Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004825

Role Duties and Responsibilities

• Supports coordination and facilitates data collection for Business Intake related processes: annual Demand Forecast exercise as well as Customer Request Forms (CRFs) with local stakeholders and leadership.
• Provides administrative support to project boards, project assurance teams and quality review meetings.
• Uses recommended portfolio, service and project control solutions for planning, scheduling, tracking of execution and delivery.
• Compiles and distributes reports using NCIA dedicated reports and dashboards.
• Supports accurate time accounting through direct user guidance and participation in weekly timesheet monitoring initiative.
• Provides guidance on project and service management related software, procedures, processes, best practices, tools and techniques.
• Provides administrative support function to teams and meetings, follows up on action items if needed.
• Takes an active part in team meetings and knowledge sharing sessions.
• Sets up files and libraries in intranet, compiles and distributes reports.
• Provides guidance on administration software, procedures, processes, tools and techniques.
• Studies and evaluates the audit trails of various operational processes.
• Participates in the testing, review and analysis of existing internal controls.
• Applies new technology-based solutions to specific internal control processes.
• Completes, files and maintains forms used for internal control documentation.
• Makes recommendations for the enhancement of certain internal controls.

Essential Skills, Experience and Certifications

• Demonstrated knowledge and experience in coordination roles within financial management, workforce management and project management in a customer-funded environment;
• Proven experience in planning, preparation, execution, and reporting related to financial management, workforce management, and project management activities.
• Knowledge and experience in enterprise resource planning systems, project management processes, procedures and tools.
• Prior working experience using ServiceNow;
• Prior experience of working in an international environment comprising both military and civilian elements.
• Knowledge of NATO responsibilities and organization, including ACO and ACT.

Education

• Higher vocational training in a relevant discipline with 3 years post- related experience. Or a secondary educational qualification with 5 years post-related experience.

Working Location

• Brunssum, Netherlands

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0009

Role Duties and Responsibilities

• Support the lead Project Manager during the final development and pre-launch phase, including coordination with the development team and stakeholders;
• Assist in tracking timelines, deliverables and risks during the run-up to launch;
• Ensure all technical, analytical, and governance elements required for launch are aligned and delivered on time;
• Upon completion of implementation (post-launch), assume full responsibility for day-to-day project management, including scheduling, coordination, documentation, issue tracking, and continuous improvement, including further development activities for the Repository.
• Preparing an onboarding package (login guidance, FAQs, short video tutorials);
• Organising onboarding webinars for first-time users across 32 Allies;
• Coordinating account creation with internal NATO technical services;
• Tracking onboarding progress and reporting outstanding gaps or issues.
• Running regular coordination meetings with internal teams and contractors;
• Maintaining project documentation;
• Monitoring progress and reporting status to senior management;
• Preparing briefing notes, slide decks, speaking points, and demonstration materials related to the Repository;
• Ensuring alignment with related initiatives.
• Liaise regularly with EuRepoC as the primary data provider to coordinate data delivery schedules and ensure alignment with NATO requirements;
• serve as a focal point for coordination with SITCEN which provides technical platform;
• ensure continuous liaison with internal stakeholders (CyOC, CTAB etc.);
• preparing funding documentation for approval, tracking financial execution, liaising with divisional budget officers to secure timely and compliant funding approvals.
• develop proposals for the future evolution of the Repository by identifying functional and analytical gaps, developing proposals for enhancements, preparing an evolution roadmap, and handling engagement with SITCEN, EuRepoC, and other stakeholders on next-generation capabilities and long-term sustainability.
• capture lessons learned during development, testing and launch of the Repository, conduct after-action reviews with stakeholders, and convert findings into actionable recommendations for improving tool functionalities, data quality, and user engagement.
• Support the lead Project Manager during the data processing and analysis stage, including coordination with Allied representatives to facilitate Pledge bilaterals;
• Assist in tracking workflow of Allied analysis and task management through Q1-Q2 2026 and create a structured workflow that leverages the new process delivered by the Data Engineer for the Pledge data portal;
• Ensure all process aspects run smoothly to execute professional bilaterals, including some bilaterals delivered off-site in Allied nations as relevant, until technical, analytical, and governance elements required for launch are aligned and delivered on time;
• Upon completion of implementation (post-launch), assume full responsibility for day-to-day project management, including scheduling, coordination, documentation, issue tracking, and continuous improvement, including further development activities for the Repository.

 Essential Skills, Experience and Certifications

• Proven project management experience in complex, multi-stakeholder environments.
• Ability to brief senior management clearly and concisely
• Experience developing project documentation, SOPs, roadmaps, or guidance materials.
• Strong organisational skills and attention to detail.
• Ability to work independently and proactively
• Able to translate technical issues into policy-friendly language

 Desirable

• PM certifications (e.g., PRINCE2, PMP, Agile).
• Experience working with NATO structures
• Experience managing digital platforms
• Experience working in cybersecurity/cyber defence related disciplines

 Language Proficiency

• Excellent written and oral English

 Working Location

• Brussels, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0007

Role Duties and Responsibilities

• cleaning and structuring Allied-submitted response data and incoming data from a research institution;
• Standardising data formats, categories, and fields in line with the required taxonomy.
• Identifying inconsistencies, gaps, and missing elements in the data and flagging these to the Project Manager (PM);
• Conducting regular data quality checks (accuracy, completeness, timeliness);
• Reviewing data entries and confirming alignment with the NATO Cyber Response taxonomy.
• Ensuring proper data classification and tagging.
• Supporting the PM in preparing feedback to Allies and researchers.
• Working closely with the data engineer to ensure smooth ingestion and integration of data into the platform;
• Supporting testing of data upload tools, visualisation features and filters;
• Helping to document data and refine the Repository’s metadata structure.
• Producing insight reports on Allied response patterns (e.g., most-used measures, speed of response, clustering by threat actor).
• Identifying trends and anomalies in Allied responses over time;
• Preparing data-driven products to support Committee discussions, CDT leadership meeting and strategic messaging;
• Create dashboards and visual analytics.
• Supporting PM in preparing training materials (slides, guides, examples, videos);
• Support in demonstrating data entry and tool navigation during webinar sessions for Allies;
• Providing technical and analytical assistance to first-time users.
• Verify data analysis methods to ensure correct data analysis methods use, support in identifying trends and anomalies in Allied responses over time through a comparative analysis of the previous Pledge cycles (May-June).
• Support the automated creation of dashboards and visual analytics (June-July)

 Essential Skills, Experience and Certifications

• Strong analytical and statistical skills.
• 2+ years working as a data analyst or similar role.
• Experience in data cleaning, transformation, analysis and visualization.
• Proficiency in Python for data processing.
• Ability to prepare visualisations, summaries, and other analytical products for non-technical audiences.
• Very good written and spoken English.
• Strong attention to detail and ability to perform repetitive tasks when needed.
• Ability to work collaboratively within a multi-disciplinary team.

 Desirable Skills, Experience and Certifications

• Experience using ArcGIS software (ArcGIS online, ArcGIS Experience Builder)
• Experience from developing web applications.
• Experience from cyber-security data analysis.
• Experience in preparing education material and providing training to the end-user community.

 Working Location

• Brussels, Belgium

Working Policy

• On-site

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0008

Role Duties and Responsibilities

• extracting data from input files, transforming data according to the necessary formats and loading data into the Repository platform.
• Ensuring smooth data flow into Pledge data analysis model.
• Maintaining the current data pipelines and developing new data pipelines to incorporate new sources of data.
• Work with the Repository team to understand requirements for analysis and visualization.
• Develop and optimize data models and data views that allow for analysis of all relevant aspects of the data.
• Working with the Pledge team to create an interactive portal/data model to facilitate analysis of Allied returns.
• Support the data analyst in cleaning and standardising data from external sources (Repository and Pledge).
• Identifying inconsistencies, gaps, and missing elements in the data and flagging these to the data analyst and the project manager (PM).
• Investigate potential tools for data processing, data integration and visualization that could be used in a NATO environment.
• Advising the team on technical choices by clearly communicating the options to a non-technical audience.
• Support the data analyst in producing analytical products by creating dashboards and visual analytics.
• Potentially also use large language models to extract insights from unstructured data.
• Document data pipelines, codes and data models.
• Information sharing with the team and onboarding of new team members.

 Essential Skills, Experience and Certifications

• Strong analytical and technical skills.
• 2+ years experience working as a Data Engineer or in a similar role.
• Professional experience in planning and executing the data science lifecycle / data pipelines, including ingestion, pre-processing, quality assurance, analysing, post-processing and visualisation.
• Proficiency in Python for data processing.
• Knowledge of ArcGIS software.
• Very good written and spoken English.
• Proactive and highly detail-oriented.
• Ability to work collaboratively within a multi-disciplinary team and to communicate technical information to non-technical audiences.

 Desirable Skills, Experience and Certifications

• Proficiency in ArcGIS API for Python.
• Professional experience in configuring an ArcGIS Enterprise portal and its applications, such as ArcGIS Experience Builder, ArcGIS Dashboards, ArcGIS Notebooks, Survey123, and Workflow Manager, with preferred basic knowledge of ArcGIS Pro.
• Experience in visualization and building of web applications.
• Knowledge of NATO networks and data engineering/analysis tools available on those networks.
• Ability to work with both structured and unstructured data. Experience from using large language models to analyse text data.
• Experience with cyber-security data analysis.

 Working Location

• Brussels, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0006

Role Duties and Responsibilities

• collecting and analysing data on CIS and Cybersecurity projects delivered by NCIA to support advising and (data-driven) decision making by CDT Senior Leadership;
• maintaining a prioritized project list, and contributing expertise during prioritization exercises and monitoring progress;
• actively supporting workshops and coordination meetings as part of the Enterprise Sizing effort;
• developing a database for sizing requirements, and facilitating the completion of new products and processes.
• Close liaison with ACT, capability monitors, program directors, ACO and NCIA to support enterprise coherence and cybersecurity within ICT prioritization and sequencing activities. Prioritization, dependency management, and sequencing are emphasized to optimize the execution of initiatives and ensure strategic alignment and success
• Systematically de-conflict and de-risk initiatives across multiple delivery streams and governance structures, integrating executive portfolio governance into the SEG to guide strategic prioritization, risk tolerance, and resource allocation.
• Supporting the SPG, the plan contributes the Enterprise perspective to Capability Delivery Action Plans at the WG level and serves as the CDT focal point for the WG1/SPG secretariat.
• Support mapping coherence across all Alliance and NATO Enterprise CIS and Cybersecurity CPPs, programs, and projects, developing an operating model for PfM across Enterprise stakeholders to enhance visibility, control, and coordination.
• Perform regular assessments of the NATO Enterprise ICT portfolio, identifying interdependencies, risks, and opportunities for improvement.
• Assess the qualitative data for NATO Enterprise – Enterprise Sizing (as specified in Annex C from SOR/MER 23) and updating the NATO Enterprise List of Entities and Points of Presence.
• Leverage advanced experience and knowledge of MS365 tools to enhance business as usual activities.
• Act as a conduit to drive and support coherence among Enterprise stakeholders in order to facilitate coordination and completion of new products and ways of working.

 Essential Skills, Experience and Certifications

• Over 10 years of experience in project, program, or portfolio management within the ICT industries.
• Proven working experience from multi-cultural, large international organization (e.g. NATO, EU, etc.) – minimum 2 years.
• Experience across different domains and C-suite level stakeholders.
• Extensive team management experience and deep understanding of the digital transformation processes.
• Possessing recognised formal Project Management qualifications, such as PRINCE 2 (Practitioner) / Project Management Professional (PMP).
• Possessing recognised formal Portfolio Management qualifications, such as Management of Portfolios MoP (Practitioner) / Portfolio Management Professional (PfMP).
• Lean and Agile project implementation experience, proved with relevant certifications in Agile methodologies (e.g. CSPO, Agile Coaching ICP-ACC, SAFe Advanced Scrum Master, etc.).
• Organizational Change Management Experience.
• Service Management including ITIL 3 and/or 4.
• Knowledge and experience in state-of-the-art technologies, relevant to the work, i.e. software and development platforms, and familiarity with related international / commercial / industrial products.
• Proficiency in Power BI development, architecture and Azure Fundamentals certification.
• Proven experience in developing and maintaining portfolio dashboards that provide accurate and up-to-date information on project and portfolio status.
• Advanced expertise in the setup, configuration, utilization and administration of MS365 tools.
• Experience in the creation and implementation of Standard Operating Procedures (SOPs) to standardize processes and ensure best practices in project and portfolio management.

 Working Location

• Brussels, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Cosmic Top Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004843

Role Duties and Responsibilities

• Design, build, and evolve highly scalable, secure, and resilient Kubernetes platforms utilizing SUSE Rancher as the central management plane.
• Handle the end-to-end lifecycle of RKE/RKE2 clusters (provisioning, scaling, patching and upgrading) across hybrid, multi-cloud or bare-metal environments with minimal to zero downtime.
• Develop and maintain automated CI/CD pipelines and implement GitOps workflows (using tools like Gitlab, ArgoCD or Rancher Fleet) to streamline continuous application delivery.
• Monitor platform health using tools like Prometheus and Grafana, respond to system alerts and troubleshoot complex containerized workload issues.
• Enforce security policy's, including network policies, Rancher RBAC configurations and automated container image scanning.
• Proactively monitor resource utilization (CPU, memory, persistent storage) to right-size clusters, scale nodes dynamically and optimize cloud or on-prem infrastructure.
• Create and maintain technical documentation, including runbooks and architecture diagrams.

