LearnUpon is looking for a Talent & Operations Partner to join our growing team in Salt Lake City. This is a part time role, working 3 days per week from our Salt Lake City office. 

LearnUpon LMS helps organizations train their employees, partners, and customers. Businesses can manage, track, and achieve their unique learning goals — all through a single, powerful solution.

With offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney, we are a global team with lots of diverse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do. Our culture fosters an open, collaborative and supportive environment where our accomplishments are celebrated and encouraged. We're always striving for the best solution (not the easy one). We’re proud of our success and we’re humble and hungry to achieve more. 

What will I be doing?

As our Talent & Operations Partner, reporting to the Sr. Manager, Talent & People Operations with a dotted line to our Workplace Manager, you’ll drive recruitment and workplace operations across North America. You’ll keep US hiring activity moving smoothly while creating a welcoming, organised, and connected workplace experience across our US offices.

Talent Acquisition

• Managing the full recruitment process for all roles in North America including sourcing, screening, and scheduling
• Collaborating with hiring managers to understand their hiring needs
• Educating hiring managers and interview panels on our hiring process and recruitment best practices
• Providing timely feedback to all candidates, ensuring a strong candidate experience
• Tracking, analyzing and regularly reporting on hiring progress
• Implement scalable improvements to our recruiting strategy and processes
• Working closely with our People Operations team to deliver a standout candidate experience, all the way through to onboarding
• Supporting our employer branding efforts, including representing LearnUpon at events such as job fairs or conferences
• Assisting on other roles across the company as required

Workplace Operations:

• Working with building management in Salt Lake City and Philadelphia to create keycards for new hires, collect keycards as employees offboard, and escalate any facility issues
• Managing the relationships with local vendors
• Ordering catering and office supplies as needed
• Keeping the office tidy and organised
• Owning the US social calendar in partnership with the Social Club, including all seasonal and EOQ celebrations.
• Managing the Workplace budgets for Salt Lake City and Philadelphia

What skills do I need?                                                                      

• At least 2 years’ experience hiring for a range of roles at all levels
• Experience with various interview formats (in-person, phone, Zoom)
• Experience with Applicant Tracking Systems (we use Greenhouse)
• Experience with proactive sourcing, LinkedIn Recruiter, and in-person events.
• Excellent organizational skills
• Fluency in both written and spoken English

Not required but considered a big plus

• Recruitment experience in a tech / SaaS scale-up environment
• Experience working in the LMS/ Learning Tech industry
• Experience managing budgets

Why work with us?

• Competitive salary and company ESOP.
• Private health insurance scheme.
• Employer-Contributed Pension/401k. 
• 25 days’ PTO and 1 annual company wellness day off per year.
• Excellent career progression - take LearnUpon where you think it can go.

What is the Hiring Process?

Applicants for the position can expect the following hiring process:

• Qualified applicants will be invited to a call with the Hiring Manager.
• Successful candidates will then be invited to a practical interview with members of our People & Workplace teams.
• Finally, candidates will have an interview with a member of our C-Suite team.
• Successful candidates will be contacted with an offer to join our team.

LearnUpon is an Equal Opportunities Employer. We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.

By applying for this job, you agree to LearnUpon's Privacy Policy. Find out more about our privacy policy here

Visit our Careers site to find out more about working for LearnUpon, and check us out on Instagram.

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Join the Square Strategic Account Management team and help our merchants grow their business! The Strategic Account Management team partners with Mid Market business owners to help them get the most from Square - offering tailored guidance to help merchants reach their goals.

As a Strategic Account Manager on our Strategic Food and Beverage (F&B) team, you’ll be at the forefront of helping diverse, dynamic business owners thrive with Square. Reporting to our F&B team lead, your role is all about building meaningful partnerships with Square sellers in the food & Beverage space—understanding their unique needs, crafting innovative solutions, and championing them within Square.

In this role, you’ll become a creative problem-solver, finding ways to tailor our products to suit an array of complex business scenarios. As a trusted advisor, you’ll not only support clients day-to-day but also uncover new growth opportunities, expanding partnerships that fuel their success. This is your chance to be a pivotal force in your clients' journeys, advocating for them with decision-makers and turning their challenges into achievements.

You Will

• Own and maintain relationships across a portfolio of 175+ strategic food and beverage sellers, driving account expansion, retention, and satisfaction
• Understand Food and Beverage customer needs to help achieve their business goals through Square 
• Cross sell and upsell products based on discovering customer needs
• Effectively and strategically address customer concerns and issues
• Help grow our managed accounts program through contracts and renewals
• Conduct business reviews as needed to assess all aspects of the partnership
• Work with our Sales, Support and Product teams to ensure customers have the best possible experience across all aspects of Square

You Have

• 2+ years experience in Sales, Account Management or a related field
• Experience discovering and closing sales opportunities and building client relationships.
• Experience successfully managing a pipeline to achieve revenue targets
• Excellent organizational, analytical, written, and verbal communication skills
• Passion and knowledge about how new technologies can help better serve small and medium size businesses
• Experience within the Food and Beverage industry is preferred

Candidates must live within 50 miles of the following locations: Denver, CO

Pay Transparency

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: $111,700 - $156,600

Zone B: $103,800 - $142,800

Zone C: $98,200 - $135,100

Zone D: $89,400 - $122,900

Amounts listed above include target variable compensation.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Join the Square Strategic Account Management team and help our merchants grow their business! The Strategic Account Management team partners with Mid Market business owners to help them get the most from Square - offering tailored guidance to help merchants reach their goals.

As a Strategic Account Manager on our Strategic Food and Beverage (F&B) team, you’ll be at the forefront of helping diverse, dynamic business owners thrive with Square. Reporting to our F&B team lead, your role is all about building meaningful partnerships with Square sellers in the food & Beverage space—understanding their unique needs, crafting innovative solutions, and championing them within Square.

In this role, you’ll become a creative problem-solver, finding ways to tailor our products to suit an array of complex business scenarios. As a trusted advisor, you’ll not only support clients day-to-day but also uncover new growth opportunities, expanding partnerships that fuel their success. This is your chance to be a pivotal force in your clients' journeys, advocating for them with decision-makers and turning their challenges into achievements.

You Will

• Own and maintain relationships across a portfolio of 175+ strategic food and beverage sellers, driving account expansion, retention, and satisfaction
• Understand Food and Beverage customer needs to help achieve their business goals through Square 
• Cross sell and upsell products based on discovering customer needs
• Effectively and strategically address customer concerns and issues
• Help grow our managed accounts program through contracts and renewals
• Conduct business reviews as needed to assess all aspects of the partnership
• Work with our Sales, Support and Product teams to ensure customers have the best possible experience across all aspects of Square

You Have

• 2+ years experience in Sales, Account Management or a related field
• Experience discovering and closing sales opportunities and building client relationships.
• Experience successfully managing a pipeline to achieve revenue targets
• Excellent organizational, analytical, written, and verbal communication skills
• Passion and knowledge about how new technologies can help better serve small and medium size businesses
• Experience within the Food and Beverage industry is preferred

Candidates must live within 50 miles of the following locations: Salt Lake City, UT

Pay Transparency

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: $111,700 - $156,600

Zone B: $103,800 - $142,800

Zone C: $98,200 - $135,100

Zone D: $89,400 - $122,900

Amounts listed above include target variable compensation.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Position Overview:

Woolpert is hiring an Engineer Project Manager to join our dynamic Aviation team in Utah! This role may work a hybrid schedule in either our Salt Lake City or St. George, Utah Offices.

The ideal candidate would have a degree in Civil Engineering and have 2+ years of Project Management experience, or a strong desire to advance their career into a dynamic Project Management role

The Project Manager is responsible for leading and managing the design, planning, and execution of aviation and airfield projects. This role involves overseeing the preparation of technical documents, coordinating with key stakeholders such as the FAA and project sponsors, and ensuring projects are completed within scope, schedule, and budget. The ideal candidate will have a strong background in civil engineering, project management, and experience with FFA regulations.

The Ideal candidate would have a degree in Civil Engineering and have 2+ years of Project Management experience, or a strong desire to advance their career into a dynamic Project Management role

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country the job is located.

Qualified candidates may be eligible for a signing bonus of up to $8,000 based on experience and role alignment. Bonus eligibility is contingent upon 12 months of service and must be repaid if the employee leaves the company within one year of hire.

What you will do:

• Project Leadership & Management:

  • Lead the development of construction plans, contract documents, and technical reports. Define project scopes, prepare fee proposals, manage budgets, and coordinate resources to ensure timely, on-budget project delivery. Oversee project schedules and deliver monthly invoicing and detailed Project Status Reports (PSRs) to clients.

• Stakeholder Coordination & Communication:

  • Serve as the main point of contact for sponsors, the FAA, and other key stakeholders. Coordinate meetings, prepare agendas and schedules, and document outcomes to ensure alignment and progress throughout the project lifecycle.

• Documentation & Compliance:

  • Review client-provided documents, including as-builts and design reports, and coordinate subconsultants for surveys, geotechnical investigations, and other technical requirements. Ensure all projects comply with federal, state, and local grant application processes, as well as environmental regulations.

• Bidding & Construction Support:

  • Manage the bidding process by organizing pre-bid meetings, preparing addenda, and reviewing bid proposals. Oversee change orders, conduct site visits during construction, and ensure quality standards are met.

• Project Close-Out:

  • Review and approve final engineering drawings, summarize project costs, and conduct final inspections with the FAA and sponsors to ensure successful project completion.

• Client & Team Management:

  • Lead cross-functional teams through all phases of project development. Build and maintain client relationships by identifying growth opportunities during the proposal and RFP/RFQ process. Collaborate with management on client satisfaction, risk management, and financial performance, while providing mentorship and guidance to team members.

What you will bring:

• Bachelor Degree in Civil Engineering
• 10-15+ years of relevant industry experience
• Professional Engineer License
• Project Management experience managing Aviation projects
• Expert in Microsoft Office suite
• Strong project management and organizational skills
• Must be able to travel to meet the needs and demands of the project
• Excellent verbal and written communication skills
• Ability to develop and manage cross-functional relationships

Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

#LI-Remote

About the role

As Commercial Counsel, you will be a key member of Flex’s growing Legal & Compliance team. Your primary mission is to own Flex’s commercial contracting function from proposal to signature, and to scale that function through playbooks, policies, and technology — including AI-assisted workflows. You will take proactive ownership of your scope, contribute to large cross-functional legal projects, and drive continuous improvements to how the legal department operates.

This opportunity is ideal for an entrepreneurial attorney who wants to build, not just execute. You will be empowered to design and implement tools and processes that measurably increase team velocity, and your manager will be intensely focused on your development and career growth at Flex.

For roles based in NYC, SF, and Salt Lake City: This is a hybrid position with on-site expectations of 3 days per week in our offices in NYC, San Francisco, and Salt Lake City. For candidates outside of these areas, you may be eligible for our relocation assistance program.

 What you’ll do

• Optimize, oversee and maintain all aspects of the company’s customer and vendor contracting cycles, including the negotiation and drafting of services and other commercial agreements.
• Build out and maintain contracting playbooks, policies and frameworks for the escalation of complex requests, repository management.
• Design and implement AI-assisted legal workflows for the team — including prompt templates, contract review checklists, and automated intake pipelines — and train team members on effective and compliant AI use. Identify where AI output requires escalation or attorney review, and build appropriate oversight into workflows.
• Help build the foundation of a best-in-class legal team, including our in-house commercial function.
• Keep the department and business apprised of new laws and regulations that could have an impact on the company’s commercial business, both regionally and nationally.
• Voice your opinion and a drive for continuous improvement.
• Close strategic deals by finding pragmatic solutions to any issue you encounter.
• Adapt to change in a fast paced, dynamic environment.

Key qualifications

• 3 - 5+ years of combined experience at a top-tier law firm and in-house legal department, with a focus on commercial and corporate matters and some experience across general legal matters.
• Experience with consumer lending, fintech, or proptech is a plus.
• Demonstrated ability to use AI tools for legal tasks (contract review, research, drafting) and to design AI-assisted workflows; able to craft effective prompts, critically evaluate AI output, and apply good judgment before relying on AI-generated work.
• Preference for candidates able to work out of our NYC, SF, or Salt Lake City offices on a hybrid basis.
• Strong interpersonal skills to build productive cross-functional relationships, with a strong tolerance for sarcasm and dry humor.
• Coachable, with a willingness to learn and improve.
• Persistence, drive and a goal-focused mindset as you own projects from initiation to completion. 
• Strong attention to detail and ability to effectively prioritize tasks within a fast-paced environment.
• Ability to work independently and as part of a team.
• A bias for action, clear and concise communication skills, and a willingness to prioritize what truly matters.
• JD from an accredited law school and member in good standing of a US state bar.

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $184,000—$230,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role

As the Vice President of Account Management, you will be responsible for owning and scaling Flex’s post-sales revenue engine across our partner and customer base. Reporting directly to the Revenue Leader, you will lead the Account Management organization with a mandate to drive expansion revenue, retention, long-term partner value, and executive-level relationships across Flex’s largest and most strategic accounts.

This role blends strategic account leadership with operational rigor. You will build the systems, team, and playbooks required to ensure our partners realize increasing value from Flex over time—through product adoption, portfolio expansion, deeper integrations, and new growth initiatives. The ideal candidate is a senior GTM leader with deep experience in account management, partner success, or post-sales growth within FinTech, PropTech, or high-growth SaaS environments.

What you’ll do

Account & Revenue Growth Strategy

• Develop and execute a comprehensive account management and expansion strategy that drives net revenue retention, portfolio growth, and long-term partner value.
• Own post-sales revenue outcomes, including customer retention, adoption/usage, and expansion upsells.
• Partner closely with Sales to ensure seamless handoffs, clear account ownership, and aligned growth plans for all of our customer accounts

Partner & Customer Leadership

• Build and maintain trusted, executive-level (C-suite) relationships across Flex’s most strategic partners and customers.
• Act as a senior escalation point and strategic advisor for complex partner needs, ensuring Flex is viewed as a long-term, value-creating partner.
• Represent the voice of the partner internally, surfacing insights that inform product strategy, roadmap prioritization, and go-to-market decisions.

Operational Excellence & Data-Driven Management

• Define and operationalize clear KPIs and health metrics across retention, adoption, utilization, expansion pipeline, and partner satisfaction.
• Implement scalable account management processes, playbooks, and systems (CRM, reporting, forecasting) to drive predictability and accountability.
• Use data and insights to identify growth opportunities, risks, and trends across the partner portfolio.

