About AlayaCare 

At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients.   

With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career.

About the Role

We are seeking a Staff Data Developer to join our Data & Intelligence division. Reporting to the Director of Data Engineering, you will design and implement scalable, complex data pipelines and infrastructure to power our data products.

As a senior member of the team, you’ll collaborate closely with data scientists, software engineers, and product managers to enhance the reliability and performance of our data systems, while influencing the enterprise-wide data architecture. You will also mentor junior engineers and drive best practices in data engineering.

What You’ll Do

• Design, develop, and maintain scalable, cost-effective, and reliable data pipelines for structured and unstructured data.
• Translate business needs into technical requirements and ensure alignment with product and customer success teams.
• Architect and implement data storage solutions (data lakes, warehouses, real-time processing systems) and supporting cloud infrastructure.
• Optimize pipelines for performance, scalability, cost-efficiency, and automation.
• Ensure data quality, integrity, and security across all systems.
• Evaluate and adopt new tools, technologies, and processes.
• Partner with DevOps and engineering teams for seamless deployment, monitoring, and troubleshooting.
• Document workflows and processes for knowledge sharing and maintainability.
• Stay current on industry trends in data engineering, ML, and cloud computing.
• Provide mentorship and technical leadership to junior engineers.

What You Bring to the Team

• 5+ years of hands-on experience with data software development.
• Experience with AlayaCare’s stack (Python, PHP, Vue.JS, AWS).
• Bachelor’s or advanced degree in computer science, mathematics, or related fields.
• Strong skills in DBT, SQL, Python, Snowflake, Iceberg, Spark, and AWS (ECS, S3, Aurora, RDS).
• Experience with streaming technologies such as Kafka, Kinesis, and Flink.
• Familiarity with Docker and Kubernetes.
• Expertise in dimensional data modeling and semantic layer design.
• Strong collaboration, communication, and problem-solving skills.
• Experience in Agile development methodologies.
• Mindset encouraging transparency, accountability, and trust.
• Experience in healthcare, home health, or medical devices is an asset.
• Familiarity with data governance concepts & tools is an asset.
• Bilingual in French and English is an asset.

Why Join AlayaCare?  

Work With Purpose  

At AlayaCare, you’ll help build technology that empowers care providers and improves outcomes for patients and families. Every line of code and every customer interaction contributes to making care more connected, accessible, and human.  

Grow in a High-Trust Culture  

We believe in transparency, feedback, and assuming positive intent. Here, you’ll feel safe to share your ideas and career goals, and be supported to achieve them through mentorship, career mobility, and a promote-from-within philosophy.  

Balance That Works for You  

We value flexibility and well-being. From “Wellness Fridays” to volunteer time off, to flexible vacation, we make sure you have the space to recharge, contribute to your community, and live your best life.  

Benefits That Matter  

• Equity in a well-funded, scaling company.  
• Comprehensive health benefits, telemedicine, and lifestyle spending accounts.  
• Parental leave top-up and family support programs.  

Inclusive by Design  

We celebrate diverse perspectives and foster belonging through our DEIB initiatives. Employee-led events, summits, and social activities, both in-person and virtual, create meaningful connections across our global teams.  

Location and Work Model

This role is based in Montreal. At AlayaCare, our hybrid model includes 2 set in-office collaboration days/week, and it is expected that team members are present in the office on those days to foster connection, innovation, and teamwork.  

Ready to Join Us?  

Apply today and be part of a company that makes a real difference in the future of home and community care. Not the right role for you? Share this posting with someone who might be a great fit.  

AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some initial screening steps may be automated to help identify qualified candidates. If your application is declined automatically, you may request a human review.  

We’re committed to creating a workplace where everyone belongs. If you require accommodation during the application process, please reach out to talentacquisitionteam@alayacare.com. 

About AlayaCare

At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients. With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection.

Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career.

About the Role

We are looking for a Senior Director, Product Marketing to lead our global Product Marketing function and define how we bring our platform and agentic AI innovations to market. Reporting to the VP, Marketing, you will sit at the intersection of Product, Sales, Customer Success, and Marketing, building an AI-enabled go-to-market strategy that accelerates our Enterprise expansion while sustaining strong growth in the Mid-market segment.

You will evolve our solution marketing approach, turn market and customer insights into clear, differentiated narratives, and ensure our teams are equipped to communicate business value and outcomes – not just features – to prospects and customers.

What You’ll Do

• Lead and grow the Product Marketing team responsible for go-to-market strategy, pricing and packaging, messaging, positioning, content creation, and sales enablement.

• Define and champion a solution marketing approach that clearly articulates AlayaCare’s value proposition across key segments in Canada and the US, aligned with company and revenue goals.

• Centralize market knowledge across segments, competitors, regulations, and buyer needs, and use these insights to inform priorities, positioning, and investment decisions.

• Build and implement an AI-first product marketing strategy that uses AI responsibly to improve operational efficiency, deepen customer insights, and scale effective messaging.

• Own go-to-market strategy and execution for new products and features, aligning stakeholders in Product, Sales, Customer Success, and Marketing around clear launch plans and success metrics.

• Partner with Product, Revenue and regional market leaders to define and communicate where to focus (and where not to invest) across Enterprise and Mid-market segments.

• Develop and continually refine high-impact sales enablement assets, including value-based pitch and ROI decks, advocacy and reference materials, and competitive battle cards.

