DoorDash Australia
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Associate Manager, Customer Success
About the Team
The SevenRooms Customer Success Team is the heartbeat of our customers. We are a diverse, global team dedicated to helping our customers meet their business goals through creative problem-solving, data and deep product knowledge, always with a customer-first approach. Our team is a group of empathetic relationship builders, curious minds, doers, thinkers, strategizers, and friendly humans. The passion we have for the SevenRooms/Doordash mission makes it easy to be obsessed with our customers.
About the Role
SevenRooms is hiring for an Associate Manager, Customer Success, to lead our team of SMB Customer Success Managers across Asia Pacific. In this role, you will be responsible for guiding, mentoring, and hiring your team, while also ensuring our clients have a fantastic experience using our platform. You will inform and execute on strategic initiatives that are aimed at influencing company metrics like product feature adoption, retention, and ROI for our clients.
You will report into the Manager, Customer Success for the APAC region on our Customer Success team in our In-Store organisation.
You’re excited about this opportunity because you will…
- Mentor, inspire and grow our team of high-performing Customer Success Managers in Asia Pacific
- Develop best practices, user adoption, and retention strategy for your team
- Partner with Onboarding and Sales to ensure successful implementations and smooth transitions to Customer Success
- Track account performance and health through engagement data (via tools like Looker) to identify churn risk and work proactively to eliminate that risk
- Maintain a deep understanding of our product and speak with customers about the most relevant features/functionality for their specific requirements
We’re excited about you because…
You are someone who is passionate about the customer experience, is metrics-driven, and will help reinforce our customer-first mindset and culture.
You have:
- Prior experience in Customer Success, Account Management, or related customer-facing position within top-tier SaaS company
- 3+ years people management and development experience; demonstrated leadership through accountability, continuous training, and coaching
- Experience in a high-growth, fast-paced team environment
- Proven track record of conducting quantitative analysis to derive insights and implement growth strategies
- Strong experience with Salesforce, Looker, and Gainsight (or other Customer Success Platform)
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Account Executive, Enterprise Ad Sales - CPG
About the Team
The Ad sales team is responsible for the advertising vision, development and growth of our largest advertising partnerships. This is a newly created team, seeking founding members to build an industry-leading ads and promotions business across DoorDash’s core categories, starting with CPG brands. The growing DoorDash ads business will quickly become the single best place for merchants and brands to market to local customers, in an ecosystem that benefits all parties.
About the Role
As an Account Executive, you will build partnerships that create tangible value for both DoorDash and advertisers. In this role, you will manage the ads strategy across a focused portfolio of accounts, and drive adoption of our growing ads and promotions offering. You will also work cross-functionally with account management, marketing, analytics, and product to innovate on our future approach and solutions. You will report to the Director of International Ad Sales.
This is a Hybrid role with 3 days per week in Office (Melbourne/ Sydney) and 2 days remote.
You’re excited about this opportunity because you will…
- Be part of the growing DoorDash Ads & Promos team
- Lead end-to-end marketing and commercial conversations across a portfolio of CPG advertisers, owning strategy, execution, and post-campaign reporting.
- Drive net-new advertiser adoption in a new and growing market, while overseeing engagement and sales strategy for DoorDash’s largest CPG partners.
- Grow and scale CPG revenue by driving Ads & Promos product adoption and delivering sustainable advertiser value.
- Manage a robust sales pipeline, developing annual and quarterly plans, co-creating pitch materials, and maintaining sales content to enable future team and business scale.
- Represent advertiser needs cross-functionally, influencing the Ads & Promos product roadmap and go-to-market strategy while aligning DoorDash resources to support partners’ multi-channel growth.
We’re excited about you because…
- You are a consultative seller with 8+ years of experience in digital media
- You’re an expert in using data and insights to inform recommendations, rooted in advertiser objectives and business priorities
- You know the basics of digital ads measurement - from attribution to funnel metrics
- You have strong written/verbal communication and presentations skills, and experience operating across several levels of an organization
- You diligently manage a sales pipeline and can juggle both short- and mid-term impact
- Impact-driven, curious, and strategic, with a natural desire to improve the business, dive into details to uncover insights, and identify win–win opportunities that drive partner and company growth.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Account Executive, In-Store
About the Team
The Sales team at SevenRooms is on a mission to reshape the hospitality industry by empowering operators to take control of their guest relationships. We’re a passionate, high-performing group of go-getters who act as trusted advisors to restaurants and hospitality groups around the world. We take a consultative approach to sales—identifying business gaps, crafting thoughtful solutions, and helping operators reduce reliance on third-party networks. We believe in the power of hospitality, and we’re proud to partner with businesses to streamline operations and deliver magical guest experiences every day.
About the Role
As an Account Executive, you’ll work directly with restaurants and hospitality groups to understand their business needs and recommend the best-fit SevenRooms solutions—from reservations and table management to online ordering and marketing automation. You’ll drive new business by adding operators to the platform and working closely with our onboarding and account teams to ensure a smooth and enthusiastic transition. This role plays a key part in helping hospitality operators thrive, combining strategic thinking, relationship-building, and product knowledge to deliver real impact.
You’re excited about this opportunity because you will…
- Build and Manage a Sales Pipeline. Identify and engage prospective restaurants and hospitality groups to grow your book of business.
- Showcase the Platform. Present the value of SevenRooms through compelling demos and conversations that help operators understand how we can support their success.
- Lead Sales from Start to Finish. Own the full sales cycle—from prospecting and pitching to negotiation, contracting, and go-live support.
- Deliver Live Product Demos. Conduct live, engaging product walkthroughs both virtually and in person when needed.
- Be a Trusted Partner. Build strong relationships with prospects and clients, always advocating for their success and acting as a true advisor throughout the process.
We’re excited about you because…
- You have 3+ years of experience in hospitality technology sales
- You’re confident presenting to clients both in person and virtually
- You’re self-driven and comfortable working independently, whether in the office or remotely
- You’re tech-savvy and quick to pick up new tools and platforms
- You’re results-oriented and bring energy and focus to your daily work
- You’ve worked with tools like Salesforce, Outreach, or similar systems
- You have a background in hospitality or restaurants (a big plus!)
- You’re open to occasional travel into key markets to connect with clients face-to-face
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Account Executive, SevenRooms powered by DoorDash
About the Team
The Sales team at SevenRooms is on a mission to reshape the hospitality industry by empowering operators to take control of their guest relationships. We’re a passionate, high-performing group of go-getters who act as trusted advisors to restaurants and hospitality groups around the world. We take a consultative approach to sales—identifying business gaps, crafting thoughtful solutions, and helping operators reduce reliance on third-party networks. We believe in the power of hospitality, and we’re proud to partner with businesses to streamline operations and deliver magical guest experiences every day.
About the Role
As an Account Executive, you’ll work directly with restaurants and hospitality groups to understand their business needs and recommend the best-fit SevenRooms solutions—from reservations and table management to online ordering and marketing automation. You’ll drive new business by adding operators to the platform and working closely with our onboarding and account teams to ensure a smooth and enthusiastic transition. This role plays a key part in helping hospitality operators thrive, combining strategic thinking, relationship-building, and product knowledge to deliver real impact.
You’re excited about this opportunity because you will…
- Build and Manage a Sales Pipeline. Identify and engage prospective restaurants and hospitality groups to grow your book of business.
- Showcase the Platform. Present the value of SevenRooms through compelling demos and conversations that help operators understand how we can support their success.
- Lead Sales from Start to Finish. Own the full sales cycle—from prospecting and pitching to negotiation, contracting, and go-live support.
- Deliver Live Product Demos. Conduct live, engaging product walkthroughs both virtually and in person when needed.
- Be a Trusted Partner. Build strong relationships with prospects and clients, always advocating for their success and acting as a true advisor throughout the process.
We’re excited about you because…
- You have 3+ years of experience in hospitality technology sales
- You’re confident presenting to clients both in person and virtually
- You’re self-driven and comfortable working independently, whether in the office or remotely
- You’re tech-savvy and quick to pick up new tools and platforms
- You’re results-oriented and bring energy and focus to your daily work
- You’ve worked with tools like Salesforce, Outreach, or similar systems
- You have a background in hospitality or restaurants (a big plus!)
- You’re open to occasional travel into key markets to connect with clients face-to-face
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Account Executive, SevenRooms powered by DoorDash
About the Team
The Sales team at SevenRooms is on a mission to reshape the hospitality industry by empowering operators to take control of their guest relationships. We’re a passionate, high-performing group of go-getters who act as trusted advisors to restaurants and hospitality groups around the world. We take a consultative approach to sales—identifying business gaps, crafting thoughtful solutions, and helping operators reduce reliance on third-party networks. We believe in the power of hospitality, and we’re proud to partner with businesses to streamline operations and deliver magical guest experiences every day.