Cross-Functional Collaboration

• Collaborate deeply with Product, Growth, Marketing, and RevOps teams to deliver cohesive partner experiences and unlock new revenue opportunities.
• Drive alignment across GTM teams to support new product launches, integration upgrades, co-marketing initiatives, and strategic growth bets.

Team Building & Leadership

• Build, lead, and mentor a high-performing Account Management organization, fostering a culture of ownership, performance, and customer-centricity.
• Hire and develop world-class talent, creating clear career paths and coaching frameworks to grow future leaders.
• Establish performance management systems that support individual growth while delivering against team and company-level goals.

Market & Strategic Insight

• Identify emerging partner trends, competitive dynamics, and expansion opportunities to inform long-term revenue and GTM strategy.
• Support strategic planning and executive decision-making by providing a clear point of view on post-sales growth and partner leverage.

Key qualifications

• 15+ years of experience in Account Management, Partner Success, Business Development, GTM Strategy, or related roles, with at least 7 years in senior leadership positions.
• Proven track record of driving expansion revenue, retention, and long-term partner growth in FinTech, PropTech, SaaS, or B2B2C environments.
• Deep expertise in managing complex, executive-level relationships and influencing outcomes across large enterprise accounts.
• Strong operational discipline with experience building scalable post-sales motions, KPIs, and forecasting models.
• Demonstrated ability to lead and scale high-performing teams while maintaining a strong, inclusive culture.
• Strategic thinker with a hands-on approach and comfort operating in fast-paced, high-growth environments.
• Exceptional communication, presentation, and stakeholder management skills.
• Experience managing revenue targets alongside broader OKRs and cross-functional initiatives.
• High level of initiative, adaptability, and ownership.

FIELD SERVICE TECHNICIAN – Level 1, 2 or 3

Purpose of Position:

IEM will provide training on our specific equipment and commissioning process in Ashburn, VA for approximately 4 weeks. You will be responsible for hands-on field service work at customer sites, with a focus on installation of components and subassemblies, and basic commissioning of IEM equipment primarily in data center or industrial applications. This includes, but may not be limited to:

• Attending project meetings as required, including coordination with contractors and clients.
• Installation and modification of electrical or mechanical components and subassemblies which may include: Panelboard interiors, Circuit breakers, Bus bar, Switchgear section doors and subpanels, addition of control components, Power Cabling and control wiring;
• Perform basic testing of modified assemblies (visual, ductor, etc.).
• Perform basic commissioning of switchboards, controls panels, and power products.
• Troubleshooting of electrical circuits and networking equipment.
• Coordinating with Technical Project Manager or manufacturing facilities to find solutions to product or commissioning issues identified by IEM or reported by the customer in the field, and identifying additional field resources needed for installation and replacement parts.
• Performing preventive maintenance, field installations and modifications to existing equipment
• Technical product support

Education and Experience:

• A technical degree or equivalent and 8 yrs+ of experience working in a manufacturing environment, data center or field service role with COMMISSIONING OF LV/MV ELECTRICAL SWITCHGEAR (required for Level 3 candidates).
• Must be a team player and have strong communication skills
• Ability to work independently without direct supervision is a must
• Ability to travel (75%). Must be willing to work evenings and weekends when needed.

• Experience with switchgear and electrical controls system. (required for Level 3)
• Military experience (Plus)
• Ability to read and interpret electrical wiring diagrams (required for level 3)

Compensation

The hourly range for this role is $36.30 -$52.80 per hour, based on location, experience, and qualifications.

About the Role

Flex is seeking a tenacious, results-driven Senior Director of Strategic Partnerships to build, manage, and scale large revenue-driving enterprise partnerships for the company. This role is ideal for a high-agency strategic operator with a proven track record launching and growing partnerships that drive measurable P&L impact. You will take full ownership, driving strategy, execution, and long-term relationship management to maximize business results for your partnerships. Reporting to the Head of Strategic Partnerships and working closely with executive leadership and cross-functional teams, you will play a pivotal role in accelerating Flex’s growth. 

What You'll Do

Strategic Partnership Development and Execution:

• Launch new strategic partnerships aligned with Flex’s growth objectives
• Define and implement strategies & operating models to maximize enterprise value and strategic alignment
• Lead the creation of joint business plans, including legal agreements, financial modeling, and partnership economics
• Collaborate cross-functionally with Sales, Marketing, Product, Engineering, Support and Legal teams at Flex and partner organizations to maximize execution and impact

Partner Management & Operations:

• Manage and expand relationships with Flex’s largest strategic partners, fostering trust and long-term collaboration
• Build and deliver on your partnership business plan; drive progress on key partner initiatives, resolving issues and aligning stakeholders to deliver measurable wins
• Track, analyze, and report on partnership performance metrics, identifying areas for improvement and ensuring accountability
• Design and oversee partnership GTM efforts working closely with product, sales and marketing teams 
• Manage day-to-day operations, monthly and quarterly business reviews 

Leadership and Strategy:

• Build, lead, and mentor a high-performing team of business development professionals and cross-functional stakeholders aligned to and supporting your partnerships
• Develop and implement scalable processes, frameworks, and best practices to support partnership acquisition and growth
• Align partnership efforts with Flex’s broader organizational objectives, serving as a strategist and thought leader

Key Qualifications

• 12+ years of experience in FinTech/SaaS business development, strategic partnerships, strategic account management, or at a top-tier strategy consulting firm
• Proven success in sourcing, structuring, and closing complex, high-impact strategic partnerships or enterprise client deals
• Demonstrated ability to deliver end-to-end results through launch and post-launch phase, working closely with cross-functional stakeholders internally and externally
• Exceptional leadership skills, with experience building and scaling high-performing teams and fostering collaboration across diverse groups
• Superior communication, negotiation, and presentation skills, with a proven ability to engage and influence stakeholders at all levels
• Superb organizational skills and detail orientation, strong ability to bring order to chaos 
• Highly analytical, with a strong understanding of B2B and B2C FinTech business models
• Thrives in fast-paced, ambiguous environments with the ability to move strategic initiatives from concept to execution with urgency
• Self-motivated, with a relentless drive to deliver measurable business impact

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the OTE (on-target earnings) pay range for this role is $288,000 - $360,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

Flex is seeking a tenacious, results-driven Senior Director of Strategic Partnerships to build, manage, and scale large revenue-driving enterprise partnerships for the company. This role is ideal for a high-agency strategic operator with a proven track record launching and growing partnerships that drive measurable P&L impact. You will take full ownership, driving strategy, execution, and long-term relationship management to maximize business results for your partnerships. Reporting to the Head of Strategic Partnerships and working closely with executive leadership and cross-functional teams, you will play a pivotal role in accelerating Flex’s growth. 

What You'll Do

Strategic Partnership Development and Execution:

• Launch new strategic partnerships aligned with Flex’s growth objectives
• Define and implement strategies & operating models to maximize enterprise value and strategic alignment
• Lead the creation of joint business plans, including legal agreements, financial modeling, and partnership economics
• Collaborate cross-functionally with Sales, Marketing, Product, Engineering, Support and Legal teams at Flex and partner organizations to maximize execution and impact

Partner Management & Operations:

• Manage and expand relationships with Flex’s largest strategic partners, fostering trust and long-term collaboration
• Build and deliver on your partnership business plan; drive progress on key partner initiatives, resolving issues and aligning stakeholders to deliver measurable wins
• Track, analyze, and report on partnership performance metrics, identifying areas for improvement and ensuring accountability
• Design and oversee partnership GTM efforts working closely with product, sales and marketing teams 
• Manage day-to-day operations, monthly and quarterly business reviews 

Leadership and Strategy:

• Build, lead, and mentor a high-performing team of business development professionals and cross-functional stakeholders aligned to and supporting your partnerships
• Develop and implement scalable processes, frameworks, and best practices to support partnership acquisition and growth
• Align partnership efforts with Flex’s broader organizational objectives, serving as a strategist and thought leader

Key Qualifications

• 12+ years of experience in FinTech/SaaS business development, strategic partnerships, strategic account management, or at a top-tier strategy consulting firm
• Proven success in sourcing, structuring, and closing complex, high-impact strategic partnerships or enterprise client deals
• Demonstrated ability to deliver end-to-end results through launch and post-launch phase, working closely with cross-functional stakeholders internally and externally
• Exceptional leadership skills, with experience building and scaling high-performing teams and fostering collaboration across diverse groups
• Superior communication, negotiation, and presentation skills, with a proven ability to engage and influence stakeholders at all levels
• Superb organizational skills and detail orientation, strong ability to bring order to chaos 
• Highly analytical, with a strong understanding of B2B and B2C FinTech business models
• Thrives in fast-paced, ambiguous environments with the ability to move strategic initiatives from concept to execution with urgency
• Self-motivated, with a relentless drive to deliver measurable business impact

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the OTE (on-target earnings) pay range for this role is $288,000 - $360,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

Flex is building a next-generation compliance function where AI-enabled systems and human expertise work together to scale regulatory oversight without slowing product innovation. As the Head of Product Compliance, you will lead Flex’s product compliance function, partnering closely with Product, Engineering, Legal, Risk, and Banking Partners to enable compliant innovation across Flex’s lending and payments ecosystem.

This leader will be responsible for:

• Driving the strategy and execution of product compliance advisory
• Scaling the function through AI-enabled workflows, automation, and intelligent compliance tooling
• Embedding compliance earlier in the product lifecycle
• Establishing durable governance that supports Flex’s GM operating model

This role will oversee a team responsible for product advisory, regulatory interpretation, product risk assessments, marketing review, and partner compliance coordination. A key priority for this role is to modernize the compliance operating model, including implementing AI-driven review systems, automated regulatory monitoring, and agent-based compliance workflows that increase both the speed and quality of compliance engagement.

What You Will Do

• Lead and scale the Product Compliance function, setting strategy, priorities, and operating standards that enable responsible growth across Flex’s lending and payments products.
• Embed compliance into the product lifecycle, from concept through launch and ongoing governance, ensuring regulatory requirements and consumer protection principles are integrated early in product design and decision-making.
• Serve as a strategic partner to Product, Engineering, Legal, Risk, and Marketing, guiding complex regulatory interpretation and enabling compliant innovation at the speed of the business.
• Modernize the compliance operating model by implementing AI-enabled workflows, automated monitoring, and intelligent tooling that increase the velocity, consistency, and scalability of compliance engagement.
• Deploy and govern AI-assisted review systems and agent-based workflows across areas such as marketing compliance review, regulatory change monitoring, and product risk assessment.
• Establish scalable compliance frameworks, including risk-tiered review processes, standards libraries, and governance mechanisms, that reduce friction while maintaining regulatory rigor.
• Oversee compliance advisory for new product launches, product changes, marketing initiatives, and emerging regulatory issues, ensuring decisions are well-documented and defensible.
• Partner with product and operations teams to investigate compliance issues, drive root-cause remediation, and strengthen preventative controls.
• Represent Compliance in engagement with bank partners, regulators, and internal leadership, ensuring clarity, credibility, and alignment on regulatory expectations.
• Drive a culture of accountability, precision, and ownership within the Product Compliance team while developing leaders capable of operating effectively in a high-growth fintech environment.

Who You Are

• 10+ years of experience in compliance advisory, product compliance, or regulatory risk roles within fintech, consumer lending, payments, banking, or financial services.
• Proven experience leading product compliance or regulatory advisory teams in fast-moving technology organizations.
• Deep knowledge of consumer protection regulations, including lending, payments, and fintech regulatory frameworks.
• Demonstrated ability to partner effectively with product and engineering teams during product development.
• Experience building or scaling technology-enabled compliance programs.
• AI & Compliance Modernization Experience
• Experience implementing AI-enabled compliance tooling, automation frameworks, or agent-based workflows within compliance, risk, or product governance functions.
• Familiarity with using technology to improve the speed, quality, and scalability of compliance review processes.
• Ability to translate regulatory requirements into technology-driven compliance solutions that integrate into product and operational workflows.

Why Join Us

This role offers a rare opportunity to shape how compliance operates within a high-growth fintech company. You will have the chance to define what a modern, technology-enabled compliance function looks like and help build systems that allow compliance to scale alongside innovation.

You will gain:

• High visibility with senior leadership and bank partners
• Ownership of one of the company’s most critical risk and governance functions
• The opportunity to build a next-generation compliance operating model powered by AI and automation
• A direct role in shaping how responsible fintech lending evolves

For candidates located in our Tier 1 markets (NYC/SF/Seattle), the base salary pay range for this role is $252,000—$315,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

Flex is building a next-generation compliance function where AI-enabled systems and human expertise work together to scale regulatory oversight without slowing product innovation. As the Head of Product Compliance, you will lead Flex’s product compliance function, partnering closely with Product, Engineering, Legal, Risk, and Banking Partners to enable compliant innovation across Flex’s lending and payments ecosystem.

This leader will be responsible for:

• Driving the strategy and execution of product compliance advisory
• Scaling the function through AI-enabled workflows, automation, and intelligent compliance tooling
• Embedding compliance earlier in the product lifecycle
• Establishing durable governance that supports Flex’s GM operating model

This role will oversee a team responsible for product advisory, regulatory interpretation, product risk assessments, marketing review, and partner compliance coordination. A key priority for this role is to modernize the compliance operating model, including implementing AI-driven review systems, automated regulatory monitoring, and agent-based compliance workflows that increase both the speed and quality of compliance engagement.

What You Will Do

• Lead and scale the Product Compliance function, setting strategy, priorities, and operating standards that enable responsible growth across Flex’s lending and payments products.
• Embed compliance into the product lifecycle, from concept through launch and ongoing governance, ensuring regulatory requirements and consumer protection principles are integrated early in product design and decision-making.
• Serve as a strategic partner to Product, Engineering, Legal, Risk, and Marketing, guiding complex regulatory interpretation and enabling compliant innovation at the speed of the business.
• Modernize the compliance operating model by implementing AI-enabled workflows, automated monitoring, and intelligent tooling that increase the velocity, consistency, and scalability of compliance engagement.
• Deploy and govern AI-assisted review systems and agent-based workflows across areas such as marketing compliance review, regulatory change monitoring, and product risk assessment.
• Establish scalable compliance frameworks, including risk-tiered review processes, standards libraries, and governance mechanisms, that reduce friction while maintaining regulatory rigor.
• Oversee compliance advisory for new product launches, product changes, marketing initiatives, and emerging regulatory issues, ensuring decisions are well-documented and defensible.
• Partner with product and operations teams to investigate compliance issues, drive root-cause remediation, and strengthen preventative controls.
• Represent Compliance in engagement with bank partners, regulators, and internal leadership, ensuring clarity, credibility, and alignment on regulatory expectations.
• Drive a culture of accountability, precision, and ownership within the Product Compliance team while developing leaders capable of operating effectively in a high-growth fintech environment.

