Learning &amp; Development Jobs in Kuala Lumpur.

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Systems Engineer

Veeam Software · Kuala Lumpur, Malaysia

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Systems Engineering, Asia, Pacific and Japan 1000106 Malaysia Posted May 4, 2026

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

About the Role

The Systems Engineer works closely with the Sales Team in breaking down technical barriers to sales.

Responsibilities include the ability to present Veeam messaging to varying numbers and levels of decision makers, including but not limited to CXO, chief architects and IT management. You will be responsible for the creation of content and delivery of demonstrations to support this Veeam messaging (in conjunction with Channel Partners). The role also may contain an important element of channel training to enable partners to be able to (independently) position and resell to their customers. The successful candidate will be a self-motivated, technically competent Veeam presales sales engineer with a track record of partnering with other groups within the sales and support organisation to close sales. The role will require strengths and a background in defining architectural strategies to guide customers toward the adoption of Veeam technologies.

The Systems Engineer is a primarily customer focused technical role that is responsible for working closely with the field sales and channel department to help inform, enthuse and apprise partners, resellers and end users of our product offerings. This field-based role is as much about being evangelical for Veeam as being a great technical resource.

The Systems Engineer acts in a consultative fashion and should be looked to as the expert in all of the products by sales, channel and other systems engineers. An influencer at all levels internally and externally with a highly autonomous approach and self-driven attitude.

What You’ll Do

Perform live customer meeting presentations and demonstrations
Implement and manage POC’s to technical closure
Lead generation activities such as events, webinars, user groups etc.
Understand and negotiating with customer/partner for the technical requirements
Virtualisation community engagement is strongly encouraged
Perform online demonstrations
Working closely with the sales department to secure new partners and customers
Working closely with the development department to provide customer feedback
Providing pre-sales support as they evaluate Veeam software

What You’ll Bring

Bachelor’s degree (or a combination of education and experience will be considered)
Five or more years of solution sales experience
Data Protection experience strongly desired
Demonstrated experience with virtualisation technologies
Experience working with monitoring tools such as System Center is a bonus
Experience in data life cycle management with IT audit requirements
Strong presentation skills
Excellent verbal and written communication skills; must be able to present to groups
Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter and be able to learn new technologies quickly
Ability to adapt to changes in roles and responsibilities
Ability to travel within the region as required

What You’ll Get

15–21 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
Private medical insurance for employees and eligible dependents, including hospital and surgical coverage, outpatient care, and mental health support
Dental insurance for employees and dependents
Life and personal accident insurance, including accidental death, disability, critical illness, and terminal illness
Annual flexible spending allowance for health and wellbeing expenses
Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-LW3

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.

The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.

By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.

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Executive, Social Media & Influence

Ogilvy · Kuala Lumpur, Malaysia

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Social/Performance Ogilvy Kuala Lumpur Posted May 4, 2026

About Ogilvy

Ogilvy, part of WPP, has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

About Ogilvy

Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.

JOB DESCRIPTION: Executive, Social Media & Influence

DEPARTMENT: PR & Influence, Social (Social@Ogilvy)

LOCATION: Kuala Lumpur

REPORTING TO: Senior Social Media Manager, Head of PR & Influence, Social

About Social@Ogilvy: At Ogilvy, we believe in making brands matter. Social@Ogilvy is at the forefront of defining the next generation of marketing communications, driving word of mouth and action for our clients. We are a dynamic, fast-paced team passionate about connecting brands with people online in meaningful ways. As part of the broader PR & Influence and Social team, you will also work collaboratively with team members on integrated PR and Influence campaigns.

The Role: We are seeking a highly motivated, detail-oriented Social Media & Influence Executive to join our growing Social@Ogilvy team. This role is crucial for the seamless execution of social media and influencer campaigns, providing essential support to the Senior Social Media Manager. You will be the go-to person for ensuring our social content is always on point, on time, and impactful. This is an excellent opportunity for someone with a "can-do" attitude, a thirst for knowledge, and a genuine passion for the ever-evolving social media landscape.

KEY RESPONSIBILITIES:

Social Media Content Execution & Coordination:

Assist in the development, organisation, and management of social media content calendars and assets for assigned clients.
Ensure all content posts are kept up to date on client documents and proactively alert the team to any changes, blockers, or potential delays.
Prepare social research on current trends, topics, and competitor activities to inform clients’ and new-business content ideation and strategy.
Contribute to the development of creative content angles and ideas, including preparing design examples and basic visual mock-ups.
Assist in content creation for social media posts, including drafting compelling copy, preparing visual references, and basic video shooting/editing.
Prepare and format all social media materials for internal review, client approval, and final publishing.
Manage file keeping, ensuring all content assets, project documents, and client feedback are properly stored and easily accessible.

Community Management & Engagement Support:

Monitor social media channels daily for client mentions, comments, direct messages, and relevant conversations.
Assist in drafting timely and appropriate responses to community engagement under the guidance of the Senior Social Media Manager.
Support influencer identification and research for client campaigns, including compiling lists and initial outreach.
Track influencer deliverables and monitor their content performance.

Administrative & Project Coordination:

Provide excellent project coordination and administrative support, including agenda setting, meeting preparation, scheduling, status reports, and timeline tracking.
Support the preparation of presentation materials for internal and client meetings.
Assist in scheduling and coordinating meetings, including preparing agendas and minutes.
Manage internal tools (e.g., Maconomy) to support PO creation, job code creation, and activity reporting processes.

Research & Insights Support:

Conduct thorough research on industry trends, competitive analysis, and new social media features/platforms relevant to client businesses and new business development.
Assist in compiling data and insights for proposals, business development pitches, and internal learning.
Monitor industry news and updates, sharing relevant information with the team.

Performance Tracking & Reporting:

Assist in building reports by analysing organic and paid social media performance data.
Compile basic post-event/campaign reports, including key metrics, observations, and initial recommendations.
Deliver work and results that are aligned to the client’s scope of work, KPIs, and timelines.

Event Coverage & On-Ground Support:

Assist the social team in covering client events and on-ground activities, including content capture (photos/videos).
Prepare necessary event materials (e.g., mic, props, phone stand, talent sign-off forms, charging devices).

QUALIFICATIONS & SKILLS:

Experience: 0-2 years of related industry experience in social media, digital marketing, or communications (fresh graduates with relevant internships are encouraged).
Social Media Acumen: Strong grasp of the social media space, online media jargon, and technology. Familiarity with content algorithms and advertising formats on key platforms (Facebook, Instagram, TikTok, XiaoHongShu, YouTube, LinkedIn, etc.).
Communication: Excellent written and verbal communication skills. Able to communicate effectively with co-workers and working-level clients. Fluent in English and at least one other language (Good to have: Mandarin and Bahasa Melayu)
Organisational Skills: Highly organised with strong attention to detail and robust follow-through.
Problem-Solving: Effective problem-solving skills and a resourceful approach.
Technical Proficiency: Knowledgeable in using social media tools (e.g., Sprinklr, Brandwatch, native analytics) and proficient in Microsoft Office Suite (PowerPoint, Excel, Word). Basic video editing/graphic design skills are a plus.
Team Player: Ability to interact and collaborate effectively with diverse internal teams and external stakeholders.
Curiosity: Relentless curiosity, a nose for news & trends, and a hunger for what makes great social content.
Work Ethic: Passion and pride in driving great work, coupled with a strong work ethic.

Note: This role may involve close collaboration with an alcoholic beverage brand. Candidates should be fully comfortable with the nature of the product and related marketing activities.

What You Will Learn & Apply:

A deep understanding of what makes great social work and what it takes to make it happen.
Proficiency in using internal and external research capabilities to prepare in-depth analyses.
The ability to stream briefs into the right workflow (e.g., content studio/creative process) based on integrated marketing communications principles.
How to manage expectations of internal and external stakeholders effectively.
Relationship-building skills with internal and external stakeholders to facilitate project outcomes.

How We’ll Support You

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.

We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.

Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at accommodations@ogilvy.com. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.

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Ogilvy

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Intern, Social@Ogilvy & Brand@Grey

Ogilvy · Kuala Lumpur, Malaysia

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Intern/Resident/Early Career Ogilvy Kuala Lumpur Posted May 4, 2026

About Ogilvy

Ogilvy, part of WPP, has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

About Ogilvy

Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.

About the Role

Social@Ogilvy:

Social Media Planning

Assist in developing social media strategies and content plans for social assets.

Assist in organizing and ensuring content posts are kept up to date on the client documents and to alert when there are changes or blockers.

Social Media Content Creation

Prepare social research into current trends and topics to be made into social content for clients.

Contribute to the development of creative content angles and ideas, including preparing design examples.

Assist in content creation for social media posts, including, but not limited to, writing copies, preparing design examples, shooting and editing videos.

Create and edit designs using Canva; must have strong knowledge and skills in Canva for producing high-quality social media content.

Assist in preparing materials for review, approval and publishing.

Administrative / Organisational Skills

Manage file keeping, ensuring all documents are properly stored and accessible.

Support the preparation of presentation materials for internal and client meetings.

Assist in scheduling and coordinating meetings, including preparing agendas and minutes.

Event Coverage / Campaign

Assist social team in covering client events and on-ground activities.

Prepare event materials, such as mic, props, phone stand, talent sign-off form, charging of devices, etc.

Assist in preparing content for review, approval and publishing.

Assist in post-event / campaign reports, including SWOT analysis and recommendations.

Influencer Marketing

Assist in identifying and researching potential influencers for client campaigns.

Support the development of influencer engagement plan and execution of influencer outreach and engagement strategies.

Coordinate influencer deliverables and track campaign performance.

Monitor social media channels for influencer content and engagement.

Research for Proposal (New Business Development)

Conduct research on potential new business, industry trends, and competitive analysis.

Assist in compiling data and insights for proposals and business development pitches.

Monitor industry news and updates relevant to client businesses to the team.

Brand@Grey

Key Responsibilities

Assist in managing day-to-day communication between client and internal teams
Prepare contact reports, meeting minutes, and status updates
Support in campaign planning and execution across digital and offline platforms
Coordinate project timelines and ensure deliverables are met
Assist in preparing presentation decks, proposals, and reports
Track project progress and maintain internal documentation
Support administrative and operational tasks related to account management
Conduct basic research on market trends, competitors, and consumer insights when required

Learning Outcomes

By the end of the internship, the intern will gain exposure to:

Advertising agency workflow and processes
Client relationship management fundamentals
Campaign development and execution
Cross-functional team collaboration
Brand communication strategy basics
Project management in a fast-paced environment

*PLEASE NOTE THIS INTERNSHIP IS ONLY OPEN TO LOCAL MALAYSIAN STUDENTS*

This job posting is for two internship headcount which is:

1. Intern, Social with Ogilvy Malaysia

2. Intern, Brand with Grey Malaysia

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.

We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.

Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at accommodations@ogilvy.com. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.

Ready to apply?

Apply to Ogilvy

Ogilvy

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CA

Developer (Data Migration)

Capco · Malaysia - Kuala Lumpur

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Data & Analytics Malaysia - Kuala Lumpur Posted May 4, 2026

Malaysia

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

ROLE DESCRIPTION

Role Summary

The Data Migration Developer will be responsible for planning, developing, and executing data migration activities from legacy systems to new target platforms. The role ensures data accuracy, completeness, and integrity throughout the migration lifecycle within a regulated enterprise environment.

Key Responsibilities

Design and develop data migration scripts, programs, and workflows
Extract, transform, and load (ETL) data from legacy systems to target platforms
Perform data profiling, cleansing, validation, and reconciliation
Collaborate with business users and data owners to understand data definitions and rules
Identify data quality issues and propose remediation solutions
Support migration testing cycles (dry runs, UAT, production migration)
Document migration logic, mappings, and reconciliation reports
Ensure compliance with data governance, security, and audit requirements

Required Skills & Experience

Strong experience in data migration and ETL development in financial service/banking industry
Excellent SQL skills and experience handling large datasets
Experience with relational databases and/or data warehouses
Proficiency in scripting or programming languages (Python, Java, etc.)
Understanding of data validation, reconciliation, and audit controls
Experience working with legacy systems and complex data models
Strong analytical and problem‑solving skills

Nice to Have

Experience with cloud data platforms or modern data lakes
Financial services or insurance data migration experience
Familiarity with data governance and regulatory compliance principles

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks or financial service institutions in the world, on projects that will transform the financial services industry.

We offer:

A work culture focused on innovation and building lasting value for our clients and employees
Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
A diverse, inclusive, meritocratic culture
Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement

NEXT STEPS

If you’re looking forward to progressing your career with us, please do not hesitate to apply. We are looking forward to receiving your application.

To learn more about Capco and its people check out the website on www.capco.com

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Capco

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Developer (Integration)

Capco · Malaysia - Kuala Lumpur

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Data & Analytics Malaysia - Kuala Lumpur Posted May 4, 2026

Malaysia

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

ROLE DESCRIPTION

Role Summary

The Integration Developer will be responsible for designing, developing, and maintaining system integrations across multiple enterprise platforms. The role focuses on enabling seamless data and process flows between internal systems and external partners while ensuring security, reliability, and scalability.

Key Responsibilities

Design and develop system‑to‑system integrations using APIs, middleware, and messaging platforms
Build and maintain REST/SOAP services and integration workflows
Implement data transformation, validation, and orchestration logic
Collaborate with application, data, and infrastructure teams
Ensure integrations comply with security, regulatory, and data governance standards
Monitor and troubleshoot integration issues and performance bottlenecks
Support deployment and environment configurations across development and production
Produce technical documentation and integration specifications

Required Skills & Experience

Strong experience in Java or similar enterprise integration technologies
Hands‑on experience with API design and development (REST, SOAP)
Experience with integration platforms or middleware (e.g., ESB, API Gateway)
Familiarity with messaging systems (Kafka, MQ, JMS)
Experience with XML, JSON, XSD, data mapping and transformations
Understanding of enterprise security standards (authentication, encryption)
Experience working in Agile delivery environments
Experience with projects in banking or financial service industry.

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks or financial service institutions in the world, on projects that will transform the financial services industry.

We offer:

A work culture focused on innovation and building lasting value for our clients and employees
Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
A diverse, inclusive, meritocratic culture
Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement

NEXT STEPS

If you’re looking forward to progressing your career with us, please do not hesitate to apply. We are looking forward to receiving your application.

To learn more about Capco and its people check out the website on www.capco.com

Ready to apply?

CA

Capco

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CA

Developer (Frontend- Java/ React)

Capco · Malaysia - Kuala Lumpur

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Data & Analytics Malaysia - Kuala Lumpur Posted May 4, 2026

Malaysia

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

ROLE DESCRIPTION

Role Summary

The Frontend Developer will be responsible for designing and developing responsive, secure, and high‑performance user interfaces for enterprise applications. The role requires close collaboration with backend, integration, and UX teams to deliver scalable solutions aligned with Prudential’s digital standards and security requirements.

Key Responsibilities

Develop and maintain frontend applications using React.js, Java‑based backend integration, and modern UI frameworks
Translate UX/UI designs and business requirements into high‑quality, reusable code
Integrate frontend applications with backend services and APIs
Ensure cross‑browser compatibility, responsiveness, and accessibility compliance
Optimize application performance, scalability, and security
Participate in code reviews, testing, and CI/CD pipelines
Collaborate with product owners, architects, and QA teams
Adhere to enterprise development standards, security, and regulatory requirements

Required Skills & Experience

Strong experience in React.js, JavaScript (ES6+), HTML5, CSS3
Working knowledge of Java backend integration (RESTful APIs)
Experience with state management libraries (Redux, Context API)
Experience in responsive design and UI performance optimization
Familiarity with enterprise authentication mechanisms (OAuth, SSO)
Experience with Git, CI/CD pipelines, and Agile/Scrum delivery
Strong debugging, problem‑solving, and communication skills
Experience in banking/financial service industry

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks or financial service institutions in the world, on projects that will transform the financial services industry.

We offer:

A work culture focused on innovation and building lasting value for our clients and employees
Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
A diverse, inclusive, meritocratic culture
Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement

NEXT STEPS

If you’re looking forward to progressing your career with us, please do not hesitate to apply. We are looking forward to receiving your application.

To learn more about Capco and its people check out the website on www.capco.com

Ready to apply?

CA

Capco

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CA

Product Owner (FX/Payments)

Capco · Malaysia - Kuala Lumpur

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Business Consulting Malaysia - Kuala Lumpur Posted May 4, 2026

Digital Product Owner

Malaysia

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can, and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

Role Overview

This role holder is accountable for the end to end product management of Payments & Transfers capabilities and features. The Payments & Transfers team designs, builds and manages global browser, mobile and staff channels capabilities enabling our customers to manage their payments domestically and internationally, all over the world.

The role covers a wide range of product capabilities across our Client's Wealth & Personal Banking business including domestic and international account to account transfers, domestic and international payments to others, payee and biller management. You will be part of and key to orchestrating the activities of cross functional teams (composed of analysts, designers, UX writers, scrum teams) across different locations operating in a lean agile product development environment. Working with in market teams and global teams, you will define and create product capabilities that delight customers and satisfy a complex compliance and regulatory agenda.

We’re looking for a high calibre, enthusiastic & customer focused product owner, who has experience delivering great products and experiences across multiple channels, for retail products.

