Bâtir l'avenir avec nous chez Quadbridge !
Quadbridge est une entreprise technologique en pleine croissance qui vit une aventure passionnante, et nous souhaitons vous compter parmi nous. Nous croyons que la croissance survient lorsque les gens sont soutenus, stimulés et inspirés. Que vous soyez déjà membre de QB ou candidat(e) externe, voici votre chance d'apporter des idées nouvelles, de stimuler l'innovation et de faire progresser votre carrière au sein d'une équipe qui se nourrit de repousser les limites.
Consultez nos offres d'emploi ci-dessous !
Vous n'avez pas trouvé le poste qui vous convient ? Pas de problème ! Envoyez-nous votre candidature spontanée accompagnée d'une lettre de motivation à l'adresse careers@quadbridge.com. Nous sommes toujours ravis de rencontrer de nouveaux talents.
Build the Future with Us at Quadbridge!
Quadbridge is a growing tech company on an exciting journey and we want you on board. We believe growth happens when people are supported, challenged, and inspired. Whether you’re a current QB’er or an external candidate, this is your chance to bring fresh ideas, drive innovation, and grow your career with a team that thrives on pushing boundaries.
Check out our open roles below!
Didn’t spot your perfect role? No problem! Share a spontaneous application with your letter of intention at careers@quadbridge.com - we’re always excited to meet great talent.
Pick a job to read the details
Tap any role on the left — its description and apply link will open here.
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Quadbridge est un fournisseur nord-américain de solutions TI en pleine croissance, qui aide les entreprises à relever des défis complexes au quotidien grâce à des partenariats solides avec des fournisseurs technologiques de premier plan et à une collaboration étroite avec nos équipes et nos clients.
Avec des bureaux à Kitchener, Montréal et Vancouver, nous nous efforçons de créer un milieu de travail dynamique et stimulant où des collègues ambitieux et partageant les mêmes valeurs collaborent, innovent et s’épanouissent, alors que nous poursuivons l’expansion de notre présence à l’échelle nationale.
Nous sommes Quadbridge. Découvrez comment nous bâtissons ensemble les solutions de demain.
L’Architecte de déploiement Microsoft Modern Workplace & Azure est responsable de la conception, de la direction et de la mise en œuvre de transformations intégrées Microsoft 365 et Azure. Ce rôle veille à ce que l’identité, la sécurité, la collaboration et l’infrastructure soient modernisées de manière cohérente, alignées sur les objectifs d’affaires et déployées de façon sécurisée et évolutive.
L’architecte agit comme conseiller de confiance, traduisant les exigences d’affaires en architectures cloud‑first, tout en accompagnant les clients dans le déploiement, l’adoption, la gouvernance et la préparation opérationnelle.
Ce poste relève du chef d’équipe technique.
Profil de certification idéal :
Azure Solutions Architect Expert + Microsoft 365 Enterprise Administrator Expert, avec au moins une certification en sécurité/identité et une en infrastructure ou migration Azure.
Du lundi au vendredi, de 8 h 30 à 17 h
Poste permanent à temps plein, en télétravail, avec présence au bureau jusqu’à deux fois par mois
Montréal (QC) ou Kitchener (ON)
30 juin 2026
Ce poste est également affiché en anglais.
Quadbridge est un employeur offrant l’égalité des chances et s’engage à promouvoir la diversité et l’inclusion conformément à la Loi canadienne sur les droits de la personne et à la Loi sur l’équité en matière d’emploi. Si vous avez besoin de mesures d’adaptation en vertu de la Loi sur l’accessibilité pour les personnes handicapées de l’Ontario ou de toute autre loi canadienne applicable durant le processus d’entrevue, veuillez nous en informer et nous veillerons à répondre à vos besoins.
Ready to apply?
Apply to Quadbridge
Share this job
Who We Are:
Quadbridge is a fast-growing North American IT solutions provider, empowering businesses to navigate complex challenges daily, through strong partnerships with leading technology providers and close collaboration with our team and customers.
