ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As an Emergency Credentialed Veterinary Technician, you’re part of a team that thrives on the front lines of emergency veterinary care where every second counts. You’ll handle a wide range of cases, from minor to complex emergencies, collaborating with our doctors and team in delivering gold standard, emotionally intelligent care. You’ll jump into triage, treatments, diagnostics, anesthesia, monitoring, and critical care nursing, all while being a steady, compassionate presence for pet parents in their most stressful moments. This role is for someone who wants to do the work they were trained to do (and more), continue growing their skills, and help people and their pets when they need it most.

WHAT YOU’LL DO

• Treat every patient and person like they matter—because they do! You keep people and pets together and stay by their side through tests, treatments, and everything in between
• Jump into action, delivering nursing care, treatments, and emotional support in the most critical moments, from triage to discharge
• Bring the meds, the monitoring, and the mastery—from IVs and CRIs to blood transfusions and beyond
• Communicate like a teammate and think like a leader, helping shape plans and keep care flowing
• Be ready to perform CPR like the trained RECOVER rockstar you are (not only do we offer training, we have the highest number of RECOVER CPR professionals and instructors in the industry!)
• All the techy stuff—from diagnostics and imaging to sample collection and placing tubes
• Anesthesia, even for our most fragile patients? You’ve got it.
• Use all the advanced techniques in your toolkit: central lines, endoscopy, ultrasounds, and more

WHAT YOU NEED

• High school diploma or equivalent required; associate’s degree or higher in veterinary technology from an AVMA accredited program strongly preferred
• Credentialed as a Veterinary Technician (CVT, RVT, LVT, LVMT) in the state the VEG practice is located is required; VTS in ECC, internal medicine or anesthesia/analgesia is a plus and will lead to extra considerations in compensation
• 1+ years of experience in a veterinary technician role; experience in emergency or specialty medicine preferred
• Basic computer skills and a comprehension of practice management software and electronic medical record keeping
• Excellent communicator and calm under pressure; ready to lend a hand to support those around you
• Fine motor skills for handling patients and medical equipment
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors.
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

Role

We are looking for a Principal Sales Engineer to join our team located in the South. This role will report to the Director of Sales Engineering for the Americas Field Sales team.

You will be responsible for architecting technical solutions that directly address and resolve critical customer pain points.

What you’ll do (Role Expectations)

• Overseeing the technical sales process
• Running Proof of Value from start to finish, as the technical and industry expert
• Collaborating and supporting internal Zscaler teams

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.
• You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand.

What We’re Looking for (Minimum Qualifications)

• Bachelor's Degree or equivalent experience
• 10+ years of experience as a Sales Engineer or Systems integrator
• Knowledge of network security technologies

What Will Make You Stand Out (Preferred Qualifications)

• Industry certifications including CCNP, JNCIP, PCNSA, CISSP, or CCSP
• Experience working with large enterprise and major accounts

#LI-Remote

#LI-EV1

Your opportunity

The Customer Marketing team brings the heart and soul of New Relic to life by putting our customers’ voice at the center of everything we do as a company. This role focuses on building deep partnerships with our most strategic customers, particularly IT or engineering executives and decision-makers, to transform their technical success into scalable business outcomes.

Supporting the Americas region, this role will work closely with Communications/PR, Field Marketing, Product Marketing, Sales, Demand Generation and the wider Go-To-Market team by expanding our customer reference roster and developing customer advocacy and stories. This role requires a strategic thinker who will recruit and interview customers to learn about their specific use cases, and how New Relic helps solve those challenges to achieve their business objectives and results. 

You will lead the end-to-end process of uncovering, developing, and promoting the narratives that differentiate New Relic in a complex market. This is a highly cross-functional role requiring a blend of strategic storytelling, operational rigor, and a focus on measurable impact. The Ideal Candidate will be:

• Outcome-Oriented: You focus on how customer stories impact the bottom line, including shortening sales cycles, increasing retention, and driving brand equity.
• Expert Interviewer: You possess the technical literacy to discuss complex observability challenges and the emotional intelligence to extract the human element of a story.
• Strategic Operator: You enjoy building the "machine" as much as the content. You thrive on creating repeatable processes that allow advocacy to scale across a global organization.
• Customer Advocate: You have a deep empathy for the customer's journey and a commitment to making them the hero of every narrative.

 What you'll do

• Build strategic and integrated joint marketing partnerships with our global accounts, executives, and technical users to capture impactful customer success stories for use by marketing, sales, and field teams.
• Work cross-functionally across the business to identify, align, and promote customer marketing needs and solve for process, efficiency and scale.
• Build, promote, and actively lead the planning and development of all forms of customer content, including: case studies, videos, slide decks, media opportunities, speaking engagements, analyst interviews, and recruitment for participating in New Relic and industry events.
• Manage a variety of customer marketing projects in various stages of development. Track and measure monthly metrics and provide regular reports to marketing and sales leadership.
• Build and maintain strong relationships with a diverse set of internal and external constituencies, most important being our customer-facing teams.  
• Responsible for expanding our customer reference roster and developing customer advocacy and stories in the Americas region. Helps provide sales with customer references to close sales opportunities. 
• Partners with the field marketing and sales teams to build successful campaigns around engaged customers. 
• Helps drive an increase in product usage and adoption, in close partnership with developer relations, sales, and product marketing, PR, field marketing. 

This role requires

• 5+ years relevant work experience preferably with a professional IT services company or SaaS software provider in customer-facing roles in Marketing, Sales or Customer Success. 
• Experience in conducting interviews with B2B technology buyers and users; with ability to clearly communicate technical content and product use cases to both technical and non-technical audiences. 
• Proven capability of interacting with senior executives and C-Level customers
• Experience in content marketing, customer marketing programs, product or technical marketing, developer relations and/or communications in a fast-paced, highly technical environment.
• Excellent storytelling skills including preparing advance briefing materials, interviewing and editing. Experience successfully managing large, complex, global customer engagements to completion and customer satisfaction.
• Strong interpersonal, verbal and written communication skills.
• Experience in meeting facilitation and presentation delivery
• Commitment to customer satisfaction & attention to detail
• Intermediate Excel / spreadsheet skills, including conducting analysis of data to use in creating compelling content. 
• Native-level English fluency required.

Bonus points if you have

• An AI-First Mindset: You leverage AI tools to scale content production, analyze customer sentiment, or automate advocacy workflows, staying ahead of the curve in marketing technology.
• A Proven "Closer" Mentality: You have a documented track record of successfully recruiting high-profile customer advocates from "hard-to-get" enterprise accounts.
• Multimedia Instincts: A keen eye for visual storytelling, including experience directing/editing video testimonials or designing high-impact presentation decks for executive audiences.
• Global Communication Skills: Upper intermediate foreign language (level B2+) in Spanish, Portuguese or other romance languages.

Please note that visa sponsorship is not available for this position.

#LI-GK1 #LI-Remote

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a per diem Emergency Veterinarian, you’re more than just passionate about helping people and their pets; you thrive on it, especially when they need you most. At VEG, we find a way to say yes to supporting you, so you can be the best, most confident ER professional possible and grow your career in unexpected directions. With a culture rooted in mentorship and continuous learning—from on-the-floor guidance to VEG Education programs and unlimited ER-focused CE—you’ll never stop learning. You’ll handle any emergency that comes through the door, from routine cases to complex surgeries, and treat every kind of pet, including exotics! As a leader on the hospital floor, you’ll have the chance to be a superhero for your customers, backed by a team and resources that empower you to take your career further than you ever imagined.

WHAT YOU’LL DO

• Answer medical questions over the phone 
• See patients right away as part of the VEG Triage and VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets 
• Gather the signalment, presenting complaint, vitals, and physical exam 
• Conduct physical examinations of animals, along with other required investigatory measures such as ultrasounds, X-rays, bloodwork, and biopsies 
• Complete a diagnosis of each pet's condition to create a diagnostic and therapeutic plan
• Communicate diagnosis and treatment options directly with customers
• Prepare estimates and present them to customers
• Create and review medical records to ensure accuracy
• Demonstrate the value of tests and treatments performed by speaking with the customer and addressing their concerns
• Perform minor and major emergency surgeries
• Perform endoscopic procedures
• Educate customers on after care and preventative measures where appropriate 

WHAT YOU NEED

• A DVM or equivalent degree
• Live and breathe emergency medicine, including emergency surgery (the soft tissue kind!) and endoscopy
• Thrive in team-oriented environments (think hospital retreats, team dinners, happy hours, and more)
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation
• Flexible work schedules to support your life outside of work
• Generous referral reward program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a Customer Experience Coordinator, your job is to define the customer’s experience through service, focus, and participation—so, you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say yes and put patient and customer experience above all else. In this role, you’ll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. 

WHAT YOU’LL DO

• Greet every customer with warmth and urgency, whether in person, over the phone, or online
• Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly
• Deliver personalized, memorable experiences—always looking for creative ways to say “yes” to customer needs
• Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate
• Keep nurses and doctors updated on customer needs for a seamless care experience.
• Provide confidential, compassionate guidance on financial options and end-of-life decisions
• Process payments accurately while protecting personal and financial information
• Follow up with customers after visits to check on their pet’s care and strengthen relationships
• Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital

WHAT YOU NEED 

• 2+ years of experience in a customer service role 
• Advanced knowledge in computer programs and practice management software 
• Highly organized, with strong attention to detail 
• A strong communicator; able to interact positively with anyone and everyone 
• A strong multitasker, able to thrive amid chaos
• High emotional intelligence, able to read a room and plan and act accordingly 
• Adaptable and amenable in high stakes environments 
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types  

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

The Opportunity  

We are looking for a Business Development Director to join our North American New Business team in selling Flywheel’s service offerings to some of the world’s largest brands. This role focuses particularly on our Content Operations – this service produces content & creatives that help elevate brand visibility and drive conversions.  

As a Business Development Director, you will develop and execute a consultative sales strategy within an assigned territory to drive revenue growth with leading brands. You will work in partnership with the pre-sales and marketing teams to prospect and engage relevant stakeholders within targeted brands to develop opportunities across all relevant services and markets, managing these throughout the sales process until completion. This role would be a great fit if you have previous experience in sales, a high attention to detail and organizational skills, and exceptional communication skills to collaborate effectively with internal and external stakeholders across all levels. 

What You Will Do: 

• Be responsible for revenue growth to goal for a specific territory of targeted brands for Flywheel’s Content Operations offerings. 
• Act as a subject matter expert in Flywheel’s Content Operations capabilities (e.g., product copy, rich media, imagery, content health and compliance, content syndication, localization) and how these solve client pain points and drive measurable business outcomes. 
• Actively prospect and develop a qualified new business pipeline 
• Manage complex sales-cycles from initial customer engagement to closed sales  
• Participate in end-to-end business planning; you will build comprehensive pitch decks and defend through proof points to effectively communicate Flywheel’s capabilities and service offerings in support of client needs 
• Manage accurate lead, pipeline, and forecast reporting on a regular basis  
• Collaborate with pre-sales and product marketing to create join demand generation strategies and potential use cases to engage prospective clients  
• Collaborate with the Client Services team to ensure we have command of the value proposition for all products and services, as well as current trends, and market demands. Possess the ability to communicate to prospective Clients how we can help their business challenges and promote growth 
• Attend networking events to promote Flywheel solutions and identify potential future clients 
• Have a pulse and opinion on industry news, translate macro trends into tailored recommendations and actions for clients  

Who You Are: 

• You have 7+ years of sales experience, selling mid-market to enterprise solutions into large companies (experience selling retail media/CPG would be an asset) 
• You have experience managing external relationships to meet mutually beneficial goals; speaking with executives of different levels of an organization comes naturally to you 
• You have a comprehensive understanding of the end to ends sales process 
• You thrive in a fast-paced environment and have a highly motivated hunter mentality 
• You are a strong communicator, naturally curious, and genuinely care about client outcomes 
• You have a solutions-oriented mindset and thrive in ambiguity and figuring out solutions and processes to complex problems 
• You feel comfortable analyzing dashboards and utilising spreadsheets using Microsoft Excel formulas and pivot tables to extract and clearly communicate insights from murky data 
• You have a bias for action with a scrappy willingness to roll up your sleeves and go the extra mile to persist and get the job done 
• You have a sense of ownership complemented by strong organization skills and a keen eye for detail 
• You can effectively lead and manage project the ability to efficiently prioritise and execute projects 
• You are a team player with a genuine desire to contribute to the overall success of the entire team 
• You are able to travel as needed 

This position is commission eligible.  

Location: Remote - Geography based

Do you have a consistently strong record of sales performance in a fast-paced selling environment where your work has a critical impact on patients?  At Invivyd, we’re building a category and disrupting the status quo. We’re looking for experienced and driven Senior Virology Care Specialists who are ready to utilize their industry experience bringing passion, persistence, and a strong desire to help patients.

• Develop strong, compliant relationships across a broad range of health care providers (HCPs) across multiple specialties and account types (IDNs, health systems and community clinics) by understanding their needs and sharing accurate, balanced information about Invivyd’s products and solutions
• Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions
• Identify shared priorities and leverage knowledge and tactics within full account to develop a territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive superior results
• Utilize your understanding of the broader healthcare landscape for account selling, including provider offices and health systems, and how decisions are made across these settings
• Manage your territory with a business owner mindset with accountability, energy, and drive by owning the outcome of your results with a sense of urgency while staying compliant with company policies and industry regulations
• Deliver compelling product presentations and educational discussions to support patient care decisions by utilizing all approved resources in line with company training and compliance requirements
• Collaborate as a positive energy multiplier cross-functionally with colleagues in marketing, market access, and other teams to support customer needs and win together
• Operate with an enterprise mindset to gather and share customer insights, feedback, and questions to help Invivyd continuously improve how we serve providers and patients
• Collaborate with cross-functional partners on overall account and territory strategy to maximize internal/external knowledge on how to access products and services
• Aggregate customer, market data, and insights to effectively apply multiple channels to drive total selling engagements
• Utilize data driven approach to prioritize customers/accounts to maximize impact aligned to strategic plan

 Required: 

• Bachelor’s degree strongly preferred; candidates without a degree with significant relevant, related industry experience will be considered
• 5+ years of experience in sales in biotech, pharmaceuticals or medical device customer-facing roles is preferred
• Candidates must live within the stated territory
• Able to fulfill requirement to be in the field five days a week, including overnights as required, conducting visits, while also completing all administrative tasks related to the role
• Ability to drive and/or fly within the territory, as required
• Proven winning attitude with a growth mindset
• Strong communication and interpersonal skills, with the ability to build relationships and engage in meaningful conversations with healthcare providers
• Coachable and eager to learn - open to feedback, willing to adapt, and motivated to grow into a high-performing sales professional
• Demonstrated persistence, resilience, agility, and a strong work ethic; comfortable working in a fast-paced, evolving environment
• Ability to manage time effectively, prioritize tasks, and take ownership of territory responsibilities
• High standards of integrity, professionalism, and a commitment to compliance in every interaction
• Passion for making a difference in the lives of patients and a desire to be part of a mission-driven company
• Strong ability to communicate clinical product information in a compelling and compliant way
• Must be results oriented and can demonstrate time management skills with ability to gain access to hard to see customers
• Demonstrated effective organizational and interpersonal skills to prioritize opportunities

Pay Range

$120,000 - $160,000

The pay range represents the expected full-time base salary for this role at the time of posting. Actual base pay will be determined based on a variety of factors, including relevant experience, skills, and education. In addition to base pay, this role is eligible for both an annual short-term incentive (e.g., bonus or sales incentive) and an annual long-term incentive (e.g., equity), reflecting our commitment to rewarding strong performance and long-term impact. Learn more about our total rewards by visiting https://www.invivyd.com/careers/.

