Role Overview

We are seeking an analytical and technically skilled professional to lead the implementation, management, and ongoing enhancement of our cash flow engine. This role will be responsible for modeling balance sheet cash flows, supporting interest rate risk (IRR) analytics, and ensuring the integrity of key metrics such as Net Interest Income (NII) and Economic Value of Equity (EVE).

The ideal candidate brings a strong understanding of asset-liability management (ALM), behavioral modeling, and financial modeling frameworks, along with the ability to translate complex assumptions into actionable insights.

Key Responsibilities

• Support the vendor selection and system implementation of the firm’s cash flow engine / ALM system
• Develop, maintain, and enhance cash flow models for assets and liabilities that will be used for risk monitoring and balance sheet forecasting
• Produce and analyze interest rate risk metrics, including NII and EVE under various scenarios
• Design, document, and support behavioral assumptions (e.g., prepayments, deposit decay, betas, non-maturity deposit modeling)
• Partner with Finance and Risk teams to ensure alignment of modeling assumptions and outputs
• Perform scenario analysis and sensitivity testing to support balance sheet strategy and risk management
• Ensure data integrity, model accuracy, and compliance with internal policies and regulatory expectations
• Support model validation, audit, and regulatory review processes
• Identify opportunities to improve automation, efficiency, and model sophistication

Qualifications

• Bachelor’s degree in Finance, Economics, Mathematics, Engineering, or a related field (advanced degree preferred)
• 5+ years of experience in bank ALM, bank Treasury, IRR modeling, or quantitative finance
• Strong understanding of:
• Bank balance sheets, products, and cash flow drivers
• Net Interest Income (NII) modeling
• Economic Value of Equity (EVE)
• Interest rate risk frameworks
• Cash flow hedging
• Experience developing and supporting behavioral models and assumptions (e.g., deposits, loans, prepayments)
• Hands-on experience with ALM or cash flow engine platforms (e.g., QRM, Empyrean, BancWare, or similar)
• Strong quantitative and analytical skills; proficiency in Excel and/or programming tools (Python, SQL, R a plus)
• Ability to communicate complex modeling concepts to non-technical stakeholders

Preferred Skills

• Experience in banking* or financial services
• Familiarity with regulatory expectations for IRRBB and model risk management
• Experience with model validation or governance frameworks
• Strong problem-solving mindset with attention to detail

What Success Looks Like

• A fully implemented and reliable cash flow engine supporting accurate NII and EVE projections with up to monthly production runs
• Well-documented and defensible behavioral assumptions
• Supporting a cross functional operating model for balance sheet forecasting
• Clear, actionable insights that inform balance sheet and risk management decisions
• Scalable modeling infrastructure that evolves with the business

Compensation

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Seattle, Los Angeles or San Francisco: $207,800 - $259,800
• US employees outside of New York City, Seattle, Los Angeles or San Francisco: $187,000 - $233,800
• Canadian employees (any location): CAD  196,400 - 245,500

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-JD1

About the role

As a Senior Legal Program Manager, you’ll sit at the intersection of legal execution, operational excellence, and process design. You’ll partner closely with attorneys across a range of subject areas, lead key programs, drive complex cross-functional initiatives, and identify practical ways to use AI and automation to reduce manual work and increase the Legal team’s overall impact. This role is well suited for someone who's energized by both day-to-day execution and longer-term process improvement.

What you’ll be doing

You'll provide hands-on program and project management support across a broad range of legal work, including corporate, regulatory, product, IP, commercial, privacy, and employment matters. On the corporate side, you'll support core work like entity management, board and stockholder matters, corporate records, and compliance, while also helping drive larger transactions, strategic initiatives, and other key company milestones. You'll manage our patent and trademark portfolios, run the patent incentive program, and support product and regulatory efforts such as licensing, product compliance, exams, audits, due diligence, and the work required to support Mercury's application for a bank* charter.

A major part of this role is helping each legal subteam identify where AI can most meaningfully improve how work gets done. You'll evaluate existing manual processes, spot opportunities to introduce AI-driven solutions, and design smarter workflows that reduce repetitive work, increase the team's impact, and help us stay ahead of the curve.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Who you are

• 8+ years of experience in legal project management, legal operations, or as a paralegal
• A mix of law firm and in-house experience, ideally at a technology company; fintech, financial services, or another highly regulated industry is a plus
• Experience supporting complex work in corporate and/or regulatory areas
• A track record of designing and improving scalable legal processes
• Strong communication and cross-functional influence skills
• Deep working knowledge of AI-powered legal tools and emerging legal tech
• Comfortable in fast-moving, ambiguous environments and able to make decisions when the path isn't perfectly clear
• A creative problem-solver who loves building better ways of working and isn't afraid to challenge outdated processes

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $158,200 - $197,800
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $142,400 - $178,000
• Canadian employees (any location): CAD 149,500 - 186,900

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-JB1

Mercury is revolutionizing finance for startups by building a complete, user-friendly banking* stack. This requires scaling exceptional engineering teams, so we’re looking to add a Technical Recruiter to help shape how we hire and grow. In this role, you’ll lead full-cycle recruiting for engineering roles, using a combination of strategic sourcing, market insight, and strong partnership with hiring managers to build high-impact teams.

Hiring is one of the most important ways we shape Mercury’s future. In this role, you’ll directly influence the teams building our products and the experience of our customers.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

What you’ll do:

• Own full-cycle recruiting for engineering roles, from kick-off to close
• Build and maintain strong, healthy pipelines across multiple roles simultaneously
• Act as a trusted advisor to hiring managers, partnering with them to drive the best hiring outcomes for their teams
• Source candidates proactively and creatively to engage top technical talent
• Develop a deep understanding of Mercury’s products, engineering challenges, and team needs
• Use data and pattern recognition to identify bottlenecks, diagnose issues, and unblock hiring processes independently
• Partner closely with Engineering leaders to align on role scope, success profiles, and evaluation criteria - and be a consistent voice for quality throughout the process
• Mentor and support other recruiters, helping raise the bar for the team
• Deliver a candidate experience that's thoughtful and transparent from first touch to final decision

You should have:

• 4+ years of experience as a technical recruiter supporting engineering teams
• Experience hiring for AI/ML-related roles
• Strong sourcing skills that go beyond LinkedIn Recruiter
• Ability to quickly identify patterns, anticipate problems, and autonomously drive solutions
• Deep curiosity about the products and teams you support, and a strong understanding of how the roles you hire for drive impact
• Strong alignment with Mercury’s values and ability to represent them authentically to candidates
• Enjoy building diverse, inclusive, and high-performing teams, and lead with deep empathy, kindness, and care for the work you do 
• Have a strong sense of urgency and ownership for the work you do, and be willing to help support hiring efforts across other areas of the business, as needed

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $163,000-$203,800
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $146,700-$183,400

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-RQ1

About the Team

Mercury* is building a complete financial stack for ambitious businesses. Since we launched in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world. To help Mercury activate new customer segments, grow our customer base and increase revenue, we are expanding our Revenue Strategy & Operations team, which leads business-critical, cross-functional efforts to efficiently scale our go-to-market organization. 

The Revenue Strategy & Operations team is responsible for platforms & infrastructure, dashboards & insights, enablement and project management to support the broader go-to-market organization. We sit at the intersection of revenue strategy, operations, and data—building the reporting, analysis, and tooling infrastructure that keeps a fast-moving revenue team informed and effective. As an RSO team member, you are a force multiplier, leading cross-functional initiatives that uplevel the capabilities, processes and results within the go-to-market organization.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.

As part of the journey, we would expect you to:

• Work cross-functionally with go-to-market teams including Sales, Relationship Management, Partnerships and Marketing to identify and solve sticky challenges
• Own high-impact initiatives for months, quarters or possibly years, defining problem statements, developing and driving alignment around solutions, overseeing implementation and measuring impact
• Leverage data to identify the biggest opportunities and drive decision-making—including building dashboards and reports that give GTM stakeholders clear visibility into performance, pipeline, and customer behavior
• Translate ambiguous business questions into well-structured analyses, partnering with data and analytics teams to surface insights that stakeholders can act on
• Get creative, building solutions that leverage AI and other emerging technologies to accelerate workflows, automate manual processes, and unlock new capabilities—you’re excited about what’s possible and eager to experiment
• Work across Mercury’s data environment (Snowflake, Salesforce, Omni, and other platforms) to connect disparate data sources and surface a complete picture of customer and prospect behavior
• Build relationships across a wide range of stakeholders and deliver impact through collaboration and consensus

There are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have some of this experience:

• Prior experience leading strategic projects or programs, such as in consulting, Business Operations, Sales or Revenue Operations, Program Manager, or other applicable roles
• Demonstrate a strong sense of ownership and can approach new problems with curiosity and first-principles thinking
• Exceptional stakeholder management skills, with the ability to effectively communicate, build consensus and influence across teams and senior-level stakeholders
• Strong data fluency—you’re comfortable pulling your own data and navigating across sources to connect the dots yourself rather than waiting for someone else to do it
• Experience building and maintaining dashboards and reports in tools like Omni, Looker, Tableau, or Salesforce, with a knack for distilling complex datasets into simple, actionable visualizations
• A genuine enthusiasm for AI and emerging technology—you actively seek out ways to integrate AI into your work, have experimented with tools like LLMs, copilots, or automation platforms, and see AI as a force multiplier for the type of strategic work this role demands
• Demonstrated ability to bring structure and simplicity to a variety of complex and ambiguous business problems
• Ability to work independently to identify issues and proactively propose, build and implement the solutions to address them from the ground up
• Comfort working in an ambiguous, fast-paced environment, with a strong understanding of when to escalate urgent issues and to whom
• Excellent oral and written communication skills, and time management and prioritization skills

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in the New York City, Los Angeles, Seattle, or San Francisco Bay Area: $131,500 - $148,000
• US employees outside of the New York City, Los Angeles, Seattle, or San Francisco Bay Area: $118,400 - $133,200
• Canadian employees (any location): 124,300 - 139,000 CAD 

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-SK1

Mercury is building the banking* stack for startups, and protecting our customers from fraud is core to that mission. As our Account Fraud program has grown in complexity, spanning transaction monitoring, investigations, BPO operations, and an expanding set of fraud vectors across ACH, wires, checks, and cards, we've evolved into a two-pillar structure: Fraud Investigations and Fraud Enablement. We're looking for a Manager to lead the Enablement pillar.

This is a people management role, but it's not a traditional "ops manager" role. The Account Fraud Enablement team is the infrastructure layer of our fraud program. Your team builds the policies, training, quality systems, and tooling that make it possible for our investigators to make fast, accurate, high-stakes decisions at scale. You'll manage a team of risk investigators who own domains like QC program design, SOP development, BPO training, and operational tooling. You'll also partner closely with the Fraud Investigations Manager to ensure that what Enablement builds actually lands in production and improves outcomes.

This role is ideal for someone who has built or scaled operational programs in fraud, risk, or trust & safety; someone who understands that sustainable growth in fraud operations depends as much on the quality of your playbooks and training as it does on the skill of individual investigators.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

What You'll Do:

• Lead and develop the Account Fraud Enablement team: Manage a team of risk investigators focused on policy, quality, training, operational tooling, fraud domain governance, and fraud trend analysis. Provide coaching, career development, and clear growth paths across the enablement track.
• Own the quality control program: Oversee QC governance, calibration processes, and scorecard design. Ensure QC results drive meaningful feedback loops into training, policy, and tooling for both internal investigators and BPO agents.
• Scale BPO operations: Partner with our BPO provider to own training curricula, operational readiness for new program launches, QA frameworks, and ongoing performance management. You'll be the connective tissue between Mercury's fraud standards and BPO execution.
• Build and maintain fraud policies and procedures: Ensure SOPs, playbooks, and Guru documentation stay current with evolving fraud patterns, product changes, and regulatory requirements. Drive a culture where documentation is a first-class operational asset.
• Drive fraud domain trend analysis: Work with your team to manage fraud domains (e.g., ACH, wire, check, card-related account fraud), identify emerging patterns, and translate intelligence into actionable operational changes in partnership with Risk Strategy, whether that's new alerting logic, updated decisioning criteria, or process redesign.
• Own tooling and process improvements: Collaborate with Risk Strategy, Engineering, and Product to identify operational bottlenecks and advocate for tooling changes that increase investigator efficiency and decision quality.
• Support audit and compliance readiness: Ensure the enablement team's work product (policies, procedures, training materials, QC results) meets audit and regulatory standards. Serve as a key contributor to fraud-related audit responses.
• Partner across the fraud org: Work hand-in-hand with the Fraud Investigations Manager and the Senior Manager of Fraud to ensure alignment between what Enablement builds and what Investigations needs. Collaborate with Risk Strategy on alert management, rule validation, and AI-assisted fraud detection workflows. Interface with CS Readiness, Onboarding, and other cross-functional teams.

The Ideal Candidate:

• Has 3+ years of people management experience in fraud operations, risk operations, trust & safety, or a similar investigative/operational environment, ideally managing project-oriented or program-focused teams rather than purely queue-based teams.
• Has built or meaningfully scaled an enablement function: training programs, QC/QA frameworks, SOP libraries, or onboarding curricula for operational teams. You know the difference between documentation that looks good and documentation that actually changes behavior.
• Has experience managing or partnering closely with BPO operations, including training design, quality calibration, and performance governance.
• Understands fraud investigations at a practitioner level. You don't need to be the best investigator on the team, but you need to understand how fraud decisioning works: account-level risk signals, transaction monitoring, escalation triage… well enough to evaluate whether your team's enablement work is hitting the mark.
• Brings strong opinions on quality: what good QC looks like, how to build calibration into a program, and how to use quality data to drive continuous improvement rather than just compliance checkboxes.
• Brings strong project and program management rigor. You'll be managing multiple concurrent workstreams like BPO readiness, QC program development, policy overhauls, and tooling requests — and you need the discipline to scope work, set milestones, track dependencies, and hold your team and cross-functional partners accountable to timelines.
• Is comfortable operating in ambiguity. This is a role where you'll need to build structure in a fast-moving environment, balance competing priorities across internal teams and BPO partners, and make judgment calls about where to invest your team's time.
• Communicates clearly and concisely in writing, in meetings, and in the documentation your team produces. Mercury values crisp, well-structured communication, and this role is responsible for the written artifacts that govern how fraud decisions get made.
• Has a track record of developing talent: coaching investigators or specialists into more senior roles, creating transparent career frameworks, and giving feedback that actually lands.

The total rewards package at Mercury includes base salary, equity, and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $154,200 - $192,800
• US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $138,800 - $173,500
• Canadian employees (any location): $145,800 - $182,200

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-AR1

At Mercury, we believe that thoughtful design can change an ancient industry shaped by complexity, friction, and indifference—and that intentionality, care, and taste can marry power and beauty, form and function, where these concepts are taken for granted. As we build a radically different kind of banking* experience, design isn’t an aesthetic layer added at the end. It’s how our products are shaped, how decisions are made, and how customers experience us every day.

Design at Mercury is a team of 40+ curious, supportive, and thoughtful designers. We’re looking for a Senior Design Operations Program Manager to join us, reporting to the Head of Design Operations to support our growing design org. In this role, you’ll help build the programs and processes that make life better for our design team, whether that’s improving onboarding, refining ways of working, or organizing team off-sites. Our focus is to improve the quality, efficiency, and impact of Design. 

You’ll be an advocate for team health and happiness, always seeking opportunities to improve how we work and deliver an exceptional user experience for Mercury’s users. This role blends strategy and execution, giving you ownership from concept to delivery while collaborating closely with a diverse group of stakeholders.

Key Responsibilities:

• Build simple processes and systems to ensure our Design org can scale effectively as it continues to grow year-over-year without unnecessary overhead.
• Lead activities and initiatives that support a healthy design culture and quality goals such as all hands, onsites, and other team rituals.
• Champion initiatives that elevate our employer brand and grow the Design team’s external presence through events, content, and community engagement.
• Drive onboarding and enablement: Maintain and update onboarding programming in partnership with EPD Ops to ensure new designers ramp quickly and effectively.
• Support tooling and workflow. Manage design tooling and partner with Procurement to secure new tools that improve efficiency, collaboration, and AI fluency.
• Provide thought partnership to Design leaders, consulting and facilitating decision-making and collaborating on new ideas and initiatives.
• Cultivate positive relationships with our partners to effectively identify and co-create solutions to address team roadblocks and inefficiencies.
• Collaborate with designers, design leaders, and cross-functional partners along with partnering with Product Ops, Research Ops, and Eng Ops in supporting programs and processes across Eng, Product, and Design.

The ideal candidate for the role has:

• 3-6+ years of experience in a design-focused operations or program management role.
• Excellent interpersonal, presentation, and communication skills.
• Demonstrated high bar for quality and attention to detail, and fostering accountability.
• Proven ability to influence without authority and coordinate across teams, product areas, and platforms to land new ways of working.
• Demonstrated ownership of complex horizontal programs, including scoping, sequencing, making trade-offs, and engaging the right partners.
• Ability to reflect, adapt quickly, and continuously improve in response to changing priorities and feedback.
• Skill in anticipating and mitigating risks across people, process, and tools.
• History of driving operational excellence by improving systems end-to-end, not just delivering individual projects.

