Join IVX Health as a Float Nurse Practitioner!

The ideal candidate will be flexible to float to several clinics in Jacksonville. 

Shift will include, Monday - Friday, and 1 Saturday per month. (8-10 hour shifts)

Join a team that’s redefining infusion care and creating exceptional patient experiences.

Are you a skilled and compassionate Nurse Practitioner looking for an opportunity to make a meaningful impact in patient-centered infusion care? IVX Health is seeking an NP to provide high-quality, specialized infusion therapy in an outpatient setting. As a Nurse Practitioner at IVX Health, you’ll be at the forefront of delivering personalized, compassionate care to our patients. With your expertise in infusion therapy, you’ll oversee patient care, collaborate with a multi-disciplinary team, and serve as a trusted resource for patients, families, and providers. You’ll ensure every treatment is delivered with precision and care, making a real difference in patients’ lives.

Why Join IVX Health

• Make a Meaningful Impact – Deliver high-quality care that directly improves patients' lives and supports their families.
• Collaborative & Supportive Team – Work alongside a dedicated, multidisciplinary team in a positive and patient-focused environment.
• Grow Your Career – Access Continuing Education Units (CEUs), tuition reimbursement, and professional development opportunities. We cover the cost of CRNI (Certified Registered Nurse Infusion) and ONCC (Oncology Nursing Certification Corporation) certifications to support your career advancement.
• Advanced Clinical Training – Receive ultrasound IV skills training to enhance your expertise in infusion therapy.
• Prioritize Work-Life Balance – Enjoy flexible scheduling, ample PTO, and the ability to truly disconnect and recharge during holidays.
• Innovative Outpatient Care – Be part of a cutting-edge healthcare model that prioritizes patient comfort, seamless care coordination, and specialized infusion therapies.

What You Will Do

• Provide Direct Patient Care – Deliver on-site and virtual supervision while administering infusions and injections with precision.
• Conduct Patient Assessments – Perform evaluations, document SOAP notes, and monitor treatment responses.
• Educate and Support Patients – Guide patients and families through treatment expectations, potential side effects, and disease management.
• Ensure Compliance and Quality – Maintain accurate records in the Electronic Health Record (EHR) system, review nursing documentation, and uphold HIPAA and OSHA standards.
• Optimize Clinical Workflows – Assist with chart preparation and treatment planning to streamline patient visits.
• Collaborate with Healthcare Teams – Work closely with referring providers and cross-functional teams to enhance care coordination.
• Support Operations and Training – Assist in inventory management, prior authorizations, and regulatory adherence.
• Flexibility and Adaptability – Work at multiple facilities within a designated market as needed.
• Perform Additional Duties – Take on other responsibilities as assigned to support patient care and organizational objectives.

What We're Looking For

• Active and Unrestricted Licenses – Nurse Practitioner (NP) license and Registered Nurse (RN) license (if required by the state).
• Board Certification – AANP or ANCC certification required.
• Life Support Certifications – BLS certification required; PALS certification preferred.
• Clinical Experience – Background in an ambulatory infusion center, outpatient specialty clinic, or similar setting is a plus.
• Ability to Treat a Diverse Patient Population – Must be able to care for both adults and pediatrics—Family Nurse Practitioner (FNP) preferred.
• Strong IV and Infusion Therapy Skills – Experience with specialty biologics, medication management, and emergency response protocols.
• Proficiency in Clinical Documentation – Experience with EHR systems and a strong understanding of HIPAA and regulatory compliance.
• Exceptional Communication & Collaboration – Ability to work effectively with patients, families, and multidisciplinary teams.

Position Summary:

IEM is currently seeking a Supplier Quality Engineer for our Jacksonville, FL. locations and will report into the Director of Quality. The top priorities of this position will be to develop and maintain strong relationships with suppliers and vendors, as well as implement Vendor Management program and supporting metrics. Significant involvement with all areas of vendors/suppliers and manufacturing, while also increasing our communication and collaboration with key departments is instrumental in this position.

Please note: This position requires 100% in-office presence in our Jacksonville, FL. offices and does not offer remote work.
 

 ESSENTIAL FUNCTIONS:

• Ensuring suppliers for IEM maintains all regulations and requirements
• Updating the supplier database with continuously updated records of performance
• Creating quality control guidelines and protocols
• Providing advice to vendors on how to reduce defect rates
• Performing logistics tasks, such as communicating with vendors when supplies don’t meet quality standards
• Assessing products and supplies from vendors to ensure their quality
• Creating and promoting strategies to increase the quality and efficiency of systems and products
• Conducting audits of supplier management quality systems
• Acting as a liaison between vendors and company leaders, determining solutions to any challenges to quality standards
• Visiting vendor facilities to ensure they uphold quality standards
• Developing and maintaining relationships with suppliers and vendors
• Oversee and develop process improvements strategies and document
• Develop & implement Vendor Management program and supporting metrics
• Any other related duties in connection with the position including but not limited to:
• Risk Assessments, PFMEA, Six Sigma, 5S, FOD Prevention, Kaizen, IPC Standards
• Understanding of UL, CSA and other regulatory requirements
• Must abide by Health and Safety Rules and have demonstrated commitment to good housekeeping/organizational practices
• Responsible for compliance to company and regulatory standards
• Maintain and develop strong working relationships with other departments outside vendors
• Strive for continuous improvement in all aspects of the work environment, this includes active participation in company committees, project teams and relevant job training
• Commit to self-development goals as discussed with your Vice President and attend company-sponsored training
• Perform other duties as assigned by Vice President
• The candidate will be expected to perform additional duties as assigned to support the team and organization

COMPETENCIES:

• Verbal and written communication proficiency
• Attention to detail
• Thorough compliance knowledge
• Organizational and time management skills
• Reliable with a respect to confidentiality
• Quality management systems
• Root-cause analysis
• Quality Control
• Technical Skills
• Quality Engineering
• Collaboration
• Statistics
• Continual improvement process
• Supply chain experience
• Quality Assurance

EDUCATION AND EXPERIENCE:

• Diploma in relevant field with work experience
• Related experience on Infor Syteline ERP systems
• Advanced proficiency of Microsoft Office applications (Access, Outlook, Excel and PowerPoint)
• Excellent verbal and written communication skills
• Ability to multi-task and prioritize in a fast-paced manufacturing environment
• Understanding of Mechanical Engineering and/or Electrical Engineering and/or Materials Engineering
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

Activities: Sitting – 70% Walking/Standing – 30% Travel – 30%

Lifting: Must be able to lift up to 10lbs.

Vision: Long periods of close work on computer screen.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Climate controlled office space 70% with 30% in production areas.

Discover the advantages of Advanced Independent Practice - Digestive Disease Consultants of Jacksonville - powered by GI Alliance.

As a member of GI Alliance (GIA), DDC- Jacksonville is supported by the nation’s leading patient-focused, excellence-driven gastroenterology network that is physician-owned and led. This partnership empowers DDC- Jacksonville to deliver superior, individualized patient care by leveraging GI Alliance’s robust, world-class business and organizational support, ensuring our physicians can focus on what they do best – providing top-notch care in a successful and dynamic private practice setting. 

Practice Opportunities:

• Employed Position with Partnership Track
• Local Autonomy with National Resources
• Generous Financial Package
• Relocation Allowance, Signing Bonus & Annual CME

Lifestyle: 

• Beautiful East Coast beaches
• Florida is known for abundant sunshine and warm climate, with mild winters and hot summers. You can enjoy outdoor activities like hiking, golfing, and biking year-round access to outdoor recreation.
• Ability to live a high quality of life, with excellent schools, safe neighborhoods, and a wide range of amenities and services. You can enjoy a relaxed pace of life, outdoor recreation, and a strong sense of community. 
• The city offers a variety of cultural and entertainment options, including museums, art galleries, theaters, music venues, and sports events. Residents can enjoy cultural experiences, dining, shopping, and nightlife in the city and surrounding areas

Practice Model: 

• Great Work/Life Balance
• 2 Year Partnership track
• Currently 9 physicians, 4 APPs
• Paid call: 1:3 weekends
• 2 Endo centers

The role:

The Consumer Loan Reviewer (Originations Specialist III) is a full-time position dedicated to providing a "Best in Class" loan experience for SoFi members. To ensure your success, you will complete a comprehensive 3-phased training program that blends classroom instruction with hands-on "nesting" (on-the-job training).

As you progress through each phase, you will expand your expertise across SoFi’s entire suite of unsecured lending products:

• Phase l: Personal Loan Products – Establish your foundation by mastering our core personal lending offerings and member service standards.
• Phase ll: In-School & Student Loan Refinance – Expand your skill set to include SoFi’s specialized education lending products.
• Phase lll: Complex Lending Products – Finalize your expertise by managing intricate loan scenarios and advanced unsecured lending products.

Once you have successfully navigated these phases and entered the full production environment, you will serve as a versatile subject matter expert capable of supporting our members across all product lines.

What you’ll do:

• Review all applications pursuant to credit policies and procedures- including analyzing credit reports, analyzing income from various sources including self-employment and verifying documents provided by applicants.
• Work both Simple and Complex financial profiles- including Self-Employed applications for our lending products
• Verify member’s identity and other required regulatory documentation
• Clearly document Member interactions using selected templates where appropriate
• Perform outbound outreaches to applicants to successfully move applications through the process of funding
• Demonstrate empathy, professionalism, top-notch problem-solving skills, relationship management
• Follow compliance and regulatory guidelines to protect sensitive information and meet the Member needs 
• Operate within a team environment of 15-20 team members, working towards a common goal
• Share insights with teammates regarding the root causes of member inquiries, concerns, and complaints. Advocate on our members’ behalf to improve our products, operations, and policies
• Develop strong knowledge of internal processes and procedures to ensure the quality of loan system data and the adequacy of paperless loan documentation
• Perform ad hoc duties as assigned

What you’ll need:

• 2+ years of experience in a contact center environment
• 1+ years of experience in financial services
• A strong connection to the SoFi Mission and Values
• A passion for helping others while solving problems quickly 
• Professional demeanor and strong work ethic, high accuracy, and strong attention to detail
• Strong verbal and written communication skills 
• Excellent organizational and time management skills
• Proficient in Google products, data visualization tools, customer service tools, and admin tools
• A self-starter, able to make decisions while applying analytical skills required to manage reviewing tasks
• Able to learn, retain, and apply new information quickly
• Able to identify trends in your day-to-day work, in a spreadsheet, in a series of charts/graphs and connect those trends to a possible root cause 
• To establish productive working relationships with co-workers, management, and clients
• College degree desired. High school diploma or GED required
• Ability to work alternative schedules: weekends and weekdays, evenings, and early mornings
• Flexibility to work overtime, as the need arises

Position Summary

The Lead R&D Engineer is responsible for managing group engineers and leading the design and validation of new medium voltage power distribution products. This role includes performing and overseeing complex projects that require extensive 3D modeling and 2D drafting while ensuring design accuracy and alignment with project requirements. The Lead R&D Engineer facilitates the development of innovative products that meet industry standards, regulatory requirements, and customer needs while optimizing performance, manufacturability, and cost. Additionally, the Lead R&D Engineer directly manages engineers and collaborates with the Engineering Manager to proactively identify and address project and personnel challenges, ensuring successful outcomes.

Key Responsibilities

•  Lead the design, analysis, and validation of new medium voltage power distribution products, including metal clad and metal enclosed switchgear, and related components.
•  Responsible for managing and mentoring engineers and designers, providing career guidance, constructive feedback, tracking project timelines, and ensuring quality and efficiency in deliverables.
•  Working closely with the Engineering Manager to identify issues quickly and ensure they are addressed in an appropriate and timely manner.
• Driving group on time performance while minimizing design errors for NPI project deliverables.
•  Leading the development of mechanical designs to meet NPI project-specific requirements.
• Conducting peer reviews and providing constructive feedback to team engineers to improve design quality and ensure alignment with project goals.
• Mentoring and supervising group engineers and designers to foster team growth and ensure efficient workflow in a collaborative environment.

New Process Implementation (NPI):

• Ensure NPI projects comply with customer specifications, industry standards, manufacturability, and internal quality benchmarks.
• Track project metrics such as TTM, design errors, and revision cycles to areas for improvement with the engineering manager.

Technical Leadership and Mentorship:

•  Foster a culture of innovation and continuous improvement within the team.
• Provide guidance and mentorship to team members, promoting professional growth.
• Resolve team conflicts to maintain a productive working environment.
• Assist in training team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards.
•  Provide constructive feedback during peer reviews to improve the team's technical output.

Collaboration and Support:

•  Facilitate communication between design and manufacturing teams to align processes.
•  Establish a feedback loop with manufacturing engineers to optimize designs for manufacturability and to adjust design standards.
• Act as a point of contact for technical inquiries for the operations team.
•  Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes.

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a related field, MSME is preferred.
•  10+ years of experience in R&D, product development, or a related field within the power distribution industry.
• Demonstrated track record of leading successful engineering projects and developing new technologies.
• Experience in medium voltage power distribution systems, including electrical, thermal, and mechanical considerations.
• Experience in leadership and mentoring and fostering a culture of innovation and continuous improvement.
• Experience working in a design-to-order or custom engineering environment is strongly preferred.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment.
• Familiarity with low voltage switchgear, panelboards, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving abilities.
•  Proficiency with SolidWorks, AutoCAD, or similar; CFD (Computer Fluid Dynamics) or Finite Element Analysis (FEA) experience is a plus.
• Knowledge of IEEE/ANSI C37.20.2, C37.04, C37.06, C37.09; CSA C22.2 No. 31-M89; EEMAC G8-3.2 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Location

This position is available in multiple locations, including Franklin (TN), Tualatin (OR), Jacksonville (FL).

Position Summary

The Lead R&D Engineer is responsible for managing group engineers and leading the design and validation of new medium voltage power distribution products. This role includes performing and overseeing complex projects that require extensive 3D modeling and 2D drafting while ensuring design accuracy and alignment with project requirements. The Lead R&D Engineer facilitates the development of innovative products that meet industry standards, regulatory requirements, and customer needs while optimizing performance, manufacturability, and cost. Additionally, the Lead R&D Engineer directly manages engineers and collaborates with the Engineering Manager to proactively identify and address project and personnel challenges, ensuring successful outcomes.

Key Responsibilities

•  Lead the design, analysis, and validation of new medium voltage power distribution products, including metal clad and metal enclosed switchgear, and related components.
•  Responsible for managing and mentoring engineers and designers, providing career guidance, constructive feedback, tracking project timelines, and ensuring quality and efficiency in deliverables.
•  Working closely with the Engineering Manager to identify issues quickly and ensure they are addressed in an appropriate and timely manner.
• Driving group on time performance while minimizing design errors for NPI project deliverables.
•  Leading the development of mechanical designs to meet NPI project-specific requirements.
• Conducting peer reviews and providing constructive feedback to team engineers to improve design quality and ensure alignment with project goals.
• Mentoring and supervising group engineers and designers to foster team growth and ensure efficient workflow in a collaborative environment.

