The Security Product Management team is vital in safeguarding customer trust and making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries. Our team's scope is broad and critical, covering a range of features, including Networking, IAM, Data Governance, Encryption, Compliance, and Auditing.

This role can be based out of our Toronto office or remotely in North America.

Responsibilities

• In this role, you will be a key member of security product management making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries
• Build a vision for best-in-class data security features such as Resource Policies, Secure by Default at MongoDB, and other security and privacy features that minimize exposure to unauthorized access and risk of data loss. 
• Partner with engineering to develop a prioritized product roadmap and backlog to execute against that vision.
• Deeply understand all aspects of the business - to ensure a business outcome aligned with our broader product, customer, and company goals
• Deepen our understanding of evolving threats and corresponding technologies in data security. Use customer inputs to serve as an expert and propose new innovations or best practices from the industry
• ​​Partner with engineering, legal, research, product marketing, support, sales, and security teams to deepen customer trust as they use MongoDB for their most critical data workloads
• Define and implement key performance indicators (KPIs) and success metrics for security initiatives, ensuring alignment with business objectives and product goals

Requirements

• 5+ years of product management or equivalent experience in enterprise security or platforms
• Experience working with security focused engineers in a diverse team
• Domain expertise in data security
• Experience driving business results through influential leadership across multiple partner teams including engineering, sales, marketing, solution architects and customer success.
• Excellent written and verbal communication skills, including experience presenting to executive leadership
• Proven ability to define and deliver successful product strategies and roadmaps
• Demonstrated experience in defining technical product requirements into an actionable product roadmap
• Understanding of various public cloud providers such as AWS, Azure, and GCP
• Comfortable with stage presence and public speaking
• B.Sc. in Computer Science, or equivalent experience

Nice to have

• Certifications or similar evidence of professional milestone completion and continuous training (such as: CISSP, CompTia Security+, SANS, etc.)
• Community support and participation to advance data and cloud security such as conference or meetup panels and blog or paper authorship
• MBA, M.Sc.+ or equivalent in relevant domain

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 4263343037

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world.  AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service.  We power millions of subscriptions worldwide for organizations.  We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About Tackle, an AppDirect subsidiary

Tackle, a business unit of AppDirect, is the leading solution built to help software companies generate revenue through data-driven Cloud go-to-market (Cloud GTM). Our platform and team help customers identify the right buyers, grow cloud co-sell relationships, and transact efficiently at scale through AWS, Google Cloud, and Microsoft.

Tackle serves more than 500 software companies—including CrowdStrike, HashiCorp, New Relic, and Snyk—from high-growth startups to the largest software companies in the world.

About You

We are seeking a dynamic and customer-centric Customer Success Manager to join our team. This role is tailored for someone who thrives in a collaborative environment and excels at providing exceptional support to a broad customer base. Working alongside another CSM, you will serve as a trusted resource for our customers, ensuring the success and satisfaction of utilizing our platform to scale their cloud GTM efforts. You will manage a low-touch, one-to-many motion by engaging with customers and providing strategic guidance to help them achieve their business objectives. You will also spearhead proactive engagement strategies to drive adoption, retention, and expansion, while collaborating closely with Account Managers on risk mitigation and growth strategies. This role demands a blend of strategic thinking, a results-oriented mindset, and cross-functional collaboration to deliver outstanding value and support to our customers.

What you’ll do and how you’ll have an impact

• Serve as a responsive resource for a diverse portfolio of customers leveraging our platform, ensuring they have access to the support and guidance needed to maximize and scale their cloud GTM success.

• Collaborate closely with Account Manager to address retention risk by developing and performing mitigation tactics, and enhance overall customer satisfaction; Partner with your CSM counterpart to ensure a balanced workload and seamless customer support experience.

• Support the development of, and execution of scalable success programs to drive one-to-many enablement, engagement, and adoption efforts.

• Provide onboarding assistance, on-demand training, and best practice guidance to empower customers to maximize the value of our platform.

• Serve as an extension of the Support, Onboarding, and Product teams to provide customers high-quality assistance and solutions, and collaborate cross-functionally to ensure a cohesive customer experience.

• Facilitate ongoing communications with customers to answer questions, provide updates, and ensure alignment with their GTM goals. 

• Monitor customer health metrics and address concerns flagged by Account Managers to support retention and prevent churn. 

• Identify opportunities for upsell and expansion within the customer base and work closely with the Sales team to execute on them.

• Document and share customer feedback to help inform product development and improvement initiatives.

• Stay informed on industry trends, best practices, and competitive landscape to continuously provide value-added insights to customers.

What we’re looking for

• 3+ years of experience in customer success, account management, or a related customer-facing role, preferably in the SaaS or cloud industry.

• Proven track record of managing a portfolio of customers and driving successful outcomes.

• Strong understanding of cloud technologies, GTM strategies, and digital marketing concepts.

• Excellent communication, presentation, and interpersonal skills.

• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

• Analytical mindset with the ability to interpret data and derive actionable insights.

• Experience working with CRM platforms (e.g., Salesforce) and customer success tools (e.g., Gainsight, Churnzero, Catalyst) is a plus.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

At AppDirect, AI tools may assist our recruitment team with administrative automations — always under human oversight. AI tools do not make hiring decisions or solely automated decisions about your candidacy – all decisions are made by our people. By submitting your application, you acknowledge that your information may be processed in this way. You may request access or deletion at any time by contacting privacy@appdirect.com.

#LI-Hybrid

Pour la version française de cette description de poste, veuillez consulter le lien suivant / For the French version of this job description, please refer to the following link:

• Directeur/Directrice, fiscalité

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

We are seeking a strategic and hands-on Director of Tax to build, lead, and scale our global tax function. This role will be responsible for establishing best-in-class tax processes, ensuring compliance across jurisdictions, and providing proactive guidance on indirect tax matters.

You are a seasoned tax leader with deep expertise in indirect taxation — particularly HST/GST/QST and U.S. sales and use tax — and you know how to build a function, not just run one. You've operated in multinational or high-growth environments and are equally comfortable advising the CFO on a complex M&A structure as you are rolling up your sleeves to get a filing done right. You bring sharp technical knowledge of tax compliance, audit management, and ERP systems, and you know how to translate tax risk into plain language for non-tax stakeholders. Your communication skills matter here because you'll be the primary voice on all tax matters to senior leadership — clarity and credibility are non-negotiable. You thrive in environments where the playbook is still being written, because you're the one writing it.

What you'll do and how you'll have an impact

• Build AppDirect's internal tax function from the ground up — defining the team structure, processes, and systems that will scale with our global growth
• Own compliance and reporting for all indirect taxes across Canadian and U.S. jurisdictions, including HST/GST/QST and sales and use tax, ensuring timely and accurate filings
• Lead tax audits end-to-end and manage relationships with tax authorities across relevant jurisdictions
• Serve as the primary tax advisor to senior leadership, providing proactive guidance on the tax implications of business decisions, entity structuring, and new market expansion
• Partner with Finance, Legal, and Operations on M&A activity and cross-border transactions, ensuring tax considerations are embedded early in the process
• Implement automation and efficiency in reporting and compliance workflows
• Monitor changes in tax legislation globally and assess their impact on AppDirect's operations, keeping leadership informed and ahead of risk

What we're looking for

• 10+ years of progressive tax experience, including at least 3 years in a leadership role
• Deep expertise in Canadian indirect taxes (HST/GST/QST); U.S. sales and use tax experience is strongly preferred
• Demonstrated experience building or significantly transforming a tax function in a multinational or high-growth environment
• Bachelor’s degree in Accounting, Finance, or related field;
• CPA (or equivalent); strong working knowledge of tax compliance, reporting, and audit management
• Experience with tax technology platforms and ERP systems
• Clear, confident communication skills — you'll regularly translate complex tax matters for non-tax audiences, and your ability to build trust with senior stakeholders will directly shape how this function is perceived across the business

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

At AppDirect, AI tools may assist our recruitment team with administrative automations — always under human oversight. AI tools do not make hiring decisions or solely automated decisions about your candidacy – all decisions are made by our people. By submitting your application, you acknowledge that your information may be processed in this way. You may request access or deletion at any time by contacting privacy@appdirect.com.

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

You are a technically strong revenue accounting professional who thrives in ambiguity and enjoys building scalable processes from the ground up. You bring deep expertise in ASC 606 / IFRS 15 and are energized by the challenge of operationalizing new products, markets, and acquisitions in a fast-paced environment. You're equal parts hands-on executor and strategic thinker — comfortable leading the revenue close one day and shaping policy the next. You collaborate naturally across Finance, Legal, Sales, and Operations, and you want your work to directly influence how a rapidly growing global business recognizes and reports revenue.

This role is a foundational member of our international revenue accounting team — an exciting opportunity to make an outsized impact.

What You'll Do and How You'll Have an Impact

• Perform detailed contract review and analysis for non-standard arrangements to determine appropriate revenue recognition treatment in accordance with ASC 606, and thoroughly document conclusions;
• Lead and execute revenue-related month-end, quarter-end, and year-end close activities, ensuring accuracy and timeliness;
• Partner with system teams to enhance revenue system utilization (NetSuite ARM), improving process efficiency and revenue accuracy;
• Identify bottlenecks, manual work, and automation opportunities across the revenue recognition and close process to drive continuous improvement;
• Collaborate with revenue operations, pricing, and product teams to conduct Standalone Selling Price (SSP) studies;
• Participate in M&A revenue-related integration to ensure smooth revenue process transitions as needed;
• Update revenue policies and position papers to reflect evolving business models, new products, and regulatory guidance;
• Assist with the external audit process and participate in and/or lead ad hoc projects with cross-functional impacts.

What We're Looking For

• Bachelor's degree in Accounting, Finance, or a related field; CPA designation preferred;
• 6+ years of progressive revenue accounting experience, ideally in SaaS, subscription, or marketplace environments;
• Strong technical revenue accounting skills, including deep understanding of IFRS 15 / ASC 606 revenue recognition standards;
• Proficiency in NetSuite ARM (Advanced Revenue Management) system;
• Experience with M&A revenue integration or purchase accounting is a plus;
• Excellent analytical and problem-solving skills with a track record of identifying and implementing process improvements;
• Strong attention to detail and accuracy;
• Ability to communicate complex technical accounting concepts to cross-functional, non-finance stakeholders.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

At AppDirect, AI tools may assist our recruitment team with administrative automations — always under human oversight. AI tools do not make hiring decisions or solely automated decisions about your candidacy – all decisions are made by our people. By submitting your application, you acknowledge that your information may be processed in this way. You may request access or deletion at any time by contacting privacy@appdirect.com.

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

You are a technically strong revenue accounting professional who thrives in ambiguity and enjoys building scalable processes from the ground up. You bring deep expertise in ASC 606 / IFRS 15 and are energized by the challenge of operationalizing new products, markets, and acquisitions in a fast-paced environment. You're equal parts hands-on executor and strategic thinker — comfortable leading the revenue close one day and shaping policy the next. You collaborate naturally across Finance, Legal, Sales, and Operations, and you want your work to directly influence how a rapidly growing global business recognizes and reports revenue.

This role is a foundational member of our international revenue accounting team — an exciting opportunity to make an outsized impact.

What You'll Do and How You'll Have an Impact

• Perform detailed contract review and analysis for non-standard arrangements to determine appropriate revenue recognition treatment in accordance with ASC 606, and thoroughly document conclusions;
• Lead and execute revenue-related month-end, quarter-end, and year-end close activities, ensuring accuracy and timeliness;
• Partner with system teams to enhance revenue system utilization (NetSuite ARM), improving process efficiency and revenue accuracy;
• Identify bottlenecks, manual work, and automation opportunities across the revenue recognition and close process to drive continuous improvement;
• Collaborate with revenue operations, pricing, and product teams to conduct Standalone Selling Price (SSP) studies;
• Participate in M&A revenue-related integration to ensure smooth revenue process transitions as needed;
• Update revenue policies and position papers to reflect evolving business models, new products, and regulatory guidance;
• Assist with the external audit process and participate in and/or lead ad hoc projects with cross-functional impacts.

What We're Looking For

• Bachelor's degree in Accounting, Finance, or a related field; CPA designation preferred;
• 6+ years of progressive revenue accounting experience, ideally in SaaS, subscription, or marketplace environments;
• Strong technical revenue accounting skills, including deep understanding of IFRS 15 / ASC 606 revenue recognition standards;
• Proficiency in NetSuite ARM (Advanced Revenue Management) system;
• Experience with M&A revenue integration or purchase accounting is a plus;
• Excellent analytical and problem-solving skills with a track record of identifying and implementing process improvements;
• Strong attention to detail and accuracy;
• Ability to communicate complex technical accounting concepts to cross-functional, non-finance stakeholders.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

At AppDirect, AI tools may assist our recruitment team with administrative automations — always under human oversight. AI tools do not make hiring decisions or solely automated decisions about your candidacy – all decisions are made by our people. By submitting your application, you acknowledge that your information may be processed in this way. You may request access or deletion at any time by contacting privacy@appdirect.com.

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

You are a highly analytical, organized, and process-oriented operations professional who thrives in fast-moving environments. You enjoy building structure where none yet exists and have a knack for turning ambiguity into scalable, repeatable processes. You think strategically while also rolling up your sleeves to drive execution. You're energized by cross-functional collaboration and have a passion for optimizing the systems and workflows that power revenue growth.

This role is based in our Canada office and supports a global organization, requiring collaboration across teams in North America.

What You'll Do and How You'll Have an Impact

• Serve as a power user and key finance stakeholder for CRM systems (Hubspots or SFDC)  and revenue operations workflows, including configuration, automation, data governance, and ERP integrations (e.g., NetSuite);
• Design, document, and continuously improve revenue operations processes and standards to support a scalable, global revenue function;
• Drive cross-functional alignment by partnering with Sales Operations, Legal, Finance, and Product on quote-to-cash workflows, bookings accuracy, and pricing updates;
• Identify operational risks, develop performance measurement frameworks, and build models to evaluate workflow effectiveness;
• Analyze data and deliver reporting that enhances visibility into operational performance and key revenue drivers;
• Standardize dashboards, reporting, and tracking to support leadership decision-making;
• Perform other duties as assigned.

What We're Looking For

• 6+ years of experience in sales operations, business operations, revenue operations, or a related field, with a track record of driving process improvements in complex or high-growth environments;
• Proficiency in CRM workflow auditing and friction or bottleneck identification;
• Experience in HubSpot or SFDC is highly desirable;
• Ability to identify operational risks, design process measurement frameworks, and model workflow and workforce efficiency;
• Bachelor's degree or equivalent experience in finance, operations, or a related field;
• Basic understanding of revenue recognition standards (ASC 606) is a plus.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

At AppDirect, AI tools may assist our recruitment team with administrative automations — always under human oversight. AI tools do not make hiring decisions or solely automated decisions about your candidacy – all decisions are made by our people. By submitting your application, you acknowledge that your information may be processed in this way. You may request access or deletion at any time by contacting privacy@appdirect.com.

#LI-Hybrid

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

You are a highly analytical, organized, and process-oriented operations professional who thrives in fast-moving environments. You enjoy building structure where none yet exists and have a knack for turning ambiguity into scalable, repeatable processes. You think strategically while also rolling up your sleeves to drive execution. You're energized by cross-functional collaboration and have a passion for optimizing the systems and workflows that power revenue growth.

This role is based in our Canada office and supports a global organization, requiring collaboration across teams in North America.

What You'll Do and How You'll Have an Impact

• Serve as a power user and key finance stakeholder for CRM systems (Hubspots or SFDC)  and revenue operations workflows, including configuration, automation, data governance, and ERP integrations (e.g., NetSuite);
• Design, document, and continuously improve revenue operations processes and standards to support a scalable, global revenue function;
• Drive cross-functional alignment by partnering with Sales Operations, Legal, Finance, and Product on quote-to-cash workflows, bookings accuracy, and pricing updates;
• Identify operational risks, develop performance measurement frameworks, and build models to evaluate workflow effectiveness;
• Analyze data and deliver reporting that enhances visibility into operational performance and key revenue drivers;
• Standardize dashboards, reporting, and tracking to support leadership decision-making;
• Perform other duties as assigned.

What We're Looking For

• 6+ years of experience in sales operations, business operations, revenue operations, or a related field, with a track record of driving process improvements in complex or high-growth environments;
• Proficiency in CRM workflow auditing and friction or bottleneck identification;
• Experience in HubSpot or SFDC is highly desirable;
• Ability to identify operational risks, design process measurement frameworks, and model workflow and workforce efficiency;
• Bachelor's degree or equivalent experience in finance, operations, or a related field;
• Basic understanding of revenue recognition standards (ASC 606) is a plus.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

At AppDirect, AI tools may assist our recruitment team with administrative automations — always under human oversight. AI tools do not make hiring decisions or solely automated decisions about your candidacy – all decisions are made by our people. By submitting your application, you acknowledge that your information may be processed in this way. You may request access or deletion at any time by contacting privacy@appdirect.com.

#LI-Hybrid

Pour la version française de cette description de poste, veuillez consulter le lien suivant / For the French version of this job description, please refer to the following link:

• Analyste financier/financière senior

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world.  AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service.  We power millions of subscriptions worldwide for organizations.  We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

AppDirect is looking for a Senior Financial Analyst  to join the Strategic Finance (FP&A) team as our company continues to expand rapidly. This role will serve as a trusted advisor to key business leaders, delivering key recurring reporting and ad-hoc analysis to guide key business decisions. The role will also help drive and improve the delivery of key financial planning processes, including the annual plan, quarterly forecast, and monthly close.

This is a highly visible role within a rapidly growing and dynamic business and will be exposed to all critical functions of the business, including the executive suite. The ideal candidate will be a data-driven individual with an analytical eye toward problem solving and have robust financial modeling experience with an ability to drive sustainable impact across the organization. The ideal candidate will have strong communication skills, be able to work effectively cross-functionally, and have a high-level of attention to detail.

