MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

As a Staff Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts. You will partner closely with stakeholders across the organization from Engineering, Product, Product Design, and even Field-facing teams to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making.

We are looking to speak to candidates who are based in Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Columbus, Dallas, Miami, Nashville, New York City, Philadelphia, Raleigh, Washington DC, Tysons for our hybrid working model.

Position Expectations

• Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
• Recognize patterns in a sea of information and take action accordingly
• Develop a strategic approach to program management that balances agility and process. This involves discerning when to provide direct guidance and when to empower teams by establishing clear frameworks and guidelines for ongoing initiatives
• Build strategic partnerships with Product, Design, and Engineering stakeholders
• Expand knowledge into new domains as called upon
• Act as a mentor to junior TPMs and lead by example
• Embody MongoDB's core values and leadership principles

The right candidate for this role will be

• Experienced with 10+ years of working in an engineering organization leading complex cross-functional technical programs
• Experienced with 5+ years of Software development background
• Able to partner with technical stakeholders in methodically breaking down engineering challenges to deliver against abstract goals
• Able to participate in technical design discussions and summarize trade-offs, outcomes, and next steps
• Skilled at communicating across a diverse set of engineers and stakeholders
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Hyper-organized and capable of coordinating across multiple independent work streams and organizations
• A role model for effective execution practices, driven by an attuned sense of priority and urgency
• Able to leverage their experience in program delivery to influence improvements to our tools, operations, architecture
• Trained in working with project tracking software (e.g. Jira, Rally, MS Project)
• Familiar with MongoDB or a comparable technology

Nice to have!

• Exposed to generative AI and Machine Learning
• Interested in business automation work such as scripting in Python, Google Apps Script and Slack
• Familiar with tools and methodologies for code analysis, refactoring, and automated testing

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 2263203305

About the role:

Samsara is seeking a Manager, Sales Operations to play a pivotal role in designing, scaling, and elevating the systems, processes, and policies that power our global sales engine. As a trusted partner to senior leaders across Samsara’s go-to-market teams, you will own and scale critical Run-the-Business (RTB) processes, ensuring our sales organization operates with speed, accuracy, and consistency as we grow past $2B in revenue. This leader will have an outsized impact on the future of our sales organization by delivering long-term, transformative solutions that bring together people, process, and technology across the pre-sales customer journey.

This role is open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, and Seattle Metro.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.
• You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role, you will:

• Own, scale, and uplevel Run-the-Business (RTB) processes that are critical to keeping Sales running seamlessly—driving accuracy, speed, and continuous improvement.
• Hire, develop, and retain talent on the team, with a view towards using automation to expand per person capacity
• Drive operational excellence in account segmentation, territory planning, and execution, building the frameworks and analyses that guide how we assign and manage books of business.
• Work with systems and data teams to enhance workflows, automate manual tasks, and drive efficiency across the Sales organization.
• Leverage Salesforce CRM and advanced Excel logic to manage complex ownership models, territory rules, and opportunity distribution.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 5+ years of experience in sales tools management or related roles.
• 2+ years of people management experience
• Proven success in managing tools and/or processes for large sales teams (1,000+  users).
• Demonstrated ability to use AI tools and automation to increase productivity and transform team capacity
• Strong project management skills with experience in implementation and ROI measurement.
• Excellent communication and collaboration skills.
• Familiarity with CRM systems, sales automation tools, and productivity software
• Bachelor’s degree in business, finance, economics, engineering, or a related field; MBA is optional

An ideal candidate also has:

• Expertise in Salesforce CRM (Administrator experience a plus).
• Advanced Excel/Google Sheets proficiency.
• Experience in account segmentation, territory planning, and sales operations execution.
• Strong communication skills with both technical and business stakeholders.
• Project/program management experience; familiarity with Lead-to-Cash systems or process improvement methodologies is a plus.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Developer Experience & Product Platform (DEeP) org empowers all of Stripe's products with a shared product platform that can help with rapidly delivering high quality, consistent, cross-product experiences across our UI and API surfaces. It focuses on providing a consistent and scalable developer experience that any developer can leverage to accelerate a customer’s ability to create value from Stripe.

What you’ll do

We are seeking an experienced Technical Program Manager to join our Organization Access Platform (OAP) team, focusing on security initiatives. In this role, you will drive critical security programs across multiple teams, manage dependencies, and ensure the successful delivery of security features that protect our platform and users. This is a highly technical role requiring strong program management skills and the ability to influence cross-functional stakeholders.

Your role involves spearheading large-scale technical programs, solving intricate challenges, and ensuring successful product launches.

Responsibilities

• Lead end-to-end program management for critical security initiatives including API key security, Account Takeover (ATO) prevention, login access controls, and other risk/security/fraud prevention measures
• Drive cross-team dependencies and collaboration between security, fraud operations, and product engineering teams
• Track, communicate, and resolve program blockers across multiple workstreams
• Develop implementation roadmaps and execution strategies for complex security features
• Partner with engineering managers to define technical requirements and prioritize security enhancements
• Establish metrics and reporting processes to measure program effectiveness and security outcomes
• Facilitate decision-making processes when trade-offs are required between security, user experience, and development timelines
• Represent OAP security initiatives in cross-functional meetings and leadership reviews

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of technical program management experience with demonstrated success in security-focused initiatives
• Experience managing complex technical programs with multiple stakeholders and dependencies
• Strong understanding of security concepts and best practices, particularly in API security, authentication systems, and access controls
• Excellent communication skills with the ability to translate complex technical concepts to various audiences
• Proven track record of influencing decisions across teams without direct authority
• Experience working with engineering and product teams in a fast-paced environment
• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience)

Preferred qualifications

• Experience with payment systems, financial technology, or enterprise SaaS platforms
• Knowledge of compliance requirements related to data security (SOC2, PCI, etc.)
• Experience with identity and access management systems
• Background in API development or platform security
• Previous experience working on developer platforms or developer experience

At Tend, we’re doing dental differently — replacing the obstacles of traditional dental care with hospitality, comprehensive diagnostics, and moments of Surprise and Delight. For many of our members, we’re the first practice where they’ve felt genuinely at ease about their oral health. That trust is an extraordinary opportunity, and a real responsibility.

As a Dentist at Tend, you’ll deliver best-in-class clinical care in a modern, thoughtfully designed studio. You’ll be busy from day one, treating a well-booked schedule of members across a full scope of operative, restorative, and cosmetic procedures — supported by an experienced clinical and operational team. We diagnose the whole person, looking beyond decay and gum disease to malocclusion, occlusal wear, and sleep-disordered breathing, so members leave informed, respected, and in control of their care.

Depending on your experience and interests, this role offers the opportunity to focus on delivering exceptional clinical care as an Associate Dentist or to take on additional leadership responsibilities as a Lead Dentist — helping guide clinical excellence, mentor teammates, and hold the standard for your studio.

Our model is built for driven dentists: those who want to grow clinically, take on complex cases, lead with confidence, and be rewarded for high performance. You’ll be part of a collaborative, energized team that’s raising the bar for dentistry — and having fun doing it.

Compensation & Earning Potential

Our compensation model is designed to reward high-quality clinical care, comprehensive treatment, and strong production—while providing consistency and transparency.

All dentists receive a guaranteed daily rate and earn a tiered percentage of adjusted production, with:

Associate Dentists: 30–40% of adjusted productionLead Dentists: 32–40% of adjusted production, reflecting their expanded clinical leadership and impact

Lead Dentists are also eligible for a monthly studio performance bonus, tied to key clinical and operational KPIs.

What You’ll Do

Clinical Excellence & Scope of Practice (All Dentists)

• Deliver a full spectrum of high-quality clinical services—including restorative care such as inlays/onlays, crowns, veneers, endodontics, extractions, implants, and cosmetic dentistry—within Tend’s modern, digitally enabled studio environment
• Treat a dynamic mix of cases that go beyond basic dentistry, with opportunities to perform comprehensive, esthetic, and function-driven care
• Lead comprehensive exams that diagnose the whole person — every member leaves aware of their dental conditions and potential solutions in a way that is clear, confident, and efficient
• Develop thoughtful, member-centered treatment plans grounded in legitimate clinical findings and honest risk assessment, driving both oral health outcomes and case acceptance
• Diagnose and treat TMJ-related conditions, including the delivery of therapeutic Botox as part of a comprehensive care approach

Be a Profession Leader in Clear Aligner and Sleep Therapy (All Dentists)

• Identify and address malocclusion, occlusal wear, fracture lines, and sleep-disordered breathing early — using our tested frameworks, not scripts, to educate members compassionately and help them avoid more invasive, costly outcomes down the road
• Drive adoption and growth of clear aligner treatment, from diagnosis through case planning, bonding, and follow-up care
• Evaluate and treat members for sleep-disordered breathing, incorporating sleep medicine solutions into treatment planning where appropriate
• Build proficiency in aligner case selection, staging, and execution, contributing to a high-performing aligner program
• Partner with clinical leadership to expand advanced treatment offerings and continuously elevate clinical scope

Productivity, Flow & Patient Experience (All Dentists)

• Manage a dynamic, productive schedule—balancing operative procedures, hygiene checks, aligner starts, and same-day treatment opportunities
• Be schedule obsessed by partnering with studio teams to build efficient and productive shifts—reviewing schedules in advance, strategizing in daily huddles, and offering same-day care when possible
• Drive production through proactive diagnosis, completion of full treatment plans, and efficient use of chair time—without compromising quality of care
• Deliver a hospitality-driven member experience grounded in the Three C’s — Personalized Care, Empowering Communication, and Human Compassion — bridging the knowledge gap so members understand not just what, but why
• Hold the line on our Priority Framework: safety first, then outstanding member experience, then efficiency — never trading one for another

Team Collaboration & Studio Performance (All Dentists)

• Partner closely with dental assistants, hygienists, and studio leadership to deliver coordinated, high-quality care
• Collaborate across disciplines to ensure alignment in treatment planning, execution, and patient experience
• Engage in ongoing clinical development, including calibration, CE, and peer learning to expand scope and skillset

Clinical Leadership & Studio Ownership (Lead Dentist Focus)

• Mentor and coach dentists, hygienists, and dental assistants in diagnosis, treatment planning, and clinical execution to elevate overall team performance
• Lead clinical onboarding, training, and ongoing development of providers, reinforcing Tend standards and best practices
• Partner with the Studio Manager to optimize scheduling, member access, and studio performance—driving both care outcomes and production
• Lead daily huddles and clinical calibrations focused on workflow, member care, and continuous improvement
• Review clinical outcomes (including re-dos and escalations) and implement solutions to improve quality and consistency of care
• Own complex cases and member escalations using our Empathy → Confidence approach — listen actively, recap concerns with warmth, and present a resolution. The provider holds the thread.
• Help build a high-performing, growth-oriented studio culture in partnership with clinical and operational leadership

Who You Are

You embody our Tend values and demonstrate key competencies that ensure both patient success and team excellence. At Tend, these values aren’t just words on a wall — they are essential to how we hire, lead, and collaborate. Every dentist and team member is expected to show up with a mindset grounded in our mission, vision, and values. This is what drives our culture, our clinical standards, and the patient experience we’re proud to deliver every day.

Tend Values:

• Tend to Others – Deliver outstanding oral health outcomes and patient experiences. You put the team and patient first, even in fast-paced settings.
• Be Brave Enough to Lead – Act with integrity and take initiative to solve problems, coach others, and raise the bar.
• Savor the Ride – Celebrate wins, stay resilient in challenging moments, and bring positivity to the workplace.
• Embrace Our Differences – Welcome and value diverse backgrounds, ideas, and feedback. Communicate with respect and trust.
• Rooted in Growth – Seek ongoing learning and improvement—for yourself and your team.

Role-Based Competencies:

• Earn and Give Trust – Earn the confidence of patients and teammates through honesty, transparency, and follow-through.
• Lead with Clinical Judgement – Make sound clinical decisions grounded in data, evidence, and patient needs.
• Empower Your Team – Set clear goals, delegate effectively, and help your team succeed.

What You Have

• DDS or DMD degree from an accredited dental school
• Current, active dental license in the state you’re applying for
• Current CPR/BLS certification
• Active DEA registration
• Associate Dentists - Minimum 2 years of experience (post residency) in private practice, DSO, or similar setting
• Lead Dentists - Extensive clinical experience (typically 6+ years post-residency) and proven ability to lead, mentor, and elevate the performance of dentists within a multi-chair practice environment
• Comfort with modern technology and a willingness to adopt digital workflows
• Invisalign certification
• Ability to work a Full Time schedule consisting of 4 days per week + 2 Saturdays per month or Part Time schedule consisting of 2-3 days per week including some Saturdays. 

Physical Requirements
This position requires the ability to perform the essential job duties listed, with or without reasonable accommodation:

• Ability to sit and stand for extended periods while performing clinical procedures.
• Manual dexterity and fine motor skills to handle dental instruments and perform precise procedures.
• Adequate vision (with or without correction) to read charts, interpret radiographs, and operate clinical equipment.
• Ability to bend, reach, and maintain ergonomic positioning for patient care.
• Occasional lifting or movement of equipment and supplies up to 25 pounds.
• Ability to communicate effectively with patients, team members, and other healthcare professionals in person and via technology.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

What We Offer

We believe taking care of people starts with taking care of our own. Here’s how we’ve got you covered at Tend:

• 🦷 Dentist Equity & Partnership – Opportunity to invest alongside Tend and share in our growth
• 🎓 CE & Professional Development – Virtual and in-person CE opportunities and internal clinical forums
• 🛡️ Malpractice Insurance – Full coverage provided at no cost to you
• 🩺 Health Comes First – Medical, dental, and vision insurance — plus our own Dental Wellness Program
• 💰 Plan for the Future – 401(k) plan to help you grow your nest egg
• 💡 Support, When You Need It – Life & AD&D insurance, legal support, EAP, and health advocacy

🛍️ Smart Spending Options – FSAs, HSAs, and pre-tax transit and parking benefits

As a Dental Hygienist at Tend, you’ll deliver top-tier preventive care in a modern, thoughtfully designed studio — with the support of a dedicated dental assistant through our Team (Assisted) Hygiene model. You’ll treat a well-booked schedule of patients with the tools, systems, and support you need to deliver clinical excellence and outstanding patient experiences. At Tend, we’re committed to fostering a diverse, inclusive environment where both our patients and our teams feel respected, represented, and truly cared for. Our model is built for driven hygienists: those who value autonomy, crave efficiency, and take pride in high-performance care.

We offer a competitive hourly rate and monthly bonus based on production with top earning Hygienists making $78/hr with bonus. You’ll receive transparency and support to help you thrive — no surprises, just opportunity.

What You’ll Do

• Deliver comprehensive preventive and periodontal care — including prophylaxis, periodontal maintenance, scaling and root planing (SRP), gingivitis scaling, oral cancer screenings, Itero scan, sealants, Zoom whitening, Perio Protect, Curodont, fluoride treatments, and patient education — all in alignment with evidence-based clinical guidelines
• Collaborate with a dedicated dental assistant to optimize your schedule, manage sterilization and room turnover, and support patient care and documentation
• Partner with dentists for hygiene exams to identify and recommend treatment plans based on patient needs
• Proactively drive hygiene production by maximizing chair time, recommending preventive care, and supporting same-day treatment opportunities
• ​​Work within Tend’s Team (Assisted) Hygiene model, partnering closely with dedicated dental assistants to deliver efficient, high-quality care, enhance the patient experience, and create a more supported, team-driven clinical environment
• Maintain strong relationships with patients through clear communication, trust-building, and personalized education
• Collaborate closely with the broader studio team — including doctors, assistants, and operations leaders — to ensure seamless patient care
• Engage in ongoing professional development through CE opportunities, internal hygiene forums, and peer collaboration

Who You Are

You embody our Tend values and demonstrate key competencies that ensure both patient success and team excellence. At Tend, these aren’t just words on a wall — they’re how we hire, lead, and grow.

