SALES DEVELOPMENT REPRESENTATIVE

(This candidate can reside in the following office locations to fill this position: Pittsburgh, PA - USA; New York City, New York - USA, or Montréal, Québec - Canada)

Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn and X.

THE OPPORTUNITY

CONTEXT: 

We are looking for a top-notch Sales Development Representative to be a part of a fast-growing marketing and sales environment. As an SDR at Ivalua, you will be partnering with the Sales team to introduce them to decision-makers in their targeted accounts.

ROLE: 

As an SDR, you will become a subject-matter expert on the Ivalua solution and competitive positioning, understanding how to present a compelling and clear case for the Ivalua platform with the appropriate decision-makers. You will be responsible for generating, nurturing, and qualifying prospective customers. 

WHAT YOU WILL DO WITH US 

• Generate qualified prospect meetings for Ivalua Account Executives 
• Actively identify bids and RFPs that are a fit for Ivalua’s software solutions 
• Qualify inbound prospect meetings for Account Executives 
• Proactively nurture early-stage opportunities by providing valuable content
• This role may require minimal travel - about 10% - including a week-long onboarding for new hires, team building events, and other occasional travel as necessary.

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Skills and Experience:

• At least 2-5 years of experience in a high-tech B2B marketing, inside sales, or sales development environment 
• Proficiency in French a plus
• Specialized business development experience in Enterprise market 
• Experience identifying and contacting prospective customers, utilizing a multi-approach prospecting methodology – outbound calling, email, direct mail, and LinkedIn/social connections 
• Demonstrable track record of consistent overachievement of quotas and sales goals 
• Bachelor's Degree preferred, or equivalent experience with proven skills
• English is required as we serve customers throughout Canada from our Montreal location, and a significant majority of business is conducted in English; however, wherever possible, we will support the employee's right to work in French

Soft Skills:

• Demonstrated ability to work in an environment where growth and change is the only constant
• Ability to communicate a value proposition in a clear, concise, and compelling manner 
• Entrepreneurial spirit
• Understands a sense of urgency in supporting a sales organization

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology
• Sustainable growth, privately held
• A stable and cash-flow positive company for 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Regular social events, competitive outings, team running events, and musical activities,
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) :

Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

#LI-HYBRID #LI-AP1 #LI-DNI

SALES DEVELOPMENT REPRESENTATIVE

(This candidate can reside in the following office locations to fill this position: Pittsburgh, PA - USA; New York City, New York - USA, or Montréal, Québec - Canada)

Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn and X.

THE OPPORTUNITY

CONTEXT: 

We are looking for a top-notch Sales Development Representative to be a part of a fast-growing marketing and sales environment. As an SDR at Ivalua, you will be partnering with the Sales team to introduce them to decision-makers in their targeted accounts.

ROLE: 

As an SDR, you will become a subject-matter expert on the Ivalua solution and competitive positioning, understanding how to present a compelling and clear case for the Ivalua platform with the appropriate decision-makers. You will be responsible for generating, nurturing, and qualifying prospective customers. 

WHAT YOU WILL DO WITH US 

• Generate qualified prospect meetings for Ivalua Account Executives 
• Actively identify bids and RFPs that are a fit for Ivalua’s software solutions 
• Qualify inbound prospect meetings for Account Executives 
• Proactively nurture early-stage opportunities by providing valuable content
• This role may require minimal travel - about 10% - including a week-long onboarding for new hires, team building events, and other occasional travel as necessary.

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Skills and Experience:

• At least 2-5 years of experience in a high-tech B2B marketing, inside sales, or sales development environment 
• Proficiency in French a plus
• Specialized business development experience in Enterprise market 
• Experience identifying and contacting prospective customers, utilizing a multi-approach prospecting methodology – outbound calling, email, direct mail, and LinkedIn/social connections 
• Demonstrable track record of consistent overachievement of quotas and sales goals 
• Bachelor's Degree preferred, or equivalent experience with proven skills

Soft Skills:

• Demonstrated ability to work in an environment where growth and change is the only constant
• Ability to communicate a value proposition in a clear, concise, and compelling manner 
• Entrepreneurial spirit
• Understands a sense of urgency in supporting a sales organization

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology
• Sustainable growth, privately held
• A stable and cash-flow positive company for 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Regular social events, competitive outings, team running events, and musical activities,
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) :

Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

Ivalua’s core values include a priority on Care & Grow People. We take matters like pay equity very seriously and strive to reward our employees appropriately and fairly for their talents.

The salary range for this position is based upon careful and continual market compensation research. In addition to location, salary may also vary based upon job-related knowledge, skills, and experience.

Title: Sales Development Representative

Base range minimum: $50,000

Base range maximum: $80,000

*Additional compensation / rewards: In addition to the base salary information above, Ivalua offers an uncapped commission plan as part of the competitive compensation package. Other compensation factors may also be considered. Ivalua also offers exceptional benefits including medical, dental, vision, retirement (with company match), and much more.

#LI-HYBRID #LI-AP1 #LI-DNI

SALES DEVELOPMENT REPRESENTATIVE

(This candidate can reside in the following office locations to fill this position: Pittsburgh, PA - USA; New York City, New York - USA, or Montréal, Québec - Canada)

Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn and X.

THE OPPORTUNITY

CONTEXT: 

We are looking for a top-notch Sales Development Representative to be a part of a fast-growing marketing and sales environment. As an SDR at Ivalua, you will be partnering with the Sales team to introduce them to decision-makers in their targeted accounts.

ROLE: 

As an SDR, you will become a subject-matter expert on the Ivalua solution and competitive positioning, understanding how to present a compelling and clear case for the Ivalua platform with the appropriate decision-makers. You will be responsible for generating, nurturing, and qualifying prospective customers. 

WHAT YOU WILL DO WITH US 

• Generate qualified prospect meetings for Ivalua Account Executives 
• Actively identify bids and RFPs that are a fit for Ivalua’s software solutions 
• Qualify inbound prospect meetings for Account Executives 
• Proactively nurture early-stage opportunities by providing valuable content
• This role may require minimal travel - about 10% - including a week-long onboarding for new hires, team building events, and other occasional travel as necessary.

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Skills and Experience:

• At least 2-5 years of experience in a high-tech B2B marketing, inside sales, or sales development environment 
• Proficiency in French a plus
• Specialized business development experience in Enterprise market 
• Experience identifying and contacting prospective customers, utilizing a multi-approach prospecting methodology – outbound calling, email, direct mail, and LinkedIn/social connections 
• Demonstrable track record of consistent overachievement of quotas and sales goals 
• Bachelor's Degree preferred, or equivalent experience with proven skills

Soft Skills:

• Demonstrated ability to work in an environment where growth and change is the only constant
• Ability to communicate a value proposition in a clear, concise, and compelling manner 
• Entrepreneurial spirit
• Understands a sense of urgency in supporting a sales organization

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology
• Sustainable growth, privately held
• A stable and cash-flow positive company for 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Regular social events, competitive outings, team running events, and musical activities,
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) :

Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

Ivalua’s core values include a priority on Care & Grow People. We take matters like pay equity very seriously and strive to reward our employees appropriately and fairly for their talents.

The salary range for this position is based upon careful and continual market compensation research. In addition to location, salary may also vary based upon job-related knowledge, skills, and experience.

Title: Sales Development Representative

Base range minimum: $50,000

Base range maximum: $80,000

*Additional compensation / rewards: In addition to the base salary information above, Ivalua offers an uncapped commission plan as part of the competitive compensation package. Other compensation factors may also be considered. Ivalua also offers exceptional benefits including medical, dental, vision, retirement (with company match), and much more.

#LI-HYBRID #LI-AP1 #LI-DNI

DIRECTOR, CUSTOMER MARKETING  

This candidate can reside in the following office locations to fill this position: 

New York, NY - US
Pittsburgh, PA - US
Montreal - Canada
Massy - France

Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn 

THE OPPORTUNITY

CONTEXT: 

Ivalua is seeking a strategic and visionary Director, Customer Marketing responsible for shaping how we engage, enable, and expand relationships with our global enterprise customers. In this role, you will drive the overall customer marketing strategy—from onboarding and retention to advocacy and expansion.

ROLE: 

You will architect the content and engagement strategy that connects customers across every stage of the journey: evaluation, onboarding, education, advocacy, and long-term partnership. Working closely with Product Marketing, R&D, Sales, and Customer Success organizations, you will drive platform adoption and satisfaction across a thriving community of users around the world.

WHAT YOU WILL DO WITH US 

Enterprise Lifecycle Marketing & Expansion

• Drive Growth & Retention: Build and lead enterprise-focused lifecycle marketing programs that deepen engagement, drive advanced platform adoption, and accelerate expansion within top global accounts.
• Cross-Functional Collaboration: Partner with Customer Success, Sales, and Product Marketing, R&D teams to identify customer growth opportunities and deliver coordinated go-to-market motions across renewal, upsell, and cross-sell stages.
• Segmentation Strategy: Develop segmentation and journey frameworks for executive, business, and practitioner personas, ensuring tailored messaging and experiences throughout the customer lifecycle.
• Data-Driven Insights: Leverage data and insights to measure health, engagement, and expansion readiness across accounts. Mine market insights to inform strategic marketing decisions and stay ahead of industry trends.

Customer Advocacy & Content Strategy

• Build Champions: Spearhead customer advocacy initiatives aligned to product and solution narratives that amplify our customers' success and foster brand loyalty. You will deliver the requisite case studies, video stories, analyst references, and speaking opportunities needed to drive our next wave of growth.
• Strategic Content: Define and execute a customer content strategy that aligns with enterprise adoption journeys—including success stories, executive narratives, and best-practice thought leadership.
• Global Storytelling: Partner with Corporate Communications and Brand to elevate customer storytelling that showcases innovation and measurable outcomes achieved with Ivalua.
• Executive Programs: Build ongoing executive engagement programs, including roundtables, innovation councils, and strategic listening forums, to inform product direction and strengthen executive alignment.

Events & Community

• Event Strategy: Own the customer event strategy for enterprise audiences—driving participation in flagship experiences (such as Ivalua NOW), regional executive summits, and customer innovation sessions.
• Community Building: Influence and help to shape our customer community events as well as our online community, ensuring a consistent voice of the customer is woven through marketing, sales, and product storytelling.

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Skills and Experience:

• Experience: 10+ years of B2B marketing experience, including 5+ years in customer, enterprise, or lifecycle marketing leadership.
• Advocacy Expert: Proven track record of building world-class customer advocacy programs and executive-level engagement programs that drive measurable business impact.
• SaaS Knowledge: Deep understanding of enterprise customer journeys, particularly in SaaS, Procurement, or Supply Chain technology environments.
• Content & Storytelling: Strong background in content strategy, storytelling, and event design for senior audiences.
• Collaboration: Excellent cross-functional leadership skills, with experience collaborating closely with Sales, Customer Success, Product, and Communications teams.
• Global Mindset: Ability to work effectively across different time zones and cultures (US and EMEA).
• Language Skills: English is required as we serve customers throughout Canada from our Montreal location, and a significant majority of business is conducted in English; however, wherever possible, we will support the employee's right to work in French. French proficiency is a strong plus. 

Soft Skills:

• Passion: A passion for elevating the customer experience at every touchpoint.
• Strategic Translation: The ability to engage with executives and translate strategic customer insights into business action.
• Technical Sensibility: You don’t necessarily have a deep technical background, but you love experimenting with new tools and have a personal interest in how AI and innovation drive business value.
• Balance: A balance of creative vision and operational discipline—with a focus on measurable impact, relationship depth, and customer lifetime value.
• Ambiguity: Comfort with breaking new ground on processes and principles in a fast-growing environment.

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology
• Sustainable Growth, Privately Held
• A stable and cash-flow positive Company since 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Regular social events, competitive outings, team running events, and musical activities,
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua):

Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

#LI-HYBRID #LI-AP1 #LI-DNI

DIRECTOR, CUSTOMER MARKETING  

This candidate can reside in the following office locations to fill this position: 

New York, NY - US
Pittsburgh, PA - US
Montreal - Canada
Massy - France

Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn 

THE OPPORTUNITY

CONTEXT: 

Ivalua is seeking a strategic and visionary Director, Customer Marketing responsible for shaping how we engage, enable, and expand relationships with our global enterprise customers. In this role, you will drive the overall customer marketing strategy—from onboarding and retention to advocacy and expansion.

ROLE: 

You will architect the content and engagement strategy that connects customers across every stage of the journey: evaluation, onboarding, education, advocacy, and long-term partnership. Working closely with Product Marketing, R&D, Sales, and Customer Success organizations, you will drive platform adoption and satisfaction across a thriving community of users around the world.

