DoorDash Australia
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Associate Manager, Customer Success
About the Team
The SevenRooms Customer Success Team is the heartbeat of our customers. We are a diverse, global team dedicated to helping our customers meet their business goals through creative problem-solving, data and deep product knowledge, always with a customer-first approach. Our team is a group of empathetic relationship builders, curious minds, doers, thinkers, strategizers, and friendly humans. The passion we have for the SevenRooms/Doordash mission makes it easy to be obsessed with our customers.
About the Role
SevenRooms is hiring for an Associate Manager, Customer Success, to lead our team of SMB Customer Success Managers across Asia Pacific. In this role, you will be responsible for guiding, mentoring, and hiring your team, while also ensuring our clients have a fantastic experience using our platform. You will inform and execute on strategic initiatives that are aimed at influencing company metrics like product feature adoption, retention, and ROI for our clients.
You will report into the Manager, Customer Success for the APAC region on our Customer Success team in our In-Store organisation.
You’re excited about this opportunity because you will…
- Mentor, inspire and grow our team of high-performing Customer Success Managers in Asia Pacific
- Develop best practices, user adoption, and retention strategy for your team
- Partner with Onboarding and Sales to ensure successful implementations and smooth transitions to Customer Success
- Track account performance and health through engagement data (via tools like Looker) to identify churn risk and work proactively to eliminate that risk
- Maintain a deep understanding of our product and speak with customers about the most relevant features/functionality for their specific requirements
We’re excited about you because…
You are someone who is passionate about the customer experience, is metrics-driven, and will help reinforce our customer-first mindset and culture.
You have:
- Prior experience in Customer Success, Account Management, or related customer-facing position within top-tier SaaS company
- 3+ years people management and development experience; demonstrated leadership through accountability, continuous training, and coaching
- Experience in a high-growth, fast-paced team environment
- Proven track record of conducting quantitative analysis to derive insights and implement growth strategies
- Strong experience with Salesforce, Looker, and Gainsight (or other Customer Success Platform)
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Associate Manager, Sales Enablement, ANZ
About the Team
The Sales Enablement team, under the Sales Strategy & Operations organization, enables the productivity of our sales and go-to-market organizations through alignment with capital OKRs and a 360-degree enablement strategy that encompasses activation across process, product, skill, GTM strategy and tooling. Through partnerships with Sales, Product, Marketing, and Operations, we design and deliver critical enablement programs that activate the business to drive sales performance and contribute to DoorDash’s overall success.
About the Role
As an Associate Manager of Sales Enablement focused on our Australia and New Zealand (ANZ) markets, you will play a critical role in localizing and executing global enablement initiatives. You will report directly to a Senior Manager on the Global Sales Enablement team and support ANZ leadership through a dotted-line relationship with the local Sales Strategy & Operations team.
You’ll be responsible for activating onboarding, training, and go-to-market programs that support the full sales lifecycle for sellers in ANZ. You’ll coordinate closely with Sales, Marketing, Product, and RevOps teams to ensure that enablement strategies are tailored to the regional context and drive measurable outcomes.
This is an exciting opportunity to help scale enablement across a high-growth region by aligning global frameworks with local needs and feedback..
This is a hybrid role with three days per week in the office (Melbourne or Sydney) and two days remote.
You are excited about this opportunity because...
- Support the execution of onboarding, ongoing training, and product activation initiatives for DoorDash sales teams across Australia and New Zealand.
- Serve as a liaison between global enablement strategy and local sales execution, customizing programs for ANZ market needs.
- Partner cross-functionally with Sales, RevOps, Marketing, and Product teams to ensure readiness for product launches and sales plays.
- Help maintain and optimize regional enablement workflows including content delivery, sales tool adoption, and feedback loops.
- Contribute to a culture of learning by coordinating training calendars, facilitating sessions, and tracking engagement and outcomes.
- Gather insights from frontline teams to help identify skill gaps and recommend enablement solutions that drive seller performance.
- Track and report on enablement impact using available data and feedback to continuously improve delivery and relevance.
We’re excited about you because…
- 5-7 years of experience in sales enablement, sales operations, learning & development, or a related go-to-market function.
- Experience supporting sales organizations, preferably within a tech, SaaS, or marketplace environment.
- A strong operational mindset, with attention to project execution, coordination, and stakeholder management.
- Effective communication and facilitation skills; comfortable presenting to groups and managing enablement tools and platforms.