Tend Values

• Tend to Others – Deliver exceptional patient experiences and team collaboration
• Be Brave Enough to Lead – Take initiative to solve problems and improve clinical care
• Savor the Ride – Celebrate wins and stay positive in a fast-paced environment
• Embrace Our Differences – Communicate with respect and value diverse perspectives
• Rooted in Growth – Seek feedback, mentorship, and continuous learning

Role-Based Competencies

• Earns Trust – Earn patient and team confidence through honesty and follow-through
• Works Together – Works fluidly across roles and functions to ensure excellent care
• Adapts with Ease – Adjusts to changes and balances multiple priorities effectively

What You Have

• Degree from an accredited dental hygiene program
• Current, active hygiene license in the state you’re applying for
• Current Anesthesia/ Nitrous license in applicable state
• Current CPR/BLS certification
• Comfort with digital charting and x-rays, intraoral cameras, and technology-driven care
• Open to full-time (32–40 hours/week including AM/PM and Saturday shifts), part-time (2–3 days/week including AM/PM and Saturday shifts), or PRN (work when you want!)

Physical Requirements
This position requires the ability to perform the essential job duties listed, with or without reasonable accommodation:

• Ability to sit and stand for extended periods while performing hygiene procedures.
• Manual dexterity and fine motor skills to handle instruments, perform scaling and polishing, and operate clinical equipment.
• Adequate vision (with or without correction) to read charts, assess oral conditions, interpret radiographs, and document findings.
• Ability to bend, reach, and maintain ergonomic positioning for patient care throughout the day.
• Occasional lifting or movement of equipment, instrument trays, and supplies up to 25 pounds.
• Ability to communicate effectively and compassionately with patients, team members, and other healthcare professionals in person and via technology.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

What We Offer

We believe taking care of people starts with taking care of our own. Here’s how we’ve got you covered at Tend:

• 🦷 Assisted Hygiene – A dental assistant to support your patient flow and prep
•  🎓 CE & Professional Development – Virtual and in-person learning opportunities
• 🛡️ Malpractice Insurance – Full coverage provided 
• 🩺 Health Comes First – Medical, dental, and vision insurance — plus our own Dental Wellness Program
• 🌴 Time to Recharge - Enjoy generous Paid Time Off (PTO) and company holidays — because rest is productive.
• 💰 Plan for the Future – 401(k) plan to help you grow your nest egg.
• 💡 Support, When You Need It – Life & AD&D insurance, EAP, legal support, and more
• 🛍️ Smart Spending Options – FSAs, HSAs, and pre-tax transit benefits

Your Impact

As a Manager, Solutions Architects, you’ll lead a team focused on delivering technical excellence in solution architecture across Axon’s Real-Time Operations (RTO) offerings. Partnering closely with the Sr. Manager and cross-functional teams, you'll implement and scale high-quality solution design processes while providing strategic support for mission-critical, customer-facing engagements.

You will spend approximately 80% of your time leading the team and managing project delivery across your group, and 20% supporting complex or unique client engagements with technical depth, particularly in emerging or highly integrated deployments. 

Location: Remote. 30% travel required. 
Must be within commutable distance to one of our Hub locations listed below
(Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA)
Direct Reports: 8 - 10 Solutions Architects

What You’ll Do

• Lead and develop a team of Solutions Architects focused on law enforcement, campus, and corrections customers.
• Provide technical and project guidance to team members and ensure consistent quality and productivity in solution delivery.
• Coach and mentor team members, fostering a culture of innovation, learning, and accountability.
• Analyze and review IT system architectures to scope and recommend technical solutions.
• Partner with customers and internal stakeholders (sales, account management, product, engineering) to ensure successful project implementation and integration.
• Participate in hiring and onboarding of new Solutions Architects.
• Ensure timely and effective project execution aligned with Axon’s solution architecture standards.
• Maintain responsibility for team performance, resource allocation, and stakeholder satisfaction.
• Champion continuous process improvement in architecture, customer delivery, and team operations.

What You Bring

• Bachelor’s degree or equivalent experience.
• 4–6 years of experience in solution architecture or related technical leadership roles.
• 1–3 years of direct supervisory or team leadership experience.
• Expertise in solution architecture frameworks, cloud technologies, and systems integration.
• Effective communication skills across technical and non-technical audiences, including clients.
• Experience in project management and business process analysis.
• Basic understanding of integration coding methodologies.
• Experience in the public safety sector preferred (e.g., RMS/CAD implementations).
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance

Benefits That Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

What you’ll do

Pindrop is seeking a Sr. Manager HR Technology & Automation to play a critical role in scaling the infrastructure that supports our global workforce. Reporting to the Senior Director, People Operations, this role serves a key operational leader responsible for the systems, processes, and workflows that power the employee lifecycle.  

This role is ideal for a systems-minded operator who thrives on building scalable, efficient, and high-quality processes. You will own HR technology (UKG Ready), process design, and operational governance - ensuring People Operations runs with accuracy, consistency, and discipline. It will partner closely with Finance, IT, Security, Legal, and functional leaders to ensure People Operations runs smoothly, efficiently, and without error.

You will operate as the right hand to the Senior Director, People Operations, helping translate strategy into operational discipline while ensuring the highest standards of accuracy, automation, and process integrity.

Own HR Technology & Automation (Primary Ownership)

• Serve as the primary owner and subject matter expert for UKG Ready

• Manage system configuration, workflows, and ongoing optimization

• Drive automation across the employee lifecycle to improve efficiency and accuracy

• Partner with IT and Security on integrations, system governance, and access controls

• Ensure data integrity, reporting accuracy, and scalable system design

• Build and maintain dashboards and reporting for People Operations and Leadership

• Establish system standards, governance and best practices across the team

• Partner with vendors and internal teams to continuously improve HR technology capabilities

Design & Govern Employee Lifecycle Processes 

• Own the design, standardization, and continuous improvement of global onboarding, offboarding, and lifecycle workflow processes for employees and contractors 

• Ensure processes are scalable, well-documented, and consistently executed across the organization

• Identify friction points in the employee process experience and implement operational improvements

• Partner with functional experts that lead day-to-day execution to implement and refine processes

• Partner with Human Resources Business Partners and leadership to ensure operational processes support business needs

Enable Payroll & Benefits Operations

• Partner closely with with the Payroll & Benefits Manager to ensure:

• Accurate and timely data flow into payroll and benefits systems

• Strong document and internal controls

• Support annual renewals, vendor negotiations and plan design improvements

• Provide additional support for critical issues when needed

• Partner with Finance and leadership on cost transparency and vendor performance

Act as a Key Operational Leader

• Establish and enforce process standards across the team, in partnership with functional owners

• Provide day-to-day operational leadership and guidance across the team

• Act as an escalation point for systems and process-related issues

• Proactively identify operational risks and resolve issues before they escalate

• Support company initiatives requiring People Operations execution

Who you are

• You are a systems-minded operator who thrives on building processes that are clean, scalable, and efficient.

• You take pride in precision and accuracy, and you hold yourself to an exceptionally high bar when it comes to operational quality.

• You are detail-obsessed and take pride in delivering work that is clean and reliable.

• You are equally comfortable working independently and partnering across teams to solve problems and improve systems.

• You enjoy identifying opportunities to improve how things work and have the initiative to implement those improvements.

• You operate with a strong sense of ownership and accountability and are energized by the opportunity to help build a world-class People Operations function.

Your skill-set

Required

• 2+ years of hands-on experience working in UKG Ready (required)
• 7+ years of experience in People Operations, HR Operations, or HR Technology roles
• Strong experience managing HR systems and automation workflows
• Proven track record of improving processes and scaling operations 
• Strong attention to detail and commitment to operational accuracy
• HR compliance requirements, including employee lifecycle documentation, and adherence to federal, state regulations
• Experience partnering cross-functionally with Finance, IT, Security, or Legal

Preferred

• Experience in high-growth technology or SaaS environments
• Experience building dashboards, reporting, or analytics within HR systems
• Experience managing HR technology vendors or integrations
• HR certification (PHR, SPHR, SHRM-CP, SHRM-SCP)
• Candidates residing in Atlanta are preferred; not required.  

What’s in it for you

• An opportunity to shape and scale the operational backbone of a growing organization with direct impact on how People Operations supports the business.

This position will be posted for 30 days after 4.14.26

Position Summary
STR seeks a skilled Contractor Special Security Officer (CSSO) to lead and maintain compliance for Special Access Programs (SAP) and classified programs at our new Atlanta facility. The CSSO will serve as the primary point of contact for SAP/SCI programs and ensure adherence to all applicable security policies and standards. The CSSO will also perform secondary Facility Security Officer (FSO) duties in support of STR’s Industrial Security Program, overseeing compliance with NISPOM and federal security requirements.
________________________________________
Essential Duties and Responsibilities
CSSO Responsibilities (Primary):
•    Maintain robust security posture and compliance for multiple classified/SAP programs in accordance with DoDM 5205.07, ICD 705, and IC/DOD security policies.
•    Serve as primary liaison for SAP/SCI program security requirements; partner with STR Program Management and Security disciplines.
•    Maintain accurate personnel security records in SIMS, JADE, and Scattered Castles.
•    Conduct self-inspections, support staff assistance visits and manage external/internal program security assessments.
•    Develop, review, and implement security policies, Standard Operating Procedures, Program Protection (P2), and OPSEC/transportation plans.
•    Oversee classified material accountability, including Top Secret material.
•    Write, interpret, and administer DD254s and program documentation.
•    Review operational requirements and system specifications for incorporation of security measures.
•    Interpret and apply security classification guidance for programs.
•    Investigate/document security incidents and implement corrective actions.
•    Provide security training: initial/refresher briefings, debriefings, and foreign travel briefings.
•    Attend and participate in security and program meetings.

FSO Responsibilities (Secondary):
•    Ensure full compliance with NISPOM (32 CFR Part 117), FOCI, ITAR, and related government/contractual security requirements.
•    Oversee the stand-up and management of new cleared facilities, including FCL approval and classified builds.
•    Manage personnel clearances via DISS/NBIS, eQIP; handle onboarding, briefings, debriefings, and continuous vetting.
•    Support KMP requirements and maintain Facility Security Clearance (FCL) records.
•    Oversee physical security systems: access control, alarms, secure storage.
•    Oversee classified material receipt, storage, transmission, and destruction while maintaining accurate accountability records.
•    Prepare, issue, and track contract/subcontract DD254 forms.
•    Conduct annual self-inspections and prepare for DCSA vulnerability assessments.
•    Develop and deliver security training, including insider threat awareness.
•    Report security incidents, suspicious contacts, and foreign travel, compliant with federal policies.

Required Qualifications
•    U.S. Citizenship required.
•    Active Top Secret security clearance with SAP/SCI eligibility.
•    Minimum 5 years of experience as a CSSO, FSO, or Alternate FSO in the defense industry.
•    Bachelor’s degree preferred, or equivalent relevant security experience.
•    Completion of DCSA STEPP FSO Program Management Curriculum.
•    Demonstrated knowledge of NISPOM, ICD 705, DoDM 5205.07, FOCI, ITAR, and relevant standards.
•    Proficiency in DISS, NBIS, NISS, eQIP, SIMS, JADE, Scattered Castles, and MS Office.
•    Experience in interpreting and implementing security classifications, contracts, and incident response/mitigation.
•    Successful completion of CDSE’s “Intro to SAPs.”
•    Strong written and oral communication skills; ability to discreetly/diplomatically manage sensitive and complex communications.

Preferred Skills
•    Industrial Security Professional (ISP) or ASIS Certified Protection Professional (CPP) certification.
•    COMSEC Custodian and/or Insider Threat Program Officer (ITPSO) experience.
•    Experience in classified information technology and physical/technical security.

Key Competencies
•    Strong independent judgment and compliance orientation.
•    Expertise in security policy interpretation and development.
•    Excellent verbal and written communication skills.
•    Ability to manage complex or sensitive communication scenarios.

Physical Demands / Work Environment
•    Onsite position in Atlanta, GA.
•    Ability to stand, bend, move throughout the facility for audits/inspections.
•    Occasional travel (approx. 5–10%) as required.

Pay Information
Full-Time Salary Range: $125,000.00 to $155,000.00

The salary range listed is based on external market data. Offers are based on factors, such as but not limited to, the candidate’s experience, education, training, key skills/critical skills, security clearances, and prevailing market and business conditions.

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Strategic Customer Success Manager

The Role

As a Strategic Customer Success Manager, you are a trusted technical and business advisor helping our most significant strategic accounts navigate their long-term roadmaps on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a book of G2000 business, acting as a strategic partner to C-suite and technical leaders to align MongoDB’s capabilities with their multi-year IT transformations. You’ll drive customer retention, proactive consumption, and executive-level advocacy. You’ll build deep relationships with CIO/CTO personas, understand the nuances of complex market challenges, and orchestrate global resources to deliver transformative business value where your customers need it most.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate complex consumption risks by combining technical goals with success metrics and advising on sophisticated architectural strategies. Deliver optimal solutions for significant strategic accounts, accelerating time-to-value and guiding customers to achieve high-stakes business goals through their MongoDB roadmap.
• Conduct comprehensive customer business reviews for complex accounts, analyzing technical health and operational performance while translating insights into strategic value-based outcomes. Partner with C-suite and technical leaders to align on objectives and champion alignment of joint roadmaps that foster significant database growth.

Account & Portfolio Management

• Lead the cross-functional development of comprehensive account programs, outlining key deliverables and resource allocations that drive customer maturity and global revenue realization. Proactively manage a portfolio of the company’s most significant strategic accounts, developing and executing high-impact strategies to maximize value realization, executive advocacy, and long-term success.
• Track and report progress against strategic outcomes, provide high-precision forecasting for high-value portfolios to senior leadership, and identify data patterns to drive growth and support presales expansion.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Use AI-driven innovation to scale best practices globally, transform consumption patterns, and create advanced technical solutions for strategic accounts.

Internal Collaboration & Customer Advocacy

• Serve as the strategic voice of the customer within MongoDB, leveraging insights from complex environments and unique use cases to directly influence the product roadmap and coordinate cross-functional execution.
• Connect customers with the right internal resources, including high-level Marketing programs and Executive Sponsor alignment, while leading collaborative learning sessions to ensure MongoDB maximizes value for our most significant accounts.
• Orchestrate complex cross-functional initiatives, such as global migrations and modernization factories, by directing dedicated account teams to enable consumption growth.

What You Will Bring

• Relevant Experience: 9 to 12+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 6+ years experience being accountable for customer health and revenue realization for a defined book of strategic G2000 business.
• Communication: Excellent verbal and written skills with the proven ability to influence technical and business outcomes at the C-suite level without direct authority.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 426140

Who We Are 

About Ascend 

Backed by private equity from people-focused Alpine Investors, Ascend is building a dynamic platform for regional accounting firms that enables them to stay independent while accessing the resources of a Top 25 firm to help them grow. Ascend provides access to growth capital, robust talent acquisition and training, leading quality management resources, best-of-breed technology, AI tools, an offshore captive, shared back-office services, a catalytic leadership system, and modernized equity incentives so that firms can surmount today’s industry challenges to reach their full potential. 

For more information, visit www.ascendtogether.com.

About Wilson Lewis 

Wilson Lewis is a growing accounting and advisory firm with offices in Duluth, Atlanta, Alpharetta, and Gainesville, designed to make life easier for clients. Our main objective is to offer quality advisory services, personal attention, and serve as an economic guide to protect and grow your future. 

At Wilson Lewis, we believe that great work begins with great people. You’ll join a firm where collaboration, professional growth, and a genuine sense of community are part of everyday life. We take pride in providing high-quality client service in a supportive, flexible environment — and we’re looking for team members who share our values of excellence, integrity, and fun. In 2025, we are a Regional Leader (Accounting Today), an Inside Public Accounting Top 500 Firm, have been recognized as a Best Place to Work in Georgia (Georgia Trend Magazine) and Atlanta (Atlanta Business Chronicle), and earned the Best of Accounting Client Satisfaction credential from ClearlyRated.

The Role

We are seeking an experienced Senior Tax Manager to join our collaborative, people-first team!

As a Tax Senior Manager, you will serve as a primary technical resource and people leader within the tax department — overseeing complex engagements, developing managers and seniors, and acting as a main client contact for a portfolio of relationships. You will work closely with partners to manage risk, drive quality, and contribute meaningfully to the growth and culture of the firm.

This role is ideal for a technically strong, client-focused professional who is ready to operate with a high degree of autonomy, lead difficult conversations, and help shape the next generation of Wilson Lewis talent.