With locations in Kitchener, Montreal and Vancouver, we strive to create an energetic, fun workplace where ambitious, like-minded teammates collaborate, innovate, and thrive as we continue to grow our national footprint.
We are Quadbridge. See how we’re building tomorrow’s solutions, together.
The Microsoft Modern Workplace & Azure Deployment Architect is responsible for designing, leading, and delivering integrated Microsoft 365 and Azure transformations. This role ensures that identity, security, collaboration, and infrastructure are modernized together, aligned to business outcomes, and delivered securely at scale. The architect acts as a trusted advisor, translating business requirements into cloud‑first architectures while guiding customers through deployment, adoption, governance, and operational readiness.
This role reports to the Technical Team Leader.
1. Strategy, Discovery & Target‑State Architecture
2. Identity & Access (Cross‑Platform Foundation)
3. Microsoft 365 Deployment & Adoption
4. Azure Migration & Modernization
5. Security, Governance & Compliance
6. Deployment Leadership & Operational Readiness
7. Pre‑Sales & Advisory (VAR / MSP Context)
Azure Solutions Architect Expert + M365 Enterprise Administrator Expert, with at least one Security/Identity and one Azure infrastructure or migration certification.
What Success Looks Like (First 12 Months)
Why Quadbridge?
Salary range
$160,000 to $162,000 annually + delivery team bonus
Work Schedule:
Monday to Friday, 8:30 a.m. to 5 p.m.
Permanent, full-time, remote with expectation to go into office up to twice per month
Location:
Montreal (QC) or Kitchener (ON)
Application Deadline
June 30, 2026
Ce poste est également affiché en français.
Quadbridge is an equal opportunity employer, committed to diversity and inclusion in compliance with the Canadian Human Rights Act and Employment Equity Act. If you require accommodations under the Accessibility for Ontarians with Disabilities Act (AODA) and other applicable Canadian laws during the interview process, please inform us, and we will ensure your needs are met.
Ready to apply?
Apply to Quadbridge
Share this job
Quadbridge est un fournisseur nord-américain de solutions TI en pleine croissance, qui aide les entreprises à relever des défis complexes au quotidien grâce à des partenariats solides avec des fournisseurs technologiques de premier plan et à une collaboration étroite avec nos équipes et nos clients.
Avec des bureaux à Kitchener, Montréal et Vancouver, nous nous efforçons de créer un milieu de travail dynamique et stimulant où des collègues ambitieux et partageant les mêmes valeurs collaborent, innovent et s’épanouissent, alors que nous poursuivons l’expansion de notre présence à l’échelle nationale.
Nous sommes Quadbridge. Découvrez comment nous bâtissons ensemble les solutions de demain.
Nous sommes à la recherche d’un(e) architecte de solutions en plateformes de données de niveau intermédiaire pour se joindre à notre équipe de services‑conseils et de services professionnels.
Ce rôle combine architecture de solutions, soutien à l’avant‑vente et exécution de livraison, avec un accent sur la conception et la mise en œuvre de plateformes modernes de données et d’IA à l’aide de Microsoft Fabric et Azure Databricks.
La personne retenue travaillera en étroite collaboration avec les équipes d’avant‑vente et de livraison afin de mener des engagements axés sur l’évaluation, concevoir des architectures évolutives de plateformes de données et d’IA, accélérer les résultats clients et favoriser l’attachement des services professionnels et des services gérés en aval.
Responsabilités principales
Architecture et conception de solutions
Avant‑vente et évaluations
Livraison et leadership technique
Gouvernance, sécurité et optimisation
Partenariats et développement de la pratique
Qualifications requises
Expérience technique
Expérience en consultation / environnement VAR
Communication et collaboration
Certifications souhaitées
Microsoft (préférées)
Databricks
Nuage et architecture (atouts)
À quoi ressemble le succès (12 premiers mois)
Rémunération
160 000 $ à 185 000 $ par an, plus prime basée sur les KPI
Horaire de travail
Lundi au vendredi, de 8 h 30 à 17 h
Type d’emploi
Permanent, temps plein, hybride ou en télétravail
Lieu
Montréal (QC), Kitchener (ON) ou Vancouver (BC)
30 juin 2026
Ce poste est également affiché en anglais.