- The ability to work independently in a fast-paced environment while collaborating across time zones and functions.
- Familiarity with tools such as Salesforce, Outreach, Seismic, Chorus, Google Suite, or similar platforms is a plus.
- An interest in building scalable processes, paired with a willingness to execute hands-on work when needed.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Merchant Experience Partner
About the Team
As one of DoorDash's core operations teams, Customer Experience and Support Operations, ensures that when there are bumps in the last mile, there's always someone there to help make things right. Our team designs and manages DoorDash's large and growing global network of support centers to create the best customer experiences, with the ultimate goal of delivering an outstanding customer experience as reliably as possible.
About the Role
We are looking for Merchant Experience Partners to partner with our highest-value merchants to help solve their most pressing issues and provide the opportunity to improve their overall merchant experience as we continue to increase our last-mile logistics platform.
As a Merchant Experience Partner, you will play a crucial role within the Merchant Experience team by providing our merchants with a direct contact for all of their support needs and focusing your efforts on ensuring overall Merchant success on the DoorDash platform. You will build long-lasting relationships with our Merchants through excellent customer service and strategic problem-solving.
Not only will you partner with our Merchants, but you will work with Account Owners and own a book of business as their support contact. You will be a part of a program to shape support as a differentiator in the marketplace through high-quality, white-glove service.
You're excited about this opportunity because you will…
- Collaborate and troubleshoot important issues for Merchants via phone and web
- Build relationships with Merchant partners by being the main contact and expert for a portfolio of Merchants spanning Enterprise and small - medium businesses
- Promote retention and overall Merchant success through white-glove service
- Perform daily phone outreach to proactively resolve issues for Merchants
- Prioritise and escalate issues in partnership with our teams
- Managing conflicting deadlines, ensuring cross-functional collaboration
- Have a solutions-focussed mindset, promoting Merchant success above all else
- Validate and track Merchant feedback to inform updates to our products and tools
We're excited about you because you…
- 2+ years of experience in Customer success, account management, customer support
- Proficiency in Microsoft suite / G-Suite
- Experience providing advisory and partnership-level support through both proactive and reactive interactions with customers
- Experience advocating for customer experience within a team or initiative
- You love thinking about new opportunities for process improvement
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Manager, Strategy & Operations (Ads & Promotions)
About the Team
Our Advertising & Promotions team operates at the intersection of e-commerce and advertising, surfacing and monetising relevant content that benefits our core audiences. We provide digital solutions that help advertisers effectively reach DoorDash audiences.
This role is responsible for driving the operations and performance of some of our newest and fastest-growing Ads & Promos offerings across Australia and New Zealand. It sits within the Global Ads & Promos team, which owns operations and performance globally, with a specific focus on the ANZ markets.
About the Role
- Own the performance of our Enterprise Ads business in Australia and New Zealand – define the strategy, execute the strategy, problem-solve, and track against revenue goals.
- Partner with Sales and Account Management teams to build goals, understand areas and opportunities for improvement, own end-to-end development and execution of improved processes, and build a path to revenue attainment.
- Drive cross-functional alignment with other market stakeholders across shared app surfaces and competing goals.
- Work cross-functionally with Product, Engineering, Data Science and other tech teams to release new features & products, monitor product adoption, and unblock obstacles and technical challenges.
- Devise the appropriate go-to-market playbooks. Enable teams through market-relevant training, product releases, sales collateral, reporting, and benchmarking.
You’re excited about this opportunity because you will…
- Own: You are not afraid to single-handedly own a revenue target, and build plans to hit business goals.
- Strategise: Define how we win, build data-driven market plans across categories and geographies, set clear targets, and align roadmaps and resourcing to drive measurable selection growth.
- Build: You like going from 0-1, and 1-10. You want to get in early, identify trends, and leverage insights to scale.
- Operate: You want to roll up your sleeves, get to the lowest level of detail, and scale.
- Collaborate: You value cross-functional partnerships, and will thrive at working across Operations, Product, Sales, Engineering, and more to deliver results.
- Enable: You love equipping other teams with what they need to be successful. You are able to take feedback and put it into action.
We’re excited about you because…
- You have ~6-8 years of experience in a role in strategy & operations, business planning, consulting, program management, or product marketing (advertising experience a plus).
- You're entrepreneurial. You have experience standing up new initiatives, pressure-testing them in the market, and translating early traction into scalable playbooks or systems. You have a bias for action and are able to build things from the ground up.
