Role - Senior Database Operations Engineer

Job Summary
Reporting to the Manager, Database Administration, the Senior Database Operations Engineer will provide timely and quality database design, development, maintenance, and problem resolution services for internal and external customers. They will manage highly resilient corporate and cloud database infrastructure utilized by GHX DaaS/SaaS solutions. The Sr Database Ops Engineer will work with various operational and development teams to plan, design and implement and support core database functionality that meets company initiatives with respect to performance, scalability, reliability, and adherence to operational policies and principles.

Roles and Responsibilities:

•Administration and management of GHX databases, including:Backup and recovery ,Monitoring of data database capacity and performance ,Security and data access management ,Installations, upgrades, and patching ,Fail over server management
•Safeguard the company's data, tools and information systems by adhering to Operational and Security policies and procedures throughout the lifecycle of service delivery.
•24/7 monitoring, on-call support and troubleshooting database issues, provide operational feedback to development and release teams.
• Provide guidance and assistance to junior database engineers
• Collaborate with DB platform engineers on DB version and upgrades as well as best practices

Required Qualifications

•Bachelor’s degree from an accredited college in CS or related discipline or equivalent experience
•5-8 years’ experience in Database Administration
•In depth knowledge of at least one RDBMS platform or No-SQL platform (ie MongoDB, MySQL, PostgreSQL, ElasticSearch, Redis, Oracle or SQL server) with familiarity and the ability to support additional platforms at a basic level
•Experience with hybrid and public cloud concepts
•Part of a support organization involved in implementation projects
•Proven ability to manage databases in a high transaction/high availability environment
•Experience with horizontal scaling and high availability technologies/concepts (ie Oracle RAC & Dataguard, SQL Server ‘Always On’)
•Hands-on experience with Solaris, UNIX, Linux, or Windows operating systems in a physical and/or virtual environment
•Experience with cloud hosted databases AWS preferred

Preferred Skills

•Strong critical thinking, analytical and problem-solving skills
•Interpersonal skills with a strong orientation towards customer service
•Excellent written and oral communications skills with demonstrated commitment to production of high-quality documentation
•Excellent team player with good experience working with departmental and cross functional teams

Role - Database Operations Engineer III

Job Summary Reporting to the Manager, Database Administration, the Database Operations Engineer will provide timely and quality database design, development, maintenance, and problem resolution services for internal and external customers. They will manage highly resilient corporate and cloud database infrastructure utilized by GHX DaaS/SaaS solutions. The Database Ops Engineer will work with various operational and development teams to plan, design and implement and support core database functionality that meets company initiatives with respect to performance, scalability, reliability, and adherence to operational policies and principles.

Roles and Responsibilities:

•Administration and management of GHX databases, including Backup and recovery Monitoring of data database capacity and performance Security and data access management
Installations, upgrades, and patching fail over server management
•Safeguard the company's data, tools and information systems by adhering to Operational and Security policies and procedures throughout the lifecycle of service delivery.
•24/7 monitoring, on-call support and troubleshooting database issues, provide operational feedback to development and release teams.
• Provide guidance and assistance to junior database engineers
• Collaborate with DB platform engineers on DB version and upgrades as well as best practices
Required Qualifications
•Bachelor’s degree from an accredited college in CS or related discipline or equivalent experience
•2-5 years’ experience in Database Administration
•In depth knowledge of at least one RDBMS platform or No-SQL platform DBs (ie MongoDB, MySQL, PostgreSQL, ElasticSearch, Redis, Oracle or SQL server) with familiarity and the ability to support additional platforms at a basic level
•Experience with hybrid and public cloud concepts
•Part of a support organization involved in implementation projects
•Proven ability to manage databases in a high transaction/high availability environment
•Experience with horizontal scaling and high availability technologies/concepts (ie Oracle RAC & Dataguard, SQL Server ‘Always On’)
•Hands-on experience with Solaris, UNIX, Linux, or Windows operating systems in a physical and/or virtual environment
•Experience with cloud hosted databases AWS preferred

Preferred Skills
•Strong critical thinking, analytical and problem-solving skills
•Interpersonal skills with a strong orientation towards customer service
•Excellent written and oral communications skills with demonstrated commitment to production of high-quality documentation
•Excellent team player with good experience working with departmental and cross functional teams

Role 

We are looking for a Senior Database Developer (PostgreSQL/MySQL/AWS Aurora, SQLite) to join our team in a Hybrid (Bangalore, Hyderabad or Mohali) capacity, reporting to the Senior Director, Software Engineering. You will design, build, and optimize high-performance database systems at planet scale, owning data modeling, complex SQL development, and cloud-native automation. This role is critical for supporting sharded, high-throughput workloads and ensuring the reliability of our global data infrastructure.

What you’ll do (Role Expectations)

• Design and evolve high-scale data models, partitioning strategies, and sharding patterns to support massive transactional and analytical workloads
• Optimize query performance and database internals across Postgres and MySQL fleets using advanced profiling tools and configuration tuning
• Lead the operation and scaling of AWS Aurora environments, including Serverless v2, Global Databases, and read replica management
• Architect and execute zero-downtime schema migrations and robust disaster recovery strategies to ensure world-class system reliability
• Standardize database observability and automation by building CI/CD pipelines for schema changes and managing infrastructure as code

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 6+ years of professional experience with relational databases, including 3+ years operating cloud databases such as AWS Aurora or RDS in production
• Expert-level proficiency in SQL, PL/pgSQL, and MySQL stored routines with a track record of optimizing systems handling thousands of TPS/QPS
• Deep technical knowledge of database internals including MVCC, WAL, vacuuming, and InnoDB locking mechanisms
• Hands-on experience with data modeling, partitioning, and infrastructure as code tools like Terraform or CloudFormation
• Advanced skills in performance diagnostics using tools like EXPLAIN ANALYZE, pg_stat_statements, and Performance Insights

What Will Make You Stand Out (Preferred Qualifications)

• Experience with streaming platforms like Kafka and managing database operations within Kubernetes environments
• Proven ability to drive cost and performance optimization for cloud databases through IOPS and storage class tuning
• Knowledge of connection management tools like PgBouncer and integration with search engines like Elasticsearch

#LI-Hybrid #LI-AN4

Role

We are looking for a Staff Software Development Engineer in Test to join our Engineering team. This is a hybrid role based in Bangalore or Mohali, reporting to the Director, Software Engineering. You will lead quality strategy and execution for a large-scale, cloud-native, multi-tenant platform. You will bring your vision and passion to a team of experts enabling organizations worldwide to harness speed and agility with a cloud-first strategy through our multitenant architecture.

What you’ll do (Role Expectations)

• Own end-to-end System Integration Testing (SIT) and quality outcomes for key platform areas including UI, APIs, services, and data workflows

• Design and deliver effective, automatable test plans with strong coverage for functional, regression, and system integration scenarios

• Build and maintain UI and API automation using modern frameworks to ensure stability, maintainability, and fast feedback

• Validate large-scale systems including REST APIs, backend services, distributed workflows, and microservices

• Integrate automation into CI/CD pipelines, enabling release gating, quality metrics, and faster deployments

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Advanced proficiency in automation testing using Python (pytest/unittest), JavaScript, or TypeScript

• Hands-on experience with UI automation tools such as Selenium, Cypress, or Playwright for end-to-end validation

• Deep experience testing distributed systems, microservices, and scalable cloud-native multi-tenant architectures in AWS, GCP, or Azure environments

• Solid understanding of CI/CD integration, Linux troubleshooting, and containerized environments including Docker and Kubernetes

• Technical knowledge of L2/L3 networking concepts, including routing protocols, VPN, IPSec, and WAN architecture

What Will Make You Stand Out (Preferred Qualifications)

• Proven experience designing scalable test frameworks covering architecture, patterns, reporting, stability, and parallelization

• Proficiency with Git, test management tools like TestRail, and issue tracking systems such as Jira

• Hands-on experience with AI agent prompting and usage for productivity, test design, and automation support

#LI-GL2

#LI-Hybrid

Role

We are looking for a Staff Software Engineer for a hybrid role based in Bangalore, reporting to the Sr. Director of Software Engineering in the platform convergence department. You will design and build a low-latency, high-throughput data forwarding plane using Rust, leveraging its async/await model for efficient I/O and service-oriented infrastructure. Your work will focus on developing distributed, scalable systems that bridge the gap between control and orchestration layers through fault-tolerant gRPC-based services.

What you’ll do (Role Expectations)

• Design and build a low-latency, high-throughput data forwarding plane using Rust, leveraging its async/await model for efficient I/O and service-oriented infrastructure
• Develop distributed, scalable systems with a focus on concurrency, fault tolerance, and messaging
• Implement and maintain gRPC-based APIs and services to integrate forwarding plane capabilities with control and orchestration layers
• Optimize system performance through profiling tools across kernel-space and user-space
• Engage in code reviews, system design discussions, technical documentation, and mentoring junior engineers

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of software development experience with extensive coding in Rust, particularly in systems programming and async frameworks like Tokio or async-std
• Proven expertise in building resilient, observable, and horizontally scalable distributed systems
• Strong understanding of Linux fundamentals, including networking, namespaces, sockets, and kernel-user space interaction
• Proficient in container-based environments, Git, CI/CD workflows, and performance instrumentation

What Will Make You Stand Out (Preferred Qualifications)

• Experience with systems languages like C/C++ or Go, particularly in performance-critical environments
• Familiarity with Linux networking stacks, kernel-space technologies (eBPF, XDP, DPDK), bare-metal deployments, and Kubernetes networking
• Hands-on experience with gRPC, Protobufs, service-oriented architectures, and L2–L4 networking protocols

#LI-Hybrid #LI-RM6

Role

We are looking for an experienced Staff Machine Learning Engineer to join our Engineering team. This role is based in Hyderabad, reporting to the Senior Director, Engineering. You will be responsible for building and maintaining large-scale distributed systems that power our entire ML pipeline, from data collection to real-time serving. You’ll solve complex real-world business problems by partnering closely with data scientists and product teams to deliver impactful automation and intelligence. You will also help design and build Agentic AI systems—developing and orchestrating specialized agents to automate and scale ZPA segmentation workflows, from signal ingestion and reasoning to policy recommendations and enforcement validation.

What you’ll do (Role Expectations)

• Build and maintain large-scale distributed systems to support the whole pipeline including data collection, feature engineering, model training, model evaluation, model deployment, and real-time serving—including Agentic AI components (agent workflows, orchestration, tool integrations, and real-time agent serving).
• Develop functional specifications, assess task requirements and scheduling, and participate in the development, debug, and support—including designing agent behaviors, evaluation strategies (quality/safety/latency), and rollout/monitoring plans for agent-based systems.
• Solve complex real-world business problems like threat detection and business intelligence by working closely with stakeholders including data scientists, product management, and product engineering teams—including building multi-agent solutions that automate analysis and decisioning (e.g., recommendation, triage, and segmentation/policy workflows).

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 4+ years of experience as a AI-ML Engineer
• Experience with applying machine learning for improving key business metrics, optimized models for accuracy, latency
• Experience with researching newer techniques, and innovating for building ML based solutions
• Experience with algorithms in building out data collection/processing infrastructure, Machine Learning model training, and serving platforms
• Expertise in leveraging and augmenting LLM models for software development

What Will Make You Stand Out (Preferred Qualifications)

• Proven track record of designing, building and shipping end-end applications at scale
• Experience identifying and solving problems in data using machine learning systems
• Familiarity with multi-agent systems, agent architectures, prompt engineering and SOTA AI frameworks

#LI-Hybrid #LI-AN4

Role

We are looking for a Staff Software Development Engineer to join our Shared Platform Services team. This is a hybrid role based in Mohali / Hyderabad/ Bangalore/ , reporting to the Sr. Manager Software Engineering. Our Engineering team built the world's largest cloud security platform from the ground up, and we continue to scale. With more than 100 patents and extensive plans for enhancing services, our multitenant architecture has established us as the cloud security leader for over 15 million users worldwide. We invite you to bring your vision and passion to our team of architects and engineers who are enabling global organizations to harness speed and agility with a cloud-first strategy.

What you’ll do (Role Expectations)

• Lead the end-to-end design and development of large-scale, complex features for the Zscaler Client Connector Cloud Service, driving key technical initiatives from initial concept to final execution.
• Take full accountability for core product functionality, ensuring high performance, scalability, and seamless integration within the cloud ecosystem.
• Partner closely with Product Management, Development, and Cloud Operations teams to align on product vision and ensure a smooth, synchronized release lifecycle.
• Define robust deployment procedures and implement proactive monitoring and alerting systems to ensure the long-term stability and health of new features.
• Champion product excellence by troubleshooting critical customer issues and delivering high-quality, resilient code within a fast-paced, high-velocity environment.

Who You Are (Success Profile)

• You thrive in ambiguity and are comfortable building the path as you walk it, seeing dynamic environments as the raw material to build something meaningful.
• You act like an owner with a passion for the mission and a bias for action, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver who is energized by finding solutions to the hardest challenges, knowing that solving them delivers the biggest impact.
• You are a learner with a growth mindset who actively seeks feedback to become a better partner and a stronger teammate.
• You are driven by innovation and have a deep curiosity for how things work, always seeking a better, more secure, and scalable way to accelerate transformation.

What We’re Looking for (Minimum Qualifications)

• 5 years of hands-on experience specifically in developing web applications and microservices.
• Deep proficiency in Enterprise Java, Object-Oriented Analysis/Programming (OOA/OOP), and RESTful API architecture.
• Practical experience with RDBMS, specifically being "fluent" in SQL programming and writing Stored Procedures.
• Security Literacy: A solid understanding of Security, Authentication/Authorization, and encryption best practices.
• Experience in application development using Java, REST APIs, MySQL, and JQuery

What Will Make You Stand Out (Preferred Qualifications)

• Bachelor’s degree in Computer Science, Computer Engineering, or a strictly related discipline.
• Advanced troubleshooting and root cause analysis skills using CPU and memory profilers to identify resource exhaustion issues
• Ability to write complex MySQL queries and generate reports based on business requirements

#LI-Hybrid
#LI-VV3

Role 

We are looking for a Staff Threat Researcher to join our Threatlabz team. This is a hybrid role based in Mohali,reporting to the Senior Manager, Threat Research. As a key contributor to our threat research initiatives, you will lead the charge in identifying vulnerabilities and analyzing sophisticated malware within the Apple ecosystem. Your expertise in macOS and iOS system internals will drive the development of advanced detection strategies and strengthen our overall product defenses.

What you’ll do (Role Expectations)

• Perform static and dynamic analysis of macOS and iOS applications, firmware, and system internals to identify vulnerabilities and malicious functionality
• Reverse-engineer malware samples to decipher behavior, capabilities, and attack vectors while contributing to prevention strategies
• Research and maintain deep expertise in macOS security features, XNU kernel updates, and frameworks such as Endpoint Security and Network Extensions
• Develop custom tools and scripts to automate reverse engineering, binary analysis, and malware-related processing tasks
• Partner with engineering, QA, and threat intelligence teams to integrate new security features and harden product defenses

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Proficiency in system-level languages including C, C++, Objective-C, Swift and deep knowledge of macOS architecture, Mach-O binary formats, and security mechanisms like SIP, TCC, and Gatekeeper
• Extensive hands-on experience with reverse engineering tools such as IDA Pro, Ghidra, Binary Ninja, Frida, and Wireshark
• Strong scripting skills, particularly in Python, for automating complex analysis and research tasks
• Proven ability to decompile, disassemble, and de-obfuscate closed-source binaries to reconstruct logic without source code access

What Will Make You Stand Out (Preferred Qualifications)

• Experience with Windows or Linux platforms for comparative threat analysis
• Prior professional track record in specialized malware analysis or vulnerability research
• Thorough understanding of network protocols and system-level communication mechanisms

#LI-Hybrid
#LI-RG

Role

We are looking for a Principal Site Reliability Engineer to join our Engineering team in a hybrid capacity based in Hyderabad, reporting to the Director, Site Reliability Engineering. 

You will contribute as a development engineer within our Engineering team, helping to build and enhance the world’s largest cloud security platform. You will bring your vision and passion to a team of experts enabling organizations worldwide to harness speed and agility through a cloud-first strategy.

What you’ll do (Role Expectations)

• Perform operational duties for FedRAMP cloud products, including deployments, on-call support, and incident management
• Join deployment sync calls and conduct Operations hand-offs to ensure seamless continuity
• Manage cloud infrastructure elements, including AWS GovCloud, private cloud, containers, and VMs
• Operate and enhance monitoring systems while driving automation, scripting, and Infrastructure as Code (IaC) efforts
• Write and maintain documentation, resolve escalations, prevent incident recurrence, and promote DevOps best practices

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose

What We’re Looking for (Minimum Qualifications)

• 10+ years of experience as a Site Reliability Engineer with expertise in Operations and Engineering
• Experience with FedRAMP compliance (High/Moderate levels), vulnerability management, and continuous monitoring, including scanning, patching, and reporting
• Proficiency in Linux administration, network troubleshooting, and infrastructure as code (Ansible, Terraform) in cloud environments
• Experience in large-scale distributed systems, containerized architectures (AWS ECS, Kubernetes), and cloud services, with a strong foundation in web security, networking, and coding (Python)

What Will Make You Stand Out (Preferred Qualifications)

• Experience with containerized architectures such as AWS ECS and Kubernetes
• Knowledge of web security protocols including HTTP, SSL/TLS, DNS, SQL, and networking fundamentals
• Coding experience in Python, for automation and software integration

#LI-SK3 

#LI-HYBRID

Senior Systems Engineer

Overview

We are seeking a Senior Systems Engineer to support and enhance the infrastructure that underpins our global business operations. This role involves maintaining and improving enterprise-level systems, including data center operations, hardware platforms, virtualization, backups and recovery, operating systems, networking, and security.

The ideal candidate will have deep experience in enterprise infrastructure, be self-driven, and capable of independently leading projects from concept to completion. In addition to maintaining existing systems, this role will focus on modernizing and automating infrastructure to improve scalability and performance.

This is a global role that requires collaboration across time zones and includes participation in a 24x7 support rotation with occasional on-call responsibilities.

Key Responsibilities

• Deploy and manage hardware (including gray market systems) in enterprise data centers with assistance from on-site personnel.
• Design, implement, and migrate to modern private cloud infrastructure.
• Establish and maintain configuration management using Foreman, Puppet Enterprise, and Ansible for Linux environments.
• Enhance automated build and deployment pipelines for physical and virtual machines.
• Create configuration roles and automation code using tools like Ansible and Puppet.
• Develop scripts to automate daily tasks for the Systems Engineering team.
• Perform advanced troubleshooting for hardware, Linux, and Windows systems in large-scale environments.
• Lead and plan infrastructure projects independently.
• Provide subject matter expertise in designated technical areas; contribute to technical discussions and architecture decisions.
• Advise on data center best practices, including power configuration, HVAC, and rack design.

Required Qualifications

• 10+ years of Linux/Unix administration (Solaris, AIX, or other flavors)
• 3+ years of OpenStack engineering and administration
• 5+ years of VMWare or equivalent Engineering and Administration
• 5+ years of scripting experience with Bash, Perl, Ruby, Python, etc.
• 3–5 years of experience with system monitoring tools (Check_MK, Nagios, SolarWinds)
• 3–5 years of hands-on hardware management (Dell, SuperMicro, HP)
• 2–3 years of experience with Puppet for configuration management
• 5+ years of experience using Microsoft Office (Word, Excel, Outlook, Teams)

Preferred Qualifications

• 1–2 years of storage administration (EMC, NetApp, 3PAR, Hitachi)
• 1–2 years of experience with F5 load balancers
• 2–4 years of public or hybrid cloud experience (AWS, Azure, Rackspace)
• 2–3 years of application development experience (Java, C++, C#/VB.NET, PHP, HTML, JavaScript)
• 1–2 years of CI/CD experience (Jenkins, TeamCity, etc.)
• 2+ years with Ansible AWX or Tower

Candidate Profile

• Strong communication and interpersonal skills
• Skilled at mentoring and leading technical discussions (including whiteboarding sessions)
• Excellent documentation skills, particularly using wikis and diagramming tools like Visio or Lucidchart
• Ability to take direction while also contributing ideas for environment improvements
• Bachelor’s degree in computer science or a related field (or equivalent experience)

Digital Graphic Designer

Summary:

Zeta’s Marketing Operations is comprised of over 50 individuals who provide world class operational support to the stakeholders and clients of Zeta using multiple in-house and commercial performance marketing tools. Our Campaign Operations team is looking for a Digital Graphic Designer in our Hyderabad office to support our in-house Creative Team who loves to create visual stories that help people engage with brands in the digital marketing space.  The ideal candidate is eager to learn, open-minded, and interested in being part of a team that creates stunning visual support for our client’s and their respective campaigns. Attention to detail, combined with a strong working knowledge of design-related applications, is essential.

Essential Responsibilities:

• Contribute to the development of creative concepts, translating them into visual and interactive form
• Match strategic direction with appropriate design results for the digital and web-based marketing initiatives while providing quality assurance on creative deliverables
• Familiarity with designing for multiple formats such as email, display, social, web and mobile responsive/cross-platform
• Exhibit an awareness of current web design practices and issues of cross-browser compatibility
• Build and maintain a team rapport with production managers, content developers and all other Creative and Campaign Operations team personnel

Essential Competencies:

• Excellent communication skills and fluent in English (both written and verbal)
• Ability to take creative direction and produce highly engaging designs that show a strong attention to detail in a fast-paced team environment
• Excellent graphic design, layout and typography skills with strong, clean visuals
• Proficiency in Adobe Creative Suite programs (specifically Photoshop, Illustrator, XD)
• Familiarity and prior experience working with Figma and Sketch
• Knowledge of front-end development experience such as HTML/CSS is a plus
• Grasp of AI applications and UI/UX design processes or methodology, preferred
• Experience with photo-retouching and logo design and illustration
• Strong design portfolio (please provide link with resume)

Desired Characteristics:

• Bachelor’s degree in design or a related field
• 5+ years of relevant design experience in a digital agency, media company, advertising agency, production studio, creative services environment, etc.
• Strong collaboration, time management and multi-tasking skills
• Experience in a fast-paced service environment
• Comfortable with abbreviated development cycles and flexible with shifting priorities

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

A Platform Operations Engineer is responsible for supporting multiple applications, consisting of different technologies, in an Enterprise Hosted environment. The individual provides escalation support to Multiple Platforms and its Services. They perform monthly/quarterly/yearly upgrades of the applications in the environment and work within teams to create solutions to identified issues. They are also responsible for communication to the end users.

Job Location: Hyderabad

Shift Timing: Rotational Shift (24/7)

Required Certification: RedHat certifications (RHCSA / RHCE)

Duties & Responsibilities:

• Fully functional and self-directed  
• Resolve issues, manage workload, and balance priorities through frequent interruptions while meeting specific, time sensitive deadlines. 
• Analyze clients/team requests to solve short- and long-term technical issues. 
• Engineer solutions to meet company’s SLA's and meet client expectations’ 
• Monitor and assist to tune applications in the environment through project initiatives, enhancements and integration. 
• Perform upgrades of the applications in the Hosted environment. 
• Provides formal mentorship 
• High complexity assignments- owner  
• Moderate complexity assignments - owner (1 or >)l 
• Low complexity assignments - provide oversight/review  
• Regularly lead self and others and/or established as Product SME and/or established as specialist 
• Sees the whole picture and adjusts work accordingly.  
• Mentors others with less experience. 
• Work with Senior Platform Operations Engineer to create and maintain documentation for all production environments and review regularly.     
• Engage with Sr. Engineers/Team to document Standard Operating procedures, design changes and review prior to installation/implementation. 

Required Qualifications: 

Typically requires a minimum of 3 - 5 years of related experience in a professional job role with a Bachelor's degree in Computer Science or related field.; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience  

• Basic knowledge on OS, Database & Networking concepts. 
• Excellent problem-solving and communication abilities 
• Strong knowledge on linux administration & linux server administration  
• Thorough understanding of protocols such as DNS, HTTP, LDAP, SMTP, and SNMP 
• Extensive understanding of Linux, including RedHat, CentOS, Rocky Linux 
• Strong understanding on web servers, application servers, DNS & Mail servers. 
• Should be good at any of the scripting languages. Shell/Python 
• Knowledge on configuration management tools like puppet, Ansible is a plus.  
• Industry certifications for application/s being supported are a plus. 
• Experience with configuring and managing zones. 
• Experience providing day to day administration and monitoring of servers to include: 
• Provide support to ensure Linux Servers are operational. 
• Provide file and system security management, log analysis, and statistical report generation. 
• Analyze Security Scans and assist with vulnerability remediation. 
• Good analytical ability (Basic knowledge of ELK, Basic knowledge of Tableau)
• Should be ready to work in rotational shifts.

Company Summary:

 Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

JOB ROLE - SOFTWARE ENGINEER II

We are currently hiring for two Software Engineer II roles, each aligned to a distinct skill set. Candidates who meet the qualifications for either role are encouraged to apply.

Role Overview

As a Software Engineer II at GHX, you will work closely with cross-functional teams to design, develop, and deliver high-quality software solutions. The role focuses on contributing across the product development lifecycle, with a strong emphasis on coding, design discussions, and building scalable, high-availability systems in an Agile environment.

Role 1: Backend Engineer (Java, AWS, Microservices)

Key Responsibilities:

• Design, develop, and deploy scalable backend services using Java, Spring Boot, Spring Security, and Hibernate

• Build and maintain microservices and RESTful APIs with a focus on performance, security, and resilience

• Develop cloud-native applications using AWS services such as EC2, Lambda, S3, SQS, API Gateway, and CloudWatch

• Optimize data layers using MongoDB, MySQL, and Elasticsearch

• Implement security best practices across application layers

• Leverage ELK stack for logging, monitoring, and troubleshooting

• Participate in Agile ceremonies, code reviews, and CI/CD processes

• Support production systems, including on-call and incident resolution

Required Experience:

• 3–5 years of experience in Java and Spring-based development

• Strong experience with AWS services and microservices architecture

• Hands-on experience with databases like MongoDB and MySQL

• Experience building secure, high-availability, and fault-tolerant systems

Role 2: Frontend Engineer (Angular, AWS)

Key Responsibilities:

• Develop high-quality front-end applications using Angular

• Build and integrate applications with AWS services (EC2, Lambda, S3, API Gateway, etc.)

• Collaborate with cross-functional teams to deliver production-ready solutions

• Participate in Agile development, code reviews, and CI/CD pipelines

• Ensure application scalability, performance, and security

• Support production environments, including troubleshooting and incident response

Required Experience:

• 3–5 years of experience in front-end development using Angular

• Strong understanding of AWS services and cloud-based application development

• Experience building scalable, secure, and high-availability applications

• Exposure to microservices, APIs, and distributed systems

Common Qualifications (Applicable to Both Roles):

• Bachelor’s degree in Computer Science or related field

• Strong understanding of software architecture and system design

• Experience working in Agile environments

• Excellent problem-solving, debugging, and collaboration skills

• Ability to communicate effectively with both technical and non-technical stakeholders

Senior DevSecOps Engineer

Position Summary

The Senior DevSecOps Engineer will be embedded within product engineering teams to implement and maintain secure, automated, and reliable delivery pipelines while following standards, frameworks, and guardrails set by the DevSecOps Center of Excellence (CoE).

This is a hands-on role that reports to the Manager of DevSecOps and works directly with developers, SREs, and product managers to enable faster, safer deployments, cost-efficient infrastructure, and adherence to enterprise security policies. The engineer will collaborate closely with Principal and Senior Staff DevSecOps engineers for technical guidance and mentoring while operating within the centralized DevSecOps leadership framework.

Key Responsibilities

Product Line DevSecOps Execution

· Build and maintain CI/CD pipelines (GitHub Actions, GitLab CI, Jenkins, ArgoCD) for the assigned product line.

· Integrate security testing (SAST, SCA, DAST, container scanning) into build and deployment workflows.

· Apply CoE standards, templates, and automation frameworks consistently within product environments.

· Troubleshoot and resolve DevSecOps issues, escalating complex challenges to Staff/Principal engineers.

Infrastructure & Automation

· Implement Infrastructure-as-Code (Terraform, CloudFormation) for product infrastructure.

· Adopt GitOps practices for repeatable and auditable infra provisioning.

· Ensure infrastructure deployments comply with security guardrails, tagging, and cost controls.

Observability, Security & Compliance

· Collaborate with SREs to enable monitoring, logging, and observability (Prometheus, Grafana, OpenTelemetry, New Relic, CloudWatch).

· Ensure pipelines and infrastructure comply with HIPAA, SOC2, and internal security standards.

· Embed IAM, KMS, GuardDuty, Security Hub into workflows for cloud security posture.

FinOps & Cost Awareness

· Implement CoE-defined cost governance practices in product pipelines.

· Ensure workloads are tagged, right-sized, and cost-efficient.

· Provide cost visibility to product teams and support FinOps reviews.

Collaboration & Continuous Improvement

· Work closely with developers, QA, SRE, and product managers to support secure and efficient delivery.

· Participate in CoE knowledge-sharing sessions, playbooks, and Communities of Practice.

· Contribute feedback from product teams back into the CoE to improve standards and frameworks.

· Continuously learn from Staff and Principal engineers and apply best practices within the product line.

Qualifications & Experience Required

· 8+ years in DevOps, Cloud, or Security Engineering.

· Strong hands-on experience with CI/CD pipeline tools (GitHub Actions, GitLab CI, Jenkins, ArgoCD).

· Proficiency in AWS services (EKS, ECS, EC2, S3, IAM, Security Hub, GuardDuty).

· Hands-on with containers & Kubernetes (Docker, EKS).

· Experience with Infrastructure-as-Code (Terraform, Pulumi, CloudFormation).

· Familiarity with observability platforms (Prometheus, Grafana, OpenTelemetry, New Relic, CloudWatch).

· Programming/scripting in Python, Go, or shell scripting.

· Strong collaboration skills in cross-functional product teams.

Preferred

· Experience in SaaS or healthcare software environments.

· Knowledge of databases (MongoDB, Elasticsearch, SQL).

· Familiarity with compliance frameworks (HIPAA, SOC2, ISO 27001).

· Certifications: AWS Security Specialty, CKA/CKAD, FinOps Certified Practitioner

Site Reliability Engineer (SRE)

Position Summary

The Site Reliability Engineer (SRE) will be a hands-on contributor within the Site Reliability Engineering Center of Excellence (CoE), responsible for building monitoring and observability solutions, troubleshooting production issues, and participating in 24x7 on-call operations.

This role focuses on the execution of reliability practices, implementing observability tooling, improving MTTR/MTTD through automation, and ensuring production systems are resilient, observable, and performant. The SRE will collaborate closely with Principal and Senior Staff SREs, adopting best practices and frameworks defined by the CoE while directly contributing to enterprise reliability goals. This role reports to the Sr. Manager, SRE.

Key Responsibilities

Execution & CoE Alignment

· Implement SRE frameworks, best practices, and playbooks provided by the CoE.

· Act as a hands-on engineer, contributing to observability, reliability, and incident response initiatives.

· Partner with senior SREs and leadership to maintain consistency in monitoring and incident processes.

· Contribute to automation projects that improve reliability and reduce manual work.

Observability & Monitoring

· Build and maintain monitoring solutions with New Relic, Datadog, Prometheus, Grafana, CloudWatch, OpenTelemetry, Graylog.

· Create and refine dashboards, metrics, and alerts for proactive anomaly detection.

· Extend observability coverage across infrastructure, applications, APIs, and databases.

Reliability Engineering & Automation

· Implement SLIs, SLOs, SLAs, and error budgets in partnership with product and platform teams.

· Contribute to reducing MTTD and MTTR through improved instrumentation and automation.

· Participate in capacity planning, resiliency testing, and scaling reviews.

· Support chaos engineering and reliability validation activities.

Incident & Problem Management

· Participate in incident response, including on-call rotations for 24x7 coverage.

· Assist with root cause analysis (RCA) and implement corrective actions.

· Ensure alignment with ITSM processes for incident, problem, and change management.

· Contribute to playbooks and runbooks to strengthen on-call readiness.

Collaboration & Knowledge Sharing

· Collaborate with Engineering, Product, Security, Cloud, and DevSecOps teams to embed reliability practices.

· Provide input on instrumentation, monitoring hooks, and operational readiness for services.

· Work with DBAs and platform teams on database observability and performance optimization.

· Share knowledge within the SRE team and adopt practices from Staff and Principal SREs.

Qualifications & Experience

Required

· 7+ years in SRE, Operations, or Infrastructure Engineering.

· Strong hands-on experience with monitoring and observability platforms.

· Experience with tools such as New Relic, Datadog, Prometheus, Grafana, CloudWatch, OpenTelemetry, Graylog.

· Proven experience in incident response, troubleshooting production issues, and improving MTTR/MTTD.

· Good knowledge of SLIs, SLOs, SLAs, and error budgets.

· Hands-on experience with AWS services (EC2, ECS, EKS, networking, scaling groups).

· Proficiency in containers & Kubernetes (Docker, EKS).

· Scripting/programming in Python, Go, or shell scripting.

· Understanding of networking, distributed systems, and high-availability architectures.

· Exposure to ITIL/ITSM processes.

Preferred

· Experience in SaaS or healthcare environments.

· Knowledge of databases (MongoDB, Elasticsearch, SQL Server, Oracle).

· Familiarity with chaos engineering and resiliency testing.

· Certifications: AWS Solutions Architect / DevOps Engineer, CKA/CKA

The Job in Short

Work with customers and our partners in implementation projects around the globe. How would you guide them to success?

Meet the Job

This is an exciting position where you will be exposed to a variety of environments and technologies within different organizations around the world. As a valued member of the team you will be working closely with all disciplines such as BE Engineers, FE Engineers, QA Engineers, Solution Architects and Business Analysts on the successful delivery of Backbase software to our customers.

Being a consultant at Backbase means taking ownership of your projects and enabling our customers to set up their environments from test to production. You will analyze the particular situation, the needs and existing set up of our customers to provide documented guidelines for the implementation. You give advice on security standards and optimizing performance.

You design, develop and oversee the implementation of solutions that improve the stability, scalability, availability and latency of our product. At Backbase we focus on providing solutions instead of workarounds. You are in close contact with customers and partners which leads to valuable input to improve our product in your collaboration with our R&D teams.

How about You?

You have designed and/or built mission critical services (large scale internet or cloud-based services) and have proven experience with production systems and dealing with production issues:
● You hold a Bachelor’s degree or equivalent;
● You have a working knowledge of Maven, Jenkins, and Shell;
● You have experience deploying Java applications, JVM tuning, Tomcat;
● You have experience with Cloud (AWS or Google cloud), as well as expertise with Linux/Unix systems.
● You have been exposed to DEVOPS tools such as Travis CI, GitLabs, Jenkins, GoCD, Chef, Salt, Puppet, Terraform, Cloud formation.

It would be great if you also have:
● Experience with any of the following configuration tools: Ansible (preferable);
● Experience with Kubernetes (preferable) / Openshift / Pivotal Cloud Foundry;
● Experience deploying Spring Boot applications as a plus;
● Database experience as an administrator;
● Experience with Helm charts.

ABOUT THE TEAM: 

The Information Technology (IT) team is the backbone of our organisation, ensuring the seamless and secure operation of our technology. Our mission is to empower employees by providing reliable and innovative IT solutions that enable them to achieve their goals efficiently. We are dedicated to maintaining a robust and secure infrastructure, proactively addressing technical challenges, and offering exceptional support to foster a digitally driven and collaborative work environment.

The IT team plays a crucial role in managing our technology infrastructure, from resolving hardware and software issues to overseeing application updates and integrations, and monitoring SaaS applications, web traffic, and access to ensure a secure environment. We are committed to minimising disruptions and ensuring uninterrupted access to essential resources through proactive support and timely resolutions

ABOUT THE ROLE: 

As IT Enablement Engineer, you will be responsible for ensuring a seamless, secure, and scalable IT Experience across our global workforce, hybrid workforce. You’ll take an active role in technical execution, working with a high performing team that supports our employees across locations.

You’ll oversee day-to-day IT Service delivery, infrastructure reliability, and user support, while also looking at automations, process improvements, and cross-functional collaboration. Working closely with Workplace, Security, People Ops and Engineering teams, you’ll ensure that technology empowers our employees to do their best work-whether they’re in office or remote.

• Support IT operations for both in-office and remote teams, ensuring a smooth, efficient , and high-quality service delivery
• Oversee IT infrastructure and endpoint management systems, including Intune, Jamf, SSO, MDM and core SaaS platforms, ensuring system availability and performance
• Manage and maintain office audiovisual (AV) equipment, ensuring high availability and a seamless user experience for conference rooms, digital signage, and internal events
• Manage IT assets, including procurement, life cycle tracking, audit support, provisioning, and secure decommissioning of devices and IT resources
• Ensure seamless employee experience by overseeing onboarding, offboarding and device management workflows, collaborating closely with People Ops and Security teams
• Collaborate with cross-functional teams, such as Engineering, Workplace and Security, to ensure alignment on technology initiatives, security policies, and operational improvements
• Support automation and process efficiency, identifying and implementing opportunities to reduce manual work and enhance support through automation tools, scripting and system integrations
• Participate in the on-call rotation to provide after-hours technical support as required
• Ensure compliance with company policies, security protocols and industry best standards, supporting audits, risk assessments and security posture improvements

WHAT WE ARE LOOKING FOR: 

• Proven track record in IT support and operations across engineering, support, and site services, ensuring reliability and efficiency at scale
• Experience of ITIL-based processes to drive standardisation, reduce operational noise, and improve service delivery
• Skilled in balancing day-to-day operational demands through ITSM tools such as Jira
• Hands-on expertise with modern IT tools including Microsoft Intune, Meraki Wireless Networks, Jamf
• Experienced Windows and Mac device and application trouble shooting 
• G-Suite and MS-Office support skills
• Exposure to Github and Terraform, with focus on Infrastructure as Code(IaC)
• Experiences in driving automation initiatives to eliminate respective tasks and streamline support operations
• Adept at building clear workflows and documentation
• Effective communicator with both technical teams and non-technical teams from all levels.
• Passionate about enabling productivity, scalability and a seamless end-user experience through strong IT foundations

WHAT YOU’LL GET IN RETURN: 

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

What You’ll Do: 

• Provide holistic assessments of security layers across infrastructure, application, people, and processes.
• Collaborate with product managers, designers, and engineers to threat model and architect secure and resilient systems.
• Review source code against secure coding best practices and contribute security requirements.
• Drive the software design and implementation of security services, tools, and libraries to provide secure defaults to the rest of the organization.
• Promote security remediations in the CI/CD pipeline by building tools and services for engineers to consume (e.g. custom Semgrep implementation, developer-first secrets management).
• Help build the platform that ensures software development at DigitalOcean is safe, easy, and low-risk.
• Champion an internal security culture (developer training, internal CTFs, etc.).
• Help DigitalOcean engineers understand how security events impact them. Do they need to worry about the next Log4j CVE? How does RetBleed impact DigitalOcean’s fleet?

• Ability to clearly communicate security topics and vulnerability classes (e.g. OWASP Top Ten) and provide actionable direction to product teams.
• A record of partnering with internal engineering teams to tackle security problems across an entire stack with empathy and creativity. Engineering teams are our partners, not our adversaries.
• Hands-on experience in software engineering projects. We primarily develop in Python, JavaScript, and PHP. You are comfortable writing code with good test coverage.
• Working knowledge of modern development concepts (virtualized environments, containerization, continuous integration + delivery, Public Cloud such as AWS/GCP).

• Bachelor's degree in Computer Science or related field.
• 3+ years experience guiding software teams on security architecture design.
• 3+ years of experience in application security or product security roles.
• Do you have 3+ years of software engineering experience, are interested in moving into a dedicated security role, and can share examples of championing security issues in the past? We also want to speak to you!
• Proven professional experience guiding software teams on secure architecture design.
• Working knowledge of system architecture and/or application architecture.
• Experience building or reviewing threat models and ability to craft malicious user, attacker, and abuse/misuse cases.
• Working knowledge of hardware and software supply chain security.

This is a hybrid role based out of Bengaluru, India. 

#LI-Hybrid 

What You’ll Do: 

• Provide holistic assessments of security layers across infrastructure, application, people, and processes.
• Collaborate with product managers, designers, and engineers to threat model and architect secure and resilient systems.
• Review source code against secure coding best practices and contribute security requirements.
• Drive the software design and implementation of security services, tools, and libraries to provide secure defaults to the rest of the organization.
• Promote security remediations in the CI/CD pipeline by building tools and services for engineers to consume (e.g. custom Semgrep implementation, developer-first secrets management).
• Help build the platform that ensures software development at DigitalOcean is safe, easy, and low-risk.
• Champion an internal security culture (developer training, internal CTFs, etc.).
• Help DigitalOcean engineers understand how security events impact them. Do they need to worry about the next Log4j CVE? How does RetBleed impact DigitalOcean’s fleet?

• Ability to clearly communicate security topics and vulnerability classes (e.g. OWASP Top Ten) and provide actionable direction to product teams.
• A record of partnering with internal engineering teams to tackle security problems across an entire stack with empathy and creativity. Engineering teams are our partners, not our adversaries.
• Hands-on experience in software engineering projects. We primarily develop in Python, JavaScript, and PHP. You are comfortable writing code with good test coverage.
• Working knowledge of modern development concepts (virtualized environments, containerization, continuous integration + delivery, Public Cloud such as AWS/GCP).

• Bachelor's degree in Computer Science or related field.
• 3+ years experience guiding software teams on security architecture design.
• 3+ years of experience in application security or product security roles.
• Do you have 3+ years of software engineering experience, are interested in moving into a dedicated security role, and can share examples of championing security issues in the past? We also want to speak to you!
• Proven professional experience guiding software teams on secure architecture design.
• Working knowledge of system architecture and/or application architecture.
• Experience building or reviewing threat models and ability to craft malicious user, attacker, and abuse/misuse cases.
• Working knowledge of hardware and software supply chain security.

This is a hybrid role based out of Hyderabad, India. 

#LI-Hybrid 

We are looking for a Solutions Engineer – Lead Engineer to join our Corporate Technology team. As a Solutions Engineer, you will be expected to leverage your extensive experience and technical expertise to design, implement, and optimize Windows-based solutions in enterprise environments.

What You'll Do:

• Architectural Design: Lead the design and development of complex solutions, ensuring alignment with business objectives and architectural principles.
• AI observability for platforms and assistants. Instrument agents and automations with metrics for accuracy, drift, latency, containment, and user satisfaction; wire dashboards (Grafana/ELK) and feedback loops into CI/CD so models and prompts improve continuously—consistent with the JD’s observability focus
• Technical Leadership: Provide guidance and mentorship to engineering teams in the implementation of Windows-based solutions, ensuring best practices and adherence to industry standards.
• Solution Development: Collaborate with cross-functional teams to translate business requirements into scalable and secure Windows architectures, integrating with existing systems and technologies.
• Technology Evaluation: Research and evaluate emerging technologies and tools, recommending innovative solutions to enhance system performance, reliability, and security.
• Risk Management: Identify and mitigate risks associated with Windows-based solutions, ensuring compliance with regulatory requirements and security standards.
• Troubleshooting and Optimization: Investigate and resolve complex technical issues related to Windows infrastructure, optimizing performance, and minimizing downtime.
• Automation and DevOps: Knowledge of Gitops, Scripting and automation would be an essential part of the role. Knowledge of writing automations in either PowerShell/Python would be a mandatory requirement for this role.

What You’ll Need:

• 6+ years architecting and implementing enterprise infrastructure solutions with a proven track record of designing scalable, resilient, and secure systems including integration with Windows and cloud platforms.
• Expertise in Windows Server, Active Directory, Microsoft Azure/AWS virtualization (EC2, Azure VMs, Azure Virtual Desktop), and Microsoft Defender. Knowledge of macOS integration with enterprise identity platforms (Active Directory, Azure AD, Okta), including single sign-on (SSO) and federated authentication. Ability to design and optimize multi-platform architectures (Windows, macOS, Linux) for scalability, resilience, and security.
• Proficiency with Microsoft Intune for endpoint management (MDM/MAM) and understanding of hybrid architecture and cloud shared responsibility model. Proficiency in macOS device management using tools such as Jamf Pro, Kandji, or Apple Business Manager, including MDM/MAM strategies for hybrid and multi-platform environments. Experience with automation and scripting on macOS (e.g., Bash, Zsh, AppleScript, Python), enabling workflow optimization and cross-platform orchestration
• Strong troubleshooting skills for macOS infrastructure, including performance optimization, incident response, and root cause analysis.
• PowerShell and Python coding/scripting capabilities for automation and workflow development
• Experience with GitOps, CI/CD pipelines, and Infrastructure as Code (Terraform, Ansible, ARM templates)
• Proficiency in cloud-native and multi-cloud architectures (Kubernetes, Docker, serverless)
• Familiarity with observability and monitoring platforms (Prometheus, Grafana, ELK stack) and AI-driven automation
• Familiarity with Exchange Online, SharePoint, Microsoft Power Platform would be a plus
• Experience implementing zero trust solutions (Zscaler, CrowdStrike) would be a plus
• Relevant certifications such as Microsoft Certified: Azure Solutions Architect Expert, MCSE: Core Infrastructure, or AWS Solutions Architect would be a plus
• Good to have exposure with AI/ML integration, data analytics, and automation in enterprise environments.

Arcesium's Personal Data Privacy Notice for Candidates is linked here. 

Job Summary

The Software Engineer is responsible for designing, developing, testing, deploying, and maintaining software components that support Cision’s global SaaS platform. This role contributes to the full software development lifecycle and collaborates cross-functionally with teams across regions. The position requires solid technical knowledge, problem-solving skills, and the ability to deliver in a fast-paced, Agile environment.

Essential Duties and Responsibilities

Build high-quality, scalable, and maintainable software solutions

Participate in Agile ceremonies, sprint planning, and daily stand-ups

Contribute to system and application architecture discussions, ensuring scalable and maintainable design patterns

Collaborate with product managers, designers, and QA to deliver new features

Develop APIs and services with security, performance, and reliability in mind

Conduct peer code reviews and contribute to shared coding standards

Mentor junior engineers through code reviews, technical guidance, and knowledge sharing

Support deployment and operational monitoring of applications

Troubleshoot, debug, and optimize existing systems

Contribute to documentation and knowledge sharing within the team

As other duties are assigned

Minimum Qualifications

Bachelor’s degree in computer science, Engineering, or equivalent practical experience

3+ years of experience as a software developer/engineer in a SaaS or cloud-native environment

Proficiency in at least one modern programming language (e.g., Java, Python, C#, JavaScript)

Familiarity with cloud platforms (AWS, Azure, or GCP)

Experience with Git, CI/CD tools, and Agile software development

Strong verbal and written communication skills

Ability to work effectively in globally distributed teams

Preferred Qualifications

Experience with microservices architecture and API development

Exposure to containerization tools (e.g., Docker, Kubernetes)

Knowledge of secure coding practices and performance optimization

Familiarity with front-end frameworks (React, Angular) is a plus

Experience working in a private equity-backed or fast-growth SaaS company

Working Conditions

Global, distributed team environment with flexibility for remote work

May require occasional off-hours collaboration across time zones

Fast-paced setting with continuous delivery practices

This is a work-from-office / In-Office role based in our Hyderabad, India location.

We are looking for a Senior Software Engineer to join our team and work on the development of our SaaS product. In this role, you will lead the development of new features, improve system architecture, and ensure the scalability and reliability of our cloud-based software. You will collaborate with cross-functional teams to deliver high-quality software and contribute to the continuous improvement of the product.

Key Responsibilities:

• Architect and Design Software Solutions: Contribute towards design and architecture of new features for our SaaS product. Ensure that solutions are scalable, maintainable, and meet customer needs.
• Develop & Implement Features: Build and maintain robust and high-performing software solutions for our SaaS platform, writing clean, efficient, and testable code.
• Collaborate with Cross-Functional Teams: Work closely with product managers, designers, and other engineers to define and implement product features, ensuring that business requirements and customer needs are met.
• Optimize and Scale: Continuously improve application performance and scalability, focusing on optimizing cloud-based resources and database performance.
• Maintain Code Quality: Write unit and integration tests, conduct code reviews, and ensure adherence to coding standards. Participate in code reviews and provide feedback on engineering best practices.
• Mentorship: Provide technical leadership and mentorship to junior engineers, helping them grow their skills and achieve their career goals.
• Troubleshoot and Debug: Investigate and resolve software issues, working with the support team to fix bugs and improve the overall user experience.
• Security & Compliance: Ensure the SaaS product complies with security best practices and regulatory standards. Implement security features to protect user data and sensitive information.
• Continuous Improvement: Stay up to date with the latest technologies and industry trends, and incorporate modern practices into the development process. Participate in the iterative process of refining and evolving the product.
• Documentation: Produce clear technical documentation to support the development, deployment, and maintenance of software systems.

Required Skills and Qualifications:

• Bachelor's Degree in Computer Science, Software Engineering, or a related field, or equivalent professional experience.
• Proven Experience: At least 8+ years of professional experience in software development, with significant experience working on SaaS products or cloud-based platforms.
• Programming Languages: Strong proficiency in languages commonly used for SaaS development (e.g., Golang, JavaScript, TypeScript, Python, Scala, Java).
• Cloud Platforms: Experience working with cloud platforms such as AWS, or Google Cloud, and an understanding of cloud architecture, microservices, and containerization..
• Database Management: Strong knowledge of relational and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB) and experience with database optimization.
• DevOps and CI/CD: Hands-on experience with CI/CD pipelines, containerization (Docker), and orchestration tools (e.g., Kubernetes).
• Agile Methodologies: Familiarity with Agile development processes and tools (e.g., Jira, GitHub).
• Version Control: Proficiency with version control tools like Git.
• Problem Solving: Excellent analytical and problem-solving skills, with a focus on delivering high-quality solutions.
• Communication: Strong written and verbal communication skills. Ability to communicate complex technical concepts to non-technical stakeholders.

Preferred Skills:

• SaaS Experience: Experience building, maintaining, and scaling SaaS applications, particularly in high-availability and high-traffic environments.
• Microservices Architecture: Familiarity with microservices architecture and cloud-native application patterns.
• Test Automation: Experience with test automation frameworks and practices.
• Security: Understanding of web application security, data encryption, and secure coding practices.
• Leadership: Previous experience mentoring or leading engineering teams.

Plume develops and deploys cloud based control planes with scale to manage tens of millions of customer homes through some of the world’s largest Internet Service Providers. Our cloud applications include WiFi network management and optimization, device access control, network provisioning, IoT security, and end customer user interaction through mobile apps. 

The Opportunity:

Plume is hiring a security engineer to join the security engineering team to help protect and drive the Plume mission. As a highly visible and dynamic organization, we must value and guard against damage to our internal information, our platforms, and our reputation and brand. Finally, it is paramount that we defend against loss of control or confidence in our systems, to guarantee the highest probability of success.

As a Sr. Security Engineer, you will focus on the technologies that ensure our networks and systems are up to industry and Plume security standards. This role will partner with various application development and stakeholder groups across Plume to ensure that the technologies and systems we build in-house or purchase and deploy in-house are designed and maintained in a secure way that minimizes risk.

What you will do:

• Drive delivery of innovative security and privacy preserving solutions tightly integrated into our software development, data engineering and business intelligence lifecycle.
• Build tools and processes which measure and assist engineering teams to create software with security and privacy by design principles 
• Develops security policies, procedures, and guidelines and recommends necessary changes to a given project team to ensure the company’s systems are fully compliant with all applicable regulatory requirements and privacy laws.
• Serving as an advisor to engineering and development teams in security best practices and design.
• Leads security-related projects from inception to successful completion and is capable of effectively coaching technology staff on appropriate security protocols and needs as they implement new technology into the organisation.
• Cloud deployments require security policy enforcement, centralized configuration management, monitoring, etc.
• Serve as the subject matter expert (SME) for security solutions, maintaining documentation on them and advising others on their underlying technologies and operation.
• Work with security and IT teams to identify threats and problem areas and create stronger and safer software and application deployments across Plume, measuring decreased risk and prevalence of issues.
• Prepare security assessment reports, including third-party background, security assessment scope, and results
   

Who you are: 

• Bachelor's degree in Information Security, Computer Science or related field or equivalent work experience
• 5+ years of professional experience in security engineering with a education in security engineering, cyber security, computer science, engineering, math, or other STEM discipline; 
• Experience with software coding in Python, Shell, Go, Javascript, and/or ability to understand code/APIs for SaaS products.
• You know industry best practices for security and privacy by design, such as secure software principles, threat modelling, and pentesting.
• Knowledge of public cloud architectures, such as AWS, cryptography, and cryptographic best practices.
• Strong communication, written, presentation and interpersonal skills
• Proven ability to work unsupervised, exercise leadership, and influence change.
• You operate effectively across teams and disciplines even in highly ambiguous situations with a rack record of getting things done quickly and with quality
• Experience with security framework policies, processes and controls; such as: ISO27001, ISO27701, SOC2, NIST CSF, CIS, is a plus
• Certifications such as CISSP, AWS, CIPP, CIPPT, etc is a plus

Staff SWE, Application

Opportunity Overview:

This is a unique opportunity to join a high-caliber software engineering team that is experiencing rapid growth. You’ll play a key role in building impactful healthcare technology on a modern technology stack, with a focus on our core data and AI platforms. Your work will focus on enhancing the platform's key features, while also balancing scalability, reusability, and performance.

As a Staff Engineer on the Application Engineering team, you’ll serve as a senior technical leader - responsible for designing and delivering high-quality, scalable software systems that power Cohere Health’s core platform. You’ll act as a multiplier, elevating the technical bar for the team, mentoring engineers, and partnering with product, data, and clinical teams to deliver solutions that meet compliance, quality, and performance standards.

This role is ideal for engineers who thrive on solving complex problems in healthcare, have deep expertise in building distributed systems, and want to influence architecture and engineering practices at scale.

What you’ll do:

• Technical Leadership & Architecture
• Define and drive the architecture of large-scale, distributed application systems across the Cohere platform.
• Ensure solutions are secure, performant, maintainable, and compliant with NCQA, CMS, and payer requirements.
• Champion engineering best practices in CI/CD, testing, release management, and observability.
• Hands-On Engineering
• Write clean, maintainable, and well-tested code, primarily in modern frameworks (e.g., Python, TypeScript/React, Java/Kotlin).
• Lead the development of core features and APIs that directly impact providers, payers, and patients.
• Partner with DevOps and Data teams to ensure seamless integration, scalability, and operational readiness.
• Quality & Compliance Focus
• Embed automated testing, monitoring, and release safeguards into the development lifecycle.
• Proactively address compliance and audit-readiness requirements in application design.
• Collaborate with Quality, Security, and Compliance stakeholders to close CAP issues and maintain high delivery standards.
• Mentorship & Influence
• Mentor engineers across the team, guiding them on technical design, code quality, and system thinking.
• Lead design reviews, technical deep-dives, and incident retrospectives to foster continuous improvement.
• Act as a thought leader in scaling engineering practices across multiple teams.
• Cross-Functional Collaboration
• Work closely with Product, Clinical, and Operations teams to ensure solutions meet real-world healthcare needs.
• Partner with Release Management to ensure predictable, high-quality delivery and quick resolution of hotfixes.

Required Qualifications:

• 13+ years of software engineering experience, with at least 4+ years in a staff/principal/lead role
• Expertise in designing and scaling distributed, cloud-native applications
• Strong background in one or more modern languages: Python, Java, TypeScript/React
• Proven track record of driving system architecture, technical strategy, and execution
• Experience working in healthcare technology or other regulated environments, strongly preferred
• Demonstrated success in mentoring and growing engineering talent.
• Hands-on experience in payment integrity, with exposure to claims processing, audit workflows, or healthcare payment validation systems.
• Excellent communication skills with the ability to influence technical and non-technical stakeholders

Ability to commute/relocate:

• Nacharam, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)

Interview Process*:

1. Connect with Talent Acquisition for a Preliminary Phone Screening
2. Meet your Hiring Manager!
3. Live Design Exercise 
4. Technical Discussion
5. Cross-Functional Interview 
6. Final Interview

*Subject to change

About ZignaAI, a Cohere Health Company:

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at ZignaAI, a Cohere Health company!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

Opportunity Overview:

We are seeking a Senior Business Intelligence Engineer to join our Intelligence team. In this role, you will design, build, and optimize scalable data models and analytical assets that power reporting and self-service analytics across the organization. You will play a key role in strengthening our BI ecosystem by partnering closely with data platforms, and product teams to deliver high-quality, governed, and performant datasets and dashboards, while upholding best practices and standards..

This is an ideal opportunity for an experienced BI engineer who thrives in a hands-on technical role, can independently support complex initiatives, and is passionate about building clean, reliable, and scalable data foundations. This position offers the chance to have a substantial influence on the company, with the potential for rapid career advancement in a highly visible environment.

What you’ll do:

• Collaborate with business stakeholders to understand reporting needs and translate them into functional requirements.
• Design, develop, and maintain BI reports, dashboards, and data visualizations using BI tools (e.g., Tableau, Power BI, etc.).   
• Build and optimize Tableau dashboards and KPI frameworks with a focus on performance, usability, governance, and row-level security.
• Ensure data consistency and quality in reports by working closely with the data management team.
• Apply best practices in dbt modeling, testing, version control, and release management to ensure high-quality, maintainable pipelines.
• Perform data analysis and ad-hoc queries to support business decision-making.
• Stay current with industry best practices and emerging BI technologies.

