Who We Are Looking For: 

VML is hiring a Freelance Program Director to oversee end to end social and commerce program delivery for a large CPG company in a client-facing capacity. You have a proven track record of managing delivery of social channel content as well as commerce marketing programs across various retailers with the ability to scale as needed. 

Requirements, must have: 

Local to Chicago office, must be in office 3-4x a week. Clients are on-site. 

Experience: 

Always-on Social: managing strategy, social concepting and production timelines and communications 

Commerce Workstreams: managing strategy, creative concepting and production timelines and communications 

Agile Ways of Working + PI Planning: we work in partnership with the client in sprints and plan work on a 4-6 week basis at 1 week increments. 

What You'll Do: 

• People | Partner with Account leads to provide ongoing client satisfaction. You’ll oversee the development of integrated project and program deliverables across teams and agency partners, handling concurrent workstreams for multiple retailers across North America. 

• Process | Establish and maintain project and program communications. Oversee project estimations and staffing recommendations, while implementing new processes across large workstreams. Ensure calendars and deployment schedules are maintained for multiple operating units globally. Leverage AI where possible to optimize delivery and efficiency. 

• Financials | Responsible for project profitability. Plan, track, and approve project expenses, billing, and invoices. Partner with the finance team to develop a consistent profitability and utilization view across all workstreams. Manage resource allocation on an ongoing, weekly basis, and monitor project burn rates, budgets, and reconciliations. 

• Work | Drive projects forward from point A to point B, ensuring excellent and timely delivery. Provide purpose, direction, and motivation to the team. You’ll be a champion for the work and internal project team by taking notes, following up, building timelines and plans, etc. You'll also build slides, create compelling stories, and manage comprehensive documentation. 

Who You Are: 

• A builder | Process-oriented and an innovator with a strong point of view and distinct voice. You have experience standing up new commerce clients and establishing streamlined operations. 

• Open and collaborative | Comfortable with ambiguity and a champion of team environments that encourage collaboration. You thrive in client-facing roles, with an innate ability to understand client problems and provide tailored solutions. 

• Optimistic and resilient | You dig in and work around challenges, providing the balance and stamina needed to keep the team motivated and positive. 

• Ego-less | Willing to wear multiple hats to contribute to the team's success, regardless of the task. 

What You'll Need: 

• 5-7+ years of experience in a PMO organization and delivery management, ideally within an agency setting. 

• Social and commerce program delivery experience preferred, with a background in CPG brands and omnichannel programs. 

• Experience working with integrated agency teams and external partner agencies. 

• Familiarity with Smartsheet, Excel, Monday.com, Workday, and Jira. Experience with Workfront or Proof HQ is a plus. 

• Interest in AI and how to leverage it as a delivery tool. 

• Strong project management operations skillset, including effective meeting management and capturing actionable next steps. 

• Ability to prioritize tasks, navigate challenges, and build operational rigor. 

This is an hourly freelance role with an ideal hourly target rate of between $70 - $90 per hour

No Third party Agency candidates will be considered for this immediate Freelance need.

Who we are looking for:

VML is seeking an experienced Creative Director, Commerce (Art or Copy background) to join our creative team. Someone who is a strong leader and collaborator with creative commerce expertise and experience with a global client.

In this role, you will be located in Chicago, overseeing the creative commerce team for the global arm of one of our most important CPG clients. This role is part of a multi-agency model, working hand in hand with other agencies that manage brand platform development, media and social. Your role will be to work with these agencies as a central global commerce lead, managing the vision and deployment of connected creative commerce tactics, toolkits and breakthrough activation across multiple markets for multiple brands.

You should be able to work with brand teams to develop extensions into commerce with tactics and toolkit elements. Additionally, you should be able to deliver concepts and ideas that can be sold into global markets to activate at retail.

You should be able to lead and own an array of client projects, demonstrating presentation skills like a natural. You should be versed in working in a multi-agency model (Integrated Agency Team) and open to collaborating with agencies virtually and in-person as needed in the Chicago WPP campus office.

What you'll do:

• Concept and collaborate on creative commerce activation and campaign ideas that can be executed in markets across the globe
• Adapt brand platform ideas into commerce tactics and toolkits seamlessly, with application to global market needs and strategies
• Manage a team that brainstorms and collaborates day to day with our agency partners
• Oversee the translation of the client's vision into a roadmap that guides our agency — not only to achieve client goals, but also to generate work that is creatively brilliant, measurable and impactful
• Collaborate with multidisciplinary teams across the agency to ensure timely deliverables
• Anticipate team and client needs, project risks and participate in driving resolution
• Inspire clients and co-workers through strong work, a collaborative spirit and excellent communication

Who you are:

• A Builder | Process-oriented innovator with an ability and appetite to create and bring people together. Innate ability to marshal people (team and client) and create gravity around ideas.
• Open and collaborative | Our team is close-knit and supportive and we’re working with a lot of unknowns – you must be a champion of team environments that are comfortable and encouraging, especially working cross-discipline.
• Optimistic and resilient | Dig in and figure out how to work around problems. Provide a balance needed to maintain stamina and positivity.
• Ego-less | We all wear the hats that need wearing, it’s a mentality that makes the team successful.

What you’ll need: 

• A minimum of 10 years of experience in creative direction, preferably in advertising or a related industry.
• Portfolio with successfully launched client projects on brand to commerce work with an understanding of how it works through social, digital shelf and media.
• Outstanding portfolio showcasing digital, commerce and social platforms with strong conceptual thinking.
• Solid understanding of creative development—from drafting briefs to executing deliverables.
• Ability to direct and mentor junior team members.
• Ability to handle a high-volume environment with rapid turnaround times and manage multiple tasks and project details.
• Practiced time management skills and a strong work ethic.
• CPG experience a plus.

What we offer: 

• Passionate, driven people | We champion a culture of people that do extraordinary work.
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

Who we are looking for: 

VML is looking for a Senior Art Director to join our world class creative team based here in Chicago. The Senior Art Director will have a knack for delivering fresh thinking to your ideas and designs. You feel at home in a fast-paced agency setting. You are passionate about creative but flexible enough to meet client goals. If this describes you, we look forward to seeing how you can take our team to the next level. 

What you’ll do: 

• Concept, design, and execute campaigns for ambitious clients.
• Embrace the unknown and challenge conventions. If it’s been done, it’s not good enough.
• Be a source of new ideas for every brief, tactic, execution and conversation.
• Collaborate with your partner, clients, strategy, account and experts from our global network.
• Broaden your experiences and skill sets while elevating the work you’re on and expanding client relationships.
• Own your projects, client meetings and productions. Lead by example, with the right blend of positivity and productivity.
• Know how to capture the attention of your audience, from client presentations to campaign launches.

What you'll need:

• Minimum 4 years of experience in advertising agency, inhouse creative group or related field.
• A strong portfolio showcasing award winning creative work + successfully launched omni channel client projects in digital, broadcast social, and everything in between.
• Professionalism with clients and internal team.
• Strong interpersonal, verbal and written skills.
• Ability to handle a high-volume environment with rapid turnaround times and manage multiple tasks and project details.
• Stay current with latest social trends and technology and implement as appropriate.
• Strong time management skills and solid work ethic.
• Ambitious personality with the determination to do great work and the expertise of your craft to get it done.
• CPG experience a plus.

What we offer:

• Passionate, driven people | We champion a culture of people that do extraordinary work.
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

Who we are commerce:

At VML, we are a global powerhouse born from the unification of Wunderman Thompson and VMLY&R, combining creativity, commerce, data, and technology to build connected brands. With expertise across brand experience, customer experience, and commerce, we partner with the world’s most ambitious companies to drive measurable growth.

Our Commerce practice sits at the center of retail transformation, helping brands win across marketplaces, retail media networks, and digital shelf environments. As retailers become media platforms and commerce ecosystems grow more complex, our teams help clients connect retail fundamentals with performance media and commercial outcomes.

We are expanding our Retail Management Services (RMS) capability to support enterprise clients across Amazon, Walmart, Target, and other key retail platforms.

Who we are looking for:

VML is seeking a Managing Director, Media / Connections – Amazon Retail Management Services Lead to lead Amazon RMS for a major global client. This role serves as the primary strategic and operational lead for Amazon retail performance, owning the connection between digital shelf health, retail operations, and media enablement.

The ideal candidate brings deep expertise in the Amazon Vendor Central ecosystem, understands how retail fundamentals drive commercial performance, and can translate complex platform signals into clear strategic actions.

This leader will partner closely with client sales leadership, VML commerce teams, and WPP Media to ensure retail fundamentals are optimized to unlock both commercial growth and retail media effectiveness.

Amazon is a priority RMS retailer, and this role combines client relationship ownership, platform fluency, and commercial accountability.

What you’ll do:

Client Leadership

• Serve as the primary client lead for Amazon Retail Management Services for a major enterprise brand.
• Own the client relationship across RMS strategy, operational execution, and commercial performance.
• Partner directly with client Amazon sales leadership to align retail operations with commercial priorities.
• Translate performance data into actionable insights that drive growth.

