Department: Sales Operations /
Reports To: Sales Operations Director
Location: Taiwan

Employment Type: Full-Time

Position Overview:

We are seeking a highly organized and detail-oriented entry-level candidate to support our sales operations in a fast-paced, high-tech environment. This role is responsible for processing customer purchase orders for Astera Labs product portfolio—ensuring compliance with internal policies, licensing terms, and revenue recognition guidelines. You will collaborate closely with Sales, Legal, Finance, Quality, Supply Chain and Logistics teams to ensure orders are booked, billed, and delivered accurately and on time.

Key Responsibilities:

• Review and enter orders into the order management system (e.g., Oracle ERP) including customer purchase orders (POs), samples and RMAs
• Validate orders for accuracy, contract terms, licensing details, and revenue recognition compliance (SOX compliance and ISO)
• Coordinate with Sales, Legal, and Finance to resolve order discrepancies, billing issue, payment term/incoterm compliance or missing documentation
• Track order status, fulfillment timelines, and escalate delivery or provisioning issues when needed
• Generate order confirmations, invoices, and shipping documents where applicable
• Support month-end and quarter-end order processing deadlines in coordination with Finance
• Maintain accurate records of all orders including qty, customer communications, and contract terms in CRM/ERP systems
• Drive RMA approval process and manage RMA request from customer communication, system handling to fulfillment.
• Act as a liaison between Sales, Product Marketing, Supply Chain, and Customers to manage and support sample requests—particularly for NPI products and development boards.
• Ensure fast-turnaround on sample process and maintain accurate records of all sample-related activities in sample tracking system.
• Contribute to process improvements and automation initiatives to increase operational efficiency

Qualifications:

• Bachelor's degree in Business Administration, Finance, or related field (or equivalent experience)
• 2+ years of experience in order administration or sales operations, preferably in the high-tech industry
• Familiarity with CRM and ERP systems (Salesforce, Oracle, CPQ, SAP, or similar)
• Understanding of supply chain, forecasting, billing terms, incoterms and revenue recognition principles
• Strong analytical, organizational, and problem-solving skills
• High attention to detail and ability to work independently under tight deadlines
• Excellent written and verbal communication skills
• Strong Excel and data analysis skills; experience with PPT and BI tools (e.g., PowerBI) is a plus

Preferred Skills:

• Experience working with cross-functional teams in a global technology company
• Knowledge of semiconductor industry and experience in customer interfacing role.
• Understanding of SOX compliance and f audit requirements
• Prior experience with quote-to-cash workflows

Working Environment:

• On-site work environment
• Fast-paced, deadline-driven high-tech setting
• May require extended hours during fiscal close periods

Astera Labs is a global leader in purpose-built connectivity solutions that unlock the full potential of AI and cloud infrastructure. Our Intelligent Connectivity Platform integrates PCIe®, CXL®, and Ethernet semiconductor-based solutions and the COSMOS software suite of system management and optimization tools to deliver a software-defined architecture that is both scalable and customizable. Inspired by trusted relationships with hyperscalers and the data center ecosystem, we are an innovation leader delivering products that are flexible and interoperable. Discover how we are transforming modern data-driven applications at www.asteralabs.com.

Job Summary

We are seeking a student intern to drive product quality improvements across both Astera Lab’s semiconductor and board-level products. In this role, the candidate will perform failure analysis for customer returns. The candidate will also compile 8D reports to communicate the analysis findings to the customers.

Key Responsibilities

· Perform system-level test for the customer returns on a bench in the lab.

· Review ATE test log files.

· Work with third-party labs to perform electrical FA (EFA) for more in-depth analysis.

· Log analysis results to the portal system daily.

· Work with internal teams and suppliers to drive product quality improvements.

· Write up analysis reports to provide updates to the customers. Participate in the meetings with customers to present the technical findings.

· Bring up and validate new test equipment in the lab. Update the lab inventory list.

· Perform additional tasks assigned by the Director of Field Quality Engineering.

Education & Experience

· Final year students from Bachelor’s degree are welcome to apply.

· Students from Master’s degree are preferred.

Technical Skills

· Good knowledge of IC fabrication, packaging, board assembly (SMT), and test processes

· Strong communication skills in English and Mandarin.

Working Conditions:

· May require occasional travel to customer sites within Taiwan.

· Must be flexible to work on-site and available during business hours for at least 3 days per week.

We know that creativity and innovation happen more often when teams include diverse ideas, backgrounds, and experiences, and we actively encourage everyone with relevant experience to apply, including people of color, LGBTQ+ and non-binary people, veterans, parents, and individuals with disabilities.

Job Description:

As an Astera Labs HVM Product and Test Engineering, you will support existing products already in HVM (high volume manufacturing) at our Asia OSAT partners. Maintaining smooth manufacturing to ensure on-time customer shipments is one key objective. In this role, you will complement the New Product Introduction Product Engineers as products are released into production and own the engineering manufacturing during mass production. The ideal candidate possesses breadth of industry experience in high-speed product development in the field of product and/or test engineering, can apply fundamentals in circuit, ATE, and test program to aid problem solving, and is a self-driven, result focused go-getter in the pursuit of goals and objectives.

Basic qualifications:

· Minimum of 5 years of experience in the field of post silicon product development dealing with high-speed XCVR (product, test or validation)

· Experience in working with PCIe Gen3 and above

· Have gone through at least one cycle of full product development life cycle

· Strong academic/technical background in electrical or computer engineering; Bachelor’s is required; MS preferred

· Strong problem-solving skills that involve system level analysis with test hardware, test program and DUT.

· Digital and analog circuit level understanding for DUT.

· Excellent team player with great communication skills

· Professional attitude with the ability to prioritize a dynamic list of multiple tasks

Required experience:

· Proven track record continuing seamless production of semiconductor products partnering with OSATs supporting high volume manufacturing through the complete product lifecycle

· Hands on experience with using the Advantest 93k ATE platform with specific skills updating ATE test programs for wafer sort and final test solutions

· Hands-on knowledge of NRZ/PAM4 SerDes protocols like PCIe (Gen3 and above), Ethernet (25G and above), etc. and/or memory interfaces such as (LP)DDR5/4.

· Detailed mindset monitoring device ATE test yields, ATE test time, device quality and rolling out new ATE test programs using consistent BKMs

· Strong data analysis skills using tools such as JMP or Spotfire calculating limits and drawing conclusions

· Energetic work mindset meeting the demands of shipping quality parts to Astera Labs’ customers through the manufacturing stage of development

Preferred experience:

· Working with silicon validation teams to ensure device performance meets production requirements.

· Firmware development in C/C++, scripting in Python, or other equivalent programming experience.

· Hands on experience in product/package qualification

Job Description

We are looking for Lead ATE Test Engineers with proven experience in developing and supporting complex mixed-signal silicon SoC products to lead ATE Test solutions. The ideal candidate will develop and oversee SoC test strategy, interact with manufacturing partners, define, and implement ATE programs and own the product from design, initial samples all the way through high volume production ramp. The candidate should have working knowledge of communication/interface protocols such as PCI-Express (Gen-4/5/6), Ethernet, DDR, NVMe, USB, etc.

Basic Qualifications

· Strong academic and technical background in electrical engineering. At minimum, a Bachelor’s in EE is required, and a Master’s is preferred.

· ≥5-year experience releasing complex SoC/silicon products to high volume manufacturing.

· Working knowledge of high-speed protocols like PCIe, Ethernet, DDR, NVMe, USB, etc.

· Professional attitude with ability to execute on multiple tasks with minimal supervision.

· Strong team player with good communication skills to work alongside a team of high caliber engineers and different OSAT’s.

Required Experience

· Hands-on experience with high-speed mixed signal SoC test program/hardware development on multiple high-speed test platforms.

· Collaboration with design team to define test strategy, create and own test plan.

· Familiar with high-speed load board design techniques.

· Proven track record of implementing ATE patterns to optimize tester resources and minimize ATE test time while maintaining product quality.

· Strong knowledge and development of DFT techniques implemented in silicon that provide maximum defect and parametric device coverage – SCAN, MEMBIST, SerDes and other functional tests.

· Skilled in control interfaces – I2C, I3C, SPI, MDIO, JTAG etc.

· Expertise in production test of high speed SerDes operating at 16Gbps and higher.

· Skilled in ATE programming, silicon/ATE bring-up, bench-ATE correlation and debug.

· Experience in bringing up test programs at OSATs.

· Experience with using Advantest 93k ATE platform.

· Proficiency in, at least, one modern programming language such as C/C++, Python.

Preferred Experience

· Fluent in data processing using high level programming languages.

· Familiarity with modern databases

Job Description: 

As an Astera Labs Principal Product Application Engineer, you will need to provide technical guidance to ODMs to overcome design challenges, generate collateral for existing and new products, and drive innovation by providing insightful feedback to other internal teams to continuously improve products and processes. We need experience supporting the development and designing-in of semiconductor products for PCIe/CXL. There are opportunities to support key ODMs directly, and also to dive deep in the lab to address the challenges associated with leading edge semiconductor products. 

Basic Qualifications 

• Strong academic and technical background in electrical engineering. At minimum, a Bachelor’s in EE is required, Master’s is preferred. 
• Minimum of 10 years’ experience designing in complex SoC/silicon products with a high speed (preferably PCIe) interface. 
• Entrepreneurial, open-minded behavior and can-do attitude. Think and act with the customer in mind!  

Required Experience 

• Strong working knowledge of PCIe LTSSM at a physical layer level, associated standards, and debug. Most recent experience with PCIe 4.0 at a minimum, some experience with 5.0/CXL preferred. 
• Silicon/System bring-up and debug experience in customer systems.  
• Technical ownership of issue resolution: Driving and directing internal teams, and driving communication to customers through FAE and sales teams. 
• Firsthand experience with lab equipment such as protocol analyzers/exercisers, high-speed oscilloscopes, or BERTs.  
• Technical writing skills to generate clear, precise documentation including application notes and similar guides for internal and customer-facing audiences. 
• Global customer engagement support, with travel as required for on-site activities, reviews, and system bring-up.

Preferred experience 

• Triaging complex customer reported issues which require taking into account multiple layers of conditions; for instance, silicon, firmware, hardware board design, and system environment. 
• Development/support for PCIe or Ethernet Switch or Retimer products. 
• PCIe compliance testing methodology and troubleshooting. 
• Comfort working with software/firmware associated with semiconductor products, such as; Firmware development with C-language, scripting with Python or other equivalent programming languages. 
• Understanding of Data Center systems like Servers, JBOGs/JBODs, Networking switches/routers/interconnects etc. 

Astera Labs (NASDAQ: ALAB) provides rack-scale AI infrastructure through purpose-built connectivity solutions. By collaborating with hyperscalers and ecosystem partners, Astera Labs enables organizations to unlock the full potential of modern AI. Astera Labs’ Intelligent Connectivity Platform integrates CXL®, Ethernet, NVLink, PCIe®, and UALink™ semiconductor-based technologies with the company’s COSMOS software suite to unify diverse components into cohesive, flexible systems that deliver end-to-end scale-up, and scale-out connectivity. The company’s custom connectivity solutions business complements its standards-based portfolio, enabling customers to deploy tailored architectures to meet their unique infrastructure requirements. Discover more at www.asteralabs.com.

Job Description:

We are seeking an experienced leader to drive Supplier / Manufacturing Quality Engineering to anchor our global supplier quality efforts across both Astera Lab’s semiconductor and board-level products. In this role, candidates will drive leading supplier quality across key manufacturing partners including IC fabs, OSAT’s, and PCB/PCBA vendors. A strong foundation in supplier quality engineering, uniquely paired with experience in advanced data analytics (including AI and machine learning) for predictive quality, risk assessments, and product quality analytics will be highly valuable to this role.

Responsibilities:

Supplier Quality Management

· Nurture winning partnerships across all our strategic manufacturing suppliers: semiconductor wafer fabs, advanced packaging & test (OSAT), boards & assemblies (PCB / PCBA / SMT), substrates / interposers, probe cards, and passive components.

· Develop robust supplier selection and onboarding processes in collaboration with Design, Procurement, Business & Engineering Operations teams.

· Define, build, and manage the systems to collect the data (KPI’s) needed to track supplier performance and drive continuous improvement.

· Audit to assess the effectiveness of supplier process controls, manufacturing capabilities, and overall quality management system.

· Coach suppliers by sharing your deep manufacturing experience and knowledge.

· International travel as needed, potentially on short notice. There is no minimum amount but prepare to accommodate up to 20%.

Advanced Data Analytics & AI/ML

· Create data collection methods to enable product and supplier advanced data analytics needed for monolithic, chiplet, and board products. Data sources will include manufacturing inline controls, production test (including data collection from advanced embedded agents), and failure analysis activities.

· Leverage data into quality models & methods to predict product quality issues and supply chain risks.

· Integrate AI/ML tools into quality systems and dashboards (e.g., outlier screening, automated defect detection, trend analysis, real-time alerts).

· Experience with AI/ML tools is a plus but not required; ability to work with technical partners on model development is key.

Cross-functional Collaboration

· Interface with R&D, NPI, product engineering, ops and other engineering teams to provide supplier input into product design and DFX.

· Support early supplier involvement and ensure quality requirements needed for manufacturability & testability are achieved, and learnings are propagated appropriately to other products in production & development.

· Represent supplier quality as needed in line failure reviews, excursion management, material reviews (MRB), and CAPA processes.

· Partner with engineering and manufacturing teams to conduct quarterly engineering reviews, evaluate supplier changes (PCN), and assess supplier risks.

· With engineering engagement, lead quality audits, and corrective action activities using tools such as 8D, 5-why, and FMEA.

Education & Experience

· Bachelor’s or Master’s degree in Engineering or equivalent experience.

· 8+ years of career progression in supplier quality engineering in the semiconductor and/or board-level electronics industry.

· 3+ years direct experience working embedded within a high-volume advanced manufacturing operation in an engineering role.

· Experience with supplier development in Asia with global manufacturing supply chains.

· Six Sigma or ASQ certification a plus

Technical Skills

· Strong knowledge of IC fabrication, packaging (including chiplet), board assembly (SMT), and test processes.

· Familiarity with reliability qualification methodologies in the application of IPC, Telcordia, JEDEC requirements.

· Proficiency with quality engineering tools (FMEA, APQP, PPAP, SPC, OE, etc.).

· Experience using analytics tools (e.g., JMP, SQL, Excel) to support quality insights. Exposure to AI/ML frameworks is a plus, but not required.

· Fluent in English and Mandarin

Regional Sales Executives will work closely with Field Sales Engineers (FAEs) and the sales management team to develop and execute an account strategy to effectively engage with leading cloud service providers on Astera Labs’ portfolio of connectivity products.

Responsibilities

• Develop a customer specific sales plan that identifies revenue generating opportunities and outlines steps to effectively develop relationships within key influencers in R&D, Procurement, Executive level GM/CTO
• Drive sales efforts by teaming up with FAEs engaging with customers to provide roadmap updates, technology training, product sampling, technical support and gather customer forecasts
• Be a strong voice for your customers to communicate their product roadmap feedback, customer support issues and to drive a timely response from Astera Labs HQ
• Establish regular communication with your customer’s procurement, ODM ecosystem and other industry partners to be able to accurately forecast your region’s quarterly revenue and annual demand forecast

Qualifications

• Bachelor’s degree, preferred electrical/computer engineering and MBA.
• 5+ years’ experience selling complex SoC/silicon products to Cloud Services Providers, Server or Network OEMs
• Demonstrated ability to prepare and execute customer account plans to win complex silicon design wins that contribute significant revenue growth
• Established relationships with some of our key target customers including Cloud Service Providers, Server, Storage & Networking OEMs
• Excellent communication and project management skills
• Entrepreneurial, open-minded behavior and can-do attitude. Think and act with the customer in mind!
• Familiar and at least 3+ years working experience with Taiwan Data Center ODMs like Quanta, Wistron, Wiwynn, Foxconn, and Inventec's supply chain management

Your base salary will be determined based on your experience and the pay of employees in similar positions

We know that creativity and innovation happen more often when teams include diverse ideas, backgrounds, and experiences, and we actively encourage everyone with relevant experience to apply, including people of color, LGBTQ+ and non-binary people, veterans, parents, and individuals with disabilities.

As an Astera Labs Principal Field Applications Engineer, you will support the world’s leading cloud service providers, server and network OEMs by working with them to design solutions that use Astera Labs’ portfolio of connectivity products. In this role, you will need to identify and understand customer requirements, propose Astera Labs solutions that provide clear value to the customer and provide hands-on design-in support. You will drive innovation by listening to the customer requirements, working with our engineering teams to implement into the product roadmap and delivering the results back to the customer.

 Basic qualifications:

• BS in electrical engineering. Master’s degree in engineering is preferred.
• Minimum of 8 years’ experience working with Cloud service providers and server OEM customers to design in complex SoC/silicon products for Server, Storage, and/or Networking applications. 
• Customer-oriented, Goal-driven, Self-motivated, be able to work independently and be able to travel frequently to customer sites
• Fluent in Mandarin and English
• Entrepreneurial, open-mind behavior and can-do attitude. Think and act with the customer in mind!

Required experience:

• Hands-on, thorough knowledge of high-speed protocols like PCIe & Ethernet
• Silicon/System bring-up and debug experience in customer systems.
• Experience with lab equipment including protocol analyzers and oscilloscopes.
• A strong background in high-speed board design techniques, and understanding of Data Center systems like Servers, JBOGs/JBODs, Networking switches/routers etc.
• Intermediate level of proficiency in Python for automating system validation and link optimization.
• Able to step through embedded firmware at the SerDes (SoC) or MCU level for debugging.
• Firsthand experience with lab equipment including traffic generators, analyzers, and high-speed oscilloscopes.
• Business travel to Asia and the North America region may be required as needed.

Preferred experience:

• Strong working knowledge of a high speed interface at a physical layer level, associated standards, and debug. Most recent experience with 12G NRZ signaling at a minimum, some experience with 25G NRZ/56G PAM4 preferred.
• Development, support, and experience with PCIe ICs.
• Experience in embedded SW debug or development with firmware, drivers, and BIOS using PCIe technology.