Quadbridge est un employeur offrant l’égalité des chances et s’engage à promouvoir la diversité et l’inclusion conformément à la Loi canadienne sur les droits de la personne et à la Loi sur l’équité en matière d’emploi. Si vous avez besoin de mesures d’adaptation en vertu de la Loi sur l’accessibilité pour les personnes handicapées de l’Ontario ou de toute autre loi canadienne applicable durant le processus d’entrevue, veuillez nous en informer et nous veillerons à répondre à vos besoins.
Ready to apply?
Apply to Quadbridge
Share this job
Who We Are:
Quadbridge is a fast-growing North American IT solutions provider, empowering businesses to navigate complex challenges daily, through strong partnerships with leading technology providers and close collaboration with our team and customers.
With locations in Kitchener, Montreal and Vancouver, we strive to create an energetic, fun workplace where ambitious, like-minded teammates collaborate, innovate, and thrive as we continue to grow our national footprint.
We are Quadbridge. See how we’re building tomorrow’s solutions, together.
We are seeking a mid‑level Data Platform Solution Architect to join our consulting and professional services team.
This role blends solution architecture, pre‑sales support, and delivery execution, focused on designing and implementing modern data and AI platforms using Microsoft Fabric and Azure Databricks.
The successful candidate will work closely with pre-sales & delivery teams to drive assessment‑led engagements, build scalable data platform & AI design and architectures, and accelerate customer outcomes while enabling downstream services and managed services attach.
Solution Architecture & Design
Pre‑Sales & Assessments
Delivery & Technical Leadership
Governance, Security & Optimization
Partner & Practice Enablement
Technical Experience
Consulting & VAR Experience
Communication & Collaboration
Preferred Certifications
Microsoft (preferred)
Databricks
Cloud & Architecture (Nice to Have)
What Success Looks Like (First 12 Months)
Why Quadbridge?
Salary range
$160,000 to $185,000 annually, plus bonus based on KPIs
Work Schedule:
Monday to Friday, 8:30 a.m. to 5 p.m.
Permanent, full-time, hybrid or remote
Location:
Montreal (QC) , Kitchener (ON) or Vancouver (BC)
Application Deadline
June 30, 2026
Ce poste est également affiché en français.
Quadbridge is an equal opportunity employer, committed to diversity and inclusion in compliance with the Canadian Human Rights Act and Employment Equity Act. If you require accommodations under the Accessibility for Ontarians with Disabilities Act (AODA) and other applicable Canadian laws during the interview process, please inform us, and we will ensure your needs are met.
Ready to apply?
Apply to Quadbridge
Share this job
Quadbridge est un fournisseur nord-américain de solutions TI en pleine croissance, qui aide les entreprises à relever des défis complexes au quotidien grâce à des partenariats solides avec des fournisseurs technologiques de premier plan et à une collaboration étroite avec nos équipes et nos clients.
Avec des bureaux à Kitchener, Montréal et Vancouver, nous nous efforçons de créer un milieu de travail dynamique et stimulant où des collègues ambitieux et partageant les mêmes valeurs collaborent, innovent et s’épanouissent, alors que nous poursuivons l’expansion de notre présence à l’échelle nationale.
Nous sommes Quadbridge. Découvrez comment nous bâtissons ensemble les solutions de demain.
Le/la spécialiste en licences Microsoft (niveau intermédiaire) est responsable d’assurer l’exactitude commerciale, l’optimisation des licences et la croissance durable des revenus au sein du portefeuille Microsoft CSP.
Ce rôle va au‑delà du soutien transactionnel en matière de licences et vise à tirer parti des programmes de financement Microsoft, des ateliers et des évaluations de licences CoreView afin d’accélérer le pipeline, moderniser les environnements clients et réduire les risques commerciaux et de conformité.