What you’ll do and how you’ll have an impact

• Revenue planning/forecasting for a key segment of the business;
• Forecasting & Budgeting: Drive and execute the development of the annual plan, quarterly forecast, and the close process;
• Business Partnering & Analytics: Be the business expert and financial advisor to key Provider Services division leaders in order to aid in business decision-making and strategic planning;
• Sales Business Planning: Drive business planning for our growth engine across different products and geographies;
• Systems & Process Building: Continuously improve reporting frameworks, tools, and processes to ensure access to timely, accurate and actionable financial guidance.

What we’re looking for

• 3-5 years of experience in financial planning & analysis or corporate finance;
• Experience in Technology industry, SaaS, or marketplace experience;
• Advanced Excel skills to develop insightful financial models and quantitative analysis, paired with critical thinking and sound business judgment;
• Experience with Anaplan (or similar FP&A Forecasting tool), Hubspot and Netsuite is a plus;
• Ability and desire to build key relationships with leadership in key areas and quickly to build strong & trusting finance business partner relationships. Goal of these partnerships is to support business segments with both achieving their goals and maintaining budgets while also finding ways for finance to enable the success of each function;
• Soft skills:  Ability to eloquently distill and communicate complex topics broadly to board members, front-line team members and everyone in between. You are proactive and have a positive attitude with a can-do, service-oriented mentality;
• Entrepreneurial: Self-starter with a high degree of ability to work autonomously in a fast-paced environment and tend to blades of grass while not losing sight of the broader vision and opportunity.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

#LI-Hybrid

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

AppDirect is looking for a Senior Financial Analyst to join the FP&A team as our company continues to expand rapidly. This role will serve as a trusted advisor to key business leaders, delivering key recurring reporting and ad-hoc analysis to guide key business decisions. The role will also help drive and improve the delivery of key financial planning processes, including the annual plan, quarterly forecast, and monthly close.

This is a highly visible role within a rapidly growing and dynamic business and will be exposed to all critical functions of the business, including the executive suite. The ideal candidate will come from an Investment Banking or Private Equity background with exceptional financial modeling capabilities and an ability to drive sustainable impact across the organization.

What you'll do and how you'll have an impact

• Revenue planning/forecasting for a key segment of the business;
• Forecasting & Budgeting: Drive and execute the development of the annual plan, quarterly forecast, and the close process;
• Business Partnering & Analytics: Be the business expert and financial advisor to key Provider Services division leaders in order to aid in business decision-making and strategic planning;
• Sales Business Planning: Drive business planning for our growth engine across different products and geographies;
• Systems & Process Building: Continuously improve reporting frameworks, tools, and processes to ensure access to timely, accurate and actionable financial guidance.

What we're looking for

• Minimum 2 years of Investment Banking or Private Equity experience;
• Advanced Financial Modeling Skills: Proven ability to build complex three-statement models, LBO models, DCF analyses, and merger models;
• Analytical Insight: Demonstrated ability to apply critical thinking and business judgment to uncover strategic insights and drive informed decision-making;
• Clear Communicator: Able to break down complex financial and strategic topics for a wide range of audiences—from board members to cross-functional partners—with clarity and confidence;
• Self-Starter Mindset: Comfortable operating independently in a fast-paced environment. You're resourceful, take initiative, and can move fluidly between high-level strategy and tactical execution;
• Detail-Oriented: Brings precision and attentiveness to all tasks, especially when working with financial data. Maintains a rigorous approach and upholds a high standard of accuracy;
• Growth-Oriented: Intellectually curious and always looking to learn. Seeks feedback, values continuous improvement, and is motivated to grow personally and professionally.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

#LI-Hybrid

POURQUOI REJOINDRE ALO ? 

Mouvement conscient. C’est au cœur de la raison pour laquelle nous faisons ce que nous faisons chez Alo : c’est notre vocation. Parce qu’un mouvement conscient en studio conduit à une vie meilleure. Cela change qui sont les yogis hors du tapis, améliorant ainsi leur vie et celle de leur communauté. C’est le vrai sens du studio-à-la-rue : prendre conscience de la pratique sur le tapis et la mettre en pratique dans la vie. 

Les associés éligibles au paiement du temps supplémentaire qui travaillent à temps partiel doivent travailler jusqu'à 29 heures par semaine ; les associés traPlvaillant à temps plein éligibles au paiement du temps supplémentaire sont censés travailler de 32 à 40 heures par semaine, 100 % de leur semaine de travail étant consacrée au plancher de vente. La disponibilité de tous les employés doit répondre aux besoins de l'entreprise, qui sont susceptibles d'évoluer. Le directeur général /  Directeur de magasin détermine les besoins en disponibilité et crée un horaire comprenant les quarts de travail du matin, du soir et du week-end. Tous les employés doivent pouvoir travailler à partir de la semaine de l’Action de grâce (États-Unis), y compris le « Black Friday » (le lendemain de l’Action de grâce aux États-Unis) et cette fin de semaine jusqu'à la fin de la période des fêtes, soit la première semaine de janvier. 

Rôle Objectif

L’Associé ventes et service s'efforce d'atteindre les objectifs de vente du magasin en établissant la norme des expériences et de la mission de la marque Alo. Il crée une expérience authentique et organique d'excellence pour chaque client par le biais d'une connexion authentique, d'une formation sur les produits et d'une éducation des clients sur notre communauté et notre culture. Cette personne est un expert dans toutes les facettes de la connaissance des produits, y compris les caractéristiques, les avantages, le tissu, l'utilisation, la conception et l'entretien. L’Associé vente et services aime travailler en équipe et apprécie la culture du feedback et de l'excellence.

Principales responsabilités

• A un impact positif sur l'environnement de la Société et du magasin, en accord avec la direction du magasin et les objectifs de la Société.
• Conduire et dépasser les objectifs de vente en menant les initiatives d'Alo, tout en optimisant la productivité et l'efficacité.
• S'assurer de l'engagement des clients et offrir un environnement convivial et facile d'accès.
• Continuer à développer quotidiennement la relation avec nos clients
• En partenariat avec l'équipe de direction, analyser les rapports afin d'élaborer des stratégies et d'obtenir des résultats ; contribuer à la réalisation de plans d'action axés sur les domaines déficients et mettre en évidence les possibilités de croissance.
• Assurer une couverture efficace de la surface de vente en élaborant des solutions en matière de main-d'œuvre et en menant des initiatives de vente dans l'ensemble du magasin, le cas échéant.
• Connaître les objectifs du magasin, la communication de la Société, les initiatives, les lancements de nouveaux produits et toute information supplémentaire requise par l'équipe de direction du magasin ; former sur les initiatives de contact avec les clients sur le terrain.
• Présente avec confiance toutes les facettes du modèle commercial d'Alo (vente au détail, yoga, café) grâce à son témoignage personnel et à sa connaissance de tous les aspects et détails.
• Exploite les outils, les incitations et les stratégies de la Société pour atteindre les objectifs du magasin.
• Résoudre rapidement et efficacement les besoins des clients en veillant à leur satisfaction.
• Informer les clients et le personnel sur nos produits, notre communauté et notre culture.
• Comprendre et protéger le programme quotidien qui donne la priorité à la meilleure stratégie commerciale, en partenariat avec la direction du magasin.
• Aider à traiter les expéditions et à assurer le flux des produits, y compris, mais sans s'y limiter, la mise en place du merchandising visuel et l'excellence du réapprovisionnement quotidien.
• Veiller à ce que toutes les procédures d'entrée et de sortie soient exécutées conformément à la politique et aux procédures de la Société.
• Soutenir d'autres secteurs de la Société, y compris les ventes et le service et la caisse, selon les besoins.

Qualifications des vendeurs et des collaborateurs du service après-vente

• De préférence 1 année ou plus d'expérience professionnelle dans un environnement de vente axé sur le client.
• Passion pour le service à la clientèle et l'offre d'expériences exceptionnelles.
• Très énergique, optimiste et enthousiaste, capable d'allier plaisir et travail.
• Motivé et désireux d'obtenir des résultats et d'exceller individuellement et en équipe.
• Favorise l'établissement de liens authentiques par l'empathie, la compassion, l'intégrité et l'établissement de relations de confiance.

Horaire de l'Associé de vente et de service

Les Associés à temps partiel éligibles au temps supplémentaire sont appelés travailler jusqu'à 29 heures par semaine ; les Associés à temps plein éligibles au temps supplémentaire sont appelés à travailler de 32 à 40 heures par semaine, 100 % de leur temps de travail hebdomadaire étant consacré à la vente. La disponibilité de tous les employés doit correspondre aux besoins de la Société, qui sont susceptibles de changer. Le Directeur général détermine les besoins en disponibilité et établit un calendrier comprenant des équipes du matin, du soir et du week-end. Tous les employés doivent être en mesure de travailler à partir de la semaine de l’Action de Grâce, y compris le "Black Friday" (le lendemain de Thanksgiving aux États-Unis) et ce week-end, jusqu'à la fin de la saison des fêtes, la première semaine de janvier.

En tant qu'employeur souscrivant au principe de l'égalité des chances, ALO Yoga ne pratique aucune discrimination à l'encontre des candidats ou des employés en raison de la race, de la couleur, des croyances, de la religion, du sexe, de l'origine nationale, du statut de vétéran, du handicap, de l'âge, de la citoyenneté, de l'état matrimonial ou du partenariat domestique/civil, de l'orientation sexuelle, de l'identité ou de l'expression de genre ou de tout autre statut ou condition protégé par la législation fédérale, étatique ou locale en vigueur.

QUELQUES-UNS DES AVANTAGES 

• Remise généreuse pour les employés sur Bella+Canvas, Alo Yoga et adhésion gratuite à Alo Moves, avec accès à des centaines de cours de fitness et de yoga en streaming avec les meilleurs instructeurs. 
• Options de régimes médicaux, dentaires et visuels compétitifs, et avantages supplémentaires améliorés tels que l'accès virtuel gratuit à des prestataires de santé mentale et un nouveau soutien parental pour les employés et les personnes à charge (employés à temps plein). 
• Incitatifs mensuels en magasin. 
• Allocation vestimentaire. 
• Cours de yoga gratuits dans l'un de nos sanctuaires.

Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-2

#li-onsite

APERÇU

L'assistant aux opérations joue un rôle essentiel au sein de l'équipe du magasin et contribue à la rentabilité et à l'efficacité. Il/Elle travaille en étroite collaboration avec l'équipe des opérations et de la gestion visuelle pour initier et mener à bien les tâches, et fournir des rétroactions à l'équipe afin d'obtenir des résultats optimaux et de soutenir l'ensemble des opérations du magasin.

Responsabilités principales :

Gérer efficacement les processus d'inventaire en optimisant la précision des stocks et en réduisant les pertes.

Analyser et identifier les causes profondes des problèmes de précision des stocks, en collaboration avec le directeur général/directeur du magasin, afin de signaler les dysfonctionnements des processus ou des systèmes.

Assurer la mise en œuvre des principales fonctions opérationnelles, notamment l'expédition, la réception et le traitement des marchandises, les transferts inverses, la remise en ordre de la surface de vente, le réapprovisionnement en cours de journée, la mise à jour des présentoirs et la gestion des approvisionnements.
Maintenir et promouvoir des normes visuelles élevées pour la surface de vente.

Collaborer étroitement avec les services de rapports, budgets, dépenses, contrôle des stocks, approvisionnements, relations avec les fournisseurs, technologies et installations afin d'assurer le maintien et l'optimisation des standards.

Contribuer à un environnement de travail sécuritaire et à une exploitation efficace grâce à des normes et des processus rigoureux en matière de gestion des stocks.

Se déplacer avec dynamisme sur la surface de vente pour évaluer et répondre aux besoins de l'entreprise, de l'équipe et des clients.

Mettre en œuvre les lignes directrices, les projets et les initiatives opérationnelles de l'entreprise, en partenariat avec l'équipe Opérations et Management Visuel.

Participer au traitement des envois et assurer la fluidité des flux de produits. Cela inclut, sans toutefois s'y limiter, la mise en place visuelle des produits et l'excellence du réapprovisionnement quotidien.

Faire preuve d'un sens aigu des affaires en utilisant les indicateurs de rendement pour soutenir les stratégies commerciales.
Répondre rapidement et efficacement aux besoins des clients afin d'assurer leur satisfaction.
Identifier les problèmes liés aux produits et communiquer les besoins en stock pour soutenir les objectifs commerciaux.
Ce poste exige des déplacements constants dans le magasin, y compris dans l'espace de vente et les réserves. En dehors des moments passés à aider les clients, le titulaire du poste prend l'initiative d'effectuer d'autres tâches, au besoin, pour garder le magasin propre, sécuritaire, accueillant et performant.

Qualifications requises pour le poste d'associé(e) aux opérations

Au moins un an d'expérience professionnelle dans un environnement axé sur le client, les ventes et les opérations

Nécessite des déplacements constants dans tous les rayons du magasin

Capacité de soulever, pousser, porter ou déplacer des charges jusqu'à 23 kg

Capacité de soulever, de se pencher, de s'agenouiller, de grimper, de ramper et/ou de se tordre, et de monter/descendre d'une échelle en toute sécurité

Capacité de se tenir debout et de se déplacer pendant toute la durée du poste

Passion pour le service à la clientèle et la création d'expériences exceptionnelles

Motivation et désir d'atteindre des résultats et d'exceller, individuellement et en équipe

Adhésion aux principes directeurs d'ALO

Horaire du poste d'associé(e) aux opérations

Les associés à temps partiel non exemptés doivent travailler jusqu'à 30 heures par semaine, selon les besoins de l'entreprise, pour des quarts de travail d'au moins 4 heures. Les associés à temps plein non exemptés doivent être disponibles 7 jours sur 7, entre 32 et 40 heures par semaine. Tous les employés, sans exception, doivent être disponibles pour travailler pendant la période de fermeture de l'entreprise, qui s'étend de la semaine de l'Action de grâce (incluant le Black Friday et le week-end de l'Action de grâce) jusqu'à la fin des fêtes de fin d'année (la première semaine de janvier).

En tant qu'employeur garantissant l'égalité des chances, ALO ne pratique aucune discrimination à l'égard des candidats ou des employés fondée sur la race, la couleur, les croyances, la religion, le sexe, l'origine nationale, le statut d'ancien combattant, le handicap, l'âge, la citoyenneté, la situation matrimoniale ou de partenariat civil, l'orientation sexuelle, l'identité ou l'expression de genre, ou tout autre statut ou condition protégé par la législation fédérale, étatique ou locale applicable.

QUELQUES AVANTAGES

Rabais généreux pour les employés chez ALO et abonnement gratuit au Club Bien-être ALO, donnant accès à des centaines de cours de conditionnement physique et de yoga en continu animés par des instructeurs de renom.

Options concurrentielles en matière de couverture médicale, dentaire et optique, et avantages sociaux supplémentaires améliorés tels que l'accès virtuel gratuit à des professionnels de la santé mentale et un soutien aux nouveaux parents pour les employés et leurs personnes à charge (employés à temps plein).

Primes mensuelles en magasin.
Allocation vestimentaire.
Cours de yoga gratuits dans tous nos centres (dans certaines villes).

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-2

#li-onsite

Microsoft Modern Workplace & Azure Deployment Architect

Who We Are: 

Quadbridge is a fast-growing North American IT solutions provider, empowering businesses to navigate complex challenges daily, through strong partnerships with leading technology providers and close collaboration with our team and customers.

With locations in Kitchener, Montreal and Vancouver, we strive to create an energetic, fun workplace where ambitious, like-minded teammates collaborate, innovate, and thrive as we continue to grow our national footprint.

We are Quadbridge. See how we’re building tomorrow’s solutions, together.

This Role:

The Microsoft Modern Workplace & Azure Deployment Architect is responsible for designing, leading, and delivering integrated Microsoft 365 and Azure transformations. This role ensures that identity, security, collaboration, and infrastructure are modernized together, aligned to business outcomes, and delivered securely at scale. The architect acts as a trusted advisor, translating business requirements into cloud‑first architectures while guiding customers through deployment, adoption, governance, and operational readiness.

This role reports to the Technical Team Leader.

Key Responsibilities

• Deliver end‑to‑end M365 and Azure migrations and modernizations
• Establish secure, scalable identity‑first cloud foundations
• Reduce legacy infrastructure and technical debt
• Enable adoption, governance, and long‑term operational success
• Position customers for Copilot and AI readiness 

1. Strategy, Discovery & Target‑State Architecture

• Lead Modern Workplace and Cloud readiness assessments
• Design target‑state architecture across:
  • Entra ID (Azure AD)
  • Microsoft 365 (Exchange, SharePoint, OneDrive, Teams)
  • Intune / Endpoint Management
  • Azure IaaS, PaaS, and landing zones
  • Defender and Purview security platforms
• Define SaaS vs IaaS vs PaaS strategies
• Align technical decisions to business outcomes (productivity, resiliency, security, cost)

2. Identity & Access (Cross‑Platform Foundation)

• Design cloud‑first and hybrid identity models
• Implement:
  • Conditional Access and MFA
  • Device‑ and risk‑based access 
  • Identity governance and privileged access
• Ensure identity consistency across Azure and M365 workloads
• Lead identity modernization away from legacy authentication models

3. Microsoft 365 Deployment & Adoption

• Lead tenant setup and core M365 configuration
• Execute:
  • Exchange migrations SharePoint / OneDrive migrations 
  • Teams collaboration and governance design
  • Define governance for collaboration and external sharing
• Partner on user adoption, change management, and enablement
• Prepare environments for Copilot and AI workloads

4. Azure Migration & Modernization

• Lead Azure readiness and migration assessments
• Use Azure Migrate to assess workload dependencies, sizing, and risk
• Design secure Azure landing zones, including:
  • Management groups and subscriptions
  • Networking (VNets, peering, VPN / ExpressRoute)
  • Logging, monitoring, and cost controls
• Migrate and modernize workloads:
  • Legacy servers → Azure IaaS / PaaS File servers → SharePoint / OneDrive / Azure Files
  • Applications → cloud‑optimized designs
• Optimize environments post‑migration for performance, security, and cost 

5. Security, Governance & Compliance

• Embed Zero Trust principles across identity, endpoints, apps, data, and infrastructure
• Implement:
  • Defender for M365 and Defender for Cloud
  • Intune security baselines 
  • Purview data classification, DLP, retention
• Design governance models for Azure resources and M365 collaboration
• Align solutions to regulatory and compliance requirements (where applicable)

6. Deployment Leadership & Operational Readiness

• Own deployment plans, pilots, phased rollouts, and go‑live execution
• Manage risks, dependencies, and rollback strategies
• Deliver:
  • Architecture and solution documentation
  • Security and governance baselines
• Support handover to Managed Services or IT operations teams

7. Pre‑Sales & Advisory (VAR / MSP Context)

• Support sales and pre‑sales with:
  • Technical discovery 
  • Architecture validation
  • Assessment and migration scoping
• Translate business needs into assessments, SOWs, and repeatable offers
• Identify opportunities for expansion (Security, Copilot, Managed Services)

Required Qualifications

• Deep hands‑on experience with Microsoft 365 and Azure
• Strong background in identity, security, and governance
• Experience leading cloud migrations and modern workplace deployments
• Ability to communicate effectively with IT leaders, security teams, and executives
• Proven consulting or professional services experience in a VAR/MSP environment

Certifications Required / Strongly Preferred

• Microsoft Certified: Azure Solutions Architect Expert
• Microsoft 365 Certified: Enterprise Administrator Expert

Highly Relevant / Preferred 

• Microsoft Certified: Identity and Access Administrator Associate 
• Microsoft Certified: Endpoint Administrator Associate
• Microsoft Certified: Information Protection and Compliance Administrator Associate 
• Microsoft Certified: Azure Administrator Associate

Ideal certification profile:

Azure Solutions Architect Expert + M365 Enterprise Administrator Expert, with at least one Security/Identity and one Azure infrastructure or migration certification.

