Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004825

Role Duties and Responsibilities

• Supports coordination and facilitates data collection for Business Intake related processes: annual Demand Forecast exercise as well as Customer Request Forms (CRFs) with local stakeholders and leadership.
• Provides administrative support to project boards, project assurance teams and quality review meetings.
• Uses recommended portfolio, service and project control solutions for planning, scheduling, tracking of execution and delivery.
• Compiles and distributes reports using NCIA dedicated reports and dashboards.
• Supports accurate time accounting through direct user guidance and participation in weekly timesheet monitoring initiative.
• Provides guidance on project and service management related software, procedures, processes, best practices, tools and techniques.
• Provides administrative support function to teams and meetings, follows up on action items if needed.
• Takes an active part in team meetings and knowledge sharing sessions.
• Sets up files and libraries in intranet, compiles and distributes reports.
• Provides guidance on administration software, procedures, processes, tools and techniques.
• Studies and evaluates the audit trails of various operational processes.
• Participates in the testing, review and analysis of existing internal controls.
• Applies new technology-based solutions to specific internal control processes.
• Completes, files and maintains forms used for internal control documentation.
• Makes recommendations for the enhancement of certain internal controls.

Essential Skills, Experience and Certifications

• Demonstrated knowledge and experience in coordination roles within financial management, workforce management and project management in a customer-funded environment;
• Proven experience in planning, preparation, execution, and reporting related to financial management, workforce management, and project management activities.
• Knowledge and experience in enterprise resource planning systems, project management processes, procedures and tools.
• Prior working experience using ServiceNow;
• Prior experience of working in an international environment comprising both military and civilian elements.
• Knowledge of NATO responsibilities and organization, including ACO and ACT.

Education

• Higher vocational training in a relevant discipline with 3 years post- related experience. Or a secondary educational qualification with 5 years post-related experience.

Working Location

• Brunssum, Netherlands

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0009

Role Duties and Responsibilities

• Support the lead Project Manager during the final development and pre-launch phase, including coordination with the development team and stakeholders;
• Assist in tracking timelines, deliverables and risks during the run-up to launch;
• Ensure all technical, analytical, and governance elements required for launch are aligned and delivered on time;
• Upon completion of implementation (post-launch), assume full responsibility for day-to-day project management, including scheduling, coordination, documentation, issue tracking, and continuous improvement, including further development activities for the Repository.
• Preparing an onboarding package (login guidance, FAQs, short video tutorials);
• Organising onboarding webinars for first-time users across 32 Allies;
• Coordinating account creation with internal NATO technical services;
• Tracking onboarding progress and reporting outstanding gaps or issues.
• Running regular coordination meetings with internal teams and contractors;
• Maintaining project documentation;
• Monitoring progress and reporting status to senior management;
• Preparing briefing notes, slide decks, speaking points, and demonstration materials related to the Repository;
• Ensuring alignment with related initiatives.
• Liaise regularly with EuRepoC as the primary data provider to coordinate data delivery schedules and ensure alignment with NATO requirements;
• serve as a focal point for coordination with SITCEN which provides technical platform;
• ensure continuous liaison with internal stakeholders (CyOC, CTAB etc.);
• preparing funding documentation for approval, tracking financial execution, liaising with divisional budget officers to secure timely and compliant funding approvals.
• develop proposals for the future evolution of the Repository by identifying functional and analytical gaps, developing proposals for enhancements, preparing an evolution roadmap, and handling engagement with SITCEN, EuRepoC, and other stakeholders on next-generation capabilities and long-term sustainability.
• capture lessons learned during development, testing and launch of the Repository, conduct after-action reviews with stakeholders, and convert findings into actionable recommendations for improving tool functionalities, data quality, and user engagement.
• Support the lead Project Manager during the data processing and analysis stage, including coordination with Allied representatives to facilitate Pledge bilaterals;
• Assist in tracking workflow of Allied analysis and task management through Q1-Q2 2026 and create a structured workflow that leverages the new process delivered by the Data Engineer for the Pledge data portal;
• Ensure all process aspects run smoothly to execute professional bilaterals, including some bilaterals delivered off-site in Allied nations as relevant, until technical, analytical, and governance elements required for launch are aligned and delivered on time;
• Upon completion of implementation (post-launch), assume full responsibility for day-to-day project management, including scheduling, coordination, documentation, issue tracking, and continuous improvement, including further development activities for the Repository.

 Essential Skills, Experience and Certifications

• Proven project management experience in complex, multi-stakeholder environments.
• Ability to brief senior management clearly and concisely
• Experience developing project documentation, SOPs, roadmaps, or guidance materials.
• Strong organisational skills and attention to detail.
• Ability to work independently and proactively
• Able to translate technical issues into policy-friendly language

 Desirable

• PM certifications (e.g., PRINCE2, PMP, Agile).
• Experience working with NATO structures
• Experience managing digital platforms
• Experience working in cybersecurity/cyber defence related disciplines

 Language Proficiency

• Excellent written and oral English

 Working Location

• Brussels, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0007

Role Duties and Responsibilities

• cleaning and structuring Allied-submitted response data and incoming data from a research institution;
• Standardising data formats, categories, and fields in line with the required taxonomy.
• Identifying inconsistencies, gaps, and missing elements in the data and flagging these to the Project Manager (PM);
• Conducting regular data quality checks (accuracy, completeness, timeliness);
• Reviewing data entries and confirming alignment with the NATO Cyber Response taxonomy.
• Ensuring proper data classification and tagging.
• Supporting the PM in preparing feedback to Allies and researchers.
• Working closely with the data engineer to ensure smooth ingestion and integration of data into the platform;
• Supporting testing of data upload tools, visualisation features and filters;
• Helping to document data and refine the Repository’s metadata structure.
• Producing insight reports on Allied response patterns (e.g., most-used measures, speed of response, clustering by threat actor).
• Identifying trends and anomalies in Allied responses over time;
• Preparing data-driven products to support Committee discussions, CDT leadership meeting and strategic messaging;
• Create dashboards and visual analytics.
• Supporting PM in preparing training materials (slides, guides, examples, videos);
• Support in demonstrating data entry and tool navigation during webinar sessions for Allies;
• Providing technical and analytical assistance to first-time users.
• Verify data analysis methods to ensure correct data analysis methods use, support in identifying trends and anomalies in Allied responses over time through a comparative analysis of the previous Pledge cycles (May-June).
• Support the automated creation of dashboards and visual analytics (June-July)

 Essential Skills, Experience and Certifications

• Strong analytical and statistical skills.
• 2+ years working as a data analyst or similar role.
• Experience in data cleaning, transformation, analysis and visualization.
• Proficiency in Python for data processing.
• Ability to prepare visualisations, summaries, and other analytical products for non-technical audiences.
• Very good written and spoken English.
• Strong attention to detail and ability to perform repetitive tasks when needed.
• Ability to work collaboratively within a multi-disciplinary team.

 Desirable Skills, Experience and Certifications

• Experience using ArcGIS software (ArcGIS online, ArcGIS Experience Builder)
• Experience from developing web applications.
• Experience from cyber-security data analysis.
• Experience in preparing education material and providing training to the end-user community.

 Working Location

• Brussels, Belgium

Working Policy

• On-site

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0008

Role Duties and Responsibilities

• extracting data from input files, transforming data according to the necessary formats and loading data into the Repository platform.
• Ensuring smooth data flow into Pledge data analysis model.
• Maintaining the current data pipelines and developing new data pipelines to incorporate new sources of data.
• Work with the Repository team to understand requirements for analysis and visualization.
• Develop and optimize data models and data views that allow for analysis of all relevant aspects of the data.
• Working with the Pledge team to create an interactive portal/data model to facilitate analysis of Allied returns.
• Support the data analyst in cleaning and standardising data from external sources (Repository and Pledge).
• Identifying inconsistencies, gaps, and missing elements in the data and flagging these to the data analyst and the project manager (PM).
• Investigate potential tools for data processing, data integration and visualization that could be used in a NATO environment.
• Advising the team on technical choices by clearly communicating the options to a non-technical audience.
• Support the data analyst in producing analytical products by creating dashboards and visual analytics.
• Potentially also use large language models to extract insights from unstructured data.
• Document data pipelines, codes and data models.
• Information sharing with the team and onboarding of new team members.

 Essential Skills, Experience and Certifications

• Strong analytical and technical skills.
• 2+ years experience working as a Data Engineer or in a similar role.
• Professional experience in planning and executing the data science lifecycle / data pipelines, including ingestion, pre-processing, quality assurance, analysing, post-processing and visualisation.
• Proficiency in Python for data processing.
• Knowledge of ArcGIS software.
• Very good written and spoken English.
• Proactive and highly detail-oriented.
• Ability to work collaboratively within a multi-disciplinary team and to communicate technical information to non-technical audiences.

 Desirable Skills, Experience and Certifications

• Proficiency in ArcGIS API for Python.
• Professional experience in configuring an ArcGIS Enterprise portal and its applications, such as ArcGIS Experience Builder, ArcGIS Dashboards, ArcGIS Notebooks, Survey123, and Workflow Manager, with preferred basic knowledge of ArcGIS Pro.
• Experience in visualization and building of web applications.
• Knowledge of NATO networks and data engineering/analysis tools available on those networks.
• Ability to work with both structured and unstructured data. Experience from using large language models to analyse text data.
• Experience with cyber-security data analysis.

 Working Location

• Brussels, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0006

Role Duties and Responsibilities

• collecting and analysing data on CIS and Cybersecurity projects delivered by NCIA to support advising and (data-driven) decision making by CDT Senior Leadership;
• maintaining a prioritized project list, and contributing expertise during prioritization exercises and monitoring progress;
• actively supporting workshops and coordination meetings as part of the Enterprise Sizing effort;
• developing a database for sizing requirements, and facilitating the completion of new products and processes.
• Close liaison with ACT, capability monitors, program directors, ACO and NCIA to support enterprise coherence and cybersecurity within ICT prioritization and sequencing activities. Prioritization, dependency management, and sequencing are emphasized to optimize the execution of initiatives and ensure strategic alignment and success
• Systematically de-conflict and de-risk initiatives across multiple delivery streams and governance structures, integrating executive portfolio governance into the SEG to guide strategic prioritization, risk tolerance, and resource allocation.
• Supporting the SPG, the plan contributes the Enterprise perspective to Capability Delivery Action Plans at the WG level and serves as the CDT focal point for the WG1/SPG secretariat.
• Support mapping coherence across all Alliance and NATO Enterprise CIS and Cybersecurity CPPs, programs, and projects, developing an operating model for PfM across Enterprise stakeholders to enhance visibility, control, and coordination.
• Perform regular assessments of the NATO Enterprise ICT portfolio, identifying interdependencies, risks, and opportunities for improvement.
• Assess the qualitative data for NATO Enterprise – Enterprise Sizing (as specified in Annex C from SOR/MER 23) and updating the NATO Enterprise List of Entities and Points of Presence.
• Leverage advanced experience and knowledge of MS365 tools to enhance business as usual activities.
• Act as a conduit to drive and support coherence among Enterprise stakeholders in order to facilitate coordination and completion of new products and ways of working.

 Essential Skills, Experience and Certifications

• Over 10 years of experience in project, program, or portfolio management within the ICT industries.
• Proven working experience from multi-cultural, large international organization (e.g. NATO, EU, etc.) – minimum 2 years.
• Experience across different domains and C-suite level stakeholders.
• Extensive team management experience and deep understanding of the digital transformation processes.
• Possessing recognised formal Project Management qualifications, such as PRINCE 2 (Practitioner) / Project Management Professional (PMP).
• Possessing recognised formal Portfolio Management qualifications, such as Management of Portfolios MoP (Practitioner) / Portfolio Management Professional (PfMP).
• Lean and Agile project implementation experience, proved with relevant certifications in Agile methodologies (e.g. CSPO, Agile Coaching ICP-ACC, SAFe Advanced Scrum Master, etc.).
• Organizational Change Management Experience.
• Service Management including ITIL 3 and/or 4.
• Knowledge and experience in state-of-the-art technologies, relevant to the work, i.e. software and development platforms, and familiarity with related international / commercial / industrial products.
• Proficiency in Power BI development, architecture and Azure Fundamentals certification.
• Proven experience in developing and maintaining portfolio dashboards that provide accurate and up-to-date information on project and portfolio status.
• Advanced expertise in the setup, configuration, utilization and administration of MS365 tools.
• Experience in the creation and implementation of Standard Operating Procedures (SOPs) to standardize processes and ensure best practices in project and portfolio management.

 Working Location

• Brussels, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Cosmic Top Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004843

Role Duties and Responsibilities

• Design, build, and evolve highly scalable, secure, and resilient Kubernetes platforms utilizing SUSE Rancher as the central management plane.
• Handle the end-to-end lifecycle of RKE/RKE2 clusters (provisioning, scaling, patching and upgrading) across hybrid, multi-cloud or bare-metal environments with minimal to zero downtime.
• Develop and maintain automated CI/CD pipelines and implement GitOps workflows (using tools like Gitlab, ArgoCD or Rancher Fleet) to streamline continuous application delivery.
• Monitor platform health using tools like Prometheus and Grafana, respond to system alerts and troubleshoot complex containerized workload issues.
• Enforce security policy's, including network policies, Rancher RBAC configurations and automated container image scanning.
• Proactively monitor resource utilization (CPU, memory, persistent storage) to right-size clusters, scale nodes dynamically and optimize cloud or on-prem infrastructure.
• Create and maintain technical documentation, including runbooks and architecture diagrams.

Essential Skills, Experience and Certifications

• Minimum of 4 years of dedicated, hands-on experience in DevOps or Platform Engineering roles.
• Over 4 years of sustained experience designing, deploying and maintaining highly available production Kubernetes clusters, heavily utilizing the SUSE Rancher ecosystem.
• A solid track record of leading complex migrations, moving legacy virtualized applications into containerized, microservice-based architectures.
• Expertly provision, secure, and lifecycle-manage large-scale, multi-cluster Kubernetes environments using SUSE Rancher UI/API and Rancher Manager.
• Write modular, reusable code to automate infrastructure provisioning across hybrid environments using Ansible.
• Architect and maintain sophisticated, zero-downtime deploymentpipelines using GitOps principles with Gitlab, ArgoCD or Rancher Fleet.
• Author/manage advanced Helm charts and manage complex stateful and stateless deployments.
• Engineer comprehensive monitoring and logging stacks (Prometheus, Grafana, ELK) to establish SLIs/SLOs and configure automated remediation. Experience with Rancher Observability is a plus.
• Develop robust automation scripts in Python or Bash.
• Rapidly diagnose and resolve high-severity incidents across the entire stack, from kernel-level container issues to complex network routing failures.
• Comprehensive understanding of the underlying architectures of RKE, RKE2, K8S /K3s and knowing exactly when to apply each distribution.
• Knowledge of zero-trust models, Rancher RBAC, Pod Security Admissions, container scanning and enforcing governance.
• CNIs tools (Calico, Cilium, Canal) deep understanding of Software Defined Network and Container Networking, network policies and managing complex Ingress and Service Mesh (Istio)architectures.
• Expert knowledge of Container Storage Interfaces (CSI), disaster recovery planning and managing highly available storage solutions like SUSE Longhorn.
• Extensive practical experience operating distributed Kubernetes environments across a mix of bare-metal, on-premises hypervisors (vSphere, Nutanix), and public clouds (AWS, Azure, GCP).
• Experience acting as a technical escalation point, guiding junior team members, and establishing DevOps best practices across development teams.

Working Location

• Brane-l’Alleud, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – 188148

Role Background

• To strengthen the Alliance through connecting its forces, the NATO Communication and Information Agency (NCIA) delivers secure, coherent, cost effective and interoperable communications and information systems in support of consultation, command & control and enabling intelligence, surveillance and reconnaissance capabilities, for NATO, where and when required. It includes IT support to the Alliances’ business processes (to include provision of IT shared services) to the NATO HQ, the Command Structure and NATO Agencies.
• The Ballistic Missile Defence Programme Office (BMD PO), as part of the NCIA, ensures the harmonised planning, implementation, deployment, evolution and support of the BMD capability, in a way that satisfies the operational requirements and minimizes the military risk, taking into account the NATO political, economic and schedule requirements and using the most suitable industrial and technological solutions. The Programme Office is the procurement and implementation body of the NCIA, charged with the effective planning, execution, delivery into service, evolution and through-life logistic support of NATO’s and assigned national and BMD systems.
  • To support the development of the NATO BMD curriculum, the BMD PO requires the provision of expert training deliverables produced by a qualified team of NATO BMD subject matter experts.
• Strong operational expertise in Ballistic Missile Defence (BMD) and Theatre Ballistic Missile Defence (TBMD) missions for each team member is an essential requirement for the successful completion of the deliverables. In-depth operational knowledge and prior experience with NATO’s BMD organisation, as well as familiarity with NATO BMD user applications—specifically Battle Management Command, Control, Communications, and Intelligence (BMC3I) systems—are required to ensure the proper development of NATO BMD curriculum products.
• The team of contractors will develop such products for the NCIA project team that executes the Allied Command for Transformation (ACT) Programme of Work (PoW) 2026 for BMD.

Role Duties and Responsibilities

• The team of contractors will apply their expert knowledge in NATO BMD curriculum development while performing following tasks and activities:
  • Reviewing current NATO BMD related standards, directives, policies and standard operating procedures; providing analysis results to the BMD curriculum development.
  • Collaborating with BMD operational users to collect information for BMD Curriculum and suggest content to the NCIA project team.
  • Conducting Training Needs Analysis (TNA) and develop course materials for the systems in the BMD Programme in cooperation the relevant stakeholders (operators, project teams, academy staff)
  • Supporting NCIA with expert opinions at BMD Curriculum related venues such as IAMD Annual Discipline Conference.
  • Aligning and adapting BMD courses with the BMD CONEMP by creating links or adding references to the CONEMP from within course materials.
  • Providing BMD subject matter knowledge to the NCIA project team.
• The team of resources will hold Principal NATO BMD Curriculum Subject Matter Expert skill set.
• The size of the team is determined by the supplier.
• The Agency Point of Contact for the daily execution of the contract is the NCIA Project Manager

Deliverables base period:

• D1- The team of contractors will provide the final version of Individual Training Views (ITV) and Logical Individual Training Viewpoints (LITV) for the NATO BMD curriculum 2026. Deliverables will be maintained in the project collaboration portal.
• D2- The team of contractors will provide the final version of BMD technical course training products for the NATO BMD curriculum 2026. Deliverables will be maintained in the project collaboration portal.

Deliverables option period:

• D1- The team of contractors will provide the initial version of Individual Training Views (ITV) and Logical Individual Training Viewpoints (LITV) for the NATO BMD curriculum 2027. Deliverables will be maintained in the project collaboration portal.
• D2- The team of contractors will provide the final version of Individual Training Views (ITV) and Logical Individual Training Viewpoints (LITV) for the NATO BMD curriculum 2027. Deliverables will be maintained in the project collaboration portal.
• D3- The team of contractors will provide the initial version of BMD Planners course training products for the NATO BMD curriculum 2027. Deliverables will be maintained in the project collaboration portal.
• D4- The team of contractors will provide the final version of BMD Planners course training products for the NATO BMD curriculum 2027. Deliverables will be maintained in the project collaboration portal.

