About the role 

Roku is looking for a Sr. Data scientist to join the Core Analytics team supporting our Viewer Product team. In this role, you will leverage data analytics to support and improve our Live product. You will own end-to-end analytics that shape how viewers discover, engage with, and return to Live experiences on Roku. You will work closely with product management and engineering to identify opportunities to create new features, drive their adoption, and generate value for Roku. This individual will investigate and develop solutions to track, monitor and improve our ecosystem. The successful candidate is quantitatively driven, detail-focused, and possesses an elevated level of problem-solving expertise. 

What you'll be doing 

• Analyze structured and unstructured data and communicate insights to help stakeholders solve business problems, identify trends and make data-driven decisions 

• Advise on key product development strategy decisions to drive our Live product experience 

• Develop and maintain dashboards, reports, and data visualizations to monitor key metrics for operational and systems health 

• Develop necessary data pipelines to power automation, validation and reporting 

• Collaborate with stakeholders to align data science initiatives with organizational goals and strategy design and execute A/B tests 

• Perform exploratory data analysis on emerging trends and execute advanced analysis across the Roku Platform 

• Providing feedback directly to leadership on performance of various initiatives and untapped opportunities 

We're excited if you have 

• 4+ years of work experience with a bachelor's degree or master's degree in quantitative field (e.g., Statistics, Business Analytics, Data Science, Mathematics, Economics, Engineering or Computer Science) 

• 4+ years of experience in product analytics. Experience with platforms in the media and entertainment industry preferred 

• Expertise in SQL, SAS, R, Python or other programming language to query data and perform analysis 

• Demonstrated ability to influence quantitatively meaningful business outcomes 

• Hands on experience with visualization tools like Tableau or Looker 

• Have a bias towards action in resolving issues and operate in a high-energy, fast-paced environment 

• Hands on experience in A/B testing and statistical modeling/forecasting 

This role can be based in either Cambridge, or Manchester. You are required to work in the office for 4 days per week, this is the core requirement of the role

#LI-ST1

About the role 

Roku is looking for a Sr. Data scientist to join the Core Analytics team supporting our Viewer Product team. In this role, you will leverage data analytics to support and improve our Live product. You will own end-to-end analytics that shape how viewers discover, engage with, and return to Live experiences on Roku. You will work closely with product management and engineering to identify opportunities to create new features, drive their adoption, and generate value for Roku. This individual will investigate and develop solutions to track, monitor and improve our ecosystem. The successful candidate is quantitatively driven, detail-focused, and possesses an elevated level of problem-solving expertise. 

What you'll be doing 

• Analyze structured and unstructured data and communicate insights to help stakeholders solve business problems, identify trends and make data-driven decisions 

• Advise on key product development strategy decisions to drive our Live product experience 

• Develop and maintain dashboards, reports, and data visualizations to monitor key metrics for operational and systems health 

• Develop necessary data pipelines to power automation, validation and reporting 

• Collaborate with stakeholders to align data science initiatives with organizational goals and strategy design and execute A/B tests 

• Perform exploratory data analysis on emerging trends and execute advanced analysis across the Roku Platform 

• Providing feedback directly to leadership on performance of various initiatives and untapped opportunities 

We're excited if you have 

• 4+ years of work experience with a bachelor's degree or master's degree in quantitative field (e.g., Statistics, Business Analytics, Data Science, Mathematics, Economics, Engineering or Computer Science) 

• 4+ years of experience in product analytics. Experience with platforms in the media and entertainment industry preferred 

• Expertise in SQL, SAS, R, Python or other programming language to query data and perform analysis 

• Demonstrated ability to influence quantitatively meaningful business outcomes 

• Hands on experience with visualization tools like Tableau or Looker 

• Have a bias towards action in resolving issues and operate in a high-energy, fast-paced environment 

• Hands on experience in A/B testing and statistical modeling/forecasting 

This role can be based in either Cambridge, or Manchester. You are required to work in the office for 4 days per week, this is the core requirement of the role

#LI-ST1

About the team 

The Ads Analytics team plays a critical role in Roku’s Advertising organization, leading measurement and analytics initiatives that power decision-making across the advertising ecosystem. We develop and manage products that deliver actionable insights for advertisers while meeting the operational and analytical needs of internal business teams.  

We work closely with Product Managers, Ad Sales, Ad Operations, Data Science, and multiple other software teams within the Advertising Engineering organization to deliver high-impact solutions.   

Looking ahead, we are exploring AI-driven measurement capabilities to further enhance the effectiveness of advertising campaigns and strengthen internal analytics. 

About the role 

We are seeking a high skilled Senior Software Engineer with deep expertise in API Development using Spring Boot while also possessing knowledge of Apache Spark-based Big Data pipelines using Airflow. This hybrid position bridges software engineering and data engineering, requiring the ability to design, build, and maintain scalable systems for both application development and large-scale data processing.  

You will communicate and collaborate heavily with both business and engineering to ensure high quality standards and overall project delivery success. In this role, you will collaborate with cross-functional teams to architect and manage robust, production-grade data products that power critical analytics and measurement capabilities. You will work with technologies such as Apache Spark, Apache Airflow, Trino, Druid, Spring Boot, StarRocks, and Looker to deliver reliable, high-performance solutions.  

The ideal candidate is a proactive, self-motivated professional with a strong track record in building applications and services with a dedication to delivering exceptional results. 

What you’ll be doing  

Software Development  

• Design and build APIs and backend services using Spring Boot to support data products and analytics workflows.  
• Write clean, maintainable, and efficient code and tests, ensuring adherence to best practices through code reviews.  

Big Data Engineering  

• Design, develop, and maintain data pipelines and ETL workflows using Apache Spark and Apache Airflow.  
• Optimize data storage, retrieval, and processing systems to ensure reliability, scalability, and performance.  
• Develop and fine-tune complex queries and analytics solutions using Druid, Trino, and StarRocks for large-scale datasets.  
• Monitor, troubleshoot, and improve data systems to minimize downtime and maximize efficiency.  

Collaboration & Mentorship  

• Partner with data scientists, software engineers, and other teams to deliver integrated, high-quality solutions.  
• Provide technical guidance and mentorship to junior engineers, promoting best practices in software and data engineering. 

We’re excited if you have  

• 10+ years professional software development experience. 
• Experience building highly scalable, low-latency REST services and API frameworks. 
• Able to efficiently write SQL queries and analyze results to explore business problems and inquiries.
• Ability to translate queries and reporting requirements into production-level data processing pipelines.
• Proficient in day-to-day use of Python / Java / Scala.
• Strong understanding of and experience with distributed computing frameworks like Hive/Hadoop and Apache Spark.
• Expertise in data modeling, schema design, and data visualization tools. 
• Experience working in GCP and/or AWS is a plus.
• Experience with JavaScript, Node.js and React is nice to have.
• Experience deploying services on Kubernetes is a plus. 
• Knowledge of CI/CD pipelines, DevOps practices, and infrastructure-as-code tools (e.g., Terraform) is a plus. 
• Background in computer science or similar quantitative field. 

About PlayStation Game Analytics

In Games and Publishing Analytics, we work with some of the most legendary studios in the world, supporting teams behind PlayStation franchises such as Uncharted, The Last of Us, Ghost of Yotei, God of War, and Helldivers 2. We provide end-to-end analytics for PlayStation Studios, helping teams understand players, evaluate game systems, and make data-informed decisions from early development through launch.

We're looking for a Senior Game Data Analyst who brings strong analytical fundamentals, game curiosity, and the judgment to turn messy questions into practical insight.

What you will be doing

As a Senior Game Data Analyst, you'll partner with game teams and publishing stakeholders to answer complex questions about player behavior, feature performance, commercial outcomes, and long-term game health.

You will:

• Lead analysis across player behavior, feature and content performance, monetization, and overall game health.

• Turn ambiguous design, product, and publishing questions into clear analytical plans and recommendations.

• Develop proxy metrics for player-experience goals such as pacing, challenge, friction, agency, and build diversity.

• Combine telemetry, playtests, surveys, sentiment, and product context to evaluate whether features are landing as intended.

• Apply judgment to imperfect evidence, including small samples, pre-launch tests, incomplete telemetry, noisy signals, and bias.

• Support commercial questions around launch, acquisition, segmentation, campaigns, and franchise health.

• Build dashboards and analytical frameworks that support consistent decision-making.

• Communicate insights clearly across design, product, publishing, research, engineering, data science, and leadership.

What we are looking for

• Strong SQL skills and experience working with large behavioral datasets, especially event-level gameplay data.

• Strong exploratory analysis skills and the ability to turn raw gameplay data into clear insight.

• Experience analyzing player behavior and game systems, including progression, combat, economy, difficulty, matchmaking, feature adoption, engagement, retention, or segmentation.

• Experience partnering directly with designers, producers, product managers, researchers, engineers, or game leadership.

• Ability to distinguish between similar-looking behavioral signals, such as challenge versus frustration, friction versus intentional difficulty, novelty versus durable engagement, or confusion versus experimentation.

• Strong communication skills, with the ability to explain what the data supports, what remains uncertain, and what teams should do next.

• A background in statistics, mathematics, economics, computer science, or another applied quantitative discipline.

Domain Experience

• 4+ years of analytics experience in the games industry, ideally supporting game development, live operations, player behavior analysis, feature evaluation, or gameplay systems.

• 2+ years of experience working on a shipped game, live service game, or game team operating through rapid development cycles such as playtests, launch, live events, or content releases.

• Familiarity with the realities of game development, including changing priorities, incomplete information, telemetry gaps, cross-functional dependencies, and decisions that cannot wait for perfect data.

Bonus Points if You Have

• Experience with Python, R, or statistical tooling for experimentation, causal inference, metric validation, forecasting, or behavioral modeling.

• Experience with Looker, Power BI, MicroStrategy, Tableau, or another BI tool with a semantic layer.

• Familiarity with Git or other reproducible analysis workflows.

• Experience across live service or games with complex progression, economy, combat, content, or social systems.

• Familiarity with publishing or commercial analytics, including acquisition, launch performance, campaign impact, monetization, forecasting, or franchise health.

Your Role

We’re looking for a customer-obsessed Product Design Manager to lead design for our North American Sports (NAS) experience: defining the NAS design strategy, building a high-performing team, and shipping work that changes how elite sports organisations operate. You’ll set the vision, own experience quality, partner with Product and Engineering to shape a 12-18 month roadmap, and embrace AI at every step of the design process.

As a Product Design Manager, You’ll

Define and own the NAS design strategy
Set the experience vision for North American Sports. Identify where products should converge into shared workflows and where they need to stay specialised, grounded in deep customer understanding, business outcomes, and a 12-18 month roadmap.

Be relentlessly customer-obsessed
Build a culture of customer obsession across your team and your build partners. Ensure design decisions trace back to a real user need - whether that’s the analyst reviewing video all day, the scout evaluating 200 prospects a week, or the coach who needs answers in the moment.

Own cross-product experience quality
Own the end-to-end experience across video analysis, performance, scouting, and recruiting tools. Use Hudl’s UXQ Heuristics as a shared quality language in critiques, reviews, and quality checks. Reduce friction and context-switching while championing consistency through the Uniform design system.

Embed AI into how your team works
Lean into AI to accelerate research synthesis, generate and test prototypes faster, run design QA checks, and explore more of the solution space. Help your designers build confidence with AI-enabled workflows and push the team to stay at the frontier of what’s possible.

Be a player-coach
Manage and develop a small team of designers through hands-on leadership. Set clear expectations around craft, platform-first thinking, and data-informed decision-making. Build individual development plans around UX competencies and create an environment where designers do the best work of their careers.

Build strong partnerships
Design doesn’t ship alone. Build deep, trust-based partnerships with your Product, Engineering, Scrum, and Quality counterparts.

Bring clarity to complexity
Guide teams through ambiguous, multi-product workflows by asking the right questions, leveraging insights, and balancing simplification with elite-level customisation.

Drive strategic alignment
Operate at the segment level to ensure consistency across squads, align roadmaps 12-18 months out, and steward cohesive experiences.

Take full ownership of outcomes
Own experience quality and impact across your space, grounding work in business results, customer satisfaction, and learning velocity.

For this role, we're currently considering candidates who live within a commuting distance of our offices in London. But with our flexible work policy, there aren't any current requirements for the number of days you come to the office.

Must-Haves

Customer-obsessed
You don’t just advocate for users - you build a practice around understanding them deeply, and you hold your team and build partners to that standard.

Strategic design leader
You connect design work to business, platform, and company goals - not just user needs in isolation.

Proven player-coach
You have experience managing designers, developing talent, and leading by example when the work demands it.

Deeply curious about professional sport
You understand (or are hungry to learn) the world of professional and college sports - the pressure, the workflows, and what it means to design for analysts, coaches, scouts, and decision-makers.

Systems thinker
You have a platform-first mindset and experience driving consistency through design systems.

Data-informed and research-grounded
You translate qualitative and quantitative insights into clear design direction and can articulate why a decision was made.

Clear communicator
You tell compelling stories, build alignment across disciplines, and can hold the room in a strategy review.

Comfortable with complexity
You’ve designed for expert users, enterprise systems, or multi-product experiences and know how to balance power with usability.

Quality-driven
You have experience using heuristic frameworks to evaluate and raise the bar on experience quality, alongside strong accessibility and critique practices.

AI-forward
You have started to use AI to accelerate your own design work and are excited to help a team adopt AI-augmented workflows across research, prototyping, and QA.

Strong portfolio
You can show end-to-end UX work across complex or multi-product experiences.

Nice-to-Haves

• Direct experience in professional sports - either designing for sports organisations or working within one.
• Experience shipping AI-enhanced product features (not just using AI in your workflow, but building AI into the product).
• Multi-product or cross-platform design experience at scale.

What Success Looks Like

In your first year, you’ll have:

• Established a clear design strategy for NAS that your team, build partners, and leadership all rally behind.
• Identified the highest-friction cross-product workflows and shipped meaningful improvements that reduce context-switching and time-to-value for elite users.
• Built deep customer understanding into your team’s practice - with every major design decision grounded in real user needs.
• Embedded AI into how your team works - not as an experiment, but as standard practice across research, prototyping, and review.
• Grown your team’s capability and confidence, with clear development plans, strong build partnerships, and a shared quality language through UXQ Heuristics.
• Delivered consistently against UXQ quality, with measurable accessibility improvements
• Become the person your segment looks to for the experience vision - someone who can see 12-18 months ahead and rally a cross-functional team to get there.

Our Role

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech you need to do your best work.
• Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees—but no matter where you’re located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health.

Compensation

Your Role

We’re looking for a Lead Data Scientist to join our Global Football Metrics data science team, which is focused on delivering innovative machine learning models to keep Hudl at the cutting edge of sports analytics.

As a Lead Data Scientist, your key responsibilities will include:

• Work with a cross-functional team. You’ll collaborate with Engineering, Quality Assurance, Product, Design and Scrum disciplines to deliver cutting-edge tactical and recruitment insights.
• Develop and deliver. You will have access to industry-leading data from a variety of sources, and will lead the research and development roadmap for new Global Football models and metrics.
• Test new ideas. At Hudl, we iterate rapidly, deploying changes to the product hundreds of times daily across our Engineering team. In addition to working on concrete metrics, you’ll contribute to the implementation of scalable data pipelines and associated orchestration and monitoring tools.
• Mentor. You’ll share your expertise and educate others on development best practices and trade-offs, setting an example in planning, designing and delivering complex projects, and maintaining high standards of statistical rigour.

We’d like to hire someone for this role who lives near our office in London, but we’re also open to remote candidates. Remote candidates would have the ability to work from a co-working space or their home.

Must-Haves

• Technical expertise. You have a strong background in a quantitative discipline, and proven experience implementing statistical and machine learning models for statistical inference in complex systems.
• A team player. You understand that problem-solving is a team effort and will help others on our Engineering team learn and develop their skills.
• User-focused. You’re excited to have your work used by real people to solve real problems.
• Willing to learn. You have solid engineering skills but are always willing to dive into specific areas to gain the expertise needed to be successful in your role.

Nice-to-Haves

• Sports industry experience. If you’ve worked with event or tracking data previously, that’s a plus.
• Tech stack knowledge. Our tech stack is Python, PostgreSQL and Redshift. We will consider strong candidates with experience of R or Stan, but prefer those with more full stack skills and capable of writing production code.

Our Role 

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech you need to do your best work.
• Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees—but no matter where you’re located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health.

Compensation

Analyst, Commercial Insights – Services 

London, UK (Collab)

Role Overview 

PlayStation is looking for an innovative, detail-oriented, highly motivated Analyst to join our PlayStation Services team. Services sits within the Global Sales and Business Operations organization that manages the PlayStation Plus subscription business, a key revenue generator and innovator for Sony Interactive Entertainment. This role sits within the Planning and Insights team responsible for leading analytics operational excellence in commercial performance, planning, and strategy.  

This role is responsible for insightful and actionable analytics support of our subscription services from a commercial planning standpoint. You will play a critical role in creating data reporting tools, developing methodologies for measuring and forecasting impact to subscriptions, and delivering analytical insights on the performance of offers & promotions, pricing and experience optimizations.  The work you do will directly impact decisions made about the offers and experience made available to PlayStation Plus members. Effective verbal and written communication skills are extremely important, as s/he will collaborate with key stakeholders across a global organization.  

What you will be doing 

• Support the Services Insights team with analysis of commercial and engagement trends across the PlayStation Plus user base, using these insights to inform strategic decisions and improve performance measurability 

• Working across our Commercial, Engagement & Experience and CRO teams, you will be responsible for exploring our subscriptions data for novel insights, deconstructing complex datasets to help improve knowledge of our users 

• Creating recursive frameworks for long term monitoring of business initiatives, helping to identify opportunities for growth and reduce reporting cycle time 

• Working with our Engineering and Reporting teams to democratise insights into actionable outputs 

• Support efforts to optimise our business with experimentation and A/B testing 

• Partner closely with stakeholders within GSBO and other supporting teams to understand and deliver business insights using data 

• Collaborate with data teams across SIE to understand and utilise available tools and resources while contributing learnings and business area expertise to the organization  

What we are looking for 

• Bachelors Degree in a quantitative or computational field or equivalent

• 5+ years experience in analytics related roles 

• Proficient at translating ambiguous business requirements into meaningful analytical insights from start to finish  

• Skilled with SQL, Python and spreadsheet applications (Excel, Google sheets). 