- You’re a data-driven problem solver who is fluent in Excel/Google Sheets (SQL experience is a plus).
- You have a proven track record of leading projects, working cross-functionally, and delivering on goals in a complex, fast-moving environment. As such you thrive while wearing multiple hats and working across people, projects and workstreams.
- You’re eager to dive into difficult problems without a playbook, diagnose root causes, and devise an action plan.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Technical Support Representative, In-Store
About the Team
The Technical Support Team at SevenRooms is part of DoorDash’s broader Customer Experience and Support Ops organization. We partner directly with hospitality operators around the world to deliver best-in-class customer support. Our mission is to ensure that when things go wrong—or when guidance is needed—there’s always someone knowledgeable, strategic, and empathetic ready to help. Whether it's troubleshooting technical issues, advising on product setup, or driving value from our platform, we work across chat, email, and phone to create seamless and impactful experiences. Ultimately, we’re here to ensure our merchants succeed while supporting a fast, reliable, and efficient support operation across a 24/7 model.
Multiple Full-time Hourly Shifts Available. At least one weekend day availability is a must.
About the Role
In this role, you’ll work directly with hospitality operators across the globe to troubleshoot issues, instruct and teach product functionality, and strategize to maximize our customers’ Return of Investment. This role is imperative in advancing our mission to provide world class customer support to our clients.
You’re excited about this opportunity because you will…
- Support Customers via Email, Phone and Chat. Promptly respond to customer inquiries through email and phone, resolving issues efficiently and with care.
- Provide Strategic Solutions. Help customers get the most out of the platform by delivering thoughtful, prescriptive setups tailored to their goals, showing both technical knowledge and strategic insight.
- Master the SevenRooms Platform. Build and maintain deep knowledge of the SevenRooms platform - both broadly and in the context of individual client needs.
- Document Resolutions. Record issue resolutions and steps taken, ensuring clear documentation across all client interactions.
- Prioritize with Impact in Mind. Evaluate and act on support requests based on the severity of customer impact, ensuring the most critical issues are addressed first.
- Use Internal Tools Effectively. Learn and apply a variety of internal and external systems to log, track, and pull relevant data, supporting smooth and informed day-to-day operations.
We’re excited about you because…
- You’re a strong communicator, both in writing and over the phone
- You bring a positive, collaborative attitude and thrive in team environments
- You’re comfortable juggling multiple tasks in a fast-paced startup environment, with excellent follow-through
- You have a proven ability to build strong, trusted relationships with clients
- You deliver outstanding customer service, striking the right balance between empathy and effective solutions
- You’re analytical and resourceful, with sharp problem-solving skills
- You have a technical mindset and an interest in hospitality tech
- You’re familiar with tools like Zendesk, Jira, Salesforce, or similar platforms
- You have 1+ years of experience in a high-impact, customer-facing support or strategic account role, ideally in B2B, SaaS, or hospitality
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Senior Associate, Strategy & Operations
About The Team
Strategy & Operations is the engine that drives the DoorDash business forward, leading priority areas for the company, developing strategies, and driving business outcomes. DoorDash embraces and invests in this function because of our belief in an ownership mentality — our employees can develop the strategy and execute it.
DoorDash is looking for a hands-on builder and leader to play a pivotal role in building differentiated experiences for all sides of the DoorDash Marketplace: customer, dasher and merchant, as part of the Strategy & Operations team.
About The Role
The Strategy & Operations Senior Associate role is for self-motivated, ownership-minded individuals who thrive on solving complex problems using both data and empathy, collaborate across the organisation, and execute to bring strategies to life.
You will report to the Strategy & Operations Manager, within one our Strategy & Operations teams, which include Merchant, Dasher and Consumer. This is a hybrid role with 3 days spent in-office (Sydney / Melbourne).
You're excited about this opportunity because you will…
- Curious Mind - You have a curious mind for seeking out problems and thrive on solving complex problems. You love to learn how things work and how to make them work more efficiently. In this role you will unpack ambiguous problems and discover new ways to improve the DoorDash business.
