About the Role

The Staff Qualitative Researcher is Superbet's most senior practitioner of human-centred inquiry. This is a hands-on, high-output IC role. You are the person who knows how to get to the truth of a user's experience: their mental models, their anxieties, their unspoken expectations, their moments of delight and frustration.

You will lead qualitative research across the most strategically important and ambiguous product questions Superbet faces - from understanding how new markets experience sports for the first time, to uncovering the emotional dynamics of live in-play gambling, to defining what responsible gaming actually feels like from a user's perspective. You will work closely with the Principal Quant Researcher and the Research Manager to ensure qualitative and quantitative evidence are always richer together than apart.

You bring methodological mastery, creative curiosity, and the kind of presence that makes participants forget they're being observed and leaders believe you shape company wide narratives. You also bring a future positive mindset: you are actively integrating AI tools into your workflow to do more, faster, without sacrificing the depth that makes qual irreplaceable. You know when AI is helpful and when it is not and can help junior researchers make decisions around when to use them. 

What You Will Own

Deep Qualitative Research Execution

• Design and independently execute complex, multi-method qualitative research programmes spanning generative discovery, concept exploration, and evaluative depth - not just individual studies but longitudinal programmes of inquiry.
• Lead the most high-stakes and ambiguous research briefs: new market entry, new product category launches, trust and safety research, responsible gambling insights, and strategic bets where the organisation has the least existing evidence.
• Operate the full qualitative toolkit with mastery: semi-structured and unstructured in-depth interviews, contextual inquiry and ethnographic observation, diary studies and longitudinal panels, participatory design workshops, focus groups, co-creation sessions, and remote moderated/unmoderated studies.
• You have deep expertise in mental models, perception, jobs to be done and combining them to paint a rich psychological and workflow design. 
• Own recruitment strategy end-to-end: define screeners, work with research ops and vendors, build proprietary panels where needed, and ensure participant samples are representative of the diversity of Superbet's user base across markets.
• Produce analysis that goes beyond surface themes: you apply systematic coding, grounded theory approaches, interpretive phenomenological analysis, or jobs-to-be-done frameworks -  selecting the analytical lens that fits the question, not the one that's familiar.
• You inspire product teams to take action and drive progress. You can handle different levels of exposure to research within the company and convert colleagues to champions. 

AI-Enhanced Qualitative Workflows

• Lead the integration of AI tooling into Superbet's qualitative research practice - not as a replacement for human interpretation but as a force multiplier that increases throughput and analytical depth.
• Deploy LLM-assisted transcript analysis pipelines that handle first-pass thematic coding, anomaly flagging, and cross-participant pattern detection - freeing analyst time for higher-order interpretation.
• Use AI tools for rapid synthesis across large corpora of qual data: customer feedback, support tickets, app reviews, social listening, and interview transcripts - triangulating signals that would otherwise require weeks of manual work.
• Critically evaluate the output of AI-assisted analysis for bias, hallucination, and over-compression - maintaining methodological integrity while embracing efficiency.
• Build workflows and documentation that allow the broader team to use AI-assisted qual tools responsibly, and run training sessions that upskill colleagues on both the power and the limits of these tools.

Strategic Insight Generation & Storytelling

• Translate raw qualitative data into insight frameworks that have a life beyond the single study: mental model maps, user need taxonomies, experience principles, and behavioural archetypes that inform multiple product teams over multiple quarters.
• Craft research deliverables that move people — not slide decks of quotes, but evidence-driven narratives that make stakeholders genuinely see the world through the user's eyes.
• Partner with the Principal Quant Researcher to design mixed-methods programmes where qual findings generate hypotheses that quant can test at scale, and where quant anomalies trigger qual investigation.
• Present research to senior and executive stakeholders with confidence and authority — you know how to hold the room, handle pushback on findings, and advocate for the user even when their experience is inconvenient for the business.
• Maintain a living qualitative insights repository: tag and cross-reference findings so that past research informs present decisions and the organisation's qualitative knowledge compounds over time.

Research Quality, Standards & Community

• Set the qualitative methodological bar for the research team: review study designs, discussion guides, and analysis from junior and mid-level researchers - providing specific, developmental feedback that elevates their craft.
• Develop and maintain qualitative research standards documentation: best practices for moderation, coding, synthesis, and reporting that are practical, not theoretical.
• Act as a qualitative research community builder within Superbet: run internal workshops, share cutting-edge methods from the field, and make qualitative research legible and valued by non-research partners.
• Identify opportunities to democratise qualitative methods across Product and Design teams, building guardrails and templates that enable safe self-serve research without compromising rigour.

What We Are Looking For

Essential Experience

• 8+ years of UX research experience with a clear depth specialisation in qualitative methods -  ideally with experience in both generative and evaluative contexts across the full product development lifecycle.
• Mastery of qualitative data collection: exceptional moderation skills across IDIs, focus groups, diary studies, ethnographic observation, and co-design facilitation. You are comfortable in the field, in a lab, and on a video call.
• Deep qualitative analysis expertise: systematic thematic analysis, grounded theory, affinity diagramming at scale, IPA, and the judgment to know when interpretive depth is needed versus surface-level synthesis.
• Strong mixed-methods fluency: experience designing studies that integrate qual and quant, and the ability to have a credible technical conversation with quantitative researchers about their methodology.
• Demonstrated experience using AI tools in qualitative workflows - not just awareness, but real implementation with critical assessment of quality and validity.
• A track record of qualitative research that influenced major product or strategy decisions, with specific examples you can speak to in depth.
• Experience working across multiple markets or cultural contexts - essential given Superbet's multi-country footprint.

Skills & Mindset

• World-class moderator: You have a gift for putting participants at ease and creating the conditions where genuine, unguarded truth emerges. You know when to probe, when to wait, and when to redirect.
• Interpretive depth: You go beyond what users say to understand what they mean — and you can defend your interpretations with analytical rigour, not just instinct.
• AI-enhanced, not AI-dependent: You use AI to go faster and deeper, but your analytical judgement is irreplaceable and you know it. You apply AI tools critically, not uncritically.
• Generative thinker: You don't just answer the research question - you reframe it when necessary, spot adjacent insights the brief didn't ask for, and bring back richer evidence than expected.
• Empathy with edge: You care deeply about users and can advocate for them powerfully - but you're not naive. You understand the commercial context and know how to make the business case for user-centred decisions.
• Cultural intelligence: You are sensitive to the ways that culture shapes how people talk about their experiences, and you adjust your research approach accordingly.
• Org Mover - Your research is not theory alone, you know how to make things tangible, bite sized and move people and work forward. 
• Embrace difficult conversations - Driving research impact is as much about doing good research as it is about convincing people to see things your way. You work with people both easy and difficult to collaborate with to make great experiences come alive. 

Nice to Have

• MSc or PhD in Psychology, Anthropology, Sociology, HCI, Cultural Studies, or a related human behaviour field.
• Experience in high intensity consumer products, marketplaces, gaming, financial services, with some degree of experience in trust and safety is useful. 
• Experience with specialist qualitative methods: semiotics, discourse analysis, narrative research, or video ethnography.
• Proficiency with qualitative analysis tools: Dovetail, NVivo, MAXQDA, Atlas.ti, Reduct.
• Experience building or managing qualitative research panels or longitudinal participant communities.
• Published work or conference presentations in a qualitative research or HCI venue.

Why This Role at Superbet

Sports is one of the richest contexts for qualitative research: the experience is emotionally intense, socially embedded, culturally specific, and morally complex. Users have contradictory motivations. Their stated and actual behaviour diverge. The moments of joy and frustration are extreme. Understanding all of this deeply, not just what users click, but why they feel what they feel - is what separates good product decisions from great ones.

• Access to a diverse, passionate user base across 12+ markets - every cultural context brings new research challenges.
• A team that values qualitative rigour and won't ask you to reduce everything to a number.
• Senior visibility: your insights will be read by the CPO and product leadership, not just deposited in a repo.
• A Principal Quant Researcher as a genuine peer - someone to build with, argue with, and create better mixed-methods evidence with.
• Competitive compensation at Staff IC level with equity and a genuine investment in your development as a researcher.

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – 2026-0061

Role Background

• To strengthen the Alliance through connecting its forces, NATO Communication and Information Agency (NCIA) delivers secure, coherent, cost effective and interoperable communications and information systems in support of consultation, command and control and enabling intelligence, surveillance and reconnaissance capabilities, for NATO, where and when required.
• The Ballistic Missile Defence Programme Office (BMD PO), as part of the NCIA, ensures the harmonised planning, implementation, deployment, evolution and support of the BMD capability, in a way that satisfies the operational requirements and minimises the military risk, taking into account the NATO political, economic and schedule requirements and using the most suitable industrial and technological solutions.
• ACT has completed a comprehensive series of IAMD studies and is now transitioning into the benefit-realisation phase. Building on these foundations, ACT intends to initiate a two-year Feasibility Study to expand the ambition of the Emerging Concepts and Technologies work package already defined in the BMD PRD 2026. The first year will focus on (T)BMD use cases and operational challenges, examining innovative concepts and emerging technological approaches from leading industry and academic institutions.
• The team of contractors will be producing deliverables as part of the NCIA project team that executes the Allied Command for Transformation (ACT) Programme of Work (PoW) 2026 for BMD. The academic partner will contribute to deliverables with his/her AI research expertise and scientific rigour to the feasibility study, ensuring state-of-the-art approaches are considered and responsibly evaluated.

Role Duties and Responsibilities

• Leading the identification and scoping of AI/ML use cases applicable to (T)BMD fire- control coordination and IAMD operational challenges.
• Reviewing existing NIAG SG300 reports and TBMD simulation data to establish baseline knowledge and identify relevant datasets.
• Designing a baseline data architecture and methodological framework for the responsible use of advanced AI technologies within the BMD domain, informed by NATO’s current AI architecture and near-term plans.
• Conducting feasibility studies on emerging AI/ML computational techniques (such as machine learning, deep learning, reinforcement learning, and large language models) and assessing their potential operational benefit for identified use cases.
• Developing and evaluating AI/ML software prototypes and demonstrators for selected BMD use cases at NATO UNCLASSIFIED level in the NATO Software Factory (NSF). All development to take place in NSF and to use existing LLMs where needed (to make it easier to migrate to NS).
• Preparing and providing subject matter (BMD AI) briefings, expert reports, and feasibility study documentation related to the project work.
• Developing and documenting a responsible AI framework aligned to the NATO Principles of Responsible AI Use (PRU), as outlined in the NATO AI Strategy, but specifically tailored to the BMD context. This work should follow NATO ambition and align with existing work on the topic as required.
• Planning and delivering subject matter (BMD AI) training and knowledge transfer sessions to the NCIA project team and a wider NCIA community, focusing on the BMD case. NCIA will share currently available AI training material with the contractor team.

Deliverables base period:

• D1- The team of contractors will deliver the following services and products for the BMD AI feasibility study (Year 1 – Feasibility and Architecture Definition phase):
  • Review of existing SG300 reports and TBMD simulation data, and identification of relevant datasets.
  • Scenario and use-case definitions (e.g. target characterisation, trajectory estimation, engagement coordination).
  • Feasibility Study Report v1 – documenting assessed AI/ML approaches and their applicability.
  • Kick-off and Review Meeting Minutes.
  • System Architecture Document – defining a baseline data architecture and methodological framework for responsible use of advanced AI technologies.
  • AI/ML algorithm evaluation and benchmarking report for identified use cases.
  • Software prototype – alpha release for at least one identified use case.
  • Progress briefing to NCIA project team.

• D2- The team of contractors will deliver the following services and products (prototype validation, knowledge transfer and roadmap phase):
  • Updated Feasibility Study Report v2 – incorporating findings from prototype testing.
  • Software prototype – beta release with demonstrated performance against identified scenarios.
  • Technical expert report documenting evaluation results and recommendations.
  • Supporting and participating in product demonstrations at relevant meetings and conferences.
  • Final Feasibility Study Report – with conclusions and recommendations for implementation at NATO CLASSIFIED level.
  • Technology Roadmap document for further development and integration of AI solutions in BMD capability.
  • Aligning to NCIA’s Principles of Responsible AI Use framework documentation, covering ethics, explainability, and governance considerations.

Deliverables option period 2027:

• D1- The team of contractors will deliver the following services and products:
  • Refined scenario and use-case specifications based on Year 1 findings.
  • Advanced software prototype – alpha release for expanded set of AI/ML use cases.
  • Review and update of data architecture framework.
  • Kick-off and review meeting minutes.
• D2- The team of contractors will deliver the following services and products:
  • Advanced software prototype – beta release with extended functionality.
  • Integration study report – assessing integration pathways into existing BMD BMC3I systems.
  • Validation and verification report for AI/ML models against operational scenarios.
• D3- The team of contractors will deliver the following services and products:
  • Updated software prototype with operator-in-the-loop testing results.
  • Operator feedback report and user acceptance assessment.
  • Participation in product demonstrations at relevant NATO meetings and conferences.
• D4- The team of contractors will deliver the following services and products:
  • Annual summary report on AI/ML prototype maturity and readiness for further NATO development.
  • Updated technology roadmap and recommendations for Year 3.
  • Training session on BMD AI developments and prototype demonstrations for NCIA project team.

Deliverables option period 2028:

• D1- The team of contractors will deliver the following services and products:
  • Final software demonstrator release – consolidated AI/ML solution package.
  • Comprehensive technical documentation for implementation teams.
  • Updated framework to show how responsible AI is addressed for these use cases, with lessons learned.
• D2- The team of contractors will deliver the following services and products:
  • Transition and integration support report for NCIA programme-level teams.
  • Final validation report against all identified operational use cases.
  • Publication-ready technical report for NATO scientific community.
• D3- The team of contractors will deliver the following services and products:
  • Transition and integration support report for NCIA programme-level teams.
  • Final validation report against all identified operational use cases.
  • Publication-ready technical report for NATO scientific community.
• D4- The team of contractors will deliver the following services and products:
  • Transition and integration support report for NCIA programme-level teams.
  • Final validation report against all identified operational use cases.
  • Publication-ready technical report for NATO scientific community.

Essential Skills, Experience and Certifications

• More than 15 years of professional experience in artificial intelligence, machine learning, signal processing, or related fields, including direct experience in research and development of AI/ML systems.
• Demonstrated expertise in deep learning science and technology, including architectures such as DNNs, CNNs, RNNs, LSTMs, Transformers, and generative models, with application to real-world problems.
• Strong track record of managing and leading AI/ML research projects, including coordination of proposal writing, project management, supervision of researchers, and engagement with industry and public-sector partners.
• Experience in conducting feasibility studies, state-of-the-art technology assessments, and technology roadmapping for AI/ML solutions in a research or applied context.
• Proven ability to translate complex AI/ML concepts into actionable recommendations for non-specialist audiences, including military and defence-sector stakeholders.
• Experience working in or with academic institutions, including supervision or co- supervision of PhD students and management of collaborative research programmes funded by NATO, national or EU bodies.
• Demonstrated experience in responsible AI principles including ethics, explainability, fairness, and governance within AI/ML system design.
• Prior experience in collaborating with or providing consulting services to defence, security, or government organisations on AI/ML-related topics.
• Candidate must have the nationality of one of the NATO nations.

Education

• University degree in Computer Science, Computer Engineering, Software Engineering, or a closely related field. A PhD in a relevant discipline is preferred.

Language

• Excellent command of spoken and written English.

Desired Skills, Experience and Certifications

• Experience with AI/ML application domains directly relevant to defence and military systems, including but not limited to: target characterisation, trajectory estimation, sensor data fusion, situational awareness, and decision-support systems.
• Experience with the NATO BMD Programme, IAMD concepts, or NATO C4ISR systems architecture.
• Familiarity with NATO responsibilities and organisation, including ACT and ACO.
• Prior working experience in an international environment comprising both military and civilian elements
• Participation in international standardisation bodies or working groups related to AI, signal processing, or communications.
• Experience with innovative emerging technologies such as large language models (LLMs), reinforcement learning for complex systems, multimodal AI, and human-agent interaction.
• More than 50 peer-reviewed scientific publications, or equivalent evidence of recognised scientific standing in the AI/ML field (as evidenced by citation count, h-index, or equivalent bibliometric indicators).

Working Location

• Remote

Working Policy

• Offsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Not required

Dataiku is looking for a Data Engineer to join our Enterprise Data and Analytics (EDA) team. As a member of the EDA team, you will play a central role in delivering data to fuel analytics and data-driven insights to various stakeholders and teams within the company. You will also be a key technical member contributing to the data platform that fuels centralized analytics, embedded analytics teams, Generative AI engineering, and self-service users across the organization.

This role is about 50% Data Operations, Support & Troubleshooting, and 50% new development. The data engineering day-to-day will primarily be within the data platform built using Snowflake, Dataiku, and GitHub. Primary development will focus on Python & SQL, DataOps processes built within GitHub Actions & Dataiku, and data platform processes built within Snowflake & Dataiku.

Non-technical skills and learning are also critical, as you will collaborate with engineers from various teams and help deliver solutions across a wide variety of technical domains. The ideal candidate is naturally curious, has excellent verbal and written communication skills, a sharp analytical mind, a positive attitude towards work, and thrives when collaborating towards a shared goal.

