About You and The Role  

Do you thrive in high-pressure environments where every minute counts and your decisions directly impact life-saving deliveries? The Service Engineering team sits at the critical nexus between operations and engineering, serving as the first line of technical support for our global fleet of aircraft, droids, and docks. When assets go down, customers can't receive essential supplies—there's no room for delay.

Our Service Engineers are the elite troubleshooters who ensure grounded assets return to service with maximum velocity and quality. You'll work in 24/7 shift operations, serving as the primary technical lead who coordinates cross-team resources, diagnoses complex technical issues, and maintains the operational tempo that keeps Zipline flying around the world.

This role operates under strict regulatory requirements (FAA Part 135) and demanding performance targets to minimize time to service restoration and maximizing first-time fix rates. You'll serve both Flight Test and Commercial Operations, making your work essential to every delivery we make.

What You'll Do  

As a Service Engineer, you'll lead technical response as the primary technical lead for grounded assets, coordinating cross-team resources and driving resolution with urgency and precision. Your systematic troubleshooting approach will use approved procedures and diagnostic tools to identify root causes and implement solutions for aircraft, droid, and dock systems. Working in 24/7 shift operations forms a core part of your responsibilities, including comprehensive handovers, on-call duties, and emergency response protocols to maintain continuous coverage.

You'll coordinate cross-team escalation to engineering support and maintenance teams, creating work orders and ensuring smooth handoffs when physical maintenance is required. Log analysis and diagnostics will become second nature as you identify patterns, troubleshoot complex technical issues, and generate reports that drive continuous improvement. Maintaining regulatory compliance with FAA Part 135 operations, CAMP requirements, and repairman certification standards ensures all documentation meets aviation industry standards.

Driving continuous improvement will be central to your role as you contribute to troubleshooting guides, identify automation opportunities, and provide feedback to design engineering on system improvements. You'll operate advanced tools including the Zipline ERP (Zerp) platform, Fleet Apps, incident.io, and Jira to track assets, manage incidents, and coordinate with global teams. Asset triage and prioritization will maximize operational impact, ensuring critical assets return to service first while managing multiple incidents simultaneously.

Documentation and tracking of all troubleshooting activities, resolutions, and lessons learned builds institutional knowledge and supports regulatory requirements.

What You'll Bring 

• Your technical background in mechanical, electrical, software, mechatronics, aerospace or systems engineering should demonstrate ability to quickly learn complex technical systems and troubleshoot under pressure. 
• Strong analytical and problem-solving skills with experience in systematic troubleshooting, root cause analysis, and technical documentation are essential.
• Operations or maintenance experience with complex systems in high-stakes environments where downtime has significant impact, will prepare you for this role. 
• Excellent communication and coordination skills with proven ability to lead technical response, coordinate cross-functional teams, and communicate effectively under pressure are crucial. 
• Data analysis capabilities with experience in log analysis, performance metrics, and basic scripting or SQL for troubleshooting and reporting will enhance your effectiveness. 
• A continuous improvement mindset with demonstrated ability to identify process improvements, contribute to documentation, and drive operational excellence aligns with our culture.
• Adaptability and resilience to thrive in a rapidly changing environment where procedures, tools, and priorities evolve frequently is essential. 
• Customer impact focus with understanding that your work directly affects life-saving deliveries and operational reliability drives everything we do.

Preferred Qualifications

• Technical writing skills with experience creating troubleshooting guides, procedures, and technical documentation support our documentation-driven culture.
• Multi-site operations experience supporting distributed teams and assets across multiple time zones matches our global operations.
• Automation and tooling experience with process improvement, script development, or system integration contributes to our continuous improvement efforts.

What Else You Need to Know   

The starting cash range for this role is $68,000 - $145,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

This role requires working 24/7 shift operations including nights, weekends, and holidays as part of our continuous coverage model. You'll participate in on-call rotations and must be available for rapid response when critical assets are grounded.

The position operates under strict performance metrics and regulatory requirements. You'll work in a fast-paced, high-stakes environment where your decisions directly impact customer deliveries and operational safety.

Ability to sit (or stand at a standing desk) for long periods of time to review tickets, conduct analysis and coordinate solutions with engineers when needed. 

Travel may be required occasionally for training, certification, or site support activities (10%).

Reports to: Turnkey Operations Manager      

FLSA Status: Exempt

The Opportunity

As the Turnkey Project Manager this individual will be responsible for planning, directing and coordinating the activities of designated projects to ensure that the goals or objectives of the project are accomplished within the prescribed timeframe and funding parameters.  Must be detail and customer service oriented and have excellent organizational skills.  Position requires a high-energy level, team-oriented, profit-driven, and customer-driven individual who can maintain a sense of urgency and communicate professionally and effectively with the Sales Teams, Customers and Manufacturers to ensure timely completion of assigned projects while maintaining customer satisfaction. Must be able to work well with others in a fast-paced & high volume environment.

Responsibilities

• Provides work direction to subcontractors, technicians, designers, and administration as necessary.
• Plan, organize, manage and execute turnkey projects and controls installations in all areas of responsibility from start to successful completion including compliance with plans and specifications, safety, within scope and within budget of the contract, on-time, materials procurement, billing and collection.

• Develops qualification packages for competitive bid projects with input from Sales team and Sr. PM as required.
• Performs detailed review of project plans and specifications for assigned projects.
• Develops RFI (Request for Information) based on drawing and specification review, present RFI’s to sales team and GC/Owner as required.
• Develops project schedules using input from GC, Owner and subcontractors. Executes according to plan for assigned projects.
• Coordinates the required resources to ensure tasks are done accurately, on-time, billed, within budget and within scope of the contract.
• Develops and evaluates the contractual scope of work.
  • Actively pursues additional work through change orders.
  • Helps prepare and approves cost estimates, contract terms & conditions, and technical responses to client requests for bid/proposals.
  • Communicates both technical and business-related issues with the clients.
• Reviews and approves equipment selections and Submittals to be ordered, ensuring all meet contract requirements.
• Coordinate equipment/material deliveries, responsible for equipment inspections upon delivery. Report any damage immediately.
• Schedule equipment and materials to be procured for the projects assigned.
• Coordinates all subcontractor work from outside vendors and suppliers, mechanical, controls and electrical subcontractors including scope, terms and conditions.
• Review all subcontractor equipment and or material submittals ensuring all meets contract requirements.
• Represents Texas Air Systems as one of the primary on-site leaders for execution of teams on assigned projects.
• Manages risk and establishes project recovery plans, when required. Resolves disputes with minimal need for escalation.
• Generate Schedule of Values for TAS contract to present to Customer/Owner for approval.
  • Review and approve subcontractor Schedule of Values.
  • Review and approve subcontractor invoicing, release inside sales to pay.
• Ensures project document controls/deliverables follow contract requirements and Standards.
• Ensures control technicians complete the loading, device verification, and commissioning of all system controllers.
  • Drive controls pre commissioning process and participates in final commissioning with CXA.
  • Validates complete system functionality and troubleshoots problems with subcontractors and other trades to ensure proper operation.
  • Requests and reviews project as-build and commissioning documentation.
  • Assist installers with interpretations of electrical and controls drawings, assist in controls wiring termination process as required.
• Utilizes project management software to punch assigned projects and coordinate subcontractors to complete required punch list items.
• Participate in GC and Owner punch walks for assigned projects.
• Assembles IOM (Installation Operations and Maintenance) files adhering to contract requirements for delivery to GC/Owner.
• Develops warranty files for GC/customer and ensures proper execution of warranty.
• Develops and maintains viable long-term relationships with contractors, clients, consultants, engineers and subcontractors. Attends job progress meetings as required.
• Administers warranty process. Evaluate all warranty requests, coordinate any necessary resources to resolve warranty claim.
• Serve as a resource for customer/owner through continuing training and assists in systems troubleshooting after project close out.
• Ensures all job-site personnel and subcontractors adhere to all safety standards including internal safety programs and OSHA requirements.
• Comply with project contract including legal notifications, administration, change order procedures, billing, contract schedules, claim procedures and other contract requirements.
• Manage multiple projects on an ongoing basis and available to walk job sites as needed.
• Communicate with owners, architects, MEP Consultants and General, Mechanical and Electrical Contractors, and owners during all phases of the project.
• Protect and mitigate liability
• Review labor, material cost plans and specifications for work performance.
• Support and participate in company safety training & programs.
• Read, understand and interpret building plans & specifications
• Develop and grow relationships with customers, contractors, project engineers and manufacturers
• Review and verify project requirements, constraints, and sales team responsibilities to meet all of the customer’s system design, installation and maintenance expectations
• Investigate concerns, implement corrective action and communicate with customers and co-workers as necessary to maximize customer satisfaction
• Effectively communicates to Leadership team and makes presentations as to how the project is developing.

The Required Profile

• Bachelor’s degree in Construction, Civil, Mechanical, Electrical Engineering, Construction Management, Architecture or related field, or equivalent work-related experience
• Minimum 5+ years of experience in the HVAC, estimating, engineering, construction management or contracting environment
• Project management experience with large mechanical projects
• Management experience with projects related to HVAC equipment; preferably with large central plants (chillers, boilers, etc.)
• Demonstrated verbal and written communication skills. Must have the ability to communicate technical material to a non-technical audience.
• Proficient skills in in MS Office (Excel, Word, PowerPoint), project management software (PlanGrid, BIM360, Procore)
• Experience in dealing with a large and diverse number of simultaneous challenges, requiring knowledge of many different disciplines and systems preferred.
• The ability to obtain and maintain background check for access into primary schools, universities, etc.
  • OSHA 30 certification.
  • CPR &First Aid Certification
• Preferred: Experience working with HVAC control systems
• Preferred: Experience reading and interpreting plans and specifications
• Preferred: Experience working with large chiller projects (2,000 tons or larger)

Other Skills/Abilities

Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.

Environmental Requirements

Will be required to work in an office environment and possibly, occasionally in the field.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Location: Fort Worth, TX

Schedule: Wednesday - Saturday / 6:00 AM - 4:30 PM

Compensation: $18.00

Role Description:

This is an incredibly important position that helps to monitor inventory activities of all clients at each fulfillment center while allowing all existing operations team members to remain focused on their day-to-day responsibilities. As ShipBob continues to grow, it is imperative to provide a great experience in serving our clients’ needs while maintaining sustainable growth and scalability from an operations perspective. This role reports to the Operations Manager, Fulfillment Operations, who also serves as the backup for this role.

What you’ll do:

• Investigate inventory discrepancies reported by the Operations team. 
• Perform physical inventory cycle counts and reconcile inventory variances. 
• Communicate updates and relay important operational information about clients directly to ICQA Lead. 
• Resolve merchant facing requests around inventory related issues. 
• Comprehension of cycle counts and inventory control processes according to written SOP’s. 
• Ensure inventory variances are researched and resolved in a timely manner, allowing fulfillment of outbound orders. 
• Ensure timely communications to MC team for any orders not able to be fulfilled due inventory discrepancies. 
• This role includes responsibility for ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality. Team members are expected to follow all standard operating procedures, report any concerns related to product condition or integrity, support traceability through accurate record-keeping, and contribute to a culture of continuous improvement and product safety awareness. 
• Additional duties and responsibilities as necessary. 

What you'll bring to the table:

• Demonstrates the ability to quickly adapt to changing conditions and solve problems in a timely fashion.
• Ability to determine inventory discrepancies, perform physical inventory cycle counts, and reconcile inventory variances.
• Possesses effective written and verbal communication skills; displays reading comprehension skills.
• Displays the ability to multitask and handle multiple issues at the same time without stress.
• Displays attention to details.
• Ability to lift up to 50 lbs without any health limitations.
• Able to stand and walk continuously during and up to an 8-10hr shift.
• Able to bend, stoop, reach above, and push/pull frequently.
• May be required to flex into other departments as needed.

