About ROLLER

ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.

Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.

Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.

We’re growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.

Why You'll Enjoy This Role!

🌎 Partner directly with Executive and Senior Leaders across global Tech, Finance, Data/AI and Corporate functions, shaping people strategy during an exciting stage of growth!

🎯 Lead high-impact initiatives spanning leadership development, engagement, organisational effectiveness, talent, and performance.

⚡️ Own a role with real variety, where no two days are the same, balancing strategic thinking with hands-on execution in a fast-moving global SaaS environment.

🤝 Join a values-driven P&C team that genuinely cares about building a world-class employee experience, where your ideas and contributions matter.

Why You Want To Work With Us!

❤️ Loved by Customers - ROLLER is consistently highly rated on Capterra and G2, and trusted by leading operators worldwide. That doesn’t happen by accident. Customer obsession isn’t a value on a wall here, it’s embedded in how we prioritise, build, and measure success.

🏆 A Great Place People Choose to Stay - We’ve been Great Place to Work certified across multiple regions for several years running. That reflects a culture that values trust, autonomy, and growth, and an environment where high standards and psychological safety coexist.

💸 Competitive Package & Real Career Growth - We offer competitive compensation and benefits aligned to the level of ownership and pace we expect. As ROLLER scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, and greater responsibility. Progression is driven by impact and capability, not tenure, and strong performance is recognised and rewarded.

Why This Role Matters

We’re looking for a Senior People & Culture Business Partner based in Melbourne to partner globally with our Technology (Product and Engineering), Finance, Data/AI and Corporate functions across ROLLER.

You will be the most senior P&C Business Partner in APAC, reporting directly to the Chief Performance Officer, with executive-level relationships and high autonomy. You’ll roll up your sleeves to deliver impactful people initiatives that support high performance, engagement, development, and culture across the full employee lifecycle.

This role is a key member of ROLLER’s globally distributed People & Culture team and will collaborate closely with peers across APAC, EMEA, and AMER to create scalable, consistent, and high-impact people experiences globally.

This role is ideal for someone who thrives in fast-paced, high-growth environments, enjoys balancing strategic thinking with hands-on execution, and is passionate about helping technical and corporate teams scale effectively.

This role is based in Melbourne. We believe time in the office is critical for connection, collaboration and learning - so this role is minimum 3 days per week in the office.

What You'll Do

Strategic Business Partnering

• Act as a trusted advisor - partnering with leaders on organisational design, talent management, engagement and enablement - translating business priorities into people strategies that support scalable growth
• Use people data and insights to proactively identify trends, surface risks, and recommend actions that improve engagement, retention, and performance
• Coach leaders through performance challenges and organisational change 

Talent, Performance & Leadership

• Facilitate and continuously improve talent and performance processes including goal setting, talent reviews and calibration, performance management and career development 
• Drive initiatives that build leadership capability and manager effectiveness — from coaching individual leaders to designing scalable programs
• Partner with leaders to strengthen team culture, engagement, and belonging across globally distributed teams, particularly during periods of change and growth

Operational Excellence & Compliance

• Provide pragmatic, commercially balanced guidance on employment legislation, ER matters, and people policies globally 
• Partner closely with Payroll, Finance, Legal, and Talent Acquisition to ensure people operations run smoothly and scalably
• Contribute to the continuous improvement of P&C processes, systems, and frameworks as ROLLER scales globally

About You

You’re an experienced and commercially minded People & Culture professional who knows how to build trusted relationships, influence leaders, and drive meaningful outcomes in high-growth environments.

You’re equally comfortable sparring with Executives on people strategy, as you are rolling up your sleeves and crunching people data or supporting a performance meeting. This role requires someone who thrives in ambiguity and can operate autonomously, confidently from day one.

You’ll likely bring:

• 8+ years’ experience in HR / People & Culture, having help a Business Partner / Advisory role, ideally within technology or high-growth environments
• Proven experience partnering with Executive and Senior Leaders across globally distributed teams
• Strong business partnering capability across organisational design, leadership development, performance management, engagement, and change management
• Experience supporting technical organisations such as Engineering, Product, Design, or IT teams is highly regarded
• Strong understanding of employment legislation and HR best practices, ideally across multiple regions
• Experience managing complex employee relations matters with sound judgment and pragmatism
• Strong appetite to be a hands-on executor 
• Excellent communication, stakeholder management, and influencing skills
• A collaborative, adaptable, and solutions-focused approach
• Experience working with HRIS platforms and people analytics tools (we are on HiBob)

We believe AI is a career-defining inflection point. ROLLER is a fast adopter of new technology like AI, and every team member is empowered to own their learning and use the latest tools to supercharge their impact. We’re looking for candidates with the proficiency and curiosity to embrace AI and technology — not just as a technical skill, but as a core competency to help us achieve big goals.

Perks!

🚀 You get to work on a category-leading product that customers love in a fun, high-growth industry - check our Capterra and G2 reviews.

🎉 Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!

💙 Team member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.

🍼 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers

💡 Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.

📚 Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

We are looking for a driven individual with great business acumen, a hunger to learn the AdTech / MarTech space, and a commitment to professional growth to join our team as Senior Account Manager. As a part of a team focused on customer experience, adoption and success, you will act as a trusted advisor for customers. As an Associate Account Manager, you will be focused on building strong relationships with your customers as a customer advocate, driving adoption through value, consumption growth, and ensuring retention. You will collaborate with Technical Specialists, Field Sales, Support, Product, and Engineering to strategise and plan customer engagements. You will provide use case recommendations, share your product expertise through custom demos and presentations, and help onboard and enable customers on the Branch platform.

You will have a passion for problem-solving, building relationships, and customer engagement.

As a Senior Account Manager, you’ll get to:

• Take ownership of the entire customer lifecycle, where you will develop and implement strategies to increase usage, adoption, and growth
• Develop deep expertise with the Branch platform to build an advisory relationship with customers and proactively share creative solutions to meet customer needs
• Collaborate cross-functionally with Sales, Support, Product, and Engineering teams to participate in strategic success planning, quarterly business reviews (QBRs), and executive business reviews (EBRs), ensuring next steps for support tickets and feature requests are secured
• Function as a vital link between our customers and Branch to proactively set customer expectations, identify gaps, participate in customer communications, and provide enablement for users
• Build compelling demonstrations, presentations, and business value documents
• Identify and resolve business issues
• Assist and support with technical issue resolution
• Accelerate adoption, manage engagement, and lead value creation

You’ll be a good fit if you have:

• 5 years + of professional experience in Sales, Account Management, Customer Success, Software Consulting, Technical Account Management, Technical Consulting or similar customer-facing roles
• Excellent client management skills, a bias for action, strong sense of accountability, an ability to perform hands-on technical work when needed, and the ability to lead projects and interact with global teams
• Experience supporting customers with cloud-based SaaS solutions
• Problem-solving skills around business and technical product questions
• Ability to analyze & interpret business requirements and customer interactions to anticipate and guide client needs in order to drive value-based use-case adoption
• Experience proactively handling customer expectations and leading all aspects of customer communications throughout the customer lifecycle
• A self-starter mentality with an entrepreneurial spirit and a knack for quickly adapting to new tools (e.g. Asana, Salesforce, etc.)
• Experience pulling and manipulating aggregate-level data using tools like Looker, Tableau, Google Analytics, etc. Experience using productivity tools like JIRA, Asana, Notion, Catalyst etc.
  
  
  This role is 100% remote in Melbourne/Sydney/NSW. This role is not eligible for remote work in any other location. This role does not qualify for visa sponsorship.
   

Join Collibra’s Sales team as a Senior Account Executive II and work with some of Australia’s leading enterprises as they build trusted, AI-ready businesses. In this role, you will partner with executive stakeholders across complex organizations to solve high-impact data and AI challenges, driving growth across both existing accounts and new customers in your territory.

As part of our Enterprise Sales team, you will lead complex SaaS sales cycles, build strategic customer relationships, and position Collibra as a critical platform for data and AI governance. You’ll operate at the intersection of enterprise technology, AI transformation, and business strategy, collaborating across teams to deliver measurable customer outcomes.

This role is based in Australia, with candidates expected to be located in Sydney, Melbourne, or Brisbane.

This is an opportunity for a consultative enterprise seller who thrives in high-growth environments, values autonomy and accountability, and wants to influence how global organizations govern and scale data and AI.

Measures of success

• Within your first month, you have completed onboarding, connected with your team members as well as with your
• functional peers
• Within your third month, you will be in the midst of building a pipeline of business in your assigned territory
• Within your sixth month, you will have solid foundation of prospective clients who you will be close to closing

Senior Account Executives are responsible for

• Expanding relationships with existing customers across all verticals
• Prospecting for net new accounts, greenfield building, and developing relationships with existing customers to
• maintain active deal pipeline and ideal quota coverage in your territory
• Managing and creating demand for expansion on existing customers to widen the footprint of Collibra within these
• accounts
• Managing complex deal cycles, from lead origination to stakeholder mapping, through negotiation to close and
• expansion.
• Successfully collaborating with customers, partners, and peers in a consultative sales process where you will
• identify value and ROI to support customer’s needs
• Reliable, accurate forecasting, with Salesforce updates reflective of real-time activity

You have

• At least 7 years of experience in data management software project enterprise sales familiar with corresponding sales methodologies and comprehensible track records
• Consistently achieved or overachieved your SaaS sales quota.
• Experience in the data management domain required.
• Experience in greenfield and expansion territory.
• Originated and navigated complex, direct sales cycles with multiple technical and business stakeholders.
• Sold net-new business and expansion opportunities to C-level buyers in large enterprise accounts.
• Managed consultative sales processes, with value-based impacts or outcomes. 
• A bachelor’s degree or equivalent related working experience.
• This position is not eligible for visa sponsorship.

You are

• Aligned with Collibra's values.
• Known for your integrity and commitment to customers.
• Composed, resourceful, and focused in high-growth environments.
• Adaptive, accountable, and execution-oriented.
• A precise communicator and persuasive negotiator.
• Proud of your work and aim for excellence.
• Flexible to travel as required.

Measures of success

• Within your first month, you have completed onboarding, connected with your team members as well as with your
• functional peers.
• Within your third month, you will be in the midst of building a pipeline of business in your assigned territory.
• Within your sixth month, you will have solid foundation of prospective clients who you will be close to closing.

Chief Product Manager– Collaborative Autonomy and Controls

About the Team

STR’s Analytics & C2 (AC2) Division develops novel technologies to solve challenging national security problems through advanced analytics, sense-making, and autonomy technologies. Our team consists of passionate, motivated individuals with backgrounds and interests in engineering, computer science, mathematics, physics, and data science. We use our expertise and creativity to take innovative ideas from conception to mature implementation to improve mission success for our customers.

The Collaborative Autonomy and Controls (CAC) Group in the AC2 Division develops multi-agent autonomous systems executing multiple missions in a variety of operating domains. By leveraging expertise with machine learning, advanced algorithms, and software development best practices, we build technologies that transform reconnaissance, tactical operations, and many other mission areas.

The Role:
Work with CAC leadership to craft, drive, and execute a product development and marketing strategy that will integrate, test, and demonstrate CAC capabilities to achieve (1) more efficient re-use on new B2G (Business-to-Government) Research and Development opportunities, (2) integrated system offerings for B2G system acquisition opportunities, and (3) component and sub-system offerings for B2B (Business-to-Business) supply chain opportunities. Work with customers, end users, and CAC capability product owners to shape product development backlogs that balance short-term program goals with long-term and emerging customer needs. Work with a diverse set of customers and diverse set of problems, technology areas, and engineering teams. Support product architecture and design reviews as part of an agile development process.  This position will take advantage of STR’s flexible, hybrid environment – when the work does not require use of STR’s facilities, you are welcome to work remotely. 

Who You Are:

• BS in engineering or related technical field with 15+ years’ experience
• Demonstrated expertise in autonomy system and algorithm development
• Experience leading system and technology development teams

• Proven understanding of multi-agent systems, collaborative operations, coordination and orchestration algorithms, distributed sense-making and control, and collaborative autonomy stacks
• Proven understanding of motion planning, constraint optimization, perception, localization, mapping, controls, and related system performance metrics.

• Proven ability to lead moderate to large engineering teams (10-40 engineers) through complete Agile development lifecycle including task definition, delegation, and maintenance
• Demonstrated experience in working with both internal leadership and external customers in the development and execution of technology and system development programs

• US. Citizen with the ability to obtain a Security Clearance

Even Better: 

• MBA or advanced degree in technical field
• Experience with intelligent system architectures and machine learning methods
• Active Security Clearance

Pay Information
Full-Time Salary Range: $265,000.00 - $325,000.00

The salary range listed is based on external market data. Offers are based on factors, such as but not limited to, the candidate’s experience, education, training, key skills/critical skills, security clearances, and prevailing market and business conditions.

Role

We are looking for an Account Executive to join our APJ Field Sales team. This is a hybrid role based in Melbourne or Sydney, reporting to the Regional Director.

As a Mid-Market Account Executive at Zscaler, you will be at the forefront of the "Zero Trust" transformation happening within the Australian Public Sector. Your mission is to empower government agencies to modernize their security posture and help them move away from legacy hardware-based architectures. You will focus on high-growth mid-market government accounts across state jurisdictions, acting as a trusted advisor to IT leaders and CISOs whilst working in conjunction with Senior Government AEs to deliver against a broader strategy.

What you’ll do (Role Expectations)

• Proactively prospect and qualify net-new government opportunities within the mid-market segment across State, Local, and Federal agencies
• Manage complex, full-cycle sales processes from initial discovery and technical validation through to procurement and closing
• Consult with government stakeholders to align Zscaler’s Zero Trust Exchange with their specific agency mission and digital maturity goals
• Partner closely with Zscaler’s ecosystem of Value-Added Resellers (VARs) and Systems Integrators (SIs) to scale territory coverage and accelerate deal velocity
• Navigate Australian government procurement frameworks and lead the execution of sales across these frameworks

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action and you operate with integrity because you genuinely care about the outcome.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate.
• You are customer-obsessed. You build deep empathy for the customer and anchor your decisions in solving their real-world problems, knowing their success is our success.

What We’re Looking for (Minimum Qualifications)

• 3–5+ years of full-cycle B2B SaaS or Cyber Security sales experience, with a proven track record of consistently meeting or exceeding quotas
• Demonstrated experience selling into Australian Government agencies with a deep understanding of the Digital Marketplace and state-based procurement schemes
• Strong foundational knowledge of the ACSC Essential Eight framework and the IRAP "PROTECTED" assessment level
• Exceptional executive presence and the ability to articulate complex technical concepts to both technical and non-technical stakeholders
• An entrepreneurial mindset with the grit to build a territory from the ground up in a fast-paced, high-growth environment

What Will Make You Stand Out (Preferred Qualifications)

• Strong technology literacy and proficiency with relevant digital tools and platforms to drive digital transformation
• Experience as a strong presenter capable of applying Zscaler solutions to help build business-led growth
• A collaborative team player who thrives in high-pressure environments and adapts quickly to dynamic team structures

#LI-Hybrid #LI-NL1

So, what’s the role all about?

The Technical Account Manager (TAM) serves as a trusted advisor to customers, ensuring their success with NiCE solutions. This role combines proactive and reactive post-implementation support to align customer priorities with NiCE’s business objectives. The TAM builds strategic relationships across client organizations, influencing tactical activities to deliver service excellence.

You will act as the primary liaison between customers and NiCE’s support teams, managing escalations, resolving critical issues, and driving best practices. As part of the Support Management Team, the TAM focuses on technical communication, escalation management, and continuous improvement.

How will you make an impact?   

• Develop deep expertise in NiCE solutions and related third-party integrations for assigned accounts.
• Monitor support activities and service trends, ensuring SLA compliance and high customer satisfaction; recommend improvements where needed.
• Serve as the first point of escalation for process issues unresolved through standard channels.
• Coordinate problem resolution across internal teams, driving actions, communication, and root cause analysis.
• Build strong relationships with customer technical teams and management stakeholders.
• Identify adoption barriers and collaborate with NiCE and customer teams to maximize solution value.
• Implement and maintain account-specific practices aligned with the global TAM operating model.
• Oversee the transition from Client Services to Support, ensuring documentation, sign-off, and readiness for ongoing success.
• Act as backup for Support Managers when required.
• Mentor and coach technical engineers.
• Advocate customer needs to Product Management, R&D, and other internal teams.
• Lead root cause analysis and best practice sessions with customers and internally.
• Participate in on-call rotations and occasional travel as part of a 24x7x365 support organization.

Have you got what it takes?

• Minimum of 5 years of project management, consulting or customer successes experience in self-service or AI software domains.
• Degree in Business, Information Technology, or a related field preferred.
• Experience with contact center enterprise software, with deep domain experience in digital/unassisted self-service channels (e.g., Google Dialog Flow).
• Knowledge management expertise.
• Experience with generative AI in the customer service domain is a plus.
• IVR/Routing/ACD/Workforce Management experience preferred.

You will have an advantage if you also have:

• Exceptional organizational and communication skills.
• Strong analytical ability to influence decisions using data.
• Proven prioritization and decision-making capabilities.
• Ability to meet deadlines while maintaining quality standards.
• Excellent problem-solving, customer service, and interpersonal skills.
• Comfortable working with diverse teams and all levels of management.
• Self-directed and effective in time-sensitive environments.
• Flexible and adaptable to evolving business needs.

Veeam, following its acquisition of Securiti AI - the leader in AI-powered data security posture management (DSPM) - is seeking experienced Sales Specialists to drive growth in this innovative business.

In this role, you will focus exclusively on Securiti AI solutions, working closely with Veeam account executives to cross-sell into Veeam’s customer base, win new business, and expand existing Securiti AI accounts. You’ll have a shared territory with multiple AEs, strong earning potential, and support from a dedicated Securiti AI solution engineer for technical engagements. You’ll also benefit from Veeam’s robust go-to-market resources to ensure customer success.

What You’ll Do:

• Develop and execute a territory plan to drive repeatable revenue within assigned accounts.
• Collaborate with account executives to identify and maximize cross-sell opportunities for Securiti AI solutions.
• Lead the entire sales process, serving as a trusted advisor, and presenting compelling business cases to customers.
• Manage a pipeline of high-value opportunities, ensuring accurate forecasting and CRM discipline.
• Expand relationships with key channel partners and resellers to accelerate deal flow and market reach.

What You’ll Bring:

• Proven success closing complex enterprise software deals, with 10-15+ years in security software sales.
• Extensive experience managing multithreaded sales cycles involving multiple stakeholders.
• Strong existing relationships with C-suite executives and channel partners in large enterprises.
• Deep understanding of enterprise software sales, particularly in data security, management, or cybersecurity.
• Reputation for integrity, honesty, and building long-term customer relationships.

What You’ll Get

• 20 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance and income protection during illness or injury
• Annual wellbeing allowance and flu vaccination vouchers
• Discounted HCF corporate health insurance
• Free, confidential counselling and coaching via EAP
• Superannuation contributions via salary sacrifice
• Car allowance for eligible field sales roles
• Salary sacrifice options for portable electronic devices (phones, laptops, tablets)
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

PRINCIPAL FIRMWARE ENGINEER / TEAM LEAD 

Our mission is to improve the performance of athletes and teams, which we do by engineering the premier technology platform for sport. We've been at the forefront of sports technology and science since 2006 - we don't just work in the sporting industry, we are actively changing its future.  Our solutions are designed to help athletes and coaches “play smart” in a world where 1% can literally mean the difference between winning and losing.

We work with over 4,600 teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimise athletes’ health, game-day readiness, and performance, as well as in-game tactics.  Our solutions include wearable technology, video analytics, and athlete monitoring solutions, and we are passionate about helping sports organizations at all levels to better scout, recruit, teach, and win.