New Process Implementation (NPI):

• Ensure NPI projects comply with customer specifications, industry standards, manufacturability, and internal quality benchmarks.
• Track project metrics such as TTM, design errors, and revision cycles to areas for improvement with the engineering manager.

Technical Leadership and Mentorship:

•  Foster a culture of innovation and continuous improvement within the team.
• Provide guidance and mentorship to team members, promoting professional growth.
• Resolve team conflicts to maintain a productive working environment.
• Assist in training team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards.
•  Provide constructive feedback during peer reviews to improve the team's technical output.

Collaboration and Support:

•  Facilitate communication between design and manufacturing teams to align processes.
•  Establish a feedback loop with manufacturing engineers to optimize designs for manufacturability and to adjust design standards.
• Act as a point of contact for technical inquiries for the operations team.
•  Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes.

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a related field, MSME is preferred.
•  10+ years of experience in R&D, product development, or a related field within the power distribution industry.
• Demonstrated track record of leading successful engineering projects and developing new technologies.
• Experience in medium voltage power distribution systems, including electrical, thermal, and mechanical considerations.
• Experience in leadership and mentoring and fostering a culture of innovation and continuous improvement.
• Experience working in a design-to-order or custom engineering environment is strongly preferred.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment.
• Familiarity with low voltage switchgear, panelboards, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving abilities.
•  Proficiency with SolidWorks, AutoCAD, or similar; CFD (Computer Fluid Dynamics) or Finite Element Analysis (FEA) experience is a plus.
• Knowledge of IEEE/ANSI C37.20.2, C37.04, C37.06, C37.09; CSA C22.2 No. 31-M89; EEMAC G8-3.2 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Location

This position is available in multiple locations, including Franklin (TN), Tualatin (OR), Jacksonville (FL).

Position Summary

The Mechanical Engineer III in the Enterprise Engineering Division is responsible for executing and supporting the mechanical design, configuration, and documentation of low voltage products. This role works within established system architectures and engineering standards to develop custom and configured solutions that meet customer, manufacturing, and compliance requirements.

Key Responsibilities

• Execute and support the configuration and customization of mechanical designs to meet project- and customer-specific requirements.
• Provide maintenance of line (MOL) support for operational teams across the business
• Perform advanced 3D modeling and create detailed 2D drawings, including customer coordination drawings, fabrication drawings, and assembly documentation.
• Maintain and update bills of materials (BOMs), ensuring alignment with released designs and manufacturing standards.
• Collaborate with cross-functional teams, including project managers, R&D engineering, manufacturing, manufacturing engineers and quality, to ensure designs meet functional, schedule, and cost targets.
• Optimizing and configuring the custom designs of mechanical solutions to meet client-specific requirements, focusing on manufacturability and compliance with industry and internal standards.
• Reviewing designs to maintain accuracy, quality, and compliance with industry guidelines, and UL 891/1558.
• Incorporate manufacturing, testing, field, and installation feedback into design updates and product refinements.
• Contribute to peer reviews of designs to ensure high-quality deliverables and compliance with engineering standards.
• Assisting in identifying and addressing project challenges, ensuring alignment with timelines and client expectations.

Essential Functions

• Apply established system-level configuration strategies and modules that balance technical requirements, manufacturability, and cost-effectiveness.
• Translate product requirements into engineering system specifications and technical documentation
• Support prototyping, testing, validation, and product launches of system configurations
• Prepare high-quality documentation, including fabrication-level drawings and assembly instructions.
• Design and refine mechanical components and assemblies
• Identify and address discrepancies in BOMs promptly to minimize delays and errors during production.
• Analyze field and quality data to drive product improvements
• Contribute to workflow templating and automation initiatives to increase project throughput and reduce errors.
• Provide informal guidance and technical support to junior engineers and designers
• Share best practices related to 3D modeling, drafting standards, fabrication methods and documentation quality.
• Participate in peer reviews to improve overall team output and consistency.
• Work closely with the senior engineers, lead engineers, manufacturing engineers, quality engineers and fabrication teams to refine designs for manufacturability.
• Coordinate with internal stakeholders across engineering and manufacturing locations to support project execution.
• Communicate design intent, assumptions, and changes clearly to relevant teams.

Qualifications

• Experience working in a configure-to-order (CTO) or engineered-product environment preferred.
• Experience in manufacturing and other related cross functional engagement is an asset.
• Exposure to design-to-order or custom engineering environment is an asset.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment
• Familiarity with low or medium voltage switchgear, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving skills.
• Proficiency with SolidWorks, AutoCAD, or Pro E; Finite Element Analysis (FEA) experience is a plus.
• Knowledge of UL891/1558 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Education & Experience

• BSME or equivalent required, MSME is preferred
• 7+ years of experience in mechanical design, preferably in CTO or system engineering.

Compensation

The salary range for this role is $91,200-$124,800 per year, based on location, experience, and qualifications.

Position Summary

The Senior Mechanical Engineer in the Enterprise Engineering Division is responsible for collaborating with product management, commercial, design, and manufacturing teams to develop and maintain a “system” approach to optimizing and establishing configurations within IEM’s low voltage power products. This role involves extensive 3D modeling and 2D drafting, creating and maintaining BOMs, coordination with internal stakeholders, and ensuring that configurations meet project specifications and industry standards. The Senior Engineer plays a critical role in mentoring junior engineers and collaborating with cross-functional teams to drive successful project delivery.

Key Responsibilities

• Mentoring and providing guidance to junior engineers and designers, fostering skill development within the team.
• Optimizing and configuring the custom designs of mechanical solutions to meet client-specific requirements, focusing on manufacturability and compliance with industry and internal standards.
• Performing advanced 3D modeling and creating detailed 2D drawings, including client coordination drawings and fabrication documentation.
• Collaborating with clients, project managers, and internal teams to ensure designs are aligned with project goals, customer specifications, and timelines.
• Reviewing designs to maintain accuracy, quality, and compliance with industry guidelines, and UL 891/1558.
• Incorporating feedback provided during manufacturing and installation phases to improve product features and ensure seamless execution.
• Conducting peer reviews of designs to ensure high-quality deliverables and compliance with engineering standards.
• Assisting in identifying and addressing project challenges, ensuring alignment with timelines and client expectations.

Essential Functions

• Develop system-level configuration strategies and modules that balance technical requirements, manufacturability, and cost-effectiveness.
• Translate product requirements into engineering system specifications and technical documentation
• Support prototyping, testing, validation, and product launches of system configurations
• Prepare high-quality documentation, including fabrication-level drawings and assembly instructions.
• Design and refine mechanical components and assemblies
• Identify and address discrepancies in BOMs promptly to minimize delays and errors during production.
• Analyze field and quality data to drive product improvements
• Drive workflow templating and automation initiatives to increase project throughput and reduce errors.
• Assist in training junior team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards.
• Lead peer reviews to improve the team's technical output.
• Partner with the Lead Engineer, manufacturing engineers, and fabrication teams to refine designs for manufacturability.
• Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes.

Qualifications

• Experience mentoring and guiding junior engineers preferred.
• Experience working in a configure-to-order engineering environment with a systems approach strongly preferred.
• Experience working in a design-to-order or custom engineering environment is an asset.
• Experience in manufacturing and other related cross functional engagement is an asset.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment
• Familiarity with low or medium voltage switchgear, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving skills.
• Proficiency with SolidWorks, AutoCAD, or Pro E; Finite Element Analysis (FEA) experience is a plus.
• Knowledge of UL891/1558 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Education & Experience

• BSME or equivalent required, MSME is preferred
• 7+ years of experience in mechanical design, preferably in CTO or system engineering.

Compensation

The salary range for this role is $115,200-$174,720 per year, based on location, experience, and qualifications.

A Healthier Future Starts With You

As an Assistant Coach (Assistant General Manager), you support your store as a leader, strategist, and mentor. You'll inspire your team, drive operational excellence, and deliver exceptional guest experiences using data-driven insights to build healthier communities through real food.

What You’ll Do

As an Assistant Coach (Assistant General Manager), you're a hands-on leader who inspires your team while driving operational excellence. You'll mentor team members to become future leaders, partner with the Head Coach to set goals and track performance, and use data-driven insights to navigate challenges and ensure exceptional guest experiences that build healthier communities through real food. These responsibilities highlight some of the key functions an Assistant Coach performs. Additional supervisory tasks may be assigned as necessary.

Essential Functions

• People + Leading the Team: Partners with the Head Coach on hiring, onboarding, and training while fostering a culture of trust and recognition. Anticipates operational needs and adjusts deployment to support smooth operations. Provides hands-on coaching, steps in during peak times or staffing gaps, and ensures clear communication for consistent execution.
• Food Safety + Journey: Upholds high standards for food safety, cleanliness, and equipment maintenance by inspecting food quality, checking temperatures, and ensuring compliance. Partners with the Head Coach to promptly resolve facility, supply, and quality issues while ensuring team member safety and strong audit performance.
• Customer Experience: Ensures a clean, hospitable, and brand-aligned guest journey by upholding SWEET standards, acting on guest experience metrics, and making timely business decisions to deliver fast, accurate, and memorable in-store and digital experiences.
• Financial + Business Acumen: Supports operational excellence by managing controllable costs, executing schedules, and partnering with the Head Coach to drive sales and implement short- and long-term strategies using insights from the Ops Dashboard.
• Systems, Process + Tech: Ensures effective team deployment and expert use of systems by supporting daily operations, troubleshooting issues, and prioritizing tasks to drive smooth and efficient execution.
• Execute Assistant Coach Career Path Duties: Perform all essential functions outlined in the Shift Leader role, including those from the Kitchen Lead and Team Member roles

What Makes You Stand Out

• Experience in fast casual restaurant chains
• Hands-on experience with local, organic, and sustainable products
• Familiarity with tech tools and systems used in operations and scheduling
• Proven leadership experience with strong problem-solving skills and ability to make confident decisions under pressure
• Excellent communicator who fosters positive team culture, mentors employees, and delivers exceptional guest experiences
• Highly organized, reliable multitasker with experience in scheduling, coaching, and performance oversight

Minimum Requirements

• Meet all physical requirements for all roles within the career path, including the Assistant Coach, Shift Leader, Kitchen Lead, and Team Member.
• 2+ years in a restaurant management/supervisory role
• Experience managing and developing 6+ team members per shift
• Food Handler or ServSafe certification
• Must be available to work a minimum of 30 hours per week
• Must be 18 years of age or older
• Must be authorized to work in the United States

What Perks You’ll Get

• Competitive base salary + 15% bonus potential
• Medical, dental + vision insurance plans to suit your and your family’s needs
• Paid Vacation + Wellness time
• 401(k) program
• Paid family leave; we fully support new parents
• Complimentary greens
• Free sweetgreen swag
• An opportunity to make a real impact on the people around you, both by growing them and connecting them to real food
• A collaborative team of people who live our core values and have your back
• A clear career path with opportunities for development, both personally and professionally

Who We Are

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together

The role:

The Member Service Representative, Lending (Originations Specialist) is a full-time, entry-level role designed to provide a hands-on learning experience with SoFi Lending Operations focusing first on inbound member support. We want to see you succeed in this role, so it opens potential down the road to learn different parts of the business. Originations Specialists will complete a nine-week classroom and on-the-job training course and must pass associated aptitude tests before entering a “full production” state. 

Originations Member Support team members provide best-in-class service to SoFi lending members and potential members through our phone and chat inbound channels. You’ll work with various internal teams to assist members with their questions. If you’re successful and want to grow, a natural progression can lead to any number of higher-level individual contributor or leadership roles.

What you’ll do exactly:

• Respond to member inbound inquiries via phone and chat regarding SoFi’s Student Loan and Personal Loan applications. 
• Take ownership of resolving member inquiries and attempt to foresee the causes of additional inquiries. 
• Demonstrate empathy, professionalism, top-notch problem-solving skills, and relationship management
• Follow compliance and regulatory guidelines in order to protect sensitive information and keep our members’ trust
• Share insights with teammates regarding the root causes of member inquiries, concerns, and complaints. 
• Advocate on our members’ behalf to improve our products, operations, and policies
• Clearly document Member interactions using templates where appropriate
• Develop strong knowledge of internal processes and procedures to ensure the quality of loan system data and the adequacy of paperless loan documentation
• Perform ad hoc duties as assigned

What you’ll need:

• A strong connection to the SoFi Mission and Values
• A passion for helping others while solving problems quickly 
• Strong verbal and written communication skills 
• Excellent organizational and time management skills
• Proficiency in Google products, data visualization tools, customer service tools, and admin tools
• A self-starter mentality able to make decisions while applying analytical skills required to manage reviewing tasks
• Be able to learn, retain, and apply new information quickly
• Be able to identify trends in your day-to-day work and adjust appropriately
• To establish productive working relationships with co-workers, management, and clients
• A professional demeanor and strong work ethic, high accuracy, and strong attention to detail
• High school diploma or GED required
• Flexibility to work alternative schedules: evenings, early mornings, weekend days. Some bandwidth for overtime as the need arises

Now Hiring: Full-Time Board Certified Behavior Analyst (BCBA)

• Location: 6789 Southpoint Parkway Building 100, Jacksonville, FL 32216 or 6196 Lake Gray Blvd Ste 117, Jacksonville, FL 32244
• Company: Brightstone Therapy

Lead with Purpose. Practice with Impact.

Brightstone Therapy is seeking a dedicated and compassionate Board Certified Behavior Analyst (BCBA) to join our growing Jacksonville team.

As a family-owned organization, we are intentional about building a culture that supports both clinical excellence and professional fulfillment. Our leadership team consists of experienced Behavior Analysts who understand the responsibility and impact of your role—and who are committed to providing meaningful mentorship and collaboration.

We deliver ABA services across clinic, home, and school settings, ensuring that clients receive comprehensive, individualized support in the environments that matter most.

What You’ll Do

• Conduct Functional Behavior Assessments (FBAs)
• Develop and oversee individualized treatment plans
• Supervise and train Registered Behavior Technicians (RBTs)
• Collaborate with families, caregivers, and interdisciplinary professionals
• Implement and oversee ABA services across clinic, home, and school settings
• Monitor client progress and make data-driven adjustments using our online platform
• Ensure compliance with ethical and payor standards

What You Bring

• Active BCBA certification
• Experience in clinic, home, and/or school-based ABA services preferred (not required)
• Strong organizational, leadership, and communication skills
• Ability to collaborate effectively within multidisciplinary teams
• Medicaid and Tricare credentialing is a strong plus

Compensation & Benefits

• Starting salary of $80,000+, plus performance-based bonuses (Tiered compensation structure for BCBAs certified 1+ years)
  • $2,000 sign-on bonus, paid at 3 and 6 months
• $1,500 CEU reimbursement, including conference travel expenses
• Mileage reimbursement for required travel
• Health, Dental, and Vision insurance options
• 401(k) with company matching
• Potential relocation assistance
• 15 days of PTO to start, with additional days earned over time
• Paid recertification costs
• Referral bonus program
• Flexible scheduling to support work-life balance

Why Brightstone Therapy

We are building something intentional—an organization where people come first. Our commitment is twofold: deliver exceptional, evidence-based services to our clients while creating a workplace where clinicians feel supported, valued, and empowered to grow. If you are ready to elevate your career in a collaborative and mission-driven environment, we encourage you to apply today and join Brightstone Therapy!