Amazon Retail Strategy

• Lead the Amazon RMS roadmap, prioritization, and strategic planning.
• Diagnose and improve retail fundamentals that influence revenue and retail media performance.
• Identify growth opportunities across assortment, availability, pricing, and content.

Platform & Operational Expertise

Maintain deep working fluency in the Amazon Vendor Central ecosystem including:

• Catalog health management and suppression resolution
• Variation strategy and catalog architecture
• Content optimization and A+ content execution
• Promotional planning and trade mechanics
• Inventory diagnostics, in-stock optimization, and transactability

Cross-Functional Leadership

• Oversee day-to-day execution by Amazon platform specialists and RMS analysts.
• Partner with WPP Media teams to align retail media investments with retail readiness.
• Leverage insights from platforms like Amazon Marketing Cloud (AMC) to inform retail strategy.

Performance & Risk Management

• Monitor key retail health signals and performance metrics.
• Escalate and resolve operational risks impacting revenue, availability, or discoverability.
• Ensure retail fundamentals are optimized to unlock both media performance and commercial growth.

What you’ll need:

• Minimum 7-10 years of experience in Amazon commerce, retail media, or marketplace operations
• Deep expertise in Amazon Vendor Central and the Amazon retail ecosystem
• Experience managing large enterprise clients or retail partnerships
• Proven ability to translate platform signals into commercial strategy
• Strong understanding of digital shelf, retail operations, and retail media interplay
• Ability to manage complex cross-functional teams and agency partners
• Strategic thinker with strong operational execution
• Excellent client leadership and communication skills
• Experience working within agency, commerce consultancy, or retail media environments
• Familiarity with Amazon Marketing Cloud (AMC) and retail media analytics
• Experience managing teams supporting enterprise retail accounts

What we provide:

• Opportunity to lead Amazon commerce strategy for a major global client
• Access to world-class commerce, media, and analytics capabilities across WPP
• A collaborative environment where creativity, technology, and commerce intersect
• Competitive compensation and benefits

 What we offer: 

• Passionate, driven people | We champion a culture of people that do extraordinary work.
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

Who we are commerce:

At VML, we are a global powerhouse born from the unification of Wunderman Thompson and VMLY&R, combining creativity, commerce, data, and technology to build connected brands. With expertise across brand experience, customer experience, and commerce, we partner with the world’s most ambitious companies to drive measurable growth.

Our Commerce practice sits at the center of retail transformation, helping brands win across marketplaces, retail media networks, and digital shelf environments. As retailers become media platforms and commerce ecosystems grow more complex, our teams help clients connect retail fundamentals with performance media and commercial outcomes.

We are expanding our Retail Management Services (RMS) capability to support enterprise clients across Amazon, Walmart, Target, and other key retail platforms.

Who we are looking for:

VML is seeking a Managing Director, Media / Connections – Amazon Retail Management Services Lead to lead Amazon RMS for a major global client. This role serves as the primary strategic and operational lead for Amazon retail performance, owning the connection between digital shelf health, retail operations, and media enablement.

The ideal candidate brings deep expertise in the Amazon Vendor Central ecosystem, understands how retail fundamentals drive commercial performance, and can translate complex platform signals into clear strategic actions.

This leader will partner closely with client sales leadership, VML commerce teams, and WPP Media to ensure retail fundamentals are optimized to unlock both commercial growth and retail media effectiveness.

Amazon is a priority RMS retailer, and this role combines client relationship ownership, platform fluency, and commercial accountability.

What you’ll do:

Client Leadership

• Serve as the primary client lead for Amazon Retail Management Services for a major enterprise brand.
• Own the client relationship across RMS strategy, operational execution, and commercial performance.
• Partner directly with client Amazon sales leadership to align retail operations with commercial priorities.
• Translate performance data into actionable insights that drive growth.

Amazon Retail Strategy

• Lead the Amazon RMS roadmap, prioritization, and strategic planning.
• Diagnose and improve retail fundamentals that influence revenue and retail media performance.
• Identify growth opportunities across assortment, availability, pricing, and content.

Platform & Operational Expertise

Maintain deep working fluency in the Amazon Vendor Central ecosystem including:

• Catalog health management and suppression resolution
• Variation strategy and catalog architecture
• Content optimization and A+ content execution
• Promotional planning and trade mechanics
• Inventory diagnostics, in-stock optimization, and transactability

Cross-Functional Leadership

• Oversee day-to-day execution by Amazon platform specialists and RMS analysts.
• Partner with WPP Media teams to align retail media investments with retail readiness.
• Leverage insights from platforms like Amazon Marketing Cloud (AMC) to inform retail strategy.

Performance & Risk Management

• Monitor key retail health signals and performance metrics.
• Escalate and resolve operational risks impacting revenue, availability, or discoverability.
• Ensure retail fundamentals are optimized to unlock both media performance and commercial growth.

What you’ll need:

• Minimum 7-10 years of experience in Amazon commerce, retail media, or marketplace operations
• Deep expertise in Amazon Vendor Central and the Amazon retail ecosystem
• Experience managing large enterprise clients or retail partnerships
• Proven ability to translate platform signals into commercial strategy
• Strong understanding of digital shelf, retail operations, and retail media interplay
• Ability to manage complex cross-functional teams and agency partners
• Strategic thinker with strong operational execution
• Excellent client leadership and communication skills
• Experience working within agency, commerce consultancy, or retail media environments
• Familiarity with Amazon Marketing Cloud (AMC) and retail media analytics
• Experience managing teams supporting enterprise retail accounts

What we provide:

• Opportunity to lead Amazon commerce strategy for a major global client
• Access to world-class commerce, media, and analytics capabilities across WPP
• A collaborative environment where creativity, technology, and commerce intersect
• Competitive compensation and benefits

 What we offer: 

• Passionate, driven people | We champion a culture of people that do extraordinary work.
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

Who we are commerce:

At VML, we are a global powerhouse born from the unification of Wunderman Thompson and VMLY&R, combining creativity, commerce, data, and technology to build connected brands. With expertise across brand experience, customer experience, and commerce, we partner with the world’s most ambitious companies to drive measurable growth.

Our Commerce practice sits at the center of retail transformation, helping brands win across marketplaces, retail media networks, and digital shelf environments. As retailers become media platforms and commerce ecosystems grow more complex, our teams help clients connect retail fundamentals with performance media and commercial outcomes.

We are expanding our Retail Management Services (RMS) capability to support enterprise clients across Amazon, Walmart, Target, and other key retail platforms.

Who we are looking for:

VML is seeking a Managing Director, Media / Connections – Amazon Retail Management Services Lead to lead Amazon RMS for a major global client. This role serves as the primary strategic and operational lead for Amazon retail performance, owning the connection between digital shelf health, retail operations, and media enablement.

The ideal candidate brings deep expertise in the Amazon Vendor Central ecosystem, understands how retail fundamentals drive commercial performance, and can translate complex platform signals into clear strategic actions.

This leader will partner closely with client sales leadership, VML commerce teams, and WPP Media to ensure retail fundamentals are optimized to unlock both commercial growth and retail media effectiveness.

Amazon is a priority RMS retailer, and this role combines client relationship ownership, platform fluency, and commercial accountability.

What you’ll do:

Client Leadership

• Serve as the primary client lead for Amazon Retail Management Services for a major enterprise brand.
• Own the client relationship across RMS strategy, operational execution, and commercial performance.
• Partner directly with client Amazon sales leadership to align retail operations with commercial priorities.
• Translate performance data into actionable insights that drive growth.

Amazon Retail Strategy

• Lead the Amazon RMS roadmap, prioritization, and strategic planning.
• Diagnose and improve retail fundamentals that influence revenue and retail media performance.
• Identify growth opportunities across assortment, availability, pricing, and content.

Platform & Operational Expertise

Maintain deep working fluency in the Amazon Vendor Central ecosystem including:

• Catalog health management and suppression resolution
• Variation strategy and catalog architecture
• Content optimization and A+ content execution
• Promotional planning and trade mechanics
• Inventory diagnostics, in-stock optimization, and transactability

Cross-Functional Leadership

• Oversee day-to-day execution by Amazon platform specialists and RMS analysts.
• Partner with WPP Media teams to align retail media investments with retail readiness.
• Leverage insights from platforms like Amazon Marketing Cloud (AMC) to inform retail strategy.

Performance & Risk Management

• Monitor key retail health signals and performance metrics.
• Escalate and resolve operational risks impacting revenue, availability, or discoverability.
• Ensure retail fundamentals are optimized to unlock both media performance and commercial growth.

What you’ll need:

• Minimum 7-10 years of experience in Amazon commerce, retail media, or marketplace operations
• Deep expertise in Amazon Vendor Central and the Amazon retail ecosystem
• Experience managing large enterprise clients or retail partnerships
• Proven ability to translate platform signals into commercial strategy
• Strong understanding of digital shelf, retail operations, and retail media interplay
• Ability to manage complex cross-functional teams and agency partners
• Strategic thinker with strong operational execution
• Excellent client leadership and communication skills
• Experience working within agency, commerce consultancy, or retail media environments
• Familiarity with Amazon Marketing Cloud (AMC) and retail media analytics
• Experience managing teams supporting enterprise retail accounts

What we provide:

• Opportunity to lead Amazon commerce strategy for a major global client
• Access to world-class commerce, media, and analytics capabilities across WPP
• A collaborative environment where creativity, technology, and commerce intersect
• Competitive compensation and benefits

 What we offer: 

• Passionate, driven people | We champion a culture of people that do extraordinary work.
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

Who we are commerce:

At VML, we are a global powerhouse born from the unification of Wunderman Thompson and VMLY&R, combining creativity, commerce, data, and technology to build connected brands. With expertise across brand experience, customer experience, and commerce, we partner with the world’s most ambitious companies to drive measurable growth.

