Luno
Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. We don’t do memecoins.Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.
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About us:
Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.
Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards.
Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.
The role in a nutshell:
We are looking for an experienced and driven OTC sales person to be a key part of our APAC OTC Sales Trading Team.
This is a pure "sales trader" role, needing a persistent business developer who enjoys finding new opportunities, signing new clients, and executing trades with precision and efficiency. You will handle the entire sales and trade execution process, from start to finish, focusing on growing Luno's business client base across the APAC region.
This role will be responsible for creating outreach plans, finding potential clients, negotiating detailed multi-product deals, and expertly helping clients through the setup process. You will also be responsible for understanding market dynamics, quoting competitive prices, and managing the execution of large block trades and complex hedging strategies. You must be a proven salesperson with a strong network of business contacts across APAC, comfortable selling complex financial products and good at explaining their value clearly. If you are excited by the sales process and know how to close deals and execute trades in a fast-paced environment, this job is for you.
Your mission will be:
- Qualify and onboard OTC Customers
- You’ll be an integral member of the sales team to identify customers who are actively searching for liquidity providers in both the USDT/IDR, BTC/IDR and other crypto space.
- Your primary focus will be on customers with large volume demands ($100k+ per week)
- Work with the Onboarding and Treasury Analyst teams to successfully onboard these customers
- OTC Trading Operations:
- Acting as the main point of contact for customers to execute large trades with them e.g. making and receiving OTC quotes to customers as well as sourcing counter-trades.
- Ensuring that any anticipated OTC trades are pre-funded or have adequate credit facilities available.
- Maintaining strong relationships with traders and institutional customers.
- Managing any OTC trade disputes and OTC Working Capital.
- Ensure the Analysts and back office are providing timely settlement through well-established and tech-enabled processes.
- Execution and Monitoring:
- Execution of trades according to approved trading strategies.
- Execution of OTC trades and counter-trades.
- Execution of market counter-trades should match counter-trades fall through.
- Actively manage the Profit and Loss of the APAC OTC desk against P/L targets and risk limits.
- Trading Strategy Development:
- Give input into trading strategies for FX and Crypto assets, with a focus on risk management and maximising profitability.
- Develop and implement trading strategies tailored to the APAC market.
- Market Analysis:
- Conduct in-depth analyses of digital asset markets to identify trends, opportunities, and potential risks.
- Stay informed about market news, regulatory changes, and other factors affecting digital asset prices.
- Collaborate with the Treasury team to incorporate any insights into decisions made across Luno.
- Ensure compliance with local regulations and internal risk management policies.
- Reporting and Documentation:
- Ensure that Luno maintains accurate records of trades, P/L, risk, and performance metrics.
- Generate regular reports for stakeholders, summarising trading activities, performance, and market insights.
- Luno capacity build
- Create high-level specifications for improvements to Luno’s Trading and Risk Systems.
- Give input into development of automated solutions.
- Evaluate and motivate for improvement of the risk frameworks and risk models in order to adapt to changing market dynamics.
A little about you:
- Minimum of 2 years of trading experience within a brokerage or sell-side OTC trading desk in crypto (preferred), FX, equities or derivatives in Indonesia and/or other regions in APAC.
- Multi-country experience is strongly preferred as there will be an opportunity to grow along with the Luno business.
- Proven track record of onboarding and growing institutional client accounts, and exceeding sales targets.
- Derivatives arbitrage knowledge or experience would be a plus.
- Ability to adapt to a fast-paced and dynamic trading environment.
- Compliance with regulatory standards and a commitment to ethical trading practices.
- Strong attention to detail and accuracy in trade execution and documentation.
- Excellent interpersonal and communication skills, a strong team player.
- Friendly, transparent, articulate and driven to succeed.
- A passion for crypto.
- Proficient in English and Bahasa Indonesia, both written and verbal
Preferred qualifications:
- Strong understanding of OTC trading, market structure, fiat infrastructure (e.g. local payment rails) and execution strategies.
- Familiarity with trading platforms and APIs.
- Strong client network in Indonesia and broader APAC region.
Life at Luno:
- Remote but reachable work policy gives you the freedom to choose between working from home or the office.
- Plus the option to buy and sell up to 5 days leave
- Improve body and mind, with excellent private medical insurance
- Access to Learnably and our additional learning platforms for your personal and professional development
- 6 months primary care-giver leave
- Paw-ternity leave for your furry friend
- Annual Inspiration Day in addition to your annual leave which increases based on your length of service!