Essential Skills, Experience and Certifications

• Extensive knowledge, involvement and service in NATO BMD mission and strong network in the NATO BMD community. Must have been previously involved in BMD Operational User Group (OUG) activities, either as an active member or a chairman.
• Demonstrable experience with developing BMD curriculum for NATO. Must have previously developed for BMD programme following artefacts:
  • Individual Training Views (ITV),
  • Logical Individual Training Viewpoints (LITV),
  • Training Needs Analysis,
  • Course Control Documentation I, II and III.
  • Course material for earlier versions of BMD Planners Course.
• Experience with developing training curricula and/or training programs, including course materials for technical training in the BMD domain.
• Experience with development of technical documentation, training materials and instructional aids, specifically for the BMD domain.
• Extensive experience working with NCIA, NCI Academy, ACT, SHAPE and other NCS HQs in relation with NATO BMD Programme.
• Extensive knowledge of and practical user experience with NATO BMD BMC3I systems (ACCS, AirC2IS, TOPFAS, NCOP, Intel FS, JEMM), air defence weapon systems, sensors and communications, and current NATO C4ISR systems like NATO ICC.
• Extensive experience with capturing BMD system requirements and business/operational workflows.
• Candidate must have the nationality of one of the NATO nations.
• Excellent command of spoken and written English.
• Must hold a valid NATO Secret Security Clearance.

Desired Skills, Experience and Certifications

• Experience with producing Capability Packages for (Theatre) Missile Defence Capabilities,
• Prior experience of working in an international environment comprising both military and civilian elements.
• Knowledge of NATO responsibilities and organization, including ACO and ACT.

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0005

Role Background

The NATO Cyber and Digital Transformation (CDT) Division, led by the Assistant Secretary General (ASG), ensures ICT coherence across NATO’s 50+ civil and military bodies, serving over 25,000 users. Reporting to the Secretary General, the ASG oversees enterprise directives and advises on IT acquisition and services.

In 2026, NATO's ASG is prioritizing digital transformation, cloud migration, and becoming a data-centric organization. This strategic effort focuses on modernizing processes, harnessing AI, and integrating business services to build a more coherent organization. By optimizing business workflows, NATO aims to enhance operational efficiency, strengthen security, and achieve seamless cloud adoption.

To achieve this, CDT is seeking support in managing and coordinating a Business Services Program aimed at bringing coherence and modernizing the NATO Enterprise Business Services landscape. This initiative is part of the NATO Digital Transformation Implementation Strategy, which promotes improving processes and leveraging digital echnologies. The project addresses the need for greater alignment and improvement of processes across the NATO Enterprise to support ongoing digital transformation efforts. An initial study has been conducted and a plan has been prepared. The goal is to build upon this foundation by following up on the next steps by managing the transformation office to coordinate the delivery of business transformation across NATO Enterprise.

Responsibilities include leading the transformation office, program/project management, stakeholder management, and ensuring effective communication and collaboration.

Role Duties and Responsibilities

Project Management, Stakeholder Management and Communication Management

• The contractor will drive alignment and collaboration across NATO’s enterprise initiatives and business services, ensuring coherence and increased effectiveness across all organizational entities. Responsibilities include:
  • Managing projects and initiatives: Execute project and program management of business services initiatives. Ensure delivery of scope within time and budgetary constraints.
  • Stakeholder management: Engage regularly with stakeholders across NATO entities, including Finance, HR, Procurement, Legal, and others, to promote synchronized efforts toward harmonizing enterprise business services.
  • Documenting: Develop and maintain documentation artefact necessary for any of the outlined tasks.
  • Managing risks: Maintain risk and issue registries, propose mitigation measures, and address challenges to enhance the successful delivery of business services transformation.

Leading the Business Services Transformation Office

• The contractor will act as the main lead for the Business Services Transformation Office to ensure streamlined processes and operational excellence across NATO entities. Responsibilities include:
  • Office operationalization: An initial setup will be required to ramp up the Transformation Office. This involves outlining the objectives, identifying and putting in place the resources, and defining the methods of working.
  • Leading the office: Be the lead of the transformation office and main PoC within CDT for the Business Transformation across NATO Enterprise.

Business Services Advisory (SME Role)

• The contractor will provide expert advisory support on business services, implementation of large ERP programs, and relevant business transformation initiatives. Responsibilities include:
  • Providing CDT staff with ad-hoc advisory on topics within the domain of business services, ERP implementation, and relevant technology considerations based on industry experience and best practices.

Essential Skills, Experience and Certifications

• Demonstrated relevant experience (8+ years) in the area of Digital Transformation, specifically in Business Services (HR, Finance, Procurement), and large-scale ERP implementation programs.
• Proven experience in program management and project management.
• Proven experience in delivering ERP and Business Services projects delivering clear value in large international organizations, including data platforms.
• Strong ability to interact with, manage, and influence senior executive stakeholders.
• Strong communication skills in English with the ability to develop (in written-form) and present complex concepts in a clear and succinct manner.

Desirable Skills, Experience and Certifications

• Experience working in NATO and understanding of relevant NATO policy.
• Experience with market solutions in the domain of business services and ERP.
• Experience with commercial cloud provider platforms and/or on-premise cloud platforms.
• Proven ability to navigate complex multi-national environments (e.g., NATO/military contexts)
• Understanding of Enterprise Architecture frameworks (e.g., TOGAF), IT Governance (e.g. COBIT) and service management (ITIL).

Working Location

• Brussels, Belgium

Working Policy

• Hybrid (50% onsite/50% offsite)

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – 2026-0062

 Role Background

Operations and Exercises (OPEX) Centre is accountable to support Alliance Operations, Missions (AOM) and exercises during peacetime, crisis and conflict, by providing NCIA lead liaison, planning and coordinating functions. Acting as the primary Agency's interface to the customer, OPEX Centre is coordinating the NCI Agency efforts provided by the Business Areas, the CSUs and other Agency organizational elements. OPEX Centre has a requirement for Subject Matter Expert (SME) to be embedded with RPMO team, the team, in support development and streamlining the planning and funding process for operations, missions and exercises in 2026 and beyond. The part of the 2026 effort to be covered within this RFQ will be mainly focused on deep assessment of all NCIA OEs involvement of support to operations, missions and exercises.

The required expertise, will supplement the current level of expertise within the OPEX RPMO Team. The Contractors requested in this RFQ must be ready to quickly integrate with the current OPEX RPMO Team, taking up duties and responsibilities. The work required will be based on Intended Business Outputs and Outcomes, and defined Deliverables, as described in the following Sections.

 Role Duties and Responsibilities

The Business Analyst shall deliver a comprehensive set of portfolio, budgeting, forecasting, and governance outputs that strengthen financial stewardship and enhance the organization’s ability to plan, resource, and execute operational and exercise requirements. The role is outcome-focused and accountable for the accuracy, quality, and usability of all deliverables, with particular emphasis on optimizing service rate planning and ensuring efficient programming of support to operations and exercises.

 Essential Skills, Experience and Certifications

• A recognized Project Management certification, such as Prince2 or PMP.
• Analytical Thinking & Problem Solving
• Breaking down complex business problems
• Identifying root causes (not just symptoms)
• Evaluating options and trade-offs
• Critical thinking and structured reasoning
• Communication & Stakeholder Management
• Translating business needs into technical requirements (and vice versa)
• Running meetings, workshops, and interviews
• Managing expectations across stakeholders
• Writing clear documentation (BRDs, user stories, etc.)
• Data Analysis Skills
• Excel (advanced formulas, pivot tables)
• SQL (very valuable in most roles)
• Basic data visualization (Power BI, Tableau)
• Interpreting trends and drawing insights
• Business Acumen
• Knowledge of business processes (finance, operations, sales, etc.)
• Understanding KPIs and performance metrics
• Industry awareness (depends on your field)
• Requirements Engineering
• Eliciting requirements (interviews, workshops)
• Writing user stories, use cases, functional specs
• Prioritization techniques (MoSCoW, etc.)
• Managing scope and avoiding ambiguity
• Process Modeling & Improvement
• BPMN, flowcharts, process diagrams
• Identifying inefficiencies and bottlenecks
• Designing “as-is” vs “to-be” processes
• Technical Awareness (not coding-heavy)
• Basics of software development (Agile, Scrum, SDLC)
• APIs, databases, system integrations (at a high level)
• Familiarity with tools like Jira, Confluence
• Adaptability & Domain Learning
• Picking up new domains quickly
• Handling changing requirements
• Working across teams (tech, business, ops)

 Education

• A higher secondary education and completed higher vocational training leading to a formal or professional certification with a three-year function related experience OR a secondary education and completed advanced vocational training leading to a professional qualification or professional accreditation with five years of post-related experience.

 Language Proficiency

• Both oral and written communication in this job are conducted in English. The consultants shall be fluent in English corresponding to standard STANAG-6001 3333 (listening, speaking, reading and writing) or equivalent.

 Working Location

• Mons, Belgium

Working Policy

• 80% Off-site / 20% On-site. The deliverables will be produced off site but presented at Purchaser’s premises in Mons, SHAPE Belgium.

 Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – NATOIMS-0003

Role Background

NATO is undergoing a transformative adaptation to accelerate its digital transformation and cybersecurity posture, aligned with the Digital Transformation Implementation Strategy (DTIS). These efforts are led by the NATO Assistant Secretary General for Cyber and Digital Transformation, who oversees coherence across the NATO Enterprise ICT capabilities and services while serving as the single point of authority for cybersecurity. The Cyber and Digital Transformation Division (CDT) is tasked with executing and enforcing Enterprise-wide coherence, ensuring alignment across NATO’s initiatives, overseeing implementation and impact, and advancing work to meet NATO’s strategic objectives outlined in NATO 2030. The position is currently within Capability Coherence Section. The ACPV (Asset, Configuration, Patching, and Vulnerability) Initiative is a foundational cybersecurity project aimed at strengthening situational awareness, ompliance, incident response capabilities, and vulnerability management across NATO. This initiative is also one of NATO’s largest data-centric programs, creating a strategic framework to feed future innovations such as cybersecurity scorecards, data exploitation platforms, governance systems, and other Enterprise tools. CDT is committed to executing this program within an evolving digital environment while fostering coherence across its people, processes, and technologies. Additional information is available in the Appendix 1 to this Annex.

Role Duties and Responsibilities

• Provide analysis and recommendations to align ACPV’s objectives, outputs, and deliverables with NATO’s Digital Transformation Implementation Strategy, supporting NATO’s broader priorities for cybersecurity, situational awareness, compliance, and operational readiness.
• Collaborate and engage with NATO leadership, Nations, user communities, and external partners to ensure unified messaging, clear communication, and sustained stakeholder alignment around ACPV’s objectives, timelines, and benefits.
• Establish and oversee program governance mechanisms to ensure accountability within NATO entities and external stakeholders, actively manage interdependencies, and prioritize risks across ACPV’s lifecycle while maintaining coherence across the Enterprise.
• Design and implement frameworks and strategies to plan for ACPV’s future evolution within NATO’s digital transformation, integrating innovative tools, practices, and long-term enterprise cybersecurity objectives into its roadmap.

Essential Skills, Experience and Certifications

• At least 10 years of experience in ICT and digital-policy-related industries, including extensive experience managing complex initiatives within multinational and governmental contexts.
• Experience across different domains, functions, and C-suite level stakeholders.
• Extensive team management experience with a high level of autonomy.
• Asset, configuration, patching and vulnerability management awareness and experience.
• Understanding of the digital domain.
• Expertise in strategic communications and stakeholder engagement, especially with public and private partners across multinational environments.
• Experience managing high-visibility programs with significant budgets (€50M+).
• Experience working with NATO governance bodies, military commands, and enterprise entities.
• Deep familiarity with NCIA processes, structures, and ways of working.

Working Location

• Brussels, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Top Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004852

Role Duties and Responsibilities

• Provide support for project implementation, and delivery of infrastructure security solutions
• Ensure the stability and performance of deployed systems, services and applications post-implementation, through continuous monitoring and addressing any emerging issues in a timely manner.
• Apply approved security configurations (hardening settings), and continuously maintain the security posture of the infrastructure elements
• Contribute to remediation of CIS security findings for infrastructure elements
• Plan, deploy, and configure a variety of hardware, software, and security products;
• Perform other duties as may be required

 Essential Skills, Experience and Certifications

• Knowledge of the principles of computer and communication security, networking, and the vulnerabilities of modern operating systems and applications.
• Knowledge of and proven experience with linux OS, infrastructure as code and automation tools
• Knowledge of security technologies and solutions specific to hybrid-cloud, Secure Access Service Edge (SASE) and On-Premise DMZ capabilities
• Experience with Cyber Hygiene and the Critical Security Controls for effective cyber defence.
• Practical hands-on experience with systems administration.
• Ability to investigate and analyse complex scenarios and solve problems in innovative ways
• Excellent communication abilities, both written and verbal, with the ability to clearly and successfully articulate complex issues to a variety of audiences and teams

 Working Location

• Mons, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

About Spektrum

Spektrum is a delivery-focused organisation specialising in providing high-quality talent, workforce solutions, and service delivery capabilities to support complex client requirements across multiple sectors.

Our operating model is built around three core pillars:

• Talent Acquisition – identifying and securing the right talent

• Workforce Experience & Development – enabling, supporting, and retaining our people

• Service Delivery – ensuring consistent, high-quality execution for our clients

These functions are supported by strong business operations, including finance, compliance, and corporate services, ensuring that all activities are delivered efficiently, securely, and in line with regulatory requirements.

At Spektrum, we operate as an integrated system—aligning hiring, workforce deployment, and delivery to ensure seamless execution and measurable outcomes.

Working at Spektrum

Working at Spektrum means being part of a structured, high-performance environment where clarity, accountability, and continuous improvement are central to how we operate.

We focus on:

• Clear roles and responsibilities aligned to our operating model

• Performance-driven delivery with defined outcomes and measurable impact

• Collaboration across functions to ensure successful client and organisational outcomes

• Continuous development of skills, capability, and expertise

Our people play a critical role in delivering value to clients while contributing to the growth and evolution of the organisation.

Business Operations Manager

The Business Operations Manager is responsible for the execution and coordination of financial operations, corporate governance, compliance, and business administration activities to ensure effective organisational control, regulatory adherence, and operational efficiency. This role supports the full business support lifecycle, including financial management, reporting, compliance monitoring, risk management, and administrative governance, ensuring alignment with organisational objectives and regulatory requirements.

Responsibilities:

• Support financial planning, budgeting, and forecasting processes

• Maintain financial records, reporting structures, and statutory documentation

• Ensure compliance with financial regulations, tax laws, and corporate policies

• Support financial reporting, audits, and statutory filings

• Assist with cash flow management, working capital tracking, and cost control

• Maintain payroll, accounts payable, and accounts receivable processes

• Support implementation and maintenance of financial systems and reporting tools

• Ensure adherence to corporate governance frameworks, policies, and procedures

• Support compliance monitoring, internal audits, and risk assessments

• Maintain document management systems, records retention, and data integrity

• Support vendor and third-party compliance, including due diligence and contract governance

• Assist in compliance training, awareness programs, and internal communications

• Act as a support liaison for auditors, regulators, and external stakeholders

• Monitor regulatory changes, risks, and best practices to support process improvement

• Support collaboration across teams on financial, compliance, and administrative matters

Functional Areas:

• Financial Operations & Reporting
  • Execution of financial processes and reporting activities, including budget tracking, financial reporting, payroll, accounts payable and receivable, and statutory documentation
• Financial Planning & Analysis
  • Support financial planning and performance monitoring, including forecasting, financial analysis, cost tracking, and performance reporting
• Compliance & Governance
  • Ensure adherence to regulatory and corporate requirements through policy adherence, compliance monitoring, audit support, and regulatory tracking
• Risk Management & Internal Controls
  • Support identification and mitigation of financial and operational risks through risk assessments, internal audits, and control monitoring
• Business Administration
  • Maintain administrative processes and governance structures, including documentation management, contract governance, and operational support
• Data & Systems Management
  • Maintain financial and compliance systems and data integrity, including system updates, reporting tools, data accuracy, and record management
• Stakeholder & External Coordination
  • Support coordination with internal and external stakeholders, including auditor coordination, vendor compliance, and cross-functional collaboration
• Process Improvement
  • Enhance operational efficiency and governance processes through workflow optimisation, policy updates, and continuous improvement initiatives

Key Performance Indicators (KPIs):

• Financial Accuracy
  • Accuracy of financial reporting and audit outcomes
• Budget & Cost Control
  • Budget variance and cost management effectiveness
• Compliance & Governance
  • Compliance audit success rate and regulatory adherence
• Risk Management
  • Effectiveness of risk identification and mitigation
• Operational Efficiency
  • Timeliness of reporting and process efficiency improvements
• Data & Systems
  • Accuracy and completeness of financial and compliance data
• Stakeholder Support
  • Responsiveness to internal and external stakeholder needs

Requirements:

• Education & Experience
  • Bachelor’s or Master’s degree in Finance, Accounting, Business Administration, Law, or a related field (or equivalent experience), with 3 years of experience in finance, compliance, business administration, or corporate governance
• Skills & Expertise
  • Strong experience in financial operations, reporting, compliance, risk management, governance frameworks, and administrative processes
• Technical Knowledge
  • Familiarity with financial systems, reporting tools, compliance frameworks, and data management systems
• Right to Work
  • Candidate must have the Right to Work (RTM) in Spain
• Citizenship / Nationality
  • Must have citizenship or nationality of one of the 32 NATO nations

About Spektrum

Spektrum is a delivery-focused organisation specialising in providing high-quality talent, workforce solutions, and service delivery capabilities to support complex client requirements across multiple sectors.

Our operating model is built around three core pillars:

• Talent Acquisition – identifying and securing the right talent

• Workforce Experience & Development – enabling, supporting, and retaining our people

• Service Delivery – ensuring consistent, high-quality execution for our clients

These functions are supported by strong business operations, including finance, compliance, and corporate services, ensuring that all activities are delivered efficiently, securely, and in line with regulatory requirements.

At Spektrum, we operate as an integrated system—aligning hiring, workforce deployment, and delivery to ensure seamless execution and measurable outcomes.

Working at Spektrum

Working at Spektrum means being part of a structured, high-performance environment where clarity, accountability, and continuous improvement are central to how we operate.

We focus on:

• Clear roles and responsibilities aligned to our operating model

• Performance-driven delivery with defined outcomes and measurable impact

• Collaboration across functions to ensure successful client and organisational outcomes

• Continuous development of skills, capability, and expertise

Our people play a critical role in delivering value to clients while contributing to the growth and evolution of the organisation.

Service Delivery Coordinator

The Service Delivery Coordinator is responsible for the execution and coordination of service delivery and project operations activities, ensuring efficient delivery, resource alignment, and compliance with client and organisational requirements. This role supports the full service delivery lifecycle, including project coordination, documentation, stakeholder communication, and operational support, ensuring high-quality delivery outcomes across client engagements.

