Our Mission: Why Lighthouse?
At Lighthouse, we’re on a mission to revolutionize commercial strategy as hospitality’s most powerful AI platform. We take the world's largest hotel data network and transform it into real-time intelligence that drives action. We don't just deliver insights; we empower businesses to make decisions that move revenue.
With $370M in Series C funding and over $100M in ARR, we are scaling at lightspeed. Our 850+ teammates across 35 countries aren't just building software—they are leveraging cutting-edge AI to help hoteliers be the first to act. Tens of thousands of hotels across 185 countries trust Lighthouse to execute their commercial strategy, including every one of the top 15 global chains and thousands of independent hotels that consistently outperform their markets. With Lighthouse AI, the intelligence gets deeper. Decisions get smarter. Actions get faster. We help hoteliers be first to act.
Lighthouse Values: Our guiding light
We are Lumineers. Our shared values keep us on a collaborative path fostering a cultural and customer centric environment
- Pursuit of greatness: We’re innovators who care deeply about our customers’ success. Our team brings their best work, stays curious, and delivers excellence through attention to detail
- Meaningful work matters: We make every moment count by knowing what to deliver, why it matters, and how it drives Lighthouse forward
- Elevate each other: We don’t just work together - we grow together. What unites us is understanding each other as people and working toward shared goals
We’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀
Job Details
- 💼 Revenue
- 📍 Kuala Lumpur, Malaysia
- 🕜 Full-Time/Hybrid
What you will do
As a Business Development Manager for Malaysia, you will be responsible for our international expansion by identifying and closing new business within the Malaysian market. Reporting to our Regional Sales Director, you will manage the full sales cycle, from initial prospecting and cold calling to contract negotiations. You will act as a consultant to our clients, creating proposals that meet their needs while supporting Lighthouse’s commercial goals. This role is for a proactive individual who enjoys building a territory and providing a feedback loop between the market and our Product Development team.
Where you will have impact
- Identify and secure new client opportunities through cold calling, email campaigns, and networking within industry groups across Malaysia.
- Manage the end to end sales process, with a strong focus on outbound prospecting, including reaching out to new prospects, conducting product demonstrations, and preparing tailored proposals.
- Create and execute a business development plan to meet sales targets and improve local processes.
- Act as a link between the Malaysian market and our internal Product teams by sharing client feedback.
- Find and close opportunities to upsell within our existing client base.
- Attend industry conferences and organize regional roadshows to build our presence in the APAC region.
- Help define the 'Lighthouse way' by using AI insights and automation within our CRM to improve forecast accuracy and daily efficiency.
About our team
You’ll be joining our Sales team within the wider Revenue department. We are a global team of over 150 sales professionals across 24 countries. You will be part of our APAC hiring department—a team of 36 people focused on growing our market share in both mature and emerging territories. We work closely with hotels and short-term rental providers to help them improve their revenue through our technology.
What's in it for you
- Flexible time off: Autonomy to manage your work-life balance.
- Career development: Workshops, frameworks, and training to maximize your professional potential.
- Impactful work: Shape products relied on by 85,000+ users worldwide.
- Referral bonuses: Earn rewards for bringing in new talent.
Who you are
- Proven years of experience in SaaS sales or business development, ideally within hospitality (tech).
- A 'hunter' mentality with a strong track record of achieving and exceeding sales targets.
- Demonstrated drive, hunger, and proactivity; you are a self-starter who thrives in a fast-paced, challenging environment.
- Experienced managing the full sales cycle, lead generation, pipeline management, and delivering clear product presentations or webinars.
- Excellent relationship-building and negotiation skills with the ability to balance client value and commercial goals.
- Fluent in written and spoken English and Malay. Other Asian languages are plus.
- Interested in how automation and generative AI can improve your daily workflow, such as forecasting and deal execution.
We welcome
- Experience using Salesforce or similar CRM tools.
- A strong interest in the travel and hospitality industry.
Diversity, equity, inclusion, and belonging
Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is part of our culture. If you require reasonable accommodation at any point during the application or interview process, please notify your recruiter.
Not ticking every box? No problem! We value diverse backgrounds and unique skill sets, and we encourage individuals from all walks of life to apply. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you!
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