WE WANT PEOPLE WHO ARE PASSIONATE ABOUT STATE OF THE ART TECHNOLOGY  

We are looking for a talented and inquisitive Principal Firmware Engineer / Team Lead whose drive for learning and determination for continuous improvement aligns with our ambitious, fast-growing and transforming company. Based in Melbourne, you will be a key player in the Research & Development team that designs the wearable tracking hardware that Catapult is famous for. You will be working with the most cutting edge technology and integrating components across our wearables and stadium infrastructure. Reporting to the Engineering Director, the primary responsibility of the Principal Firmware Engineer / Team Lead is to develop firmware solutions for the elite sports industry.  You will be responsible for the firmware development cycle and to ensure that our products have a high level of quality.

We believe that our customers deserve to have the leading wearable technology and we are on a mission to make the most invisible wearables and enhance their performance through consistently adding new measurements that have never been possible before. Our engineers drive this ethos by making sure all of this technology comes together in a way our customers love to use.

WHAT YOU’LL DO 

• Lead a team which brings up new hardware from scratch, and develops device trees and boot chains.
• Develop Linux kernel for ARM Cortex-A hardware platforms, and wireless firmware for ARM Cortex hardware platforms.
• Lead team DevOps practices, engineering processes, and design discussions with the view of continuously lifting quality and improving.
• Drive best practices around code quality and organization throughout the entire development process and in coordination with team objectives.
• Promote innovation, lead technical strategy and architecture planning, discussion, and collaboration through documentation.
• Providing technical guidance, career development, and mentoring to team members.
• Take a player-coach approach to leadership, be a multiplier and have a passion for team and team members’ success.
• Partner with product managers to align on objectives, priorities, tradeoffs and risk.
• Ensure teams have clear priorities and adequate resources to execute on plan.
• Work in multidisciplinary teams and interface with other engineers in our team and across various disciplines to create alignment.
• Lead firmware engineering “chapters” where best practice is shared amongst other firmware engineers within the business.

WHAT YOU’LL NEED

• Formal qualifications in electronics or software engineering.
• At least 5-10 years of firmware development experience.
• Demonstrated experience programming with C, C++ and Python.
• Demonstrated Linux (e.g. Yocto/PetaLinux) experience including building the kernel, developing custom kernels, device trees, and developing Linux drivers.
• Demonstrated experience with common wireless communications standards and protocols, such as BLE, Wi-Fi, UWB and long range/low bit rate applications.
• Experience developing products, scaling them and supporting them throughout the entire lifecycle.
• Experience bringing up new hardware from scratch.
• Strong verbal and written communication skills, organizational and time management skills.
• Experience in communicating with users, other technical teams, and product management to understand requirements, describe firmware product features, and technical designs.
• Ability to be nimble, proactive, comfortable working with minimal specifications.
• A solid understanding of what high performance looks like, and how to drive it.
• Experience with Atlassian’s platform for defect tracking and documentation is highly desired.
• Experience with Git code management is highly desired.
• Experience with Rust or a willingness to learn it is highly desirable.
• Occasionally providing technical support to customers (which may be on the weekend or after hours).

WHY CATAPULT? 

• We have amazing people. We can promise you will work with some of the most ambitious and intelligent people in an exciting industry, and you will do some of the best work of your life.
• We encourage our people to have constructive, open and honest communication in order to make Catapult extraordinary; innovate and create smart solutions; establish a collaborative, yet challenging, environment to develop our performance and the performance of our customers.
• Our workforce spans more than 20 countries, you'll have the opportunity to work across multiple nationalities and cultures, and build your global awareness and capability 
• We value improvement and development. We are challenging ourselves to continuously grow and become a high-performance company. That means we maintain a growth mindset in everything we do, and our people are always looking for ways to do things better.  There is unlimited opportunity to grow, do more, and do better.

Whether you’re interested in sports or not, you’ll have the satisfaction of knowing your work is supporting some of the most successful teams and athletes on the planet! While we have access to many exciting opportunities, we also realise that we are here to do a very important job for our customers. As a result, we aim to work with purpose and intention. We look for people that can add to our team culture, those who actively contribute and individuals who are excited about what they do. 

In order to build the future of sports performance, we need the brightest talent in order to do so. If you think you can contribute to the empowering, enjoyable and exciting Catapult environment, then we invite you to apply.

Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other marginalized groups tend only to apply when they check every box. So if you have what it takes, but don't meet every single point in our job ad, please still get in touch! We would love to have a chat and see if you could be a great addition to our team. We are building the future of sports performance. Our priority is to find the brightest talent who can add to our team culture, actively contribute, and be excited about what they do.

All offers of employment are subject to Catapult's positive prehire check. To find out more, please contact the Talent Partner for this role

FEQ127R70

As a Sr. Manager, Field Engineering (Solutions Architects), you will build and lead a team of pre-sales Solutions Architects focusing on your assigned accounts. Your experience partnering with the sales organisation will help close revenue with the right approach whilst coaching new sales and pre-sales team members to work together. You will guide and get involved to enhance your team's effectiveness; be an expert at communicating complex, business value-focused solutions; support complex sales cycles; and build relationships with key stakeholders in your customers' companies. You will report to the Technical GM, ANZ.

The impact you will have:

• Manage hiring, building the pre-sales team of Solutions Architects
• Rapidly scale the designated Field Engineering segment organisation without sacrificing quality
• Build a collaborative culture within a rapid-growth team. To embody and promote Databricks' customer-obsessed, teamwork and diverse culture
• Support increase Return on investment of SA involvement in sales cycles by 2-3x over 18 months
• Promote a solution and value-based selling field-engineering organisation
• Display an understanding of business needs and revenue potential for accounts in the assigned region
• Build Databricks' brand in partnership with the Marketing and Sales team

What we look for:

• Experience in Pre Sales Manager role in developing, managing and building a team of successful Big Data, Cloud, or SaaS professionals
• Experience with Digital Native companies/ecosystems
• Have experience scaling and mentoring field and technical teams from scratch both onshore and offshore teams.
• Knowledgeable in and passionate about data-driven decisions, AI, and Cloud software models
• Great at instituting processes for technical field members to improve efficiency
• Background experience in Data Architecture such as Data Engineering / Database technologies or Data Science

Monks is seeking an experienced client-facing Data Engineer (Marketing & BI) to drive data and analytics delivery across marketing, audience, and e-commerce engagements for both small and large enterprise clients. 

This is a hands-on role that blends business and data responsibilities. Your time will be split approximately 70% on client delivery and 30% internal (capability building, reusable assets, innovation, growth, etc). You’ll be focused on SQL-based data modelling and analytics delivery, and you’ll run client workshops and stakeholder management, while also building out solutions in the broader BI space, executing technical implementations across a range of analytics and cloud data platforms.

The ideal candidate has a history of working with modern data products (e.g. BigQuery, Snowflake, Databricks, Redshift), and a proven track record of experience with the modern data stack based on cloud technologies, including data transformation, orchestration, warehousing and modelling, as well as BI and dashboard design using tools like Looker Studio, Power BI or Tableau.

Why Monks?

In this role, you’ll help clients shape data pathways, translate data into insights and needs-based recommendations, deploy and configure the right tools, and improve data reliability, speed to insight, and KPI consistency. Working in the broader Data capability at Monks, this position offers opportunities for growth within our wider APAC data team with clear channels of progression into more senior roles, the ability to participate in innovation on projects and product development, and the potential to advance the practice of analytics and data from the forefront.

Key Responsibilities

• Lead requirements discovery and translate business questions into data/measurement solutions.
• Design data models (dimensional/star schemas) to support scalable reporting and self-serve analytics.
• Design and model data across various cloud data warehouses (BigQuery/Snowflake/Databricks/Redshift) from marketing, web/app, and e-commerce sources; exact platform varies by client.
• Articulate, design and develop BI dashboards and custom reporting experiences using tools such as Looker Studio, Power BI and Tableau.
• Establish data quality, monitoring, documentation, and governance practices.
• Partner with analytics/measurement teams on tracking approaches (GA4/GTM) to ensure usable downstream data.
• Present insights and recommendations to senior stakeholders; influence roadmaps, estimation and prioritisation.
• Contribute reusable assets (templates, data patterns, dashboard standards) to the wider Monks APAC data capability.
  
  

Requirements

• A minimum of 2+ years experience in data engineering / analytics engineering / BI engineering.
• At least 1 year experience in client-facing delivery, consultancy or agency 
• Expert SQL skills, primarily in an ETL/ELT context; we are BigQuery first, but some Python is also favoured.
• Strong dimensional modeling (star schemas), warehouse design, and metric/KPI definition for analytics use cases.
• Experience with BigQuery and at least one other cloud data platform (Snowflake, Databricks, Redshift, etc).
• Experience building BI dashboards (Looker Studio, Power BI, Tableau).
• Hands-on experience with mainstream analytics platforms and data collection approaches, including Google Marketing Platform tooling (GTM, GA4, etc) preferred
• Experience with transformation and orchestration tools including dbt, Airflow, Dagster or Prefect.
• Familiarity with broader enterprise BI platforms such as Looker (LookML/custom visualisations) or Datorama.
• An understanding of the adtech/martech/data landscape; CRM & CDP familiarity is a strong plus.

About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.

#LI-CX1

About the Team

SevenRooms, powered by DoorDash, is a hospitality technology platform that helps restaurants drive revenue and profitability by leveraging data to build direct guest relationships, deliver exceptional experiences, and increase repeat business.

The Sales Enablement team, within the In-Store Strategy & Operations organization, drives productivity across sales and go-to-market teams by aligning to key business priorities and delivering end-to-end enablement across process, product, skills, GTM strategy, and tooling. In close partnership with Sales, Customer Success, Product, Marketing, and Operations, the team builds and executes programs that improve performance and support overall business growth.

About the Role

This role sits within the Sales Enablement team in the In-Store Strategy & Operations organization. As a Specialist, you will support regional field enablement efforts for our In-Store line of business, delivering training that drives performance and consistency across the customer journey.

Embedded in your region, you will act as a bridge between central strategy and frontline teams, partnering closely with senior enablement managers and Pre/Post Sales leaders. You will deliver training across product, positioning, and processes, while creating feedback loops to continuously improve programs. This role is hands-on, covering new hire onboarding, product education, call reviews, and workshops to drive best practice adoption. Your focus will be on improving ramp time, win rates, retention, and expansion performance across the region.

You will report into a Senior Sales Enablement Manager. This role is 100% remote; however, we have offices in Sydney and Melbourne, which we encourage employees to take advantage of.

You’re excited about this opportunity because you will…

• You enjoy supporting sales and post-sales teams by improving the way they work — helping them operate more efficiently, confidently, and consistently.
• You are energized by enabling In-Store sellers and Customer Success teams with the right messaging, training, and best practices to drive stronger performance.
• You’re passionate about training and can deliver engaging live instruction with confidence and clarity to maximize impact.
• You take pride in reinforcing high standards of execution, and are excited to gather feedback from frontline teams, identify friction points, and turn insights into action.
• You want to contribute to a culture of performance excellence by ensuring the In-Store team is aligned, prepared, and equipped to win.
• You enjoy supporting continuous learning and skill development that improves ramp speed, win rates, and long-term revenue growth.

We’re excited about you because…

• 1–3+ years of experience in enablement, sales, customer success, or a related go-to-market support function.
• Experience working with sales systems such as Salesforce, Gainsight, Gong, Outreach, or related tools preferred.
• Ability to translate playbooks and processes, into engaging and impactful learning experiences.
• Experience supporting sales or post-sales teams, ideally in a fast-paced environment.
• Strong project coordination skills with the ability to work independently and handle multiple workstreams simultaneously.
• Excellent written and verbal presentation skills, especially in explaining systems, processes, or technical concepts.
• Comfort working cross-functionally with Sales, Product, Sales Ops, and RevOps teams.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Technical Support Team at SevenRooms is part of DoorDash’s broader Customer Experience and Support Ops organization. We partner directly with hospitality operators around the world to deliver best-in-class customer support. Our mission is to ensure that when things go wrong—or when guidance is needed—there’s always someone knowledgeable, strategic, and empathetic ready to help. Whether it's troubleshooting technical issues, advising on product setup, or driving value from our platform, we work across chat, email, and phone to create seamless and impactful experiences. Ultimately, we’re here to ensure our merchants succeed while supporting a fast, reliable, and efficient support operation across a 24/7 model.

Multiple Full-time Hourly Shifts Available. At least one weekend day availability is a must. 

About the Role

In this role, you’ll work directly with hospitality operators across the globe to troubleshoot issues, instruct and teach product functionality, and strategize to maximize our customers’ Return of Investment. This role is imperative in advancing our mission to provide world class customer support to our clients. 

You’re excited about this opportunity because you will…

• Support Customers via Email, Phone and Chat. Promptly respond to customer inquiries through email and phone, resolving issues efficiently and with care. 
• Provide Strategic Solutions. Help customers get the most out of the platform by delivering thoughtful, prescriptive setups tailored to their goals, showing both technical knowledge and strategic insight.
• Master the SevenRooms Platform. Build and maintain deep knowledge of the SevenRooms platform - both broadly and in the context of individual client needs. 
• Document Resolutions. Record issue resolutions and steps taken, ensuring clear documentation across all client interactions. 
• Prioritize with Impact in Mind. Evaluate and act on support requests based on the severity of customer impact, ensuring the most critical issues are addressed first.
• Use Internal Tools Effectively. Learn and apply a variety of internal and external systems to log, track, and pull relevant data, supporting smooth and informed day-to-day operations.

We’re excited about you because…

• You’re a strong communicator, both in writing and over the phone
• You bring a positive, collaborative attitude and thrive in team environments
• You’re comfortable juggling multiple tasks in a fast-paced startup environment, with excellent follow-through
• You have a proven ability to build strong, trusted relationships with clients
• You deliver outstanding customer service, striking the right balance between empathy and effective solutions
• You’re analytical and resourceful, with sharp problem-solving skills
• You have a technical mindset and an interest in hospitality tech
• You’re familiar with tools like Zendesk, Jira, Salesforce, or similar platforms
• You have 1+ years of experience in a high-impact, customer-facing support or strategic account role, ideally in B2B, SaaS, or hospitality

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

FEQ127R70

As a Manager, Field Engineering (Solutions Architects), you will build and lead a team of pre-sales Solutions Architects focusing on your assigned accounts. Your experience partnering with the sales organisation will help close revenue with the right approach whilst coaching new sales and pre-sales team members to work together. You will guide and get involved to enhance your team's effectiveness; be an expert at communicating complex, business value-focused solutions; support complex sales cycles; and build relationships with key stakeholders in your customers' companies. You will report to the Technical GM, ANZ.

The impact you will have:

• Manage hiring, building the pre-sales team of Solutions Architects
• Rapidly scale the designated Field Engineering segment organisation without sacrificing quality
• Build a collaborative culture within a rapid-growth team. To embody and promote Databricks' customer-obsessed, teamwork and diverse culture
• Support increase Return on investment of SA involvement in sales cycles by 2-3x over 18 months
• Promote a solution and value-based selling field-engineering organisation
• Display an understanding of business needs and revenue potential for accounts in the assigned region
• Build Databricks' brand in partnership with the Marketing and Sales team

What we look for:

• Experience in Pre Sales Manager role in developing, managing and building a team of successful Big Data, Cloud, or SaaS professionals
• Experience with Digital Native companies/ecosystems
• Have experience scaling and mentoring field and technical teams from scratch both onshore and offshore teams.
• Knowledgeable in and passionate about data-driven decisions, AI, and Cloud software models
• Great at instituting processes for technical field members to improve efficiency
• Background experience in Data Architecture such as Data Engineering / Database technologies or Data Science

LivePerson (NASDAQ: LPSN) is a leader in trusted enterprise conversational AI and digital transformation. The world's leading brands use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes. Fast Company named LivePerson the #1 Most Innovative AI Company in the world.

Position Overview: 

The Support Engineer II (L2) is a fully qualified, professional and Subject Matter Expert (SME) who provides advanced technical assistance within a 24/7 global operation. Reporting to the Support Engineer Manager, this role sits within our Global Services organization. You will act as the primary technical focal point for complex investigations, bridging the gap between customers, field teams, and Engineering to resolve uncommon incidents and promote platform stability. The single most important outcome for this role is the successful resolution of escalated, high-impact technical cases while proactively guiding internal and external stakeholders to meet all Service Level Targets (SLTs).

You Will: Key Responsibilities & Impact

• Advanced Case Management: Own the end-to-end investigation and resolution of complex and uncommon technical cases escalated by customers, acting as the SME for assigned technical areas.
• Engineering Collaboration: Report, track, and promote issues and bugs with Engineering, working closely with product leaders and developers to ensure long-term fixes.
• Stakeholder Guidance: Educate and proactively guide internal field teams and external customers with advanced technical knowledge, troubleshooting tools, and specialized methods.
• Process Excellence: Manage escalated incidents across multiple channels to consistently meet or exceed SLTs and KPIs.
• Technical Leadership: Assess unusual circumstances using sophisticated analytical techniques to identify root causes and suggest creative variations in troubleshooting approaches.
• Knowledge Management: Create and maintain high-quality technical documentation and runbooks to improve team efficiency and scale support capabilities.

You Have: Required Skills & Qualifications

• Professional Experience: Typically requires a minimum of 4 years of related technical experience with a Bachelor’s degree, or 2 years with a Master’s degree, or equivalent practical experience.
• Technical Expertise: Complete knowledge and full understanding of professional disciplines within technical support, including the ability to resolve a wide range of issues in creative ways.
• Problem-Solving Skills: Proven ability to work on problems of diverse scope where analysis of information requires evaluation of identifiable factors and the adaptation of existing approaches.
• Communication & Persuasion: Exceptional communication skills with the ability to enhance relationships and networks with senior partners, often requiring persuasion and the adaptation of style to differing audiences.
• Independence: A proactive mindset with the ability to work independently, determining methods and procedures on new assignments and acting as a facilitator or team leader when necessary.
• Operational Flexibility: Ability to work in a 24/7 or business hours role, displaying a calm demeanor in critical situations.

Our Benefits & Perks: 

We are committed to supporting the complete well-being, health, financial security, family, and professional growth of our permanent employees.

🏥 Health & Wellbeing

• Health & Mental Support: Access a confidential and free Employee Assistance Program (EAP), providing professional counseling for you and your immediate family members.
• Life & Financial Protection: Your Life and Salary Continuance Insurance is fully paid by the company, offering peace of mind and financial security.
• Health Insurance Coverage: Benefit from Medibank Health Insurance, with up to 80% of the premium paid by LivePerson (LP), extending coverage to you and your immediate family members.

👨‍👩‍👧‍👦 Time Away & Flexibility

• Generous parental leave policy
• LP Care Days: You receive 5 additional paid "LP Care Days" per year to use for personal, family, or well-being needs. Once your annual leave is exhausted, we provide an extra 5 days of LP Care Days to ensure you have the time to recharge and show up as your best self.

💰 Financial & Growth

• Employee Stock Program (ESPP): Participate in our Employee Stock Participation Program and receive a discount on company shares, allowing you to directly share in LivePerson's success and growth.
• Learning & Development: We actively support your professional journey with robust programs for growth and learning development, including allocated stipends, ensuring you reach your full potential.

💻 Workplace Flexibility

• Remote-First Model: This role is fully remote (#LI-Remote), offering excellent work-life balance and flexibility. We also maintain dedicated offices in Sydney and Melbourne for those who wish to meet colleagues or collaborate in person.

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace, and recognized by Gartner as a leader in the Conversational AI space.

Belonging at LivePerson

We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer. We believe that diverse perspectives drive innovation. All qualified applicants will receive consideration for employment without regard to protected characteristics under Australian law.

Accessibility Commitment

LivePerson is dedicated to the accessibility needs of our applicants and employees. We provide reasonable adjustments to job applicants with disabilities. Applicants who require a reasonable adjustment for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Important Candidate Notice: 

The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information.  The phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.

Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address.

LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information, and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com

So, what’s the role all about?
The Senior Technical Account Manager is a seasoned account manager, program/project manager and technical resolution professional who is an expert in their field. They are unified with team members across the company in exceeding customer expectations, improving our processes and technology, and meeting company growth objectives. This role is responsible for resolving complex problems and providing excellent technical and customer service to one or more named enterprise-level accounts. Collaborating with specialist resources across the company, he/she will help key customers overcome issues, succeed in their business using our technology and services, expand their usage of our products, be referenceable and be a loyal customer.

After key customers have purchased and are implementing our solutions, the Technical Account Management (TAM) team takes ownership of the customer relationship and becomes their advocate within NICE. The Technical Account Manager (TAM) begins to engage with the customer before they go live on the contact center platform and collaborates closely with the customer from that point forward to ensure their success.

​Interactions with customers will be conducted via phone, email, chat, and Teams, with planned face-to-face meetings as required. The TAM must be able to work both independently and be part of a wider Sales and Services team ensuring the highest levels of customer success and value realisation is achieved. 

How will you make an impact?   

• Work during the customers' core business hours, with occasional extended hours as needed.
• Occasional on-call after-hours work may be required as needed by the customer.
• As their TAM, be the assigned accounts' prime point of contact and engage resources across several teams as needed to resolve their issues and requests.
• Develop and maintain an effective relationship with assigned accounts, hold regular discussions to review issues, understand their strategic objectives and business, share how NICE's solutions meet their needs, introduce best practices, build mutual success plans and become their trusted partner and advisor.
• Excellent triage and troubleshooting skills, mentoring peers to improve their knowledge and drive success.
• Personally resolve customer issues as required while scheduling time for proactive activities.
• Partnering with other NICE employees and teams (technical support, professional services, product management, engineering, etc.), ensure that all technical challenges and other issues/cases/requests are being managed properly, are within SLA targets, and are progressing toward resolution.
• Demonstrate superior in-depth knowledge of NICE products and associated technologies, especially those employed by assigned accounts.
• Demonstrate expertise and maintain currency in telecommunications, contact center, and related technologies.
• Develop and present customized presentations and reports to assigned accounts that both quantify and qualify product/service usage, realized benefits, achievements, opportunities, and next steps.
• Provide training to accounts to ensure that they get the most out of their NICE investment.
• Ensure that all communication, interactions, assignments, details, and actions are clear, effective, timely (within established SLA), and are recorded into the CRM system.
• Appropriately contribute to and take charge of meetings, calls, and other discussions to convey ownership, organization, progress, and direction
• Consistently and regularly update customer and account information, keeping it current in the CRM system.
• Tactfully, confidently, and professionally communicate with all stakeholders, especially in emotionally charged and escalated situations, bringing people together with the common goal of resolving issues and accelerating the customer's success.
• Assist the team by taking ownership of escalations in your area of expertise, exemplifying the effective handling of complex situations.
• Develop and drive business cases that outline problems, impacts, proposed solutions, and outcomes that help NICE improve our performance and success.
• Present a professional image in communication, conduct, attitude, and attire.
• Demonstrates professionalism and leadership with customers and helps peers to develop the same level of expertise.
• Accountable for all actions, and tactfully reinforce accountability across all employees and teams in the company for delivering to OLA and SLA. Professionally and tactfully teaches proper process and methods that ensure customer service excellence.
• Assist assigned customers in preparation for go-live and build confidence with them as they begin using our products in a live environment.
• Responsible for customer satisfaction and referencability on assigned accounts.
• Participate in team goal achievement and set personal goals that increase effectiveness and success.
• Key member of the TAM team, collaborate, support and backup your teammates.
• Successful at turning struggling accounts into successful accounts.
• Planned travel (up to 25%) required and being co-located on key customer sites.
• Perform other tasks and duties as assigned or needed.
• Follow the company Code of Ethics and NICE policies and procedures at all times.
• Communicate in an effective and professional way with customers in and outside of NICE.

Education Requirement:

• ​Bachelor’s degree in computer science, Business Information Systems or similar field or equivalent work experience required.​

Have you got what it takes?

• 8+ years in a Technical/Service role in software, telecommunications or in customer service, cloud contact center and/or service delivery.
• Wide experience of Enterprise Cloud Telephony and CX Platforms
• Demonstrated technical problem-solving proficiency.
• Excellent analytical and advanced troubleshooting skills with end-users/customers.
• Excellent customer service and communication skills, both verbal and written.
• Ability to multitask and work well in a demanding environment.
• Proficient in Microsoft Office applications.
• Able to work with little supervision and complete projects.
• Working technical knowledge of contact center software/design/functionality.
• Demonstrated experience in a fast-paced environment and meeting customer time constraints.
• Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport.

You will have an advantage if you also have:

• Experience with the NiCE CXone platform
• Experience with Contact Centre as a Service (CCaaS) solutions is highly regarded, along with demonstrated ability to operate in dynamic cloud environments and effectively manage ongoing platform changes
• Extensive infrastructure / networking knowledge, and telecommunications architecture (PBX, Carriers and VoIP/SIP Technology)
• Comprehensive knowledge of Modern CX Platforms and Applications
• Understanding of basic scripting and call flow routing fundamentals
• Experience using SIP signaling.
• Competent in database and SQL concepts and scripting
• Analytical, inquisitive, service & collaborative, friendly demeanor, early adopter.​
• AWS / Azure Technology and Environments
• Demonstrable experience in driving positive Customer Success outcomes.
• ITIL / Project Management exposure and qualifications

What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX! 
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10741
Reporting into: Manager
Role Type: Individual Contributor

Job Duties and Responsibilities:

• Partner with the regional sales team to develop strategic and technical account and territory plans
• Support our customers along their sales journey by showing them the value of the Okta technology through live demonstrations and sales presentations.
• Developing confidence to communicate with stakeholders at all levels of the customer's organization, including CxO, security, developers, Product Managers and IT administrators.
• Serving as the key technical advisor for our customers, leading the technical solutioning phase for our customers, partnering with the sales team and our partners.  Acting as the Technical Advocate for our customers, with Internal Okta teams.
• Execute well-defined, outcome-focussed POCs
• Build and manage technical relationships with Okta Customers, Technology Partners and Delivery Partners.
• Participate in Okta Marketing led events, as a Speaker / Thought Leader and an attendee
• Enjoy travelling and meeting customers. Travel will be mainly domestic.  There may also be opportunities to travel to other Asia Pacific countries to support teammates; and within the US for training and conferences.  

Skills & experiences that will help in the role:

• Minimum of 1-2 years experience in a pre-sales consulting role, or customer facing consulting role.
• Strong communication skills, written and verbal, and an ability to quickly communicate complex ideas around a technical topic, using various means, including in front of a whiteboard.
• Communicate effectively with stakeholders at all levels of the customer's organisation, including CxO, security, developers, and IT administrators.
• Ability to be organised and analytical, and eliminate sales obstacles using creative and adaptive approaches
• A passion to be in the forefront of technology, learning a diverse set of technologies that Okta integrates with and helping solve real world Identity challenges
• Enjoy being in a fast paced environment, operating at the speed of cloud, to help customers accelerate their journey to the cloud, rapid adoption of technology and design their Zero Trust security strategy with Identity as the foundation.

You might also have (not mandatory):

• Experience with Identity & Access Management, Single Sign-on, Security and API-based solutions
• Experience with at least one standard network security protocol (eg. OAuth 2.0, OpenID Connect, SAML, LDAP)
• Proficient in either IT Security, Identity and Access Management or Developer domains
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field
• Hands-on experience in one or more of the following areas: web development (JavaScript, HTML, frontend frameworks), mobile development (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
• Software developer experience

#LI-TH1

#LI-Hybrid

P24431_3354094

Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

Join our team! We’re building a world where Identity belongs to you.

The Auth0 Sales Team

Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumer and SaaS applications. As a Public Sector Auth0 AE, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Auth0 customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers.

Auth0 is an Enterprise-grade IRAP-assessed Customer Identity Access Management system (CIAM) relied upon by many of the region's Government and Highly Regulated agencies to make login seamless, simple and secure.

Public Sector Account Executive, Auth0 

The successful candidate is a highly motivated, self-driven, and senior Public Sector sales executive who is passionate about winning key new logos, about engineering and product technology, and about driving protection against the biggest identity threats.

As an Auth0 Account Executive, you will be working with the most important government agencies delivering digital citizen services, enhancing the experience of liaising with and using government 3.0 services. Auth0 is focused on providing value to Product Development teams (Engineering, Product, Security and Architecture). You will continually drive territory growth primarily through net new logo acquisition as well as through cultivating relationships to develop and grow existing Auth0 customers.

What you’ll be doing:

• Build a plan to guide your long-term approach to net new logo pipeline generation
• Consistently deliver revenue targets to support YoY territory growth
• Identify, develop and execute account strategies to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers
• Demonstrable skills in creating compelling artefacts, documents and presentations to convey ideas
• Highly experienced in Executive Stakeholder alignment and running Quarterly Business Reviews
• Scope, negotiate and close agreements to meet and exceed revenue quota targets
• Holistically embrace, access, and utilize partners to identify and open opportunities
• Build and nurture effective working partnerships within your Okta ecosystem (xDRs, Partners, Presales, Customer First, etc) – with a proven track record of partnering with key SIs and AWS
• Travel as necessary to build and cultivate customer and prospect relationships

What you’ll bring to the role:

• 10+ years success in growing revenue for sophisticated, complex Public Sector and enterprise focused SaaS products
• Ability to evangelize, educate and create demand within Product, Digital and Engineering organizations, with a strong track record of pitching and closing to Product, Engineering, and Architecture decision makers
• Deep technical discovery skills that resonate with the developer community (you must have a strong grasp of product development lifecycle, DevOps, engineering terminology, product management)
• Strong technical acumen with proven ability to connect a technical sale to a company’s business and transformation outcomes
• Impeccable business accumen and outstanding communication and presentation skills with audiences of all levels (both Practitioners and Executives) and all technical aptitudes, with attention to detail
• Prior experience working with and facilitating large transformational Engineering, Product and Digital initiatives
• Confident and self-driven with the humility required to successfully work in teams
• Proven record of out-of-the-box thinking to open up new logos and win transformative opportunities
• Expertise using a Sales Framework such as MEDDPICC, Challenger or Sandler (we use MEDDPICC)
• Consistently high-level energy, rigour and accuracy with forecasting and opportunity hygiene management.

#LI-TH1

#LI-Hybrid

SRC-619

About the Team

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defense capability.

About the Job

Staff Robotics Engineers lead the delivery of vehicle perception and planning capability integrated in to our products, acting as technical leads, extremely senior individual contributors, and/or as team leads that are also hands-on contributors. . This includes systems analysis, sensor selection and integration, perception architecture and implementation, motion planning, health management, behaviour analysis, simulation and test infrastructure, and interfaces with lower- and higher-level systems. We expect Staff Robotics Engineers to demonstrate unparalleled end-to-end outcome ownership, driving the rapid architecting, design, delivery, support, and evolution of safe and effective vehicle autonomy on Anduril’s autonomous platforms through their entire product life-cycle.

WHAT YOU'LL DO

• Own customer success through the design and delivery of a multi-year, multi-stakeholder software roadmap that spans across multiple teams.
• Leverage internal product and program-specific engineering teams to rapidly deliver capability beyond the scope of current platforms, with a clear path for both architecture and capability evolution over time
• Partner with external teams, collaborating on interfacing requirements between diverse systems and technologies
• Lead teams that architect, design and implement trusted safe navigation, collision avoidance, and situational awareness systems that balance constraints, restrictions and requirements in a multi-stakeholder environment.
• Drive the development and implementation of sensor suites, perception algorithms, planning algorithms, and test fixtures to deliver safe navigation and effective operation of Anduril’s autonomous vehicles
• Perform high impact IC work in architecture and implementation across the whole perception and planning stack
• Utilize advanced techniques in computer vision, sensor fusion, and machine learning to enhance perception and planning capabilities of Anduril vehicles
• Conduct thorough testing and validation of perception and planning algorithms through development and use of simulation and analysis of data from real-world experiments, including evolving the data analysis tooling.
• Collaborate with cross-functional teams, including software engineers, mechanical engineers, and systems engineers, to ensure effective system integration and testing
• Travel to co-locate with end-users and/or other teams up to 20% of the time

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experienced and proficient in C++ and/or Python software development
• Familiarity with autonomous vehicle hardware and sensors such as radar, sonar, LIDAR, and cameras
• Demonstrated knowledge of at least one of: computer vision, sensor fusion, SLAM, motion planning, machine learning
• Experience in a senior perception or planning role for the delivery of a robotic system
• Capacity to act as the technical owner for a sysem, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Ability to collaborate with stakeholders to define and implement robust validation and verification strategies for perception and planning modules
• Capacity to learn and grow individually, while mentoring junior team members effectively, building team cohesion and capacity
• Eligible to obtain and maintain an Australian Government Negative Vetting 2 security clearance (NV2)

PREFERRED QUALIFICATIONS

• Experience with autonomous systems in the ground, air, maritime or space domains
• Experience with simulation tools and frameworks, such as Gazebo, Unity, or Unreal Engine, for algorithm validation and testing
• Knowledge of safety standards and certification processes for autonomous systems
• Familiarity with System Engineering concepts

Anduril is an equal-opportunity employer, and we encourage candidates from all backgrounds to apply. If you are someone passionate to work on problems that matter, we’d love to hear from you!

About the Team

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defence capability.

About the Job

Staff Software Engineers lead the delivery of a variety of software integrated in to our products, acting as technical leads, extremely senior individual contributors, and/or as team leads that are also hands-on contributors. This includes autonomy, simulation, data processing, payload integration, and off-board command and control and decision support. We expect Staff Software Engineers to demonstrate unparalleled end-to-end outcome ownership, driving the rapid architecting, design, delivery, support, and evolution of next generation autonomous platforms through their entire product life-cycle.

What You’ll Do

• Own customer success through the design and delivery of a multi-year, multi-stakeholder software roadmap that spans across multiple teams.
• Leverage internal product and program-specific engineering teams to rapidly deliver capability beyond the scope of current platforms, with a clear path for both architecture and capability evolution over time
• Partner with external teams, collaborating on interfacing requirements between diverse systems and technologies
• Drive architecture selection and design for robotic systems, including hardware selection, compute, storage and network architecture, service orchestration and other software platform concerns that balance constraints, restrictions and requirements in a multi-stakeholder environment
• Contribute to the design and development of a company wide roadmap for software inputs to autonomous systems
• Lead teams that develop software that runs on- and off- platform, using a variety of technologies
• Act as a subject matter expert for software engineering, representing software equities in a multi-stakeholder environment including engineering, business and sales leadership.
• Drive the design and implementation of development processes for the initial delivery and subsequent iteration of software, including full lifecycle testing
• Drive the creation of test and simulation fixtures that operate with both software- and hardware-in-the-loop
• Support vehicle manufacturing and deployment
• Lead teams of multi-disciplinary engineers, including as a mentor for Senior Software Engineers from differing backgrounds
• Travel to co-locate with end-users and/or other teams up to 20% of the time

Required Qualifications

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experience in a leadership position within a high performing technology organization
• Extensive professional experience working as a Software Engineer with one or more domains and/or technologies of expertise
• Systems and/or application programming skills including algorithms, data structures, concurrency, scaling, testing, infrastructure, software design and system design
• Experience troubleshooting and analyzing remotely deployed software systems
• Capacity to work holistically on software enabled capabilities up and down the software stack and through lifecycle through design, implementation, operation and sustainment
• Capacity to act as the technical owner for an entire software system, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Capacity to learn and grow individually, while mentoring senior team members effectively, building team cohesion and capacity
• Ability to obtain and maintain an Australian Government Security Clearance

Preferred Qualifications

• Experience in a senior role for the delivery of a military mission system
• Experience writing backend services or embedded software in C++, Rust and/or Go
• Experience writing frontend applications using Typescript and React
• Experience with the design, implementation and operation of horizontally scaled cloud technologies
• Experience with the design, implementation and support of embedded software, particularly in the field of robotics
• Experience with modeling and simulation
• Experience with development of high assurance safety critical software
• Experience within the product delivery lifecycle including manufacturing, system acceptance, deployment, and sustainment.
• Familiarity with Systems Engineering concepts
• Desire to learn and grow in to other roles that require experience as a Staff Software Engineer, such as Principal Software Engineer and/or Senior Manager, Software Engineering
• Desire to grow in to a Tech-Lead-Manager role, with responsibility for line management of engineers, in addition to delivery

About the Team

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defense capability.

About the Job

Senior Robotics Engineers independently drive delivery of vehicle perception and planning capability integrated in to our products. This includes systems analysis, sensor selection and integration, perception architecture and implementation, motion planning, health management, behaviour analysis, simulation and test infrastructure, and interfaces with lower- and higher-level systems. We expect Senior Robotics Engineers to demonstrate end-to-end outcome ownership at the major subsystem or system level. Senior Software Engineers contribute as a technical lead to the rapid architecting, design, delivery, support, and evolution of next generation autonomous platforms through their entire product life-cycle.

WHAT YOU'LL DO

• Design and implement trusted safe navigation, collision avoidance, and situational awareness systems that balance constraints, restrictions and requirements in a multi-stakeholder environment
• Design and implement scalable sub-systems including sensor processing, perception, tracking, motion planning, health management, anomaly detection, simulation, testing fixtures, and vehicle interfaces
• Contribute to the design and development of existing software components across Anduril, with the aim of developing components that are re-usable across multiple Anduril product lines
• Utilize advanced techniques in computer vision, sensor fusion, and machine learning to enhance perception and planning capabilities of Anduril vehicles
• Conduct thorough testing and validation of perception and planning algorithms through development and use of simulation and analysis of data from real-world experiments, including evolving the data analysis tooling.
• Collaborate with cross-functional teams, including software engineers, mechanical engineers, and systems engineers, to ensure effective system integration and testing
• Travel to co-locate with end-users and/or other teams up to 20% of the time

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experienced and proficient in C++ and/or Python software development
• Familiarity with autonomous vehicle hardware and sensors such as radar, sonar, LIDAR, and cameras
• Demonstrated knowledge of at least one of: computer vision, sensor fusion, SLAM, motion planning, machine learning
• Experience in a senior perception or planning role for the delivery of a robotic system
• Capacity to act as the technical owner for a sysem, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Ability to collaborate with stakeholders to define and implement robust validation and verification strategies for perception and planning modules
• Capacity to learn and grow individually, while mentoring junior team members effectively, building team cohesion and capacity
• Eligible to obtain and maintain an Australian Government Negative Vetting 2 security clearance (NV2)

PREFERRED QUALIFICATIONS

• Experience with autonomous systems in the ground, air, maritime or space domains
• Experience with simulation tools and frameworks, such as Gazebo, Unity, or Unreal Engine, for algorithm validation and testing
• Knowledge of safety standards and certification processes for autonomous systems
• Familiarity with System Engineering concepts

Anduril is an equal-opportunity employer, and we encourage candidates from all backgrounds to apply. If you are someone passionate to work on problems that matter, we’d love to hear from you!

About the Team

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defence capability.

About the Job

Senior Software Engineers independently drive the delivery of a variety of software integrated in to our products. This includes autonomy, simulation, data processing, payload integration, and off-board command and control and decision support. We expect Senior Software Engineers to demonstrate end-to-end outcome ownership at the major subsystem or system level. Senior Software Engineers contribute as a technical lead to the rapid architecting, design, delivery, support, and evolution of next generation autonomous platforms through their entire product life-cycle.