Identification et activation du financement (responsabilités côté Microsoft)
Collaboration avec Microsoft et les distributeurs
Gouvernance et conformité des programmes
Rémunération
Maximum 120 000 $ par année
Horaire de travail
Lundi au vendredi, de 8 h 30 à 17 h
Type d’emploi
Permanent, temps plein, hybride
Lieu
Montréal (QC), Kitchener (ON) ou Vancouver (BC)
1er juin 202
Ce poste est également affiché en anglais.
Quadbridge est un employeur offrant l’égalité des chances et s’engage à promouvoir la diversité et l’inclusion conformément à la Loi canadienne sur les droits de la personne et à la Loi sur l’équité en matière d’emploi. Si vous avez besoin de mesures d’adaptation en vertu de la Loi sur l’accessibilité pour les personnes handicapées de l’Ontario ou de toute autre loi canadienne applicable durant le processus d’entrevue, veuillez nous en informer et nous veillerons à répondre à vos besoins.
Ready to apply?
Apply to Quadbridge
Share this job
Who We Are:
Quadbridge is a fast-growing North American IT solutions provider, empowering businesses to navigate complex challenges daily, through strong partnerships with leading technology providers and close collaboration with our team and customers.
With locations in Kitchener, Montreal and Vancouver, we strive to create an energetic, fun workplace where ambitious, like-minded teammates collaborate, innovate, and thrive as we continue to grow our national footprint.
We are Quadbridge. See how we’re building tomorrow’s solutions, together.
The Microsoft Licensing Specialist (Mid‑Level) is responsible for ensuring commercial accuracy, licensing optimization, and scalable revenue growth across the Microsoft CSP portfolio. This role extends beyond transactional licensing support by actively leveraging Microsoft funding programs, workshops, and CoreView licensing assessments to accelerate pipeline, modernize customers, and reduce commercial and compliance risk.
1. Microsoft Licensing Advisory & CSP Management
2. Licensing Governance & Commercial Accuracy
3. CoreView Licensing & Tenant Assessments
4. Microsoft Funding Programs & Workshops
(Microsoft‑Facing Responsibility)
Funding Identification & Enablement
Microsoft & Distributor Collaboration
Program Governance & Compliance
5. Sales Enablement & Pipeline Acceleration
6. Renewal & Lifecycle Management
7. Knowledge Management & Continuous Improvement
Why Quadbridge?
Salary range:
Maximum $120,000 annually
Work Schedule:
Monday to Friday, 8:30 a.m. to 5 p.m.
Permanent, full-time, hybrid
Location:
Montreal (QC) , Kitchener (ON) or Vancouver (BC)
Application Deadline
June 1st, 2026
Ce poste est également affiché en français.
Quadbridge is an equal opportunity employer, committed to diversity and inclusion in compliance with the Canadian Human Rights Act and Employment Equity Act. If you require accommodations under the Accessibility for Ontarians with Disabilities Act (AODA) and other applicable Canadian laws during the interview process, please inform us, and we will ensure your needs are met.
Ready to apply?
Apply to Quadbridge
Share this job
Who We Are:
Quadbridge is a fast-growing North American IT solutions provider, empowering businesses to navigate complex challenges daily, through strong partnerships with leading technology providers and close collaboration with our team and customers.
With locations in Kitchener, Montreal and Vancouver, we strive to create an energetic, fun workplace where ambitious, like-minded teammates collaborate, innovate, and thrive as we continue to grow our national footprint.
We are Quadbridge. See how we’re building tomorrow’s solutions, together.
The Microsoft Licensing Specialist (Mid‑Level) is responsible for ensuring commercial accuracy, licensing optimization, and scalable revenue growth across the Microsoft CSP portfolio. This role extends beyond transactional licensing support by actively leveraging Microsoft funding programs, workshops, and CoreView licensing assessments to accelerate pipeline, modernize customers, and reduce commercial and compliance risk.