Key Responsibilities

Be passionate about customers, both internal and external. You’ll enjoy connecting with them, to understand their needs and working with them to design the best customer experiences.
You’ll lead on market and customer discovery efforts, to understand customer needs to drive the long term vision for your product, using a range of research points to understand needs and opportunities.
You’ll ensure the global product journey is aligned with the commercial needs of the market, and adequate flexibility-control is left with site for BAU campaign operations, while also ensuring scalability of the product for a multi-market delivery
Act as product owner for one or more product features, designing and driving delivery for customer experiences that are intuitive and scalable across the globe. Leading for your product, and across the wider product owner team(s), quarterly reviews of the vision, strategy and roadmap.
You will deliver against a product roadmap and vision to meet and exceed customer and business outcomes. You will collaborate with the cross functional team and with your stakeholders to successfully deliver on the portfolio/product vision, understanding the importance of a minimum viable product, whilst not losing sight of opportunities for journey and delivery optimisation as the product scales.
You’ll take an ‘Idea’ through discovery, design & development to ‘Done’ through collaboration with Payment & Transfers Product & Proposition product owners & the across the wider team to shape the end-to-end customer experience
Use product management best practice to enable your product area to meet its OKRs (objectives and key results).
Have a focus on customer personalisation and engagement; identifying and owning initiatives to personalise the experience for your products, to drive deeper engagement and commercialisation.
Build strong partnerships with Markets, Transformation and Technology teams to deliver at pace and create an environment where teams thrive, working closely with cross-functional teams to ensure that all the right resources are aligned to ensure success, and everyone understands the priorities and end state vision of your product.
Be a key member within the multi-disciplined Payments & Transfers team (Product Managers, Analysts, Design & UX Writers); exhibiting product management best practices and going the extra mile to delight our customers with amazing journeys.

SKILLS AND EXPERIENCE

Experience of optimising on customer satisfaction, journey quality and consistency and revenue growth, across multiple channels with a focus on digital channels
Experience leading on new product development and commercialisation, ideally with experience across digital and non-digital channels
Proven experience in product management, working with cross functional teams in an agile development process.
Preferred experience in Payments or related products within a banking or Fintech environment
Proven experience working with Confluence/Jira/Rally or similar product management tooling
Passionate about customer experience and engagement
Advocate of Design Thinking to take an idea to ‘done’
Strong strategy, analytical and problem solving skills
Experience translating business strategy and analysis into consumer facing digital products
Team leadership & people management skills
Strong thought leadership and influencing skills

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

We offer:

A work culture focused on innovation and building lasting value for our clients and employees

Ongoing learning opportunities to help you acquire new skills or deepen existing expertise

A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients

A diverse, inclusive, meritocratic culture

Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement

NEXT STEPS

If you’re looking forward to progressing your career with us, please do not hesitate to apply. We are looking forward to receiving your application.

To learn more about Capco and its people check out the website on www.capco.com

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Director, Commerce

WPP Media · Kuala Lumpur, Malaysia

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Media Management & Delivery Kuala Lumpur Posted Apr 28, 2026

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. 

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

Be Extraordinary by Leading Collectively to Inspire transformational Creativity.

Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.

Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact

Reporting of the role: This role reports to the Head of Media Practices & works closely with Head of ecommerce, WPP Media APAC

Role Description

The Director of ecommerce brings thought leadership in full funnel commerce strategy and planning, ecommerce campaign management, DTC, and retail media expertise to the WPP Media, delivering best-in-class solutions across our client teams.

This role will understand the capabilities of commerce platforms including retail media networks and AdTech partners and will assist in solving complex business problems through simplified POVs. The role will identify product, process, or solution opportunities based on client needs and unlocking new growth opportunities across channels for clients.

This role will have the opportunity to work across multiple client accounts, Affiliate and influencer marketing teams, performance marketing, retail, tech and analytics partners, and support highly dynamic cross-functional project teams. This role is designed to deliver Commerce strategic support to our clients and WPP client teams. The role is responsible for operationalizing best practices, developing commerce solutions, and delivering client business objectives.

Job Responsibilities:

Strategic Leadership:

Champion the adoption of WPP Commerce across existing and new business

Support client teams (investment, performance, planning, data, and analytics) to deliver comprehensive solutions that accomplish client’s business objectives.

Support the integration between commerce and brand media to develop end-to-end media strategy for clients.

Stay up to date on the latest trends and best practices in retail media. Develop and cascade POVs on changing industry dynamics.

Assist in developing commerce and retail media content for the organization, including educational trainings, POVs, and frameworks.

Develop robust partnerships with key marketplaces (Lazada, Shopee etc.), affiliates (shopback, involve asia etc.), other retail partners (Foodpanda, Grab etc.)

Define priorities, targets, and budgets, adapting global playbooks and guidelines into actionable local plans.

Collaborate with planning and buying teams to create comprehensive playbooks outlining how to integrate digital/non-digital retail media formats into overall client campaigns.

Client Success:

Collaborate closely with client teams to execute best-in-class campaigns aligned with client objectives.

Consult with agencies and clients, translating business briefs into actionable retail media strategies.

Drive performance across marketplace accounts, ensuring alignment with broader commerce strategies.

Design measurement frameworks for all retail media formats, considering factors like lift studies, in-store traffic data, and promotional code tracking, to track effectiveness and client ROI.

 Operational Excellence:

Build and refine internal tools, processes, and reporting dashboards to streamline retail media operations, enhance performance tracking, and enable data-driven decision-making. Proactively streamline processes for enhanced collaboration within GroupM Commerce and with our clients.

Develop frameworks, case studies, and training materials to continuously elevate biddable commerce media buying.

Proactively identify and evaluate emerging platform capabilities, pilot new ad products, and negotiate favourable partnership terms to maintain our competitive edge.

Develop and run training program to raise group capability across key Commerce capability.

 Commercial

Take ownership on pipelining, forecasting and delivery of group Commerce solutions and projects.

Provide accountability across the assigned Group for commercial outcomes of all projects, products and services.

To report against the business growth targets, working closely with the client and market leads to deliver them.

What it takes to be successful

Expert knowledge on the Retail landscape and relevant topics within the industry

Be a strategic problem solver, with the ability to understand client business challenges and develop creative, effective & measurable solutions.

Agile and collaborative approach to designing and developing capabilities with strong sales, business, and commercial acumen.

High-level stakeholder management capabilities, who can influence a diverse range of teams and individuals.

Effective in both verbal and writing when presenting / packaging projects to the clients and internal stakeholders is a much.

Experienced trainer, having worked with marketing teams to deliver learning & development programs.

Strong data & tech partner management capabilities, with established relationships in place with key partners

Highly organised, detail orientated, QA-focused with demonstrated project management capabilities.

Ability to work in a matrix organisation, managing complexity and challenges.

Flexibility to work in a cross-functional team but also have the initiative to problem solve independently.

Deep understanding of retail commercial elements such as profit margin, inventory levels, forecasting, and demand planning to inform media decisions.

10+ years of experience in ecommerce/retail strategy, partner management, ecommerce campaign management and client relationship management

Experience in campaign management and optimization across multiple retail platforms (Lazada, Shopee, Foodpanda, Criteo, Google, Meta, Tiktok shop etc.).

Experience with retail bid management platforms, such as Pacvue or Skai

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

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Please read our Privacy Notice for more information on how we process the information you provide.

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Executive, Buying (Non Biddable)

WPP Media · Kuala Lumpur, Malaysia

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Client Teams Regional Operations Center - Malaysia Posted Apr 26, 2026

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. 

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

INDIVIDUAL RESPONSIBILITIES

To use the available tools to recommend optimized campaigns that match, or exceed client KPI’s
Create media schedules using the media operating system for review and approval
Monitor, manage and report on clients’ budgets and campaign KPI’s
Create material instructions to content providers for smooth delivery of materials to vendors
Implement campaigns in accordance with the agreed timeline and deliverables
Assist in the preparation of in-flight and post-campaign reports, including spot-matching
Work closely with all team members to improve working efficiency and effectiveness
Establish effective collaboration and trustworthy relations with media vendors
Regularly learn new tools and delivery technologies to maximize campaign performance and deliveries
Be the key point of contact with the finance team on client invoicing and vendor payment issues
Any other project or tasks as assigned from time to time

GROUP RESPONSIBILITIES

Solid understanding of brand, deliverables and campaign KPI’s for all assigned clients
Proactively identify opportunities to improve and enhance clients’ campaigns and advise Campaign Delivery team accordingly
Proactively address, and when needed escalate, any issue that compromises the quality and timeliness of deliverables
Conduct quality control and assurance of the own workstream before handing it over to another team
Understanding and 100% compliance with finance processes and WPP Media policies and procedures
Ensure cross-functional collaboration by demonstrating openness to new ideas and interest in learning from colleagues with different expertise

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

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Please read our Privacy Notice for more information on how we process the information you provide.

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Kinesso - Malaysia

Omnicom Media · Malaysia

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Kinesso - Malaysia Kuala Lumpur Posted Apr 24, 2026

Role Summary

KINESSO is currently seeking a highly motivated, detail-oriented Senior Data Engineer to fill an immediate need. This individual will work with the technical team and internal clients to understand and analyze requirements to build and support data initiatives. The candidate will have experience designing and developing highly scalable data solutions with a strong understanding of the Data Engineering operating environments. This role requires an individual who has a passion for technology and media and is looking to apply this to further their experience in real-world business scenarios.

Key Responsibilities

Guide and drive discussions, support decision-making in processes and solutions, and mentor in discussions.
Oversee and deliver complex core practice tasks and guide others effectively.
Develop and advocate for new best practices and optimize existing processes.
Take ownership of documentation for assigned areas, ensuring completeness, consistency, and clarity.
Champion compliance and standards, drive adherence, and resolve issues.
Drive and support team collaboration by coordinating efforts and fostering strong team dynamics.
Work closely with technical leads to ensure alignment on goals and technical solutions.
Mentor and develop mid-level and junior engineers, providing technical guidance.

Requirements

Bachelor’s degree in computer science
5-7 years of progressive software engineering experience
5+ years of experience with Python, JavaScript and SQL
5+ years of experience with AWS cloud ecosystem
5+ years of experience with any MPP database technology
3+ years of experience with big data processing frameworks
Experience with agile methodologies is highly desirable
Experience in the modern data stack is highly desirable:
- Warehouse/Lakehouse: Snowflake, Databricks, AWS Redshift
- Orchestration/Pipelines: Airflow, Dagster, Kestra
- Transformation/Modelling: DBT, Star Schema, Data Vault
- Observability/Analytics: DataDog, Tableau, AWS QuickSight
- CI/CD: Jenkins, GitHub, Terraform, Docker, Kubernetes
Exposure to AI/ML concepts
Proficient in managing time, prioritizing tasks, and meeting deadlines
Drive team collaboration, align team goals, and maintain a positive team dynamic
Excel in hybrid working environments, fostering team collaboration across diverse settings
Strong communicator, adept at influencing decisions, and mentoring
Experienced in data privacy, security, and compliance standards
Able to stay ahead of the curve with new and emerging technologies
Experience in ad tech is a strong plus

Personal Attributes

Proficient in English as a first language – both verbal & written
Excellent communication skills with the ability to effectively interact with non-technical users.
The ability to consistently deliver solid, successful solutions in short development cycles.
A strong spirit of innovation, self-starter, independent, and with the ability to come up with solutions to meet business problems.
Result driven, high enthusiasm and can work well with others.
Strong desire to learn new things and pass knowledge acquired onto others.
Able to manage own hours and work with a remote team environment.

About Us

Kinesso, the Marketing Engine of IPG, is focused on creating data-driven solutions through enhanced or newly created products and services, maximizing the impact of traditional and addressable media. Kinesso’s core principle is to drive smarter business decisions and better outcomes for clients using our suite of data and technology services.

Powered by Acxiom, IPG’s foundational data and technology layer, the company will provide comprehensive data-driven marketing capabilities to clients, as well as act as a trusted data management partner to brands.

Designed for flexibility and speed, Kinesso’ offerings are structured to improve media and marketing performance with an emphasis on accuracy, agility and effectiveness. Our open architecture approach is powered with the right combination of creative and data, activated with flexibility and measured with precision.

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Agentic AI Specialist (Banking/Financial Service)

Capco · Malaysia - Kuala Lumpur

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Tech & Engineering Malaysia - Kuala Lumpur Posted Apr 24, 2026

About Capco

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services and energy industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

We are experts in Banking, Capital Markets, Wealth and Asset Management. We specialise in Digital Transformation, Data Management & Data Analytics, Business & Finance Transformation engagements, and IT transformation and Change programs.

We are committed to growing our business and hiring the best talent in the market. Our focus is on maintaining our agile and entrepreneurial culture.

Role Overview

We are looking for an innovative and experienced Agentic AI Specialist with expertise in GitHub Copilot, large language models (LLMs) and agent-based modelling to join our forward-thinking team. The ideal candidate will have a deep understanding of AI-driven development tools, natural language processing, and the ability to integrate these technologies to enhance productivity and efficiency in software development processes.

Key Responsibilities

AI Integration and Optimization:
- Leverage GitHub Copilot and other AI-driven tools to enhance coding efficiency and accuracy.
- Integrate large language models (LLMs) into existing workflows to automate and improve development processes.
Development and Implementation:
- Develop and implement AI solutions that assist in code generation, debugging, and documentation.
- Collaborate with development teams to identify and address areas where AI can improve productivity and quality.
Research and Innovation:
- Stay abreast of the latest advancements in AI, machine learning, and natural language processing.
- Conduct research to explore new applications of LLMs and AI tools in software development.
Training and Support:
- Provide training and support to development teams on the effective use of GitHub Copilot and other AI tools.
- Develop documentation and best practices for integrating AI tools into the development lifecycle.
Collaboration and Communication:
- Work closely with cross-functional teams to understand their needs and provide tailored AI solutions.
- Communicate complex AI concepts and solutions to non-technical stakeholders.
Security and Compliance:
- Ensure that all AI solutions comply with security and regulatory requirements.
- Implement best practices for data privacy and security in AI-driven development processes.

Key Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field.
3+ years of experience in AI, machine learning, or related roles.
Proven track record of integrating AI tools into software development processes.
Proficient in programming languages such as Python, JavaScript, or similar.
Extensive experience with GitHub Copilot and other AI-driven development tools.
Strong understanding of large language models (LLMs) and their applications.
Familiarity with natural language processing (NLP) techniques and tools.
Familiarity with agile methodologies and DevOps practices.

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Senior Manager, Media Planning

WPP Media · Kuala Lumpur, Malaysia

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Client Teams Kuala Lumpur Posted Apr 23, 2026

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. 

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

Overview of job

You will develop strong communication recommendations across channels and brands that deliver great results for your client. You will be the trusted advisor and partner for your clients, internal team and media partners to deliver industry best practice 360 degree planning.

Reporting of the role

This role reports to the Business Director.

3 best things about the job:

Good exposure to a variety of client portfolios, which will be valuable for your career portfolio.
Great opportunities to demonstrate your originality and forward thinking on different aspect of communication planning.
The opportunity to be part of the driving force for the company’s continuous improvement and growth as a media professional

Measures of success –

In 3 months:

Get up to speed with the client’s business and competitor landscape for the client’s industry
Be the person whom the client goes to for day-to-day activities
Familiar yourself with internal processes and way of working of all accounts

In 6 months:

Working with Business Director in crafting communication plans
Be able to propose ideas and activities to answer brand challenges, manage client budget and investment strategy across all media platforms
Be knowledgeable of the agency’s planning tools and framework.

In 12 months:

Drive the client business and lead projects independently along with team
Staff supervision, training and development as well as serving as a positive role model with a hard work ethic and vigorously reviewing all work to ensure high quality standard

Responsibilities of the role:

Manage all aspects of campaigns and day-to-day needs of the accounts, handling from briefing through reporting. It will include understanding of client’s brief to communication planning, leading meetings with clients, setting viable objectives and KPIs, recommend/develop measurement methodology against all briefs, monitoring campaign progress and reporting.
Develop and build relationships with clients, be the trusted advisor on account requirements and work.
Work with media partners across different platforms for ideation, negotiation and implementation as well as working with internal specialist resources and group resources.
Facilitate cross-team learning and knowledge sharing.
Mentoring the team and work with them on KPIs and performance appraisals.
Drive innovative media solutions for set of portfolio.

What you will need:

Minimum 6 years’ experience as hybrid media planner.

Proven track record on the execution and development of media and digital strategies for clients
Ability to work successfully with teams, handling multiple projects and stakeholders and meeting tight deadlines under pressure
Demonstrated critical thinking and problem solving abilities
Strong relationship building skills which include maintaining positive client relationships
Detailed oriented, strong negotiation skills and excellent written and verbal communication and presentation skills

About Malaysia

As Malaysia moves towards its goal of becoming a developed nation, we can see this ambition come to life through the digital literacy of its consumers. This market will provide endless opportunities for marketing, media and branding professionals to hone their skill as it transits rapidly from manually-managed traditional media to programmatic new media.

Looking ahead, Malaysia is one of the focus markets for securing the latest versions of our global programmatic technology, data management platforms and cross-media analytics. Those looking for an exciting and challenging career in media have no better place to be in than Malaysia.

GroupM APAC is committed to fostering a culture of diversity and inclusion. Our people are our strength so we respect and nurture their individual talent and potential.

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Senior Web Application Penetration Tester

Appspace · Kuala Lumpur, Malaysia

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Technology Malaysia Posted Apr 21, 2026

About Appspace:

At Appspace, we’re passionate about creating better work experiences for people everywhere, and we’re looking for people that feel the same way. Our global office locations and flexible work culture help you work wherever and however you’re at your best. Plus, we take the time to help you enjoy your work, build lasting connections, and grow your role. Join the Appspace team and be a part of a culture that’s helping people everywhere love where they work.

Your Role as a Senior Web App Penetration Tester:

The Senior Web App Penetration Tester is responsible for internal penetration testing activities, supporting the application development team to resolve security vulnerabilities, resolving OWASP Top 10 vulnerabilities and working with cross-functional teams to implement secure SDLC best practices.

