So, what’s the role all about?

The Specialist Software Architect is responsible for providing technical leadership across development teams in one or more functional areas. This position is ultimately responsible for the successful implementation of key deliverables to ensure that each release is designed with high availability, scalability, serviceability and supportability in mind.

How will you make an impact?

• Set the end-to-end technical direction for the team, including platform, technology, tools, and infrastructure.
• Communicate architecture in an effective and professional manner.
• Individual contributor.
• Drive technical decisions, solve tough problems, and coordinate multiple project execution.
• Ensure that the Development coding quality standards and review processes are followed to ensure proper security and high availability standards.
• Monitoring the quality of code that is delivered by your team through reviews and other processes.
• Foster strong teamwork environment and create passion and energy within the team.
• Represents self and department with professionalism and competence.
• Always Follow the company Code of Ethics and policies and procedures
• Overall responsibility for platform architecture, establish well architected and designed solutions. Working with several scrum teams and actively involved in the design of multiple features in parallel. Mentor and develop engineers and Involvement in hiring.
• Drive the architecture of a project/product line, including authoring functional and design specifications, scalability, security, data flow.
• Identify impact of new technologies on our products and communicate to development teams.
• Conduct architectural and design reviews and code reviews
• Evaluate new technologies/innovations and industry trends.
• Intentionally drives business value through architectural innovation

Have you got what it takes?  

• 8-12 years of software development experience
• Skill set:- C#, .Net 8, Angular 18, MS-SQL
• About 3 years’ experience as an architect for AWS Cloud-SaaS-multi tenant applications.
• Experience designing multi-tiered service-oriented applications and microservices, REST, Event Driven Architecture
• Development experience with Web development technologies (JS, HTML5, CSS3, Vue/Angular/React)
• Development experience with C# and Microsoft family of frameworks
• Experience with .Net Migration from legacy application to .Net core.
• Working Knowledge of design patterns, methodologies and architectural styles
• Experience in database design, Data APIs, Batches/Big Data
• Experience with databases like Oracle, Postgres, MS-SQL
• Experience with Containerization Services like Docker, Kubernetes
• Experience with Kafka, Rabbit MQ
• Experience with AI/ML development or usage will be a big plus
• Experience with NoSQL DBs will be an advantage.
• Exposure to Performance Engineering, Cloud SLA, Availability, resiliency will be a plus
• Experience of APM tools like Datadog or Dynatrace will be an advantage
• Technically Savvy, Influencer and Learner
• Experience using Test Driven Development, Continuous Integration, and Test Automation   

You will have an advantage if you also have:

• Experience with CI/CD technologies (Jenkins, Octopus etc.)
• Knowledge of secure code practices.
• Docker, Container orchestration experience
• Familiar with AWS
• Knowledge of Grafana and Prometheus for proactive monitoring and alerting

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10838
Reporting into: Tech Manager
Role Type: Individual Contributor

So, what’s the role all about?

The DevOps Engineer works as an integrated part of a software engineering team with specific focus on facilitating and building automated pipelines for continuous delivery of the team's deliverables with guaranteed production-level quality and supportability.

How will you make an impact?  

• Manage large scale cluster environments residing on AWS/On prem Windows servers.
• Perform high-level, day-to-day operational maintenance, support, and upgrades for the existing infrastructure.
• Research and recommend innovative solutions, and where possible, automate key administration tasks.
• Provide guidance in the creation and modification of standards and procedures
• Create topics, setup redundancy cluster, deploy management / monitoring tools, alerts.
• Provide technical expertise and guidance to the team.

Have you got what it takes?

• Proven expertise in managing .NET applications and Windows Server environments.
• Expertise in automation through Python or PowerShell is a must.
• Hands-on experience with AWS, CI/CD pipelines using Jenkins and GitHub Actions.
• Solid experience in setting up and maintaining high-availability clusters, including providing 24/7 support.
• Proficient in automation and configuration management using Ansible.
• Strong understanding of security best practices, performance optimization, and disaster recovery planning.
• Familiarity with Team Foundation Server (TFS) and SQL Server is a plus.
• Experience with Prometheus and Grafana for monitoring and observability.

 What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 9025

Reporting into: Tech Manager, CX

Role Type: Individual Contributor

So, what’s the role all about?

Within Actimize, the AI Platform is developing the next generation advanced analytical cloud platform that will harness the power of data to provide maximum accuracy for our clients’ Financial Crime programs. As part of the PaaS/SaaS development group, you will be responsible for developing this platform for Actimize cloud-based solutions and to work with cutting edge cloud technologies.

How will you make an impact?

NiCE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions & has been consistently ranked as number one in the space

At NiCE Actimize, we recognize that all employee’s contributions are integral to our company’s growth and success. To find and acquire the best and brightest talent around the globe, we offer a challenging work environment, competitive compensation, and benefits, and rewarding career opportunities. Come share, grow and learn with us – you’ll be challenged, you’ll have fun and you’ll be part of a fast growing, highly respected organization.

This new SaaS platform will enable our customers (some of the biggest financial institutes around the world) to create solutions on the platform to fight financial crime.

• Design, and develop scalable, resilient, and enterprise-grade products from the ground up, serving as a technical leader within the development team.
• Drive end-to-end technical tasks and initiatives, defining the technical approach and ensuring alignment with business goals.
• Serve as a technical subject matter expert, providing guidance, mentorship, and expert-level code reviews to ensure high-quality, maintainable, and efficient solutions.
• Pitch ideas and innovate continuously to take the team and project to the next level.
• Own the technical challenges for high-availability systems, ensuring they meet stringent performance, reliability, and security standards.
• Collaborate effectively in multi-disciplinary Agile teams, adopting Agile methodologies and tools.
• Provide expert-level code reviews, guiding the team in translating complex business requirements into elegant and scalable technical artifacts.
• Implement and improve system monitoring, alerting, and observability.
• Create infrastructure through automation for hosting services on AWS.
• Collaborate with multiple teams and stakeholders to achieve business goals.
• Display a strong sense of ownership and proactiveness, and must have delivered applications that are performant, resilient, and efficient from a cost and operations perspective.

Have you got what it takes?

• 4+ years of experience working in the software industry as a software engineer (part of a SW development team and not a support team).
• Experience building GenAI products using tools like AWS Bedrock and OpenAI is must.
• Good experience on Prompt Engineering and advanced prompt techniques.
• Expert-level proficiency in Python and a proven track record of implementing Cloud Native solutions on AWS.
• Deep expertise in designing and deploying solutions within the AWS ecosystem, with an in-depth understanding of AWS networking, security, and costing.
• Experience working in and driving Continuous Integration and Delivery (CI/CD) practices using industry-standard tools such as Jenkins, Docker, Kubernetes, and Artifactory.
• Must have architected and deployed complex microservices from scratch on a cloud ecosystem, owning the entire lifecycle from design to production.
• Must have experience in creating docker containers and hosting the same using EKS/ECS.
• Huge advantage: Hands-on experience with AWS components like API Gateway, Glue, EC2, Lambda, S3, CloudWatch, DynamoDB, SQS, AWS Bedrock, etc.
• Experience with DevOps practices and tools like JIRA, Confluence, and Terraform.
• A team player that demonstrates a strong work ethic, creativity, assertiveness, and flexibility
• Prior experience in the Finance, Fraud, or Anti-Money Laundering (AML) domains is a plus.
• Exposure to GenAI tools like GitHub / Co-pilot is also required.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10230
Reporting into: Tech Manager
Role Type: Individual Contributor

So, what’s the role all about?

We are seeking a Senior QA Automation Specialist to join our Big Data team, where we build cutting-edge, AI-driven applications that empower the world’s largest financial institutions in the fight against financial crime.

You’ll be part of a dynamic group responsible for the analytics and developer experience foundations, enabling software developers, data engineers, and data scientists to deliver scalable, high-quality analytics solutions quickly. In this role, you’ll ensure the quality, reliability, and performance of our intelligent cloud-based products through robust automated testing.

How will you make an impact?

• Lead , design, develop, and maintain automated tests for frontend portal pipelines.
• Implement and manage a scalable testing framework to support continuous integration and delivery.
• Create test plans, and maintain detailed documentation of testing processes, results, and quality metrics.
• Collaborate with developers and product managers to understand system architecture and business requirements.
• Participate in requirements analysis, technical reviews, and test planning.
• Identify, document, and track defects, drive resolution with development teams.
• Monitor production environments, investigate anomalies, and push for timely fixes.
• Ensure data health and correctness across systems.
• Continuously improve QA processes, tools, and best practices.
• Advocate for quality across the development lifecycle.

Have you got what it takes?

• 8-11 years of hands-on programming experience in JavaScript, Python or TypeScript.
• Experience with AWS and cloud-native architectures.
• Familiarity with unit testing, performance testing, and debugging techniques.
• Hands-on experience with automation frameworks like Playwright, Selenium, or equivalent.
• Proficiency with Git and collaborative development workflows.
• Fast learner with excellent analytical and problem-solving skills.
• Strong communication skills and a proactive, ownership-driven mindset.
• Passion for building scalable, resilient systems in cloud environments.
• Can-doer that can take a task from plan to completion
• Team player, excellent communication, and presentation skill

What Would Make You Stand Out?

• Exposure to DevOps practices and tools like Jenkins, Terraform
• Background in data quality assurance and monitoring
• Experience with test management tools such as Jira, X-Ray,Playwrite, or similar

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 9865
Reporting into: Group Lead, Engineering, Recording
Role Type: Individual Contributor

Position Summary:

We are seeking a Solution Architect – (AI Infrastructure & Hybrid Cloud) to lead the strategic design, architecture, and deployment of large-scale, enterprise-grade Red Hat OpenShift and Kubernetes environments. As a technical authority at the L4 level, you will be responsible for defining the blueprint of our cloud-native infrastructure, ensuring it is secure, scalable, and highly automated.
The ideal candidate acts as the bridge between traditional infrastructure and modern DevOps, serving as the lead design authority for global clients. You will collaborate with Network and Firewall Architects to build a unified fabric where containerized workloads, legacy data centers, and hybrid cloud environments coexist seamlessly through advanced automation and Infrastructure-as-Code (IaC).

Key Responsibilities:

• Architect and Design Enterprise OpenShift Solutions: Lead the high-level design (HLD) and low-level design (LLD) for multi-tenant Red Hat OpenShift and Kubernetes clusters across on-prem and hybrid cloud environments.
• Define the technology stack, standards, and blueprints for deploying AI solutions across global, multi-region public clouds (AWS/Azure/GCP) and diverse on-premise hardware.
• Oversee the successful end-to-end rollout of critical services including AI SOC, OpenShift AI, and AI-based Cybersecurity Log Optimization.
• Drive Network DevOps Strategy: Define and standardize the automation roadmap using Ansible, Terraform, and Python to achieve "Zero-Touch" infrastructure provisioning and configuration.
• Lead Customer & Stakeholder Engagement: Act as the primary technical consultant for global clients, leading design workshops, architecture validation, and executive-level technical reviews.
• Integrate Advanced AI apps, Networking & Security: Collaborate with Pre-sales, AI application developers & Engineers, Firewall Architects to design secure AI agents & use cases, container networking (CNI) models, implementing Zero-Trust security, service mesh (Istio), and micro-segmentation within OpenShift environment.
• Optimize Hybrid Infrastructure: Oversee the seamless integration of OpenShift with physical networking (Cisco ACI, VXLAN) and virtualized platforms (RHEL-V, VMware ESXi).
• GPU & Hardware Orchestration: Design and manage hardware acceleration using the NVIDIA GPU Operator and Node Feature Discovery (NFD). Implement Multi-Instance GPU (MIG) and time-slicing to optimize resource utilization across multi-tenant clusters.
• Establish CI/CD Governance: Architect robust CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions) for infrastructure and application delivery, ensuring compliance and security are baked into the workflow.
• Lead Observability & Reliability: Design comprehensive monitoring and logging architectures using Prometheus, Grafana, and ELK stack to ensure 99.99% availability of cluster services.
• Mentorship & Technical Leadership: Guide and mentor L2/L3 engineers, providing expert-level escalation support and establishing best practices for the DevOps and Network teams.
• Innovation & R&D: Evaluate and introduce emerging technologies such as Advanced Cluster Management (ACM), Advanced Cluster Security (ACS), and Cloud-Native Networking (OVN-Kubernetes).

Basic Qualifications:

• Bachelor’s or master’s degree in computer science, Engineering, or a related field
• 10+ years of progressive experience in systems architecture, infrastructure engineering, or network DevOps.
• Expert/Architect-level proficiency in OpenShift (RHOS), and Kubernetes architecture in large-scale production environments.
• Experience architecting hybrid-cloud OpenShift solutions involving AWS (ROSA), Azure (ARO), or Google Cloud.
• Proven track record in Automation & IaC: Mastery of Ansible, Terraform, and Git-based workflows to manage complex infrastructures.
• Deep understanding of Linux (RHEL) Internals: Mastery of kernel networking, storage drivers (CSI), and container runtimes (CRI-O).
• Strong Network Background: In-depth knowledge of BGP, VXLAN, and EVPN as they apply to connecting containerized workloads to physical data center fabrics.
• Experience in "Architecture as Code": Ability to develop and maintain compliance artifacts, design validation reports, and automated documentation.
• Excellent Leadership Skills: Demonstrated ability to manage high-stakes customer relationships and lead cross-functional technical teams

Preferred Qualifications:

• Certifications: Red Hat Certified Architect (RHCA), Red Hat Certified Specialist in OpenShift (Administration/Development), or CKA/CKS (Certified Kubernetes Administrator/Security), AWS/GCP Certified DevOps Engineer, AWS Certified SysOps Administrator, HashiCorp Certified: Terraform Associate
• Red Hat Certified OpenShift Administrator, AWS Certified AI Practitioner, Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP)
• Security Focus: Exposure to DevSecOps tools (e.g., Quay, StackRox) and zero-trust framework implementation
• Legacy Integration: Familiarity with Cisco ACI, Arista CloudVision, or Juniper Apstra for end-to-end automation integration
• Red Hat OpenShift AI (ROAI) expertise will be preferred
• Familiarity with LLM deployment requirements and vector database infrastructure
• Background in Cybersecurity infrastructure (SIEM, SOAR, SOC & VAPT platforms)
• Experience with MLOps infrastructure (Kubeflow, MLflow) and high-speed telemetry pipelines

So, what’s the role all about?