Who You Are

• 10+ years of experience in compliance advisory, product compliance, or regulatory risk roles within fintech, consumer lending, payments, banking, or financial services.
• Proven experience leading product compliance or regulatory advisory teams in fast-moving technology organizations.
• Deep knowledge of consumer protection regulations, including lending, payments, and fintech regulatory frameworks.
• Demonstrated ability to partner effectively with product and engineering teams during product development.
• Experience building or scaling technology-enabled compliance programs.
• AI & Compliance Modernization Experience
• Experience implementing AI-enabled compliance tooling, automation frameworks, or agent-based workflows within compliance, risk, or product governance functions.
• Familiarity with using technology to improve the speed, quality, and scalability of compliance review processes.
• Ability to translate regulatory requirements into technology-driven compliance solutions that integrate into product and operational workflows.

Why Join Us

This role offers a rare opportunity to shape how compliance operates within a high-growth fintech company. You will have the chance to define what a modern, technology-enabled compliance function looks like and help build systems that allow compliance to scale alongside innovation.

You will gain:

• High visibility with senior leadership and bank partners
• Ownership of one of the company’s most critical risk and governance functions
• The opportunity to build a next-generation compliance operating model powered by AI and automation
• A direct role in shaping how responsible fintech lending evolves

For candidates located in our Tier 1 markets (NYC/SF/Seattle), the base salary pay range for this role is $252,000—$315,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

As VP of Sales, New Verticals, you will own the strategy, execution, team, and revenue results for Flex's expansion into utilities, insurance, and broadband — three large, underserved markets where consumers deserve the same payment flexibility Flex pioneered in rent.

Reporting to the Head of Strategic Partnerships (New Verticals), you will build and lead a high-performing sales team from the ground up, define go-to-market strategy for each vertical, and personally drive the enterprise partnerships that will define Flex's next chapter. This is a zero-to-one opportunity: you'll be shaping market entry, not inheriting a playbook.

The ideal candidate is a hands-on sales leader who has sold payment or fintech solutions into these verticals — not someone who has worked within them. You know the buyers, the conferences, the ecosystem, and you have a track record of closing first-of-kind deals.

What You’ll Do

Strategy & Market Ownership

• Develop and own the go-to-market strategy for utilities, insurance, and broadband — defining ICP, target accounts, partnership models, and vertical-specific positioning.
• Shape Flex's market entry approach in each vertical, translating market insight into executable sales plans with clear milestones and revenue targets.
• Identify emerging trends, competitive dynamics, and new partnership opportunities to keep Flex ahead of the market.
• Serve as the internal voice of each vertical — bringing customer and market feedback to Product, Marketing, and Leadership to influence roadmap and GTM strategy.

Team Building & Leadership

• Build and lead a high-performing vertical sales team — recruiting, onboarding, coaching, and retaining top talent across all three verticals.
• Define team structure, roles, and coverage models as the business scales; grow headcount in line with pipeline opportunity and revenue performance.
• Foster a culture of accountability, urgency, and collaboration; create an environment where reps are developed and top performers are retained.
• Partner with HR and recruiting to identify and close exceptional sales talent with deep vertical expertise.

Pipeline & Revenue Execution

• Own and drive the full sales cycle for enterprise partnerships — from prospecting and qualification through negotiation, close, and launch.
• Build and maintain a rigorous, data-driven pipeline; use CRM tools (Salesforce) to improve forecast accuracy, pipeline visibility, and deal velocity.
• Lead complex, multi-stakeholder deal negotiations involving legal, economic, and technical terms within partnership agreements.
• Personally carry and close strategic accounts while coaching the team to do the same at scale.

Cross-Functional Partnership

• Collaborate with Product and Engineering to ensure Flex's embedded payment offering is properly positioned and technically deployable within each vertical.
• Partner with Marketing to develop vertical-specific content, campaigns, and event presence that supports pipeline generation.
• Work with Partner Success to ensure seamless onboarding and long-term health of closed partnerships.
• Represent Flex at key industry conferences (e.g., EUCI, Xchange, NAIC) to build brand visibility, source pipeline, and establish thought leadership.

Key Qualifications

• 12+ years of experience in enterprise sales, strategic partnerships, or business development within FinTech or payments — with a demonstrated focus on new market entry.
• Proven track record selling payment solutions into utilities, insurance, and/or broadband — not working within these industries, but selling to them.
• Experience building and managing high-performing sales teams in a growth-stage or early-stage environment; you know how to hire, ramp, and develop sellers.
• Deep understanding of the buyer landscape across target verticals: who the decision-makers are, how they evaluate vendors, and what drives urgency.
• Demonstrated ability to close first-of-kind, complex enterprise deals involving novel product offerings and multi-party negotiations.
• Strong financial and legal acumen — comfortable building deal models, structuring partnership economics, and negotiating contract terms.
• Exceptional communication and executive presence; able to build trust with C-level stakeholders at prospective partner organizations.
• Comfortable with ambiguity and rapid iteration — you build structure, don't wait for it.
• High proficiency with Salesforce and data-driven sales methodologies; strong forecasting and pipeline management discipline.
• Active presence at relevant industry conferences and associations is a strong signal of the right industry orientation.

Compensation

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $400,000 - $500,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role

Flex is seeking a tenacious, results-driven VP of Account Management to build, manage, and scale large revenue-driving enterprise partnerships for the company. This role is ideal for a high-agency strategic operator with a proven track record launching and growing partnerships that drive measurable P&L impact. You will take full ownership, driving strategy, execution, and long-term relationship management to maximize business results for your partnerships. Reporting to the Head of Strategic Partnerships and working closely with executive leadership and cross-functional teams, you will play a pivotal role in accelerating Flex’s growth. 

What you’ll do

Strategic Partnership Development and Execution:

• Launch new strategic partnerships aligned with Flex’s growth objectives
• Define and implement strategies & operating models to maximize partnership value
• Lead the creation of joint business plans, including legal agreements, financial modeling, and partnership economics
• Collaborate cross-functionally with Sales, Marketing, Product, Engineering, Support and Legal teams at Flex and partner organizations to maximize execution and impact

Partner Management & Operations:

• Manage and expand relationships with Flex’s largest strategic partners, fostering trust and long-term collaboration
• Build and deliver on your partnership business plan; drive progress on key partner initiatives, resolving issues and aligning stakeholders to deliver measurable wins
• Track, analyze, and report on partnership performance metrics, identifying areas for improvement and ensuring accountability
• Design and oversee partnership GTM efforts working closely with product, sales and marketing teams 
• Manage day-to-day operations, monthly and quarterly business reviews 

Leadership and Strategy:

• Build, lead, and mentor a high-performing team of business development professionals and cross-functional stakeholders aligned to and supporting your partnerships
• Develop and implement scalable processes, frameworks, and best practices to support partnership acquisition and growth
• Align partnership efforts with Flex’s broader organizational objectives, serving as a strategist and thought leader

Key qualifications

• 15+ years of experience in FinTech/SaaS business development, strategic partnerships, strategic account management, or at a top-tier strategy consulting firm
• Proven success in sourcing, structuring, and closing complex, high-impact strategic partnerships or enterprise client deals
• Demonstrated ability to deliver end-to-end results through launch and post-launch phase, working closely with cross-functional stakeholders internally and externally
• Exceptional leadership skills, with experience building and scaling high-performing teams and fostering collaboration across diverse groups
• Superior communication, negotiation, and presentation skills, with a proven ability to engage and influence stakeholders at all levels
• Superb organizational skills and detail orientation, strong ability to bring order to chaos 
• Highly analytical, with a strong understanding of B2B and B2C FinTech business models
• Thrives in fast-paced, ambiguous environments with the ability to move strategic initiatives from concept to execution with urgency
• Capable of developing scalable processes that create predictable and measurable outcomes
• Self-motivated, with a relentless drive to deliver measurable business impact

Compensation

About the Role

Flex is hiring an Associate General Counsel, Product & Regulatory to join our Product & Regulatory Legal team. This role leads cross-functional legal projects with company wide impact — partnering directly with senior leaders across Product, Engineering, Finance, and BD to shape how Flex navigates a complex and evolving consumer financial regulatory landscape. You’ll drive multiple strategic decisions simultaneously and own significant portions of the legal function roadmap.

What You’ll Do

• Lead cross-functional legal projects from intake to resolution — setting strategy, driving decisions, and coordinating across teams
• Serve as the senior legal partner for product and engineering, providing real-time guidance on new features, product enhancements, and go-to-market strategy
• Own regulatory change management end-to-end: monitor federal and state developments (CFPB, state AGs, state legislatures), assess business impact, and recommend a path forward
• Advise senior leaders on consumer regulatory risk, enforcement trends, and litigation exposure across Flex’s product lines
• Review and negotiate BD and partner agreements for consumer regulatory risk
• Identify opportunities to integrate new legal tools and workflows; coordinate with IT and Security to expand legal tech infrastructure
• Own the legal AI governance framework — define acceptable use standards, output review protocols, and escalation criteria; represent Legal in cross-functional AI working groups

What We’re Looking For

• 7+ years of legal experience with deep consumer financial services expertise — fintech, bank, CFPB/state agency, or outside counsel in this space
• Strong grasp of the consumer financial regulatory stack: CFPB rulemaking, Reg Z/TILA, UDAP/UDAAP, money transmission, state licensing (servicing, brokering)
• Proven track record advising product and engineering teams directly and influencing decisions at the senior leadership level
• Experience leading complex, cross-functional legal projects with significant company-wide impact
• Comfortable operating fast and with incomplete information — gives useful guidance before all the facts are in
• Clear, plain-English communicator; no one at Flex reads memos
• JD from an accredited law school; active bar admission required

Nice to Have

• Experience with rent-adjacent fintech, payments, or embedded finance products

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/SF/Seattle), the base salary pay range for this role is $256,000 - $320,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role

Flex is on a mission to revolutionize the way bills are paid and we are looking for an exceptional sales rockstar to join our team as we rapidly expand into new markets. The successful candidate will be a team player, have an entrepreneurial mindset, see ambiguity as an opportunity and possess relentless grit, humility and curiosity. This role is based out of one of our hubs in NYC, SF, or SLC working hybrid 2-3x a week. If you are an established sales professional, ready to be a part of building a once in a generation company, let's chat! 

What you’ll do 

• New client acquisition - drive revenue and market share within rental real estate market
• Build and manage a robust pipeline in CRM 
• Establish relationships with senior executives and decision-makers through outbound efforts 
• Own the full sales cycle from lead to close 
• Educate prospective customers on the value of Flex 
• Navigate key decision makers to build awareness within organizations 
• Initiate, negotiate and close new and expansion contracts with customers 
• Collaborate and work with different members of the Accounts team to build strategic adoption plans for new customers 

Key qualifications 

• 3+ years of sales experience 
• Consistent track record of quota attainment 
• Develops relationships with middle management and ownership quickly and effectively
• Excellent written and verbal communication skills 
• Ability to be flexible and adaptive 
• Skilled at phone, email, and social media prospecting 

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 3 markets (Utah), the OTE (On Target Earnings) pay range for this role is $105,400 - $131,750 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role

Flex is on a mission to revolutionize the way bills are paid and we are looking for an exceptional sales rockstar to join our team as we rapidly expand into new markets. The successful candidate will be a team player, have an entrepreneurial mindset, see ambiguity as an opportunity and possess relentless grit, humility and curiosity. This role is based out of one of our hubs in NYC, SF, or SLC working hybrid 2-3x a week. If you are an established sales professional, ready to be a part of building a once in a generation company, let's chat! 

What you’ll do 

• New client acquisition - drive revenue and market share within rental real estate market
• Build and manage a robust pipeline in CRM 
• Establish relationships with senior executives and decision-makers through outbound efforts 
• Own the full sales cycle from lead to close 
• Educate prospective customers on the value of Flex 
• Navigate key decision makers to build awareness within organizations 
• Initiate, negotiate and close new and expansion contracts with customers 
• Collaborate and work with different members of the Accounts team to build strategic adoption plans for new customers 

Key qualifications 

• 3+ years of sales experience 
• Consistent track record of quota attainment 
• Develops relationships with middle management and ownership quickly and effectively
• Excellent written and verbal communication skills 
• Ability to be flexible and adaptive 
• Skilled at phone, email, and social media prospecting 

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/SF/Seattle), the OTE (On Target Earnings) pay range for this role is $124,000 - $155,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role

Flex is on a mission to revolutionize the way bills are paid and we are looking for an exceptional sales rockstar to join our team as we rapidly expand into new markets. The successful candidate will be a team player, have an entrepreneurial mindset, see ambiguity as an opportunity and possess relentless grit, humility and curiosity. This role is based out of one of our hubs in NYC, SF, or SLC working hybrid 2-3x a week. If you are an established sales professional, ready to be a part of building a once in a generation company, let's chat! 

What you’ll do 

• New client acquisition - drive revenue and market share within rental real estate market
• Build and manage a robust pipeline in CRM 
• Establish relationships with senior executives and decision-makers through outbound efforts 
• Own the full sales cycle from lead to close 
• Educate prospective customers on the value of Flex 
• Navigate key decision makers to build awareness within organizations 
• Initiate, negotiate and close new and expansion contracts with customers 
• Collaborate and work with different members of the Accounts team to build strategic adoption plans for new customers 

Key qualifications 

• 3+ years of sales experience 
• Consistent track record of quota attainment 
• Develops relationships with middle management and ownership quickly and effectively
• Excellent written and verbal communication skills 
• Ability to be flexible and adaptive 
• Skilled at phone, email, and social media prospecting 

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/SF/Seattle), the OTE (On Target Earnings) pay range for this role is $124,000 - $155,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

The Role

We are looking for an Associate Director, Third-Party Risk Management (TPRM) to own the TPRM pillar at Flex. This is not a program management role. It is a pillar ownership role: you set the risk posture, define the operating model, and are accountable for outcomes across a vendor population that touches every part of the business.

You will lead a small team, establish the direction for how Flex evaluates and monitors third-party risk, and make the calls on where speed and rigor need to be balanced. You will design AI-enabled workflows that scale the team's capacity without sacrificing auditability or regulatory defensibility. And you will hold Flex's third-party risk position across the organization, shaping decisions in Product, Engineering, Finance, and Procurement rather than responding to requests from them.

This role is right for someone who has owned TPRM at a mature, regulated institution and also built something from the ground up at a high-growth fintech. Someone comfortable with ambiguity, confident in their risk judgment, and ready to be handed the reins.

What You’ll Do

1. Own Flex's third-party risk posture end-to-end: set the strategy, define the operating model, and be accountable for outcomes across the full vendor population
2. Establish and maintain the policies, standards, and governance framework that underpin TPRM across the organization
3. Make risk-based decisions on vendor approvals, exceptions, and escalations, including explicit tradeoffs between speed and risk exposure, and defend those positions to senior leadership and regulators
4. Architect scalable intake, tiering, due diligence, and monitoring workflows, designing AI-enabled automation where it improves speed and consistency without removing human judgment from consequential decisions
5. Build signal-driven monitoring systems that surface vendor risk in real time (financial distress, security incidents, operational failures) rather than relying on calendar-based review cycles
6. Design and own AI workflows for high-volume tasks like SOC report analysis, questionnaire scoring, and exception tracking, with clear auditability and human-in-the-loop checkpoints throughout
7. Drive risk alignment across Product, Engineering, Finance, and Procurement, shaping vendor strategy and sourcing decisions upstream rather than reviewing them after the fact
8. Serve as Flex's authoritative voice on third-party risk in regulatory exams, audits, and customer due diligence requests
9. Own the reporting framework that gives senior leadership real-time, decision-relevant visibility into third-party risk posture
10. Proactively identify emerging third-party risks across new vendor categories, evolving threat landscapes, and regulatory developments, and evolve controls before they become issues
11. Help mentor and develop more junior team members as the program and team scale

What We’re Looking For

• 7+ years of experience in third-party risk, vendor risk, or a closely related risk and compliance discipline
• Experience at both a large, regulated institution with a mature risk function and a high-growth, venture-backed fintech or technology company
• Demonstrated track record of making and defending risk-based decisions under ambiguity, including explicit speed-vs-risk tradeoffs
• Experience designing AI-enabled workflows for risk or compliance use cases, with a clear point of view on where automation helps and where human oversight is non-negotiable
• Strong working knowledge of vendor risk domains: security, privacy, operational, financial, and regulatory
• Proven ability to influence across Product, Engineering, and Finance, not just within a compliance or risk silo
• Strong communication skills; able to translate complex risk positions into clear recommendations for executive and board-level audiences
• Comfort with data; SQL experience or the ability to query and analyze data independently is a strong plus
• Experience supporting or leading regulatory exams in a financial services or fintech environment

Nice to Have

• Experience building a TPRM program from scratch at a high-growth company
• Familiarity with GRC platforms and common TPRM tooling
• Working knowledge of relevant frameworks and standards (SOC 2, ISO 27001, NIST, PCI, etc.)
• Prior people management or team lead experience

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $176,000—$220,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

Flex is hiring an Associate General Counsel, Product & Regulatory to join our Product & Regulatory Legal team. This role leads cross-functional legal projects with company wide impact — partnering directly with senior leaders across Product, Engineering, Finance, and BD to shape how Flex navigates a complex and evolving consumer financial regulatory landscape. You’ll drive multiple strategic decisions simultaneously and own significant portions of the legal function roadmap.

What You’ll Do

• Lead cross-functional legal projects from intake to resolution — setting strategy, driving decisions, and coordinating across teams
• Serve as the senior legal partner for product and engineering, providing real-time guidance on new features, product enhancements, and go-to-market strategy
• Own regulatory change management end-to-end: monitor federal and state developments (CFPB, state AGs, state legislatures), assess business impact, and recommend a path forward
• Advise senior leaders on consumer regulatory risk, enforcement trends, and litigation exposure across Flex’s product lines
• Review and negotiate BD and partner agreements for consumer regulatory risk
• Identify opportunities to integrate new legal tools and workflows; coordinate with IT and Security to expand legal tech infrastructure
• Own the legal AI governance framework — define acceptable use standards, output review protocols, and escalation criteria; represent Legal in cross-functional AI working groups

What We’re Looking For

• 7+ years of legal experience with deep consumer financial services expertise — fintech, bank, CFPB/state agency, or outside counsel in this space
• Strong grasp of the consumer financial regulatory stack: CFPB rulemaking, Reg Z/TILA, UDAP/UDAAP, money transmission, state licensing (servicing, brokering)
• Proven track record advising product and engineering teams directly and influencing decisions at the senior leadership level
• Experience leading complex, cross-functional legal projects with significant company-wide impact
• Comfortable operating fast and with incomplete information — gives useful guidance before all the facts are in
• Clear, plain-English communicator; no one at Flex reads memos
• JD from an accredited law school; active bar admission required

Nice to Have

• Experience with rent-adjacent fintech, payments, or embedded finance products

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/SF/Seattle), the base salary pay range for this role is $256,000 - $320,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role 

Flex is investing in events as a primary channel for building brand awareness, pipeline, and deepening stakeholder relationships in our New Verticals business.  As the Events Marketing Manager for New Verticals, you will design and execute our events strategy from the ground up. You'll work closely with the New Verticals revenue team, the Vice President of Partner Marketing, and cross-functional stakeholders to build a repeatable events playbook that generates pipeline, accelerates relationships, and builds Flex's brand in new markets.

What you’ll do 

• Own the full events calendar for our New Verticals business: execute 2-3 anchor industry events and support 3–5 smaller sales team events per vertical per year — from sponsorship negotiation and speaking opportunities through sales enablement, on-site execution, and post-event follow-up.
• Enable the New Verticals sales team to maximize their attendance at 3-5 smaller industry events per vertical per year — develop pre-event briefings, target account lists, and talking points so every rep walks in prepared; plan and execute 10–12 person executive dinners tied to key events to deepen partner relationships.
• Design and execute our events playbook for New Verticals, from run-of-show templates, budget tracking, attendee management, and measurement frameworks so strong execution becomes repeatable and scalable.
• Define target audience segments for each event format, identifying the right decision-makers at each prospect, setting attendance criteria, and use post-event data to continuously sharpen targeting.
• Partner with the revenue team to define target account lists for events and ensure revenue team follow-through post-event.
• Manage events budget with precision, from tracking actuals vs. forecast, surfacing tradeoffs, and optimizing for impact per dollar in terms of pipeline generation.
• Measure event effectiveness — attendance, pipeline generated, partner satisfaction — and report results to stakeholders cross-functionally.
• Evaluate third-party event sponsorships and partner-hosted events as co-marketing opportunities for Flex.
• Coordinate with the broader Partner Marketing team on integrated pre/post-event programs and co-marketing campaigns.

What you’ll bring 

• 3-5 years in B2B event marketing, field marketing, or demand generation, with experience producing both brand presence at large industry conferences, creative marketing activations to drive pipeline, and intimate executive events. 
• Budget management experience — you're comfortable owning a P&L for events and making smart tradeoffs
• Experience attributing event investment to pipeline & revenue outcomes. You can answer the question “was it worth it?” from any stakeholder with data
• Comfort with Salesforce and HubSpot for campaign tracking, attendee lists, and post-event follow-up sequences & workflows
• A builder's mindset. You've stood up events programs at early-stage companies or within new functions and can work without a fully formed playbook
• Proven track record running high-touch executive events from soup to nuts: venue, speakers, agenda, logistics, and measurement
• Experience & eagerness using AI thoughtfully and strategically in your day-to-day work 

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $132,000—$165,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the role 

Flex is investing in events as a primary channel for building brand awareness, pipeline, and deepening stakeholder relationships in our New Verticals business. As the Events Marketing Manager for New Verticals, you will design and execute our events strategy from the ground up. You'll work closely with the New Verticals revenue team, the Vice President of Partner Marketing, and cross-functional stakeholders to build a repeatable events playbook that generates pipeline, accelerates relationships, and builds Flex's brand in new markets.

What you’ll do 

• Own the full events calendar for our New Verticals business: execute 2-3 anchor industry events and support 3–5 smaller sales team events per vertical per year — from sponsorship negotiation and speaking opportunities through sales enablement, on-site execution, and post-event follow-up.
• Enable the New Verticals sales team to maximize their attendance at 3-5 smaller industry events per vertical per year — develop pre-event briefings, target account lists, and talking points so every rep walks in prepared; plan and execute 10–12 person executive dinners tied to key events to deepen partner relationships.
• Design and execute our events playbook for New Verticals, from run-of-show templates, budget tracking, attendee management, and measurement frameworks so strong execution becomes repeatable and scalable.
• Define target audience segments for each event format, identifying the right decision-makers at each prospect, setting attendance criteria, and use post-event data to continuously sharpen targeting.
• Partner with the revenue team to define target account lists for events and ensure revenue team follow-through post-event.
• Manage events budget with precision, from tracking actuals vs. forecast, surfacing tradeoffs, and optimizing for impact per dollar in terms of pipeline generation.
• Measure event effectiveness — attendance, pipeline generated, partner satisfaction — and report results to stakeholders cross-functionally.
• Evaluate third-party event sponsorships and partner-hosted events as co-marketing opportunities for Flex.
• Coordinate with the broader Partner Marketing team on integrated pre/post-event programs and co-marketing campaigns.

What you’ll bring 

• 3-5 years in B2B event marketing, field marketing, or demand generation, with experience producing both brand presence at large industry conferences, creative marketing activations to drive pipeline, and intimate executive events. 
• Budget management experience — you're comfortable owning a P&L for events and making smart tradeoffs
• Experience attributing event investment to pipeline & revenue outcomes. You can answer the question “was it worth it?” from any stakeholder with data
• Comfort with Salesforce and HubSpot for campaign tracking, attendee lists, and post-event follow-up sequences & workflows
• A builder's mindset. You've stood up events programs at early-stage companies or within new functions and can work without a fully formed playbook
• Proven track record running high-touch executive events from soup to nuts: venue, speakers, agenda, logistics, and measurement
• Experience & eagerness using AI thoughtfully and strategically in your day-to-day work 

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $132,000—$165,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

About the Role

Flex is building a next-generation compliance function where AI-enabled systems and human expertise work together to scale regulatory oversight without slowing product innovation. As the Head of Product Compliance, you will lead Flex’s product compliance function, partnering closely with Product, Engineering, Legal, Risk, and Banking Partners to enable compliant innovation across Flex’s lending and payments ecosystem.

This leader will be responsible for:

• Driving the strategy and execution of product compliance advisory
• Scaling the function through AI-enabled workflows, automation, and intelligent compliance tooling
• Embedding compliance earlier in the product lifecycle
• Establishing durable governance that supports Flex’s GM operating model

This role will oversee a team responsible for product advisory, regulatory interpretation, product risk assessments, marketing review, and partner compliance coordination. A key priority for this role is to modernize the compliance operating model, including implementing AI-driven review systems, automated regulatory monitoring, and agent-based compliance workflows that increase both the speed and quality of compliance engagement.

What You Will Do

• Lead and scale the Product Compliance function, setting strategy, priorities, and operating standards that enable responsible growth across Flex’s lending and payments products.
• Embed compliance into the product lifecycle, from concept through launch and ongoing governance, ensuring regulatory requirements and consumer protection principles are integrated early in product design and decision-making.
• Serve as a strategic partner to Product, Engineering, Legal, Risk, and Marketing, guiding complex regulatory interpretation and enabling compliant innovation at the speed of the business.
• Modernize the compliance operating model by implementing AI-enabled workflows, automated monitoring, and intelligent tooling that increase the velocity, consistency, and scalability of compliance engagement.
• Deploy and govern AI-assisted review systems and agent-based workflows across areas such as marketing compliance review, regulatory change monitoring, and product risk assessment.
• Establish scalable compliance frameworks, including risk-tiered review processes, standards libraries, and governance mechanisms, that reduce friction while maintaining regulatory rigor.
• Oversee compliance advisory for new product launches, product changes, marketing initiatives, and emerging regulatory issues, ensuring decisions are well-documented and defensible.
• Partner with product and operations teams to investigate compliance issues, drive root-cause remediation, and strengthen preventative controls.
• Represent Compliance in engagement with bank partners, regulators, and internal leadership, ensuring clarity, credibility, and alignment on regulatory expectations.
• Drive a culture of accountability, precision, and ownership within the Product Compliance team while developing leaders capable of operating effectively in a high-growth fintech environment.

Who You Are

• 10+ years of experience in compliance advisory, product compliance, or regulatory risk roles within fintech, consumer lending, payments, banking, or financial services.
• Proven experience leading product compliance or regulatory advisory teams in fast-moving technology organizations.
• Deep knowledge of consumer protection regulations, including lending, payments, and fintech regulatory frameworks.
• Demonstrated ability to partner effectively with product and engineering teams during product development.
• Experience building or scaling technology-enabled compliance programs.
• AI & Compliance Modernization Experience
• Experience implementing AI-enabled compliance tooling, automation frameworks, or agent-based workflows within compliance, risk, or product governance functions.
• Familiarity with using technology to improve the speed, quality, and scalability of compliance review processes.
• Ability to translate regulatory requirements into technology-driven compliance solutions that integrate into product and operational workflows.

Why Join Us

This role offers a rare opportunity to shape how compliance operates within a high-growth fintech company. You will have the chance to define what a modern, technology-enabled compliance function looks like and help build systems that allow compliance to scale alongside innovation.

You will gain:

• High visibility with senior leadership and bank partners
• Ownership of one of the company’s most critical risk and governance functions
• The opportunity to build a next-generation compliance operating model powered by AI and automation
• A direct role in shaping how responsible fintech lending evolves

For candidates located in our Tier 1 markets (NYC/SF/Seattle), the base salary pay range for this role is $252,000—$315,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

Senior Manager, Data Science

Portfolio Management and Loss Mitigation

The Role: 

SoFi is seeking an inspirational and deeply experienced Senior Manager to lead the Portfolio Management and Loss Mitigation function in our Risk Data Science team. Reporting to the Head of Risk Data Science, this role will lead the development, deployment, and governance of portfolio management and loss mitigation models for all credit products.

The ideal candidate is a hands-on leader who can transition the team from traditional modeling to next-generation machine learning platforms, leveraging emerging data sources (e.g., cash flow, alternative bureaus) to significantly improve portfolio performance, reduce losses, and ensure rigorous adherence to Model Risk Management (MRM) standards. This role requires exceptional organizational leadership, an ability to influence stakeholders, and proven success in delivering complex models into a regulated production environment.

What You'll Do: 

• Portfolio Management and Loss Mitigation Excellence: Directly oversee the development and deployment of Next Generation models designed to manage and mitigate portfolio losses while maintaining loss guardrails.
• Drive Next-Generation Capabilities: Incorporate industry trends and advanced techniques (NLP, Graph Mining, LLMs, Deep Learning) to solve complex, high-impact risk problems where established principles may not fully apply.
• Alternative Data Strategy: Spearhead the evaluation and integration of alternative data sources (Macro-Economic variables, tri-bureau, LexisNexis, cash flow data) to enhance predictive power across all credit products.
• Lead the current team of high-performing Staff and Senior Data Scientists. Recruit, mentor, and foster talent through deliberate interactions, succession planning, and creating a high-accountability, low-ego culture.
• Model Risk Management (MRM): Act as the primary owner for all models in the portfolio, ensuring robust documentation, monitoring, and successfully navigating the 2nd Line of Defense (2LOD) review and approval process (SR 11-7 familiarity is mandatory).
• Stakeholder Alignment: Interact and negotiate with senior management and external stakeholders to reconcile competing views and drive critical, high-impact business decisions.
• Automation and Efficiency: Lead efforts to automate model monitoring and governance processes to create scalable and auditable infrastructure.

What You'll Need:

• Experience: 8+ years of progressive experience in credit risk, modeling, and data science within a regulated financial institution (FinTech, Bank, or similar), with at least 3 years in a people management role, managing technical staff.
• Education: Master’s or Ph.D. degree in a quantitative field (Statistics, Computer Science, Engineering, Operations Research, etc.).
• Technical Acumen: Deep expertise in advanced statistical and machine learning modeling techniques (e.g., Gradient Boosting, Deep Learning, Causal Inference).
• Regulatory Knowledge: Detailed working knowledge of model risk management standards (e.g., SR 11-7) and the ability to operate within a highly regulated environment.
• Tools & Platforms: Expert-level proficiency in Python (PySpark, scikit-learn, TensorFlow/PyTorch) and SQL/data warehouse technologies (e.g., Snowflake, Hive). Familiarity with modern MLOps platforms and cloud computing (AWS).
• 3+ years of progressive people management experience is required, including the ability to recruit, mentor, and foster talent within a team of high-performing Staff and Senior Data Scientists.
• Communication: Ability to distill highly complex analytical concepts into clear, concise, and compelling narratives for non-technical leadership.

The application window will be open until at least May 18, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

Role Description

In this role, you'll:

• Be a subject matter expert in GFiber’s products, policies, contracts, and processes. 
• Track pending commercial installations to ensure they are scheduled and installed on time.
• Update tracking tools and Salesforce, as needed.
• Provide exceptional customer service by proactively reaching out to schedule appointments and promptly responding to all inquiries (phone, email, etc.) to answer questions and resolve concerns.
• Partner with the TechOps team to help ensure each customer gets connected in a timely manner.
• Escalate customer concerns and issues to the local TechOps and Sales leadership teams, as needed.
• Help catalog customer feedback, product enhancements, and competitive intel.
• Show due care and attention to detail, ensuring work is right the first time.
• Foster and maintain a sense of teamwork and community.

At a minimum we'd like you to have:

• High school diploma or GED.
• 3 years of sales or customer service experience.
• Experience with Google Sheets and/or Excel.
• 1 year of experience collaborating with cross-functional teams. 
• Ability to work non-standard working hours including earlier mornings and nights across multiple domestic time zones.

It's preferred if you have:

• Prior experience working in a CRM database; Salesforce preferred.
• Direct sales or related experience with proven results.
• Proven ability to communicate effectively in both written and verbal formats.
• Proficient customer service skills with the ability to resolve customer challenges, complaints, and concerns.
• Demonstrated experience in creative and persistent problem solving.

The US base salary for this full-time position is $55,200 - $60,700 + bonus + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

Who we are

“Welcoming”, “Collaborative” and “Having the opportunity to make an impact” - is how our employees describe working here.  Galileo is a financial-technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at www.galileo-ft.com. 

The role:

You will steward the 'building blocks' of modern fintech. Our APIs empower clients to build unique financial experiences, meaning your team's work directly powers the innovation of some of the world's largest fintechs.

What you’ll do:

• Build the Golden Path: Design and deliver reusable frameworks and shared infrastructure that help product squads ship secure, observable, and compliant services by default.
• Create Platform Abstractions: Identify repeated implementation patterns and turn them into modular platform components that reduce duplication and simplify service development.
• Improve Traceability and Observability: Drive adoption of common telemetry and request-correlation patterns so teams can troubleshoot and operate services more effectively.
• Advance Contract-First Development: Help make technical contracts the source of truth for service development, with tooling that keeps implementation, documentation, and schemas aligned.
• Raise the DX (Developer Experience) Bar: Build platform tools that teams adopt because they are faster, clearer, and easier to use than bespoke alternatives.
• Navigate Trade-offs Well: Make sound technical decisions that balance standardization, delivery speed, and the practical needs of individual teams.
• Partner Across Teams: Work closely with engineers, managers, and adjacent platform teams to align on patterns, priorities, and rollout plans.
• Mentor Through Practice: Coach engineers through design reviews, code review, docs, and shared implementation work; help maintain core platform libraries and support an innersource contribution model.

What you’ll need:

• Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience.
• Distributed Systems Experience: 8+ years of experience designing and scaling resilient software systems, ideally with strong Python experience.
• Platform Mindset: Experience building shared libraries, services, proxies, or frameworks used by internal engineering teams.
• Modern SDLC Depth: Hands-on experience with CI/CD, automated testing, schema validation, and production delivery pipelines.
• Cross-Team Influence: A track record of driving technical direction and gaining buy-in from peer teams and stakeholders without direct authority.
• Cloud & Kubernetes Experience: Strong experience with AWS and Kubernetes-based environments.
• Pragmatic Engineering Judgment: Ability to identify when a problem should be standardized, abstracted, or left local.

Nice to have:

• Framework Expertise: Familiarity with Python Flask and/or FastAPI frameworks.
• Infrastructure as Code: Experience with Terraform for delivering standardized infrastructure templates.
• API Governance: Familiarity with OpenAPI/Swagger standards and the governance of large-scale API catalogs.
• Observability & Identity Experience: Experience with distributed tracing, metric taxonomies, and service-to-service authentication (S2SA) patterns.
• FinTech Experience: Domain knowledge in payment systems or highly regulated financial technology environments.

The Role:

We are looking for an eager Senior Staff Software Engineer excited to dive in and help build and support the cutting edge technology systems of the Lending Finance Platform team, which support our Capital Markets and Accounting business functions. SoFi is trying to push the boundaries of lending and provide next-level products for our members and investors, and we are seeking anyone with big ideas and a drive to help achieve our goals.

We value forward-thinking engineers who are hands-on, take ownership, and drive delivery. You’ll be surrounded by a talented team where mentorship, knowledge-sharing, and collaboration are central to our culture. We’re seeking someone who is not only an expert in full-stack development but also understands how to leverage data for impactful reporting and aggregation across the platform.

As a senior staff software engineer, you will be part of a team that is empowered to make technical decisions that have direct impact on the success of the business. You will be in the middle of it all – working with partner teams in Lending Engineering and Data Science, implementing new functionality, architecting our system, squashing bugs, maintaining the health of our code, delivering scalable and highly-available services, and continually growing as an engineer. The ideal candidate is both forward-thinking and hands-on, has a strong sense of ownership and drive for delivery, and is a good mentor and co-worker. 

At SoFi, we pride ourselves on the collaboration between Product, Design, and Engineering and so you will be involved in the entire product lifecycle, from ideation through building, testing, deploying, monitoring, supporting, and continual improvements and evolution of mission-critical systems. You’ll face and solve a wide range of challenges: technical, product, and operational, shaping your personal growth and career along the way, as well as using your areas of expertise to grow the capabilities of the rest of the team.

What You’ll Do:

Hands-on Engineering/ Technical Leadership & Strategy

• Write production-grade, scalable backend code using Java, Kotlin, Spring Boot, and modern frameworks.
• Debug and resolve complex systems issues in high-scale, real-time services.
• Develop APIs, services, and platform infrastructure that support loan servicing, payment schedules, and operational workflows.
• Drive hands-on delivery of critical projects like schedule generation, batching frameworks, and testing infrastructure.
• Architect platform-level services and improve systems for resilience, observability, and extensibility.
• Make high-leverage engineering decisions that balance speed, quality, and maintainability.

Raise the bar on engineering quality through hands-on contributions, design reviews, and technical mentorship.

Team Collaboration & Mentorship

• Partner with product, design, operations, and other engineering teams to build solutions that deliver business value and customer impact.
• Contribute to cross-functional platform efforts (e.g., onboarding, credit bureau reporting, collections APIs).
• Drive alignment on technical strategy and execution, with strong written and verbal communication.

What You’ll Need:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• 8+ years experience as a software engineer, designing and implementing complex software solutions.
• Experience with React / Java / Spring / Kotlin / PostgreSQL / AWS. Expertise with any modern Java frameworks, REST APIs, and relational databases
• Deep understanding of software architecture, design patterns, and best practices for building scalable and robust applications.
• Proven experience in leading and mentoring engineering teams, promoting technical excellence and collaboration.
• Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to diverse audiences.
• Experience with Kafka, Docker, Kubernetes, Spring Boot, cloud infrastructure, Terraform and CI/CD

Nice to have:

• Experience in financial services or fintech (loan servicing, payments, interest calculations, credit reporting, etc.)
• Experience with Temporal, Kubernetes, Docker, Terraform, and CI/CD tooling.
• Exposure to data analytics or machine learning platforms.
• Familiarity with front-end technologies such as React, Scala, or Flutter.

With Mercury’s continued progress toward becoming a chartered bank, establishing a strong and forward-looking Community Reinvestment Act (CRA) program is a key part of building a durable, regulator-ready foundation. 

As Mercury’s first Community Reinvestment Act (CRA) Officer, you will build and lead a scalable, regulator-ready CRA program in preparation for bank charter readiness. This role combines strategic program design with operational execution, ensuring Mercury can establish and run a CRA program aligned with regulatory expectations and a digital-first business model.

You will define how Mercury shows up for the communities we serve, translating regulatory requirements into a program that is credible, measurable, and integrated into how we operate.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

What You’ll Do

• Build and own Mercury’s CRA program end-to-end, including policies, procedures, and governance framework
• Develop and execute against the CRA strategic plan, including coordination of internal partners and community organizations within the Bank’s assessment areas
• Engage with Bank Leadership on CRA mapping on the applicability of Mercury’s product offerings
• Own CRA reporting, delivering clear, credible updates on the Bank’s CRA performance to senior leadership and Board-level stakeholders
• Maintain and update the CRA Public File in accordance with regulatory requirements.
• Create training and provide guidance to bank staff regarding CRA requirements, community development opportunities, and regulatory expectations.
• Manage CRA data integrity including CRA loans, Community Development loans, qualified investments, donations, and CRA service hours.
• Maintain relationships with community organizations, economic development groups, and housing organizations to identify community credit needs. This means building a Utah-specific community network from scratch.
• Serve as primary CRA contact during regulatory examinations and independent audits; coordinate responses and corrective action plans.
• Oversee the Bank's volunteer program to meet Strategic Plan commitments.
• Identify and help evaluate community development opportunities, including grants, investments and lending significant enough to meet asset target goals.  
• Maintain records and documentation on all CRA activities and programs

What You’ll Bring

• 5+ years of demonstrated passion for and experience in CRA, and community development; digital banking* and/or strategic plan CRA experience preferred
• Strong understanding of CRA regulations and regulatory expectations 
• Experience building or managing CRA programs in evolving or ambiguous environments
• Experience leading regulatory facing CRA examinations 
• Strong cross-functional collaboration skills and ability to influence without direct authority

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $170,400-$213,000

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-MZ1

The Role

We are currently seeking an experienced IT Support Specialist to join our IT Team. This position requires familiarity with Mac, some experience with Windows PCs, and an overall love of technology in a primarily Apple-based corporate environment. Our perfect candidate loves to problem-solve on the fly, provide exceptional support primarily in a fast-paced office environment, and is always looking for the optimal solution when solving IT issues.

Addepar takes a market-based approach to pay. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York.

The current range for this role is $32 - $40 (hourly salary) + bonus + equity + benefits. 

Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits.

Applicants must be legally authorized to work in the United States for any employer without requiring current or future visa sponsorship (for example, employment-based visas such as H-1B, F-1/OPT, or similar), and must be authorized to begin work in the U.S. on their first day of employment.

What You’ll Do

• Provide in-person IT support to employees in the office, ensuring smooth day-to-day technology operations for employees and IT infrastructure
• Serve as an escalation point for complex technical issues, delivering advanced troubleshooting across both Mac and Windows environments
• Lead new hire technology onboarding,including running orientation sessions and proactively resolving setup issues
• Develop and maintain clear, user-friendly knowledge base documentation and internal guides to promote self-service and reduce support volume
• Administer and optimize key SaaS platforms such as Google Workspace, Slack, Zoom, Okta, and Jamf, identifying opportunities for improved configuration and usage
• Partner closely with the global IT teammates to align on process, tools, and support models across offices, with considerations for varying regional needs
• Support and help coordinate AV systems and live events, including conference rooms, hybrid meetings, and company-wide town halls
• Contribute to IT asset lifecycle management, including procurement, tracking, and decommissioning using asset management tools

Who You Are

• You bring 2–4 years of experience supporting users in a Mac-centric corporate environment, with a working knowledge of Windows systems
• You’re confident troubleshooting a wide range of macOS, AV, and network issues, and understand how to approach complex or unfamiliar technical challenges
• You have hands-on experience administering core platforms like Google Workspace, Slack, Zoom, and Okta, and are comfortable navigating cloud-based admin tools
• You understand networking fundamentals and peripheral connectivity, and can apply them in troubleshooting device or infrastructure issues
• You have experience running and supporting live AV events and hybrid meetings, ensuring seamless experiences for local and remote attendees
• You’re organized and proactive in managing IT inventory and assets, and comfortable using assets tracking tools
• You demonstrate strong communication, documentation, and collaborating skills, with the ability to support and influence users and teammates alike
• You take initiative, bring a problem-solving mindset, and pay close attention to the details that keep day-to-day operations running smoothly

The Role

As part of the broader Data organization, the Data Onboarding team ensures clients have a seamless experience connecting their accounts from various financial institutions to Addepar. This role’s primary responsibilities is assisting clients with authorization requirements for available data feeds, permission account data to authorized Addepar instances, and addressing all feed onboarding related inquiries and requests within SLAs. Client Data Onboarding Specialists sit at the nexus of Addepar's activity and require daily engagement with customers, data providers, and personnel across the organization.

Addepar takes a market-based approach to pay. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions.

The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York. The current range for this role is $86,000 - $107,000 (base salary) + bonus + equity + benefits.

Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits.

Applicants must be legally authorized to work in the United States for any employer without requiring current or future visa sponsorship (for example, employment-based visas such as H-1B, F-1/OPT, or similar), and must be authorized to begin work in the U.S. on their first day of employment.

What You’ll Do

• Manage the alternatives data onboarding process for new and existing Addepar clients, which includes but is not limited to: 
• Guide Clients Through Template Completion: Provide clear guidance and support to clients in accurately completing necessary onboarding templates.
• Manage LOA Generation and Signing: Oversee the Letter of Authorization (LOA) process, including generation, client follow-up for signatures, and ensuring timely completion.
• Drive Asset Manager Outreach: Proactively engage with Asset Managers to facilitate data connectivity and resolve onboarding queries.
• Coordinate Credential Management: Establish and securely store client credentials within LastPass, ensuring adherence to security protocols.
• Facilitate ADM Connections: Coordinate the setup and connectivity for Addepar Data Management (ADM) integrations.
• Maintain Workflow Tracking: Ensure accurate and up-to-date tracking of all onboarding workflows within our dashboards.
• Update Salesforce and Track Milestones: Maintain accurate client information and track key onboarding milestones within Salesforce.

Who You Are 

• 3+ years of work experience in the financial advisory or FinTech industries, preferably in a client onboarding or alternatives data function.
• Experience in client onboarding or a related operational role within the financial services or technology sector.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
• Excellent communication  and follow-up skills to effectively interact with clients and internal teams.  
• Proficiency in using operational dashboards, CRM systems, and password management tools.
• Ability to identify process improvements and contribute to enhancing operational efficiency.
• A proactive approach to problem-solving and a commitment to delivering a positive client experience.

The Role

Client Services is responsible for managing client health for all new and existing Addepar clients. Support Analysts play a critical role in supporting some of the world’s most sophisticated investors, helping them run their businesses through Addepar. They assist Addepar’s diverse client base with day-to-day usage of the software and ensure that our clients get the most value out of each interaction.

Our ideal candidate is tenacious about tackling problems, can skillfully coordinate internal teams, and enjoys working directly with clients.

Addepar takes a market-based approach to pay. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York.

The current range for this role is $59,000 - $74,000 (base salary) + bonus + equity + benefits. 

Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits.

Applicants must be legally authorized to work in the United States for any employer without requiring current or future visa sponsorship (for example, employment-based visas such as H-1B, F-1/OPT, or similar), and must be authorized to begin work in the U.S. on their first day of employment.

What You’ll Do

• Identify, respond to, and resolve issues and questions raised by Addepar’s clients
• Provide hands-on support to our clients to ensure their ongoing happiness
• Work in complex data sets to identify and resolve data and calculation discrepancies
• Evaluate the criticality of client issues and collaborate with various parts of the organization to resolve
• Work closely and conduct root-cause analysis with Engineering and Data teams to resolve issues
• Work effectively with Product and Account Manager teams to manage and maintain a high level of client satisfaction
• Help clients use Addepar to the greatest extent through both functional and conceptual instruction
• Prioritize and context-switch effectively to execute on simultaneous cases, seeing each through to the finish line
• Become an expert on all things Addepar

Who You Are 

• Bachelor’s Degree in Finance, Economics, Mathematics, or equivalent experience
• Superior communication, organizational, and time-management skills
• Proficiency in math
• Passion for problem-solving and continuous learning
• Passion for technology and finance
• 1+ years of relevant experience in a client-facing role
• [Plus] Previous experience in investment management

The Role

We are currently seeking a Portfolio Data Operations Analyst to join our Portfolio Data Operations team! Part of the broader Addepar Engineering organization, the Portfolio Data Operations team is responsible for ensuring Addepar's clients have timely and high quality data. This will include overseeing the processing of transactions and positions so that it meets client timelines, ensuring data quality through verification checks, and helping clients with their data support questions. The Portfolio Data Operations team sits at the nexus of Addepar's activity and requires daily communications with data providers, clients, and other personnel across the company.

Addepar takes a market-based approach to pay. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions.

The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York. The current range for this role is $86,000 - $107,000 (base salary) + bonus + equity + benefits.

Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits.

Applicants must be legally authorized to work in the United States for any employer without requiring current or future visa sponsorship (for example, employment-based visas such as H-1B, F-1/OPT, or similar), and must be authorized to begin work in the U.S. on their first day of employment.

What You’ll Do

• Perform daily internal verification checks to ensure portfolio account data is accurate and available within SLAs.
• Investigate and troubleshoot data pipeline issues and feed processing exceptions, and triaging with Engineering Support when needed.
• Effectively complete and maintain operational workflows and identify and implement opportunities for optimization.
• Collaborate with Client Support, Solution Architects, and other members of Services and Sales to review and resolve client data inquiries and requests. 
• Partner with Product and Engineering to design, test, and implement new processes and tooling features that improve data quality as well as increase operational efficiency.
• Participate in broad company initiatives to stand up new product functionality or services.

Who You Are

• 2+ years of work experience in the financial investment/advisory industry with deep knowledge of capital markets, trade processing and lifecycle, and middle/back-office operations systems.
• Strong attention to details and a passion for problem solving.
• Excellent communication and interpersonal skills for interfacing with internal and external stakeholders.
• Proven ability to multitask and prioritize effectively in a fast paced environment.
• Very team-oriented, dedicated and forward thinking.
• Technical skills preferred in any or all of the following: Microsoft Excel, VBA, SQL, Python, Salesforce, Bloomberg, Thomson Reuters, or other common financial services systems and applications.

Overview

Responsibilities

Qualifications

Position Overview:

Woolpert is hiring an experienced Construction Manager to join our dynamic Construction Engineer & Inspection team at in St. George Utah to support our Aviation market. This role will collaborate closely with design engineers, project managers, and market leadership to deliver high-quality infrastructure and airport construction projects. The Construction Manager is responsible for overseeing construction phase services, including inspection management, contractor coordination, and client communication. This individual will lead field teams, ensure compliance with contract documents, and implement best practices to drive quality, safety, and project success.

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country the job is located.

What You Will Do:

• Manage construction inspection activities for infrastructure and aviation projects, ensuring compliance with contract requirements
• Lead and supervise inspection staff, providing direction, mentorship, and performance oversight
• Coordinate with project managers, engineers, and clients to ensure alignment on project goals and expectations
• Monitor contractor performance, including reviewing submittals and recommending corrective actions when necessary
• Oversee quality of materials and workmanship, ensuring adherence to project specifications
• Provide on-site leadership, including issuing field direction and supporting resolution of construction issues
• Track project progress, prepare daily and weekly reports, and maintain accurate documentation
• Develop meeting agendas, facilitate discussions, and document meeting minutes
• Support project budgeting and scheduling efforts
• Review certified payrolls for compliance with Davis-Bacon wage requirements
• Ensure accuracy and completeness of as-built drawings
• Promote and enforce job site safety standards and procedures

What You Will Bring:

• Bachelor’s degree in Engineering, Construction Management, or a related field
• 15+ years of construction management or project management experience
• Strong understanding of civil engineering and land development construction practices, including means and methods
• Experience with construction inspection, observation reporting, and quantity tracking
• Proficiency in Microsoft Office (Word, Excel)
• Familiarity with AutoCAD Civil 3D is a plus
• Strong written and verbal communication skills, with the ability to effectively interact with clients and internal teams
• Ability to provide constructive feedback and guidance to team members
• OSHA 10-Hour Construction Certification (or ability to obtain)
• Ability to safely navigate construction sites and comply with all safety requirements

Benefits You Will Love:

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

#LI-KA1

Recruiting at Brex

Recruiting is where every career at Brex begins. We’re the first point of connection for future builders and leaders, helping candidates see what’s possible. We partner with leaders across the company to find exceptional talent and build high-performing teams. We move quickly, think strategically, and take pride in creating a thoughtful, welcoming candidate experience from the very first contact. We don’t just fill roles, we shape the culture at Brex, finding the next generation of builders and leaders.

What you’ll do

As a Recruiter on the Operations Recruiting team, you play a pivotal role in scaling the critical business functions at Brex, including Customer Support and Operations.  You will work closely with hiring managers to create the strategy and roadmap to attract the best talent to Brex. As the expert in talent acquisition, you will help attract, evaluate, and hire the best for our Operations teams. We are moving quickly so you will own projects and programs extending beyond the typical recruiting activities, ensuring process excellence and top-notch experience for all candidates. This is a 12-month contract with an opportunity for full-time conversion. 

Where you’ll work

This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Partner closely with hiring managers in Operations to hiring strategies and ensure a strong pipeline of candidates
• Proactively source passive candidates through various channels, including LinkedIn Recruiter and networking
• Own the full candidate experience from sourcing to close, ensuring a seamless and engaging hiring process
• Create comprehensive talent maps to share insights on the talent market 
• Represent Brex to candidates, helping to find and attract exceptional talent
• Interview candidates combining various methods (e.g. structured interviews, technical assessments, and behavioral questions)

Requirements

• 1+ years of full-cycle high volume recruiting experience 
• Strong ability to build relationships with Operations and Customer Experience hiring managers, understanding their needs and providing strategic hiring support
• Strong organizational skills to coordinate recruiting efforts across multiple stakeholders
• Knowledge of HR practices and employment practices
• BS in Human Resources or a relevant degree
• Must be willing to work in office 3 days per week on Monday, Wednesday and Thursday

Bonus points

• Experience with Greenhouse ATS and Gem
• Experience working in a high-growth startup

Compensation

The expected salary range for this role is $96,728 - 120,910.  However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Recruiting at Brex

Recruiting is where every career at Brex begins. We’re the first point of connection for future builders and leaders, helping candidates see what’s possible. We partner with leaders across the company to find exceptional talent and build high-performing teams. We move quickly, think strategically, and take pride in creating a thoughtful, welcoming candidate experience from the very first contact. We don’t just fill roles, we shape the culture at Brex, finding the next generation of builders and leaders.

What you’ll do

As a Recruiter on the Operations Recruiting team, you play a pivotal role in scaling the critical business functions at Brex, including Customer Support and Operations.  You will work closely with hiring managers to create the strategy and roadmap to attract the best talent to Brex. As the expert in talent acquisition, you will help attract, evaluate, and hire the best for our Operations teams. We are moving quickly so you will own projects and programs extending beyond the typical recruiting activities, ensuring process excellence and top-notch experience for all candidates. This is a 12-month contract with an opportunity for full-time conversion. 

Where you’ll work

This role will be based in our Salt Lake City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Partner closely with hiring managers in Operations to hiring strategies and ensure a strong pipeline of candidates
• Proactively source passive candidates through various channels, including LinkedIn Recruiter and networking
• Own the full candidate experience from sourcing to close, ensuring a seamless and engaging hiring process
• Create comprehensive talent maps to share insights on the talent market 
• Represent Brex to candidates, helping to find and attract exceptional talent
• Interview candidates combining various methods (e.g. structured interviews, technical assessments, and behavioral questions)

Requirements

• 1+ years of full-cycle high volume recruiting experience 
• Strong ability to build relationships with Operations and Customer Experience hiring managers, understanding their needs and providing strategic hiring support
• Strong organizational skills to coordinate recruiting efforts across multiple stakeholders
• Knowledge of HR practices and employment practices
• BS in Human Resources or a relevant degree
• Must be willing to work in office 3 days per week on Monday, Wednesday and Thursday

Bonus points

• Experience with Greenhouse ATS and Gem
• Experience working in a high-growth startup

Compensation

The expected salary range for this role is $85,600 - 107,000.  However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Recruiting at Brex

Recruiting is where every career at Brex begins. We’re the first point of connection for future builders and leaders, helping candidates see what’s possible. We partner with leaders across the company to find exceptional talent and build high-performing teams. We move quickly, think strategically, and take pride in creating a thoughtful, welcoming candidate experience from the very first contact. We don’t just fill roles, we shape the culture at Brex, finding the next generation of builders and leaders.

What you’ll do

As a Recruiter on the Operations Recruiting team, you play a pivotal role in scaling the critical business functions at Brex, including Customer Support and Operations.  You will work closely with hiring managers to create the strategy and roadmap to attract the best talent to Brex. As the expert in talent acquisition, you will help attract, evaluate, and hire the best for our Operations teams. We are moving quickly so you will own projects and programs extending beyond the typical recruiting activities, ensuring process excellence and top-notch experience for all candidates. This is a 12-month contract with an opportunity for full-time conversion. 

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday. Starting February 2, 2026, we will require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Partner closely with hiring managers in Operations to hiring strategies and ensure a strong pipeline of candidates
• Proactively source passive candidates through various channels, including LinkedIn Recruiter and networking
• Own the full candidate experience from sourcing to close, ensuring a seamless and engaging hiring process
• Create comprehensive talent maps to share insights on the talent market 
• Represent Brex to candidates, helping to find and attract exceptional talent
• Interview candidates combining various methods (e.g. structured interviews, technical assessments, and behavioral questions)

Requirements

• 1+ years of full-cycle high volume recruiting experience 
• Strong ability to build relationships with Operations and Customer Experience hiring managers, understanding their needs and providing strategic hiring support
• Strong organizational skills to coordinate recruiting efforts across multiple stakeholders
• Knowledge of HR practices and employment practices
• BS in Human Resources or a relevant degree
• Must be willing to work in office 3 days per week on Monday, Wednesday and Thursday

Bonus points

• Experience with Greenhouse ATS and Gem
• Experience working in a high-growth startup

Compensation

The expected salary range for this role is $85,600 - 107,000.  However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Recruiting at Brex

Recruiting is where every career at Brex begins. We’re the first point of connection for future builders and leaders, helping candidates see what’s possible. We partner with leaders across the company to find exceptional talent and build high-performing teams. We move quickly, think strategically, and take pride in creating a thoughtful, welcoming candidate experience from the very first contact. We don’t just fill roles, we shape the culture at Brex, finding the next generation of builders and leaders.

