We’re on the search for passionate, hardworking, and caring individuals who are ready to make a  meaningful impact at our award winning apartment communities each day.  

As one of the top 50 largest multifamily management companies in the country- proudly rooted in  the Southeast—we lead with heart and operate with purpose. Our Live It culture reflects our  commitment to service, connection, and exceeding expectations at every turn.  

If you're looking for a place where your work truly matters – Apply Today!  

Part-Time Leasing Consultant | Job Overview 

At Hawthorne, Leasing Consultants are known as Leasing & Live It Specialists—the face of the  community and ambassadors of our Live It culture. This role is all about creating standout  experiences and meaningful connections. Whether you’re leading engaging apartment tours,  planning resident events, or responding to daily inquiries, your goal is to ensure every prospect and  resident leaves feeling welcomed, supported, and excited to call Hawthorne home.  

Leasing Consultant | Job Functions 

Create Exceptional First Impressions 

• Greet prospective residents with warmth and professionalism  
• Conduct personalized apartment tours that highlight the lifestyle and value of the  community  
• Respond to phone, email, and web inquiries promptly and thoroughly  

Drive Leasing Success 

• Convert leads to leases through follow-up, relationship-building, and deep understanding  of resident needs  
• Complete leasing applications, verifications, and new move-in paperwork accurately  • Contribute to community occupancy and renewal goals  

Foster Resident Relationships 

• Coordinate and attend resident events and community engagement initiatives  • Respond to resident questions and concerns with empathy and efficiency 
• Promote a clean, welcoming environment by helping maintain office and common areas  

Build Brand & Community Awareness 

• Assist in marketing the property through social media and Community outreach  • Stay informed on local market trends and competitor properties  

What Makes Someone SOAR in This Role? 

• Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations.
• Clear Communicator: Confident in-person, over the phone, and online 
• People Service & Customer-Focused: Daily commitment to providing excellent service by  embracing our Live It culture of kindness, community and connection.  
• Persuasive: Naturally influential with a talent for connecting with people, overcoming  objections, and inspiring prospects to choose Hawthorne as home.  
• Willingness to Learn: Embraces the ability to be coached on Hawthorne standard Live It  practices ensuring our communities receive excellent support.  

Work Schedule: 

Our leasing office is open Monday–Friday, 9:00 AM–6:00 PM, and Saturdays, 10:00 AM–4:00 PM.  Part-Time hours are 20-25hrs per week.  

Evening and weekend availability may be required for resident events or based on the unique needs  of the community. 

Leasing Consultant| Education, Experience, and License Qualifications

Education: 

• High School or GED equivalent.  

Experience:  

• One year of customer service experience, sales and/or apartment leasing is preferred but  not required 

Licenses & Certifications: 

• Valid Driver's License 
• A Certified Apartment Leasing Professional Accreditation (CALP) is a plus 

Hawthorne’s Total Rewards Package | Compensation and Benefits 

Leasing-Specific Benefits: Leasing Consultants are eligible for monthly leasing and renewal  commissions, and leasing incentive programs, in addition to their hourly compensation. 

Professional Benefits: Leasing Consultant Today – Assistant Community Manager Tomorrow! Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want  to see you succeed and grow with us - that is why our Learning and Development team is  committed to your career growth. 

Personal Benefits: 

• Free Dental Insurance 
• Comprehensive and Affordable Plans for Medical and Vision Coverage 
• Health and Wellness Incentives 
• 401k Retirement Match Program 
• Paid Time Off- including your birthday!  
• Paid Sick Time Off  
• Pet Insurance Plans 
• Paid Maternity, Paternity, and Adoption Leave Options 
• Telehealth – Access to Doctors 24/7/365 
• Company Paid Life Insurance 
• Retirement Planning 

Toshiba Global Commerce Solutions is looking for a high-level Principal Technical  Business Analyst and Customer Product Owner that will lead complex, enterprise-scale retail technology engagements, partnering closely with clients, product, and engineering teams to translate business objectives into high-quality, scalable solutions. This role serves as a trusted advisor, guiding requirements definition, backlog prioritization, scope management, and delivery execution while advocating for core product capabilities. The position provides leadership across projects, mentors other Business Analysts, and drives best practices within the organization, leveraging deep expertise in retail operations and Point of Sale systems to deliver measurable business value.

Must have 10+ years of experience in the retail industry

Responsibilities:

• Lead large, complex customer engagements, ensuring that business requirements are clear and achievable. Monitor project progress and address any issues that arise, working to ensure that the project delivers value to both the client and Toshiba. 

• Analyze client business requirements to determine the best approach to meeting the client's needs (e.g., existing functionality, new feature). 

• Advocate for product as appropriate for the given project and guide customers in their decision making.   

• Conduct interviews, surveys, and workshops with clients to gather an understanding of the what and why behind their business needs.   

• Accountable to define and document project scope using artifacts received from sales and the client, information gathered in the workshops, and your knowledge of core product.  Advocate for the use of core product functionality to solve business needs and reduce project scope. 

• Analyze and document highly complex requirements and translate client requirements into product requirements including unhappy path and edge cases and ability to discern and include in requirements the impact of the change to other areas of the system. 

• Create and maintain requirements documentation that clearly and accurately conveys what is changing and why, with both client and product perspectives. 

• Accountable for overseeing and reviewing work performed by BAs on their project(s) ensuring the documented requirements are fit for both the client and product.  

• Learn Toshiba systems and become a system SME with extensive retail knowledge. 

• Manage a client's Backlog as a lead project BA with an understanding of the Gaps and understands the priority and milestones to which features are needed. 

• Build a strong relationship and is seen as a trusted advisor to the client and the project team. 

• Research client questions regarding functionality by using test systems, reading documentation or reaching out to SMEs as needed to get required answers.  

• Support the development team during the build phase. 

• Review and approve test cases and scenarios and help with the execution of testing to ensure that solutions meet business requirements. 

• Manage scope by identifying and calling out scope changes and can have scope conversations with the client. 

• Leads major process improvement of the BA team through helping to define BA best practices, special projects and mentorship of other Business Analysts. 

• Aids in change management of new processes and procedures within the BA or Professional Services Organization. 

• Up to 25% travel 

Required Qualifications:

• 12+ years of experience as a Technical Business Analyst supporting enterprise-scale solutions
• 10+ years of experience in the retail industry
• Extensive experience partnering with software development teams in complex, multi-phase delivery environments
• Proven expertise in Agile development methodologies
• Exceptional analytical, problem-solving, and critical-thinking capabilities
• Outstanding written and verbal communication skills, including executive-level stakeholder engagement
• Strong leadership, mentorship, and team collaboration skills
• Demonstrated experience creating high-quality product and requirements documentation
• Self-directed with a strong sense of ownership and accountability
• Deep domain expertise in Retail Point of Sale (POS) systems
• Fluent in spoken and written English
• Proven ability to lead teams and influence outcomes without direct authority

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal days

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.

Toshiba Global Commerce Solutions is seeking a Technical Product Manager to help scale the core IoT and SaaS platforms that power our retail software solutions across edge devices and cloud services. 

Open to candidates within the Frisco, TX or Raleigh-Durham, NC Area

This role owns product direction for core platform capabilities including IoT device management, SaaS platform management, operational tooling, and platform readiness. These capabilities support the deployment and operation of retail software solutions across edge devices and cloud services. 

The focus is on enabling scalable growth by reducing cost to serve and operational effort as deployments expand. This includes improving deployment and onboarding efficiency, increasing automation, and enabling more efficient operation of distributed solutions spanning edge devices and SaaS platform services. The role also drives sustainable platform evolution by making informed tradeoffs across scalability, reliability, operability, and long-term platform maintainability within a globally deployed, cloud-connected solution portfolio. 

The Technical Product Manager works closely with engineering, operations, and product teams to ensure the platform evolves in ways that support scalable deployments, operational efficiency, and long-term platform sustainability. This role requires strong technical fluency, systems thinking, and the ability to balance scalability, reliability, and usability as the platform grows. 

Key Responsibilities 

• Define and prioritize platform product capabilities across IoT device management, SaaS platform services, and operational tooling. 

• Own and maintain the platform roadmap and backlog, aligning platform investments with product, operational, and business priorities. 

• Drive platform capabilities and automation that reduce onboarding time, operational effort, and cost to serve as deployments scale 

• Partner with engineering leadership to evaluate technical constraints, drive platform tradeoffs, and prioritize improvements that enhance scalability, reliability, and operational efficiency. 

• Translate user, operational, and business needs into clear, actionable platform requirements 

• Contribute to SaaS platform management capabilities that enable: 

• Secure system configuration 

• Access and permissions management 

• Operational visibility and system health monitoring 

• Day-to-day platform management at scale 

• Represent the needs of internal platform users, including operations, customer success, and product teams 

• Support platform readiness across hybrid deployments (on-prem and cloud), with emphasis on scalable platform design 

• Collaborate across teams and geographies, bringing clarity and structure to complex or ambiguous problem spaces 

Required Skills & Experience 

• 8+ years of experience in product management or technical product roles 

• Experience working on SaaS platforms, IoT systems, or cloud-based products 

• Experience managing or supporting hybrid deployments (on-prem and cloud) with attention to scalability and operational readiness 

• Strong ability to write clear, actionable requirements and break down complex systems into manageable components 

• Technical fluency sufficient to engage deeply with engineering teams and reason about system-level tradeoffs 

• Ability to understand how platform decisions impact scalability, performance, and operational footprint over time 

• Exceptional communication skills, with the ability to present complex concepts to both technical and non-technical audiences 

• Strong organizational skills with the ability to manage multiple priorities effectively 

• Self-motivated and effective in cross-functional, globally distributed environments 

Preferred Qualifications 

• Experience supporting internal-facing platforms or operational tooling 

• Familiarity with SaaS delivery models and cloud-based systems 

• Exposure to analytics, observability, or platform monitoring tools 

• Experience working in scaling or growth-stage SaaS environments 

• Experience with retail technology or other operationally constrained enterprise environments, with an understanding of on-prem realities, legacy systems, and the practical limitations common in retail deployments 

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. 
 
The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy. 
 
Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following: 
 

• Group health coverage (medical, dental, & vision) 

• Employee Assistance Programs 

• Pre-tax spending accounts 

• 401(k) plan (with company match) 

• Company provided life insurance 

• Pet Insurance 

• Employee discounts 

• Generous paid holiday schedule, paid vacation & sick/personal days 

EEO: 
 
Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 
 
Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation 
 
DIVERSITY, EQUITY & INCLUSION: 
 
We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future. 

Toshiba Global Commerce Solutions is seeking a Director, Enterprise Architecture  (IT) that will be the enterprise authority responsible for defining, governing, and reviewing architecture across infrastructure, cloud platforms, networking, security access, applications, and enterprise platforms (including Oracle E‑Business Suite). This role establishes the long‑term architectural direction for TGCS, ensuring that technology platforms are scalable, secure, resilient, and aligned with business strategy.

The position requires deep, hands‑on expertise in Oracle Cloud Infrastructure (OCI), combined with extensive experience in enterprise network architecture, Zero Trust security models, and complex ERP and application platforms. The Director owns architecture standards, reference designs, and formal design review processes, acting as the final architectural escalation point for cross‑domain decisions.

This role is explicitly focused on architecture, governance, and design authority and works closely with Infrastructure Operations, Network Engineering, Cybersecurity, and Application teams to ensure all implementations conform to approved enterprise architecture standards.

Key Responsibilities:

Enterprise Architecture Leadership

• Serve as the enterprise authority for architecture across infrastructure, cloud, networking, applications, ERP, and platform services.
• Define and maintain enterprise architecture principles, standards, reference architectures, and approved design patterns.
• Establish and govern formal architecture review and approval processes for all significant technology initiatives.
• Own and maintain the enterprise architecture roadmap, ensuring alignment with business strategy and long term modernization goals.
• Act as the final architectural escalation point for complex, cross domain design decisions.
• Ensure architectural consistency, resilience, security, and long term technical integrity across all enterprise platforms.

Oracle Cloud Infrastructure (OCI) – Hands On Architecture

• Serve as the authoritative enterprise architect for OCI.
• Design and review OCI tenancy models, compartment strategies, IAM policies, and security zone implementations.
• Define enterprise standards for OCI networking, connectivity, and hybrid integration.
• Architect and review high availability, disaster recovery, and multi region OCI designs.
• Provide architectural oversight for OCI services including Exadata, OCVS, Compute, Storage (ZFS/Object), and hybrid cloud integrations.
• Establish and govern OCI automation and infrastructure as code standards using Terraform, Ansible, and CI/CD pipelines, Network, Connectivity & Zero Trust Architecture
• Own enterprise network architecture standards and lead all network and connectivity design reviews.
• Architect hybrid and global connectivity across on premises environments, OCI, SaaS providers, and external partners.
• Define enterprise patterns for segmentation, routing, resiliency, performance, and availability.
• Define and govern Zero Trust architecture, including identity aware access, least privilege connectivity, and continuous verification.
• Architect and review ZTNA, SSE, and SASE based client access models, including integrations with Cloudflare, Zscaler, or equivalent edge security platforms.
• Establish standards for secure remote user, branch, and third party access using edge based policy enforcement.

Application, ERP & Platform Architecture (Including Oracle E Business Suite)

• Serve as the enterprise architecture authority for application platforms, middleware, and ERP systems.
• Lead architecture and design reviews for Oracle E Business Suite (EBS) environments, including scalability, security, integrations, and lifecycle management.
• Define enterprise standards for application hosting models, platform services, and integration patterns.
• Guide EBS modernization and coexistence strategies, including integration with OCI and other enterprise platforms.
• Ensure application and ERP architectures align with approved enterprise network, cloud, and security standards.

Security, Risk & Governance

• Embed security by design principles across infrastructure, network, application, ERP, and cloud architectures.
• Define and govern enterprise Zero Trust architecture standards aligned to industry frameworks (e.g., NIST, CISA).
• Establish architecture patterns for identity centric access, continuous authentication and authorization, and least privilege enforcement.
• Ensure architectural alignment with ZTNA, SSE, and edge security platforms across user, device, and application access paths.
• Enforce architectural compliance through governance forums and formal design review processes.

Executive Communication & Influence

• Communicate architectural decisions, risks, and trade offs clearly to executive and senior IT leadership.
• Serve as a trusted architectural advisor to technology and business stakeholders.
• Influence outcomes through expertise, governance, and architectural authority rather than direct operational control.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience, with 12 + years of leadership experience in enterprise‑level architecture.
• Deep, hands‑on expertise in Oracle Cloud Infrastructure (OCI), including tenancy design, compartment strategy, IAM, security zones, and multi‑region high‑availability architectures.
• Proven authority in enterprise infrastructure, cloud, networking, security, ERP, and platform architecture, with a track record of defining and governing architecture principles, standards, and reference architectures.
• Advanced experience architecting hybrid cloud environments, OCI service integrations (Exadata, OCVS, Compute, ZFS/Object Storage), and automated infrastructure deployments using Terraform, Ansible, and CI/CD pipelines.
• Expertise in enterprise network architecture, including segmentation, routing, resiliency, global connectivity, and performance optimization across on‑prem, cloud, SaaS, and partner ecosystems.
• Strong proficiency in Zero Trust architecture, including identity‑aware access, least‑privilege enforcement, continuous verification, and implementations using ZTNA, SSE, SASE, and platforms such as Cloudflare or Zscaler.
• Enterprise authority over application, ERP, and platform architecture, including deep experience with Oracle E‑Business Suite (EBS) design reviews, scalability, security frameworks, and modernization strategies.
• Demonstrated ability to embed security‑by‑design principles across infrastructure, cloud, application, and ERP ecosystems, aligned to NIST, CISA, and Zero Trust frameworks.
• Strong governance leadership, including ownership of architecture review processes, compliance enforcement, and long‑term enterprise technology roadmaps.
• Exceptional executive communication skills with the ability to explain complex architectural decisions, risks, and trade‑offs to technical and business leaders, influencing outcomes through expertise and architectural authority.

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal days

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.

We have a fantastic Part-Time Leasing Consultant opportunity available!