Pay Range: $65,000 - $80,000+ 

Do you already thrive on structure, finishing your to-do list daily, and take pride in keeping others informed? What if you could leverage these talents to help families achieve the biggest financial dream of their lives? 

Neighbors Bank, a leading innovator in the mortgage industry, is on the lookout for individuals who thrive in fast-paced, structured environments – people who find joy in staying organized, completing tasks, and keeping things moving forward. If you're all about clear expectations, sharp communication, and getting the details right, this could be your perfect fit!

Our Loan Coordinators play a vital role in helping clients achieve their dream of homeownership. They're the operational glue that holds the mortgage process together – keeping files clean, timelines tight, and clients confident every step of the way.

To be considered for this position, candidates must have at least 1-year experience working in mortgage operations – including managing a borrower pipeline, processing loan files, and regularly communicating updates to customers, internal teams, or third-party partners.

We’re a fully remote company with an award-winning culture, where your contributions matter and your strengths are celebrated.

What Makes This Role Exciting

High-Impact, High-Reward Work: Your organization and follow-through will directly contribute to Enhancing Lives and helping families achieve homeownership. You’ll get to see the results of your effort daily.

Remote-First Culture & Flexibility: Join a fast-growing team with a thriving, award-winning culture that’s been recognized as a Top Workplace in the Financial Services industry. Work from home in a supportive, fast-paced team environment.

Team Environment, Clear Ownership: You’ll collaborate across departments while maintaining full ownership of your part in the process – working with purpose, precision, and the support of a tight-knit team.

Growth Through Mastery: You’ll learn the ins and outs of the mortgage process while continuing to deepen your expertise in loan operations.

Compensation & Benefits: Total compensation will be based on experience and typically falls between $65,000 and $75,000 annually (includes hourly starting pay of $25 and performance incentive bonuses), with top performers exceeding $80,000. Comprehensive benefits include health and dental coverage, a wellness program, 401(k) match, PTO, paid holidays, a monthly WFH reimbursement, and more!

What You’ll Do

• Guide borrowers through the documentation process by providing clear communication, frequent updates, and high-level service via phone, email, and text.
• Review and analyze credit, income, and asset documentation to ensure compliance with internal guidelines and loan requirements.
• Identify additional documentation needs, verify conditions, assess appropriate fees, and maintain file accuracy throughout the approval process.
• Collaborate with Loan Officers, Underwriters, Closers, and third-party vendors to ensure each loan moves efficiently and meets all quality standards.
• Accurately issue compliance disclosures within required timelines.
• Embrace new processes, shifting priorities, and opportunities to improve the customer and employee experience.
• Hours for this role are fairly standard and you can expect to work Monday through Friday between 8a – 5p, most days. 

Are You the One?

We’re looking for someone who brings energy, precision, and a team-first mindset. You’ll thrive in this role if you:

• Have at least 1-year experience in a mortgage operations role (processing, disclosures, or similar) and have managed a borrower-facing pipeline where you communicate with customers on a daily basis.
• Preferably have experience working with multiple loan products (FHA, Conventional, and USDA).
• Are highly detail-oriented and enjoy creating order from complexity.
• Communicate clearly and comfortably with both clients and internal teams.
• Prefer a task-driven, consistent workflow and aren’t phased by repetition.
• Adapt quickly when priorities shift and can stay focused under pressure.
• Manage your time independently and stay productive in a remote setting.

This isn’t the role for you if:

• You don't have at least 1 year of mortgage operations experience 
• You find structured, repetitive work draining or frustrating.
• You tend to miss small details or avoid document-heavy tasks.
• You’re uncomfortable with frequent communication or cross-functional teamwork.

Where We’re Hiring and When Can You Start?

Neighbors Bank is actively hiring candidates who reside in only the following states: AL, AZ, AR, FL, GA (all counties except DeKalb and Fulton), ID, IN, IA, KS, MS, MO, MT, OK, TX, UT, and VA.

Unfortunately, we cannot consider any exceptions to this location requirement.

Our newest Loan Coordinators begin in training cohorts alongside their peers to learn our process together. The next training class will start on:

• June 22

This hiring round ends June 8th, and the next hiring round will occur later this year. If you’re not available to start on June 22, please consider applying when the timing works best for you!

Why You’ll Love Working at Neighbors Bank

Our thriving remote culture isn't just a perk – it's a reflection of how we see the future of work. We want to empower incredible people to do great work wherever they are, while enabling flexibility. We’re seeking individuals who:

• Are passionate about their job and have fun doing it
• Deliver results with integrity
• Enjoy finding ways to enhance the lives of others every day

At Neighbors Bank, we’re more than a mortgage company – we’re a community. Our mission is to Enhance Lives, and that starts with our team. We value incredible people who take their work seriously but not themselves, and who want to contribute to something meaningful every day. If you're looking for a role where your precision and follow-through make a real impact, we'd love to meet you.

• Demonstrate Best in Class account management, driving growth in Revenue and Net Margin to help us achieve and exceed our goals. Develop and execute a strategic plan to win for your business which includes driving market share growth for both the retailer and SharkNinja, with a clear path to goal achievement.
• Ability to be a successful sales leader, acting as the “business owner “of your business, including cross-functional team leadership, financial and analytical savvy and demonstrated thought leadership on how to achieve breakthrough goals at your accounts.
• For assigned categories, manage customer profitability, working closely with internal teams to develop new item strategies and financials, and manage promotional spending within ROI goals. Embrace being in the details and running the business with a bottoms up approach.
• Owning the Omni-Channel responsibilities including; achieving in store placement goals and online penetration targets, while supporting profit related initiatives.
• Critical decision making, based on financial analysis of multiple scenarios to drive profitable growth, living in the details and understanding what comprises & drives contribution margin $ and %.
• Help to drive the overall account strategy and will own the outcome for customer meetings; leveraging internal support areas.
• Execution and detail focused; mindful of key milestones and a demonstrated ability to create and adhere to a schedule to ensure success.
• Working with the Demand Planning and Supply Chain teams to optimize the flow of goods, including the monthly forecast cycle and long-range plans.
• Working with Category Analysis teams to report POS, trends, factors impacting the business – drive the story both internally and with the customer.
• Delivering flawless execution for SharkNinja and Walmart:

• Intimate knowledge of how to drive sales at larger retailers, within fast pace and everchanging categories. Preferred sales experience working with Walmart Inc. or national accounts within these verticals.
• Gritty sales professional with strategic vision, yet detail oriented and execution focused. Track record of embracing challenging, overcoming obstacles, and team player not afraid to roll up their sleeves and get into the details.
• Strong business acumen and analytical skills, complimented by effective oral and written communication.
• Strong analytical skills to gather and analyze large sets of data, ability to automate reporting will be a true advantage
• Exceptional interpersonal skills to be able to build and maintain effective relationships
• Excellent organizational and time management skills
• Winning track record for promotional execution during key periods
• Ability to thrive in the SharkNinja fast-pace, “obsessed with winning”

• BA/BS Degree or equivalent experience
• 5+ years of major account sales management or equivalent experience within buying and/or merchandising at retail.
• Previous Walmart account management experience
• Strong Microsoft office skills (Excel, Outlook and PowerPoint)
• Retail Link / Scintilla experience
• Ability to travel up to 6 times per year to Headquarters and other events
• Experience in durable good categories a plus.
• MBA preferred

The Sales Operations Manager serves as the primary operational resource for driving revenue and margin performance across assigned retail accounts. This role owns demand planning, inventory management, purchase order execution, POS and trend analysis, and trade spend management. The Sales Operations Manager acts as a real-time business monitor — interpreting data, identifying emerging issues and opportunities, and mobilizing internal cross-functional partners to respond with speed and precision. 

Core Responsibilities 

• Serve as a primary liaison between the Sam's Club account and internal teams, translating account-specific needs into actionable priorities and ensuring consistent, timely communication across stakeholders. 
• Own long-range forecasting (12–18 months), sales flow, and inventory planning in partnership with demand planning, operations, and sales teams, with particular focus on mitigating risk around high-velocity tentpole events. 
• Manage multiple forecasting systems, actioning against updates to inventory flows, promotional plans, pricing structures, and data governance for both new and existing SKUs. 
• Coordinate with analyst, strategic sales, and demand planning teams to track promotional performance, recalibrate forecasts, and develop forward-looking shipment strategies. 
• Partner with Strategic Sales and Analytics to deliver channel-specific promotional guidance and ensure alignment between national initiatives and account-level execution. 
• Support trade-spend optimization and healthy revenue growth by leveraging spend tools and aligning promotional investments with EBITDA objectives. 
• Contribute to sales strategy development and execution, continuously analyzing sales and operational performance to surface insights and drive improvement. 
• Lead weekly customer meetings and deliver timely financial updates, ad hoc reporting, and structured business reviews with clear, data-driven recommendations. 
• Build compelling internal and customer-facing presentations and strategic decks while maintaining a strong working knowledge of key product categories and the competitive landscape. 
• Bring intellectual curiosity and creative problem-solving to every challenge, identifying non-obvious solutions and continuously raising the bar on operational excellence. 

Qualifications & Requirements 

• Bachelor's degree required; concentration in Business, Finance, or a related field preferred. 
• 5+ years of experience in demand planning, supply chain management, business analytics, or a financial role within the consumer products industry. 
• Demonstrated ability to synthesize insights across multiple complex data sets and translate findings into clear decision-making frameworks. 
• Proven track record of thriving in a collaborative, cross-functional team environment. 
• Prior operational or sales experience with a large-format retailer (Costco or Sam’s Club experience strongly preferred). 
• Advanced proficiency in the Microsoft Office Suite; strong analytical skills and exceptional attention to detail. 
• Excellent communication, organizational, project management, and interpersonal skills. 
• Ability to manage competing priorities and execute effectively in a fast-paced, deadline-driven environment with a consistent positive attitude. 
• Willingness to travel approximately 20% for corporate events and visits to SharkNinja HQ (Needham, MA). 

Role Overview  

Ready to build real-world experience? As a part-time, temporary Customer Service Associate, you’ll support students, faculty, and staff across the country while learning industry leading technology like Amazon Connect and Connect Assistant. Associates work in a dynamic, fast-paced environment and spend their time interfacing with students, faculty, and staff of Higher Education and K-12 institutions. This is a great opportunity to apply your communication, problem solving, and technical skills in a mission-driven environment.  

A Day in the Life  

• Support customers via voice and chat using Amazon Connect
• Deliver a positive experience through empathy, patience, and clear communication
• Resolve customer issues using AWS tools specifically Amazon Connect and Connect Assistant, following defined call flows
• Accurately document interactions and manage follow-ups
• Handle multiple tasks in a fast-paced call center environment
• Collaborate with teammates and escalate complex issues as needed
• Work assigned shifts, including weekends and holidays  
• Participate in ongoing training and continuous improvement 

About You  

• Communicate clearly and professionally, bringing empathy, active listening, and patience to every customer interaction 
• Enjoy helping people, solving problems, and learning new technologies quickly 
• Adapt well in fast-paced, changing environments while staying organized and detail-oriented  
• Follow structured workflows and procedures with consistency and accuracy  
• Are motivated to build skills for future opportunities in tech, support, education, or customer experience
• Willing to accept a temporary assignment
• Must be able to train full-time (9am-6pm EST) for 3 days, June 8th, 9th, and 10th. 
• Must be available on Mondays due to consistently high call volume and operational demand
• Ability to work a part-time schedule of approximately 20 hours per week, with potential for additional hours based on business needs
• High school diploma or equivalent
• Must be at least 18 years old
• Must have a quiet, distraction free home workspace
• Must be proficient using Browsers such as Chrome, Firefox or Safari
• Ability to learn and use multiple systems, windows, and monitors
• Professional fluency in English (CERF C1 or higher)
• Must reside in an approved state*
• Home Internet that meets the following requirements:   
  • 30 Mbps download
  • 15 Mbps upload
  • 100ms ping or less
  • Cable, Fiber, or DSL only (no mobile broadband, hotspot, satellite, or point-to-point)
  • WiFi is allowed; wired connection required if WiFi becomes unstable 

• Successful candidates will be required to complete and pass a CLEAR™ identity verification as part of the pre-employment screening process 
  • CLEAR™ Candidate FAQ 
• Must be able to enroll in and use Multi-Factor Authentication (MFA) via Okta with Microsoft Authenticator for secure access to company systems. 

What Makes This Opportunity   

• Build in-demand skills using Amazon Connect and cloud-based support tools 
• Receive paid training and ongoing support  
• Gain hands-on experience in customer experience and tech-enabled services  
• Support a mission-driven environment serving students and educators  
• Strengthen core skills like communication, customer service, and multitasking 

Our Training Approach  

You’ll complete a fast-paced, 3-day training program with hands-on, real-world learning to build proficiency quickly. Ongoing coaching and support from experienced team members will help you succeed as you settle into the role.

Compensation  

The hourly rate for this position is $12.50. Encoura uses national market data, internal equity considerations, and budget factors when determining compensation. Some roles may include variable pay.  

Additional Information 

This job description outlines primary responsibilities but may not list every duty. Responsibilities may shift based on business needs. 

Iovance Biotherapeutics aims to be the global leader in innovating, developing and delivering tumor infiltrating lymphocyte (TIL) therapy for people with cancer. We are pioneering a transformational approach to treating cancer by harnessing the ability of the human immune system to recognize and attack diverse cancer cells in each patient. The Iovance TIL platform has demonstrated promising clinical data across multiple solid tumors. We are committed to continuous innovation in cell therapy, including gene-edited cell therapy, which may be a promising option for patients with cancer.

Overview

Amtagvi™ is the best-in-class cell therapy treatment for advanced melanoma. The Cell Therapy Account Management (CTAM) will be responsible for driving Amtagvi demand by building a robust referral network between community practices and academic centers; enable early patient identification and streamline referral pathways; and collaborate with internal teams to enhance scientific and operational excellence in cell therapy account management.