Key Responsibilities

• Oversee and review complex tax engagements for individuals, partnerships, corporations, trust, estates, and non-profits, ensuring the highest standards of technical accuracy and documentation before partner review.
• Serve as the primary technical resource for seniors and staff — remaining current on tax developments, leading internal training, and driving the team's technical proficiency.
• Act as a main point of contact for a portfolio of clients; maintain proactive communication throughout the year and attend client meetings independently as appropriate.
• Lead planning, budgeting, and staffing for engagements; monitor budget compliance across the team and communicate out-of-scope billing opportunities to partners early.
• Directly supervise seniors and staff during engagements — hold regular update meetings, provide timely and constructive review feedback, and ensure all workpapers are complete and signed off prior to partner review.
• Handle problems and conflicts on behalf of the team, offering solutions rather than simply escalating challenges, with minimal involvement from partners.
• Participate in prospective client meetings, assist with proposal development, and contribute to new business growth in accordance with annual targets.
• Conduct and support sophisticated tax research and write consultation memos as needed; leverage research projects to develop junior staff.
• Identify and communicate professional development opportunities for team members; ensure all direct reports have active career maps and receive regular, meaningful feedback.
• Make substantive contributions to the firm outside of direct client service — including recruiting, process improvement, software implementation, and staff development.

Required Qualifications 

• Bachelor's degree in accounting, finance, or related field
• CPA license required
• 8+ years of public accounting experience in tax, with demonstrated progression into a supervisory or leadership role
• Deep technical knowledge across corporate, partnership, and individual taxation
• Proven ability to manage multiple complex engagements simultaneously and meet deadlines
• Strong client relationship skills with experience serving as a primary client contact
• Demonstrated ability to lead, develop, and motivate teams

Preferred Qualifications 

• Subject matter expertise in 2 or more industries or specialty tax areas (e.g., multi-state, high-net-worth individuals, non-profits, estates and trusts)
• Experience with CCH Axcess, UltraTax, QuickBooks, and Microsoft Office
• Track record of contributing to business development or client expansion initiatives
• Experience with workforce planning, hiring, or performance management processes

What We Offer

At Wilson Lewis, we believe that great work begins with great people. You'll join a firm where collaboration, professional growth, and a genuine sense of community are part of everyday life. We take pride in providing high-quality client service in a supportive, flexible environment — and we're looking for team members who share our values of excellence, integrity, and fun. We are a Regional Leader (Accounting Today), the #24 Fastest-Growing Firm in the US (Accounting Today 2026), an Inside Public Accounting Top 500 Firm, have been recognized as a Best Place to Work in Georgia (Georgia Trend Magazine) and Atlanta (Atlanta Business Chronicle), and earned the Best of Accounting Client Satisfaction credential from ClearlyRated.

We hire good people and give them a good place to work. Our secret to keeping them around is a positive culture, strong community involvement, and a dedication to constantly increasing our competencies. We truly believe that when you succeed, the firm succeeds, and we make sure you have whatever tools you need to make that success possible.

Join our team and enjoy a comprehensive benefits package that supports well-being, health, and ongoing professional growth:

• Unlimited PTO
• Medical, Dental, Vision, & Voluntary Insurance Options
• 401(k) Matching
• Annual Performance Bonus
• Commitment to Professional Development
• Optional Equity Program Eligibility at Sr. Manager Level + top performing Managers

How to Apply

Submit your information in the application section directly below! This will include:

• Basic contact information
• Resume/CV and optional cover letter upload
• Work eligibility and compensation
• Voluntary demographic & self-ID questions

For questions or inquiries about the role, please reach out to Kim Chedgy, Lead Recruiter at kchedgy@ascendtogether.com. 

We provide a fair and equal employment opportunity for all candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. We hire and promote individuals solely based on qualifications for the position to be filled and business needs. 

Who We Are 

About Ascend 

Backed by private equity from people-focused Alpine Investors, Ascend is building a dynamic platform for regional accounting firms that enables them to stay independent while accessing the resources of a Top 25 firm to help them grow. Ascend provides access to growth capital, robust talent acquisition and training, leading quality management resources, best-of-breed technology, AI tools, an offshore captive, shared back-office services, a catalytic leadership system, and modernized equity incentives so that firms can surmount today’s industry challenges to reach their full potential. 

For more information, visit www.ascendtogether.com.

About Wilson Lewis 

Wilson Lewis is a growing accounting and advisory firm with offices in Duluth, Atlanta, Alpharetta, and Gainesville, designed to make life easier for clients. Our main objective is to offer quality advisory services, personal attention, and serve as an economic guide to protect and grow your future. 

At Wilson Lewis, we believe that great work begins with great people. You’ll join a firm where collaboration, professional growth, and a genuine sense of community are part of everyday life. We take pride in providing high-quality client service in a supportive, flexible environment — and we’re looking for team members who share our values of excellence, integrity, and fun. In 2025, we are a Regional Leader (Accounting Today), an Inside Public Accounting Top 500 Firm, have been recognized as a Best Place to Work in Georgia (Georgia Trend Magazine) and Atlanta (Atlanta Business Chronicle), and earned the Best of Accounting Client Satisfaction credential from ClearlyRated.

The Role

We are seeking an experienced Tax Senior to join our collaborative, people-first team!

As a Tax Senior, you will take ownership of tax engagements from start to finish — preparing and reviewing federal and state returns for individuals, partnerships, corporations, trusts, estates, and non-profits while directly supervising and developing staff. You will serve as a key point of coordination between staff and managers, ensuring work is technically sound, on time, and delivered to firm standards.

This role is well suited for someone who is ready to take on greater responsibility, sharpen their technical expertise, and begin developing the client service and leadership skills that will carry them forward in their career.

Key Responsibilities

• Prepare federal and state tax returns for individuals, businesses, trusts, and estates at varying levels of complexity.
• Directly supervise staff during engagements — assign work thoughtfully, monitor progress, hold regular status updates, and communicate issues to the manager or senior manager in a timely manner.
• Review staff workpapers and provide clear, constructive feedback to ensure compliance with firm quality and documentation standards.
• Perform an effective self-review, catching errors before submission and proactively maintaining a checklist of prior review points to prevent repeat comments.
• Communicate engagement status, budget variances, and timing risks to the manager or senior manager as early as possible.
• Research moderately complex tax issues and document findings clearly, escalating significant matters to the manager, senior manager, or partner as appropriate.
• Identify additional services Wilson Lewis can provide to address client needs observed during engagements.
• Serve as a buddy and mentor to assigned staff — meet regularly, provide real-time feedback, and communicate development opportunities to senior leadership.
• Participate in firm-sponsored networking events and professional development activities, including at least 40 hours of technical CPE annually.
• Contribute to firm initiatives beyond direct client service, including recruiting, process improvement, and staff development.

Required Qualifications 

• Bachelor's degree in accounting, finance, or related field
• 2–5 years of public accounting experience in tax preparation and review
• Proficiency preparing business and individual returns
• Strong organizational skills with the ability to manage multiple engagements simultaneously
• Effective written and verbal communication skills

Preferred Qualifications 

• CPA license or Enrolled Agent (EA) or actively pursuing completion of CPA exam
• Experience supervising or mentoring junior staff
• Proficiency with CCH Axcess, UltraTax, QuickBooks, and Microsoft Office
• Exposure to multi-state, trust, or other specialty tax areas

What We Offer

At Wilson Lewis, we believe that great work begins with great people. You'll join a firm where collaboration, professional growth, and a genuine sense of community are part of everyday life. We take pride in providing high-quality client service in a supportive, flexible environment — and we're looking for team members who share our values of excellence, integrity, and fun. We are a Regional Leader (Accounting Today), the #24 Fastest-Growing Firm in the US (Accounting Today 2026), an Inside Public Accounting Top 500 Firm, have been recognized as a Best Place to Work in Georgia (Georgia Trend Magazine) and Atlanta (Atlanta Business Chronicle), and earned the Best of Accounting Client Satisfaction credential from ClearlyRated.

We hire good people and give them a good place to work. Our secret to keeping them around is a positive culture, strong community involvement, and a dedication to constantly increasing our competencies. We truly believe that when you succeed, the firm succeeds, and we make sure you have whatever tools you need to make that success possible.

Join our team and enjoy a comprehensive benefits package that supports well-being, health, and ongoing professional growth:

• Unlimited PTO
• Medical, Dental, Vision, & Voluntary Insurance Options
• 401(k) Matching
• Annual Performance Bonus
• Commitment to Professional Development
• Optional Equity Program Eligibility at Sr. Manager Level + top performing Managers

How to Apply

Submit your information in the application section directly below! This will include:

• Basic contact information
• Resume/CV and optional cover letter upload
• Work eligibility and compensation
• Voluntary demographic & self-ID questions

For questions or inquiries about the role, please reach out to Kim Chedgy, Lead Recruiter at kchedgy@ascendtogether.com. 

We provide a fair and equal employment opportunity for all candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. We hire and promote individuals solely based on qualifications for the position to be filled and business needs. 

Location: We are hiring in all Axon hub sites (Boston, Atlanta, New York City, Seattle, Sterling, and Scottsdale). When staff is not traveling, they are expected to be in the office at least 1 day a week.
Travel: 20–40% (domestic) – onsite with Enterprise customers
Reports to: Sr Director of Professional Service, Enterprise
Direct Reports: None

About the Role

As a Technical Program Manager II at Axon, you will help deliver complex enterprise deployments for our Strategic Enterprise customers. You’ll partner with customers, product, engineering, and delivery teams to coordinate programs from planning through deployment and adoption—ensuring successful execution and strong customer outcomes.

This role operates in fast-paced, customer-facing environments where priorities may shift and collaboration is critical. You’ll help bring structure to complex programs, proactively manage dependencies and risks, and maintain alignment across cross-functional teams while balancing customer needs with product and operational realities.

Success in this role comes from strong execution, effective communication, and a willingness to learn and grow in high-impact environments. If you enjoy solving problems, coordinating across teams, and delivering technology that makes a real-world impact, this role is for you.

What You’ll Do

• Support end-to-end delivery of enterprise-scale programs for Strategic and Global customers, helping drive execution from planning through deployment, acceptance, and adoption.
• Manage multiple workstreams simultaneously, tracking scope, timelines, dependencies, and risks to ensure successful delivery outcomes.
• Partner with Product and Engineering teams to help translate customer and regulatory requirements into actionable delivery plans.
• Serve as a key point of coordination for customers and internal stakeholders, helping maintain alignment, communication, and accountability throughout delivery.
• Collaborate across Sales, PSO, Engineering, Product, and external partners to support effective program execution.
• Identify risks, blockers, and dependencies early and work with stakeholders to drive timely resolution.
• Support program-level change management by helping adapt plans and communicate impacts as requirements evolve.
• Communicate technical and operational updates clearly to technical, operational, and customer audiences.
• Contribute to continuous improvement efforts by identifying opportunities to improve delivery processes, tools, and team coordination.
• Support a collaborative team culture by sharing knowledge, documenting lessons learned, and contributing to operational excellence across the organization.

What We’re Looking For

Experience & Skills

• 5+ years of experience supporting or leading technical programs in enterprise SaaS, hardware-enabled platforms, or customer-facing technical environments.
• Experience coordinating cross-functional projects or deployments involving multiple stakeholders and technical teams.
• Strong foundational program management skills, including scope, schedule, risk, dependency, and change management.
• Experience working cross-functionally with Product, Engineering, Sales, Customer Success, or Professional Services teams.
• Ability to operate effectively in fast-moving environments with changing priorities and evolving requirements.
• Strong communication skills, including the ability to explain technical concepts clearly to different audiences.
• Demonstrated ability to manage multiple priorities while maintaining attention to detail and execution quality.
• Analytical and problem-solving skills with a practical, customer-focused mindset.
• Interest in improving operational processes and contributing to scalable delivery practices.
• Bachelor’s degree in Business, Engineering, Information Systems, or equivalent practical experience; PMP certification or equivalent experience preferred.

How We Work (Axon Values in Action)

• Win Right: Helps drive successful Enterprise deployments through strong execution, collaboration, and customer focus.
• Own It: Takes accountability for assigned programs and workstreams, follows through on commitments, and proactively addresses challenges.
• Be Obsessed: Builds positive customer relationships, listens actively, and supports customers through complex technical and operational changes.
• Join Forces: Collaborates effectively across Sales, Product, Customer Success, Engineering, and PSO teams to support aligned delivery outcomes.
• Boldly Go: Learns Axon products and enterprise delivery practices quickly while helping identify opportunities to improve customer and team experiences.
• Expect Candor: Communicates openly and clearly, raises concerns early, and contributes constructively to problem-solving discussions.
• Aim Far: Contributes to scalable delivery practices and continuously develops program management and leadership capabilities.

What Success Looks Like

A successful Enterprise TPM II:

• Successfully supports delivery of complex enterprise programs with consistent execution and strong customer outcomes.
• Demonstrates ownership, organization, and sound judgment in dynamic delivery environments.
• Builds trust with customers and cross-functional teams through proactive communication and reliable execution.
• Effectively manages changing priorities while maintaining alignment across stakeholders.
• Contributes to process improvements and helps strengthen scalable delivery practices across the organization.

Why This Role Matters

Axon’s Enterprise customers rely on technology that performs in high-stakes, real-world environments. This role helps ensure enterprise deployments are delivered effectively, adopted successfully, and supported through strong coordination and execution.

As a Technical Program Manager II, you play an important role in connecting customer needs, cross-functional execution, and mission impact—helping Axon deliver technology that protects life when it matters most.

Network Operations Manager, Market Operations

About Carvana
If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and every day we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here.

About the role
The Network Operations team is responsible for providing support for Carvana’s field operations team. The Network Operations Manager oversees and manages the performance and efficiency of a team of Network Operations Specialists, focusing on publishing the next day schedule, driving continuous efficiency improvement, monitoring key performance indicators (KPIs), troubleshooting operation disruptions, and ensuring exceptional customer experience. This position will drive individual development and team success.

What you’ll be doing

• Oversee day-to-day operations of the Network Operations team.
• Partner with department leaders and internal/external stakeholders to resolve and correct escalated operational challenges as they arise.
• Utilize and promote continuous improvement principles. Identify creative, sustainable solutions, in partnership with key stakeholders, that achieve required service and quality results for the Network Operations team. 
• Provide mentoring and accountability to direct reports and succession planning through appropriate coaching, leadership development and training, and performance management.
• Reviews and reacts to KPIs and coordinates with internal stakeholders.
• Balance execution, process improvement and impeccable customer experience.

What you should know/have

• Bachelor’s degree, or equivalent, from an accredited undergraduate institution required.
• 4+ years experience in a Customer Service role.
• 4+ years of practical experience in Operations, Retail, Maintenance, or Logistics.
• 4+ years experience in leading and developing a team.
• Strong ability to coach and motivate others. 
• Experience with strategic planning and process improvement.
• Exceptional analytical skills with a data-driven approach to decision-making.
• Ability to communicate and interact with internal and external stakeholders effectively in a professional, courteous manner.
• Ability to multitask and prioritize effectively.
• Excellent interpersonal and leadership skills. 
• Ability to maintain professionalism in a fast-paced environment. 
• Ability and willingness to travel up to 20% of the time.
• Ability and willingness to work the demands of the department which may be subject to evenings, weekends and holidays.
• Ability to work in an office environment, with extensive use of computers. 
• Ability to sit for up to eight hours per day. 

What we’ll offer in return

• Full-Time Salary Position with a competitive salary.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skillset and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.

Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Why Verifone

For more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.

About The Role

The Director, Global Physical Security is responsible for ensuring the safety and security of the Verifone’s physical assets, personnel, and visitors. This role involves managing access control systems, video surveillance, and physical barriers, as well as coordinating with security personnel to maintain a secure environment. The ideal candidate will have experience in security systems management, a keen eye for detail, and the ability to respond swiftly and effectively to security incidents.

This is an office based role and can be located in any of the following locations:

• Ashford, UK
• Warsaw, Poland
• Alpharetta, GA
• Clearwater, FL

This role will report to the Head of Real Estate based in the UK.

Key Responsibilities: 

Access Control Management:

• Oversee the installation of Access Control systems in new and existing locations.
• Manage, administer and monitor authentication systems, including key cards, biometric scanners, and PIN codes.
• Manage and maintain physical barriers such as doors, locks, turnstiles, fencing, gates, bollards, and barricades.
• Coordinate with IT to ensure proper integration and functionality of access control software.

Video Surveillance:

• Oversee the installation, maintenance, and monitoring of surveillance cameras (CCTV and IP cameras).
• Utilize Video Management Systems (VMS) for real-time monitoring and historical review of footage.
• Implement motion detection and analytics software to identify and respond to potential security threats.