• Lead the collection and amplification of voice-of-market and voice-of-customer insights, including owning Customer Advisory Board programs, to guide product roadmaps and go-to-market.

• Own customer segmentation strategy so that messaging, packaging, and campaigns are tailored to the needs, buying behaviours, and personas within each target segment.

• Lead pricing strategy and competitive benchmarking to ensure alignment with business goals and maximize revenue potential across our portfolio.

• Partner closely with Customer Growth and Customer Success to design retention and expansion plays that drive account growth and customer value realization.

• Collaborate with Demand Generation and the broader marketing team on targeted campaigns that drive awareness, demand, and pipeline across priority segments.

• Track, report on, and optimize the performance of product marketing initiatives using data to measure impact on pipeline development, win rates, and revenue growth.

What You Bring to the Team

• 10+ years of product marketing experience in B2B SaaS, including at least 5 years in a leadership role owning teams and cross-functional outcomes.

• Proven success leading product marketing for both Enterprise and Mid-market customers, including designing and scaling effective GTM strategies for Enterprise.

• Demonstrated ability to lead messaging strategy and build frameworks that span the full customer journey with clear, differentiated value propositions.

• Deep understanding of B2B SaaS product marketing disciplines: positioning and storytelling, pricing and packaging, competitive analysis, segmentation, and revenue enablement.

• Experience operating in a rapidly scaling environment, with a track record of bringing structure, clarity, and focus to complex stakeholder groups.

• Strong leadership skills with the ability to hire, develop, and inspire a high-performing team.

• Excellent communication skills, with the ability to translate complex product and AI concepts into clear, compelling narratives for both technical and non-technical audiences.

• Exceptional cross-functional collaboration skills and the ability to influence and align leaders across Product, Sales, Customer Success, Finance, and Marketing.

• Analytical mindset and comfort working with data to surface insights, test hypotheses, and continuously refine GTM strategies.

• Demonstrated working knowledge of AI and agentic approaches, with practical examples of how you have applied AI tools and techniques to improve day-to-day work and marketing impact.

• Bachelor’s degree in Engineering, Marketing, Business, or a related field; an MBA or advanced degree is an asset.

• Experience in vertical SaaS and/or healthcare software is considered an asset.

Location and Work Model

This role is based in the Greater Toronto Area. At AlayaCare, our hybrid model includes set in-office collaboration days at our Toronto office, and it is expected that team members are present in the office on those days to foster connection, innovation, and teamwork.

Why Join AlayaCare?

Work With Purpose

At AlayaCare, you’ll help build technology that empowers care providers and improves outcomes for patients and families. Every feature you help bring to market will support better, more connected, and more human care in the community.

Grow in a High-Trust Culture

We believe in transparency, feedback, and assuming positive intent. Here, you’ll feel safe to share your ideas and career goals, and be supported to achieve them through mentorship, mobility opportunities, and a promote-from-within philosophy.

Balance That Works for You

We value flexibility and well-being. From Wellness Fridays to volunteer time off to flexible vacation, we make sure you have the space to recharge, contribute to your community, and live your best life.

Benefits That Matter

• Equity in a well-funded, scaling company.

• Comprehensive health benefits, telemedicine, and lifestyle spending accounts.

• Parental leave top-up and family support programs.

Inclusive by Design

We celebrate diverse perspectives and foster belonging through our DEIB initiatives. Employee-led events, summits, and social activities, both in-person and virtual, create meaningful connections across our global teams.

Ready to Join Us?

Apply today and help shape how home and community care is delivered with the power of SaaS and agentic AI. Not the right role for you? Share this posting with someone who might be a great fit.

AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some initial screening steps may be automated to help identify qualified candidates. If your application is declined automatically, you may request a human review.

We’re committed to creating a workplace where everyone belongs. If you require accommodation during the application process, please reach out to careers@alayacare.com

About AlayaCare

At AlayaCare, we’re more than just a fast-growing SaaS company; we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients. With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career.

About the Role

The Director, Finance & Controller (Global Corporate Controller) oversees the financial integrity of AlayaCare on a global scale. This role leads our corporate accounting and financial reporting function, including strategic financial planning, consolidated reporting under IFRS, tax compliance across multiple jurisdictions, and continuous improvement of our accounting processes. You will partner closely with the VP, Finance and cross-functional leaders to provide accurate financial analysis, effective risk management, and sound policies that support AlayaCare’s long-term growth. The Director, Finance & Controller leads a team of 4–7 direct reports and up to 10 indirect reports across North America and Australia/New Zealand.

What You’ll Do

• Lead the preparation of quarterly and annual consolidated financial statements under IFRS, including cash flows, note disclosures, MD&A and earnings releases.

• Serve as the key point of contact for external auditors, overseeing preparation, coordination and support for all external audits.

• Oversee the month, quarter and year-end close and reporting processes, ensuring accuracy, timeliness and compliance with IFRS.

• Provide technical accounting guidance and position papers for new, complex or non-standard transactions across North America and ANZ, ensuring consistent policies and treatments.

• Collaborate closely with the FP&A team on monthly reporting, analysis and insights that inform strategic decision-making.

• Lead, coach and develop a high-performing accounting team, including direct and indirect reports across regions, and support recruitment and onboarding of new team members.

• Oversee weekly payment runs, including review of expense reports and vendor invoices to ensure timely and accurate disbursement of funds and strong controls.

• Ensure compliance with income and sales tax requirements across Canada, the US and ANZ, coordinating with external consultants and overseeing related filings.