WHAT YOU WILL DO WITH US 

Enterprise Lifecycle Marketing & Expansion

• Drive Growth & Retention: Build and lead enterprise-focused lifecycle marketing programs that deepen engagement, drive advanced platform adoption, and accelerate expansion within top global accounts.
• Cross-Functional Collaboration: Partner with Customer Success, Sales, and Product Marketing, R&D teams to identify customer growth opportunities and deliver coordinated go-to-market motions across renewal, upsell, and cross-sell stages.
• Segmentation Strategy: Develop segmentation and journey frameworks for executive, business, and practitioner personas, ensuring tailored messaging and experiences throughout the customer lifecycle.
• Data-Driven Insights: Leverage data and insights to measure health, engagement, and expansion readiness across accounts. Mine market insights to inform strategic marketing decisions and stay ahead of industry trends.

Customer Advocacy & Content Strategy

• Build Champions: Spearhead customer advocacy initiatives aligned to product and solution narratives that amplify our customers' success and foster brand loyalty. You will deliver the requisite case studies, video stories, analyst references, and speaking opportunities needed to drive our next wave of growth.
• Strategic Content: Define and execute a customer content strategy that aligns with enterprise adoption journeys—including success stories, executive narratives, and best-practice thought leadership.
• Global Storytelling: Partner with Corporate Communications and Brand to elevate customer storytelling that showcases innovation and measurable outcomes achieved with Ivalua.
• Executive Programs: Build ongoing executive engagement programs, including roundtables, innovation councils, and strategic listening forums, to inform product direction and strengthen executive alignment.

Events & Community

• Event Strategy: Own the customer event strategy for enterprise audiences—driving participation in flagship experiences (such as Ivalua NOW), regional executive summits, and customer innovation sessions.
• Community Building: Influence and help to shape our customer community events as well as our online community, ensuring a consistent voice of the customer is woven through marketing, sales, and product storytelling.

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Skills and Experience:

• Experience: 10+ years of B2B marketing experience, including 5+ years in customer, enterprise, or lifecycle marketing leadership.
• Advocacy Expert: Proven track record of building world-class customer advocacy programs and executive-level engagement programs that drive measurable business impact.
• SaaS Knowledge: Deep understanding of enterprise customer journeys, particularly in SaaS, Procurement, or Supply Chain technology environments.
• Content & Storytelling: Strong background in content strategy, storytelling, and event design for senior audiences.
• Collaboration: Excellent cross-functional leadership skills, with experience collaborating closely with Sales, Customer Success, Product, and Communications teams.
• Global Mindset: Ability to work effectively across different time zones and cultures (US and EMEA).
• Language Skills: English is required as we serve customers throughout Canada from our Montreal location, and a significant majority of business is conducted in English; however, wherever possible, we will support the employee's right to work in French. French proficiency is a strong plus. 

Soft Skills:

• Passion: A passion for elevating the customer experience at every touchpoint.
• Strategic Translation: The ability to engage with executives and translate strategic customer insights into business action.
• Technical Sensibility: You don’t necessarily have a deep technical background, but you love experimenting with new tools and have a personal interest in how AI and innovation drive business value.
• Balance: A balance of creative vision and operational discipline—with a focus on measurable impact, relationship depth, and customer lifetime value.
• Ambiguity: Comfort with breaking new ground on processes and principles in a fast-growing environment.

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology
• Sustainable Growth, Privately Held
• A stable and cash-flow positive Company since 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Regular social events, competitive outings, team running events, and musical activities,
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua):

Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

#LI-HYBRID #LI-AP1 #LI-DNI

DIRECTOR, CUSTOMER MARKETING  

This candidate can reside in the following office locations to fill this position: 

New York, NY - US
Pittsburgh, PA - US
Montreal - Canada
Massy - France

Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn 

THE OPPORTUNITY

CONTEXT: 

Ivalua is seeking a strategic and visionary Director, Customer Marketing responsible for shaping how we engage, enable, and expand relationships with our global enterprise customers. In this role, you will drive the overall customer marketing strategy—from onboarding and retention to advocacy and expansion.

ROLE: 

You will architect the content and engagement strategy that connects customers across every stage of the journey: evaluation, onboarding, education, advocacy, and long-term partnership. Working closely with Product Marketing, R&D, Sales, and Customer Success organizations, you will drive platform adoption and satisfaction across a thriving community of users around the world.

WHAT YOU WILL DO WITH US 

Enterprise Lifecycle Marketing & Expansion

• Drive Growth & Retention: Build and lead enterprise-focused lifecycle marketing programs that deepen engagement, drive advanced platform adoption, and accelerate expansion within top global accounts.
• Cross-Functional Collaboration: Partner with Customer Success, Sales, and Product Marketing, R&D teams to identify customer growth opportunities and deliver coordinated go-to-market motions across renewal, upsell, and cross-sell stages.
• Segmentation Strategy: Develop segmentation and journey frameworks for executive, business, and practitioner personas, ensuring tailored messaging and experiences throughout the customer lifecycle.
• Data-Driven Insights: Leverage data and insights to measure health, engagement, and expansion readiness across accounts. Mine market insights to inform strategic marketing decisions and stay ahead of industry trends.

Customer Advocacy & Content Strategy

• Build Champions: Spearhead customer advocacy initiatives aligned to product and solution narratives that amplify our customers' success and foster brand loyalty. You will deliver the requisite case studies, video stories, analyst references, and speaking opportunities needed to drive our next wave of growth.
• Strategic Content: Define and execute a customer content strategy that aligns with enterprise adoption journeys—including success stories, executive narratives, and best-practice thought leadership.
• Global Storytelling: Partner with Corporate Communications and Brand to elevate customer storytelling that showcases innovation and measurable outcomes achieved with Ivalua.
• Executive Programs: Build ongoing executive engagement programs, including roundtables, innovation councils, and strategic listening forums, to inform product direction and strengthen executive alignment.

Events & Community

• Event Strategy: Own the customer event strategy for enterprise audiences—driving participation in flagship experiences (such as Ivalua NOW), regional executive summits, and customer innovation sessions.
• Community Building: Influence and help to shape our customer community events as well as our online community, ensuring a consistent voice of the customer is woven through marketing, sales, and product storytelling.

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Skills and Experience:

• Experience: 10+ years of B2B marketing experience, including 5+ years in customer, enterprise, or lifecycle marketing leadership.
• Advocacy Expert: Proven track record of building world-class customer advocacy programs and executive-level engagement programs that drive measurable business impact.
• SaaS Knowledge: Deep understanding of enterprise customer journeys, particularly in SaaS, Procurement, or Supply Chain technology environments.
• Content & Storytelling: Strong background in content strategy, storytelling, and event design for senior audiences.
• Collaboration: Excellent cross-functional leadership skills, with experience collaborating closely with Sales, Customer Success, Product, and Communications teams.
• Global Mindset: Ability to work effectively across different time zones and cultures (US and EMEA).
• Language Skills: Fluency in English is required; French proficiency is a strong plus.

Soft Skills:

• Passion: A passion for elevating the customer experience at every touchpoint.
• Strategic Translation: The ability to engage with executives and translate strategic customer insights into business action.
• Technical Sensibility: You don’t necessarily have a deep technical background, but you love experimenting with new tools and have a personal interest in how AI and innovation drive business value.
• Balance: A balance of creative vision and operational discipline—with a focus on measurable impact, relationship depth, and customer lifetime value.
• Ambiguity: Comfort with breaking new ground on processes and principles in a fast-growing environment.

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology
• Sustainable Growth, Privately Held
• A stable and cash-flow positive Company since 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Regular social events, competitive outings, team running events, and musical activities,
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua):

Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

Ivalua’s core values include a priority on Care & Grow People. We take matters like pay equity very seriously and strive to reward our employees appropriately and fairly for their talents. The compensation range for this position is based upon careful and continual market compensation research. In addition to location, compensation may also vary based upon job-related knowledge, skills, and experience.

Title: Director, Customer Marketing
Base range minimum: $112,000
Base range maximum: $168,000

Additional compensation/rewards: Ivalua offers an annual target bonus for this position conditional on individual and company performance. Other compensation factors may also be considered. Ivalua also offers exceptional benefits including medical, dental, vision, retirement (with company match), and much more.

#LI-HYBRID #LI-AP1 #LI-DNI

DIRECTOR, CUSTOMER MARKETING  

This candidate can reside in the following office locations to fill this position: 

New York, NY - US
Pittsburgh, PA - US
Montreal - Canada
Massy - France

Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn 

THE OPPORTUNITY

CONTEXT: 

Ivalua is seeking a strategic and visionary Director, Customer Marketing responsible for shaping how we engage, enable, and expand relationships with our global enterprise customers. In this role, you will drive the overall customer marketing strategy—from onboarding and retention to advocacy and expansion.

ROLE: 

You will architect the content and engagement strategy that connects customers across every stage of the journey: evaluation, onboarding, education, advocacy, and long-term partnership. Working closely with Product Marketing, R&D, Sales, and Customer Success organizations, you will drive platform adoption and satisfaction across a thriving community of users around the world.

WHAT YOU WILL DO WITH US 

Enterprise Lifecycle Marketing & Expansion

• Drive Growth & Retention: Build and lead enterprise-focused lifecycle marketing programs that deepen engagement, drive advanced platform adoption, and accelerate expansion within top global accounts.
• Cross-Functional Collaboration: Partner with Customer Success, Sales, and Product Marketing, R&D teams to identify customer growth opportunities and deliver coordinated go-to-market motions across renewal, upsell, and cross-sell stages.
• Segmentation Strategy: Develop segmentation and journey frameworks for executive, business, and practitioner personas, ensuring tailored messaging and experiences throughout the customer lifecycle.
• Data-Driven Insights: Leverage data and insights to measure health, engagement, and expansion readiness across accounts. Mine market insights to inform strategic marketing decisions and stay ahead of industry trends.

Customer Advocacy & Content Strategy

• Build Champions: Spearhead customer advocacy initiatives aligned to product and solution narratives that amplify our customers' success and foster brand loyalty. You will deliver the requisite case studies, video stories, analyst references, and speaking opportunities needed to drive our next wave of growth.
• Strategic Content: Define and execute a customer content strategy that aligns with enterprise adoption journeys—including success stories, executive narratives, and best-practice thought leadership.
• Global Storytelling: Partner with Corporate Communications and Brand to elevate customer storytelling that showcases innovation and measurable outcomes achieved with Ivalua.
• Executive Programs: Build ongoing executive engagement programs, including roundtables, innovation councils, and strategic listening forums, to inform product direction and strengthen executive alignment.

Events & Community

• Event Strategy: Own the customer event strategy for enterprise audiences—driving participation in flagship experiences (such as Ivalua NOW), regional executive summits, and customer innovation sessions.
• Community Building: Influence and help to shape our customer community events as well as our online community, ensuring a consistent voice of the customer is woven through marketing, sales, and product storytelling.

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Skills and Experience:

• Experience: 10+ years of B2B marketing experience, including 5+ years in customer, enterprise, or lifecycle marketing leadership.
• Advocacy Expert: Proven track record of building world-class customer advocacy programs and executive-level engagement programs that drive measurable business impact.
• SaaS Knowledge: Deep understanding of enterprise customer journeys, particularly in SaaS, Procurement, or Supply Chain technology environments.
• Content & Storytelling: Strong background in content strategy, storytelling, and event design for senior audiences.
• Collaboration: Excellent cross-functional leadership skills, with experience collaborating closely with Sales, Customer Success, Product, and Communications teams.
• Global Mindset: Ability to work effectively across different time zones and cultures (US and EMEA).
• Language Skills: Fluency in English is required; French proficiency is a strong plus.

Soft Skills:

• Passion: A passion for elevating the customer experience at every touchpoint.
• Strategic Translation: The ability to engage with executives and translate strategic customer insights into business action.
• Technical Sensibility: You don’t necessarily have a deep technical background, but you love experimenting with new tools and have a personal interest in how AI and innovation drive business value.
• Balance: A balance of creative vision and operational discipline—with a focus on measurable impact, relationship depth, and customer lifetime value.
• Ambiguity: Comfort with breaking new ground on processes and principles in a fast-growing environment.

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology
• Sustainable Growth, Privately Held
• A stable and cash-flow positive Company since 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work.
• Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Regular social events, competitive outings, team running events, and musical activities,
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua):

Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

Ivalua’s core values include a priority on Care & Grow People. We take matters like pay equity very seriously and strive to reward our employees appropriately and fairly for their talents. The compensation range for this position is based upon careful and continual market compensation research. In addition to location, compensation may also vary based upon job-related knowledge, skills, and experience.

Title: Director, Customer Marketing
Base range minimum: $112,000
Base range maximum: $168,000

Additional compensation/rewards: Ivalua offers an annual target bonus for this position conditional on individual and company performance. Other compensation factors may also be considered. Ivalua also offers exceptional benefits including medical, dental, vision, retirement (with company match), and much more.

#LI-HYBRID #LI-AP1 #LI-DNI

ABOUT THE ROLE 

• As the Global AI-Enhanced Quality Manager, you will define the future of quality at SharkNinja. You’ll lead global QA standards across human and AI-assisted channels, ensuring we deliver empathetic, consistent, and high-performing consumer experiences worldwide. You’ll modernize our approach to quality—shifting from traditional sampling to intelligent, AI-informed assessment—while ensuring our programs build trust and reinforce our Hear It, Feel It, Fix It philosophy. You’ll partner with Technology to influence how tools evolve and with regional leaders to ensure global alignment with local nuance. 