Our Commerce practice helps brands win across marketplaces, retail media networks, and digital shelf environments. As retailers increasingly operate as both merchants and media platforms, our teams help clients connect retail fundamentals, digital shelf performance, and retail media activation to drive measurable commercial outcomes.

VML is expanding its Retail Management Services (RMS) capability to support enterprise clients across Amazon, Walmart, Target, grocery, drug, DIY, and pure-play retail ecosystems.

Who we are looking for: 

VML is seeking a Managing Director, Connections – Cross-Retail RMS Lead to oversee Retail Management Services across a portfolio of retailers where dedicated retailer teams are not required.

This role serves as the primary strategic lead across multiple retail banners, ensuring consistent retail rigor, digital shelf health, and operational excellence across beauty, grocery, DIY, drug, and pure-play retailers.

This role acts as the portfolio lead across non-dedicated retailers, ensuring consistent operational excellence and digital shelf performance across the broader retail ecosystem.

The Cross-Retail RMS Lead ensures that retail fundamentals remain strong across all assigned retailers while coordinating platform specialists, content teams, and analytics resources to drive consistent execution.

This role combines client leadership, cross-retailer platform fluency, and commercial accountability, translating retailer signals into prioritized actions that support both retail performance and retail media effectiveness.

 What you’ll do:  

Client Leadership

• Serve as the primary client lead for cross-retailer Retail Management Services across multiple retail banners.
• Partner directly with client customer and sales teams to align retail operations with commercial priorities.
• Translate retailer signals into actionable recommendations that improve retail performance.

Cross-Retail Strategy

• Ensure consistent retail fundamentals and digital shelf rigor across assigned retailers.
• Identify opportunities to improve assortment, content quality, availability, and retail execution.
• Maintain a prioritized roadmap for improvements across retailer ecosystems.

Platform & Operational Fluency

Maintain working knowledge across multiple retailer ecosystems including:

• Retailer-specific content and governance systems (e.g., Target POL, CVS item systems, Kroger portals)
• Assortment strategy and profitability analysis
• Organic rank monitoring and share-of-voice tracking
• Retail media coordination with WPP Media teams

Cross-Functional Coordination

• Coordinate execution across RMS support teams including:
• Platform specialists
• Content production and optimization teams
• Analytics and insight teams
• Ensure item readiness, content health, and transactability across retailer platforms.

Performance & Risk Management

• Monitor retailer signals to identify operational risks impacting availability, discoverability, or conversion.
• Escalate systemic platform risks and operational challenges.
• Ensure retail fundamentals are optimized to support both commercial growth and retail media performance.

What you’ll need:  

• Minimum 5-10 years of experience in commerce, retail operations, digital shelf management, or retail media
• Experience supporting multiple retailer ecosystems including grocery, drug, DIY, or mass retailers
• Experience working with enterprise CPG brands across multi-retailer environments
• Strong understanding of digital shelf performance, retail fundamentals, and omnichannel commerce operations
• Ability to translate retailer signals and performance data into strategic recommendations
• Experience coordinating cross-functional teams across commerce, content, analytics, and media
• Excellent client leadership and communication skills
• Experience working with retailer content and governance platforms such as Target POL, Kroger systems, or CVS item portals
• Familiarity with retail media ecosystems across grocery and drug retailers
• Experience supporting enterprise CPG customer teams

 What we offer: 

• Passionate, driven people | We champion a culture of people that do extraordinary work.
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

Who we are commerce:

At VML, we are a global powerhouse born from the unification of Wunderman Thompson and VMLY&R, combining creativity, commerce, data, and technology to build connected brands. With expertise across brand experience, customer experience, and commerce, we partner with the world’s most ambitious companies to drive measurable growth.

Our Commerce practice helps brands win across marketplaces, retail media networks, and digital shelf environments. As retailers increasingly operate as both merchants and media platforms, our teams help clients connect retail fundamentals, digital shelf performance, and retail media activation to drive measurable commercial outcomes.

VML is expanding its Retail Management Services (RMS) capability to support enterprise clients across Amazon, Walmart, Target, grocery, drug, DIY, and pure-play retail ecosystems.

Who we are looking for: 

VML is seeking a Managing Director, Connections – Cross-Retail RMS Lead to oversee Retail Management Services across a portfolio of retailers where dedicated retailer teams are not required.

This role serves as the primary strategic lead across multiple retail banners, ensuring consistent retail rigor, digital shelf health, and operational excellence across beauty, grocery, DIY, drug, and pure-play retailers.

This role acts as the portfolio lead across non-dedicated retailers, ensuring consistent operational excellence and digital shelf performance across the broader retail ecosystem.

The Cross-Retail RMS Lead ensures that retail fundamentals remain strong across all assigned retailers while coordinating platform specialists, content teams, and analytics resources to drive consistent execution.

This role combines client leadership, cross-retailer platform fluency, and commercial accountability, translating retailer signals into prioritized actions that support both retail performance and retail media effectiveness.

 What you’ll do:  

Client Leadership

• Serve as the primary client lead for cross-retailer Retail Management Services across multiple retail banners.
• Partner directly with client customer and sales teams to align retail operations with commercial priorities.
• Translate retailer signals into actionable recommendations that improve retail performance.

Cross-Retail Strategy

• Ensure consistent retail fundamentals and digital shelf rigor across assigned retailers.
• Identify opportunities to improve assortment, content quality, availability, and retail execution.
• Maintain a prioritized roadmap for improvements across retailer ecosystems.

Platform & Operational Fluency

Maintain working knowledge across multiple retailer ecosystems including:

• Retailer-specific content and governance systems (e.g., Target POL, CVS item systems, Kroger portals)
• Assortment strategy and profitability analysis
• Organic rank monitoring and share-of-voice tracking
• Retail media coordination with WPP Media teams

Cross-Functional Coordination

• Coordinate execution across RMS support teams including:
• Platform specialists
• Content production and optimization teams
• Analytics and insight teams
• Ensure item readiness, content health, and transactability across retailer platforms.

Performance & Risk Management

• Monitor retailer signals to identify operational risks impacting availability, discoverability, or conversion.
• Escalate systemic platform risks and operational challenges.
• Ensure retail fundamentals are optimized to support both commercial growth and retail media performance.

What you’ll need:  

• Minimum 5-10 years of experience in commerce, retail operations, digital shelf management, or retail media
• Experience supporting multiple retailer ecosystems including grocery, drug, DIY, or mass retailers
• Experience working with enterprise CPG brands across multi-retailer environments
• Strong understanding of digital shelf performance, retail fundamentals, and omnichannel commerce operations
• Ability to translate retailer signals and performance data into strategic recommendations
• Experience coordinating cross-functional teams across commerce, content, analytics, and media
• Excellent client leadership and communication skills
• Experience working with retailer content and governance platforms such as Target POL, Kroger systems, or CVS item portals
• Familiarity with retail media ecosystems across grocery and drug retailers
• Experience supporting enterprise CPG customer teams

 What we offer: 

• Passionate, driven people | We champion a culture of people that do extraordinary work.
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

Who we are commerce:

At VML, we are a global powerhouse born from the unification of Wunderman Thompson and VMLY&R, combining creativity, commerce, data, and technology to build connected brands. With expertise across brand experience, customer experience, and commerce, we partner with the world’s most ambitious companies to drive measurable growth.

Our Commerce practice helps brands win across marketplaces, retail media networks, and digital shelf environments. As retailers increasingly operate as both merchants and media platforms, our teams help clients connect retail fundamentals, digital shelf performance, and retail media activation to drive measurable commercial outcomes.

VML is expanding its Retail Management Services (RMS) capability to support enterprise clients across Amazon, Walmart, Target, grocery, drug, DIY, and pure-play retail ecosystems.

Who we are looking for: 

VML is seeking a Managing Director, Connections – Cross-Retail RMS Lead to oversee Retail Management Services across a portfolio of retailers where dedicated retailer teams are not required.

This role serves as the primary strategic lead across multiple retail banners, ensuring consistent retail rigor, digital shelf health, and operational excellence across beauty, grocery, DIY, drug, and pure-play retailers.

This role acts as the portfolio lead across non-dedicated retailers, ensuring consistent operational excellence and digital shelf performance across the broader retail ecosystem.

The Cross-Retail RMS Lead ensures that retail fundamentals remain strong across all assigned retailers while coordinating platform specialists, content teams, and analytics resources to drive consistent execution.

This role combines client leadership, cross-retailer platform fluency, and commercial accountability, translating retailer signals into prioritized actions that support both retail performance and retail media effectiveness.