What Success Looks Like (First 12 Months)

• On‑time, on‑budget M365 and Azure deployments Secure, scalable
• Well‑adopted cloud architectures
• Reduction in legacy infrastructure and technical debt
• Customer satisfaction and post‑deployment stability Growth in downstream services (Security, AI, Managed Services)

Why Quadbridge? 

• Invest in Your Future – Benefit from our RRSP program to help you plan ahead.
• Grow With Us – Take advantage of ongoing professional training and development opportunities.
• Comprehensive Coverage – A complete health, dental, life and LTD insurance plan
• Top-Tier Equipment – We provide everything you need to do your best work.
• A Vibrant Workplace – Join us for monthly social and team building events.
• Perks You’ll Love – In our Montreal office, enjoy an onsite chef and gym.
• Stay Connected – Receive a phone allowance to keep you plugged in.
• Bring Your Best Friend – Our offices are pet-friendly!

Salary range

$160,000 to $162,000 annually + delivery team bonus

Work Schedule:

Monday to Friday, 8:30 a.m. to 5 p.m.

Permanent, full-time, remote with expectation to go into office up to twice per month

Location:

Montreal (QC) or Kitchener (ON) 

Application Deadline  

June 30, 2026

Ce poste est également affiché en français. 

Quadbridge is an equal opportunity employer, committed to diversity and inclusion in compliance with the Canadian Human Rights Act and Employment Equity Act. If you require accommodations under the Accessibility for Ontarians with Disabilities Act (AODA) and other applicable Canadian laws during the interview process, please inform us, and we will ensure your needs are met.

About the role:

This is a dynamic, high energy role in which you will bring the Internet of Things to mid-sized customers, building Samsara's business and bringing the benefits of sensor data to customers. Typical sales will be $20k to $100k, and involve POCs, multiple stakeholders, managing trials, multi-faceted pricing negotiations, and selling to executives and CXOs. 

This is a remote position open to candidates based in Canada

You should apply if: 

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• Your mantra is #alwaysbeprospecting: The world of operations is vast. Your customers are often out in the field and the best way to catch them is live on the phone. Samsara’s top reps do constant research to find companies and contacts to expand their pipeline.
• You have innate curiosity in how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. 
• You are a life-long learner: Samsara sales are complex. You will need to learn about businesses where you previously had little knowledge. The payoff is big but you have to be willing to put in the work. 
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
• You want to be with the best: Samsara’s high-performance Sales culture means you’ll be surrounded by the best and challenged to go farther than you have before. 

Minimum requirements for this role:

• 2+ years experience in a full-cycle, closing sales role
• Experience independently closing new deals larger than $10,000 in annual revenue.
• Must be located in Canada

An ideal candidate has:

• Proven track record of consistent quota achievement
• Experience selling in the midmarket space - medium to large deals sizes
• Experience with high-volume cold calling
• Must demonstrate a growth mindset and a willingness to be collaborative with your teammates and in your selling process
• SFDC familiarity

About the role:

This is a high energy role in which you will bring the Internet of Things to small to medium size customers, building Samsara's business and bringing the benefits of sensor data to customers. Typical sales will be $5k to $20k, and typically involve proof of concepts, multiple stakeholders, multi-faceted pricing negotiations, and selling to owners, safety and operational managers.

This position is based remotely in Canada.

You should apply if: 

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• Your mantra is #alwaysbeprospecting: The world of operations is vast. Your customers are often out in the field and the best way to catch them is live on the phone. Samsara’s top reps do constant research to find companies and contacts to expand their pipeline.
• You have innate curiosity in how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. 
• You are a life-long learner: Samsara sales are complex. You will need to learn about businesses where you previously had little knowledge. The payoff is big but you have to be willing to put in the work. 
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
• You want to be with the best: Samsara’s high-performance Sales culture means you’ll be surrounded by the best and challenged to go farther than you have before.  

In this role, you will: 

• Own customer engagements end-to-end, from prospecting and qualification to close.
• Generate pipeline through strategic outbound prospecting, as well as receive inbound leads from our account development team.
• Target accounts with 11-30 vehicles. 
• Experience handling and owning transactional sales process with high volume demands.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for this role:

• 1+ years of experience in a closing sales role

An ideal candidate has:

• Proven track record of consistent quota achievement
• Experience selling in the commercial space - small to medium deals sizes
• Experience with high-volume cold calling
• Experience in fast-paced, transactional sales
• Must demonstrate a growth mindset and a willingness to be collaborative with your teammates and in your selling process
• SFDC familiarity

About the Role

Samsara is looking for an experienced Deal Support Quality & Strategy Manager to play a pivotal role in ensuring operational excellence across our Deal Support (Deal Execution + Deal Strategy) organization. The Deal Support Quality & Strategy Manager will partner with leadership to build, implement, and maintain a quality program that supports the accuracy, efficiency, and consistency of our deal lifecycle processes. You will be responsible for providing feedback and business intelligence to drive continuous improvement and mitigate risk.

The ideal candidate has expertise in quality assurance operations, a keen eye for detail, and experience analyzing data to identify opportunities that have a direct impact on business outcomes. This role will join a team in building mode, and a successful candidate will have a strong bias for action and help create a sustainable quality culture.

This role is open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development and countless opportunities to experiment and master your craft.
• You have an innate curiosity about how businesses work: You will learn the ins and outs of complex sales processes and go-to-market operations, and you'll be energized by finding ways to make them more efficient.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.
• You are a team player: At Samsara, we help each other out by sharing best practices and focusing on winning as a team.

In this role, you will:

• Process Auditing: Observe and audit deal-related interactions and workflows across various internal systems to assess performance, adherence to policy, and identify trends
• Quality Assurance & Coaching: Utilize best practices and a standardized rubric to ensure the highest standards of accuracy and service are being delivered. Design and support a coaching framework that enables managers to deliver impactful feedback to their teams
• Insight & Analysis: Leverage Excel, Google Sheets, and similar tools to analyze quality data, track metrics, and derive actionable insights. Deliver data-driven recommendations on service and process quality to Deal Support leadership
• Program Support: Support the Deal Support Quality Program through targeted auditing, designing agile monitoring forms to collect qualitative insights, and leading investigative projects that identify opportunities to improve behaviors, processes, and tools
• Collaboration: Work collaboratively with cross-functional partners in Sales, Sales Operations, and Systems teams to improve processes and achieve consistent outcomes for quality initiatives
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 3-5 years of experience in a quality assurance, process improvement, or operations role, with at least 2 years directly focused on executing quality programs
• Demonstrated experience in designing and using quality assurance rubrics or scorecards to perform audits and provide structured feedback
• Strong analytical skills with proficiency in root cause analysis, identifying error trends, and using data to tell a story about process performance
• Excellent written and verbal communication skills, with an ability to deliver constructive feedback and present findings clearly to stakeholders
• A meticulous attention to detail and a passion for continuous process improvement
• Ability to work independently in a dynamic and fast-paced environment
• Experience leveraging AI tools to automate quality workflows or analyze large datasets

An ideal candidate also has

• Industry-standard quality or process improvement certifications (e.g., COPC, Six Sigma, ASQ)
• Experience incorporating stakeholder feedback (like CSAT or internal surveys) into the quality improvement process
• Experience facilitating calibration sessions with stakeholders to ensure scoring consistency and alignment
• Experience with software used for quality assurance tracking and reporting
• Familiarity with the sales deal lifecycle or a business operations environment is a strong plus
• Experience with Salesforce is preferred, but not required

About the Role

Samsara is looking for an experienced Deal Support Quality & Strategy Manager to play a pivotal role in ensuring operational excellence across our Deal Support (Deal Execution + Deal Strategy) organization. The Deal Support Quality & Strategy Manager will partner with leadership to build, implement, and maintain a quality program that supports the accuracy, efficiency, and consistency of our deal lifecycle processes. You will be responsible for providing feedback and business intelligence to drive continuous improvement and mitigate risk.

The ideal candidate has expertise in quality assurance operations, a keen eye for detail, and experience analyzing data to identify opportunities that have a direct impact on business outcomes. This role will join a team in building mode, and a successful candidate will have a strong bias for action and help create a sustainable quality culture.

This is a remote position open to candidates residing in Canada.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development and countless opportunities to experiment and master your craft.
• You have an innate curiosity about how businesses work: You will learn the ins and outs of complex sales processes and go-to-market operations, and you'll be energized by finding ways to make them more efficient.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.
• You are a team player: At Samsara, we help each other out by sharing best practices and focusing on winning as a team.

In this role, you will:

• Process Auditing: Observe and audit deal-related interactions and workflows across various internal systems to assess performance, adherence to policy, and identify trends
• Quality Assurance & Coaching: Utilize best practices and a standardized rubric to ensure the highest standards of accuracy and service are being delivered. Design and support a coaching framework that enables managers to deliver impactful feedback to their teams
• Insight & Analysis: Leverage Excel, Google Sheets, and similar tools to analyze quality data, track metrics, and derive actionable insights. Deliver data-driven recommendations on service and process quality to Deal Support leadership
• Program Support: Support the Deal Support Quality Program through targeted auditing, designing agile monitoring forms to collect qualitative insights, and leading investigative projects that identify opportunities to improve behaviors, processes, and tools
• Collaboration: Work collaboratively with cross-functional partners in Sales, Sales Operations, and Systems teams to improve processes and achieve consistent outcomes for quality initiatives
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 3-5 years of experience in a quality assurance, process improvement, or operations role, with at least 2 years directly focused on executing quality programs
• Demonstrated experience in designing and using quality assurance rubrics or scorecards to perform audits and provide structured feedback
• Strong analytical skills with proficiency in root cause analysis, identifying error trends, and using data to tell a story about process performance
• Excellent written and verbal communication skills, with an ability to deliver constructive feedback and present findings clearly to stakeholders
• A meticulous attention to detail and a passion for continuous process improvement
• Ability to work independently in a dynamic and fast-paced environment
• Experience leveraging AI tools to automate quality workflows or analyze large datasets

An ideal candidate also has

• Industry-standard quality or process improvement certifications (e.g., COPC, Six Sigma, ASQ)
• Experience incorporating stakeholder feedback (like CSAT or internal surveys) into the quality improvement process
• Experience facilitating calibration sessions with stakeholders to ensure scoring consistency and alignment
• Experience with software used for quality assurance tracking and reporting
• Familiarity with the sales deal lifecycle or a business operations environment is a strong plus
• Experience with Salesforce is preferred, but not required

About the Role

Samsara is looking for an experienced Deal Support Quality & Strategy Manager to play a pivotal role in ensuring operational excellence across our Deal Support (Deal Execution + Deal Strategy) organization. TheDeal Support Quality & Strategy Manager will partner with leadership to build, implement, and maintain a quality program that supports the accuracy, efficiency, and consistency of our deal lifecycle processes. You will be responsible for providing feedback and business intelligence to drive continuous improvement and mitigate risk.

The ideal candidate has expertise in quality assurance operations, a keen eye for detail, and experience analyzing data to identify opportunities that have a direct impact on business outcomes. This role will join a team in building mode, and a successful candidate will have a strong bias for action and help create a sustainable quality culture.

This is a remote position open to candidates residing in Mexico.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development and countless opportunities to experiment and master your craft.
• You have an innate curiosity about how businesses work: You will learn the ins and outs of complex sales processes and go-to-market operations, and you'll be energized by finding ways to make them more efficient.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.
• You are a team player: At Samsara, we help each other out by sharing best practices and focusing on winning as a team.

In this role, you will:

• Process Auditing: Observe and audit deal-related interactions and workflows across various internal systems to assess performance, adherence to policy, and identify trends
• Quality Assurance & Coaching: Utilize best practices and a standardized rubric to ensure the highest standards of accuracy and service are being delivered. Design and support a coaching framework that enables managers to deliver impactful feedback to their teams
• Insight & Analysis: Leverage Excel, Google Sheets, and similar tools to analyze quality data, track metrics, and derive actionable insights. Deliver data-driven recommendations on service and process quality to Deal Support leadership
• Program Support: Support the Deal Support Quality Program through targeted auditing, designing agile monitoring forms to collect qualitative insights, and leading investigative projects that identify opportunities to improve behaviors, processes, and tools
• Collaboration: Work collaboratively with cross-functional partners in Sales, Sales Operations, and Systems teams to improve processes and achieve consistent outcomes for quality initiatives
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 3-5 years of experience in a quality assurance, process improvement, or operations role, with at least 2 years directly focused on executing quality programs
• Demonstrated experience in designing and using quality assurance rubrics or scorecards to perform audits and provide structured feedback
• Strong analytical skills with proficiency in root cause analysis, identifying error trends, and using data to tell a story about process performance
• Excellent written and verbal communication skills, with an ability to deliver constructive feedback and present findings clearly to stakeholders
• A meticulous attention to detail and a passion for continuous process improvement
• Ability to work independently in a dynamic and fast-paced environment
• Experience leveraging AI tools to automate quality workflows or analyze large datasets

An ideal candidate also has

• Industry-standard quality or process improvement certifications (e.g., COPC, Six Sigma, ASQ)
• Experience incorporating stakeholder feedback (like CSAT or internal surveys) into the quality improvement process
• Experience facilitating calibration sessions with stakeholders to ensure scoring consistency and alignment
• Experience with software used for quality assurance tracking and reporting
• Familiarity with the sales deal lifecycle or a business operations environment is a strong plus
• Experience with Salesforce is preferred, but not required

About Behavox

Behavox is a cloud-native AI company providing an integrated controls platform for global banks, asset managers, hedge funds, private equity firms, insurance businesses, and commodity firms. The platform unifies communications and trade surveillance, compliant archiving, policy management as well as front-office analytics on a single, AI-native technology stack, delivered as a globally scalable SaaS-based cloud service.

At Behavox, our engineering culture is built around speed, experimentation, and technical excellence, following agile principles and rapid iteration. We constantly test and adopt the latest cloud technologies and AI tooling, optimising for fast feedback loops and execution. We look for people who can move fast, challenge conventional wisdom, and who want to work at the frontier of modern AI, SaaS platforms, and distributed systems.

Behavox is a high-performance organisation with a strong bias toward delivery, ownership, and responsibility. We commit, and we execute. We are building systems that are complex, mission-critical, and global in scale; systems that many consider too large or too difficult. To do that, we seek the smartest, most technically capable engineers and technologists who take end-to-end responsibility and want to win by building what others cannot.

Founded in 2014 and backed by SoftBank Vision Fund, Behavox is headquartered in London, with offices worldwide, including New York City, Montreal, Seattle, Singapore, and Tokyo.

About the Role

The Software Engineer (Java) operates at a senior engineer level, driving technical direction across core product domains. The role combines deep hands-on Java engineering with architectural ownership — from high-level system design and technology selection to leading delivery of critical, cross-cutting platform capabilities.

At this level, engineering excellence extends beyond implementation: the engineer determines the right approach to complex problems, communicates technical decisions across functions, participates in hiring, and is accountable for the long-term health of the systems they own. This level demands sound judgment on technology and business trade-offs and the ability to act as a technical lead. A defining expectation is mastery of AI-assisted engineering — leveraging agentic AI tools as force multipliers while retaining full ownership of architecture, quality, and technical outcomes.