Senior Automation Engineer is responsible for ensuring the quality and reliability of web applications through a combination of manual and automated end‑to‑end testing. The role involves designing and maintaining scalable automation frameworks, executing hybrid test strategies, and leveraging AI agents to accelerate automation and improve test coverage. This position may operate in a US‑shift model and requires close collaboration with cross‑functional teams to troubleshoot issues, integrate automation into CI/CD pipelines, and deliver high‑quality product releases.

How will you make an impact?

Conduct comprehensive e2e testing of web applications using both manual techniques and automated tools.

Develop, enhance, and maintain automation frameworks using industry standard tools and libraries‑standard tools and libraries. Integrate automated accessibility checks into CI/CD pipelines to enforce shift-left accessibility practices. Document findings with clear, actionable defect descriptions, screenshots in our test management system (i.e. JIRA)

Analyses information solves problems and reaches conclusions within his/her professional space. Create and execute automation E2E test cases for web applications along with data generation. 

Responsible for defined tasks of low to medium complexity. 

Good understanding of subject matter theory, professional concepts and their application within professional space. Attend training to continue to enhance existing knowledge in technical and non-technical areas. Adheres to Defined SDLC processes. 

Have you got what it takes?

B.E./B. Tech in Computer Science, Industrial/Electronic Engineering.

5 to 7 years of experience in IT as Automation QA Engineer.

4 + years of hands-on experience in UI Automation testing

Expert in designing test strategy, test cases, test plans.

Playwright equivalent UI testing tools

Languages Typescript/Java/JavaScript

Experience with CI/CD tools like Jenkins.

Experienced with defect management and tracking tools, preferably Jira.

Experience working in Agile methodology.

Exposure to AI tools like GitHub Copilot, Claude code or equivalent..

You will have an advantage if you also have:

ISTQB Certified or equivalent

Desirable to have knowledge of API validations using Postman or RestAPI. 

Desirable to have knowledge of Cloud services like AWS. 

Excellent communication skills, very good English

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10495

Reporting into:  Tech Manager
Role Type: Individual Contributor

What You’ll Do:

• Play a key role in ensuring product quality, reliability, and performance.
• Define test strategies and lead automation initiatives.
• Design and execute manual and automated tests for UI, API, and database layers.
• Develop and maintain test automation frameworks using Selenium, Playwright, Robot Framework, or similar tools.
• Write, execute, and optimize automated test scripts integrated with CI/CD pipelines (e.g., Jenkins).
• Perform API and database validations, analyze logs, debug failures, and report defects clearly.
• Collaborate closely with developers, product managers, DevOps, and stakeholders to ensure end-to-end quality.
• Write SQL queries to validate data across databases and ensure overall data accuracy, consistency, and integrity.
• Support end-to-end data validation across platforms such as ClickHouse, Spark, BigQuery, and MySQL.
• Apply strong coding, testing, and problem-solving skills to identify risks and improve test coverage.
• Contribute to the continuous enhancement of QA tools, frameworks, processes, and automation infrastructure.
• Work in a dynamic and agile development environment and adapt to changing requirements.
• Support performance testing initiatives using relevant automation and monitoring tools.

Who You Are:

• Bachelor’s degree in engineering or equivalent from a well-known Institute / University.
• 3.5+ years of hands-on experience with QA Automation Framework development & design (Preferred language: Python).
• Strong understanding of software testing methodologies and QA best practices.
• Experience with Python (preferred), or any other programming language with strong coding fundamentals, Shell scripting, Selenium / Playwright, QA Automation and Software Testing.
• Experience in Software Development / SDET roles (must-have).
• Strong problem analysis, troubleshooting, and debugging skills.
• Strong SQL and database validation skills, with the ability to identify data issues and maintain high data quality.
• Familiarity with ClickHouse, Spark, BigQuery, and MySQL is highly preferred.
• REST/API testing experience is a plus.
• Experience integrating automated tests with CI/CD pipelines and improving test coverage metrics.
• Experience working in Linux/Unix environments.
• Basic understanding of operating systems.
• Exposure to Dockerization, Virtualization, and containerized deployments is a plus.

So, what’s the role all about?

NiCE is looking for a Senior Site Reliability Engineer. Candidates will work supporting large complex enterprise software clients including applications, servers, SQL, network and must have excellent problem-solving skills. As we expand our customer deployments, we are currently seeking an experienced SRE to deliver insights from massive scale data in real time. Specifically, we are searching for someone who brings fresh ideas, demonstrates a unique and informed viewpoint, and enjoys collaborating with a cross-functional team to develop real-world solutions and positive user experiences at every interaction.

How will you make an impact?  

• Run the production environment by monitoring availability and taking a holistic view of system health
• Build software and systems to manage platform infrastructure and applications
• Improve reliability, quality, and time-to-market of our suite of software solutions
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve
• Provide primary operational support and engineering for multiple large distributed software applications
• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
• Partner with development teams to improve services through rigorous testing and release procedures
• Participate in system design consulting, platform management, and capacity planning
• Create sustainable systems and services through automation and uplifts
• Balance feature development speed and reliability with well-defined service level objectives

Have you got what it takes?

• 4+ years programming/scripting experience with any of the following: (Go, Python, .Net (C#), Node)
• Bachelor’s degree in computer science, Engineering, or related field (or equivalent experience).
• 6-8 years of working experience in a similar role, with a focus on systems engineering, automation, and reliability.
• Proficiency in at least one programming language (e.g., Python, Go, Java, C#) and experience with scripting languages (e.g., Bash, PowerShell).
• Deep understanding of cloud computing platforms (e.g., AWS), the working and reliability constraints of some of the prominent services (e.g., EC2, ECS, Lambda, DynamoDB etc)
• Experience with infrastructure as code tools such as CloudFormation, Terraform.
• Deep understanding of CI/CD concepts and experience with CI/CD tools such as Jenkins, GitLab CI/CD, or CircleCI.
• Strong knowledge of containerization technologies (e.g., Docker, Kubernetes) and microservices architecture.
• Experience with monitoring and observability tools (e.g., Prometheus, Grafana, ELK stack, Cloudwatch).
• Excellent problem-solving skills and the ability to troubleshoot complex issues in distributed systems.
• Experience of Incident management and blameless postmortems that includes driving the incident response efforts during outages and other critical incidents, resolution, and communication in a cross-functional team setup.

You will have an advantage if you also have:

Kubernetes + certification, Grafana , AWS, Azure, DevOps experience.

 What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 8124

Reporting into: Tech Manager

Role Type: Individual Contributor

Responsibilities

• Analyze and comprehend requirements, create manual and automated tests, and maintain them. Execute regression test suites, analyze the test failures, and report defects.
• Identify opportunities to automate manual processes as much as possible to make release processes more efficient. Also, integrate all the touch points in the QA process, like integrating automated test results with test specs and generating reports.
• Work in an agile model. Analyze, troubleshoot and fix failures and issues in "build - test - deploy" CI/CD pipelines 
• Follow best practices in areas like security, performance and cost efficiency when working on developing the workflows
• Communicate and collaborate with a co-located and distributed team of architects, developers, QA engineers to resolve issues, and provide clear status updates 
• Escalate issues in time and able to follow up for their status 
• Works independently with minimal or no supervision, is proactive and takes ownership of the testing area 
• Ability to think out of the box 

Qualifications

• Minimum of 5-7 years of experience 
• Bachelor's degree in computer science or a related field 
• Detailed Knowledge of cloud technologies like AWS, Azure, K8S, dockers, containers etc. 
• Experience with technologies like REST APIs, Web services, NodeJS, Docker. 
• Experience using CI/CD pipeline tools like Jenkins, TeamCity. 
• Experience working on UNIX & MAC systems 
• Experience in using GIT repo, JIRA 
• Experience in Web UI and API automation (coding, scripting, etc.) and proficiency with at least one automation language, tool, or technology like Protractor, Playwright, Python etc 
• Technical expertise in Go, Yaml and Json. 
• Technical expertise in Helm. 
• Knowledge of at least one RDBMS database like Oracle, Postgresql, MS SQL Server, etc.

About Encora

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

You won’t just join a company at Druva, you’ll help shape the future of data security at the moment it matters most. We are building a modern standard with our cloud-native solutions, designed to simplify the toughest challenges in cyber resilience for our customers. As the pioneer and market leader in fully managed SaaS data protection, we help organizations secure and recover their data from ransomware, cyberattacks, and operational disruptions without the complexity, cost, or risk of legacy infrastructure.

Our momentum is backed by the market: Druva was named a Leader in the 2025 Gartner® Magic Quadrant™ for Backup and Data Protection Platforms, a Leader in the 2025 IDC MarketScape for Cyber-Recovery, and a Leader & Outperformer in the 2025 GigaOm Cloud Data Protection Radar. Even better, customers validate that leadership every day through strong Gartner Peer Insights ratings, standout Net Promoter Scores (NPS), and top willingness-to-recommend results.

Visit druva.com and follow us on LinkedIn, X and Facebook.

Cloud Platform Team at Druva drives the backbone of everything SaaS related. This team designs and develops features that cater to both Customer facing needs and internal stakeholders, playing a pivotal role in evolving Druva's architecture, as the company scales further. Key focus areas for the Platform Organization includes Druva Cloud Platform, Product-Led Growth (PLG), MSP Solutions, Ecosystem & Integrations, Licensing, Billing, and Revenue Systems. By tackling these critical domains, the team ensures Druva’s platform remains robust, scalable, and ready for the future.

About Role

We are seeking a highly skilled Senior Staff SDET who brings strong engineering fundamentals, deep automation capability, and a passion for quality in distributed, cloud-based systems. This role involves designing test strategies, improving automation frameworks, and working closely with developers to ensure the reliability and security of complex backup workflows.You will contribute across the full lifecycle - from feature design and white-box testing to deployment and validation in cloud environments.

Key Responsibilities

• Agile Collaboration: Work closely with the development team in an Agile environment to understand functional specifications and design requirements.
• Test Planning: Independently create comprehensive feature test plans aligned with development milestones and feature completion.
• Automation Frameworks: Leverage existing automation frameworks to automate feature tests and actively augment libraries to support new functionalities.
• End-to-End Ownership: Own the complete test execution cycle for user stories, ensuring high-quality delivery.
• Testing Strategy: Perform a mix of automated, manual, white-box, and black-box testing.
• Infrastructure Management: Create, maintain, and document testbed setups and environments.
• Quality Assurance: Timely reporting, tracking, and updating of issues and test cases using management tools.
• Cross-Functional Delivery: Collaborate with cross-functional teams to ensure quality benchmarks are met throughout the development lifecycle.

Must Have Skills:

Operating Systems & Core Concepts:

• Knowledge of working with Docker, Linux, Windows
• Good knowledge of networking and cloud architecture fundamentals, preferably with exposure to AWS and/or Azure services (networking, storage, compute).

Programming & Automation:

• Proficiency in Python or Java (Python preferred).
• Strong Shell scripting ability.
• Hands-on experience with SQL databases.

Testing skills & Tools:

• Strong experience in REST API testing and backend automation.
• Experience in UI automation (Selenium / Playwright preferred)
• Proficiency with tools like Git, Jira, XRay, Jenkins etc.
• Strong analytical and debugging skills.
• Exposure to Load and Performance testing and related tools

Desirable Skills  

• Understanding of CI/CD Pipelines.
• Experience testing workloads on AWS/Azure, including basic resource setup, debugging and monitoring (Cloudwatch etc).
• Exposure to generative AI using Cursor or similar tools. 

Qualification:

• B.Tech / B.E / M.E./ M.Tech or equivalent.

Your Impact on Our Mission

A Site Reliability Engineer at Zocdoc plays a foundational role in enabling the entire engineering organization to move quickly, safely, and with confidence. Our mission is to design, automate, and operate the infrastructure and tooling that power every build, deployment, and runtime environment across the company. DevOps engineers ensure that systems are secure by default, observable, cost-efficient, and reliable, while reducing friction for developers and minimizing operational risk.

We strive to eliminate repetitive manual work through thoughtful automation, build standardization, and continuous improvement. We look ahead - anticipating scaling challenges, security needs, and system weaknesses - so that engineers can focus on delivering value to patients and providers without being burdened by infrastructure complexity.

Above all, the mission of a Site Reliability Engineer is to build resilient systems and frictionless pathways, ensuring that every line of code written at Zocdoc is of exceptional quality and written with minimal effort. We serve as partners, problem-solvers, and reliability advocates who lift the engineering organization through rigorous execution, curiosity, ownership, and a relentless focus on system health and developer experience.