Security Personnel Coordination:

• Work closely with stationary guards, mobile patrols, and response teams to ensure comprehensive security coverage.
• Establish and maintain security checkpoints, ensuring they are properly staffed and equipped.
• Conduct regular training sessions for security personnel on new protocols and technologies.

Local Access Control Integration:

• Manage localized authentication systems for high-security areas eg. PCI, including room-specific key cards, biometric scanners, and PIN codes.
• Oversee local surveillance efforts, ensuring sensitive areas are adequately monitored.
• Integrate local access controls with facility-wide security systems for seamless monitoring and response.

Incident Response and Reporting:

• Respond promptly to security breaches, alarms, and other incidents.
• Conduct thorough investigations and document findings in detailed reports.
• Work with law enforcement and emergency responders as needed.

Security Policy and Compliance:

• Develop, implement, and enforce security policies and procedures.
• Ensure compliance with relevant regulations and standards.
• Conduct regular security audits and risk assessments.

Technology and System Upgrades:

• Stay updated on the latest security technologies and industry trends.
• Recommend and implement upgrades to security systems and protocols.
• Manage vendor relationships and oversee the procurement of security equipment.

Skills And Experience We're Looking For

• Bachelor’s degree in criminal justice, Security Management, or a related field
• Relevant certifications (e.g. CPP, PSP) are a plus
• Minimum of 5-10 years of experience in physical security, access control, or a related field
• Proficient in security systems management, including access control and video surveillance technologies. Familiarity with Video Management Systems (VMS) and security analytics software
• Excellent communication and coordination skills
• Strong attention to detail and problem-solving abilities
• Ability to work under pressure and respond effectively to security incidents
• Willingness to travel globally as required to Verifone locations
• Ability to stand or walk for extended periods
• Capability to lift and carry security equipment as needed
• Willingness to work in various weather conditions and at different times of the day or night

Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Job Summary

May Mobility is entering an exciting phase of growth and our team is expanding quickly. You will have an opportunity to independently impact our approach to solving the most interesting problems facing AV’s today, while operating live in the wild. The Site Autonomy Engineer’s primary role will be hands-on support of the operational fleet in respective site location. The engineer will work intimately with the electromechanical and software elements of the system to ensure the success of the launch and safety of the autonomous operation.

Essential Responsibilities

• Coordinates and implements vehicle upfits to support fleet upgrades and initiatives
• Debugs electrical and mechanical issues on the vehicles 
• Executes on-site sensor calibrations
• Executes on-site testing of feature improvements
• Build and maintain local May Mobility mapping assets
• Performs preventative maintenance on May vehicles 
• Records issues found and resolutions, escalating in proper channels as necessary
• Assists in testing the autonomous operation of the vehicle to ensure it follows May’s standards for safety and rider comfort 
• Implements hardware changes in the field, ensuring safe operation for return to service
• Communicates issues and successes to the engineering team, and drives resolution
• Perform data acquisition by utilizing vehicle sensor suite
• Coordinates and develops the on-site configuration and deployment of autonomous technology in designated locations
• Assist in fleet cleanliness and demo readiness
• Other duties as assigned

Skills and Abilities

Success in this role typically requires the following competencies:

• Impeccable discretion and integrity when handling confidential or sensitive information
• Ability to understand and relate to the agile startup and engineering mindset
• Excellent written, verbal, and presentation skills
• Strong attention to detail and highly-organized
• Ability to multitask and adapt to shifting priorities in a fast-paced work environment
• Passionate about self-driving cars and their impact on the world

Qualifications and Experience

Candidates most successful in this role typically hold the following qualifications or comparable knowledge or experience:

Required

• Bachelor’s Degree in Mechanical, Electrical Engineering, or relevant experience
• Experience and comfort in computing environments, especially Linux
• Ability to read and understand mechanical and/or electrical schematics
• Safety-first approach to all work 
• Knowledge of wire harnesses and basic mechanical subsystems 
• Ability to debug and modify mechanical and electrical systems 
• Ability to diagnose and troubleshoot mechanical and electrical systems
• Systems-level thinking
• Experience using Git and GitHub or Gitlab, or ability to learn
• Valid U.S. Driver's License

Physical Requirements

• Standard site working conditions which includes but is not limited to:
• Must be able to remain in a stationary position 50% or more of the time
• Must be able to move and / or change positions often when needed
• Prolonged computer use
• Flexibility to work weekends and adjust schedule to align with site operating hours and project needs, including early mornings, evenings, and holidays as required.
• Ability to lift up to 50 lbs
• Ability to stand for prolonged periods of time and climb ladders (infrequent)
• Ability to work outdoors in varying temperatures and weather conditions

• Travel required? -  Minimal: 0-10%

Want to learn more about our culture & benefits? Check out our website!

May Mobility is an equal opportunity employer.  All applicants for employment will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, genetics or any other legally protected basis.   Below, you have the opportunity to share your preferred gender pronouns, gender, ethnicity, and veteran status with May Mobility to help us identify areas of improvement in our hiring and recruitment processes. Completion of these questions is entirely voluntary.  Any information you choose to provide will be kept confidential, and will not impact the hiring decision in any way. If you believe that you will need any type of accommodation, please let us know.

Note to Recruitment Agencies: May Mobility does not accept unsolicited agency resumes. Furthermore, May Mobility does not pay placement fees for candidates submitted by any agency other than its approved partners.

ABOUT THE ROLE AND OUR TEAM

Are you a strategic sales professional ready to drive growth in a high-impact category? The Venue Account Executive is responsible for hitting monthly sales goals by engaging with wedding professionals in our Venue and Catering categories across the United States. Using a high-volume cold calling approach and a consultative sales process, you will build rapport with business owners to advise them on industry trends and how to scale their brands through The Knot and WeddingWire’s premium advertising platforms.

The Venue category requires a high level of sales maturity and the ability to navigate a longer, more complex sales cycle. Because high-impact outreach and client consultations happen when wedding professionals are most active, success in this role requires a dedicated 40-hour-per-week commitment during our standard business hours of 9:00 am – 6:00 pm EST. We are looking for professionals who understand that consistent presence is the key to managing a successful pipeline.

The expected salary for this job requisition is $50,000-$60,000. The salary is just one component of TKWW's total rewards package for employees. The role is eligible for other total rewards such as health care insurance, 401(k) retirement account, paid sick time, paid personal time off, and paid parental leave. This role is also eligible for variable compensation and/or performance bonuses.

Applications for this role are being accepted on a rolling basis.

RESPONSIBILITIES

• Execute High-Volume Outreach: Drive daily activity expectations through consistent, high-volume sales calls to identify and engage decision-makers.

• Manage Complex Pipelines: Successfully navigate a diverse and longer sales process from initial prospect identification to close.

• Consultative Value Building: Build and maintain strong phone rapport to uncover prospect needs and deliver crisp, on-point presentations that highlight our platforms' ROI.

• Drive Revenue: Consistently meet and exceed monthly revenue quotas by closing new business deals.

• Persistence & Negotiation: Proactively follow up with potential clients to negotiate contracts and maximize profit margins.

• Strategic Time Management: Organize your workday efficiently, ensuring all interactions and opportunities are meticulously tracked and updated in Salesforce.

• Team Collaboration: Work independently to hit personal targets while remaining a collaborative contributor to the broader team’s success.

SUCCESSFUL VENUE ACCOUNT EXECUTIVES HAVE:

• B2B Experience: At least 2 years of full sales cycle B2B experience (Inside phone sales is strongly preferred).

• Analytical Mindset: Strong skills in identifying trends, understanding challenges, and proposing data-backed solutions.

• Persuasive Communication: Confidence and enthusiasm when presenting to decision-makers, backed by excellent verbal and written skills.

• Problem-Solving Prowess: A proven ability to deliver client-focused solutions and thrive in a fast-paced, evolving, and competitive environment.

• Organizational Mastery: The ability to work independently and manage a structured 40-hour work week effectively.

• Tech Savvy: Experience with Salesforce.com or another CRM system; a Bachelor’s degree is preferred.

WORK MODEL:
This role is fully remote and not tied to any specific office location. While there are no regular in-office requirements, we encourage our remote team members to gather intentionally for key company and team events to stay connected and engaged.

#LI-Remote  #professional-track

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. 

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and partners to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned software architects and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our field partner leaders and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.

As an ideal candidate, you will have:

• 8+ years of pre-sales experience with enterprise software and technical aptitude
• Working knowledge and ability to code with one  or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) 
• Experience with scalable and highly available distributed systems 
• 2+ years of software development experience
• Excellent presentation and communication skills 
• The ability to travel up to 50%
• A Bachelor’s degree or equivalent work experience
• Professional proficiency in speaking and writing Portuguese and English 
• Professional proficiency in speaking and writing Spanish is highly preferred

As an ideal candidate, you may also have:

• Experience selling databases and/or deploying applications with any of the major cloud providers 
• Experience with database programming and data modelling
• Knowledge of modern technologies - their function and integration requirements - e.g. Spark, cloud storage/streaming, API mgmt, Kafka, serverless.
• A cloud provider certification
• A MongoDB Certification 

What you do at MongoDB:

• You work with our advisory consulting partners on reference architectures, patterns, and AI blueprints for making the best use of MongoDB 
• You confidently articulate the business value of MongoDB solutions and bridge this to technical value
• You partner with our account teams to help ensure success in accounts ranging from small startups to large enterprises 
• You align to support sales with activities such as technical discovery, demos, proof of value, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel
• You translate technical concepts and patterns into business benefits for management and executives 
• You act as a liaison, gathering feedback from the field to relay back to the Product Management team
• You will have the opportunity to help drive demand through participation in both industry-known trade-shows as well account-based marketing events
• You demonstrate resilience and sound judgment in dealing with business challenges
• You have an ability to drive customer demand within a sales territory, by being self-motivated, proactive and understanding the importance of a strong sense of urgency
• You proactively seek opportunities to support and mentor other pre-sales team members and share best practices
• You have situational awareness and react appropriately in group settings

Particularly with Partners:

• You successfully build and maintain effective relationships with technical partners, gaining their trust, influencing their decisions, and reinforcing their understanding of how MongoDB adds value to the broader ecosystem and needs of clients
• You understand the importance of a strong sense of urgency reflected through ability to drive partner demand within the sales territory
• You align to drive partner Center of Excellence strategies and create demand for MongoDB solutions
• You have a strong understanding of partner business model, value, and needs
• You demonstrate the ability to anticipate and respond appropriately to partner objections
• You are seen as a “Trusted Advisor” with technical partner stakeholders
• You team up to build joint proposals with partners for the client
• You drive strategy and implementation of solution architecture for products and services within the partner ecosystem of the region
• You can demonstrate technical expertise of general IT and application operations through mentorship of local partner organizations
• You create strategies that map specific industry trends to account base within local partner organizations
• You create strategies that map competitive threats within local partner organizations

What you will learn:

• The rapidly expanding MongoDB product suite, including:
• Core database server
• Atlas (fully managed cloud database service)
• Atlas Data Lake
• Atlas Full-Text Search
• Realm
• Charts
• Other Tools and connectors - Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark
• Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes
• Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, event-driven architectures, DevOps, cloud, security
• Sales techniques and related soft skills - presentations, demonstrations, whiteboarding, discovery, objection handling
• Exposure to a wide variety of market verticals and broad spectrum of interesting use cases

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273379214

The Security Product Management team is vital in safeguarding customer trust and making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries. Our team's scope is broad and critical, covering a range of features, including Networking, IAM, Data Governance, Encryption, Compliance, and Auditing.

This role can be based out of our Toronto office or remotely in North America.

Responsibilities

• In this role, you will be a key member of security product management making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries
• Build a vision for best-in-class data security features such as Resource Policies, Secure by Default at MongoDB, and other security and privacy features that minimize exposure to unauthorized access and risk of data loss. 
• Partner with engineering to develop a prioritized product roadmap and backlog to execute against that vision.
• Deeply understand all aspects of the business - to ensure a business outcome aligned with our broader product, customer, and company goals
• Deepen our understanding of evolving threats and corresponding technologies in data security. Use customer inputs to serve as an expert and propose new innovations or best practices from the industry
• ​​Partner with engineering, legal, research, product marketing, support, sales, and security teams to deepen customer trust as they use MongoDB for their most critical data workloads
• Define and implement key performance indicators (KPIs) and success metrics for security initiatives, ensuring alignment with business objectives and product goals

Requirements

• 5+ years of product management or equivalent experience in enterprise security or platforms
• Experience working with security focused engineers in a diverse team
• Domain expertise in data security
• Experience driving business results through influential leadership across multiple partner teams including engineering, sales, marketing, solution architects and customer success.
• Excellent written and verbal communication skills, including experience presenting to executive leadership
• Proven ability to define and deliver successful product strategies and roadmaps
• Demonstrated experience in defining technical product requirements into an actionable product roadmap
• Understanding of various public cloud providers such as AWS, Azure, and GCP
• Comfortable with stage presence and public speaking
• B.Sc. in Computer Science, or equivalent experience

Nice to have

• Certifications or similar evidence of professional milestone completion and continuous training (such as: CISSP, CompTia Security+, SANS, etc.)
• Community support and participation to advance data and cloud security such as conference or meetup panels and blog or paper authorship
• MBA, M.Sc.+ or equivalent in relevant domain

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 4263343037

The Security Product Management team is vital in safeguarding customer trust and making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries. Our team's scope is broad and critical, covering a range of features, including Networking, IAM, Data Governance, Encryption, Compliance, and Auditing.

This role can be based out of our New York City office or remotely in North America.

Responsibilities

• In this role, you will be a key member of security product management making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries
• Build a vision for best-in-class data security features such as Resource Policies, Secure by Default at MongoDB, and other security and privacy features that minimize exposure to unauthorized access and risk of data loss. 
• Partner with engineering to develop a prioritized product roadmap and backlog to execute against that vision.
• Deeply understand all aspects of the business - to ensure a business outcome aligned with our broader product, customer, and company goals
• Deepen our understanding of evolving threats and corresponding technologies in data security. Use customer inputs to serve as an expert and propose new innovations or best practices from the industry
• ​​Partner with engineering, legal, research, product marketing, support, sales, and security teams to deepen customer trust as they use MongoDB for their most critical data workloads
• Define and implement key performance indicators (KPIs) and success metrics for security initiatives, ensuring alignment with business objectives and product goals

Requirements

• 5+ years of product management or equivalent experience in enterprise security or platforms
• Experience working with security focused engineers in a diverse team
• Domain expertise in data security
• Experience driving business results through influential leadership across multiple partner teams including engineering, sales, marketing, solution architects and customer success.
• Excellent written and verbal communication skills, including experience presenting to executive leadership
• Proven ability to define and deliver successful product strategies and roadmaps
• Demonstrated experience in defining technical product requirements into an actionable product roadmap
• Understanding of various public cloud providers such as AWS, Azure, and GCP
• Comfortable with stage presence and public speaking
• B.Sc. in Computer Science, or equivalent experience

Nice to have

• Certifications or similar evidence of professional milestone completion and continuous training (such as: CISSP, CompTia Security+, SANS, etc.)
• Community support and participation to advance data and cloud security such as conference or meetup panels and blog or paper authorship
• MBA, M.Sc.+ or equivalent in relevant domain

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 4263343037

The Team

This role can sit in our NYC HQ on a hybrid basis, or it can be fully remote while working from a location based in either Eastern or Central time zones. We are looking for an experienced Senior Engineer for our SRE, Atlas team to support, maintain and grow the Atlas platform. As a senior SRE, you will be expected to be able to design & build complex systems, operate with autonomy and act as owner for everything you do. 

The SRE Atlas team works alongside the various Atlas software engineering teams to provide expertise about running systems at scale, build new tooling and automation and perform essential maintenance of the Atlas fleet. 

This is an SRE team, which means you can expect a highly hands-on approach, tackling the technical challenges of implementing large scale solutions that have the ability to impact our customer’s most crucial workloads. 

Role Overview

We are seeking a talented Site Reliability Engineer (SRE) with a strong infrastructure background. This role requires engineers to have a customer-first mindset to ensure that everything we do results in a stronger product and a better experience for all Atlas customers. 