What You'll Bring

• Expert Java engineering: Deep understanding of Java internals — GC tuning, Collections Framework, advanced concurrency (java.util.concurrent, multithreading), NIO/NIO2, performance profiling, and heap-dump analysis. Mastery of Spring Framework (IoC/DI, bean lifecycle, Spring Boot). SOLID principles, Clean Code practices, and GoF design patterns
• Software architecture and design patterns: Expertise in monolith and microservices architectural styles — including migration patterns and domain-driven decomposition. Inter-process communication design (REST, gRPC, messaging), transaction management in distributed systems (Sagas, 2PC), CQRS, Event Sourcing, and external API design focused on scalability, security, and documentation
• Cloud-native platforms and infrastructure: Experience designing high-availability and high-load systems on GCP (preferred), AWS, and Azure. Cloud security best practices: IAM, VPC, data encryption, JWT/JWS/JWE. Infrastructure as Code (Terraform or equivalent) and Twelve-Factor App methodology
• Observability, reliability and deployment: Implementing full observability stacks: structured logging, distributed tracing, metrics, and alerting. SLI/SLO/SLA frameworks. Deployment strategies: Rolling Updates, Blue/Green Deployments, Canary Releases
• AI-assisted engineering: Practitioner-level command of agentic AI tools applied to software engineering — encompassing prompt engineering techniques, AI context management and its limitations, sub-agents, skills and plugins, multi-agent orchestration, and team-of-agents architectures. Experience with Claude Code (Anthropic), Codex (OpenAI), or equivalent is mandatory

What You'll Do

• Architecture and technology leadership: Lead high-level design for complex, cross-service features. Evaluate and select appropriate technologies, frameworks, and architectural patterns before delegating implementation. Produce and maintain architecture documentation: design docs, ADRs, tech specs, and wiki pages
• Advanced Java feature implementation: Own and implement critical product components — including prototyping, architecture validation, and production-grade code. Ensure correctness, performance, and long-term maintainability with comprehensive test coverage (unit, integration, contract, component)
• Technical roadmap contribution: Drive the engineering agenda for assigned product areas. Proactively identify gaps in requirements, architectural limitations, and technical risks. Contribute to product roadmap planning and delivery estimation. Participate in hiring processes
• Cross-functional technical communication: Drive technical communication across engineering, product, DevOps, and ML teams. Communicate technical decisions clearly to non-technical stakeholders. Produce design documents and participate in tech talks and knowledge-sharing sessions
• AI-augmented engineering: Direct agentic AI tools (Claude Code, Codex, or equivalent) across the full engineering workflow — code generation, testing, refactoring, debugging, and documentation. Demonstrated ability to apply advanced prompt engineering, manage AI context limitations, compose multi-agent orchestration workflows, and critically evaluate AI-generated outputs for correctness, security, and quality. Ability to establish guardrails and improve agent configurations to raise the quality bar. AI proficiency amplifies — it does not replace — deep engineering judgment and technical accountability

What We Offer

• The opportunity to work on a global, mission-critical AI platform alongside the best engineers and technologists across multiple geographies
• A role with real ownership and impact, building complex systems at scale in an environment that values speed, experimentation, and technical excellence
• A highly attractive benefits package, including competitive cash compensation, an equity award aligned with long-term value creation, and comprehensive health insurance for employees and their families
• Modern, comfortable offices in Montreal/ Toronto downtown, with an expectation of working from the office 1 day per week, reflecting our belief in strong in-person collaboration, while remaining flexible to accommodate remote work for candidates who live in other Canadian cities
• A generous time-off policy of 30 days annually, plus public holidays and sick leave, recognising the importance of sustained high performance

About Our Process

Our selection process is designed to rigorously assess a candidate’s depth of technical knowledge, problem-solving ability, and alignment with Behavox’s mission and core values.

As part of the process, candidates will first participate in a series of interviews focused on evaluating their technical expertise and engineering judgment. Candidates who successfully progress through these interviews will then be invited to complete a live technical exercise. The purpose of this live technical assessment is to validate the candidate’s stated technical competencies and assess their ability to solve complex problems with speed, accuracy, and sound engineering judgment. Note that whenever possible, we aim to conduct interviews in person at our offices.

We recognise and respect the time candidates invest in this process. In return, Behavox commits significant time and resources to ensure that those who join us have the capability, judgment, and alignment required to operate at the speed and level of complexity our work demands. We value efficiency and clarity on both sides; if at any point we determine that a candidate is not a fit, we reserve the right to immediately conclude the interview or the technical assessment.

Please note the following:

• A core objective of the process is to objectively assess individual knowledge and competencies. The use of AI tools or external assistance during live interviews or technical exercises is strictly prohibited (unless explicitly instructed otherwise) and will result in immediate disqualification.
• Interviews and technical sessions may be recorded for internal review to support fairness, consistency, and collaborative decision-making within the hiring team.

Build security into every deployment, without slowing innovation!

What if security was embedded in every commit, every build, and every release by design? As a DevSecOps Specialist at Coveo, you’ll make that vision real by integrating security seamlessly into our continuous integration and continuous delivery (CI/CD) pipelines and cloud infrastructure.

You’ll transform security from a checkpoint into an accelerator, building automation and self-service tooling that empower developers to ship confidently. If you’re passionate about scaling secure software delivery in the cloud, this is where you’ll have real impact.

As one of our DevSecOps Specialists, you will:

• Design and maintain security automation across CI/CD pipelines, embedding controls and security gates without slowing delivery.
• Build and operate infrastructure-as-code (IaC) pipelines with security built in, managing secrets, identity and access management (IAM) policies, and hardened configurations at scale.
• Integrate and evolve vulnerability management workflows, including static application security testing (SAST), dynamic application security testing (DAST), software composition analysis (SCA), and container scanning.
• Automate compliance checks and policy enforcement across Amazon Web Services (AWS) environments to ensure continuous alignment with security standards.
• Design and maintain access management automation to provision, audit, and monitor access to infrastructure and sensitive resources.
• Partner with engineering and platform teams to make security tooling intuitive, scalable, and developer-friendly, reducing friction across the delivery lifecycle.

Here is what will qualify you for the role:

• Strong hands-on experience with CI/CD platforms (GitHub Actions, GitLab CI, Jenkins, or similar) and embedding security controls directly into pipelines.
• Proficiency in Python or other scripting languages to build reliable automation and integrations.
• Practical experience securing and automating cloud environments (AWS preferred), including compute, storage, networking, and Kubernetes.
• Deep understanding of DevSecOps toolchains, including container security, secrets management, infrastructure-as-code scanning, dependency analysis, and vulnerability remediation workflows.

What will make you stand out:

• Advanced experience with Terraform for security-focused infrastructure, including IAM roles, encryption keys, and network controls.
• Hands-on experience with Kubernetes security, including role-based access control (RBAC), network policies, admission controllers, or image signing.
• Experience implementing compliance-as-code frameworks such as Open Policy Agent or AWS Config Rules.
• Relevant certifications such as AWS Security Specialty, Certified Kubernetes Security Specialist (CKS), or similar credentials.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

Build security into every deployment, without slowing innovation!

What if security was embedded in every commit, every build, and every release by design? As a DevSecOps Specialist at Coveo, you’ll make that vision real by integrating security seamlessly into our continuous integration and continuous delivery (CI/CD) pipelines and cloud infrastructure.

You’ll transform security from a checkpoint into an accelerator, building automation and self-service tooling that empower developers to ship confidently. If you’re passionate about scaling secure software delivery in the cloud, this is where you’ll have real impact.

As one of our DevSecOps Specialists, you will:

• Design and maintain security automation across CI/CD pipelines, embedding controls and security gates without slowing delivery.
• Build and operate infrastructure-as-code (IaC) pipelines with security built in, managing secrets, identity and access management (IAM) policies, and hardened configurations at scale.
• Integrate and evolve vulnerability management workflows, including static application security testing (SAST), dynamic application security testing (DAST), software composition analysis (SCA), and container scanning.
• Automate compliance checks and policy enforcement across Amazon Web Services (AWS) environments to ensure continuous alignment with security standards.
• Design and maintain access management automation to provision, audit, and monitor access to infrastructure and sensitive resources.
• Partner with engineering and platform teams to make security tooling intuitive, scalable, and developer-friendly, reducing friction across the delivery lifecycle.

Here is what will qualify you for the role:

• Strong hands-on experience with CI/CD platforms (GitHub Actions, GitLab CI, Jenkins, or similar) and embedding security controls directly into pipelines.
• Proficiency in Python or other scripting languages to build reliable automation and integrations.
• Practical experience securing and automating cloud environments (AWS preferred), including compute, storage, networking, and Kubernetes.
• Deep understanding of DevSecOps toolchains, including container security, secrets management, infrastructure-as-code scanning, dependency analysis, and vulnerability remediation workflows.

What will make you stand out:

• Advanced experience with Terraform for security-focused infrastructure, including IAM roles, encryption keys, and network controls.
• Hands-on experience with Kubernetes security, including role-based access control (RBAC), network policies, admission controllers, or image signing.
• Experience implementing compliance-as-code frameworks such as Open Policy Agent or AWS Config Rules.
• Relevant certifications such as AWS Security Specialty, Certified Kubernetes Security Specialist (CKS), or similar credentials.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

SUMMARY

As a Senior Solutions Engineer, you will be responsible for supporting our enterprise customers, reporting to the regional Enterprise Solutions Engineering Manager. You will partner directly with regional account executives to help change our customers view and how they approach cloud security. You will be their trusted advisor for all matters related to cloud security across AWS, Azure, and GCP. We are passionate about technical sales and helping our customers achieve the maximum value from our solution. 

WHAT YOU’LL DO

• Partner with the sales team to provide technical leadership to our customers and prospective customers in conjunction with helping our team meet their quarterly sales targets.
• Provide presentations to our customers and prospective customers such as whiteboards,  product demonstrations, slides, and proof of value outcomes.
• Help our customers and prospective customers plan in-depth test plans for showing the value of the Wiz platform in their environment (proof of value).
• Invest time in learning new product features, industry related developments, and broadening your overall technical skillset.
• Represent Wiz in technical forums such as trade shows, technical meetups,  and industry events.

WHAT YOU’LL BRING

• Ability to deliver world class demonstrations and training experience to our channel customers
• Mastered the technical sales process
• Thrive in a creative technical role assisting partners to build a technical business delivery model
• Experience in a sales engineering role delivering solutions to C-level executives at enterprise customers
• Ability to travel
• Cloud security experience
• AWS/Azure/GCP hands on experience
• Network engineering experience
• Strong operating system, virtual machine, and container knowledge
• Knowledge of risk-based security assessments and frameworks
• Understanding of cloud identity, access, certificates, and keys

BONUS POINTS: 

• Experience with traditional CSPM tools
• SaaS experience
• Awareness of the CI/CD process
• Familiarity with Infrastructure as Code

SUMMARY

As a Senior Solutions Engineer, you will be responsible for supporting our enterprise customers, reporting to the regional Enterprise Solutions Engineering Manager. You will partner directly with regional account executives to help change our customers view and how they approach cloud security. You will be their trusted advisor for all matters related to cloud security across AWS, Azure, and GCP. We are passionate about technical sales and helping our customers achieve the maximum value from our solution. 

WHAT YOU’LL DO

• Partner with the sales team to provide technical leadership to our customers and prospective customers in conjunction with helping our team meet their quarterly sales targets.
• Provide presentations to our customers and prospective customers such as whiteboards,  product demonstrations, slides, and proof of value outcomes.
• Help our customers and prospective customers plan in-depth test plans for showing the value of the Wiz platform in their environment (proof of value).
• Invest time in learning new product features, industry related developments, and broadening your overall technical skillset.
• Represent Wiz in technical forums such as trade shows, technical meetups,  and industry events.

WHAT YOU’LL BRING

• Ability to deliver world class demonstrations and training experience to our channel customers
• Mastered the technical sales process
• Thrive in a creative technical role assisting partners to build a technical business delivery model
• Experience in a sales engineering role delivering solutions to C-level executives at enterprise customers
• Ability to travel
• Cloud security experience
• AWS/Azure/GCP hands on experience
• Network engineering experience
• Strong operating system, virtual machine, and container knowledge
• Knowledge of risk-based security assessments and frameworks
• Understanding of cloud identity, access, certificates, and keys

BONUS POINTS: 

• Experience with traditional CSPM tools
• SaaS experience
• Awareness of the CI/CD process
• Familiarity with Infrastructure as Code

Who We Are (Mode Mobile)

Mode Mobile is the creator of EarnOS, a transformational software that turns ordinary smartphones into "EarnPhones". This innovation empowers users globally to monetize everyday mobile activities such as streaming, gaming, shopping, etc. We enable users to profit from their data and attention, rather than letting only tech giants benefit. What sets us apart is our inclusive approach - converting users into earners, facilitating over $150M in earnings and savings, while going a step further and turning earners into owners by awarding stock ownership in Mobile Mobile based on their usage. We have attracted over 40 million users across 170 countries. 

​​Mode Mobile is proud to stand as the #1 Fastest Growing North American Software Company recognized in Deloitte's 2023 Technology Fast 500, and ranked #2 across all sectors.

For additional insights check out the information about our reward-based super app, Mode Earn App, that also powers the reward engine behind our proprietary smartphone, Mode Earn Phone.

Our Team and Culture Drive Our Success

Our team is the heart of our culture.  We value innovation, collaboration, and curiosity, with a passion for getting things done.  We strive to hire and cultivate the best team members and foster a culture of open communication and transparency.  We are driven and hard-working but also committed to having fun along the way.  We allow OKRs to guide us, assume positive intent, sometimes agree to disagree and commit, honor our commitments, seek to accomplish more with less, and encourage everyone to speak up as our team owns our company’s success.

You can read more about our team and how we work here.

The Role

We are looking for an Account Executive - Newsletter Sales, to help grow advertising revenue across our newsletter portfolio. This role focuses on outbound sales, top-of-funnel generation, sponsorship prospecting, closing, and building a repeatable pipeline of advertisers and partners.

This role is for someone who is not just good at sales but who works in an AI-native way every day.

We want someone who actively uses Claude and AI tools daily and is highly comfortable using AI to automate, accelerate, and improve core sales workflows. That includes prospect research, account prioritization, contact discovery, outbound support, personalization, follow-up drafting, sales process organization, and overall top-of-funnel execution.

This is not a traditional sales role built around fully manual work. We are specifically looking for someone who naturally thinks, “How can I use AI to do this faster, better, and at a greater scale?” The right candidate will combine strong sales instincts with AI fluency and a constant drive to improve efficiency through systems, prompts, and workflow automation.

What You’ll Do

• Own outbound sponsorship sales efforts across Mode Mobile Media’s newsletter brands
• Build a pipeline by identifying relevant advertisers, agencies, and sponsorship partners
• Generate top-of-funnel activity through research, prospecting, and outbound execution
• Use Claude daily to improve and accelerate sales workflows
• Use AI to support list building, prospect research, targeting, outreach preparation, personalization, follow-up drafting, and sales process management
• Create repeatable AI-assisted workflows that help scale outbound volume without sacrificing quality
• Identify better ways to automate sales development work and reduce manual effort
• Work with leadership to refine prospect lists, outreach angles, packaging, and prioritization
• Stay close to our brands, audiences, and sponsorship offerings so outreach is relevant and well-positioned
• Maintain strong organization across outreach, pipeline, and prospect activity
• Help build a more scalable, AI-enabled outbound engine for newsletter sponsorship revenue

Who You Are

• Experience in sales, business development, media sales, advertising sales, sponsorships, partnerships, or newsletter monetization
• Strong outbound prospecting ability and comfort building a pipeline from scratch
• A genuinely AI-native working style, not just surface-level familiarity with AI tools
• Daily Claude users strongly preferred.  You will also be provided access to AI tools.
• Experience using Claude or similar tools to support real sales work, not just general writing
• Clear ability to use AI to improve research, workflow speed, personalization, top-of-funnel output, and sales execution
• Strong written English and the ability to create effective, concise outbound messaging
• Highly organized, resourceful, and able to operate independently
• Comfortable testing new prompts, workflows, and systems to improve results over time
• Able to work in a fast-paced, entrepreneurial environment with a strong bias toward action
• Alignment with our core values:
  
  • ​​Accountable: You take ownership of your responsibilities, demonstrating trustworthiness and self-discipline. You are consistent in your work, transparent in your actions, and communicate effectively. You follow through on commitments and strive for continuous improvement.
  • Action-driven: Identify what is most important, agree on scope, execute in a timely manner, and drive the greatest impact.  You take initiative, roll up your sleeves, and get things done.
  • Caring: You genuinely care about yourself and others, our business and craft, our mission and vision, and are passionate in heart and mind. You understand the importance of our team and strive to create a positive, supportive work environment.
  • Curious: You focus on the ‘why,’ learn and expand your knowledge, explore new ideas, and generally make things better.  You're a lifelong learner with a thirst for knowledge and a constant desire to improve.
  • Thorough: Your work is thoughtful, impactful, timely, accurate, and complete.  You pay attention to detail, are meticulous, and ensure quality work and compliance.

Ideal Candidate

The ideal candidate is a strong salesperson who already works with AI as part of their daily operating rhythm. They do not see Claude as a novelty or occasional assistant. They use it regularly to help them move faster, stay organized, increase output, and improve the quality of their work.

They understand that modern outbound sales can be significantly improved by AI when used well, and they are excited to help build that capability into the sales motion from the ground up.

They are proactive, experimental, and always looking for ways to make prospecting and top-of-funnel generation more scalable and more effective.

Why Join Us

You’ll help grow sponsorship revenue across a portfolio of media brands in attractive categories, including finance, consumer savings, crypto, and AI. You’ll also have the opportunity to help shape how AI is used inside the sales process, making this a strong fit for someone who wants to combine revenue generation with modern, AI-enabled execution.

We Believe In The Following Workplace Norms

• Allow OKRs to Guide Us
• Assume Positive Intent
• Agree to Disagree & Commit
• Set New Precedents
• Accomplish More with Less
• Hold Yourself & Others to High Standards
• Speak Up
• Be Resourceful
• Follow the 80/20 Rule

What We Are Offering

• We are a 100% remote-first, global company.
• A competitive compensation package.
• We offer generous perks & benefits to team members. 
• Participation in the Company's equity and token plan (for full-time team members).
• We provide individual bonuses in accordance with our Company Bonus Program.
• Work with energetic, passionate, and results-driven people.
• Celebrate team members' personal & work milestones.
• Remote social activities, including virtual coffee buddies. 
• Bonus.ly - we use Bonusly as a way to recognize and reward team members for their hard work and commitment.
• Weekly Wednesday Get Stuff Done Days (No Meetings).
• Open PTO and generous Company Holidays (for full-time team members).
• 10 annual Wellness Fridays.

If we just described you and your perfect role, we'd love to talk with you.  We have a lot to accomplish this year and look forward to making headway and creating success together!

Mode Mobile does not accept/pay fees for unsolicited resumes from third-party agencies/vendors.