Perks and Benefits:

• Medical, Dental, Vision & Basic Life Insurance 
• 401K Match 
• Weekly paycheck with paid overtime eligibility  
• Pay Progression Program 
• Paid Time Off & Sick Time Off 
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/  
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

#LI-DNI

Location: 11401 Harmon Rd, Fort Worth, TX

Role Description:

The Area Manager, Fulfillment Operations serves as the primary on-site operational leader for ShipBob’s newly established Print on Demand department. This is a new role responsible for standing up and scaling an in-house POD production capability spanning direct-to-garment (DTG) apparel printing, wall art and canvas fulfillment, hard goods customization (mugs, phone cases, and similar items), and on-demand books, packaging, and labels. The role owns the full production lifecycle — from order receipt and artwork validation through production execution, quality control, and on-time shipment — for both B2B retail/wholesale and DTC ecommerce channels.

As a merchant-specific role, the Area Manager will serve as the day-to-day operational liaison between internal stakeholders and the merchant, ensuring production performance, SLA adherence, and quality standards are met consistently. This role is accountable for associate performance without serving as a direct manager, driving cross-functional alignment across ShipBob departments, and building the foundational SOPs, processes, and operational infrastructure needed to support sustainable POD growth. This role reports to the Operations Manager, Fulfillment Operations.

What you’ll do:

• Own the day-to-day execution of all in-house POD production operations, including DTG apparel printing, wall art and canvas production, hard goods customization, and on-demand book and label printing using ShipBob-operated equipment and staff.
• Provide a high-level end-of-day summary covering B2B and DTC order production status, open orders, orders at risk of missing SLA, active quality incidents, equipment or material issues, and clear action plans for all outstanding items. 
• Align weekly with the Merchant to understand production volume requirements across product categories; partner with operations leadership to develop execution plans that account for staffing, equipment capacity, material availability, and production constraints. 
• Validate artwork files and production-ready assets prior to print runs; coordinate with the Merchant to resolve file issues, color profile discrepancies, or specification gaps that could impact print quality or cause production delays.
• Own operational metric reporting for the POD department, including Units per Hour (UPH) / production throughput, order cycle time (order receipt to shipment), on-time shipment vs. SLA, production yield and defect rate, and ink/material waste and cost per unit.
• Identify performance gaps, troubleshoot root causes, and implement process improvements to drive consistent attainment of production throughput and quality targets.
• Build foundational Standard Operating Procedures (SOPs) and work instructions for the POD department from the ground up, covering all production workflows, quality checkpoints, equipment operation, file intake, order processing, and shipment execution.
• Drive production associate performance and accountability across all POD workflows; while direct management sits with other Area Managers, this role owns production outcomes and coaches associates toward throughput, quality, and SLA targets on the floor.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. Supervise daily workflows to ensure products are handled and stored correctly per defined safety and quality procedures. Maintain compliance with hygiene and contamination control standards and promote a culture of accountability. 
• Other duties/responsibilities as necessary. 

What you’ll bring to the table:

• 2+ years of experience in warehouse, fulfillment, or logistics operations management. Preferred experience in a print on demand or make on demand fulfillment environment.
• Experience serving as an operational liaison between fulfillment operations and merchant or client teams, with a demonstrated ability to manage cross-functional relationships. 
• Sound understanding of fulfillment metrics including UPH, OPH, SLA management, and VCPO. 
• Proficiency with WMS platforms and operational reporting tools. 
• Excellent written and verbal communication skills; ability to clearly communicate operational status and incidents to merchant partners. 
• Excellent problem-solving skills and ability to make real-time operational decisions in a fast-paced, physically demanding environment. 
• Experience developing and implementing SOPs in a warehouse or fulfillment environment.          

Perks & Benefits:

• Medical, Dental, Vision & Basic Life Insurance 
• Paid Maternity/Parental Leave Program 
• Paid Holidays & Flexible Time Off Program 
• Paid Sick Leave  
• Wellness Days (1 day/quarter) 
• 401K Match  
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/ 
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a base salary range of $54,878 - $73,170 for this role. The total compensation for this position in our compensation architecture is $54,878 - $91,463. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies.  

OBJECTIVE

The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.

Business Leader 

• Develop and execute the store’s retail strategies
• Local market knowledge of clientele base and brand competitors
• Aware of business trends that relate to the success of the store
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

• Ensure that the store team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  
• Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
• Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

• Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies
• Oversee and support execution of key operational and visual guidelines  
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support a safe work environment and efficient operation  
• Develop schedules that deliver business results while maintaining labor effectively 

Flow Experience Leader 

• Collaborate with cross-functional business partners to support organizational goals 
• Is an ALO ambassador and creates a culture that aligns with our mission
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Create and implement effective communication strategies throughout store to achieve goals and KPI’s 

Store Manager Qualifications 

• 5+ years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Highly Motivated by driving business in a fast-paced, innovative environment
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies ALO’s Guiding Principles
• Business owner mindset with an entrepreneurial spirit  
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

 Store Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).   

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-4

#li-onsite

Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-2

#li-onsite

About Zipline

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building the first instant logistics system that serves all humans equally. Leveraging expertise in robotics and autonomy, Zipline serves tens of millions of people around the world.

Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

About You and The Role 

The Zipline Operations team is looking for a Fulfillment Operations Coordinator to support our fulfillment operations in the greater Dallas - Fort Worth areas and the ideal candidate for this role is a motivated and experienced individual that excels in fast-paced, physical environments, and is excited to roll up their sleeves. In this role, own the day-to-day fulfillment operations of 3-5 Walmart Supercenters, ensuring the site processes run smoothly, efficiently and safely. You will be responsible for ensuring your locations meet performance metrics and identify opportunities to improve our operating processes.

This is an onsite role and candidates must reside in the greater Dallas Fort-Worth area and be willing to travel around the metroplex as needed.

What You'll Do  

• Lead a high-performing team of Fulfillment Operators across multiple sites. Set your team up for success to work safely and productively. You’ll partner with Flight and Customer Operations to effectively support daily tasks and ensure high performance of your team. 
• You will own the day-to-day operations of one of our fulfillment operations, ensuring the site processes run smoothly, efficiently and safely. 
• You’ll own scheduling and manage a labor budget. You will be responsible for ensuring your site meets performance metric goals. 
• Ensure your teams are providing our customers with the best possible experience on each and every order. You will be responsible for maintaining key quality metrics including order accuracy and fulfillment speed. 
• Use data to identify pain-points or areas of inefficiency within our current processes. Design, build and execute process improvement projects to improve our fulfillment operations, quality metrics, and the employee experience.

What You'll Bring 

• You're self-motivated, positive, and a team player
• You have 2+ years’ experience in Operations, Warehouse Logistics, Retail Management, Fulfillment, or related field
• Willingness to operate in a fast-changing environment and make adjustments when 
• You're able to be on your feet and handle warehouse duties including lifting up to 5 pounds (with or without accommodations)
• Must successfully pass a background check, drug test and E-Verification

What Else You Need to Know   

The cash range for this role is $90,000 - $110,000; please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. We are always open to negotiation. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Location: 11401 Harmon Rd., Fort Worth, TX

Shift: Monday - Friday, Day shift, with flexibility based on business need.

Role Description: 

You will be responsible for managing staff, fostering a positive work environment, ensuring customer satisfaction and proper departmental operation. You will have a hands-on approach and be committed to the expansion & success of the business by implementing strategies that increase productivity and enable the company to hit revenue goals. This role reports to the General Manager, Fulfillment Operations. The backup for this role is the General Manager Manager, Fulfillment Operations. 

What you’ll do: 

• Direct several operational aspects including distribution operations, customer service, human resources, and recruiting. 
• Ensure that we meet and exceed our merchant’s expectations.  
• Manage performance KPIs, identify and track key metrics and plan continuous improvement efforts for your facility. 
• Use data driven reports and analyses to identify avenues for continuous improvement and propose solutions that meet challenges and leverage growth opportunities. 
• Hire, train, coach and motivate team members in your facility; you will be responsible for setting the team’s goals and managing them. 
• Establish, follow and enforce safety standards and procedures in compliance with a healthy work environment and legal requirements. 
• Share knowledge with other locations and headquarters on effective practices, competitive intelligence, business opportunities and needs. 
• Accountable for ensuring that all operational processes, including receiving, storage, handling, and shipping, maintain the safety, quality, and legality of products. Supports adherence to standard operating procedures and ensures timely escalation of any product-related issues. 
• Additional duties and responsibilities as necessary. 

What you’ll bring to the table:

• 4+ years of leadership experience. 
• Degree in Business, Operations, Supply Chain, General Management or a related field, preferred. 
• Experience with safety procedures within a distribution center environment. 
• Established track record of taking ownership and delivering results. 
• Understanding of Lean and Six Sigma. 

Perks & Benefits: 

• Medical, Dental, Vision & Basic Life Insurance 
• Paid Maternity/Parental Leave Program 
• Paid Holidays & Flexible Time Off Program 
• Paid Sick Leave  
• Wellness Days (1 day/quarter) 
• 401K Match  
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/ 
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The full base pay range for this position in our compensation architecture is $69,998 - $116,663. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies. 

About Zipline 

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain. 

About the Role:

As the Regional Construction Manager you will own and drive all aspects of project construction to establish Zipline’s ground infrastructure in the region. This includes managing the entire process from contractor evaluation, contracting and bid evaluation, design review in partnership with our engineering teams, through to full scope site construction management and project competition  and oversight in partnership with our Service Operations and Superintendent teams. You’ll work closely with the broader Deployment and Construction team, Real Estate and Government Affairs teams, Finance, Legal, and Engineering to build strong relationships with key stakeholders and secure the necessary approvals to expand our network.

You will lead negotiations, manage external vendors, and ensure project timelines are met, all while maintaining alignment with Zipline’s strategic goals. Zipline’s Community Engagement and Legal teams will support you in fostering local partnerships and navigating jurisdictional processes to fast-track approvals.

WHAT YOU’LL DO

• Manage construction projects, site infrastructure installments, construction contractors, and additional real estate development projects ensuring schedule and cost targets are met or beaten.
• Develop and lead pre-construction strategies to streamline entitlements and permits for our ground infrastructure.
• Build and maintain strong relationships with City Managers, staff, and City Council members and inspectors to facilitate smooth approvals and permit completion from Planning and Zoning commissions and AHJ’s. 
• Collaborate closely with jurisdictions, land use counsel, and our Legal team to create pathways for drone delivery in evolving regulatory landscapes.
• Work with customer real estate teams to seamlessly integrate Zipline systems into both existing and newly designed infrastructure.
• Source and foster relationships with external stakeholders, including local jurisdictions, utilities, and contractors.
• Identify and mitigate risks associated with pre-construction and construction phases.
• Engage with partners’ Real Estate and Government Affairs teams to ensure alignment on expectations and timelines.
• Source and manage general contractors and subcontractors across various trades (construction, assembly, electrical) during bid, pre-construction, construction and site commissioning project phases. 

WHAT YOU’LL BRING

• Bachelor’s degree in Civil, Real Estate Development, Finance, Business Administration, Urban Planning, Architecture, Construction Management, or a related field 
• 6+  years of experience in real estate development or construction.
• Proven ability to manage entitlements and permits for infrastructure projects in collaboration with customers’ Real Estate and Construction teams.
• Strong communication skills with the ability to align internal stakeholders on project requirements and provide leadership with regular updates on challenges, risks, and opportunities.
• 4+ years of experience working with external design teams (Architectural, Structural, Civil, MEPs) on commercial real estate or construction projects.
• Familiarity with working alongside Authorities Having Jurisdiction (AHJs) to navigate permitting and inspection processes.
• Familiarity with construction software such as Bluebeam, Procore, and similar tools.
• Ability to travel frequently 75%+ with a near term focus in South-West Region, an travel to our head offices in California and other domestic states, and possible international travel to support expansion projects.
• Must be eligible to work in the U.S.

What Else You Need To Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

If you’d like to learn more about Zipline and our teams, feel free to check out our Instagram, one of our Reddit AMA’s, or our website!

About the Role

As the Associate Regional Construction Manager you be a key stakeholder in driving all aspects of project construction to establish Zipline’s ground infrastructure in the region. This includes supporting the entire process from contractor evaluation, contracting and bid evaluation, design review in partnership with our engineering teams, through to full scope site construction management and project competition  and oversight in partnership with our Service Operations and Superintendent teams. You’ll work as a lead to the Construction Management team in region and with the broader Deployment team, Real Estate and Government Affairs teams, Finance, Legal, and Engineering to build strong relationships with key stakeholders and secure the necessary approvals to expand our network.