Essential Skills, Experience and Certifications

• Minimum of 4 years of dedicated, hands-on experience in DevOps or Platform Engineering roles.
• Over 4 years of sustained experience designing, deploying and maintaining highly available production Kubernetes clusters, heavily utilizing the SUSE Rancher ecosystem.
• A solid track record of leading complex migrations, moving legacy virtualized applications into containerized, microservice-based architectures.
• Expertly provision, secure, and lifecycle-manage large-scale, multi-cluster Kubernetes environments using SUSE Rancher UI/API and Rancher Manager.
• Write modular, reusable code to automate infrastructure provisioning across hybrid environments using Ansible.
• Architect and maintain sophisticated, zero-downtime deploymentpipelines using GitOps principles with Gitlab, ArgoCD or Rancher Fleet.
• Author/manage advanced Helm charts and manage complex stateful and stateless deployments.
• Engineer comprehensive monitoring and logging stacks (Prometheus, Grafana, ELK) to establish SLIs/SLOs and configure automated remediation. Experience with Rancher Observability is a plus.
• Develop robust automation scripts in Python or Bash.
• Rapidly diagnose and resolve high-severity incidents across the entire stack, from kernel-level container issues to complex network routing failures.
• Comprehensive understanding of the underlying architectures of RKE, RKE2, K8S /K3s and knowing exactly when to apply each distribution.
• Knowledge of zero-trust models, Rancher RBAC, Pod Security Admissions, container scanning and enforcing governance.
• CNIs tools (Calico, Cilium, Canal) deep understanding of Software Defined Network and Container Networking, network policies and managing complex Ingress and Service Mesh (Istio)architectures.
• Expert knowledge of Container Storage Interfaces (CSI), disaster recovery planning and managing highly available storage solutions like SUSE Longhorn.
• Extensive practical experience operating distributed Kubernetes environments across a mix of bare-metal, on-premises hypervisors (vSphere, Nutanix), and public clouds (AWS, Azure, GCP).
• Experience acting as a technical escalation point, guiding junior team members, and establishing DevOps best practices across development teams.

Working Location

• Brane-l’Alleud, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – 188148

Role Background

• To strengthen the Alliance through connecting its forces, the NATO Communication and Information Agency (NCIA) delivers secure, coherent, cost effective and interoperable communications and information systems in support of consultation, command & control and enabling intelligence, surveillance and reconnaissance capabilities, for NATO, where and when required. It includes IT support to the Alliances’ business processes (to include provision of IT shared services) to the NATO HQ, the Command Structure and NATO Agencies.
• The Ballistic Missile Defence Programme Office (BMD PO), as part of the NCIA, ensures the harmonised planning, implementation, deployment, evolution and support of the BMD capability, in a way that satisfies the operational requirements and minimizes the military risk, taking into account the NATO political, economic and schedule requirements and using the most suitable industrial and technological solutions. The Programme Office is the procurement and implementation body of the NCIA, charged with the effective planning, execution, delivery into service, evolution and through-life logistic support of NATO’s and assigned national and BMD systems.
  • To support the development of the NATO BMD curriculum, the BMD PO requires the provision of expert training deliverables produced by a qualified team of NATO BMD subject matter experts.
• Strong operational expertise in Ballistic Missile Defence (BMD) and Theatre Ballistic Missile Defence (TBMD) missions for each team member is an essential requirement for the successful completion of the deliverables. In-depth operational knowledge and prior experience with NATO’s BMD organisation, as well as familiarity with NATO BMD user applications—specifically Battle Management Command, Control, Communications, and Intelligence (BMC3I) systems—are required to ensure the proper development of NATO BMD curriculum products.
• The team of contractors will develop such products for the NCIA project team that executes the Allied Command for Transformation (ACT) Programme of Work (PoW) 2026 for BMD.

Role Duties and Responsibilities

• The team of contractors will apply their expert knowledge in NATO BMD curriculum development while performing following tasks and activities:
  • Reviewing current NATO BMD related standards, directives, policies and standard operating procedures; providing analysis results to the BMD curriculum development.
  • Collaborating with BMD operational users to collect information for BMD Curriculum and suggest content to the NCIA project team.
  • Conducting Training Needs Analysis (TNA) and develop course materials for the systems in the BMD Programme in cooperation the relevant stakeholders (operators, project teams, academy staff)
  • Supporting NCIA with expert opinions at BMD Curriculum related venues such as IAMD Annual Discipline Conference.
  • Aligning and adapting BMD courses with the BMD CONEMP by creating links or adding references to the CONEMP from within course materials.
  • Providing BMD subject matter knowledge to the NCIA project team.
• The team of resources will hold Principal NATO BMD Curriculum Subject Matter Expert skill set.
• The size of the team is determined by the supplier.
• The Agency Point of Contact for the daily execution of the contract is the NCIA Project Manager

Deliverables base period:

• D1- The team of contractors will provide the final version of Individual Training Views (ITV) and Logical Individual Training Viewpoints (LITV) for the NATO BMD curriculum 2026. Deliverables will be maintained in the project collaboration portal.
• D2- The team of contractors will provide the final version of BMD technical course training products for the NATO BMD curriculum 2026. Deliverables will be maintained in the project collaboration portal.

Deliverables option period:

• D1- The team of contractors will provide the initial version of Individual Training Views (ITV) and Logical Individual Training Viewpoints (LITV) for the NATO BMD curriculum 2027. Deliverables will be maintained in the project collaboration portal.
• D2- The team of contractors will provide the final version of Individual Training Views (ITV) and Logical Individual Training Viewpoints (LITV) for the NATO BMD curriculum 2027. Deliverables will be maintained in the project collaboration portal.
• D3- The team of contractors will provide the initial version of BMD Planners course training products for the NATO BMD curriculum 2027. Deliverables will be maintained in the project collaboration portal.
• D4- The team of contractors will provide the final version of BMD Planners course training products for the NATO BMD curriculum 2027. Deliverables will be maintained in the project collaboration portal.

Essential Skills, Experience and Certifications

• Extensive knowledge, involvement and service in NATO BMD mission and strong network in the NATO BMD community. Must have been previously involved in BMD Operational User Group (OUG) activities, either as an active member or a chairman.
• Demonstrable experience with developing BMD curriculum for NATO. Must have previously developed for BMD programme following artefacts:
  • Individual Training Views (ITV),
  • Logical Individual Training Viewpoints (LITV),
  • Training Needs Analysis,
  • Course Control Documentation I, II and III.
  • Course material for earlier versions of BMD Planners Course.
• Experience with developing training curricula and/or training programs, including course materials for technical training in the BMD domain.
• Experience with development of technical documentation, training materials and instructional aids, specifically for the BMD domain.
• Extensive experience working with NCIA, NCI Academy, ACT, SHAPE and other NCS HQs in relation with NATO BMD Programme.
• Extensive knowledge of and practical user experience with NATO BMD BMC3I systems (ACCS, AirC2IS, TOPFAS, NCOP, Intel FS, JEMM), air defence weapon systems, sensors and communications, and current NATO C4ISR systems like NATO ICC.
• Extensive experience with capturing BMD system requirements and business/operational workflows.
• Candidate must have the nationality of one of the NATO nations.
• Excellent command of spoken and written English.
• Must hold a valid NATO Secret Security Clearance.

Desired Skills, Experience and Certifications

• Experience with producing Capability Packages for (Theatre) Missile Defence Capabilities,
• Prior experience of working in an international environment comprising both military and civilian elements.
• Knowledge of NATO responsibilities and organization, including ACO and ACT.

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0005

Role Background

The NATO Cyber and Digital Transformation (CDT) Division, led by the Assistant Secretary General (ASG), ensures ICT coherence across NATO’s 50+ civil and military bodies, serving over 25,000 users. Reporting to the Secretary General, the ASG oversees enterprise directives and advises on IT acquisition and services.

In 2026, NATO's ASG is prioritizing digital transformation, cloud migration, and becoming a data-centric organization. This strategic effort focuses on modernizing processes, harnessing AI, and integrating business services to build a more coherent organization. By optimizing business workflows, NATO aims to enhance operational efficiency, strengthen security, and achieve seamless cloud adoption.

To achieve this, CDT is seeking support in managing and coordinating a Business Services Program aimed at bringing coherence and modernizing the NATO Enterprise Business Services landscape. This initiative is part of the NATO Digital Transformation Implementation Strategy, which promotes improving processes and leveraging digital echnologies. The project addresses the need for greater alignment and improvement of processes across the NATO Enterprise to support ongoing digital transformation efforts. An initial study has been conducted and a plan has been prepared. The goal is to build upon this foundation by following up on the next steps by managing the transformation office to coordinate the delivery of business transformation across NATO Enterprise.

Responsibilities include leading the transformation office, program/project management, stakeholder management, and ensuring effective communication and collaboration.

Role Duties and Responsibilities

Project Management, Stakeholder Management and Communication Management

• The contractor will drive alignment and collaboration across NATO’s enterprise initiatives and business services, ensuring coherence and increased effectiveness across all organizational entities. Responsibilities include:
  • Managing projects and initiatives: Execute project and program management of business services initiatives. Ensure delivery of scope within time and budgetary constraints.
  • Stakeholder management: Engage regularly with stakeholders across NATO entities, including Finance, HR, Procurement, Legal, and others, to promote synchronized efforts toward harmonizing enterprise business services.
  • Documenting: Develop and maintain documentation artefact necessary for any of the outlined tasks.
  • Managing risks: Maintain risk and issue registries, propose mitigation measures, and address challenges to enhance the successful delivery of business services transformation.

Leading the Business Services Transformation Office

• The contractor will act as the main lead for the Business Services Transformation Office to ensure streamlined processes and operational excellence across NATO entities. Responsibilities include:
  • Office operationalization: An initial setup will be required to ramp up the Transformation Office. This involves outlining the objectives, identifying and putting in place the resources, and defining the methods of working.
  • Leading the office: Be the lead of the transformation office and main PoC within CDT for the Business Transformation across NATO Enterprise.

Business Services Advisory (SME Role)

• The contractor will provide expert advisory support on business services, implementation of large ERP programs, and relevant business transformation initiatives. Responsibilities include:
  • Providing CDT staff with ad-hoc advisory on topics within the domain of business services, ERP implementation, and relevant technology considerations based on industry experience and best practices.

Essential Skills, Experience and Certifications

• Demonstrated relevant experience (8+ years) in the area of Digital Transformation, specifically in Business Services (HR, Finance, Procurement), and large-scale ERP implementation programs.
• Proven experience in program management and project management.
• Proven experience in delivering ERP and Business Services projects delivering clear value in large international organizations, including data platforms.
• Strong ability to interact with, manage, and influence senior executive stakeholders.
• Strong communication skills in English with the ability to develop (in written-form) and present complex concepts in a clear and succinct manner.

Desirable Skills, Experience and Certifications

• Experience working in NATO and understanding of relevant NATO policy.
• Experience with market solutions in the domain of business services and ERP.
• Experience with commercial cloud provider platforms and/or on-premise cloud platforms.
• Proven ability to navigate complex multi-national environments (e.g., NATO/military contexts)
• Understanding of Enterprise Architecture frameworks (e.g., TOGAF), IT Governance (e.g. COBIT) and service management (ITIL).

Working Location

• Brussels, Belgium

Working Policy

• Hybrid (50% onsite/50% offsite)

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – 2026-0062

 Role Background

Operations and Exercises (OPEX) Centre is accountable to support Alliance Operations, Missions (AOM) and exercises during peacetime, crisis and conflict, by providing NCIA lead liaison, planning and coordinating functions. Acting as the primary Agency's interface to the customer, OPEX Centre is coordinating the NCI Agency efforts provided by the Business Areas, the CSUs and other Agency organizational elements. OPEX Centre has a requirement for Subject Matter Expert (SME) to be embedded with RPMO team, the team, in support development and streamlining the planning and funding process for operations, missions and exercises in 2026 and beyond. The part of the 2026 effort to be covered within this RFQ will be mainly focused on deep assessment of all NCIA OEs involvement of support to operations, missions and exercises.

The required expertise, will supplement the current level of expertise within the OPEX RPMO Team. The Contractors requested in this RFQ must be ready to quickly integrate with the current OPEX RPMO Team, taking up duties and responsibilities. The work required will be based on Intended Business Outputs and Outcomes, and defined Deliverables, as described in the following Sections.

 Role Duties and Responsibilities

The Business Analyst shall deliver a comprehensive set of portfolio, budgeting, forecasting, and governance outputs that strengthen financial stewardship and enhance the organization’s ability to plan, resource, and execute operational and exercise requirements. The role is outcome-focused and accountable for the accuracy, quality, and usability of all deliverables, with particular emphasis on optimizing service rate planning and ensuring efficient programming of support to operations and exercises.

 Essential Skills, Experience and Certifications

• A recognized Project Management certification, such as Prince2 or PMP.
• Analytical Thinking & Problem Solving
• Breaking down complex business problems
• Identifying root causes (not just symptoms)
• Evaluating options and trade-offs
• Critical thinking and structured reasoning
• Communication & Stakeholder Management
• Translating business needs into technical requirements (and vice versa)
• Running meetings, workshops, and interviews
• Managing expectations across stakeholders
• Writing clear documentation (BRDs, user stories, etc.)
• Data Analysis Skills
• Excel (advanced formulas, pivot tables)
• SQL (very valuable in most roles)
• Basic data visualization (Power BI, Tableau)
• Interpreting trends and drawing insights
• Business Acumen
• Knowledge of business processes (finance, operations, sales, etc.)
• Understanding KPIs and performance metrics
• Industry awareness (depends on your field)
• Requirements Engineering
• Eliciting requirements (interviews, workshops)
• Writing user stories, use cases, functional specs
• Prioritization techniques (MoSCoW, etc.)
• Managing scope and avoiding ambiguity
• Process Modeling & Improvement
• BPMN, flowcharts, process diagrams
• Identifying inefficiencies and bottlenecks
• Designing “as-is” vs “to-be” processes
• Technical Awareness (not coding-heavy)
• Basics of software development (Agile, Scrum, SDLC)
• APIs, databases, system integrations (at a high level)
• Familiarity with tools like Jira, Confluence
• Adaptability & Domain Learning
• Picking up new domains quickly
• Handling changing requirements
• Working across teams (tech, business, ops)

 Education

• A higher secondary education and completed higher vocational training leading to a formal or professional certification with a three-year function related experience OR a secondary education and completed advanced vocational training leading to a professional qualification or professional accreditation with five years of post-related experience.