You’ll enjoy this role if you…

• Like working on practical, hands-on DevOps problems
• Enjoy supporting engineers by improving reliability and automation
• Thrive in environments where consistency and quality matter
• Are curious, proactive, and energized by solving operational issues
• Want to sharpen your skills across cloud, CI/CD, and container systems

Your day-to-day is…

• Executing patching workflows
• Maintaining CI/CD infrastructure
• Handling day-to-day support tickets & operational requests
• Participating in the DevOps on-call rotation
• Managing and improving our Artifactory instance
• Running scheduled and automated security scans on container registries
• Creating and updating base container images used organisation-wide
• Writing scripts and small automations to reduce manual effort
• Monitoring system health and responding to alerts
• Documenting runbooks, standard procedures, and operational workflows
  
  

You’ll be successful in this role if you have…

• 6+ years in DevOps, SRE, or Platform Engineering
• Experience with Linux systems, patching cycles, and container internals
• Familiarity with AWS foundational services and cloud operations
• Experience with CI/CD tools (TeamCity, Jenkins, GitHub Actions, etc.)
• Hands-on knowledge of Docker and image registry management
• Basic experience with CDK, Terraform or similar IaC tooling
• Strong troubleshooting skills and comfort operating in on-call environments
• A bias toward automation, quality, and consistency in execution

Benefits 

• An incredible team of smart and supportive people
• A competitive compensation package, including attractive medical insurance
• Amazing perks – think catered lunch every day, Ping Pong, etc.
• Daycare reimbursement
• The chance to create a better healthcare experience for millions of patients!
• Corporate wellness programs with Headspace
• Cellphone and wifi reimbursement
• Competitive parental leave
• Sabbatical leave (over 5 years)
• Annual sponsored health check-ups
• Sponsored counselling and therapy via Betterlyf
• Competitive PTO
• Zocdoc is certified as a Great Place to Work 2022-2026

So, what’s the role all about?

The Build and Deploy team operate with a core belief: if a process is manual and repeatable, it should be automated. We actively seek out toil, eliminate it, and continuously improve the reliability, security, and speed of our pipelines and production systems. AI is the latest and most powerful enabler of this philosophy. AI in DevOps is a rapidly evolving field. Prior AI experience is not required — what we value is a strong desire to learn, experiment, and apply AI to make our processes better.

How will you make an impact?  

• Design, implement, and manage highly available and scalable AWS infrastructure.
• Use Terraform or CloudFormation to build and maintain Infrastructure as Code (IaC) for consistent, repeatable provisioning.
• Manage configuration, networking, and access policies across cloud environments.
• Develop, maintain, and enhance CI/CD pipelines using Jenkins and GitHub Actions & Workflows.
• Automate build, testing, and deployment processes to reduce manual effort and improve release velocity.
• Implement automated rollback, approval gates, and environment promotion workflows.
• Experience with managing EKS clusters including provision, scaling, and troubleshooting Kubernetes networking and security in AWS
• Containerize applications using Docker and deploy via ECS or EKS.
• Experience with configuring and fine-tuning observability stacks (Prometheus, Grafana, OTEL) for efficient monitoring, alerting, and troubleshooting at scale.
• Experience with leveraging AI tools (e.g., GitHub Copilot) to assist in coding, testing, and automating DevOps tasks.
• Experience in integration of AI-driven automation tools into CI/CD pipelines and Kubernetes management. 

Have you got what it takes?

• Experience: 5-8 years of relevant DevOps or Cloud Engineering experience.
• Kubernetes Platform Management EKS preferred.
• Cloud Platforms: Strong expertise with AWS (EC2, ECS, EKS, S3, RDS, CloudFront, IAM, VPC, Route53).
• IaC Tools: Proficiency with Terraform and AWS CloudFormation.
• Genuine curiosity and enthusiasm for applying AI tools and techniques to DevOps workflows.
• Willingness to explore AI-assisted development tools such as code assistants, automated testing aids, and prompt-based automation.
• Openness to learning how AI can improve build, deployment, and operational processes.
• Ability to quickly adopt new AI tools and incorporate them into daily work.
• Ability to evaluate AI tools and assess their practical value for CI/CD and infrastructure automation.
• Expected to prototype and integrate AI-driven solutions into existing pipelines and workflows.
• Contribute ideas and feedback to the team's AI adoption strategy.
• Stay current with emerging AI tooling relevant to DevOps and share findings with the team.
• Able to evaluate an AI tool's fit for a specific CI/CD challenge and articulate trade-offs.

 What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10674

Reporting into: Tech Manager, CX

Role Type: Individual Contributor

Key Responsibilities

• Act as the lead engineer on large or complex client deploy projects
• Act as the lead engineer on product engineering projects to further develop our service
• Provide AWS subject matter expertise advice and assistance to pre-sales architects
• Installation, configuration, and ongoing management of O/S and AWS services.
• Implementing and maintaining custom client machine images and centralised configuration management to enable quick repeatable builds and auto-scaling.
• Maintaining high availability through proactive measures.
• Troubleshooting and resolving complex technical issues.
• Ensuring clients & partners are updated on current status of work and issues.
• Raise, investigate and resolve problems and known errors in line with the problem management process.
• Ability and willingness to proactively improve ways of working, automation and processes via our continual improvement Kanban board.
• Partake in an oncall rota to provide 24x7 4th line support for Ensono’s AWS clients.
• Proactively keep up to date on AWS services and developments.
• Act as the technical escalation point in the team for other members
• Act as team leader in Manager’s absence

Skills and Experience

• 12+ years’ experience in supporting highly customer-focused mission critical environments (e.g. high profile websites or enterprise infrastructure) essential.
• 6+ years’ experience of engineering, architecting, or supporting AWS solutions.
• Excellent O/S knowledge and experience in Linux or Windows with basic knowledge of the other. MCSE/RHCE or equivalent level of knowledge preferred.
• Experience of implementing and supporting AWS based instances and services (e.g. EC2, S3, EBS, ELB, RDS, IAM, Route53, Cloudfront, Elasticache, WAF etc.).
• Hold a number of current AWS Associate and Professional level Certifications ( Devops and Architect).
• Hold at least one AWS Certified Speciality certification (e.g. Security or Networking)
• Experience of building and maintaining scalable and auto-scaled environments using automation and configuration management tools (e.g. Cloudformation/Terraform and Ansible) beneficial or can be gained.
• Scripting ability in one or more of Python, Powershell, Bash, Perl
• Experience of using Git for version control
• Experience of working with or supporting containerized environments (ECS/EKS/Kubernetes/Docker)
• Experience of Jenkins or other CI/CD pipeline technology useful or can be gained.
• Good knowledge of TCP/IP.
• A degree in a computing-related discipline preferred or equivalent ability and knowledge.
• Excellent written and verbal communication skills.
• Experience working in an ITIL environment beneficial.
• Desire to continually grow, develop and improve.
• Must be independent, self-motivated, a self-starter and possess a good working attitude.
• Client focused and results driven – a consistently high performer.
• Able to make independent judgement and coordinate the group when required.
• Able to implement supportable solutions and make the complex simple.
• Able to perform as a role model and resident expert within the team.
• Able to professionally represent the company at events (e.g. user groups, conferences).

About Us (Ensono)

 Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning.

Job Summary

This is an exciting opportunity to join a friendly team working on some of the hottest AWS technologies. This team is primarily focused on the deployment, automation and support of mission-critical client solutions in AWS.

You will be working on a variety of projects and environments for household names using the latest technology including AWS, Terraform, Ansible, Powershell, Datadog, Jenkins, Bitbucket, Jira, Containers etc.   Learning, collaborating, training and certification are strongly encouraged, and opportunities to do so will be provided.

The successful candidate will be someone who can demonstrate a genuine desire and passion for AWS, client service and automation.

Key Responsibilities:

• Act as the lead engineer on large or complex client deploy projects
• Act as the lead engineer on product engineering projects to further develop our service
• Provide AWS subject matter expertise advice and assistance to pre-sales architects
• Installation, configuration, and ongoing management of O/S and AWS services.
• Implementing and maintaining custom client machine images and centralised configuration management to enable quick repeatable builds and auto-scaling.
• Maintaining high availability through proactive measures.
• Troubleshooting and resolving complex technical issues.
• Ensuring clients & partners are updated on current status of work and issues.
• Raise, investigate and resolve problems and known errors in line with the problem management process.
• Ability and willingness to proactively improve ways of working, automation and processes via our continual improvement Kanban board.
• Partake in an oncall rota to provide 24x7 4^th line support for Ensono’s AWS clients.
• Proactively keep up to date on AWS services and developments.
• Buddy new members of the team and train other teams
• Act as team leader and technical escalation point in Manager’s absence

Skills and Experience:

• 8+ years’ experience in supporting highly customer-focused mission critical environments (e.g. high profile websites or enterprise infrastructure) essential.
• 3+ years’ experience of engineering, architecting, or supporting AWS solutions.
• Excellent O/S knowledge and experience in Linux or Windows with basic knowledge of the other. MCSE/RHCE or equivalent level of knowledge preferred.
• Experience of implementing and supporting AWS based instances and services (e.g. EC2, S3, EBS, ELB, RDS, IAM, Route53, Cloudfront, Elasticache, WAF etc.).
• Hold a number of current AWS Associate and Professional level Certifications
• Hold at least one AWS Certified Speciality certification (e.g. Security or Networking )
• Experience of building and maintaining scalable and auto-scaled environments using automation and configuration management tools (e.g. Cloudformation/Terraform and Ansible) beneficial or can be gained.
• Scripting ability in one or more of Python, Powershell, Bash, Perl
• Experience of using Git for version control useful
• Experience of working with or supporting containerized environments (ECS/EKS/Kubernetes/Docker)
• Experience of Jenkins or other CI/CD pipeline technology useful or can be gained.
• Good knowledge of TCP/IP.
• A degree in a computing-related discipline preferred or equivalent ability and knowledge.
• Excellent written and verbal communication skills.
• Experience working in an ITIL environment beneficial.
• Desire to continually grow, develop and improve.
• Must be self-motivated, a self-starter and possess a good working attitude
• Client focused and results driven
• Able to implement supportable solutions and make the complex simple.
• Able to perform as a role model within the team.

Shift Timing: 5:30 PM to 2:30 AM

Essential Duties & Responsibilities

• Design, develop, and maintain a modular Python application (Flask API, Celery workers)
• Write and maintain system-level Bash scripts for OS lifecycle management - network configuration, disk/storage operations, kernel updates, and deb package management
• Develop and support the web UI built with vanilla JavaScript
• Troubleshoot and debug issues across the full stack - from API endpoints and DB queries down to system logs.
• Participate in code reviews, maintain test coverage (pytest)
• Collaborate with cross-functional teams to integrate with cloud services via REST APIs and Apache Thrift
• Set up, configure, and manage personal development environments on VMware virtual machines

Experience, Skills, and Competencies

• 2–4 years of professional software development experience
• Strong Python skills: OOP, modular architecture, Flask, Pydantic, Celery (Redis broker), APScheduler
• Solid Linux/Ubuntu fundamentals: Bash scripting, systemd, package management (apt/deb), networking, file systems
• Experience with MongoDB (pymongo) - schema design, queries, aggregations; familiarity with Redis as cache and message broker
• Experience designing and implementing REST APIs with Flask; understanding of authentication (JWT)
• Proficiency in frontend basics: HTML, CSS, JavaScript, AJAX, DOM manipulation; experience with jQuery and Bootstrap
• Day-to-day use of Git, Docker (for testing and builds), and CI/CD pipelines (Jenkins)
• Understanding of concurrent programming principles (Celery task queues, Twisted, APScheduler)

Nice To Have

• Experience with storage and virtualization technologies - ZFS, iSCSI, libvirt/KVM
• Experience with custom software packaging (Poetry, Gulp)
• Familiarity with feature flags (LaunchDarkly), SonarQube, Artifactory
• Basic knowledge of Go for maintaining and extending auxiliary service components
• Experience of building services in public clouds (AWS)

Welcome

• Prior experience with C/C++ - helps with understanding low-level system internals, storage drivers, and performance-critical code
• Team spirit, strong problem-solving skills
• B1+ English level
• BSc in Computer Science, Engineering, or a relevant field

So, what’s the role all about? 

As a Senior Specialist Software Architect, you will serve as a strategic technical leader, architecting the next generation of our highly available, secure, and automated cloud ecosystems. You will bridge the gap between business requirements and technical execution, mentoring engineering teams while pioneering the integration of AI-driven automation to enhance operational excellence. 

How will you make an impact? 

• Architectural Leadership: Design, architect, and implement resilient, high-performance system architectures and automation solutions across AWS. 
• Security-First Culture: Lead security initiatives and infrastructure audits (SOC2 Type II), ensuring comprehensive protection across networks, systems, and AI-driven application layers. 

• Continuous Innovation: Drive the evolution of CI/CD environments and evaluate emerging DevOps concepts to maintain a competitive technological edge. 

• Strategic Advisory: Act as a technical liaison between clients, leadership, and engineering teams, translating complex business needs into executable, scalable solutions. 

• Act as a subject matter expert on Java best practices as related to AWS and Azure. 
• Mentorship & Documentation: Champion engineering best practices through technical documentation, system audits, and proactive mentoring of junior and senior staff. 
• Acts as a technical liaison between clients, service engineering teams and support. 

• Review and audit of existing solutions, design and system architecture and participate in yearly security audits (like SOC2) and penetration tests. 

• Use of AI in DevOps and Security. 

Have you got what it takes?

• Experience: 10 - 15 years in production cloud operations with a mastery of Linux environments. 

• Cloud & Orchestration: 7+ years of hands-on expertise in AWS (Azure is a plus) and Kubernetes configuration management, seeking out opportunities to automate manual processes. 

• Automation Mastery: 7+ years of deep experience with Terraform; 5+ years of experience with Docker and container orchestration. 

• CI/CD & Scripting: Expert-level proficiency with Python, Bash, Jenkins, Artifactory, and Bitbucket. 

• Configuration Management: Significant experience with Ansible, Salt, Puppet or Chef. 

• AI Integration: Proven experience leveraging AI tools to optimize cloud operations, security detection, and support efficiency. 

• Ability to quickly adapt to changing priorities in a high-speed work environment. 

• Ability to participate in on-call rotation. 

• Education: BA/BS in Computer Science or equivalent professional experience. 

Preferred Technical Skills: 

• Networking: Deep understanding of firewalls, load balancers, and routing protocols. 

• Data Systems: Familiarity with MySQL, MongoDB, and PostgreSQL. 

• Observability: Advanced knowledge of Grafana, and Prometheus for proactive monitoring and alerting. 

What’s in it for you? 

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! 

Enjoy NiCE-FLEX! 

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Req ID: 10136
Reporting into:Group Manager
Role Type: Individual Contributor (IC) 

So, what’s the role all about?

We are looking for a highly skilled DevOps Engineer [Cloud Operations] with strong hands-on experience in AWS and Azure environments to drive operational excellence, cloud security, automation, and cost optimization. You will manage and improve our multi-cloud infrastructure, lead IAM and account creation processes, enforce FinOps practices, integrate Okta for identity, and support development teams through Git-based workflows and CI/CD.

How will you make an impact?  

• Release & deployment operations

  • Coordinate and execute build and release activities across multiple production regions within scheduled maintenance windows
  • Manage day-to-day operations of release pipelines, including Jenkins and GitHub Actions workflows, on behalf of data engineering teams
  • Author and manage Change Requests in ServiceNow, following CAB and CHG guidelines
  • Respond to platform alerts, investigate issues, and keep stakeholders informed

  Observability & support

  • Perform ongoing monitoring and maintenance of Snowflake environments — warehouse performance, access, and cost
  • Monitor MSK (Kafka) consumers and producers via CloudWatch; escalate or resolve anomalies
  • Keep runbooks current and contribute to post-incident reviews
  • Support data engineering teams with deployment questions and environment issues

  Improvement & automation

  • Identify and prototype improvements to DataOps processes through scripting and automation

  Build and maintain tooling that reduces toil and improves the reliability of our release pipeline

Have you got what it takes?

• 3+ years in a DataOps, Platform Operations, or DevOps/SRE role supporting data infrastructure
• Snowflake: hands-on with RBAC, warehouses, multi-environment administration, and SQL
• AWS: S3, IAM, CloudWatch, Lambda — comfortable in the console and with the CLI
• Experience defining and working within CI/CD pipelines using Jenkins and/or GitHub Actions
• Python scripting for operational automation
• Experience working within a formal change management process: CRs, maintenance windows, approvals
• Clear communicator when things break — you keep stakeholders informed without being asked
• Comfortable working async across time zones in a distributed team
• Familiar with AI tools and comfortable using them in day-to-day work

 What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Requisition ID: 10529

Reporting into: Tech Manager, CX

Role Type: Individual Contributor

Performance Engineer (Senior / Specialist)

What’s the role?

You will design, execute, and evolve performance engineering practices across a distributed platform, ensuring systems scale reliably under real-world conditions. This role blends hands-on testing, system analysis, and automation, with growing use of AI-assisted tooling to improve speed and insight.

How will you make an impact?

• Design and execute performance, load, and scalability tests across services and systems.
• Analyze throughput, latency, and system behavior under realistic usage patterns.
• Identify and diagnose performance bottlenecks across application, API, and database layers.
• Collaborate with engineering teams to improve system performance and scalability early in the lifecycle.
• Build and maintain performance test suites and reusable frameworks.
• Integrate performance testing into CI/CD pipelines to enable continuous validation.
• Define and track performance baselines, SLAs (Service Level Agreements), and key metrics.
• Use AI-assisted tools to accelerate test creation, analysis, and anomaly detection.
• Contribute to best practices and standards for performance engineering across teams.
• Support production investigations and provide data-driven recommendations.

Have you got what it takes?

• 7–12 years of experience in performance testing or performance engineering.
• Strong hands-on experience with tools like JMeter, Gatling, BlazeMeter, or similar.
• Solid programming skills in Java, C#, or similar.
• Strong understanding of microservices, APIs, and distributed systems.
• Experience analyzing system performance metrics and bottlenecks.
• Familiarity with CI/CD pipelines and automated testing workflows.
• Experience with API testing and automation.
• Strong problem-solving and analytical skills.

Nice to have

• Experience with cloud environments (AWS/Azure).
• Familiarity with observability tools (Grafana, Prometheus).
• Experience with production traffic modeling and usage simulation.
• Exposure to AI/LLM-based tools for testing or analysis.

Tech stack (expected exposure)

• Performance tools: JMeter, Gatling, BlazeMeter
• Java or C#
• CI/CD tools (Jenkins or equivalent)
• Git/GitHub
• API tools (Postman or similar)
• Observability tools (Grafana or similar)
• Cloud platforms (AWS/Azure)

Req ID: 10553
Reporting into: Tech Manager, Engineering, CX 
Role Type: Individual Contributor 

So, what’s the role all about?

Senior Automation Engineer is responsible for ensuring the quality and reliability of web applications through a combination of manual and automated end‑to‑end testing. The role involves designing and maintaining scalable automation frameworks, executing hybrid test strategies, and leveraging AI agents to accelerate automation and improve test coverage. This position may operate in a US‑shift model and requires close collaboration with cross‑functional teams to troubleshoot issues, integrate automation into CI/CD pipelines, and deliver high‑quality product releases.

How will you make an impact?

Conduct comprehensive e2e testing of web applications using both manual techniques and automated tools.

Develop, enhance, and maintain automation frameworks using industry standard tools and libraries‑standard tools and libraries. Integrate automated accessibility checks into CI/CD pipelines to enforce shift-left accessibility practices. Document findings with clear, actionable defect descriptions, screenshots in our test management system (i.e. JIRA)

Analyses information solves problems and reaches conclusions within his/her professional space. Create and execute automation E2E test cases for web applications along with data generation. 

Responsible for defined tasks of low to medium complexity. 

Good understanding of subject matter theory, professional concepts and their application within professional space. Attend training to continue to enhance existing knowledge in technical and non-technical areas. Adheres to Defined SDLC processes. 

Have you got what it takes?

B.E./B. Tech in Computer Science, Industrial/Electronic Engineering.

5 to 7 years of experience in IT as Automation QA Engineer.

4 + years of hands-on experience in UI Automation testing

Expert in designing test strategy, test cases, test plans.

Playwright equivalent UI testing tools

Languages Typescript/Java/JavaScript

Experience with CI/CD tools like Jenkins.

Experienced with defect management and tracking tools, preferably Jira.

Experience working in Agile methodology.

Exposure to AI tools like GitHub Copilot, Claude code or equivalent..

You will have an advantage if you also have:

ISTQB Certified or equivalent

Desirable to have knowledge of API validations using Postman or RestAPI. 

Desirable to have knowledge of Cloud services like AWS. 

Excellent communication skills, very good English

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10496

Reporting into:  Tech Manager
Role Type: Individual Contributor

So, what’s the role all about?

Specialist Automation Engineer is responsible for ensuring the quality and reliability of web applications through a combination of manual and automated end‑to‑end testing. The role involves designing and maintaining scalable automation frameworks, executing hybrid test strategies, and leveraging AI agents to accelerate automation and improve test coverage. This position may operate in a US‑shift model and requires close collaboration with cross‑functional teams to troubleshoot issues, integrate automation into CI/CD pipelines, and deliver high‑quality product releases.

How will you make an impact?

Serve as Subject Matter Expert for core components, ensuring quality ownership throughout the product lifecycle.

Define and drive the test strategy and quality roadmap for complex web applications and integrated systems.

Oversee automation infrastructure and integrate tests into CI/CD pipelines for seamless delivery.

Lead automated data generation to ensure robust, repeatable testing across environments.

Mentor junior and mid-level engineers to foster technical excellence and professional growth.

Refine SDLC and STLC processes to balance best practices with team agility.

Lead internal training and adopt industry trends to evolve team capabilities.

Oversee critical production issue resolution and perform Root Cause Analysis (RCA).

Analyze complex data to solve technical problems and reach informed conclusions.

Act as the R&D Point of Contact for QA metrics and KPIs.

Partner with Product, UI/UX , Support, and R&D teams to align quality goals.

Have you got what it takes?

B.E./B.Tech in Computer Science, Industrial/Electronic Engineering.

8 to 11 years of experience in IT as Automation QA Engineer.

8+ years of experience in UI Automation testing.

Playwright equivalent UI testing tools

Languages Typescript/Java/Javascript

Experience in using API through automation framework.

Experienced working with Databases, writing SQL queries for data validation.

Desirable to have knowledge of Cloud services like AWS. 

Experience with CI/CD tools like Jenkins.

Exposure to AI tools like GitHub Copilot, Claude code or equivalent.

Experience leveraging AI agents to accelerate Root Cause Analysis (RCA), implementing self-healing automation, and validating AI model integrity

You will have an advantage if you also have:

ISTQB Certified, ISTQB® Certified Tester - AI Testing (CT-AI) or equivalent

Experienced with defect management and tracking tools, preferably Jira.

Excellent communication skills, very good English.

Experience working for Agile

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10494

Reporting into:  Tech Manager
Role Type: Individual Contributor

What’s the role all about?

As a Specialist Engineer, you will be a technical leader and mentor, guiding engineering teams in designing, developing, and delivering scalable, high‑quality solutions. You’ll make critical architectural decisions, drive adoption of AI‑powered development practices, and ensure the team leverages advanced tools like GitHub Copilot to maximize productivity. This role combines hands‑on technical expertise with leadership responsibilities, enabling you to shape the future of our products and engineering culture.

 How will you make an impact?

• Lead technical architecture design and ensure alignment with product strategy and business goals.
• Guide and mentor engineers in best practices, coding standards, and system design.
• Design and develop scalable, secure, and high‑performance solutions across backend, cloud, and UI components.
• Champion the use of AI for automation and development, including advanced applications of GitHub Copilot.
• Evaluate and adopt emerging technologies to strengthen system reliability and innovation.
• Collaborate with cross‑functional teams (Product, R&D, DevOps, QA) to deliver end‑to‑end solutions.
• Drive DevOps excellence through CI/CD pipelines, automated testing, and cloud deployment strategies.
• Own technical decisions and provide clear rationale for architectural trade‑offs.
• Troubleshoot complex production issues with accountability and foresight.
• Foster a culture of continuous learning, innovation, and technical excellence.

 Have you got what it takes?

• 8–12 years of hands‑on experience in software engineering and system design.
• Proven expertise in architectural decision‑making and guiding engineering teams.
• Strong programming skills in Java, Python, and proficiency with cloud platforms (AWS preferred).
• Deep understanding of AI/ML concepts and practical experience integrating AI into development workflows.
• Advanced knowledge of GitHub Copilot and other AI‑driven development tools.
• Experience with modern UI frameworks (Angular, React, Vue).
• Solid grasp of data structures, algorithms, and distributed system design.
• Familiarity with CI/CD pipelines, Git, Jenkins, Docker, Kubernetes.
• Excellent analytical, problem‑solving, and communication skills.
• A proactive leader with strong ownership, curiosity, and a drive to innovate.
• Ability to collaborate effectively within global, cross‑functional teams.

 What’s in it for you?

Join a global, fast‑growing, market‑leading company where innovation is a way of life. You’ll work with some of the brightest minds in the industry in a creative, collaborative, and high‑energy environment. At NiCE, you’ll find endless opportunities across roles, domains, and technologies to shape your career journey.

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10421
Reporting into: Tech Manager
Role Type: Individual Contributor

So, what’s the role all about?

The Senior DevOps Engineer works as an integrated part of a software engineering team with specific focus on facilitating and building automated pipelines for continuous delivery of the team's deliverables with guaranteed production-level quality and supportability.

How will you make an impact?  

• Perform and manage application deployments across development, testing, staging, and production environments.
• Collaborate closely with cross-functional teams including Development, QA, SRE, and Operations to ensure smooth deployment cycles.
• Troubleshoot deployment issues, identify root causes, and drive quick resolutions.
• Configure, maintain, and administer Windows servers, IIS, and related deployment components.
• Work with GitHub for version control, repository management, and deployment workflows.
• Create and maintain automation scripts using Python and PowerShell to improve deployment efficiency.
• Ensure adherence to deployment standards, documentation, and release management processes.
• Support continuous improvement efforts by identifying automation opportunities and deployment optimizations.
• Maintain configuration documentation and deployment guidelines.
•  

Have you got what it takes?

• Proven experience in application deployments in enterprise or large-scale environments.
• Strong understanding of Windows OS administration and IIS configuration.
• Hands-on experience with GitHub, branching strategies, CI/CD workflows, and release processes.
• Experience in AWS, Jenkins will be an added advantage.
• Proficiency in scripting languages, preferably Python and PowerShell.
• Ability to troubleshoot deployment issues across different application tiers.
• Excellent communication and cross-team collaboration skills.
• Strong analytical mindset and problem-solving abilities.
• Ability to work in fast-paced, time-sensitive deployment environments.

 What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 

Reporting into: Tech Manager, CX

Role Type: Individual Contributor

So, what’s the role all about?

Specialist DevOps  (Security Advantage)

We are looking for a skilled and motivated Senior DevOps Engineer to join our Actimize Cloud organization. In this role, you will design, automate, secure, and operate cloud‑native infrastructure on AWS. You will work hands‑on with Kubernetes (EKS), CI/CD pipelines, IaC frameworks, and observability platforms, while partnering closely with R&D, CloudOps, AppOps, and Security teams.

Security experience is a strong advantage, as you will contribute to secure-by-default practices across our delivery pipelines and cloud environments

How will you make an impact?  

• Design, operate, and continuously improve cloud infrastructure using AWS and Kubernetes.
• Build and manage CI/CD pipelines (Jenkins, GitHub Actions) and GitOps workflows (Argo CD).
• Implement and maintain Infrastructure-as-Code using Terraform / OpenTofu.
• Contribute to system hardening, secure configurations, and cloud security controls.
• Integrate and maintain cloud monitoring, logging, and alerting systems.
• Partner with R&D and CloudOps teams to support deployment, scaling, and reliability needs.
• Troubleshoot production and pre-production environments and drive RCA/fixes.
• Participate in cost-optimization efforts, cloud hygiene, and automation improvements.
• Support onboarding of new regions, services, and infrastructure components.