We are looking for a Staff Software Engineer to join our Engineering team.

What you’ll do:

• Architect resilient software components within a distributed Python and C environment (K8s, EKS, EC2, Lambda, RDS, etc). 
• Take full ownership for solving complex problems from inception to execution. 
• Drive team and organization strategy with minimal guidance, ensuring technical decisions directly support company goals.
• Proactively identify and resolve technical debt or process friction, simplifying the codebase and developer experience to improve team velocity.
• Coach and mentor engineers, to build a high-performance culture. Serve as a subject matter expert who remains approachable.
• Proactively communicate, identify and mitigate technical risks, navigating trade-offs between system constraints and business impact. 
• Build trust with functional leaders and stakeholders, communicating highly technical concepts into clear dialogue to gain alignment on priorities.
• Work with Python and C applications  to resolve wide-ranging issues, and drive feature implementation. 

What you’ll need:

• Bachelor's Degree in Computer Science or related field.
• 6+ years programming experience, ideally on a modern stack.
• Experience: 4+ years of experience writing high-quality, production-grade Python.
• Hands-on experience with Continuous Delivery principles and techniques, including unit testing and build & deploy pipelines.
• Ability to lead and influence a team's technical direction.
• Hands-on experience with AWS or similar cloud technologies (RDS, Aurora, Dynamo, EKS, or Lambda) and Kubernetes.
• Demonstrated ability to design resilient software components within a distributed system.
  
  

Nice to have:

• Familiarity with Python Flask and/or FastAPI frameworks.
• Experience developing in C.
• Domain knowledge in Payment Systems or financial tech.
  
  

Job Summary 
JRM is looking for a Traveling Superintendent to help consistently deliver projects on time, on budget and that exceed client expectations. We provide our superintendents with the necessary support and resources to excel in their role and make sure all projects are completed to the highest standard. The Superintendent directly supervises field labor force, including subcontractors and laborers/craft workers. The candidate must demonstrate strong leadership, organizational and time management skills. They must also have strong client service skills and an understanding of all of the trades associated with commercial interior construction and high-end renovation projects. Qualified applicants must be willing to travel extensively, have excellent communication skills, and work effectively in a team. Knowledge of all phases of commercial construction, computer skills, and self-direction are required.

Responsibilities and Duties 

• Oversee all daily field operations to ensure proper site safety, construction, progress, quality control, housekeeping, and daily log.
• Provide guidance, leadership and direct supervision of site staff, including assistant superintendents, laborers and other construction related personnel.
• Management of schedule, including weekly preparation of 2-week look ahead.
• Proactively schedule and coordinate all subcontractors to ensure completion of the project in accordance with the project schedule and to ensure that no additional costs are required for completion of work.
• Develop comprehensive understanding of project strategy and commitments including financial goals, scheduling, logistics, phasing, milestones, and inspections.
• Ensure assigned jobsite operations are in compliance with design/specifications, completion on schedule, within budget and to quality standards.
• Demonstrate and maintain effective and open dialogue with the project team regarding changes in work, job conditions, subcontractor relations and any deviation in the direction of the project.
• Work in partnership with project management to maintain an updated and accurate project schedule that reflects the changes in project status and that meets the cost and time requirements of the project.
• Run weekly meetings, including project and subcontractor meetings.
• Manage the RFI process; consisting of the creation of and suggestions on solutions to site issues and tracking them through close out.
• Exceed client expectations for each project by understanding client needs, wants, preferences and culture.
• Continuously promote positive subcontractor relations by dealing professionally and fairly with all subcontractors and vendors instilling this philosophy in project team.
• Maintain and review punch list process to ensure all are addressed and executed in a timely manner.
• Manage close out process and warranty responses with project manager. 

Qualifications and Skills 

• At least five years of relevant experience as a Superintendent, preferably in interior commercial general contracting
• Must have a proven record of managing complex projects in occupied spaces
• Capable of managing/coordinating multiple quick turnaround projects simultaneously
• Demonstrate proficiency in reading commercial construction plans and specifications
• 10-Hour OSHA Construction Safety and Health Certificate
• 4-Hour Supported Scaffold User Certificate  
• Willingness to travel upon request for 8-12 weeks within and out of state 

Computer Systems 

• Microsoft Office (Word, PowerPoint, Excel), Microsoft Project and Procore (preferred but not required)

Benefits

• Medical Insurance, Dental Insurance, and Vision Insurance
• Disability Insurance and Life Insurance
• 401K Match
• Employee Stock Ownership Program (ESOP)
• Living and Travel Reimbursement
• Business expenses and Mileage Reimbursement
• Performance-based bonus program

Salary Information

• $90,000 - $120,000

#LI-OnSite 

PURPOSE OF POSITION:

The Occupational Health Nurse oversees employee health case management and coordinates care with providers to support recovery and return to work after injury or illness. Reporting to EHS, this role collaborates with HR, Worker’s Comp, and site leadership. Responsibilities include administering first aid, assessing the need for further care or medical assessment, case management, audiometric scheduling, reviewing respirator medical questionnaire evaluations,  fit-for-duty evaluations, ergonomic assessments, and health education initiatives. The nurse will follow defined occupational health programs and policies. Prior experience in occupational health within manufacturing or field operations is required. Strong clinical judgment, organizational, and documentation skills are essential. This is an on-site role based in Jacksonville.

ESSENTIAL FUNCTIONS:

• Provide medical care, triage for injured/ill employees in the Jacksonville facilities
• Coordinate care, follow-up appointments, restrictions and return to work between employees, HR and local established occupational health providers.
• Participate in evaluations with EHS for work-relatedness determinations
• Coordinate medical monitoring related to noise exposure or respiratory protection
• Wellness program coordination with HR including development wellness educational campaigns

COMPETENCIES:

• Works effectively and communicates clearly with HR, EHS, Worker’s Comp coordinators, and leadership.
• Manages sensitive health or return-to-work discussions with professionalism and empathy.
• Manages multiple cases and administrative duties efficiently.
• Keeps current with occupational health best practices and emerging workplace health trends.
• Upholds ethical nursing standards and builds trust with employees and management.
• Responds effectively to changing environments, priorities, and health challenges.
• Promotes a culture of health and safety across the organization.
• Designs and delivers employee health and safety education programs.
• Acts as a liaison between workers, supervisors, and healthcare providers to promote health and wellness.

EDUCATION AND EXPERIENCE:

• Registered nurse licensed in one of the Nursing License Compact states
• Occupational health nurse certification including COHN, COHN-S and/or CM
• 3-5 years occupational health experience

• Detailed case management, excellent observational and triage skills
• Able to maintain composure and work effectively under emergency situations
• Strong knowledge of OSHA Recordkeeping standard and industrial health standards
• Employee health experience
• Able to conduct evaluations or assessments of work activities in facilities wearing PPE (safety shoes, safety glasses, gloves as needed)
• Current, certified Red Cross First Aid and AED trainer a plus
• Experience in ergonomic evaluations desired
• Exempt employees are expected to work as many hours as is necessary to complete their job responsibilities. This may require they work more than eight hours a day and more than five days or 40 hours per week. Thorough compliance knowledge

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

            Activities:         Sitting – 50%               Walking/Standing – 50%

            Lifting:             Continuously lift up to 50 lbs.

            Bending:          Must be able to bend, squat, and climb.

Vision:             Long periods of close work on computer screens

Mental Demands:       Interpret, analyze, research and handle multiple tasks simultaneously.

Environment:               Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

ABOUT THE ROLE 

In this role, you’ll support the classroom team in creating a safe, engaging environment where children can learn and grow. You’ll assist with daily activities, provide active supervision, and help bring the curriculum to life while ensuring a smooth, positive classroom experience. 

WHAT YOU WILL DO 

• Help create a safe, nurturing, and engaging classroom environment for all children  

• Support daily activities and curriculum implementation alongside the lead teacher  

• Always provide active supervision, ensuring safety and compliance with required ratios  

• Support children’s development through positive guidance, interaction, and play  

• Assist with classroom routines, organization, and communication with families, while supporting overall school operations 

Each day is an opportunity to make a positive impact on a child’s growth and early learning experience. 

WHAT WE’RE LOOKING FOR 

We’re seeking dependable, positive individuals who enjoy working with children and contributing to a supportive team environment. 

You’ll be a great fit if you: 

• Have a passion for working with young children  

• Bring a positive, patient, and supportive approach  

• Are dependable and show up ready to contribute each day  

• Work well as part of a collaborative team  

• Are open to learning, feedback, and growth  

• Adapt well in a fast-paced classroom environment 

Qualifications: 

• High school diploma or equivalent (GED) required. Coursework or degree in Early Childhood Education or related field preferred. 

• Previous experience working with young children in a childcare, preschool, or similar setting preferred. 

• Basic understanding of classroom procedures and willingness to learn state licensing and compliance requirements. 

• Must meet all state-specific education, certification (including CPR/First Aid, where required), licensing, and regulatory requirements, including the ability to pass a background check and complete ongoing professional development. 

• Effective communication skills and a collaborative approach to working with children, families, and team members. 

• Must be at least 18 years of age. 

WHAT YOU’LL GET 

• Competitive pay 

• Paid time off (PTO) and holiday pay  

• Discounted childcare  

• Medical, dental, and vision benefits  

• Option to purchase various voluntary insurance plans 

• 401(k) options  

• Ongoing leadership development and career growth opportunities 

The Role:

The Quality Assurance Analyst works with our Operations Partners to ensure we are in compliance with state and federal laws and regulations, and SoFi's policies and procedures. The QA Analyst serves as a Subject Matter Expert and will proactively support SoFi’s Loan and Banking Operation divisions in its QA function by sharing evaluation results, performance trends and gaps. 

What You’ll Do: 

• Manage the Quality Assurance Testing (QAT) analysis and process for assigned SoFi Operations business units

• Maintain forms, documents, and Standard Operating Procedures (SOP’s)

• Develop and implement a QAT strategy including focus areas; testing methodology, standards, and procedures, and frequency of testing (e.g., random and targeted testing on an as-needed basis)

• Apply an effective Quality Improvement Strategy (QIS) by identifying, addressing, and/or escalating issues to stakeholders and business unit leaders

• Deep understanding of processes within the product and recommend appropriate control points to ensure the safety and soundness of functionality

• Partner with PMO and Engineering on automation and enhancements to processes

• Assess project risks, identify contingency actions, and develop/manage a risk plan

• Communicate ongoing project health with key stakeholders and business leadership

• Monitor and manage staffing levels for QA processes

• Create detailed reporting for product and process performance and deliver results in the appropriate cadence 

• Establish and maintain an effective Feedback loop with stakeholders and business unit leaders

• Maintain an awareness of and act in accordance with team goals and business unit policies

• Support special projects and seek efficiencies within QA processes

• QA production support when necessary

What You’ll Need:

• Must have work experience in the financial industry, with a strong understanding of banking products

• Self-motivated and able to work independently, applying analytical skills required to manage multiple tasks

• Strong understanding of SoFi products assigned to along with compliance, operational, and risk mitigation

• Understanding of statistical and targeted loan sampling concepts

• Strong written and verbal communication skills

• Ability to work independently, self-motivated

• Ability to work and accomplish goals with minimal supervision

• Ability to multitask and manage competing priorities

• Must be detail-oriented with an ability to work in a fast-paced environment

• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)

Nice To Have:

• Experience in Investment Banking 

• Experience in the Mortgage Industry as a Mortgage Loan Officer or in Underwriting

• Experience in working with 3rd party vendors/partners in a Relationship Management capacity

• Consumer Quality Control or Credit Underwriting experience preferred

• Bachelor's degree is preferred, but a combination of education and experience may be considered in lieu of a degree

• Decision-making skills (experience making decisions, uncovering needs)

• 3+ years of working experience preferred in banking or credit union operations that provides a working knowledge of products, services, systems, operational policies and procedures, and regulatory compliance issues

PURPOSE OF POSITION: 

This role leads daily testing and inspection operations, ensures product conformance to UL standards and customer requirements, and supports quality, safety, delivery, and cost goals across all test areas. The supervisor manages test technicians, coordinates priorities with production, and drives consistent process execution across the value stream.

The Quality Control Supervisor is a fully onsite role based out of our Jacksonville location and will report into our Test & Inspection Manager.

First shift hours are 6:00am - 2:30pm.

ESSENTIAL FUNCTIONS:

• Lead daily activities of Test Technicians and Inspectors supporting various product lines within the site.
• Align testing and inspection tasks with the production schedule and communicated priorities.
• Ensure adherence to UL standards, customer specifications, electrical testing requirements, and company policies.
• Oversee testing processes including hipot, megger, torque checks, functional testing, continuity inspections, and other required verifications.
• Verify all testing logs, data sheets, inspection forms, and digital entries are accurate and complete.
• Support root cause investigations and corrective or preventative actions for test or quality issues.
• Train and mentor team members on test procedures, safety practices, documentation, and equipment usage.
• Coordinate with Production, Engineering, Project Management, and Materials teams to resolve test failures, part shortages, or missing documentation.
• Maintain test equipment readiness including calibration, safety checks, and proper storage.
• Monitor daily performance indicators including first-time quality, test throughput, retest rates, and downtime.
• Communicate risk conditions, schedule conflicts, and equipment concerns to the Test and Inspection Manager.
• Support continuous improvement activities through accurate data collection and participation in process reviews.

Note: This job description is not intended to be all-inclusive. Employee(s) may perform other related duties as assigned to meet the ongoing needs of the Company.

• Enforce escalation procedures for safety events, quality issues, and critical equipment failures.
• Manage workforce expectations related to attendance, conduct, performance, and company policies.
• Perform other duties assigned by the Test and Inspection Manager.

SUPERVISION OF PERSONNEL:

• QC Leads
• Team Coordinators
• QC Inspectors
• Test Technicians

COMPETENCIES:

1. Safety and Compliance • Safety Awareness, including electrical safety, PPE use, lockout requirements, and safe use of test equipment. • Compliance with UL testing and inspections requirements, standardized test procedures, and inspection checklists. • Consistent application of documented processes across all shifts.
2. Quality and Technical Expertise • Strong understanding of electrical testing, QC processes, inspection documentation, and test failure analysis. • High attention to detail during inspections, data entry, and test result validation. • Ability to identify nonconformances, support root cause actions, and maintain proper documentation.
3. Leadership and Teamwork • Clear guidance and direction for technicians and inspectors. • Effective collaboration with cross-functional teams. • Strong communication with test leads, QC leads, and production partners. • Skills in addressing conflict and supporting a positive work environment. • Coaching, mentoring, and supporting team development.
4. Operational and Problem-Solving Skills Ability to resolve production and testing issues quickly. • Strong prioritization and task organization to maintain testing throughput. • Accountability for schedule adherence, quality performance, and consistent process execution. • Adaptability to shifting priorities or unplanned challenges.

Note: This job description is not intended to be all-inclusive. Employee(s) may perform other related duties as assigned to meet the ongoing needs of the Company.