• Knowledge of statistical concepts, subscription metrics and A/B testing 

• Keen attention to detail and ability to deliver high quality analytical work 

• Proven experience creating data visualizations and reports to surface actionable insights  

• Excellent communication skills (written and verbal) 

• Ability to work collaboratively with stakeholders across different teams and levels 

• Strong project management, multi-tasking and organizational skills 

• Ability to adapt quickly in a dynamic, changing, fast-paced business environment 

• Ability to work varying hours as well as a flexible approach to working hours to support global business operations 

Preferred Qualifications 

• Strong technical proficiencies with SQL, Python, Airflow 

• Skilled with visualization tools like Domo, Power BI, Tableau 

• Interest in the gaming industry 

• Knowledge of digital gaming landscape, key players, and competitive offerings 

• Prior experience with subscription businesses preferred 

At PlayStation, Data Science plays a critical role in shaping how we invest in, retain, and delight our global player base. The CLV & Personalisation team focuses on understanding player behaviour and driving more effective engagement across the player lifecycle — from acquisition and onboarding through to retention, monetisation, and long-term value. 

As a Senior Data Scientist, you will drive the development of advanced modelling and analytical approaches that influence key commercial and product decisions at scale and are evaluated based on their impact on commercial outcomes. You will work on complex and often ambiguous problems, helping define how we measure player value and how we deliver more personalised player experiences. 

This role combines deep hands-on modelling with ownership of problem definition, approach, and impact. You will work with a high degree of autonomy across ambiguous problem spaces, shaping how data informs strategy and decision-making across the business. 

What You’ll Do 

• Design and deliver advanced machine learning models to drive player value, engagement, and growth across the lifecycle. 

• Own ambiguous problem spaces, defining modelling approaches and breaking down complex business challenges into actionable solutions. 

• Partner with senior stakeholders to shape strategies, and ensure Data Science drives high-impact decisions. 

• Apply advanced machine learning techniques, including deep learning and sequence modelling, where appropriate to capture complex player behaviours and improve model performance. 

• Evaluate and select modelling approaches based on problem context, balancing performance, scalability, and interpretability. 

• Work within cross-functional teams, including engineering, product, and commercial stakeholders, to ensure solutions are scalable, production-ready, and aligned with long-term architecture. 

• Mentor other data scientists and contribute to best practices across the team. 

• Communicate complex modelling approaches, assumptions, and outcomes clearly to senior technical and non-technical audiences. 

What We’re Looking For 

You combine technical depth in machine learning with a proactive, solution-oriented mindset, and the ability to influence strategy and inspire others. You thrive on solving sophisticated problems that deepen PlayStation’s understanding of its players and you use this understanding to inform data-driven decisions and strategies that drive player growth. 

• Proven industry experience delivering impactful, production-ready machine learning solutions in areas such as customer value, retention, or personalisation. 

• Strong expertise in modern machine learning approaches, including applying techniques such as transformers, embeddings, or sequence-based models to real-world behavioural data. 

• Ability to critically assess when advanced approaches are warranted versus simpler solutions. 

• Experience owning projects end-to-end, including problem definition, navigating ambiguity, selecting modelling approaches, and delivering impactful solutions. 

• Ability to work with large, complex datasets and translate them into scalable solutions. 

• Strong stakeholder management and communication skills, with the ability to influence decisions and communicate results persuasively to both technical and non-technical audiences. 

• Proficiency in Python, SQL, and modern ML tooling (such as Tensorflow, PyTorch, MLlib, feature stores); experience with PySpark or equivalent distributed data processing tools. 

• A strong academic background, typically a Master’s or PhD in a technical or quantitative field, specialising in Machine Learning. 

• Experience deploying models into production and maintaining business-critical or consumer facing models. 

Nice to Have 

• Background in gaming, e-commerce, or subscription-based businesses. 

• Industry experience with experimentation frameworks and causal inference. 

• Experience working in agile, fast-paced environments 

About the Role:

As a Senior Product Manager your job is to help us make equity work for our customers. Your primary focus will be on building comprehensive reporting and analytics solutions that automate complex financial processes and compliance requirements across our three core reporting pillars: Financial, Compliance, and Operational reporting.

At Ledgy you will:

• Develop a deep understanding of the equity management market as well as our customers, their pains and jobs-to-be-done. Over time, become a subject matter expert for equity reporting and act as point of contact for internal and external stakeholders
• Systematically analyze qualitative customer feedback, quantitative usage data and product gaps in collaboration with Design, Engineering and customer-facing business partners
• Collaborate with product leadership on the vision and strategy of our reporting and analytics pillar
• Define, plan, and execute a roadmap to bring Ledgy's financial reporting (IFRS 2, FRS 102, ASC 718), tax reporting and operational reporting to the next level
• Align your team around strategic goals, relevant KPIs, and track success metrics for measuring impact
• Break down complex problems and write clear documentation in collaboration with Design, Engineering, financial reporting experts, and product leadership
• Manage product delivery in an agile setting and support your team in all sprint activities
• Drive product launches through cross-functional work with Product Marketing and other go-to-market teams
• Support shaping the future of our product best practices to achieve the best business outcomes

In the first 30 days:

• Be paired with an onboarding buddy who will introduce you to the world of equity management and financial reporting
• Get to know the Financial Reporting team, engineers, design and financial reporting domain experts
• Understand how our reporting features integrate with the broader Ledgy platform
• Start contributing to roadmap discussions with guidance from team members

In the first 60 days:

• Independently contribute to reporting feature definitions and improvements
• Take ownership of key reporting features and product initiatives
• Participate in strategic discussions about scaling our reporting capabilities
• Work alongside engineers, design and domain experts, as well as other product managers, to implement robust reporting solutions that integrate seamlessly across the entire product
• Develop a deep understanding of the regulatory and business requirements our customers face
• Lead sprint planning and collaborate on technical specifications

In the first 90 days:

• Help shape the technical and product direction of our reporting offering
• Collaborate with Product Marketing and Sales to enhance go-to-market for reporting capabilities
• Drive the evolution of our reporting platform to support enterprise-scale customers

The job is a great fit if you:

• Have a minimum of 6+ years experience in Product Management, building customer-facing products, at least some of it in B2B SaaS
• Are experienced in building and scaling reporting, analytics, or accounting products with a focus on automation and user experience
• Understand financial systems, data analytics, reporting platforms, and/or compliance frameworks (e.g., SOC 1/SOC 2, IFRS)
• You are a fast learner and enjoy diving into complex regulatory and financial topics
• Have relevant experience working with cross-functional teams in an agile setting applying Scrum
• Enjoy working closely with C-level people at fast-growing companies, diving deep into their financial, legal and compliance structures and processes
• Have a strong sense of accountability, ownership and outstanding solution focus
• Collaboration is in your DNA, you break down silos, and work collaboratively in a result-oriented way
• Have excellent verbal and written communication and story telling skills; fluent in English

Nice to Haves:

• Experience with compliance frameworks (IFRS/GAAP, tax compliance reporting)
• Background in equity management, financial services, fintech, or accounting software
• Experience with business intelligence tools or data visualization platforms
• Knowledge of audit processes and controls

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.

We’re looking for an experienced recruiter to join our Talent Acquisition team and help drive hiring for quantitative research and trading roles across Europe. This role plays a key part in supporting QRT’s continued growth by securing top-tier talent and reinforcing our local presence.

Your Future Role at QRT
• Drive and execute QRT’s recruitment strategy to attract, hire, and retain high calibre quant research and trading talent for our European offices
• Leverage your existing network across Europe and proactively source candidates through direct outreach, talent mapping, and referrals
• Collaborate with trusted external recruitment partners and agencies to ensure consistent pipeline flow and meet headcount targets
• Own and manage the full recruitment lifecycle via our ATS (Greenhouse), ensuring a high-touch, seamless candidate experience at every stage
• Bring hiring intelligence and market insights to the table - tracking trends, benchmarking competitors, and advising stakeholders

Your present skillset
• 5+ years of experience recruiting in quantitative finance, trading, or investment roles – either in-house or at a leading search firm
• A strong, active network of talent across Europe, and a proven ability to build and sustain candidate relationships over time
• Track record of successful collaboration with external agencies 
• Proficiency with recruiting tools and platforms, especially Greenhouse and LinkedIn
• Data-driven mindset, you use metrics, hiring funnel data, and market benchmarks to inform decisions
• Excellent written and verbal communication skills in English
• Organized, resourceful, you are able to juggle multiple searches with speed and precision
• Self-starter and curious, you like working in a fast-paced, high-performance environment

QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.

About the Role

The Staff Qualitative Researcher is Superbet's most senior practitioner of human-centred inquiry. This is a hands-on, high-output IC role. You are the person who knows how to get to the truth of a user's experience: their mental models, their anxieties, their unspoken expectations, their moments of delight and frustration.

You will lead qualitative research across the most strategically important and ambiguous product questions Superbet faces - from understanding how new markets experience sports for the first time, to uncovering the emotional dynamics of live in-play gambling, to defining what responsible gaming actually feels like from a user's perspective. You will work closely with the Principal Quant Researcher and the Research Manager to ensure qualitative and quantitative evidence are always richer together than apart.

You bring methodological mastery, creative curiosity, and the kind of presence that makes participants forget they're being observed and leaders believe you shape company wide narratives. You also bring a future positive mindset: you are actively integrating AI tools into your workflow to do more, faster, without sacrificing the depth that makes qual irreplaceable. You know when AI is helpful and when it is not and can help junior researchers make decisions around when to use them. 

What You Will Own

Deep Qualitative Research Execution

• Design and independently execute complex, multi-method qualitative research programmes spanning generative discovery, concept exploration, and evaluative depth - not just individual studies but longitudinal programmes of inquiry.
• Lead the most high-stakes and ambiguous research briefs: new market entry, new product category launches, trust and safety research, responsible gambling insights, and strategic bets where the organisation has the least existing evidence.
• Operate the full qualitative toolkit with mastery: semi-structured and unstructured in-depth interviews, contextual inquiry and ethnographic observation, diary studies and longitudinal panels, participatory design workshops, focus groups, co-creation sessions, and remote moderated/unmoderated studies.
• You have deep expertise in mental models, perception, jobs to be done and combining them to paint a rich psychological and workflow design. 
• Own recruitment strategy end-to-end: define screeners, work with research ops and vendors, build proprietary panels where needed, and ensure participant samples are representative of the diversity of Superbet's user base across markets.
• Produce analysis that goes beyond surface themes: you apply systematic coding, grounded theory approaches, interpretive phenomenological analysis, or jobs-to-be-done frameworks -  selecting the analytical lens that fits the question, not the one that's familiar.
• You inspire product teams to take action and drive progress. You can handle different levels of exposure to research within the company and convert colleagues to champions. 

AI-Enhanced Qualitative Workflows

• Lead the integration of AI tooling into Superbet's qualitative research practice - not as a replacement for human interpretation but as a force multiplier that increases throughput and analytical depth.
• Deploy LLM-assisted transcript analysis pipelines that handle first-pass thematic coding, anomaly flagging, and cross-participant pattern detection - freeing analyst time for higher-order interpretation.
• Use AI tools for rapid synthesis across large corpora of qual data: customer feedback, support tickets, app reviews, social listening, and interview transcripts - triangulating signals that would otherwise require weeks of manual work.
• Critically evaluate the output of AI-assisted analysis for bias, hallucination, and over-compression - maintaining methodological integrity while embracing efficiency.
• Build workflows and documentation that allow the broader team to use AI-assisted qual tools responsibly, and run training sessions that upskill colleagues on both the power and the limits of these tools.

Strategic Insight Generation & Storytelling

• Translate raw qualitative data into insight frameworks that have a life beyond the single study: mental model maps, user need taxonomies, experience principles, and behavioural archetypes that inform multiple product teams over multiple quarters.
• Craft research deliverables that move people — not slide decks of quotes, but evidence-driven narratives that make stakeholders genuinely see the world through the user's eyes.
• Partner with the Principal Quant Researcher to design mixed-methods programmes where qual findings generate hypotheses that quant can test at scale, and where quant anomalies trigger qual investigation.
• Present research to senior and executive stakeholders with confidence and authority — you know how to hold the room, handle pushback on findings, and advocate for the user even when their experience is inconvenient for the business.
• Maintain a living qualitative insights repository: tag and cross-reference findings so that past research informs present decisions and the organisation's qualitative knowledge compounds over time.

Research Quality, Standards & Community

• Set the qualitative methodological bar for the research team: review study designs, discussion guides, and analysis from junior and mid-level researchers - providing specific, developmental feedback that elevates their craft.
• Develop and maintain qualitative research standards documentation: best practices for moderation, coding, synthesis, and reporting that are practical, not theoretical.
• Act as a qualitative research community builder within Superbet: run internal workshops, share cutting-edge methods from the field, and make qualitative research legible and valued by non-research partners.
• Identify opportunities to democratise qualitative methods across Product and Design teams, building guardrails and templates that enable safe self-serve research without compromising rigour.

What We Are Looking For

Essential Experience

• 8+ years of UX research experience with a clear depth specialisation in qualitative methods -  ideally with experience in both generative and evaluative contexts across the full product development lifecycle.
• Mastery of qualitative data collection: exceptional moderation skills across IDIs, focus groups, diary studies, ethnographic observation, and co-design facilitation. You are comfortable in the field, in a lab, and on a video call.
• Deep qualitative analysis expertise: systematic thematic analysis, grounded theory, affinity diagramming at scale, IPA, and the judgment to know when interpretive depth is needed versus surface-level synthesis.
• Strong mixed-methods fluency: experience designing studies that integrate qual and quant, and the ability to have a credible technical conversation with quantitative researchers about their methodology.
• Demonstrated experience using AI tools in qualitative workflows - not just awareness, but real implementation with critical assessment of quality and validity.
• A track record of qualitative research that influenced major product or strategy decisions, with specific examples you can speak to in depth.
• Experience working across multiple markets or cultural contexts - essential given Superbet's multi-country footprint.

Skills & Mindset

• World-class moderator: You have a gift for putting participants at ease and creating the conditions where genuine, unguarded truth emerges. You know when to probe, when to wait, and when to redirect.
• Interpretive depth: You go beyond what users say to understand what they mean — and you can defend your interpretations with analytical rigour, not just instinct.
• AI-enhanced, not AI-dependent: You use AI to go faster and deeper, but your analytical judgement is irreplaceable and you know it. You apply AI tools critically, not uncritically.
• Generative thinker: You don't just answer the research question - you reframe it when necessary, spot adjacent insights the brief didn't ask for, and bring back richer evidence than expected.
• Empathy with edge: You care deeply about users and can advocate for them powerfully - but you're not naive. You understand the commercial context and know how to make the business case for user-centred decisions.
• Cultural intelligence: You are sensitive to the ways that culture shapes how people talk about their experiences, and you adjust your research approach accordingly.
• Org Mover - Your research is not theory alone, you know how to make things tangible, bite sized and move people and work forward. 
• Embrace difficult conversations - Driving research impact is as much about doing good research as it is about convincing people to see things your way. You work with people both easy and difficult to collaborate with to make great experiences come alive. 

Nice to Have

• MSc or PhD in Psychology, Anthropology, Sociology, HCI, Cultural Studies, or a related human behaviour field.
• Experience in high intensity consumer products, marketplaces, gaming, financial services, with some degree of experience in trust and safety is useful. 
• Experience with specialist qualitative methods: semiotics, discourse analysis, narrative research, or video ethnography.
• Proficiency with qualitative analysis tools: Dovetail, NVivo, MAXQDA, Atlas.ti, Reduct.
• Experience building or managing qualitative research panels or longitudinal participant communities.
• Published work or conference presentations in a qualitative research or HCI venue.

Why This Role at Superbet

Sports is one of the richest contexts for qualitative research: the experience is emotionally intense, socially embedded, culturally specific, and morally complex. Users have contradictory motivations. Their stated and actual behaviour diverge. The moments of joy and frustration are extreme. Understanding all of this deeply, not just what users click, but why they feel what they feel - is what separates good product decisions from great ones.

• Access to a diverse, passionate user base across 12+ markets - every cultural context brings new research challenges.
• A team that values qualitative rigour and won't ask you to reduce everything to a number.
• Senior visibility: your insights will be read by the CPO and product leadership, not just deposited in a repo.
• A Principal Quant Researcher as a genuine peer - someone to build with, argue with, and create better mixed-methods evidence with.
• Competitive compensation at Staff IC level with equity and a genuine investment in your development as a researcher.

About the Role

The Staff Qualitative Researcher is Superbet's most senior practitioner of human-centred inquiry. This is a hands-on, high-output IC role. You are the person who knows how to get to the truth of a user's experience: their mental models, their anxieties, their unspoken expectations, their moments of delight and frustration.

You will lead qualitative research across the most strategically important and ambiguous product questions Superbet faces - from understanding how new markets experience sports for the first time, to uncovering the emotional dynamics of live in-play gambling, to defining what responsible gaming actually feels like from a user's perspective. You will work closely with the Principal Quant Researcher and the Research Manager to ensure qualitative and quantitative evidence are always richer together than apart.

You bring methodological mastery, creative curiosity, and the kind of presence that makes participants forget they're being observed and leaders believe you shape company wide narratives. You also bring a future positive mindset: you are actively integrating AI tools into your workflow to do more, faster, without sacrificing the depth that makes qual irreplaceable. You know when AI is helpful and when it is not and can help junior researchers make decisions around when to use them. 