- Own & build - You will be responsible for a key component of the customer experience, whether that experience is for customers that order on DoorDash, Dashers who earn and deliver or Merchants who sell through DoorDash. You will own an integral part of the experience for that customer type. One example in the customer team could include being responsible for developing and executing the overall operational strategy for DoorDash homepage, where you will focus on increasing customer conversion through improving in-app merchandising and customer experience
- Experiment - Use a data-driven approach and deep market knowledge to identify improvement opportunities, run tests and make our business 1% better everyday
- Influence – Work cross-functionally with our Australia and International teams, such as Strategy & Operations, Marketing, Sales, Product, and Engineering
- Grow professionally - there is room for professional development and to own additional scope and special projects related to consumer and marketplace side of the business
We're excited about you because…
- You have 4+ years experience - in operations / project management / strategy consulting / product / technology /
- You are able to lead cross-functionally - you will build and lead cross-functional processes across the business’ strategic areas to improve homepage customer experience
- Proven analytical skills - you have a working knowledge of SQL, are proficient at quickly understanding a problem and developing action oriented hypotheses, can build financial models and dashboards to track key metrics, and conduct deep-dive analyses into specific issues to drive continuous improvement
- You are a self starter who is biased towards action and excels in a fast-paced environment and evolving business
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Manager, Marketing Analytics
About the Team
At DoorDash, the Data Science and Analytics team uncovers insights and translates them into actionable recommendations that drive decisions across the organisation. Analytics is integral to all areas of DoorDash, and this role sits within the global team with a specific focus on the ANZ markets.
About the Role
The Data Science and Analytics team is looking for a Marketing Analytics Manager to guide measurement, strategy, and decision-making across our Australia and New Zealand marketing efforts. You will take strong ownership of projects and drive them to completion, collaborating with a range of cross-functional teams.
Some of the impactful projects you will work on include:
- Deep diving into results from digital A/B tests to generate insights that improve marketing performance
- Analysing campaign results and presenting insights to leadership
- Exploring our customer base to identify target segments and optimise marketing strategies
- Scaling measurement and reporting solutions to set us up for future success.
You're excited about this opportunity because you will…
- Be a trusted thought partner to our Marketing, Finance, and Executive teams, helping shape decisions on ‘what’s next’ for DoorDash
- Design and analyse experiments to measure the ROI of our digital marketing spend and develop actionable recommendations
- Generate insights on customer segments and our most valuable consumers to identify opportunities to improve marketing performance
- Work with agencies and third-party vendors to develop and implement measurement solutions
- Contribute to global reporting on the impact of brand marketing campaigns to inform channel investment decisions
- Leverage AI to develop tools and workflows that enable marketing stakeholders to self-serve and democratise insights.
We're excited about you because you have…
- Degree in a quantitative field (e.g. Economics, Statistics, Mathematics) and 7+ years of industry experience in a quantitative analysis role
- Experience in marketing science or analytics is strongly preferred
- Ability to communicate clearly and effectively with cross-functional partners of varying technical levels and drive impact
- Entrepreneurial mindset with a demonstrated ability to own projects from start to completion in a fast-paced environment
- Excellent communication skills and proven experience working with cross-functional stakeholders
- Ability to use back-of-the-envelope modelling and thought experiments to guide decision-making in highly uncertain environments
- Strong attention to detail, with the ability to think deeply about analytics and measurement problems to derive actionable insights
- Familiarity with multivariate regression
- Experience with experimentation techniques (A/B testing, causal inference) and interpreting hypothesis testing
- Proficiency in at least one programming language (preferably Python; R or another language is also acceptable)
- Strong experience with SQL and basic ETL processes
- Proficiency in one or more analytics and visualisation tools.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Specialist, Sales Enablement
About the Team
SevenRooms, powered by DoorDash, is a hospitality technology platform that helps restaurants drive revenue and profitability by leveraging data to build direct guest relationships, deliver exceptional experiences, and increase repeat business.
The Sales Enablement team, within the In-Store Strategy & Operations organization, drives productivity across sales and go-to-market teams by aligning to key business priorities and delivering end-to-end enablement across process, product, skills, GTM strategy, and tooling. In close partnership with Sales, Customer Success, Product, Marketing, and Operations, the team builds and executes programs that improve performance and support overall business growth.
About the Role
This role sits within the Sales Enablement team in the In-Store Strategy & Operations organization. As a Specialist, you will support regional field enablement efforts for our In-Store line of business, delivering training that drives performance and consistency across the customer journey.
Embedded in your region, you will act as a bridge between central strategy and frontline teams, partnering closely with senior enablement managers and Pre/Post Sales leaders. You will deliver training across product, positioning, and processes, while creating feedback loops to continuously improve programs. This role is hands-on, covering new hire onboarding, product education, call reviews, and workshops to drive best practice adoption. Your focus will be on improving ramp time, win rates, retention, and expansion performance across the region.