About the Role
As an Account Executive, you’ll work directly with restaurants and hospitality groups to understand their business needs and recommend the best-fit SevenRooms solutions—from reservations and table management to online ordering and marketing automation. You’ll drive new business by adding operators to the platform and working closely with our onboarding and account teams to ensure a smooth and enthusiastic transition. This role plays a key part in helping hospitality operators thrive, combining strategic thinking, relationship-building, and product knowledge to deliver real impact.
You’re excited about this opportunity because you will…
- Build and Manage a Sales Pipeline. Identify and engage prospective restaurants and hospitality groups to grow your book of business.
- Showcase the Platform. Present the value of SevenRooms through compelling demos and conversations that help operators understand how we can support their success.
- Lead Sales from Start to Finish. Own the full sales cycle—from prospecting and pitching to negotiation, contracting, and go-live support.
- Deliver Live Product Demos. Conduct live, engaging product walkthroughs both virtually and in person when needed.
- Be a Trusted Partner. Build strong relationships with prospects and clients, always advocating for their success and acting as a true advisor throughout the process.
We’re excited about you because…
- You have 3+ years of experience in hospitality technology sales
- You’re confident presenting to clients both in person and virtually
- You’re self-driven and comfortable working independently, whether in the office or remotely
- You’re tech-savvy and quick to pick up new tools and platforms
- You’re results-oriented and bring energy and focus to your daily work
- You’ve worked with tools like Salesforce, Outreach, or similar systems
- You have a background in hospitality or restaurants (a big plus!)
- You’re open to occasional travel into key markets to connect with clients face-to-face
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Account Executive, SevenRooms powered by DoorDash
About the Team
The Sales team at SevenRooms is on a mission to reshape the hospitality industry by empowering operators to take control of their guest relationships. We’re a passionate, high-performing group of go-getters who act as trusted advisors to restaurants and hospitality groups around the world. We take a consultative approach to sales—identifying business gaps, crafting thoughtful solutions, and helping operators reduce reliance on third-party networks. We believe in the power of hospitality, and we’re proud to partner with businesses to streamline operations and deliver magical guest experiences every day.
About the Role
As an Account Executive, you’ll work directly with restaurants and hospitality groups to understand their business needs and recommend the best-fit SevenRooms solutions—from reservations and table management to online ordering and marketing automation. You’ll drive new business by adding operators to the platform and working closely with our onboarding and account teams to ensure a smooth and enthusiastic transition. This role plays a key part in helping hospitality operators thrive, combining strategic thinking, relationship-building, and product knowledge to deliver real impact.
You’re excited about this opportunity because you will…
- Build and Manage a Sales Pipeline. Identify and engage prospective restaurants and hospitality groups to grow your book of business.
- Showcase the Platform. Present the value of SevenRooms through compelling demos and conversations that help operators understand how we can support their success.
- Lead Sales from Start to Finish. Own the full sales cycle—from prospecting and pitching to negotiation, contracting, and go-live support.
- Deliver Live Product Demos. Conduct live, engaging product walkthroughs both virtually and in person when needed.
- Be a Trusted Partner. Build strong relationships with prospects and clients, always advocating for their success and acting as a true advisor throughout the process.
We’re excited about you because…
- You have 3+ years of experience in hospitality technology sales
- You’re confident presenting to clients both in person and virtually
- You’re self-driven and comfortable working independently, whether in the office or remotely
- You’re tech-savvy and quick to pick up new tools and platforms
- You’re results-oriented and bring energy and focus to your daily work
- You’ve worked with tools like Salesforce, Outreach, or similar systems
- You have a background in hospitality or restaurants (a big plus!)
- You’re open to occasional travel into key markets to connect with clients face-to-face
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Associate Manager, Customer Success
About the Team
The Customer Success team at SevenRooms is the heartbeat of our customers. We’re a diverse, global group of empathetic relationship builders, curious thinkers, strategic problem-solvers, and passionate collaborators. Our mission is to help hospitality operators succeed by driving adoption and value through a deep understanding of our product, data, and our customers’ business goals. We are customer-obsessed and thrive on turning challenges into long-term success.
About the Role
In this role, you’ll lead a team of Customer Success Managers who work closely with our enterprise clients to ensure they’re achieving success with the SevenRooms platform. You’ll be responsible for coaching, mentoring, and growing the team, while also overseeing strategic initiatives that drive adoption, retention, and long-term customer value. You’ll help scale a customer-first culture that delivers outstanding service and measurable impact for hospitality operators around the world.
You’re excited about this opportunity because you will…
- Team Leadership & Development. Mentor, inspire, and grow a high-performing team of Strategic Customer Success Managers by setting clear performance and growth objectives and providing ongoing coaching and support.
- Customer Retention & Engagement. Drive user adoption and retention by developing best practices and strategic engagement initiatives, and by collaborating cross-functionally to enhance the customer experience.
- Capacity & Resource Planning. Monitor incoming revenue and customer volume to ensure balanced workload distribution and appropriate resourcing across the North American CSM team.
- Cross-Functional Collaboration. Partner with Product Marketing, Onboarding, and CS Strategy & Operations to enhance customer health scoring, implement proactive lifecycle strategies, and improve overall product adoption.
- Churn Risk Management. Track customer engagement through data tools (e.g., Looker, Totango) to identify and mitigate churn risks through timely, data-driven interventions.
- Product Advocacy. Maintain deep product knowledge to ensure CSMs can guide customers to the most relevant features and functionalities, while capturing product feedback through our Product Ambassador Program.
We’re excited about you because…
- You have experience in Enterprise Customer Success, Account Management, or a related customer-facing role at a SaaS company, ideally in a fast-paced, high-growth environment.
- You've spent 2+ years managing and developing people, and you lead through accountability, coaching, and continuous learning.
- You're analytical and strategic, with a track record of using data to identify insights and drive customer growth.
- You're comfortable using tools like Salesforce, Totango, or other customer success platforms to track performance and manage relationships.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Associate Manager, Marketplace Strategy & Operations
About the Team
The Marketplace Strategy & Operations team at DoorDash is responsible for accelerating Marketplace growth, consumer engagement and retention. Using a customer-obsessed approach, we own market strategy, consumer affordability, the end-to-end DoorDash app experience and new value propositions. We are looking for a hands-on builder to optimise how consumers interact with merchants and develop strategies that drive frequency and loyalty.
About the Role
We are hiring an Associate Manager to lead the NZ marketplace strategy and to drive consumer growth in a way that keeps customers coming back. Your work will shape how consumers discover and engage with DoorDash—across merchandising, in-app experience, pricing and partnerships. As this role sits at the intersection of strategy, analytics and cross-functional execution - you will closely partner with Product, Engineering, Sales and Marketing across the Restaurant and New Verticals business lines.
A core part of the role is leveraging metrics to guide decision-making. You will analyse performance across key levers such as conversion, retention, frequency, and category adoption, translating insights into clear priorities and action plans. You will also contribute to go-to-market and expansion strategies, using data to determine which areas to prioritise and how to scale them effectively.
You will own and optimise critical aspects of the in-app experience—from how consumers discover merchants and offerings, to how merchandising is executed across the platform. This includes ensuring that the right selection is surfaced to the right customers at the right time, and that the overall journey is seamless, intuitive, and aligned with our growth objectives.
This is a highly visible team with fast feedback loops, where ideas quickly turn into live experiences and impact can be seen in real time across consumer engagement, order growth and dollars earned for merchants.
You will report into the Manager on our Consumer Strategy & Operations team. This is a hybrid role, with 3 days in-office (Auckland) and 2 days remote.
You’re excited about this opportunity because you will…
- Strategise - create and execute the go-to-market strategy for our consumers and merchants, considering in-app engagement, retention and order rates
- Build and execute - test and incorporate new product features in collaboration with international product and engineering teams and continually measure performance
- Collaborate daily with a broad team - you will lead New Zealand’s in-app experience, partnering with Sales, Marketing, Ads & Promotions teams to ensure Restaurant and New Verticals merchants meet their conversion and impression targets
- Analyse and lead - use quantitative and qualitative data to inform strategy, prioritize initiatives, define and track KPIs and communicate insights to senior stakeholders.
- Experiment - use a data-driven and customer-first approach to identify improvement opportunities and make our business 1% better everyday.