A Day in the Life of a Senior Penetration Tester:

Perform penetration testing activities on Web Applications, Cloud Environments and Mobile Applications using black-box testing tools, in-depth penetration test (using shell scripts and manual testing) techniques, DAST & SAST tools. The candidate should be familiar with black box, gray box and white box testing techniques along with red teaming skills
Understand the application architectural components, business purpose of the application and code at high level. The resource will be responsible for assisting in architecting secure coding practices. ● Researching and learning about information security trends, new penetration testing techniques, and best practices, and share findings with the team
Experience with manual and automated techniques for penetration testing (network equipment, servers, web applications, APIs, wireless, mobile, databases, and other information systems), as well as executing vulnerability assessments (injection, privilege escalation, fuzzing, buffer overflows, etc.)
Demonstrates a consistent track record of testing web applications for common web application security vulnerabilities as defined by OWASP, including input validation vulnerabilities, broken access controls, session management vulnerabilities, cross-site scripting issues, SQL injection and web server configuration issues
Programming – Python, Perl, Java, Shell Scripting (beneficial)
Tools – Proxies, Port Scanners, Vulnerability Scanners, Exploit Frameworks (ex: Burp, Nessus, Nmap, Metasploit)
Providing feedback and guidance to the development teams on best practices to resolve security vulnerabilities and provide input on mitigation strategies.

What You’ll Need:

12+ years of experience in Application Penetration Testing & Security Engineering responsibilities
4-years College Degree ● OSCP, OSWE, GPEN or GXPN certified or ability to secure certification within six months of hire.
Proficiency with Application Security best practices
Experience working with any markup languages and shell scripts
Perform Penetration Testing and Red Team techniques to discover and exploit vulnerabilities.
Perform automated and manual hands-on penetration security testing, identifying security risks within applications, security controls, and infrastructure.
Proven knowledge of OWASP Top 10 & SANS Top 20
Ability to demonstrate deconstructing the Cyber Kill Chain
Proven capabilities investigating IDS/IPS to identify malicious traffic
Experienced with using Syslog events and other security tools to build an end-to-end analysis of events and threats.
Log correlation to determine security events and manage alerts
Proven knowledge of application security methodologies, policies, standards and best practices
Ability to explain and articulate technical concepts using both technical and non-technical language
Strong oral and written communication skills
Plan, execute, and report on all testing activities and outcomes

The Perks of Working for Appspace:

For all our KL based team members, we offer a variety of benefits from competitive salaries, medical, dental and vision coverage, mental health resources, a 14 week maternity leave program and transport/parking allowance.

Additional perks include:

20 Days PTO
Flexible work schedules
Remote work opportunities
Paid company holidays
Appspace Quiet Fridays (No non-essential internal meetings scheduled)
A casual dress work environment

Disclaimer:

Appspace is committed to equitable compensation practices and complies with all applicable local, state, and federal regulations. For jurisdictions that require pay scale disclosure, a general compensation range may be provided during the initial stages of the interview process. Final compensation will be based on multiple factors including experience, skills, certifications, and overall fit for the role.

If you are located in a jurisdiction with specific pay transparency requirements, we will be happy to discuss the relevant range during your application process.

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WFM Schedule Planner/Senior Schedule Planner (BKK,KUL or Gurgoan based)

Agoda · Bangkok, Kuala Lumpur or Gurgaon

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Customer Experience Group (CEG) Kuala Lumpur Bangkok (One Bangkok Office) Gurgaon (14B)-GGN Posted Apr 20, 2026

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Purpose of the role

The WFM Senior Schedule Planner (Senior SP)/ Schedule Planner operates as senior level role within CEG’s WFM Schedule Planning team, with responsibilities in creating and publishing accurate agent and Team Manager schedules.

The Senior SP/Schedule Planner will organize schedules to optimize balanced SLA delivery and comply with legal and operations constraints. This role also has responsibilities in BAU schedule activities, such as shift assignment, training, meeting and coaching as well as JIRA ticket requests, for agent pull-out. This role is also a ‘subject matter expert’ in Verint setup and maintain Verint profile.

As a senior role in the schedule planning team, the senior SP/Schedule Planner is a support to the WFM management team. The senior SP also provide coaching to team members, as well as leading projects and task.

Activities Performed on the Job

The activities of the Senior Schedule Planner/Schedule Planner will have responsibilities of supporting team management and project management.

Shift and specialization planning based on demand need.
Design schedule patterns that is non-bias, best fit with demand need and complying to local regulation
Upload and publish rosters into Verint.
Review changes in demand need, suggest and complete shift change adjustment based on agreed timeline.
On time Scheduling and publishing of planned shrinkages to ‘best’ time
- Training, meeting, and coaching (TMC) planning and mapping to the ‘best’ time in schedule
Managing additional shrinkage requests
- Manage additional shrinkage requests coming from different department, based on priority, and agreed timelines.
Complete Work Requests and Ticketed Work Items
- Manage agents’ user profile based on skillset updates from L&D and reflect reporting alignment based on HC profile updates.
- Manage and support stakeholders’ requests through JIRA service desk.
- Update time off pool settings in Verint based on HC profile updates.
Stakeholder Engagement
- Participate with added value in meetings and engagements with key stakeholders (e.g., CEG tech Team, CST Regional Customer Deliver Managers and wider WFM team)
- Maintain clear communication to all parties in all kinds of communication channel.

The WFM Senior Schedule Planner/Schedule Planner have activities & expectation as below:

Strong Personal Performance
- Always be a role model to Schedule Planners and wider WFM.
- Perform and complete SP responsibilities with high standard.
Supporting Team management
- Lead/ organize the team in projects/ tasks
- Provide feedback and support to scheduling team on errors and best practice
Project Management
- Opportunity to guide the team in OKR, projects and tasks with Manager's supervision.
Other non-core tasks
- Support new team members and interns.
- Other activities as defined by Team Manager and WFM Manager

Expectations – Behaviors and Values

Curious mind with a good ability to understand technical concepts
Proactive attitude towards both adapting and instigating change
Passion to support, help and do the right thing.
Understanding Agoda’s business priorities

Leadership Behaviors	Definition
Continuous improvement	Regularly identifies improvement opportunities, quantifies them, and follows through to measurable/demonstratable outcomes. Embraces both successes and failures to learn and maximize the benefit. Embraces and drives change, is open and supportive of improvement opportunities identified by others.
Deliver better together	Collaborates and engages with colleagues and broader Agoda teams to share ideas and learning and work together toward shared ambitions. Is respectful to colleagues, open to different perspectives /viewpoints, and positively contributes to discussions.
Enable others` success	Is committed to building and nurturing a culture of frequent feedback, coaching and career development. Provides clarity on accountabilities and goals and progress. Regularly takes the opportunity to connect and align teams and team members to the Agoda/CEG strategy, making these relevant and digestible.

Competencies Required

The Senior Schedule Planners requires competencies of Schedule Planners and additional competency to excel in presentation is expected:

Presentation

Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Qualifications, Experience and Trainings Required

Experience

Hands-on experience using WFO
Experience in coaching and developing members of the team

Trainings

JIRA and Confluence administration training

Must Have

Subject Matter Expert in a Scheduling software such as Verint
Advanced Excel Skills
Basic SQL

JIRA and Confluence

Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.

Discover more about working at Agoda

Agoda Careers https://careersatagoda.com
Facebook https://www.facebook.com/agodacareers/
LinkedIn https://www.linkedin.com/company/agoda
YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Ready to apply?

Agoda

View all jobs →

WP

Associate Director, Media Planning

WPP Media · Kuala Lumpur, Malaysia

Apply now

Client Teams Kuala Lumpur Posted Apr 20, 2026

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. 

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

Role Summary and Impact

We are looking for a highly motivated Associate Director, Media Planning to join us. As the primary point of contact for an established client, you will manage their advertising needs end to end across all channels (may include digital/non-digital or biddable/non-biddable). Your primary responsibilities will include developing and maintaining strong relationships with clients, understanding their business goals, and translating these into effective advertising strategies.

Your role is crucial in ensuring that campaigns are delivered on time, within budget, and meet or exceed client expectations. Through meticulous planning and continuous performance analysis, you will drive successful outcomes and deliver exceptional value to our clients.

Skills and Experience

In this role, your goals will be:
In three months:

A good understanding of the client’s business and develop a great working relationship with key client contacts.
Demonstrate good collaboration with various divisions and teams across markets.
Craft overall advertising media objectives from business plans upon competitive analysis, marketing data, key learning and insights.
Good time management skill and able to follow through on process and delivery timelines.

In six months:

Established strong team and client relationships, receive great feedback from co-workers and key client contacts.
Become the first port-of-call on day-to-day dealings and a trusted advisor to the client by properly justifying recommendations, demonstrate strong timeline management and deliver agreed outcomes.
Work on campaign briefs with minimal supervision, providing strategic recommendations with strong insights and channel tactics.

In 12 months:

Built up team capabilities to develop more innovative media solutions, going beyond traditionally planned media and starting to instill a yearning in clients to expand into the digital space and look at how campaigns can be driven by content, social media marketing, programmatic digital, mobile, search, etc.
Ensured implementation of campaigns that help drive revenue growth.
Delivered good campaigns with strong business results worthy of awards submissions.

Skills and Experience:

Develop and build relationships with clients, be a trusted advisor on account requirements.
Responsible for overall campaign strategy, planning, implementation and post-campaign reviews for your set of brands.
Set viable objectives and KPIs, and recommend/develop measurement methodology against all briefs.
Ensure projects/campaigns are tracked and measured based on agreed KPIs and media efficiencies.
Work with the team on competitive reporting and analysis.
Propose and implement new planning approaches, ideas and product offerings.
Support contractual discussions with key media vendors and trading commitments for the client.
Keep a close ear to the ground on new opportunities to take to clients.
Help guide and advise the wider team on best practices, innovation and work processes.
Champion the growth and development of Agency services beyond media planning and buying.
Work with internal specialist resources and group resources.
Manage and develop your direct reports.

Skills and Experience
What you will need:

Experience at least 8 years or more in media/marketing industry.
Experience in working with multiple stakeholders, e.g. suppliers, advertising/marketing agencies, media owners and internal specialist resources.
Competence in media planning and buying across all platforms with a good understanding and working knowledge of digital media.
A demonstrated depth of understanding of the industry, business, brands and consumers in client conversations.
Strong communication and presentation skills.
Fluent English communication skills.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

#LI-Promoted

Please read our Privacy Notice for more information on how we process the information you provide.

Ready to apply?

WP

WPP Media

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Business Optimisation Analyst

Luno · Cape Town, Kuala Lumpur

Apply now

Operations Cape Town Kuala Lumpur Posted Apr 17, 2026

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards.

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

The role in a nutshell:

You will form part of the Onboarding Operations team based in Cape Town and Kuala Lumpur, reporting to the Head of Onboarding Strategy and Customer Due Diligence Operations. Your role as a Business Optimisation Analyst (Data) will be to use your knowledge of data analysis and data processing to inform key business decisions in the Onboarding Operations team and other business areas. You will work in a fast paced environment, collaborating with other business units, including Engineering, Product, Compliance and Data teams, servicing the business on an international level together with the teams from South East Asia, Africa and Europe. You will be responsible for creating dashboards, extracting data, writing reports, and monitoring key performance indicators (KPIs) to determine business initiatives’ success.

Your mission will be:

Interpret trends and patterns in data and present findings and actionable insights to senior leaders of the business
Collaborate with data engineers to design and build any pipelines/data models needed to support analytical and reporting needs
Structure large data sets to find usable information
Design metrics to help assess how the onboarding teams and broader business are performing on a day-to-day basis
Report regularly on business and team performance
Work closely with the relevant business stakeholders to understand their data needs
Collaborate with teams to determine, collect and analyse required data to address business needs while ensuring it is of the highest quality, reliable and trusted
Build visually compelling dashboards that communicate insights to stakeholders (often non-technical) to allow data-informed decision making
Use data-driven analysis to identify opportunities for improvement and automation in onboarding operations processes
Review delivery of providers against Service Level Agreements and support negotiations from a data perspective

The ideal candidate will have:

A qualification in Data Analysis or similar quantitative fields.
A minimum of 1 year of experience in the data or business optimisation space
Intermediate skills in SQL, Python and experience working with data pipelines.
Experience working with business intelligence platforms such as Looker, Tableau, DataBricks, PowerBI or similar
Familiar with data governance principles and best practices
Passionate about data analytics and related disciplines
Friendly, transparent, articulate and driven to succeed.
Experience in a customer service / customer onboarding / KYC environment is advantageous
Ability to lead change through entrepreneurial thinking, a strong sense of responsibility and a very high level of integrity
Adaptable, capable and intellectually curious and have the persistence to find answers to difficult questions in fast-paced and environments
Ability to formulate business cases, document investigation work, and contribute to technical design documents
Ability to take ownership of own work and successfully deliver high quality projects with obscure and incomplete requirements
Strong interpersonal and communication skills and ability to explain data concepts to non-experts in a clear, and structured manner
Experience working with cross-functional teams using data to influence strategy, roadmaps and drive data-informed decisions
Internet access at home and the ability to work remotely (Luno will provide successful candidates with suitable equipment to set them up for success)

Life at Luno:

Remote but reachable work policy gives you the freedom to choose between working from home or the office.
Plus the option to buy and sell up to 5 days leave
Improve body and mind, with excellent private medical insurance
Access to Learnably and our additional learning platforms for your personal and professional development
6 months primary care-giver leave
Paw-ternity leave for your furry friend
Annual Inspiration Day in addition to your annual leave which increases based on your length of service!
A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
Free lunch and snacks
0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Ready to apply?

Luno

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Senior Planner - Forecasting, WFM (Kuala Lumpur, Gurgaon, Pune Based - Relocation Provided)

Agoda · Kuala Lumpur, Gurgaon OR Pune

Apply now

Customer Experience Group (CEG) Kuala Lumpur Gurgaon Pune (AP81)-PNQ Posted Apr 16, 2026

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

About Agoda  

Agoda is an online travel booking platform for accommodation, flights, and more. We build and deploy cutting edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ talents coming from 90+ different nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enabling our customers to experience the world.   

Get to Know our Team:  

The Customer Experience Group of Agoda effectively serves our customers and partners to ensure satisfying results. This great task is accomplished with the support of our Global Service Vertical team. We serve as the backbone for Customer Experience Group’s global operations. Our team is comprised of project managers, process owners, analysts, and talent management. Together we work nonstop to improve the quality and efficiency of our customer and partner support processes. Working with the Global Service Vertical team is a great opportunity to collaborate with various stakeholders and develop initiatives with our sister companies and external partners all over the world. We are a very data-driven environment, eager to move fast and learn through experimentation. A clear focus on supporting our customers and partners is bolstered by a strong, entrepreneurial culture that enriches us and Agoda’s business performance. 

The Opportunity: 

We are looking for a WFM Senior Planner - Forecasting to support our growing CEG team. You will help manage workforce planning & forecasting , ensure strategic goals are met through forecast modeling, collaborative planning, and effective communication with various teams within CEG and other departments. 

You also need to have good story telling abilities to be able to explain and drive conversations with senior leaders within CEG. 

ACTIVITIES PERFORMED ON THE JOB: 

Lead Planning and forecasting for one product in CEG which could include HC Forecast, Attrition forecast, BPO forecast, etc.

Develop forecasting models to predict voice contact volume and key call statistics, email volume, chat/messaging, and future additional channels.

Analyze contact volume, handle time data from multiple point of views to understand and explain the potential gaps and next steps. (SQL expertise may be needed)

Communicate proactive adjustments to the workforce plan based on changing/dynamic forecasts and re-forecast when necessary.

Work with Analytics team to drive dashboarding, gap analysis, etc. to ensure WFM dashboards are always error free.

Collaborate with other departments, team managers, and operations leaders to identify opportunities for improvement of resource utilization.

Communicate and recommend actions related to forecasting and resource planning to CEG leadership team.

Collaboration with wider WFM team and WFM Leadership team by providing input on decisions or updates and be open and constructive about what is not working well and how the group can improve.

EXPECTATIONS - BEHAVIORS AND VALUES 

Behavior	Definition
Continuous improvement	Regularly identifies improvement opportunities, quantifies them, and follows through to measurable/demonstratable outcomes. Embraces both successes and failures to learn and maximize the benefit.  Embraces and drives change, is open and supportive of improvement opportunities identified by others.
Deliver better together	Collaborates and engages with colleagues and broader Agoda teams to share ideas and learning and work together toward shared ambitions.  Is respectful to colleagues, open to different perspectives /viewpoints, and positively contributes to discussions.
Enable others` success	Is committed to building and nurturing a culture of frequent feedback, coaching and career development.   Provides clarity on accountabilities and goals and progress.  Regularly takes the opportunity to connect and align teams and team members to the Agoda/CEG strategy, making these relevant and digestible

 COMPETENCIES REQUIRED 

Analytical Ability & Problem Solving	Can visualize, articulate, conceptualize, or solve both complex and uncomplicated problems using the available data.
Decision making ability	Set a course of action purposely chosen from different alternatives to achieve company objectives.
Effective communication (Verbal and written)	Delivers, receives, and interprets ideas and information, presents information appropriately to a diverse range of audiences, and influences partner decisions Excel/Power Point Skills
Flexibility and Agility	Can adjust behavior to new information and changing circumstances. Be open to new ways of doing things and always experiment with new methods. Works effectively in a dynamic environment.
KPI management	Create and execute a KPI plan designed to help achieve and evaluate the success in reaching the company goals.
Listening and influencing	Practices attentive and active listening. Can influence strategies that persuade key stakeholders to take action that will promote shared interests and business goals.
Process Improvement	Organize, evaluate, plan, and implement improvements in our internal and external processes and practices. Actively work on creating better processes once changes take place.
Reporting	Be able to confidently give a written account of business metrics, projects and team performance based on data, observations, or investigations.
Result driven	Driving high standards to accomplish challenging goals. Works hard to achieve them.
Time / workload management & prioritization	Creating a work environment where tasks and responsibilities are accomplished successfully within the time available.
Operational Planning & Coordination	Create and execute a detailed plan with the aim to provide a clear vision on how the team, department will contribute to the achievement of the company’s strategic goals
Presentation	Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

 It’s Great If You Have: 

Strong Excel and SQL skills.