Responsibilities:

• Monitor and track project milestones, timelines, and deliverables

• Maintain project documentation, reporting structures, and compliance records

• Support project risk identification and mitigation tracking

• Coordinate communication between internal teams, clients, and stakeholders

• Support procurement, logistics, and resource coordination for projects

• Assist with project budgeting and resource allocation tracking

• Ensure compliance with contract terms, governance frameworks, and industry regulations

• Provide operational and administrative support to Service Delivery and Project Managers

• Support continuous improvement of service delivery workflows and processes

• Assist in proposal development, project setup, and contract renewals

• Maintain accurate project data and reporting within systems and tools

Functional Areas:

• Service Delivery Support
  • Coordination of project delivery activities, including timeline tracking, task coordination, and delivery monitoring
• Project Documentation & Reporting
  • Maintain project records and reporting structures, including documentation management, reporting updates, and compliance records
• Stakeholder Coordination
  • Support communication across teams and clients, including meeting coordination, communication tracking, and stakeholder updates
• Operations & Logistics
  • Support operational execution of projects, including procurement coordination, logistics support, and resource tracking
• Compliance & Governance
  • Ensure adherence to contractual and regulatory requirements through contract compliance checks, governance documentation, and audit support
• Financial & Resource Tracking
  • Support financial and resource oversight, including budget tracking and resource allocation monitoring
• Process Improvement
  • Enhance service delivery efficiency through workflow optimisation and process improvement initiatives

Key Performance Indicators (KPIs):

• Delivery Efficiency
  • Adherence to project timelines and milestones
• Operational Accuracy
  • Accuracy of project documentation and reporting
• Stakeholder Coordination
  • Responsiveness and communication effectiveness
• Compliance & Governance
  • Compliance audit success rate and contract adherence
• Financial Tracking
  • Accuracy of budget and resource tracking
• Process Improvement
  • Efficiency gains and workflow improvements
• Data & Systems
  • Accuracy and timeliness of system updates

Requirements:

• Education & Experience
  • Bachelor’s degree or equivalent experience, with 2 years in project coordination, operations, or business support
• Skills & Expertise
  • Experience in project coordination, documentation, stakeholder communication, and operational support
• Technical Knowledge
  • Familiarity with project management tools, reporting systems, and operational processes
• Right to Work
  • Candidate must have the Right to Work (RTM) in Spain
• Citizenship / Nationality
  • Must have citizenship or nationality of one of the 32 NATO nations

About Spektrum

Spektrum is a delivery-focused organisation specialising in providing high-quality talent, workforce solutions, and service delivery capabilities to support complex client requirements across multiple sectors.

Our operating model is built around three core pillars:

• Talent Acquisition – identifying and securing the right talent

• Workforce Experience & Development – enabling, supporting, and retaining our people

• Service Delivery – ensuring consistent, high-quality execution for our clients

These functions are supported by strong business operations, including finance, compliance, and corporate services, ensuring that all activities are delivered efficiently, securely, and in line with regulatory requirements.

At Spektrum, we operate as an integrated system—aligning hiring, workforce deployment, and delivery to ensure seamless execution and measurable outcomes.

Working at Spektrum

Working at Spektrum means being part of a structured, high-performance environment where clarity, accountability, and continuous improvement are central to how we operate.

We focus on:

• Clear roles and responsibilities aligned to our operating model

• Performance-driven delivery with defined outcomes and measurable impact

• Collaboration across functions to ensure successful client and organisational outcomes

• Continuous development of skills, capability, and expertise

Our people play a critical role in delivering value to clients while contributing to the growth and evolution of the organisation.

Talent Acquisition Specialist

The Workforce Experience & Development Specialist is responsible for the execution and delivery of workforce-related activities, including training coordination, employee and contractor experience, HR operations support, workforce mobility, and compliance processes.  This role ensures a high-quality workforce experience across the full lifecycle, supporting employees and contractors deployed across client projects while maintaining compliance with organisational standards and international regulations.

Responsibilities:

• Support the execution of workforce training and development programs

• Deliver employee and contractor engagement initiatives and support activities

• Ensure adherence to HR policies, employment laws, and internal procedures

• Support payroll processes, benefits administration, and HR systems maintenance

• Coordinate contractor onboarding, deployment, relocation, and offboarding

• Assist with visa applications, work permits, and international mobility processes

• Support security vetting and clearance application processes

• Maintain accurate workforce data, records, and documentation in HR systems

• Track workforce metrics including engagement, retention, and performance

• Act as a point of contact for workforce-related queries and support requests

• Support alignment of workforce activities with business and client requirements

Functional Areas:

• Workforce Support
  • Coordination and execution of workforce lifecycle processes, including onboarding and offboarding coordination, documentation management, employee and contractor support, and HR record maintenance
• Learning & Development
  • Support delivery of training and capability development initiatives, including training coordination, tracking completion, supporting learning programs, and maintaining training records
• Engagement & Experience
  • Support workforce engagement and experience initiatives through employee and contractor communication, engagement activities, feedback collection, and experience support
• HR Operations & Compliance
  • Ensure adherence to HR policies, processes, and legal requirements through payroll and benefits support, HR system updates, compliance checks, and policy adherence
• Workforce Mobility & Security
  • Support international mobility and security processes, including visa and work permit coordination, relocation support, contractor deployment, and security clearance processing
• Specialisation
  • Develop subject matter expertise in a defined area, including Learning & Development, Talent Success, HR Operations, Mobility & Compliance, or Security Clearances

Key Performance Indicators (KPIs):

• Operational Efficiency
  • Workforce onboarding and deployment timelines and response times
• Learning & Development
  • Training completion rates and capability development tracking
• Engagement & Experience
  • Employee and contractor engagement scores and feedback results
• Compliance & Accuracy
  • Compliance audit success rate and documentation accuracy
• Data & Systems
  • HR data accuracy and system update timeliness
• Retention & Stability
  • Workforce retention rates and contractor continuity

Requirements:

• Education & Experience
  • Bachelor’s degree or equivalent experience, with 2 years in HR operations, workforce support, or employee experience
• Skills & Expertise
  • Experience in training support, HR processes, workforce coordination, compliance, and employee relations
• Experience
  • Minimum 2+ years of experience in talent acquisition, sourcing, or HR business partnering
• Right to Work
  • Candidate must have the Right to Work (RTM) in Spain
• Citizenship / Nationality
  • Must have citizenship or nationality of one of the 32 NATO nations

About Spektrum

Spektrum is a delivery-focused organisation specialising in providing high-quality talent, workforce solutions, and service delivery capabilities to support complex client requirements across multiple sectors.

Our operating model is built around three core pillars:

• Talent Acquisition – identifying and securing the right talent

• Workforce Experience & Development – enabling, supporting, and retaining our people

• Service Delivery – ensuring consistent, high-quality execution for our clients

These functions are supported by strong business operations, including finance, compliance, and corporate services, ensuring that all activities are delivered efficiently, securely, and in line with regulatory requirements.

At Spektrum, we operate as an integrated system—aligning hiring, workforce deployment, and delivery to ensure seamless execution and measurable outcomes.

Working at Spektrum

Working at Spektrum means being part of a structured, high-performance environment where clarity, accountability, and continuous improvement are central to how we operate.

We focus on:

• Clear roles and responsibilities aligned to our operating model

• Performance-driven delivery with defined outcomes and measurable impact

• Collaboration across functions to ensure successful client and organisational outcomes

• Continuous development of skills, capability, and expertise

Our people play a critical role in delivering value to clients while contributing to the growth and evolution of the organisation.

Talent Acquisition Specialist

The Talent Acquisition Specialist is responsible for executing recruitment activities across the full candidate lifecycle, ensuring high-quality pipelines, compliance, and a strong candidate experience aligned with business and client needs.

Responsibilities:

• Execute recruitment processes from sourcing to placement

• Build and maintain candidate pipelines

• Screen and assess candidates

• Coordinate interviews and scheduling

• Ensure compliance of submissions and documentation

• Maintain ATS/HRIS data accuracy

• Track pipeline metrics and performance

• Support candidate engagement and experience

• Coordinate onboarding handover to workforce teams

Functional Areas:

• Recruitment Support
  • Execution of hiring processes, including job postings, scheduling, and ATS updates
• Sourcing & Pipeline
  • Build candidate pipelines through talent sourcing, outreach, and pipeline tracking
• Candidate Engagement
  • Manage candidate experience through communication, follow-ups, and relationship management
• Compliance & Submission
  • Ensure quality and compliance through CV formatting, documentation, and client submission standards
• Data & Reporting
  • Maintain recruitment data through pipeline tracking and reporting updates
• Specialisation
  • Develop expertise in a defined area such as Nation, Industry, or Profession

Key Performance Indicators (KPIs):

• Pipeline: Candidates per role

• Speed: Time-to-submit

• Quality: Interview-to-offer ratio

• Compliance: Submission accuracy

• Experience: Candidate satisfaction

Requirements:

• Education & Experience
  • Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience), with at least 2 years of experience in talent acquisition, sourcing, or recruitment operations
• Skills & Expertise
  • Strong sourcing and candidate engagement skills, experience managing recruitment processes, ability to assess candidate suitability, and understanding of the recruitment lifecycle and best practices
• Technical Knowledge
  • Experience using ATS/HRIS systems, recruitment tools (e.g. LinkedIn, job boards), and maintaining accurate recruitment data
• Right to Work
  • Candidate must have the Right to Work (RTM) in Spain
• Citizenship / Nationality
  • Must have citizenship or nationality of one of the 32 NATO nations

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – 2026-0060

Role Background

The NATO Communications and Information Academy (NCI Academy) located in Oeiras, Portugal currently delivers NATO technical and operational training on a variety of hardware and software systems. In the light of these activities, the NCI Academy is looking to outsource the delivery of name of the course training, as well as the development and updates of the training materials, the management of course iterations and to provide SME support to NATO and National HQ as required. The contractor shall make available personnel capable of providing the services specified in this Statement of Work (SoW). The intent is to obtain the services of appropriate subject matter experts who can deliver training and update training materials.

The work shall involve JTS/FAST training delivery to customers from the NATO Command Structure, NATO Force Structure, NATO member MODs, and Partners-for- Peace units and shall be conducted at the NCI Academy in Oeiras, and optionally at any of the NATO or National locations.

Role Duties and Responsibilities

• Instructor Preparation: The Contractor must prepare in advance for the iteration, including reviewing and updating the available training material, preparing the lesson, and testing the practical exercises to ensure smooth training delivery.
• Iteration Preparation: The Contractor is responsible for ensuring, the training environment is prepared and all training materials are available and up to date for the students, aligned with Coordination and Support Branch, AIRC2 Section Head and Quality Assurance.
• Course Delivery and Assessment: Successfully deliver the course iteration and complete all student assessments according to the supporting Course Control Documents (CCDs), lesson schedule, and lesson plan.
• Continuous Improvement Plan: Develop an end-of-course iteration continuous improvement plan within 5 working days of each iteration completion.
• Bug Reports and Lessons Identified: Provide bug reports and Lessons Identified within 5 working days of iteration completion.
• Align with additional instructions or Direction and Guidance (D&G) from the AIRC2 Section Head.

Essential Skills, Experience and Certifications

• Demonstrated ability to deliver training within the Academy learning environment, in accordance with SOPs (07.01.10, 07.01.24, and 07.01.28), and in line with the expected quality
• Understands with whom to coordinate and from whom they will receive direction and guidance related to course delivery and course updates - Classroom environment is fully prepared when students arrive and there shall be no delay in starting the training iteration
• The course iteration shall complete on the scheduled date and time of completion (according to the lesson plan)
• All of the learning and performance objectives shall be covered
• At least 95% of students have achieved all course objectives (summative assessment)
• Over 80% of the students are confident in their ability to apply the training provided as determined by student satisfaction surveys administered anonymously by the NCI Academy
• An average score of at least 4 out of 5 for customer satisfaction of training delivery
• Value added recommendations for continuous improvement of the course 3.8.3 Course iteration as an MTT:
• Classroom environment is fully functional when students arrive and there shall be no delay in starting the training iteration - The course iteration shall complete on the scheduled date and time of completion (according to the lesson plan)
• All of the learning and performance objectives shall be covered
• At least 95% of students have achieved all course objectives (summative assessment)
• Over 80% of the students are confident in their ability to apply the training provided as determined by student satisfaction surveys administered anonymously by the NCI Academy
• An average score of at least 4 out of 5 for customer satisfaction of training delivery
• A positive report from the host organisation about the course iteration and the conduct of the course
• Value added recommendations for continuous improvement of the course

Working Location

• Oeiras, Portugal

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Support and Procurement Agency (NSPA) is a key agency within the North Atlantic Treaty Organization (NATO) focused on providing comprehensive logistics, procurement, and support services to NATO member countries, partners, and other customers. The NSPA facilitates the collective acquisition and management of goods and services, ranging from military equipment to general supplies, enhancing the efficiency and effectiveness of NATO operations.

The agency's responsibilities include:

• Procurement
  • Managing the acquisition of a wide range of goods and services, including military equipment, supplies, and support services.
• Logistics
  • Offering logistics support such as transportation, warehousing, and distribution to ensure that NATO forces have the necessary resources when and where they are needed.
• Maintenance
  • Providing maintenance and repair services for military equipment, ensuring operational readiness, and extending the lifespan of assets.
• Project Management
  • Overseeing and implementing various projects, including infrastructure development and other support activities.

The NSPA operates under the direction of the NATO Support and Procurement Organization (NSPO), which sets the strategic goals and policies for the agency. By centralizing and standardizing procurement and logistics services, the NSPA helps NATO members achieve cost savings, improved interoperability, and enhanced operational capability.

The program

The NATO Support and Procurement Agency (NSPA) requires Project Support and Operation and Maintenance (O&M) consultancy services for implementing, operating and maintaining complex eBusiness solutions integrated in the NSPA environment, using the latest web technologies, Relational and non-Relational Databases, integration techniques and standards (synchronous and asynchrounous interfaces), cyber security layers and concepts.

Role Background

The scope of the role involves implementation, operations and maintenance of complex e-Business solutions based on Microsoft .NET technologies, relational and non-relational databases and the latest development frameworks and libraries available for web-based solutions.

 Role Duties and Responsibilities

• Implement and automate CI/CD pipelines, ensuring efficient software delivery.
• Conduct automated code inspections and security reviews using tools like SonarQube and Dependency Tracker.
• Manage and optimize on-premises Microsoft Azure DevOps Server for continuous integration, delivery, and deployment.
• Automate security practices in web-based solutions using CI/CD pipelines and ensure integration with Microsoft development tools, .NET frameworks, and C#.

 Essential Skills and Experience

• Proven experience of at least 3 years in managing Software Development Lifecycle, automation tools for implementing CI/ CD pipelines, automated code inspection and security review (such as SonarQube and Dependency Tracker).
• Experience with Microsoft Azure DevOps Server (on-premises).
• Having a strong technical background on the implementation of web-based solutions:
  • Microsoft development tools, .NET frameworks, C#
  • Database design and concepts
  • Major software architectures for web-based solutions
• Ability to explain issues at different levels of the hierarchy.
• Ability to write clear and concise reports and technical documentation.

 Language

• Proficiency in English, written and oral, equivalent to CEFR B2 or higher

Working Location

• Capellen, Luxembourg

Working Policy

• On-Site

Contract Duration

• 3 years with 2 one year extensions

Travel

• Travel to other NATO sites may be required occasionally

Security Clearance

• Valid National or NATO Secret personal security clearance

Background:

eu-LISA is the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA) manages large-scale IT systems to support the implementation of asylum, border management and migration policies in the European Union (EU). The Agency is also a front-runner for the digitalisation efforts of the EU's Justice and Home Affairs domain, building a new information architecture and contributing to the development of a new security ecosystem. Since the Agency's beginnings in 2012, eu-LISA has become the digital engine of the Schengen Area. With its activities and tasks, the Agency adds value to the EU Member States by supporting their efforts towards justice, security and freedom.

Task description:         

• Must be able to Configure, tailor, and administer IT Service Management (ITSM) tools (e.g. HP Service Manager 9) to meet the needs of the various ITSM processes
• Provide in-depth technical planning, designing, and administering of the ITSM suite of applications
• Migrate, Test, identify and correct defects
• Integrate with System management products and vendor supplied Application Programming Interfaces (APIs)
• Provide leadership in recommendations based on best practices and experience in service management
• Understanding of interactions and dependencies across IT systems

Education:      

• Minimum 3 years of relevant education (bachelor or equivalent) after the secondary school

Minimum Experience:

• Minimum 6 years of IT professional experience
• Minimum of 5 years of experience in medium to large scale implementations of ITSM tools

Additional needed qualification, knowledge and skills:

• Configuration and development experience with Service, Incident, Problem, Service Catalogue, Request, and Change Management modules in a Service Management tool
• Working knowledge of best practices and of the functionality provided by an out of box system
• ITIL/ITIL V3 Foundation Certification

Background:

eu-LISA is the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA) manages large-scale IT systems to support the implementation of asylum, border management and migration policies in the European Union (EU). The Agency is also a front-runner for the digitalisation efforts of the EU's Justice and Home Affairs domain, building a new information architecture and contributing to the development of a new security ecosystem. Since the Agency's beginnings in 2012, eu-LISA has become the digital engine of the Schengen Area. With its activities and tasks, the Agency adds value to the EU Member States by supporting their efforts towards justice, security and freedom.

Task description:         

• Ensure that all processes related to Quality management are set up and maintained;
• Maintain all documentation related to quality management;
• Support the project team and the customer on all issues related to quality management;
• Carrying out quality audits and IT processes quality assessments.
• Quality Webpage SharePoint maintenance:
• Update & maintain at the proper quality level the SharePoint webpages with all new & revised documents for each manual as well as other related items
• Maintenance of Quality Manuals/Policies and procedures

Quality Assessment Duties:

• Perform regularly quality assessments
• Maintain e-folders of all quality assessment reports conducted in the agency
• Ensure compliance with all company policies & procedures

Education:   

• Minimum 3 years of relevant education (bachelor or equivalent) after the secondary school

Minimum Experience:

• Minimum 6 years of relevant professional experience as quality consultant

Additional needed qualification, knowledge and skills:        

• Proof read communication, documents, draft emails, … etc. as needed
• Maintain high level of accuracy, confidentiality and professionalism
• Ability to create professional documents and emails
• Run reports & handle special projects as assigned
• Perform Quality related duties as assigned by the Quality Assurance Manager

Background:

eu-LISA is the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA) manages large-scale IT systems to support the implementation of asylum, border management and migration policies in the European Union (EU). The Agency is also a front-runner for the digitalisation efforts of the EU's Justice and Home Affairs domain, building a new information architecture and contributing to the development of a new security ecosystem. Since the Agency's beginnings in 2012, eu-LISA has become the digital engine of the Schengen Area. With its activities and tasks, the Agency adds value to the EU Member States by supporting their efforts towards justice, security and freedom.

Task description:        

• Coordination of the day to day delivery of all live service elements in accordance with agreed SLAs and contractual requirements
• Contribution to incident management; co-ordination of direct and indirect reports to ensure issues are investigated and rectified as swiftly as possible, whilst maintaining quality and minimising risk
• Building and maintaining strong relationships with operational peers to oversee and ensure all service lines are provided in accordance to Service Level Agreements (SLAs)
• Responsibility for ensuring effective reporting is generated when required, including detailed incident reporting
• Ensuring quality is maintained throughout the service delivery process
• Develop a good understanding of the Agency’s services operations and functional processes
• Gather and report detailed performance data against key indicators to generate actionable improvements to the quality of services offered
• Assist in support models and managing transition of projects and new services into the business as usual model
• Assist in coordinating Problem and Release management activities to ensure effective service management
• Assist in coordinating problem resolution, involving internal support groups, vendors, suppliers, customers and managing any roadblocks
• Ensures quality of Known Error records and the Knowledge Database
• Coordinates with suppliers, contractors, 3rd parties, etc. to ensure timely problem resolution and contractual fulfilment and involves Supplier Management when necessary
• Conducts Post Resolution Review of critical problems and supports in following up of their activities together with the Service Delivery Manager
• Ensures that Problem Management Key Performance Indicators (KPIs) are reported and their targets are met
• Takes escalations from Problem Coordinator and handles them accordingly

Education:       

• Minimum 4 years of relevant education (master or equivalent) after the secondary school

Minimum Experience:

• Minimum 6 years of experience in enterprise level IT environments.
• Minimum 3 years of Change/Incident/Problem Management or Project Management experience.