• Manage stock-based compensation accounting under IFRS, including accounting entries, vesting events and related employee documentation.

• Drive continuous improvement of financial policies, processes and systems to promote financial health, optimize cost structures and mitigate financial risks globally, while supporting the VP, Finance with ad hoc projects and strategic initiatives.

What You Bring to the Team

• 8–10 years of experience in global financial management and corporate accounting roles, including leadership of a corporate controllership or equivalent function.

• Bachelor’s degree in Finance, Accounting or a related field and a recognized CPA designation (or international equivalent).

• Deep knowledge of IFRS, tax regulations and external financial reporting requirements for multi-entity, multi-jurisdiction organizations.

• Proven experience preparing consolidated financial statements, leading audits and partnering with external auditors.

• Strong experience with financial modelling, forecasting and analysis to support strategic decision-making.

• Demonstrated leadership skills with the ability to inspire, coach and develop a high-performing finance and accounting team across regions.

• Exceptional analytical and problem-solving abilities, with strong communication skills to collaborate effectively with technical and non-technical stakeholders globally.

• Big 4 audit experience and familiarity with the SaaS industry, ideally including NetSuite and Shareworks or similar systems.

Location and Work Model

This role is based in the Greater Toronto Area. At AlayaCare, our hybrid model includes set in-office collaboration days, and it is expected that team members are present in the office on those days to foster connection, innovation and teamwork.

Why Join AlayaCare?

Work With Purpose
At AlayaCare, you’ll help build technology that empowers care providers and improves outcomes for patients and families. Every decision you make and every process you improve contributes to making care more connected, accessible and human.

Grow in a High-Trust Culture
We believe in transparency, feedback and assuming positive intent. Here, you’ll feel safe to share your ideas and career goals, and be supported to achieve them through mentorship, career mobility and a promote-from-within philosophy.

Balance That Works for You
We value flexibility and well-being. From Wellness Fridays to volunteer time off to flexible vacation, we make sure you have the space to recharge, contribute to your community and live your best life.

Benefits That Matter

• Equity in a well-funded, scaling company.

• Comprehensive health benefits, telemedicine and lifestyle spending accounts.

• Parental leave top-up and family support programs.

Inclusive by Design
We celebrate diverse perspectives and foster belonging through our DEIB initiatives. Employee-led events, summits and social activities, both in person and virtual, create meaningful connections across our global teams.

Ready to Join Us?

Apply today and be part of a company that makes a real difference in the future of home and community care. Not the right role for you? Share this posting with someone who might be a great fit.

AlayaCare uses AI tools during our hiring process to support fair, consistent and objective decision-making. Some initial screening steps may be automated to help identify qualified candidates. If your application is declined automatically, you may request a human review. We’re committed to creating a workplace where everyone belongs. If you require accommodation during the application process, please reach out to careers@alayacare.com 

#LI-Hybrid #LI-JM1

About AlayaCare

At AlayaCare, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform helps care providers around the world manage their workforce, scheduling, billing, and clinical workflows so they can deliver better outcomes for the people they support.

With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a culture of transparency, growth, and human connection. Whether you’re early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career.

About the Role

As a Senior Financial Planning & Analysis (FP&A) Business Partner, you play a critical role in shaping how financial insights guide decision-making across AlayaCare. Sitting within the broader Strategic Finance team, you help connect strategy, operations, and financial performance by turning data into clear, actionable insights.

You partner closely with Product & Engineering and other functional leaders to bring visibility into R&D investments, resource allocation, product performance, and cost efficiency. You’re deeply involved in month-end reporting, forecasting, budgeting, and KPI tracking, with a strong focus on SaaS metrics. In this role, you don’t just report on the numbers—you influence the way leaders think about trade-offs and long-term growth.

What You’ll Do

Budgeting & Forecasting

• Lead the budgeting process and ongoing forecasting cycles for Product & Engineering and other assigned teams (annual, quarterly, and monthly updates).

• Track and forecast key cost drivers, including cloud infrastructure spend, headcount-related costs, and product development investments.

• Make sure budgeting and forecasting processes stay aligned to AlayaCare’s strategic priorities.

Financial Analysis & Insights

• Conduct in-depth financial analyses to identify trends, risks, and opportunities in forecasts and plans.

• Perform variance analyses between actuals and forecasts, highlighting drivers and recommending actions to improve performance.

• Provide practical insights on unit economics, ROI on product initiatives, and cost-efficiency, helping leaders understand the impact of their decisions.

Performance Monitoring & Reporting

• Monitor, refine, and develop KPIs in partnership with operational leaders, ensuring they reflect how the business actually runs.

• Prepare and present monthly financial reports that are accurate, transparent, and timely.

• Collaborate with cross-functional teams to validate assumptions and maintain a strong, single source of truth for financial reporting.

Business Partnering

• Act as the primary finance partner for Product & Engineering leadership and other key stakeholders.

• Support strategic initiatives with financial guidance on product roadmaps, engineering resourcing, and cloud cost management.

• Run scenario analyses to assess the financial impact of new product launches, feature rollouts, and major engineering investments.

What You Bring to the Team

• Bachelor’s degree in Finance, Accounting, or a related field; a CPA designation is preferred.

• 4+ years of FP&A experience, ideally in a high-growth or SaaS environment, with a track record of delivering strategic, decision-ready insights.

• Strong understanding of SaaS business models, metrics, and KPIs; direct experience in SaaS FP&A is a significant asset.