Weinstein Properties, headquartered in Richmond, Virginia owns and manages over 60 apartment communities in Virginia, North Carolina, Texas, Tennessee, and Georgia. Still owned and operated by the Weinstein family after 70+ years, our continued success is attributed to our hands on approach to daily operations and our focus on the customer experience.

Location: Bexley Panther Creek - Cary/Morrisville, NC

Pay: Hourly rates are competitive (starting at $18/hour and increasing based on experience) + Quarterly Bonuses

Schedule:

• 20 hours per week
• Saturdays - working most Saturdays
• Weekday hours 9am-6pm, we can be flexible based on what weekdays you can work

Who We Are:

At WP, we do things differently. We invest in people, not just resumes. We believe in training talent from the ground up, and many of our best Leasing Consultants didn’t come with industry experience — they came with drive, a great attitude, and a genuine desire to serve people. If you’re energetic, friendly, adaptable, and eager to learn, we’ll teach you everything you need to know to thrive in this role.

What You’ll Do:

As a Leasing Consultant, you’ll be the first impression and voice of our community. You’ll guide prospective residents through their leasing journey while building strong relationships with current residents and your team. You’ll juggle customer service, sales, and administrative tasks — and we’ll provide you with all the training and support you need to excel.

Who You Are:

• You don’t need leasing experience to succeed here — but you do need the right mindset.
• Strong Communication Skills: You're a great listener, and you can confidently and warmly connect with others, both in person and in writing.
• Customer-First Mindset: You love helping people and solving problems, even when things get tough.
• Positive Energy: You show up with enthusiasm and a can-do attitude — every day, no matter what ends up being thrown your way.
• Team Spirit: You pitch in wherever needed and care about team success over individual credit. You are game to help, even if something does not fall under your job description.
• Motivation & Drive: You’re goal-oriented, organized, and eager to grow.
• Adaptability: You can manage interruptions, shifting priorities, and fast-paced days with ease and grace.
• Initiative: You’re not afraid to jump in — whether it’s greeting someone at the door or taking ownership of a task.

What You Should Know Before You Start:

• We have high expectations — and a hands-on training program that will set you up to meet them.
• This is not a desk job — expect to be on your feet, engaging with prospects, walking the property, inspecting homes, and so much more.This job is about more than just sales – you will be expected to handle administrative tasks, address resident concerns, and help with property appearance. Everyone does a little bit of everything.
• You’ll be part of a high-performing, highly collaborative team — recognition and promotion come from commitment and results.
• This job is about more than just sales – you will be expected to handle administrative tasks, address resident concerns, and help with property appearance. Everyone does a little bit of everything.
• You’ll sometimes work outside standard hours to support resident events or assist during weather challenges.

Why Weinstein?

• Industry-Leading Training: We’ll equip you with all the tools and knowledge you need to grow — no experience necessary.
• Career Growth: Many of our leaders started in leasing. Whether you stay on-site or grow into corporate roles, the opportunities are here – we want this to be a career, not just a job.
• Supportive Culture: We’re like family. We believe in investing in you, recognizing your contributions, and growing together.

Ready to join a team that believes in your potential?
Apply today and start building your future with WP.

Weinstein Properties is an Equal Opportunity Employer.

#WP2

The Team + The Role

Pendo’s Customer Engineering team is the technical backbone of the company’s pre- and post-sales customer motion. The team supports growth by bringing technical ownership across the full customer lifecycle, from discovery and evaluation through implementation, adoption, retention, and expansion.

As a Customer Engineer, you are the primary technical resource for a portfolio of Commercial accounts. You partner with Account Directors to own discovery, demos, onboarding, technical health, risk, and expansion strategy. You serve as a trusted technical advisor who helps customers drive outcomes with Pendo.

This role is based in our Raleigh office.

What this looks like day-to-day

• Customer acquisition: Partner with Account Directors to understand customer pain, business goals, and technical requirements. Craft and deliver demos, define success criteria, guide installation, and lead hands-on technical evaluations and workshops.
• Technical discovery and implementation: Lead discovery conversations across product stacks, integration environments, and customer goals. Own onboarding for purchased modules, troubleshoot integrations, and answer technical questions related to APIs, data models, configuration, and front-end implementation.
• Adoption and value: Monitor usage signals, identify low adoption or configuration drift, and act before issues become escalations. Facilitate enablement workshops, support account health planning, and help customers measure and articulate the ROI of Pendo.
• Retention and expansion: Identify technical expansion paths in your portfolio and hand them to Account Directors with clear deployment plans and business rationale. Support growth opportunities by bringing a strong technical point of view on customer needs, readiness, and value.
• Risk ownership: Own the technical dimension of account risk, including champion turnover, integration issues, stalled rollouts, and technical blockers. Document risks in Salesforce, build mitigation plans with Account Directors, execute resolutions, and escalate to leadership when broader support is needed.
• Account operations: Maintain accurate account documentation in Salesforce and keep Account Directors informed on priorities, risks, and next steps. Use tools including Salesforce, Pendo admin, Gong, and AI workflows to support account research, call preparation, knowledge capture, and troubleshooting.
• Team contribution: Contribute to the Customer Engineering knowledge base, document fixes, share playbooks, and coach peers. Own outcomes beyond your portfolio by helping improve how the team works, scales, and solves recurring technical challenges.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 3 to 5 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Success Engineering, implementation, or professional services.
• Hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to inspect, troubleshoot, and configure front-end implementations.
• Experience managing a portfolio of accounts with competing priorities, customer needs, technical workstreams, and commercial deadlines.
• Ability to explain technical concepts clearly to technical and non-technical audiences, including customers, Account Directors, and internal stakeholders.
• Experience working in enterprise software and complex B2B customer environments.
• Active use of AI tools to accelerate workflows such as account research, call preparation, troubleshooting, and knowledge capture.
• Ability to operate effectively in a pod model by knowing when to lead, when to partner with an Account Director, and how to stay aligned across the customer lifecycle.

Nice-to-haves

• Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling.
• Familiarity with product management, user experience, or digital transformation domains.
• Experience with data integration, event tracking, or analytics instrumentation.
• Track record of owning technical metrics such as adoption and implementation quality alongside commercial outcomes such as retention and expansion.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.

Compensation: The expected On-Target Earnings (OTE) range for this role is USD $158,959 - USD $198,699, with a 70/30 base-to-variable compensation split.

Benefits: Highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

The Team + The Role

Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.

As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.

This is a remote role supporting a South East territory. 

What this looks like day-to-day

• New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
• Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
• Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
• Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
• Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
• Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
• Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
• Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
• Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
• Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
• Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
• Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
• Experience mentoring or coaching more junior technical team members.

Nice-to-haves

• Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
• Hands-on experience with mobile app development, including Swift, Android, or React Native.
• Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
• Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Remote

Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.

Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Position Overview

The Senior Marketing Specialist serves as a strategic partner to technical and business development leaders, advancing the firm's growth efforts across the Water Resources and Transportation markets.

This role will lead the development of high-impact proposals, qualifications, presentations, award submissions and conference materials that align with client needs and long-term growth objectives. Working closely with internal teams and external partners, the Senior Marketing Specialist shapes pursuit strategy and messaging that clearly articulates the firm's strengths, experience and value in a competitive marketplace.

The ideal candidate blends strategic thinking with creative execution and brings a working knowledge of the A/E/C industry. Strong collaboration skills and the ability to translate technical content into compelling narratives are essential to success in this role.

A minimum of 5 to 7 years of marketing experience in the A/E/C industry is required, with preference given to candidates with previous experience working with Water Resources and/or Transportation projects and teams.

Key Responsibilities

Proposal Development: Work as a collaborative member of the marketing, communications, and BD teams to support the firm's pursuit efforts, including: 

• Take ownership of the preparation of proposals and teaming materials, working alongside technical staff. 
• Partner in the development and implementation of comprehensive marketing strategies to enhance brand visibility, generate leads, and support business objectives.
• Partner with Pursuit Manager to lead the end-to-end pursuit process from initial planning through delivery for all aspects related to the pursuit process, including strategy, proposal storyboarding, outline, schedules, workflow, and graphic resource requirements in the development of the proposal / interview deliverables.
• Develop proposal messaging (written and visual), write original content, collaborate with graphic designers, and other proposal coordinators when necessary.
• Work with technical staff to develop strategic win plans.
• Support / facilitate debrief efforts.
• Consistently maintain customer relationship management (CRM) database, including incoming leads, follow-up and tracking of opportunity status. 
• Facilitate and support service line-specific marketing, via project award submittals, digital messaging, project photography, business development and; state DOT pre-qualification management and renewal. 
• Search for, identify, and process potential opportunities.

Knowledge + Content Management:

• Have a full comprehensive understanding of McAdams’ portfolio of work, project types, and firm-wide capabilities with a concentration in our Water Resources and Transportation service lines.   
• Maintain and regularly update a library of standard proposal content, including resumes, project information, and past performance data in our system of record (Vantagepoint). 
• Ensure all marketing materials adhere to brand guidelines, are error-free, and align with our business objectives.   
• Develop a deep knowledge of the firm’s strategic objectives, key personnel, major projects, and target audiences to enhance proposal and pursuit efforts.

Trade Show + Events: Work as a collaborative member of the marketing, communications, and BD teams to plan / prepare our technical team members for attendance at industry conferences.  

• Alongside Pursuit Manager, lead in the planning and coordination of trade shows, client events, and sponsorships across all metros. 
• Maintain and organize trade show, client event, and sponsorship schedules. 
• Coordinate logistics, promotion, and follow-up activities. 
• Coordinate the development of new materials to support marketing activities. 
• Order event material and SWAG inventory, company-wide.

Collaboration + Coordination:

• Work closely with service line leaders, project managers, and other technical staff to gather, curate, and refine proposal content to ensure cohesive messaging and branding.
• Coordinate proposal input and review cycles, managing timelines and responsibilities to meet submission deadlines.
• Facilitate regular proposal planning meetings to ensure alignment with client expectations and proposal objectives. 
• Train and mentor Marketing Specialists I + II.

Support:

• Consistently maintain customer relationship management (CRM) database, including incoming leads, follow-up and tracking of opportunity status.
• Assist in formatting and developing content for project interviews and presentations, including graphics, slide decks, and other visual aids.

Skills + Experience

• Education: Bachelor’s degree in marketing, business, communications, or related field.
• Experience: 5-7 years of professional marketing experience in the A/E/C industry. Must have at least 4 years of experience with the proposal process (RFQ/P).  Previous experience working with Water Resources and/or Transportation projects and teams preferred.
• Skills: Exceptional communication (written, verbal, and copy-editing), organization, team-building, and relationship management skills. Proficiency in Microsoft Office Suite (OneNote, Outlook, Teams, Word, Excel, and PowerPoint), and Adobe Creative Suite (InDesign, Illustrator, Photoshop). Knowledge of Open Asset and Deltek Vantagepoint preferred. 
• Creativity: High level of creativity and innovation in the creation of compelling marketing materials and campaigns through thoughtful storytelling. Ability to think outside the box and drive new ideals. 
• Time Management + Organization: Self-motivated with an ability to independently manage and organize multiple projects simultaneously with attention to detail in a deadline-driven environment.
• Team Player: Ability to work collaboratively (internal and external) within a team to meet a deadline
• Adaptability: Flexible and responsive to changing project requirements, able to handle shifting priorities with ease.

Work Environment + Physical Demands

The characteristics described below are representative of those encountered while performing the essential functions of this position. When properly requested and when feasible (without undue hardship to the company), reasonable accommodation will be made to enable individuals with disabilities to perform essential job functions.

• Work will primarily be in an office setting with limited opportunities to be exposed to adverse environmental conditions.
• Work will be primarily working with fingers by picking, pinching, typing, and grasping often with repetitive motion. 
• Must have visual acuity for viewing a computer screen, the ability to talk, hear and sit for extended periods of time.
• Must be able to carry, lift and push/pull up to 5 pounds frequently and up to 30 pounds occasionally. 
• Additional physical duties may be required as necessary.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We’re growing fast and hiring the talent to match, with open roles for Implementation Consultants and Analysts in Montreal and Toronto, Canada, or Raleigh, North Carolina

The Engagement Manager serves as the primary bridge between MaintainX’s sales and delivery teams, ensuring that enterprise clients fully understand what to expect from our implementation and onboarding process. This role is critical in setting the foundation for a successful partnership by clearly communicating MaintainX’s approach, methodologies, and timelines while instilling confidence in the quality and reliability of our services.

From the first client interaction through project completion, the Engagement Manager ensures that expectations are aligned, risks are mitigated early, and customers experience a smooth, transparent journey from contract to go-live.

What you'll do:

The Engagement Manager partners with the sales team during the presales process to represent MaintainX’s professional services organization and explain our client onboarding methodology. They participate in customer discovery sessions to understand business needs and use that knowledge to propose clear, achievable implementation plans that demonstrate MaintainX’s structured approach to success.

Once a customer commits to moving forward, the Engagement Manager leads the transition from sales to implementation — ensuring that all stakeholders understand project scope, timelines, responsibilities, and deliverables. They serve as a trusted advisor and single point of accountability during this critical period, helping clients navigate each step of onboarding with confidence and clarity.

Throughout the engagement, the Engagement Manager monitors delivery progress, facilitates communication between MaintainX teams and the customer, and proactively manages any changes or challenges that may arise. Their focus is on creating a positive, predictable experience that builds trust and positions MaintainX as a long-term strategic partner.

Ultimately, the Engagement Manager’s success is measured by how well clients understand and embrace the onboarding process, how accurately expectations are managed, and how confidently customers move through implementation toward successful adoption.

About you:

• 5+ years of experience in professional services, consulting, or client-facing implementation roles within SaaS or technology industries.
• Proven ability to communicate complex technical or process concepts clearly and effectively to executive and operational audiences.
• Strong presentation, facilitation, and relationship-management skills.
• Demonstrated experience managing client expectations and aligning multiple stakeholders.
• Familiarity with project management methodologies and delivery frameworks.
• Experience in manufacturing, maintenance, or industrial technology environments preferred.
• Knowledge of Industry 4.0 principles and their application in maintenance engineering, smart manufacturing, or digital transformation initiatives.
• Bachelor’s degree in Business, Engineering, or a related field (MBA or PMP certification a plus).

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. 

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Who We Are:

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

The Global Service Delivery team is dedicated to providing a world-class end-to-end customer experience across our products and services. As a Service Delivery Manager, you will serve as the primary liaison and advocate for strategic accounts, managing them autonomously to ensure operational excellence. As a key advisor to senior leadership, the Service Delivery Manager collaborates with sales on account strategy and revenue growth, conducts regular service reviews, and works to boost customer satisfaction and service adoption.

What You'll Do:

• Build and sustain strong relationships with your portfolio of strategic and high-value customers, acting as a trusted advisor and advocate throughout their journey with Bandwidth. As the primary contact for these key accounts, you will manage all aspects of the customer relationship, including tailored service solutions and customized support. Proactively identify and address potential issues before they affect the customer, mitigating churn risk, safeguarding revenue, and ensuring a seamless experience. Additionally, you will be responsible for preparing meeting materials, including slide decks and agendas, to facilitate productive discussions and align on goals and strategies.
• Collaborate with internal teams, such as Product and Operations, to address customer challenges, highlighting areas for improvement and assisting in the identification of potential innovations.
• Leverage in-depth technical knowledge to share best practices with customers to help them effectively utilize our services while identifying and alerting on potential risks, minimizing downtime and potential revenue loss.
• Facilitate root cause analysis and problem-solving initiatives by partnering with Product, Operations, and Development teams to tackle complex customer issues and put preventive measures in place.
• Relay customer feedback to leadership, providing insight about potential product and service enhancements.
• Serve as key contact within the Operations department to facilitate smooth interaction among teams, ensuring timely response and solution delivery for customer requests.
• Identify and suggest improvements to existing processes to enhance customer experience and operational efficiency.
• Collaborate with internal teams and leadership to implement new processes and tools that enhance service delivery and boost customer satisfaction, to support operational excellence.
• Engage with a diverse range of clients and internal teams, valuing different perspectives and fostering cooperation to achieve positive outcomes.
• At times, they may be required to join and lead after-hours conference bridges in the event of a major service outage or event.
• Some travel is required to client site(s), both domestic and (potentially) international.