Additional needed qualification, knowledge and skills:        

• ITIL/ITIL V3 Foundation Certification
• People-management skills coupled with strong communication skills
• Good planning skills that go along with proper time management.
• Problem-solving skills.
• Proven communication skills with multiple levels of an organization, including interaction with senior management
• Strong influencing and relationship management skills.
• Excellent ability to manage multiple high priority efforts/ competing priorities and flexibility to adjust to changing requirements, schedules and priorities.
• Self-driven and resourceful to achieve goals independently as well as work well in groups.
• High level of IT literacy – MS Office (Word, Excel, PowerPoint).

Background:

eu-LISA is the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA) manages large-scale IT systems to support the implementation of asylum, border management and migration policies in the European Union (EU). The Agency is also a front-runner for the digitalisation efforts of the EU's Justice and Home Affairs domain, building a new information architecture and contributing to the development of a new security ecosystem. Since the Agency's beginnings in 2012, eu-LISA has become the digital engine of the Schengen Area. With its activities and tasks, the Agency adds value to the EU Member States by supporting their efforts towards justice, security and freedom.

Task description:         

• Develop test strategies
• Develop test processes, procedures and documentation
• Develop test acceptance criteria
• Perform testing activities on technical products,
• Report problems or failures leading to suggestions to improve or perfect the technical products
• Use/develop test tools and performs test automation activities
• Interact with project teams and other stakeholders in the framework of the tests organization and activities.

Education:       

• Minimum 3 years of relevant education (bachelor or equivalent) after the secondary school

Minimum Experience:

• Minimum 6 years of relevant IT experience and minimum 5 years of testing experience

Additional needed qualification, knowledge and skills:         

• International Software Testing Qualifications Board (ISTQB) Foundations Level certificate
• ITIL/ITIL V3 foundations certification
• Database skills, mainly in Oracle and SQL Server
• Experience with WebLogic
• Good experience with different Operating Systems, with emphasis on Unix variants
• Good understanding of object oriented programming, J2EE architecture
• Knowledge of automated testing tools, like WinRunner, QTP, Rational Robot, etc.
• Must demonstrate an understanding of IP networking, protocols such as HTTP and HTTPS, firewalls, routers, etc.
• Proven ability to manage and prioritize multiple, diverse projects simultaneously
• Must be flexible, independent and self-motivated
• Punctual, Regular and consistent attendance
• Good knowledge of project management standards and techniques
• Good technical knowledge on the projects aspects.
• Good reporting methods.
• Strong understanding of project management and support issues including managing risks issues quality and actions logs.
• Solid understanding of testing practices
• Strong cross group collaboration abilities
• Excellent problem solving, debugging/troubleshooting skills

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Joint Warfare Centre (JWC) is a NATO establishment focused on improving the Alliance's operational capabilities through training and exercises. Located in Stavanger, Norway, the JWC plays a critical role in preparing NATO forces for future challenges by:

• Training and Exercises
  • Conducting large-scale, joint operational-level training events, simulations, and exercises to enhance interoperability among NATO member nations.
• Doctrine Development
  • Contributing to the development and refinement of NATO doctrines and concepts by providing feedback and insights from exercises and training activities.
• Operational Support
  • Offering expert support to NATO operations, missions, and exercises, ensuring that lessons learned are integrated into future training and planning.

 The JWC supports NATO's overall strategic objectives by ensuring that its forces are well-prepared and capable of responding to various global threats and challenges.

The program 

To deliver each full exercise cycle the JWC relies heavily on an Exercise Control (EXCON) structure. EXCON staff members are drawn from several backgrounds and units including JWC staff, NATO component commands, Training Audience (TA) Headquarters, Partner Nations and other augmenters’ positions. EXCON has both direction and control functions which allow it to establish the conditions needed by the TA to achieve the exercise aim and objectives. EXCON size and structure is flexible and is shaped to the requirement of each phase of exercise delivery. When it is not possible to fill a position from military sources, the JWC has the option to source a contractor to fill a position. Not all contracted positions are required for each phase of each exercise.

Role Background

The IO/NGO coordinator is an important player within all NATO exercises and responsible to ensure a realistic IO/NGO play. Hereby coordinating with the approved IO/NGO participating in the exercise

Role Duties and Responsibilities

• Provide subject matter expertise of IO/NGOs, to ensure they are realistically integrated into the exercise.
• Coordinate and support IO/NGO during the exercise to ensure appropriate interaction with the Training audience.
• Develop a basic Concept of Operations for humanitarian, civil society and human rights issues in the conflict, reflecting tasking for other non-military representatives. If required, develop and present plans.
• Act as the focal point for the training audience for all matters relating to the international humanitarian response, human rights issues and civil society issues.
• Coordinate humanitarian, human rights and civil society matters with all appropriate representatives and provide realistic documents.
• Understand and provide recommendations for improvement in the representation of humanitarian, human rights and civil society issues to refine or improve the scenario.
• Interact within the exercise as representatives for fictitious IO/NGOs and provide all relevant documentation.
• Understand and analyse developing training audience plans and documentation and their impacts on IO/NGOs.

Essential Skills and Experience

• Demonstrated and significant experience (i.e. in excess of 5 years in the past 20) of working at the senior levels of an (humanitarian) international (non-) governmental organization
• Demonstrate 3 years’ experience in the last 10 working at senior managerial level within an IO/NGO.
• Demonstrate interaction with or working alongside NATO at operational level for a minimum of 3 years.

Language

• Business English

Working Location

• Stavanger, Norway
• Remote work may be requested on an ADHOC per requirement basis

Working Policy

• Each exercise support requirement is anticipated to be 5 to 15 working days per event
• On-Site, unless otherwise specified with up to 12-hour days
• If out of normal hours work is required, this will be requested on a per requirement basis

Travel

• Any associated travel costs to and from your home location to participate in the activity will be covered by Spektrum

Security Clearance

• Valid National or NATO Secret personal security clearance

Background:

eu-LISA is the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA) manages large-scale IT systems to support the implementation of asylum, border management and migration policies in the European Union (EU). The Agency is also a front-runner for the digitalisation efforts of the EU's Justice and Home Affairs domain, building a new information architecture and contributing to the development of a new security ecosystem. Since the Agency's beginnings in 2012, eu-LISA has become the digital engine of the Schengen Area. With its activities and tasks, the Agency adds value to the EU Member States by supporting their efforts towards justice, security and freedom.

Task description:         

• Define security configuration and operations standards for security systems and applications, including policy assessment and compliance tools, network security appliances, and host- based security systems
• Develop and validate baseline security configurations for operating systems, applications, and networking and telecommunications equipment
• Perform internal and external technical control and vulnerability assessments to identify control weaknesses and assess the effectiveness of existing controls, and recommend remedial action
• Perform source code reviews
• Perform network and application penetration testing ( Black box, Grey box and White box)
• Defining detailed security architecture
• Performing technical security audits
• Perform log analysis and security monitoring
• Perform IT infrastructure/ Application Security configuration reviews
• Design and implement technical security mechanisms and technologies
• Design and develop technical security standards and procedures

Education:       

• Minimum 4 years of relevant education (master or equivalent) after the secondary school

Minimum Experience:

• Minimum 6 years of relevant professional experience in IT Security

Additional needed qualification, knowledge and skills:         

• Expected to possess advanced knowledge of/in:
• Security best practice guidelines (ISO 27001, NIST, SANS Top 20 OWASP, etc.)
• Good practice in the secure configuration of servers, network devices and applications
• Networking protocols and application communications
• Network analysis tools
• Securing Unix and Windows operating systems
• Securing middleware and applications.
• Network penetration testing
• Web application penetration testing
• Vulnerability assessments
• Forensic image collection and analysis
• Managing/deploying the following security technologies: Firewalls; IDS/IPS - Intrusion detection/Prevention Systems, SIEM – Security information and event management; IAM – Identity and access management; APT – Advanced Persistent threat detection; DLP – Data loss prevention; VA – Vulnerability Analysis and mitigation; PKI – Public key infrastructure; Virtual environments; Endpoint security; Mobile security; Communications and data encryption ; Remote access methods; Backup and disaster recovery methodologies; Patch management technologies and processes; Wireless protocols and services
• Open Web Application Security Protocol (OWASP) and secure software development standards
• Performing security code reviews.
• Security monitoring, threat detection and incident response;
• Proactively and iteratively searching through networks and applications to detect and isolate advanced threats that evade existing security solutions (Cyber threat hunting);
• Security operations engineering (e.g. implementation of defensive measures, threat intelligence production);
• Linux administration, TCP/IP, Network Security.
• Security configuration reviews of IT Infrastructure and security devices, OS, Databases etc.
• Expected to possess one or more of the following qualifications:
• Certified Information Systems Security Professional with Information Systems Security Architecture Professional concentration (CISSP-ISSAP)
• Certified Information Security Manager (CISM)
• Certified Information Systems Auditor (CISA)
• OSCP, OSCE, GPEN, CEH, CCNA, CCNP

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C002369/14

Role Duties and Responsibilities

The Service Engineer is responsible for the day-to-day delivery of the service within the agreed performance levels. (S)He is the POC and resolves the Incidents and Service Requests related to the printing service and coordinates technical activities with local and remote IT support units. (S)He maintains working relationship with external contractors in close coordination with the Service Delivery Manager.

Essential Skills, Experience and Certifications

• Proven experience in IT Service Delivery
• Working knowledge of Enterprise Level printing software (i.e. Uniflow)
• Previous Experience in supporting 'Follow Me' printing solutions
• Work Experience (5+) with the Management of multiple print servers at remote locations
• Proven experience handling customer and vendor relationship
• Working knowledge of ITIL and its processes
• Proficient in the creation and maintenance of Service documentation (Standard Operation Procedures and Instructions)

Desirable Skills, Experience and Certifications

• Previous experience in multinational environments.

Working Location

• Braine-l'Alleud, Belgium

Working Policy

• On-site

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Cosmic Top Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We seek personnel to join our team and support key client projects.

Introduction

The Automated Integrated Product Support (IPS) Programme Office (LN) of the NATO Support and Procurement Agency (NSPA) is responsible to provide responsive, effective and cost-efficient electronic, automated and integrated logistic support on behalf of NATO or NATO Member Nations.

NDSS is an automated and integrated logistics software support tool designed, developed and supported by NSPA. It covers the main logistic functionalities such as item management, stock management, requisitioning, procurement, fleet management, transport request, maintenance and repair, property accounting and property disposal.

The modules of the application software are written in PowerBuilder and Microsoft .Net, and are implemented in a client/server environment. Web front-end of NDSS is implemented using 3-tier Architecture.

NDSS is active in 31 user organizations across NATO and areas of NATO operations.

NSPA is involved in different development projects regarding the functional evolution of NDSS and its maintenance and is also involved in the support of other integrated logistics tools.

The contracted staff shall assist NDSS team in developing and implementing different projects based on PowerBuilder and .Net technologies.

Role Responsibilities

The IT System Engineer shall work within the platform team dedicated to the infrastructure support and maintenance. He / she shall be in charge of the infrastructure and shall have the following tasks and responsibilities:

• Management and support of the entire IT infrastructure (day to day management + problem solving)
• Management of backups of files, exchange, SQL Database, virtual machines
• Administration and management of the virtual IT infrastructure based on fully redundant and highly available VMware Vsphere and HyperV (for VDI solution) clusters
• Management of Microsoft failover cluster
• Management of Security and Anti-virus protection
• Management of Exchange infrastructure and servers
• Management of Active Directory, Group Policy, Domain Name Server (DNS), Remote Desktop Services (RDP)
• Management of products updates via WSUS (Microsoft and VMWare)
• Maintenance of the Local Area Network (LAN) components
• Migration of existing Virtual Machines (VMs) and physical servers
• Analysis and proposal of IT solutions to fulfil customer needs

Required Skills and Experience

• 7 years of IT experience and 5 years information systems (IS) experience particularly in the design and management of complex IT infrastructures including network and security.
• Knowledge of IS hardware and software and be able to be familiar with / not reluctant to perform a hardware mechanical assembly.

Professional experience with minimum 5 years:

• • Microsoft Operating System (both server and workstation versions)
  • Active Directory Multi-site Management (including DNS, DHCP, GPO)
  • Remote Desktop Services 2016 / 2019, RDS farm (terminal server)
  • VDI (virtual desktop infrastructure)
  • Virtualization concepts, VMWARE vSphere (version 6 or later) multi-site cluster provisioning and management
  • Multi-site datacenters, full redundancy, vMotion, High Availability (HA), Data Release Sequence number (DRS), synchronous replication
  • Storage Area Network (SAN), multi-site cluster (load balancing), Internet Small Computer System Interface (ISCSI) with replication capability
  • Backup software (Arcserve, VEEAM or equivalent tools)
  • Mcafee client protection (or equivalent)
  • Mcafee ePO central console (or equivalent)
  • Analysis and design of complex IT infrastructures
  • Analysis of problems/troubleshoot as well as root causes to coordinate solutions

Professional experience with minimum 3 years:

• • VMware Center Operations (VCOPS)
  • Hyper-V (2012 based or later) multi-site cluster
  • TCP / IP Routing, VLAN
  • Security update (via WSUS or equivalent tool)
  • Network Attached Storage (NAS) technology
  • Failover cluster
  • Microsoft Network Load Balancing
  • Microsoft Exchange Version 2019
  • Microsoft SQL Server 2016
  • Installation, use and maintenance of LAN based personal computer installations

Soft Skills:

• • Communication
  • Team Player
  • Autonomy
  • Responsiveness
  • Adaptability
  • Good interpersonal skills 

Preferred Skills and Experience  

• Windows server 2016 certification
• Microsoft Exchange certification

Security Clearance

• National Secret or NATO Secret Clearance

Language Requirements

• Mandatory English – STANAG 6001 SLP 3333
• French desirable

Work Arrangement

• Onsite - Capellen, Luxembourg.
• 215 working days per year
• 40 working hours per week, Monday to Friday.

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Joint Warfare Centre (JWC) is a NATO establishment focused on improving the Alliance's operational capabilities through training and exercises. Located in Stavanger, Norway, the JWC plays a critical role in preparing NATO forces for future challenges by:

• Training and Exercises
  • Conducting large-scale, joint operational-level training events, simulations, and exercises to enhance interoperability among NATO member nations.
• Doctrine Development
  • Contributing to the development and refinement of NATO doctrines and concepts by providing feedback and insights from exercises and training activities.
• Operational Support
  • Offering expert support to NATO operations, missions, and exercises, ensuring that lessons learned are integrated into future training and planning.

 The JWC supports NATO's overall strategic objectives by ensuring that its forces are well-prepared and capable of responding to various global threats and challenges.

The program 

To deliver each full exercise cycle the JWC relies heavily on an Exercise Control (EXCON) structure. EXCON staff members are drawn from several backgrounds and units including JWC staff, NATO component commands, Training Audience (TA) Headquarters, Partner Nations and other augmenters’ positions. EXCON has both direction and control functions which allow it to establish the conditions needed by the TA to achieve the exercise aim and objectives. EXCON size and structure is flexible and is shaped to the requirement of each phase of exercise delivery. When it is not possible to fill a position from military sources, the JWC has the option to source a contractor to fill a position. Not all contracted positions are required for each phase of each exercise.

Role Background

The Intelligence (INTEL) support area simulates the NIFC (NATO Intelligence Fusion Centre). NIFC supports the exercise execution with full-spectrum, multi-domain operational and strategic intelligence, which is enabled by a wide range of intelligence disciplines, simulated national collection capabilities, and relevant subject matter expertise. INTEL creates the situational awareness for EXCON on intelligence matters and provides TAs with a RFI process and an array of resources to maximize training value.

Role Duties and Responsibilities

• Grant robust overall strategic situational awareness
• Understand exercise and training objectives and ensure their representation of the scenario supports the training audience’s achievement of those objectives.
• Assist JWC EXCON INTEL in the development of NIFC strategic and operational level scenario documents tailored to the TA and TO of exercise.
• In accordance with JWC EXCON INTEL Chief’s guidance and management, and with all necessary coordination, generate appropriate exercise material to provide a challenging and realistic problem set to the TA in line with the TO and scenario.
• Support the TA achievement of TO, through tailored and accurate delivery of scenario intel-related information.
• Quickly read, digest, analyse and understand the comprehensive strategic/operational environment and situational awareness as depicted in the scenario documentation provided by JWC.
• Understand and provide recommendations for improvement in the strategic/operational intelligence to refine or improve the scenario.
• Be prepared to update and amend exercise and scenario documentation during the course of the exercise in order to ensure training objectives continue to be met.
• Produce agendas, written speaking notes and minutes of meetings in support of scenario building, communication/coordination and knowledge management.
• Monitor TA activity and output so as to provide timely feedback to JWC EXCON staff to amend and adapt the exercise as required.
• Under JWC EXCON INTEL Chief’s guidance and management, be prepared to supply updates to JWC documentation to ensure representation of latest adversary doctrine/TTPs in area of intelligence subject matter expertise.
• Attend JWC EXCON meetings as dictated by the EXCON battle rhythm and JWC EXCON INTEL Chief, providing NIFC Intelligence SME advice as required.
• On request, provide feedback to JWC permanent staff for the improvement of NATO exercise processes.
• Provide subject matter expertise in JISR Collection Management (CM), acting as NIFC CM to realistically represent the NIFC CM exercise processes and agreed collection capabilities within the scenario to the Training Audience (TA).
• Be prepared to assist JWC EXCON INTEL in the development of strategic and operational level JISR CM scenario documents tailored to the training audience and exercise.
• Understand and provide recommendations for improvement in JISR CM to JWC EXCON INTEL in terms of refine or improve the scenario.
• IAW with AJP-2.7 & AJP-2.1 in addition to AJP-3 and MC 348/AD 065-011, understand and analyse developing TA JISR planning process, Intelligence Collection Plans (ICP), TA Operational orders & documentation, Collection Task Lists (CTL) and their impacts on the Commander’s decision-making process and TO.
• Act as the focal point for the training audience for JISR CM matters during exercise preparation and execution to include advice on Nations National Intelligence (NNI) capabilities & tasking processes, SPACE collection, Operational sensor capabilities and the JISR collection tasking processes.
• Provide JISR support and advice within EXCON & OPFOR during MMIDWS and or MMSWS in line with scenario settings and agreed exercise collection capabilities ITO provide guidance for likely TA understanding of the OPFOR Plan and contribute to the identification of a realistic/agreed BDA reporting concept based on TA JISR sensor capabilities and likely CTL submissions.
• Coordination Requirements:
  • Within EXCON JISR CAX Team to confirm NATO (Blue Book) sensor configuration and NNI (SPACE) simulation replication.
  • Within EXCON Targeting to ensure that JISR tasking and execution can be synchronized to support TA Targeting TO.
  • Within EXCON SPACE Response Cell to ensure NNI Requests can be serviced and reporting formats are appropriate.
  • Within Chief JWC EXCON INTEL & LOCON Response Cells (ISR) confirm JISR CM processes and associated reporting outputs together with possible contributions to the DIU during exercise and preparation and execution.
  • Develop a basic Concept of Operations for the use of NNI sources & agencies in the conflict, reflecting NATO Collection Requests (CRs) to Nations. If required, develop and present plans.
  • Close coordinate with the NIFC analysts and contribute to the DIU production to ensure strategic intelligence reporting as well as NNI is reflected within DIU itself.
  • Ensure the JISR intelligence reporting from the EXCON LOCON Response Cells reflects TA tasking and that the reporting is reflected in the appropriate formats and through the agreed communication systems or software applications.
  • Act as NIFC CM in meetings with the TA during the exercise, whether face to face, by VTC, phone, email or letter.