This is an internal and non-client facing role.

What you’ll do: 

Dataiku is unique in that every Dataiker is encouraged to use our own product within our Enterprise Data Platform.  That means this is a unique opportunity to deliver a scalable platform with governed data to fuel an entire company of current or potential Data Analysts & Data Consumers! Your responsibilities within the team include but are not limited to:

• Develop engineering expertise within the Dataiku Platform to help maintain and develop system integrations, platform automations, and platform configurations.

• Develop engineering expertise  within Snowflake for data engineering and security/governance features

• Build & maintain python & SQL data replication & data pipelines on large & often complex data sets 

• Build & maintain data quality metrics & observability to help drive data quality standards

• Learn about existing systems and  processes across Data Platforms, Data Engineering and Data Governance

• Troubleshoot data pipelines, platform automations, data access system.

• Help field and troubleshoot various community questions and challenges

• Own, maintain and enhance data operation processes, monitoring & data quality systems

• Design data models for both short term and long term use cases to support data warehouse scalability

• Build & maintain administration systems and applications for monitoring, alerting, data observability, access management, platform metrics, and end user transparency

• Identify opportunities for improvements & optimization for greater scalability & delivery velocity

• Collaborate closely with Analytics Engineers to provide data & data models for analytical deliverables

• Perform root cause analysis on often complex errors to help ensure data pipeline availability

• Help test new features in Dataiku and partner tools to both provide feedback internally as well as determine value towards internal analytics & data platform integration

• Work closely with key stakeholders across the organization including Infra, embedded analytics teams, Product and Engineering to help foster both technical implementations & requirements gathering

• Proactively drive innovation internally with bringing ideas for platform and process improvements 

• Help contribute to the ongoing documentation of internal systems and processes

Requirements: 

• 2+ years of relevant experience in Data Engineering / Data Platform Engineering

• Strong technical skills in SQL & Python are a must. Experience in Dataiku DSS is a big plus. 

• Prior experience with Snowflake a plus

• Prior experience with DevOps technologies such as Github Actions, Azure DevOps or Jenkins

• Experience in building data models

• Prior experience building and maintaining replication & data pipelines in a cloud data warehouse or data lake environment

• Excellent analytical and creative problem-solving skills - exhibit confidence to ask questions to bring clarity, share ideas, and challenge the norm.

• Passion for continuous learning and teaching to help learn & teach new technologies & implementation strategies

• Experience working with complex stakeholders; dissecting vague asks and helping to define tangible requirements

• Ability to manage multiple projects and time constraints simultaneously in a high-trust remote environment

• Ability to wear multiple hats depending on the project with the focus on accomplishing end goals while inspiring colleagues to do the same

• Excellent written and verbal communication skills (especially with senior-level stakeholders) with the ability to speak to both the business value, data products, & technical capabilities of a platform. Ability to create clear and concise documentations with a high degree of precision

Dataiku is looking for a Data Engineer II to join our Enterprise Data and Analytics (EDA) team. As a member of the EDA Team, you will play a central role in delivering data to fuel analytics, AI, and data-driven insights to various stakeholders and teams within the company. You will also be a key technical member contributing to the Data Platform that fuels centralized analytics, Generative AI engineering, embedded analytics teams, and self-service users across the organization.

You will become a technical expert on the various platforms we work in and help drive engineering excellence both within the EDA team and across the wider Analytics Community. The Data Engineering day to day will primarily be within the Data Platform built using Snowflake, Dataiku, and GitHub. Primary development will focus on Python & SQL, DataOps processes built within GitHub Actions & Dataiku, and data platform processes built within Snowflake & Dataiku.

Non-technical skills and learning are also critical, as you will collaborate with engineers from various teams and help deliver solutions across a wide variety of technical domains. Strong software development lifecycle knowledge and DataOps skills are a must. The ideal candidate is naturally curious, has excellent verbal and written communication skills, a sharp analytical mind, a positive attitude towards work, and thrives when collaborating towards a shared goal.

This is an internal and non-client-facing role.

What you’ll do: 

Dataiku is unique in that every Dataiker is encouraged to use our own product within our Enterprise Data Platform.  That means this is a unique opportunity to deliver a scalable platform with governed data to fuel an entire company of current or potential Data Analysts! Your responsibilities within the team include but are not limited to:

• Be an expert level engineer within the Dataiku Platform including Platform Automation, GenAI Capabilities, Plugin Development, maintenance & troubleshooting

• Be an expert  level engineer within Snowflake for data engineering and security/governance features

• Build & maintain python & SQL based platform automation process

• Build & maintain data quality metrics & observability to help drive data quality standards

• Design data models for both short term and long term use cases to support data warehouse scalability

• Build & maintain administration systems and applications for monitoring, alerting, data observability, access management, platform metrics, and end user transparency

• Build & maintain GenAI Platform platform solutions focused on security and governance for engineering delivery

• Build & maintain DataOps process for SDLC delivery

• Identify opportunities for improvements & optimization for greater scalability & delivery velocity

• Collaborate closely with Analytics Engineers to provide data & data models for analytical deliverables

• Perform root cause analysis on often complex errors to help ensure data pipeline availability

• Help drive technical & architectural decisions on the data platform including decisions on data architecture, data engineering processes, data quality frameworks, data access security & governance frameworks, DataOps processes & data consumption models.

• Help test new features in Dataiku and partner tools to both provide feedback internally as well as determine value towards internal analytics & data platform integration

• Work closely with key stakeholders across the organization including Infra, embedded analytics teams, Product and Engineering to help foster both technical implementations & requirements gathering

• Proactively drive innovation internally with dedicated innovation time & projects that aim to be transformational for either the platform, team or company as a whole.

• Actively contribute to the expertise level and competencies of the EDA Team and participate in the creation and support of data development standards and best practices. 

Requirements : 

• 3+ years of relevant experience in Data Engineering / Data Platform Engineering

• Expertise in SQL & Python is a must. Experience in Dataiku DSS is a big plus. 

• Prior experience with Snowflake strongly desired

• Prior experience with DevOps technologies such as Github Actions, Azure DevOps or Jenkins

• Strong understanding of data architecture & data modeling concepts

• Prior experience building and maintaining replication & data pipelines in a cloud data warehouse or data lake environment

• Excellent analytical and creative problem-solving skills - exhibit confidence to ask questions to bring clarity, share ideas and challenge the norm.

• Passion for continuous learning and teaching to help learn & teach new technologies & implementation strategies

• Experience working with complex stakeholders; dissecting vague asks and helping to define tangible requirements

• Ability to manage multiple projects and time constraints simultaneously in a high trust remote environment

• Ability to wear multiple hats depending on the project with the focus on accomplishing end goals while inspiring colleagues to do the same

• Excellent written and verbal communication skills (especially with senior level stakeholders) with the ability to speak to both the business value, data products, & technical capabilities of a platform.  Ability to create clear and concise documentations with a high degree of precision

What Is The Role :

Developers and community matter. Our users and contributors have helped ensure that the Elastic Stack (including Elasticsearch, Kibana, Beats, and Logstash) is more than just code — they are free and open projects that people love to use and love to talk about.

Are you keen on sharing technology with the world and supporting our global user-base? Your activities as a Developer Advocate at Elastic would include:

• Speaking publicly at in-person and virtual conferences or meetups.
• Answering questions from developers on Discuss (our forum), Slack and other forums.
• Building and sharing content, including social media posts, in-depth blog posts, example code, demos, tutorials and videos on elastic.co or our YouTube channel.
• Contributing code on GitHub both to Elastic and external repositories.

The DevRel team's mission is to educate and help our users succeed by being (or the willingness to become) an expert in Elasticsearch and the Elastic Stack within the search and AI ecosystem.

If you read this far and think: "that's me!" — You probably won't need to read any further, and we should have a conversation. But if you doubt the type of experience we expect you to have, read on.

What You Will Be Doing :

• Foster the Elastic Community in Europe (EMEA), with a local focus on Amsterdam.
• Create technical content around the Elastic Stack such as code examples, talks, blog posts, videos, and demos.
• Speak at virtual and in-person events like conferences, meetups, and lunch & learn sessions in the Amsterdam area and throughout EMEA.
• Answer technical questions on Discuss, Slack, developer forums, social media, and at events.
• Reviewing colleagues content for technical accuracy.
• Contribute to Elastic repositories or external ones to integrate better with Elastic technologies.
• Help users be successful with Elastic’s stack, solutions, and cloud offerings.

What You Bring :

• Strong technical background and experience in an engineering role.
• Demonstrated ability to create compelling content about technology — including speaking, writing, and demoing.
• Empathy for the community to help them solve their issues, provide internal feedback to make Elastic’s products better, and fix problems where possible.
• Comfortable working with a highly distributed team.
• A dedicated individual with experience working in self-organizing teams.
• Excellent spoken and written communication skills in English.

Bonus Points :

• Familiarity with and passion for the Elastic Stack.
• Proficiency in additional language(s) — speaking or programming (like Golang, Python, Java, or Rust).
• Production experience with technologies that complement Elastic’s technologies — from Generative AI to Kubernetes.
• Involvement in past Elastic Community events as speaker or organizer.
• Experience with open source software or commercial open source companies.

What Is The Role :

Developers and community matter. Our users and contributors have helped ensure that the Elastic Stack (including Elasticsearch, Kibana, Beats, and Logstash) is more than just code — they are free and open projects that people love to use and love to talk about.

Are you keen on sharing technology with the world and supporting our global user-base? Your activities as a Developer Advocate at Elastic would include:

• Speaking publicly at in-person and virtual conferences or meetups.
• Answering questions from developers on Discuss (our forum), Slack and other forums.
• Building and sharing content, including social media posts, in-depth blog posts, example code, demos, tutorials and videos on elastic.co or our YouTube channel.
• Contributing code on GitHub both to Elastic and external repositories.

The DevRel team's mission is to educate and help our users succeed by being (or the willingness to become) an expert in Elasticsearch and the Elastic Stack within the search and AI ecosystem.

If you read this far and think: "that's me!" — You probably won't need to read any further, and we should have a conversation. But if you doubt the type of experience we expect you to have, read on.

What You Will Be Doing :

• Foster the Elastic Community in Europe (EMEA), with a local focus on Amsterdam.
• Create technical content around the Elastic Stack such as code examples, talks, blog posts, videos, and demos.
• Speak at virtual and in-person events like conferences, meetups, and lunch & learn sessions in the Amsterdam area and throughout EMEA.
• Answer technical questions on Discuss, Slack, developer forums, social media, and at events.
• Reviewing colleagues content for technical accuracy.
• Contribute to Elastic repositories or external ones to integrate better with Elastic technologies.
• Help users be successful with Elastic’s stack, solutions, and cloud offerings.

What You Bring :

• Strong technical background and experience in an engineering role.
• Demonstrated ability to create compelling content about technology — including speaking, writing, and demoing.
• Empathy for the community to help them solve their issues, provide internal feedback to make Elastic’s products better, and fix problems where possible.
• Comfortable working with a highly distributed team.
• A dedicated individual with experience working in self-organizing teams.
• Excellent spoken and written communication skills in English.

Bonus Points :

• Familiarity with and passion for the Elastic Stack.
• Proficiency in additional language(s) — speaking or programming (like Golang, Python, Java, or Rust).
• Production experience with technologies that complement Elastic’s technologies — from Generative AI to Kubernetes.
• Involvement in past Elastic Community events as speaker or organizer.
• Experience with open source software or commercial open source companies.

An overview of this role

As a Staff Backend Engineer (Python) on the Duo Chat team in AI Engineering, you'll lead the backend architecture that powers GitLab Duo Chat across the GitLab DevSecOps platform. You'll solve hard problems in building reliable, secure, and scalable AI-powered chat workflows so customers can plan, write, review, and secure code faster, with confidence. This is a hands-on technical leadership role where you'll set direction for how we integrate and evolve large language model providers (including Google Vertex AI) across Ruby on Rails and Python services, raise the bar on observability and testing, and guide the team through ambiguous, high-impact technical decisions. Over your first year, you'll be expected to drive key architectural choices, reduce technical debt that slows iteration, and help the team ship durable improvements to response quality, reliability, and maintainability.

Some examples of our projects:

• Integrate new generative AI models and providers into GitLab Duo Chat to expand capabilities and improve response quality
• Improve debugging, observability, and test coverage for AI-powered chat workflows to increase reliability at scale

What you'll do

• Define the technical architecture and technical roadmap for the Duo Chat group, aligning backend execution with product direction and engineering priorities
• Solve the highest-scope and most ambiguous backend problems, delivering secure, well-tested, performant solutions with minimal guidance
• Integrate and extend generative AI capabilities in GitLab Duo Chat, including large language models (LLMs) and providers such as Google Vertex AI
• Develop, ship, and maintain backend features across Python and Ruby on Rails services that power Duo Chat experiences across the GitLab platform
• Design, implement, and review GraphQL application programming interface (API) contracts and supporting backend logic to ensure reliability, scalability, and clear frontend integrations
• Improve observability, debugging workflows, and incident readiness by strengthening logging, tracing, and production troubleshooting practices
• Drive code quality and long-term maintainability by setting internal standards, leading code reviews, and identifying and reducing technical debt
• Mentor engineers across the team and participate in Tier 2 on-call rotations, contributing to root cause analysis and follow-up improvements to resiliency and testing (including RSpec)

What you'll bring

• Production experience building and operating backend services in Python, including background jobs, APIs, and data models
• Ability to define and evolve technical architecture by weighing trade-offs, selecting patterns and tools, and setting a clear technical direction for others to follow
• Experience setting and driving a technical roadmap in partnership with product and engineering stakeholders
• Proficiency designing and maintaining REST and/or GraphQL APIs with attention to scalability, maintainability, and backward compatibility
• Hands-on experience integrating large language models into applications, including prompt design and building features powered by generative AI
• Strong SQL skills and experience working with relational databases such as PostgreSQL, including efficient queries and data modeling
• Experience mentoring engineers through code review, architectural guidance, and shared standards, and communicating complex technical decisions in a clear, async-first way
• Comfort contributing in a mature codebase across Python and Ruby on Rails, with openness to learning and applying transferable skills from related technologies or domains

About the team

The Duo Chat team sits within GitLab's AI Engineering organization and is responsible for building and evolving GitLab Duo Chat, the AI-powered chat experience embedded across the GitLab DevSecOps platform. You'll work with a small, cross-functional group of backend, frontend, and AI specialists who collaborate asynchronously across time zones, using GitLab issues, merge requests, and documentation as the primary way of working. The team focuses on integrating and scaling generative AI capabilities (including providers like Google Vertex AI), improving reliability and performance, and strengthening debugging, observability, and testing workflows so customers can safely use AI to plan, write, review, and secure their code across GitLab.

As a Senior Technical Program Manager – Infrastructure, you’ll help scale and evolve the systems that form the backbone of Optiver’s competitive advantage.
Optiver’s infrastructure is optimized for speed, reliability, and scale. You’ll partner with world-class engineers to deliver large-scale infrastructure programs - spanning data centers, hardware, and global network connectivity - ensuring we continue to operate at the cutting edge of performance. This role demands both technical depth and execution excellence, as you’ll lead programs that enable growth while maintaining the uncompromising standards of quality and reliability that underpin every trade.

What you’ll do
In Optiver’s fast-paced environment, you will work alongside engineers and leaders to deliver multiple projects that support the firm’s strategic growth and take Optiver to the next level. 

As a Senior Technical Program Manager, your key responsibilities include: 

• Lead delivery of global infrastructure programs - from data center expansion and hardware lifecycle management to network and platform modernization.
• Partner with engineering and operations leadership to define scope, manage dependencies, and drive execution across teams.
• Build program frameworks to track progress, manage risk, and improve delivery predictability.
• Drive continuous improvement in infrastructure planning, capacity management, and process maturity.
• Ensure alignment between infrastructure, development, and trading stakeholders to support Optiver’s global growth.

Who you are

• Highly self-motivated and thrive in environments with minimal oversight. You take full ownership, show initiative, manage your own priorities effectively and keep momentum even when direction isn’t fully defined
• Hold a degree in computer science, electrical engineering, or a related STEM field.
• Have 5+ years of experience in engineering (IT infrastructure, hardware, or networks) and/or technical program management in a high-performance environment
• AI-first mindset with experience leveraging generative or agentic AI to automate workflows, improve program visibility, and enhance productivity
• Strong technical understanding of data centers, compute, storage, and network systems.
• Proven success leading large-scale, complex infrastructure or hardware delivery programs.
• Excellent communicator and structured problem-solver with a bias for action.
• Motivated by building and scaling the systems that power high-performance trading.

Who we are
At Optiver, our mission is to constantly improve the market by injecting liquidity, providing accurate pricing, increasing transparency and acting as a stabilizing force no matter the market conditions. With a focus on continuous improvement, we participate in the safeguarding of healthy and efficient markets for everyone who participates. As one of the largest market making institutions, we are a trusted partner of 70+ exchanges across the globe.

What you'll get
You’ll join a culture of collaboration and excellence, where you’ll be surrounded by curious thinkers and creative problem solvers. Motivated by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, working collectively to tackle the toughest problems in the financial markets.

In addition, you’ll receive:

• A performance-based bonus structure, enabling all of our employees to benefit from our global profit pool.
• The opportunity to work alongside best-in-class professionals from over 50 different countries.
• 25 paid vacation days in your first year, increasing to 30 from your second year onwards.
• Training opportunities, discounts on health insurance, and fully paid first-class commuting expenses.
• Extensive office perks, including breakfast, lunch and dinner, world-class barista coffee, in-house physio and chair massages, organized sports and leisure activities, and Friday afternoon drinks.
• Training and continuous learning opportunities, including access to conferences and tech events.
• Competitive relocation packages and visa sponsorship where necessary for expats.

How to apply
Apply directly via the form below. If you have any questions feel free to contact our Recruitment team via our recruitment inquiry form.
Please note:

• We do not require any assistance from third-parties including agencies in the recruitment of this role
• We cannot accept applications via email
  
  

Diversity Statement
Optiver is committed to diversity and inclusion.

🌎 Hire Location (we can only hire for this role in the following countries): United Kingdom | Ireland | The Netherlands 

Everyone’s racing to build AI. Workera exists for the 8 billion people who have to work alongside it.

While the world’s attention is on creating new tools, someone has to solve the other side of the equation: the humans. The workforce is going through the biggest transformation in a generation and most organizations are navigating it blind, without the data to understand what their people can actually do, where the gaps are, or how to close them fast enough.

That’s what we build. Workera’s skills intelligence platform is the critical infrastructure for the AI era. It’s the layer that lets organizations understand, mobilize, manage, and develop their talent with precision. Trusted by the Fortune 500 and powered by proprietary AI agents, we’re the company helping the world’s largest organizations not just survive the transition to AI, but lead it.

We’re looking for a Senior Fullstack Engineer whose heart is in the backend — someone excited to architect and own the systems that power our AI-native platform, built on Elixir/Phoenix. You’ll join small, autonomous project teams (2–3 people) that take full ownership of a feature from scoping and prototyping through to rollout and user feedback, with the depth to contribute across the stack and the instinct to lead from the backend. AI fluency isn’t optional here — you will use agentic coding and AI agents as a core part of how you work and build.

WHY THIS ROLE EXISTS

As Workera scales its AI-native platform to serve global enterprise customers, we need senior engineering talent who can own critical backend systems end-to-end. This role exists to add to our EMEA engineering team, bringing someone with depth and ownership  — shipping high-stakes, platform-critical features while advancing our AI-first engineering culture.

YOUR TEAM

You’ll join a cross-functional team operating at the intersection of generative AI, enterprise software, and talent transformation. Your immediate engineering team consists of four engineers, supported by a product designer, product manager, and engineering manager, all based in the EMEA region. The team values deep work and async communication — with only a few regular touchpoints each week — so you’ll have plenty of uninterrupted time to build.

WHAT YOU’LL OWN

This isn’t a list of tasks. These are the outcomes you’re accountable for:

• Architect and own backend systems that are robust, performant, and built to scale with a growing enterprise customer base
• Lead full projects end-to-end — owning scoping, architecture, build, and rollout — within a small autonomous team
• Ship AI-powered product features using agentic coding workflows and LLM integrations as a core part of how you build
• Identify and drive cross-team technical initiatives that advance Workera’s AI-first engineering organization
• Troubleshoot and resolve production issues throughout the full stack with speed and confidence
• Contribute on the frontend (Phoenix + React) when needed, bringing a full-stack perspective to backend-led ownership

HOW YOU’LL RAMP

We don’t expect you to figure it out alone. Here’s what great looks like at each stage:

First 30 Days — Learn the Machine

• Immerse yourself in Workera’s platform, customers, and the problems we’re solving. You’ll shadow key workflows and understand how AI is embedded in day-to-day operations across teams
• Get fully up to speed with our development process and begin using AI tools and agentic coding workflows to learn and contribute to the codebase

By 90 Days — Ship Something Real

• Own your first meaningful deliverable and demonstrate end-to-end execution
• Be fully up to speed with our development process and using AI tools and agentic coding workflows to learn about and contribute to the codebase
• Deliver a project in a small team that touches every relevant part of the codebase, and be ready to troubleshoot production issues throughout the stack

By 6 Months — Multiply Your Impact

• Operate with full autonomy in your domain; your team relies on your judgment
• Have built or deployed at least one AI-assisted workflow that the team adopts
• Lead a full project, owning scoping, architecture, build, and rollout end-to-end
• Identify opportunities to use AI tools and automation to increase leverage and impact in your team
• Deeply understand our market position and communicate clearly in cross-functional discussions

We’re a fast-moving company — the scope and shape of this role will evolve as we do.

WHAT YOU BRING

We’re looking for signal, not checkboxes. Here’s what matters most:

• 7+ years of software engineering experience with a strong backend specialization in a SaaS or startup environment — full-stack capability is valued, but your heart is in the backend
• Practical experience building scalable backend systems top to bottom — ideally in Elixir/Phoenix/PostgreSQL; Go, Erlang, or Clojure backgrounds also considered; a proven ability to learn new technologies quickly is a must if you don’t have Elixir experience
• Deep expertise delivering platform-critical, high-stakes backend projects where robustness, performance, and troubleshooting are non-negotiable
• Day-to-day use of AI tools to enhance personal productivity (e.g., Claude Code or equivalent); bonus for experience building user-facing GenAI features
• Strong user and customer orientation — you understand and optimize user flows, not just code
• Willingness and ability to contribute on the frontend when needed (Phoenix + React)
• 2+ years working with a fully remote, async team
• Excellent written and verbal communication skills in English
• Comfort working in an AI-first environment where intelligent automation and experimentation are part of daily operations, with demonstrated ability to leverage AI tools (e.g., Claude, ChatGPT, or equivalent) to improve productivity and decision-making
• Strong systems thinking — ability to see how your backend work connects to a broader AI-driven platform and enterprise customers

The details: remote work & tech stack

You should be located in the UK, Ireland, or the Netherlands. You are free to choose working hours that suit you best, as long as there is an overlap with your team for most of the day.

Our stack primarily consists of Elixir + PostgreSQL on the backend and Phoenix on the frontend (with some pockets of React). We monitor performance using Sentry, and our platform is hosted on AWS, running on Docker containers defined in Terraform. Our platform is AI-native, and we make extensive use of LLMs in our application. Our code lives on GitHub — in fact, GitHub, Slack and Linear is where most of the collaboration happens. We practice using Loom to demo our work.

HOW WE WORK: AI IS THE DEFAULT

At Workera, AI isn’t a feature we sell — it’s how we operate. Every team member is expected to:

• Use AI daily. AI assistants, copilots, and automation tools are part of your stack — not optional extras. We expect you to actively experiment with new tools and push the boundary of what’s possible in your function.
• Build your own leverage. Our marketers write code. Our PMs build automations. Our ops team deploys agents. If a workflow can be automated, you’re expected to automate it — or work with someone who can.
• Think in systems, not tasks. We value people who build repeatable, scalable solutions over people who grind through one-off work. Your goal is to make your function run smarter, not just harder.

AI fluency is a cultural expectation, not a line item on a job description.

Software engineers and AI agents alike suffer from the same problem: finding that one person or place that will answer their tough, specific question. Many solutions promise to solve this with similarity search in vector databases. Unfortunately, finding the answer is often a puzzle with pieces to be collected across a myriad of contradictory sources and cannot be solved without surgical search and careful reasoning. 

Spectrum collects data from an organization’s code, docs, and issues, and organizes knowledge in a unified ontology that AI agents can efficiently search through and reason over. We aim to revolutionize the semantic layer space for software-building organizations and move beyond specs that fall out of sync with code, introducing a living spec – one that’s extracted from the whole system and used to keep it aligned. Spectrum is meant to be the single source of truth for all product and architectural knowledge.

Spectrum is a resident of JetBrains' startup incubator, with startup speed and autonomy, and backed by 25 years of developer tooling expertise. We are looking for a top-class ML Engineer who will help us shape the future of software development. You will own our AI and ML engineering stack and help define the research agenda for our team. Your technical vision and design decisions will directly shape the product and determine its success.

Your responsibilities will include:

• Designing and building the ML/LLM solution for data ingestion, knowledge extraction, retrieval, and subsequent reasoning.
• Creating the datasets, metrics, and pipelines that drive measurable improvements across the system.
• Architecting and improving agents for context retrieval, knowledge extraction, and data alignment, which includes prompt engineering, model selection, and inference optimization.
• Establishing MLOps practices, including orchestration, observability, and experiment tracking.
• Collaborating with the engineering team on system design and with JetBrains Research on the research agenda.
• Defining hiring criteria, growing the ML team, and shaping the ML team culture.

We expect you to have:

• A proven track record as an ML/AI Lead.
• At least five years of experience in ML/AI systems, with at least two years focused on LLMs and generative AI.
• A deep understanding of the LLM ecosystem, including model architectures and fine-tuning approaches.
• Hands-on experience with:
• Prompt engineering and LLM pipeline design, including evaluation.
• Agentic frameworks such as LangChain, LlamaIndex, LangSmith, smolagents, or an equivalent.
• Vector databases and retrieval-augmented generation (RAG) patterns.
• Deploying and scaling LLM-powered applications using APIs (e.g. OpenAI or Anthropic) or open-source models.
• Strong Python skills – Kotlin knowledge would be a plus.
• Excellent communication skills, with the ability to explain complex technical concepts to diverse audiences.
• Proficiency in English, both written and verbal. 

Our ideal candidate would have:

• Experience with ontologies, knowledge graphs, or graph-based reasoning.
• Experience in early-stage startups – you enjoy the zero-to-one phase.
• The ability to think strategically about product-led AI, beyond just training models in isolation.
• A background in code analysis, developer tools, or software engineering research.
• Experience with multi-agent systems or complex agentic workflows.
• Actively contributed to relevant open-source projects or publications.

What we offer

• A competitive salary and JetBrains benefits.
• A generous runway and corporate resources with startup autonomy.

#LI-KP1

About the role

Develop Strong Visual Concepts and Campaign Ideas: Translate brand strategy and marketing objectives into distinctive visual concepts. Work closely with copywriters and marketers to develop campaign ideas, key visuals and creative directions that bring the Catawiki brand to life across channels.

Create High-Impact Visual Design: Design compelling creative assets across marketing touchpoints including campaigns, digital advertising, social media, CRM, landing pages and commercial materials. Ensure every output meets high standards of craft, clarity and brand consistency.

Use AI to Accelerate Creative Production: Leverage generative AI tools to develop imagery, motion and video assets that bring ideas to life quickly and efficiently. Translate creative briefs into structured AI workflows, iterate rapidly and apply strong art direction to ensure outputs remain visually distinctive and on-brand. You treat AI as a creative partner - using it to explore ideas, increase creative velocity and unlock visual directions that would be difficult to produce through traditional workflows.

Build Scalable Creative Systems: Develop visual frameworks and Key Visuals that can scale across multiple formats, channels and markets. Use AI to efficiently generate variations and adaptations while maintaining brand consistency and visual excellence.

Maintain and Evolve the Brand Design System: Contribute to the evolution of Catawiki’s visual identity and design guidelines. Ensure creative work remains consistent, distinctive and aligned with the broader brand strategy.

Collaborate Across Teams: Work closely with Brand, Performance Marketing, CRM, PR, Product and Category Marketing teams to deliver integrated creative work. Translate strategic briefs into clear visual solutions and partner with designers, copywriters and marketers to bring ideas to life.

What you’ll bring

Experienced and Craft-Driven: You bring 6+ years of experience as a designer, ideally in a fast-paced digital, tech or creative environment. Your portfolio demonstrates strong visual thinking across campaigns, digital design and brand communication. We’re particularly interested in work that shows: 

• Development of Key Visuals or campaign identities
• Digital-first creative (social, paid campaigns, landing pages, CRM)
• Examples of AI-assisted creative production or experimentation
• Ability to translate ideas into scalable visual systems

Conceptually Strong: You are comfortable turning ideas into compelling visual concepts and campaign directions. You know how to develop Key Visuals and visual systems that scale across multiple formats and platforms.

AI-Native Creative:  You actively use generative AI tools as part of a broader creative workflow - from concept exploration and visual prototyping to asset production and adaptation. You understand both the possibilities and limitations of AI and know how to guide outputs with strong art direction to ensure results remain distinctive, controlled and on-brand.

Digitally Fluent: You have strong experience designing for digital environments including social media, paid campaigns, CRM and landing pages. You understand how design adapts across channels and audience contexts.

Visually Sharp: You have a strong instinct for composition, lighting, colour, visual storytelling and aesthetics. You are able to translate creative briefs into visually clear, compelling and distinctive solutions.

Curious and Forward-Thinking: You actively explore new tools, technologies and creative workflows. You stay up to date with developments in AI-driven creativity and continuously experiment with new ways to improve creative output.

Collaborative and Proactive: You communicate clearly, take ownership of your projects and thrive in cross-functional environments. You’re resourceful, pragmatic and comfortable working in a scale-up environment where priorities move quickly.

Curious About Exceptional Objects: You’re genuinely interested in unique objects and the stories behind them. An affinity with art, design, collectibles or luxury objects is a plus.

The role is based in Amsterdam, The Netherlands.

Role Description

• As a Senior Applied AI Solutions Consultant (Internal Title: Senior Applied AI Engineer), you will work directly with our most strategic customers to understand their objectives and key challenges, identify high-impact opportunities for AI, and turn them into measurable business value. You will be building Celonis solutions using the world’s leading Process Intelligence (PI) platform - in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.

This customer-facing role is ideal for people who enjoy working directly with customers and turning complex business challenges into practical AI solutions. The focus is on problem framing, solution design, and business impact rather than pure software engineering. While you will prototype AI solutions, the primary goal is delivering meaningful value for customers.

Key Responsibilities:

• Identify High-Impact AI Opportunities: Work closely with enterprise customers to understand their strategic priorities and operational challenges, identifying where AI can deliver measurable business value.
• Design AI-Powered Solutions: Translate complex business problems into scalable AI solution architectures combining the Celonis Process Intelligence platform with modern AI technologies.
• Prototype & Demonstrate Value: Rapidly build prototypes and proof-of-value solutions that demonstrate tangible outcomes to business and technical stakeholders.
• Lead AI Innovation with Customers: Facilitate workshops, hackathons, and innovation sessions with customers to explore new ways AI can transform their operations.
• Drive Adoption and Business Impact: Partner with customer teams to ensure successful implementation, adoption, and realization of measurable value from AI deployments.
• Develop Domain Expertise: Build deep expertise in specific industries or business domains (e.g., supply chain, finance) and help scale that knowledge across the organization.

You might be a great fit if you...

• have 5+ years of experience in solutions consulting, data / AI consulting, technical pre-sales, sales engineering, value engineering, or customer-facing solution-architecture or AI roles
• enjoy translating business challenges into technical solutions
• can communicate complex technical concepts to business and executive stakeholders
• have a good understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
• demonstrate strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
• have some experience prototyping solutions with Python and modern AI frameworks
• are familiar with Generative AI architectures such as RAG, prompt engineering, or agent-based systems
• hold a Bachelor’s Degree required (Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience is a nice-to-have).

Nice to have (big plus):

• Experience building or deploying generative AI applications
• Familiarity with tools such as LangChain, LlamaIndex, or other LLM orchestration frameworks
• Industry experience in domains such as supply chain, finance, or operations

Role Description

• As a Senior Management & Technology Consultant - AI & Process Analytics (Internal Title: Senior Applied AI Engineer), you will work directly with our most strategic customers to understand their objectives and key challenges, identify high-impact opportunities for AI, and turn them into measurable business value. You will be building Celonis solutions using the world’s leading Process Intelligence (PI) platform - in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.

This customer-facing role is ideal for people who enjoy working directly with customers and turning complex business challenges into practical AI solutions. The focus is on problem framing, solution design, and business impact rather than pure software engineering. While you will prototype AI solutions, the primary goal is delivering meaningful value for customers.

Key Responsibilities:

• Identify High-Impact AI Opportunities: Work closely with enterprise customers to understand their strategic priorities and operational challenges, identifying where AI can deliver measurable business value.
• Design AI-Powered Solutions: Translate complex business problems into scalable AI solution architectures combining the Celonis Process Intelligence platform with modern AI technologies.
• Prototype & Demonstrate Value: Rapidly build prototypes and proof-of-value solutions that demonstrate tangible outcomes to business and technical stakeholders.
• Lead AI Innovation with Customers: Facilitate workshops, hackathons, and innovation sessions with customers to explore new ways AI can transform their operations.
• Drive Adoption and Business Impact: Partner with customer teams to ensure successful implementation, adoption, and realization of measurable value from AI deployments.
• Develop Domain Expertise: Build deep expertise in specific industries or business domains (e.g., supply chain, finance) and help scale that knowledge across the organization.

You might be a great fit if you...

• have 5+ years of experience in solutions consulting, data / AI consulting, technical pre-sales, sales engineering, value engineering, or customer-facing solution-architecture or AI roles
• enjoy translating business challenges into technical solutions
• can communicate complex technical concepts to business and executive stakeholders
• have a good understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
• demonstrate strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
• have some experience prototyping solutions with Python and modern AI frameworks
• are familiar with Generative AI architectures such as RAG, prompt engineering, or agent-based systems
• hold a Bachelor’s Degree required (Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience is a nice-to-have).

Nice to have (big plus):

• Experience building or deploying generative AI applications
• Familiarity with tools such as LangChain, LlamaIndex, or other LLM orchestration frameworks
• Industry experience in domains such as supply chain, finance, or operations

Role Description

• As a Senior Applied AI Solutions Architect (Internal Title: Senior Applied AI Engineer), you will work directly with our most strategic customers to understand their objectives and key challenges, identify high-impact opportunities for AI, and turn them into measurable business value. You will be building Celonis solutions using the world’s leading Process Intelligence (PI) platform - in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.

This customer-facing role is ideal for people who enjoy working directly with customers and turning complex business challenges into practical AI solutions. The focus is on problem framing, solution design, and business impact rather than pure software engineering. While you will prototype AI solutions, the primary goal is delivering meaningful value for customers.

Key Responsibilities:

• Identify High-Impact AI Opportunities: Work closely with enterprise customers to understand their strategic priorities and operational challenges, identifying where AI can deliver measurable business value.
• Design AI-Powered Solutions: Translate complex business problems into scalable AI solution architectures combining the Celonis Process Intelligence platform with modern AI technologies.
• Prototype & Demonstrate Value: Rapidly build prototypes and proof-of-value solutions that demonstrate tangible outcomes to business and technical stakeholders.
• Lead AI Innovation with Customers: Facilitate workshops, hackathons, and innovation sessions with customers to explore new ways AI can transform their operations.
• Drive Adoption and Business Impact: Partner with customer teams to ensure successful implementation, adoption, and realization of measurable value from AI deployments.
• Develop Domain Expertise: Build deep expertise in specific industries or business domains (e.g., supply chain, finance) and help scale that knowledge across the organization.

You might be a great fit if you...

• have 5+ years of experience in solutions consulting, data / AI consulting, technical pre-sales, sales engineering, value engineering, or customer-facing solution-architecture or AI roles
• enjoy translating business challenges into technical solutions
• can communicate complex technical concepts to business and executive stakeholders
• have a good understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
• demonstrate strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
• have some experience prototyping solutions with Python and modern AI frameworks
• are familiar with Generative AI architectures such as RAG, prompt engineering, or agent-based systems
• hold a Bachelor’s Degree required (Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience is a nice-to-have).

Nice to have (big plus):

• Experience building or deploying generative AI applications
• Familiarity with tools such as LangChain, LlamaIndex, or other LLM orchestration frameworks
• Industry experience in domains such as supply chain, finance, or operations

Role Description

• As a Senior Applied AI Engineer, you will work directly with our most strategic customers to understand their objectives and key challenges, identify high-impact opportunities for AI, and turn them into measurable business value. You will be building Celonis solutions using the world’s leading Process Intelligence (PI) platform - in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.

This customer-facing role is ideal for people who enjoy working directly with customers and turning complex business challenges into practical AI solutions. The focus is on problem framing, solution design, and business impact rather than pure software engineering. While you will prototype AI solutions, the primary goal is delivering meaningful value for customers.

Key Responsibilities:

• Identify High-Impact AI Opportunities: Work closely with enterprise customers to understand their strategic priorities and operational challenges, identifying where AI can deliver measurable business value.
• Design AI-Powered Solutions: Translate complex business problems into scalable AI solution architectures combining the Celonis Process Intelligence platform with modern AI technologies.
• Prototype & Demonstrate Value: Rapidly build prototypes and proof-of-value solutions that demonstrate tangible outcomes to business and technical stakeholders.
• Lead AI Innovation with Customers: Facilitate workshops, hackathons, and innovation sessions with customers to explore new ways AI can transform their operations.
• Drive Adoption and Business Impact: Partner with customer teams to ensure successful implementation, adoption, and realization of measurable value from AI deployments.
• Develop Domain Expertise: Build deep expertise in specific industries or business domains (e.g., supply chain, finance) and help scale that knowledge across the organization.

You might be a great fit if you...

• have 5+ years of experience in solutions consulting, data / AI consulting, technical pre-sales, sales engineering, value engineering, or customer-facing solution-architecture or AI roles
• enjoy translating business challenges into technical solutions
• can communicate complex technical concepts to business and executive stakeholders
• have a good understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
• demonstrate strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
• have some experience prototyping solutions with Python and modern AI frameworks
• are familiar with Generative AI architectures such as RAG, prompt engineering, or agent-based systems
• hold a Bachelor’s Degree required (Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience is a nice-to-have).

Nice to have (big plus):

• Experience building or deploying generative AI applications
• Familiarity with tools such as LangChain, LlamaIndex, or other LLM orchestration frameworks
• Industry experience in domains such as supply chain, finance, or operations

About the role

• Own Catawiki's organic social strategy: Define and execute the social media strategy across core channels (Instagram, TikTok, YouTube, Facebook), translating business priorities and category opportunities into a coherent content roadmap that grows audience, engagement and brand affinity.
• Create content hands-on: Ideating, shooting, editing and publishing a steady stream of social content autonomously, supported by our creative team and agencies where needed.
• Turn objects and expertise into stories: Work closely with our in-house experts and Category teams to surface the most extraordinary lots each week and turn them into scroll-stopping content tailored to each platform.
• Drive channel growth and performance: Set clear KPIs, monitor performance, and continuously optimise formats, posting cadence and creative based on what the data tells you. Report on impact and learnings to senior stakeholders.
• Run influencer and creator partnerships: Identify, negotiate and manage collaborations with creators and influencers aligned to Catawiki's categories and audience.
• Master AI for content creation: Build and own the AI-powered content workflow end-to-end — from ideation and scripting to asset generation, editing and publishing. Continuously test new tools and techniques to let a lean setup produce at scale without compromising editorial or brand standards.
• Collaborate across Marketing: Partner with Brand, PR, CRM, Paid Social and Category teams to ensure social amplifies and is amplified by broader campaigns.
• Run the editorial programme and blog: Own Catawiki's editorial calendar and blog, crafting stories that are genuinely worth reading — rich, well-researched and distinctive — to drive brand affinity, SEO value and audience growth.

What you'll bring

• Experienced social operator: 5+ years in social media, ideally with a mix of in-house and agency experience in a consumer, media or marketplace environment.
• Autonomous content creator: You can take an idea from brief to published post entirely on your own, writing, shooting, editing and publishing.
• Hands-on with graphics and editing tools: Solid working knowledge of tools like Figma, Canva, Adobe Creative Suite (Photoshop, Premiere, After Effects) or CapCut. You have a strong aesthetic eye and know what works natively on each platform.
• AI-fluent content builder: You actively use generative AI tools across your workflow and are excited to master and push the boundaries of AI-powered content creation.
• Data-literate: You set KPIs, read the numbers and use them to make better content — not just to report.
• Curious and willing to learn: You stay close to culture, platforms and emerging tools, and continuously look for ways to improve output and impact. You're energised by change, not resistant to it.
• Strong stakeholder manager: You communicate clearly, align cross-functional partners and move work forward in a fast-paced, flat organisation.
• International mindset: Experience running social across multiple markets and languages is a plus.
• Affinity with exceptional objects: An interest in art, collectibles, luxury or design is a plus.

Why You'll Love Working with Us

• Create a visible impact by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
• Learn and grow through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
• A culture of connection defines us. We're a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
• Celebrate life's moments with us. You'll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to "Pursue Your Passion". We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.

Our Offices and Way of Working

Our vibrant offices in Amsterdam, Paris and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.

Interested?

Apply with an English CV and Cover Letter. By applying, you agree to Catawiki's Applicant Privacy Policy. If you're excited about this role but don't meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.

About the team: Studio AI

Studio AI is Creative Fabrica's bet on what creative software looks like when AI is the default, not a feature.

We built a single platform where anyone can generate and edit images, video, audio, 3D models, and vector graphics using state-of-the-art generative AI. Our tools serve hundreds of thousands of creators every day, from hobbyist crafters to professional designers and everything in between, all in one place.

We move fast, integrate frontier models into production-ready workflows, and build the infrastructure that gives creators every tool they need to turn any idea into professional-grade media, at scale.

About the role

As a Senior Backend Engineer (Go), you will be the architect of our multimodal generation pipeline. You won't just be building APIs; you’ll be designing the high-concurrency systems that orchestrate "heavy" AI workloads across any media domains. Your goal is to make complex, multi step AI generation feel instantaneous and reliable for a global audience of creators.