What You Will Own

Deep Qualitative Research Execution

• Design and independently execute complex, multi-method qualitative research programmes spanning generative discovery, concept exploration, and evaluative depth - not just individual studies but longitudinal programmes of inquiry.
• Lead the most high-stakes and ambiguous research briefs: new market entry, new product category launches, trust and safety research, responsible gambling insights, and strategic bets where the organisation has the least existing evidence.
• Operate the full qualitative toolkit with mastery: semi-structured and unstructured in-depth interviews, contextual inquiry and ethnographic observation, diary studies and longitudinal panels, participatory design workshops, focus groups, co-creation sessions, and remote moderated/unmoderated studies.
• You have deep expertise in mental models, perception, jobs to be done and combining them to paint a rich psychological and workflow design. 
• Own recruitment strategy end-to-end: define screeners, work with research ops and vendors, build proprietary panels where needed, and ensure participant samples are representative of the diversity of Superbet's user base across markets.
• Produce analysis that goes beyond surface themes: you apply systematic coding, grounded theory approaches, interpretive phenomenological analysis, or jobs-to-be-done frameworks -  selecting the analytical lens that fits the question, not the one that's familiar.
• You inspire product teams to take action and drive progress. You can handle different levels of exposure to research within the company and convert colleagues to champions. 

AI-Enhanced Qualitative Workflows

• Lead the integration of AI tooling into Superbet's qualitative research practice - not as a replacement for human interpretation but as a force multiplier that increases throughput and analytical depth.
• Deploy LLM-assisted transcript analysis pipelines that handle first-pass thematic coding, anomaly flagging, and cross-participant pattern detection - freeing analyst time for higher-order interpretation.
• Use AI tools for rapid synthesis across large corpora of qual data: customer feedback, support tickets, app reviews, social listening, and interview transcripts - triangulating signals that would otherwise require weeks of manual work.
• Critically evaluate the output of AI-assisted analysis for bias, hallucination, and over-compression - maintaining methodological integrity while embracing efficiency.
• Build workflows and documentation that allow the broader team to use AI-assisted qual tools responsibly, and run training sessions that upskill colleagues on both the power and the limits of these tools.

Strategic Insight Generation & Storytelling

• Translate raw qualitative data into insight frameworks that have a life beyond the single study: mental model maps, user need taxonomies, experience principles, and behavioural archetypes that inform multiple product teams over multiple quarters.
• Craft research deliverables that move people — not slide decks of quotes, but evidence-driven narratives that make stakeholders genuinely see the world through the user's eyes.
• Partner with the Principal Quant Researcher to design mixed-methods programmes where qual findings generate hypotheses that quant can test at scale, and where quant anomalies trigger qual investigation.
• Present research to senior and executive stakeholders with confidence and authority — you know how to hold the room, handle pushback on findings, and advocate for the user even when their experience is inconvenient for the business.
• Maintain a living qualitative insights repository: tag and cross-reference findings so that past research informs present decisions and the organisation's qualitative knowledge compounds over time.

Research Quality, Standards & Community

• Set the qualitative methodological bar for the research team: review study designs, discussion guides, and analysis from junior and mid-level researchers - providing specific, developmental feedback that elevates their craft.
• Develop and maintain qualitative research standards documentation: best practices for moderation, coding, synthesis, and reporting that are practical, not theoretical.
• Act as a qualitative research community builder within Superbet: run internal workshops, share cutting-edge methods from the field, and make qualitative research legible and valued by non-research partners.
• Identify opportunities to democratise qualitative methods across Product and Design teams, building guardrails and templates that enable safe self-serve research without compromising rigour.

What We Are Looking For

Essential Experience

• 8+ years of UX research experience with a clear depth specialisation in qualitative methods -  ideally with experience in both generative and evaluative contexts across the full product development lifecycle.
• Mastery of qualitative data collection: exceptional moderation skills across IDIs, focus groups, diary studies, ethnographic observation, and co-design facilitation. You are comfortable in the field, in a lab, and on a video call.
• Deep qualitative analysis expertise: systematic thematic analysis, grounded theory, affinity diagramming at scale, IPA, and the judgment to know when interpretive depth is needed versus surface-level synthesis.
• Strong mixed-methods fluency: experience designing studies that integrate qual and quant, and the ability to have a credible technical conversation with quantitative researchers about their methodology.
• Demonstrated experience using AI tools in qualitative workflows - not just awareness, but real implementation with critical assessment of quality and validity.
• A track record of qualitative research that influenced major product or strategy decisions, with specific examples you can speak to in depth.
• Experience working across multiple markets or cultural contexts - essential given Superbet's multi-country footprint.

Skills & Mindset

• World-class moderator: You have a gift for putting participants at ease and creating the conditions where genuine, unguarded truth emerges. You know when to probe, when to wait, and when to redirect.
• Interpretive depth: You go beyond what users say to understand what they mean — and you can defend your interpretations with analytical rigour, not just instinct.
• AI-enhanced, not AI-dependent: You use AI to go faster and deeper, but your analytical judgement is irreplaceable and you know it. You apply AI tools critically, not uncritically.
• Generative thinker: You don't just answer the research question - you reframe it when necessary, spot adjacent insights the brief didn't ask for, and bring back richer evidence than expected.
• Empathy with edge: You care deeply about users and can advocate for them powerfully - but you're not naive. You understand the commercial context and know how to make the business case for user-centred decisions.
• Cultural intelligence: You are sensitive to the ways that culture shapes how people talk about their experiences, and you adjust your research approach accordingly.
• Org Mover - Your research is not theory alone, you know how to make things tangible, bite sized and move people and work forward. 
• Embrace difficult conversations - Driving research impact is as much about doing good research as it is about convincing people to see things your way. You work with people both easy and difficult to collaborate with to make great experiences come alive. 

Nice to Have

• MSc or PhD in Psychology, Anthropology, Sociology, HCI, Cultural Studies, or a related human behaviour field.
• Experience in high intensity consumer products, marketplaces, gaming, financial services, with some degree of experience in trust and safety is useful. 
• Experience with specialist qualitative methods: semiotics, discourse analysis, narrative research, or video ethnography.
• Proficiency with qualitative analysis tools: Dovetail, NVivo, MAXQDA, Atlas.ti, Reduct.
• Experience building or managing qualitative research panels or longitudinal participant communities.
• Published work or conference presentations in a qualitative research or HCI venue.

Why This Role at Superbet

Sports is one of the richest contexts for qualitative research: the experience is emotionally intense, socially embedded, culturally specific, and morally complex. Users have contradictory motivations. Their stated and actual behaviour diverge. The moments of joy and frustration are extreme. Understanding all of this deeply, not just what users click, but why they feel what they feel - is what separates good product decisions from great ones.

• Access to a diverse, passionate user base across 12+ markets - every cultural context brings new research challenges.
• A team that values qualitative rigour and won't ask you to reduce everything to a number.
• Senior visibility: your insights will be read by the CPO and product leadership, not just deposited in a repo.
• A Principal Quant Researcher as a genuine peer - someone to build with, argue with, and create better mixed-methods evidence with.
• Competitive compensation at Staff IC level with equity and a genuine investment in your development as a researcher.

About us:

We invite you to come grow with us.

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. 

About the team:

The RP EU PM team consists of ~30 Project Managers in Europe and Asia and works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative (ad hoc and tracking) studies for global pharmaceutical clients to enable them to address product development, marketing, brand, advertising and communications objectives. Our studies are typically multi-market, encompassing respondents in Europe, North America and Emerging Markets.

Each of our research projects will have a dedicated member of the RP PM team embedded within the core project team for the full project lifecycle, providing project management expertise and guidance throughout. Typically, members of our PM team will support multiple projects concurrently.

Within the PM team, members of the team are encouraged to lead subject-matter Pillars. These Pillars include initiatives and programmes focusing on Clients, Suppliers, People, Innovation, and Operational Excellence. As the Project Director, you will own the overall strategy across each of the Pillars, ensuring that each Pillar’s activities support the departmental strategy and objectives.

Role purpose:

Project Director is responsible for defining and delivering the strategic vision for Project Management as a core capability within Research Partnership and Inizio Ignite. This role ensures that operational excellence, financial accountability for external spend, scalability and innovation in project delivery act as key drivers of commercial performance, client satisfaction and competitive differentiation.

About the role:

As the sole Project Director you will report directly to the Commercial Operations Director and will be solely responsible for leading the Project Management department. You will have direct reports at Associate Project Director level (in Europe and APAC), each of whom leads their own teams of Project Managers/Executives. You will work with the Commercial Operations Director and peer leaders within other functional departments to set strategy, agree best practices and SOPs, monitor performance and ensure the development of the Project Management department in line with the company’s objectives.

This role will involve performance management, objective-setting for your APD direct reports and their teams as well as overseeing recruitment activities (interviewing candidates) for roles within your team. You will be responsible for delivering operational change management initiatives. You will also liaise with colleagues in our sister businesses within Inizio Ignite, primarily STEM Healthcare, but also Putnam and Vynamic and central Operations horizontals to ensure collaborative working on combined initiatives.

Your primary role:

The role of the Project Director is primarily to be strategic operational leader, ensuring its performance aligns to the company’s objectives. You will line manage the Associate Project Directors, each of whom leads a small team.

The Project Management department’s project responsibilities include: costing and oversee the set up and management of fieldwork and data collection to ensure successful completion within best practices.

Core responsibilities will include:

• Managing and overseeing global vendor and supplier relationships for the whole organisation (in conjunction with the Commercial Operations Director).
• Ensuring project profitability goals and targets are adhered to across the Project Management team.
• Leading change management across the department to align to company vision for Project Management. Upskilling team members and managing performance issues where necessary.
• Ensuring that the Project Management department and team members adhere to Finance expectations for accurate revenue recognition and forecasting.
• Developing and evolving SOPs and ensuring appropriate training and accountability is in place across the PM team.
• Line Management of multiple Associate Project Directors, providing mentorship and coaching to them and ensuring they are successfully running their teams and meeting their objectives.
  • Playing a leading role in promotion, reward and hiring decisions for the department in conjunction with HR, Finance and Talent Acquisition.
• Liaising with senior management across the RP and Inizio Ignite organisations, effective partnering with Research, Commercial, Data Management stakeholders as required.
• Representing RP PM function in Inizio-wide initiatives
• Driving standardisation / best practice sharing across brands
• Influencing group-level operations strategy

About You…

Your skills and experience:

• More than 10 years of experience in market research project management (qualitative and quantitative research)
• Experience specifically within healthcare market research is essential
• Significant experience with team leadership (including line management and training of a team of mid-senior Project Managers and Associate Director)
• Strong change management skills (demonstrable experience driving change at a departmental or team-level)
• Clear capabilities for senior-level collaboration and communication; able to see the bigger picture and identify the commercial priorities
• Confident liaising with a variety of internal and external stakeholders
• Experience working directly with end-clients
• Proven experience defining and implementing operational strategy at a departmental or business-unit level
• Experience designing and scaling global operating models across multiple regions
• Demonstrated ability to translate business strategy into clear operational frameworks, KPIs and delivery models
• Track record of leading large-scale transformation programmes (e.g., restructuring, offshoring, automation, process re-engineering)
• Experience embedding continuous improvement cultures
• Strong commercial mindset with experience influencing pricing, margin optimisation and cost structures
• Experience managing or contributing to departmental budgets and financial planning
• Proven ability to drive profitability improvements at a portfolio or departmental level, not just individual projects
• Experience partnering with commercial/sales teams to support proposals, RFPs and client solutions
• Ability to balance client value, operational efficiency, and commercial outcomes

Ideal profile:

• You think beyond immediate delivery, consistently taking a long-term, strategic view of how the function should evolve
• You are able to connect day-to-day operations to broader business objectives and commercial outcomes
• You proactively identify opportunities to scale, simplify, and improve how we operate
• You demonstrate a strong sense of ownership for outcomes, not just responsibilities
• You are comfortable making difficult decisions and taking accountability for them
• You operate with a “business owner” mindset, balancing people, client, and commercial priorities
• You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
• You demonstrate commercial and analytical capabilities
• You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
• You demonstrate a track record of identifying operational efficiencies
• You are a collaborative team player who works well with colleagues
• You communicate ideas and issues in an effective, straightforward fashion

Life at Research Partnership:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development programme for all staff, from entry level apprentice to senior management
• A relaxed and friendly working environment
• Social events - including a summer day out and end-of-year party, along with regular social events after office hours
• Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa, as well as the local charity, Fulham Good Neighbours

About Inizio Ignite:

Research Partnership is part of Inizio Ignite, a trusted advisor for health and life science companies that turns science into strategy, supporting execution at every stage of the product and patient journey from early commercialization to launch and beyond. Offering market research and insights; strategy; people and transformation consulting; and commercial benchmarking delivered through sector specific connected solutions and intelligence, Inizio Ignite helps create long-term value for clients and their patients.

Further information:

This is a full-time role, working in a hybrid pattern (2 days per week in the office) at our fantastic HQ location in Holborn.

Title:                    Project Manager

Job Type:            Full-time

Tenure:               Permanent

Location:            London, UK

Education:         Bachelor’s degree (or equivalent)

We invite you to come grow with us.

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. 

About the team:

The RP Operations team works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative (ad hoc and tracking) studies for global pharmaceutical, MedTech and biotech clients to enable them to address product development, marketing, brand, advertising and communications objectives. Our studies are typically multi-market, encompassing respondents in Europe, North America and Emerging Markets.

Each of our research projects will have a dedicated member of the RP Operations team embedded within the core project team for the full project lifecycle, providing project management expertise and guidance throughout. Typically, members of our Operations team will support multiple projects concurrently.

Within the Operations department, members of the team are encouraged to support subject-matter Pillars, led by Project Directors and Associate Project Directors. These Pillars include initiatives and programmes focusing on Clients, Suppliers, People, Innovation, and Operational Excellence. As a Project Manager, you are empowered to take on ownership of a sub-topic within your Pillar and can have responsibility for developing ideas and initiatives relevant to that sub-topic.

Within this role you will be empowered to develop your project management expertise across the healthcare market research landscape, and will have the opportunity to work with a wide range of different experts in our teams.

Your primary role:

The role of the Project Manager is to cost and oversee the set up and management of fieldwork and data collection to ensure successful completion within best practices. You will also be expected to contribute to company operations processes; providing proactive ideas and plans about improving the efficiency of the project management function and projects. Core, but not exclusive, responsibilities will include:

• Responsibility for sourcing, obtaining and negotiating commercially advantageous costs from external suppliers and panel providers for Research Partnership project proposals
• Updating suppliers on the status of their quotes
• Overseeing the smooth running of fieldwork management
• Successful handover of project deliverables to research team:
  • Coordination of Data Processing (DP) work and deliverables, based on specs and templates provided by the project team (Quant-only)
  • Coordination of Qual deliverables, including: Transcripts and/or recordings (notes, videos, audio files) (Qual-only)
• Own, coordinate and update project timelines with internal research and external client and supplier stakeholders
• Take ownership for coordinating project team meetings,
• Opportunity to develop line management responsibilities for junior members of the team
• Responsibility for Pharmacovigilance and Adverse Event reporting
• Coordination of client and supplier Statements of Work (SOWs)
• Client and supplier invoice management (PO numbers, invoicing and liaison with Finance team)
• You will own specific sub-topics as a member of one of the department’s Pillars (Clients, Suppliers, People, Innovation, Operational Excellence)

About You…

Your skills and experience:

• More than 3 years of experience in market research project management (qualitative and/or quantitative research)
• Experience managing healthcare market research projects
• Knowledge of the fieldwork agency landscape
• Strong project management skills (adhering to agreed timelines, troubleshooting and communication with internal and external stakeholders)
• Ability to multitask
• Collaboration and working as part of a team
• Ability to work under pressure and to tight deadlines
• Excellent numerical skills

Ideal profile:

• You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
• You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
• You are a collaborative team player who works well with colleagues
• You communicate ideas and issues in an effective, straightforward fashion
• You are highly motivated and want to seize opportunities to develop new skills and progress your career

Life at Research Partnership:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development programme for all staff, from entry level apprentice to senior management
• A relaxed and friendly working environment
• Social events - including a summer day out and end-of-year party, along with regular social events after office hours
• Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa, as well as the local charity, Fulham Good Neighbours

Further information:

This is a full-time role, working in a hybrid pattern (2 days per week in the office) at our fantastic HQ location in Fulham Green, directly opposite Putney Bridge in London, which boasts free state-of-the-art gym with showers, on-site café, panoramic river views, landscaped gardens and regular social events.

Title:                    Project Manager

Job Type:            Full-time

Tenure:               Permanent

Location:            London, UK

Education:         Bachelor’s degree (or equivalent)

We invite you to come grow with us.

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. 

About the team:

The RP Operations team works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative (ad hoc and tracking) studies for global pharmaceutical, MedTech and biotech clients to enable them to address product development, marketing, brand, advertising and communications objectives. Our studies are typically multi-market, encompassing respondents in Europe, North America and Emerging Markets.

Each of our research projects will have a dedicated member of the RP Operations team embedded within the core project team for the full project lifecycle, providing project management expertise and guidance throughout. Typically, members of our Operations team will support multiple projects concurrently.

Within the Operations department, members of the team are encouraged to support subject-matter Pillars, led by Project Directors and Associate Project Directors. These Pillars include initiatives and programmes focusing on Clients, Suppliers, People, Innovation, and Operational Excellence. As a Project Manager, you are empowered to take on ownership of a sub-topic within your Pillar and can have responsibility for developing ideas and initiatives relevant to that sub-topic.

Within this role you will be empowered to develop your project management expertise across the healthcare market research landscape, and will have the opportunity to work with a wide range of different experts in our teams.