Experience in Python or R is good to have.

Understanding of data visualization tools like Tableau.

We welcome both local and international applications for this role. Full visa sponsorship and relocation assistance available.  

Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.

Discover more about working at Agoda

Agoda Careers https://careersatagoda.com
Facebook https://www.facebook.com/agodacareers/
LinkedIn https://www.linkedin.com/company/agoda
YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Ready to apply?

Agoda

View all jobs →

Senior Associate WFM Manager - Forecasting (Kuala Lumpur, Gurgaon, Pune Based)

Agoda · Gurgaon

Apply now

Customer Experience Group (CEG) Kuala Lumpur Gurgaon Pune (AP81)-PNQ Posted Apr 16, 2026

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

About Agoda 

Agoda is an online travel booking platform for accommodation, flights, and more. We build and deploy cutting edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ talents coming from 90+ different nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enabling our customers to experience the world.  

Get to Know our Team: 

The Customer Experience Group of Agoda effectively serves our customers and partners to ensure satisfying results. This great task is accomplished with the support of our Global Service Vertical team. We serve as the backbone for Customer Experience Group’s global operations. Our team is comprised of project managers, process owners, analysts, and talent management. Together we work nonstop to improve the quality and efficiency of our customer and partner support processes. Working with the Global Service Vertical team is a great opportunity to collaborate with various stakeholders and develop initiatives with our sister companies and external partners all over the world. We are in a very data-driven environment, eager to move fast and learn through experimentation. A clear focus on supporting our customers and partners is bolstered by a strong, entrepreneurial culture that enriches us and Agoda’s business performance.

The Opportunity:

We are looking for a WFM Senior Associate Manager to support our growing CEG team. You will help manage the long-term forecasting, ensure strategic goals are met through forecast modeling, collaborative planning, and effective communication with various teams within CEG and other departments.

You also need to have good story telling abilities to be able to explain and drive conversations with senior leaders within CEG.

ACTIVITIES PERFORMED ON THE JOB:

Lead Planning and forecasting for one or more products in CEG and manage end-to-end interactions with Senior leadership, Operations, Finance, etc.

Lead/participate in workforce management-related projects with various teams within and outside CEG.

Develop forecasting models to predict voice contact volume and key call statistics, email volume, chat/Messaging, and future additional channels.

Review & communicate necessary real-time and proactive adjustments to the workforce plan based on changing/dynamic forecasts and re-forecast when necessary.

Collaborate with other departments, team managers, and operations leaders to identify opportunities for improvement of resource utilization.

Communicate and recommend actions related to forecasting and resource planning to CEG leadership team.

Collaboration with wider WFM team and WFM Leadership team by providing input on decisions or updates and be open and constructive about what is not working well and how the group can improve.

EXPECTATIONS - BEHAVIORS AND VALUES

Behavior	Definition
Continuous improvement	Regularly identifies improvement opportunities, quantify them, and follows through to measurable/demonstratable outcomes. Embraces both successes and failures to learn and maximize the benefit. Embraces and drives change, is open and supportive of improvement opportunities identified by others.
Deliver better together	Collaborates and engages with colleagues and broader Agoda teams to share ideas and learning and work together toward shared ambitions. Is respectful to colleagues, open to different perspectives /viewpoints, and positively contributes to discussions.
Enable others` success	Is committed to building and nurturing a culture of frequent feedback, coaching and career development.  Provides clarity on accountabilities and goals and progress. Regularly takes the opportunity to connect and align teams and team members to the Agoda/CEG strategy, making these relevant and digestible

COMPETENCIES REQUIRED

Analytical Ability & Problem Solving	Can visualize, articulate, conceptualize, or solve both complex and uncomplicated problems using the available data.
Decision making ability	Set a course of action purposely chosen from different alternatives to achieve company objectives.
Effective communication (Verbal and written)	Delivers, receives, and interprets ideas and information, presents information appropriately to a diverse range of audiences, and influences partner decisions Excel/Power Point Skills
Flexibility and Agility	Can adjust behavior to new information and changing circumstances. Be open to new ways of doing things and always experiment with new methods. Works effectively in a dynamic environment.
KPI management	Create and execute a KPI plan designed to help achieve and evaluate the success in reaching the company goals.
Listening and influencing	Practices attentive and active listening. Can influence strategies that persuade key stakeholders to take action that will promote shared interests and business goals.
Process Improvement	Organize, evaluate, plan, and implement improvements in our internal and external processes and practices. Actively work on creating better processes once changes take place.
Reporting	Be able to confidently give a written account of business metrics, projects and team performance based on data, observations, or investigations.
Result driven	Driving high standards to accomplish challenging goals. Works hard to achieve them.
Time / workload management & prioritization	Creating a work environment where tasks and responsibilities are accomplished successfully within the time available.
Coaching	Support and develop team members to achieve a specific personal and professional goal by guiding and training.
Operational Planning & Coordination	Create and execute a detailed plan with the aim to provide a clear vision on how the team, department will contribute to the achievement of the company’s strategic goals
Presentation	Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

It’s Great If You Have:

Strong Excel skills and beginner SQL skills.

Experience in Python or R is good to have.

Understanding of data visualization tools like Tableau.

We welcome both local and international applications for this role.

New hires will be based in Kuala Lumpur, Pune or Gurgaon Only. Full visa sponsorship and relocation assistance available.

Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.

Discover more about working at Agoda

Agoda Careers https://careersatagoda.com
Facebook https://www.facebook.com/agodacareers/
LinkedIn https://www.linkedin.com/company/agoda
YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Ready to apply?

Agoda

View all jobs →

AP

Full Stack Developer- AI/ ML

Appnovation Technologies · Kuala Lumpur

Apply now

Technology - APAC Malaysia Posted Apr 15, 2026

About us

Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact today and serve as foundations for future growth. Bold ambition. Practical action. Endless possibilities.

About the Role

As a Full-Stack Developer / AI Design-to-Dev, you'll transform business ideas into production-ready applications using cutting-edge AI design tools and modern full-stack frameworks. With a strong bias toward frontend development, you specialize in the critical early stages—from concept through pre-totype to prototype—where design systems meet AI-augmented development. You're an expert at leveraging tools like v0.dev, bolt.new, and Lovable to rapidly generate components, then building out the complete stack to meet enterprise standards for accessibility, performance, responsive design, and scalability. You must be able to think fast, work outside the box, and have a passion for pushing the boundaries of what AI can achieve. You will join a team that thrives on experimentation, moving at a rapid pace from initial concepts through prototypes to production-ready applications.

Key Responsibilities

Rapidly transform concepts into interactive prototypes using v0.dev, bolt.new, Lovable, and similar AI design tools.
Build full-stack applications from prototype to production, with emphasis on frontend excellence and solid backend foundations.
Ensure all components align with existing design systems (design tokens, color palettes, typography, spacing) and brand guidelines.
Develop production-ready UI components using modern frameworks (React.js, Vue.js, Nuxt.js) with best practices for accessibility, performance, and responsive design.
Design and implement RESTful APIs and backend services using platforms like Supabase to support frontend functionality.
Work with databases (SQL and NoSQL) to manage application data efficiently.
Implement authentication, caching strategies, and optimize application performance across the stack.
Collaborate with UX Designers, AI Builders, and Innovation Leads throughout the development lifecycle.
Leverage Figma and design system tooling to maintain component libraries and streamline design-dev handoff.
Document design decisions and technical implementation in Jira as part of the ticket-driven workflow.

Qualification

2+ years in full-stack development with strong frontend expertise in modern UI frameworks (React.js, Vue.js, Nuxt.js). Bonus points if you have experience working in a startup or rapid prototyping environment.
Desired experience with NodeJS and Express.
Proven hands-on experience with AI design tools such as v0.dev, bolt.new, Lovable, or similar platforms.
Experience with workflow automation platforms such as N8N.
Strong track record of delivering production-grade full-stack applications.
Solid understanding of backend development, including API design (REST, GraphQL), server-side logic, and database management.
Experience with platforms like Supabase for rapid backend development and both SQL (PostgreSQL, MySQL) and NoSQL (MongoDB) databases.
Deep understanding of design systems, design tokens, and component-driven development.
Expert-level proficiency with Figma, including design system management and component libraries.
Experience with CSS frameworks (e.g. TailwindCSS) and modern styling approaches.
Strong collaboration and creative problem-solving skills.
Experience with TypeScript and modern JavaScript/ES6+ features.
Familiarity with cloud platforms (AWS, Azure, GCP) and deployment workflows.
A portfolio showcasing full-stack applications you've built, including work with design systems and AI design tools.

What Appnovation Offers

Challenging and rewarding work with real impact
Growth opportunities for personal and professional development
Exposure to exciting projects and high-profile clients
Supportive work environment with access to company leaders.

What Benefits Appnovation Has to Offer
● EPF
● Wellness Allowance
● ME Days
● Employee Assistance Programme

Thank you for your interest in a career with Appnovation Technologies! Please note that only those selected for an interview will be contacted.

At Appnovation, we recognize that diverse teams are the strongest teams. Diversity, Equity & Inclusion is not only something that we embrace - we celebrate it! We are proud to be an Equal Opportunity Employer and we encourage applicants from all backgrounds, lived experiences and industries to apply. Come join us at Appnovation, and learn more about how we stay true to our company values as we build better lives through better digital.

Accommodations are available upon request throughout the recruitment process.

Ready to apply?

Apply to Appnovation Technologies

AP

Appnovation Technologies

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AP

IT Project Coordinator- Cantonese Speaker

Appnovation Technologies · Kuala Lumpur

Apply now

Project Management Malaysia Posted Apr 15, 2026

About us

Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact today and serve as foundations for future growth. Bold ambition. Practical action. Endless possibilities.

ABOUT THE ROLE

Appnovation’s delivery team manages all projects end-to-end, from discovery and definition, to design, development, deployment, and handover. The delivery team works across our disciplines to ensure that Appnovation delivers a quality product, on time and on budget, using a hybrid process of Agile and Waterfall methodologies.

YOU WILL HAVE AN OPPORTUNITY TO

Coordinate and manage multiple projects
Work closely with strategists, developers, technical architects, product managers, designers, and the client's representatives to define the direction, approach and requirements to project manage the discovery, design and execution
Assist in determine project schedules, create detailed project plans and scope statements, and write status reports for each stage of the project
Develop statements of work, project charters and other project documentation
Provide leadership and guidance to all members of the project team and to other Delivery team members
Identify and provide recommendations for process improvement in the delivery of projects

MUST HAVES

1-2+ years of Project Management experience, preferably in a technical environment and a heavy focus on managing large client-facing project teams and budgets
Ability to work with SMEs to estimate project costs, build detailed project plans / gantt charts, and effectively manage teams of professionals to meet deadlines
Knowledge of using Agile and Waterfall methodologies, specifically including scrum leadership
Be fundamentally driven by ensuring good process and be able to adapt different approaches and methodologies
Understanding of client business requirements, firm understanding of requirements traceability/signoff and scope management, and the ability to present in a form which is comprehensible to business users and technical professionals
Strong management and leadership skills with ownership / accountability of project team success
Strong planning, organisational and problem-solving skills
Excellent Cantonese and English written and verbal communication skills with the proven ability to effectively communicate across different levels of the organisation

NICE TO HAVES

Business analysis and requirements management experience AND/OR in-depth hands-on technical experience
Project Management and/or Scrum Master certifications
Intermediate proficiency in Mandarin

WHO YOU ARE:

First and foremost, you are passionate and recognized for your depth and proficiency of your project management skills
You enjoy learning about new technology and collaborating closely with various other disciplines
You are incredible with clients at setting expectations and you strive to help find the best possible solutions for their business problems
Comfortable working in a team setting and with clients, discussing technical and business requirements
Excellent organisational and time management skills, and are able to communicate project details, statuses and financials
Able and keen to work in a very fast paced, growth environment

Thank you for your interest in a career with Appnovation Technologies! Please note that only those selected for an interview will be contacted.

At Appnovation, we recognize that diverse teams are the strongest teams. Diversity, Equity & Inclusion is not only something that we embrace - we celebrate it! We are proud to be an Equal Opportunity Employer and we encourage applicants from all backgrounds, lived experiences and industries to apply. Come join us at Appnovation, and learn more about how we stay true to our company values as we build better lives through better digital.

Accommodations are available upon request throughout the recruitment process.

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Sales Development Representative

Veeam Software · Kuala Lumpur, Malaysia

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Inside Sales, APJ 1000107 Malaysia Posted Apr 14, 2026

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

Responsibilities:

High level of outbound calling to generate new demand for the channel and sales organization to pursue
Engage with potential clients through various communication channels
Identify customer needs and present tailored solutions
Reach out to and have meaningful, productive conversations with individuals representing the buyer personas targeted by the organization
Collaborate with team members to achieve individual and team sales targets
Track and manage account info, prospecting, qualification, and nurture activities, in the company’s Customer Relationship Management system (Salesforce)
Meet identified monthly KPIs (example: # leads converted to sales qualified opportunity, number of leads generated, number of meetings set up by sellers)
Provide outstanding customer service, addressing inquiries and concerns effectively
Stay informed about industry trends, competitor products, and market developments

Qualifications:

Bachelor's degree in Business, Marketing, or a related field preferred
Strong communication and interpersonal skills
Ability to thrive in a fast-paced, goal-oriented environment
Ability to multi-task, prioritize, and manage time effectively
Previous sales or customer service experience is a plus but not mandatory
Proven ability to work independently and collaboratively
Excellent correspondence skills (Outlook, Instant Messaging, and over the phone)
A passion for and a willingness to learn about our products and services

#LI-LW1

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.

The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.

By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.

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Project Manager

OLIVER Agency - APAC · Kuala Lumpur, Malaysia

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Project Management Pipeline Posted Apr 13, 2026

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Job Title: Project Manager

Role: Freelancer

Duration: 3 months

Location: Manila, Philippines

About the role:

The Project Manager supports Designers in running the projects across the teams with focus on consistent delivery & providing effective solutions to the client and team when needed. They are responsible for liaising within the Client and Designers to ensure all projects are completed in time. The candidate will be responsible for all projects briefed by the client, working with the creative team in Malaysia/Turkey/Mexico and/or other teams in the ASEAN region.  

 
What you will be doing:

To work actively with all internal and external stakeholders to ensure the delivery of the highest level of project quality and client service from all teams.
To assist in brief writing and generate necessary admin work, to ensure creative team in the regional creative hub can start work on time.
To manage the work of creatives to ensure OLIVER’s processes are followed, project timelines are met, driving maximum efficiency, productivity and the maintenance of the highest quality of creative concept, design and artwork.
Manage and coordinate the sharing of brand and campaign knowledge pertaining to the project within the team to aid the development of creative ideas for the project.
To ensure the client experience is as positive as possible using clear communication in person, through the telephone and supported by email.
To manage the timely delivery of all jobs / projects going through the team, always taking into consideration the clients requirements and expectations.
To cover all reporting responsibilities, including consolidation of each local market MI report and final reporting to the Regional Client
To review and improve ways of working across markets
To understand & adhere to the clients way of working

What you need to be great in this role:

Knowledge & Skills Required:

Excellent client management skills with the ability to proactively organise and discuss project related matters with Client, addressing client queries effectively and in a timely manner
The ability to manage and filter workflow as well as organise workloads to maximise productivity.
Knowledge of the streaming platform itself along with digital ecosystem/platforms best practices and clear idea of how digital tools and technologies add value to the project.
Highly resourceful & a fast learner with the ability to share interesting brand or project-related references to contribute to project output.
Stay up-to-date with In-depth understanding of marketing technology, digital media and social media platforms.
Excellent written and verbal communication skills and strong presentation abilities.
Strong listening skills and the ability to be open to new ideas from team members, coworkers, industry sources and clients.
Ability to oversee and lead several projects at once.
A source of innovation, passion and creative vision

Personal attributes:

Self-motivated, working with little supervision.
Collaborative team player, open minded – non-political.
Proven ability to communicate and liaise with junior - mid levels in the business.
Discrete about all confidential and personal information.
Driven, proactive, helpful, and enthusiastic team player.
Passion for and inquisitive about AI and new technologies
Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical

Req ID: 17189

#LI-D1 #LI-Remote

Our values shape everything we do:

Be Ambitious to succeed 

Be Imaginative to push the boundaries of what’s possible 

Be Inspirational to do groundbreaking work 

Be always learning and listening to understand 

Be Results-focused  to exceed expectations 

Be actively pro-inclusive and anti-racist across our community, clients and creations 

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. 

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

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Business Optimisation Analyst

Luno · Cape Town, Kuala Lumpur

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Operations Cape Town Kuala Lumpur Posted Apr 13, 2026

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards.