To succeed in this role, you will use prior experience to optimize territory strategy in the oncology rare disease space and have demonstrated experience influencing others and building relationships. Additional competencies include experience with immunotherapy and solid tumor cancer, as well as prior launch experience, demonstrated ability to drive demand, pull through, and sustain the growth of Amtagvi™.

Essential Functions and Responsibilities:

• Drive Amtagvi^TM demand and appropriate pull-through at targeted ATCs and serve as a liaison between community oncology practices and internal stakeholders to align initiatives with business and medical objectives.
• Serve as the primary commercial point of contact for the Iovance iPOD at authorized treatment centers offering commercially available Amtagvi^TM. Serve as the commercial lead for developing and onboarding a new TIL service line at target ATCs.
• Educate site personnel on clinical and product information for Amtagvi^TM.
• Provide knowledge and expertise around Iovance products and processes to all service line customer stakeholders.
• Collaborate with ATC Operations, aligning Iovance Cell Therapy logistics, processes, and operations.
• Provide exemplary customer service while building business relationships with key clinical thought leaders, Amtagvi^TM prescribers, and other institutional stakeholders to influence the uptake of Amtagvi^TM.
• Develop and maintain applicable disease state, product-specific (Amtagvi^TM), and competitive landscape knowledge.
• Attend and support professional meetings and congresses regionally and nationally.
• Facilitate engagement with key thought leaders, Cell Therapy prescribers, and other institutional stakeholders.
• Maintain a high level of collaboration and communication with Iovance cross-functional partners in Market Access, Operations, Quality, Marketing, Medical, and others to ensure appropriate patient identification, infusion of Amtagvi^TM, and clinical care related to Amtagvi^TM.
• Facilitate and provide timely feedback to appropriate Iovance management regarding account business trends, changes in the therapeutic landscape, industry issues, and business opportunities.
• Collaborate with the sales leadership team to develop and implement strategic account plans in qualified academic institutions and large community medical oncology practices.
• Maintain compliance with US/global healthcare laws and regulations.
• Exemplify Iovance Biotherapeutics’ core values, policies, procedures, and business ethics.
• Perform miscellaneous duties as assigned.

Travel – 50%

Required Education, Skills, and Knowledge:

• 8-12 years of related experience with a bachelor’s degree; or 6 years and a master’s degree; or a PhD with 3 years’ experience; or equivalent experience in a similar role within oncology/cell therapy or rare disease. Some barriers to entry exist at this level, requiring department review.
• Uses strategic foresight to optimize strategy and build service lines at academic hospitals. 
• Oncology/cell therapy or rare disease experience is required.
• Demonstrates deep market knowledge of the oncology and immunotherapy market, including reimbursement and policy landscape within academic hospitals, oncology clinics, and extensive community practices.
• Prior experience of products and therapies requiring complex delivery systems, including logistics management and regulatory and compliance requirements (i.e., GMP, Quality systems),
• Ability to coach and drive alignment with field-based and internal cross-functional partners.
• Uses data analytics to optimize decision-making and planning around Amtagvi’s uptake strategy.
• Demonstrate initiative, high sense of urgency, and perseverance in a fast-paced, entrepreneurial environment.
• Must have a valid driver's license.

  Preferred Education, Skills, and Knowledge

• MBA or other related graduate-level degree is preferred.
• New product launch experience
• Experience in oncology care, new product launches, and cell therapy is preferred.

Physical Demands and Activities Required

• Must be able to remain in a stationary position, standing or sitting for prolonged periods of time.
• Must be able to move about inside an office and exert up to 10 pounds of force occasionally or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Must have visual acuity to prepare and analyze data and figures, view a computer screen, and read extensively.
• This position requires repetitive motion, substantial movements (motions) of the wrist, hands, and/or fingers.
• Must be able to communicate with others to exchange information.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem-solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Work Environment

This job operates in a professional or remote office environment and requires operating standard office equipment and keyboards.

#LI-Remote

The Opportunity  

We're looking for a Supply Chain Specialist to join our team in Baltimore and become an integral part of our Managed Services function. This role is focused around helping the world’s largest CPG manufacturers drive more efficient eCommerce logistics. You'll work closely with a variety of Flywheel clients to build strategies that reduce cost, improve processes and minimize risk. This is a great opportunity for an individual with experience in eCommerce logistics, a consultative mindset, and a passion for efficiency. 

What You Will Do: 

• Order to Cash Consultation: Walking through each step of a client’s Supply Chain and evaluating each step for efficiency and accuracy 
• Internal Training: Training retail managers and specialists on solutions to the Supply Chain challenges that their clients are facing 
• Deduction Clearance Project Management: Guiding a team through the process of disputing and recovering errant chargebacks, shortage invoices, and price claims 
• Fee Reduction: Identifying root cause of incurred costs and building plans to avoid 
• Client Education: Hosting and participating in collaborative learning sessions with cross functions teams (sales, operations, customer service) across industry-leading brands 

Who You Are: 

• Knowledge of eCommerce logistical processes, preferably Amazon 
• High attention to detail and desire for perfection 
• Time management skills that include prioritisation of a variety of client projects 
• Ability to analyse client data and translate into actionable insight 
• Consultative mindset that focuses on helping others learn, problem solve, and succeed 
• Program management experience overseeing ongoing projects and managing the time of others 
• Confidence in public speaking to present to various senior level roles within Flywheel’s client organisations 
• Intellectual curiosity and the desire to learn about new processes as they are introduced 
• Preferred Qualifications:
  • Amazon Vendor Central
  • Amazon Seller Central Supply Chain
  • Walmart Supply Chain Deductions/Chargebacks 

#LD-AD1

This role is a Hybrid Role: Employees are expected to work from our Rogers, Arkansas office 3 days per week and may work remotely the remaining days

Overview:

Reporting to the Vice President, Customer Business Development, this position is responsible for leading Revlon’s Tools business, Cutex and Mitchum. This role requires a high degree of collaboration and interdependence across all functions. Key success measures in this role include profitable Sales and Share growth, excellent strategic customer relationships, engaged cross- functional business team, and a strategic long-term vision for the business.

Responsibilities:

Develop the Business

· Deliver profitable sales and share growth

· Develop, execute and monitor annual promotional trade strategy leveraging Telus (Revlon’s trade promotional tool)

· Lead and facilitate internal and external relationships in support of the business objectives across responsible categories

· Ensure appropriate tracking and reporting systems & processes are in place to measure results against critical KPIs

· Own shipment and consumption forecast accuracy

· Prioritize and allocate investment budgets against key business drivers; optimize ROI

· Execute Revlon brand & category in-store strategies with excellence (merchandising, distribution, display, feature, pricing)

· Develop a clear long-term vision and plan for business growth; key building blocks, required resources, visible agenda

· Integrate Revlon’s corporate strategy with customer’s go-to-market strategy

Develop the Customer Relationship

· Drive and align Revlon’s strategic agenda with Walmart

· Inform and be the expert on Walmart’s strategic agendas within Revlon

· Evolve customer planning from annual sales goals to multi-year enhanced joint business planning w. aggressive KPI goals

· Connect and nurture customer relationships across functions (buying, marketing, finance, operations, supply chain)

· Set objectives to be #1 in customer service

Administration

· Update forecasts and displays via Revlon’s Trade promotional tool, Telus

· Complete ad/hoc analysis/tracking reports as required to support the business

· Accountable for new item set up, markdowns, POGs/Modulars, etc.

Skills:

· Well-developed strategic and critical thinking capabilities, followed by strong execution skills

· Demonstrated business savvy; confidence to engage both internally at Revlon and externally at customers

· Strong financial acumen, budget management skills, and proficiency in forecasting knowledge

· Strong written and verbal communication skills

· Excellent customer relationship skills

· Strong Team building and people skills

· Outstanding cross-functional collaboration skills

· Knowledge of personal care/beauty category and Consumer Packaged Goods or other related industry

· Advanced knowledge of A.C. Nielsen services (Market Track & Home Scan), data trends interpretation, retail POS data and customer systems

· Proficiency in Microsoft Office (Excel, Word & PowerPoint)

Education & Experience: Bachelor’s Degree with at least 5-7 years of account management experience. Personal care experience would be an asset.

Succeeding Together at Revlon 

· Strong customer focus with the ability to understand key business drivers

· Demonstrated ability to take the lead in anticipating and resolving key issues

· Able to manage multiple priorities with a proven ability to set goals and prioritize amongst many important projects in order to meet deadlines

· Ability to work independently, make decisions where appropriate and meet predetermined and unexpected deadlines

· Strong drive for accuracy and flawless execution; high level of attention to detail and accuracy, and process orientation

· Strong oral and written communication skills

· Proven presentation skills, strong influencing skills and able to deliver clear, concise and consistent messages both up, down and across the organization

· Ability to develop collaborative relationships through solid selling skills

· Proven ability to lead in a team environment while managing multi-functional stakeholders and possesses excellent interpersonal skills

· Is self-motivated and exhibits business maturity, drive and passion in a fast-paced environment

Occasional US business travel required

#LI-CH2 #LI-Hybrid

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

The base pay range for this position is $95,000-$115,000 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

The Opportunity  

We are looking for a Sr Account Executive to join our North American New Business team in selling Flywheel's service offerings to leading brands. This role focuses on our Supply Chain and Fee Recovery offerings – these services help brands identify operational inefficiencies, recover lost revenue, improve supply chain performance, and protect margin through disciplined recovery strategies and process optimization. 

As a Sr Account Executive, you will execute a consultative sales strategy within your assigned territory to drive revenue growth with target accounts. You will work in partnership with pre-sales and marketing teams to prospect and engage relevant stakeholders within target brands to develop opportunities across supply chain and fee recovery services. This role would be a great fit if you have sales experience, strong attention to detail and organizational skills, and exceptional communication skills to collaborate effectively with internal and external stakeholders. 

What You Will Do:  

• Contribute to revenue growth goals for your assigned territory by identifying and closing new business opportunities within Flywheel's Supply Chain and Fee Recovery offerings. 
• Develop a solid understanding of Flywheel's Supply Chain and Fee Recovery capabilities (e.g., fee recovery strategy, chargeback and claims support, vendor compliance opportunities, margin leakage identification, process optimization) and articulate how these solve client pain points. 
• Actively prospect and build a qualified new business pipeline through outreach and networking. 
• Manage mid-to-complex sales cycles from initial customer engagement through contract closure, with support from leadership as needed. 
• Support the creation of pitch decks and sales materials to effectively communicate Flywheel's capabilities and service offerings. 
• Maintain accurate lead, pipeline, and forecast reporting on a regular basis. 
• Collaborate with pre-sales and marketing on demand generation opportunities and use case development to engage prospective clients. 
• Work with the Client Services team to understand our value proposition and current market trends to position solutions effectively. 
• Attend networking events to build relationships and identify potential clients. 
• Stay informed on industry news and translate relevant trends in supply chain operations and cost recovery into client conversations. 

 Who You Are:  

• You have 5+ years of sales experience, selling solutions to mid-market and enterprise companies (experience selling supply chain, operations, logistics, analytics, or related services is a plus). 
• You have experience building and maintaining external relationships to achieve mutual business goals; you are comfortable engaging stakeholders at various organizational levels. 
• You have a solid understanding of the sales process and proven ability to move opportunities through the pipeline. 
• You are motivated, have a strong work ethic, and thrive in a fast-paced environment. 
• You are a strong communicator, naturally curious, and genuinely care about client outcomes. 
• You have a solutions-oriented mindset and can navigate ambiguity to identify client needs and appropriate solutions. 

This role is commission eligible. 

#LD-AD1

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach

Role Summary:

The Senior Director, Marketplace Strategy sets the direction for how jobs reach the right process servers quickly, how the network gets paid in ways that sustain performance, and how ABC Legal builds a marketplace that is faster, more reliable, and more competitive over time. 

This is a senior leadership role at the intersection of supply economics, behavioral design, and operational strategy. You won’t just manage systems — you’ll define the logic behind them and build the team’s capability to run a high-performing marketplace. You’re comfortable with ambiguity, energized by complex problems, and know how to move forward without waiting for perfect information. 

Reports to: VP, Process Server Network 

Key Responsibilities:

• Define and lead marketplace strategy across dispatch, pricing, and incentives to improve speed, reliability, and cost efficiency
• Own job routing and allocation logic, optimizing for geography, urgency, and performance while balancing fairness and quality
• Establish and evolve pay and pricing models that support both customer competitiveness and sustainable earnings for process servers
• Design and manage incentive programs that drive key behaviors such as speed, accuracy, and consistency
• Partner with Product, Engineering, and Operations to translate strategy into scalable systems and tools
• Own core marketplace performance metrics (e.g., utilization, time-to-placement, completion rates, cost efficiency) and drive continuous improvement
• Identify inefficiencies across the marketplace and implement solutions that improve performance without eroding network trust
• Lead experimentation efforts, including pilots and A/B tests, to evaluate and scale changes in dispatch, pricing, and incentives
• Partner with data teams to strengthen forecasting, coverage planning, and marketplace insights
• Ensure clear communication of marketplace logic and changes across internal teams and to the broader network

Qualifications: 

• Experience leading strategy in complex environments such as marketplaces, gig economy platforms, logistics, or similar systems
• Strong understanding of supply and demand dynamics, pricing strategy, dispatch or routing logic, and incentive design
• Demonstrated ability to drive measurable business outcomes and influence user behavior
• Fluency in unit economics and financial modeling, with the ability to evaluate trade-offs across cost, quality, and speed
• Experience designing and running experiments or pilots with clear hypotheses and measurable outcomes
• Proven ability to work cross-functionally with Product, Engineering, Data, and Operations teams
• Comfortable operating in ambiguous, fast-paced environments and setting direction without fully defined roadmaps
• Strategic thinker with a bias toward action and strong problem-solving skills
• Experience building or scaling systems in early or growth-stage environments preferred
• Strong communication skills with the ability to clearly explain complex concepts and strategies

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance
• Growth opportunities 

Schedule: Monday through Friday, 8am to 5pm, remote.

Location: Remote from one of the following states: Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida

Salary Range: $102,000 to $120,000

Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. 

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the role

Our Partnership Program is a key initiative for the company. The Partner Account Manager’s primary duty is to engage, build and develop Human Interest’s key accounts and growth opportunities. We're looking for a forward-thinking, meticulously organized, and self-motivated sales professional who can thrive in a fast-paced environment.  You'll accelerate our partner relationships to help us exponentially reach more small and medium businesses across the United States, which is essential to our growth. This role requires someone who is proactive, creative, and can exercise their own discretion and judgment to create their own solutions when needed.