You will lead negotiations, manage external vendors, and ensure project timelines are met, all while maintaining alignment with Zipline’s strategic goals. Zipline’s Community Engagement and Legal teams will support you in fostering local partnerships and navigating jurisdictional processes to fast-track approvals.

This role is well suited to an early career Construction Manager looking to take on more scope, responsibility and ownership across the entire project lifecycle - if you are looking to do more, see more and own more this is the job for you!

What You'll Do

• Support construction projects, site infrastructure installments, construction contractors, and additional real estate development projects ensuring schedule and cost targets are met or beaten.
• Develop and lead improvements to construction methods and processes.
• Develop and lead pre-construction strategies to streamline entitlements and permits for our ground infrastructure.
• Build and maintain strong relationships with City Managers, staff, and City Council members and inspectors to facilitate smooth approvals and permit completion from Planning and Zoning commissions and AHJ’s. 
• Collaborate closely with jurisdictions, land use counsel, and our Legal team to create pathways for drone delivery in evolving regulatory landscapes.
• Work with customer real estate teams to seamlessly integrate Zipline systems into both existing and newly designed infrastructure.
• Source and foster relationships with external stakeholders, including local jurisdictions, utilities, and contractors.
• Identify and mitigate risks associated with pre-construction and construction phases.
• Engage with partners’ Real Estate and Government Affairs teams to ensure alignment on expectations and timelines.
• Source and manage general contractors and subcontractors across various trades (construction, assembly, electrical) during bid, pre-construction, construction and site commissioning project phases. 

What You'll Bring

• Bachelor’s degree in Engineering (Civil, Mechanical, Structural), Real Estate Development, Finance, Business Administration, Urban Planning, Architecture, Construction Management, or a related field 
• 3+  years of experience in real estate development or construction.
• Strong communication skills with the ability to align internal stakeholders on project requirements and provide leadership with regular updates on challenges, risks, and opportunities.
• Familiarity with construction software such as Bluebeam, Procore, and similar tools.
• Ability to travel frequently 75%+ with a near term focus in South-west Region, and travel to our head offices in California and other domestic states, and possible international travel to support expansion projects.
• Must be eligible to work in the U.S.

What Else You Need To Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

If you’d like to learn more about Zipline and our teams, feel free to check out our Instagram, one of our Reddit AMA’s, or our website!

At Counterpart Health, we are transforming healthcare and improving patient outcomes with our innovative primary care tool, Counterpart Assistant. By empowering Primary Care Physicians (PCPs), we help deliver better patient care at a lower cost through early diagnosis and longitudinal management of chronic conditions.

We are seeking a Provider Success Manager to establish relationships with healthcare providers and drive the adoption, expansion, and success of Counterpart Assistant (CA). This individual will be responsible for managing a portfolio of provider partnerships, ensuring that practices successfully implement and maximize their use of our platform to thrive in value-based care.

This is a results-driven user facing role that will serve as an external product SME who drives overall customer success. You will leverage your knowledge of Medicare and Primary Care operations, strong relationship management skills, and a data-driven approach to expand our presence in the market and enhance the value we deliver to our partners. Candidates for this role must reside in Dallas-Fort Worth and be willing to travel to practices up to 5 days a week.

As a Provider Success Manager, you will:

• Own & Manage Provider Relationships: Serve as the primary point of contact for provider primary care partners. Build trusted, consultative relationships to drive adoption of CA. 
• Support Provider Recruitment Activities as Product SME: Partner with CA GTM team to execute a provider onboarding and training best practices, with a focus on devising strong in-office workflows and working closely with practices (including clinical + non-clinical staff) to drive effective adoption of the platform.
• Optimize Provider Success & Retention: Implement and oversee a structured engagement plan to ensure providers maximize their use of our platform, achieve measurable success in value-based care, and remain long-term partners.
• Lead Data-Driven Decision-Making: Analyze provider performance metrics and proactively identify and review trends, opportunities, and risks with partner practices. Drive interventions to improve provider outcomes and increase platform utilization.
• Influence and drive adoption of best practices: Implement CA best practice in various types of PCP practices
• Cross-Functional Player: Collaborate with internal teams, including sales, product, and operations, to refine Counterpart Health’s offerings based on provider feedback and market trends.

Success in this Role Looks Like:

• You are a champion and ambassador for Counterpart Assistant with your portfolio of primary care partners.  Primary Care clinicians are reaching out to you to learn more about how CA can support them in achieving better outcomes in value-based care.
• You have the opportunity to present and demonstrate CA, highlighting the value it can bring to their patients and their clinical decision-making process. Thanks to your active engagement, excellent communication skills, and ability to build strong, collaborative relationships, PCPs recognize that CA is a powerful tool that helps them enhance patient care and improve clinical outcomes.
• Due to your dedicated support, guidance, and trusted partnership, clinicians and staff are now proficient users of CA.  
• Engaging with CA has seamlessly become part of their daily workflow, and all key engagement metrics are being successfully metric

You should get in touch if:

• You have 5-7+ years of experience in provider engagement, healthcare account management, or value-based care consulting, with a strong track record of success and provider adoption and retention.
• You have a Proven ability to build collaborative relationships with clinicians and staff to drive operational change, and to translate operational data into actionable performance metrics and scorecards that help primary care physicians achieve improved clinical and financial outcomes.
• You have Deep understanding of primary care and/or ambulatory care workflows and proven success Implementing, improving or changing clinical process workflow.
• You have knowledge of EHRs - ideally in a Primary Care setting, medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements.
• You have strong project management skills, with the ability to prioritize competing initiatives and drive measurable outcomes.
• You are willing to travel up to 75% of the time to foster relationships and support provider practices.

Preferred (but not required)

• Understanding of value based care models, population health or quality improvement.
• Implementing value based care tools and technology products in primary care.
• Understanding of Medicare insurance, wellness visits, accurate coding, Stars, HEDIS.

Benefits Overview: 

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.

Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.

With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.

Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions.

The Senior Manager of Operations, Provider Success (South) is the regional leader accountable for executing Counterpart’s national provider success strategy across the South region. This role owns provider relationships, team performance, and market-level outcomes, ensuring national standards are delivered effectively while adapting execution to local market dynamics.

This role owns results in-region and serves as the primary escalation point for market-specific provider needs.

As Senior Manager of Operations you will: 

Execute Provider Success Strategy

• Execute the national provider success strategy to achieve regional performance goals.
• Own regional outcomes, including provider satisfaction, engagement, retention, and issue resolution.
• Drive increased adoption and sustained use of Counterpart Assistant across assigned markets.
• Apply national playbooks and workflows while tailoring execution to local provider and market needs.

Lead Regional Teams and Provider Relationships

• Lead, coach, and develop regional provider success teams, including Regional Directors of Operations and Account Managers.
• Build and maintain executive-level relationships with key provider partners.
• Coach teams to define account-level tactics, prioritize daily work, and deliver against regional goals.
• Own regional staffing, prioritization, and resource allocation decisions.

Drive Market Execution & Feedback

• Identify workflow, implementation, and operational barriers unique to individual practices or markets.
• Develop and execute local tactics to remove blockers and improve provider experience.
• Monitor regional performance trends, risks, and opportunities.
• Escalate systemic issues and insights to national leadership for enterprise-level resolution.
• Partner with regional Clinical, Network, Growth, and Operations leaders to ensure coordinated execution.

Success in this role looks like: 

• Strong provider relationships and measurable improvements in provider satisfaction across the region.
• Consistent execution of national provider success standards with effective local adaptation.
• Increased adoption and value realization of Counterpart Assistant in regional markets.
• High-performing, well-coached regional teams with clear priorities and accountability.
• Timely identification and resolution of market-specific barriers impacting provider success.

You should get in touch if: 

• Bachelor’s degree in Healthcare Administration, Business, Public Health, or related field (Master’s preferred).
• 8–10+ years of progressive experience in healthcare operations, provider operations, or value-based care programs.
• 4+ years experience in Medicare Advantage, ACOs, or other risk-bearing health plan models.
• Demonstrated experience defining and guiding account-level strategy for provider-facing or field-based teams.
• Strong experience in operational design, process improvement, and change management.
• Proven experience leading and influencing both direct and indirect teams.
• Experience working with and influencing Primary Care providers.

Preferred Qualifications

• Experience supporting multi-state provider operations.
• Strong analytical skills to guide market-level decisions.
• Experience partnering with technology or product teams on tools supporting field execution.

Benefits Overview: 

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.

Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.

With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.

Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

What You'll Do  

What You'll Bring 

• Basic engineering knowledge: mechanical, electrical and software
• Mechanical and electrical integration and assembly and experience performing precision work with hand tools
• This role is classified as a Safety Sensitive opportunity, and is therefore subject to pre-employment and random drug and alcohol testing
• Must be available to travel 80% during first month of employment to attend Zipline’s training program
• Must be able to support shift work including, but not limited to days/evenings, weekends
• Must be able to travel 5-10%, as necessary
• Must be eligible to work in the U.S.
• Must be able to receive FAA Repairman Certification
• Ability to lift and or move up to 55 pounds 
• Must have a valid US Driver's License

Preferred Qualifications

• Prior experience in aircraft maintenance or similar technician role
• Experience in the use of procedure manuals, training materials, and operational procedures for sUAS operations
• Excellent customer service skills, including the ability to communicate clearly and empathetically with customers, resolving inquiries and concerns promptly and professionally to ensure a positive experience.

What Else You Need to Know   

The starting hourly rate for this position is $30/hour. Company stock options, subsidized medical, dental and vision insurance as well as a monthly cellphone and wellness stipend is included. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

What You'll Do  

What You'll Bring 

• Basic engineering knowledge: mechanical, electrical and software
• Mechanical and electrical integration and assembly and experience performing precision work with hand tools
• This role is classified as a Safety Sensitive opportunity, and is therefore subject to pre-employment and random drug and alcohol testing
• Must be available to travel 80% during first month of employment to attend Zipline’s training program
• Must be able to support shift work including, but not limited to days/evenings, weekends
• Must be able to travel 5-10%, as necessary
• Must be eligible to work in the U.S.
• Must be able to receive FAA Repairman Certification
• Ability to lift and or move up to 55 pounds 
• Must have a valid US Driver's License

Preferred Qualifications

• Prior experience in aircraft maintenance or similar technician role
• Experience in the use of procedure manuals, training materials, and operational procedures for sUAS operations
• Excellent customer service skills, including the ability to communicate clearly and empathetically with customers, resolving inquiries and concerns promptly and professionally to ensure a positive experience.

What Else You Need to Know   

The starting hourly rate for this position is $30/hour. Company stock options, subsidized medical, dental and vision insurance as well as a monthly cellphone and wellness stipend is included. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

About the Role

The Ground System Deployments team is looking for an innovative, collaborative and self-driven Civil Project Engineer to join the team to ensure the successful deployment of Zipline’s Ground Systems in all possible applications and configurations. 

This role is well suited to seasoned civil engineers looking to apply their experience designing novel and innovative sites, foundations and structures to advance and accelerate the new and growing industry of  autonomous drone delivery ground systems. 

With broad scope to influence the design of current and next generation systems this role will jopin a stellar team responsible for the site level designs, layouts, civil designs, structural and foundation designs and implementation. Interacting with various mechanical, structural and electrical engineering stakeholders across the organization this role will  ensure the overall system and its site design work hand in hand to ensure the successful deployment of Ziplines Ground Systems within cost and timeline goals. 

This role has a mandate to drive positive change through the organization - as problems or scenarios occur this individual will be tasked with both 0 to 1 problem/project responsibility and also working with the broad engineering and deployments organization to implement foundation changes to product and process as needed. 

This position can be based out of our San Francisco, Dallas or Houston Offices. Onsite is preferred, but this role can be remote flexible with up to 50% travel for the right candidate.

WHAT YOU’LL DO

• Act as the Civil Engineer of Record for Zipline projects in Texas and other jurisdictions
• Create, refine and update civil layouts for the sites. Act as the Zipline representative for any technical clarifications from cities or jurisdictions regarding our designs. 
• Contribute to the civil and site design standards of Zipline sites. 
• Contribute to the pavement, drainage, and sitescape designs and approaches of Zipline sites and structures. 
• Advise on permitting, codes and and other certification efforts relevant to the projects and structures.  
• Engage and interact with cities and relevant inspectors or relevant external parties to ensure timely project approvals and deployment. 
• Ensure relevant and applicable civil strategies are investigated and implemented where appropriate - grading designs, curb designs, pavement designs
• Understand our internal and external customer’s business and needs and work with our internal engineering and business teams to refine and roadmap necessary changes to ensure the successful deployment of the Ground Systems infrastructure. 
• Source and develop relationships with outside organizations (local jurisdiction, utilities, contractors, OEM and material suppliers etc).
• Evaluate all options and a lean budget, select best vendors to ensure reliable and quality services and products.
• Understand and mitigate the preconstruction, construction, operational and sustaining  risks associated with each project. 
• Interact directly with internal and external partners and stakeholders as needed. 
• Domestic travel to project sites expected on an ad-hoc basis. 

WHAT YOU’LL BRING

• Civil Professional Engineering qualification with stamping capacity in Texas (or the ability to quickly obtain stamping capacity in Texas). Ability to stamp in Arizona and other sunbelt states a strong preference, or the ability and capacity to quickly gain this qualification. 
• Bachelor's degree or higher  with minimum 6 years of experience.
• The individual should have an Engineering background (Civil, others acceptable with relevant experience and stamping capacity) and have worked in the construction, electrical design/EPC, or renewable energy industry, or equivalent industries for 4+ years. The individual should have experience (4yrs+) in working with:
  • Civil codes and building standards, and applicable design and management software.
  • Technical Product Management, Technical Program Management or applicable areas.
  • Systems engineering and  system architecture.
  • External design teams (Architectural, Structural, Civil,Electrical MEPs) on commercial or industrial development  / construction projects.
  • Experience with automated logistics, UAV aviation, EVSE Charging, Renewable Energy and Battery Energy Storage Systems or equivalent industries a plus. 

• Strong candidates should have excellent communications skills to:
  • Drive internal alignment of requirements for projects based on business needs.
  • Provide leadership team with updates on scope, schedule and budgets. 
  • Drive external parties for the implementation of real estate projects. 
• Must be eligible to work in the US.

What Else You Need To Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

About You and The Role 

As a Development & Permitting Project Manager, you will be responsible for driving the expansion of our network - defining how autonomous aerial logistics integrates into the built environment at scale. You are the single-threaded owner of development outcomes from site identification through entitlements, permitting and approvals across multiple metros, often simultaneously and under real deadlines.

We are looking for someone who takes ownership seriously - someone organized, highly detail-oriented, and consistent in follow-through. You are a self-starter who can operate independently, make decisions with incomplete information, and drive outcomes without constant direction. The work will be ambiguous at times; the expectation is that you bring structure and clarity to it.

This role sits at the intersection of site acquisition, real estate development, land use, aviation, and regulatory strategy. You will work closely with government affairs and legal land use to unlock jurisdictions that have never approved infrastructure like ours before. The playbook is being written - and you will help create it. Success requires sound judgment, persistence, and the ability to move projects forward in environments that are ambiguous, slow-moving, or resistant.

You will partner closely with engineering and operations to solve technical and site-specific challenges and ensure projects are executable - not just approvable. You should be comfortable going deep on drawings, constraints, and tradeoffs while still maintaining forward momentum.

This is an in-person position based out of our regional office in metro. Candidates must be local to the area and bring existing, credible relationships with AHJs and permitting authorities. This is not a role where you build your network from scratch.

What You'll Do

• Real Estate Search & Site Development:
• Support site selection, feasibility, and risk assessment end-to-end, ensuring alignment with zoning, land use, and aviation constraints.
• Identify risks early and drive mitigation plans across permitting, environmental, and infrastructure considerations before they impact timelines.
• Partner with engineering to translate site constraints into clear design requirements and ensure permit-ready drawings.
• Land Use Approvals & City Permitting:
• Build and maintain strong working relationships with planners, zoning officials, and building departments to move projects forward efficiently.
• Lead permitting efforts across multiple metros, including navigating novel regulatory pathways for drone operations.
• Partner with government affairs to navigate and, where necessary, help shape regulatory approaches.
• Represent Zipline in public forums (Planning & Zoning, City Council), communicating clearly and effectively to secure approvals.
• Ensure all submittals are complete, accurate, and aligned with jurisdictional requirements - high attention to detail is critical.
• Actively manage permitting timelines by engaging directly with departments, resolving issues, and escalating when appropriate.
• Pre-Construction:
• Support the building permit process from submission through approval, ensuring accuracy, completeness, and timeliness.
• Work with external consultants to produce high-quality, compliant drawings and documentation.
• Support contractor engagement and scope definition to ensure a smooth transition to the construction team.
• Cross-Functional Coordination:
  • Collaborate with site acquisition, engineering, regulatory, legal land use and operations teams to ensure alignment across development and execution.
  • Surface risks early and propose practical solutions to keep projects moving.
  • Provide clear input on permitting and policy considerations during site selection and deal review.

What You'll Bring

• Bachelor’s degree in Engineering (Civil, Mechanical, Industrial, Electrical, Others), Real Estate, Development, or Construction Management.
• 5+ years of experience in Real Estate Development, Permitting, Urban Planning, Civil Engineering, and/or Public-Private Project Development, with a track record of delivering projects from concept through approvals.
  • Bonus: Professional Engineering (Civil) License in the State of Texas, Florida, Arizona, Georgia or California and ability to stamp drawings.
• Strong understanding of zoning laws, building codes, and regulatory processes, with the ability to navigate them independently.
• Proven experience managing entitlements, permitting, and development projects in coordination with real estate and construction teams.
• Proficiency in tools such as Smartsheet and Bluebeam (Revit / AutoCAD a plus), with the ability to review and interpret drawings.
• Ability to work effectively with government officials, permitting agencies, and community stakeholders to secure approvals.
  • Bonus: Experience in aviation, logistics, or other highly regulated infrastructure environments.
• Strong communication skills, including experience presenting in public meetings or similar forums.
• Established local relationships with AHJs and permitting authorities that can be leveraged immediately.
• Willingness to travel up to 50% across the state to support expansion efforts.
• Must be eligible to work in the US.

What Else You Need to Know   

About You and The Role

Zipline is building the future of instant delivery. As a Field Sales Representative, you will work with our commercial leadership to sign up local restaurant and retail partners in Dallas.

You will directly own specific sales regions within the coverage area of our drone delivery network. You will be responsible for identifying attractive restaurant and retail prospects, and then reaching out to these prospects to explain our service and sign partnership agreements. You are our important ‘eyes and ears’ on the ground - learning what are the most popular restaurants and retailers in each community and actively engaging with these merchants to join our delivery platform.

To do this role well you will need to be curious, driven and a passionate communicator. You should have good sales skills and instincts, and an ability to explain new ideas and concepts in a simple and compelling way. Finally you should be a tenacious self starter who is comfortable bringing prospects along a journey.

This role will be based locally in Dallas, Texas and will involve a mix of telephone, email and face-to-face in market sales.

What You'll Do 

• Work with our metro commercial leadership and network design team to identify a target list of restaurant and retail partner prospects around each of our sites
• Make cold call reach outs to prospects - phone, email, face-to-face
• Drive an effective sales process: from source to close - exceeding sales targets
• Craft effective sales pitches that show an understanding of a prospects business and resonates with their needs and ambitions
• Evangelize and articulate the benefits of Zipline to prospective customers
• Collaborate with commercial and sales leadership to create compelling presentations, proposals and pitch materials
• Build an ongoing rapport with prospects throughout the sales process so as to create a trusted relationship between Zipline and our merchant partners

What You'll Bring  

• Ability to learn and pragmatically iterate your sales approach so as to establish an effective sales motion with different merchant types
• Exceptional communication skills that build confidence and credibility
• Demonstrated ability to identify and map stakeholders, develop relationships with decision makers, and maintain a network of relationships to promote partnerships
• Inherent self-sufficiency, flexibility and confidence, with a preference for autonomously owning activities that drive revenue
• Collaborative approach to sales that includes working with multiple groups both internally and externally

What else you need to know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

This is a contract role with the possibility to convert to full time with strong performance. The hourly rate will be $12/hour with a $500 incentive for every restaurant partner closed. 

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

About You and The Role

Zipline is building the future of instant delivery. As a Field Sales Representative, you will work with our commercial leadership to sign up local restaurant and retail partners in Dallas.

You will directly own specific sales regions within the coverage area of our drone delivery network. You will be responsible for identifying attractive restaurant and retail prospects, and then reaching out to these prospects to explain our service and sign partnership agreements. You are our important ‘eyes and ears’ on the ground - learning what are the most popular restaurants and retailers in each community and actively engaging with these merchants to join our delivery platform.

To do this role well you will need to be curious, driven and a passionate communicator. You should have good sales skills and instincts, and an ability to explain new ideas and concepts in a simple and compelling way. Finally you should be a tenacious self starter who is comfortable bringing prospects along a journey.

This role will be based locally in Dallas, Texas and will involve a mix of telephone, email and face-to-face in market sales.

What You'll Do 

• Work with our metro commercial leadership and network design team to identify a target list of restaurant and retail partner prospects around each of our sites
• Make cold call reach outs to prospects - phone, email, face-to-face
• Drive an effective sales process: from source to close - exceeding sales targets
• Craft effective sales pitches that show an understanding of a prospects business and resonates with their needs and ambitions
• Evangelize and articulate the benefits of Zipline to prospective customers
• Collaborate with commercial and sales leadership to create compelling presentations, proposals and pitch materials
• Build an ongoing rapport with prospects throughout the sales process so as to create a trusted relationship between Zipline and our merchant partners

What You'll Bring  

• 2+ years of experience in field sales, door-to-door sales or telesales  - ideally with a delivery marketplace or direct sales of products and services to restaurants and retailers
• Ability to learn and pragmatically iterate your sales approach so as to establish an effective sales motion with different merchant types
• Exceptional communication skills that build confidence and credibility
• Demonstrated ability to identify and map stakeholders, develop relationships with decision makers, and maintain a network of relationships to promote partnerships
• Inherent self-sufficiency, flexibility and confidence, with a preference for autonomously owning activities that drive revenue
• Collaborative approach to sales that includes working with multiple groups both internally and externally
• Familiarity with the business models and value drivers for delivery marketplaces (e.g. Uber Eats, DoorDash), retailers and restaurants

What else you need to know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

This role has an on-target earnings (OTE) of approximately $150,000 - $160,000 with a 50/50 split between base and variable. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

About You and The Role  

Zipline is seeking High Voltage Electricians who have sound judgment, excellent interpersonal skills and high standards. Success will require attention to detail, a safety-oriented attitude, flexibility, and enthusiasm for cutting-edge technology.

What You'll Do

• Install, configure, and commission ground systems installations at new Zipline sites. This includes Quality Control and Assurance of installed Electrical and Network systems with issue resolution as needed.
• Diagnose and resolve complex electrical/network problems, system faults, and site issues involving electrical and/or networking installations and modifications.
• Perform maintenance and upgrades with the goal of maximizing uptime and reliability.
• Work with engineering & cross-functional teams to document and resolve tickets.
• Manage accountability programs for tools, calibration equipment, and vehicles
• Maintain records of installations, surveys, maintenance actions, and troubleshooting steps.
• Ensure compliance with safety protocols, electrical standards, published manuals and SOPs.
• Contribute to creating and updating SOPs, troubleshooting guides, and installation standards.
• Successfully complete and continuously maintain all required training(s) and certifications.

What You'll Bring 

• Strong background in light commercial electrical and networking. Licensed Electrician qualifications / Electrical trades background licensed in the state of METRO preferred. 
• Attention to detail and compliance with installation standards and manuals
• Organizational skills, inventory management, material handling equipment (forklift, palletjack, telehandler, elevated work platform) 
• Mechanical/Electrical assembly experience, Heavy Steel Erection. Ability to read / interpret construction and technical drawings
• Ability to diagnose problems, develop and implement novel fixes to time-sensitive problems. Adaptability to changing work environments, technologies, and procedures 
• Ability to use basic office software and IT ticketing systems.
• Mechanical and electrical integration and assembly experience
• A strong safety culture, with experience in following and implementing safety procedures for mechanical, electrical and automation systems. 
• Comfortable working outdoors year-round in varying weather conditions.
• Must be able to support shift work including, but not limited to days/evenings, weekends, etc. with travel up to 20%, as necessary
• Must be eligible to work in the U.S.and have a valid US Driver's License
• Ability to lift and or move up to 55 pounds 
• Basic engineering knowledge: mechanical, electrical and software
• Experience performing precision work with hand tools
• OSHA 30

What Else You Need to Know   

Location: 11401 Harmon Rd, Fort Worth, TX

Shift: Day Shift M-F

Role Description:

The Area Manager of Merchant Operations serves as the primary on-site operational liaison for a specific merchant at ShipBob. This is an operationally focused leadership role responsible for driving executional excellence across B2B fulfillment, kitting operations, and value-added services (VAS). The role ensures service level adherence, maintains operational alignment between ShipBob, Merchant, and third-party partners, and fosters a high-performance environment onsite. As ShipBob continues to grow, it is imperative to provide a great experience in serving our clients’ needs while maintaining sustainable growth and scalability from an operations perspective. This role reports to the Operations Manager, Fulfillment Operations. 

What you’ll do:

• Maintain consistent communication with the Merchant and Success teams through scheduled operational meetings, facility tours, and shared distribution group correspondence covering performance, exceptions, and risks. Route all operational correspondence through the Merchant ShipBob email distribution group to ensure full visibility across Merchant Success, B2B operations, and relevant departments. 
• Provide a high-level end-of-day summary covering B2B order status, kitting and VAS progress, inventory or lot hold status, open orders, orders past SLA, key operational risks or delays, and clear action plans for outstanding items. 
• Oversee operational quality incident investigations in coordination with ShipBob operations leadership; provide written reports including Root Cause Analysis, Corrective Actions, and Preventative Measures. 
• Coordinate across ShipBob departments to resolve operational constraints and engage directly with Merchant operational teams and external partners such as freight carriers as necessary to support operational execution. 
• Own operational metric reporting, including but not limited to VCPO, UPH, OPH (Batch, Labelling, Pick, Pack), on-time receiving and shipping, and merchant SLAs. Identify areas for improvement, troubleshoot problems, and implement solutions to maintain standards. 
• Align weekly with the Merchant to understand kitting and production volume requirements; partner with operations leadership to develop execution plans addressing staffing, capacity, and operational constraints. Monitor production progress, provide regular updates to the Merchant, and track Days of Backlog. 
• Develop and document Merchant-specific Standard Operating Procedures (SOPs) where needed; audit existing operational processes to ensure SOPs and work instructions are being followed. 
• Ensure compliance with Merchant packing guides, order instructions, retail labeling requirements, and Merchant Warehouse Expectations documentation; audit documentation for accuracy including GTIN, GS1-128, ASIN, Amazon Transparency, and Prop 65 labels. 
• Monitor B2B fulfillment performance to ensure all purchase orders are picked, packed, and shipped within required SLAs; assist with order prioritization to meet retailer Must Arrive By Dates, escalate risks that may impact ship dates or retailer compliance, and ensure orders are marked as invoiced upon shipment within the correct accounting period. 
• Utilize ShipBob internal tools to determine the optimal shipment mode for each purchase order in accordance with retailer routing guides; update the “Ship Option” field in the ShipBob WMS dashboard for each purchase order. 
• Coordinate directly with carriers assigned to each purchase order to ensure pickups occur within the designated shipping window. Schedule pickup appointments in accordance with carrier-provided pickup dates and site availability. Proactively resolve missed pickups or carrier no-shows to secure timely rescheduling. 
• Oversee inventory LOT hold and release management in the WMS in coordination with the Merchant; upon release approval, remove holds, return LOTs to available inventory, and evaluate and prioritize any resulting order backlog. 
• Evaluate operational feasibility for special requests or operational projects; coordinate with the ShipBob account team to scope requirements and communicate project timelines, constraints, and execution plans to the Merchant. 
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. Supervise daily workflows to ensure products are handled and stored correctly per defined safety and quality procedures. Maintain compliance with hygiene and contamination control standards and promote a culture of accountability. 
• Other duties/responsibilities as necessary. 

What you’ll bring to the table: 

• 2+ years of experience in warehouse, fulfillment, or logistics operations management. 
• Experience serving as an operational liaison between fulfillment operations and merchant or client teams, with a demonstrated ability to manage cross-functional relationships. 
• Sound understanding of fulfillment metrics including UPH, OPH, SLA management, and VCPO. 
• Experience with B2B fulfillment operations, retailer compliance requirements, and routing guide adherence. 
• Proficiency with WMS platforms and operational reporting tools. 
• Excellent written and verbal communication skills; ability to clearly communicate operational status and incidents to merchant partners. 
• Solid organizational and coordination skills with the ability to manage multiple priorities across B2B fulfillment, kitting, and VAS operations simultaneously. 
• Excellent problem-solving skills and ability to make real-time operational decisions in a fast-paced, physically demanding environment. 
• Experience developing and implementing SOPs in a warehouse or fulfillment environment. 

Perks & Benefits:

• Medical, Dental, Vision & Basic Life Insurance 
• Paid Maternity/Parental Leave Program 
• Paid Holidays & Flexible Time Off Program 
• Paid Sick Leave  
• Wellness Days (1 day/quarter) 
• 401K Match  
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/ 
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a base salary range of $70,000 - $75,000 for this role. The total compensation for this position in our compensation architecture is $54,878 - $91,463. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies.  

#LI-JN1

Please note that this job posting is only for ShipBob's temporary associate conversion program. Only temporary associates at ShipBob may apply.

Compensation: $15.75 /hr

Location: Fort Worth, Texas

Role Description:

Our Associates work together as a team to deliver an incredible experience for our customers every day. Dedication and commitment to excellence will set you apart as a candidate and set you up for success within our fast-growing company. At ShipBob there is a huge opportunity for career growth as we are invested in each and every employee’s success in their career.

What you’ll do:

As an associate you will be working within one of several teams: 

• Receiving: This team accepts our customers’ new inventory and owns the entire process of getting that inventory put away and accepted into our system. The responsibility of communicating the arrivals and any exceptions are receiving owned as well.
• Picking: Spread across two different processes our picking team is responsible for delivering products to the next stage of the process quickly and accurately. An integral team in the warehouse, pickers and their peers keep the flow of customers products moving and keep the warehouse humming. 
• Packing: The final touches before a customer receives their products, the packing team is responsible for ensuring the quality of each and every shipment as well as packing the items correctly. The packing team works together with picking to guarantee that shipments are fulfilled perfectly and owns all responsibility around those shipments.
• Other Duties as Required: We are a team which means you will be asked to help out in other areas out of your normal day to day responsibilities to ensure the operations are running efficiently.
• This role includes responsibility for ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality. Team members are expected to follow all standard operating procedures, report any concerns related to product condition or integrity, support traceability through accurate record-keeping, and contribute to a culture of continuous improvement and product safety awareness. 

What you’ll bring to the table:

• Able to work scheduled shifts including overtime, and/or weekends based on business needs and consistently arrive for work on time.
• Ability to lift up to 50 lbs without restriction.
• Able to stand and walk continuously during and up to a 8-10 hr shift.
• Able to bend, stoop, reach above, and push/pull frequently.
• May be required to help out in other departments as needed.
• You’re willing to get your hands dirty to get a task completed.
• You have the ability to adapt to change quickly.
• You are extremely detail oriented.
• Ability to quickly understand new processes and identify operational opportunities.
• You’re looking to get your foot in the door with a rapidly growing start-up company.
• Previous warehouse experience is not required. You will go through a 7 day training program!
• Must be 18 or older.

Perks & Benefits:

• Medical, Dental, Vision & Basic Life Insurance 
• 401K Match 
• Weekly paycheck with paid overtime eligibility  
• Pay Progression Program 
• Paid Time Off & Sick Time Off 
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/  
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)

#LI-DNI

Esta publicación de trabajo es específicamente para asociados temporales de ShipBob en nuestros SICs que están transitando a roles de empleado a tiempo completo.

Compensación: $15.75 /hr

Ubicación: Fort Worth, Texas

Descripción del Rol:

Nuestros Asociados trabajan juntos como equipo para brindar una experiencia increíble a nuestros clientes todos los días. La dedicación y el compromiso con la excelencia lo distinguirán como candidato y lo prepararán para el éxito dentro de nuestra empresa de rápido crecimiento. En ShipBob hay una gran oportunidad de crecimiento profesional ya que estamos invertidos en el éxito de cada empleado en su carrera.

Lo que harás:

Como asociado, trabajará dentro de uno de varios equipos:

• Recepción: Este equipo acepta el nuevo inventario de nuestros clientes y es responsable de todo el proceso de almacenar ese inventario y aceptarlo en nuestro sistema. La responsabilidad de comunicar las llegadas y cualquier excepción también corresponde a este equipo.
• Recolección (Picking): Dividido en dos procesos diferentes, nuestro equipo de recolección es responsable de entregar productos a la siguiente etapa del proceso de manera rápida y precisa. Un equipo integral en el almacén, los recolectores y sus compañeros mantienen el flujo de los productos de los clientes en movimiento y mantienen el almacén en funcionamiento.
• Empaque (Packing): Los toques finales antes de que un cliente reciba sus productos; el equipo de empaque es responsable de garantizar la calidad de cada envío y empacar los artículos correctamente. El equipo de empaque trabaja junto con el equipo de recolección para garantizar que los envíos se cumplan perfectamente y es responsable de todos los aspectos relacionados con esos envíos.
• Otras funciones según sea necesario: Somos un equipo, lo que significa que se le pedirá que ayude en otras áreas fuera de sus responsabilidades diarias normales para garantizar que las operaciones funcionen eficientemente.
• Este rol incluye responsabilidad de: garantizar que los productos se manejen, almacenen y distribuyan de manera que mantengan su seguridad, calidad y legalidad. Se espera que los miembros del equipo sigan todos los procedimientos operativos estándar, reporten cualquier inquietud relacionada con la condición o integridad del producto, apoyen la trazabilidad mediante registros precisos y contribuyan a una cultura de mejora continua y conciencia sobre la seguridad del producto.

Lo que aportarás:

• Capaz de trabajar turnos programados incluyendo horas extra y/o fines de semana según las necesidades del negocio, y llegar puntualmente al trabajo de manera consistente.
• Capacidad para levantar hasta 50 libras sin restricción.
• Capaz de estar de pie y caminar continuamente durante un turno de 8 a 10 horas.
• Capaz de agacharse, inclinarse, alcanzar objetos en altura y empujar/jalar con frecuencia.
• Puede ser necesario ayudar en otros departamentos según sea necesario.
• Está dispuesto a ensuciarse las manos para completar una tarea.
• Tiene la capacidad de adaptarse rápidamente a los cambios.
• Es extremadamente orientado al detalle.
• Capacidad para comprender rápidamente nuevos procesos e identificar oportunidades operativas.
• Busca abrirse paso en una empresa emergente de rápido crecimiento.
• No se requiere experiencia previa en almacén. ¡Pasará por un programa de capacitación de 7 días!
• Debe tener 18 años o más.

Beneficios:

• Seguro Médico, Dental, de Visión y de Vida Básico
• Plan de Jubilación 401K con contribución patronal
• Cheque de pago semanal con elegibilidad para horas extra pagadas
• Programa de Progresión Salarial
• Tiempo Libre Pagado y Tiempo por Enfermedad
• Paquete Integral de Beneficios >>> https://www.shipbob.com/careers/
• Conozca Nuestra Cultura de Alto Rendimiento >>> Visítenos en Instagram (@lifeatshipbob)

#LI-DNI

This job posting is specifically for temporary ShipBob associates in our SICs that are transiting to full-time employee roles.

Compensation: $17.00 - $18.00 per hour

Location: 11401 Harmon Rd., Fort Worth, TX

Role Description:

Our Associates work together as a team to deliver an incredible experience for our customers every day. Dedication and commitment to excellence will set you apart as a candidate and set you up for success within our fast-growing company. At ShipBob there is a huge opportunity for career growth as we are invested in each and every employee’s success in their career.