HERE’S WHAT YOU’LL DO 

• Lead global QA strategy, scorecard design, calibration models, and quality expectations across all regions and channels. 

• Modernize QA practices by integrating AI-supported evaluation, behavioral cues, and near-real-time performance visibility. 

• Partner with Technology to inform requirements, training data needs, and workflow enhancements for AI QA tools. 

• Drive global calibration practices to ensure fairness, alignment, and consistent agent evaluation. 

• Identify agent capability gaps and collaborate with Global L&D on training and coaching interventions. 

• Provide guidance to Operations, regional QA leaders, and BPO partners to maintain high standards and continuous improvement. 

• Translate QA learnings into clear actions that elevate empathy, trust, and the consumer experience. 

• Ensure SharkNinja provides all consumers with an extraordinary 5-star experience regardless of their preferred contact channel  

• Promote a culture of curiosity, quality, and rapid problem-solving in alignment with Hear It, Feel It, Fix It. 

• Travel to our international engagement centres as required  

HERE’S WHAT YOU’LL BRING 

• Bachelor’s degree in Business, Communications, Operations, or similar discipline; equivalent experience welcome. 

• 6+ years of experience in QA leadership, contact center operations, or consumer experience performance roles. 

• Deep understanding of QA frameworks, calibration practices, and performance drivers. 

• Experience working with or influencing AI-supported QA tools; ZOOM an asset. 

• Ability to drive global standardization while respecting cultural and linguistic differences. 

• Strong analytical mindset and ability to connect quality trends to meaningful actions. 

• Excellent communication skills with the ability to influence cross-regional leaders and partners. 

• Curiosity, adaptability, and a passion for elevating quality in modern, AI-enabled environments. 

• Fluency in English and French required. 

WHAT SUCCESS LOOKS LIKE 

• Global QA standards evolve into modern, AI-supported frameworks that improve accuracy and speed. 

• All markets show improved quality, consistency, and trust-building behaviors. 

• Calibration is strong, fair, and aligned across regions. 

• Clear, predictive quality signals help prevent issues before they impact consumers. 

• The QA function becomes a driver of brand trust through empathy, clarity, and action—embodying Hear It, Feel It, Fix It. 

 --------------------------------------------------------------------------------------------------------------------------
 
À PROPOS DU POSTE 

En tant que Responsable mondial(e) Qualité augmentée par l’IA, vous définirez l’avenir de la qualité chez SharkNinja. Vous piloterez les standards QA mondiaux sur les canaux humains et assistés par l’IA, en garantissant des expériences consommateurs empathiques, cohérentes et performantes à l’échelle mondiale. Vous moderniserez notre approche de la qualité — en passant d’un échantillonnage traditionnel à une évaluation intelligente alimentée par l’IA — tout en veillant à ce que nos programmes renforcent la confiance et incarnent notre philosophie Hear It, Feel It, Fix It. Vous collaborerez avec l’équipe Technologie pour influencer l’évolution des outils et avec les responsables régionaux afin d’assurer un alignement global respectant les spécificités locales. 

CE QUE VOUS FEREZ 

• Piloter la stratégie QA mondiale, la conception des scorecards, les modèles de calibration et les standards qualité dans toutes les régions et sur tous les canaux. 
   

• Moderniser les pratiques QA en intégrant des évaluations assistées par l’IA, des indicateurs comportementaux et une visibilité de la performance quasi en temps réel. 
   

• Collaborer avec l’équipe Technologie pour définir les besoins fonctionnels, les exigences en données d’entraînement et les améliorations des workflows des outils QA basés sur l’IA. 
   

• Déployer des pratiques de calibration mondiales afin de garantir équité, alignement et cohérence dans l’évaluation des agents. 
   

• Identifier les écarts de compétences des agents et collaborer avec l’équipe Global L&D sur les actions de formation et de coaching. 
   

• Fournir des orientations aux équipes Opérations, aux responsables QA régionaux et aux partenaires BPO afin de maintenir des standards élevés et une amélioration continue. 
   

• Traduire les enseignements QA en actions concrètes visant à renforcer l’empathie, la confiance et l’expérience consommateur. 
   

• Veiller à ce que SharkNinja offre à tous les consommateurs une expérience extraordinaire 5 étoiles, quel que soit leur canal de contact préféré. 
   

• Promouvoir une culture de curiosité, d’exigence qualité et de résolution rapide des problèmes, en cohérence avec Hear It, Feel It, Fix It. 
   

• Se déplacer dans nos centres internationaux d’engagement si nécessaire. 

CE QUE VOUS APPORTEREZ 

• Diplôme de niveau Licence en Commerce, Communication, Opérations ou discipline similaire ; expérience équivalente acceptée. 
   

• Plus de 6 ans d’expérience en leadership QA, opérations de centre de contact ou gestion de la performance en expérience consommateur. 
   

• Excellente maîtrise des frameworks QA, des pratiques de calibration et des leviers de performance. 
   

• Expérience dans l’utilisation ou l’influence d’outils QA assistés par l’IA ; la connaissance de ZOOM est un atout. 
   

• Capacité à piloter une standardisation mondiale tout en respectant les différences culturelles et linguistiques. 
   

• Solide esprit analytique et capacité à transformer les tendances qualité en actions concrètes et pertinentes. 
   

• Excellentes compétences en communication avec la capacité d’influencer des leaders et partenaires multi-régionaux. 
   

• Curiosité, adaptabilité et passion pour l’élévation des standards qualité dans des environnements modernes et enrichis par l’IA. 
   

• Maîtrise de l’anglais et du français requise. 

À QUOI RESSEMBLE LE SUCCÈS 

• Les standards QA mondiaux évoluent vers des frameworks modernes, soutenus par l’IA, améliorant la précision et la rapidité. 
   

• Tous les marchés démontrent une amélioration de la qualité, de la cohérence et des comportements générateurs de confiance. 
   

• La calibration est solide, équitable et alignée entre les régions. 
   

• Des indicateurs qualité clairs et prédictifs permettent de prévenir les problématiques avant qu’elles n’impactent les consommateurs. 
   

• La fonction QA devient un moteur de confiance pour la marque grâce à l’empathie, la clarté et l’action — incarnant pleinement Hear It, Feel It, Fix It. 

En tant que Responsable de Studio au sein d’un Studio de Vente Lucid, votre principale responsabilité sera de gérer directement, encadrer, développer et soutenir une équipe de vente afin d’articuler et de délivrer avec succès la marque Lucid et l’expérience de propriété. Ce rôle reportera directement au Responsable de Marché afin de diriger l’équipe du studio ainsi que les processus permettant au studio d’atteindre ses objectifs de ventes.

SANTÉ DE L’ACTIVITÉ

• Encadrer et motiver l’équipe de vente afin d’atteindre les objectifs de ventes, d’essais routiers, de livraisons et de productivité
  · Faire preuve de leadership commercial en effectuant des jeux de rôle et en maintenant une présence active dans les espaces en contact avec les clients
  · Former et développer l’équipe sur les processus de vente, de financement et de livraison
  · Analyser les données pour déterminer les stratégies commerciales optimales
  · Définir des objectifs individuels pour votre équipe, en veillant à ce que les processus et routines favorisent la constitution d’un pipeline et la création de propriétaires afin d’atteindre les objectifs du studio
  · Veiller à ce que l’équipe maîtrise tous les aspects liés à la connaissance des produits Lucid ainsi que les offres pertinentes de l’industrie automobile et le paysage concurrentiel
  · Viser l’excellence dans toutes les zones d’activité afin d’atteindre les attentes propres à l’emplacement concerné

ENGAGEMENT DES EMPLOYÉS

• Fournir un coaching ciblé et un développement des compétences pour les Spécialistes de Vente et les Ambassadeurs de Marque afin d’exceller dans les indicateurs de performance, avec des réunions individuelles hebdomadaires
  · Recruter, former et développer une équipe performante et axée sur le client, en veillant à ce que tous les postes soient pourvus en temps opportun
  · Fournir leadership, direction et accompagnement à tous les membres de l’équipe de vente afin d’assurer une expérience fluide pour les clients et l’ensemble de la communauté Lucid
  · Développer des équipes inclusives, diversifiées et performantes en définissant des processus efficaces et en développant l’équipe à travers des moments d’apprentissage
  · Définir des objectifs de vente, des échéances et des listes cibles pour les Spécialistes de Vente et suivre les résultats afin d’assurer l’exécution rapide des initiatives de génération de leads ou de marché
  · Faire preuve d’assurance dans les opérations et la planification de tous les aspects de l’activité, y compris l’élaboration des plans mensuels d’atteinte des ventes et la communication des résultats à l’équipe
  · Gérer les leads, rendez-vous, réservations et motiver l’équipe à obtenir des résultats en communiquant les initiatives de l’entreprise et en engageant l’équipe via un coaching efficace, la gestion de la performance et la formation

EXPÉRIENCE CLIENT

• Veiller à ce que tous les employés offrent une expérience de premier ordre à chaque interaction sur le plancher du studio, lors des essais routiers, et lors du suivi actif des leads
  · Responsabiliser et guider les employés face aux préoccupations complexes des clients afin de prendre des décisions dans l’intérêt du client tout en soutenant la mission de Lucid
  · Agir également en tant que Conseiller Commercial Senior, en gérant les clients à fort potentiel
  · Gérer la clientèle VIP
  · Votre leadership opérationnel contribuera à encadrer et former votre équipe de vente afin d’offrir une expérience exceptionnelle touchant à la fois le cœur et l’esprit du client

OPÉRATIONS DU STUDIO

• Assumer la responsabilité des opérations du studio afin d’assurer un parcours client fluide et sans friction, de la réservation jusqu’à la livraison
  · Superviser l’inventaire et la présentation du merchandising
  · Gérer et coordonner la planification des horaires de l’équipe du studio
  · Collaborer avec les Opérations Retail et coordonner avec les fournisseurs et prestataires de services selon les besoins
  · Veiller à ce que l’entretien des installations et la présentation du showroom respectent les standards de la marque
  · S’épanouir dans un environnement dynamique où l’innovation est incontournable et où le changement est constant
  · Assister dans les opérations quotidiennes selon les besoins

Qualifications

• Plus de 5 ans d’expérience en gestion de magasin dans le retail, le luxe ou l’hôtellerie
  · Expérience en gestion des ventes automobiles souhaitée
  · Diplôme de licence ou expérience équivalente en commerce, vente ou discipline associée
  · Expérience dans la direction d’une équipe de professionnels orientés vente capables d’atteindre leurs objectifs
  · Expérience dans la prise de décisions basées sur les données et la responsabilisation de l’équipe vis-à-vis des KPI
  · Solide expérience et capacité à diriger une équipe favorisant un environnement inclusif et collaboratif
  · Agir avec urgence et promouvoir l’excellence dans tous les objectifs de l’entreprise
  · Maîtrise de l’anglais ; une seconde langue est un atout
  · Maîtrise de Microsoft Office, des outils CRM (ex. : Salesforce) et des systèmes de gestion retail
  · Démontrer une passion pour les véhicules électriques et le marché des véhicules premium
  · Capacité à travailler en soirée et le week-end dans un environnement retail
  · Capacité à obtenir la licence appropriée du DMV de l’État, le cas échéant
  · Permis de conduire valide sans suspension au cours de l’année précédente. Les conducteurs de moins de 21 ans doivent avoir détenu un permis de conduire pendant au moins 3 ans et réussir la formation Lucid à l’embauche
  · Les exigences physiques incluent la capacité de se tordre, se pencher, s’accroupir, atteindre et rester debout pendant de longues périodes, avec ou sans aménagement raisonnable

As a Studio Manager within a Lucid Sales Studio, your primary responsibility will be to directly manage, coach, develop and support a sales team with the successful articulation and delivery of the Lucid brand and ownership experience. This role will report directly to the Market Leader to lead the studio team and processes that enable the studio to achieve their sales targets.

BUSINESS HEALTH

• Coach and motivate the sales team to meet sales, test drives, delivery, and productivity goals
• Demonstrate sales leadership by role-playing and having an active presence in customer-facing locations
• Train and develop team on sales, financing and delivery processes
• Analyze data to determine optimal business strategies
• Set individual goals for your team, ensuring processes and routines are conducive to building pipeline and creating owners in order to reach studio goals
• Ensure the team is fluent in all aspects of Lucid product knowledge and relevant automotive industry offerings, and competitive landscape
• Drive for excellence in all areas of business focused on reaching expectations for the respective location

EMPLOYEE ENGAGEMENT

• Provide targeted coaching, skill development for Sales Specialists and Brand Ambassadors to excel in performance metrics with weekly one-on one meetings
• Recruitment, training and development of a high performing and customer focused team, ensuring all positions are filled in a timely manner
• Provide leadership, direction and coach all members of the Sales Team to ensure a seamless experience for customers and all members of the Lucid community.
• Develop inclusive, diverse, and high performing teams through defining efficient processes and developing the sales team through teaching moments.
• Sets sales goals, timelines, and target lists for Sales Specialists and tracks results to ensure timely execution on lead generation and/or market Initiatives.
• Demonstrates a confidence in operations and planning all aspects of the business including developing monthly sales attainment plans and communication of results to team.
• Manages leads, appointments, reservations and motivates a team to deliver results by communicating company initiatives and engaging team through effective coaching, performance management and training.

CUSTOMER EXPERIENCE

• Responsible for ensuring all employees provide best-in-class experience in every interaction on the studio floor, in test drives, and through actively following up on leads
• Empower and guide employees through challenging customer concerns, to make decisions in the customers’ best interest while also supporting Lucid’s mission
• Also acts as a Senior Sales Advisor, handling high-potential customers
• Clientele management for VIP customers
• Your hands-on leadership will assist in coaching and training your sales team to deliver an exceptional experience that touches both the heart and mind of the customer.

STUDIO OPERATIONS

• Own the operations within the studio to ensure the customer journey is frictionless and seamless from reservation through to delivery.
• Supervise merchandising product inventory and display
• Manage and coordinate Studio team scheduling.
• Partner with Retail Operations and coordinate with vendors and service providers as needed
• Ensure facility maintenance and showroom presentation adhere to the brand standards
• Thrives in a fast-paced environment where innovation is inevitable, and change is expected.
• Assist with daily operations as needed

Qualifications:

• 5+ years of store management experience in retail, luxury or hospitality.
• Automotive sales management experience preferred
• A Bachelor’s degree or equivalent experience in business, sales, or related discipline.
• Experience with leading a team of sales focused professionals that can deliver an achievement of their targets.
• Experience making data driven decisions and holding team accountable to KPI’s
• Extensive experience and ability to lead a team that fosters an inclusive and collaborative environment.
• Acts with urgency and champions excellence in all company objectives.
• Proficient in English with a secondary language skill set being a plus.
• Proficient in Microsoft Office products, CRM tools (i.e. Salesforce) and retail business systems.
• Demonstrates a passion for electric vehicles and premium vehicle markets.
• Ability to work evenings and weekends in a retail environment
• Ability to obtain appropriate state DMV licensing, where applicable
• Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire
• Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation.

We are looking for an experienced Field Service Engineer to work within our Field Service team. The Field Service Engineer will provide electrical support to a wide variety of customers. In this role, you will carry out installation, maintenance, modifications, and troubleshooting both at customer sites and supporting remotely. We offer a hands-on training program with elements of production and Quality Control to give engineers the concrete and practical understanding of our equipment that is so essential in the modern world.

About the role

You will be responsible for commissioning, troubleshooting, analyzing/identifying causes of mis-operation and repairing instruments/products at customer’s location. In addition, when not working on site, this position will provide engineering, PLC/HMI programming and customer support services.

The successful candidate will also have solid communication skills, and strong technical, problem solving, and analytical abilities.

Aspects of this role will include but are not limited to:

• Commissioning of power products and control systems for power System integration with other vendors’ equipment may be required, including but not limited to generators, UPS’s and SCADA systems
• Performing preventive maintenance, field installations and modifications
• Technical product support and troubleshooting
• Working with project engineers and project managers to select and coordinate the replacement of parts
• Performing engineering site surveys on equipment to determine scope of field work
• Performing programming and service on complex automation and protective relaying systems
• Managing office workload post site Ability to prioritize and submit project documentation on time.
• Domestic and international travel will be required as the role will require hands-on support at customer sites
• Travel and work at site outside of regular work hours, as required

Requirements:

• A Bachelor’s Degree in Electrical Engineering or Equivalent experience with Power generation
• More than two years of experience in field services, working as field service engineer with complex electrical systems and Power Generation experience.
• Sound knowledge of and hands-on experience in servicing, maintaining, commissioning and repairing of Power equipment.
• Experience with multiple/paralleling generator control system start-ups utilizing multi-function protection relays (Basler, GE or Schweitzer) and multi-function engine controllers (Woodward & ComAp) a plus
• Knowledge of servicing industrial equipment and strong software
• The ability to make changes in the field to HMI screen & PLC ladder logic programming is highly desirable
• Being an excellent team player, having strong communication skills and an ability to work independently without supervision a must Current Passport/Work Permit valid in Canada and United States of America.
• Ability to travel within Canada and to the United States of America and must have and maintain a valid driver’s license.

About IEM Canada

IEM Canada, (Industrial Electric Manufacturing, Inc.) in Surrey, BC, is the largest independent full-line manufacturer of custom electrical distribution and power quality equipment in North America. IEM has delivered customer-specific solutions to meet the ever-changing power requirements of growth industries in North America for over half a century. This position offers an exciting opportunity within an innovative, employee-oriented company!

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.

Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.

We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.

We are looking for an HPC Specialist to join our AI and Multi Asset Systematic Strategies team. This team builds and operates GPU infrastructure that powers AI and ML workloads. You'll work on the infrastructure stack from bare metal to model serving, combining systems engineering, performance optimization, and infrastructure automation to solve complex problems at the intersection of hardware, networking, and distributed systems.

Responsibilities:

• Deploy, maintain, and optimize GPU infrastructure for large-scale LLM inference workloads, including provisioning, configuration, and deployment of GPU server fleets.
• Architect and implement distributed serving solutions for multi-node, multi-GPU model deployments.
• Manage GPU-enabled Kubernetes clusters for LLM and ML workloads.
• Configure network infrastructure including load balancers, firewalls, and inter-node communication for GPU clusters.
• Implement and optimize storage solutions for model weights and inference caches.
• Troubleshoot performance bottlenecks across the stack: hardware, drivers, networking, and application layer.
• Research and evaluate emerging GPU technologies, model serving frameworks, and infrastructure optimizations.
• Collaborate with ML engineers to profile model performance and implement inference acceleration techniques.
• Drive reliability improvements through monitoring, alerting, capacity planning, and incident response.

Requirements:

• Bachelor's or Master's degree in Computer Science, Systems Engineering, or related field.
• 5+ years in DevOps, SRE, or infrastructure engineering roles.
• Strong experience with GPU infrastructure, model serving frameworks (vLLM, SGLang), and GPU driver management.
• Hands-on experience optimizing deep learning workloads (inference or training) on GPU clusters.
• Deep Linux systems knowledge including network configuration, storage optimization, and Kubernetes orchestration.
• Experience with infrastructure as code tools (Ansible, Terraform, or similar).
• Strong understanding of distributed systems, networking protocols (TCP/IP, HTTP/2), and load balancing.
• Proficiency in Python and Bash scripting for automation.
• Experience with monitoring and observability tools (Prometheus, Grafana, or similar).

For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice.

California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice.

[#LI-KS1] 

About the role:

This is a high energy role in which you will bring the Internet of Things to small to medium size customers, building Samsara's business and bringing the benefits of sensor data to customers. Typical sales will be $5k to $20k, and typically involve proof of concepts, multiple stakeholders, multi-faceted pricing negotiations, and selling to owners, safety and operational managers.

This position is based remotely in Canada.

You should apply if: 

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• Your mantra is #alwaysbeprospecting: The world of operations is vast. Your customers are often out in the field and the best way to catch them is live on the phone. Samsara’s top reps do constant research to find companies and contacts to expand their pipeline.
• You have innate curiosity in how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. 
• You are a life-long learner: Samsara sales are complex. You will need to learn about businesses where you previously had little knowledge. The payoff is big but you have to be willing to put in the work. 
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
• You want to be with the best: Samsara’s high-performance Sales culture means you’ll be surrounded by the best and challenged to go farther than you have before.  

In this role, you will: 

• Own customer engagements end-to-end, from prospecting and qualification to close.
• Generate pipeline through strategic outbound prospecting, as well as receive inbound leads from our account development team.
• Target accounts with 11-30 vehicles. 
• Experience handling and owning transactional sales process with high volume demands.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for this role:

• 1+ years of experience in a closing sales role

An ideal candidate has:

• Proven track record of consistent quota achievement
• Experience selling in the commercial space - small to medium deals sizes
• Experience with high-volume cold calling
• Experience in fast-paced, transactional sales
• Must demonstrate a growth mindset and a willingness to be collaborative with your teammates and in your selling process
• SFDC familiarity

About the Role

Samsara is looking for an experienced Deal Support Quality & Strategy Manager to play a pivotal role in ensuring operational excellence across our Deal Support (Deal Execution + Deal Strategy) organization. The Deal Support Quality & Strategy Manager will partner with leadership to build, implement, and maintain a quality program that supports the accuracy, efficiency, and consistency of our deal lifecycle processes. You will be responsible for providing feedback and business intelligence to drive continuous improvement and mitigate risk.

The ideal candidate has expertise in quality assurance operations, a keen eye for detail, and experience analyzing data to identify opportunities that have a direct impact on business outcomes. This role will join a team in building mode, and a successful candidate will have a strong bias for action and help create a sustainable quality culture.

This role is open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development and countless opportunities to experiment and master your craft.
• You have an innate curiosity about how businesses work: You will learn the ins and outs of complex sales processes and go-to-market operations, and you'll be energized by finding ways to make them more efficient.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.
• You are a team player: At Samsara, we help each other out by sharing best practices and focusing on winning as a team.

In this role, you will:

• Process Auditing: Observe and audit deal-related interactions and workflows across various internal systems to assess performance, adherence to policy, and identify trends
• Quality Assurance & Coaching: Utilize best practices and a standardized rubric to ensure the highest standards of accuracy and service are being delivered. Design and support a coaching framework that enables managers to deliver impactful feedback to their teams
• Insight & Analysis: Leverage Excel, Google Sheets, and similar tools to analyze quality data, track metrics, and derive actionable insights. Deliver data-driven recommendations on service and process quality to Deal Support leadership
• Program Support: Support the Deal Support Quality Program through targeted auditing, designing agile monitoring forms to collect qualitative insights, and leading investigative projects that identify opportunities to improve behaviors, processes, and tools
• Collaboration: Work collaboratively with cross-functional partners in Sales, Sales Operations, and Systems teams to improve processes and achieve consistent outcomes for quality initiatives
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 3-5 years of experience in a quality assurance, process improvement, or operations role, with at least 2 years directly focused on executing quality programs
• Demonstrated experience in designing and using quality assurance rubrics or scorecards to perform audits and provide structured feedback
• Strong analytical skills with proficiency in root cause analysis, identifying error trends, and using data to tell a story about process performance
• Excellent written and verbal communication skills, with an ability to deliver constructive feedback and present findings clearly to stakeholders
• A meticulous attention to detail and a passion for continuous process improvement
• Ability to work independently in a dynamic and fast-paced environment
• Experience leveraging AI tools to automate quality workflows or analyze large datasets

An ideal candidate also has

• Industry-standard quality or process improvement certifications (e.g., COPC, Six Sigma, ASQ)
• Experience incorporating stakeholder feedback (like CSAT or internal surveys) into the quality improvement process
• Experience facilitating calibration sessions with stakeholders to ensure scoring consistency and alignment
• Experience with software used for quality assurance tracking and reporting
• Familiarity with the sales deal lifecycle or a business operations environment is a strong plus
• Experience with Salesforce is preferred, but not required

About the role:

This is a dynamic, high energy role in which you will bring the Internet of Things to mid-sized customers, building Samsara's business and bringing the benefits of sensor data to customers. Typical sales will be $20k to $100k, and involve POCs, multiple stakeholders, managing trials, multi-faceted pricing negotiations, and selling to executives and CXOs. 

This is a remote position open to candidates based in Canada

You should apply if: 

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• Your mantra is #alwaysbeprospecting: The world of operations is vast. Your customers are often out in the field and the best way to catch them is live on the phone. Samsara’s top reps do constant research to find companies and contacts to expand their pipeline.
• You have innate curiosity in how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. 
• You are a life-long learner: Samsara sales are complex. You will need to learn about businesses where you previously had little knowledge. The payoff is big but you have to be willing to put in the work. 
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
• You want to be with the best: Samsara’s high-performance Sales culture means you’ll be surrounded by the best and challenged to go farther than you have before. 

Minimum requirements for this role:

• 2+ years experience in a full-cycle, closing sales role
• Experience independently closing new deals larger than $10,000 in annual revenue.
• Must be located in Canada

An ideal candidate has:

• Proven track record of consistent quota achievement
• Experience selling in the midmarket space - medium to large deals sizes
• Experience with high-volume cold calling
• Must demonstrate a growth mindset and a willingness to be collaborative with your teammates and in your selling process
• SFDC familiarity

About the Role

Samsara is looking for an experienced Deal Support Quality & Strategy Manager to play a pivotal role in ensuring operational excellence across our Deal Support (Deal Execution + Deal Strategy) organization. TheDeal Support Quality & Strategy Manager will partner with leadership to build, implement, and maintain a quality program that supports the accuracy, efficiency, and consistency of our deal lifecycle processes. You will be responsible for providing feedback and business intelligence to drive continuous improvement and mitigate risk.