You will report into a Senior Sales Enablement Manager. This role is 100% remote; however, we have offices in Sydney and Melbourne, which we encourage employees to take advantage of.
You’re excited about this opportunity because you will…
- You enjoy supporting sales and post-sales teams by improving the way they work — helping them operate more efficiently, confidently, and consistently.
- You are energized by enabling In-Store sellers and Customer Success teams with the right messaging, training, and best practices to drive stronger performance.
- You’re passionate about training and can deliver engaging live instruction with confidence and clarity to maximize impact.
- You take pride in reinforcing high standards of execution, and are excited to gather feedback from frontline teams, identify friction points, and turn insights into action.
- You want to contribute to a culture of performance excellence by ensuring the In-Store team is aligned, prepared, and equipped to win.
- You enjoy supporting continuous learning and skill development that improves ramp speed, win rates, and long-term revenue growth.
We’re excited about you because…
- 1–3+ years of experience in enablement, sales, customer success, or a related go-to-market support function.
- Experience working with sales systems such as Salesforce, Gainsight, Gong, Outreach, or related tools preferred.
- Ability to translate playbooks and processes, into engaging and impactful learning experiences.
- Experience supporting sales or post-sales teams, ideally in a fast-paced environment.
- Strong project coordination skills with the ability to work independently and handle multiple workstreams simultaneously.
- Excellent written and verbal presentation skills, especially in explaining systems, processes, or technical concepts.
- Comfort working cross-functionally with Sales, Product, Sales Ops, and RevOps teams.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Head of Sales Strategy & Operations
About the Team
Our ANZ Sales team drives DoorDash's growth across Australia and New Zealand. The team has built strong momentum through disciplined execution, structural simplification, and record-breaking performance across topline growth, merchant investment, and sales productivity. As we scale into our next phase, the strength of our strategy and operations function must grow with it.
About the Role
As our Head of Sales Strategy & Operations for ANZ, you'll own the strategy and execution engine behind our entire sales organization across all verticals and segments. This means designing go-to-market playbooks, building sales forecasting and incentive frameworks, optimizing merchant acquisition and investment motions, and driving cross-functional initiatives that improve how we sell, what we sell, and who we sell to. You'll be responsible for turning market intelligence and commercial insights into operating plans that drive sustainable, profitable growth.
We're looking for someone who is analytical, commercially sharp, and energized by building structure in a fast-moving, competitive market.
This is a hybrid role with 3 days a week in office and 2 days remote.
You’re excited about this opportunity because you will…
- Own the ANZ sales strategy across all verticals and segments, translating market dynamics, competitive intelligence, and merchant insights into actionable plans
- Build sales forecasting and incentive frameworks that align team behavior with strategic priorities and enable leadership to make informed investment decisions
- Drive impact measurement across sales initiatives, building the analytical infrastructure to understand what's working, quantify incrementality, and scale what drives results
- Build and lead a high-performing team, coaching and developing strategy and operations talent while fostering a culture of ownership, analytical rigor, and cross-functional partnership
- Accelerate productivity through AI, identifying and deploying AI-powered workflows, rep enablement tools, and process automation that make the sales org faster and smarter
We’re excited about you because…
- You have 10+ years of experience in sales strategy, sales operations, revenue operations, or management consulting, with a track record of building and executing go-to-market plans across multiple business lines
- You're deeply analytical and comfortable building models to size opportunities, forecast growth, design incentive structures, and evaluate the economics of strategic initiatives
- You have experience with AI-driven sales tooling and are excited about applying AI to transform sales motions, targeting, and rep productivity
- You've operated in a challenger or high-growth environment and understand how to compete for share, manage complex commercial motions, and drive alignment across diverse stakeholders
- You're a proven people leader with experience building, coaching, and scaling high-performing strategy and operations teams
- You communicate with clarity and can influence senior leaders with data, narrative, and a strong point of view
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Business Sourcer
About the Team
The DoorDash Recruiting Team is focused on helping build DoorDash culture, one quality hire at a time. We partner with hiring teams to build recruiting strategies that allow DoorDash to hire remarkable talent in the most efficient and unbiased ways. This is a hybrid role, with 3 days a week in office, which can be located in Melbourne or Sydney.