 Language Proficiency

• Both oral and written communication in this job are conducted in English. The consultants shall be fluent in English corresponding to standard STANAG-6001 3333 (listening, speaking, reading and writing) or equivalent.

 Working Location

• Mons, Belgium

Working Policy

• 80% Off-site / 20% On-site. The deliverables will be produced off site but presented at Purchaser’s premises in Mons, SHAPE Belgium.

 Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – NATOIMS-0003

Role Background

NATO is undergoing a transformative adaptation to accelerate its digital transformation and cybersecurity posture, aligned with the Digital Transformation Implementation Strategy (DTIS). These efforts are led by the NATO Assistant Secretary General for Cyber and Digital Transformation, who oversees coherence across the NATO Enterprise ICT capabilities and services while serving as the single point of authority for cybersecurity. The Cyber and Digital Transformation Division (CDT) is tasked with executing and enforcing Enterprise-wide coherence, ensuring alignment across NATO’s initiatives, overseeing implementation and impact, and advancing work to meet NATO’s strategic objectives outlined in NATO 2030. The position is currently within Capability Coherence Section. The ACPV (Asset, Configuration, Patching, and Vulnerability) Initiative is a foundational cybersecurity project aimed at strengthening situational awareness, ompliance, incident response capabilities, and vulnerability management across NATO. This initiative is also one of NATO’s largest data-centric programs, creating a strategic framework to feed future innovations such as cybersecurity scorecards, data exploitation platforms, governance systems, and other Enterprise tools. CDT is committed to executing this program within an evolving digital environment while fostering coherence across its people, processes, and technologies. Additional information is available in the Appendix 1 to this Annex.

Role Duties and Responsibilities

• Provide analysis and recommendations to align ACPV’s objectives, outputs, and deliverables with NATO’s Digital Transformation Implementation Strategy, supporting NATO’s broader priorities for cybersecurity, situational awareness, compliance, and operational readiness.
• Collaborate and engage with NATO leadership, Nations, user communities, and external partners to ensure unified messaging, clear communication, and sustained stakeholder alignment around ACPV’s objectives, timelines, and benefits.
• Establish and oversee program governance mechanisms to ensure accountability within NATO entities and external stakeholders, actively manage interdependencies, and prioritize risks across ACPV’s lifecycle while maintaining coherence across the Enterprise.
• Design and implement frameworks and strategies to plan for ACPV’s future evolution within NATO’s digital transformation, integrating innovative tools, practices, and long-term enterprise cybersecurity objectives into its roadmap.

Essential Skills, Experience and Certifications

• At least 10 years of experience in ICT and digital-policy-related industries, including extensive experience managing complex initiatives within multinational and governmental contexts.
• Experience across different domains, functions, and C-suite level stakeholders.
• Extensive team management experience with a high level of autonomy.
• Asset, configuration, patching and vulnerability management awareness and experience.
• Understanding of the digital domain.
• Expertise in strategic communications and stakeholder engagement, especially with public and private partners across multinational environments.
• Experience managing high-visibility programs with significant budgets (€50M+).
• Experience working with NATO governance bodies, military commands, and enterprise entities.
• Deep familiarity with NCIA processes, structures, and ways of working.

Working Location

• Brussels, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Top Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004852

Role Duties and Responsibilities

• Provide support for project implementation, and delivery of infrastructure security solutions
• Ensure the stability and performance of deployed systems, services and applications post-implementation, through continuous monitoring and addressing any emerging issues in a timely manner.
• Apply approved security configurations (hardening settings), and continuously maintain the security posture of the infrastructure elements
• Contribute to remediation of CIS security findings for infrastructure elements
• Plan, deploy, and configure a variety of hardware, software, and security products;
• Perform other duties as may be required

 Essential Skills, Experience and Certifications

• Knowledge of the principles of computer and communication security, networking, and the vulnerabilities of modern operating systems and applications.
• Knowledge of and proven experience with linux OS, infrastructure as code and automation tools
• Knowledge of security technologies and solutions specific to hybrid-cloud, Secure Access Service Edge (SASE) and On-Premise DMZ capabilities
• Experience with Cyber Hygiene and the Critical Security Controls for effective cyber defence.
• Practical hands-on experience with systems administration.
• Ability to investigate and analyse complex scenarios and solve problems in innovative ways
• Excellent communication abilities, both written and verbal, with the ability to clearly and successfully articulate complex issues to a variety of audiences and teams

 Working Location

• Mons, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004813

Role Duties and Responsibilities

• Provide first level support and troubleshooting for customers experiencing issues with LDOC Systems
• Provide 24/7 local enhanced preemptive and Response and Restoration activity to LC2IS (Sitaware), NCOP, LOGFAS, TOPFAS, JOCWatch, JCHAT, SEW, ICC, Airc2IS, JTS/FAST with a response time of 30 min and resolution/restore time of 1 hour.
• Support CISCO WebEx, MS Teams and other event/meeting platforms for Digital/Hybrid Events
• Provide support to UHF TACSAT Radio Static Service with 2 hour resolution time for user related incidents; 2-24hrs for technical issues that can be resolved by CSU.
• Provide end user device support, ability to respond in 30 minutes and resolve in 1 hour to incidents. End user device includes user workstations, laptops, printers and their accessories.
• Provide Video Wall Interface support with a response time of 30 minutes to incidents.
• Provide Video Matrix Interface support with a response time of 30 minutes to incidents.
• Provide Audio Services support with a response time of 30 minutes to incidents.
• Provide support to VoSIP and telephone incidents with a response of 30 minutes.
• Provide NNMS support with a response time of 1 hour and resolution of 4 hours to incidents.
• Working with CSU Izmir personnel and Layer2/3 support to resolve any LDOC CIS incidents.
• Support technical team during larger digital/hybrid events in LDOC;
• Perform other duties as may be required.
• Will participate in the daily reporting and planning activities (daily stand-ups) as well as the required participation in workshops, events and conferences related to the supported services, as requested by the service delivery manager.

Essential Skills, Experience and Certifications

• Higher vocational training in a relevant discipline with 2 years post-related experience;
• Three years of general experience in the following IT areas: System Administration of MS Windows Server, Active Directory,
• MS SQL Server, Broad and sound technical knowledge of ITSystems.
• Practical experience in diagnosing deficiencies in networks and associated equipment;
• Expertise in the installation and maintenance of system software such as operating systems, data management products, office automation products and other utility software;
• Knowledge of the day-to-day support, operation and control of all equipment within an IT network infrastructure. Includes data backup and restore, production of network performance statistics, provision of network diagnostic information and site surveys;
• Experience in reviewing system software updates and identifying those that merit action. Tailor system software to maximize hardware functionality. Install and test new versions of system software;
• Ability to investigate and coordinate the resolution of potential and actual service problems.

Edication

• Or a secondary educational qualification with 4 years post-related experience.. 

Working Location

• Izmir, Turkey

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0011

Role Background

Cyber Digital Transformation Division (CDT) drives the end-to-end transformation of NATO’s Military and Non-Military Instruments of Power, enabled by digital technologies, to enhance the Alliance’s ability to execute its core tasks in a Multi-Domain Operations (MDO)

environment. In particular, increase Alliance Digital Interoperability, support the modernisation of NATO’s Standardization processes, and enable the adoption of data exploitation capabilities and AI.

The contractor shall support NATO’s digital transformation by developing and advancing communications and networking standards that enable persistent, secure, and policy- compliant consultation, command, and control networks in support of Multi-Domain Operations (MDO).

We are looking for a well-rounded professional with excellent technical and communication skills as well as experience in the military domain. NATO knowledge would constitute an asset.

Role Duties and Responsibilities

• The contractor shall engage with relevant stakeholders, including Capability Teams (e.g. Beyond Line of Sight (BLoS), SATCOM, Cellular Communications for Defence), Chairpersons, national subject matter experts, NCIA representatives, and standards custodians, to elicit, analyse, and validate requirements related to communications and networking standards. This includes translating complex CIS technical specifications and operational needs into clear, actionable, and testable requirements.
• The contractor shall contribute to the design, development, and maintenance of NATO Standardization Documents related to communications and networking, including STANAGs, Allied Communications Publications (AComP), and Standards Related Documents (SRD). This includes supportin The contractor shall define and document conformance criteria for NATO communications systems, with a particular focus on Beyond Line of Sight (BLoS) specifications. This includes identifying measurable technical criteria that support interoperability and enable system integration early in the development lifecycle.
• The contractor shall support the development of application layer and routing protocols enabling integration of HF and other BLoS communications systems with IP-based networks. This includes working closely with Capability Teams and standards custodians to define interoperable and scalable connectivity solutions.
• The contractor shall support interoperability across NATO CIS systems by ensuring that developed standards and specifications enable effective integration across communication domains, including BLoS, LoS, SATCOM, and cellular systems.
• The contractor shall support governance and coordination activities across Capability Teams, NCIA, and standard custodians, ensuring alignment, consistency, and progress of communications standardization efforts. This includes supporting Chairpersons and contributing to structured standardization processes.
• The contractor shall prepare and deliver briefings, technical presentations, and reports to NATO committees, Capability Teams, and working groups, clearly communicating progress, technical solutions, and recommendations.

Essential Skills, Experience and Certifications

• The candidate must possess a university degree in a relevant CIS field such as systems science, or an equivalent technical qualification.
• The candidate must have at least five (5) years of experience working with NATO CIS technical specifications, including demonstrated knowledge of their application in operational environments.
• The candidate must demonstrate strong project management skills.
• The candidate must demonstrate strong communication and interpersonal skills.
• The candidate must demonstrate the ability to analyse complex technical specifications and translate them into clear, actionable requirements or technical guidance.
• Analytical thinking (ability to perform complex analyses and develop structured solutions), clarity and accuracy (ability to produce high-quality, error-free work),
• Conceptual thinking (ability to apply and adapt learned concepts),
• Customer-service orientation (taking ownership of issues and ensuring resolution), initiative (ability to act decisively in a time-sensitive and fast-paced environment), organisational awareness.

Education

• The candidate must possess a university degree in a relevant CIS field such as systems science, or an equivalent technical qualification.

Desirable

• Knowledge of the NATO Digital Policy Committee (DPC) and its substructure is desirable.
• Knowledge of NATO standardization artefacts, including STANAGs, Allied Communications Publications (AComP), and Standards Related Documents (SRD).
• Professional certifications in areas such as ITIL, PRINCE2, PMP, or CIS governance are desirable.

Working Location

• Brussels, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004817

Role Duties and Responsibilities

• Works with Distribution Requirements Planning (DRP) basic processes and operations.
• Maintains item and inventory management records.
• Helps minimize bottlenecks and delays and the resulting impact on operating costs.
• Uses real-time inventory software, with guidance, to move supplies where needed, when needed.
• Assists in resolving issues related to physical space management.
• Coordinates daily work of inventory management for different locations within a facility or a supply network.
• Devises standard inventory management benchmarks to improve the processes.
• Ensures that the inventory is at an appropriate level and meets both internal and external requirements.
• Provides guidance on inventory management for a specific product group or location.
• Applies systems and processes to identify and coordinate inventory requirements; resolves conflicts.
• Reviews reports used for inventory management to find out related problems.
• Develops and analyzes logistics plans that affect production, distribution, and inventory.
• Manages logistics processes through process improvement, prioritization, and project planning.
• Implements and maintains monitoring systems to provide information on shipment status, shipped date, in transit location, estimated arrival date, and actual delivery date.
• Works with historical, legislative and practical issues associated with domestic freight.
• Participates in contract negotiations and interfaces with selected carriers necessary to maintain expected levels of service.
• Consults on all major logistics processes, their interactions and operational requirements.
• Recognizes software systems or components used to manage supply chain.
• Participates in supply chain analysis and uses it to spot trends and improvement opportunities.
• Discusses considerations for integrating partner and supplier transactions.
• Summarizes supply chain considerations for different types of products.
• Works with a specific part of supply chain management process.
• Analyzes and documents key performance indicators of warehouse management in own area.
• Assists in implementing mechanization approaches and techniques in a distribution center.
• Collects and translates the business requirements for specifications of warehouse management systems.
• Performs basic warehousing activities such as receiving, putting away, picking, packing and shipping merchandise.
• Maintains warehouse equipment and facilities on a regular basis.
• Assists in maintaining NCIA CIS Assets Property Accounting Records for NCIA Entities and External Customers within CSU AoR.
• Enables Customer logistical requirements within Service Level Agreements (SLAs).
• Enables the execution of Annual Inventory Inspections in accordance with NCIA Directives and coordination with Account Holders in NCIA Entities and External Customers within the CSU AoR.
• Conducts detailed analysis of the Asset Management system deficiencies and provides solutions in line with existing standards to ensure operational readiness for all customers.
• Monitors Account Holder inventory balance lists ensuring all CIS equipment discrepancies are fully identified, investigated, documented, and reported. Also implements corrective actions in accordance with NCIA directives.
• Assists in processing Requisitions and Receiving goods through the Enterprise Business Application (EBA) system.
• Responsible for shipping and receiving equipment between CIS Sustainment Support Centre (CSSC), distributers and stakeholders.

Essential Skills, Experience and Certifications

• 2-4 years of experience Supply, Logistics or Supply Chain Management.

Education

• Higher vocational training or secondary education.

