ABOUT US

At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We’re building the future of in-store experience where every product and every person can be precisely located in real time.

Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world’s largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences.

We’re a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond!

OUR VALUES

Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters.

Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together.

High Impact: You’ll make meaningful contributions from day one and help shape the future of our product and company.

Clear Communication: We value honesty, humility, and respectful dialogue—everyone’s voice matters.

Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work.

Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints.

Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs.

ABOUT THE JOB

As a Software Engineering Manager, you will be a player-coach leading a high-caliber engineering team building advanced platforms. Depending on your area of ownership, you may lead one or more teams across domains including Control Plane (edge/cloud compute), Dev/Sec Ops, Data Platform & Governance, High Scale Event Processing (hundreds of billions of events per day), Mobile Platforms, SRE & Operations, or Radar Platform (our core web/cloud customer experience). You will be technically hands-on in delivery while setting strategic direction, growing engineers, and collaborating cross-functionally with stakeholders and partner teams.

The best engineering managers here are strong engineers first. You'll be expected to contribute meaningfully to design, review code, and engage deeply with technical problems, not just manage the process around them. We move fast, and you've done it before. You know how to maintain a high quality bar without sacrificing velocity, and you bring the judgment to know when to push and when to slow down just enough to get it right.

Responsibilities:

• Lead, mentor, and grow a team of talented engineers; own performance management, career development, and a strong team culture.
• Set technical direction, support architecture decisions, and champion engineering best practices across your team and peers.
• Contribute directly to solution design and technical reviews; maintain a strong, credible technical presence.
• Manage agile processes, execution priorities, and on-time delivery of high-quality solutions.
• Collaborate with Engineering, Product, and UX stakeholders to define project plans and ensure requirements are understood, met, and well-documented.
• Identify, communicate, and drive resolution for technical and organizational risks.
• Foster a culture of security, quality, operational accountability, and continuous improvement.
• Support hiring and help grow the broader engineering organization.

ABOUT YOU

Required:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 7+ years of software engineering experience, including at least 2 years managing engineering teams of 5 or more direct reports.
• Proven ability to remain technically hands-on: contributing to design, architecture, and code review as a practicing engineer, not just an overseer.
• Demonstrated experience building, deploying, and operating complex distributed systems.
• Proficiency in at least one core language: Java, Python, C++, or Go.
• Solid foundation in systems or cloud architecture, DevOps/SecOps practices, automation, and CI/CD pipelines.
• Excellent communication, organizational, and people leadership skills.
• Commitment to engineering best practices: code quality, testing, and operational stability.
• Demonstrated ability to move fast and deliver in a startup or high-growth environment without compromising quality.

Preferred:

• Prior experience leading teams in one or more domains: Control Plane, Dev/Sec Ops, Data Platform, High Scale Event Processing, Mobile Platforms, SRE, or Radar Platform.
• Experience guiding teams through growth, change, and cross-functional collaboration.
• Familiarity with cloud platforms (AWS, GCP, Azure), container orchestration, or real-time data processing.
• Passion for mentoring, technical empowerment, and building inclusive engineering culture.

WHAT YOU'LL DO

In your first 30 days, you will:

• Meet every direct report 1:1 and begin building trust and rapport.
• Shadow team rituals: standups, planning, retros, design reviews.
• Map the systems your team owns: architecture, dependencies, operational health.
• Meet key cross-functional partners: product, design, peer engineering teams.
• Identify any immediate fires or risks that need attention before deeper learning is complete.

In your first 60 days, you will:

• Establish a consistent 1:1 cadence and begin individual development conversations.
• Actively participate in design and architecture discussions; contribute to code and technical reviews.
• Clarify team goals, priorities, and near-term delivery commitments.
• Identify process or quality gaps and begin forming a point of view on how to address them.
• Deliver or unblock at least one meaningful piece of work alongside your team.

In your first 90 days, you will:

• Present an initial team roadmap or priority framework to your manager and stakeholders.
• Have a clear development plan in place for each direct report.
• Be actively driving execution: unblocking the team, removing friction, and holding a high bar.
• Own at least one cross-functional initiative or decision end-to-end.
• Have a concrete plan to improve one dimension of team health: quality, velocity, culture, or process.

At RADAR, your base pay is one part of your total compensation package. The expected base salary range for this position is $200,000 - $250,000. Individual pay is determined by work location and additional factors,  including job-related skills, experience and relevant education or training.You will also be eligible to receive other benefits including: equity, comprehensive medical and dental coverage, life and disability benefits, 401k plan,  flexible time off, and paid parental leave. The pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting. 

Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness.

Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.

The Opportunity

As a One Medical Lab Services Specialist/ Member Support Specialist at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc..
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active phlebotomy certification to practice in WA
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment OR successful completion of an Amazon Career Choice training program
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
• Successful completion of an Amazon Career Choice training program preferred

One Medical is committed to fair and equitable compensation practices

The range for this role is $26.50 to $28.50 per hour based on a standard full-time schedule, with a 1.25 differential for eligible extended hours. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full-time role (40 hours/week) with 8-hour shifts, Monday through Friday, generally between 7:30 AM - 6:00 PM. The position is based in our Ballard, WA office. Flex Lab Services Specialists lend support to multiple One Medical locations in a market and location and schedule are subject to change.

The Opportunity

As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. 

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active phlebotomy certification to practice in WA
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

One Medical is committed to fair and equitable compensation practices

The range for this role is $25.00 to $27.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7:30am-6:00pm based in office in Totem Lake, WA. 

The Opportunity

As a One Medical Lab Services Specialist/ Member Support Specialist at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. 

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc..
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active phlebotomy certification to practice in WA
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment OR successful completion of an Amazon Career Choice training program
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
• Successful completion of an Amazon Career Choice training program preferred

One Medical is committed to fair and equitable compensation practices

The range for this role is $25.00 to $27.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full-time role (40 hours/week) with 8-hour shifts, Monday through Friday, generally between 7:30 AM - 6:00 PM. The position is based in our Totem Lake, WA office. 

The Opportunity

As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. 

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc...
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active phlebotomy certification to practice in WA 
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

The range for this role is $25.00 to $27.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full-time role (40 hours/week) with 8-hour shifts, Monday through Friday, generally between 7:30a-6:30pm. The position is based in our SLU, WA office. 

The Opportunity

As a One Medical Lab Services Specialist/ Member Support Specialist at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. 

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc..
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active phlebotomy certification to practice in WA
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment OR successful completion of an Amazon Career Choice training program
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
• Successful completion of an Amazon Career Choice training program preferred

One Medical is committed to fair and equitable compensation practices

The range for this role is $25.00 to $27.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full-time role (40 hours/week) with 8-hour shifts, Monday through Friday, generally between 7:00 AM - 6:00 PM. The position is based in our Capital Hill, WA office. 

The Opportunity

As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active phlebotomy certification to practice in WA
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

One Medical is committed to fair and equitable compensation practices

The range for this role is $26.50 to $28.50 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7:30am-6:00pm based in office in Ballard WA.. Flex locations: Fremont, Downtown Seattle, Capitol Hill, South Lake Union. Flex Lab Services Specialists lend support to multiple One Medical locations in a market and location and schedule are subject to change.

The Opportunity

As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. 

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active phlebotomy certification to practice in WA
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

One Medical is committed to fair and equitable compensation practices

The range for this role is $25.00 to $27.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7:00am-6:00pm based in office in Capital Hill, WA. 

As a Delivery Manager, you will be responsible for overseeing all new vehicle deliveries, lease-returns, and trade-ins from your facility as well as onsite inventory. You will lead a team of Delivery Associates and Vehicle Operations Specialists ensuring seamless transactions and exceptional service from start to finish. This role is responsible for ensuring state and local compliance, implementation of internal business practices, and accurate completeness of every customer transaction. This is a critical role to ensure customer expectations and timelines are met in order to execute on successful customer delivery operations.   

Team Management and Development:  

• Lead field Delivery team, ensuring seamless transactions and exceptional customer service. 
• Ensure smooth transitions across all stages of the delivery process—financial clearance, documentation handling, and delivery ceremonies—in collaboration with Field Sales, Lucid Financial Services and logistics partners.   
• Ensure highest level of accuracy of every transaction before handing over vehicle.  
• Lead the professional growth of the Delivery team through one-on-one coaching, training, group discussions, role-playing exercises, and other effective coaching methods to achieve superior customer satisfaction. 

Trade-In & Inventory Management: 

• Handle customer trade-ins, titling paperwork, and transferring of non-Lucid trade in vehicles through a 3rd party  
• Managing the intake of trade in vehicle and leveraging sound judgement in confirming the condition of trade-in  
• Partner with Remarketing team and handle Pre-Delivery Inspections on Lucid trade in and upgrades 
• Manage and oversight of the flow and forecasting of Lucid vehicles and requesting of additional inventory 
• Manage quality and condition of vehicle inventory and readiness 

Problem-Solving & Decision-Making:  

• Identify and remove technical, operational, and organizational barriers. Propose solutions using a business-oriented mindset and confidently utilize Salesforce reporting and analytics. 
• Handle and manage any customer escalations that may arise at the time of delivery  

Operational Planning:  

• Manage customer delivery pipeline, ensuring prompt pairing of customers with Delivery Associates 
• Excel in operations and planning sharing performance insights with the team and implementing corrective actions for deviations. 
• Support vehicle deliveries when Delivery Associates if capacity issue arise  
• Assist with daily operations as needed  

Brand Standards:  

• Ensure consistent execution of Lucid’s marketing and visual presentation  
• Responsible for how the customer will experience and interpret the Lucid brand through the delivery experience  
• Ensure every touch point of the delivery process is frictionless and seamless 

Customer Relationship Management:   

• Adapt problem-solving techniques to accommodate diverse customer needs and build strong collaborations with Lucid Financial Services and other internal and external stakeholders. 

Qualifications: 

• 4- 8 years of experience in a leadership role within the automotive, transportation or logistics industry. 
• Bachelor’s degree or equivalent work experience in business, sales, or a related field preferred. High school degree or GED required. 
• Proven ability to lead a team of sales and/or process-focused professionals in achieving targets.  
• Strong problem-solving abilities. Can identify technical, operational, and organizational roadblocks and provide solutions.  
• Business owner mindset with the ability to analyze reports and use our CRM program, Salesforce, with confidence.  
• Experience making data driven decisions and holding team accountable to KPI’s 
• Adept at nurturing, developing, and leading exceptional customer-oriented teams. 
• Strong cross functional collaborative skills, specifically with sales and service teams. 
• Demonstrated experience in fostering an inclusive and collaborative team environment. 
• Willingness to work weekends and extended retail hours, particularly at month or quarter ends. 
• Current Driver's license and ability to obtain a DMV Salesperson License where required. 
• Skilled in Microsoft Office and Salesforce 
• Capable of physical tasks such as twisting, bending, squatting, reaching, and standing for extended periods, with or without reasonable accommodations. 

What will I be doing?

• Converting qualified leads generated by the Inside Sales and SDR teams and taking them to successful closure.
• Generate own leads through outbound prospecting, working in liaison with marketing, leadgen, SDRs and customer success to own and drive this initiative. 
• Drive detailed business plans for goal and quota attainment. Strategize and drive each deal to closure.
• Drive thorough discovery of customer’s business priorities and challenges; offer relevant introduction to Zenoti’s products targeted to their individual business needs and challenges.
• Be a strategic business partner for new customers, offering consultation and insight into the customer’s market, industry, business model and opportunities regarding Zenoti systems.
• Work with the Technical Sales Engineer to prepare for demos and technical discussions with prospective customers.
• Facilitate handoff of new customers to software implementation teams with detailed notes and specifications from customers. Work with the support and implementation teams to ensure a smooth transition from sales and to manage customer expectations throughout their tenure with Zenoti.
• Follow up with existing customers to ensure they are getting the most out of the software solution and where required engaging other team members to help alleviate any challenges a customer is facing.
• Upsell additional Zenoti products and services to existing customers.
• Collaborate with Inside Sales team on strategy for increasing the sales pipeline. Continually identify opportunities to increase closure rate, improve implementation process handoff

What skills do I need?

• Experience in working with customers virtually. Some travel may be required.
• Experience working with small to mid-level sized companies.
• Self-motivated and goal oriented. Desire to work in a competitive environment where one’s growth potential is driven by one’s abilities and attitude.
• Excellent communication and presentation skills, personality, and the ability to build relationships and gain credibility and trust with customers.
• Organizational and time management skills
• 4-year Bachelor's Degree in Business or any relevant discipline. MBA preferred.
• 8+ years of strong relevant experience in customer-facing technology sales or inside sales representative roles in SMB, Mid-market, or Enterprise client segments.
• Knowledge of sales processes and adhering to such established processes.
• Account management and 360 problem-solving. 
• Experience in or an understanding of the spa, salon, fitness, and/or beauty & wellness industry a BIG PLUS!

VP, FP&A & Strategic Finance

ROLE OVERVIEW

We are seeking a VP of FP&A & Strategic Finance to lead global financial planning, forecasting, KPI governance and Finance AI-enablement to support our next phase of growth. This is a unique opportunity to design a best-in-class financial operating rhythm for a high-growth company in the vertical SaaS + FinTech space.

The VP of FP&A & Strategic Finance will drive financial planning cycles with cross-functional leadership, establish robust KPI governance, and set the operating rhythm of the business, while leveraging automation and AI to scale impact in a lean organization. This role will also be a critical partner to the CFO in communicating with the Board and prospective investors, preparing for a capital raise and evaluating inorganic growth opportunities.

This leader must bring strong SaaS and fintech expertise, executive presence, and the ability to operate effectively with globally distributed teams.

KEY RESPONSIBILITIES

KPI Governance & Rhythm of the Business

• Establish and maintain clear KPI governance, including metric definitions, ownership, data sources, and consistent reporting across teams.
• Design and operationalize the company’s “rhythm of the business,” aligning weekly, monthly, quarterly, and annual performance reviews with planning and decision-making.
• Drive disciplined performance management by linking KPIs to accountability, incentives, and operating plans.
• Drive rigorous variance analysis, cohort analysis, and unit economics across SaaS and fintech revenue streams.
• Improve predictability and transparency of revenue, margins, cash flow, and operating performance.
• Ensure strong data integrity and alignment across FP&A, Accounting, Revenue, and Business Systems.
• Ensure metrics, cadence, and reporting are scalable and suitable for Board, investor, and eventual public-company requirements.