What you will do:

• Orchestrate Multimodal Workflows: Design and scale Go-based microservices that manage the lifecycle of AI generations.
• Performance Engineering: Optimize our ConnectRPC services and async processing pipelines (Kafka + SQS) to handle long-running, resource-intensive inference tasks without compromising platform stability.
• Build the Creative Engine: Develop the backend logic for advanced features like multimodal orchestration.
• Data & Infrastructure: Work with AWS to manage massive data throughput and integrate with high-performance storage and compute clusters.
• Collaborate with AI Researchers: Bridge the gap between raw model outputs and a polished "One Person Studio" user experience.

What you will need:

• Advanced Go Engineering: Extensive experience building and scaling Go services in high-traffic, high-volume SaaS environments.
• Distributed Systems Mastery: Proven ability to design microservices that utilize asynchronous processing (Kafka & SQS) and low-latency communication (gRPC/ConnectRPC/GraphQL).
• Cloud Architecture: Deep knowledge of AWS (EKS, S3, Lambda) and experience managing complex compute environments.
• Product Rigor: A background in building professional-grade creative tools or media-heavy applications.
• Software Best Practices: A quality-first mindset regarding code reviews, testing strategies, and observability.

Nice to have:

• Media Processing Experience: Familiarity with handling varied media types (video transcoding, audio synthesis, vector manipulation).
• AI Infrastructure: Experience with model serving at scale or managing GPU-accelerated workloads.
• Entrepreneurial Mindset: Experience in a fast-paced environment where you help define the product vision and iterate quickly.

Position Overview: 

As a Software Engineer I, you will contribute to building and improving our SaaS platform using a modern stack centered around Laravel (PHP). You will help develop secure, scalable, and maintainable backend services and APIs that directly impact our customers. In this role, you will not only build new features, but also play an active role in maintaining product quality by investigating issues, fixing bugs, and supporting the resolution of customer-reported problems. This gives you direct exposure to real-world usage of the product and helps you develop strong debugging and problem-solving skills. You’ll be part of architectural discussions, actively contribute to sprints, and gain exposure to the full product lifecycle. This role is perfect for someone early in their engineering journey who is eager to grow, experiment, and make a meaningful impact from day one, including exploring how AI tools can enhance development workflows and outcomes.

Key Responsibilities:

• Contribute to the development of features and APIs within our Laravel applications
• Take ownership of smaller user stories with guidance from more senior engineers
• Investigate, reproduce, and fix bugs reported by users or internal teams
• Support the customer support team by helping analyse and resolve technical issues
• Monitor and improve application stability and reliability
• Follow engineering best practices (code quality, testing, CI/CD)
• Use AI tools (e.g., GitHub Copilot, ChatGPT) to support coding, debugging, and learning while critically validating outputs
• Build an understanding of how your work impacts system behaviour and the end-user experience

Required Experience/Skills:

• 0–3 years of hands-on software development in an agile environment
• Experience with PHP, TALL stack (Tailwind CSS, Alpine.js, Laravel, Livewire) is a must
• Understanding of MySQL / MariaDB (relational databases), AWS cloud infrastructure, REST APIs and system integrations
• Familiarity with Git and version control workflows
• Exposure to front-end technologies (e.g., Vue, React, or Blade)
• Basic knowledge of debugging techniques and willingness to work on bug fixing
• Experience with Docker or containerised environments is a plus

AI & Growth Mindset

• Familiar with AI concepts such as large language models and generative AI
• Awareness of tools like ChatGPT or GitHub Copilot and their general use
• Understands that AI-generated outputs must be validated and are not always correct
• Willing to use AI tools to support debugging, issue analysis, and learning new concepts
• Aware of privacy and security considerations when using AI tools (e.g., not sharing sensitive data)

Your work environment:

• This is an on-site / hybrid role based in Amsterdam. Candidates must already be residing in the Netherlands
• A challenging fast-growing SaaS company where you can truly make an impact, while earning a good salary
• An inspiring office on the 13th floor of The Social Hub in Amsterdam (including gym, restaurant, and vibrant community events)

Role:  Social & Influencer Director

Location:  Amsterdam, Netherlands

Employment:  12-month FTC with view to extend

About the role: 

What you will be doing: 

Leadership & Team Management:

• Lead, coach, mentor, and inspire social and cross-functional team to consistently deliver exceptional social media work
• Act as the key point of contact between client teams and agency stakeholders, championing innovative approaches
• Drive year-on-year growth in line with KPIs, effectively managing complex stakeholder relationships
• Develop the network of social talent across our agency businesses, cascading strategies and surfacing great work

Strategy & Client Management:

• Oversee the development of comprehensive social and influencer marketing strategies that drive meaningful impact, leveraging both traditional insights and AI-powered analytics
• Provide strategic social media consultancy to senior clients, developing impactful strategy documents and operational frameworks
• Build and nurture strong client relationships, proactively addressing evolving business needs
• Develop innovative, winning proposals that secure new business

Operational Excellence & Innovation:

• Establish standardized best practices that promote service excellence, identifying opportunities for increased efficiency
• Cultivate a deep appreciation for social media across the agency, ensuring teams possess comprehensive platform knowledge
• Direct social media work across global markets, utilizing AI tools for improved efficiency and effectiveness
• Educate clients and teams on the power of social media to drive measurable brand impact

Innovation & Technology:

• Champion the integration of AI technologies in social and influencer marketing
• Stay at the forefront of emerging AI technologies and their applications
• Drive innovation in blending human creativity with AI capabilities
• Lead the scaling of GenAI and proprietary technology across social media operations

What you need to be great in this role: 

• Strategic Vision & Commercial Acumen: 10+ years’ experience in social media marketing with proven ability to translate expertise into effective, results-driven strategies and deliver profitable outcomes
• Leadership & Operational Excellence: Successfully led teams, fostering collaboration and high performance while optimising workflows
• Client Relationship Management: Exceptional ability to build client relationships, negotiate, and manage expectations across global or large European teams and campaigns
• Influencer agency and marketing understanding: Deep understanding of the influencer marketing landscape with experience in influencer relationship management, content production, talent selection, contracting, data analysis and strategy.
• Innovation & AI Understanding: Deep understanding of social media trends, platform innovations, and strong interest in AI and generative technologies in marketing
• Creative Excellence: Highly creative with firm understanding of the evolving social influencer landscape and how to drive the best brand collaborations
• Paid Social Knowledge: Solid understanding of paid social and media's role in amplification
• Communication Skills: Excellent presentation, verbal, and written communication skills with fluency in English (other EU languages a plus)
• Data-Driven Approach: Experience in analysing performance and using data for strategy development and optimization

Req ID: 17219
#LI-JP1 #LI-Hybrid #LI-director

So, What's the role all about?

We're looking for an experienced Enterprise Account Executive to join our expanding Benelux Sales team and help us revolutionize the industry. In this role, you'll collaborate with potential customers to learn about their needs and objectives, and determine how Cognigy can assist them.

How will you make an impact?

• Acquiring new enterprise companies from all industries within the Benelux region
• Building and maintaining an effective pipeline by self-directed prospecting, as well as working with internal, Business Development Representative resources
• Developing, maintaining and reviewing territory plans that outline how you will meet business goals
• Running full sales cycles from account planning & targeted prospecting through discovery/qualification, contract negotiation & close
• Taking a consultative, value-centric approach with senior executives to map value, develop effective business cases, build ROI models and drive Digital Transformation conversations
• Coordinating responses to RFPs/RFIs
• Taking a collaborative approach to working closely with various team members including BDRs, Presales support, Marketing, Product, Finance and Leadership
• Representing Cognigy at trade fairs or events that are customary in the industry
• Preparing, presenting and conducting demos, presentations and customer meetings
• Using CRM effectively and consistently to track sales cycles/engagement

Have you got what it takes?

• You are an experienced Enterprise Sales Executive with a proven track record of success in selling SaaS within the wider Contact Center or Conversational AI environment
• You have a hunter mentality and are passionate about winning and being part of an exciting company in a hyper-growth phase
• You are confident navigating sales cycles with all management levels (particularly SVP/C-Level)
• Organization and prioritizing are at the heart of everything you do and you are disciplined and function well in a remote environment
• What is a salesperson without professional communication skills, and a customer-centric, personable demeanor?!
• You can balance driving a sales cycle independently while leveraging internal resources
• You are comfortable leveraging a partner channel to support the sales process
• Fluent in Dutch and English

What’s in it for you? 

Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!   

About Cognigy 

NiCE Cognigy delivers AI that works - fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI - instantly, across every channel and in 100+ languages. 

Requisition ID: 9927

Reporting into: VP Sales

Job type: Individual contributor.

#LI-Remote