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $163,000 - $203,800
• US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $146,700 - $183,400
• Canadian employees (any location): CAD $154,100 - $192,600

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. 

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-JD1

Mercury* is building a complete financial stack for ambitious businesses. Since we launched in 2019, our customer base has grown to over 300,000 startups and small businesses from all around the world. To continue scaling our go-to-market organization efficiently and effectively, the Revenue Strategy & Operations (RSO) team is expanding. RSO is responsible for the platforms, strategy, enablement, and execution required to scale Revenue with rigor and impact.

Within RSO, Revenue Enablement ensures our go-to-market teams—Sales, Partnerships, and Account Management—are equipped with the knowledge, skills, processes, and ongoing support needed to perform at a high level as the business grows and evolves.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

As Head of Revenue Enablement, you will own the end-to-end enablement strategy for Mercury’s go-to-market organization. This is a senior leadership role responsible for building scalable enablement systems that drive productivity, consistency, and revenue impact across the full customer lifecycle.

• Own the global revenue enablement strategy, spanning onboarding, continuous learning, role readiness, messaging, and field execution
• Build and scale a high-performing enablement team (program managers, enablement leads, content owners)
• Partner with Revenue Leadership to identify performance gaps and design enablement programs that drive measurable improvements in productivity, conversion, and retention
• Lead enablement for major business changes, including:
• New products and features
• New customer segments or verticals
• New sales motions, pricing, or packaging
• Develop and maintain clear standards for sales methodology, messaging, and deal execution, in close partnership with Sales and Marketing
• Design onboarding experiences that ramp new hires quickly while maintaining quality and consistency at scale
• Collaborate with Revenue Tooling to ensure enablement is tightly integrated into systems (e.g., Salesforce, LMS, CMS, AI-powered tools)
• Establish metrics and reporting to measure enablement effectiveness and ROI (time to productivity, win rates, adoption, etc.)
• Act as a trusted advisor to senior Revenue leaders, balancing strategic vision with hands-on execution

There are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have some of this experience:

• 10+ years of experience in Revenue Enablement, Sales Operations, Revenue Operations, or related GTM roles in a B2B environment
• 5+ years of people management experience, including building and scaling teams
• Experience supporting complex, multi-role revenue organizations (e.g., Sales, Account Management, Partnerships)
• A track record of designing enablement programs that drive measurable business impact—not just content creation
• Strong cross-functional leadership skills, with the ability to influence senior stakeholders and drive alignment
• Comfort operating in ambiguity and building structure where none exists
• Experience leveraging data and systems (Salesforce, BI tools, LMS platforms) to inform enablement strategy
• Excellent written and verbal communication skills, with the ability to distill complexity into clear, actionable guidance

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $242,000-$300,000
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $218,000-$273,000

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-MV1

In 1954, architect Eero Saarinen designed a radically modern bank branch for Irwin Union in Columbus, Indiana. With glass walls, no private offices, and a floor plan that invited openness, it embodied a new kind of transparency in finance. The building was surrounded by trees, furnished by Herman Miller, and featured rustic brick flooring. Today, that space is a conference center, and that spirit of design-forward thinking in banking feels almost extinct.

Mercury believes that level of care and craft in design has been lost in modern finance and we’re building a brand that brings it back. We're a financial technology company building products that feel extraordinary to use. We help people and businesses accomplish more with their money by turning banking* from a frustration into a catalyst for their ambitions.

We’re looking for an Art Director to help shape how Mercury shows up visually, emotionally, and creatively across our brand campaigns, website, social, and more. Someone who thrives in a highly collaborative environment where the best ideas drive progress, not the most powerful voices in the room. 

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

In this role, you’ll:

• Lead the creative development of large-scale visual storytelling that brings Mercury to life in expressive ways.
• Ensure campaigns connect seamlessly across formats from out-of-home and experiential moments to digital placements, paid social, and performance marketing ads with coherence and craft across every touchpoint.
• Contribute and translate complex brand strategy into simple, magnetic visual stories that connect with Mercury’s audience of founders and builders.
• Concept, design, and art-direct campaigns that translate Mercury’s voice and visual system into bold, emotionally resonant, and culturally attuned experiences. You’ll work cross-functionally with brand leadership, copywriting, motion, and performance marketing to craft work that’s impossible to ignore and unmistakably Mercury.
• Design across scales from the macro impact of a citywide takeover to the micro craft of typography, layout, and color harmony.
• Collaborate with external agencies, photographers, and illustrators to bring ambitious creativity to life with quality and precision.
• Champion craft and clarity in every deliverable from the initial sketch to final production files.
• Effectively balance multiple projects, from concepting through to final execution, managing timelines with clarity and calm.
• Collaborate proactively and communicate effectively in an environment that values diverse perspectives, creativity, and innovation.

What you’ll bring:

• 7–10 years of experience in brand design, art direction, or visual communication, ideally with a mix of in-house and agency experience.
• A strong portfolio that demonstrates conceptual range, systems thinking, and refined visual execution across print and environmental formats.
• Deep understanding of typography, composition, and storytelling principles.
• A proactive problem-solving drive, ability to manage multiple deliverables, and ease in receiving or handing off projects.
• Experience leading campaigns from concept through production, including managing vendors, testing proofs, and navigating print or fabrication logistics.
• Comfort working autonomously and collaboratively in a fast-moving, high-ownership environment.
• A sharp eye for craft, but also for cultural and conceptual applications, you design for resonance, not decoration.
• Strong communication skills, able to clearly articulate concepts, ideas, and creative decisions to internal teams and external partners.
• Passion for mentoring other designers and cross-functional partners to enhance our creative execution.

The total rewards package at Mercury includes base salary, equity, and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, San Francisco, Los Angeles, and Seattle: $154,200 - $192,800
• US employees outside of the New York City, San Francisco, Los Angeles, and Seattle: $138,800 - $173,500
• Canadian employees (any location): CAD 145,800 - 182,200

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. 

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-SE1

Since launching Mercury in 2019, we’ve grown to support over 300,000 startups, businesses, and customers worldwide. As we scale, so does the need to ensure our Customer Support team has the tools, knowledge, and confidence to deliver exceptional support—and continue growing in their craft.

We’re looking for a strategic, detail-oriented Enablement Specialist to join our CS Operations team. In this role, you’ll design and scale learning and knowledge initiatives across both business and personal banking*, helping our teams navigate complexity with clarity and confidence. You’ll own end-to-end enablement programs—from identifying needs and designing structured learning experiences to measuring impact and continuously improving how we enable our teams. You’ll partner closely with cross-functional stakeholders to translate new products, processes, and risk requirements into clear, effective training, while ensuring consistency and quality across internal teams and BPO partners.

This role is both strategic and hands-on: you’ll shape how we approach enablement at scale while building the systems, content, and programs that bring it to life. You’ll also contribute to evolving our knowledge management practices, ensuring teams have access to accurate, up-to-date information when they need it.

The ideal candidate is passionate about enabling others, grounded in instructional design, and brings a systems-driven mindset to delivering learning at scale. You’re equally comfortable building from scratch, improving what exists, and helping teams adapt in moments of change.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

On the job, you will:

• Own end-to-end enablement programs: Scale existing and scope new L&D initiatives by defining timelines, setting milestones, and driving cross-functional coordination to ensure smooth, high-quality rollouts.
• Define and measure success: Build and operationalize learning metrics (e.g., training effectiveness, time to proficiency, quality impact), and continuously iterate on programs based on data, feedback, and evolving business needs.
• Design high-impact learning experiences: Apply evidence-based instructional design to create clear, engaging, creative, and compliant learning across formats — including live sessions, virtual trainings, and on-demand resources (videos, micro-learnings, SOPs, facilitator guides, and assessments).
• Build scalable learning systems: Develop structured programs and resources that support employee growth, improve confidence in role, and strengthen readiness for increased scope and responsibility.
• Help evolve knowledge management: Contribute to and improve our knowledge systems to ensure teams have easy access to accurate, up-to-date information when they need it.
• Maintain content quality and relevance: Regularly audit training and documentation, proactively updating materials to reflect product, policy, and process changes.
• Partner cross-functionally to drive performance: Work closely with CS, Leadership, Quality, WFM, Strategy, and technical teams to identify performance gaps and deliver targeted, data-informed learning interventions. 

You should have: 

• 3+ years of experience in L&D, instructional design, or enablement — ideally in customer support and/or a regulated or high-risk environment
• End-to-end program ownership: You’ve scoped, planned, executed, and iterated on programs — managing timelines, stakeholders, and outcomes from kickoff through rollout and beyond
• Data-informed approach to learning: You have experience defining success metrics, building feedback loops, and using data to improve training effectiveness
• Strong instructional design and facilitation skills: You can design and build effective learning experiences from the ground up using proven frameworks (certifications are a plus). You’re comfortable leading engaging remote trainings and know how to keep participants involved and learning
• Clear communication, systems thinking, and ownership: You translate complex ideas into simple, actionable content, partner effectively across teams to drive alignment, and think beyond one-off solutions—taking responsibility for outcomes and continuously improving how learning scales
• Enablement Techstack Experience: Familiarity with LMS and instructional design tools such as WorkRamp, Articulate, etc. Guru and notion experience is a plus.

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $106,200 - $132,800
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $95,600 - $119,500
• Canadian employees (any location): CAD $100,400 - $125,500

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-MV1

Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world. This turns out to be a pretty wild endeavor, so we’re looking to bring someone smart onto our Customer Support team to help us out.

As a member of our Customer Support team, you’ll make sure our users are charmed by warmth and competence when they have questions or needs that aren’t being met by our product. You’ll radiate intelligence while exercising your best human qualities, like compassion and empathy, even in the face of frustration. 

You’ll need to understand how our product works in detail. Banking* has a lot of moving pieces, so this is harder than it might seem. Finding efficient, elegant solutions for problems stemming from the oft-convoluted U.S. financial system isn’t always easy, but if you’re good at your job, our users will never know it.

*Mercury is a financial technology company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Here are some things you’ll do on the job:

• Answer user questions over chat, email, and phone
• Handle user account requests, including application processing, card disputes, missing payments, card shipments, and a whole lot more
• Teach customers how to use our product (hopefully most of it is self-explanatory), and translate user confusion into product suggestions
• Identify the systemic flaws that lead to user problems
• Work with our engineering team to find and squash bugs
• Communicate our users' needs to our partner banks and work with them to improve their products and processes
• Write help articles and FAQs
• Learn our internal tools and figure out how to improve them
• Put in place processes to make your job more efficient
• Help with other compliance and customer tasks
• Create and sustain warm relationships with our users
• Help build out the customer support and ops infrastructure at Mercury

You should:

• Have 2+ years of experience in a Customer Experience / Customer Support role
• Consistently exercise empathy
• Exude competence
• Always seek to answer the question behind the question
• Understand how to translate complex terminology into clear, human user communication
• Enjoy thinking about how to automate as much of your job as possible
• Keep a clean, ordered inbox
• Stay calm and collected while working on ten things at once
• Feel confident talking with startup folks in person, over chat, or on the phone
• Use creativity while working within difficult constraints
• Show kindness in the face of unpleasantness (our customers generally are really great, but they can get passionate when it comes to their businesses)
• And ideally, have a love for language

Schedule Information:

• Required: you will need to be excited to work at least one weekend day per 5 day shift! 
• Schedule options: 
• Sunday - Thursday
• Tuesday - Saturday
• Or, if your ideal working time consists of both Saturday and Sunday, we can accommodate that, too! 
• Your working schedule will be fixed - this is long-term commitment, not a rotating shift

The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. 

We welcome candidates from diverse backgrounds and varying levels of experience, as we are hiring for this position across multiple levels. The specific base salary offer details will be determined based on a number of factors, including relevant experience, expertise, geographic location, and internal pay equity relative to peers. 

Our target new hire base salary ranges for this role are the following:

• US employees in the New York City, Los Angeles, Seattle, or San Francisco Bay Area: $48,100 - $58,400
• US employees outside of the New York City, Los Angeles, Seattle, or San Francisco Bay Area: $43,300 - $52,500
  
  

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-AS1

Businesses on Mercury are leveraging their financial insights to inform consequential decisions that drive their company forward. Fragmented financial data, inaccuracies, and delayed accounting reports result in these businesses making decisions based on processed historical data and not on the state of their business today. For accountants, this adds growing pressure to reconcile and review, resulting in less time spent providing exceptional service to their clients.

Our Accounting product engineering team exists to close this gap by enabling real-time insights for businesses that use Mercury. We do this by allowing businesses to connect their other financial software to Mercury, configure auto-categorization, and identify outliers that may lead to inaccuracies. By closing the books in real-time, businesses get a live picture of their finances, not a lagging one.

We’re looking for an engineering leader who is excited to lead their team to execute on our vision for real-time accounting and own a critical part of Mercury’s product growth.

As part of this role, you will:

• Lead a team of 6+ exceptional software engineers, growing the team through performance management, mentorship, and hiring.
• Contribute to a team culture that aligns to Mercury’s values.
• Help define technical architecture for ingesting financial data from hundreds of sources and streaming them to Mercury’s accounting service.
• Work closely with designers, product leaders, and other cross-functional stakeholders to shape product strategy and execute on the Accounting team roadmap.
• Collaborate with other engineering teams on overlapping work, optimizing for product cohesion and simplicity over strict division of responsibility.

The ideal candidate for the role:

• Has 3+ years of engineering management leading full-stack product engineering teams, especially teams that have leveraged AI to build software.
• Has made architectural decisions in the past and measured the impact of those decisions over time. You should be able to clearly articulate your technical opinions and lay out tradeoffs. Bonus points if you have experience in both monolithic and microservice architectures.
• Has a strong sense of technical and product ownership and actively seeks responsibility – our engineers often act as product owners on small/medium projects, and we want someone who’s excited to help shape the future of our accounting products; previous experience in fintech/accounting or building consumer-facing AI products is a nice-to-have.
• Is comfortable driving discussions in areas with ambiguous ownership, approaches them with empathy, and prioritizes reaching outcomes. Our work overlaps with many other teams – you’ll have a lot of autonomy in this role and are expected to use it to seek out ways to have an impact.

If this role interests you, we invite you to explore our public demo at demo.mercury.com.  

The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees (any location): $200,700 - $250,900
• Canadian employees (any location): CAD $189,700 - $237,100

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. 

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-RA1

In 1924, Benjamin Graham began teaching a night class at Columbia Business School. His students were Wall Street professionals who came to learn a radical idea: that investing could be rigorous, disciplined, and principled, not merely speculative. Graham insisted that the best investors weren’t the ones with the sharpest instincts, but the ones who built the most trustworthy systems. He spent the rest of his career proving it.

A century later, most investment platforms still feel like they were designed for the speculative crowd. Mercury is building something different. We believe startups and growing businesses deserve investment infrastructure that is principled, transparent, and embedded in the tools they already use to run their finances. 

Our Treasury product already helps thousands of companies put their idle cash to work, and Mercury Invest brings investing to our personal banking* customers. We operate a registered investment adviser and are standing up an introducing broker-dealer to support these offerings.

We’re looking for a Head of Investments to lead this effort across both our business and personal investing products. This role will also serve in formal regulated capacities, including President of Mercury Advisory (our registered investment adviser) and CEO of our introducing broker-dealer.

This is a rare role: part investment leader, part product leader, and part regulatory executive. You’ll sit in the Product org, working at the intersection of investments, product development, brokerage operations, and compliance, ensuring that as we scale our investment platform, we do so with the rigor and care our customers trust us for.

*​​Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

In This Role, You’ll…

• Set the overall direction for our investment products across business and personal offerings (Treasury and Invest), including how we design, position, and evolve them over time, shaping how tens of billions of dollars are managed on behalf of our customers.
• Serve as President of Mercury Advisory (our RIA), acting as the firm’s accountable leader for investment strategy, client outcomes, and regulatory integrity. You’ll be a named executive officer and primary point of contact for regulators, responsible for the quality and consistency of the investment products and services we deliver.
• Serve as the CEO of our introducing broker-dealer, establishing strong governance, overseeing brokerage operations, and ensuring alignment across product, operations, compliance, and external partners.
• Act as the senior decision-maker on regulatory and business risk matters for our investment entities, synthesizing input from Legal, Compliance, Product, and represent those decisions to regulators when needed. You won’t delegate compliance awareness, you’ll live it.
• Foster relationships with key partners - custodians, fund managers, and critical vendors
• Build a culture that values analytical rigor, regulatory integrity, and the kind of product-minded thinking that makes Mercury distinctive.

You Might Be a Great Fit If You…

• Have 12+ years of experience in investment management, asset management, or wealth management, with meaningful time spent in a leadership role at an RIA, ideally one affiliated with a broker-dealer.
• Are eligible to serve (or have served) as a president of a registered investment adviser and a principal of a broker-dealer, and hold (or are able to obtain) a Series 24 license. You understand the regulatory landscape at a practitioner level, not just theoretically.
• Have experience owning trading operations and overseeing best-execution responsibilities within an affiliated RIA and broker-dealer, including how orders are submitted and managed to optimize execution quality at scale.
• Bring a strong product mindset, with experience building or scaling investment products and platforms in a high-growth environment.
• Have direct experience navigating SEC and FINRA regulatory requirements and working with examiners, and have helped build or operate investment platforms that meet regulatory standards.
• Are a first-principles thinker who can design investment products to meet the distinct needs of both corporate treasury customers and individual retail investors, balancing simplicity, performance, and operational scalability.
• Are a strong communicator who can make complex investment and regulatory concepts accessible to product teams, executives, and customers alike.
• Have a high bar for operational excellence and detail. You understand how breakdowns in trading, reconciliation, or reporting can impact the integrity of the entire system.