Your primary role:

The role of the Project Manager is to cost and oversee the set up and management of fieldwork and data collection to ensure successful completion within best practices. You will also be expected to contribute to company operations processes; providing proactive ideas and plans about improving the efficiency of the project management function and projects. Core, but not exclusive, responsibilities will include:

• Responsibility for sourcing, obtaining and negotiating commercially advantageous costs from external suppliers and panel providers for Research Partnership project proposals
• Updating suppliers on the status of their quotes
• Overseeing the smooth running of fieldwork management
• Successful handover of project deliverables to research team:
  • Coordination of Data Processing (DP) work and deliverables, based on specs and templates provided by the project team (Quant-only)
  • Coordination of Qual deliverables, including: Transcripts and/or recordings (notes, videos, audio files) (Qual-only)
• Own, coordinate and update project timelines with internal research and external client and supplier stakeholders
• Take ownership for coordinating project team meetings,
• Opportunity to develop line management responsibilities for junior members of the team
• Responsibility for Pharmacovigilance and Adverse Event reporting
• Coordination of client and supplier Statements of Work (SOWs)
• Client and supplier invoice management (PO numbers, invoicing and liaison with Finance team)
• You will own specific sub-topics as a member of one of the department’s Pillars (Clients, Suppliers, People, Innovation, Operational Excellence)

About You…

Your skills and experience:

• More than 3 years of experience in market research project management (qualitative and/or quantitative research)
• Experience managing healthcare market research projects
• Knowledge of the fieldwork agency landscape
• Strong project management skills (adhering to agreed timelines, troubleshooting and communication with internal and external stakeholders)
• Ability to multitask
• Collaboration and working as part of a team
• Ability to work under pressure and to tight deadlines
• Excellent numerical skills

Ideal profile:

• You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
• You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
• You are a collaborative team player who works well with colleagues
• You communicate ideas and issues in an effective, straightforward fashion
• You are highly motivated and want to seize opportunities to develop new skills and progress your career

Life at Research Partnership:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development programme for all staff, from entry level apprentice to senior management
• A relaxed and friendly working environment
• Social events - including a summer day out and end-of-year party, along with regular social events after office hours
• Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa, as well as the local charity, Fulham Good Neighbours

Further information:

This is a full-time role, working in a hybrid pattern (2 days per week in the office) at our fantastic HQ location in Fulham Green, directly opposite Putney Bridge in London, which boasts free state-of-the-art gym with showers, on-site café, panoramic river views, landscaped gardens and regular social events.

The role of a Senior Insights Manager is to work within the Insights and Research Team to help design and deliver projects that derive critical insights. These projects span across multiple accounts and service lines.

The Senior Insights Manager also supports team efforts for organic growth and contributes to a positive environment. This environment enables the delivery of excellent quality and healthcare solutions through delivery skills, project scoping, and providing value to both the agency and our clients.

We're seeking a business-minded individual with pharmaceutical landscape experience, coupled with a wider B2B understanding, who wishes to take the next step in their career and impact the shape and future of our business.

Reporting directly to a member of our Insight Management Team, you will involve yourself in projects through great client delivery, manage projects, and support business with all clients.

What you'll do..

Healthcare Research & Insight Leadership

• Advise our teams and clients on primary and secondary research needs across pharma and non-pharma
• Support proposals and pitches through desk research, insight generation and strategic storytelling
• Champion the role of market and customer insight in strategy development
• Apply broad knowledge of therapeutic areas, audiences, industry processes and compliance
• Bring internal partner mindsets, behaviours and perceptions to life
• Stay ahead of industry trends and share insights internally and externally

Congress & Meeting Measurement

• Lead set-up, project management and supplier oversight of congress measurement programmes
• Deliver relevant insights and client recommendations
• Manage freelancers and attend events where required to capture on-site behavioural insights

Qualitative & Quantitative Research Expertise

• Design, moderate and deliver qualitative and quantitative studies (with qualitative expertise)
• Develop questionnaires, discussion guides and screeners
• Analyse data to produce clear, actionable insights addressing business questions
• Produce compelling, insight-led reports and presentations with strategic direction
• Communicate findings to clients and our teams

Project & Client Management

• Provide clear guidance on project design, delivery, timelines and budgets
• Manage milestones, resources and internal partner expectations
• Build client and supplier relationships, including financial management
• Deliver high-quality client service and communication

Operational and People Leadership

• Manage conflict and crisis situations calmly
• Support team development, wellbeing and mentoring

Commercial & Business Development

• Demonstrate understanding of client strategies and identify opportunities
• Estimate budgets, manage scope changes and support pitch delivery

Company Ambassador

• Embody and promote INIZIO XD values

What do you need to have...

• Healthcare market research agency experience (currently an established Senior Research Manager/Associate Director, or equivalent role)
• Qualitative and quantitative experience
• Experience in primary and secondary research
• Expertise across different market research methodologies
• Be able to translate data and evidence into insightful and engaging outputs
• Experience moderating
• Experience liaising directly with clients and managing projects through delivery

Just a few of our benefits...

• Competitive salary
• 25 days' annual leave plus public holidays, company closure over Christmas plus a personal day
• 3 days volunteering leave
• Private Medical Insurance
• Life Insurance
• Pension Scheme
• Hybrid working
• Group Income Protection

A bit about us...

Engage XD is an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the creation and delivery of live and virtual experiences, film, digital, and immersive content.

Our family of brands is made up of: Emota, Forty1 and Nazarѐ.

We believe in our values: We empower everyone | We rise to the challenge | We work as one | We ask what if | We do the right thing and we will ask you how your personal values align to our values

#LIML

This is a hybrid remote/in-office role.

The role of a Senior Insights Manager is to work within the Insights and Research Team to help design and deliver projects that derive critical insights. These projects span across multiple accounts and service lines.

The Senior Insights Manager also supports team efforts for organic growth and contributes to a positive environment. This environment enables the delivery of excellent quality and healthcare solutions through delivery skills, project scoping, and providing value to both the agency and our clients.

We’re seeking a business-minded individual with pharmaceutical landscape experience, coupled with a wider B2B understanding, who wishes to take the next step in their career and  impact the shape and future of our business.

Reporting directly to a member of our Insight Management Team, you will involve yourself in projects through great client delivery, manage projects, and support business with all clients.

What you'll do..

Healthcare Research & Insight Leadership

• Advise our teams and clients on primary and secondary research needs across pharma and non-pharma
• Support proposals and pitches through desk research, insight generation and strategic storytelling
• Champion the role of market and customer insight in strategy development
• Apply broad knowledge of therapeutic areas, audiences, industry processes and compliance
• Bring internal partner mindsets, behaviours and perceptions to life
• Stay ahead of industry trends and share insights internally and externally

Congress & Meeting Measurement

• Lead set-up, project management and supplier oversight of congress measurement programmes
• Deliver relevant insights and client recommendations
• Manage freelancers and attend events where required to capture on-site behavioural insights

Qualitative & Quantitative Research Expertise

• Design, moderate and deliver qualitative and quantitative studies (with qualitative expertise)
• Develop questionnaires, discussion guides and screeners
• Analyse data to produce clear, actionable insights addressing business questions
• Produce compelling, insight-led reports and presentations with strategic direction
• Communicate findings to clients and our teams

Project & Client Management

• Provide clear guidance on project design, delivery, timelines and budgets
• Manage milestones, resources and internal partner expectations
• Build client and supplier relationships, including financial management
• Deliver high-quality client service and communication

Operational and People Leadership

• Manage conflict and crisis situations calmly
• Support team development, wellbeing and mentoring

Commercial & Business Development

• Demonstrate understanding of client strategies and identify opportunities
• Estimate budgets, manage scope changes and support pitch delivery

Company Ambassador

• Embody and promote INIZIO XD values

What do you need to have...

• Healthcare market research agency experience (currently an established Senior Research Manager/Associate Director, or equivalent role)
• Qualitative and quantitative experience
• Experience in primary and secondary research
• Expertise across different market research methodologies
• Be able to translate data and evidence into insightful and engaging outputs
• Experience moderating
• Experience liaising directly with clients and managing projects through delivery

Just a few of our benefits...

• Competitive salary
• 25 days' annual leave plus public holidays, company closure over Christmas plus a personal day
• 3 days volunteering leave
• Private Medical Insurance
• Life Insurance
• Pension Scheme
• Hybrid working
• Group Income Protection

A bit about us...

Engage XD is an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the creation and delivery of live and virtual experiences, film, digital, and immersive content.

Our family of brands is made up of: Emota, Forty1 and Nazarѐ.

We believe in our values: We empower everyone | We rise to the challenge | We work as one | We ask what if | We do the right thing and we will ask you how your personal values align to our values

#LIML

This is a hybrid remote/in-office role.

Company: STEM : Ignite
Position: Junior Business Analyst (Japan/ UK market)
Location: Hybrid (remote/ Holborn gate office)
Vacancy Type:  Permanent, full time

Job purpose:

A great opportunity to join a dynamic, fast paced global pharmaceutical and life sciences auditing firm headquartered in the UK to collaborate with clients from leading global pharmaceutical companies. We are looking for a highly analytical and results-driven professional to join us in the business analysis team focussing on the Japan market. The role will help you to develop a solid understanding of the pharmaceutical industry, strong quantitative and qualitative analytical skills, and to gain a unique insight into best practices across the industry.

As a member of the analysis team you will have great visibility and exposure to senior directors in the company and the opportunity to take on a high level of responsibility early-on in your career. You will be supported by an experienced analyst team through your development and training and be expected to collaborate and offer new insight within a close-knit team environment.

Key Responsibilities:

• Liaising with internal STEM senior leadership and local project teams to establish project delivery requirements
• Client facing – relationship building through project set up and delivery as well as managing external requests and deadlines.
• Managing multiple client projects
• Building and maintaining MS Excel databases from source data
• Analysing client data using quantitative and qualitative methods to evaluate key performance indicators
• Pressure testing source data and identifying areas for investigation
• Collaborating with Project leaders and local teams to interpret data and formulate action plans and recommendations for clients
• Produce high quality presentations and other deliverables for clients using MS PowerPoint
• Supporting members in the analysis team to meet client deadlines and drive development and efficiencies within the team

Essential Skills

• Full proficiency in English and Japanese is a must
• The ideal candidate must have a Science based degree in subjects with numerical emphasis (such as Chemistry, Physics, Mathematics, Engineering etc) or experience as an Analyst
• Strong communication and project management skills to handle multiple projects with different stakeholders
• Experience in using MS Excel and PowerPoint
• Be proactive, with drive and ambition and a strong work ethic to grow in a dynamic environment with good opportunities to help develop and further the business as a whole
• Analytical thinking
• Problem-solving

Benefits:

• Hybrid working pattern
• Company discretionary bonus scheme
• 23 days Annual leave plus additional time off (+3 days) between Christmas and New Year and (+1) for birthday
• Life Insurance
• Pension under Salary Sacrifice Scheme
• Optional Healthcare Insurance (after 6 months provision) 
• Long term Income protection
• Employee Assistance Program
• Training Courses– to further support development needs.
• Enhanced maternity package.
• Cycle to Work Scheme
• Sabbatical leave (after 5 years of service)

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our STEM team uses benchmarking and evidence-based approaches to drive alignment resulting in accelerated performance. Serving clients across brand & commercial, Medical Affairs & sales, our expertise includes data, research & insights (proprietary benchmarking data), strategic brand alignment, and sales teams & MSL performance benchmarking. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. 

Find us here: www.inizio.com/ourbusinesses/ignite

About us:

We invite you to come grow with us.

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. 

About the team:

The RP EU PM team consists of ~30 Project Managers in Europe and Asia and works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative (ad hoc and tracking) studies for global pharmaceutical clients to enable them to address product development, marketing, brand, advertising and communications objectives. Our studies are typically multi-market, encompassing respondents in Europe, North America and Emerging Markets.

Each of our research projects will have a dedicated member of the RP PM team embedded within the core project team for the full project lifecycle, providing project management expertise and guidance throughout. Typically, members of our PM team will support multiple projects concurrently.

Within the PM team, members of the team are encouraged to lead subject-matter Pillars. These Pillars include initiatives and programmes focusing on Clients, Suppliers, People, Innovation, and Operational Excellence. As the Project Director, you will own the overall strategy across each of the Pillars, ensuring that each Pillar’s activities support the departmental strategy and objectives.

Role purpose:

Project Director is responsible for defining and delivering the strategic vision for Project Management as a core capability within Research Partnership and Inizio Ignite. This role ensures that operational excellence, financial accountability for external spend, scalability and innovation in project delivery act as key drivers of commercial performance, client satisfaction and competitive differentiation.

About the role:

As the sole Project Director you will report directly to the Commercial Operations Director and will be solely responsible for leading the Project Management department. You will have direct reports at Associate Project Director level (in Europe and APAC), each of whom leads their own teams of Project Managers/Executives. You will work with the Commercial Operations Director and peer leaders within other functional departments to set strategy, agree best practices and SOPs, monitor performance and ensure the development of the Project Management department in line with the company’s objectives.

This role will involve performance management, objective-setting for your APD direct reports and their teams as well as overseeing recruitment activities (interviewing candidates) for roles within your team. You will be responsible for delivering operational change management initiatives. You will also liaise with colleagues in our sister businesses within Inizio Ignite, primarily STEM Healthcare, but also Putnam and Vynamic and central Operations horizontals to ensure collaborative working on combined initiatives.

Your primary role:

The role of the Project Director is primarily to be strategic operational leader, ensuring its performance aligns to the company’s objectives. You will line manage the Associate Project Directors, each of whom leads a small team.

The Project Management department’s project responsibilities include: costing and oversee the set up and management of fieldwork and data collection to ensure successful completion within best practices.

Core responsibilities will include:

• Managing and overseeing global vendor and supplier relationships for the whole organisation (in conjunction with the Commercial Operations Director).
• Ensuring project profitability goals and targets are adhered to across the Project Management team.
• Leading change management across the department to align to company vision for Project Management. Upskilling team members and managing performance issues where necessary.
• Ensuring that the Project Management department and team members adhere to Finance expectations for accurate revenue recognition and forecasting.
• Developing and evolving SOPs and ensuring appropriate training and accountability is in place across the PM team.
• Line Management of multiple Associate Project Directors, providing mentorship and coaching to them and ensuring they are successfully running their teams and meeting their objectives.
  • Playing a leading role in promotion, reward and hiring decisions for the department in conjunction with HR, Finance and Talent Acquisition.
• Liaising with senior management across the RP and Inizio Ignite organisations, effective partnering with Research, Commercial, Data Management stakeholders as required.
• Representing RP PM function in Inizio-wide initiatives
• Driving standardisation / best practice sharing across brands
• Influencing group-level operations strategy

About You…

Your skills and experience:

• More than 10 years of experience in market research project management (qualitative and quantitative research)
• Experience specifically within healthcare market research is essential
• Significant experience with team leadership (including line management and training of a team of mid-senior Project Managers and Associate Director)
• Strong change management skills (demonstrable experience driving change at a departmental or team-level)
• Clear capabilities for senior-level collaboration and communication; able to see the bigger picture and identify the commercial priorities
• Confident liaising with a variety of internal and external stakeholders
• Experience working directly with end-clients
• Proven experience defining and implementing operational strategy at a departmental or business-unit level
• Experience designing and scaling global operating models across multiple regions
• Demonstrated ability to translate business strategy into clear operational frameworks, KPIs and delivery models
• Track record of leading large-scale transformation programmes (e.g., restructuring, offshoring, automation, process re-engineering)
• Experience embedding continuous improvement cultures
• Strong commercial mindset with experience influencing pricing, margin optimisation and cost structures
• Experience managing or contributing to departmental budgets and financial planning
• Proven ability to drive profitability improvements at a portfolio or departmental level, not just individual projects
• Experience partnering with commercial/sales teams to support proposals, RFPs and client solutions
• Ability to balance client value, operational efficiency, and commercial outcomes

Ideal profile:

• You think beyond immediate delivery, consistently taking a long-term, strategic view of how the function should evolve
• You are able to connect day-to-day operations to broader business objectives and commercial outcomes
• You proactively identify opportunities to scale, simplify, and improve how we operate
• You demonstrate a strong sense of ownership for outcomes, not just responsibilities
• You are comfortable making difficult decisions and taking accountability for them
• You operate with a “business owner” mindset, balancing people, client, and commercial priorities
• You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
• You demonstrate commercial and analytical capabilities
• You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
• You demonstrate a track record of identifying operational efficiencies
• You are a collaborative team player who works well with colleagues
• You communicate ideas and issues in an effective, straightforward fashion

Life at Research Partnership:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development programme for all staff, from entry level apprentice to senior management
• A relaxed and friendly working environment
• Social events - including a summer day out and end-of-year party, along with regular social events after office hours
• Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa, as well as the local charity, Fulham Good Neighbours

About Inizio Ignite:

Research Partnership is part of Inizio Ignite, a trusted advisor for health and life science companies that turns science into strategy, supporting execution at every stage of the product and patient journey from early commercialization to launch and beyond. Offering market research and insights; strategy; people and transformation consulting; and commercial benchmarking delivered through sector specific connected solutions and intelligence, Inizio Ignite helps create long-term value for clients and their patients.

Further information:

This is a full-time role, working in a hybrid pattern (2 days per week in the office) at our fantastic HQ location in Holborn.

Not all heroes wear capes — but plenty of them use toilet paper

Want to challenge yourself at a purpose-led scale up AND make a difference in the world? Come join the revolootion!

Funny name, serious business

We make eco-friendly products and donate 50% of our profits to provide clean water and help build toilets for the billions of people who lack proper access. So far, we’ve contributed over $18 million AUD (roughly $12.5 million USD) to fund sanitation projects around the globe. Basically, we’re really good at doing good. 

With hubs in Australia, the Philippines, China, the US, UK and Europe, our amazing team of 200+ work to make the biggest possible impact for people and the planet. Over the next couple of years, we’re hoping to increase our annual donation tenfold to get us closer to our dream of everyone in the world having access to clean water and sanitation services.

A bit about the role

We’re looking for a Creative Strategist to join our UK Local team on a 9-month contract. We are looking for an experienced Creative Strategist with the analytical skills to step-change our growth marketing creative performance. We want you to build and deliver a plan that drives both heart-tugging brand impact and a measurable improvement in commercial performance.

Reporting to the Director of Growth Marketing (UK), you’ll be the "voice of the consumer," translating deep insights and channel learnings into clear, actionable creative direction. You’ll bridge the gap between data-driven growth and high-fidelity brand storytelling, acting as the primary creative partner for our media agencies and global teams. 

If you worked here this past month here are some things you might have been involved in

• Built and scaled the UK creative engine: You’d be reviewing our existing strategy and performance, to build a repeatable strategy across Meta, YouTube, and offline formats like print to ensure we’re showing up effectively across the whole funnel.
• Crafted "strategically sharp" briefs: You would have written inspiring briefs that didn't just ask for "an ad," but defined the specific audience tension and the commercial problem we’re trying to solve.
• Led our Meta agency partner: You’d have spent time providing clear strategic feedback and priorities to our external performance agency, pushing them to improve iteration speed and creative quality.
• Masterminded a testing roadmap: You wouldn't just be "guessing"—you’d be defining hypotheses and learning agendas for creative tests, then synthesising those results into your next big campaign.
• Collaborated on Limited Editions: You might have provided the UK "lens" for a global product launch, ensuring our cultural nuances were represented while staying true to the global brand.