Our company is an Equal Employment Opportunity (EEO) employer. We are committed to providing a work environment free of discrimination and harassment. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate diversity and strive to create an inclusive environment for all team members.

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

(Square is building a world-class, high-accountability field sales organization — and we're looking for a leader who is both a coach and a builder. You know the craft of selling deeply: how to open doors, generate pipeline, position value competitively, and close with precision. You lead from the front, developing your team through active engagement — not from the sidelines.

You will be the driving force behind a disciplined, insight-led sales motion that blends in-person selling with proactive outbound strategy. Your leadership will elevate both the quality and velocity of revenue while shaping a culture rooted in excellence, ownership, and growth.

If you are a hands-on leader with deep product expertise, strong competitive instincts, and a track record of raising the bar for sellers — this is your next move.

You will:

• Lead with expertise in the field

• Develop Territory Account Executives through active, in-market coaching — from sourcing and opening conversations to consultative discovery, competitive positioning, and closing with clarity.
• Model world-class selling by joining prospect and customer meetings, demonstrating product fluency, value articulation, and decisive deal strategy.
• Spend significant time in the field with your team, strengthening local relationships, fueling community-driven pipeline creation, and ensuring sellers experience Square through a human, product-driven presence.

• Operate in the details

• Manage pipeline and KPIs with rigor — diagnosing gaps, identifying risks, expanding coverage, and guiding AEs to create and progress high-quality opportunities.
• Run disciplined weekly pipeline, forecast, and deal reviews that drive action, accountability, and predictable outcomes across multiple markets.
• Use data-backed insights to coach AE effectiveness, elevate sales execution, and ensure consistent momentum across high-velocity, complex sales cycles.

• Build a high-performance, high-accountability culture

• Create an environment defined by trust, clear expectations, ownership, and open communication.
• Hold the team to a high bar of execution while providing the clarity, structure, and hands-on coaching needed to meet it.
• Hire, onboard, and develop AEs to ramp quickly, deepen product expertise, and consistently exceed quota.

• Scale expertise, process, and go-to-market effectiveness

• Become a product and competitive expert — ensuring your team can confidently articulate Square's value and differentiation.
• Build scalable, repeatable field sales motions that increase funnel quality, improve outbound productivity, and accelerate growth in your assigned cities.
• Continuously refine strategy, playbooks, and operating rhythms to deepen Square's presence and win market share across key local ecosystems.

• Partner and innovate across the business

• Champion the customer voice and collaborate cross-functionally to strengthen product-market fit and unlock new revenue pathways.
• Engage deeply with community networks, partners, and local events to amplify brand awareness and fuel top-of-funnel opportunity creation.

You have:

• 8+ years of sales success, ideally in a high-growth environment
• 5+ years of leadership experience, preferably managing field account executives
• Experience in high-transaction SaaS or financial services sales
• Strong bias toward action and experimentation, balanced with thoughtful decision-making
• A track record of building a winning, high-performing culture through hands-on leadership and coaching
• Extensive experience operating in a metrics-driven sales organization
• Proven ability to influence and collaborate with cross-functional partners in a rapidly scaling business
• Experience scaling and overseeing large Field Sales teams
• Strong ability to communicate and build relationships with senior executives
• Excellent interpersonal, leadership, organizational, and communication skills

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: ($202,000 - $304,000 CAD)

Amounts listed above include target variable compensation.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations throughout the recruitment process. If you require an accommodation, let your recruiter know. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page.

Role: Hybrid Agile Delivery & Project Management and RTE [Bilingual]

Type: Hybrid

Location: Montreal, Quebec 

Summary

This role is responsible for driving the end‑to‑end delivery of complex, cross‑team initiatives by combining scaled Agile execution with strong project management discipline. It provides clear, executive‑level visibility and actionable insights to support informed decision‑making, enable predictable delivery, manage risks and dependencies, and foster aligned, high‑performing Agile teams.

Key Responsibilities

• Facilitate Program Increment (PI) Planning, Sprint Planning, Reviews, and Retrospectives
• Coach teams on Agile and Scaled Agile (SAFe or equivalent) practices
• Remove impediments and actively manage cross‑team dependencies
• Enable continuous improvement and delivery flow
• Drive continuous improvement and alignment
• Own integrated delivery plans, timelines, milestones, and dependencies
• Manage scope, risks, issues, assumptions, and decisions
• Track and report on delivery progress, forecasts, and financials
• Lead release readiness, change management, and governance checkpoints
• Ensure delivery adheres to enterprise standards and controls
• Prepare and present outcome‑focused delivery updates, risks, forecasts, and recommendations to executive leadership, translating complex delivery data into clear, actionable insights
• Provide concise status reporting, forecasts, and decision options
• Proactively escalate risks and propose mitigation strategies

Experience Profile (Ideal Candidate)

• Must have at least 7+ years in Agile at scale delivery (Experience as an RTE, Scrum Master)
• Must have at least 7+ years of direct work experience in a project management
• Must have certification such as PMP or similar
• Strong hands‑on experience with Jira, Confluence
• Comfortable operating in fast‑paced, highly visible environments
• Fluency in both official languages (French and English)

Use of Artificial Intelligence in Hiring: The Company may use artificial intelligence (AI) enabled tools to assist with certain aspects of the recruitment process, such as resume screening and candidate matching. All employment decisions are made by human reviewers. The Company uses AI responsibly and in compliance with applicable employment, privacy, data protection, and human rights laws of Ontario.

The opportunity
Unity Pipeline is a groundbreaking initiative that will fundamentally transform how real-time 3D experiences are built.

By decoupling pipeline interaction from the Unity Editor, we are shifting Unity from a single-seat application to an open, cloud-based ecosystem. This is an incredible opportunity to build the backbone of modern game and industry production, enabling teams to query, modify, version, and deploy content seamlessly.

You will be at the forefront of this shift, owning the highly critical storage abstraction layer, ensuring enterprise studios have the flexibility, robust security, and strict data location controls required to protect their intellectual property.

What you'll be doing

• Research user needs for the current and future target markets, focusing deeply on enterprise data security, on-premises/VPC deployments, and storage abstraction.
• Engage with users and partners to collaborate on product validation for integrating major version control systems like Unity Version Control System (UVCS), Git, and Perforce.
• Collaborate across roles and teams to ensure our plans fulfill the most needed user outcomes, optimizing storage margin models while enforcing fine-grained Role-Based Access Control (RBAC).
• Assemble and communicate 1-2 year product roadmaps for the pipeline's storage, data strategy, and versioning infrastructure.

What we're looking for

• Product Management experience to independently use the right PM techniques in enterprise data strategy and scalable storage solutions.
• Experience with professional game production, to rapidly understand our users’ needs regarding source control, managing massive asset repositories, and complying with complex IP restrictions.
• Strong capabilities in collaboration and driving alignment across teams who may have different goals and priorities.

You might also have

• Storytelling and visual presentation abilities to distill sophisticated topics into clear and concise communications.
• Technical background sufficient to learn and engage in analysis of possible technical solutions to desired real-time 3D outcomes, VCS abstractions, and strict data governance architectures.

Additional information

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity
Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect Privacy Policy and Applicant Privacy Policy. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

#SEN

The opportunity
Unity Pipeline is a groundbreaking initiative that will fundamentally transform how real-time 3D experiences are built.

By decoupling pipeline interaction from the Unity Editor, we are shifting Unity from a single-seat application to an open, cloud-based ecosystem. This is an incredible opportunity to build the backbone of modern game and industry production, enabling teams to query, modify, version, and deploy content seamlessly.

You will be at the forefront of this shift, owning the highly critical storage abstraction layer, ensuring enterprise studios have the flexibility, robust security, and strict data location controls required to protect their intellectual property.

What you'll be doing

• Research user needs for the current and future target markets, focusing deeply on enterprise data security, on-premises/VPC deployments, and storage abstraction.
• Engage with users and partners to collaborate on product validation for integrating major version control systems like Unity Version Control System (UVCS), Git, and Perforce.
• Collaborate across roles and teams to ensure our plans fulfill the most needed user outcomes, optimizing storage margin models while enforcing fine-grained Role-Based Access Control (RBAC).
• Assemble and communicate 1-2 year product roadmaps for the pipeline's storage, data strategy, and versioning infrastructure.

What we're looking for

• Product Management experience to independently use the right PM techniques in enterprise data strategy and scalable storage solutions.
• Experience with professional game production, to rapidly understand our users’ needs regarding source control, managing massive asset repositories, and complying with complex IP restrictions.
• Strong capabilities in collaboration and driving alignment across teams who may have different goals and priorities.

You might also have

• Storytelling and visual presentation abilities to distill sophisticated topics into clear and concise communications.
• Technical background sufficient to learn and engage in analysis of possible technical solutions to desired real-time 3D outcomes, VCS abstractions, and strict data governance architectures.

Additional information

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity
Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect Privacy Policy and Applicant Privacy Policy. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

#SEN

L’opportunité
Unity Pipeline est une initiative révolutionnaire qui transformera en profondeur la façon dont les expériences 3D en temps réel sont créées.

En découplant l’interaction avec le Pipeline de l'éditeur Unity, nous faisons évoluer Unity d’une application monoposte vers un écosystème ouvert, infonuagique. Il s’agit d’une occasion exceptionnelle de bâtir l’épine dorsale de la production moderne de jeux et de contenus industriels, en permettant aux équipes de consulter, modifier, versionner et déployer du contenu de façon fluide.

Vous serez au cœur de ce changement, en prenant en charge la couche d’abstraction de stockage hautement critique, afin de garantir aux studios d’envergure la flexibilité, la sécurité robuste et les contrôles stricts de localisation des données nécessaires pour protéger leur propriété intellectuelle.

Ce que vous allez faire

• Effectuer des recherches sur les besoins des utilisateur(rice)s pour les marchés actuels et futurs, en mettant l’accent sur la sécurité des données d’entreprise, les déploiements sur site/VPC et l’abstraction du stockage.
• Collaborer avec les utilisateur(rice)s et les partenaires afin de valider le produit pour l’intégration des principaux systèmes de contrôle de version tels que Unity Version Control System (UVCS), Git et Perforce.
• Travailler en collaboration avec différents rôles et équipes afin de s’assurer que les plans répondent aux résultats les plus importants pour les utilisateur(rice)s, en optimisant les modèles de marge liés au stockage tout en appliquant un contrôle d’accès basé sur les rôles (RBAC) à granularité fine.
• Élaborer et communiquer des feuilles de route produit sur 1 à 2 ans pour l’infrastructure de stockage, de stratégie de données et de gestion de versions du Pipeline.

Ce que nous recherchons

• Expérience en gestion de produit permettant d’utiliser de manière autonome les bonnes approches de gestion de produit pour la stratégie de données d’entreprise et les solutions de stockage à l’échelle.
• Expérience de la production professionnelle de jeux, afin de comprendre rapidement les besoins de nos utilisateur(rice)s en matière de contrôle de code source, de gestion de vastes dépôts d’assets et de conformité à des contraintes complexes de propriété intellectuelle.
• Excellentes aptitudes pour la collaboration et la création d’alignement entre des équipes pouvant avoir des objectifs et des priorités différents.

Vous avez peut-être également

• Capacité à raconter une histoire et à présenter visuellement pour résumer des sujets complexes en communications claires et concises.
• Bagage technique suffisant pour apprendre et participer à l’analyse de solutions techniques possibles visant les résultats 3D en temps réel souhaités, les abstractions de systèmes de contrôle de version (VCS) et les architectures strictes de gouvernance des données.

Information supplémentaire

• Le support à la relocalisation n’est pas disponible pour ce poste
• Un visa de travail ou un parrainage de l’immigration n’est pas disponible pour ce poste

Avantages
Chez Unity, nous voulons que nos membres d’équipe s’épanouissent. Nous offrons un large éventail d’avantages conçus pour soutenir le bien-être et l’équilibre travail-vie personnelle.

Veuillez noter: L’admissibilité aux avantages, les offres spécifiques et la couverture varient selon le pays et le statut d’emploi.

Bien que les avantages précis puissent varier, voici certaines des façons dont nous nous efforçons de prendre soin de nos membres d’équipe admissibles à l’échelle mondiale : assurance santé, vie et invalidité complète | Subvention pour les déplacements | Participation des employés à l’actionnariat | Régimes de retraite/pension compétitifs | Vacances et congés personnels généreux | Soutien aux nouveaux parents grâce à des congés et des programmes de soutien aux familles | Collations offertes au bureau | Programmes et soutien en matière de santé mentale et de bien-être | Groupes-ressources pour employés | Programme mondial d’aide aux employés | Programmes de formation et de perfectionnement | Programme de bénévolat et de jumelage de dons

La vie chez Unity
Unity [NYSE : U] est le premier moteur de jeu au monde, propulsant les expériences de plus de 3 milliards d’utilisateurs(rices) chaque mois. Les plus grands jeux mobiles, les titres indépendants PC les plus populaires, des jeux console parmi les plus innovants, ainsi que la quasi-totalité des principales expériences XR et jeux Web sont développés, déployés et optimisés avec Unity.

Unity accompagne également des équipes dans des secteurs tels que l’automobile, l’industrie manufacturière et la santé pour concevoir, simuler et collaborer en 3D - comblant ainsi l’écart entre les idées et la réalité. Pour plus d’informations, veuillez visiter www.unity.com.

Unity est un employeur fier de garantir l’égalité des chances. Nous nous engageons à favoriser un environnement inclusif et innovateur et à célébrer nos employés à travers l’âge, l’éthinicité, la couleur, l’ascendance, l’origine nationale, la religion, le handicap, le sexe, l’identité ou l’expression de genre, l’orientation sexuelle ou tout autre statut protégé conformément à la loi applicable. Si vous êtes en situation de handicap ou avez des besoins spécifiques nécessitant des aménagements pour que votre entretien se déroule dans les meilleures conditions, nous vous invitons à remplir ce formulaire afin de nous en informer et que nous puissions faire le nécessaire.

Ce poste exige que son ou sa titulaire possède une connaissance de l’anglais qui soit suffisante pour lui permettre d’avoir des échanges professionnels verbaux et écrits dans cette langue, puisque l’accomplissement des tâches liées à ce poste nécessite des communications fréquentes et régulières avec des collègues et partenaire situés à l’échelle mondiale et dont la langue commune est l’anglais.

Les chasseurs de têtes et les agences de recrutement ne peuvent pas soumettre résumes/CV par ce site Web ou directement aux superviseurs. Unity n’accepte pas des chasseurs de têtes non sollicités et des résumés (CV) d’agence. Unity ne payera pas d’honoraires à aucune agence tierce ou entreprise qui n’a pas signé d’ententes avec Unity.

La protection de votre vie privée est importante pour nous. Veuillez prendre un moment pour consulter nos politiques de confidentialité pour les prospects et les candidats. Si vous avez des questions concernant la protection de votre vie privée, veuillez nous contacter à DPO@unity.com.

The opportunity
Unity Pipeline is a groundbreaking initiative that will fundamentally transform how real-time 3D experiences are built.

By decoupling pipeline interaction from the Unity Editor, we are shifting Unity from a single-seat application to an open, cloud-based ecosystem. This is an incredible opportunity to build the backbone of modern game and industry production, enabling teams to query, modify, version, and deploy content seamlessly.

You will be at the forefront of this shift, owning the highly critical storage abstraction layer, ensuring enterprise studios have the flexibility, robust security, and strict data location controls required to protect their intellectual property.

What you'll be doing

• Research user needs for the current and future target markets, focusing deeply on enterprise data security, on-premises/VPC deployments, and storage abstraction.
• Engage with users and partners to collaborate on product validation for integrating major version control systems like Unity Version Control System (UVCS), Git, and Perforce.
• Collaborate across roles and teams to ensure our plans fulfill the most needed user outcomes, optimizing storage margin models while enforcing fine-grained Role-Based Access Control (RBAC).
• Assemble and communicate 1-2 year product roadmaps for the pipeline's storage, data strategy, and versioning infrastructure.

What we're looking for

• Product Management experience to independently use the right PM techniques in enterprise data strategy and scalable storage solutions.
• Experience with professional game production, to rapidly understand our users’ needs regarding source control, managing massive asset repositories, and complying with complex IP restrictions.
• Strong capabilities in collaboration and driving alignment across teams who may have different goals and priorities.

You might also have

• Storytelling and visual presentation abilities to distill sophisticated topics into clear and concise communications.
• Technical background sufficient to learn and engage in analysis of possible technical solutions to desired real-time 3D outcomes, VCS abstractions, and strict data governance architectures.

Additional information

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity
Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect Privacy Policy and Applicant Privacy Policy. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

#SEN

Own the backbone of employee experience through seamless IT operations!

What if every employee had the right tools, access, and support, exactly when they need them? As our Team Lead, IT Operations, you’ll enable a secure and efficient work environment by delivering reliable IT support, access management, and asset management services.

You’ll lead a team at the heart of Coveo’s operations, driving the standardization of technology profiles, automating employee lifecycle processes, and optimizing license and asset usage to support scalable, secure operations. This role is critical to enabling the business by ensuring core IT services run smoothly and effectively, helping Coveo employees succeed every day.

As our Team Lead, IT Operations, you will:

• Lead and develop a team supporting help desk, access management, and asset/storekeeping functions.
• Oversee daily operations, ensuring requests and issues are handled efficiently and escalated appropriately.
• Manage access provisioning and deprovisioning processes with a strong focus on accuracy, timeliness, and security.
• Define and maintain standardized employee technology profiles based on roles.
• Drive automation of onboarding, role changes, and offboarding processes.
• Monitor software license usage and asset lifecycle to optimize allocation, compliance, and cost efficiency.
• Partner with Office Management and Security teams to manage physical security systems (badge access, entry systems, cameras) and help mitigate operational and security risks.

Here is what will qualify you for the role:

• 5+ years of experience in IT support or operations, including experience leading people or key initiatives.
• Strong understanding of support operations, identity and access management, and asset lifecycle management.
• Hands-on experience with tools such as Microsoft 365, Okta, Jamf, Slack, Zoom, and Windows/macOS environments.
• Experience with IT service management platforms (e.g., Jira Service Management) and workflow automation.