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

The role in a nutshell:

You will form part of the Onboarding Operations team based in Cape Town and Kuala Lumpur, reporting to the Head of Onboarding Strategy and Customer Due Diligence Operations. Your role as a Business Optimisation Analyst (Data) will be to use your knowledge of data analysis and data processing to inform key business decisions in the Onboarding Operations team and other business areas. You will work in a fast paced environment, collaborating with other business units, including Engineering, Product, Compliance and Data teams, servicing the business on an international level together with the teams from South East Asia, Africa and Europe. You will be responsible for creating dashboards, extracting data, writing reports, and monitoring key performance indicators (KPIs) to determine business initiatives’ success.

Your mission will be:

Interpret trends and patterns in data and present findings and actionable insights to senior leaders of the business
Collaborate with data engineers to design and build any pipelines/data models needed to support analytical and reporting needs
Structure large data sets to find usable information
Design metrics to help assess how the onboarding teams and broader business are performing on a day-to-day basis
Report regularly on business and team performance
Work closely with the relevant business stakeholders to understand their data needs
Collaborate with teams to determine, collect and analyse required data to address business needs while ensuring it is of the highest quality, reliable and trusted
Build visually compelling dashboards that communicate insights to stakeholders (often non-technical) to allow data-informed decision making
Use data-driven analysis to identify opportunities for improvement and automation in onboarding operations processes
Review delivery of providers against Service Level Agreements and support negotiations from a data perspective

The ideal candidate will have:

A qualification in Data Analysis or similar quantitative fields.
A minimum of 1 year of experience in the data or business optimisation space
Intermediate skills in SQL, Python and experience working with data pipelines.
Experience working with business intelligence platforms such as Looker, Tableau, DataBricks, PowerBI or similar
Familiar with data governance principles and best practices
Passionate about data analytics and related disciplines
Friendly, transparent, articulate and driven to succeed.
Experience in a customer service / customer onboarding / KYC environment is advantageous
Ability to lead change through entrepreneurial thinking, a strong sense of responsibility and a very high level of integrity
Adaptable, capable and intellectually curious and have the persistence to find answers to difficult questions in fast-paced and environments
Ability to formulate business cases, document investigation work, and contribute to technical design documents
Ability to take ownership of own work and successfully deliver high quality projects with obscure and incomplete requirements
Strong interpersonal and communication skills and ability to explain data concepts to non-experts in a clear, and structured manner
Experience working with cross-functional teams using data to influence strategy, roadmaps and drive data-informed decisions
Internet access at home and the ability to work remotely (Luno will provide successful candidates with suitable equipment to set them up for success)

Life at Luno:

Remote but reachable work policy gives you the freedom to choose between working from home or the office.
Plus the option to buy and sell up to 5 days leave
Improve body and mind, with excellent private medical insurance
Access to Learnably and our additional learning platforms for your personal and professional development
6 months primary care-giver leave
Paw-ternity leave for your furry friend
Annual Inspiration Day in addition to your annual leave which increases based on your length of service!
A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
Free lunch and snacks
0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Senior Fullstack Engineer (C# + Reactjs)

Nintex · Kuala Lumpur, Malaysia

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Engineering Kuala Lumpur, Malaysia Posted Apr 13, 2026

About Nintex:

At Nintex, we are transforming the way people work, everywhere.   

As the global standard for process intelligence and automation, we’re trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.  

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go.  

Working in engineering:

Working at Nintex as an engineer means building more than just software; it’s about making a tangible impact with every line of code. Our developers are process experts, creating the industry’s most complete process and automation platform to transform the way people work. If you’re interested, curious, and want to learn and do more, the sky is the limit here. We take a solutions-oriented and collaborative approach, constantly innovating our business and products. 

About the Role:

In this role, you’ll be responsible for designing and implementing robust full stack solutions using modern web technologies, with a strong emphasis on scalable, maintainable code. You’ll contribute to the continuous improvement of our platforms by driving best practices in code quality, testing, automation, and performance optimization. This is a great opportunity to work on impactful systems that enhance workflow automation and significantly improve business efficiency for hundreds of thousands of users.  

Your contribution will be:

Code with Purpose: You design and implement complex features with clean, efficient, and scalable code, acting as a primary resource for maintaining and enhancing critical systems. 
Technical Problem-Solver: You dive into the details, resolving challenges head-on and delivering practical, hands-on solutions that drive results. 
Team Knowledge Sharer: Beyond excelling in your technology stack, you embrace new tools quickly and share insights to uplift the team’s technical capabilities and productivity. 
Collaborative Coder: You actively participate in code reviews, offering actionable feedback and collaborating on technical approaches to deliver the best outcomes. 
Proactive Contributor: You’re deeply involved in daily team ceremonies, like stand-ups, sprint planning, and retrospectives, and consistently provide updates and seek input when needed. 
Focused on Delivery: Known for getting things done, you balance writing quality code with the practicalities of shipping it efficiently, ensuring the team’s goals are met.
Lead & Share Knowledge – Stay ahead of the curve with emerging technologies and mentor teammates, boosting overall team efficiency and expertise.

To be successful, we think you need:

Proven Experience: 7+ years in software engineering, with a strong track record of delivering clean, high-quality code. 
Technical Expertise: Proficient in full stack development with experience in front-end frameworks like React, back-end development using C#, .NET 6/above, and Cloud technologies like Azure, CosmosDB, Kafka etc.
Effective Communicator: Excellent communication skills to collaborate across teams and lead impactful engineering conversations. 
Technical Leadership: Ability to guide technical discussions, drive decisions, and mentor peers when needed.

What’s in it for you? 

Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including 

Global Gratitude and Recharge Days
Hybrid working model
Flexible, paid time off policy
Employee wellness programs and counseling resources
Meaningful peer recognition and awards
Paid parental leave
Invention/patenting assistance
Community impact, paid volunteer time, and opportunities
Intercultural learning and celebration
Multiple tools through which to learn and grow, and an incredible global community

View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.

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Executive, Client Growth

WPP Media · Kuala Lumpur, Malaysia

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Media Management & Delivery Kuala Lumpur Posted Apr 13, 2026

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. 

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

Role: Executive, Client Growth

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. 

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

Be Extraordinary by Leading Collectively to Inspire transformational Creativity.

Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.

Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Reporting of the role:

Director, Client Growth, WPP Media Solutions

3 best things about the job:

Working with the industry’s leading team of media performance experts in digital channels and platforms, search, social and programmatic, AI, cross-channel optimization, and data driven technologies and software.

Working closely with agency client leads, planners and clients themselves to strategically expand their use of WPP Media Solutions both in terms of revenue and footprint.

Working closely with Media Solutions and expert Practice leaders to drive excellence in client development, strategic proposals so as to present WPP Media Solutions to the best potential.

Measures of Success

In 3 Months: 

An in-depth knowledge of WPP Media Solutions offerings and process.

Contribute to campaign planning and proposals.

 In 6 Months: 

Independently manage campaign planning and proposals.

Oversee day-to-day management of campaigns.

Coordinate communication with the Operations team before, during, and after the campaigns, co-work with the wider team, regional client growth team, marketing science team and marketing team.

In 12 Months: 

Become a Subject Matter Expert (SME) on WPP Media Media Solutions offerings and process.

Develop long term relationships with all your designated media buying agencies & clients.

Contribute to strategy building for campaign to best deploy cross-channel solutions for clients.

What your day job looks like at WPP Media Solutions: 

Collaborate with planning team to develop and execute media plan based on client’s brief.

Evangelize Nexus Media Solutions, it’s values and act as an NMS campaign planning expert.

Work closely with internal teams to ensure cohesive and effective media planning and execution.

Ensure the sales administration process adhere to best practice and see that all service levels are optimum.

Ensure your client base have updated information including sales collateral and information on new solutions and capabilities.

What you’ll bring: 

Results/goal-oriented

Good communication skills – verbal and written.

Excellent planning and self-organization discipline

Attitude: Pursues work with energy, drive, and a strong accomplishment orientation

Attention to detail: Ensures that all tasks are completed with 100% accuracy.

Strong initiative, resourcefulness & willingness to learn.

Takes ownership of KPIs and OKRs.

Desired Qualifications, Skills & Abilities:

1-year professional experience with digital marketing agency, ad network or other digital media company. Fresh graduates are also encouraged to apply.

Bachelor’s degree, or equivalent diploma in disciplines such as Mass Communications, Advertising/Media, Business Studies or relevant experience.

Proficiency with Microsoft Office, especially Outlook and Excel

Passionate about Media and Advertising and eager to keep learning

Ability to work within a fast-paced deadline driven environment.

Strong interpersonal skills

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Please read our Privacy Notice for more information on how we process the information you provide.

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Operations Support Associate

Dynamite Games · Kuala Lumpur, Malaysia

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Technology Kuala Lumpur, Malaysia Posted Apr 7, 2026

Who We Are:
Dynamite Games is at the forefront of creating unparalleled gaming experiences for digital natives and the next generation of gamers. Our commitment to innovation and quality drives us to develop games that are not only visually stunning but also deeply engaging. Leveraging cutting-edge technology, we strive to deliver experiences that resonate with modern gamers, offering unique narratives and immersive gameplay.

What We Need:
We are looking for an Operations Support Associate to join our ranks of growing game lovers, to support our growing operational needs. You will be working with a team of very experienced producer, game developers, artists and designer to create and operationalize HTML5 games. We have a vibrant and fun work environment, there are plenty of gaming sessions and sharing sessions both internally (within the studios) and externally. If you enjoy building small to midsize game projects, if you think that you have what it takes to develop a successful product line of mobile games, we encourage you to apply now and find out more about what we have to offer.

Key Responsibilities
● Assist to answer customer support requests via our Jira ticketing system
● Follow a planned schedule to monitor and manage live games configuration
● Assist with product smoke testing and pre-production Testing tasks
● Taking ownership of customer issues reported and seeing problems through to resolution
● Provide prompt and accurate feedback to customers
● Assist the QA (Quality Assurance) Team to verify and report bug
● Liaise with the Development Team to ensure game releases run smoothly
● Conduct risk assessment for games in development
● Plan and design fraud tools for high-risk games
● Processes and workflows enhancement as assigned, including documentation
● Rotate 8-hour night shifts or other shifts, as and when required
● Occasional on-call escalation duties may be required

Who We Think Will Be A Great Fit:
● A Diploma or Degree in Software/Computer Science/Computing/Computer Engineering/IT discipline or equivalent.
● You have worked at least 1-3 years in an operations or technology support role
● Willingness to learn and stay informed about evolving industry trends and game standards
● You are an avid gamer and passionate about learning more about the industry
● Driven and self-motivated, proactive and work well within a team
● Excellent problem-solving and communication skills
(The candidate should be comfortable working on night and other rotating shifts, as and when required)

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Engineer - Salesforce

Nintex · Kuala Lumpur, Malaysia

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Engineering Kuala Lumpur, Malaysia Posted Mar 31, 2026

About Nintex:

At Nintex, we are transforming the way people work, everywhere.

As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go.

Working in engineering:

Working at Nintex as an engineer means building more than just software; it’s about making a tangible impact with every line of code. Our engineers are process experts, developing the industry’s most complete process and automation platform to transform the way people work. If you’re interested, curious and want to learn and do more, the sky is the limit here. We take a solutions-oriented and collaborative approach, constantly innovating our business and products.

About the role:

In this role, you’ll work on one of the premier apps on the Salesforce AppExchange. You’ll work with the latest Salesforce features and capabilities, shaping solutions that drive business efficiency and streamline document automation for hundreds of thousands of users.

As a Salesforce Developer, you'll play a key role in building scalable, high-performing solutions while driving best practices across the team. Your expertise will help shape our Salesforce ecosystem, making a direct impact on our business and customers.

What you'll do:

Architect & Innovate - Design and implement scalable solutions, making clear, well-reasoned technical decisions. Your insights will shape our Salesforce environment.
Lead & Share Knowledge - Stay ahead of the curve with emerging technologies and mentor teammates, boosting overall team efficiency and expertise.
Own & Optimize - Implement complex features, maintain critical systems, and continuously improve existing functionality.
Influence & Collaborate - Be a go-to resource for technical leadership, guiding the team through challenges and fostering a culture of learning.
Engage & Communicate - Participate in team ceremonies (standups, planning, retros, and demos), keeping stakeholders informed and aligned.

What you'll bring:

Apex Mastery - Proficient in writing clean, efficient Apex classes, triggers, batch jobs, and scheduled processes.
Lightning Web Components (LWC) - Strong expertise in building modular, high-performance UI components.
Development - Strong proficiency in C#/.NET or any other OOP languages.
API Integration - Experience working with Salesforce REST/SOAP APIs, callouts, and connected apps.
Salesforce DevOps & CI/CD - Hands-on experience with Git, deployment pipelines, and DevOps best practices.
Unit Testing - Commitment to writing robust test classes with 75%+ code coverage.
Legacy Support - Familiarity with Aura and Visualforce to maintain or enhance existing components.

What’s in it for you?

Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including

Global Gratitude and Recharge Days
Flexible, paid time off policy
Employee wellness programs and counseling resources
Meaningful peer recognition and awards
Paid parental leave
Invention/patenting assistance
Community impact, paid volunteer time, and opportunities
Intercultural learning and celebration
Multiple tools through which to learn and grow, and an incredible global community

View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.

Ready to apply?

Apply to Nintex

Nintex

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WFM Capacity Planner

Agoda · BKK, KUL

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Customer Experience Group (CEG) Kuala Lumpur Bangkok (One Bangkok Office) Posted Mar 30, 2026

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Get to Know our Team:

The Customer Experience Group of Agoda effectively serves our customers and partners to ensure satisfying results. This great task is accomplished with the support of our Global Service Vertical team. We serve as the backbone for Customer Experience Group’s global operations. Our team is comprised of project managers, process owners, analysts, and talent management. Together we work nonstop to improve the quality and efficiency of our customer and partner support processes. Working with the Global Service Vertical team is a great opportunity to collaborate with various stakeholders and develop initiatives with our sister companies and external partners all over the world. We are a very data-driven environment, eager to move fast and learn through experimentation. A clear focus on supporting our customers and partners is bolstered by a strong, entrepreneurial culture that enriches us and Agoda’s business performance.

The Opportunity:

The Capacity Planner role (CP) operates as a specialist role within CEG’s WFM team. Providing support, through forecasting and operational capacity performance analysis, to the CEG front line operations. The CP is a ‘subject matter expert’ in WFM, in this way the role holders support CEG balance the demands to customer SLA targets and business objectives.

The goal of this role is to forecast the contact center contact demand, executing and recommending appropriate resource and demand interventions, to enable SLAs to be realized in line with strategic business guidance, and providing support to Associate Capacity Planners and Capacity Planners.

The CP plays an important role across the broader WFM team and CEG operations, to enable a continuous improvement culture. In doing this, it is common that the CP will be involved in collecting and providing feedback on common challenges, supporting change initiatives, and providing input and feedback to enable a smoother and more consistent delivery of SLAs.

Activities Performed on the job:

Medium and short-term forecasting 
- Create medium term forecast (4-12 weeks) based on latest HC model FC, considering latest demand and AHT trends 
- Calculate daily and hourly HC requirement (per channel) to be used by Schedule Planners in roster planning 
- Create short-term forecast (0-4 weeks) to see possible short falls on staffing based on actual scheduled HC
Shrinkage planning 
- Manage planned shrinkage (external and internal) based on team’s capacity 
- Communicating any increase or decrease in planned shrinkages to stakeholders e.g., Ops teams, LnD, etc. '
Levers planning 
- Planning overflow of supply (FL support, Chameleon) based on over or under supply of HC vs requirement 
- Planning of demand suppression in the form of demand levers 
Stakeholder Engagement:  
- Collaborate with key stakeholders (e.g., CST Service Delivery Managers, LnD, wider WFM team) outside bi-weekly meetings regarding medium and short-term forecasting, shrinkage planning, possible agent behavior issue based on data. 
- Present in bi-weekly meetings discussing the review and learnings in the past 2 weeks and preview of what to expect in the next 8 weeks, including recommendations on how to eliminate/minimize possible pain points in delivering business requirements. 
- Participate with added value in meetings and engagements with key stakeholders (e.g., CEG tech Team, Regional Managers and wider WFM team). 
Other non-core tasks:  
- Support new team members and interns. 
- Process improvement 
- Other activities as defined by WFM Manager. 
- Prepare related WFM report

Nice to have

Experience in capacity planning within/outside contact center environment

Competencies Required:

Competencies	Descriptions
Agoda & function specific processes
Analytical Ability & Problem Solving	Is able to visualize, articulate, conceptualize, or solve both complex and uncomplicated problems using the data available.
Data analysis	Use analytical and logical reasoning to examine the data available, including data mining, business intelligence, and data visualization.
Data driven strategy	Creates and executes strategy based on data with focus on what is driving our business and defines he tactical elements of the strategy.
Decision making ability	Set a course of action purposely chosen from different alternatives to achieve company objectives.
Effective communication (Verbal and written)	Delivers, receives, and interprets ideas and information, presents information appropriately to a diverse range of audiences, and influences partner decisions Excel/Power Point Skills
Presentation	Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Process Improvement	Organize, evaluate, plan, and implement improvements in our internal and external processes and practices. Actively work on creating better processes once changes take place.
Result driven	Driving high standards to accomplish challenging goals. Works hard to achieve them.
Time / workload management & prioritization	Creating a work environment where tasks and responsibilities are accomplished successfully within the time available.

Expectations - Behaviors and Values:

Behavior	Definition
Continuous improvement	Regularly identifies improvement opportunities, quantifies them, and follows through to measurable/demonstratable outcomes. Embraces both successes and failures to learn and maximize the benefit. Embraces and drives change, is open and supportive of improvement opportunities identified by others.
Deliver better together	Collaborates and engages with colleagues and broader Agoda teams to share ideas and learning and work together toward shared ambitions. Is respectful to colleagues, open to different perspectives /viewpoints, and positively contributes to discussions.
Enable others` success	Is committed to building and nurturing a culture of frequent feedback, coaching and career development. Provides clarity on accountabilities and goals and progress. Regularly takes the opportunity to connect and align teams and team members to the Agoda/CEG strategy, making these relevant and digestible.