What you get to do every day

• Develop, build, and amplify referral relationships with tech partners, human capital management partners, benefit brokers, CPA's and financial advisors in the SMB space
• Create and build strategic referral networks and partnerships focused on lead generation and new partnership opportunities 
• Proactively identify and resolve emerging issues and offer solutions by working cross-functionally with Sales, Product, Marketing, Legal and Finance 
• Collaborate with Partner Marketing to innovate and execute unique initiatives to promote partner sales (e.g, educational events, email, webinars, etc.)
• Work with partners to establish business goals and performance metrics (e.g, depth of sales pipeline and revenue generation) to develop and execute effective go-to-market strategies and demand-generation activities

What you bring to the role

• 2+ years of experience building, developing, and maintaining relationships with tech and human capital management (HCM) partners, benefit brokers, CPA's and financial advisors in the SMB space (including territory sales and business development)
• Successful - Proven track record of success in a quota driven sales environment
• Passionate - You are a highly motivated individual contributor and relationship builder that can operate independently
• Dynamic - You can thrive in a fast-paced, and ever-changing environment
• Resilient—You bounce back from setbacks quickly, are resourceful, and find creative ways to get things done.
• Solutions-oriented - Willingness to get your hands dirty while managing and solving operational partnership issues
• Extraordinary communication and interpersonal skills — people trust you and sense that you are advocating for something you believe.
• Tech-savvy - familiarity using Salesforce to manage sales cycles is preferred
• Growth mindset - You can embrace feedback and hold yourself accountable.
• Coachable- Ability to absorb information, training, and guidance and successfully implement and execute
• Travel - Ability to be In the field 3 days/week

Why you will love working at Human Interest

Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success.

Join Human Interest and make a lasting impact by shaping the future of retirement.

Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. 

• Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.
• Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future.
• Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!
• An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.
• Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.

Compensation - At Human Interest, we consider a number of factors to determine the appropriate pay range for each position, including the cost of labor in different markets across the U.S. The total On Target Earnings (OTE) for the role described in this job posting is $135,000 - $140,000 which includes a base salary of $70,000, and a variable target compensation of $70,000. The specific pay rate offered is based on the candidate’s relevant skills and experience. Base pay is just one component of our Total Rewards package, which also includes a comprehensive suite of physical, financial, and mental wellness benefits. Additionally, employees receive stock option grants, enhancing long-term financial growth and investment in our company's success.

Benefits - 

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Competitive time off and parental leave
• Addition Wealth:  Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra: Enhanced Mental Health Support for Employees and dependents  
• Carrot: Fertility healthcare and family forming benefits
• Candidly:  Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

We’re a great place to work (but don’t take our word for it) 

Here’s a list of our awards and accolades:

• Certified as a Great Place To Work® (2023-2025)
• Fortune Best Place to Work in the Bay Area (2024)
• Best Places to Work by Built In (2023-2024)
• America’s Best Startup Employers by Forbes (2020-2022, 2024) 
• A Top Company by Y Combinator (2020-2023)
• Inc. Fastest Growing Companies (2021)

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com.

Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at careers@humaninterest.com

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.

See more: https://humaninterest.com/disclosures

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Role Summary:

The Manager, Process Server Experience & Communications owns the communication systems, education strategy, and engagement programs that shape how ABC Legal's process server network experiences the platform. This role is less about building training content and more about ensuring process servers feel informed, supported, and prepared — through the right message, at the right time, in the right format. 

This role sits within the Process Server Experience pillar and partners closely with the Manager, Process Server Engagement & Retention, as well as the broader Process Server Network teams. 

Reports to: VP, Process Server Network

Key Responsibilities:

• Own the end-to-end communication strategy for process servers, including app updates, policy changes, onboarding touchpoints, and performance-related messaging
• Develop and implement structured communication plans that replace ad hoc outreach, ensuring messaging is clear, timely, and coordinated across teams
• Translate complex operational and compliance information into clear, concise, and actionable messaging for a non-desk workforce
• Design and deliver onboarding and training content tailored for independent contractors, using accessible, flexible formats (e.g., short-form, mobile-friendly content)
• Audit and continuously improve educational content, focusing on what drives real behavior change rather than content volume
• Manage and maintain the knowledge base, ensuring all process server–facing resources are accurate, up to date, and easy to navigate
• Identify and act on operational feedback signals, including support ticket trends, content gaps, and areas of confusion, and translate insights into content or process improvements
• Partner cross-functionally with teams such as Support, Product, and Operations to align messaging, sequence communications, and ensure consistency
• Collaborate with Engagement & Retention partners to support community initiatives through clear, consistent messaging that reinforces tone and brand
• Prepare internal teams for external communications by providing context, messaging guidance, and toolkits to ensure a seamless support experience

Qualifications: 

• Experience managing communications or content programs for a distributed, non-desk audience (gig workers, field technicians, drivers, or similar) 
• Familiarity with CRM or messaging platforms (such as HubSpot or similar tools), including the ability to build and launch basic campaigns
• Strong written communication skills with a clear, conversational, and empathetic tone — able to translate complex information into plain language
• Demonstrated ability to move work forward efficiently, prioritizing progress and iteration over perfection
• Background or exposure to performance support, human-centered design, instructional design, or related fields
  
• Experience coordinating cross-functional communication across multiple stakeholders with competing priorities 
• Comfort with LMS platforms and a willingness to quickly learn new tools 

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance
• Company sponsored Orca Card
• Growth opportunities 

Schedule: Monday through Friday, 8am to 5pm, remote.

Location: Remote from one of the following states: Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida

Salary Range: $54,400 -$64,000

Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.

eko is an innovative e-commerce startup dedicated to empowering brands to create, display, and optimize their video assets across digital platforms.

Thanks to our groundbreaking partnership with major retailers, and our ability to demonstrably increase e-commerce sales, we recently opened a new facility focused on processing, capturing, and delivering data & media for millions of unique products annually.

Our first-of-its-kind facility opened in Northwest Arkansas in summer 2025 and is rapidly scaling to support high-volume, high-quality product media capture at unprecedented speed and scale.

Want to learn more about eko, visit eko.com

About the Role:

The Product Manager, Factory Software will lead the software systems that power our factory operations. This includes operator-facing web and mobile tools, hardware integrations, robotics, and computer vision systems that transform physical products into structured data and rich media. 

This role is highly cross functional and deeply operational. You will work closely with factory teams, engineering, R&D, and data partners to design and improve systems that increase throughput, accuracy, and scalability in a live production environment. 

This is not a desk-only PM role. The right person will spend time on the factory floor, observe workflows firsthand, identify friction points, and translate real operational needs into product solutions that perform reliably at production speed. 

What you will do:

• Own the full lifecycle of factory software and operational tools, from identifying the problem through launch and continuous improvement
• Turn messy, real-world operational challenges into practical product solutions that make the work on the floor easier, faster, and more consistent
• Translate workflows, operator pain points, and data needs into clear product requirements and usable specs
• Work closely across the factory in Arkansas, with the product team in New York, and remote R&D partners to connect what is happening on the floor with what gets built
• Use AI to prototype ideas, explore solutions, and communicate product requirements in a fast, practical way
• Prioritize features and improvements based on operator feedback, data quality, and business impact
• Build tools that help capture teams move more product with better quality and consistency
• Monitor product and workflow performance and make adjustments that improve throughput, accuracy, and completeness
• Partner with factory teams and R&D to roll out and improve robotics, camera systems, computer vision, and sensor-based tools used in the capture process
• Identify new opportunities in ambiguous areas using operational insights and customer data requirements
• Collaborate with the Data team to uncover insights that help improve workflows, experiments, and product decisions

Minimum Requirements:

• 4+ years of product management experience, ideally building software for operational workflows, warehouse or manufacturing environments, hardware-enabled systems, robotics, computer vision, sensor-based tools, or other high-throughput internal products
• Very comfortable using AI tools including Cursor, Claude Code, or similar tools to prototype ideas, explore solutions, and move work forward quickly
• Background in operations, logistics, manufacturing, e-commerce, or another fast-moving environment where software supports real-world workflows
• Strong analytical instincts and a thoughtful, practical approach to solving problems
• Clear communicator who can work well with technical teams, frontline operators and business stakeholders
• Comfortable moving quickly in a fast-paced environment where priorities can shift and not every answer is obvious at the start
• Able to work through ambiguity, test ideas quickly, and iterate based on what you learn
• Highly hands-on and energized by learning directly from the people using your product every day
• Proven ability to manage complex workstreams and deliver strong outcomes across teams
• Able to build strong working relationships across product, engineering, operations, R&D, data, and business partners
• Comfortable being onsite, partnering closely with factory teams and observing workflows in production to understand what is working and where improvements are needed
• Ability to read, write, and speak in English
• Ability to stand and walk for extended periods
• Ability to bend, stoop, kneel, crouch, and reach regularly
• Ability to work in a warehouse environment which may include exposure to varying temperatures, dust, and noise

Work Environment:

• This position operates primarily within a warehouse setting
• The noise level can range from low to moderate
• Exposure to moving mechanical parts and vehicles (forklifts, trucks)

Why Join Us?

• Be part of something groudbreaking. This is an unparalleled opportunity to assist in building the people function for a cutting-edge robotics studio at the forefront of innovation.
• Hyper-growth environment. You'll play a pivotal role in shaping a company that is scaling at an exceptional pace. 

Benefits:

• Premium health, dental, and vision insurance
• Insurance options with 100% employer-covered medical and dental premiums for employee-only plans.
• Mental Health and Wellness Resources
• 401(k) Retirement Savings Plan
• Company Paid Life and Disability Insurance
• Flexible Time Off
• Daily Shift Meal Provided

Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. This description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

This position is classified as exempt and is not eligible for overtime pay in accordance with the Fair Labor Standards Act (FLSA).

eko is proud to be an Equal Opportunity Employer. We believe our strength lies in the diversity of our people. We are committed to fostering an inclusive workplace that respects and celebrates individual backgrounds, perspectives, and contributions. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status.

Overview

*Candidates must be geographically located in or near Alabama, Arkansas, Louisiana, Tennessee, Mississippi. 

If you have a passion for tech sales, experience selling enterprise IT solutions, and excel at building long-term relationships, this role is for you! Join ePlus as an Account Executive and be a key player in driving technology solutions that transform businesses. You will engage with clients across diverse industries, utilizing innovative solutions to solve complex challenges. Additionally, you will have the opportunity to sell a diverse portfolio of services and products from leading technology vendors, Original Equipment Manufacturers (OEMs) and enterprise solutions providers.

Your Impact

Who we are commerce:

At VML, we are a global powerhouse born from the unification of Wunderman Thompson and VMLY&R, combining creativity, commerce, data, and technology to build connected brands. With expertise across brand experience, customer experience, and commerce, we partner with the world’s most ambitious companies to drive measurable growth.

Our Commerce practice sits at the center of retail transformation, helping brands win across marketplaces, retail media networks, and digital shelf environments. As retailers become media platforms and commerce ecosystems grow more complex, our teams help clients connect retail fundamentals with performance media and commercial outcomes.

We are expanding our Retail Management Services (RMS) capability to support enterprise clients across Amazon, Walmart, Target, and other key retail platforms.

Who we are looking for:

VML is seeking a Managing Director, Media / Connections – Amazon Retail Management Services Lead to lead Amazon RMS for a major global client. This role serves as the primary strategic and operational lead for Amazon retail performance, owning the connection between digital shelf health, retail operations, and media enablement.

The ideal candidate brings deep expertise in the Amazon Vendor Central ecosystem, understands how retail fundamentals drive commercial performance, and can translate complex platform signals into clear strategic actions.

This leader will partner closely with client sales leadership, VML commerce teams, and WPP Media to ensure retail fundamentals are optimized to unlock both commercial growth and retail media effectiveness.

Amazon is a priority RMS retailer, and this role combines client relationship ownership, platform fluency, and commercial accountability.

What you’ll do:

Client Leadership

• Serve as the primary client lead for Amazon Retail Management Services for a major enterprise brand.
• Own the client relationship across RMS strategy, operational execution, and commercial performance.
• Partner directly with client Amazon sales leadership to align retail operations with commercial priorities.
• Translate performance data into actionable insights that drive growth.

Amazon Retail Strategy

• Lead the Amazon RMS roadmap, prioritization, and strategic planning.
• Diagnose and improve retail fundamentals that influence revenue and retail media performance.
• Identify growth opportunities across assortment, availability, pricing, and content.

Platform & Operational Expertise

Maintain deep working fluency in the Amazon Vendor Central ecosystem including:

• Catalog health management and suppression resolution
• Variation strategy and catalog architecture
• Content optimization and A+ content execution
• Promotional planning and trade mechanics
• Inventory diagnostics, in-stock optimization, and transactability

Cross-Functional Leadership

• Oversee day-to-day execution by Amazon platform specialists and RMS analysts.
• Partner with WPP Media teams to align retail media investments with retail readiness.
• Leverage insights from platforms like Amazon Marketing Cloud (AMC) to inform retail strategy.

Performance & Risk Management

• Monitor key retail health signals and performance metrics.
• Escalate and resolve operational risks impacting revenue, availability, or discoverability.
• Ensure retail fundamentals are optimized to unlock both media performance and commercial growth.

What you’ll need:

• Minimum 7-10 years of experience in Amazon commerce, retail media, or marketplace operations
• Deep expertise in Amazon Vendor Central and the Amazon retail ecosystem
• Experience managing large enterprise clients or retail partnerships
• Proven ability to translate platform signals into commercial strategy
• Strong understanding of digital shelf, retail operations, and retail media interplay
• Ability to manage complex cross-functional teams and agency partners
• Strategic thinker with strong operational execution
• Excellent client leadership and communication skills
• Experience working within agency, commerce consultancy, or retail media environments
• Familiarity with Amazon Marketing Cloud (AMC) and retail media analytics
• Experience managing teams supporting enterprise retail accounts

What we provide:

• Opportunity to lead Amazon commerce strategy for a major global client
• Access to world-class commerce, media, and analytics capabilities across WPP
• A collaborative environment where creativity, technology, and commerce intersect
• Competitive compensation and benefits

 What we offer: 

• Passionate, driven people | We champion a culture of people that do extraordinary work.
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

Who we are commerce:

At VML, we are a global powerhouse born from the unification of Wunderman Thompson and VMLY&R, combining creativity, commerce, data, and technology to build connected brands. With expertise across brand experience, customer experience, and commerce, we partner with the world’s most ambitious companies to drive measurable growth.

Our Commerce practice helps brands win across marketplaces, retail media networks, and digital shelf environments. As retailers increasingly operate as both merchants and media platforms, our teams help clients connect retail fundamentals, digital shelf performance, and retail media activation to drive measurable commercial outcomes.

VML is expanding its Retail Management Services (RMS) capability to support enterprise clients across Amazon, Walmart, Target, grocery, drug, DIY, and pure-play retail ecosystems.

Who we are looking for: 

VML is seeking a Managing Director, Connections – Cross-Retail RMS Lead to oversee Retail Management Services across a portfolio of retailers where dedicated retailer teams are not required.

This role serves as the primary strategic lead across multiple retail banners, ensuring consistent retail rigor, digital shelf health, and operational excellence across beauty, grocery, DIY, drug, and pure-play retailers.

This role acts as the portfolio lead across non-dedicated retailers, ensuring consistent operational excellence and digital shelf performance across the broader retail ecosystem.

The Cross-Retail RMS Lead ensures that retail fundamentals remain strong across all assigned retailers while coordinating platform specialists, content teams, and analytics resources to drive consistent execution.

This role combines client leadership, cross-retailer platform fluency, and commercial accountability, translating retailer signals into prioritized actions that support both retail performance and retail media effectiveness.

 What you’ll do:  

Client Leadership

• Serve as the primary client lead for cross-retailer Retail Management Services across multiple retail banners.
• Partner directly with client customer and sales teams to align retail operations with commercial priorities.
• Translate retailer signals into actionable recommendations that improve retail performance.

Cross-Retail Strategy

• Ensure consistent retail fundamentals and digital shelf rigor across assigned retailers.
• Identify opportunities to improve assortment, content quality, availability, and retail execution.
• Maintain a prioritized roadmap for improvements across retailer ecosystems.

Platform & Operational Fluency

Maintain working knowledge across multiple retailer ecosystems including:

• Retailer-specific content and governance systems (e.g., Target POL, CVS item systems, Kroger portals)
• Assortment strategy and profitability analysis
• Organic rank monitoring and share-of-voice tracking
• Retail media coordination with WPP Media teams

Cross-Functional Coordination

• Coordinate execution across RMS support teams including:
• Platform specialists
• Content production and optimization teams
• Analytics and insight teams
• Ensure item readiness, content health, and transactability across retailer platforms.

Performance & Risk Management

• Monitor retailer signals to identify operational risks impacting availability, discoverability, or conversion.
• Escalate systemic platform risks and operational challenges.
• Ensure retail fundamentals are optimized to support both commercial growth and retail media performance.

What you’ll need:  

• Minimum 5-10 years of experience in commerce, retail operations, digital shelf management, or retail media
• Experience supporting multiple retailer ecosystems including grocery, drug, DIY, or mass retailers
• Experience working with enterprise CPG brands across multi-retailer environments
• Strong understanding of digital shelf performance, retail fundamentals, and omnichannel commerce operations
• Ability to translate retailer signals and performance data into strategic recommendations
• Experience coordinating cross-functional teams across commerce, content, analytics, and media
• Excellent client leadership and communication skills
• Experience working with retailer content and governance platforms such as Target POL, Kroger systems, or CVS item portals
• Familiarity with retail media ecosystems across grocery and drug retailers
• Experience supporting enterprise CPG customer teams

 What we offer: 

• Passionate, driven people | We champion a culture of people that do extraordinary work.
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

MD, Connections - Walmart Retail Management Services Lead (RMS) 

Our Commerce practice helps brands win across marketplaces, retail media networks, and digital shelf environments. As retailers increasingly operate as both merchants and media platforms, our teams help clients connect retail fundamentals with media activation and commercial performance. 

VML is expanding its Retail Management Services (RMS) capability to support enterprise clients across Amazon, Walmart, Target, and other leading retailers. RMS connects digital shelf health, retail operations, and retail media enablement into a unified commerce operating model. 

Who we are looking for  

VML is seeking a Managing Director, Connections – Walmart Retail Management Services Lead to lead RMS for Walmart for a major global client. This role serves as the primary strategic and operational lead for Walmart retail performance, connecting retail fundamentals, platform operations, and retail media enablement. 

The ideal candidate brings deep expertise in the Walmart supplier ecosystem, including SupplierOne workflows and Scintilla analytics, and understands how retail fundamentals drive commercial performance. 

This leader will partner closely with client Walmart sales leadership, VML commerce teams, and WPP Media to ensure retail fundamentals are optimized to unlock both commercial growth and retail media effectiveness. 

Walmart is a priority RMS retailer. This role combines client relationship ownership, platform fluency, and commercial accountability. 

Responsibilities 

Client Leadership 

• Serve as the primary client lead for Walmart Retail Management Services for a major enterprise brand. 

• Own the client relationship across RMS strategy, operational execution, and commercial performance. 

• Partner directly with client Walmart sales leadership to align retail operations with commercial priorities. 

• Translate performance signals into actionable insights that drive growth. 

Walmart Retail Strategy 

• Lead the Walmart RMS roadmap, prioritization, and strategic planning. 

• Diagnose and improve retail fundamentals that influence revenue, availability, and retail media performance. 

• Identify growth opportunities across assortment, pricing, availability, and content quality. 

Platform & Operational Expertise 

Maintain deep working fluency in the Walmart supplier ecosystem, including: 

• SupplierOne workflows and item governance 

• Scintilla analytics and insight translation 

• Item health management, taxonomy compliance, and content optimization 

• Assortment, pricing, and promotional mechanics 

• In-stock diagnostics, availability management, and transactability 

Cross-Functional Leadership 

• Oversee day-to-day execution by Walmart platform specialists and RMS analysts. 

• Partner with retail media teams to align Walmart Connect media investments with retail readiness. 

• Leverage Scintilla insights and retail signals to inform retail and media strategy. 

Performance & Risk Management 

• Monitor key Walmart retail health indicators and performance signals. 

• Escalate and resolve operational and system-level risks impacting revenue or product visibility. 

• Ensure retail fundamentals are optimized to support both media performance and commercial growth. 

Qualifications 

Experience 

• 5-10 years of experience in Walmart commerce, retail operations, or marketplace strategy 

• Deep expertise in the Walmart native tool ecosystem, including SupplierOne and Scintilla 

• Experience managing enterprise clients or retailer partnerships 

• Proven ability to translate retail platform data into commercial strategy 

Skills 

• Strong understanding of digital shelf health, retail operations, and retail media interplay 

• Ability to lead cross-functional teams across commerce, media, and analytics 

• Strategic thinker with strong operational execution 

• Excellent client leadership and communication skills 

Preferred 

• Experience working within agency, commerce consultancy, or retail media environments 

• Familiarity with Walmart Connect retail media ecosystem 

• Experience supporting enterprise CPG brands at Walmart 

• Experience working directly with Walmart merchants, replenishment teams, or supplier analytics platforms such as Scintilla strongly preferred. Bentonville supplier or Walmart ecosystem experience is a plus. 

Group Director, Connections - Walmart Retail Management Services Lead (RMS) 

Our Commerce practice helps brands win across marketplaces, retail media networks, and digital shelf environments. As retailers increasingly operate as both merchants and media platforms, our teams help clients connect retail fundamentals with media activation and commercial performance. 

VML is expanding its Retail Management Services (RMS) capability to support enterprise clients across Amazon, Walmart, Target, and other leading retailers. RMS connects digital shelf health, retail operations, and retail media enablement into a unified commerce operating model. 

Who we are looking for  

VML is seeking a Managing Director, Connections – Walmart Retail Management Services Lead to lead RMS for Walmart for a major global client. This role serves as the primary strategic and operational lead for Walmart retail performance, connecting retail fundamentals, platform operations, and retail media enablement. 

The ideal candidate brings deep expertise in the Walmart supplier ecosystem, including SupplierOne workflows and Scintilla analytics, and understands how retail fundamentals drive commercial performance. 

This leader will partner closely with client Walmart sales leadership, VML commerce teams, and WPP Media to ensure retail fundamentals are optimized to unlock both commercial growth and retail media effectiveness. 

Walmart is a priority RMS retailer. This role combines client relationship ownership, platform fluency, and commercial accountability. 

Responsibilities 

Client Leadership 

• Serve as the primary client lead for Walmart Retail Management Services for a major enterprise brand. 

• Own the client relationship across RMS strategy, operational execution, and commercial performance. 

• Partner directly with client Walmart sales leadership to align retail operations with commercial priorities. 

• Translate performance signals into actionable insights that drive growth. 

Walmart Retail Strategy 

• Lead the Walmart RMS roadmap, prioritization, and strategic planning. 

• Diagnose and improve retail fundamentals that influence revenue, availability, and retail media performance. 

• Identify growth opportunities across assortment, pricing, availability, and content quality. 

Platform & Operational Expertise 

Maintain deep working fluency in the Walmart supplier ecosystem, including: 

• SupplierOne workflows and item governance 

• Scintilla analytics and insight translation 

• Item health management, taxonomy compliance, and content optimization 

• Assortment, pricing, and promotional mechanics 

• In-stock diagnostics, availability management, and transactability 

Cross-Functional Leadership 

• Oversee day-to-day execution by Walmart platform specialists and RMS analysts. 

• Partner with retail media teams to align Walmart Connect media investments with retail readiness. 

• Leverage Scintilla insights and retail signals to inform retail and media strategy. 

Performance & Risk Management 

• Monitor key Walmart retail health indicators and performance signals. 

• Escalate and resolve operational and system-level risks impacting revenue or product visibility. 

• Ensure retail fundamentals are optimized to support both media performance and commercial growth. 

Qualifications 

Experience 

• 5-10 years of experience in Walmart commerce, retail operations, or marketplace strategy 

• Deep expertise in the Walmart native tool ecosystem, including SupplierOne and Scintilla 

• Experience managing enterprise clients or retailer partnerships 

• Proven ability to translate retail platform data into commercial strategy 

Skills 

• Strong understanding of digital shelf health, retail operations, and retail media interplay 

• Ability to lead cross-functional teams across commerce, media, and analytics 

• Strategic thinker with strong operational execution 

• Excellent client leadership and communication skills 

Preferred 

• Experience working within agency, commerce consultancy, or retail media environments 

• Familiarity with Walmart Connect retail media ecosystem 

• Experience supporting enterprise CPG brands at Walmart 

• Experience working directly with Walmart merchants, replenishment teams, or supplier analytics platforms such as Scintilla strongly preferred. Bentonville supplier or Walmart ecosystem experience is a plus. 

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach

Role Summary:

The Senior Director, Marketplace Strategy sets the direction for how jobs reach the right process servers quickly, how the network gets paid in ways that sustain performance, and how ABC Legal builds a marketplace that is faster, more reliable, and more competitive over time. 

This is a senior leadership role at the intersection of supply economics, behavioral design, and operational strategy. You won’t just manage systems — you’ll define the logic behind them and build the team’s capability to run a high-performing marketplace. You’re comfortable with ambiguity, energized by complex problems, and know how to move forward without waiting for perfect information. 

Reports to: VP, Process Server Network 

Key Responsibilities:

• Define and lead marketplace strategy across dispatch, pricing, and incentives to improve speed, reliability, and cost efficiency
• Own job routing and allocation logic, optimizing for geography, urgency, and performance while balancing fairness and quality
• Establish and evolve pay and pricing models that support both customer competitiveness and sustainable earnings for process servers
• Design and manage incentive programs that drive key behaviors such as speed, accuracy, and consistency
• Partner with Product, Engineering, and Operations to translate strategy into scalable systems and tools
• Own core marketplace performance metrics (e.g., utilization, time-to-placement, completion rates, cost efficiency) and drive continuous improvement
• Identify inefficiencies across the marketplace and implement solutions that improve performance without eroding network trust
• Lead experimentation efforts, including pilots and A/B tests, to evaluate and scale changes in dispatch, pricing, and incentives
• Partner with data teams to strengthen forecasting, coverage planning, and marketplace insights
• Ensure clear communication of marketplace logic and changes across internal teams and to the broader network

Qualifications: 

• Experience leading strategy in complex environments such as marketplaces, gig economy platforms, logistics, or similar systems
• Strong understanding of supply and demand dynamics, pricing strategy, dispatch or routing logic, and incentive design
• Demonstrated ability to drive measurable business outcomes and influence user behavior
• Fluency in unit economics and financial modeling, with the ability to evaluate trade-offs across cost, quality, and speed
• Experience designing and running experiments or pilots with clear hypotheses and measurable outcomes
• Proven ability to work cross-functionally with Product, Engineering, Data, and Operations teams
• Comfortable operating in ambiguous, fast-paced environments and setting direction without fully defined roadmaps
• Strategic thinker with a bias toward action and strong problem-solving skills
• Experience building or scaling systems in early or growth-stage environments preferred
• Strong communication skills with the ability to clearly explain complex concepts and strategies

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance
• Growth opportunities 

Schedule: Monday through Friday, 8am to 5pm, remote.

Location: Remote from one of the following states: Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida

Salary Range: $102,000 to $120,000

Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Role Summary:

The Manager, Process Server Experience & Communications owns the communication systems, education strategy, and engagement programs that shape how ABC Legal's process server network experiences the platform. This role is less about building training content and more about ensuring process servers feel informed, supported, and prepared — through the right message, at the right time, in the right format. 

This role sits within the Process Server Experience pillar and partners closely with the Manager, Process Server Engagement & Retention, as well as the broader Process Server Network teams. 

Reports to: VP, Process Server Network

Key Responsibilities:

• Own the end-to-end communication strategy for process servers, including app updates, policy changes, onboarding touchpoints, and performance-related messaging
• Develop and implement structured communication plans that replace ad hoc outreach, ensuring messaging is clear, timely, and coordinated across teams
• Translate complex operational and compliance information into clear, concise, and actionable messaging for a non-desk workforce
• Design and deliver onboarding and training content tailored for independent contractors, using accessible, flexible formats (e.g., short-form, mobile-friendly content)
• Audit and continuously improve educational content, focusing on what drives real behavior change rather than content volume
• Manage and maintain the knowledge base, ensuring all process server–facing resources are accurate, up to date, and easy to navigate
• Identify and act on operational feedback signals, including support ticket trends, content gaps, and areas of confusion, and translate insights into content or process improvements
• Partner cross-functionally with teams such as Support, Product, and Operations to align messaging, sequence communications, and ensure consistency
• Collaborate with Engagement & Retention partners to support community initiatives through clear, consistent messaging that reinforces tone and brand
• Prepare internal teams for external communications by providing context, messaging guidance, and toolkits to ensure a seamless support experience

Qualifications: 

• Experience managing communications or content programs for a distributed, non-desk audience (gig workers, field technicians, drivers, or similar) 
• Familiarity with CRM or messaging platforms (such as HubSpot or similar tools), including the ability to build and launch basic campaigns
• Strong written communication skills with a clear, conversational, and empathetic tone — able to translate complex information into plain language
• Demonstrated ability to move work forward efficiently, prioritizing progress and iteration over perfection
• Background or exposure to performance support, human-centered design, instructional design, or related fields
  
• Experience coordinating cross-functional communication across multiple stakeholders with competing priorities 
• Comfort with LMS platforms and a willingness to quickly learn new tools 

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance
• Company sponsored Orca Card
• Growth opportunities 

Schedule: Monday through Friday, 8am to 5pm, remote.

Location: Remote from one of the following states: Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida

Salary Range: $54,400 -$64,000

Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance.

The Sales Engineer (SE) is a technical sales support position responsible for arranging pre-sales engagement to current and prospective clients. The position requires a strong technical leader who understands how their decisions impact and influence the customer’s bottom line while driving revenue for Commvault.