What you’ll do

As a Recruiter on the Operations Recruiting team, you play a pivotal role in scaling the critical business functions at Brex, including Customer Support and Operations.  You will work closely with hiring managers to create the strategy and roadmap to attract the best talent to Brex. As the expert in talent acquisition, you will help attract, evaluate, and hire the best for our Operations teams. We are moving quickly so you will own projects and programs extending beyond the typical recruiting activities, ensuring process excellence and top-notch experience for all candidates. This is a 12-month contract with an opportunity for full-time conversion. 

Where you’ll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Partner closely with hiring managers in Operations to hiring strategies and ensure a strong pipeline of candidates
• Proactively source passive candidates through various channels, including LinkedIn Recruiter and networking
• Own the full candidate experience from sourcing to close, ensuring a seamless and engaging hiring process
• Create comprehensive talent maps to share insights on the talent market 
• Represent Brex to candidates, helping to find and attract exceptional talent
• Interview candidates combining various methods (e.g. structured interviews, technical assessments, and behavioral questions)

Requirements

• 1+ years of full-cycle high volume recruiting experience 
• Strong ability to build relationships with Operations and Customer Experience hiring managers, understanding their needs and providing strategic hiring support
• Strong organizational skills to coordinate recruiting efforts across multiple stakeholders
• Knowledge of HR practices and employment practices
• BS in Human Resources or a relevant degree
• Must be willing to work in office 3 days per week on Monday, Wednesday and Thursday

Bonus points

• Experience with Greenhouse ATS and Gem
• Experience working in a high-growth startup

Compensation

The expected salary range for this role is $96,728 - 120,910.  However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

The Design Team @ Pave

The design team at Pave is a small, synergy-driven bunch that values a dash of fun and a robust work ethic. We're deeply invested in our customers, making it our mission to master their needs. Our commitment is to create a space where creativity thrives, deep involvement is the norm, and meaningful conversations flow. We thrive on untangling complex problems—of which there are many! If this blend of drive, dedication, fun, and challenge piques your interest, we'd love for you to reach out!

About this role:

Pave is looking for a Senior Product Designer to own the design vision for AI across our platform. You'll be the person who figures out how AI should show up in Pave—how it communicates, how it earns user confidence, and where it will have the most impact. That starts with our conversational AI compensation analyst and extends into agentic workflows that connect the tools compensation teams already rely on today.

You'll establish the UX principles that govern how AI behaves at Pave, shape interaction patterns that scale, and have a real seat at the table when it comes to product direction. You'll partner closely with Product, Engineering, and Data Science to move from concepts through research and iteration to shipped features.

We need someone who can hold two things at once: a long-range vision for what AI-powered compensation work looks like, and the craft to build toward it week by week.

What You'll Bring

• Proven AI product impact: You've shipped LLM-powered experiences to production and can point to real outcomes—whether that's adoption, efficiency, or user trust. 
• Systems-level design thinking: You've designed end-to-end AI workflows, not just conversational interfaces. You think about failure states, guardrails, user control, and transparency, and you're energized by that complexity rather than intimidated by it.
• Strategic product influence: You've shaped the UX direction for large scope initiatives, influencing roadmap priorities and sequencing decisions in partnership with product and engineering leaders. 
• Builder mindset: You prototype, ship, and iterate. You want to see your work in customers' hands, and you take personal ownership of the outcome.
• Collaborative and constructive: You make the people around you better. You contribute to a healthy team dynamic and uplift those around you. You give and receive feedback, build strong cross-functional relationships, and genuinely care about the health of the team, not just the work.

Compensation, It's What We Do.

At Pave, we believe compensation should be as thoughtful as the people we hire. Your total rewards package includes meaningful equity, best-in-class medical, dental, and vision coverage, unlimited PTO, and region-specific benefits designed around your life — not just your role. Your level and compensation are determined by your experience and how you show up throughout the interview process. We're always happy to walk you through how we think about leveling — just ask.

Targeted cash compensation for this role: 
P3: $148,000 - $175,000
P4: $175,000 - $205,000
P5: $205,000 - $240,000

Benefits @ Pave

At Pave, growth isn't a perk — it's the point. As you develop, your role expands, your responsibilities deepen, and your compensation reflects the impact you're making.

What we offer:

• Your Health, Fully Covered: Comprehensive medical, dental, and vision coverage for you and your family, with a range of options designed to meet you where you are.
• Time That's Actually Yours: Flexible PTO and the freedom to work from anywhere in the world for up to a month — because life doesn't pause, and neither should you.
• Fuel for the Work: Lunch and dinner stipends plus fully stocked kitchens, so you can stay energized without thinking twice about it.
• Room to Keep Growing: A quarterly education stipend to invest in the skills and knowledge that matter most to you.
• Support When It Matters Most: Robust parental leave so you can be fully present for the moments that count.
• Getting Here, Made Easier: A commuter stipend to support the in-person collaboration that makes great work happen.

The Sales Team @ Pave

As an Enterprise Account Executive at Pave, you'll be at the forefront of revolutionizing how companies approach compensation. Working directly with HR and Finance executives, you'll help shape the future of compensation technology while playing a crucial role in our go-to-market strategy. As one of our Enterprise AEs, you'll have the unique opportunity to influence product direction and scale our enterprise motion while working alongside founders, investors, and industry leaders.

What You'll Be Doing:

• Drive complex, multi-threaded sales cycles with strategic prospects, focusing on six-figure deals that expand Pave's compensation network
• Partner with prospects' HR and Finance leadership to understand their compensation challenges and demonstrate how Pave can transform their practices
• Collaborate with product and engineering teams to influence roadmap decisions based on enterprise market needs and customer feedback
• Develop and execute strategic account plans in partnership with SDRs to build a robust pipeline through both inbound and outbound efforts
• Work cross-functionally with Customer Success to ensure smooth handoffs and drive successful customer outcomes
• Contribute to building and refining our enterprise sales playbook as we scale our go-to-market motion
• Serve as a trusted advisor to prospects, helping them envision and implement modern compensation practices across their organizations

What You'll Bring

• 7+ years of proven SaaS sales experience with a track record of consistently exceeding quota
• Demonstrated success in enterprise sales cycles (6 month+) with 6 figure deals 
• Strong consultative selling skills with the ability to navigate complex organizational structures and multiple stakeholders
• Experience selling to HR, Finance, or other executive stakeholders in high-growth technology companies
• Entrepreneurial mindset with the ability to thrive in a fast-paced, rapidly evolving environment
• Excellence in discovery, solution positioning, and building business cases that resonate with executive buyers
• Track record of contributing beyond the traditional sales role to help build and scale sales organizations

Compensation, It's What We Do.

At Pave, we believe compensation should be as thoughtful as the people we hire. Your total rewards package includes meaningful equity, best-in-class medical, dental, and vision coverage, unlimited PTO, and region-specific benefits designed around your life — not just your role. Your level and compensation are determined by your experience and how you show up throughout the interview process. We're always happy to walk you through how we think about leveling — just ask.

Targeted cash compensation for this role: $300,000 OTE

Benefits @ Pave

At Pave, growth isn't a perk — it's the point. As you develop, your role expands, your responsibilities deepen, and your compensation reflects the impact you're making.

What we offer:

• Your Health, Fully Covered: Comprehensive medical, dental, and vision coverage for you and your family, with a range of options designed to meet you where you are.
• Time That's Actually Yours: Flexible PTO and the freedom to work from anywhere in the world for up to a month — because life doesn't pause, and neither should you.
• Fuel for the Work: Lunch and dinner stipends plus fully stocked kitchens, so you can stay energized without thinking twice about it.
• Room to Keep Growing: A quarterly education stipend to invest in the skills and knowledge that matter most to you.
• Support When It Matters Most: Robust parental leave so you can be fully present for the moments that count.
• Getting Here, Made Easier: A commuter stipend to support the in-person collaboration that makes great work happen.

The People Team @ Pave

We're a strategic, high-impact team that partners directly with leadership to build world-class employee experience and people infrastructure. We own the full employee lifecycle - from offer acceptance through growth and development - and serve as trusted advisors who shape how we support, retain, and develop talent in a competitive market.

People Operations isn't just about administering programs. It's about building the systems, culture, and experience that will define how Pave scales and how our team shows up every day. You'll have the tools to succeed, autonomy to innovate on process, and direct exposure to high-impact company-building decisions that shape our culture, compensation philosophy, and how we operate as we grow.

What You'll Do

Employee Lifecycle & Operations

• Lead HR operations including onboarding, offboarding, documentation, and employee records management
• Execute on seamless onboarding experiences that get new hires productive fast and continually improve the process
• Manage offboarding processes that maintain our culture of transparency and respect
• Ensure compliance with local, state, and federal employment laws and internal policies

Payroll, Benefits & Compensation

• Manage payroll processing, bonuses, and annual compensation cycles accurately and confidentially
• Oversee benefits administration (healthcare, 401k, leave policies, PTO) and serve as point of contact for employees and vendors
• Support compensation review cycles and ensure changes are reflected systemically
• Continuously assess competitiveness of compensation and benefits packages

Systems & Process Improvement

• Own and optimize our HRIS (HiBob) to improve efficiency
• Track and analyze people metrics (turnover, engagement, hiring speed, performance outcomes)
• Identify opportunities to streamline workflows and create scalable processes
• Build dashboards that give leadership real-time insights

Immigration & Compliance

• Manage work authorization processes (H-1B transfers/renewals, TN, green cards) and coordinate with immigration counsel
• Stay ahead of employment law changes across SF, NYC, SLC, and Krakow
• Navigate multi-state and international compliance requirements

Performance & Development

• Manage performance review processes, goal-setting, and professional development programs
• Support managers with coaching, feedback, and growth planning
• Partner with leaders across GTM and R&D to understand team-specific people needs

Culture & Employee Experience

• Develop initiatives to strengthen engagement, recognition, and retention
• Act as trusted HR business partner to employees and leadership
• Help plan company events, recognition programs, and culture-building activities

What You'll Bring

Experience & Background

• 3-5+ years in People Operations, HR, or related roles with demonstrated progression in responsibility
• Broad HR generalist experience across compliance, payroll, benefits, performance management, immigration, recruiting, and employee engagement
• Experience in startup or high-growth company environment 
• Experience managing visa processes or partnering with immigration counsel preferred

Skills & Approach

• Systems-driven mindset - proficient in HRIS platforms (HiBob preferred) and think in terms of scalable processes
• Strong knowledge of employment law and HR best practices, particularly multi-state compliance
• Excellent relationship-builder with strong communication and problem-solving skills
• Extremely organized, proactive, and comfortable juggling multiple priorities
• Comfortable with ambiguity and rapid change - can build structure while staying flexible
• Genuine interest in compensation and our mission (we practice what we preach)

This Role Is a Great Fit if You...

• Want real scope and impact without managing a team today
• Enjoy being close to the details while shaping how the company operates as it scales
• Have strong ownership and are comfortable operating without a playbook
• Care deeply about culture and performance and want to make values measurable
• Are systems-minded and enjoy consolidating tools, automating workflows, and improving how things run
• Have worked in a global or multi-entity environment and are comfortable operating across US and international locations
• Are excited about working at a company where compensation isn't just policy - it's our product

Compensation, It's What We Do.

At Pave, we believe compensation should be as thoughtful as the people we hire. Your total rewards package includes meaningful equity, best-in-class medical, dental, and vision coverage, unlimited PTO, and region-specific benefits designed around your life — not just your role. Your level and compensation are determined by your experience and how you show up throughout the interview process. We're always happy to walk you through how we think about leveling — just ask.

Targeted cash compensation for this role based on location: 
San Francisco: $145,000 - $165,000
Salt Lake City: $130,000 - $143,000

Benefits @ Pave

At Pave, growth isn't a perk — it's the point. As you develop, your role expands, your responsibilities deepen, and your compensation reflects the impact you're making.

What we offer:

• Your Health, Fully Covered: Comprehensive medical, dental, and vision coverage for you and your family, with a range of options designed to meet you where you are.
• Time That's Actually Yours: Flexible PTO and the freedom to work from anywhere in the world for up to a month — because life doesn't pause, and neither should you.
• Fuel for the Work: Lunch and dinner stipends plus fully stocked kitchens, so you can stay energized without thinking twice about it.
• Room to Keep Growing: A quarterly education stipend to invest in the skills and knowledge that matter most to you.
• Support When It Matters Most: Robust parental leave so you can be fully present for the moments that count.
• Getting Here, Made Easier: A commuter stipend to support the in-person collaboration that makes great work happen.

We are seeking a detail-oriented and customer-focused Customer Service Agent to join our Operations team.

Role and Responsibilities:          

This role serves as a key point of contact for our customers, delivering high-quality support across wireline products and services. The ideal candidate will be proactive, solutions-driven, and committed to providing an exceptional client experience through both phone and email interactions.

• Serve as the primary point of contact for customer inquiries via phone and email
• Provide support for orders, service requests, and general account inquiries
• Troubleshoot service-related issues and submit repair tickets as needed
• Take ownership of customer concerns, driving resolution and escalating when appropriate
• Deliver accurate product and service information, including features, terms, and capabilities
• Process customer orders, forms, and service requests with accuracy and efficiency
• Route inquiries to appropriate internal teams when necessary
• Document all customer interactions in accordance with standard operating procedures
• Identify trends in customer issues and communicate insights to management
• Conduct follow-ups to ensure timely and satisfactory resolution
• Participate in cross-functional projects aimed at improving processes and service delivery
• Support additional operational tasks and responsibilities as assigned

Desired Skills and Experience:                                                 

• Full time / In office - Salt Lake City, Utah
• Bachelor’s degree preferred
• Minimum of 3 years of experience in customer service or account management
• Experience within the telecommunications industry is a plus
• Strong problem-solving and communication skills (written and verbal)
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Project)

*The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $20 / hour. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.

Keywords: #SaltLakeCity, Salt Lake City, #CustomerSupport, #CustomerService, CustomerService, Customer Service, #ClientExperience, #CustomerService, #Wireline, Wireline, #Wireless, Wireless, #Technical Support, #Bachelors, Bachelors, Client Experience, Customer Service, Technical Support, Account Management, Support Technician, Customer Support Account Specialist, #Customer Support Account Specialist, Account Manager, Inbound, #Telecom, Telecom, #Telecommunications, Telecommunications, Verizon, ATT, #Verizon, #ATT, T-Mobile, #TMobile, Indeed, LinkedIn, #Indeed, #LinkedIn, Telecommunication Jobs, #TelecommunicationJobs, Google, SimplyHired

The application window will be open until at least April 17, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

At GFiber, our Information Systems and Technology team plays a crucial role in enhancing employee productivity and efficiency across all departments. We are dedicated to delivering quality support while fostering a strong business partnership and ensuring seamless project deliverables. Together,  we focus on delivering innovative solutions that empower our colleagues and drive the organization forward.

Role Description

As a Senior IT Systems Engineer, you will architect and maintain the digital workspace our employees rely on daily. This role oversees the entire lifecycle of corporate applications, from end-to-end deployment and configuration to automated patching and long-term administration. You will manage our Google Workspace environment and support critical office technology, including multi-vendor networking, conferencing, and advanced printing solutions. While possessing deep expertise in software application engineering, you will maintain a robust foundation in full device management to ensure secure and seamless delivery across macOS, Windows, and ChromeOS platforms.

In this role, you'll:

• Manage the enrollment, security posture, and compliance of macOS, Windows, and ChromeOS devices using Microsoft Intune, Google Workspace, and Kandji/Iru to provide a stable platform for application delivery.
• Architect the end-to-end deployment, configuration, and proactive patching strategies for the corporate productivity suite. This includes leading the rollout of new enterprise solutions from initial environment setup through to ongoing maintenance and optimization.
• Deploy and provide advanced support for office technology, including LAN/Wi-Fi networking, Google Meet conferencing/AV systems, and enterprise printing hardware and software.
• Perform administration, strategy, and security hardening for Google Workspace, including advanced mobile device management for Android/iOS and Google Meet integrations.
• Utilize advanced scripting (Python, PowerShell, or GAM) to automate software packaging, agent rollouts (e.g., CrowdStrike, CatchPoint), and system-wide compliance remediation.
• Collaborate with cross-functional stakeholders and vendors to understand business needs and implement scalable software and hardware solutions that streamline corporate operations.

At a minimum we'd like you to have:

• Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent practical experience.
• 8 years of experience as a Systems Engineer in an Enterprise Corporate IT environment.
• 5 years of experience managing Google Workspace at an enterprise level, overseeing Application Lifecycle Management (packaging, deployment, patching), and supporting office networking (Wi-Fi, LAN).
• Experience managing macOS/Apple MDM tools (e.g., Kandji/Iru) and Microsoft Intune.
• Experience deploying applications on premise or software as a service (SaaS). 

It's preferred if you have:

• Professional Google Workspace, Apple, or Microsoft Endpoint related certifications.
• Experience configuring Okta or Entra ID for SAML federation, SSO, and automated user provisioning.
• Experience working with Python, PowerShell, and GCP Cloud CLI for advanced systems automation and API-driven integrations.
• Experience delivering complex technical projects within an Agile environment (e.g., Scrum).
• Ability to use written and verbal communication to explain complex architectural fixes and technical concepts to both technical and non-technical audiences.

The US base salary range for this full-time position is between $136,000 - $169,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

Territory: This role covers the state of Utah.

The Associate Clinical Oncology Specialist (ACOS) is responsible for contributing to account sales, service, and support activities of all Oncology products. The role includes ensuring patients adherence to the prescribed test cadence with a focus on improving patient outcomes. The individual will identify areas of improvement in clinical workflows, test fulfillment, internal systems and processes. Responsibilities include cultivating and maintaining key relationships and working with customers and internal partners that enable Signatera patient retention and unit growth within existing customers. 

Primary Responsibilities:

• Work with assigned COS to grow, maintain & support existing customers 
• Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth.
• Analyze and monitor patient testing to ensure that patients remain on the protocol prescribed by the Oncologist.
• Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem solving 
• Become experts on all Natera Oncology products and processes to maximize effectiveness in the field. 
• Educate medical professionals on the tools and resources that Natera provides to facilitate test order management
• Utilize and maintain internal reports of key performance indicators (KPIs) related to patient retention and fulfilled order volume.
• Be a key team player within the sales organization who can partner with internal stakeholders, such as sales reps, patient coordinators, territory managers, etc., to achieve the best outcomes for the patient and the provider.

Qualifications:

• Bachelor’s degree preferred or Associate’s degree with minimum of 4 years of relevant experience
• Medical assistant, clinical support, patient liaison or nursing background or a Minimum of 2  years of sales experience 

Knowledge, Skills, and Abilities:

• Thrives in ambiguous environments
• Exceptionally bright, flexible, self-motivated, and results oriented with strong interpersonal and analytical skills 
• Ability to think strategically as well as execute tactically 
• Must act with a sense of urgency 
• Have a strong desire to work in a fast-pace environment and must work independently with an internal drive to be successful 
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize
• Proficient in Microsoft PowerPoint and Excel; Gmail
• Fluent in understanding data spreadsheets and technologies, although the Patient Retention Specialists will continue to lead patient identification and vetting
• Demonstrated ability to quickly learn software and reporting systems

Physical Demands & Work Environment:

• Duties are typically performed in a medical office or hospital setting.
• This position requires the ability to use a computer keyboard, communicate over the telephone and read printed material.
• Duties may require working outside normal working hours (evenings and weekends) at times.
• 25-50% travel required

In addition to a base salary, we offer uncapped commission, a car allowance program, and Restricted Stock Units (RSUs).

Position Summary:

The Account Management Team @ Pave

At Pave, our Account Management team is the engine behind customer retention and growth. We work with some of the most innovative companies in the world — helping them build smarter compensation programs, make data-driven decisions, and get the most out of the Pave platform. Our AMs aren't just relationship managers; they're trusted advisors who understand their customers' business deeply and bring real commercial value to every interaction. As we scale, we're looking for a Director of Account Management to lead this team, raise the bar on what great looks like, and own the retention and expansion outcomes that sit at the heart of Pave's growth story.

What You'll Do

• Own the number. Take full accountability for GDR and NDR across Pave's core customer base, actively managing the health of the book and driving the team toward 90%+ GDR and 110%+ NDR targets.
• Lead and develop a high-performing AM team. Coach, mentor, and performance manage a team of Account Managers — building the culture, habits, and skills needed to retain and grow customers at every stage of the lifecycle.
• Build scalable AM processes. Design and implement account coverage models, renewal forecasting frameworks, and customer health scoring that give the team a clear, repeatable playbook for managing their book of business.
• Drive expansion and advocacy. Partner with Sales to identify and convert expansion opportunities, and turn your most satisfied customers into active Pave champions — references, case studies, and pipeline contributors.
• Develop a scaled motion for the long-tail. Establish an efficient, low-touch coverage model for downmarket and pre-ICP customers that preserves retention without over-indexing resources.
• Champion the voice of the customer internally. Synthesize AM feedback, escalations, and product gaps into actionable input for R&D, ensuring the roadmap reflects what matters most to Pave's customer base.
• Partner cross-functionally. Serve as the primary CS stakeholder in Sales, Marketing, and R&D partnerships — from smooth handoffs at close, to sourcing customer stories for marketing, to representing CS in company-wide planning.

What You'll Bring

• 7+ years of post-sales experience in B2B SaaS, with at least 3 years in an AM leadership role owning a team and retention/expansion metrics.
• A demonstrated track record of improving NDR and GDR at a company with a comparable ACV and ARR profile — you've owned the number and hit it.
• Strong commercial instincts — you're comfortable leading renewal negotiations, navigating executive-level relationships, and coaching your team to do the same.
• Experience building and scaling AM processes from the ground up, including coverage models, health scoring, and forecasting — you don't just manage, you build.
• A proven ability to recruit, develop, and performance manage high-performing AM teams — you know how to raise the floor and the ceiling.
• Deep cross-functional credibility — you've worked closely with Sales, Product, and Marketing and know how to get things done across organizational lines.
• Strong communication and executive presence — you represent the customer at the leadership table and can hold your own in front of a VP or C-suite stakeholder, both internally and externally.
• Experience at a high-growth startup is strongly preferred — you're comfortable with ambiguity, can build in a fast-moving environment, and thrive without a fully-defined playbook.

Compensation, It's What We Do.

At Pave, we believe compensation should be as thoughtful as the people we hire. Your total rewards package includes meaningful equity, best-in-class medical, dental, and vision coverage, unlimited PTO, and region-specific benefits designed around your life — not just your role. Your level and compensation are determined by your experience and how you show up throughout the interview process. We're always happy to walk you through how we think about leveling — just ask.

Targeted cash compensation for this role: $280,000 OTE

Benefits @ Pave

At Pave, growth isn't a perk — it's the point. As you develop, your role expands, your responsibilities deepen, and your compensation reflects the impact you're making.

What we offer:

• Your Health, Fully Covered: Comprehensive medical, dental, and vision coverage for you and your family, with a range of options designed to meet you where you are.
• Time That's Actually Yours: Flexible PTO and the freedom to work from anywhere in the world for up to a month — because life doesn't pause, and neither should you.
• Fuel for the Work: Lunch and dinner stipends plus fully stocked kitchens, so you can stay energized without thinking twice about it.
• Room to Keep Growing: A quarterly education stipend to invest in the skills and knowledge that matter most to you.
• Support When It Matters Most: Robust parental leave so you can be fully present for the moments that count.
• Getting Here, Made Easier: A commuter stipend to support the in-person collaboration that makes great work happen.

That’s where you come in:

MMNA is seeking a District Aftersales Manager to join the West Region team.  As a DAM, you are a member of the team that liaises directly with MMNA’s dealer partners, with responsibility for developing long-term professional relationships with your dealer partners in your assigned District, consulting with your dealer partners to drive Aftersales performance, and serving as brand ambassador within the District.  Effectiveness in this role will increase profitability in parts, accessories and service, optimize the customer experience, assist your dealer partners in operating a well-managed and strategic Aftersales business, and ensure positive brand awareness and loyalty.  You will be instrumental in the implementation of Momentum 2030, Mitsubishi Motors’ long-term business plan.   

You will serve as a partner to 9 dealers in Colorado, Utah, Idaho, and Hawaii. Preference will be given to those who reside in Salt Lake City, UT or Denver, CO. Frequent travel to the dealers in your district is required. 

As a District Aftersales Manager, You Will:

DEALER OPERATIONS PARTNERSHIP

• Regularly communicate with and visit dealer partners (including dealership owner(s)/principal(s)), serving as a consultant to Mitsubishi Motors dealer partners on Aftersales operations in the District. Leverage knowledge of dealership parts/service operations, Aftersales marketing, and Mitsubishi Motors’ Aftersales programs and best practices to identify revenue generating opportunities and develop operations improvement plans.  Explain programs, policies and procedures and associated opportunities, including attainment of objectives.
• Review dealer partner financial statements, systems, and other reporting to proactively identify and recommend opportunities in process, throughput, staffing, service facilities, parts and service marketing, customer relations, and other best practices. Ensure that dealer partner management and leadership understand available tools and programs to maximize their Aftersales operations.
• Assist dealer partners in “operational troubleshooting,” helping to resolve problems and challenges, including working with external vendors and internal teams. Provide “ad hoc” training and guidance to dealer partner staff on best practices in understanding their data, video multi-point inspections and modernized tools, service excellence, parts sales, inventory control, warranty administration, etc.
• Drive Aftersales performance for both MMNA and dealer partners in the District by consulting with dealer partners how to achieve and exceed profitability targets, grow customer pay business, improve customer experience (and CSI scores), increase customer retention and loyalty, optimize marketing efforts, and boost parts and accessory sales.

CROSS-FUNCTIONAL TEAMWORK

• Work cross-functionally with Parts Distribution, Customer Relations, Warranty, Product Quality, Legal, and other departments in the Company to provide information and expertise that helps to improve operations while mitigating risk.
• Work with the Aftersales Performance team to look for and develop unique opportunities within the District, including wholesale and collision.
• Act as consultant to the Dealer Development team, utilizing knowledge of your market to advise on planning for, and ensuring successful implementation of, Aftersales strategies and best practices for any new dealer in the District.
• Work closely with your District Sales Manager counterpart (DSM) to engage in joint dealer visits, consult with dealer partners on opportunities holistically, and look for unique opportunities within the District to improve operations and increase sales.
• Advise Regional Management and/or Dealer Development of issues with any dealer partners related to adherence to policies, procedures, or the Dealer Agreement, in any Aftersales areas (parts sales, warranty administration, customer satisfaction, service lane staffing, etc.).

Ready to Join The Team? You Should Have:

• 5+ years of professional exempt level automotive retail/wholesale experience.
• Prior automotive retail sales experience such as Service Representative, Service/Parts Manager, etc.
• Deep understanding of what drives customer behavior, improves the customer experience, increases sales out of the service drive, and increases retention and loyalty.
• Deep understanding of dealership operations and systems on the Aftersales side of the business, including profit drivers, loyalty drivers, and retention drivers, how to effectively analyze and leverage data to develop and implement operations strategies.
• Ability to communicate effectively with a broad range of individuals, from customers to members of MMNA leadership.
• Working knowledge of vehicle technology, vehicle systems, maintenance, and parts and accessories functionality.
• Must maintain a valid unconditional driver’s license and an approved driving record.

Extra Horsepower (Profile Differentiators): 

• Automotive retail sales experience on the Sales Operations/ “new car sales” side.
• Automotive OEM experience in a corporate department, such as Marketing, Warranty, Customer Service or Customer Experience.
• ASE certification in four or more areas (ability to consult directly with service advisors and technicians and understand their role in the customer experience is a huge plus).

Pay Transparency: 

The base salary for this position ranges between $90,000 to $100,000. The base salary will be based on a number of factors including the role offered, the individual's job-related knowledge, skills, and qualifications. In addition to base salary, we are proud to offer a comprehensive and competitive benefits package for all eligible employees which also includes 401k with company match, Mitsubishi Lease Program, and a full range of medical, financial, and other perks and benefits.

Perks and Benefits:

• Family First: Enjoy comprehensive healthcare coverage, including medical, dental, and vision plans.
• Be a Proud Mitsubishi Ambassador: Take advantage of our Discounted Employee Lease Car program, covering insurance, maintenance, and registration fees, with no down payment or credit check required.
• Drive with Perks: This position comes with an assigned vehicle, contingent upon a satisfactory driving record. 
• Secure Your Future: Benefit from our 401(k) with Company match and annual contributions based on years of service.
• Fuel Your Growth: Access professional development opportunities, including training, tuition reimbursement, and employee resource groups.
• Take Time for Yourself: Enjoy up to 30 days of paid time off, including holidays, vacation, and other leave options.
• Thrive in an Open Environment: Experience our collaborative workspace where ideas flow freely.