What you’ll do:

As an associate you will be working within one of several teams: 

• Receiving: This team accepts our customers’ new inventory and owns the entire process of getting that inventory put away and accepted into our system. The responsibility of communicating the arrivals and any exceptions are receiving owned as well.
• Picking: Spread across two different processes our picking team is responsible for delivering products to the next stage of the process quickly and accurately. An integral team in the warehouse, pickers and their peers keep the flow of customers products moving and keep the warehouse humming. 
• Packing: The final touches before a customer receives their products, the packing team is responsible for ensuring the quality of each and every shipment as well as packing the items correctly. The packing team works together with picking to guarantee that shipments are fulfilled perfectly and owns all responsibility around those shipments.
• Other Duties as Required: We are a team which means you will be asked to help out in other areas out of your normal day to day responsibilities to ensure the operations are running efficiently.
• This role includes responsibility for ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality. Team members are expected to follow all standard operating procedures, report any concerns related to product condition or integrity, support traceability through accurate record-keeping, and contribute to a culture of continuous improvement and product safety awareness. 

What you’ll bring to the table:

• Able to work scheduled shifts including overtime, and/or weekends based on business needs and consistently arrive for work on time.
• Ability to lift up to 50 lbs without restriction.
• Able to stand and walk continuously during and up to a 8-10 hr shift.
• Able to bend, stoop, reach above, and push/pull frequently.
• May be required to help out in other departments as needed.
• You’re willing to get your hands dirty to get a task completed.
• You have the ability to adapt to change quickly.
• You are extremely detail oriented.
• Ability to quickly understand new processes and identify operational opportunities.
• You’re looking to get your foot in the door with a rapidly growing start-up company.
• Previous warehouse experience is not required. You will go through a 7 day training program!
• Must be 18 or older.

Perks & Benefits:

• Medical, Dental, Vision & Basic Life Insurance 
• 401K Match 
• Weekly paycheck with paid overtime eligibility  
• Pay Progression Program 
• Paid Time Off & Sick Time Off 
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/  
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)

#LI-DNI

Esta publicación de trabajo es específicamente para asociados temporales de ShipBob en nuestros SICs que están transitando a roles de empleado a tiempo completo.

Compensación: $17.00 - $18.00 por hora

Ubicación: 11401 Harmon Rd., Fort Worth, TX

Descripción del Rol:

Nuestros Asociados trabajan juntos como equipo para brindar una experiencia increíble a nuestros clientes todos los días. La dedicación y el compromiso con la excelencia lo distinguirán como candidato y lo prepararán para el éxito dentro de nuestra empresa de rápido crecimiento. En ShipBob hay una gran oportunidad de crecimiento profesional ya que estamos invertidos en el éxito de cada empleado en su carrera.

Lo que harás:

Como asociado, trabajará dentro de uno de varios equipos:

• Recepción: Este equipo acepta el nuevo inventario de nuestros clientes y es responsable de todo el proceso de almacenar ese inventario y aceptarlo en nuestro sistema. La responsabilidad de comunicar las llegadas y cualquier excepción también corresponde a este equipo.
• Recolección (Picking): Dividido en dos procesos diferentes, nuestro equipo de recolección es responsable de entregar productos a la siguiente etapa del proceso de manera rápida y precisa. Un equipo integral en el almacén, los recolectores y sus compañeros mantienen el flujo de los productos de los clientes en movimiento y mantienen el almacén en funcionamiento.
• Empaque (Packing): Los toques finales antes de que un cliente reciba sus productos; el equipo de empaque es responsable de garantizar la calidad de cada envío y empacar los artículos correctamente. El equipo de empaque trabaja junto con el equipo de recolección para garantizar que los envíos se cumplan perfectamente y es responsable de todos los aspectos relacionados con esos envíos.
• Otras funciones según sea necesario: Somos un equipo, lo que significa que se le pedirá que ayude en otras áreas fuera de sus responsabilidades diarias normales para garantizar que las operaciones funcionen eficientemente.
• Este rol incluye responsabilidad de: garantizar que los productos se manejen, almacenen y distribuyan de manera que mantengan su seguridad, calidad y legalidad. Se espera que los miembros del equipo sigan todos los procedimientos operativos estándar, reporten cualquier inquietud relacionada con la condición o integridad del producto, apoyen la trazabilidad mediante registros precisos y contribuyan a una cultura de mejora continua y conciencia sobre la seguridad del producto.

Lo que aportarás:

• Capaz de trabajar turnos programados incluyendo horas extra y/o fines de semana según las necesidades del negocio, y llegar puntualmente al trabajo de manera consistente.
• Capacidad para levantar hasta 50 libras sin restricción.
• Capaz de estar de pie y caminar continuamente durante un turno de 8 a 10 horas.
• Capaz de agacharse, inclinarse, alcanzar objetos en altura y empujar/jalar con frecuencia.
• Puede ser necesario ayudar en otros departamentos según sea necesario.
• Está dispuesto a ensuciarse las manos para completar una tarea.
• Tiene la capacidad de adaptarse rápidamente a los cambios.
• Es extremadamente orientado al detalle.
• Capacidad para comprender rápidamente nuevos procesos e identificar oportunidades operativas.
• Busca abrirse paso en una empresa emergente de rápido crecimiento.
• No se requiere experiencia previa en almacén. ¡Pasará por un programa de capacitación de 7 días!
• Debe tener 18 años o más.

Beneficios:

• Seguro Médico, Dental, de Visión y de Vida Básico
• Plan de Jubilación 401K con contribución patronal
• Cheque de pago semanal con elegibilidad para horas extra pagadas
• Programa de Progresión Salarial
• Tiempo Libre Pagado y Tiempo por Enfermedad
• Paquete Integral de Beneficios >>> https://www.shipbob.com/careers/
• Conozca Nuestra Cultura de Alto Rendimiento >>> Visítenos en Instagram (@lifeatshipbob)

#LI-DNI

Location: This role requires working onsite at our Innovation Center in Forth Worth, TX, at least 50% of the time. 

Role Description: 

The Principal Merchant Success Manager plays a critical role in managing and scaling ShipBob’s most strategic merchant partnerships. Sitting at the intersection of account management, operations, and program leadership, this role blends on-site fulfillment expertise with executive-level relationship management to generate long-term success for both ShipBob and our merchants. This role reports to the Director, Merchant Success. This role will:

• Act as the program lead for assigned top merchants, building and running success frameworks that align operational performance with strategic growth goals.
• Partner directly with ShipBob’s fulfillment center teams to ensure processes, SLAs, and escalations are managed with speed and accountability.
• Oversee cross-functional initiatives spanning Success, Operations, Product, and Finance to deliver scalable solutions for complex merchant needs.
• Serve as a trusted advisor to executive stakeholders at both ShipBob and the merchant, ensuring visibility into performance, risks, and opportunities.

Success for this role is measured by the ability to build robust operating rhythms, resolve escalations through on-site leadership, and deliver expansion outcomes across domestic and international growth.

What you’ll do:  

• Serve as the primary program owner for top enterprise merchants, ensuring both day-to-day performance and long-term strategy.
• Split time between fulfillment centers and remote work to balance on-site execution with strategic planning.
• Conduct regular business reviews (on-site and virtual) to provide performance updates, align on goals, and strengthen partnerships.
• Partner with Operations leaders on-site to track KPIs, implement process improvements, and resolve escalations quickly.
• Oversee cross-functional initiatives that may include network expansion, process pilots, system enhancements, and cost-optimization projects.
• Inspire executive-level engagement by building trusted relationships and presenting performance insights and strategic opportunities.
• Serve as a liaison between merchants and fulfillment center leadership, translating merchant needs into operational action plans.
• Develop playbooks, SOPs, and reporting frameworks to standardize merchant program delivery across the portfolio.
• Comply to all food safety and compliance policies and regulations. 
• Additional duties and responsibilities as necessary

What you’ll bring to the table:

• 8+ years of experience in account management or program management in a supply chain/logistics role.
• Direct project management experience, certifications, and training is a bonus.
• On-site fulfillment or warehouse operations experience, with ability to partner effectively with front-line and leadership teams.
• Established history of managing enterprise-level clients and building executive-level relationships.
• Solid ability to run cross-functional projects through ambiguity, influencing without direct authority and entrepreneurial mindset.
• Business review and client-facing presentation experience at senior/executive levels.
• Demonstrated ability to resolve escalations and negotiate solutions under pressure.
• Demonstrated ability to communicate complex ideas clearly and persuasively, both in writing and verbally, while adapting style to diverse audiences including executives, cross-functional teams, and external partners.
• High proficiency with Microsoft Office Suite, reporting tools, and CRM platforms.
• Ability to work onsite at least 50% of the time at ShipBob's Innovation Center.

Perks & Benefits: 

• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Paid Holidays & Flexible Time Off Program
• Paid Sick Leave 
• Wellness Days (1 day/quarter)
• 401K Match 
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/
• See Our High-Performing Culture >>>Check us out on Instagram (@lifeatshipbob)

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a salary range of $115,496 - $145,000 for this role. The full base pay range for this position in our compensation architecture is $115,496 - $192,493. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies. 

Reports To: Executive Director  

About Luminary Hospice: 

At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey. 

Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers.  

About the role:  

The Hospice Care Consultant provides education and brings awareness to the hospice benefit with a primary focus on developing and maintaining relationships that give access to eligible patients to receive hospice services.  

Job Responsibilities:  

1. Assists the Executive Director/Administrator in establishing organization volume projections in the annual budget. 

1. Initiates marketing and promotional initiatives to achieve budgetary volume projections. 

1. Conducts market assessments and develops a comprehensive marketing plan designed to meet budgetary projections. 

1. Establishes and maintains positive working relationships with current and potential referral sources. 

1. Educates facilities, families, and the community at large on the hospice benefit. 

1. Provides leadership in strategic planning including identifying opportunities for additional or improved services to address customer needs. 

1. Support care team in field by gathering referral information, helping to obtain orders, and following up on pending referrals. 

1. Ensure annual education is completed and documented. 

1. Accountable to goals set by agency leadership, including development of unique referral sources, territory growth, and achieving admission/census goals. 

1. Other duties as assigned. 

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents in this job. The incumbents may be requested to perform job related tasks other than those stated in this description. 

Job Qualifications:  

1. A bachelor's degree in marketing, Business Administration, or related field preferred.
2. At least two (2) years experience in health care marketing, preferably in hospice care preferred.
3. Proficient in MS Office applications and ability to learn department and job-specific software systems.
4. Demonstrate organizational skills.
5. Demonstrate effective verbal and written communication skills.
6. Demonstrate analytical skills when problem-solving.
7. Demonstrate great attention to detail and a high degree of accuracy.

CORE COMPETENCIES: 

• Communication: Demonstrate knowledge to reply and receive information to and from others. 

• Customer Service: Works with customers to assess their needs in an effort to meet/exceed requirements and expectations. 

• Emotional Intelligence: Demonstrates knowledge on how to manage oneself and how to interact successfully with others. 

• Time Management: Demonstrate ability to manage your time productively and efficiently. 

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 50 pounds. 

Equal Employment Opportunity: 

Luminary Hospice is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. We are committed to providing a work environment free from discrimination and harassment, where all individuals are treated with respect and dignity. All employment decisions at Luminary Hospice are based on business needs, job requirements, and individual qualifications. 

Compensation and Benefits:  

Luminary Hospice offers a competitive compensation package, along with a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings options, and more. Our benefits are designed to support your health, well-being, and long-term financial goals. 

#ZR

The total target compensation for this role is $240,000 - $280,000. #LI-KS1

Job Description: 

The Regional Business Manager (RBM) will shape the Territory Account Manager (TAM) organization by creating a culture of performance and accountability based in transforming the standard of care in diagnosing CAD.

The RBM will hire, train, coach and develop their respective territory account manager team to execute against specific critical behaviors that deliver growth results. The Territory Account Manager (TAM) will be the face of Heartflow within a specific geographic region. The RBM will work with customers to ensure that they are extremely successful with Heartflow’s non-invasive cardiovascular diagnostic technology. It is the responsibility of the RBM to provide the team with expectations, resources and coaching to the standard that drives Heartflow adoption through the network of referring physicians. The position will partner with TAMs and accounts to proactively support, educate, and provide solutions to build high customer satisfaction.