The ideal candidate has expertise in quality assurance operations, a keen eye for detail, and experience analyzing data to identify opportunities that have a direct impact on business outcomes. This role will join a team in building mode, and a successful candidate will have a strong bias for action and help create a sustainable quality culture.

This is a remote position open to candidates residing in Mexico.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development and countless opportunities to experiment and master your craft.
• You have an innate curiosity about how businesses work: You will learn the ins and outs of complex sales processes and go-to-market operations, and you'll be energized by finding ways to make them more efficient.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.
• You are a team player: At Samsara, we help each other out by sharing best practices and focusing on winning as a team.

In this role, you will:

• Process Auditing: Observe and audit deal-related interactions and workflows across various internal systems to assess performance, adherence to policy, and identify trends
• Quality Assurance & Coaching: Utilize best practices and a standardized rubric to ensure the highest standards of accuracy and service are being delivered. Design and support a coaching framework that enables managers to deliver impactful feedback to their teams
• Insight & Analysis: Leverage Excel, Google Sheets, and similar tools to analyze quality data, track metrics, and derive actionable insights. Deliver data-driven recommendations on service and process quality to Deal Support leadership
• Program Support: Support the Deal Support Quality Program through targeted auditing, designing agile monitoring forms to collect qualitative insights, and leading investigative projects that identify opportunities to improve behaviors, processes, and tools
• Collaboration: Work collaboratively with cross-functional partners in Sales, Sales Operations, and Systems teams to improve processes and achieve consistent outcomes for quality initiatives
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 3-5 years of experience in a quality assurance, process improvement, or operations role, with at least 2 years directly focused on executing quality programs
• Demonstrated experience in designing and using quality assurance rubrics or scorecards to perform audits and provide structured feedback
• Strong analytical skills with proficiency in root cause analysis, identifying error trends, and using data to tell a story about process performance
• Excellent written and verbal communication skills, with an ability to deliver constructive feedback and present findings clearly to stakeholders
• A meticulous attention to detail and a passion for continuous process improvement
• Ability to work independently in a dynamic and fast-paced environment
• Experience leveraging AI tools to automate quality workflows or analyze large datasets

An ideal candidate also has

• Industry-standard quality or process improvement certifications (e.g., COPC, Six Sigma, ASQ)
• Experience incorporating stakeholder feedback (like CSAT or internal surveys) into the quality improvement process
• Experience facilitating calibration sessions with stakeholders to ensure scoring consistency and alignment
• Experience with software used for quality assurance tracking and reporting
• Familiarity with the sales deal lifecycle or a business operations environment is a strong plus
• Experience with Salesforce is preferred, but not required

About the Role

Samsara is looking for an experienced Deal Support Quality & Strategy Manager to play a pivotal role in ensuring operational excellence across our Deal Support (Deal Execution + Deal Strategy) organization. The Deal Support Quality & Strategy Manager will partner with leadership to build, implement, and maintain a quality program that supports the accuracy, efficiency, and consistency of our deal lifecycle processes. You will be responsible for providing feedback and business intelligence to drive continuous improvement and mitigate risk.

The ideal candidate has expertise in quality assurance operations, a keen eye for detail, and experience analyzing data to identify opportunities that have a direct impact on business outcomes. This role will join a team in building mode, and a successful candidate will have a strong bias for action and help create a sustainable quality culture.

This is a remote position open to candidates residing in Canada.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development and countless opportunities to experiment and master your craft.
• You have an innate curiosity about how businesses work: You will learn the ins and outs of complex sales processes and go-to-market operations, and you'll be energized by finding ways to make them more efficient.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.
• You are a team player: At Samsara, we help each other out by sharing best practices and focusing on winning as a team.

In this role, you will:

• Process Auditing: Observe and audit deal-related interactions and workflows across various internal systems to assess performance, adherence to policy, and identify trends
• Quality Assurance & Coaching: Utilize best practices and a standardized rubric to ensure the highest standards of accuracy and service are being delivered. Design and support a coaching framework that enables managers to deliver impactful feedback to their teams
• Insight & Analysis: Leverage Excel, Google Sheets, and similar tools to analyze quality data, track metrics, and derive actionable insights. Deliver data-driven recommendations on service and process quality to Deal Support leadership
• Program Support: Support the Deal Support Quality Program through targeted auditing, designing agile monitoring forms to collect qualitative insights, and leading investigative projects that identify opportunities to improve behaviors, processes, and tools
• Collaboration: Work collaboratively with cross-functional partners in Sales, Sales Operations, and Systems teams to improve processes and achieve consistent outcomes for quality initiatives
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 3-5 years of experience in a quality assurance, process improvement, or operations role, with at least 2 years directly focused on executing quality programs
• Demonstrated experience in designing and using quality assurance rubrics or scorecards to perform audits and provide structured feedback
• Strong analytical skills with proficiency in root cause analysis, identifying error trends, and using data to tell a story about process performance
• Excellent written and verbal communication skills, with an ability to deliver constructive feedback and present findings clearly to stakeholders
• A meticulous attention to detail and a passion for continuous process improvement
• Ability to work independently in a dynamic and fast-paced environment
• Experience leveraging AI tools to automate quality workflows or analyze large datasets

An ideal candidate also has

• Industry-standard quality or process improvement certifications (e.g., COPC, Six Sigma, ASQ)
• Experience incorporating stakeholder feedback (like CSAT or internal surveys) into the quality improvement process
• Experience facilitating calibration sessions with stakeholders to ensure scoring consistency and alignment
• Experience with software used for quality assurance tracking and reporting
• Familiarity with the sales deal lifecycle or a business operations environment is a strong plus
• Experience with Salesforce is preferred, but not required

** MUST BE LEGALLY ABLE TO WORK IN CANADA AND BE BASED IN THE PROVINCE OF QUEBEC **

English below.

À propos de KRAFTON Montréal :

Nous sommes un studio de développement de jeux de premier plan composé de vétérans de l'industrie du jeu. Nous travaillons sur un jeu basé sur une propriété intellectuelle acclamée située dans un monde fantastique médiéval. Ce jeu AAA est une expérience RPG d'action-aventure à la troisième personne, avec un gameplay narratif et stratégique. Chez KRAFTON Montreal, nous croyons qu'il est important de s'amuser tout en créant des expériences mémorables, en étant fiers de notre travail et en respectant les contributions de chacun.

Description du poste :
En tant que Concepteur·trice de niveaux senior, tu seras responsable de concevoir et livrer des espaces de jeu et des activités dans notre monde ouvert pour un jeu d’action fantasy à la troisième personne. Ton rôle sera de transformer les mécaniques de gameplay en expériences joueur engageantes, claires et satisfaisantes, avec un fort souci de qualité et d’itération.

En travaillant dans Unreal Engine 5, tu contribueras à aligner les équipes design, art et tech afin d’itérer sur des environnements et des activités qui soutiennent l’exploration, le combat et les batailles à grande échelle, en combinant gameplay systémique et moments scénarisés mémorables.

Responsabilités

• Prendre en charge le développement de niveaux, de features ou de types d’activités, du concept jusqu’à l’implémentation finale, en assurant un haut niveau de qualité et de cohérence.

• Concevoir et structurer des activités engageantes qui soutiennent l’exploration et le combat, en utilisant les mécaniques de gameplay pour créer du défi, de la variété et du plaisir.
• Contribuer à définir et faire évoluer les guidelines de design (métriques, objectifs, scripting, récompenses).
• S’assurer que les niveaux sont lisibles et intuitifs, en guidant le joueur à travers le layout, les points de repère et les indices visuels.
• Piloter les itérations sur plusieurs zones ou features à partir des playtests, du feedback et de l’évolution des systèmes de jeu.
• Agir comme point de contact clé entre les disciplines pour aligner les intentions de gameplay, les contraintes et les solutions.
• Identifier et résoudre de façon proactive les enjeux de gameplay liés au flow, au pacing, à la difficulté et à la lisibilité, autant à l’échelle locale (niveau) que globale (jeu).
• Créer des moments de gameplay marquants lors de batailles à grande échelle, en utilisant des outils de scripting (ex. Blueprints) pour orchestrer le rythme, les événements et le spectacle côté joueur.
• Rester à l’affût des tendances et des bonnes pratiques en level design, et s’en inspirer pour améliorer la qualité du travail.
• Mentorer et soutenir les autres Level Designers à travers du feedback, des reviews et du partage de connaissances.
• Contribuer à la planification, au scope et à la priorisation du travail de level design.

Connaissances / Compétences :

• Expérience solide en tant que Level Designer, avec au moins un jeu livré (ou expérience équivalente en production).

• Excellente maîtrise des fondamentaux du level design : layout, flow, pacing, lisibilité et guidage du joueur.
• Forte capacité à concevoir des activités de gameplay qui soutiennent l’exploration et le combat, en transformant les mécaniques en expériences engageantes.
• Capacité à contribuer à l’évolution des guidelines de design et à travailler avec des contraintes claires.
• Expérience concrète avec Unreal Engine (idéalement UE5).
• À l’aise de prototyper et valider des idées de gameplay de façon autonome, notamment avec Blueprints.
• Bonnes compétences en scripting (ex. Blueprints) pour créer des événements dynamiques et des moments plus cinématiques (atout important).
• Capacité à driver l’itération et à prendre des décisions de design éclairées avec peu de supervision.
• Excellentes habiletés de communication, avec une capacité à influencer et aligner plusieurs disciplines.
• À l’aise en français et en anglais, à l’oral comme à l’écrit.
• Confortable dans un environnement international avec des équipes distribuées.
• Expérience avec des outils de modélisation 3D pour du blockout (atout).
• Portfolio démontrant des compétences solides en level design et une intention de design claire (contenu jouable fortement recommandé).
• Expérience en mentorat ou en accompagnement d’autres designers (atout important).
• Bonne compréhension du design en monde ouvert, du gameplay systémique et des expériences centrées joueur.

Studio KRAFTON de Montréal s’engage à cultiver un environnement de travail qui respecte toutes les différences et qui encourage chacun.ne à se sentir inclus.e et valorisé.e. Nous offrons des opportunités d'emploi égales à tous les employés et candidats à l'emploi et interdit toute discrimination et harcèlement de quelque nature que ce soit, sans distinction d’âge, de couleur, de religion, de sexe, d'origine nationale, de statut de handicap, d'orientation sexuelle, d'identité ou d'expression de genre ou toute autre caractéristique protégée par les lois applicables. Notre objectif est de fournir un lieu de travail respectueux qui vous permettra de vous épanouir tant dans au travail que dans la vie.

Chez Studio KRAFTON Montréal, nous souhaitons que nos membres soient aux commandes de leur travail, depuis la conception et à travers toutes les étapes de la production, tout en leur offrant les meilleures conditions de travail et des avantages qui ont un impact positif sur leur vie. Cela inclut:

• Le véritable travail hybride : vous choisissez si vous travaillez à distance tout le temps (dans la province de Québec), si vous souhaitez venir au studio quelques jours ou tout le temps.
• Contribution généreuse de l'employeur au RÉER
• Couverture santé, dentaire et bien-être incluant la télémédecine ;
• Des journées personnelles et de bien-être ;
• Subvention OPUS

_______________________________________________________________________________________________________________________________________________________________

About Krafton Montreal: 

We are a leading game development studio composed of veterans of the game industry. We are working on a game based on an acclaimed intellectual property set in an enthralling medieval fantasy world. This game is an AAA third-person action-adventure RPG experience, with a rich narrative and strategic gameplay. At our company, we believe in having fun while creating memorable experiences, being proud of our work, and showing respect for each other's contributions. 

Job Description:

As a Senior Level Designer, you will own the design and delivery of gameplay spaces and activities within our open world for a third-person fantasy action game. You’ll be responsible for turning gameplay mechanics into engaging, readable, and enjoyable player experiences, with a strong focus on quality, clarity, and iteration.

Working in Unreal Engine 5, you will help align cross-disciplinary teams to iterate on locations and activities that support exploration, and large-scale battles, delivering both systemic gameplay and memorable scripted moments.  

Responsibilities:  

• Own the development of levels, features, or activity types from concept to final implementation, ensuring quality and consistency.
• Define and structure engaging activities that support exploration and combat, using gameplay mechanics to drive fun, challenge, and variety.
• Contribute to the definition and evolution of design guidelines, including metrics, objectives, scripting, and rewards.
• Ensure levels are readable and intuitive, guiding player movement and decision-making through layout, landmarks, and visual cues
• Drive iteration across multiple locations or features using playtests, feedback, and evolving game systems to improve quality.
• Act as a key point of contact between disciplines, helping align gameplay intent, constraints, and solutions.
• Identify and proactively solve gameplay issues related to flow, pacing, difficulty, and clarity, anticipating risks and proposing solutions at both local (level) and systemic (game-wide) scales.
• Create highly realized gameplay moments during large-scale army battles, using scripting tools (e.g., Unreal Blueprints) to orchestrate pacing, events, and player-facing spectacle.
• Stay informed about level design trends and best practices, analyzing relevant games to gather insights and inspiration that improve your work.
• Mentor and support other Level Designers through feedback, reviews, and knowledge sharing.
• Contribute to planning, scoping, and prioritization of level design work.