Essential Skills and Experience

• Demonstrated 3 years’ experience in the last 10 years with working in a National or NATO Strategic or Operational level Command as JISR Collection Manager (or similar post).
• Demonstrated 3 years’ experience in the last 10 years operational knowledge of Intelligence, either as a Military Officer or as a civilian.
• Completion of the following courses:
  • NATO Intelligence Course or National equivalent
  • NATO IRM & CM Course or National equivalent.
  • NATO Intelligence Warning System (NIWS) Course or demonstrated working knowledge and experience within the last 5 years.
  • NATO Comprehensive Understanding of the Operating Environment (CUOE) Process
  • NATO Intelligence Warning System (NIWS)
• Demonstrated participation in NATO and/or international strategic planning exercises and operations as intelligence SME in the last 10 years.
• Demonstrated 3 years’ experience in the last 10 years in briefing senior leaders at strategic/operational level in a National or Multinational environment.
• Competent in Microsoft Word, Excel, SharePoint, Outlook and PowerPoint
• Regular user of the following functional systems:
  • INTEL-FS
  • TOPFAS
  • BICES

Language

• Business English

Working Location

• Stavanger, Norway

Working Policy

• On-Site

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Joint Warfare Centre (JWC) is a NATO establishment focused on improving the Alliance's operational capabilities through training and exercises. Located in Stavanger, Norway, the JWC plays a critical role in preparing NATO forces for future challenges by:

• Training and Exercises
  • Conducting large-scale, joint operational-level training events, simulations, and exercises to enhance interoperability among NATO member nations.
• Doctrine Development
  • Contributing to the development and refinement of NATO doctrines and concepts by providing feedback and insights from exercises and training activities.
• Operational Support
  • Offering expert support to NATO operations, missions, and exercises, ensuring that lessons learned are integrated into future training and planning.

 The JWC supports NATO's overall strategic objectives by ensuring that its forces are well-prepared and capable of responding to various global threats and challenges.

The program 

To deliver each full exercise cycle the JWC relies heavily on an Exercise Control (EXCON) structure. EXCON staff members are drawn from several backgrounds and units including JWC staff, NATO component commands, Training Audience (TA) Headquarters, Partner Nations and other augmenters’ positions. EXCON has both direction and control functions which allow it to establish the conditions needed by the TA to achieve the exercise aim and objectives. EXCON size and structure is flexible and is shaped to the requirement of each phase of exercise delivery. When it is not possible to fill a position from military sources, the JWC has the option to source a contractor to fill a position. Not all contracted positions are required for each phase of each exercise.

Background

The Targeting Support Area generates all targeting products, specifically in CAX, to ensure all targeting activity is arranged and in line with the Joint Plans and Schemes of Manoeuvre by both OPFOR and BLUFOR. All targeting activity is coordinated with RC/LOCON and TA targeting process.

Role Duties and Responsibilities

Planning and Scripting phases:

• Responsible for Target List management within campaign synchronization.
• Responsible for target development, HVI (High Value Individual) development, Electronic Target Folder (ETF) preparation, target imagery management and combat assessment.
• Quickly read, digest, analyse and understand the targeting campaign as depicted in the scenario documentation provided by JWC.
• Understand and analyse developing training audience plans, decisions and documentation and their further impacts on the targeting campaign.
• Undertake any other duties as directed by the JWC Chief Targeting or his designated deputy as can reasonably be expected within the exercise.

Additional tasks during Execution (Block E):

• Responsible for the managing of the JTS DB in support of the Deliberate/Dynamic Targeting process.
• Responsible for coordinating and integrating targeting prosecution/effects through the FAST (Functional Area Service for Dynamic and Time-Sensitive Targeting) tool.
• Monitor any update of the combat assessment process.
• Responsible for Target List updates according to CAX, OPFOR and Response Cells inputs.

Essential Skills and Experience

• National and/or NATO trained targeteer with 3 years of operational targeting experience.
• Good working knowledge of JTS (Joint Targeting System), user functions to include data migration between JTS and INTEL-FS and JTLS.
• Good working knowledge of JTS DB Manager functions including data import/export, user account configuration, use of mapping applications.
• Proficiency in Target Material Production and integration of targeting products into JTS.
• Good working knowledge of FAST basic user functions to include user account configuration and linking FAST with JTS.
• Working knowledge of INTEL-FS (basic user) and associated exercise data.

Language

• Business English

Working Location

• Stavanger, Norway
• Remote work may be requested on an ADHOC per requirement basis

Working Policy

• Each exercise support requirement is anticipated to be 5 to 15 working days per event
• On-Site, unless otherwise specified with up to 12-hour days
• If out of normal hours work is required, this will be requested on a per requirement basis

Travel

• Any associated travel costs to and from your home location to participate in the activity will be covered by Spektrum

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Joint Warfare Centre (JWC) is a NATO establishment focused on improving the Alliance's operational capabilities through training and exercises. Located in Stavanger, Norway, the JWC plays a critical role in preparing NATO forces for future challenges by:

• Training and Exercises
  • Conducting large-scale, joint operational-level training events, simulations, and exercises to enhance interoperability among NATO member nations.
• Doctrine Development
  • Contributing to the development and refinement of NATO doctrines and concepts by providing feedback and insights from exercises and training activities.
• Operational Support
  • Offering expert support to NATO operations, missions, and exercises, ensuring that lessons learned are integrated into future training and planning.

 The JWC supports NATO's overall strategic objectives by ensuring that its forces are well-prepared and capable of responding to various global threats and challenges.

The program 

To deliver each full exercise cycle the JWC relies heavily on an Exercise Control (EXCON) structure. EXCON staff members are drawn from several backgrounds and units including JWC staff, NATO component commands, Training Audience (TA) Headquarters, Partner Nations and other augmenters’ positions. EXCON has both direction and control functions which allow it to establish the conditions needed by the TA to achieve the exercise aim and objectives. EXCON size and structure is flexible and is shaped to the requirement of each phase of exercise delivery. When it is not possible to fill a position from military sources, the JWC has the option to source a contractor to fill a position. Not all contracted positions are required for each phase of each exercise.

Background

The Targeting Support Area generates all targeting products, specifically in CAX, to ensure all targeting activity is arranged and in line with the Joint Plans and Schemes of Manoeuvre by both OPFOR and BLUFOR. All targeting activity is coordinated with RC/LOCON and TA targeting process

Role Duties and Responsibilities

Execution (Block E):

• Responsible for generating injects to stimulate JTST incidents and processes in support of the EXCON Targeting Cell.
• Responsible for generating JTST targeting materials including Intel reports, imagery, and pre-scripting JCHAT.
• Quickly read, digest, analyse and understand the targeting campaign as depicted in the scenario documentation provided by JWC.
• Understand and analyse developing training audience plans, decisions and documentation and their further impacts on the targeting campaign.
• Monitor training audience activity and output so as to provide timely feedback to JWC Exercise Control staff to amend and adapt the exercise as required.
• Undertake any other duties as directed by the JWC Chief Targeting Cell or his designated deputy as reasonably expected within the exercise.
• Provide feedback to JWC permanent staff on request for the improvement of NATO exercise processes.

Essential Skills and Experience

• National and/or NATO trained targeteer with 3 years of operational targeting experience.
• National or NATO trained targeteer with Intel and ISR background.
• Must be familiar with all-source intelligence reporting and NATO intel process and procedures.
• Good knowledge of operational and tactical-level staff processes and campaign synchronization.
• Good knowledge of JTS (Joint Targeting System), FAST (Flexible Advanced C2 Services for Time-Sensitive Targeting), JCHAT, NATO CDE (Collateral Damage Estimation) methodology and targeting doctrine.

Language

• Business English

Working Location

• Stavanger, Norway
• Remote work may be requested on an ADHOC per requirement basis

Working Policy

• Each exercise support requirement is anticipated to be 5 to 15 working days per event
• On-Site, unless otherwise specified with up to 12-hour days
• If out of normal hours work is required, this will be requested on a per requirement basis

Travel

• Any associated travel costs to and from your home location to participate in the activity will be covered by Spektrum

Security Clearance

• Valid National or NATO Secret personal security clearance

Background:

eu-LISA is the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA) manages large-scale IT systems to support the implementation of asylum, border management and migration policies in the European Union (EU). The Agency is also a front-runner for the digitalisation efforts of the EU's Justice and Home Affairs domain, building a new information architecture and contributing to the development of a new security ecosystem. Since the Agency's beginnings in 2012, eu-LISA has become the digital engine of the Schengen Area. With its activities and tasks, the Agency adds value to the EU Member States by supporting their efforts towards justice, security and freedom.

Task description:         

• Provide subject matter expertise on biometric matching operations, workflows and staffing issues for a proposed program in support of international security
• Collaborate on project development as a biometric/technical AFIS operations subject matter expert. Evaluation and reporting of biometric workflows, efficiencies, and quality control issues enabling the documentation of improved workflows and methodologies
• Participate in the development of a written technical proposal and supporting documents
• Support the operations helping in investigating false rejection and false acceptance cases and follow-up of the issues with the vendors

Education:       

• Minimum 3 years of relevant education (bachelor or equivalent) after the secondary school

Minimum Experience:

• 4 years of professional experience in IT, including 2 years using 3M-Cogent, Morpho/IDEMIA or equivalent AFIS technology (for large-scale IT systems)
• 1 or more of the above years’ experience in biometric workflow and/or technical operations with AFIS/biometric systems supporting border control

Additional needed qualification, knowledge and skills:         

• Experience in image processing of flat, rolled tenprint and latent fingerprints using Automatic Fingerprint Identification Systems
• Familiarity and understanding of fingerprint and facial matching algorithms and database management concepts highly desired

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We seek personnel to join our team and support key client projects.

Introduction

The Automated Integrated Product Support (IPS) Programme Office (LN) of the NATO Support and Procurement Agency (NSPA) is responsible to provide responsive, effective and cost-efficient electronic, automated and integrated logistic support on behalf of NATO or NATO Member Nations.

NDSS is an automated and integrated logistics software support tool designed, developed and supported by NSPA. It covers the main logistic functionalities such as item management, stock management, requisitioning, procurement, fleet management, transport request, maintenance and repair, property accounting and property disposal.

The modules of the application software are written in PowerBuilder and Microsoft .Net, and are implemented in a client/server environment. Web front-end of NDSS is implemented using 3-tier Architecture.

NDSS is active in 31 user organizations across NATO and areas of NATO operations.

NSPA is involved in different development projects regarding the functional evolution of NDSS and its maintenance and is also involved in the support of other integrated logistics tools.

The contracted staff shall assist NDSS team in developing and implementing different projects based on PowerBuilder and .Net technologies.

Role Responsibilities

The Junior .Net Developer with WinForms .Net Core background shall work with the IT development team dedicated to NDSS / ILSS software. Involved in the maintenance and development of .Net applications, knowledge and experience in that domain and technologies related are required. The WinForms .Net Core Developer shall have the following tasks and activities :

• Development and implementation of appropriate solutions
• Design and code software
• Writing and maintenance of documentation (technical and user)
• Maintenance of deployed solutions
• Design and maintenance of technical guidelines
• Contribution to integration and system tests

Required Skills and Experience

Involved in the maintenance and development of different projects, this profile must have a proven professional experience in Web development. An experience of 3 years in IT and 2 years in .Net technologies is required.

• Professional experience with minimum 2 years:
  • WinForms .Net Core 6 projects in C#
  • Microsoft Visual Studio .NET
  • Integration with SQL Server database platforms, including tables, views, stored procedures and functions

• Professional experience with minimum 1 year:
  • SQL Server Management Studio
  • Database Project in Visual Studio
  • Entity Framework
  • WCF (Windows Communication Foundation)
  • .Net WinForms controls
  • Web Services
  • IIS troubleshooting
  • Multithreading
  • TFS 2015 or equivalent tool
  • Multitier architecture – MVP Pattern

• Soft Skills:
  • Communication
  • Team Player
  • Flexibility and adaptability
  • Good interpersonal skills

Security Clearance

• National Secret or NATO Secret Clearance

Language Requirements

• Mandatory French and/or English – STANAG 6001 SLP 3333.

Work Arrangement

• Onsite - Capellen, Luxembourg.
• 215 working days per year
• 40 working hours per week, Monday to Friday.

Background:

eu-LISA is the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA) manages large-scale IT systems to support the implementation of asylum, border management and migration policies in the European Union (EU). The Agency is also a front-runner for the digitalisation efforts of the EU's Justice and Home Affairs domain, building a new information architecture and contributing to the development of a new security ecosystem. Since the Agency's beginnings in 2012, eu-LISA has become the digital engine of the Schengen Area. With its activities and tasks, the Agency adds value to the EU Member States by supporting their efforts towards justice, security and freedom.

Task description:         

• Maintain configurations for data networks.
• Install network software and hardware.
• Perform basic troubleshooting of network problems utilizing network analysers and/or sniffers and other troubleshooting tools.
• Deal with network related documentation (develop/update/review) and technical specifications.
• Maintain network monitoring and management systems.
• Monitor network security.

Education:

• Minimum 3 years of relevant education (bachelor degree or equivalent) after the secondary school

Minimum Experience:

• Minimum 2 years of relevant professional experience

Additional needed qualification, knowledge and skills:         

• Good knowledge of the principles, practices and procedures related to Local and Wide Area Networks (LAN/WAN)
• Good knowledge of network configurations
• Network (Cisco Certified Network Associate/CCNA or equivalent) and IT Service Management/ITSM qualifications (IT Infrastructure Library/ITIL, ISO/IEC 20000 or equivalent) would be advantageous
• Good knowledge of the domains of Internet-Protocol based Local and Wide Area Networks (LAN/WAN) administration, firewall administration
• Good Knowledge of Firewall/VPN/loadbalancer configuration and troubleshooting (Cisco, Juniper, F5 products are a plus)
• Good knowledge of network configuration and troubleshooting including but not limited to DNS, VLAN, IP routing, LAN, WAN, and Site to Site VPN
• Ability to understand/write/update/review documentation and technical specifications related to network infrastructures
• Ability to understand common network topologies as well as common cabling technologies and standards (fiber/copper, ethernet, etc.

Background:

eu-LISA is the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA) manages large-scale IT systems to support the implementation of asylum, border management and migration policies in the European Union (EU). The Agency is also a front-runner for the digitalisation efforts of the EU's Justice and Home Affairs domain, building a new information architecture and contributing to the development of a new security ecosystem. Since the Agency's beginnings in 2012, eu-LISA has become the digital engine of the Schengen Area. With its activities and tasks, the Agency adds value to the EU Member States by supporting their efforts towards justice, security and freedom.

Task description:

• The Project Support Officer will be responsible for a number of administrative tasks such as:
• arranging meetings and producing meeting minutes
• Set up and maintain project files
• Collect actuals data and forecasts
• Update plans
• Administer or assist the quality review process
• Administer or assist Project Board meetings
• Assist with the compilation of reports
• Contribute expertise in specialist tools and techniques
• Maintain the following records: Quality Register, Configuration Item Records, any other registers/logs delegated by the Project Manager
• Administer the configuration management procedure

Education:

• Minimum 3 years of relevant education (bachelor degree or equivalent) after the secondary school

Minimum Experience:

• Minimum 2 years of relevant professional experience, of which Minimum 1 year experience in IT project support

Additional needed qualification, knowledge and skills:

• Experience of working within a project management office utilising Prince 2 or an equivalent project management methodology is needed.
• Prince 2 foundation qualifications or an equivalent industry standard project management methodology.
• Good knowledge of project management standards and techniques
• Knowledge/Usage of project management tools.
• Good reporting methods.
• Strong understanding of project management and support issues including managing risks, issues, quality, and actions logs.
• Experience of using MS Project, MS Word, MS Excel and MS PowerPoint and the ability to utilise desktop applications.
• Experience of taking minutes and actions in meetings, at all levels.
• Experience of supporting multiple projects and project managers.
• Experience of maintaining a configuration management system acting as configuration librarian.
• Experience of creating templates for common project documentation.
• Experience in the full end-to-end IT project life cycle.

Background:

eu-LISA is the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA) manages large-scale IT systems to support the implementation of asylum, border management and migration policies in the European Union (EU). The Agency is also a front-runner for the digitalisation efforts of the EU's Justice and Home Affairs domain, building a new information architecture and contributing to the development of a new security ecosystem. Since the Agency's beginnings in 2012, eu-LISA has become the digital engine of the Schengen Area. With its activities and tasks, the Agency adds value to the EU Member States by supporting their efforts towards justice, security and freedom.

Task description:           

• Manage the web-based Enterprise Content Management (ECM) and collaboration resources used by staff and stakeholders
• Create and maintain SharePoint site collections with multiple sites, unique navigational elements, custom content types and site columns, site pages, web part pages, workflows, retention policies, and governance policies
• Work with staff and key stakeholders to define the high level solution to be delivered
• Monitor and report on usage as well as perform security audits of the systems
• Implement the final design (i.e. "look-and-feel") of the User Interface (UI) collaborating with communication staff
• Coordinate technical reviews ensuring that the application UI meets usability, functional, and client’s UI guidelines and standards
• Collaborate with governance/oversight group to align with corporate strategy
• Provide training and act as a "point of contact" for web related questions and requests.
• Produce and maintain procedural documentation.

Education:         

• Minimum 3 years of relevant education (bachelor degree or equivalent) after the secondary school

Minimum Experience:    

• Minimum 4 years of IT professional experience
• Minimum 2 years of experience in web site management
• Minimum 2 years of web page design and development experience
• 3 years of IT/System and/or web design/development experience with web design tools, including
• 2 years of SharePoint development experience.
• 1 year of SharePoint architectural design experience on an enterprise implementation
• 2 years of Microsoft administration experience on Windows operating systems. Scripting and/or Microsoft
• NET development experience[There may be overlaps in the above experience]

Additional needed qualification, knowledge and skills:          

• Experience in web site support
• Microsoft SharePoint certification or equivalent experience
• Good understanding of SharePoint and the different out of the box web parts and their functionality, InfoPath Form Services and SharePoint Designer
• Demonstrated experience translating a final design into a finished SharePoint web presence
• Knowledge of information management technologies and platforms, especially SharePoint 2010
• Experience with web design tools

Background:

eu-LISA is the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA) manages large-scale IT systems to support the implementation of asylum, border management and migration policies in the European Union (EU). The Agency is also a front-runner for the digitalisation efforts of the EU's Justice and Home Affairs domain, building a new information architecture and contributing to the development of a new security ecosystem. Since the Agency's beginnings in 2012, eu-LISA has become the digital engine of the Schengen Area. With its activities and tasks, the Agency adds value to the EU Member States by supporting their efforts towards justice, security and freedom.