Have you got what it takes?

• 3–6 years of experience in DevOps, Cloud Engineering, or Site Reliability Engineering.
• Strong hands-on experience with AWS services (IAM, EC2, EKS, VPC, ALB/NLB, S3, RDS, CloudWatch, etc.).
• Solid experience with Kubernetes (EKS)—deployment, scaling, networking, upgrades, troubleshooting.
• Practical experience with Terraform / OpenTofu and Infrastructure-as-Code.
• Familiarity with GitOps and tools like Argo CD.
• Strong scripting skills (Python, Bash, PowerShell, or Go).
• Experience operating CI/CD platforms (Jenkins, GitHub Actions, or similar).
• Good understanding of cloud networking: routing, firewalls, DNS, load balancing.
• Experience with monitoring and logging: Prometheus, Grafana, ELK, Fluentd, OpenTelemetry, Datadog, etc.
• Strong debugging skills and ability to troubleshoot distributed systems.

You will have an advantage if you also have:

• Experience with cloud security frameworks (CNAPP, CSPM, CIEM, CWPP).
• Knowledge of container/image scanning and supply chain security.
• Exposure to AWS security tools (GuardDuty, Inspector, KMS, WAF/NFW).
• Experience integrating scanners into CI/CD pipelines.
• Familiarity with SIEM, threat detection, and incident response workflows.
• You excel in fast-paced, cloud-native environments.
• You think automation-first and minimize manual work.
• You enjoy working closely with Engineering, Ops, and Security teams.
• You are proactive, collaborative, and eager to learn.
• You take ownership and care deeply about reliability and security.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

 Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10399
Reporting into: Director of Cloud Services
Role Type: Individual Contributor

So, what’s the role all about?

As a Senior Specialist Automation Engineer, you will be responsible for Drive quality engineering excellence through scalable automation frameworks. You will own automation-first strategy across the SDLC collaborating with engineering, product, and DevOps teams for high-quality releases. You will work closely with Professional Services, Cloud Operations, and CSM teams to handhold them through customer issues based on priority.

How will you make an impact?  

• Define QA strategy based on risk and production insights
• Design and maintain automation frameworks (Python/Java)
• Enhance automation suites (Robot Framework, Selenium, Playwright)
• Drive shift-left testing across UI, API, backend
• Own regression cycles and release quality
• Integrate testing into CI/CD pipelines
• Collaborate with Agile teams and provide quality metrics

Have you got what it takes?

• Bachelor’s degree in computer science or related field
• 12+ years QA experience with strong automation focus
• Experience with Selenium, Robot Framework, Python/Java
• API testing using Postman or similar
• Experience with CI/CD (Jenkins, Docker, Kubernetes)
• Database knowledge (MongoDB, MySQL, PostgreSQL)
• Strong problem-solving skills
• Ownership mindset
• Ability to influence stakeholders
• Strong communication
• Balance of strategy and execution

You will have an advantage if you also have:

• Experience with Playwright
• Cloud exposure (AWS, Azure, GCP)
• Experience in fraud/risk platforms
• Experience with rule engines and workflows
• Hands-on with AI-driven testing

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

 Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10531
Reporting into: Group Manager, Premier R&D
Role Type: Individual Contributor

Job Description

So, what’s the role all about?

 Seeking a skilled and experienced DevOps Engineer in designing, producing, and testing high-quality software that meets specified functional and non-functional requirements within the time and resource constraints given.

How will you make an impact?  

• Design, implement, and maintain CI/CD pipelines using Jenkins to support automated builds, testing, and deployments.
• Manage and optimize AWS infrastructure for scalability, reliability, and cost-effectiveness.
• To streamline operational workflows and develop automation scripts and tools using shell scripting and other programming languages.
• Collaborate with cross-functional teams (Development, QA, Operations) to ensure seamless software delivery and deployment.
• Monitor and troubleshoot infrastructure, build failures, and deployment issues to ensure high availability and performance.
• Implement and maintain robust configuration management practices and infrastructure-as-code principles.
• Document processes, systems, and configurations to ensure knowledge sharing and maintain operational consistency.
• Performing ongoing maintenance and upgrades (Production & non-production)
• Occasional weekend or after-hours work as needed

Have you got what it takes?

• Experience: 12+ years in DevOps or a similar role.
• Cloud Expertise: Proficient in AWS services such as EC2, S3, RDS, Lambda, IAM, CloudFormation, or similar.
• CI/CD Tools: Hands-on experience with Jenkins pipelines (declarative and scripted).
• Scripting Skills: Proficiency in either shell scripting or powershell
• Programming Knowledge: Familiarity with at least one programming language (e.g., Python, Java, or Go).
• Version Control: Experience with Git and Git-based workflows.
• Monitoring Tools: Familiarity with tools like CloudWatch, Prometheus, or similar.
• Problem-solving: Strong analytical and troubleshooting skills in a fast-paced environment.

You will have an advantage if you also have:

• Development experience is a significant advantage.
• Windows system administration is a significant advantage.
• Experience with monitoring and log analysis tools is an advantage.
• Jenkins pipeline knowledge

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10363
Reporting into: Tech Manager
Role Type: Individual Contributor

So, what’s the role all about?

We are looking for a highly motivated Full Stack Software Engineer to join our team and take part in developing a large scale, mission critical web application used by customers worldwide for financial crime investigation and compliance.

We are looking for a strong team player who is also capable of working independently, takes ownership, and has a high ability for self-learning and problem solving in a complex technical environment.

How will you make an impact?  

• Develop and maintain web-based applications for large organizations for On-Prem and Cloud deployments.
• Full ownership over the development-lifecycle of features according to design document and enterprise software standards.
• Optimize application performance and scalability.
• Design and develop for multiple platforms deployment, databases and application servers.
• Collaborate with various R&D groups and with support tiers

Have you got what it takes?

• Bachelor’s or master’s degree in computer science, Data Engineering, or a related field
• 2 to 5 years of hands-on software development experience
• Proficiency in Java
• Strong experience with Spring Framework (Spring Boot, Spring MVC).
• Hands-on experience with Hibernate / ORM Framework
• Frontend Experience in one of the following: Vue.js, Angular or React
• A comprehensive familiarity and proven experience in OOD/OOP
• Experience with SQL and relational DB environments such as Oracle, MSSQL, PostgreSQL.
• Self-motivated and fast learner with a strong sense of ownership and drive
• Deep understanding of Algorithms & Data Structure.
• Strong problem-solving and system design skills
• Good communication with peers, subordinates and managers

You will have an advantage if you also have:

• Experience with CI/CD technologies (Jenkins etc.)
• Knowledge in secure code practices.
• Container orchestration experience

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

 Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10410
Reporting into: Tech Manager
Role Type: Individual Contributor

Tech Manager (Engineering) – Performance & Platform Excellence

How will you make an impact?

• Lead and grow a high-performing engineering team focused on performance, scalability, and reliability across the platform.
• Define and drive a performance engineering strategy adopted across multiple product teams.
• Manage a center of excellence, setting standards, frameworks, and governance for performance testing and scalability.
• Lead evolution of performance testing frameworks and tooling (JMeter, BlazeMeter, Gatling, or equivalent).
• Lead the development of AI-enabled testing and analysis capabilities to improve efficiency, insight, and coverage.
• Integrate performance testing into CI/CD pipelines, enabling early detection and prevention of production issues.
• Partner with architecture, product, and engineering teams to identify risks and influence system design for scale.
• Enable teams with production-like testing environments, tooling, and data strategies.
• Provide clear visibility into performance health, risks, and roadmap progress.

Have you got what it takes?

• 5+ years of experience leading engineering teams in complex, distributed environments.
• Strong hands-on background in Java or C# (.NET).
• Proven experience in performance engineering, including load, stress, and scalability testing.
• Hands-on experience with tools such as JMeter, BlazeMeter, Gatling, or similar.
• Strong understanding of distributed systems, microservices, and system bottlenecks.
• Experience integrating testing into CI/CD pipelines and release processes.
• Experience applying or experimenting with AI/LLM-based tools to improve engineering workflows.
• Ability to lead at both strategic and execution levels.

Nice to have

• Experience with cloud platforms (AWS/Azure) and containerization (Docker, Kubernetes).
• Familiarity with observability and monitoring tools (Grafana, Prometheus).
• Experience building internal platforms or shared frameworks.
• Experience driving adoption of engineering standards across teams.

Tech stack (expected exposure)

• Java or C# / .NET
• Performance tools: JMeter, BlazeMeter, Gatling
• CI/CD tooling (Jenkins or equivalent)
• Git/GitHub
• Observability tools (Grafana or similar)
• Cloud (AWS/Azure)
• Scripting (Python or similar)

Requisition ID: 10543

Reporting into: Tech Manager

Role Type: Individual Contributor

So, what’s the role all about?

We are looking for a talented and motivated Technical Manager to join the Actimize Professional Services team at our Global Talent Center in Pune, India. This role is ideal for someone who has deep experience implementing complex on‑premise and SaaS Actimize solutions, and who is passionate about leading high‑performing teams delivering regulatory compliance implementations.

You are someone who is not afraid to roll up your sleeves and work hands-on with intricate Actimize detection logic, customizations, configurations, and SQL queries. If you enjoy solving complex problems, managing motivated engineering teams, and enhancing enterprise-scale compliance platforms, then this role is for you.

Become part of the team helping global banks maintain their AML, financial crime, and regulatory compliance posture through cutting‑edge Actimize technology.

How will you make an impact?

As a Technical Manager, you will lead a team of highly skilled developers implementing Actimize solutions. You’ll collaborate with global SMEs, architects, and business analysts while working on the latest Actimize products.

Your work will directly impact major financial institutions as you guide teams delivering enterprise-grade solutions for AML, Financial Crime, and Payments Fraud across global markets.

You will:

• Lead and manage a team of engineers working on Actimize implementations, customizations, and configuration activities.
• Drive end-to-end delivery of releases by managing dependencies, risks, timelines, and quality.
• Act as a technical SME and point of contact for the team.
• Collaborate with R&D, Implementation, and Customer Support teams globally.
• Participate in recruitment and team expansion activities.
• Ensure high chargeability and productivity for yourself and your team.
• Support career growth for team members through mentorship, training, and challenging assignments.
• Conduct proactive performance management including 1:1s, coaching, and feedback.
• Ensure high-quality engineering practices across all delivery phases.

Responsibilities

• Manage and track team deliverables to ensure successful release execution.
• Ensure best‑in‑class engineering principles, quality reviews, and delivery processes.
• Provide technical leadership and guidance to the team.
• Oversee installation, customization, and configuration of complex on‑prem and multi‑tenant hosted Actimize solutions.
• Act as SME on Actimize components, detection logic, models, and integration workflows.
• Handle stakeholder communication and alignment across onsite/offshore teams.
• Directly participate in hiring and skill development planning.
• Collaborate closely with R&D and global implementation teams to resolve issues and optimize delivery outcomes.
• Drive operational improvements, deployment best practices, and continuous enhancements.
• Support global customer engagements on technical and delivery aspects.

Have you got what it takes?

Required Skills & Experience

• 14+ years of experience in software development or professional services.
• 3+ years of experience managing high‑performing engineering teams in BFSI product or services environments.
• Strong experience with Actimize implementation, configuration, deployment, and customizations.
• Hands‑on experience in SQL, Oracle, SQL Server, PostgreSQL.
• Understanding of Unix/Linux OS, scripting (Shell), and deployment processes.
• Experience working with complex high‑availability, scalable systems.
• Exposure to onshore/offshore engagement models.
• Strong stakeholder management and communication skills.
• Working knowledge of cloud platforms such as AWS, Azure, or GCP.
• Familiarity with tools such as GitHub, Jenkins, Docker, Kubernetes, Artifactory.
• Knowledge of Compliance, Banking, AML, IFM, or Financial Markets domain.
• Prior exposure to AML/IFM systems is a strong advantage.

What’s in it for you? 

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! 

Enjoy NiCE-FLEX!  

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Requisition ID:  10367
Reporting into: Group Manager

So, what’s the role all about?

NiCE Actimize is currently seeking to hire Technical Manager, skilled at implementing a complex on premise as well as hosted SaaS Actimize solutions to join the Actimize professional services team at Global Talent Center in PUNE INDIA. We are looking for a talented & motivated professional interested in working on the latest Actimize regulatory compliance offerings with special emphasis in managing a teams dedicated to implementation, customization and configuration. You are someone who is not afraid to roll up your sleeves and get down & dirty with intricate code & SQL queries, enhance product with complex needs. If yes, then come be part of the Actimize Professional Services Team.

How will you make an impact?

• Manage the teams' delivery to a successful release by tracking work, dependencies and risks and taking corrective actions as necessary.
• Be accountable for the technical delivery and quality of the team’s release by ensuring best quality engineering practices are followed including (but not limited to): writing and running of unit tests, smoke- and regression, code reviews, and design practices
• Be POC for the team and highlight any delivery risks
• Facilitate and support team member’s technical and career growth objectives through training, leadership opportunities, challenging work assignments, and focused mentorship.
• Ownership of individual and teams utilization. 
• Direct participation and delegation of all recruitment and hiring activities 
• Collaboration with R&D, Other implementation teams and Customer support teams 
• Proactive and on-going performance management activities including, regular 1:1s for establishing direction and providing corrective and reinforcing feed-back intended to help engineers to define and achieve career objectives

Have you got what it takes?