What will make you stand out:

• Experience defining and managing role-based technology profiles.
• Strong analytical mindset with experience using metrics to drive improvements.
• Familiarity with software license optimization and usage tracking.
• Excellent documentation and communication skills, especially during incidents or service disruptions.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

At Highspring, we partner with leading organizations to deliver technology solutions through project-based consulting and strategic talent engagements. Whether it’s a full development squad delivering a new API integration or a digital transformation initiative, we help our clients design, build, and scale critical IT projects with the right expertise.

As a Business Development Manager/Senior Account Executive at Highspring, you will collaborate with recruiters, consultants, and delivery leaders to assemble and deliver end-to-end consulting solutions. From project managers and business analysts to architects, developers, QA, and DevOps, you’ll help clients assemble the right teams to deliver their most important technology initiatives.

Duties and Responsibilities

Client Relationship Development

• Build strategic relationships with senior technology leaders to understand their project portfolio and consulting needs.

Consulting Engagement Generation

• Identify opportunities to deliver squads and project teams (e.g., API development, cloud migration, cybersecurity, ERP implementations) in addition to single resources.

Project Discovery and Solutioning

• Lead intake meetings and discovery sessions with clients to capture requirements, define project scope, and translate into statements of work (SOWs).

Squad Assembly & Delivery Alignment

• Work with recruiters and delivery leads to assemble complete consulting squads—project managers, developers, QA, DevOps, data engineers, and architects—to ensure client success.

Account Growth and Cross-Selling

• Expand client footprint by introducing complementary practices such as cloud, DevOps, cybersecurity, or data consulting.

Engagement Oversight

• Stay close to delivery: ensure squads are integrated, projects are on track, and client expectations are met. Escalate or realign resources as needed.

Performance & Reporting

• Achieve sales, GM, and activity targets. Use Bullhorn to track pipeline, SOWs, and account activity.

*This is an in-person position in our Montreal, QC office*

Want to be great, driven to excel, and eager to kickstart or continue building your career in tech sales? If so, we want to hear from you! 

We're on the lookout for individuals with the right traits and potential. Join our dynamic team and leverage our exceptional pool of coaches and training resources to reach your potential.

Who we’re looking for:

• Must not be afraid to pick up the phone and generate new revenue opportunities. You'll be provided tools and coaching every step of the way.
• A desire to understand the world of manufacturing and how MaintainX can drive the frontline industrial workforce.
• Comfortable moving fast, multi-tasking, and keeping the energy high.
• Articulate and polished in presentation. Outstanding verbal and written communication ability.
• Highly detail-oriented and organized.
• A positive, passionate, creative, smart, high-character personality.
• A Bachelor’s Degree

*Please note that as a US based company, English is a hard requirement for this role.

Bonus if you have:

•  Cold calling experience
•  Experience with modern sales tech stacks: Salesforce, Outreach, ZoomInfo, etc.
•  Experience with startups and entrepreneurial organizations.
•  Experience working in CMMS or facility operations software.

Traits we're looking for:

1. Pursuit of Excellence and Mastery: We are high energy, proactive and thrive on forward motion. We strive for greatness by polishing our skills and working hard and being gritty each day.
2. Coachability: We value individuals who are open to learning and growing. Our team is designed to help you grow and succeed; being coachable is a key trait we look for.
3. Curiosity: Curiosity is our compass. We believe that through curiosity, we become great conversationalists and can better understand the needs of our prospects, enabling us to make expert recommendations.
4. Strategic Thinkers: We are seeking individuals who problem-solve, create plans, and execute with precision. If you're someone who thrives on being strategic, this is the perfect role for you.

What you’ll be doing: 

• Getting in contact with maintenance professionals using a combination of phone, email, and Linkedin. 75-100 calls/day
• Using Outreach and other prospecting tools to have a modern and strategic approach to your communication
• Discovering how the companies you call run their maintenance operations and provide a recommendation to use our services if there is a fit
• Generating opportunities for our account executives that will lead to new business and revenue - having a direct impact on MaintainX’s success  
• Mastering the ins and outs of the industry and our products for a top-notch consultative sales approach

Why join us:

This is not just a job; it's an opportunity to launch your career in tech sales. At MaintainX, we provide the environment, support, and tools you need to succeed. You'll work alongside passionate professionals, receive top-notch coaching, and have access to resources that will help you reach new heights in your career.

What else? 

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• Take what you need PTO.

About MaintainX: 

Our mission: 

• Be the go-to place for work execution on the equipment and facilities that keep our world running.

What we do: 

MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 12,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell. 

We recently completed a $150 million Series D round, bringing our total funding to $254 million and valuing the company at $2.5 billion.

Modern sales culture: 

Help us build a vibrant and inclusive team focused on collaborative approaches, innovative thinking, and a culture that celebrates uniqueness. We have a consultative approach focused on providing value and finding a mutually beneficial long-term relationship with our prospects and clients. 

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

Our recent success: 

• Funding: Learn more about our Series D funding round HERE
• What our customers say: G2 Product Reviews

What our employees say: RepVue Ratings // Glassdoor Reviews

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world. We're growing fast and hiring the engineering talent to match.

We are looking for Full Stack Developers to join our IAM (Identity and Access Management) team in the Engineering Organization. This role has openings at Intermediate and Senior level positions.

The Identity team builds the systems that power secure and seamless access across the MaintainX platform. We design and operate authentication, authorization, and governance services that scale with our enterprise customers and keep user experience frictionless and trusted.

What you’ll do:

• Develop and enhance IAM features — Implement and maintain authentication, authorization, and user management services across MaintainX, supporting both frontend and backend systems.
• Contribute to scalable IAM systems — Build and optimize core IAM services that support user authentication, authorization, and access control across MaintainX’s platform.
• Collaborate across teams — Partner with Product Managers, Designers, and Engineers to design intuitive identity experiences that make enterprise access seamless.
• Deliver high-quality, maintainable code — Write clean, testable, and secure code in C# and TypeScript for both backend and frontend components.
• Document your work — Contribute to and maintain clear, self-serve technical documentation to help other teams understand and leverage IAM services.
• Support ongoing improvements — Participate in code reviews, contribute to architectural discussions, and help drive the long-term reliability and performance of our IAM services

You’ll work across our stack (TypeScript, React, React Native, Node.js, C#, and GraphQL) - Web & Mobile

• You’ll work with the team to build, maintain and optimize product features that focus on how our users best collaborate with one another.
• You’ll actively own team features or systems and define their long-term health, while also improving the health of surrounding systems.
• You'll mentor other engineers and deeply review code.
• You’ll improve engineering standards, tooling and processes & bring best practices in planning, developing, testing and deploying industry compliant code.
• On-call duties

About you:

• You have a minimum of 3 years of professional experience in full-stack software development.
• Strong programming skills in C# and/or TypeScript, with experience building production-grade applications.
• Familiarity with React and Node.js, and an understanding of modern web authentication patterns.
• Interest in Identity and Access Management (IAM) — including authentication, authorization, user provisioning, and permissions systems.
• Experience designing and consuming REST or GraphQL APIs.
• Proficient at writing understandable, maintainable, and testable code.
• Strong communication and collaboration skills; comfortable working in a cross-functional environment.

Nice to have:

• Experience integrating with SSO protocols such as OAuth 2.0, OIDC, or SAML.
• Hands-on experience with Okta, Azure AD, or similar identity providers.
• Exposure to SCIM or other user provisioning standards.
• Understanding of token-based authentication (JWT, PKCE, token exchange).
• Knowledge of encryption standards, SSL/TLS, or public/private key infrastructure.
• Experience with React Native applications.
• Experience with Docker and Kubernetes.
• Experience with observability practices, as well as knowledge of observability tools such as Datadog.
• Familiarity with cloud providers (AWS, Azure, GCP) and service deployment practices.
• Experience with CI/CD pipelines and modern DevOps workflows to streamline testing and deployment.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimists.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

*This is an in-person position in our Montreal, QC office*

Want to be great, driven to excel, and eager to kickstart or continue building your career in tech sales? If so, we want to hear from you! 

We're on the lookout for individuals with the right traits and potential. Join our dynamic team and leverage our exceptional pool of coaches and training resources to reach your potential.

Who we’re looking for:

• Trilingual in Spanish, Portuguese, English
• Must not be afraid to pick up the phone and generate new revenue opportunities. You'll be provided tools and coaching every step of the way.
• A desire to understand the world of manufacturing and how MaintainX can drive the frontline industrial workforce.
• Comfortable moving fast, multi-tasking, and keeping the energy high.
• Articulate and polished in presentation. Outstanding verbal and written communication ability.
• Highly detail-oriented and organized.
• A positive, passionate, creative, smart, high-character personality.

*Please note that as a US based company, English is a hard requirement for this role.

Bonus if you have:

•  Cold calling experience
•  Experience with modern sales tech stacks: Salesforce, Outreach, ZoomInfo, etc.
•  Experience with startups and entrepreneurial organizations.
•  Experience working in CMMS or facility operations software.
• A Bachelor’s Degree 

Traits we're looking for:

1. Pursuit of Excellence and Mastery: We are high energy, proactive and thrive on forward motion. We strive for greatness by polishing our skills and working hard and being gritty each day.
2. Coachability: We value individuals who are open to learning and growing. Our team is designed to help you grow and succeed; being coachable is a key trait we look for.
3. Curiosity: Curiosity is our compass. We believe that through curiosity, we become great conversationalists and can better understand the needs of our prospects, enabling us to make expert recommendations.
4. Strategic Thinkers: We are seeking individuals who problem-solve, create plans, and execute with precision. If you're someone who thrives on being strategic, this is the perfect role for you.

What you’ll be doing: 

• Getting in contact with maintenance professionals using a combination of phone, email, and Linkedin. 75-100 calls/day
• Using Outreach and other prospecting tools to have a modern and strategic approach to your communication
• Discovering how the companies you call run their maintenance operations and provide a recommendation to use our services if there is a fit
• Generating opportunities for our account executives that will lead to new business and revenue - having a direct impact on MaintainX’s success  
• Mastering the ins and outs of the industry and our products for a top-notch consultative sales approach

Why join us:

This is not just a job; it's an opportunity to launch your career in tech sales. At MaintainX, we provide the environment, support, and tools you need to succeed. You'll work alongside passionate professionals, receive top-notch coaching, and have access to resources that will help you reach new heights in your career.

What else? 

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• Take what you need PTO.

About MaintainX: 

Our mission: 

• Be the go-to place for work execution on the equipment and facilities that keep our world running.

What we do: 

MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 12,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell. 

We recently completed a $150 million Series D round, bringing our total funding to $254 million and valuing the company at $2.5 billion.

Modern sales culture: 

Help us build a vibrant and inclusive team focused on collaborative approaches, innovative thinking, and a culture that celebrates uniqueness. We have a consultative approach focused on providing value and finding a mutually beneficial long-term relationship with our prospects and clients. 

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

Our recent success: 

• Funding: Learn more about our Series D funding round HERE
• What our customers say: G2 Product Reviews

What our employees say: RepVue Ratings // Glassdoor Reviews

• Design and build MaintainX’s end-to-end search and retrieval platform — from indexing pipelines and ranking systems to AI-facing query layers.
• Partner with product and domain experts to model search across core entities like work orders, assets, and procedures, ensuring high-relevance results.
• Ship fast, iterate fast, launch early versions, gather feedback, and improve rapidly.
• Operate and optimize distributed systems, ensuring reliability, performance, and scalability under real-world load.
• Drive architectural decisions, balancing correctness, performance, and long-term maintainability.
• Own integrations between search systems and upstream data sources.
• Explore semantic search, vector retrieval, and AI-enhanced relevance using modern ML tooling.
• On-call duties (currently business hours)

• Hands-on experience designing, building, and operating production-grade search systems end-to-end — including indexing, query execution, relevance tuning, and infrastructure — using technologies such as Elasticsearch, OpenSearch, Lucene, Solr, or similar.
• Understanding of embeddings, chunking, and retrieval strategies.
• Familiarity with search-specific tuning: analyzers, BM25, shard sizing, cluster health, and relevance optimization.
• Comfort taking systems from implementation to deployment and production operation, working across backend services, data pipelines, and integration points as needed.

• Experience evaluating and improving search relevance using both qualitative analysis and quantitative metrics.
• Experience shipping AI-powered or LLM-integrated backend systems
• Comfortable using modern AI tools like GPT, Copilot, or Cursor to boost productivity and streamline development.
• Understanding of multi-tenancy and data security, including ACLs, field-level access controls, and secure index partitioning.
• Experience building observability and success metrics into systems to monitor performance, usage, and impact.

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimists.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About the Experience

Dopamine Land is a multisensory experience combining media, technology and play in one place. Whether you fancy a day out with the kids or one of our late evening adult-friendly sessions, this interactive museum wants everyone to embrace their inner child and explore all the colorful installations. So, don’t miss out! Take a break from your everyday life and get those dopamine levels up!

About the Role:

As Creative Producer, you will lead the creative and scenic production development for Dopamine Land’s global rollouts. You’ll ensure each installation achieves its creative potential while balancing operational realities. This role is ideal for someone with a strong creative and technical foundation who thrives in fast-paced, international production environments.

• Lead Request for Proposals (RFPs) for scenic and technical concepts globally, managing design, fabrication, and production partners.
• Conduct venue analysis and adaptation studies, evaluating creative fit, technical feasibility, and budget alignment.
• Develop and maintain scenic and technical budgets, ensuring creative goals are achieved within constraints.
• Draft and interpret technical documentation using CAD, SketchUp, or comparable software.
• Supervise fabrication and production partners, maintaining creative integrity through detailed reviews and approvals.
• Collaborate with the Creative Studio to translate concept designs into executable scenic builds.
• Evaluate fabrication and production quality standards, ensuring global consistency across regions.
• Mentor local producers and guide them in adapting creative and technical plans to regional contexts.
• Oversee visual and spatial quality, guaranteeing brand and design coherence across installations.
• Support Senior Producers by providing creative input into timelines, budgets, and vendor selection processes.

About You:

• 5+ years’ experience in scenic, technical, or immersive experience production.
• Strong drafting and visualization skills in CAD, SketchUp, or equivalent software.
• Proven ability to lead multi-vendor scenic builds with a sharp eye for design detail.
• Expertise in creative budgeting and technical feasibility analysis.
• Experience in issuing and evaluating RFPs and fabrication contracts.
• Strong interpersonal and cross-cultural communication skills.
• Ability to balance creativity with pragmatic production needs.
• Fluent in English; additional languages are a plus.
• Willingness to travel internationally and manage multiple projects simultaneously.

You Are:

A decisive, hands-on creative thinker with the ability to transform abstract ideas into tangible experiences. You combine aesthetic sensibility with production acumen and are comfortable leading through complexity.

Benefits & Perks:

• Attractive compensation package consisting of a base salary and the potential to earn a significant performance bonus
• Competitive employee benefits package, including health and dental private insurance
• Responsibility from day one, with opportunities for professional and personal growth
• Opportunity to have a real impact in a high-growth global category leader
• Possible travel across our markets
• Great work environment with a young, international team of talented people
• 40% discount on all Fever events and experiences
• Health insurance
• EGym wellpass
• Transport ticket 
• Meal ticket

Our Hiring Process: 

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit, and answer any questions you may have.
• A 60 min online test with three topics: logic, analytics, and written understanding.
• A 30 min meeting with a hiring manager.
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance).

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu | TechCrunchFever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply! If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice

#LI-FullTime #LI-Hybrid

About the Experience

Dopamine Land is a multisensory experience combining media, technology and play in one place. Whether you fancy a day out with the kids or one of our late evening adult-friendly sessions, this interactive museum wants everyone to embrace their inner child and explore all the colorful installations. So, don’t miss out! Take a break from your everyday life and get those dopamine levels up!

About the Role:

As Creative Producer, you will lead the creative and scenic production development for Dopamine Land’s global rollouts. You’ll ensure each installation achieves its creative potential while balancing operational realities. This role is ideal for someone with a strong creative and technical foundation who thrives in fast-paced, international production environments.

• Lead Request for Proposals (RFPs) for scenic and technical concepts globally, managing design, fabrication, and production partners.
• Conduct venue analysis and adaptation studies, evaluating creative fit, technical feasibility, and budget alignment.
• Develop and maintain scenic and technical budgets, ensuring creative goals are achieved within constraints.
• Draft and interpret technical documentation using CAD, SketchUp, or comparable software.
• Supervise fabrication and production partners, maintaining creative integrity through detailed reviews and approvals.
• Collaborate with the Creative Studio to translate concept designs into executable scenic builds.
• Evaluate fabrication and production quality standards, ensuring global consistency across regions.
• Mentor local producers and guide them in adapting creative and technical plans to regional contexts.
• Oversee visual and spatial quality, guaranteeing brand and design coherence across installations.
• Support Senior Producers by providing creative input into timelines, budgets, and vendor selection processes.

About You:

• 5+ years’ experience in scenic, technical, or immersive experience production.
• Strong drafting and visualization skills in CAD, SketchUp, or equivalent software.
• Proven ability to lead multi-vendor scenic builds with a sharp eye for design detail.
• Expertise in creative budgeting and technical feasibility analysis.
• Experience in issuing and evaluating RFPs and fabrication contracts.
• Strong interpersonal and cross-cultural communication skills.
• Ability to balance creativity with pragmatic production needs.
• Fluent in English; additional languages are a plus.
• Willingness to travel internationally and manage multiple projects simultaneously.

You Are:

A decisive, hands-on creative thinker with the ability to transform abstract ideas into tangible experiences. You combine aesthetic sensibility with production acumen and are comfortable leading through complexity.

Benefits & Perks:

• Attractive compensation package consisting of a base salary and the potential to earn a significant performance bonus
• Competitive employee benefits package, including health and dental private insurance
• Responsibility from day one, with opportunities for professional and personal growth
• Opportunity to have a real impact in a high-growth global category leader
• Possible travel across our markets
• Great work environment with a young, international team of talented people
• 40% discount on all Fever events and experiences
• Wellhub membership
• Health and dental insurance
• Competitive pension plan

Our Hiring Process: 

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit, and answer any questions you may have.
• A 60 min online test with three topics: logic, analytics, and written understanding.
• A 30 min meeting with a hiring manager.
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance).