What you’ll need:

Must-haves

• 6+ years of professional experience in business intelligence, analytics engineering, or data engineering, preferably in healthcare or another data-rich, regulated domain.
• Self-starter, able to work independently, able to succeed in a fast-paced, high intensity start-up environment
• Excellent english communication skills, with proven ability to create & deliver the results of analyses to non-technical audiences
• Advanced proficiency in SQL and strong hands-on experience with analytics engineering frameworks such as dbt.
• Strong experience with Tableau (Cloud and Desktop), including dashboard development, row-level security, performance optimization, and basic administration.
• Experience working with workflow orchestration tools such as Airflow.
• Experience working in AWS-based data platforms.
  
  

Nice-to-haves

• Experience with dbt or with similar tools
• Experience with Python.
• Exposure to additional BI platforms such as Power BI, Sisense, or open-source BI tools.
• Experience supporting dashboard embedding and integration into web applications.
• Background in healthcare payer analytics, utilization management, or clinical workflows.
• Previous experience working in a global model

Ability to commute/relocate:

• Hyderabad, Telangana*: Reliably commute or planning to relocate before starting work (Preferred)

Interview Process*:

1. Connect with Talent Acquisition for a Preliminary Phone Screening
2. Technical test 
3. Meet your Hiring Manager
4. Technical Round
5. Case Study
6. Final Interview

*Subject to change

About ZignaAI, a Cohere Health Company:

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at ZignaAI, a Cohere Health company!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

Opportunity Overview:

We’re looking for a senior-level automation engineer who will help raise the bar on release quality, environment reliability, and change safety across Cohere’s platform. You’ll partner closely with Product, Engineering, Platform, and SRE to build scalable automation, guardrails, and validation systems that reduce production risk while increasing delivery velocity.

This is not a “test scripts only” role. You’ll shape automation strategy, embed quality into the SDLC, and help define how changes move safely from dev → staging → UAT → prod in a fast-moving healthcare platform. 

You’ll help define how quality scales as Cohere grows. This role has real influence over release safety, platform reliability, and how engineering teams ship software in a regulated, high-impact domain. You won’t just test features — you’ll shape how Cohere delivers them safely to production.

What you’ll do:

• Own and evolve Cohere’s end-to-end test automation strategy across UI, API, config changes, and critical workflows
• Design and maintain scalable E2E automation frameworks for multi-tenant, payer-specific workflows
• Build automated validation for deployment guardrails, release readiness, and production change safety
• Partner with Platform/DevOps to integrate automation into CI/CD pipelines and deployment workflows
• Create automated coverage for high-risk paths (authorization flows, partner integrations, file pipelines, feature flags, config changes)
• Drive test reliability, flake reduction, and actionable failure signals
• Define and enforce quality gates for prod releases, blue/green and canary deployments, and config changes
• Collaborate with Product and Engineering to ensure business outcomes are testable, measurable, and observable
• Improve test data management and environment stability to enable reliable automation at scale
• Mentor engineers on testability, automation best practices, and quality-first development
• Partner with SRE and Security to ensure production readiness, observability, and compliance expectations are met
• Apply AI-assisted tooling to accelerate test creation and expand coverage for high-risk user flows, integrations, and configuration-driven behavior
• Use AI to analyze automation failures and production incidents to reduce flaky tests and prioritize new test coverage around real failure patterns

Required Qualifications:

• 6+ years in QA Automation, SDET, or test engineering roles supporting production systems
• Strong hands-on experience building automation frameworks for UI and API testing from the ground up, and setting up repeatable datasets
• Deep experience with modern E2E frameworks (Playwright or Cypress) using TypeScript
• Strong API automation experience (REST-based testing frameworks)
• Strong CI/CD experience (GitHub Actions or similar)
• Experience validating cloud-native systems on AWS
• Comfortable working in microservices and event-driven architectures
• Experience testing configuration-driven systems, feature flags, and environment-specific behavior
• Strong debugging skills across frontend, backend, and infrastructure layers
• Proven ability to partner with platform / infra teams on release pipelines and deployment safety

Nice-to-haves

• Performance and reliability testing experience (e.g., k6 or similar)
• Healthcare or regulated domain experience

Ability to commute/relocate:

• Nacharam, Hyderabad, Telangana*: Reliably commute or planning to relocate before starting work (Preferred)

Interview Process*:

1. Connect with Talent Acquisition 
2. Meet with the Hiring Manager
3. Behavioral Interview(s)
4. Case Study
5. Interview with Senior Leadership

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

Opportunity Overview:

The Lead DevOps Engineer will work closely with Cohere engineers to plan, deploy, and support high-availability solutions. The successful candidate will implement and manage tools supporting Cohere’s engineering teams and infrastructure, coach junior engineers on DevOps best practices and tools. Additionally, they will be responsible for ensuring Cohere maintains a disciplined approach to healthcare security. The candidate should have proven experience across a range of DevOps capabilities such as log aggregation, CI/CD, Linux, Docker, and Kubernetes, as well as experience with cloud infrastructure provisioning, management, and automation technologies such as Terraform, CloudFormation, Chef, and Puppet. Finally, the candidate should be passionate about building quality products, have strong technical skills in areas of Linux system administration, networking, and application deployment/maintenance, and be experienced with at least one scripting language and monitoring systems.

What you’ll do:

• Work closely with Cohere engineers to plan, deploy, and support high-availability solutions
• Implement and manage tools supporting Cohere’s engineering teams and infrastructure including monitoring and alerting, CI/CD,  and version control
• Automate the compilation, testing, packaging, and release of Cohere’s software platform
• Coach Cohere engineers on devops best practices and tools
• Continuously discover, evaluate, and implement new technologies or services to maximize development efficiency
• Actively participate in ensuring Cohere maintains a disciplined approach to healthcare security
• Work with management to create and drive the DevOps roadmap
• Partner with management on cloud infrastructure cost optimization
• Run quarterly Disaster Recovery exercise

Required Qualifications:

• Minimum of 5 years of experience in DevOps practices and cloud infrastructure management
• Experience designing and managing highly scalable production infrastructure in a highly regulated environment
• Experience advocating for modern infrastructure management and are compelled to automate early and often
• Experience across a range of DevOps capabilities such as log aggregation, CI/CD, Linux, Docker and Kubernetes
• Experience developing and managing continuous integration / continuous deployment pipelines using tools such as Jenkins and Github Actions
• Hands on cloud platform experience with a strong preference for AWS
• Experience with cloud infrastructure provisioning, management and automation technologies (Terraform, Cloudformation, Chef, Puppet, etc)
• Strong technical skills in areas of Linux system administration, networking, and application deployment/maintenance
• Experience with at least one scripting language (shell, Ruby, Python, Perl, Go, etc)
• Database administration experience with at least one of the database paradigms.
• Experience with monitoring systems

Ability to commute/relocate:

• Hyderabad, Telangana*: Reliably commute or planning to relocate before starting work (Preferred)

Interview Process*:

1. Connect with Talent Acquisition 
2. Meet with the Hiring Manager
3. Behavioral Interview(s)
4. Live Design or Coding Session 
5. Interview with Senior Leadership

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

Opportunity Overview:

This is a unique opportunity to lead world-class software engineering teams that power Cohere Health’s product innovation and delivery at scale. Our engineering teams operate with a high degree of autonomy, solving complex challenges across the business in close partnership with product and design. In this role, you’ll also oversee data engineering and core platform engineering functions, ensuring the technical foundation supports rapid growth and innovation.

As a member of the leadership team, you’ll work closely with business and AI partners across the globe to co-create solutions and drive the seamless execution of critical initiatives. You’ll foster a culture of innovation, champion Cohere’s values and leadership principles, and apply deep computer science expertise, including algorithms, data structures, and scalable system design to deliver products that transform healthcare.

What you’ll do:

• Recruit and build high-caliber full-stack engineering teams
• Promote a culture where teams feel stimulated by their work and passionate about their role
• Leadership and Management:
• Lead and manage engineering teams, including recruitment, mentorship, and performance evaluation
• Nurture a collaborative and innovative culture within the engineering department
• Develop and implement strategic plans for the engineering department in alignment with the company’s goals
• Ownership and accountability of key engineering metrics of the platform, i.e. quality, availability, response time metrics, time to value, time to build, etc.
• Strategic Planning:
• Contribute to the company’s overall strategy and business planning
• Identify opportunities for technological advancements and innovation
• Develop long-term plans for technology development and deployment
• Product Development:
• Work closely with product management to define product requirements and specifications
• Oversee the design, development, and deployment of products and features
• Recommend applicable technical patterns and solutions that are aligned with architectural guiding principles and standards through a regular cadence of delivery and continuous improvement
• Ensure the scalability, security, and performance of products
• Compliance and Security:
• Ensure compliance with industry standards, regulations, and company policies
• Implement and maintain robust security protocols to protect company data and intellectual property

Required Qualifications:

• 15+ years of experience managing software engineering teams in a fast-paced, agile environment
• 12-15 years experience in designing and operationalizing software products at scale
• High proficiency of both written and verbal English communication
• Bachelor's or Master's degree in Computer Science or a related field or equivalent experience
• Proven track record of delivering high-quality software on time and within budget
• Proven success in growing and managing geographically distributed teams using successful recruiting, employee development, and retention
• Prior experience in B2B enterprise SaaS startup
• Experience with US Healthcare standards and regulations, e.g. FHIR/HL7, HIPAA
• Experience with Payment Integrity (PI), Claims data processing and applied ML in healthcare or life sciences
• Experience building and operating a compliant, secure data lake or lakehouse
• Payer focused health-tech experience strongly preferred
• Design and implement the PHI data access controls
• Ability to partner with business to represent Technology during the client calls.

Nice-to-haves

• Experience in [specific industry/tools] | 
• Cloud Native applications (AWS Preferred)
• Multi-tenant/ microservices architecture
• Familiarity with [tools, platforms, or methodologies] 
• Agile methodologies
• DevOps and SRE practices knowledge
• Implemented Security by design (Nice-to-have)
• Enabled automation framework for unit, integration and performance testing
• Demonstrated success in (stretch area)
• Building global partnerships and working with global operating model

Ability to commute/relocate:

• Nacharam, Hyderabad, Telangana*: Reliably commute or planning to relocate before starting work (Preferred)

Interview Process*:

1. Connect with Talent Acquisition 
2. Meet with the Hiring Manager
3. Behavioral Interview(s)
4. Case Study
5. Interview with Senior Leadership

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

About Storable

Storable builds SaaS products that power the self‑storage industry end‑to‑end. Our platform spans facility management, websites, payments, CRM, and AI‑driven experiences. Reliability, quality, and speed are critical to the operators who depend on us.

Role Summary

We are looking for a Senior Engineering Manager, Test to lead our shift‑left quality transformation across Storable’s engineering organization. This role is responsible for building and operating enterprise‑scale testing platforms and enablement programs that move quality earlier in the SDLC, increase automation, and improve reliability for our multi‑tenant SaaS products.

You will lead an engineering team focused on:

• Test platforming – shared frameworks, tooling, and infrastructure for functional, integration, performance, and reliability testing.
• Shift‑left enablement – embedding testing into design, coding, and CI/CD workflows so product teams can ship with confidence.
• Change management – driving adoption of new practices and tools across diverse teams at varying levels of engineering maturity.

This is a hands‑on people and technical leadership role, ideal for someone who has led test/platform or SRE/DevOps teams and thrives in high‑growth, mid‑maturity SaaS environments.

What You’ll Own

Strategy & Leadership

• Define and own the shift‑left testing strategy across engineering, in partnership with product, platform, SRE, and security.
• Build and lead a high‑performing test platform/enablement team (engineering managers, senior ICs, SDETs).
• Translate business and reliability goals into a clear roadmap for quality platforms, tooling, and practices.
• Establish and track quality and reliability KPIs (e.g., defect escape rate, flaky test rate, MTTR, change fail rate, performance SLOs).

Test Platform & Tooling

• Design and evolve enterprise‑scale testing platforms supporting:
• API and service‑level testing
• Contract and integration testing
• UI/E2E automation where it adds leverage
• Performance, load, and resilience testing
• Partner with SRE/DevOps to integrate testing deeply into CI/CD pipelines, including:
• Gating and quality thresholds
• Test orchestration and parallelization
• Environment and test‑data management
• Provide opinionated, self‑service tooling and templates for teams using Python, Java, and Go in a microservices / multi‑tenant SaaS environment.

Reliability, Resilience & Performance

• Work closely with SRE and product engineering to design for reliability and resilience, not just test for it.
• Establish practices and tooling for:
• Performance and capacity testing at service and system levels
• Fault injection / chaos experiments for critical paths
• Regression detection tied to SLOs and error budgets
• Ensure test platforms integrate with observability (logs, metrics, traces) for faster triage and better signal‑to‑noise.

Shift‑Left Enablement & Change Management

• Lead change management for new testing practices, frameworks, and workflows across many teams.
• Build and run enablement programs: standards, playbooks, training, office hours, and guilds/communities of practice.
• Coach engineering managers and tech leads on testability, design for quality, and pragmatic automation strategies.
• Identify and remove systemic blockers to shift‑left (environments, data, tooling, ownership, incentives).

Qualifications

Required

• 10+ years in software engineering / quality engineering, including 4+ years leading engineering teams (people management).
• Proven experience leading test/platform, SDET, SRE, or DevOps teams in a multi‑service SaaS environment.
• Demonstrated success driving shift‑left testing transformations or similar engineering practice changes at scale.
• Strong technical background in at least one of Python, Java, or Go, with working knowledge of the others

Hands‑on experience with:

• Test automation frameworks (API/service, contract, and UI/E2E)
• Performance and load testing tools and methodologies
• CI/CD systems and integrating tests into pipelines
• Deep understanding of distributed systems, microservices, and multi‑tenant architectures and their implications for testing and reliability.
• Experience partnering tightly with SRE/DevOps on deployment, observability, and incident response.
• Track record of leading through change in environments that are still maturing engineering practices (not just “maintaining” at a big‑tech level).
• Excellent communication and stakeholder management skills across engineering, product, and business leaders.

If you’re excited about building the platforms and practices that let product teams ship faster with higher confidence—and you’re comfortable rolling up your sleeves in a mid‑maturity, high‑growth environment—we’d love to talk.

Job Summary: We are seeking a skilled and experienced Linux Systems Engineer to join our team. This role will focus on managing and optimizing our Computer-Aided Design (CAD) systems. The ideal candidate will have a strong background in Linux system administration, experience with CAD tools, and a passion for ensuring the reliability and performance of our engineering infrastructure.

Key Responsibilities:

• System Administration: Design, configure, and maintain Linux-based servers and workstations used for CAD applications. Ensure high availability, usage optimization and performance of these systems.
• CAD Management: Support and manage CAD tools and environments, including installation, configuration, license management and troubleshooting. Work closely with engineering teams to understand their requirements and provide solutions.
• Automation: Develop and maintain scripts and automation tools to streamline system management tasks, such as software deployment, system monitoring, and backup processes.
• Security: Implement and maintain security measures to protect CAD systems and data. Ensure compliance with company policies and industry standards.
• Performance Monitoring: Monitor system performance and resource utilization. Identify and resolve performance bottlenecks to ensure smooth operation of CAD applications.
• Collaboration: Work with cross-functional teams, including IT, engineering, and stakeholders, to ensure seamless integration and operation of CAD systems. Provide technical support and guidance to users.
• Documentation: Create and maintain comprehensive documentation for system configurations, procedures, and troubleshooting guides.

Qualifications:

• Education: Bachelor's degree in Computer Science, Engineering, or a related field.

• Experience: Minimum of 5 years of experience in Linux system administration, with a focus on supporting Grid/scheduling systems and License environments (FlexLM)

• Technical Skills: Proficiency in Linux operating systems (e.g., Red Hat, CentOS, Ubuntu), scripting languages (e.g., Bash, Python), version control (e.g., GIT, Gitlab), and CAD tools (e.g., Questa (Modelsim), Xcelium or VCS).
• Problem-Solving: Strong analytical and problem-solving skills. Ability to diagnose and resolve complex technical issues.
• Communication: Excellent communication and interpersonal skills. Ability to work effectively with diverse teams and stakeholders.
• Certifications: Relevant certifications (e.g., RHCE, CompTIA Linux+) are a plus.

Preferred Qualifications:

• Experience with cloud technologies (e.g., AWS, Azure).
• Knowledge of network protocols and services (e.g., DNS, DHCP, NFS).
• Familiarity with configuration management tools (e.g., Ansible, Puppet).

About the Company 

At Redpin, we simplify life’s most important payments. Buying a property overseas can be stressful—especially when it comes to moving money. Through our Currencies Direct and TorFX brands, we’ve been helping customers do exactly that for over 25 years.

With recent investment, we are building a new generation of digital products and services that make international real estate payments simpler, faster, and more transparent.

As part of Redpin 2.0, we are transforming from a horizontal FX platform into a verticalized, embedded software company, positioning ourselves as the global solution for real estate payments.

About the Role

At Redpin, this role is not just about managing infrastructure — it’s about building intelligent, scalable, and developer-first platforms that power our next-generation digital products.

As a Senior Software Engineer – DevOps, you will play a hands-on role in designing, building, and operating cloud-native infrastructure and DevOps platforms, with a strong emphasis on automation, reliability, security, and cost efficiency.

We are looking for a DevOps Engineer with exposure to AI/ML or Generative AI use cases, who can help us embed intelligence into our engineering ecosystem — from pipelines to observability and platform operations.

What You'll Do

AI / ML / GenAI

• Hands-on experience with platforms such as OpenAI, Bedrock, or Vertex AI
• Strong understanding of prompt engineering and AI API integrations
• Solid foundation in machine learning concepts and LLM architectures

Cloud Infrastructure (AWS)

• Design and implement AI-powered automation solutions for DevOps and platform engineering use cases
• Build and integrate AI agents to enhance developer productivity
• Develop and maintain CI/CD pipelines with AI-assisted workflows
• Design, provision, and operate secure, scalable AWS infrastructure
• Work across compute, networking, storage, and IAM
• Support multi-account AWS environments and apply governance guardrails
• Implement Infrastructure as Code (IaC) using Terraform and/or CloudFormation
• Troubleshoot and resolve cloud infrastructure issues

CI/CD & DevOps Automation

• Build, maintain, and optimize CI/CD pipelines for application and microservices teams (preferably using GitLab or GitHub)
• Automate build, test, security scanning, and deployments
• Implement deployment strategies such as blue-green, canary, and rolling deployments
• Improve pipeline performance, stability, and developer experience

Cloud Security & Governance (Execution Focus)

• Implement AWS security best practices including IAM, VPC security, encryption, and secrets management
• Enforce tagging standards, access controls, and policy guardrails
• Integrate security scanning (SAST, DAST, container scanning) into CI/CD pipelines
• Support audit and compliance requirements

Reliability & Observability

• Implement and manage monitoring, logging, and alerting solutions
• Build dashboards for system health, availability, and performance
• Improve system reliability through automation and proactive monitoring

Cloud Cost Optimization

• Monitor and optimize AWS costs across services.
• Implement right-sizing, autoscaling, and storage lifecycle policies.
• Support Savings Plans and Reserved Instance optimization.
• Promote cost-efficient cloud usage and architecture

DevOps Best Practices

• Apply and promote DevOps principles such as automation, CI/CD, and IaC.
• Reduce operational toil through tooling and automation.
• Support teams in adopting cloud-native and DevOps best practices

Collaboration & Mentorship

• Work closely with application, SRE, and security teams.
• Mentor junior DevOps engineers through code reviews and hands-on guidance.
• Contribute to documentation, runbooks, and operational standards

What You’ll Need

• Strong hands-on experience with AWS (EC2, EKS, ECS, VPC, IAM, RDS, S3, CloudWatch)
• Experience building AI agents or automation bots
• Familiarity with MLOps and FinOps practices
• Strong scripting skills (Python or Bash)
• Proven experience with CI/CD tools (GitLab CI, GitHub etc.)
• Strong experience with Infrastructure as Code (Terraform preferred)
• Hands-on experience with Docker and Kubernetes (EKS)
• Solid understanding of Linux, networking, and cloud security
• Experience with monitoring, logging, and alerting systems
• Strong troubleshooting and automation skills

Bonus Points

•  AWS Config, CloudTrail, GuardDuty
• Observability tools (Corologix, ELK, Datadog)
• GitOps tools (ArgoCD, Flux)
• Scripting skills in Python, Go, or Bash
• Exposure to FinOps practices
• AWS Certified Solutions Architect – Associate or Professional

We welcome people from all backgrounds who seek the opportunity to help build a future where we connect the dots for international property payments. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world of PropTech forward together.

Redpin, Currencies Direct and TorFX are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

We are looking for a Senior Customer Success Engineer I – Kubernetes who is passionate about cloud infrastructure, container orchestration, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts.

As a Senior Customer Success Engineer I at DigitalOcean, you will play a critical role in supporting and empowering customers to successfully run production workloads on Kubernetes. You will work closely with customers to troubleshoot complex issues, optimize cluster performance, and guide them in adopting best practices across Kubernetes and cloud-native architectures.

In this role, you will bring deep technical expertise in Kubernetes and act as an escalation point for complex, business-critical customer scenarios. You will collaborate cross-functionally with Product and Engineering to drive customer outcomes, influence platform improvements, and mentor junior engineers. This role reports to the Manager, Customer Success Engineer.

What You'll Do

• Deliver advanced technical support for Kubernetes and cloud infrastructure, including cluster provisioning, container products, networking, scaling, workload orchestration, and container registry.
• Troubleshoot complex production issues affecting cluster performance, pod scheduling, ingress, storage, and security
• Guide strategic customers through onboarding, migrations, and adoption of Kubernetes, helping them design scalable, resilient, and secure architectures while ensuring smooth production readiness and resolving complex escalations.
• Serve as the escalation point for high-impact and business-critical Kubernetes issues, driving resolution through coordination with Engineering, and Product teams
• Guide customers in designing scalable, resilient, and secure Kubernetes architectures on DigitalOcean
• Mentor IC1/IC2 engineers and drive team growth by contributing to documentation, playbooks, and leverage automation tools to optimize workflows and knowledge sharing
• Partner cross-functionally with leadership, Product, and Engineering to shape support strategy, feature needs, and best practices for Managed Kubernetes.
• Use observability and monitoring tools to diagnose system behavior and performance bottlenecks

Key Metrics

• Customer Satisfaction (CSAT)
• Time to Resolution / SLA adherence
• Escalation quality and resolution effectiveness
• Documentation and knowledge base contributions
• Customer adoption of best practices

What You'll Add to DigitalOcean

Required Experience & skills

• 4–7+ years of experience in technical support, SRE, DevOps, or cloud engineering roles
• Certified Kubernetes Administrator (CKA) with hands-on expertise in managing and troubleshooting production clusters.
• Strong hands-on experience with Kubernetes (cluster management, deployments, troubleshooting) in production environments
• Deep understanding of Kubernetes components (API server, etcd, scheduler, controller manager, kubelet.)
• Solid foundation in Linux systems, cloud infrastructure, and distributed systems
• Strong knowledge of networking concepts including Kubernetes networking, ingress controllers, load balancing, and storage solutions (persistent volumes, CSI drivers)
• Expertise in troubleshooting across application, container, and infrastructure layers
• Customer-first mindset with the ability to manage high-pressure, business-critical situations and delivering great support experiences
• Strong communication skills with the ability to explain complex technical concepts clearly
• Ability to work independently, take ownership, and collaborate across teams in a fast-paced environment

Preferred Qualification:

• Experience with managed Kubernetes platforms (DOKS, EKS, GKE, AKS) and multi-cloud or hybrid environments
• Hands-on experience with Infrastructure-as-Code tools such as Terraform, Helm, or Ansible.
• Experience with CI/CD pipelines and GitOps workflows (ArgoCD, Flux)
• Exposure to observability and monitoring tools (Prometheus, Grafana, Loki, OpenTelemetry)
• Knowledge of Kubernetes security best practices (RBAC, network policies, secrets management)
• Contributions to open-source projects, blogs, or documentation in Kubernetes/cloud-native ecosystems
• At least one of the Advanced Kubernetes certifications (CKAD, CKS)

Bonus: Experience with one or more programming/scripting languages (Go, Python, Bash)

JR: [2026-7644]

#LI-Hybrid

We are seeking a skilled Software Engineer with expertise in GPU Infrastructure, Ubuntu operating systems, and automation to design, build, maintain, and optimize machine images across a variety of cloud platforms. In this role, you will play a key part in delivering standardized, secure, and high-performant images, including those deployed on GPU Bare Metal and GPU droplet (VM) images 

You will focus on automating the image creation lifecycle, ensuring image integrity, and optimizing for performance and security. The ideal candidate brings deep experience in GPU infrastructure, automation, and test systems, along with a strong passion for building secure, scalable, and efficient machine images that power modern cloud-native applications and services.

What You’ll Do:

• Work with key stakeholders in packaging and continuously testing our GPU images across multiple platform services.  This includes coordination with hardware engineering teams on packaging firmware versions and maintaining an active compatibility matrix of GPU drivers across Nvidia and AMD GPU platforms (H100/H200/MI300x/MI325x).
• Automation and Scripting: Develop and maintain tooling and scripts (e.g., using HashiCorp Packer, Ansible, Terraform, Python, Shell scripting) to automate the creation, testing, and deployment of machine images.
• Security and Compliance: Ensure machine images adhere to security best practices, including hardening, patch management, and compliance with organizational and industry standards (e.g., CIS benchmarks, GDPR, HIPAA).
• Optimization: Optimize machine images for performance, size, and boot time to enhance scalability and reduce operational costs.
• CI/CD Integration: Integrate machine image creation into CI/CD pipelines using tools like Jenkins, GitHub Actions, or GitLab CI for automated builds and deployments.
• Versioning and Documentation: Maintain version control for machine images and document configurations, processes, and best practices.
• Monitoring and Troubleshooting: Implement monitoring for image performance and troubleshoot issues related to image deployment and runtime in cloud environments.
• Stay Updated: Keep abreast of advancements in cloud technologies, containerization, and image management tools to propose and implement improvements.

What You'll Add to DigitalOcean:

• Strong experience with building Linux operating system images.
• Solid understanding of GPU related infrastructure including NCCL, RCCL testing frameworks particularly in a fabric connected environment.
  Hands-on experience building and managing machine images using tools like Packer, cloud-init, Ansible, Python, and shell scripting.
• Familiarity with CI/CD tools (e.g., GitHub Actions, Jenkins, GitLab CI) for automating image pipelines.
• Strong understanding of security practices in image building (e.g., CVE scanning, secrets management, system hardening).
• Experience in regulated environments (HIPAA, FedRAMP, SOC2, etc.)
• Knowledge of Immutable Infrastructure and Golden Image pipelines.
• Experience with configuration management tools like Chef or Puppet.

This is a hybrid role based in either Hyderabad or Bangalore(India), depending on the candidate's preference.

#LI-Hybrid 

Position Overview:

We are seeking an inspired and motivated technical contributor to join the DigitalOcean Security Team as an Infrastructure Security Engineer. You will report to the Security Engineering Manager for the APAC region and will be a key member of DigitalOcean’s security team. In this role, you will play an essential part in enhancing DigitalOcean's security posture. This includes collaborating with various Engineering and Security teams to:

• Design and implement infrastructure security solutions at scale
• Identify and mitigate security issues, vulnerabilities, and misconfigurations for both internal users and customers

Your efforts will provide security instrumentation and establish secure architectures within DigitalOcean’s environments, both corporate and customer-facing.

What You’ll Do:

• Establishing an understanding of DigitalOcean’s production and corporate environments, from applications to infrastructure, keeping up-to-date with material changes and future directions
• Partnering closely with the other technical teams within the Security Organization and across our engineering and other functions to harden accounts, platforms, and service structures to combat intrusions, hijackings, and potential compromises
• Developing early warning systems to detect, respond, and mitigate risks to the business as well as the customer environment
• Develop, maintain, and monitor the adoption of sound Cloud security practices
• Ownership of vulnerability management and patching policies of Virtual machines, Containers and Kubernetes infrastructure
• Identify and help mitigate security issues and misconfigurations related to Cloud services, Virtual machines, Containers and Kubernetes infrastructure
• Ownership and management of preventative security measures and services such as WAF, SIEM and similar security solutions.
• Consistently improving security as the company scales, driving continuous improvement through data collection and correlation, being mindful that security should be an efficiency enabler for the business, not a detractor
  
  

What You’ll Add to DigitalOcean:

• 5+ years of experience in cloud and infrastructure security, with hands-on expertise in building automated detection and remediation workflows, enforcing security policies, hardening container and Kubernetes environments, and managing security monitoring across Linux-based, multi-cloud, and multi-tenant architectures.
• Vulnerability Management experience, focused on prioritizing known vulnerabilities for remediation at scale and classifying previously unknown vulnerabilities
• Strong understanding of Linux systems and common O/S hardening practices
• Hands-on experience with cloud service providers. Amazon Web Services (AWS) is a core requirement, while familiarity with Google Cloud Platform (GCP) is a strong advantage. Focus areas include security issues and misconfigurations across cloud services, virtual machines, containers, and Kubernetes infrastructure.
• Strong understanding of systems in a multi-tenant, cloud environment
• Clear written and verbal communication skills to include: technical writing, presenting, coaching, mentoring
• Bonus: Experience in one or more of the following areas:
• Infrastructure as code 
• Configuration as Code software and methods (eg, Chef, Salt, Ansible)
• Software Development background

*This job is located in Bengaluru, India

#LI-Hybrid

Position Overview:

We are seeking an inspired and motivated technical contributor to join the DigitalOcean Security Team as an Infrastructure Security Engineer. You will report to the Security Engineering Manager for the APAC region and will be a key member of DigitalOcean’s security team. In this role, you will play an essential part in enhancing DigitalOcean's security posture. This includes collaborating with various Engineering and Security teams to:

• Design and implement infrastructure security solutions at scale
• Identify and mitigate security issues, vulnerabilities, and misconfigurations for both internal users and customers

Your efforts will provide security instrumentation and establish secure architectures within DigitalOcean’s environments, both corporate and customer-facing.

What You’ll Do:

• Establishing an understanding of DigitalOcean’s production and corporate environments, from applications to infrastructure, keeping up-to-date with material changes and future directions
• Partnering closely with the other technical teams within the Security Organization and across our engineering and other functions to harden accounts, platforms, and service structures to combat intrusions, hijackings, and potential compromises
• Developing early warning systems to detect, respond, and mitigate risks to the business as well as the customer environment
• Develop, maintain, and monitor the adoption of sound Cloud security practices
• Ownership of vulnerability management and patching policies of Virtual machines, Containers and Kubernetes infrastructure
• Identify and help mitigate security issues and misconfigurations related to Cloud services, Virtual machines, Containers and Kubernetes infrastructure
• Ownership and management of preventative security measures and services such as WAF, SIEM and similar security solutions.
• Consistently improving security as the company scales, driving continuous improvement through data collection and correlation, being mindful that security should be an efficiency enabler for the business, not a detractor
  
  

What You’ll Add to DigitalOcean:

• 5+ years of experience in cloud and infrastructure security, with hands-on expertise in building automated detection and remediation workflows, enforcing security policies, hardening container and Kubernetes environments, and managing security monitoring across Linux-based, multi-cloud, and multi-tenant architectures.
• Vulnerability Management experience, focused on prioritizing known vulnerabilities for remediation at scale and classifying previously unknown vulnerabilities
• Strong understanding of Linux systems and common O/S hardening practices
• Hands-on experience with cloud service providers. Amazon Web Services (AWS) is a core requirement, while familiarity with Google Cloud Platform (GCP) is a strong advantage. Focus areas include security issues and misconfigurations across cloud services, virtual machines, containers, and Kubernetes infrastructure.
• Strong understanding of systems in a multi-tenant, cloud environment
• Clear written and verbal communication skills to include: technical writing, presenting, coaching, mentoring
• Bonus: Experience in one or more of the following areas:
• Infrastructure as code 
• Configuration as Code software and methods (eg, Chef, Salt, Ansible)
• Software Development background

*This job is located in Hyderabad, India

#LI-Hybrid

Job Overview 

We are looking for a bright and exceptional Engineering Lead to join our Technology team. In this role, you will work closely with Product Managers, Subject Matter Experts, Data Scientists and Software Engineers to design, build, and optimize scalable data pipelines for our Data Platform. The ideal candidate has strong hands-on experience in distributed data processing, expertise in architecting Data Pipelines and operational skills to drive efficiency and speed.

Key Responsibilities:

• Work closely with the product and other teams to understand business requirements and translate them into robust engineering solutions.
• Architect, build and maintain data solutions and pipelines to meet business requirements.
• Engage and lead a team of talented technologists and establishing engineering best practices.
• Act as a point of contact for managing and driving production defects & stability improvements to resolution
• Oversee end-to-end data workflows from ingestion, transformation, and storage to data lake in both batch and streaming environments.
• Drive improvements in performance, reliability, and scalability of data pipelines 

Required Skills & Qualifications:

• A bachelor’s degree in computer science, Math, or other technical fields with 6-8 years of experience, Fintech domain is a plus.
• Demonstrated contribution to end-to-end delivery of enterprise-grade software
• Experience on Data Engineering, Data Lakes, Data Warehousing, Data Pipelines, Data Analytics tools.
• Experience using open-source Big Data technologies such as Spark, Hadoop, Elasticsearch, Kafka.
• Hands-on experience in enterprise application development
• Strong SQL skills and experience working with relational and NoSQL databases.
• Experience in cloud technologies is a plus
• Demonstrates advanced proficiency in Python for building scalable data pipelines, automating workflows
• Experience building scalable ETL/ELT data pipelines and data lakes/warehouses.
• Familiarity with workflow orchestration tools (Airflow, ADF, Glue Workflow, etc.).
• Solid understanding of CI/CD, version control, and DevOps practices.
• Experience working in agile, collaborative environments.
• Attention to detail and quality, and the ability to work well in and across teams
• Ability to advocate & influence multiple stakeholders
• Excellent problem-solving, communication, and leadership skills.
• Experience in leading a team of highly skilled engineers

Arcesium's Personal Data Privacy Notice for Candidates is linked here. 

We are looking for a Lead Engineer - Solutions Engineering to join our Corporate Technology team. You will own and drive the internal ticketing platform - Arcesium’s internal ticketing and workflow engine powering request management, incident handling, and automation across the organization.

This is primarily a hands-on engineering role with a technical leadership component. You will spend most of your time writing code, designing systems, and solving engineering problems, while also mentoring a small team and driving platform direction. The ideal candidate is a strong Java backend engineer comfortable working across the full stack, with a platform-ownership mindset - from code to production.

What You’ll Do

1. Platform Ownership: Own the Ticketing platform end-to-end — architecture, development, deployment, and production operations.
2. Backend & Full-Stack Development: Build and maintain production-grade Java services, work with SQL Server for query optimization and schema migrations, and contribute to frontend changes when needed.
3. DevOps & Cloud: Own CI/CD pipelines (Git, Maven/Gradle, GitLab CI) and manage containerized deployments on AWS (ECS, RDS, S3, CloudWatch).
4. Observability & Incident Response: Build monitoring dashboards and alerting. Lead incident response, root cause analysis, and post-mortems.
5. Security: Ensure platform security — authentication, authorization, secrets management, cross-client isolation, and annual security upgrades.
6. Team Leadership: Mentor and guide engineers through code reviews, design discussions, and technical direction. Coordinate with cross-functional stakeholders on delivery and roadmap.
7. Documentation: Maintain technical documentation, runbooks, and architecture decision records.

What You’ll Need

1. Backend Engineering — Java: Strong expertise in Java including concurrency, collections, streams, and JVM internals. Comfortable working with vendor or legacy codebases.
2. SQL Server: Hands-on experience with query optimization, schema migrations (Liquibase), connection pool management, and performance monitoring.
3. Full-Stack Capability: Proficiency in JavaScript and modern UI frameworks. Able to build, review, and debug frontend code when needed.
4. DevOps & Cloud (AWS): Experience with CI/CD pipelines, containerized deployments (Docker, ECS), and AWS services.
5. APIs & Distributed Systems: Solid understanding of RESTful API design and microservices patterns.
6. Security: Understanding of web application security — authentication, authorization, access control, and secrets management.
7. Problem Solving: Strong debugging skills with a structured approach. Ability to lead incident response under pressure.
8. Leadership: Ability to mentor engineers, drive technical decisions, and take ownership of platform initiatives. Strong communication skills for cross-functional collaboration.

Arcesium's Personal Data Privacy Notice for Candidates is linked here.

What We Need

NetBrain is looking for an experienced QA Engineer to work on a variety of automation-related projects for our unparalleled network automation platform, powered by agentic-AI. We need a detail-oriented and logical programmer who loves to be part of a team and is comfortable collaborating across multiple areas of the organization. NetBrain has a global presence with offices worldwide. There are opportunities for employees with top performance to transfer to other offices in the future. 

What You'll Do

• Provide guidance and support to junior QA engineers and share best practices.
• Develop detailed test plans and test strategies from requirements and specifications.
• Design comprehensive test cases and scenarios covering functional and non-functional requirements.
• Execute manual and automated tests across functional, regression, performance, usability, and security areas.
• Identify, document, track, and help resolve software defects with development teams.
• Collect and analyze quality metrics and prepare test reports for stakeholders.
• Participate in design and code reviews from a QA perspective.
• Evaluate and recommend QA tools and technologies.
• Maintain QA environments, tools, and test data.
• Assess release risks and recommend mitigation strategies.
• Ensure software meets internal standards, regulatory expectations, and best practices.
• Develop and maintain automated scripts and integrate them into CI/CD pipelines.
• Act as a liaison between customers and the development team on quality concerns.
• Perform any other responsibilities assigned.

What You Are

• Bachelor’s degree with typically 5+ years of related experience, or Master’s degree with 3+ years, or equivalent work experience.
• Cloud experience, preferably AWS.
• Large-scale software testing experience, including databases such as MongoDB, Oracle, MySQL, and PostgreSQL.
• Experience with API testing tools such as Postman.
• Performance testing experience.
• Proficiency in scripting/programming languages such as Python, C++, or Java.
• Experience with automation tools such as Jenkins and Selenium.
• Knowledge of network monitoring tools.
• Strong troubleshooting, analytical, and problem-solving skills.
• Strong verbal and written communication skills.
• Experience working with cross-functional teams.

Nice to have Skills

• Networking or cloud certifications such as CCNA, CCNP, JNCIA, or JNCIP.
• Hands-on ITSM data analysis for automation opportunities.
• Experience with customer-facing content such as knowledge base articles or training videos.
• Ability to deliver in-person or virtual product training.
• Mentoring or coaching experience with junior QA team members.

ABOUT THE TEAM:

The Information Technology (IT) team is the backbone of our organization, ensuring the seamless and secure operation of our technology. Our mission is to empower employees by providing reliable and innovative IT solutions that enable them to achieve their goals efficiently. We are dedicated to maintaining a robust and secure infrastructure, proactively addressing technical challenges, and offering exceptional support to foster a digitally driven and collaborative work environment.

The IT team plays a crucial role in managing our technology infrastructure, from resolving hardware and software issues to overseeing application updates and integrations, and monitoring SaaS applications, web traffic, and access to ensure a secure environment. We are committed to minimizing disruptions and ensuring uninterrupted access to essential resources through proactive support and timely resolutions

ABOUT THE ROLE:

As a IT Workplace Technology Engineer, you will own and evolve our global endpoint and workplace technology ecosystem.This role focuses on delivering a secure, scalable and seamless employee experience by leading the design,deployment and optimization of device management solutions,collaboration platforms and security-integrated tooling.You’ll work at the intersection of IT,Security and Employee experience - ensuring that our digital workplace is secure,efficient, and aligned with Zero Trust principles.

As Workplace Technology Engineer you will:

• Lead administration and lifecycle management of MDM platforms including Microsoft Intune and Jamf Pro, supporting macOS, Windows, and mobile environments.
• Manage and enhance enterprise collaboration and productivity tools including Google Workspace,Slack & Atlassian suite.
• Implement and maintain endpoint security controls such as Device Trust, Network Trust, DLP, CASB, and Secure Web Gateways (SWGs) in close partnership with the InfoSec team.
• Own and evolve the corporate wireless network stack, including design, configuration, and optimization of office Wi-Fi environments
• Architect and implement automation and configuration management using scripting and Infrastructure as Code (IaC) tools.
• Integrate and manage identity and access workflows with platforms such as Okta, enabling secure authentication and context-aware access controls.
• Define standards and drive consistency in device provisioning, compliance, patching, and user onboarding/offboarding.
• Act as technical lead for workplace IT projects, mentoring team members and serving as the final escalation point for complex endpoint issues.

What Makes You a Great Fit ?

• Bring 5+ years of experience in workplace IT, MDM and Application administration, and SaaS tooling, with 2+ years in a technical leadership or lead engineer role.
• Have deep, hands-on expertise in Google Workspace, Intune, Jamf, and device management for both macOS and Windows.
• Understand and have experience implementing Zero Trust principles, including Device Trust, Network Trust, and conditional access.
• Are comfortable writing and maintaining PowerShell, Bash, or Python scripts, and using IaC frameworks to scale device and policy management.
• Have experience managing on corporate Wi-Fi/networking initiatives in modern office environments
• Work well cross-functionally, especially with Security, HR, and IT Operations, and have a strong service mindset.
• Thrive in fast-moving environments and enjoy creating reliable, scalable systems that improve user experience and IT efficiency.

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

Responsibilities

We are looking for an experienced Forward Deployed Engineer to join our Forward Deployed Engineering tea.. In this role you will be responsible for designing, developing, and deploying advanced AI Agentic Solutions that exhibit autonomous, proactive, and adaptive behaviors. This role requires a deep understanding of AI/ML technologies, integration, automation experience and solution architecture, combined with strong problem-solving skills and the ability to collaborate across multidisciplinary teams.

• Implement agent-based AI solutions using the Workato Agentic AI platform.

• Implement intelligent, autonomous, and efficient agentic AI workflows that utilize multi-agent collaboration, orchestration, and the automation capabilities provided by the Workato platform

• Implement and deploy Retrieval-Augmented Generation (RAG) systems using Workato’s Agentic AI capabilities, leveraging its connectors, workflows, and recipes to enable context-aware, grounded, and real-time responses from large language models (LLMs)

• Develop advanced prompting, memory management, and behavior-planning techniques to enable LLMs and agents to reliably author and execute complex workflows

• Act as a technical solutions expert with strong aptitude in troubleshooting and analyzing AI-driven architectures, including scalable RAG pipelines and agent frameworks built using the Workato Agentic AI platform.

• Develop and maintain robust, scalable AI-powered IT workflows with agent-based decision-making, dynamic retrieval mechanisms, and seamless integration using the Workato Agentic AI platform.