What You’ll Do

• Empathize with end-users and drive solutions that balance their needs with external constraints, restrictions and requirements in a multi-stakeholder environment
• Own software enabled solutions that are deployed to customers, optimizing for the delivery of value to the end-user
• Design and implement scalable software that rapidly delivers capability beyond the scope of current platforms, with a clear path for both architecture and capability evolution over time
• Contribute to the design and development of existing software services across Anduril, with the aim of developing components that are re-usable across multiple Anduril product lines
• Develop software that runs on- and off- robotic platforms, using a variety of technologies
• Contribute to the design, implementation and execution of development processes for the initial delivery and subsequent iteration of vehicle and mission software, including full lifecycle testing, monitoring and operation
• Create test and simulation fixtures that operate with both software- and hardware-in-the-loop
• Support vehicle manufacturing and deployment
• Work as a member of a multi-disciplinary engineering team, including as a mentor for Software Engineers from differing backgrounds
• Travel to co-locate with end-users and/or other teams up to 20% of the time

Required Qualifications

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Extensive professional experience working as a Software Engineer with one or more domains and/or technologies of expertise
• Systems and/or application programming skills including algorithms, data structures, concurrency, scaling, testing, infrastructure, software design and system design
• Experience troubleshooting and analyzing remotely deployed software systems
• Capacity to work holistically on software enabled capabilities up and down the software stack and through lifecycle through design, implementation, operation and sustainment
• Capacity to act as the technical owner for a software service, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Capacity learn and grow individually, while mentoring junior team members effectively, building team cohesion and capacity
• Ability to obtain and maintain an Australian Government Security Clearance

Preferred Qualifications

• Experience in a senior role for the delivery of a military mission system
• Experience writing backend services or embedded software in C++, Rust and/or Go
• Experience writing frontend applications using Typescript and React
• Experience with the design, implementation and operation of horizontally scaled cloud technologies
• Experience with the design, implementation and support of embedded software, particularly in the field of robotics
• Experience with modeling and simulation
• Experience with development of high assurance safety critical software
• Experience within the product delivery lifecycle including manufacturing, system acceptance, deployment, and sustainment.
• Familiarity with Systems Engineering concepts
• Desire to learn and grow in to other roles that require experience as a Senior Software Engineer, such as Staff Software Engineer and/or Software Engineering Manager
• Desire to grow in to a Tech-Lead-Manager role, with responsibility for line management of engineers, in addition to delivery

About the Team

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defence capability.

About the Job

Senior Software Engineers independently drive the delivery of a variety of embedded and/or safety critical software integrated in to our products. This includes device management, drivers, firmware, power management, networking, and contingency management and recovery. We expect Senior Software Engineers to demonstrate end-to-end outcome ownership at the major subsystem or system level. Senior Software Engineers contribute as a technical lead to the rapid architecting, design, delivery, support, and evolution of next generation autonomous platforms through their entire product life-cycle.

What You’ll Do

• Design and implement trusted, safety critical Vehicle Management Systems that balance constraints, restrictions and requirements in a multi-stakeholder environment.
• Design and implement scalable vehicle sub-systems including sensor processing, state estimation, contingency management, actuation, payload interfaces, and mission systems interfaces
• Contribute to the design and development of existing software components across Anduril, with the aim of developing components that are re-usable across multiple Anduril product lines
• Develop real-time embedded software using an RTOS.
• Develop device drivers and interfaces to a variety of sensors and actuators.
• Create test and simulation fixtures that operate with both software-and hardware-in-the-loop.
• Support vehicle manufacturing and deployment.
• Work as a member of a multi-disciplinary engineering team, including as a mentor for Software Engineers from differing backgrounds
• Travel to co-locate with end-users and/or other teams up to 20% of the time

Required Qualifications

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experienced and proficient at writing C.
• Experience with an RTOS.
• Familiarity with communications busses and protocols (e.g. CAN, CANFD, UART/RS232/RS422/RS485, SPI, QSPI, I2C, Ethernet, ARINC-825, ARINC-429, MIL-STD-1553, etc).
• Systems programming skills including algorithms, data structures, concurrency and optimization.
• Capacity to act as the technical owner for a software component, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Capacity to learn and grow individually, while mentoring junior team members effectively, contributing to team cohesion and capacity.
• Eligible to obtain and maintain an active Australian Government Security Clearance

Preferred Qualifications

• Experience in design and development of embedded applications in autonomous vehicle software systems.
• Experience with development of high assurance safety critical software applications.
• Experience in developing interfaces to sensors and actuators.
• Experience troubleshooting and analyzing remotely deployed software systems.
• Experience working with and testing electrical and mechanical systems.
• Experience with DO-178, IEC 61508, or similar certifications.
• Familiarity with navigation and communications systems.
• Experience within the product delivery lifecycle including manufacturing, system acceptance, deployment, and sustainment.
• Familiarity with Systems Engineering concepts
• Desire to learn and grow in to other roles that require experience as a Senior Software Engineer, such as Staff Software Engineer and/or Software Engineering Manager
• Desire to grow in to a Tech-Lead-Manager role, with responsibility for line management of engineers, in addition to delivery

About the Team

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defense capability.

About the Job

Robotics Engineers contribute to delivery of vehicle perception and planning capability integrated in to our products. This includes systems analysis, sensor selection and integration, perception architecture and implementation, motion planning, health management, behaviour analysis, simulation and test infrastructure, and interfaces with lower- and higher-level systems. We expect Robotics Engineers to demonstrate end-to-end ownership of their projects, contributing as a member of a team to the rapid architecting, design, delivery, support, and evolution of next generation autonomous platforms through their entire product life-cycle.

WHAT YOU'LL DO

• Implement trusted safe navigation, collision avoidance, and situational awareness systems that balance constraints, restrictions and requirements in a multi-stakeholder environment
• Implement scalable sub-systems including sensor processing, perception, tracking, motion planning, health management, anomaly detection, simulation, testing fixtures, and vehicle interfaces
• Contribute to the development of existing software components across Anduril, with the aim of developing components that are re-usable across multiple Anduril product lines
• Utilize advanced techniques in computer vision, sensor fusion, and machine learning to enhance perception and planning capabilities of Anduril vehicles
• Conduct thorough testing and validation of perception and planning algorithms through development and use of simulation and analysis of data from real-world experiments, including evolving the data analysis tooling.
• Collaborate with cross-functional teams, including software engineers, mechanical engineers, and systems engineers, to ensure effective system integration and testing
• Travel to co-locate with end-users and/or other teams up to 20% of the time

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experienced and proficient in C++ and/or Python software development
• Familiarity with autonomous vehicle hardware and sensors such as radar, sonar, LIDAR, and cameras
• Demonstrated knowledge of at least one of: computer vision, sensor fusion, SLAM, motion planning, machine learning
• Experience in a senior perception or planning role for the delivery of a robotic system
• Capacity to act as the technical owner for a sysem, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Ability to collaborate with stakeholders to define and implement robust validation and verification strategies for perception and planning modules
• Capacity to learn and grow individually, while mentoring junior team members effectively, building team cohesion and capacity
• Eligible to obtain and maintain an Australian Government Negative Vetting 2 security clearance (NV2)

PREFERRED QUALIFICATIONS

• Experience with autonomous systems in the ground, air, maritime or space domains
• Experience with simulation tools and frameworks, such as Gazebo, Unity, or Unreal Engine, for algorithm validation and testing
• Knowledge of safety standards and certification processes for autonomous systems
• Familiarity with System Engineering concepts

Anduril is an equal-opportunity employer, and we encourage candidates from all backgrounds to apply. If you are someone passionate to work on problems that matter, we’d love to hear from you!

About the Team

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defence capability.

About the Job

Senior Software Engineering Managers independently lead groups of teams to deliver a variety of software integrated in to our products. This includes autonomy, simulation, data processing, payload integration, and off-board command and control or decision support. We expect Senior Software Engineering Managers to demonstrate independent end-to-end outcome ownership of software for an integrated product family, and the teams responsible for building and maintaining it. Senior Software Engineering Managers contribute as a group lead to the rapid architecting, design, delivery, support, and evolution of next generation autonomous platforms through their entire product life-cycle.

What You’ll Do

• Collaborate with your Technical Lead and other managers to design and deliver on a multi-year, multi-stakeholder software roadmap that spans across multiple groups of teams and products
• Leverage internal product and program-specific engineering teams, and external third-parties, to rapidly deliver capability beyond the scope of current platforms, with a clear path for both architecture and capability evolution over time
• Manage architecture selection and design for robotic systems, including hardware selection, compute, storage and network architecture, service orchestration and other software platform concerns that balance constraints, restrictions and requirements in a multi-stakeholder environment
• Influence the design and development of a company wide roadmap for software inputs to autonomous systems, ensuring it meets the needs of your group
• Manage a group of teams that develop software that runs on- and off- platform, using a variety of technologies
• Influence peers and executives within your broader cross-functional engineering organization, ensuring that software engineers who are employed in cross-functional engineering teams reporting to your peers are appropriately employed and managed
• Act as a subject matter expert for software engineering, representing software equities in a multi-stakeholder environment including engineering, business and sales leadership
• Drive the design and implementation of development processes for the initial delivery and subsequent iteration of software, including full lifecycle testing
• Build and manage a 12 - 36 month roadmap for your group, nested within broader organisational and company roadmap
• Manage an allocated budget for your group
• Manage programmatic risk for your group, and collaborate with your Technical Lead to manage technical risk, including sound and timely decision making
• Lead by example as a technically competent, trustworthy, and accountable leader
• Contribute to the development of organizational vision and strategy, then communicate it effectively to your group
• Define, document, gain consensus for, and communicate appropriate goals and plans for your group, derived from broader organizational vision, strategy, and priorities
• Build your subordinate teams and managers through mentoring, professional development, career management, and collaboration with Anduril’s recruiting and people functions
• Work as a leader of a multi-disciplinary engineering group of 10 - 24 members, including as a mentor and manager for engineers and managers from differing backgrounds, and with “dotted line” responsibility for an additional 10 - 24 software engineers that report to your peers
• Report to a manager who typically will not have a background in software engineering
• Travel to co-locate with end-users and/or other teams up to 20% of the time

Required Qualifications

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experience in a senior management position within a high performing technology organization
• Extensive professional experience working as a Software Engineer with one or more domains and/or technologies of expertise
• Capacity to lead a group that works holistically on software enabled capabilities up and down the software stack and through lifecycle through design, implementation, operation and sustainment
• Capacity to act as the owner for a software platform spanning multiple integrated products, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation management, sustainment and evolution
• Capacity learn and grow individually, while mentoring team members effectively, building team cohesion and capacity
• Ability to obtain and maintain an Australian Government Security Clearance

Preferred Qualifications

• Experience in a senior role for the delivery of a military mission system and/or autonomous vehicle
• Experience writing backend services or embedded software in C, C++, Rust and/or Go
• Experience writing frontend applications using Typescript and React
• Experience working with a RTOS
• Experience with the design, implementation and operation of horizontally scaled cloud technologies
• Experience with the design, implementation and support of embedded software, particularly in the field of robotics
• Experience with modeling and simulation
• Familiarity with communications busses and protocols (e.g. CAN, CANFD, UART/RS232/RS422/RS485, SPI, QSPI, I2C, Ethernet, ARINC-825, ARINC-429, MIL-STD-1553, etc).
• Experience with development of high assurance safety critical software, including with DO-178, IEC 61508, or similar standards
• Experience in design and development of embedded applications in autonomous vehicle software systems.
• Experience in developing interfaces to sensors and actuators.
• Experience working with and testing electrical and mechanical systems.
• Familiarity with navigation and communications systems.
• Experience within the product delivery lifecycle including manufacturing, system acceptance, deployment, and sustainment.
• Familiarity with Systems Engineering concepts
• Desire to learn and grow in to other roles that require experience as a Senior Software Engineering Manager, such as Software Engineering Director

About the Team

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defence capability.

About the Job

Software Engineering Managers independently lead teams to deliver a variety of software integrated in to our products. This includes autonomy, simulation, data processing, payload integration, and off-board command and control or decision support. We expect Software Engineering Managers to demonstrate end-to-end outcome ownership of a major system within an integrated product, and the team responsible for building and maintaining it. Software Engineering Managers contribute as a team lead to the rapid architecting, design, delivery, support, and evolution of next generation autonomous platforms through their entire product life-cycle.

What You’ll Do

• Empathize with end-users and drive solutions that balance their needs with external constraints, restrictions and requirements in a multi-stakeholder environment
• Be accountable for software enabled solutions that are deployed to customers, optimizing for the delivery of value to the end-user
• Collaborate with your Technical Lead to architect scalable software that rapidly delivers capability beyond the scope of current platforms, with a clear path for both architecture and capability evolution over time
• Co-ordinate your teams roadmap and execution with other teams across Anduril, with the aim of developing components that are re-usable across multiple Anduril product lines
• Contribute to the design, implementation and execution of development processes for the initial delivery and subsequent iteration of vehicle and mission software, including full lifecycle testing, monitoring and operation
• Manage a 6 - 18 month roadmap for your team, nested within broader organisational roadmap
• Manage an allocated budget for your team
• Manage programatic risk for your team, and collaborate with your Technical Lead to manage technical risk, including sound and timely decision making
• Lead by example as a technically competent, trustworthy, and accountable team lead
• Communicate organizational vision, strategy, and direction to your team.
• Define, document, gain consensus for, and communicate appropriate goals and plans for your team, derived from broader organizational vision, strategy, and priorities
• Build your team through mentoring, professional development, career management, and collaboration with Anduril’s recruiting and people functions
• Work as a leader of a multi-disciplinary engineering team of 4 - 10 members, including as a mentor and manager for Engineers from differing backgrounds
• Report to a manager who may or may not have a background in software engineering
• Travel to co-locate with end-users and/or other teams up to 20% of the time

Required Qualifications

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experience in a management position within a high performing technology organization
• Extensive professional experience working as a Software Engineer with one or more domains and/or technologies of expertise
• Capacity to lead a team that works holistically on software enabled capabilities up and down the software stack and through lifecycle through design, implementation, operation and sustainment
• Capacity to act as the owner for a software system, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation management, sustainment and evolution
• Capacity learn and grow individually, while mentoring team members effectively, building team cohesion and capacity
• Ability to obtain and maintain an Australian Government Security Clearance

Preferred Qualifications

• Experience in a senior role for the delivery of a military mission system and/or autonomous vehicle
• Experience writing backend services or embedded software in C, C++, Rust and/or Go
• Experience writing frontend applications using Typescript and React
• Experience working with a RTOS
• Experience with the design, implementation and operation of horizontally scaled cloud technologies
• Experience with the design, implementation and support of embedded software, particularly in the field of robotics
• Experience with modeling and simulation
• Familiarity with communications busses and protocols (e.g. CAN, CANFD, UART/RS232/RS422/RS485, SPI, QSPI, I2C, Ethernet, ARINC-825, ARINC-429, MIL-STD-1553, etc).
• Experience with development of high assurance safety critical software, including with DO-178, IEC 61508, or similar standards
• Experience in design and development of embedded applications in autonomous vehicle software systems.
• Experience in developing interfaces to sensors and actuators.
• Experience working with and testing electrical and mechanical systems.
• Familiarity with navigation and communications systems.
• Experience within the product delivery lifecycle including manufacturing, system acceptance, deployment, and sustainment.
• Familiarity with Systems Engineering concepts
• Desire to learn and grow in to other roles that require experience as a Software Engineering Manager, such as Senior Software Engineering Manager

ABOUT THE TEAM

We are seeking an experienced international trade compliance leader to help build a best-in-class trade compliance program supporting the EMEA/APAC region. The International Trade Compliance team is responsible for providing strategic, high-level trade compliance advice and guidance to internal business and engineering teams as well as owning day-to-day tactical execution. Anduril is a fast-growing defence products company at the early stages of growth. Consistent with this fast growth, members of Anduril’s ITC team must be resourceful, creative, and eager to take ownership of complex matters.

ABOUT THE JOB

We are looking for International Trade Compliance Leader to join our rapidly growing team in Sydney. In this role, you will be responsible for driving international trade controls and policies to protect and guide the development of commercial dual-use and defence technology across the APAC region, as an expert in applicable US and non-US export control laws and regulations. The role will be a key interface between engineering, program management, compliance, and senior leadership to ensure that product teams are in line with engineering goals and compliance frameworks. This person will be responsible for designing and managing controls plans for commercial dual-use and defence platforms across the region and ensuring compliance with U.S. and global export control regulations. You will provide strategic guidance and regulatory expertise, achieving positive outcomes supporting Anduril’s global growth objectives.

WHAT YOU’LL DO

• Design and implement trade compliance policies, protections, and infrastructure to ensure engineering/ program development meets schedule objectives, consistent with ITAR, EAR, and local country laws/regulations of EU, UK, or Australia.
• Coordinate with external partners (e.g., customers, suppliers, in-region government agencies, etc.) to ensure product roadmaps align with internal compliance posture and pivot accordingly
• Develop country-specific classification decision rationale, heuristics and methodology for Anduril programs to improve efficiency in classification while maintaining accuracy
• Leverage AI for rapid risk-mitigated determinations
• Support the release of technology and data to internal and external stakeholders
• Deploy and maintain country-specific J/C training curricula and robust methodologies to meet cost and performance metrics
• Apply for and manage country-specific export authorizations, when required
• Oversee country-specific export authorizations, ensuring compliance with license scope, provisos and associated conditions
• Support the logistics team on hardware exports and imports as appropriate
• Provide guidance and training to Anduril regional teams on ITAR, EAR and country-specific regulations as appropriate
• Perform compliance assessments, identifying and mitigating compliance risks, of export/import authorizations and related transactions and assist in any investigations of potential compliance issues
• Lead working groups, independent projects, and collaborative efforts with within the compliance function or cross-functionally driving ITC program enhancements
• Support and implement corrective actions that result from compliance issues
• Navigate co-production, co-development, and offset projects across multiple countries, ensuring compliance with US export regulations and country-specific trade laws
• Manage Defence export portal for license applications, tracking, and reporting (RR)
• Evaluate and review commodities, including hardware, software, and technical data, for export license eligibility under AUKUS and other international trade control frameworks
• Communicate and collaborate with regulators and outside counsel to address export compliance matters
• Stay updated on regulatory changes and export compliance requirements, providing timely insights and guidance to leadership
• Provide guidance on the use of collaborative environments for sharing technical information across borders

REQUIRED QUALIFICATIONS

• Ability to travel +25%
• Understanding of engineering concepts across software and hardware and development principles to be able to craft policies and procedures to segregate commercial and export controlled technology development
• Strong understanding of the U.S. and non-U.S. export regulations, including relevant classifications pertaining to aerospace parts, electronics, computers, IT equipment, encryption technology, and navigational hardware, etc.
• +10 years experience in product development, defence technology, startups, defence contracting or similar
• +5 years experience in trade compliance, international trade controls, international contracts management
• A superpower for smashing through regulatory roadblocks
• Ability to obtain and maintain a NV2 Security Clearance

PREFERRED QUALIFICATIONS

• Experience with AUKUS partnership frameworks, including export compliance, license management, and cross-border collaboration requirements
• Experience with customs and import filings, including managing Free Trade Agreements (FTAs), temporary imports, and processing ATA Carnets for duty-free and tax-free international transactions
• Experience in group 3-5 UAS, UUVs, or robotic systems product development or concepts
• Experience working with or supporting government contracts
• Experience in managing development infrastructure and training technical teams
• Experience designing and implementing technology control plans
• An understanding of the distinctives and intersection of Lean Product and Process Development, Agile Software Development, and Lean Production
• Knowledge of exportability considerations and experience incorporating export control compliance into product development plans
• Understanding of Missile Technology Control Regime (MTCR) guidelines

Note that this is an onsite role based in of one of our offices in Sydney, Melbourne or Canberra.

As part of the Fever Originals team, you will use data and insights to create one-of-a-kind events and experiences that allow people to have unforgettable moments. 