1. Microsoft Licensing Advisory & CSP Management
2. Licensing Governance & Commercial Accuracy
3. CoreView Licensing & Tenant Assessments
4. Microsoft Funding Programs & Workshops
(Microsoft‑Facing Responsibility)
Funding Identification & Enablement
Microsoft & Distributor Collaboration
Program Governance & Compliance
5. Sales Enablement & Pipeline Acceleration
6. Renewal & Lifecycle Management
7. Knowledge Management & Continuous Improvement
Why Quadbridge?
Salary range:
Maximum $120,000 annually
Work Schedule:
Monday to Friday, 8:30 a.m. to 5 p.m.
Permanent, full-time, hybrid
Location:
Montreal (QC) , Kitchener (ON) or Vancouver (BC)
Application Deadline
June 1st, 2026
Ce poste est également affiché en français.
Quadbridge is an equal opportunity employer, committed to diversity and inclusion in compliance with the Canadian Human Rights Act and Employment Equity Act. If you require accommodations under the Accessibility for Ontarians with Disabilities Act (AODA) and other applicable Canadian laws during the interview process, please inform us, and we will ensure your needs are met.
Ready to apply?
Apply to Quadbridge
Share this job
Who We Are:
Quadbridge is a fast-growing North American IT solutions provider, empowering businesses to navigate complex challenges daily, through strong partnerships with leading technology providers and close collaboration with our team and customers.
With locations in Kitchener, Montreal and Vancouver, we strive to create an energetic, fun workplace where ambitious, like-minded teammates collaborate, innovate, and thrive as we continue to grow our national footprint.
We are Quadbridge. See how we’re building tomorrow’s solutions, together.
The Microsoft Licensing Specialist (Mid‑Level) is responsible for ensuring commercial accuracy, licensing optimization, and scalable revenue growth across the Microsoft CSP portfolio. This role extends beyond transactional licensing support by actively leveraging Microsoft funding programs, workshops, and CoreView licensing assessments to accelerate pipeline, modernize customers, and reduce commercial and compliance risk.
1. Microsoft Licensing Advisory & CSP Management
2. Licensing Governance & Commercial Accuracy
3. CoreView Licensing & Tenant Assessments
4. Microsoft Funding Programs & Workshops
(Microsoft‑Facing Responsibility)
Funding Identification & Enablement
Microsoft & Distributor Collaboration
Program Governance & Compliance
5. Sales Enablement & Pipeline Acceleration
6. Renewal & Lifecycle Management
7. Knowledge Management & Continuous Improvement
Why Quadbridge?
Salary range:
Maximum $120,000 annually
Work Schedule:
Monday to Friday, 8:30 a.m. to 5 p.m.
Permanent, full-time, hybrid
Location:
Montreal (QC) , Kitchener (ON) or Vancouver (BC)
Application Deadline
June 1st, 2026
Ce poste est également affiché en français.
Quadbridge is an equal opportunity employer, committed to diversity and inclusion in compliance with the Canadian Human Rights Act and Employment Equity Act. If you require accommodations under the Accessibility for Ontarians with Disabilities Act (AODA) and other applicable Canadian laws during the interview process, please inform us, and we will ensure your needs are met.
Ready to apply?
Apply to Quadbridge
Share this job
Quadbridge est un fournisseur nord-américain de solutions TI en pleine croissance, qui aide les entreprises à relever des défis complexes au quotidien grâce à des partenariats solides avec des fournisseurs technologiques de premier plan et à une collaboration étroite avec nos équipes et nos clients.
Avec des bureaux à Kitchener, Montréal et Vancouver, nous nous efforçons de créer un milieu de travail dynamique et stimulant où des collègues ambitieux et partageant les mêmes valeurs collaborent, innovent et s’épanouissent, alors que nous poursuivons l’expansion de notre présence à l’échelle nationale.
Nous sommes Quadbridge. Découvrez comment nous bâtissons ensemble les solutions de demain.
Spécialiste des opérations – Services est responsable du soutien aux opérations quotidiennes et à la performance financière de l’organisation des services. Ce rôle collabore étroitement avec la direction des services, les équipes Finance, Ventes et Livraison afin d’assurer une facturation exacte, une utilisation efficace des ressources, des prévisions fiables et des processus opérationnels rigoureux.