Desired Skills, Experience and Certifications

• Experience with Oracle Enterprise Business Applications (EBA) or CNAFS.
• Completion of IPSAS – Asset Management Course.
• Completion of Certified Asset Management Professional (CAMP) Course.
• Knowledge of NATO Logistics Regulations.
• Prior experience of working in an international environment comprising both military and civilian elements.
• Knowledge of NATO responsibilities and organization, including ACO and ACT.

Working Location

• Norfolk, VA, USA

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – 2026-0060

Role Background

The NATO Communications and Information Academy (NCI Academy) located in Oeiras, Portugal currently delivers NATO technical and operational training on a variety of hardware and software systems. In the light of these activities, the NCI Academy is looking to outsource the delivery of name of the course training, as well as the development and updates of the training materials, the management of course iterations and to provide SME support to NATO and National HQ as required. The contractor shall make available personnel capable of providing the services specified in this Statement of Work (SoW). The intent is to obtain the services of appropriate subject matter experts who can deliver training and update training materials.

The work shall involve JTS/FAST training delivery to customers from the NATO Command Structure, NATO Force Structure, NATO member MODs, and Partners-for- Peace units and shall be conducted at the NCI Academy in Oeiras, and optionally at any of the NATO or National locations.

Role Duties and Responsibilities

• Instructor Preparation: The Contractor must prepare in advance for the iteration, including reviewing and updating the available training material, preparing the lesson, and testing the practical exercises to ensure smooth training delivery.
• Iteration Preparation: The Contractor is responsible for ensuring, the training environment is prepared and all training materials are available and up to date for the students, aligned with Coordination and Support Branch, AIRC2 Section Head and Quality Assurance.
• Course Delivery and Assessment: Successfully deliver the course iteration and complete all student assessments according to the supporting Course Control Documents (CCDs), lesson schedule, and lesson plan.
• Continuous Improvement Plan: Develop an end-of-course iteration continuous improvement plan within 5 working days of each iteration completion.
• Bug Reports and Lessons Identified: Provide bug reports and Lessons Identified within 5 working days of iteration completion.
• Align with additional instructions or Direction and Guidance (D&G) from the AIRC2 Section Head.

Essential Skills, Experience and Certifications

• Demonstrated ability to deliver training within the Academy learning environment, in accordance with SOPs (07.01.10, 07.01.24, and 07.01.28), and in line with the expected quality
• Understands with whom to coordinate and from whom they will receive direction and guidance related to course delivery and course updates - Classroom environment is fully prepared when students arrive and there shall be no delay in starting the training iteration
• The course iteration shall complete on the scheduled date and time of completion (according to the lesson plan)
• All of the learning and performance objectives shall be covered
• At least 95% of students have achieved all course objectives (summative assessment)
• Over 80% of the students are confident in their ability to apply the training provided as determined by student satisfaction surveys administered anonymously by the NCI Academy
• An average score of at least 4 out of 5 for customer satisfaction of training delivery
• Value added recommendations for continuous improvement of the course 3.8.3 Course iteration as an MTT:
• Classroom environment is fully functional when students arrive and there shall be no delay in starting the training iteration - The course iteration shall complete on the scheduled date and time of completion (according to the lesson plan)
• All of the learning and performance objectives shall be covered
• At least 95% of students have achieved all course objectives (summative assessment)
• Over 80% of the students are confident in their ability to apply the training provided as determined by student satisfaction surveys administered anonymously by the NCI Academy
• An average score of at least 4 out of 5 for customer satisfaction of training delivery
• A positive report from the host organisation about the course iteration and the conduct of the course
• Value added recommendations for continuous improvement of the course

Working Location

• Oeiras, Portugal

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – 2026-0057

Role Background

To support the NCSC with the execution of tasks identified in the subject work package of the service, the NCI Agency is looking for experienced penetration testing professionals to augment the existing teams in order to respond to the increasing demand for high quality security assessments and expertise.

This contract is to provide consistent support on a deliverable-based (completion-type) contract, to NCSC contributing to its POW based on the deliverables that are described in the scope of work below.

Role Duties and Responsibilities

• Provide Web, infrastructure and application-level penetration testing, including but not limited to COTS software and NOTS/GOTS software (NATO/Government off the Shelf), following clearly defined methodologies.
• Participate in kick-off meetings with stakeholders and technical points of contact in order to identify requirements for testing.
• Follow the documented procedures and workflows outlined by the technical leads
• Attend team meetings if required
• Write technical reports in fluent English, following defined templates and Reporting Tools.
• Brief at both executive and technical levels on security reports and testing outcome, including at flag officer level.
• In case of new vulnerabilities detected for COTS software, follow the Responsible Disclosure Process and follow-up with vendors and stakeholders.
• In co-ordination with the Technical Lead of the Penetration testing team, ensure proactive collaboration and coordination with internal and external stakeholders.
• Stay abreast of technological developments relevant to the area of work.
• Perform any other duties as may be required.

Essential Skills, Experience and Certifications

• Web application penetration testing
• IT infrastructure penetration testing
• Network security architecture design
• Assessing security vulnerabilities within OS, software, protocols & networks
• Researching and evaluating security products & technologies
• Knowledge in system and network administration of UNIX and Windows systems
• Use of penetration testing tools, techniques, and recognized testing methodologies
• Scripting skills in at least one of the following: Python, Go, PowerShell, shell (bash, ksh, csh)
• Technical knowledge in system and network security, authentication and security protocols, cryptography, application security, as well as, malware infection techniques and protection technologies.
• Ability to evaluate risks and formulate mitigation plans.
• Proven ability to brief at executive level on security findings, reports and testing outcome.
• Proven ability to write clear and structured technical reports including executive summary, technical findings and remediation plan for several different audiences.

Language

• A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable.

NOTE: Most of the work of the NCI Agency is conducted in the English language.

Desirable

• Professional qualifications: OSCP, OSCE, OSWE, GPEN, CREST Certified Web Application Tester, GXPN, GWAPT or equivalent
• Familiarity with risk analysis methodologies.
• Prior experience of working in an international environment comprising both military and civilian elements.
• Knowledge of NATO organization, internal structure and resultant relationships.
• Prior experience of working in an international environment comprising both military and civilian elements.
• Knowledge of NATO organization, internal structure and resultant relationships.

Working Location

• Mons, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004815

Role Duties and Responsibilities

• Supports monitoring of the external environment and assessment of emerging technologies.
• Contributes to the creation of reports, technology roadmapping and the sharing of knowledge and insights.
• Provides support on the use of existing methods and tools.
• Configures methods and tools within a known context.
• Creates and updates the documentation of methods and tools.
• Provides administrative services to project boards, project assurance teams and quality review meetings.
• Uses recommended portfolio, programme and project control solutions for planning, scheduling and tracking.
• Sets up project files, compiles and distributes reports.
• Provides guidance on project management software, procedures, processes, tools and techniques.
• Applies tools, techniques and processes to administer, track, log, report on and correct configuration items, components and changes.
• Assists with audits to check the accuracy of the information and undertakes any necessary corrective action under direction.
• Assesses and analyses release components for input to release scheduling.
• Maintains and administers tools and methods for software delivery, deployment and configuration.
• Maintains release processes and procedures.
• Assesses, analyses, develops, documents and implements changes based on requests for change.
• Ensures that operational processes are in place for effective change control.
• Develops, configures and maintains tools to manage and report on the lifecycle of change requests.
• Identifies problems and issues and recommend corrective actions

Essential Skills, Experience and Certifications

• At least two years practical experience performing release and deployment function in large IT environment/organization.
• Working in collaboration with Change Management, Configuration Management, Verification and Validation Teams.
• ITIL (v3/4) Foundation Certificate.

Education

• A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience. Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency, that is, at least 6 years extensive and progressive expertise in duties related to the function of the post.

Working Location

• Mons, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004755

Role Duties and Responsibilities

• Developing and maintaining training and exercise applications which are NATO-owned as a part of the CTX team. The working environment will be based on the NSF and be performed on project-provided hardware.

Essential Skills, Experience and Certifications

• A minimum of three years recent experience of developing and testing code with dotNet, C#, HTML, CSS, Angular and Typescript for Application Progamming Interface (API) in an agile DevSecOps manner.
• A minimum of three years of recent experience with the implementation of Unit Tests.
• Fluency in Business English -3333 (speaking and writing)
• Web application development using a modern framework (preferably Angular, ASP .Net Core) and excellent knowledge of HTML5 and CSS;
• Proficiency in using version control systems (e.g. Git) and collaborating effectively within a team using modern software development practices;

Working Location

• The Hague, Netherlands

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – SHAPE-0027-R-A

Background

• LAWFAS is an operational concept to enhance the sharing of legal knowledge within the NATO community of interest and with NATO member nations and partners. Four inter-related parts compose it: information knowledge management concepts, energetic people, current information technology (IT), and the legal professionals in the NATO legal offices and legal offices in the Ministries of Defence and Foreign Affairs of the 32 NATO nations.
• The NATO legal community developed LAWFAS as a tool for sharing, preserving, and using legal knowledge in furtherance of NATO education and training, collaboration, and interoperability. LAWFAS uses a web-based Microsoft SharePoint (SharePoint) application to support a common document repository and collaborative tools.
• Regarding operational readiness, the LAWFAS service had been considered under the Readiness Action Plan (RAP) Minimum Military Requirements, which means that LAWFAS is meant to support NATO Force Integration Unit personnel and other RAP-related personnel.
• As detailed below, contractor services are required to curate the information in the document repository and make it readily available and usable to LAWFAS users through continual development and improvement of the platform.
• It must be noted that one of the biggest challenges NATO faces is how to effectively connect and communicate within a segmented command structure. LAWFAS is used as a tool to mitigate this challenge for the NATO legal community by bridging organizational seams and linking offices that are, in many use cases, not within the same command structure. LAWFAS encourages communication within the large NATO legal community by providing an accessible, curated repository of information (such as NATO treaties and agreements, polices, directives, and procedures) that increases common knowledge. Through the SharePoint feature of colleaguefinder, LAWFAS also offers the ability to search for and connect qualified NATO legal experts with one another. Like any SharePoint application, it also provides controlled-access spaces for active collaboration on version-controlled documents between colleagues who may be in a single office, different countries, or even on different continents.
• An important goal of LAWFAS is to build better institutional memory. Relying on the Connected Forces Initiative concepts of interoperability through expanded education and training, exercises, and better use of technology, LAWFAS is establishing procedures to retain and retrieve information that has legal significance. This is particularly critical for operations and missions where the many types of legal issues faced at the different commands and regions of the theatre require extensive documentation and thoughtful evaluation. LAWFAS can be used to access key legal information whether users are at their desk in Mons, deployed, or even sitting in the white cell during NATO exercises. Relying on the NATO Special Operations Headquarters' proven information knowledge management (IKM) concepts, and applying the NATO Headquarters document management taxonomy, LAWFAS will remain constantly available despite troop rotations, staff changes, decommissioning of commands, and the opening and closing of operational theatres.
• Initially operational only on the unclassified NATO network, LAWFAS has been deployed also on the NATO classified systems. Deploying LAWFAS on the classified network has expanded its usefulness as a tool for information sharing and collaboration for theatre locations and other operational commands connected to those systems.
• LAWFAS provides NATO with a tailored capability for distributing pre-deployment legal training, retaining lessons learned, delivering continuing legal education, and providing a way for NATO to institutionalize its legal knowledge.

Role Duties and Responsibilities

• Consolidate and publish information on LAWFAS:
  • Define publishing workflows
  • Upload and collect missing/new documents
  • Review of uploaded documents
  • Complete metadata
  • Publish reviewed documents to authorized users
• Curate information in the LAWFAS platform consistent with organizational policies and procedures for records and knowledge management and best practices.
• Provide document search and related legal research support services to OLA and other authorized LAWFAS users using LAWFAS and other databases, repositories, procedures, and forms made available pursuant to paragraph 9, above.
• Provide subject matter expert advice to guide LAWFAS development including functional implementation, data configuration management, database usability, data migration, and problem correction.
• Capture user requirements and produce use cases to guide LAWFAS functional enhancements.
• Provide of subject matter expert technical support in the event of LAWFAS project meetings, including with LAWFAS demonstration or multimedia tools.
• Develop collaboration workflows and/or workspaces for ACO OLA and other NATO entities. Prepare technical, functional, and user documentation.
• Prepare test scenarios for formal testing of LAWFAS developments.
• Archive OLA letters, agreements, and other key documents. Maintain and enforce agreed data standards and data management practices. Explore other available legal data bases for the collection and update of LAWFAS documents and OLA archives.
• Provide help desk assistance to LAWFAS users.
• Develop LAWFAS data import and export services, and prepare required reports.
• Develop and maintain reference data, templates, business rules, and workflows to meet knowledge management and information life cycle requirements.
• Develop technical solutions in liaison with appropriate NATO Communications and Information Agency (NCIA) staff.
• Develop LAWFAS sites to facilitate access to SHAPE and HQ SACT Central Repositories of International Agreements records and archives with appropriate access controls.
• Develop and prepare statistical analyses of LAWFAS data, as required.
• Assist in the preparation and development of protocol and conference related activities for LAWFAS-related NATO legal community collaboration forums.
• Create and maintain LAWFAS knowledge management resources in support of OLA newcomers, hand over take over files, legal offices SOPs, and OLA events as instructed.
• Provide LAWFAS user training.
• Perform other related paralegal and administrative support of OLA collaborative platforms and processes.

Essential Skills, Experience and Certifications

• Competency in records and knowledge management and document library curation demonstrated through relevant experience or training.
• One year of experience in the last three (3) years in supporting a common document repository and collaborative tool and platform comparable to LAWFAS as described above;
• Practical experience in the design, development, implementation, testing and maintenance of a document repository, knowledge management system, or records management system integrating new policies, processes, technology and organization;

Desirable Skills, Experience and Certifications

• Experience working in or with NATO;
• Professional knowledge of French language;
• Experience or training in databases.
• Capable of working harmoniously and tactfully in a multi-national, multi-cultural environment;
• Capable of working effectively, providing structured and organised skills;
• Good communications skills;
• Capable of working independently;
• Capable of effectively liaising with military and civilian senior management personnel.