Organizational Context

• This role sits within the Product organization, reporting to the Head of Banking.
• You’ll work closely with Investments Operations, Investments Compliance, and the broader Risk and Legal teams.
• As President of Mercury Advisory and CEO of our broker-dealer, you’ll carry fiduciary and regulatory responsibilities that extend beyond typical product leadership.

The total rewards package at Mercury includes base salary, equity, and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees (any location): $289,700 - $362,100

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-MF1

In 1978, Gary Thuerk sent the world’s first email marketing campaign to about 400 recipients, kicking off an entire industry and earning himself the title 'Father of Spam'—though he himself preferred to be known as the 'Father of Email Marketing.' While we're aiming for something a bit more charming than unsolicited messages to unsuspecting inboxes, we are looking for a Lifecycle Marketing Manager to carry on Gary’s legacy—with less controversy and way more creativity! At Mercury, we’re on a mission to turn email marketing into an art form, one irresistible click at a time.

As a Lifecycle Marketer and part of the larger Growth Marketing team, you will be responsible for strategizing and optimizing the customer lifecycle of Mercury users, with a focus on product adoption, cross-sell, and upsell. You’ll work closely with product marketing, data science, and engineering to maximize the number of users who use Mercury features and products and retain on the platform.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

You will:

• Execute and optimize customer lifecycle programs that drive product adoption, cross-sell, and upsell
• Partner with growth, product, and data teams to identify friction points in the user journey and build messaging strategies that address them
• Own and iterate on customer lifecycle journeys — writing briefs, managing QA, setting logic, and analyzing performance to improve conversion
• Use data to inform messaging strategy and audience segmentation, working closely with data science to define and track KPIs tied to product adoption and retention
• Collaborate with copywriters, designers, and product marketers to build high-quality, user-focused communications that guide users toward value
• Bring a test-and-learn mindset to the role — propose experiments, launch A/B tests, and iterate based on results

You should have:

• 4+ years of experience in lifecycle or email marketing
• Hands-on proficiency with email as a channel, and in enterprise-level marketing automation tools (bonus points for experience with Customer.io)
• Experience using tools like Omni, Hex, Looker, or similar to analyze marketing experiments
• AI fluency with demonstrated examples of optimizing workflows and campaigns with custom skills and/or agentic flows
• B2B or B2C SaaS experience is a strong plus

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $128,600 - $144,600
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $115,700 - $130,100
• Canadian employees (any location): CA$121,500 - $136,700

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-SE1

Mercury is building a complete finance stack for startups. This turns out to be a pretty wild endeavor, so we’re looking to bring someone smart onto our Risk team to help us out.

This role is laser-focused on the accuracy and overall quality of Mercury’s Onboarding team. In addition to the primary responsibility of performing Quality Control (QC) reviews, this role assists in creating and maintaining QC process documentation and training resources for both the QC team and the Onboarding team as a whole. 

As a member of the Onboarding QC team, you will take an active role in the continued development of the Onboarding team’s work. This means conducting regular QC reviews for ICs, contractors, and BPO agents, contributing to monthly QC reports, and supporting project work our team may take on. You’ll play a key role in identifying improvements the Onboarding team can make in order to ensure they’re meeting the high quality customer experience standard we have set. 

You will document and monitor Onboarding’s successes and opportunities, delivering feedback that delights, informs, and inspires. 

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

On the job, you will:

• Perform regular QC assessments for the Onboarding team to ensure compliance with current policies and procedures
• Maintain a strong working knowledge of Onboarding team processes and contribute to planning and implementation of quality-related projects within ONB
• Provide feedback and recommendations to improve performance across the Onboarding team
• Contribute to regular QC reporting and assist in maintaining QC procedures and process documentation
• Help to monitor and analyze QC data to identify trends, anomalies, process gaps, and areas for improvement 

You should: 

• Be a highly motivated self-starter, comfortable working within a high-risk environment
• Enjoy solving complex problems and be comfortable challenging existing ideas and flagging potential issues and opportunities 
• Work efficiently and independently, but ask for help when you need it 
• Enjoy and have experience working autonomously on both queue- and project-based work, and be able to switch between them comfortably
• Demonstrate an emphasis on quality, accuracy, and detailed documentation in your daily work 
• Have a desire to improve processes and products within ONB and the greater Risk org
• Have superb written communication skills, particularly for providing clear and actionable feedback
• Expertly balance crafting feedback that shares constructive opportunities, celebrates work well done, and accounts for the needs of the person receiving it
• Be curious and willing to learn about the US banking* system, startups, and ecommerce companies

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $75,900 - $85,400
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $68,300 - $76,900

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-JD1

Mercury is redefining *banking for ambitious companies and behind every great financial platform is a data system that people can actually trust.

As Mercury scales, our revenue systems generate an enormous amount of information: signals from remote and in-person meetings, automation tools, product usage, lifecycle events, and analytics pipelines. Turning that activity into clear, reliable intelligence — without brittle pipelines or constant rework — is critical to how we grow.

We’re looking for a Data Strategy & Operations leader to own the data foundations that power revenue execution. This role ensures that revenue data is reliable, interpretable, scalable, and usable as the business evolves and that teams can act on what they see with confidence.

In this role, you will report to the Head of Platforms & Infrastructure and play a central role in shaping how Mercury models, governs, and operationalizes GTM data. You’ll partner closely with Data Engineering, Data Science, Solution Architecture, Platform Engineering. etc.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Here are some things you’ll do on the job:

• Own the definition, structure, and reliability of data originating from revenue platforms (e.g., Salesforce, GTM tools, automation systems)
• Serve as the primary decision owner for GTM-sourced tables and views used for revenue execution, forecasting inputs, lifecycle tracking, and signal-based workflows
• Design and evolve core GTM data models across Salesforce, ETL, and analytics layers
• Partner with Data Engineering to align GTM schemas with enterprise data models and define clear data contracts between source systems and downstream consumers
• Partner with Data Science / Analytics to ensure revenue data is interpretable, statistically sound, and reflects how the business actually operates
• Own clarity around data ownership boundaries, shared dependencies, and escalation paths when upstream or downstream changes impact revenue integrity
• Define and uphold data quality, freshness, consistency, and documentation standards for revenue platforms
• Monitor and improve pipeline reliability, performance, and scalability, proactively identifying fragile or redundant transformations
• Identify opportunities to automate manual or error-prone data workflows and reduce operational overhead
• Act as a data thought partner to Platforms & Infrastructure, Revenue Operations, Analytics, and Security — advising on feasibility, tradeoffs, and sequencing for data-heavy initiatives

You Should:

• Have 7+ years of experience in data engineering or data systems roles within SaaS or technology companies
• Have deep experience designing and operating production data pipelines
• Be highly proficient in SQL and experienced in data modeling
• Have hands-on experience with modern data stacks (e.g., Snowflake, BigQuery, Redshift)
• Have experience with ETL / ELT tooling (e.g., dbt, Airflow, Census, or similar)
• Understand Salesforce data models and common GTM system architectures
• Be able to translate business concepts into durable, well-structured data models
• Communicate clearly with both technical and non-technical partners

Preferred:

• Experience supporting revenue, sales, or customer lifecycle data
• Familiarity with event-based data platforms (e.g., Data Cloud or equivalents)
• Experience working alongside platform engineering and security teams
• Exposure to data governance, access controls, and compliance considerations
• Experience mentoring or guiding other data practitioners

Compensation:

The total rewards package at Mercury includes base salary, equity, and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $158,400 - $198,000
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $142,600 - $178,200
• Canadian employees (any location): $149,700 - 187,100 CAD

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-SN1

At Mercury, we're building banking* for ambitious companies. We recently announced our Series C funding, backed by top-tier investors like Sequoia, and we're scaling faster than ever. With more than 200K+ businesses using Mercury to manage their finances, our team is powering the next wave of innovation.

The Sales Development team is a critical part of that growth engine. We’re a high-performing, collaborative, and driven team that thrives on curiosity, creativity, and results. Now, we’re looking for an SDR Lead to help scale our SDR team's efforts. You'll be responsible for helping SDRs hit their pipeline goals, mentoring them on messaging and strategy, and shaping the playbook for how we break into and win in new verticals.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Here are some things you’ll do on the job:

• Lead & Coach: Provide high-impact 1:1 coaching to a group of SDRs focused on driving pipeline generation in new verticals. Guide them through LinkedIn, email, and cold call strategies that drive high quality meetings for our AE teams.
• Pipeline Management: Oversee pipeline health and lead distribution across the team to ensure consistent, qualified opportunity generation.
• Messaging Ownership: Help build and refine outbound messaging that resonates with our ICP.
• Conversion Optimization: Identify patterns in high-performing outreach and scale winning tactics to drive better conversion rates across the team.
• Training & Enablement: Build and lead training sessions on prospecting best practices, objection handling, and effective channel usage.
• Motivate & Inspire: Be a source of energy and accountability. Create a culture of excellence and continuous improvement on your pod.
• Cross-functional Partnership: Work closely with Sales, Marketing, and GTM Strategy to align on ICPs, lead prioritization, and campaign execution.

You Should have: 

• 2–3+ years of experience in a Sales Development role within a B2B SaaS environment, with at least 18+ months in a leadership role managing teams of 7+ sales reps – you’re comfortable with a high velocity sales motion and managing all aspects of several SDRs at once.
• Proven track record of coaching SDRs 1:1 and leading training across cold calls, email, and LinkedIn outreach.
• Experience managing a large pipeline across multiple reps, able to analyze metrics, prioritize high-value opportunities, and course-correct quickly.
• Deep understanding of outbound sales strategies and how to drive consistent conversion from prospecting to qualified opportunity.
• Strong written and verbal communication skills, can articulate value propositions and give actionable feedback to SDRs.
• A motivating presence: you uplift those around you, create accountability, and lead by example.
• Comfortable operating in a fast-paced, ambiguous environment where experimentation and adaptability are key.
• Familiarity with tools like Salesforce, Salesloft, Apollo, Gong, and LinkedIn Sales Navigator plus awareness of new tools/ integrations/ AI use cases to improve SDR efficiency.
• Having a curious mindset and the ability to quickly ramp up on a new vertical is essential.

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in the New York City, Los Angeles, Seattle, or San Francisco Bay Area: $137,200 - $171,500
• US employees outside of the New York City, Los Angeles, Seattle, or San Francisco Bay Area: $123,500-$154,400

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.

#LI-CJ1

Mercury is building a complete finance stack for startups, and we are looking for multiple Sales Development Representatives to help a wide range of businesses make Mercury the core of how money moves through their company. Since we launched Mercury in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world. At our core, we believe that everyone deserves access to the solutions they need to achieve financial freedom. We're a profitable, high-growth startup that's on a mission to empower founders and finance teams with advanced tools to build and scale faster.

This might be the right role for you if:

• You’re the kind of person who thrives on hitting targets & metrics. 
• Your aspirations are focused on becoming the top-performing salesperson in the industry.
• Hearing “no” doesn’t scare you, it only fires up your motivation. You remain relentlessly optimistic, always fueled with energy and determination.

You will:

• Be the face of our company, reaching out to potential customers and introducing them to Mercury.
• Conduct research to identify and target potential customers while collaborating with the sales team to develop and implement outreach strategies.
• Cold call, social and email prospecting to generate interest and schedule meetings.
• Qualify leads to ensure they meet our ideal customer profile.
• Build relationships with prospects to understand their needs and pain points and schedule meetings with the sales team.
• Track and report on sales metrics and pipeline activity.

You have:

• You have 1 year of experience in sales/business development or something you feel is equivalent.
• You're a people person with excellent communication with the ability to share complicated ideas with clarity and precision.
• You're a hustler with a proven track record of achieving and exceeding goals.
• You're creative and tenacious, always looking for new and innovative ways to reach potential customers.
• You're a team player who wants to level up with your teammates and you are comfortable working in a fast-paced, dynamic environment.
• You have a passion for fintech.
• You enjoy learning about companies with complex technical products.

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. 

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a job candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. We currently do not have any variable compensation or bonus structures in place.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $70,800 - $88,500 USD
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $63,700 - $79,700 USD

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-CJ1

Mercury is building a complete finance stack for startups, and we are looking for multiple Sales Development Representatives to help a wide range of businesses make Mercury the core of how money moves through their company. Since we launched Mercury in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world. At our core, we believe that everyone deserves access to the solutions they need to achieve financial freedom. We're a profitable, high-growth startup that's on a mission to empower founders and finance teams with advanced tools to build and scale faster.

This might be the right role for you if:

• You’re the kind of person who thrives on hitting targets & metrics. 
• Your aspirations are focused on becoming the top-performing salesperson in the industry.
• Hearing “no” doesn’t scare you, it only fires up your motivation. You remain relentlessly optimistic, always fueled with energy and determination.
• You're driven, but never at the expense of your team. You care deeply about contributing to a positive, collaborative culture where everyone levels up together.

You will:

• Be the face of our company, reaching out to potential customers and introducing them to Mercury.
• Conduct research to identify and target potential customers while collaborating with the sales team to develop and implement outreach strategies.
• Cold call, social and email prospecting to generate interest and schedule meetings.
• Qualify leads to ensure they meet our ideal customer profile.
• Build relationships with prospects to understand their needs and pain points and schedule meetings with the sales team.
• Track and report on sales metrics and pipeline activity.

You have:

• You have 1 year of experience in sales/business development or something you feel is equivalent.
• You're a people person with excellent communication with the ability to share complicated ideas with clarity and precision.
• You're a hustler with a proven track record of achieving and exceeding goals.
• You're creative and tenacious, always looking for new and innovative ways to reach potential customers.
• You're a team player who wants to level up with your teammates and you are comfortable working in a fast-paced, dynamic environment.
• You have a passion for fintech.
• You enjoy learning about companies with complex technical products.

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. 

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a job candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. We currently do not have any variable compensation or bonus structures in place.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $70,800 - $88,500 USD
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $63,700 - $79,700 USD

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.

#LI-CJ1

We’re hiring a Salesforce Developer to deepen Mercury’s technical bench — someone who can build, refactor, and operate core GTM systems with care, precision, and durability.

This role fills a critical gap today: hands-on engineering capacity to implement platform capabilities that already exist on paper — and reduce tool sprawl by building stronger foundations directly into Salesforce and adjacent systems.

You’ll work closely with Architecture, Data, TPM, and Systems Experience to turn intent into reality.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Here are some things you’ll do on the job:

• Build and maintain Salesforce functionality (flows, automation, objects, permissions)
• Implement architectural designs without diverging from intent
• Improve reliability, performance, and maintainability of GTM systems
• Reduce tech debt and replace fragile workarounds with durable solutions
• Partner with Data Strategy to ensure clean data generation
• Support integrations and tooling across the revenue stack
• Participate in incident response and platform debugging
• Help migrate functionality into core platforms rather than adding new tools

You should have:

• 8+ years experience in Salesforce development or platform engineering roles
• Strong hands-on experience with Salesforce automation, flows, object models, permissions, and integrations
• Excited to own and maintain API-based integrations between Salesforce and downstream/upstream systems
• Demonstrated ability to build and refactor systems with durability, performance, and maintainability in mind
• Experience partnering with cross-functional teams to implement technical solutions
• Strong debugging and problem-solving skills in production environments
• Clear communication skills and comfort explaining technical tradeoffs

Preferred Qualifications: 

• Experience with Salesforce Data Cloud, including ingestion, identity resolution, and activation
• Familiarity with GTM workflows, revenue operations, or customer lifecycle systems
• Experience reducing tool sprawl by consolidating functionality into core platforms
• Exposure to data pipelines, ETL processes, or downstream analytics usage
• Experience working in regulated or security-conscious environments
• Comfort working alongside data engineers and analysts to ensure operational and analytical needs align

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $158,400 - 198,000
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $142,600 - 178,200
• Canadian employees (any location): CAD $149,700 - $187,100

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-EMS1

At Mercury, we care deeply about our people. A thoughtful compensation program is a key part of attracting and taking care of our team for the long term. We’re looking for someone to help evolve and scale our compensation programs while also contributing to broader people analytics efforts.

In this role, you’ll support the development and execution of Mercury’s compensation philosophy, helping ensure it remains competitive, equitable, and scalable. You will partner with senior leaders to ensure Mercury’s compensation practices support business objectives. By maintaining industry knowledge, conducting competitive analyses, and recommending updates to remain in line with market trends, you push senior leaders to think strategically about compensation decisions. Alongside this, you’ll leverage data to generate insights on our workforce, helping inform decisions across compensation and the broader People team.

While reporting to the Total Rewards Manager, you will also work closely with our Strategic Finance, People Partners, Recruiting & Executive teams to support compensation decisions and provide data-driven recommendations. 

Here are some things you’ll do on the job:

• Partner closely with our recruiting, people partner & finance teams acting as a trusted advisor. 
• Advise senior leaders on compensation decisioning balancing business needs with alignment to our compensation philosophy & pay equity principles. 
• Support & evolve our compensation programs, such as our annual merit cycle, market analyses, and off-cycle review ensuring they are efficient, thoughtful and effective. 
• Influence leadership to think critically about pay and equity 
• Lead efforts to educate Mercury employees (both managers and ICs) on our compensation philosophy, ensuring appropriate transparency
• Lead and develop a people analytics strategy, enabling us to proactively identify & communicate key trends to Executive stakeholders. 
• Leverage people analytics data to inform compensation decisions & proactive market inquiries. 

Ideally, you’ll have some of the following qualities—but if you don’t fit this mold and feel like you could do a great job, we’d love to hear from you anyway:

• Have experience running and building compensation programs at a high growth, quickly scaling company 
• Be willing to influence and advocate for philosophies you believe in
• Obsessive over accuracy and pay strong attention to detail  
• Love building processes that can scale in a thoughtful and organized way 
• Love playing in data and have rigorous data analytics skills 
• Have a high level of integrity and the ability to handle confidential information discreetly
• Have a passion for working efficiently with great tools, suggest new tools where there are opportunities for improvement, and be willing to learn the tools we are currently using 
• Have a ton of fun while doing everything above

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $132,400 - $165,500
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $119,200 - $149,000

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-SN1

Since the dawn of aviation, pilots have faced the constant challenge of air resistance, much like sailors navigating the friction of water. Amidst this relentless struggle, the trim tab emerges as an ingenious yet understated marvel. Just as the wheel revolutionized transportation by easing movement over land, the trim tab simplifies flight, allowing for smoother navigation through the skies. It embodies the elegance of simplicity in engineering, transforming the demanding task of controlling an aircraft into a more graceful and manageable endeavor. 

At Mercury, we are committed to crafting an exceptional banking* experience for startups. Our team is passionately focused on ensuring our product not only meets but anticipates the needs of our customers.

Our product engineering group is growing and we’re looking to hire senior backend engineers. We’re a team of pragmatic, product-minded engineers motivated by the desire to create lovable products that rescue our customers from frustrating, expensive legacy industry tools. 

As part of this role, you will:

• Feel a strong sense of product ownership and actively seek responsibility – we often self-organize on small/medium projects, and we want someone excited to help shape and build Mercury’s future.
• Work in an autonomous environment on a close-knit team, with a “startup within a startup” feel.
• Partner closely with designers and product leaders to ship lovable experiences. We want to transcend the status quo for banking and fintech software, and many of our customers are startups and appreciate our slick, magical designs.
• Join a team of experienced product engineers within one of our Mercury product groups such as Banking, Experiences, Expansion, or Risk. 

The ideal candidate for the role:

• Has 3-7 years of backend development experience.
• Knowledge of or excitement to learn Haskell, and proficiency in SQL.
• Empathizes with users and can channel their perspective to build lovable products.
• Has made architectural decisions in the past and measured the impact of those decisions over time. You should be able to clearly articulate your technical opinions and lay out tradeoffs.
• Communicates and collaborates effectively with peers and cross-functional counterparts.

If this role interests you, we invite you to explore our public demo at demo.mercury.com. 

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees (any location): $166,600 - $208,300
• Canadian employees (any location): CAD 157,400 - 196,800

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.

#LI-ES1

Benefits are the promise underneath the paycheck. It doesn't make headlines, but it's what people think about when life actually happens — when a baby arrives, when a diagnosis comes, when someone finally retires. Great benefits are nearly invisible: plans chosen without confusion, forms filed without friction, questions answered by someone who actually knows the answer.

At Mercury, we believe that experience should feel less like navigating bureaucracy and more like talking to a brilliant friend who understands your needs. Our customers put it better than we can: "I'm so happy I never have to touch HR software again." And: "10x better than our former stack." That's not just great software. That's great service, woven into the product itself.

We have a generational opportunity to reinvent how companies are operated. Central (a recent Mercury acquisition) handles payroll, benefits, HR, compliance, government filings, and more — so founders can focus on the things that actually matter: curing brain cancer, making institutions more efficient, reducing our carbon footprint. As a Benefits Broker at Central, you'll be the human layer behind an extraordinary product — and a licensed broker who can actually close the deal. The software is powerful. You make it feel like magic.

Here are some things you’ll do on the job:

• Guide customers through designing their benefits packages — helping them pick the right plans for their teams and their stage
• Own the end-to-end enrollment process: filling out and submitting insurance forms accurately and on time
• Keep our systems current with the right health insurance information so nothing downstream breaks
• Communicate proactively with customers to resolve issues before they become problems
• Build and refine the internal processes that ensure no enrollment ever gets missed
• Solve hard, ambiguous benefits problems — the ones that fall between carriers, platforms, and regulations
• Manage the client lifecycle at renewal, helping them choose options and running open enrollment at renewal

You should have:

• An active Life & Health broker license. This is required to be considered for this role
• Experience selling or administering small group benefits across multiple states, with a focus on SMBs and startups
• Exceptional detail orientation to help you build resilient systems and processes
• Deep customer empathy to default to what's actually best for the customer, not what's easiest for you
• Clear, direct communication and explain a complex benefits decision to a first-time founder in plain English
• Be in the top 5% of your peers, and the people who've worked with you would agree

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $121,700 - $152,100
• US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $109,500 - $136,900 

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-RF1

"Start where you are. Use what you have. Do what you can." – Arthur Ashe

There's a version of investment products legal work that's mostly about maintaining what already exists. Reviewing disclosures that haven't changed in years, advising on products whose architecture was set long before you arrived. This isn't that. Mercury Treasury and Mercury Invest* are in some ways still taking shape and must continually rise to the occasion to meet evolving customer needs. The regulatory frameworks are complex, the product roadmap is ambitious, and the person in this role will have a direct hand in the high quality customer experience we deliver to Mercury users.

Who we are:

Since 2019, Mercury has been on a mission to reinvent banking* for the modern age. We blend elegant design and cutting-edge technology to offer checking and savings accounts, debit cards, payment services, credit products, cash management tools, and sophisticated analytics. Everything we build reflects our belief that finance should be thoughtfully crafted, fast, transparent, and frictionless.

About the team:

Our Product & Regulatory Legal team operates like the rest of Mercury: with urgency, curiosity, and a bias toward action. We embed with product teams from early ideation through launch, working alongside engineers, designers, and compliance partners to get products right. We move fast, we take ownership, and we don't wait to be asked: If something needs figuring out, we’re up to the task.

What you'll do:

• Own the investment products portfolio: Serve as the primary legal advisor for Mercury Treasury and Mercury Invest, the products through which Mercury's business and consumer customers access non-deposit investment products. You'll advise across the full product life cycle, including everything from supporting new feature development, drafting disclosures, calibrating on content for marketing and customer communications, and advising on operational matters with regulatory impacts.
• Work across the company: This role sits at the intersection of product, compliance, risk, engineering, and operations. You'll build relationships across all of these functions and bring legal perspective into conversations early; not as a checkpoint, but as a low ego, high ownership thought partner.
• Advise and support compliance: You'll work closely with Mercury's compliance team on regulatory matters affecting investment products, interpreting requirements, pressure-testing approaches, and supporting examination readiness with FINRA and the SEC.
• Flex and grow: While investment products are your home base, you'll also have opportunities to contribute across Legal on other product areas, gaining new experiences and broadening your expertise over time.
• Use AI intentionally: Bring a working knowledge of AI tools in legal workflows and a genuine interest in finding new ways to drive efficiency. We're building a legal team that works smarter, not just harder.
• Be a storyteller: Translate dense regulatory concepts into straightforward, energizing narratives for product teams and other stakeholders as well as external audiences.
• Stay curious and agile: Embrace each new regulation, market shift, or product pivot as a learning opportunity. Mercury's regulatory landscape is evolving quickly, and the scope of this role will grow with it. This is not a maintenance-only role.

What you should have:

• 6+ years of legal experience, with at least 2 of those years focused on non-deposit investment products.
• Familiarity with the Investment Advisers Act, Securities Act, Investment Company Act, Regulation Best Interest, Form CRS/ADV, FINRA rules, and related regulatory frameworks.
• Some in-house experience is preferred but not required. Bonus points for exposure to regulatory agencies relevant to these products, whether as a member of agency staff or as part of an industry role.
• Exceptional communication skills. You know your audience and you tailor accordingly. You're as precise in a Slack thread as you are in a regulatory filing, and you know the value of a well-selected emoji in one versus the other.
• A proactive sense of ownership. You're never afraid to say "I don't know, but I'll find out."
• Strong working knowledge of AI use cases within legal roles and/or financial services generally and genuine interest in using AI to drive efficiency in your work.
• Some additional experience outside the investments/brokerage space. The right candidate brings a broader foundation in financial services, payments, or fintech.

What will make you successful here:

Mercury is a place where legal counsel are expected to have a point of view. Not just about what the regulation requires, but about how the product can meet that bar in a way that's elegant, scalable, and good for customers. The people who thrive on this team treat ambiguity as an invitation rather than a reason to pause. They read a regulation and think about what it permits, not just what it prohibits. 

You'll also spend a meaningful amount of your time on work that doesn't look like traditional legal practice: scoping cross-functional projects, pressure-testing product designs, building operational processes alongside compliance and ops partners. If you're someone who gets energy from that kind of work, and who measures their own impact by whether the product got better and not just whether the memo was airtight, you'll do well here.

* Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Investment advisory products and services offered by Mercury Advisory, LLC ("MA"), an SEC-registered investment adviser. MA is a wholly-owned subsidiary of Mercury Technologies, Inc..

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $219,000 - $273,800
• US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $197,100 - $246,400
• Canadian employees (any location): $207,000 - $258,700 CAD

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-JB1

When Florence Nightingale arrived at the British Army hospital in Scutari in 1854, soldiers were dying at ten times the rate of battlefield casualties, not from wounds but from a total breakdown in operations. There were no reliable records, no supply controls, no sanitation standards, and no documented processes. She built all of it: independent supply chains, laundry and kitchen operations, patient tracking systems, and evidence-based documentation she later used to drive reforms before a Royal Commission. The mortality rate fell from over 40% to 2%. Her work did not just save lives at Scutari. It created modern nursing, reshaped hospital design worldwide, and proved that reliable outcomes require reliable systems. That is the kind of operator we are looking for at Mercury.

Mercury is a financial technology company building banking products for ambitious businesses. We have grown from a startup banking* platform to a company that manages tens of billions in deposits, and now we are taking the next step: pursuing a de novo bank charter to become a full-fledged bank. As we transition from fintech to a regulated institution, we are building a full commercial lending operation from the ground up. The documentation this person writes, the controls they design, and the evidence they build will be reviewed by bank regulators as part of Mercury's formal examination process. We need an operator who understands that weight and is motivated by it. 

Our goal is to build a credit and lending operation that looks nothing like a traditional bank: efficient by design, scalable from first principles, and built to meet the standards of a fully regulated institution from day one. This is a hands-on, senior individual contributor role that is expected to evolve into a team leadership position as Mercury's lending program grows.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

What you will do

• Own loan booking, quality control, disbursements, payoffs, lien tracking, and reconciliation, establishing single-point ownership over activities currently distributed across multiple teams
• Design and implement a formal quality control function between underwriting approval and loan booking, establishing a control layer that scales with Mercury's credit products and regulatory obligations
• Build scalable, bank-grade workflows for each stage of the loan servicing lifecycle
• Design operational infrastructure for Standby Letters of Credit, including collateral controls, contingent liability tracking, and release procedures
• Translate operational requirements into system specifications, test plans, and user acceptance criteria in partnership with development teams
• Establish procedural documentation, SLAs, and control frameworks that hold up to regulatory examination
• Build and maintain loan tapes and operational reporting across the portfolio
• Contribute to standing up the broader credit program ahead of bank launch, including operational standards, procedures, controls, and exam-readiness documentation

Who you are

• Curious – you go out of your way to understand the work that surrounds you, not just your own. You learn how adjacent systems, teams, and processes work before you are forced to, because understanding the full picture is how you do your job well
• A builder – you have stood something up from scratch before and you are drawn to that kind of work, not daunted by it
• Precise – small errors in loan servicing cascade into audit findings, customer impact, and regulatory exposure. You know that, and you operate accordingly
• A systems thinker – you trace a workflow from intake to general ledger and spot where it will break before it does
• Resourceful – you use AI tools to draft, automate, and scale your output, and you treat new tools as leverage, not overhead
• Collaborative – you step into gaps and work with a team-first mentality, even when you own a function independently

What we are looking for

• Ideal candidates will have 5+ years of experience across banking, fintech, or private credit operations. An inclusive 2+ years of experience in credit operations or loan servicing is preferred.
• Comfortable building in ambiguity and operating in a 0-to-1 environment
• Strong written communication: the documentation you produce will be reviewed by bank regulators. It must be precise, defensible, and clear enough that an operator can follow it and an examiner can evaluate it
• Experience owning core servicing workflows: booking, disbursements, payoffs, collateral management, or reconciliation
• Experience translating operational requirements into system specifications or partnering with product and engineering teams on system design
• Prior experience working in full-cycle credit management (origination, portfolio management, workout, etc.) is a plus
• SQL and data skills are useful but not required

Why this role is different

Loan Operations at Mercury does not exist today. You are building it.

Mercury is actively becoming a bank. The controls you design, the procedures you write, and the evidence you build will be reviewed by regulators as part of that process. This is not process improvement at an established lender. It is foundational infrastructure for a new institution, and the commercial lending operation Mercury runs will reflect what you design.

This role is designed to grow into managing a standalone Loan Operations team as Mercury’s lending program scales.

The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Seattle, Los Angeles or San Francisco: $132,400 - $165,500
• US employees outside of New York City, Seattle, Los Angeles or San Francisco: $119,200 - $149,000

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-AR1

The word ‘credit’ is derived from the latin verb meaning, “one believes”. Underwriting is not merely a science of risk scoring and algorithms, but also an art of unearthing hidden variables, and of subtle pattern recognition; bridging the gap between that of real and perceived risk. The established lending frameworks shun the intrepid entrepreneur, deeming them too risky, and lacking certain credibility. Fortunate for them, Mercury provides banking* for these ambitious startups, and they are in need of believers. 

As a Senior Credit Underwriter, you will be joining a team of lending experts with experience spanning unsecured cards to secured commercial credit. You will help shape our Working Capital loan product designed for eCommerce, software and managed services companies with a vision to extend to all small businesses. You will work directly with prospective borrowers to assess creditworthiness and structure creative lending solutions to support their growth. You will also partner with sales and product teams to innovate the go to market process, underwriting, and portfolio management needs of the rapidly scaling loan program. 

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

_____________________________________________________________________________________

As part of the journey, we would expect you to: 

• Underwrite loan application independently: Analyze quantitative and qualitative data across ecommerce, SaaS, and SMB borrowers. Structure, price, and propose loan terms that balance repayment capacity and Mercury’s risk posture.
• Own the customer-facing deal motion: Lead diligence calls with prospective borrowers, co-pilot active negotiations with AEs, provide real-time eligibility and structuring guidance, and support the sales team on complex or competitive applications from first touch through close.
• Monitor portfolio health: Support ongoing covenant monitoring, delinquency tracking, and portfolio review processes. Contribute to monthly portfolio reviews with early warning signal identification.
• Contribute to credit standards: Support drafting and refinement of underwriting guidelines, risk rating frameworks, and policy documentation.
• Work cross-functionally: Partner with Sales, Product, Engineering, and Data Science to improve the underwriting process, customer experience, and credit infrastructure.

What we are looking for:

• 5+ years of credit or underwriting experience in Fintech, SMB, or commercial lending, with meaningful customer-facing experience
• Strong credit fundamentals: financial statement analysis, risk rating, cash flow assessment, and identification of structural mitigants across diverse business models.
• Direct deal experience: has been in the room with customers during negotiations, underwriting calls, and structuring conversations — not just behind the analysis.
• Builder mindset: comfortable operating in a high-growth environment where process, tooling, and infrastructure are still being defined. 
• Cross-functional fluency: experience working alongside Sales, Legal, Product, and Engineering. Able to translate credit requirements into language that lands across teams.
• Exposure to regulated lending or institutional credit frameworks is a plus. Familiarity with credit file standards, lending policy documentation, and examination-ready governance practices is helpful as Mercury approaches bank charter, not a hard requirement.

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees located in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $142,900 - $160,700
• US employees located outside of New York City, Los Angeles, Seattle or the San Francisco Bay Area: $128,600 - $144,600
• Canadian employees (any location): CAD $135,000 - $151,900

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-AR1

In 1923, Claude Hopkins published Scientific Advertising, introducing early ideas around experimentation, attribution, and measurable decision-making. Behind the book was a team that meticulously designed, executed, and measured campaigns — setting the foundation for modern, data-driven growth.

At Mercury, that mindset extends beyond marketing. It spans how we acquire customers, how we activate and convert them, and how we design product experiences that drive long-term value.

We’re looking for a Senior Data Science Manager to lead the data science powering Mercury’s revenue and product value engine. This team supports Go-To-Market functions across Finance, Marketing, and Sales, drives growth product experimentation across activation and conversion, and partners on core product experiences like Spend, Expense Management, and Invoicing.

In this role, you’ll define how we measure performance, prioritize investments, and accelerate value creation across the customer lifecycle — with a high bar for rigor and a bias toward execution. You’ll partner closely with Product, Engineering, Marketing, Sales, and Finance to ensure our most important decisions are grounded in trusted data and clear experimentation frameworks.

Here are some things you’ll do on the job:

• Lead and develop a team of Data Scientists embedded across go-to-market, growth product, monetization, and core product experiences
• Define the measurement and experimentation strategy across the customer lifecycle — from acquisition and activation to monetization, expansion, and retention — ensuring our investments are grounded in rigorous analysis and trusted data
• Elevate the craft of experimentation, pricing and monetization analytics, and commercial performance measurement, balancing analytical precision with decision velocity
• Partner closely with Product, Marketing, Sales, and Finance to shape roadmaps, evaluate ROI, and guide revenue forecasting and capital allocation decisions
• Translate complex quantitative signals into clear insights that influence product direction and revenue strategy
• Increase team leverage by building scalable analytics systems and self-serve capabilities that power reliable, AI-enabled insights across growth, monetization, and core product experiences
• Operate effectively in ambiguity, setting clear priorities that balance user value, growth, and long-term business impact

You should:

• Have 10+ years of experience, with 3+ years leading high-performing data teams
• Bring deep experience in growth, monetization, and product analytics, along with a proven track record of partnering with Product, Marketing, Sales, and Finance to shape roadmaps and drive revenue outcomes
• Demonstrate strong business judgment, with the ability to balance analytical rigor with decision velocity in high-impact commercial environments
• Be highly fluent in experimentation design, attribution, and causal inference, with the ability to raise the bar on analytical craft across a team of senior ICs
• Have experience building scalable analytics frameworks and self-serve capabilities that increase leverage and support AI-enabled insight generation within growth and product domains
• Thrive in ambiguity, setting clear priorities that balance user value, growth, and long-term business impact

If this role interests you, we invite you to explore our public demo at personal-demo.mercury.com. 

The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees (any location): $239,000 - $298,800
• Canadian employees (any location): CAD 225,900 - 282,400

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-RA1

Every line of code that ships at Mercury passes through a gauntlet of builds, tests, and gates before it reaches our customers. On the surface, that process should feel seamless — frictionless for engineers, undetectable to users, and impossibly reliable. Behind that invisibility is Release Engineering.

Mercury moves fast. We ship frequently, our monorepo grows daily, and the pressure to do it right never lets up. Release Engineering is the team that makes this possible: owning the CI/CD platform, build infrastructure, deployment tooling, and the practices that let 400+ engineers deliver with confidence.

We're looking for an Engineering Manager to lead this team. You'll partner with the Backend Developer Experience team to deliver the full software delivery lifecycle from code commit to production, and build the engineering culture that keeps our release process a competitive advantage rather than a bottleneck.

In this role you will:

• Lead and grow a team of four engineers focused on CI/CD infrastructure, build systems, deployment automation, and developer tooling.
• Create a strong culture of operational excellence, with measurable improvements to pipeline reliability, build times, and deployment confidence.
• Own Mercury's release pipeline end-to-end — from pull request merge to production — ensuring it is fast, reliable, observable, and secure.
• Drive the strategy and execution for improving build performance, test reliability, deployment safety (canaries, feature flags, rollbacks), and developer velocity.
• Partner closely with Platform, Security, and Product Engineering teams to design and deliver systems that meet the demands of a rapidly scaling fintech.
• Establish and evangelize release engineering best practices across Mercury's engineering org — defining standards for deployment frequency, change failure rate, and MTTR.
• Balance long-term platform investments with the day-to-day reliability needs of 400+ engineers shipping code every day.
• Build and maintain tooling that enforces compliance checkpoints and audit trails as part of the release pipeline — without slowing teams down.
• Hire, mentor, and retain top-tier engineers; help them grow into technical leads and raise the overall bar for the team.

You should have:

• 7+ years of software engineering experience, including 4+ years managing engineering teams in high-growth or high-availability environments.
• Deep hands-on experience with CI/CD systems (e.g., Buildkite, GitHub Actions, Jenkins, CircleCI) and the infrastructure that supports them.
• Strong background in build systems (Bazel, Buck2), containerization (Docker, Kubernetes), and infrastructure-as-code (Terraform, Pulumi, or similar).
• A track record of meaningfully improving release velocity and reliability — you measure what matters and use data to drive decisions.
• Experience operating in regulated or security-sensitive environments, ideally fintech, payments, or banking.
• Excellent cross-functional communication skills — you can translate between engineering depth and business impact, and you partner effectively with Security, Compliance, and Product leaders.
• A pragmatic philosophy: you believe release infrastructure should be a force multiplier for product engineers, not a bureaucratic hurdle.
• The ability to attract, develop, and retain exceptional talent — you take hiring and team development seriously.

What Success Looks Like:

In your first 90 days, you've developed deep context on Mercury's release infrastructure, built trust with your team, and identified the highest-leverage opportunities to improve pipeline performance and developer experience.

Within six months, you've shipped meaningful improvements to build reliability, deployment speed, or observability — and your team has a clear roadmap for the next year.

Over time, you've made Mercury's release process a model for how fintech companies can move fast without breaking things.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a job candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. 

Our target new hire base salary ranges for this role are the following:

• US employees (any location): $239,000 - 298,800
• Canadian employees (any location): CAD $225,900 - 282,400

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.

Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust; Members FDIC.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-ME1

Every new business that applies to Mercury is like a new star appearing in the night sky. On its own, it’s a single point of light. But when we look closer, patterns emerge—data trails from partners, filings, founders, and financial histories—all connecting to form a larger constellation.

That’s what our Risk product engineering teams do at Mercury. We guide thousands of business applications through our systems—each one unique, each one needing a smooth and trustworthy landing. The challenge: keep everything moving fast without compromising safety. Every day, our work helps founders open their first account, launch their next idea, and accelerate their growth like rocketships.

Our mission is to build the intelligent, automated systems and operational tools that make this possible—where machine learning, AI, and human judgment work seamlessly together to power the next generation of business banking*. We use intelligence to detect risks earlier, make real-time decisions with confidence, and enable instant, delightful account approvals that keep pace with the builders we serve.

When we do it right, the result is quiet brilliance: onboarding that feels effortless, even though it’s powered by galaxies of data, precision, and care.

We’re looking for a Senior Engineering Manager to lead the teams building the systems and tools that make it all happen—from application approvals to ongoing and enhanced due diligence—ensuring every business that joins Mercury is both safe and their experience is delightful.

*​​Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

In this role, you will:

• Lead teams (4–8 engineers each) responsible for account onboarding, KYC/KYB, AML, and fraud detection decisioning and workflows, and operational tooling.
• Apply AI/ML—from traditional models to large language models—to unlock faster, real-time bank account application approvals. This work sits on the critical business path, directly driving efficiency and revenue growth.
• Partner with Product, Risk, and Data teams to design and deliver scalable systems that balance user experience with compliance rigor.
• Shape the next generation of our KYC and risk platforms—reliable, resilient, and easy to extend as regulations and business needs evolve.
• Create a strong culture of operational excellence, with measurable improvements to uptime, accuracy, and system quality.
• Build, mentor, and grow engineering talent; help managers and senior engineers level up technically and organizationally.
• Drive clarity amid complexity: translating between regulatory nuance and technical execution.
• Foster collaboration across teams to align on priorities, simplify interfaces, and make the whole system more maintainable and elegant.

You should have:

• 9+ years of software development experience, including 3–5+ years of engineering management in a high-scale tech environment.
• AI/ML expertise—you’ve built and launched applied AI products (from LLMs to traditional ML models), shipping them from 0→1 and scaling 1→10 in production environments.
• Proven success building large-scale backend distributed systems, ideally involving integrations and decision automation.
• Experience with or curiosity about KYC, AML, risk, or compliance systems in financial services or fintech.
• A track record of raising the bar for quality and reliability, balancing shipping speed with technical excellence.
• Strong communication and leadership skills—you can inspire engineers, partner across functions, and adapt your management style to the moment.
• The ability to hire, retain, and develop exceptional technical talent.
• A pragmatic builder’s mindset: you believe beautiful systems are those that work, adapt, and last.

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees (any location): $239,000 - $298,800
• Canadian employees (any location): CAD $225,900 - $282,400

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. 

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-RA1

Since the dawn of aviation, pilots have faced the constant challenge of air resistance, much like sailors navigating the friction of water. Amidst this relentless struggle, the trim tab emerges as an ingenious yet understated marvel. Just as the wheel revolutionized transportation by easing movement over land, the trim tab simplifies flight, allowing for smoother navigation through the skies. It embodies the elegance of simplicity in engineering, transforming the demanding task of controlling an aircraft into a more graceful and manageable endeavor. 

At Mercury, we are committed to crafting an exceptional banking* experience for startups. Our team is passionately focused on ensuring our product not only meets but anticipates the needs of our customers.

Our product engineering group is growing and we’re looking to hire senior full-stack engineers. We’re a team of pragmatic, product-minded engineers motivated by the desire to create lovable products that rescue our customers from frustrating, expensive legacy industry tools. 

As part of this role, you will:

• Feel a strong sense of product ownership and actively seek responsibility – we often self-organize on small/medium projects, and we want someone excited to help shape and build Mercury’s future.
• Work in an autonomous environment on a close-knit team, with a “startup within a startup” feel.
• Partner closely with designers and product leaders to ship lovable experiences. We want to transcend the status quo for banking and fintech software, and many of our customers are startups and appreciate our slick, magical designs.
• Join a team of experienced product engineers within one of our Mercury product groups such as Banking, Experiences, Expansion, or Risk. 

The ideal candidate for the role:

• Has 3-7 years of full-stack development experience, with knowledge of or excitement to learn Haskell, React, TypeScript, and Redux.
• Empathizes with users and can channel their perspective to build lovable products.
• Can balance tradeoffs and find creative solutions to accomplish goals.
• Communicates and collaborates effectively with peers and cross-functional counterparts.

If this role interests you, we invite you to explore our public demo at demo.mercury.com. 

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees (any location): $166,600 - $208,300
• Canadian employees (any location): CAD 157,400 - 196,800

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.

#LI-DNI

Before a flock ever moves as one, there’s a shepherd quietly assessing the terrain, anticipating risks, and guiding the group toward safe ground without overwhelming them. The best guidance is calm, deliberate, and focused on what matters most in the moment. That’s the spirit of the Implementation Manager role at Mercury.

Mercury is building the financial stack for ambitious startups. We combine banking,* payments, credit, and financial workflows into a product founders actually want to use, and can trust as they grow.

As an Implementation Manager on the Revenue team, you’ll work with Mercury’s highest-value new customers at the very start of their journey. Your role is to lead sophisticated, high-impact implementation and education experiences that help founders understand what matters most, accelerate time-to-value, and build the operational confidence to run their business on Mercury from day one. You'll also bring meaningful influence to how we scale and improve the implementation function itself.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Here are some things you’ll do on the job:

• Own a rolling book of approximately 20–30 active implementations, balancing urgency, risk, and customer impact
• Lead 1–2 focused implementation and training sessions per customer, centered on the products and workflows that matter most to their business
• Guide founders and operators through Mercury banking,* IO, and core financial workflows in a way that is practical, clear, and confidence-building
• Make real-time prioritization decisions across customers with different needs, timelines, and levels of complexity
• Monitor usage signals, customer feedback, and operational data to identify risk, opportunity, and emerging patterns
• Distill what you see into clear, actionable insights for Product, Sales, and downstream teams
• Ensure thoughtful documentation and clean handoffs once implementation is complete, setting customers and internal teams up for long-term success

You Should:

• Have 3+ years of experience leading customer-facing implementations, onboarding, or technical enablement at a SaaS or fintech company, with a demonstrated track record of managing complex, high-value accounts
• Be comfortable facilitating calls with founders and operators, guiding discussions toward decisions, next steps, and measurable outcomes
• Bring strong judgment about what matters most in high-impact moments, and the discipline to deprioritize the rest
• Be able to interpret customer signals, usage data, and operational metrics to inform prioritization and surface meaningful trends
• Work effectively across Sales, Product, and downstream teams, advocating for customers while minimizing friction and noise
• Take ownership of outcomes and follow through, even when work spans multiple teams or lacks a clear playbook
• Thrive in fast-moving, ambiguous environments where products, processes, and priorities evolve quickly
• Care deeply about delivering high-quality, consistent customer experiences at scale

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $142,900 - $178,600
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $128,600 - $160,700

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-AR2

Imagine being a pioneer, venturing through the uncharted territories of the cloud. You're not just navigating; you're shaping the landscape, constructing robust architectures that withstand the tests of time and scale. At Mercury, your mission, should you choose to accept it, is to help steer our cloud infrastructure into the future. With projects as dynamic as migrating our entire fleet to ECS and building out our golden paths for service deployment, your role is pivotal. This isn't just a job; it's an epic tale of transformation and triumph.

As a senior member of our infrastructure team, you will be equipped with essential tools and technologies designed for scaling and enhancing Mercury's infrastructure:

• AWS Services: Proficiently utilize EC2, RDS, IAM, Networking, Opensearch, and ECS to build and manage robust cloud environments.
• Terraform: Leverage Terraform for infrastructure as code to efficiently manage and provision our cloud resources.
• Agentic Infrastructure: Build the frameworks around using AI safely in our infrastructure, both for the agents and the users that kick off those agents.
• Monitoring and Observability Tools: Employ Prometheus, Grafana, Opensearch, and OpenTelemetry to maintain high availability and monitor system health.
• Version Control and CI/CD: Manage code and automate deployments using GitHub & GitHub Actions.

As we gear up for the next stages of Mercury's growth, you will:

• Build our “Infrastructure Platform” to support the growing needs of the Engineering Organization.
• Focus on building a platform that is AI friendly while still usable for engineers. We want our users to be humans and Agents.
• Lead key infrastructure projects, break-down complex initiatives, and define our infrastructure strategy through detailed RFCs and technical specifications.

Must haves:

• You have 5+ years of experience with AWS
• You have extensive experience, ideally 3 years or more, with observability and monitoring tools like Prometheus, Grafana, and OpenTelemetry, optimizing system performance and reliability.
• You have demonstrated ability in technical writing, with at least 3 years of experience creating detailed technical documentation, RFCs, and tech specs that clearly communicate complex ideas.

The ideal candidate should:

• You bring at least 2 years of experience leading infrastructure projects in regulated environments such as HITRUST or SOC2, ensuring compliance and security.
• You have 3+ years of experience managing large-scale Terraform implementations, including the setup and maintenance of Terraform CI/CD pipelines.
• You have 2+ years of experience writing code. We are building an Infrastructure Platform from scratch and there is plenty of code to write to support that.
• Experience mentoring and elevating those around you, we are force multipliers for the engineering org.

If this role interests you, we invite you to explore our public demo at demo.mercury.com. 

The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees: $200,700 - $250,900
• Canadian employees: CAD $189,700 - $237,100

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. 

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-ME1

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives. To accomplish this mission, not only do we have to build/maintain a magical banking platform but must also develop and uphold the trust and safety of our customers and the financial industry. To contribute to this effort, we’re looking to hire a Senior Internal Auditor to support the efforts of our Internal Audit function at Mercury in the execution of our audit plan. You’ll help drive audits internally within Mercury as well as support audits being conducted externally by partners and third parties. Over time, you will become a subject matter expert on Mercury’s finance and accounting processes.

Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

As part of the journey, we would expect you to:

• Assist in identifying, analyzing, and assessing risk throughout Mercury
• Scope and plan audits across finance and accounting functions.
• Conduct process walkthroughs and execute audit testing to confirm the design and operational effectiveness of internal controls
• Assess compliance with Mercury’s compliance obligations (regulatory reporting, financial reporting)
• Socialize, document, and report audit issues identified
• Collaborate with teams to develop appropriate action plans, track audit issue remediation, and conduct issue follow up testing
• Other duties as assigned

Some things that might make you successful in a role like this:

• Have experience scoping and planning new, complex audits  
• Have experience leading audit teams and coaching team members
• Be comfortable conducting walkthroughs, creating audit test plans, and executing internal controls testing
• Have experience in leading finance and accounting audits
• Knowledge and experience auditing SOX, GAAP, IFRS and other regulatory reporting requirements.
• Have experience working with financial services companies, and have a working knowledge of laws, regulations and risk management standards for financial services
• Have the ability to quickly grasp and understand complex business processes
• Be able to build relationships/partnerships and work cross-functionally to drive time-sensitive deliverables, issues tracking, and reporting
• Have excellent written and verbal communication skills
• Be able to manage their own schedule to ensure deadlines are met
• Be a self-starter, someone who likes to innovate and think about how we can do things differently to be more efficient and effective
• Obtained related certifications (CISA, CIA, CPA, etc)

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $132,400 - $165,500
• US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $119,200 - $149,000
• Canadian employees (any location): CAD $125,100 - $156,400

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-MZ1

Railroads didn't change the world because tracks were laid once. What transformed commerce was the expansion of connected networks: routes multiplied, standards emerged, and usage deepened over time. That expansion didn't happen by accident. It was driven by people who identified where connections mattered most, built the systems to sustain them, and led the teams that made it all move.

Mercury is in that expansion phase now. The tracks are laid. The Account Development team exists to deepen usage across a growing customer base, and it's already working. As the team scales, we're adding a second Senior Manager to lead alongside an existing peer. You'll start with a small group of ADMs and build the team largely from scratch through your own hiring.

This is a role for someone who has done this before. You've led a team running an upsell or expansion motion, you know what a high-performing ADM looks like, and you've coached people to consistently hit targets in a high-velocity environment. You'll come in with a foundation already in place: established playbooks, a peer to collaborate with, and a track record of results to build on. Your job will be to take a team of Account Development Managers and drive them to the next level. You'll own your team's performance against expansion and adoption metrics, contribute to the continued evolution of how the function operates, and serve as a critical feedback loop from customers back into Mercury's product and roadmap.

What you'll do:

Lead and develop your team. Coach a team of Account Development Managers through structured 1:1s, call reviews, and account strategy sessions that drive real behavior change. Set clear standards for what great looks like across prioritization, customer engagement, expansion strategy, and follow-through, and hold the team to them. Hire and ramp new ADMs with clear expectations from day one.

Own your team's performance. Drive consistent attainment of expansion goals by tracking pipeline health, conversion rates, and leading indicators, then turning those insights into practical coaching plans. Keep expansion opportunities moving and step in when needed to unblock progress, reset momentum, or support high-stakes accounts directly.

Shape strategy and the go-to-market playbook. Define how the team identifies, prioritizes, and engages high-propensity accounts using product-usage data, lifecycle triggers, and predictive scoring. Continuously refine the balance between scalable one-to-many campaigns and high-touch engagements for top-value opportunities.

Lead cross-functionally. Serve as the primary Account Development voice with Product, Marketing, Data, and Revenue Operations, synthesizing customer feedback into actionable insights that influence roadmap and strategy, and partnering with Account Management Leadership to improve workflows and tooling as the team scales.

Who you are:

• Coachable and growth-oriented. You seek feedback, integrate it quickly, and can point to a clear improvement curve in how you lead.
• Treat coaching like a craft. You coach with structure and intent, and you can show concrete examples of changing rep behavior and improving expansion outcomes.
• Curious and practical. You diagnose root causes and bring a plan, not just problems.
• High ownership. You lead from the front and do the work needed to unblock progress for your team.
• Trust-building and direct. You give tough feedback early and professionally.
• Disciplined and accountable. You raise team execution by improving prioritization, time management, and follow-through across a high-velocity book of business.
• Comfortable with ambiguity. You help reps adapt quickly as customer segments, products, and go-to-market motions evolve.
• Collaborative. You work effectively across Sales, Marketing, Product, and post-sales teams to strengthen how the team executes and how Mercury serves its customers.
• Builder's mindset. Energized by creating structure and process in a fast-growing environment where the playbook is still being written.

Qualifications:

• 7+ years of experience in Growth Sales, Account Management, or Customer Expansion roles, with a consistent track record of hitting targets (FinTech experience a strong plus).
• 3+ years of people management experience leading quota-carrying teams running an upsell, expansion, or account growth motion (ideally in a scaling environment where the team and the playbook were both growing).
• Demonstrated success leading teams through growth: ramping new reps, maintaining performance through change, and sustaining quota attainment as headcount scales.
• Demonstrated success developing talent through hands-on coaching: call reviews, account strategy sessions, 1:1s, and clear performance standards.
• Strong operational discipline and comfort using data and reporting to guide coaching and execution.
• Comfortable with sales tech like Salesforce and Salesloft (or similar).
• A bachelor's degree or equivalent practical experience.
• Genuine interest in FinTech and helping founders and finance teams run better financial operations.
• Experience selling to or expanding relationships with founders and finance teams (controllers, finance managers, heads of finance) is a plus.
  
  

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $220,800 - $276,000
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $198,700 - $248,400

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-BF1

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives. You can check out our demo dashboard at www.demo.mercury.com.

Underneath all our products is a massive web of partners that users don’t see, that require significant product and process investment. That’s where the Product Partnerships & Operations team comes in. Partner Operations works to maintain our external relationships and streamlines our collective workflows to keep customers, partners, and Mercury employees happy. 

As a Partner Operations Change Management Strategist, you will work to keep our network of banking and payment partners running like a well-oiled machine while enabling Mercury to launch products and features that make banking feel effortless. This will include a mix of day-to-day communication, process design and execution, as well as long-term strategic relationship building. Internally, you’ll work across many of our teams, like Product, Risk, Compliance, and Legal - owning the change management program that unblocks sustained growth and innovation. You’ll be the connection between our product teams and external banking partners, advocating for the most efficient collaboration possible and removing roadblocks so our designers and engineers can build with the freedom to dream big. You’ll deliver magic to our bank partners and, in turn, our customers by making sure even the smallest details of our partnership operate efficiently, so we can continue to expand our products and services.

Secure, reliable, thoughtful, and (perhaps) magical is how a user should describe banking* on Mercury. Your job is to build and maintain a framework that ensures our partnerships and programs can live up to this description. 

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

You will: 

• Own, mature, expand, and operate our existing change management processes with internal teams and our product and banking partners
• Support day-to-day relationship management with Mercury’s bank partners related to new feature and product launches
• Help build the knowledge base for how our partnerships work and a framework for our internal teams to support new feature development
• Onboard and train Mercury employees on any external tools or dashboards they need to work with partners
• Work with risk and compliance to create reporting and feedback processes that can scale alongside product development
• Work with engineering and product to launch features and grow existing programs 
• Work with marketing to track changes and deliver roadmaps to external stakeholders 
• Get exposure to a ton of teams at Mercury - working with everyone from Audit to Legal
• Help our partnerships team strategically grow Mercury’s network of financial relationships and deepen already existing programs

You should: 

• Have 7+ years of experience in financial services or banking operations, with at least 3 years supporting bank partnerships
• Feel confident building relationships and being the operational go-to for change requests related to our bank partners
• Have strong organizational skills and an eye for detail
• Be highly collaborative and innately tuned in to partner expectations
• Hold a high-quality bar for your work and those around you
• Consistently exercise empathy
• Stay calm and collected while working on ten things at once
• Exercise creativity while working within difficult constraints
• Have a strong product sense and technical inclination to liaise with internal and external teams
• Communicate ideas clearly across teams
• Be comfortable owning time-sensitive reporting deliverables and deadlines, and working seamlessly with internal contributors to exceed the expectations of our banking partners
• Be motivated to leverage tools and processes to automate as much of your job as possible

The total rewards package at Mercury includes base salary, equity, and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Seattle, Los Angeles or San Francisco: $142,400,000 - $178,000
• US employees outside of New York City, Seattle, Los Angeles or San Francisco: $128,200-$160,200

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-JD1

The Memphis Group burst onto the scene in the early 1980s with a belief that design could be more than purely functional, it could be bold, expressive, and deeply human. They expanded what design could be, embracing color, emotion, and personality at a time when clarity and restraint dominated. That same spirit of possibility, of questioning defaults and reimagining what tools can feel like, still resonates today.

At Mercury, we’re building *banking for builders. Entrepreneurs who are often on the go and need to manage their business from anywhere. People who live complex lives who need their personal finances to feel like a breeze. We're rethinking what financial tools can feel like when they're designed with real people in mind: fast, expressive, and thoughtfully crafted from the ground up.

We’re looking for a Senior Product Designer to help define what modern *banking should feel like for founders on the go. This role is unique because you'll help define the holistic future of Mercury's mobile experience, not just design features. You'll work alongside another senior designer focused on pushing craft forward, ship high-impact work quickly and see it used by real businesses immediately, and have room to explore ambitious ideas and turn them into real products.

What you’ll do

• Lead design for major mobile initiatives from concept through launch and iteration
• Shape the vision for Mercury’s native iOS and Android experiences
• Turn complex financial workflows into simple, intuitive interactions
• Work closely with product managers and engineers to decide what to build and why
• Prototype ideas quickly to explore direction, test assumptions, and refine details
• Design polished, production-ready interfaces with exceptional craft and precision
• Contribute to our design systems and help evolve patterns across platforms
• Raise the quality bar for interaction, visual design, and product thinking across the team

What we’re looking for

• 6+ years designing high-quality product experiences
• Strong visual and interaction design skills with a sharp eye for detail
• Experience designing complex systems, not just individual screens
• Ability to work through ambiguity and drive projects forward independently
• Clear communicator who can articulate decisions and influence product direction
• Experience designing native mobile apps (iOS and/or Android)
• Thoughtful collaborator who makes teammates better

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees (any location): $189,000–236,200 USD
• Canadian employees (any location):  $178,600–223,200 CAD 

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

#LI-SS1

At Mercury, we are building the banking* stack for startups and doing so with a focus on building a high-craft, simple, and powerful product experience. 

We believe the future of financial software is infrastructure that works on your behalf. Mercury's API is how our most ambitious customers interact with us programmatically: pulling transaction data, managing accounts, and increasingly, connecting Mercury to AI-powered workflows through integrations like MCP. We're building toward a Mercury that customers and AI agents can talk to, ask questions of, and take action through. 

We're looking for a product manager to own Mercury's API, our integrations with the broader AI and developer tool ecosystem, and the AI-powered product experiences we're building to make Mercury programmable and intelligent. This is a role for someone who's been building in the API and AI space already and who sees the opportunity to make a bank programmable as one of the most interesting product problems available right now.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

As part of the journey, we would expect you to:

• Own the roadmap for Mercury's API and drive it from niche, read-heavy usage toward a comprehensive platform that enables customers to build on top of Mercury.
• Define Mercury's strategy for connecting to the broader ecosystem of AI tools and developer platforms including how we expose capabilities, what integrations we prioritize, and how we become a first-class citizen in agentic workflows.
• Lead the product vision for how AI transforms the way people interact with their finances inside Mercury: from asking questions about their business to taking action on their behalf.
• Develop a deep understanding of how Mercury's most technical customers use our API today, and what they're trying to do that they can't yet.
• Partner with engineering to make hard technical tradeoffs about API design, data access, and capabilities: you should be able to hold your own in these conversations.
• Work closely with Mercury's growth and partnerships teams to ensure our API and AI products are a competitive advantage in acquisition and retention.
• Navigate a high-velocity environment where leadership cares deeply about this space and expects you to move fast and think originally.

Some things that might make you successful in a role like this:

• You're genuinely excited about what's happening in AI right now and are actively building with these tools. You have side projects. You have opinions about where agents are going. You've used MCP. You're not waiting for someone to tell you what's possible.
• 7+ years of product management experience, with meaningful time spent building API products, developer tools, or AI-powered products. You've worked on things that are largely invisible to end users but critically important to the people who use them.
• You understand what it means to build for developers and technical users.
• You thrive in a culture where leadership is deeply engaged.
• You can take a nascent product area with real traction and turn it into a coherent strategy with a clear roadmap.

The total rewards package at Mercury includes base salary, equity, and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees (any location): $200,700 - $250,900
• Canadian employees (any location): CAD 189,700 - 237,100

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-AT3

Mercury's ability to deliver on customer trust comes down to one thing: every dollar must be accounted for, in every account, across every transaction, with a complete audit trail that satisfies regulators, engineers, and accountants alike. Mercury's Ledger is the system that makes that possible—a double-entry bookkeeping engine that records every financial event as balanced, auditable entries as money moves through Mercury's products and banking* infrastructure.

We're looking for a Senior Product Manager to own this platform across Mercury. The Ledger team sits at the intersection of financial infrastructure, regulatory accountability, and org-wide platform adoption—and the PM who leads it will need to be as comfortable discussing chart of accounts design as reviewing event schemas. This is a load-bearing platform role: the decisions made here flow downstream to every payment rail at Mercury and have direct impact on regulatory and reporting obligations.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

As part of the journey, we would expect you to:

• Own the Ledger roadmap: Drive strategy and execution for Mercury's Double Entry Ledger (DEL)—the financial system of record.
• Drive org-wide ledger adoption: Partner with payment rails teams to enable their flows on the ledger platform, ensuring event-to-ledger integration is clean, correct, and scalable. Remove adoption friction, establish patterns, and accelerate the standardization that makes precise reconciliation possible.
• Build next generation financial infrastructure: Own the implementation of our financial processes across charts of accounts, transfer code definitions, and GL mapping frameworks that connect to our core systems of record.
• Partner with Finance and Accounting: Translate accounting requirements into product architecture, and translate product decisions back to stakeholders who think in debits, credits, journal entries, and regulatory reports. Drive alignment on GL mappings, posting accuracy, and financial reporting pipelines.
• Set the financial data standard: Define what clean, reconcilable financial data looks like at Mercury. Work with the Reconciliation team to ensure every ledger entry is accurate, traceable, and exception-free.
• Navigate a complex, high-stakes stakeholder environment: Coordinate across banking platform teams, payment rails teams, Finance, Compliance, Risk—all of whom depend on your platform and have a voice in how it evolves.

Some things that might make you successful in a role like this:

We're looking for a product manager who brings both technical depth and financial rigor to platform infrastructure—someone who understands why a double-entry ledger matters and can build the product that makes it work at bank* scale.

• 7+ years of product management experience in fintech, financial services, or platform/infrastructure product roles.
• Real technical fluency: you can engage credibly with engineers on event-sourced architectures, database consistency models, double-entry accounting data models, and financial data pipelines—not as a generalist, but as a peer.
• Meaningful background in accounting, finance, or banking operations—you understand chart of accounts, GL mapping, journal entries, reconciliation workflows, and why they matter to regulators.
• Experience building and scaling internal platform products with broad adoption requirements—you know how to work with adopter teams, reduce onboarding friction, and drive org-wide standardization across a distributed set of engineers.
• A highly structured, data-driven approach to product decisions: you think in systems, model second and third-order effects, and communicate tradeoffs in a way that lands with both engineering and finance audiences.
• Exceptional cross-functional communication—you earn credibility in rooms with accountants, engineers, compliance officers, and regulators, and you hold your own in all of them.

The total rewards package at Mercury includes base salary, equity, and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees (any location): $200,700 - $250,900
• Canadian employees (any location): CAD 189,700 - 237,100

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-AT3

In 1986, Richard Hamming gave a lecture titled "You and Your Research," where he argued that the most impactful contributors aren't just skilled — they develop taste. They learn to recognize what matters, what scales, and what's worth building.

Recruiting, at its best, is a similar exercise in judgment. It's about developing a point of view on talent: recognizing patterns, seeing beyond surface signals, and consistently raising the quality bar.

At Mercury, that judgment compounds. Every PM and designer we hire shapes the products that hundreds of thousands of companies rely on — which means recruiting here is not only filling roles, but it’s also influencing what we build and how well we build it. We're expanding our recruiting team and looking for two Senior Recruiters to support our Product and Design organizations. You'll come with a stronger footing in one discipline — whether that's Product Management or Design — and genuine curiosity about both.

Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

What you'll do

• Lead full-cycle recruiting across Product Management and Design roles, with deeper ownership in your area of strength
• Partner closely with Product and Design leaders to align on role scope, success profiles, and evaluation criteria — and be a consistent voice for quality throughout the process
• Develop deep domain fluency across the teams you support, so your assessment is informed and your candidate conversations are genuinely compelling
• Own search strategy end-to-end: sourcing, pipeline development, and closing
• Use data and market signals to sharpen your approach and keep searches moving with momentum
• Deliver a candidate experience that's thoughtful and transparent from first touch to final decision
• Build inclusive pipelines and drive structured, consistent evaluation processes

Who you are

• 5+ years of full-cycle recruiting experience, with meaningful focus on Product Management or Design hiring at high-growth technology companies
• Stronger in one discipline — PM or Design — with enough exposure to the other to ramp quickly and assess credibly
• Able to assess product thinking, design craft, and trajectory — not just pedigree
• Skilled at advising and influencing hiring managers, balancing urgency with quality without compromising either
• A clear, structured communicator who can turn ambiguous role needs into actionable hiring plans
• Organized and proactive, with a track record of running multiple searches simultaneously without losing momentum or quality
• Genuinely curious about products, systems, and what separates good work from great work
• And, ideally, a sense of humor

The total rewards package at Mercury includes base salary, equity, and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $132,400 - $165,500
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $119,200 - $149,000
• Canadian employees (any location): CAD 125,100 - 156,400

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-MF1

In 1600, William Gilbert published De Magnete—the first systematic study of magnetism. He didn't just theorize; he built instruments, ran experiments, and shared what he learned so that others could go further. Three centuries later, those foundations helped power the modern world.

At Mercury, we're making a deliberate, company-wide bet on AI. Frontier users are already pushing boundaries—building agents, automating workflows, moving fast. But they're doing it in silos. This role exists to change that: to take those scattered experiments and turn them into shared infrastructure, shared context, and shared capability. The goal is a multiplier effect—where the most ambitious AI work inside Mercury lifts the velocity of everyone else.

What you'll do

You'll join a team that has already started building Mercury's internal AI platform and enablement layer. Your work will be to extend, harden, and scale what's in motion, and to help partner teams adopt it.

Extend the AI platform foundation

• Build and evolve MCP servers that connect internal systems and data sources into a coherent interface for agents and engineers.
• Expand and operate our LLM gateway infrastructure: routing, rate limiting, cost attribution, and observability across teams.
• Turn early patterns into durable defaults: shared prompt libraries, guardrails, and policy-as-code so teams can move fast safely.

Strengthen the shared company knowledge layer

• Shape and maintain structured context artifacts—clean, reliable, agent-consumable—so LLMs working in Mercury's systems can reason accurately about our domain.
• Improve internal knowledge discoverability and retrieval so both humans and agents can quickly find accurate answers.
• Partner with domain teams to standardize key sources of truth, and keep them fresh.

Enable faster prototyping and iteration across the company

• Build and refine sandbox environments and tooling that let engineers experiment with AI safely and at speed.
• Create self-service scaffolding so non-engineers—PMs, ops, finance—can prototype and deploy AI-powered workflows with minimal hand-holding.
• Build playgrounds and evaluation harnesses so internal AI agents can be tested and iterated in controlled environments before hitting production.

This list is illustrative. Priorities will shift as we learn; the right person will help choose the next highest-leverage work.

The ideal candidate

• Has 5+ years of backend development experience in complex, production systems—you've built things that other engineers depended on.
• Is fluent across programming languages and can navigate platform engineering, infrastructure, and developer tooling without needing a map.
• Has hands-on experience building LLM-powered systems—RAG pipelines, agents, eval frameworks—and has shipped at least one of these to production.
• Understands the real tradeoffs in AI deployments: cost modeling, observability, latency, and safety—not just the exciting parts.
• Is high-agency and self-directed. You can operate effectively without tightly-defined scope, find the highest-leverage work, and get it done.
• Communicates clearly across technical and non-technical audiences—you can explain what you built and why it matters.

The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees (any location): $166,600 - $218,700
• Canadian employees (any location): CAD 157,400 - 206,650

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. 

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-ES1

When the Space Shuttle approached the International Space Station, two vehicles built by different teams, in different countries, with fundamentally different engineering philosophies and systems, had to connect perfectly. The Rendezvous, Proximity Operations, and Docking (RPOD) subsystems were engineered to handle complex mismatches such as different power systems, communication protocols, and technical architectures. Get it wrong, and you have an expensive and potentially catastrophic problem in low Earth orbit.

Mercury announced on December 19, 2025 that we submitted an application to the OCC for a national bank charter and applied for FDIC deposit insurance. In other words, Mercury is building a bank. As part of this work, we will be connecting our modern, product-focused engineering systems to enterprise core banking systems and payment networks built in a different era, with different assumptions and different interfaces. Mercury’s Banking Integration Platform as a Service team is like NASA’s RPOD team, building our integration subsystems that are technically correct and operationally trustworthy.

This is some of the most consequential infrastructure work at Mercury. Every account opening, every monetary transaction, and every balance call will flow through the systems you build. Product teams across the company will depend on clean abstractions that hide the complexity underneath. You'll be one of the few engineers at Mercury who truly understands the full depth of our Bank Core* and all its internal and external integrations.

In this role, you will:

• Build Mercury’s integration with an FFIEC-approved bank core and the connections to payment networks.
• Design internal APIs that give product teams simple, consistent interfaces to complex external systems.
• Handle the messy realities of enterprise integrations such as retries, failures, format mismatches, and downtime.
• Build data pipelines that keep Mercury's systems in sync with our bank core.
• Own monitoring, alerting, and recovery for our most critical external connections.
• Partner with many other teams at Mercury to define clean boundaries and reliable contracts.
• Help shape the technical architecture of Mercury Bank*.

You should:

• Have direct experience with either a bank core that has achieved FFIEC-compliance (such as FIS) or that of a US-based Global Systemically Important Bank (G-SIB) .
• Understand how core banking systems work: accounts, transactions, ledgers, and the data models underneath.
• Be a product-minded engineer who thinks about the developers consuming your APIs, not just the systems you’re connecting to.
• Thrive in environments where you're building something new rather than maintaining something established.
• Be comfortable with our tech stack (Haskell and TypeScript) or ready to learn.
• Have strong opinions about building reliable, maintainable systems.

We encourage you to try our demo site if you’re interested in applying for the role.

The total rewards package at Mercury includes base salary, equity, and benefits. 

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees (any location): $166,600 - $250,900
• Canadian employees (any location): CAD 157,400 - 237,100

* Unless we are granted regulatory approval otherwise, we are still not a bank, so our standard disclaimer still applies: Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. 

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-ES1

Every new customer who applies for a Mercury bank* account is like a new star igniting in the night sky. At first glance, it’s a single spark. But look closer, and a constellation emerges—identity and business verification, ownership and control checks, sanctions and adverse media screening, and fraud signals—all pulling on one another with invisible gravity.

The Risk Engineering team is the navigation system for this universe.

Our job is to guide thousands of ambitious people safely through Mercury’s orbit every day—each with its own trajectory, risk profile, and story. We operate at escape velocity: moving fast, making confident decisions, and protecting the system without slowing down the builders who rely on us. When we do our work well, founders open bank accounts in delightful minutes, not days—and never have to think about the complexity humming beneath the surface.

Now we’re entering a new era. We’re building agentic AI systems that don’t just score risk, but reason about it—systems that can investigate, decide, escalate, and learn. These agents will help power and automate our KYC Refresh, EDD, ODD, and compliance workflows, taking our operations to the next level of efficiency and scale. The goal: less manual toil, earlier risk detection, sharper decisions, and experiences that feel almost magical in their simplicity.

This is where you come in.

We’re looking for a Senior Software Engineer who is energized by the idea of bringing intelligent automation to life in real production systems. Someone who wants to design and build AI-driven workflows that can think in steps, adapt to new information, and orchestrate complex decisions across people, models, and services. Someone who sees compliance not as red tape, but as a fascinating systems problem at planetary scale.

If you’re excited to build agentic AI that matters—software that protects millions of dollars, unlocks opportunities for founders around the world, and helps shape the future of banking—we’d love to explore the universe together.

*​​Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

In this role, you will:

• Drive AI Product Development in Risk: You’ll help shape the architecture and implementation of AI-powered risk systems—from application approvals to ongoing and enhanced due diligence—turning messy, ambiguous signals into clear outcomes. 
• Collaborate Across Functions: You’ll partner with Product, Design, Risk Strategy, Compliance, and Operations to translate evolving regulatory and operational needs into elegant, resilient software. And you’ll push the frontier of what’s possible when modern AI meets thoughtfully designed systems.
• Lead Projects End-to-End: Drive technical projects from concept to production across the stack. Define solutions, analyze tradeoffs, make critical decisions, and deliver software that works today and is sustainable for tomorrow.
• Craftsmanship: Write clear, testable, and maintainable code. Establish patterns and best practices that your team can follow, ensuring long-term scalability and reliability.
• Drive Quality & Scalability: Design extensible platform systems that create leverage, make balanced decisions on tech debt, plan careful rollouts, and own the quality of your work through post-launch monitoring. 
• Operational Excellence: Model a strong culture of operational excellence, holding a high bar for observability, reliability, and incident response.
• Think Product, Not Just Code: Approach problems with a product mindset. You care as much about the business impact of what you build as the technical design.
• Mentor & Elevate: Coach engineers on your team by sharing patterns, practices, and critical thinking to raise the technical bar and foster a culture of sustainable engineering.

You should have:

• 5+ years of software engineering experience, preferably in Payments or Risk.
• Agentic AI expertise—you’ve built and launched applied Agentic AI products that have had strong business impact, shipping them from 0→1 and scaling 1→10 in production environments.
• Proven success building large-scale distributed systems, ideally involving 3rd party integrations and decision automation.
• A mindset that balances urgency with craftsmanship: shipping fast, without cutting corners on quality engineering.
• A track record of raising the bar for quality and operational excellence, balancing shipping speed with technical excellence and observability.
• A mindset that balances urgency with craftsmanship: shipping fast, without cutting corners on quality engineering.
• Creativity and adaptability — you think beyond the obvious and find solutions that move both product and business forward.
• Strong communication and leadership skills—you can inspire other engineers and articulate tradeoffs to influence decisions across teams.
• Experience with or curiosity about KYC, AML, risk, or compliance systems in financial services or fintech.

If this role interests you, we invite you to explore our public demo at demo.mercury.com. 

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees: $200,700 - $250,900
• Canadian employees: CAD $189,700 - $237,100

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. 

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-AC1

The year is 1969. The location: Stuttgart, West Germany. Engineers are pacing with strained expressions. They are looking over the Porsche 917, the company's latest attempt at a race car. It's not working properly. The car is one of the most powerful ever built. But drivers describe it as terrifyingly unstable… "a monster". Despite this, Porsche runs it in Le Mans to disastrous results. One of the cars crashes on lap one, ending in tragedy for its driver. All other 917s break down in the race.

Enter John Wyer, a British race engineer, whom the factory calls upon for help. After a long day of testing, John recognizes a lack of smashed bugs on the rear wing and deduces that the wing is not working properly. The team modifies the design to be more upward swept and the 917K takes on a new winning character. It wins LeMans outright in 1970 and goes on to be the most successful race car design of the 70s. Stability, it turns out, was the missing ingredient.

Mercury prides itself in providing powerful banking* services. But if those services aren’t reliable, Mercury will fail. The Stability team exists to help product engineers see patterns of instability and remedy them. We champion and improve observability. We've helped define incident response. We have introduced and support robust background work processing. We monitor and build tooling around platform and database health. And with your help, we will explore how to make Mercury even more reliable.

As part of this role, you will:

• Lead Projects End-to-End: Drive technical projects from concept to production. Define solutions, analyze tradeoffs, make critical decisions, and deliver software that works today and is sustainable for tomorrow.
• Champion Reliability: Make technical choices that improve the reliability of Mercury's systems and make it easier to get reliability by default. Participate in Stability's on-call and advocate for improvements based on that experience.
• Measure Your Outcomes: Define and collect metrics that show how your work creates value for the business.
• Approach Code with Craft: Write clear, testable, and maintainable code. Establish patterns and best practices that Engineering can follow, ensuring long-term scalability and reliability.
• Build for Quality & Sustainability: Design extensible systems, make balanced decisions on tech debt, plan careful rollouts, and own the quality of your work through post-launch monitoring.
• Improve the Developer Experience: Approach problems with a product mindset. Get close to internal customers by supporting them and getting feedback from them. You care as much about the business impact of what you build as the technical design.

The ideal candidate for this role:

• Has expertise in PostgreSQL with query optimization, tuning, replication, pooling/proxying, or client-side libraries
• Has worked with other data systems supporting a relational database: event streaming, OLAP, caches, etc
• Has authored and operated Temporal workflows
• Is familiar with tracing and OpenTelemetry
• Has learned by leading moderate-to-large technical projects, including planning, execution, and stakeholder management
• Has past Site Reliability Engineering or DevOps experience
• Has Haskell or other functional programming experience

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a job candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. 

Our target new hire base salary ranges for this role are the following:

• US employees (any location): $166,600 - 250,900
• Canadian employees (any location): CAD $157,400 - 237,100

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. 

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-ME1

As Mercury grows, our revenue platforms increasingly sit at the intersection of product launches, data systems, go-to-market motion, and external vendors. When everything is important, the real risk isn’t lack of effort — it’s loss of momentum.

We’re hiring a Technical Program Manager for Revenue Technology to ensure that complex, multi-team initiatives actually move: in the right order, with the right dependencies surfaced, and with real progress visible week over week.

This is not a status-meeting role. This is a technical, hands-on TPM who understands systems well enough to unblock work directly — whether that’s in Linear, Salesforce, data workflows, or coordination across Product, Engineering, Data, and Revenue.

In this role, you will report to the Head of Platforms & Infrastructure and play a critical role in protecting execution focus so specialized technical roles can operate at full effectiveness. 

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Here are some things you’ll do on the job:

• Own delivery sequencing and execution momentum across Revenue Technology initiatives
• Translate ambiguous goals into clear scopes, milestones, and dependency maps
• Actively manage work in Linear and related tools, ensuring priorities are visible and intentional
• Identify when work is blocked, drifting, over-scoped, or colliding — and intervene early
• Partner closely with Solution Architecture, Data Strategy, Engineering, and Systems & Workflow Experience
• Perform light hands-on technical work (configuration, stopgaps, tooling hygiene) to unblock progress
• Absorb coordination load across Product, Engineering, Data Engineering, Data Science, Revenue, and vendors
• Drive planning cycles anchored to Cosmic Objectives, not ad-hoc urgency
• Make tradeoffs explicit and documented so teams can move without re-litigating decisions

You should have:

• 5+ years experience as a Technical Program Manager, Technical PM, or equivalent role in a SaaS or fintech environment
• Demonstrated ability to drive delivery across multi-team, cross-functional initiatives (Product, Engineering, Data, Revenue, vendors)
• Strong technical fluency — able to reason about systems, data flows, integrations, and platform constraints
• Hands-on experience managing work in tools like Linear, Jira, or similar, with a bias toward clarity and momentum
• Proven ability to surface dependencies, sequence work, and intervene when execution is blocked or drifting
• Excellent written and verbal communication skills, especially in ambiguous environments
• Comfort performing light hands-on technical work (tool configuration, workflow setup, stopgap solutions)

Preferred Qualifications: 

• Experience supporting GTM, revenue, or customer lifecycle platforms
• Familiarity with Salesforce, data platforms, or revenue tooling ecosystems
• Experience operating within Agile / Kanban systems — with judgment about when to adapt them
• Background working closely with architecture or platform engineering teams

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $131,000 - 148,000
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $118,000 - $133,200
• Canadian employees (any location): CAD $124,300 - $139,900

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-EMS1

Since the dawn of aviation, pilots have faced the constant challenge of air resistance, much like sailors navigating the friction of water. Amidst this relentless struggle, the trim tab emerges as an ingenious yet understated marvel. Just as the wheel revolutionized transportation by easing movement over land, the trim tab simplifies flight, allowing for smoother navigation through the skies. It embodies the elegance of simplicity in engineering, transforming the demanding task of controlling an aircraft into a more graceful and manageable endeavor.

At Mercury, we are committed to crafting an exceptional banking* experience for startups. Our team is passionately focused on ensuring our product not only meets but anticipates the needs of our customers.

Our product engineering group is growing and we’re looking to hire backend and full-stack engineers. We’re a team of pragmatic, product-minded engineers motivated by the desire to create lovable products that rescue our customers from frustrating, expensive legacy industry tools. 

As part of this role, you will:

• Feel a strong sense of product ownership and actively seek responsibility – we often self-organize on small/medium projects, and we want someone excited to help shape and build Mercury’s future.

• Work in an autonomous environment on a close-knit team, with a “startup within a startup” feel. 

• Partner closely with designers and product leaders to ship lovable experiences. We want to transcend the status quo for banking and fintech software, and many of our customers are startups and appreciate our slick, magical designs.
• Join a small but mighty team of experienced product engineers within one of our Mercury product groups (Banking, Everyday Experiences, Expansion, Risk). 

The ideal candidate for the role:

• Has 1-4 years of backend or full-stack development experience, with knowledge of or excitement to learn Haskell, React, TypeScript, and Redux.

• Is passionately product-minded and has experience building and shipping new products.
• Empathizes with users and can channel their perspective to build lovable products.
• Can balance tradeoffs and find creative solutions to accomplish goals.
• Communicates and collaborates effectively with peers and cross-functional counterparts.

If this role interests you, we invite you to explore our public demo at demo.mercury.com. 

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees (any location): $122,400 - $158,400 USD
• Canadian employees (any location): CAD 115,700 - 149,700

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.

#LI-DNI

Railroads didn’t change the world because tracks were laid once. The steam locomotive existed for decades before it transformed commerce. What changed everything was the expansion of connected networks: routes multiplied, standards emerged, and usage deepened over time. That expansion didn’t happen by accident; it was driven by people who identified where connections mattered most and helped existing infrastructure reach more users.

Mercury is at a similar moment.

More than 300,000 ambitious businesses already rely on Mercury to run their finances, but many are only beginning to tap into the full platform. As an early member of our Account Development team, your role is to do the same kind of work: helping customers move from initial adoption to deeper, more connected usage by expanding product adoption, preventing churn, and driving meaningful expansion revenue.

You’ll work directly with Mercury customers at the moments that matter most in their journey, providing a human touch when timing and context are everything. 

This is a quota-carrying role focused on expansion and adoption, while also serving as a critical feedback loop to inform how Mercury continues to evolve.

* Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

What you’ll do:

• Identify high-propensity accounts by leveraging product-usage data, lifecycle triggers, and predictive scoring models—engaging where additional solutions (Credit, Treasury, Working Capital, etc.) will create the most value.
• Consistently exceed monthly expansion goals by building and maintaining a robust pipeline.
• Design smart outreach, combining data insights, account research, and discovery to craft scalable one-to-many campaigns and targeted, high-touch engagements for top-value opportunities.
• Partner with Product and Marketing to test, learn, and refine our evolving go-to-market playbook.
• Master, and help evolve, our internal tools and processes to manage a high-velocity pipeline with maximum efficiency.
• Champion the Voice of the Customer, channeling feedback to Product and cross-functional teams to influence roadmap and strategy.