Task description:         

• Plan, research, write, and edit existing or new technical guides or operational manuals
• Work closely with Infrastructure & Operations Unit Department and other cross-functional teams to ensure technical accuracy in the manuals
• Read and analyse functional specifications and technical documents to interpret overall functionality and product intricacies
• Handle multiple guides and manuals simultaneously; should be able to manage time and tasks effectively
• Adapt to changing requirements and deal with aggressive schedules
• Work independently through all stages of the Document Development Life Cycle (DDLC)
• Serve the roles of an editor and proof-reader by participating in peer reviews
• Contribute to the writing and proofreading of tender technical specifications
• Apply corporate quality standards and policies
• Ensure consistency among documents/drafts, confirming accuracy of references/footnotes/captions

Education:       

• Minimum 3 years of relevant education (bachelor degree or equivalent) after the secondary school

Minimum Experience:

• Minimum 3 years of proof reading or publishing experience, preferably with IT technical documents

Additional needed qualification, knowledge and skills:         

• Strong understanding of IT concepts and ability to quickly grasp new acronyms and technologies
• Excellent written English language skills
• PC skills and proficiency in MS Office and MS Visio
• Knowledge of MS SharePoint and wiki systems is considered advantageous
• Detail-oriented, problem-solver, self-starter requiring minimal oversight, with flexibility and good follow-through skills
• Knowledge of proof-reading and type-setting standards
• Ability to interpret and follow page layout specifications
• Expertise in language style, accuracy and speed in reading detailed material
• Must possess excellent communication skills: written and oral

Background:

eu-LISA is the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA) manages large-scale IT systems to support the implementation of asylum, border management and migration policies in the European Union (EU). The Agency is also a front-runner for the digitalisation efforts of the EU's Justice and Home Affairs domain, building a new information architecture and contributing to the development of a new security ecosystem. Since the Agency's beginnings in 2012, eu-LISA has become the digital engine of the Schengen Area. With its activities and tasks, the Agency adds value to the EU Member States by supporting their efforts towards justice, security and freedom.

Task description:         

• Develop test strategies
• Develop test processes, procedures and documentation
• Develop test acceptance criteria
• Perform testing activities on technical products,
• Report problems or failures leading to suggestions to improve or perfect the technical products
• Use/develop test tools and performs test automation activities
• Interact with project teams and other stakeholders in the framework of the tests organization and activities.

Education:       

• Minimum 3 years of relevant education (bachelor or equivalent) after the secondary school

Minimum Experience:

• Minimum 3 years of relevant IT experience and minimum 2 years of testing experience

Additional needed qualification, knowledge and skills:         

• International Software Testing Qualifications Board (ISTQB) Foundations Level exam
• Database skills, mainly in Oracle and SQL Server
• Experience with WebLogic
• Good experience with different Operating Systems, with emphasis on Unix variants
• Good understanding of object oriented programming, J2EE architecture
• Knowledge of automated testing tools, like WinRunner, QTP, Rational Robot, etc.
• Must demonstrate an understanding of IP networking, protocols such as HTTP and HTTPS, firewalls, routers, etc.
• Proven ability to manage and prioritize multiple, diverse projects simultaneously
• Must be flexible, independent and self-motivated
• Punctual, Regular and consistent attendance
• Good knowledge of project management standards and techniques
• Good technical knowledge on the projects aspects.
• Good reporting methods.
• Strong understanding of project management and support issues including managing risks issues quality and actions logs.
• Experience of taking
• Solid understanding of testing practices
• Strong cross group collaboration abilities
• Excellent problem solving, debugging/troubleshooting skills

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Joint Warfare Centre (JWC) is a NATO establishment focused on improving the Alliance's operational capabilities through training and exercises. Located in Stavanger, Norway, the JWC plays a critical role in preparing NATO forces for future challenges by:

• Training and Exercises
  • Conducting large-scale, joint operational-level training events, simulations, and exercises to enhance interoperability among NATO member nations.
• Doctrine Development
  • Contributing to the development and refinement of NATO doctrines and concepts by providing feedback and insights from exercises and training activities.
• Operational Support
  • Offering expert support to NATO operations, missions, and exercises, ensuring that lessons learned are integrated into future training and planning.

 The JWC supports NATO's overall strategic objectives by ensuring that its forces are well-prepared and capable of responding to various global threats and challenges.

The program 

To deliver each full exercise cycle the JWC relies heavily on an Exercise Control (EXCON) structure. EXCON staff members are drawn from several backgrounds and units including JWC staff, NATO component commands, Training Audience (TA) Headquarters, Partner Nations and other augmenters’ positions. EXCON has both direction and control functions which allow it to establish the conditions needed by the TA to achieve the exercise aim and objectives. EXCON size and structure is flexible and is shaped to the requirement of each phase of exercise delivery. When it is not possible to fill a position from military sources, the JWC has the option to source a contractor to fill a position. Not all contracted positions are required for each phase of each exercise.

Role Background

Opposition Force (OPFOR) SMEs simulate, coordinate and arrange all opposing actors during exercise execution. OPFOR SMEs ensure that OPFOR force composition, Joint Plan and Scheme of Manoeuvre are realistic and additionally mimic anticipated actions of an opposing force. OPFOR SMEs directly coordinate OPFOR concepts of operations to challenge allied-partner nation actions (BLUFOR) and associated major maritime, air and land formations, campaigns and decision making. OPFOR cells sit side-by-side with other functional areas in the scripting of content, to include JEMM and as required during execution, coordinate with EXCON RCs, to edit and adjust content to help guarantee maximum training value and pathway to achieve exercise-training objectives (TOs). OPFOR needs to ensure they understand BLUFOR plans and act accordingly and be prepared to dynamically scrip.

Role Duties and Responsibilities

Incident Development Workshop:

• Support Incident Development to develop storylines with appropriate level of OPFOR LAND effects.
• May be appointed as Chief OPFOR LAND cell by Chief OPFOR dependent upon specific exercise requirements and circumstances.
• Oversee OPFOR LAND incident development in the Joint Exercise Management Module (JEMM) and ensure OPFOR LAND effects in accordance with the overall OPFOR Joint Plan (OJP) and Scheme of Manoeuvre (SoM).
• Script OPFOR LAND content, to include in JEMM and, as required, edit and adjust OPFOR LAND content to ensure it is synchronized and delivered in accordance with the OJP and SoM.
• Provide guidance to OPFOR LAND scripters as required.
• Actively support assigned workshop syndicate(s) by contributing OPFOR LAND expertise.
• Specifically ensure wider understanding of OPFOR LAND implications within events, incidents, storylines and themes and identify opportunities for OPFOR LAND effects being later developed during Scripting workshop.
• Perform other OPFOR LAND tasks as directed by OPFOR command cell and OPFOR J35.
• Attend Incident Development boards, working groups and other meetings as directed by OPFOR command cell and OPFOR J35.
• Be prepared to attend OPFOR Crisis Action Team (CAT) activation at short notice or no notice in order support resolution of a critical exercise related issues.
• Coordinate and deconflict incidents with other OPFOR cells and other EXCON cells as required.
• Contribute to the OPFOR Operational Design from a LAND domain perspective.
• Coordinate CAX (Computer Assisted Exercise) and Joint Theatre Level Simulation (JTLS) requirements for OPFOR LAND forces and manoeuvres.

Scripting Workshop:

• Support MEL/MIL Scripting, including JEMM, translating guidance from OPFOR command cell and OPFOR J35 into a deliverable plan and overseeing OPFOR LAND operations across all Events, Incidents and Injects.
• May be appointed Chief OPFOR LAND cell by Chief OPFOR dependent upon specific exercise requirements and circumstances.
• Oversee OPFOR LAND scripting development, including JEMM and ensure OPFOR LAND effects are designed in accordance with the overall OPFOR Joint Plan and SoM in accordance with OPFOR command cell and OPFOR J35 Direction and Guidance (D&G).
• Coordinate with the OPFOR command cell and OPFOR J35 in order to identify and create required OPFOR LAND content, including in JEMM, to support storylines across all functional areas.
• Advice scripting syndicates on OPFOR LAND implications related to incidents and injects and develop opportunities for OPFOR LAND effects.
• Develop associated OPFOR LAND inject placeholders in JEMM to supplement storyboards, incidents and injects as required.
• Ensure that all OPFOR LAND incidents and injects in JEMM are focussed on strategic and operational level effects (not tactical).
• Synchronize OPFOR LAND injects in JEMM across the overall exercise battle rhythm.
• Perform other OPFOR LAND tasks as directed by OPFOR command cell and OPFOR J35.
• Attend Scripting Workshop boards, working groups and other meetings as directed by OPFOR command cell and OPFOR J35.
• Be prepared to attend OPFOR Crisis Action Team (CAT) activation at short notice or no notice in order support resolution of a critical exercise related issue.
• Specifically coordinate with EXCON LAND Response Cell (RC) as required.
• Coordinate, as required, with other EXCON RCs.
• Contribute to the OPFOR Operational Design and to the OPFOR Target List from a LAND domain perspective.
• Coordinate CAX (Computer Assisted Exercise) and Joint Theatre Level Simulation (JTLS) requirements for OPFOR LAND forces and manoeuvres

Execution (Block E):

• Prior to STARTEX, review JEMM database to ensure that OPFOR LAND effects and impact on each storyline is taken into account and aligned with the OPFOR Joint Plan and OPFOR SoM.
• Take regular direction and guidance (D&G) from OPFOR command cell and OPFOR J35 on dynamic changes and translate this D&G into timely OPFOR LAND effects.
• May be appointed Chief OPFOR LAND cell by Chief OPFOR dependent upon specific exercise requirements and circumstances.
• If appointed as Chief OPFOR LAND cell provide D&G to OPFOR LAND cell Battle Captains (BCs) and other staff within the cell.
• In role as Chief OPFOR LAND cell, Be Prepared To (BPT) roster OPFOR LAND BCs (mil pers only) and other cell staff (mil pers only) into a 2-shift (until midnight) or 3 shift (24/7 ops) system in order to achieve OPFOR LAND operations and effects aligned with the OPFOR Joint Plan and SoM.
• Meet daily to coordinate and deconflict critical events with other EXCON staff from OPFOR, CAX, Intel, LOCON RCs, TGTS, SOF and others as necessary to ensure that the OPFOR LAND operations and effects are accurate and aligned with the OPFOR Joint Plan and SoM. In addition, that OPFOR effects do not exceed exercise thresholds that risk derailing exercise TOs.
• Collaborate daily with OPFOR command cell and OPFOR J35 to ensure timely alignment with the latest OPFOR developments as directed by the OPFOR command cell and OPFOR J35.
• Provide daily OPFOR LAND feedback and updates to the OPFOR command cell and OPFOR J35 as required.
• Be prepared to dynamically script, in JEMM, OPFOR LAND content as required by the MEL/MIL, TA activity, OPFOR command cell and OPFOR J35 D&G.
• Perform other OPFOR LAND tasks as directed by the OPFOR command cell OPFOR J35.
• Attend Block E EXCON boards, working groups, VTCs, TELECONS and other meetings as directed by the OPFOR command cell and OPFOR J35.
• Be prepared to attend OPFOR Crisis Action Team (CAT) activation at short notice or no notice in order support resolution of a critical exercise related issue.
• Specifically coordinate with EXCON LAND Response Cell (RC) daily.
• Coordinate daily with other EXCON RCs.
• BPT brief specific OPFOR LAND issues at the daily OPFOR Huddle.
• Provide support to EXCON Targeting (TGTs) cell for Battle Damage Assessment (BDA) reporting.
• Assist with the preparation of OPFOR FRAGOs

Essential Skills and Experience

• Minimum 8 years previous military experience within the last 12 years in the operational LAND domain reaching the rank of OF3/OF4.
• Previous Company, Squadron or equivalent Branch/Department commander position at OF3 level or higher.
• Previous Staff Officer qualified and worked at 2-star (Division Level) or higher in one of the following:
  • LAND, JOINT or NATO Command Structure -or-
  • NATO Force Structure HQ in either the J2, J3, or J5 domain.
• Previous national or NATO deployment to an international operation in the LAND domain (J2/J3/J5/).
• Minimum 2-3 years’ experience in operational planning processes in respect of LAND operations.
• Competent in Microsoft Word, Excel and PowerPoint.

Education

• Higher-level Civilian, Military or Staff College Education/Degree

Language

• Business English

Working Location

• Stavanger, Norway

Working Policy

• On-Site

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – SHAPE-0027-R-A

Background

• LAWFAS is an operational concept to enhance the sharing of legal knowledge within the NATO community of interest and with NATO member nations and partners. Four inter-related parts compose it: information knowledge management concepts, energetic people, current information technology (IT), and the legal professionals in the NATO legal offices and legal offices in the Ministries of Defence and Foreign Affairs of the 32 NATO nations.
• The NATO legal community developed LAWFAS as a tool for sharing, preserving, and using legal knowledge in furtherance of NATO education and training, collaboration, and interoperability. LAWFAS uses a web-based Microsoft SharePoint (SharePoint) application to support a common document repository and collaborative tools.
• Regarding operational readiness, the LAWFAS service had been considered under the Readiness Action Plan (RAP) Minimum Military Requirements, which means that LAWFAS is meant to support NATO Force Integration Unit personnel and other RAP-related personnel.
• As detailed below, contractor services are required to curate the information in the document repository and make it readily available and usable to LAWFAS users through continual development and improvement of the platform.
• It must be noted that one of the biggest challenges NATO faces is how to effectively connect and communicate within a segmented command structure. LAWFAS is used as a tool to mitigate this challenge for the NATO legal community by bridging organizational seams and linking offices that are, in many use cases, not within the same command structure. LAWFAS encourages communication within the large NATO legal community by providing an accessible, curated repository of information (such as NATO treaties and agreements, polices, directives, and procedures) that increases common knowledge. Through the SharePoint feature of colleaguefinder, LAWFAS also offers the ability to search for and connect qualified NATO legal experts with one another. Like any SharePoint application, it also provides controlled-access spaces for active collaboration on version-controlled documents between colleagues who may be in a single office, different countries, or even on different continents.
• An important goal of LAWFAS is to build better institutional memory. Relying on the Connected Forces Initiative concepts of interoperability through expanded education and training, exercises, and better use of technology, LAWFAS is establishing procedures to retain and retrieve information that has legal significance. This is particularly critical for operations and missions where the many types of legal issues faced at the different commands and regions of the theatre require extensive documentation and thoughtful evaluation. LAWFAS can be used to access key legal information whether users are at their desk in Mons, deployed, or even sitting in the white cell during NATO exercises. Relying on the NATO Special Operations Headquarters' proven information knowledge management (IKM) concepts, and applying the NATO Headquarters document management taxonomy, LAWFAS will remain constantly available despite troop rotations, staff changes, decommissioning of commands, and the opening and closing of operational theatres.
• Initially operational only on the unclassified NATO network, LAWFAS has been deployed also on the NATO classified systems. Deploying LAWFAS on the classified network has expanded its usefulness as a tool for information sharing and collaboration for theatre locations and other operational commands connected to those systems.
• LAWFAS provides NATO with a tailored capability for distributing pre-deployment legal training, retaining lessons learned, delivering continuing legal education, and providing a way for NATO to institutionalize its legal knowledge.

Role Duties and Responsibilities

• Consolidate and publish information on LAWFAS:
  • Define publishing workflows
  • Upload and collect missing/new documents
  • Review of uploaded documents
  • Complete metadata
  • Publish reviewed documents to authorized users
• Curate information in the LAWFAS platform consistent with organizational policies and procedures for records and knowledge management and best practices.
• Provide document search and related legal research support services to OLA and other authorized LAWFAS users using LAWFAS and other databases, repositories, procedures, and forms made available pursuant to paragraph 9, above.
• Provide subject matter expert advice to guide LAWFAS development including functional implementation, data configuration management, database usability, data migration, and problem correction.
• Capture user requirements and produce use cases to guide LAWFAS functional enhancements.
• Provide of subject matter expert technical support in the event of LAWFAS project meetings, including with LAWFAS demonstration or multimedia tools.
• Develop collaboration workflows and/or workspaces for ACO OLA and other NATO entities. Prepare technical, functional, and user documentation.
• Prepare test scenarios for formal testing of LAWFAS developments.
• Archive OLA letters, agreements, and other key documents. Maintain and enforce agreed data standards and data management practices. Explore other available legal data bases for the collection and update of LAWFAS documents and OLA archives.
• Provide help desk assistance to LAWFAS users.
• Develop LAWFAS data import and export services, and prepare required reports.
• Develop and maintain reference data, templates, business rules, and workflows to meet knowledge management and information life cycle requirements.
• Develop technical solutions in liaison with appropriate NATO Communications and Information Agency (NCIA) staff.
• Develop LAWFAS sites to facilitate access to SHAPE and HQ SACT Central Repositories of International Agreements records and archives with appropriate access controls.
• Develop and prepare statistical analyses of LAWFAS data, as required.
• Assist in the preparation and development of protocol and conference related activities for LAWFAS-related NATO legal community collaboration forums.
• Create and maintain LAWFAS knowledge management resources in support of OLA newcomers, hand over take over files, legal offices SOPs, and OLA events as instructed.
• Provide LAWFAS user training.
• Perform other related paralegal and administrative support of OLA collaborative platforms and processes.

Essential Skills, Experience and Certifications

• Competency in records and knowledge management and document library curation demonstrated through relevant experience or training.
• One year of experience in the last three (3) years in supporting a common document repository and collaborative tool and platform comparable to LAWFAS as described above;
• Practical experience in the design, development, implementation, testing and maintenance of a document repository, knowledge management system, or records management system integrating new policies, processes, technology and organization;

Desirable Skills, Experience and Certifications

• Experience working in or with NATO;
• Professional knowledge of French language;
• Experience or training in databases.
• Capable of working harmoniously and tactfully in a multi-national, multi-cultural environment;
• Capable of working effectively, providing structured and organised skills;
• Good communications skills;
• Capable of working independently;
• Capable of effectively liaising with military and civilian senior management personnel.

Language

• Business English

Working Location

• Mons, Belgium

Working Policy

• On-site (with possibility of working Remote in some circumstances)

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – SHAPE-0027-R-B

Role Background

• LAWFAS is an operational concept to enhance the sharing of legal knowledge within the NATO community of interest and with NATO member nations and partners. Four inter-related parts compose it: information knowledge management concepts, energetic people, current information technology (IT), and the legal professionals in the NATO legal offices and legal offices in the Ministries of Defence and Foreign Affairs of the 32 NATO nations.
• The NATO legal community developed LAWFAS as a tool for sharing, preserving, and using legal knowledge in furtherance of NATO education and training, collaboration, and interoperability. LAWFAS uses a web-based Microsoft SharePoint (SharePoint) application to support a common document repository and collaborative tools.
• Regarding operational readiness, the LAWFAS service had been considered under the Readiness Action Plan (RAP) Minimum Military Requirements, which means that LAWFAS is meant to support NATO Force Integration Unit personnel and other RAP-related personnel.
• As detailed below, contractor services are required to curate the information in the document repository and make it readily available and usable to LAWFAS users through continual development and improvement of the platform.
• It must be noted that one of the biggest challenges NATO faces is how to effectively connect and communicate within a segmented command structure. LAWFAS is used as a tool to mitigate this challenge for the NATO legal community by bridging organizational seams and linking offices that are, in many use cases, not within the same command structure. LAWFAS encourages communication within the large NATO legal community by providing an accessible, curated repository of information (such as NATO treaties and agreements, polices, directives, and procedures) that increases common knowledge. Through the SharePoint feature of colleaguefinder, LAWFAS also offers the ability to search for and connect qualified NATO legal experts with one another. Like any SharePoint application, it also provides controlled-access spaces for active collaboration on version-controlled documents between colleagues who may be in a single office, different countries, or even on different continents.
• An important goal of LAWFAS is to build better institutional memory. Relying on the Connected Forces Initiative concepts of interoperability through expanded education and training, exercises, and better use of technology, LAWFAS is establishing procedures to retain and retrieve information that has legal significance. This is particularly critical for operations and missions where the many types of legal issues faced at the different commands and regions of the theatre require extensive documentation and thoughtful evaluation. LAWFAS can be used to access key legal information whether users are at their desk in Mons, deployed, or even sitting in the white cell during NATO exercises. Relying on the NATO Special Operations Headquarters' proven information knowledge management (IKM) concepts, and applying the NATO Headquarters document management taxonomy, LAWFAS will remain constantly available despite troop rotations, staff changes, decommissioning of commands, and the opening and closing of operational theatres.
• Initially operational only on the unclassified NATO network, LAWFAS has been deployed also on the NATO classified systems. Deploying LAWFAS on the classified network has expanded its usefulness as a tool for information sharing and collaboration for theatre locations and other operational commands connected to those systems.
• LAWFAS provides NATO with a tailored capability for distributing pre-deployment legal training, retaining lessons learned, delivering continuing legal education, and providing a way for NATO to institutionalize its legal knowledge.

Role Duties and Responsibilities

• Update and explore technical and organizational solutions for securing and assuring the data in LAWFAS;
• Administer the LAWFAS platform through creation of new accounts, reset of expired passwords, and providing training and assistance to users.
• Manage the process for publishing information using the LAWFAS platform:
  • Define publishing workflows
  • Upload and collect missing/new documents
  • Review uploaded documents
  • Complete metadata
  • Publish curated documents to authorized users
• Develop templates and processes to implement data standards for LAWFAS records.
• Develop collaboration workflows and/or workspaces for ACO OLA and other NATO entities. Prepares technical, functional and user documentation. 16.2.6 Analyse and continually improve the usability of the LAWFAS platform.
• Archiving:
• Apply the NATO Information Management Policy (NIMP)
• Contribute technical expertise to inform potential revision of the NIMP
• Define archiving workflows and processes
• Develop processes and technical solutions to manage and archive currently nondigitalized records
• Provide SME advice for the management and validation of the operational software requirements for the LAWFAS tool, such as data configuration management, database operation, data migration, and problem correction.
• Provide LAWFAS SME tools Help Desk assistance to LAWFAS’ users.
• Conduct user requirements capture and use case production for the LAWFAS functional enhancements by the software technician. Investigate and identify technical solutions in liaison with the NCIA.
• Perform general IT / CIS support for the ACO OLA in liaison with the NCIA.
• Develop workflows and workspaces to facilitate legal office collaboration with other NATO entities.
• Support LAWFAS-related conferences and meetings, providing protocol support when required.
• Provide LAWFAS user training.
• Coordinate with the SHAPE Reprographics Section in support of the above.
• Perform other related technical and administrator duties as required in support of OLA, within the general scope of LAWFAS technical and administrative support services.

Essential Skills, Experience and Certifications

• Knowledge of Information Computer Technology (ICT), with five years’ ICT experience in a comparable professional setting;
• Practical experience in the design, development, implementation, testing and maintenance of a common document repository and collaborative tool and platform integrating new policies, processes, technology and organization;
• One year experience in the last three (3) years in managing a platform comparable to LAWFAS as described above;
• Experience in functional support in the form of investigating and resolving problems, documenting solutions and implementing continual improvement processes.
• Experience demonstrating the ability to perform assigned tasks without immediate direct supervision;

Desirable Skills, Experience and Certifications

• Experience working in or with NATO;
• Experience assisting users to use a platform comparable to LAWFAS as described above.
• Capable of working harmoniously and tactfully in a multi-national, multi-cultural environment;
• Capable of working effectively, providing structured and organised skills;
• Good communications skills;
• Capable of working independently;
• Capable of effectively liaising with military and civilian senior management personnel.
• Professional knowledge of French language

Language Proficiency

• Business English

Working Location

• Mons, Belgium

Working Policy

• On-site (with possibility of working Remote in some circumstances)

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Joint Warfare Centre (JWC) is a NATO establishment focused on improving the Alliance's operational capabilities through training and exercises. Located in Stavanger, Norway, the JWC plays a critical role in preparing NATO forces for future challenges by:

• Training and Exercises
  • Conducting large-scale, joint operational-level training events, simulations, and exercises to enhance interoperability among NATO member nations.
• Doctrine Development
  • Contributing to the development and refinement of NATO doctrines and concepts by providing feedback and insights from exercises and training activities.
• Operational Support
  • Offering expert support to NATO operations, missions, and exercises, ensuring that lessons learned are integrated into future training and planning.

 The JWC supports NATO's overall strategic objectives by ensuring that its forces are well-prepared and capable of responding to various global threats and challenges.

The program 

To deliver each full exercise cycle the JWC relies heavily on an Exercise Control (EXCON) structure. EXCON staff members are drawn from several backgrounds and units including JWC staff, NATO component commands, Training Audience (TA) Headquarters, Partner Nations and other augmenters’ positions. EXCON has both direction and control functions which allow it to establish the conditions needed by the TA to achieve the exercise aim and objectives. EXCON size and structure is flexible and is shaped to the requirement of each phase of exercise delivery. When it is not possible to fill a position from military sources, the JWC has the option to source a contractor to fill a position. Not all contracted positions are required for each phase of each exercise.

Background

The JWC Grey Cell (GYC) and SIDECON RC are exercise response cell (RC) where GYC acts on behalf of non-NATO entities, countries and SIDECON on behalf of NATO countries/allies. During the planning process, they can be requested to contribute to all phases of JWC-directed exercises (ref Bi-Sc75-003). Grey Cell also represents organizations outside of the NATO command structure and additionally supports Cross Cutting Topics. National government or local governmental representatives are imbedded in both Grey and SIDONCE cells

Role Duties and Responsibilities

• Provide subject matter expertise to realistically represent a senior Minister and Deputy PM of the Affected Nation's (AN; country with NATO Forces deploying/deployed) Government to the training audience in accordance with the exercise scenario.
• To provide strategic advice and guidance on matters concerning the AN's Government perspective and political concerns to the TA.
• Ascertain that the TA is exposed to a realistic and coherent response by the AN Government and the GYC in general.
• Act as the focal point for the training audience for all Strategic matters regarding the AN during exercise preparation and execution.
• Coordinate political matters which have operational and strategic affect within the AN and EXCON team.
• Develop a basic Concept of Operations for the AN Ministry of PO in the conflict and if required, develop and present plans.
• Assist training audiences with initial planning stages by providing subject matter expertise and scenario representation to incorporate the AN Political position.
• Understand and analyse developing training audience plans and documentation and their impacts on the AN at the Political and Strategic level.
• In accordance with JWC guidance and management, and with all necessary co- ordination, generate appropriate exercise material to provide a challenging and realistic problem set to the training audience.

Essential Skills and Experience

• Demonstrate 3 years’ experience in the last 10 in the field of political decision making at Ministry of Foreign Affairs level in Africa.
• Demonstrate 3 years’ experience in the last 10 in briefing senior leaders/decision makers at the governance level in a National or Multinational environment.
• Demonstrate 3 years’ experience in the last 10 in influencing national policy making at strategic level in Africa.

Education

• A University/ Bachelor’s Degree (or equivalent)

Language

• Business English

Working Location

• Stavanger, Norway
• Remote work may be requested on an ADHOC per requirement basis

Working Policy

• Each exercise support requirement is anticipated to be 5 to 15 working days per event
• On-Site, unless otherwise specified with up to 12-hour days
• If out of normal hours work is required, this will be requested on a per requirement basis

Travel

• Any associated travel costs to and from your home location to participate in the activity will be covered by Spektrum

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Joint Warfare Centre (JWC) is a NATO establishment focused on improving the Alliance's operational capabilities through training and exercises. Located in Stavanger, Norway, the JWC plays a critical role in preparing NATO forces for future challenges by:

• Training and Exercises
  • Conducting large-scale, joint operational-level training events, simulations, and exercises to enhance interoperability among NATO member nations.
• Doctrine Development
  • Contributing to the development and refinement of NATO doctrines and concepts by providing feedback and insights from exercises and training activities.
• Operational Support
  • Offering expert support to NATO operations, missions, and exercises, ensuring that lessons learned are integrated into future training and planning.

 The JWC supports NATO's overall strategic objectives by ensuring that its forces are well-prepared and capable of responding to various global threats and challenges.

The program 

To deliver each full exercise cycle the JWC relies heavily on an Exercise Control (EXCON) structure. EXCON staff members are drawn from several backgrounds and units including JWC staff, NATO component commands, Training Audience (TA) Headquarters, Partner Nations and other augmenters’ positions. EXCON has both direction and control functions which allow it to establish the conditions needed by the TA to achieve the exercise aim and objectives. EXCON size and structure is flexible and is shaped to the requirement of each phase of exercise delivery. When it is not possible to fill a position from military sources, the JWC has the option to source a contractor to fill a position. Not all contracted positions are required for each phase of each exercise.

Role Background

The Multimedia Technical Specialist directly supports the media simulation effort by producing TV news reports based on daily D&G from Chief Media and direct coordination with an assigned TV role-player.

Role Duties and Responsibilities

Execution (Block E):

• Prior to STARTEX, review exercise scenario documentation, the latest OPFOR plan and the JEMM database for familiarization of planned media storylines.
• Record/capture and edit broadcast quality digital video/audio/still images using professional multimedia and lighting equipment and related hardware/software to produce TV news reports based on the media SOP and set deadlines.
• Coordinate daily TV news production with assigned TV role-player to determine b- roll, graphics and script requirements, shooting locations, schedule, and other technical details.
• Prepare sets as required in support of one-on-one interviews, stand-ups, and press conferences; conduct safe setup, operation, strike, and transport of multimedia equipment.
• Process, format, and digitally deliver completed multimedia products for distribution to audiences across NATO using a variety of web, cloud, and network methods.
• Coordinate all production style elements with JWC Lead Multimedia Tech to ensure access to required media drives and to confirm reports are in accordance with media SOP.
• Create/post strategic social media posts and troll activity when required based on daily D&G to support upcoming exercise play.

Essential Skills and Experience

• 5 years (in last 10 years) professional multimedia production experience using audio, video, lighting equipment, and related computer hardware/software. Experience must be related to news or story telling using video, audio and graphics.
• At least 3 years’ experience working as part of a multimedia/news production team.
• They must provide a link to an online portfolio showcasing at least 5 examples of their multimedia work with the technical details of each production including the equipment and tools used.
• Expert knowledge of Adobe Creative Suite and Microsoft Word.

Education

• Post-secondary education in multimedia related field.

Language

• Business English

Working Location

• Stavanger, Norway
• Remote work may be requested on an ADHOC per requirement basis

Working Policy

• Each exercise support requirement is anticipated to be 5 to 15 working days per event
• On-Site, unless otherwise specified with up to 12-hour days
• If out of normal hours work is required, this will be requested on a per requirement basis

Travel

• Any associated travel costs to and from your home location to participate in the activity will be covered by Spektrum

Security Clearance

Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Joint Warfare Centre (JWC) is a NATO establishment focused on improving the Alliance's operational capabilities through training and exercises. Located in Stavanger, Norway, the JWC plays a critical role in preparing NATO forces for future challenges by:

• Training and Exercises
  • Conducting large-scale, joint operational-level training events, simulations, and exercises to enhance interoperability among NATO member nations.
• Doctrine Development
  • Contributing to the development and refinement of NATO doctrines and concepts by providing feedback and insights from exercises and training activities.
• Operational Support
  • Offering expert support to NATO operations, missions, and exercises, ensuring that lessons learned are integrated into future training and planning.

 The JWC supports NATO's overall strategic objectives by ensuring that its forces are well-prepared and capable of responding to various global threats and challenges.

The program 

To deliver each full exercise cycle the JWC relies heavily on an Exercise Control (EXCON) structure. EXCON staff members are drawn from several backgrounds and units including JWC staff, NATO component commands, Training Audience (TA) Headquarters, Partner Nations and other augmenters’ positions. EXCON has both direction and control functions which allow it to establish the conditions needed by the TA to achieve the exercise aim and objectives. EXCON size and structure is flexible and is shaped to the requirement of each phase of exercise delivery. When it is not possible to fill a position from military sources, the JWC has the option to source a contractor to fill a position. Not all contracted positions are required for each phase of each exercise.

Role Background

The NATO SCR’s is to carry forward the Alliance's political-military objectives in a country, by representing the political leadership of the Alliance officially and publicly. The SCR’s role is to liaise with the authorities, civil society, representatives of the international community and neighbouring countries. When a NATO partner nation is involved, an Ambassador of a NATO country will fulfil this role. Therefor it is an important player within exercises outside NATO countries

Role Duties and Responsibilities

• Provide subject matter expertise in the political situation and attitude of required nation to realistically represent the exercise scenario to the training audience with regards to interaction between the scenario country and required nation.
• Act as the focal point for the training audience for the government of [required country] for political and diplomatic matters during exercise preparation and execution.
• Coordinate political and diplomatic operational matters with all other national and international political representatives.
• Make solicited recommendations to the JWC Exercise Control team

Essential Skills and Experience

• Demonstrate 3 years’ experience in the last 10 in the field of political decision making at Ministry of Foreign Affairs or Ministry of Defence level.
• Demonstrate 3 years’ experience in the last 10 in briefing senior leaders/decision makers at the governance level in a National or Multinational environment.
• Demonstrate 3 years’ experience in the last 10 in influencing national policy making at strategic level in the represented country.
• Have been an ambassador or defense attaché in an African country and experience as a NATO representative in the last 10 years

Education

• A University/ Bachelor’s Degree

Language

• Business English

Working Location

• Stavanger, Norway
• Remote work may be requested on an ADHOC per requirement basis

Working Policy

• Each exercise support requirement is anticipated to be 5 to 15 working days per event
• On-Site, unless otherwise specified with up to 12-hour days
• If out of normal hours work is required, this will be requested on a per requirement basis

Travel

• Any associated travel costs to and from your home location to participate in the activity will be covered by Spektrum

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting

The NATO Support and Procurement Agency (NSPA) is a key agency within the North Atlantic Treaty Organization (NATO) focused on providing comprehensive logistics, procurement, and support services to NATO member countries, partners, and other customers. The NSPA facilitates the collective acquisition and management of goods and services, ranging from military equipment to general supplies, enhancing the efficiency and effectiveness of NATO operations. 

The agency's responsibilities include: 

• Procurement: managing the acquisition of a wide range of goods and services, including military equipment, supplies, and support services. 
• Logistics: offering logistics support such as transportation, warehousing, and distribution to ensure that NATO forces have the necessary resources when and where they are needed. 
• Maintenance: providing maintenance and repair services for military equipment, ensuring operational readiness and extending the lifespan of assets. 
• Project Management: overseeing and implementing various projects, including infrastructure development and other support activities. 

The NSPA operates under the direction of the NATO Support and Procurement Organization (NSPO), which sets the strategic goals and policies for the agency. By centralizing and standardizing procurement and logistics services, the NSPA helps NATO members achieve cost savings, improved interoperability, and enhanced operational capability. 

The program

The NSPA Information and Communication Technology (ICT) services are relying on three underlying infrastructures:

Network

• Local Area Networks (LANs) to allow NSPA users to reachback ICT systems located in the NSPA datacenters.
• Wide Area Networks (WANs) to allow NSPA remote offices and mobile users to securely reach back the NSPA datacenters located in Luxembourg
• Metropolitan Area Networks (MANs) to securely interconnect NSPA datacenters and Outside Cabling Plants (OCPs) located in Luxemourg.

Unified Communication (UC)

• Video Teleconferencing (VTC) systems,
• Telephony systems composed of PBX, voice gateways, deskphones, softphones, mobile phones and smartphones.
• Interfaces with other communication services such as voice mail, instant messaging, collaboration (e.g. MS SKYPE).
• Federation with other NATO voice and video services.
• Public Announcement Systems (PAS) and Massive SMS notification systems alarms

Datacenters (DC)

• 2 Tier 4 datacenters externalized in Betzdorf and Bettembourg (LUX)
• 1 datacenter in Capellen (LUX)
• Smaller datacenters in Papa (HUN), Taranto (SOC) and Eindhoven (NL)
• Outside Cabling Plants (OCPs) in Capellen

Role Duties and Responsibilities

Day-to-day Operation and Maintenance (O&M) type of consultancy services for network, Unified Communication (UC) and datacenter (DC) and support for projects related to specific network, UC and DC related projects.

Essential Skills and Experience 

Knowledge and Skills

Must have an understanding of these technologies and the ability to configure them:

• LAN features such as RSTP (and its optimisations), 802.1Q
• IP features such as PAT, DHCP, HSRP and OSPF
• IOS security features, such as the IOS firewall

Product Qualifications

• Cisco 800, 2800, 2900, 3800, 3900 and 7200 router series
• Cisco 3750, 3850, 3560, 2940, 6500 and 9300 Catalyst series switches. NX7k and NX9k
• Fluke Trueview and VPM appliances
• Network analysers and sniffers for troubleshooting or network capacity planning
• Cisco Prime Infrastructure
• Security management platform Cisco ISE
• Solarwinds Orion
• Opsview
• ZABIX, Smokeping
• Linux environment: Redhat, Debian
• ATMedia Ethernet encryptors 1G and 10G design and setup
• Ucopia captive portal infrastructure design and setup

Competencies

• Good communications skills.

Experience

• At least 2 years’ experience in a technical networking or telecoms role, implementing and supporting LAN and WAN networking infrastructures

NATO Experience

• 2 years minimum experience with NATO organization, NATO IT infrastructure's (network, unified communication and security) and NATO IT related policies is desirable.

Professional Certifications

Any of the following certifications:

• CCT Routing and Switching
• CCNA Routing and Switching
• CCNA Wireless
• DEVNET
• CCNP ENCOR
• 300-620 DCACI
• SD WAN
• CCNP Routing and Switching
• CCNP Voice
• CLCOR 350-801
• CCIE Routing and Switching
• CCIE Service Provider
• 1 Mobile Iron (Support Specialist Fundamental 8.5 + Intermediate 7.5 + Design and Deployment 7.5 + Core Deployment & Admin Fundamentals 9.1)
• MS AZ900
• F5 L101
• F5 L201, L303, L304
• INFOBLOX CDAT

Languages

• Proficiency in English (oral and written), equivalent to CEFR B2 or higher, is mandatory
• Proficiency in French is (oral) is desirable

Education

• A university degree or equivalent professional experience

Working Location

• Capellen, Luxembourg

Working Hours and Policy

• On-Site, according to NSPA flexible working hours: Monday to Thursday (07:00 – 19:00) and Friday (07:00 – 14:00)
• Public Holidays of Luxembourg will be applicable

Travel

• Travel to other NATO sites may be required occasionally: Versailles (FRA), Papa (HUN), Taranto (ITA), Eindhoven (NL) and Cologne (GE).

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004235

Role Duties and Responsibilities

Systems design

• Follows standard approaches and established design patterns to create new designs for simple systems or system components.
• Identifies and resolves minor design issues.
• Identifies alternative design options and seeks guidance when deviating from established design patterns.

Network design

• Specifies the technical configurations and components required for a small network or a network segment in a more complex infrastructure.
• Follows organisational architectures and standards.

Systems integration and build

• Defines the software modules needed for an integration build and produces a build definition for each generation of the software.
• Accepts completed software modules, ensuring that they meet defined criteria.
• Produces software builds from software source code for loading onto target hardware.
• Configures the hardware and software environment as required by the system being integrated.
• Produces integration test specifications, conducts tests and records and reports on outcomes.
• Diagnoses faults and records and reports on the results of tests.
• Produces system integration reports.

Network support

• Maintains the network support process and checks that all requests for support are dealt with according to agreed procedures.
• Ensures network configurations are applied to meet operational requirements in line with agreed procedures.
• Uses network management software and tools to investigate and diagnose network problems, collect performance statistics and create reports

Additional duties for this post:

• Network Design & Implementation – Plan, configure, and deploy routing protocols (e.g., OSPF, BGP, IS-IS).
• LA/WAN Optimization – Optimize routing tables and traffic flow for performance and redundancy.
• Troubleshooting & Support – Diagnose and resolve routing issues, including latency, congestion, and failures.
• Security & Compliance – Implement route filtering, prefix lists, and security policies to prevent unauthorized access.
• Capacity Planning – Monitor network usage and plan for scalability and growth.
• Documentation & Reporting – Maintain network diagrams, change logs, and incident reports.
• Collaboration – Work with other teams (e.g., security, data centre, cloud) to ensure seamless connectivity.
• Software & Firmware Management – Upgrade and patch routers to maintain security and stability.
• Testing & Lab Work – Conduct network simulations and testing before deploying changes.
• On-Call Support – Be available on a rotating basis for after-hours network incidents and escalations.
• Enterprise Security Operations Center Rotation – Take assigned shifts in the ESOC to monitor and manage network operations in real-time

Essential Skills and Experience

• Hands-on experience with the designing, implementing, and maintaining the core network architecture for large organizations.
• Practical experience configuring, troubleshooting and optimizing routers, switches, firewalls, and other hardware/software networking elements.
• CCNA Routing and Switching or similar training/certification At least 2 years practical experience with the designing, implementing, and maintaining the core network architecture for large organizations.
• Good practical experience configuring, troubleshooting and optimizing routers, switches, firewalls, and other hardware/software networking elements.

Knowledge and experience of the following domains:

• Routing and Protocol Expertise: Proficiency in dynamic routing protocols (OSPF, BGP, IS-IS) and traffic engineering techniques, with a strong foundation in IPv4/IPv6 networking. MPLS, IPv6, Segment Routing, QoS.
• SD-WAN and Network Virtualization: Hands-on experience deploying, managing, and optimizing SD-WAN solutions for modern enterprise environments. Software Defined (SDx) (e.g. SDN, SD-WAN, SDDC, SASE) Network Functions Virtualization (NFV)
• Troubleshooting and Automation: Advanced troubleshooting skills combined with knowledge of network automation tools (e.g., Python, Ansible) for efficient configuration and monitoring.
• Prior experience of working in an international environment comprising both military and civilian elements
• Knowledge of NATO responsibilities and organization, including ACO and ACT.
• Cisco or other network manufacturer certifications are welcome.
• Good communication and interpersonal skills.
• Good analytical skills and problem-solving attitude.

Specific Working Conditions

• Take assigned shifts in the ESOC to monitor and manage network operations in real-time.

Working Location

• Braine l’Alleud, Belgium

Working Policy

• On-Site

Travel
•    Up to 100 travels between NATO sites in Belgium (Braine l’Alleud, Mons, Brussels)

Security Clearance
•    Valid National Top Secret or NATO Cosmic Top Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004826

Role Duties and Responsibilities

• Provide support level 2/3 support for INF051 related services including: Secure Web Proxies, Web Application Firewalls, Email Gateways, Remote Access VPN, DNS and DHCP;
• Routinely serve as CISS representative in the ESOC;
• Provide assistance to other work centres within NISC as needed;
• Other related duties as required.

Essential Skills, Experience and Certifications

• Experience in implementing and maintaining an enterprise network.
• Experience with the management of DNS/DHCP solutions, Remote Access VPNs, Secure Gateways, Proxies, Firewalls, Load Balancers, WAF and Intrusion Detection System Technologies.
• Experience in implementing and maintaining Secure Access Services Edge.
• Experience in implementing and maintaining cloud based DDOS, and Web Application Firewall protection.
• Excellent technical troubleshooting skills.
• Knowledge of cloud networking architecture, cloud operations, security, automation and orchestration.
• Knowledge of Zero Trust Networking.
• Knowledge of IT Security frameworks and governance models.
• Extensive knowledge of public key infrastructure (PKI).
• Experience implementing and managing cloud based Secure Access Service Edge.
• Experience implementing Secure Cloud configurations.
• Experience implementing NATO Security Directives.
• Prior experience working in an international environment comprising both military and civilian elements.
• Knowledge of NATO responsibilities and organization to include NATO Security Policy and supporting directives.
• Practical experience troubleshooting infrastructure related issues, perform regular maintenance.
• Good communication and interpersonal skills.
• Good analytical skills and solution-oriented attitude.

Working Location

• Mons, Belgium

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting

Allied Command Transformation (ACT) is NATO’s leading agent for change: driving, facilitating, and advocating the continuous improvement of Alliance capabilities to maintain and enhance the military relevance and effectiveness of the Alliance. The main objectives of ACT are: providing appropriate support to NATO missions and operations; leading NATO military transformation; and improving relationships, interaction and practical cooperation with partners, nations and international organisations. ACT therefore leads Alliance concept development, capability development, training and lessons-learned initiatives and provides unfettered military support to policy development within NATO.

The program 

Capability Development & Management Support (CDMS)

DCOS Capability Development (CAPDEV) acts as the Supreme Allied Commander Transformation's Director for guidance, direction and coordination of the activities and resources of the Capability Development Directorate.

The Requirements Division will execute all tasks and activities needed to support requirements management for NATO capabilities

The Capability Requirements (CR) Branch will develop the Capability Requirements Brief and recommended courses of action to resolve issues through the life cycle management of requirements using matrixed, cross-functional project-specific Requirements Management teams.

The Requirements Forward Branch (Mons) is responsible for conducting requirements development and management representation and engagement-related functions in Europe.

The Capability Division coordinates the development of capabilities from capability planning through acceptance and then disposal with management entities, NATO Headquarters staff and the NATO Governance Structure

The Capability Forward Branch (Mons) coordinates with ACO, NCIA, NSPA, NATO HQ, territorial Host Nations, and NATO Centres of Excellence (COEs) to support the development of capabilities.

Strategic Plans and Policy (SPP) supports Allied Command Transformation in formalizing military advice to shape future military strategy, political guidance, and other policy documents supporting NATO’s strategic objectives.

Role ID: ACT-CDMS-26-02-A-LC19

Role Duties and Responsibilities

• Provide networking and IT services support to NATO exercises and associated events organized by NATO bodies.
• Collaborate with software and system teams to design, configure, and deploy resilient on-prem networking solutions supporting innovation activities.
• Support administration and maintenance of virtualization environments (e.g., Proxmox, VMware, LXC/VPS hosting) and integration with containerized workloads (e.g., Docker, Kubernetes).
• Implement and maintain networking security measures, including configuration of firewalls, VPNs, ACLs, and encryption technologies (e.g., TLS, PKI).
• Conduct system administration on Linux and Windows platforms to ensure services interoperate with networking infrastructure.
• Document networking and infrastructure solutions, including configuration baselines, administration guides, and step-by-step procedures in platforms such as Confluence.
• Collaborate with cross-functional and interdisciplinary teams, including software development and operational support staff.
• Perform additional tasks as directed by the COTR in support of NATO innovation requirements.
• As directed by the COTR, travel on official business in support of ACT both within and outside NATO’s boundaries for up to 30 days per year

 Essential Skills and Experience

• Proven experience designing, configuring, and maintaining networking infrastructures (routing, switching, firewalls, VPNs, ACLs) in operational environments.
• Experience with containerization and orchestration technologies (e.g., Docker, Podman, Kubernetes, OpenShift) to support networked solutions.
• Familiarity with DevOps practices and automation tools for deploying and managing network services (e.g., Ansible, Terraform , Python, Bash, Netmiko /Nornir, Mikrotik).
• Proven experience with Linux and Windows system administration in hybrid or virtualized environments.
• Strong experience with virtualization solutions (e.g., Proxmox, VMware, LXC/VPS hosting) supporting infrastructure and services.
• Monitoring & troubleshooting (NMS/SNMP, NetFlow/sFlow, Wireshark/tcpdump, Prometheus/Grafana, syslog)
• Experience applying cryptographic elements, including key management (PKI), encryption algorithms (AES), and encryption in transit (TLS /IPsec/OpenVPN).
• Experience in documenting solutions, maintaining configuration guides, and producing administration documentation (HLD/LLD, SOPs/runbooks, in collaborative platforms (e.g., Confluence).
• Proven ability to work collaboratively in cross-functional and interdisciplinary teams, including software development and operational support teams

 Education

• Bachelor’s degree in Computer Science, Information Technology, Networking, or a related discipline.

 Language Proficiency

• Advanced Proficiency in English

 Working Location

• Norfolk, VA, USA

Working Policy

• On-Site

Contract Duration

• January 2026 – December 2030

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Joint Warfare Centre (JWC) is a NATO establishment focused on improving the Alliance's operational capabilities through training and exercises. Located in Stavanger, Norway, the JWC plays a critical role in preparing NATO forces for future challenges by:

• Training and Exercises
  • Conducting large-scale, joint operational-level training events, simulations, and exercises to enhance interoperability among NATO member nations.
• Doctrine Development
  • Contributing to the development and refinement of NATO doctrines and concepts by providing feedback and insights from exercises and training activities.
• Operational Support
  • Offering expert support to NATO operations, missions, and exercises, ensuring that lessons learned are integrated into future training and planning.

 The JWC supports NATO's overall strategic objectives by ensuring that its forces are well-prepared and capable of responding to various global threats and challenges.

The program 

To deliver each full exercise cycle the JWC relies heavily on an Exercise Control (EXCON) structure. EXCON staff members are drawn from several backgrounds and units including JWC staff, NATO component commands, Training Audience (TA) Headquarters, Partner Nations and other augmenters’ positions. EXCON has both direction and control functions which allow it to establish the conditions needed by the TA to achieve the exercise aim and objectives. EXCON size and structure is flexible and is shaped to the requirement of each phase of exercise delivery. When it is not possible to fill a position from military sources, the JWC has the option to source a contractor to fill a position. Not all contracted positions are required for each phase of each exercise.

Role Background

Opposition Force (OPFOR) SMEs simulate, coordinate and arrange all opposing actors during exercise execution. OPFOR SMEs ensure that OPFOR force composition, Joint Plan and Scheme of Manoeuvre are realistic and additionally mimic anticipated actions of an opposing force. OPFOR SMEs directly coordinate OPFOR concepts of operations to challenge allied-partner nation actions (BLUFOR) and associated major maritime, air and land formations, campaigns and decision making. OPFOR cells sit side-by-side with other functional areas in the scripting of content, to include JEMM and as required during execution, coordinate with EXCON RCs, to edit and adjust content to help guarantee maximum training value and pathway to achieve exercise-training objectives (TOs). OPFOR needs to ensure they understand BLUFOR plans and act accordingly and be prepared to dynamically scrip.

Role Duties and Responsibilities

Incident Development Workshop:

• Support Incident Development to develop storylines with appropriate level of NON LINEAR effects including the establishment of Threat Networks.
• Conduct OPFOR NON-LINEAR incident development in the Joint Exercise Management Module (JEMM) and Link Analysis software and ensure OPFOR NON LINEAR effects are designed in accordance with the overall OPFOR Joint Plan (OJP) and Scheme of Manoeuvre (SoM).
• Script OPFOR NON-LINEAR content, including in JEMM, as required and edit submitted OPFOR NON-LINEAR content to ensure it is delivered in accordance with the OPFOR Joint Plan and SoM.
• Provide NON-LINEAR expertise to OPFOR scripters as required.
• Report to Chief OPFOR NON-LINEAR cell.
• Actively support assigned workshop syndicate(s) by contributing OPFOR NON LINEAR expertise.
• Specifically ensure wider understanding of OPFOR NON-LINEAR implications within events, incidents, storylines and themes and identify opportunities for OPFOR NON LINEAR effects to further develop during later Scripting workshop.
• Perform other OPFOR NON_LINEAR tasks as directed by Chief OPFOR NON LINEAR cell.
• Attend Incident Development boards, working groups and other meetings as directed by Chief OPFOR NON-LINEAR cell.
• Be prepared to attend OPFOR Crisis Action Team (CAT) activation at short notice or no notice in order support resolution of a critical exercise related issue.
• Coordinate and deconflict with other OPFOR cells and other EXCON cells daily during execution. .
• Contribute to the OPFOR Joint Plan from a NON-LINEAR domain perspective.
• Support coordination of CAX (Computer Assisted Exercise) and Joint Theatre Level Simulation (JTLS) requirements for OPFOR NON-LINEAR forces and manoeuvres as directed by Chief OPFOR NON-LINEAR cell.

Scripting Workshop:

• Support MEL/MIL Scripting, including JEMM and Link Analysis software translating guidance from Chief OPFOR NON-LINEAR into a deliverable plan and the establishment of Threat Networks.
• Conduct OPFOR NON-LINEAR scripting development, including JEMM and ensure that OPFOR NON-LINEAR effects are designed in accordance with the overall OPFOR Joint Plan and SoM in accordance with D & G given by Chief OPFOR NON LINEAR cell.
• Coordinate with other OPFOR cells in order to identify and create required OPFOR NON-LINEAR content, including in JEMM and Link-Analysis, to support storylines across all functional areas.
• Advise scripting syndicates on OPFOR NON-LINEAR implications related to incidents and injects and develop opportunities for OPFOR NON-LINEAR effects.
• Develop associated OPFOR NON-LINEAR inject placeholders in JEMM to supplement storyboards, incidents and injects as required.
• Ensure that all OPFOR NON-LINEAR incidents and injects in JEMM are focussed on operational level effects (not tactical).
• Synchronize OPFOR NON-LINEAR injects in JEMM across the overall exercise battle rhythm.
• Perform other OPFOR NON-LINEAR tasks as directed by Chief OPFOR NON LINEAR cell.
• Attend Scripting Workshop boards, working groups and other meetings as directed by Chief OPFOR NON-LINEAR cell.
• Be prepared to attend OPFOR Crisis Action Team (CAT) activation at short notice or no notice in order support resolution of a critical exercise related issue.
• Coordinate, daily, with other EXCON RCs during execution
• Contribute to the OPFOR Joint Plan from a NON-LINEAR domain perspective.
• Support coordination of CAX (Computer Assisted Exercise) and Joint Theatre Level Simulation (JTLS) requirements for OPFOR NON-LINEAR forces and manoeuvres.

Execution (Block E):

• Prior to STARTEX, review JEMM database and Link Analysis data to ensure that OPFOR NON-LINEAR effects and influence for each storyline is complete and aligned with the OPFOR Joint Plan and OPFOR SoM.
• Analyse and be prepared to dynamically script amendments to OPFOR Threat Networks using Link Analysis software.
• Take regular direction and guidance (D&G) from Chief OPFOR NON-LINEAR cell on dynamic changes and translate this D&G into timely OPFOR NON-LINEAR effects.
• Appointed within the OPFOR NON-LINEAR cell.
• Coordinate as required with other EXCON staff from OPFOR, CAX, Intel, LOCON RCs, TGTS, SOF and others as necessary to ensure that the OPFOR NON-LINEAR operations and effects are accurate and aligned with the OPFOR Joint Plan and SoM.
• Coordinate daily with Chief OPFOR NON-LINEAR cell to support timely alignment with the latest OPFOR developments.
• Provide daily OPFOR NON-LINEAR feedback to Chief OPFOR NON-LINEAR cell.
• Be prepared to dynamically script, in JEMM, OPFOR NON-LINEAR content as required by the MEL/MIL, TA activity and CHIEF OPFOR NON-LINEAR cell D & G.
• Perform other OPFOR NON-LINEAR tasks as directed by Chief OPFOR NON LINEAR cell.
• Attend Block 3 EXCON boards, working groups, VTCs, TELECONS and other meetings as directed by Chief OPFOR NON-LINEAR cell.
• Be prepared to attend OPFOR Crisis Action Team (CAT) activation at short notice or no notice in order support resolution of a critical exercise related issue.
• Coordinate, as required, with other EXCON RCs.
• BPT brief specific OPFOR NON-LINEAR issues at the daily OPFOR Huddle.
• Provide support to EXCON Targeting (TGTs) cell for Battle Damage Assessment (BDA) reporting if required.
• Assist with the preparation of OPFOR FRAGOs.

Essential Skills and Experience

• Minimum 8 years previous military or civilian experience within the last 12 years in the OPERATIONAL INTELLIGENCE or SPECIAL FORCES domain reaching the rank of OF3/OF4 (or civilian equivalent).
• 3 years military or civilian experience as a OF3-OF4 (or civilian equivalent) in one of the following positions:
  • Senior Field Agent
  • Supervisory Special Agent
  • Special Agent in Charge
  • Senior Case Officer
  • Senior Analyst in a NATO or national Military or Civilian Intelligence or Security Police Agency or NATO or national Special Forces domain equivalent to a 2* HQ or higher
• Competent and Qualified in Link Analysis databases and software applications including ‘I-Base’ and ‘I2
• Working knowledge of Hybrid threats at the operational or strategic level.
• Competent in Microsoft Word, Excel and PowerPoint

Education

• Higher-level Civilian, Military or Staff College Education/Degree relevant to Intelligence, Law or International Affairs or related subjects and/or 8 years previous military or civilian experience in the Operational Intelligence or Special Forces domain

Language

• Business English

Working Location

• Stavanger, Norway

Working Policy

• On-Site

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Joint Warfare Centre (JWC) is a NATO establishment focused on improving the Alliance's operational capabilities through training and exercises. Located in Stavanger, Norway, the JWC plays a critical role in preparing NATO forces for future challenges by:

• Training and Exercises
  • Conducting large-scale, joint operational-level training events, simulations, and exercises to enhance interoperability among NATO member nations.
• Doctrine Development
  • Contributing to the development and refinement of NATO doctrines and concepts by providing feedback and insights from exercises and training activities.
• Operational Support
  • Offering expert support to NATO operations, missions, and exercises, ensuring that lessons learned are integrated into future training and planning.

 The JWC supports NATO's overall strategic objectives by ensuring that its forces are well-prepared and capable of responding to various global threats and challenges.

The program 

To deliver each full exercise cycle the JWC relies heavily on an Exercise Control (EXCON) structure. EXCON staff members are drawn from several backgrounds and units including JWC staff, NATO component commands, Training Audience (TA) Headquarters, Partner Nations and other augmenters’ positions. EXCON has both direction and control functions which allow it to establish the conditions needed by the TA to achieve the exercise aim and objectives. EXCON size and structure is flexible and is shaped to the requirement of each phase of exercise delivery. When it is not possible to fill a position from military sources, the JWC has the option to source a contractor to fill a position. Not all contracted positions are required for each phase of each exercise.

Role Background

The Online Media Content Manager directly supports the media simulation mission by creating and managing all online and strategic social media content based on daily D&G from Chief, Media. This is a leadership position requiring oversight of up to 20 Media Simulation role-players and social media scripters.

Role Duties and Responsibilities