 What you’ll do:  

Client Leadership

• Serve as the primary client lead for cross-retailer Retail Management Services across multiple retail banners.
• Partner directly with client customer and sales teams to align retail operations with commercial priorities.
• Translate retailer signals into actionable recommendations that improve retail performance.

Cross-Retail Strategy

• Ensure consistent retail fundamentals and digital shelf rigor across assigned retailers.
• Identify opportunities to improve assortment, content quality, availability, and retail execution.
• Maintain a prioritized roadmap for improvements across retailer ecosystems.

Platform & Operational Fluency

Maintain working knowledge across multiple retailer ecosystems including:

• Retailer-specific content and governance systems (e.g., Target POL, CVS item systems, Kroger portals)
• Assortment strategy and profitability analysis
• Organic rank monitoring and share-of-voice tracking
• Retail media coordination with WPP Media teams

Cross-Functional Coordination

• Coordinate execution across RMS support teams including:
• Platform specialists
• Content production and optimization teams
• Analytics and insight teams
• Ensure item readiness, content health, and transactability across retailer platforms.

Performance & Risk Management

• Monitor retailer signals to identify operational risks impacting availability, discoverability, or conversion.
• Escalate systemic platform risks and operational challenges.
• Ensure retail fundamentals are optimized to support both commercial growth and retail media performance.

What you’ll need:  

• Minimum 5-10 years of experience in commerce, retail operations, digital shelf management, or retail media
• Experience supporting multiple retailer ecosystems including grocery, drug, DIY, or mass retailers
• Experience working with enterprise CPG brands across multi-retailer environments
• Strong understanding of digital shelf performance, retail fundamentals, and omnichannel commerce operations
• Ability to translate retailer signals and performance data into strategic recommendations
• Experience coordinating cross-functional teams across commerce, content, analytics, and media
• Excellent client leadership and communication skills
• Experience working with retailer content and governance platforms such as Target POL, Kroger systems, or CVS item portals
• Familiarity with retail media ecosystems across grocery and drug retailers
• Experience supporting enterprise CPG customer teams

 What we offer: 

• Passionate, driven people | We champion a culture of people that do extraordinary work.
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

Who We Are Looking For:

The Account Director is a strategic leader and trusted advisor to our key retail partners and internal stakeholders. You will define and drive strategic objectives for major shopper retail accounts, proactively identify and capitalize on growth opportunities, and significantly influence long-term commercial success.

This role demands a deep understanding of our retail partners' overarching business strategy, market challenges, and long-term marketing ambitions. You will translate this understanding into actionable strategic plans and proactively identify significant growth opportunities for both VML and our retail partners. Crucially, you will leverage a profound understanding of retail dynamics and shopper behavior to unlock new avenues for market share expansion and brand loyalty. You will lead the strategic direction and profitable growth of one or more major accounts/brands, consistently demonstrating a strategic mindset to go beyond execution, challenge conventions, and identify innovative paths to grow the business.

What You'll Do:

• Strategic Account Leadership: Lead and inspire cross-functional teams (including internal brand teams, shopper marketing, insights, finance, supply chain) to deliver integrated, omni-channel solutions for our retail partners. Partner closely with brand teams to support planning efforts and ensure alignment.
• Retail Shopper Strategy & Innovation:
• Develop, champion, and execute cutting-edge retail shopper strategies, specifically focusing on traditional shopper marketing deliverables such as in-store toolkits, digital assets, banners, landing pages, and aisle takeovers.
• Leverage deep insights into consumer behavior, path-to-purchase, and in-store/online dynamics to optimize merchandising, promotions, and overall brand presence within the retail environment.
• Drive the translation of complex shopper data and trends into actionable business outcomes that enhance the shopper journey and drive measurable sales growth.
• Collaborate with internal marketing and insights teams to develop best-in-class retail activations that resonate with target shoppers.
• Retail Partner Relationship Management: Serve as the primary strategic thought partner and senior point of contact for key retail partner stakeholders, building and nurturing deep, trusted relationships at executive levels. 
• Team Leadership: Fostering a culture of high performance, continuous improvement, and deep shopper marketing expertise within your team.
• Operational & Strategic Excellence: Ensure strategic and operational excellence across all managed accounts and initiatives, delivering consistently high-quality outcomes.
• Market & Competitive Intelligence: Continuously deepen expert knowledge of the retail partner's business landscape, competitive environment, and evolving industry trends, translating insights into strategic growth opportunities.
• Proactive Opportunity Identification: Proactively identify, champion, and close significant new business opportunities and innovative solutions that drive mutual growth for [Company Name] and the retail partner, positioning [Company Name] as a thought leader in the industry, especially around retail shopper solutions.
• Executive Communication: Lead and strategically participate in all critical retail partner engagements, including high-level strategy sessions, joint business planning, and executive presentations.

Who You Are:

• A Builder: Possessing an entrepreneurial attitude coupled with strong business acumen. You have an innate ability to rally people around ideas, create momentum, and bring strategic visions to life.
• Open and Collaborative: You thrive in a dynamic, supportive team environment. You are a champion of inclusive cultures that encourage active listening and courageous idea-sharing, especially when navigating complex challenges.
• Optimistic and Resilient: You possess a "yes, and why not" posture, tackling problems head-on and finding creative solutions. You prioritize well-being for yourself and your team to maintain stamina and positivity.
• Collaborative Leader: You are a leader who prioritizes collective success, readily contributes where needed, and fosters an environment of shared ownership and achievement.

What You'll Need:

• ESSENTIAL: Deep expertise and a proven track record in retail shopper marketing and commerce, with hands-on experience developing and executing deliverables such as in-store toolkits, digital assets, banners, landing pages, and aisle takeovers.
• Demonstrated ability to translate complex shopper data into actionable business outcomes and drive measurable sales growth.
• Proven success working with CPG retailers, ideally within the food and beverage sector.
• Strong understanding and hands-on experience in digital commerce and omni-channel strategies within a retail context.
• Exceptional leadership, communication, and interpersonal skills, with the ability to influence and inspire diverse cross-functional teams and senior stakeholders.
• Strategic and decisive leader, confident in taking and defending data-driven positions.

What We Offer:

• The opportunity to work for a global leader dedicated to enhancing quality of life and contributing to a healthier future.
• Influence the strategy and growth of iconic, world-renowned brands and directly impact the retail landscape.
• A culture that champions innovation, diversity, inclusion, and sustainability.
• Comprehensive benefits package and competitive compensation aligned with a global leader.
• Significant career development and advancement opportunities within a dynamic international organization.

Who we are looking for:

VML is seeking a Senior Project Manager to lead and manage project deliverables across major clients in the retail and CPG space. We are looking for a proactive and experienced individual who understands project management across integrated campaigns, the nuances of shopper behavior, and the critical role of effective project management in delivering impactful solutions. The Senior Project Manager will be a key driver in ensuring projects across our commerce and brand campaigns are delivered on time, within budget, and aligned with the client's strategic objectives.

What you’ll do:

• Work | Deliver projects that drive sales and brand engagement across various retail and social channels. Oversee the entire project lifecycle, from initial concept to final execution, ensuring alignment with client goals and retailer requirements. Identify dependencies and cascading impacts of delays, especially within the context of retailer-specific timelines and promotional calendars. Lead resource needs and availability across the office and network, working closely with department leads and recruiting.
• People | Motivate, direct, and challenge cross-functional teams (including creative, strategy, technology, and account management) to produce innovative and effective shopper marketing solutions. Establish and manage collaborative, efficient, and high-functioning teams across different locations. Increase efficiency across a group of accounts through effective management of staff resourcing. Oversee staff aggregate bandwidth, utilization, and realization rates, as well as retention and employee relations.
• Process | Establish and manage project/program communication and process, specifically tailored to the demands of shopper marketing and commerce projects. Leverage existing tools and processes to monitor people and progress. Collaborate with Project and Program needs to ensure the right resources are in place to deliver the work.
• Financials | Responsible for project estimation, planning, and profitability, with a strong focus on ROI and measurable results. Build detailed project plans that incorporate retailer-specific requirements and promotional timelines. Collaborate with Delivery leads for resourcing and scoping strategy across portfolio, partnering with finance and account teams. Partner with the Director of Project Management for resourcing strategy across the portfolio, and support Project Managers in resourcing to the scope.

Who you are:

• Leader | Influences without authority and fosters an environment of shared accountability. Comfortable communicating and partnering with department leads, tailoring communications based on audience and level (technology, creative, finance, client, vendor).
• Builder | Navigates strong collaboration between people, processes and systems. Drives projects and resource management from ambiguity to clarity. Understands digital technologies and trends.
• Detail Oriented | Sharp attention to detail and a drive for perfection. Excellent problem-solving skills. Adept at completing high-intensity, high-volume tasks in a timely fashion.
• A Strong Communicator | Excellent communication and analytical skills. Conducts team and client meetings with clear, concise language and leadership acumen. A skilled, creative, confident presenter and negotiator.
• Shopper Marketing Savvy | Possesses a strong understanding of shopper behavior, retail environments, and the key drivers of purchase decisions. Familiar with various shopper marketing tactics, including promotions, displays, digital activations, and e-commerce strategies.