 Knowledge/Skills: 

• Extensive professional experience as a Level Designer, with shipped games or equivalent production experience.
• Strong mastery of level design fundamentals, including layout, flow, pacing, readability, and player guidance.
• Strong ability to design gameplay activities that support exploration and combat, translating gameplay mechanics into engaging and evolving situations.
• Ability to contribute to and evolve design guidelines, metrics, objectives, and constraints.
• Hands-on experience with Unreal Engine (preferably Unreal Engine 5).
• Comfortable prototyping and validating gameplay ideas independently, using unreal blueprints
• Strong scripting skills (e.g., Unreal Blueprints) to prototype and implement dynamic gameplay events and cinematic moments are a strong asset.
• Ability to drive iteration cycles and make informed design decisions with minimal supervision.
• Excellent communication skills, with the ability influence and align cross-disciplinary stakeholders.
• Comfortable working in both French & English, (written and spoken).
• Comfortable working in an international, distributed team across different cultures and time zones.
• Experience with 3D modeling software for blockout or iteration is a plus.
• A portfolio demonstrating strong level design work and clear design intent (playable content preferred).
• Experience mentoring or supporting other designers is a strong plus.
• Strong understanding of open-world design, systemic gameplay, and player-driven experiences.

Studio KRAFTON Montreal is committed to cultivating a work environment that respects all differences and encourages everyone to feel included and valued. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to age, race, color, religion, sex, national origin, disability status, sexual orientation, gender identity or expression or any other characteristic protected by applicable laws. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

At Studio KRAFTON Montréal we want our team members to have ownership of their work from conception all the way through production while providing them with the best working conditions and benefits that have a positive impact on their lives. This includes:

• • Being truly hybrid: meaning you choose if you work remotely all the time (in the province of Quebec), if you wish to come to the studio a couple of days or all the time;
  • Generous RRSP employer contributions;
  • Health, dental & wellness coverage including telemedicine;
  • Personal & wellness days;
  • OPUS subsidy.

About Clutch:

We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning.

Named five years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.

About the role:

We are on a mission to build a world-class team that drives innovation, growth, and excellence. As we scale rapidly, we are looking for a Customer Service Delivery Advocate  to be the face of our company at our first retail location in Bayshore Mall, Ottawa! Since our entire car-buying process is online, you’ll be the first Clutch employee our customers meet when they pick up or sell their vehicle. You'll have the freedom to go above and beyond to make sure every customer has a great, unique experience in this dynamic customer and transportation role. 

What you’ll do: 

• Delivering a uniquely special experience to each and every one of our customers. 
• A major part of this job is having exceptional customer service skills, where you’ll be the face of the company in addressing customer needs,resolving issues, and ensuring satisfaction at every touchpoint throughout their appointment
• Need a sharp eye for detail as you inspect vehicles, carefully assessing both cosmetic and mechanical aspects to identify potential issues, ensuring the highest quality of service is provided to our customers.
• You will be accurately and efficiently completing customer paperwork as well as taking thorough notes in our customer tracking system inside our new facility!
• You’ll also be a team player by assisting other team members with various tasks as necessary.

What we’re looking for: 

• Education: High school diploma or equivalent
• Experience:
• 1+ years experience in the automotive industry an asset
• 2+ years of customer-facing experience
• Comfortable driving longer distances. 
• Have automotive experience and a passion for cars & comfortable in a fast-paced environment.
• License: A G Drivers License (valid in Ontario)
• Driving Record: 3 years of clean driver’s abstract with no major infractions.
• Background Check: Clean criminal background check.
• Work Authorization: Legally authorized to work in Canada.
• Availability: Minimum of 40 hours per week, with overtime as needed. There is a 4 weekday plus 1 weekend date working schedule

It’d be great if you have:

• Valid OMVIC License: Don’t have one yet? No problem! We’ll help you obtain your OMVIC license as one of the perks of working with us.
• A passion for cars and the automotive industry
• Experience with warranty products so that you can answer any question that arise during the process

Why you’ll love it at Clutch: 

• Autonomy & ownership – opportunity to build your process and influence the company workforce and at every level.
• Help shape the future of car buying and selling in Canada by leading a critical part of our customer experience.
• You’ll have a broad and direct ownership over [Field of work] during a phase of rapid growth.
• We are dedicated to attracting and retaining top talent with top-of-market compensation packages.
• Above market health & dental benefits.

Employment Type:

•  New Hire, Permanent Full-Time

Compensation & Benefits:

• Wage: $24 per hour
• Benefits: Comprehensive benefits plans include healthcare, dental care, vision care, prescriptions, life insurance and dependent coverage; start from day 1. (Applicable for Permanent Full-Time)
• Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities and working conditions.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.

In short:

On is looking for an entrepreneurial-spirited team member to join our team as a Sr. Specialist - Regional Sales Representative, representing the brand in the field in Quebec. On is the fastest-growing running brand globally and our success is largely attributed to our premium sales concept. 

Every day at On is an opportunity to learn and grow, whilst amplifying On’s brand and innovative products to our partners, helping to build the world’s next great Sportswear brand. Come join a community of athletes and dreamers who dare to dream big and move fast.

Your Mission:

- Build and maintain relationships with clients, focusing on increasing market share within existing doors by identifying and implementing solutions that meet key customer objectives and advocating those objectives throughout the organization

- Champion brand awareness and strategize ways to ensure that On is on top of our consumers' mind through supporting in-store and digital execution of product merchandising, launches, and special events

- Support daily account operations including order book management, inventory management, driving sell-in/sell-out, optimizing product assortment and merchandising, and bringing solutions to top-of-mind customer concerns

- Prepare and deliver sales presentations, using On material and data in a meaningful and strategic manner to the region's customer base, keeping an eye for prospective new doors that fit within the overall On strategy

- Perform sales analytics reviews to ensure adjustments are able to be made in line with On's overall sales strategies and sales targets are achieved

- Perform market analysis to inform product and channel strategies, keeping up with current and possible future practices and trends with the competition and in the marketplace   

Your Story:

- 5+ years of experience at a premium brand in the consumer goods industry in outside sales, account management, retail management, retail marketing, retail planning, or related experience

- You embody a service-minded attitude and have a history of sales success and a unique ability to navigate difficult client conversations and negotiate wins, building long-lasting relationships

- You have strong Excel and data analysis skills and ideally experience with sales planning, forecasting, and retail math

- You relish the challenge of crafting and executing strategies to develop business with the existing customer base as well as create new opportunities for growth

- You enjoy marketing brands you believe in and sharing that with clients in an inspiring way

- You are located within Montreal or within close proximity and have an inclination to travel 30-60% percent of the time, fluctuating based on business needs   

- You possess a valid driver’s license and must be insurable under On’s corporate insurance carrier

Your Team:

Ever imagine working in a team, where a passion for people and a commitment to movement comes first? You’ll be joining an entrepreneurial and collaborative team, passionate about crafting a premium sales experience for our retail partners, pioneering new ways of strategic account management, and spreading the excitement of our brand. Our Sales team is growing, come along for the journey.

About Clutch:

We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning.

Named two years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.

About the role:

Clutch is looking for a Delivery Associate to join our Field Operations team at our new location in Bayshore Mall, Ottawa! You could be a good fit if you are hard working, organized, and driven with a keen attention to detail. In this position, you will play a key role in maximizing Clutch’s ability to quickly list newly acquired vehicles our clients have purchased or traded in/

What You’ll Do: 

• Conduct pre-trip and post-trip inspections to ensure vehicle condition and report any damage or visual issues.

• Maintain a clean and orderly vehicle, both interior and exterior.

• Adhere to all traffic laws and company safety policies while operating vehicles.

• Provide excellent customer service during interactions, ensuring a professional and courteous demeanor.

• Flexibly respond to changing schedules and assignments, including weekends or extended hours if required.

• Support our Field Operation team in ensuring client vehicles are up to our quality standards

We’re Looking For:

• Education: High school diploma or equivalent
• Experience:
  • 1+ years experience transporting vehicle
  • Comfortable driving longer distances. 
  • Have automotive experience and a passion for cars & comfortable in a fast-paced environment.
• License: A G Drivers License (valid in Ontario)
• Driving Record: 3 years of clean driver’s abstract with no major infractions.
• Background Check: Clean criminal background check.
• Work Authorization: Legally authorized to work in Canada.
• Availability: Minimum of 40 hours per week, with overtime as needed.  

Why you’ll love it at Clutch: 

• Autonomy & ownership – opportunity to build your process and influence the company workforce and at every level.
• Help shape the future of car buying and selling in Canada by leading a critical part of our customer experience.
• You’ll have a broad and direct ownership over [Field of work] during a phase of rapid growth.
• We are dedicated to attracting and retaining top talent with top-of-market compensation packages.
• Above market health & dental benefits.

Employment Type:

• New, Permanent Full-Time

Compensation & Benefits:

• Wage: $20 per hour
• Benefits: Comprehensive benefits plans include healthcare, dental care, vision care, prescriptions, life insurance and dependent coverage; start from day 1. (Applicable for Permanent Full-Time)
• Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities and working conditions.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.

About Clutch:

We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning.

Named five years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.

About the role:

We are on a mission to build a world-class team that drives innovation, growth, and excellence. As we scale rapidly, we are looking for a Retail Advisor  to be the face of our company at our first retail location in Bayshore Mall, Ottawa! Since our entire car-buying process is online, you’ll be the first Clutch employee our customers meet when they pick up or sell their vehicle. You'll have the freedom to go above and beyond to make sure every customer has a great, unique experience in this dynamic customer and transportation role. 

What you’ll do: 

• Delivering a uniquely special experience to each and every one of our customers. 
• A major part of this job is having exceptional customer service skills, where you’ll be the face of the company in addressing customer needs,resolving issues, and ensuring satisfaction at every touchpoint throughout their appointment
• Need a sharp eye for detail as you inspect vehicles, carefully assessing both cosmetic and mechanical aspects to identify potential issues, ensuring the highest quality of service is provided to our customers.
• You will be accurately and efficiently completing customer paperwork as well as taking thorough notes in our customer tracking system inside our new facility!
• You’ll also be a team player by assisting other team members with various tasks as necessary.

What we’re looking for: 

• Education: High school diploma or equivalent
• Experience:
• 1+ years experience in the automotive industry an asset
• 2+ years of customer-facing experience
• Comfortable driving longer distances. 
• Have automotive experience and a passion for cars & comfortable in a fast-paced environment.
• License: A G Drivers License (valid in Ontario)
• Driving Record: 3 years of clean driver’s abstract with no major infractions.
• Background Check: Clean criminal background check.
• Work Authorization: Legally authorized to work in Canada.
• Availability: Minimum of 40 hours per week, with overtime as needed. There is a 4 weekday plus 1 weekend date working schedule

It’d be great if you have:

• Valid OMVIC License: Don’t have one yet? No problem! We’ll help you obtain your OMVIC license as one of the perks of working with us.
• A passion for cars and the automotive industry
• Experience with warranty products so that you can answer any question that arise during the process

Why you’ll love it at Clutch: 

• Autonomy & ownership – opportunity to build your process and influence the company workforce and at every level.
• Help shape the future of car buying and selling in Canada by leading a critical part of our customer experience.
• You’ll have a broad and direct ownership over [Field of work] during a phase of rapid growth.
• We are dedicated to attracting and retaining top talent with top-of-market compensation packages.
• Above market health & dental benefits.

Employment Type:

•  New Hire, Permanent Full-Time

Compensation & Benefits:

• Wage: $24 per hour
• Benefits: Comprehensive benefits plans include healthcare, dental care, vision care, prescriptions, life insurance and dependent coverage; start from day 1. (Applicable for Permanent Full-Time)
• Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities and working conditions.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.

About the Company 

At Torc, we have always believed that autonomous vehicle technology will transform how we travel, move freight, and do business. 
A leader in autonomous driving since 2007, Torc has spent over a decade commercializing our solutions with experienced partners. Now a part of the Daimler family, we are focused solely on developing software for automated trucks to transform how the world moves freight. 
Join us and catapult your career with the company that helped pioneer autonomous technology, and the first AV software company with the vision to partner directly with a truck manufacturer. 

Meet the Team

The mission of the Application Engine Team is to provide a robust, efficient, and flexible platform for integrating and managing various deep learning models and processes in the context of L4 autonomous trucking. It aims to streamline development workflows, enhance team efficiency, and ensure consistent performance and safety standards. The Application Engine focuses on facilitating the creation of scalable, reproducible, and safety-compliant components, enabling feature teams to efficiently develop and deploy advanced autonomous driving features.

What You’ll Do 

• Development of a processing pipeline SDK capable of spanning multiple distributed System on a Chips using Ethernet, PCIe, and similar to move data through different processing stages.
• Optimization of concurrent usage of resources (Memory, GPU) for parallel execution of trained models on a single System on a Chip
• Development of a runtime environment, which uses the App Engine SDK to deploy machine learning based virtual driver applications.
• SDK Feature development to support the creation of Virtual Driver Software
• Support Virtual Driver Division with their usage of the Application Engine
• Creation of high-quality code including test case development

What You’ll Need to Succeed 

• Experience with Embedded Software Development, especially with a focus on GPUs
• Experience with TensorRT and CUDA
• Experience in the development of real-time distributed systems
• Profound knowledge of C++ and state of the art design principles
• Familiarity with machine learning technologies (e.g. PyTorch)
• Experience with Linux
• Degree: Masters in Computer Science or Electrical Engineering

Bonus Points

• Experience developing SDK’s for complex embedded systems, especially those featuring GPUs or multiple SOCs.
• Experience in autonomous robotic or vehicle systems.
• Knowledge of computer architecture principles such as pipelining, memory hierarchy, locality, etc.

Perks of Being a Full-time Torc’r 
Torc cares about our team members and we strive to provide benefits and resources to support their health, work/life balance, and future. Our culture is collaborative, energetic, and team focused. Torc offers:    
 

• A competitive compensation package that includes a bonus component and stock options 

• 100% paid medical, dental, and vision premiums for full-time employees 

• 401K plan with a 6% employer match 

• Flexibility in schedule and generous paid vacation (available immediately after start date) 

• AD+D and Life Insurance 

At Torc, we’re committed to building a diverse and inclusive workplace. We celebrate the uniqueness of our Torc’rs and do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, or disabilities. 
Even if you don’t meet 100% of the qualifications listed for this opportunity, we encourage you to apply. 

Our compensation reflects the cost of labor across several geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Torc's total compensation package will also include our corporate bonus and stock option plan. Dependent on the position offered, sign-on payments, relocation, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Job ID: 102580

ROLE: XM ACCOUNT TEAM LEAD (BILINGUAL) 
TEAM: ACCOUNTS
LOCATION: QUEBEC

COMPANY OVERVIEW
Salt is a North American marketing agency that creates connected experiences through creative, digital & media innovation.

Our mission is to “Earn The World’s Attention” and Salt is built to find, develop, execute, and amplify the ideas that are worthy of our clients’ audiences. We’ve structured our agency to do what’s right for our clients – to connect different perspectives, to work across mediums, and to focus on delivering meaningful, effective results.

We’re committed to living up to the values in our name. “Salt of The Earth” means we value collaborative, humble, hard-working people here. We’re looking for people who are as smart as they are kind because we believe the right talent and the right culture help us do what’s right for our clients.

ROLE OVERVIEW
We are hiring an experienced in-field regional field manager to support a leading Canadian coffee brand and serve as an XM Account Team Lead. This role is focused exclusively on field execution, leadership and commercial vehicle operations.

You will lead mobile activations, manage drivers and brand ambassadors on site, and oversee the safe operation of commercial assets across your region. This is a hands on leadership position for someone confident operating large vehicles, managing technical equipment, and representing the brand in live environments.

You will operate with a high level of independence while maintaining structured communication and reporting to the Senior Manager.

CORE RESPONSIBILITIES

Field Leadership & Execution

• Lead the full execution of mobile and tent based activations from setup to teardown
• Supervise brand ambassadors, and on site team leads
• Act as the primary escalation point for operational or personnel issues in the field
• Ensure all activations meet brand, safety, and quality standards

Fleet & Commercial Vehicle Operations

• Confidently operate 18 to 35 ft commercial box trucks or similar large vehicles and portable generators
• Safely maneuver vehicles and trailers in urban, event, and high traffic environments
• Conduct vehicle inspections and maintain logbooks in compliance with provincial regulations
• Travel regionally and support multi location programs as required
• Maintain basic mechanical awareness and troubleshoot minor vehicle issues when needed
• Follow all safety procedures when working with fuel, power, and mobile equipment systems

Asset & Inventory Oversight

• Ensure mobile assets are clean, stocked, and event ready
• Support inventory tracking across vehicles and storage locations
• Coordinate asset movement and basic maintenance requirements

Reporting & Communication

• Deliver daily field and post event reports
• Track performance metrics including attendance, sampling, and team execution
• Maintain proactive communication with internal leadership regarding program updates

EXPERIENCE & SKILLS

Leadership and Field Management

• Previous experience leading or supervising teams, ideally within experiential, events, or field marketing
• Proven ability to train, coach, and manage brand ambassadors in fast paced environments

Operations and Logistics

• Strong experience managing event operations, mobile assets, or large scale field programs
• Comfortable with physical work including lifting, loading, and extended standing
• Highly organized, with the ability to manage schedules, staffing needs, and regional coverage
• Comfortable working independently and owning responsibilities end to end

Communication and Relationship Building

• Excellent verbal and written communication skills
• Confident acting as the main point of contact for vendors, infield staff and internal management
• Strong relationship builder with a collaborative and solutions focused mindset

Driving, Reporting, and Compliance

• Valid full G driver’s license
• Experience driving commercial vehicle
• Willingness to complete daily travel and driving logs
• Ability to provide a clean driver’s abstract if selected

Adaptability and Availability

• Flexible and available for extensive regional travel
• Available ASAP through the end of December 2026
• Comfortable working remotely from the field

WHAT WE STAND FOR

• Salt of the Earth: We lead with humility, honesty, and heart—always.
• Do What’s Right: No shortcuts. We choose integrity over ease, every time.
• Earn Your Salt: We roll up our sleeves, chase results, and celebrate the journey.
• Make Things Better: We’re solution-seekers, always pushing for smarter ways forward.
• Seek Different Perspectives: Diversity fuels our thinking. Inclusion drives our impact.

The anticipated annual base salary range for this position is $50-55K. Individual compensation within this range is determined based on job-related factors such as experience, skills, level of responsibility, internal equity, and business needs. This range represents the expected base salary for this role and does not include other elements of SALT total rewards program. 

Les Films Sony Imageworks Québec Inc. sont situés sur le territoire traditionnel non cédé des Premières Nations Kanien’keha:ka (Mohawk). Nous nous engageons à respecter les terres ancestrales et à travailler avec les communautés en vue de la réconciliation.

Les Films Sony Imageworks Québec Inc. sont un studio d'effets visuels et d'animation primé aux Oscars® qui possède des bureaux à Vancouver (Canada), Montréal (Canada) et Los Angeles (États-Unis).  Les Films Sony Imageworks Québec Inc. sont réputés pour leurs effets visuels photoréalistes, leurs animations dynamiques de créatures et de personnages, ainsi que leurs longs métrages entièrement réalisés en images de synthèse. 

Les Films Sony Imageworks Québec Inc.

700, rue Saint-Hubert, bureau 400, Montréal (QC) H2Y 0C1

À temps plein, pour un projet

Excellentes compétences en communication en français et en anglais. Les rôles en production nécessitent une coordination avec des artistes, des superviseurs et des partenaires dans plusieurs régions où l’anglais est la principale langue de travail. Les réunions, les interactions avec les clients et les communications liées à la production se déroulent souvent en anglais. De plus, les outils de production, les systèmes de suivi et la documentation technique sont principalement disponibles en anglais, ce qui exige une bonne maîtrise de cette langue afin d’assurer une coordination et une livraison précises.

Avantages sociaux selon la politique de l’entreprise : soins de santé, remboursement des frais de scolarité, REER, congés maladie et vacances, augmentations salariales applicables. 

Les Films Sony Imageworks Québec sont à la recherche d’un(e) Coordonnateur(trice) de production senior pour se joindre à l'équipe de production ! 

Résumé du poste: 

Le/la coordinateur(trice) de production senior relève directement du/de la directeur (trice) du département de production. Iel assiste les APM, DPM et producteurs(trices) en coordonnant une équipe d'artistes travaillant sur un projet, pouvant impliquer plusieurs équipes ou départements. Le/la candidat(e) idéal(e) doit posséder une solide expérience en coordination dans le domaine des effets spéciaux pour longs métrages, de l'animation 3D et/ou de la production de jeux vidéo, ainsi que de bonnes compétences en gestion du personnel et en gestion personnelle. Une expérience minimale de 4 ans dans la production de longs métrages avec effets spéciaux, de longs métrages d'animation en images de synthèse ou de jeux vidéo est requise.

Ce que vous ferez : 

Les tâches suivantes donnent un aperçu général des types d'activités que le/la titulaire du poste sera amené(e) à exercer au quotidien. Cette liste n'est pas exhaustive, car la nature de notre activité exige de tous nos employé(e)s qu'ils fassent preuve de flexibilité, de motivation et de créativité lorsqu'ils sont confrontés à des défis :

• Préparation de listes de lecture pour les réunions et les tournées de l'équipe.
• Configuration du calendrier de l'équipe pour les réunions régulières (Google).
• Suivi des données de tournage et saisie dans la base de données de suivi/gestion des ressources (Shotgrid).
• Prise de notes lors des réunions et des tournées de l'équipe.
• Communication avec les client(e)s lors des révisions et par e-mail.
• Communication des commentaires du/de la superviseur(seuse)/client(e) issus des quotidiens de tournage/révisions de tournage aux artistes (une bonne maîtrise de l'analyse technique des prises de vue est un plus).
• Assurer la liaison entre les artistes, les chef(fe)s d'équipe et les superviseurs(seuses)
• Répondre aux besoins des artistes/superviseurs(seuses) (postes de travail, tablettes, logiciels, repas, etc.)
• Communiquer aux services les retours et les notes concernant les autres services.
• Suivre l'inventaire et gérer le flux de travail pour respecter les délais et les quotas des artistes
• Résoudre les problèmes avec les superviseurs(seuses)/chef(fe)s d'équipe et l'APM afin de s'assurer que les artistes respectent les délais et les quotas
• Collaborer avec les superviseurs(seuses)/chef(fe)s d'équipe et l'APM pour évaluer les compétences des artistes en vue de l'attribution des plans
• Résolution dynamique des problèmes et escalade en temps opportun de tout objectif potentiellement manqué
• Encadrement des membres plus juniors de l'équipe de production
• Motivation de votre équipe et maintien d'un moral élevé (idées créatives pour ajouter de la joie à la journée !)
• Connaissance de toutes les heures travaillées au sein de l'équipe afin de surveiller le bien-être et le niveau d'énergie
• Aide à la demande d'heures supplémentaires pour les artistes, en s'assurant que les heures demandées sont appropriées

Ce que nous recherchons : 

Avoir au moins 3 ans d'expérience en tant que coordinateur(trice) de production dans le domaine des effets spéciaux pour longs métrages, de l'animation 3D pour longs métrages ou de la production de jeux vidéo.

Compétences techniques et opérationnelles :

• Avoir une compréhension approfondie du flux de travail front-end/back-end pour la production numérique, en particulier pour les équipes chargées des ressources, de la mise en page, de l'animation, des effets spéciaux, des effets visuels et/ou de l'éclairage/composition.
• Avoir une compréhension approfondie de la production d'effets spéciaux et d'images de synthèse ou de la planification de jeux vidéo.
• Avoir une compréhension approfondie de Shotgrid.
• Être capable d'orienter les artistes vers les personnes compétentes pour répondre à leurs questions relatives aux problèmes de licence matérielle et logicielle.
• Suivre le travail de tournage et le travail dans les délais impartis et les objectifs de quota.
• Planifier de manière proactive les missions de l'équipe et signaler les problèmes potentiels liés à l'inventaire et à la livraison.
• Planifier et être disposé à apprendre et à maîtriser tous les logiciels de planification et de suivi d'Imageworks.
• Acquérir les ressources et les éléments nécessaires pour mener à bien la production des plans au sein de l'équipe qui vous est assignée.
• Résoudre les problèmes liés à l'inventaire.
• Être capable de mettre en place de manière autonome des salles de travail ou de révision, et savoir qui contacter en cas de problèmes techniques. En cas de travail à distance, connaître le processus de connexion à distance. 

Compétences relationnelles et d'autogestion :

• Posséder une capacité experte à mener plusieurs tâches de front et à travailler dans un environnement au rythme soutenu.
• Être capable de collaborer et de communiquer de manière constructive et professionnelle.
• Être proactif(ve), motivé(e) et être le moteur de votre équipe !
• Fournir un soutien direct aux équipes d'artistes.
• Communiquer avec les équipes créatives tout en tenant la production informée.
• Selon l'équipe, vous pouvez être amené à interagir régulièrement avec le client. Les interactions avec les clients doivent être professionnelles et opportunes. Les interactions avec les clients comprennent, sans s'y limiter : les révisions, les communications par e-mail et les notes. 
• Résolution avancée de problèmes et planification stratégique. 
• Sang-froid face à des délais difficiles.
• Être curieux(se) et faire preuve d'initiative pour en savoir plus.
• Être disposé(e) à aider et à soutenir les autres pendant les périodes d'absence.
• Être capable de mettre en œuvre des compétences efficaces en matière de résolution de conflits afin d'assurer l'harmonie au sein du projet et de votre équipe.

Nous valorisons les perspectives uniques et souhaitons que des talents diversifiés et distincts travaillent avec nous.  Nous encourageons les candidats de toutes identités à postuler. 

*Sony Pictures Entertainment souscrit au principe de l’égalité d’accès à l’emploi. Nous évaluons les candidats qualifiés sans égard à la race, à la couleur, à la religion, au sexe, à l’origine nationale, au handicap, à l’âge, à l’orientation sexuelle, à l’identité de genre ou à d’autres caractéristiques protégées.

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Les Films Sony Imageworks Québec Inc. is located on unceded and traditional territories of the Kanien'keha:ka (Mohawk) people.  

Sony Pictures Imageworks is an Academy Award®-winning visual effects and animation studio with offices in Vancouver (CAN), Montreal (CAN), and Los Angeles (USA). Sony Pictures Imageworks is known for photoreal live-action visual effects, dynamic creature and character animation and full-CG features. 

Les Films Sony Imageworks Québec Inc.

700 Rue Saint-Hubert, Suite 400, Montreal QC HY2 0C1

Project based, Full Time

Excellent communication skills in French and English. Production roles require coordinating with artists, supervisors, and partners across multiple regions where English is the primary working language. Meetings, client interactions, and production communications are often conducted in English. Additionally, production tools, tracking systems, and technical documentation are primarily available in English, requiring proficiency to ensure accurate coordination and delivery.

Benefits per company policy: include healthcare, tuition reimbursement, RRSP's, Sick and Vacation leave, standard increases as applicable

Les Films Sony Imageworks Québec Inc. is seeking a Senior Production Coordinator to join our team in our Montreal location!

Summary: 

The Senior Production Coordinator reports directly to the Production Department Manager. The role supports APM(s)/DPM(s)/Producer(s) by coordinating a team of artists on a show, possibly in multiple teams or departments. The ideal candidate must have extensive coordinating experience in VFX Feature Film, CG Animation, and/or Game production, with good people and self management skills. A minimum of 4 years experience working in VFX Feature Film, CG animation Feature Film, or Game production is required. 

What you'll be doing:

The following tasks provide a general overview of the types of activity the role holder will be expected to engage in on a day-to-day basis. The tasks are not intended to be an exhaustive list of responsibilities as the nature of our business requires all employees to be flexible, self-motivated and to think creatively when presented with challenges:

• Preparing playlists for team touchbases and rounds
• Setting team calendar for regular meeting cadences (Google)
• Tracking shot data and reporting into tracking/asset management database (Shotgrid)
• Note taking in team touchbases and rounds
• Client communication in reviews and emails.
• Communicating Supervisor/Client comments from show dailies/shot reviews to artists (having a good command of technical shot analysis is a bonus)
• Liaising between artists, leads and supervisors
• Facilitating artist/supervisor needs (workstations, tablets, software, meals, etc)
• Cross departmental communication of kickbacks and notes affecting other departments.
• Tracking inventory and driving workflow to hit artist bid days and quota
• Problem solving with team supervisors/lead and APM to ensure artists are hitting bid days and quota
• Partnering with supervisors/leads and APM in evaluating artist abilities for shot assignments
• Dynamic problem solving and timely escalation of any potential missed targets
• Mentor more junior Production team members
• Motivating your team and ensuring morale is high (creative ideas for adding fun into the day!)
• Being aware of all hours worked within the team to monitor wellbeing and energy levels
• Assisting to request Artist overtime, ensuring requested hours are appropriate

What we need to see:

Have at least 3 years as a Production Coordinator in VFX Feature Film, CG animation Feature Film, or Game production.

Technical and Operational Skills:

• Have an advanced understanding of the frontend/backend workflow for digital production, specific to Assets, Layout, Animation, CFX, FX, &/or Lighting/Comp teams
• Have an advanced understanding of production VFX and CG or Game scheduling
• Have an advanced understanding of Shotgrid
• Be able to navigate who to speak to for artist queries relating to hardware and software license issues
• Tracking of shot work and work within bid days and quota targets.
• Proactively schedule team assignments and flag potential inventory and delivery challenges
• Scheduling and willingness to learn and master all imageworks scheduling & tracking software
• Acquiring resources & elements required to complete shot production within your assigned team
• Diffusing inventory challenges
• Ability to set up sweatbox or review rooms independently, and know who to contact in case of technical issues. If remote, know the process for remote connection. 

People and Self-Management Skills:

• Have an expert ability to multitask and work in a fast paced environment
• Be able to expertly collaborate and communicate in a constructive and professional manner
• Be proactive, self-motivated, and the driver for your team!
• Providing direct support to artist teams
• Communicating with Creative teams while keeping Production informed
• Depending on the team, you may be required to interact with the client regularly. Client interactions must be professional and timely. Interactions with the client are included but not limited to: reviews, email communication, and notes. 
• Advanced problem solving and strategic planning. 
• Composure under challenging deadlines
• Be curious and show initiative in wanting to learn more
• Willingness to help out and support others during periods of absence
• Be able to exercise effective conflict resolution skills to ensure harmony across the project and within your team

We value unique perspectives, and want diverse, unique talent to work with us. We encourage candidates from all identities to apply.

*Sony Pictures Entertainment is an equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, national origin, disability, age, sexual orientation, gender identity, or other protected characteristics.

About the Company 

At Torc, we have always believed that autonomous vehicle technology will transform how we travel, move freight, and do business. 
A leader in autonomous driving since 2007, Torc has spent over a decade commercializing our solutions with experienced partners. Now a part of the Daimler family, we are focused solely on developing software for automated trucks to transform how the world moves freight. 
Join us and catapult your career with the company that helped pioneer autonomous technology, and the first AV software company with the vision to partner directly with a truck manufacturer. 

Meet The Team: 

Our team is tasked with enabling ML developers across Torc to build the most advanced autonomous vehicle solutions at scale.  We are the team responsible for enabling the full ML experimentation process, from ideation, to training and validation, to comparison between models on the same lineage to conversion of an optimal model to a viable truck format.  We are an AWS shop, using Lightning & Ray for our distributed ML work, and we hope you are a Senior ML Engineer who can help us drive the future of autonomous freight. 

What You'll Do: 

You will work to build, maintain and improve our Torc ML frameworks including the following tools:

• Cloud tooling
  • Terraform, AWS Managed Services, EKS, Ray
• Data ops
  • Parquet processing (PyArrow, Daft, Pandas), vector databases / LanceDB, MCAP/ROS
• ML Development pipeline
  • Python, Ray, PyTorch, Lightning, Gymnasium
• Logging & aggregation, Experiment tracking, Model registry & lineage
  • Visualization & dashboarding (e.g., tableau, voxel51, rerun) 
• Design organization wide systems and platforms for ML Ops.
• Be a key driver of the technical requirements and the adoption of the AV 3.0 Dev Kit with internal stakeholders.
• Drive velocity in development, review, iteration, and be one of the key contributors to help drive the team forward.
• You will be a trusted technical voice to drive collaboration of the Data Loop & Simulation organization within the AI Division at Torc.

What You'll Need to Succeed: 

• Bachelor’s degree in Computer Science, Software Engineering, or related field with 6+ years of professional experience.
• Master’s degree in Computer Science, Software Engineering, or related field with 3+ years of professional experience.
• Experience with large scale distributed training, specifically working with Ray.
  • You are well versed in open-source software and make contributions.
• You have built ML solutions that have reached production.
  • You feel comfortable with the data science and ML iteration/lifecycle.
  • You can balance multiple stakeholders when designing components of the ML development lifecycle.
  • Ideal: You are familiar with model optimizations/compression for edge deployment.
• You have familiarity with compute and data platforms.
  • You feel comfortable with the data science and ML iteration/lifecycle.
  • You can balance multiple stakeholders when designing components of the ML development lifecycle.
  • Ideal: You are familiar with model optimizations/compression for edge deployment.
• You want to build, maintain, grow, and improve our ML platform.
  • You know that a healthy software deployment requires mature software practices
  • Ideal: You love to speak with users and help them reach their goals
• Experience in the autonomous vehicle (L4) or adjacent industry.

Bonus Points!

• Reinforcement Learning for physical AI 
• Publications in relevant conferences (NeurIPS, ICML, CVPR, ICLR, etc.)
• Contribute to open source software and speaking at seminars or conferences.

Knowledge of English is required since the selected candidate will need to collaborate daily with English-speaking colleagues in the United States and work with technical documentation written exclusively in English.

Perks of Being a Full-time Torc’r (Canada) 

Torc cares about our team members and we strive to provide benefits and resources to support their health, work/life balance, and future. Our culture is collaborative, energetic, and team focused. Torc offers: 

• A competitive compensation package that includes a bonus component and stock options
• Medical, dental, and vision for full-time employees
• RRSP plan with a 4% employer match
• Public Transit Subsidy (Montreal area only)
• Flexibility in schedule and generous paid vacation
• Company-wide holiday office closures
• Life Insurance 

At Torc, we’re committed to building a diverse and inclusive workplace. We celebrate the uniqueness of our Torc’rs and do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, or disabilities. 
Even if you don’t meet 100% of the qualifications listed for this opportunity, we encourage you to apply.

Our compensation reflects the cost of labor across several geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Torc's total compensation package will also include our corporate bonus and stock option plan. Dependent on the position offered, sign-on payments, relocation, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. 

Hiring Range for Job Opening 

Canada Pay Range 

$199,200 to $298,800 CAD

Job ID: 102397

About the Company 

At Torc, we have always believed that autonomous vehicle technology will transform how we travel, move freight, and do business. A leader in autonomous driving since 2007, Torc has spent over a decade commercializing our solutions with experienced partners. Now a part of the Daimler family, we are focused solely on developing software for automated trucks to transform how the world moves freight. Join us and catapult your career with the company that helped pioneer autonomous technology, and the first AV software company with the vision to partner directly with a truck manufacturer. 

Meet The Team: 

Our team is tasked with enabling ML developers across Torc to build the most advanced autonomous vehicle solutions at scale.  We are the team responsible for enabling the full ML experimentation process, from ideation to training and validation, to comparison between models on the same lineage to conversion of an optimal model to a viable truck format.  We are an AWS shop, using Lightning & Ray for our distributed ML work, and we hope you are a Senior ML Engineer who can help us drive the future of autonomous freight. 

What You'll Do: 

You will work to build, maintain and improve our Torc ML frameworks including the following tools:

• Cloud tooling
• Terraform, AWS Managed Services, EKS, Ray
• Data ops
• Parquet processing (PyArrow, Daft, Pandas), vector databases / LanceDB, MCAP/ROS
• ML Development pipeline
• Python, Ray, PyTorch, Lightning, Gymnasium
• Logging & aggregation, Experiment tracking, Model registry & lineage
• Visualization & dashboarding (e.g., tableau, voxel51, rerun) 
• Design organization wide systems and platforms for ML Ops.
• Be a key driver of the technical requirements and the adoption of the AV 3.0 Dev Kit with internal stakeholders.
• Drive velocity in development, review, iteration, and be one of the key contributors to help drive the team forward.
• You will be a trusted technical voice to drive collaboration of the Data Loop & Simulation organization within the AI Division at Torc.

What You'll Need to Succeed: 

• Bachelor’s degree in Computer Science, Software Engineering, or related field with 6+ years of professional experience
• Master’s degree in Computer Science, Software Engineering, or related field with 3+ years of professional experience
• Experience with large scale distributed training, specifically working with Ray.
• You are well versed in open-source software and make contributions.
• You have built ML solutions that have reached production
• You feel comfortable with the data science and ML iteration/lifecycle.
• You can balance multiple stakeholders when designing components of the ML development lifecycle.
• Ideal: You are familiar with model optimizations/compression for edge deployment.
• You have familiarity with compute and data platforms
• You understand how to build ML systems that scale.
• You have experience making tradeoffs for speed of development.
• You want to build, maintain, grow, and improve our ML platform
• You know that a healthy software deployment requires mature software practices
• Ideal: You love to speak with users and help them reach their goals
• Experience in the autonomous vehicle (L4) or adjacent industry.

Bonus Points!

• Reinforcement Learning for physical AI 
• Publications in relevant conferences (NeurIPS, ICML, CVPR, ICLR, etc.)
• Contribute to open source software and speaking at seminars or conferences.

Perks of Being a Full-time Torc’r 
Torc cares about our team members and we strive to provide benefits and resources to support their health, work/life balance, and future. Our culture is collaborative, energetic, and team focused. Torc offers:    

• A competitive compensation package that includes a bonus component and stock options 
• 100% paid medical, dental, and vision premiums for full-time employees 
• 401K plan with a 6% employer match 
• Flexibility in schedule and generous paid vacation (available immediately after start date) 
• AD+D and Life Insurance 

At Torc, we’re committed to building a diverse and inclusive workplace. We celebrate the uniqueness of our Torc’rs and do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, or disabilities. Even if you don’t meet 100% of the qualifications listed for this opportunity, we encourage you to apply. 

Our compensation reflects the cost of labor across several geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Torc's total compensation package will also include our corporate bonus and stock option plan. Dependent on the position offered, sign-on payments, relocation, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. 

Hiring Range for Job Opening

US Pay Range

$199,200 - $298,800 

Job ID: 102397