• 12+ years of experience in software development 
• Resource management experience, including resource appraisals, risk management, backup planning and work planning and allocation 
• 3+ years leading a high performing development team or software product implementation environment. 
• Exposure to onsite / offshore working model. 
• Senior Stakeholder management. 
• Experience in high performance, highly available and scalable system 
• Experience in installation, customization and configuration of complex SAAS hosted software product. 
• Experienced with private and public cloud infrastructures and technologies such as Amazon Web Services (AWS), Google Cloud Engine or Azure and should be able to drive discussion solutioning on cloud technologies
• Proficient in Database concepts and hands on experience working on Oracle/ SQL server, Postgres.
• Well aware of Unix / Linux and basic Shell scripting. 
• Understanding of standard deployment practices and basic understanding of industry standard tools such as Jenkins, Docker, VMs, Kubernetes, Artifactory
• Professional services experience is plus. 
• Compliance / Banking domain knowledge and/or exposure to AML/ IFM / financial market compliance is plus

What’s in it for you? 

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! 

Enjoy NiCE-FLEX!  

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Requisition ID:  9439
Reporting into: Group Manager
Role Type: Tech Manager

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Location - Bangalore/Pune/Chennai/Hyderabad

Shift Time:12:30 pm-9:30 pm

Java Full Stack:

Key Responsibilities

• Lead the design and development of scalable web applications using React, TypeScript or JavaScript
• Having experience in Angular
• Build reusable UI components and libraries for future use.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Integrate frontend components with backend services using RESTful APIs.
• Contribute to backend development using Java and Spring Boot, with support from senior backend engineers.
• Participate in code reviews, architecture discussions, and Agile ceremonies.
• Support and gradually enhance CI/CD pipelines using tools like Jenkins, GitHub Actions, or GitLab.

Required Skills

• 7+ years of experience in React.js, JavaScript or TypeScript.
• 4+ years of experience with Angular and React
• Familiarity with Java, Spring Boot, and microservices architecture.
• Experience with RESTful APIs, JSON, and asynchronous programming.
• Understanding of Git-based workflows and Agile methodologies.

Exposure to CI/CD tools and containerization (Docker, Kubernetes) is a plus

About Anchanto:

Enabling Simpler, Faster and Scalable eCommerce Operations, our mission is to simplify backend eCommerce operations for businesses of all sizes through our innovative & intelligent SaaS platforms. We aim to transform the way businesses conduct eCommerce in the region, while aggressively moving towards becoming the most customer-centric company in our domain.

Our offices are spread across Singapore, Kuala Lumpur (Malaysia), Jakarta (Indonesia), Manila (Philippines), Sydney (Australia), Bangkok (Thailand), Seoul (South Korea), and Pune (India). Our diverse and multicultural fabric is woven in a way that each Anchanter gets complete freedom and opportunity to realize & explore his/her full potential.

We pride ourselves in building awesome & powerful products that have the potential to change the way businesses perceive eCommerce management. We believe in delivering anchanting experiences and aim to become the #1 customer-centric company in our domain.

The Role:

We are seeking an experienced Senior Manager who will own our IT infrastructure and lead the DevOps team. This role will be responsible for establishing and maintaining the enterprise vision, strategy, and program to ensure that information assets and technologies are adequately protected.

You will be identifying, developing, implementing, and maintaining processes across the enterprise to reduce information technology (IT) risks. You will respond to incidents, establish appropriate standards and controls, manage security technologies, and implement policies and procedures. You will also be leading the DevOps team to help automate the build, deploy and release management of our software.

Key Responsibilities:

IT Infra management

• Defining, scoping, creation & execution of IT & data security standards and strategies and measure adherence.
• Firewall settings, WAF, security settings across tech stack, hardening and patching compliances and other Information Security Activities
• Best Practices implementation for User Access Review for all application
• Preparing, reviewing, updating, evidence management of all IT security related policies and procedures.
• Enhancing the reliability and security of the IT systems, internal IT communication channels, projects, and underlying data.
• Accountable for vulnerability assessment and IT Security Audits. Closure of all the observations
• Ensure compliance with any related legislation, such as the Data Protection Act, ISO standards or relevant government regulations.
• Manage incidents related to information security.
• Best Practices in conducting the 3rd party vendor audit on Data and Information Security.
• IT Security Awareness Programs. Oversee staff training in all the latest security awareness skills, check associated protocols, methodologies and procedures are implemented.

DevOps management

• Lead a team of DevOps engineers and DBAs to help setup product builds, Continuous Integration setup, manage and monitor build delivery to all environments.
• Establish the process and be the process champion for the end-to-end Development-Operationalization process
• Create, manage & own automation tools & scripts, configuration management of platform technologies
• Monitor Continuous Integration build systems and proactively debug issues working with dev teams
• Plan the deployment in conjunction with change and knowledge management and configuration management
• Work closely with the development team to leverage the existing frameworks and tools to improve build system productivity.
• Operationalize monitoring and uptime of all environments

Required skills & qualifications:

• Excellent experience with various automated deployment, configuration management and software build tools, Dockers, Kubernetes, GitHub, GitHub actions, Jenkins/Maven, Chef, Puppet etc.
• At least 3+ years of experience as DevOps manager and IT infrastructure leader and prior hands-on experience as DevOps engineer/lead
• 10+ years of experience in the field of security covering the key responsibilities listed above.
• In-depth knowledge of relevant standards such as ISO 27001 / SOC2
• Excellent experience on AWS infrastructure management and tools such as CloudFormation
• Must have strong prior hands-on DevOps experience.
• Deep understanding of version control systems, including branching and merging strategies
• Strong background in Linux/Unix server system administration
• Hands-on experience with GitHub required.
• Bachelors or Master’s degree in related technical field

Good to have:

• Certifications such as CISM / CISSP / CRISC
• Good understanding of current legislations and regulations, standards & audit terminologies.

Benefits of working with Anchanto:

• A chance to build career with a fast growing global SaaS tech company
• An opportunity to collaborate with global teams
• Competitive salary package
• Amazing work-life balance
• Learning opportunities
• Work hours: 09:00 AM to 06:00 PM Local Time

We are an equal employment opportunity employer and promote diversity; actively encouraging applicants all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

About Anchanto

Anchanto is a global enterprise SaaS company whose Cloud and AI products power end-to-end e-commerce and logistics operations for some of the world’s largest brands, 3PLs, and marketplaces. Our platforms process millions of orders across 70+ countries every month—and we’re still growing.

Role Overview

We are looking for a QA Automation Lead with 5+ years of hands-on automation experience to lead the design and execution of test automation across core SaaS products. This is a technically strong, hands-on leadership role ideal for someone passionate about building automation frameworks, mentoring others, and ensuring consistent, high-quality releases.

Key Responsibilities:

• Automation Strategy & Execution
• Lead automation planning, scripting, and execution across UI, API, database, and performance layers.
• Design and implement scalable test automation frameworks using tools like Testim, Selenium, Cypress, etc.
• Drive automation-first practices and integrate test suites with CI/CD pipelines for early defect detection.

Technical Leadership

• Guide QA engineers in writing clean, reusable, and robust automation code.
• Conduct code and script reviews; troubleshoot failures and improve test stability and coverage.
• Collaborate with developers and DevOps for continuous integration and test orchestration.

Collaboration & Delivery

• Work closely with Product, Engineering, and Release teams to ensure test coverage and quality gates throughout SDLC.
• Represent QA in agile ceremonies and play an active role in release readiness decisions.
• Own quality metrics like pass rate, defect leakage, and automation ROI.

Mentoring & Knowledge Sharing

• Coach junior automation engineers and promote best practices in test design, coverage, and maintainability.
• Conduct knowledge-sharing sessions, maintain test documentation, and support cross-product learning.

Required Skills & Experience

• 5+ years of experience in test automation for web, API, and backend services.
• Strong programming/scripting skills in Java, JavaScript, or Python.
• Hands-on experience with tools like Testim, Selenium, Cypress, Postman, REST Assured.
• Experience in database testing (SQL/NoSQL) and performance testing tools (e.g., JMeter, k6).
• Familiar with CI/CD tools like Jenkins, GitHub Actions, GitLab CI and Git-based workflows.
• Good understanding of Agile/Scrum methodologies and STLC processes.
• Proficient with test and defect management tools (Jira, Xray/Zephyr, Confluence).
• Strong communication and problem-solving skills; comfortable working with global teams.

Nice-to-Have

• Experience in SaaS, e-commerce, or logistics product domains.
• Exposure to self-healing automation or AI-powered test optimization tools.
• Familiarity with cloud platforms (AWS, GCP) and containerization (Docker, Kubernetes).

Why Join Us

• Be the driver of automation across high-scale, mission-critical SaaS platforms.
• Work in a cross-functional, global environment with opportunities to influence product quality at scale.
• Enjoy flexible work options, learning opportunities, and a culture that rewards ownership and excellence.

Job Title: Control Automation Engineer (IT)

 About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Job Location: Pune

Job Title: Control Automation Engineer (IT)

Role purpose

Build and run automation that improves the effectiveness, reliability, and auditability of IT controls. You’ll use Python/Unix scripting, CI/CD (Jenkins/Groovy), orchestration (Airflow/Composer), and ServiceNow APIs to automate control checks, evidence collection, monitoring, and remediation workflows—delivered in line with SDLC and controlled deployment (DEPL/ICE) expectations and within agreed SLA/OLA.

Key responsibilities

1) Control automation & continuous monitoring

• Engineer automated control checks across areas such as access, change, patching, backup, monitoring, vulnerability, and configuration compliance.
• Implement continuous control monitoring, automated control testing, and exception handling.
• Build automated evidence capture and retention processes to support audits and assurance activities.

2) CI/CD automation (Jenkins & Groovy)

• Develop and maintain Jenkins pipelines using Groovy for build, test, release, and operational automation.
• Embed quality gates (unit tests, linting, security checks) and ensure traceability from requirement to deployment.
• Maintain pipeline reliability, credential handling, and secure integration patterns.

3) Orchestration (Airflow / Composer)

• Design and operate workflows using Apache Airflow or Cloud Composer (DAG design, scheduling, retries, dependencies).
• Build resilient, observable orchestration with logging, alerting, and runbook-ready operational support.
• Optimise workflow performance and ensure idempotent, recoverable job execution.

4) ServiceNow automation (API-led)

• Integrate with ServiceNow via REST APIs to automate:
  
  Incident/Problem/Change workflows
  Control attestations, evidence requests, and task management
  Automated updates, approvals, and status reporting
• Troubleshoot integrations, authentication, and data mapping; ensure audit-friendly logging.

5) SDLC & controlled deployment (DEPL/ICE)

• Apply strong SDLC practices: requirements, design, build, test, release, and support.
• Ensure automation changes comply with DEPL/ICE control expectations (approvals, segregation of duties, release documentation, rollback plans, and audit trails).

6) SLA/OLA management & compliance actions

• Define, track, and report SLA/OLA for automated controls and supporting services (including over-SLA/breach management).
• Monitor control performance and compliance actions; manage exceptions, remediation plans, and closure evidence.
• Produce operational metrics and dashboards (control coverage, failure rates, MTTR, SLA compliance).

Required skills & experience

• 10+ years’ IT experience, with significant hands-on automation/scripting delivery.
• Strong Python and Unix/Linux (shell scripting, permissions, scheduling, process management).
• Proven Jenkins experience, including Groovy pipeline development and CI/CD best practices.
• Experience with orchestration tools: Apache Airflow and/or Cloud Composer (DAGs, scheduling, monitoring).
• Hands-on ServiceNow automation via APIs (REST preferred), including integration patterns and troubleshooting.
• Strong understanding of SDLC and controlled deployment/change governance (including DEPL/ICE).
• Solid knowledge of IT controls and compliance, including evidence integrity, auditability, and operational control design.
• Experience managing SLA/OLA for IT controls/services, including breach analysis and continuous improvement.

Desirable (nice to have)

• Git-based workflows, automated testing frameworks, and code quality tooling.
• Monitoring/logging platforms (e.g., Splunk, ELK, Grafana) and alerting design.
• Familiarity with CMDB concepts and data quality controls.
• Exposure to common control frameworks (e.g., ITIL control practices, ISO 27001-aligned controls).

Education / certifications (optional)

• Degree in Computer Science/Engineering (or equivalent experience).
• ITIL, ServiceNow, or security/control-related certifications.

About the Role

SonicWall is looking for a Test Engineer with strong experience in network security and firewall testing, along with hands-on automation skills, to support validation of SonicOS releases. In this role, you will work closely with Development, QA, and Release teams to ensure product quality through functional, system, and regression testing while driving automation-first testing practices. This position is ideal for engineers passionate about networking, cybersecurity products, and test automation.

Key Responsibilities

• Perform functional, system, regression, and verification testing for SonicOS features and releases.
• Design, develop, and maintain automation frameworks and automated test scripts.
• Convert manual regression test cases into automation to improve coverage and execution efficiency.
• Develop test plans, test scenarios, and detailed test cases aligned with product requirements.
• Validate bug fixes and perform end-to-end workflow testing.
• Analyze failures, support root cause analysis, and collaborate with developers for issue resolution.
• Participate in Agile ceremonies including sprint planning, daily stand-ups, defect triage, and release sign-offs.
• Contribute to quality metrics, test reports, and defect escape analysis.
• Support and mentor junior QA engineers when required.

Required Skills

Networking & Firewall Domain

• Strong fundamentals in networking concepts:

  • TCP/IP, Routing, NAT, VLANs

  • Firewall policies and security concepts

• Hands-on experience in firewall/security testing, such as:

  • VPN (IPSec/SSL VPN)

  • DPI / Application Control

  • Intrusion Prevention System (IPS)

  • Gateway Anti-Virus

  • Geo-IP filtering

Automation & Programming

• Experience with automation tools/frameworks:

  • Playwright / Selenium / PyTest / Robot Framework

• Programming or scripting experience in Python or JavaScript.

Systems & Debugging

• Strong working knowledge of Linux/Unix environments.
• Experience analyzing logs and packet captures using tcpdump and Wireshark.
• Experience with defect tracking tools (JIRA or equivalent).
• Exposure to CI/CD pipelines (Jenkins, Git pipelines).
• Familiarity with AI-assisted tools for testing or productivity improvement.

Good to Have

• Experience setting up QA labs or networking test infrastructure.
• Exposure to cloud environments such as AWS or Azure.
• Experience reproducing customer issues or supporting field escalations.

Soft Skills

• Strong analytical and debugging skills.
• Ownership mindset with attention to detail.
• Ability to work effectively in fast-paced Agile environments.
• Good communication and collaboration skills.

Education

• B.E / B.Tech / M.E / M.Tech in Computer Science, IT, Electronics, or related engineering discipline.

#LI-KB7

#LI-Hybrid

#Networking

Technical Account Manager (TAM)

Hybrid, Bangalore, India

As a Technical Account Manager (TAM), you will work closely with our customers, build relationships with them, help them achieve their technical goals, and overcome technical challenges.

The Technical Account Manager (TAM) serves as a trusted technical partner to customers, acting as the primary point of contact for technical guidance, system optimization, and issue coordination after implementation.  The TAM works closely with customer System Administrators and internal teams to understand business processes, ensure effective system configuration, and help customers maximize value from the platform.

Key Responsibilities 

Named Technical Contact

• Serve as the dedicated technical resource for assigned customer accounts
• Partner with customer System Administrators to understand business processes, workflows, and system configurations
• Maintain deep familiarity with each customer’s environment, priorities, and use cases

Product Expertise & Consultation

• Act as a product expert, providing guidance, best practices, and technical consultation
• Translate customer business needs into system configuration and optimization recommendations
• Support customers in understanding platform capabilities, limitations, and tradeoffs

Issue Facilitation & Support Oversight

• Provide oversight and coordination for customer support tickets
• Own or directly manage highly technical or complex issues as needed
• Effectively escalate critical and urgent issues, partnering with Support, Engineering, and Product teams to drive resolution
• Analyze support trends and proactively address recurring issues

Readiness & Enablement Management

• Ensure customers are prepared for and leveraging new product features
• Conduct Release Readiness Reviews to prepare customers for upcoming releases, including testing, configuration changes, and process impacts
• Partner with customers to drive feature adoption aligned to their business goals

Trusted Advisor & Relationship Management

• Run a regular cadence of customer meetings to review:
• Open workstreams and initiatives
• Support ticket status and analysis
• New questions and technical needs
• Open and prioritized issues
• Action items and next steps
• Serve as a trusted consultant, ensuring alignment between customer goals and platform usage
• Advocate for customer needs internally and provide feedback to Product and Engineering teams

You will do well in this role if you…

• become a trusted advisor to customers, hyper-focused on quality and successful adoption 
• always strive to provide exceptional customer experience
• are technical-focused with analytical and problem-solving skills while able to describe technical configurations to non-technical audiences
• build positive relationships with peers while working remotely with others across geographies and cultures
• listen continuously,  learning from others and leveraging input
• possess unquestionable integrity, credibility, and character proactively demonstrating high moral and ethical behavior
• constantly improve your own work methods
• commit to the sustainability/scalability of Legion solutions
• work well as a self-starter in a fluid work environment with limited resources
• are a career driven individual looking to grow in a fast paced startup

Requirements and Qualifications

• 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
• Experience in managing multiple stakeholders and projects with competing priorities
• Strong root cause diagnostic capabilities to assess customer reported problems and determine whether it’s a software, configuration, or user error
• Bachelor's degree or equivalent experience
• Possess exceptional interpersonal and English communication skills including verbal, written presentation and listening
• Technical understanding of integration platforms such as Workato, Dell Boomi, Jitterbit, SnapLogic (Workato preferred)

Preferred Qualifications and Skills

• Workforce management (WFM) consulting and integration experience
• 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
• Proven ability to manage changes for business growth minimizing disruption
• Experience in operating environments in retail, hospitality, restaurant or other industries to understand and identify labor challenges that Legion solves
• Exposure to agile software development leveraging toolsets (e.g. Jira, GitHub, Jenkins)

ABOUT LEGION

Join Legion's mission to turn hourly jobs into good jobs. We're a mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.

Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. 

Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change.

If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.

BACKGROUND AND OPPORTUNITY

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. 

Legion WFM was built for the cloud with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is composed of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.

For more information, visit https://legion.co 

COMPENSATION & BENEFITS

At Legion, we offer competitive compensation and benefits packages to all employees. As a hybrid employer in Bucharest, Romania, pay for positions is determined using local, national, and industry-specific survey data. 

We strive to make competitive offers, allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. 

Benefits include, but are not limited to: 

• Health Benefits
• Paid Time Off and Paid Holidays
• Parental Leave 
• Equity 
• Monthly Wellness Reimbursement
• Monthly Lunch at Legion

EQUAL EMPLOYMENT OPPORTUNITY

Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

DISABILITY ACCOMMODATION

For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co 

About Druva

You won’t just join a company at Druva, you’ll help shape the future of data security at the moment it matters most. We are building a modern standard with our cloud-native solutions, designed to simplify the toughest challenges in cyber resilience for our customers. As the pioneer and market leader in fully managed SaaS data protection, we help organizations secure and recover their data from ransomware, cyberattacks, and operational disruptions without the complexity, cost, or risk of legacy infrastructure.

Our momentum is backed by the market: Druva was named a Leader in the 2025 Gartner® Magic Quadrant™ for Backup and Data Protection Platforms, a Leader in the 2025 IDC MarketScape for Cyber-Recovery, and a Leader & Outperformer in the 2025 GigaOm Cloud Data Protection Radar. Even better, customers validate that leadership every day through strong Gartner Peer Insights ratings, standout Net Promoter Scores (NPS), and top willingness-to-recommend results.

Visit druva.com and follow us on LinkedIn, X and Facebook.

About Role :  

The Foundation team at Druva is responsible for designing a highly performant and scalable cloud file system on the Druva cloud in AWS. To build this petabyte-scale, distributed, services-oriented cloud file system, various key concepts like file system metadata, versioning, and eventual consistency are used along with leveraging various AWS services like S3, DDB, and Kinesis. While the core file storage engine provides the backup storage for all the Druva products, allied components like the indexing engine, key-value store, and big data pipeline provide scalable search, analytics, and compliance services. The team diligently keeps track of newer services, storage tiers, and various aspects of existing AWS services to take advantage of the continuous evolution of services and use them effectively in the background.

We are looking for a Senior Staff Software Engineer who is passionate about building highly scalable, secure, and performant infrastructure components that form the core of our data protection and data management platform. This role is ideal for someone with a deep understanding of systems programming, distributed storage, and cloud-native architecture and is looking to solve complex technical problems at scale.

We prefer candidates from Tier-1 institutes (IITs, NITs, BITS Pilani, IIIT-H, IISc) or those who have demonstrated exceptional systems-level depth through impactful work in high-scale backend systems, infrastructure platforms, or storage/security products.

Key Responsibilities

• Own the architecture, high-level and low-level design of data protection and data management services and frameworks.
• Design and implement secure, resilient, and highly scalable microservices using Python or Golang, following SaaS-first principles.
• Collaborate with architects, product managers, DevOps, and peer engineering teams to build storage and data services that manage data and metadata at scale.
• Continuously evaluate and integrate emerging technologies and tools to refine existing platforms and enhance product capabilities.Drive the adoption of best practices in system design, observability, testing, and CI/CD pipelines for high-quality releases.
• Mentor and guide junior team members in systems design, data protection principles, and high-velocity product development.
• Stay hands-on and contribute actively to feature delivery, incident handling, performance tuning, and code reviews.

Must-Have Skills

• AI first mindset to software development, having experience using genAI during various phases of software development lifecycle from design to code to test using tools like 'cursor'
• 5 -7 years of experience, preferably in a product company, building global scale distributed SaaS applications that handle petabytes of data.
• Expertise in Python or Golang with a focus on scalable, performant systems.
• Strong experience in cloud-native storage systems, metadata management, or distributed data pipelines.
• Hands-on experience building storage, backup, archival, or data protection products is highly desirable.
• Deep knowledge of cloud platforms like AWS or Azure and container orchestration using Kubernetes/Docker.
• Experience with event-driven architecture, message queues (Kafka/RabbitMQ), and gRPC/REST APIs.
• Familiarity with observability tools like Prometheus, Grafana, ELK, or Datadog.
• Solid understanding of system performance, multi-threading, and concurrency control.

Desirable Skills

• Prior experience with data security frameworks, encryption, key management, or compliance-focused features.
• Exposure to CI/CD tools like GitLab CI, CircleCI, or Jenkins.
• Agile development experience (Scrum/Kanban).
• Strong problem-solving, system debugging, and communication skills.

Ideal Candidate Profile

• Comes from a Tier-1 or Tier-2 engineering institute or has demonstrated deep backend systems expertise.
• Has built or worked on platform-level components used by multiple engineering teams.
• Enjoys tackling low-level system problems, scaling challenges, and performance bottlenecks.
• Has a product mindset, and collaborates well across teams to align tech design with business outcomes

Qualification: 

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field.

Role Summary

We are seeking a highly skilled Test Staff Engineer with deep expertise in Firewall/Security testing and strong hands-on automation. This role requires technical leadership, end-to-end ownership of test strategy for assigned components, and building scalable automation and test tools to ensure high-quality SonicOS releases.

Key Responsibilities

• Own test strategy, planning, execution, and quality sign-off for SonicOS components
• Architect, develop, and maintain automation frameworks, pipelines, and test tools
• Drive an automation-first regression strategy and improve overall test coverage
• Perform complex system, integration, and upgrade/downgrade testing
• Partner with Dev/PM in design reviews, scrums, and defect triage
• Lead root-cause analysis and validation of critical customer issues
• Mentor engineers; review test plans, automation design, and coverage
• Drive release readiness, escape analysis, and quality metrics

Must-Have Skills

• Strong Networking: TCP/IP, Routing, NAT, VLANs, Firewall policies
• Firewall/Security: VPN, DPI/App Control, IPS, Gateway AV, Geo-IP, Botnet
• Automation: Playwright / Selenium / PyTest / Robot Framework
• Programming: Python or JavaScript (framework/tool development)
• Linux/Unix, debugging with logs, core dumps, packet capture (tcpdump/Wireshark)
• CI/CD integration (Jenkins, Git-based pipelines)
• Defect tracking & test management (JIRA or similar)
• Exposure to effective usage of AI tools

Good to Have

• Experience with signature-based services & live update pipelines
• Cloud test environments (AWS/Azure)
• Handling customer escalations/field issue reproduction

Soft Skills

• Technical leadership, strong ownership, and decision-making
• Excellent debugging and communication skills
• Ability to lead quality initiatives across teams

Education

• B.E / B.Tech / M.Tech in CS/IT or related fields

#LI-KB7

#LI-Remote

#LI-Pune

#Networking

About Us

Blueshift is the Intelligent Customer Engagement Platform (CEP), headquartered in San Francisco, that empowers leading B2C brands to drive truly personalized, 1:1 marketing across every channel. Founded by repeat entrepreneurs who previously built Mertado (acquired by Groupon) and were part of the early team at Kosmix (acquired by Walmart), Blueshift leverages AI, including Predictive, Generative, and Agentic AI, to automate customer engagement for clients like ClearScore, LendingTree, Udacity, and U.S. News. Backed by top-tier VCs including Nexus Venture Partners, Storm Ventures, and SoftBank Venture Asia, the company has raised a total of $65 million in venture funding and is consistently recognized as a market leader and a Deloitte Technology Fast 500 award recipient.

Blueshift is actively scaling its development center in Pune, India. As part of our team, you will drive innovation in cutting-edge technologies including machine learning, artificial intelligence, big data, and large-scale distributed data systems. This is an exciting career path for motivated individuals looking to build complex, impactful solutions that define the future of customer engagement.

AI Solutions Engineer II

As a Software Engineer in the AI Solutions team, you occupy a unique techno-functional position. You are not a researcher; you are an implementation specialist and problem-solver. You bridge the gap between our core AI infrastructure and real-world customer impact. You aren't just writing code; you are applying data engineering, analysis, and AI knowledge to help global brands realize the full potential of AI-driven marketing.

Responsibilities 

• End-to-End Solution Delivery: Lead the full lifecycle of custom AI projects—from initial customer design and technical architecture to testing and production implementation.
• Production Stewardship: Take ownership of the "last mile" of delivery. This includes triaging technical tickets, analyzing logs (Datadog/Kibana), and debugging production issues in customer-specific AI workflows.
• Applied Data Engineering: Use SQL, Python, and Spark to transform disparate, messy customer datasets into clean, high-performing inputs for our AI engine.
• Stakeholder Collaboration: Partner directly with customer marketing teams and internal Product Managers to explain technical logic and ensure AI solutions meet business objectives.
• Cross-Functional Collaboration: Partner with the other teams across Blueshift to optimize data pipelines and debug distributed systems.
• Agentic Productivity: Integrate AI agents (like GitHub Copilot or custom internal agents) into the development lifecycle to accelerate code generation, testing, and debugging.
• Innovation & POCs: Develop Proof of Concepts (POCs) for AI experiments, benchmarking results to simplify and automate customer marketing ideas.

Requirements

• Software Engineering Fundamentals: 4+ years of experience in a production environment. Strong grasp of Object-Oriented Programming (OOP), Git, and the full SDLC.
• The "Polyglot" Mindset: Expert-level SQL and Python are mandatory. You must have the agility to work in Ruby and Scala/PySpark as the solution requires.
• Production Grit: Proven experience in a ticket-solving environment. You are comfortable navigating existing codebases to identify bugs, perform root-cause analysis, and deploy stable fixes.
• Analytical Mindset: You are a "Data Analyst with an Engineering heart." You enjoy digging into data tables to understand why a recommendation was made and how to optimize it.
• Customer Centricity: Experience working directly with customers or marketing teams. You can communicate technical concepts to non-technical stakeholders and manage project timelines independently.
• Experience Plus: Direct experience with Recommender Systems.