What you'll need:

• 3-5+ years of experience managing projects in a professional environment, with agency or consulting environment preferred, specifically with a focus on shopper marketing and commerce projects for CPG clients.
• Experience working with major retailers and understanding their specific requirements for shopper marketing and commerce programs.
• Familiarity with CPG industry trends, competitive landscape, and key performance indicators (KPIs).
• Experience managing projects related to e-commerce platforms, online advertising, and digital promotions.
• Previous work with common project management tools such as Smartsheet, Jira, Monday.com, Confluence, MS Project, and MS Teams.
• Experience adapting project management methodologies (Agile, Waterfall, Lean, Kanban) to the needs of the project.
• Conscientious and adept at problem-solving through critical thinking.
• Experience leading team and client meetings.
• Ability to flex time management skills based on workload.
• Strong interpersonal communication skills as a team leader and team player.
• Flexibility, initiative, dedication, and the ability to work with minimal supervision.

Who we are looking for:

VML is seeking a Senior Project Manager to lead and manage project deliverables across major clients in the retail and CPG space. We are looking for a proactive and experienced individual who understands project management across integrated campaigns, the nuances of shopper behavior, and the critical role of effective project management in delivering impactful solutions. The Senior Project Manager will be a key driver in ensuring projects across our commerce and brand campaigns are delivered on time, within budget, and aligned with the client's strategic objectives.

What you’ll do:

• Work | Deliver projects that drive sales and brand engagement across various retail and social channels. Oversee the entire project lifecycle, from initial concept to final execution, ensuring alignment with client goals and retailer requirements. Identify dependencies and cascading impacts of delays, especially within the context of retailer-specific timelines and promotional calendars. Lead resource needs and availability across the office and network, working closely with department leads and recruiting.
• People | Motivate, direct, and challenge cross-functional teams (including creative, strategy, technology, and account management) to produce innovative and effective shopper marketing solutions. Establish and manage collaborative, efficient, and high-functioning teams across different locations. Increase efficiency across a group of accounts through effective management of staff resourcing. Oversee staff aggregate bandwidth, utilization, and realization rates, as well as retention and employee relations.
• Process | Establish and manage project/program communication and process, specifically tailored to the demands of shopper marketing and commerce projects. Leverage existing tools and processes to monitor people and progress. Collaborate with Project and Program needs to ensure the right resources are in place to deliver the work.
• Financials | Responsible for project estimation, planning, and profitability, with a strong focus on ROI and measurable results. Build detailed project plans that incorporate retailer-specific requirements and promotional timelines. Collaborate with Delivery leads for resourcing and scoping strategy across portfolio, partnering with finance and account teams. Partner with the Director of Project Management for resourcing strategy across the portfolio, and support Project Managers in resourcing to the scope.

Who you are:

• Leader | Influences without authority and fosters an environment of shared accountability. Comfortable communicating and partnering with department leads, tailoring communications based on audience and level (technology, creative, finance, client, vendor).
• Builder | Navigates strong collaboration between people, processes and systems. Drives projects and resource management from ambiguity to clarity. Understands digital technologies and trends.
• Detail Oriented | Sharp attention to detail and a drive for perfection. Excellent problem-solving skills. Adept at completing high-intensity, high-volume tasks in a timely fashion.
• A Strong Communicator | Excellent communication and analytical skills. Conducts team and client meetings with clear, concise language and leadership acumen. A skilled, creative, confident presenter and negotiator.
• Shopper Marketing Savvy | Possesses a strong understanding of shopper behavior, retail environments, and the key drivers of purchase decisions. Familiar with various shopper marketing tactics, including promotions, displays, digital activations, and e-commerce strategies.

What you'll need:

• 3-5+ years of experience managing projects in a professional environment, with agency or consulting environment preferred, specifically with a focus on shopper marketing and commerce projects for CPG clients.
• Experience working with major retailers and understanding their specific requirements for shopper marketing and commerce programs.
• Familiarity with CPG industry trends, competitive landscape, and key performance indicators (KPIs).
• Experience managing projects related to e-commerce platforms, online advertising, and digital promotions.
• Previous work with common project management tools such as Smartsheet, Jira, Monday.com, Confluence, MS Project, and MS Teams.
• Experience adapting project management methodologies (Agile, Waterfall, Lean, Kanban) to the needs of the project.
• Conscientious and adept at problem-solving through critical thinking.
• Experience leading team and client meetings.
• Ability to flex time management skills based on workload.
• Strong interpersonal communication skills as a team leader and team player.
• Flexibility, initiative, dedication, and the ability to work with minimal supervision.

What We're Looking For: 

VML is seeking a strategic and driven Group Account Director to manage a large account team over a client in the healthcare and lifestyle space. The ideal candidate will have a proven ability to connect meaningfully with clients, building strong relationships and fostering organic growth. They will inspire creatively, bringing innovative solutions and strategic thinking to every project. This individual will include purposefully, collaborating seamlessly with cross-functional teams. They will also approach positively, demonstrating a proactive and solutions-oriented mindset to achieve agency and client objectives. A deep understanding of the healthcare communications landscape and experience managing both teams and financials are essential. 

What You’ll Do: 

• Partner | Collaborate with broader team leadership and cross-functional partners such as Project Management, Strategy, Creative, Health, etc. to set the vision, business, and engagement plan for the book of business managed. Actively engages in professional development of 2-3 direct reports. Utilizes a proven approach to cross-functional, cross-agency, and partnership collaboration. 

• Work | Sets and achieves profitability goals on par with agency benchmarks. Manages and approves all investments to ensure a strategic focus on ROIs. Responsible for collaboration and inclusion of relevant regional markets in the annual account planning and activation process. Possesses a strong ability to actively contribute throughout the creative process. 

• Lead | Develops and maintains the most senior-level client relationships. Focuses on building client relationship depth and organic business opportunities, activating VML network and WPP resources as needed to deliver on goals. Cultivates capability of both the cross-functional client team and Account department. Demonstrates excellent presentation and organizational skills. Manages and guides individuals and teams to their best results. 

Who You Are: 

• A natural leader with a passion for healthcare communications. 

• A strategic thinker with a proven track record of success. 

• A collaborative team player who can build strong relationships. 

• A results-oriented individual with a focus on achieving objectives. 

What You’ll Need: 

• 8-10+ years of relevant experience, including large-agency interactive, traditional marketing and/or equivalent client-side experience. 
• Experience with marketing (traditional and/or digital) focusing on multi-channel campaign development and strategy. 
• Previous experience leading a pharmaceutical or health account (HCP and/or DTC). 
• Possess thorough knowledge/understanding of the health communications landscape and ability to successfully navigate associated processes.
• Experience managing employees and business financials/profitability. 
• Distinct understanding of the strategic process and ability to drive innovation. 

What we offer:  

• Passionate, driven people | We champion a culture of people that do extraordinary work. 
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery. 
• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness. 
• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally. 

Who we are looking for: 

We're seeking a Senior Social Manager, Social Strategy to join VML's large and growing social marketing team. You will be working on one of our largest clients.

You're a curious, culturally-fluent strategist who loves to question assumptions and challenge the status quo. You'll uncover insights that can guide a brand's ideas and decisions in social.

What you’ll do: 

• Develop social strategies, social playbooks, activations and campaign ideas
• Conduct and synthesize research, social listening and other data to contribute to a brand's strategic decisions
• Partner with community management, creative, strategy, data and media teams to support a brand's social marketing goals

Who you are:

• 3-5 years experience in social media marketing, strategy, or community management agency experience preferred 
• Understanding of social platforms including how they work and how consumers use them 
• Experience working independently and ability to move projects forward without detailed direction
• Collaborative, detail oriented, and great problem solver

What we offer: 

• Passionate, driven people | We champion a culture of people that do extraordinary work.
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

About VML Health:  

VML HEALTH is a global healthcare agency that partners with healthcare clients across a broad definition of health, from high science to wellness and everything in between. It operates fluidly within the VML agency, as a core group of health specialists (a ‘vertical’) that has the benefit of autonomy in management, but with support of non-health expertise.  

At the heart of health is the story of life – all the highs and lows, ambitions, and possibilities. But facing a health challenge can suddenly pull people away from these stories, knocking them off course. 

Our purpose is to bridge this gap, bringing people closer to life and all its meaning. We gain a deeper understanding of Healthcare Professionals’ and patients’ needs, behaviors and lived experiences through what we call ‘radical empathy’. 

VML Health creates connected brands that get to the heart, bringing people closer to the lives they want to live.  Get to the heart. Connect for life. 

What We're Looking For:

The Program Manager is responsible for building, coaching, and leading teams to ensure successful delivery of projects by monitoring and managing against process across the brand portfolio. VML Health needs individuals who are proactive problem solvers that can manage team dynamics, manage project financial performance, clearly communicate status, and drive project deliverables to meet deadlines.

What You'll Do:

• Manage a program of projects for our health clients, including defining project dependencies and prioritization of workload
• Continuously monitor project health via resourcing, profitability and burn rates
• Work closely with Client Engagement and Delivery teams to architect solutions that best meet client requirements
• Become an expert in our health clients’ medical/legal/regulatory review processes
• Create/draft scopes of work and change orders
• Own resourcing for each project by working closely with discipline leads and resourcing management to determine assignments
• Support creation of RFP responses with other teams within VML Health and new business engagement
• Manage internal teams and client relationships in alignment with Client Engagement team
• Maintain direct client relationships with Product Owners and client management leadership
• Responsible for interviewing and making recommendations to hire at the Project Manager and Senior Project Manager levels
• Serve as a key point of contact and liaison for cross-divisional teams, agency peers and management

Who You Are and What You Bring:

• 6+ years of project management experience including working at a marketing agency and experience working with pharmaceutical brands
• Ability to provide proactive and assertive leadership in problem-solving, managing financial success of projects, maintaining timelines, and reducing inefficiencies
• Strong interpersonal skills and able to resolve conflict with productive outcomes
• Ability to effectively work across departments with diplomacy and a firm understanding of other’s roles and perspectives
• Ability to manage multiple work-streams effectively and efficiently
• Extensive team management skills for teams of 5+
• Ability to view problems in context at the system level and align solutions with the strategic direction of our clients and company
• Proactive, adaptable, and flexible
• Life-long learner, demonstrated commitment to continuous improvement
• Strong attention to detail
• Demonstrable ability to operate under tight deadline with complex business/technical solutions
• Ability to manage workload with minimal supervision
• Excellent written and verbal communication skills
• PMP Certification preferred

What You'll Need:

• Proven experience in program management within a marketing agency, with a focus on healthcare clients.
• Strong understanding of project management methodologies and tools.
• Excellent communication, interpersonal, and organizational skills.
• Ability to manage multiple projects and teams effectively.
• Problem-solving and decision-making abilities.

What we offer: 

• Passionate, driven people | We champion a culture of people that do extraordinary work.
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

#vmlhealthcareers

What we're looking for: 

VML is seeking a Senior Program Director over Retail Management Services to lead project management execution across our RMS operating model. This role is responsible for ensuring that strategy translates into structured, coordinated, and on-time execution across Amazon, Walmart, and cross-retail retailer coverage. The Senior Program Director orchestrates execution across commerce operations, content readiness, retail media coordination, and client teams. The ideal candidate brings strong experience in retail or eCommerce operational environments, with the ability to manage cross-functional teams, maintain delivery rigor, and proactively identify and resolve risks across complex retailer ecosystems. 

Our Commerce practice helps brands win across marketplaces, retail media networks, and digital shelf environments. As retailers increasingly operate as both merchants and media platforms, our teams connect retail fundamentals, digital shelf performance, and retail media activation to drive measurable commercial outcomes. VML is expanding its Retail Management Services (RMS) capability to support enterprise clients across Amazon, Walmart, grocery, drug, and other retail ecosystems.  

What you'll do:

Program Leadership | Lead execution discipline across all Retail Management Services retailers. Ensure RMS strategies translate into structured delivery plans and operational execution. Coordinate delivery across Amazon, Walmart, and cross-retailer workstreams. 

Program Planning & Workback Management | Build and maintain retailer-level workback plans for RMS initiatives. Map dependencies across retail operations, content, media, and client teams. Ensure alignment on timelines, deliverables, and execution priorities. 

Collaborate Cross-Functionally | Manage operational handoffs between Retail Services teams, WPP Media, and client teams. Coordinate execution across platform specialists, content teams, analytics, and retail media partners. Ensure launch readiness for initiatives including product launches, promotional events, and retail updates. 

Communicate & Risk Manage | Run weekly execution cadences and status forums across RMS teams. Maintain a clear execution rhythm across retailers and cross-functional partners. Ensure stakeholders remain aligned on priorities, timelines, and performance signals. Identify execution risks related to timelines, retailer systems, or operational dependencies. Escalate issues proactively and ensure timely resolution. Maintain a single source of truth for delivery trackers, status documentation, and program updates. 

Who you are:

• A builder | Entrepreneurial attitude couple with a strong business acumen. Ability and appetite to bring people together. Innate ability to marshal people and create gravity around ideas.
• Open and collaborative | Our team is close-knit and supportive and we’re working with a lot of unknowns – you must champion of team environments that are comfortable and encouraging.
• Optimistic and resilient | Dig in and figure out how to work around problems. Yes and why not posture. Takes care of self and team. Balance needed to maintain stamina and positivity.
• Ego-less | We all wear the hats that need wearing, it’s a mentality that makes the team successful.

What you'll need:

• 10+ years of project management experience within commerce operations or retail execution environments.
• Management of multi-retailer commerce or retail programs, within an agency, commerce consultancy, or retail operations environment. Preferred experience supporting enterprise CPG brands. 
• Proven ability to coordinate complex initiatives across cross-functional teams.
• Familiarity with Amazon, Walmart, or multi-retailer commerce ecosystems. 
• Strong experience with workback planning, dependency mapping, and program governance.
• Ability to manage execution across retail operations, content teams, media partners, and client stakeholders.
• Strong communication and stakeholder management skills.
• Highly organized with strong attention to detail. 

What we offer:

• Passionate, driven people | We champion a culture of people that do extraordinary work.
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

Who we are looking for: 

We're seeking a Senior Social Manager, Social Strategy to join VML's large and growing social marketing team. You will be working on one of our largest clients.

You're a curious, culturally-fluent strategist who loves to question assumptions and challenge the status quo. You'll uncover insights that can guide a brand's ideas and decisions in social.

What you’ll do: 

• Develop social strategies, social playbooks, activations and campaign ideas
• Conduct and synthesize research, social listening and other data to contribute to a brand's strategic decisions
• Partner with community management, creative, strategy, data and media teams to support a brand's social marketing goals

Who you are:

• 3-5 years experience in social media marketing, strategy, or community management agency experience preferred 
• Understanding of social platforms including how they work and how consumers use them 
• Experience working independently and ability to move projects forward without detailed direction
• Collaborative, detail oriented, and great problem solver

What we offer: 

• Passionate, driven people | We champion a culture of people that do extraordinary work.
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

Who we are looking for:

VML has an exciting opportunity to add a Senior Account Manager to our team to help lead the day-to-day management over one of our largest Health and Lifestyle clients in the pediatric nutrition category. Our Senior Account Managers will understand what’s needed in the short and long term and work closely with our cross-discipline leads (Strategy, Analytics, Creative and Project Management) to ensure long-term success. They will assist the Group Account Director, Account Director, and Account Supervisor in identifying new growth opportunities for the account.

The Senior Account Manager combines expertise on digital trends and technologies with an intimate understanding of clients' goals and needs in order to anticipate what their needs will be and how VML can serve them. Production, integrated campaign, commerce, and shopper marketing understanding and client experience is preferred for this role.

What you’ll do:

• Client | Partner with Account Leadership to oversee the translation of our clients’ vision into a roadmap that will achieve client goals, while generating work that is creatively brilliant, measurable and has a cultural impact. You’ll be the point person for all day-to-day client communications across multiple teams.
• Team | Manage, inspire and motivate project teams. Review team deliverables, provide strategic oversight and ensure the work gets noticed, used and appreciated. Act as the agency’s expert on a given client and/or business capability. Collaborate with a large cross-functional team internally and client-side. Participate in internal vision & strategy sessions for the account. Develop strong relationship and effectively communicate with clients, agency partners, and internal teams.
• Process | Drive profitability at scale within the teams and as we sell in new offerings. Find innovative ways to build new best practices.

Who you are:

• A builder | Entrepreneurial attitude coupled with a strong business acumen. Ability and appetite to bring people together. Innate ability to marshal people and create gravity around ideas.
• Open and collaborative | Our team is close-knit and supportive and we’re working with a lot of unknowns – you must be a champion of team environments that are comfortable and encouraging, especially working cross-discipline.
• Optimistic and resilient | Dig in and figure out how to work around problems. Provide a balance needed to maintain stamina and positivity. You should have a strong work ethic- loving to learn new things and willing to work hard to achieve your goals.
• Ego-less | We all wear the hats that need wearing, it’s a mentality that makes the team successful. 

What you’ll need:

• 3-5+ years of client services experience in a digital and/or creative agency.
• Experience leading small and large scale integrated marketing campaigns across production, social, commerce, and shopper marketing deliverables across all digital and offline channels required.
• Familiarity with the CPG client category, with infant formula or pediatric nutrition product knowledge strongly preferred. 
• Experience and a proven approach to building relationships that result in new, profitable revenue opportunities as well as driving incremental growth on existing work.
• Proven ability to lead, mentor and collaborate in a team-oriented multi-agency workplace; fostering career growth for the individuals on their project teams.
• Outstanding ability to lead, convince and inspire in a client-service environment.
• Established proficiency in managing large media budgets and client financial processes and requirements with precise attention to detail.
• Proven ability to negotiate statements of work and contracts – effectively forecasting and scoping work with teams in close collaboration with project management.