Language

• Business English

Working Location

• Mons, Belgium

Working Policy

• On-site (with possibility of working Remote in some circumstances)

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004814

Role Duties and Responsibilities

• Provide first level support and troubleshooting for customers experiencing issues with LDOC Systems
• Provide 24/7 local enhanced preemptive and Response and Restoration activity to LC2IS (Sitaware), NCOP, LOGFAS, TOPFAS, JOCWatch, JCHAT, SEW, ICC, Airc2IS, JTS/FAST with a response time of 30 min and resolution/restore time of 1 hour.
• Support CISCO WebEx, MS Teams and other event/meeting platforms for Digital/Hybrid Events
• Provide support to UHF TACSAT Radio Static Service with 2 hour resolution time for user related incidents; 2-24hrs for technical issues that can be resolved by CSU.
• Provide end user device support, ability to respond in 30 minutes and resolve in 1 hour to incidents. End user device includes user workstations, laptops, printers and their accessories.
• Provide Video Wall Interface support with a response time of 30 minutes to incidents.
• Provide Video Matrix Interface support with a response time of 30 minutes to incidents.
• Provide Audio Services support with a response time of 30 minutes to incidents.
• Provide support to VoSIP and telephone incidents with a response of 30 minutes.
• Provide NNMS support with a response time of 1 hour and resolution of 4 hours to incidents.
• Working with CSU Izmir personnel and Layer2/3 support to resolve any LDOC CIS incidents.
• Support technical team during larger digital/hybrid events in LDOC;
• Perform other duties as may be required.
• Will participate in the daily reporting and planning activities (daily stand-ups) as well as the required participation in workshops, events and conferences related to the supported services, as requested by the service delivery manager.

Essential Skills, Experience and Certifications

• Higher vocational training in a relevant discipline with 2 years post-related experience;
• Three years of general experience in the following IT areas: System Administration of MS Windows Server, Active Directory,
• MS SQL Server, Broad and sound technical knowledge of ITSystems.
• Practical experience in diagnosing deficiencies in networks and associated equipment;
• Expertise in the installation and maintenance of system software such as operating systems, data management products, office automation products and other utility software;
• Knowledge of the day-to-day support, operation and control of all equipment within an IT network infrastructure. Includes data backup and restore, production of network performance statistics, provision of network diagnostic information and site surveys;
• Experience in reviewing system software updates and identifying those that merit action. Tailor system software to maximize hardware functionality. Install and test new versions of system software;
• Ability to investigate and coordinate the resolution of potential and actual service problems.

Edication

• Or a secondary educational qualification with 4 years post-related experience.. 

Working Location

• Izmir, Turkey

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004836

Role Duties and Responsibilities

• This is a IWC backfill within in the Chief Quality office Assurance Solution Branch (ASB) which delivers several services to NCIA, NATO organisations, Mission Partners.
• Services are Assurance Tools Services, Reference and Platform Services and Combined Federated Battle Laboratories Network (CFBLNet) Access Service for European Mission Partners and NATO Organisations Services.
• FBLNet supports initiatives including coalition-level verification and validation, multilateral testing through exercises, bilateral testing with individual Nations and is a platform for secured collaborative spaces.
• The IWC support the CFBLNet and Platform Service managers and performs and coordinates security management activities such as monitoring security systems, responding to alerts, conducting security checks, and assisting in maintaining a safe and secure environment for the organization.
• They will be part of a diverse team which is responsible for the provision and management of the facilities, infrastructure and platforms that enable verification, validation, change evaluation, experimentation and simulation of large-scale events.

Essential Skills, Experience and Certifications

• 3 years post-related experience Understanding of cybersecurity principles (CIA triad).
• Practical systems administrator experience with Windows/Linux systems and network administrator experience with network CIS security (ISD, Firewalls)
• Experience to SIEM tools (e.g., Splunk) and log monitoring.
• Administrative tasks: tracking vulnerabilities, assisting with documentation.
• Awareness of CIS Controls and general compliance best practices.
• Potential previous experience in IT Security (System admin roles)

Desired Skills, Experience and Certifications

• Knowledge of NATO Security Policy and supporting directives or national equivalent;
• Hands on experience in implementing security in container-based platforms;
• Experience in working with one of the public/private cloud providers of networks.
• Knowledge of Zero Trust architecture and secure interconnections

Working Location

• The Hague, Netherlands

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Top Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – SHAPE-0027-R-B

Role Background

• LAWFAS is an operational concept to enhance the sharing of legal knowledge within the NATO community of interest and with NATO member nations and partners. Four inter-related parts compose it: information knowledge management concepts, energetic people, current information technology (IT), and the legal professionals in the NATO legal offices and legal offices in the Ministries of Defence and Foreign Affairs of the 32 NATO nations.
• The NATO legal community developed LAWFAS as a tool for sharing, preserving, and using legal knowledge in furtherance of NATO education and training, collaboration, and interoperability. LAWFAS uses a web-based Microsoft SharePoint (SharePoint) application to support a common document repository and collaborative tools.
• Regarding operational readiness, the LAWFAS service had been considered under the Readiness Action Plan (RAP) Minimum Military Requirements, which means that LAWFAS is meant to support NATO Force Integration Unit personnel and other RAP-related personnel.
• As detailed below, contractor services are required to curate the information in the document repository and make it readily available and usable to LAWFAS users through continual development and improvement of the platform.
• It must be noted that one of the biggest challenges NATO faces is how to effectively connect and communicate within a segmented command structure. LAWFAS is used as a tool to mitigate this challenge for the NATO legal community by bridging organizational seams and linking offices that are, in many use cases, not within the same command structure. LAWFAS encourages communication within the large NATO legal community by providing an accessible, curated repository of information (such as NATO treaties and agreements, polices, directives, and procedures) that increases common knowledge. Through the SharePoint feature of colleaguefinder, LAWFAS also offers the ability to search for and connect qualified NATO legal experts with one another. Like any SharePoint application, it also provides controlled-access spaces for active collaboration on version-controlled documents between colleagues who may be in a single office, different countries, or even on different continents.
• An important goal of LAWFAS is to build better institutional memory. Relying on the Connected Forces Initiative concepts of interoperability through expanded education and training, exercises, and better use of technology, LAWFAS is establishing procedures to retain and retrieve information that has legal significance. This is particularly critical for operations and missions where the many types of legal issues faced at the different commands and regions of the theatre require extensive documentation and thoughtful evaluation. LAWFAS can be used to access key legal information whether users are at their desk in Mons, deployed, or even sitting in the white cell during NATO exercises. Relying on the NATO Special Operations Headquarters' proven information knowledge management (IKM) concepts, and applying the NATO Headquarters document management taxonomy, LAWFAS will remain constantly available despite troop rotations, staff changes, decommissioning of commands, and the opening and closing of operational theatres.
• Initially operational only on the unclassified NATO network, LAWFAS has been deployed also on the NATO classified systems. Deploying LAWFAS on the classified network has expanded its usefulness as a tool for information sharing and collaboration for theatre locations and other operational commands connected to those systems.
• LAWFAS provides NATO with a tailored capability for distributing pre-deployment legal training, retaining lessons learned, delivering continuing legal education, and providing a way for NATO to institutionalize its legal knowledge.

Role Duties and Responsibilities

• Update and explore technical and organizational solutions for securing and assuring the data in LAWFAS;
• Administer the LAWFAS platform through creation of new accounts, reset of expired passwords, and providing training and assistance to users.
• Manage the process for publishing information using the LAWFAS platform:
  • Define publishing workflows
  • Upload and collect missing/new documents
  • Review uploaded documents
  • Complete metadata
  • Publish curated documents to authorized users
• Develop templates and processes to implement data standards for LAWFAS records.
• Develop collaboration workflows and/or workspaces for ACO OLA and other NATO entities. Prepares technical, functional and user documentation. 16.2.6 Analyse and continually improve the usability of the LAWFAS platform.
• Archiving:
• Apply the NATO Information Management Policy (NIMP)
• Contribute technical expertise to inform potential revision of the NIMP
• Define archiving workflows and processes
• Develop processes and technical solutions to manage and archive currently nondigitalized records
• Provide SME advice for the management and validation of the operational software requirements for the LAWFAS tool, such as data configuration management, database operation, data migration, and problem correction.
• Provide LAWFAS SME tools Help Desk assistance to LAWFAS’ users.
• Conduct user requirements capture and use case production for the LAWFAS functional enhancements by the software technician. Investigate and identify technical solutions in liaison with the NCIA.
• Perform general IT / CIS support for the ACO OLA in liaison with the NCIA.
• Develop workflows and workspaces to facilitate legal office collaboration with other NATO entities.
• Support LAWFAS-related conferences and meetings, providing protocol support when required.
• Provide LAWFAS user training.
• Coordinate with the SHAPE Reprographics Section in support of the above.
• Perform other related technical and administrator duties as required in support of OLA, within the general scope of LAWFAS technical and administrative support services.

Essential Skills, Experience and Certifications

• Knowledge of Information Computer Technology (ICT), with five years’ ICT experience in a comparable professional setting;
• Practical experience in the design, development, implementation, testing and maintenance of a common document repository and collaborative tool and platform integrating new policies, processes, technology and organization;
• One year experience in the last three (3) years in managing a platform comparable to LAWFAS as described above;
• Experience in functional support in the form of investigating and resolving problems, documenting solutions and implementing continual improvement processes.
• Experience demonstrating the ability to perform assigned tasks without immediate direct supervision;

Desirable Skills, Experience and Certifications

• Experience working in or with NATO;
• Experience assisting users to use a platform comparable to LAWFAS as described above.
• Capable of working harmoniously and tactfully in a multi-national, multi-cultural environment;
• Capable of working effectively, providing structured and organised skills;
• Good communications skills;
• Capable of working independently;
• Capable of effectively liaising with military and civilian senior management personnel.
• Professional knowledge of French language

Language Proficiency

• Business English

Working Location

• Mons, Belgium

Working Policy

• On-site (with possibility of working Remote in some circumstances)

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004747

Role Background

Assurance Tools Section as part of the Assurance Solutions Branch who are responsible for the design, development and support of tools to support the Assurance and verification and validation of Communication Information Systems (CIS) readiness of NATO Command Structure and interoperability with and between assigned National and Multinational forces that participate in NATO-led missions and exercises. The incumbent will be contributing to support, installation and operation of the tools.

Role Duties and Responsibilities

• Write and update installation and configuration scripts for the branch tools
• Deploy the tools developed in the Branch on different NATO networks
• Monitor and execute and coordinate 1st, 2nd and 3rd level support from customers
• Support the software in operational and highly secured environments (mainly air-gapped).
• Execute Site Reliability Engineering activities to make the tools easier to install, manage and support.
• Support the development team with configuring Azure DevOps pipelines

Essential Skills, Experience and Certifications

• 3+ years of experience managing, deploying and supporting .NET software systems on Windows systems.
• Ability to troubleshoot Internet Information Services (IIS) Applications running on Windows Server in a complex networking environment. Including environments not connected to the internet.
• System Administration experience on Windows Server, including Active Directory Domain Services (AD).
• Clear understanding of and experience with security concepts (access control, confidentiality, integrity, availability) on highly secured environments (HIDS, IDS, Group Policies, Antivirus policies, etc).
• Experience with authentication and authorization (OIDC, OAuth)
• Experience with Azure DevOps pipelines (YAML, build agents, deployment automation, CI/CD)
• Advanced experience with managing Windows Servers with PowerShell
• Experience in log and performance debugging.•Experience with installing, configuring and managing Internet Information Services (IIS) Applications/web sites
• Experience with installing, configuring and managing SQL Server, including backup/restore
• Experience with configuring SSL certificates using Microsoft CA and other PKI systems.
• Understanding of DNS
• Ability to perform network troubleshooting, including firewalls.
• Ability to communicate with clarity, coherence, conciseness and engagement, both orally and in writing.

Desired Skills, Experience and Certifications

• Experience with ElasticSearch, Logstash, Kibana.
• Experience with Jenkins, Terraform and Ansible.
• Experience with KeyCloack (Realms, clients, users, groups, roles)
• Experience with Proxies
• Experience with C#
• Experience with .NET 6 or later
• Experience with EF6 or EF Core
• Experience with Docker
• Experience with monitoring systems like SCOM, PRTG, SPLUNK or Zabbix.
• Experience with Open Telemetry

Working Location

• The Hague, Netherlands

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004811

Role Duties and Responsibilities

• Provide first level support and troubleshooting for customers experiencing issues with LDOC Systems
• Provide 24/7 local enhanced preemptive and Response and Restoration activity to LC2IS (Sitaware), NCOP, LOGFAS, TOPFAS, JOCWatch, JCHAT, SEW, ICC, Airc2IS, JTS/FAST with a response time of 30 min and resolution/restore time of 1 hour.
• Support CISCO WebEx, MS Teams and other event/meeting platforms for Digital/Hybrid Events
• Provide support to UHF TACSAT Radio Static Service with 2 hour resolution time for user related incidents; 2-24hrs for technical issues that can be resolved by CSU.
• Provide end user device support, ability to respond in 30 minutes and resolve in 1 hour to incidents. End user device includes user workstations, laptops, printers and their accessories.
• Provide Video Wall Interface support with a response time of 30 minutes to incidents.
• Provide Video Matrix Interface support with a response time of 30 minutes to incidents.
• Provide Audio Services support with a response time of 30 minutes to incidents.
• Provide support to VoSIP and telephone incidents with a response of 30 minutes.
• Provide NNMS support with a response time of 1 hour and resolution of 4 hours to incidents.
• Working with CSU Izmir personnel and Layer2/3 support to resolve any LDOC CIS incidents.
• Support technical team during larger digital/hybrid events in LDOC;
• Perform other duties as may be required.
• Will participate in the daily reporting and planning activities (daily stand-ups) as well as the required participation in workshops, events and conferences related to the supported services, as requested by the service delivery manager.