This is a customer- facing role.  The primary focus is on spending time with direct sales team and customers. Customers include yet are not limited to Cardiologists, Internists, general practitioners, Nurse practitioners and physician assistance that manage patients with ACS/CAD.

Job Responsibilities:

• Will work cross functionally to create solutions as new opportunities present.
• Create progressive programming that disrupts the traditional means to reach ordering physicians who treat and manage patients with CAD.
• Will work directly with key strategic Heartflow accounts to drive growth and adoption of a cCTA and FFRct clinical pathway. In these accounts, the RBM will develop and execute business development plans working closely with the account’s key stakeholders.
• Facilitate cross-functional collaboration throughout the organization. Tools for program development could include key deployment of Heartflow’s internal leadership and physician mentors, organizing and staffing of dinner programs, VIP Visits, organizing Heartflow CT Pathway road-shows, referring physician office meetings, etc. This role will work closely with the other Heartflow team members to include respective TSM, Marketing, Market Access, CT Apps, Product Development and Clinical.
• Increase Heartflow usage within the designated key strategic Heartflow account by:
  • Maintaining and building relationships with referring physicians and other key clinical stakeholders
  • Educating customers on Heartflow’s value proposition by giving presentations/ having discussions with referring MDs
  • Promoting / championing Heartflow and building advocacy
• Production/Success/Achievement of the Territory Account Manager will be evaluated and based on performance in active/targeted accounts (metrics):
  • Meet / exceed quota for the strategic Heartflow accounts (within existing customer locations).
  • cCTA growth (conversion of non-invasive tests) and FFRct penetration / case growth over baseline (% and $) in assigned accounts.

Skills Needed:

• Meeting Sales Goals, Motivation for Sales team, Territory Management, Presentation Skills, Performance Management, Building Relationships, Emphasizing Excellence, Negotiation, Results Driven, Sales Planning, Managing Profitability
• Demonstrate ability to hire, develop, performance manage and promote talent
• Proven sales management skills and track-record of sales achievement
• Account development - Experience building and supporting strong clinical programs
• Clinical / technical proficiency - Quick learner able to grasp new clinical/technical information and then disseminate to customers.
• Develop relationships with key account stakeholders, drive awareness of a cCTA/FFRct pathway, broaden Heartflow referrals, and deepen Heartflow adoption.
• Work in a cross functional capacity to coordinate field and HQ resources needed to support focused customers and execute program development plans, support sales, marketing, education and training.
• Customer-focused mentality.
• Knowledge of cardiac patient pathways and diagnostic technology is preferred.
• Self-motivated and ability to initiate, organize, and complete projects.
• Excellent problem-solving ability, especially under pressure.
• Extremely strong work ethic.
• Works well in a cross-functional team environment.
• Excellent verbal and written communication skills. Professional etiquette.
• Experience with Salesforce.com or similar CRM

Educational Requirements & Work Experience: 

• 4-year degree with 5+ years of related sales or clinical experience or 2-year degree with 7+ years related sales or clinical experience.
• Degree in Science, Medical, Business, Marketing or Technical field is preferred.
• Prior experience in medical device, cardiology pharmaceuticals, cardiology radio-pharmaceuticals, hospital, or medical software is highly desired
• Experience with introducing new cardiovascular technologies into hospitals is highly desired

Physical Demands of the Job: Up to 60% travel from your home office is expected.

• Be the first to hear about new openings that match your background
• Connect with a friendly recruiter who understands your expertise and aspirations
• Get early access to amazing opportunities
• Stay in the loop on company updates, hiring events, and growth initiatives
• Build a relationship with a team that values innovation, collaboration, and continuous improvement

• A collaborative, team-based culture that values your voice and ideas
• Competitive compensation and outstanding benefits
• A minimum of 4 weeks PTO for all team members
• Health, dental, and vision plans to support you and your family
• 401(k) retirement savings plan with employer match
• Opportunities for professional development and internal mobility
• A stable, growing organization with a strong commitment to innovation and community

PMG's People & Culture team includes People Operations, HR Business Partnership, Learning & Development, Organizational Effectiveness, Talent Acquisition, and HR Project Management.  If you are interested in joining this world-class team but do not see a role posted that fits your skills and experience, share your resume and information with us here.

Position Summary: We are seeking a detail-oriented and organized individual to join our team as a Demand Writer. In this role, you will be responsible for drafting, editing, and finalizing demand letters. This role entails a high level of synthesizing and summarizing of various documents, including medical records, police reports, and witness statements, to incorporate into demands. This position will work closely with attorneys and litigation teams to ensure accurate and timely completion of all tasks, supporting a cooperative team dynamic. 

Key Responsibilities: 

• Draft demand letters for liability, PIP, and UIM using all available and relevant data. 
• Summarize and synthesize file documents, including medical records, police reports, witness statements, and other items, for purposes of incorporating into demands 
• Edit demands and other documents in a timely manner according to the usage and style requirements set out in AP, AMA, and WLG Style Guide.
• Maintain an accurate archive of edited and unedited drafts.
• Communicate with attorneys and litigation teams to better understand the information associated with assigned cases.
• Successfully support a cooperative team dynamic.
• Maintain and stay current on checklist items.
• Performs other duties as required.

Work Experience Requirements: 

• Must be proficient in Microsoft Office suite  
• Excellent organizational skills with outstanding attention to detail  
• Professional appearance and behavior  
• Ability to maintain a high degree of discretion dealing with confidential information 

Education Requirements: 

• Bachelor's degree in journalism, communications, English, or a related field required. Previous experience/knowledge of AP style preferred.

Physical Requirements:  

• Office environment with normal business hours necessary to satisfactorily perform job functions.   
• Stationary Position – Must be able to remain in a stationary position up to 50% of the time.  
• Move or Traverse – This position needs to occasionally move about inside the office to access file cabinets, meeting rooms, office machinery, etc.  May occasionally ascends/descends the stairs to get to other floors, cafeteria and parking area.
• Dexterity – constantly operates a computer and other office machinery such as a copy machine/printer.  
• Move, Transport, Position, Put, Install, Remove - Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs. 
• Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information - The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess - The ability to observe details at close range (within a few feet of the observer).

Benefits and Perks:

• Medical, dental, vision
• Company paid Life and AD&D Insurance
• Company Paid STD (with no waiting period) and LTD Insurance
• Option to purchase additional Life and AD&D Insurance
• Voluntary Critical Illness, Accident, and Hospital Indemnity Coverage
• 401(k) with company contributions
• Paid Time Off
• 10 Company Holidays 
• Tuition Reimbursement

We are seeking a Project Manager to join our Private Equity and M&A team! A focal point of the IMA Next growth strategy is the creation and development of industry vertical and product specialty practice areas.  Within the Private Equity and M&A specialty practice, IMA will align the IMA resources needed to deliver superior services tailored to meet the specific needs of private equity investors and corporate clients contemplating a merger or acquisition. This role leads the due diligence process from initial engagement through deal close, working with various departments across the IMA enterprise to complete and deliver the diligence report. 

Responsibilities include, but are not limited to:

• Support and demonstrates IMA’s core values
• Values and understands the importance of diversity, equity, and inclusion among all IMA associates
• Independently access and analyze due diligence data site content: review, download, and organize due diligence matters; and distribute relevant information to internal teams and industry specialists for comprehensive analysis.
• Participate in client presentations and fund stewardship reports with minimal oversight.
• Maintain consistent, high-quality client services according to set expectations.
• With minimal oversight, conduct an overall evaluation of target company’s existing and historical insurance programs to determine adequacy of coverage and identify potential post-close needs.
• With minimal oversight, collaborate with product line specialists to assess transaction-specific exposures, analyze coverage, conduct actuarial assessments of self-funded costs, identify potential uninsured risks.
• Estimate pricing for recommended, transaction-specific, and post-close coverages.
• Evaluate and project estimated annual cost of risk for target-company’s insurance program.
• Work with IMA client advantage partners to identify insurance-related considerations (e.g. Claims, Risk Control, Legal).
• Ensure a smooth and thorough handoff to the IMA service team post-transaction.

Required skills and experiences:

• 5-7 years of professional insurance experience preferred.
• Property & Casualty (P&C) license (must be obtained within the first 3 months of hire).
• Basic understanding of the P&C insurance due diligence process.
• Foundational knowledge of the private equity sector and corporate acquisitions.
• Ability to assess the financial impact of P&C insurance in acquisition scenarios.
• Flexibility and responsiveness to meet the fact-paced demands of the private equity space.
• Some experience working with C-suite executives.
• Strong technical skills to support client service and deliverables.
• Proven ability to build and maintain strong relationships with clients, carriers, and partners.
• Bachelor’s degree required, advanced degree a plus.

Business Intelligence & Data Analyst

Location: Hybrid
Type: Full-Time
Reports to: Director of Business Intelligence

We're looking for an analytically strong, hands-on BI & Data Analyst with 3-5 years of experience turning data into decisions. In this role, you'll own our Power BI environment, work directly in Microsoft Fabric, and partner across the business to deliver reporting and insights that drive better decisions.

About MyFundedFutures

MyFundedFutures (MFF) is a fast-growing futures evaluation and trading firm built for the next generation of global traders. We sit at the intersection of capital markets, technology, and risk, giving traders the tools, capital, and infrastructure to succeed.

Our data platform is already built on Microsoft Fabric using a Medallion architecture (Bronze, Silver, Gold), with clean, structured data flowing across trading platforms, CRM, risk engines, payments, support, and marketing data. The foundation is in place. Now we need someone to expand our Power BI ecosystem across the business and help strengthen a culture where decisions are backed by data.

What You'll Be Doing

Data & Reporting

• Own our Power BI environment end to end, including semantic models, DAX, and dashboards for executive leadership, risk, finance, operations, marketing, and support.
• Maintain and improve data pipelines in Microsoft Fabric, including Data Pipelines, Dataflows, and Notebooks, to keep data flowing reliably across the business.
• Build scalable data models using star schema and fact/dimension design principles.
• Deliver automated daily, weekly, and monthly reporting that gives teams timely, reliable access to key metrics.

Analysis & Insights

• Analyze trader behavior, including success rates, churn, risk signals, and anomalies.
• Support pricing, product, and growth decisions through scenario modeling, sensitivity analysis, and financial performance reviews.
• Identify early warning signals in risk and operational data before they become larger issues.

Cross-Functional Partnership

• Partner closely with the COO, Risk, Finance, Marketing, Product, and Support teams to translate business questions into analytical frameworks and actionable insights.
• Act as a trusted internal partner who helps teams understand what is happening in their area of the business and why.

What We're Looking For

Required

• 3-5 years of experience in business intelligence, data analytics, or a related field.
• Strong SQL skills, including complex queries, CTEs, window functions, and performance tuning.
• Hands-on Power BI experience, including semantic models, DAX, and business-critical reporting.
• Python and/or PySpark experience for data work, including pandas, scripting, API calls, and automation.
• Strong data modeling fundamentals, including schema design, grain definition, and scalable reporting structures.
• Experience with Microsoft Fabric or a comparable platform such as Azure Synapse, Data Factory, or Databricks.
• Experience integrating data from APIs, webhooks, or third-party SaaS platforms.
  
  

Nice to Have

• Experience in capital markets, futures trading, prop firms, or brokerage operations.
• Familiarity with drawdowns, leverage, volatility, and liquidation concepts.
• Experience working with financial time-series data.
• Interest in machine learning use cases such as churn prediction, anomaly detection, and forecasting, with openness to tools such as AutoML and MLflow as that capability evolves.

How You Work

• You translate complex data into clear, practical narratives for non-technical stakeholders.
• You work autonomously and are comfortable taking initiative in a fast-moving environment.
• You bring a strong sense of ownership and follow through on problems from identification to resolution.
• You are comfortable operating in ambiguity and can create structure when priorities are evolving.
• You think critically and creatively, challenge assumptions, and look for better ways to solve problems.

Why MFF

• Help shape how a high-growth trading firm makes decisions.
• Work alongside experienced operators from capital markets, fintech, and trading technology.
• Flexible work environment focused on outcomes and impact.
• Competitive compensation and meaningful room to grow as the company scales.

What we can offer: 

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. 

We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value.  At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board.  We want our colleagues to grow with our global business.  That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits.  Come join the team! 

The Opportunity:

As the Construction Project Manager for the DVLED Installation Solutions Team, you will play a key role in bringing complex projects to life from start to finish. You’ll oversee planning, coordination, and execution, ensuring each project runs smoothly from inception through completion. In this role, you’ll secure the necessary licenses and permits across various jurisdictions and serve as the main point of contact for subcontractors, construction teams, and local government representatives, including city, county, and borough officials.

Your expertise in construction methodologies will allow you to confidently lead multidisciplinary teams and drive successful project outcomes. You’ll rely on your strong knowledge of local and national construction codes to ensure compliance and quality at every stage. A California General Contractor License Class B (or equivalent certification) is required, and your leadership and technical experience will be essential to the continued success of the DVLED Installation Solutions Team.

Responsibilities:

In this role, you will be responsible for managing and obtaining General Contractor licenses across required states and municipalities, ensuring full compliance with all projects and business operations. Your key responsibilities include:

• Take ownership of managing and acquiring General Contractor licenses across required states and cities, ensuring full compliance for all projects and business operations.
• Lead and direct subcontractors and vendors to deliver projects on time and within budget through regular meetings, site visits, and thorough closeout procedures.
• Maintain accurate, up-to-date schedules, budgets, and project documentation within the department’s online project management system to ensure full visibility and accountability.
• Partner with business leaders and engineers to navigate local, state, and federal regulations, providing clear and actionable compliance guidance.
• Oversee architectural and signage plan execution to ensure alignment with construction requirements and brand standards.
• Advise and support internal stakeholders—including engineers and HQ R&D teams—on new and upcoming turnkey construction projects.
• Ensure every project meets OSHA standards, adheres to specifications, stays within budget, and is completed on schedule, with customer satisfaction as your top priority.
• Take on additional duties and responsibilities as needed to support the team’s overall success.

Qualifications:

• High School diploma required, along with a minimum of 5 years of hands-on experience in retail construction, design management, or project management.
• A California General Contractor’s License (Class B) is strongly preferred; equivalent licensure in other states will also be considered.
• Demonstrated knowledge of construction methods, materials, and project management best practices, especially within large-scale commercial projects.
• Highly organized professional with the ability to manage multiple projects and priorities in a fast-paced environment.
• Strong written and verbal communication skills, with the ability to effectively collaborate with internal teams, vendors, and stakeholders.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and experienced with project management software such as Microsoft Project and Smartsheet.
• Self-motivated and able to work independently, while also contributing positively within a team setting.
• Detail-oriented problem solver who can anticipate challenges and drive practical, effective solutions.

Physical Requirements:

• Ability to lift and carry equipment up to 50 lbs.
• Ability to transport project-related materials and equipment as required.
• Willingness to travel up to 50% of the time to various project sites.

#LI-TF1

Position Summary:  The Litigation Paralegal at Witherite Law Group will manage a caseload of 50-75 cases, assisting attorneys with drafting demand letters, pleadings, motions, and discovery responses. This position requires detailed auditing of cases, including medical bills, case expenses, and subrogation liens, and ensuring accurate case data management in Filevine. The paralegal will also assist in trial preparation, communicate with clients and external parties, and maintain professional standards of appearance and conduct. Experience with trucking litigation is a plus.

Key Responsibilities:

• Effectively manage a case load of 50-75 cases.
• Accurately draft demand letters, pleadings, discovery and various motions.
• Continually communicate with clients, counsel, experts, and courts.
• Audit cases for all expenses (medical bills, case expenses, LOP providers, subrogation liens).
• Accurately maintain case management data in Filevine (case management database).
• Prepare trial documents and assist with trial preparation.
• Proficient in personal injury law involving motor vehicle collisions.
• Proficient in preparing discovery responses.
• Detail oriented with a focus on grammar and language arts.
• Professional appearance and behavior.
• Working knowledge of common deadlines and protocols of personal injury litigation.
• Trucking experience preferred.

Qualifications:

• Exceptional verbal and written communication skills on the phone, in person and email 
• Excellent time management, multi-tasking, and critical thinking abilities 
• College degree or comparable paralegal certification and experience 
• Minimum of 4 years of experience required in a plaintiff’s personal injury law firm, 5+ years' experience preferred 
• Proficient in Microsoft Office Suite and Case Management software (Filevine preferred) 

Physical Requirements:  

• Office environment with normal business hours necessary to satisfactorily perform job functions.   
• Stationary Position – Must be able to remain in a stationary position up to 50% of the time.  
• Move or Traverse – This position needs to occasionally move about inside the office to access file cabinets, meeting rooms, office machinery, etc.  May occasionally ascends/descends the stairs to get to other floors, cafeteria and parking area.
• Dexterity – constantly operates a computer and other office machinery such as a copy machine/printer.  
• Move, Transport, Position, Put, Install, Remove - Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs. 
• Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information - The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess - The ability to observe details at close range (within a few feet of the observer).

Benefits and Perks:

• Medical, dental, vision
• Company paid Life and AD&D Insurance
• Company Paid STD (with no waiting period) and LTD Insurance
• Option to purchase additional Life and AD&D Insurance
• Voluntary Critical Illness, Accident, and Hospital Indemnity Coverage
• 401(k) with company contributions
• Paid Time Off
• 10 Company Holidays 
• Tuition Reimbursement

ROLE SUMMARY:

The Risk Control Client Experience & Technology Manager is responsible for identifying and implementing operational best practices within the Risk Control Division to ensure a positive “Client Experience”. This will include identifying, developing, deploying and maintaining a variety of software tools accessed by clients and Risk Control teammates. The members of the Risk Control team will also be considered clients, and this position will enhance the performance of the Risk Control Team by automating or offloading administrative tasks from the team in support of the team’s long-term strategic plan.  This person will support Risk Control Team Leaders and Risk Control Industry Leaders to have resources, best practices, and enhance collaboration across all offices to support new business and client retention. Once established, to ensure a current knowledge of the operational demands on Risk Control, this position may also be responsible for approximately a 25% client service workload direct to IMA clients.

Essential job responsibilities include but are not limited to:

• Supports Risk Control Team by responding to client questions on software tools.
• Demonstrates IMA’s core values and values and understands the importance of diversity, equity, and inclusion among all IMA associates.
• Support Risk Control Team Leaders and Risk Control Industry Leaders to increase efficiency and margin through centralized access to tools, resources, marketing tools, and success stories.
• Interacts professionally with Risk Control Teammates, Market Leaders, Producers and AEs to aid in client retention and garnering new business.
• Act as a trusted advisor and resource to teams related to gathering, interpreting, and reporting out on data initiatives such as Loss Source Analysis and Safety Perception Surveys.
• Identify, develop, deploy and maintain technology solutions for Risk Control projects and initiatives as prioritized by Risk Control and Shared Services Leadership. (e.g. workload tracking)
• Search out and maintain a vendor list of vetted vendors for internal use and referral to clients.
• Update clients using 3rd party software tools and negotiate renewals based on accurate usage.
• Act as Liaison to outsourced operational partners, (e.g., ResourcePro and Loss Analysis Tools) and provide recommendations related to process improvements.
• Manage operational aspects of 3rd party vendor relationships, including agreements, billing, expense reconciliation, legal review, and vendor setup/termination.
• With minimal guidance, provide leadership to the Project Coordinator and ensure that project visibility is shared with internal customers at least monthly.
• Deliver Risk Control service to assigned external clients to ensure client retention.

Required Experience and Skills: include but are not limited to:

• Five to ten years of similar or related experience.
• Strong project management skills.
• Expert experience with MS Office products required in Excel, PowerBI and other Microsoft Apps and products.
• Knowledge of agency management systems software, preferably Epic.
• Moderate amount of travel required (less than 25%).
• Bachelor’s Degree preferred or equivalent experience.

#LI-JS1

Purpose of Role

As MFFU seeks registration as an Introducing Broker (IB) and builds its own proprietary trading platform, the Head of Compliance will be responsible for ensuring that these initiatives meet all applicable legal and regulatory requirements. This includes navigating NFA registration processes, platform governance, and proactively embedding compliance into product development and customer onboarding processes.

Reporting to the Chief Operating Officer, the Head of Compliance will design, implement, and manage a comprehensive compliance management system that ensures adherence to applicable laws, rules, and industry standards. This leader will partner with executive management, product, trading operations, and risk teams to embed compliance into daily processes, enabling innovation while maintaining regulatory excellence.

This is a pivotal leadership role, responsible for developing compliance frameworks that support MFFU’s growth, maintain regulatory integrity, and protect traders, partners, and the firm.

Key Responsibilities

Compliance Leadership

• Lead the design and ongoing management of MFFU’s enterprise compliance program, including policies, monitoring, and reporting systems.
• Build and oversee a team responsible for operational compliance, AML/KYC, licensing, and risk governance.
• Ensure compliance with CFTC, NFA, and CME Group regulations and applicable futures and derivatives laws.
• Ensure compliance with know-your-customer (KYC), account supervision, risk disclosure, and segregation requirements applicable to IBs.
• Serve as the firm’s primary liaison with regulators, external auditors, and legal advisors.

Regulatory & Licensing Oversight

• Manage the firm’s registration and licensing obligations as an Introducing Broker, including NFA filings, annual renewals, and disclosures.
• Develop IB operational controls in coordination with partnered FCMs, including account reconciliation, customer complaint handling, and dispute resolution processes.
• Oversee partner relationships with FCMs, vendors, and service providers to ensure contractual and regulatory compliance.
• Maintain required reporting and recordkeeping frameworks, ensuring readiness for regulatory examinations.

Compliance Program Development

• Develop, implement, and maintain policies related to trade surveillance, data protection, risk management, and conflicts of interest.
• Establish robust AML/KYC procedures aligned with futures and brokerage operations.
• Collaborate with product and technology teams to embed “compliance by design” into platforms and workflows.
• Lead regular compliance training across all departments and promote a culture of integrity, accountability, and transparency.
• Serve as the compliance stakeholder in the development of MFFU’s proprietary trading platform, ensuring integration of:
• Trade surveillance systems
• Customer data protection and retention protocols
• Regulatory reporting (e.g., NFA/CFTC)
• Risk management controls, including pre-trade risk checks and margin controls
• Partner with engineering, UX, and product teams to implement compliance-by-design architecture and user flows for onboarding, trading, and account management.
• Develop compliance protocols for algorithmic and automated trading strategies, including flagging suspicious or manipulative trading behavior.
• Oversee cybersecurity compliance in accordance with NFA/CFTC guidance and future SEC/CISA expectations as platform matures.
• Develop and maintain a compliance risk register for new products or platform features, including emerging risks like digital assets, API access, and automated trading.

Monitoring & Governance

• Review and interpret regulatory changes, ensuring timely communication and adaptation within the firm.
• Conduct internal audits and testing to identify, assess, and remediate compliance risks.
• Report key compliance risks and trends to the COO, CEO, and Board of Directors.
• Oversee investigation and remediation of compliance issues, ensuring documentation and corrective action.

Qualifications

• Bachelor’s degree in Finance, Economics, Law, or related field required; advanced degree (JD, MBA, or LLM) preferred.
• 10+ years of experience in compliance, risk, or regulatory roles within a futures, brokerage, or fintech organization.
• Deep knowledge of CFTC, NFA, and CME Group rules, futures industry regulations, and Introducing Broker operations.
• Proven success in building or scaling compliance frameworks within a regulated or transitioning financial entity.
• Strong understanding of AML/KYC requirements, trade surveillance systems, and data governance.
• Experience collaborating with regulators, auditors, and executive teams in complex, fast-paced environments.
• Series 3 and/or Series 30 licenses (or ability to obtain within 120 days).

Preferred Experience

• Prior experience registering or operating an Introducing Broker, CTA, or FCM entity.
• Exposure to algorithmic trading or electronic market infrastructure.
• CAMS, CRCM, or FRM certification is a plus.
• Direct involvement in building or managing compliance for a proprietary trading or brokerage platform
• Understanding of market data feeds, exchange integration, and pre/post-trade analytics
• Familiarity with trading technology stacks such as FIX, WebSocket, or REST APIs
• Experience with compliance tools such as Actimize, NICE, Refinitiv, or similar surveillance systems