- A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
- Free lunch and snacks
- 0 fees up to a certain amount with Luno from the day you start.*
*Offer only available on Luno Instant Buy, not Luno Exchange.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Ready to apply?
Apply to Luno
About us:
Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.
Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. We don’t do memecoins.
Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.
About the team:
Luno is a market leading crypto exchange on a mission to put the power of crypto into everyone’s hands. You will report to Louis van Wyk in the Treasury team, based in Cape Town. This is an amazing opportunity to join a talented and collaborative Finance function.
The role in a nutshell:
- You will form part of our Treasury team, supporting all cash and liquidity related needs powering Luno’s business.
- You’ll work closely with our financial planning & analysis, and finance reporting and control teams across our broader Finance function, as well as collaborating with our Engineering, Product and Operations teams across the business.
- You'll take ownership of group wide treasury operations, bringing structure, rigour and strategic thinking to a fast-moving, high-growth environment.
Your mission will be:
- Develop and Oversee Cryptocurrency P&L Liquidation Strategy:
- Lead the development and execution of strategies for liquidating cryptocurrency positions to optimise profit and mitigate risk.
- Manage foreign exchange and cryptocurrency exposure, ensuring alignment with overall financial objectives.
- Funding and Liquidity Management:
- Forecast and manage fiat and cryptocurrency liquidity needs across various platforms and venues.
- Implement strategies to optimise funding efficiency and minimise liquidity risk.
- Process Automation and Support:
- Drive automation of key treasury processes supporting our various products
- Collaborate with product and engineering teams to actively support new product launches and enhancements.
- Relationship Management and Expansion:
- Liaise with existing and new bank and payment providers to ensure smooth operations.
- Support business expansion into new countries by establishing relationships with relevant financial partners.
- Compliance and Regulatory Oversight:
- Oversee annual KYC refreshers for existing banking and liquidity partners.
- Lead the onboarding process for new partners while ensuring compliance with regulatory requirements.
- Create, update and or monitor Treasury operational policies; establish and manage compliance and controls for Treasury operations and support internal and external audit requirements.
- Nice to have: VASP/crypto regulatory compliance exposure (e.g., MiCA, FSCA, or equivalent)
- Financial Analysis and Reporting:
- Prepare financial analysis and calculations for licensing requirements across all regions.
- Distribute performance metrics to relevant stakeholders and provide insights for decision-making.
- Cryptocurrency Custody and Compliance:
- Oversee operations with third-party crypto custody providers and ensure compliance with regulatory requirements in various markets.
- System Maintenance:
- Maintain the Treasury management system used for fiat and crypto reporting, ensuring accuracy and reliability.
What you'll bring:
- Bachelor’s in Business Administration, Accounting, Finance, Economics or related discipline. Advanced degree in a related area preferred (CA(SA) or CIMA/CGMA preferred)
- 4-5 years of work experience within a Finance or Treasury function
- Experience with on-chain treasury operations and/or crypto custody frameworks
- Familiarity with exchange/liquidity provider liquidity and settlement flows
- Ability to interact, influence and build relationships at all levels of seniority and across all functions within an organisation.
- Must be a self-starter, a strong team player, have attention to detail, take ownership of initiatives, possess strong prioritisation and organisation skills and be able to work in a fast-paced environment while handling multiple projects simultaneously.
- Comfortable operating with ambiguity and driving process improvement in a scaling organisation, a strong sense of responsibility and a very high level of integrity
- Must have highly effective verbal, written, and presentation skills to articulate ideas and plans clearly, accurately, and effectively with all levels of internal and external audiences
- Confidence in a Hybrid Working Environment
- Friendly, transparent, articulate and driven to succeed
- Efficient in Microsoft Excel and/or Google Sheets and other Microsoft/G-Suite products.
- Nice to have: Previous experience building out and or using treasury management software
Life at Luno:
- Forward-thinking and ambitious team that values diversity, hard work, and the continuous quest for excellence.
- Remote but reachable work policy gives you the freedom to choose between working from home or the office.
- Improve body and mind, with excellent private medical insurance.
- Access to Learnably and our additional learning platforms for your personal and professional development.
- Generous maternity / paternity and even paw-ternity for your furry friend.