The SE must be seen as a trusted advisor at all levels within an account (C-Suite, technical partners, etc.), as well as be a team leader, mentor, guide, and chip into overall success of Commvault. The SE drives or supports complicated sales opportunities by translating business requirements into solution technical requirements; coordinating technical expertise; sizing, defining delivery and deployment approach, timeline, and required resources; coordinating demonstrations and proof-of-concept; and supporting internal deal acceptance.

What you’ll do…

• Work as part of the account team to formulate and produce territory plans, account strategies, and sales plans including engaging specialist resources for accounts determined by the Sales and SE Manager. SE will as well develop new opportunities within the assigned territory.

• Anticipate technology trends and successfully build positive relationships with external partners and internal departments (sales, support, business units, product management, marketing, development), as appropriate, to ensure success during sales campaigns and/or to ensure the customer experience is extremely positive.

• Adopt calling on senior level IT leadership often without account executive present at the same time and engage with the customer to qualify and understand key technical, financial, operational, and business issues that can be addressed with anyone or all of Commvault products.

• Proactive in establishing relationships with technical decision makers within end-user accounts and driving detailed, executable Technical Account Plans for all focus targets and current customers using Commvault Target Account Selling methodology for both open opportunities and ongoing customer happiness.

• Distill the pre-sales discovery into a concise message, outlining the salient technical, business, operational, and financial inefficiencies/challenges that Commvault addresses with its products.

• Collaborate with the creation and presentation of a case to any and all business sponsors (i.e., C-level executives, technical partners, etc.) in support of the Commvault solution.

• Propose and professionally demonstrate Commvault products through the use of presentations, existing customer solutions, white board, demo’s, pilots, "proof-of-concepts", etc.

• Actively participate in all Sales and regional meetings, QBRs, making valuable contributions and technical leadership on all topics (field marketing, qualifying, etc.).

• Provide technical expertise and enablement support for the channel and alliance partners as needed.

• Continuously develop and maintain technical and market expertise through training, certifications, conferences, etc.

• Keep senior management and relevant internal groups well informed of key issues and changes which may impact encouraged business results through business reviews and Salesforce.com documentation.

• Assist with potential product or process improvements to appropriate internal groups and participate where vital in formulating innovative solutions.

Who you are…

• 5+ years in the software or storage industry; 3+ years of proven experience serving in a pre-sales sales engineer role.

• Demonstrates solid experience delivering, presenting, selling, supporting assigned Enterprise /Commercial Clients and/or territories.

• Provides strong competitive knowledge

• Proven strong experience selling, conducting Proof of Concept, architecting data management solutions (backup and recovery, data migration, replication, compliance, SRM, etc.).

• Work in a rapid growth environment where priorities, roles and responsibilities are continuously updated to meet market and customer demands.

• Experienced in participating in and establishing teams of specialists to support customers and sales cycles to successful outcomes.

• Basic knowledge with common Software licensing practices (cloud, perpetual, term, maintenance)

• Specialized knowledge/skills and demonstrated proficiency with at least one major open systems operating system, hypervisor or cloud.

• Enterprise application exposure or knowledge of SAP, Oracle, Exchange, db2, SharePoint, etc.

• Solid knowledge of infrastructure technologies such as storage, servers, networking, cloud, hyper-convergence, etc.

• Requires strong consultative selling skills which pair product expertise with business and industry foresight. Solid experience with case creation and TCO modeling are definite pluses.

• Success penetrating and managing a minimum of three major accounts (Fortune 500-1000).

• Ability to work in an organized, procedural manner using tools such as Salesforce.com to facilitate process and information organization.

• BS or MS degree in Computer Science/engineering or related and proven technical field experience in IT industry preferred.

• Sales methodology experience (MEDDIC, TAS, SPIN, Solution Selling, Challenger, etc.)

• Able to work remotely and autonomously

• Travel up to 50%

Meet the Hiring Manager: Kris Queen - Manager, Sales Engineering

You’ll love working here because:

• High income earning opportunities based on self performance

• Opportunity for Presidents Club

• Employee stock purchase plan (ESPP)

• Continuous professional development, product training, and career pathing

• Sales training in MEDDIC and Command of the Message

• Generous competitive benefits supporting your health, financial security, and work-life balance

Ready to #makeyourmark at Commvault? Apply now!

#LI-JD1

This role is a Hybrid Role: Employees are expected to work from our Bentonville, Arkansas office 3 days per week and may work remotely the remaining days.

Overview:

This position is responsible for leading a key category business at Walmart, with direct responsibility for managing the analytics team and coordinating overall team presentations and forecasting for the broader Walmart portfolio. This role requires a high degree of collaboration and interdependence across all functions. Key success measures include profitable sales and share growth, strong strategic customer relations, a highly engaged business team, and a long-term strategic vision for the business. 

Responsibilities:

• Lead and execute short- and long-term planning for Walmart category business
• Develop relationships and maintain regular contact with key leaders at Walmart
• Develop a 3-year strategic business plan to deliver growth at or above the category
• Identify white space opportunities
• Lead the analytics team across all businesses and provide direction around data support and insights
• Coordinate dashboarding, customer perception initiatives, and shopper behavior analysis across all business units
• Lead the relationship with Walmart Merchandising Center (WMC) across all businesses
• Manage office operations including rent, janitorial services, and supplies
• Lead sales presentations and forecasting for the broader team portfolio
• Deliver profitable sales and share growth for the category
• Prioritize and allocate investment budgets against key business drivers; optimize ROI
• Ensure accuracy in shipment and consumption forecasting
• Implement tracking and reporting systems to measure results against KPIs
• Collaborate with Trade Marketing and Brand teams to define Walmart-specific needs and develop appropriate differentiation
• Execute in-store strategies with excellence (merchandising, distribution, display, feature, pricing)
• Occasional business travel within the US

Qualifications:

• Bachelor’s Degree; MBA preferred
• Minimum 10+ years of experience in direct selling; CPG and e-Commerce experience strongly preferred
• Strong strategic and critical thinking skills with proven execution capabilities
• Business acumen and confidence to engage at executive levels internally and externally
• Financial acumen, budget management, and forecasting proficiency
• Strong communication and customer relationship skills
• Team building and people development expertise
• Cross-functional collaboration skills
• Knowledge of consumer goods categories or related industries
• Advanced knowledge of retail data platforms and ability to interpret POS data
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)

About you:

• Accountability, Collaboration, Communication, Execution
• Strong customer focus and ability to understand key business drivers
• Ability to manage multiple priorities and meet deadlines
• Independent decision-making and deadline management
• High attention to detail and process orientation
• Strong presentation and influencing skills
• Ability to lead in a team environment and manage cross-functional stakeholders
• Self-motivated with business maturity and drive in a fast-paced environment

#LI-Hybrid #LI-CH2

Please note that we are unable to offer visa sponsorship or transfer services for this position. Applicants must already possess valid authorization to work in the United States, both now and in the future, without the need for employer-sponsored visa support.

The anticipated base salary range for this role is between $135,000 - $200,000 annually. Final compensation will be determined based on a variety of factors including relevant experience, demonstrated skills, job-specific expertise, and geographic location. Some roles may also qualify for performance-based incentives as part of the overall compensation package.

Team members and their eligible dependents may enroll in comprehensive health benefits, including medical, dental, and vision coverage. The company provides basic life insurance and short-term disability coverage at no cost to employees, effective from the date of hire. Additional voluntary benefits may include long-term disability, supplemental life insurance, flexible spending accounts, critical illness coverage, legal assistance plans, and identity protection services. Employees are also eligible to participate in our 401(k) Retirement Savings Plan.

Business Overview 

KINESSO is the technology-driven performance marketing agency providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, P3, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com.

Position Summary

We are looking for you - dynamic, best-in-class talent - to join the growing Commerce team as a Manager. In this role you will be responsible for managing Sr. Associates & Associates and supporting in the development, planning, buying, executing and measuring media plans for designated shopper/commerce media clients. You will support the Associate Director/Director in the strategic and tactical development of each retail plan. You’ll work closely with national Planning and Buying teams to allow for holistic Commerce media function.

The Commerce team is a specialty group that focuses on the planning, buying, execution and measurement of Commerce media. Commerce media is any specific media elements that are retailer focused/tagged. This can be in-store signage such as a coupon machine or shelfblade, a billboard driving shoppers to a Walmart store, digital ads (search, display, OLV/STV, etc) on Amazon or Kroger.com site via managed or self service, tapping influencers that support certain retailers or working with shoppable technology companies to ensure ease of conversion. The team supports client’s commerce/shopper/customer marketing teams—our end goal measuring product sales both online and in-store.

Who You Are

A passionate and driven professional, you excel at translating client business objectives at the senior level into Commerce daily tactical execution, to drive sales online and in-store. You’re ready to challenge the status quo to produce world-class search campaigns for high profile brands and take pride in your ability to clearly articulate the outcomes of the tactics and the strategy to the client. You thrive in a multi-functional role and enjoy training and coaching team members to ensure flawless tactical execution.

Responsibilities

· Retail Media Knowledge

o Knowledge of multiple retail media networks & their platforms, may include Amazon, Walmart, Roundel, Kroger, etc.

o Familiar with both DSP interface functionality and levers (campaign hierarchy, audience builder, PMP/PG set up, reporting suite) as well as managed service dashboards

o Understands individual RMN capabilities across tactic, targeting, reporting methodology, etc.

· Account Management & Strategy

o Active participant in development, presentation, management and measurement of omnichannel commerce media programs and defines program objectives and strategies consistent with brand marketing objectives

o Ensures strategic consistency across all elements of plan development and implementation

o Takes learnings from previous campaigns and apply to next campaign

o Participates in and guides Senior Associate during RFP process with partners. Coaches Senior Associate in evaluation of RFPs and assists in negotiations striving to get best plan and added value for client

o Builds audience targeting details and budget allocation at the tactic/placement level based on client goals for either self service or with partner during RFP process

o Recommends targeted, innovative media vehicles consistent with media strategies ranging from RMNs to 3rd party partners

o Proactively identifies growth opportunities and shares ideas for potential test and learns

o Delivers an effective detailed media plan, inclusive of tactics, audiences, flighting, KPIs, etc. that drives client performance

o Contributes to the creation of client ready materials (e.g. presentations, reporting, etc) and delivers client communications

o Serves as first check for client documents ensuring accuracy and ease of understanding information

o Ability to tailor client presentations to the audience (i.e. Senior Level vs. Junior Level)

o Supports in establishing and implementing best practices within client accounts

o Ability to assess and rank issues and tasks in order of importance for taking action and escalating as needed

o Anticipates, recognizes, and clearly defines problems using various techniques to systematically analyze, weigh alternatives and propose solutions

o Work with Senior Associate to update any status documents and timelines whether internal or client facing. Responsible for ensuring all tasks are captured and tracking toward completion

o Implements team and client centric processes to ensure accuracy of all deliverables (e.g. client documents, budget stewardship/management/client billing), improve overall team performance and minimize risk of human error through consistent implementation of QA guardrails

· Execution

o Supervises the buying process and stewardship for media programs to ensure original objectives are being met

§ Managed service: works with partners to maintain campaign and optimize based on performance, monitors within partner dashboards where applicable

§ Self service: works with DSP activation team to ensure relevant strategies are implemented and campaigns are optimize based on performance, monitors within platform

§ Works with retailers and DSP partners to ensure proper data onboarding and any necessary paperwork is completed prior to campaign launch

o Oversees and assists Senior Associate with the locating, defining and building relevant audience segments in DSP platforms

o Oversees coordination of creative assets between client, creative agencies and partners

o Monitors pacing to ensure delivery is appropriate and aligned to campaign flighting for both managed and self-service campaigns

o Measures media performance at all stages to ensure original objectives and strategies are being met to client satisfaction

o Development, execution and testing across campaign variables that create client specific insight and drive future testing opportunities

o Oversees analysis and reporting of data on daily/weekly/bi-weekly/monthly & ad-hoc basis

§ Data may be provided from partners or DSP activation team, with self service data being reviewed more frequently

§ Turns insights into long-term action by highlighting clear flow of cause, effect and next steps

o Maintains client and industry benchmarks for point of comparison when evaluating campaign performance

o Responsible for ensuring IOs are issued accurately within Prisma and clearing billing with finance team

· Relationships

o Oversees day-to-day relationship with media partners and leads negotiation of commerce media for specific programs

o Works cross-functionally with national planning & investment, ad operations, product, reporting, analytics, finance and other groups across the account

o Maintains client relationships and ensures timely creation & delivery of work

o Assists in managing team performance to achieve desired results based on defined roles and responsibilities for the Associates & Senior Associates

· Training/Development

o Ensures knowledge sharing across internal teams, open communication & provides thought leadership

o Identifies & builds functional expertise or knowledge in a relevant, unique & specific media area, including commerce media expertise

o Aware of knowledge level and experience of Senior Associates and Associates. Ability to spend extra time where needed to develop direct reports

· Industry Knowledge

o Seeks out information to remain current on media trends and shares with team members with relevant implications/potential opportunities

o Understands client business objectives and connections to day-to-day work

o Support team in development of thought leadership and innovation deliverables

Required Skills & Experience

· Strong working knowledge of commerce industry and platforms including major retailers and supporting technology (e.g. Amazon Ads, Walmart Connect, Roundel, Pacvue, Skai, Criteo, TTD, etc.)

· Project management; effectively managing multiple projects and meeting tight deadlines under a fast-paced environment. Time management and project management skills are critical

· Proven knowledge of media planning & planning with use of research tools and resources

· Proven ability to understand high level client goals and how they translate into commerce strategies

· Proven experience in writing and presenting relevant information to client audience

Desired Skills & Experience

· Bachelor’s degree or equivalent experience

· 3+ years of working experience required, with 1+ years experience in a people manager role; strong ability to delegate, train, and support direct reports

· 2+ years of commerce experience working across multiple retailers preferred

· Capable of effectively communicating the technicalities of programmatic for strategic purposes and differences in the biddable/addressable space compared to direct buys

· Ability to manage team, both upwards and downwards, to ensure cross-team communication

· Excellent written and verbal communication skills and proven problem-solving ability

· Self- sufficient and proactive

· Proficient in Microsoft Office (Excel, PowerPoint, etc.) and excellent quantitative analysis skills

· Knowledge with industry tools such as MediaTools, Prisma, etc.

Wage and Benefits

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. The salary range for this position is posted below.  Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications.   

Employment Transparency

It is the policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.  

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email accommodation@mbww.com.

What we're looking for: 

VML is seeking a Senior Program Director over Retail Management Services to lead project management execution across our RMS operating model. This role is responsible for ensuring that strategy translates into structured, coordinated, and on-time execution across Amazon, Walmart, and cross-retail retailer coverage. The Senior Program Director orchestrates execution across commerce operations, content readiness, retail media coordination, and client teams. The ideal candidate brings strong experience in retail or eCommerce operational environments, with the ability to manage cross-functional teams, maintain delivery rigor, and proactively identify and resolve risks across complex retailer ecosystems. 

Our Commerce practice helps brands win across marketplaces, retail media networks, and digital shelf environments. As retailers increasingly operate as both merchants and media platforms, our teams connect retail fundamentals, digital shelf performance, and retail media activation to drive measurable commercial outcomes. VML is expanding its Retail Management Services (RMS) capability to support enterprise clients across Amazon, Walmart, grocery, drug, and other retail ecosystems.  

What you'll do:

Program Leadership | Lead execution discipline across all Retail Management Services retailers. Ensure RMS strategies translate into structured delivery plans and operational execution. Coordinate delivery across Amazon, Walmart, and cross-retailer workstreams. 

Program Planning & Workback Management | Build and maintain retailer-level workback plans for RMS initiatives. Map dependencies across retail operations, content, media, and client teams. Ensure alignment on timelines, deliverables, and execution priorities. 

Collaborate Cross-Functionally | Manage operational handoffs between Retail Services teams, WPP Media, and client teams. Coordinate execution across platform specialists, content teams, analytics, and retail media partners. Ensure launch readiness for initiatives including product launches, promotional events, and retail updates. 

Communicate & Risk Manage | Run weekly execution cadences and status forums across RMS teams. Maintain a clear execution rhythm across retailers and cross-functional partners. Ensure stakeholders remain aligned on priorities, timelines, and performance signals. Identify execution risks related to timelines, retailer systems, or operational dependencies. Escalate issues proactively and ensure timely resolution. Maintain a single source of truth for delivery trackers, status documentation, and program updates. 

Who you are:

• A builder | Entrepreneurial attitude couple with a strong business acumen. Ability and appetite to bring people together. Innate ability to marshal people and create gravity around ideas.
• Open and collaborative | Our team is close-knit and supportive and we’re working with a lot of unknowns – you must champion of team environments that are comfortable and encouraging.
• Optimistic and resilient | Dig in and figure out how to work around problems. Yes and why not posture. Takes care of self and team. Balance needed to maintain stamina and positivity.
• Ego-less | We all wear the hats that need wearing, it’s a mentality that makes the team successful.

What you'll need:

• 10+ years of project management experience within commerce operations or retail execution environments.
• Management of multi-retailer commerce or retail programs, within an agency, commerce consultancy, or retail operations environment. Preferred experience supporting enterprise CPG brands. 
• Proven ability to coordinate complex initiatives across cross-functional teams.
• Familiarity with Amazon, Walmart, or multi-retailer commerce ecosystems. 
• Strong experience with workback planning, dependency mapping, and program governance.
• Ability to manage execution across retail operations, content teams, media partners, and client stakeholders.
• Strong communication and stakeholder management skills.
• Highly organized with strong attention to detail. 

What we offer:

• Passionate, driven people | We champion a culture of people that do extraordinary work.
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

THE ROLE: Senior Director of Sales – Walmart 

WHO ARE WE?

 We are the Wellbeing Collective (WBC), an exciting Global Business Unit within Unilever built with a start-up mindset. Companies included in this role’s responsibilities include OLLY, SmartyPants, Welly, and Onnit.  Each of these companies has a fantastic variety of benefit-led products, with strong innovation and growth potential. Our mission, with our science-backed and disruptive portfolio, is to improve the health and wellbeing of millions of consumers and become a leading Health and Wellness organization.

As part of the Health & Wellbeing Collective, we are building an operational platform to support companies in the Vitamins, Minerals and Supplements (VMS) space called the VMS Co-Op. The VMS Co-Op will host OLLY and SmartyPants and will grow to include other VMS companies and future acquisitions as well.

OLLY is a fast-growing San Francisco based company working to bring simplicity and delight to the world of nutrition. Yes, stuff like vitamins, probiotics and supplements to help you be you. We see only upside in the opportunity to transform the category experience. Not only that, we believe you can’t have happy without healthy. And isn’t true happiness where it’s at? So we’ve made it our personal mission to help people make healthy choices by making it easier than ever for them to get better nutrition into their daily lives. We are also a B-Corp, so doing social good is built into our DNA.

SmartyPants is a dynamic and fast-growing Los Angeles based supplement company focused on providing premium all-in-one vitamins for the entire family.  From the start, SmartyPants has been about family, authenticity and a core commitment to our collective well-being.  SmartyPants believes in making it easier to stay healthy by providing best-in-class products that also taste great. We're industry leaders in testing, transparency and advocacy, from sourcing the highest-quality ingredients to testing and packaging. 

The VMS Co-Op works in an agile and entrepreneurial way, collaboratively within the team and with our Health & Wellbeing colleagues. We work together to look at the big picture strategically as well as roll up our sleeves and get our hands dirty. We’re super passionate about the work that we do and we’re on the hunt for a fellow self-starter to add to our unique culture and join our ambitious team.

THE ROLE: SENIOR DIRECTOR OF SALES - WALMART

Reporting to our VP of Walmart & Club, the Sr Director of Sales – Walmart will serve as a key leader within our WBC team and will be an important “face of the WBC brands” to the customer. Strategy, leadership, and coaching will be key skills for this role. We are seeking commitment to culture, building a positive team, and building collaboration and alignment across the organzation. The WBC operating companies include SmartyPants, Onnit, Welly, and OLLY.  This role will manage a team overseeing sales, replenishment, and analytics.

KEY RESPONSIBILITIES

• Lead Walmart Sales team across all sales efforts in Walmart to maximize growth while being willing to roll your sleeves up and contribute to enhancing process and ways of working
• Play a leadership role within annual ASP collaboration with key stakeholders at Walmart + across our operating companies.
• Drive strategic customer partnerships: lead team in collaboration with our customers to ensure true partnership spirit
• Develop and manage strategic planning of annual business at Walmart, providing critical customer input into development of company go-to-market strategies
• Build and enhance process, customer insights, data utilization, and implement the sales best practices
• Drive collaboration with brand, marketing, supply chain to align on goals and deliver AOP
• Build strong external and internal relationships at all levels of management with our customers
• Develop a Walmart strategy that supports growth, responds to dynamic market environments, and builds into the overall corporate strategic plan
• Think long term, drive a consumer and customer oriented vision, and bring your team and cross-functional partners along in that journey
• Provide nimble leadership, both quantitative and strategic, building customer plans that deliver to the long term vision with financial acumen
• Lead annual cross functional planning with key decision makers to drive profitably sales growth
• Articulate the WBC’s unique positioning to deliver overall growth and drive the long term strategic vision as partners to Walmart in their category transformation
• Be an ambassador of our team values (Be Yourself, Be Disruptive, Be Passionate, Be Supportive) and contribute to the culture to make it better for all of us!   
• Recruit, develop and inspire the team; nurture cultural leaders who will make life at the WBC better for all of us!

CAPABILITIES + SKILLS REQUIRED

• 10-15 years of experience in CPG Sales and/or Retail Merchant/Buyer with a proven track record of success working with multiple top tier retailers (5+ years Walmart experience preferred)
• Proven ability to build & lead a high-performing sales team with 5+ years of people leadership experience
• Deep P&L and Trade Budget knowledge and ownership experience
• An inclusive leader with strong communication skills, a passion for team development and a high degree of comfort in giving and receiving constructive feedback
• Proven ability to build customer relationships and develop a high level of trust
• Proven ability to drive eCommerce sales & customer experience
• Entrepreneurial spirit, tenacity, dependability, integrity, and innovative sensibility
• Ability to influence cross-functionally and build capabilities for the entire company
• Personally, and professionally motivated to deliver results and get things done
• Excellent organizational skills with attention to detail and multitasking ability
• Strong negotiation skills in” getting to yes” with retail partners
• Energized and passionate about building a transformational company in today’s marketplace.
• Ability to change information into insights for actionable growth
• A true “Team Player” who can work cross-functionally to achieve results
• Thought leadership that inspires change and value within the organization

THE DETAILS

LOCATION: Northwest Arkansas, 4X travel per year to company offsites

HOURS: full time, exempt (salaried)

MANAGER: VP of Walmart & Club – Wellbeing Collective

PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship.

WHAT WE OFFER: 

• An opportunity to work with an intelligent, inspiring, and extraordinarily fun team 
• 100% employer-paid medical coverage for employee only, dental + ortho, and vision insurance 
• 4 weeks PTO + paid holidays + 12 Mental Health Days per year
• 100% Paid parental leave, Fertility + Adoption Benefits 
• 401(k) plan with Employer Match 
• Remote Work + Wellness + Cell Phone Stipends 
• Free product 
• And much more! 

• No work on Holidays or night shifts so you can have a normal/regular life balance
• Work in “happy medicine”; treating patients who are excited about improving their lives
• An opportunity to work in the growing fast paced world of aesthetics
• A small practice feel, with big company support

Key Responsibilities:

• Customer Service/Administration
• Greet all patients, and offer beverage
• Check patients in and make sure schedule reflects appointment status
• Check patients out and schedule next appointment
• Maintain accountability for the schedule book
• Introduce visitors to the appropriate personnel that will assist with their concerns
• Conduct confirmation calls for appointments
• Pull next day’s patient charts and organize per scheduled appointment time
• Prepare new patient charts
• Maintain inventory of all front office supplies
• Check email and forward to the appropriate staff member
• Organize and maintain file system
• Keep Font Desk and Lobby area clean
• Billing
• Process payments
• Print daily close out reports on scheduling system and review for accuracy.
• Fill deposit slips for all received cash and checks

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Use of the telephone, computer and other related instruments or devices
• Vision and hearing acuity
• Standing and walking for periods of time
• Ability to lift up to 25 pounds

Key Skills/Qualifications:

• Must be familiar with MS Office, including Excel, Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of the organization
• Ability to add, subtract, multiply and divide
• Ability to carry out instructions furnished in written, oral, or diagram form
• Ability to problem solve'

#LI-AH1

Lumos is looking for a full-time Manager – OSP Construction! If you have experience as a construction leader in telecommunications & FTTH who’s excited for a fast-paced experience, ready to help us grow, and ready to recommend process changes that ensure we’re harnessing our technology to the best of our ability while broadening our ability to set up and maintain our service, we want to hear from you! 

As a Manager – you’ll power the flawless execution of Outside Plant (OSP) network builds - directly interfacing with & influencing subcontractor teams. You’ll motivate them to accomplish the important efforts that build Lumos’s fiber network – while collaborating with internal Lumos teams to build relationships with local officials & community representatives.  

***Hybrid Position*** Requires regular presence onsite at multiple jobsites in market. Successful candidates must reside within market or within 1 hour commuting distance from Benton County, AR. Company vehicle + Mobile phone provided. Valid, fully unencumbered Driver’s License required.

Company Summary

Lumos is on a mission to deliver lightning-fast, 100% Fiber Optic internet to the communities that need it most. After the merger of Lumos Networks and North State in 2022, we quickly rose to become a leading fiber internet provider. And as of April 1, 2025, we’ve joined forces with T-Mobile to launch T-Fiber—a joint venture that blends Lumos’ infrastructure expertise with T-Mobile’s national reach to bring fiber to more homes than ever before. 

We currently connect over 475,000 homes, businesses, and multi-family buildings across nine states in the East and Midwest. With major growth in markets like Ohio, Alabama, Florida, and Georgia—and a shared goal of reaching 12 to 15 million homes by 2030—Lumos is playing a vital role in closing the digital divide. 

Our Mission and Values

At Lumos, we are driven by our commitment to a brighter tomorrow. We take pride in being the first to deliver 100% Fiber Optic Internet for families, small businesses, and communities. We know the possibilities of tomorrow can’t be built on the infrastructure of yesterday. And when we deliver uninterrupted Internet and limitless capacity, we create new opportunities for everyone. 

We believe that the past is over, and the future is fast. That’s why we are who we are: the disruptors of the status quo. Guided by our purpose and startup mindset, we step up, move first, and adapt as we go. Here, there’s no hierarchy, only hustle. 

We are all servant leaders, confident in our purpose and humble enough to pay close attention to the details. We all have the power to help solve problems and find solutions for our customers and teammates - and we do - by putting people first and doing whatever it takes to build loyalty with our customers and within our team.  

We’re passionate about our customers’ experience. Their futures don’t stand still, and neither do ours. We’ll never stop reinventing ourselves to meet our customers’ evolving needs - because we know that our work, delivering 100% fiber optic internet, truly changes people’s lives. 

Essential Functions 

• Accomplishes assigned market builds safely, on time & within budget.  
• Manages the scheduling and coordination of the maintenance, repair, and upgrade of OSP facilities and the surrounding communities including rehab work, customer & community concern responses, OSP generator routines, and emergency call-outs.  
• Delegates responsibility effectively & empowers direct reports to accomplish market tasks – designing builds, tracking & reporting progress, and motivating contractor crews.  
• Influences internal & external teams to ensure commitment to progress and staying on-target.  
• Interfaces directly with local governments & communities – responding timely & graciously.   
• Keeps internal & external stakeholders informed on build progress at all times.  
• Provides technical leadership and expertise to direct reports and subcontractor partner teams; establishes, standardizes and improves processes.  
• Coordinates with various utilities partners and associated pole, aerial, etc. teams in alignment with internal Lumos engineering teams to carefully plan & execute all necessary objectives.  
• Manages CAPEX, OPEX, and inventory tracking – tracking progress & approving expenses.  
• Accountable for building & maintaining a high-performing team: selects top-tier candidates, evaluates performance, and identifies training & coaching opportunities.  
• Performs other duties as assigned, including departmental and cross-functional projects.  

Knowledge, Skills, and Abilities Required

• 10+ years’ experience in OSP construction, engineering, or operations fiber builds.  
• 2-5 years’ experience leading techs and contractors in a fiber build environment.  
• High school diploma or equivalent required; Bachelor’s degree preferred.  
• Proven project management skills; able to effectively manage and accomplish multiple concurrent milestones to closure within assigned market.  
• Proactive, independent, and ability to take initiative to keep on-task and on-target. 
• Active, fully unencumbered driver’s license.  
• Fiber or Telecom industry experience is essential.  

Other Experience & Requirements

• Excellent verbal & written communication skills.  
• Strong experience influencing & directing the work of others.  
• Exceptional interpersonal skills: capable of respectfully engaging with direct reports, multiple internal teams, external contractors, and a wide variety of community stakeholders.  
• Solid experience with computer and peripherals, and software including Smart Sheets or similar as well MS Office: particularly Excel, Outlook, and Word; Visio and PPT helpful.

Physical Requirements

• Frequently operates computer, keyboard, and related peripherals. 
• Frequent travel to construction sites – standing, walking, & safely navigating in all weather.  
• Near-constant use of sight, speech, hearing, comprehension, and reasoning.  

The Opportunity 

The Commerce Specialist role offers the unique opportunity to join a program where you build your skillsets in both media and retail capabilities, to ensure a well-rounded Commerce individual to enable career development and acceleration. This role is an excellent opportunity for the analytically minded individual who’s curious, a self-starter, and eager to dig in and understand the opportunity these digital platforms offer.  

What You Will Do: 

This role will include learning both media and retail, to ensure strong foundations for your career with Flywheel. This develops capabilities in building and executing clients’ Commerce strategy, through understanding the different levers in detail that drive sales and share growth and bringing these levers together.  

From a media perspective, support Managers in helping our clients reach their retailer media goals through: 

• Campaign Management: Managing keyword / targeting selection, audience curation, campaign development, and optimum bid levels for clients on retail platforms 

• Campaign Reporting: Developing and managing daily, weekly, and monthly reporting, analytics, and performance insights for digital marketing campaigns 

• Campaign Performance: Establishing key metric reports, tracking progress and trends, and effectively communicating campaign results and insights 

 From a retail perspective, support our Retail Managers with the following activities:  

• Product Optimization: Building and managing best-in-class Product Pages that drive optimal discoverability, traffic, and conversions 

• Product Merchandising: Planning and executing merchandising strategies that include content enhancements and promotions that accelerate sales for our clients 

Bringing and developing these two skills sets together will be fundamental in the success of this role. Across a Commerce approach, the following will also be a key part of the role:  

• Consumer Behavior: Create, test, measure and analyze customer shopping and purchasing behavior for improved outcomes 

• Business Analytics: Utilizing reporting dashboards and spreadsheets to extract and communicate insights that develop go-forward strategies for our clients 

• Commerce Trends: Monitoring industry news and platform changes, flagging potentially relevant updates for clients to broader Flywheel team to identify implications and recommended action  

Who You Are: 

• Experience in digital sales or media, on either the brand, retailer, or agency side, a big plus 

• Detail oriented, good project management and organizational skills with the ability to work within tight deadlines 

• Solution oriented mindset that thrives in ambiguity and figuring out solutions and processes to complex problems 

• Comfortable in analyzing dashboards and utilizing spreadsheets with mastery of basic excel formulas - pivot tables should be second nature and you can VLOOKUP in your sleep  

• Great communication and interpersonal skills, collaborator, and outstanding communication and presentation skills Innovative, scrappy, and independent thinker with the ability to use data to influence decisions 

• Bias for action with a scrappy willingness to roll up your sleeves and go the extra mile to persist and get the job done 

• Sense of ownership complemented by strong organization and project management skills to meet deadlines 

• Team player with a genuine desire to contribute to the overall success of the entire team in addition to strong written and verbal communication skills to effectively collaborate internally with colleagues and externally with clients 

The Opportunity 

The Senior Commerce Specialist leads a portfolio of accounts across multiple eCommerce platforms (Amazon, Walmart, Target, and others), blending retail optimization with media strategy to drive comprehensive digital commerce success. You'll manage client relationships, develop integrated strategies, and mentor junior team members while directly impacting client ROI and company growth. 

What You Will Do: 

• Manage account portfolios and conduct strategic reviews across retail and media channels 

• Develop and execute integrated retail and media strategies to maximize ROI and retention 

• Analyze marketplace and media data to identify opportunities, recommend optimizations, and improve sales and margins 

• Define optimal media channel mix (Sponsored Ads, DSP, Video, etc.) and execute award-winning campaigns 

• Optimize product pages, metadata, and promotional strategy 

• Create data-driven presentations, budgets, forecasts, and biweekly reporting 

• Serve as a subject matter expert on eCommerce platforms and retail media 

• Educate clients on best practices and how retail and media tactics work together 

• Collaborate with Customer Success, Sales, and Product teams 

• Mentor junior team members and identify process improvements 

Who You Are: 

• 2-3+ years of eCommerce, client management, digital marketing, or data analysis experience 

• Strong background in paid search (PPC), DSP/programmatic activation, or multi-channel media strategy 

• Deep knowledge of eCommerce marketplaces and Amazon's advertising ecosystem 

• Advanced data analysis, Excel, and PowerPoint skills 

• Excellent communication and presentation abilities 

• Detail-oriented, solution-focused, and collaborative 

• Passionate about Commerce and retail media with ability to learn quickly and adapt 

About the Opportunity

The primary purpose of this position is to provide high-level support to the Finance Team. This position will play a key part in maintaining GAAP compliance and nonprofit accounting standards, while supporting audit readiness across the organization. The position supports revenue oversight, financial analysis, balance sheet reconciliations, general ledger review, and preparation of financial reporting submissions to internal leadership, program grantors, external agencies, and the IRS Form 990. It also assists in executing comprehensive financial reporting, audit, and compliance responsibilities, serving as a strong senior contributor to the Finance Team. The position will collaborate with Finance Leadership to confirm that the Foundation’s financial processes and procedures are compliant with Foundation standard operating practices as well as state and federal laws. The position reports to the Senior Director of Auditing and Accounting Services.

The Clinton Foundation Finance Department is responsible for recording, reporting, and monitoring financial matters and supports the mission of the Foundation. Finance Department members collaborate with programmatic, development, and departmental colleagues to develop program-specific budgets and staffing plans, as well as assist with the strategic plans of the Foundation. Certain members of the Finance Department also work closely with members of the Human Resources team on matters related to compensation and benefits.

Core Responsibilities

In this role you will:

Accounting Transactions, Analysis, and Reporting

• Record daily revenue transactions in the general ledger and perform monthly, quarterly, and annual reconciliations with the donor management system to maintain accuracy and integrity of financial reporting.
• Perform monthly close process transactions, reporting, and financial analyses, as assigned.
• Perform monthly bank reconciliations.
• Prepare monthly balance sheet reconciliations.
• Monitor monthly trial balance activity for accuracy and investigate discrepancies.
• Assist with preparation of the monthly and quarterly budget review process.
• Assist with preparation of financial reporting required by program grantors.

Revenue Cycle Accounting 

• Manage the revenue recognition processes in accordance with applicable accounting guidance.
• Review cash receipts and accounts receivable activity for accurate posting, timely reconciliation, and proper financial reporting.
• Review monthly, quarterly, and annual revenue activity, resolve discrepancies, and strengthen reporting accuracy.
• Reconcile the donor management system to the general ledger and oversee resolution of variances to maintain data integrity across systems.

Audit, Tax, and Year-End Close Preparation

• Maintain audit-ready schedules, workpapers, and documentation that support internal and external audit requirements.
• Review accounting transactions to enhance data accuracy and financial reporting.
• Review and manage the 1099 reporting process for accuracy, compliance, and timely submission in accordance with federal requirements.
• Oversee annual reconciliations between the donor management system and the general ledger to confirm accuracy and data integrity.
• Perform analysis of endowment and restricted fund activity for accurate tracking, reporting, and compliance with donor intent.
• Support reporting requirements related to donor-restricted funds and endowment balances.
• Support preparation and documentation for annual external audits, including financial statements, employee benefits, and compensation-related audits.
• Assist with preparation of the organization’s annual IRS Form 990 filing for accuracy, timeliness, and completeness.

Finance Team Support & Process Improvements

• Assist the Senior Director with cash management, special projects, policy compliance, and other Finance Team initiatives as assigned.
• Support initiatives that enhance financial transparency, report efficiency, and compliance across the organization.

Minimum Qualifications 

What we’re looking for:

• Minimum Required: Bachelor’s degree with a major in accounting or finance
• Preferred: MBA or CPA (active); CPA eligible or CPA candidate; AICPA Not-for-Profit Certificate (candidates without the certificate will be expected to enroll within the first 12 months of employment)
• Minimum Required: At least 8 years of professional experience in the field in positions of increasing responsibility.
• At least 3-4 of those years must have included either managing people or managing projects to completion.
• Preferred: 3-4 years' experience in non-profit accounting.
• Knowledge of accounting software, Knowledge of Blackbaud CRM and Financial Edge a plus.
• Strong analytical and organizational skills with a high attention to detail. Ability to work independently.
• Excellent oral and written communication skills.
• Microsoft Office.

Compensation & Benefits

• Our best estimate of the compensation for this opportunity is $90K annually. This range is based on Little Rock market rates.  We look forward to discussing our compensation pricing strategy, and your expectations, throughout the interview process. Please also note, the Clinton Foundation prides itself on offering a generous benefits package at little to no cost to employees - take a look at our benefits page, so you can get a full picture of our total rewards offerings.

About the Clinton Foundation

Building on a lifetime of public service, President Clinton established the Clinton Foundation on the simple belief that everyone deserves a chance to succeed, everyone has a responsibility to act, and we all do better when we work together. For nearly two decades, that premise has energized the work of the Foundation in overcoming complex challenges and improving the lives of people across the United States and around the world.

As an operating foundation, we work on issues directly or with strategic partners from the business, government, and nonprofit sectors to create economic opportunity, improve public health, and inspire civic engagement and service. Our programs are designed to make a real difference today while serving as proven models for tomorrow. The goal of every effort is to use available resources to get better results faster – at the lowest possible cost.

We firmly believe that when diverse groups of people bring resources together in the spirit of true cooperation, transformative ideas will emerge to drive life-changing action.

The Clinton Foundation is committed to public health and to the safety and wellbeing of our colleagues, visitors, and volunteers.  As such, we have adopted a policy requiring all employees whose positions require them to be on site to be vaccinated against COVID-19 or to meet the legal guidelines for an exemption.

Learn more at http://www.clintonfoundation.org, on Facebook at Facebook.com/ClintonFoundation and on Twitter @ClintonFdn.

About the Clinton Presidential Center

The Clinton Presidential Center offers a unique perspective of the work – past, present, and future – of the 42nd President of the United States William Jefferson Clinton. Through year-round educational and cultural opportunities for visitors of all ages, it reflects President Clinton’s lifetime commitment to advancing opportunity for everybody, instilling responsibility throughout our society, and cultivating a sense of community within our great nation.

The Clinton Center is home to the Clinton Presidential Library and Museum, the Little Rock offices of the Clinton Foundation, the University of Arkansas Clinton School of Public Service, and is a managing partner of the Presidential Leadership Scholars program. The Clinton Center is located in a 29-acre city park along the Arkansas River and is also home to the Clinton Museum store and the award-winning restaurant 42 bar and table.

Learn more at www.clintonpresidentialcenter.org, www.facebook.com/clintoncenter, and @ClintonCenter on Twitter and Instagram.

As a National Account Manager for the Club Channel team, you will be a sales professional responsible for growing LG's market share for specific accounts within the club retailer channel. You will achieve and/or exceed sales quotas by calling on current accounts.   

This reole is remote and can be based out of WA, NJ or AR. Compensation will be based on the state of the candidate.

As the National Account Manager, you will:

• Implement strategies to expand LG's market share within assigned accounts.
• Create initial business plans to plan for overall revenue and unit targets, as well as individual product category targets and review with Dir., Sales.
• Participate in the design and execution of the go to market strategy with regular and periodic tracking and reporting.
• Manage forecast accuracy and align with Product Management.
• Manage channel and LG inventory levels for optimization.
• Liaise with internal groups to optimize marketing dollars and activities for maximum brand exposure and growth.
• Manage administrative tasks with support from Inside Sales team.

Qualifications:

• GED is Required but Bachelor’s degree preferred.
• +5 years of sales experience (or equivalent experience) with a proven track record of results.
• Strong relationship builder.
• Outstanding communications skills.
• Solid business acumen and thought leadership in sales, marketing, operations, finance and account P&L.
• This is a sales role and includes a bonus target that is paid out quarterly

About You

The Business Development Manager - Louisiana/Arkansas will be responsible for executing and exceeding sales goals for Nutrafol within your defined territory - Louisiana and Arkansas.  

While Nutrafol is a distributed, remote-first company, the successful candidate for this role must reside within the assigned region (Louisiana/Arkansas) and be located near a major airport, as this role requires travel in this market.

In this role, you will be responsible for the promotion, sale and training of our Nutrafol product portfolio within your accounts. You should be focused on a consistent, customer-centric approach bringing value to the practice and focus on growing share. BDM’s are responsible for cultivating both new and existing accounts, providing superior customer service, continued education and training throughout the practice. You should place a heavy focus on educating them of promotions, campaigns and marketing resources to help grow the business and build committed prescribers and sale of Nutrafol to their patients. You will be responsible for growing the business within your current accounts and very importantly, increasing new account opening and sales on a consistent basis. Your call point is to all Health Care Professionals who do both aesthetics, and those who see male and female patients concerned with hair retention and overall health.

Responsibilities and Expectations

• Promote and sell products to all potential prospects within your territory.
• Professionally implement strategic initiatives and sales activity to increase Nutrafol sales and market share.
• Drive product promotion through the implementation and delivery of approved marketing items and approved field-based promotions.
• Provide ‘White Glove’ service and support with a customer-centric, Practice building approach.
• In all you do, stay connected and Build relationships to drive further commitment and account penetration/growth through in person, educational and informational meetings as well as, customer focused follow up.
• Coordinate physician training programs and practice enhancement in-services and open houses.
• Establish and maintain professional and consistent communications and sound working relationships with leadership, co-workers and assigned accounts.
• Actively participate in scheduled company sales meetings, district and regional conference calls and other business meetings.
• Show fiscal responsibility with managing expenses, turning in expenses in a timely manner and having a legitimate business reason tied to all expenses, generating ROI.
• Demonstrate honesty and integrity while modeling behaviors consistent with company standards and policies for business.
• Enhance sales numbers by up-selling portfolio, picking up new potential product champions across the practice, appropriately presenting any promotional marketing initiatives that may drive growth, while driving implementation and execution of key Marketing strategies.
• Partner effectively with Sales Team to drive territory coverage and maintain positive customer relationships.
• Attend Trade Shows in local markets and/or Nationally, proudly and professionally representing Nutrafol and promoting new sales opportunities across the nation on behalf of the Nutrafol sales team.
• Effectively and routinely utilize Salesforce as trained by internal instruction, to track and manage leads, opportunities and sales activity.

Requirements

• A minimum of a Bachelor’s Degree.
• Minimum of 6 years proven success in Field Sales experience in achieving and exceeding goals.
• Preferred experience in medical, surgical and/or pharmacologic experience selling to Health Care Practitioners in the Aesthetic Space.
• Proven track record of sustained, high performance in current position and strong aptitude for learning and demonstrating Clinical and product expertise.
• Ability to be flexible and adaptable as we grow and expand as an Organization.
• Promotes Nutrafol products with professional passion and a sense of urgency, while providing our customers Best in Class, service and support.
• Strong business acumen and ability to understand, create and seize market opportunities.
• Ability to travel up to 50%.
• Must maintain the highest level of ethical character and integrity in all you say and do.
• A solution oriented, problem solver and contributor as a collaborative Nutrafol team member.