Qualifications, Experience and Training Required:

Qualifications

High-level written & verbal language/communication skills.

Intermediate or above computer literacy (MS Excel particularly)

High level problem solving / analytical reasoning skills.

Working knowledge on the basics of WFM functions and terminologies

Experience

Experience in contact center workforce planning OR other relatable supply and demand forecasting OR contact center manager experience with operational understanding of WFM capacity planning benefits.

Trainings

OJT, capacity planning onboarding, high level training on other WFM functions

Location: The role is to be based out of Bangkok or Kuala Lumpur Only. Visa & relocation will be provided.

Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.

Discover more about working at Agoda

Agoda Careers https://careersatagoda.com
Facebook https://www.facebook.com/agodacareers/
LinkedIn https://www.linkedin.com/company/agoda
YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Ready to apply?

Agoda

View all jobs →

WFM Capacity/ Senior Capacity Planner (KUL Based Only)

Agoda · Kuala Lumpur Only!

Apply now

Customer Experience Group (CEG) Kuala Lumpur Posted Mar 30, 2026

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Get to Know our Team:

The Customer Experience Group of Agoda effectively serves our customers and partners to ensure satisfying results. This great task is accomplished with the support of our Global Service Vertical team. We serve as the backbone for Customer Experience Group’s global operations. Our team is comprised of project managers, process owners, analysts, and talent management. Together we work nonstop to improve the quality and efficiency of our customer and partner support processes. Working with the Global Service Vertical team is a great opportunity to collaborate with various stakeholders and develop initiatives with our sister companies and external partners all over the world. We are a very data-driven environment, eager to move fast and learn through experimentation. A clear focus on supporting our customers and partners is bolstered by a strong, entrepreneurial culture that enriches us and Agoda’s business performance.

The Opportunity:

The Capacity Planner role (CP) operates as a specialist role within CEG’s WFM team. Providing support, through forecasting and operational capacity performance analysis, to the CEG front line operations. The CP is a ‘subject matter expert’ in WFM, in this way the role holders support CEG balance the demands to customer SLA targets and business objectives.

The goal of this role is to forecast the contact center contact demand, executing and recommending appropriate resource and demand interventions, to enable SLAs to be realized in line with strategic business guidance, and providing support to Associate Capacity Planners and Capacity Planners.

The CP plays an important role across the broader WFM team and CEG operations, to enable a continuous improvement culture. In doing this, it is common that the CP will be involved in collecting and providing feedback on common challenges, supporting change initiatives, and providing input and feedback to enable a smoother and more consistent delivery of SLAs.

Activities Performed on the job:

Medium and short-term forecasting 
- Create medium term forecast (4-12 weeks) based on latest HC model FC, considering latest demand and AHT trends 
- Calculate daily and hourly HC requirement (per channel) to be used by Schedule Planners in roster planning 
- Create short-term forecast (0-4 weeks) to see possible short falls on staffing based on actual scheduled HC
Shrinkage planning 
- Manage planned shrinkage (external and internal) based on team’s capacity 
- Communicating any increase or decrease in planned shrinkages to stakeholders e.g., Ops teams, LnD, etc. '
Levers planning 
- Planning overflow of supply (FL support, Chameleon) based on over or under supply of HC vs requirement 
- Planning of demand suppression in the form of demand levers 
Stakeholder Engagement:  
- Collaborate with key stakeholders (e.g., CST Service Delivery Managers, LnD, wider WFM team) outside bi-weekly meetings regarding medium and short-term forecasting, shrinkage planning, possible agent behavior issue based on data. 
- Present in bi-weekly meetings discussing the review and learnings in the past 2 weeks and preview of what to expect in the next 8 weeks, including recommendations on how to eliminate/minimize possible pain points in delivering business requirements. 
- Participate with added value in meetings and engagements with key stakeholders (e.g., CEG tech Team, Regional Managers and wider WFM team). 
Other non-core tasks:  
- Support new team members and interns. 
- Process improvement 
- Other activities as defined by WFM Manager. 
- Prepare related WFM report

Nice to have

Experience in capacity planning within/outside contact center environment

Competencies Required:

Competencies	Descriptions
Agoda & function specific processes
Analytical Ability & Problem Solving	Is able to visualize, articulate, conceptualize, or solve both complex and uncomplicated problems using the data available.
Data analysis	Use analytical and logical reasoning to examine the data available, including data mining, business intelligence, and data visualization.
Data driven strategy	Creates and executes strategy based on data with focus on what is driving our business and defines he tactical elements of the strategy.
Decision making ability	Set a course of action purposely chosen from different alternatives to achieve company objectives.
Effective communication (Verbal and written)	Delivers, receives, and interprets ideas and information, presents information appropriately to a diverse range of audiences, and influences partner decisions Excel/Power Point Skills
Presentation	Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Process Improvement	Organize, evaluate, plan, and implement improvements in our internal and external processes and practices. Actively work on creating better processes once changes take place.
Result driven	Driving high standards to accomplish challenging goals. Works hard to achieve them.
Time / workload management & prioritization	Creating a work environment where tasks and responsibilities are accomplished successfully within the time available.

Expectations - Behaviors and Values:

Behavior	Definition
Continuous improvement	Regularly identifies improvement opportunities, quantifies them, and follows through to measurable/demonstratable outcomes. Embraces both successes and failures to learn and maximize the benefit. Embraces and drives change, is open and supportive of improvement opportunities identified by others.
Deliver better together	Collaborates and engages with colleagues and broader Agoda teams to share ideas and learning and work together toward shared ambitions. Is respectful to colleagues, open to different perspectives /viewpoints, and positively contributes to discussions.
Enable others` success	Is committed to building and nurturing a culture of frequent feedback, coaching and career development. Provides clarity on accountabilities and goals and progress. Regularly takes the opportunity to connect and align teams and team members to the Agoda/CEG strategy, making these relevant and digestible.

Qualifications, Experience and Training Required:

Qualifications

High-level written & verbal language/communication skills.

Intermediate or above computer literacy (MS Excel particularly)

High level problem solving / analytical reasoning skills.

Working knowledge on the basics of WFM functions and terminologies

Experience

Experience in contact center workforce planning OR other relatable supply and demand forecasting OR contact center manager experience with operational understanding of WFM capacity planning benefits.

Trainings

OJT, capacity planning onboarding, high level training on other WFM functions

Location: The role is to be based out of Kuala Lumpur Only. No visa & relocation will be provided.

Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.

Discover more about working at Agoda

Agoda Careers https://careersatagoda.com
Facebook https://www.facebook.com/agodacareers/
LinkedIn https://www.linkedin.com/company/agoda
YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Ready to apply?

Agoda

View all jobs →

Regional Customer Service Manager - Operations (Based in Kuala Lumpur)

Agoda · Kuala Lumpur

Apply now

Customer Experience Group (CEG) Kuala Lumpur Posted Mar 30, 2026

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Get to Know our Team: 

Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each customer with multiple support channels and a strong desire to serve. Certainly, doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. 

Are you a dynamic leader with a knack for driving success in a multicultural environment?

This role is responsible for leading the customer service teams supporting English Languages as they provide support to customers across voice, email, chat, and back-office activities.

The Regional Manager provides vision, leadership, and guidance to each team leader and associates in the key operating areas through performance and goal setting. Effectively communicates with the team, fostering an environment in which information is shared openly. Clearly defines team goals and expectations. Develops tactical plans to reach these goals. This role requires a high level of personal and professional skills associated with running global operations teams. First and foremost, this is a people leader role and enabling local teams to be successful is core to the role. In addition to being a brilliant people leader and communicator, the ideal candidate will bring a vision, a sense of curiosity, a passion for travel, keen analytical skills, a tech-centric mindset, and a willingness to lead by example. 

This position will report to the Head of Customer Service Delivery: English and is open to local applicants only.

What You'll Do:

Identifies operational issues affecting the team and credibly explains this with the use of relevant data to customer service leaders along with recommendations that consider overall business impact (such as cost, service levels, team engagement)

Understands key drivers of SLA performance and recommends structural adjustments to customer service leaders and enablement teams to ensure team resources are optimally utilized

Understand call routing strategies, good understanding of metrics used to evaluate call center performance, familiar with principles of workforce management (understanding how to ensure sufficient workforce availability and levers to influence workforce availability), basic process improvement

Takes ownership to understand how changes outside the team (g., new suppliers, changes to SOP, new product lines) will impact team and prepares team well for this through combination of large group meetings and effective 1-on-1 coaching

Understands the key drivers of customer satisfaction & dissatisfaction and works with customer service leaders to address customer dissatisfaction and implement self-healing processes where possible

Regularly review customer feedback and QA insights to help educate teams about Agoda products and services as well as identify customer handling improvement opportunities

Invests energy to inspire, coach, mentor, and develop emerging customer service leaders so we develop individuals as well as organizational resilience

Raises the bar on talent through serving as faculty in internal learning programs, or helping inform development of new L&D programs, or helping to attract credible external talent

Creates a positive team culture, employee engagement where teams understand and live Agoda values, particularly around taking ownership and striving to be their best

Ensures teams “get the right results, the right way”; goes beyond numerical team SLA achievement to build an ethical team culture

What You'll Bring:

A minimum of 10 years of work experience, with at least 3 years in a senior role managing operational responsibilities (contact center, vendor management at scale, etc.).

Excellent problem-solving capabilities, with a knack for identifying process improvement opportunities using a data-driven approach.

The ability to successfully lead or support multiple initiatives concurrently.

A proven track record of leading change.

Persuasive skills to convince senior leaders.

A fast-paced approach to problem-solving and decision-making.

The ability to foster a culture of personal development through coaching and partnership with L&D, engagement, and continuous improvement.

Excellent verbal and written communication skills in English. Excellent personal and interpersonal skills to lead the team and partner effectively with other departments.

E-commerce or travel industry experience is a plus.

Strong background in multi-channel Contact Center / BPO operations: demonstrated experience in scaling leadership roles

Knowledge of PC applications / tech savvy

Must be an assertive team player with high energy to work in fast-paced environment

Ability to work with very minimal guidance or supervision in a time critical environment.

Strong time management skill.

Must have a strong track record of evaluating, analyzing, implementing, leading, and monitoring effective and efficient processes to proactively improve center efficiency and staff performance.
Great if you know Bahasa language

In addition, it will be great if you have:

Certifications in Project Management – such as PMP, Six Sigma, COPC, or equivalent credentials

Travel Industry Expertise – experience within the travel sector, especially with Online Travel platforms or services

Process Migration – proven experience in leading complex process migrations is a strong advantage

Team Building Experience – demonstrated success in growing, structuring, and managing high-performance teams

Passion for the Travel Industry – a genuine enthusiasm for travel that fuels both personal and professional growth

Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.

Discover more about working at Agoda

Agoda Careers https://careersatagoda.com
Facebook https://www.facebook.com/agodacareers/
LinkedIn https://www.linkedin.com/company/agoda
YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Ready to apply?

Agoda

View all jobs →

TH

Part-time Offline Teacher

Think Academy MY · Kuala Lumpur

Apply now

Teaching Think Academy Kuala Lumper Posted Mar 25, 2026

Part-time Offline Teacher

THINK ACADEMY INTERNATIONAL EDUCATION SDN BHD

RM 4,000 – RM 6,000 per month (MYR)

Position Background

As a part-time offline teacher at TAL (Xueersi) Kuala Lumpur Branch, you will be responsible for delivering offline lessons and handling teaching-related tasks. You will also have opportunities for career growth and promotion through the teaching development track.

Job Responsibilities

Deliver offline classes for assigned grade levels, with thorough lesson preparation and high-quality teaching;
Communicate with parents after class and provide timely updates on students’ learning progress;
Participate in offline training sessions during the first three months, with at least 3 days of participation per week;
After the training period, weekend classes (Saturday and/or Sunday) may be required depending on the schedule. Weekly teaching commitment remains around 3 days.

Requirements

Proficient in both Chinese and English, and able to use both as working languages;
Strong mathematics foundation, capable of teaching primary and secondary school mathematics in both languages;
Excellent communication skills, willingness to share, and enjoyment of interacting with students and parents.

Compensation

Class-hour rate: Starting from RM70/hour; competition classes are paid at 1.5× the standard rate;
Transportation allowance: RM500/month;
First 6 months guaranteed salary: RM4000/month (whichever is higher between the guaranteed salary and actual class-hour earnings).

Ready to apply?

Apply to Think Academy MY

TH

Think Academy MY

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Junior Campaign Manager

Teads · Kuala Lumpur

Apply now

Commercial APAC Singapore Posted Mar 25, 2026

About Teads

Teads is a leading omnichannel advertising platform focused on driving outcomes for brand and performance advertisers across screens. With a focus on meaningful business outcomes for branding and performance objectives, Teads drives value by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, New York with a global team of around 1,700 people in 30+ countries.

For more information, visit www.teads.com.

About the opportunity

At Teads, we believe great client experience is built through precision, partnership, and flawless execution. We’re looking for a detail-oriented and proactive Junior Campaign Manager to join our team in Kuala Lumpur, Malaysia. If you thrive in fast-paced environments, enjoy solving problems, and take pride in delivering seamless campaign execution, we’d love to meet you.

In this role, you’ll work closely with our sales, operations, and creative teams to ensure every campaign is set up for success: from launch, to optimisation, to performance delivery. You’ll act as the central steward of our advertising campaigns, managing client expectations, monitoring results, and proactively driving improvements across our suite of solutions.

You’ll be the trusted partner who translates objectives into outcomes, ensuring clients experience the full value of Teads’ technology, service, and innovation throughout every stage of the campaign lifecycle.

What will you do?

Within the Campaign Management team, your key role will be to serve as the primary post-sale point of contact for both Self-serve and Managed Service campaigns, while assisting on pre-sale queries.

Self-Serve campaign management

Support the onboarding of clients onto Teads Ad Manager in collaboration with the Enterprise team
Provide clear and effective guidance on campaign setup, tracker implementation, and Brand Safety alignment
Assist clients in validating campaign setups and backend activations
Oversee the post-sale campaign process, including but not limited to: setup, pacing and delivery, optimization, incremental revenue generation, and post-campaign analysis
Analyze campaign performance data to identify key trends and deliver actionable insights, supporting Account Managers in upselling opportunities and revenue retention
Communicate with Sales and Account Managers on clients’ Reachcast bookings and proactively recommend potential upsell opportunities
Coordinate with the Insights team to initiate Brand Lift studies for selected campaigns and provide guidance to clients on implementing third-party tracking tags as needed

Managed Service campaign management

Manage end-to-end campaign execution following the post-sales process
Set up campaigns via our legacy platform / Teads Ad Manager, ensuring alignment with client tracker requirements and Brand Safety standards
Assist Account Managers with Reachcast forecasting upon receipt of client briefs
Monitor campaign pacing and performance, implementing optimizations to meet client's KPIs
Provide screenshots as proof of delivery upon campaign activation
Prepare weekly performance reports and summarize key campaign highlights for each campaign
Proactively communicate with clients, Sales, and Account Managers regarding campaign performance, optimization strategies, incremental revenue opportunities, and post-campaign insights
Assist other team members in reviewing internal campaign setups to ensure accuracy and a seamless campaign launch
Collaborate with the Insights team to activate Brand Lift studies for selected campaigns and ensure proper setup and tracking in line with client requirements
Prepare end-of-campaign reports for key clients and support the development of case studies in collaboration with Sales and Account Managers

Other Responsibilities:

Liaise with internal teams such as Sales, Account Managers, Creative, STAs and Insights to ensure campaigns run smoothly and identify upsell opportunities
Assist Account Managers in media planning for upcoming campaigns by providing past campaign feedback
Ensure campaigns comply with brand safety standards and platform policies
Actively participate in and contribute to internal knowledge-sharing sessions to foster team learning and best practice exchange
Maintain organized documentation of campaign assets, tracking, and results

About You

You bring at least 1 year of experience from a digital media agency, DSP, or AdTech environment, and you understand how the industry’s evolving trends, from programmatic buying to header bidding and OpenRTB, shape real-world campaign execution.
You’re highly organised, with a proven ability to balance long-term planning with day-to-day delivery. You take pride in your craft, uphold high standards of quality, and naturally look for opportunities to refine processes, solve problems, and elevate outcomes.
You’re comfortable engaging with strategic clients and thrive in fast-paced, competitive environments where ambitious goals are the norm. Your strengths include proactive thinking, creativity, and a solutions-first mindset.
You’re fluent in the tools and systems that keep digital advertising running, whether that’s ad servers, verification platforms, DSPs, Salesforce, or other operational technologies.
You build strong relationships across teams and partners, communicate with clarity, and understand the value of listening as much as contributing.
Above all, you’re collaborative, adaptable, and deeply committed to delivering excellence, both independently and as part of a team.

Life at Teads

At Teads, we don’t just offer new roles - we blend creativity, technology, and data to shape the future of media. You’ll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies.

As a Teadster, you’ll play a critical role in shaping our future success in the region. Here’s why Teads stands out:

We've merged two open internet category leaders—Outbrain and Teads—to create the ‘new’ Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web.
As part of our team, you’ll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning.
Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role.

Our company culture is welcoming, dynamic, diverse, global, and built on top performance.

Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment.

Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups – employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you’ll be able to share your passions with likeminded people.

Ready to apply?

Apply to Teads

Teads

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WP

Senior Director, People

WPP Media · Kuala Lumpur, Malaysia

Apply now

People Kuala Lumpur Posted Mar 18, 2026

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. 