Let’s talk about you

You’re a strategic thinker with a bias for action 

You don't wait for a brief to land on your desk to identify a gap. You proactively find creative opportunities to unlock growth, using a mix of qualitative insight and quantitative signals (like hook rates and CTR) to defend your recommendations. You understand that creative behaves differently on Meta than it does in a magazine, and you know how to adapt your strategy accordingly.

You’re a master collaborator and storyteller 

You can translate broad brand platforms into actionable creative territories that scale. You’re comfortable challenging agencies and stakeholders respectfully, using evidence and context to maintain a high bar. Plus, you’ve got a working knowledge of tools like Adobe Premiere or Photoshop, allowing you to make quick tweaks to accelerate testing when the moment strikes.

You have sharp analytical skills to turn data into actionable insights

You are skilled at reviewing different datasets to identify patterns and commercial opportunities. You can interrogate hook rates, scroll-stop data, and conversion signals to drive improvements, and tell a compelling story that shapes what we make next. You're comfortable presenting your findings to stakeholders to drive decision making

One of your first major pieces of work will be a full audit of our current performance creative strategy - assessing what's working, what isn't, and where the biggest opportunities lie to refine or overhaul our approach. You're comfortable going deep into the detail while keeping one eye on the bigger picture, and you know how to translate analysis into a clear point of view that the business can act on.

You are adaptable to change

Our business is growing rapidly, and there is a lot of change in flight. You are someone who is adaptable, can roll with the punches and is comfortable with ambiguity. You know how to cut through the noise to remain focused on what really matters to deliver results — and, crucially, you are skilled at bringing others on the journey with you.

You are self-directed and proactive: you have the ability to create your own structure when one isn't handed to you — setting your own priorities, flagging blockers early, and identifying where you need additional support or input.

You give a crap

Do you want your work to make the world a better place? Do you want to work with other people who feel the same way? What a coincidence — us too!

Why should you work with us?

First off, as a certified B Corp™, we work to make a difference every day while maintaining the highest standards of social and environmental impact. With our most recent score of 125.5 we’re in very good company with other exceptional B Corps around the world.

We also believe that helping to make the world a better place should be rewarded accordingly – that’s why we offer competitive, market informed salaries, meaningful support towards healthcare for our team around the world, generous paid leave, tailored learning and development opportunities, and free toilet paper (yes, you read that right).

Our engagement surveys (thanks Culture Amp!) tell us that our team is really proud (95%) to work for Who Gives A Crap and, well, we couldn’t be more proud of that.

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented folks might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the closer we are to delivering toilets and clean water for all.

Traditional market research is built around studies. This role is not.

At Super, we are building an AI-native research function where insight is not delivered in isolated projects, but generated continuously through systems. As a Staff Market Intelligence Researcher, your primary tool is AI—not as a shortcut, but as the infrastructure through which research happens.

You will design and operate research systems that produce high-quality consumer and market intelligence at a speed and scale that traditional agency models cannot match. Where others deliver one study in six weeks, you will deliver multiple validated insights in a fraction of the time—not by working harder, but by working differently.

This is a hands-on, high-impact individual contributor role. You will sit across Marketing Intelligence and Performance & Analytics, connecting consumer understanding directly to commercial outcomes, while building the workflows, tools, and infrastructure that make this possible.

What You’ll Be Doing

Building AI-Native Research Systems

You will move research from one-off studies to continuous intelligence systems.

• Design and run AI-moderated qualitative research at scale (e.g. interviews, concept testing, exploratory qual)
• Build repeatable workflows: survey pipelines, social listening synthesis, competitive monitoring agents
• Use LLMs to analyse large volumes of unstructured data (app reviews, transcripts, customer feedback)
• Implement validation frameworks to ensure AI outputs are reliable and decision-ready
• Optimise every workflow for speed, with most outputs delivered in days—not weeks

Delivering High-Throughput Insight

You will be the primary executor of research—not a coordinator.

• Own and triage research requests from across the marketing organisation
• Deliver insights within a two-week maximum turnaround (often faster for urgent needs)
• Translate findings into clear, actionable recommendations for marketing teams
• Run both synthetic-first validation and targeted human research where required

Owning Always-On Consumer & Brand Intelligence

You will build and maintain a live view of the consumer and brand.

• Operate a continuous brand intelligence system (pulse surveys, sentiment, social data)
• Maintain and evolve consumer segmentation frameworks
• Conduct deep qualitative research for complex or high-stakes questions
• Build and manage a structured, searchable insights library

Building Automated Competitive Intelligence

You will create a system that continuously monitors the market.

• Deploy automated agents to track competitor activity across ads, pricing, hiring, product, and media
• Synthesize signals into regular, decision-oriented competitive briefings
• Interpret what competitor activity means—not just what happened

Developing AI Research Infrastructure

You will build the foundation that enables scale.

• Own the AI research tool stack: evaluation, integration, and governance
• Create automated pipelines for intake, sampling, analysis, and delivery
• Establish best practices for responsible, rigorous AI-assisted research
• Stay ahead of emerging methodologies (synthetic research, agentic workflows, multimodal analysis)

Connecting Insight to Commercial Impact

You will bridge research with performance.

• Partner with analytics to explain performance trends through consumer understanding
• Feed insight into campaign development—not just post-campaign evaluation
• Contribute to leadership-level marketing intelligence reporting

What We Are Looking For

• 6–9 years in consumer insights or market research with strong mixed-methods expertise
• Proven experience building and running AI-augmented research workflows at scale
• Track record of operating in high-throughput, fast-paced environments
• Strong quantitative skills (survey design, sampling, analysis)
• Solid qualitative expertise (moderation, discussion design, synthesis)
• Experience with brand tracking or continuous measurement systems
• Commercial acumen—ability to connect insights to business outcomes
• Background in fast-moving digital consumer businesses (e.g. gaming, e-commerce, fintech)

Nice to Have

• Experience in gaming, sports betting, or high-LTV consumer sectors
• Familiarity with tools such as Brandwatch, Klue, Quantilop, Crayon, or similar
• Experience with AI research platforms (e.g. AI-moderated interviews, qualitative synthesis tools)
• Exposure to synthetic research methods (AI personas, simulated respondents)
• Coding experience (Python or R) for automation or analysis
• Multi-market or international research experience

OVERVIEW

Rubrik is one of the fastest-growing enterprise cybersecurity firms ($1.5B in ARR, growing at 34% YoY), and we are looking for a visionary Senior Director of Sales Strategy and Operations to lead our EMEA and APAC regions. Reporting to the VP of Global Sales Operations, you will serve as the strategic right hand to the EMEA/APAC General Manager. You will be responsible for the design and execution of a world-class GTM infrastructure that scales with our rapid growth across diverse international markets. This is a high-impact leadership role that sits at the intersection of strategy, finance, and regional sales execution.

WHAT YOU’LL DO

• Strategic GTM Leadership: Define and lead the EMEA/APAC sales strategy, providing the EMEA GM and executive leadership with data-driven insights to optimize regional investment and market expansion.
• Territory & Capacity Architecture: Lead the annual and long-range planning process for the EMEA theater, overseeing complex territory design, headcount capacity models, and multi-country market segmentation.
• Incentive & Quota Strategy: Design and govern a repeatable, data-driven quota allocation process across multiple currencies and regions, ensuring alignment between corporate financial targets and field motivation.
• Operational Excellence: Own the EMEA/APAC "Rhythm of the Business," including the regional forecast process, Quarterly Business Reviews (QBRs), and pipeline hygiene, ensuring high predictability across a diverse sales landscape.
• Cross-Functional Orchestration: Partner with Global Ops, Finance, Marketing, and HR to ensure EMEA’s specific regional needs are represented in global systems and process rollouts.
• Team Leadership: Build, mentor, and lead a high-performing team of regional Sales Operations professionals, fostering a culture of excellence and analytical rigor.

REQUIRED TRAITS

• Executive Presence: Exceptional ability to influence and challenge senior leaders; you are comfortable being the "voice of truth" in the room.
• Global Mindset: Deep understanding of the nuances of the EMEA/APAC market, including diverse labor laws, currency impacts, and cultural business practices.
• Strategic Architect: You don’t just report on the business; you identify the systemic levers that will drive the next $3B in revenue.
• Operational Resilience: Proven ability to maintain a steady hand in a hyper-growth, high-stakes environment while managing competing global and regional priorities.
• Change Agent: Experience leading large-scale organizational transformations and system implementations across international borders.

REQUIRED SKILLS & EXPERIENCE

• 12+ years of experience in Sales Operations or Business Operations within a high-growth SaaS or enterprise software environment.
• 5+ years of leadership experience, specifically managing teams in an international/EMEA/APAC capacity.
• Mastery of the Tech Stack: Expert-level knowledge of Salesforce, Clari, and Pigment (or similar SPM tools); experience leveraging AI/ML for predictive forecasting is a plus.
• Quantitative Rigor: Advanced financial modeling skills and a track record of using data to drive significant ROI in sales productivity.

Education: Undergraduate degree required; MBA or equivalent advanced degree highly preferred.

We are seeking a highly skilled and empathetic Senior CX Researcher to deliver deep customer insights across our leading automotive client's mobile App Operations (App Ops) and Web Operations (Digital Experience - DX) teams. This hybrid role is for a strategic researcher who will split their time 50/50 between these two critical areas, fostering a holistic understanding of the customer journey and ensuring a seamless, high-quality experience across all digital touchpoints. 

You will be instrumental in uncovering user needs, behaviors, and motivations, translating them into actionable recommendations that drive product strategy, design decisions, and ultimately, customer satisfaction and loyalty within the automotive ecosystem. You'll be the voice of the customer, directly influencing the evolution of the client's key digital products. 

What you’ll be doing: 

You are a highly motivated, self-sufficient, and top-tier Senior CX Researcher with a passion for understanding people and solving complex problems. Your expertise spans a wide range of research methodologies, and you are adept at synthesizing diverse data points into clear, compelling narratives that drive business impact. 

• Strategic Research Planning & Execution (Across App & Web): 

• Develop and execute comprehensive research plans, utilizing a blend of qualitative and quantitative methodologies tailored to specific product and business objectives within both App Ops and Web Ops (DX). 

• Design, facilitate, and moderate a variety of research activities, including in-depth interviews, usability testing (on desktop and mobile devices), contextual inquiries, focus groups, surveys, card sorting, and tree testing. 

• Manage participant recruitment, screening, and scheduling for research studies, ensuring diverse and representative samples. 

• Champion user-centered design principles and a research-driven approach throughout both App Ops and Web Ops (DX) teams. 

• App Operations Focus (Approx. 50%): 

• Conduct specialized research into mobile app user behavior, covering aspects like onboarding flows, feature discoverability and adoption, in-app navigation, notification preferences, integration with vehicle features, and overall app performance sentiment. 

• Evaluate existing and proposed app functionalities to identify pain points, usability issues, and opportunities for experience enhancement within the App Operations lifecycle. 

• Analyze mobile-specific analytics data (e.g., app usage metrics, crash reports, session recordings) to inform research questions and validate findings. 

• Web Operations (DX) Focus (Approx. 50%): 

• Lead research efforts for the client's website and other digital platforms, focusing on user journeys related to vehicle configuration, online purchasing, service booking, lead generation, content consumption, and brand engagement. 

• Investigate website information architecture, navigation structures, content effectiveness, and conversion funnels to identify friction points and optimization opportunities. 

• Utilize web analytics data (e.g., Google Analytics, Adobe Analytics, heatmaps) to identify areas requiring deeper qualitative investigation. 

• Analysis, Synthesis & Communication: 

• Analyze research data from various sources (qualitative feedback, quantitative metrics) to identify patterns, themes, and actionable insights. 

• Synthesize complex findings into clear, concise, and compelling deliverables such as research reports, personas, journey maps (detailing cross-channel experiences), user flows, and actionable recommendations. 

• Present research findings and recommendations to diverse stakeholders, from product managers and designers to marketing teams and C-suite executives, adapting communication style and level of detail as appropriate. 

• Maintain a centralized repository of research insights, ensuring findings are discoverable and utilized across both App Ops and Web Ops (DX) teams. 

What we want from you: 

• Extensive Research Experience: 5+ years of hands-on experience as a UX Researcher, CX Researcher, or similar role, demonstrating a broad command of qualitative and quantitative research methodologies. 

• Automotive Industry Acumen: A demonstrated passion for and understanding of the automotive industry, customer segments, vehicle ownership lifecycle, and the role of digital services in modern motoring. 

• Dual-Platform Expertise: Proven experience conducting research across both mobile applications (iOS and Android) and complex web platforms, understanding the unique constraints and opportunities of each. 

• Methodological Versatility: Expertise in designing and executing a wide range of research methods, including but not limited to: usability testing, in-depth interviews, surveys, A/B test analysis, contextual inquiry, and ethnographic studies. 

• Analytical & Data-Driven: Strong analytical skills with the ability to interpret complex data from various sources (analytics platforms, research studies) and translate it into actionable design and business insights. 

• Collaboration & Adaptability: Exceptional collaboration skills, with the ability to seamlessly transition between and effectively support two distinct teams (App Ops and Web Ops/DX) with competing priorities. 

• Communication & Storytelling: Excellent written and verbal communication skills, with the ability to create compelling narratives from research findings and influence stakeholders at all levels. 

• Tool Proficiency: Proficiency with research tools (e.g., UserTesting.com, Qualtrics, Optimal Workshop), analytics platforms (e.g., Google Analytics, Adobe Analytics, Mixpanel, Firebase), and design collaboration tools (e.g., Figma for reviewing prototypes). 

• Strategic & Proactive: Ability to proactively identify research needs, frame problems, and define opportunities that align with business objectives, rather than just responding to requests. 

• Empathy & Customer Advocacy: A deep-seated empathy for the customer and a relentless drive to advocate for their needs throughout the product development lifecycle. 

• Agile Environment Experience: Comfortable operating within agile development methodologies, delivering timely insights to inform iterative product development. 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

We are seeking an experienced and insight-led CX Researcher to join a dedicated Customer Journey workstream supporting a high-profile automotive client. This role is focused on understanding and improving the end-to-end customer journey across key automotive experiences — from initial brand discovery and vehicle research through to purchase, ownership, servicing, retention, and loyalty interactions. 

Working closely with CX Strategists, UX Designers, Service Designers, Analysts, Content Strategists, Product teams, and client stakeholders, you will help uncover customer needs, pain points, behavioural patterns, and opportunity areas across both digital and broader connected customer experiences. You will play a critical role in ensuring customer insight directly informs journey design, prioritisation, service improvements, and strategic decision-making across the account. 

This is a highly collaborative role suited to someone who enjoys connecting customer behaviour, operational realities, and business objectives into actionable recommendations that improve experience quality and drive measurable outcomes. 

Key Responsibilities: 

1. Customer Journey Research & Insight Generation:

• Plan and conduct qualitative and quantitative customer research focused on understanding end-to-end automotive customer journeys across multiple touchpoints and channels.  

• Identify customer pain points, unmet needs, behavioural drivers, and moments of friction throughout the ownership and purchase lifecycle.  

• Conduct a range of research methodologies including customer interviews, contextual research, surveys, usability testing, diary studies, journey reviews, ethnographic research, and stakeholder workshops.  

• Synthesise complex research findings into clear, actionable insights that inform customer journey improvements and strategic recommendations.  

• Support journey-focused discovery initiatives across areas such as vehicle research, online and offline purchasing experiences, ownership journeys, servicing, aftersales, retention, and loyalty.  

• Help establish a deeper understanding of evolving customer expectations within the automotive landscape.  

1. Customer Journey Mapping & Experience Strategy:

• Create and maintain customer journey maps, service blueprints, personas, behavioural frameworks, and ecosystem maps that help visualise and communicate customer experiences.  

• Analyse interactions across digital and non-digital touchpoints to identify opportunities for greater consistency, efficiency, and customer satisfaction.  

• Support the definition of customer-centric strategies and recommendations aligned to business objectives and operational priorities.  

• Collaborate with UX, Service Design, Product, Marketing, and Operational teams to ensure customer insight is embedded throughout design and delivery processes.  

• Help prioritise journey improvements based on customer impact, feasibility, and commercial value.  

1. Data, Insight & Continuous Improvement:

• Collaborate with analytics and optimisation teams to combine behavioural data with qualitative customer insight.  

• Use customer feedback, analytics, VOC data, operational insight, and performance reporting to identify emerging trends and opportunities.  

• Support experience measurement frameworks and ongoing journey performance evaluation.  

• Contribute to continuous improvement initiatives by helping validate hypotheses, measure outcomes, and refine recommendations over time.  

• Advocate for evidence-based and customer-centred decision making across the wider programme.  

1. Collaboration & Stakeholder Engagement:

• Work collaboratively with CX Strategists, UX Designers, Service Designers, Analysts, Product Owners, Content Strategists, Developers, Program Managers, and client stakeholders.  

• Facilitate workshops, collaborative working sessions, and playback presentations with both internal teams and client stakeholders.  

• Present research findings and journey insights clearly and confidently to audiences ranging from delivery teams to senior leadership.  

• Help align cross-functional teams around customer needs, experience priorities, and strategic opportunity areas.  

• Contribute positively to team culture, ways of working, and the ongoing maturity of customer journey thinking across the account.  

What we want from you: 

• Strong experience in CX Research, UX Research, Service Design Research, Customer Insight, or related disciplines.  

• Proven experience researching and analysing end-to-end customer journeys across digital and service ecosystems.  

• Strong understanding of customer-centred design principles, behavioural insight, and journey mapping methodologies.  

• Experience conducting both qualitative and quantitative research using a variety of methodologies.  

• Ability to synthesise large volumes of research and operational information into clear, actionable recommendations.  

• Strong experience creating customer journey maps, service blueprints, personas, insight reports, and strategic frameworks.  

• Experience working across complex, enterprise, or multi-channel customer environments.  