About the Role
At DoorDash, our Sourcers play an essential part in supporting our growing teams. They work alongside our recruiters and hiring managers while managing candidates at the top of the funnel. This is a unique and highly impactful opportunity to help accelerate the business by engaging qualified candidates across multiple business functions and acting as a subject matter expert and owner of market insights.
Please note this role is a 6 month FTC.
You’re excited about this opportunity because you will…
- Build partnerships with several of our business leaders across a range of teams (Sales, Strategy & Ops, Corporate Functions)
- Work with the recruiters and hiring managers to develop creative strategies for engaging qualified candidates for their teams through resume screening, outbound sourcing, networking and referrals
- Help influence hiring decisions at each point in the recruiting process
- Use data, your knowledge, and industry trends to build creative sourcing strategies and iterate on our interview process
We’re excited about you because…
- You have 4 + years of sourcing experience
- You have mastered successful pipeline management using an ATS, LinkedIn, and a variety of other channels
- You enjoy sourcing for unique roles and like to find needles in haystacks
- You have outstanding written and verbal communication skills
- You're metrics driven - able to leverage data to help guide your decisions
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Data Scientist
About the Team
The International Analytics team is looking for a Data Scientist to guide measurement, strategy, and tactical decision-making using Advanced Analytics approaches, as we expand our logistics platform across the globe. Data Scientists at DoorDash work to uncover insights and turn them into actionable recommendations, helping drive decisions for the entire organisation. Analytics is very integral to all operational areas at DoorDash!
About the Role
Data Science at DoorDash involves diving deeper into our data to solve crucial business problems, ideate & run experiments to solve for insights gleaned from this deep dive and work with a cross-functional team to drive real-world operational change. It is NOT just about building Machine Learning models and putting them into production. This is a rare operational and actionable data-driven experience.
We solve many exciting challenges from all three sides of our marketplace including customer acquisition and growth, fraud and support, marketing, balancing supply and demand, marketplace efficiency, and more. If you enjoy finding patterns amidst chaos and turning them into explainable, actionable insights, are excited to build a market from 0 to 1, and have experience using analytics to affect revenue, growth, operations or beyond, we're looking for someone like you!
You're excited about this opportunity because you will…
- Be a first-class thought partner to our product, business, finance and executive teams and help them make decisions on what’s next for DoorDash
- Use quantitative analysis and the presentation of data to see beyond the numbers and understand what drives our business
- Build full-cycle analytics experiments, reports, and dashboards using SQL, Python, R, or other scripting and statistical tools
- Identify and measure levers to help move essential metrics and make recommendations
- Produce recommendations and use statistical techniques and hypothesis testing and other experimentation techniques to validate your findings
- Provide insights to enable our cross-functional team to understand marketplace dynamics, user behaviours, and long-term trends
- Possess excellent stakeholder management skills, know how to effectively collaborate well with strategy, operations, product, finance and engineering while prioritizing competing needs
We're excited about you because you have…
- 2+ years of experience in data analytics, consulting, or related quantitative role
- The insight to take ambiguous problems and solve them in a structured, hypothesis-driven, data-supported way
- Experience leading /owning strategic projects to completion with multiple cross-functional teams
- Experience working with experimentation techniques (A/B testing, Causal Inference) and interpreting hypothesis testing
- Proficiency in at least one programming language, preferably Python or R
- Very experienced with SQL queries, Basic ETL, Regression techniques
- Proficiency in one or more analytics & visualisation tools
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Head of Sales, In-Store
About the Team
As part of our Commerce Platform business, the In-Store Sales team at DoorDash is responsible for driving growth for some of the top restaurants in the APAC by empowering them with innovative in-store technology solutions to create best in class guest experiences. This team plays a critical role in expanding our merchant partnerships beyond existing channels and delivering seamless, high-impact experiences for consumers in-store.
We work in close collaboration with cross-functional partners across Sales Development, Account Management, Product, and Strategy & Operations to bring cutting-edge solutions to life—enabling our merchants to thrive in a hybrid digital and physical environment.
About the Role
As Head of Sales, In Store, you will lead a team of sales professionals focused on growing our in-store business across key merchant segments. You’ll be responsible for managing managers and their respective teams, setting vision and strategy, and driving execution to deliver against aggressive revenue and adoption targets.
You will report to the Senior Director of Sales for DoorDash Commerce Platform and serve as a key leader in scaling our newest frontier in merchant engagement.
You’re excited about this opportunity because you will…
- Lead a high-impact team: Manage and mentor a team of Sales Managers and their sales representatives focused on in-store product adoption across strategic accounts and regions.
- Drive strategy and execution: Develop, implement, and continuously refine go-to-market strategies for DoorDash’s in-store offerings, ensuring alignment with company goals and merchant needs.
- Collaborate cross-functionally: Partner with Product, Strategy & Operations, Sales Development, and Account Management teams to identify opportunities, refine solutions, and optimize customer experiences.
- Enhance team performance: Cultivate a culture of performance, ownership, and inclusivity. Prioritize the development and engagement of your team to support long-term success.
- Innovate and optimize: Identify trends and operational inefficiencies. Design and implement scalable solutions, processes, and tools that increase effectiveness and streamline adoption.
- Stay merchant-obsessed: Leverage direct merchant insights and field feedback to improve offerings and influence product development.
We’re excited about you because…
- You have 10+ years of sales experience, including exceeding performance targets and building successful pipeline strategies.
- You bring 6+ years of people management experience, with a strong record of leading managers and developing high-performing teams.
- You’ve successfully worked in cross-functional environments, aligning various stakeholders toward common goals.
- You are a strategic and analytical thinker, with a data-driven mindset and a passion for solving complex challenges.
- You are a strong communicator who can effectively articulate vision, build consensus, and influence outcomes.
- You are a hands-on leader who isn’t afraid to dive into the details, coach on tactics, and unblock your team.
- You are deeply committed to diversity, equity, and inclusion, both in team-building and customer engagement.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Senior Manager, Growth & Market Performance
About the Team
This team is responsible for accelerating sustainable expansion across the Restaurant Marketplace - unlocking new value for customers, merchants, and the platform. We operate at the intersection of strategy, execution, and experimentation. Our remit spans city-level performance, merchant-led growth opportunities, and scalable initiatives that drive demand, frequency, and long-term marketplace strength.
Within Growth, the Local Markets team focuses on winning city by city - ensuring that our strategies resonate deeply with local communities and outperform competitors on the ground. Together, we combine granular local insight with scalable growth thinking.
About the Role
We are hiring a Senior Manager, Growth & Market Performance to drive growth initiatives across the Restaurant Marketplace and to lead our Local Markets team across Australia and New Zealand.
This role has two core pillars; Marketplace Growth Acceleration - Identifying and executing new growth opportunities across merchants and customer value propositions to unlock incremental scale. Local Market Strategy & Execution - Defining and winning city-level strategies by operating at the lowest level of detail.
You will identify winning strategies, design bold experiments to validate new ideas, and make investment decisions that strengthen our competitive position—both locally and at scale.
This is a highly cross-functional leadership role, partnering with Marketing, Operations, Sales, Product, Analytics, and Finance to uncover and execute the growth formula that resonates with customers and merchants.
You will operate as a growth owner - comfortable shaping strategy at a high level while diving deep into data and execution mechanics. You thrive in ambiguity and can set ambitious goals that people thought are unachievable.
This will be a hybrid role with 3 days a week in Office (Melbourne / Sydney) and 2 days remote.
You’re excited about this opportunity because you will…
- Define and execute city-level growth strategies to win in priority markets, identifying structural opportunities across merchant offerings, selection expansion, and customer experience
- Translate data, first-principles thinking, and marketplace insights into clear, high-impact growth roadmaps and prioritised initiatives
- Deep dive into data to uncover actionable insights, assess strategic and financial impact, and partner with Analytics and Finance to evaluate ROI and optimise investments
- Design, launch, and scale experiments across pricing, merchandising, and merchant/customer value propositions—rapidly testing, learning, and iterating
- Lead cross-functional collaboration across Marketing, Operations, Sales, Product, and Finance, influencing stakeholders and representing the voice of the customer and local market
We’re excited about you because you have…
- 10+ years of experience in strategy, operations, consulting, growth, product, marketplace, or general management roles
- Proven track record of owning and scaling growth initiatives in complex environments
- Strong marketplace intuition, ideally within multi-sided or regulated environments
- Deep comfort operating at the lowest level of detail - advanced analytics, experimentation, dashboards
- Exceptional cross-functional leadership skills, with the ability to influence without authority
- Strong business judgment and capital allocation instincts
- Grit, resilience, and a bias to action in ambiguous, fast-moving environments
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia