The Team + The Role

Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.

As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.

This is a remote role supporting a South East territory. 

What this looks like day-to-day

• New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
• Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
• Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
• Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
• Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
• Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
• Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
• Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
• Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
• Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
• Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
• Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
• Experience mentoring or coaching more junior technical team members.

Nice-to-haves

• Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
• Hands-on experience with mobile app development, including Swift, Android, or React Native.
• Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
• Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Remote

Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.

Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Highlights

• Location: Georgia, Remote (core hours 9:00–18:00 CET)
• Stock options
• Languages: Fluent in English and Russian
• Reports to VP, Product

About Fundraise Up

Fundraise Up is a global fundraising platform that powers tens of millions of dollars in donations every month for leading nonprofits — including UNICEF, the Alzheimer's Association, and a wide range of global NGOs. We're known for product quality, performance, and a 4.9/5 rating across top review platforms.

As we scale the core, we're deliberately investing in high-risk, high-upside product bets that could define the future of digital fundraising. That's where the Lab comes in.

The Lab

The Lab is Fundraise Up's 0→1 track. It operates ahead of the roadmap, investigating opportunities driven by new technologies, AI, data, and infrastructure shifts — often before there's a clear buyer or demand signal.

The Lab does not run scaled products. It finds, validates, and hands off the ones worth scaling.

The Role

This is a player-coach role. You'll build and lead the Lab function while personally owning 1–2 of the highest-leverage bets.

Your job is to reduce uncertainty, not ship features. You'll own ideas end-to-end — from hypothesis framing through fast experiments to explicit investment decisions: scale, pivot, or kill. Most ideas should die early. A few may graduate into Core or New Products with strong evidence behind them.

Success = learning velocity, decision quality, and team leverage — not output volume or adoption.

Key Responsibilities

• Portfolio & Strategy: Own the Lab bet portfolio. Size opportunities, set entry/exit criteria, and make decisive scale/iterate/kill calls. Maintain a visible exploration backlog.
• Experimentation: Frame experiments around the single riskiest assumption. Define kill criteria before building. Choose the right fidelity (prototype, spike, wizard-of-oz, no-code, live pilot). Ship fast and protect learning speed.
• Investment Decisions: Synthesize results into opinionated recommendations. Communicate what was tested, learned, and what remains unknown. Kill zombie initiatives — every experiment ends with a decision.
• Handoffs: When a bet shows strong signal, prepare validated hypotheses, evidence packs, risks, and a proposed scaling model. Transfer ownership fully.
• GTM & Partnerships: Source and close lighthouse pilots with clear scope, metrics, and off-ramps. Identify enabling partners and join strategic calls to move pilots to business validation.
• Team: Build a repeatable Lab Operating System (pipeline reviews, kill reviews, demo days, post-mortems).
• AI & Transparency: Use AI tools to accelerate research, synthesis, and prototyping. Explore AI-enabled product ideas with a realistic lens on cost, data, and accuracy. Publish decision memos and share failed experiments openly.

What Great Looks Like in 12 Months

• 3–5 high-risk bets tested with clear outcomes (scaled, iterated, or killed with rationale)
• 1–2 bets graduated to New Products or Core with evidence packs and clean handoffs
• A transparent kill list that saves months of misdirected effort
• A functioning Lab team with clear ownership, experiment discipline, and stakeholder trust
• A repeatable Lab Operating System that compounds learning

Requirements

Experience (Must-Have)

• 8–10+ years in Product with a proven 0→1 track record
• Personally owned multiple high-risk bets with explicit go/kill decisions
• 3+ years managing PMs (player-coach or group lead)
• Fluency across validation tools: discovery, prototypes, engineered MVPs — knows when each is appropriate
• Cross-functional leadership across Eng/Design/Analytics and GTM; comfort in pre-sales/pilot settings
• Experience where learning speed mattered more than polish and real downside risk was present

AI & Technical Judgment (Critical)

• Hands-on experience using AI as a product-building and exploration tool
• Can prototype with LLMs, APIs, or modern tooling and ship a functional prototype quickly
• Able to scope AI experiments realistically and judge feasibility without full engineering validation
• Can spot capability shifts and turn them into testable hypotheses
• Evaluates build vs. buy vs. partner decisions

This background often comes from: founder/co-founder roles, early-stage startups, internal labs/innovation teams, or new market bets inside larger companies.

Bonus

• Ex-founder with a clear ship/scale/kill story and measurable outcomes
• Payments, fintech, e-commerce, or nonprofit domain experience
• EU market familiarity (PSD2/SCA, data/privacy norms) and additional languages

This Role Is Not For You If…

• Your background is mostly in roadmap-driven delivery with stable scope
• You prefer incremental optimization of mature products
• You need long planning cycles and large teams to move
• You avoid pilot conversations or hesitate to ask customers for real commitments
• Ambiguity makes you uncomfortable

Why Work With Us

• Real ownership over high-impact bets with the authority and team to pursue them
• Leadership that values clear thinking over activity
• Permission — and expectation — to kill bad ideas early
• Access to real customers, real data, and real constraints
• Flat structure, transparent culture, and equity participation

Benefits

Our compensation package includes comprehensive benefits and perks, meaningful equity, and a competitive salary:

• 31 days of paid time off
• 100% paid telemedicine plan
• Home office setup assistance
• English learning courses
• Professional education budget
• Gym or swimming pool membership
• Co-working support
• Fully remote work

Highlights:

Location: Georgia, Remote

Language: Russian-speaking team; Professional working proficiency in English (B1 or higher)

About Us

Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible. We continuously innovate to reduce page load times, boost conversion rates, and support a wide range of payment methods. Each month, people around the world contribute tens of millions of dollars through our platform.

The world’s leading nonprofit organizations trust Fundraise Up. UNICEF, the most prominent UN charity, uses our platform for 100% of its online fundraising. So does the American Heart Association, the Alzheimer’s Association, and many others. We’re proud to maintain a 4.9 out of 5 rating on leading review platforms.

We serve the enterprise segment, with a primary client base in the US, Canada, UK, and Australia.

The Team

Our product development team is currently at 150+ and growing. Team members are located across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia and Armenia. We primarily communicate in Russian.

We’re a tight-knit, high-impact team where every task matters. It’s a dynamic, collaborative environment where smart, curious engineers support one another, share knowledge, and strive for excellence. We encourage open dialogue and host bi-weekly engineering meetups to explore technical topics and showcase team insights.

About the Role

We’re looking for a Product Analyst to join the Donor Portal (Donor Experience) team. The Donor Portal team owns the post-donation experience – everything that happens after a donor completes a donation. The team focuses on reducing churn and increasing subscription LTV by improving subscription management within the donor portal (pauses, amount changes, skipping charges, etc.), as well as enhancing donor communications via email.

What You’ll Do

• Run A/B tests
• Identify insights in data, conduct research, and help product teams uncover growth opportunities.
• Work with retention rate and subscription/supporter LTV metrics.
• Design and build data marts.
• Develop and maintain BI dashboards.
• Handle ad-hoc requests from product teams.

Requirements

• 5+ years of professional experience as a Data Analyst or Product Analyst.
• A strong foundation in mathematical statistics and probability theory.
• Advanced proficiency in SQL.
• Expertise in Python and its data analysis libraries (NumPy, Pandas, Matplotlib, Scikit-learn).
• Hands-on experience with BI tools (Tableau, Power BI, Metabase).
• Strong written English for clear documentation and communication.
• A proactive, detail-oriented mindset with a passion for solving complex problems.

Our Tech Stack

• Languages & Libraries: Python
• Databases: ClickHouse, MongoDB, PostgreSQL
• BI & Visualization: Tableau, Grafana
• Orchestration: Airflow
• Version Control: Git

Bonus points

• Curiosity and a hypothesis-driven mindset
• Ability to communicate complex analytical concepts to non-technical audiences
• Detail-oriented with a strong sense of ownership
• Comfort working in fast-paced, data-rich environments

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• 31 days off
• 100% paid telemedicine plan
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Co-working
• Remote working

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

Highlights

• Location: Georgia, Remote (CET)
• Stock Options
• Language: Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up — a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Our platform powers tens of millions of dollars in monthly donations for nonprofits including UNICEF and the Alzheimer’s Association, with a 4.9/5 rating across top review platforms.

About the Role

The Core Markets team is responsible for scaling Fundraise Up from $50M toward $200M+ ARR. We are looking for a senior Product Manager to own a strategic direction within Core Markets — one that requires thinking in years, not quarters.

This is an individual contributor (IC) role with no dedicated dev team of your own. You will work closely with GTM, and other Product Managers to identify the biggest opportunities, build conviction from evidence, and shape the long-term product strategy for your domain. The person who comes in will define what this area looks like — that’s both the challenge and the opportunity.

You are not here to execute a roadmap that already exists. You are here to figure out what the roadmap should be, make the case, and drive it forward.

What You’ll Do

• Define the long-term product strategy for your domain within Core Markets — from initial research and market analysis through to a coherent, evidence-backed direction.
• Turn heterogeneous customer and market signals into structured, rigorous cases that can drive organizational decisions — not “I talked to five customers”, but a properly constructed argument.
• Work closely with GTM to understand market dynamics, competitive landscape, and go-to-market opportunities in your domain.
• Identify and size the most impactful product bets; present strategy, hypotheses, and learnings to leadership and stakeholders.
• Collaborate with Product Owners who handle delivery; your job is to set direction and create conviction, not to manage sprints.
• Build business cases with a clear commercial lens: TAM, revenue opportunity, risk, prioritization.

Requirements

• Senior Product Manager or Head of Product level, with experience owning large, strategic product areas.
• Exceptional at structuring ambiguous problems — you can take messy information and produce a clear, defensible framework.
• Strong business and commercial thinking: you connect product decisions to revenue and market outcomes.
• Experience working at both a large company and a small/startup company.
• Comfortable as an IC: you’re excited to contribute individually at a high level rather than manage a team.
• Experience collaborating with GTM (Sales, Marketing, Partnerships) and influencing without authority.
• Fluent English (C1+) and Russian.

Bonus Points

• Background in management consulting followed by a move into product — this combination is highly valued.
• Experience working with or in international teams
• Prior experience as a “Principal PM” or equivalent senior IC role.
• Comfort operating in a fast-scaling environment with limited defined processes.

Why Join Us

• Enormous scope of impact: the business is growing fast and this role has a direct line to its trajectory.
• Work directly with the CPO and leadership on defining the future of the product.
• Flat structure, no politics, genuine ownership.
• Transparent culture and long-term equity upside.

Benefits

• 31 days off
• 100% paid telemedicine plan
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Co-working.
• Remote working.

Highlights

• Location: Georgia, Remote (CET)
• Stock Options
• Language: Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up — a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. Our platform is trusted by leading nonprofits including UNICEF and the Alzheimer’s Association, with a 4.9/5 rating across top software review platforms.

About the Role

The Core Markets team is responsible for scaling Fundraise Up from $50M toward $200M+ ARR. We are looking for a Product Manager who will own the internationalization of our product — taking what works brilliantly in the US and successfully replicating it in the UK and Europe.

This is a high-ownership, delivery-intensive role. You will navigate regulatory, legal, payment, and localization requirements across markets, coordinate multiple product and GTM teams, and drive end-to-end launches. You are the person who gets things across the finish line.

What You’ll Do

• Identify and prioritize international markets based on volume potential and ease of entry — combining market research with business judgment.
• Define the full scope of product adaptations required: local compliance, payment methods, language/UX localization, regulatory requirements.
• Act as the central coordinator across legal, finance, product, and GTM — translating scope into delivery by aligning multiple teams around a shared timeline.
• Work closely with Product Owners who will execute delivery; your job is to orchestrate and unblock, not to disappear after scoping.
• Own the launch end-to-end — from market selection through go-live — and track outcomes post-launch.
• Communicate progress, risks, and learnings to leadership and cross-functional stakeholders.

Requirements

• Proven experience as a Product Manager with a track record of shipping in complex, multi-stakeholder environments.
• Strong delivery mindset: you get things done, meet commitments, and treat alignment gaps as your problem to solve.
• Experience working at both a large company (process, structure, scale) and a small/startup company (speed, ambiguity, hands-on work).
• Prior experience with product localization, internationalization, or multi-market expansion.
• Comfortable working without a dedicated development team — you lead through influence across shared resources.
• Experience collaborating with GTM teams (Sales, Marketing, Partnerships, CS).
• Fluent English (C1+) and Russian.

Bonus Points

• Background in payments, processing, or banking (deep familiarity with regulatory environments).
• Experience launching products in the UK or EU markets specifically.
• Comfort operating without defined processes — you build the system while delivering the result.

Why Join Us

• Large, direct impact on the company’s international growth trajectory.
• Flat structure: no politics, just great work with great people.
• Transparent culture — we share how we’re growing, where revenue comes from, and what’s next.
• Equity options and long-term focus.

Benefits

• 31 days off
• 100% paid telemedicine plan
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Co-working.
• Remote working.

Highlights:

Role: Senior ML-Engineer, Finance

Location: Georgia, Remote

Language: Strong English required (C1)

About Us

Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible. We continuously innovate to reduce page load times, boost conversion rates, and support a wide range of payment methods. Each month, people around the world contribute tens of millions of dollars through our platform.

The world’s leading nonprofit organizations trust Fundraise Up. UNICEF, the most prominent UN charity, uses our platform for 100% of its online fundraising. So does the American Heart Association, the Alzheimer’s Association, and many others. We’re proud to maintain a 4.9 out of 5 rating on leading review platforms.

We serve the enterprise segment, with a primary client base in the US, Canada, UK, and Australia.

The Team

Our product development team is currently at 150+ and growing. Team members are located across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia and Armenia. We primarily communicate in Russian.

We’re a tight-knit, high-impact team where every task matters. It’s a dynamic, collaborative environment where smart, curious engineers support one another, share knowledge, and strive for excellence. We encourage open dialogue and host bi-weekly engineering meetups to explore technical topics and showcase team insights.

About the Role

We're looking for an ML Engineer with 5+ years of production experience to own a high-impact client intelligence initiative. Following a successful proof-of-concept with an external consultant, we are bringing this project fully in-house. The ultimate goal is to generate a comprehensive, enriched list of all potential clients globally — understanding their product requirements, industry verticals, and overall revenue potential — and deploy a scoring model that feeds directly into our sales pipeline.

This is an end-to-end ownership role. You will build from the ground up: data collection, enrichment, modeling, and production deployment. The project is co-managed by company executives and has a high strategic value.

What You’ll Do

• Build a market intelligence data-base via collecting different types of data (scraping, enrichment), fixing data pipeline and creating an ML model for scoring and analysis of the raw data.
• Design and operate scrapers to extract key signals from nonprofit websites, including products used, payment tools, and industry vertical indicators.
• Develop critical filters such as an "Is this website for fundraising?" binary classifier, alongside other features that distinguish high-potential prospects.
• Source and integrate financial data from international nonprofit registries, as well as third-party signals from SimilarWeb and Facebook.
• Store and structure the enriched dataset in our internal database, making it accessible and useful across the broader team for research and analysis.
• Work closely with the sales team to understand their qualification criteria. Analyze disqualified accounts in Salesforce to identify common exclusion patterns and refine scoring accordingly.
• Deploy the scoring model and own the process of integrating outputs into Salesforce in a clean, maintainable way.
• Build a scraper to monitor existing clients' websites, tracking whether Fundraise Up tools are correctly implemented across their properties.

Challenges You'll Navigate

• At the scale of ~1 million domains, expect domain duplicates, inconsistent data, and significant noise. You'll need to develop robust, cost-efficient filtering pipelines.
• A single model won't cover everything — you'll likely build several targeted sub-models tailored to specific verticals and geographies as the project matures.
• All of this needs to be accomplished without incurring high infrastructure or data costs. Pragmatic, scrappy solutions are valued here.

Requirements

• 5+ years of ML/DS experience solving real product problems
• Strong expertise in ML and mathematical statistics: solid knowledge of classical algorithms (especially gradient boosting) and understanding of modern NLP/LLM approaches
• Proven experience with large-scale web scraping and data pipeline construction
• Metrics-driven mindset: ability to connect ML metrics (ROC-AUC, F1, RMSE) with business metrics (conversion rate, LTV)
• Strong engineering culture: confident in Python with a product-oriented approach; we value clean code, knowledge of design patterns, and solid engineering practices
• Advanced SQL; ability to independently build complex datasets in ClickHouse and work with MongoDB
• MLOps understanding: hands-on experience with experiment tracking and production workflows (Docker, Git, CI/CD)
• Autonomy: ability to break down ambiguous problems, choose the right tech stack, and deliver to production

Our Tech Stack

Core: Python (uv, ruff), FastAPI, Pydantic, Docker

Models: CatBoost, Uplift Modeling (CausalML), OpenAI (RAG, Prompt-Engineering)

Data: ClickHouse, MongoDB, pandas, Polars, Redis

MLOps: MLflow, Airflow

Monitoring: Grafana, Sentry

Infra: linux server admin, distributed computation

Bonus points

• Curiosity and a hypothesis-driven mindset
• Ability to communicate complex analytical concepts to non-technical audiences
• Detail-oriented with a strong sense of ownership
• Comfort working in fast-paced, data-rich environments

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• 31 days off
• 100% paid telemedicine plan
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Co-working
• Remote working

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

Highlights

• Base Salary: GEL 7,350 - GEL 9,450 gross
• Location: Georgia Remote
• Stock options
• Languages: Fluent in Russian and English 

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. 

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We’re looking for a UX Researcher to join our Product Research Team and raise the quality, speed, and decision-making power of research across the product.

This role combines classic UX research and Product Discovery: new markets, segments, and product opportunities. You will work across both B2C and B2B contexts: donor-facing experiences (B2C) and nonprofit/org-facing workflows (B2B).

What You'll Do

• Take a research initiative from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyse → synthesize → present → push actions.
• Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
• Set up the mechanics: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, recording, and documentation — no hand-holding.
• Be the cross-team “glue”: proactively collect hypotheses and context from Sales, Customer Success, Support, Marketing, Analytics, and turn them into testable research questions.
• Stay close to product analytics: monitor dashboards and reports, work with analysts to spot anomalies/drop-offs, form hypotheses, and prioritize what to validate with research.
• Produce outputs people can use immediately: key findings, decisions, trade-offs, risks, and clear recommendations, with supporting evidence (quotes, clips, metrics).
• Keep an internal pulse: regularly review existing research, past studies, competitor insights, and synthesize what’s already known before running something new.
• Be the user best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

• Proven experience running research end-to-end with high ownership.
• Strong methodological toolkit and judgment: you can pick the right method for the question, given business goals, timelines, and uncertainty, and explain trade-offs clearly.
• Experience working across both B2C and B2B products and audiences.
• Fluent English — all participants are English-speaking; you moderate and present in English.
• Can work with analytics: read dashboards, spot anomalies/drop-offs, form hypotheses, and validate them via research; PostHog/Tableau is a plus.
• Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
• High research quality bar: structured methodology, and ethical practice.
• Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
• Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
• You don’t need to be a marketer, but you should understand core terms and how they affect research and insights.
• Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
• Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

• NN/g certifications.
• Academic/scientific research background (graduate/PhD track).
• PostHog / Tableau (or similar analytics tools).
• Productboard (or other insights repository tools).
• Mentoring/teaching (workshops, onboarding, sharing research craft).

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• 31 days off
• 100% paid telemedicine plan
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Co-working
• Remote working

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

In-Person Position

OXOS is searching for a Regulatory Systems Specialist to join our high-growth company. You will join a dynamic team of passionate people who work daily to change how radiographic diagnostics are delivered. The Regulatory Specialist will execute regulatory processes and manage requirements for innovative radiographic medical devices at OXOS with the aim of changing the way healthcare is delivered. They will ensure compliance with FDA and international regulations while supporting the company's growth objectives through effective regulatory strategy and implementation.

Responsibilities

As the Regulatory Systems Specialist, you will own the end-to-end execution of OXOS submissions and continuously expand the regulatory automation surface. Success in this role means upcoming submissions are generated at the rate of product development, regulatory strategy keeps pace with a rapidly changing landscape, and OXOS develops a durable, compounding advantage in the speed and quality of its regulatory work. Your duties will include, but are not limited to:

Drive Regulatory Strategy

• Develop and maintain comprehensive regulatory strategies for OXOS products in the U.S. and select international markets.
• Evaluate country-specific regulations, industry guidance, and testing requirements that impact product clearance and market access.
• Monitor and analyze regulatory changes in standards and FDA guidance, and assess their impact on OXOS products. Where possible, run this monitoring through AI agents that surface relevant changes for human review.
• Maintain a current view of predicate devices and the competitive regulatory landscape relevant to upcoming submissions.
• Review and approve marketing materials to ensure compliance with applicable guidances and cleared indications.

Own Regulatory Submissions

• Prepare and submit 510(k)s, Q-submissions, and Technical Files for the U.S. and select international markets, owning timelines and content quality end-to-end.
• Monitor and report on submission status; manage FDA correspondence and responses to Additional Information requests.
• Collaborate with strategy, project management, engineering, quality, and clinical teams to ensure submission inputs are timely, accurate, and traceable.
• Maintain efficient systems for regulatory records management.
• Establish and maintain effective, cordial, and professional relationships with regulators at the state and federal levels.

Co-Build Regulatory Automation Systems

• Partner with the AI team to identify the highest-leverage manual regulatory processes for automation, prioritizing those tied to upcoming submissions and active strategy work.
• Co-author agent prompts, skills, and structured templates that encode OXOS regulatory know-how (predicate research, section drafting, traceability matrices, change-impact analysis, response drafting, and more).
• Define and run evaluations that determine whether AI-generated regulatory artifacts are submission-grade — including rubrics, gold-standard examples, and defect taxonomies.
• Maintain a tight feedback loop from real submission work back into the automation system: every miss, edit, or correction becomes an improvement to the prompts, skills, or workflows.
• Operate agentic AI tools (e.g., Claude Code) as a daily-driver power user, directing them to draft, review, and refactor regulatory content under regulatory supervision.

Required Skills and Qualifications

• Bachelor’s Degree or higher in Biomedical Engineering, Life Sciences, Regulatory Affairs or related field. 
• Regulatory expertise. Deep working knowledge of 510(k), QMS (ISO 13485), IEC 60601, ISO 14971, and FDA Q-Sub processes, with the ability to recognize regulatory risk and identify bright lines on sight.
• Submission experience. Demonstrated involvement in 510(k), De Novo, or PMA submissions for medical devices, including direct interaction with FDA review teams.
• AI tool fluency. Power-user comfort with agentic AI tools (e.g., Claude Code, Cursor) to direct multi-step regulatory tasks, review generated artifacts and code, and iterate quickly without needing to write code from scratch.
• Systems thinking. Ability to see recurring manual work as a system to improve, decomposing regulatory workflows into discrete, automatable steps with clear inputs, outputs, and quality bars.
• Evaluation and judgment. Ability to assess when an AI-generated regulatory artifact meets the bar for submission, including designing evaluation criteria, building gold-standard examples, and treating defects as system-level signals.
• Attention to detail. Pedantic accuracy across lengthy, technical submission documents to avoid non-compliance, audit deficiencies, and errors inherited by downstream automation.
• Communication. Clear, precise written and verbal communication across regulators, engineering, clinical, quality, and AI teams, with the ability to adjust style without losing precision.
• Organization. Maintains regulatory materials as a single, authoritative source of truth in both human- and machine-readable form to support reliable automated workflows.
• Problem-solving. Solves regulatory problems creatively to unblock engineering rather than impede it.
• Teamwork. Collaborates deeply across all teams, with especially close partnership with the AI team to co-build regulatory automation.

Preferred Qualifications

• Hands-on experience preparing 510(k) submissions for Class II medical devices, particularly radiation-emitting or imaging devices regulated by CDRH.
• Working familiarity with IEC 62304 (medical device software lifecycle) and applicable software-as-a-medical-device guidance.
• Prior experience defining evaluation rubrics, prompt libraries, or structured templates for an AI-augmented workflow.
• Experience with international submissions (EU MDR Technical Files, Health Canada, or similar).

Benefits and Perks

• Health, Dental, and Vision Insurance
• Competitive pay and equity in the company
• 401(k)
• The opportunity to work with an innovative, early-stage company that is changing medical imaging as we know it  
• Endless opportunities for growth and development in a rapidly growing medical company

Salary Range: $100k to $120k

The Tactical Recon and Strike (TRS) team at Anduril develops aerial small drones (Group 1-3) and all equipment to test, deploy and operate. The team is responsible for taking products like Ghost, Anvil, Bolt and Altius from paper sketches to operational systems. We work in close coordination with specialist teams to solve some of the hardest problems facing our customers. We are looking for software engineers, hardware engineers, roboticists, and front-end mobile developers who are excited about creating a powerful robotics platform that can be tasked and viewed in real-time through a variety of interfaces.

As a Staff Software Engineer - Security , you will take ownership of and enhance the security roadmap for TRS products and software services, working closely with engineering teams to create solutions that not only meet but exceed industry-standard security goals. You will engage with various teams to identify and remediate vulnerabilities in designs, implementations, integrations, and processes, while also designing and developing security software for embedded systems. The ideal candidate will possess a strong background in software engineering with a focus on platform security, enabling them to conduct complex security architecture reviews, research and mitigate exploits targeting hardware and software, and implement critical features in collaboration with engineering teams to build resilient products.

*This position will be located in our Costa Mesa CA, Seattle WA, or Atlanta GA location. We offer full relocation benefits if necessary.

WHAT YOU’LL DO

• Own the development and maturation of TRS products and software services security roadmap.
• Collaborate and build solutions with engineering teams to meet and exceed industry-standard security goals
• Engage with teams to remediate uncovered weakness in designs, implementations, integrations, and processes
• Design and Develop embedded system security software

REQUIRED QUALIFICATIONS

• Strategic vision and technical depth, maintaining active involvement in security architecture and implementation
• Proficient with one or more programming languages (e.g. C/C++, Rust, Python)
• Experience assessing security of firmware, applications, network, IoT, or embedded systems
• Experience developing features for and improving security of firmware, applications, network, or embedded systems
• Experience building, testing, and delivering production-ready systems, especially for embedded and/or Linux systems
• Familiarity with anti-tamper and reverse engineering mechanisms
• Experience in Platform security engineering and secure SDLC implementation
• Strong and professional communication skills (written and verbal)
• Demonstrated commitment to practical, mission-enabling security solutions
• Must be eligible to obtain and maintain a US TS clearance

PREFERRED QUALIFICATIONS

• Familiarity with security architectures of embedded, aerospace, or cyber-physical systems
• Experience with programmable logic devices and their development tools
• Knowledge of cyber threat actors, their TTPs, and their implications for weapon and space system operations
• Regularly builds, tests, and delivers production-ready systems, especially for embedded and/or Linux systems
• Experience conducting incident response in cloud systems and embedded systems

ABOUT THE TEAM

We're seeking a Senior Threat and Attack Research Engineer to join our Security organization. The ideal candidate will combine threat intelligence knowledge with strong engineering skills to develop and implement advanced threat actor tracking and analsyis systems to protect Anduril products and infrastructure.

WHAT YOU’LL DO

• Monitor and analyze sophisticated cyber threats targeting Anduril's products, infrastructure, and personnel.
• Research, mitigate, and anticipate emerging technical trends in the threat landscape.
• Collaborate closely with the detection and response team to provide timely and actionable intelligence to support ongoing investigations.
• Engage cross functionally with the offensive security team on product and infrastructure red team engagements.
• Enhance tooling for threat actor tracking and intelligence data integration.
• Foster proactive collaboration and information exchange with external partners to build joint capabilities and achieve shared objectives.

REQUIRED QUALIFICATIONS

• Proven experience analyzing complex threat actor campaigns, including supply chain and infrastructure, with the ability to develop long term countermeasures.
• Proficiency in one or more programming languages (e.g. Python, Rust, Golang, Swift)
• Capacity to prioritize and execute tasks independently with minimal supervision.
• Strong and professional communication skills (written and verbal)
• Ability to obtain and hold a U.S. Secret security clearance.

PREFERRED QUALIFICATIONS

• In-depth knowledge of nation-state, sophisticated criminal, or supply chain threats.
• Experience creating file-based or network-based rules and signatures (e.g. YARA, Snort) for detection and tracking complex threats.
• Track record of writing production code for threat intelligence tools
• Expertise in large scale data analysis
• Established connection within the broader security and threat intel community
• Strong analytical and problem-solving capabilities.
• Demonstrated ability to work effectively in team environments.
• Experience with Vertex Synapse

ABOUT THE TEAM 

The centralized Software Product Design & Research team serves as the connective tissue across Anduril's ecosystem of software experiences – ensuring that products and workflows scale thoughtfully across platforms, mission types, and domains. You will join the central team as a mission product designer – deployed to support Anduril's Tactical Reconnaissance & Strike organization alongside another designer focused in this domain. Together, you will own the design direction for mobile and web experiences that enable tactical operations, working closely with specialized stakeholders including autonomous systems engineers, product managers, and end users in mission-critical environments. As part of the central team, you'll maintain full access to the broader design community for critique, collaboration, and knowledge sharing while building deep expertise in a specialized operational domain that has immediate real-world impact.

WHAT YOU'LL DO

• Own mobile-first product experiences for tactical operations alongside web-based workflows from discovery to delivery – leveraging established [tactical] mobile conventions as a foundation while identifying opportunities to redefine interaction patterns based on validated user needs.
• Lead discovery and validation through direct engagement with end users in operational contexts and collaborative workshops with stakeholders; synthesize findings into design decisions that demonstrably improve mission-critical workflows in a fast-paced environment where speed to deployment is essential.
• Proactively identify design opportunities with minimal direction, defining what needs to be designed and driving work forward autonomously – balancing near-term delivery needs with system-level thinking across interconnected workflows.
• Shape how product design integrates with engineering & product management through close collaboration, iterative prototyping, and hands-on implementation guidance.
• Ensure your work is easy to follow through strong narrative skills, journey maps, user workflows, high fidelity mockups, and detailed documentation rigor.
• Partner with our design systems team to evolve the underlying platform through your work at the edge.

REQUIRED QUALIFICATIONS

• 5+ years of experience in product design, UX, or HCI, with a proven ability to execute high-craft, technically informed solutions.
• Proven experience designing mobile-first product experiences with deep understanding of mobile interface patterns, constraints, and interaction paradigms.
• Self-directed work style with demonstrated ability to operate autonomously – identifying gaps, defining scope, and driving design forward without constant direction.
• Experience designing for operational or tactical contexts where workflows require precision, speed, and clarity under time-sensitive conditions.
• Deep expertise in visual and interaction design with ability to craft elegant solutions for complex workflows; portfolio demonstrating high attention to detail.
• Systems thinking mindset, capable of mapping workflows across multiple user types and operational contexts.
• Strong prototyping skills to drive clarity in decision-making.
• Ability to communicate the "why" behind design decisions; work demonstrating having navigating complex stakeholder requirements across engineering, product, and business teams.
• No prior defense experience necessary – we are looking for designers who can bring diverse perspectives to hard problems.

PREFERRED QUALIFICATIONS

• Experience designing for provisioning and configuration at scale – creating workflows that ensure consistency, minimize errors, and provide clear visibility across operational states.
• Track record of delivering high-quality design work against firm deadlines in fast-paced, mission-critical environments where priorities shift rapidly and ambiguity is the norm.
• Experience working within established design systems while contributing thoughtful extensions for domain-specific needs.
• Experience leading user research sessions including customer discovery, usability testing, and synthesis of complex feedback loops.
• Facilitation skills to lead workshops, guide cross-functional alignment, and strategic decision-making.
• Familiarity with designing for constrained or high-stakes / safety critical environments (e.g., industrial, aerospace, or defense systems).
• Must be eligible to obtain and maintain a U.S. TS clearance.

As a Senior Collection Analyst, you will collaborate with business partners to ensure that the collections process function is smooth and efficient. This role will be instrumental in the collections of outstanding accounts receivable and all other aspects of collections. You will be responsible for resolving customer billing issues and for reducing accounts receivable delinquency, along with other collection management functions.

We are looking for a highly organized, self-motivated individual who has a proven capability of prioritizing multiple responsibilities while meeting goals and deadlines. This role will be a key contributor to an exciting, fast-paced, high growth organization. We are looking for someone with a positive attitude and a desire to help strengthen our collection process to scale with the company’s long-term goals.

Location: 4 days a week (Tuesday-Friday) in office at Axon Hub Location (Seattle, San Fran, Scottsdale, Denver, Atlanta, Boston, Sterling, NYC)

WHAT YOU'LL DO:

• Perform outbound collections in a professional manner with a focus on customer service while adhering to Company Policy
• Analyze and research accounts to be fully prepared to work with customers, drive meetings with customers
• Work with our internal sales team and other cross functional teams as well as outside customers to resolve collection issues
• Analyze delinquent accounts, prepare bi-weekly/monthly reports on high-risk accounts and make resolution recommendations
• Prepare and analyze reports for bad debt- assist with invoices, credit memos and other adjustments as necessary
• Participate in and support systems improvements and focus on streamlining the collection process, perform analysis of collection practices and develop process improvements
• Develop, implement, and maintain desktop procedures for ongoing collection activities, and leverage reporting tools to build repeatable analysis and research tools
• Work with cross-functional teams to identify problems, process gaps and propose reasonable and creative solutions to improve processes including opportunities for automating manual processes or activities within a process

WHAT YOU'LL NEED:

• 5-7+ years of collections experience, preferably with high-tech industry experience
• Bachelor’s in Accounting or Business, or equivalent work experience
• Order-to-cash business process experience a plus, experience with quoting, order management and billing
• Excellent communication skills, both written and verbal, and strong customer service approach
• Self-motivated, flexible and be able to change priorities in a challenging and fast-paced environment within minimal supervision
• Strong Excel skills, experience with ERP solutions (Microsoft Dynamics, Oracle, SAP, Workday etc. ), and Salesforce
• Ability to build strong cross-functional relationships and work collaboratively
• Proactive, problem-solving attitude and ability to think outside the box.
• Adapts quickly to changes in a dynamic organizational structure and business processes
• Ability to work independently and a strong team player

Work Location

This role is based out of any of our offices and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Position Overview:

As the Director of Monetization Strategy, you will be the primary architect of Iterable’s economic engine. You aren't just managing a price list; you are defining how we capture value in a rapidly evolving MarTech ecosystem. You will sit at the intersection of Product, Sales, Finance, and Marketing to design and execute pricing and packaging strategies that drive sustainable growth, expand Net Revenue Retention (NRR), and align our success with our customers' success.

Responsibilities:

• • Strategic Vision: Lead the long-term monetization roadmap. You’ll evolve our current models from usage-based pricing toward value-based frameworks that reflect the power of our AI-driven orchestration.
  • Cross-Functional Leadership: Act as the "connective tissue" between Product (to price new features, and ensure our roadmap is optimized for capturing value), Marketing (to position value), and Sales (to ensure deal velocity).
  • Market Intelligence: Conduct deep-dive competitive analysis and buyer research to identify gaps in our current monetization strategy and capitalize on emerging market trends.
  • Packaging & Tiering: Design and optimize product bundles and editions that simplify the buying process for mid-market and enterprise customers alike.
  • Operational Excellence: Partner with RevOps to implement pricing changes within our systems (CPQ, billing) and develop the discounting frameworks and "guardrails" for the field.
  • Change Management: Lead the internal enablement for global sales teams, ensuring they can confidently articulate the "why" behind our pricing.

Qualifications:

• You have 10+ years of experience in SaaS monetization, management consulting, or strategic finance. You think in systems and understand the downstream impacts of a single pricing lever.
• You have direct experience in SaaS monetization, with a particular focus on monetizing AI
• You are comfortable navigating complex datasets to find the "signal" in the noise. You use data to prove your hypotheses about price elasticity and expansion paths.
• You can distill complex economic theories into simple, persuasive narratives for the Executive Leadership Team (ELT).
• You don't just want a seat at the table; you want to build the table. You enjoy creating processes where none existed.

Bonus Points

• Experience building and productionizing LLM based, agentic or autonomous systems that handle complex orchestration and evaluation.
• Experience establishing shared AI platforms or internal developer enablement capabilities
• Familiarity with analytics systems, experimentation workflows, or decisioning frameworks

Perks & Benefits:

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $172,000 - $260,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

At Greenlight Guru, we help the world’s most innovative medical device companies bring high-quality, life-changing products to market faster. We serve 1000+ global customers with our quality management and clinical data capture software, helping them get their products on the market and keep them there. 

When you join the team at Greenlight Guru, you’ll be a part of a collaborative, mission-driven team working in one of the most exciting and rewarding industries on the planet. Backed by JMI Equity, one of the premier growth equity firms for SaaS companies, Greenlight Guru is growing—and looking for individuals who are difference makers. Is that you?

Greenlight Guru is looking for a highly motivated, collaborative, and results-oriented relationship builder with the thirst to be in a fast-paced and high-growth environment. The Partner Manager will be responsible for driving the overall growth and success of the Greenlight Guru Partner ecosystem. You are a self-starter with high standards and attention to detail, and have the ability to prioritize and respond to the needs of the partner ecosystem. 

The position spans a range of go-to-market initiatives and partnering motions in managing partner relationships to drive business flow to Greenlight Guru. This role requires a “can-do” mentality with the desire to learn, and a thirst for innovation to drive growth. Serving as an integral player in our partner organization, the position reports to the Chief Sales Officer (CSO).

Responsibilities:

1. Partner Sourcing (Find)

• Identify and prioritize target partners (consultants, system integrators, tech partners, etc.)
• Research markets, ecosystems, and competitor partnerships
• Build and manage a pipeline of prospective partners
• Conduct outreach and initial qualification conversations

1. Partner Acquisition (Sign)

• Lead partnership discussions and negotiate agreements
• Define joint value propositions and business cases
• Align on go-to-market (GTM) strategies
• Work with legal, finance, and leadership to finalize contracts

1. Partner Development (Grow)

• Onboard new partners (training, certifications, enablement)
• Co-develop marketing and sales plans
• Drive pipeline and revenue through partners
• Monitor partner performance (KPIs, revenue targets, engagement)
• Maintain ongoing relationships and act as the primary point of contact

 Requirements:

• 3-5 years of experience in a business development or partner management role, working with partner motions including referral, co-sell, reseller, and services arrangements
• A successful track record of developing partner lead pipeline through business development
• Strong project management, time management and organizational skills, with the ability to manage multiple relationships while driving desired metrics
• Passion for learning and solving problems to deliver solutions, with a positive outlook
• Demonstrable success in a collaborative, fast-paced environment
• Strong skills in Salesforce CRM, Google Docs
• Willing and able to work remotely and travel as required (approximately 10%)
• Experience in MedTech a plus

Benefits:

• Co-workers who care deeply about our mission to spur medical device innovation
• Flexible hours
• Work from home options
• Unlimited PTO
• Health insurance (vision, medical, dental)
• Disability insurance
• 401k

The base salary range for this role is $85,000 - $100,000.  Actual base salary is determined by factors such as, but not limited to, experience, education, skills, and geographic location. In addition, there will be a variable plan based on partner success that can add $25K+ to the OTE.

Greenlight Guru is an Equal Opportunity Employer. Individuals seeking employment at Greenlight Guru are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.  If you need assistance or accommodations to submit your application for this position, please email careers@greenlight.guru.

Title: Sales Development Associate

Location: Atlanta, GA 

Experience: Entry-Level 

Job Function: Sales Development 

Employment Type: Full Time 

Industry: Computer and Network Security

About the position  

The Sales Development Associate identifies and qualifies new leads to generate potential sales opportunities.

The position is based in our Atlanta, GA office (hybrid model) and is expected to work from said office three out of five days a week. This position will work in CST hours.

 Applicants must be legally authorized to work in the United States.

Responsibilities 

• Your primary responsibility (80% focus) involves proactively engaging and qualifying inbound leads within the Service Level Agreement (SLA).
• Serving as the initial point of contact, you will quickly identify client needs and directly schedule a meeting with a Sales Director.
• Additionally, you will independently generate new opportunities through targeted outbound prospecting (20% focus)
• Works with the marketing team to amplify the reach and effectiveness of campaigns within their territory and follows up with inbound leads, ensuring no opportunity is missed.
• Utilizes outbound sales tactics such as cold calling, email campaigns, and social selling to engage potential clients.
• Maintains accurate records of sales activities and pipeline development in CRM tools. 

Skills and Qualifications 

• High school diploma or equivalent; associate or bachelor's degree complete or in progress.
• Experience in sales, customer service, or a related role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Effective communication and interpersonal skills.
• Ability to conduct research and identify potential leads.
• Capability to handle initial sales inquiries and follow up on leads.
• Adaptability to learn new sales techniques and tools.

The Challenge

This role is critical to supporting OneTrust’s continued global growth by ensuring strong, accurate, and scalable non‑U.S. tax compliance across an increasingly complex international footprint. The successful candidate will lead and evolve global tax operations while partnering closely with Accounting, Legal, and Finance to enable the business and manage risk. The opportunity lies in building well‑governed, future‑ready tax processes amid changing international tax regulations. For the right leader, this role offers meaningful impact, visibility, and the chance to shape how tax supports OneTrust’s mission of trust and transparency worldwide.

Your Mission

• Own and lead global non-U.S. tax compliance, including income tax, local taxes, VAT, GST, and property tax 
• Provide day to day people leadership, including workload management, performance management, and professional development of direct reports 
• Manage and monitor the maintenance of records for withholding tax or other taxes related to international operations to ensure foreign tax credits are reported accurately and timely 
• Partner with various teams, including accounting, legal, and finance on a variety of initiatives 
• Research various tax compliance matters and determine impact of new tax legislation 
• Prepare/Review non-US tax provisions, both local statutory, and US GAAP, and components of the global tax provision  
• Drive continuous improvement by designing, refining, and documenting tax policies, processes, controls, and system workflows to support a scalable, well-governed tax function 
• Assist with the day-to-day tax operations of our growing business 
• Lead and contribute to special projects as necessary 

You Are

• 6+ years general tax experience with significant experience with EMEA and/or APAC Corporate income tax and VAT/GST issues, including 2+ years public accounting 
• Degree in Taxation or similar 
• Familiar with transfer pricing, tax accounting and international tax concepts 
• Detail oriented with ability to work independently, be flexible, learn new things, multi-task, prioritize, and meet deadlines 
• Sound judgment and ability to provide recommendations regarding policy and strategy 
• Strong analytical, research and critical thinking skills as well as decision-making skills 
• Ability to work well in a team environment. 
• Solid organizational skills, especially ability to meet project deadlines with a focus on details 
• Proven ability to work in a deadline-driven environment and handle multiple projects simultaneously  
• Outstanding communication (oral and written) skills 
• Excellent interpersonal skills and attention to detail are essential 

Your Impact

We are developing the next generation of mission-critical communications systems to builds mission-critical devices used by public-safety professionals worldwide. As a Staff Wireless Software Engineer, you will be a technical leader driving architecture and implementation of wireless protocol stacks, transport abstraction layers, and real-time communication systems across our devices. You will operate at the intersection of RF, embedded systems, and cloud-connected software.

This is a hands-on technical role with broad architectural influence.

Work Location: This role is eligible to be based out of Axon's US hubs in Atlanta, Boston, Scottsdale (HQ), San Francisco, or Seattle, and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite 4 days per week, Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Reports to: VP of Software Engineering
Direct Reports: 0

What You'll Do:

You will be tasked with solving the toughest wireless problems our products face: translating research into resilient, high-performance PHY/MAC systems; architecting firmware and toolchains that meet extreme latency, power, and reliability targets; and defining the wireless roadmap that balances innovation, manufacturability, and real-world performance. You will shape how our devices connect and perform at scale — from lab prototypes to deployed fleets — and your work will be judged by field performance under real conditions, not just simulations. This mission-critical wireless systems require both RF understanding and deep systems software expertise. This position sits at that boundary and defines the reliability and trust of the entire communications platform..

• Lead design and implementation of wireless communication stacks (LTE, 5G, Wi-Fi, sidelink, mesh, P2P, WiFi, Bluetooth, NFC....)
• Architect low-latency, high-reliability PTT and real-time voice transport systems
• Develop transport abstraction layers across multiple radios and networks
• Optimize performance (latency, jitter, packet loss, handover behavior)
• Collaborate with RF, hardware, and firmware teams to ensure end-to-end system performance
• Drive modem integration (e.g., Qualcomm, MediaTek) and carrier certification efforts
• Implement QoS, prioritization, and congestion control mechanisms
• Contribute to secure communication layers (encryption, key management, secure boot integration)
• Define metrics and instrumentation for wireless performance at scale
• Mentor engineers and set technical direction across projects

What You Bring

• 10+ years experience in wireless software development
• Strong C/C++ experience in embedded or systems environments
• Deep understanding of wireless protocols (LTE, 5G NR, Wi-Fi, Bluetooth, sidelink, or mesh)
• Experience working with modem vendors (e.g., Qualcomm SDKs)
• Experience with real-time systems and low-latency audio transport
• Strong networking fundamentals (TCP/IP, UDP, RTP, QUIC, QoS)
• Familiarity with RF performance constraints (RSSI, SINR, handovers, link budgets)
• Experience debugging packet-level and radio-layer issues

Additional preferable skills:

• Experience with mission-critical communications (LMR, MCPTT, public safety)
• Experience with 3GPP standards (Rel 16+)
• Experience with 5G sidelink (PC5) or device-to-device protocols
• Experience implementing mesh or MANET routing
• Knowledge of secure communications (AES, TLS, PKI, FIPS environments)
• Familiarity with Android/Linux device platforms
• Experience with satellite backhaul or hybrid transport systems

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Product Manager, Theft Solutions who will drive the strategic direction and execution of Geotab's expansion into theft awareness, detection, and recovery solutions. The projects will vary in scope, complexity, and affected business area. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Senior Product Manager, Theft Solutions, your key area of responsibility will be identifying and scaling end-to-end products that leverage Geotab's telematics platform, real-time data insights, and predictive analytics to prevent vehicle and asset theft, enable rapid recovery, and reduce insurance costs. You will need to work closely with hardware engineering, software development, data science, commercial teams, and external partners.

To be successful in this role you will be an entrepreneurial self-starter with a tolerance for ambiguity and the ability to iterate rapidly based on customer feedback. In addition, the successful candidate will have strong analytical and project management skills with an ability to translate complex telematics insights into compelling customer value and manage multiple timelines to ensure timely results.

How you'll make an impact:

• Market Discovery & Customer Insights: Conduct comprehensive customer discovery to understand theft vulnerabilities, recovery workflows, and decision criteria across fleet segments (commercial, rental, asset tracking, logistics). Uncover latent needs and willingness to pay for prevention and recovery solutions. Research competing theft prevention and recovery platforms.
• Product Strategy & Positioning: Define the theft solutions product strategy, including feature set, pricing model and market segmentation. Position Geotab as the preferred telematics platform for theft prevention and recovery.
• Feature & Requirement Definition: Translate customer needs into detailed product requirements. Partner with data science to define theft detection algorithms (behavioral anomaly detection, location pattern analysis, risk scoring). Establish monitoring and observability to measure solution efficacy and refine models post-launch.
• Roadmap Management: Own the theft solutions product roadmap, aligning hardware, firmware, cloud, mobile, and business intelligence teams on phased delivery. Identify partnership opportunities to integrate Geotab insights into existing workflows.
• Execution & Delivery: Drive end-to-end product delivery from requirements to launch, managing dependencies, priorities, and release readiness. Track market performance post-launch, including adoption, retention, and revenue contribution, using data to accelerate iteration and close gaps between roadmap intent and customer outcomes.

What you'll bring to the role:

Why job seekers choose Geotab:

The Challenge

As a Senior Content Strategist, you will contribute to shaping, governing, and scaling content inside complex product experiences. You will operate as a content design leader, partnering with UX Designers, Product Managers, and Developers to ensure in-product content is clear, consistent, and accessible across the user experience. You will use research, standards, and data to drive content decisions that help users confidently achieve their goals.

Your Mission

• Partner closely with UX, Product, Engineering, and Research to understand user needs, mental models, and business goals, translating them into clear, consistent, and scalable content decisions across the product.
• Own and evolve in‑product content strategy, including voice and tone, terminology, information hierarchy, and content patterns that support usability, trust, and comprehension across workflows, modules, and platforms.
• Design and deliver UX copy and product content that is concise, accurate, accessible, and aligned with branding, accessibility standards, and evolving InfoSec and privacy requirements.
• Serve as a subject‑matter expert in assigned domains, enabling the creation of content that helps users confidently navigate complex technical, security, and compliance concepts.
• Use research‑driven methods (including usability testing, content testing, and evaluative research) to validate content decisions and advocate for improvements based on evidence rather than opinion.
• Develop and apply content measurement strategies to assess content effectiveness using metrics such as task success, error reduction, comprehension, etc.
• Continuously optimize content through content audits and workflow reviews, identifying gaps, inconsistencies, and opportunities to improve the end‑to‑end customer journey.
• Contribute to and help govern content standards and design‑system guidance, ensuring consistency, accessibility, and scalability across teams and products.
• Advocate for content design and strategy best practices, helping stakeholders understand the role of content in usability, decision‑making, and product quality.
• Collaborate with fellow content strategists to share patterns, templates, and learnings, raising the overall quality and maturity of content practice across the organization.

You Are/Have

• 5+ years of experience in content strategy, content design, and UX writing for digital products, with demonstrated ownership of end‑to‑end content decisions.
• Strong user‑centered orientation grounded in understanding user behavior, mental models, and moments of friction, with a proven ability to guide users through complex workflows without blocking progress.
• Demonstrated experience researching complex domains and partnering closely with designers, product managers, engineers, and researchers to shape content as part of the overall UX.
• Proven ability to work within and contribute to established design systems and content standards, using them to drive consistency, scalability, and quality across products.
• Experience designing scalable content strategies that account for customer organizations of varying sizes, goals, and maturity levels, and tailoring content accordingly.
• Strong stakeholder management skills, with the ability to synthesize diverse inputs (product, research, legal, customer, and technical) and lead content discussions with clarity, authority, and tact.
• Comfort operating in ambiguous, fast‑moving environments, managing multiple workstreams, balancing competing priorities, and making pragmatic tradeoffs aligned with product timelines.
• Experience thoughtfully leveraging AI‑enabled tools within the content and design process (e.g. research synthesis, content exploration, pattern development, prototyping, or workflow efficiency), without losing critical eye towards accuracy, privacy, and responsible use.
• Continuous learning mindset, seeking feedback, research insights, and emerging practices to refine content strategy and raise the quality of the overall content system.
• A portfolio demonstrating strategic content thinking and UX writing, including examples that show problem framing, rationale, and impact—not just final copy.
• Experience working in InfoSec, privacy, or other highly regulated industries is a strong plus.
• Experience delivering content for a global, multilingual, or distributed audience is a plus, including awareness of localization, accessibility, and cultural considerations.

The Challenge

We’re seeking a Senior Growth Marketing Manager to lead our SEO, AEO, and GEO strategy and drive measurable pipeline growth through organic and AI-driven channels.

Reporting to the VP of Growth Marketing, this role will expand OneTrust discoverability, improve site performance, and translate search and AI insights into clear content and web priorities. This role is focused on business impact — not just traffic.

Your Mission

Lead SEO / AEO / GEO strategy & execution –

• Lead and execute our global SEO, AEO, and GEO strategy.
• Identify high-impact opportunities aligned to priority personas and regions.
• Conduct keyword, intent, and competitive analysis to inform roadmap decisions.
• Partner across the business to scale impact (I.e., engineering for scaled technical enhancements, PR/social for third-party citations, and more).

Co-create and optimize high-impact content

• Co-create and optimize search-driven content with Content and Product Marketing teams, contributing directly to drafting and structuring key pages.
• Use AI tools to accelerate research, drafting, and on-page optimization while maintaining strong brand voice.
• Prioritize topics and updates that drive incremental visibility and qualified traffic.
• Continuously optimize solution, persona, and resource content for traditional and AI-powered search environments.

Support measurement and reporting

• Monitor organic and AI-driven performance, including engagement and assisted conversions.
• Partner with Marketing Operations to connect search performance to pipeline influence.
• Contribute to clear, executive-ready growth reporting.

Prioritize and operationalize improvements

• Triage opportunities surfaced by analytics and optimization tools.
• Recommend scalable improvements across templates and high-impact pages.
• Collaborate with UX and cross-functional teams on targeted enhancements.

What Success Looks Like

• Increased visibility across priority search and AI channels
• Improved performance of key web content
• Clear linkage between organic/AI traffic and pipeline contribution
• Strong alignment between search strategy and enterprise growth goals
• Strong collaboration across the business

You Are

You are growth-minded and very comfortable navigating the evolving landscape of search. You’re a strong collaborator who can influence without direct authority. You are focused on delivering and can clearly communicate measurable business outcomes.

Your Experience Includes

• 5–8 years in SEO, Growth Marketing, or Digital Strategy within B2B SaaS
• Strong understanding of technical SEO, content-led optimization, and AI-driven search trends (AEO/GEO)
• Experience using AI tools to support scalable content creation and optimization
• Experience working cross-functionally with Web, Content, Engineering, and Analytics teams
• Strong reporting and data storytelling skills: You’re capable of translating complex SEO/AEO performance data into clear, actionable narratives that drive business decision-making.
• Experience with enterprise CMS platforms (AEM a plus) and SEO/AEO/GEO tools (i.e., Google Search Console, Semrush, Profound)

The Challenge

OneTrust is seeking a talented Senior Product Marketing Manager to own product marketing for the Consent solution. As a Senior Product Marketing Manager, you will serve as the primary liaison between the product management, marketing, and sales organizations and our customers. You will work cross-functionally and leverage both technical and storytelling skills to drive messaging, create content, and launch products to enable sales teams and ensure customer success to drive product adoption. These efforts will be driven by the go-to-market strategy that you will be responsible for creating to align with the goals of the business.

Your Mission

Voice of the Customer

• OneTrust offers a comprehensive Consent solution designed to manage customer consent and preferences transparently while providing insight into customer behavior. Your mission is to deeply understand the ICP and buyer personas for Consent, including their business challenges, goals, motivators and trends.

• Develop an informed point of view on our Consent solution and help influence the long-term roadmap and direction of this solution.

Messaging & Positioning

• Articulate the product and capability value proposition clearly and convincingly, highlighting what will deliver the most impact and value for your buyer personas. Ensure buy-in from stakeholders across the organization.

• Serve as a passionate spokesperson internally and externally to share OneTrust’s unique perspective on Consent.

• Create compelling customer materials, including pitch decks, product datasheets, case studies, and training resources.

Go-to-Market Strategy & Execution

• Develop a GTM strategy for Consent product launches that will improve product adoption and growth, targeting and always refining your ICP.

• Execute that strategy by driving cross-functional alignment to ensure successful product launches.

• Work closely with Sales to ensure they are equipped with the latest product knowledge and sales tactics. Enable them to act as trusted advisors to our prospects and customers, ensuring they can clearly articulate how our Consent solution addresses customer pain points and adds business value.

Market and Competitive Analysis:

• Work with the Competitive team to conduct thorough market research and competitive analysis to inform product and marketing strategies. Regularly update the team on key industry trends, competitor moves, and market opportunities.

Demand Generation Support:

• Work closely with the demand generation and content teams to develop and execute demand generation campaigns that drive awareness and lead generation.

Customer Advocacy:

• Foster strong relationships with key customers to gather insights, develop case studies, and create advocates in the industry.

Leadership and Influence

• Given the cross-functional nature of the role, must possess strong leadership skills to foster collaboration and orchestrate efforts across diverse teams — product, marketing, sales, customer service, and more. Moreover, the role must be capable of influencing without authority, persuading stakeholders at all levels.

You Are

• BA/BS degree in marketing, business, or engineering equivalent

• 7+ years of product marketing experience at a SaaS or other high-tech company

• Highly collaborative with a deep sense of ownership and accountability

• Experience with stakeholder management, influencing and managing multiple stakeholders internally

• Demonstrated customer-centric mindset with deep empathy for users & buyers, translating their needs into product features.

• Proficient in data-driven decision-making and analytics.

• Strong technical competence with a deep understanding of the domain and product design.

• Exceptional communication and presentation skills, articulating complex technical concepts to diverse audiences.

• Experience with marketing Security, Risk, and Compliance capabilities preferred

Your Impact

AXON is seeking a high-energy, experienced Technical Support Engineer with expertise in customer service, computer networking, cloud solutions, Linux systems administration. This individual will play an instrumental role in supporting critical and escalated issues. We need a self-starter who excels in a high-paced, evangelistic startup environment, focusing on law enforcement, and thrives on resolving technical issues.

What You’ll Do

Location: Atlanta, GA - Hybrid - 4 days in-office required
Reports to: Manager, Technical Support

• Work closely with Law Enforcement customers to ensure a stellar experience with Axon’s Fusus products & services.
• Become an expert on the Fusus solution, available apps, APIs, and roadmap
• Join Forces with Axon Teams to triage and prioritize agency change and feature requests
• Lead consultative Solution Audits for prospects, including detailed network analysis, device discovery, and documentation.
• Provide frontline email & phone support to customers for complex technical issues
• Research, diagnose, troubleshoot, and identify solutions to resolve Axon device and system issues directly with customers via phone & email
• Follow up with clients to ensure their systems are fully functional after troubleshooting
• Assist the tier 1 support team by answering questions, aiding in troubleshooting efforts, and training
• Log & provide detailed notes on each customer interaction
• Develop knowledgebase articles
• Solve problems effectively in an ever-evolving environment* Report bugs and trends to the necessary Axon teams
• Participate in an on-call rotation for outages or other critical escalations as needed
• Determine the urgency of issues for each client and their placement in the prioritization of issues for their entire group of assigned clients
•  Proactively improve knowledge and develop analytical and technical skills

What You Bring

• Must have intellectual curiosity, humility, accountability, and positive approach
• Network and telecommunication-specific professional certifications, such as but not limited to: CCNA, CompTIA Network+, etc.
• Minimum of 3 years experience with routing and switching
• Minimum of 3 years of Technical Support experience
• Minimum of 2 year of SaaS experience
• Operational knowledge of virtualization and virtual machines
• Operational knowledge of computer/server hardware, Linux operating systems, and storage devices
• Operational knowledge of redundant storage solutions such as RAID
• Experience using Secure Shell (SSH)
• Experience using Splunk, JIRA, and/or Salesforce* Experience with security camera systems, VMS, DVR, NVR solutions
• Strong interpersonal skills and the ability to work with multiple teams to achieve common objectives
• Ability to work independently with substantial latitude for action and decision while maintaining focus on achieving optimal outcomes as part of a collaborative development effort
• Ability to articulate at a technical level appropriate to the circumstance – i.e. for clients with varying levels of IT knowledge and skillset* Bachelor’s degree in Information Technology, Computer Information Systems, related field or equivalent experience or certifications.

In order to comply with federal law, your employment is additionally contingent on your ability to lawfully possess, ship, transport, or receive firearms or ammunition under all applicable regulations if required. If it is indicated in your job posting that your role requires CJIS clearance, your employment is also contingent upon your ability to obtain and maintain CJIS security clearance in all applicable jurisdictions for the duration of your employment.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

What we're looking for:

We’re looking for a Director, Brand & Content Strategy to define and lead Iterable’s brand strategy across narrative, creative, and content. Reporting to the CMO, this leadership role will blend strategic thinking with strong creative judgment. You’ll own how Iterable is positioned in the market and how that positioning comes to life across every touchpoint—from flagship campaigns and thought leadership to our website, events, and always-on content.

What you'll own:

• Brand strategy and positioning: Lead the brand strategy across the business, ensuring we have a clear and differentiated position in the market. You'll define the brand vision and identity, and bring consistency and clarity across audiences, programs, and channels.
• Creative direction and execution: Own the creative vision, setting standards for visual identity, messaging and storytelling, partnering with internal teams and external agencies to bring it to life. 
• Content & Thought Leadership: Drive Iterable’s content strategy, including flagship research, executive thought leadership, SEO content, and data-driven storytelling that amplifies our point of view with senior leaders (VP–C-suite).

Integrated Brand Campaigns: Lead integrated brand campaigns, driving the overarching narrative, creative concept, and market-facing storytelling that builds preference and elevates the brand.

• Measurement & Impact: Define how brand impact is measured, including awareness, consideration, engagement, and influence on pipeline and revenue.
• Team Leadership: Build and manage a high-performing team across brand strategy, creative, and content, fostering a culture of creativity, collaboration, and accountability.

We'd love to hear from people with:

• 10+ years of experience in brand, creative, or content leadership roles, ideally in B2B SaaS or high-growth technology companies.
• Proven experience building and evolving a brand through a period of scale or market transition.
• Strong strategic instincts paired with excellent creative judgment.
• Experience leading teams and working with external agencies.
• Ability to translate complex products into clear, compelling stories.
• Comfort operating at both the strategic and executional level.
• Strong executive presence and the ability to influence cross-functional partners.

Perks & Benefits: 

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $160,000 - $225,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

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Mission

The Industry Lead Solutions Architect will serve as the connective tissue between GTM leadership, field teams, partners, and customers to deepen Databricks' Financial Services positioning by sub-industry. In this role, you will develop opinionated points of view (POVs), and be the primary technical owner of domain-specific messaging and tailored assets, that establish credibility with customer technical and business leadership. You will work with Databricks account and GTM teams to position Databricks as a strategic partner in solving customers' most critical business challenges across Financial Services sub-verticals.

This is a high-visibility individual contributor role that will bridge the gap between product capabilities and industry-specific business outcomes, working closely with account teams, partners, and product engineering to drive growth and technical excellence across your assigned vertical. You will split your time across customer-facing engagements, internal collaboration on content strategy and thought leadership, and partner engagement on joint GTM motions. You will report directly to the FS Tech GM leadership within the Financial Services team at Databricks. 

The Impact You Will Have

• Define and execute the Databricks Industry strategy — work with Industry GTM leaders to lead creation and curation of high-quality, sub-industry-specific assets (POVs, demos, reference architectures, customer references, evaluation templates, implementation plans) that showcase Databrick’s value for high-priority use cases across Financial Services sub-verticals (e.g., Capital Markets, Insurance, Banking, Payments, Professional Services, Alternative Investments, FinTech, Data Providers)
• Create standardized frameworks for asset quality and prioritization — define what "good" looks like for industry  assets, and determine prioritization of asset creation including build-vs-partner decisions
• Drive joint GTM strategy with partners — collaborate with Global System Integrators (GSIs), Regional System Integrators (RSIs), and data partners to co-build assets, align partner solutions to Databricks sub-vertical POVs, and identify the right partners for specific use cases and implementations 
• Embed with strategic Financial Services customers — engage directly with customer technical and business leadership, and advise on how Databricks solves their most pressing domain-specific challenges. Aggregate shared pain points across similar customers to refine messaging and asset creation strategy
• Guide customers through the full use case lifecycle — from establishing credibility and setting vision, through winning evaluations with "golden" POC templates and reference architectures, to realizing value with recommended implementation partners, sample SOWs, and value realization templates
• Scale Industry Adoption: You will act as the field enablement lead, training Solutions Architects (SAs) and partners on how to leverage Databricks assets to accelerate customer success globally.

What We Look For

• Technical Expertise: 15+ years in a customer-facing pre-sales or consulting role, with deep experience in big data technologies (Spark, Delta Lake, MLflow) and cloud platforms (AWS, Azure, or GCP)
• Deep domain expertise in Financial Services — strong understanding of sub-industry dynamics across one or more of: Capital Markets, Banking & Payments, Insurance, Asset & Wealth Management, Alternative Investments, FinTech, or Financial Data Providers. Ability to engage credibly with senior business and technology leaders (e.g., Heads of Markets Technology, Chief Data Officers, Heads of Quant Research)
• Proven ability to develop and execute industry-specific GTM strategies — experience building outcome-focused content, POVs, and technical assets that resonate with both business and technical personas
• