Schedule (Open Availability Highly Preferred):

• Tues-Sat 11PM-730AM

Pay Range: $17 hourly

As a Safe and Secure Associate, you will be an integral part of the Safe and Secure Team executing programs and processes at our facility to ensure our associates, customers, and assets are protected. At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors. You will ensure proper protocols are followed with egress and digress procedures. You will be well versed on emergency procedures and will be able to provide assistance when needed. You will play an active role in ensuring our Inventory Control procedures are adhered to.

A Day in the Life 

• Manage and properly document the movement of cars into and out of the Inspection Center entrance and exit gates.
• You will be the face of Carvana to our associates, our vendors, and anyone visiting a site. 
• Lead with effective communication with team, partners, and customers. Ensure you are a strong active listener and are incorporating effective dialogue. 
• Conduct routine patrols of the Inspection Center and Logistics facility yard and buildings - documenting any security and/or safety concerns.
• Become trained and certified on a variety of life saving measures such as first aid, CPR, and AED. Be there when the Team needs you. 
• Partner with your Safe and Secure Team Lead and Safe and Secure Manager to remedy the various requests we receive for badge creation, CCTV review, amongst other components. 
• Promote an incident ready focus everyday at your site. Understand our Incident Response Protocol and ensure appropriate actions are taken when needed. 
• De-escalate situations to ensure we collaborate with partners and team members; keep our Carvana value in mind, “we are all in this together”. 
• Execute the facility Safe and Secure Principles at the entrance/exits. These Principles articulate processes to follow when allowing access and exit from the Carvana Facility/Lot.
• Utilize our Safe and Secure Application (SAS App) and RFID Technology.
• Deliver a service first approach in everything you do.
• Make a difference by exemplifying our Carvana values.

What we’ll offer in return

• Full-Time hourly Position with a competitive wage.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Key Metrics: 

• Unit Loss Rate versus Plan
• Safe and Secure App Execution
• Inventory Control/Accuracy and Tracking 
• Safety Incident Performance
• JIRA Ticket Service Level Score

Basic Qualifications 

• 1-2 years of experience within a customer service environment
• Strong verbal and written communication skills
• Proven track record of strong decision-making in a complex environment
• Ability to relate well with others and establish strong working relationships
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment
• Ability to handle conflict situations in a positive way

Preferred Qualifications 

• Knowledge of CCTV, RFID, Card Access, and other Safe and Secure Technology
• Previous experience supporting an OSHA program – Safety Team
• Experience supporting crisis prevention and/or response plans

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you:

• Must be able to read, write, speak and understand English 
• Must be at least 18 years of age 
• This job position is designated as a safety-sensitive position 
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels 
• Must be able to carry and transport up to 60 pounds up to 20 feet
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance 
• Requires excellent visual acuity and manual dexterity 
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment 
• Requires frequent driving and computer data entry 
• Must adhere to regular and predictable attendance 
• The facility is a 24/7 operation and gates must be manned at all times. 

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Pay Range: $60-65k annually

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. 

About the team and position

The Safe & Secure Support Team (SSST) helps to keep our 20,000+ associates, who work at our 200+ various locations, safe and secure every day. By collaborating with various Carvana teams the SSST delivers strategic planning, security program development, technology innovation, risk mitigation processes, data analytics, crisis management, and project management. In partnership with the Field Safe & Secure Team and the Operations Safe & Secure Team - the SSST is an integral part of how we ensure the safety and security of all associates every day at every site.

The Specialist, Safe & Secure Learning will be an integral part of the Safe & Secure (SAS) Team and be responsible for the full lifecycle learning and development process, from the curriculum design up to the implementation and maintenance of employee training programs. This role will utilize expertise to create and deliver high-quality, impactful training and educational materials for the Safe & Secure Team and Company wide safety initiatives. The ideal candidate for this role will be a collaborative thought-partner who will develop and maintain relationships with internal subject matter experts (SMEs) and technical teams, within the business team and across Carvana. They will assist with building instructor-lead training, effectively coordinate with partners on learning content for technical training to upskill our internal teams, and support the mission of safety focused initiatives. This candidate will also have a strong understanding of our learning management system, Workday Learning, and can fully support the execution and maintenance of new and established learning solutions. This role requires a passion for continuous learning and readiness to bring creativity and insight to the team.  The ideal candidate should also be driven and energetic and multi-task across various coinciding program initiatives while having the ability to thrive in an ambiguous ever-changing environment. 

What you’ll be doing

• Assist with the development of high impact training/instructional content that accelerates the SAS business priorities and processes, both internally on the SAS Team and enterprise-wide with Carvana.
• Collaborate with the target audience, understand the expectations for technical and leadership roles across the organization to support the creation of effective training content and plans. Must be able to build partnerships to support a routine to gain effective feedback to ensure that the content is meeting the objective
• Leverage instructional design and multimedia skills to advise on and develop learning solutions including videos, e-learning modules, workbooks, instructor guides and job aids that will drive organizational learning and results
• Find new ways to produce content that scales and resonates with our SAS Team and other learners.
• Track the successful completion and efficacy of training programs and learning initiatives for all participants.
• Drive continuous improvement of training initiatives.
• Collaborate with key partners and stakeholders to ensure training programs, content, and initiatives are implemented accordingly.
• Perform other duties as assigned.

What you should know/have

• Bachelor’s degree from an accredited undergraduate institution is preferred. 
• 1-3 years of instructional design experience and an understanding of adult learning principles. Knowledge of learning methodologies and learning management systems with one to three years of experience in safety, security or asset protection.
• Experience with Workday Learning, including user administration, content creation, reporting, and analytics
• Introductory knowledge and understanding of the Articulate, specifically in Rise and Storyline, platform. Basic knowledge of programs to create and elevate content, such as Canva and the full Adobe Creative Suite. 
• Understanding of  project management, organization, and planning skills.
• Ability to be flexible, creative and innovative, with the capability to manage responsibilities and priorities in a fast-paced, growth-oriented and time critical environment.
• Strong interpersonal and communication skills.
• Strong problem solving skills with a willingness to think outside the box.
• Strong collaborator who knows how to build strong relationships that drive great results.
• Basic understanding of data analysis techniques to measure the effectiveness of training programs. 

We’d love it if you also have

• Superior writing, editing and proofreading skills.
• Strong organizational skills and acute attention to detail, along with strong project management skills from strategy to execution.
• Ability to multitask and prioritize like a ninja.
• Experience with Google Suite.

What we’ll offer in return

• Full-Time Salary Position with a competitive salary.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak and understand English.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Available Schedule (*subject to change based on business needs, open availability highly preferred*): Tuesday 5pm-1am, Wednesday 5pm-1am, Thursday 5pm-1am, Friday 1pm-7pm, Saturday 5pm-1am

Starting Pay: $16/ hour

About Us
ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.
We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.
We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Role and Team

• As a Security Guard, you will be an integral part of the Security Team executing processes at our facility to ensure our associates, customers, and assets are protected.   At our gates, you will be the face of ADESA to our customers, vendors and associates.  You will play an active role in ensuring our Inventory Control procedures are followed.  You will be adept at utilizing ADESA technology.  You will support vehicle location research when necessary.  This position is hourly and reports to the Operations or designated manager. This position may work various shifts and weekends.

Responsibilities

• Secure all gates and buildings and patrol the premises. Sound alarms and notify authorities in case of emergency. 
• Verify only authorized individuals enter the property.  Provide facility directions to customers, vendors and transporters. 
• Check gate passes to ensure vehicles are authorized to exit property.
• Check departing vehicles to guard against theft of company property.
• Greet customers at the gate and provide prompt and courteous service. Resolve customer complaints in a friendly manner.
• When difficult situations arise, de-escalate situations to ensure we win with partners and collaborate on the forefront.
• Using a handheld device, input vehicle information including the VIN number, miles, owner identification, vehicle options, repair orders and any other pertinent information.
• Verify the VIN number being entered matches the VIN number on the shipper’s Bill of Lading.
• Watch and report irregularities such as fire hazards, leaking water pipes and doors left unsecured.
• Account for and identify all keys, codes or other safety and security information
• Maintain a current list of emergency and management telephone numbers
• Maintain good operating condition of all equipment and facilities, including handheld devices and printers.  Notify management of all breakdowns and maintenance needs.
• Maintain a professional appearance and orderly work environment
• Practice and promote teamwork continuously.  Set a good personal example of attitude and performance
• Maintain a good flow of communication with all auction team members and leaders

Skills and Attributes

• 1 - 2 years of experience within a customer service environment
• Strong attention to detail and communication skills
• Ability to relate well with others and establish strong working relationships
• Ability to handle conflict situations in a positive way
• Ability to accurately enter data on a handheld device or computer
• Strong customer service skills
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment

Qualifications

• High School diploma or GED preferred
• Ability to work in all weather conditions
• Requires computer data entry skills
• Must adhere to regular and predictable attendance
• Must be 18 years of age and have a valid driver’s license that meets the requirements
• Able to safely drive a variety of make/model/sizes of vehicles
• Requires standing for extended periods

ADESA Benefits and Perks
Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

Other Requirements
To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

• The physical activity requirements of the position range from Light to Medium Physical Work. 
  • Frequent – standing, watching, touching, listening, walking, talking
  • Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations
• Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. 

Physical Working Conditions

This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.

• • Note:  Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions.  This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal Stuff
Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Schedule (Open Availability Highly Preferred):

• Thur-Sun 11:30AM-8PM, Mon 4PM-12:30AM

Pay Range: $17-$18 hourly

As a Safe and Secure Associate, you will be an integral part of the Safe and Secure Team executing programs and processes at our facility to ensure our associates, customers, and assets are protected. At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors. You will ensure proper protocols are followed with egress and digress procedures. You will be well versed on emergency procedures and will be able to provide assistance when needed. You will play an active role in ensuring our Inventory Control procedures are adhered to.

A Day in the Life 

• Manage and properly document the movement of cars into and out of the Inspection Center entrance and exit gates.
• You will be the face of Carvana to our associates, our vendors, and anyone visiting a site. 
• Lead with effective communication with team, partners, and customers. Ensure you are a strong active listener and are incorporating effective dialogue. 
• Conduct routine patrols of the Inspection Center and Logistics facility yard and buildings - documenting any security and/or safety concerns.
• Become trained and certified on a variety of life saving measures such as first aid, CPR, and AED. Be there when the Team needs you. 
• Partner with your Safe and Secure Team Lead and Safe and Secure Manager to remedy the various requests we receive for badge creation, CCTV review, amongst other components. 
• Promote an incident ready focus everyday at your site. Understand our Incident Response Protocol and ensure appropriate actions are taken when needed. 
• De-escalate situations to ensure we collaborate with partners and team members; keep our Carvana value in mind, “we are all in this together”. 
• Execute the facility Safe and Secure Principles at the entrance/exits. These Principles articulate processes to follow when allowing access and exit from the Carvana Facility/Lot.
• Utilize our Safe and Secure Application (SAS App) and RFID Technology.
• Deliver a service first approach in everything you do.
• Make a difference by exemplifying our Carvana values.

What we’ll offer in return

• Full-Time hourly Position with a competitive wage.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Key Metrics: 

• Unit Loss Rate versus Plan
• Safe and Secure App Execution
• Inventory Control/Accuracy and Tracking 
• Safety Incident Performance
• JIRA Ticket Service Level Score

Basic Qualifications 

• 1-2 years of experience within a customer service environment
• Strong verbal and written communication skills
• Proven track record of strong decision-making in a complex environment
• Ability to relate well with others and establish strong working relationships
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment
• Ability to handle conflict situations in a positive way

Preferred Qualifications 

• Knowledge of CCTV, RFID, Card Access, and other Safe and Secure Technology
• Previous experience supporting an OSHA program – Safety Team
• Experience supporting crisis prevention and/or response plans

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you:

• Must be able to read, write, speak and understand English 
• Must be at least 18 years of age 
• This job position is designated as a safety-sensitive position 
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels 
• Must be able to carry and transport up to 60 pounds up to 20 feet
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance 
• Requires excellent visual acuity and manual dexterity 
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment 
• Requires frequent driving and computer data entry 
• Must adhere to regular and predictable attendance 
• The facility is a 24/7 operation and gates must be manned at all times. 

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and every day we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here.

About the team and position

The Safe and Secure Operations Center Functional Lead role is part of a 24/7/365 security team that analyzes and reports on risks to the company including facility intrusion, natural disasters, terrorism/crime, civil unrest, workplace violence, and other risks. In this role, you will lead a team that monitors cctv, access control, alarm systems for Carvana sites nationwide, operate 24/7 emergency phone lines and triage calls from site contacts and support on-site Safe and Secure Associates in responding to incidents. You’ll supervise team members using software to recognize incidents that may place the company’s sites, employees, or brand at risk, and provide coaching and guidance to help them analyze the potential impact to the business, and respond or escalate appropriately. 

The ideal candidate for this role is passionate about developing and helping team members to achieve individual and team-level results. This role requires the ability to articulate and demonstrate desired behavior, provide timely, effective, and actionable feedback, and to motivate others to balance urgency and quality.

What you’ll be doing

• Oversee day-to-day activities of assigned team; identify team’s strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve.
• Identify and evaluate trends, evaluate outcomes, and develop plans to accomplish team tasks and objectives.  
• Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills.  
• Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values.
• Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals.
• Prevent and resolve conflict among team members.
• Monitor and ensure adherence to systems, policies, procedures, and performance standards.
• Maintain staff by recruiting, selecting, orienting, and training employees.
• Positively reinforce and monitor progress toward team goals.
• Timely and effectively communicate information to other relevant teams and stakeholders.
• Support leadership and participate in implementation and execution of team/department initiatives, and strategies.
• Escalate significant high risk issues to senior-level management as necessary and provide recommendations to ensure our teams are safe and our business operations are maintained.
• Assign and hold team members accountable to work schedules to ensure appropriate staffing to meet relevant KPIs and goals.
• Provide direction to  Associates to ensure the appropriate response to routine and emergency calls, alarm and video triggers. 
• Assess alarm data, information and create independent recommendations to help drive alarm reduction.
• Assess and lead ROC response to life safety incidents (medical, safety, natural disasters, etc.) and determine proper course of action for  Safe and Secure Associates, facilities, police, fire, and EMS personnel as required via telephone, and/or software systems.
• Ensure team adherence to outlined Service Level Agreements.
• Maintain various records of communications and events.
• Perform other duties as assigned

What you should know/have

• High school diploma or GED equivalent.
• 3+ years of security operations or call center experience.
• 1+ years of experience directly supervising/managing a team.
• Ability to work flexible hours and shifts
• Demonstrated ability to coach team members to deliver a consistent, top-notch customer service experience. 
• Experience working closely and communicating effectively with diverse set of stakeholders in an ever-changing, rapid growth environment with tight deadlines
• Ability to take initiative in a constantly-changing work environment while maintaining flexibility and a collaborative attitude. 
• Excellent verbal and written communication skills. 
• Able to help create, develop and implement process improvement(s).

We’d love it if you also had

• Bachelor’s degree (ideally in business, finance or criminal justice) from an accredited college or university.
• Crisis Management Leadership experience.
• Experience with Jira, Wrike and/or MS Project project management software.

What we’ll offer in return

• Full-Time salary position with competitive salary ($60k-$70k)
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak, and understand English.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Available Schedule (*subject to change based on business needs, open availability highly preferred*): Friday, Saturday, and Sunday Nights 7:00pm - 7:00am

Pay Range: $20-21 hourly

About Us
ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.
We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.
We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Role and Team

• As a Security Guard, you will be an integral part of the Security Team executing processes at our facility to ensure our associates, customers, and assets are protected.   At our gates, you will be the face of ADESA to our customers, vendors and associates.  You will play an active role in ensuring our Inventory Control procedures are followed.  You will be adept at utilizing ADESA technology.  You will support vehicle location research when necessary.  This position is hourly and reports to the Operations or designated manager. This position may work various shifts and weekends.

Responsibilities

• Secure all gates and buildings and patrol the premises. Sound alarms and notify authorities in case of emergency. 
• Verify only authorized individuals enter the property.  Provide facility directions to customers, vendors and transporters. 
• Check gate passes to ensure vehicles are authorized to exit property.
• Check departing vehicles to guard against theft of company property.
• Greet customers at the gate and provide prompt and courteous service. Resolve customer complaints in a friendly manner.
• When difficult situations arise, de-escalate situations to ensure we win with partners and collaborate on the forefront.
• Using a handheld device, input vehicle information including the VIN number, miles, owner identification, vehicle options, repair orders and any other pertinent information.
• Verify the VIN number being entered matches the VIN number on the shipper’s Bill of Lading.
• Watch and report irregularities such as fire hazards, leaking water pipes and doors left unsecured.
• Account for and identify all keys, codes or other safety and security information
• Maintain a current list of emergency and management telephone numbers
• Maintain good operating condition of all equipment and facilities, including handheld devices and printers.  Notify management of all breakdowns and maintenance needs.
• Maintain a professional appearance and orderly work environment
• Practice and promote teamwork continuously.  Set a good personal example of attitude and performance
• Maintain a good flow of communication with all auction team members and leaders

Skills and Attributes

• 1 - 2 years of experience within a customer service environment
• Strong attention to detail and communication skills
• Ability to relate well with others and establish strong working relationships
• Ability to handle conflict situations in a positive way
• Ability to accurately enter data on a handheld device or computer
• Strong customer service skills
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment

Qualifications

• High School diploma or GED preferred
• Ability to work in all weather conditions
• Requires computer data entry skills
• Must adhere to regular and predictable attendance
• Must be 18 years of age and have a valid driver’s license that meets the requirements
• Able to safely drive a variety of make/model/sizes of vehicles
• Requires standing for extended periods

ADESA Benefits and Perks
Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

Other Requirements
To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

• The physical activity requirements of the position range from Light to Medium Physical Work. 
  • Frequent – standing, watching, touching, listening, walking, talking
  • Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations
• Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. 

Physical Working Conditions

This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.

• • Note:  Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions.  This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal Stuff
Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Schedule (Open Availability Highly Preferred):

• Fri-Sun 7p-3:30a Mon & Thur 5p-1:30a (Tues/Wed OFF)
• Sat-Wed 2p-10p (Thur/Fri OFF)

Pay Range: $16.50-$19.50 hourly

As a Safe and Secure Associate, you will be an integral part of the Safe and Secure Team executing programs and processes at our facility to ensure our associates, customers, and assets are protected. At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors. You will ensure proper protocols are followed with egress and digress procedures. You will be well versed on emergency procedures and will be able to provide assistance when needed. You will play an active role in ensuring our Inventory Control procedures are adhered to.

A Day in the Life 

• Manage and properly document the movement of cars into and out of the Inspection Center entrance and exit gates.
• You will be the face of Carvana to our associates, our vendors, and anyone visiting a site. 
• Lead with effective communication with team, partners, and customers. Ensure you are a strong active listener and are incorporating effective dialogue. 
• Conduct routine patrols of the Inspection Center and Logistics facility yard and buildings - documenting any security and/or safety concerns.
• Become trained and certified on a variety of life saving measures such as first aid, CPR, and AED. Be there when the Team needs you. 
• Partner with your Safe and Secure Team Lead and Safe and Secure Manager to remedy the various requests we receive for badge creation, CCTV review, amongst other components. 
• Promote an incident ready focus everyday at your site. Understand our Incident Response Protocol and ensure appropriate actions are taken when needed. 
• De-escalate situations to ensure we collaborate with partners and team members; keep our Carvana value in mind, “we are all in this together”. 
• Execute the facility Safe and Secure Principles at the entrance/exits. These Principles articulate processes to follow when allowing access and exit from the Carvana Facility/Lot.
• Utilize our Safe and Secure Application (SAS App) and RFID Technology.
• Deliver a service first approach in everything you do.
• Make a difference by exemplifying our Carvana values.

What we’ll offer in return

• Full-Time hourly Position with a competitive wage.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Key Metrics: 

• Unit Loss Rate versus Plan
• Safe and Secure App Execution
• Inventory Control/Accuracy and Tracking 
• Safety Incident Performance
• JIRA Ticket Service Level Score

Basic Qualifications 

• 1-2 years of experience within a customer service environment
• Strong verbal and written communication skills
• Proven track record of strong decision-making in a complex environment
• Ability to relate well with others and establish strong working relationships
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment
• Ability to handle conflict situations in a positive way

Preferred Qualifications 

• Knowledge of CCTV, RFID, Card Access, and other Safe and Secure Technology
• Previous experience supporting an OSHA program – Safety Team
• Experience supporting crisis prevention and/or response plans

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you:

• Must be able to read, write, speak and understand English 
• Must be at least 18 years of age 
• This job position is designated as a safety-sensitive position 
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels 
• Must be able to carry and transport up to 60 pounds up to 20 feet
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance 
• Requires excellent visual acuity and manual dexterity 
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment 
• Requires frequent driving and computer data entry 
• Must adhere to regular and predictable attendance 
• The facility is a 24/7 operation and gates must be manned at all times. 

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Available Schedule (*subject to change based on business needs, open availability highly preferred*): 20-30 hours (With other opportunity to work addition hours.)

Wed - 11am - 7pm
Thur - 11am - 7pm
Friday 9am - 7pm

Pay Range: $15-$16 hourly

About Us
ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.
We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.
We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Role and Team

• As a Security Guard, you will be an integral part of the Security Team executing processes at our facility to ensure our associates, customers, and assets are protected.   At our gates, you will be the face of ADESA to our customers, vendors and associates.  You will play an active role in ensuring our Inventory Control procedures are followed.  You will be adept at utilizing ADESA technology.  You will support vehicle location research when necessary.  This position is hourly and reports to the Operations or designated manager. This position may work various shifts and weekends.

Responsibilities

• Secure all gates and buildings and patrol the premises. Sound alarms and notify authorities in case of emergency. 
• Verify only authorized individuals enter the property.  Provide facility directions to customers, vendors and transporters. 
• Check gate passes to ensure vehicles are authorized to exit property.
• Check departing vehicles to guard against theft of company property.
• Greet customers at the gate and provide prompt and courteous service. Resolve customer complaints in a friendly manner.
• When difficult situations arise, de-escalate situations to ensure we win with partners and collaborate on the forefront.
• Using a handheld device, input vehicle information including the VIN number, miles, owner identification, vehicle options, repair orders and any other pertinent information.
• Verify the VIN number being entered matches the VIN number on the shipper’s Bill of Lading.
• Watch and report irregularities such as fire hazards, leaking water pipes and doors left unsecured.
• Account for and identify all keys, codes or other safety and security information
• Maintain a current list of emergency and management telephone numbers
• Maintain good operating condition of all equipment and facilities, including handheld devices and printers.  Notify management of all breakdowns and maintenance needs.
• Maintain a professional appearance and orderly work environment
• Practice and promote teamwork continuously.  Set a good personal example of attitude and performance
• Maintain a good flow of communication with all auction team members and leaders

Skills and Attributes

• 1 - 2 years of experience within a customer service environment
• Strong attention to detail and communication skills
• Ability to relate well with others and establish strong working relationships
• Ability to handle conflict situations in a positive way
• Ability to accurately enter data on a handheld device or computer
• Strong customer service skills
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment

Qualifications

• High School diploma or GED preferred
• Ability to work in all weather conditions
• Requires computer data entry skills
• Must adhere to regular and predictable attendance
• Must be 18 years of age and have a valid driver’s license that meets the requirements
• Able to safely drive a variety of make/model/sizes of vehicles
• Requires standing for extended periods

ADESA Benefits and Perks
Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

Other Requirements
To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

• The physical activity requirements of the position range from Light to Medium Physical Work. 
  • Frequent – standing, watching, touching, listening, walking, talking
  • Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations
• Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. 

Physical Working Conditions

This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.

• • Note:  Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions.  This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal Stuff
Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Salary Range: $85,000-95,000 Annually + Equity Eligibility

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. 

About the team and position

The Field Safe & Secure Team helps to keep our 20,000+ associates, who work at our 200+ various locations, safe and secure every day. By collaborating with various Carvana teams, the Safe & Secure Team delivers strategic planning, security program development, technology innovation, asset protection processes, data analytics, crisis management, and project management. In partnership with the Remote Safe & Secure Team and the Support Safe & Secure Team - the Field Safe & Secure Team is an integral part of our Safe & Secure Organization.

The Field Safe & Secure Manager will be responsible for implementing enterprise programs and ensuring the effective adaptation by the appropriate team within one or more designated facilities. They will provide day to day leadership of the Safe and Secure Team. The ideal candidate must possess leadership and people management skills, strong communication skills, quantitative rigor, and must be able to exercise independent judgment and work collaboratively with Carvana’s varied operational functions. Most importantly, you will see your insights have an immediate, tangible impact every day in a disruptive and rapidly growing company. The position is field based and reports directly to a Regional Associate Director or Senior Manager, Field Safe & Secure.  

What you’ll be doing

• Day to day leadership of the Safe and Secure Team at their facility(s). This will include recruiting, hiring, and on-boarding new associates to ensure their acclimation success. Provide clear expectations, support through consistent coaching, and provide follow up and problem solving to situations that may arise. Ensure an effective schedule is in place to properly meet facility goals. The Safe and Secure Team will consist of Safe and Secure Associates and Safe and Secure Technicians.
• Build and maintain strong working relationships with the Facility Leadership Team to provide appropriate business support on all issues pertaining to Associate Safety, Site Safety, Site Physical Security, Inventory Control, Crisis Management, and Business Continuity. Integrate with daily operational processes to ensure Enterprise Safe and Secure Program elements are appropriately in place. Work proactively to identify any new risks and work with partners to implement solutions. Partner with the Field Safe & Secure Manager on continuing business needs and solutions to address.
• Work daily with the Inventory Control Analyst and the Inventory Control Associate Team to monitor all vehicles assigned and in transit to the facility(s). Ensure any vehicle exception is researched and tracked. Attend weekly calls/meetings to ensure a strong working knowledge of the processes and communication of key issues. Manage the stolen vehicle reporting process and lead all inquiries pertaining to such. Partner appropriately with Market Safe and Secure Manager, Corporate Insurance, and other partners during the reporting and inquiry process.
• Work daily with the Safe and Secure Team and appropriate third party vendors to ensure consistent controls are in place at our gates and other key access points. Manage the Safe and Secure technology infrastructure to ensure all tools are properly functioning and are being utilized in the most efficient way to promote a safe and secure environment for our associates.
• Manage the Card Access process at our facility(s). Work closely with the Safe and Secure Technician, who will be the day to day leader of this process, to ensure timely issuance of badges to Carvana Associates and appropriate building access.
• Complete Daily Production walks in conjunction with business partners. Document all issues and provide immediate solutions to remedy. Be a coach to the associate team to support the training and their roles. Work with the Facility Leadership Team to build and implement facility improvement plans to reoccurring or large scale risks. Lead the implementation of all new hire Safe and Secure training.
• In partnership with the Enterprise Safe & Secure Team and the respective Carvana Business Unit – support the implementation of EHS protocols in the various facilities. Support should include training, protocol coaching, site assessments and improvement plans, recognition, and other actions to drive a culture of safety in each location.
• Be an active participant in identifying and resolving issues that impact the Safe and Secure Program. This includes active participation in resolving the issue rather than simply reporting.
• Track, and report on key performance indicators and exception based reporting to help mitigate risk and identify trends and root causes, including working with Risk and Operations groups to determine how to collect, store, and organize data relevant to Field Safe and Secure.
• In partnership with the Market Safe & Secure Manager, provide project management support for key initiatives within the market. When directed by the Market Manager, address Safe and Secure issues and provide solutions to Carvana facilities in close proximity.
• Ensure inquiries of internal and external theft and fraud are properly conducted, in close partnership with HR and applicable operating departments.
• Be an active member in the local community representing Carvana specifically with local police, fire, prosecuting offices, and emergency management agencies.
• Foster open and productive working relationships with other applicable company departments.
• Exercise prudent discretion regarding confidential and sensitive personnel information.
• Perform other duties as assigned.
• Domestic travel required - 10%.

Key Metrics

• Annual Theft Loss versus Accrual rate.
• Annual Vehicle Damage Loss versus Goal.
• Safe and Secure Facility Budget Actual vs. Plan.
• Engagement Survey Results  (Safe and Secure Team Engagement & Turnover).
• Third Party Security Actual versus Plan.
• WC and GL Claims vs. Plan.
• Ready Now Promotable Candidates. 

What you should know/have 

• Bachelor’s degree from an accredited college or university preferred.
• At least 5 years of Safe and Secure leadership experience, preferably including distribution, warehousing, and fulfillment.
• At least 3 years’ experience directly supervising and managing a team.
• Excellent verbal and written communication skills.
• Strong analytical and data-driven skill set.
• Experience implementing Risk Mitigation programs to improve company profitability in collaboration with partners within a complex business environment.
• Experience working closely and communicating effectively with a diverse set of stakeholders in an ever-changing, rapid growth environment with tight deadlines; Ability to take initiative in a constantly-changing work environment while maintaining flexibility and a collaborative attitude.
• Experience investigating and resolving theft and fraud issues.
• Able to help create, develop and implement process improvement(s).
• Exceptional organizational skills with attention to detail and ability to prioritize multiple tasks.
• Crisis Management Leadership experience.
• Experience leading OSHA Program implementation within a distribution, warehousing, and fulfillment environment.
• Must promote the company culture and mission to all employees, vendors, clients, and business partners.
• Knowledge of how to utilize Microsoft systems.
• OSHA 10 Hour Training Certification preferred.

We’d love it if you also have

• Bachelor’s degree from an accredited college or university preferred.
• Experience implementing Risk Mitigation programs to improve company profitability in collaboration with partners within a complex business environment.
• Crisis Management Leadership experience.
• Experience leading OSHA Program implementation within a distribution, warehousing, and fulfillment environment.
• OSHA 10 Hour Training Certification preferred.

What we’ll offer in return

• Full-Time Salary Position with a competitive salary.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Other Requirements
To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

• The physical activity requirements of the position range from Light to Medium Physical Work. 
  • Frequent – standing, watching, touching, listening, walking, talking
  • Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations
• Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. 

Physical Working Conditions

This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.

• Note:  Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions.  This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal Stuff
Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Schedule (Open Availability Highly Preferred):

• 10p-6:30am  Sunday-Thursday

Pay Range: $17.50 hourly

As a Safe and Secure Associate, you will be an integral part of the Safe and Secure Team executing programs and processes at our facility to ensure our associates, customers, and assets are protected. At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors. You will ensure proper protocols are followed with egress and digress procedures. You will be well versed on emergency procedures and will be able to provide assistance when needed. You will play an active role in ensuring our Inventory Control procedures are adhered to.

A Day in the Life 

• Manage and properly document the movement of cars into and out of the Inspection Center entrance and exit gates.
• You will be the face of Carvana to our associates, our vendors, and anyone visiting a site. 
• Lead with effective communication with team, partners, and customers. Ensure you are a strong active listener and are incorporating effective dialogue. 
• Conduct routine patrols of the Inspection Center and Logistics facility yard and buildings - documenting any security and/or safety concerns.
• Become trained and certified on a variety of life saving measures such as first aid, CPR, and AED. Be there when the Team needs you. 
• Partner with your Safe and Secure Team Lead and Safe and Secure Manager to remedy the various requests we receive for badge creation, CCTV review, amongst other components. 
• Promote an incident ready focus everyday at your site. Understand our Incident Response Protocol and ensure appropriate actions are taken when needed. 
• De-escalate situations to ensure we collaborate with partners and team members; keep our Carvana value in mind, “we are all in this together”. 
• Execute the facility Safe and Secure Principles at the entrance/exits. These Principles articulate processes to follow when allowing access and exit from the Carvana Facility/Lot.
• Utilize our Safe and Secure Application (SAS App) and RFID Technology.
• Deliver a service first approach in everything you do.
• Make a difference by exemplifying our Carvana values.

What we’ll offer in return

• Full-Time hourly Position with a competitive wage.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Key Metrics: 

• Unit Loss Rate versus Plan
• Safe and Secure App Execution
• Inventory Control/Accuracy and Tracking 
• Safety Incident Performance
• JIRA Ticket Service Level Score

Basic Qualifications 

• 1-2 years of experience within a customer service environment
• Strong verbal and written communication skills
• Proven track record of strong decision-making in a complex environment
• Ability to relate well with others and establish strong working relationships
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment
• Ability to handle conflict situations in a positive way

Preferred Qualifications 

• Knowledge of CCTV, RFID, Card Access, and other Safe and Secure Technology
• Previous experience supporting an OSHA program – Safety Team
• Experience supporting crisis prevention and/or response plans

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you:

• Must be able to read, write, speak and understand English 
• Must be at least 18 years of age 
• This job position is designated as a safety-sensitive position 
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels 
• Must be able to carry and transport up to 60 pounds up to 20 feet
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance 
• Requires excellent visual acuity and manual dexterity 
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment 
• Requires frequent driving and computer data entry 
• Must adhere to regular and predictable attendance 
• The facility is a 24/7 operation and gates must be manned at all times. 

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. 

Pay Range: $20-$23 hourly

As a Safe and Secure Campus Associate, you will be an integral part of the Safe and Secure Team executing programs and processes at our facility to ensure our associates, customers, and assets are protected. In our lobbies, you will be the face of Carvana to our associates, our vendors, and our visitors. You will ensure proper protocols are followed with ingress and egress procedures. You will be well versed on emergency procedures and will be able to provide assistance when needed.  

A Day in the Life 

• You will be the face of Carvana to our associates, our vendors, and anyone visiting a site.  
•  Lead with effective communication with team, partners, and customers. Ensure you are a strong active listener and are incorporating effective dialogue.  
•  Conduct routine patrols of the Corporate offices and buildings - documenting any security and/or safety concerns.
• Become trained and certified on a variety of life saving measures such as first aid, CPR, and AED. Be there when the Team needs you. 
• Partner with your Safe and Secure Team Lead and Safe and Secure Manager to remedy the various requests we receive for badge creation, CCTV review, amongst other components. 
• Promote an incident ready focus everyday at your site. Understand our Incident Response Protocol and ensure appropriate actions are taken when needed.  ● De-escalate situations to ensure we collaborate with partners and team members; keep our Carvana value in mind, “we are all in this together”. 
• Deliver a service first approach in everything you do.
• Make a difference by exemplifying our Carvana values. 

What we’ll offer in return

• Full-Time hourly Position with a competitive wage.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Key Metrics: 

• Access Control management and badge creation.
• CCTV review and monitoring
• Safety Incident Performance
• JIRA Ticket Service Level Score 

Basic Qualifications 

• 1-2 years of experience within a customer service environment
• Strong verbal and written communication skills
• Proven track record of strong decision-making in a complex environment
• Ability to relate well with others and establish strong working relationships
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment
• Ability to handle conflict situations in a positive way
• Ability to quickly learn and adopt new software tools and internal digital workflows 

Preferred Qualifications 

•  Knowledge of CCTV, RFID, Card Access, and other Safe and Secure Technology
• Experience supporting crisis prevention and/or response plans
• 1-2 years security operation experience in proprietary or contract security, or related fields
• Proficiency in Google Workspace (Docs, Sheets, and Slides) with a strong command of Google Drive file management and shared drive architecture 

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you:

• Must be able to read, write, speak and understand English 
• Must be at least 18 years of age 
• This job position is designated as a safety-sensitive position 
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
• Must be able to carry and transport up to 60 pounds up to 20 feet ● Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet
• Requires excellent visual acuity and manual dexterity
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment
• Requires frequent driving and computer data entry
• Must adhere to regular and predictable attendance  

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Pay Range: $50-$62k annually 

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. 

About the team and position

As a Functional Lead, you will be an integral part of the Safe and Secure Team executing programs and processes at our Headquarter facilities to ensure our team members and assets are protected. At our front desks, our Safe & Secure Associates are the face of Carvana to our employees, vendors, and visitors. As a Functional Lead, you’ll be the direct supervisor of these Associates which includes supervising their day-to-day activities as a team, providing training and coaching on proper protocols/procedures, and continuously upholding a high level of performance.

You will be a leader in Safe & Secure and act as a representative of Carvana to both internal and external partners in routine meetings and day-to-day activities.  The ideal candidate for this role is passionate about developing and maintaining effective security and safety policies. This role requires the ability to articulate and demonstrate desired behavior, provide timely, effective, and actionable feedback, and to motivate others to balance urgency and quality.

What you’ll be doing

• Oversee day-to-day activities of assigned team; identify team’s strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve.
• Identify and evaluate trends, evaluate outcomes, and develop plans to accomplish team tasks and objectives.  
• Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills.  
• Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values.
• Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals.
• Prevent and resolve conflict among team members.
• Monitor and ensure adherence to systems, policies, procedures, and performance standards.
• Maintain staff by recruiting, selecting, orienting, and training employees.
• Positively reinforce and monitor progress toward team goals.
• Timely and effectively communicate information to other relevant teams and stakeholders.
• Support leadership and participate in implementation and execution of team/department initiatives, and strategies.
• Escalate significant high risk issues to senior-level management as necessary and provide recommendations to ensure our teams are safe and our business operations are maintained.
• Ensure the safety of our associates by monitoring and developing solutions that meet all local, state and federal requirements.
• Implement, execute, and directly lead our Incident Management program at our HQ locations.
• Plan and Lead the Incident Management Program for the site, focusing on sustainable awareness and effective preparedness. Key facilitator in an emergency situation for the site. 
• Directly lead the processes related to our Safe & Secure Technology that supports our HQ locations Ensure equipment is properly functioning, that issues are addressed, and that our processes relating to badge access, server room controls, monitoring alerts, and overall health of the program are running like a well oiled machine. 
• Ensure the team properly records all incidents, ensures system information is accurate and actionable. Complete after action reviews to determine root causes of reported safety incidents and make improvement recommendations to the Manager, Corporate Security.
• Implement and monitor visitor and vendor check-in processes, providing regular team member training and coaching. 
• Implement and conduct risk assessments of our HQ facilities.
• Work with the Safe and Secure Operations Center leadership to provide support when business needs require.
• Assign work and hold team members accountable to expectations and deliverables.
• Ensure the team always has appropriate staffing that meet relevant KPIs and goals.
• Be available and onsite during business hours that could occasionally exceed 40 hours in a week. 
• Occasionally be available outside of traditional business hours, as needed. 
• Perform other duties as assigned.

What you should know/have

• High School Diploma or equivalent.
• 3+ years experience in physical security operations and/or loss prevention.
• 1+ years experience directly supervising/managing a team.
• Demonstrated ability to coach team members to deliver a consistent, top-notch customer service experience. 
• Experience working closely and communicating effectively with a diverse set of stakeholders in an ever-changing, rapid growth environment with tight deadlines. 
• Demonstrated ability to take initiative in a constantly-changing work environment while maintaining flexibility and a collaborative attitude. 
• Excellent verbal and written communication skills. 
• Able to help create, develop and implement process improvement(s).
• Crisis Management Leadership experience.
• Valid driver’s license and insurable DMV required.

We’d love it if you also have

• A Bachelor’s degree (or higher) from an accredited college or university, ideally in business, criminal justice, crisis management, security operations.
• Experience with project management software.

Proficiency in Microsoft Excel/Google Sheets.

What we’ll offer in return

• Full-Time Salaried position.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.

• A company culture focused on high performance and bar-raising, with vast opportunity to learn and grow.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak and understand English.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Available Schedule (*subject to change based on business needs, open availability highly preferred*): Monday - Friday 8:00am-4:00pm

Starting Pay: $15/hour

About Us
ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.
We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.
We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Role and Team

• As a Security Guard, you will be an integral part of the Security Team executing processes at our facility to ensure our associates, customers, and assets are protected.   At our gates, you will be the face of ADESA to our customers, vendors and associates.  You will play an active role in ensuring our Inventory Control procedures are followed.  You will be adept at utilizing ADESA technology.  You will support vehicle location research when necessary.  This position is hourly and reports to the Operations or designated manager. This position may work various shifts and weekends.

Responsibilities

• Secure all gates and buildings and patrol the premises. Sound alarms and notify authorities in case of emergency. 
• Verify only authorized individuals enter the property.  Provide facility directions to customers, vendors and transporters. 
• Check gate passes to ensure vehicles are authorized to exit property.
• Check departing vehicles to guard against theft of company property.
• Greet customers at the gate and provide prompt and courteous service. Resolve customer complaints in a friendly manner.
• When difficult situations arise, de-escalate situations to ensure we win with partners and collaborate on the forefront.
• Using a handheld device, input vehicle information including the VIN number, miles, owner identification, vehicle options, repair orders and any other pertinent information.
• Verify the VIN number being entered matches the VIN number on the shipper’s Bill of Lading.
• Watch and report irregularities such as fire hazards, leaking water pipes and doors left unsecured.
• Account for and identify all keys, codes or other safety and security information
• Maintain a current list of emergency and management telephone numbers
• Maintain good operating condition of all equipment and facilities, including handheld devices and printers.  Notify management of all breakdowns and maintenance needs.
• Maintain a professional appearance and orderly work environment
• Practice and promote teamwork continuously.  Set a good personal example of attitude and performance
• Maintain a good flow of communication with all auction team members and leaders

Skills and Attributes

• 1 - 2 years of experience within a customer service environment
• Strong attention to detail and communication skills
• Ability to relate well with others and establish strong working relationships
• Ability to handle conflict situations in a positive way
• Ability to accurately enter data on a handheld device or computer
• Strong customer service skills
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment

Qualifications

• High School diploma or GED preferred
• Ability to work in all weather conditions
• Requires computer data entry skills
• Must adhere to regular and predictable attendance
• Must be 18 years of age and have a valid driver’s license that meets the requirements
• Able to safely drive a variety of make/model/sizes of vehicles
• Requires standing for extended periods

ADESA Benefits and Perks
Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

Other Requirements
To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

• The physical activity requirements of the position range from Light to Medium Physical Work. 
  • Frequent – standing, watching, touching, listening, walking, talking
  • Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations
• Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. 

Physical Working Conditions

This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.

• • Note:  Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions.  This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal Stuff
Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Schedule (Open Availability Highly Preferred):

• 1st Shift (Shift starting anytime between 4-9AM)

Pay Range: $17-$18 hourly

As a Safe and Secure Associate, you will be an integral part of the Safe and Secure Team executing programs and processes at our facility to ensure our associates, customers, and assets are protected. At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors. You will ensure proper protocols are followed with egress and digress procedures. You will be well versed on emergency procedures and will be able to provide assistance when needed. You will play an active role in ensuring our Inventory Control procedures are adhered to.

A Day in the Life 

• Manage and properly document the movement of cars into and out of the Inspection Center entrance and exit gates.
• You will be the face of Carvana to our associates, our vendors, and anyone visiting a site. 
• Lead with effective communication with team, partners, and customers. Ensure you are a strong active listener and are incorporating effective dialogue. 
• Conduct routine patrols of the Inspection Center and Logistics facility yard and buildings - documenting any security and/or safety concerns.
• Become trained and certified on a variety of life saving measures such as first aid, CPR, and AED. Be there when the Team needs you. 
• Partner with your Safe and Secure Team Lead and Safe and Secure Manager to remedy the various requests we receive for badge creation, CCTV review, amongst other components. 
• Promote an incident ready focus everyday at your site. Understand our Incident Response Protocol and ensure appropriate actions are taken when needed. 
• De-escalate situations to ensure we collaborate with partners and team members; keep our Carvana value in mind, “we are all in this together”. 
• Execute the facility Safe and Secure Principles at the entrance/exits. These Principles articulate processes to follow when allowing access and exit from the Carvana Facility/Lot.
• Utilize our Safe and Secure Application (SAS App) and RFID Technology.
• Deliver a service first approach in everything you do.
• Make a difference by exemplifying our Carvana values.

What we’ll offer in return

• Full-Time hourly Position with a competitive wage.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Key Metrics: 

• Unit Loss Rate versus Plan
• Safe and Secure App Execution
• Inventory Control/Accuracy and Tracking 
• Safety Incident Performance
• JIRA Ticket Service Level Score

Basic Qualifications 

• 1-2 years of experience within a customer service environment
• Strong verbal and written communication skills
• Proven track record of strong decision-making in a complex environment
• Ability to relate well with others and establish strong working relationships
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment
• Ability to handle conflict situations in a positive way

Preferred Qualifications 

• Knowledge of CCTV, RFID, Card Access, and other Safe and Secure Technology
• Previous experience supporting an OSHA program – Safety Team
• Experience supporting crisis prevention and/or response plans

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you:

• Must be able to read, write, speak and understand English 
• Must be at least 18 years of age 
• This job position is designated as a safety-sensitive position 
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels 
• Must be able to carry and transport up to 60 pounds up to 20 feet
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance 
• Requires excellent visual acuity and manual dexterity 
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment 
• Requires frequent driving and computer data entry 
• Must adhere to regular and predictable attendance 
• The facility is a 24/7 operation and gates must be manned at all times. 

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

About Carvana 

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you 

will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?! 

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and every day we let our passions and creativity foster innovation. We take big 

swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in 

everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re 

not taking our foot off the gas now. Want more of the story? Check out our background here. 

About the team and position 

As a Driver Safe and Secure Area Specialist, you will be an integral part of the Driver Safe and Secure Team, driving success in programs and processes at various facilities in an assigned geographic  area to ensure our driving teams are compliant, safe, and free of risk. You will manage telematics data, drive timely and appropriate compliance documentation, assist in onsite training programs, support our Fleet Management partners by completing onsite vehicle observations, and more!  

What you’ll be doing

• Work with Operations Leadership to correct any non-compliant data in the Electronic Logging Device (ELD) system dashboard - HOS violations, form and manner errors, safety events, vehicle inspection reports not corrected, and unidentified driving events.
• In partnership with Operations Leadership, counsel and advise drivers on proper log completion.
• Partner with Operations Leadership to educate drivers on mistakes they have made and how to avoid repeat DOT violations.
• Assist in the maintenance and administration of Driver Qualification files.
• Involvement with post-incident and new hire training.
• Accident information collection and review.
• Track driver citations and roadside violations. 
• Beta and testing initiatives onsite as department representative. 
• Assist with internal incident investigations.
• Oversee driver safety within a regional area with site visits included.
• Administer spot checks on vehicles to ensure vehicles are of compliance.
• Help with new hire training, as well as remedial and post event training.
• Develop relationships of trust with other departments and demonstrate ability to implement process improvements with counterparts in other departments.
• Exercise prudent discretion regarding confidential and sensitive personnel information.
• Drive safety improvement and accident reduction initiatives through relationships, influence, and relationship building
• Perform other duties as assigned.  

What you should know/have

• 4+ years experience with training, program execution, and/or influencing for behavior change/desired results and at least 2 years of experience in the DOT field
• Flexibility to travel within the designated region assigned up to 25%.
• Ability to exercise prudent discretion regarding confidential and sensitive personnel information
• Strong organizational skills and acute attention to detail.
• Effective communication and time management skills and the proven ability to influence without formal authority
• Competency with Microsoft Word, Excel and Adobe Acrobat, and with standard office equipment like computers, scanners, printers, etc.

We’d love it if you to also had 

• North American Transportation Management Institute (NATMI) safety certification.
• Tenstreet experience.
• Utilization of the product within Driver Qualification File management and forms.
• Motive experience.
• Understanding the software at a level that enables you the ability to make log edits, profile adjustments, troubleshoot equipment issues, and leverage the system features to align with company initiatives within Safety.

What we’ll offer in return

• Full-Time Salary Position with a competitive salary.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A company culture focused on high performance and bar-raising, with vast opportunity to learn and grow.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak and understand English.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Available Schedule (*subject to change based on business needs, open availability highly preferred*): Wednesday - Friday 11a-7p, Saturday and Sunday 2p-10p

Starting Pay: $15/hour

About Us
ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.
We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.
We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Role and Team

• As a Security Guard, you will be an integral part of the Security Team executing processes at our facility to ensure our associates, customers, and assets are protected.   At our gates, you will be the face of ADESA to our customers, vendors and associates.  You will play an active role in ensuring our Inventory Control procedures are followed.  You will be adept at utilizing ADESA technology.  You will support vehicle location research when necessary.  This position is hourly and reports to the Operations or designated manager. This position may work various shifts and weekends.

Responsibilities

• Secure all gates and buildings and patrol the premises. Sound alarms and notify authorities in case of emergency. 
• Verify only authorized individuals enter the property.  Provide facility directions to customers, vendors and transporters. 
• Check gate passes to ensure vehicles are authorized to exit property.
• Check departing vehicles to guard against theft of company property.
• Greet customers at the gate and provide prompt and courteous service. Resolve customer complaints in a friendly manner.
• When difficult situations arise, de-escalate situations to ensure we win with partners and collaborate on the forefront.
• Using a handheld device, input vehicle information including the VIN number, miles, owner identification, vehicle options, repair orders and any other pertinent information.
• Verify the VIN number being entered matches the VIN number on the shipper’s Bill of Lading.
• Watch and report irregularities such as fire hazards, leaking water pipes and doors left unsecured.
• Account for and identify all keys, codes or other safety and security information
• Maintain a current list of emergency and management telephone numbers
• Maintain good operating condition of all equipment and facilities, including handheld devices and printers.  Notify management of all breakdowns and maintenance needs.
• Maintain a professional appearance and orderly work environment
• Practice and promote teamwork continuously.  Set a good personal example of attitude and performance
• Maintain a good flow of communication with all auction team members and leaders

Skills and Attributes

• 1 - 2 years of experience within a customer service environment
• Strong attention to detail and communication skills
• Ability to relate well with others and establish strong working relationships
• Ability to handle conflict situations in a positive way
• Ability to accurately enter data on a handheld device or computer
• Strong customer service skills
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment

Qualifications

• High School diploma or GED preferred
• Ability to work in all weather conditions
• Requires computer data entry skills
• Must adhere to regular and predictable attendance
• Must be 18 years of age and have a valid driver’s license that meets the requirements
• Able to safely drive a variety of make/model/sizes of vehicles
• Requires standing for extended periods

ADESA Benefits and Perks
Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

Other Requirements
To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

• The physical activity requirements of the position range from Light to Medium Physical Work. 
  • Frequent – standing, watching, touching, listening, walking, talking
  • Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations
• Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. 

Physical Working Conditions

This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.

• • Note:  Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions.  This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal Stuff
Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Schedule (Open Availability Highly Preferred):

• Wed/Thurs/Fri 2PM-1030PM, Sat 12PM-1030PM, Sun 10PM-7AM

Pay Range: $21 hourly

As a Safe and Secure Associate, you will be an integral part of the Safe and Secure Team executing programs and processes at our facility to ensure our associates, customers, and assets are protected. At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors. You will ensure proper protocols are followed with egress and digress procedures. You will be well versed on emergency procedures and will be able to provide assistance when needed. You will play an active role in ensuring our Inventory Control procedures are adhered to.

A Day in the Life 

• Manage and properly document the movement of cars into and out of the Inspection Center entrance and exit gates.
• You will be the face of Carvana to our associates, our vendors, and anyone visiting a site. 
• Lead with effective communication with team, partners, and customers. Ensure you are a strong active listener and are incorporating effective dialogue. 
• Conduct routine patrols of the Inspection Center and Logistics facility yard and buildings - documenting any security and/or safety concerns.
• Become trained and certified on a variety of life saving measures such as first aid, CPR, and AED. Be there when the Team needs you. 
• Partner with your Safe and Secure Team Lead and Safe and Secure Manager to remedy the various requests we receive for badge creation, CCTV review, amongst other components. 
• Promote an incident ready focus everyday at your site. Understand our Incident Response Protocol and ensure appropriate actions are taken when needed. 
• De-escalate situations to ensure we collaborate with partners and team members; keep our Carvana value in mind, “we are all in this together”. 
• Execute the facility Safe and Secure Principles at the entrance/exits. These Principles articulate processes to follow when allowing access and exit from the Carvana Facility/Lot.
• Utilize our Safe and Secure Application (SAS App) and RFID Technology.
• Deliver a service first approach in everything you do.
• Make a difference by exemplifying our Carvana values.

What we’ll offer in return

• Full-Time hourly Position with a competitive wage.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Key Metrics: 

• Unit Loss Rate versus Plan
• Safe and Secure App Execution
• Inventory Control/Accuracy and Tracking 
• Safety Incident Performance
• JIRA Ticket Service Level Score

Basic Qualifications 

• 1-2 years of experience within a customer service environment
• Strong verbal and written communication skills
• Proven track record of strong decision-making in a complex environment
• Ability to relate well with others and establish strong working relationships
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment
• Ability to handle conflict situations in a positive way

Preferred Qualifications 

• Knowledge of CCTV, RFID, Card Access, and other Safe and Secure Technology
• Previous experience supporting an OSHA program – Safety Team
• Experience supporting crisis prevention and/or response plans

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you:

• Must be able to read, write, speak and understand English 
• Must be at least 18 years of age 
• This job position is designated as a safety-sensitive position 
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels 
• Must be able to carry and transport up to 60 pounds up to 20 feet
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance 
• Requires excellent visual acuity and manual dexterity 
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment 
• Requires frequent driving and computer data entry 
• Must adhere to regular and predictable attendance 
• The facility is a 24/7 operation and gates must be manned at all times. 

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Available Schedule (*subject to change based on business needs, open availability highly preferred*): Part Time (overnight) -Friday & Saturday 11pm - 7am

Starting Pay: $17/hour

About Us
ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.
We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.
We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Role and Team

• As a Security Guard, you will be an integral part of the Security Team executing processes at our facility to ensure our associates, customers, and assets are protected.   At our gates, you will be the face of ADESA to our customers, vendors and associates.  You will play an active role in ensuring our Inventory Control procedures are followed.  You will be adept at utilizing ADESA technology.  You will support vehicle location research when necessary.  This position is hourly and reports to the Operations or designated manager. This position may work various shifts and weekends.

Responsibilities

• Secure all gates and buildings and patrol the premises. Sound alarms and notify authorities in case of emergency. 
• Verify only authorized individuals enter the property.  Provide facility directions to customers, vendors and transporters. 
• Check gate passes to ensure vehicles are authorized to exit property.
• Check departing vehicles to guard against theft of company property.
• Greet customers at the gate and provide prompt and courteous service. Resolve customer complaints in a friendly manner.
• When difficult situations arise, de-escalate situations to ensure we win with partners and collaborate on the forefront.
• Using a handheld device, input vehicle information including the VIN number, miles, owner identification, vehicle options, repair orders and any other pertinent information.
• Verify the VIN number being entered matches the VIN number on the shipper’s Bill of Lading.
• Watch and report irregularities such as fire hazards, leaking water pipes and doors left unsecured.
• Account for and identify all keys, codes or other safety and security information
• Maintain a current list of emergency and management telephone numbers
• Maintain good operating condition of all equipment and facilities, including handheld devices and printers.  Notify management of all breakdowns and maintenance needs.
• Maintain a professional appearance and orderly work environment
• Practice and promote teamwork continuously.  Set a good personal example of attitude and performance
• Maintain a good flow of communication with all auction team members and leaders

Skills and Attributes

• 1 - 2 years of experience within a customer service environment
• Strong attention to detail and communication skills
• Ability to relate well with others and establish strong working relationships
• Ability to handle conflict situations in a positive way
• Ability to accurately enter data on a handheld device or computer
• Strong customer service skills
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment

Qualifications

• High School diploma or GED preferred
• Ability to work in all weather conditions
• Requires computer data entry skills
• Must adhere to regular and predictable attendance
• Must be 18 years of age and have a valid driver’s license that meets the requirements
• Able to safely drive a variety of make/model/sizes of vehicles
• Requires standing for extended periods

ADESA Benefits and Perks
Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

Other Requirements
To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

• The physical activity requirements of the position range from Light to Medium Physical Work. 
  • Frequent – standing, watching, touching, listening, walking, talking
  • Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations
• Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. 

Physical Working Conditions

This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.

• • Note:  Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions.  This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal Stuff
Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Schedule (Open Availability Highly Preferred):

• Monday-Friday 8:00am-4:30pm

Pay Range: $20 hourly

As a Safe and Secure Associate, you will be an integral part of the Safe and Secure Team executing programs and processes at our facility to ensure our associates, customers, and assets are protected. At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors. You will ensure proper protocols are followed with egress and digress procedures. You will be well versed on emergency procedures and will be able to provide assistance when needed. You will play an active role in ensuring our Inventory Control procedures are adhered to.

A Day in the Life 

• Manage and properly document the movement of cars into and out of the Inspection Center entrance and exit gates.
• You will be the face of Carvana to our associates, our vendors, and anyone visiting a site. 
• Lead with effective communication with team, partners, and customers. Ensure you are a strong active listener and are incorporating effective dialogue. 
• Conduct routine patrols of the Inspection Center and Logistics facility yard and buildings - documenting any security and/or safety concerns.
• Become trained and certified on a variety of life saving measures such as first aid, CPR, and AED. Be there when the Team needs you. 
• Partner with your Safe and Secure Team Lead and Safe and Secure Manager to remedy the various requests we receive for badge creation, CCTV review, amongst other components. 
• Promote an incident ready focus everyday at your site. Understand our Incident Response Protocol and ensure appropriate actions are taken when needed. 
• De-escalate situations to ensure we collaborate with partners and team members; keep our Carvana value in mind, “we are all in this together”. 
• Execute the facility Safe and Secure Principles at the entrance/exits. These Principles articulate processes to follow when allowing access and exit from the Carvana Facility/Lot.
• Utilize our Safe and Secure Application (SAS App) and RFID Technology.
• Deliver a service first approach in everything you do.
• Make a difference by exemplifying our Carvana values.

What we’ll offer in return

• Full-Time hourly Position with a competitive wage.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Key Metrics: 

• Unit Loss Rate versus Plan
• Safe and Secure App Execution
• Inventory Control/Accuracy and Tracking 
• Safety Incident Performance
• JIRA Ticket Service Level Score

Basic Qualifications 

• 1-2 years of experience within a customer service environment
• Strong verbal and written communication skills
• Proven track record of strong decision-making in a complex environment
• Ability to relate well with others and establish strong working relationships
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment
• Ability to handle conflict situations in a positive way

Preferred Qualifications 

• Knowledge of CCTV, RFID, Card Access, and other Safe and Secure Technology
• Previous experience supporting an OSHA program – Safety Team
• Experience supporting crisis prevention and/or response plans

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you:

• Must be able to read, write, speak and understand English 
• Must be at least 18 years of age 
• This job position is designated as a safety-sensitive position 
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels 
• Must be able to carry and transport up to 60 pounds up to 20 feet
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance 
• Requires excellent visual acuity and manual dexterity 
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment 
• Requires frequent driving and computer data entry 
• Must adhere to regular and predictable attendance 
• The facility is a 24/7 operation and gates must be manned at all times. 

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

About Carvana 

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you 

will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?! 

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and every day we let our passions and creativity foster innovation. We take big 

swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in 

everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re 

not taking our foot off the gas now. Want more of the story? Check out our background here. 

About the team and position 

As a Driver Safe and Secure Area Specialist, you will be an integral part of the Driver Safe and Secure Team, driving success in programs and processes at various facilities in an assigned geographic  area to ensure our driving teams are compliant, safe, and free of risk. You will manage telematics data, drive timely and appropriate compliance documentation, assist in onsite training programs, support our Fleet Management partners by completing onsite vehicle observations, and more!  

What you’ll be doing

• Work with Operations Leadership to correct any non-compliant data in the Electronic Logging Device (ELD) system dashboard - HOS violations, form and manner errors, safety events, vehicle inspection reports not corrected, and unidentified driving events.
• In partnership with Operations Leadership, counsel and advise drivers on proper log completion.
• Partner with Operations Leadership to educate drivers on mistakes they have made and how to avoid repeat DOT violations.
• Assist in the maintenance and administration of Driver Qualification files.
• Involvement with post-incident and new hire training.
• Accident information collection and review.
• Track driver citations and roadside violations. 
• Beta and testing initiatives onsite as department representative. 
• Assist with internal incident investigations.
• Oversee driver safety within a regional area with site visits included.
• Administer spot checks on vehicles to ensure vehicles are of compliance.
• Help with new hire training, as well as remedial and post event training.
• Develop relationships of trust with other departments and demonstrate ability to implement process improvements with counterparts in other departments.
• Exercise prudent discretion regarding confidential and sensitive personnel information.
• Drive safety improvement and accident reduction initiatives through relationships, influence, and relationship building
• Perform other duties as assigned.  

What you should know/have

• 4+ years experience with training, program execution, and/or influencing for behavior change/desired results and at least 2 years of experience in the DOT field
• Flexibility to travel within the designated region assigned up to 25%.
• Ability to exercise prudent discretion regarding confidential and sensitive personnel information
• Strong organizational skills and acute attention to detail.
• Effective communication and time management skills and the proven ability to influence without formal authority
• Competency with Microsoft Word, Excel and Adobe Acrobat, and with standard office equipment like computers, scanners, printers, etc.

We’d love it if you to also had 

• North American Transportation Management Institute (NATMI) safety certification.
• Tenstreet experience.
• Utilization of the product within Driver Qualification File management and forms.
• Motive experience.
• Understanding the software at a level that enables you the ability to make log edits, profile adjustments, troubleshoot equipment issues, and leverage the system features to align with company initiatives within Safety.

What we’ll offer in return

• Full-Time Salary Position with a competitive salary.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A company culture focused on high performance and bar-raising, with vast opportunity to learn and grow.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak and understand English.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Schedule (Open Availability Highly Preferred):

• Monday-Friday 8:00am-4:30pm

Pay Range: $20 hourly

As a Safe and Secure Associate, you will be an integral part of the Safe and Secure Team executing programs and processes at our facility to ensure our associates, customers, and assets are protected. At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors. You will ensure proper protocols are followed with egress and digress procedures. You will be well versed on emergency procedures and will be able to provide assistance when needed. You will play an active role in ensuring our Inventory Control procedures are adhered to.

A Day in the Life 

• Manage and properly document the movement of cars into and out of the Inspection Center entrance and exit gates.
• You will be the face of Carvana to our associates, our vendors, and anyone visiting a site. 
• Lead with effective communication with team, partners, and customers. Ensure you are a strong active listener and are incorporating effective dialogue. 
• Conduct routine patrols of the Inspection Center and Logistics facility yard and buildings - documenting any security and/or safety concerns.
• Become trained and certified on a variety of life saving measures such as first aid, CPR, and AED. Be there when the Team needs you. 
• Partner with your Safe and Secure Team Lead and Safe and Secure Manager to remedy the various requests we receive for badge creation, CCTV review, amongst other components. 
• Promote an incident ready focus everyday at your site. Understand our Incident Response Protocol and ensure appropriate actions are taken when needed. 
• De-escalate situations to ensure we collaborate with partners and team members; keep our Carvana value in mind, “we are all in this together”. 
• Execute the facility Safe and Secure Principles at the entrance/exits. These Principles articulate processes to follow when allowing access and exit from the Carvana Facility/Lot.
• Utilize our Safe and Secure Application (SAS App) and RFID Technology.
• Deliver a service first approach in everything you do.
• Make a difference by exemplifying our Carvana values.

What we’ll offer in return

• Full-Time hourly Position with a competitive wage.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Key Metrics: 

• Unit Loss Rate versus Plan
• Safe and Secure App Execution
• Inventory Control/Accuracy and Tracking 
• Safety Incident Performance
• JIRA Ticket Service Level Score

Basic Qualifications 

• 1-2 years of experience within a customer service environment
• Strong verbal and written communication skills
• Proven track record of strong decision-making in a complex environment
• Ability to relate well with others and establish strong working relationships
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment
• Ability to handle conflict situations in a positive way

Preferred Qualifications 

• Knowledge of CCTV, RFID, Card Access, and other Safe and Secure Technology
• Previous experience supporting an OSHA program – Safety Team
• Experience supporting crisis prevention and/or response plans

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you:

• Must be able to read, write, speak and understand English 
• Must be at least 18 years of age 
• This job position is designated as a safety-sensitive position 
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels 
• Must be able to carry and transport up to 60 pounds up to 20 feet
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance 
• Requires excellent visual acuity and manual dexterity 
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment 
• Requires frequent driving and computer data entry 
• Must adhere to regular and predictable attendance 
• The facility is a 24/7 operation and gates must be manned at all times. 

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Pay Range: $20-$21 hourly

Schedules Available:

• 4am-1230pm with Wed/Thurs OFF
• 8pm-430am with Mon/Tues OFF

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. 

About the team and position

The Safe and Secure Operations Center Associate role is part of a 24/7 security team that analyzes and reports on risks to the company including facility intrusion, natural disasters, terrorism/crime, civil unrest, workplace violence, and other risks. In this role, you will monitor cctv, access control,  and alarm systems for Carvana sites nationwide, operate 24/7 emergency phone lines and triage calls from site contacts, and support on-site Safe and Secure Associates in responding to incidents. You will utilize software to recognize incidents that may place the company’s sites, employees, or brand at risk, analyze the potential impact to the business, and escalate appropriately. The ideal candidate for this role will be naturally inquisitive, interested in current events, and able to quickly analyze new information. This is a client-facing support role. The qualifying candidate must be enthusiastic, energetic and must take pride in helping people solve their Safe and Secure problems. The ideal candidate is also comfortable communicating with company employees, from individual contributors through senior leadership, via telephone, SMS, and e-mail communications. 

What you’ll be doing 

• Deliver exceptional customer service to our internal and external customers. 
• Support everything related to our Safe and Secure technology.
• Become proficient with a variety of tools ranging from enterprise video and access control systems and alarm monitoring platforms to various business intelligence sources and internal collaborative tools.
• Answering routine and emergency calls, monitoring alarms and video equipment including video alarms, door alarms, and duress alarms, and providing general assistance to employees, vendors, and guests.
• Utilize the physical security systems to detect, analyze and alert others regarding any condition impacting Carvana employees, assets, or business.
• Select an appropriate course of action utilizing defined protocols to reduce risk and uncertainty and to create optimal outcomes.
• Provide physical security data and information that allows Safe and Secure managers to assess risk and structure policies and procedures to ensure the best physical security.
• Respond to life safety incidents (medical, safety, natural disasters, etc.) and dispatch Safe and Secure Associates, facilities, police, fire, and EMS personnel as required via telephone, and/or software systems.
• Process requests in a timely manner to ensure desired service levels and compliance requirements are met. Ensure adherence to specific Service Level Agreements.
• Exhibit professional behavior and promote positive working relationships. 
• Maintain regular and predictable attendance in alignment with departmental/divisional policy.
• Maintain various records of communications and events.
• Evaluate incidents that may impact employees, venues, or offices and escalate accordingly to Safe and Secure management and subsequently to other business units as necessary.
• The Operations Center Associate communicates and disseminates information, using established communication vehicles, to key partners using best practices.

What you should know/have

• High school diploma or GED equivalent.
• Two (2) years previous Security Operations or Call Center experience.
• Ability to work flexible hours and shifts, and potential overtime hours as dictated by business need.
• Demonstrated ability to deliver a consistent, top-notch customer service experience. 
• The ability to effectively communicate with remote users via phone or email and troubleshoot problems using remote connectivity tools or sometimes in the blind. 
• Ability to meet deadlines working in a fast-paced environment with minimal direction. 
• Strong interpersonal and communication skills.
• Ability to balance multiple priorities in a fast-paced environment.
• Action-oriented mentality.

We’d love it if you also had

• Bachelor’s degree (ideally in business, finance or criminal justice) from an accredited college or university.
• Experience with Jira, Wrike and/or MS Project project management software.

What we’ll offer in return

• Full-Time hourly NOT REMOTE  OVERNIGHT position with a competitive rate.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak and understand English.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Schedule (Open Availability Highly Preferred):

Fri-Sun 730PM-4AM, Mon-Tue 5PM-130AM

Pay Range: $17 hourly

As a Safe and Secure Associate, you will be an integral part of the Safe and Secure Team executing programs and processes at our facility to ensure our associates, customers, and assets are protected. At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors. You will ensure proper protocols are followed with egress and digress procedures. You will be well versed on emergency procedures and will be able to provide assistance when needed. You will play an active role in ensuring our Inventory Control procedures are adhered to.

A Day in the Life 

• Manage and properly document the movement of cars into and out of the Inspection Center entrance and exit gates.
• You will be the face of Carvana to our associates, our vendors, and anyone visiting a site. 
• Lead with effective communication with team, partners, and customers. Ensure you are a strong active listener and are incorporating effective dialogue. 
• Conduct routine patrols of the Inspection Center and Logistics facility yard and buildings - documenting any security and/or safety concerns.
• Become trained and certified on a variety of life saving measures such as first aid, CPR, and AED. Be there when the Team needs you. 
• Partner with your Safe and Secure Team Lead and Safe and Secure Manager to remedy the various requests we receive for badge creation, CCTV review, amongst other components. 
• Promote an incident ready focus everyday at your site. Understand our Incident Response Protocol and ensure appropriate actions are taken when needed. 
• De-escalate situations to ensure we collaborate with partners and team members; keep our Carvana value in mind, “we are all in this together”. 
• Execute the facility Safe and Secure Principles at the entrance/exits. These Principles articulate processes to follow when allowing access and exit from the Carvana Facility/Lot.
• Utilize our Safe and Secure Application (SAS App) and RFID Technology.
• Deliver a service first approach in everything you do.
• Make a difference by exemplifying our Carvana values.

What we’ll offer in return

• Full-Time hourly Position with a competitive wage.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Key Metrics: 

• Unit Loss Rate versus Plan
• Safe and Secure App Execution
• Inventory Control/Accuracy and Tracking 
• Safety Incident Performance
• JIRA Ticket Service Level Score

Basic Qualifications 

• 1-2 years of experience within a customer service environment
• Strong verbal and written communication skills
• Proven track record of strong decision-making in a complex environment
• Ability to relate well with others and establish strong working relationships
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment
• Ability to handle conflict situations in a positive way

Preferred Qualifications 

• Knowledge of CCTV, RFID, Card Access, and other Safe and Secure Technology
• Previous experience supporting an OSHA program – Safety Team
• Experience supporting crisis prevention and/or response plans

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you:

• Must be able to read, write, speak and understand English 
• Must be at least 18 years of age 
• This job position is designated as a safety-sensitive position 
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels 
• Must be able to carry and transport up to 60 pounds up to 20 feet
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance 
• Requires excellent visual acuity and manual dexterity 
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment 
• Requires frequent driving and computer data entry 
• Must adhere to regular and predictable attendance 
• The facility is a 24/7 operation and gates must be manned at all times. 

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Schedule (Open Availability Highly Preferred):

• Tuesday-Saturday 10:00pm-6:30am

Pay Range: $17 hourly

As a Safe and Secure Associate, you will be an integral part of the Safe and Secure Team executing programs and processes at our facility to ensure our associates, customers, and assets are protected. At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors. You will ensure proper protocols are followed with egress and digress procedures. You will be well versed on emergency procedures and will be able to provide assistance when needed. You will play an active role in ensuring our Inventory Control procedures are adhered to.

A Day in the Life 

• Manage and properly document the movement of cars into and out of the Inspection Center entrance and exit gates.
• You will be the face of Carvana to our associates, our vendors, and anyone visiting a site. 
• Lead with effective communication with team, partners, and customers. Ensure you are a strong active listener and are incorporating effective dialogue. 
• Conduct routine patrols of the Inspection Center and Logistics facility yard and buildings - documenting any security and/or safety concerns.
• Become trained and certified on a variety of life saving measures such as first aid, CPR, and AED. Be there when the Team needs you. 
• Partner with your Safe and Secure Team Lead and Safe and Secure Manager to remedy the various requests we receive for badge creation, CCTV review, amongst other components. 
• Promote an incident ready focus everyday at your site. Understand our Incident Response Protocol and ensure appropriate actions are taken when needed. 
• De-escalate situations to ensure we collaborate with partners and team members; keep our Carvana value in mind, “we are all in this together”. 
• Execute the facility Safe and Secure Principles at the entrance/exits. These Principles articulate processes to follow when allowing access and exit from the Carvana Facility/Lot.
• Utilize our Safe and Secure Application (SAS App) and RFID Technology.
• Deliver a service first approach in everything you do.
• Make a difference by exemplifying our Carvana values.

What we’ll offer in return

• Full-Time hourly Position with a competitive wage.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Key Metrics: 

• Unit Loss Rate versus Plan
• Safe and Secure App Execution
• Inventory Control/Accuracy and Tracking 
• Safety Incident Performance
• JIRA Ticket Service Level Score

Basic Qualifications 

• 1-2 years of experience within a customer service environment
• Strong verbal and written communication skills
• Proven track record of strong decision-making in a complex environment
• Ability to relate well with others and establish strong working relationships
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment
• Ability to handle conflict situations in a positive way

Preferred Qualifications 

• Knowledge of CCTV, RFID, Card Access, and other Safe and Secure Technology
• Previous experience supporting an OSHA program – Safety Team
• Experience supporting crisis prevention and/or response plans

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you:

• Must be able to read, write, speak and understand English 
• Must be at least 18 years of age 
• This job position is designated as a safety-sensitive position 
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels 
• Must be able to carry and transport up to 60 pounds up to 20 feet
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance 
• Requires excellent visual acuity and manual dexterity 
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment 
• Requires frequent driving and computer data entry 
• Must adhere to regular and predictable attendance 
• The facility is a 24/7 operation and gates must be manned at all times. 

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Schedule (Open Availability Highly Preferred):

• Fri, Sat, Sun 730PM-4AM, Mon, Tues 5PM-130AM

Pay Range: $18.50-$19.50 hourly

As a Safe and Secure Associate, you will be an integral part of the Safe and Secure Team executing programs and processes at our facility to ensure our associates, customers, and assets are protected. At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors. You will ensure proper protocols are followed with egress and digress procedures. You will be well versed on emergency procedures and will be able to provide assistance when needed. You will play an active role in ensuring our Inventory Control procedures are adhered to.

A Day in the Life 

• Manage and properly document the movement of cars into and out of the Inspection Center entrance and exit gates.
• You will be the face of Carvana to our associates, our vendors, and anyone visiting a site. 
• Lead with effective communication with team, partners, and customers. Ensure you are a strong active listener and are incorporating effective dialogue. 
• Conduct routine patrols of the Inspection Center and Logistics facility yard and buildings - documenting any security and/or safety concerns.
• Become trained and certified on a variety of life saving measures such as first aid, CPR, and AED. Be there when the Team needs you. 
• Partner with your Safe and Secure Team Lead and Safe and Secure Manager to remedy the various requests we receive for badge creation, CCTV review, amongst other components. 
• Promote an incident ready focus everyday at your site. Understand our Incident Response Protocol and ensure appropriate actions are taken when needed. 
• De-escalate situations to ensure we collaborate with partners and team members; keep our Carvana value in mind, “we are all in this together”. 
• Execute the facility Safe and Secure Principles at the entrance/exits. These Principles articulate processes to follow when allowing access and exit from the Carvana Facility/Lot.
• Utilize our Safe and Secure Application (SAS App) and RFID Technology.
• Deliver a service first approach in everything you do.
• Make a difference by exemplifying our Carvana values.

What we’ll offer in return

• Full-Time hourly Position with a competitive wage.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Key Metrics: 

• Unit Loss Rate versus Plan
• Safe and Secure App Execution
• Inventory Control/Accuracy and Tracking 
• Safety Incident Performance
• JIRA Ticket Service Level Score

Basic Qualifications 

• 1-2 years of experience within a customer service environment
• Strong verbal and written communication skills
• Proven track record of strong decision-making in a complex environment
• Ability to relate well with others and establish strong working relationships
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment
• Ability to handle conflict situations in a positive way

Preferred Qualifications 

• Knowledge of CCTV, RFID, Card Access, and other Safe and Secure Technology
• Previous experience supporting an OSHA program – Safety Team
• Experience supporting crisis prevention and/or response plans

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you:

• Must be able to read, write, speak and understand English 
• Must be at least 18 years of age 
• This job position is designated as a safety-sensitive position 
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels 
• Must be able to carry and transport up to 60 pounds up to 20 feet
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance 
• Requires excellent visual acuity and manual dexterity 
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment 
• Requires frequent driving and computer data entry 
• Must adhere to regular and predictable attendance 
• The facility is a 24/7 operation and gates must be manned at all times. 

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Available Schedule: 2nd shift rotating days (*subject to change based on business needs, open availability highly preferred*): 2nd Shift - Rotating Days

Starting Pay: $16.00

About Us
ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.
We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.
We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Role and Team

• As a Security Guard, you will be an integral part of the Security Team executing processes at our facility to ensure our associates, customers, and assets are protected.   At our gates, you will be the face of ADESA to our customers, vendors and associates.  You will play an active role in ensuring our Inventory Control procedures are followed.  You will be adept at utilizing ADESA technology.  You will support vehicle location research when necessary.  This position is hourly and reports to the Operations or designated manager. This position may work various shifts and weekends.

Responsibilities

• Secure all gates and buildings and patrol the premises. Sound alarms and notify authorities in case of emergency. 
• Verify only authorized individuals enter the property.  Provide facility directions to customers, vendors and transporters. 
• Check gate passes to ensure vehicles are authorized to exit property.
• Check departing vehicles to guard against theft of company property.
• Greet customers at the gate and provide prompt and courteous service. Resolve customer complaints in a friendly manner.
• When difficult situations arise, de-escalate situations to ensure we win with partners and collaborate on the forefront.
• Using a handheld device, input vehicle information including the VIN number, miles, owner identification, vehicle options, repair orders and any other pertinent information.
• Verify the VIN number being entered matches the VIN number on the shipper’s Bill of Lading.
• Watch and report irregularities such as fire hazards, leaking water pipes and doors left unsecured.
• Account for and identify all keys, codes or other safety and security information
• Maintain a current list of emergency and management telephone numbers
• Maintain good operating condition of all equipment and facilities, including handheld devices and printers.  Notify management of all breakdowns and maintenance needs.
• Maintain a professional appearance and orderly work environment
• Practice and promote teamwork continuously.  Set a good personal example of attitude and performance
• Maintain a good flow of communication with all auction team members and leaders

Skills and Attributes

• 1 - 2 years of experience within a customer service environment
• Strong attention to detail and communication skills
• Ability to relate well with others and establish strong working relationships
• Ability to handle conflict situations in a positive way
• Ability to accurately enter data on a handheld device or computer
• Strong customer service skills
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment

Qualifications

• High School diploma or GED preferred
• Ability to work in all weather conditions
• Requires computer data entry skills
• Must adhere to regular and predictable attendance
• Must be 18 years of age and have a valid driver’s license that meets the requirements
• Able to safely drive a variety of make/model/sizes of vehicles
• Requires standing for extended periods

ADESA Benefits and Perks
Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

Other Requirements
To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

• The physical activity requirements of the position range from Light to Medium Physical Work. 
  • Frequent – standing, watching, touching, listening, walking, talking
  • Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations
• Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. 

Physical Working Conditions

This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.

• • Note:  Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions.  This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal Stuff
Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Available Schedule (*subject to change based on business needs, open availability highly preferred*): Monday-Friday 11:00pm-7:00am

About Us
ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.
We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.
We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Role and Team

• As a Security Guard, you will be an integral part of the Security Team executing processes at our facility to ensure our associates, customers, and assets are protected.   At our gates, you will be the face of ADESA to our customers, vendors and associates.  You will play an active role in ensuring our Inventory Control procedures are followed.  You will be adept at utilizing ADESA technology.  You will support vehicle location research when necessary.  This position is hourly and reports to the Operations or designated manager. This position may work various shifts and weekends.

Responsibilities

• Secure all gates and buildings and patrol the premises. Sound alarms and notify authorities in case of emergency. 
• Verify only authorized individuals enter the property.  Provide facility directions to customers, vendors and transporters. 
• Check gate passes to ensure vehicles are authorized to exit property.
• Check departing vehicles to guard against theft of company property.
• Greet customers at the gate and provide prompt and courteous service. Resolve customer complaints in a friendly manner.
• When difficult situations arise, de-escalate situations to ensure we win with partners and collaborate on the forefront.
• Using a handheld device, input vehicle information including the VIN number, miles, owner identification, vehicle options, repair orders and any other pertinent information.
• Verify the VIN number being entered matches the VIN number on the shipper’s Bill of Lading.
• Watch and report irregularities such as fire hazards, leaking water pipes and doors left unsecured.
• Account for and identify all keys, codes or other safety and security information
• Maintain a current list of emergency and management telephone numbers
• Maintain good operating condition of all equipment and facilities, including handheld devices and printers.  Notify management of all breakdowns and maintenance needs.
• Maintain a professional appearance and orderly work environment
• Practice and promote teamwork continuously.  Set a good personal example of attitude and performance
• Maintain a good flow of communication with all auction team members and leaders

Skills and Attributes

• 1 - 2 years of experience within a customer service environment
• Strong attention to detail and communication skills
• Ability to relate well with others and establish strong working relationships
• Ability to handle conflict situations in a positive way
• Ability to accurately enter data on a handheld device or computer
• Strong customer service skills
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment

Qualifications

• High School diploma or GED preferred
• Ability to work in all weather conditions
• Requires computer data entry skills
• Must adhere to regular and predictable attendance
• Must be 18 years of age and have a valid driver’s license that meets the requirements
• Able to safely drive a variety of make/model/sizes of vehicles
• Requires standing for extended periods

ADESA Benefits and Perks
Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

Other Requirements
To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

• The physical activity requirements of the position range from Light to Medium Physical Work. 
  • Frequent – standing, watching, touching, listening, walking, talking
  • Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations
• Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. 

Physical Working Conditions

This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.

• Note:  Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions.  This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal Stuff
Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Pay Range: $50-$62k annually 

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. 

About the team and position

As a Functional Lead, you will be an integral part of the Safe and Secure Team executing programs and processes at our Headquarter facilities to ensure our team members and assets are protected. At our front desks, our Safe & Secure Associates are the face of Carvana to our employees, vendors, and visitors. As a Functional Lead, you’ll be the direct supervisor of these Associates which includes supervising their day-to-day activities as a team, providing training and coaching on proper protocols/procedures, and continuously upholding a high level of performance.

You will be a leader in Safe & Secure and act as a representative of Carvana to both internal and external partners in routine meetings and day-to-day activities.  The ideal candidate for this role is passionate about developing and maintaining effective security and safety policies. This role requires the ability to articulate and demonstrate desired behavior, provide timely, effective, and actionable feedback, and to motivate others to balance urgency and quality.

What you’ll be doing

• Oversee day-to-day activities of assigned team; identify team’s strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve.
• Identify and evaluate trends, evaluate outcomes, and develop plans to accomplish team tasks and objectives.  
• Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills.  
• Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values.
• Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals.
• Prevent and resolve conflict among team members.
• Monitor and ensure adherence to systems, policies, procedures, and performance standards.
• Maintain staff by recruiting, selecting, orienting, and training employees.
• Positively reinforce and monitor progress toward team goals.
• Timely and effectively communicate information to other relevant teams and stakeholders.
• Support leadership and participate in implementation and execution of team/department initiatives, and strategies.
• Escalate significant high risk issues to senior-level management as necessary and provide recommendations to ensure our teams are safe and our business operations are maintained.
• Ensure the safety of our associates by monitoring and developing solutions that meet all local, state and federal requirements.
• Implement, execute, and directly lead our Incident Management program at our HQ locations.
• Plan and Lead the Incident Management Program for the site, focusing on sustainable awareness and effective preparedness. Key facilitator in an emergency situation for the site. 
• Directly lead the processes related to our Safe & Secure Technology that supports our HQ locations Ensure equipment is properly functioning, that issues are addressed, and that our processes relating to badge access, server room controls, monitoring alerts, and overall health of the program are running like a well oiled machine. 
• Ensure the team properly records all incidents, ensures system information is accurate and actionable. Complete after action reviews to determine root causes of reported safety incidents and make improvement recommendations to the Manager, Corporate Security.
• Implement and monitor visitor and vendor check-in processes, providing regular team member training and coaching. 
• Implement and conduct risk assessments of our HQ facilities.
• Work with the Safe and Secure Operations Center leadership to provide support when business needs require.
• Assign work and hold team members accountable to expectations and deliverables.
• Ensure the team always has appropriate staffing that meet relevant KPIs and goals.
• Be available and onsite during business hours that could occasionally exceed 40 hours in a week. 
• Occasionally be available outside of traditional business hours, as needed. 
• Perform other duties as assigned.

What you should know/have

• High School Diploma or equivalent.
• 3+ years experience in physical security operations and/or loss prevention.
• 1+ years experience directly supervising/managing a team.
• Demonstrated ability to coach team members to deliver a consistent, top-notch customer service experience. 
• Experience working closely and communicating effectively with a diverse set of stakeholders in an ever-changing, rapid growth environment with tight deadlines. 
• Demonstrated ability to take initiative in a constantly-changing work environment while maintaining flexibility and a collaborative attitude. 
• Excellent verbal and written communication skills. 
• Able to help create, develop and implement process improvement(s).
• Crisis Management Leadership experience.
• Valid driver’s license and insurable DMV required.

We’d love it if you also have

• A Bachelor’s degree (or higher) from an accredited college or university, ideally in business, criminal justice, crisis management, security operations.
• Experience with project management software.

Proficiency in Microsoft Excel/Google Sheets.

What we’ll offer in return

• Full-Time Salaried position.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.

• A company culture focused on high performance and bar-raising, with vast opportunity to learn and grow.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak and understand English.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Available Schedule (*subject to change based on business needs, open availability highly preferred*): Monday - Friday 3pm-11pm

Starting Pay: $15 Hourly

About Us
ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.
We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.
We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Role and Team

• As a Security Guard, you will be an integral part of the Security Team executing processes at our facility to ensure our associates, customers, and assets are protected.   At our gates, you will be the face of ADESA to our customers, vendors and associates.  You will play an active role in ensuring our Inventory Control procedures are followed.  You will be adept at utilizing ADESA technology.  You will support vehicle location research when necessary.  This position is hourly and reports to the Operations or designated manager. This position may work various shifts and weekends.

Responsibilities

• Secure all gates and buildings and patrol the premises. Sound alarms and notify authorities in case of emergency. 
• Verify only authorized individuals enter the property.  Provide facility directions to customers, vendors and transporters. 
• Check gate passes to ensure vehicles are authorized to exit property.
• Check departing vehicles to guard against theft of company property.
• Greet customers at the gate and provide prompt and courteous service. Resolve customer complaints in a friendly manner.
• When difficult situations arise, de-escalate situations to ensure we win with partners and collaborate on the forefront.
• Using a handheld device, input vehicle information including the VIN number, miles, owner identification, vehicle options, repair orders and any other pertinent information.
• Verify the VIN number being entered matches the VIN number on the shipper’s Bill of Lading.
• Watch and report irregularities such as fire hazards, leaking water pipes and doors left unsecured.
• Account for and identify all keys, codes or other safety and security information
• Maintain a current list of emergency and management telephone numbers
• Maintain good operating condition of all equipment and facilities, including handheld devices and printers.  Notify management of all breakdowns and maintenance needs.
• Maintain a professional appearance and orderly work environment
• Practice and promote teamwork continuously.  Set a good personal example of attitude and performance
• Maintain a good flow of communication with all auction team members and leaders

Skills and Attributes

• 1 - 2 years of experience within a customer service environment
• Strong attention to detail and communication skills
• Ability to relate well with others and establish strong working relationships
• Ability to handle conflict situations in a positive way
• Ability to accurately enter data on a handheld device or computer
• Strong customer service skills
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment

Qualifications

• High School diploma or GED preferred
• Ability to work in all weather conditions
• Requires computer data entry skills
• Must adhere to regular and predictable attendance
• Must be 18 years of age and have a valid driver’s license that meets the requirements
• Able to safely drive a variety of make/model/sizes of vehicles
• Requires standing for extended periods

ADESA Benefits and Perks
Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

Other Requirements
To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

• The physical activity requirements of the position range from Light to Medium Physical Work. 
  • Frequent – standing, watching, touching, listening, walking, talking
  • Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations
• Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. 

Physical Working Conditions

This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.

• • Note:  Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions.  This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal Stuff
Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Schedule (Open Availability Highly Preferred):

• 10p-6:30am  Sunday-Thursday

Pay Range: $17.50 hourly

As a Safe and Secure Associate, you will be an integral part of the Safe and Secure Team executing programs and processes at our facility to ensure our associates, customers, and assets are protected. At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors. You will ensure proper protocols are followed with egress and digress procedures. You will be well versed on emergency procedures and will be able to provide assistance when needed. You will play an active role in ensuring our Inventory Control procedures are adhered to.

A Day in the Life 

• Manage and properly document the movement of cars into and out of the Inspection Center entrance and exit gates.
• You will be the face of Carvana to our associates, our vendors, and anyone visiting a site. 
• Lead with effective communication with team, partners, and customers. Ensure you are a strong active listener and are incorporating effective dialogue. 
• Conduct routine patrols of the Inspection Center and Logistics facility yard and buildings - documenting any security and/or safety concerns.
• Become trained and certified on a variety of life saving measures such as first aid, CPR, and AED. Be there when the Team needs you. 
• Partner with your Safe and Secure Team Lead and Safe and Secure Manager to remedy the various requests we receive for badge creation, CCTV review, amongst other components. 
• Promote an incident ready focus everyday at your site. Understand our Incident Response Protocol and ensure appropriate actions are taken when needed. 
• De-escalate situations to ensure we collaborate with partners and team members; keep our Carvana value in mind, “we are all in this together”. 
• Execute the facility Safe and Secure Principles at the entrance/exits. These Principles articulate processes to follow when allowing access and exit from the Carvana Facility/Lot.
• Utilize our Safe and Secure Application (SAS App) and RFID Technology.
• Deliver a service first approach in everything you do.
• Make a difference by exemplifying our Carvana values.

What we’ll offer in return

• Full-Time hourly Position with a competitive wage.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Key Metrics: 

• Unit Loss Rate versus Plan
• Safe and Secure App Execution
• Inventory Control/Accuracy and Tracking 
• Safety Incident Performance
• JIRA Ticket Service Level Score

Basic Qualifications 

• 1-2 years of experience within a customer service environment
• Strong verbal and written communication skills
• Proven track record of strong decision-making in a complex environment
• Ability to relate well with others and establish strong working relationships
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment
• Ability to handle conflict situations in a positive way

Preferred Qualifications 

• Knowledge of CCTV, RFID, Card Access, and other Safe and Secure Technology
• Previous experience supporting an OSHA program – Safety Team
• Experience supporting crisis prevention and/or response plans

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you:

• Must be able to read, write, speak and understand English 
• Must be at least 18 years of age 
• This job position is designated as a safety-sensitive position 
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels 
• Must be able to carry and transport up to 60 pounds up to 20 feet
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance 
• Requires excellent visual acuity and manual dexterity 
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment 
• Requires frequent driving and computer data entry 
• Must adhere to regular and predictable attendance 
• The facility is a 24/7 operation and gates must be manned at all times. 

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

FULL TIME: Approximately 40 hours a week (this is NOT just for the summer)

About Us
ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.
We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.
We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!

Role and Team

• Reporting to the Security Operations Manager, secure all gates, checking all incoming and outgoing vehicles for proper authority to enter or exit. Ensure all personnel entering the facility have proper authority and to secure and monitor entire auction facility after business hours in accordance with corporate and security guidelines policies and procedures. Perform all duties assigned by the Security Operations Manager or designated manager. Must know, practice, and ensure that company policies and procedures and state or federal laws are followed at all times.

Security Guard Specific Responsibilities

1. Provide prompt and courteous service:
2. Demonstrate friendliness and greet every customer as they enter and participate at the sale.
3. Maintain a professional appearance and a neat work environment consistent with the company policy.
4. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions.
5. Resolve any customer complaints in a friendly, courteous manner. Advise Security Operations Manager or designated manager of all serious complaints or incidences.
6. Inspect the fence line for indications of unauthorized entry or potential security risks.
7. Ensure the offices, auction building, and grounds are secured at established times. Note any security, safety, or fire hazards.
8. Watch for and report irregularities, such as fire hazards, leaking water pipes and security doors left unlocked.
9. Secure gates at established times and patrol auction property. Check for unlocked doors. Maintain radio contact with the main gate.
10. Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles and apprehend or expel miscreants.
11. Sound alarm or call police or fire department by telephone in case of fire or presence of unauthorized persons.
12. Permit authorized persons to enter property. Observes departing personnel to guard against theft of company property.
13. Practice and promote teamwork at all times. Set a good personal example of attitude and performance.
14. Ensure proper follow-through on all directives, bulletins, schedules and accounting from the Security Operations Manager or designated manager or other corporate sources. Maintain a good flow of communication with other auction personnel.
15. Recommend new customer services and procedures to the General Manager or designated manager.
16. Monitor and control all facility conditions, vehicles, property and equipment within corporate standards for security and safety purposes.
17. Advise Security Operations Manager or designated manager and Maintenance of all breakdowns and maintenance needs immediately. Ensure good routine preventative maintenance.
18. Make sure that area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries and loss or damage to any property. Report all incidents to the Lot Manager immediately. Practice proper loss prevention and reaction procedures. Report all incidents properly and immediately.
19. Account for and identify all keys, codes or other safety or security information.
20. Maintain a current list of emergency and Management phone numbers.

Security Lead – Specific Responsibilities and Skills: in addition to above Security Guard responsibilities and skills

Receive and review reports of all activity:

• Filing of Daily Activity Reports (DAR)
• Special Reports (SR)
• Lost and Found Reports (LFR)
• Security Incident Reports (SIR)

1. Manage time sheets, scheduling of shifts for employees and all related documents.
2. Conduct training for new employees.
3. Attend weekly auction site meetings.
4. Understand all auction procedures and roles – build and maintain relationships with every department within the auction and know their role and purpose.
5. Resolve conflicts and concerns with employees and/or customers.
6. Monitor/Manage cameras and observe footage.
7. Review all worker’s compensation and incident reports.
8. Must be able to communicate to customers in a clear and professional manner regarding regulations, prohibitions, and policies of the company.
9. Help customers location their vehicles on the property.
10. Answer phone calls: directions to auction, location of vehicles, vehicle information, etc
11. Receive vehicles for auction: mark to correct account/customer and guide to proper check in lanes.
12. Release vehicles: ensure correct gate release matches vehicle by verifying the vehicle identification number (VIN), stock number and is authorized to leave the property.
13. Inspect vehicles leaving the property to deter theft.
14. Respond to CCTV (Control Center TV) calls and check reported area and file reports of each call.

Security Guard – Qualifications

• Prefer High School Diploma or GED.
• One (1) year of security experience preferred.
• EMS (Emergency Medical Services) Certification required.
• Must have ability to work various shifts, weekends and/or nights.
• Must be qualified to operate a motor vehicle (automatic and standard).
• Must possess a valid driver’s license.
• Basic computer skills required.

Security Lead – Qualifications

• A minimum of one (1) to (3) years of customer service experience preferred.
• Strong computer ability with basic knowledge in Microsoft Office Suite including Word, Excel and Outlook.
• Ability to work independently and exercise good business judgement and discretion to analyze and address opportunities.
• Well-organized and responsible with an aptitude in problem solving.
• Excellent verbal and written communication skills.
• Strong multitasking skills along with the ability to adapt to changing work environments.
• Must have qualifications in Security Guard.
• Must be able to perform all Security Guard responsibilities and skills.

Physical Requirements and Working Conditions:

The physical activity requirements of the position are from Light to Medium Physical Work.

Visual acuity requirements include color, depth perception, field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions.

• Constant - standing, watching, touching, and fingering, listening, walking
• Frequent – talking, reaching, grasping, kneeling, stooping, crouching
• Occasional – pushing, pulling, lifting
• Potential - running, jumping, yelling, or other rapid or forceful movement in emergency situations

This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.

Legal Stuff
Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Schedule (Open Availability Highly Preferred):

• Sat-Wed 2p-10p (Thur/Fri OFF)
• Fri-Sun 7p-3:30a Mon & Thur 5p-1:30a (Tues/Wed OFF)

Pay Range: $16.50-$19.50 hourly

As a Safe and Secure Associate, you will be an integral part of the Safe and Secure Team executing programs and processes at our facility to ensure our associates, customers, and assets are protected. At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors. You will ensure proper protocols are followed with egress and digress procedures. You will be well versed on emergency procedures and will be able to provide assistance when needed. You will play an active role in ensuring our Inventory Control procedures are adhered to.

A Day in the Life 

• Manage and properly document the movement of cars into and out of the Inspection Center entrance and exit gates.
• You will be the face of Carvana to our associates, our vendors, and anyone visiting a site. 
• Lead with effective communication with team, partners, and customers. Ensure you are a strong active listener and are incorporating effective dialogue. 
• Conduct routine patrols of the Inspection Center and Logistics facility yard and buildings - documenting any security and/or safety concerns.
• Become trained and certified on a variety of life saving measures such as first aid, CPR, and AED. Be there when the Team needs you. 
• Partner with your Safe and Secure Team Lead and Safe and Secure Manager to remedy the various requests we receive for badge creation, CCTV review, amongst other components. 
• Promote an incident ready focus everyday at your site. Understand our Incident Response Protocol and ensure appropriate actions are taken when needed. 
• De-escalate situations to ensure we collaborate with partners and team members; keep our Carvana value in mind, “we are all in this together”. 
• Execute the facility Safe and Secure Principles at the entrance/exits. These Principles articulate processes to follow when allowing access and exit from the Carvana Facility/Lot.
• Utilize our Safe and Secure Application (SAS App) and RFID Technology.
• Deliver a service first approach in everything you do.
• Make a difference by exemplifying our Carvana values.

What we’ll offer in return

• Full-Time hourly Position with a competitive wage.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Key Metrics: 

• Unit Loss Rate versus Plan
• Safe and Secure App Execution
• Inventory Control/Accuracy and Tracking 
• Safety Incident Performance
• JIRA Ticket Service Level Score

Basic Qualifications 

• 1-2 years of experience within a customer service environment
• Strong verbal and written communication skills
• Proven track record of strong decision-making in a complex environment
• Ability to relate well with others and establish strong working relationships
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment
• Ability to handle conflict situations in a positive way

Preferred Qualifications 

• Knowledge of CCTV, RFID, Card Access, and other Safe and Secure Technology
• Previous experience supporting an OSHA program – Safety Team
• Experience supporting crisis prevention and/or response plans

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you:

• Must be able to read, write, speak and understand English 
• Must be at least 18 years of age 
• This job position is designated as a safety-sensitive position 
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels 
• Must be able to carry and transport up to 60 pounds up to 20 feet
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance 
• Requires excellent visual acuity and manual dexterity 
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment 
• Requires frequent driving and computer data entry 
• Must adhere to regular and predictable attendance 
• The facility is a 24/7 operation and gates must be manned at all times. 

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Schedule (Open Availability Highly Preferred):

• Monday - Friday 10PM-630AM

Pay Range: $18.50-$19.50 hourly

As a Safe and Secure Associate, you will be an integral part of the Safe and Secure Team executing programs and processes at our facility to ensure our associates, customers, and assets are protected. At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors. You will ensure proper protocols are followed with egress and digress procedures. You will be well versed on emergency procedures and will be able to provide assistance when needed. You will play an active role in ensuring our Inventory Control procedures are adhered to.

A Day in the Life 

• Manage and properly document the movement of cars into and out of the Inspection Center entrance and exit gates.
• You will be the face of Carvana to our associates, our vendors, and anyone visiting a site. 
• Lead with effective communication with team, partners, and customers. Ensure you are a strong active listener and are incorporating effective dialogue. 
• Conduct routine patrols of the Inspection Center and Logistics facility yard and buildings - documenting any security and/or safety concerns.
• Become trained and certified on a variety of life saving measures such as first aid, CPR, and AED. Be there when the Team needs you. 
• Partner with your Safe and Secure Team Lead and Safe and Secure Manager to remedy the various requests we receive for badge creation, CCTV review, amongst other components. 
• Promote an incident ready focus everyday at your site. Understand our Incident Response Protocol and ensure appropriate actions are taken when needed. 
• De-escalate situations to ensure we collaborate with partners and team members; keep our Carvana value in mind, “we are all in this together”. 
• Execute the facility Safe and Secure Principles at the entrance/exits. These Principles articulate processes to follow when allowing access and exit from the Carvana Facility/Lot.
• Utilize our Safe and Secure Application (SAS App) and RFID Technology.
• Deliver a service first approach in everything you do.
• Make a difference by exemplifying our Carvana values.

What we’ll offer in return

• Full-Time hourly Position with a competitive wage.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Key Metrics: 

• Unit Loss Rate versus Plan
• Safe and Secure App Execution
• Inventory Control/Accuracy and Tracking 
• Safety Incident Performance
• JIRA Ticket Service Level Score

Basic Qualifications 

• 1-2 years of experience within a customer service environment
• Strong verbal and written communication skills
• Proven track record of strong decision-making in a complex environment
• Ability to relate well with others and establish strong working relationships
• Ability to organize, plan, and execute multiple tasks in a fast-paced work environment
• Ability to handle conflict situations in a positive way

Preferred Qualifications 

• Knowledge of CCTV, RFID, Card Access, and other Safe and Secure Technology
• Previous experience supporting an OSHA program – Safety Team
• Experience supporting crisis prevention and/or response plans

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you:

• Must be able to read, write, speak and understand English 
• Must be at least 18 years of age 
• This job position is designated as a safety-sensitive position 
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels 
• Must be able to carry and transport up to 60 pounds up to 20 feet
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance 
• Requires excellent visual acuity and manual dexterity 
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment 
• Requires frequent driving and computer data entry 
• Must adhere to regular and predictable attendance 
• The facility is a 24/7 operation and gates must be manned at all times. 

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Pay Range: $20-$21 hourly

Schedules Available:

• 8pm-430am with Mon/Tues OFF

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here. 

About the team and position

The Safe and Secure Operations Center Associate role is part of a 24/7 security team that analyzes and reports on risks to the company including facility intrusion, natural disasters, terrorism/crime, civil unrest, workplace violence, and other risks. In this role, you will monitor cctv, access control,  and alarm systems for Carvana sites nationwide, operate 24/7 emergency phone lines and triage calls from site contacts, and support on-site Safe and Secure Associates in responding to incidents. You will utilize software to recognize incidents that may place the company’s sites, employees, or brand at risk, analyze the potential impact to the business, and escalate appropriately. The ideal candidate for this role will be naturally inquisitive, interested in current events, and able to quickly analyze new information. This is a client-facing support role. The qualifying candidate must be enthusiastic, energetic and must take pride in helping people solve their Safe and Secure problems. The ideal candidate is also comfortable communicating with company employees, from individual contributors through senior leadership, via telephone, SMS, and e-mail communications. 

What you’ll be doing 

• Deliver exceptional customer service to our internal and external customers. 
• Support everything related to our Safe and Secure technology.
• Become proficient with a variety of tools ranging from enterprise video and access control systems and alarm monitoring platforms to various business intelligence sources and internal collaborative tools.
• Answering routine and emergency calls, monitoring alarms and video equipment including video alarms, door alarms, and duress alarms, and providing general assistance to employees, vendors, and guests.
• Utilize the physical security systems to detect, analyze and alert others regarding any condition impacting Carvana employees, assets, or business.
• Select an appropriate course of action utilizing defined protocols to reduce risk and uncertainty and to create optimal outcomes.
• Provide physical security data and information that allows Safe and Secure managers to assess risk and structure policies and procedures to ensure the best physical security.
• Respond to life safety incidents (medical, safety, natural disasters, etc.) and dispatch Safe and Secure Associates, facilities, police, fire, and EMS personnel as required via telephone, and/or software systems.
• Process requests in a timely manner to ensure desired service levels and compliance requirements are met. Ensure adherence to specific Service Level Agreements.
• Exhibit professional behavior and promote positive working relationships. 
• Maintain regular and predictable attendance in alignment with departmental/divisional policy.
• Maintain various records of communications and events.
• Evaluate incidents that may impact employees, venues, or offices and escalate accordingly to Safe and Secure management and subsequently to other business units as necessary.
• The Operations Center Associate communicates and disseminates information, using established communication vehicles, to key partners using best practices.

What you should know/have

• High school diploma or GED equivalent.
• Two (2) years previous Security Operations or Call Center experience.
• Ability to work flexible hours and shifts, and potential overtime hours as dictated by business need.
• Demonstrated ability to deliver a consistent, top-notch customer service experience. 
• The ability to effectively communicate with remote users via phone or email and troubleshoot problems using remote connectivity tools or sometimes in the blind. 
• Ability to meet deadlines working in a fast-paced environment with minimal direction. 
• Strong interpersonal and communication skills.
• Ability to balance multiple priorities in a fast-paced environment.
• Action-oriented mentality.

We’d love it if you also had

• Bachelor’s degree (ideally in business, finance or criminal justice) from an accredited college or university.
• Experience with Jira, Wrike and/or MS Project project management software.

What we’ll offer in return

• Full-Time hourly NOT REMOTE  OVERNIGHT position with a competitive rate.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak and understand English.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.