Ce poste convient parfaitement à une personne minutieuse, dotée d’un esprit analytique, qui comprend comment la prestation de services, la performance financière et la rigueur opérationnelle s’intègrent dans une entreprise de services technologiques.
Le poste relève du vice-président, Services professionnels.
Spécialiste des opérations – Services joue un rôle essentiel pour assurer que l’organisation des services fonctionne avec discipline financière, clarté opérationnelle et performance prévisible. Cela permet aux équipes de livraison de se concentrer sur les résultats clients, tout en soutenant la prise de décisions éclairées et fondées sur les données par la direction.
Au cours de la première année, ce rôle contribuera à améliorer la prévisibilité des marges de services, à accroître le taux d’utilisation facturable, à renforcer l’exactitude des prévisions et à mettre en place des processus opérationnels évolutifs soutenant la croissance.
Vous réussirez dans ce rôle si vous :
Du lundi au vendredi, de 8 h 30 à 17 h
Mode hybride
Poste permanent à temps plein
À partir de 85 000 $ par année, plus bonification et avantages sociaux
1er juin 2026
Ce poste est également affiché en anglais.
Quadbridge est un employeur offrant l’égalité des chances et s’engage à promouvoir la diversité et l’inclusion conformément à la Loi canadienne sur les droits de la personne et à la Loi sur l’équité en matière d’emploi. Si vous avez besoin de mesures d’adaptation en vertu de la Loi sur l’accessibilité pour les personnes handicapées de l’Ontario ou de toute autre loi canadienne applicable durant le processus d’entrevue, veuillez nous en informer et nous veillerons à répondre à vos besoins.
Ready to apply?
Apply to Quadbridge
Share this job
Services Operations Specialist
Who We Are:
Quadbridge is a fast-growing North American IT solutions provider, empowering businesses to navigate complex challenges daily, through strong partnerships with leading technology providers and close collaboration with our team and customers.
With locations in Kitchener, Montreal and Vancouver, we strive to create an energetic, fun workplace where ambitious, like-minded teammates collaborate, innovate, and thrive as we continue to grow our national footprint.
We are Quadbridge. See how we’re building tomorrow’s solutions, together.
This Role:
The Services Operations Specialist is responsible for supporting the day-to-day operations and financial performance of the services organization. This role partners closely with Services Leadership, Finance, Sales, and Delivery teams to ensure accurate billing, effective resource utilization, reliable forecasting, and disciplined operational processes.
This position is ideal for a detail-oriented, analytically minded professional who understands how services delivery, financial performance, and operational rigor come together in a technology services business.
This role will be reporting to the VP, Professional Services
Responsibilities:
The Services Operations Manager is critical to ensuring the services organization operates with financial discipline, operational clarity, and predictable performance, enabling delivery teams to focus on customer outcomes while leadership makes informed, data-driven decisions.
Within the first year, this role will help drive improved services margin predictability, higher billable utilization, cleaner forecasting accuracy, and scalable operational processes that support growth.
You will be successful in the role if you:
· Have operated inside a professional services P&L
· Enjoy building order from ambiguity
· Are comfortable challenging leaders with data
· Care deeply about forecast accuracy and operational discipline
Services Financial Operations
· Own and manage services billing processes, ensuring accuracy, timeliness, and alignment with contracts and statements of work (SOWs).
· Partner with Finance on forecasting, revenue recognition, invoicing schedules, and backlog management.
· Monitor services margins, billable utilization, and cost drivers; identify risks and improvement opportunities.
· Oversee pricing, rate cards and discount governance for services.
· Define and enforce standards for project and agreement setup, time entry, billing milestones and reporting.
Resource Management & Utilization
· Lead resource planning and allocation across projects and engagements.
· Track and report on billable utilization, capacity, and demand vs. supply.
· Partner with Services Leadership to resolve resourcing conflicts and optimize team deployment.
· Maintain accurate skills, availability, and role data within the PSA system.
Forecasting & Reporting
· Develop and maintain services revenue, margin, and capacity forecasts.
· Produce regular operational dashboards and reports for leadership, including:
o Utilization and capacity
o Revenue vs. forecast
o Backlog and pipeline conversion
o Project financial health
· Analyze trends and variances, providing insights and recommendations to improve predictability and performance.
Contract & Engagement Administration
· Lead the operational administration of customer contracts, SOWs, change orders, and renewals.
· Ensure operational compliance with contract terms (billing milestones, T&M vs. fixed-fee, deliverables).
· Partner with Sales and Legal to review services terms during deal structuring.
· Maintain accurate documentation and audit trails within CRM, PSA, or ERP systems.
Process, Tools & Continuous Improvement
· Own and improve core services operations processes, including order-to-cash and project setup.
· Responsible for services data integrity and operational workflows across PSA, CRM, and ERP tools, ensuring data quality and process adoption.
· Identify opportunities to improve efficiency, scalability, and reporting accuracy.
· Support services leadership with operational readiness for growth, new offerings, or organizational change.
Qualifications:
5–8+ years of experience in services operations, business operations, or financial operations, ideally within a technology or professional services environment.
· Strong understanding of:
o Professional services billing models (T&M, fixed-fee, retainers)
o Utilization and capacity planning
o Services forecasting and financial reporting
· Experience working with PSA, ERP, and CRM platforms (e.g., NetSuite, ConnectWise, etc.).
· Advanced analytical and Excel / reporting skills.
· Strong attention to detail with the ability to operate at both tactical and strategic levels.
· Operational discipline and financial acumen
· Strong communication and stakeholder management
· Ability to translate data into actionable insights
· Process-oriented mindset with a bias toward continuous improvement
· Comfortable working in a fast-paced, cross-functional environment
Preferred:
· Experience supporting a growing or scaling services organization.
· Familiarity with revenue recognition principles for professional and managed services.
· Experience partnering with Finance, Sales, and Delivery leadership.
· Background in technology consulting, MSPs, VARs, or SaaS services organizations.
Education & Certifications:
· Bachelor’s degree in business, Finance, or related field required.
· Professional certifications (CPA, PMP, ITIL) are a plus.
Why Quadbridge?
Work Schedule:
Monday to Friday, 8:30am-5pm, Hybrid
Fulltime, Permanent
Salary/Wage Range: $85,000 per year, plus bonus and benefits
Application Deadline
June 1st, 2026
Quadbridge is an equal opportunity employer, committed to diversity and inclusion in compliance with the Canadian Human Rights Act and Employment Equity Act. If you require accommodations under the Accessibility for Ontarians with Disabilities Act (AODA) and other applicable Canadian laws during the interview process, please inform us, and we will ensure your needs are met.
Ready to apply?
Apply to Quadbridge
Share this job
Services Operations Specialist
Who We Are:
Quadbridge is a fast-growing North American IT solutions provider, empowering businesses to navigate complex challenges daily, through strong partnerships with leading technology providers and close collaboration with our team and customers.
With locations in Kitchener, Montreal and Vancouver, we strive to create an energetic, fun workplace where ambitious, like-minded teammates collaborate, innovate, and thrive as we continue to grow our national footprint.
We are Quadbridge. See how we’re building tomorrow’s solutions, together.
This Role:
The Services Operations Specialist is responsible for supporting the day-to-day operations and financial performance of the services organization. This role partners closely with Services Leadership, Finance, Sales, and Delivery teams to ensure accurate billing, effective resource utilization, reliable forecasting, and disciplined operational processes.
This position is ideal for a detail-oriented, analytically minded professional who understands how services delivery, financial performance, and operational rigor come together in a technology services business.
This role will be reporting to VP, Professional Services
Responsibilities:
The Services Operations Specialist is critical to ensuring the services organization operates with financial discipline, operational clarity, and predictable performance, enabling delivery teams to focus on customer outcomes while leadership makes informed, data-driven decisions.