The ideal candidate should

• Have 5+ years of experience running critical systems at scale
• Value efficiency in processes and operations, and display a preference for automation over manual processes (“allergic to ops work”)
• Be familiar with a major cloud provider (AWS, Azure, or GCP) and possess the ability to build and operate systems in a multi-cloud environment
• A strong understanding of how to run a large scale Linux environment, including low level fundamentals 
• Firm grasp of at least one modern programming language, beyond basic scripting (Go, Ruby, Python)
• Solid understanding of web and network protocols and standards (HTTP, TLS, DNS, etc)

Special Requirements:

• Be a US Citizen

Expectations

• Participate in the development of a reliable and resilient multi-cloud platform that hosts business critical applications for a wide & varied range of customer applications
• Collaborate with service-owning teams to provide internal support, solve technical challenges and adapt or build tooling to solve novel use cases in a generic fashion
• Participate in a 24/7 on-call rotation to swiftly resolve issues related to any disruption of our customer facing Atlas fleet, ensuring minimal disruption and high availability

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426187

MongoDB is seeking a highly motivated Director of Strategic Sourcing to lead a globally distributed team of Procurement professionals.  This role is responsible for driving complex strategic sourcing strategies across all spend categories in support of the company’s business strategies.  As a key member of the Source-to-Pay cross functional team, you will be called upon to fly at different altitudes to help executives and individual contributors make better purchasing decisions.

The ideal candidate is a self-starter who has the knowledge, skill, and discipline to transform the function into our next stage of growth.  You should have deep expertise in driving technology deals such as public cloud infrastructure agreements, SaaS, IT services, while still having working knowledge of Marketing, professional services, and other indirect categories.

This will be a hybrid in-office role. We are looking for candidates who plan to be available in our New York City office for approximately 2 days per week.

Key Responsibilities: What You’ll Be Doing 

• Drive category strategy to all applicable spend categories for MongoDB
• Develop and maintain global procurement policies and procedures
• Develop, coach, and lead a high-performing global procurement team, while fostering a culture of continuous improvement, accountability, knowledge sharing, and innovation
• Be the face of Procurement by developing and maintaining strong relationships with key leaders and stakeholders and reinforcing the strategic value that the team provides
• Deliver annual cost savings target and multi-year pipeline based on assigned projects
• Implement and lead process improvement projects along with any change management required

Qualifications: What We’ll Need to See 

• Bachelor’s degree in Engineering, Supply Chain, Finance, or similar quantitative related field
• Procurement professional certification, such as CPSM, CIPS, CSP
• 12+ overall years of professional business experience
• 10+ years of progressive experience in Procurement and/or Strategic Sourcing
• 3+ years of people leadership experience
• Deep knowledge of strategic sourcing and negotiation
• Hands-on experience in negotiating complex deals
• Leader with vision and credentials working at global large scale companies
• Strong interpersonal and leadership skills
• Ability to drive change and influence all levels of the organization
• Experience analyzing large data sets while developing and driving recommendations from collected insights

How To Stand Out From Other Candidates 

• MBA or equivalent experience
• Working knowledge of Source to Pay Orchestration tools
• Experience with large ERP systems such as NetSuite, Oracle, SAP, or Workday
• Experience using Coupa (including Coupa Analytics and SIM)
• Experience working in multiple industries especially in the high tech sector
• Experience sourcing cloud infrastructure, SaaS, professional services, marketing
• Excellent presentation skills (both oral and written)
• High attention to detail
• Ability to operate as a Strategic Partner in a dynamic and ambiguous environment (e.g. able to quickly adapt to changing priorities)

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273415385

We are seeking a high-energy, innovative IBM Principal Specialist to drive new business for MongoDB, the world’s most popular and fastest-growing modern database platform. This role is a unique opportunity to build, execute, and scale a world-class IBM Co-Sell Partnership that delivers meaningful value to IBM, our joint customers, and MongoDB.

As the IBM Co-Sell Principal (Americas), you will own the IBM OEM and co-sell motion across the Americas (with a primary focus on North America). You will lead joint go-to-market initiatives, partner closely with IBM & MongoDB sellers, and play a critical role in driving MongoDB revenue growth, accelerating pipeline, and addressing skills, product and solution gaps through strategic partnership alignment.

The ideal candidate brings a proven track record of executive-level relationship building, hands-on sales execution, cross-organizational collaboration and success navigating large, complex enterprise deals. You will serve as MongoDB’s internal IBM expert for the Americas co-sell motion and be a trusted partner to IBM & MongoDB field sellers, working cross-functionally in a fast-paced, high-growth environment.

Responsibilities:

• Work with IBM’s Americas partner ecosystems leads and regional sales leadership to continuously improve and optimize the account level engagement and go-to-market outcomes
• Conduct industry and regional analysis to inform and optimize IBM co-sell strategy across the Americas, with emphasis on North America
• Partner Sales Execution
  • Collaborate with IBM’s account teams and MongoDB direct sellers on large, complex joint opportunities
  • Support and close business to meet or exceed monthly, quarterly, and annual bookings targets
• Partner Sales Enablement
  • Drive joint sales enablement with IBM to ensure field alignment, clarity of value proposition, and effective engagement models
  • Develop and execute GTM initiatives that generate joint customer demand
  • Oversee lead tracking, deal registration, pipeline development, and joint reporting
•  Manage interlocks with Americas MongoDB’s Sales team, Partner Sales and Solution Architect teams, Pre-sales, Post-sales, Deal Strategy, Legal, Revenue, Ops, Product Engineering, and Marketing
• Build strong and effective relationships with both internal stakeholders and partner executives, as well as triangulation with other partnerships
• Partner Management & Success
  • Build and manage all aspects of the IBM partnership, including KPIs, QBRs, executive relationships, and operating cadence
  • Ensure MongoDB is top-of-mind and recommended within IBM customer opportunities
  • Drive mutual accountability and execution against shared success metrics
• Participate in MongoDB’s sales enablement programs, including Sales Bootcamp, advanced sales training, and leadership development initiatives 

Requirements:

• Energetic, resourceful, entrepreneurial, and tenacious team player
• 5+ years of quota-carrying experience generating pipeline and closing deals through or with IBM
• Experience working with or at IBM, including OEM and reseller motions
• Experience selling into BFSI accounts (Banking, Financial Services, and Insurance)
• Understanding & knowledge of IBM’s Data & AI portfolio, IBM Cloud, IBM Z & LinuxOne (IFLs), and the watsonx ecosystem
• Demonstrated ability to build executive-level relationships and influence C-suite stakeholders
• Technically knowledgeable in enterprise software and cloud computing space with familiarity with databases, DevOps, and open-source technology
• Consistent record of exceeding goals in highly competitive environments
• Strong communication skills with the ability to clearly articulate business value in complex enterprise sales
• Acute attention to detail, particularly in licensing models and complex contract negotiations
• Proven ability to structure and negotiate proposals and develop joint business plans
• Experience developing partner value propositions and executing GTM programs, including joint enablement, demand generation, deal registration, and reporting
• Formal sales methodology training (e.g., MEDDIC, SPIN, Challenger)
• Strong ability to build champions and manage complex, multi-stakeholder sales cycles
• Possess aptitude to learn quickly, problem solve, and establish credibility
• Exhibit a high EQ and self-awareness to navigate various regional and cultural differences toward a common goal
• Ability to operate autonomously in a fast-paced environment and gain alignment across broad stakeholder groups
• Passion for growing a career in the largest market in software and developing deep expertise in MongoDB’s product portfolio

Why Join MongoDB

MongoDB invests heavily in the development of each of our new hires & continuous career development.

• Best in breed Sales trainings in MEDDIC and Command of the Message, including our comprehensive Sales Bootcamps and development programs
• New hire stock equity (RSUs) and employee stock purchase plan
• Generous and competitive benefits (parental leave, fertility & wellbeing support)

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426236

Description:

The Assurance, Risk, and Compliance (“ARC”) Initiatives team at MongoDB owns the strategy, governance, and delivery of our most critical cross-functional risk and compliance initiatives. We design and execute programs that support compliance audits, risk assessments, employee awareness and enablement, and the implementation of common control frameworks, along with consistent operating cadences that align key stakeholders, accelerate decision making, and drive the execution of initiatives that reinforce MongoDB’s assurance, risk management, and compliance objectives. We define and track key metrics and deliver clear and timely, executive reporting to provide transparency, measure progress, and ensure lasting operational resilience and governance.

We serve as the central coordination point for ARC-wide initiatives, connecting Product, Engineering, Security, and Legal teams around clear priorities, milestones, and outcomes. Our focus is on building scalable governance structures, defining decision-making frameworks, and establishing repeatable ways of working so that complex efforts can be executed consistently across the team.

The Policy Program Manager is a mid-to-senior level individual contributor role responsible for leading the development and operationalization of policies and procedures aligned to established control frameworks. You will drive end-to-end ownership of policy lifecycle management, from drafting and review through implementation and ongoing maintenance, while coordinating inputs across teams to ensure accuracy, consistency, and adoption. Additionally, you will lead documentation standardization efforts, facilitate stakeholder reviews, and perform gap analyses to continuously strengthen and mature our ARC policy framework.

Responsibilities:

• Lead the end-to-end execution of company-wide compliance programs, including the annual security policy and procedure review cycle
• Design and implement scalable frameworks for policy lifecycle management (creation, review, approval, publication, and retirement)
• Establish standards, templates, and governance processes to ensure consistency and clarity across all compliance documentation
• Maintain a centralized, audit-ready repository for policies, procedures, and supporting artifacts
• Act as the primary point of contact for cross-functional teams (HR, Legal, Engineering, Product)
• Drive alignment, gather inputs, and ensure timely completion of policy updates and compliance deliverables
• Ensure policies and procedures align with regulatory, security, and internal control requirements
• Support internal and external audits by maintaining complete, accurate, and accessible documentation
• Translate audit findings and regulatory changes into actionable policy program updates
• Maintain the integrity of project-specific Jira boards and Confluence pages. Ensure all project artifacts are organized, up-to-date, and ready for leadership review or external audit
• Develop and maintain dashboards to report on program health, completion rates, and obstacles. Present status updates and metrics to leadership
• Evaluate existing program workflows and implement improvements to increase efficiency, reduce manual effort, and improve the stakeholder experience

Requirements:

• 5-8 years of program management experience, ideally within an Information Security or high-growth technology environment
• Experience creating and managing policy and procedure programs or governance frameworks
• Deep understanding of security and compliance frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, NIST CSF)
• Strong proficiency in managing full-lifecycle projects, including scoping, planning, risk mitigation, and change control
• Advanced experience with Jira and Confluence, including the ability to build custom dashboards and manage complex documentation repositories
• Maintain and support a GRC/policy management platform to ensure consistent policy administration and system usability
• Excellent interpersonal skills with the ability to hold cross-functional stakeholders accountable to deadlines in a professional and effective manner
• Exceptional attention to detail and the ability to manage multiple overlapping priorities without losing sight of milestones
• A proactive, self-directed approach to work. You enjoy taking ownership of a program and building the structure necessary for its success

Responsibilities & Expectations

• You are expected to be the owner of your assigned programs. While you will work closely with technical SMEs, you are responsible for the logistical success of the workstream. Your success is measured by the timely completion of program goals, the clarity of your reporting, and your ability to anticipate and resolve project bottlenecks
• You don't just track tasks; you own the success of the program

Scope & Complexity

• The scope is horizontal and impacts multiple departments across MongoDB
• Managing complex programs that require coordination with various business units, ensuring that project delays in one area do not derail the overall compliance roadmap

Authority & Impact

• You have the authority to manage the timelines and execution steps of your assigned programs
• Your impact is reflected in the strength of policy program management and organizational readiness you drive; by overseeing and coordinating these workstreams, you ensure the Compliance team consistently meets foundational policy requirements and aligns with external audit expectations

Expertise

• You will develop deep expertise in compliance and audit operations
• You will become the go-to resource for designing, scaling, and executing policy and compliance programs within a cloud-first organization. This role is responsible for independently and collaboratively developing and managing policies and procedures, with a strong understanding of compliance frameworks and the ability to interpret and operationalize control requirements

Leadership

• Leadership in this role is demonstrated through influence and mentorship. While you may not have direct reports, you will guide cross-functional teams in developing and standardizing policies/supporting documentation, as well as provide mentorship on policy governance, standardized documentation practices, and compliance alignment

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273402887

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426139

Job Title: AI Engineer

Location: NYC, NY | Atlanta, GA | Remote, USA

Exemption Status: Full-time, exempt

Who We Are

Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need.

With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care.

Job Summary

Impiricus is moving fast. Our business units (StratOps, Commercial Ops, etc.) are rapidly prototyping highly impactful internal AI tools using the latest vibe coding and agentic engineering techniques. 

We are hiring an Internal AI Solutions Builder to be the bridge between these grassroots innovations and enterprise-grade stability. Reporting to both the central AI hub team as well as the business unit you support, you will act as a Forward Deployed Engineer (FDE). You will not build foundational models; you will help our commercial team leverage AI to redesign workflows and generate revenue, while supporting business-built prototypes and "graduating" them into secure, scalable, and maintainable internal products.

Responsibilities

• Prototype Incubation & Auditing: Evaluate "vibe-coded" AI tools and automations built by non-technical business units (StratOps, Commercial Ops, etc.) to help boost their commercial ROI, security posture, and architectural viability.
• Production Refactoring (The Paved Road): Take ownership of high-value internal prototypes (e.g., AI SDRs, RFP generators) and refactor them into secure, scalable, and enterprise-grade applications.
• LLM Orchestration & Integration: Build and maintain secure integrations between foundational models (via APIs) and Impiricus's internal systems, specifically our Enterprise Data Lake and CRM (Salesforce).
• Full-Lifecycle Maintenance: Act as the technical owner for all "graduated" internal AI applications, ensuring high uptime, managing prompt drift, and updating API connections as internal schemas change.
• Cross-Functional Product Management: Act as your own PM. Interview business stakeholders to map complex operational bottlenecks, ruthlessly define scope, and manage stakeholder expectations regarding what should be an AI experience versus a standard SQL dashboard.
• Governance Enforcement: Apply Enterprise Data & Analytics standards to all internal tooling, ensuring zero data leakage, strict access controls, and mitigation of hallucination risks in operational outputs.

Requirements

• Applied Engineering Experience: 2+ years of professional experience in software engineering, data engineering, or technical architecture, with a clear track record of building and deploying functional applications.
• AI/LLM Proficiency: Demonstrable, hands-on experience building with LLM orchestration frameworks (e.g., LangChain, LlamaIndex) and managing context windows, prompt engineering, and RAG (Retrieval-Augmented Generation) architectures in a production setting.
• Core Tech Stack: Strong understanding of computer science fundamentals and software development best practices. Strong proficiency in a programming language (Python preferred). Deep experience building and consuming RESTful APIs, and working within modern cloud environments to deploy internal applications.
• Stakeholder Management: Proven experience working directly with non-technical business leaders to translate ambiguous business problems into precise technical requirements. (Experience in a Forward Deployed, Solutions Engineering, or technical consulting role is highly preferred).
• Education: Bachelor’s degree in Computer Science, Data Science, Engineering, or a related field—OR equivalent demonstrably successful experience building and shipping complex technical projects. (We value a strong GitHub repository and a history of shipped operational tools over degrees).

Nice-to-Have

• Product Management Experience: Demonstrated ability to act as your own PM: conducting stakeholder interviews, translating messy operational problems into high-impact solutions, and managing expectations with the business. Experience as an entrepreneur or owning a product roadmap is a plus. Strong instincts for knowing what to build, what to skip, and how to build the right thing.

The base salary range for this role is $165,000 - $210,000.

Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth.

Important Notice

To protect candidates, please note that all communication from our team will come directly from an @impiricus.com email address. We do not engage third party recruiters to schedule interviews for this role. If you receive outreach from anyone outside of our domain claiming to represent Impiricus, please disregard and let us know by forwarding the message to careers@impiricus.com

Benefits

Impiricus focuses on taking care of our teammates’ professional and personal growth and well-being.

 Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge
 HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan)
 Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance
 Flexible Time Off: Take the time you need with a flexible vacation policy — recharge your batteries your way
 Parental Leave: Paid parental leave to spend time with your newborn, adopted, or foster child (available after 6 months)
 Your Work, Your Way: If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option.
 Home Office Setup: We’ll ship you the gear you need to create a comfortable workspace at home.
 401(k): Save for your future with tax advantages (and company match!)

Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Title: QA Automation Engineer

Location: Atlanta, GA | Remote, USA

Employment Type: Full-time, Exempt

Who We Are

Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need.

With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care.

Job Summary

Impiricus is seeking an QA Automation Engineer (SDET) to design, build, and maintain scalable automation frameworks and test suites that enhance product reliability, delivery speed, and overall quality. You will lead the end-to-end testing lifecycle—combining automated and manual validation techniques to test complex applications, identify defects, analyze data patterns, and ensure secure, compliant software in the healthcare domain. By integrating automated tests into CI/CD pipelines and collaborating closely with Product, Engineering, Data, and Scrum teams, you will help drive continuous improvement, strengthen release stability, and deliver high-quality, user-centered software that supports innovation in healthcare technology.

Duties / Responsibilities:

Testing and Quality Assurance

• Develop and maintain automation frameworks, pipelines, and automated tests (unit, API, integration, E2E).
• Write and execute automated and manual tests; analyze logs, metrics, and defects.
• Collaborate with cross‑functional teams to refine requirements and testing strategies.
• Document frameworks, test cases, and reporting metrics.

Process Improvement and Collaboration

• Integrate testing processes into CI/CD pipelines to ensure continuous delivery of quality software.
• Work closely with product managers and development teams to align on requirements and acceptance criteria.
• Participate in Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives.

Compliance and Documentation

• Ensure software compliance with industry regulations, including HIPAA, FDA, and GDPR.
• Provide regular updates to stakeholders on testing progress and results.

Experience:

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 3+ years of hands-on proven experience in software QA with a focus on writing automation test cases, preferably in the health tech industry.
• Strong understanding of Agile methodologies and CI/CD pipelines.
• Proficiency in scripting languages such as Python, JavaScript, or similar.
• Familiarity with API testing tools and frameworks.
• Basic SQL skills for database validation and troubleshooting. 
• Proven ability to work in a fast-paced, dynamic environment with minimal supervision.
• Knowledge of healthcare regulations (HIPAA, FDA, GDPR). (Preferred)

The base salary range for this role is $110,000 - 130,000.

Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth.

Important Notice

To protect candidates, please note that all communication from our team will come directly from an @impiricus.com email address. We do not engage third party recruiters to schedule interviews for this role. If you receive outreach from anyone outside of our domain claiming to represent Impiricus, please disregard and let us know by forwarding the message to careers@impiricus.com

Benefits:

Impiricus focuses on taking care of our teammates’ professional and personal growth and well-being.

 Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge
 HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan)
 Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance
 Flexible Time Off: Take the time you need with a flexible vacation policy — recharge your batteries your way
 Parental Leave: Paid parental leave to spend time with your newborn, adopted, or foster child (available after 6 months).
 Your Work, Your Way: If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option.
 Home Office Setup: We’ll ship you the gear you need to create a comfortable workspace at home.
 401(k): Save for your future with tax advantages (and company match!)

Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Title: Senior Software Engineer (Full Stack)

Location: Atlanta, GA | NYC, NY | Remote, USA

Employment Type: Full-time, Salaried

Who We Are

Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need.

With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care.

Job Summary:

As a Sr. Software Engineer at Impiricus, you will play a crucial role in designing, developing, and optimizing our digital healthcare solutions. You will work across multiple platforms, ensuring scalable, high-performance software development while leading technical initiatives. This role requires deep expertise in backend and frontend development, architecture design, and cross-functional collaboration to drive innovation in healthcare technology.

Duties/Responsibilities:

Software Development & Architecture

• Design, build, and maintain scalable APIs, services, and data pipelines primarily in Python, leveraging microservices and cloud-native architectures.
• Implement secure, high-performance, and maintainable system designs that can evolve with business and healthcare needs.
• Develop web applications and dashboards (React/Next.js or similar) that surface backend and AI functionality to internal and external users.
• Integrate and refine LLM workflows including prompt engineering, model orchestration, and backend/UX pipelines for intelligent healthcare solutions.
• Ensure engineering excellence through code reviews, testing, CI/CD automation, observability, and performance optimization.

Technical Leadership

• Guide technology decisions, frameworks, and best practices for software development.
• Lead and mentor junior engineers and offshore development teams.
• Stay up to date with industry trends and emerging technologies to drive continuous improvement.
• Provide technical documentation and architectural diagrams for system enhancements.

Cross-Functional Collaboration

• Work closely with Product Management to define technical requirements and roadmap initiatives.
• Collaborate with UX/UI teams to ensure seamless and intuitive user experiences.
• Integrate backend APIs and microservices for efficient data exchange across platforms.
• Partner with data analytics teams to optimize performance and scalability.

Experience:

• 5+ years of software engineering experience, with a strong focus on backend development in Python (Node.js a plus).
• Familiarity with frontend frameworks (React/Next.js, Vue, or similar) to deliver full-stack solutions.
• Hands-on experience with LLMs, prompt engineering, and AI model integration into production systems.
• Proficiency in RESTful APIs, microservices, and database management (SQL & NoSQL).
• Experience with cloud platforms (AWS, Azure, or GCP), containerization (Docker, Kubernetes), and DevOps practices (CI/CD pipelines, monitoring, observability).
• Knowledge of healthcare compliance standards (e.g., HIPAA) is preferred; experience working with distributed or offshore engineering teams is a plus.
• Bachelor's degree in Computer Science, Engineering, or a related field.

The base salary range for this role is $135,000 - $170,000.

Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth.

Benefits:

Impiricus focuses on taking care of our teammates’ professional and personal growth and well-being.

 Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge
 HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan)
 Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance
 Flexible Time Off: Take the time you need with a flexible vacation policy — recharge your batteries your way
 Parental Leave: Paid parental leave to spend time with your newborn, adopted, or foster child (available after 6 months)
 Your Work, Your Way: If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option.
 Home Office Setup: We’ll ship you the gear you need to create a comfortable workspace at home.
 401(k): Save for your future with tax advantages (and company match!)

Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At Tend, our Dental Assistants and Hygiene Assistants play a vital role in delivering a seamless, patient-first experience in a modern, thoughtfully designed dental studio.

You’ll support clinical care at the chairside—whether assisting dentists across a wide range of procedures or partnering with hygienists in our assisted hygiene model. From preparing treatment rooms and maintaining sterilization protocols to ensuring patients feel comfortable, informed, and cared for, you’ll help keep the flow of the studio running smoothly while delivering an exceptional care experience.

Our model is built for driven assistants at all stages of their careers—those who want to grow clinically, collaborate with an energized team, and be part of a supportive, growth-minded culture that’s raising the bar for dentistry.

What You’ll Do

Clinical Support & Patient Experience (All Assistants)

• Deliver outstanding chairside support to dentists and/or hygienists across a variety of procedures
• Ensure patients feel comfortable, informed, and cared for throughout their visit
• Anticipate provider and team needs to maintain efficient studio flow
• Collaborate with teammates to deliver a seamless, high-quality patient experience

Operatory & Clinical Excellence (All Assistants)

• Prepare and maintain treatment rooms, instruments, and equipment in compliance with OSHA and CDC standards
• Manage sterilization workflows and maintain a safe, clean clinical environment
• Take dental radiographs and support accurate, complete patient records (as permitted by role and experience)

Supporting Dentists (Dental Assistant Focus)

• Provide chairside support across a full range of general and specialty procedures
• Partner closely with dentists to support clinical excellence and productivity
• Contribute to studio performance goals through efficiency, preparedness, and teamwork

Supporting Hygienists (Hygiene Assistant Focus)

• Support hygienists within our Team Hygiene model, helping deliver efficient, high-quality care
• Prepare and reset rooms between hygiene visits to maintain schedule flow
• Assist chairside during hygiene appointments and build clinical confidence
• Participate in training and development to continue growing clinical skills

Who You Are

You embody our Tend values and demonstrate key competencies that ensure both patient success and team excellence. At Tend, these values aren’t just words on a wall — they are essential to how we hire, lead, and collaborate. Every Dental Assistant is expected to show up with a mindset grounded in our mission, vision, and values. This is what drives our culture, our clinical standards, and the patient experience we’re proud to deliver every day.

Tend Values:

• Tend to Others – Deliver outstanding patient care and seamless chairside support. You put the patient and your team first, anticipating needs in fast-paced settings.
• Be Brave Enough to Lead – Act with integrity and take initiative to solve problems, uphold safety standards, and raise the bar for studio excellence.
• Savor the Ride – Celebrate wins, stay resilient in busy or challenging moments, and bring positivity to the workplace.
• Embrace Our Differences – Welcome and value diverse backgrounds, ideas, and feedback. Communicate with empathy, respect, and trust.
• Rooted in Growth – Seek ongoing learning and skill development—for yourself and for the strength of your team.

Role-Based Competencies:

• Adapt in the Moment – Stay flexible and positive when schedules shift, patients need extra reassurance, or priorities change unexpectedly.
• Contribute to Team Success – Work seamlessly with dentists, hygienists, and teammates, sharing knowledge and supporting others to meet shared goals.
• Communicate with Clarity – Listen actively, explain information clearly, and adapt your style to meet the needs of patients and teammates.

What You Have

• All state-required certifications, registrations, or licenses for dental assistants
• Current CPR/BLS certification
• Demonstrated chairside knowledge and patient care skills
• Strong communication and interpersonal abilities
• Adaptability to new technologies and workflows in a modern studio environment
• Excitement about contributing to a collaborative, high-performing team
• Ability to work a full-time schedule (32–40 hours per week including some Saturdays) or part-time schedule (2–3 days per week including some Saturdays)

Physical Requirements

This position requires the ability to perform the essential job duties listed, with or without reasonable accommodation:

• Ability to sit and stand for extended periods while assisting with dental procedures
• Manual dexterity and fine motor skills to handle dental instruments precisely
• Adequate vision (with or without correction) to read charts, interpret radiographs, and operate clinical equipment
• Ability to bend, reach, and maintain ergonomic positioning for patient care
• Occasional lifting or movement of equipment and supplies up to 25 pounds
• Ability to communicate effectively with patients, team members, and other healthcare professionals in person and via technology

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

What We Offer

We believe taking care of people starts with taking care of our own. Here’s how we’ve got you covered at Tend:

🌴 Time to Recharge – Enjoy Paid Time Off (PTO) — because rest is productive.
🩺 Health Comes First – Medical, dental, and vision insurance — plus our own Dental Wellness Program.
💰 Plan for the Future – 401(k) plan to help you grow your nest egg.
🎓 Learning & Development – Ongoing training, mentorship, and CE opportunities.
🛡️ Peace of Mind – Life & AD&D insurance, disability coverage, and health advocacy resources.
🛍️ Smart Spending Options – FSAs, HSAs, and pre-tax transit and parking benefits.
💡 Support, When You Need It – Employee Assistance Program (EAP) and other resources for personal well-being.

#LI-Onsite

About the role:

We are looking for a visionary, tech-forward leader to architect and scale our global payroll engine. In this role, you won’t just manage a function; you will define the strategic roadmap for how Samsara compensates a world-class, global workforce.

You will lead our global payroll operations, transforming day-to-day execution into a high-precision, automated system that supports our international growth. As a key partner to HR, Tax, Legal, Accounting, and Equity, you will bridge the gap between financial integrity and employee experience. You will be the primary driver behind optimizing our global tech stack, leveraging AI and automation to eliminate manual friction, and ensuring that as Samsara grows, our internal controls and compliance frameworks remain ironclad.

This is a remote position open to candidates in the U.S. Relocation assistance will not be provided for this role.

In this role, you will: 

• Drive Strategic Payroll Architecture: Provide visionary leadership for our global payroll operations, utilizing data-driven metrics to monitor and relentlessly improve the efficiency and impact of our delivery model.
• Build a World-Class Team: Recruit, mentor, and develop an elite, globally dispersed team of payroll professionals, fostering a culture of high performance and continuous technical growth.
• Optimize Vendor Ecosystems: Own and evolve our relationships with external global service providers, ensuring they meet Samsara’s high standards for reliability and security. 
• Engineer Global Precision: Oversee all global payroll cycles, ensuring absolute accuracy and surgical compliance with US and international tax requirements across every jurisdiction.
• Strategic Cash & Treasury Partnership: Act as a key partner to the Treasury team by providing high-precision forecasting of global payroll cash outflows. You will ensure accurate cash positioning, allowing for optimized liquidity management across all international entities.
• Champion Financial Integrity: Master of all aspects of payroll accounting. You will be a key partner to Accounting and FP&A during month-end close, providing the flux analysis and variance reporting that informs our financial narrative.
• Lead Regulatory & Audit Excellence: Ensure all tax filings are executed with total accuracy. Lead the strategy for all payroll audits—including 401(k), Workers’ Comp, and statutory filings—ensuring our controls are always "audit-ready."
• Partner on Total Rewards: Collaborate with Stock Admin, Tax, and People teams to execute seamless stock-based compensation (RSUs, Options) while maintaining a rigorous focus on global tax compliance.
• Scale through AI & Automation: Identify and implement the next generation of scalable processes, leveraging AI-driven anomaly detection and automation to enhance operational flow while maintaining robust internal controls.
• Focus on Employee Experience: Drive a "customer-obsessed" employee experience by providing proactive, plain-English communications and training on complex topics like equity and tax. You will leverage AI-driven self-service tools and rigorous SLAs to ensure rapid, high-touch resolution of all global payroll inquiries.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Hire, develop and lead an inclusive, engaged, and high performing team

Minimum requirements for the role:

• Proven Global Track Record: 10–15 years of progressive payroll leadership, with a deep technical command of both US and international payroll landscapes.
• Global Leadership Pedigree: Demonstrated success in leading and scaling globally dispersed teams through periods of significant headcount growth.
• Financial Acumen: Strong understanding of payroll accounting, treasury cash positioning, and the impact of payroll on the broader balance sheet.
• The Growth Mindset: A self-starter who thrives in high-velocity environments, with the ability to manage multiple complex workstreams simultaneously.
• Customer Obsession: A commitment to providing an elite, high-trust experience for every Samsarian.

An ideal candidate also has:

• Technical Credentialing: Certified Payroll Professional (CPP) designation or equivalent global certification.
• Expert Tech Stack Proficiency: Hands-on mastery of Workday and CloudPay is highly preferred, with a focus on optimizing existing configurations.
• Automation Expertise: Experience leveraging AI, RPA, or advanced data analytics to drive cost savings and operational efficiency within a unified global system.

Summary

We're looking for a Regional Director to own a region and win in it. This is a hands-on leadership role focused on managing and developing a team of Account Executives, driving execution through the team, and stepping into the most critical deals. You will take ownership of the most important opportunities in your region. There is no fully built machine here. You will help create it.

What You'll Do

• Build and lead a high-performing enterprise sales team
• Hire and ramp Account Executives in your region
• Drive pipeline generation and new logo acquisition
• Step into critical deals and help drive them to close
• Establish how the region operates and wins
• Partner cross-functionally to accelerate growth

What we're looking for

• Track record of closing large, complex enterprise deals (recent experience required)
• Cybersecurity experience required; background in identity security is a strong advantage
• Experience selling to enterprise security buyers (CISO-level)
• 5+ years of sales management experience
• Experience managing and developing Account Executives in enterprise environments
• Strong hands-on leadership style, comfortable coaching deals and driving execution through the team

Why This Role

This is an opportunity to work on a category-defining problem with real enterprise traction.

You'll have full ownership of your region, build the team, and directly shape how Oasis wins in the market.

About the opportunity

Candidates must be located in the eastern time zone

Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports organization-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.

We are looking for a committed and driven manager who is passionate about solving complex security problems in innovative and scalable ways. As a Manager of Security Engineering, you will own security engineering across Contentful’s corporate systems, including the tooling and platforms that support the internal security team. While this role does not own security for the customer facing product, you will partner closely with product security teams within the security organization on shared responsibilities.

You will balance people leadership with hands-on technical execution, including designing, building, and operating security controls and tooling at scale, with a particular focus on areas such as identity and access management, data security, and SaaS platforms. You will provide strategic guidance and lead initiatives while remaining directly involved in implementation. You may work independently at times, but will more often collaborate closely with security, IT, and cross-functional partners to align strategies, execute shared initiatives, and ensure comprehensive risk mitigation while minimizing impact on end users across the organization.

What to expect?