About the Role

We are looking for an experienced, passionate and critical-thinking Production Team Lead to lead the Australia production team as well as taking ownership on some top priority projects. This person will oversee all aspects of production conducted in the region, ensuring that high-quality experiences are delivered across the board. 

The ideal candidate will show a talent for leadership and teamwork, flexibility, the ability to juggle multiple priorities, a close attention to detail, and meet deadlines while staying within budgets in challenging conditions. This role requires a proven track record in live event production and/or immersive experiences, with experience in the production and delivery of permanent attractions as a strong plus.

You will:

• Manage the Australia Production team on regional FO productions, creating a supportive team environment, and focusing on the development of team members,
• Assess regional projects and assign within the team or to freelancers as needed 
• Support the team to manage priorities, oversee progress towards deliverables and find solutions to complex situations,
• Provide production expertise to support in the feasibility and planning stages of the pipeline development, 
• Support Production Directors and Show Support Directors on the development of production tools and processes to streamline practices and optimize efficiency,
• Maintain an up-to-date directory of freelancers and service providers and an active personal network of contacts within the industry,
• Communicate and collaborate with internal cross-functional teams and stakeholders to drive alignment and execution of event deliverables,
• Manage multiple productions and help scale some of Fever’s biggest Original IPs against team targets
• Support the wider originals team in the development of new events, implementing new production formats and ensuring Fever remains up to date and ahead of the curve on emerging technologies and solutions that can enhance Fever’s experiences,
• Research new vendors, technologies, experiences,
• Oversee venue procurement, event permits, and insurance compliance,
• Handle administrative duties including expense reports, invoicing, and working with the legal department on contracts, 
• Domestic and international travel and work across time zones may be required. 

Preferred Qualifications

You have a successful track record of production management of live events, immersive experiences, and/or permanent attractions with strong oral and written communication skills. You thrive in a fast-paced environment and pride yourself on your flexible, detailed, analytical mindset. You have experience, but also an ability to think from a business perspective.

Candidates need to be passionate about the entertainment/events industry. You will have to be comfortable delivering results in an ambiguous environment and bring innovative ideas about how to create compelling experiences. 

Requirements:

• 7+ years of experience in the live event production industry 
• 1-2 years of people management experience
• Ability to manage multiple projects at any given time and pull together multiple aspects of a production in an organized and efficient way in a fast-paced environment 
• Have an innovative and solution-focused mindset to identify problems and find creative solutions
• Experience in personnel management and team talent development
• Leadership, initiative and clear prioritization skills 
• A broad network of vendors and venues, and experience with productions issues such as permitting, rules and regulations
• A strong understanding of technical production requirements and basic understanding of fabrication techniques
• Curious, with an appetite for learning, keen to push boundaries and try new concepts, and the ability to pick up new skills quickly
• Able to communicate with partners, brands, agencies, and talent on efforts, working collaboratively and willing to be hands-on
• Experience as construction manager or in construction of a theater involving the management of contractors is a plus.

You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn and can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.

Benefits

• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Superannuation
• Health insurance
• Work in a location in the heart of the city with possible travel across our markets
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

Our hiring process 

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit, and answer any questions you may have
• A 60 min online test with three topics: logic, analytics, and written understanding
• A 30 min interview with the hiring manager
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance)

On average our process lasts 20 working days and offers usually follow within a week.

About Prezzee

Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands and serving over 6 million customers worldwide. Our mission is to change lives through the power of giving—leveraging borderless payment technology and innovative digital solutions to help people connect and create memorable moments that truly matter.

As our Head of Security, you’ll play a critical role in protecting the trust our customers, partners, and teams place in us every day. Reporting to the CTO and as a member of the IT Leadership Team, you’ll lead the evolution of Prezzee’s security, privacy, and compliance maturity -  embedding security-first thinking across the organisation while delivering practical, commercial outcomes that enable growth.

This role blends strategic leadership with hands-on impact, spanning policy and governance, technology uplift, and day-to-day security operations. Your work will directly support Prezzee’s growth ambitions and position us as a market leader in information security and privacy.

What You’ll Do

Lead Our Security Strategy

• Own and deliver a clear, ongoing security roadmap aligned to Prezzee’s risk appetite, business priorities, and growth plans.
  
  
• Continuously uplift our administrative, technical, and procedural security posture across the business.
  
  
• Stay ahead of emerging threats and evolving standards, ensuring Prezzee remains proactive rather than reactive.

Build a Security-First Culture

• Act as the Security Champion across all teams and locations, embedding security awareness into how we work every day.
  
  
• Partner closely with engineering, product, IT, and the wider business to ensure security is at the forefront of design.
  
  
• Manage and mentor a small, high-performing security team, driving engagement and alignment with Prezzee’s purpose.

Governance, Risk & Compliance

• Maintain and expand compliance with frameworks and certifications including PCI, ISO:27001, Cyber Essentials+, ISO:42001 and others as required.
  
  
• Chair and manage the ISMS Committee, ensuring stakeholders have clear visibility of risks, controls, and progress.
  
  
• Lead third-party and vendor security due diligence across tools, partners, and workplace technology.

Operational Security & Incident Management

• Oversee vulnerability management, penetration testing outcomes, and remediation within agreed SLAs.
  
  
• Coordinate security incident prevention, detection, and response across internal teams, MSPs, and partners.
  
  
• Create, maintain, and regularly test cyber security response plans and supporting playbooks.

Tools, Technology & AI Governance

• Select, implement, and manage core security tools including WAF, bot detection, PAM, code scanning, and compliance platforms.
  
  
• Establish and manage an AI security governance model that safely supports workplace enablement and customer experience innovation.
  
  
• Ensure AWS environments and system architectures align with security best practices.

Partner with the Business

• Support Sales and GTM teams with customer security questionnaires, audits, and front-line security engagement.
  
  
• Balance strong security outcomes with a pragmatic, commercial mindset that enables business velocity.
  
  

What You’ll Bring

• A degree in Computer Science, Software Engineering, or a related discipline.
  
  
• 5+ years’ experience in a senior cyber security role, ideally within a systems development or technology-led environment.
  
  
• Strong understanding of AWS technologies and modern cloud architecture models.
  
  
• Proven experience delivering strategic security programs, including policy development, risk management, BCP/DR testing, third-party risk, and end-user device security.
  
  
• Hands-on experience triaging, investigating, and resolving security and operational incidents within SLAs.
  
  
• Deep knowledge of modern cyber security principles, threat landscapes, threat intelligence, and remediation techniques.
  
  
• Experience coordinating outcomes across internal teams, external vendors, auditors, and security partners.
  
  
• A collaborative, business-minded approach with the confidence to influence at leadership level.

Why Join Prezzee?
You’ll play a key role in shaping the future of digital gifting at a global scale — working with talented people, modern technology, and a culture that genuinely values openness, excellence, and impact.
At Prezzee, Where We Don’t Just Work – We Innovate, Collaborate, And Shape The Future Of Digital Giving. As Part Of Our Dynamic Team, You’ll Contribute To a Global Company’s Growth While Enjoying a Flexible, Supportive, And Inclusive Work Environment. We Offer

Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.
BirthYay Leave – Celebrate you with a paid day off during your birthday month.
Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs.
ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty.
Office Allowance – One-time payment to upgrade your office setup.
Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year.
Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team.
Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus.
Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions.
Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride.
Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers.

Prezzee has been recognised for the third consecutive year as a Computerworld Best Places to Work in IT, and as a Great Place to Work® 2026 across all of our three  regions. We value diversity, collaboration, and innovation in everything we do. Join a global team united by the core values: Give openness, Give greatness, Give magic. Give a damn &  Give Ingenuity.

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.

Who We Are:
Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands and serving over 6 million customers worldwide. Our mission is to change lives through the power of giving — leveraging borderless payment technology and innovative digital solutions to help people connect and create memorable moments that truly matter.

The Role: 

As a Technical Lead at Prezzee, you’ll drive engineering excellence by guiding a distributed team of developers to deliver secure, high-quality solutions across multiple tech stacks. You’ll combine deep technical expertise with strong people leadership—leading by example through architecture design, hands-on coding, and ownership of CI/CD pipelines and production releases.

You’ll play a key role in building and scaling high-performing distributed teams, fostering collaboration across time zones, and ensuring clear communication, alignment, and delivery. Alongside this, you’ll champion best practices, embed a DevOps mindset, and create an environment where engineers can thrive and grow.

Some of the technologies and patterns we’re working on across our teams:

• React, Typescript and Next.JS 
• Microfrontend architecture
• GraphQL Backend for Frontend using Apollo server. 
• MicroServices backend capable of over 100 orders per second.
• Realtime page performance monitoring (LCP, Total Load Time, etc..) in Datadog
• Prezzee is an AWS Enterprise customer
• We love AI and are rolling out our custom internal AI agent soon. 

Key Responsibilities:

You’ll lead frontend performance and optimisation across Prezzee’s web platform, driving measurable improvements in speed, conversion, and user experience.

• Own Core Web Vitals, page performance, and frontend responsiveness across a React / Next.js stack
• Identify and resolve bottlenecks across rendering, network requests, and bundle size
• Partner with Product, Design, and Growth to optimise conversion funnels and user journeys
• Design and evolve scalable frontend architecture using React, Next.js, and TypeScript
• Leverage monitoring and analytics tools (e.g. Sentry, Datadog, GA) to inform decisions
• Mentor engineers and lead technical direction within the squad

What We’re Looking For:

• Strong experience building and optimising modern web apps with React, Next.js, and TypeScript 
• Proven ability to lead and scale distributed engineering teams
• Proven impact improving Core Web Vitals and real-world performance
• Experience with experimentation platforms, A/B testing, or feature flagging tools
• Drive continuous improvement to optimize engineering velocity and code quality.
• Strong testing mindset across unit, integration, and E2E
• Experience working with analytics and monitoring tools to drive decisions
• Ability to influence stakeholders and work cross-functionally with Product, Design, and Engineering
• Experience driving alignment and execution across cross-functional and distributed teams

Why Join Prezzee?
You’ll play a key role in shaping the future of digital gifting at a global scale - working with talented people, modern technology, and a culture that genuinely values openness, excellence, and impact.
At Prezzee, Where We Don’t Just Work – We Innovate, Collaborate, And Shape The Future Of Digital Giving. As Part Of Our Dynamic Team, You’ll Contribute To a Global Company’s Growth While Enjoying a Flexible, Supportive, And Inclusive Work Environment. We Offer

Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.
BirthYay Leave – Celebrate you with a paid day off during your birthday month.
Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs.
ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty.
Office Allowance – One-time payment to upgrade your office setup.
Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year.
Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team.
Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus.
Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions.
Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride.
Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers.

Prezzee has been recognised for the third consecutive year as a Computerworld Best Places to Work in IT, and as a Great Place to Work® 2026 across all of our three  regions. We value diversity, collaboration, and innovation in everything we do. Join a global team united by the core values: Give openness, Give greatness, Give magic. Give a damn &  Give Ingenuity.

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.

Senior DevOps Engineer

About this role

The DevOps Engineer will work within the Platform Engineering team and help provide the infrastructure, tooling, and automation that supports Karbon’s engineering teams. This role focuses on improving deployment workflows, platform reliability, and operational visibility across our cloud platform.

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

Some of your main responsibilities will include:

• Building, maintaining, and improving CI/CD pipelines and deployment workflows using GitHub Actions and Jenkins to enable reliable production releases
• Developing and maintaining Infrastructure as Code and automated provisioning using tools such as Terraform, ARM templates, CloudFormation.
• Supporting configuration management using Chef
• Supporting containerised workloads using Docker and Azure Container Apps
• Building and maintaining monitoring, alerting, and observability systems using Datadog and OpenTelemetry
• Monitoring the security, performance, and availability of infrastructure and applications
• Investigating and resolving infrastructure and platform-related issues
• Working with engineering teams to deploy infrastructure changes safely and efficiently
• Contributing to disaster recovery, environment management, and operational resilience
• Assisting with cloud cost optimisation
• Delivering operational support for the platform as part of a team on-call roster rotation
• Working closely with Engineering and Product teams to implement DevOps solutions and improve developer workflows

About You

Candidates with the following characteristics and experience are encouraged to apply:

• 5+ years of experience working in DevOps, Platform Engineering, or Site Reliability Engineering
• Experience supporting Azure cloud environments
• Good understanding of DevOps practices and infrastructure fundamentals (Linux, Windows, DNS, TCP/IP, networking)
• Experience building CI/CD pipelines using GitHub Actions, Jenkins, or similar tools
• Experience working with Infrastructure as Code tools such as Terraform
• Experience with Docker containerisation and cloud-native application deployments
• Experience using configuration management tools such as Chef
• Experience implementing monitoring and observability using tools such as Datadog and OpenTelemetry
• Experience automating workflows using PowerShell, Bash, Python, or similar scripting languages
• Experience working with Git-based repositories and modern development workflows
• Familiarity with high-availability systems, microservice architectures, and distributed systems
• Strong communication skills and ability to collaborate across engineering teams
• A proactive approach to problem-solving and improving platform reliability

AI is reshaping how software gets built, and at Karbon we’re fully committed. We don’t see AI as a replacement for engineers. We see it as a force multiplier that will elevate creativity, impact and capability to levels we’ve barely begun to imagine. We’re looking for developers who are confident in their fundamentals, driven to grow, and excited to harness AI to build something meaningful. If you’re energized by this future rather than cautious of it, you’ll feel right at home here.

Our Core Technology Stack

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.

Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

Harbor is seeking a Technical Consultant to join our Australian team within our Enterprise Solutions practice group. The Technical Consultant ensures successful client engagements and consistent client satisfaction in both production issue resolution and continual improvement tasks.  The Technical Consultant will work closely with a team of skilled individuals from a variety of technical and professional backgrounds across multiple time zones.  Providing an excellent customer experience is an integral part of this role.   This is a remote based position with the potential to be hybrid in Australia. 

Job Duties and Responsibilities: 

• Perform updates for the Elite 3E platform  
• Provide technical consulting around various platforms 
• Assist with support across various platforms 
• Provide application guidance to clients and collaborate with users to achieve their business needs. 
• Analyse and resolve complex application and data integrity issues. 
• Document processes and procedures as required by clients. 
• Prepare test cases and perform QA testing on application enhancements. 
• Stay current with application releases. 
• Requirement for on-site visits should the need arise. 
• Provide mentorship and guidance to more junior team members. 
• Contribute to the work of the wider team, including: 
• Serve as a point of contact for clients, addressing concerns, and resolving issues. 
• Build trusted relationships with clients to effectively support long term service and growth. 
• Ensure that services are delivered and client cases are updated in according to service level agreements (SLAs).  
• Contribute to team Knowledge Base. 
• Provide best practices guidance and solutions based on business needs. 
• Work with cross-functional teams to delegate work as needed. 

Experience, Education and Qualifications: 

• Bachelor's degree in computer science, business administration, information systems or equivalent combination of experience and education. 
• 3+ years of related experience with responsibilities related to Legal Technology or Professional Services products and services. 
• 3+ years of experience in a customer-facing role. 
• Preferred experience in Elite 3E, Intapp, iManage, Aderant and NetDocuments and/or experience in a law firm or legal services environment. 
• Preferred knowledge of SQL and Windows Operating System. 
• Intermediate level of experience dealing with collaboration and project tracking tools e.g. Jira and Confluence. 
• Strong analytical and problem-solving skills. 
• Ability to communicate effectively, verbally and in writing, with technical, business and management staff. 
• Ability to manage multiple deliverables in a fast-paced environment within a framework of constantly shifting priorities. 
• Excellent interpersonal skills with the ability to develop solid working relationships with colleagues and clients. 
• Flexibility to adapt to change and to learn and develop new skillsets as required. 

About ROLLER

ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.

Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.

Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.

We’re growing fast, aiming high, and building something that matters. Backed by the world’s leading software investor - Insight Partners - we are at a critical inflection point as we consolidate our position as the global category leader.  If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.

Why You'll Enjoy This Role!

🛠️ You’ll be joining a small but growing in-house legal team with a global reach and a genuine builder’s mandate - the kind of role where you shape the function and make a real impact.

🌎 The scope is genuinely broad - product compliance across 50+ markets, financial services regulation, data privacy, consumer law,, procurement contracting and customer contracting - all under one roof!

🤝 Direct access to senior leaders from day one - real context, real feedback, and real influence from the people driving the business.

🚀 You’ll be joining a small but growing in-house legal team with a global reach and a genuine builder’s mandate - the kind of role where you shape the function and make a real impact.

Why You Want To Work With Us!

❤️ Loved by Customers - ROLLER is consistently highly rated on Capterra and G2, and trusted by leading operators worldwide. That doesn’t happen by accident. Customer obsession isn’t a value on a wall here, it’s embedded in how we prioritise, build, and measure success.

🏆 A Great Place People Choose to Stay - We’ve been Great Place to Work certified by the Australian Financial Review for several years running. That reflects a culture that values trust, autonomy, and growth, and an environment where high standards and psychological safety coexist.

💸 Competitive Package & Real Career Growth - We offer competitive compensation and benefits aligned to the level of ownership we expect. As ROLLER scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, and greater responsibility. Progression is driven by impact and capability, not tenure, and strong performance is recognised and rewarded.

Why This Role Matters

We are looking for a Senior Legal Counsel to help shape a tech-driven legal function at a truly pivotal moment. Backed by Insight Partners and operating across 30+ countries, this is a rare opportunity to have a genuine strategic influence at a high-growth global SaaS company - not just a seat at the table, but a hand in building it.

You won’t just be giving advice - you will be an architect. This is a broad role covering everything from product compliance to data privacy and financial services regulation and commercial contracting, with particular depth in two areas: partnering with our Product & Tech team to navigate complex global regulations spanning 50 U.S. states and 30+ countries, and supporting ROLLER’s growing Financial Services product suite. You’ll do all of this while implementing the AI and legal-tech systems that allow a high-growth company to scale without friction.

What You'll Do

Product Compliance & Strategy

• Act as a strategic partner to the Product & Tech team, providing legal counsel that balances technical compliance with commercial velocity.
• Design and implement a scalable system to track and interpret regulatory changes across 30+ countries and 50 U.S. states
• Manage a global network of local counsel to ensure international compliance, translating complex foreign laws into actionable product requirements.

Financial Services & FinTech

• Provide lead counsel for ROLLER’s financial product suite, including Payment and Capital..
• Navigate the intersection of technology and financial services regulation to support new product launches.

Data Privacy, Consumer and Competition Law

• Partner with Security to support the implementation of the compliance framework for global data privacy (APP, GDPR, CCPA, etc.) and security.
• Partner with the broader ROLLER business to support compliance with consumer protection and trade practices law in Australia and globally as we expand.

General & Growth Support

• Support the broader Legal function on high-impact projects, including M&A, partnerships, SaaS contracting, and global leasing.
• Procure and implement cutting-edge technology solutions to support the growth, accuracy, and efficiency of the Legal function.

About You

• Qualified lawyer admitted to practice in Australia, England and Wales, or the United States. Dual qualification is a plus.
• 8-12 years PQE, with meaningful in-house exposure alongside a strong private practice foundation - ideally from a tech-focused practice group.
• Experience at a global or scaled SaaS or fintech company is highly valued - you’ll need breadth, not depth in one narrow area.
• Commercial mindset where you understand that your job is to enable the business to move fast, not just manage risk.
• System builder track record - you’ve built legal processes and playbooks from scratch and driven adoption across a business.
• Genuine curiosity about AI and legal-tech; you don’t need to have mastered every tool, but you lean in, learn fast, and look for smarter ways to work.

We believe AI is a career-defining inflection point. ROLLER is a fast adopter of new technology like AI, and every team member is empowered to own their learning and use the latest tools to supercharge their impact. We’re looking for candidates with the proficiency or curiosity to embrace AI and technology — not just as a technical skill, but as a core competency to help us achieve big goals.