What we offer: 

• Passionate, driven people | We champion a culture of people that do extraordinary work.
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

Who we are looking for:

VML has an exciting opportunity to add an Account Supervisor to our team to help lead the day-to-day management over one of our largest Health and Lifestyle clients in the pediatric nutrition category. The Account Supervisor is responsible for the health and well-being of their projects and their team. They will understand what’s needed in the short and long term and work closely with our cross-discipline leads (Strategy, Analytics, Creative and Project Management) to ensure long-term success. They will assist the Group Account Director in identifying new growth opportunities for the account.

The Account Supervisor combines expertise on digital trends and technologies with an intimate understanding of clients' goals and needs in order to anticipate what their needs will be and how VML can serve them. Production, integrated campaign, commerce, and shopper marketing understanding and client experience is essential for this role.

What you’ll do:

• Client | Partner with Account Leadership to oversee the translation of our clients’ vision into a roadmap that will achieve client goals, while generating work that is creatively brilliant, measurable and has a cultural impact. You’ll be the point person for all day-to-day client communications across multiple teams.
• Team | Manage, inspire and motivate project teams. Review team deliverables, provide strategic oversight and ensure the work gets noticed, used and appreciated. Act as the agency’s expert on a given client and/or business capability. Collaborate with a large cross-functional team internally and client-side. Participate in internal vision & strategy sessions for the account. Develop strong relationship and effectively communicate with clients, agency partners, and internal teams.
• Process | Drive profitability at scale within the teams and as we sell in new offerings. Find innovative ways to build new best practices.

Who you are:

• A builder | Entrepreneurial attitude coupled with a strong business acumen. Ability and appetite to bring people together. Innate ability to marshal people and create gravity around ideas.
• Open and collaborative | Our team is close-knit and supportive and we’re working with a lot of unknowns – you must be a champion of team environments that are comfortable and encouraging, especially working cross-discipline.
• Optimistic and resilient | Dig in and figure out how to work around problems. Provide a balance needed to maintain stamina and positivity. You should have a strong work ethic- loving to learn new things and willing to work hard to achieve your goals.
• Ego-less | We all wear the hats that need wearing, it’s a mentality that makes the team successful. 

What you’ll need:

• 5-7+ years of client services experience in a digital and/or creative agency.
• Experience leading small and large scale integrated marketing campaigns across production, social, commerce, and shopper marketing deliverables across all digital and offline channels required.
• Familiarity with the CPG client category, with infant formula or pediatric nutrition product knowledge strongly preferred. 
• Experience and a proven approach to building relationships that result in new, profitable revenue opportunities as well as driving incremental growth on existing work.
• Proven ability to lead, mentor and collaborate in a team-oriented multi-agency workplace; fostering career growth for the individuals on their project teams.
• Outstanding ability to lead, convince and inspire in a client-service environment.
• Established proficiency in managing large media budgets and client financial processes and requirements with precise attention to detail.
• Proven ability to negotiate statements of work and contracts – effectively forecasting and scoping work with teams in close collaboration with project management.

What we offer: 

• Passionate, driven people | We champion a culture of people that do extraordinary work.
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

What we're looking for: 

VML is seeking a Senior Program Director over Retail Management Services to lead project management execution across our RMS operating model. This role is responsible for ensuring that strategy translates into structured, coordinated, and on-time execution across Amazon, Walmart, and cross-retail retailer coverage. The Senior Program Director orchestrates execution across commerce operations, content readiness, retail media coordination, and client teams. The ideal candidate brings strong experience in retail or eCommerce operational environments, with the ability to manage cross-functional teams, maintain delivery rigor, and proactively identify and resolve risks across complex retailer ecosystems. 

Our Commerce practice helps brands win across marketplaces, retail media networks, and digital shelf environments. As retailers increasingly operate as both merchants and media platforms, our teams connect retail fundamentals, digital shelf performance, and retail media activation to drive measurable commercial outcomes. VML is expanding its Retail Management Services (RMS) capability to support enterprise clients across Amazon, Walmart, grocery, drug, and other retail ecosystems.  

What you'll do:

Program Leadership | Lead execution discipline across all Retail Management Services retailers. Ensure RMS strategies translate into structured delivery plans and operational execution. Coordinate delivery across Amazon, Walmart, and cross-retailer workstreams. 

Program Planning & Workback Management | Build and maintain retailer-level workback plans for RMS initiatives. Map dependencies across retail operations, content, media, and client teams. Ensure alignment on timelines, deliverables, and execution priorities. 

Collaborate Cross-Functionally | Manage operational handoffs between Retail Services teams, WPP Media, and client teams. Coordinate execution across platform specialists, content teams, analytics, and retail media partners. Ensure launch readiness for initiatives including product launches, promotional events, and retail updates. 

Communicate & Risk Manage | Run weekly execution cadences and status forums across RMS teams. Maintain a clear execution rhythm across retailers and cross-functional partners. Ensure stakeholders remain aligned on priorities, timelines, and performance signals. Identify execution risks related to timelines, retailer systems, or operational dependencies. Escalate issues proactively and ensure timely resolution. Maintain a single source of truth for delivery trackers, status documentation, and program updates. 

Who you are:

• A builder | Entrepreneurial attitude couple with a strong business acumen. Ability and appetite to bring people together. Innate ability to marshal people and create gravity around ideas.
• Open and collaborative | Our team is close-knit and supportive and we’re working with a lot of unknowns – you must champion of team environments that are comfortable and encouraging.
• Optimistic and resilient | Dig in and figure out how to work around problems. Yes and why not posture. Takes care of self and team. Balance needed to maintain stamina and positivity.
• Ego-less | We all wear the hats that need wearing, it’s a mentality that makes the team successful.

What you'll need:

• 10+ years of project management experience within commerce operations or retail execution environments.
• Management of multi-retailer commerce or retail programs, within an agency, commerce consultancy, or retail operations environment. Preferred experience supporting enterprise CPG brands. 
• Proven ability to coordinate complex initiatives across cross-functional teams.
• Familiarity with Amazon, Walmart, or multi-retailer commerce ecosystems. 
• Strong experience with workback planning, dependency mapping, and program governance.
• Ability to manage execution across retail operations, content teams, media partners, and client stakeholders.
• Strong communication and stakeholder management skills.
• Highly organized with strong attention to detail. 

What we offer:

• Passionate, driven people | We champion a culture of people that do extraordinary work.
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

What we're looking for: 

VML is seeking a Senior Program Director over Retail Management Services to lead project management execution across our RMS operating model. This role is responsible for ensuring that strategy translates into structured, coordinated, and on-time execution across Amazon, Walmart, and cross-retail retailer coverage. The Senior Program Director orchestrates execution across commerce operations, content readiness, retail media coordination, and client teams. The ideal candidate brings strong experience in retail or eCommerce operational environments, with the ability to manage cross-functional teams, maintain delivery rigor, and proactively identify and resolve risks across complex retailer ecosystems. 

Our Commerce practice helps brands win across marketplaces, retail media networks, and digital shelf environments. As retailers increasingly operate as both merchants and media platforms, our teams connect retail fundamentals, digital shelf performance, and retail media activation to drive measurable commercial outcomes. VML is expanding its Retail Management Services (RMS) capability to support enterprise clients across Amazon, Walmart, grocery, drug, and other retail ecosystems. 

What you'll do:

Program Leadership | Lead execution discipline across all Retail Management Services retailers. Ensure RMS strategies translate into structured delivery plans and operational execution. Coordinate delivery across Amazon, Walmart, and cross-retailer workstreams. 

Program Planning & Workback Management | Build and maintain retailer-level workback plans for RMS initiatives. Map dependencies across retail operations, content, media, and client teams. Ensure alignment on timelines, deliverables, and execution priorities. 

Collaborate Cross-Functionally | Manage operational handoffs between Retail Services teams, WPP Media, and client teams. Coordinate execution across platform specialists, content teams, analytics, and retail media partners. Ensure launch readiness for initiatives including product launches, promotional events, and retail updates. 

Communicate & Risk Manage | Run weekly execution cadences and status forums across RMS teams. Maintain a clear execution rhythm across retailers and cross-functional partners. Ensure stakeholders remain aligned on priorities, timelines, and performance signals. Identify execution risks related to timelines, retailer systems, or operational dependencies. Escalate issues proactively and ensure timely resolution. Maintain a single source of truth for delivery trackers, status documentation, and program updates. 

Who you are:

• A builder | Entrepreneurial attitude couple with a strong business acumen. Ability and appetite to bring people together. Innate ability to marshal people and create gravity around ideas.
• Open and collaborative | Our team is close-knit and supportive and we’re working with a lot of unknowns – you must champion of team environments that are comfortable and encouraging.
• Optimistic and resilient | Dig in and figure out how to work around problems. Yes and why not posture. Takes care of self and team. Balance needed to maintain stamina and positivity.
• Ego-less | We all wear the hats that need wearing, it’s a mentality that makes the team successful.

What you'll need:

• 10+ years of project management experience within commerce operations or retail execution environments.
• Management of multi-retailer commerce or retail programs, within an agency, commerce consultancy, or retail operations environment. Preferred experience supporting enterprise CPG brands. 
• Proven ability to coordinate complex initiatives across cross-functional teams.
• Familiarity with Amazon, Walmart, or multi-retailer commerce ecosystems. 
• Strong experience with workback planning, dependency mapping, and program governance.
• Ability to manage execution across retail operations, content teams, media partners, and client stakeholders.
• Strong communication and stakeholder management skills.
• Highly organized with strong attention to detail. 

What we offer:

• Passionate, driven people | We champion a culture of people that do extraordinary work.
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

Who we are looking for:

VML has an exciting opportunity to add an Account Supervisor to our team to help lead the day-to-day management over one of our largest Health and Lifestyle clients in the pediatric nutrition category. The Account Supervisor is responsible for the health and well-being of their projects and their team. They will understand what’s needed in the short and long term and work closely with our cross-discipline leads (Strategy, Analytics, Creative and Project Management) to ensure long-term success. They will assist the Group Account Director in identifying new growth opportunities for the account.

The Account Supervisor combines expertise on digital trends and technologies with an intimate understanding of clients' goals and needs in order to anticipate what their needs will be and how VML can serve them. Production, integrated campaign, commerce, and shopper marketing understanding and client experience is essential for this role.

What you’ll do:

• Client | Partner with Account Leadership to oversee the translation of our clients’ vision into a roadmap that will achieve client goals, while generating work that is creatively brilliant, measurable and has a cultural impact. You’ll be the point person for all day-to-day client communications across multiple teams.
• Team | Manage, inspire and motivate project teams. Review team deliverables, provide strategic oversight and ensure the work gets noticed, used and appreciated. Act as the agency’s expert on a given client and/or business capability. Collaborate with a large cross-functional team internally and client-side. Participate in internal vision & strategy sessions for the account. Develop strong relationship and effectively communicate with clients, agency partners, and internal teams.
• Process | Drive profitability at scale within the teams and as we sell in new offerings. Find innovative ways to build new best practices.

Who you are:

• A builder | Entrepreneurial attitude coupled with a strong business acumen. Ability and appetite to bring people together. Innate ability to marshal people and create gravity around ideas.
• Open and collaborative | Our team is close-knit and supportive and we’re working with a lot of unknowns – you must be a champion of team environments that are comfortable and encouraging, especially working cross-discipline.
• Optimistic and resilient | Dig in and figure out how to work around problems. Provide a balance needed to maintain stamina and positivity. You should have a strong work ethic- loving to learn new things and willing to work hard to achieve your goals.
• Ego-less | We all wear the hats that need wearing, it’s a mentality that makes the team successful. 

What you’ll need:

• 5-7+ years of client services experience in a digital and/or creative agency.
• Experience leading small and large scale integrated marketing campaigns across production, social, commerce, and shopper marketing deliverables across all digital and offline channels required.
• Familiarity with the CPG client category, with infant formula or pediatric nutrition product knowledge strongly preferred. 
• Experience and a proven approach to building relationships that result in new, profitable revenue opportunities as well as driving incremental growth on existing work.
• Proven ability to lead, mentor and collaborate in a team-oriented multi-agency workplace; fostering career growth for the individuals on their project teams.
• Outstanding ability to lead, convince and inspire in a client-service environment.
• Established proficiency in managing large media budgets and client financial processes and requirements with precise attention to detail.
• Proven ability to negotiate statements of work and contracts – effectively forecasting and scoping work with teams in close collaboration with project management.

What we offer: 

• Passionate, driven people | We champion a culture of people that do extraordinary work.
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

Who We Are Looking For

At VML, we are looking for a creative and versatile Copywriter to join our team and craft compelling narratives that capture attention and drive action. In this role, you will be a key voice behind the brands we represent, partnering closely with cross-functional teams to execute big ideas. This role aligns with our Human First approach, focusing on creating authentic, sustainable value for people and ensuring our work resonates on a deeply human level.

What You'll Do

• Partner with senior creatives and strategists to develop concepts across digital, social, print, video, and experiential platforms.
• Write clear, persuasive, and original copy that aligns with client brand voices and strategic objectives.
• Tailor messaging to suit different platforms and target audiences, ensuring consistency and impact across all touchpoints.
• Participate in creative presentations and help articulate the thinking behind your work to internal teams and clients.
• Proofread and edit copy to ensure it is grammatically correct, typo-free, and adheres to brand guidelines.
  
  

Who You Are

• You approach problem-solving with relentless curiosity, simplifying complex challenges into clear, engaging messages.
• You build trust through empathy, collaborating seamlessly with cross-functional teams to create work that connects with audiences on a human level.
• You are comfortable with ambiguity and aren't afraid to challenge the status quo, pitch bold ideas, and champion inclusive storytelling.
  
  

What You'll Need

• A strong portfolio demonstrating a range of conceptual thinking and writing skills across various media.
• The ability to work with creative briefs to turn insights into compelling consumer-facing copy.
• Comfortable with digital tools and platforms, with the ability to pivot quickly between different brand voices and project types.
• A meticulous eye for grammar, spelling, and tone.
• A team-player mentality with a track record of working effectively with diverse teams.

What we're looking for: 

VML is seeking a Senior Program Director over Retail Management Services to lead project management execution across our RMS operating model. This role is responsible for ensuring that strategy translates into structured, coordinated, and on-time execution across Amazon, Walmart, and cross-retail retailer coverage. The Senior Program Director orchestrates execution across commerce operations, content readiness, retail media coordination, and client teams. The ideal candidate brings strong experience in retail or eCommerce operational environments, with the ability to manage cross-functional teams, maintain delivery rigor, and proactively identify and resolve risks across complex retailer ecosystems. 

Our Commerce practice helps brands win across marketplaces, retail media networks, and digital shelf environments. As retailers increasingly operate as both merchants and media platforms, our teams connect retail fundamentals, digital shelf performance, and retail media activation to drive measurable commercial outcomes. VML is expanding its Retail Management Services (RMS) capability to support enterprise clients across Amazon, Walmart, grocery, drug, and other retail ecosystems.  

What you'll do:

Program Leadership | Lead execution discipline across all Retail Management Services retailers. Ensure RMS strategies translate into structured delivery plans and operational execution. Coordinate delivery across Amazon, Walmart, and cross-retailer workstreams. 

Program Planning & Workback Management | Build and maintain retailer-level workback plans for RMS initiatives. Map dependencies across retail operations, content, media, and client teams. Ensure alignment on timelines, deliverables, and execution priorities. 

Collaborate Cross-Functionally | Manage operational handoffs between Retail Services teams, WPP Media, and client teams. Coordinate execution across platform specialists, content teams, analytics, and retail media partners. Ensure launch readiness for initiatives including product launches, promotional events, and retail updates. 

Communicate & Risk Manage | Run weekly execution cadences and status forums across RMS teams. Maintain a clear execution rhythm across retailers and cross-functional partners. Ensure stakeholders remain aligned on priorities, timelines, and performance signals. Identify execution risks related to timelines, retailer systems, or operational dependencies. Escalate issues proactively and ensure timely resolution. Maintain a single source of truth for delivery trackers, status documentation, and program updates. 

Who you are:

• A builder | Entrepreneurial attitude couple with a strong business acumen. Ability and appetite to bring people together. Innate ability to marshal people and create gravity around ideas.
• Open and collaborative | Our team is close-knit and supportive and we’re working with a lot of unknowns – you must champion of team environments that are comfortable and encouraging.
• Optimistic and resilient | Dig in and figure out how to work around problems. Yes and why not posture. Takes care of self and team. Balance needed to maintain stamina and positivity.
• Ego-less | We all wear the hats that need wearing, it’s a mentality that makes the team successful.

What you'll need:

• 10+ years of project management experience within commerce operations or retail execution environments.
• Management of multi-retailer commerce or retail programs, within an agency, commerce consultancy, or retail operations environment. Preferred experience supporting enterprise CPG brands. 
• Proven ability to coordinate complex initiatives across cross-functional teams.
• Familiarity with Amazon, Walmart, or multi-retailer commerce ecosystems. 
• Strong experience with workback planning, dependency mapping, and program governance.
• Ability to manage execution across retail operations, content teams, media partners, and client stakeholders.
• Strong communication and stakeholder management skills.
• Highly organized with strong attention to detail. 

What we offer:

• Passionate, driven people | We champion a culture of people that do extraordinary work.
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

Who we are looking for: 

We're seeking a Senior Social Manager, Social Strategy to join VML's large and growing social marketing team. You will be working on one of our largest clients.

You're a curious, culturally-fluent strategist who loves to question assumptions and challenge the status quo. You'll uncover insights that can guide a brand's ideas and decisions in social.

What you’ll do: 

• Develop social strategies, social playbooks, activations and campaign ideas
• Conduct and synthesize research, social listening and other data to contribute to a brand's strategic decisions
• Partner with community management, creative, strategy, data and media teams to support a brand's social marketing goals

Who you are:

• 3-5 years experience in social media marketing, strategy, or community management agency experience preferred 
• Understanding of social platforms including how they work and how consumers use them 
• Experience working independently and ability to move projects forward without detailed direction
• Collaborative, detail oriented, and great problem solver

What we offer: 

• Passionate, driven people | We champion a culture of people that do extraordinary work.
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.