1. Growth and Development • Support training for new hires and existing team members. • Proactive approach to continuous improvement and professional development. • Commitment to improving test processes, documentation, and safe work practices.

Key Performance Indicators (KPIs): • Safety: Recordable events, near misses, PPE adherence, test cabinet safety compliance. • Quality: First-time pass rate, test failure accuracy, documentation completeness, rework reduction. • Delivery: On-time testing performance, test throughput, bottleneck reduction. • Cost: Overtime control, reduction in retest hours, calibration readiness, equipment care.

EDUCATION AND EXPERIENCE:

• Technical Degree (Associates or BS) or Certification preferred; or 5 years’ experience in relevant manufacturing field.
• At least 2 years of direct supervisory experience with production, engineering, warehouse and quality functions in a manufacturing/plant environment
• Considerable experience with Measuring and Test Equipment is
• Advanced proficiency of Microsoft Office applications (Access, Outlook, Excel and PowerPoint)
• Lean Manufacturing and process improvement preferred
• Prior experience with ETQ Reliance and/or Infor (Syteline) ERP systems is a plus.
• Previous experience in manufacturing or production preferred.
• Thorough compliance knowledge for ISO 9001, NFPA, UL, and CSA

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

Activities: Sitting – 30% Walking/Standing – 70%

Lifting: Continuously lift up to 50 lbs.

Bending: Must be able to bend, squat, and climb.

Vision: Long periods of close work on computer screens, small fonts and fine print on drawings and ability to see small or detailed items.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

PURPOSE OF POSITION: 

This role leads daily testing and inspection operations, ensures product conformance to UL standards and customer requirements, and supports quality, safety, delivery, and cost goals across all test areas. The supervisor manages test technicians, coordinates priorities with production, and drives consistent process execution across the value stream.

The Quality Control Supervisor is a fully onsite role based out of our Jacksonville location and will report into our Test & Inspection Manager.

Second shift hours are 3pm - 11:30pm.

ESSENTIAL FUNCTIONS:

• Lead daily activities of Test Technicians and Inspectors supporting various product lines within the site.
• Align testing and inspection tasks with the production schedule and communicated priorities.
• Ensure adherence to UL standards, customer specifications, electrical testing requirements, and company policies.
• Oversee testing processes including hipot, megger, torque checks, functional testing, continuity inspections, and other required verifications.
• Verify all testing logs, data sheets, inspection forms, and digital entries are accurate and complete.
• Support root cause investigations and corrective or preventative actions for test or quality issues.
• Train and mentor team members on test procedures, safety practices, documentation, and equipment usage.
• Coordinate with Production, Engineering, Project Management, and Materials teams to resolve test failures, part shortages, or missing documentation.
• Maintain test equipment readiness including calibration, safety checks, and proper storage.
• Monitor daily performance indicators including first-time quality, test throughput, retest rates, and downtime.
• Communicate risk conditions, schedule conflicts, and equipment concerns to the Test and Inspection Manager.
• Support continuous improvement activities through accurate data collection and participation in process reviews.

Note: This job description is not intended to be all-inclusive. Employee(s) may perform other related duties as assigned to meet the ongoing needs of the Company.

• Enforce escalation procedures for safety events, quality issues, and critical equipment failures.
• Manage workforce expectations related to attendance, conduct, performance, and company policies.
• Perform other duties assigned by the Test and Inspection Manager.

SUPERVISION OF PERSONNEL:

• QC Leads
• Team Coordinators
• QC Inspectors
• Test Technicians

COMPETENCIES:

1. Safety and Compliance • Safety Awareness, including electrical safety, PPE use, lockout requirements, and safe use of test equipment. • Compliance with UL testing and inspections requirements, standardized test procedures, and inspection checklists. • Consistent application of documented processes across all shifts.
2. Quality and Technical Expertise • Strong understanding of electrical testing, QC processes, inspection documentation, and test failure analysis. • High attention to detail during inspections, data entry, and test result validation. • Ability to identify nonconformances, support root cause actions, and maintain proper documentation.
3. Leadership and Teamwork • Clear guidance and direction for technicians and inspectors. • Effective collaboration with cross-functional teams. • Strong communication with test leads, QC leads, and production partners. • Skills in addressing conflict and supporting a positive work environment. • Coaching, mentoring, and supporting team development.
4. Operational and Problem-Solving Skills Ability to resolve production and testing issues quickly. • Strong prioritization and task organization to maintain testing throughput. • Accountability for schedule adherence, quality performance, and consistent process execution. • Adaptability to shifting priorities or unplanned challenges.

Note: This job description is not intended to be all-inclusive. Employee(s) may perform other related duties as assigned to meet the ongoing needs of the Company.

1. Growth and Development • Support training for new hires and existing team members. • Proactive approach to continuous improvement and professional development. • Commitment to improving test processes, documentation, and safe work practices.

Key Performance Indicators (KPIs): • Safety: Recordable events, near misses, PPE adherence, test cabinet safety compliance. • Quality: First-time pass rate, test failure accuracy, documentation completeness, rework reduction. • Delivery: On-time testing performance, test throughput, bottleneck reduction. • Cost: Overtime control, reduction in retest hours, calibration readiness, equipment care.

EDUCATION AND EXPERIENCE:

• Technical Degree (Associates or BS) or Certification preferred; or 5 years’ experience in relevant manufacturing field.
• At least 2 years of direct supervisory experience with production, engineering, warehouse and quality functions in a manufacturing/plant environment
• Considerable experience with Measuring and Test Equipment is
• Advanced proficiency of Microsoft Office applications (Access, Outlook, Excel and PowerPoint)
• Lean Manufacturing and process improvement preferred
• Prior experience with ETQ Reliance and/or Infor (Syteline) ERP systems is a plus.
• Previous experience in manufacturing or production preferred.
• Thorough compliance knowledge for ISO 9001, NFPA, UL, and CSA

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

Activities: Sitting – 30% Walking/Standing – 70%

Lifting: Continuously lift up to 50 lbs.

Bending: Must be able to bend, squat, and climb.

Vision: Long periods of close work on computer screens, small fonts and fine print on drawings and ability to see small or detailed items.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

Position Summary

The Accounts Payable Specialist is responsible for performing basic accounting functions which require knowledge of accounts payable to print, review, reconcile and to allocate to job costs and vouchers into the accounting system expense reports and UPS weekly voucher billings, LTL freight invoices in a multi-site system. In this role you will also help with various audits, month-end and year-end close (as needed).

Key Responsibilities

• Review vendor invoices, match to purchase orders and packing slips, research and resolve discrepancies, and voucher into the accounting system.
• Reconcile and post accounts payable batches in accounting system.
• Print, review, reconcile, allocate to job costs, and voucher into the accounting system expense reports for field service jobs.
• Reconcile and voucher weekly UPS billings into the accounting system.
• Review and voucher LTL freight invoices, both internal and intercompany, into the accounting system.
• Review and voucher multi-site utility invoices into the accounting system.
• Assist purchasing department employees with transactions when required.
• Print and obtain authorized signatures on all accounts’ payable checks.
• Upload all AP documents to electronic filing system.
• Assist with month end and year end close as requested.
• Assist with various audits as requested.

Supervision of Personnel

• This role will not be responsible for supervision/management of other people.

Qualifications

• High School Diploma or GED required
• 2+ years of administrative support experience in an accounting-related role within a manufacturing, industrial, or site-based environment.
• Excellent written and verbal communication skills, with the ability to translate complex financial data into clear, actionable insights for non-finance stakeholders.
• High level of personal effectiveness with strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced onsite environment
• Strong understanding of accounting principles (GAAP) and their application within the Accounts Payable function.
• Demonstrated experience supporting cash flow management, payment forecasting, and working capital optimization.
• Knowledge of internal controls, audit compliance, and financial policies related to Accounts Payable operations.
• Proven ability to identify and implement process improvements, automation initiatives, and financial efficiencies within AP processes.
• Proficiency in ERP systems and accounting software (such as Infor SyteLine, SAP, Oracle, NetSuite, or similar financial systems).
• Demonstrated high level of ethical conduct, integrity, and professionalism in handling confidential financial and operational information
• Advanced proficiency in Microsoft Excel and strong working knowledge of Microsoft Office applications (e.g., Outlook, Word, PowerPoint), with demonstrated experience utilizing ERP and other accounting/financial systems to support reporting, analysis, and day-to-day financial operations.

Preferred

• 2+ years of progressive accounting experience, preferably within a manufacturing, industrial, or site-based environment, with demonstrated responsibility within Accounts Payable processes.

Location

• The position is a 100% on-site role in our Jacksonville, Florida facility, but may require up to 10% travel to IEM facilities, supplier sites, compliance audits, team off-sites or conferences. This position is not available for California residents.

IEM is currently seeking an EHS Specialist for our Jacksonville, FL, specifically for our second shift, and will report to the EHS Manager. The EHS Specialist is responsible for supporting and advancing environmental, health, and safety programs within a manufacturing environment. This role ensures compliance with OSHA regulations and internal safety standards while proactively identifying opportunities to improve workplace safety and environmental performance.

The EHS Specialist partners with operations, quality, and leadership teams to implement effective safety initiatives, conduct investigations, deliver training, and drive continuous improvement in safety culture. This role requires strong regulatory knowledge, analytical skills, and the ability to manage multiple projects in a fast-paced manufacturing environment. Occasional travel (<10%) may be required.

Please note: Second shift hours are from 3:00pm to 11:30pm ET. This position requires 100% in-office presence in our Jacksonville, FL offices and does not offer remote work.  

Key Responsibilities

• Support the development, implementation, and continuous improvement of facility EHS programs and initiatives.
• Conduct routine and compliance-driven safety inspections including cranes, emergency eyewash/showers, forklifts, and other regulated equipment. Track audit findings and ensure timely corrective actions and closure.
• Lead or support incident investigations, root cause analysis, and corrective action implementation to prevent recurrence.
• Perform Job Safety Analyses (JSAs), risk assessments, and PPE hazard assessments for new equipment, processes, and operational changes.
• Develop and deliver EHS training programs, including new hire orientation, regulatory training, and refresher safety courses.
• Maintain and update facility emergency response plans, evacuation maps, and emergency preparedness programs.
• Manage and maintain the chemical inventory system and Safety Data Sheet (SDS) database, ensuring compliance with Globally Harmonized System (GHS) standards.
• Collaborate with cross-functional teams to identify safety risks and implement practical engineering or administrative controls.
• Support regulatory compliance activities including OSHA requirements, recordkeeping, and environmental reporting where applicable.
• Analyze safety metrics, inspection data, and incident trends to identify improvement opportunities and recommend corrective actions.
• Assist with internal and external EHS audits and support the implementation of corrective actions.
• Support and promote a strong safety culture through employee engagement, communication, and leadership support.
• The candidate will be expected to perform additional duties as assigned to support the team and organization. 

Ideal Candidate Profile

• Strong knowledge of OSHA regulations and general manufacturing safety standards
• Excellent organizational skills with strong attention to detail and ability to manage multiple priorities
• Strong analytical and problem-solving abilities
• Effective written and verbal communication skills
• Ability to influence and collaborate with cross-functional teams
• Proficiency in Microsoft Office Suite, particularly Excel
• Ability to identify process improvements and implement practical solutions
• Strong interpersonal skills with the ability to navigate conflict professionally
• Ability to present safety information effectively to diverse audiences
• High level of professionalism, integrity, and accountability
• Self-motivated with strong follow-through and ownership of responsibilities
• Spanish language proficiency preferred

Qualifications:

• Bachelor’s degree in Environmental Health & Safety, Occupational Safety, Environmental Science, Industrial Hygiene, or a related field preferred.
• 3–7 years of EHS experience, preferably within a manufacturing or industrial environment.
• Working knowledge of OSHA regulations, hazard analysis, incident investigation, and safety program implementation.
• Experience with safety management systems, regulatory compliance, and EHS training programs preferred.
• Professional certifications such as ASP, CSP, CHST, or equivalent are a plus.
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization 

Compensation offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. 

Location: Jacksonville, Florida

Reports To: Senior HR Manager           

PURPOSE OF POSITION:

The Human Resources Supervisor is responsible for managing the day-to-day HR operations of their assigned plant. This role supports and partners with plant leadership to implement HR policies, programs, and initiatives in alignment with company objectives and compliance requirements. The HR Supervisor provides guidance on employee relations, staffing, performance management, and compliance with employment laws and regulations. This position reports directly to the Senior Human Resources Manager. Duties include employee relations, handling employee inquiries, and supporting HR Shared Services, benefits administration, onboarding, orientation, employment authorization management, and compliance.

Please note: This position requires in-office presence. Only candidates local to Jacksonville, FL area will be considered.

ESSENTIAL FUNCTIONS:

• Oversee daily HR functions and operations at the plant level, ensuring consistent application of company policies and procedures.
• Partner with plant leadership to support workforce planning, employee engagement, and talent development initiatives.
• Provide coaching and support to managers and employees on HR-related matters including performance management, conflict resolution, and employee relations.
• Administer HR programs such as onboarding, orientation, employee recognition, and exit processes.
• Ensure legal compliance with all federal, state, and local labor laws and regulations.
• Maintain accurate and up-to-date employee records and HRIS data.
• Investigate and resolve employee complaints or concerns in a timely and professional manner.
• Support recruitment efforts by coordinating interviews, job postings, and working with Talent Acquisition as needed.
• Participate in internal audits and support compliance and safety initiatives.
• Generate HR reports, metrics, and presentations for company and corporate leadership as required.
• Promote a positive, inclusive, and safe work environment aligned with company culture and values.
• Perform other duties and projects assigned by Manager.

COMPETENCIES:

• Ethical Conduct.
• Communication Proficiency.
• Attention to Detail.
• Responsive and Approachable.
• Organizational and Time Management Skills.
• Strong Sense of Urgency.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 6+ years of HR generalist in a supervisory position, preferably in manufacturing or an industrial setting.
• Strong knowledge of HR laws, regulations, and best practices.
• Must be bilingual (English/Spanish). Excellent verbal and written communication skills.
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Able to work in a collaborative environment and contribute to team goals.
• Ability to prioritize tasks.
• Ability to act with integrity, professionalism, and confidentiality.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s HRIS and associated systems. Familiarity with ADP and/or UKG a plus.

PHYSICAL/MENTAL/ENVIRONMENTAL:

• Physical Demands:
  •   Activities:  Sitting – 90% Walking/Standing – 10%.
  •   Lifting: Must be able to lift up to 15lbs.
  •   Vision:  Long periods of close work on computer screen.
• Mental Demands: Interpret, analyze, research, and manage multiple tasks simultaneously.
• Environment: Climate controlled office space.

Position Summary

The Lead R&D Engineer is responsible for managing group engineers and leading the design and validation of new low voltage power distribution products. This role includes performing and overseeing complex projects that require extensive 3D modeling and 2D drafting while ensuring design accuracy and alignment with project requirements. The Lead R&D Engineer facilitates the development of innovative products that meet industry standards, regulatory requirements, and customer needs while optimizing performance, manufacturability, and cost. Additionally, the Lead R&D Engineer directly manages engineers and collaborates with the Engineering Manager to proactively identify and address project and personnel challenges, ensuring successful outcomes.

Key Responsibilities

•  Lead the design, analysis, and validation of new medium voltage power distribution products, including metal clad and metal enclosed switchgear, and related components.
• Responsible for managing and mentoring engineers and designers, providing career guidance, constructive feedback, tracking project timelines, and ensuring quality and efficiency in deliverables.
•  Working closely with the Engineering Manager to identify issues quickly and ensure they are addressed in an appropriate and timely manner.
•  Driving group on time performance while minimizing design errors for NPI project deliverables.
• Leading the development of mechanical designs to meet NPI project-specific requirements.
• Conducting peer reviews and providing constructive feedback to team engineers to improve design quality and ensure alignment with project goals.
•  Mentoring and supervising group engineers and designers to foster team growth and ensure efficient workflow in a collaborative environment.

New Process Implementation (NPI):

• Ensure NPI projects comply with customer specifications, industry standards, manufacturability, and internal quality benchmarks.
• Track project metrics such as TTM, design errors, and revision cycles to areas for improvement with the engineering manager.

Technical Leadership and Mentorship:

•  Foster a culture of innovation and continuous improvement within the team.
• Provide guidance and mentorship to team members, promoting professional growth.
• Resolve team conflicts to maintain a productive working environment.
• Assist in training team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards.
•  Provide constructive feedback during peer reviews to improve the team's technical output.

Collaboration and Support:

•  Facilitate communication between design and manufacturing teams to align processes.
• Establish a feedback loop with manufacturing engineers to optimize designs for manufacturability and to adjust design standards.
• Act as a point of contact for technical inquiries for the operations team.
• Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes.

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a related field, MSME is preferred.
•  10+ years of experience in R&D, product development, or a related field within the power distribution industry.
• Demonstrated track record of leading successful engineering projects and developing new technologies.
• Experience in medium voltage power distribution systems, including electrical, thermal, and mechanical considerations.
• Experience in leadership and mentoring and fostering a culture of innovation and continuous improvement.
• Experience working in a design-to-order or custom engineering environment is strongly preferred.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment.
• Familiarity with low voltage switchgear, panelboards, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving abilities.
•  Proficiency with SolidWorks, AutoCAD, or similar; CFD (Computer Fluid Dynamics) or Finite Element Analysis (FEA) experience is a plus.
• Knowledge of IEEE/ANSI C37.20.2, C37.04, C37.06, C37.09; CSA C22.2 No. 31-M89; EEMAC G8-3.2 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Location

This position is available in multiple locations, including Franklin (TN), Tualatin (OR), OR Jacksonville (FL).

Position Summary

The Lead R&D Engineer is responsible for managing group engineers and leading the design and validation of new low voltage power distribution products. This role includes performing and overseeing complex projects that require extensive 3D modeling and 2D drafting while ensuring design accuracy and alignment with project requirements. The Lead R&D Engineer facilitates the development of innovative products that meet industry standards, regulatory requirements, and customer needs while optimizing performance, manufacturability, and cost. Additionally, the Lead R&D Engineer directly manages engineers and collaborates with the Engineering Manager to proactively identify and address project and personnel challenges, ensuring successful outcomes.

Key Responsibilities

•  Lead the design, analysis, and validation of new medium voltage power distribution products, including metal clad and metal enclosed switchgear, and related components.
• Responsible for managing and mentoring engineers and designers, providing career guidance, constructive feedback, tracking project timelines, and ensuring quality and efficiency in deliverables.
•  Working closely with the Engineering Manager to identify issues quickly and ensure they are addressed in an appropriate and timely manner.
•  Driving group on time performance while minimizing design errors for NPI project deliverables.
• Leading the development of mechanical designs to meet NPI project-specific requirements.
• Conducting peer reviews and providing constructive feedback to team engineers to improve design quality and ensure alignment with project goals.
•  Mentoring and supervising group engineers and designers to foster team growth and ensure efficient workflow in a collaborative environment.

New Process Implementation (NPI):

• Ensure NPI projects comply with customer specifications, industry standards, manufacturability, and internal quality benchmarks.
• Track project metrics such as TTM, design errors, and revision cycles to areas for improvement with the engineering manager.

Technical Leadership and Mentorship:

•  Foster a culture of innovation and continuous improvement within the team.
• Provide guidance and mentorship to team members, promoting professional growth.
• Resolve team conflicts to maintain a productive working environment.
• Assist in training team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards.
•  Provide constructive feedback during peer reviews to improve the team's technical output.

Collaboration and Support:

•  Facilitate communication between design and manufacturing teams to align processes.
• Establish a feedback loop with manufacturing engineers to optimize designs for manufacturability and to adjust design standards.
• Act as a point of contact for technical inquiries for the operations team.
• Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes.

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a related field, MSME is preferred.
•  10+ years of experience in R&D, product development, or a related field within the power distribution industry.
• Demonstrated track record of leading successful engineering projects and developing new technologies.
• Experience in medium voltage power distribution systems, including electrical, thermal, and mechanical considerations.
• Experience in leadership and mentoring and fostering a culture of innovation and continuous improvement.
• Experience working in a design-to-order or custom engineering environment is strongly preferred.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment.
• Familiarity with low voltage switchgear, panelboards, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving abilities.
•  Proficiency with SolidWorks, AutoCAD, or similar; CFD (Computer Fluid Dynamics) or Finite Element Analysis (FEA) experience is a plus.
• Knowledge of IEEE/ANSI C37.20.2, C37.04, C37.06, C37.09; CSA C22.2 No. 31-M89; EEMAC G8-3.2 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Location

This position is available in multiple locations, including Franklin (TN), Tualatin (OR), OR Jacksonville (FL).

Position Summary

The Lead R&D Engineer is responsible for managing group engineers and leading the design and validation of new low voltage power distribution products. This role includes performing and overseeing complex projects that require extensive 3D modeling and 2D drafting while ensuring design accuracy and alignment with project requirements. The Lead R&D Engineer facilitates the development of innovative products that meet industry standards, regulatory requirements, and customer needs while optimizing performance, manufacturability, and cost. Additionally, the Lead R&D Engineer directly manages engineers and collaborates with the Engineering Manager to proactively identify and address project and personnel challenges, ensuring successful outcomes.

Key Responsibilities

•  Lead the design, analysis, and validation of new medium voltage power distribution products, including metal clad and metal enclosed switchgear, and related components.
• Responsible for managing and mentoring engineers and designers, providing career guidance, constructive feedback, tracking project timelines, and ensuring quality and efficiency in deliverables.
•  Working closely with the Engineering Manager to identify issues quickly and ensure they are addressed in an appropriate and timely manner.
•  Driving group on time performance while minimizing design errors for NPI project deliverables.
• Leading the development of mechanical designs to meet NPI project-specific requirements.
• Conducting peer reviews and providing constructive feedback to team engineers to improve design quality and ensure alignment with project goals.
•  Mentoring and supervising group engineers and designers to foster team growth and ensure efficient workflow in a collaborative environment.

New Process Implementation (NPI):

• Ensure NPI projects comply with customer specifications, industry standards, manufacturability, and internal quality benchmarks.
• Track project metrics such as TTM, design errors, and revision cycles to areas for improvement with the engineering manager.

Technical Leadership and Mentorship:

•  Foster a culture of innovation and continuous improvement within the team.
• Provide guidance and mentorship to team members, promoting professional growth.
• Resolve team conflicts to maintain a productive working environment.
• Assist in training team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards.
•  Provide constructive feedback during peer reviews to improve the team's technical output.

Collaboration and Support:

•  Facilitate communication between design and manufacturing teams to align processes.
• Establish a feedback loop with manufacturing engineers to optimize designs for manufacturability and to adjust design standards.
• Act as a point of contact for technical inquiries for the operations team.
• Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes.

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a related field, MSME is preferred.
•  10+ years of experience in R&D, product development, or a related field within the power distribution industry.
• Demonstrated track record of leading successful engineering projects and developing new technologies.
• Experience in medium voltage power distribution systems, including electrical, thermal, and mechanical considerations.
• Experience in leadership and mentoring and fostering a culture of innovation and continuous improvement.
• Experience working in a design-to-order or custom engineering environment is strongly preferred.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment.
• Familiarity with low voltage switchgear, panelboards, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving abilities.
•  Proficiency with SolidWorks, AutoCAD, or similar; CFD (Computer Fluid Dynamics) or Finite Element Analysis (FEA) experience is a plus.
• Knowledge of IEEE/ANSI C37.20.2, C37.04, C37.06, C37.09; CSA C22.2 No. 31-M89; EEMAC G8-3.2 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Location

This position is available in multiple locations, including Franklin (TN), Tualatin (OR), OR Jacksonville (FL).

Position Summary

The Lead R&D Engineer is responsible for managing group engineers and leading the design and validation of new medium voltage power distribution products. This role includes performing and overseeing complex projects that require extensive 3D modeling and 2D drafting while ensuring design accuracy and alignment with project requirements. The Lead R&D Engineer facilitates the development of innovative products that meet industry standards, regulatory requirements, and customer needs while optimizing performance, manufacturability, and cost. Additionally, the Lead R&D Engineer directly manages engineers and collaborates with the Engineering Manager to proactively identify and address project and personnel challenges, ensuring successful outcomes.

Key Responsibilities

•  Lead the design, analysis, and validation of new medium voltage power distribution products, including metal clad and metal enclosed switchgear, and related components.
•  Responsible for managing and mentoring engineers and designers, providing career guidance, constructive feedback, tracking project timelines, and ensuring quality and efficiency in deliverables.
•  Working closely with the Engineering Manager to identify issues quickly and ensure they are addressed in an appropriate and timely manner.
• Driving group on time performance while minimizing design errors for NPI project deliverables.
•  Leading the development of mechanical designs to meet NPI project-specific requirements.
• Conducting peer reviews and providing constructive feedback to team engineers to improve design quality and ensure alignment with project goals.
• Mentoring and supervising group engineers and designers to foster team growth and ensure efficient workflow in a collaborative environment.

New Process Implementation (NPI):

• Ensure NPI projects comply with customer specifications, industry standards, manufacturability, and internal quality benchmarks.
• Track project metrics such as TTM, design errors, and revision cycles to areas for improvement with the engineering manager.

Technical Leadership and Mentorship:

•  Foster a culture of innovation and continuous improvement within the team.
• Provide guidance and mentorship to team members, promoting professional growth.
• Resolve team conflicts to maintain a productive working environment.
• Assist in training team members in best practices for 3D SolidWorks modeling, 2D AutoCAD drafting, and compliance with design standards.
•  Provide constructive feedback during peer reviews to improve the team's technical output.

Collaboration and Support:

•  Facilitate communication between design and manufacturing teams to align processes.
•  Establish a feedback loop with manufacturing engineers to optimize designs for manufacturability and to adjust design standards.
• Act as a point of contact for technical inquiries for the operations team.
•  Facilitate communication and collaboration across multiple engineering and manufacturing sites to align expectations and processes.

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering or a related field, MSME is preferred.
•  10+ years of experience in R&D, product development, or a related field within the power distribution industry.
• Demonstrated track record of leading successful engineering projects and developing new technologies.
• Experience in medium voltage power distribution systems, including electrical, thermal, and mechanical considerations.
• Experience in leadership and mentoring and fostering a culture of innovation and continuous improvement.
• Experience working in a design-to-order or custom engineering environment is strongly preferred.
• Ability to manage multiple projects and prioritize tasks effectively in a fast-paced environment.
• Familiarity with low voltage switchgear, panelboards, utility systems, or the power industry is preferred.
• Proficiency in sheet metal design, including manufacturability and cost optimization.
• Strong attention to detail, analytical thinking, and problem-solving abilities.
•  Proficiency with SolidWorks, AutoCAD, or similar; CFD (Computer Fluid Dynamics) or Finite Element Analysis (FEA) experience is a plus.
• Knowledge of IEEE/ANSI C37.20.2, C37.04, C37.06, C37.09; CSA C22.2 No. 31-M89; EEMAC G8-3.2 design guidelines and NFPA70E are desirable.
• Strong communication skills, both written and verbal, with the ability to collaborate across teams.

Location

This position is available in multiple locations, including Franklin (TN), Tualatin (OR), Jacksonville (FL).

Job Summary:

The Operations Manager is responsible for end-to-end ownership of the production value stream, driving operational performance, efficiency, and continuous improvement while ensuring alignment with strategic objectives and customer expectations.

This role is accountable for meeting key performance indicators (KPIs) related to safety, quality, delivery, cost, and efficiency while fostering a data-driven, bottom-up problem-solving culture. They will lead a cross-functional production team, ensuring that workflow optimization, resource utilization, and Lean manufacturing principles are effectively applied to drive operational excellence.

This position collaborates closely with Planning, Materials, Quality, Engineering, and Maintenance to optimize processes, resolve bottlenecks, and implement continuous improvement initiatives that support long-term business growth.

Second Shift: 3pm - 11:30pm

Essential Functions:

• KPI Ownership & Performance Management: Own, monitor, and drive improvement in key performance indicators (KPIs) including on-time delivery (OTD), first-pass yield (FPY), defects per unit (DPU), safety incidents, and cost efficiency within the value stream.
• Lead Daily Operations: Oversee daily production activities, ensuring work is executed safely, efficiently, and in alignment with production schedules, quality standards, and operational goals.
• Team Leadership & Accountability: Manage and develop a cross-functional team including production, quality, materials, and maintenance. Set expectations, provide coaching, and ensure accountability at all levels.
• Production Scheduling & Efficiency: Partner with Production Planning and Materials teams to align demand with capacity, ensuring a balanced workflow, efficient material usage, and optimized labor deployment.
• Data-Driven Problem Solving: Lead root cause analysis and corrective actions for operational issues, using tools such as Pareto analysis, A3 problem-solving, and process mapping to drive improvements.
• Continuous Improvement & Lean Implementation: Champion Lean manufacturing principles, eliminating waste and driving efficiency through 5S, Kaizen, Standard Work, and Value Stream Mapping (VSM) initiatives.
• Cross-Functional Collaboration: Work closely with Engineering, Quality, and Maintenance teams to identify and resolve design, process, or equipment issues affecting production.
• Compliance & Safety: Ensure adherence to safety policies, quality standards, and regulatory requirements. Champion a culture of zero injuries and high-quality production.

Qualifications:

Education & Experience:

• Preferred: Bachelor’s degree in Engineering, Operations Management, Business, Industrial Technology, or a related field.
• Minimum Required: 3-5 years of experience in manufacturing leadership, such as Production Supervisor, Manufacturing Manager, or Value Stream Leadership roles.
• Proven track record of improving KPIs (e.g., cycle time reduction, FPY improvements, DPU reductions, or cost-saving initiatives).

Certifications (Preferred, but Not Required):

• Lean Six Sigma Green Belt (or higher) preferred.
• Project Management Professional (PMP) certification is a plus.
• APICS, CPIM, or other supply chain-related certification is a plus for materials-heavy value streams.

Skills & Competencies:

• Leadership & Team Development: Proven ability to develop, coach, and manage cross-functional teams, ensuring accountability and engagement.
• Data-Driven Problem-Solving: Strong analytical and critical thinking skills with experience in using KPIs, root cause analysis, and Lean tools to drive decision-making.
• Process Optimization: Hands-on experience in Lean manufacturing, value stream mapping, waste elimination, and production workflow optimization.
• Communication & Stakeholder Engagement: Ability to communicate effectively with shop floor teams, peers, and senior leadership, ensuring alignment across the organization.
• Time Management & Prioritization: Strong ability to manage multiple priorities, meet deadlines, and drive results in a fast-paced environment.
• Technical Proficiency: Experience with ERP/MRP systems (INFOR/Syteline a plus), Tableau, and Microsoft Office (Excel, PowerPoint, Word) for reporting and data analysis.

Job Summary

The Operations Supervisor is a first-line people leader responsible for overseeing the day-to-day execution of a defined production area (e.g., Framing, Assembly, Integration, Test, or Fabrication). The WCS ensures that all teams operate safely, meet takt time and schedule targets, and deliver high-quality output in alignment with KPIs. This role manages multiple Team Leads and Operators and partners closely with the Operations Manager to identify constraints, support continuous improvement, and maintain flow across the work center.

Please note: This position requires 100% in-office presence in our Jacksonville locations and does not offer remote work.

First shift hours are 6:00am - 2:30pm EST. 

Essential Functions

• Lead daily execution of production activities in the assigned work center to meet or exceed safety, quality, delivery, and efficiency targets.
• Supervise, coach, and evaluate Team Leads and Operators, fostering a culture of accountability, safety, and teamwork.
• Ensure adherence to daily build schedules and takt time; escalate risks to production targets to the Operations Manager.
• Monitor and track performance against key metrics (output, defects, rework, attendance, downtime) and lead Tier 1 daily management meetings.
• Coordinate with Planning, Materials, Quality, and Maintenance to ensure work center readiness (materials, tools, documents, etc.).
• Enforce safety protocols, 5S practices, standard work, and compliance with operational policies.
• Support onboarding, cross-training, and upskilling of team members in partnership with Learning & Development.
• Lead or support root cause analysis (RCA) and corrective action implementation for issues impacting quality, delivery, or safety.

Qualifications

• Bachelor’s in Operations Management, Industrial Engineering, Supply Chain or a related degree. At least two years of additional relative experience, including demonstrated leadership, in lieu of a degree will also be considered.
• 3-7 years of experience in a manufacturing or production environment, including 1+ years in a formal or informal leadership role.
• Experience with takt time, standard work, visual management, and daily tier meetings.
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization
• Proficiency in basic digital tools (ERP, Excel, production dashboards).
• Strong people leadership, communication, and problem-solving skills.

Preferred Skills

• Coaching & performance management
• Root cause analysis (5 Whys, fishbone, etc.)
• Conflict resolution & feedback
• Understanding of Lean, 5S, and visual factory principles
• Ability to prioritize in a fast-paced production environment
• Spanish and/or Portuguese language skills are a plus.

Job Summary

The Operations Supervisor is a first-line people leader responsible for overseeing the day-to-day execution of a defined production area (e.g., Framing, Assembly, Integration, Test, or Fabrication). The WCS ensures that all teams operate safely, meet takt time and schedule targets, and deliver high-quality output in alignment with KPIs. This role manages multiple Team Leads and Operators and partners closely with the Operations Manager to identify constraints, support continuous improvement, and maintain flow across the work center.

Please note: This position requires 100% in-office presence in our Jacksonville locations and does not offer remote work.

Second shift hours are 3:00pm - 11:30pm EST. 

Essential Functions

• Lead daily execution of production activities in the assigned work center to meet or exceed safety, quality, delivery, and efficiency targets.
• Supervise, coach, and evaluate Team Leads and Operators, fostering a culture of accountability, safety, and teamwork.
• Ensure adherence to daily build schedules and takt time; escalate risks to production targets to the Operations Manager.
• Monitor and track performance against key metrics (output, defects, rework, attendance, downtime) and lead Tier 1 daily management meetings.
• Coordinate with Planning, Materials, Quality, and Maintenance to ensure work center readiness (materials, tools, documents, etc.).
• Enforce safety protocols, 5S practices, standard work, and compliance with operational policies.
• Support onboarding, cross-training, and upskilling of team members in partnership with Learning & Development.
• Lead or support root cause analysis (RCA) and corrective action implementation for issues impacting quality, delivery, or safety.

Qualifications

• Bachelor’s in Operations Management, Industrial Engineering, Supply Chain or a related degree. At least two years of additional relative experience, including demonstrated leadership, in lieu of a degree will also be considered.
• 3-7 years of experience in a manufacturing or production environment, including 1+ years in a formal or informal leadership role.
• Experience with takt time, standard work, visual management, and daily tier meetings.
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization
• Proficiency in basic digital tools (ERP, Excel, production dashboards).
• Strong people leadership, communication, and problem-solving skills.

Preferred Skills

• Coaching & performance management
• Root cause analysis (5 Whys, fishbone, etc.)
• Conflict resolution & feedback
• Understanding of Lean, 5S, and visual factory principles
• Ability to prioritize in a fast-paced production environment
• Spanish and/or Portuguese language skills are a plus.

Position Summary:

IEM is currently seeking a Manufacturing Engineer (Senior-level) for our Jacksonville, FL location and will report into the Senior Manager of Manufacturing Engineering. The Manufacturing Engineer (Senior-level) is a key technical leader responsible for driving strategic initiatives and delivering robust, scalable, and cost-effective manufacturing solutions. This role oversees the development, optimization, and support of advanced manufacturing processes, with a focus on operational excellence, automation, and continuous improvement. The Manufacturing Engineer (Senior-level) will lead cross-functional efforts to implement cutting-edge technologies, ensure regulatory compliance, and achieve world-class performance in quality, safety, and throughput. This position demands deep expertise in Lean, Six Sigma, process validation, and smart manufacturing systems, as well as strong leadership and mentoring capabilities.

Key Responsibilities:

• Lead the design, development, and deployment of advanced manufacturing processes and production systems across new and existing product lines.
• Drive automation and Industry 4.0 initiatives to enable smart, data-driven manufacturing and improve operational agility.
• Serve as the technical authority in cross-functional teams involving operations, quality, R&D, and supply chain to ensure product manufacturability, scalability, and cost-effectiveness.
• Facilitate and lead high-impact kaizen events, root cause investigations (RCA), and the implementation of corrective/preventive actions (CAPA).
• Develop and maintain comprehensive documentation including process flow diagrams, SOPs, work instructions, and training guides to ensure consistency and compliance.
• Optimize production line layouts, material flow, and takt time using Lean methodologies to increase efficiency and reduce waste.
• Own and drive continuous improvement of key performance indicators (KPIs) such as yield, cycle time, scrap rate, and OEE (Overall Equipment Effectiveness).
• Lead capital project initiatives including equipment selection, procurement, commissioning, and validation (IQ/OQ/PQ).
• Ensure all processes and equipment meet applicable safety, quality, and regulatory standards (e.g., ISO, UL, OSHA, FDA as applicable).
• Champion cost reduction strategies through design for manufacturability (DFM), value engineering, and process automation.
  
  Qualifications:
• Bachelor’s degree in Mechanical, Industrial, or Manufacturing Engineering; Master’s degree or advanced technical certifications (e.g., Lean Six Sigma Black Belt) strongly preferred.
• 7–10+ years of progressive experience in a manufacturing engineering role, ideally within high-volume or complex electromechanical production environments.
• Proven expertise in Lean Manufacturing, Six Sigma, Standard Work, process mapping, and statistical process control (SPC).
• Proficient with CAD software, ERP systems, and manufacturing execution systems (MES); experience with digital manufacturing tools and data analytics is a plus.
• Demonstrated hands-on experience with automation systems, robotics, PLCs, machine vision, or other Industry 4.0 technologies.
• Strong leadership, communication, and project management skills, with a track record of cross-functional collaboration and mentoring junior engineers.
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization
• Strategic thinker with a continuous improvement mindset and a passion for driving operational excellence.

About IEM

Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale.

Position Summary

The Switchgear Application Expert is the senior technical escalation point for complex pre‑sales and post‑sales inquiries related to IEM’s low- and medium-voltage switchgear, switchboards, panelboards, and related distribution products. The role provides Tier‑2 and Tier‑3 support across Pre‑Sales, Order Review, Engineering, Production, Field Services, Quality, Product Management, and Customer Support, ensuring that solutions are technically sound, compliant with codes/standards and UL procedures, and manufacturable at scale. The Application Expert combines deep protection & controls, three‑phase power, and standards knowledge with strong cross‑functional collaboration to de‑risk projects, resolve field issues, and drive continuous improvement.

Ideal Candidate Profile

• Seasoned application or engineer with strong power systems with OEM background and familiar with LV and MV distribution equipment who enjoys being the “go‑to” technical expert.
• Comfortable reviewing complex specifications, single‑line diagrams, CDEs, and relay schemes, and explaining trade‑offs to both technical and non‑technical stakeholders.
• Thrives in a fast‑paced environment balancing urgent escalations with long‑term improvements to standards, tools, and processes.

Key Responsibilities

1. App Expert / Cross‑functional Technical Leadership

• Serve as the primary Application Expert for complex and non‑standard applications of IEM switchgear and related products.
• Act as a technical liaison between Sales, Estimation, Engineering, Production, Field Services, Quality, and Product Management, ensuring consistent interpretation of standards, UL procedures, and IEM practices.
• Identify recurring technical issues and lead or support initiatives to improve standard designs, tools, and documentation.

1. Pre‑Sales Inquiries

• Support Estimation and Inside Sales by validating complex CDEs, custom enclosure footprints, and utility‑interface requirements against IEM standard offerings and UL procedures.
• Review IEM quotes and CDEs for alignment with customer specifications, codes, and IEM practices; provide clear technical clarifications and risk flags.
• Perform in‑depth technical reviews for projects with high technical P&C requirements, paralleling controls, unusual system topologies, or non‑standard configurations.
• Determine when proposed solutions fall outside standard UL procedures or IEM product offerings and coordinate with Development / R&D / Product Engineering to define acceptable alternatives or exceptions.

1. Product Team Support

• Provide structured feedback to Product Management and R&D based on trends in pre‑sales questions, production issues, and field events.
• Participate in product roadmap and design reviews as the “voice of application,” ensuring new offers are practical to apply, commission, and service.
• Support validation of new features or product lines through application testing, documentation review, and internal training for Sales, Engineering, and Field Services.

1. Production Support

• Review and advise on installation methods and minor drawing clarifications when production questions arise.
• Evaluate production/installation defects to determine whether material replacement or limited rework is required.
• Lead major technical reviews when production or QC identifies issues that may impact code compliance, UL procedure adherence, safety, or functionality.
• Confirm that electrical and mechanical designs meet applicable codes, standards, and IEM UL procedures; propose robust solutions that minimize shipment delays, rework, and added cost.
• Act as mediator between Engineering, Production, and QC on complex issues, driving clear decisions and documented resolutions.

1. Engineering Support

• Support design engineers with general design reviews and returned customer submittal comments; clarify specifications and ensure project requirements align with IEM standard practices and UL procedures.
• Confirm UR components are correctly selected and within applicable UL files.
• Own major technical reviews that require deeper analysis, research, and justification to meet challenging design or specification requirements.
• Provide expert guidance on power system configuration, protection & controls, and communication architectures for complex projects.

1. Order Review

• Review order entry and acknowledgment forms against the approved quote, CDE, specifications, and single‑line diagrams; identify discrepancies early and work with Engineering to define technical solutions.
• Collaborate with Engineering and Sales to review “show‑stopper” items identified during Tier‑2 review that cannot be resolved without customer buy‑in.
• Define technically sound alternatives, articulate risks and constraints, and support customer discussions as needed.

1. Customer Support (Post‑Sales)

• Address advanced customer questions on submittals, dimensional changes, and specification clarifications that are not yet formal service issues.
• Provide troubleshooting guidance on equipment based on drawings, settings, and documentation prior to Service engagement.
• Lead complex customer escalations involving design interpretation, protection & controls performance, or systemic issues.
• Participate in technical meetings and root‑cause discussions with key customers and internal stakeholders, ensuring a strong technical basis for decisions.

1. Field Services Support

• Provide diagnostic support for high‑profile site events (e.g., mis‑operations, major outages, arc‑flash incidents, or site stoppages).
• Analyze relay/event logs, test reports, and site conditions to identify root causes and recommend corrective and preventive actions.
• Assist in preparing in‑depth corrective action reports, including independent research and coordination with Engineering, Quality, and Product teams.

1. Quality Support

• Support QC teams on testing requirements, guidelines, and interpretation of standards and UL procedures.
• Complete assigned nonconformance investigations, including analysis of cause, risk, and preventive actions.
• Provide technical research and feedback on major quality events, including arc‑flash or site stoppage incidents, and translate findings into updates to standards, templates, or training.

Qualifications

• Bachelor’s degree in electrical engineering (BSEE) or equivalent technical experience.
• 5+ years of experience in application engineering, design engineering, or field service for low- and/or medium-voltage switchgear, switchboards, or related power distribution equipment.
• Strong knowledge of three‑phase power systems, protection and control schemes, and communication protocols commonly used in power systems.
• Solid understanding of applicable codes and standards (e.g., NEC, UL 891/1558/508A, IEEE/ANSI) and how they apply to IEM products and UL procedures.
• Proficiency in reading and interpreting single‑line diagrams, schematics, wiring diagrams, and mechanical assembly drawings; AutoCAD experience strongly preferred.
• Demonstrated ability to perform structured root‑cause analysis and to lead cross‑functional investigations.
• Strong written and verbal communication skills, with the ability to explain complex technical concepts to both technical and non‑technical stakeholders.
• Proven track record of managing multiple priorities in a fast‑paced, project‑driven environment.

Preferred

• Experience with power system analysis and protection coordination tools.
• Prior experience in a deep technical support, field service, or product engineering role for LV/MV equipment.
• Familiarity with data center, industrial, or utility applications where high reliability and availability are critical.

Workplace Conditions

• Onsite or remote role with primary collaboration with the Application Engineering team, Sales, Engineering, Production, Field Services, and Product Management.
• Occasional meetings with colleagues across time zones may require flexibility in working hours.
• Travel expectations: Minimal; may include periodic visits to manufacturing facilities, project sites, or customer locations for investigations or technical meetings.

PURPOSE OF POSITION

The Test Engineer is responsible for designing, developing, and executing test procedures for IEM products and components. This role ensures product quality and performance by analyzing test results, identifying issues, and leading extensive troubleshooting efforts, while supporting the development of robust test processes and driving continuous improvement across the test organization.