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

Be Extraordinary by Leading Collectively to Inspire transformational Creativity.

Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.

Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact

The Senior Director, People is responsible for leading and optimizing all HR functions across the organization. The role serves as a strategic advisor and operational leader, driving excellence in HR service delivery and enhancing employee experience.

Strategic HR Leadership:

Develop and implement People strategies aligned with the WPP Media’s business objectives and goals.
Provide strategic guidance on talent acquisition, development and retention.

Talent Management:

Lead talent acquisition efforts by developing recruitment strategies, leading the hiring process, and ensuring the organization attracts and retains top talent.
Oversee performance management processes, including goal setting, performance reviews, and career development.

Employee Relations:

Foster a positive work environment and manage employee relations issues effectively.
Handle employee grievances, conflicts, and disciplinary matters in accordance with company policies and legal requirements.

Organizational Development:

Drive initiatives to enhance organizational effectiveness, employee engagement, and workplace culture.
Implement programs to promote diversity, equity, and inclusion within the organization.

Compensation and Benefits:

Support the development of and administer competitive compensation and benefits programs to attract, motivate, and retain employees.
Ensure compliance with relevant laws and regulations governing compensation and benefits.

Learning and Development:

Oversee the design and delivery of learning and development programs to enhance employee skills, knowledge, and performance.
Identify training needs and opportunities for professional growth for talent across all levels of experience.
Manage the early talent learning and development program (Media Masters).

HR Operations Leadership:

Develop and implement HR operations strategies, policies, and procedures to streamline processes and improve efficiency.
Ensure compliance with applicable labor laws, regulations, and internal policies.
Oversee payroll, benefits administration, HRIS and leave management and compliance audits.

Change Management:

Lead People initiatives related to organizational change and restructuring, mergers, or acquisitions.
Support employees through transitions and manage change effectively.

Executive Leadership:

Serve as a strategic partner to senior leadership, providing insights and recommendations on people-related matters.
Collaborate with other functional leaders to achieve organizational objectives.

Employee Advocacy:

Act as an advocate for employees, representing their interests and concerns to senior management.
Ensure fair treatment and opportunities for all employees.

Skills and Experience

Degree qualified in Human Resources from a reputable educational institution.
12+ years of generalist HR experience with strong focus on HR business partnering and operations.
Proven track record in HR leadership, with a focus on rebuilding functions and managing day-to-day operations.
Strong project management skills with a knack for driving change and process improvement.
In-depth knowledge of market’s employment laws and government directives.
Excellent communication, influencing, and coaching abilities.
Proficiency in data analytics and reporting for informed decision-making.
Resilience and adaptability to thrive in a fast-paced, matrixed environment.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

#LI-Promoted

Please read our Privacy Notice for more information on how we process the information you provide.

Ready to apply?

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WPP Media

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Senior Executive, Media Planning

WPP Media · Kuala Lumpur, Malaysia

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Client Teams Kuala Lumpur Posted Mar 18, 2026

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. 

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

Be Extraordinary by Leading Collectively to Inspire transformational Creativity.

Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.

Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Reporting of the role

This role reports to: Business Director.

3 best things about the job:

Learning beyond Media. The best part of WPP Media is that it is not only a Media Agency but works as a partner for its clients providing solutions across Media and outside Media.
An empowering environment which lets you set your own pace. You can be a young leader if you feel like or can be an underling to one of the greatest media minds in the industry.
WPP Media has largely made up of Multinational clients. Which will give you immense exposure of understanding, working and being part of a larger network.

Measures of success –

In 3 months:

Create a relationship with the set of brands/clients assigned to you. Become the go to person for all their client servicing problems.
Understand the category of clients/brands you would be working on.
Learn specific client media deals, planning procedures, Tools and resources needed to get the job done.

In 6 months:

Show leadership qualities by identifying revenue growth opportunities beyond basic media planning – e.g Content, Insights, Activation etc.
Be the strategy lead for the set of brands/clients assigned.
Have a full view of Digital and executions that happen on the assigned accounts.

In 12 months:

Be the key connection between all internal and external functions.
Create a learning environment within the current team and also extended team.
Make sure that all deliveries, offline and online are being executed with lowest level no errors.
Help the team drive revenue growth within the set of clients assigned.
Expected to pitch for new accounts or work on live/active pitches to support the senior management.
To have a positive impact on client referral ratings.

Responsibilities of the role:

Managing all aspects of campaigns and day-to-day needs of the accounts, handling from briefing through reporting.
Drive innovative digital media strategies.
Responsible for planning, buying and reporting to assigned accounts.
Develop and build strong working relationships with internal teams.
Responsible for mentoring, training, and team building.
Manage vendor relationships.
Assist the Associate Director/Director in creating media plans, strategically and efficiently.
Initiate creative and business building ideas.
Oversee plan negotiations and media team activities.
Magnify the buying power of every dollar spent.
Maintain status reports to ensure efficient workflow to meet deadlines and write reports of key meetings.
Lead internal meetings with other departments and call on agency resources to strengthen ideas.
Build a comprehensive media knowledge base and synthesizes information into ideas.
Staff supervision, training and development as well as serving as a positive role model with a hard work ethic and vigorously reviewing all work to ensure high quality standard.
Writing and presenting presentations.

What you will need:

Minimum 3 years of media planning experience in media or interactive advertising agency.
Proven record of accomplishment on the execution and development of media and digital strategies for clients.
Strong leadership and Strategic Thinker.
Detailed oriented.
Excellent written and verbal communication and presentation skills.
Ability to work successfully with teams, handling multiple projects and meeting tight deadlines under pressure.
Strong negotiating skills and excellent attention to detail.
Strong relationship building skills which include maintaining positive client relationships.
Demonstrated critical thinking and problem solving abilities.
Strong analytical abilities and quantitative skills, including math proficiency.
Ability to effectively utilize media research and reporting resources.
Technical proficiency, particularly with media systems and MS Excel, Word and PowerPoint.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

Please read our Privacy Notice for more information on how we process the information you provide.

Ready to apply?

WP

WPP Media

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Market Surveillance Analyst

Luno · Kuala Lumpur

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Legal Risk & Compliance Cape Town Johannesburg Posted Mar 13, 2026

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards.

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

The role in a nutshell:

You will form part of Luno’s Market Surveillance team based in Cape Town and will help scale the capability of the team for Luno’s global business with support from a growing team of enthusiastic, energetic Lunauts and through the use of technology and data-driven insights. You will report to the Market Surveillance Manager in South Africa and collaborate with other Anti-Financial Crime and Liquidity team members across multiple regions.

Your mission will be:

Your efforts as a Market Surveillance Analyst will ensure market conduct compliance is upheld by investigating, analysing and responding to surveillance alerts and suspicious trading events. The role will require agile execution on key projects and operational delivery of work within the functional team, while applying structured analysis to inform sound, evidence-based decisions.

Knowledge you are required to have and apply:

Working on varied and often complex problems that require the assessment of multiple factors, applying sound judgement and learned techniques to deliver structured, data-informed analysis and investigation within the Market Surveillance policy framework and the broader Risk Management and Compliance Programme (“RMCP”).
Vetting your own work and delivery, communicating progress and escalating blockers to the team
Supporting internal compliance audits and facilitating compliance with regulations to ensure the market is operated in an orderly, fair and transparent manner;
Understanding Market Surveillance regulations and developments in legislation, and pointing out when you suspect that Luno may be in breach of regulations
Identify and adequately resolve issues noted on our exchange monitoring software that relate to Market Surveillance responsibilities.

Investigate, Analyse & Execute:

Independently escalate a series of alerts into a full-scale investigation, and interpret whether the trading behaviour is risky or explainable by market dynamics
Analyse transactions, identifying suspicious patterns and behavioural trends, and distinguishing between legitimate and suspicious activities using sound analytical judgement and available data sources
Adheres to the defined procedure for resolving an investigation or escalating risky activity, able to derive an appropriate recommendation and communicate the outcome
Identify broader trading patterns or trends emerging across alerts and proactively raise potential systemic risks to the team

Technological Expertise:

Independently uses problem-solving methodologies and available internal and external data tools to conduct structured investigative analysis on trading activity
Understand, tune and report on trade surveillance rules and thresholds
Understand market dynamics and root causes of changes affected by the functional area, and how they impact internal and external tools
Comfortable working with datasets and interpreting quantitative outputs generated by surveillance systems

Curiosity, Industry Awareness & Crypto Risk Assessment

Demonstrates a strong interest in the evolving cryptocurrency landscape, staying informed on emerging trends and projects
Applies critical thinking to assess the legitimacy, risk, and strategic fit of crypto assets under review
Supports safe and compliant asset listings that align with Luno’s growth strategy and regulatory expectations

Reporting Writing & Key Risk Indicator (KRI) Management: Compiling clear, accurate and evidence-based reports based on work performed, contributing to key risk indicators and ensuring outputs are supported by reliable data analysis applicable to the functional area as well as filing regulatory reports to ensure compliance and deepening trust with regulators;
Cross-functional / team collaboration & Written / Oral Communication: Developing stable working relationships, internally and externally and communicating with the wider Financial Crime and Liquidity team to support ad-hoc requests and queries
Business & Anti-Financial Crime Strategic Goals: Providing insights that contribute to the team's strategic direction and ability to understand Luno's function/department strategy.

A little about you:

A relevant university degree from a recognised tertiary institution;
At least 3 years of experience in a financial markets-related role within a trading or compliance environment;
Ability to adapt within a fast-paced environment;
Strong analytical, detail-oriented mindset with the ability to interpret and draw insights from data;
Ability to conduct quantitative analysis using varied information sources to investigate complex financial transactions and trading behaviour;
If not a South African citizen, an existing, valid permit to work in South Africa;
A can-do, get-things-done attitude with outstanding problem-solving skills and the ability to conceptualise new ideas;
Friendly, articulate, sound interpersonal skills and driven to succeed;
Excellent English communication and writing skills;
Strong sense of ethics, transparent, responsible and with unwavering integrity.

It will be highly advantageous if you have:

An SAIFM certification or other relevant certification, such as an RPE specialisation in the SA Financial Market;
A BSc, BEng, BComm or other relevant qualification from an accredited college/university in Finance, Engineering, Computer Science, Information Systems, Statistics, Math or a related quantitative field of study;
Have a track record of working in Fintech or Regtech environments;
Are familiar with and passionate about cryptocurrencies.

Life at Luno:

A forward-thinking and ambitious team that values diversity, hard work, and the continuous quest for excellence.
Remote but reachable work policy gives you the freedom to choose between working from home or the office.
Improve body and mind, with excellent private medical insurance.
Access to Learnably and our additional learning platforms for your personal and professional development.
Generous maternity/paternity and even paw-ternity for your furry friend.
Annual Inspiration Day, in addition to your annual leave, which increases based on your length of service! Plus the option to buy and sell leave.
A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts.
Free lunch and snacks.
0 fees with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not negatively discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Ready to apply?

Luno

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FAST Channel Manager (Consumer Apps Division)

Selkirk Sport · Kuala Lumpur, Kuala Lumpur, Malaysia

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5.2 DS - Customer Apps Malaysia Posted Mar 10, 2026

About Selkirk Sport

At Selkirk Sport, we’re passionate about pushing the boundaries of pickleball innovation. Our mission is to Fuel the Pickleball Obsession by creating the sport’s premier products and ecosystem. As a leading global brand in premium pickleball equipment, we’re expanding our international presence and seeking top-tier talent to support our growth in the U.S. and abroad.

We pride ourselves on a culture of excellence, collaboration, and continuous improvement. Selkirk applies first-principles thinking to design scalable, process-driven systems that create lasting operational advantage.

We’re looking for a FAST (Free Ad-Supported Streaming TV) Channel Manager to own the strategy, distribution, programming, growth, and monetization of our channel across major CTV/OTT platforms.

Why Join Selkirk Sport?

Lead brand design for the #1 brand in pickleball—an industry on the rise.
Work on high-impact projects seen by millions.
Collaborate with a fast-moving, innovative brand design team.
Enjoy a high-energy work environment where your ideas shape the future of the sport.
Competitive salary, benefits, and opportunities for growth.

Key Responsibilities

Channel Strategy & Distribution

Develop and execute the overall FAST channel growth strategy
Manage distribution relationships across major FAST platforms (e.g., Roku Channel, Pluto TV, Tubi, Samsung TV Plus)
Identify and secure new platform partnerships and promotional opportunities
Oversee channel onboarding, metadata optimization, and compliance requirements

Programming & Content Optimization

Build and maintain programming schedules aligned with audience insights
Curate a content mix including instructional pickleball content, pro matches, behind-the-scenes features, and branded storytelling
Collaborate with content, marketing, and creative teams to produce and optimize original programming
Analyze viewing data to refine content strategy and maximize engagement

Monetization & Ad Operations

Optimize ad load, fill rate, and yield performance
Partner with ad sales teams and programmatic platforms to maximize revenue
Track and improve CPM performance and revenue KPIs
Implement A/B testing strategies to enhance monetization

Analytics & Reporting

Monitor key performance metrics including MAUs, watch time, retention, completion rates, and revenue
Provide regular performance reports with actionable insights
Forecast revenue and audience growth opportunities

Cross-Functional Collaboration

Work closely with eCommerce, brand marketing, and social teams to align streaming efforts with product launches and campaigns
Integrate shoppable content opportunities and promotional integrations
Support sponsorship and branded content initiatives

Qualifications

5+ years of full-stack development experience.
Experience with modern frameworks (e.g., React, Node.js, Python) and cloud infrastructure (AWS/GCP).

The AI Edge: Experience working with APIs (OpenAI, Anthropic) or integrating machine learning models into consumer-facing products.

Ready to apply?

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Selkirk Sport

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Learning and Development Senior Associate

StraitsX · Kuala Lumpur, Kuala Lumpur, Malaysia

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STX - People & GA Indonesia Posted Mar 5, 2026

About the Role

The L&D team member is responsible for delivering engaging and impactful learning experiences to employees at all levels.
This role focuses on the end-to-end learning experience for the employees. Starts from creating learning programs and budgeting, facilitating learning sessions, and understand which learning areas to tap in within the industry. With all of those, this position is expected to be able to develop skills, knowledge, and capabilities of employees that is aligned with organizational goals.

What You Will Do

Manage the end-to-end lifecycle of learning programs, from planning and scheduling to communication and follow-up.
Facilitate learning sessions for employees across various levels and functions.
Collaborate with subject matter experts and business leaders to ensure programs are relevant and effective.
Able to build an interactive and engaging participation, discussion, and interaction to maximize learning outcomes.
Evaluate training effectiveness (ROI) and recommend improvements not only to enhance learning impact but also to enhance the effectiveness of business process.
Execute learning-related administration process.
Coordinate with external vendors, trainers, and SMEs to deliver high-quality programs
Develop new learning initiatives to enhance learning culture within the organization.
Able to plan and share strategic insights on budgeting plan
Maintain accurate training records and ensure compliance with regulatory or industry learning requirements.

What We Are Looking For

Bachelor’s degree in Psychology, Human Resources, Education, Organizational Development, or related field.
4 years of experience in Learning & Development, Talent Development, or Training roles.
Proven experience designing and delivering training programs (virtual and in-person).
Experience using an LMS and content creation tools (e.g., Articulate 360, Canva, Rise, Captivate) is a plus.
Strong presentation and facilitation skills with the ability to engage and motivate learners.
Excellent communication in English.
Ability to analyze data and measure program effectiveness.
Strong organizational skills and the ability to manage multiple projects simultaneously.
Experience in leadership development or competency-based training.
Ability to work independently and collaboratively in a fast-paced environment.
Comfortable in supporting learning-related administration process.

Ready to apply?

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StraitsX

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Frontend Developer - Shopify

Selkirk Sport · Kuala Lumpur, Kuala Lumpur, Malaysia

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5.2 DS - Customer Apps Malaysia Posted Mar 3, 2026

About Selkirk Sport

At Selkirk Sport, we’re passionate about pushing the boundaries of pickleball innovation. Our mission is to Fuel the Pickleball Obsession by creating the sport’s premier products and ecosystem. As a leading global brand in premium pickleball equipment, we’re expanding our international presence and seeking top-tier talent to support our growth in the U.S. and abroad.

We pride ourselves on a culture of excellence, collaboration, and continuous improvement. Selkirk applies first-principles thinking to design scalable, process-driven systems that create lasting operational advantage.

Why Join Selkirk Sport?

Lead brand design for the #1 brand in pickleball—an industry on the rise.
Work on high-impact projects seen by millions.
Collaborate with a fast-moving, innovative brand design team.
Enjoy a high-energy work environment where your ideas shape the future of the sport.
Competitive salary, benefits, and opportunities for growth.
Salary range from MYR60,000 - MYR108,000 per annum

Position Overview

The Shopify Developer is the technical engine behind our global digital storefronts. You will manage the technical evolution of both our B2B and Retail platforms, ensuring they are fast, accessible, and optimized for conversion. This role is central to our global expansion; you will spearhead the implementation of Shopify Markets and customize theme logic to meet the unique needs of international territories. We are looking for a self-motivated problem solver who bridges the gap between creative design and high-performance code.

Key Responsibilities

Theme Development & Optimization

Build & Launch: Develop high-fidelity, responsive landing pages and custom theme sections to support marketing campaigns.
Performance Engineering: Implement code-level improvements to enhance site speed (Core Web Vitals) and ensure full ADA compliance across all digital touchpoints.
Technical SEO: Maintain best-in-class search visibility through optimized Liquid templates and structured data (JSON-LD).
B2B & Retail Logic: Develop and maintain distinct theme customizations that cater to the different shopping behaviors of our wholesale and retail customers.