• Excellent numerical, analytical, and problem-solving skills, including experience building and maintaining complex financial models.

• Clear and concise communicator with strong verbal and written storytelling skills—you can move seamlessly from details to the bigger picture.

• Fluency in English is required; bilingual proficiency in French and English is a strong asset.

• Self-motivated, independent, and detail-oriented, with solid organizational skills and comfort managing multiple priorities.

• High proficiency in Excel; familiarity with Adaptive Insights and Looker (or other BI tools) is an asset.

• Experience partnering with Product & Engineering teams, or other technical functions, is an asset.

Location and Work Model

AlayaCare supports a flexible hybrid working model. We value in-person collaboration and expect team members to be in the office on a regular basis (2x per week), while still offering flexibility for work performed outside the office.

For this role, the preferred candidate location is within the Greater Toronto or Montreal Area.

Why AlayaCare?

Mission-Driven Work

• Help build software that directly supports care providers and improves outcomes for patients and families.

• Join a company that is scaling with purpose in the post-acute care space.

A High-Trust Culture

• Work in an environment that values transparency, direct feedback, and assuming good intent.

• Share your career goals openly and be supported in reaching them through mentorship and internal mobility.

Growth, Flexibility, and Well-Being

• Promote-from-within culture with room to grow across teams and geographies.

• Hybrid-first model with flexibility, “Wellness Fridays,” and a flexible vacation policy.

• Paid Volunteer Time Off (VTO) and company wellness days so you can recharge and give back.

Benefits That Matter

• Equity in a well-funded, high-growth company.

• Comprehensive group benefits, including telemedicine.

• Lifestyle and productivity spending accounts.

• Parental leave top-up and family support programs.

Better outcomes, better belonging

Our team members are unique—just like our products and the customer groups we serve. People at AlayaCare bring different strengths, perspectives, and experiences to their roles and to the solutions that enable better care. We are committed to a people-centric culture where everyone belongs and feels heard.

We continuously evolve our approach to Diversity, Equity, Inclusion, Belonging, and Accessibility (DEIBA) across our policies, total rewards, learning programs, and community partnerships. All qualified applicants receive equal consideration.

AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some early screening steps may be automated to help identify qualified candidates. If your application is declined automatically, you can request a human review.

If you require accommodation as part of the recruitment and selection process, please contact talentacquisitionteam@alayacare.com. We do not accept unsolicited agency or headhunter résumés.

About AlayaCare 

At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients.   

With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career.

About the Role

We are seeking a Manager, Software Development to join our EVV (Electronic Visit Verification), VV (Visit Verification) as well as IVR (Telephony) team; he group ensures we can reliably prove care was delivered, enabling our customers to receive payment. Reporting to the Director of Engineering, you will lead a cross‑functional team of engineers; how visits are captured and verified (mobile, web, IVR), how verified visits are transformed into compliant EVV data for states and payers and the reliability and performance of these flows at scale.

You’ll be accountable for team health, technical direction, and delivery: keeping critical customer workflows stable while evolving the architecture toward more scalable, event‑driven systems.

What You’ll Do

People & Coaching

• Coach, and develop a team of backend and full‑stack engineers working on EVV, Visit Verification, and IVR.
• Participate in the recruiting process to grow the team.
• Provide clear expectations, regular feedback, and career development aligned with our engineering career framework.
• Cultivate a team culture grounded in ownership, growth, and mutual trust.

Performance & Delivery

• Drive planning, execution, and risk management for multiple workstreams in parallel (e.g., state integrations, EVV platform improvements, performance work).
• Maintain a single, coherent view of priorities, scope, and timelines, and keep stakeholders informed.
• Re‑plan when reality changes: call out risks early, renegotiate scope, and avoid quiet date slips.
• Take end‑to‑end responsibility for reliability of EVV/VV/IVR flows, including internal SLAs for high‑severity customer issues.
• Partner with our reliability and customer teams to triage, resolve, and prevent incidents.
• Leverage AI and emerging technologies to remove bottlenecks and accelerate execution while maintaining full accountability for quality and outcomes.
• Encourage thoughtful experimentation that supports the team’s effectiveness, articulates domain challenges with clarity and precision, and invests in innovation deliberately, balancing opportunity with operational discipline.
• Ensure root‑cause analyses are completed and lead to real follow‑ups in code, configuration, or process.
• Partner closely with Product, Customer Success, Managed Services, and other engineering teams (e.g., Revenue Cycle Management teams, Platform, Data).
• Turn recurring issues into shared initiatives (for example, mapping/config improvements with billing teams, better tooling with platform and data).
• Represent the team in planning forums, status reviews, and customer‑facing discussions when needed.

Technical & Operations

• Work with senior engineers to define and evolve the architecture for:

• Event-driven system migration.
• Visit Verification performance (query patterns, background jobs, pagination, caching).
• IVR call flows and their integration with the rest of the platform.

• Review key designs and pull requests (without being the primary coder) to highlight risks and align work with longer‑term goals.
• Champion end‑to‑end visibility for visits: from capture, through verification, into EVV exports, and on to payers and aggregators.
• Sponsor “safety net” work (e.g., reports and tools that detect missing or duplicated visits before they impact billing).
• Work with reliability and data teams to ensure the right monitoring, alerting, and dashboards are in place.

What You Bring to the Team

• Bachelor’s or advanced degree in computer science, mathematics, or related fields.
• 5+ years of hands-on experience in a SaaS environment, leading backend or full‑stack teams.
• Proven track record delivering complex projects with multiple stakeholders and dependencies.
• Hands‑on background as a software engineer; comfortable discussing designs, code, and trade‑offs in systems built with technologies like Python, SQL, and AWS/Kubernetes (or similar stacks).
• Experience improving reliability: incident response, post‑incident review, and building the guardrails and tooling that reduce incidents over time.
• Strong organizational and project management skills: you can coordinate several streams of work at once and keep plans and backlogs up to date.
• Excellent communication skills - able to explain technical and domain concepts to both engineers and non‑technical stakeholders.
• High ownership, empathy, and resilience: comfortable working in a domain with legacy systems, regulatory constraints, and partial migrations.
• Experience in healthcare, payments, or other regulated domains where correctness and auditability matter is an asset.
• Experience with feature flagging, modern observability tools, and CI/CD practices is an asset.
• Familiarity with event‑driven architectures, background job systems, and file‑based or API‑based integrations with external partners is an asset.
• Exposure to EVV, Medicaid, or Revenue Cycle Management concepts is an asset.
• Bilingual in French and English

Why Join AlayaCare?  

Work With Purpose  

At AlayaCare, you’ll help build technology that empowers care providers and improves outcomes for patients and families. Every line of code and every customer interaction contributes to making care more connected, accessible, and human.  

Grow in a High-Trust Culture  

We believe in transparency, feedback, and assuming positive intent. Here, you’ll feel safe to share your ideas and career goals, and be supported to achieve them through mentorship, career mobility, and a promote-from-within philosophy.  

Balance That Works for You  

We value flexibility and well-being. From “Wellness Fridays” to volunteer time off, to flexible vacation, we make sure you have the space to recharge, contribute to your community, and live your best life.  

Benefits That Matter  

• Equity in a well-funded, scaling company.  
• Comprehensive health benefits, telemedicine, and lifestyle spending accounts.  
• Parental leave top-up and family support programs.  

Inclusive by Design  

We celebrate diverse perspectives and foster belonging through our DEIB initiatives. Employee-led events, summits, and social activities, both in-person and virtual, create meaningful connections across our global teams.  

Location and Work Model

This role is based in Montreal. At AlayaCare, our hybrid model includes 2 set in-office collaboration days/week, and it is expected that team members are present in the office on those days to foster connection, innovation, and teamwork.  

Ready to Join Us?  

Apply today and be part of a company that makes a real difference in the future of home and community care. Not the right role for you? Share this posting with someone who might be a great fit.  

AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some initial screening steps may be automated to help identify qualified candidates. If your application is declined automatically, you may request a human review.  

We’re committed to creating a workplace where everyone belongs. If you require accommodation during the application process, please reach out to careers@alayacare.com. 

About AlayaCare 

At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients.   

With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career.

About the Role

We are seeking a AI Workflow Transformation Lead to join our team. The AI Workflow Transformation Lead partners directly with the CEO and executive team to map critical workflows end-to-end and reimagine them for the AI era.

This role owns a portfolio of high-impact transformation initiatives, leveraging tools like Claude, Glean, and internal AI capabilities to redesign how work gets done across the company. Leads a small, high-caliber team of AI Automation Specialists and acts as the connective tissue between strategy, operations, and technology.

What You’ll Do

• Map current workflows across key business areas (e.g., Sales, Customer Success, Implementations, Support, Product, Finance, People).
• Quantify baseline performance (cycle times, FTE effort, handoffs, error rates, customer experience impact).
• Redesign workflows that are AI-first, leveraging agents, automation, and integrations rather than simply digitizing existing processes.
• Build clear, visual process documentation and playbooks that can be adopted by teams.
• Identify, prioritize, and maintain a portfolio/backlog of AI workflow initiatives, balancing impact, feasibility, and risk.
• Lead discovery, experimentation, and pilot phases to validate new workflows quickly.
• Work closely with AI Automation Specialists to translate redesigned workflows into concrete solutions using tools like Claude, Glean, AlayaFlow, and other automation platforms.
• Define success metrics and ensure each initiative has a clear business case and measurable outcomes (e.g., time saved, revenue impact, quality improvements).
• Partner with the CEO and executive team to align on priorities, trade-offs, and sequencing of transformation initiatives.
• Collaborate with leaders in Product, Engineering, Operations, Revenue, Customer Success, and Finance to ensure workflow changes are realistic, adopted, and sustained.
• Lead change management for new ways of working: training, communication, documentation, and reinforcement mechanisms.
• Present clear, concise updates and recommendations to senior leadership and, where appropriate, the Board.
• Lead, coach, and develop AI Automation Specialists, setting a high bar for quality, pace, and impact.
• Establish and continuously refine standards, templates, and best practices for workflow mapping, AI solution design, and measurement.
• Foster a culture of experimentation, learning, and continuous improvement around AI-enabled work.

What You Bring to the Team

• Bachelor’s or advanced degree in computer science, mathematics, or related fields.
• 3–8 years of experience in management consulting (e.g., BCG, Bain, McKinsey) or a similarly rigorous strategic/operational transformation role.
• Proven track record in process mapping, operating model design, or large-scale business transformation.
• Demonstrated experience leading complex, cross-functional initiatives from diagnosis through implementation.
• AI native: Daily user of tools like Claude, Glean, ChatGPT, Copilot, Cursor, etc.
• Comfortable designing and iterating prompts, workflows, and agent-based solutions.
• Strong intuition for where AI can create leverage vs. where traditional process or product changes are
• more appropriate.
• Excellent structured communication skills (written and verbal), with the ability to distill complexity and influence senior stakeholders.
• Strong analytical skills and data literacy; able to quantify impact, build business cases, and interpret operational data (spreadsheets, dashboards; SQL or similar a plus).
• Experience working in or with B2B SaaS organizations; interest in or exposure to healthcare/home care is a plus.
• • Experience implementing AI or automation solutions in real business workflows (e.g., agentic workflows, RPA, workflow orchestration platforms).
• Familiarity with API-based integrations, data platforms, and modern SaaS tooling.
• Prior experience in a scale-up environment or internal strategy/operations team. (an asset)
• Exposure to revenue operations, customer lifecycle optimization, or service delivery optimization (an asset)
• Bilingual in French and English (written & spoken)

Why Join AlayaCare?  

Work With Purpose  

At AlayaCare, you’ll help build technology that empowers care providers and improves outcomes for patients and families. Every line of code and every customer interaction contributes to making care more connected, accessible, and human.  

Grow in a High-Trust Culture  

We believe in transparency, feedback, and assuming positive intent. Here, you’ll feel safe to share your ideas and career goals, and be supported to achieve them through mentorship, career mobility, and a promote-from-within philosophy.  

Balance That Works for You  

We value flexibility and well-being. From “Wellness Fridays” to volunteer time off, to flexible vacation, we make sure you have the space to recharge, contribute to your community, and live your best life.  

Benefits That Matter  

• Equity in a well-funded, scaling company.  
• Comprehensive health benefits, telemedicine, and lifestyle spending accounts.  
• Parental leave top-up and family support programs.  

Inclusive by Design  

We celebrate diverse perspectives and foster belonging through our DEIB initiatives. Employee-led events, summits, and social activities, both in-person and virtual, create meaningful connections across our global teams.  

Location and Work Model

This role is based in Montreal. At AlayaCare, our hybrid model includes 2 set in-office collaboration days/week, and it is expected that team members are present in the office on those days to foster connection, innovation, and teamwork.  

Ready to Join Us?  

Apply today and be part of a company that makes a real difference in the future of home and community care. Not the right role for you? Share this posting with someone who might be a great fit.  

AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some initial screening steps may be automated to help identify qualified candidates. If your application is declined automatically, you may request a human review.  

We’re committed to creating a workplace where everyone belongs. If you require accommodation during the application process, please reach out to careers@alayacare.com.

About AlayaCare 

At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients.   

With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career.

About the Role

We are seeking a Manager, Software Development to join our Platform division. Reporting to the Director of Engineering, you will lead teams of Developers who are dedicated to product development and the ongoing enhancement of features within our SaaS application. By applying a deep understanding of the AlayaCare business, they ensure context and impact are clear, while driving accountability through ambitious yet realistic delivery plans.

As a Manager, Software Development you will cultivate a strong team identity while coaching and mentoring each team member. In the Platform division, the teams own the shared backend services and shared product features such as authentication, background jobs, configuration, integrations, eventing, notifications, roles and access control, organization hierarchy, secure messaging, document management, tasks, and data onboarding tooling.

What You’ll Do

People & Coaching

• Develop, foster and mentor a team of developers to deliver impactful solutions and grow their careers while driving the success of our platform.
• Motivate and support team members to achieve the targets
• Maintain proficient knowledge of industry trends and technology innovation
• Build and maintain a strong professional network to proactively source and attract top talent; serve as a brand ambassador for AlayaCare and own the end-to-end interview process while collaborating with the recruitment team
• Establish and execute impactful onboarding process to improve the team members’ experience.

Performance and delivery

• Accountable for delivering commitments and driving successful business results. Set direction and an operational model for the team(s) by anticipating strategic challenges, establishing processes, and business opportunities.
• Establish a high-performance culture by setting inspirational, measurable, and practical performance targets.
• Lead performance management and impact assessments for direct reports. Be accountable for the team(s)’s health and productivity.
• Translate business objectives into software delivery activities.

Technical and Operations

• Continuously define, prioritize, and execute technical initiatives to improve the reliability of systems managed by the team.
• Participate in architectural/technical design activities, code reviews and incident reviews, using them as opportunities to foster technical and process excellence.
• Actively code on a daily basis, leveraging AI-powered tools such as Claude or Cursor to stay at the forefront of AI capabilities and effectively support both the team and the broader organization
• Collaborate effectively with other teams and disciplines to solve interconnected problems and to ensure customer satisfaction.
• Establish, rollout, monitor, and continuously improve the technical and operational standards and best practices for the team(s).

What You Bring to the Team

• Bachelor’s or advanced degree in computer science, software engineering or related fields.
• Minimum 2+ years of people management experience in a technical industry, including strong cross-functional leadership
• and organizational skills.
• Excellent written and oral communication skills, with an ability to express technical and business concepts in
• approachable terms.
• Strong knowledge of contemporary software development practices, and opinions on how to best deploy them ((CI/CD, trunk-based development, feature flags, observability, test automation, incident response)
• Strong knowledge of AI-assisted development practices combined with a proactive approach to keeping pace with advancements and guiding teams in adopting them thoughtfully and effectively
• Experience with SaaS platforms and multi-tenant architectures is an asset.
• Bilingual in French and English

Why Join AlayaCare?  

Work With Purpose  

At AlayaCare, you’ll help build technology that empowers care providers and improves outcomes for patients and families. Every line of code and every customer interaction contributes to making care more connected, accessible, and human.  

Grow in a High-Trust Culture  

We believe in transparency, feedback, and assuming positive intent. Here, you’ll feel safe to share your ideas and career goals, and be supported to achieve them through mentorship, career mobility, and a promote-from-within philosophy.  

Balance That Works for You  

We value flexibility and well-being. From “Wellness Fridays” to volunteer time off, to flexible vacation, we make sure you have the space to recharge, contribute to your community, and live your best life.  

Benefits That Matter  

• Equity in a well-funded, scaling company.  
• Comprehensive health benefits, telemedicine, and lifestyle spending accounts.  
• Parental leave top-up and family support programs.  

Inclusive by Design  

We celebrate diverse perspectives and foster belonging through our DEIB initiatives. Employee-led events, summits, and social activities, both in-person and virtual, create meaningful connections across our global teams.  

AI at Work

At AlayaCare, AI is a core part of how we work. Success in this role requires bringing a working knowledge of AI, having used AI tools in practice, and being able to demonstrate how AI has helped improve the quality, efficiency, or impact of your work. We look for people who can adapt to new tools and ways of working and use AI responsibly in line with our privacy and security standards. We’ll support you with the tools, training, and coaching needed to succeed in an AI‑enabled environment.

Location and Work Model

This role is based in Montreal. At AlayaCare, our hybrid model includes 2 set in-office collaboration days/week, and it is expected that team members are present in the office on those days to foster connection, innovation, and teamwork.  

Ready to Join Us?  

Apply today and be part of a company that makes a real difference in the future of home and community care. Not the right role for you? Share this posting with someone who might be a great fit.  

AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some initial screening steps may be automated to help identify qualified candidates. If your application is declined automatically, you may request a human review.  

We’re committed to creating a workplace where everyone belongs. If you require accommodation during the application process, please reach out to careers@alayacare.com. 

About AlayaCare

At AlayaCare, we’re more than just a fast-growing SaaS company — we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients.

With 650+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career.

About the Role

We are looking for a Senior Front-End Developer to help design, build, and improve the AlayaCare platform from idea to production. In this role, you will work closely with Product and Design to create polished, accessible user experiences and scalable front-end patterns that support consistency across teams.

You’ll be part of a cross-functional development team focused on delivering secure, reliable, and fast software. You’ll also contribute to our technical roadmap, support continuous delivery, and help drive high-quality engineering practices across the team.

What You'll Do

• Co-design polished front-end experiences with Product Design, creating intuitive UIs and thoughtful micro-interactions with strong visual quality and attention to detail.
• Contribute to our design system by creating scalable, reusable front-end patterns that improve consistency and speed across teams.
• Design, code, test, and debug complex software as a full-time member of a cross-functional development team.
• Participate in code reviews, sharing and receiving feedback while helping improve reuse, extensibility, maintainability, and scalability across the codebase.
• Monitor applications in production, proactively identifying, diagnosing, and fixing issues with a strong focus on reliability and customer impact.
• Contribute to the product-wide technical roadmap and support cross-team technical initiatives, including responsible adoption of new technologies aligned with industry trends.
• Collaborate with Product Managers to clarify requirements and maintain a shared understanding of scope and outcomes.
• Plan and execute end-to-end automated tests to validate quality, prevent regressions, and support continuous delivery.

What You Bring to the Team

• 4+ years of professional software engineering experience
• Degree or diploma in Computer Science, or equivalent demonstrated learning experience
• Professional experience with at least one of PHP, Python, or modern JavaScript, including ES6+ and associated frameworks.
• Experience with unit testing frameworks, Git-based workflows, CI/CD pipelines, and Docker or similar containerization tools.
• Experience working with design systems (e.g shared component libraries, or design tokens) is a strong asset.
• Familiarity with AI-assisted development tools such as GitHub Copilot or Cursor to improve efficiency and code quality.
• Awareness of contemporary trends in front-end performance, software development tooling, and engineering practices.
• Strong communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.
• A collaborative mindset and comfort working with cross-functional teams across Product, Engineering, and other stakeholders.
• Bilingualism in French and English is considered an asset.

Why Join AlayaCare?

Work With Purpose

At AlayaCare, you’ll help build technology that empowers care providers and improves outcomes for patients and families. Every line of code and every product decision contributes to making care more connected, accessible, and human.

Grow in a High-Trust Culture

We believe in transparency, feedback, and assuming positive intent. You’ll be supported through mentorship, career mobility, and a strong promote-from-within philosophy.

Balance That Works for You

From flexible vacation to Wellness Fridays and paid volunteer time off, we prioritize well-being and sustainable performance.

Benefits That Matter

• Competitive compensation, including equity in a well-funded, scaling company
• Comprehensive group benefits program, including telemedicine, effective on your first day
• Employee expense program for health, wellness, lifestyle, and productivity expenses
• Parental leave top-up plan
• Flexible vacation policy
• Paid Volunteer Time Off program
• Career growth and development opportunities

Inclusive by Design

We celebrate diverse perspectives and foster belonging through our DEIB initiatives. Employee-led events, summits, and social activities — both in-person and virtual — create meaningful connections across our global teams.

Location and Work Model

This role is based in the Greater Montreal Area. At AlayaCare, our hybrid model includes set in-office collaboration days, and team members are expected to be present in the office on those days to foster connection, innovation, and teamwork.