Who you are:

• 2–4 years in a quota-carrying Growth Sales, Account Management, or Customer Expansion role (FinTech a plus).
• Compelling communicator: able to translate complex concepts into crisp value propositions for founders, finance teams, and operators.
• Expansion Performance: Proven track record exceeding upsell targets through data-driven prioritization in a high-velocity environment.
• Builder’s mindset: energized by creating and iterating on processes within a fast-growing team.
• Bias to action & autonomy: swiftly converts new product launches and insights into cross-functional plays that reach customers and drive growth.
• Passion for FinTech or banking: you’re excited about shaping the future of modern financial services.

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $119,400-$134,300
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $107,500-$120,900

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-BF1

Every new business that applies to Mercury is like a new star appearing in the night sky. On its own, it’s a single point of light. But when we look closer, patterns emerge—data trails from partners, filings, founders, and financial histories—all connecting to form a larger constellation.

That’s what our Risk product engineering teams do at Mercury. We guide thousands of business applications through our systems—each one unique, each one needing a smooth and trustworthy landing. The challenge: keep everything moving fast without compromising safety. Every day, our work helps founders open their first account, launch their next idea, and accelerate their growth like rocketships.

Our mission is to build the intelligent, automated systems and operational tools that make this possible—where machine learning, AI, and human judgment work seamlessly together to power the next generation of business banking*. We use intelligence to detect risks earlier, make real-time decisions with confidence, and enable instant, delightful account approvals that keep pace with the builders we serve.

When we do it right, the result is quiet brilliance: onboarding that feels effortless, even though it’s powered by galaxies of data, precision, and care.

We’re looking for a Staff Software Engineer to contribute with building the systems and tools that make it all happen—from application approvals to ongoing and enhanced due diligence—ensuring every business that joins Mercury is both safe and their experience is delightful.

As part of this role, you will:

• Lead the architecture, implementation, and long-term roadmap for core systems which support multiple fraud prevention use cases.
• Own the end-to-end delivery of large cross-function projects, translating ambiguous high impact problems into strategy and execution, make pragmatic tradeoffs, and drive teams to measurable outcomes.
• Design, build, and operate highly available, low-latency, backend systems that enable real-time scoring and decisioning for fraud prevention.
• Partner with Data Science and ML teams to productionize models, build reliable ML data pipelines, and enable real-time model serving.
• Establish and elevate department level best practices, review designs, drive engineering quality, and act as a trusted advisor on architectural tradeoffs.
• Mentor and grow engineers, documenting learnings and sharing technical direction through writing, 1:1s, and team meetings
• Navigate and influence multiple stakeholders, help align teams, communicate tradeoffs to technical and non-technical partners, and independently resolve cross team issues.

The ideal candidate for the role:

• Has 7-10+ years of software development experience, with a strong focus on the backend, with a knowledge of or excitement to learn Haskell.
• Has been an experienced technical lead making architectural decisions in the past and seen the impact of those decisions over time. You should be able to clearly articulate your technical opinions and lay out tradeoffs.
• Is passionately product-minded and has experience building and shipping new products balancing reliability and velocity.
• Is someone comfortable driving discussions in areas with ambiguous ownership, approaches them with empathy, and delights in getting outcomes. Our work touches many other teams and areas of the product; you’ll have a lot of autonomy and the expectation is you’ll use that to seek out ways to have an impact.
• Is ridiculously helpful, taking initiative to make your coworkers’ lives easier by investing time to mentor and proactively share your knowledge and learnings through writings, 1:1s, and team meetings.
• Experience in fintech, fraud systems, or the broader risk domain is a strong plus.

If this role interests you, we invite you to explore our public demo at personal-demo.mercury.com. 

The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees (any location): $239,000 - $298,800
• Canadian employees (any location): CAD 225,900 - 282,400

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. 

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-RA1

We’re looking for a AI Solutions Architect to drive our customer-facing chatbot and AI agent experience at Mercury. In this role, you will be pivotal in helping define the strategy for creating the optimal customer experience when interacting with AI agents. You will implement this vision through targeted configuration of workflows and automations, regular reviews of bot performance and quality coaching. 

You’ll sit at the intersection of customer experience, automation quality, and operational efficiency, partnering closely with Customer Support Strategy and Ops, Engineering, Product and external vendors to ensure the bot delivers a high-quality, safe, and trustworthy experience at scale.

Along with the bot-focused work, you will be instrumental in defining the AI strategy within the CS org, creating best practices and supporting peers across CS in investigating AI solutions to maximise efficiency within the team.

Key Responsibilities

1. Strategy driver: Partner with CS and Product leadership to define the strategy and roadmap for our chatbot and email AI agents to contribute to company OKRs
2. Architect and optimize AI agent workflows and procedures: Design simple, reliable conversation workflows and automations so our chatbot asks the right questions, clarifies common customer needs, and responds with accurate information, appropriately escalating to live support when needed.
3. Quality reviews, analytics and bot coaching: Conduct regular reviews of bot conversations and high-level report analysis to identify trends, areas of opportunity and potential risk within the chatbot.
4. Cross-collaboration to improve resolution rate and quality: Work with partners in Engineering, Product and CS Strategy and Ops to maximize the types of interactions the chatbot can support and resolve - connecting new data sources or systems on the backend to give the bot greater scope, implementing new workflows that use this data to solve new customers requests without live support intervention.
5. Optimize the AI Agent experience across all channels: Expand upon the types of interactions and experiences that qualify for the email AI agent and other asynchronous channels. 
6. Compliance and security: Ensure Mercury’s high standards for security and compliance are woven into the foundations of our AI-assisted CS strategy
7. AI vendor relationship owner: Own the relationship with AI vendors for CS solutions, including Intercom. Raising issues, requesting fixes, staying on top of product releases and coordinating changes that impact CS operations
8. Scoping of internal agent co-pilot: Drive efforts to assess and implement agent assist AI tools to maximise agent efficiency
9. Evaluation of AI tooling for CS partners: Support other teams, such as Learning and Development and QA in evaluating how other tools’ AI offerings can increase efficiency across CS.

What You Bring to the Table

• 1–3 years of experience in configuration of customer-facing AI agent/chatbot (e.g., Fin by Intercom, Ada, Zendesk AI)
• 5+ years of experience in customer support backend operations or CS systems administration
• Systems thinker and problem solver, with experience in testing new solutions and change management for CS teams
• Strong technical acumen, with the ability to understand and communicate technical concepts to both technical and non-technical audiences
• Analytical thinking: ability to interpret data quickly and translate it into actionable decisions
• Cross-collaboration: works effectively with cross-functional partners across Engineering, Product, Compliance, Core Customer Support
• Stakeholder communication: delivers clear, concise updates to stakeholders at all levels
• Adaptability and a growth mindset, thriving in a fast-paced, ever-evolving environment
• Proven ability to work cross-functionally, particularly with technical teams like Engineering, Product, and Security

The Ideal Candidate Will Also Have

• An interest in software development or engineering, enabling deeper technical conversations with our engineering teams
• Experience with core customer support platforms such as Zendesk, Guru, MaestroQA/Rippit
• Proficiency in SQL and familiarity with navigating data tables
• Experience supporting remote or distributed workforce models

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $143,400 - $168,700 USD
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $129,100 - $151,800 USD
• Canadian employees (any location): CAD $130,500 - $153,500

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-CJ1

About Mercury:

Mercury is a financial technology company building banking products for ambitious businesses. We've grown from a startup banking* platform to a company that manages tens of billions in deposits — and now we're taking the next step: pursuing a de novo bank charter to become a full-fledged bank.

This is a rare and defining moment. As we transition from fintech to bank, we need to build institutional-grade accounting infrastructure from the ground up. That work starts here.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

The role:

Reporting directly to the Corporate Controller, the Bank Controller will own the accounting function for Mercury's banking entity. This is a foundational leadership role — you will build the policies, processes, systems, and team that enable Mercury to operate as a fully regulated insured depository institution.

You'll work at the intersection of technical accounting, regulatory compliance, and operational build-out. This isn't a role for someone who wants to maintain an existing function — it's for someone who wants to architect one and work closely with Engineering and Product.

What you'll do:

Bank accounting infrastructure

• Design and implement the Chart of Accounts, general ledger structure, and subledger architecture for the bank entity in accordance with call report and regulatory reporting requirements
• Establish bank-specific accounting policies covering investment securities (ASC 320/326), loan accounting, interest income accruals, ALLL/ACL methodology, and fee recognition
• Build out the bank's financial close process and reconciliation framework

Regulatory and call report compliance

• Lead preparation of FFIEC Call Reports (FFIEC 031/041), FR Y-9C, and other regulatory financial submissions on a quarterly basis
• Serve as the primary accounting subject matter expert in regulatory examinations (OCC, FDIC, Federal Reserve), responding to examiner requests and managing remediation items
• Implement and maintain the bank's accounting policy manual in compliance with GAAP, regulatory guidance, and safety and soundness standards
• Partner with Treasury on ALM reporting, liquidity coverage ratios, and interest rate risk disclosures

Financial reporting and controls

• Review the bank entity's standalone GAAP financial statements, including the balance sheet, income statement, and notes
• Design and operationalize the bank's SOX/SOC controls environment in partnership with internal audit and the holding company controller function
• Lead the bank's relationship with external auditors, coordinating the annual audit and interim reviews for the bank entity
• Establish and maintain robust reconciliation controls covering deposits, loans, investments, intercompany balances, and suspense accounts

Team and systems build-out

• Partner with Finance Systems and Engineering to implement or configure the bank's core accounting system, ensuring it supports regulatory reporting and audit requirements
• Define data flows between the bank's core banking system, the Double Entry Ledger, and Mercury's consolidated reporting infrastructure
• Collaborate cross-functionally with Legal, Compliance, Risk, Treasury, and Product to ensure the bank's accounting architecture supports new product launches and regulatory timelines

What we're looking for:

Required experience

• 10+ years of progressive accounting experience with meaningful time in banking 
• Deep familiarity with bank regulatory accounting, including Call Report preparation and GAAP as applied to insured depository institutions
• Strong technical accounting skills across investment securities (ASC 320/326), credit losses (CECL/ASC 326), interest income, and intercompany accounting
• CPA required

Strongly preferred

• Prior exposure to OCC, FDIC, or Federal Reserve examinations in an accounting or controllership capacity
• Hands-on experience building or materially transforming a bank accounting function or experience with a de novo bank charter, bank acquisition, or bank conversion
• Big Four public accounting background with a financial institutions practice

The kind of person who will thrive here

• You are a builder. You get energy from creating infrastructure, not just operating it
• You are comfortable operating in ambiguity. De novo chartering is inherently a process of writing the playbook as you go
• You can translate complex regulatory requirements into practical accounting policies and workflows that a high-performing team can execute
• You communicate fluently with regulators, auditors, engineers, and executives — calibrating your depth and language for each audience
• You have strong opinions on controls and data integrity, and you know how to build consensus to implement them without slowing the business down

Compensation

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

• Our target new hire base salary ranges for this role are the following:
• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $199,900 - 249,900
• US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $179,900 - 224,900
• Canadian employees (any location): CAD 189,000 - 236,200

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-SN1

Arthur C. Clarke famously said that “any sufficiently advanced technology is indistinguishable from magic.”

At Mercury, we aim to deliver a magical experience to our customers who rely on us for their banking* and financial workflows. But behind the magic lies a lot of rigor—internal audit is a key part of keeping Mercury safe, resilient, and worthy of our customers’ trust.

As Mercury’s first Chief Audit Officer, you’ll lead the company’s independent assurance program that allows us to scale with confidence. You will serve as a strategic partner to the Board and Audit Committee, providing an objective, enterprise-wide view of our financial, operational, and technical resilience.

This role is about finding the right balance between high-velocity innovation and the rigorous expectations of our partner banks and regulators. By moving toward data-driven, continuous monitoring, you will ensure our growth is anchored in integrity. You’ll drive a culture of audit readiness where excellence is the baseline and regulatory exams result in no surprises.

Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Here are some of the things you will do:

• Own the Audit Vision — evolve the risk-based internal audit strategy and ensure alignment with the company’s growth, regulatory expectations, and emerging risks. 
• Provide Independent Assurance — deliver objective evaluations to the Board and Audit Committee(s) on the effectiveness of our risk management, internal controls, and governance.
• Ensure we Audit the Stack — own the audit universe; ensuring completeness of Audit coverage across Mercury. Oversee the audit program to ensure the plan includes the appropriate mix of technical and operational audits that dive deep into our business, automated movement of funds, and cloud infrastructure to ensure data integrity and security.
• Validate the "Magic" — ensure our audit program includes timely validation that new and existing product workflows and financial controls are operating exactly as intended, identifying potential friction before it impacts the customer.
• Bridge the Regulatory Gap — act as a key point of contact for our partner banks and regulators, providing them with the confidence that Mercury’s internal oversight is rigorous and proactive.
• Automate Oversight — design and implement continuous monitoring systems that replace manual checklists with real-time, data-driven audit insights.
• Champion SustainableRemediation — serve as the senior escalation point to partner with Engineering, Product, and Risk leads to ensure audit findings result in structural improvements, not just temporary fixes and that remediations are appropriately prioritized within the roadmaps, in line with risk. 

There are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have some of these experiences or attributes:

• Bring proven leadership in audit — you’ve built or scaled internal audit functions within high-growth banking or financial services, ideally at the intersection of traditional finance and fintech innovation.
• Have technical fluency — you are comfortable in a cloud-native, remote-first environment. You can discuss API integrity and automated controls as easily as you can discuss balance sheets and reconciliations.
• Navigate the regulatory landscape with confidence — you know what regulators expect, you’re comfortable engaging directly with them, and you can help Mercury anticipate and adapt to a changing environment.
• Maintain strong and effective independence — you have the fortitude to deliver difficult news and the diplomacy to ensure those insights lead to positive change.
• Communicate clearly and simply — whether you’re talking to the Board, regulators, engineers, or product teams, you cut through jargon and make risk concepts understandable and actionable.
• Balance protection with possibility — you know how to safeguard the company without slowing it down, and you see the audit function as a way to unlock and safeguard innovation, not stop it.
• Lead with curiosity and vision — you’re ambitious about where audit can go in a modern fintech, and you bring the curiosity to explore new ideas, new markets, and new ways of serving customers safely. 
• Inspire and develop others — you build strong teams, mentor future leaders, and foster a culture of accountability, transparency, and trust across the company. 

The total rewards package at Mercury includes base salary, equity, and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $275,400 - $361,400
• US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $247,900 - $325,250

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-MZ1

Arthur C. Clarke famously said that “any sufficiently advanced technology is indistinguishable from magic.”

At Mercury, we aim to deliver a magical experience to our customers who rely on us for their banking* and financial workflows. But behind the magic lies a lot of rigor—risk management is a key part of keeping Mercury safe, resilient, and worthy of our customers’ trust.

As Mercury’s first Chief Risk Officer, you’ll set the vision for risk at Mercury. You’ll build and lead the program that measures, monitors, and manages credit, market, financial, and operational risks across the company. You’ll partner with our Board and Risk Committee to define Mercury’s risk culture, appetite, and limits—and make sure the way we operate every day stays aligned with those standards.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Here are some of the things you will do:

• Set the vision for risk at Mercury — define and lead our enterprise-wide risk strategy and framework.
• Safeguard our platform — ensure customer data and technology assets are protected, with clear and regular communication to the Board.
• Look around corners — identify emerging risks, especially those tied to new products, services, and markets, and help teams navigate them.
• Keep us aligned — make sure our strategies and operations stay in step with laws, regulations, and regulatory expectations.
• Build systems that scale — design and implement processes to consistently identify, assess, measure, monitor, and report risks across the company.
• Translate complexity into clarity — partner with business leaders to turn risk topics into actionable insights that guide smart decisions.
• Strengthen accountability — support our audit programs, ensure findings are addressed, and embed improvements into how we work.
• Represent risk at the highest level — serve as the primary point of communication on risk with the Mercury Board and its Risk Committee.

There are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have some of these experiences or attributes:

• Bring proven leadership in risk management — you’ve built or scaled enterprise risk programs in banking or financial services, ideally at the intersection of traditional finance and fintech innovation.
• Have breadth and depth across risk disciplines — from credit and market risks to liquidity and operations, you can see the connections between them and design frameworks that work in practice, not just on paper.
• Navigate the regulatory landscape with confidence — you know what regulators expect, you’re comfortable engaging directly with them, and you can help Mercury anticipate and adapt to a changing environment.
• Communicate clearly and simply — whether you’re talking to the Board, regulators, engineers, or product teams, you cut through jargon and make risk concepts understandable and actionable.
• Balance protection with possibility — you know how to safeguard the company without slowing it down, and you see risk management as a way to unlock innovation, not just prevent downside.
• Lead with curiosity and vision — you’re ambitious about where risk management can go in a modern fintech, and you bring the curiosity to explore new ideas, new markets, and new ways of serving customers safely.
• Inspire and develop others — you build strong teams, mentor future leaders, and foster a culture of accountability, transparency, and trust across the company. 

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees (any location): $364,00 - $455,000

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.

#LI-DNI