• Develop a team, providing coaching, mentorship, goal setting, and performance feedback.
• Define roles and make hiring decisions to grow the team in line with department needs.
• Remain hands on, balancing technical leadership with direct implementation work.
• Own execution and prioritization across projects and operations, using agile delivery practices.
• Scale and mature effectiveness and efficiency by improving processes and tooling.
• Champion continuous improvement across all aspects of the security program.
• Continuously improve effectiveness and efficiency by evolving processes and tooling.
• Communicate risks and technical concepts with clarity to leadership and stakeholders.
• Collaborate with security leadership to execute business aligned, risk reduction roadmaps.
• Shape work scope, sequencing, and success criteria inline with department and company needs.
• Drive security processes, standards, and best practices across information technology assets.
• Partner with stakeholders to evolve security awareness and specialized training across all functions.
• Mature capabilities across endpoint, SaaS, and cloud configuration.
• Own strategy evolution of corporate capabilities, including configuration, IAM, and data security.
• Enhance tooling, automation, and integrations to improve visibility and reduce manual effort.
• Support and guide security incident response efforts as a technical leader.
• Support cross functional vulnerability management while advancing the program capabilities.
• Define and maintain metrics to measure impact, optimize execution, and guide investment.
• Partner with cross-functional teams for security enhancement and drive risk reduction.
• Accelerate adoption of AI, balancing practicality enablement, and risk management.
• Stay current on threats, vulnerabilities, and tactics, translating insights into actionable strategies.

What you need to be successful?

• 8+ years of progressive engineering and security experience.
• 3+ years managing people and security engineering teams.
• Comfort operating in ambiguity, balancing strategic thinking, security, and practicality.
• Expertise with AWS, GCP, and Azure.
• Strong hands-on experience designing, implementing, and operating security controls at scale.
• Demonstrated experience securing endpoint, SaaS, and cloud environments.
• Experience working within identity and access management and data security programs.
• Software development experience in modern programming language (Python, Go, etc)
• Hands-on experience using Terraform and infrastructure-as-code.
• Experience applying modern practices to improve efficiency and scalability or security programs.
• Passion for solving complex security problems in innovative and scalable ways.
• Experience using metrics to measure impact, optimize execution, and guide investment decisions.
• Strong communication skills with the ability to explain technical topics to non technical audiences.
• Ability to support occasional off-hours incident response efforts.
• Familiarity with attacker techniques in cloud-native and traditional environments.
• Hands-on experience owning security technologies (e.g., EDR, AntiVirus, etc.)
• Proven ability to lead cross-functional initiatives and influence outcomes without direct authority.
• Experience owning end to end security programs, proactively driving incremental improvement.
• Strong systems thinking, with the ability to design security solutions that scale through efficiency.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

#LI-Remote

About the Opportunity

Candidates must be located in the eastern time zone

Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports corporate-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.

We are looking for a committed and driven Security Engineer with experience working in cloud-native product infrastructure and corporate environments. In this role, you will manage daily alerts and operations while leading broader collaborative initiatives, such as architecture design, threat modeling, and vulnerability identification, to drive meaningful security improvements. Candidates should be skilled in cloud-native technologies, with demonstrable proficiency in infrastructure-as-code and application development.

This hands-on role offers an opportunity to grow your expertise in cloud technologies and security tooling while making a meaningful impact by embedding security practices and supporting secure third-party integrations in a fast-paced software-as-a-service environment.

What to Expect

• Lead initiatives and partner with teams to embed practical security safeguards and champion a security-first mindset across the business.
• Lead security assessments and remediation for cloud-native applications, infrastructure, and vendor integrations to proactively identify and address risk.
• Support vulnerability management by identifying, tracking, and partnering with teams to drive remediation of security issues across product and corporate environments.
• Develop and maintain security solutions through custom development and effective tool management to enhance efficiency and operational effectiveness.
• Leverage industry standards to develop hardening requirements and monitoring mechanisms that enforce and strengthen the security of systems and environments.
• Advance the development, customization, and maintenance of hardening standards and monitoring mechanisms for systems and environments.
• Drive security and monitoring enhancements to containerized workloads and orchestration platforms.
• Participate actively in incident investigations through independent analysis, contributing to findings, root cause analysis, and remediation efforts.
• Collaborate in defining and monitoring evolving security compliance and regulatory requirements.
• Research and evaluate emerging threats, vulnerabilities, and security technologies to keep defenses up to date.

What You Need to Be Successful

• 4+ years of security engineering, DevSecOps, or equivalent experience.
• Hands-on expertise with AWS architecture, services, and security features.
• Proficiency in Python to build and maintain security tools.
• Familiarity with Kubernetes and container security, including configuration and runtime protection.
• Exposure to JavaScript and Go with the ability to perform security code reviews.
• Experience using Terraform to build, deploy, and maintain infrastructure as code.
• Strong foundational networking knowledge covering cloud networking concepts, the OSI model, TCP/IP, and routing fundamentals.
• Demonstrable ability to embed security considerations throughout the software development lifecycle.
• Hands-on involvement supporting vulnerability management and incident response functions.
• Familiarity with authentication and authorization protocols and mechanisms (OAuth, SAML, JWT, IAM)
• Experience identifying and mitigating OWASP Top 10 vulnerabilities in web applications and APIs.
• Clear and effective communication skills.
• Ability to articulate security risks and tradeoffs to both technical and semi-technical audiences.
• A proactive, growth-oriented mindset focused on continuous learning, innovation, and raising security standards.
• Passionate about designing and performing hands-on implementation work.
• Ability to work in a fast-paced environment, often juggling multiple projects.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

About the Role

We’re looking for a detail-oriented, creatively-driven Senior Brand Designer to support the execution and evolution of Flexport’s visual identity across multiple touch points. We want someone who is a systems thinker and is skilled at creating scalable design solutions and thinking holistically about the brand ecosystem. This role blends hands-on design work with project and vendor management, ensuring consistency, quality, and speed across a wide variety of brand expressions—from our website and marketing campaigns to sales decks and internal presentations.

You’ll partner closely with marketing, product, and executive teams to produce thoughtful, on-brand creative that elevates our message and moves our business forward.

You Will

• Production & Event Design: Translate creative strategy into a cohesive brand experience across digital platforms and physical spaces—ranging from large-scale event signage and spatial wayfinding to premium swag and print collateral.
• Website Design: Design and maintain brand-forward web experiences in close partnership with web developers and digital marketers.
• Presentation & Deck Design: Build and refine executive presentations, sales materials, and keynote visuals that are both beautiful and effective.
• Illustration & Graphics: Create and manage a library of custom illustrations, icons, and infographics to support Flexport’s storytelling.
• Photo Editing & Management: Curate and edit photography for use across marketing channels; maintain our image library to ensure easy access and brand alignment.
• Vendor Management: Oversee external design vendors and contractors, ensuring they deliver high-quality work on time and on brand.

You Should Have

• 5-7 years of experience in brand design, visual communication, or similar creative role—ideally at a fast-paced tech or B2B company.
• A strong portfolio showcasing a range of production and digital design work, with a keen eye for layout, typography, and visual hierarchy.
• Expertise in Adobe Creative Suite, Figma, Canva, and presentation tools like Google Slides.
• Well-versed in leveraging AI to enhance the creative process.
• Experience working within and evolving brand guidelines.
• Strong project management and communication skills; able to manage multiple workstreams and stakeholders simultaneously.
• Experience managing creative vendors or freelancers is a plus.
• Familiarity with web development or CMS platforms [Contentful].

This is a temporary contract position.

#LI-onsite

About the Role

We’re looking for a detail-oriented, creatively-driven Senior Brand Designer to support the execution and evolution of Flexport’s visual identity across multiple touch points. We want someone who is a systems thinker and is skilled at creating scalable design solutions and thinking holistically about the brand ecosystem. This role blends hands-on design work with project and vendor management, ensuring consistency, quality, and speed across a wide variety of brand expressions—from our website and marketing campaigns to sales decks and internal presentations.

You’ll partner closely with marketing, product, and executive teams to produce thoughtful, on-brand creative that elevates our message and moves our business forward.

You Will

• Production & Event Design: Translate creative strategy into a cohesive brand experience across digital platforms and physical spaces—ranging from large-scale event signage and spatial wayfinding to premium swag and print collateral.
• Website Design: Design and maintain brand-forward web experiences in close partnership with web developers and digital marketers.
• Presentation & Deck Design: Build and refine executive presentations, sales materials, and keynote visuals that are both beautiful and effective.
• Illustration & Graphics: Create and manage a library of custom illustrations, icons, and infographics to support Flexport’s storytelling.
• Photo Editing & Management: Curate and edit photography for use across marketing channels; maintain our image library to ensure easy access and brand alignment.
• Vendor Management: Oversee external design vendors and contractors, ensuring they deliver high-quality work on time and on brand.

You Should Have

• 5-7 years of experience in brand design, visual communication, or similar creative role—ideally at a fast-paced tech or B2B company.
• A strong portfolio showcasing a range of production and digital design work, with a keen eye for layout, typography, and visual hierarchy.
• Expertise in Adobe Creative Suite, Figma, Canva, and presentation tools like Google Slides.
• Well-versed in leveraging AI to enhance the creative process.
• Experience working within and evolving brand guidelines.
• Strong project management and communication skills; able to manage multiple workstreams and stakeholders simultaneously.
• Experience managing creative vendors or freelancers is a plus.
• Familiarity with web development or CMS platforms [Contentful].

This is a temporary contract position.

#LI-onsite

About the Role

We’re looking for a detail-oriented, creatively-driven Senior Brand Designer to support the execution and evolution of Flexport’s visual identity across multiple touch points. We want someone who is a systems thinker and is skilled at creating scalable design solutions and thinking holistically about the brand ecosystem. This role blends hands-on design work with project and vendor management, ensuring consistency, quality, and speed across a wide variety of brand expressions—from our website and marketing campaigns to sales decks and internal presentations.

You’ll partner closely with marketing, product, and executive teams to produce thoughtful, on-brand creative that elevates our message and moves our business forward.

You Will

• Production & Event Design: Translate creative strategy into a cohesive brand experience across digital platforms and physical spaces—ranging from large-scale event signage and spatial wayfinding to premium swag and print collateral.
• Website Design: Design and maintain brand-forward web experiences in close partnership with web developers and digital marketers.
• Presentation & Deck Design: Build and refine executive presentations, sales materials, and keynote visuals that are both beautiful and effective.
• Illustration & Graphics: Create and manage a library of custom illustrations, icons, and infographics to support Flexport’s storytelling.
• Photo Editing & Management: Curate and edit photography for use across marketing channels; maintain our image library to ensure easy access and brand alignment.
• Vendor Management: Oversee external design vendors and contractors, ensuring they deliver high-quality work on time and on brand.

You Should Have

• 5-7 years of experience in brand design, visual communication, or similar creative role—ideally at a fast-paced tech or B2B company.
• A strong portfolio showcasing a range of production and digital design work, with a keen eye for layout, typography, and visual hierarchy.
• Expertise in Adobe Creative Suite, Figma, Canva, and presentation tools like Google Slides.
• Well-versed in leveraging AI to enhance the creative process.
• Experience working within and evolving brand guidelines.
• Strong project management and communication skills; able to manage multiple workstreams and stakeholders simultaneously.
• Experience managing creative vendors or freelancers is a plus.
• Familiarity with web development or CMS platforms [Contentful].
• Professional fluency in English and Spanish (written and verbal) is required.

This is a temporary contract position.

#LI-onsite

About the Role

We’re looking for a detail-oriented, creatively-driven Senior Brand Designer to support the execution and evolution of Flexport’s visual identity across multiple touch points. We want someone who is a systems thinker and is skilled at creating scalable design solutions and thinking holistically about the brand ecosystem. This role blends hands-on design work with project and vendor management, ensuring consistency, quality, and speed across a wide variety of brand expressions—from our website and marketing campaigns to sales decks and internal presentations.

You’ll partner closely with marketing, product, and executive teams to produce thoughtful, on-brand creative that elevates our message and moves our business forward.

You Will

• Production & Event Design: Translate creative strategy into a cohesive brand experience across digital platforms and physical spaces—ranging from large-scale event signage and spatial wayfinding to premium swag and print collateral.
• Website Design: Design and maintain brand-forward web experiences in close partnership with web developers and digital marketers.
• Presentation & Deck Design: Build and refine executive presentations, sales materials, and keynote visuals that are both beautiful and effective.
• Illustration & Graphics: Create and manage a library of custom illustrations, icons, and infographics to support Flexport’s storytelling.
• Photo Editing & Management: Curate and edit photography for use across marketing channels; maintain our image library to ensure easy access and brand alignment.
• Vendor Management: Oversee external design vendors and contractors, ensuring they deliver high-quality work on time and on brand.

You Should Have

• 5-7 years of experience in brand design, visual communication, or similar creative role—ideally at a fast-paced tech or B2B company.
• A strong portfolio showcasing a range of production and digital design work, with a keen eye for layout, typography, and visual hierarchy.
• Expertise in Adobe Creative Suite, Figma, Canva, and presentation tools like Google Slides.
• Well-versed in leveraging AI to enhance the creative process.
• Experience working within and evolving brand guidelines.
• Strong project management and communication skills; able to manage multiple workstreams and stakeholders simultaneously.
• Experience managing creative vendors or freelancers is a plus.
• Familiarity with web development or CMS platforms [Contentful].

This is a temporary contract position.

#LI-onsite

Exciting Trade Advisory Opportunity to Help Make Global Trade Easy

The opportunity:

The global supply chain is one of the most heavily regulated industries for all parties involved. Everyone from the carriers, intermediaries, trucking companies, 3rd party logistics, freight forwarders, shippers, consignees, importers, exporters, and brokers face a challenging and complex task of navigating through a myriad of laws from the originating country, destination country as well as international treaties and conventions.

The Trade Advisory team, consisting of business consultants, lawyers and licensed customs brokers, offers advanced customs and trade expertise to help clients identify supply chain risks and cost savings opportunities. As a Trade Advisory Lead, you will lead and mentor other Trade Advisory team members to help address and find solutions to trade issues that matter to our clients, furthering the company’s values. Your role would take your trade and industry knowledge to help build our trade advisory services, while servicing our clients.

You will:

• Lead and manage trade advisory projects that focus on trade compliance and duty minimization strategies, including Classification, Country of Origin, FTA analysis, FSFE, Compliance assessment, tariff engineering, etc.
• Perform, coordinate, and support Trade Advisory analytics and reporting from a variety of sources, providing insights and recommendations.
• Monitor deadlines and draft client deliverables for multiple projects at a given time, ensuring high quality and timely delivery.
• Proactively stay informed on the latest customs and other government agency regulations, ruling issuances, and industry trends that are relevant to our clients, and educate the team.
• Ensure project timelines, statuses, and invoices are appropriately managed and delivered, overseeing the work of other associates.
• Coordinate and facilitate software solutions, automation of data analytics, improvement of SOPs, ACE portal access, applications, and integrations, serving as a subject matter expert.
• Interface with CBP and our clients and offer timely responses, elevating where necessary, and guiding junior team members.
• Maintain active communication with clients, customs and other government authorities, and internal stakeholders, representing the team.
• Support Trade Advisory infrastructure and administrative requirements, contributing to team development and best practices.

You should have:

• Bachelor's degree from an accredited college/university.
• Licensed Customs Broker required, J.D. or graduate degree highly preferred.
• 5-7 years trade related experience working in house, at customs brokerage, consulting or law firm preferred, with demonstrated leadership experience.
• Strong technical and business writing skills.
• Strong interpersonal skills and the ability to stay on top of multiple tasks and projects, with excellent prioritization and delegation abilities.
• Expertise with Microsoft Office suite and Google equivalents.
• Strong data analytical skills.
• Strong industry knowledge including classification, valuation, reconciliation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information, with the ability to provide expert guidance.

#LIOnsite

Exciting Trade Advisory Opportunity to Help Make Global Trade Easy

The opportunity:

The global supply chain is one of the most heavily regulated industries for all parties involved. Everyone from the carriers, intermediaries, trucking companies, 3rd party logistics, freight forwarders, shippers, consignees, importers, exporters, and brokers face a challenging and complex task of navigating through a myriad of laws from the originating country, destination country as well as international treaties and conventions.

The Trade Advisory team, consisting of business consultants, lawyers and licensed customs brokers, offers advanced customs and trade expertise to help clients identify supply chain risks and cost savings opportunities. As a Trade Advisory Lead, you will lead and mentor other Trade Advisory team members to help address and find solutions to trade issues that matter to our clients, furthering the company’s values. Your role would take your trade and industry knowledge to help build our trade advisory services, while servicing our clients.

