We are seeking a highly motivated and detail-oriented Software Quality Analyst with a strong passion for ensuring the delivery of high-quality software products. As a Software Quality Analyst, you will play a critical role in the software development process by conducting thorough manual testing to identify defects and verify that the software meets established quality standards. You will collaborate closely with cross-functional teams, including developers, PMs, automation engineers, and other stakeholders, to ensure a smooth and efficient testing process.

About the Role

We are looking for a Senior Software Quality Assurance Engineer to join the Stripe Terminal Device Software Quality Assurance  team. In this role, you will own the quality assurance process and result for Firmware and Device OS components across our payment terminal devices. You'll work closely with software development teams to define quality standards, develop comprehensive test strategies, plan, and drive software quality improvements through both technical expertise and process enhancements.

What You'll Do

• Own software quality for Terminal device software components (Firmware, Device OS ) and ensure software quality targets are met in the customers.
• Collaborate with developers during software planning, change review, and release meetings to understand new features, specifications, expected behaviors, and the impact and risks of changes. Create spot testing to test software before branch cut.
• Deeply understand customer use scenarios, PRD (Product Requirement Document), and SRD (Software Design Document), work with developers and create robust test plans that improve coverage for configurations, user scenarios testing, and reliability testing.
• Perform Bluetooth validation across multiple devices, edge cases, and recovery scenarios.
• Validate device with various enterprise network configurations and security types.
• Design and execute testing for power performance, battery behavior, sleep/wake reliability, and resilience under extended or degraded operating conditions.
• Own design, build, and maintain lab setups and test environments that accurately reflect production-like usage conditions and support repeatable validation.
• Co-lead software quality incident remediation efforts with engineering teams, including root cause analysis and solution development. 
• Establish and maintain software quality assurance processes, and influence cross-functional teams at Stripe and BBPOS to drive quality and process improvements.
• Create and optimize test cases while collaborating with automation engineers to expand automated test coverage, and guiding manual SQA team members to perform high-quality software testing.
• Mentor or coach junior software quality engineers to improve work quality and efficiency.

Qualifications & Requirements

Minimum Requirements

• Bachelor's degree in Computer Science, Software Engineering, or related technical field
• 6+ years of experience in software quality assurance for embedded systems or firmware
• Ability to analyze software changes and assess impact on testing coverage by reviewing release notes and software design documents. 
• Experience developing test strategies, test plans, and test cases based on product requirements
• Ability to identify root causes of software defects
• Ability to proactively identify risks and take the initiative to mitigate them
• Strong leadership, communication, ownership, and influencing skills to drive quality improvements across teams
• Excellent verbal and written communication skills in English

Preferred Qualifications

• Experience with payment terminal devices, EMV certification, or PCI (Payment Card Industry) compliance
• Knowledge of embedded systems, real-time operating systems, and firmware development
• Familiarity with payment processing systems or financial technology is a plus
• Track record of mentoring junior team members on technical skills and test design

What you’ll do

Responsibilities:

• Design, build and maintain services, pipelines and infrastructure that improve the productivity of engineers across mobile, backend and embedded systems.
• Collaborate closely with mobile, firmware and backend engineers to understand their workflows and pain points and translate them into practical short-term and long-term solutions.
• Contribute to and improve our CI/CD pipelines, release infrastructure and test automation systems for SDKs, apps and firmware.
• Work with stakeholders to prioritize work, balance competing needs and ensure your solutions integrate cleanly into existing workflows.
• Contribute to developer productivity and reliability metrics (e.g. build times, test stability, release velocity) and help drive initiatives that improve them.
• Own projects end-to-end, from problem discovery and design through implementation, rollout and ongoing operation.
• Participate in code reviews, design discussions and documentation to maintain a high bar for code quality, reliability and developer experience.
• Mentor other engineers in areas such as build, test and release best practices, helping to spread strong developer productivity practices across the team.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• BS or MS in Computer Science or a related field, or equivalent practical experience.
• 6+ years of software engineering experience, including strong experience with backend systems, services or infrastructure. 
• Experience designing, implementing and maintaining production systems or developer tooling.
• Understanding of how to build scalable, reliable and observable services, data pipelines, and infrastructure.
• Experience owning projects from design through implementation, rollout and ongoing support.
• Ability to thrive in a collaborative environment involving multiple stakeholders and subject matter experts.
• Strong communication skills and the ability to explain technical concepts clearly to different audiences.

Preferred qualifications

• Proficiency in one or more of: Go, Java, or Python.
• Experience building tools or platforms to improve developer productivity, with clear empathy for internal developer users.
• Experience designing and operating CI/CD pipelines and release automation systems (e.g. Jenkins, GitLab CI, GitHub Actions).
• Experience designing and maintaining automated testing infrastructure (e.g. integration/end-to-end tests, test orchestration, or reducing test flakiness).
• Experience with mobile or embedded systems is a plus.
• Experience with infrastructure-as-code, container orchestration, or cloud-native service design.
• Experience with observability and monitoring tools (e.g. Grafana, Prometheus) for developer-facing infrastructure.
• Experience in payments, point-of-sale, or hardware-integrated systems is a plus.

What you’ll do

Responsibilities

• Design, build and maintain tools, libraries and infrastructure that improve the productivity of engineers across mobile, backend and embedded systems.
• Collaborate closely with mobile engineers to understand their workflows and pain points and translate them into practical short-term and long-term solutions.
• Contribute to and improve our build, CI/CD and test automation systems for SDKs, Android apps and firmware.
• Work with key stakeholders to prioritize work, balance competing needs and ensure your solutions integrate cleanly into existing workflows.
• Own projects end-to-end, from problem discovery and design through implementation, rollout and ongoing operation.
• Participate in code reviews, design discussions and documentation to maintain a high bar for code quality, reliability and developer experience.
• Mentor other engineers in areas such as build, test and release best practices, helping to spread strong developer productivity practices across the team.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• BS or MS in Computer Science or a related field, or equivalent practical experience.
• 6+ years of software engineering experience, including meaningful experience with backend systems and at least one of: Android/mobile or embedded/firmware development.
• Experience designing, implementing and maintaining production systems or developer tooling.
• Understanding of how to build scalable, reliable and observable services, pipelines, or tooling.
• Experience owning projects from design through implementation, rollout and ongoing support.
• Ability to thrive in a collaborative environment involving multiple stakeholders and subject matter experts.
• Strong communication skills and the ability to explain technical concepts clearly to different audiences.

Preferred qualifications

• Proficiency in one or more of: Kotlin, Java, or Go.
• Experience building tools or platforms to improve developer productivity, with clear empathy for internal developer users.
• Experience with CI/CD tooling and pipelines (e.g. Jenkins, GitLab CI, GitHub Actions) and modern build systems.
• Experience designing and maintaining automated testing infrastructure (e.g. integration/end-to-end tests, test orchestration, or reducing test flakiness).
• Experience with Android build and test tooling (e.g. Gradle, emulators, device farms) or firmware build pipelines.
• Experience in payments, point-of-sale, or hardware-integrated systems is a plus.

We are expanding our team in our Taiwan location and are seeking an experienced and innovative Senior Mechanical Engineer to join our team. As a Senior Mechanical Engineer, you will play a crucial role in joining a team to design enclosures and accessories for our payment terminals. Your expertise in SolidWorks, tolerance analysis, thermal simulation, and plastic molding processes will be essential.

Examples of products designed by BBPOS for Stripe:

https://stripe.com/terminal/s700

https://stripe.com/terminal/m2

What you will do: 

• Design mechanical components or assemblies with SolidWorks modeling based on professional standards
• Engineering documents preparation, specifications, DFx and technical reports
• Verification of mechanical design ,mechanical drawing and solving technical problems
• Provide solutions for engineering problems and take initiatives to lead and plan problem solving activities
• Create and maintain engineering documents required for project planning and product development gate approval review
• Review mechanical design and access manufacturability of new design
• Analyze and verify mechanical design independently and solve technical problems using scientific approaches, such as mathematics, physics, prototyping, tolerance analysis, CAE, FEM, simulations, DOE, etc.
• Control product BOM cost and related design schedule, from mechanical engineering perspective
• Prepare mechanical engineering documents, such as BOM, component specifications and technical reports, and support FMEA activities 
• Design fixture and calibration process for high precision mechanical assemblies
• Verify and qualify designed components firstly produced from suppliers and participate in pilot production
• Support product compliance certification activities
• Independent, responsible, self-initiative

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Degree Holder in Mechanical Engineering. A Master in ME or Product development related major are preferred
• At least 5 years of relevant working experience in product design of plastic and sheet metal with SolidWorks
• Ability to design plastic housings for products such as smartphones and tablets
• Understanding of manufacturing and mechanical production processes
• Proficiency in using Mechanical CAD software, such as SolidWorks, Creo
• Expertise in creating detailed 2D drawings and performing tolerance calculations
• Understanding mold design, FAI and CPK
• Experience managing vendors and factories
• Good command of written and spoken English and Mandarin
• Required to travel internationally including Hong Kong and China

Preferred qualifications

• Experience with designing products similar to cell phones and tablets
• Experience with hands-on skillsets on SolidWorks
• Experience with POS Hardware and peripherals
• Knowledge and expertise of PCI technology, material properties, manufacturing processes
• Understanding of material and plastic properties, including thermal calculations
• Proficiency in mechanical simulation and metal part design
• Skills in industrial design and rendering

We are seeking a highly motivated and detail-oriented Software Quality Analyst with a strong passion for ensuring the delivery of high-quality software products. As a Software Quality Analyst, you will play a critical role in the software development process by conducting thorough manual testing to identify defects and verify that the software meets established quality standards. You will collaborate closely with cross-functional teams, including developers, PMs, automation engineers, and other stakeholders, to ensure a smooth and efficient testing process.

What you’ll do

• Collaborate with software development teams at BBPOS and Stripe Terminal (US and Canada) to ensure high quality releases for Payment terminals and components such as SDKs, EMV Configs, Android Apps, Firmware and ROM.
• Develop comprehensive non-functional test plans and perform exploratory testing to validate software functionality. 
• Perform functional, regression and non-functional testing to identify defects and verify stability and accuracy of software products before releasing to users. 
• Report software defects and work closely with developers and project managers to ensure resolution of identified defects and monitor resolution process. 
• Provide timely updates on testing progress and results to project stakeholders including potential risks and impact on users. 
• Continuously refine the testing process by identifying opportunities for efficiency improvements

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 3+ years of experience as a Software Quality Analyst or Software Test Engineer with a strong focus on manual software testing in a professional environment.
• Experience with defect tracking tools and defect lifecycle management. 
• Proficiency in creating test plans, test cases and compiling testing reports. 
• Strong understanding of software testing methodologies and software development lifecycle.
• Solid analytical and problem-solving skills, with a keen eye for detail.
• Excellent communication and teamwork skills, with the ability to work collaboratively in an agile development environment.
• Proactive, self-driven, and adaptable to changing priorities and requirements.
• Fluent in both oral and written English

Preferred qualifications

• Experience with testing Mobile and Payment applications and Terminals
• Bachelor’s degree in Electronic Engineering, computer science, information system or equivalent experience

We are looking for:

You will be responsible for all aspects of software development, which includes building, writing  automated tests, and deploying software on our embedded payments platforms.  This team works closely with partner teams throughout the hardware and software product lifecycle, from hardware manufacturing to Android app teams. We work with external vendors on part selection and initial hardware bringup.

What you’ll do

• Design, develop and maintain user interfaces and underlying functionality for embedded point-of-sale software that handle secure payment processing across several products simultaneously
• Implement industry standard protocols to match product capabilities.
• Create, maintain, and execute application unit tests as part of Continuous Integration.
• Analyze bug reports and manage the defect resolution process (disposition issues, resolve issues, and report issue status).
• Work closely with QA staff to ensure appropriate test cases are created, maintained, and executed.
• Collaborate on system-side code, communication protocol design, and kernel development
• Interact with global teams with excellent communication skills to provide support information
• Routinely perform code reviews to ensure high quality designs and implementation 
• Assist in ensuring quality and timeliness of product/feature development.
• Proactively solve problems and work independently and within a team environment, with limited guidance.
• Work closely with your EE counterparts on product design and have the ability to read schematics, provide feedback on GPIO mapping, developing manufacturing test software to ensure the devices are built to specification.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years software development experience
• 2+ years working with embedded, mobile, or other connected devices
• Experience using automated testing, build systems, or device firmware communication
• Proficiency in embedded programming language C
• Experience with embedded systems, knowledge of operating systems, familiarity with software development tools, understanding of hardware-software interfaces
• Must have experience architecting and developing multithreaded applications, preferably in embedded systems.
• Degree in CS, CE, EE, or equivalent practical experience
• Experience working with microcontrollers 
• Understanding of common communications protocols (e.g. Ethernet, SPI, UART, I2C, USB), debugging practices (e.g. JTAG and associated GDB integrations), and basic electrical design principles
• Experience adding, monitoring and parsing telemetry data to proactively resolve issues
• Speak and write fluent English

Preferred qualifications

• Proficiency in C++ is highly desired
• Experience writing device drivers
• Experience with ARM platform
• Knowledge of EMV
• Knowledge of cryptography, symmetric, asymmetric, key management and exchange is an asset
• Experience with POS Hardware and peripherals
• Knowledge and expertise of PCI technology, transaction processing, and related retail standards

We are looking for

You will be responsible for all aspects of software development, which includes building, writing automated tests, and deploying software on our iOS SDK platforms.  This team works closely with partner teams throughout the hardware and software product lifecycle. 

What you’ll do

• Design, build and maintain iOS apps and SDKs. 
• Develop iOS SDKs for a variety of devices and form factors. 
• Work with engineers, product managers, designers, and stakeholders across the company to bring new features and products to our users. 
• Collaborate with iOS developers who work on the Stripe mobile apps and Stripe Terminal to set best practices for Android development across the company. 
• Implement industry standard protocols to match product capabilities. 
• Create, maintain, and execute application unit tests as part of Continuous Integration. 
• Analyze bug reports and manage the defect resolution process (disposition issues, resolve issues, and report issue status). 
• Work closely with QA staff to ensure appropriate test cases are created, maintained, and executed. 
• Interact with global teams with excellent communication skills to provide support information. 
• Routinely perform code reviews to ensure high quality designs and implementation.  
• Assist in ensuring quality and timeliness of product/feature development. 
• Proactively solve problems and work independently and within a team environment, with limited guidance. 

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years iOS software development experience in Swift or Objective-C. 
• 5+ years working with embedded, mobile, or other connected devices. 
• Experience using automated testing and build systems.  
• Degree in CS, CE, EE, or equivalent practical experience. 
• Experience adding, monitoring and parsing telemetry data to proactively resolve issues. 
• Speak and write fluent English. 
• Experience or interest in developing for embedded, mobile, and Internet of Things (IoT) devices. 
• The ability to listen well and internalize the best ideas from all over the organization while also setting a vision that others are excited to get behind. 
• Preference of simple solutions and designs over complex ones, and has a good intuition for what is lasting and scalable. 
• The ability to thrive in a collaborative environment involving different stakeholders and subject matter experts. 
• The ability to put yourself in the shoes of your users and be a steward of crafting great developer and consumer experiences. 

Preferred qualifications

• Knowledge of EMV.
• Experience with custom Hardware and peripherals.
• Knowledge and expertise of PCI technology, transaction processing, and related retail standards.

We are looking for:

You will be responsible for all aspects of software development, which includes building, writing  automated tests, and deploying software on our Android SDK platforms.  This team works closely with partner teams throughout the hardware and software product lifecycle. 

What you’ll do

• Design, build and maintain Android apps and SDKs in Java or Kotlin
• Develop Android SDKs for a variety of devices and form factors
• Work with engineers, product managers, designers, and stakeholders across the company to bring new features and products to our users
• Collaborate with Android developers who work on the Stripe mobile apps and Stripe Terminal to set best practices for Android development across the company
• Implement industry standard protocols to match product capabilities.
• Create, maintain, and execute application unit tests as part of Continuous Integration.
• Analyze bug reports and manage the defect resolution process (disposition issues, resolve issues, and report issue status).
• Work closely with QA staff to ensure appropriate test cases are created, maintained, and executed.
• Interact with global teams with excellent communication skills to provide support information
• Routinely perform code reviews to ensure high quality designs and implementation 
• Assist in ensuring quality and timeliness of product/feature development.
• Proactively solve problems and work independently and within a team environment, with limited guidance.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years software development experience
• 5+ years working with embedded, mobile, or other connected devices
• Experience using automated testing and build systems. 
• Degree in CS, CE, EE, or equivalent practical experience
• Experience adding, monitoring and parsing telemetry data to proactively resolve issues
• Speak and write fluent English
• Experience or interest in developing for embedded, mobile, and Internet of Things (IoT) devices
• The ability to listen well and internalize the best ideas from all over the organization while also setting a vision that others are excited to get behind
• Preference of simple solutions and designs over complex ones, and has a good intuition for what is lasting and scalable
• The ability to thrive in a collaborative environment involving different stakeholders and subject matter experts
• The ability to put yourself in the shoes of your users and be a steward of crafting great developer and consumer experiences

Preferred qualifications

• Knowledge of EMV.
• Experience with custom Hardware and peripherals.
• Knowledge and expertise of PCI technology, transaction processing, and related retail standards.

We are looking for

As an Embedded Software Engineer, you will be responsible for the kernel and driver level system development, which includes building, troubleshooting, and writing automated tests for the Android system on our embedded payments platforms. This team works closely with partner teams throughout the hardware and software product lifecycle, from hardware manufacturing to Android app teams. We also work with external vendors on part selection and initial hardware bring-up.

What you’ll do

• Bring up new devices and lead debugging and performance tuning exercises that span multiple hardware/firmware/software teams.
• Design, implement, and maintain drivers and android services that operate efficiently in a constrained environment and meet the reliability and security requirements of the industry.
• Analyze bug reports and manage the defect resolution process (disposition issues, resolve issues, and report issue status).
• Routinely perform code reviews to ensure high quality designs and implementation
• Assist in ensuring quality and timeliness of product/feature development. Work closely with QA staff to ensure appropriate test cases are created, maintained, and executed.
• Proactively solve problems and work independently and within a team environment, with limited guidance.

Minimum requirements

• 2+ years working with mobile or other connected devices
• Experience using automated testing, build systems, and inter-component communication protocols such as GPIO, SPI, I2C, etc.
• Proficiency in C/C++ 
• Familiarity with C memory manipulation (from Linux kernel driver point of view)
• Knowledge of operating systems (custom Android, embedded - Linux, or Real Time Operating Systems), familiarity with software development tools
• Speak and write fluent English and mandarin Chinese

Preferred qualifications

• Experience with AOSP platform
• Experience with ARM platform
• Knowledge of cryptography, symmetric, asymmetric, key management and exchange is an asset.

Nice to Have

• Knowledge of EMV.
• Experience with POS Hardware and peripherals.
• Knowledge and expertise of PCI technology, transaction processing, and related retail standards.

We are looking for

As an Android System Engineer, you will be responsible for the kernel and driver level system development, which includes building, troubleshooting, and writing automated tests for the Android system on our embedded payments platforms. This team works closely with partner teams throughout the hardware and software product lifecycle, from hardware manufacturing to Android app teams. We also work with external vendors on part selection and initial hardware bring-up.

What you’ll do

• Bring up new devices and lead debugging and performance tuning exercises that span multiple hardware/firmware/software teams.
• Design, implement, and maintain drivers and android services that operate efficiently in a constrained environment and meet the reliability and security requirements of the industry.
• Analyze bug reports and manage the defect resolution process (disposition issues, resolve issues, and report issue status).
• Routinely perform code reviews to ensure high quality designs and implementation
• Assist in ensuring quality and timeliness of product/feature development. Work closely with QA staff to ensure appropriate test cases are created, maintained, and executed.
• Proactively solve problems and work independently and within a team environment, with limited guidance.

Minimum requirements

• 2+ years working with mobile or other connected devices
• Experience using automated testing, build systems, and inter-component communication protocols such as GPIO, SPI, I2C, etc.
• Proficiency in C/C++ 
• Familiarity with C memory manipulation (from Linux kernel driver point of view)
• Knowledge of operating systems (custom Android, embedded - Linux, or Real Time Operating Systems), familiarity with software development tools
• Speak and write fluent English and mandarin Chinese

Preferred qualifications

• Experience with AOSP platform
• Experience with ARM platform
• Knowledge of cryptography, symmetric, asymmetric, key management and exchange is an asset

Nice to have

• Knowledge of EMV
• Experience with POS Hardware and peripherals
• Knowledge and expertise of PCI technology, transaction processing, and related retail standards

We are looking for:

As an Android BSP Engineer, you will be responsible for the kernel and driver level system development, which includes building, troubleshooting, and writing automated tests for the Android system on our embedded payments platforms. This team works closely with partner teams throughout the hardware and software product lifecycle, from hardware manufacturing to Android app teams. We also work with external vendors on part selection and initial hardware bring-up.

What you’ll do

• Bring up new devices and lead debugging and performance tuning exercises that span multiple hardware/firmware/software teams.
• Design, implement, and maintain drivers and Android services that operate efficiently in a constrained environment and meet the reliability and security requirements of the industry.
• Own the definition of one or more work streams focused on hardware bring-up, peripheral drivers and communication, and power and performance management and optimization.
• Analyze bug reports and manage the defect resolution process (disposition issues, resolve issues, and report issue status).
• Interact with global teams with excellent communication skills to provide support information
• Routinely perform code reviews to ensure high quality designs and implementation
• Assist in ensuring quality and timeliness of product/feature development. Work closely with QA staff to ensure appropriate test cases are created, maintained, and executed.
• Proactively solve problems and work independently and within a team environment, with limited guidance.

Minimum requirements

• 5+ years software engineering experience in device driver development, embedded systems, or operating systems
• 2+ years working with mobile or other connected devices
• Experience using automated testing, build systems, and inter-component communication protocols such as GPIO, SPI, I2C, etc.
• Proficiency in C/C++ or Kotline/Java
• Knowledge of operating systems (custom Android, embedded - Linux, or Real Time Operating Systems), familiarity with software development tools
• Degree in CS, CE, EE, or equivalent practical experience
• Experience adding, monitoring and parsing telemetry data to proactively resolve issues
• Speak and write fluent English and mandarin Chinese

Preferred qualifications

• Experience with ARM platform
• Experience working with microcontrollers
• Knowledge of EMV.
• Knowledge of cryptography, symmetric, asymmetric, key management and exchange is an asset.
• Experience with POS Hardware and peripherals.
• Knowledge and expertise of PCI technology, transaction processing, and related retail standards.

We are looking for:

As an Android BSP Engineer, you will be responsible for the kernel and driver level system development, which includes building, troubleshooting, and writing automated tests for the Android system on our embedded payments platforms. This team works closely with partner teams throughout the hardware and software product lifecycle, from hardware manufacturing to Android app teams. We also work with external vendors on part selection and initial hardware bring-up.

What you’ll do

• Bring up new devices and lead debugging and performance tuning exercises that span multiple hardware/firmware/software teams.
• Design, implement, and maintain drivers and android services that operate efficiently in a constrained environment and meet the reliability and security requirements of the industry.
• Analyze bug reports and manage the defect resolution process (disposition issues, resolve issues, and report issue status).
• Routinely perform code reviews to ensure high quality designs and implementation
• Assist in ensuring quality and timeliness of product/feature development. Work closely with QA staff to ensure appropriate test cases are created, maintained, and executed.
• Proactively solve problems and work independently and within a team environment, with limited guidance.

Minimum requirements

• 2+ years working with mobile or other connected devices
• Experience using automated testing, build systems, and inter-component communication protocols such as GPIO, SPI, I2C, etc.
• Proficiency in C/C++ 
• Familiarity with C memory manipulation (from Linux kernel driver point of view)
• Knowledge of operating systems (custom Android, embedded - Linux, or Real Time Operating Systems), familiarity with software development tools
• Speak and write fluent English and mandarin Chinese

Preferred qualifications

• Experience with AOSP platform
• Experience with ARM platform
• Knowledge of cryptography, symmetric, asymmetric, key management and exchange is an asset.

Nice to Have

• Knowledge of EMV.
• Experience with POS Hardware and peripherals.
• Knowledge and expertise of PCI technology, transaction processing, and related retail standards.

What you’ll do

As a Terminal Technical Program Manager, you will become an expert on all things related to in-person payments. You’ll work with teams within Terminal to enable top-notch integration experiences through our SDKs, get involved in driving new card reader hardware programs, and build enterprise scale fleet management programs. You’ll also work with our partner teams, both engineering and business, to enable our product and infrastructure to scale to match the rest of Stripe’s global footprint. More broadly, you will be responsible for the successful definition, cross-functional strategy, planning and execution of large-scale technical programs that help to solve complex problems.

Initially, a large part of your focus will be on defining, coordinating, and executing the Terminal release management process. Those responsibilities will include:

• Coordinate across several teams (engineering, product, go-to-market, docs, design etc.) and domains to finalize, bundle, and release software changes
• Work intimately with app, SDK, and API services teams to release new API versions, SDKs for each supported language, and other software assets
• Ensure the safe rollout of updated software assets
• Coordinate with the Terminal team to update product documentation & integration guides, API references, migration guides, and changelogs as appropriate
• Work closely with the product development team responsible for a given release to communicate changes effectively to existing and prospective users

Additional Responsibilities

• Evaluate and define tools and processes for release management
• Coordinate end to end testing and manage test cases
• Define and update the versioning and release management strategy
• Coordinate migration of users to the latest versions of the APIs, SDK, and other software assets and the deprecation of older versions

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of software engineering, platform engineering or technical product/program management experience
• You are not satisfied with just delivering a program on time—you are discerning about product/infrastructure architecture and obsessed with quality, reliability & correctness
• You have a track record of providing program management during all phases of software development from kick-off to ship, demonstrating critical thinking and thought leadership
• You have strong written and verbal communication skills, building strong relationships with stakeholders and teams around the organization
• You can drive and scale internal and external process improvements across multiple teams and functions
• Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones
• Analytical and problem-solving experience with large-scale platforms, infrastructure  and organizations
• Experience leading initiatives with a global footprint having built APIs, products, and complex systems/infrastructure at scale