• Strong stakeholder management, workshop facilitation, and presentation skills.  

• Ability to balance strategic thinking with hands-on delivery within fast-paced and evolving programmes.  

• Strong collaboration skills with the ability to work effectively across CX, UX, product, analytics, content, and operational teams.  

• Excellent communication and storytelling skills with the ability to make complex customer insight accessible and impactful.  

• Automotive, retail, mobility, travel, financial services, or other customer experience-led industry experience is advantageous but not essential.  

• A proactive, curious, and empathetic mindset with a passion for improving customer experiences through insight-led thinking.  

• A strong portfolio showcasing customer research approaches, journey mapping, and measurable experience improvements is essential. 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

We are seeking an experienced and insight-driven CX Researcher to join a dedicated Web Operations (Digital Experience - DX) team supporting a high-profile automotive client. This role is ideal for someone passionate about understanding customer behaviour, uncovering actionable insights, and helping shape data-informed digital experiences across complex web ecosystems. 

Working closely with UX Designers, UI Designers, Analysts, Optimisation specialists, Content Strategists, Developers, Product Owners, and client stakeholders, you will play a key role in identifying customer needs, pain points, behaviours, and opportunities across the client’s digital platforms. You will help ensure customer insight sits at the centre of experience design, optimisation, and operational decision-making across the Web Ops (DX) environment. 

This is a highly collaborative role suited to someone comfortable balancing strategic research initiatives with fast-paced operational support, helping continuously improve customer journeys, digital performance, and overall experience quality through evidence-based recommendations. 

Key Responsibilities: 

1. Customer Research & Insight Generation (Web Operations / Digital Experience Focus):

• Plan, conduct, and synthesise qualitative and quantitative research activities across the client’s web ecosystem.  

• Deliver actionable customer insights that help shape UX improvements, optimisation initiatives, content strategies, and broader digital experience decisions.  

• Conduct a range of research methodologies including user interviews, usability testing, surveys, diary studies, heuristic reviews, competitor analysis, behavioural analysis, and stakeholder workshops.  

• Analyse customer pain points, friction areas, and unmet needs across key automotive customer journeys including research, purchase consideration, ownership, and servicing experiences.  

• Support ongoing operational and optimisation initiatives by identifying opportunities for continuous improvement across digital touchpoints.  

• Translate complex findings into clear, digestible insights and recommendations for both technical and non-technical stakeholders.  

1. Data-Informed Experience Optimisation:

• Collaborate closely with analytics and optimisation teams to combine behavioural data with qualitative customer insight.  

• Support CRO and experimentation initiatives by helping define hypotheses, evaluate user behaviour, and validate design decisions.  

• Use analytics platforms, heatmaps, session recordings, surveys, and customer feedback tools to identify experience improvement opportunities.  

• Help measure the effectiveness of digital experiences and contribute to ongoing optimisation roadmaps.  

• Advocate for evidence-based decision making across the wider DX team and client organisation.  

1. Customer Journey & Experience Strategy Support:

• Develop customer journey maps, personas, behavioural frameworks, and insight reports that support experience strategy and design decision-making.  

• Help identify end-to-end customer experience opportunities across multiple channels and touchpoints.  

• Support workshops and collaborative sessions to align stakeholders around customer needs, priorities, and opportunity areas.  

• Contribute to the definition of customer-centric frameworks, principles, and ways of working within the Web Ops (DX) team.  

• Ensure customer insight is effectively integrated into product, content, UX, and optimisation workflows.  

1. Collaboration & Stakeholder Engagement:

• Work collaboratively with UX Designers, UI Designers, Content Strategists, Analysts, Developers, Product Owners, Program Managers, and client stakeholders.  

• Present research findings, insights, and recommendations clearly and confidently to diverse audiences ranging from delivery teams to senior stakeholders.  

• Collaborate with cross-functional teams to ensure research outputs are actionable, measurable, and aligned to business objectives.  

• Support the prioritisation of customer experience opportunities based on user impact, feasibility, and commercial value.  

• Contribute positively to team culture, research maturity, and continuous improvement initiatives within the DX team.  

What we want from you: 

• Strong experience in CX Research, UX Research, Service Design Research, or related customer insight disciplines within digital environments.  

• Proven experience conducting and synthesising both qualitative and quantitative research methodologies.  

• Strong understanding of digital customer journeys, user behaviour analysis, and customer-centred design principles.  

• Experience working across complex web ecosystems, digital products, or enterprise-level platforms.  

• Ability to translate research findings into clear, actionable insights and strategic recommendations.  

• Strong experience creating research outputs including journey maps, personas, insight reports, workshop outputs, and behavioural analysis.  

• Familiarity with analytics, experimentation, CRO, and behavioural insight tools and methodologies.  

• Strong workshop facilitation, stakeholder engagement, and presentation skills.  

• Comfortable working within fast-paced operational environments managing multiple concurrent priorities and research requests.  

• Strong collaboration skills with the ability to work effectively across UX, UI, analytics, optimisation, content, and development teams.  

• Excellent communication and storytelling skills with the ability to simplify complex information for varied audiences.  

• Automotive, retail, eCommerce, or premium consumer brand experience is advantageous but not essential.  

• A proactive, curious, and solutions-focused mindset with a passion for improving customer experiences through insight-led decision making. 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-AS1

• Lead and execute end-to-end projects across both Qualitative and Quantitive research, from initial planning and scoping to synthesis of findings and actionable recommendations, with close collaboration with product, design and engineering partners throughout.
• Conduct specialised research focused on Anaplan's AI-driven products, evaluating their effectiveness, identifying areas for improvement, and exploring new opportunities for innovation.
• Design and execute a range of research methods—including interviews, usability testing, surveys—while managing participant recruitment, logistics, and success metrics.
• Synthesise data from multiple sources (user research, analytics, customer feedback) into clear, actionable insights that drive prioritisation and product outcomes.
• Present research findings and insights to a variety of audiences, including executive leadership, to drive user-centered strategy.
• Champion the application of AI-powered tools and methodologies within the research process to enhance efficiency and uncover deeper insights.
• Lead on research practices, tools, and ways of working, while educating and supporting partners on when and how to apply research effectively.

• Proven experience in a senior research position, with a track record of leading high-impact research projects for both strategic and tactical product innovations.
• Deep understanding of core research methods and experience conducting user research on complex products, including AI-powered products.
• Strong ability to analyse and synthesise qualitative and quantitative data into clear insights that influence product direction.
• Skilled communicator who can present insights in a clear, engaging, and persuasive way to drive alignment across cross-functional teams.
• Hands-on experience utilising AI-powered tools (e.g., automated analysis, sentiment analysis, predictive modelling) to enhance the research process.
• Proven ability to work effectively in a collaborative, fast-paced environment with senior stakeholders and to manage multiple projects simultaneously.
• Skilled communicator who can present insights in a clear, engaging, and persuasive way to drive alignment across cross-functional teams.

• Experience in B2B or SaaS environments, particularly with complex, data-rich products.
• Experience in strategic research for AI-powered products.
• Familiarity with enterprise domains such as financial planning, forecasting, or decision-making tools.
• Background in Human-Computer Interaction, Psychology, or a related field.

• Lead and execute end-to-end projects across both Qualitative and Quantitive research, from initial planning and scoping to synthesis of findings and actionable recommendations, with close collaboration with product, design and engineering partners throughout.
• Conduct specialised research focused on Anaplan's AI-driven products, evaluating their effectiveness, identifying areas for improvement, and exploring new opportunities for innovation.
• Design and execute a range of research methods—including interviews, usability testing, surveys—while managing participant recruitment, logistics, and success metrics.
• Synthesise data from multiple sources (user research, analytics, customer feedback) into clear, actionable insights that drive prioritisation and product outcomes.
• Present research findings and insights to a variety of audiences, including executive leadership, to drive user-centered strategy.
• Champion the application of AI-powered tools and methodologies within the research process to enhance efficiency and uncover deeper insights.
• Lead on research practices, tools, and ways of working, while educating and supporting partners on when and how to apply research effectively.

• Proven experience in a senior research position, with a track record of leading high-impact research projects for both strategic and tactical product innovations.
• Deep understanding of core research methods and experience conducting user research on complex products, including AI-powered products.
• Strong ability to analyse and synthesise qualitative and quantitative data into clear insights that influence product direction.
• Skilled communicator who can present insights in a clear, engaging, and persuasive way to drive alignment across cross-functional teams.
• Hands-on experience utilising AI-powered tools (e.g., automated analysis, sentiment analysis, predictive modelling) to enhance the research process.
• Proven ability to work effectively in a collaborative, fast-paced environment with senior stakeholders and to manage multiple projects simultaneously.
• Skilled communicator who can present insights in a clear, engaging, and persuasive way to drive alignment across cross-functional teams.

• Experience in B2B or SaaS environments, particularly with complex, data-rich products.
• Experience in strategic research for AI-powered products.
• Familiarity with enterprise domains such as financial planning, forecasting, or decision-making tools.
• Background in Human-Computer Interaction, Psychology, or a related field.

About the role

We are looking for a Senior Product Manager to own and evolve one of the most important areas of the Typeform experience, product usage and growth.

This role sits at the intersection of Product, Data, Marketing, and Lifecycle. You will own the full journey across onboarding, activation, retention, and engagement, helping customers discover value faster and return more often.

The opportunity is significant. We have a strong testing and publishing motion, but there is still a large gap between users creating forms and becoming active, retained customers. This role is central to improving that journey and turning usage into sustainable revenue growth.

You will partner closely with Lifecycle Marketing, PMM, Research, Data, and Engineering to define and execute a clear growth strategy across the customer lifecycle. This is not a role for someone who waits for perfect information or builds roadmaps around ideas alone. We are looking for someone who starts with the problem, uses data to identify opportunities, and moves quickly to test and learn.

Things you will do

• Own the onboarding, activation, retention, and engagement product experience end to end
• Build and drive an integrated growth roadmap alongside Lifecycle Marketing and PMM
• Define product strategy for your area, grounded in customer insight, business impact, and data
• Identify friction points across the user journey and turn them into fast, testable opportunities
• Lead experimentation across onboarding flows, engagement loops, and retention initiatives
• Partner closely with Research and Data to deeply understand customer behavior and usage patterns
• Bring structure and clarity to prioritization, helping teams focus on the highest impact opportunities
• Drive measurable improvements across activation, repeat usage, and engagement metrics
• Influence cross functional teams across Product, Marketing, and Leadership to create shared accountability around growth outcomes
• Raise the quality bar across product thinking, experimentation, and execution discipline

What you already bring to the table

• Strong product management experience working on growth, onboarding, retention, or engagement problems
• A proven track record of improving product usage metrics that translate into meaningful business impact
• Deep experience with experimentation and hypothesis driven product development
• High comfort level working with product analytics tools such as Amplitude or similar platforms
• Strong product intuition and the ability to balance speed with thoughtful decision making
• Experience partnering closely with Lifecycle Marketing, PMM, Data, and Research teams
• Strong communication skills with the ability to simplify ambiguity into clear next steps
• A highly customer centric mindset, grounded in both qualitative and quantitative insight
• Bias for action, strong ownership, and the ability to operate effectively in fast moving environments
• Humility and openness to feedback, with a focus on outcomes over ego

Nice to have

• Experience working on PLG or SaaS growth motions
• Experience with tools such as Fullstory or equivalent behavior analytics platforms
• Experience scaling onboarding or lifecycle experiences across multiple customer segments
• Experience working on products with large scale usage and experimentation environments

We are seeking an experienced and strategically minded Senior Service Designer to join a dedicated Customer Journey workstream supporting a high-profile automotive client. This role is focused on designing and improving end-to-end customer experiences across the automotive ecosystem — connecting digital platforms, operational processes, internal teams, and customer touchpoints into seamless and customer-centred journeys. 

Working closely with CX Researchers, UX Designers, Product teams, Analysts, Content Strategists, Operational stakeholders, and client teams, you will help shape service experiences that improve usability, operational efficiency, customer satisfaction, and business outcomes across key stages of the automotive lifecycle. 

You will play a critical role in understanding how customers interact with the brand across channels and helping define scalable, practical, and strategically aligned service improvements. This is a highly collaborative role suited to someone comfortable navigating complexity, aligning stakeholders, and translating research and operational insight into actionable service design solutions. 

Key Responsibilities: 

1. End-to-End Service Design & Customer Journey Development:

• Design and optimise end-to-end customer journeys across key automotive experiences including discovery, research, purchase, onboarding, ownership, servicing, retention, and loyalty.  

• Identify customer pain points, operational inefficiencies, and service gaps across both digital and non-digital touchpoints.  

• Translate customer, business, and operational needs into clear service design recommendations, frameworks, and future-state experiences.  

• Create service blueprints, ecosystem maps, operational flows, customer journey maps, and experience frameworks that visualise complex interactions and dependencies.  

• Support the definition of scalable and customer-centred service models aligned to business objectives and operational realities.  

• Consider the full service ecosystem including people, processes, technology, content, and organisational structures when shaping solutions.  

1. Research, Insight & Strategic Problem Solving:

• Collaborate closely with CX Researchers and analytics teams to synthesise customer insight, behavioural data, operational feedback, and business requirements.  

• Use qualitative and quantitative insights to identify opportunity areas and inform service improvement recommendations.  

• Facilitate discovery activities and strategic investigations to understand current-state experiences, pain points, and operational constraints.  

• Apply systems thinking and service design methodologies to solve complex customer and organisational challenges.  

• Help prioritise service improvements based on customer impact, feasibility, operational value, and business outcomes.  

1. Workshop Facilitation & Stakeholder Alignment:

• Plan and facilitate workshops, co-creation sessions, stakeholder interviews, journey mapping activities, and collaborative working sessions.  

• Bring together cross-functional teams to align around customer needs, operational priorities, and strategic opportunities.  

• Present service design recommendations, journey outputs, and strategic thinking clearly and confidently to both internal teams and senior client stakeholders.  

• Build strong collaborative relationships across product, UX, CX, analytics, content, operational, and technology teams.  

• Support the ongoing development of customer-centred ways of working across the wider programme and client organisation.  

1. Delivery Collaboration & Experience Implementation:

• Work collaboratively with UX Designers, Product Owners, Developers, Content Strategists, Analysts, and operational teams to ensure service recommendations are actionable and implementable.  

• Help bridge the gap between strategic experience thinking and practical delivery execution.  

• Support the definition of requirements, experience principles, and operational considerations that inform downstream delivery teams.  

• Contribute to continuous improvement initiatives and help evolve service design approaches, frameworks, and governance within the account.  

• Ensure solutions balance customer experience quality with operational efficiency and technical feasibility.  

What we want from you: 

• Strong experience as a Service Designer working across complex customer journeys, digital ecosystems, or enterprise-level service environments.  

• Proven experience designing and improving end-to-end customer experiences across multiple channels and touchpoints.  

• Strong understanding of service design methodologies, systems thinking, journey mapping, and customer-centred design principles.  

• Experience creating service blueprints, ecosystem maps, operational flows, customer journeys, personas, and strategic experience frameworks.  

• Strong workshop facilitation and stakeholder engagement skills with the ability to align diverse groups around shared outcomes.  

• Ability to navigate ambiguity and complexity while bringing structure and clarity to challenging problems.  

• Experience collaborating across UX, CX, product, analytics, operations, content, and technology teams.  

• Strong understanding of how digital products, operational processes, and customer services intersect within broader customer journeys.  

• Excellent communication, storytelling, and presentation skills with the ability to clearly articulate strategic recommendations and rationale.  

• Comfortable balancing strategic thinking with hands-on delivery within fast-paced and evolving programmes.  

• Automotive, mobility, retail, financial services, travel, or other customer experience-led industry experience is advantageous but not essential.  

• Experience working within large organisations or transformation programmes is beneficial.  

• A proactive, collaborative, and solutions-focused mindset with a passion for improving customer and service experiences. 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-AS1

UX Lead wanted to join our talented Customer Experience team.

The opportunity:

We’re looking for an experienced Lead UXer, that is ready to take the next step in helping us to shape and scale our UX offering, working alongside Leads in UI design, Optimisation and Consulting. Reporting into the Head of CX, this is a role requiring someone of excellent eCommerce technical ability, who is just as comfortable supervising the delivery of wireframes and research projects, to running client workshops, and defining a compelling Experience Design & Optimisation strategy.

As UX lead, you’ll be an expert in eCommerce, responsible for the experience design strategy and innovations, directing large-scale UX projects, managing and coaching a team of UXers, ensuring quality, defining WoW, and involved in new business pitches and growing our pipeline. You’ll relish solving problems, creating break-through work and automating for efficiencies and scale.

What you’ll be doing:

• Define a compelling UX strategy, help shape our UX offering.
• Lead the UX design teams and ensure functional excellence, collaboration and alignment
• Strengthen all phases of the design process, including research, wireframes, prototypes, usability testing and CRO.
• Build a strong experience design culture and help create experience models and packages that change the customer experience and benefit our client’s bottom line
• Lead improvements in the user experience, research and optimisation
• Advocate user experience best practices and ensure quality processes in-team
• Develop conversion led UX and a customer-focussed design culture across the business
• Attract and retain top UX design talent and be actively involved in hiring for roles and scaling team
• Serve as a coach and mentor to the UX design team, ensuring quality, team sharing and career development
• Work with the Analytics team to build our CRO offering and synthesise customer insights from multiple sources
• Design and conduct product definition and UX requirements workshops
• Present and playback experience maps, wireframes, user flows and designs – both to working groups and C-Suite.
• Direct the production of journey maps, personas, scenarios, process flows, information architecture diagrams and other artefacts required to develop and evolve product definition and user experience design.
• Oversee the delivery of low and/or high-fidelity wireframes and communicate its rationale to clients and internal teams
• Collaborate with Account Leads, Head of CX, Analytics, Optimisation, Consultancy, program managers, developers and clients

What we want from you:

• Extensive experience as a senior UX Designer in eCommerce, ideally in an agency
• Experience in developing and conducting a variety of both qualitative and quantitative research
• Experience designing and leading workshops
• Ability to communicate effectively at all levels, collaborate to solve problems, present design and sell solutions, and keep colleagues informed.
• Understand the array of technical constraints, user goals and business requirements that shape current and future developments
• Can collaborate with stakeholders, product managers and development teams to iterate existing products and design and build new functionality
• Ability to supervise and support the creation of user flows, wireframes, information architecture, interface mock-ups and final UI designs which synthesize user data and research
• Extensive UX design background working on various projects across sectors/audiences
• Previous experience of leading, mentoring, managing a team or experience owning a project from start to finish
• Experience and track record of large-scale re-design transformation projects
• Experience owning the full UX process.
• Strong portfolio is a must
• Automotive experience is ideal but not essential 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

"The front page of the internet,” Reddit brings over 500 million people together each month through their common interests, inviting them to share, vote, comment, and create across thousands of communities. Come for the cats, stay for the empathy.

Reddit is looking for an Ads Measurement Lead in London to help our advertising partners succeed on our platform. This role will be an integral part of the Marketing Sciences team, and overall Marketing organization – driving our value proposition to agencies and brands by demonstrating the power and performance of Reddit as a media platform. In short, we’re looking for a measurement lead with a marketers mindset.  This Lead will be a key partner to our sales team, fusing best practices, industry knowledge, and critical thinking in order to help clients achieve their brand and  performance goals on Reddit.  This role will be focused on supporting the Sales team to help grow full funnel revenue through measurement, partnerships and signals excellence. 

As Reddit is a rapidly growing company, your primary responsibilities will evolve over time and there is a significant opportunity to drive impact within Reddit and support your own career growth. This role reports directly to the Head of Measurement, EMEA.

Responsibilities:

• Daily responsibilities will span across advertising measurement, performance optimizations, vendor development, advertising strategy, teaching and supporting our sales team, and research. 
• Measurement knowledge including attitudinal survey research, offline and online sales/ROI measurement, impression/attribution/conversion and mobile tracking, 1st and 3rd party insights storytelling, and custom research.
• Collaborate closely with Client Account Managers to gain a deep understanding of clients’ campaign setups, measurement stack and performance goals, as well as collaborate closely with Product & PMM.
• Translate global best practices into EMEA context, creating playbooks and best practices for EMEA specific campaigns. 
• Translate data insights into actionable recommendations with clear justifications and expected outcomes, maintaining regular communication of vertical updates and optimization suggestions to our team.
• Leverage measurement results to drive sales impact - developing benchmarks, case studies, media & creative best practices, and refinement/optimization to our audience and targeting strategy to improve efficiency and effectiveness.
• Partner with Sales, Marketing, and Brand Strategy to develop compelling storylines that highlight opportunities for Reddit advertisers and our competitive advantage.  Join key client meetings as a subject matter expert to provide technical guidance and objection handling. 
• Develop and support our go-to-market teams in EMEA  with your measurement expertise, industry knowledge, and insights specific to market nuances.
• Support the execution of innovative primary research that amplifies our narrative and value proposition to advertisers, and the development of insights products that position Reddit as a curator of business-critical learnings to advertisers. 
• The ideal candidate is someone who possesses the ability to collaborate effectively, identify & understand issues, and work effectively to create long-term solutions.

Required Qualifications:

• A data-driven storyteller that’s passionate about measurement to inspire and drive action. 
• 5+ years in ad research or ad tech – at a research vendor, media owner, client or agency partner.
• You are familiar with the ad measurement landscape and the primary vendors, products, and services that advertisers use to measure performance  & brand - and how it all works from a technical perspective.  
• A knowledge of experimentation and familiarity with the underlying statistical methods 
• Expertise in these three areas of measurement across verticals:
• Reach: impressions, viewability, on-target percentage, brand safety, etc.
• Resonance: brand awareness, consideration, intent, etc.
• Reaction: attribution, conversion, sales lift, tune-in, foot traffic, etc.
• Experience optimizing toward DR focused KPIs, as well as knowledge of holistic media planning to support brand awareness and performance campaigns in tandem 
• Experienced in executing incrementality testing, developing test+learn agendas and working with engineering + product teams on advanced measurement cases. 
• You have a strong background in the execution, analysis, and presentation of quantitative advertising research. 
• Proven ability to weave primary research, 1st party platform data, and 3rd party/syndicated research together into a cohesive and compelling story of strategic importance.
• Experience working with measurement vendors to bring new services and capabilities to life at a technology company.
• Exceptional written and oral communication skills – you’re articulate and engaging
• Motivated self-starter who thrives in unstructured environments on an evolving team
• BA/BS degree

Benefits:

• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Group Personal Pension Scheme with Employer match
• Private Medical and Dental Scheme
• Income Replacement Programs
• Bike to Work scheme
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

Hudson River Trading (HRT) is seeking exceptional full-time PhD students to join our Algorithm Development team. Algorithm Developers are responsible for building and maintaining the models that drive our trading. A typical day involves applying rigorous statistical analysis to vast quantities of market and financial data to produce predictive trading models. 

In this role, you will work alongside fellow Algorithm Developers and Software Engineers to research, develop, and test novel order execution and model training methods to increase trading efficiency. This will involve running models live on our high-performance trading infrastructure and analyzing daily performance to maintain ongoing profitability. You can expect to apply your advanced academic research experience and expertise to impactful real world problems in trading across time horizons and machine learning strategies.

Profile

• You’re excited to apply your research expertise to identify new opportunities in worldwide markets  
• You enjoy both self-guided research and collaborating with others to analyze and fix problems efficiently
• You are a critical thinker who can learn and implement new skills in a fast-changing environment

Qualifications

• You are a full-time PhD student in a quantitative discipline (math, physics, computer science, statistics, or a related program) who is eligible for full-time roles in 2026
• Fluency in Python
• Experience with statistical analysis, numerical programming, or machine learning in Python, Pandas/Numpy, R, and/or MATLAB
• Brilliant analytical and problem-solving skills
• Ability to work creatively and independently on long-term technical problems

The estimated base salary for this position is 300,000 USD per year (or local equivalent). The base pay offered may vary depending on multiple individualized factors, including location, job-related knowledge, skills, and experience. This role will also be eligible for discretionary performance-based bonuses and a competitive benefits package.

Hudson River Trading (HRT) is seeking a Technical Recruiter to join our global Recruiting team. In this role, you will focus on hiring engineers across our Trading Technology (live trading environment) and Research & Development (enabling research) engineering teams. You will partner directly with hiring managers who have incredibly high standards, helping them navigate a competitive talent landscape. You will engage with deeply technical candidates, and manage the end-to-end hiring process for a variety of technical roles within HRT’s engineering ecosystem. 

HRT is one of the top quantitative trading firms in the world. We combine world-class engineering and scientific rigor with a low-ego, collaborative culture. Our people and our compute capabilities are our two most important differentiators, and that is where we are investing the most. We want recruiters who bring a unique perspective and curiosity, who can challenge the status quo of how to find the brilliant yet humble technical talent that make HRT so special. 

Responsibilities 

• Partner directly with engineering leadership on recruitment strategy, and be a proactive and consultative strategic partner to hiring managers
• Manage the end-to-end hiring pipelines of engineering roles from first outreach through offer acceptance, including navigating complex offer negotiations
• Provide a high-touch, white-glove candidate experience across both opportunistic roles and high-volume pipelines
• Apply an engineering mindset to your recruitment approach, continuously leveraging recruiting data & analytics to identify inefficiencies and iterate on your process
• Build relationships with external recruitment agencies to generate high-quality candidate flow for your roles
• Conduct market research and talent mapping projects to identify top technical talent, uncover candidate trends, and complete competitor analyses
• Attract passive candidates using creative sourcing methods (open-source community involvement, network building, direct outreach, referrals) to build and maintain talent pipelines for current and future hiring needs

Qualifications 

• 3+ years of full life cycle technical recruiting experience 
• Bachelor’s degree 
• Proven success recruiting in specialized technical domains 
• Strong talent mapping capabilities—comfortable researching companies, org structures, roles, and skills in depth
• Data-driven mindset with experience using recruiting analytics to guide strategy 
• Excellent cross-functional verbal and written communication skills 
• A passion for building technical teams and delivering an outstanding candidate experience 

The estimated base salary range for this position is 150,000 to 250,000 USD per year (or local equivalent). The base pay offered may vary depending on multiple individualized factors, including location, job-related knowledge, skills, and experience. This role will also be eligible for discretionary performance-based bonuses and a competitive benefits package.

Hudson River Trading (HRT) is one of the top algorithmic trading companies in the world. Our research cluster is the backbone of our success; it’s where all of our trading strategies are generated.

We use a large, customized research environment with highly advanced CPU and GPU compute, storage, and networking technology. Our team thinks about the entire software stack, from the user-level API to optimizing performance out of low-level caching. We deal with everything from the theoretical, like fair resource scheduling, to the concrete, like optimizing a trader’s new program run-time performance. 

As a distributed compute engineer in a user-facing environment, you’ll develop and improve on technical solutions that make research as easy and efficient as possible. You’ll work everyday with both talented quantitative traders and software engineers across all trading teams.

Responsibilities

• Ensure HRT’s research environment is best in class, with a focus on user workloads
• Maintain and improve resource scheduling, data caching, and job monitoring to make research as easy, fast, and efficient as possible, using both in-house and open source solutions
• Optimize workloads at the user level to speed up user iteration speed
• Tune workloads at the infrastructure level to make them more resource-efficient
• Share metrics and real-time information with users to give insight into workload behavior
• Sit down with users to understand their specific technical needs
• Contribute individually and through leadership and coordination of the above
• Set technical direction for the platform and take holistic ownership of the software infrastructure that supports Algo research

Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, or a related field
• Strong C++ expertise (daily use preferred)
• Python familiarity preferred
• Experience collaborating closely with quantitative researchers and traders to understand their needs
• Great communication capabilities
• Superior design, debugging, and problem solving skills
• Knowledge of UNIX operating systems (we use Linux), system/processor performance, and network communication

The estimated base salary range for this position is 200,000 to 300,000 USD per year (or local equivalent). The base pay offered may vary depending on multiple individualized factors, including location, job-related knowledge, skills, and experience. This role will also be eligible for discretionary performance-based bonuses and a competitive benefits package.

Hudson River Trading (HRT) is a quantitative trading firm at the forefront of technological innovation. We build and deploy cutting-edge systems within one of the world’s most advanced computing environments to power our global trading operations. Our non-siloed, collaborative coding environment empowers talented engineers to make significant contributions and see their impact daily. At HRT, you'll be challenged to solve the most complex problems in trading alongside many of the brightest minds in the field.

We are seeking highly motivated and skilled Research Engineers who will work very closely with our Algo Developer (Quant Research) trading teams. These roles require exceptional programming fundamentals, a strong user focus, and the ability to thrive in a fast-paced environment with constantly evolving requirements. Multitasking and context switching are inherent aspects of this role, through which you will gain insight into the ideation and execution of some of the world's most sophisticated trading strategies.  

Research Engineers at HRT work on a wide variety of projects. Examples include:

• Designing highly customized quantitative systems that enable Algo Developers to easily express and backtest new predictive signals.
• Building world-class research tooling to speed up Algo Developers’ research iteration.
• Aiding the development and deployment of very large deep learning models for HRT’s live trading.
• Improving HRT’s monetization systems which turn our predictions into profitable trades.
• Evaluating sim vs. live differences to improve the fidelity of our simulations.
• Building systems to monitor and manage live trading.
• Specializing in specific time horizons, from high frequency trading to mid-to-low frequency hedge fund-style strategies.
• Working across a very wide variety of asset classes (from equities to fixed income to options) and regions (from North America to Asia Pacific) – you’ll interact with markets across the world!

Responsibilities

• Design, develop, and maintain robust, performant, and scalable software systems.
• Optimize existing codebases for performance, reliability, and efficiency.
• Debug complex issues across distributed systems in a time-sensitive environment.
• Optimize both the mechanics and ergonomics of Algo Developer research workflows; this requires developing a deep intuition for research methodologies.
• Balance the short term goals of individual trading teams with the longer term goals of HRT’s generalized trading platforms across trading teams. Because we don’t work in a pod environment, REs on different trading teams are expected to share technology and ideas.

Qualifications

• Completed a Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field. If you are currently pursuing your Bachelor's degree, please apply to our Campus/New Grad opportunities.
• Previous experience at a top-tier finance or technology company with an excellent track record of rapid advancement and superlative reviews.
• Experience with supporting internal users is preferred; bonus if you have real hands-on experience with quant research and/or ML/Deep Learning platforms.
• Experience with python numerical, ML and data-oriented libraries is a big plus (e.g. pandas, scikit, pytorch, etc.)
• Candidates should be prepared for technical interviews in either Python or C++. While there is no hard language requirement for RE roles, proficiency in one of these languages will be assessed during the interview process.
• Kindness and empathy is a real requirement. No “smart jerks” at HRT. 
• Strong understanding of data structures, algorithms, and design principles.
• Excellent communication skills, both written and verbal.
• HRT ships every day. The ability to thoughtfully, methodically, and reliably deploy new software and features is a critical skill. 
• If you have management experience, that’s always a bonus – but even so, expect to code!

The estimated base salary range for this position is 200,000 to 300,000 USD per year (or local equivalent). The base pay offered may vary depending on multiple individualized factors, including location, job-related knowledge, skills, and experience. This role will also be eligible for discretionary performance-based bonuses and a competitive benefits package.

For more info about interviewing at HRT, see this blog!

Hudson River Trading (HRT) is seeking curious, thoughtful engineers who enjoy working with data and solving real-world technical problems to join our growing Market Structure Analysis team. In this role as a Quantitative Latency Engineer, you’ll apply data-driven methodologies to understand and optimize trading technology and real-time interactions with financial markets across the globe, spanning traditional and crypto exchanges. No prior finance experience is needed!

Responsibilities 

• Analyze time series network and exchange protocol captures
• Become familiar with the details of specific markets, attend presentations and liaise with exchange counterparts
• Research exchange features, capabilities, and architecture
• Automate collection and visualization of metrics that quantify efficacy of exchange communication
• Formulate and conduct controlled experiments that measure impact of calculated changes to HRT’s trading infrastructure
• Communicate ideas, requirements, and results across disparate teams
• Improve fill rate of our hardware-based trading strategy
• Reduce incidence of cancel-reject responses
• Investigate and report details of various latency-sensitive exchanges

Profile 

• You possess a degree in Data Analytics or a related field
• You can collect and interpret network and/or financial market data
• You have professional experience in latency reduction, preferably in finance
• You have a basic understanding of proprietary trading and exchange technologies

Skills 

• Proficiency in data analytics including statistics, data visualization, and working with large data sets
• Basic understanding of TCP and UDP network protocols
• Extensive experience with Python and relevant data libraries (Pandas, Numpy/Scipy)
• Some familiarity with the details of modern computer systems and networks
• Experience with real time exchange market data and order entry a plus

The estimated base salary range for this position is 200,000 to 300,000 USD per year (or local equivalent). The base pay offered may vary depending on multiple individualized factors, including location, job-related knowledge, skills, and experience. This role will also be eligible for discretionary performance-based bonuses and a competitive benefits package.

Hudson River Trading (HRT) is a quantitative trading firm at the forefront of technological innovation. We build and deploy cutting-edge systems within one of the world’s most advanced computing environments to power our global trading operations. Our bottom-up approach to projects and collaborative coding environment empower talented engineers to make significant contributions and see their impact daily. At HRT, you'll be challenged to solve the most complex problems in trading alongside many of the brightest minds in the field.

We are always seeking highly motivated and skilled Software Engineers across many different teams at HRT. These roles demand exceptional programming fundamentals, sharp debugging abilities, and strong critical thinking and communication skills. Engineers at HRT work on a wide variety of platform and trading-adjacent projects. Examples include:

• Improving scheduling efficiency of distributed computations, speeding up research iteration.
• Enhancing developer experience through language tooling, jupyter extensions, and AI tools.
• Leveraging LLMs to make operational support tasks faster and more efficient.
• Profiling computer usage at all levels, from system calls to large scale distributed computations.
• Building systems to interact with trading venues and monitor risk.

Responsibilities

• Design, develop, and maintain robust, efficient, and scalable software systems.
• Debug complex issues across distributed systems in a time-sensitive environment.
• Contribute to all phases of the software development lifecycle, from ideation to deployment and support.
• Deliver exceptional experiences for internal users; your success will be directly tied to your ability to understand the needs of the people around you and apply your technical skills to efficiently meet them.

Qualifications

• Completed a Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field. If you are currently pursuing your Bachelor's degree, please apply to our Campus/New Grad opportunities.
• Previous experience at a top-tier finance or technology company with an excellent track record of rapid advancement and superlative reviews.
• Experience with applications of cutting-edge technology is preferred; being a core contributor to said technology is even better.
• Candidates should be prepared for technical interviews in Python. While there is no hard language requirement for these roles, proficiency in one this language will be assessed during the interview process.
• Kindness and empathy is a real requirement. No “smart jerks” at HRT. 
• Strong understanding of data structures, algorithms, and design principles.
• Excellent communication skills, both written and verbal.
• HRT ships every day. The ability to thoughtfully, methodically, and reliably deploy new software and features is a critical skill. 
• If you have management experience, that’s always a bonus – but even so, expect to code!

The estimated base salary range for this position is 200,000 to 300,000 USD per year (or local equivalent). The base pay offered may vary depending on multiple individualized factors, including location, job-related knowledge, skills, and experience. This role will also be eligible for discretionary performance-based bonuses and a competitive benefits package.

For more info about interviewing at HRT, see this blog!

About the role

We're looking for a Senior UX Researcher who brings rigour and curiosity to both product and marketing research. Someone who's as comfortable running foundational product studies as they are digging into brand perception, buyer mindsets, or how a marketing site actually works for the people using it.

This is strategic, high-visibility work — you'll partner with Product Design, Product Management, Brand, and Marketing to shape what we build and how we tell the world about it.