Essential Skills, Experience and Certifications

• Three years of general experience in the following IT areas: System Administration of MS Windows Server, Active Directory,
• MS SQL Server, Broad and sound technical knowledge of ITSystems.
• Practical experience in diagnosing deficiencies in networks and associated equipment;
• Expertise in the installation and maintenance of system software such as operating systems, data management products, office automation products and other utility software;
• Knowledge of the day-to-day support, operation and control of all equipment within an IT network infrastructure. Includes data backup and restore, production of network performance statistics, provision of network diagnostic information and site surveys;
• Experience in reviewing system software updates and identifying those that merit action. Tailor system software to maximize hardware functionality. Install and test new versions of system software;
• Ability to investigate and coordinate the resolution of potential and actual service problems.

Edication

• Higher vocational training in a relevant discipline with 2 years post-related experience, or a secondary educational qualification with 4 years post-related experience.. 

Working Location

• Izmir, Turkey

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0012

Role Duties and Responsibilities

Cyber Digital Transformation Division (CDT) drives the end-to-end transformation of NATO’s Military and Non-Military Instruments of Power, enabled by digital technologies, to enhance the Alliance’s ability to execute its core tasks in a Multi-Domain Operations (MDO) environment. In particular, increase Alliance Digital Interoperability, support the modernisation of NATO’s Standardization processes, and enable the adoption of data exploitation capabilities and AI.

The contractor shall support NATO’s digital transformation by developing and advancing communications and networking standards that enable persistent, secure, and policy- compliant consultation, command, and control networks in support of Multi-Domain Operations (MDO).

We are looking for a well-rounded professional with excellent technical and communication skills as well as experience in the military domain. NATO knowledge would constitute and asset.

Essential Skills, Experience and Certifications

• The contractor shall design, develop, integrate, and maintain ontologies supporting NATO operational and technical use cases. This includes ensuring compliance with agreed standards, enabling interoperability across systems, and managing ontology artefacts through controlled lifecycle processes, including versioning, validation, and updates.
• The contractor shall develop and maintain semantic artefacts, including taxonomies, thesauri, dictionaries, and code lists, to ensure consistency of terminology and structured data usage across NATO systems and initiatives. These artefacts shall align with NATO terminology directive and applicable standardization policies.
• The contractor shall contribute to the development, review, and harmonization of NATO data standards, ensuring alignment with ISO standards and NATO standardization artefacts. This includes supporting the modernization of standardization processes and improving interoperability across military and non-military domains.
• The contractor shall define and implement governance processes for ontology lifecycle management, including roles, responsibilities, workflows, and quality assurance mechanisms. The contractor shall ensure that ontology and data artefacts are aligned with the NATO Enterprise Architecture Framework (NAF v4.1) and model-driven development practices.
• The contractor shall support the integration of ontologies into knowledge graphs and operational systems, enabling advanced data exploitation and supporting artificial intelligence and machine learning use cases. This includes ensuring compatibility with secure cloud environments and supporting DataOps and MLOps practices, where applicable.
• The contractor shall prepare and deliver briefings, presentations, and reports to NATO committees, capability panels, and working groups, and shall coordinate activities across stakeholders to ensure alignment, transparency, and effective progress of all assigned tasks.
• The contractor shall provide support to unforeseen or ad hoc requirements within the scope of ontology engineering, data standardization, and interoperability, as requested and prioritised by CDT. Such support shall be subject to mutual agreement on scope, effort, and priority.

Working Location

• Brussels, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004807

Role Duties and Responsibilities

• Provide first level support and troubleshooting for customers experiencing issues with LDOC Systems
• Provide 24/7 local enhanced preemptive and Response and Restoration activity to LC2IS (Sitaware), NCOP, LOGFAS, TOPFAS, JOCWatch, JCHAT, SEW, ICC, Airc2IS, JTS/FAST with a response time of 30 min and resolution/restore time of 1 hour.
• Support CISCO WebEx, MS Teams and other event/meeting platforms for Digital/Hybrid Events
• Provide support to UHF TACSAT Radio Static Service with 2 hour resolution time for user related incidents; 2-24hrs for technical issues that can be resolved by CSU.
• Provide end user device support, ability to respond in 30 minutes and resolve in 1 hour to incidents. End user device includes user workstations, laptops, printers and their accessories.
• Provide Video Wall Interface support with a response time of 30 minutes to incidents.
• Provide Video Matrix Interface support with a response time of 30 minutes to incidents.
• Provide Audio Services support with a response time of 30 minutes to incidents.
• Provide support to VoSIP and telephone incidents with a response of 30 minutes.
• Provide NNMS support with a response time of 1 hour and resolution of 4 hours to incidents.
• Working with CSU Izmir personnel and Layer2/3 support to resolve any LDOC CIS incidents.
• Support technical team during larger digital/hybrid events in LDOC;
• Perform other duties as may be required.
• Will participate in the daily reporting and planning activities (daily stand-ups) as well as the required participation in workshops, events and conferences related to the supported services, as requested by the service delivery manager.

Essential Skills, Experience and Certifications

• Higher vocational training in a relevant discipline with 2 years post-related experience;
• Three years of general experience in the following IT areas: System Administration of MS Windows Server, Active Directory,
• MS SQL Server, Broad and sound technical knowledge of ITSystems.
• Practical experience in diagnosing deficiencies in networks and associated equipment;
• Expertise in the installation and maintenance of system software such as operating systems, data management products, office automation products and other utility software;
• Knowledge of the day-to-day support, operation and control of all equipment within an IT network infrastructure. Includes data backup and restore, production of network performance statistics, provision of network diagnostic information and site surveys;
• Experience in reviewing system software updates and identifying those that merit action. Tailor system software to maximize hardware functionality. Install and test new versions of system software;
• Ability to investigate and coordinate the resolution of potential and actual service problems.

Edication

• Or a secondary educational qualification with 4 years post-related experience.. 

Working Location

• Izmir, Turkey

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – 2026-0043

Role Background

NATO Communications and Information Agency (NCIA), as the main ICT service provider in NATO, is the main technical entity providing subject matter expertise to support NATO Cyber and Digital Transformation (CDT) Branch’s Innovation Programmes of Work (PoW) and relevant activities in 2026. NCIA Chief Technology Office (CTO) is looking for a Contractor who will provide full-stack software development support to the PoW projects.

Role Duties and Responsibilities

• Support NCIA in the NATO Programmes of Work with CDT in the area of software development for digital innovation and technology applications.
• Develop advanced application capabilities for analysts, enabling the exploration, analysis, and synthesis of strategic foresight analysis data through complex, multi-step user experience workflows, including cross-article reasoning, topic engineering, source intelligence, and relevance assessment.
• Develop full-stack integrations with AI-enabled backend services, including the exposure of AI-driven analytical functions, retrieval mechanisms, and automated synthesis capabilities in a controlled and user-transparent manner.
• Apply sound software design principles to ensure transparent, auditable, and controllable analytical workflows, including clear traceability between inputs, sources, AI-assisted reasoning steps, and generated outputs, suitable for high-trust analytical and policy environments.
• Deliver deployment-ready solutions that are compatible with restricted and secure environments, including solutions subject to accreditation for NATO UNCLASSIFIED (NU) deployment, and capable of operating under governance, security, and operational constraints beyond standard commercial systems.

Essential Skills, Experience and Certifications

• Senior-level full stack development experience with at least 8 years of experience, covering: frontend and backend development, system architecture, integration, implementation and end-to-end ownership from design through deployment.
• Extensive knowledge in frontend (Vue.js, React, Astro) and backend frameworks (Python, FastAPI), including: Frontend application architecture and state management, backend API design, schema validation, and service orchestration.
• Proven experience integrating frontend applications with backend APIs and data services, including: high-volume data ingestion and querying, search, retrieval, and analytics- oriented backends, performance-aware UI–backend interaction patterns. The bidder must provide at least two project examples demonstrating the experience.
• Practical experience integrating AI and LLM-based services, including: LLM-powered analysis, synthesis, and content generation, retrieval-Augmented Generation (RAG) or hybrid retrieval approaches and deterministic, traceable, and auditable AI outputs suitable for policy and analytical use.
• Experience with designing and implementing analyst-facing workflows, with emphasis on: transparency of analytical results, traceability of sources, reasoning, and outputs, user control over inputs, filters, and relevance criteria.
• Experience working in analytical decision-support contexts or strategic foresight, including: Topic engineering and thematic analysis, source intelligence and relevance assessment, multi-source analytical synthesis.
• Ability to work independently at senior level, including: structuring complex systems from high-level requirements, translating abstract objectives into concrete technical deliverables and delivery constraints
• Experience with analytical platforms, such as strategic foresight analysis, emerging and disruptive technologies assessment, or decision-support tooling.
• Experience deploying solutions in restricted, controlled, or secure environments, including: separation of environments, controlled AI service integration, deployment constraints beyond standard commercial cloud setups
• Candidate must have the nationality of one of the NATO nations.

Language

• Excellent command of spoken and written English. 

Working Location

• Offsite

Working Policy

• Remote

Travel

This Task Order requires travel, consisting of up to 3 visits to NCIA Brussels (one per quarter) for a maximum of one working day each visit. Travel dates will be planned during the Project Kick-off Meeting with NCIA Project Manager. The travel, lodging and associated expenses for travel are included in the price of the bid (NTE), such that the purchaser shall not be invoiced.

Extraordinary Travel (Purchaser Directed Travel) may be required to other NATO or non- ATO locations as necessary. In the event of such unforeseen meetings being called, the cost of all travel and subsistence will be addressed through a contract amendment.

Extraordinary Travel expenses will be reimbursed in accordance with Article 5.5 of AAS+ Framework Contract. Such costs will be set as a separate PO line with a not to exceed value to cover and reimburse of actual expenses upon submissions of all receipts and invoices in line with NCIA processes.

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004805

Role Duties and Responsibilities

• Maintain the master project plan and detailed work schedules in the agreed planning tool, updating progress weekly from workstream leads and flagging slippage or critical path risks to the Project Manager.
• Prepare look-ahead schedules, Gantt charts, and milestone trackers for use in project board meetings and team briefings.
• Support re-planning exercises at stage boundaries or when approved changes require a revised baseline.
• Own and maintain the RAID log (Risks, Actions, Issues, Dependencies), chasing owners for updates and escalating overdue items.
• Maintain the Risk Register, Issue Register, Lessons Log, Quality Register, and Decision Log, ensuring entries are current, consistently formatted, and reviewed at the appropriate governance forum.
• Track change requests through the change control process, recording the details of each approved change against the baseline.
• Establish and maintain the project filing structure, enforcing version control, naming conventions, and access permissions across the shared workspace.
• Manage the flow of project documents — distributing pre-reads, collecting sign-offs, archiving approved deliverables, and ensuring the team always works from the latest version.
• Act as configuration librarian where required, tracking the status of all formal project products.
• Track project expenditure against the approved budget, recording actuals, commitments, and forecasts and flagging variances to the Project Manager.
• Process purchase orders, timesheets, and contractor invoices through the agreed workflow, ensuring costs are coded to the correct budget lines.
• Maintain the resource allocation schedule and highlight conflicts or gaps requiring management attention.
• Coordinate site access arrangements for audit teams, refresh contractors, and specialist surveyors, liaising with local security points of contacts to secure the required access.
• Maintain the site visit schedule, tracking confirmed dates, access permits, security clearances, and any site-specific induction or health and safety requirements that must be completed before arrival.
• Maintain a site access tracker that records visit outcomes — completed, rescheduled, or denied — and flags sites with repeated access difficulties to the Project Manager for escalation to the Vendor Manager or client.
• Coordinate with contractors and internal teams to sequence site visits efficiently, grouping geographically close sites into logical routes and avoiding clashes where multiple teams require access to the same location.
• Ensure all site visit documentation — access request forms, risk assessments, method statements, and photographic evidence of completed work — is collected, filed, and linked to the relevant site record in the project filing structure.
• Draft highlight reports, checkpoint reports, and dashboard packs for the Project Manager's review, pulling together schedule, cost, risk, and quality data into a clear narrative.
• Organise all project meetings — booking rooms or virtual sessions, preparing agendas, circulating papers, and confirming attendance.
• Take accurate minutes, record decisions and actions with owners and deadlines, and follow up on outstanding actions between meetings.
• Maintain the forward calendar of stage gates, board meetings, and quality reviews, ensuring all required inputs are prepared on time.
• Act as the first point of contact for administrative queries from team members, directing people to the right templates, processes, or escalation routes.

Essential Skills, Experience and Certifications

• Strong proficiency in project scheduling tools — ideally Microsoft Project and ServiceNow
• Advanced Excel skills including pivot tables, lookups, conditional formatting, and the ability to build and maintain cost trackers and resource models.
• Confident user of Microsoft 365 (SharePoint, Teams, Word, PowerPoint) for document management, collaboration, and reporting.
• Ability to build clear, concise dashboards and visual reports that translate raw data into RAG statuses, trend charts, and exception summaries for senior audiences.
• Familiarity with project management information systems (PMIS) or portfolio tools
• Exceptional attention to detail — the kind of person who notices a version number is wrong, a date has shifted, or a name is misspelled before it reaches a board pack.
• Highly organised with the ability to manage multiple concurrent tasks, deadlines, and information flows without dropping things.
• Strong written communication — able to draft clear, grammatically correct minutes, reports, and status updates that require minimal editing by the Project Manager.
• Proactive and self-starting — able to anticipate what the Project Manager will need next rather than waiting to be asked.
• Diplomatic and persistent when chasing actions from colleagues, contractors, and senior stakeholders who may not prioritise the PSO's requests.
• Comfortable working across all levels of seniority, from site teams to the project board, and adapting communication style accordingly.
• Calm under pressure, particularly during busy reporting periods, stage gates, or when multiple deadlines converge.
• Trustworthy with sensitive information — the PSO will have visibility of financial data, personnel matters, and pre-decisional papers.
• Team-oriented with a willingness to pick up whatever needs doing — the PSO role is broad and sometimes unglamorous, and the right person takes pride in making the whole team more effective.
• Willing to challenge constructively — confident enough to push back if a process is being bypassed or a standard is slipping, even when the person cutting corners is more senior.