Perks!

🚀 You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.

🎉 Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!

💙 Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.

🍼 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.

💡 Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!

📚 Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

Engineering@Easygo

Easygo leads the world in crafting top-tier entertainment experiences. Within our engineering organisation, we foster a continuous learning environment, constantly pushing the boundaries of large-scale software design and development. Our culture revolves around fostering growth, nurturing learning, and upholding excellence in engineering, ensuring we consistently set the benchmark for engineering mastery.

Why join us?

Are you a passionate and ambitious software engineer ready to dive into an environment that fosters innovation, continuous learning, and professional growth? We're seeking talented individuals who are eager to tackle complex problems, build scalable solutions, and collaborate with some of the finest engineers in the entertainment industry.

• Complex Projects, Creative Solutions: Dive into intricate projects that challenge and push boundaries. Solve complex technical puzzles and craft scalable solutions.
• Accelerate Your Growth: Access mentorship, training, and hands-on experiences to level up your skills. Learn from industry experts and gain expertise in scaling software.
• Collaborate with Industry Leaders: Work alongside exceptional engineers, exchanging ideas and driving innovation forward through collaboration.
• Caring Culture, Career Development: We deeply care about your career. Our culture prioritizes your growth with tailored learning programs and mentorship.
• Embrace Challenges, Celebrate Success: Take on challenges, learn from failures, and celebrate achievements together.
• Shape the Future: Your contributions will shape the future of entertainment.

Key Responsibilities:

• Actively engage in hands-on coding, testing, debugging, and troubleshooting to ensure code quality, scalability, and maintainability.
• Write efficient, scalable, and maintainable code, adhering to coding standards and best practices.
• Lead technical discussions and propose solutions that drive team performance and contribute to team and company OKRs.
• Innovate within the team by pushing for improvements and driving constructive changes to enhance team performance and efficiency.
• Analyse complex problems and provide effective solutions, contributing to team goals and initiatives.
• Lead and independently completed medium-sized projects or components from start to finish.
• Identify opportunities for improvement and take initiative in technical discussions.
• Share knowledge and best practices with the team, fostering a collaborative and learning-oriented environment.
• Mentor junior engineers by providing guidance and constructive feedback to support their growth.
• Collaborate with stakeholders, product managers, and engineering teams to effectively communicate technical concepts.

Minimum Qualifications:

• Bachelor's/Master's degree in Computer Science or equivalent practical experience.
• 7+ years of hands-on experience in software engineering, with a primary focus on backend development.
• Experience with technologies such as Node.js, Microservices, Docker, Cloud services (e.g., AWS, Azure, Google Cloud) and related technologies.
• Experience with CI/CD tools (e.g., AWS Code Pipeline, GitHub Actions) for automating the deployment process.
• Proficiency in Subscriptions technology (WebSockets, Pub/Sub), TypeScript, GraphQL, database technologies such as PostgreSQL, Elasticsearch. 
• Strong understanding of code architecture and design principles.
• Excellent problem-solving skills and the ability to thrive in a fast-paced, dynamic environment.
• Strong communication skills for effective collaboration with teams and stakeholders.
• Analytical mindset to address complex technical challenges and devise innovative solutions.
• Positive attitude and eagerness to learn new technologies to grow as a full-stack engineer.

Preferred Qualifications 

• Experience with Svelte + SvelteKit or other server-side rendering frameworks (e.g., React + NextJS, Vue + Nuxt, Quasar, etc).
• Proficiency in JavaScript fundamentals, Storybook, and related technologies.

If you're passionate about growth, innovation, and working with the best, we'd love to have you on our team!

SENIOR SOLUTION CONSULTANT 

(Melbourne - Australia)

Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionises supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn 

THE OPPORTUNITY

CONTEXT: 

Our Solution Consulting department is responsible for supporting our sales teams in the pre-sales phases, by providing their expertise in our SaaS platform and functional purchasing processes (S2C, P2P).

ROLE: 

We are on the search for a Senior Pre-Sales Solutions Consultant with a focus to join our team who brings a dynamic approach in our fast-paced technology environment to help customers solve complex business problems. Our Solutions Consultants are analytical and product focused, they are excited at the concept of making a difference in the procurement space, creative and collaborative, and thrive on building and bringing value to new customer relationships.

This Sr Solution Consultant would support our AE in Australia mainly and report to our SC Manager in Sinapore. 

WHAT YOU WILL DO WITH US 

• Collaborating with Account Executives on qualified opportunities to uncover customer business objectives, pain points and project requirements
• Create winning strategic sales strategies and presentations for prospects using best practices and industry expertise
• Presenting the value of the Ivalua Platform with highly sophisticated and engaging demos
• Providing functional responses to RFPs and RFIs and supporting all functional/technical activities required from initial bid response through the entire sales cycle
• Recommending and supporting different selling strategies and pre-sales activities including Conference Room Pilots (CRPs) and Proof of Concepts (POCs) to support advanced prospect requirements
• Working effectively with other parts of the organization, including Product Management and R&D to support ongoing product improvements via prospects’and customers’ feedback

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Skills and Experience:

• Knowledge and experience in Procurement, Finance, or Supply Chain functions
• Knowledge of and experience in Australia and New Zealand
• Knowledge and experience with SaaS and Cloud-Based applications
• Ability to articulate the value of and sell SaaS/Cloud-Based applications
• Expertise in one or more of the following areas is a plus: Spend management, sourcing, contract management, eProcurement, eInvoicing, Spend Analytics, Direct Procurement MRP/ERP, Services procurement, Supplier Master Data management domains
• Strong interest in AI and Agentic AI
• Staying current on the solution roadmap (forthcoming improvements) as well as competitive offers to improve your industry knowledge

Strong proficiency in MS Office suite and other software tools (forecasting / sales tracking)

Soft Skills :

• Excellent writing and communication skills
• Excellent English Language skills
• Your personality will make a difference: Committed, involved, autonomous, analytical and commercially aware, you thrive in a challenging environment, and you are well organised with an entrepreneurial spirit

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalised interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology
• Sustainable Growth, Privately Held
• A stable and cash-flow positive Company for the last 10 years
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) :
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• lia)

Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

#LI-SG1

#LI-HYBRID

BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.

Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.

The Role

As a Partner Solutions Engineer, you will play a critical role in scaling the technical capabilities of BeyondTrust’s partner ecosystem. This role focuses on enabling partners to independently drive technical pre-sales activities, including discovery calls, product demonstrations, and proof-of-concept (POC) engagements. You will collaborate closely with partners to enhance their technical knowledge, align with Go-To-Market strategies, and support sales opportunities that drive pipeline and revenue growth.

Acting as a trusted advisor and technical coach, you will develop and deliver enablement programs, assist in deal registration opportunities, and provide consultative support. This role requires strong technical expertise, excellent communication skills, and a proactive approach to fostering successful partnerships.

What You’ll Do

• Partner Enablement and Training:
• Coach partners on delivering the BeyondTrust technical value proposition effectively.
• Enable partners to independently conduct discovery calls, product demonstrations, and POC engagements.
• Provide onsite or virtual foundational technical training tailored to partner needs.
• Oversee and maintain partner lab environments, ensuring they reflect the latest product versions and use cases.
• Technical and Sales Support:
• Support partners in customer-facing activities for deal registration opportunities, including discovery, demo, and POC stages.
• Conduct technical assessments, such as BCSE, to ensure partner readiness.
• Ecosystem Strategy Alignment:
• Align with the in-region focus partners and VADs to support their growth and scalability with the BT products
• Develop new technical relationships within the partner network to drive pipeline and revenue growth.
• Support NFR (Not for Resale) requests and ensure partner readiness for BeyondTrust solutions.
• Industry Representation:
• Represent BeyondTrust at partner events, trade shows, and seminars to showcase technical capabilities.

What You’ll Bring

• Minimum of 3+ years as a pre-sales engineer or support engineer.
• 5+ years working with a global software vendor.
• Proven ability to differentiate BeyondTrust solutions within the Privileged Access Management (PAM) space.
• Expertise in conducting POCs across Windows and Unix environments.
• Hands-on experience with Microsoft technologies, including Active Directory, DNS, and enterprise systems.
• Strong working knowledge of Unix/Linux operating systems, including installation, troubleshooting, and privilege management.
• Familiarity with virtualization platforms such as VMware and Hyper-V.
• Exceptional presentation, communication, and problem-solving abilities.
• Ability and willingness to travel up to 50%.

Nice To Have

• Experience with BeyondTrust products (e.g., Privilege Management for Desktops, Password Safe, Remote Support, Privileged Remote Access).
• Relevant certifications such as CISSP, MCSE, GWAPT, CCFE, CPT, CEH, or ITIL.
• Experience in building, supporting, and selling security solutions. 

Better Together

Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.

We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.

About Us

BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.

BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners.

Learn more at www.beyondtrust.com. 

#LI-EG1

About the role

We’re seeking an experienced Account Manager with 4+ years within digital marketing and martech under their belt.

You will help clients connect with their customers using innovative and strategic digital campaign solutions, across both customer loyalty and acquisition campaigns, with a focus on end-to end email campaign management. 

You will handle the day-to-day administration of your client accounts, including internal and client WIPs, workflow control, meetings, minutes, estimates and records, while developing a thorough understanding of your client’s business needs and offering strategic recommendations on digital campaigns. 

In this opportunity you will get to work with some of Australia’s most-loved retail brands.

What you’ll do

• Manage multiple key client accounts, owning all aspects of account services 
• Own the financial and contractual nature of the assigned accounts, including scoping of new opportunities, creating and reviewing SOW, MSAs & change requests, invoicing and burndown reports, ensuring prosperous financial health across accounts   
• Nurture and grow the relationships within the assigned accounts, ensuring frequent contact with key clients, in-person meetings and social gatherings
• Project management of small to medium projects/retainers, owning the coordination and completion of project timelines, resourcing, delivery, change requests, budget, and perform agile ceremonies as required 
• Be the escalation point of contact, ensuring problems are solved efficiently and with minimal impact to the client relationship, internal team and quality of work
• Conduct/assist workshops and discovery sessions to capture business and functional requirements of assigned accounts, to inform new opportunities and the scoping of identified opportunities
• Manage the resourcing of accounts, ensuring accounts are adequately and efficiently resourced
• Maintain and demonstrate a sound knowledge of Ogilvy One’s range of technical, strategic and campaign service offering, as to answer client enquiries and to proactively seeking new opportunities by identifying accounts needs within Ogilvy One’s service offerings
• Build and maintain relationships across platform partners (e.g. Martech Account Executives) to share knowledge and seek new opportunities
• Lead the end-to-end execution of marketing campaigns (primarily email marketing), including creative development, strategic guidance, quality assurance, deployment, and reporting
• Collaborate closely with clients on campaign strategic planning adhering to best practice guidelines
• Continuously monitor campaign performance, providing testing optimisation recommendations, along with reporting and analysis for meaningful insights 

What you'll bring

• Demonstrated experience with strong stakeholder management to deliver successful outcomes 
• Solid understanding of marketing technology and digital marketing
• Experience in overseeing and managing campaigns end to end
• Familiarity with digital campaigns, including email campaigns and lifecycle communications
• Comfortable presenting campaigns findings to stakeholders to drive continuous improvement 
• Strong ability to triage and work with both internal and external stakeholders to ensure outcomes
• Strong organisation and project management skills
• Excellent written and verbal communication skills with attention to detail
• Exceptional relationship building skills and a team player mentality
• Be comfortable with simplifying complex technical strategies and requirements to nontechnical stakeholders
• Experience identifying opportunities to add value to existing tech stacks 

About Ogilvy One

Ogilvy One is the customer experience and engagement arm of Ogilvy, specialising in building valuable relationships by design.

For 25 years, we've transformed business challenges into human-centric solutions that drive long-term customer value, always putting creativity at the heart of our approach. Across Ogilvy's global network of 120+ offices, we combine creativity, data, and AI to craft personalized brand experiences that connect with customers on a deeper level.

With over 4,000 specialists bringing expertise in creative, strategy, data, media, and technology, supported by a network of technology hubs powered by Verticurl, we deliver integrated solutions that help brands thrive in the age of personalization.

Why Ogilvy?   

• Go global with Ogilvy: As part of a leading global network, you'll have access to exciting career pathways and opportunities around the world. Expand your horizons and connect with colleagues across the globe. 
• Family & caregiver support: We offer a gender-neutral parental leave policy, providing 16 weeks of paid leave to support all parents and caregivers throughout their journey. We're committed to helping you balance your career and family life. 
• Unlock the power of AI: Get exclusive access to WPP Open, our cutting-edge global AI platform, and leverage the latest technology to enhance your work and drive innovation. 
• Belong at Ogilvy: We're deeply committed to fostering an equitable and inclusive workplace. Our Inclusivity & Impact Council, SheCD, WPP Unite, and Reconciliation Action Plan programs are just some of the ways we're creating a culture where everyone feels valued and respected. 
• Invest in your growth: We're invested in your success. You'll receive a tailored personal development plan to help you achieve your goals, along with dedicated support from your manager to guide your career journey. We leverage Culture Amp to facilitate meaningful career conversations and track your progress. 
• Recharge & rejuvenate: Enjoy a range of additional leave benefits, including your birthday off, Summer Fridays, and loyalty leave (an extra day for each year you're with us). 
• Wellness your way: Take advantage of discounted rates with health and fitness providers, plus access to yoga, meditation, and wellbeing programs to support your mental and physical health. 
• Confidential support: We provide confidential counselling support through Telus EAP to help you navigate any personal or professional challenges. 
• Recognising excellence: We celebrate your achievements and loyalty through our employee reward programs. 
• Referral bonus: Bring your talented friends to Ogilvy and receive a bonus! 
• Unlock exclusive savings: Access discounts and vouchers for major household brands through our benefits platform, perkSPACE. 

At Ogilvy, inclusivity is essential to our success. We're committed to building a workplace that embraces various perspectives, experiences, and backgrounds, knowing that diverse teams drive more impactful work. 

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, Māori, people with disabilities, diverse cultural and linguistic backgrounds, all ages, genders, sexual orientations, gender identities and expressions, nationalities, and family structures. 

We believe everyone thrives when they can be themselves. We provide equal opportunities and are committed to creating an inclusive environment where everyone feels valued, respected, and empowered to reach their full potential.  

If you require any accessibility adjustments during the recruitment process, please let us know: ogv-au-careers@ogilvy.com 

#LI-HF1

About Ogilvy One

Ogilvy One is the customer experience and engagement arm of Ogilvy, specialising in building valuable relationships by design.

For 25 years, we've transformed business challenges into human-centric solutions that drive long-term customer value, always putting creativity at the heart of our approach. Across Ogilvy's global network of 120+ offices, we combine creativity, data, and AI to craft personalized brand experiences that connect with customers on a deeper level.

With over 4,000 specialists bringing expertise in creative, strategy, data, media, and technology, supported by a network of technology hubs powered by Verticurl, we deliver integrated solutions that help brands thrive in the age of personalization.

About the role

We are looking for a Senior Digital Producer to lead the end-to-end delivery of data-driven digital marketing campaigns for Tier 1 clients.

Working within one of Australia’s leading MarTech and Digital Experience teams, you will own the planning, production and execution of multi-channel campaigns across marketing automation platforms such as Salesforce Marketing Cloud and Braze.

This role sits at the centre of delivery – translating strategy into executable plans, coordinating designers and developers, managing campaign production and ensuring all outputs meet quality, timeline and performance expectations.

You will work closely with clients, strategists and technical specialists to deliver high-quality digital campaigns that drive measurable results.

This role could be based in Melbourne or Sydney, but Melbourne is preferred.

What you’ll do

Campaign Delivery & Production

• Own the end-to-end delivery of digital marketing campaigns, from briefing strategy, design through to build, QA, launch and post-campaign review.
• Translate campaign strategies and client briefs into clear production plans and actionable tasks for designers, developers and marketing specialists.
• Coordinate cross-functional teams to ensure campaigns are delivered on time, within scope and to the required quality standards.
• Manage campaign production workflows using tools such as Jira, Wrike, Monday.com or similar platforms.

Client & Stakeholder Management

• Act as the day-to-day delivery lead for clients, ensuring campaign requirements, timelines and expectations are clearly understood.
• Run campaign briefings and align stakeholders across strategy, creative and technology teams.
• Manage campaign scope and timelines while proactively addressing risks and delivery challenges.
• Provide recommendations to improve campaign execution, efficiency and performance.

Quality Assurance & Governance

• Ensure all campaign assets are reviewed, QA’d and compliant with digital and marketing best practices.
• Manage peer reviews and client approvals prior to campaign deployment.
• Oversee developers and producers to ensure technical accuracy, responsiveness and platform compliance.
• Troubleshoot issues related to campaign builds, email rendering and deployment across platforms (Email on Acid or Litmus) and devices.

Campaign Performance & Optimisation

• Monitor campaign performance and identify opportunities for optimisation and experimentation.
• Support reporting and performance analysis to inform test-and-learn marketing programs.
• Provide insights and recommendations based on campaign data and customer engagement metrics.

Marketing Automation Execution

• Manage the build and deployment of email and multi-channel campaigns using marketing automation platforms such as Salesforce Marketing Cloud or Braze.
• Support segmentation, journey orchestration and campaign configuration within MAP platforms.

Capability & Knowledge Leadership

• Deliver training and knowledge-sharing sessions for internal teams and clients on campaign delivery, marketing automation platforms and digital best practices.
• Contribute to the ongoing development of delivery frameworks, playbooks and campaign standards across the team.

What you'll bring

• 3+ years of experience delivering digital marketing campaigns or CRM programs.
• Strong experience working with Marketing Automation Platforms such as Salesforce Marketing Cloud, Braze, Adobe Campaign or similar.
• Proven ability to manage digital campaign production from brief through to deployment.
• Experience coordinating cross-disciplinary teams including designers, developers and strategists.
• Strong stakeholder management and client communication skills.
• Strong experience with Figma, Photoshop or similar tools.
• Experience managing delivery workflows using Jira, Wrike, Monday.com or similar tools.
• Solid understanding of HTML, CSS and responsive email development principles.
• Understanding of digital marketing performance metrics, campaign testing and optimisation.
• Strong attention to detail and ability to manage multiple campaigns simultaneously in a fast-paced environment.

Why Ogilvy?   

• Go global with Ogilvy: As part of a leading global network, you'll have access to exciting career pathways and opportunities around the world. Expand your horizons and connect with colleagues across the globe. 
• Family & caregiver support: We offer a gender-neutral parental leave policy, providing 16 weeks of paid leave to support all parents and caregivers throughout their journey. We're committed to helping you balance your career and family life. 
• Unlock the power of AI: Get exclusive access to WPP Open, our cutting-edge global AI platform, and leverage the latest technology to enhance your work and drive innovation. 
• Belong at Ogilvy: We're deeply committed to fostering an equitable and inclusive workplace. Our Inclusivity & Impact Council, SheCD, WPP Unite, and Reconciliation Action Plan programs are just some of the ways we're creating a culture where everyone feels valued and respected. 
• Invest in your growth: We're invested in your success. You'll receive a tailored personal development plan to help you achieve your goals, along with dedicated support from your manager to guide your career journey. We leverage Culture Amp to facilitate meaningful career conversations and track your progress. 
• Recharge & rejuvenate: Enjoy a range of additional leave benefits, including your birthday off, Summer Fridays, and loyalty leave (an extra day for each year you're with us). 
• Wellness your way: Take advantage of discounted rates with health and fitness providers, plus access to yoga, meditation, and wellbeing programs to support your mental and physical health. 
• Confidential support: We provide confidential counselling support through Telus EAP to help you navigate any personal or professional challenges. 
• Recognising excellence: We celebrate your achievements and loyalty through our employee reward programs. 
• Referral bonus: Bring your talented friends to Ogilvy and receive a bonus! 
• Unlock exclusive savings: Access discounts and vouchers for major household brands through our benefits platform, perkSPACE. 