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu | TechCrunchFever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply! If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice

#LI-FullTime #LI-Hybrid

About the Experience

Dopamine Land is a multisensory experience combining media, technology and play in one place. Whether you fancy a day out with the kids or one of our late evening adult-friendly sessions, this interactive museum wants everyone to embrace their inner child and explore all the colorful installations. So, don’t miss out! Take a break from your everyday life and get those dopamine levels up!

About the Role:

As Creative Producer, you will lead the creative and scenic production development for Dopamine Land’s global rollouts. You’ll ensure each installation achieves its creative potential while balancing operational realities. This role is ideal for someone with a strong creative and technical foundation who thrives in fast-paced, international production environments.

• Lead Request for Proposals (RFPs) for scenic and technical concepts globally, managing design, fabrication, and production partners.
• Conduct venue analysis and adaptation studies, evaluating creative fit, technical feasibility, and budget alignment.
• Develop and maintain scenic and technical budgets, ensuring creative goals are achieved within constraints.
• Draft and interpret technical documentation using CAD, SketchUp, or comparable software.
• Supervise fabrication and production partners, maintaining creative integrity through detailed reviews and approvals.
• Collaborate with the Creative Studio to translate concept designs into executable scenic builds.
• Evaluate fabrication and production quality standards, ensuring global consistency across regions.
• Mentor local producers and guide them in adapting creative and technical plans to regional contexts.
• Oversee visual and spatial quality, guaranteeing brand and design coherence across installations.
• Support Senior Producers by providing creative input into timelines, budgets, and vendor selection processes.

About You:

• 5+ years’ experience in scenic, technical, or immersive experience production.
• Strong drafting and visualization skills in CAD, SketchUp, or equivalent software.
• Proven ability to lead multi-vendor scenic builds with a sharp eye for design detail.
• Expertise in creative budgeting and technical feasibility analysis.
• Experience in issuing and evaluating RFPs and fabrication contracts.
• Strong interpersonal and cross-cultural communication skills.
• Ability to balance creativity with pragmatic production needs.
• Fluent in English; additional languages are a plus.
• Willingness to travel internationally and manage multiple projects simultaneously.

You Are:

A decisive, hands-on creative thinker with the ability to transform abstract ideas into tangible experiences. You combine aesthetic sensibility with production acumen and are comfortable leading through complexity.

Benefits & Perks:

• Attractive compensation package consisting of a base salary and the potential to earn a significant performance bonus
• Competitive employee benefits package, including health and dental private insurance
• Responsibility from day one, with opportunities for professional and personal growth
• Opportunity to have a real impact in a high-growth global category leader
• Possible travel across our markets
• Great work environment with a young, international team of talented people
• 40% discount on all Fever events and experiences
• Health and dental insurance
• Wellhub membership
• Flexible remuneration plan

Our Hiring Process: 

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit, and answer any questions you may have.
• A 60 min online test with three topics: logic, analytics, and written understanding.
• A 30 min meeting with a hiring manager.
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance).

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu | TechCrunchFever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply! If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice

#LI-FullTime #LI-Hybrid

About the Experience

Dopamine Land is a multisensory experience combining media, technology and play in one place. Whether you fancy a day out with the kids or one of our late evening adult-friendly sessions, this interactive museum wants everyone to embrace their inner child and explore all the colorful installations. So, don’t miss out! Take a break from your everyday life and get those dopamine levels up!

About the Role:

As Creative Producer, you will lead the creative and scenic production development for Dopamine Land’s global rollouts. You’ll ensure each installation achieves its creative potential while balancing operational realities. This role is ideal for someone with a strong creative and technical foundation who thrives in fast-paced, international production environments.

• Lead Request for Proposals (RFPs) for scenic and technical concepts globally, managing design, fabrication, and production partners.
• Conduct venue analysis and adaptation studies, evaluating creative fit, technical feasibility, and budget alignment.
• Develop and maintain scenic and technical budgets, ensuring creative goals are achieved within constraints.
• Draft and interpret technical documentation using CAD, SketchUp, or comparable software.
• Supervise fabrication and production partners, maintaining creative integrity through detailed reviews and approvals.
• Collaborate with the Creative Studio to translate concept designs into executable scenic builds.
• Evaluate fabrication and production quality standards, ensuring global consistency across regions.
• Mentor local producers and guide them in adapting creative and technical plans to regional contexts.
• Oversee visual and spatial quality, guaranteeing brand and design coherence across installations.
• Support Senior Producers by providing creative input into timelines, budgets, and vendor selection processes.

About You:

• 5+ years’ experience in scenic, technical, or immersive experience production.
• Strong drafting and visualization skills in CAD, SketchUp, or equivalent software.
• Proven ability to lead multi-vendor scenic builds with a sharp eye for design detail.
• Expertise in creative budgeting and technical feasibility analysis.
• Experience in issuing and evaluating RFPs and fabrication contracts.
• Strong interpersonal and cross-cultural communication skills.
• Ability to balance creativity with pragmatic production needs.
• Fluent in English; additional languages are a plus.
• Willingness to travel internationally and manage multiple projects simultaneously.

You Are:

A decisive, hands-on creative thinker with the ability to transform abstract ideas into tangible experiences. You combine aesthetic sensibility with production acumen and are comfortable leading through complexity.

Benefits & Perks: 

• Attractive compensation package consisting of a base salary and the potential to earn a significant performance bonus
• Competitive employee benefits package, including health and dental private insurance
• Responsibility from day one, with opportunities for professional and personal growth
• Opportunity to have a real impact in a high-growth global category leader
• Possible travel across our markets
• Great work environment with a young, international team of talented people
• 40% discount on all Fever events and experiences
• ClassPass membership

Our Hiring Process: 

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit, and answer any questions you may have.
• A 60 min online test with three topics: logic, analytics, and written understanding.
• A 30 min meeting with a hiring manager.
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance).

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu | TechCrunchFever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice

#LI-FullTime #LI-Hybrid

About the Experience

Dopamine Land is a multisensory experience combining media, technology and play in one place. Whether you fancy a day out with the kids or one of our late evening adult-friendly sessions, this interactive museum wants everyone to embrace their inner child and explore all the colorful installations. So, don’t miss out! Take a break from your everyday life and get those dopamine levels up!

About the Role: 

As Creative Producer, you will lead the creative and scenic production development for Dopamine Land’s global rollouts. You’ll ensure each installation achieves its creative potential while balancing operational realities. This role is ideal for someone with a strong creative and technical foundation who thrives in fast-paced, international production environments.

• Lead Request for Proposals (RFPs) for scenic and technical concepts globally, managing design, fabrication, and production partners.
• Conduct venue analysis and adaptation studies, evaluating creative fit, technical feasibility, and budget alignment.
• Develop and maintain scenic and technical budgets, ensuring creative goals are achieved within constraints.
• Draft and interpret technical documentation using CAD, SketchUp, or comparable software.
• Supervise fabrication and production partners, maintaining creative integrity through detailed reviews and approvals.
• Collaborate with the Creative Studio to translate concept designs into executable scenic builds.
• Evaluate fabrication and production quality standards, ensuring global consistency across regions.
• Mentor local producers and guide them in adapting creative and technical plans to regional contexts.
• Oversee visual and spatial quality, guaranteeing brand and design coherence across installations.
• Support Senior Producers by providing creative input into timelines, budgets, and vendor selection processes.

About You:

• 5+ years’ experience in scenic, technical, or immersive experience production.
• Strong drafting and visualization skills in CAD, SketchUp, or equivalent software.
• Proven ability to lead multi-vendor scenic builds with a sharp eye for design detail.
• Expertise in creative budgeting and technical feasibility analysis.
• Experience in issuing and evaluating RFPs and fabrication contracts.
• Strong interpersonal and cross-cultural communication skills.
• Ability to balance creativity with pragmatic production needs.
• Fluent in English; additional languages are a plus.
• Willingness to travel internationally and manage multiple projects simultaneously.

You Are:

A decisive, hands-on creative thinker with the ability to transform abstract ideas into tangible experiences. You combine aesthetic sensibility with production acumen and are comfortable leading through complexity.

Benefits & Perks: 

• Attractive compensation package consisting of a base salary and the potential to earn a significant performance bonus
• Competitive employee benefits package, including health and dental private insurance
• Responsibility from day one, with opportunities for professional and personal growth
• Opportunity to have a real impact in a high-growth global category leader
• Possible travel across our markets
• Great work environment with a young, international team of talented people
• 40% discount on all Fever events and experiences
• ClassPass membership

Our Hiring Process: 

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit, and answer any questions you may have.
• A 60 min online test with three topics: logic, analytics, and written understanding.
• A 30 min meeting with a hiring manager.
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance).

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu | TechCrunchFever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice

#LI-FullTime #LI-Hybrid

About the Experience

Dopamine Land is a multisensory experience combining media, technology and play in one place. Whether you fancy a day out with the kids or one of our late evening adult-friendly sessions, this interactive museum wants everyone to embrace their inner child and explore all the colorful installations. So, don’t miss out! Take a break from your everyday life and get those dopamine levels up!

About the Role:

As Creative Producer, you will lead the creative and scenic production development for Dopamine Land’s global rollouts. You’ll ensure each installation achieves its creative potential while balancing operational realities. This role is ideal for someone with a strong creative and technical foundation who thrives in fast-paced, international production environments.

• Lead Request for Proposals (RFPs) for scenic and technical concepts globally, managing design, fabrication, and production partners.
• Conduct venue analysis and adaptation studies, evaluating creative fit, technical feasibility, and budget alignment.
• Develop and maintain scenic and technical budgets, ensuring creative goals are achieved within constraints.
• Draft and interpret technical documentation using CAD, SketchUp, or comparable software.
• Supervise fabrication and production partners, maintaining creative integrity through detailed reviews and approvals.
• Collaborate with the Creative Studio to translate concept designs into executable scenic builds.
• Evaluate fabrication and production quality standards, ensuring global consistency across regions.
• Mentor local producers and guide them in adapting creative and technical plans to regional contexts.
• Oversee visual and spatial quality, guaranteeing brand and design coherence across installations.
• Support Senior Producers by providing creative input into timelines, budgets, and vendor selection processes.

About You:

• 5+ years’ experience in scenic, technical, or immersive experience production.
• Strong drafting and visualization skills in CAD, SketchUp, or equivalent software.
• Proven ability to lead multi-vendor scenic builds with a sharp eye for design detail.
• Expertise in creative budgeting and technical feasibility analysis.
• Experience in issuing and evaluating RFPs and fabrication contracts.
• Strong interpersonal and cross-cultural communication skills.
• Ability to balance creativity with pragmatic production needs.
• Fluent in English; additional languages are a plus.
• Willingness to travel internationally and manage multiple projects simultaneously.

You Are:

A decisive, hands-on creative thinker with the ability to transform abstract ideas into tangible experiences. You combine aesthetic sensibility with production acumen and are comfortable leading through complexity.

Benefits & Perks:

• Attractive compensation package consisting of a base salary and the potential to earn a significant performance bonus
• Competitive employee benefits package, including health and dental private insurance
• Responsibility from day one, with opportunities for professional and personal growth
• Opportunity to have a real impact in a high-growth global category leader
• Possible travel across our markets
• Great work environment with a young, international team of talented people
• 40% discount on all Fever events and experiences
• ClassPass membership

Our Hiring Process: 

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit, and answer any questions you may have.
• A 60 min online test with three topics: logic, analytics, and written understanding.
• A 30 min meeting with a hiring manager.
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance).

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu | TechCrunchFever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply! If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice

#LI-FullTime #LI-Hybrid

Available Locations: Remote from Canada in either British Columbia, Ontario or Quebec

About the Department

The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.  Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. 

What you'll do

You'll drive new business by identifying and qualifying target Commercial accounts for Cloudflare’s Enterprise service plan. This is a great opportunity for a Sales Professional to help build the business at Cloudflare Canada. You will have both a sales and technical background that enables them to drive customer engagement from technical professionals through to senior executive levels, and across Security, Network, Development and Infrastructure teams.  

Responsibilities

• Develop and execute against a comprehensive account/territory plan
• Increase sales in a defined territory and/or account list to achieve revenue targets
• Create and articulate compelling value propositions for Cloudflare services
• Manage contract negotiations
• Maintain a robust sales pipeline
• Develop long-term strategic relationships with key accounts
• Ensure customer satisfaction
• Develop and maintain partner relationships as it relates to customer base

Requirements

• Bachelor's degree or equivalent experience
• Minimum 3 years of direct technical sales experience
• Experience selling solutions related to Cyber Security, Networking, Cloud Solutions, SaaS, IaaS, PaaS is a plus  
• Mid to advanced understanding of computer networking and “how the internet works”
• Aptitude for learning complex technical concepts/terms (technical background in engineering, computer science, or IT strongly desired)
• Strong interpersonal communication (verbal and written) and organizational skills
• Self-motivated; entrepreneurial spirit
• Comfortable working in a fast paced, dynamic environment

Available Locations: This is a Remote Role for candidates based in Montreal, Quebec

About the Department

The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.  Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. 

What you'll do

You'll drive new business by identifying and qualifying target commercial accounts for Cloudflare’s Enterprise service plan. This is a great opportunity for a Sales Professional to help build the business in Eastern Canada. You will have both a sales and technical background that enables them to drive customer engagement from technical professionals through to senior executive levels, and across Security, Network, Development and Infrastructure teams.  

Responsibilities

• Develop and execute against a comprehensive account/territory plan
• Increase sales in a defined territory and/or account list to achieve revenue targets
• Create and articulate compelling value propositions for Cloudflare services
• Manage contract negotiations
• Maintain a robust sales pipeline
• Develop long-term strategic relationships with key accounts
• Ensure customer satisfaction
• Develop and maintain partner relationships as it relates to customer base

Requirements

• Bachelor's degree or equivalent experience
• Bilingual
• Minimum 3 years of direct technical sales experience
• Experience selling solutions related to Cyber Security, Networking, Cloud Solutions, SaaS, IaaS, PaaS is a plus  
• Mid to advanced understanding of computer networking and “how the internet works”
• Aptitude for learning complex technical concepts/terms (technical background in engineering, computer science, or IT strongly desired)
• Strong interpersonal communication (verbal and written) and organizational skills
• Self-motivated; entrepreneurial spirit
• Comfortable working in a fast paced, dynamic environment

About The Role 

We’re looking for an IT Manager who can independently own all aspects of user support, device management, and onboarding/offboarding, while partnering closely on our evolving security and compliance posture. 

You’ll support a team of 50+ staff across engineering, business, and production environments. This is a hands-on role with real autonomy - and a clear path to deepen your expertise in IT security and infrastructure strategy. We’ll actively support your professional development with dedicated budget and time to pursue certifications, training, or coursework in security and systems architecture. You’ll work directly with company leadership and be brought into the strategic planning and budgeting process for IT, giving you early insight into how decisions are made and the opportunity to help shape our roadmap as we scale. If you're passionate about support, obsessed with clean systems, and excited to grow into a security-focused IT leader, we want to talk. 

What You Will Do 

• Be the go-to person for internal IT support, ensuring timely resolution of tickets, smart escalation, and a great employee experience 
• Manage and improve our device management workflows using Microsoft Intune, including patching, configuration, and compliance 
• Own the onboarding and offboarding process across all departments, streamlining access to Windows and Linux systems and cloud services 
• Maintain and draft IT documentation and create training materials to improve efficiency and self-service 
• Proactively identify and execute improvements in device security, support workflows, and employee experience 
• Support internal audits and prepare for future compliance frameworks (e.g. SOC 2, ISO 27001). 

What We Are Looking For 

• Degree or diploma in Information Technology, Computer Science, or a related field or equivalent hands-on experience 
• 8+ years of experience in IT support, service desk, or endpoint management roles 
• Strong experience supporting Windows environments, with familiarity around Linux device management and basic administration 
• Proficient with Microsoft Intune, Entra/Azure AD, and related tools 
• Bilingual (spoken) French & English 
• Clear communicator who can work effectively with developers, back office, and production staff alike 
• Detail-oriented and process-minded - you value documentation, automation, and continuous improvement 
• Security-aware mindset: you follow best practices and understand the risks around devices, identity, and data access 
• Excited by the idea of becoming a security expert over time, and eager to grow with mentorship, projects, and certification support. 

Location and Work Model 

Location: Montreal
Work model: On-site 
Employment type: Full-time, Permanent

Les Films Sony Imageworks Québec Inc. sont situés sur le territoire traditionnel non cédé des Premières Nations Kanien’keha:ka (Mohawk). Nous nous engageons à respecter les terres ancestrales et à travailler avec les communautés en vue de la réconciliation.

Les Films Sony Imageworks Québec Inc.700, rue Saint-Hubert, bureau 400, Montréal (QC) H2Y 0C1

À temps plein, pour un projet

Excellentes compétences de communication en français et en anglais. Le ou la titulaire du poste doit interagir avec des fournisseurs de services TI, des éditeurs de logiciels et des partenaires technologiques dont les équipes de soutien proviennent d’une province anglophone et de pays anglophones. Ces échanges incluent des appels, des courriels, des suivis de tickets et des réunions de coordination. Les bulletins de sécurité, les mises à jour logicielles, les alertes de vulnérabilité et les publications techniques sont souvent diffusés uniquement en anglais. L’accès à ces ressources est essentiel pour assurer la stabilité, la sécurité et la conformité des opérations.

Avantages sociaux selon la politique de l’entreprise : soins de santé, remboursement des frais de scolarité, REER, congés maladie et vacances, augmentations salariales applicables. 