ESSENTIAL FUNCTIONS

• Design and develop test procedures and protocols.
• Execute functional and electrical testing on products and components.
• Collaborate with engineering and production teams to resolve product issues.
• Analyze test data and identify trends, issues, and root causes.
• Develop and improve testing methods and processes.
• Support troubleshooting and failure analysis.
• Ensure compliance with safety standards and testing procedures.
• Maintain accurate test documentation and reports.
• Perform other duties as assigned.
• Relay protection and trip function testing.
• Troubleshoot and resolve wiring errors, component failures, and control logic issues.
• Recommend upgrades or new test technologies to improve accuracy, capability, and efficiency.
• FWT Support (Factory Witness Testing).
• Provide technical explanations, perform test demonstrations, and address questions or issues that arise during FWT events.

SUPERVISION OF PERSONNEL

None.

COMPETENCIES

• Strong understanding of electrical systems and testing methods.
• Experience developing test plans, drawings, and technical documentation.
• Ability to read and interpret schematics and technical drawings.
• Experience with lean or Six Sigma methodologies is a plus.
• Experience with automated test systems (LabVIEW, Python, NI, etc.)
• Familiarity with PLC systems or embedded systems testing.
• Background in high-reliability industries (aerospace, defense, medical devices).
• Attention to detail and documentation accuracy.
• Clear and professional communication.
• Safety-conscious behavior with strict adherence to NFPA 70E and departmental safety standards.
• Problem-solving and analytical thinking.

EDUCATION AND EXPERIENCE

• Associate’s or Bachelor’s degree in Electrical Engineering or related field preferred.
• 4+ years or experience in testing, engineering, or related field.

PHYSICAL / MENTAL / ENVIRONMENTAL

Physical Demands:

Activities: Sitting, Walking/Standing

Lifting: Frequently lift to 50 lbs.

Bending: Must be able to bend, squat, crawl, and climb.

Vision: Long periods of close work on a computer screen; ability to see small or detailed items.

Mental Demands: Interpret, analyze, research, and handle multiple tasks simultaneously.

Environment: Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust, and fumes.

Truehold is one of the nation’s leading platforms at the intersection of real estate and finance, with 200+ employees operating across 15+ markets. As Truehold continues to scale, we are building a best-in-class mortgage operation focused on investor and DSCR lending, designed to combine institutional rigor with startup speed.

This role offers a competitive base salary and is a key operational hire within a growing business line. We are looking for someone entrepreneurial and execution-driven who thrives in a fast-moving environment, takes ownership of loan files end-to-end, and is motivated to help shape and scale Truehold’s mortgage processing function as the platform grows.

Key Responsibilities:

• Process DSCR and investor mortgage loans from initial disclosure through closing
• Review, verify, and organize borrower, property, and third-party documentation to ensure complete loan files
• Calculate and validate DSCR metrics, rental income, and cash-flow inputs in accordance with lender guidelines
• Submit loan files to underwriting and manage underwriting conditions through final approval and clear-to-close
• Collaborate closely with loan officers, wholesale account executives, underwriters, borrowers, title/escrow, appraisers, and other third-party vendors
• Track loan milestones, follow up on outstanding conditions, and proactively resolve issues to keep loans moving
• Maintain accurate loan notes, document tracking, and status updates in the loan origination system and lender portals
• Ensure compliance with investor requirements, internal policies, and applicable regulatory standards

Required Qualifications: 

• 2+ years of mortgage loan processing experience
• Strong understanding of mortgage documentation, underwriting conditions, and closing requirements
• Demonstrated proficiency with wholesale broker portals
• Comfort with investor documentation, rental income, and cash-flow analysis
• High attention to detail and strong organizational skills with the ability to manage several loans simultaneously
• Professional written and verbal communication skills

Preferred Qualifications:

• Experience with DSCR and real estate investor loan products
• Experience with non-agency or non-QM investor lending
• Experience working in a high-volume and/or scaling mortgage operation

We Provide:

• Competitive compensation and benefits
• Marketing and brand presence in the investor ecosystem
• Entrepreneurial environment with opportunity to grow with a rapidly scaling mortgage platform
• Exposure to a high-volume investor and SFR lending ecosystem

Disclaimer: Due to the nature of this role, final candidates may be subject to additional background screening, including a credit report, where permitted by law

Summary: We are seeking an experienced Network Architect responsible for high-level network planning, design, and optimization. This role involves developing strategies and direction for network systems solutions, including wireless technologies, and translating business requirements into effective network or process designs.

Responsibilities:

• Develop strategies and direction for network systems solutions using current and emerging technologies.
• Translate business requirements into network or process designs.
• Plan and recommend network hardware, systems management software, and architecture.
• Approve and modify network design and architecture to ensure compliance.
• Configure and maintain routers, switches, and hubs for network systems, including wireless.
• Evaluate and recommend new products while maintaining knowledge of emerging technologies.
• Monitor network performance and ensure capacity planning is performed proactively.
• Perform troubleshooting procedures and design resolution scripts.
• Lead special enterprise-wide projects as a Project Leader.
• Coach and mentor junior technical staff.

Required Skills:

• Bachelor’s or Master’s Degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
• Minimum of 7 years of IT work experience in infrastructure/network environments focusing on network planning, architecture design, engineering (hardware and software), and optimization.
• Expertise in defining network architectures and designs for the enterprise.
• Proven ability to work on multiple projects as a project leader or subject matter expert.
• In-depth knowledge across multiple technical areas and business segments.

#Ll-Onsite

Fairstead has an exciting opportunity at one of our properties, and we are looking for an Assistant Property Manager to join our team! The Assistant Property Manager assists and supports the planning, implementing, and managing the daily operations of the property. They assist in the management of onsite activities and the overall performance of the property. They perform various duties including administrative, financial, and resident relations. 

RESPONSIBILITIES 

• Assists Property Manager to ensure compliance in all aspects of the HUD (Housing and Urban Development) 4350.3 Handbook. 

• Executes intervention strategies for tenants who are non-compliant with lease/compliance requirements. 

• Assists in the preparation of the property for REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews. 

• Documents lease violations and coordinate evictions. 

• Promotes resident satisfaction and retention by responding to questions, complaints, and requests promptly. Taking appropriate action to resolve and address service issues. 

• Ensures the property’s maintenance team members respond and complete resident service requests. 

• Assisting tenants with requests, questions, problems, and complaints. 

• Alerting staff of move ins, move outs, any emergencies. 

• Provide excellent customer service and display a courteous and professional attitude towards all residents and visitors. 

• Responsible for regularly tracking arrears and following up with tenants per the company policy. 

• Oversee the lease renewal program for appropriate retention rate. 

• Works within house legal team to track status of rent payments. 

• Oversee accounting transactions and ensure all rents are collected, posted, and deposited daily. 

• Create purchase orders in Yardi. 

• Answer phone calls, messages, and emails promptly; within a few hours but never exceed 24 hours. 

• Perform or assist with any operations as required to maintain workflow and to meet schedules. 

• Perform other duties as needed.  

Benefits 

• Generous employer contribution for Medical Insurance through Meritain Health 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12 paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

To perform the job successfully, the following skills and/or experience are required to qualify for the position.  

• Two (2) years of experience in affordable housing leasing or property management.  

• Knowledge and experience in the local residential market. 

• Experience with EIV, Yardi and Realpage.

• Proficient in Microsoft Office Suite. 

• Strong written and verbal communication skills. 

• Great Customer Service skills. 

• Able to learn and work with property management applications. 

• Quick learner and great attitude. 

Fairstead has an exciting opportunity at one of our properties, and we are looking for an Assistant Property Manager to join our team! The Assistant Property Manager assists and supports the planning, implementing, and managing the daily operations of the property. They assist in the management of onsite activities and the overall performance of the property. They perform various duties including administrative, financial, and resident relations. 

 This is a full time contract position to support our property during a Leave of Absence, and should last for the next 6 months. 

RESPONSIBILITIES 

• Assists Property Manager to ensure compliance in all aspects of the HUD (Housing and Urban Development) 4350.3 Handbook. 

• Executes intervention strategies for tenants who are non-compliant with lease/compliance requirements. 

• Assists in the preparation of the property for REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews. 

• Documents lease violations and coordinate evictions. 

• Promotes resident satisfaction and retention by responding to questions, complaints, and requests promptly. Taking appropriate action to resolve and address service issues. 

• Ensures the property’s maintenance team members respond and complete resident service requests. 

• Assisting tenants with requests, questions, problems, and complaints. 

• Alerting staff of move ins, move outs, any emergencies. 

• Provide excellent customer service and display a courteous and professional attitude towards all residents and visitors. 

• Responsible for regularly tracking arrears and following up with tenants per the company policy. 

• Oversee the lease renewal program for appropriate retention rate. 

• Works within house legal team to track status of rent payments. 

• Oversee accounting transactions and ensure all rents are collected, posted, and deposited daily. 

• Create purchase orders in Yardi. 

• Answer phone calls, messages, and emails promptly; within a few hours but never exceed 24 hours. 

• Perform or assist with any operations as required to maintain workflow and to meet schedules. 

• Perform other duties as needed.  

Benefits 

• Generous employer contribution for Medical Insurance through Meritain Health 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12 paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

To perform the job successfully, the following skills and/or experience are required to qualify for the position.  

• Two (2) years of experience in affordable housing leasing or property management.  

• Knowledge and experience in the local residential market. 

• Experience with EIV and Yardi.  

• Proficient in Microsoft Office Suite. 

• Strong written and verbal communication skills. 

• Great Customer Service skills. 

• Able to learn and work with property management applications. 
• Quick learner and great attitude. 

Fairstead has an exciting opportunity at one of our properties, and we are looking for a strong Community Manager to join our team. The Community Manager is responsible for managing the day-to-day operations, all on-site compliance activities, and for the overall performance of their assigned property as detailed below. 

We’re building a strong bench of Community Manager talent as we prepare for new business and upcoming community launches across our portfolio. This is a great opportunity for experienced property management professionals who want to be considered first as new communities come online.

RESPONSIBILITIES: 

• Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA), and Fair Credit Reporting Act. 

• Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook. 

• Develops responses to regulatory agencies in coordination with the Compliance Department. 

• Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements. 

• Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and performs annual and interim recertification reviews. 

• Assisting tenants with requests, questions, problems, and complaints. 

• Monitors tenant and complex-wide arrears and litigation cases. 

• Document lease violations and coordinate evictions. 

• Direct collection of monthly rents and late fees, process applications, and pursue delinquencies through legal action and eviction. Monitor bad-debt write-offs. 

• Alerting staff of move-ins, move-outs, and any emergencies. 

• Supervise, direct, and monitor the preventive and emergency maintenance/repairs to ensure compliance with all regulations. 

• Coordinate vendor bids and contractor quotes. 

• Conduct and document unit inspections. 

• Conduct bi-annual walk-throughs with the Building Superintendent. 

• Create reports for review to ensure all buildings under the PM’s responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed. 

• Provide and obtain updates on various ongoing construction projects/unit renovations. 

• Work with the construction team on avoiding violations, inspections, and necessary access. 

• Attend monthly financial catch-up meetings and monitor budgets. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12 paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Three (3) years of management experience including supervising a team (property management, hospitality, retail, or restaurant management). 

• COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification. 

• Bachelor's degree preferred. 

• EIV experience. 

• Yardi and Realpage experience preferred. 

• TCS certification for tax credit properties. 

• Experience in Affordable Housing 

• Proficient in Microsoft Office Suite. 

• Ability to multi-task and meet tight deadlines. 

Position: Landscape Technician (Stormwater)
Location: Jacksonville, FL
Compensation: $19.00 - $21.00 per hour, depending on experience
Schedule: Full Time, 40-55 hours per week (Monday-Friday, overtime opportunities)
Regional Travel: Required, typically 10-15 days per month (lodging and $55 per diem on travel days)

We’re hiring a Landscape Technician (Stormwater) to support the maintenance of stormwater infrastructure on commercial properties. This role is ideal for individuals with experience in landscaping, lawn care, construction, or groundskeeping, and for those who enjoy working outdoors and take pride in hands-on work!

Why you’ll love being on the Apex team: 

• Multiple Ways to Earn: Enjoy weekly pay, per diem, overtime opportunities, and performance-based annual raises.
• Comprehensive Benefits: Access subsidized medical, dental, and vision coverage, plus company-paid life insurance, optional disability plans, and a 401(k) with company match.
• Time Off: Receive 15 days of paid time off each year, along with 9 paid company holidays.
• Long-Term Career Opportunities: Build a lasting career with Apex, supported by tuition assistance and ongoing professional development.
• Purpose-Driven Work: Make a real difference by helping protect and improve water quality in your local communities.

What you’ll be doing:

• Routine landscape maintenance and light repairs of stormwater systems and infrastructure (retention ponds, detention basins, drainage ditches, stormwater grates, and other stormwater assets) 
• Perform mowing, weed-trimming, debris removal, ground maintenance and cleanup, light construction, and maintenance repairs for client properties. 
• Operate landscaping and light construction equipment. 
• Travel from the shop to client sites locally and regionally using the company truck. 10-15 days per month is typical (Monday-Friday).  

What we're looking for: 

• 1-2+ years of experience with manual labor, outdoor experience preferred.
• Solid understanding of landscaping equipment and materials preferred.
• Willingness to travel locally and regionally required. X days per month is typical (Monday-Friday). 
• Due to DOT interstate transportation requirements, employees must meet the minimum requirement of 21 years of age.
• Valid driver's license, safe driving record, and a reliable method of transportation required.
• Candidates must pass a pre-employment background check, motor vehicle record check, and drug screening. We are a drug-free workplace.
• Ability to perform various physical tasks (i.e., bending, kneeling, pushing, pulling, lifting, etc.) and work in a variety of weather conditions. 

Interested in joining the stormwater team? Visit our website (https://apexcos.com/careers/) to apply today!

The role

The Associate Manager, Opportunities Resolution, manages, coaches, and develops a team of Opportunities Resolution Specialists who resolve escalated inquiries and complaints. In addition to supervising, this role will help identify and implement solutions to enhance our SoFi member's experience, improve our employee experience within the ORT team, and help our Resolution Specialists develop and grow. 

What you’ll do:

• Independently manage a team of Opportunities Resolution Specialists, monitoring their workload to ensure the appropriate allocation of resources is in place to resolve escalated complaints and inquiries. 
• Hire, train, motivate, monitor, and coach new Resolution Specialists and serve as a subject matter expert to resolve complex escalated complaints and inquiries as needed. 
• Ensure that the team follows compliance procedures while providing first-rate customer service. Establish, monitor, and maintain internal policies and procedures, as well as business continuity plans.
• Foster an environment focused on identifying issues, providing solutions, and driving innovation to enhance the complaint program.    
• Hold team members accountable for performance by defining clear goals, objectives, responsibilities, and priorities. 
• Identify and escalate issues and propose recommended solutions regarding potential issues with processes, systems, and operations inefficiencies to their direct manager to contribute to operational success.
• Participate in cross-functional projects designed to mitigate the bank's risk due to inefficiencies, fraud, or lack of compliance. 
• Participate in special projects as requested.