What makes this role unique:

• Work across both brand and product research, with real influence on each
• Research enterprise developer tools and DevOps workflows — including AI-powered features built for developers
• Fast-paced environment where research directly influences design and business decisions
• Be part of a team of talented, experienced researchers who genuinely invest in each other's growth

What you'll do

• Lead foundational, problem validation, and strategic research projects across your assigned product areas and beyond
• Drive both brand and product research — including buyer persona development, brand perception studies, and digital experience research — that directly informs positioning and messaging
• Be the expert on the users within your area of coverage: their behaviours, pain points, workflows, and goals
• Make connections across research initiatives, surfacing macro insights that no single study could reveal on its own
• Build trusted relationships with Product Design, Product Management, Brand, and Marketing counterparts, guiding them to the right research approach
• Advocate for and socialise actionable insights in a clear and compelling way that increases empathy across the organisation
• Independently drive research prioritisation across stage groups, balancing impact, product direction, and company objectives
• Mentor other researchers and actively shape how the Experience Research team works, through process iteration, documentation, and peer reviews

What you'll bring

• Empathetic, curious and open-minded
• Deep mixed-methods research experience across qualitative and quantitative methods
• A track record in both product research and marketing or brand research
• The ability to guide stakeholders — including senior ones — toward the right approach, even when they arrive with a firm opinion
• Strong instincts for prioritisation across multiple stakeholder groups in a fast-moving environment
• Clear, compelling communication that makes findings land with product, brand, and marketing audiences
• Experience working in a highly iterative, fast-paced environment, with the ability to pivot with sudden changes in direction
• Demonstrated ability to work effectively in a fully remote, globally distributed team — with strong async communication habits
• Self-motivated and self-managing, with strong organisational skills
• Ability to ramp up to a highly technical domain quickly
• Share our values, and work in accordance with those values
• Able to conduct research in a fully remote setting and use GitLab as part of your daily workflow
• Experience working on AI products, particularly for enterprise dev tooling, is a plus
• Experience working on enterprise and/or developer tooling products is a plus

The Brattle Group is looking for a Research Analyst (RA) to work out of our London office on a permanent basis.

ABOUT THE BRATTLE GROUP AND ECONOMIC CONSULTING

The Brattle Group is a leading global economic and litigation consulting firm. We provide expert analysis and testimony in legal disputes, regulatory proceedings, and business strategy. Our teams apply economic, financial, and analytical expertise to solve complex problems and provide strategic insights for our clients. At The Brattle Group, we bridge the gap between economic theory and real-world application, helping clients make informed decisions in areas such as corporate finance, energy, competition, and regulatory economics.

WHAT IS ECONOMIC CONSULTING?

Economic consulting involves using economic theories, quantitative methods, and data analysis to address legal and business challenges. Consultants work on high-stakes projects, providing expert testimony and strategic advice to law firms, corporations, and government agencies. Our work influences major decisions and outcomes in legal cases and business strategies worldwide.

RESEARCH ANALYST ROLE

As an RA at The Brattle Group, you will be integral to our project teams, collaborating with senior consultants and experts. Your responsibilities will include:

• Combining economic theory and industry knowledge to solve real problems
• Diving into data, using statistical analyses to extract information from messy data
• Constructing models from a blend of theoretical concepts to answer complex questions
• Reviewing literature and industry trends to understand the debate around key developments
• Conducting statistical analysis and working with data using tools such as Stata, R, Excel or Python
• Auditing and contributing to the creation of financial, economic, and operational models 

TYPICAL CASES IN METRICS

In the METRICS practice, you will work on cases such as:

• Antitrust & Competition: Research markets, evaluate any restrictions to competition and, estimate any relevant damages.
• Telecom: Conduct analysis related to competition, auctions, and mergers within the telecom industry.
• Consumer Protection and Product Liability: Identify the effects of misinformation on consumer choice, elicit the value that consumers place on particular product features through the statistical and econometric evaluation of sales data.

RA CAREER DEVELOPMENT

At The Brattle Group, your career growth is a priority. As an RA, you will gain valuable skills in applied economics and finance. You'll discover your strengths and interests, and how to best apply your skills. You will be paired with a peer-level buddy and a manager-level mentor to help you make the most of your time at Brattle. By the end of your first year, you will have learned to conduct basic research, write and revise code, collaborate on analysis, present research findings clearly and concisely. You will have also gained experience and aptitude across industries and coding languages.

THE CANDIDATE

The ideal candidate will possess:

• A master’s degree in a quantitative discipline (e.g. economics, economics of competition and regulation etc.), with strong academic performance.
• Great teamwork and leadership skills. Our project work is done almost exclusively on teams, so it’s critical that our RAs work well with others. 
• Intellectual curiosity and creativity. We are looking for candidates who consistently want to learn more and approach problems with creativity.
• A high degree of ownership and commitment. Successful RAs are committed to delivering their best work product, taking ownership of their work, and engaging in excellent client services.

Additionally, we look for candidates who:

• Have data analysis experience using software such as Excel, R or Stata
• Interest and understanding of antitrust cases (monopolies, abuse of dominance, cartels)
• Passion for creative problem-solving; ability to communicate complex concepts effectively
• Fluency in English (professional proficiency in another European language is a plus)

THE PROCESS

Please submit the following materials through the link below:

• Cover letter
• Resume
• Transcript(s) (unofficial copies accepted)

Brattle offers a competitive benefits package, base salary, and bonus program for eligible roles based on individual and firm performance.

1486 - Analytics, Senior Manager

Role Summary and Impact

Join an award-winning team at the heart of UK government, where your work will genuinely shape lives. As part of WPP 650 you’ll be part of a supportive, collaborative environment that values curiosity, kindness, and growth. Together, we use behaviour change principles to design smarter services, influence better decisions, and help millions of people across the country.

Named WPP 650, after the 650 UK parliamentary constituencies, the name is a reminder that our work must reflect the full breadth of the country, every community, every audience. No two days are the same. The challenges are complex, the problems worth solving, and the learning is constant. You’ll tackle issues that matter, alongside talented colleagues who care deeply about what they do. It’s demanding – but always rewarding.

This is meaningful work with real-world impact – the kind you can point to with pride.

Analytics, Senior Manager - Government

We’re on a mission to transform marketing by building the fastest, most connected data platform that bridges marketing strategy to scaled activation. We work with agencies and clients to transform the value of data by bringing together technology, data and analytics capabilities. We deliver this through the Open Media Studio, an AI-enabled media and data platform for the next era of advertising. We’re endlessly curious. Our team of analytical thinkers, builders, creators and problem solvers are over 1,000 strong, across 20 markets around the world.

Our UK Analytics capabilities are central to our success, empowering WPP Media’s clients with a full range of Analytics services that deliver tangible impact. This role sits within the broader WPP Media Analytics structure, drawing on the specialist expertise of Modelling, Analytics Consultancy, and Data Science & Solutions teams.

Position Overview

The Analytics Senior Manager, Government will play a crucial role in the dedicated analytics team supporting the UK Government account. This position is responsible for leading the implementation of comprehensive measurement strategies, translating complex client briefs into appropriate analytical methodologies, and driving the development of campaign measurement and KPI frameworks. The Senior Manager will coordinate analytical efforts, ensure consistency in approach across various initiatives, and actively contribute to identifying strategic insights that drive effective communication and behaviour change for government clients. This role requires a blend of hands-on analytical expertise, client engagement, and mentorship of junior team members.

Skills and Experience

Client Leadership:

• Act as a key analytical partner, translating complex UK Government client briefs into appropriate and actionable measurement methodologies.
• Lead dialogues with clients and internal agency teams, leveraging expert knowledge of research methodologies and consumer trends to guide best practices.
• Ensure that measurement and effectiveness are integrated as core considerations at all stages of the planning process for government campaigns, from strategy development through to activation.

Strategic Measurement & Delivery:

• Lead the development of campaign measurement and KPI frameworks, ensuring clear expectations of what 'good' looks like for government initiatives.
• Be responsible for identifying and recommending the most appropriate measurement methodologies for UK Government client briefs, including predictive modelling (e.g., MMM), survey measurement, digital attribution, attention, and reach measurement.
• Conduct regular measurement audits of the UK Government's current capabilities, prioritising and recommending improvements to measurement setups based on effort vs. return.
• Take ownership of client learning agendas, distilling the complexity of multiple research studies into clear campaign performance themes.
• Clearly articulate the narrative from research/effectiveness studies – identifying what is working, what isn’t working, and what should be done in the future to improve campaign performance.
• Collaborate with planning and activation teams to ensure learnings from previous analysis are fed back into future planning cycles.
• Contribute to target setting and forecasting for future campaign performance based on an understanding of historic performance trends/analysis.
• Develop an understanding of the drivers of performance beyond marketing levers to provide a broader view on the most effective approach to maximise client performance.

Commercial Growth & Innovation:

• Proactively identify and explore innovative third-party methodologies and data sets that can enhance our understanding of UK Government campaign effectiveness.
• Contribute to building business cases for incremental investment in advanced effectiveness solutions.
• Participate in relevant industry bodies and attend training and events to stay at the forefront of industry best practices.

Team Leadership & Development

• Manage and mentor junior team members on a day-to-day basis, fostering their development and growth within the team.
• Contribute to thought leadership pieces promoting excellence in insight and audience understanding within WPP Media and the wider industry

Skills and experience required

• Strong analytical background.
• Proven experience in marketing effectiveness, media measurement, and advanced analytics, preferably within an agency or consultancy environment.
• Excellent knowledge of key measurement methodologies including marketing mix modelling, qualitative & quantitative research, and digital attribution.
• Strong commercial acumen with the skills to drive efficiencies and contribute to revenue.
• Proficiency in advanced Excel for data analysis and manipulation.
• Strong working knowledge of key industry tools and sources such as TGI, IPA Touchpoints, BrandWatch, Meltwater, YouGov Profiles, and YouGov BrandIndex is preferred, but not essential.
• Experience with budget and resource management for analytical projects.
• Exceptional communication and presentation skills, with the ability to distil complex data into clear, concise, and compelling narratives for diverse audiences, including senior government stakeholders.
• Demonstrated ability to develop and drive strategic thought based on data.
• Familiarity with data governance, privacy regulations (e.g., GDPR), and ethical considerations relevant to public sector data usage in the UK.
• Experience with measurement of behaviour change would be beneficial

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please note this is a UK based role and requires individuals to have the right to work in this location

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

#LI-Promoted

1487 - Analytics, Senior Manager

Role Summary and Impact

Join an award-winning team at the heart of UK government, where your work will genuinely shape lives. As part of WPP 650 you’ll be part of a supportive, collaborative environment that values curiosity, kindness, and growth. Together, we use behaviour change principles to design smarter services, influence better decisions, and help millions of people across the country.

Named WPP 650, after the 650 UK parliamentary constituencies, the name is a reminder that our work must reflect the full breadth of the country, every community, every audience. No two days are the same. The challenges are complex, the problems worth solving, and the learning is constant. You’ll tackle issues that matter, alongside talented colleagues who care deeply about what they do. It’s demanding – but always rewarding.

This is meaningful work with real-world impact – the kind you can point to with pride.

Analytics, Senior Manager - Government

We’re on a mission to transform marketing by building the fastest, most connected data platform that bridges marketing strategy to scaled activation. We work with agencies and clients to transform the value of data by bringing together technology, data and analytics capabilities. We deliver this through the Open Media Studio, an AI-enabled media and data platform for the next era of advertising. We’re endlessly curious. Our team of analytical thinkers, builders, creators and problem solvers are over 1,000 strong, across 20 markets around the world.

Our UK Analytics capabilities are central to our success, empowering WPP Media’s clients with a full range of Analytics services that deliver tangible impact. This role sits within the broader WPP Media Analytics structure, drawing on the specialist expertise of Modelling, Analytics Consultancy, and Data Science & Solutions teams.

Position Overview

The Analytics Senior Manager, Government will play a crucial role in the dedicated analytics team supporting the UK Government account. This position is responsible for leading the implementation of comprehensive measurement strategies, translating complex client briefs into appropriate analytical methodologies, and driving the development of campaign measurement and KPI frameworks. The Senior Manager will coordinate analytical efforts, ensure consistency in approach across various initiatives, and actively contribute to identifying strategic insights that drive effective communication and behaviour change for government clients. This role requires a blend of hands-on analytical expertise, client engagement, and mentorship of junior team members.

Skills and Experience

Client Leadership:

• Act as a key analytical partner, translating complex UK Government client briefs into appropriate and actionable measurement methodologies.
• Lead dialogues with clients and internal agency teams, leveraging expert knowledge of research methodologies and consumer trends to guide best practices.
• Ensure that measurement and effectiveness are integrated as core considerations at all stages of the planning process for government campaigns, from strategy development through to activation.

Strategic Measurement & Delivery:

• Lead the development of campaign measurement and KPI frameworks, ensuring clear expectations of what 'good' looks like for government initiatives.
• Be responsible for identifying and recommending the most appropriate measurement methodologies for UK Government client briefs, including predictive modelling (e.g., MMM), survey measurement, digital attribution, attention, and reach measurement.
• Conduct regular measurement audits of the UK Government's current capabilities, prioritising and recommending improvements to measurement setups based on effort vs. return.
• Take ownership of client learning agendas, distilling the complexity of multiple research studies into clear campaign performance themes.
• Clearly articulate the narrative from research/effectiveness studies – identifying what is working, what isn’t working, and what should be done in the future to improve campaign performance.
• Collaborate with planning and activation teams to ensure learnings from previous analysis are fed back into future planning cycles.
• Contribute to target setting and forecasting for future campaign performance based on an understanding of historic performance trends/analysis.
• Develop an understanding of the drivers of performance beyond marketing levers to provide a broader view on the most effective approach to maximise client performance.

Commercial Growth & Innovation:

• Proactively identify and explore innovative third-party methodologies and data sets that can enhance our understanding of UK Government campaign effectiveness.
• Contribute to building business cases for incremental investment in advanced effectiveness solutions.
• Participate in relevant industry bodies and attend training and events to stay at the forefront of industry best practices.

Team Leadership & Development

• Manage and mentor junior team members on a day-to-day basis, fostering their development and growth within the team.
• Contribute to thought leadership pieces promoting excellence in insight and audience understanding within WPP Media and the wider industry

Skills and experience required

• Strong analytical background.
• Proven experience in marketing effectiveness, media measurement, and advanced analytics, preferably within an agency or consultancy environment.
• Excellent knowledge of key measurement methodologies including marketing mix modelling, qualitative & quantitative research, and digital attribution.
• Strong commercial acumen with the skills to drive efficiencies and contribute to revenue.
• Proficiency in advanced Excel for data analysis and manipulation.
• Strong working knowledge of key industry tools and sources such as TGI, IPA Touchpoints, BrandWatch, Meltwater, YouGov Profiles, and YouGov BrandIndex is preferred, but not essential.
• Experience with budget and resource management for analytical projects.
• Exceptional communication and presentation skills, with the ability to distil complex data into clear, concise, and compelling narratives for diverse audiences, including senior government stakeholders.
• Demonstrated ability to develop and drive strategic thought based on data.
• Familiarity with data governance, privacy regulations (e.g., GDPR), and ethical considerations relevant to public sector data usage in the UK.
• Experience with measurement of behaviour change would be beneficial

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please note this is a UK based role and requires individuals to have the right to work in this location

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

#LI-Promoted

Thanks for your interest in Winton! 

If you can't find an opportunity that matches your skillset, please register your interest below for future updates on suitable roles.

In the meantime, please check out our latest news and LinkedIn page to stay up to date with that is happening at Winton. 

We look forward to reviewing your application.

Thanks for your interest in Winton! 

If you can't find an opportunity that matches your skillset, please register your interest below for future updates on suitable roles. 

In the meantime, please check out our latest news and LinkedIn page to stay up to date with that is happening at Winton. 

We look forward to reviewing your application.

We seek a quantitative researcher to join our Investment Management & Research group. As part of a collaborative quant team, you will partner with portfolio managers, researchers and technologists to implement and operate our core systematic macro strategies.

Your responsibilities will include:

• Researching and backtesting systematic macro trading signals
• Developing and operating trading strategies across a wide range of markets
• Partnering with data engineering and technology teams to build and improve infrastructure

What we are looking for:

• Previous experience (2+ years) working in a systematic macro trading environment, preferably as part of an established quant group trading futures, forwards and related markets
• Data analysis and coding experience (preferably Python/pandas/numpy)
• Strong communication skills with the motivation to work in a large collaborative investment group structure

We are seeking a talented Full-Stack Developer with strong experience in modern web technologies, ideally with deep expertise in Angular or a similar front-end framework, and solid capability across backend technologies. The ideal candidate is enthusiastic, collaborative and delivery-focused, with a strong sense of ownership and ability to pick things up quickly in a fast-paced environment. They will bring both a user-centred mindset and the technical depth required to deliver robust end-to-end solutions for both internal and external audiences.

You will be part of a friendly and collaborative broader team responsible for post-trade and reporting software development. The role involves working closely with our Client Solutions team to understand requirements, design solutions and ensure exceptional user experience from both a UI and data quality perspective. In addition to project work, you will have regular opportunities to implement enhancements for both business and technology.

Your responsibilities will include: 

• Build, enhance and maintain high-quality, well-tested web applications using Angular and C#
• Contribute to UI architecture, component design, reusability and performance
• Ensure our UIs are intuitive, responsive and accessible across devices and browsers
• Design and implement backend services, APIs and data integrations
• Work across the full application lifecycle: requirements gathering, design, implementation, testing, release and support
• Build high-quality, well-tested code with automated test coverage
• Engage directly with business teams to understand requirements and translate them into thoughtful technical solutions
• Support production systems, investigate issues and implement fixes where required
• Collaborate through code reviews, design discussions, and knowledge sharing
• Build domain knowledge in both business and technology areas

What we are looking for: 

• A bachelor’s or master’s degree in a STEM subject
• 3+ years of full-time professional software development experience
• Strong experience with Angular (preferred), React or other structured modern front-end framework
• Comfortable with enterprise-grade backend technologies such as C#/.NET (preferred) or Java
• Good understanding of modern UI patterns, state management, component-driven development and web performance optimisation
• Solid understanding of application architecture, data modelling and integration patterns
• Strong problem-solving skills across multiple technologies and business domains
• Enthusiastic, collaborative and comfortable working closely with business stakeholders
• Strong communication skills with both technical and non-technical colleagues and a positive, can-do attitude
• Keen about using AI-assisted development tools and integrating them into daily workflow