Working Location

• Braine-l’Alleud, Belgium

Working Policy

• Hybrid (40% onsite/ 60% offsite)

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – 2026-0061

Role Background

• To strengthen the Alliance through connecting its forces, NATO Communication and Information Agency (NCIA) delivers secure, coherent, cost effective and interoperable communications and information systems in support of consultation, command and control and enabling intelligence, surveillance and reconnaissance capabilities, for NATO, where and when required.
• The Ballistic Missile Defence Programme Office (BMD PO), as part of the NCIA, ensures the harmonised planning, implementation, deployment, evolution and support of the BMD capability, in a way that satisfies the operational requirements and minimises the military risk, taking into account the NATO political, economic and schedule requirements and using the most suitable industrial and technological solutions.
• ACT has completed a comprehensive series of IAMD studies and is now transitioning into the benefit-realisation phase. Building on these foundations, ACT intends to initiate a two-year Feasibility Study to expand the ambition of the Emerging Concepts and Technologies work package already defined in the BMD PRD 2026. The first year will focus on (T)BMD use cases and operational challenges, examining innovative concepts and emerging technological approaches from leading industry and academic institutions.
• The team of contractors will be producing deliverables as part of the NCIA project team that executes the Allied Command for Transformation (ACT) Programme of Work (PoW) 2026 for BMD. The academic partner will contribute to deliverables with his/her AI research expertise and scientific rigour to the feasibility study, ensuring state-of-the-art approaches are considered and responsibly evaluated.

Role Duties and Responsibilities

• Leading the identification and scoping of AI/ML use cases applicable to (T)BMD fire- control coordination and IAMD operational challenges.
• Reviewing existing NIAG SG300 reports and TBMD simulation data to establish baseline knowledge and identify relevant datasets.
• Designing a baseline data architecture and methodological framework for the responsible use of advanced AI technologies within the BMD domain, informed by NATO’s current AI architecture and near-term plans.
• Conducting feasibility studies on emerging AI/ML computational techniques (such as machine learning, deep learning, reinforcement learning, and large language models) and assessing their potential operational benefit for identified use cases.
• Developing and evaluating AI/ML software prototypes and demonstrators for selected BMD use cases at NATO UNCLASSIFIED level in the NATO Software Factory (NSF). All development to take place in NSF and to use existing LLMs where needed (to make it easier to migrate to NS).
• Preparing and providing subject matter (BMD AI) briefings, expert reports, and feasibility study documentation related to the project work.
• Developing and documenting a responsible AI framework aligned to the NATO Principles of Responsible AI Use (PRU), as outlined in the NATO AI Strategy, but specifically tailored to the BMD context. This work should follow NATO ambition and align with existing work on the topic as required.
• Planning and delivering subject matter (BMD AI) training and knowledge transfer sessions to the NCIA project team and a wider NCIA community, focusing on the BMD case. NCIA will share currently available AI training material with the contractor team.

Deliverables base period:

• D1- The team of contractors will deliver the following services and products for the BMD AI feasibility study (Year 1 – Feasibility and Architecture Definition phase):
  • Review of existing SG300 reports and TBMD simulation data, and identification of relevant datasets.
  • Scenario and use-case definitions (e.g. target characterisation, trajectory estimation, engagement coordination).
  • Feasibility Study Report v1 – documenting assessed AI/ML approaches and their applicability.
  • Kick-off and Review Meeting Minutes.
  • System Architecture Document – defining a baseline data architecture and methodological framework for responsible use of advanced AI technologies.
  • AI/ML algorithm evaluation and benchmarking report for identified use cases.
  • Software prototype – alpha release for at least one identified use case.
  • Progress briefing to NCIA project team.

• D2- The team of contractors will deliver the following services and products (prototype validation, knowledge transfer and roadmap phase):
  • Updated Feasibility Study Report v2 – incorporating findings from prototype testing.
  • Software prototype – beta release with demonstrated performance against identified scenarios.
  • Technical expert report documenting evaluation results and recommendations.
  • Supporting and participating in product demonstrations at relevant meetings and conferences.
  • Final Feasibility Study Report – with conclusions and recommendations for implementation at NATO CLASSIFIED level.
  • Technology Roadmap document for further development and integration of AI solutions in BMD capability.
  • Aligning to NCIA’s Principles of Responsible AI Use framework documentation, covering ethics, explainability, and governance considerations.

Deliverables option period 2027:

• D1- The team of contractors will deliver the following services and products:
  • Refined scenario and use-case specifications based on Year 1 findings.
  • Advanced software prototype – alpha release for expanded set of AI/ML use cases.
  • Review and update of data architecture framework.
  • Kick-off and review meeting minutes.
• D2- The team of contractors will deliver the following services and products:
  • Advanced software prototype – beta release with extended functionality.
  • Integration study report – assessing integration pathways into existing BMD BMC3I systems.
  • Validation and verification report for AI/ML models against operational scenarios.
• D3- The team of contractors will deliver the following services and products:
  • Updated software prototype with operator-in-the-loop testing results.
  • Operator feedback report and user acceptance assessment.
  • Participation in product demonstrations at relevant NATO meetings and conferences.
• D4- The team of contractors will deliver the following services and products:
  • Annual summary report on AI/ML prototype maturity and readiness for further NATO development.
  • Updated technology roadmap and recommendations for Year 3.
  • Training session on BMD AI developments and prototype demonstrations for NCIA project team.

Deliverables option period 2028:

• D1- The team of contractors will deliver the following services and products:
  • Final software demonstrator release – consolidated AI/ML solution package.
  • Comprehensive technical documentation for implementation teams.
  • Updated framework to show how responsible AI is addressed for these use cases, with lessons learned.
• D2- The team of contractors will deliver the following services and products:
  • Transition and integration support report for NCIA programme-level teams.
  • Final validation report against all identified operational use cases.
  • Publication-ready technical report for NATO scientific community.
• D3- The team of contractors will deliver the following services and products:
  • Transition and integration support report for NCIA programme-level teams.
  • Final validation report against all identified operational use cases.
  • Publication-ready technical report for NATO scientific community.
• D4- The team of contractors will deliver the following services and products:
  • Transition and integration support report for NCIA programme-level teams.
  • Final validation report against all identified operational use cases.
  • Publication-ready technical report for NATO scientific community.

Essential Skills, Experience and Certifications

• More than 10 years of professional experience in software engineering, AI/ML system development, or related technical disciplines, with demonstrated expertise in the full software development lifecycle.
• Hands-on expertise in AI/ML frameworks and tools, including but not limited to: PyTorch, TensorFlow, scikit-learn, or equivalent. Demonstrable experience implementing and evaluating ML models in production or research environments.
• Strong proficiency in software development using one or more of the following languages and frameworks: Python, Java, C#/.NET, JavaScript/TypeScript. Experience with backend frameworks such as Spring Boot, or equivalent enterprise-grade platforms.
• Experience in the design and development of distributed software architectures, including microservices, RESTful APIs, cloud-native components (AWS, Azure, or equivalent), and containerised deployment using Docker and Kubernetes.
• Experience in research project management, including contribution to research proposals, scientific studies, project planning, and reporting in a technical or academic context.
• Demonstrated ability to design, implement, and evaluate AI/ML software prototypes and demonstrators, including documentation of technical results in reports and specifications.
• Experience working in project teams with international composition, including both military and civilian stakeholders, and adapting to different organisational environments.
• Experience contributing to NIAG (NATO Industrial Advisory Group) studies or equivalent NATO science and technology activities.
• Candidate must have the nationality of one of the NATO nations.

Education

• University degree in Computer Science, Computer Engineering, Software Engineering, or a closely related field. A PhD in a relevant discipline is preferred.

Language

• Excellent command of spoken and written English.

Desired Skills, Experience and Certifications

• Experience with NATO C4ISR systems or defence-related software development, including familiarity with relevant standards and mission application architectures (e.g. BMC3I systems, JCHAT, XMPP, Link16, NVG).
• Experience with AI/ML use cases relevant to the defence domain, such as signal classification, anomaly detection, trajectory prediction, or multi-sensor data fusion.
• Experience with knowledge graph technologies, vector databases, semantic search, and retrieval-augmented generation (RAG) systems, particularly for large-scale data analysis applications.
• Familiarity with responsible AI principles, including model explainability techniques (SHAP, LIME, attention visualisation), fairness metrics, and AI governance frameworks.
• Experience with agile development methodologies and collaborative software development practices (e.g. Git, CI/CD pipelines, code review).
• Knowledge of NATO responsibilities and organisation, including ACT and ACO.
• Prior working experience in an international environment comprising both military and civilian elements.

Working Location

• Remote

Working Policy

• Offsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Not required

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C000102

Role Duties and Responsibilities

• Assure successful deployment of security updates and anti- malware/data loss prevention endpoints;
• Assure security hardening based on security settings and group policies;
• Provide automated reporting on utilisation of resources with regards to licensing and capacity management;
• Load users and workstations into a datacentre – centric infrastructure;
• Install and document remote application provisioning services based on, but not limited to, Windows Remote App concept;
• Liaise with the Agency's Centralised Service Desk for incident, problem and change management

Essential Skills, Experience and Certifications

• Deep knowledge of implementing and administering large active directory environments;
• Experience of Windows Administration and relevant certifications; e.g. MCITP.;
• Experience in client provisioning and bare metal install using MDT and SCCM as toolsets;
• Experience in troubleshooting client OS and software provisioning problems;
• Experience in Application Provisioning technologies;
• Experience in REACH Support and NCIA Core Enterprise Services procedures;

Language

• Fluent in English.

Desirable Skills, Experience and Certifications

• Thin client / zero client deployment technology;
• Experience in remote application provisioning services based on, but not limited to, Windows Remote App concept.

Working Location

• Braine-l’Alleud, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004808

Role Duties and Responsibilities

• Provide first level support and troubleshooting for customers experiencing issues with LDOC Systems
• Provide 24/7 local enhanced preemptive and Response and Restoration activity to LC2IS (Sitaware), NCOP, LOGFAS, TOPFAS, JOCWatch, JCHAT, SEW, ICC, Airc2IS, JTS/FAST with a response time of 30 min and resolution/restore time of 1 hour.
• Support CISCO WebEx, MS Teams and other event/meeting platforms for Digital/Hybrid Events
• Provide support to UHF TACSAT Radio Static Service with 2 hour resolution time for user related incidents; 2-24hrs for technical issues that can be resolved by CSU.
• Provide end user device support, ability to respond in 30 minutes and resolve in 1 hour to incidents. End user device includes user workstations, laptops, printers and their accessories.
• Provide Video Wall Interface support with a response time of 30 minutes to incidents.
• Provide Video Matrix Interface support with a response time of 30 minutes to incidents.
• Provide Audio Services support with a response time of 30 minutes to incidents.
• Provide support to VoSIP and telephone incidents with a response of 30 minutes.
• Provide NNMS support with a response time of 1 hour and resolution of 4 hours to incidents.
• Working with CSU Izmir personnel and Layer2/3 support to resolve any LDOC CIS incidents.
• Support technical team during larger digital/hybrid events in LDOC;
• Perform other duties as may be required.
• Will participate in the daily reporting and planning activities (daily stand-ups) as well as the required participation in workshops, events and conferences related to the supported services, as requested by the service delivery manager.

Essential Skills, Experience and Certifications

• Higher vocational training in a relevant discipline with 2 years post-related experience;
• Three years of general experience in the following IT areas: System Administration of MS Windows Server, Active Directory,
• MS SQL Server, Broad and sound technical knowledge of ITSystems.
• Practical experience in diagnosing deficiencies in networks and associated equipment;
• Expertise in the installation and maintenance of system software such as operating systems, data management products, office automation products and other utility software;
• Knowledge of the day-to-day support, operation and control of all equipment within an IT network infrastructure. Includes data backup and restore, production of network performance statistics, provision of network diagnostic information and site surveys;
• Experience in reviewing system software updates and identifying those that merit action. Tailor system software to maximize hardware functionality. Install and test new versions of system software;
• Ability to investigate and coordinate the resolution of potential and actual service problems.

Edication

• Or a secondary educational qualification with 4 years post-related experience.. 

Working Location

• Izmir, Turkey

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – 2026-0061

Role Background

• To strengthen the Alliance through connecting its forces, NATO Communication and Information Agency (NCIA) delivers secure, coherent, cost effective and interoperable communications and information systems in support of consultation, command and control and enabling intelligence, surveillance and reconnaissance capabilities, for NATO, where and when required.
• The Ballistic Missile Defence Programme Office (BMD PO), as part of the NCIA, ensures the harmonised planning, implementation, deployment, evolution and support of the BMD capability, in a way that satisfies the operational requirements and minimises the military risk, taking into account the NATO political, economic and schedule requirements and using the most suitable industrial and technological solutions.
• ACT has completed a comprehensive series of IAMD studies and is now transitioning into the benefit-realisation phase. Building on these foundations, ACT intends to initiate a two-year Feasibility Study to expand the ambition of the Emerging Concepts and Technologies work package already defined in the BMD PRD 2026. The first year will focus on (T)BMD use cases and operational challenges, examining innovative concepts and emerging technological approaches from leading industry and academic institutions.
• The team of contractors will be producing deliverables as part of the NCIA project team that executes the Allied Command for Transformation (ACT) Programme of Work (PoW) 2026 for BMD. The academic partner will contribute to deliverables with his/her AI research expertise and scientific rigour to the feasibility study, ensuring state-of-the-art approaches are considered and responsibly evaluated.

