Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. We are looking for a Senior Staff Product Designer to join as the design lead for our Customer Experience team, reporting directly to the Head of Design. This is a player/coach role. You will carry significant IC responsibility while directly managing one Product Designer who is focused on load planning and exception management.

Your mandate is the end-to-end customer journey that makes autonomous freight a reality. You will design the suite of tools used by trucking and logistics companies to activate and manage daily operations for a fleet of self-driving trucks. While autonomous technology is genuinely new territory for our customers, your job is to design experiences that feel familiar, intuitive, and integrated into their existing ecosystems. This isn’t a SaaS dashboard exercise. These are high-stakes operational tools that a vehicle operator or load planner needs to adopt to safely run an autonomous truck.

In this role, you will

• Own the customer experience blueprint. Define how interactions with the Aurora Driver are consistent, simple, and unified with the broader operational ecosystem
• Design customer-facing digital tools across web, mobile, and partner integrations
• Do just enough research to generate actionable insight, then use it to drive product decisions, not decorate them
• Tie your work directly to outcomes. For example, ensure support feels like a natural part of the product by designing self-serve recovery paths that allow users to resolve issues in under 5 minutes
• Manage and develop one Product Designer, and contribute to raising the bar for the broader design practice

Required Qualifications

• 8+ years of experience in product design, with a track record of leading complex, multi-workstream projects
• Experience formally managing other designers
• A portfolio showing end-to-end work across research and design for complex enterprise, operational, or mission-critical systems, with clear evidence of business impact
• Expertise in interaction design, information architecture, and UX research with a high bar for visual design quality
• Exceptional written and verbal communication skills, with the ability to translate research insights and design rationale into clear, compelling narratives for executive, cross-functional, and technical audiences

Desirable Qualifications 

• Experience with autonomous technology, hardware-software integrated products, or physical supply chain logistics
• Demonstrated ability to use AI across the design lifecycle without losing judgment

The base salary range for this position is $171K-$247K per year.  Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

 #LI-SP1

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. We are looking for a Senior Staff Product Designer to join as the design lead for our Customer Experience team, reporting directly to the Head of Design. This is a player/coach role. You will carry significant IC responsibility while directly managing one Product Designer who is focused on load planning and exception management.

Your mandate is the end-to-end customer journey that makes autonomous freight a reality. You will design the suite of tools used by trucking and logistics companies to activate and manage daily operations for a fleet of self-driving trucks. While autonomous technology is genuinely new territory for our customers, your job is to design experiences that feel familiar, intuitive, and integrated into their existing ecosystems. This isn’t a SaaS dashboard exercise. These are high-stakes operational tools that a vehicle operator or load planner needs to adopt to safely run an autonomous truck.

In this role, you will

• Own the customer experience blueprint. Define how interactions with the Aurora Driver are consistent, simple, and unified with the broader operational ecosystem
• Design customer-facing digital tools across web, mobile, and partner integrations
• Do just enough research to generate actionable insight, then use it to drive product decisions, not decorate them
• Tie your work directly to outcomes. For example, ensure support feels like a natural part of the product by designing self-serve recovery paths that allow users to resolve issues in under 5 minutes
• Manage and develop one Product Designer, and contribute to raising the bar for the broader design practice

Required Qualifications

• 8+ years of experience in product design, with a track record of leading complex, multi-workstream projects
• Experience formally managing other designers
• A portfolio showing end-to-end work across research and design for complex enterprise, operational, or mission-critical systems, with clear evidence of business impact
• Expertise in interaction design, information architecture, and UX research with a high bar for visual design quality
• Exceptional written and verbal communication skills, with the ability to translate research insights and design rationale into clear, compelling narratives for executive, cross-functional, and technical audiences

Desirable Qualifications 

• Experience with autonomous technology, hardware-software integrated products, or physical supply chain logistics
• Demonstrated ability to use AI across the design lifecycle without losing judgment

The base salary range for this position is $189K-$274K per year.  Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

 #LI-SP1

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all.  We’re searching for a Staff Product Designer to join Aurora’s Operations Experience Product Design Team. This role reports directly to the Design Lead for Aurora Operations Experience. We are hiring for this position to own the design of the Command Center overseer experience, focusing specifically on the high-stakes tools and workflows required to monitor and manage autonomous truck activity on the road.

As we scale our fleet of self-driving trucks and expand our network, this role offers a rare opportunity to establish the interaction patterns that will set industry standards for how autonomous systems surface information to oversight teams in complex, real-world environments.

In this role you will

• Own the end-to-end design for the Command Center overseer experience, ensuring supervisors have the clarity and tools needed to monitor real-time truck activity safely and efficiently
• Identify and solve the highest priority pain points for operations leads in their monitoring and intervention workflows
• Create high-fidelity prototypes in Figma to model and evaluate how the Aurora Driver communicates its status and intentions to the Command Center across digital touchpoints
• Work closely with cross-functional partners in engineering and product to define, explore, and ship solutions that support the efficient operation of our fleet
• Influence strategic direction by presenting design rationale to leadership and contributing new processes back to the broader design studio culture

Required qualifications

• 8+ years of experience in product design, with a track record of leading complex, multi-workstream projects
• A portfolio of exceptional product design and craft
• Experience designing operational tools, dashboards, or workflow management systems
• Strong interaction design skills with a high bar for visual design
• Ability to translate complex, evolving information architectures into intuitive and functional user experiencesAbility to manage multiple workstreams and drive cross-functional alignment with minimal support, identifying problems others might miss

Desirable qualifications

• Experience designing for high-complexity, high-stakes environments (e.g., autonomous vehicles, aviation, logistics, or medical systems) where safety is paramount
• Experience with advanced prototyping techniques, including the use of generative AI tools or coded prototypes to test complex system behaviors
• Beautiful visual design work
• Proficiency in leading research initiatives in technical environments and translating findings into interaction models, service blueprints, and user interfaces

The base salary range for this position is $139-$201K per year.  Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

 #LI-SP1

#Mid-Senior