Description du poste
À titre d’Analyste associé du service d’assistance de niveau 1, vous serez la première ligne de soutien de l’organisation. Vous recevrez les signalements d’incidents et les demandes de service des clients internes, vous les consignerez dans le système ITSM, les résoudrez lorsque possible et les transmettrez aux niveaux 2 ou 3 si vous ne pouvez pas les régler. Vous pourrez également être affecté à certains projets ou autres initiatives lorsque le temps le permettra.

Responsabilités

Soutien au service à la clientèle
● Répondre aux demandes de service courantes en fournissant l’information nécessaire pour en assurer le traitement.
● Répartir rapidement les appels non résolus vers les personnes appropriées.
● Tenir les dossiers à jour, informer les utilisateurs de l’avancement et aviser les personnes concernées des actions entreprises.

Gestion des incidents
● Assurer la première ligne d’investigation et recueillir l’information nécessaire pour faciliter la résolution des incidents.
● Aviser les personnes concernées des actions entreprises.
● Enregistrer, catégoriser et prioriser avec précision tous les incidents entrants provenant de divers canaux, en veillant à ce que toutes les informations nécessaires soient consignées pour un traitement efficace
● Agir comme point de communication clé lors des interruptions de service TI, en s’assurant que les parties prenantes sont informées conformément aux procédures établies
● Être responsable de l’atteinte des indicateurs de performance clés (KPI), tels que la résolution au premier contact (FCR), le temps de résolution (TTR) et le taux de satisfaction des utilisateurs (CSAT)

Installation et retrait de systèmes
● Suivre les procédures établies pour effectuer des installations simples, remplacer des éléments consommables et vérifier le bon fonctionnement des installations.
● Documenter et rendre compte du travail effectué.

Soutien réseau
● Participer à l’investigation et à la résolution de problèmes réseau.

Soutien applicatif
● Participer à l’investigation et à la résolution de problèmes liés aux applications.

Opérations de sécurité
● Exécuter des tâches simples d’administration de sécurité.
● Tenir à jour les dossiers et la documentation pertinente.

Gestion des connaissances
● Maintenir à jour les systèmes et contenus de gestion des connaissances afin de répondre aux besoins de l’entreprise.

Gestion des actifs
● Utiliser les procédures convenues pour maintenir un registre exact des actifs.
● Effectuer les activités liées à l’administration des actifs.

Qualifications
● Baccalauréat, de préférence en informatique, en génie ou dans une discipline technique connexe.
● Certification ITIL Foundation.
● 2 années ou plus d’expérience sur un helpdesk ou dans un rôle de service à la clientèle, idéalement dans l’industrie des médias.
● Expérience des techniques de gestion du service à la clientèle.
● Expérience de soutien technique dans un environnement Linux ou Windows.
● Expérience avec FreshService ou un système de gestion de services similaire.
● Esprit d’équipe marqué, excellentes habiletés de communication et interpersonnelles.
● Excellente maîtrise de l’anglais technique écrit et parlé.
● Capacité à travailler avec des équipes distribuées.

Nous valorisons les perspectives uniques et souhaitons que des talents diversifiés et distincts travaillent avec nous.  Nous encourageons les candidats de toutes identités à postuler. 

*Sony Pictures Entertainment souscrit au principe de l’égalité d’accès à l’emploi. Nous évaluons les candidats qualifiés sans égard à la race, à la couleur, à la religion, au sexe, à l’origine nationale, au handicap, à l’âge, à l’orientation sexuelle, à l’identité de genre ou à d’autres caractéristiques protégées.

Les Films Sony Imageworks Québec Inc. is located on unceded and traditional territories of the Kanien'keha:ka (Mohawk) people.  

Les Films Sony Imageworks Québec Inc.

700 Rue Saint-Hubert, Suite 400, Montreal QC HY2 0C1

Project based, Full Time

Excellent communication skills in French and English. The selected candidate will interact with IT service providers, software vendors, and technology partners whose support teams are based in English-speaking provinces and countries. These interactions include calls, emails, ticket follow-ups, and coordination meetings. Security bulletins, software updates, vulnerability alerts, and technical publications are often issued only in English. Access to these resources is essential to ensure the stability, security, and compliance of operations.

Benefits per company policy: include healthcare, tuition reimbursement, RRSP's, Sick and Vacation leave, standard increases as applicable

Sony Imageworks Vancouver is seeking a Service Desk Analyst!

Job Summary

As a Level 1 Service Desk Analyst, you will be the first line of support for the organization, receiving incident reports and service requests from internal clients, recording them in the ITSM system, resolving where possible and escalating them to Level 2 or 3 if you are unable to resolve them. You will also be assigned to certain projects or other initiatives as time permits. The successful candidate will be an ambassador for fostering positive change.

Education, Qualifications and Experience

Formal Education

• Bachelor’s degree, with a preference for Computer Science, Engineering or other technical degree or relevant experience

Professional Certifications

• ITIL Foundation Certificate

Experience

• 2+ years’ experience working on a helpdesk or other customer service role, preferably in a Media related industry
• Experience in customer service management techniques
• Experience working in a Linux or Windows environment providing technical support
• Experience working with FreshService or a similar service management system
• A true team player with great communication and interpersonal skills

Skills and Responsibilities

Customer Service Support

• Responds to common requests for service by providing information to enable fulfillment.
• Promptly allocates unresolved calls as appropriate
• Maintains records, informs users about the process and advises relevant persons of actions taken

Incident Management

• Provides first line investigation and gathers information to enable incident resolution and allocate incidents
• Accurately logs, categorizes, and prioritizes all incoming incidents from various channels, ensuring all necessary information is captured for an efficient resolution process.
• Advises relevant persons of actions taken
• Acts as a key communication point during IT service interruptions, ensuring stakeholders are informed according to established procedures.
• Accountable for achieving key performance indicators (KPIs) such as First Contact Resolution (FCR), Time to Resolution (TTR), and customer satisfaction (CSAT) scores.

Systems Installation and Removal

• Follows agreed procedures to perform simple installations, replace consumable items and check the correct working of installations
• Documents and reports on work done

Network Support

• Assists in the investigation and resolution of network problems

Application Support

• Assists in the investigation and resolution of issues relating to applications

Security Operations

• Performs simple security administration tasks. Maintains relevant records and documentation

Knowledge Management

• Maintains knowledge management systems and content to meet business needs

Asset Management

• Uses agreed procedures to maintain an accurate register of assets
• Performs activities related to the administration of assets

Other

• You will establish a clear understanding of the company's vision, goals and strategy and actively contribute to the achievement of the goals and execution of the strategy
• Results-oriented with a history of consistently meeting deadlines
• Excellent written and spoken technical English
• Ability to communicate in French an asset
• Ability to work with distributed teams

We value unique perspectives, and want diverse, unique talent to work with us. We encourage candidates from all identities to apply.

Sony Pictures Entertainment is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, or other protected characteristics.

We are seeking a Senior DevOps & Site Reliability Engineer to own the reliability, scalability, performance, and operational excellence of Medeloop’s platform. This role blends deep DevOps engineering—CI/CD pipelines, infrastructure as code, and cloud architecture—with SRE discipline: SLOs, incident management, capacity planning, observability and a relentless focus on system uptime. You will be the bridge between development and operations, ensuring our clinical research products are always available, performant, and secure for the healthcare organizations that depend on them.

What You'll Own

Cloud Infrastructure & Architecture

• Design, implement, and manage scalable, secure, and highly available cloud infrastructure on AWS - infrastructure as code (IaC) using AWS CDK, CloudFormation, or Terraform, ensuring all environments are version-controlled and reproducible.
• Architect multi-region and disaster recovery strategies that meet healthcare uptime requirements.
• Manage containerized workloads using Docker and Kubernetes, optimizing for cost, performance, and resilience.

Site Reliability Engineering

• Define, implement, and monitor Service Level Objectives (SLOs) and Service Level Indicators (SLIs) across all production services.
• Build and maintain observability stacks (DataDog, AWS CloudWatch, Sentry) covering metrics, logs, traces, and alerting.
• Lead incident response: triage, mitigate, and drive blameless post-incident reviews with actionable follow-ups.
• Conduct capacity planning and performance engineering to ensure the platform scales ahead of demand.
• Champion error budgets and use them to balance feature velocity with system stability.
• Identify, assess, and mitigate operational risks by collaborating with engineering and product teams to evaluate impact and likelihood before they become incidents.
• Participate in and help structure an on-call rotation, ensuring clear escalation paths and fair distribution of after-hours coverage.

CI/CD & Automation

• Build self-service tooling and runbooks that reduce toil and empower development teams to ship independently.
• Design and maintain CI/CD pipelines (GitHub Actions) that enable fast, safe, and repeatable deployments.
• Automate security scanning (SAST, DAST) within pipelines and collaborate with engineering to remediate findings.
• Implement progressive delivery strategies such as canary deployments, blue-green releases, and feature flags.
• Proficiency in scripting languages (Python, Bash) for automation, troubleshooting, and building reliability tooling.
• Track and drive down operational toil, targeting less than 50% of team time spent on repetitive manual work.
• Evaluate and manage change risk for production deployments, maintaining change review processes that balance speed with stability.

Security & Compliance

• Ensure infrastructure meets healthcare compliance standards (HIPAA, SOC 2) through policy-as-code, encryption, and access controls.
• Manage networking security (VPCs, subnets, security groups, WAFs) and identity/authentication systems (AWS Cognito, Auth0, OAuth2, SSO).
• Conduct regular security reviews, vulnerability assessments, and patching across the infrastructure estate.

Collaboration & Culture

• Partner closely with product and engineering teams to embed reliability thinking into the software development lifecycle.
• Develop and maintain comprehensive documentation for infrastructure, runbooks, and operational playbooks.
• Mentor junior engineers on DevOps and SRE best practices, fostering a culture of ownership and continuous improvement.
• Stay current with advancements in cloud technologies, DevOps tooling, and SRE methodologies.
• Own and evolve internal developer platform tooling — including deployment workflows (GitOps/Flux), bug tracking integrations, and developer self-service portals.

What We're Looking For

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• 7+ years of combined experience in DevOps and/or Site Reliability Engineering roles, with at least 2 years in a senior capacity.
• Deep proficiency with AWS services
• Deep experience with observability and monitoring platforms such as DataDog, AWS CloudWatch, and Sentry.
• Strong experience building and maintaining CI/CD pipelines with GitHub Actions or equivalent tools.
• Expertise in infrastructure as code using AWS CDK, CloudFormation, or Terraform.
• Hands-on experience with containerization (Docker) and orchestration (Kubernetes).
• Proven track record of defining and operating against SLOs/SLIs and managing incident response processes.
• Solid understanding of networking (VPCs, subnets, load balancing, DNS), security, and compliance best practices.
• Experience with authentication and authorization systems including AWS Cognito, Auth0, OAuth2, and SSO.
• Proactive, self-directed mindset with a bias toward action and taking initiative.
• Excellent problem-solving skills and the ability to work independently as well as collaboratively across teams.
• Strong communication skills—able to explain complex infrastructure decisions clearly to technical and non-technical stakeholders.
• Passion for unsolved challenges in healthcare AI, with the ability to thrive in a fast-paced, multidisciplinary environment and wear multiple hats.

Bonus Points

• Multi-cloud experience (AWS, Azure, GCP)
• Familiarity with healthcare data standards, compliance, and protocols such as HIPAA, HL7 FHIR, OMOP, and i2b2.
• Experience with chaos engineering practices and tools (e.g., AWS Fault Injection Simulator, Gremlin).
• Prior experience in a healthcare or life sciences company operating under strict regulatory requirements.
• Contributions to open-source infrastructure or SRE tooling.
• Relevant certifications such as AWS Solutions Architect, Certified Kubernetes Administrator (CKA), or Google SRE certification.

Why Medeloop

• Ownership from day one: small team, high-trust, no layers between your work and its impact
• Technically ambitious: you'll build AI-powered workflows, not just support them
• Real-world stakes: your work accelerates drug development, addresses health equity, and improves clinical research for institutions that matter
• Strong foundation: Series A, top-tier investors, and a data asset (200M+ patient records) that most companies spend years trying to build

You will:

• Create and cultivate deep business relationships with the biggest producers, creators, venues, and key stakeholders in the entertainment industry.
• Develop and deliver a growth strategy for the market, with an innovative and effective approach to scaling Fever's presence in the region
• Expertly manage commercial strategy with large partners, ensuring value creation for both parties, and a sustainable strategic partnership between Fever and event organisers
• Evidence of strong organizational skills to effectively balance and grow a large base of clients 
• Collaborate closely with cross-functional stakeholders to successfully deliver on partner growth across Canada and internationally
• Keep up to date with everything cool that’s happening in the entertainment; think of yourself as the expert for new and trending experiences

Qualifications:

• At 5-8 years of top-tier consulting or business development experience 
• Strong business development and partnership management skills
• Self-starter mentality with an ability to work in a demanding, dynamic start-up environment
• Demonstrated data-driven approach to business and task prioritization
• Excellent communication skills, both written and verbal, along with strong attention to detail
• Comfort in working with Microsoft Office, Google Docs, and a Sales CRM 
• Knowledge of the city’s entertainment, events, and lifestyle trends

Benefits:

• Attractive compensation package consisting of base salary of approx. 80-110k CAD and the potential to earn a significant bonus for top performance.
• Stock Options
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Remote friendly
• Responsibility from day one, and professional and personal growth
• Private healthcare
• Great work environment with a fun, international team of talented people to work with!

About AlayaCare 

At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients.   

With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career.

About the Role

We are seeking a Manager, Software Development to join our Platform division. Reporting to the Director of Engineering, you will lead teams of Developers who are dedicated to product development and the ongoing enhancement of features within our SaaS application. By applying a deep understanding of the AlayaCare business, they ensure context and impact are clear, while driving accountability through ambitious yet realistic delivery plans.

As a Manager, Software Development you will cultivate a strong team identity while coaching and mentoring each team member. In the Platform division, the teams own the shared backend services and shared product features such as authentication, background jobs, configuration, integrations, eventing, notifications, roles and access control, organization hierarchy, secure messaging, document management, tasks, and data onboarding tooling.

What You’ll Do

People & Coaching

• Develop, foster and mentor a team of developers to deliver impactful solutions and grow their careers while driving the success of our platform.
• Motivate and support team members to achieve the targets
• Maintain proficient knowledge of industry trends and technology innovation
• Build and maintain a strong professional network to proactively source and attract top talent; serve as a brand ambassador for AlayaCare and own the end-to-end interview process while collaborating with the recruitment team
• Establish and execute impactful onboarding process to improve the team members’ experience.

Performance and delivery

• Accountable for delivering commitments and driving successful business results. Set direction and an operational model for the team(s) by anticipating strategic challenges, establishing processes, and business opportunities.
• Establish a high-performance culture by setting inspirational, measurable, and practical performance targets.
• Lead performance management and impact assessments for direct reports. Be accountable for the team(s)’s health and productivity.
• Translate business objectives into software delivery activities.

Technical and Operations

• Continuously define, prioritize, and execute technical initiatives to improve the reliability of systems managed by the team.
• Participate in architectural/technical design activities, code reviews and incident reviews, using them as opportunities to foster technical and process excellence.
• Actively code on a daily basis, leveraging AI-powered tools such as Claude or Cursor to stay at the forefront of AI capabilities and effectively support both the team and the broader organization
• Collaborate effectively with other teams and disciplines to solve interconnected problems and to ensure customer satisfaction.
• Establish, rollout, monitor, and continuously improve the technical and operational standards and best practices for the team(s).

What You Bring to the Team

• Bachelor’s or advanced degree in computer science, software engineering or related fields.
• Minimum 2+ years of people management experience in a technical industry, including strong cross-functional leadership
• and organizational skills.
• Excellent written and oral communication skills, with an ability to express technical and business concepts in
• approachable terms.
• Strong knowledge of contemporary software development practices, and opinions on how to best deploy them ((CI/CD, trunk-based development, feature flags, observability, test automation, incident response)
• Strong knowledge of AI-assisted development practices combined with a proactive approach to keeping pace with advancements and guiding teams in adopting them thoughtfully and effectively
• Experience with SaaS platforms and multi-tenant architectures is an asset.
• Bilingual in French and English

Why Join AlayaCare?  

Work With Purpose  

At AlayaCare, you’ll help build technology that empowers care providers and improves outcomes for patients and families. Every line of code and every customer interaction contributes to making care more connected, accessible, and human.  

Grow in a High-Trust Culture  

We believe in transparency, feedback, and assuming positive intent. Here, you’ll feel safe to share your ideas and career goals, and be supported to achieve them through mentorship, career mobility, and a promote-from-within philosophy.  

Balance That Works for You  

We value flexibility and well-being. From “Wellness Fridays” to volunteer time off, to flexible vacation, we make sure you have the space to recharge, contribute to your community, and live your best life.  

Benefits That Matter  

• Equity in a well-funded, scaling company.  
• Comprehensive health benefits, telemedicine, and lifestyle spending accounts.  
• Parental leave top-up and family support programs.  

Inclusive by Design  

We celebrate diverse perspectives and foster belonging through our DEIB initiatives. Employee-led events, summits, and social activities, both in-person and virtual, create meaningful connections across our global teams.  

AI at Work

At AlayaCare, AI is a core part of how we work. Success in this role requires bringing a working knowledge of AI, having used AI tools in practice, and being able to demonstrate how AI has helped improve the quality, efficiency, or impact of your work. We look for people who can adapt to new tools and ways of working and use AI responsibly in line with our privacy and security standards. We’ll support you with the tools, training, and coaching needed to succeed in an AI‑enabled environment.

Location and Work Model

This role is based in Montreal. At AlayaCare, our hybrid model includes 2 set in-office collaboration days/week, and it is expected that team members are present in the office on those days to foster connection, innovation, and teamwork.  

Ready to Join Us?  

Apply today and be part of a company that makes a real difference in the future of home and community care. Not the right role for you? Share this posting with someone who might be a great fit.  

AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some initial screening steps may be automated to help identify qualified candidates. If your application is declined automatically, you may request a human review.  

We’re committed to creating a workplace where everyone belongs. If you require accommodation during the application process, please reach out to careers@alayacare.com.