We’re excited about you because you will have…
- 5+ years of experience in consulting, strategy, operations, product, technology, banking, analytics or related experience
- A bias for action - you are a relentless and independent problem solver, are a “do-er” and can influence and challenge effectively, to execute creative solutions.
- Proven analytics skills - Intermediate SQL knowledge and competency with dashboards is required.
- Strong business acumen - you are able to identify the “so what” from data, interdependencies between performance metrics and translate them into operational strategy.
- Thought leadership - you will be able to apply a framework to break down ambiguous problems and conduct methodical deep-dives into drivers of the issue.
- Exceptional cross-functional leadership and ability to manage multiple workstreams at once
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Associate Manager, Sales Enablement, ANZ
About the Team
The Sales Enablement team, under the Sales Strategy & Operations organization, enables the productivity of our sales and go-to-market organizations through alignment with capital OKRs and a 360-degree enablement strategy that encompasses activation across process, product, skill, GTM strategy and tooling. Through partnerships with Sales, Product, Marketing, and Operations, we design and deliver critical enablement programs that activate the business to drive sales performance and contribute to DoorDash’s overall success.
About the Role
As an Associate Manager of Sales Enablement focused on our Australia and New Zealand (ANZ) markets, you will play a critical role in localizing and executing global enablement initiatives. You will report directly to a Senior Manager on the Global Sales Enablement team and support ANZ leadership through a dotted-line relationship with the local Sales Strategy & Operations team.
You’ll be responsible for activating onboarding, training, and go-to-market programs that support the full sales lifecycle for sellers in ANZ. You’ll coordinate closely with Sales, Marketing, Product, and RevOps teams to ensure that enablement strategies are tailored to the regional context and drive measurable outcomes.
This is an exciting opportunity to help scale enablement across a high-growth region by aligning global frameworks with local needs and feedback..
This is a hybrid role with three days per week in the office (Melbourne or Sydney) and two days remote.
You are excited about this opportunity because...
- Support the execution of onboarding, ongoing training, and product activation initiatives for DoorDash sales teams across Australia and New Zealand.
- Serve as a liaison between global enablement strategy and local sales execution, customizing programs for ANZ market needs.
- Partner cross-functionally with Sales, RevOps, Marketing, and Product teams to ensure readiness for product launches and sales plays.
- Help maintain and optimize regional enablement workflows including content delivery, sales tool adoption, and feedback loops.
- Contribute to a culture of learning by coordinating training calendars, facilitating sessions, and tracking engagement and outcomes.
- Gather insights from frontline teams to help identify skill gaps and recommend enablement solutions that drive seller performance.
- Track and report on enablement impact using available data and feedback to continuously improve delivery and relevance.
We’re excited about you because…
- 5-7 years of experience in sales enablement, sales operations, learning & development, or a related go-to-market function.
- Experience supporting sales organizations, preferably within a tech, SaaS, or marketplace environment.
- A strong operational mindset, with attention to project execution, coordination, and stakeholder management.
- Effective communication and facilitation skills; comfortable presenting to groups and managing enablement tools and platforms.
- The ability to work independently in a fast-paced environment while collaborating across time zones and functions.
- Familiarity with tools such as Salesforce, Outreach, Seismic, Chorus, Google Suite, or similar platforms is a plus.
- An interest in building scalable processes, paired with a willingness to execute hands-on work when needed.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Head of Sales, In-Store
About the Team
As part of our Commerce Platform business, the In-Store Sales team at DoorDash is responsible for driving growth for some of the top restaurants in the APAC by empowering them with innovative in-store technology solutions to create best in class guest experiences. This team plays a critical role in expanding our merchant partnerships beyond existing channels and delivering seamless, high-impact experiences for consumers in-store.
We work in close collaboration with cross-functional partners across Sales Development, Account Management, Product, and Strategy & Operations to bring cutting-edge solutions to life—enabling our merchants to thrive in a hybrid digital and physical environment.
About the Role
As Head of Sales, In Store, you will lead a team of sales professionals focused on growing our in-store business across key merchant segments. You’ll be responsible for managing managers and their respective teams, setting vision and strategy, and driving execution to deliver against aggressive revenue and adoption targets.
You will report to the Senior Director of Sales for DoorDash Commerce Platform and serve as a key leader in scaling our newest frontier in merchant engagement.
You’re excited about this opportunity because you will…
- Lead a high-impact team: Manage and mentor a team of Sales Managers and their sales representatives focused on in-store product adoption across strategic accounts and regions.
- Drive strategy and execution: Develop, implement, and continuously refine go-to-market strategies for DoorDash’s in-store offerings, ensuring alignment with company goals and merchant needs.
- Collaborate cross-functionally: Partner with Product, Strategy & Operations, Sales Development, and Account Management teams to identify opportunities, refine solutions, and optimize customer experiences.
- Enhance team performance: Cultivate a culture of performance, ownership, and inclusivity. Prioritize the development and engagement of your team to support long-term success.
- Innovate and optimize: Identify trends and operational inefficiencies. Design and implement scalable solutions, processes, and tools that increase effectiveness and streamline adoption.
- Stay merchant-obsessed: Leverage direct merchant insights and field feedback to improve offerings and influence product development.
We’re excited about you because…
- You have 10+ years of sales experience, including exceeding performance targets and building successful pipeline strategies.
- You bring 6+ years of people management experience, with a strong record of leading managers and developing high-performing teams.
- You’ve successfully worked in cross-functional environments, aligning various stakeholders toward common goals.
- You are a strategic and analytical thinker, with a data-driven mindset and a passion for solving complex challenges.
- You are a strong communicator who can effectively articulate vision, build consensus, and influence outcomes.
- You are a hands-on leader who isn’t afraid to dive into the details, coach on tactics, and unblock your team.
- You are deeply committed to diversity, equity, and inclusion, both in team-building and customer engagement.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Head of Sales Strategy & Operations
About the Team
Our ANZ Sales team drives DoorDash's growth across Australia and New Zealand. The team has built strong momentum through disciplined execution, structural simplification, and record-breaking performance across topline growth, merchant investment, and sales productivity. As we scale into our next phase, the strength of our strategy and operations function must grow with it.
About the Role
As our Head of Sales Strategy & Operations for ANZ, you'll own the strategy and execution engine behind our entire sales organization across all verticals and segments. This means designing go-to-market playbooks, building sales forecasting and incentive frameworks, optimizing merchant acquisition and investment motions, and driving cross-functional initiatives that improve how we sell, what we sell, and who we sell to. You'll be responsible for turning market intelligence and commercial insights into operating plans that drive sustainable, profitable growth.
We're looking for someone who is analytical, commercially sharp, and energized by building structure in a fast-moving, competitive market.
This is a hybrid role with 3 days a week in office and 2 days remote.
You’re excited about this opportunity because you will…
- Own the ANZ sales strategy across all verticals and segments, translating market dynamics, competitive intelligence, and merchant insights into actionable plans
- Build sales forecasting and incentive frameworks that align team behavior with strategic priorities and enable leadership to make informed investment decisions
- Drive impact measurement across sales initiatives, building the analytical infrastructure to understand what's working, quantify incrementality, and scale what drives results
- Build and lead a high-performing team, coaching and developing strategy and operations talent while fostering a culture of ownership, analytical rigor, and cross-functional partnership
- Accelerate productivity through AI, identifying and deploying AI-powered workflows, rep enablement tools, and process automation that make the sales org faster and smarter
We’re excited about you because…
- You have 10+ years of experience in sales strategy, sales operations, revenue operations, or management consulting, with a track record of building and executing go-to-market plans across multiple business lines
- You're deeply analytical and comfortable building models to size opportunities, forecast growth, design incentive structures, and evaluate the economics of strategic initiatives
- You have experience with AI-driven sales tooling and are excited about applying AI to transform sales motions, targeting, and rep productivity
- You've operated in a challenger or high-growth environment and understand how to compete for share, manage complex commercial motions, and drive alignment across diverse stakeholders
- You're a proven people leader with experience building, coaching, and scaling high-performing strategy and operations teams
- You communicate with clarity and can influence senior leaders with data, narrative, and a strong point of view
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Implementation Partner, In-Store
About the Team
The In-Store Customer Success Team is a global, collaborative group of relationship builders, problem solvers, and product experts who help hospitality operators achieve their goals. With empathy and a customer-first mindset, we guide clients through every stage of their journey and ensure they get lasting value from the SevenRooms platform.
About the Role
As an Implementation Partner, you’ll work directly with new clients to configure and launch their SevenRooms platform. You’ll understand their current challenges, develop onboarding strategies, and guide them through adoption to set them up for long-term success. This role plays a key part in helping our clients get started quickly and effectively, and reports directly to the Regional Lead.
You’re excited about this opportunity because you will…
- Lead Client Onboarding. Manage all onboarding activities including project kick-off, training, configuration, data migration, and launch to help clients reach value quickly.
- Manage Multiple Projects. Oversee several implementation projects at once, keeping them on schedule and aligned with customer goals and satisfaction.
- Tailor Solutions to Clients. Work closely with venue stakeholders to understand their goals and customize the SevenRooms platform to meet their needs.
- Be a Product Expert. Guide clients through the platform, helping them learn and apply tools based on their unique business objectives.
- Collaborate Across Teams. Partner with Sales and Customer Success to support a smooth handoff and drive product adoption.
We’re excited about you because…
- You have 2+ years of experience in customer-facing roles, ideally in SaaS or hospitality technology
- You’re a clear and confident communicator, both in writing and in person
- You’re detail-oriented and bring strong critical thinking and problem-solving skills to your work
- You’re experienced in managing projects and keeping things on track
- You thrive in fast-paced, startup environments and love working collaboratively with others
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Manager, Marketing Analytics
About the Team
At DoorDash, the Data Science and Analytics team uncovers insights and translates them into actionable recommendations that drive decisions across the organisation. Analytics is integral to all areas of DoorDash, and this role sits within the global team with a specific focus on the ANZ markets.
About the Role
The Data Science and Analytics team is looking for a Marketing Analytics Manager to guide measurement, strategy, and decision-making across our Australia and New Zealand marketing efforts. You will take strong ownership of projects and drive them to completion, collaborating with a range of cross-functional teams.
Some of the impactful projects you will work on include:
- Deep diving into results from digital A/B tests to generate insights that improve marketing performance
- Analysing campaign results and presenting insights to leadership
- Exploring our customer base to identify target segments and optimise marketing strategies
- Scaling measurement and reporting solutions to set us up for future success.
You're excited about this opportunity because you will…
- Be a trusted thought partner to our Marketing, Finance, and Executive teams, helping shape decisions on ‘what’s next’ for DoorDash
- Design and analyse experiments to measure the ROI of our digital marketing spend and develop actionable recommendations
- Generate insights on customer segments and our most valuable consumers to identify opportunities to improve marketing performance
- Work with agencies and third-party vendors to develop and implement measurement solutions
- Contribute to global reporting on the impact of brand marketing campaigns to inform channel investment decisions
- Leverage AI to develop tools and workflows that enable marketing stakeholders to self-serve and democratise insights.
We're excited about you because you have…
- Degree in a quantitative field (e.g. Economics, Statistics, Mathematics) and 7+ years of industry experience in a quantitative analysis role
- Experience in marketing science or analytics is strongly preferred
- Ability to communicate clearly and effectively with cross-functional partners of varying technical levels and drive impact
- Entrepreneurial mindset with a demonstrated ability to own projects from start to completion in a fast-paced environment
- Excellent communication skills and proven experience working with cross-functional stakeholders
- Ability to use back-of-the-envelope modelling and thought experiments to guide decision-making in highly uncertain environments
- Strong attention to detail, with the ability to think deeply about analytics and measurement problems to derive actionable insights
- Familiarity with multivariate regression
- Experience with experimentation techniques (A/B testing, causal inference) and interpreting hypothesis testing
- Proficiency in at least one programming language (preferably Python; R or another language is also acceptable)
- Strong experience with SQL and basic ETL processes
- Proficiency in one or more analytics and visualisation tools.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Manager, Strategy & Operations (Ads & Promotions)
About the Team
Our Advertising & Promotions team operates at the intersection of e-commerce and advertising, surfacing and monetising relevant content that benefits our core audiences. We provide digital solutions that help advertisers effectively reach DoorDash audiences.
This role is responsible for driving the operations and performance of some of our newest and fastest-growing Ads & Promos offerings across Australia and New Zealand. It sits within the Global Ads & Promos team, which owns operations and performance globally, with a specific focus on the ANZ markets.
About the Role
- Own the performance of our Enterprise Ads business in Australia and New Zealand – define the strategy, execute the strategy, problem-solve, and track against revenue goals.
- Partner with Sales and Account Management teams to build goals, understand areas and opportunities for improvement, own end-to-end development and execution of improved processes, and build a path to revenue attainment.
- Drive cross-functional alignment with other market stakeholders across shared app surfaces and competing goals.
- Work cross-functionally with Product, Engineering, Data Science and other tech teams to release new features & products, monitor product adoption, and unblock obstacles and technical challenges.
- Devise the appropriate go-to-market playbooks. Enable teams through market-relevant training, product releases, sales collateral, reporting, and benchmarking.
You’re excited about this opportunity because you will…
- Own: You are not afraid to single-handedly own a revenue target, and build plans to hit business goals.
- Strategise: Define how we win, build data-driven market plans across categories and geographies, set clear targets, and align roadmaps and resourcing to drive measurable selection growth.
- Build: You like going from 0-1, and 1-10. You want to get in early, identify trends, and leverage insights to scale.
- Operate: You want to roll up your sleeves, get to the lowest level of detail, and scale.
- Collaborate: You value cross-functional partnerships, and will thrive at working across Operations, Product, Sales, Engineering, and more to deliver results.
- Enable: You love equipping other teams with what they need to be successful. You are able to take feedback and put it into action.
We’re excited about you because…
- You have ~6-8 years of experience in a role in strategy & operations, business planning, consulting, program management, or product marketing (advertising experience a plus).
- You're entrepreneurial. You have experience standing up new initiatives, pressure-testing them in the market, and translating early traction into scalable playbooks or systems. You have a bias for action and are able to build things from the ground up.
- You’re a data-driven problem solver who is fluent in Excel/Google Sheets (SQL experience is a plus).
- You have a proven track record of leading projects, working cross-functionally, and delivering on goals in a complex, fast-moving environment. As such you thrive while wearing multiple hats and working across people, projects and workstreams.
- You’re eager to dive into difficult problems without a playbook, diagnose root causes, and devise an action plan.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Manager, Strategy & Operations, Consumer
About the Team
The Strategy & Operations, Consumer team are responsible for accelerating sustainable expansion across the Marketplace - unlocking new value for customers, merchants, and the platform. We operate at the intersection of strategy, execution, and experimentation. Our remit spans city-level performance, merchant-led growth opportunities, and scalable product initiatives that drive demand, frequency, and long-term marketplace strength.
About the Role
We are hiring a Manager, Strategy & Operations, Consumer to drive growth initiatives across the Marketplace.
You will identify winning strategies, design bold experiments to validate new ideas, and make investment decisions that strengthen our competitive position - both locally and at scale.
This is a highly cross-functional leadership role, partnering with Marketing, Operations, Sales, Product, Analytics, and Finance to uncover and execute the growth formula that resonates with customers and merchants.
You will operate as a growth owner - comfortable shaping strategy at a high level while diving deep into data and execution mechanics. You thrive in ambiguity and can set ambitious goals that people thought are unachievable.
This will be a hybrid role with 3 days a week in Office (Melbourne / Sydney) and 2 days remote.
You’re excited about this opportunity because you will…
- Define and execute growth strategies to win in priority customer segments or markets, identifying structural opportunities across merchant offerings, selection expansion, and customer experience
- Translate data, first-principles thinking, and marketplace insights into clear, high-impact growth roadmaps and prioritised initiatives
- Deep dive into data to uncover actionable insights, assess strategic and financial impact, and partner with Analytics and Finance to evaluate ROI and optimise investments
- Design, launch, and scale experiments across pricing, merchandising, and merchant/customer value propositions - rapidly testing, learning, and iterating
- Lead cross-functional collaboration across Marketing, Operations, Sales, Product, and Finance, influencing stakeholders and representing the voice of the customer and local market
We’re excited about you because you have…
- 8+ years of experience in strategy, operations, consulting, growth, product, marketplace, or general management roles
- Proven track record of owning and scaling growth initiatives in complex environments
- Strong marketplace intuition, ideally within multi-sided or regulated environments
- Deep comfort operating at the lowest level of detail - advanced analytics, experimentation, dashboards
- Proficiency with modern AI and automation solutions, including ChatGPT Codex and Claude Code, to maximize professional efficacy
- Exceptional cross-functional leadership skills, with the ability to influence without authority
- Strong business judgment and capital allocation instincts
- Grit, resilience, and a bias to action in ambiguous, fast-moving environments
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Merchant Experience Partner
About the Team
As one of DoorDash's core operations teams, Customer Experience and Support Operations, ensures that when there are bumps in the last mile, there's always someone there to help make things right. Our team designs and manages DoorDash's large and growing global network of support centers to create the best customer experiences, with the ultimate goal of delivering an outstanding customer experience as reliably as possible.
About the Role
We are looking for Merchant Experience Partners to partner with our highest-value merchants to help solve their most pressing issues and provide the opportunity to improve their overall merchant experience as we continue to increase our last-mile logistics platform.
As a Merchant Experience Partner, you will play a crucial role within the Merchant Experience team by providing our merchants with a direct contact for all of their support needs and focusing your efforts on ensuring overall Merchant success on the DoorDash platform. You will build long-lasting relationships with our Merchants through excellent customer service and strategic problem-solving.
Not only will you partner with our Merchants, but you will work with Account Owners and own a book of business as their support contact. You will be a part of a program to shape support as a differentiator in the marketplace through high-quality, white-glove service.
You're excited about this opportunity because you will…
- Collaborate and troubleshoot important issues for Merchants via phone and web
- Build relationships with Merchant partners by being the main contact and expert for a portfolio of Merchants spanning Enterprise and small - medium businesses
- Promote retention and overall Merchant success through white-glove service
- Perform daily phone outreach to proactively resolve issues for Merchants
- Prioritise and escalate issues in partnership with our teams
- Managing conflicting deadlines, ensuring cross-functional collaboration
- Have a solutions-focussed mindset, promoting Merchant success above all else
- Validate and track Merchant feedback to inform updates to our products and tools
We're excited about you because you…
- 2+ years of experience in Customer success, account management, customer support
- Proficiency in Microsoft suite / G-Suite
- Experience providing advisory and partnership-level support through both proactive and reactive interactions with customers
- Experience advocating for customer experience within a team or initiative
- You love thinking about new opportunities for process improvement
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Senior Associate S&O, International New Verticals
About the Team
New Verticals is a lean organisation at DoorDash, building the future of local commerce by bringing new ways to delight our customers to market - beyond restaurants. We are looking for top talent to play a pivotal role in growing our International New Verticals business! We are looking for someone who is excited about joining a fast-paced environment and driving our next wave of growth.
About the Role
As an Senior Associate on the ANZ International New Verticals Strategy & Operations team, you will own growth for a portion of our New Verticals businesses in Australia. You will lead short term execution and long term strategy, grow our topline volume, ideate on our promotion strategy, and lead our go-to-market for new merchants, as well as so much more. You will work cross-functionally with marketing, account managers, analytics, and finance. This role is a mix of strategy & operations, cross-functional collaboration and individual execution.
You will report into the Senior Manager, New Verticals - International Growth.
You’re excited about this opportunity because you will…
- Strategise. From first principles, you’ll develop and execute strategies as part of our strategy & operations approach to best serve customers and help merchant partners grow their businesses
- Analyse. You’ll analyze the customer and use that data to inform strategy. You’ll assess the operational and financial impacts of your decisions, and iterate based on data.
- Experiment. You’ll validate potential new business strategies through rigorous testing you run. You’ll ensure we can derive measurable and actionable insights from our key initiatives and share those learnings with the broader team.
- Build. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details.
We’re excited about you because…
- You have 3+ years experience in strategy consulting, strategy and operations, retail, or fast-moving technology companies
- You are a self-starter – You have a bias for action and thrive in a fast-paced, evolving environment.
- You are a problem solver – You have a talent for synthesising complex problems, can translate high-level goals into actionable plans, and enjoy implementing a process.
- Proven analytical skills – You have a working knowledge of SQL, are proficient at quickly understanding a problem and developing action oriented hypotheses, and conduct deep-dive analyses into specific issues to bottom out root cause analysis
- You work to get 1% better every day – You're always looking for opportunities to better your work product and own the outcome, both the good and the bad
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Senior Associate, Strategy & Operations
About The Team
Strategy & Operations is the engine that drives the DoorDash business forward, leading priority areas for the company, developing strategies, and driving business outcomes. DoorDash embraces and invests in this function because of our belief in an ownership mentality — our employees can develop the strategy and execute it.
DoorDash is looking for a hands-on builder and leader to play a pivotal role in building differentiated experiences for all sides of the DoorDash Marketplace: customer, dasher and merchant, as part of the Strategy & Operations team.
About The Role
As a Senior Associate on DoorDash's Merchant Strategy & Operations team, you will sit within the GTM pod and drive impact by growing our merchant selection through non-sales acquisition channels. You will own the strategy and execution for scalable, product-led and marketing-driven pathways that bring new merchants onto DoorDash — including self-serve sign-up flows, inbound funnels, referral programs, partnerships, and lifecycle campaigns. You will solve problems by digging into details, executing quickly in the face of ambiguity, and building strong cross-functional collaboration.
In this role, you will identify where selection gaps exist, develop hypotheses for how to close them without relying on outbound sales, and build repeatable, data-driven motions that convert prospective merchants at scale. You'll get to the lowest level of detail by analyzing funnel performance, market and competitive data, and merchant behavior to continuously improve conversion and onboarding outcomes. You'll partner closely with Product, B2B Marketing, Analytics, Sales, and Operations teams to bring your ideas to life, and you'll test and refine your approaches in-market to develop best-in-world solutions.
You're excited about this opportunity because you will…
- Own the end-to-end strategy for acquiring new merchants through non-sales channels — from identifying selection gaps and sizing opportunities, to designing and optimizing scalable acquisition motions
- Use data-driven decision-making to run and scale experiments on self-serve sign-up flows, inbound conversion funnels, referral and partnership programs, and targeted lifecycle campaigns
- Identify and prioritize the highest-impact market opportunities by analyzing competitive landscape, consumer demand signals, and selection gaps
- Build and optimize the non-sales acquisition funnel — measuring and improving every step from awareness through signed agreement to first successful delivery
- Bring your ideas to life with a broad team including Product, Analytics, B2B Marketing, Operations, Sales, and Support
- Operate at the lowest level of detail to understand what drives a merchant's decision to join DoorDash organically and translate those insights into scalable programs
- Create step-change improvement in acquisition velocity and cost-efficiency by developing repeatable, product-led growth motions
We're excited about you because…
- You have 3+ years experience - in operations / project management / strategy consulting / product / technology /
- You are able to lead cross-functionally - you will build and lead cross-functional processes across the business’ strategic areas to improve homepage customer experience
- Proven analytical skills - you have a working knowledge of SQL, are proficient at quickly understanding a problem and developing action oriented hypotheses, can build financial models and dashboards to track key metrics, and conduct deep-dive analyses into specific issues to drive continuous improvement
- You are a self starter who is biased towards action and excels in a fast-paced environment and evolving business.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Senior Associate, Strategy & Operations
About The Team
Strategy & Operations is the engine that drives the DoorDash business forward, leading priority areas for the company, developing strategies, and driving business outcomes. DoorDash embraces and invests in this function because of our belief in an ownership mentality — our employees can develop the strategy and execute it.
DoorDash is looking for a hands-on builder and leader to play a pivotal role in building differentiated experiences for all sides of the DoorDash Marketplace: customer, dasher and merchant, as part of the Strategy & Operations team.
About The Role
The Strategy & Operations Senior Associate role is for self-motivated, ownership-minded individuals who thrive on solving complex problems using both data and empathy, collaborate across the organisation, and execute to bring strategies to life.
You will report to the Strategy & Operations Manager, within one our Strategy & Operations teams, which include Merchant, Dasher and Consumer. This is a hybrid role with 3 days spent in-office (Sydney / Melbourne).
You're excited about this opportunity because you will…
- Curious Mind - You have a curious mind for seeking out problems and thrive on solving complex problems. You love to learn how things work and how to make them work more efficiently. In this role you will unpack ambiguous problems and discover new ways to improve the DoorDash business.
- Own & build - You will be responsible for a key component of the customer experience, whether that experience is for customers that order on DoorDash, Dashers who earn and deliver or Merchants who sell through DoorDash. You will own an integral part of the experience for that customer type. One example in the customer team could include being responsible for developing and executing the overall operational strategy for DoorDash homepage, where you will focus on increasing customer conversion through improving in-app merchandising and customer experience
- Experiment - Use a data-driven approach and deep market knowledge to identify improvement opportunities, run tests and make our business 1% better everyday
- Influence – Work cross-functionally with our Australia and International teams, such as Strategy & Operations, Marketing, Sales, Product, and Engineering
- Grow professionally - there is room for professional development and to own additional scope and special projects related to consumer and marketplace side of the business
We're excited about you because…
- You have 4+ years experience - in operations / project management / strategy consulting / product / technology /
- You are able to lead cross-functionally - you will build and lead cross-functional processes across the business’ strategic areas to improve homepage customer experience
- Proven analytical skills - you have a working knowledge of SQL, are proficient at quickly understanding a problem and developing action oriented hypotheses, can build financial models and dashboards to track key metrics, and conduct deep-dive analyses into specific issues to drive continuous improvement
- You are a self starter who is biased towards action and excels in a fast-paced environment and evolving business
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Senior Manager, Growth & Market Performance
About the Team
This team is responsible for accelerating sustainable expansion across the Restaurant Marketplace - unlocking new value for customers, merchants, and the platform. We operate at the intersection of strategy, execution, and experimentation. Our remit spans city-level performance, merchant-led growth opportunities, and scalable initiatives that drive demand, frequency, and long-term marketplace strength.
Within Growth, the Local Markets team focuses on winning city by city - ensuring that our strategies resonate deeply with local communities and outperform competitors on the ground. Together, we combine granular local insight with scalable growth thinking.
About the Role
We are hiring a Senior Manager, Growth & Market Performance to drive growth initiatives across the Restaurant Marketplace and to lead our Local Markets team across Australia and New Zealand.
This role has two core pillars; Marketplace Growth Acceleration - Identifying and executing new growth opportunities across merchants and customer value propositions to unlock incremental scale. Local Market Strategy & Execution - Defining and winning city-level strategies by operating at the lowest level of detail.
You will identify winning strategies, design bold experiments to validate new ideas, and make investment decisions that strengthen our competitive position—both locally and at scale.
This is a highly cross-functional leadership role, partnering with Marketing, Operations, Sales, Product, Analytics, and Finance to uncover and execute the growth formula that resonates with customers and merchants.
You will operate as a growth owner - comfortable shaping strategy at a high level while diving deep into data and execution mechanics. You thrive in ambiguity and can set ambitious goals that people thought are unachievable.
This will be a hybrid role with 3 days a week in Office (Melbourne / Sydney) and 2 days remote.
You’re excited about this opportunity because you will…
- Define and execute city-level growth strategies to win in priority markets, identifying structural opportunities across merchant offerings, selection expansion, and customer experience
- Translate data, first-principles thinking, and marketplace insights into clear, high-impact growth roadmaps and prioritised initiatives
- Deep dive into data to uncover actionable insights, assess strategic and financial impact, and partner with Analytics and Finance to evaluate ROI and optimise investments
- Design, launch, and scale experiments across pricing, merchandising, and merchant/customer value propositions—rapidly testing, learning, and iterating
- Lead cross-functional collaboration across Marketing, Operations, Sales, Product, and Finance, influencing stakeholders and representing the voice of the customer and local market
We’re excited about you because you have…
- 10+ years of experience in strategy, operations, consulting, growth, product, marketplace, or general management roles
- Proven track record of owning and scaling growth initiatives in complex environments
- Strong marketplace intuition, ideally within multi-sided or regulated environments
- Deep comfort operating at the lowest level of detail - advanced analytics, experimentation, dashboards
- Exceptional cross-functional leadership skills, with the ability to influence without authority
- Strong business judgment and capital allocation instincts
- Grit, resilience, and a bias to action in ambiguous, fast-moving environments
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Senior Manager, Integrated Marketing
About the Team
DoorDash ANZ’s Integrated Marketing team is responsible for shaping how the brand shows up across Australia and New Zealand. Spanning strategy through to execution, the team brings together advertising, social and influencer, merchant co-marketing, partnerships, and local and Dasher marketing into one cohesive engine. Focused on customer-first thinking, the team creates campaigns that capture attention, build momentum, and embed DoorDash into culture in a highly competitive category.
About the Role
DoorDash ANZ is seeking a full-stack Senior Manager to lead its Integrated Marketing function, owning the end-to-end strategy across Australia and New Zealand. This role will be responsible for aligning brand, growth, retention, merchant, and Dasher priorities into a cohesive, insight-led marketing strategy that drives meaningful business and cultural impact. You will report into the Director, Marketing ANZ This is a hybrid role, with 3 days in-office and 2 days remote.
You’re excited about this opportunity because you will…
- Lead the Integrated Marketing Function: Inspire and develop a high-performing team, creating clarity across vision, priorities, and execution while fostering a culture of continuous improvement and growth.
- Set the Strategy: Define a customer-first, insight-led marketing strategy across Customer and Dasher audiences, making clear trade-offs to balance long-term brand building with short-term performance.
- Drive High-Impact Campaigns: Lead the development of cohesive, multi-channel campaigns that translate business priorities into culturally resonant, high-impact go-to-market executions.
- Ensure Integration & Excellence: Orchestrate cross-functional alignment, ensuring campaigns are consistent, scalable, and continuously optimised through learnings, reporting, and playbooks.
- Leverage Partnerships for Growth: Oversee co-marketing and partnerships to amplify reach and relevance, harnessing DoorDash’s merchant and partner ecosystem to drive incremental impact.
We’re excited about you because…
- 12+ years of integrated marketing experience across in-house and agency environments, with bonus experience in challenger brands or tech.
- Strong ability to leverage data and insights to build customer-centric strategies and deliver campaigns with measurable impact.
- Proven track record of making high-quality decisions in fast-paced, ambiguous environments with incomplete information.
- Experienced people leader who builds high-performing teams and fosters a strong, collaborative team culture.
- Skilled at influencing cross-functional stakeholders and building structure from ambiguity, with a track record of driving or unlocking significant business growth.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Specialist, Sales Enablement
About the Team
SevenRooms, powered by DoorDash, is a hospitality technology platform that helps restaurants drive revenue and profitability by leveraging data to build direct guest relationships, deliver exceptional experiences, and increase repeat business.
The Sales Enablement team, within the In-Store Strategy & Operations organization, drives productivity across sales and go-to-market teams by aligning to key business priorities and delivering end-to-end enablement across process, product, skills, GTM strategy, and tooling. In close partnership with Sales, Customer Success, Product, Marketing, and Operations, the team builds and executes programs that improve performance and support overall business growth.
About the Role
This role sits within the Sales Enablement team in the In-Store Strategy & Operations organization. As a Specialist, you will support regional field enablement efforts for our In-Store line of business, delivering training that drives performance and consistency across the customer journey.
Embedded in your region, you will act as a bridge between central strategy and frontline teams, partnering closely with senior enablement managers and Pre/Post Sales leaders. You will deliver training across product, positioning, and processes, while creating feedback loops to continuously improve programs. This role is hands-on, covering new hire onboarding, product education, call reviews, and workshops to drive best practice adoption. Your focus will be on improving ramp time, win rates, retention, and expansion performance across the region.
You will report into a Senior Sales Enablement Manager. This role is 100% remote; however, we have offices in Sydney and Melbourne, which we encourage employees to take advantage of.
You’re excited about this opportunity because you will…
- You enjoy supporting sales and post-sales teams by improving the way they work — helping them operate more efficiently, confidently, and consistently.
- You are energized by enabling In-Store sellers and Customer Success teams with the right messaging, training, and best practices to drive stronger performance.
- You’re passionate about training and can deliver engaging live instruction with confidence and clarity to maximize impact.
- You take pride in reinforcing high standards of execution, and are excited to gather feedback from frontline teams, identify friction points, and turn insights into action.
- You want to contribute to a culture of performance excellence by ensuring the In-Store team is aligned, prepared, and equipped to win.
- You enjoy supporting continuous learning and skill development that improves ramp speed, win rates, and long-term revenue growth.
We’re excited about you because…
- 1–3+ years of experience in enablement, sales, customer success, or a related go-to-market support function.
- Experience working with sales systems such as Salesforce, Gainsight, Gong, Outreach, or related tools preferred.
- Ability to translate playbooks and processes, into engaging and impactful learning experiences.
- Experience supporting sales or post-sales teams, ideally in a fast-paced environment.
- Strong project coordination skills with the ability to work independently and handle multiple workstreams simultaneously.
- Excellent written and verbal presentation skills, especially in explaining systems, processes, or technical concepts.
- Comfort working cross-functionally with Sales, Product, Sales Ops, and RevOps teams.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Account Development Executive, In-Store
About the Team
The SMB Sales team at SevenRooms is on a mission to reshape the hospitality industry by helping restaurant operators take control of their guest relationships. We partner closely with clients to uncover business gaps, offer creative solutions, and drive long-term value through our operator-first platform. We’re a team of strategic thinkers, trusted advisors, and passionate relationship-builders who believe in the power of hospitality—and the technology that supports it.
About the Role
As an Account Development Executive, you’ll manage a portfolio of restaurant and hospitality clients, nurturing relationships and identifying growth opportunities within existing accounts. You’ll be responsible for driving upsells, supporting renewals, and helping clients get the most out of the SevenRooms platform. In this role, you’ll collaborate with teams across the business to ensure clients are set up for long-term success, while also contributing directly to revenue growth and customer satisfaction.
You’re excited about this opportunity because you will…
- Manage Account Growth. Drive renewals, upsells, cross-sells, and expansion opportunities within your book of business to meet or exceed sales targets.
- Own the Renewal Process. Proactively engage clients ahead of contract expiration to discuss goals, performance, and ensure continued value from the platform.
- Identify Expansion Opportunities. Spot and close opportunities to introduce clients to additional SevenRooms features, integrations, and services that support their growth.
- Pitch and Close Upsells. Recommend solutions like advanced reporting or marketing tools that increase engagement and adoption of the platform.
- Build Trusted Relationships. Serve as a strategic advisor to key decision-makers, understanding their goals and aligning platform solutions to meet their needs.
- Lead Client Presentations. Deliver engaging presentations and product demos that showcase SevenRooms’ value and educate clients on new capabilities.
- Collaborate Across Teams. Partner with Sales, Customer Success, Product, and Marketing to advocate for clients and drive successful outcomes.
- Track and Report Progress. Provide regular updates on account activity, upsell potential, and forecast data to support broader team performance goals.
We’re excited about you because…
- You have 3+ years of experience in account management, sales, or customer success, with a proven track record of meeting or exceeding revenue goals
- You know how to identify and drive upsell and cross-sell opportunities that create real value for your clients
- You’re a strong communicator who can engage effectively with clients at all levels, both in writing and in conversation
- You’re confident working with data and using insights to shape smart sales strategies
- You care deeply about your clients and are committed to delivering service that drives results
- You’re organized, proactive, and able to manage multiple priorities and deadlines with ease
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Technical Support Representative, In-Store
About the Team
The Technical Support Team at SevenRooms is part of DoorDash’s broader Customer Experience and Support Ops organization. We partner directly with hospitality operators around the world to deliver best-in-class customer support. Our mission is to ensure that when things go wrong—or when guidance is needed—there’s always someone knowledgeable, strategic, and empathetic ready to help. Whether it's troubleshooting technical issues, advising on product setup, or driving value from our platform, we work across chat, email, and phone to create seamless and impactful experiences. Ultimately, we’re here to ensure our merchants succeed while supporting a fast, reliable, and efficient support operation across a 24/7 model.
Multiple Full-time Hourly Shifts Available. At least one weekend day availability is a must.
About the Role
In this role, you’ll work directly with hospitality operators across the globe to troubleshoot issues, instruct and teach product functionality, and strategize to maximize our customers’ Return of Investment. This role is imperative in advancing our mission to provide world class customer support to our clients.
You’re excited about this opportunity because you will…
- Support Customers via Email, Phone and Chat. Promptly respond to customer inquiries through email and phone, resolving issues efficiently and with care.
- Provide Strategic Solutions. Help customers get the most out of the platform by delivering thoughtful, prescriptive setups tailored to their goals, showing both technical knowledge and strategic insight.
- Master the SevenRooms Platform. Build and maintain deep knowledge of the SevenRooms platform - both broadly and in the context of individual client needs.
- Document Resolutions. Record issue resolutions and steps taken, ensuring clear documentation across all client interactions.
- Prioritize with Impact in Mind. Evaluate and act on support requests based on the severity of customer impact, ensuring the most critical issues are addressed first.
- Use Internal Tools Effectively. Learn and apply a variety of internal and external systems to log, track, and pull relevant data, supporting smooth and informed day-to-day operations.
We’re excited about you because…
- You’re a strong communicator, both in writing and over the phone
- You bring a positive, collaborative attitude and thrive in team environments
- You’re comfortable juggling multiple tasks in a fast-paced startup environment, with excellent follow-through
- You have a proven ability to build strong, trusted relationships with clients
- You deliver outstanding customer service, striking the right balance between empathy and effective solutions
- You’re analytical and resourceful, with sharp problem-solving skills
- You have a technical mindset and an interest in hospitality tech
- You’re familiar with tools like Zendesk, Jira, Salesforce, or similar platforms
- You have 1+ years of experience in a high-impact, customer-facing support or strategic account role, ideally in B2B, SaaS, or hospitality
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Associate Manager, Strategy and Operations
About the Team
Doordash is looking for an Associate Manager, Strategy & Operations to drive pricing and promotional governance and growth across the ANZ business, with a specific focus on optimising restaurant pricing and promotions processes.
This role is critical to strengthening the ANZ merchant organisation and involves cross-functional collaboration with product, sales, finance, and operations teams to execute strategies.
Restaurants are at the heart of our marketplace, and we aim to provide them with best in class experience from onboarding to growth. As Doordash continues to scale and expand its offerings, the merchant operations engine must grow in precision, efficiency and adaptability.
This is a Hybrid role with 3 days a week in-office (Sydney/ Melbourne).
About the Role
You will own the end-to-end design and evaluation of pricing and promotional initiatives that drive our restaurant marketplace business. You will be the "quality bar" for analytical work, building unit economic models and designing experiments to ensure our commercial offers are both viable and high-impact. You will report into the Manager of Merchant Strategy and Operations on our Merchant S&O team. We expect this role to be 3 days in office with 2 days remote.
You’re excited about this opportunity because you will…
- Own Commercial Outcomes: Move beyond slide decks to own the actual commercial design of bundles, discounts, and pricing mechanics that impact millions of users.
- Drive Rigorous Analysis: Build and run sensitivity models from first principles, ensuring every recommendation is backed by a deep understanding of P&L logic and margin impact.
- Influence Senior Leadership: Produce decision-grade outputs and trade-off frameworks for senior stakeholders, acting as a trusted advisor on market-moving decisions.
- Collaborate Cross-Functionally: Partner with Sales, Marketing, and Finance to ensure our promotions are operationally feasible and strategically aligned.
We’re excited about you because…
- You have 5+ years of experience in management consulting or high-growth commercial roles, with a proven track record of "doing the loop" and driving execution.
- You are analytical: You excel at breaking down complex problems, identifying gaps in logic, and turning data into actionable insights. You’re comfortable working with data.
- You Understand Marketplace Dynamics: You have experience in building volume forecasts for promotions and discounts.
- You are a Clear Communicator: You default to written artifacts, lead with evidence-based arguments, and can simplify complex trade-offs for executive audiences.
- You Thrive in Autonomy: You manage your own time effectively, meet deadlines with clean handoffs, and don't require hierarchy to influence stakeholders.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Brand Media Manager (Growth Team)
About the Team
DoorDash’s mission is to grow and empower local economies. DoorDash connects people with the local businesses they care about, helping grow businesses and the communities that support those businesses. The Growth Marketing team is responsible for deploying our customer acquisition budget (CAC) across all marketing channels, with a focus on customer growth, working in collaboration with the brand and partnerships team, as well as an award-winning agency village to achieve success.
About the Role
DoorDash is seeking a highly strategic and execution-focused Marketing Manager to lead our Brand Media efforts across the Australian and New Zealand (ANZ) markets. Reporting to the Senior Marketing Manager for Growth and working in close partnership with the Senior Marketing Director (ANZ), you will serve as the primary decision-maker for our brand media strategy and execution.
In this pivotal, cross-functional role, you will be responsible for a sizable media budget, ensuring our challenger brand achieves high-impact visibility and gains market share through an effective and efficient media plan. You will operate within an agile, high-growth environment, collaborating closely with our integrated marketing team and media buying agencies to develop best-in-class, innovative campaigns. This position is ideal for an ambitious, hands-on marketer who thrives on autonomy, data-driven risk-taking, and delivering high-visibility results.
We’re excited about you because you have…
- Deep Industry Expertise: A proven track record of managing substantial media budgets with a sophisticated understanding of the Australian (and ideally New Zealand) media landscape.
- Measurement and Reporting: Comfortable reporting to the wider business on media effectiveness, metrics and its contribution to the delivery of the customer order volume goals.
- Media Strategy & Execution: A clear, defensible point of view on what defines excellence in media buying across channels like Out-of-Home (OOH), digital, screens, audio, amongst others
- Proven Autonomy: Experience operating as an individual contributor or within small, high-performing teams, where you have held accountability for the end-to-end media lifecycle.
- Agency Management: Extensive experience partnering with media buying agencies to produce best-in-class work under tight timelines.
- Strategic Agility: A demonstrated ability to cut through complex global frameworks to implement local-first strategies that align with business objectives. Experience in building forecasts and business cases using data and insights
- Innovative Mindset: A track record of "test-and-learn" initiatives, successfully identifying and leveraging new or innovative media opportunities to drive growth.
- Cross-Functional Fluency: Exceptional communication skills, with the ability to influence stakeholders at all levels and collaborate seamlessly across integrated marketing teams.
You’re excited about this opportunity because you will have…
- Ownership & Impact: The authority to serve as the key decision-maker for our ANZ brand media strategy, with the budget and freedom to take calculated risks that define our market presence.
- High-Growth Ambition: A direct role in scaling a challenger brand during a transformative time for our marketing team, with clear responsibility and support from leadership.
- Strategic Visibility: The opportunity to build a reputation in the industry by leading campaigns that are recognised for their impact and creative excellence.
- Career Acceleration: A role within a global technology company that values career growth, internal mobility, and a culture of ownership.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Business Sourcer
About the Team
The DoorDash Recruiting Team is focused on helping build DoorDash culture, one quality hire at a time. We partner with hiring teams to build recruiting strategies that allow DoorDash to hire remarkable talent in the most efficient and unbiased ways. This is a hybrid role, with 3 days a week in office, which can be located in Melbourne or Sydney.
About the Role
At DoorDash, our Sourcers play an essential part in supporting our growing teams. They work alongside our recruiters and hiring managers while managing candidates at the top of the funnel. This is a unique and highly impactful opportunity to help accelerate the business by engaging qualified candidates across multiple business functions and acting as a subject matter expert and owner of market insights.
Please note this role is a 6 month FTC.
You’re excited about this opportunity because you will…
- Build partnerships with several of our business leaders across a range of teams (Sales, Strategy & Ops, Corporate Functions)
- Work with the recruiters and hiring managers to develop creative strategies for engaging qualified candidates for their teams through resume screening, outbound sourcing, networking and referrals
- Help influence hiring decisions at each point in the recruiting process
- Use data, your knowledge, and industry trends to build creative sourcing strategies and iterate on our interview process
We’re excited about you because…
- You have 4 + years of sourcing experience
- You have mastered successful pipeline management using an ATS, LinkedIn, and a variety of other channels
- You enjoy sourcing for unique roles and like to find needles in haystacks
- You have outstanding written and verbal communication skills
- You're metrics driven - able to leverage data to help guide your decisions
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
CPG Partnerships Manager, Enterprise Ad Sales
About the Team
The Ad sales team is responsible for the advertising vision, development and growth of our largest advertising partnerships. This is a newly created team, seeking founding members to build an industry-leading ads and promotions business across DoorDash’s core categories, starting with CPG brands. The growing DoorDash ads business will quickly become the single best place for merchants and brands to market to local customers, in an ecosystem that benefits all parties.
About the Role
As a Partnerships Manager, you will build partnerships that create tangible value for both DoorDash and advertisers. In this role, you will manage the ads strategy across a focused portfolio of accounts, and drive adoption of our growing ads and promotions offering. You will also work cross-functionally with account management, marketing, analytics, and product to innovate on our future approach and solutions.
This is a Hybrid role with 3 days per week in Office (Melbourne/ Sydney) and 2 days remote.
You’re excited about this opportunity because you will…
- Own end-to-end marketing and commercial relationships across a portfolio of CPG advertisers, leading strategic conversations from pitch through execution, optimization, and post-campaign reporting.
- Define and execute growth strategies for DoorDash’s largest CPG partners, driving product and feature adoption to increase advertiser value and deliver sustainable revenue growth.
- Build and manage a robust sales pipeline, creating annual and quarterly plans to consistently achieve ambitious revenue and adoption goals.
- Act as the voice of the advertiser, representing partner needs to influence the Ads & Promos product roadmap, go-to-market strategy, and scalable sales processes.
- Collaborate cross-functionally to align companywide resources, co-develop pitch materials and long-term business plans, and support partners’ multi-channel customer strategies.
We’re excited about you because…
- Have 8+ years of experience working in an Account Management role, Business Development and/or Partnerships role
- You’re an expert in using data and insights to inform recommendations, rooted in advertiser objectives and business priorities
- You know the basics of digital ads measurement - from attribution to funnel metrics
- You have strong written/verbal communication and presentations skills, and experience operating across several levels of an organization
- You diligently manage a sales pipeline and can juggle both short- and mid-term impact
- Impact-driven, curious, and strategic, with a natural desire to improve the business, dive into details to uncover insights, and identify win–win opportunities that drive partner and company growth.
- You have proficiency in analytics and visualization tools (e.g., Snowflake, Sigma, etc.)
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Data Scientist
About the Team
The International Analytics team is looking for a Data Scientist to guide measurement, strategy, and tactical decision-making using Advanced Analytics approaches, as we expand our logistics platform across the globe. Data Scientists at DoorDash work to uncover insights and turn them into actionable recommendations, helping drive decisions for the entire organisation. Analytics is very integral to all operational areas at DoorDash!
About the Role
Data Science at DoorDash involves diving deeper into our data to solve crucial business problems, ideate & run experiments to solve for insights gleaned from this deep dive and work with a cross-functional team to drive real-world operational change. It is NOT just about building Machine Learning models and putting them into production. This is a rare operational and actionable data-driven experience.
We solve many exciting challenges from all three sides of our marketplace including customer acquisition and growth, fraud and support, marketing, balancing supply and demand, marketplace efficiency, and more. If you enjoy finding patterns amidst chaos and turning them into explainable, actionable insights, are excited to build a market from 0 to 1, and have experience using analytics to affect revenue, growth, operations or beyond, we're looking for someone like you!
You're excited about this opportunity because you will…
- Be a first-class thought partner to our product, business, finance and executive teams and help them make decisions on what’s next for DoorDash
- Use quantitative analysis and the presentation of data to see beyond the numbers and understand what drives our business
- Build full-cycle analytics experiments, reports, and dashboards using SQL, Python, R, or other scripting and statistical tools
- Identify and measure levers to help move essential metrics and make recommendations
- Produce recommendations and use statistical techniques and hypothesis testing and other experimentation techniques to validate your findings
- Provide insights to enable our cross-functional team to understand marketplace dynamics, user behaviours, and long-term trends
- Possess excellent stakeholder management skills, know how to effectively collaborate well with strategy, operations, product, finance and engineering while prioritizing competing needs
We're excited about you because you have…
- 2+ years of experience in data analytics, consulting, or related quantitative role
- The insight to take ambiguous problems and solve them in a structured, hypothesis-driven, data-supported way
- Experience leading /owning strategic projects to completion with multiple cross-functional teams
- Experience working with experimentation techniques (A/B testing, Causal Inference) and interpreting hypothesis testing
- Proficiency in at least one programming language, preferably Python or R
- Very experienced with SQL queries, Basic ETL, Regression techniques
- Proficiency in one or more analytics & visualisation tools
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia
Enterprise Partnerships Lead
About the Team
DoorDash is looking for top-talent to help grow our New Zealand New Verticals business! We're looking for experienced individuals with deep retail market knowledge to allow us to best serve our consumers, Dashers, and merchants. Join our never-ending pursuit to better power economies in New Zealand and across the globe.
About the Role
DoorDash is looking for an Enterprise Partnerships Lead to join the New Verticals Business Development team, to sign net new retailers in New Zealand. You will be responsible for selling DoorDash’s full suite of products to retailers across our New Verticals categories, including general merchandise, as well as emerging verticals such as pets, fashion, beauty, hardware, consumer electronics, and more.
You will report to the Director of New Verticals Business Development, ANZ. This role is hybrid with 3 days in-office and 2 days remote / meeting and pitching to prospective partners.
You’re excited about this opportunity because you will…
- Leverage your experience and network previously dealing with New Zealand’s largest retailers
- Develop the tactical strategy for engaging each retailer in the sales pipeline, including the largest retailers in the country
- Successfully negotiate and close retail partnerships across our suite of products, including Marketplace and White-Label Deliveries
- Model, present and defend P&L implications for various deal structures for prospective partners
- Manage the deal process with senior internal and external stakeholders to get alignment and approval on your proposed partnerships
We’re excited about you because you…
- Have 10+ years of Enterprise business development and sales experience
- Are experienced in negotiating partnerships with C-Suite executives at large and complex organisations, including an ability to lead analysis-driven negotiation processes
- Are analytically minded, have strong excel (or Google Sheet) modeling skills and always use data to ground your decisions and make your case
- Love working directly with clients; you create and maintain impactful long-term relationships with senior executives in major organisations
- Know how to take very ambiguous and evolving challenges or opportunities and turn them into actionable projects with clear goals
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Australia