About Appier 

Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information.

About the role

We're looking for an experienced data engineer to build and scale our data infrastructure. You'll work on mission-critical systems that power our data-driven decision making, designing robust pipelines and optimizing distributed platforms that process massive datasets.

Responsibilities

• Design, develop, and maintain production data pipelines processing hundreds of terabytes of data daily across distributed systems
• Build, manage, and optimize large-scale data platforms including Spark clusters, Kafka clusters, and related big data infrastructure
• Develop and operate data warehouse systems and ETL pipelines for data collection, processing, storage, and analytics
• Profile and tune performance of critical components to optimize throughput, reduce latency, and improve resource efficiency
• Establish architectural foundations and engineering best practices for the platform
• Design frameworks and tooling to streamline software development, deployment, monitoring, and observability
• Provide technical expertise and guidance on big data system design, performance optimization, and scalability challenges

About you

[Minimum qualifications]

• BS/MS degree in Computer Science or related technical field
• 2+ years of hands-on experience building and operating large-scale distributed systems
• Proficiency in Java and/or Scala for production-level development
• Proven experience building ETL pipelines and data processing workflows using Apache Spark
• Experience managing and optimizing data lakes or data warehouses at scale
• Ability to work independently and adapt quickly in fast-paced, dynamic environments
• Self-motivated learner who takes ownership, manages multiple priorities effectively, and thrives in collaborative team settings
• Experience deploying and managing infrastructure on public cloud platforms (AWS, GCP, or Azure)

[Preferred qualifications]

• Proficiency in Python and/or Golang for building production systems
• Experience profiling and optimizing JVM performance for high-throughput applications
• Hands-on experience managing and operating data platforms such as Hadoop, Kafka, Flink, Hive, Trino, Presto, or ClickHouse
• Knowledge of modern open table formats including Apache Iceberg, Delta Lake, or Hudi 
• Active contributions to open source projects (please include your GitHub profile if applicable)

#LI-AK1

About Appier 

Appier (TSE: 4180) is an AI-native Agentic AI as a Service (AaaS) company that empowers businesses to create value through cutting-edge AdTech and MarTech solutions. Founded in 2012 with the vision of “Making AI Easy by Making Software Intelligent,” Appier helps businesses turn AI into ROI through its Ad Cloud, Personalization Cloud, and Data Cloud—each powered by Agentic AI that enables autonomous, adaptive, and real-time decision-making. Today, Appier operates 17 offices across APAC, the US, and EMEA, and is listed on the Tokyo Stock Exchange. Learn more at www.appier.com.

About the role

We are looking for a Machine Learning Scientist Intern to join the Enterprise Solution Science Team.
This team focuses on applying cutting-edge ML technologies to real-world marketing problems by combining them with omnichannel customer data.

We are currently looking for individuals who can commit to an internship schedule of 2~4 days (16~32 hours) per week. This internship opportunity entails a minimum duration of 6 months, beginning from the present date. We advise prospective applicants to carefully assess their availability for this commitment before submitting their applications.

[ Due to the hybrid work model, this position cannot be fully remote and requires working in the Taiwan office. ]

Responsibilities

• Work on one of the following ML or LLM topics: user prediction, recommendation, agents, and chatbots.
• Collaborate closely with senior ML scientists to define ML problems, algorithm development, conduct evaluations, monitoring, and continuous optimization.
• Stay up to date with the latest research and proactively propose innovative applications.

About you

[Minimum qualifications]

• Bachelor's degree in Computer Science, Machine Learning, Mathematics, Electrical Engineering, or related fields. (Master's degree preferred)
• 2+ years of experience in ML or LLM.
• Proficient in Python.
• Proficient in one of the below
  1.Core ML and deep learning concepts: feature engineering, recommendation, regression, classification, clustering, etc.
  2.LLM applications development techniques: RAG, agent, chatbots.
• Able to evaluate models with systematic and quantitative analysis.
• Strong data intuition and familiarity with basic statistical concepts.

[Preferred qualifications]

• Impact-driven mindset, strong analytical and problem-solving skills, and a continuous passion for learning cutting-edge technologies.
• Proficient in using LLM-powered tools (e.g., Github Copilot, ChatGPT) to boost development productivity.

#LI-AK1

【About the role】

We are seeking a Data Analyst Intern in Taiwan that will be part of a product R&D team. The role will perform data analysis to help Appier teams to answer business or operational questions.

We are seeking potential candidates who can commit to 2-3 days a week and participate in the internship for a minimum of 6 months, starting immediately. Please ensure that you have checked your availability before applying.

【Responsibilities】

• Interpret trends or patterns from complex data sets by using statistical and visualization tools.
• Conduct data analysis reports to illustrate the results and insight
• Working with scientists and engineers to monitor and diagnose the system
• Develop tools and systems that optimize analysis process efficiency and report quality.

【About you】

[Minimum qualifications]

• Senior students in college or graduate students in related field
• Good analytical skills to extract meaningful insights from the data.
• Good ability to communicate data analysis insight to audiences with different backgrounds.
• Proficient oral and written communication skills in English.
• Analytical skills and tools: Statistics knowledge and skills, using SQL to do basic data extraction and aggregation, Spreadsheet/Excel.
• Machine Learning skills: sufficient know-how of machine learning and basic experience of using machine learning tools.
• Programming skill: can write Python scripts for simple job automation.

 [Preferred qualifications]

• Working experiences in digital advertising industries.
• Hands-on experience in utilizing analytic/visualization tools (SQL, R, Tableau).
• Advanced Python programming: e.g. able to do complex analysis using Python.
• Experience in writing Spark programs for data analysis.

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

About the role:

At Cresta, the AI Agent team is on a mission to create state-of-the-art AI Agents that solve practical problems for our customers. We are focused on leveraging the latest technologies in Large Language Models (LLMs) and AI Agent systems, while ensuring that the solutions we develop are cost-effective, secure, and reliable. 

As an AI Agent Engineer, you'll be at the forefront of deploying AI agents that address real-world challenges. In this role, you will work closely with customers as well as our software and machine learning engineers, ensuring high-impact AI Agent deployments and contributing to the continuous improvement of our core AI platform. You’ll develop intelligent AI agents, integrate them seamlessly with external systems and offer hands-on technical expertise to ensure successful deployments.. This position requires strong engineering skills, adaptability, and customer engagement. If you are self-driven, analytical, and eager to leverage AI in practical applications, this role is for you.

What You'll Do :

• AI Agent Development: Develop, configure, deploy, and optimize AI agents using Cresta’s AI platform and tools.
• System Integration: Build AI agent integrations with external systems (APIs, databases, CRMs, etc.) to ensure seamless workflow integration.
• Performance Optimization: Optimize AI agent performance (e.g. fine-tune prompts and configurations) and troubleshoot issues in complex enterprise environments.
• Requirements Gathering: Collaborate with customers and internal stakeholders to gather technical requirements and translate business needs into AI Agent solutions.
• Demos & Iteration: Conduct interactive demos and present compelling proof-of-concepts to prospective customers, proactively gather feedback, and iteratively refine solutions to meet objectives.
• Project Coordination: Define project milestones, create implementation plans, and coordinate execution with internal teams to ensure on-time delivery. Provide a tight feedback loop to our product and engineering teams — identifying gaps, building custom tooling, and influencing the roadmap through real-world deployment learnings.
• Partner Cross-Functionally: Collaborate with PMs to define agent goals, iterate rapidly based on customer feedback, and shape product capabilities that maximize customer ROI.
• Technical Guidance: Serve as a trusted technical advisor for the customer, guiding best practices for AI agent adoption and usage. Provide technical guidance on AI agent best practices, including architecture design, security considerations, and scalability planning.

What We're Looking For:

• Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Experience: 3+ years of full-time working experience in software development/Consulting, AI/ML engineering, or Forward Deployed Engineering.
• Programming Skills: Proficiency in Python and Golang, with the ability to write clean, efficient code.
• AI/ML Knowledge: Familiarity with AI/ML concepts. Hands-on experience with large language models (LLMs), and prompt engineering techniques are strongly preferred.
• AI Agent Frameworks: Strong understanding of general AI agent frameworks, function calling, and retrieval-augmented generation (RAG). Hands-on experience of building such a system is strongly preferred.
• Cloud & DevOps: Experience with cloud platforms (AWS, GCP, or Azure) and DevOps practices (CI/CD, containerization, monitoring).
• Integration Expertise: Hands-on experience with integrating systems via APIs, webhooks, and data pipelines.
• Communication: Excellent communication and project management skills.
• Analytical Approach: Ability to use data-driven decision-making, including A/B testing and performance monitoring, to refine solutions.
• Collaborative Builder: You thrive in cross-functional environments, working hand-in-hand with PMs and engineers to turn real customer problems into scalable AI solutions.

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• We offer Cresta employees a variety of medical benefits designed to fit your stage of life
• Flexible vacation time to promote a healthy work-life blend
• Paid parental leave to support you and your family

Compensation at Cresta 

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai 

The Role

As a Solutions Engineer at Rhombus Power, you are a hands-on software generalist embedded directly with our national security partners. Much like the pioneering Forward Deployed roles in our industry, you will be the technical expert at the intersection of world-changing problems and impactful AI technology. You will rapidly understand our customers' toughest operational challenges and architect, build, and deploy custom solutions that leverage the Rhombus Power platform. This role is a mix of development and customer support, requiring you to be comfortable writing code (DevOps, frontend, and backend) while acting as the primary technical consultant.

Responsibilities

• Work side-by-side with intelligence partners to deeply understand their missions, data workflows, and requirements for predictive insights.
• Design, develop, and deploy tailored software solutions and applications utilizing the Rhombus Power AI platform.
• Be a true software generalist, writing, testing, and maintaining production-grade code across the full stack—including cloud/DevOps configuration, backend data services, and interactive frontend user interfaces.
• Provide technical consultation to partners, guiding them on the best use of our products to achieve their strategic business and mission goals.
• Serve as the technical liaison, ensuring seamless communication between customer teams and Rhombus Power's core product engineering teams to influence product direction.
• Troubleshoot complex issues in live operational environments, providing expert technical support and guidance to maintain mission continuity.
• Travel to customer sites for deployment, integration, and operational support.

Qualifications

• 2–3 years of professional experience in a relevant technical role (e.g., Software Engineering, Technical Consulting, or Data Engineering).
• Demonstrated experience as a software generalist, capable of contributing across the technology stack (DevOps, frontend, and backend).
• Proven experience in a customer-facing capacity, including requirement gathering, solution presentations, or technical support.
• Proficiency in at least one modern programming language (e.g., Python, JavaScript, Go).
• Experience with Linux/Unix systems and system administration a plus
• Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.

The Position

We are looking for an Associate Support Engineer to join our OPSWAT Level 1 technical support team and assist customers in troubleshooting and resolving technical issues efficiently. This role involves managing support tickets, providing real-time assistance, and contributing to knowledge base documentation to improve customer experience. 

If you have a passion for technology, problem-solving, and customer interaction, this is a great opportunity to grow your career in a dynamic and collaborative environment. 

The position will be based in Taipei, Taiwan.

Key Responsibilities 

• Customer Issue Management 

  • Monitor and manage the queue of open support tickets, ensuring timely resolution. 

  • Track customer status, support level, and previous interactions to provide effective assistance. 

  • Investigate and diagnose reported technical issues by gathering relevant information and attempting to replicate the problem. 

  • Leverage internal knowledge management systems (FAQs, troubleshooting guides, previous tickets, product documentation, internal wikis) to identify solutions before escalating cases.  

  • Escalate complex or unresolved issues to senior engineers or product teams, ensuring detailed documentation of troubleshooting steps taken.

  • Maintain clear and professional communication with customers throughout the support process via email, chat, and phone. 

  • Track customer satisfaction and proactively follow up on outstanding cases to ensure resolution. 

• Technical Assistance & Troubleshooting 

  • Assist customers with installation, configuration, and integration of company products. 

  • Guide customers through technical solutions and best practices. 

  • Work closely with internal teams (Product Development, Engineering, QA) to address technical challenges. 

• Documentation & Reporting 

  • Maintain detailed records of customer interactions and resolutions in the ticketing system. 

  • Create and update knowledge base articles, FAQs, and troubleshooting guides. 

  • Ensure accurate categorization and tagging of tickets for efficient tracking and reporting. 

• Continuous Learning & Improvement 

  • Stay up to date with product updates, new features, and industry trends. 

  • Participate in internal training sessions and gain certifications in relevant technologies. 

  • Collaborate with the team to identify areas for process improvement in technical support operations. 

What We Need from You 

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). 

• 1-2 years of experience in technical support, helpdesk, or IT service role. 

• Familiarity with ticketing systems (e.g., Jira, Service Cloud, Zendesk, ServiceNow). 

• Strong problem-solving abilities and attention to detail. 

• Excellent English and Mandarin communication skills (written and verbal). 

• Hands-on experience with Windows and Linux environments.  

• Familiarity with networking concepts (TCP/IP, DNS, firewalls, etc.). 

• Ability to learn quickly and work collaboratively in a team environment. 

Nice to Have (Preferred Qualifications) 

• Basic understanding of cloud computing (AWS, Azure, Google Cloud). 

• Knowledge of cybersecurity concepts and security products. 

• Basic understanding of Docker, Kubernetes, or containerized environments. 

• Scripting or automation skills (Python, Bash, or PowerShell). 

What We Offer 

• Competitive salary and benefits package. 

• Opportunities for career growth and skill development. 

• Exposure to cutting-edge technologies and industry-leading products. 

• Collaborative and dynamic work environment. 

Description

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world.

Position: Manager II, Product Data Analytics - CX

As a product analyst, you will be responsible for providing reports and insights that aid in management to ensure top-notch customer experience. By collecting the tens of billions of data points that are created as millions of customers use Coupang’s services, Product Analytics creates meaningful insights, seeks answers to complex business questions, and enables a better understanding of customer behavior.

What You Will Do:

• Create and provide new customer experience metrics and insights to ensure the best shopping experience for our customers.

• Collaborate with product managers, designers, program managers, engineers, and other stakeholders to make data-driven decisions.

• Create and manage weekly/monthly/quarterly business reports and work together with other teams to capture quality insights and present them to our stakeholders and leadership.

• Expert thought leadership as an ecommerce and fulfillment service analyst.

Qualifications :

• Experiencing working in Fraud domain is a plus

• Expert SQL knowledge, with 7+ years’ work experience in data analytics

• Experience in providing clear and actionable plans by analyzing data and insights

• Ability to take work into your own hands with a sense of responsibility and exercise judgment to act in fast-paced and dynamic environment

• Great ability to think critically and solve nonstructural problems

• Strong communication skills to share analysis results clearly and concisely

• Experience with big data tools like Hadoop, Spark, and Presto

• Experience with BI tools like Power BI or Tableau

• Bachelor’s degree in statistics or computer engineering or equivalent experience

Preferences : 

• Experience with Python and R/SAS, or other statistical packages

• Experience in working with version control (Git, SVN, etc.)  

• Well diverse in or comfortable with learning new modern data tools 

• Master’s degree in statistics or engineering or equivalent experience

• Experience analyzing e-commerce and customer behavior logs

• Strong English skill (both verbal and written) is a plus

Description

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world.

Position: Manager II, Product Data Analytics - CX

As a product analyst, you will be responsible for providing reports and insights that aid in management to ensure top-notch customer experience. By collecting the tens of billions of data points that are created as millions of customers use Coupang’s services, Product Analytics creates meaningful insights, seeks answers to complex business questions, and enables a better understanding of customer behavior.

What You Will Do:

• Create and provide new customer experience metrics and insights to ensure the best shopping experience for our customers.

• Collaborate with product managers, designers, program managers, engineers, and other stakeholders to make data-driven decisions.

• Create and manage weekly/monthly/quarterly business reports and work together with other teams to capture quality insights and present them to our stakeholders and leadership.

• Expert thought leadership as an ecommerce and fulfillment service analyst.

Qualifications :

• Experiencing working in Fraud domain is a plus

• Expert SQL knowledge, with 7+ years’ work experience in data analytics

• Experience in providing clear and actionable plans by analyzing data and insights

• Ability to take work into your own hands with a sense of responsibility and exercise judgment to act in fast-paced and dynamic environment

• Great ability to think critically and solve nonstructural problems

• Strong communication skills to share analysis results clearly and concisely

• Experience with big data tools like Hadoop, Spark, and Presto

• Experience with BI tools like Power BI or Tableau

• Bachelor’s degree in statistics or computer engineering or equivalent experience

Preferences : 

• Experience with Python and R/SAS, or other statistical packages

• Experience in working with version control (Git, SVN, etc.)  

• Well diverse in or comfortable with learning new modern data tools 

• Master’s degree in statistics or engineering or equivalent experience

• Experience analyzing e-commerce and customer behavior logs

• Strong English skill (both verbal and written) is a plus

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.alarm.com.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

JR105820

#LI-RC1

About the role

We’re looking for a Senior Image Quality Tuning engineer to join our team. In the day to day, you will optimize the ISP pipeline for both road and cabin views through a data-driven approach, ensuring image stability and clarity in high-motion and high-vibration environments. You don't just find the bugs; you write the scripts to identify them and then modify the ISP parameters to fix them. We have a tremendous amount of telemetry and access to customers that help guide our design process. You will work directly with our customers to ensure we lead the industry in our product design. We run a collaborative process working closely with Product Management, EE, PD, FW, EPM, NPI, and Hardware leadership to make excellent tradeoffs and choices. Throughout this process, you’ll share your expertise with other engineers. The US and Taiwan IQ teams are supported by the Supply Chain team, laboratories, JDM design resources, and a growing supply base. You will work closely with these internal and external partners to achieve our objectives.

This role is based in our Taipei office, and it is a hybrid position required to office as needed.  This position requires travel up to 25% of the time and proximity to an international airport.  Relocation will not be provided  

In this role, you will:

• ISP Tuning & Optimization: Assist the Lead Architect in tuning key ISP blocks (Auto Exposure, Noise Reduction, Sharpening, and Color Mapping) for both RGB and RGBIR sensors. Optimize Auto-Exposure (AE) weighting and shutter-speed priorities to minimize motion blur and "jello effect" during vehicle vibration.
• Stabilization & EIS Tuning: Actively tune Electronic Image Stabilization (EIS) and gyro-sensor integration to maintain video fluidity and frame-to-frame consistency under various road surface conditions.
• Automation Development: Develop Python/MATLAB scripts to extract objective metrics (MTF, SNR, Dynamic Range) from massive field-drive datasets.
• Tuning Toolchain Management: Build and maintain internal tools to visualize ISP parameter changes, ensuring that tuning "drops" are documented and version-controlled. Include visualization for stabilization performance and motion-vector consistency to ensure tuning "drops" are documented.
• Regression Analysis (Dynamic & Static): Own the "Version-to-Version" IQ database. Ensure that fixing a DMS issue doesn't accidentally degrade stabilization or license plate clarity during high-speed driving.
• Report Generation: Automate IQ report generation. Include "Vibration Robustness" scores in the summaries to provide the Lead Architect with a complete picture of performance in real-world driving.
• Manage: We bolster our internal development team with top JDM companies to design, validate, certify and manufacture quality products, certification labs and other external consultants. 
• Champion and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• • 6+ years in Image Quality or ISP Tuning; comfortable with at least one major SoC tuning tool (e.g., Ambarella, Novatek, Sony, or Qualcomm).
  • Motion & Stability Expertise: Hands-on experience tuning AE for motion-blur mitigation or EIS for video stabilization.
  • Strong Programming: Proficiency in Python (OpenCV, NumPy) for image processing; specifically for temporal analysis and frame-to-frame metric extraction.
  • CRA & Hardware Awareness: Understanding of how lens/sensor interactions and mechanical tolerances (lens-tilt/vibration) affect the tuning limits.
  • Must have shipped automotive or high-end imaging products from "bring-up" to mass production.
  • Proven record navigating tradeoffs between design, manufacturability, schedule, and cost.
  • BS or MS degree in Electrical Engineering or related technical field.
  • Ability to travel up to 25% when necessary.
  • Strong ability to collaborate with cross-functional teams and drive independent work.
  • Good written and verbal communication skills in English.

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Position : Senior Financial Planning & Analyst (Capex Finance)

What will you do?

• Own and manage the capital expenditure budget, ensuring alignment with financial capacity and strategic goals
• Monitor and control project costs, recommending solutions to avoid cost overruns
• Evaluate investment opportunities using financial metrics such as NPV, IRR, and payback period
• Conduct cost-benefit and sensitivity analyses to support decision-making
• Support the annual Capex investment planning process across business units
• Assist in month-end and year-end closing activities, including PO and accrual reviews
• Present analysis and recommendations to senior management in a clear, impactful manner
• Collaborate with Project Managers, HQ FP&A, and fulfillment center finance teams to deliver timely and accurate reporting
• Present and explain financial analysis, recommendations, and complex financial concepts in a clear and understandable manner
• Contribute to quarterly investment reviews and help shape Capex strategy

Basic Qualifications

• Minimum of 5+ years of experience in analytical and forecasting functions with a focus on Capex and depreciation.
• Proficiency in advanced Excel
• Experience working with large datasets and automating reports (SQL, Python a plus)
• Effective communication skills to present analysis to stakeholders
• Working proficiency in both English and Mandarin
• Proven ability to manage multiple priorities in a cross-functional environment
• Strong ownership mindset, attention to detail, and drive for continuous improvement
• Solid financial modeling skills

Preferred Qualifications

• Fluent in English reading and writing, with intermediate or higher speaking skills
• Experience using SAP (FI/CO)
• Experience working in a matrix organization or global environment
• Accounting-related certifications
• Experience using SQL or Python

Recruitment Process and Others

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice​

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:  https://www.coupang.jobs/privacy-policy/​

人人均等的機會

Coupang提供均等的機會給所有員工。若沒有全球多元團隊的寶貴意見，我們不可能達成史無前例的成功

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Position : Senior Financial Planning & Analyst (Capex Finance)

What will you do?

• Own and manage the capital expenditure budget, ensuring alignment with financial capacity and strategic goals
• Monitor and control project costs, recommending solutions to avoid cost overruns
• Evaluate investment opportunities using financial metrics such as NPV, IRR, and payback period
• Conduct cost-benefit and sensitivity analyses to support decision-making
• Support the annual Capex investment planning process across business units
• Assist in month-end and year-end closing activities, including PO and accrual reviews
• Present analysis and recommendations to senior management in a clear, impactful manner
• Collaborate with Project Managers, HQ FP&A, and fulfillment center finance teams to deliver timely and accurate reporting
• Present and explain financial analysis, recommendations, and complex financial concepts in a clear and understandable manner
• Contribute to quarterly investment reviews and help shape Capex strategy

Basic Qualifications

• Minimum of 5+ years of experience in analytical and forecasting functions with a focus on Capex and depreciation.
• Proficiency in advanced Excel
• Experience working with large datasets and automating reports (SQL, Python a plus)
• Effective communication skills to present analysis to stakeholders
• Working proficiency in both English and Mandarin
• Proven ability to manage multiple priorities in a cross-functional environment
• Strong ownership mindset, attention to detail, and drive for continuous improvement
• Solid financial modeling skills

Preferred Qualifications

• Fluent in English reading and writing, with intermediate or higher speaking skills
• Experience using SAP (FI/CO)
• Experience working in a matrix organization or global environment
• Accounting-related certifications
• Experience using SQL or Python

Recruitment Process and Others

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice​

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:  https://www.coupang.jobs/privacy-policy/​

人人均等的機會

Coupang提供均等的機會給所有員工。若沒有全球多元團隊的寶貴意見，我們不可能達成史無前例的成功

Overview

Join our team as a pivotal technical representative in the APAC region, ensuring effective communication between firmware, software, and hardware teams. Your expertise in Qualcomm cellular chipsets will be crucial for managing vendor relationships and spearheading advancements in RF and antenna technology. This role will enable our innovative solutions in the market while enhancing team collaboration and integration processes.

Responsibilities

• Act as the on-ground representative for hardware and firmware teams, facilitating cross-functional communication between RF, Antenna, Validation, and software teams such as BSP and connectivity software.
• Manage triage and resolution of technical issues with vendors like Qualcomm, leveraging deep knowledge of their cellular chipsets.
• Lead RF bringup and customization, including driver and RF configuration tweaks, using tools such as QSPR, QDART, QRCT, and QxDM.
• Support operations within Contract Manufacturer (CM) factories or lab environments, ensuring efficient production and adherence to quality assurance standards.

Minimum Qualifications

• Expertise in Qualcomm cellular chipsets and ecosystems, with comprehensive knowledge of ENDC/CA configurations and solutions.
• Hands-on experience with Qualcomm RF bringup in cellular settings, proficient in using tools like QxDM and QRCT for device analysis and testing.
• Strong familiarity with RF and driver customizations in the Qualcomm environment, demonstrating practical use of QSPR and QDART tools.
• Excellent communication skills, with the capability to clearly present technical findings and collaborate with multiple teams both locally and internationally.
• Flexibility to support operations in CM factory or lab settings, demonstrating adaptability to varied environments.
• Proficiency in programming languages such as Python, C, or C++ to aid in software integration and tool customization efforts.
• Experience with RF bringup processes, factory procedures

Preferred Qualifications

• Proficiency in scripting and tooling for factory, on-device, or PC applications to enhance automation and increase efficiency.
• Familiarity with Qualcomm antenna tuners and exposure to SAR, smart transmit, or coexistence features, providing added value to the RF development team.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

As an Astera Labs Principal Field Applications Engineer, you will support the world’s leading cloud service providers, server and network OEMs by working with them to design solutions that use Astera Labs’ portfolio of connectivity products. In this role, you will need to identify and understand customer requirements, propose Astera Labs solutions that provide clear value to the customer and provide hands-on design-in support. You will drive innovation by listening to the customer requirements, working with our engineering teams to implement into the product roadmap and delivering the results back to the customer.

 Basic qualifications:

• BS in electrical engineering. Master’s degree in engineering is preferred.
• Minimum of 8 years’ experience working with Cloud service providers and server OEM customers to design in complex SoC/silicon products for Server, Storage, and/or Networking applications. 
• Customer-oriented, Goal-driven, Self-motivated, be able to work independently and be able to travel frequently to customer sites
• Fluent in Mandarin and English
• Entrepreneurial, open-mind behavior and can-do attitude. Think and act with the customer in mind!

Required experience:

• Hands-on, thorough knowledge of high-speed protocols like PCIe & Ethernet
• Silicon/System bring-up and debug experience in customer systems.
• Experience with lab equipment including protocol analyzers and oscilloscopes.
• A strong background in high-speed board design techniques, and understanding of Data Center systems like Servers, JBOGs/JBODs, Networking switches/routers etc.
• Intermediate level of proficiency in Python for automating system validation and link optimization.
• Able to step through embedded firmware at the SerDes (SoC) or MCU level for debugging.
• Firsthand experience with lab equipment including traffic generators, analyzers, and high-speed oscilloscopes.
• Business travel to Asia and the North America region may be required as needed.

Preferred experience:

• Strong working knowledge of a high speed interface at a physical layer level, associated standards, and debug. Most recent experience with 12G NRZ signaling at a minimum, some experience with 25G NRZ/56G PAM4 preferred.
• Development, support, and experience with PCIe ICs.
• Experience in embedded SW debug or development with firmware, drivers, and BIOS using PCIe technology.

Job Description

We are looking for Lead ATE Test Engineers with proven experience in developing and supporting complex mixed-signal silicon SoC products to lead ATE Test solutions. The ideal candidate will develop and oversee SoC test strategy, interact with manufacturing partners, define, and implement ATE programs and own the product from design, initial samples all the way through high volume production ramp. The candidate should have working knowledge of communication/interface protocols such as PCI-Express (Gen-4/5/6), Ethernet, DDR, NVMe, USB, etc.

Basic Qualifications

· Strong academic and technical background in electrical engineering. At minimum, a Bachelor’s in EE is required, and a Master’s is preferred.

· ≥5-year experience releasing complex SoC/silicon products to high volume manufacturing.

· Working knowledge of high-speed protocols like PCIe, Ethernet, DDR, NVMe, USB, etc.

· Professional attitude with ability to execute on multiple tasks with minimal supervision.

· Strong team player with good communication skills to work alongside a team of high caliber engineers and different OSAT’s.

Required Experience

· Hands-on experience with high-speed mixed signal SoC test program/hardware development on multiple high-speed test platforms.

· Collaboration with design team to define test strategy, create and own test plan.

· Familiar with high-speed load board design techniques.

· Proven track record of implementing ATE patterns to optimize tester resources and minimize ATE test time while maintaining product quality.

· Strong knowledge and development of DFT techniques implemented in silicon that provide maximum defect and parametric device coverage – SCAN, MEMBIST, SerDes and other functional tests.

· Skilled in control interfaces – I2C, I3C, SPI, MDIO, JTAG etc.

· Expertise in production test of high speed SerDes operating at 16Gbps and higher.

· Skilled in ATE programming, silicon/ATE bring-up, bench-ATE correlation and debug.

· Experience in bringing up test programs at OSATs.

· Experience with using Advantest 93k ATE platform.

· Proficiency in, at least, one modern programming language such as C/C++, Python.

Preferred Experience

· Fluent in data processing using high level programming languages.

· Familiarity with modern databases

Job Description:

As an Astera Labs HVM Product and Test Engineering, you will support existing products already in HVM (high volume manufacturing) at our Asia OSAT partners. Maintaining smooth manufacturing to ensure on-time customer shipments is one key objective. In this role, you will complement the New Product Introduction Product Engineers as products are released into production and own the engineering manufacturing during mass production. The ideal candidate possesses breadth of industry experience in high-speed product development in the field of product and/or test engineering, can apply fundamentals in circuit, ATE, and test program to aid problem solving, and is a self-driven, result focused go-getter in the pursuit of goals and objectives.

Basic qualifications:

· Minimum of 5 years of experience in the field of post silicon product development dealing with high-speed XCVR (product, test or validation)

· Experience in working with PCIe Gen3 and above

· Have gone through at least one cycle of full product development life cycle

· Strong academic/technical background in electrical or computer engineering; Bachelor’s is required; MS preferred

· Strong problem-solving skills that involve system level analysis with test hardware, test program and DUT.

· Digital and analog circuit level understanding for DUT.

· Excellent team player with great communication skills

· Professional attitude with the ability to prioritize a dynamic list of multiple tasks

Required experience:

· Proven track record continuing seamless production of semiconductor products partnering with OSATs supporting high volume manufacturing through the complete product lifecycle

· Hands on experience with using the Advantest 93k ATE platform with specific skills updating ATE test programs for wafer sort and final test solutions

· Hands-on knowledge of NRZ/PAM4 SerDes protocols like PCIe (Gen3 and above), Ethernet (25G and above), etc. and/or memory interfaces such as (LP)DDR5/4.

· Detailed mindset monitoring device ATE test yields, ATE test time, device quality and rolling out new ATE test programs using consistent BKMs

· Strong data analysis skills using tools such as JMP or Spotfire calculating limits and drawing conclusions

· Energetic work mindset meeting the demands of shipping quality parts to Astera Labs’ customers through the manufacturing stage of development

Preferred experience:

· Working with silicon validation teams to ensure device performance meets production requirements.

· Firmware development in C/C++, scripting in Python, or other equivalent programming experience.

· Hands on experience in product/package qualification

Job Description: 

As an Astera Labs Principal Product Application Engineer, you will need to provide technical guidance to ODMs to overcome design challenges, generate collateral for existing and new products, and drive innovation by providing insightful feedback to other internal teams to continuously improve products and processes. We need experience supporting the development and designing-in of semiconductor products for PCIe/CXL. There are opportunities to support key ODMs directly, and also to dive deep in the lab to address the challenges associated with leading edge semiconductor products. 

Basic Qualifications 

• Strong academic and technical background in electrical engineering. At minimum, a Bachelor’s in EE is required, Master’s is preferred. 
• Minimum of 10 years’ experience designing in complex SoC/silicon products with a high speed (preferably PCIe) interface. 
• Entrepreneurial, open-minded behavior and can-do attitude. Think and act with the customer in mind!  

Required Experience 

• Strong working knowledge of PCIe LTSSM at a physical layer level, associated standards, and debug. Most recent experience with PCIe 4.0 at a minimum, some experience with 5.0/CXL preferred. 
• Silicon/System bring-up and debug experience in customer systems.  
• Technical ownership of issue resolution: Driving and directing internal teams, and driving communication to customers through FAE and sales teams. 
• Firsthand experience with lab equipment such as protocol analyzers/exercisers, high-speed oscilloscopes, or BERTs.  
• Technical writing skills to generate clear, precise documentation including application notes and similar guides for internal and customer-facing audiences. 
• Global customer engagement support, with travel as required for on-site activities, reviews, and system bring-up.

Preferred experience 

• Triaging complex customer reported issues which require taking into account multiple layers of conditions; for instance, silicon, firmware, hardware board design, and system environment. 
• Development/support for PCIe or Ethernet Switch or Retimer products. 
• PCIe compliance testing methodology and troubleshooting. 
• Comfort working with software/firmware associated with semiconductor products, such as; Firmware development with C-language, scripting with Python or other equivalent programming languages. 
• Understanding of Data Center systems like Servers, JBOGs/JBODs, Networking switches/routers/interconnects etc. 

Realize your potential by joining the leading performance-driven advertising company!

As a Algorithm Engineer on the R&D Team in our Taipei office, you’ll play a vital role in developing cutting-edge machine learning models that power personalized content recommendations for over 1 billion users worldwide. You’ll research, build, and deploy AI-driven solutions that enhance user engagement and drive business growth.

To thrive in this role, you'll need:

• Master’s degree in CS/CE, EE, Physics, Applied Mathematics, or a related field (Ph.D. is a plus).

• 1+ year of full-time work experience (or 3+ months internship for fresh graduates) in data science.

• 3+ years of programming experience in Python, Java, or Scala.

• Hands-on experience with machine learning frameworks like PyTorch or TensorFlow.

• Strong SQL and database skills for data extraction and analysis.

Bonus points if you have:

• Experience in content understanding or behavioral prediction models.

• Knowledge of optimization algorithms for business applications.

How you’ll make an impact:

As a Algorithm Engineer, you’ll bring value by:

• Researching and proposing data-driven solutions for personalization and targeting.

• Building and deploying machine learning models to enhance content recommendations.

• Developing optimization algorithms to meet key business objectives.

• Creating and maintaining data pipelines for ML model training and evaluation.

• Collaborating with product and engineering teams to productionize AI solutions.

• Presenting insights and model performance to stakeholders in a clear, actionable way.

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you they’ve been empowered to realize their full potential while growing and learning from smart, talented peers. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO, says: “You can copy anything from another business, but you can’t copy a company’s culture.”

• Well-being: Enjoy comprehensive benefits, a fully stocked kitchen, and location-specific perks.

• Flexibility: Hybrid work model with 3 days in-office and the option to come in more often if desired.

• Work with the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to realize your potential?

Taboola is an equal opportunity employer. We value diversity and are committed to fostering an inclusive environment. Employment is based on qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-Hybrid

#LI-MT1

At Optiver, we continuously refine how we price, execute, and manage risk. The discipline and rigour we apply to these problems form a key part of our competitive edge. As we expand and strengthen our presence in Asian markets, we are looking for an experienced Options Trader to join our Taiwan-focused trading team.
You will play a key role in trading Taiwan index and equity options (e.g. TXO), working in a highly collaborative environment with access to best-in-class systems, deep liquidity, and a progressive risk appetite. Alongside trading, you will contribute to improving our strategies, execution quality, and system robustness in a fast-paced, automated trading environment.

What you’ll do:

• Actively trade Taiwan index and equity options, managing positions and risk in real time
• Analyse market flows, volatility dynamics, and microstructure to identify and capture trading opportunities
• Continuously refine pricing, execution, and risk management approaches to improve trading performance
• Conduct post-trade analysis to evaluate decisions, optimise strategies, and drive systematic improvements
• Contribute to the development of tools, monitoring, and processes that enhance trading stability and scalability
• Maintain clear and timely communication with internal stakeholders including but not limited to researcher, risks and developers during live trading and high-pressure situations

Who you are:

• Proven experience as an Equity or Index Options Trader, with exposure to Taiwan markets (e.g. TXO) or similar equity derivatives
• Strong track record of trading performance and disciplined risk management
• Deep understanding of options theory, volatility, and market microstructure
• Comfortable trading both systematically and with discretion when required
• Decisive under pressure, with the ability to quickly diagnose and act on trading problems
• Highly analytical, detail-oriented, and proactive in identifying improvements
• Strong communicator who thrives in a collaborative, team-based environment
• Passionate about markets, with a continuous drive to learn and improve

Desirable:

• Experience working with or alongside automated/high-frequency trading systems
• Familiarity with exchange rules, market structure, and participant behaviour in Taiwan markets
• Coding skills (Python, R, or similar) and ability to analyse large datasets
• Exposure to multiple asset classes beyond equities

What you'll get:

You’ll join a culture of collaboration and excellence, where you’ll be surrounded by curious thinkers and problem solvers. Driven by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, working collectively to tackle some of the most complex problems in the financial markets.

In return for your expertise, you will have access to a range of Optiver perks, including:

• A performance-based bonus structure unmatched anywhere in the industry. We combine our profits across desks, teams and offices into a global profit pool, fostering a truly collaborative environment.
• The chance to work alongside diverse and intelligent peers in a rewarding environment.
• Training, mentorship and personal development opportunities.
• Daily breakfast, lunch and snacks.
• Gym subsidy and weekly in-house chair massages.
• Regular social events, including a company trip every two years.

Diversity statement

Optiver is committed to diversity and inclusion. We encourage applications from candidates of all backgrounds, and welcome requests for reasonable adjustments during the process.

Questions? Get in touch with the recruitment team at careers@optiver.com.au

As our Quantitative Trading Intern, you’ll spend your summer or winter break tackling complex, quantitative problems at one of the world’s leading tech-driven trading firms. Under the guidance and mentorship of industry experts, you’ll apply your strong reasoning skills to design, develop and enhance our innovative trading strategies, fully immersing in the world of market making.  

From derivative theory training to hands-on trading experience, you’ll have deepened your understanding of the quantitative trading industry by the end of the 8-week internship. Plus, if you’ve excelled over the summer, you’ll receive an offer to return as a Graduate Quantitative Trader.

Note: Part of the internship program will be run out of our Sydney office. Optiver will cover your travel and accommodation costs for the duration of the program.

What you’ll do

Requiring a pragmatic mindset, logical problem-solving skills and mathematical precision, our internship is as close as you can get to a real trading experience. Led by our dedicated in-house education team that consists of ex-traders and engineers, our Quantitative Trading Internship offers you the opportunity to:

• Complete our curated series of lectures and coursework on trading fundamentals, covering topics such as options pricing, financial markets, trading strategies and cutting-edge technology.
• Apply your recently acquired knowledge in a simulated trading environment, trading options using live market data for a realistic hands-on experience.
• Analyse real historical data to develop your own algorithmic trading strategy and backtest to see how it performed.
• Learn directly from our team of full-time educators and current traders, gaining exposure to our various trading desks and experience the financial markets first-hand.
• Test your potential and accelerate your growth in a fascinating and high-performing environment.

Read Brent’s story to discover what it’s like to join Optiver as a quantitative trading intern.

What you’ll get

You’ll join a culture of collaboration and excellence, where you’ll be surrounded by curious thinkers and creative problem solvers. Driven by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, working collectively to tackle the most complex problems in the financial markets.

In addition, you’ll receive:

• A highly competitive remuneration package, including an attractive bonus structure and additional leave entitlements.
• Optiver-covered flights and accommodations for the duration of the internship
• Training, mentorship and personal development opportunities
• Daily breakfast, lunch and in-house barista
• Regular social events

Who you are

• Penultimate or pre-penultimate university student, graduating in 2026 or later
• A Taiwan Citizen, Taiwan Permanent Resident, or has a preference to work in Taiwan long term post-graduation
• Lateral thinker, with a passion for quantitative problems and working in collaborative, dynamic environments.
• Holds superior quantitative and logical reasoning skills.
• Interested in strategic games and/or competitive activities.
• Experienced in programming or scripting in Python a plus.
• May have an interest in trading or financial markets.

Diversity statement 

Optiver is committed to diversity and inclusion.

We encourage applications from candidates from any and all backgrounds, and we welcome requests for reasonable adjustments during the process to ensure that you can best demonstrate your abilities. Please let us know if you would like to request any reasonable adjustments by contacting the Recruitment team via taiwancareers@optiver.com.au.  

We accept one application per role per year. If you have previously applied to this position during this season and have been unsuccessful, you can re-apply when the next recruitment season begins. 

WHAT YOU'LL DO:

As a Trade Supervisor, you will play a critical role in maintaining the stability, integrity, and performance of Optiver’s automated trading systems. Acting as the first responder to trading incidents, you will take ownership of issues from detection through to resolution, while ensuring clear communication with relevant stakeholders and implementing preventative measures. Having a decisive nature and problem-solving mindset are essential to succeeding in this role.
You will be supporting multiple automated trading strategies and have the following responsibilities:

• Supervise and monitor our automated trading systems
• Assess live trading activity for risk, compliance, and production issues, and respond decisively to unusual behaviour or market conditions
• Collaborate with brokers, exchanges, and internal stakeholders to troubleshoot and resolve production issues in real time
• Identify and drive structural improvements to system stability, monitoring, and operational processes
• Document procedures and maintain accurate logs of incidents and resolutions

WHO YOU ARE:

• At least 1 year of experience in a Trade Supervision, Trading, Risk, Application Engineering, or similar role
• Prior trading exposure across asset classes and strategies highly desirable
• An understanding of exchange-specific rules and procedures
• Highly organised, detail-oriented, and able to operate independently under pressure
• Excellent communication, prioritisation, and problem-solving skills
• Experience working with high-frequency or automated trading systems is preferred
• Experience with Python, Linux command line and the ability to extract and manipulate large data sets is preferred

WHAT YOU’LL GET:

You’ll join a culture of collaboration and excellence, where you’ll be surrounded by curious thinkers and creative problem solvers. Driven by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, working collectively to tackle some of the most complex problems in the financial markets.

In return for your expertise, you will have access to a range of Optiver perks, including:

• A performance-based bonus structure unmatched anywhere in the industry. We combine our profits across desks, teams and offices into a global profit pool, fostering a truly collaborative environment
• The chance to work alongside diverse and intelligent peers in a rewarding environment
• Training, mentorship and personal development opportunities
• Daily lunch, coffee and snacks
• Fitness Subsidy plus weekly massage, plus massage chair available every day
• Regular social events, including a company trip every two years
• Guided relocation, a competitive relocation package and visa sponsorship where necessary

DIVERSITY STATEMENT

Optiver is committed to diversity and inclusion, and it is hardwired through every stage of our hiring process. We encourage applications from candidates from any and all backgrounds, and we welcome requests for reasonable adjustments during the process to ensure that you can best demonstrate your abilities.

Questions? Get in touch with the recruitment team at careers@optiver.com.au.

Summary/Purpose of the role

We are looking for a Senior Software Development Engineer, Developer Tools to join our team.

Automation of key engineering processes - such as builds, testing, deployments, and more - is a critical focus at Network Optix. These efforts help our engineers work more efficiently and deliver high-quality software faster.

The CI team plays a leading role in designing, building, and maintaining this automation ecosystem, driving best practices in CI/CD (Continuous Integration and Continuous Delivery) across the company.

Current State of CI/CD and Automation

A significant portion of our engineering and infrastructure processes is already automated and continuously evolving. The CI team builds and maintains a range of internal services and tools, including:

• Automation tools – Custom bots and services that streamline routine tasks within merge requests and Jira workflows, built on top of the GitLab and Jira APIs.
• Crash analysis service – A service that processes core and minidumps from client environments and automatically creates Jira issues for developers.
• Sign server – A service that securely signs distributable binaries using certificates and keys provided by customers.
• Build tooling – Tools and integrations to build our cross-platform products using CMake, Ninja, and Conan.
• Product CI pipelines – GitLab-based pipelines that run builds and automated tests across our product line.
• Internal CI/CD solutions – Pipelines and web services for internal CI team projects, including Jenkins jobs.

What the CI Team Has Today

• A real engineering culture – Code reviews, pre-commit checks, and a strong focus on writing high-quality, maintainable code.
• A small, hands-on team – 5 engineers and a team lead who actively contributes to the codebase.
• Solid infrastructure – Bare-metal servers running Kubernetes clusters in our own data center.
• Knowledge sharing – A collaborative environment where engineers actively help each other and grow together.
• Room to grow – Opportunities to take ownership of meaningful projects and develop professionally.
  
  

What you will be doing

There is a substantial amount of work ahead as we continue to expand and improve our CI/CD ecosystem:

• New automation services – Design and implement new services, and continue evolving the existing ones.
• Developer productivity tools – Build internal tools and services that save engineers time and streamline daily workflows.
• Build tooling improvements – Make our build infrastructure faster, more reliable, and easier to maintain.
• Pipeline performance – Improve the efficiency, stability, and execution time of our GitLab pipelines.
• Automation backlog – Work through a growing backlog of automation requests from engineering teams across the company.
• Support and maintenance – Troubleshoot issues, fix bugs, and keep existing solutions reliable.

What you bring

Software engineering – Solid hands-on experience building and maintaining production services, with good coding practices and attention to code quality.

• Python – Strong Python skills; this is the team's primary language for service development.
• Service integration – Familiarity with automating workflows through integration with internal services such as GitLab, Jira, and Artifactory, using direct API access, SDKs, CLI tooling, or other programmatic approaches.
• Scripting experience -  Bash, PowerShell
• Git – Solid knowledge of Git and collaborative development workflows.
• Systems fundamentals – Working knowledge of networking, operating systems, and how software interacts with hardware.

Soft skills

• Engineering mindset - Approaches problems pragmatically, gravitates toward clean and maintainable solutions; but also knows when to “use duct tape” instead of “building a spaceship”.
• Ownership mentality - Takes responsibility for the quality and longevity of their work, not just getting it "done."

Kindness - Approachable personality, able to communicate clearly and with empathy 

Nice to Have (Optional)

• Familiarity with CMake, Conan, Ninja, or similar build tools
• Experience with GitLab CI/CD pipelines
• Jenkins experience (groovy)

What we offer

• Competitive compensation  
• Paid time off 
• Flexible working hours
• Hybrid work in our brand-new comfortable office
• Employer-sponsored health coverage
• Working with top industry experts in our international team

Hybrid or Remote

The position is ideally a hybrid role and the office is located in Hague, Netherlands. 

Summary/Purpose of the role

We are looking for a Senior Software Development Engineer, Developer Tools to join our team.

Automation of key engineering processes - such as builds, testing, deployments, and more - is a critical focus at Network Optix. These efforts help our engineers work more efficiently and deliver high-quality software faster.

The CI team plays a leading role in designing, building, and maintaining this automation ecosystem, driving best practices in CI/CD (Continuous Integration and Continuous Delivery) across the company.

Current State of CI/CD and Automation

A significant portion of our engineering and infrastructure processes is already automated and continuously evolving. The CI team builds and maintains a range of internal services and tools, including:

• Automation tools – Custom bots and services that streamline routine tasks within merge requests and Jira workflows, built on top of the GitLab and Jira APIs.
• Crash analysis service – A service that processes core and minidumps from client environments and automatically creates Jira issues for developers.
• Sign server – A service that securely signs distributable binaries using certificates and keys provided by customers.
• Build tooling – Tools and integrations to build our cross-platform products using CMake, Ninja, and Conan.
• Product CI pipelines – GitLab-based pipelines that run builds and automated tests across our product line.
• Internal CI/CD solutions – Pipelines and web services for internal CI team projects, including Jenkins jobs.

What the CI Team Has Today

• A real engineering culture – Code reviews, pre-commit checks, and a strong focus on writing high-quality, maintainable code.
• A small, hands-on team – 5 engineers and a team lead who actively contributes to the codebase.
• Solid infrastructure – Bare-metal servers running Kubernetes clusters in our own data center.
• Knowledge sharing – A collaborative environment where engineers actively help each other and grow together.
• Room to grow – Opportunities to take ownership of meaningful projects and develop professionally.
  
  

What you will be doing

There is a substantial amount of work ahead as we continue to expand and improve our CI/CD ecosystem:

• New automation services – Design and implement new services, and continue evolving the existing ones.
• Developer productivity tools – Build internal tools and services that save engineers time and streamline daily workflows.
• Build tooling improvements – Make our build infrastructure faster, more reliable, and easier to maintain.
• Pipeline performance – Improve the efficiency, stability, and execution time of our GitLab pipelines.
• Automation backlog – Work through a growing backlog of automation requests from engineering teams across the company.
• Support and maintenance – Troubleshoot issues, fix bugs, and keep existing solutions reliable.

What you bring

Software engineering – Solid hands-on experience building and maintaining production services, with good coding practices and attention to code quality.

• Python – Strong Python skills; this is the team's primary language for service development.
• Service integration – Familiarity with automating workflows through integration with internal services such as GitLab, Jira, and Artifactory, using direct API access, SDKs, CLI tooling, or other programmatic approaches.
• Scripting experience -  Bash, PowerShell
• Git – Solid knowledge of Git and collaborative development workflows.
• Systems fundamentals – Working knowledge of networking, operating systems, and how software interacts with hardware.

Soft skills

• Engineering mindset - Approaches problems pragmatically, gravitates toward clean and maintainable solutions; but also knows when to “use duct tape” instead of “building a spaceship”.
• Ownership mentality - Takes responsibility for the quality and longevity of their work, not just getting it "done."

Kindness - Approachable personality, able to communicate clearly and with empathy 

Nice to Have (Optional)

• Familiarity with CMake, Conan, Ninja, or similar build tools
• Experience with GitLab CI/CD pipelines
• Jenkins experience (groovy)

What we offer

• Competitive compensation  
• Paid time off 
• Flexible working hours
• Hybrid work in our brand-new comfortable office
• Employer-sponsored health coverage
• Working with top industry experts in our international team

Hybrid or Remote

The position is ideally a hybrid role and the office is located in Belgrade, Serbia. 

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

As a Manager, Analytics & Data Science (Growth Marketing), you will be responsible for leveraging data points to drive actionable insight and analysis. Work closely with Growth Marketing teams to deliver impact across the customer lifecycle. Come join us and help create a WOW experience for our customers.

This is a great opportunity to be part of a diverse, growing, and dynamic team with upward growth potential. You will be part of an early-stage international expansion team where you will get a broad end-to-end view of aggressive expansion of an e-commerce business. For this reason, we are looking for a hands-on Sr. Manager of Analytics & Data Science who is comfortable working in a fast-paced environment and delivering results with grit.

What You Will Do: 

• Understand business goals and formulate them as technical problems that can be solved through Analytics, Data Science, and BI reporting.
• Work as a player-coach to drive value for several Growth Marketing channels, including Paid, CRM, On-Site Merchandising, and Product.
• Partner closely with Growth Marketing teams to provide actionable insight and recommendations. Regularly present findings to leadership and stakeholders.
• Build and maintain automated dashboards and data pipelines. Create and automate new datasets for syndicated reporting
• Work with omnichannel attribution measurement frameworks that drive incrementality and customer growth. 
• Design and conduct experiments and A/B tests to measure marketing initiatives. Apply statistical rigor and causal inference to measure incrementality.
• Build ML models that help drive decision making and optimization. Partner closely with Data Science and Growth Marketing teams to deploy ML solutions that optimize data feeds and audience targeting.
• Spearhead technical excellence in Analytics, Data Science, and BI reporting.
• Establish processes that raise the bar for excellence, effectiveness, and efficiency, including documentation, data quality, code hygiene, and integration with AI tools.

Basic Qualifications

• Bachelor’s/Masters/PHD in math, statistics, computer engineering or any other quantitative disciplines, with 5+ years of relevant experience.
• Minimum 2+ years managing Analytics and/or Data Science teams focused on Growth Marketing. Experience managing and mentoring a team of Analysts and Data Scientists.
• Expert and hands-on experience using Python, SQL, R and visualization tools. Experience data mining a variety of large datasets, including weblogs, clickstream, and customer data.
• Experience with big data tools like Hadoop, Spark, and Presto
• Expert in experimentation and A/B testing. Strong knowledge of math, statistics, and causal inference techniques to measure incrementality.
• Expertise to conduct analysis independently for a business problem through data manipulation, formulation of hypotheses, design and statistical analysis of experiments to test them.
• Knowledgeable in data science and AI/ML, including regression, classification, decision tree, clustering, and deep learning models.
• Ability to write clear and concise technical documentation.
• Strong critical thinking skills and ability to solve nonstructural problems supported by solid knowledge of statistics and business domains.

Preferred Qualifications:

• 5+ years managing Analytics and/or Data Science teams focused on Growth Marketing in the e-commerce space
• Experience working with Growth Marketing teams and large-scale campaigns. Strong knowledge of advertising platforms such as Google and Meta. 
• Experience working with ML models that optimize digital marketing and CRM campaigns.
• Experience optimizing CRM campaigns that include push, email, SMS.
• Proving track record of delivering data product and models that optimize marketing operastions
• Proficiency in writing clean code within version-controlled environments
• Experience with Gen-AI workflows and LLMs a plus

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

As a Manager, Analytics & Data Science (Growth Marketing), you will be responsible for leveraging data points to drive actionable insight and analysis. Work closely with Growth Marketing teams to deliver impact across the customer lifecycle. Come join us and help create a WOW experience for our customers.

This is a great opportunity to be part of a diverse, growing, and dynamic team with upward growth potential. You will be part of an early-stage international expansion team where you will get a broad end-to-end view of aggressive expansion of an e-commerce business. For this reason, we are looking for a hands-on Sr. Manager of Analytics & Data Science who is comfortable working in a fast-paced environment and delivering results with grit.

What You Will Do:

• Understand business goals and formulate them as technical problems that can be solved through Analytics, Data Science, and BI reporting.
• Work as a player-coach to drive value for several Growth Marketing channels, including Paid, CRM, On-Site Merchandising, and Product.
• Partner closely with Growth Marketing teams to provide actionable insight and recommendations. Regularly present findings to leadership and stakeholders.
• Build and maintain automated dashboards and data pipelines. Create and automate new datasets for syndicated reporting
• Work with omnichannel attribution measurement frameworks that drive incrementality and customer growth. 
• Design and conduct experiments and A/B tests to measure marketing initiatives. Apply statistical rigor and causal inference to measure incrementality.
• Build ML models that help drive decision making and optimization. Partner closely with Data Science and Growth Marketing teams to deploy ML solutions that optimize data feeds and audience targeting.
• Spearhead technical excellence in Analytics, Data Science, and BI reporting.
• Establish processes that raise the bar for excellence, effectiveness, and efficiency, including documentation, data quality, code hygiene, and integration with AI tools.

Basic Qualifications

• Bachelor’s/Masters/PHD in math, statistics, computer engineering or any other quantitative disciplines, with 5+ years of relevant experience.
• Minimum 2+ years managing Analytics and/or Data Science teams focused on Growth Marketing. Experience managing and mentoring a team of Analysts and Data Scientists.
• Expert and hands-on experience using Python, SQL, R and visualization tools. Experience data mining a variety of large datasets, including weblogs, clickstream, and customer data.
• Experience with big data tools like Hadoop, Spark, and Presto
• Expert in experimentation and A/B testing. Strong knowledge of math, statistics, and causal inference techniques to measure incrementality.
• Expertise to conduct analysis independently for a business problem through data manipulation, formulation of hypotheses, design and statistical analysis of experiments to test them.
• Knowledgeable in data science and AI/ML, including regression, classification, decision tree, clustering, and deep learning models.
• Ability to write clear and concise technical documentation.
• Strong critical thinking skills and ability to solve nonstructural problems supported by solid knowledge of statistics and business domains.

Preferred Qualifications:

• 5+ years managing Analytics and/or Data Science teams focused on Growth Marketing in the e-commerce space
• Experience working with Growth Marketing teams and large-scale campaigns. Strong knowledge of advertising platforms such as Google and Meta. 
• Experience working with ML models that optimize digital marketing and CRM campaigns.
• Experience optimizing CRM campaigns that include push, email, SMS.
• Proving track record of delivering data product and models that optimize marketing operastions
• Proficiency in writing clean code within version-controlled environments
• Experience with Gen-AI workflows and LLMs a plus

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

What you’ll do

Responsibilities:

• Design, build and maintain services, pipelines and infrastructure that improve the productivity of engineers across mobile, backend and embedded systems.
• Collaborate closely with mobile, firmware and backend engineers to understand their workflows and pain points and translate them into practical short-term and long-term solutions.
• Contribute to and improve our CI/CD pipelines, release infrastructure and test automation systems for SDKs, apps and firmware.
• Work with stakeholders to prioritize work, balance competing needs and ensure your solutions integrate cleanly into existing workflows.
• Contribute to developer productivity and reliability metrics (e.g. build times, test stability, release velocity) and help drive initiatives that improve them.
• Own projects end-to-end, from problem discovery and design through implementation, rollout and ongoing operation.
• Participate in code reviews, design discussions and documentation to maintain a high bar for code quality, reliability and developer experience.
• Mentor other engineers in areas such as build, test and release best practices, helping to spread strong developer productivity practices across the team.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• BS or MS in Computer Science or a related field, or equivalent practical experience.
• 6+ years of software engineering experience, including strong experience with backend systems, services or infrastructure. 
• Experience designing, implementing and maintaining production systems or developer tooling.
• Understanding of how to build scalable, reliable and observable services, data pipelines, and infrastructure.
• Experience owning projects from design through implementation, rollout and ongoing support.
• Ability to thrive in a collaborative environment involving multiple stakeholders and subject matter experts.
• Strong communication skills and the ability to explain technical concepts clearly to different audiences.

Preferred qualifications

• Proficiency in one or more of: Go, Java, or Python.
• Experience building tools or platforms to improve developer productivity, with clear empathy for internal developer users.
• Experience designing and operating CI/CD pipelines and release automation systems (e.g. Jenkins, GitLab CI, GitHub Actions).
• Experience designing and maintaining automated testing infrastructure (e.g. integration/end-to-end tests, test orchestration, or reducing test flakiness).
• Experience with mobile or embedded systems is a plus.
• Experience with infrastructure-as-code, container orchestration, or cloud-native service design.
• Experience with observability and monitoring tools (e.g. Grafana, Prometheus) for developer-facing infrastructure.
• Experience in payments, point-of-sale, or hardware-integrated systems is a plus.

 Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

This role focuses on ensuring high-quality customer experiences across e-commerce and customer-facing applications. You will own testing strategies, execution, and continuous improvement for features that impact real users at scale, working closely with multiple product and engineering teams. 

What You Will Do  

• Design and maintain comprehensive test plans and case management for large-scale, cross-functional projects.
• Define end-to-end test strategies spanning multiple service domains.
• Break down ambiguous, complex problems into clear, actionable plans and drive them to completion.

• Develop and execute automation across mobile, web, and backend platforms.
• Own and continuously evolve test automation frameworks and infrastructure.
• Design and implement integration test strategies against live or production-like environments.

• Define, optimize, and enforce QA standards and best practices.
• Drive bug tracking, metrics visualization, and quality trend analysis.
• Lead incident management practices and drive resolution of production issues.
• Produce clear, high-quality documentation and runbooks that empower the team.

• • Act as a cultural and professional role model; drive multiple projects or mission-critical components.
  • Shape team culture and champion continuous improvement.
  • Mentor team members and support their professional growth.
  • Coordinate across teams, align stakeholders, and work effectively with cross-functional peers.
  • Facilitate decision-making, build consensus, and remove roadblocks.

Basic Qualifications  

• Bachelor's or master's degree in computer science, engineering, or a related field.
• 5+ years of hands-on software test automation experience.
• Solid understanding of QA methodologies, processes, and quality standards.
• Proficient in at least one object-oriented language (e.g., Java, Python).
• Experience with open-source test automation tools (e.g., PyTest, Appium, Selenium).
• Familiarity with distributed service architectures and cross-domain system interactions.
• Proven ability to deliver scalable, reliable test infrastructure.
• Self-driven; able to work independently and lead initiatives end-to-end.
• Strong impact beyond individual contribution — driving large projects or critical components.
• Proficient in English (written and verbal); effective communicator in a global team setting.

Preferred Qualifications 

• Experience in e-commerce or large-scale online platforms (e.g., search, discovery, cart, checkout, order, payment, fulfillment, logistics).
• Hands-on experience applying AI/LLM to testing workflows (e.g., AI-assisted test generation, agentic test planning, intelligent test analysis).

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

As a Senior Program Manager in the Logistics Operations Center (LOC), you will shape strategy and lead execution for Taiwan logistics initiatives while partnering closely with regional stakeholders (including the KR team). You will translate insights into programs, manage complex cross-functional delivery, and embed KPI-driven operating rhythms that materially improve on-time delivery, cost-to-serve, and customer experience.Drive end-to-end program execution to improve Promise Delivery Date (PDD) performance, Delivery performance and elevate consumer satisfaction across first-mile, middle-mile, and last-mile operations. This role owns the roadmap, governance, and outcomes required to transform operational delivery through data-driven decision-making, cross-functional leadership, and scalable process excellence. You will succeed by influencing without formal authority, aligning leadership around clear priorities, and building mechanisms that scale—from reporting and dashboards to SOPs, governance, and change management.

What You Will Do

• End-to-End Program Leadership: Own the portfolio across first-, middle-, and last-mile. Define scope, OKRs, workstreams, and success metrics; lead planning, execution, launch, and stabilization.
• KR-to-TW Transition & Expansion: Lead a structured handover of existing TW last-mile reports from the KR team; design unified reporting that brings first-, middle-, and last-mile into a single end-to-end visibility framework.
• Operational Excellence & PDD Improvement: Partner with LOC specialists, hub managers, linehaul, sortation, and TW logistics leadership to prioritize defects, remove bottlenecks, and deliver measurable gains.
• Insight-to-Action Mechanisms: Build robust dashboards and operational reporting (Tableau/Power BI) to surface issues fast; convert analytics into clear decisions, owners, timelines, and SOP changes.
• Cross-Functional Problem Solving: Align on problem statements with partners (e.g., hub managers, Product, Engineering, Finance), decompose complex problems, and deliver structured analyses and recommendations.
• Simulation & Scenario Planning: Lead data simulations and sensitivity analyses for new initiatives (e.g., network design changes, volume shifts, cut-off adjustments), supporting fact-based trade-offs between service, speed, and cost.
• Risk & Change Management: Identify risks early, run mitigation plans, and manage stakeholder communications and change adoption at the field and leadership levels.
• Stakeholder Influence & Communication: Communicate crisply at all levels—from ops floors to executive forums—with narratives that clarify options, risks, and ROI.

Basic Qualifications 

• Experience: 6+ years in Program/Project Management or Analytics-driven Operations within logistics, e-commerce, supply chain, or similar high-scale environments.
• Data & Tools: Strong ability to self-serve and validate data (SQL required). Proficiency with Tableau and/or Power BI. Experience with big data environments (Hadoop, Spark, Presto, Airflow) is a plus. Python familiarity is a plus.
• Execution Excellence: Demonstrated ability to deliver complex, multi-team initiatives in fast-paced, ambiguous settings; strong risk management and dependency tracking.
• Problem Solving: Exceptional structured thinking and root cause analysis; ability to handle unstructured problems and convert into executable workstreams.
• Communication & Influence: Executive-ready written and verbal communication; adept at influencing senior stakeholders and driving decisions without authority.
• Education: Bachelor’s or Master’s in Statistics, Industrial Engineering, Operations Research, Supply Chain, or related field; or equivalent experience. 

Preferred Qualifications 

• Logistics Domain Depth: Understanding of first/middle/last mile, hub operations, linehaul planning, route optimization, and PDD mechanics.
• Technical Proficiency: Hands-on with Python or statistical tooling for simulations, forecasting, and experiment design. Very proficient with Google sheets, Excel, SQL , Tableau and PowerBI
• Leadership: Experience mentoring Business Analysts and leading program workstreams across Product, Engineering, Operations, and Finance.
• Languages: Strong English (written & verbal); additional Asian language capability (e.g., Mandarin or Korean) is a plus for regional collaboration. 

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

主要職責：

營運痛點分析與歸因 (Root Cause Analysis)：建構顧客體驗漏斗，從用戶生命週期識別流程問題、營運文題、分析深層原因。

端到端數據管道建構與維護 (ETL & Pipeline)：使用 Presto/Hive SQL 處理大規模數據，負責設計與維護 Airflow DAGs、開發並優化數據市集 (Data Marts)、監控數據管道健康度，確保數據準確性 (Data Quality)。

流程自動化與工具開發 (Automation & Tooling)：使用 Python 開發自動化腳本，整合 Slack、GitHub、Zendesk、Tableau、Presto、Confluence 與各類內部 API 並使用/導入 LangChain、MCP Server，實現各類研究、報表建立、Quality Assurance 等自動化更新與發布，減少人工介入、提升團隊效率

必要條件：

具備處理SQL 查詢 (Recursive CTE, Window Functions, JSON parsing) 的能力。

具備商業分析敏感度，能將模糊的業務問題 (如「為什麼客訴增加？」) 轉化為具體的數據分析專案。

熟悉 Tableau Server 、 Power BI 或相關報表製作與操作。

加分條件：

熟悉客服與工單系統營運數據結構：有客服、電商、物流等類似系統的數據分析經驗。

具備電商或供應鏈領域知識：了解電商商業模式、物流庫存邏輯。

具備 Python 實務開發能力，能夠撰寫自動化腳本、處理 API 串接或進行數據轉換。

熟悉 Airflow 或類似的工作流調度工具，有實際撰寫與維護 DAG 的經驗。

熟悉版本控制工具 (GitHub/Git)，習慣 Pull Request (PR) 審查與協作流程。

AI/LLM 應用經驗：曾使用 LangChain 或內部 AI 工具建構輔助分析的 Agent 或自動化流程。 

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

As the Senior Manager of Data Analytics, you will lead the intelligence engine for Coupang Taiwan’s Post-Purchase Experience, CS & Fraud. You will transform massive datasets into actionable strategies that reduce return defects, fraud, optimize customer service efficiency, and identify opportunities to improve return customer experience. You will lead a team of analysts to bridge the gap between "what happened" and "what we should do next."

What You Will Do 

• Strategic Insights: Lead the end-to-end analytics for the Returns and CS lifecycle. Identify root causes for high return rates (e.g., sizing issues, logistical damage, or fraud) and propose data-backed solutions.

• Predictive Modeling: Develop and oversee models to predict return propensity and customer lifetime value (CLV), helping the business proactively manage risk.

• Performance Measurement: Define and own the "North Star" metrics for the Taiwan CS organization, including First Contact Resolution (FCR), Net Promoter Score (NPS), and Cost per Contact.

• Stakeholder Influence: Act as a strategic partner to the PPE (Process, Policy & Engineering) and Logistics teams, using data to influence the product roadmap and operational SOPs.

• Team Leadership: Mentor and scale a team of high-performing data analysts, fostering a culture of technical excellence and business-first thinking.

• Dashboarding & Automation: Transition the organization from manual reporting to real-time, automated BI solutions (Tableau/Looker) that empower regional leads

Basic Qualifications  

• Experience：8+ years in Data Analytics, Business Intelligence, or Data Science (E-commerce or FinTech preferred).
• Technical Stack：Expert proficiency in SQL and Python/R. Deep experience with Tableau, PowerBI, or Looker, Prompt engineering, usage for LLMs for analytics.
• Statistical Skills：Strong grasp of A/B testing, regression analysis, and hypothesis testing.
• Leadership：3+ years of experience managing direct reports and leading cross-functional projects.
• Communication：Ability to translate "data-speak" into executive-level narratives in both English and Mandarin.

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

我們在台灣的包括「火箭速配」，以實惠的價格為多種精選商品提供隔日到貨服務。「火箭跨境」供應來自韓國、美國等地數百萬種暢銷商品，並提供國際速配服務。 
我們正在尋覓人才協助我們帶領 Coupang 台灣拓展業務。這是個難得的機會，一同參與 Coupang 在台灣的成長，打造一個讓我們的顧客自問「沒有 Coupang，我該怎麼過活？」的世界。

職缺名稱: Associate, In-stock Management Specialist 庫存管理專員

主要職責：
- 負責所屬商品類別之日常營運支援，與 Category Director 合作，確保類別營運順暢
- 管理商品與供應商相關關鍵資料（如商品資訊、分類、價格與作業設定），確保資料正確並支援前台與日常營運
- 每日執行類別營運檢核（morning check），檢視商品、訂單及供應商作業狀態，主動發現並處理營運或系統異常
- 透過系統與平台檢視並修正商品或資料錯誤，避免影響使用者體驗與營運表現
擔任類別窗口，負責供應商日常溝通（商品與訂單確認、出貨與交期更新），並協助說明正確作業流程，降低錯誤發生率
- 協助團隊其他營運或專案相關事項

基本條件：
- 具備良好的溝通能力，能以 Email 為主、偶爾透過電話進行供應商及內部溝通
- 具備電商、零售或營運相關經驗者佳
- 熟悉 Excel 基本至進階操作（如樞紐分析、V lookup）
- 具備基本 SQL 或 Python 操作能力者加分（如資料查詢、簡易數據處理或分析）

招募流程：
申請資格審核 – 電話面試 – 現場(或線上面對面)面試 – 錄取通知 
招募流程實況可能因職缺而異，亦可能因為時程安排或其他原因變動 
將透過應徵者在申請階段提供的電子郵件，告知面試時程和結果 

注意事項：
若所有職缺皆招募完成，本公告可能在所示截止日期前關閉 
若應徵者在申請過程中提供假造資訊，酷澎有權收回錄取通知 
酷澎不會歧視殘障人士或退伍軍人，對所有應徵者都提供平等的競爭機會

Company Introduction 

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

• Support the execution of capacity planning models for last mile logistics, ensuring consistency with operational guidelines.
• Perform daily and monthly manpower and asset planning activities, working with operations teams to ensure timely completion.
• Analyze basic driver performance and cost data to identify trends and support efficiency improvements at the route or area level.
• Assist in maintaining and enhancing workforce planning tools to improve forecasting accuracy and operational responsiveness.
• Prepare regular reports and dashboards to support business decision‑making.

• 3+ years of experience in planning operations.
• Hands‑on experience in data processing, analysis, and building basic analytical models.
• Strong attention to detail with a data‑driven mindset.
• Good communication and collaboration skills.
• Proficiency in MS Office, Advanced Excel, Google Sheets, and familiarity with Tableau and SQL/Python.

• Degree in Business, Logistics, Supply Chain, Industrial Engineering, or a related field.
• Experience in logistics last mile or middle mile operations.
• Basic English verbal communication skills for discussion.

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Position : Principal, Program Management (Logistics Operation Center) 

What will you do?

• End-to-End Program Leadership: Own the portfolio across first-, middle-, and last-mile. Define scope, OKRs, workstreams, and success metrics; lead planning, execution, launch, and stabilization.
• KR-to-TW Transition & Expansion: Lead a structured handover of existing TW last-mile reports from the KR team; design unified reporting that brings first-, middle-, and last-mile into a single end-to-end visibility framework.
• Operational Excellence & PDD Improvement: Partner with LOC specialists, hub managers, linehaul, sortation, and TW logistics leadership to prioritize defects, remove bottlenecks, and deliver measurable gains.
• Insight-to-Action Mechanisms: Build robust dashboards and operational reporting (Tableau/Power BI) to surface issues fast; convert analytics into clear decisions, owners, timelines, and SOP changes.
• Cross-Functional Problem Solving: Align on problem statements with partners (e.g., hub managers, Product, Engineering, Finance), decompose complex problems, and deliver structured analyses and recommendations.
• Simulation & Scenario Planning: Lead data simulations and sensitivity analyses for new initiatives (e.g., network design changes, volume shifts, cut-off adjustments), supporting fact-based trade-offs between service, speed, and cost.
• Risk & Change Management: Identify risks early, run mitigation plans, and manage stakeholder communications and change adoption at the field and leadership levels.
• Stakeholder Influence & Communication: Communicate crisply at all levels—from ops floors to executive forums—with narratives that clarify options, risks, and ROI.

Basic Qualifications

• Experience: 6+ years in Program/Project Management or Analytics-driven Operations within logistics, e-commerce, supply chain, or similar high-scale environments.
• Data & Tools: Strong ability to self-serve and validate data (SQL required). Proficiency with Tableau and/or Power BI. Experience with big data environments (Hadoop, Spark, Presto, Airflow) is a plus. Python familiarity is a plus.
• Execution Excellence: Demonstrated ability to deliver complex, multi-team initiatives in fast-paced, ambiguous settings; strong risk management and dependency tracking.
• Problem Solving: Exceptional structured thinking and root cause analysis; ability to handle unstructured problems and convert into executable workstreams.
• Communication & Influence: Executive-ready written and verbal communication; adept at influencing senior stakeholders and driving decisions without authority.
• Education: Bachelor’s or Master’s in Statistics, Industrial Engineering, Operations Research, Supply Chain, or related field; or equivalent experience.

Preferred Qualifications

• Logistics Domain Depth: Understanding of first/middle/last mile, hub operations, linehaul planning, route optimization, and PDD mechanics.
• Technical Proficiency: Hands-on with Python or statistical tooling for simulations, forecasting, and experiment design. Very proficient with Google sheets, Excel, SQL , Tableau and PowerBI
• Leadership: Experience mentoring Business Analysts and leading program workstreams across Product, Engineering, Operations, and Finance.
• Languages: Strong English (written & verbal); additional Asian language capability (e.g., Mandarin or Korean) is a plus for regional collaboration.

Recruitment Process and Others

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice​

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:  https://www.coupang.jobs/privacy-policy/​

人人均等的機會

Coupang提供均等的機會給所有員工。若沒有全球多元團隊的寶貴意見，我們不可能達成史無前例的成功

Company Introduction

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang.

Position: Senior Capacity Planning Manager (Last Mile Management)

Role Overview

The Senior Capacity Planning Manager role plays a strategic part in establishing KPIs, forecasting logistics capacity, integrating sales forecasts into planning, analyzing driver performance, and developing workforce planning tools to optimize last mile and middle mile operations.

Key Responsibilities

• Establish key performance indicators and benchmarks for planning and forecasting into last mile and middle mile logistics.
• Prepare and share daily/monthly last mile and middle mile capacity manpower and asset planning models and collaborate with operations teams to execute.
• Connect with S&OP(Sales & Operations Planning) to collect the GMV/Sales forecast and transform them into the logistics expansion planning.
• Measuring the last mile driver's performance analysis of multiple cost models and design the route/area-wise productivity of each driver.
• Support the development and implementation of workforce planning tools for accurate capacity forecasting.

Essential Qualifications:

• 5+ years of relevant experience in logistics last mile and middle mile.
• Proven experience in data processing and analysis to build models that support business decisions.
• Strong communication skills across various contexts.
• Strong analytical mindset and data-driven approach.
• Proficiency in MS Office, Advanced Excel, Google Sheet, Tableau and SQL/Python.

Prefered Qualifications:

• Degree in Business, Logistics, Supply Chain, or Industrial Engineering.
• Experience in planning and project management.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.   

 We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” 

Role Overview

Coupang Taiwan is looking for a Senior Analyst to join our Affiliate Marketing Operations. In this role, you will work within the Growth Analytics team to enable marketing campaigns across various affiliate channels.  You will partner closely with marketing stakeholders to build performance reporting and data feeds, while analyzing user behavior to support campaign operations and "wow" our customers! Additionally, you will collaborate with engineers to develop marketing products and tracking features, with the opportunity to contribute to building data models and improving our data pipelines.  

What You Will Do  

• Process audience-building requests by leveraging working knowledge of SQL and Python. Write SQL queries to segment customers for campaigns and marketing data feeds. 

• Work closely with stakeholders to deep-dive into data issues and provide clear and actionable plans by analyzing data and insights. 

• Maintain a high bar for quality and accuracy. Provide clear documentation of work and code. 

• Work on defining the Marketing Metric, building and maintaining Marketing dashboards. Continuously track marketing campaign results. 

• Communicate effectively and proactively with internal stakeholders.  

• Collaborate with the Marketing Tech team to guide product development by sharing actionable insights from our existing reports. 

Basic Qualifications

• Bachelor’s degree or equivalent experience  
• 5+ years of experience in data analytics with proficiency in SQL and data visualization tools (e.g., Tableau)  
• Foundational knowledge of statistical concepts and testing methodologies  
• Exceptional critical thinking and problem-solving skills with a strong attention to detail and ability to validate data  
• Strong verbal and written communication skills in both Mandarin and English to share analysis results clearly and concisely 
• Identify key drivers of performance and provide actionable insights to stakeholders through the application of data analytics, scripting and programming skills (Python, SQL) as well as any relevant tools. 

Preferred Qualifications 

• Master’s degree in Business Analytics, Data Science, or a related field 

• Experience in Retail/E-commerce industries, Affiliate Marketing, Performance Marketing, or CRM functions 

• Experience in data ETL (Extract, Transform, Load) and data engineering principles  

• Proficiency with Python or other scripting languages for advanced data manipulation 

• Experience working in a global or multinational team environment 

• Experience collaborating with the engineering team to develop products. 

• Experienced in building machine learning models to enable precision marketing and improve audience targeting accuracy. 

Recruitment Process and Others  

 Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled. 

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

 Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:  

https://www.coupang.jobs/privacy-policy/​ 

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

Role Overview  

The Customer-Centric Planning team is looking for a Senior Data Analyst with an engineering mindset. You will not only be a user of data but also a builder of data infrastructure. This position highly integrates Data Analysis and Analytics Engineering. You will be responsible for maintaining Airflow ETL processes from multiple internal data sources such as Zendesk, WMS (Warehouse Management System), and OMS (Order Management System), and utilizing Python and AI tools for automation development to support the operation and optimize the experience of teams such as Supplier Support, Customer Support, and Andon.

1. Delve into underlying technologies: Directly operate Airflow and Presto clusters, participating in the complete lifecycle from Raw Data to Insight.
2. Embrace new technologies: We actively introduce AI (Windsurf, Gemini, Copilot) and automation tools to eliminate repetitive tasks.

What You Will Do 

• Quickly support (within hours) and respond to the needs of various operational teams, formulate Ad-Hoc analysis plans, and produce high-quality, highly accurate data reports.
• Operational Pain Point Analysis and Root Cause Analysis: Building a customer experience funnel, identifying process issues and operational problems from the user lifecycle, and analyzing deep-seated causes.
• End-to-End Data Pipeline Construction and Maintenance (ETL & Pipeline): Using Presto/Hive SQL to process large-scale data, responsible for designing and maintaining Airflow DAGs, developing and optimizing Data Marts, monitoring data pipeline health, and ensuring data quality.
• Process Automation and Tool Development (Automation & Tooling): Using Python to develop automation scripts, integrating Slack, GitHub, Zendesk, Tableau, Presto, Confluence, and various internal APIs, and using/introducing LangChain, MCP Server to achieve automated updates and releases for various research, report generation, Quality Assurance, etc., reducing manual intervention and improving team efficiency.

Basic Qualifications  

• 3+ years of data analysis or data engineering experience, with the ability to handle complex SQL queries (Recursive CTE, Window Functions, JSON parsing).
• Possess business analysis sensitivity, capable of transforming vague business problems (e.g., "Why are customer complaints increasing?") into concrete data analysis projects.
• Familiar with Tableau Server, Power BI, or related report creation and operation.

Preferred Qualifications

• Familiar with customer service and ticketing system operational data structures: experience in data analysis for similar systems such as customer service, e-commerce, and logistics.
• Possess e-commerce or supply chain domain knowledge: understanding of e-commerce business models and logistics inventory logic.
• Possess practical Python development skills, capable of writing automation scripts, handling API integration, or performing data transformation.
• Familiar with Airflow or similar workflow scheduling tools, with practical experience in writing and maintaining DAGs.
• Familiar with version control tools (GitHub/Git), accustomed to Pull Request (PR) review and collaboration processes.
• AI/LLM application experience: experience using LangChain or internal AI tools to build auxiliary analysis agents or automated processes.

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.   

 We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” 

Role Overview

Coupang Taiwan is looking for an Analyst to help with Performance Marketing operations. You will work within the Growth Analytics team to help enable marketing campaigns across various channels, which include Paid, Search, and CRM. You will partner closely with marketing stakeholders to build performance reporting, data feeds, and analyze user behavior to support campaign operations and WOW the customer! Furthermore, you will work closely with a dedicated manager who will provide guidance and support throughout your projects.

What You Will Do  

• Process audience-building requests by leveraging working knowledge of SQL and Python. Write SQL queries to segment customers for campaigns and marketing data feeds.
• Analyze marketing data to identify key drivers of performance and provide actionable insights to stakeholders.
• Work closely with stakeholders to deep-dive into data issues and drive actionable insight.
• Maintain a high bar for quality and accuracy. Provide clear documentation of work and code.
• Work on reporting requests and data pulls that support decision-making processes.
• Communicate effectively and proactively with internal stakeholders.

Basic Qualifications

• Bachelor’s degree or equivalent experience
• 5+ years of experience in data analytics with proficiency in SQL and data visualization tools (e.g., Tableau)
• Foundational knowledge of statistical concepts and testing methodologies
• Exceptional critical thinking and problem-solving skills with a strong attention to detail and ability to validate data
• Strong verbal and written communication skills in both Mandarin and English to share analysis results clearly and concisely

Preferred Qualifications 

• Master’s degree in Business Analytics, Data Science, or a related field
• Experience in Retail/E-commerce industries, Performance Marketing, or CRM functions
• Experience in data ETL (Extract, Transform, Load) and data engineering principles
• Proficiency with Python or other scripting languages for advanced data manipulation
• Experience working in a global or multinational team environment

Recruitment Process and Others  

 Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled. 

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

 Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:  

https://www.coupang.jobs/privacy-policy/​ 

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

As a marketing data professional, you will be responsible for analyzing tens of millions of data points and providing actionable insight for marketing managers and leadership. This insight will help us to create WOW experience for our customers. Marketing analytics creates meaningful insights, seeks answers to complex business questions, and enables effective marketing campaigns. This is a rare opportunity to be part of a diverse, fast-paced, and dynamic team with so much upward growth potential. You will be a member of the Taiwan marketing team with members from all over the world. You will get a broad end-to-end view of the aggressive expansion of an e-commerce business

What You Will Do:

• Collaborate and be a thought partner for marketing managers, CRM managers, marketing engineers, designers, and other stakeholders to make data-driven decisions.
• Build machine learning models include but are not limited to customer churn, product sales, banner clicks and sales of marketing campaigns.
• Train and deploy machine learning models on both in-house and cloud-based platforms.
• Perform insightful analysis on growth marketing (customer & product) metrics to enable effective marketing campaigns.
• Provide clear and actionable recommendations on CRM promotions by analyzing user behavior data in the APP.
• Conduct hypothesis testing, A/B testing and regression analysis on online ad performance.
• Create a data pipeline to ensure data availability and quality.
• Interpret and present your data story to marketing leadership.
• Foster an analytic culture as part of a growing data team.

Basic Qualifications

• 5+ years’ working experience in machine learning.
• 3+ years’ working experience in SQL.
• 3+ years’ working experience in Python.
• Attention to the detail with ability to validate data, identify data flaws, and create analytical reports.
• Strong critical thinking and problem-solving skills.
• Ability to work independently with a sense of responsibility and exercise judgment in a fast-paced, dynamic environment.
• Strong communication skills to share analysis results in clear and concise manners.
• Proficiency in both Mandarin and English (both verbal and written).

Preferred Qualifications:

• Experience in retail / E-commerce industries.
• Experience in growth marketing and CRM function. 
• Master’s degree in business analytics, data analytics, data science or equivalent experience.
• Experience in data ETL and data engineering.
• Experience in AWS or GCP.
• Strong English skills (both verbal and written).

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have

submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

As a marketing data professional, you will be responsible for analyzing tens of millions of data points and providing actionable insight for marketing managers and leadership. This insight will help us to create WOW experience for our customers. Marketing analytics creates meaningful insights, seeks answers to complex business questions, and enables effective marketing campaigns.

This is a rare opportunity to be part of a diverse, fast-paced, and dynamic team with so much upward growth potential. You will be a member of the Taiwan marketing team with members from all over the world. You will get a broad end-to-end view of the aggressive expansion of an e-commerce business

What You Will Do:

• Collaborate and be a thought partner for marketing managers, CRM managers, marketing engineers, designers, and other stakeholders to make data-driven decisions.
• Build machine learning models include but are not limited to customer churn, product sales, banner clicks and sales of marketing campaigns.
• Train and deploy machine learning models on both in-house and cloud-based platforms.
• Perform insightful analysis on growth marketing (customer & product) metrics to enable effective marketing campaigns.
• Provide clear and actionable recommendations on CRM promotions by analyzing user behavior data in the APP.
• Conduct hypothesis testing, A/B testing and regression analysis on online ad performance.
• Create a data pipeline to ensure data availability and quality.
• Interpret and present your data story to marketing leadership.
• Foster an analytic culture as part of a growing data team.

Basic Qualifications

• 5+ years’ working experience in machine learning.
• 3+ years’ working experience in SQL.
• 3+ years’ working experience in Python.
• Attention to the detail with ability to validate data, identify data flaws, and create analytical reports.
• Strong critical thinking and problem-solving skills.
• Ability to work independently with a sense of responsibility and exercise judgment in a fast-paced, dynamic environment.
• Strong communication skills to share analysis results in clear and concise manners.
• Proficiency in both Mandarin and English (both verbal and written).

Preferred Qualifications:

• Experience in retail / E-commerce industries.
• Experience in growth marketing and CRM function. 
• Master’s degree in business analytics, data analytics, data science or equivalent experience.
• Experience in data ETL and data engineering.
• Experience in AWS or GCP.
• Strong English skills (both verbal and written).

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have

submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

As the Senior Manager of Data Analytics, you will lead the intelligence engine for Coupang Taiwan’s Post-Purchase Experience, CS & Fraud. You will transform massive datasets into actionable strategies that reduce return defects, fraud, optimize customer service efficiency, and identify opportunities to improve return customer experience. You will lead a team of analysts to bridge the gap between "what happened" and "what we should do next."

What You Will Do 

• Strategic Insights: Lead the end-to-end analytics for the Returns and CS lifecycle. Identify root causes for high return rates (e.g., sizing issues, logistical damage, or fraud) and propose data-backed solutions.

• Predictive Modeling: Develop and oversee models to predict return propensity and customer lifetime value (CLV), helping the business proactively manage risk.

• Performance Measurement: Define and own the "North Star" metrics for the Taiwan CS organization, including First Contact Resolution (FCR), Net Promoter Score (NPS), and Cost per Contact.

• Stakeholder Influence: Act as a strategic partner to the PPE (Process, Policy & Engineering) and Logistics teams, using data to influence the product roadmap and operational SOPs.

• Team Leadership: Mentor and scale a team of high-performing data analysts, fostering a culture of technical excellence and business-first thinking.

• Dashboarding & Automation: Transition the organization from manual reporting to real-time, automated BI solutions (Tableau/Looker) that empower regional leads

Basic Qualifications  

• Experience：8+ years in Data Analytics, Business Intelligence, or Data Science (E-commerce or FinTech preferred).
• Technical Stack：Expert proficiency in SQL and Python/R. Deep experience with Tableau, PowerBI, or Looker, Prompt engineering, usage for LLMs for analytics.
• Statistical Skills：Strong grasp of A/B testing, regression analysis, and hypothesis testing.
• Leadership：3+ years of experience managing direct reports and leading cross-functional projects.
• Communication：Ability to translate "data-speak" into executive-level narratives in both English and Mandarin.

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Company Introduction

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang.

Position: Senior Capacity Planning Manager (Last Mile Management)

Role Overview

The Senior Capacity Planning Manager role plays a strategic part in establishing KPIs, forecasting logistics capacity, integrating sales forecasts into planning, analyzing driver performance, and developing workforce planning tools to optimize last mile and middle mile operations.

Key Responsibilities

• Establish key performance indicators and benchmarks for planning and forecasting into last mile and middle mile logistics.
• Prepare and share daily/monthly last mile and middle mile capacity manpower and asset planning models and collaborate with operations teams to execute.
• Connect with S&OP(Sales & Operations Planning) to collect the GMV/Sales forecast and transform them into the logistics expansion planning.
• Measuring the last mile driver's performance analysis of multiple cost models and design the route/area-wise productivity of each driver.
• Support the development and implementation of workforce planning tools for accurate capacity forecasting.

Essential Qualifications:

• 8+ years of relevant experience in logistics last mile and middle mile.
• Proven experience in data processing and analysis to build models that support business decisions.
• Strong communication skills across various contexts.
• Strong analytical mindset and data-driven approach.
• Proficiency in MS Office, Advanced Excel, Google Sheet, Tableau and SQL/Python.

Prefered Qualifications:

• Degree in Business, Logistics, Supply Chain, or Industrial Engineering.
• Experience in planning and project management.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.   

 We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” 

Role Overview

Coupang Taiwan is looking for a Senior Analyst to join our Affiliate Marketing Operations. In this role, you will work within the Growth Analytics team to enable marketing campaigns across various affiliate channels.  You will partner closely with marketing stakeholders to build performance reporting and data feeds, while analyzing user behavior to support campaign operations and "wow" our customers! Additionally, you will collaborate with engineers to develop marketing products and tracking features, with the opportunity to contribute to building data models and improving our data pipelines.  

What You Will Do  

• Process audience-building requests by leveraging working knowledge of SQL and Python. Write SQL queries to segment customers for campaigns and marketing data feeds. 

• Work closely with stakeholders to deep-dive into data issues and provide clear and actionable plans by analyzing data and insights. 

• Maintain a high bar for quality and accuracy. Provide clear documentation of work and code. 

• Work on defining the Marketing Metric, building and maintaining Marketing dashboards. Continuously track marketing campaign results. 

• Communicate effectively and proactively with internal stakeholders.  

• Collaborate with the Marketing Tech team to guide product development by sharing actionable insights from our existing reports. 

Basic Qualifications

• Bachelor’s degree or equivalent experience  
• 5+ years of experience in data analytics with proficiency in SQL and data visualization tools (e.g., Tableau)  
• Foundational knowledge of statistical concepts and testing methodologies  
• Exceptional critical thinking and problem-solving skills with a strong attention to detail and ability to validate data  
• Strong verbal and written communication skills in both Mandarin and English to share analysis results clearly and concisely 
• Identify key drivers of performance and provide actionable insights to stakeholders through the application of data analytics, scripting and programming skills (Python, SQL) as well as any relevant tools. 

Preferred Qualifications 

• Master’s degree in Business Analytics, Data Science, or a related field 

• Experience in Retail/E-commerce industries, Affiliate Marketing, Performance Marketing, or CRM functions 

• Experience in data ETL (Extract, Transform, Load) and data engineering principles  

• Proficiency with Python or other scripting languages for advanced data manipulation 

• Experience working in a global or multinational team environment 

• Experience collaborating with the engineering team to develop products. 

• Experienced in building machine learning models to enable precision marketing and improve audience targeting accuracy. 

Recruitment Process and Others  

 Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled. 

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

 Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:  

https://www.coupang.jobs/privacy-policy/​ 

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

The Customer-Centric Planning team is looking for a Senior Data Analyst with an engineering mindset. You will not only be a user of data but also a builder of data infrastructure. This position highly integrates Data Analysis and Analytics Engineering. You will be responsible for maintaining Airflow ETL processes from multiple internal data sources such as Zendesk, WMS (Warehouse Management System), and OMS (Order Management System), and utilizing Python and AI tools for automation development to support the operation and optimize the experience of teams such as Supplier Support, Customer Support, and Andon.

1. Delve into underlying technologies: Directly operate Airflow and Presto clusters, participating in the complete lifecycle from Raw Data to Insight.
2. Embrace new technologies: We actively introduce AI (Windsurf, Gemini, Copilot) and automation tools to eliminate repetitive tasks.

What You Will Do 

• Quickly support (within hours) and respond to the needs of various operational teams, formulate Ad-Hoc analysis plans, and produce high-quality, highly accurate data reports.
• Operational Pain Point Analysis and Root Cause Analysis: Building a customer experience funnel, identifying process issues and operational problems from the user lifecycle, and analyzing deep-seated causes.
• End-to-End Data Pipeline Construction and Maintenance (ETL & Pipeline): Using Presto/Hive SQL to process large-scale data, responsible for designing and maintaining Airflow DAGs, developing and optimizing Data Marts, monitoring data pipeline health, and ensuring data quality.
• Process Automation and Tool Development (Automation & Tooling): Using Python to develop automation scripts, integrating Slack, GitHub, Zendesk, Tableau, Presto, Confluence, and various internal APIs, and using/introducing LangChain, MCP Server to achieve automated updates and releases for various research, report generation, Quality Assurance, etc., reducing manual intervention and improving team efficiency.

Basic Qualifications  

• 3+ years of data analysis or data engineering experience, with the ability to handle complex SQL queries (Recursive CTE, Window Functions, JSON parsing).
• Possess business analysis sensitivity, capable of transforming vague business problems (e.g., "Why are customer complaints increasing?") into concrete data analysis projects.
• Familiar with Tableau Server, Power BI, or related report creation and operation.

Preferred Qualifications

• Familiar with customer service and ticketing system operational data structures: experience in data analysis for similar systems such as customer service, e-commerce, and logistics.
• Possess e-commerce or supply chain domain knowledge: understanding of e-commerce business models and logistics inventory logic.
• Possess practical Python development skills, capable of writing automation scripts, handling API integration, or performing data transformation.
• Familiar with Airflow or similar workflow scheduling tools, with practical experience in writing and maintaining DAGs.
• Familiar with version control tools (GitHub/Git), accustomed to Pull Request (PR) review and collaboration processes.
• AI/LLM application experience: experience using LangChain or internal AI tools to build auxiliary analysis agents or automated processes.

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.   

 We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” 

Role Overview

Coupang Taiwan is looking for an Analyst to help with Performance Marketing operations. You will work within the Growth Analytics team to help enable marketing campaigns across various channels, which include Paid, Search, and CRM. You will partner closely with marketing stakeholders to build performance reporting, data feeds, and analyze user behavior to support campaign operations and WOW the customer! Furthermore, you will work closely with a dedicated manager who will provide guidance and support throughout your projects.

What You Will Do  

• Process audience-building requests by leveraging working knowledge of SQL and Python. Write SQL queries to segment customers for campaigns and marketing data feeds.
• Analyze marketing data to identify key drivers of performance and provide actionable insights to stakeholders.
• Work closely with stakeholders to deep-dive into data issues and drive actionable insight.
• Maintain a high bar for quality and accuracy. Provide clear documentation of work and code.
• Work on reporting requests and data pulls that support decision-making processes.
• Communicate effectively and proactively with internal stakeholders.

Basic Qualifications

• Bachelor’s degree or equivalent experience
• 5+ years of experience in data analytics with proficiency in SQL and data visualization tools (e.g., Tableau)
• Foundational knowledge of statistical concepts and testing methodologies
• Exceptional critical thinking and problem-solving skills with a strong attention to detail and ability to validate data
• Strong verbal and written communication skills in both Mandarin and English to share analysis results clearly and concisely

Preferred Qualifications 

• Master’s degree in Business Analytics, Data Science, or a related field
• Experience in Retail/E-commerce industries, Performance Marketing, or CRM functions
• Experience in data ETL (Extract, Transform, Load) and data engineering principles
• Proficiency with Python or other scripting languages for advanced data manipulation
• Experience working in a global or multinational team environment

Recruitment Process and Others  

 Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled. 

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

 Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:  

https://www.coupang.jobs/privacy-policy/​ 

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

As a Senior Program Manager in the Logistics Operations Center (LOC), you will shape strategy and lead execution for Taiwan logistics initiatives while partnering closely with regional stakeholders (including the KR team). You will translate insights into programs, manage complex cross-functional delivery, and embed KPI-driven operating rhythms that materially improve on-time delivery, cost-to-serve, and customer experience.Drive end-to-end program execution to improve Promise Delivery Date (PDD) performance, Delivery performance and elevate consumer satisfaction across first-mile, middle-mile, and last-mile operations. This role owns the roadmap, governance, and outcomes required to transform operational delivery through data-driven decision-making, cross-functional leadership, and scalable process excellence. You will succeed by influencing without formal authority, aligning leadership around clear priorities, and building mechanisms that scale—from reporting and dashboards to SOPs, governance, and change management.

What You Will Do

• End-to-End Program Leadership: Own the portfolio across first-, middle-, and last-mile. Define scope, OKRs, workstreams, and success metrics; lead planning, execution, launch, and stabilization.
• KR-to-TW Transition & Expansion: Lead a structured handover of existing TW last-mile reports from the KR team; design unified reporting that brings first-, middle-, and last-mile into a single end-to-end visibility framework.
• Operational Excellence & PDD Improvement: Partner with LOC specialists, hub managers, linehaul, sortation, and TW logistics leadership to prioritize defects, remove bottlenecks, and deliver measurable gains.
• Insight-to-Action Mechanisms: Build robust dashboards and operational reporting (Tableau/Power BI) to surface issues fast; convert analytics into clear decisions, owners, timelines, and SOP changes.
• Cross-Functional Problem Solving: Align on problem statements with partners (e.g., hub managers, Product, Engineering, Finance), decompose complex problems, and deliver structured analyses and recommendations.
• Simulation & Scenario Planning: Lead data simulations and sensitivity analyses for new initiatives (e.g., network design changes, volume shifts, cut-off adjustments), supporting fact-based trade-offs between service, speed, and cost.
• Risk & Change Management: Identify risks early, run mitigation plans, and manage stakeholder communications and change adoption at the field and leadership levels.
• Stakeholder Influence & Communication: Communicate crisply at all levels—from ops floors to executive forums—with narratives that clarify options, risks, and ROI.

Basic Qualifications 

• Experience: 6+ years in Program/Project Management or Analytics-driven Operations within logistics, e-commerce, supply chain, or similar high-scale environments.
• Data & Tools: Strong ability to self-serve and validate data (SQL required). Proficiency with Tableau and/or Power BI. Experience with big data environments (Hadoop, Spark, Presto, Airflow) is a plus. Python familiarity is a plus.
• Execution Excellence: Demonstrated ability to deliver complex, multi-team initiatives in fast-paced, ambiguous settings; strong risk management and dependency tracking.
• Problem Solving: Exceptional structured thinking and root cause analysis; ability to handle unstructured problems and convert into executable workstreams.
• Communication & Influence: Executive-ready written and verbal communication; adept at influencing senior stakeholders and driving decisions without authority.
• Education: Bachelor’s or Master’s in Statistics, Industrial Engineering, Operations Research, Supply Chain, or related field; or equivalent experience. 

Preferred Qualifications 

• Logistics Domain Depth: Understanding of first/middle/last mile, hub operations, linehaul planning, route optimization, and PDD mechanics.
• Technical Proficiency: Hands-on with Python or statistical tooling for simulations, forecasting, and experiment design. Very proficient with Google sheets, Excel, SQL , Tableau and PowerBI
• Leadership: Experience mentoring Business Analysts and leading program workstreams across Product, Engineering, Operations, and Finance.
• Languages: Strong English (written & verbal); additional Asian language capability (e.g., Mandarin or Korean) is a plus for regional collaboration. 

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

As a marketing data professional, you will be responsible for analyzing tens of millions of data points and providing actionable insight for marketing managers and leadership. This insight will help us to create WOW experience for our customers. Marketing analytics creates meaningful insights, seeks answers to complex business questions, and enables effective marketing campaigns. This is a rare opportunity to be part of a diverse, fast-paced, and dynamic team with so much upward growth potential. You will be a member of the Taiwan marketing team with members from all over the world. You will get a broad end-to-end view of the aggressive expansion of an e-commerce business

What You Will Do:

• Collaborate and be a thought partner for marketing managers, CRM managers, marketing engineers, designers, and other stakeholders to make data-driven decisions.
• Build machine learning models include but are not limited to customer churn, product sales, banner clicks and sales of marketing campaigns.
• Train and deploy machine learning models on both in-house and cloud-based platforms.
• Perform insightful analysis on growth marketing (customer & product) metrics to enable effective marketing campaigns.
• Provide clear and actionable recommendations on CRM promotions by analyzing user behavior data in the APP.
• Conduct hypothesis testing, A/B testing and regression analysis on online ad performance.
• Create a data pipeline to ensure data availability and quality.
• Interpret and present your data story to marketing leadership.
• Foster an analytic culture as part of a growing data team.

Basic Qualifications

• 5+ years’ working experience in machine learning.
• 3+ years’ working experience in SQL.
• 3+ years’ working experience in Python.
• Attention to the detail with ability to validate data, identify data flaws, and create analytical reports.
• Strong critical thinking and problem-solving skills.
• Ability to work independently with a sense of responsibility and exercise judgment in a fast-paced, dynamic environment.
• Strong communication skills to share analysis results in clear and concise manners.
• Proficiency in both Mandarin and English (both verbal and written).

Preferred Qualifications:

• Experience in retail / E-commerce industries.
• Experience in growth marketing and CRM function. 
• Master’s degree in business analytics, data analytics, data science or equivalent experience.
• Experience in data ETL and data engineering.
• Experience in AWS or GCP.
• Strong English skills (both verbal and written).

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have

submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/