Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

AI Foundations is Toast's internal platform team for AI. We build the infrastructure, governance, and developer tooling that makes AI a reliable, scalable force multiplier across the entire product development lifecycle. Our products include the LLM Proxy, AI Key Management, Observability pipelines, the Claude Plugin Marketplace, and autonomous agents that participate directly in the software development lifecycle.

As a Senior Software Engineer on this team, you'll be hands-on building the systems that other Toast engineers depend on every day: the LLM proxy, agentic workflows, and the plugin marketplace that brings AI-native development practices to teams across the company.

This is a hybrid role with 2 days per week in the Bengaluru office.

A day in the life (Responsibilities)

• Design, build, and ship features across AI platform infrastructure, including the LLM proxy, AI key management, and observability pipelines
• Develop and extend autonomous agents that participate in the SDLC, such as the AI Review GitHub App and Developer Platform MCP integrations
• Build on and contribute to the internal plugin marketplace, developing plugins that encode Toast's architectural standards and quality practices into AI assistant behavior
• Implement MCP (Model Context Protocol) services and service templates that make it faster and easier for teams across Toast to build AI-powered workflows
• Write high-quality, well-tested code and participate in design and code reviews
• Collaborate with engineers, product managers, and platform teams to understand developer needs and translate them into reliable platform solutions
• Contribute to the team's adoption of agentic development practices and tooling
• Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

What you'll need to thrive (Requirements)

• Bachelor’s Degree with relevant experience of 5+ years in designing and implementing scalable backend services
• Demonstrated experience building, deploying, or operating LLM-powered agents or AI-assisted developer tooling
• Familiarity with AI coding assistants (e.g., Claude Code, Cursor, GitHub Copilot) and an interest in extending them through custom plugins, skills, or hooks
• Experience with MCP (Model Context Protocol), tool use patterns, or similar agentic integration frameworks
• Working knowledge of prompt engineering and how LLM behavior responds to context and instructions
• Strong foundation in Java, Kotlin, or another object-oriented language
• Experience with distributed systems, REST APIs, and cloud-native infrastructure
• Strong customer empathy and a drive to make developers' lives better through reliable, well-designed platform solutions

What will help you stand out

• Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns
• Experience with machine learning concepts, model evaluation, or ML infrastructure
• Experience building developer experience platforms, internal tooling, or API gateways
• Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-HYBRID

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#IND #LI-Hybrid

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

Bready* to make a change?

Toast is looking for a Staff Machine Learning Engineer to serve as a technical linchpin for our AI Platform team. At the P4 level, you aren't just deploying models; you are designing the fundamental infrastructure that enables dozens of teams to build, deploy, and monitor AI at scale. You will act as a force multiplier, mentoring senior engineers and setting the architectural standards for our MLOps lifecycle—from feature stores and automated retraining to high-performance inference at the edge.

About this Roll*:

• Architectural Leadership: Design and lead the evolution of a unified MLOps platform that supports diverse needs across Toast, ensuring high availability, scalability, and security of ML services.
• Engineering Excellence: Champion and institutionalize best practices for CI/CD for ML (MLOps), automated testing, and infrastructure-as-code (Terraform).
• Cross-Functional Synergy: Lead collaborative efforts across Data Engineering, DevOps, and Product teams to bridge the gap between model prototyping and production-grade reliability.
• Strategic Roadmapping: Partner with leadership and Product Managers to define the 1-2 year technical vision for AI infrastructure, prioritizing long-term stability over short-term fixes.
• Operational Ownership: Set the standard for observability and incident response for ML systems, driving root-cause analysis for complex system failures.
• Mentorship: Actively mentor P2 and P3 engineers, fostering a culture of technical rigor and continuous learning.

Do you have the right ingredients*?

• Education: Bachelor’s or Master’s degree in Computer Science, AI, or a related technical field.
• Experience: A minimum of 10-12+ years of professional software engineering experience, with at least 6-7 years specifically focused on productionizing and scaling ML systems at the enterprise level.
• Core Tech Stack: Expert-level proficiency in Python, Scala, or Java/Kotlin. Extensive experience with PySpark and high-performance computing.
• Generative AI & LLMOps: Proven track record of taking LLM applications from research to production, including experience with Vector Databases, LangChain/LangGraph, and A2A protocols.
• System Design: Superior ability to design distributed systems that handle millions of requests with sub-second latency.
• Experience with microservice based architecture, preferably with AWS tooling (SageMaker, DynamoDB, Athena, Glue, etc.)
• Experience in software engineering best practices and tools including object-oriented programming, test-driven development, CI/CD, git, shell scripting, task orchestration, MLflow
• Profound knowledge of model deployment, orchestration (Apache airflow, Prefect), scaling, and managing CPU/GPU resources efficiently. 
• Exceptional problem-solving, analytical skills and the ability to tackle complex problems with a critical thinking approach. 
• Outstanding communication and interpersonal skills, coupled with a demonstrated ability to work collaboratively within a team environment.
• Foundational knowledge in statistical concepts (e.g. classification, regression, etc) and deep learning algorithms (e.g. CNN, RNN) is desirable

Bonus Ingredients (The "Staff" Edge)

• Data Strategy: Experience implementing enterprise-grade Feature Stores (e.g., Tecton, Feast) and real-time streaming frameworks like Apache Flink or Ray.
• Full-Stack Visibility: Ability to dive into the UI/UX layer (React) or deep into the kernel/networking layer to debug performance bottlenecks.

Open Source/Community: Contributions to relevant open-source projects (MLflow, Kubeflow, etc.) or a history of speaking at industry conferences.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

AI Foundations is Toast's internal platform team for AI. We build the infrastructure, governance, and developer tooling that makes AI a reliable, scalable force multiplier across the entire product development lifecycle. Our products include the LLM Proxy, AI Key Management, Observability pipelines, the Claude Plugin Marketplace, and autonomous agents that participate directly in the software development lifecycle.

As a Staff Software Engineer on this team, you'll shape the foundation others build on: from the LLM Proxy that routes all internal AI traffic, to autonomous agents that participate directly in the software development lifecycle. If you want to work at the frontier of AI infrastructure and see your work amplify hundreds of engineers across a fast-growing company, this is the role.

A day in the life (Responsibilities)

• Design, build, and ship core AI platform infrastructure, including the LLM proxy, AI key management, and observability pipelines powering Toast's internal AI ecosystem
• Architect and deliver autonomous agents that participate in the SDLC, including the AI Review GitHub App and Developer Platform MCP integrations
• Build on and help maintain the internal plugin marketplace, developing plugins that encode Toast's architectural standards, PR patterns, and quality practices directly into AI assistant behavior
• Lead technical design and implementation of MCP (Model Context Protocol) services and no-code service templates that accelerate AI-powered development across Toast
• Drive adoption of agentic development practices through tooling, internal evangelism, and hands-on enablement across engineering teams
• Mentor engineers through code reviews, architecture discussions, and pairing sessions
• Partner with product and platform teams to define and expand the AI Foundations roadmap

What you'll need to thrive (Requirements)

• 8+ years of experience designing and implementing scalable backend services
• Strong foundation in Java, Kotlin, or another object-oriented language, with experience building scalable backend services
• Demonstrated experience building, deploying, or operating LLM-powered agents or AI-assisted developer tooling
• Deep familiarity with AI coding assistants (e.g., Claude Code, Cursor, GitHub Copilot) and the ability to extend them through custom plugins, skills, or hooks
• Hands-on experience with MCP (Model Context Protocol), tool use patterns, or agentic frameworks
• Strong prompt engineering skills and intuition for how LLM behavior changes with context, instructions, and tool definitions
• Proven track record of technical leadership: influencing architecture decisions, setting quality standards, and mentoring peers
• Experience with distributed systems, API design, and cloud-native infrastructure
• Strong customer empathy and the ability to translate developer pain points into platform solutions

What will help you stand out

• Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns
• Experience with machine learning concepts, model evaluation, or ML infrastructure
• Experience building developer experience platforms, internal tooling, or API gateways
• Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)

This is a hybrid role with 2 days per week in the Bengaluru office

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Job Title: Associate Software Engineer, AI
Location: Bangalore
Reports to: Sr. Manager, AI/ML

A quick snapshot…

As an Associate Software Engineer, you’ll be working on developing robust solutions across next-generation AI/GenAI based products and solutions. As a critical member of our team, you will play a pivotal role in enhancing our design, development, and continued enhancement of our features along with writing unit & integration tests to ensure features never break.

Why it’s a big deal…

This is one of the critical roles under the AI team within Engineering. You will possess deep technical expertise as a AI engineer and a strong commitment to participate in the entire AI development lifecycle, including data collection, preprocessing, model training, evaluation, and deployment. This role works on multiple technologies and databases to make sure the product development moves towards rapid development, rich controls, more scalable, and better security.

Are you the person we’re looking for?

Related Experience. You should have at least 6 Months of experience in the software industry as a AI Engineer and the technical requirements necessary to design, develop, test and implement solutions.

Technical Skills. You’re likely to have proficiency in AI development technologies such as Python, FastAPI, PyTest, Celery and other Python frameworks and familiarity with AI/ML, GenAI, and MLOps concepts.  You also possess good understanding with object-oriented programming, concurrency, design patterns, and REST APIs. Your familiarity with CI/CD tooling such as Terraform and GitHub Actions and frameworks like LangChain, LangGraph, and databases like SQL and NoSQL such as MongoDB, MSSQL, or Postgres. Understanding of Data Structure & Algorithm analysis and its usage in scalable software design.

Strong communication and interpersonal skills. You’re not just comfortable engaging in collaborative discussions, but initiating them, too. You are skilled at reading and adapting to different communication styles. When you speak you are clear and concise. Your strong listening skills foster connections with our clients and allow you to accurately collect the right information so you can resolve issues most expediently.

Education. A bachelor’s degree in engineering or equivalent.

Here’s what will give you an edge…

Initiative. You don’t wait around for things to happen or for your manager to tell you what to do. You’re not only proactive about completing your work, but when you sense the need to introduce a project that will benefit the team or the organization -- even if it’s outside your scope of work -- you put a proposal together, talk to the team about it, and own it. And that also goes back to having an entrepreneurial spirit.

Strong troubleshooting skills and logic based thinking is your forte. This is an absolute must. Your proven ability to analyze and apply logical thinking to determine the root cause of an issue is fundamental to success in this role.

Clear, deliberate, and collaborative communicator. You don’t just engage in collaborative discussions, you initiate them regularly. You are clear and concise when you speak and write -- and even creative in terms of ensuring your messages are received and understood. You leave no room for assumptions or misunderstanding. It’s what sets you apart from the rest.

Exposure to mature SDLC practices. Understanding of Agile methodologies. Experience with unit testing, code coverage, and security scan tools. Proficient in working with source control tools like GitHub/Bitbucket.

#LI-RT1

Position Overview

Woolpert is hiring a Roadway Engineer to join our dynamic Transportation Team at one of Ohio office. This position reports to the Roadway Engineer and is responsible for  projects spanning multiple states, multiple clients and presenting unique challenges. Given the wide range of projects and clients, our engineers are exposed to a number of different practices which allow them to not only become well rounded, but also to find a specialty they have interest in. While work is usually related to transportation, engineers regularly work in disciplines outside of the standard transportation roles. These can include work with aviation, military, private development as well as bikeways and trails. 

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country the job is located.

Qualified candidates may be eligible for a signing bonus of up to $5,000, based on experience and role alignment. Bonus eligibility is contingent upon 12 months of service and must be repaid if the employee leaves the company within one year of hire.

What You Will Do:

• Work as part of a diverse design Team to provide design services across a variety of practices.
• Lead design or help design complex roadway and transportation projects that require creative solutions. Projects include roadway, bikeways, pedestrian facilities, roundabouts, trails, multi-modal transportation or transportation planning.
• Perform engineering design tasks such as highway and street design, roadway alignments, roundabout design, roadway grading and modeling, curb ramp design, signing and pavement plan, maintenance of traffic, storm drainage.
• Use local and federal roadway standards to prepare preliminary and final design documents, cost estimates, and bid documents.
• Perform designs using software including Microstation, OpenRoads Designer (ORD), AutoCAD, and/or Civil 3D.
• Assist Project Managers in the writing of proposals as well as preparing scope, schedule and budget of projects

What You Will Bring:

• BS in Civil Engineering or related technical design field.
• A minimum of 4 years of professional experience preferred.
• Licensed PE in Ohio, or has the ability to obtain within one year of employment.
• Experience in Roadway, Highway, Trail, Bikeway/Pedestrian and/or Roadway Drainage design.
• Proficiency in Civil 3D and/or Microstation OpenRoads Designer (ORD).
• Experience with ODOT projects is preferred.
• Possess strong organizational skills to successfully manage multiple priorities.
• Be committed to team efforts and be willing to act independently.
• Good communications skills, including oral and written communication.
• Proficiency with Microsoft Office (Word, Excel)

Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

#LI-MK1

#LI-Hybrid

 Job Summary

We are seeking a highly motivated QA Automation Engineer to design, develop, and maintain automated testing frameworks while ensuring the quality of SaaS and eCommerce applications.