Within the first year, this role will help drive improved services margin predictability, higher billable utilization, cleaner forecasting accuracy, and scalable operational processes that support growth.
You will be successful in the role if you:
· Have operated inside a professional services P&L
· Enjoy building order from ambiguity
· Are comfortable challenging leaders with data
· Care deeply about forecast accuracy and operational discipline
Services Financial Operations
· Own and manage services billing processes, ensuring accuracy, timeliness, and alignment with contracts and statements of work (SOWs).
· Partner with Finance on forecasting, revenue recognition, invoicing schedules, and backlog management.
· Monitor services margins, billable utilization, and cost drivers; identify risks and improvement opportunities.
· Oversee pricing, rate cards and discount governance for services.
· Define and enforce standards for project and agreement setup, time entry, billing milestones and reporting.
Resource Management & Utilization
· Lead resource planning and allocation across projects and engagements.
· Track and report on billable utilization, capacity, and demand vs. supply.
· Partner with Services Leadership to resolve resourcing conflicts and optimize team deployment.
· Maintain accurate skills, availability, and role data within the PSA system.
Forecasting & Reporting
· Develop and maintain services revenue, margin, and capacity forecasts.
· Produce regular operational dashboards and reports for leadership, including:
o Utilization and capacity
o Revenue vs. forecast
o Backlog and pipeline conversion
o Project financial health
· Analyze trends and variances, providing insights and recommendations to improve predictability and performance.
Contract & Engagement Administration
· Lead the operational administration of customer contracts, SOWs, change orders, and renewals.
· Ensure operational compliance with contract terms (billing milestones, T&M vs. fixed-fee, deliverables).
· Partner with Sales and Legal to review services terms during deal structuring.
· Maintain accurate documentation and audit trails within CRM, PSA, or ERP systems.
Process, Tools & Continuous Improvement
· Own and improve core services operations processes, including order-to-cash and project setup.
· Responsible for services data integrity and operational workflows across PSA, CRM, and ERP tools, ensuring data quality and process adoption.
· Identify opportunities to improve efficiency, scalability, and reporting accuracy.
· Support services leadership with operational readiness for growth, new offerings, or organizational change.
Qualifications:
5–8+ years of experience in services operations, business operations, or financial operations, ideally within a technology or professional services environment.
· Strong understanding of:
o Professional services billing models (T&M, fixed-fee, retainers)
o Utilization and capacity planning
o Services forecasting and financial reporting
· Experience working with PSA, ERP, and CRM platforms (e.g., NetSuite, ConnectWise, etc.).
· Advanced analytical and Excel / reporting skills.
· Strong attention to detail with the ability to operate at both tactical and strategic levels.
· Operational discipline and financial acumen
· Strong communication and stakeholder management
· Ability to translate data into actionable insights
· Process-oriented mindset with a bias toward continuous improvement
· Comfortable working in a fast-paced, cross-functional environment
Preferred:
· Experience supporting a growing or scaling services organization.
· Familiarity with revenue recognition principles for professional and managed services.
· Experience partnering with Finance, Sales, and Delivery leadership.
· Background in technology consulting, MSPs, VARs, or SaaS services organizations.
Education & Certifications:
· Bachelor’s degree in business, Finance, or related field required.
· Professional certifications (CPA, PMP, ITIL) are a plus.
Why Quadbridge?
Work Schedule:
Monday to Friday, 8:30am-5pm, Hybrid
Fulltime, Permanent
Salary/Wage Range: $85,000 per year, plus bonus and benefits
Application Deadline
June 1st, 2026
Ce poste est également affiché en français.
Quadbridge is an equal opportunity employer, committed to diversity and inclusion in compliance with the Canadian Human Rights Act and Employment Equity Act. If you require accommodations under the Accessibility for Ontarians with Disabilities Act (AODA) and other applicable Canadian laws during the interview process, please inform us, and we will ensure your needs are met.
Ready to apply?
Apply to Quadbridge
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