Nice to Have

• Direct experience with AWS Data Platforms, Jenkins, and Docker.
• Background in the MarTech or AdTech industry.

Perks and Benefits

• Competitive salary along with stock option grants.
• Excellent hospitalisation, personal accident, and term insurance coverage.
• Located in a top-notch facility in Baner - one of the best neighbourhoods for tech startups.
• Daily catered breakfast, lunch, and snacks along with well-stocked pantry
• A team that cares about you.

Job Description

We’re on a mission to deliver flawless products, and we need a Senior Test Engineer who shares our passion for quality! If you love digging deep to uncover issues before they reach customers, thrive on building smart automation, and believe that quality is everyone’s responsibility, this role is for you. You’ll play a critical part in shaping exceptional user experiences by leveraging cutting-edge tools, modern frameworks, and AI-driven testing practices - all while collaborating with talented teams to raise the bar for quality across the organization.

Mandatory Skills: Python Automation testing API, Karate framework  

Skills & Experience

• Communication & Collaboration – Strong communication skills with the ability to clearly articulate testing strategies and collaborate effectively with developers, product managers, and stakeholders.
• Manual & Exploratory Testing – Ability to design and execute manual test cases for complex scenarios, edge cases, and usability validation where automation is not feasible.
• Test Automation Frameworks – Hands-on experience designing and maintaining automated test suites using Cypress, Selenium, and other modern frameworks.
• Programming Skills – Proficiency in Python and JavaScript for building robust automation scripts and utilities.
• API Testing & Integration – Skilled in testing RESTful APIs using tools like Postman and Karate; experience validating IAM/AuthZ and different authorization systems.
• Test Design and Implementation (Risk-Based Testing & Quality Strategy) – Ability to apply sound judgment to determine test scope, depth, and prioritization without compromising quality.
• CI/CD & DevOps Integration – Experience integrating automated tests into CI/CD pipelines (GitLab, Jenkins etc.) for continuous quality assurance.
• Compliance & Security Awareness – Understanding of PCI DSS and other compliance standards relevant to payment systems.
• Version Control – Proficient in Git and collaborative workflows for managing test code and automation assets.

    Key Responsibilities 

• Design, develop, and maintain robust UI and API automation test suites for IAM, AuthZ, and STS components.
• Build scalable and maintainable automation frameworks, preferably using Karate for API and service-level automation.
• Collaborate with engineering teams to define test strategy, test plans, and test coverage for new and existing features.
• Validate end‑to‑end flows such as authentication, token generation, session management, OAuth/OIDC flows, roles & permissions, MFA, SSO, etc.
• Participate in architecture/design discussions to provide quality and testability insights early in the lifecycle.
• Ensure timely execution of regression suites and continuous integration pipelines.
• Perform root-cause analysis on test failures and work with developers to resolve issues.
• Implement test data strategies, mocks, and stubs as needed to support automation.
• Contribute to quality metrics, dashboards, and continuous process improvements.
• (Good to have) Support and execute performance and load testing for key IAM workflows.

 Educational/Vocational/Previous Experience Recommendations:

• Bachelor’s degree in related field or equivalent business experience
• 4 to 6 Years of experience

Notice Period: Max 2 months or serving Notice Period candidates will be preferred.

Work Location: Pune (Candidates willing to relocate to Pune will be considered for this role)

Working Conditions:

• Hybrid - Mandatory thrice a week from Hinjewadi office.

Job Title: GCP Platform Engineer 

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Job Title: GCP Platform Engineer

Location: Pune

Experience: 12-15 years

We are seeking a motivated and talented GCP Platform Engineer to join our growing data platform team. In this role, you will be responsible for building, managing, and automating the Google Cloud Platform infrastructure that powers our large-scale data engineering projects. You will work closely with our data engineers and Platform lead to create a scalable, reliable, and secure environment for our data workloads.
Key Responsibilities:
• Design, build, and maintain scalable and reliable GCP infrastructure using Infrastructure as Code (IaC) principles, primarily with Terraform.
• Provision and manage core GCP services, including VPC, IAM, Google Cloud Storage (GCS), BigQuery, Compute, CloudSQL, Dataflow, Dataproc, and Composer.
• Develop and maintain CI/CD pipelines for infrastructure deployment and automation.
• Implement and manage monitoring, logging, and alerting solutions to ensure platform health and performance.
• Collaborate with data engineers to understand their infrastructure needs and provide support.
• Ensure the security and compliance of the GCP environment by implementing best practices and policies.
• Contribute to the continuous improvement of the platform by evaluating new technologies and automating processes.
• Work under the guidance of a platform lead in a collaborative team environment.
Required Qualifications:
• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 9+ years of hands-on experience with Google Cloud Platform (GCP).
• Proficiency in writing Infrastructure as Code (IaC) using Terraform.
• Experience with scripting languages such as Python or Bash.
• Understanding of networking concepts (VPCs, subnets, firewalls).
• Familiarity with CI/CD concepts and tools (e.g., Google Cloud Build, Jenkins, GitLab CI).
• Strong problem-solving skills and a collaborative mindset.
• Excellent communication skills.

Preferred Qualifications:
• Experience with data engineering services on GCP (e.g., BigQuery, Compute, CloudSQL, Dataflow, Dataproc, Composer).
• GCP certification (e.g., Associate Cloud Engineer, Professional Cloud DevOps Engineer).
• Experience with monitoring and logging tools like Google Cloud's operations suite (formerly Stackdriver).
• Familiarity with Agile development methodologies.

Job Title: GCP Platform Engineer 

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Job Title: GCP Platform Engineer

Location: Pune

Experience: 5-8 years

We are seeking a motivated and talented GCP Platform Engineer to join our growing data platform team. In this role, you will be responsible for building, managing, and automating the Google Cloud Platform infrastructure that powers our large-scale data engineering projects. You will work closely with our data engineers and Platform lead to create a scalable, reliable, and secure environment for our data workloads.
Key Responsibilities:
• Design, build, and maintain scalable and reliable GCP infrastructure using Infrastructure as Code (IaC) principles, primarily with Terraform.
• Provision and manage core GCP services, including VPC, IAM, Google Cloud Storage (GCS), BigQuery, Compute, CloudSQL, Dataflow, Dataproc, and Composer.
• Develop and maintain CI/CD pipelines for infrastructure deployment and automation.
• Implement and manage monitoring, logging, and alerting solutions to ensure platform health and performance.
• Collaborate with data engineers to understand their infrastructure needs and provide support.
• Ensure the security and compliance of the GCP environment by implementing best practices and policies.
• Contribute to the continuous improvement of the platform by evaluating new technologies and automating processes.
• Work under the guidance of a platform lead in a collaborative team environment.
Required Qualifications:
• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 3-5 years of hands-on experience with Google Cloud Platform (GCP).
• Proficiency in writing Infrastructure as Code (IaC) using Terraform.
• Experience with scripting languages such as Python or Bash.
• Understanding of networking concepts (VPCs, subnets, firewalls).
• Familiarity with CI/CD concepts and tools (e.g., Google Cloud Build, Jenkins, GitLab CI).
• Strong problem-solving skills and a collaborative mindset.
• Excellent communication skills.

Preferred Qualifications:
• Experience with data engineering services on GCP (e.g., BigQuery, Compute, CloudSQL, Dataflow, Dataproc, Composer).
• GCP certification (e.g., Associate Cloud Engineer, Professional Cloud DevOps Engineer).
• Experience with monitoring and logging tools like Google Cloud's operations suite (formerly Stackdriver).
• Familiarity with Agile development methodologies.

Senior Infrastructure Engineer

at Convera

Pune- WFH

Convera is looking for a Senior Infrastructure Engineer - AWS Cloud Platform, who contributes to the design, automation, and governance of largescale AWS environments. The engineer supports secure multi-account architectures, hardened image pipelines, API driven platform services, and AI enabled cloud capabilities that help teams deploy reliably, cost effectively and in alignment with the AWS Well Architected Framework.

You will be responsible for: 

Cloud Architecture & Platform Engineering

• Design and implement scalable, available AWS infrastructure using EC2, S3, RDS, VPC, ELB/ALB/NLB, CloudFront, and Global Accelerator.
• Contribute to multi-AZ and multi region disaster recovery and business continuity solutions.
• Improve platform performance, cost, and security for enterprise workloads.
• Integrate with AWS Global Accelerator to improve global application performance and availability.
• Implement AWS Private Link for secure, private connectivity to internal and third-party services.
• Deploy and tune CloudFront distributions for global content delivery, edge security, and latency reduction.
• Design and secure API architectures using API Gateway, Lambda, ALB based APIs, and private API endpoints.

Multi Account Strategy & New Account Provisioning

• Support AWS multi account architecture using AWS Organizations and AWS Control Tower.
• Automate new account provisioning with standardized guardrails and baseline security controls.
• Implement SCPs, centralized logging, cross account IAM roles, and enterprise networking standards.
• Apply governance for VPC design, shared services, Private Link endpoints, and inter account connectivity.

Hardened AMI Strategy & Image Management

• Build and support golden AMI pipelines using EC2 Image Builder.
• Develop CIS hardened Linux and Windows AMIs with automated patching and vulnerability remediation using AWS SSM.
• Integrate AMI pipelines with CI/CD workflows to enforce compliance and reduce drift.
• Manage versioning, lifecycle policies, and automated AMI distribution across accounts and regions.

Infrastructure as Code & Automation

• Develop reusable Terraform and CloudFormation modules for platform components.
• Build and maintain CI/CD pipelines using AWS Code Pipeline, Jenkins, or GitHub Actions.
• Automate infrastructure provisioning, environment builds, and platform standardization.
• Implement policy as code using AWS Config rules.
• Automate deployment and lifecycle management of API services include versioning, throttling, and stage promotion.

Security, Compliance & Well Architected Implementation

• Apply the AWS Well Architected Framework across workloads and platform services.
• Participate in Well Architected Reviews and help remediate gaps across all pillars.
• Enforce IAM least privilege, encryption standards, secrets management, and audit controls.
• Implement CloudTrail, Guard Duty, Security Hub, and Config for continuous compliance.

Observability & Reliability Engineering

• Implement centralized monitoring and logging using CloudWatch, CloudTrail, Grafana, and Datadog.
• Build dashboards, alerts, anomaly detection, and automated remediation workflows.

You should apply if you have:

• Minimum 5 years of hands-on AWS engineering experience.
• Experience with multi account governance, landing zone patterns, and cloud security fundamentals.
• Experience building automated golden AMI pipelines with EC2 Image Builder.
• Strong understanding of networking, hybrid connectivity, load balancing, and Private Link.
• Experience with CloudFront, Global Accelerator, and global traffic optimization.
• Experience designing and deploying API architectures using API Gateway, Lambda, and ALB based APIs.
• Knowledge of deploying and managing AWS AI services (Bedrock, SageMaker, etc.).
• Hands on containerization experience (Docker, Kubernetes/EKS) is a plus.
• Strong automation and scripting skills (Python, Bash, PowerShell).
• Ability to collaborate effectively and contribute to team wide engineering initiatives.

Preferred Certifications

• AWS Certified Solutions Architect – Associate or Professional
• AWS Certified DevOps Engineer – Professional

About Convera
Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers, educational institutions, financial institutions, law firms, and NGOs.

Our teams care deeply about the value we bring to our customers, making Convera a rewarding workplace. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including: 

• Market competitive monthly gross salary.
• Opportunity to earn an annual bonus (based on role level)
• Great career growth and development opportunities in a global organization
• Generous insurance (health, disability, life)
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
• Paid volunteering opportunities (5 days per year)

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

Job Description

You will be responsible for the Embedded Firmware for Ethernovia’s Networking devices. This responsibility includes developing firmware that configures, controls, and monitors the communication device and interacts with the host system via device drivers to expose hardware features of the devices.

As a part of the Software team, you will be responsible for architecture, design, implementation, testing and integration of the firmware rolled into Ethernovia’s SDK. This firmware is built ground-up for safety critical automotive application.

Also, we build products with strict adherence to Functional Safety and hence every team member is required to fit into a culture of safety and best development practices. 

Technical Qualifications

• Bachelors or Master’s degree in Computer Science/Software or related field..
• Work Experience: Minimum 5 years of relevant experience for this position.
• Strong understanding of Software Development lifecycle including Architecture, Implementation and Testing fundamentals.
• Proficient in C/C++ Programming Language. Experience in Python is a plus.

• Experience with Firmware, preferably for communication devices like Ethernet.
• Experience with Embedded firmware, preferably for communication devices like Ethernet.
• Experience with integration and testing of firmware and low-level code.
• Hands on Experience with Hardware and embedded processors, preferably for communication devices.
• Expertise in efficient code practices for code footprint and performance. 

Nice to Have Experience with

• Experience with simulation and emulation platforms.
• GNU or similar compiler, debugging suite.
• Embedded programming, preferably with communication devices and hardware buses like I2C, SPI, Ethernet, USB.
• Building Automotive or other safety critical systems using qualification methods/processes like MISRA, ASPICE and ISO26262.
• Communication protocols like Ethernet MAC, PHY, Switching, TCP/IP, Security, Serdes, PCIe, NTB, and SR-IOV.
• Code Version Control and Review tools/processes like Perforce/Git, Swarm.
• Automation and DevOps tools like Jenkins.

• Mixed Signal systems - Analog, Digital, Digital Signal Processing (DSP).
• ARM family of processors or similar embedded processors.
• Bootloaders like uboot or similar. 

Soft Skills

• Self-motivated and able to work effectively both independently and in a team.
• Excellent communication/documentation skills.
• Attention to details. 

What you’ll get in return: 

• Technology depth and breadth expansion that can’t be found in a large company
• Opportunity to grow your career as the company grows
• Pre IPO stock options
• Cutting edge technology
• World class team
• Competitive base salary
• Flexible hours..