• Continuously monitor and improve AI system performance, ensuring efficiency and reliability

• Work closely with customers to understand use cases and deliver tailored, scalable agentic AI and RAG-based solutions using the Workato Agentic AI platform, while prioritizing exceptional customer service to ensure alignment with both technical and business needs, as well as satisfaction and successful implementation.

• Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks, ensuring smooth and seamless deployment.

• Contribute to internal process improvements and promote knowledge sharing by adding to Workato’s knowledge base.

• Play an instrumental role in all phases of product development, from ideation to implementation, contributing valuable insights and expertise.

• Assist the product manager in creating technical and design specifications, ensuring alignment with product goals and user needs.

• Leverage strong communication skills to effectively translate complex technical concepts into accessible insights for non-technical audiences.

Requirements

Qualifications / Experience / Technical Skills

• BTech/BE or higher technical education in Computer Science, Artificial Intelligence, Machine Learning, or a related field.

• A total of 4+ years of relevant experience in design, development, and implementation, with at least 1 years of experience in Workato, is a must.

• Proven experience in AI engineering, with a focus on agent-based systems.

• Demonstrated ability to design and implement scalable AI-driven workflows that enhance IT operations.

• Knowledge of implementing integration projects is essential. Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and databases.

• Experience working with integration platforms such as Workato, TIBCO, Dell Boomi, MuleSoft, or other integration/automation tools is a plus. Experience with cloud technologies—iPaaS, SaaS applications, and cloud infrastructure—is also a plus.

• Strong working knowledge of APIs—RESTful, SOAP/XML. Solid understanding of data structures—JSON. Sound knowledge of any RDBMS/NoSQL.

• Hands-on experience with any of the following: Java, Python, or Ruby

• Technical background or a solid understanding of technology and industry trends, especially in the app integration space.

• Experience working with cloud business apps like Workday, NetSuite, Salesforce, ServiceNow, Marketo is a plus.

• Good knowledge of Microservices or API-based integration architecture, event-driven architecture, and process automation via BPM or RPA is a plus.

Soft Skills / Personal Characteristics

• Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact

• Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set

• Ability to effectively prioritize tasks and manage time, even under high-pressure situations

• Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience

• Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly

• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge

Job Req ID: 2612

ABOUT THE ROLE

Be at the forefront of the AI revolution, working on cutting-edge projects that shape the future of financial services. You’ll join a passionate team focused on building high-quality, scalable products with real-world impact.

We’re looking for a Staff-level Backend Engineer (AI) to bridge robust backend systems with Generative AI. You’ll design the frameworks, standards, and platforms that allow AI capabilities to scale securely, reliably, and efficiently across the enterprise, going beyond feature delivery to influence long-term technical direction.

As a Staff Engineer you’ll:

• Build core services for Tide’s agentic platform, including APIs, workflow orchestration, and tool integration 
• Integrate bought components where they accelerate delivery, and build where control, trust, and reuse matter most
• Work with product, data, platform, and security teams to productionise shared AI capabilities
• Design services that are reliable, secure, observable, and easy for other teams to adopt
• Help shape reusable engineering patterns for AI-enabled workflows

WHAT WE ARE LOOKING FOR:

• Strong backend or platform engineering experience in production environments.
• Good judgement across APIs, distributed systems, cloud infrastructure, and service design.
• Experience integrating internal and third-party platforms.
• Comfort working in ambiguity and turning emerging needs into robust platform components.
• Strong focus on quality, reliability, and developer usability.
• Experience with AI infrastructure or orchestration is helpful, but not essential.
• Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is valuable, but not essential.
• Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories

Our Tech Stack:

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!)
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable
• Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users)
• Docker, Terraform, EKS used by the Cloud team to run the platform
• DataDog and Rollbar to keep it running
• GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first 2 weeks
• Angular 2+ with ngrx on Web, Flutter for the Mobile App
• Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management

WHAT YOU’LL GET IN RETURN

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

ABOUT THE ROLE:

Tide is hiring a Senior Staff Software Engineer to lead the architecture of our agentic platform. You will shape the shared capabilities that allow AI systems to operate safely, reliably, and at scale across Tide. That includes context, orchestration, tool execution, trust controls, observability, and evaluation. You will participate in key build versus buy decisions, integrate external components where they accelerate us, and ensure we own the parts that matter most for Tide’s trust, data advantage, and long-term platform leverage.

As a Senior Staff Engineer you’ll: 

• Define the architecture for Tide’s agentic platform
• Drive the design of shared services such as context APIs, tool layers, policy controls, and auditability 
• Partner with product, data, security, and engineering teams to turn use cases into reusable platform capabilities
• Set standards for reliability, safety, scalability, and developer experience
• Provide technical leadership across teams and unblock critical decisions
• Implement cost-management and routing logic to optimize LLM spend across different providers
• Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories 

WHAT WE ARE LOOKING FOR:

• Deep experience building platform or infrastructure systems at scale
• Strong judgement across APIs, distributed systems, data, and cloud-native architecture
• Track record of leading complex cross-team technical problems
• Experience integrating third-party platforms without losing control of core architecture
• Strong understanding of reliability, security, and observability
• Experience with AI platform components is valuable, but not essential
• Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is highly desirable 

Our Tech Stack:

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!)
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable
• Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users)
• Docker, Terraform, EKS used by the Cloud team to run the platform
• DataDog and Rollbar to keep it running
• GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first 2 weeks
• Angular 2+ with ngrx on Web, Flutter for the Mobile App
• Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management

WHAT YOU’LL GET IN RETURN: 

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

Staff Software Engineer
Storable is looking for a Staff Software Engineer who is passionate about building high quality software and to play a crucial role in contributing towards architecture for our industry leading Facility Management Software.

How is this different from other software engineering jobs?
As the leading provider of technology solutions in the self-storage industry, we are creating innovative experiences in an industry that has not existed before. You should be passionate about building the right solutions and be comfortable working in an open-ended dynamic environment where roles are flexible, and communication is essential. This is a great opportunity for you to join a team that encourages innovation, creativity, teamwork, professional growth, and advancement.

What you’ll be doing
● You will lead cross product discussions and drive alignment on technology strategy.
● You will partner with Enterprise /Solution Architects and stakeholders to ensure all technology solutions align with product, security, and architecture long term vision and roadmap.
● You will drive org-wide conversations around technical issues and engineering practices, suggesting improvements and ideas as needed.
● You will evaluate and recommend solutions and guide team decision making.
● You will present new technology choices to technical and non-technical observers, able to guide others to make well-defined technology choices
● You embrace ambiguity and work towards bringing clarity to the roadmap in collaboration with the PM, EM, and other cross functional leads.
● You will define standard software engineering/architecture practices at an Organizational level
● You must be a strong team leader. You enjoy mentoring and collaboration across engineering and product teams.

What you need to bring to the table
● Strong hands-on coding experience with 10+ years on Ruby on rails, .Net or related technologies
● Exposure to architectural patterns of highly scalable applications.
● Experience working in a modern frontend stack (JS, TypeScript, React, Redux).
● Experience using public cloud (AWS), docker containers, Kubernetes, CI/CD.
● Exposure to micro service & events based async architecture.
● Experience working with globally distributed large-scale systems.

● Experience with server-side technologies including caching, asynchronous processing, and multi-threading.
● Deep understanding of RESTful web services design and implementation.
● Experience with cloud configuration and deployment technologies.
● Deep understanding of enterprise service design including monitoring, analytics, and entity CRUD use cases.
● Track record for effectively aligning large organizations on long-term technical visions and technical depth for leading teams of senior engineers to successfully execute a multi-quarter technical vision.
● Ability to work under minimal supervision and/or direction
● Experience in Agile and passionate about DevOps.

Truveta provides unprecedented real-world data and real-time intelligence, powered by a dataset built with and owned by US health systems united in a mission of Saving Lives with Data. Together, we power breakthrough medical discoveries, accelerate regulatory-grade evidence, and improve patient care. Today, Truveta enables research on more than 130 million de-identified patients across the US.  

Achieving Truveta’s ambitious mission requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values.

Role Overview 

We are looking for an Engineer to support and enhance our Azure DevOps and GitHub platforms, enabling efficient and secure software development workflows. 

This role is ideal for someone with a solid development background and hands-on experience with CI/CD systems, repository management, and automation. You will work closely with engineering teams to improve developer productivity while maintaining platform reliability and governance. 

You will also support adoption of GitHub Copilot and modern developer tooling. 

Key Responsibilities 

• Administer and support GitHub repositories, organizations, and access controls.  

• Build and maintain CI/CD pipelines using Azure DevOps and GitHub Actions.  

• Support implementation of branching strategies and release workflows.  

• Help enforce repository policies, permissions, and governance standards.  

• Integrate basic security controls into pipelines (secrets handling, scanning).  

• Assist in rollout and usage of GitHub Copilot, including developer guidance.  

• Automate routine tasks to improve developer efficiency and reduce manual work.  

• Troubleshoot build, deployment, and pipeline issues.  

• Monitor pipeline performance and suggest improvements.  

• Work with engineering teams to improve build and deployment processes.  

• Maintain documentation and best practices for platform usage.  

Required Qualifications 

• 6–8+ years of experience in software engineering, DevOps, or platform support.  

• Solid development experience (ability to write and understand code).  

• Hands-on experience with:  

• Azure DevOps (Pipelines, Repos, Boards – basic to intermediate)  

• GitHub (repositories, Actions, workflows)  

• Good understanding of Git and branching strategies.  

• Experience working with CI/CD pipelines.  

• Basic scripting skills (Python, PowerShell, Bash, or similar).  

• Familiarity with GitHub Copilot or similar tools.  

Preferred Qualifications 

• Exposure to Azure cloud services.  

• Familiarity with infrastructure as code (Terraform, Bicep, ARM).  

• Basic understanding of containerization (Docker, Kubernetes).  

• Awareness of security practices in CI/CD pipelines.  

• Experience in enterprise or large team environments.  

What We’re Looking For 

• Strong problem-solving mindset with willingness to learn and grow.  

• Ability to work closely with developers and understand their needs.  

• Focus on automation and improving developer experience.  

• Good collaboration and communication skills.  

• Ownership of tasks with attention to reliability and quality.  

Truveta provides unprecedented real-world data and real-time intelligence, powered by a dataset built with and owned by US health systems united in a mission of Saving Lives with Data. Together, we power breakthrough medical discoveries, accelerate regulatory-grade evidence, and improve patient care. Today, Truveta enables research on more than 130 million de-identified patients across the US.  

Achieving Truveta’s ambitious mission requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values.

Responsibilities  

Incident Response 

• Handle investigation and response to security incidents across endpoints, identities, email, cloud workloads, and SaaS applications 

• Act as a senior escalation point for SOC analysts during complex or ambiguous security events 

• Participate in on-call rotations and provide senior-level escalation support when needed 

• Lead or contribute to post-incident reviews (RCA, postmortems) and track remediation actions to completion 

• Ensure incidents are accurately documented for audit, compliance, and operational learning 

• Maintain and improve incident response runbooks, playbooks, and escalation procedures 

• Support incident readiness activities, including tabletop exercises and response drills 

Detection Engineering & Automation 

• Develop, tune, and maintain Microsoft Sentinel analytics rules to improve detection quality and reduce false positives 

• Design and optimize KQL queries for investigations, threat hunting, and detection engineering 

• Integrate and maintain log sources and data connectors in Microsoft Sentinel, ensuring data quality and proper normalization 

• Build and maintain SOAR automation and playbooks (Logic Apps) for alert enrichment, triage, and response 

Proactive Security & Posture 

• Perform proactive threat hunting across Microsoft Sentinel and Defender data to identify emerging or stealthy threats 

• Monitor and continuously improve detection coverage and security posture (e.g., Secure Score, exposure signals) 

SOC Maturity & Collaboration 

• Track and report on SOC and incident metrics such as MTTD, MTTA, MTTR, alert volume, and detection effectiveness 

• Partner with engineering and infrastructure teams to drive long-term remediation and risk reduction 

• Contribute to the continuous improvement of SOC tooling, automation, and operational maturity 

• Help define and improve SOC processes, workflows, and standards 

Continuous Learning 

• Stay current on threat intelligence, attacker techniques (MITRE ATT&CK), and the Microsoft security roadmap 

Key Qualifications 

• The knowledge, skills, and abilities typically acquired through the completion of a Bachelor’s degree in Cyber Security, Computer Science, Information Security, Information Systems, or a related field, or equivalent practical experience. 

• 5+ years of experience in Security Operations (SOC), Incident Response, or Detection & Response role, with demonstrated ownership of complex security incidents. 

• Hands-on experience with Microsoft Sentinel (SIEM) and Microsoft Defender XDR (Defender for Endpoint, Identity, Office 365, Cloud Apps). 

• Proficiency in KQL (Kusto Query Language) for investigations, threat hunting, and detection engineering. 

• Experience designing, tuning, and maintaining SIEM detections and SOAR automation, including alert triage and response workflows. 

• Solid understanding of Azure cloud architecture, core services, and native security controls. 

• Familiarity with Azure Entra ID, identity security concepts, RBAC, and IAM-related threats. 

• Experience with handing high-severity security incidents, including cross-team coordination and stakeholder communication. 

• Familiarity with MITRE ATT&CK, threat actor techniques, and modern attack methodologies across cloud, identity, and endpoint environments. 

• Experience supporting on-call rotations and working in a 24/7 or follow-the-sun SOC environment. 

• Strong written and verbal communication skills, with the ability to explain technical issues to both technical and non-technical audiences. 

• Ability to mentor junior analysts and contribute to the continuous improvement of SOC processes and tooling. 

• Relevant certifications such as Microsoft Security Operations Analyst Associate, Azure Security Engineer Associate, SC-200, SC-100, CySA+, GCIH, GCIA, CISSP, or similar are strongly preferred. 

Why Truveta? 

Be a part of building something special. Now is the perfect time to join Truveta. We have strong, established leadership with decades of success. We are well-funded. We are building a culture that prioritizes people and their passions across personal, professional, and everything in between. Join us as we build an amazing company together. 

Truveta is committed to creating a diverse, inclusive, and empowering workplace. We believe that having employees, interns, and contactors with diverse backgrounds enables Truveta to better meet our mission and serve patients and health communities around the world. We recognize that opportunities in technology historically excluded and continue to disproportionately exclude Black and Indigenous people, people of color, people from working class backgrounds, people with disabilities, and LGBTQIA+ people. We strongly encourage individuals with these identities to apply even if you don’t meet all of the requirements.