- Annual Inspiration Day in addition to your annual leave which increases based on your length of service! Plus the option to buy and sell leave.
- A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts.
- Free lunch and snacks.
- 0 fees* with Luno from the day you start.
*Offer only available on Luno Instant Buy, not Luno Exchange
We are an equal opportunity employer and value diversity at our company. We do not negatively discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Ready to apply?
Apply to Luno
About us:
Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.
Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards.
Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely..
The role in a nutshell:
We are seeking an experienced, visionary, and results-driven individual to lead our Exchange function as the Head of Exchange. This pivotal leadership role will be responsible for the strategic direction, operational excellence, regulatory compliance, and overall growth of our trading platform. The ideal candidate has a deep understanding of market structure, technology, liquidity provision, and exchange operations in the digital assets space.
Your mission will be:
- Strategy and Vision
- Define and execute the long-term strategy for the exchange, including product roadmap, market positioning, and growth initiatives, aligning with the company's overall vision.
- Identify new market opportunities, product expansions (e.g., new derivatives, staking products, token listings), and partnerships to drive volume and revenue growth.
- Lead the analysis of relevant market trends, competitive landscapes, and technological advancements to maintain a competitive edge.
- Partner with other businesses within the group to develop new opportunities and drive synergies across the group
- Exchange Operations and Performance
- Oversee the day-to-day operations of the exchange, ensuring high performance, stability, security, and low latency of the trading infrastructure.
- Drive continuous improvement in trading features, execution quality, market making tools, and overall user experience for retail and institutional clients.
- Monitor and analyse key performance indicators (KPIs) such as trading volume, market share, revenue, and liquidity depth, as well as P&L performance, implementing strategies to meet aggressive targets.
- Manage relationships with key market participants, including liquidity providers, custodians, and institutional traders.
- Lead the community management of Luno’s top traders globally to create a valuable ecosystem gathering constant feedback to drive customer improvements across the trading product suite.
- Regulatory Compliance and Risk Management
- Ensure all exchange operations, listings, and market activities are fully compliant with relevant global regulations and internal policies (e.g., AML, KYC, market abuse monitoring).
- Act as the primary contact for regulatory bodies and internal compliance teams concerning exchange operations.
- Develop and enforce robust risk management frameworks, including trading risk, credit and counterparty risk, operational risk, and technological risk.
- Team Leadership and Management
- Lead, mentor, and grow a high-performing team across trading operations, product management, market surveillance, and technology functions dedicated to the exchange.
- Foster a culture of innovation, accountability, collaboration, and continuous learning within the Exchange team and the broader business.
- Collaborate closely with cross-functional teams including Engineering, Product, Legal, Compliance, Finance, Treasury and Marketing.
A little about you:
- Experience: Minimum of 8-10+ years of experience in a senior leadership role within a reputable cryptocurrency exchange, electronic trading venue, or leading financial institution, with a direct focus on market operations or product management. Experience in Digital Assets is required.
- Market Knowledge: Deep expertise in market microstructure, electronic trading systems, liquidity strategies, and order book management.
- Leadership: Proven track record of building, mentoring, and managing high-performing, geographically distributed teams.
- Regulatory Acumen: Strong understanding and experience of regulatory requirements (e.g., MiFID II, SEC, CFTC, FSCA, FCA, or equivalent crypto/financial regulations) relevant to operating a trading venue.
- Technical Proficiency: Solid understanding of trading technology, system architecture, and low-latency environments.
- Education: Bachelor’s or Master’s degree in Finance, Economics, Computer Science, or a related field.
- Preferred Skills
- Experience launching new exchange products or expanding into new regulated markets.
- Familiarity with various products beyond spot trading, such as derivatives (futures, options), lending/borrowing, and staking services.
- Strong network within the institutional trading and financial technology communities.
Life at Luno:
- Remote but reachable work policy gives you the freedom to choose between working from home or the office.
- Plus the option to buy and sell up to 5 days leave
- Improve body and mind, with excellent private medical insurance
- Access to Learnably and our additional learning platforms for your personal and professional development
- 6 months primary care-giver leave
- Paw-ternity leave for your furry friend
- Annual Inspiration Day in addition to your annual leave which increases based on your length of service!
- A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
- Free lunch and snacks
- 0 fees up to a certain amount with Luno from the day you start.*
*Offer only available on Luno Instant Buy, not Luno Exchange
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Ready to apply?
Apply to Luno