Global Expansion (Internationalization)

Shopify Markets: Lead the technical setup and configuration of Shopify Markets to support multi-currency, multi-language, and regional content.
Localization Logic: Architect theme solutions that adapt seamlessly to regional requirements without compromising global site stability or customer experience.

Collaboration & Code Quality

Cross-Functional Partnership: Work closely with Marketing and Operations to translate business goals into technical solutions.
Code Reviews: Actively participate in peer code reviews to ensure maintainability, security, and adherence to best practices.
Documentation: Maintain clear documentation for custom integrations and theme modifications.
Maintenance & Troubleshooting: Act as the first line of defense for support requests and bug fixes, identifying root causes to prevent recurrence.

Qualifications

Required:

Core Stack: Strong foundational programming logic; you understand how to structure data and build for scalability, not just 'making it look right'. Exceptional proficiency in HTML, CSS, and JavaScript (Vanilla/ES6).
Resourcefulness: Resourceful and autonomous; you are the type of developer who consults documentation, experiments with APIs, and finds the 'why' behind a bug before asking for a solution.
Growth Mindset: A documented history of being a self-motivated, fast learner. You aren't afraid to dive into the "unknown" and enjoy tackling complex technical puzzles.
Project Execution: A proactive self-starter who excels in an evolving roadmap. You enjoy seeing your work go live quickly and can effectively prioritize multiple workstreams to meet milestones during busy launch windows.
Hybrid Collaboration: Strong verbal/written English. While based in Malaysia, you must be comfortable working primarily via Google Meet and chat, collaborating with stakeholders across different time zones.
AI-Augmented Development: An active interest in the evolving landscape of AI-powered development. You are open to experimenting with agentic code editors like Cursor and understand how to leverage AI for debugging and documentation without compromising on fundamental engineering principles.

Preferred:

Shopify Experience: 1+ years of professional Shopify development experience (Liquid, JSON schema, Shopify APIs).
Full-stack development experience
Code Portfolio: A portfolio or GitHub that demonstrates clean code and creative problem-solving (even if it’s not Shopify-specific).
Modern Tools: Experience with React, version control (Git), and CI/CD workflows
Global Collaboration: Experience working with distributed teams across varying time zones.

Work Environment & Schedule

Digital Presence: This role is based in Malaysia but operates as part of a global team. You must be comfortable working primarily via video conferencing (Google Meet) and async communication (Google Chat).
Schedule: Generally follows standard business hours in Malaysia, with the professional flexibility to overlap with international stakeholders and meet critical project deadlines.
Equipment: Frequent use of a computer and digital tools for extended periods.

Additional Expectations

Ownership & Accountability: You take pride in the stability and performance of our global storefronts, maintaining 100% accountability for the code you ship to production.
Solution-First Thinking: You don’t just patch a bug; you investigate the root cause and implement long-term fixes that improve the overall health of the codebase.
Continuous Learning: You stay curious about the evolving Shopify ecosystem and emerging web technologies, proactively suggesting ways to modernize our stack.
Integrity & Confidentiality: You uphold high standards regarding the security of our customer data, proprietary logic, and upcoming product launches.

Ready to apply?

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Selkirk Sport

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S-

Case Manager - Investment Migration

S-RM · Kuala Lumpur

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C&V Malaysia Posted Mar 3, 2026

WHO WE ARE

S-RM is a global intelligence and cyber security consultancy. Since 2005, we’ve helped we’ve helped companies, governments and private individuals solve some of their most complex challenges. We’ve been able to do this because of our outstanding people. We’re committed to developing bright, curious, driven individuals who want to think critically, solve complex problems, and achieve success. But we also know that work isn’t everything. It’s about the lives and careers it helps us build. We’re immensely proud of this culture and we invest in our people’s wellbeing, learning, and ideas every day.

Our Investment Migration team helps government agencies that run citizenship and residency-by-investment programmes to understand and manage their exposure to money laundering and corruption, meet legal and regulatory requirements, and safeguard their reputations.

THE ROLE

We have a new and exciting Associate role available within our Corporate Intelligence division in Kuala Lumpur. The successful candidate will join S-RM’s APAC-specialist Investment Migration team, managing a diverse and complex caseload and supporting the development of a team of high performing Analysts. This team services some of S-RM’s largest clients globally and contributes to the growth and success of the business. Our casework touches on some of the most challenging money laundering and compliance issues at play in the APAC region today.

The successful candidate for the Associate role will be highly focused on case management and team development. You will be expected to promote best practice relating to research, assessment and methodology and ensure delivery aligns with the high expectations of our clients.

The responsibilities of the successful candidate will likely include:

Conducting and managing open source and human source-led due diligence investigations;
Editing reports written by analysts for factual accuracy, technical analysis, and narrative flow;
Scoping projects and tasking source enquiries;
Responding to client queries about submitted deliverables, and providing clients with ad hoc insights on relevant regional trends;
Delivering constructive feedback and managing performance;
Training and development of more junior members of the team; leading best practice on research and source analysis.

We’re looking for someone that is able to adapt to change and work comfortably in a fast-paced environment, with the following experience and qualifications:

Ideally direct experience in the Corporate Intelligence industry, however we will consider demonstrable equivalent experience in a relevant industry, which includes but is not limited to: law, finance, political science, journalism, economics, or international relations;
Experience of working on investigative/due diligence projects on subjects in the APAC region;
In-depth understanding of political and commercial dynamics in one or more APAC jurisdictions;
Excellent written and spoken English;
Excellent understanding of research and investigative skills required to conduct open-source investigations;
Proven ability to effectively plan, staff, and manage projects of varying complexities within budget and timelines, as well as being accountable for the work of other team members, quality assurance, and client deliverables;
A working knowledge of financial and commercial concepts, as well as an understanding of money laundering, financial crime, and corruption (desirable)
Professional competence in an Asia-Pacific language, particularly Chinese, would be desirable but not essential.

All candidates must have permission to work in Malaysia by the start of their employment.

OUR BENEFITS

We offer thoughtful, balanced rewards and support to help our people do their best work and live their lives outside it, this includes but is not exhaustive of:

20 days holiday per year in addition to bank holidays (+1 day for every year of service up to a maximum of 25 days in total);
Hybrid working and flexible working hours;
EPF (Employees Provident Fund with a contribution rate of 12% employer & 11% employee;
Life Insurance 4X annual salary.
Parental Support:
Fertility treatment leave – 5 days of leave per cycle of treatment per year;
Maternity leave – 26 weeks of full pay followed by 13 weeks of half pay;
Paternity leave – 6 weeks of full pay.
Various Health and Medical Benefits including:
Private dental and medical insurance (taxable benefit) for you and your family;
EAP programme for you and your immediate family;
Free access to the world-famous mindfulness app

We nurture a culture of equality, diversity and inclusion and we are dedicated to developing a workforce that displays a variety of talents, experiences and perspectives.

Ready to apply?

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S-RM

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AI Governance Consultant

Capco · Malaysia - Kuala Lumpur

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Data & Analytics Malaysia - Kuala Lumpur Posted Mar 3, 2026

Malaysia

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

ROLE DESCRIPTION

The Role Join Capco’s rapidly growing Data & Analytics team as an AI Governance Consultant. You’ll drive the development and implementation of responsible, ethical AI governance frameworks across some of the world’s leading financial institutions. This is your opportunity to influence how cutting-edge AI technologies are designed, adopted, and governed—bringing value, trust, and accountability to the forefront of digital innovation.

What You’ll Do

Design and implement AI governance frameworks including ethical policies, risk mitigation protocols, and compliance standards
Advise clients on regulatory and legal frameworks including GDPR, CCPA, and the EU AI Act
Define strategic AI governance roadmaps and business cases to enable scalable, responsible AI adoption
Facilitate stakeholder workshops and interviews to identify governance gaps, risks, and improvement opportunities
Review and enhance existing governance models to improve transparency, accountability, and compliance

What We’re Looking For

At least 5 years’ experience in AI governance, data science, or a related field such as data strategy or digital transformation
Strong understanding of AI lifecycle, data ethics, algorithmic bias, and regulatory frameworks
Excellent ability to translate technical and regulatory insights into business-relevant guidance
Proven experience engaging cross-functional teams across legal, compliance, tech, and business functions
Ability to assess AI readiness and craft clear, actionable governance strategies

Bonus Points For

Prior consulting experience in a top-tier firm or internal transformation role within Financial Services
Familiarity with AI tools or platforms such as Azure AI, AWS SageMaker, or TensorFlow
Hands-on experience implementing AI use cases in regulated environments
Knowledge of frameworks like NIST AI RMF, ISO 38507, or DAMA DMBOK
Relevant certifications in Responsible AI, AI Ethics, Risk Management, or Data Governance

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

We offer:

A work culture focused on innovation and building lasting value for our clients and employees

Ongoing learning opportunities to help you acquire new skills or deepen existing expertise

A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients

A diverse, inclusive, meritocratic culture

Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement

NEXT STEPS

If you’re looking forward to progressing your career with us, please do not hesitate to apply. We are looking forward to receiving your application.

To learn more about Capco and its people check out the website on www.capco.com

Ready to apply?

CA

Capco

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CA

Data Architect

Capco · Malaysia - Kuala Lumpur

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Data & Analytics Malaysia - Kuala Lumpur Posted Mar 1, 2026

Malaysia

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

ROLE DESCRIPTION

The Role Capco is seeking a Data Architect to lead and deliver complex data architecture initiatives across our financial services clients. In this senior consulting role, you’ll guide clients through their data transformation journeys—defining strategy, designing architecture, and building scalable, cloud-based platforms. You’ll also contribute to shaping Capco’s modern data architecture offerings.

Responsibilities

Lead agile consulting projects focused on modern data architecture, cloud transformation, and data management
Define and implement scalable enterprise data strategies across programmes and business units
Design and deliver data platforms using hybrid or cloud-native technologies on AWS, Azure, or GCP
Drive integration of data governance, cataloguing, privacy, and metadata capabilities in line with enterprise standards
Participate in data architecture and data governance forums
Act as a data subject matter expert to clients, presenting technical concepts in a business context

What We’re Looking For

Proven experience in data architecture, cloud data engineering, and enterprise platform design
Deep knowledge of modelling practices including contextual, logical, and physical data modelling
Hands-on experience with cloud-based data ecosystems (AWS, Azure, GCP) and modern data stacks
Understanding of cloud data migration, data governance and data management principles, and security frameworks
Strong communication skills to engage stakeholders across technical and non-technical teams

Bonus Points For

Data or cloud architecture certifications (e.g., AWS, Azure, GCP, Databricks)
Experience in data lake design and large-scale data migrations
Familiarity with graph computing and semantic data modelling
Background in Financial Services with stakeholder management in complex environments
Ability to lead teams and contribute to the development of Capco’s data architecture propositions

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

We offer:

A work culture focused on innovation and building lasting value for our clients and employees

Ongoing learning opportunities to help you acquire new skills or deepen existing expertise

A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients

A diverse, inclusive, meritocratic culture

Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement

NEXT STEPS

If you’re looking forward to progressing your career with us, please do not hesitate to apply. We are looking forward to receiving your application.

To learn more about Capco and its people check out the website on www.capco.com

Ready to apply?

CA

Capco

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CA

Enterprise Data Modeller

Capco · Malaysia - Kuala Lumpur

Apply now

Data & Analytics Malaysia - Kuala Lumpur Posted Mar 1, 2026

Malaysia

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

ROLE DESCRIPTION

As an Enterprise Data Modeler, you'll work with clients on designing and developing their enterprise data models. You'll collaborate with both subject matter experts and senior stakeholders across the organisation, breaking down complex challenges and developing innovative data modelling solutions.

Responsibilities

Lead the design and development of conceptual, logical, and application data models in line with the organization’s enterprise data strategy.
Collaborate with business teams to enhance understanding, interpretation, design, and implementation.
Continuously improve the data modelling estate, ensuring adherence to risk management, control measures, security protocols, and regulatory compliance standards.
Seek opportunities to simplify, automate, rationalize, and improve the efficiency of domain and enterprise modelling solutions.
Participate in data modelling and data architecture governance forums.
Serve as a subject matter expert in data modelling.

Requirements

Demonstrated expertise in designing data models (conceptual, logical, and application/messaging) with appropriate phasing, transitions, and migrations.
Strong understanding of managing data as a product across various enterprise domains and technology landscapes.
Solid knowledge of business, data, application, and technology architectural domains.
Excellent communication skills with the ability to influence and present data models and concepts to both technical and business stakeholders.
Proven ability to work effectively in a matrixed environment, collaborating with data modellers from other domains to create shared and reusable data assets.
Proficiency with data modelling tools such as Visual Paradigm, ERwin, PowerDesigner, ER Studio, etc.

Bonus Points For

Proven experience in a large, global banking setting is highly valued.
Familiarity with data standards, governance, strategy, and lineage is a plus.
Exposure to cloud platforms (GCP, AWS, Azure) and big data solutions is advantageous.
Knowledge of issue and data quality management, prioritization, business case development, remediation planning, and solution delivery.
Experience with data governance initiatives like lineage, masking, retention policies, and data quality.
Strong analytical and problem-solving skills, with the ability to work independently and take ownership of key deliverables.
Open-minded approach to problem-solving, ensuring pragmatic and effective designs.
Familiarity with ETL architectures and tools, including data virtualization and API integration, is desirable.

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

We offer:

A work culture focused on innovation and building lasting value for our clients and employees

Ongoing learning opportunities to help you acquire new skills or deepen existing expertise

A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients

A diverse, inclusive, meritocratic culture

Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement

NEXT STEPS

If you’re looking forward to progressing your career with us, please do not hesitate to apply. We are looking forward to receiving your application.

To learn more about Capco and its people check out the website on www.capco.com

Ready to apply?

CA

Capco

View all jobs →

Head of Exchange

Luno · Cape Town, Johannesburg,Kuala Lumpur, London

Apply now

Finance Cape Town Johannesburg Kuala Lumpur London Posted Feb 27, 2026

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards.

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely..

The role in a nutshell:

We are seeking an experienced, visionary, and results-driven individual to lead our Exchange function as the Head of Exchange. This pivotal leadership role will be responsible for the strategic direction, operational excellence, regulatory compliance, and overall growth of our trading platform. The ideal candidate has a deep understanding of market structure, technology, liquidity provision, and exchange operations in the digital assets space.

Your mission will be:

- Strategy and Vision

Define and execute the long-term strategy for the exchange, including product roadmap, market positioning, and growth initiatives, aligning with the company's overall vision.
Identify new market opportunities, product expansions (e.g., new derivatives, staking products, token listings), and partnerships to drive volume and revenue growth.
Lead the analysis of relevant market trends, competitive landscapes, and technological advancements to maintain a competitive edge.
Partner with other businesses within the group to develop new opportunities and drive synergies across the group

- Exchange Operations and Performance

Oversee the day-to-day operations of the exchange, ensuring high performance, stability, security, and low latency of the trading infrastructure.
Drive continuous improvement in trading features, execution quality, market making tools, and overall user experience for retail and institutional clients.
Monitor and analyse key performance indicators (KPIs) such as trading volume, market share, revenue, and liquidity depth, as well as P&L performance, implementing strategies to meet aggressive targets.
Manage relationships with key market participants, including liquidity providers, custodians, and institutional traders.
Lead the community management of Luno’s top traders globally to create a valuable ecosystem gathering constant feedback to drive customer improvements across the trading product suite.

- Regulatory Compliance and Risk Management

Ensure all exchange operations, listings, and market activities are fully compliant with relevant global regulations and internal policies (e.g., AML, KYC, market abuse monitoring).
Act as the primary contact for regulatory bodies and internal compliance teams concerning exchange operations.
Develop and enforce robust risk management frameworks, including trading risk, credit and counterparty risk, operational risk, and technological risk.

- Team Leadership and Management

Lead, mentor, and grow a high-performing team across trading operations, product management, market surveillance, and technology functions dedicated to the exchange.
Foster a culture of innovation, accountability, collaboration, and continuous learning within the Exchange team and the broader business.
Collaborate closely with cross-functional teams including Engineering, Product, Legal, Compliance, Finance, Treasury and Marketing.

A little about you:

Experience: Minimum of 8-10+ years of experience in a senior leadership role within a reputable cryptocurrency exchange, electronic trading venue, or leading financial institution, with a direct focus on market operations or product management. Experience in Digital Assets is required.
Market Knowledge: Deep expertise in market microstructure, electronic trading systems, liquidity strategies, and order book management.
Leadership: Proven track record of building, mentoring, and managing high-performing, geographically distributed teams.
Regulatory Acumen: Strong understanding and experience of regulatory requirements (e.g., MiFID II, SEC, CFTC, FSCA, FCA, or equivalent crypto/financial regulations) relevant to operating a trading venue.
Technical Proficiency: Solid understanding of trading technology, system architecture, and low-latency environments.
Education: Bachelor’s or Master’s degree in Finance, Economics, Computer Science, or a related field.

- Preferred Skills

Experience launching new exchange products or expanding into new regulated markets.
Familiarity with various products beyond spot trading, such as derivatives (futures, options), lending/borrowing, and staking services.
Strong network within the institutional trading and financial technology communities.

Life at Luno:

Remote but reachable work policy gives you the freedom to choose between working from home or the office.
Plus the option to buy and sell up to 5 days leave
Improve body and mind, with excellent private medical insurance
Access to Learnably and our additional learning platforms for your personal and professional development
6 months primary care-giver leave
Paw-ternity leave for your furry friend
Annual Inspiration Day in addition to your annual leave which increases based on your length of service!
A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
Free lunch and snacks
0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Ready to apply?