What You Need:

• Education: 4 Year college degree required
• Experience: 3+ years experience in customer-facing account management or program management role, with strategic customers. Familiarity with customers generating significant annual revenue. Experience in engaging with leadership and contributing to C-Level discussions.
• Knowledge: The ideal candidate will be familiar with Program Management, VoIP, VoIP routing, Local Number Portability (LNP), and account management experience.
• Skills: Experience managing complex and challenging relationships with large ($10 Million USD annual revenue) customers, Management, API and basic software development, Project Tracking Software (Jira), CRM (Salesforce), Microsoft Excel, PowerPoint, Customer Ticketing Platforms (Zendesk), Google Suite.

Bonus Points:

• Experience: The candidate would demonstrate a strong history of customer management and support. 3+ years of strongly demonstrated customer support, ideally with wholesale/enterprise accounts, and specifically in Telecommunications, VoIP, 9-1-1 VoIP, PSAP experience, or 9-1-1 dispatch experience.
• Knowledge: Knowledge of VoIP and VoIP 9-1-1 familiarity is strongly preferred. The ideal candidate will demonstrate an understanding of SIP routing and terminology. Knowledge of LNP (Local Number Portability), and familiarity in working with wholesale scaled businesses.

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

As our Sr. Technical Project Manager you will… 

Lead the planning and delivery of internal digital, web, and systems initiatives that support the agency’s operations and long-term scalability. Sitting within the Enterprise Operations team, this role works at the intersection of business needs, technical execution, and operational rigor.

You will partner closely with leadership, Tech Ops, and cross-functional teams to turn complex requirements into clear plans, coordinate delivery across multiple workstreams, and help ensure internal tools and platforms are effective, scalable, and well managed. This role is ideal for someone who brings strong project management discipline, technical fluency, and experience operating in an agency environment where priorities move quickly and teams must stay highly aligned.

Be Accountable and Responsible

• Own the end-to-end coordination of internal technical projects, including scoping, estimates, timelines, budgets, dependencies, risks, and change management
• Act as a key bridge between leadership and technical teams, translating business priorities into structured execution plans and communicating delivery status, tradeoffs, and risks clearly
• Partner with Tech Ops and other internal stakeholders to support the delivery and ongoing evolution of internal platforms and tools, including the MERGE Website, AI Garage, Intranet, and other operational systems
• Coordinate projects across website development, CMS environments, custom applications, internal tools, and marketing technology platforms
• Support work involving enterprise and marketing systems such as Salesforce, Adobe, HubSpot, ERP and CRM platforms, and other connected applications
• Bring structure to project delivery across teams by leading planning, estimation, documentation, status reporting, and meeting execution
• Manage resource planning and capacity coordination across disciplines, helping assign work realistically, balance priorities, and maintain delivery momentum without overloading teams
• Identify risks, blockers, and scope issues early, and work with stakeholders to resolve them before they impact budgets, timelines, or quality
• Track project financials, actual hours against plan, and scope changes to support sound operational decision-making and overall delivery health
• Help enforce consistent agency delivery practices and align project execution with established PMO standards and best practices
• Identify opportunities to improve workflows, strengthen team coordination, and support the implementation of more efficient or AI-enabled operational processes where appropriate

What success looks like

• Internal projects are delivered with clear plans, realistic timelines, and strong coordination across teams
• Leadership and stakeholders have visibility into progress, risks, resource needs, and scope changes throughout the project lifecycle
• Resource planning is proactive, balanced, and responsive to changing priorities 
• Delivery processes become more consistent, efficient, and scalable over time, with lessons learned shared across teams
• Internal platforms and operational systems are supported by disciplined project execution that improves usability, reliability, and business value

These are the qualifications we’re looking for

• 6+ years of experience in technical project management, digital operations, or similar, within an agency, enterprise, or complex cross-functional environment
• Strong experience managing technical projects from kickoff through delivery, including scoping, estimation, scheduling, budgeting, risk management, and stakeholder communication
• Proven ability to work across disciplines such as Engineering, Creative, Data, Client Experience, Finance, Talent, and Operations to align delivery with broader business goals
• Experience with resource planning, capacity management, and coordinating work across multiple teams and competing priorities
• Familiarity with website development, CMS platforms, marketing technology ecosystems, custom applications, and internal business systems
• Working knowledge of modern software delivery practices and the SDLC, including Agile, Waterfall, and evolving AI-enabled workflows
• General familiarity with technical environments such as GCP, Firebase, CRM and ERP systems, and integrated marketing platforms
• Ability to translate technical constraints into business implications and communicate effectively with both technical and non-technical stakeholders
• Strong judgment, organization, and follow-through, with a practical approach to solving problems and improving how work gets done
• Familiarity working in environments with data privacy, security, and compliance considerations such as GDPR, SOC2, and CCPA

At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.

The salary range for this role is $89,000 - $118,000 based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.  

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

#LI-DP1

#LI-HYBRID

At Construction Resources and its affiliated companies, we are more than a distributor—we are a trusted partner to designers, builders, remodelers, and homeowners. For over 50 years, we’ve delivered integrated solutions that help turn ideas into reality across residential, multi-family, and commercial projects.

Our success is built on collaboration, craftsmanship, and a commitment to excellence. Whether you contribute on the design floor, in operations, or in the field, you’ll be part of a dedicated team that values people, quality, and continuous growth.

Our affiliated brands include Cancos, UMI/Opustone, and Bell Cabinetry.

POSITION OVERVIEW
The A & D Representative maintains and expands relationships with assigned account base customers, with intentions to maximize sales/profit for every account and most importantly to expand CR market penetration within the assigned area.

The A & D Representative represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company.

This position will be required to build and sustain productive relationships and partnerships with current customers and prospects to grow sales and to expand CR penetration with Designers, Architects and Builders’ segments.

JOB RESPONSIBILITIES:

• Establishes productive, professional relationships with key personnel in assigned customer accounts.
• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts
• Proactively leads a joint company account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
• Develops a sales action plan to service accounts with high growth potential, collect strategic “intel”, and develop leads from existing account base to better infiltrate designers, architects, and builder’s as potential customers.
• Participates actively with local professional organizations linked with CR's tactics and strategies.
• Creates and executes specific plan to introduce and implement CR products in showrooms, A & D Representative accounts to create demand within the market. Expand Pompeii brand penetration assigning more displays to qualified customers/locations.
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.

KEY RESPONSIBILITIES:

• Achieves assigned sales quota in designated strategic accounts.
• Meets assigned expectations for profitability.
• Achieves customer objectives defined by company management.
• Completes customer account plans that meet company standards.
• Closely coordinates company executive involvement with customer management.
• Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution
• Meets quarterly target expectations as far as CR- Display program once posted
• Visits every customer, with displays at least once per month, with mandatory report visits via email to Director of Sales.
• Strategizes, organizes assigned territory/region and plan sales calls weekly.
• Develops an action plan to approach designers, architects and builders, once fabricator leads are found during weekly visits.
• Promotes and executes product knowledge (PKs) at customer’s location and if possible, invite customers to visit one of CR's branches.
• Actively participates and leverages branch events as ways to increase sales.

EXPERIENCE & QUALIFICATIONS:

• Bachelor’s Degree or proven track record of at least 10 years-experience in sales and marketing is required.
• Prefer knowledge and experience in the building material industry, in some capacity.
• Have the ability to develop a comprehensive understanding of CR's competitors, including their capabilities, past competitive history, and can assist in developing a plan to beat them!
• Must be detail-oriented and highly organized with a hunter mentality in the approach to developing and executing strategic plans.
• Must have the skills to discover, create, and develop new opportunities.
• Requires excellent verbal communication and writing skills, but more importantly the desire, ability, and competitiveness to succeed.
• Minimum 50% Travel on a regional basis to cover territory.

SKILLS & COMPETENCIES:

• Communication Skills – Verbal Communication, Listening, Negotiation, Persuasion, Writing Skills
• Critical Thinking – Adaptable, Flexible, Problem Solving, Desire to Learn
• Positive Attitude – Cooperation, Courteous, Friendly, Honest, Respectful
• Teamwork – Collaborative, Team Player, Accept Feedback, Customer Service, Emotional Intelligence, Interpersonal Skills
• Work Ethic – Drive or Will to Learn, Multi-tasking, Organization, Time management & Efficiency, Strategic Planning, Results Oriented

ABOUT THE ROLE AND OUR TEAM

Are you a strategic sales professional ready to drive growth in a high-impact category? The Venue Account Executive is responsible for hitting monthly sales goals by engaging with wedding professionals in our Venue and Catering categories across the United States. Using a high-volume cold calling approach and a consultative sales process, you will build rapport with business owners to advise them on industry trends and how to scale their brands through The Knot and WeddingWire’s premium advertising platforms.

The Venue category requires a high level of sales maturity and the ability to navigate a longer, more complex sales cycle. Because high-impact outreach and client consultations happen when wedding professionals are most active, success in this role requires a dedicated 40-hour-per-week commitment during our standard business hours of 9:00 am – 6:00 pm EST. We are looking for professionals who understand that consistent presence is the key to managing a successful pipeline.

The expected salary for this job requisition is $50,000-$60,000. The salary is just one component of TKWW's total rewards package for employees. The role is eligible for other total rewards such as health care insurance, 401(k) retirement account, paid sick time, paid personal time off, and paid parental leave. This role is also eligible for variable compensation and/or performance bonuses.

Applications for this role are being accepted on a rolling basis.

RESPONSIBILITIES

• Execute High-Volume Outreach: Drive daily activity expectations through consistent, high-volume sales calls to identify and engage decision-makers.

• Manage Complex Pipelines: Successfully navigate a diverse and longer sales process from initial prospect identification to close.

• Consultative Value Building: Build and maintain strong phone rapport to uncover prospect needs and deliver crisp, on-point presentations that highlight our platforms' ROI.

• Drive Revenue: Consistently meet and exceed monthly revenue quotas by closing new business deals.

• Persistence & Negotiation: Proactively follow up with potential clients to negotiate contracts and maximize profit margins.

• Strategic Time Management: Organize your workday efficiently, ensuring all interactions and opportunities are meticulously tracked and updated in Salesforce.

• Team Collaboration: Work independently to hit personal targets while remaining a collaborative contributor to the broader team’s success.

SUCCESSFUL VENUE ACCOUNT EXECUTIVES HAVE:

• B2B Experience: At least 2 years of full sales cycle B2B experience (Inside phone sales is strongly preferred).

• Analytical Mindset: Strong skills in identifying trends, understanding challenges, and proposing data-backed solutions.

• Persuasive Communication: Confidence and enthusiasm when presenting to decision-makers, backed by excellent verbal and written skills.

• Problem-Solving Prowess: A proven ability to deliver client-focused solutions and thrive in a fast-paced, evolving, and competitive environment.

• Organizational Mastery: The ability to work independently and manage a structured 40-hour work week effectively.

• Tech Savvy: Experience with Salesforce.com or another CRM system; a Bachelor’s degree is preferred.

WORK MODEL:
This role is fully remote and not tied to any specific office location. While there are no regular in-office requirements, we encourage our remote team members to gather intentionally for key company and team events to stay connected and engaged.

#LI-Remote  #professional-track

 #LI-ONSITE

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We’re growing fast and hiring the talent to match, with open roles for Implementation Consultants and Analysts in Montreal and Toronto, Canada, or Raleigh, North Carolina

What you’ll do:

• Assist enterprise customers through successful implementations
• Travel to customer sites for on-site MaintainX implementation engagements. 
• Coordinate resources for the flawless execution of multiple projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to monitor and track progress
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
• Measure performance using appropriate project management tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and relevant stakeholders
• Perform risk management to minimize potential risks
• Create and maintain comprehensive project documentation
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
• Track project performance, specifically to analyze the successful completion of short and long-term goals
• Develop comprehensive project plans to be shared with clients as well as other team members

About you:

• 7+ years of relevant experience in software implementation, customer onboarding or application engineering.
• Proven experience in on-site large SaaS implementation projects. 
• Proven working experience in project management
• BSc/BEng/BA degree or equivalent.
• Experience in manufacturing and industrial space is a benefit.
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Strong working knowledge of Microsoft Office
• Project Management Professional (PMP) certification is a plus
• Experience with project management software tools

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

At Levitate, we’re on a mission to make a real impact - for our customers, our team, and the world around us. We believe the best work comes from people who are curious, driven, and excited to grow. Our five core values guide everything we do, and we look for teammates who embody the traits that make those values come to life:

Creating Magic ✨ You have the persistence and grit to turn ambitious ideas into remarkable outcomes.

Showing Customer Empathy ❤️ You bring humble confidence, listening deeply, and putting customers first.

Making Data-Driven Decisions 📊 You pair creativity with insights to make smarter, faster choices.

Focusing on Solutions, Not Problems 🔍 You approach challenges with positivity and critical thinking, always looking for the way forward.

Making Small Improvements Every Day 🌱 You embrace coachability and lean into discomfort to grow, improve, and drive lasting change.

Here, you won’t just do a job, you’ll help create meaningful experiences, solve real problems, and shape the future of our company.

This is a high-volume, high-hustle role. You'll own the top of our SDR recruiting funnel: finding people, reaching out cold, following up persistently, and handing off candidates who are genuinely excited about Levitate. You won't be screening or closing candidates — that's our recruiters' job. Your job is to make sure they never run out of strong people to talk to.

Responsibilities

• Build targeted lists of SDR candidates using LinkedIn Recruiter, job boards, and other sourcing tools
• Write and send outbound outreach sequences and iterate on messaging based on what's actually working
• Follow up persistently and professionally with candidates who haven't responded
• Qualify inbound interest and warm up leads before passing them to our recruiter team
• Own the pipeline from job fair contacts and university outreach, including our University of South Florida relationships
• Track sourcing metrics (outreach volume, response rates, conversion to screen) and report on what's moving the needle
• Partner closely with our two SDR recruiters to understand what "good" looks like and calibrate accordingly
• Help maintain a clean, organized ATS (we use Greenhouse)

Qualifications

• Preferably a least one year of experience in a sales sourcing role OR SDR / BDR experience
• Comfort with cold outreach and a thick skin for low response rates — this is not a passive-posting job
• Strong written communication; you can write a short, compelling message that doesn't sound like a template
• High attention to detail and the ability to manage multiple candidate pipelines simultaneously
• Natural curiosity about people — you genuinely want to understand what makes a good SDR and what motivates candidates to make a move
• Familiarity with LinkedIn Recruiter or similar sourcing tools is a plus; we'll train the right person
• Experience with an ATS (Greenhouse preferred) is helpful but not required

What success looks like in the first 60 days

• 10 days: You understand our SDR profile deeply, have set up your sourcing workflow and tools, and are sending your first outbound sequences
• 30 days: You're generating a consistent volume of qualified leads handed off to recruiters each week, with response rate data to back it up
• 60 days: The outbound pipeline is running reliably and you're iterating on messaging and channels based on real performance data

Our commitment to our staff is showcased not only through our strong company culture, but also through our employee-centric benefits and programs including:

• Daily catered lunches from locally-owned restaurants and diverse snack offerings 
• Employee-led groups (run club, disc golf club, and book club, just to name a few) that bring employees with similar hobbies and interests together to inspire and build relationships
• Plentiful opportunities to volunteer with and contribute to local organizations that align with the passions of our staff
• Flexible PTO to facilitate strong work-life balance 
• Paid parental leave that provides employees with support and flexibility as they grow their families
• Extensive benefit options including healthy lifestyle reimbursement, 401(k) matching, HSA/FSA, dental, vision, and mental health coverage, and much more
• Culture Crew and Emerging Leader programs to foster employee leadership development, inclusivity, and connection through year-round trainings and events

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast, and our revenue org is the engine carrying that growth. We're hiring the talent team to match.

The Role

We're looking for a Senior Talent Partner to run GTM recruiting at MaintainX. This role sits on the Talent Acquisition team, owning hiring across Sales, Customer Success, RevOps, and revenue-adjacent functions. Our GTM org is rated in the top 5% of B2B sales teams on RepVue, with 4.2/5 inbound quality and 104% attainment, and our quota carriers are landing seven-figure ARR deals against Fortune 500 buyers. The bar is high; the closes are real; the room for elite sellers to compound is significant. Your job is to keep that engine fed.

What You'll Do

• Own 10–15 active GTM requisitions at a time across Account Executive, Account Manager, Customer Success, Sales Leadership, and RevOps. Move candidates through stages with 48-hour SLAs and present a calibrated shortlist to every hiring manager within two weeks of intake.
• Source and engage senior sales talent through LinkedIn Recruiter, Juicebox, RepVue, direct outreach, referrals, and events. Build pipelines on always-on roles (AE, AM, CS) before reqs are even opened so we never start a cycle from zero.
• Run structured intake meetings with sales leaders and RevOps. Sharpen role scope, level, territory carve, ramp expectations, and OTE math before the first candidate is touched.
• Calibrate on quota attainment as the leading signal. Read W-2s, ramp curves, and stack rankings the way our hiring managers do. Underwrite risk on every senior offer the way a deal review reads a forecast.
• Maintain a data-driven pipeline review in partnership with revenue leadership. Track pass-through rates, stage conversion, sourcing yield, and offer accept rates on a weekly cadence.
• Configure and own your req portfolio in Ashby: job setup, interview plans, scorecard design, and stage automation. Hands-on-keyboard, not delegated.
• Own the deal-review and presentation interview objects for sales hires. Calibrate the rubric, train the panel, and make sure the selling motion we hire for is the selling motion we run.

What You Bring

• 5+ years of full-cycle GTM recruiting, with meaningful depth on senior sellers (AEs, AMs, Sales Managers, Sales Directors).
• Experience at a high-growth SaaS company ($100M+ ARR or Series C+) where you've recruited against an aggressive plan.
• Hands-on ATS expertise, ideally Ashby, Greenhouse, or Lever, including job configuration, scorecard design, and pipeline reporting.
• Proven track record closing senior revenue talent in competitive markets, including head-to-head against other late-stage SaaS offers.
• Fluency in sales economics. You can read OTE structures, accelerators, ramp schedules, and quota attainment data, and you can hold your own with a CRO on a comp conversation.
• Data-driven operating style. You run your pipeline from a dashboard, not a gut feeling.
• Ability to manage 10+ concurrent searches without letting candidates go cold.

What's In It For You

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A work culture where:
  • You'll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimist.
  • We believe in meritocracy, where ideas and effort are publicly celebrated.

About Us

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About the Opportunity

We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.

This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.

You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.

What to expect? 

Personalization & Experimentation Domain Leadership 

• Own the end-to-end design of personalization and experimentation programs, including:
• audience and segmentation strategies grounded in behavioral, contextual, and first-party data
• experience decisioning models that balance relevance, performance, and governance
• experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
  
  
• Design personalization strategies that scale responsibly, including:
• guardrails to prevent over-personalization, bias, and degraded user experience
• approaches for global, multi-brand, or multi-region deployments
• tradeoffs between targeting precision, latency, and operational complexity
  
  
• Define measurement approaches that connect:
• user behavior → decisioning logic → exposure → business outcomes
  
  
• Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.

Technical Solution Architecture & Hands-On Delivery

• Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
• user identification and profile stitching
• audience evaluation and decisioning
• personalized content and experience delivery
  experimentation and uplift measurement
  
  
• Lead hands-on implementation activities such as:
• building proof-of-concepts and reference implementations
• configuring personalization models and decision logic
• developing integration services and APIs
• supporting production deployments and performance optimization
  
  
• Integrate personalization solutions with enterprise platforms including:
• CDPs (Segment, Tealium, mParticle, etc.)
• CRMs (Salesforce, Dynamics)
• analytics platforms (GA4, Adobe Analytics, Snowplow)
• identity, consent, and privacy tooling
  
  
• Design personalization delivery patterns across modern rendering strategies:
• SSR, CSR, SSG, ISR
• edge and CDN-based personalization
• hybrid static + runtime personalization approaches
  
  
• Ensure solutions meet enterprise requirements for:
• performance and scalability
• reliability and fallback behavior
• security and privacy compliance

Technical Discovery & Customer Enablement

• Lead technical discovery sessions to assess customer readiness across:
• data quality, identity maturity, and event instrumentation
• architectural constraints (latency, caching, edge delivery)
• content model alignment and operational workflows
  
  
• Translate personalization requirements into detailed technical designs, including:
• integration patterns and API contracts
• data and event schemas
• deployment and observability considerations
  
  
• Enable customer teams through:
• implementation workshops and pair-programming
• architecture and code reviews
• developer documentation and operational runbooks

Cross-Functional Collaboration & Feedback Loops

• Partner closely with Contentful Product and Engineering teams to:
• surface implementation challenges and recurring customer pain points
• provide feedback that influences roadmap, developer experience, and documentation
• validate new personalization capabilities against real customer use cases
  
  
• Contribute to internal enablement by:
• mentoring Solution Architects and delivery team members
• developing reusable accelerators, patterns, and reference architectures
• supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities

What you need to be successful?

Required: Personalization & Experimentation Domain Expertise

• Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
• ownership of audience strategy and decisioning logic
• designing and running A/B or multivariate experiments beyond basic UI testing
• interpreting experiment results and translating them into iterative improvements
  
  
• Strong understanding of personalization challenges such as:
• identity resolution and anonymous vs known users
• data sparsity and cold-start scenarios
• experimentation validity, bias, and statistical tradeoffs
• privacy, consent, and regulatory constraints

Required: Technical & Architectural Skills

• Advanced proficiency with modern web technologies:
  • JavaScript / TypeScript
  • React with Next.js (preferred), or Vue/Nuxt, Angular
  • REST and GraphQL APIs
    
    
• Deep understanding of web rendering and delivery patterns:
  • SSR, CSR, SSG, ISR
  • caching strategies and personalization at scale
• Strong experience integrating SaaS platforms and enterprise systems via APIs
• Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
  • serverless or microservices-based systems
  • event-driven or streaming architectures

Professional Services & Collaboration Skills

• Experience delivering customer-facing technical engagements in a consulting or professional services context
• Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
• Strong written communication skills, especially technical documentation

Nice to Have

• Experience with CDPs, tag management systems, and event pipelines
• Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
• Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)

What Success Looks Like

• Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
• Personalization solutions you design are:
• measurable and outcome-driven
• performant at enterprise scale
• governed and extensible over time
• Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
• Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
• Contentful is consistently seen as a credible personalization partner, not just a technology vendor.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

About the opportunity

Candidates must be located in the eastern time zone

Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports organization-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.

We are looking for a committed and driven manager who is passionate about solving complex security problems in innovative and scalable ways. As a Manager of Security Engineering, you will own security engineering across Contentful’s corporate systems, including the tooling and platforms that support the internal security team. While this role does not own security for the customer facing product, you will partner closely with product security teams within the security organization on shared responsibilities.

You will balance people leadership with hands-on technical execution, including designing, building, and operating security controls and tooling at scale, with a particular focus on areas such as identity and access management, data security, and SaaS platforms. You will provide strategic guidance and lead initiatives while remaining directly involved in implementation. You may work independently at times, but will more often collaborate closely with security, IT, and cross-functional partners to align strategies, execute shared initiatives, and ensure comprehensive risk mitigation while minimizing impact on end users across the organization.

What to expect?

• Develop a team, providing coaching, mentorship, goal setting, and performance feedback.
• Define roles and make hiring decisions to grow the team in line with department needs.
• Remain hands on, balancing technical leadership with direct implementation work.
• Own execution and prioritization across projects and operations, using agile delivery practices.
• Scale and mature effectiveness and efficiency by improving processes and tooling.
• Champion continuous improvement across all aspects of the security program.
• Continuously improve effectiveness and efficiency by evolving processes and tooling.
• Communicate risks and technical concepts with clarity to leadership and stakeholders.
• Collaborate with security leadership to execute business aligned, risk reduction roadmaps.
• Shape work scope, sequencing, and success criteria inline with department and company needs.
• Drive security processes, standards, and best practices across information technology assets.
• Partner with stakeholders to evolve security awareness and specialized training across all functions.
• Mature capabilities across endpoint, SaaS, and cloud configuration.
• Own strategy evolution of corporate capabilities, including configuration, IAM, and data security.
• Enhance tooling, automation, and integrations to improve visibility and reduce manual effort.
• Support and guide security incident response efforts as a technical leader.
• Support cross functional vulnerability management while advancing the program capabilities.
• Define and maintain metrics to measure impact, optimize execution, and guide investment.
• Partner with cross-functional teams for security enhancement and drive risk reduction.
• Accelerate adoption of AI, balancing practicality enablement, and risk management.
• Stay current on threats, vulnerabilities, and tactics, translating insights into actionable strategies.

What you need to be successful?

• 8+ years of progressive engineering and security experience.
• 3+ years managing people and security engineering teams.
• Comfort operating in ambiguity, balancing strategic thinking, security, and practicality.
• Expertise with AWS, GCP, and Azure.
• Strong hands-on experience designing, implementing, and operating security controls at scale.
• Demonstrated experience securing endpoint, SaaS, and cloud environments.
• Experience working within identity and access management and data security programs.
• Software development experience in modern programming language (Python, Go, etc)
• Hands-on experience using Terraform and infrastructure-as-code.
• Experience applying modern practices to improve efficiency and scalability or security programs.
• Passion for solving complex security problems in innovative and scalable ways.
• Experience using metrics to measure impact, optimize execution, and guide investment decisions.
• Strong communication skills with the ability to explain technical topics to non technical audiences.
• Ability to support occasional off-hours incident response efforts.
• Familiarity with attacker techniques in cloud-native and traditional environments.
• Hands-on experience owning security technologies (e.g., EDR, AntiVirus, etc.)
• Proven ability to lead cross-functional initiatives and influence outcomes without direct authority.
• Experience owning end to end security programs, proactively driving incremental improvement.
• Strong systems thinking, with the ability to design security solutions that scale through efficiency.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

#LI-Remote

About The Role

As a National Channel Sales Manager - Convergint (East), you'll be pivotal in scaling Verkada's reach and impact by developing and managing our most strategic Physical Security Integrator nationally! You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally.

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with Convergint. You’ll be responsible for building pipeline and generating net new business through Convergint while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline within Convergint. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insights: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of physical security sales or partner management experience with physical security integrators with a strong track record of building new business. Experience with Convergint is highly preferred. Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Local to major city on the East Coast is required (North Carolina is preferred) Must be open to at least 50%+ travel across the U.S  to Convergint branch locations across the East coast, excluding, PA,MA, NJ, NY Area, GA, and FL. 

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

Position Overview

The Marketing Specialist I plays a critical role in supporting business development efforts by crafting persuasive, high-quality proposals, qualifications, presentations, and other deliverables aimed at winning new work. This individual will collaborate closely with internal and external project teams to produce compelling documents that showcase the company's expertise and align with client requirements. 

Important keys to success in this role include a thoughtful and proactive approach, strong time management, attention to detail, creative problem solving, and client relationship skills. We look for a high level of skill with InDesign, a natural graphic eye, a love of the industry, and an outstanding ability to collaborate. 

Up to two years of marketing experience in the A/E/C industry preferred.

Key Responsibilities

A Marketing Specialist I role is designed for early‑career marketers who are eager to develop skills in proposal development, marketing coordination, and brand execution within the A/E/C industry. This role supports the firm’s business development and pursuit efforts and focuses on building a strong foundation in pursuit marketing, brand standards, and internal processes while collaborating closely with marketing, business development, and technical teams.  

Proposal Development: Work as a collaborative member of the marketing team to independently prepare proposals and teaming materials.  

• Search for, identify, and process potential opportunities  
• Take ownership of the preparation of proposals and teaming materials, working alongside technical staff. This includes coordinating and communicating with all service line leaders, project managers, and other technical staff proposal needs and expectations.  
• Set and maintain internal draft deadlines. 
• Coordinate and organize large amounts of technical information, including photography, graphics, external sub-consultant data, and marketing materials.  
• Design, write, and edit complex proposals and government forms, as well as prepare for and create presentations for interviews, all in alignment with brand standards and strategic messaging.    
• Proofread and perform quality control document checks to meet all requirements in response to Requests for Proposals (RFPs), Requests for Qualifications (RFQs), and other client solicitations.

Knowledge + Content Management:  

• Maintain and regularly update a library of standard proposal content, including resumes, project information, and past performance data in our system of record (Vantagepoint). 
• Ensure all proposal materials adhere to brand guidelines, are error-free, and align with our business objectives.   
• Gain comprehensive understanding of McAdams’ portfolio of work, project types and firm-wide capabilities.

Trade Show + Events: Assist with trade shows, client events, and sponsorships, locally.    

• Assist in the packing, distribution, and unpacking of materials to support these activities 
• Assist in event material and SWAG inventory and organization

Collaboration + Coordination: 

• Work closely with service line leaders, project managers, and other technical staff to gather, curate, and refine proposal content to ensure cohesive messaging and branding. 
• Coordinate proposal input and review cycles, managing timelines and responsibilities to meet submission deadlines 
• Facilitate regular proposal planning meetings to ensure alignment with client expectations and proposal objectives.  

Support:

• Consistently maintain customer relationship management (CRM) database. 
• Assist in formatting and developing content for project interviews and presentations, including graphics, slide decks, and other visual aids.

Skills + Experience 

• Education: Bachelor’s degree in marketing, business, communications, or related field
• Experience: 0-2 years of professional marketing, preferably within the A/E/C industry. Familiarity with the proposal process (RFQ/P) is a plus
• Skills: Strong communication (written, verbal, and copy-editing), organization, team-building, and relationship management skills. Proficiency in Microsoft Office Suite (OneNote, Outlook, Teams, Word, Excel, and PowerPoint), and Adobe Creative Suite (InDesign, Illustrator, Photoshop). Knowledge of Open Asset and Deltek Vantagepoint is a plus
• Creativity: Ability to create compelling marketing materials and campaigns. A keen eye for design, layout, and attention to detail 
• Time Management + Organization: Ability to manage and organize multiple projects simultaneously with attention to detail in a deadline-driven environment
• Team Player: Ability to work collaboratively (internal and external) within a team to meet a deadline
• Adaptability: Flexible and responsive to changing project requirements, able to handle shifting priorities with ease

Work Environment + Physical Demands

The characteristics described below are representative of those encountered while performing the essential functions of this position. When properly requested and when feasible (without undue hardship to the company), reasonable accommodation will be made to enable individuals with disabilities to perform essential job functions.  

• Work will primarily be in an office setting with limited opportunities to be exposed to adverse environmental conditions. 
• Work will be primarily working with fingers by picking, pinching, typing, and grasping often with repetitive motion.  
• Must have visual acuity for viewing a computer screen, the ability to talk, hear and sit for extended periods of time. 
• Must be able to carry, lift and push/pull up to 5 pounds frequently and up to 30 pounds occasionally.  
• Additional physical duties may be required as necessary.

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? 

Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.

Unlock Your Earning Potential!

We offer a competitive starting hourly rate of $17/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:

• Pay Range: $17-$19 hourly 
• Starting Pay: $17/hr
• At 3 Months: $17.50/hr
• At 6 Months: $18/hr

In your first year, you can progress from $17/hr to $19/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.

And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. 

Benefits + Perks:

We continually invest in our team members’ success because when our team members grow, we grow. Here is how we invest in you: 

• Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
• Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
• Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
• Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) 
• Education Support:  We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
• Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount!
• Professional Development: Extensive internal growth and professional development opportunities
• And more!

About the Role: 

We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:

• Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
• Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
• Complete customer paperwork and include thorough notes in our customer tracking system
• Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.

* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements.

* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.

* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).

* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).

General qualifications and requirements

• Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat).
• Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
• Must be able to read, write, speak and understand English
• Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
• Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
• Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions

Legal stuff

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.”

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? 

Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.

Unlock Your Earning Potential!

We offer a competitive starting hourly rate of $17/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:

• Pay Range: $17-$19 hourly 
• Starting Pay: $17/hr
• At 3 Months: $17.50/hr
• At 6 Months: $18/hr

In your first year, you can progress from $17/hr to $19/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.

And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. 

Benefits + Perks:

We continually invest in our team members’ success because when our team members grow, we grow. Here is how we invest in you: 

• Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
• Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
• Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
• Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) 
• Education Support:  We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
• Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount!
• Professional Development: Extensive internal growth and professional development opportunities
• And more!

About the Role: 

We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:

• Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
• Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
• Complete customer paperwork and include thorough notes in our customer tracking system
• Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.

* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements.

* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.

* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).

* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).

General qualifications and requirements

• Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat).
• Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
• Must be able to read, write, speak and understand English
• Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
• Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
• Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions

Legal stuff

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.”

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? 

Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.

Unlock Your Earning Potential!

We offer a competitive starting hourly rate of $17/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:

• Pay Range: $17-$19 hourly 
• Starting Pay: $17/hr
• At 3 Months: $17.50/hr
• At 6 Months: $18/hr

In your first year, you can progress from $17/hr to $19/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.

And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. 

Benefits + Perks:

We continually invest in our team members’ success because when our team members grow, we grow. Here is how we invest in you: 

• Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
• Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
• Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
• Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) 
• Education Support:  We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
• Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount!
• Professional Development: Extensive internal growth and professional development opportunities
• And more!

About the Role: 

We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:

• Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
• Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
• Complete customer paperwork and include thorough notes in our customer tracking system
• Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.

* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements.

* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.

* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).

* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).

General qualifications and requirements

• Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat).
• Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
• Must be able to read, write, speak and understand English
• Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
• Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
• Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions

Legal stuff

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.”

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? 

Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.

Unlock Your Earning Potential!

We offer a competitive starting hourly rate of $17/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:

• Pay Range: $17-$19 hourly 
• Starting Pay: $17/hr
• At 3 Months: $17.50/hr
• At 6 Months: $18/hr

In your first year, you can progress from $17/hr to $19/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.

And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. 

Benefits + Perks:

We continually invest in our team members’ success because when our team members grow, we grow. Here is how we invest in you: 

• Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
• Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
• Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
• Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) 
• Education Support:  We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
• Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount!
• Professional Development: Extensive internal growth and professional development opportunities
• And more!

About the Role: 

We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:

• Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
• Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
• Complete customer paperwork and include thorough notes in our customer tracking system
• Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.

* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements.

* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.

* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).

* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).

General qualifications and requirements

• Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat).
• Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
• Must be able to read, write, speak and understand English
• Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
• Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
• Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions

Legal stuff

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.”

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? 

Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.

Unlock Your Earning Potential!

We offer a competitive starting hourly rate of $17/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:

• Pay Range: $17-$19 hourly 
• Starting Pay: $17/hr
• At 3 Months: $17.50/hr
• At 6 Months: $18/hr

In your first year, you can progress from $17/hr to $19/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.

And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. 

Benefits + Perks:

We continually invest in our team members’ success because when our team members grow, we grow. Here is how we invest in you: 

• Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
• Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
• Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
• Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) 
• Education Support:  We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
• Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount!
• Professional Development: Extensive internal growth and professional development opportunities
• And more!

About the Role: 

We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:

• Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
• Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
• Complete customer paperwork and include thorough notes in our customer tracking system
• Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.

* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements.

* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.

* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).

* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).

General qualifications and requirements

• Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat).
• Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
• Must be able to read, write, speak and understand English
• Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
• Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
• Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions

Legal stuff

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.”

About the Opportunity

Our commercial team is growing and looking for a Clinical Account Manager based in Nashville/Raleigh
to help support our growth. You will play a critical role in supporting Cleerly’s growth and
success of current clients/partners by making sure they understand our product offerings and
helping patients get Cleerly scans. Reporting to the Regional Director of Sales, this role will be
working with clinical partners to find expansion opportunities as well as to provide ongoing
clinical education to grow existing Cleerly accounts.

You will be responsible for identifying growth opportunities, maintaining relationships with
existing high-value partners, and representing Cleerly as a leader in the industry to positively
impact the lives of millions. The ideal candidate is highly motivated, has a clinical background, is
client focused, result-oriented, and mission-driven. You will work with clinics to ensure that they
are extremely successful with Cleerly’s cardiovascular diagnostic technology by proactively
supporting, educating, and providing high customer satisfaction. This is a customer- facing role
with a primary focus on spending time with customers including Cardiologists. This is a
field-based role, but you must be based in or near Nashville/Raleigh, as it will be a key market in
your assigned territory. 

Responsibilities

• Manage and maintain relationships with clinical partners to make sure they understand
  Cleerly and how Cleerly helps Providers in their treatment decisions for patients.

• Account development - Experience building and supporting strong clinical programs is
  preferred.

• Clinical / technical proficiency - Quick learner able to grasp new clinical/technical
  information and then disseminate to customers.

• Develop relationships with key account stakeholders, to include admin, admin support,
  key cardiologists, key referring physician practices, and key strategic personnel to drive
  awareness of Cleerly’s offerings and promote adoption.

• Customer-focused mentality.

• Drive new product and technology introductions for existing customers.

• Develop a qualified lead funnel within the existing base. Regular activities consist of
  formal presentations, peer-to-peer education, new physician training, and driving
  physician education.

• Use Salesforce.com to manage administrative tasks.

• Travel to various provider sites within a territory 50-80% of the time including the following states: NC, TN

Requirements

• Degree from accredited college/university.
• 5+ years of related sales or clinical experience (PA, NP, DNP or RN).
• Prior experience in medical device, cardiology pharmaceuticals, cardiology
  radio-pharmaceuticals, hospital, or medical software is highly desired.
• Highly coachable with the ability to learn and communicate complex programs and value
  propositions.
• Strong interpersonal and relationship-building skills, polished communications, the ability
  to manage multiple customer and internal company interactions.
• Effective project management skills while embracing change and driving solutions in
  otherwise chaotic environments.
• Exceptional written and verbal communication skills.
• A hard-worker, self-motivator with can-do approach and bias for action.
• Highly responsive with the ability to interpret appropriate next step actions.
• Ability to collaborate cross-functionally with both internal and external stakeholders
  across a vast geographic region.
• Experience with introducing new cardiovascular technologies into hospitals is highly
  desired.
• Ability to accurately assess and understand different stakeholders needs/wants. Process
  cross functional agendas and adjust strategy to achieve desired outcomes.
• Grit, high integrity, values-based work ethic.

The base salary range for this role is aligned to market benchmarks and determined by experience, skills, and internal equity.

This role is eligible for annual On Target Commission, resulting in the following base salary and Total Target Compensation (TTC) ranges:

• Base Salary: $130,000 - $140,000
• Commission: $90,000
• TTC: $220,000 - $230,000

*Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.) Additionally, stock options, paid benefits, and employee perks are part of your total rewards.

THE ROLE

As a Designated Support Engineer (DSE), you will be the technical anchor for our most strategic accounts, ensuring their mission-critical infrastructure thrives on the Everpure Platform. You will bridge the gap between complex technical troubleshooting and relationship management, acting as a trusted advisor who transforms potential disruptions into seamless operations. Joining a team with industry-leading NPS scores, you’ll collaborate closely with Engineering and Account teams to champion customer success and drive product excellence.

WHAT YOU'LL DO

• Drive Account Health and Stability: Act as the primary technical point of contact for named accounts, proactively identifying potential system risks and providing tailored architectural guidance to ensure long-term uptime.
• Orchestrate Complex Resolution: Lead the end-to-end troubleshooting of high-impact cases involving hardware, software, and environmental variables, ensuring a rapid return to service while maintaining professional, concise executive communications.
• Champion the Customer Voice: Represent customer needs in internal engineering reviews and lead high-stakes "hot" escalation calls, translating technical challenges into actionable product improvements.
• Scale Collective Intelligence: Mentor junior engineers through structured coaching and contribute high-quality technical documentation (FAQs/KBs) to the global Support knowledge base.
• Manage Critical Escalations: Own the lifecycle of support tickets from intake to resolution, maintaining accountability for KPIs related to response times and customer satisfaction.

WHAT YOU BRING

• Experience: A minimum of 5 years of experience in a customer-facing and or technical support role
• Technical Troubleshooting Mastery: Demonstrated expertise in diagnosing and resolving complex issues within multi-platform environments, including deep knowledge of operating systems (Linux, Windows, VMware) and Storage Area Networks (SAN).
• Advanced Networking & Infrastructure Savvy: Proficient in troubleshooting Fibre Channel, Ethernet, IP, and iSCSI protocols, with a strong understanding of enterprise server components (CPU, Chipset, Memory) and Hypervisors.
• Consultative Communication: Exceptional ability to translate technical jargon into business-impact language for executive leadership while building trust-based relationships with technical stakeholders.
• Operational Agility: Proven capability to manage multiple high-priority projects and support cases simultaneously, with the flexibility to support weekend, holiday, or on-call rotations as needed.
• Location: We are primarily an in-office environment and therefore, you will be expected to work from the Lehi or Raleigh office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

#LI-REMOTE

OVERVIEW

At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers manage their service department all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

This candidate will join a well-funded, fast-growing technology startup with the unique opportunity to lead the build-out of the industry’s leading operational platform.

As the Head of Enablement, you’ll operate at the intersection of strategy and execution. You’ll define how we equip Revenue, Marketing, BD, Professional Services, Customer Success, Customer Support, and our AI Center of Excellence (CoE) with the tools, training materials, and strategic partnership to deliver mutually agreed-upon exceptional outcomes. You’ll also own the BuildOps Academy as a strategic lever to reduce implementation time-to-value, facilitate customer product adoption, and enhance internal enablement efforts. You’ll centralize and lead all internal enablement resources and report to our Chief of Staff. If you thrive at the intersection of curriculum architecture, change management, and operational rigor, this is the role for you.

ROLES & RESPONSIBILITIES

• ^{Define and own the multi-year enablement vision and strategic roadmap, partnering with senior leaders across GTM, Post-Sale, our AI CoE, and Product to align priorities with business objectives and growth goals}

• ^{Define and execute the BuildOps Academy strategy: reduce implementation time to value, accelerate customer adoption, and serve as a reusable engine for internal enablement}

• ^{Lead and develop a team of functional enablement managers and analysts; set priorities, performance expectations, and a culture of continuous improvement}

• ^{Own and maintain our LMS (Docebo) as the source of truth for enablement content across functions and customers; establish governance for content creation, review cycles, and deprecation}

• ^{Embed AI into how enablement content is created, personalized, and measured—staying current on best-in-class approaches and bringing them into our programs}

• ^{Establish and track enablement KPIs (e.g., ramp time, certification completion, productivity uplift, customer time to value, Academy engagement) and prepare executive-ready communications that frame progress, gaps, and investment asks for ELT and board audiences}

IDEAL CANDIDATE

• Proven track record building and scaling enablement programs across multiple functions (Revenue, PS, CS, or similar) in a high-growth SaaS environment

• Familiarity with AI-powered enablement tooling (e.g., AI content creation, personalization engines, AI coaching) and a genuine enthusiasm for applying AI to enablement workflow)

• Strategic thinker who operates fluently in executive conversations while staying close enough to the work to guide quality and execution; influences without authority and aligns diverse stakeholders around a shared vision

• Data-driven mindset with experience defining success metrics, building dashboards, and using insights to iterate on programs

• 5+ years in enablement or learning & development, with at least 2+ years in a leadership role managing a team

• Hands-on experience with an LMS, including curriculum design, content governance, and reporting (Docebo strongly preferred)

• Clear, compelling communicator who can translate complex product or process information into engaging learning experiences

• This role is hybrid, requiring 3 days per week in office. Candidates should be based in Los Angeles, San Francisco, Raleigh, or Toronto.

ABOUT BUILDOPS

Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry!

We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here.

This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal). Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.

At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you. 🚀

Compensation:

• $160,000 - $200,000 base salary range + annual bonus

OVERVIEW

At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers manage their service department all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

This candidate will join a well-funded, fast-growing technology startup with the unique opportunity to lead the build-out of the industry’s leading operational platform.

As the Head of Enablement, you’ll operate at the intersection of strategy and execution. You’ll define how we equip Revenue, Marketing, BD, Professional Services, Customer Success, Customer Support, and our AI Center of Excellence (CoE) with the tools, training materials, and strategic partnership to deliver mutually agreed-upon exceptional outcomes. You’ll also own the BuildOps Academy as a strategic lever to reduce implementation time-to-value, facilitate customer product adoption, and enhance internal enablement efforts. You’ll centralize and lead all internal enablement resources and report to our Chief of Staff. If you thrive at the intersection of curriculum architecture, change management, and operational rigor, this is the role for you.

ROLES & RESPONSIBILITIES

• ^{Define and own the multi-year enablement vision and strategic roadmap, partnering with senior leaders across GTM, Post-Sale, our AI CoE, and Product to align priorities with business objectives and growth goals}

• ^{Define and execute the BuildOps Academy strategy: reduce implementation time to value, accelerate customer adoption, and serve as a reusable engine for internal enablement}

• ^{Lead and develop a team of functional enablement managers and analysts; set priorities, performance expectations, and a culture of continuous improvement}

• ^{Own and maintain our LMS (Docebo) as the source of truth for enablement content across functions and customers; establish governance for content creation, review cycles, and deprecation}

• ^{Embed AI into how enablement content is created, personalized, and measured—staying current on best-in-class approaches and bringing them into our programs}

• ^{Establish and track enablement KPIs (e.g., ramp time, certification completion, productivity uplift, customer time to value, Academy engagement) and prepare executive-ready communications that frame progress, gaps, and investment asks for ELT and board audiences}

IDEAL CANDIDATE

• Proven track record building and scaling enablement programs across multiple functions (Revenue, PS, CS, or similar) in a high-growth SaaS environment

• Familiarity with AI-powered enablement tooling (e.g., AI content creation, personalization engines, AI coaching) and a genuine enthusiasm for applying AI to enablement workflow)

• Strategic thinker who operates fluently in executive conversations while staying close enough to the work to guide quality and execution; influences without authority and aligns diverse stakeholders around a shared vision

• Data-driven mindset with experience defining success metrics, building dashboards, and using insights to iterate on programs

• 5+ years in enablement or learning & development, with at least 2+ years in a leadership role managing a team

• Hands-on experience with an LMS, including curriculum design, content governance, and reporting (Docebo strongly preferred)

• Clear, compelling communicator who can translate complex product or process information into engaging learning experiences

• This role is hybrid, requiring 3 days per week in office. Candidates should be based in Los Angeles, San Francisco, Raleigh, or Toronto.

ABOUT BUILDOPS

Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry!

We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here.

This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal). Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.

At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you. 🚀

Compensation:

• $167,000 - $220,000 base salary range + annual bonus

OVERVIEW

At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers manage their service department all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

This candidate will join a well-funded, fast-growing technology startup with the unique opportunity to lead the build-out of the industry’s leading operational platform.

As the Head of Enablement, you’ll operate at the intersection of strategy and execution. You’ll define how we equip Revenue, Marketing, BD, Professional Services, Customer Success, Customer Support, and our AI Center of Excellence (CoE) with the tools, training materials, and strategic partnership to deliver mutually agreed-upon exceptional outcomes. You’ll also own the BuildOps Academy as a strategic lever to reduce implementation time-to-value, facilitate customer product adoption, and enhance internal enablement efforts. You’ll centralize and lead all internal enablement resources and report to our Chief of Staff. If you thrive at the intersection of curriculum architecture, change management, and operational rigor, this is the role for you.

ROLES & RESPONSIBILITIES

• ^{Define and own the multi-year enablement vision and strategic roadmap, partnering with senior leaders across GTM, Post-Sale, our AI CoE, and Product to align priorities with business objectives and growth goals}

• ^{Define and execute the BuildOps Academy strategy: reduce implementation time to value, accelerate customer adoption, and serve as a reusable engine for internal enablement}

• ^{Lead and develop a team of functional enablement managers and analysts; set priorities, performance expectations, and a culture of continuous improvement}

• ^{Own and maintain our LMS (Docebo) as the source of truth for enablement content across functions and customers; establish governance for content creation, review cycles, and deprecation}

• ^{Embed AI into how enablement content is created, personalized, and measured—staying current on best-in-class approaches and bringing them into our programs}

• ^{Establish and track enablement KPIs (e.g., ramp time, certification completion, productivity uplift, customer time to value, Academy engagement) and prepare executive-ready communications that frame progress, gaps, and investment asks for ELT and board audiences}

IDEAL CANDIDATE

• Proven track record building and scaling enablement programs across multiple functions (Revenue, PS, CS, or similar) in a high-growth SaaS environment

• Familiarity with AI-powered enablement tooling (e.g., AI content creation, personalization engines, AI coaching) and a genuine enthusiasm for applying AI to enablement workflow)

• Strategic thinker who operates fluently in executive conversations while staying close enough to the work to guide quality and execution; influences without authority and aligns diverse stakeholders around a shared vision

• Data-driven mindset with experience defining success metrics, building dashboards, and using insights to iterate on programs

• 5+ years in enablement or learning & development, with at least 2+ years in a leadership role managing a team

• Hands-on experience with an LMS, including curriculum design, content governance, and reporting (Docebo strongly preferred)

• Clear, compelling communicator who can translate complex product or process information into engaging learning experiences

• This role is hybrid, requiring 3 days per week in office. Candidates should be based in Los Angeles, San Francisco, Raleigh, or Toronto.

ABOUT BUILDOPS

Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry!

We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here.

This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal). Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.

At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you. 🚀

Compensation:

• $185,000 - $231,000 base salary range + annual bonus

The Team + The Role

Pendo’s Commercial Sales organization helps small-to-midsize businesses understand, adopt, and expand the value they get from Pendo’s products. The team partners closely with Customer Success, Solutions Engineering, Legal, and Finance to support customer acquisition, retention, expansion, and long-term value realization.

The Account Executive Commercial Sales (SMB) will own the full customer lifecycle across a territory of SMB accounts with fewer than 300 employees. This role combines net-new sales, account management, renewals, expansions, and churn mitigation into a single point of accountability for revenue growth across the customer journey.

This role is based in our Raleigh office.

What this looks like day-to-day

• Product expertise: Develop a deep understanding of Pendo’s products and how they solve customer challenges. Use that expertise to guide prospects and customers through value-based conversations.
• Full-cycle ownership: Own the full sales cycle for net-new prospects and current customers from discovery through close. Lead expansion and renewal strategies across your book of business.
• Pipeline generation: Build consistent weekly pipeline generation in collaboration with business development. Maintain a rolling forecast and consistently work toward pipeline creation and bookings targets.
• Discovery and evaluation: Lead value-based discovery to uncover customer challenges and align Pendo’s platform as the solution. Navigate free trials and proof-of-concept evaluations with prospects and customers.
• Customer relationships: Build executive-level customer relationships while partnering internally to address technical needs. Serve as the primary point of contact for customers and support long-term value realization.
• Account planning: Create and execute account plans that drive net-new opportunities, expansion, and long-term growth. Use customer goals and business needs to identify the right next steps across the lifecycle.
• Commercial execution: Develop and deliver pricing proposals, negotiate contracts, and manage billing questions and renewal transactions with precision. Partner with Legal and Finance to support clean deal execution.
• Sales operations: Maintain timely and accurate records of activities in Salesforce and other sales tech stack tools. Keep pipeline, account, and customer information current to support forecasting and execution.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Account Executives don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• Active use of AI-powered tools and automation in daily workflows to increase efficiency and impact, with the ability to translate emerging AI capabilities into practical business advantage.
• 1+ year of experience in B2B SaaS net-new sales and account management with closing responsibilities.
• Proven ability to manage a full sales cycle, including renewals and expansions.
• Experience providing tailored technical product demonstrations to net-new and existing customers.
• Strong negotiation and contract management skills.
• Demonstrated track record of consistent goal attainment.
• Business acumen with an understanding of SaaS metrics and customer value drivers.
• Competency with sales pipeline management and CRM tools, including Salesforce.com.
• Excellent communication, organizational, and interpersonal skills.
• Bachelor’s degree or equivalent work experience.

Nice-to-haves

• Training in MEDDICC and/or Force Management methodologies.
• Experience managing a territory of SMB and/or emerging market accounts.
• High emotional intelligence and the ability to resolve conflict with empathy.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Desire to learn and grow within a team-based culture.
• Self-motivated, proactive team player.
• Excellent time and process management skills, with a strong focus on follow-through.
• Commitment to treating sales as a craft and continuously refining skills to adapt to an evolving market.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.

Compensation: The expected on-target-earnings (OTE) range for this role to be performed in Raleigh, NC is $115,000 - $140,000 OTE with a 50/50 base-to-variable split.

Benefits: Highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

The Team + The Role

The Enterprise Sales team at Pendo partners with some of the world’s largest organizations to improve and transform their digital experiences. The team operates in a fast-paced, collaborative environment and works closely with Solutions Engineering, Customer Success, Legal, Product, and executive leadership to drive meaningful business outcomes. Enterprise Sales values clear execution, strong partnership, and disciplined sales practices to win complex enterprise opportunities.

As an Account Director, Enterprise Sales, you will lead complex enterprise deals and own multi-stakeholder sales cycles with organizations of 1,500+ employees. You will build executive relationships, develop multi-year account strategies, generate high-quality pipeline, and apply MEDDPICC and Force Management principles to drive forecast accuracy and long-term customer value.

This is a remote role based in the Southeast.

What this looks like day-to-day

• Enterprise deal leadership: Act as the internal lead for complex enterprise opportunities, coordinating cross-functional partners across Solutions Engineering, Customer Success, Legal, Product, and executive leadership. You keep the team aligned, the deal strategy clear, and the process moving with urgency and discipline.
• Executive relationship building: Build and maintain strong relationships across the C-suite, IT, and business leadership within organizations of 1,500+ employees. You understand stakeholder priorities and connect Pendo’s value to meaningful business outcomes.
• Value-based selling: Lead sales cycles focused on solving meaningful business problems and supporting digital transformation initiatives. You shape the value narrative, guide customers through complex decisions, and position Pendo as a strategic partner.
• Sales methodology and forecasting: Apply MEDDPICC and Force Management principles to manage complex, multi-stakeholder sales cycles. You maintain strong deal hygiene, identify risk early, and support accurate forecasting.
• Account strategy and expansion: Develop and execute multi-year account strategies that expand Pendo’s presence within enterprise customers. You identify growth opportunities, prioritize high-impact activities, and build plans that deliver long-term customer value.
• Pipeline generation: Consistently generate and maintain a high-quality pipeline through proactive prospecting and account development. You take ownership of pipeline health and create opportunities through disciplined, strategic outreach.
• AI-enabled productivity: Use AI tools and insights to improve sales preparation, productivity, and customer engagement. You look for practical ways to work faster, communicate more effectively, and make better decisions in a fast-moving environment.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Account Directors don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• Proven track record of success in enterprise software sales, including SaaS or application software, selling into organizations with 1,500+ employees.
• Experience using MEDDPICC and/or Force Management to manage complex, multi-stakeholder sales cycles.
• Demonstrated ability to generate pipeline independently through strategic prospecting and account development.
• Experience leading cross-functional deal teams across Solutions Engineering, Legal, Customer Success, and executive stakeholders to close enterprise agreements.
• Comfort using AI tools to improve sales efficiency, preparation, and customer engagement.

Nice-to-haves

• Experience working in a startup or high-growth environment where you navigated ambiguity and built new processes or approaches.
• Success selling emerging or innovative technologies that required educating the market and shaping the value narrative.
• A track record of perseverance and resilience in professional or personal pursuits.
• Demonstrated ability to mentor peers and contribute to the overall development of the sales organization.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.

Compensation: The expected On-Target Earnings (OTE) range for this role is $280K-$320K, with a 50/50 base-to-variable compensation split.

Benefits: Highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Job Summary of the Sales Representative

The Sales Representative will work with the Area Managers to achieve sales revenue targets and grow market share for a specified territory by promoting, selling and servicing Axogen’s portfolio of nerve repair products. The Sales Rep will also practice good, ethical territory management in terms of organization, planning administration and expense planning and control. They need to increase sales and revenue by aggressively targeting and developing existing as well as new accounts. The Sales Rep will also train appropriate medical staff on Axogen products and procedures as well as meet expectations as defined by the Sales Management Team.

Job Requirements of the Sales Representative

• Bachelor’s degree required
• 2+ years sales experience; medical device experience preferred
• Computer literacy; good written and verbal communication skills
• Willing to travel as necessary
• Must reside in the territory

Job Responsibilities of the Sales Representative

The specific duties of the Sales Representative include but are not limited to:

• Develop and maintain accurate account and territory records
• Effectively manage time to ensure maximum coverage of targeted accounts within territory in order to achieve optimum level of exposure and results
• Develop and act on plans which identify growth opportunities within current and competitive customer accounts
• Manage field inventory to optimally balance availability of product with inventory costs
• Control and manage expenses in the most cost effective manner for the company
• Establish and maintain effective working relationships with internal/external key decision makers, customers and their staff, administrative staff, etc.
• Plan, implement and deliver effective sales/product presentations to customers, defining objectives and measuring success
• Probe to understand and confirm customers’ needs, handle objections and gain commitment
• Proactively develop knowledge, skills and abilities in all relevant areas i.e. clinical, technical, product and sales skills
• Participate in product and skill development programs and activities such as classroom education, role playing, on-th-job training, and other relevant activities that assist in the development of the team and yourself
• Adherence with all company policies and procedures i.e. Sunshine Act, AdvaMed, etc.
• Compliance with all safety standards, policies and regulations
• Compliance with all company policies, procedures and SOPs

Territory

#LI-AC1

Benefits/Compensation

THE ROLE

As a Technical Services Engineer - Portworx, you are the critical link between our customers’ complex cloud-native ambitions and the seamless performance of the Portworx® by Everpure™ platform. You’ll ensure the success of large-scale deployments across public and private clouds by resolving intricate technical hurdles that directly impact business continuity. Collaborating closely with Engineering and Product teams, you will champion the customer voice to drive product reliability and innovation in the Kubernetes ecosystem.

WHAT YOU'LL DO

• Optimize Cloud-Native Resilience: Diagnose and resolve complex technical issues across the software stack—including Kubernetes, OpenShift, and major cloud providers—to ensure high availability for customer application workflows.
• Drive Proactive Problem Resolution: Analyze system logs and telemetry to reproduce issues, partnering with Engineering to develop long-term fixes and strategies that prevent recurring outages.
• Champion Customer Success: Manage the full lifecycle of technical support cases, providing expert guidance during critical production phases and POCs to maintain the highest levels of customer satisfaction and platform adoption.
• Knowledge Leadership: Translate complex technical resolutions into accessible documentation and internal knowledge base articles to accelerate future incident response and empower the global support community.

WHAT YOU BRING

• Bachelor's Degree in a technical field and/or related technical experience.
• Minimum 2-4 years of experience in customer-facing, technical support work/SRE
• Cloud-Native Expertise: Deep technical proficiency in managing and troubleshooting container orchestration platforms (such as Kubernetes, OpenShift, or VMware Tanzu) and cloud infrastructure (AWS, Azure, or IBM Cloud).
• Technical Problem Solving: Proven ability to triage and resolve sophisticated software stack issues, utilizing debugging tools and collaborating with engineering teams to navigate high-pressure escalations.
• Operational Communication: Strong fluency in English with the ability to articulate technical concepts clearly to both internal stakeholders and external partners, ensuring transparency during critical events.
• Agile Mindset: Readiness to participate in shift rotations and on-call schedules to support our global customer base, combined with a self-motivated drive to take ownership of customer outcomes.
• In-Office Presence: We are primarily an in-office environment and therefore, you will be expected to work from the North Carolina  office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

#LI-ONSITE

THE ROLE

As a Senior Integrated Marketing Manager, you will be the architect of the end-to-end customer journey, developing and orchestrating integrated GTM journeys and campaigns, and leading a cross-functional team to drive brand awareness, customer engagement, pipeline progression, and revenue growth. You will lead cross-functional "rhythms" across Web, Digital, and Brand teams to ensure the Everpure story resonates deeply with our target buying groups. Your mission is to bridge the gap between brand awareness and revenue growth by orchestrating "moments that matter" throughout the customer lifecycle. This is a high-visibility role where your strategic influence directly shapes how the market experiences the Everpure Platform.

WHAT YOU'LL DO

• Design and Orchestrate Integrated GTM Journeys and Campaigns: Lead the development of end-to-end marketing campaigns that move target segments through the funnel, utilizing a data-driven "jobs-to-be-done" (JTBD) framework to deliver personalized, multi-channel experiences.
• Drive Cross-Functional Execution and Alignment: Act as the central hub for marketing operations, collaborating with MOPS, Digital, and Product teams to activate automation and ensure a consistent, unified voice across all Everpure touchpoints.
• Optimize Performance and Pipeline Acceleration: Define and monitor key performance indicators (KPIs) such as buying group coverage and pipeline progression, rapidly iterating on strategies to improve conversion rates and maximize marketing ROI.
• Lead Strategic Communication and Stakeholder Management: Present journey strategies and campaign results to executive leadership, fostering a culture of transparency while managing external agency partnerships to extend our internal capabilities.
• In-Office Collaboration: We are primarily an in-office environment and therefore, you will be expected to work from our Raleigh office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• Expertise in B2B Integrated Marketing Strategy: Extensive experience building and leading multi-channel integrated marketing campaigns within the B2B technology sector (IT, data storage, or cloud computing preferred).
• Customer Journey Mastery: Proven ability to map complex buyer lifecycles and implement personalization and segmentation strategies that drive measurable engagement and revenue impact.
• Collaborative Leadership: Demonstrated success in leading cross-functional teams and managing complex projects through influential communication and transparent stakeholder management.
• Analytical Decision-Making: Proficiency with marketing technology stacks and analytics tools to interpret performance signals and translate raw data into actionable campaign optimizations.

#LI-ONSITE

#LI-KT1

  #LI-ONSITE

We’re hiring a Salesforce Administrator to help scale the operational backbone of the BuildOps GTM motion. Salesforce is the center of our go-to-market motion — and we need someone who can build, optimize, and evolve the platform at high speed while maintaining enterprise-grade quality and control.

This role requires deep Salesforce administration expertise and strong Quote-to-Cash (QTC) experience, including hands-on familiarity with Salesforce CPQ and downstream revenue workflows involving RCA, ARM, or similar revenue accounting tools.

If you thrive in fast-paced environments, enjoy solving complex GTM process challenges, and consistently deliver fast + thorough outcomes, you’ll excel here.

What You’ll Do

Optimize and Scale Salesforce

• Administer and optimize Salesforce across Sales, Marketing, Customer Success, and Finance
• Build and maintain scalable automation using Flows, validation rules, approval processes, and custom objects
• Drive clean, scalable architecture that supports rapid growth and evolving business needs
• Manage user access, roles, profiles, permission sets, and governance best practices
• Lead deployments, release cycles, sandbox strategy, QA, UAT coordination, and change management
• Maintain documentation and system standards while moving fast
• Ensure data cleanliness and enforce process compliance through smart controls and automation

Drive Quote-to-Cash Execution

• Own Salesforce CPQ configuration: products, bundles, pricing, discounting, approvals, renewals, amendments, and contracting workflows
• Build and optimize end-to-end Quote-to-Cash processes (Opportunity → Quote → Contract → Billing → Revenue)
• Partner with Finance to ensure clean revenue processes aligned with revenue recognition requirements
• Support integrations and workflows tied to RCA, ARM, and other revenue automation tools
• Continuously improve quoting speed, accuracy, and compliance through automation and smarter system design

Partner Across the Business

• Work closely with Sales leadership, Finance, Deal Desk, Customer Success, and GTM teams
• Translate evolving business requirements into system execution quickly and correctly
• Train users, improve adoption, and enforce best practices without slowing the business down

What We’re Looking For

Experience

• 5–7+ years of Salesforce Administrator experience (required)
• Proven success supporting high-growth SaaS GTM organizations
• Deep expertise in Salesforce CPQ (required)
• Strong experience supporting Quote-to-Cash workflows
• Experience operating in environments with frequent change, shifting priorities, and aggressive scaling goals

Certifications (Required)

• Salesforce Certified Administrator
• Salesforce Advanced Administrator
• Salesforce CPQ Specialist (strongly preferred / ideal)

Additional certifications (Platform App Builder, Sales Cloud Consultant, Revenue Cloud Consultant) are a plus.

Technical Skillset

• Expert-level Salesforce Flow experience (record-triggered, scheduled, screen flows)
• Strong understanding of Salesforce data architecture and object modeling
• Experience managing integrations and working alongside technical teams (APIs, middleware, ETL tools)

Additional Skillset

• Extreme Ownership: Takes responsibility for outcomes and drives work to completion without being chased.
• Bias for Action: Moves quickly in ambiguous environments while maintaining high quality.
• Strong Stakeholder Management: Partners effectively across Sales, Finance, CS, and Marketing and all other partner teams across the organization
• Team Player: Works well within a team environment alongside teammates and stakeholders
• Clear Communicator: Explains technical concepts in business terms and sets expectations proactively.
• Adaptable & Resilient: Thrives in fast-paced, frequently changing environments.
• High Standards: Cares deeply about data integrity, process discipline, and system performance.

Compensation: $120,000 to $160,000 base salary + performance bonus

Tenstorrent is seeking an experienced Field Application Engineer to champion our revolutionary RISC-V CPU and AI accelerator IP products with customers worldwide. You will own end-to-end technical engagements, translating complex architectural advantages into customer wins while shaping our product roadmap through direct market feedback. If you combine deep technical expertise with exceptional customer engagement skills and want to drive the adoption of next-generation compute IP, join our team.

This role is hybrid, based out of the United States or Canada near one of our main office locations.

We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting.

Who You Are

• A customer-focused engineer with proven success in CPU/GPU/NPU IP sales engagements.
• Technical expert who can articulate complex architectural benefits and conduct deep-dive analyses.
• Self-driven professional who independently manages multiple customer relationships from discovery to win.
• Strategic thinker who identifies customer pain points and positions solutions effectively.

What We Need

• 7+ years in the semiconductor industry with a degree in EE or related field including customer-facing roles in CPU IP.
• Hands-on expertise with ASIC design flows, IP integration, and relevant design views (.lib, LEF, ICL, PDL).
• Deep technical knowledge of CPU architectures, semiconductor technologies, and system-level design.
• Exceptional presentation and communication skills with ability to engage all organizational levels.
• Proven track record of technical wins and managing multiple simultaneous accounts.

What You Will Learn

• How to position cutting-edge RISC-V and AI accelerator IP against industry incumbents.
• Advanced customer engagement strategies for complex technical sales in the semiconductor industry.
• Direct influence on product development through customer feedback and market insights.
• The complete IP business cycle from evaluation through design win and production success.

Compensation for all engineers at Tenstorrent ranges from $100k - $500k including base and variable compensation targets. Experience, skills, education, background and location all impact the actual offer made.

Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.

The Team + The Role

Pendo’s Revenue Accounting team supports the order-to-cash process and helps ensure revenue is recognized accurately, efficiently, and in compliance with technical accounting standards. The team partners closely with Sales, Revenue Operations, Systems, and external auditors to translate complex revenue requirements into scalable processes.

As a Sr. Revenue Accountant, you will contribute to the revenue recognition process end to end, with a focus on ASC 606, complex contract review, technical accounting research, and monthly revenue reporting. You will help reduce manual work by leveraging automation tools, data flows, integrations, and AI-enabled tools while coaching junior team members and strengthening cross-functional alignment.

This role is a hybrid role based in our Raleigh office.

What this looks like day-to-day

• Revenue accounting and contract review: Review complex customer contracts for ASC 606 considerations and assess the operational impact of contract terms. Research and document policy positions on areas such as standalone selling price, variable consideration, and contract modifications.
• Technical accounting documentation: Draft technical accounting memos and documentation for accounting policy elections, including ASC 606-related positions. Communicate conclusions clearly to internal stakeholders and external auditors.
• Systems and process improvement: Research and support the adoption of new accounting systems, features, and automation opportunities. Partner with cross-functional stakeholders to improve alignment, reduce manual revenue processes, and scale revenue operations as Pendo grows.
• Training and cross-functional enablement: Develop training and documentation for cross-functional teams to support consistent understanding and compliant application of complex revenue policies. Help ensure Sales, Revenue Operations, and Systems teams have clear guidance on revenue-related processes.
• Monthly close and reporting: Participate in month-end close and support accurate monthly revenue reporting. Perform key revenue review controls, variance analysis, and process improvements that help shorten timelines while maintaining compliance.
• Team mentorship: Coach and mentor junior team members on daily challenges, technical accounting principles, and professional development within the revenue recognition function. Review work thoughtfully and help raise the quality and consistency of team output.
• AI-enabled accounting work: Leverage AI-enabled tools to improve efficiency in technical accounting research, memo drafting, and complex problem-solving. Apply sound judgment when evaluating outputs and incorporating AI into accounting and finance workflows.
• Additional accounting support: Perform other accounting duties as assigned. Balance flexibility with ownership while supporting the broader needs of the accounting organization.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Sr. Revenue Accountants don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• Bachelor’s degree in accounting or a closely related field.
• 4+ years of relevant experience in technical revenue accounting, preferably with a combination of public accounting and fast-paced SaaS industry experience.
• Deep, practical working knowledge of ASC 606, including standalone selling price, variable consideration, and contract modifications.
• Practical experience supporting SaaS revenue models and applying technical accounting guidance to real order-to-cash processes.
• Experience supporting financial reporting, including revenue variance analysis and key revenue review controls.
• Advanced proficiency in Microsoft Excel.
• Strong proficiency using generative AI tools, including optimizing prompts, evaluating outputs, and understanding how AI can support technical research and accounting problem-solving.
• Detail-oriented approach with strong problem-solving and analytical skills.
• Experience reviewing junior team members’ work and mentoring others on technical accounting principles and professional development.

Nice-to-haves

• Workday Financials experience.
• Salesforce experience.
• CPA license.
• Zuora experience.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.

Compensation: The expected salary range for this role to be performed in Raleigh, NC is USD 102,600 - USD 123,000.

Benefits: Pendo offers highly competitive, employer-heavy coverage in the United States, including $0 premium options, a strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

The Team + The Role

The Enterprise Sales team at Pendo is focused on penetrating Pendo’s most significant untapped accounts, onboarding them onto the Pendo platform, and expanding relationships within the existing customer base. The team is responsible for driving enterprise account growth through disciplined execution, strong customer partnership, and close collaboration across Marketing, Product, and Customer Success.

As RVP, Enterprise Sales, you will report to the AVP of Enterprise Sales and build, manage, and scale a team of high-performing Enterprise Account Directors. You will set the strategy for net-new sales growth, enterprise account expansion, new logo acquisition, forecasting, and sales execution across diverse verticals and geographies.

This is a remote role based in the United States.

What this looks like day-to-day

• Team leadership: Select, onboard, develop, motivate, promote, and manage a team of Enterprise Account Directors. You build a high-performing sales culture grounded in accountability, collaboration, execution, and servant leadership.
• Enterprise growth strategy: Define and execute strategies to grow net-new sales within existing Enterprise accounts and expand Pendo’s footprint through new logo acquisition. You identify where the team should focus and translate growth priorities into clear operating plans.
• Pipeline development: Enable the team to aggressively prospect, identify, qualify, and develop enterprise pipeline. You coach account strategy, inspect pipeline quality, and ensure the team is creating enough opportunity to support sustainable growth.
• Cross-functional alignment: Partner closely with Marketing, Product, Customer Success, and other internal teams to drive customer satisfaction and enterprise account outcomes. You create alignment across teams so customers receive a coordinated, high-quality experience.
• Performance analysis: Analyze industry trends, sales performance, and team metrics to guide execution and accelerate results. You use data to identify risks, prioritize action, and improve sales productivity.
• Sales execution: Drive excellence in sales execution by leveraging the Pendo Value Framework. You reinforce strong value-based selling, coach complex enterprise deal strategy, and help the team execute consistently across opportunities.
• Forecast management: Develop, monitor, and maintain accurate Enterprise sales forecasts. You bring rigor to inspection, methodology, and forecast discipline so the business has clear visibility into performance.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great RVPs don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 4+ years of experience building and managing a high-performing SaaS sales team selling to Enterprise accounts.
• 7+ years of experience selling enterprise technology in a fast-paced environment.
• Experience building Enterprise businesses from the ground up.
• Track record of overachievement in enterprise sales leadership or enterprise technology sales.
• Strong command of value-based sales methodology and the ability to collaborate effectively in a decentralized environment.
• Demonstrated ability to adapt and lead in a fast-changing environment.
• Experience implementing MEDDICC and Force Management.

Nice-to-haves

• MEDDICC certification.
• Force Management certification.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.

Compensation: The expected On-Target Earnings (OTE) range for this role is $326K-$410K, with a 50/50 base-to-variable compensation split.

Benefits: Highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Senior Partnership Account Manager 

Collibra is looking for a Senior Partner Account Manager to lead and grow our partner-driven business. You will identify key growth areas and ensure seamless execution by aligning with regional Field Sales teams. This cross-functional role requires close collaboration with our Marketing, Engineering, and Product teams to develop a world-class partner ecosystem.

This is a hybrid role based in our Raleigh office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

Senior Partner Account Managers at Collibra are responsible for

• Strategic relationship management: cultivating a high-performing partner ecosystem; driving initiatives that accelerate new business acquisition, expansion, and customer retention.
• Partner advocacy & enablement: serving as the primary lead for GSIs, SIs, AI/Tech Partners; prioritizing territory coverage and elevating technical proficiency across the partner network.
• Go-to-market orchestration: leading joint account mapping, strategic planning, and QBRs to align partner capabilities with Collibra’s regional sales targets.
• Pipeline intelligence: driving rigorous joint pipeline reviews and forecasting to ensure predictable growth and market penetration.
• Cross-functional execution: collaborating on high-impact marketing activities and roadshows.
• Regional presence: traveling within the region to cement partner loyalty, with occasional international travel for global Collibra summits.

You have

• 7+ years of software industry experience with a demonstrated ability to recruit, onboard, and scale high-performing partner ecosystems.
• A strong track record in partner-led sales and enablement; prior experience in direct solution sales or consulting is highly valued.
• Expertise in SaaS, specifically within Data Governance, AI Governance, Data Management, Analytics, or BI. You understand the "data-first" landscape.
• An innate ability to build influential relationships, from cultivating existing alliances to identifying and winning new strategic partners.
• Experience driving joint marketing initiatives and supporting complex sales cycles through partner channels.
• Bachelor’s Degree in a technical or business-related field.
• This position is not eligible for visa sponsorship.

You are

• Able to articulate complex value propositions to both technical and non-technical audiences, with the gravitas to influence executive stakeholders internally and externally.
• Naturally collaborative and able to navigate a matrixed organization, building bridges across Marketing, Engineering, and Sales to achieve shared goals.
• Comfortable pivoting between diverse topics and stakeholders, maintaining high engagement whether you are in a partner QBR or an internal product deep-dive.
• Deeply curious about the evolving data landscape and committed to helping global enterprises unlock the strategic value of their data.
• You understand the critical role Data Governance, AI Governance and Data Management play in the success of large-scale, modern organizations.

Reporting to Collibra’s Global Alliances Lead, measures of success are

• Within your first month, you will be engaging with every partner in your region and understanding our joint value proposition with them.
• Within your third month, you will be connecting partners to the field sales team to support Collibra customers and prospects and increase the volume and velocity of partner-sourced and partner-influenced opportunities.
• Within your sixth month, you will be managing the region autonomously and identifying and prioritizing regional partner initiatives that align with Collibra’s market strategy: increase in new business acquisition, account expansion, and partner-led customer retention.

Compensation for this role

The standard base salary range for this position is $152,000.00 - $190,000.00 per year. This position is eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location. In addition to base salary, we offer a competitive total rewards package, including bonus potential, equity for eligible roles, a Flex Fund monthly stipend, pension/401k plans, and more.

The Team + The Role

Pendo’s Commercial Sales organization drives revenue growth across growth-stage and SMB customer segments. The team helps customers understand, adopt, and expand the value they get from Pendo while creating a consistent revenue motion across prospecting, acquisition, account management, renewals, expansions, and retention. This work matters because it connects customer outcomes directly to Pendo’s long-term growth.

As a Sr. Account Executive, you will own the full customer lifecycle within a primary territory of growth-stage businesses with more than 300 employees, with secondary focus on small to mid-sized businesses. You will serve as the primary point of contact for customers in your book of business, leading net-new acquisition, account management, renewals, expansions, and churn mitigation. You will partner with Customer Success, Solutions Engineering, Legal, and Finance to deliver long-term customer value while achieving quarterly sales and retention targets.

This role is based in our Raleigh office.

What this looks like day-to-day

• Develop product expertise: Build deep understanding of Pendo’s products and how they solve customer challenges. Use that knowledge to guide discovery, shape solutions, and support both net-new and existing customer conversations.
• Own the full sales cycle: Manage net-new prospects and current customers from discovery through close. Lead expansion and renewal strategies within your book of business while maintaining clear accountability across the customer journey.
• Generate pipeline consistently: Build consistent weekly pipeline generation in partnership with business development. Identify new opportunities across your territory and create steady momentum toward pipeline creation and bookings targets.
• Manage forecast and targets: Own a rolling forecast and maintain clear visibility into pipeline health. Track progress against pipeline creation, bookings, renewal, and retention goals with accuracy and discipline.
• Lead value-based discovery: Uncover customer challenges through consultative discovery and align Pendo’s platform to the outcomes customers need. Translate customer needs into clear solution narratives that support confident buying decisions.
• Navigate trials and evaluations: Guide prospects through free trials and proof of concept evaluations. Help customers assess product value, understand fit, and move through the buying process with clarity.
• Build customer relationships: Develop executive-level customer relationships while partnering internally to address technical needs. Work cross-functionally to support value realization and build durable customer partnerships.
• Create account plans: Build and execute account plans that drive net-new opportunities, expansion, and long-term growth. Use customer context, business goals, and product adoption signals to identify the right next steps.
• Manage proposals and contracts: Develop and deliver pricing proposals, negotiate contracts, and manage billing questions and renewal transactions with precision. Keep deals organized and moving with strong process discipline.
• Maintain sales systems: Keep timely and accurate records of activities in Salesforce and other tools across the sales tech stack. Ensure account, opportunity, and forecast information is current and actionable.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Sr. Account Executives don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 3+ years of experience in B2B SaaS net-new sales and account management with closing responsibilities.
• Proven ability to manage a full sales cycle, including renewals and expansions.
• Demonstrated track record of consistent goal attainment in a quota-carrying sales environment.
• Experience providing tailored technical product demonstrations to net-new and existing customers.
• Strong negotiation and contract management skills.
• Business acumen with an understanding of SaaS metrics and customer value drivers.
• Competency with sales pipeline management and CRM tools, including Salesforce.com.
• Excellent communication, organizational, and interpersonal skills.
• Active use of AI-powered tools and automation in daily workflows to increase efficiency and impact, with the ability to translate emerging AI capabilities into practical business value.
• Bachelor’s degree or equivalent work experience.

Nice-to-haves

• Training in MEDDICC and/or Force Management methodologies.
• Experience managing a territory of SMB and/or emerging market accounts.
• High emotional intelligence and the ability to resolve conflict with empathy.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Desire to learn and grow within a team-based culture.
• Self-motivated, proactive approach with strong team orientation.
• Excellent time and process management skills, with the discipline to ensure nothing slips through the cracks.
• Commitment to treating work like a craft by continuously honing and refining skills in an ever-changing landscape.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.

Compensation: The expected on-target-earnings (OTE) range for this role in Raleigh, NC is $140,000 - $200,000 (on a 50/50 base-to-variable split).

Benefits: Highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

The Team + The Role

Pendo’s Commercial Sales organization helps growth-stage and small-to-midsize businesses understand, adopt, and expand the value they get from Pendo’s products. The team partners closely with Customer Success, Solutions Engineering, Legal, and Finance to support customer acquisition, retention, expansion, and long-term value realization.

The Account Executive Commercial Sales (SMB/Growth) will own the full customer lifecycle across a territory primarily focused on growth-stage businesses with fewer than 300 employees, with additional scope across SMB accounts. This role combines net-new sales, account management, renewals, expansions, and churn mitigation into a single point of accountability for revenue growth across the customer journey.

This role is based in our Raleigh office.

What this looks like day-to-day

• Product expertise: Develop a deep understanding of Pendo’s products and how they solve customer challenges. Use that expertise to guide prospects and customers through value-based conversations.
• Full-cycle ownership: Own the full sales cycle for net-new prospects and current customers from discovery through close. Lead expansion and renewal strategies across your book of business.
• Pipeline generation: Build consistent weekly pipeline generation in collaboration with business development. Maintain a rolling forecast and consistently work toward pipeline creation and bookings targets.
• Discovery and evaluation: Lead value-based discovery to uncover customer challenges and align Pendo’s platform as the solution. Navigate free trials and proof-of-concept evaluations with prospects and customers.
• Customer relationships: Build executive-level customer relationships while partnering internally to address technical needs. Serve as the primary point of contact for customers and support long-term value realization.
• Account planning: Create and execute account plans that drive net-new opportunities, expansion, and long-term growth. Use customer goals and business needs to identify the right next steps across the lifecycle.
• Commercial execution: Develop and deliver pricing proposals, negotiate contracts, and manage billing questions and renewal transactions with precision. Partner with Legal and Finance to support clean deal execution.
• Sales operations: Maintain timely and accurate records of activities in Salesforce and other sales tech stack tools. Keep pipeline, account, and customer information current to support forecasting and execution.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Account Executives don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• Active use of AI-powered tools and automation in daily workflows to increase efficiency and impact, with the ability to translate emerging AI capabilities into practical business advantage.
• 2+ years of experience in B2B SaaS net-new sales and account management with closing responsibilities.
• Proven ability to manage a full sales cycle, including renewals and expansions.
• Experience providing tailored technical product demonstrations to net-new and existing customers.
• Strong negotiation and contract management skills.
• Demonstrated track record of consistent goal attainment.
• Business acumen with an understanding of SaaS metrics and customer value drivers.
• Competency with sales pipeline management and CRM tools, including Salesforce.com.
• Excellent communication, organizational, and interpersonal skills.
• Bachelor’s degree or equivalent work experience.

Nice-to-haves

• Training in MEDDICC and/or Force Management methodologies.
• Experience managing a territory of SMB and/or emerging market accounts.
• High emotional intelligence and the ability to resolve conflict with empathy.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Desire to learn and grow within a team-based culture.
• Self-motivated, proactive team player.
• Excellent time and process management skills, with a strong focus on follow-through.
• Commitment to treating sales as a craft and continuously refining skills to adapt to an evolving market.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.

Compensation: The expected on-target-earnings (OTE) range for this role to be performed in Raleigh, NC is $115,000 - $140,000 OTE with a 50/50 base-to-variable split.

Benefits: Highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

The Team + The Role

Pendo’s Commercial Sales organization drives growth by helping mid-market customers understand, adopt, and expand the value they get from Pendo’s products. The team partners across Customer Success, Finance, Legal, Product, Professional Services, Marketing, and leadership to support smooth deal execution and long-term customer success.

The Account Director Commercial Sales (Mid-Market) will drive net-new revenue growth, retention, and expansion across a portfolio of mid-market accounts. This role owns the full sales cycle, balancing proactive prospecting, product-led deal execution, renewals, upsell opportunities, and strategic account planning in a quota-carrying environment.

This role is based in our Raleigh office.

What this looks like day-to-day

• Prospecting and expansion: Identify and engage new accounts and stakeholders to drive net-new revenue. Grow Pendo’s footprint within existing accounts through proactive outreach and relationship development.
• Full-cycle sales ownership: Own product-led deals from prospecting through solution presentations, quoting, negotiation, and close. Manage each stage with clear next steps, strong customer alignment, and disciplined deal execution.
• Renewals and upsell: Use customer data, contracts, and business goals to drive renewals, retention, and upsell opportunities. Partner with customers to ensure they continue to realize value from Pendo’s products.
• Strategic account planning: Conduct regular account reviews to understand customer goals and identify growth opportunities. Build account strategies that support long-term adoption, product growth, and commercial success.
• Cross-functional collaboration: Work with technical, product, customer success, professional services, marketing, finance, legal, and leadership teams. Collaborate to address challenges, build custom solutions, and support smooth deal execution.
• Pipeline and forecast management: Maintain a healthy pipeline and accurate forecasts while providing timely updates to leadership. Manage opportunities with discipline and consistently work toward quota targets.
• Customer advocacy: Build strong executive relationships with prospects and customers. Address challenges proactively and serve as a trusted partner throughout the customer lifecycle.
• Product expertise: Develop deep knowledge of Pendo’s products and how they support customer goals. Use that expertise to advise accounts and connect product capabilities to business outcomes.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Account Directors don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 5+ years of experience in B2B SaaS or complex technology sales in a full-cycle, quota-carrying role spanning Account Executive, Account Director, and Account Management responsibilities.
• Proven success driving new business and account expansion within the mid-market segment.
• Demonstrated ability to build and maintain executive-level relationships across technical and business stakeholders.
• Strong negotiation and deal management skills, including experience structuring multi-year agreements.
• Consistent track record of meeting or exceeding revenue targets in product-led, subscription-based sales environments.
• Strong prospecting, pipeline management, and forecasting skills, with proficiency in CRM tools such as Salesforce or Clari.
• Bachelor’s degree or equivalent professional experience.

Nice-to-haves

• Entrepreneurial mindset with the ability to drive creative prospecting strategies and solve problems with a growth mentality.
• Exceptional interpersonal and executive communication skills.
• Commitment to deepening prospect and customer relationships while driving product adoption and value.
• Continuous learner who refines sales skills and adapts in a dynamic market.
• Willingness to adopt AI and leverage AI tools as Pendo expands its AI capabilities as a company and team.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.

Compensation: The expected on-target-earnings (OTE) range for this role to be performed in Raleigh, NC is $180,000 - $250,000 OTE with a 50/50 base-to-variable split.

Benefits: Highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

About the Opportunity

Cleerly is seeking a Senior Client Success Manager to own and manage client relationships within a defined territory. This role will serve as the day-to-day liaison for healthcare clients—ensuring successful onboarding, driving adoption, addressing concerns, and promoting long-term satisfaction and expansion.

The ideal candidate will have experience in healthcare or health tech, demonstrate strong communication and relationship-building skills, and bring a data-driven mindset to proactively manage client health and success.

About the Team

The Client Success role is pivotal in ensuring strong, long-lasting relationships with our clients. This position is responsible for managing day-to-day communication, acting as the main liaison between the client and our internal teams. By owning the client relationship, the Client Success Managers ensure that all client needs, concerns, and goals are addressed in a timely and effective manner. They represent the client's voice internally, advocating for their interests and ensuring alignment with our company’s objectives.

This role reports directly to the VP of Client Success and works daily with Implementation, Sales, and Product amongst other teams. 

Responsibilities

Client Ownership & Relationship Management

• Serve as the primary point of contact for clients within the assigned territory
• Build strong, trusting relationships with clinical and administrative leaders at hospitals, imaging centers, and cardiology practices
• Conduct regular business reviews, utilization assessments, and check-ins to ensure client satisfaction and retention
• Meet key performance indicators (KPIs) for the Client Success team, including Net Promoter Score (NPS), client retention (volume, logo), and referenceability. Use data-driven insights to continuously improve client success initiatives and enhance client satisfaction

Onboarding & Adoption

• Partner with Client Services and Implementation teams to ensure seamless onboarding and launch of Cleerly solutions
• Drive initial and ongoing adoption through best practices, education, and alignment with client goals
  
  

Client Health Monitoring

• Track key client metrics (utilization, turnaround times, NPS, etc.) and proactively identify and resolve risks to success
• Leverage internal data to provide strategic insights to clients and recommend workflow enhancements

Retention & Growth

• Collaborate with Sales and Partnerships to identify opportunities for renewals, upsells, and expansion
• Champion the voice of the customer internally, contributing feedback to product and service teams

Cross-Functional Collaboration

• Act as the bridge between clients and internal teams (Sales, Product, Clinical, Marketing) to ensure alignment and excellence in service
• Support pilots and product rollouts specific to your territory’s client base
  
  

Requirements

• Bachelor’s degree; background in healthcare, life sciences, or business is preferred
• 7 + years of experience in client success, account management—preferably in a healthcare or SaaS environment
• Experience working directly with health systems, cardiology groups, or outpatient imaging centers is highly desirable. 
• Startup (Series A-C) experience preferred, not required.
• Exceptional communication, interpersonal, and problem-solving skills
• Self-starter with strong organizational skills and the ability to manage multiple accounts with minimal supervision
• Familiarity with CRM platforms (Salesforce preferred) and data dashboards (e.g., Tableau or Looker)
• Willingness to travel within the territory (up to 40%)
• Spanish speaking is a plus but not required

The base salary range for this role varies by location and is aligned to market benchmarks.

• Candidates located in higher-cost labor markets, including California, Washington, New York, New Jersey, Connecticut, Massachusetts, and Washington, DC represent the middle to high end of the range, while candidates located in all other U.S. locations represent the low to middle end of the range.
• Final compensation is determined based on location, experience, skills, and internal equity.

This role is eligible for a 15% target annual bonus, resulting in the following base salary and Total Target Compensation (TTC) ranges:

• Base Salary: $135,000-145,000
• TTC: $155,250-166,750

*Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.) Additionally, stock options, paid benefits, and employee perks are part of your total rewards.

We’re on the search for passionate, hardworking, and caring individuals who are ready to make a  meaningful impact at our award winning apartment communities each day.  

As one of the top 50 largest multifamily management companies in the country- proudly rooted in  the Southeast—we lead with heart and operate with purpose. Our Live It culture reflects our  commitment to service, connection, and exceeding expectations at every turn.  

If you're looking for a place where your work truly matters – Apply Today!  

Leasing Consultant | Job Overview 

At Hawthorne, Leasing Consultants are known as Leasing & Live It Specialists—the face of the  community and ambassadors of our Live It culture. This role is all about creating standout  experiences and meaningful connections. Whether you’re leading engaging apartment tours,  planning resident events, or responding to daily inquiries, your goal is to ensure every prospect and  resident leaves feeling welcomed, supported, and excited to call Hawthorne home.  

Leasing Consultant | Job Functions 

Create Exceptional First Impressions 

• Greet prospective residents with warmth and professionalism  
• Conduct personalized apartment tours that highlight the lifestyle and value of the  community  
• Respond to phone, email, and web inquiries promptly and thoroughly  

Drive Leasing Success 

• Convert leads to leases through follow-up, relationship-building, and deep understanding  of resident needs  
• Complete leasing applications, verifications, and new move-in paperwork accurately  • Contribute to community occupancy and renewal goals  

Foster Resident Relationships 

• Coordinate and attend resident events and community engagement initiatives  • Respond to resident questions and concerns with empathy and efficiency 
• Promote a clean, welcoming environment by helping maintain office and common areas  

Build Brand & Community Awareness 

• Assist in marketing the property through social media and Community outreach  • Stay informed on local market trends and competitor properties  

What Makes Someone SOAR in This Role? 

• Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations.
• Clear Communicator: Confident in-person, over the phone, and online 
• People Service & Customer-Focused: Daily commitment to providing excellent service by  embracing our Live It culture of kindness, community and connection.  
• Persuasive: Naturally influential with a talent for connecting with people, overcoming  objections, and inspiring prospects to choose Hawthorne as home.  
• Willingness to Learn: Embraces the ability to be coached on Hawthorne standard Live It  practices ensuring our communities receive excellent support.  

Work Schedule: 

Our leasing office is open Monday–Friday, 9:00 AM–6:00 PM, and Saturdays, 10:00 AM–4:00 PM.  One weekday off is provided each week to maintain a 40-hour schedule.  

Evening and weekend availability may be required for resident events or based on the unique needs  of the community. 

Leasing Consultant| Education, Experience, and License Qualifications

Education: 

• High School or GED equivalent.  

Experience:  

• One year of customer service experience, sales and/or apartment leasing is preferred but  not required 

Licenses & Certifications: 

• Valid Driver's License 
• A Certified Apartment Leasing Professional Accreditation (CALP) is a plus 

Hawthorne’s Total Rewards Package | Compensation and Benefits 

Leasing-Specific Benefits: Leasing Consultants are eligible for monthly leasing and renewal  commissions, and leasing incentive programs, in addition to their hourly compensation. 

Professional Benefits: Leasing Consultant Today – Assistant Community Manager Tomorrow! Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want  to see you succeed and grow with us - that is why our Learning and Development team is  committed to your career growth. 

Personal Benefits: 

• Free Dental Insurance 
• Comprehensive and Affordable Plans for Medical and Vision Coverage 
• Health and Wellness Incentives 
• 401k Retirement Match Program 
• Paid Time Off- including your birthday!  
• Paid Sick Time Off  
• Pet Insurance Plans 
• Paid Maternity, Paternity, and Adoption Leave Options 
• Telehealth – Access to Doctors 24/7/365 
• Company Paid Life Insurance 
• Retirement Planning 

Brief team/department description:

The Director of Franchise Portfolio Management at Azurity plays a crucial role in strategy development, management, and execution for the franchise product portfolio, supporting the VP of Franchise Portfolio Management.

Principle Responsibilities:

• Gain a strong expertise in the therapy areas overseen by the franchise through targeted research, competitive intelligence, engagement with market and customer insights, and attendance at key conferences.
• Contribute to franchise-level strategic plans, including mature asset management and revenue optimization.
• Drive brand strategy development and execution through each Product Lifecycle Management (PLM) stage, ensuring readiness for launch.
• Manage brand plans, pricing strategies, forecasts and forecast assumptions, target product profiles (TPPs), and P&Ls over the life of products/brands managed by the franchise. Guide launch archetype development and post-launch enhancements, including line extensions and phase-outs.
• Continuously gather and analyze customer insights to refine product and commercial strategies.
• Oversee product enhancements and line extensions after market introduction, and plan for phase-outs and support withdrawal as products reach end-of-life.
• Support Product Lifecycle Management (PLM) process through all stages under the guidance of VP Franchise Portfolio Management, and coordinate with relevant cross-functional teams to meet stage-gate criteria and timelines and recommend product discontinuations when needed.
• Assist in preparing reports, presentations, and recommendations for portfolio reviews and strategic planning sessions.
• Work with the corporate development team to identify, evaluate, and integrate external assets that enhance the internal portfolio and strengthen product offerings.

Qualifications and Education Requirements

• PharmD or PhD or bachelor’s or master’s degree in a relevant field (e.g., Life Sciences, Business Administration) preferred.
• 5+ years of relevant experience with an advanced degree; 10+ years with a bachelor’s degree
• Experience in pipeline or in-line marketing or new products commercialization
• Familiarity with therapeutic areas and pharmaceutical drug development and commercialization.
• Experience conducting primary and secondary market research and developing, discussion guides, target product profiles (TPPs), forecast assumptions for new product ideas.
• Experience in sales forecasting and financial modeling.
• Knowledge of pharmaceutical product lifecycle management and commercialization processes.
• Detail-oriented with strong organizational skills, capable of managing multiple tasks and priorities.

CRITICAL LEADERSHIP CAPABILITIES

• Provides effective support and coordination within cross-functional teams.
• Make informed decisions and manage resources effectively within the scope of the role.
• Communicate effectively with both technical and commercial stakeholders, supporting alignment and execution of strategic goals.

#LI-Hybrid
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