Executive, Board & Business Partnership

• Serve as a trusted thought partner to the CFO, CEO, and executive leadership team, providing clear, decision-ready financial insights.
• Lead preparation of Board and investor reporting, delivering concise, high-quality financial narratives.
• Partner with GTM, Product, Operations, and FinTech teams to align financial plans with execution and improve forecast accuracy.

Strategic Planning, Capital Readiness & M&A

• Own company-wide financial planning processes, including annual operating plans, long-range planning, rolling forecasts, and scenario modeling.
• Partner with the CFO on capital raise preparation, investor materials, valuation support, and financial diligence.
• Support M&A activities, including target evaluation, financial modeling, integration planning, and post-transaction performance tracking.
• Ensure financial plans align with growth strategy, unit economics, and capital efficiency goals.

AI-Enabled Scale & FP&A Leverage

• Proactively identify and deploy AI, automation, and advanced analytics tools to increase FP&A capacity, improve forecasting accuracy, and streamline reporting and analysis.
• Redesign FP&A workflows to maximize leverage and impact without significant near-term headcount growth.
• Build self-service reporting and insights that enable faster, data-driven decision-making across the organization.

QUALIFICATIONS

• 15+ years of progressive experience in FP&A, corporate finance, or related roles, including leadership experience in high-growth SaaS and/or FinTech environments.
• Proven experience supporting capital raises, M&A, and/or IPO readiness.
• Deep expertise in SaaS metrics, unit economics, forecasting, and financial modeling; payments or fintech experience strongly preferred.
• Demonstrated ability to establish KPI governance and run the operating cadence of a scaling organization.
• Hands-on experience leveraging automation and AI tools to scale FP&A impact in lean teams.
• Strong executive presence with the ability to communicate complex financial concepts clearly and concisely.
• Experience leading and influencing globally distributed teams.
• Bachelor’s degree in Finance, Accounting, Economics, or related field; MBA, CPA, or CFA a plus.

Requirements

• Bachelor’s degree in business, Computer Science, IT, Engineering or equivalent
• 4-5 years professional experience, with 2-3 years experience in Technical Account Management, Technical Support or Help Desk role supporting complex, data-driven web applications
• Open to travel on short notice to customer locations when required, up to 10%

What will I be doing?

• Work with Zenoti customers in support of their daily business operations – focus on product support, problem resolution, training, and post-go-live adoption.
• Coordinate issue reviews, product enhancement requests, and other post-live activities.
• Serve as the single point of contact for large customer accounts while leveraging a broader supporting team across the world to deliver quick and effective solutions to customer issues.

What skills do I need?

• Strong logical, analytical and problem-solving skills
• Excellent verbal and written communication skills
• Ability to manage multiple priorities across multiple projects simultaneously
• Open to travelling on short notice to customer locations when required
• Previous Technical Support or Help Desk experience supporting complex, data-driven web applications is required
• Experience in a customer service/retail segment is an added advantage
• Experience in the wellness/spa industry a plus
• Experience supporting e-commerce solutions is a plus
• Bachelor degree in business, computer science, IT, engineering or equivalent required
• Associate’s degree with significant retail or customer service experience also considered, when coupled with solid technical background

Benefits

At Zenoti, we believe that when people feel good, they are able to do great things. We enable our employees to unleash their potential by providing enriching career opportunities and dynamic financial rewards. We foster an enriching culture, supportive and dynamic work environment, and encourage our employees to balance life, work, and wellbeing. We offer all of our employees:

• Medical, dental, and vision coverage
• Participation in company 401k plan
• Unlimited paid time off
• Paid parental leave
• Flexible work hours
• Programs, classes and activities supporting your physical and mental wellbeing, led by Zenoti's dedicated Chief Wellness Officer

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our soluions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

At Square, we’re re-imagining how small and midsize businesses grow. As a Senior Sales Account Executive on our Outbound Team, you’ll bring Square’s ecosystem to new sellers across diverse industries by building, shaping, and closing your own pipeline. You’ll run sophisticated, multi-product deals from the first touch to final close — blending hunter instincts, consultative depth, and strategic execution.

If you’re an experienced closer who thrives in outbound environments, loves solving meaningful business challenges, and consistently delivers against ambitious targets — this is your role.

You Will

• Own the full outbound sales cycle — from prospecting to negotiation to close — with SMB and mid-market merchants.
• Build and manage a high-quality pipeline through cold outreach, social selling, targeted campaigns, and creative outbound strategies.
• Develop multi-product solutions across Square’s ecosystem and tailor them to each merchant’s unique needs.
• Partner with Business Development on lead flow while independently driving net-new logo acquisition.
• Conduct high-impact discovery, demos, and negotiations with decisiveness across multi-stakeholder deals.
• Act as a consultant and trusted advisor — seamlessly flexing across BDR, AE, and AM responsibilities when needed.
• Collaborate cross-functionally with Product, Marketing, Implementation, and Operations to deliver cohesive solutions.
• Maintain disciplined pipeline management and forecasting accuracy in Salesforce.
• Consistently hit and exceed revenue goals — monthly and quarterly.
  
  

You Have

• 3+ years of full-cycle B2B sales experience with consistent quota achievement.
• Proven success in outbound prospecting and net-new business creation (SaaS or fintech preferred).
• Experience closing complex, multi-threaded deals with longer sales cycles.
• Ability to build pipeline from scratch using targeted, strategic outreach.
• Exceptional communication, presentation, and negotiation skills across phone, video, and written channels.
• Strong consultative selling skills — diagnose business challenges and map tailored solutions.
• A hunter’s mindset — resilient, creative, and driven to win.
• Ability to work independently while contributing to a team-first environment.
• Advanced proficiency with Salesforce and modern sales tools.
• BA/BS degree or equivalent experience.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Pay Transparency

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: ($156,200 - $234,200)

Zone B: ($145,200 - $217,800)

Zone C: ($137,400 - $206,200)

Zone D: ($129,600 - $194,400)

Amounts listed above include target variable compensation.

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Square is looking for a tenured Account Executive with a strong new logo sales background and self-starter disposition to join our Outbound Sales Team. This role works with restaurant owners specifically, emphasis on Small/Mid-sized businesses. You will create your own outbound strategy while working with the Business Development team to build a book of business. You will be expected to source leads, cold call and email them to generate interest and close deals selling our Square ecosystem to prospective merchants. This role requires excellent communication skills, diligence, and a strong ability to build rapport with prospects to negotiate and close complex deals.

You Will

• Understand the business and technology needs of a merchant to execute a sales motion using a consultative approach
• Conduct prospecting, discovery calls, demos and develop a solution with first and third party offerings that best meets the prospect's needs
• As needed, go into the field to build strong relationships and increase win rates
• Deliver a predictable, repeatable and scalable outbound sales process to fill your pipeline and close deals (prospecting activities include:, cold calling, cold emailing, social selling, etc.)
• Partner with our Business Development Team to convert and close cold, outbound leads
• Lead the charge introducing Square to all merchants in the restaurant vertical
• Oversee the sales cycle from prospect to close and partner with other teams to ensure successful onboarding
• Achieve and exceed monthly sales goals and key performance indicators (KPIs) through proactive outbound sales efforts
• Partner with Product and Marketing teams to ensure our solutions meet the needs of the market
• Use your prior sales experience to inform a creative go-to-market strategy
• Utilize Salesforce to track, monitor, and report on sales activities, pipeline status, and outcomes

You Have

• • 3+ years of sales experience in a full cycle closing role
  • A BA/BS degree or relevant experience
  • Demonstrated exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals
  • The ability to drive deals independently in a fast-paced, dynamic environment
  • Business development experience (e.g. new logo sourcing and acquisition)
  • A collaborative and team player mentality
  • Prior Salesforce experience or equivalent

Pay Transparency

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: ($156,200 - $234,200)

Zone B: ($145,200 - $217,800)

Zone C: ($137,400 - $206,200)

Zone D: ($129,600 - $194,400)

Amounts listed above include target variable compensation.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

Who we are 

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.

What you’ll do

The restaurant industry has zero data standardization - POS systems, delivery apps, and inventory tools all speak different languages. This causes semantic drift, impedes AI enablement, and erodes trust. The Analytics Engineering team is tackling this head-on through best-in-class data normalization and modeling, a semantic layer, and automated data quality frameworks - contributing to a world-class data ecosystem from the ground up.

As an early and key contributor to this team, you'll balance hands-on technical ownership with deep cross-functional collaboration. That means building scalable data models and pipelines while partnering with Product, Engineering, Operations, and Data Science to understand how restaurants use Otter, measure platform quality and growth, and transform raw operational data into production-ready datasets that power business decisions and AI-driven products.

Responsibilities:

• Design, build, and maintain scalable data pipelines and models, owning the full lifecycle from source system ingestion through canonical datasets to production-ready analytics.
• Build and optimize data models that run against both batch and real-time query engines, understanding the tradeoffs and appropriate use cases for each.
• Partner with Engineering, Product, and Data Science teams to understand data needs and data generation patterns, define source-of-truth datasets, and ensure data quality across the pipeline.
• Design and maintain data integrity standards, SLAs, alerting, and best-practice data validation frameworks.
• Drive the development of self-service analytics solutions and AI-powered data tools to scale data access for both internal teams and external customers.
• Contribute to the design and evolution of our semantic layer and data modeling standards across the organization.
• Foster a culture of technical excellence, continuous learning, and data-fluency.

What we’re looking for

• 2+ years in the data space as an analytics engineer or data engineer, preferably in a scaling startup environment.
• Strong technical foundations with deep experience in SQL, Python, version-controlled environments, and modern data tooling, including hands-on experience with a SQL-based transformation tool (e.g., dbt, SQLMesh, or similar).
• Significant experience with a large-scale (1B+ rows) data ecosystem, with familiarity across both batch processing and real-time or OLAP query engines.
• Strong understanding of data modeling concepts: star schemas, slowly changing dimensions, incremental materialization strategies.
• Experience partnering with Product, Engineering, and Data Science to deliver data products.
• Demonstrated ability to balance strategic thinking with hands-on technical ownership.
• A "full-stack mindset", not hesitating to do what it takes to solve a problem end-to-end.
• A passion for high-quality, scalable, and highly usable technical systems.

Why join us 

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know 

This role is based in our Seattle office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. 

The base salary range for this role is $137,000 - $162,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):

• Medical, dental, and vision insurance (multiple plans, incl. HSA options).
• Company-paid life and disability insurance (short- and long-term).
• Voluntary insurance: accident, critical illness, hospital indemnity.
• Optional supplemental life insurance for self, spouse, and children.
• Pet insurance discount.
• 401(k).
• Health Savings Account (HSA)
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Time Off policies:
• Discretionary vacation days
• 8 paid holidays per year
• Paid sick time
• Paid Bereavement leave
• Paid Parental Leave

Benefits are subject to change at the company's discretion.

Ready to join us as we serve those who serve others? 

#LI-Onsite

The Role

The Culinary Operations Manager is responsible for providing operational oversight and strong leadership to a growing team of associates and supervisors. This individual will have their hands in multiple aspects of the facility, managing the optimization and execution of the Kitchen operations.

Success for this role is to become a partner, and ally, to our chef community making sure they have everything they need to execute an optimal menu strategy and execution.

As Culinary Manager, you will also be collaborating across multiple departments focusing on providing the best experience for our eaters.

Benefits

• 🩺 Health Insurance coverage
• ⛱ PTO policy and paid sick days
• 📈 We grow, you grow: Stock Options Plan granted on Day 1.
• 🌟 Eligible for bi-annual performance bonus
• 🐣 Paid Family leave 
• 🕯 Compassionate Leave: 3-5 days each time the need arises
• 🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly
• 🧘🏽‍♀️ Customize the benefits that suit your needs! Access a range of perks tailored to you, including learning opportunities, wellness memberships, delivery apps, and more through our comprehensive benefit platform
• 👩🏾‍🏫 Personalized Spanish coach
• 🌟 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!

• 🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

Position: Enterprise and Key Account Sales

Reports To: Senior Vice President, Sales

About the Role

We’re looking for a proven **Enterprise and Key Account Sales professional** with deep experience in driving complex SaaS sales cycles and cultivating executive-level relationships. The ideal candidate is a strategic thinker, a trusted advisor, and a results-oriented closer who thrives in a fast-paced, high-growth environment.

Key Responsibilities

• Own the full sales cycle from prospecting to contract execution for enterprise and key accounts.
• Build and execute strategic account plans that align customer business objectives with company solutions.
• Engage C-level and senior business leaders to identify opportunities for digital transformation and operational improvement through SaaS adoption.
• Collaborate cross-functionally with marketing, product, and customer success teams to deliver exceptional value to clients.
• Manage multi-stakeholder sales cycles with attention to discovery, business case development, and executive alignment.
• Consistently meet and exceed quota and pipeline generation goals.
• Maintain accurate forecasting and CRM data integrity.
• Serve as a brand ambassador, representing the company at industry events and conferences.

Qualifications

• 10+ years of B2B sales experience**, with at least **6+ years in SaaS or technology platforms**.
• Proven track record of exceeding $1M+ annual quotas in enterprise or strategic account sales.
• Demonstrated experience selling into multi-location or multi-brand organizations.
• Strong understanding of SaaS economics, contract structures, and enterprise procurement cycles.
• Excellent presentation, negotiation, and executive communication skills.
• Experience using modern sales tools (Salesforce, Outreach, Gong, etc.) and data-driven sales approaches.
• Bachelor’s degree in Business, Marketing, or related field; MBA preferred.

Who You Are

• A consultative seller who builds lasting relationships through insight, credibility, and trust.
• Highly self-motivated, disciplined, and comfortable working autonomously.
• Strategic, analytical, and capable of mapping complex organizational structures.
• Passionate about technology and innovation in the SaaS ecosystem.

Why Join Us

• Opportunity to represent a market-leading SaaS platform driving measurable impact for enterprise clients.
• Attractive compensation package with performance incentives.
• Collaborative, high-performance culture focused on growth and customer success.

If you are a seasoned enterprise sales professional ready to take your SaaS career to the next level, we want to hear from you!

What We’re Looking For

You’re a consultative seller who thrives on solving complex problems, challenging conventional thinking, and driving meaningful change for customers. You’re equal parts educator, strategist, and closer—and you know how to lead a customer to a better way of running their business.

• 5+ years of B2B sales experience, preferably in SaaS, with a consistent track record of exceeding quota.

• Experience selling into small to mid-sized businesses, ideally in a multi-location or franchise model.

• Direct experience using the Challenger Sales methodology or a similar insight-driven approach—you're confident teaching for differentiation, tailoring your message, and taking control of the deal.

• Industry experience in the spa, salon, fitness, or wellness space is a big plus.

• Ability to lead a multi-threaded sales process involving both operational and executive stakeholders.

• Strong business acumen—you can reframe customer challenges, quantify impact, and align Zenoti’s platform to deliver ROI.

• Comfortable generating your own pipeline in collaboration with SDRs and marketing, not just relying on inbound.

• Self-motivated, curious, and coachable. You enjoy learning and want to be part of a team that shares best practices and constantly improves.

• Excellent presentation and communication skills—both written and verbal.

What You’ll Be Doing

As an Account Executive on the Spa/Salon mid-market team, your role goes beyond selling software. You'll lead your prospects through a transformative buying experience, helping them rethink their operations and customer experience with Zenoti at the center.

You will:

• Lead with insight: Deliver compelling, insight-led discovery that challenges the status quo and reframes how prospects think about their problems and opportunities.

• Tailor your message: Align Zenoti’s platform to the prospect’s unique goals, whether it’s streamlining operations, increasing guest retention, boosting staff performance, or growing revenue across multiple locations.

• Own the full sales cycle: From qualification to negotiation and signature, you’ll guide every step with confidence and control.

• Build a strategic pipeline: In addition to working qualified leads from SDRs and marketing, you’ll proactively generate your own high-quality opportunities through smart outbound prospecting.

• Collaborate to win: Work closely with SDRs, Technical Sales Engineers, and Marketing to design demos and conversations that speak directly to prospect pain points.

• Create urgency and drive change: Use business cases, customer stories, and data to show the cost of inaction and help prospects justify the change internally.

• Ensure a high-quality handoff: Transition closed accounts to our implementation and customer success teams with detailed notes and strategic context, ensuring smooth onboarding and customer satisfaction from day one.

• Stay connected post-sale: Re-engage with existing customers to identify upsell opportunities, uncover challenges, and maintain long-term relationships.

• Influence sales strategy: Share feedback from the field and work with your peers and leadership to continuously improve messaging, process, and performance across the team.

Job Summary of the Area Sales Manager

In this position, you will work from your home office in the territory and will travel to customer sites. The Area Sales Manager achieves sales revenue targets and grows market share for a specified territory, by promoting, selling and servicing Axogen’s portfolio of nerve repair products. Practices good, ethical territory management in terms of organization, planning, administration and expense planning and control. Increases sales and revenue by aggressively targeting and developing existing as well as new accounts. Trains appropriate medical staff on products and procedures. Meets expectations as defined by Sales Management.

Requirements of the Area Sales Manager

• Bachelor’s Degree
• 5+ years sales experience in medical sales
• Operating Room sales experience
• Orthopedic and/or Medical device experience preferred 
• Must reside in the territory

Responsibilities of the Area Sales Manager 

• PLANNING / RESULTS ORIENTATION
  • Ability to develop, implement and deliver on plans to achieve/exceed sales targets. Plans, actions, and results should include:
  • Consistent achievement/over-achievement of sales objectives
  • Ability to handle multiple and competing priorities
  • Specific targeted accounts/customers in which to maintain and grow business
  • Identified competitive accounts in which to establish and promote new business
  • Consistent follow through on all objectives and assignments
  • Metrics and timelines to evaluate results
• TERRITORY MANAGEMENT / ACCOUNT DEVELOPMENT
  • Develop and maintain accurate account and territory records
  • Effectively manage time to ensure maximum coverage of targeted accounts within territory in order to achieve optimum level of exposure and results
  • Develop and act on plans which identify growth opportunities within current and competitive customer accounts
  • Develop and implement strategies to counter competitors
  • In collaboration with other departments, manage field inventory to optimally balance availability of product with inventory costs
  • Control and manage expenses in the most cost-effective manner for the company
  • Effectively present, support and manage Axogen pricing policy and price agreements
• INFLUENCE AND SELLING SKILLS
  • Establish and maintain effective working relationships with internal/external key decision makers, customers and their staff, administrative staff, etc.
  • Plan, implement and deliver effective sales/product presentations to customers, defining objectives and measuring success
  • Probe to understand and confirm customers’ needs, handle objections, and gain commitment by customers on actions to drive revenue growth and maximize profitability
  • Maximize revenue potential by targeting specific customers develop and to drive growth
• CUSTOMER SERVICE
  • Respond to customer requests and resolve complaints in a prompt and effective manner
  • Educate customers to ensure that products are understood and used effectively
  • Maintain high standard of personal presentation and promote a professional image
• SELF DEVELOPMENT AND PRODUCT KNOWLEDGE
  • Proactively develop knowledge, skills and abilities in all relevant areas; e.g., clinical, technical, product and sales skills
  • Recognize, understand, and be able to communicate features, strengths, benefits and value proposition AxoGen products provide.
  • Participate in product and skill development programs and activities such as classroom education, role playing, on-the-job training, and other relevant activities that assist in the development of the team and yourself
• COMPLIANCE
  • Adherence with all company policies and procedures; Sunshine Act, AdvaMed, etc.,
  • Compliance with all relevant clinical and regulatory body guidelines
  • Adherence to customer account policies and procedures where applicable
  • Compliance with all safety standards, policies and regulations
  • Compliance with all other standards, policies and legal requirements related to this position

Territory

Seattle-based and will cover north to Bellingham

#LI-AC1

Benefits/Compensation

The Opportunity: 

• Moloco Ads is seeking a seasoned Director of Product Management to lead and scale our global Supply Product organization. This leader will own the multi-year strategy, roadmap, and execution across:
  • Supply Exchange & Inventory Integrations: Drive Moloco’s OpenRTB integrations with top-tier third-party supply partners and exchanges, expanding Moloco’s access to high-quality, global, multi-format inventory across gaming and non-gaming verticals
  • Lead Moloco’s end-to-end General Supply strategy, including Exchange integrations, OpenRTB supply diversification, publisher onboarding, and supply ecosystem expansion.
  • Define, evangelize, and deliver a multi-year supply vision that improves supply quality, scalability, integration reliability, and long-term differentiationPartner with and influence a 100+ engineering organization across the US and Korea, setting product direction and ensuring alignment across teams

Minimum Qualifications:

• 10+ years of Product Management experience in programmatic adtech, with demonstrated success shaping strategy and leading high-impact product areas at scale
• Deep expertise in the programmatic supply ecosystem, including ad exchanges, SSPs, OpenRTB protocols, auction mechanics, and cross-platform integration
• Extensive hands-on experience with Exchange, SSP, or OpenRTB integrations, owning the partner lifecycle end-to-end
• Strong technical fluency—capable of guiding decisions on supply architecture, ad serving flows, bidder interactions, latency and yield optimization, and OpenRTB integration patterns
• Demonstrated ability to drive cross-org alignment, influence senior stakeholders (Directors/VPs), and execute through large engineering teams
• Experience leading complex, multi-year roadmaps in ambiguous, high-velocity environments

Preferred Qualifications:

• Degree in Computer Science, Statistics, or a related technical or analytical field
• Deep understanding of publisher business models and monetization needs, including their concerns around ad fraud and the tools commonly used for mitigation
• Strong market analysis skills to identify competitive advantages, emerging technologies, and supply-side trends—particularly around evolving fraud tactics (e.g., SIVT, domain spoofing, ad stacking, click farms) and anti-fraud solutions
• In-depth knowledge of Supply-Side Platforms (SSPs): their core functionality, technical architecture, and competitive landscape
• Demonstrated ability to identify, negotiate, and scale strategic supply partnerships that generate meaningful business impact
• Proven ability to lead cross-functional execution in fast-paced, ambiguous environments, aligning stakeholders and partnering with global teams across GTM and roadmap cycles.
• Expertise in Header Bidding and Server-to-Server (S2S) Bidding, with a strong understanding of implementation tradeoffs, yield optimization, and latency management
• Familiarity with publisher-side ad servers: key integration points, targeting logic, and impression delivery mechanics
• Hands-on experience with integrations and partner-facing APIs, including defining requirements for interoperability with DSPs, exchanges, ad networks, DMPs, and other adtech partners
• Deep knowledge of supply-side performance metrics such as fill rate, eCPM, latency, bid density, impression opportunities, and unique users—and how to optimize for them
• Technical understanding of ad serving mechanics: from ad request to creative rendering

The Impact You'll Be Contributing to Moloco:

• Define and scale Moloco’s General Supply strategy, ensuring Moloco Ads becomes a top-tier, diversified, high-performance supply destination
• Own the roadmap, PRDs, and value proposition across Exchange integrations, OpenRTB supply, supply expansion, and integration infrastructure
• Lead strategic and operational execution across engineering, data science, GTM, and regional teams to deliver measurable business impact
• Synthesize complex supply-side and partner data into insights that inform long-term product direction and operational excellence
• Monitor ecosystem shifts—including identity, privacy, bidding mechanics, rendering requirements, and publisher concerns—and translate trends into roadmap decisions
• Drive partner integration strategy, defining how external supply partners integrate with Moloco’s systems to maximize performance and differentiation.

The impact you'll be contributing to Moloco:
Product Analytics Data Science (PDS) is the data science team that works closely with the R&D team on our core Ads product. As a Staff Data Scientist, you will drive performance improvement in our product through a deep understanding of the ads ecosystem (supply, demand, bidding, fraud detection) and customer needs, and provide the data driven insight and scientific solutions.

Here’s what you’ll be working on:

• This leader will own the multi-year strategy, roadmap, and execution across the ads supply ecosystem:
  • Supply Exchange & Inventory Integrations: Drive Moloco’s OpenRTB integrations with top-tier third-party supply partners and exchanges, expanding Moloco’s access to high-quality, global, multi-format inventory across gaming and non-gaming verticals.
  • Lead Moloco’s end-to-end General Supply strategy, including Exchange integrations, OpenRTB supply diversification, publisher onboarding, and supply ecosystem expansion.
  • Define, evangelize, and deliver a multi-year supply vision that improves supply quality, scalability, integration reliability, and long-term differentiation
• Conducting deep-dive analysis and experiments to influence product decisions and strategies: analyzing large datasets with queries and scripts, extracting valuable signals out of noise, and producing actionable insights into how we could improve Moloco’s complex ML and bidding system to drive outcomes for customers.

Basic Qualifications

• Distinctive problem-solving skills, ability to articulate product questions, pulling data from large datasets and using statistics to arrive at a recommendation; ability to manage multiple projects at the same time. 
• Proven ability to own complex projects end-to-end, even when you have to get creative: you do more than completing delegated tasks and always pay attention to detail to translate analysis results into business recommendations. 
• Excellent verbal and written communication skills, with ability to present information and analysis results effectively.
• Statistics: strong knowledge and experience in experimental design, hypothesis testing, and various statistical analysis techniques such as regression or linear models.
• Programming: experience with Python, R or other scripting language, and database language (e.g. SQL) or data manipulation (e.g. Pandas, Dplyr).
• Ability to build positive relationships within the DS team and with our stakeholders, and work effectively with cross-functional partners in a global company.
• 6+ years of work experience (industry or postgraduate) in data science related fields or an advanced degree such as Master’s or PhD in a quantitative discipline with 4+ years of experience.

Preferred Qualifications:

• Advanced degree. PhD is highly desirable. 
• Deep expertise in the programmatic supply ecosystem, including ad exchanges, SSPs, OpenRTB protocols, auction mechanics, and cross-platform integration
• Demonstrated ability to drive cross-org alignment, influence senior stakeholders (Directors/VPs), and execute through large engineering teams
• Familiarity with publisher ad servers, targeting logic, and impression delivery workflows
• Deep knowledge of supply-side performance metrics such as fill rate, eCPM, latency, bid density, impression opportunities, and unique users—and how to optimize for them
• Hands-on experience with integrations and partner-facing APIs, including defining requirements for interoperability with DSPs, exchanges, ad networks, DMPs, and other adtech partners

The impact you'll be contributing to Moloco:

Creatives are one of the highest-leverage levers in Moloco Ads: they shape what users see, how they interact, and ultimately how much value advertisers extract from our platform. As formats grow more complex (video, playables, rich HTML) and surfaces diversify across exchanges, SDK, and new inventory types, our creative systems must do more than just serve assets — they must learn, adapt, and guide advertisers toward better outcomes.

This space sits at the intersection of ML/bidding, supply, and UI/UX for advertisers. Strong product decisions here directly influence company toplines, ROAS and advertiser retention. At the same time, weak creative strategy can quietly erode performance, create operational noise, and diminish trust in our optimization systems. We need a Staff Product Data Scientist who can bring structure, rigor, and long-term thinking to this inherently noisy problem space.

The person will be the analytical and product thought partner for the Creatives team, owning the data narrative across ideation, launch, and iteration of creative features and strategies. This is not a “support” role; it is a co-owner of the creative roadmap.

Here’s what you’ll be working on:

This role is critical to ensuring that Moloco’s creative systems become a long-term competitive advantage, not just a collection of formats and features.

• Be recognized as a thought leader in the creative domain, someone whose perspective is actively sought when making high-stakes product calls. For example, influence which creative problems we choose to solve, not just how we measure the outcomes.
• Establish a trusted, repeatable framework for measuring creative impact that the organization rallies around. This will enable PM/ENG to ship creative features faster and with more confidence, backed by well-designed experiments and clear success criteria.
• Reduce ad-hoc fire drills by building durable monitoring, diagnostics, and documentation that make creative performance and adoption more transparent.

Minimum Qualifications

• Bachelor’s degree in a quantitative field (e.g., Statistics, Computer Science, Economics, Physics) or equivalent practical experience.
• 8+ years of experience (or PhD + 6 YoE) in data science, product analytics, or a closely related quantitative field, including significant time as a product-facing IC.
• Proven track record of partnering with Product and Engineering to shape roadmaps, define success metrics, and drive decisions through data.
• Demonstrated ability to operate with high ownership and autonomy, including scoping ambiguous problems and driving them to closure.
• Comfort working across time zones and with distributed teams, using strong async communication and documentation habits.

Preferred Qualifications

• Graduate or PhD degree in a quantitative field (e.g., Statistics, Computer Science, Economics, Physics) or equivalent practical experience with 10+ years of experience in related fields. 
• Prior experience in ad tech, marketing science, or related domains where creatives, auctions, or optimization systems are central to performance.
• Hands-on experience with creative analytics (e.g., format benchmarking, asset-level performance analysis, interaction or engagement modeling).
• Experience collaborating closely with ML teams to design, evaluate, and iterate on model features and policies.
• Excellent communication skills: ability to synthesize complex analytical findings into simple, actionable narratives for technical and non-technical audiences.

The Opportunity: 

We are looking for a seasoned Group Product Manager to lead a critical and highly strategic charter for Supply Quality & Fraud Mitigation Across All Moloco Ads:

• Own the end-to-end product strategy and multi-year roadmap for Moloco’s Supply Quality & Invalid Traffic (IVT) platform
• Establish fraud and supply-integrity standards across all Moloco Ads supply sources, ensuring consistent detection, prevention, and enforcement
• Evaluate, select, and manage third-party fraud/IVT detection partners, owning vendor strategy, tradeoffs, and integration requirements
• Build in-house fraud and invalid-supply detection/mitigation systems where strategic, technical, or performance advantages justify internal investment
• Define and operationalize internal workflows and enforcement mechanisms to ensure scalable, consistent classification, mitigation, and quality control
• Partner closely with Engineering, Data Science, Policy, Business Operations, and GTM teams to ensure Moloco maintains industry-leading supply integrity protections for advertisers

Minimum Qualifications:

• 7+ years of experience in product management related to programmatic adtech
• Programmatic adtech ecosystem expertise, with a specific focus on supply-side mechanics
• Deep understanding of how ad exchanges operate, OpenRTB standards, and how SSPs connect into DSP systems
• Experience owning integrations with external exchanges, SSPs, or SDK-based supply
• Hands-on experience designing, deploying, or managing IVT detection methodologies and fraud prevention strategies within programmatic advertising environments

Preferred Qualifications:

• Degree in Computer Science, Statistics, or a related technical/analytical field
• Deep understanding of publisher monetization models and their fraud/IVT concerns
  
  
• Strong market analysis capabilities—particularly in fraud tactics (SIVT, domain spoofing, ad stacking, click farms) and anti-fraud solutions
• Experience evaluating and managing third-party vendor solutions and strategic partnerships
• Proven leadership driving cross-functional execution across engineering, data science, GTM, and operations
• Familiarity with publisher ad servers, targeting logic, and impression delivery workflows
• Hands-on experience integrating external fraud/IVT detection partners or verification signals into internal systems—including ingestion, classification, and enforcement workflows
• Deep understanding of supply-side performance metrics such as fill rate, bid density, latency, inventory quality signals, and how IVT mitigation impacts them
• Technical understanding of ad-serving mechanics from bid request to creative rendering

The Impact You'll Be Contributing to Moloco:

• Own and drive the multi-year roadmap for Moloco’s Supply Integrity and IVT platform
• Launch fraud detection and mitigation capabilities that protect advertisers and ensure high-quality supply
• Partner with Engineering, Data Science, GTM, Ops, Legal, and Policy to deliver high-impact solutions
• Leverage internal and external signals to inform strategy, detection models, and enforcement mechanisms
• Stay ahead of emerging IVT threats and industry trends, defining new standards and protections
• Build scalable operational workflows for classification, enforcement, monitoring, and issue response
• Define integration requirements for third-party fraud/verification partners
• Resolve supply-integrity issues and implement long-term, systemic fixes

About The Role:

Join the Retail Operations Team as an Associate Director, Brand Operations where you will serve as the vital link between brand strategy and operational excellence. You will be responsible for managing the day-to-day and back-end mechanics that allow the world’s most innovative brands to thrive across multiple commerce channels. Utilize Stackline’s proprietary data set to uncover opportunities as a trusted advisor to some of the biggest brands in the world.  

The Associate Director, Brand Operations will be responsible for operating clients’ supply chains, enabling multi-channel fulfilment while driving profitability. You will own the results of brands’ performances and be the subject matter expert for packaging, fulfillment and supply chain optimization. You will be expected to be the subject matter expert and incorporate new supply chain and fulfillment technologies that optimize brands’ performances across retailers. This individual will innovate and be part of creating the tools and systems that will help brands successfully operate their businesses. This is a hybrid role based in Seattle (4 days/week in office).

What You Will Do:

• Multi-Channel Fulfillment – manage and scale fulfillment strategies across various platforms to maximize logistical efficiencies and minimize cost.
• Sales Forecasting – analyze historical data and market trends while leveraging proprietary Stackline tools to create accurate demand forecasts, ensuring optimal inventory levels.
• Catalog Management - create, maintain and optimize product listings to ensure accuracy, compliance and discoverability across all retail platforms.
• Order Management – Oversee the end-to-end order generations, ensuring timely processing and coordination between brands, retailers and carriers.
• Multi-Channel Fulfillment – manage and scale fulfillment strategies across various platforms to maximize logistical efficiencies and minimize cost.
• Promotional Planning – partner with marketing teams to align operational readiness with promotional calendars, peak planning and new product launches.
• Defect Resolution – proactively monitor and identify operations defects, including shipping errors, listing suppressions and supply chain disruptions.

ABOUT THE JOB:

We are looking for an expert Oracle Integration Developer to join our Arsenal (Enterprise Systems) team. Your immediate mission: take ownership of our critical enterprise integrations connecting Oracle Fusion ERP with our upstream and downstream systems. These integrations, built on Oracle Integration Cloud, form the digital backbone that governs how we manage our business operations, from product data and procurement to manufacturing and financial processes. You will be tasked with stabilizing, optimizing, and making them exceptionally robust.

Long-term, you will be the subject matter expert responsible for architecting and scaling our enterprise integration landscape. This is a high-impact role for someone who thrives on solving complex data challenges and wants to build the operational foundation that enables Anduril to scale its mission.

WHAT YOU"LL DO:

• Stabilize & Optimize: Dive deep into existing Oracle Fusion ERP integrations across manufacturing, supply chain, finance, and engineering systems. Diagnose root causes of instability, re-architect weak points, and implement robust error handling and monitoring to achieve mission-critical reliability.
• Architect & Build: Design and develop new, scalable enterprise integrations using Oracle Integration Cloud (OIC). Translate complex business requirements for product data, multi-level Bills of Material (BOMs), procurement, inventory, work orders, and financial transactions into resilient and efficient integration flows.
• Own the Integration Lifecycle: Manage the end-to-end process from design and development through testing (unit, SIT, UAT) and deployment, utilizing CI/CD best practices. Proactively tune and maintain integrations to ensure peak performance as data volumes grow.
• Ensure Data Integrity: Become the trusted expert on data transformation and mapping between systems. Implement rigorous validation and reconciliation logic to guarantee that our enterprise data is flawless across all systems.
• Collaborate & Influence: Act as the key technical partner to our ERP, Manufacturing, Supply Chain, and Finance teams. Clearly articulate technical designs, trade-offs, and progress to both engineering peers and business stakeholders, guiding them toward best-practice integration patterns.
• Leverage Modern Oracle Cloud Tools: Utilize Oracle Visual Builder Cloud Service (VBCS) where appropriate to build lightweight user interfaces that enhance integration workflows, data validation, or operational dashboards.

REQUIRED QUALIFICATIONS:

• 5+ years of hands-on experience developing complex integrations with deep specialization in Oracle Integration Cloud (OIC), specifically Oracle Integration 3.
• Proven experience integrating Oracle Fusion Cloud ERP with upstream and downstream enterprise systems (e.g., PLM, MES, WMS, CRM, third-party applications), including deep familiarity with ERP data objects such as Items, BOMs, Suppliers, Purchase Orders, Work Orders, Inventory Transactions, and Financial data.
• Expert-level proficiency in OIC 3 components: Application and Tech Adapters (REST, SOAP, File, FTP, Oracle SaaS, Database), Connections, Mappings, Lookups, Error Handling, and JavaScript.
• Strong command of XSLT, XPath, and complex data mapping for transforming large and nested XML/JSON payloads.
• Demonstrable experience building, securing, and consuming RESTful APIs and SOAP web services.
• Excellent SQL skills and a solid understanding of relational database concepts.
• Experience with Oracle Fusion ERP modules such as SCM (Supply Chain Management), Manufacturing, Procurement, or Financials.
• A tenacious problem-solver with a track record of troubleshooting, debugging, and stabilizing complex, business-critical systems.

PREFERRED QUALIFICATIONS:

• Hands-on experience with Oracle Visual Builder Cloud Service (VBCS) for building user interfaces and extensions.
• Experience with Oracle Business Intelligence Cloud Connector (BICC) for high-volume data extraction from Fusion ERP.
• Experience with Oracle Cloud Infrastructure (OCI) services (e.g., Functions, API Gateway, Object Storage, Logging, Autonomous Database).
• Experience integrating PLM systems (e.g., Teamcenter, Windchill, Arena) with Oracle Fusion ERP.
• Familiarity with Git-based source control and CI/CD pipelines for integration deployments.
• Experience in a discrete manufacturing environment.
• Knowledge of other programming languages (e.g., Python, Groovy, Java).
• Relevant Oracle Cloud Certifications (e.g., OIC 3 Application Integration Professional, Oracle Fusion Cloud certifications).
  
  

About the Team

Anduril’s Workplace Operations team is seeking an Associate Workplace Manager to join us. The Workplace Operations team is responsible for overseeing and maintaining the operational aspects of a work environment to ensure efficiency, productivity, and a positive work experience and reports through the Director of Facilities.

As an Associate Workplace Manager, you will assist in developing and managing the operations of a world class facilities program. The right candidate will have strong analytical ability, exceptional communication skills, ability to build business partnerships with third party providers and ability to resolve challenging problems with minimal oversight.

About the Job

Anduril is a rapidly growing company seeking an experienced and dynamic individual to join our team as an Associate Workplace Manager. As a key player in our organization, you will be responsible for supporting our facilities in Seattle, WA focusing on internal office operation functions that contribute to the overall success of Anduril. The job can range widely in duties and responsibilities like managing vendors, owning the floor plan, and management of the facility and employee population. No two days will look alike and no task is too small, as you hold the highest bar for execution. You play a pivotal role in creating an efficient, productive, and employee-friendly work environment, contributing to the overall success of Anduril.

What You’ll Do

• Direct and manage the comprehensive operations strategy for the office, including by guiding Production, R&D, Business Development, IT, and senior leadership support functions.
• Analyze and resolve complex office-related challenges by determining and implementing solutions that align with organizational objectives and budget parameters, while fostering a positive and productive work environment.
• Develop and execute space utilization strategies and office planning initiatives by determining workspace configurations, departmental allocations, and expansion requirements based on current operations and projected growth trajectories.
• Manage all office maintenance requests, repair requests, and preventative maintenance schedules, ensuring issues are resolved swiftly.
• Supervise vendor relationships for all office-related services by selecting vendors, negotiating contract terms, and evaluating vendor performance.
• Supervise and deliver workplace-related projects, ensuring alignment with scope, budget, and timelines.
• Design and implement employee engagement programs and external client events, ensuring alignment with budget and business objectives.
• Design and implement office supply and equipment management programs by determining inventory parameters and approving purchasing decisions consistent with operational needs.
• Develop and deliver clear communication to employees about workplace updates, changes, and improvements, ensuring transparency and alignment.

Required Qualifications

• 2+ years of related experience supporting startup or aerospace.
• You have strong organizational and time management skills.
• You work through moderately complex or routine challenges that require evaluating different factors.
• You use sound judgement to decide on next steps, and apply existing knowledge to support problem-solving and analysis, with minimal direction needed for new assignments.
• Your communication skills are strong both verbally and written.
• You’re both high ownership and low ego, approaching everything with strong outcome orientation and high humility.
• You’re an independent worker who can work with ambiguity and drive to outcomes with minimal oversight.
• You have a strong attention to detail and an attitude of 100% compliance with all company and regulatory requirements.
• You love solving complex, ambiguous, cross-functional problems in a people-centric way.
• Up to 10% travel to US offices.
• Must be authorized to work in the United States.

Preferred Qualifications

• Previously worked at a fast-paced tech company or rapidly growing manufacturer.
• Experience managing day-to-day operations and projects.

If you are a proactive, detail-oriented individual with a passion for creating efficient and employee-friendly work environments, we invite you to apply for this exciting opportunity to contribute to the success of Anduril. Join us on our mission transforming the future of defense.

ABOUT THE TEAM:
The Corporate Technical team is responsible for building and optimizing the many systems and internal technologies that enable Anduril to accomplish its mission. Anduril’s supply chain, accounting, sales & growth, field maintenance, manufacturing, and many more teams rely on the technology built and maintained by us. We call this system-of-systems “CorpOS”. Within CorpOS lies a suite of digital software solutions aimed at solving the problems for our growth, finance, people teams that interplays heavily with our ArsenalOS solutions that enable Anduril’s engineering, production and sustainment departments.

ABOUT THE JOB:
We are seeking a highly skilled technical Cost and Receipt Accounting Systems Analyst with deep Oracle Cloud Fusion supply chain cost accounting experience to join the team. If you are passionate about the many cross-functional integrated processes that are necessary for defense tech to operate at scale and deliver the advantage to our war fighters, then this may be the opportunity for you. In this role, you will be the primary technical architect and administrator for the financial "engine" of our supply chain. You will ensure that every physical movement in our factories translates into accurate financial data. You will own the configuration, troubleshooting, and optimization of Oracle’s Cost Management and Receipt Accounting modules, ensuring our digital ledgers reflect real-time operational and financial reality.

WHAT YOU'LL DO:

• System Configuration & Ownership: Act as the Lead Functional Analyst for Oracle Fusion Cost Management and Receipt Accounting, managing cost books, valuation methods (Actual, Standard, or FIFO), and accounting rules.
• Sub-ledger Reconciliation: Direct the technical resolution of variances between the Receipt Accounting sub-ledger and the General Ledger, ensuring "Received But Not Invoiced" (RBNI) reports are accurate and automated.
• Data Integrity & Troubleshooting: Investigate and resolve stuck transactions, costing errors, and interface failures between CorpOS (ERP) and ArsenalOS (Manufacturing/Execution systems/WMS).
• Cost Accounting Optimization: Define and maintain cost elements, overhead allocation rules, and cost components to ensure accurate "Cost of Goods Sold" (COGS) reporting and inventory valuation.
• Compliance & Audit Support: Configure systems to meet DCAA and GAAP requirements, ensuring that cost-plus and fixed-price contract accounting is handled with 100% auditability.
• Release Management: Evaluate quarterly Oracle Fusion updates specifically for impact on costing flows, performing regression testing on automated accounting entries before they hit production.
• Process Engineering: Partner with Supply Chain and Manufacturing to ensure that physical receiving workflows trigger the correct technical accounting events in the ERP.

REQUIRED QUALIFICATIONS:

• 5+ years of experience in designing, developing, and implementing Oracle Cloud Fusion solutions at manufacturing companies (Aerospace & Defense industry preferred). DCAA & CPFF contracting experience a plus.
• Manufacturing Financials: Deep understanding of Transactional Accounting, including Receipt Accruals, Landed Cost Management (LCM), and Work-in-Process (WIP) costing. Strong understanding the interplay of sales, supply chain, manufacturing and finance processes between CRM, MES, WMS and ERP, with hands on experience leading development of capabilities in Oracle or SAP
• Technical Proficiency: Ability to write SQL queries to extract data for reconciliation and experience using OTBI (Oracle Transactional Business Intelligence) for financial reporting.
• A&D Industry Knowledge: Familiarity with government contracting accounting (CAS, FAR, DCAA) and how these requirements translate into ERP system settings.
• Systems Thinker: Ability to map a complex physical supply chain into a digital accounting structure without losing data granularity.
• Communication Skills: Excellent business and technical communication skills, both written and oral, and the ability to convey messages in a persuasive manner and at the appropriate level of detail.
• U.S. Citizen or Greencard Holder status is required as this position needs to access export-controlled data.
• Ability to be in-office full time and willingness to travel up to 25-50% to visit other sites.

ABOUT THE JOB:

We are looking for an expert Oracle Integration Developer to join our Arsenal (Enterprise Systems) team. Your immediate mission: take ownership of our critical enterprise integrations connecting Oracle Fusion ERP with our upstream and downstream systems. These integrations, built on Oracle Integration Cloud, form the digital backbone that governs how we manage our business operations, from product data and procurement to manufacturing and financial processes. You will be tasked with stabilizing, optimizing, and making them exceptionally robust.

Long-term, you will be the subject matter expert responsible for architecting and scaling our enterprise integration landscape. This is a high-impact role for someone who thrives on solving complex data challenges and wants to build the operational foundation that enables Anduril to scale its mission.

WHAT YOU"LL DO:

• Stabilize & Optimize: Dive deep into existing Oracle Fusion ERP integrations across manufacturing, supply chain, finance, and engineering systems. Diagnose root causes of instability, re-architect weak points, and implement robust error handling and monitoring to achieve mission-critical reliability.
• Architect & Build: Design and develop new, scalable enterprise integrations using Oracle Integration Cloud (OIC). Translate complex business requirements for product data, multi-level Bills of Material (BOMs), procurement, inventory, work orders, and financial transactions into resilient and efficient integration flows.
• Own the Integration Lifecycle: Manage the end-to-end process from design and development through testing (unit, SIT, UAT) and deployment, utilizing CI/CD best practices. Proactively tune and maintain integrations to ensure peak performance as data volumes grow.
• Ensure Data Integrity: Become the trusted expert on data transformation and mapping between systems. Implement rigorous validation and reconciliation logic to guarantee that our enterprise data is flawless across all systems.
• Collaborate & Influence: Act as the key technical partner to our ERP, Manufacturing, Supply Chain, and Finance teams. Clearly articulate technical designs, trade-offs, and progress to both engineering peers and business stakeholders, guiding them toward best-practice integration patterns.
• Leverage Modern Oracle Cloud Tools: Utilize Oracle Visual Builder Cloud Service (VBCS) where appropriate to build lightweight user interfaces that enhance integration workflows, data validation, or operational dashboards.

REQUIRED QUALIFICATIONS:

• 5+ years of hands-on experience developing complex integrations with deep specialization in Oracle Integration Cloud (OIC), specifically Oracle Integration 3.
• Proven experience integrating Oracle Fusion Cloud ERP with upstream and downstream enterprise systems (e.g., PLM, MES, WMS, CRM, third-party applications), including deep familiarity with ERP data objects such as Items, BOMs, Suppliers, Purchase Orders, Work Orders, Inventory Transactions, and Financial data.
• Expert-level proficiency in OIC 3 components: Application and Tech Adapters (REST, SOAP, File, FTP, Oracle SaaS, Database), Connections, Mappings, Lookups, Error Handling, and JavaScript.
• Strong command of XSLT, XPath, and complex data mapping for transforming large and nested XML/JSON payloads.
• Demonstrable experience building, securing, and consuming RESTful APIs and SOAP web services.
• Excellent SQL skills and a solid understanding of relational database concepts.
• Experience with Oracle Fusion ERP modules such as SCM (Supply Chain Management), Manufacturing, Procurement, or Financials.
• A tenacious problem-solver with a track record of troubleshooting, debugging, and stabilizing complex, business-critical systems.

PREFERRED QUALIFICATIONS:

• Hands-on experience with Oracle Visual Builder Cloud Service (VBCS) for building user interfaces and extensions.
• Experience with Oracle Business Intelligence Cloud Connector (BICC) for high-volume data extraction from Fusion ERP.
• Experience with Oracle Cloud Infrastructure (OCI) services (e.g., Functions, API Gateway, Object Storage, Logging, Autonomous Database).
• Experience integrating PLM systems (e.g., Teamcenter, Windchill, Arena) with Oracle Fusion ERP.
• Familiarity with Git-based source control and CI/CD pipelines for integration deployments.
• Experience in a discrete manufacturing environment.
• Knowledge of other programming languages (e.g., Python, Groovy, Java).
• Relevant Oracle Cloud Certifications (e.g., OIC 3 Application Integration Professional, Oracle Fusion Cloud certifications).
  
  

Director of Sales – Mid-Market

Location: North America
Reports to: VP - GTM
Department: GTM/Sales

Work Type: Hybrid Seattle/Bellevue

 About Zenoti

Zenoti powers the world’s leading beauty, wellness, and fitness brands — helping them grow, delight their guests, and run their businesses effortlessly. Our platform combines SaaS, payments, and AI-driven innovation to help operators scale profitably and deliver exceptional guest experiences.

We are seeking a proven Director of Sales, Mid-Market, to lead new customer acquisition across our fastest-growing segment.

Role Overview

The Director of Sales, Mid-Market owns net new revenue generation for businesses ranging from single-location and multi-location brands with up to 20 locations. This leader will manage and develop a team of 6–8 Account Executives responsible for expanding Zenoti’s footprint.

This leader will balance people leadership, pipeline rigor, and deal execution, ensuring the team consistently sells on value, ROI, and business impact.

Key Responsibilities

• Own mid-market new ARR
• Drive predictable pipeline generation, progression, and close rates.
• Maintain strong forecast accuracy and proactive risk management.
• Lead and Develop a High-Performance Sales Team
• Recruit, onboard, coach, and retain top mid-market SaaS sales talent.
• Build a culture of accountability, coaching, and continuous improvement.
• Execute Challenger sales methodology and value-led selling
• Coach reps to sell on ROI, outcomes, and long-term value, not features or price.
• Inspect deals for quality, customer fit, and executive alignment.
• Drive Sales Operating Excellence
• Partner with Revenue Operations to ensure clean CRM hygiene, accurate reporting, and strong pipeline visibility.
• Lead weekly pipeline reviews, forecast calls, and quarterly performance reviews.
• Use data to identify coaching needs, execution gaps, and scalable best practices.

Qualifications

• 7+ years of SaaS sales leadership experience, with a proven track record of building and leading teams that deliver sustained net new ARR growth.
• Data-driven leader with a strong command of pipeline math, forecasting, and performance metrics.
• Track record of hiring, coaching, and developing high-performing sales teams.
• Executive presence and strong communication skills with both customers and internal leaders.

Success in This Role Looks Like

• Consistent achievement (and outperformance) of mid-market ARR targets.
• A confident, well-coached sales team that accelerates deal velocity and win rates.
• Predictable pipeline generation and disciplined forecasting.
• Zenoti recognized by prospects as the leading strategic growth platform, not just a software vendor.

Director of Sales – Mid-Market

Location: North America
Reports to: VP - GTM
Department: GTM/Sales

Work Type: Hybrid, Seattle/Bellevue

 About Zenoti

Zenoti powers the world’s leading beauty, wellness, and fitness brands — helping them grow, delight their guests, and run their businesses effortlessly. Our platform combines SaaS, payments, and AI-driven innovation to help operators scale profitably and deliver exceptional guest experiences.

We are seeking a proven Director of Sales, Mid-Market, to lead new customer acquisition across our fastest-growing segment.

Role Overview

The Director of Sales, Mid-Market owns net new revenue generation for businesses ranging from single-location and multi-location brands with up to 20 locations. This leader will manage and develop a team of 6–8 Account Executives responsible for expanding Zenoti’s footprint.

This leader will balance people leadership, pipeline rigor, and deal execution, ensuring the team consistently sells on value, ROI, and business impact.

Key Responsibilities

• Own mid-market new ARR
• Drive predictable pipeline generation, progression, and close rates.
• Maintain strong forecast accuracy and proactive risk management.
• Lead and Develop a High-Performance Sales Team
• Recruit, onboard, coach, and retain top mid-market SaaS sales talent.
• Build a culture of accountability, coaching, and continuous improvement.
• Execute Challenger sales methodology and value-led selling
• Coach reps to sell on ROI, outcomes, and long-term value, not features or price.
• Inspect deals for quality, customer fit, and executive alignment.
• Drive Sales Operating Excellence
• Partner with Revenue Operations to ensure clean CRM hygiene, accurate reporting, and strong pipeline visibility.
• Lead weekly pipeline reviews, forecast calls, and quarterly performance reviews.
• Use data to identify coaching needs, execution gaps, and scalable best practices.

Qualifications

• 7+ years of SaaS sales leadership experience, with a proven track record of building and leading teams that deliver sustained net new ARR growth.
• Data-driven leader with a strong command of pipeline math, forecasting, and performance metrics.
• Track record of hiring, coaching, and developing high-performing sales teams.
• Executive presence and strong communication skills with both customers and internal leaders.

Success in This Role Looks Like

• Consistent achievement (and outperformance) of mid-market ARR targets.
• A confident, well-coached sales team that accelerates deal velocity and win rates.
• Predictable pipeline generation and disciplined forecasting.
• Zenoti recognized by prospects as the leading strategic growth platform, not just a software vendor.

About the Role
We are seeking a driven and passionate Account Director to join our Expansion Sales team, responsible for driving growth, retention, and long-term success within Zenoti’s most strategic North America accounts. As a trusted advisor, you’ll strengthen executive relationships, ensure customers realize the full value of Zenoti, and identify opportunities to expand adoption of our AI-powered, all-in-one platform.

This role is ideal for a consultative sales leader who thrives in enterprise SaaS, can build executive alignment, and is passionate about helping customers grow their businesses with the latest in AI and cloud technology.

Key Responsibilities

• Drive revenue growth by identifying, positioning, and closing upsell and cross-sell opportunities across Zenoti’s add-on solutions and AI-powered products.
• Develop deep, trusted relationships with C-level and senior stakeholders to align Zenoti with customers’ business strategies.
• Build and execute strategic account plans that address customer objectives, operational challenges, and growth goals.
• Act as a trusted advisor, guiding customers on business strategy, operational efficiency, customer experience, and expansion across locations and solutions.
• Partner cross-functionally with Customer Success, Product, Marketing, and Services teams to deliver a seamless customer experience.
• Monitor client health and usage metrics, surfacing opportunities for optimization and measurable ROI.
• Maintain accurate forecasting, pipeline management, and account documentation in internal systems.
• Stay ahead of industry trends, competitor activity, and emerging technologies to provide forward-looking guidance to clients.

About You

• 10+ years in a quota-carrying enterprise SaaS role, with proven success in account management and expansion.
• Consistent record of over-achievement in exceeding targets in account management and sales roles withing the SaaS industry.
• Strong understanding of cloud and AI-driven technologies with the ability to translate complex solutions into clear business value.
• Exceptional communication, executive presence, and ability to engage both technical and non-technical audiences.
• Self-starter with strong business acumen and ability to thrive in a fast-paced, collaborative environment.
• Willingness to travel for client meetings and industry events across North America.

Why Join Zenoti

At Zenoti, we’re transforming the beauty, wellness, and fitness industries with an AI-first, all-in-one cloud platform trusted by some of the world’s most recognized brands. Our solutions go beyond streamlining operations — we leverage artificial intelligence to automate tasks, surface insights, and unlock new revenue opportunities for our customers.

As part of our team, you’ll have the opportunity to:

• Partner with iconic beauty and wellness brands to shape how they operate and grow.
• Be part of a high-growth, innovative company where your work has visible impact.
• Join a culture that values creativity, customer success, and career growth.

If you’re passionate about driving measurable business outcomes, building long-term partnerships, and shaping the future of an industry through AI, Zenoti is the place for you.

At DigitalOcean, Data Center Engineers play a critical role in building and operating the physical infrastructure that powers our cloud platform. Our team is responsible for deploying, maintaining, and scaling the servers and networking equipment that enable millions of developers to run their applications.

From replacing a faulty drive to helping deploy infrastructure in a brand-new data center, our engineers work across the full lifecycle of hardware operations. You’ll join a collaborative, fast-growing team with opportunities to work on large-scale deployments, new data center expansions, and next-generation infrastructure.

This is a remote position.

What You'll Be Doing

• Deploying, maintaining, and scaling DigitalOcean’s data center infrastructure
• Racking, stacking, and cabling servers, power distribution units (PDUs), and network switches
• Installing and commissioning servers, networking equipment, storage systems, and GPU infrastructure
• Designing and executing large-scale infrastructure deployments including rack buildouts and cluster expansions
• Supporting new data center builds and expansions through rack layout planning and infrastructure readiness validation
• Deploying and troubleshooting high-density compute platforms including GPU and liquid-cooled infrastructure
• Diagnosing and repairing hardware issues across servers, networking equipment, and storage systems
• Debugging hardware, network, and Linux OS related issues
• Submitting RMAs and managing hardware lifecycle replacements with equipment vendors
• Managing shipping, receiving, and inventory tracking of data center hardware and components
• Maintaining deployment documentation, runbooks, and operational procedures
• Partnering with internal engineering teams to support hardware rollouts and infrastructure upgrades
• Supporting operational readiness for new data center deployments
• Participating in an on-call rotation to support infrastructure availability
• Mentoring junior engineers and contributing to team development
  
  

What You'll Add to DigitalOcean

• 6-8+ years of experience deploying, operating, or supporting infrastructure within large-scale data center or cloud environments.
• Strong understanding of data center infrastructure including compute, networking, and storage systems
• Proficient understanding of data center power and cooling architecture
• Experience deploying and troubleshooting GPU hardware and high-density compute infrastructure
• Experience working with or supporting liquid-cooled infrastructure
• Strong Linux knowledge and command line experience; familiarity with bash scripting
• Strong troubleshooting skills across hardware, networking, and operating systems
• Understanding of data center cabling standards and deployment best practices
• Experience supporting large-scale infrastructure deployments or data center expansions
• Ability to analyze infrastructure incidents and drive operational improvements
• Strong problem-solving skills and the ability to perform deep technical investigations
• Experience maintaining deployment documentation and operational procedures
• Ability to collaborate with cross-functional engineering teams
• Willingness to participate in an on-call rotation
• Valid driver’s license and ability to travel domestically and internationally (20–25%)
• Ability to lift objects up to 50 lbs and be on your feet for extended periods
• Ability to mentor and train junior engineers

Compensation Range: 

• $128,000 - $161,000

*This is a hybrid role

JR: 2026-7651

#LI-Hybrid

Schedule (Open Availability Highly Preferred):

• Monday-Friday 8:00am-4:30pm

Pay Range: $20 hourly

As a Safe and Secure Associate, you will be an integral part of the Safe and Secure Team executing programs and processes at our facility to ensure our associates, customers, and assets are protected. At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors. You will ensure proper protocols are followed with egress and digress procedures. You will be well versed on emergency procedures and will be able to provide assistance when needed. You will play an active role in ensuring our Inventory Control procedures are adhered to.

A Day in the Life 

• Manage and properly document the movement of cars into and out of the Inspection Center entrance and exit gates.
• You will be the face of Carvana to our associates, our vendors, and anyone visiting a site. 
• Lead with effective communication with team, partners, and customers. Ensure you are a strong active listener and are incorporating effective dialogue. 
• Conduct routine patrols of the Inspection Center and Logistics facility yard and buildings - documenting any security and/or safety concerns.
• Become trained and certified on a variety of life saving measures such as first aid, CPR, and AED. Be there when the Team needs you. 
• Partner with your Safe and Secure Team Lead and Safe and Secure Manager to remedy the various requests we receive for badge creation, CCTV review, amongst other components. 
• Promote an incident ready focus everyday at your site. Understand our Incident Response Protocol and ensure appropriate actions are taken when needed. 
• De-escalate situations to ensure we collaborate with partners and team members; keep our Carvana value in mind, “we are all in this together”. 
• Execute the facility Safe and Secure Principles at the entrance/exits. These Principles articulate processes to follow when allowing access and exit from the Carvana Facility/Lot.
• Utilize our Safe and Secure Application (SAS App) and RFID Technology.
• Deliver a service first approach in everything you do.
• Make a difference by exemplifying our Carvana values.

What we’ll offer in return

• Full-Time hourly Position with a competitive wage.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Key Metrics: 

• Unit Loss Rate versus Plan
• Safe and Secure App Execution
• Inventory Control/Accuracy and Tracking 
• Safety Incident Performance
• JIRA Ticket Service Level Score

Basic Qualifications 

• 1-2 years of experience within a customer service environment
• Strong verbal and written communication skills
• Proven track record of strong decision-making in a complex environment
• Ability to relate well with others and establish strong working relationships
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment
• Ability to handle conflict situations in a positive way

Preferred Qualifications 

• Knowledge of CCTV, RFID, Card Access, and other Safe and Secure Technology
• Previous experience supporting an OSHA program – Safety Team
• Experience supporting crisis prevention and/or response plans

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you:

• Must be able to read, write, speak and understand English 
• Must be at least 18 years of age 
• This job position is designated as a safety-sensitive position 
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels 
• Must be able to carry and transport up to 60 pounds up to 20 feet
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance 
• Requires excellent visual acuity and manual dexterity 
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment 
• Requires frequent driving and computer data entry 
• Must adhere to regular and predictable attendance 
• The facility is a 24/7 operation and gates must be manned at all times. 

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Schedule (Open Availability Highly Preferred):

• Monday-Friday 8:00am-4:30pm

Pay Range: $20 hourly

As a Safe and Secure Associate, you will be an integral part of the Safe and Secure Team executing programs and processes at our facility to ensure our associates, customers, and assets are protected. At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors. You will ensure proper protocols are followed with egress and digress procedures. You will be well versed on emergency procedures and will be able to provide assistance when needed. You will play an active role in ensuring our Inventory Control procedures are adhered to.

A Day in the Life 

• Manage and properly document the movement of cars into and out of the Inspection Center entrance and exit gates.
• You will be the face of Carvana to our associates, our vendors, and anyone visiting a site. 
• Lead with effective communication with team, partners, and customers. Ensure you are a strong active listener and are incorporating effective dialogue. 
• Conduct routine patrols of the Inspection Center and Logistics facility yard and buildings - documenting any security and/or safety concerns.
• Become trained and certified on a variety of life saving measures such as first aid, CPR, and AED. Be there when the Team needs you. 
• Partner with your Safe and Secure Team Lead and Safe and Secure Manager to remedy the various requests we receive for badge creation, CCTV review, amongst other components. 
• Promote an incident ready focus everyday at your site. Understand our Incident Response Protocol and ensure appropriate actions are taken when needed. 
• De-escalate situations to ensure we collaborate with partners and team members; keep our Carvana value in mind, “we are all in this together”. 
• Execute the facility Safe and Secure Principles at the entrance/exits. These Principles articulate processes to follow when allowing access and exit from the Carvana Facility/Lot.
• Utilize our Safe and Secure Application (SAS App) and RFID Technology.
• Deliver a service first approach in everything you do.
• Make a difference by exemplifying our Carvana values.

What we’ll offer in return

• Full-Time hourly Position with a competitive wage.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Key Metrics: 

• Unit Loss Rate versus Plan
• Safe and Secure App Execution
• Inventory Control/Accuracy and Tracking 
• Safety Incident Performance
• JIRA Ticket Service Level Score

Basic Qualifications 

• 1-2 years of experience within a customer service environment
• Strong verbal and written communication skills
• Proven track record of strong decision-making in a complex environment
• Ability to relate well with others and establish strong working relationships
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment
• Ability to handle conflict situations in a positive way

Preferred Qualifications 

• Knowledge of CCTV, RFID, Card Access, and other Safe and Secure Technology
• Previous experience supporting an OSHA program – Safety Team
• Experience supporting crisis prevention and/or response plans

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you:

• Must be able to read, write, speak and understand English 
• Must be at least 18 years of age 
• This job position is designated as a safety-sensitive position 
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels 
• Must be able to carry and transport up to 60 pounds up to 20 feet
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance 
• Requires excellent visual acuity and manual dexterity 
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment 
• Requires frequent driving and computer data entry 
• Must adhere to regular and predictable attendance 
• The facility is a 24/7 operation and gates must be manned at all times. 

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

We’re hiring for entry-level automotive roles at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500.

In these entry-level roles, you’ll have several positions to choose from:

• Detailer: detailing vehicles, including washing, interior cleaning, and exterior buffing
• Lot Attendant: move vehicles from one department to the next in our Inspection Centers
• Photobooth Associate: take photos of our vehicles so customers can see our vehicles in our spinners
• Inspection/Quality Control Associate: inspect the interior and exterior of the vehicles and accurately identify any imperfections/defects

Pay Range: $20.00 - $21.00 hourly

• Pay: Starting pay for this position is $20/hr.
• Schedule: We are staffing our first shift at this location. Please keep in mind that all locations are subject to mandatory overtime based on business need.
• First shift: Mon-Fri 6am-3pm
• Location: Our inspection center is located at: 621 37th St NW, Auburn, WA 98001

General qualifications and requirements

• Ability to physically operate vehicle equipment and tools - must be able to lift up to 60 pounds independently
• Must be at least 18 years of age and possess a valid driver’s license. Some positions may be subject to an Motor Vehicle Records (MVR) check
• An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold)
• Use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment

At Carvana, you’ll receive a competitive wage and amazing perks – including a 401(k) with Carvana match and even a vehicle purchase discount – all while using state of the art tools in one of our high-tech Inspection Centers (click here to learn more). If you’re joining us in an entry-level position, we offer training programs to make sure your skills and pay progress along with the company.

Other perks of the Job

• 100% company-paid healthcare premiums
• Generous paid-time off and your birthday is a holiday!
• ASE and tool reimbursement programs
• Tuition reimbursement and student loan repayment

Schedule: 

We do everything we can to deliver an exceptional customer experience, and that includes delivering great vehicles when expected. If we're in a pinch, mandatory overtime is one way in which we can follow-through on this commitment to our customers. We're looking for team players who are all in on our mission and are able to work mandatory overtime based on our business needs. 

How To Get Started - join the Carvana team by applying on this page!

We also have a variety of other automotive roles available in one of our many locations across the country – take a look at our Careers site to apply for one of the following roles:

• Auto Body roles: Paint, Prep/Body work, Wheel Repair, Airbrush, Interior Repair, Glass Repair, and PDR (Paintless Dent Repair) roles
• Auto Technician/Mechanic roles: Lube and Oil, Inspection, Brake and Tire, Mechanical Repair / Build, and Master Technician roles
• Entry-Level roles: Detailing, Inventory Associate (Car Porters), Photo, Parts Associate, Inspection, and Coordinator/Administrator roles

About Carvana
At Carvana, we sell cars but we aren’t car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own Mom. Period.

To make sure our cars are in first-rate condition, we’ve built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website.

Think you’ve got what it takes to join our team? Apply today!

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Must be at least 18 years of age and possess a valid driver’s license. Must be able to read, write, speak and understand English.

About Carvana
At Carvana, we sell cars but we aren’t car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own Mom. Period. To make sure our cars are in first-rate condition, we’ve built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we’re able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. 

We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. 

Think you’ve got what it takes to join our team? Keep reading below to see what we’re looking for!

Position Overview:

The Line Lead, Cosmetic role is a front-line supervisor role, responsible for directly managing and developing a team of hourly associates in an Inspection Center to regularly achieve production targets. This role is not visa eligible. 

What you’ll be doing:

• Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals.
• Meet or exceed inventory production goals on a daily, weekly and monthly basis.
• Oversee day-to-day activities of assigned team; identify team’s strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve.
• Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills.  
• Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values.
• Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals.
• Prevent and resolve conflict among team members.
• Monitor and ensure adherence to systems, policies, procedures, and performance standards.
• Review and approve identified mechanical and physical defects of incoming inventory.
• Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle.
• Train a team of production associates using Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and delays in production.
• Identify and complete repairs effectively and efficiently the first time, to minimize re-work and delays in production.
• Conscientiously work in ways that decrease the possibility of injury to yourself or other team members in the shop due to spills or other preventable hazardous conditions.
• Effectively manage multiple associates, including ensuring appropriate employee development and performance management.

What the job requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• High School Diploma or GED equivalent
• Experience using computers
• Must be at least 18 years of age
• Demonstrated functional expertise in one or more areas pertaining to Carvana’s reconditioning process
• Demonstrated understanding of our current reconditioning processes and lean principles
• Valid unrestricted driver’s license with a clean driving record in the last 3 years.
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Ability to effectively delegate tasks to team members.
• Ability to communicate and interact with others effectively in a professional, courteous manner.
• Ability to communicate clearly and concisely, both written and oral.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Ability to multitask and prioritize effectively.
• Ability to resolve complex issues with guidance from others. 
• Ability to work overtime and on weekends.
• Ability to work variable schedule(s) as necessary.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
 

What we’ll offer in return

• Full-Time Position with a competitive salary
• Medical, Dental, and Vision benefits
• 401K with company match
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
• A great wellness program to keep you healthy and happy, both physically and mentally
• Access to opportunities to expand your skillset and share your knowledge with others across the organization
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
• A seat in one of the fastest-growing companies in the country

Pay Range: $32-$35 hourly

Legal stuff
Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About Carvana
At Carvana, we sell cars but we aren’t car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own Mom. Period. To make sure our cars are in first-rate condition, we’ve built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we’re able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. 

We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. 

Think you’ve got what it takes to join our team? Keep reading below to see what we’re looking for!

Position Overview:

The Line Lead, Inventory role is a front-line supervisor role, responsible for directly managing and developing a team of hourly associates in an Inspection Center to regularly achieve production targets. This role is not visa eligible. 

What you’ll be doing:

• Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals.
• Meet or exceed inventory production goals on a daily, weekly and monthly basis.
• Oversee day-to-day activities of assigned team; identify team’s strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve.
• Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills.  
• Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values.
• Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals.
• Prevent and resolve conflict among team members.
• Monitor and ensure adherence to systems, policies, procedures, and performance standards.
• Review and approve identified mechanical and physical defects of incoming inventory.
• Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle.
• Train a team of production associates using Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and delays in production.
• Identify and complete repairs effectively and efficiently the first time, to minimize re-work and delays in production.
• Conscientiously work in ways that decrease the possibility of injury to yourself or other team members in the shop due to spills or other preventable hazardous conditions.
• Effectively manage multiple associates, including ensuring appropriate employee development and performance management.

What the job requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• High School Diploma or GED equivalent
• Experience using computers
• Must be at least 18 years of age
• Demonstrated functional expertise in one or more areas pertaining to Carvana’s reconditioning process
• Demonstrated understanding of our current reconditioning processes and lean principles
• Valid unrestricted driver’s license with a clean driving record in the last 3 years.
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Ability to effectively delegate tasks to team members.
• Ability to communicate and interact with others effectively in a professional, courteous manner.
• Ability to communicate clearly and concisely, both written and oral.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Ability to multitask and prioritize effectively.
• Ability to resolve complex issues with guidance from others. 
• Ability to work overtime and on weekends.
• Ability to work variable schedule(s) as necessary.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
 

What we’ll offer in return

• Full-Time Position with a competitive salary
• Medical, Dental, and Vision benefits
• 401K with company match
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
• A great wellness program to keep you healthy and happy, both physically and mentally
• Access to opportunities to expand your skillset and share your knowledge with others across the organization
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
• A seat in one of the fastest-growing companies in the country

Pay Range: $23-$27 hourly

Legal stuff
Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We’re hiring for entry-level parts roles at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500.

As a Parts Associate, you’ll be expected to order parts, identify and record parts needed, and maintain an orderly storage area while receiving and picking parts for vehicles. 

At Carvana, you’ll receive a competitive wage and amazing perks – including a 401(k) with Carvana match and even a vehicle purchase discount – all while using state of the art tools in one of our high-tech Inspection Centers (click here to learn more). If you’re joining us in an entry-level position, we offer training programs to make sure your skills and pay progress along with the company.

Pay Range: $19.00 - $20.00 hourly

• Pay: Starting pay for this position is $19/hr.
• Schedule: We are staffing for our shift at this location. Please keep in mind that all locations are subject to mandatory overtime based on business need.
• First shift: Mon-Fri 6am-3pm
• Location: Our inspection center is located at: 621 37th St NW, Auburn, WA 98001

Other perks of the Job

• 100% company-paid healthcare premiums
• Generous paid-time off and your birthday is a holiday!
• ASE and tool reimbursement programs
• Tuition reimbursement and student loan repayment

Schedule: 

We do everything we can to deliver an exceptional customer experience, and that includes delivering great vehicles when expected. If we're in a pinch, mandatory overtime is one way in which we can follow-through on this commitment to our customers. We're looking for team players who are all in on our mission and are able to work mandatory overtime based on our business needs. 

How To Get Started - Join the Carvana team by applying on this page! 

We also have a variety of other automotive roles available in one of our 18 locations across the country – take a look at our Careers site to apply for one of the following roles:

• Auto Body roles: Paint, Prep/Body work, Wheel Repair, Airbrush, Interior Repair, Glass Repair, and PDR (Paintless Dent Repair) roles
• Auto Technician/Mechanic roles: Lube and Oil, Inspection, Brake and Tire, Mechanical Repair / Build, and Master Technician roles
• Entry-Level roles: Detailing, Inventory Associate (Car Porters), Photo, Parts Associate, Inspection, and Coordinator/Administrator roles

General qualifications and requirements

• Ability to physically operate vehicle equipment and tools - must be able to lift up to 60 pounds independently
• Must be at least 18 years of age and possess a valid driver’s license. Some positions may be subject to an Motor Vehicle Records (MVR) check
• An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold)
• Use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment

About Carvana
At Carvana, we sell cars but we aren’t car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own Mom. Period.

To make sure our cars are in first-rate condition, we’ve built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website.

Think you’ve got what it takes to join our team? Apply today!

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Must be at least 18 years of age and possess a valid driver’s license. Must be able to read, write, speak and understand English.

Job Overview:

Are you a strategic leader who thrives on driving results, building teams, and delivering exceptional service? We’re seeking a General Manager to oversee business operations, shape long-term strategy, and inspire excellence across our residential HVAC, Plumbing, Drains and Electrical divisions. This is a high-impact leadership role with full P&L responsibility, where your decisions will directly influence growth, profitability, and customer satisfaction.

As General Manager, you’ll set the vision, lead operations, and ensure our teams consistently meet performance, safety, and quality standards. You’ll balance big-picture strategy with hands-on execution, guiding managers and frontline teams to deliver outstanding service while fostering a culture of accountability, collaboration, and innovation.

Key Responsibilities:

• Lead daily operations and long-term business planning, ensuring projects are delivered on time, on budget, and aligned with customer expectations. Establish and uphold operational standards for efficiency, safety, cost control, and quality workmanship.
• Develop and execute sales strategies to achieve branch sales targets. Identify new business opportunities and expand the customer base. Collaborate with the marketing team to develop and implement campaigns and promotions that will grow business.
• Drive financial performance by forecasting revenue, monitoring gross profit, and holding teams accountable for results.
• Build strong customer, contractor, and supplier relationships, ensuring clear communication and timely resolution of issues.
• Oversee workforce planning, training, and resource allocation to meet service demand.
• Manage assets, including fleet, inventory, and equipment, ensuring accurate records and responsible use.
• Analyze data and dashboards, identify trends, and implement improvements to reduce costs and increase sales.
• Inspire, mentor, and develop leaders and frontline employees, creating an inclusive environment where people feel valued and motivated to perform at their best.

Qualifications:

• 10+ years of experience in distributed field service, construction, or manufacturing, with at least 5 years in a leadership role. Experience in HVAC, Plumbing, or another skilled trade industry strongly preferred.
• Proven success managing budgets, operations, and people in a fast-paced, service-driven environment. Knowledge of field service principles and practices including service price/hour estimation, labor forecasting, technician dispatching, etc., is required.
• Strong knowledge of service operations, workforce scheduling, residential sales practices, and project management. Proficiency with business software; experience with dispatch/ERP tools such as ServiceTitan is a plus.
• Excellent decision-making, problem-solving, and communication skills, with the ability to influence across all levels.

Skills and Competencies:

• Excellent leadership and team management skills.
• Strong customer service and sales experience.
• Financial acumen with experience managing budgets and financial performance.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Proficiency in using business software and systems, including Microsoft Office, CRM and ERP platforms.

Work Environment:

• The physical environment requires this employee to work in an office environment, warehouse environment, customer locations, and frequently outdoors. Frequently required to use and promote use of personal protective equipment to prevent injury. 
• Occasional travel may be required for training, meetings, or customer visits.
• Ability to work in various environmental conditions, including hot and cold temperatures.

Compensation and Benefits:

• Salary + Annual Performance-based bonus + Company Equity!
• Health insurance: Comprehensive medical, dental, and vision coverage.
• Retirement plan: 401(k) with company match.
• Paid time off: Generous vacation, holidays, and sick leave.
• Training and development: Ongoing opportunities for professional growth and advancement.
• Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.

#CGHP

What will I be doing?

• Converting qualified leads generated by the Inside Sales and SDR teams, and taking them to successful closure.
• Generate own leads through outbound prospecting, working in liaison with marketing, leadgen, sdrs and customer success to own and drive this initiative 
• Drive detailed business plans for goal and quota attainment. Strategize and drive each deal to closure.
• Drive thorough discovery of customer’s business priorities and challenges; offer relevant introduction to Zenoti’s products targeted to their individual business needs and challenges
• Be a strategic business partner for new customers, offering consultation and insight into the customer’s market, industry, business model and opportunities regarding Zenoti systems.
• Work with the Technical Sales Engineer to prepare for demos and technical discussions with prospective customers.
• Facilitate handoff of new customers to software implementation teams with detailed notes and specifications from customers. Work with the support and implementation teams to ensure a smooth transition from sales and to manage customer expectations throughout their tenure with Zenoti.
• Follow up with existing customers to ensure they are getting the most out of the software solution and where required engaging other team members to help alleviate any challenges a customer is facing.
• Upsell additional Zenoti products and services to existing customers.
• Collaborate with Inside Sales team on strategy for increasing the sales pipeline. Continually identify opportunities to increase closure rate, improve implementation process handoff

What skills do I need?

• Experience in working with customers virtually. Some travel may be required.
• Experience working with small to mid-level sized companies
• Self-motivated and goal oriented. Desire to work in a competitive environment where one’s growth potential is driven by one’s abilities and attitude.
• Excellent communication and presentation skills, personality, and the ability to build relationships and gain credibility and trust with customers
• Organizational and time management skills
• 4-year Bachelor's Degree in Business or any relevant discipline. MBA preferred.
• 8+ years of strong relevant experience in customer-facing technology sales or inside sales representative roles in SMB, Mid-market, or Enterprise client segments.
• Knowledge of sales processes and adhering to such established processes.
• Account management and 360 problem solving 
• Experience in or an understanding of the spa, salon, fitness, and/or beauty & wellness industry, and/or Fintech SaaS Sales is a BIG PLUS!

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. 

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. 

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

PRODUCTION STAFF

• AUDIO TECHNICIAN
• LIGHTING TECHNICIAN
  
  

AUDIO TECHNICIAN

The Audio Technician will serve as the main point of contact for tour audio during shows. Additionally, the position is responsible for sound and A/V-related equipment inventory, cleaning, and maintenance.

PRIMARY RESPONSIBILITIES

• Responsible for set up, operation, and maintenance of venue sound systems.
• Operate sound system during shows and confirm that microphones and speakers are functioning.
• Load/unload equipment from trucks and set up equipment according to stage design while ensuring safety requirements are met.
• Venue maintenance, including sound and stage equipment. 
• Provide audio support and management as needed for private events.
• May be responsible for production and operations aspects including vendor end-to-end onsite set up.

QUALIFICATIONS

• A minimum education level of: High School Diploma or its equivalency
• 2-4 years of related work experience
• Ability to operate sound systems and plan for live production events
• Working knowledge of standard tools and equipment of the trade
• Ability to lift, push, and pull at least 50 pounds
• Ability to maintain effective working relationships
• Strong listening and verbal communication skills
• Computer literate and proficient in MS Office (Outlook, Excel, Word)
• Must be self-motivated, reliable, and punctual
• Must have a positive attitude and be team oriented
• Able to work various hours: nights, weekends, and holidays as required
• Experience with music industry preferred

Pay Range: $25.00 - $32.00

BONUS

• This position is not eligible for a bonus under the current bonus plan requirements.

BENEFITS

• Event Staff: This position is not currently eligible for benefits.
  
  
  

LIGHTING TECHNICIAN

SUMMARY

The Lighting Technician will serve as the main point of contact for lighting during shows and events. Additionally, the position is responsible for lighting-related equipment inventory, cleaning, and maintenance.

PRIMARY RESPONSIBILITIES

• Responsible for set up, operation and maintenance of venue lighting system.
• Operate lights during shows configuring color and tone to ensure artist’s vision and mood are achieved.
• Load/unload equipment from trucks and set up equipment according to stage design while ensuring safety requirements are met.
• Provide lighting support and management as needed for private events.
• Responsible for venue maintenance including lighting and stage equipment. 
• May be responsible for production and operations aspects including vendor end-to-end onsite set up.

QUALIFICATIONS

• A minimum education level of: High School Diploma or its equivalency
• 2-4 years of related work experience
• Ability to operate lighting systems and plan for live production events
• Working knowledge of standard tools and equipment of the trade
• Ability to lift, push, and pull at least 50 pounds
• Ability to maintain effective working relationships
• Strong listening and verbal communication skills
• Computer literate and proficient in MS Office (Outlook, Excel, Word)
• Able to work various hours: nights, weekends, and holidays as required
• Must be self-motivated, reliable, and punctual
• Must have a positive attitude and be team oriented
• Experience with music industry preferred

Pay Range: $25.00 - $32.00

BONUS

• This position is not eligible for a bonus under the current bonus plan requirements.

BENEFITS

• Event Staff: This position is not currently eligible for benefits.
  
  

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

Employer does not offer work visa sponsorship for this position.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. 

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. 

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Position Summaries:

• BOX OFFICE ATTENDANT
• COAT CHECK STAFF
• VENUE HOST
  
  

1. BOX OFFICE ATTENDANT

SUMMARY

The Box Office Attendant is responsible for communicating information regarding the location, event, seating options, price structures, and other details to help guests select the best event ticket option. The Box Office Attendant will process ticket orders and collect payments.

PRIMARY RESPONSIBILITIES

• Accurately and efficiently processes orders and collect payments from guests.
• Follow cash handling and inventory procedures to ensure security of assets.
• Greet customers with a positive and friendly demeanor.
• Assist guests by providing information, answering questions, and processing requests.
• Resolve customer concerns by providing superior customer service, utilizing common practices for resolution and escalating to supervisor when needed.
• Provide upselling opportunities to similar events in the genre by demonstrating a strong knowledge of upcoming events.
• Contribute to the team dynamic by assisting coworkers, maintaining the facilities’ cleanliness, and helping to develop and maintain a positive work environment.

QUALIFICATIONS 

• A minimum education level of: High School Diploma or its equivalency
• A minimum of 1-2 years of cash-handling and related work experience
• Excellent customer service skills
• Must be able to work independently and in a team setting
• Good communication skills to effectively communicate with customers and co-workers
• Basic math skills
• Must be responsible and professional
• Effective decision-making skills  
• Demonstrated ability to work in a fast-paced environment
• Must be self-motivated, reliable, and punctual
• Available to work flexible hours, including nights, weekends, and holidays

PAY SCALE: $23.00  

BONUS

• These positions are not eligible for a bonus under the current bonus plan requirements.

BENEFITS

• Event based positions are not eligible for benefits through AEG Presents.
  
  

2. COAT CHECK STAFF

SUMMARY

Coat Check Staff will act as one of the main providers of direct services to guests. They are responsible for various tasks such as checking coats in and out, selling concessions, and answering questions. Coat Check Staff will provide a variety of customer service duties on behalf of the venue in an expert, professional, and friendly manner.

PRIMARY RESPONSIBILITIES

• Operate the various coat check areas within established guidelines and procedures at the venue. 
• Greet guests, answer guest questions, resolve guest complaints, and direct guests to important areas of the venue (i.e., restrooms, ATM, ADA areas, VIP areas, merch, and concert area, etc.) and provide additional assistance whenever necessary.
• Cash handling duties and reconciliation of bank.
• Act as a member of the emergency evacuation team by communicating with and directing guests during a facility emergency.
• May be responsible for moving around to different positions to give breaks to other staff.
• Collect lost and found items and provide guest services to patrons picking up lost items.
• Sort and log lost items that are found in accordance with event protocol.
• Perform other duties and responsibilities as deemed appropriate by Management.

QUALIFICATIONS

• A minimum education level of: High School Diploma or its equivalency
• A minimum of 1-2 years of cash-handling and related work experience
• Ability to work in varying conditions
• Ability to lift 25 lbs. without assistance
• Positive attitude with superior customer service skills
• Availability to work nights, weekends, and holidays as needed according to venue schedule
• Ability to stand and walk for long periods of time
• Must be self-motivated, reliable, and punctual
• Previous experience working in events and knowledge of the music industry preferred

PAY SCALE: $20.76

BONUS

• These positions are not eligible for a bonus under the current bonus plan requirements.

BENEFITS

• Event based positions are not eligible for benefits through AEG Presents.
  
  

3. VENUE HOST

SUMMARY

The Venue Host will ensure a superior level of service is provided to all guests and will seat ADA guests and guests who have purchased VIP upgrades. Additionally, this position will monitor and report any policy and procedure violations regarding issues with guest behavior. The Venue Host will also communicate within the department and other departments related to ticketing, VIP guests, safety hazards, etc.

PRIMARY RESPONSIBILITIES

• Seat VIP guests and assist ADA patrons while complying with facility/event ADA requirements.
• Ensure designated VIP and ADA areas are set up, clean, and ready for patron entry and assist with breakdown after event.
• Respond to guest behavior issues.
• Assist with patron issues or complaints and report any activities or behaviors that conflict with facility/event policy or code of conduct to House Manager.
• Communicate with staff regarding responsibilities, ticketing, VIP guests, safety/hazards, and any issues that may occur during scheduled shows and performances.
• Responsible to ensure breaks are taken and to ensure proper coverage while staff is on break.
• Assist House Manager with special projects.
• Settle merch with artists and collect the house merch cut.
• May assist with private events.
• Proactively monitor and engage with clients and provide the highest quality of customer service in a friendly and timely manner.

QUALIFICATIONS

• A minimum education level of: High School Diploma or its equivalency
• A minimum of 2-3 years of cash-handling and related work experience
• Excellent interpersonal, communication, and problem-solving skills
• Ability to work in a fast-paced environment
• Must be self-motivated, reliable, and punctual
• Must have a positive attitude and be team oriented
• Available to work nights, weekends, and holidays

PAY SCALE: $23.00

BONUS

• These positions are not eligible for a bonus under the current bonus plan requirements.

BENEFITS

• Event based positions are not eligible for benefits through AEG Presents.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

Employer does not offer work visa sponsorship for this position.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Your Impact
You will serve as the strategic manager of Axon's global travel program, owning our most impactful vendor relationships and ensuring our travelers have access to the best possible travel benefits and perks. You will manage the full lifecycle of travel partnerships, from identifying opportunities and negotiating contracts to implementing and administering programs across our platforms. This role sits at the intersection of travel sourcing, travel program design, and travel and expense platform administration, driving both financial impact and traveler experience at a global organization.

Work Location

Hybrid Presence based near our US Hubs - Boston, San Francisco, Atlanta, Sterling, Denver, Seattle, New York City or Scottsdale. This role follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

What You'll Do

• Identify, source, and manage strategic travel vendor relationships including hotels, airlines, rental cars, and other employee travel perks
• Own contract negotiation, review, and implementation from initial outreach through signing and go-live
• Proactively identify gaps or opportunities in the current travel program and develop a clear point of view on how to address them
• Streamline administrative processes using AI tools, automation, and strategic thinking to reduce friction and improve efficiency
• Administer the Egencia travel platform, including managing inventory, overseeing bookings, and maintaining traveler accounts
• Support the Expensify platform and collaborate closely with the expense team to stay connected to traveler needs and areas for program enhancement
• Provide internal customer service and act as a trusted resource for travel and expense related inquiries across the organization

What You Bring

• 2–5 years of experience in travel sourcing, travel and expense management, vendor negotiations, or a related field
• Proven ability to negotiate and manage vendor contracts
• Strong analytical skills with experience using data and AI to drive decisions
• Sound judgment and the ability to navigate ambiguity, difficult negotiations, and competing priorities with confidence and poise
• Experience with travel & expense platforms (Egencia, Expensify, or similar), Workday, and the full Microsoft Office suite
• Comfort with and curiosity about AI tools (e.g. Claude, Cursor, etc.) to improve workflows and processes
• Excellent communication and interpersonal skills — you are personable, trustworthy, and effective with both internal stakeholders and external partners

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

This position is on-site in Seattle, WA.

Join Lumen Bioscience as a Clinical Operations Manager to play a vital role in overseeing and coordinating the clinical operations activities within our growing biopharmaceutical company. In this role, you’ll collaborate with cross-functional teams, and manage CROs and clinical research sites, while ensuring the successful execution of clinical trials, adherence to regulatory guidelines, and the timely delivery of high-quality clinical data.

This position combines hands-on leadership of clinical operations activities with clinical trial oversight, relationship management, clinical sample management, clinical trial supply management, documentation and data management, and process improvement. You’ll oversee the planning, implementation, and execution of clinical trials in collaboration with cross-functional teams, collaborate with CROs and clinical trial sites, and oversee and supervise clinical trial sample management life cycle to maintain chain-of custody in a GxP compliant setting. You’ll assist with forecasting and managing inventory of investigational product, manage relationships with third-party vendors, oversee investigational product shipments domestically and internationally, and oversee the collection, processing, and archival of clinical trial data and documents while identifying opportunities to streamline clinical operations processes, enhance efficiency, and optimize resource allocation. If you have strong leadership skills, in-depth knowledge of clinical research processes, and thrive in a fast-paced environment, we encourage you to apply.

Duties & Responsibilities:

• Clinical Trial Oversight:
  • Oversee the planning, implementation, and execution of clinical trials in collaboration with cross-functional teams, including regulatory affairs, medical writing, production and development, and data management.
  • Ensure compliance with study protocols, Good Clinical Practice (GCP) guidelines, and relevant regulatory requirements.
  • Monitor clinical trial progress, identify potential issues, and proactively develop and implement corrective actions.
• Relationship Management:
  • Collaborate with Contract Research Organizations (CROs) and clinical trial sites to ensure efficient study start-up, enrollment, and conduct.
  • Facilitate effective communication and build strong relationships with external partners, including investigators, site personnel, and vendors.
  • Serve as the main point of contact for clinical trial-related inquiries and issue resolution.
• Clinical Sample Management:
  • Oversee and supervise clinical trial sample management life cycle to maintain chain-of custody in a GxP compliant setting
  • Work closely with CRO, external lab vendors and internal teams to plan and execute sample processing, tracking and shipment of clinical samples
  • Oversee sample receiving procedures and sample testing timelines
• Clinical Trial Supply Management:
  • Assist with forecasting and managing inventory of investigational product needed for upcoming and ongoing clinical trials
  • Establish packaging, labeling and distribution timelines
  • Manage relationships with third-party vendors, e.g., shipping companies and IRT providers.
  • Oversee investigational product shipments domestically and internationally, including coordination of import/export documentation, permits and licenses to ensure timely and compliant delivery of investigational product to drug depots and clinical research sites.
• Documentation and Data Management:
  • Oversee the collection, processing, and archival of clinical trial data and documents, ensuring accuracy, completeness, and traceability.
  • Collaborate with the data management team to implement efficient data capture and reporting processes.
  • Ensure compliance with data protection regulations and maintain data confidentiality.
• Process Improvement:
  • Identify opportunities to streamline clinical operations processes, enhance efficiency, and optimize resource allocation.
  • Contribute to the development and implementation of standardized operating procedures (SOPs) and best practices.
  • Stay up to date with industry trends and regulatory changes to ensure the adoption of current best practices.

Qualifications & Requirements:

• Education and Experience:
  • Bachelor's degree in life sciences or a related field (advanced degree preferred).
  • Minimum of 8 years of experience in clinical operations, with a demonstrated track record of managing clinical trials.
  • Strong knowledge of GCP guidelines, FDA regulations, and other relevant regulatory frameworks.
  • Proven experience in leading and managing teams, with excellent organizational and interpersonal skills.
• Skills and Attributes:
  • Proficiency in clinical trial management systems (CTMS), electronic data capture (EDC) systems, and other relevant software applications.
  • Excellent written and verbal communication skills, with the ability to effectively communicate complex information to diverse stakeholders.
  • Detail-oriented, with strong problem-solving and decision-making abilities.
  • Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
  • Demonstrated ability to adapt to changing circumstances and proactively drive process improvements.

Physical Requirements:

• Ability to work on-site in Seattle, WA
• Ability to sit for extended periods of time (2 or more hours)

Benefits at Lumen Bioscience:

• Stock bonus
• Health, Dental, and Vision premiums fully covered by Lumen
• 401k match up to 4%
• Industry-leading PTO policy, paid refresh days, and paid year-end holiday office closure
• Monthly wellness program to support your health and well-being
• Free onsite parking or public transportation subsidies
• Comprehensive parental leave policies
• Life insurance, short & long-term disability, and access to employee assistance programs

At Lumen Bioscience, we foster a workplace built on collaboration, innovation, and professional growth. This role offers a significant opportunity to contribute directly to cutting-edge biotechnology and the advancement of global health solutions.

Join us to shape innovative solutions and drive operational excellence.

About the Role

What You'll Need

• Experience developing quantitative models to support real-world decision-making under uncertainty
• Strong coding skills in Python, with the ability to move beyond prototyping and implement production-quality scientific code
• Experience with one or more of the following: causal inference, Bayesian modeling, structural modeling, demand forecasting, pricing science, or mathematical optimization
• Comfort working with messy, high-dimensional real-world data and translating ambiguous business problems into rigorous modeling approaches
• Advanced degree (MS or PhD preferred) in statistics, mathematics, economics, operations research, computer science, or another quantitative discipline
• Strong communication and collaboration skills — you’re comfortable working with cross-functional stakeholders and can communicate technical ideas clearly

Nice to Have

What You'll Do

Compensation

The Role

The Staff IAM Engineer is responsible for securing and managing all non-human identities  including service accounts, application identities, machine credentials, APIs, bots, and workloads across on-prem, cloud, and crypto infrastructure. This role ensures that automated and machine-based identities follow the same governance, lifecycle, and least-privilege principles as human users. You will design systems that enable secure authentication, secrets management, and access provisioning for automated services, APIs, and DevOps pipelines. This role directly protects sensitive financial data, crypto custody environments, and transaction systems from privilege misuse, credential leakage, and insider or supply chain threats.

What You’ll Do

Identity Architecture & Engineering

• Design, implement, and maintain a Non-Human Identity (NHI) framework governing all service accounts, API tokens, certificates, and machine credentials.
• Implement centralized secrets management using tools such as HashiCorp Vault or AWS Secrets Manager, 
• Build integrations with CI/CD pipelines and cloud services (AWS, GCP, Azure) to enforce automated credential rotation and JIT provisioning.
• Define and implement tagging, ownership, and classification models for non-human identities.
• Develop scalable onboarding processes for applications, workloads, and bots that require secure authentication.

 Lifecycle Management & Governance

• Develop automated workflows for creation, rotation, deactivation, and certification of service accounts and API keys.
• Partner with developers and DevOps to transition hard-coded credentials to secure vaults.
• Establish policies for key rotation frequency, credential expiration, and certificate renewal.
• Integrate NHI lifecycle into IAM governance tools (Okta).
• Support quarterly access reviews and certification campaigns for non-human identities.

 Automation & Integration

• Build automation using APIs, Python, PowerShell, or Terraform to manage credentials and monitor access.
• Integrate non-human identity telemetry into SIEM/SOAR platforms for anomaly detection.
• Implement visibility dashboards to track total NHI inventory, owners, last use, and compliance status.
• Deploy Just-in-Time (JIT) credential provisioning for ephemeral workloads and containers (Kubernetes, Lambda, ECS, etc.).

 Security & Risk Management

• Enforce least privilege and zero-trust principles for machine access.
• Monitor for unused or excessive service accounts and remediate over-permissioned credentials.
• Support incident response teams with forensics on compromised API keys or tokens.
• Define detection logic for credential misuse or non-standard access patterns.
• Partner with Application Security to integrate secure NHI handling into SDLC.

 Compliance & Audit

• Maintain audit trails for credential issuance, usage, and rotation events.
• Produce compliance reports for SOX, SOC 2, PCI DSS, FFIEC, and crypto-custody audits.
• Collaborate with internal audit and compliance teams to validate NHI control effectiveness.
• Document architecture, data flows, SOPs, and exception processes for NHI management.

 Innovation & Continuous Improvement

• Evaluate emerging NHI management solutions (e.g., SPIFFE/SPIRE, workload identity federation, cloud-native secrets stores).
• Lead proof-of-concepts to modernize credentialless or short-lived identity methods.
• Advocate for security automation and the reduction of static credentials across the enterprise.

What You’ll Need

Education & Experience

• Bachelor’s degree in Computer Science, Cybersecurity, or related discipline.
• 3–6 years of experience in IAM, DevSecOps, or Security Engineering roles.
• Hands-on experience with non-human identity or secrets management tools
• Familiarity with cloud IAM concepts (AWS IAM Roles, Azure Managed Identities, GCP Service Accounts).
• Experience integrating IAM or secrets systems with CI/CD pipelines and DevOps tools.

 Technical Skills

• Proficiency in automation and scripting (Python, PowerShell, or Bash).
• Strong understanding of authentication standards (OIDC, OAuth 2.0, SAML, JWT).
• Knowledge of API security, key rotation policies, and service-to-service authentication.
• Familiarity with container and workload identities (Kubernetes, ECS, Lambda).
• Understanding of Zero Trust, machine identity, and certificate lifecycle management.

 Preferred Certifications

• HashiCorp Certified Vault Associate
• AWS Certified Security – Specialty
• Okta Certified Professional or Administrator
• (ISC)² Certified Identity and Access Manager (CIAM) or CISSP

About the Role

What You'll Need

• Experience developing quantitative models to support real-world decision-making under uncertainty
• Strong coding skills in Python, with the ability to move beyond prototyping and implement production-quality scientific code
• Experience with one or more of the following: causal inference, Bayesian modeling, structural modeling, demand forecasting, pricing science, or mathematical optimization
• Comfort working with messy, high-dimensional real-world data and translating ambiguous business problems into rigorous modeling approaches
• Advanced degree (MS or PhD preferred) in statistics, mathematics, economics, operations research, computer science, or another quantitative discipline
• Strong communication and collaboration skills — you’re comfortable working with cross-functional stakeholders and can communicate technical ideas clearly

Nice to Have

What You'll Do

Compensation

About the Role

What You'll Need

• Experience developing quantitative models to support real-world decision-making under uncertainty
• Strong coding skills in Python, with the ability to move beyond prototyping and implement production-quality scientific code
• Experience with one or more of the following: causal inference, Bayesian modeling, structural modeling, demand forecasting, pricing science, or mathematical optimization
• Comfort working with messy, high-dimensional real-world data and translating ambiguous business problems into rigorous modeling approaches
• Advanced degree (MS or PhD preferred) in statistics, mathematics, economics, operations research, computer science, or another quantitative discipline
• Strong communication and collaboration skills — you’re comfortable working with cross-functional stakeholders and can communicate technical ideas clearly

Nice to Have

What You'll Do

Compensation

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

• Design and build new features and enhancements for our global ticketing platforms.
• Optimize for performance in scaling out our applications to handle massive spikes in traffic
• Create services that power the core of our infrastructure, implementing APIs and features for our mission critical back-end products.
• Optimize throughput and dynamically scale our distributed systems to handle traffic and requests in varying from the tens to hundreds of thousands.
• Design and develop scalable, public-facing APIs that enable scalable and robust integration with partner platforms.
• Work closely with other engineers, architects, business analysts, and product managers to create innovative solutions that continue to push the boundaries of our business.
• Participate in design and code reviews to ensure best practices and high-quality code.
• Develop consistent, well tested code on Open Source Programming Languages and Frameworks.
• Work on implementing and developing the latest security measures to fight against fraud and malicious bot attacks

• Have a direct impact on our applications that can scale and handle high demand, as well as complex enterprise systems that meet our global needs.
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

More about AXS