What you’ll need:

• 2+ years of supervisory or management role in a customer service or call center environment
• Minimum of 5 years of general customer service experience, preferably with escalation or complaint resolution experience at a bank or financial institution 
• Proficient knowledge of bank products and services such as credit and debit cards 
• Exceptional time management skills with the proven ability to manage multiple priorities and work in a fast-paced environment
• Excellent written and verbal communication skills are required to answer questions and communicate issues clearly & concisely to internal and external stakeholders. 
• Ability to react to change quickly and implement new processes & procedures
• Work independently with little or no supervision
• Professional demeanor and excellent work habits are essential
• Demonstrated ability to mentor, coach, and develop others 
• Available for all operating hours, including evenings and weekends

Nice to have:

• Associate's Degree preferred but not required
• Loan processing, student loan originations, consumer credit, or consumer lending experience 
• Knowledge of banking regulations, laws, and regulatory requirements, with a focus on regulatory complaint resolution
• Experiencing managing complaints in the financial services industry

The Role

This role sits within the Fraud Management Center of Excellence (COE) and is responsible for defining and executing fraud strategies and policies to minimize debit and credit card losses while delivering an exceptional member experience.

The Director of Card Fraud owns key strategic focus areas and contributes to broader departmental strategy. This leader will provide thought leadership to develop best-in-class policies across card declines, verification strategies, dispute intake, and dispute resolution—while ensuring compliance with applicable regulations.

What You’ll Do

• Develop and implement fraud strategies to mitigate card fraud, including unauthorized transactions, merchant disputes, provisional credit policies, and dispute resolution
• Lead and develop a team of individual contributors and managers, including hiring, performance management, and career development
• Partner cross-functionally with Fraud Analytics, Operations, Product, Engineering, and business leaders to implement fraud prevention strategies
• Build and enhance analytical frameworks and metrics to proactively identify, quantify, and assess fraud risk
• Lead investigations into suspected fraudulent activity, coordinating with internal and external stakeholders
• Make final decisions on strategy implementation and ensure operational effectiveness for the Card Fraud function
• Establish and maintain a fraud risk management framework, including policies, procedures, and controls
• Ensure compliance with applicable regulations and industry standards, including Regulation E and Regulation Z
• Analyze fraud trends and emerging patterns to inform proactive mitigation strategies

What You’ll Need

• 10+ years of experience in fraud risk management, financial crime investigations, or a related field
• Strong subject matter expertise in debit and credit card fraud and disputes
• 5+ years of people management experience
• Strong analytical and problem-solving skills, with the ability to analyze complex data and identify patterns
• Proficiency in data analysis tools and languages such as SQL, Python, or R
• Excellent written and verbal communication skills, with the ability to clearly articulate findings and recommendations

Who we are

“Welcoming”, “Collaborative” and “Having the opportunity to make an impact” - is how our employees describe working here.  Galileo is a financial-technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at www.galileo-ft.com. 

The role:

You will steward the 'building blocks' of modern fintech. Our APIs empower clients to build unique financial experiences, meaning your team's work directly powers the innovation of some of the world's largest fintechs.

What you’ll do:

• Build the Golden Path: Design and deliver reusable frameworks and shared infrastructure that help product squads ship secure, observable, and compliant services by default.
• Create Platform Abstractions: Identify repeated implementation patterns and turn them into modular platform components that reduce duplication and simplify service development.
• Improve Traceability and Observability: Drive adoption of common telemetry and request-correlation patterns so teams can troubleshoot and operate services more effectively.
• Advance Contract-First Development: Help make technical contracts the source of truth for service development, with tooling that keeps implementation, documentation, and schemas aligned.
• Raise the DX (Developer Experience) Bar: Build platform tools that teams adopt because they are faster, clearer, and easier to use than bespoke alternatives.
• Navigate Trade-offs Well: Make sound technical decisions that balance standardization, delivery speed, and the practical needs of individual teams.
• Partner Across Teams: Work closely with engineers, managers, and adjacent platform teams to align on patterns, priorities, and rollout plans.
• Mentor Through Practice: Coach engineers through design reviews, code review, docs, and shared implementation work; help maintain core platform libraries and support an innersource contribution model.

What you’ll need:

• Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience.
• Distributed Systems Experience: 8+ years of experience designing and scaling resilient software systems, ideally with strong Python experience.
• Platform Mindset: Experience building shared libraries, services, proxies, or frameworks used by internal engineering teams.
• Modern SDLC Depth: Hands-on experience with CI/CD, automated testing, schema validation, and production delivery pipelines.
• Cross-Team Influence: A track record of driving technical direction and gaining buy-in from peer teams and stakeholders without direct authority.
• Cloud & Kubernetes Experience: Strong experience with AWS and Kubernetes-based environments.
• Pragmatic Engineering Judgment: Ability to identify when a problem should be standardized, abstracted, or left local.

Nice to have:

• Framework Expertise: Familiarity with Python Flask and/or FastAPI frameworks.
• Infrastructure as Code: Experience with Terraform for delivering standardized infrastructure templates.
• API Governance: Familiarity with OpenAPI/Swagger standards and the governance of large-scale API catalogs.
• Observability & Identity Experience: Experience with distributed tracing, metric taxonomies, and service-to-service authentication (S2SA) patterns.
• FinTech Experience: Domain knowledge in payment systems or highly regulated financial technology environments.

The role:

As the Operations Change Management Lead, you will play a critical role in ensuring Global Operations is prepared to successfully adopt and execute the continuous stream of product, process, and operational changes across the organization. This role serves as the central “air traffic control” for operational change, maintaining the roadmap and timeline for Operations Enablement initiatives while ensuring frontline teams are prepared, informed, and positioned for success.

You will partner closely with Product, Operations, Risk, Compliance, L&D, and Enablement teams to translate complex changes into clear operational plans. This includes coordinating operational readiness for new product launches, facilitating effective communication and adoption of process changes, and packaging high volumes of business-as-usual updates into digestible, actionable guidance for frontline teams.This role requires strong operational judgment, exceptional organizational skills, and the ability to influence cross-functional partners in a fast-paced, high-growth environment.

What you’ll do: 

• Change Portfolio Management & Operational Roadmap Ownership: Own the centralized Operations Enablement roadmap and timeline for product change initiatives. Serve as the primary coordinator across product launches to ensure visibility, prioritization, and sequencing of work. Maintain a holistic view of upcoming product changes impacting Operations and proactively identify conflicts, dependencies, and resourcing constraints.
• Change Communication & Adoption Enablement: Create scalable processes to organize and distribute the high volume of business-as-usual operational updates impacting agents and managers. Consolidate updates across multiple stakeholders into clear, structured communications that reduce noise while increasing operational clarity and consistency. Package complex updates into clear, actionable messaging that enables frontline teams to quickly understand what is changing, why it matters, and how it impacts their workflows. Partner with L&D and Enablement teams to ensure training and support materials align with operational change timelines. 
• Create Scalable Systems and Processes for Global Operations: Develop structured approaches to communicating and driving adoption of all operational changes across Global Operations. Set standards for minimum change management requirements across all of Global Operations. Define and monitor metrics to validate effectiveness of change management processes. 

What you’ll need:

• Bachelor of Arts (BA) or Bachelor of Science (BS) degree required 
•  6+ years of experience in operations, change management, program management, or operational enablement - preferably in a high-growth or complex operating environment
• Proven ability to manage complex portfolios of work and coordinate initiatives across multiple cross-functional teams
• Strong organizational and prioritization skills with the ability to manage competing timelines and dependencies
• Experience in the financial services industry
• Exceptional cross-functional collaboration skills and the ability to influence without direct authority
• Exceptional communication skills with the ability to translate complex operational changes into clear, actionable messaging
• Strong stakeholder management skills and the ability to influence without direct authority
• Demonstrated ability to operate effectively in fast-paced, ambiguous environments
• Strong attention to detail with a bias toward operational clarity and execution

Nice to have: 

• Master of Business Administration (MBA)
• Experience in financial services or other regulated industries
• Lean Six Sigma or formal change management certification (Prosci, etc.)

The role:

SoFi is seeking a highly organized, detail-oriented Sr. Business Operations Analyst to join the Global Business Operations team. This is a "builder" role that sits at the intersection of operational strategy and data storytelling.

The Business Operations team serves as the "Chief of Staff" office for the Global Operations EVP, acting as the connective tissue for the Global Operations organization. In this capacity, you will support critical financial communications, executive storytelling, and rigorous governance tracking for the EVP’s staff.

You won’t just manage the mechanics of governance; you will be the narrator of our progress, turning portfolio data into actionable insights for the entire organization. While leadership focuses on high-level strategy, you will own the "source of truth," ensuring that key initiatives are tracked, sequenced, and prioritized in direct alignment with SoFi’s Company Priorities.

You will report to the Program Manager of Operational Governance within the Business Operations team. You will help to manage the Global Intake process, maintain portfolio health dashboards, and ensure that Strategic Change Initiatives (SCI) and Local Change Initiatives (LCI) meet rigorous operational readiness standards before launch. Your mission is to ensure 100% visibility into the portfolio, maintain audit-readiness for Enterprise Risk Management (ERM), and pioneer AI-driven solutions to automate routine governance tasks.

This is not a "maintenance" role. You are joining a team that is redefining how Global Operations functions under new leadership. You will have the autonomy to help build new frameworks and the opportunity to play a pivotal role in SoFi’s first forays into AI-governed operations.

What you’ll do:

• Govern Project Data & Audit Readiness: Act as the primary custodian of project data, ensuring all information is current for internal and external audits. You will manage the timely creation and closure of projects and ensure the proper storage of all key artifacts.
• Translate Data into Action: Move beyond 'green/yellow/red' status updates. You will analyze portfolio trends to identify systemic bottlenecks and craft the narrative for Global Ops' impact on SoFi’s bottom line
• Execute Centralized Intake: Facilitate the global intake process to capture, sequence, and prioritize initiatives. You will be responsible for ensuring that all requests are accurately mapped to Company Priorities.
• Drive Change Management Rigor: Partner cross-functionally and with Enterprise Risk Management (ERM) to govern SCI and LCI. You will ensure that no high-priority work launches without meeting defined operational readiness criteria and change management standards.
• Monitor Capacity & Risks: Identify and address potential risks, resource constraints, or bottlenecks within the portfolio. You will monitor capacity allocations to ensure optimal resource utilization across Global Operations.
• Maintain Portfolio Visibility: Own the holistic dashboard of operational priorities. You will ensure consistent weekly reporting that provides leadership with 100% visibility into the status, resource support, and expected outcomes of all strategic commitments.
• Innovate with AI Solutions: Dig into potential AI solutions (agentic AI or otherwise) to solve "Governance Challenges" such as conducting routine compliance checks and readiness audits.
• Solve Proactively: Structure and execute on ambiguous or ad-hoc requests from senior stakeholders with a high degree of autonomy. You will be expected to transform complex problems into polished, decision-ready outputs that drive strategic clarity.

What you’ll need:

• Experience: Bachelor’s degree and 5+ years of related experience in Business Operations, Project Management, or Financial Services (or equivalent work experience).
• Technical Mastery: Advanced proficiency in Google, Smartsheet, AirTable and Jira (or equivalent tool). You should be comfortable building complex sheets, reports, and dashboards.
• Analytical Storytelling: Proficiency in turning data into 'the why.' You should be an expert in building not just dashboards, but the presentations and narratives that go with them (Google Slides/PowerPoint mastery is a must)
• Innovation Mindset: A strong interest in AI and automation. You don't need to be a coder, but you must possess a "power user" mindset capable of leveraging new tools to automate manual workflows.
• Critical Thinking: The ability to look at a list of 200+ projects and determine how to identify the three that are missing critical information.
• Communication: Strong written and verbal skills; ability to collaborate with Project Managers and Pillar Leads to ensure data integrity.
• Grit: A proactive, "founder’s mentality” with the ability to build frameworks from scratch in a fast-paced, evolving environment.

The role:

As a Platform Operations Analyst, you will act as a key bridge between business stakeholders and technical teams. You are responsible for defining, developing, and implementing processes and tools—specifically within Salesforce that simplify associate workflows and improve the experience for our stakeholders.

The role:

We are seeking a Senior Financial Systems Analyst who will support Workday on a day-to-day basis focusing on unlocking its vast reporting possibilities. This is an exciting role for someone to make a direct impact at SoFi by shaping our processes and providing reporting solutions to help drive visibility, while also playing a key role in our implementation of Workday Financials.

Success in this role hinges on your technical aptitude, quantitative abilities, and business acumen: You are an expert in Workday Financials and also understand data flows/SQL/Tableau, while also having the ability to step back and understand the business needs. You treat stakeholders as a partnership – you are there at each step of the way and you know that we only succeed if we succeed together.

This position will be part of the Business Intelligence and Systems team within Accounting Controllership.

What you’ll do: 

• Support Workday Financials through configuration of business process, condition rules, validations
• Create and maintain complex Workday financial reports
• Participate in bi-annual Workday release regression testing and uptake of new features.
• Stay updated on the Workday roadmap and propose changes and solutions in areas of focus.
• Act as a technical expert and support the broader finance team in Workday reporting
• Develop strong collaborative relationships with the Finance, Engineering, People orgs and across the company, with a specific focus on our Workday integrations
• Leverage Workday and other tools and systems to design, develop & deliver robust and scalable reporting
• Perform daily administrative and production support tasks as required
• Develop and deliver training on SoFi’s financial business processes and use of Workday
• Be part of a great team, but capable of operating independently - managing relationships, deliverables and expectations with your business partners
• Be personable, approachable and able to connect with each and every person on the team and throughout the business
• Remain detail-oriented while working across a variety of projects

Who are you:

• Demonstrated ability to work collaboratively across different functions and effectively influence senior business partners
• Expert in Financial Management Systems, with an understanding/vision of how to architect the perfect solution
• Experience with Database Management systems (SQL) who enjoys solving complex problems
• Experience with front-end reporting tools (Tableau)
• Strong ability to project manage and to remain detail-oriented while working with numerous stakeholders
• Strong analytical, problem solving and critical thinking skills
• High EQ with ability to influence outcomes and communicate technical content to general audiences
• Knowledge of the banking space a strong plus

What you’ll need:

• Bachelor's degree required, preferably in Mathematics, Computer Science, Statistics or a Business related degree (Masters a plus)
• 5+ years of work experience
• 2 + years of experience configuring and supporting a combination of at least 2 of the following modules: Supplier accounts, Customers, Projects and Billing, Business Assets, Expenses,  Banking and Settlement, Financial Accounting and Accounting Center
• Subject matter expert on:
• Workday Financial Reporting (Advanced, Matrix)
• At least one of the modules: Supplier Accounts, Customers
• Experience required:
• Multiple subsidiary structure and working with different functional currencies
• ETLs/ELTs related to Workday integrations
• SOX Compliance
• Experience preferred:
• Workday Pro Certifications
• Workday Financial Reporting (Composite, Discovery Boards, Prism, Office Connect)
• Consolidations
• FDM design, deployment, and maintenance
• SQL (Snowflake)
• Tableau
• Finance planning tools (ex: Planning analytics (TM1))
• Alteryx
• Integration platforms such as Fivetran or Mulesoft
• Jira / Confluence  or other Scrum Management tools
• Strong verbal and written communication skills
• Spanish fluency a plus
• Demonstrated ability to work collaboratively across different functions and effectively influence senior business partners