Ready to Join Us?

Apply today and be part of a company that’s shaping the future of home and community care. Not the right role for you? Share this posting with someone who might be a great fit.

AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some initial screening steps may be automated to help identify qualified candidates. If your application is declined automatically, you may request a human review.

We’re committed to creating a workplace where everyone belongs. If you require accommodation during the application process, please reach out to careers@alayacare.com

About AlayaCare

At AlayaCare, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform helps care providers around the world manage their workforce, scheduling, billing, and clinical workflows so they can deliver better outcomes for the people they support.

With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a culture of transparency, growth, and human connection. Whether you’re early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career.

About the Role

As a Senior Financial Planning & Analysis (FP&A) Business Partner, you play a critical role in shaping how financial insights guide decision-making across AlayaCare. Sitting within the broader Strategic Finance team, you help connect strategy, operations, and financial performance by turning data into clear, actionable insights.

You partner closely with Product & Engineering and other functional leaders to bring visibility into R&D investments, resource allocation, product performance, and cost efficiency. You’re deeply involved in month-end reporting, forecasting, budgeting, and KPI tracking, with a strong focus on SaaS metrics. In this role, you don’t just report on the numbers—you influence the way leaders think about trade-offs and long-term growth.

What You’ll Do

Budgeting & Forecasting

• Lead the budgeting process and ongoing forecasting cycles for Product & Engineering and other assigned teams (annual, quarterly, and monthly updates).

• Track and forecast key cost drivers, including cloud infrastructure spend, headcount-related costs, and product development investments.

• Make sure budgeting and forecasting processes stay aligned to AlayaCare’s strategic priorities.

Financial Analysis & Insights

• Conduct in-depth financial analyses to identify trends, risks, and opportunities in forecasts and plans.

• Perform variance analyses between actuals and forecasts, highlighting drivers and recommending actions to improve performance.

• Provide practical insights on unit economics, ROI on product initiatives, and cost-efficiency, helping leaders understand the impact of their decisions.

Performance Monitoring & Reporting

• Monitor, refine, and develop KPIs in partnership with operational leaders, ensuring they reflect how the business actually runs.

• Prepare and present monthly financial reports that are accurate, transparent, and timely.

• Collaborate with cross-functional teams to validate assumptions and maintain a strong, single source of truth for financial reporting.

Business Partnering

• Act as the primary finance partner for Product & Engineering leadership and other key stakeholders.

• Support strategic initiatives with financial guidance on product roadmaps, engineering resourcing, and cloud cost management.

• Run scenario analyses to assess the financial impact of new product launches, feature rollouts, and major engineering investments.

What You Bring to the Team

• Bachelor’s degree in Finance, Accounting, or a related field; a CPA designation is preferred.

• 4+ years of FP&A experience, ideally in a high-growth or SaaS environment, with a track record of delivering strategic, decision-ready insights.

• Strong understanding of SaaS business models, metrics, and KPIs; direct experience in SaaS FP&A is a significant asset.

• Excellent numerical, analytical, and problem-solving skills, including experience building and maintaining complex financial models.

• Clear and concise communicator with strong verbal and written storytelling skills—you can move seamlessly from details to the bigger picture.

• Fluency in English is required; bilingual proficiency in French and English is a strong asset.

• Self-motivated, independent, and detail-oriented, with solid organizational skills and comfort managing multiple priorities.

• High proficiency in Excel; familiarity with Adaptive Insights and Looker (or other BI tools) is an asset.

• Experience partnering with Product & Engineering teams, or other technical functions, is an asset.

Location and Work Model

AlayaCare supports a flexible hybrid working model. We value in-person collaboration and expect team members to be in the office on a regular basis, while still offering flexibility for work performed outside the office.

For this role, the preferred candidate location is within the Greater Toronto or Montreal Area.

Why AlayaCare?

Mission-Driven Work

• Help build software that directly supports care providers and improves outcomes for patients and families.

• Join a company that is scaling with purpose in the post-acute care space.

A High-Trust Culture

• Work in an environment that values transparency, direct feedback, and assuming good intent.

• Share your career goals openly and be supported in reaching them through mentorship and internal mobility.

Growth, Flexibility, and Well-Being

• Promote-from-within culture with room to grow across teams and geographies.

• Hybrid-first model with flexibility, “Wellness Fridays,” and a flexible vacation policy.

• Paid Volunteer Time Off (VTO) and company wellness days so you can recharge and give back.

Benefits That Matter

• Equity in a well-funded, high-growth company.

• Comprehensive group benefits, including telemedicine.

• Lifestyle and productivity spending accounts.

• Parental leave top-up and family support programs.

Better outcomes, better belonging

Our team members are unique—just like our products and the customer groups we serve. People at AlayaCare bring different strengths, perspectives, and experiences to their roles and to the solutions that enable better care. We are committed to a people-centric culture where everyone belongs and feels heard.

We continuously evolve our approach to Diversity, Equity, Inclusion, Belonging, and Accessibility (DEIBA) across our policies, total rewards, learning programs, and community partnerships. All qualified applicants receive equal consideration.

AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some early screening steps may be automated to help identify qualified candidates. If your application is declined automatically, you can request a human review.

If you require accommodation as part of the recruitment and selection process, please contact talentacquisitionteam@alayacare.com. We do not accept unsolicited agency or headhunter résumés.