You will:

• Lead and manage trade advisory projects that focus on trade compliance and duty minimization strategies, including Classification, Country of Origin, FTA analysis, FSFE, Compliance assessment, tariff engineering, etc.
• Perform, coordinate, and support Trade Advisory analytics and reporting from a variety of sources, providing insights and recommendations.
• Monitor deadlines and draft client deliverables for multiple projects at a given time, ensuring high quality and timely delivery.
• Proactively stay informed on the latest customs and other government agency regulations, ruling issuances, and industry trends that are relevant to our clients, and educate the team.
• Ensure project timelines, statuses, and invoices are appropriately managed and delivered, overseeing the work of other associates.
• Coordinate and facilitate software solutions, automation of data analytics, improvement of SOPs, ACE portal access, applications, and integrations, serving as a subject matter expert.
• Interface with CBP and our clients and offer timely responses, elevating where necessary, and guiding junior team members.
• Maintain active communication with clients, customs and other government authorities, and internal stakeholders, representing the team.
• Support Trade Advisory infrastructure and administrative requirements, contributing to team development and best practices.

You should have:

• Bachelor's degree from an accredited college/university.
• Licensed Customs Broker required, J.D. or graduate degree highly preferred.
• 5-7 years trade related experience working in house, at customs brokerage, consulting or law firm preferred, with demonstrated leadership experience.
• Strong technical and business writing skills.
• Strong interpersonal skills and the ability to stay on top of multiple tasks and projects, with excellent prioritization and delegation abilities.
• Expertise with Microsoft Office suite and Google equivalents.
• Strong data analytical skills.
• Strong industry knowledge including classification, valuation, reconciliation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information, with the ability to provide expert guidance.

#LIOnsite

Exciting Trade Advisory Opportunity to Help Make Global Trade Easy

The opportunity:

The global supply chain is one of the most heavily regulated industries for all parties involved. Everyone from the carriers, intermediaries, trucking companies, 3rd party logistics, freight forwarders, shippers, consignees, importers, exporters, and brokers face a challenging and complex task of navigating through a myriad of laws from the originating country, destination country as well as international treaties and conventions.

The Trade Advisory team, consisting of business consultants, lawyers and licensed customs brokers, offers advanced customs and trade expertise to help clients identify supply chain risks and cost savings opportunities. As a Trade Advisory Lead, you will lead and mentor other Trade Advisory team members to help address and find solutions to trade issues that matter to our clients, furthering the company’s values. Your role would take your trade and industry knowledge to help build our trade advisory services, while servicing our clients.

You will:

• Lead and manage trade advisory projects that focus on trade compliance and duty minimization strategies, including Classification, Country of Origin, FTA analysis, FSFE, Compliance assessment, tariff engineering, etc.
• Perform, coordinate, and support Trade Advisory analytics and reporting from a variety of sources, providing insights and recommendations.
• Monitor deadlines and draft client deliverables for multiple projects at a given time, ensuring high quality and timely delivery.
• Proactively stay informed on the latest customs and other government agency regulations, ruling issuances, and industry trends that are relevant to our clients, and educate the team.
• Ensure project timelines, statuses, and invoices are appropriately managed and delivered, overseeing the work of other associates.
• Coordinate and facilitate software solutions, automation of data analytics, improvement of SOPs, ACE portal access, applications, and integrations, serving as a subject matter expert.
• Interface with CBP and our clients and offer timely responses, elevating where necessary, and guiding junior team members.
• Maintain active communication with clients, customs and other government authorities, and internal stakeholders, representing the team.
• Support Trade Advisory infrastructure and administrative requirements, contributing to team development and best practices.

You should have:

• Bachelor's degree from an accredited college/university.
• Licensed Customs Broker required, J.D. or graduate degree highly preferred.
• 5-7 years trade related experience working in house, at customs brokerage, consulting or law firm preferred, with demonstrated leadership experience.
• Strong technical and business writing skills.
• Strong interpersonal skills and the ability to stay on top of multiple tasks and projects, with excellent prioritization and delegation abilities.
• Expertise with Microsoft Office suite and Google equivalents.
• Strong data analytical skills.
• Strong industry knowledge including classification, valuation, reconciliation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information, with the ability to provide expert guidance.

#LIOnsite

Exciting Trade Advisory Opportunity to Help Make Global Trade Easy

The opportunity:

The global supply chain is one of the most heavily regulated industries for all parties involved. Everyone from the carriers, intermediaries, trucking companies, 3rd party logistics, freight forwarders, shippers, consignees, importers, exporters, and brokers face a challenging and complex task of navigating through a myriad of laws from the originating country, destination country as well as international treaties and conventions.

The Trade Advisory team, consisting of business consultants, lawyers and licensed customs brokers, offers advanced customs and trade expertise to help clients identify supply chain risks and cost savings opportunities. As a Trade Advisory Lead, you will lead and mentor other Trade Advisory team members to help address and find solutions to trade issues that matter to our clients, furthering the company’s values. Your role would take your trade and industry knowledge to help build our trade advisory services, while servicing our clients.

You will:

• Lead and manage trade advisory projects that focus on trade compliance and duty minimization strategies, including Classification, Country of Origin, FTA analysis, FSFE, Compliance assessment, tariff engineering, etc.
• Perform, coordinate, and support Trade Advisory analytics and reporting from a variety of sources, providing insights and recommendations.
• Monitor deadlines and draft client deliverables for multiple projects at a given time, ensuring high quality and timely delivery.
• Proactively stay informed on the latest customs and other government agency regulations, ruling issuances, and industry trends that are relevant to our clients, and educate the team.
• Ensure project timelines, statuses, and invoices are appropriately managed and delivered, overseeing the work of other associates.
• Coordinate and facilitate software solutions, automation of data analytics, improvement of SOPs, ACE portal access, applications, and integrations, serving as a subject matter expert.
• Interface with CBP and our clients and offer timely responses, elevating where necessary, and guiding junior team members.
• Maintain active communication with clients, customs and other government authorities, and internal stakeholders, representing the team.
• Support Trade Advisory infrastructure and administrative requirements, contributing to team development and best practices.

You should have:

• Bachelor's degree from an accredited college/university.
• Licensed Customs Broker required, J.D. or graduate degree highly preferred.
• 5-7 years trade related experience working in house, at customs brokerage, consulting or law firm preferred, with demonstrated leadership experience.
• Strong technical and business writing skills.
• Strong interpersonal skills and the ability to stay on top of multiple tasks and projects, with excellent prioritization and delegation abilities.
• Expertise with Microsoft Office suite and Google equivalents.
• Strong data analytical skills.
• Strong industry knowledge including classification, valuation, reconciliation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information, with the ability to provide expert guidance.

#LIOnsite

Exciting Trade Advisory Opportunity to Help Make Global Trade Easy

The opportunity:

The global supply chain is one of the most heavily regulated industries for all parties involved. Everyone from the carriers, intermediaries, trucking companies, 3rd party logistics, freight forwarders, shippers, consignees, importers, exporters, and brokers face a challenging and complex task of navigating through a myriad of laws from the originating country, destination country as well as international treaties and conventions.

The Trade Advisory team, consisting of business consultants, lawyers and licensed customs brokers, offers advanced customs and trade expertise to help clients identify supply chain risks and cost savings opportunities. As a Trade Advisory Lead, you will lead and mentor other Trade Advisory team members to help address and find solutions to trade issues that matter to our clients, furthering the company’s values. Your role would take your trade and industry knowledge to help build our trade advisory services, while servicing our clients.

You will:

• Lead and manage trade advisory projects that focus on trade compliance and duty minimization strategies, including Classification, Country of Origin, FTA analysis, FSFE, Compliance assessment, tariff engineering, etc.
• Perform, coordinate, and support Trade Advisory analytics and reporting from a variety of sources, providing insights and recommendations.
• Monitor deadlines and draft client deliverables for multiple projects at a given time, ensuring high quality and timely delivery.
• Proactively stay informed on the latest customs and other government agency regulations, ruling issuances, and industry trends that are relevant to our clients, and educate the team.
• Ensure project timelines, statuses, and invoices are appropriately managed and delivered, overseeing the work of other associates.
• Coordinate and facilitate software solutions, automation of data analytics, improvement of SOPs, ACE portal access, applications, and integrations, serving as a subject matter expert.
• Interface with CBP and our clients and offer timely responses, elevating where necessary, and guiding junior team members.
• Maintain active communication with clients, customs and other government authorities, and internal stakeholders, representing the team.
• Support Trade Advisory infrastructure and administrative requirements, contributing to team development and best practices.

You should have:

• Bachelor's degree from an accredited college/university.
• Licensed Customs Broker required, J.D. or graduate degree highly preferred.
• 5-7 years trade related experience working in house, at customs brokerage, consulting or law firm preferred, with demonstrated leadership experience.
• Strong technical and business writing skills.
• Strong interpersonal skills and the ability to stay on top of multiple tasks and projects, with excellent prioritization and delegation abilities.
• Expertise with Microsoft Office suite and Google equivalents.
• Strong data analytical skills.
• Strong industry knowledge including classification, valuation, reconciliation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information, with the ability to provide expert guidance.

#LIOnsite

BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.

Our culture of flexibility, trust, and continual learning means you will be recognized for your growth and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.

The Role

The Account Executive will manage a defined sales territory and be responsible for delivering against a quota goal for the defined territory. The Account Executive will be responsible for developing and maintaining relationships with both new and existing customers in the SMB segment, creating opportunities to drive revenue across the defined region. 

What You’ll Do

• Create and maintain sustainable customer relationships to deliver sales growth to meet and exceed targets.
• Advocate for the BeyondTrust platform and our position within the global Privilege Access Management sector.
• Understand and document customers’ business and IT strategies, priorities, and goals; capture this data accurately in CRM system.
• Create and nurture strong collaborative relationships with field sales team members.
• Problem solve customer issues. or sales blockers.
• Source quality leads by inquiring about prospect requirements and present the BeyondTrust proposition.
• Maintain an accurate log of sales activities and customer interactions within the company’s CRM system.
• Responsible for accurate and timely opportunity updates and bookings forecast.
• Participate in team meetings and share ideas to contribute team performance.

What You’ll Bring

• Bachelor’s degree or equivalent work experience
• 2-4+ years customer-facing sales experience with security, PAM, Identity Management, or IT related software
• Proven track record of meeting or exceeding sales quota
• Excellent communication and influencing skills
• Demonstrated ability to effectively present and sell a technical solution
• Strong communication, negotiation, and organizational skills required.  This position will have a heavy emphasis on telephone-based activity.
• Ability to work in a team selling environment
• Experience with SalesForce.com
• Ability to find and uncover new opportunities with prospects and existing business, cold calling and hunting for business
• Demonstrated negotiation skills
• IT Knowledge – Microsoft tools knowledge and the ability to use as needed.
• Tenacity, independence, and ambition are required to make this role your own.

Nice To Have

• Experience of working within the Cyber Security Software sector.
• Proven record of overachieving quota and results in a high-growth company environment.
• Undertaken relevant sales training.

Better Together

Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.

We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.

About Us

BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.

BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners.

Learn more at www.beyondtrust.com. 

#LI-MB1

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Square is looking for a tenured Account Executive with a strong new logo sales background and self-starter disposition to join our Outbound Sales Team. This role works with restaurant owners specifically, emphasis on Small/Mid-sized businesses. You will create your own outbound strategy while working with the Business Development team to build a book of business. You will be expected to source leads, cold call and email them to generate interest and close deals selling our Square ecosystem to prospective merchants. This role requires excellent communication skills, diligence, and a strong ability to build rapport with prospects to negotiate and close complex deals.

You Will

• Understand the business and technology needs of a merchant to execute a sales motion using a consultative approach
• Conduct prospecting, discovery calls, demos and develop a solution with first and third party offerings that best meets the prospect's needs
• As needed, go into the field to build strong relationships and increase win rates
• Deliver a predictable, repeatable and scalable outbound sales process to fill your pipeline and close deals (prospecting activities include:, cold calling, cold emailing, social selling, etc.)
• Partner with our Business Development Team to convert and close cold, outbound leads
• Lead the charge introducing Square to all merchants in the restaurant vertical
• Oversee the sales cycle from prospect to close and partner with other teams to ensure successful onboarding
• Achieve and exceed monthly sales goals and key performance indicators (KPIs) through proactive outbound sales efforts
• Partner with Product and Marketing teams to ensure our solutions meet the needs of the market
• Use your prior sales experience to inform a creative go-to-market strategy
• Utilize Salesforce to track, monitor, and report on sales activities, pipeline status, and outcomes

You Have

• • 3+ years of sales experience in a full cycle closing role
  • A BA/BS degree or relevant experience
  • Demonstrated exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals
  • The ability to drive deals independently in a fast-paced, dynamic environment
  • Business development experience (e.g. new logo sourcing and acquisition)
  • A collaborative and team player mentality
  • Prior Salesforce experience or equivalent

Pay Transparency

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: ($156,200 - $234,200)

Zone B: ($145,200 - $217,800)

Zone C: ($137,400 - $206,200)

Zone D: ($129,600 - $194,400)

Amounts listed above include target variable compensation.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

About The Role

As a National Channel Sales Manager - Convergint, you'll be pivotal in scaling Verkada's reach and impact by developing and managing our most strategic Physical Security Integrator nationally! You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally.

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with Convergint. You’ll be responsible for building pipeline and generating net new business through Convergint while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline within Convergint. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insights: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of physical security sales or partner management experience with physical security integrators with a strong track record of building new business. Experience with Convergint is highly preferred. Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Local to major city in Florida or Georgia is required. Must be open to at least 50%+ travel across the U.S to Convergint branch locations in both of those states.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

About the Role

As a member of our Sales Strategy and Operations team, you will have an integral role in driving the insights, operations, and strategy that enable Sales to run better, faster, and smarter. Sales Strategy and Operations is an excellent platform to learn how a business really runs. 

You will be joining the Sales Strategy and Operations team as a high-impact contributor, gaining exposure to a wide variety of challenges, processes, and data that make the engine of this Sales organization hum. As a Division Lead on the team, you will lead cross-functional initiatives from ideation to analytics to recommendations to drive impact across the sales organization.

What You'll Do

• Overall:
• Serve as the strategy and operations partner with our Southeast sales leadership
• Our mandate is to make the sales motion run more effectively, efficiently, and ultimately drive higher bookings at a sustainable cost
• This requires a mix of analytical skills, a nose for value, operational chops, and communication when operating with significant autonomy in a fast-paced environment
• What this role entails:
• Strategy & ops partnership with leadership
• Be the strategy and operational partner with sales leaders
• Help the sales leaders to develop their strategies, as well as the tactics that underpin these strategies
• Partner with sales leaders to operationalize the strategy on a daily basis 
• Workflow improvement:  
• Identify pain points in the sales motion and workflows could be improved
• Scope out solutions and implement directly or serve as a product manager with our team's software engineers on automation solutions
• Analytical asset-building
• Develop analytical tools that help the sales team to sell strategically and better-understand their business
• Scope and execute analytical special projects that help us better understand our business and what drives success.  Apply these learnings to drive operational changes in the business
• Be the glue that connects sales reps to the rest of the business
• Understand how the sales team workflows connect with other parts of the business (marketing, product, supply chain, finance, etc.)
• Relay insights from the sales team to other parts of the org, provide the sales perspective to these other stakeholders, and make connections between the sales team and other teams

What You'll Bring

• High-impact self-starter: you take initiative to move projects forward and can operate well with little guidance. You’re excited by the possibility of leading cross-functional workstreams and generating buy-in among senior leadership. 
• Raw smarts: we are looking for people who can look at complex problems and solve them start to finish.
• Strong analytical skills: you nerd out about data, can quickly structure analyses to answer key business questions to drive decision-making, and will also have perspectives on building the right data architecture. Excel skills are a must; SQL / Tableau / Looker experience a plus.
• Process and operational thinking: you can tackle a problem independently and quickly iterate to a solution, and then also document it in a way that's easy to understand for all audiences. Previous Salesforce experience is a plus.
• Communication and stakeholder management: you'll need to be able to connect with sales reps and hardware engineers alike to figure out how we build the right processes and workflows to drive efficiency while also giving us the data to measure how we're doing. Strong written and verbal communication skills are a must.
• Flexibility and hustle: you manage change and ambiguity well, and have no problems juggling multiple priorities while executing in a fast-paced environment. You’re comfortable pivoting quickly and often.
• 3+ years of professional experience, ideally in consulting, banking, private equity, corporate strategy, or a startup. Bachelor's or master's from a top school preferred.
• Previous Sales, Sales Operations, or Strategy experience is a plus.
• Must be willing and able to work onsite five days per week in Atlanta, GA.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.