The role requires strong expertise in Salesforce and SAP systems, hands-on experience with automation tools, and a solid understanding of end-to-end business workflows. The ideal candidate is proactive, detail-oriented, and collaborative, with a focus on continuous improvement in an Agile environment.

What You'll do:

Automation & Test Execution

• Develop and maintain automated test scripts using Selenium, Playwright, or APEX.
• Design scalable automation frameworks for Salesforce and SAP integrations.
• Create and execute test cases including functional, regression, sanity, smoke, and exploratory testing.
• Identify automation opportunities to improve efficiency and reduce manual effort.

E-Commerce & Integration Testing

• Perform end-to-end testing across Salesforce (Sales, Service, Commerce Cloud) and SAP (FICO, BRIM, MM, GRC).
• Validate eCommerce workflows: product catalog, search, cart, checkout, pricing, promotions, and order management.
• Test integrations between Salesforce, SAP, and external systems (e.g., payment gateways).
• Ensure accurate data flow and business process validation across systems.

API, Performance & CI/CD

• Design and maintain API test automation for REST services using Postman/SOAP UI.
• Execute performance testing using JMeter or LoadRunner.
• Integrate automated test suites into CI/CD pipelines (Jenkins, GitLab CI/CD).

Defect Management & Quality Assurance

• Identify, log, track, and retest defects to ensure timely resolution.
• Perform production smoke testing post-deployment to ensure system stability.
• Maintain test suites (Smoke, Sanity, Regression) for optimal coverage.

Agile Collaboration & Test Management

• Participate in Agile ceremonies (Sprint Planning, Stand-ups, Grooming).
• Collaborate with developers, product owners, and stakeholders for requirement clarity and testability.
• Maintain test data, ensure environment readiness, and keep Jira updated with accurate statuses and comments.

Continuous Improvement & Mentorship

• Continuously improve testing processes, tools, and frameworks.
• Maintain clear documentation of test strategies and execution.
• Mentor team members and promote automation best practices.

Technical Skills

• Strong programming skills in Java or Python.
• Proficiency in JavaScript/TypeScript.
• Experience with Selenium, Playwright (preferred), and APEX.
• Expertise in API testing and performance testing tools.

Integration & Tools

• Strong understanding of SaaS applications and end-to-end integration testing.
• Experience with CI/CD tools (Jenkins, GitLab CI/CD) and version control (Git).
• Experience with Jira or similar tools.

What you bring:

Experience: Proven experience as a Test Automation Engineer or similar role with
hands-on experience in automated testing of Salesforce / SAP systems.

Technical Skills:

• Proficiency in modern web technologies (JavaScript/TypeScript).
• Strong programming skills in Java/ Python
• Hands-on experience with testing tools like Selenium, Playwright, APEX
• Good to have experience in Playwright.
• Expertise in API testing tools (Postman, SOAP UI) and performance testing (JMeter, LoadRunner).
• Integration Testing: Familiarity with SaaS applications and full-stack integration testing.

Tools & Platforms:

• Experience with CI/CD tools (Jenkins, GitLab CI/CD, CircleCI).
• Knowledge of version control systems like Git
• Preferred Qualifications:
• Familiarity with Agile/Scrum methodologies.
• Experience working in B2B SAAS Company.
• Expertise in security testing methodologies.

#LI-VG1

#LI-Hybrid

Position Overview

Woolpert is hiring a Site Civil Engineer (PE) to join our dynamic Land Development Engineering team. This position reports to the Engineering Team Leader and is responsible for plan production, performing and reviewing design calculations, and assisting project teams with a variety of site/civil land development engineering projects. The Site Civil Engineer will work alongside teams to deliver flawlessly executed designs of site layouts, utilities, sanitary and storm sewer, grading and earthwork, erosion control, stormwater management systems and stormwater pollution prevention plans. 

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country the job is located.         #LI-SN1

What You Will Do:

• Design and create site layout plans in alignment with client requirements and Woolpert standards.
• Utilize AutoCAD Civil 3D to develop concept plans, grading plans, and site designs.
• Provide technical support in site/civil design, hydrology/hydraulics, erosion and sedimentation control, and stormwater management
• Coordinate permitting with County and local municipalities.  Experience with local municipalities is a plus.
• Multi-task, appropriately prioritize workflow and complete tasks.
• Work with project management team to identify impediments and develop / implement solutions to overcome obstacles.
• Perform pavement assessments and compiling data and reports
• Occasional field work, frequent local travel, and overnight travel as needed
• Other duties as assigned

What You Will Bring:

• Must have a Bachelor’s Degree in Civil Engineering or related field
• Minimum of 7 years related experience
• Professional Engineer (PE) license required
• Experience in Autodesk Civil 3D
• Demonstrated knowledge of AutoCAD, Civil 3D, Autodesk Vehicle Tracking and Storm and Sanitary Analysis software packages, PondPack, and Microsoft Suite products
• Experience in Hydraulics and Hydrology preferred.
• Must be able to respond effectively to sensitive inquiries from clients, regulatory agencies, and/or members of the business community.
• Demonstrated ability to organize and manage multiple tasks
• Ability to provide excellent client service
• Excellent written and verbal communication skills in a dynamic environment
• Strong organizational, time management, attention to detail and analytical skills
• Ability to work independently as well as in a team environment; offer constructive feedback and direction to support goals

Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

Senior Software Software Engineer – (Full Stack):

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

A day in the life (Responsibilities)

• Independently design and implement well-defined features across the full stack with minimal day-to-day guidance.
• Collaborate with Product Managers, UX designers, QA, and fellow engineers to translate requirements into working software.
• Develop and maintain frontend features using React or Angular, focusing on usability and performance.
• Contribute to backend services using Java, Kotlin, or .NET (expertise in one is sufficient; .NET is not mandatory).
• Build and consume RESTful APIs and integrate with internal systems.
• Write clean, maintainable, and testable code aligned with Toast engineering standards.
• Participate actively in code reviews—both receiving and providing constructive feedback.
• Troubleshoot production and non-production issues within owned areas and contribute to root-cause analysis.
• Use Gradle or Maven, Git, and standard development workflows effectively.
• Apply AI-assisted development tools (e.g., Claude Code, Cursor, Devin) to improve development speed and quality.
• Support team delivery during critical phases when needed, including production issues and urgent fixes.
• Consistently delivers on commitments with predictable cycle time for scoped work.
• Demonstrates ownership of components or features but does not yet own large systems end-to-end.
• Understands and follows established architectural patterns and engineering best practices.
• Proactively communicates progress, risks, and dependencies.
• Seeks feedback and continuously improves technical depth and execution quality.

What you'll need to thrive (Requirements):

• A minimum of Bachelor’s degree in any area, or any other related discipline.
• 6+ years of experience in software or full-stack development.
• Strong hands-on experience with frontend frameworks such as React or Angular.
• Solid backend development experience in Java, Kotlin, or .NET.
• Experience building and consuming RESTful APIs.
• Proficiency with Git and modern branching workflows.
• Working knowledge of SQL and NoSQL databases, including basic schema design and querying.
• Experience with cloud platforms, preferably AWS.
• Familiarity with Gradle or Maven for build and dependency management.
• Experience working in Agile/Scrum teams.
• Strong problem-solving skills and attention to code quality.
• Effective written and verbal communication skills.

Nice-to-Have 

• Exposure to AI-assisted development tools (Claude Code, Cursor, Devin).
• Basic understanding of CI/CD pipelines and deployment workflows.
• Experience working in a large-scale SaaS or product engineering environment.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Here's a summary of the role:

If you're a compliance professional who believes that the best controls are the ones that run themselves — this one's for you.

As a Compliance Engineer on our Continuous Controls Assurance team, you'll sit at the intersection of compliance, engineering, and business process — your mission being to make compliance a living, automated reality rather than a periodic exercise. You'll inject compliance directly into how the business operates, building the evidence, signals, and automation that lets us prove we do what we say we do.

This role is particularly suited to candidates who have worked across compliance frameworks and technical environments — whether in SaaS companies, cloud-native organisations, or forward-thinking internal audit and GRC functions — and who are comfortable translating control requirements into code, pipelines, and data.

You'll play a central role in maturing our controls assurance program, moving us from point-in-time testing toward continuous, automated monitoring that scales with the business.

Here's a breakdown of what you'll do:

• Design and build automated controls — translate control objectives across frameworks such as SOC 2, ISO 27001, and PCI DSS into automated tests, scripts, and monitoring logic embedded in business and technical processes
• Own continuous controls monitoring — develop and maintain pipelines that continuously collect, evaluate, and surface control evidence, flagging exceptions and deviations in near real-time
• Embed compliance into the SDLC and business operations — partner with Engineering, DevOps, and business teams to integrate compliance checkpoints, policy-as-code, and configuration validation into CI/CD pipelines and operational workflows
• Bridge GRC and Engineering — translate compliance requirements into technical specifications, and translate system behaviour back into auditable evidence — acting as the connective tissue between the two disciplines
• Maintain the controls evidence repository — ensure control evidence is automatically captured, timestamped, and stored in a format that supports internal review and external audit
• Support audit and assurance activities — provide automated evidence packages for external audits, reducing manual effort and improving audit quality and speed
• Identify and close assurance gaps — conduct control gap assessments, recommend improvements, and own the remediation pipeline through to closure
• Collaborate on policy and standard development — ensure that policies are written in a way that can be operationalised and tested, feeding back where policy language creates ambiguity in controls design

These are the essentials you'll need to get an interview:

• Experience in a compliance, GRC, or information security role within a SaaS or cloud-native organisation
• Hands-on experience with one or more compliance frameworks — SOC 2, ISO 27001, PCI DSS, or similar
• Demonstrated ability to automate compliance processes — using scripting (Python, Bash, or similar), APIs, or tooling such as Drata, Vanta, Tugboat Logic, or equivalent
• Familiarity with cloud environments (AWS, GCP, or Azure) and the controls that govern them
• Strong analytical skills — able to decompose a control objective into testable, measurable components
• Excellent written communication — able to produce clear control narratives, test procedures, and evidence documentation

It would be great if you had these too, but we'll support you if you don't:

• Experience with policy-as-code tools (e.g. Open Policy Agent, Conftest, Checkov, or AWS Config Rules)
• Exposure to CI/CD platforms (e.g. GitHub Actions, GitLab CI, Jenkins) and how compliance gates can be embedded within them
• Familiarity with SIEM, log management, or observability tooling in a controls assurance context
• A background that spans both technical and compliance disciplines — e.g. a developer who moved into GRC, or a compliance analyst who learned to code
• Relevant certifications such as CISA, CISSP, CCSP, AWS Security Specialty, or equivalent

About the role:

We are looking for a highly skilled Senior Systems Administrator with deep expertise in collaboration and productivity platforms. This role is all about technical depth and ownership — architecting reliable systems, solving the toughest problems, digging into logs, writing automation, and owning the stability and performance of Slack, Google Workspace, Zoom, Jira, and Office 365. You'll serve as a senior technical authority and escalation point, a trusted partner who thrives on solving what others can't, and an engineer who designs smarter, scalable ways to keep systems running seamlessly to drive employee productivity across the organization.

What You'll do: 

• Serve as the final escalation point for complex incidents/requests across Slack, GSuite (Google Workspace), Zoom, ProofPoint, Jira, and Office 365.
• Lead deep technical troubleshooting at the application, integration, and infrastructure layers — including API calls, logs, and network dependencies.
• Configure, optimize, and maintain these platforms for performance, security, and scalability.
• Write and maintain automation scripts (PowerShell, Python, or similar) for repetitive tasks, reporting, and integrations.
• Diagnose and resolve authentication/SSO/MFA issues (Mainly Okta, some Microsoft AD).
• Analyze system and application logs to pinpoint root causes and prevent recurrence.
• Build and maintain integrations between enterprise tools (e.g., Slack bots, Jira workflows, Zoom add-ons, Office 365 connectors), ensuring reliability and security.
• Drive and/or otherwise assist with SaaS application deployments, upgrades, and migrations.
• Manage vendor relationships, driving accountability on critical issues and providing feedback to influence product roadmaps where appropriate.
• Document troubleshooting processes, scripts, and technical solutions for knowledge sharing.

What you bring:

• 8+ years of progressive experience in systems engineering, SaaS administration, or platform engineering, with a demonstrated track record of senior-level technical ownership.

Expert-level experience with Slack admin console, GSuite (Google Workspace), Zoom admin portal, Jira administration, ProofPoint, and Office 365 tenant management.Strong expertise in identity and access management, including SSO integrations, MFA, and directory services (Okta).Advanced scripting and automation skills in PowerShell, Python, or comparable languages, with experience building reusable tools and integrations.Proven ability to debug APIs and integrations between enterprise SaaS platforms.Fluency with log analysis platforms, monitoring dashboards, and observability tooling.Strong analytical and troubleshooting mindset — proven track record of resolving “unsolvable” issues.
Very strong ‘can-do’ attitude with a strong desire to partner with the Engineering and Security teams that we work with every day. 

Nice to have:

• Experience in a SaaS, startup, or high-growth tech environment.
• Familiarity with device management platforms (Intune, Jamf).
• Knowledge of security/compliance frameworks (SOC2, ISO27001, HIPAA).
• Experience with automation and/or AI platforms.

#LI-SG2

#LI-Hybrid

Experience : 5-8 yrs
Location: Bangalore or Willing to Relocate
Job Mode: Hybrid
Education: Minimum Bachelor's Degree Required

Toast has grown to be a leading hospitality software company in the US and is now setting its sights on our next stages of growth.  As the business continues to grow, there is increased demand to enhance the enterprise level of support in the product. Toast customers who managed several restaurants a few years ago are now expanding their business and adding new locations. New enterprise customers are looking to leverage Toast technology to support the growth of their business in new ways. These exciting new opportunities will require Toast to bolster our product offerings

Are you bready* for a change?

Toast is looking for a Senior Software engineer to join our enterprise Away team. You will get to work across the entire Toast platform, including the partner ecosystem. As a member of the enterprise team, you will help ensure that the product is being built to meet the new and expanding needs of these customers.

About this roll* (Responsibilities) 

• Design, build, deploy, and maintain highly resilient and scalable features across Toast’s enterprise management products
• Lead complex projects that improve functionality and reliability for our customers 
• Partner with a wide array of teams across Toast 
• Ensure quality by building automated testing for changes
• Roll* features out to customers, including monitoring for success
• Collaborate with UX and PM on the definition and design of features  
• Mentor and coach other engineers

Do you have the right ingredients*? (Requirements)

• 5+ years experience building backend services and APIs
• Extensive experience working with an Object Oriented Language like Java or Kotlin, with a deep understanding of testing, quality, and best practices
• Experience shipping production services and balancing getting things done with platform stability and reliability
• Experience building backend services and APIs and scaling distributed systems
• Focused on delivering positive impact for Toast customers
• Enjoys working in a team environment with a shared code-base
• Excellent cross-team communication skills on complex technical topics 

We are hiring individuals with a wide range of experience so if you have more or less than these exact roles, please still apply!

Our Tech Stack

Toast’s products run on a stack that ranges from guest and restaurant-facing Android tablets to backend services in Java to internal, guest-facing and restaurant-facing web apps. Our backend services follow a microservice architecture written using Java 8 and DropWizard; we use AWS extensively, ranging from S3 to RDS to Lambda. We have our own platform for dealing with user management, service elevations and robust load balancing. Toast stores data in a set of sharded Postgres databases and utilizes Apache Spark for large scale data workloads including query and batch processing. The front-end is built primarily using React and ES6. The main Toast POS application is an Android application written in Java and Kotlin. For data between tablets and our cloud platform we operate RabbitMQ clusters as well as direct tablet communication to the back end.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

POS-30314

HubSpot’s mission is to Help Millions of Organizations Grow Better. HubSpot’s Operations team is core to this goal by supporting the HubSpotters who attract, engage, and delight HubSpot’s customers. Our goal in Operations is to embed advanced analytics and algorithmic intelligence into the DNA of decision-making across Flywheel. Flexible, well-connected, well-architected data are the backbone of our strategy, along with the Analytics Engineers who create that landscape. 

We believe in the power of data to drive effective decision-making. We leverage data for both day-to-day operations (improving efficiency by surfacing the right data at the right time) and for strategy (fostering deep understanding of what makes our flywheel spin, and projecting how to spin it faster in the future). In this role, you’ll be a member of the Data, Systems, & Intelligence team to design and build a modern data foundation for efficient models and analyses. Your work will directly support analytic and ML products that will change the way we make decisions within Flywheel at HubSpot. 

We’re looking for Analytic Engineers with a strong interest in building and maintaining flexible, reusable architecture for our highest value data assets. In this role, you will develop a deep understanding of the business and analytics priorities to create solutions that will unlock our ability to scale and drive actionable insights.

In this role you’ll get to:

• Collaborate with both technical and non-technical areas of the business, bridging the gap between the business problem and the technical solution
• Build out scalable data models to analyze key parts of the HubSpot business
• Establish and uphold technical best practices in maintaining the data infrastructure and and contribute to the company's long term data strategy
• Support distributed operations teams as they utilize these foundational data models for reporting
• Perform complex root cause analysis of problems and subsequently, makes and implements recommendations to prevent future occurrences
• Expand our suite of dbt patterns and macros to enable flexible and easily extensible data structures
• Scope requirements with internal stakeholders and lead working groups to usher projects through their entire lifecycle while building clear roadmaps for cross-functional team members
• Learn from our team of Analytics engineers, as well as HubSpot’s greater AE community
• Mentor and upskill other analytics engineers to create an inclusive team environment while promoting diversity, inclusion and belonging

We are looking for people who have:

• Several years of hands-on SQL experience, relational databases, and data modeling
• Ability to document technical design documents and organizational skills
• Proven communication skills and ability to bridge between business leaders, engineers, and data scientists
• Experience distilling complex ideas and data for both executives and front-line reps
• Creative problem solving skills to identify flexible solutions to business questions
• Insatiable curiosity and interest in learning new things
• Snowflake, dbt, and/or Looker experience is a plus

Role

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. HubSpot is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work through. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #1 Best Place to Work on Glassdoor in 2020, and has been recognised for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our careers website to learn more about culture and opportunities at HubSpot. 

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes.  Please see HubSpot's Recruiting Privacy Notice for more information. 

Senior Software Engineer:

Role summary Build, evolve, and operate backend services at scale for ZoomInfo. You’ll work primarily with Node.js/TypeScript (NestJS preferred), design robust REST/GraphQL APIs, optimize MongoDB/Redis, and deploy on cloud (GCP preferred or AWS) with a strong focus on reliability, performance, security, and cost efficiency.

What you’ll do:

• Design, implement, and own microservices and REST/GraphQL APIs in Node.js/TypeScript (NestJS preferred)
• Translate product requirements into technical designs; break down work, estimate, and deliver incrementally
• Model data and optimize queries in MongoDB; implement effective caching with Redis (TTL, eviction, hot-key mitigation)
• Ship production-ready code with unit/integration tests; participate in on-call, incident response, and postmortems
• Containerize and deploy via Docker/Kubernetes; automate builds and releases with CI/CD (blue/green or canary)
• Instrument services for logs, metrics, and traces (p95/p99); continuously improve latency, reliability, and cost
• Review code, document designs, and mentor SE II/III engineers; contribute to shared standards and best practices

What you bring:

• 7+ years of software engineering experience, including 3+ years building backend services in Node.js/TypeScript
• Strong API fundamentals: versioning, pagination, authN/Z (OAuth/OIDC), and secure coding (OWASP)
• Hands-on with NestJS/Express/Fastify; familiarity with microservices patterns and event-driven workflows
• MongoDB expertise (schema design, indexing, basic sharding concepts) and Redis caching patterns
• Cloud experience on GCP (preferred) or AWS; Docker; working knowledge of Kubernetes; CI/CD with GitHub Actions/Jenkins/GitLab
• Observability skills: Datadog/OpenTelemetry/Prometheus/Grafana; confident debugging in production
• Collaboration and communication skills; bias for clean, well-tested, and well-documented code

Nice to have:

• Kafka or Pub/Sub; API Gateway/Ingress; feature flags; rate limiting and quotas
• Terraform/Helm; security tooling (SonarQube), dependency hygiene, secret management
• Performance profiling, load testing, and practical cost optimization

#LI-PM1

#LI-Hybrid

As a Network Engineer II, you’ll play a key role in designing, implementing, and managing advanced network solutions, ensuring seamless connectivity and robust security across our hybrid network infrastructure. We’re looking for a rockstar—a doer who thrives on challenges and delivers results! You’ll work hands-on with cutting-edge technologies like Cisco Meraki, Palo Alto Firewalls, and Zscaler, while also supporting critical maintenance and on-call activities.

Responsibilities:

• Design, configure, and deploy LAN, WAN, and WLAN networks to meet business objectives.
• Implement and manage network security solutions with a focus on Cisco Meraki, Palo Alto Firewalls, and Zscaler.
• Maintain detailed documentation of network configurations, topologies, and processes.
• Proactively monitor network performance and ensure high availability using advanced tools.
• Identify, diagnose, and resolve complex network issues efficiently.
• Perform capacity planning to ensure the network scales with business growth.
• Manage SSL certificates and ensure secure network communications.
• Collaborate with the security team to mitigate network vulnerabilities.
• Maintain compliance with industry standards and best practices.
• Participate in network-related projects, including upgrades, expansions, and migrations.
• Support VoIP implementations and AWS/GCP network integrations when required.
• Evaluate and recommend new networking technologies and tools.
• Participate in on-call rotations and off-hours maintenance every 3 months to ensure network reliability and uptime.
• Perform scheduled maintenance activities during off-hours to minimize business impact.
•  Experience with Terraform to provision and manage network infrastructure (VPCs, subnets, routing, security groups), including building reusable modules and integrating with CI/CD pipelines.
• Experience managing infrastructure across Amazon Web Services, Microsoft Azure, or Google Cloud Platform, with strong understanding of state management, remote backends, and version control (Git).

Qualifications:

• CCNA or equivalent certifications- a must
• 2-5 years of hands-on experience in network engineering- a must
• Proficiency in Cisco Meraki, Palo Alto Firewalls, and Zscaler- a must
• Familiarity with SSL certificate management and implementation.
• Experience with VoIP technologies and troubleshooting.
• Exposure to Terraform, AWS and GCP networking.
• Basic understanding of domain management.

Preferred Skills:

• Strong knowledge of networking concepts such as VLANs, VPNs, and routing protocols.
• Proficient in using network monitoring tools like Datadog, Solarwinds, and Wireshark.
• Excellent problem-solving skills and ability to thrive in a fast-paced environment.
• Strong communication and collaboration skills.
• Experience automating network configurations alongside Terraform using tools like Ansible.

Knowledge of networking concepts in cloud environments (routing, NAT, VPNs, load balancing).

#LI-SG2

#LI-Hybrid

What We Need

NetBrain is looking for an experienced QA Engineer to work on a variety of automation-related projects for our unparalleled network automation platform, powered by agentic-AI. We need a detail-oriented and logical programmer who loves to be part of a team and is comfortable collaborating across multiple areas of the organization. NetBrain has a global presence with offices worldwide. There are opportunities for employees with top performance to transfer to other offices in the future. 

What You'll Do

• Provide guidance and support to junior QA engineers and share best practices.
• Develop detailed test plans and test strategies from requirements and specifications.
• Design comprehensive test cases and scenarios covering functional and non-functional requirements.
• Execute manual and automated tests across functional, regression, performance, usability, and security areas.
• Identify, document, track, and help resolve software defects with development teams.
• Collect and analyze quality metrics and prepare test reports for stakeholders.
• Participate in design and code reviews from a QA perspective.
• Evaluate and recommend QA tools and technologies.
• Maintain QA environments, tools, and test data.
• Assess release risks and recommend mitigation strategies.
• Ensure software meets internal standards, regulatory expectations, and best practices.
• Develop and maintain automated scripts and integrate them into CI/CD pipelines.
• Act as a liaison between customers and the development team on quality concerns.
• Perform any other responsibilities assigned.

What You Are

• Bachelor’s degree with typically 5+ years of related experience, or Master’s degree with 3+ years, or equivalent work experience.
• Cloud experience, preferably AWS.
• Large-scale software testing experience, including databases such as MongoDB, Oracle, MySQL, and PostgreSQL.
• Experience with API testing tools such as Postman.
• Performance testing experience.
• Proficiency in scripting/programming languages such as Python, C++, or Java.
• Experience with automation tools such as Jenkins and Selenium.
• Knowledge of network monitoring tools.
• Strong troubleshooting, analytical, and problem-solving skills.
• Strong verbal and written communication skills.
• Experience working with cross-functional teams.

Nice to have Skills

• Networking or cloud certifications such as CCNA, CCNP, JNCIA, or JNCIP.
• Hands-on ITSM data analysis for automation opportunities.
• Experience with customer-facing content such as knowledge base articles or training videos.
• Ability to deliver in-person or virtual product training.
• Mentoring or coaching experience with junior QA team members.

The Customer Success Engineer (Digital Customer Success Manager) is a key member of the post-sales organization. You have a networking background and an understanding of troubleshooting in mission-critical environments. You have a strong interest in customer-facing roles, listening to customers and persevering to help them achieve goals with NetBrain automation.

What You’ll Do

• Engage and evangelize relevant NetBrain use cases to assigned customer accounts.
• Directly help customers achieve automation value/use cases with NetBrain.
• Partner with Services, Support, and R&D organizations to ensure customer adoption of automation.
• Develop and execute customer success plans with customers.
• Scaled Customer Success: Leverage digital/tech-touch approaches including webinars, reusable assets, and automation playbooks. Use Customer Success tools (e.g., Gainsight) to manage and scale engagement.
• Work with Customer Success tools to deliver low-touch/tech-touch methods to interact with customers.
• Train and coach customers through successful onboarding and ongoing usage.
• Collaborate with Sales on accounts to identify expansion opportunities.

Who You Are

• 4–6 years of experience in networking, customer success, or post-sales roles, with at least 2 years in a customer-facing capacity (Support Engineer, Post-Sale Engineer, Technical Project Management, or Delivery Manager)
• Background in a NOC or complex enterprise network environment (ISP, Cloud provider, MSP, or Systems Integrator)
• Strong understanding of enterprise networking fundamentals: routing & switching (BGP, OSPF, VLANs), network troubleshooting, and familiarity with monitoring tools (Wireshark, SNMP, etc.)
• Networking certification strongly preferred (CCNA, CCNP, JNCIA, JNCIP, or equivalent)
• Bachelor's degree in Computer Science, Engineering, or equivalent
• Excellent written and verbal communication skills, including the ability to explain complex technical concepts to non-technical audiences
• Proven ability to manage multiple enterprise customers simultaneously, meet deadlines, and drive outcomes independently
• Experience working with Global 2000/5000 enterprise customers preferred

Nice to Have

• Familiarity with network automation and APIs
• Experience with Customer Success or CRM platforms (e.g., Gainsight, Salesforce)
• Exposure to SaaS, automation-driven, or observability platforms
• Windows or Linux administration experience

Job Title: Manager, Software Engineer

Locations: Bangalore

Reports to: VP, AI Engineering

 A quick snapshot…

Conga is looking to hire a Manager, Software Engineering to join our extremely talented AI Engineering team. As an Engineering Manager at Conga, you’ll lead a team of software engineers working on our next generation AI Solutions. This team will be responsible for building statistical and machine learning models that support product features across the company. You’ll get to work directly with other Engineering Managers, Architects, Data Scientists, Product Managers, and Directors, all of whom make up the larger team. In this highly collaborative environment, you will have the opportunity to grow as a leader and help mentor others.

This position requires experience leading software engineering initiatives, knowledge of AI/ML solutions, as well as excellent people and time management skills. This role will be reporting to the VP of AI Engineering and will be a key engineering leader inside the Conga AI Pillar. The role requires you to collaborate with other leaders at Conga and guide your team to deliver high quality software solutions in a timely manner. The ideal candidate for this position is passionate about people, process, technology, and delivering customer values.

Conga works in an agile environment where there are daily stand-ups, code reviews, and constant communication within each self-managed cross-functional team. The ability to communicate effectively with other Engineering and Product leaders, as well as work closely with other your team members are key components for success in this position.

Why it’s a big deal…  

8+ or more years of experience in the Software Engineering industry with a record of increasing responsibility leading software development initiatives, and 3+ years managing teams.

Deep understanding of the Software Development Lifecycle (SDLC) and Machine Learning Lifecycle (MLL).

Lead and drive the strategy, vision and roadmap for building robust, scalable AI/ML foundations and platforms — including but not limited to:

•  Feature stores
• Distributed ML model training
• Model versioning and evaluation
• Monitoring, drift detection, and automated retraining pipelines
• Responsible AI, model explainability, and fairness assessments

Experience with productionizing ML models and integrating them into real-time and batch applications. Work closely with data science partners and domain engineering teams to understand AI/ML use cases and build corresponding foundations for personalization, NLP, forecasting, recommendations, and generative AI.

Experience using a popular programming language such as: Python (preferred), Java, C#, Scala, etc.

Solid understanding of modern software development practices including object-oriented programming, concurrency, design patterns, microservices architecture, RESTful API design, and test-driven development.

Experience with software testing concepts and tools: white/black box testing, coverage analysis, mocking, PyTest/xUnit, Selenium, etc.

Hands-on experience with GCP technologies such as BigQuery, GKE, GCS, DataFlow, Kubeflow, and Vertex AI — or equivalent services in AWS and/or Azure.

Familiarity with ML frameworks and tools such as TensorFlow, PyTorch, MLflow, scikit-learn, HuggingFace Transformers, etc.

Strong experience with Infrastructure-as-Code and CI/CD tools used to automate deployment to cloud platforms: Terraform, GitHub Actions, Concourse, Ansible, etc.

Excellent leadership, decision-making, and communication skills, with the ability to translate business needs into engineering outcomes.

Experience with AI product lifecycle management, including experimentation tracking, model governance, and release management.

Experience with Python is ideal; Java/Spring is a strong plus.

Education: Bachelor’s degree in computer science, Engineering, or a related technical field; Master’s degree preferred 

Are you the person we’re looking for?  

Provide engineering leadership and mentorship to a team of software engineers.

Be a strong engineering leader responsible for executing the Conga AI roadmap using agile practice.

Experience implementing scalable data and AI/ML solutions in a product-driven technology environment.

Manage, lead, and motivate cross-functional, interdisciplinary teams of software engineers to achieve strategic and tactical business outcomes.

Mentor and grow engineers in your team, fostering a culture of teamwork, accountability, and continuous improvement.

Demonstrated ability to skillfully hire, coach, and performance manage a team of technology professionals.

Partner with others at Conga to ensure engineering tasks are understood, broken down, and implemented to the highest of quality standards.

Collaborate with members of the team to solve challenging engineering tasks on time and with high quality.

Encourage skill growth of your team members.

Assist and adhere to enforcement of project deadlines and schedules.

Actively communicate with team members to clarify requirements and overcome obstacles to meet the team goals.

Highly technical, confident at the operational management level and comfortable in an engineering-heavy organization.

Track record of being a strong leader, with the ability to influence across teams and levels.

Work with development teams in an agile context as it relates to software development.

Here’s what will give you an edge…

Provide architectural guidance and technical oversight for AI/ML systems, ensuring solutions are scalable, secure, and production ready.

Drive engineering excellence by championing robust design, peer reviews, and efficient CI/CD practices tailored for AI systems.

Foster strong cross-functional partnerships with Product, Data Science, ML-Ops, and DevOps teams to accelerate delivery and innovation.

Travel Requirement

Limited travel to other company offices upon request

#LI-UB1

What You'll Do

Who You Are

What We Need

NetBrain is looking for a DevOps Engineer who will combine deep network domain knowledge of current operational challenges. In this role, You'll focuses on AWS cloud infrastructure, automation, and secure deployments.NetBrain has a global presence with offices worldwide. There are opportunities for employees with top performance to transfer to other offices in the future. 

What You'll Do

• Collaborate with product, development and security teams to deliver solutions efficiently and securely.
• Design, deploy and manage scalable AWS cloud infrastructure, using advanced scripts and tools to ensure the implementation of infrastructure as code (using Terraform, CloudFormation or AWS CDK).
• Build and maintain CI/CD pipelines with automated testing and deployment gating (CodePipeline, CodeBuild, Github Actions or Jenkins).
• Automate provisioning and deployments for microservices and serverless workloads.
• Establish monitoring, tracing and alerting with CloudWatch, Prometheus/Grafana, Datadog and X-Ray.
• Implement centralized logging.
• Manage IAM roles, policies and enforce least-privilege access and implement encryption (at rest and in transit), secure APIs and AWS WAF.
• Integrate container security practices while supporting compliance efforts with automated controls and documentation.
• Configure and manage VPCs, subnets, routing, NAT gateways and secure connectivity.
• Design and maintain highly available multi-AZ and multi-region architectures.
• Develop and test backup and disaster recovery strategies (AWS Backup, RDS snapshots, S3 versioning).
• Respond to incidents, perform root cause analysis and implement preventative measures.
• Maintain clear technical documentation, runbooks and onboarding guides.

Who You Are

• 5 years of experience with cloud-related technologies such as AWS, Azure, or Google Cloud with a bachelor’s degree; or 3 years and a master’s degree.
• Expertise in programming in Python, Ruby, or Bash scripting languages.
• Solid understanding of CI/CD tools.
• AWS Professional  Certification is a plus.
• Familiar with the provision and configuration using management tools (e.g., Puppet, Chef, Ansible).
• Familiar with application monitoring tools like ELK, Splunk, or Datadog.
• Familiar with IaC such as Terraform or CloudFormation.
• Experience with SAAS project implementation. 

Job Title: Staff Software Engineer, AI

Locations: Bangalore

Reports to: Sr. Manager, AI/ML.

A quick snapshot…

As a Staff Software Engineer, you will be a key contributor to the design, development, and deployment of advanced AI and generative AI-based products. You will drive technical innovation, lead complex projects, and collaborate closely with cross-functional teams to deliver high-quality, scalable, and maintainable solutions. This role requires a strong background in software development, AI/ML techniques, and DevOps practices, along with the ability to mentor junior engineers and contribute to strategic technical decisions.

Why it’s a big deal…

This is one of the critical roles in the project, where you will be an expert in product development, a good team player, and will lead and mentor your team members. We believe in using the best tools for the task at hand so the ability and desire to learn new programming languages and technologies is necessary. All of this adds up to an exciting, challenging, and always interesting place to work, where complex problems are found and solved every day. This role determines the root cause for the most complex software issues and develops practical, efficient, and permanent technical solutions.

Are you the person we’re looking for?

Experience: 8+ years of professional software development experience, including significant experience with AI/ML or GenAI applications. Demonstrated expertise in building scalable, production-grade software solutions.

Advanced Software Development: Design, develop, and optimize high-quality code for complex software applications and systems, maintaining high standards of performance, scalability, and maintainability. Drive best practices in code quality, documentation, and test coverage.

GenAI Product Development: Lead end-to-end development of generative AI solutions, from data collection and model training to deployment and optimization. Experiment with cutting-edge generative AI techniques to enhance product capabilities and performance.

Technical Leadership: Take ownership of architecture and technical decisions for AI/ML projects. Mentor junior engineers, review code for adherence to best practices, and ensure the team follows a high standard of technical excellence.

Project Ownership: Lead execution and delivery of features, managing project scope, timelines, and priorities in collaboration with product managers. Proactively identify and mitigate risks to ensure successful, on-time project completion.

Architectural Design: Contribute to the architectural design and planning of new features, ensuring solutions are scalable, reliable, and maintainable. Engage in technical reviews with peers and stakeholders, promoting a product suite mindset.

Code Review & Best Practices: Conduct rigorous code reviews to ensure adherence to industry best practices in coding standards, maintainability, and performance optimization. Provide feedback that supports team growth and technical improvement.

Testing & Quality Assurance: Design and implement robust test suites to ensure code quality and system reliability. Advocate for test automation and the use of CI/CD pipelines to streamline testing processes and maintain service health.

Service Health & Reliability: Monitor and maintain the health of deployed services, utilizing telemetry and performance indicators to proactively address potential issues. Perform root cause analysis for incidents and drive preventive measures for improved system reliability.

Educational : Bachelor’s degree in computer science, Engineering, or a related technical field; Master’s degree preferred.

Here’s what will give you an edge…

Technical Expertise: Advanced proficiency in Python, FastAPI, PyTest, Celery, and other Python frameworks. Deep knowledge of software design patterns, object-oriented programming, and concurrency.

Cloud & DevOps Proficiency: Extensive experience with cloud technologies (e.g., GCP, AWS, Azure), containerization (e.g., Docker, Kubernetes), and CI/CD practices. Strong understanding of version control systems (e.g., GitHub) and work tracking tools (e.g., JIRA).

AI/GenAI Knowledge: Familiarity with GenAI frameworks (e.g., LangChain, LangGraph), MLOps, and AI lifecycle management. Experience with model deployment and monitoring in cloud environments.

Preferred Skill sets/Tools:

AI & Machine Learning: Hands-on experience with advanced ML algorithms, including generative models, NLP, and transformers. Knowledge of industry-standard AI frameworks (e.g., TensorFlow, PyTorch) and experience with data preprocessing and model evaluation.

Data & Analytics Tools: Proficiency with relational and NoSQL databases (e.g., MongoDB, MSSQL, PostgreSQL) and analytics platforms (e.g., BigQuery, Snowflake, Tableau). Experience with messaging systems (e.g., Kafka) is a plus.

Testing & Quality: Experience with test automation tools (e.g., PyTest, xUnit) and CI/CD tooling such as Terraform and GitHub Actions. Strong emphasis on building resilient and testable software.

Advanced Cloud Knowledge: Proficiency with GCP technologies such as VertexAI, BigQuery, GKE, GCS, and DataFlow, with a focus on deploying AI models at scale.

#LI-UB1

Job Title: Senior Software Engineer
Locations: Bangalore
Reports to: Director, Software Engineering

A quick snapshot…
As a Senior Software Engineer, you’ll be a key member in a team responsible for the development of scalable, reliable, and innovative AI/GenAI solutions. You’ll contribute to high-priority projects, ensuring maintainable code and producing high-quality, production-ready applications. You’ll operate with a high degree of technical expertise, strategic thinking, effective collaboration across diverse teams, while helping to mentor and elevate others to meet a very high technical bar.   

Why it’s a big deal…  

You will be a key contributor to delivering Conga’s AI roadmap, ensuring solutions meet high quality standards and timelines. You’ll be a core member of the team that will implement complex, large-scale AI systems. You’ll also have the opportunity to work cross-functionally to resolve issues, mentor junior members, and help to foster a culture of continuous learning and technical excellence. All of this adds up to an exciting, challenging, and always interesting place to work, where complex problems are found and solved every day.

Here's what we’re looking for…

Related Experience. You have 7+ years of professional software development experience, including 3+ years in AI/ML or GenAI. You have a proven track record of developing and deploying scalable, production-grade AI solutions. 

Technical expertise. You have:  

• Experience in Python and frameworks such as TensorFlow, PyTorch, FastAPI, LangChain, LangGraph, and KubeFlow.  

• Knowledge of AI/ML algorithms, generative models, and LLMs. 

• Proficiency with cloud platforms (e.g., GCP, AWS, Azure) and modern DevOps practices. 

• Strong understanding of distributed systems, microservices architecture, and database systems (SQL/NoSQL). 

Education. A bachelor’s degree in engineering or equivalent.

Here’s what will give you an edge…

Effective communication and interpersonal skills. You’re comfortable initiating and engaging in collaborative discussions. You are skilled at reading and adapting to different communication styles. When you speak, you are clear and concise. Your strong listening skills help to build trust and foster connections with our clients. They also ensure you collect the right information so you can resolve issues most expediently.

Initiative. You do not wait around for things to happen or for someone to tell you what to do. You are not only proactive about completing your own work, but when you sense the need to introduce a project that will benefit the team or the organization -- even if it’s outside your scope of work -- you put a proposal together, talk to the team about it, and own it. And that also goes back to having an entrepreneurial spirit.

Passionate Problem Solver. Proactive, self-driven, and enjoys solving complex problems, not just in the primary area of responsibility but across boundaries. Identify and implement best practices for coding as well as development processes and perform as a trusted contributor requiring little to no supervision and demonstrating the ability to meet deadlines, exceed goals, and create benchmarks for success.

#Li-VA1

Job Title: Senior Software Engineer, AI/ML or GenAI
Locations: Bangalore / Ahmedabad / Pune

Reports to: Director, Software Engineering

A quick snapshot…

As a Senior Software Engineer, you’ll be a key member in a team responsible for the development of scalable, reliable, and innovative AI/GenAI solutions. You’ll contribute to high-priority projects, ensuring maintainable code and producing high-quality, production-ready applications. You’ll operate with a high degree of technical expertise, strategic thinking, effective collaboration across diverse teams, while helping to mentor and elevate others to meet a very high technical bar.   

Why it’s a big deal…  

You will be a key contributor to delivering Conga’s AI roadmap, ensuring solutions meet high quality standards and timelines. You’ll be a core member of the team that will implement complex, large-scale AI systems. You’ll also have the opportunity to work cross-functionally to resolve issues, mentor junior members, and help to foster a culture of continuous learning and technical excellence. All of this adds up to an exciting, challenging, and always interesting place to work, where complex problems are found and solved every day.

Here's what we’re looking for…

Related Experience. You have 7+ years of professional software development experience, including 3+ years in AI/ML or GenAI. You have a proven track record of developing and deploying scalable, production-grade AI solutions. 

Technical expertise. You have:  

• Experience in Python and frameworks such as TensorFlow, PyTorch, FastAPI, LangChain, LangGraph, and KubeFlow.  

• Knowledge of AI/ML algorithms, generative models, and LLMs. 

• Proficiency with cloud platforms (e.g., GCP, AWS, Azure) and modern DevOps practices. 

• Strong understanding of distributed systems, microservices architecture, and database systems (SQL/NoSQL). 

Education. A bachelor’s degree in engineering or equivalent.

Here’s what will give you an edge…

Effective communication and interpersonal skills. You’re comfortable initiating and engaging in collaborative discussions. You are skilled at reading and adapting to different communication styles. When you speak, you are clear and concise. Your strong listening skills help to build trust and foster connections with our clients. They also ensure you collect the right information so you can resolve issues most expediently.

Initiative. You do not wait around for things to happen or for someone to tell you what to do. You are not only proactive about completing your own work, but when you sense the need to introduce a project that will benefit the team or the organization -- even if it’s outside your scope of work -- you put a proposal together, talk to the team about it, and own it. And that also goes back to having an entrepreneurial spirit.

Passionate Problem Solver. Proactive, self-driven, and enjoys solving complex problems, not just in the primary area of responsibility but across boundaries. Identify and implement best practices for coding as well as development processes and perform as a trusted contributor requiring little to no supervision and demonstrating the ability to meet deadlines, exceed goals, and create benchmarks for success.

#Li-VA1

Position Overview

Woolpert is hiring a Site Civil Engineer to join our dynamic Land Development team.  This position reports to the Site Civil Engineering Team Leader and can work out of one our offices in Indianapolis, IN, Pittsburgh, PA or Ohio.  

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country the job is located. #LI-SN1

What You Will Do:

Essential Functions

• Design and create site layout plans in alignment with client requirements and Woolpert standards. 
• Utilize AutoCAD Civil 3D to develop concept plans, grading plans, and site designs. 
• Work with project management teams to identify impediments and develop/implement solutions to overcome obstacles. 
• Perform site due diligence assessments and compile data and reports.
• Perform occasional field work and frequent local travel, and overnight travel, as needed.

Minimum Requirements

• BS in Civil Engineering
• 5+ years related experience. 
• Professional Engineer (P.E.) license is required
• Experience in Autodesk Civil 3D. 
• Experience in hydraulics and hydrology preferred. 
• Strong interest and working knowledge in hydrology and stormwater management. 
• Proven ability to multitask, appropriately prioritize workflow, and complete tasks. 

Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

Why Woolpert?

Woolpert is looking for supportive, goal-oriented, and career-minded individuals who are, or are looking to become, industry leaders in their fields. We blend design excellence with innovative technology and geospatial applications to deliver exceptional value to our clients. When you join us, you'll join a team of experts who are passionate about their work and dedicated to building the next generation of industry leaders. Woolpert embraces progress and innovation, creating limitless opportunities for your career growth.

Position Overview

Woolpert is hiring a Senior Roadway Engineer to join our dynamic Transportation Team at one of our Ohio offices. This position reports to the Roadway Team Lead and is responsible for responsible for designs of roadway, bikeway, trail and pedestrian projects.

They are responsible for leading designs of roadway, bikeway, trail and pedestrian projects. Additionally, they assist in resource planning work for other staff on their projects as well as mentoring junior staff members. The Senior Project Engineer is looked to for design expertise and the ability to lead a project from concept to final design. This role will work on a variety of transportation projects spanning multiple clients, states and project types. They will be exposed to and work closely with other design teams in bridges, traffic, site development, planning amongst others. The Senior Roadway Engineer is also looked to for mentoring of less experienced staff as well as the allocation of work to other staff. The Engineering Design Team is quickly growing, allowing for accelerated growth and upward mobility opportunities.

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country the job is located.

What You Will Do:

• Lead design of complex roadway and transportation projects that require creative solutions. Projects include roadway, bikeways, pedestrian facilities, roundabouts, trails, multi-modal transportation or transportation planning. 
• Direct engineering design tasks such as highway and street design, roadway alignments, roundabout design, roadway grading and modeling, curb ramp design, signing and pavement plan, maintenance of traffic, storm drainage.
• Use local and federal roadway standards to prepare preliminary and final design documents, cost estimates, and bid documents.
• Perform detailed review of design plans and supporting documents.
• Perform designs using software including MicroStation, OpenRoads Designer (ORD), AutoCAD, and/or Civil 3D.
• Assist Project Managers in the writing of proposals as well as preparing scope, schedule and budget of projects

What You Will Bring:

• Bachelor Degree in Civil Engineering or related technical design field. 
• A minimum of 8+ years of professional experience preferred. 
• Must be a licensed PE
• If licensed in another state, the ability to obtain a license in Ohio.
• Ability to lead design as well as allocate work to others.
• Experience in Roadway, Highway, Trail, Bikeway/Pedestrian and/or Roadway Drainage design.
• Expertise in Civil 3D and/or MicroStation, and OpenRoads Designer (ORD).
• Experience with ODOT,INDOT, TxDOT is a plus.
• Ability and desire to mentor design staff.
• Possess strong organizational skills to successfully manage multiple priorities.
• Proficiency with Microsoft Office (Word, Excel).
• Ability to work across disciplines and coordinate with other firms on projects

#LI-AT1

Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

Location :  Block A, 11th Floor, Global infocity, Perungudi, Chennai - 96

Shift : 5 PM IST to 2 AM IST 

About the role : 

This role is responsible for leading and managing the complete onboarding process for all ZoomInfo customers, ensuring a smooth and timely implementation experience. You will serve as the primary point of contact, coordinating with cross-functional teams to align goals, timelines, and deliverables. The role focuses on driving customer satisfaction through proactive communication, effective project management, and sharing best practices. Additionally, you’ll ensure a seamless transition to the Customer Success and Account Management teams for continued customer growth and engagement

What You’ll Do 

• Manage the comprehensive onboarding for all ZoomInfo customers (including new business, renewals, and upsells) to ensure customers receive a highly organized program with detailed goals, timelines, and processes. Serve as primary point of contact for customers during the onboarding and implementation phase of the customer lifecycle.
• Build implementation strategies to ensure customers in all customer segments are onboarded within the defined SLAs. Coordinate communication with other areas of the business to ensure a streamlined approach for each and every customer.
• Work directly with customers to set appropriate expectations, address customer goals, determine target dates, manage customer tasks, and provide regular project updates during the onboarding phase of the customer lifecycle.
• Collaborate with the customer success team, customer training team, and customer integrations team to create a streamlined and cohesive approach that allows customers to get successfully implemented and trained.
• Manage multiple simultaneous onboarding projects at one time, balancing priorities of business results, customer satisfaction, and technical quality. This includes being an asset to the Customer Success Manager, Learning & Development Manager, and Integrations and/or Solutions Engineer while being an advocate for the customer.
• Provide best practices and mentorship to customers on how best to implement ZoomInfo’s suite of products and solutions. Provide thought leadership with regards to overcoming challenges the customer is facing.
• Ensure appropriate handoff of new accounts to the Customer Success Manager and/or the Account Manager. Build out a standardized information flow/transition document to prepare the CSM and AM for success, including documenting wins and challenges the customer faced during the onboarding process.
• Serve as the primary owner of Customer Journey tasks in Salesforce. Document all steps and touchpoints as appropriate.
• Perform a wide variety of professional tasks, which demand a high level of creativity and imagination, as well as a thorough knowledge of the applicable needs and expectations of employees/customers.

What you bring 

• Any Bachelor degree. At least 3 to 5 years of customer success and/or project management, ideally in a SaaS environment.
• Ability to manage multiple competing priorities, rapidly adapt and respond to customer requests and timeline changes.
• Highly collaborative, organized, and execution-oriented with strong presentation skills.
• Excellent project management skills with an emphasis on attention to detail, timelines, and quality of work.
• Excellent problem-solving skills and ability to be flexible to project situations. Ability to research, analyze and provide a solution to newly identified issues.
• Experience developing, installing, training, and/or supporting B2B solutions (previous experience with ZoomInfo and/or ZoomInfo certification strongly preferred).
• Highly familiar with Salesforce CRM.
• Able to be successful in a fast-paced environment that rewards hard work and self-motivation.
• Superior relationship and communication skills (both verbal and written)

#LI-SG2

#LI-Hybrid

Toast is building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: running the businesses they love. We’ve grown into a leading hospitality software company in the U.S., and are now entering our next phase of growth—one defined by scale, complexity, and a new class of enterprise customers.

Every restaurant is unique, and a restaurant’s menu expresses its individual brand and product offerings. Inside a Toast restaurant, the definition of the menu becomes the common language between guests, servers, and the kitchen. In our digital ordering products, a great menu serves as both a billboard and a roadmap to an excellent dining experience. It is the central hub for restaurant configuration– it determines what guests can order, how the dishes are presented and priced in different contexts, where they are routed for fulfillment and how they are coursed, how they are prepared, whether the ingredients are still available, and how they are classified for reporting. A menu is always evolving: kitchens create new dishes, managers experiment with pricing and presentation, and staff optimize the menu for restaurant operations. 

We create products to satisfy the vast breadth of our restaurants, from single-location coffee shops to complex enterprise brands with thousands of locations. We offer an extremely powerful and configurable menu platform, and our team exists to ensure that this flexibility can be managed effectively at any scale. This includes feature-rich menu data models, APIs for both first and third party integrations (eg: DoorDash and other ordering partners), and the user experiences for configuring menus that meet a vast variety of needs, from complex customer segments (eg: Pizza shops) to our evolving Retail platform. 

We are looking for a visionary engineer who is motivated by these challenges and eager to transform our menus architecture to meet the dynamic needs of our customers and our rapidly growing business. As a Principal Software Engineer on the Menus team, you will take ownership of this essential function, making strategic technical decisions that enhance our capabilities and ensure scalability. You will have the opportunity to make a huge impact in a critical space. Your leadership will drive excellence within the team and influence our broader engineering community, setting new standards and contributing to our collective success.

About this roll* (Responsibilities) 

• Lead the evolution of our Menus architecture and data models, delivering scalable solutions that have significant business impact.
• Define and implement frameworks and processes that guarantee the quality, resilience, and scalability of our user experiences and API platform.
• Develop and execute technical strategies to solve complex business challenges, leveraging data-driven decisions to prioritize impactful changes.
• Establish guiding technical and delivery principles that influence engineering practices across the broader engineering organization.
• Mentor and guide engineers, fostering a culture of continuous improvement, inclusivity, and engineering excellence.
• Build and maintain strong partnerships across lines of business, aligning technical solutions with strategic objectives.

Do you have the right ingredients*? (Requirements)

• Minimum education: BE or B.Tech in a technology-related field
• 10+ years of experience in software engineering, with a strong background in back-end development using Java, Kotlin, or other object-oriented language
• Proficient with modern API standards and technologies (e.g. REST, GraphQL)
• Proficient with relational databases and alternative data stores
• Experience with distributed systems, enterprise messaging systems, and/or microservices
• Demonstrated ability to deliver high-impact, scalable solutions in complex, multi-product environments.
• Strong leadership and mentoring skills, with a track record of guiding teams through architectural transformations.
• Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences.
• Passionate about driving innovation and continuously improving engineering practices.

Here’s a summary of the role:

Ready to build real-world AI solutions that actually make an impact?

You’ll take cutting-edge AI and GenAI concepts—like copilots, agents, and intelligent workflows—and turn them into scalable, production-ready systems used across sales, finance, customer success, and more. If you enjoy hands-on backend engineering, working with APIs, cloud platforms, and LLMs, and transforming ideas into high-performing AI-driven products, this role puts you right at the center of innovation.

Here’s a breakdown of what you’ll do (not all of it, just the important stuff):

• Build and scale backend services, APIs, and integrations that embed AI/GenAI into enterprise systems (CRM, ERP, BI)
• Develop LLM-powered solutions such as RAG pipelines, copilots, agents, and automation workflows
• Take AI solutions from concept to production—design, build, test, deploy, and monitor
• Collaborate with architects and business stakeholders to turn requirements into practical AI implementations
• Create and manage data pipelines to enable reliable, high-quality AI workflows
• Ensure solutions are secure, scalable, observable, and aligned with best practices

These are the essentials you’ll need to get an interview:

• 5+ years of experience in software or solutions engineering with production systems
• Strong programming skills in Python, Java, C#, or Node.js
• Hands-on experience with APIs, integrations (REST/webhooks), and backend development
• Practical experience working with LLMs/GenAI tools (e.g., OpenAI, LangChain, or similar)
• Experience with cloud platforms (preferably AWS), CI/CD, and containerization
• Solid understanding of AI/GenAI concepts like prompt engineering, RAG, or agents
• Ability to translate technical solutions into business impact and collaborate across teams

It would be great if you had these too, but we’ll support you if you don’t:

• Experience integrating AI into CRM, ERP, or analytics platforms
• Familiarity with MLOps/LLMOps concepts such as model lifecycle and monitoring
• Exposure to machine learning or data analytics tools (e.g., Scikit-learn, dashboards)
• Experience working in global or distributed teams
• Knowledge of AI governance, security, and responsible AI practices

#LI-HYBRID

• Own the implementation, customization, proactive and reactive support for Glean customers
• Provide first response, technical troubleshooting, resolution and follow-through of customer issues and inquiries
• Assist customers in on-boarding additional datasources into Glean to increase the content and knowledge for their users' search experience
• Educate customers on the use of Glean product features as needed
• Identify system and user health issues through analysis key metrics, devise a remediation plan and execute while coordinating and updating the customer when needed
• Handle customer-impacting alerts which require coordination with customer admin and system resources through resolution
• Work closely with teams across Glean to drive product, process and service improvements

About you:

• Communication: professional presentation and interaction skills with both customers and internal teams
• Project planning: plan and execute technical implementation of customer projects including configuration and customization with integrations to SaaS-based systems
• Self-motivated: proactive approach to delivering service to customers
• Detail-oriented: highly organized and methodical, ensuring all issues are managed to completion
• Data-driven: utilize metrics and objective measurements to assess success and improvement opportunities for customers
• Problem solving: technical problem solving skills including ability to troubleshoot and isolate issues to their root cause
• Ability to debug issues including searching & reading application logs, analyzing stack traces and browser trace files
• Experience in at least one of the following disciplines: Customer Solutions Engineering, Support Engineering, Professional Services
• Hands-on experience in at least one of the following: Search technologies, Knowledge technologies, SaaS-based system integrations
• Experience with Cloud technologies in at least one of the following: Google Cloud Platform (GCP), Amazon Web Services (AWS) or Microsoft Azure
• Must have experience on troubleshooting REST API issues
• Working experience on SSO, SAML and OAuth & network troubleshooting
• Should be able to document the issues and contribute to support knowledge base
• Knowledge on SQL/database, Basics Kunbernetes, Intermediate/Advanced Linux
• Good to have experience on using Github, Jira & confluence
• Basic knowledge on LLM and how GPT works is a plus

Location: 

• This role is hybrid (3 days a week in our Bangalore office)
• This role follows PST shift hours, which are 9:30PM - 6:30AM IST

Compensation & Benefits:

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

#LI-HYBRID

• Own the implementation, customization, proactive and reactive support for Glean customers
• Provide first response, technical troubleshooting, resolution and follow-through of customer issues and inquiries
• Assist customers in on-boarding additional datasources into Glean to increase the content and knowledge for their users' search experience
• Educate customers on the use of Glean product features as needed
• Identify system and user health issues through analysis key metrics, devise a remediation plan and execute while coordinating and updating the customer when needed
• Handle customer-impacting alerts which require coordination with customer admin and system resources through resolution
• Work closely with teams across Glean to drive product, process and service improvements

About you:

• Communication: professional presentation and interaction skills with both customers and internal teams
• Project planning: plan and execute technical implementation of customer projects including configuration and customization with integrations to SaaS-based systems
• Self-motivated: proactive approach to delivering service to customers
• Detail-oriented: highly organized and methodical, ensuring all issues are managed to completion
• Data-driven: utilize metrics and objective measurements to assess success and improvement opportunities for customers
• Problem solving: technical problem solving skills including ability to troubleshoot and isolate issues to their root cause
• Ability to debug issues including searching & reading application logs, analyzing stack traces and browser trace files
• Experience in at least one of the following disciplines: Customer Solutions Engineering, Support Engineering, Professional Services
• Hands-on experience in at least one of the following: Search technologies, Knowledge technologies, SaaS-based system integrations
• Experience with Cloud technologies in at least one of the following: Google Cloud Platform (GCP), Amazon Web Services (AWS) or Microsoft Azure
• Must have experience on troubleshooting REST API issues
• Working experience on SSO, SAML and OAuth & network troubleshooting
• Should be able to document the issues and contribute to support knowledge base
• Knowledge on SQL/database, Basics Kunbernetes, Intermediate/Advanced Linux
• Good to have experience on using Github, Jira & confluence
• Basic knowledge on LLM and how GPT works is a plus

Location: 

• This role is hybrid (3 days a week in our Bangalore office)
• This role follows EST shift hours, which are 5:30 PM to 2:30 AM IST.

Compensation & Benefits:

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

#LI-HYBRID

Glean is looking for engineers to help build the world’s best search and assistant product for work. Our engineers work on a range of systems across the stack, including query understanding, document understanding, domain-adapted language models, natural language question-answering, evaluation, and experimentation. We interact regularly with customers, deeply understand their pain points, and use whatever tool is necessary, simple or complex, to solve their problems.

You will:

• Invent new signals to improve the personalization of our search engine
• Train a model to capture interactions between signals in our ranking system
• Design smarter ways to domain-adapt language models to each customer’s corpus
• Discover new ways of combining LLMs with search engines to answer complex questions
• Write robust code that’s easy to read, maintain, and test
• Mentor more junior engineers, or learn from battle-tested ones

About you:

• 6+ years of experience
• BA/BS in computer science, math, sciences, or a related degree
• Experience working with search, recommendation, natural language processing, or other large systems involving machine learning
• Strong analytical skills and ability to work with data
• Proven ability to design, build, and ship production-ready models
• Proficiency in your ML framework of choice
• Strong coding skills (Python, Go, Java, C++, ...)
• Thrive in a customer-focused, tight-knit and cross-functional environment - being a team player and willing to take on whatever is most impactful for the company is a must
• A proactive and positive attitude to lead, learn, troubleshoot and take ownership of both small tasks and large features

Location: 

• This role is in person in Bangalore, India

Compensation & Benefits:

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

Glean is looking for Backend/Infrastructure engineers to build a highly performant, scalable, secure, permissions-aware system that makes all the relevant enterprise knowledge readily available to employees in all contexts of their work. The role provides ample opportunities to work on various aspects of building a modern cloud-native application stack using the latest best practices  - examples of some technical challenges you can work on are building a scalable, reliable distributed system and underlying storage, a unified application framework and data model that makes it easy to index diverse sources of information, end-to-end aspects of security - application layer, platform layer as well as IT security, laser focus on making the experience feel instant, while at the same time balancing the system cost implications, and tooling for comprehensive monitoring and deployment of the system in multiple cloud environments.

You will:

• Own impactful infrastructure problems from inception and architecture to production launch
• Write well thought out design documents and robust, high-quality and well-tested code
• Work collaboratively with a strong team to identify the most impactful projects we should be prioritizing in our roadmap
• Mentor more junior engineers or learn from battle tested ones

About you:

• BA/BS in computer science, or related degree
• Minimum 3+ years of experience working on infrastructure for distributed systems or cloud-native applications
• Thrive in a customer-focused, tight-nit and cross-functional environment - being a team player and willing to take on whatever is most impactful for the company is a must
• A proactive and positive attitude to lead, learn, troubleshoot and take ownership of both small tasks and large features
• Strong coding skills (for example in Go/Python/Java/C++ etc) with an emphasis on designing for reliability and scale, and writing well-tested components
• Familiarity with cloud native development practices in GCP/AWS/Azure is a plus

Location: 

• This role is in person in Bangalore, India

Compensation & Benefits:

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

• This role is hybrid (4 days a week in our Bangalore office)

Glean is looking for an Application Security Engineer with a primary focus on ensuring that our entire technology stack is free of software vulnerabilities (CVEs). This role is responsible for securing our base OS images, ensuring all open-source software (OSS) dependencies are scanned and patched, and integrating cutting-edge security tools into our CI/CD pipeline. The ideal candidate will drive the adoption of solutions like Google’s Assured Open Source Software (OSS) and explore alternative approaches to enhance software security.

You will:

• Implement and improve the vulnerability management lifecycle, ensuring our entire tech stack is free from known vulnerabilities/CVEs.
• Continuously scan, monitor, and patch OSS dependencies to mitigate supply chain risks and enforce best practices for dependency management.
• Work closely with engineering teams to integrate state-of-the-art SAST, DAST, and dependency scanning tools into the CI/CD pipeline to detect and remediate vulnerabilities early.
• Define and maintain best practices for secure coding to ensure all code developed by Glean engineers is free from vulnerabilities.
• Ensure secure posture in SDLC by securing designs, conducting secure code reviews and penetration testing the features.
• Develop automated security validation tests to enforce vulnerability-free deployments across the stack.
• Lead the adoption and, if necessary, develop custom security solutions to manage and mitigate security risks at scale.
• Provide security guidance, training, and mentorship to engineering teams to foster a security-first culture at Glean.

About you:

• BA/BS in Computer Science, Cybersecurity, or a related field (or equivalent industry experience).
• 5+ years of experience in application security and vulnerability management.
• Deep understanding of software security vulnerabilities, including CVEs, OWASP Top 10, and supply chain risks.
• Deep understanding security design principles including but not limited to authentication, authorisation, RBAC, database security.
• Experience with SAST, DAST, dependency scanning, and vulnerability management tools (e.g., Snyk, GitHub Dependabot, Trivy, Clair, Burp Suite, OWASP ZAP).
• Strong familiarity with package managers (npm, pip, Maven, Go modules) and securing open-source dependencies.
• Coding experience in languages such as Go, Python, Java, or C++ to develop security test cases and tooling.
• Hands-on experience with cloud-native security best practices across AWS, GCP, or Azure.
• Knowledge of container security, Kubernetes security, and securing microservices architectures.
• Ability to lead cross-functional initiatives and drive security adoption within engineering teams.
• A strong proactive approach to security, identifying risks before they become problems.
• Excellent problem-solving skills and the ability to balance security with performance and usability.
• Experience working in fast-paced, highly collaborative environments where security is a shared responsibility.
• Passion for open-source security and keeping up with the latest trends in software vulnerability management.

Location:

• This role is hybrid (3 days a week in our Bangalore office)

Compensation & Benefits:

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

#LI-HYBRID

Position Location: Delhi NCR, India

What you'll do as a Senior Strategic Solutions Engineer

The Pre-Sales Solution Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team. 

As a Senior Solutions Engineer, you are a customer facing hands-on technologist with credibility built on domain expertise across the region. You should have solid experience in influencing enterprise architecture design across various senior buyer personas both at customers and partner organizations. Your role will be to convince these decision makers of the long term value of thinking of Cloudflare as a strategic technology partner. 

You will work as a part of a highly visible structured pursuit team attached to designated strategic accounts, working to understand their unique business challenges and priorities with a goal of defining short and long term solution architecture with Cloudflare as a centrepiece. An equally important component of this role is the expectation that you scale your expertise and knowledge across the wider Pre Sales Solution Engineering organization.

Specifically, we are looking for you to:

• Build and maintain the long term technical relationship of key accounts, ensuring the successful design, proof and adoption of Cloudflare as a part of the customers critical infrastructure.
• Identify and drive strategic conversations with key stakeholders with the purpose of increasing our reputation and authority within the business, and further establishing our footprint within the customers landscape.
• Be the voice of the customer, engaging and influencing Product Management and Product Roadmap to serve their needs. 
• Demonstrate your expertise of Cloudflare within your field through the creation of professional content, including white papers, reference architectures, blog posts & demo proof of concept labs.
• Represent and Evangelise Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
• Apply in-depth vertical knowledge or domain expertise. Advise on best practices.

Examples of desirable skills, knowledge and experience

• 10+ years of relevant experience
• Experience interacting with senior level/executives to communicate a message of network and security transformation
• Fundamental understanding of customer network and application architectures. 
• Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP.
• Secure Web Gateway, CASB, DLP, DNS, DNS over HTTPS
• IdP/authentication, SAML, OTP
• SaaS application integration and tenant controls
• VPN and remote access challenges
• SIEM and log analytics platforms 
• Client OS fundamentals and software distribution
• Ability to jump in with hands-on configuration when needed

Other desirable skills areas include:

• Routing, subnetting, split tunnels. SD-WAN, local internet breakout
• End user and application security risks - DDoS, malware, phishing, viruses
• Knowledge of competitive market  around CDN providers, Web application Firewall, Remote access solutions, Next generation Firewalls, CASB solutions , DDOS mitigations solutions, SD-WAN solutions, Secure Gateway solutions 
• Ideally knowledge of Cloudflare ZTNA solutions such as Teams, Access, Gateway, and Browser Isolation

Location : Bengaluru, India

Region Cover: APAC / EMEA

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attack. We realise people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

About the Department

Customer Solutions Engineers, Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together to help our customers solve their business challenges by adopting Cloudflare while creating the revenue streams that help the company provide free service to millions in our community.

What you'll do

• As a Digital Customer Solutions Engineer, (CSE), you will be the trusted technical advisor throughout a customer’s lifecycle. You are a Cloudflare product expert and will leverage your knowledge to ensure our Enterprise customers understand and utilize the Cloudflare platform to its fullest extent. Your goal is to help customers be successful and derive the most value possible from their Cloudflare investment.
• As a Digital CSE, you strive to understand customer requirements and issues at the molecular level. No matter your background, you have natural curiosity and desire to identify root causes of strange problems and the most elegant and efficient solutions. Fundamentally, you are enamored with how the internet works. 
• You will work closely with Digital Customer Success Managers (CSMs) as well as every other team at Cloudflare, from Sales and Product to Engineering and Customer Support. Customer success will drive you through the entire organization as you seek out and implement scalable solutions for your customer’s needs.

Additional responsibilities will include:

• As a critical member of the Digital team you will serve as a trusted technical advisor, help expand existing business, and ensure the success of our customers via limited 1:1 engagements, and 1:many success events:
• You will be part of a regional pool of CSMs and CSEs supporting customers needs.
• From a technical perspective, your primary responsibilities will be to deliver a timely and organized onboarding for customers, ensure customers see the full value in Cloudflare's products, and advise on technical best practices via 1:many events and limited 1:1 engagements
• You will take part in content creation and delivery for technical customer workshops for your area of expertise
• Provide customers with clear proactive technical guidance and expertise across your main specialization, and in a secondary area of expertise
• Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations
• Proactively identify opportunities for expansion for existing customers
• Promote retention by capturing and communicating gaps in product or features
• Contribute towards the success of the CSE organization through knowledge-sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping iterate on best practices

Examples of desirable skills, knowledge and experience

• Fluency in English is required. Any European language on top is preferred but not exclusive.
• 6+ years of prior post-sales customer relationship management
• Deep understanding of how the internet works and the desire to expand that knowledge. For example:
• Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP
• Reverse and forward proxies and the applications of both
• Security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS, Zero Trust
• Performance aspects of an internet property, such as Speed, Latency, Caching, HTTP/2, TLSv1.3
• Enjoying the adventure of troubleshooting and solving technical problems
• Understanding why Cloudflare plays an increasingly important role on today’s internet
• Ability to proactively identify and solve problems then build sustainable solutions to prevent recurrence
• Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our CSEs are viewed as subject-matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.
• Ability to manage a project, work to deadlines, and prioritize between competing demands

Position Location: Bengaluru India

What you'll do as a Senior Strategic Solutions Engineer

The Pre-Sales Solution Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team. 

As a Senior Strategic Solutions Engineer, you are a customer facing hands-on technologist with credibility built on domain expertise across the region. You should have solid experience in influencing enterprise architecture design across various senior buyer personas both at customers and partner organizations. Your role will be to convince these decision makers of the long term value of thinking of Cloudflare as a strategic technology partner. 

You will work as a part of a highly visible structured pursuit team attached to designated strategic accounts, working to understand their unique business challenges and priorities with a goal of defining short and long term solution architecture with Cloudflare as a centrepiece. An equally important component of this role is the expectation that you scale your expertise and knowledge across the wider Pre Sales Solution Engineering organization.

Specifically, we are looking for you to:

• Build and maintain the long term technical relationship of key accounts, ensuring the successful design, proof and adoption of Cloudflare as a part of the customers critical infrastructure.
• Identify and drive strategic conversations with key stakeholders with the purpose of increasing our reputation and authority within the business, and further establishing our footprint within the customers landscape.
• Be the voice of the customer, engaging and influencing Product Management and Product Roadmap to serve their needs. 
• Demonstrate your expertise of Cloudflare within your field through the creation of professional content, including white papers, reference architectures, blog posts & demo proof of concept labs.
• Represent and Evangelise Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
• Apply in-depth vertical knowledge or domain expertise. Advise on best practices.

Examples of desirable skills, knowledge and experience

• 10+ years of relevant experience
• Experience interacting with senior level/executives to communicate a message of network and security transformation
• Fundamental understanding of customer network and application architectures. 
• Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP.
• Secure Web Gateway, CASB, DLP, DNS, DNS over HTTPS
• IdP/authentication, SAML, OTP
• SaaS application integration and tenant controls
• VPN and remote access challenges
• SIEM and log analytics platforms 
• Client OS fundamentals and software distribution
• Ability to jump in with hands-on configuration when needed

Other desirable skills areas include:

• Routing, subnetting, split tunnels. SD-WAN, local internet breakout
• End user and application security risks - DDoS, malware, phishing, viruses
• Knowledge of competitive market  around CDN providers, Web application Firewall, Remote access solutions, Next generation Firewalls, CASB solutions , DDOS mitigations solutions, SD-WAN solutions, Secure Gateway solutions 
• Ideally knowledge of Cloudflare ZTNA solutions such as Teams, Access, Gateway, and Browser Isolation

Position Location: Bengaluru India

What you'll do as a Senior Strategic Solutions Engineer

The Pre-Sales Solution Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team. 

As a Senior Strategic Solutions Engineer, you are a customer facing hands-on technologist with credibility built on domain expertise across the region. You should have solid experience in influencing enterprise architecture design across various senior buyer personas both at customers and partner organizations. Your role will be to convince these decision makers of the long term value of thinking of Cloudflare as a strategic technology partner. 

You will work as a part of a highly visible structured pursuit team attached to designated strategic accounts, working to understand their unique business challenges and priorities with a goal of defining short and long term solution architecture with Cloudflare as a centrepiece. An equally important component of this role is the expectation that you scale your expertise and knowledge across the wider Pre Sales Solution Engineering organization.

Specifically, we are looking for you to:

• Build and maintain the long term technical relationship of key accounts, ensuring the successful design, proof and adoption of Cloudflare as a part of the customers critical infrastructure.
• Identify and drive strategic conversations with key stakeholders with the purpose of increasing our reputation and authority within the business, and further establishing our footprint within the customers landscape.
• Be the voice of the customer, engaging and influencing Product Management and Product Roadmap to serve their needs. 
• Demonstrate your expertise of Cloudflare within your field through the creation of professional content, including white papers, reference architectures, blog posts & demo proof of concept labs.
• Represent and Evangelise Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
• Apply in-depth vertical knowledge or domain expertise. Advise on best practices.

Examples of desirable skills, knowledge and experience

• 10+ years of relevant experience
• Experience interacting with senior level/executives to communicate a message of network and security transformation
• Fundamental understanding of customer network and application architectures. 
• Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP.
• Secure Web Gateway, CASB, DLP, DNS, DNS over HTTPS
• IdP/authentication, SAML, OTP
• SaaS application integration and tenant controls
• VPN and remote access challenges
• SIEM and log analytics platforms 
• Client OS fundamentals and software distribution
• Ability to jump in with hands-on configuration when needed

Other desirable skills areas include:

• Routing, subnetting, split tunnels. SD-WAN, local internet breakout
• End user and application security risks - DDoS, malware, phishing, viruses
• Knowledge of competitive market  around CDN providers, Web application Firewall, Remote access solutions, Next generation Firewalls, CASB solutions , DDOS mitigations solutions, SD-WAN solutions, Secure Gateway solutions 
• Ideally knowledge of Cloudflare ZTNA solutions such as Teams, Access, Gateway, and Browser Isolation

As a Senior Software Engineer, you will get to explore and work with cutting-edge technologies and a large and rich data set. If you like working on tough problems, whether that's building systems that handle millions of customer requests a day or how to make sense of over a billion pieces of potentially correlated data, ZoomInfo is the right place for you.

The ideal candidate is a seasoned engineer with a deep understanding of modern server-side technologies and distributed systems. They possess strong skills in building modular, maintainable, and scalable backend services with an emphasis on performance, reliability, and security. The candidate should have a keen eye for detail, a passion for building robust systems, and the ability to collaborate effectively within cross-functional teams.

What You'll do:

• Design, develop, and maintain high-performance backend services capable of handling millions of requests daily.
• Collaborate with other team members and stakeholders to contribute to the design and evolution of scalable applications, ensuring scalability, reliability and performance
• Work with TypeScript, NestJS, and Node.js to build and optimize backend applications.
• Work with RESTful APIs, GraphQL and integrate with external services, ensuring data consistency, robustness and security
• Manage and optimize data storage solutions using MongoDB, Redis ensuring efficient and reliable data access.
• Integrate with Confluent Cloud to manage data streaming and real-time processing pipelines.
• Conduct thorough code reviews to maintain high-quality standards across the codebase.
• Collaborate with other engineers to solve complex and intriguing problems.
• Stay up-to-date with the latest backend technologies and industry trends.
• Contribute to the continuous improvement of our technology stack and development processes.

What you bring:

• 8+ years of industry experience with a B.S. in Computer Science or equivalent.
• Strong experience in backend development with TypeScript, NestJS, Node.js and java.
• 5+ years of experience with JavaScript/TypeScript and Node.js.
• Proficiency in working with MongoDB and managing large-scale databases.
• Experience with Confluent Cloud or similar data streaming platforms is a plus.
• Familiarity with CI/CD tools for automating builds, testing, and deployments (e.g., Jenkins).
• Proficiency in working with RESTful APIs and GraphQL
• Must be able to work independently and deliver excellent results in short timelines
• Technically lead and mentor juniors in the team, and drive planning and execution of work
• Experience with containerization and orchestration tools (Docker, Kubernetes)
• Strong problem-solving and debugging skills with experience in high-traffic applications
• Experience with backend technologies (Node.js, Python, or Java) and microservices architecture
• Excellent communication and collaboration skills
• Ability to thrive in a dynamic, fast-paced environment

#LI-SG2

#LI-Hybrid

At ZoomInfo we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are in charge, take initiative, get stuff done individually we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting edge technologies and processes to delight our customers and rapidly increase revenues.

We’re looking for a Software Engineer with an emphasis on backend to join the Chorus Platform team. Chorus.ai is a Conversation Intelligence platform for Sales Teams that process and analyze a tremendously large set of sales calls to provide insights into how any salespeople from any organization can perform at the highest level and match the best sales performers in the industry. We generate insights and notifications to sales managers on how deals are going, risks, and the next steps necessary to close the deal. Chorus is an indispensable platform in a modern and data-driven sales team.  

As part of the Platform team, you will constantly be working on challenging and innovative projects aimed at empowering different user personas with the capabilities of our core technology. You will own aspects of the customer-facing product, you will be working with different technologies and finding technical solutions that are capable of handling millions of customer requests per day.

You’ll see that collaboration is second nature, you’ll be greeted by a team of incredibly smart, talented, and motivated individuals who will help you define your new best, and most of all, you are hungry to be part of an ambitious team with colossal goals.

What You’ll Do:

• Design, build and deploy complex distributed systems.
• Build 3rd party integrations with major conference providers using SDKs.

What You Bring:

• 5+ years of software development experience using Python.
• Proven experience with distributed systems software design.
• Good knowledge of RESTful API Standards.
• Proven experience in distributed microservices development.
• Experience  cloud-based infrastructure (AWS/GCP).
• Knowledge of industry best practices for package management, and their release cycles (CI/CD).
• Experience with NoSQL(Mongo/Elastic Search) and SQL. 
• High personal and leadership skills.
• Strong communication skills (English). 

#LI-PM1

#LI-Hybrid

What you'll do

• Meeting with business stakeholders and translating functional requirements into technical requirements.
• Ensuring the quality, consistency and efficiency of all Salesforce activities including: general administration, data validity, reporting, support, maintenance, and improvement of the Salesforce platform.
• Re-engineer existing processes or build new processes to support the growth of the company.
• Implement/integrate/help manage third party applications as necessary.
• Design and develop technical solutions in Salesforce, extensive experience with customization on the Salesforce Lightning platform which should include: Lightning Components using the Lightning Design System framework, Apex, SOQL, and declarative platform tools (Process Builder, Lightning flows, Lightning App Builder, etc.)
• Maintain Salesforce Data Integrity.
• Design and build high-performance, reusable and reliable apex code with best practices.
• Web Services development with the Salesforce API (REST/SOAP/Meta Data, etc.) 
• Prepare technical specifications, detailed design documents, and developing test cases.
• Partner closely with the QA team during the build, test and UAT cycle to ensure build quality.
• Follow SDLC processes and tools, Iterative Design & Prototyping (Agile)

What you'll bring

• 5+ years of Salesforce development experience with Salesforce administration, Apex, Visualforce, triggers, batch Apex, Salesforce APIs, configuring Salesforce using workflows, validation rules  and lightning flows.
• Must have Salesforce administration skills like creating objects, fields, page layouts, lightning layouts, workflows, lightning flows, Email templates, data loader.
• Experience with Salesforce development using Lightning Framework, Apex.
• Experience with AURA and Lightning Web Component development.
• Experience with web technologies including HTML, XML, CSS and JavaScript.
• Experience writing SOQL and SOSL queries.
• Experience with Salesforce CPQ, a plus.
• Experience implementing Salesforce with other applications using SOAP, REST, BULK APIs.
• Good understanding of Salesforce CRM governor limits with an ability to optimize code to respect those limits.
• Experience in working with CD/CI DevOps tools.
• Working knowledge in SDLC process (Waterfall and Agile) , Agile Scrum Methodology experience (Preferred).
• Experience and desire to work in a multi-region global delivery environment
• Strong problem solving and troubleshooting skills.

Certifications

• Salesforce Certified Administrator (Required).
• Salesforce Platform Developer I (Required).
• Salesforce Platform App Builder (Required).
• Salesforce Platform Developer II (Preferred).
• Salesforce Certified Advanced Administrator (Preferred).

#LI-VG1
#LI-Hybrid

The Senior Security Engineer will be part of the Security engineering team.
This is a crucial role which leads the company to higher cyber security maturity by translating the business needs and security requirements into cross-company initiatives.   

What you’ll do:

• Implement, operationalize, document and support security solutions which meet corporate security requirements with minimal supervision.
• Provide L3 support for security services with a strong drive to enhance customer experience and minimize downtime
• Proactively identify areas of improvement, document and implement changes 
• Proactively assess current configuration, coordinate with stakeholders, plan, recommend and implement changes.
• Make sure the company adheres to standards, practices and external regulations.
• Assist with risk assessment, identify security issues and risks, plan and collaboratively prevent and mitigate.
• Provide solutions to incorporate effective measures against possible compromise as part of the organization's cybersecurity strategic plan.
• Act as point of escalation for junior team members - independent issue resolution, determining next steps in multi-step items, driving initiatives, 

What you bring:

• 8 years hands-on experience in Security engineering roles
• Experience leading and managing company-wide initiatives.
• Expert knowledge in security tools, such as, Zero Trust, cloud security, data security, network security and endpoint security.
• Excellent analytical and problem-solving skills.
• Expert ability to identify and remediate process gaps.
• Strong collaborative skills with internal and external parties.
• Demonstrated ability to use Artificial Intelligence platforms to enhance productivity.
• Advantage - Development and Coding skills in Terraform, Python and other technologies
• Advantage - Bachelor of Science degree in Computer Science / Software Engineering or related field.
• Advantage - Security certifications such as CCSP, CISSP, GCP/ AWS Security.

Technologies & Processes:

• Experience developing, documenting and implementing standard operating procedures, metrics, and service definitions.
• Hands-on experience with most of the following technologies: Endpoint Detection & Response (EDR), Secure Web Gateway (SWG), Zero-trust Network Access (ZTNA), Secure Access Service Edge (SASE), Cloud Security Posture Management (CSPM), Cloud Workload Protection Platform (CWPP), Data Loss Prevention (DLP) and Web Application Firewall (WAF),   
• Familiarity with cybersecurity technologies such as Identity and Access Management (IDM), Perimeter Firewalls, Patch Management, Security Information Event Management (SIEM), Public Key Infrastructure (PKI), Intrusion Prevention Systems (IPS), Security Orchestration Automation & Response (SOAR), and Threat detection and prevention.
• Advantage - Strong project management skills
• Advantage - Strong knowledge of ServiceNow and Jira

#LI-PM1

#LI-Hybrid

At ZoomInfo we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are in charge, take initiative, get stuff done individually we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting edge technologies and processes to delight our customers and rapidly increase revenues.

We’re looking for a Software Engineer with an emphasis on backend to join the Chorus Platform team. Chorus.ai is a Conversation Intelligence platform for Sales Teams that process and analyze a tremendously large set of sales calls to provide insights into how any salespeople from any organization can perform at the highest level and match the best sales performers in the industry. We generate insights and notifications to sales managers on how deals are going, risks, and the next steps necessary to close the deal. Chorus is an indispensable platform in a modern and data-driven sales team.  

As part of the Platform team, you will constantly be working on challenging and innovative projects aimed at empowering different user personas with the capabilities of our core technology. You will own aspects of the customer-facing product, you will be working with different technologies and finding technical solutions that are capable of handling millions of customer requests per day.

You’ll see that collaboration is second nature, you’ll be greeted by a team of incredibly smart, talented, and motivated individuals who will help you define your new best, and most of all, you are hungry to be part of an ambitious team with colossal goals.

What You’ll Do:

• Design, build and deploy complex distributed systems.
• Build 3rd party integrations with major conference providers using SDKs.

What You Bring:

• 7+ years of software development experience using Python.
• Proven experience with distributed systems software design.
• Good knowledge of RESTful API Standards.
• Proven experience in distributed microservices development.
• Experience  cloud-based infrastructure (AWS/GCP).
• Knowledge of industry best practices for package management, and their release cycles (CI/CD).
• Experience with NoSQL(Mongo/Elastic Search) and SQL. 
• High personal and leadership skills.
• Strong communication skills (English). 

#LI-PM1

#LI-Hybrid

As a Senior Software Engineer specialising in SAP S/4HANA ABAP/FIORI/AI, you will be a key member of the SAP technical team responsible for designing, developing, and implementing SAP solutions to support business operations. Your primary focus will be on SAP AI developments, UI/UX development using SAP Fiori/UI5,  as well as backend ABAP development for custom solutions and enhancements. You will work closely with functional teams to translate business requirements into technical specifications and ensure seamless integration across SAP modules. Additionally, you will be responsible for maintaining best practices, optimizing performance, and driving innovation through new SAP technologies. You should also have knowledge of emerging AI technologies such as SAP Joule, Robotic Process Automation (RPA) with AI,  AI-powered chatbots and virtual assistants etc. Additionally, you should be familiar with other programming languages like Python or Java and be prepared to conduct Proof of Concepts (POCs) to explore innovative solutions.

What You'll do:

• Build and deliver solutions for integration of AI capabilities for ABAP to accelerate Custom Code Management.
• Design, develop, and implement SAP Fiori/UI5 applications and ABAP backend solutions to meet business requirements.
• Build AI solutions using SAP Joule, MicroApps, agentic AI development
• Collaborate with functional and technical teams to define, develop, and enhance SAP UX and backend solutions.
• Develop and optimize CDS Views, OData Services, and AMDP-based data models for performance efficiency.
• Customize and configure SAP Fiori Launchpad, design intuitive UI/UX interfaces, and ensure responsive applications.
• Develop and maintain SAP workflows, enhancements, and reports using ABAP and RAP.
• Conduct code reviews, performance tuning, and implement best practices in SAP development.
• Provide technical guidance, mentor junior developers, and participate in design workshops.
• Stay updated with SAP’s latest technologies, including SAP BTP, AI/ML integration, and automation tools.
• Troubleshoot and resolve production issues, ensuring smooth system performance and user experience.
• Conduct Proof of Concepts (POCs) to evaluate new technologies and solutions for business applications.
• Build automation scripts using different automation tools like Playwright.

What you bring:

• Bachelor's Degree in Information Technology, Computer Science, Engineering, or related field.
• Minimum 10+ years of professional experience in SAP ABAP development, including at least 5+ years in SAP S/4HANA.
• Minimum 4+ years of experience in SAP Fiori/UI5 development for SAP S/4HANA.
• Minimum 2+ years of working experience as software developer in AI focused cloud application development.
• Good Experience in REST/oData API creation and consumption is beneficial
• Strong expertise in OData services, SAP Gateway, and SAP Business Application Studio.
• Experience in integration with SAP modules such as FI, BRIM, RAR
• Expertise in SAP BTP, cloud-based development, and integration capabilities.
• Familiarity with agent frameworks (ReAct) and CI/CD tools (JIRA, Git, Jenkins).
• Proficiency in Python and experience with AI frameworks.
• Proven track record in building, fine-tuning, and deploying Large Language Models, LangChain, LangGraph, and related GenAI technologies.
• Exposure to Solution Manager, Change Management (CHARM)/CALM, and Focused Build is a plus.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work in an Agile environment and collaborate with global teams.
• Certification in SAP S/4HANA, SAP Fiori/UI5 development, or SAP BTP is an added advantage.

Mandatory Skills:

•   SAP ABAP Development:
•   Strong experience in ABAP development, including Object-Oriented ABAP (OOABAP), BADI, BAPI, ALV, IDOCs, and Enhancements.
•   Expertise in developing CDS Views, AMDP, and using RAP for Fiori applications.
•   SAP FIORI/UI5 Development:
•   Strong hands-on experience with SAP UI5, JavaScript, CSS, HTML5, and jQuery.
•   Experience in SAP Business Application Studio and Web IDE.
•   Proficiency in Fiori Design patterns, UX principles, and Theme Designer.
•   Expertise in Fiori Launchpad configuration and customization.
•   SAP Gateway and OData Services:
•   Strong knowledge of SAP OData framework and troubleshooting SAP custom/standard OData services.
•   Experience in CDS-based OData services and annotations.
•   Deep understanding of MVC architecture.
•   Integration and Performance Optimization:
•   Experience with RESTful APIs, SOAP, and SAP integration technologies.
•   Strong expertise in SAP BTP, Joule, CAP, and Mobile Development Kit (MDK).
•   Experience in performance tuning of UI5 applications and backend queries.
•   Additional Skills:
•   Knowledge of Python, Java, and AI technologies(Joule, MicroApps, Agentic AI) for SAP-related innovations.
•   Expertise in SAP BTP for cloud-based solutions, integration, and extensibility.
•   Experience in conducting Proof of Concepts (POCs) to explore and validate new technological solutions.

#LI-VG1

#LI-Hybrid