At Ogilvy, inclusivity is essential to our success. We're committed to building a workplace that embraces various perspectives, experiences, and backgrounds, knowing that diverse teams drive more impactful work. 

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, Māori, people with disabilities, diverse cultural and linguistic backgrounds, all ages, genders, sexual orientations, gender identities and expressions, nationalities, and family structures. 

We believe everyone thrives when they can be themselves. We provide equal opportunities and are committed to creating an inclusive environment where everyone feels valued, respected, and empowered to reach their full potential.  

If you require any accessibility adjustments during the recruitment process, please let us know: ogv-au-careers@ogilvy.com 

#LI-HF1

Engage Australia a premier entity of LivePerson is a leading specialist in Contact Centre technology and operations. Since our inception in 2009, we have served as a trusted partner for organizations seeking to deliver consistent, high-quality customer experiences. Our strength lies in our onshore expertise. From initial solution design to 24/7 technical support, we provide a comprehensive "one-stop shop" for CCaaS. We pride ourselves on our ability to translate complex business demands into streamlined technical solutions for some of Australia’s most iconic brands.

Position Overview

As the Commercial Operations & Compliance Coordinator, you will be the engine room of our business operations, ensuring that our commercial, financial, and digital foundations are seamless. You will act in a supporting role  to ensure  vendor financial accuracy and provide input into our brand’s digital presence and industry certifications. Your single most important outcome is to ensure Engage remains commercially organized, audit-ready (ISO), and professionally represented to our prospective and existing Tier-1 clients.

Team Context: Reporting to the Vice President, this role sits at the intersection of Finance, Sales, and Corporate Governance.

You Will: Key Responsibilities & Impact

Financial & Vendor Operations:

• Manage the end-to-end Purchase Order process and perform rigorous audits of vendor invoices to ensure 100% billing accuracy.
• Act as a commercial point of contact for vendor relationships, resolving discrepancies proactively to maintain strong supply-chain health.
• Support the finance function by ensuring all commercial documentation is filed and reconciled correctly.

Commercial Enablement & Presentation:

• Organize and maintain "Commercial Packs" and sales collateral, ensuring the team has immediate access to up-to-date pricing and contract templates.
• Develop brand consistent slides and document templates Be responsible for assisting in driving progress on non client facing initiatives within the business e.g. managing internal suppliers for website updates. 

Compliance & ISO Management:

• Project manage the ISO accreditation process for Engage, working with the ISMS owner and ISO coordinator to manage documentation and internal audits to meet international standards.
• Maintain the central repository for all compliance-related certificates and business process manuals.

Administrative Strategy:

• Provide high-level administrative support to the leadership team, ensuring organizational efficiency during high-growth periods.

You Have: Required Skills & Qualifications

Professional Experience & Education:

• 3+ years of experience in a Business Operations, Commercial Coordination, or Senior Admin role, preferably within the Tech or Managed Services sector. Experience or exposure to contact centre technology, whilst not essential, is an advantage. 
• Proven experience in managing financial administration (POs, Invoicing, and Vendor reconciliation).
• Prior experience or a strong understanding of ISO certification standards (e.g., ISO 9001 or 27001) is highly regarded.

Technical Expertise:

• Web & Design: Proficiency with CMS platforms (e.g., WordPress, Wix, or Webflow) and a sharp eye for design using PowerPoint or Canva.
• Systems: Experience with project management tools (e.g., Jira,Smartsheets , or Monday.com).
• Documentation: Advanced skills in the Microsoft Office Suite or Google Suite, specifically Excel for data reconciliation and PowerPoint for client-facing decks.

Attributes & Mindset:

• Meticulous Attention to Detail: You catch the small errors in an invoice or a slide deck that others miss.
• The "Generalist" Mindset: You are equally comfortable auditing a spreadsheet as you are updating a website or writing a process manual.
• Self-Starter: The ability to take ownership of internal projects  and remain organised with minimal day-to-day supervision.

Confident Communication: Confident in reaching out to internal teams and vendors at various levels of management. 

Our Benefits & Perks

At Engage, we are committed to supporting the complete well-being, health, financial security, family, and professional growth of our team. We believe that our onshore expertise is our greatest asset, and we invest accordingly.

Health & Wellbeing

• Health & Mental Support: Access a confidential and free Employee Assistance Program (EAP), providing professional counseling and support for you and your immediate family members.
• Financial Security: We provide comprehensive insurance options to offer you and your family peace of much-needed peace of mind and financial protection.
• Health Insurance Partnerships: Benefit from corporate healthcare rates and support designed to keep you and your family healthy.

Time Away & Flexibility

• Generous Parental Leave: Support for growing families to ensure you can focus on what matters most during life’s big milestones.

Financial & Growth

• Performance Recognition: We celebrate wins. Our team members share in the company’s success through performance-based recognition.

Workplace Flexibility

• Hybrid Work Model: We offer a flexible, modern work environment. While we value the collaboration that happens in our physical spaces, we support remote flexibility to help you balance your professional and personal life.

Why You’ll Love Working at Engage

As leaders in Australian contact centre technology, we celebrate the expertise and diversity of our people. Engage is a place where complex technical challenges meet human-centric solutions. We are proud of our reputation for translating intricate business demands into streamlined success for Australia’s most iconic brands. Here, your contribution is visible, your growth is supported, and your work directly impacts the customer experience of millions.

Belonging at Engage

We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer. We believe that diverse perspectives drive the innovation required to solve complex problems. All qualified applicants will receive consideration for employment without regard to protected characteristics under Australian law.

Accessibility Commitment

Engage is dedicated to the accessibility needs of our applicants and employees. We provide reasonable adjustments to job applicants with disabilities. If you require a reasonable adjustment for any part of the application or hiring process, please let your recruiting contact know.

Important Candidate Notice: 

The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information.  The phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.

Please note that any communication from our hiring teams would be from  LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address.

The Opportunity 

You’re joining at a pivotal moment in The Trade Desk’s growth across ANZ and the wider APAC region, stepping into a newly established, high-growth function 'Growth Team’ specifically tasked to identify, sign and onboard high potential new business opportunities. designed to unlock a significant new commercial growth engine.   

As a new team, you’ll support the SVP – Growth to lay the foundations for sustained success, building out systems, processes and ways of working that accelerate the acquisition and on ramp of New Business.  

Who we’re looking for 

An entrepreneurial problem solver who identifies barriers early, navigates complexity independently, and delivers outcomes with pace and accountability. 

You operate with urgency and intent, self-generate momentum, thrive on the hunt, and consistently drive opportunities forward. You are a strong individual contributor who can also orchestrate cross-functional teams, aligning and influencing stakeholders to maintain momentum and deliver results. You bring resilience and optimism, sustaining energy through ambiguity and setbacks, and demonstrate agility, able to set direction, adapt quickly, and pivot when needed. 

Above all, you are a natural relationship builder who establishes trust quickly and cultivates long-term, high-impact partnerships. 

What you’ll do 

• PIPELINE DEVELOPMENT: Build and cultivate a deep pipeline of high value prospects and strategic relationships with commercial and contract leads across advertising clients. 
• RESPONSE TO BRIEF: Lead RFP responses end-to-end, including qualification, strategy development, commercial structuring, contract negotiation and execution 
• ACCELERATE SALES PIPELINE: Think creatively, unblock problems and build strong cross-functional relationships across The Trade Desk to mobilise internal expertise that keeps deals moving forward.  
• SUPPORT CLIENT ONBOARDING: Work in partnership with Client Services team to set new business up for success post execution of the MSA. Execute a high-quality discovery process to deeply understand client needs, setting new advertisers up for accelerated onboarding through tailored support and solutions. 
• THOUGHT LEADERSHIP: Position The Trade Desk as a thought leader at the forefront of data driven advertising, and leverage that positioning to enhance new client prospecting.  
• LEAD MANAGEMENT: Effectively support The Trade Desk’s lead management process, qualifying leads and identifying the optimal support model to onboard new business either via a direct partnership or via a third party reseller  
• Clearly articulate The Trade Desk’s media buying philosophy and platform value, tailoring narratives to each client’s priorities 
• Partner closely with global Sales, Client Services, and Trading teams to grow and scale a focused portfolio of accounts  
• Identify and convert strategic upsell opportunities by deeply understanding client needs and mapping them to platform capabilities  
• Collaborate with product, marketing, and revenue teams to continuously optimise performance against company goals  

What you bring to the table

• A clear point of view on the forces shaping the future of data driven marketing. 
• Deep understanding and curiosity for the programmatic ecosystem with a strong learning mindset.  
• Ability to simplify complex concepts into clear, compelling commercial narratives 
• Relentless optimism and a passion for client success. 
• 10 to 12 years’ experience in digital advertising sales, consistently exceeding revenue targets  
• Strong background in programmatic or adjacent digital media environments (DSPs, SSPs, publishers, exchanges, or similar)  
• Proven ability to build and close complex, senior-level commercial deals  
• Established relationships with decision-makers across major advertisers  
• Experience building annual business plans, leading QBRs, and driving structured account growth  
• Strong commercial acumen with excellent negotiation and quantitative capability  
• Exceptional communication skills with the ability to influence C-level stakeholders  
• Highly collaborative, able to align cross-functional teams toward shared outcomes  

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

To learn more about our team and office culture in Melbourne, Australia, visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/melbourne
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-Melbourne-Location-EI_IE969384.0,7_IL.8,17_IC2264754.htm

As a Channel Account Manager, you'll work with a variety of partners to manage, support and develop partners to drive increased deal registrations and Net New customers. You play an important role in ensuring partners have a positive experience with KnowBe4 and you provide excellent customer service. You're able to manage multiple partner accounts effectively and efficiently and leverage KnowBe4 marketing content to equip partners with demand generation tools and content that result in an increase in sales.

Responsibilities:

• Own and manage a large portfolio of established partners
• Establish productive, professional relationships with key personnel in assigned partner accounts
• Conduct initial onboarding and discovery with assigned partners
• Send regular marketing and communications to partner sales reps 
• Develop joint marketing plans with premier and certified partners
• Conduct strategic conversations and create business plans with key partners
• Engage and guide partner sales and marketing teams on sales approach
• Assess, validate and communicate partner needs on an ongoing basis
• Perform brief product demos and partner portal walkthroughs to enable partners
• Promote partners to attend partner portal walkthrough webinars
• Assist partner adoption of KnowBe4 by adding reps to Partner Portal
• Increase partner deal registrations through account mapping
• Direct partners to utilize tools and content in the Partner Portal and increase partner generated leads
• Close Net New business
• Maintain an accurate pipeline and forecasting
• Meet assigned targets for monthly sales volume requirements and objectives in assigned partner accounts
• Support direct sales and customer success teams where needed to manage the overall partner relationship 
• Ensure partner compliance with partner agreements
• Maintain accurate and thorough records in Salesforce.com for opportunities, calls, emails, notes, tasks, demos and other relevant info in compliance with policy and procedure

Qualifications:

• High school diploma or GED required
• Bachelor’s Degree a plus
• Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
• Experience with Channel Sales preferred
• Experience with Gmail and Google Docs
• Experience with Salesforce preferred
• Must be able to demonstrate sales aptitude working with channel partners
• Effectively manage and thrive in high-volume sales environment
• Ability to gain a quick understanding of the needs and pain points of channel partners
• Strong time management and organization skills
• Excellent verbal and written communications
• Good computer skills
• Ability to leave an engaging message and sound interested
• Must be comfortable working in a highly results oriented company

To learn more about our team and office culture in Melbourne, Australia, visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/melbourne
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-Melbourne-Location-EI_IE969384.0,7_IL.8,17_IC2264754.htm

The SMB Sales Engineer is a vital member of the sales team having primary responsibility for providing pre-sales technical support to prospective customers for all KnowBe4 products. This position will help identify key customer requirements and present KnowBe4 products that meet those applicable requirements. In addition,  the ideal candidate will collaborate directly with other business units such as technical support to address complex technical issues.

Duties:

• Investigate and document technical issues and communicate findings to development team or clients as required
• Communicate directly with prospective customers to gather details to fully define technical issues or customer requirements
• Help to create brand awareness for KnowBe4 products within the assigned territory and/or region
• Establish relationships with partners, prospects and existing clients in support of the Sales teams objectives and engage and leverage corporate resources, abilities, budgets and personnel as appropriate
• Address technical issues that are impeding the closing of sales opportunities 
• Work alongside the Sales team to implement and manage technical proof-of-concepts (POCs) for prospective customers

Qualifications:

• 2 year degree or technical degree preferred
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Excellent verbal and written communications
• Highly organized and result-oriented
• Excellent time management and organization skills
• Can demonstrate technical troubleshooting and analysis ability
• Can demonstrate integrity, accountability, respect and commitment
• Strong collaborative and teamwork skills
• Must be able to work with minimal supervision

Position Purpose:

• Serve as a Senior Full Stack Developer responsible for designing and delivering high-quality features
• Hands-on development role while contributing to and influencing the overall technical direction of the product.
• Take ownership of feature technical design across the full stack, including cloud infrastructure.
• Mentor and support junior engineers, fostering best practices and continuous improvement within the team.

Key Responsibilities: 

• Design and develop product software using appropriate modelling techniques, adhering to agreed design standards, patterns, and methodologies. Balance complexity, business requirements, cost, and timelines to achieve optimal outcomes for customers and the business.
• Create and communicate multiple architectural and design views to address stakeholder concerns and ensure alignment with both functional and non-functional requirements.
• Develop models and prototypes to validate proposed designs, secure stakeholder approval, and enable effective implementation.
• Recommend and refine designs that consider current and target environments, performance, security, and integration with existing systems. Conduct design reviews, providing constructive feedback to improve quality across the team.
• Analyse and document the technical impact of new product features and architectural enhancements, including estimating effort and identifying dependencies.
• Contribute to the selection of appropriate software development approaches to meet quality standards, delivery timelines, and risk management objectives.
• Apply agreed development standards, tools, and best practices to deliver robust, scalable, and maintainable software solutions.

Essential Skills and Experience:

• Demonstrated expertise in software design patterns and coding best practices
• AI Assisted Development – tools like GitHub Copilot to write, review, debug code
• Prompt Engineering
• Experience in SaaS-based full stack development, with proficiency in Java and modern JavaScript frameworks.
• Hands-on experience with Spring (or similar backend frameworks).
• Experience working with frontend frameworks such as Angular or React.
• Proven experience designing and implementing infrastructure-as-code on AWS, including services such as CloudFormation, CDK, load balancers, EC2, S3, Lambda, and container-based runtime environments.
• Solid understanding of CI/CD principles and experience with tools such as GitHub, CircleCI, CodePipeline, or Bamboo.
• Strong problem-solving and system design capabilities.
• Ability to mentor, coach, and effectively share knowledge within the team.
• Proven track record of proactive contribution across the Software Development Lifecycle (SDLC). 

Desirable Skills and Experience:

• Previous experience with monolithic to microservices App migration
• Experience with NoSQL/Document/Vector databases
• Performance optimizations with data caching and related designs
• Have worked in Data pipelines/ETL
• Application monitoring with CloudWatch, New Relic
• RAG Pipeline Design

Qualifications:

• Bachelor of Computer Science degree or equivalent academic qualification

Senior Software Engineer, Full-Stack - Engagement team (Melbourne)

Engineering@Easygo

Easygo leads the world in crafting top-tier entertainment experiences. Within our engineering organisation, we foster a continuous learning environment, constantly pushing the boundaries of large-scale software design and development. Our culture revolves around fostering growth, nurturing learning, and upholding excellence in engineering, ensuring we consistently set the benchmark for engineering mastery.

Why join us?

Are you a passionate and ambitious software engineer ready to dive into an environment that fosters innovation, continuous learning, and professional growth? We're seeking talented individuals who are eager to tackle complex problems, build scalable solutions, and collaborate with some of the finest engineers in the entertainment industry.

• Complex Projects, Creative Solutions: Dive into intricate projects that challenge and push boundaries. Solve complex technical puzzles and craft scalable solutions.
• Invest in Mastery: Access tailored learning programs, dedicated mentorship, and over 9,000 courses to accelerate your professional growth and gain deep expertise in building large-scale, high-volume products.
• Collaborate with Industry Leaders: Work alongside exceptional engineers, exchanging ideas and driving innovation forward through collaboration.
• Maximum Impact: Your contributions will directly shape the future of top-tier entertainment experiences, solving complex technical puzzles and driving innovation across our global platform.
• Embrace Challenges, Celebrate Success: Take on challenges, learn from failures, and celebrate achievements together.

Key Responsibilities:

• Provide technical leadership within the Engagement domain, collaborating closely with adjacent teams to deliver cohesive solutions.
• Actively engage in hands-on coding, testing, debugging, and troubleshooting to ensure code quality, scalability, and maintainability.
• Write efficient, scalable, and maintainable code, adhering to coding standards and best practices.
• Play an active role in technical discussions and propose solutions that drive team performance and contribute to team and company goals & objectives.
• Innovate within the team by pushing for improvements and driving constructive changes to enhance team performance and efficiency.
• Lead and independently own projects or components from start to finish.
• Share knowledge and best practices with the team, fostering a collaborative and learning-oriented environment.
• Mentor peers on the team, providing guidance and constructive feedback to support their growth.
• Collaborate with stakeholders, product managers, and engineering teams to effectively communicate  timelines, deliverables, blockers, project statuses.
• Actively investigate AI for automation of processes within the team.

Qualifications:

• Bachelor's/Master's degree in Computer Science or equivalent practical experience.
• 5-8 years of hands-on experience in software engineering, focusing on scalable system design and development.
• Proficiency in multiple programming languages and frameworks, preferably Typescript, JavaScript, Svelte or other server-side rendering frameworks (React, NextJS, Vue etc).
• Proficient in Node.js, Rest API, Kubernetes (K8), Design Patterns, Subscriptions (WebSockets, Pub/Sub etc) and related technologies.
• Strong understanding of distributed systems concepts.
• Experience providing technical leadership, mentoring, and guiding teams.
• Exceptional problem-solving and critical thinking skills, with the ability to lead resolution of complex technical challenges and thrive in a fast-paced, dynamic environment.
• Excellent communication skills for effective collaboration across teams and stakeholders.

Some of the perks of working for us:

• Influence Culture and Excellence: Directly champion and drive cultural change across the organization to raise the bar for engineering excellence.
• Work alongside the top 5% of engineering talent in Australia, using a vast cloud native tech stack including AWS, Microservices, Large-Scale Distributed Systems, Kafka, K8's, Svelte, Typescript, Node.js, Golang, ArgoCD, Datadog & Cloudflare.
• Exposure to building global, large-scale volume products which operate at thousands per second frequency (3 Billion Requests per day!).
• Access to over 9,000 courses across our Learning and Development Platform.
• EAP access for you and your family.
• Be rewarded with lucrative annual bonuses.
• Give back with a paid volunteer day.
• Fuel your day with daily breakfast and open pantries brimming with unlimited snacks and refreshments, all on the house.
• Break up the week with on site remedial massage Wednesdays.
• In house full-time barista’s providing you your daily coffee needs.
• Weekly team lunches and happy hour in the office from 4pm on Fridays.
• Enjoy a bustling office with the option for up to 2 days work from home per week.
• Fun office environment with pool tables, table tennis and all your favourite gaming consoles.

We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We are passionate about providing a workplace that encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.

About us

Woolpert is a global leader in Architecture, Engineering, and Geospatial (AEG), with a deep rooted and growing presence across Australia, building on our rich heritage as AAM. We are recognised as a Top 100 Global Design and Geospatial firm, Woolpert delivers leading-edge solutions in aerial mapping, surveying, and digital solutions for some of Asia-Pacific’s largest resources, infrastructure and environmental projects.

The ’Woolpack’ fosters a culture of innovation, inclusion, and ownership—exemplified by our celebrated Principal Program, which offers all employees, regardless of role or employment type, the opportunity to become company owners and share in the company’s growing success. This program rewards leadership, high performance, and initiative, and is a cornerstone of Woolpert’s commitment to empowering its people and expanding diverse leadership.

The opportunity with us as a permanent full time Consultant (Advisory Geospatial)

We are looking for a Consultant (Advisory Geospatial) to join our high performing Strategic & Advisory team. Reporting to the Vice President & Director of Advisory & Innovation, Woolpert Asia Pacific & Middle East, you will be delivering strategic geospatial advisory and consulting services to clients across government, infrastructure, utilities, environment, and private sector markets. This role can be based in any of our offices across Australia - Melbourne, Sydney, Adelaide, Perth, or Brisbane; or New Zealand.

You will be:

• Providing and delivering geospatial insights to support various advisory projects across geography, geospatial analysis, and GIS technologies.
• Collaborate closely with Woolpert’s Geospatial Advisory and Innovation team to successfully deliver proposals and projects on time and within budget.
• Partner with senior leaders across research organisations, NGOs, and government agencies—locally and internationally—to provide trusted advice on geospatial strategy, policy, roadmaps, and program delivery.
• Interpret data from a variety of disciplines and use your knowledge and understanding to develop and deliver client-focused solutions, with the opportunity to generate improved solutions to complex problems and resolving complaints using creativity, reasoning, and experience.

We’re looking for someone who has:

• Undergraduate degree in a Spatial Information or Spatial Science discipline such as GIS, Surveying, Computer Engineering, Civil Engineering, Applied Science, Geography etc.
• 2-5 years of experience working in a strategic advisory/consulting focus role within the spatial information sector.
• Excellent communication skills, both written and verbal, with the ability to explain complex geospatial concepts to non-technical stakeholders, and experienced in developing, managing and delivering projects.
• Strong knowledge of geospatial concepts, theories, and techniques, with proficiency in using GIS software (e.g., ArcGIS, QGIS) and geospatial databases.
• Familiarity with geospatial data formats, such as shapefiles, GeoTIFF, and KML and good understanding of spatial analysis, including spatial statistics, network analysis, and geoprocessing.

Desirable qualification:

• Bachelor's or Master's degree in Geography, Geomatics, GIS, Environmental Sciences, or a related field.
• Relevant professional certifications or industry affiliations.

Woolpert Benefit:

• Want to earn long-term rewards that reflect your impact? Woolpert’s Principal Program gives employees the opportunity to become stakeholders in the company and benefit directly from its growth and success.
• Want surety for your income? Woolpert employees benefit from automatic Salary Continuance Insurance provided by the company.
• Want to make the most of your salary? Woolpert offers novated leasing and salary sacrifice options to help you get more value from your income.
• Thinking of advancing your studies? Woolpack members wanting to continue their formal education with role related courses have access to reimbursements and study leave options to assist with their studies.
• Need flexibility with where you work? Subject to operational requirements Woolpert offer flexible work arrangements.
• Looking after your wellbeing? Woolpert employees and their immediate family members have access to our confidential Employee Assistance Program, along with our discounted voluntary corporate health insurance through Bupa.

#LI-Hybrid

We value diversity and inclusion at Woolpert and are committed to creating a workplace that reflects the diversity of the communities we serve. We welcome applications from First Nations peoples.

As this is a full-time role, this role requires individuals with Full Working Rights in Australia. Only shortlisted candidates will be contacted.

If you believe you might be a good fit and would like to join our Woolpack, click on the APPLY NOW button to submit your application. If you don’t meet all the preferred qualifications for this position, we encourage you to still apply!

About us

Woolpert is a global leader in Architecture, Engineering, and Geospatial (AEG), with a deep rooted and growing presence across Australia, building on our rich heritage as AAM. We are recognised as a Top 100 Global Design and Geospatial firm, Woolpert delivers leading-edge solutions in aerial mapping, surveying, and digital solutions for some of Asia-Pacific’s largest resources, infrastructure and environmental projects. 

The ’Woolpack’ fosters a culture of innovation, inclusion, and ownership—exemplified by our celebrated Principal Program, which offers all employees, regardless of role or employment type, the opportunity to become company owners and share in the company’s growing success. This program rewards leadership, high performance, and initiative, and is a cornerstone of Woolpert’s commitment to empowering its people and expanding diverse leadership. 

The opportunity with us as a permanent full time Graduate Consultant 

We are looking for a Graduate Consultant to join our high performing Strategic & Advisory team in our Melbourne office. Reporting to the Vice President & Director of Advisory & Innovation, Woolpert Asia Pacific & Middle East, you will support other Consultants and Lead Consultants within the team, with a significant role in supporting, and managing client projects. Fantastic learning opportunity by interpreting data from a variety of disciplines and use your knowledge and understanding to develop and deliver client-focused solutions.

An exciting role if you have great enthusiasm in learning and staying updated on advancements in geospatial technology and its applications!

You will be:

• Extracting information from client and industry workshops and interviews and collaborate with project teams to identify geospatial requirements and develop appropriate strategies to address client needs and deliver successful outcomes.
• Assisting the design and implementation of geospatial models and workflows to automate data processing and analysis tasks.
• Preparing and delivering clear and concise reports, presentations, and documentation based on solid quantitative and qualitative evidence to effectively communicate geospatial findings and insights.
• Undertaking domestic and international travel for business / project-related work where applicable and directed.
• Representing Woolpert (and spatial information profession as appropriate) at conferences, seminars, trade shows, research forums etc. Where possible, maintain your existing involvement with professional societies, industry bodies, universities and research organisations, standards organisations etc to be informed on current industry trends and to maintain and develop your professional network.

We’re looking for someone who has:

• An undergraduate degree in a Spatial Information or Spatial Science discipline such as GIS, Surveying, Computer Engineering, Civil Engineering, Applied Science, Geography etc.
• A graduate qualification in a Spatial Information or Spatial Science Discipline.
• Exposure working in a role within the spatial information sector with a strategic advisory/consulting focus, and have good understanding of spatial analysis, including spatial statistics, network analysis, and geoprocessing.  
• Excellent communication skills, both written and verbal, with the ability to explain complex geospatial concepts to non-technical stakeholders. 
• Strong analytical and problem-solving skills, with the ability to think spatially and critically. 
• Good knowledge of geospatial concepts, theories, and techniques, with proficiency in using GIS software (e.g., ArcGIS, QGIS) and geospatial databases. 
• Familiarity with geospatial data formats, such as shapefiles, GeoTIFF, and KML. 

Desirable Qualification:

• Bachelor's or Master's degree in Geography, Geomatics, GIS, Environmental Sciences, or a related field.

#LI-Hybrid

Woolpert Benefit:

• Want to earn long-term rewards that reflect your impact? Woolpert’s Principal Program gives employees the opportunity to become stakeholders in the company and benefit directly from its growth and success.
• Want surety for your income? Woolpert employees benefit from automatic Salary Continuance Insurance provided by the company.
• Want to make the most of your salary? Woolpert offers novated leasing and salary sacrifice options to help you get more value from your income.
• Thinking of advancing your studies? Woolpack members wanting to continue their formal education with role related courses have access to reimbursements and study leave options to assist with their studies.
• Need flexibility with where you work? Subject to operational requirements Woolpert offer flexible work arrangements.
• Looking after your wellbeing? Woolpert employees and their immediate family members have access to our confidential Employee Assistance Program, along with our discounted voluntary corporate health insurance through Bupa.

We value diversity and inclusion at Woolpert and are committed to creating a workplace that reflects the diversity of the communities we serve. We welcome applications from First Nations peoples.

As this is a full-time role, this role requires individuals with Full Working Rights in Australia. Only shortlisted candidates will be contacted.

If you believe you might be a good fit and would like to join our Woolpack, click on the APPLY NOW button to submit your application. If you don’t meet all the preferred qualifications for this position, we encourage you to still apply!

About us (Woolpert)

Woolpert is a global leader in Architecture, Engineering and Geospatial (AEG), with a longstanding and expanding presence across Australia. Building on our rich heritage as AAM, we deliver cutting edge solutions in aerial mapping, surveying, GIS, and digital transformation for major resources, infrastructure, and environmental projects – standing and expanding presence across Australia. Building on our rich heritage as AAM, we deliver cutting‑edge solutions in aerial mapping, surveying, GIS, and digital transformation for major resources, infrastructure, and environmental projects.

Our culture—known as the Woolpack—is built on innovation, inclusion, and ownership. Through our Principal Program, every team member could become a company owner and share in our collective success. Woolpert has proudly been certified as a Great Place to Work® for the ninth time.

The opportunity with us as the Support Consultant

Woolpert’s Digital Delivery Team is looking for a Support Consultant! You may choose to be based in our Brisbane, Perth, Melbourne, Sydney or Adelaide office for this hybrid role.

Reporting to the Project & Support Manager, the role gives you the opportunity work with customers to resolve technical support cases raised through our geospatial help desk.

As a Support Consultant at Woolpert, you will:

• Be a trusted point of contact for our customers, resolve first and second level software support requests with confidence and care.
• Manage customer phone calls and e-mails through our Helpdesk system and liaising with internal staff to triage and resolve technical support issues.
• Investigate, troubleshoot, and resolve software issues across our geospatial platforms, including VertiGIS Geocortex and Esri ArcGIS.
• Providing regular reporting on support KPIs.

We’re looking for someone who has:

• Tertiary qualifications or equivalent in IT, computer science, software engineering or geomatics.
• Hands‑on experience supporting Microsoft‑based environments, including Windows OS, Active Directory, and common desktop or server applications.
• A solid understanding of core networking concepts such as IP addressing, DNS, firewalls, and basic diagnostics.
• Experience identifying and diagnosing issues in web‑based applications, including understanding how HTTP/HTTPS requests, responses, and authentication flows work.
• Excellent communication skills and the ability to collaborate effectively with customers and internal stakeholders at all levels.

The team does consider the below desirable experience, so do let us know if you have any of the following!

• Exposure to reading or writing code in any language, with an understanding of logic, variables, and error handling.
• Experience with scripting or automation (e.g. batch files or PowerShell) to support repeatable tasks or diagnostics.
• Familiarity with GIS and/or CAD applications, particularly Esri ArcGIS and VertiGIS, or a strong interest in developing skills in spatial technologies.
• Knowledge of corporate or cloud networking environments, including on‑premises to cloud connectivity and common security controls.

Desirable qualifications are:

• Current Driver’s licence 
• Current passport 

Woolpert Benefits

• Want to earn long-term rewards that reflect your impact? Woolpert’s Principal Program gives employees the opportunity to become stakeholders in the company and benefit directly from its growth and success.
• Want surety for your income? Woolpert employees benefit from automatic Salary Continuance Insurance provided by the company.
• Want to make the most of your salary? Woolpert offers novated leasing and salary sacrifice options to help you get more value from your income.
• Thinking of advancing your studies? Woolpack members wanting to continue their formal education with role related courses have access to reimbursements and study leave options to assist with their studies.
• Need flexibility with where you work? Subject to operational requirements Woolpert offer flexible work arrangements.
• Looking after your wellbeing? Woolpert employees and their immediate family members have access to our confidential Employee Assistance Program, along with our discounted voluntary corporate health insurance through Bupa.

#LI-Hybrid #LI-PM1

We value diversity and inclusion at Woolpert and are committed to creating a workplace that reflects the diversity of the communities we serve. We welcome applications from First Nations peoples.

As this is a full-time role, this role requires individuals with Full Working Rights in Australia. Successful candidate is required to go through a National Police Background Check (covered by Woolpert), and only shortlisted candidates will be contacted.

If you believe you might be a good fit and would like to join our Woolpack, click on the APPLY NOW button to submit your application. If you don’t meet all the preferred experience for this position, we encourage you to still apply!

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

About the Role

As a Platform Engineer on the Platform Team, you'll thrive in a diverse and dynamic environment working alongside seasoned professionals, including senior developers, tech leads, and architects. This role sits at the intersection of platform engineering and DevOps — you'll build and maintain the infrastructure, tooling, and automation that powers Karbon's engineering teams while driving continuous improvement across our cloud platform

Your primary responsibilities include hands-on development, infrastructure management, and operational excellence. You'll design and evolve shared platform capabilities that improve reliability, scalability, and developer productivity across the organisation.

AI is reshaping how software gets built — and we see it as a force multiplier for engineers. You’ll be expected to use AI tools effectively to accelerate development, improve productivity, and enhance engineering workflows.

Some of your main responsibilities will include:

• Building and evolving shared platform capabilities that improve reliability, scalability, and developer productivity across teams
• Designing, building, and maintaining CI/CD pipelines and deployment workflows using GitHub Actions to enable reliable, repeatable production releases
• Developing and maintaining Infrastructure as Code using Terraform to provision and manage cloud environments at scale
• Supporting and improving containerised workloads using Docker and Azure Container Apps
• Building and maintaining monitoring, alerting, and observability systems using Datadog and OpenTelemetry to ensure production visibility
• Driving cross-team platform and architectural improvements, proactively identifying and eliminating technical debt
• Investigating and resolving infrastructure and platform-related issues, contributing to operational resilience and disaster recovery
• Improving developer experience through tooling, automation, and self-service infrastructure
• Collaborating closely with engineering and product teams to implement platform solutions and streamline developer workflows
• Contributing to cloud cost optimisation and security fundamentals including identity, access management, and secrets management
• Delivering operational support for the platform as part of a team on-call roster rotation

What Sets You Apart!

• 3–5+ years of experience in software engineering, platform engineering, DevOps, or site reliability engineering
• Strong proficiency in C#, .NET, and SQL, with the ability to design scalable, maintainable systems
• Experience building and maintaining CI/CD pipelines using GitHub Actions, Jenkins, or similar tools
• Strong experience with Azure cloud platforms, including Infrastructure as Code (Terraform) and operating production systems
• Experience with Docker containerisation and cloud-native application deployments (Azure Container Apps or similar orchestration platforms)
• Deep understanding of distributed systems design, including fault tolerance, scalability, and event-driven architectures
• Solid understanding of observability and production operations, including monitoring, logging, tracing, and SLO-driven reliability (Datadog, OpenTelemetry)
• Experience improving developer experience through tooling, automation, and self-service infrastructure
• Proven experience driving cross-team platform or architectural improvements
• Understanding of cloud security fundamentals, including identity, access management, and secrets management
• Good understanding of infrastructure fundamentals (Linux, Windows, DNS, networking)
• Experience automating workflows using PowerShell, Bash, Python, or similar scripting languages
• Strong foundations in software design, clean architecture, and engineering best practices, with experience using Git in collaborative environments
• Familiarity with a range of data storage technologies (SQL, Elasticsearch, NoSQL) and their trade-offs
• Excellent communication skills and the ability to collaborate across distributed, international engineering teams
• A proactive approach to problem-solving with a self-starter mindset that adapts well to changing priorities
• Bachelor's degree in Computer Science or equivalent practical experience

Our Core Technology Stack!

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.

Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

Do you crave new challenges in your work? Are you looking for a job in which every day looks different from the one before it? Is the idea of bringing the benefits of data and analytics to organizations exciting? Are you hard-wired to solve problems through creativity and deep investigation?

If you love people as much as solving problems, we want you on our team. The heart of this position is creating and communicating value in ways that businesses can actually use, and that takes several forms. Analytics Consultants partner directly with clients to prepare data, build data products, and influence analytics strategy.

We need someone with a solid technological foundation and a team-focused approach to work. The ideal fit for this role is someone built for meaningful connection who aims to empower clients with the right solutions for their needs. The ability to quickly create value through innovative solutions is key to the success of our analytics consultancy, but that’s second nature to you, isn’t it?

Please be advised that this role is required to be located in the Perth, Australia InterWorks office.  Remote work or telecommuting arrangements outside of this jurisdiction are not permissible for this position.  Must be a current resident of Australia to apply.  

Salary range commensurate with experience and qualifications: $75,000 - $120,000

What You’ll Do

• Work alongside clients to execute end-to-end projects spanning the full spectrum of analytics, from data preparation to the boardroom’s forecast analysis.
• Bridge the gap between business and IT and empower clients to make well-informed, data-driven decisions.
• Support clients directly through clear communication and consistent delivery of compelling solutions that exceed expectations.
• Adapt to change quickly as agile development methodologies run throughout our engagements.

What You’ll Need

• Excellent verbal and written communication skills
• Passion for interacting with people
• Passion for data visualization and data storytelling
• Problem-solving skills – technical and non-technical
• Ability to apply structure to ambiguous requests
• Easily adaptable and flexible to changing situations
• BI Software experience (Tableau, Power BI, Sigma)
• SQL and data warehouse (Snowflake, SQL Server, Redshift)
• Deep knowledge of data visualization best practices
• 1-3 years of professional experience 

What We Offer:

• Health Benefits: Our people are our most important asset. That's why we offer an exceptional health insurance subsidy through BUPA, ensuring you and your family are well taken care of.
• Wellness Benefits: We want you to stay healthy! Our employees receive an annual allowance to spend on their favourite gym memberships, sports activities, or workout apps.
• Work-Life Balance: We offer a life balance allowance, encouraging our employees to relax and recharge — whether with family or going solo.
• Tech Choice: Windows or Mac? 13-inch or 15-inch? Lightweight or heavy-duty? You know what works best for you. Our employees have a wide choice of equipment, plus a contribution towards standing desk equipment.
• Professional Growth: We invest in our people. You'll have access to ongoing training, certifications, and professional development opportunities to keep your skills sharp and your career moving forward.
• Community Impact: We InterWorkers like to use our powers for good. As well as undertaking pro bono consulting work, we support our colleagues' individual charitable passions with dedicated time off for volunteering.
• Superannuation: Compulsory superannuation contributions are paid on top of your base salary in accordance with Australian legislation.

The Opportunity 

The Melbourne Independent Agency team—one of the fastest‑growing parts of our business—is looking for a Trading Specialist to strengthen and grow key client relationships. Working closely with Account Management and Business Development, the Trading teams plays a critical role in shaping strategic recommendations that drive client retention and business growth.  

You’ll be the platform expert clients rely on for campaign performance and pacing recommendations. You’ll get to know the Trade Desk’s platform inside and out and become a trusted consultant to your clients to drive the best performance.  

What You'll Do 

• Collaborate with both Account Management and Business Development teams to help drive performance and growth across your client portfolio 
• Become an expert on our revolutionary new platform: Kokai 
• Troubleshoot campaign setup and performance issues to ensure smooth delivery and optimal performance 
• Provide thoughtful, actionable feedback to Product Managers to help shape and improve Kokai 
• Ability to transform large data sets into clear insights and recommendations   
• Present data, insights, and recommendations confidently to client stakeholders 
• Build strong, trusted relationships with clients to understand their needs and drive business outcomes 
• Support agency traders and planners to set up campaigns, optimise delivery, and ensure budgets are delivered while exceeding performance goals 
• Serve as a platform expert who can consult and educate clients on new product updates, platform best practices, and broader industry developments 

What You Bring to the Table 

• 3+ experience in digital advertising & client facing roles 
• Technical background, ideally gained within a DSP, SSP, online publisher, agency, MarTech provider or other online advertising role    
• Confidence managing client relationships and guiding stakeholders through performance conversations  
• Strong ability to translate complex topics into clear explanations for agency and internal stakeholders  
• Ability to transform large data sets into clear insights and recommendations  
• Strong troubleshooting, analytical, and problem-solving skills, along with an ability to collaborate cross-functionally in a fast-paced, high-growth environment 
• Effective time management skills with the ability to prioritise client asks as well as long term projects 
• High attention to detail & process-driven approach to delivering quality work 
• A results‑driven approach, consistently looking for ways to improve performance and efficiency—including through the use of AI and emerging tools 

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.