Role Duties and Responsibilities

• Leading the identification and scoping of AI/ML use cases applicable to (T)BMD fire- control coordination and IAMD operational challenges.
• Reviewing existing NIAG SG300 reports and TBMD simulation data to establish baseline knowledge and identify relevant datasets.
• Designing a baseline data architecture and methodological framework for the responsible use of advanced AI technologies within the BMD domain, informed by NATO’s current AI architecture and near-term plans.
• Conducting feasibility studies on emerging AI/ML computational techniques (such as machine learning, deep learning, reinforcement learning, and large language models) and assessing their potential operational benefit for identified use cases.
• Developing and evaluating AI/ML software prototypes and demonstrators for selected BMD use cases at NATO UNCLASSIFIED level in the NATO Software Factory (NSF). All development to take place in NSF and to use existing LLMs where needed (to make it easier to migrate to NS).
• Preparing and providing subject matter (BMD AI) briefings, expert reports, and feasibility study documentation related to the project work.
• Developing and documenting a responsible AI framework aligned to the NATO Principles of Responsible AI Use (PRU), as outlined in the NATO AI Strategy, but specifically tailored to the BMD context. This work should follow NATO ambition and align with existing work on the topic as required.
• Planning and delivering subject matter (BMD AI) training and knowledge transfer sessions to the NCIA project team and a wider NCIA community, focusing on the BMD case. NCIA will share currently available AI training material with the contractor team.

Deliverables base period:

• D1- The team of contractors will deliver the following services and products for the BMD AI feasibility study (Year 1 – Feasibility and Architecture Definition phase):
  • Review of existing SG300 reports and TBMD simulation data, and identification of relevant datasets.
  • Scenario and use-case definitions (e.g. target characterisation, trajectory estimation, engagement coordination).
  • Feasibility Study Report v1 – documenting assessed AI/ML approaches and their applicability.
  • Kick-off and Review Meeting Minutes.
  • System Architecture Document – defining a baseline data architecture and methodological framework for responsible use of advanced AI technologies.
  • AI/ML algorithm evaluation and benchmarking report for identified use cases.
  • Software prototype – alpha release for at least one identified use case.
  • Progress briefing to NCIA project team.

• D2- The team of contractors will deliver the following services and products (prototype validation, knowledge transfer and roadmap phase):
  • Updated Feasibility Study Report v2 – incorporating findings from prototype testing.
  • Software prototype – beta release with demonstrated performance against identified scenarios.
  • Technical expert report documenting evaluation results and recommendations.
  • Supporting and participating in product demonstrations at relevant meetings and conferences.
  • Final Feasibility Study Report – with conclusions and recommendations for implementation at NATO CLASSIFIED level.
  • Technology Roadmap document for further development and integration of AI solutions in BMD capability.
  • Aligning to NCIA’s Principles of Responsible AI Use framework documentation, covering ethics, explainability, and governance considerations.

Deliverables option period 2027:

• D1- The team of contractors will deliver the following services and products:
  • Refined scenario and use-case specifications based on Year 1 findings.
  • Advanced software prototype – alpha release for expanded set of AI/ML use cases.
  • Review and update of data architecture framework.
  • Kick-off and review meeting minutes.
• D2- The team of contractors will deliver the following services and products:
  • Advanced software prototype – beta release with extended functionality.
  • Integration study report – assessing integration pathways into existing BMD BMC3I systems.
  • Validation and verification report for AI/ML models against operational scenarios.
• D3- The team of contractors will deliver the following services and products:
  • Updated software prototype with operator-in-the-loop testing results.
  • Operator feedback report and user acceptance assessment.
  • Participation in product demonstrations at relevant NATO meetings and conferences.
• D4- The team of contractors will deliver the following services and products:
  • Annual summary report on AI/ML prototype maturity and readiness for further NATO development.
  • Updated technology roadmap and recommendations for Year 3.
  • Training session on BMD AI developments and prototype demonstrations for NCIA project team.

Deliverables option period 2028:

• D1- The team of contractors will deliver the following services and products:
  • Final software demonstrator release – consolidated AI/ML solution package.
  • Comprehensive technical documentation for implementation teams.
  • Updated framework to show how responsible AI is addressed for these use cases, with lessons learned.
• D2- The team of contractors will deliver the following services and products:
  • Transition and integration support report for NCIA programme-level teams.
  • Final validation report against all identified operational use cases.
  • Publication-ready technical report for NATO scientific community.
• D3- The team of contractors will deliver the following services and products:
  • Transition and integration support report for NCIA programme-level teams.
  • Final validation report against all identified operational use cases.
  • Publication-ready technical report for NATO scientific community.
• D4- The team of contractors will deliver the following services and products:
  • Transition and integration support report for NCIA programme-level teams.
  • Final validation report against all identified operational use cases.
  • Publication-ready technical report for NATO scientific community.

Essential Skills, Experience and Certifications

• More than 15 years of professional experience in artificial intelligence, machine learning, signal processing, or related fields, including direct experience in research and development of AI/ML systems.
• Demonstrated expertise in deep learning science and technology, including architectures such as DNNs, CNNs, RNNs, LSTMs, Transformers, and generative models, with application to real-world problems.
• Strong track record of managing and leading AI/ML research projects, including coordination of proposal writing, project management, supervision of researchers, and engagement with industry and public-sector partners.
• Experience in conducting feasibility studies, state-of-the-art technology assessments, and technology roadmapping for AI/ML solutions in a research or applied context.
• Proven ability to translate complex AI/ML concepts into actionable recommendations for non-specialist audiences, including military and defence-sector stakeholders.
• Experience working in or with academic institutions, including supervision or co- supervision of PhD students and management of collaborative research programmes funded by NATO, national or EU bodies.
• Demonstrated experience in responsible AI principles including ethics, explainability, fairness, and governance within AI/ML system design.
• Prior experience in collaborating with or providing consulting services to defence, security, or government organisations on AI/ML-related topics.
• Candidate must have the nationality of one of the NATO nations.

Education

• University degree in Computer Science, Computer Engineering, Software Engineering, or a closely related field. A PhD in a relevant discipline is preferred.

Language

• Excellent command of spoken and written English.

Desired Skills, Experience and Certifications

• Experience with AI/ML application domains directly relevant to defence and military systems, including but not limited to: target characterisation, trajectory estimation, sensor data fusion, situational awareness, and decision-support systems.
• Experience with the NATO BMD Programme, IAMD concepts, or NATO C4ISR systems architecture.
• Familiarity with NATO responsibilities and organisation, including ACT and ACO.
• Prior working experience in an international environment comprising both military and civilian elements
• Participation in international standardisation bodies or working groups related to AI, signal processing, or communications.
• Experience with innovative emerging technologies such as large language models (LLMs), reinforcement learning for complex systems, multimodal AI, and human-agent interaction.
• More than 50 peer-reviewed scientific publications, or equivalent evidence of recognised scientific standing in the AI/ML field (as evidenced by citation count, h-index, or equivalent bibliometric indicators).

Working Location

• Remote

Working Policy

• Offsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Not required

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004315

Role Duties and Responsibilities

• Part of a 24/7 shift system responsible for Real-Time Monitoring and Event Detection. Reactive Event Handling.
• Incident Coordination and Escalation.
• Level 1 Technical Support through the use of command line and engineering tools.

Essential Skills, Experience and Certifications

• ITIL, understanding Incident and problem management, event monitoring. CIS communications engineering expertise. Working with tools, such as, Zabbix, Spectrum, Truesight, NGenius, Performance centre. Good communication skills.

Working Location

• Brunssum, Netherlands

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004826

Role Duties and Responsibilities

• Provide support level 2/3 support for INF051 related services including: Secure Web Proxies, Web Application Firewalls, Email Gateways, Remote Access VPN, DNS and DHCP;
• Routinely serve as CISS representative in the ESOC;
• Provide assistance to other work centres within NISC as needed;
• Other related duties as required.

Essential Skills, Experience and Certifications

• Experience in implementing and maintaining an enterprise network.
• Experience with the management of DNS/DHCP solutions, Remote Access VPNs, Secure Gateways, Proxies, Firewalls, Load Balancers, WAF and Intrusion Detection System Technologies.
• Experience in implementing and maintaining Secure Access Services Edge.
• Experience in implementing and maintaining cloud based DDOS, and Web Application Firewall protection.
• Excellent technical troubleshooting skills.
• Knowledge of cloud networking architecture, cloud operations, security, automation and orchestration.
• Knowledge of Zero Trust Networking.
• Knowledge of IT Security frameworks and governance models.
• Extensive knowledge of public key infrastructure (PKI).
• Experience implementing and managing cloud based Secure Access Service Edge.
• Experience implementing Secure Cloud configurations.
• Experience implementing NATO Security Directives.
• Prior experience working in an international environment comprising both military and civilian elements.
• Knowledge of NATO responsibilities and organization to include NATO Security Policy and supporting directives.
• Practical experience troubleshooting infrastructure related issues, perform regular maintenance.
• Good communication and interpersonal skills.
• Good analytical skills and solution-oriented attitude.

Working Location

• Mons, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0010

Role Background

Cyber Digital Transformation Division (CDT) drives NATO’s Digital Transformation, a key objective is to strengthen the ability of Allies and the NATO Enterprise to deter, defend against and counter the full spectrum of cyber and cyber-enabled threats at the speed of relevance, comprehensively across the political, military, and technical levels. In particular, strengthen mechanisms and tools to enhance readiness and resilience against cyber threats across the Alliance, focusing in particular on Mission Vital Infrastructure (MVI).

We are looking for a well-rounded professional with excellent technical and communication

skills as well as experience in the cybersecurity domain. NATO knowledge would constitute

and asset.

Role Duties and Responsibilities

• 1 Requirements Analysis and Stakeholder Coordination
  • The contractor shall engage with relevant stakeholders, including NATO committees, Capability Panels, national SMEs, and standards custodians, to elicit, analyse, and validate requirements related to cyber security standards and CIS protection. This includes translating complex cyber security specifications, policies, and operational needs into clear, actionable, and testable requirements.
• 2 Development and Maintenance of Cyber Security Standards
  • The contractor shall contribute to the development, review, and maintenance of NATO cyber security standards, ensuring alignment with NATO policies and internationally recognized frameworks such as NIST and ISO. This includes supporting the 8lifecycle of standardization artefacts within NATO governance processes.
• 3 Development of Cyber Security Conformance Criteria and Audit Objectives The contractor shall define, document, and maintain cyber security conformance criteria and audit objectives, with a focus on enabling automation of compliance verification wherever feasible. This includes ensuring that criteria are measurable, testable, and aligned with NATO security policies and standards.
• 4 Development of Cyber Security Reference Architectures
  • The contractor shall design and maintain cyber security reference architectures, including the application of modern security principles such as Zero Trust. These architectures shall support secure system design across NATO CIS environments, including cloud and AI-enabled systems.
  • The contractor shall support the development and standardization of security measures for cloud-based environments and AI-enabled systems, ensuring that emerging technologies are aligned with NATO cyber security standards and best practices.
• 5 Interoperability and Standards Harmonization
  • The contractor shall ensure that cyber security standards are harmonized across NATO CIS domains and aligned with international standards and frameworks. This includes supporting interoperability between systems and reducing inconsistencies across standards and implementations.
• 6 Reporting, Briefings, and Technical Communication
  • The contractor shall prepare and deliver briefings, presentations, and reports to NATO committees, Capability Panels, and working groups, clearly communicating technical concepts, progress, and recommendations related to cyber security standards.
• 7 Support to Unforeseen and Ad Hoc Requirements.
  • The contractor shall provide support to unforeseen or ad hoc requirements within the scope of cyber security standards engineering, data standardization, and interoperability, as requested and prioritised by CDT. Such support shall be subject to mutual agreement on scope, effort, and priority.

Essential Skills, Experience and Certifications

• The candidate must have comprehensive knowledge of the principles of computer and communications security, networking, and the vulnerabilities of modern operating systems and applications.
• The candidate must have at least five (5) years of demonstrated experience working with national or international CIS and cyber security standards, including their application and auditing at both governance and operational levels. Demonstrated experience working with NIST and ISO standards is essential.
• The candidate must have demonstrated experience in securing cloud-based environments.
• The candidate must have demonstrated experience in defining and implementing cyber security architectures, including Zero Trust principles.
• The candidate must have good knowledge of securing AI-enabled systems and data- driven capabilities.
• The candidate must have knowledge of high-level programming languages. Experience with languages such as Python is desirable.
• The candidate must demonstrate strong communication and presentation skills, including the ability to convey complex cyber security concepts to both technical and non-technical audiences.
• The candidate must demonstrate strong project management skills.
• The candidate must demonstrate the ability to analyse complex cyber security specifications and translate them into clear, actionable requirements or standards artefacts.
• The candidate must demonstrate a strong security-focused and analytical mindset, with attention to detail and problem-solving capability.
• Knowledge of NATO Security Policy and its supporting Directives is desirable.
• Knowledge of the NATO Digital Policy Committee (DPC) and its substructure is desirable.
• Knowledge of NATO standardization artefacts, including STANAGs, Allied Communications Publications (AComP), and Standards Related Documents (SRD), is desirable.
• Knowledge of NATO CIS Security Accreditation processes, or equivalent national processes, is desirable.
• Knowledge of additional cyber security standards and frameworks, such as PCI-DSS, FedRAMP, or C5, is desirable.
• Recognised professional certifications in cyber security and/or project management are desirable.

Education

• The candidate must possess a university degree in a relevant engineering or technical field such as computer science, systems science, or an equivalent technical qualification.

Working Location

• Brussels, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance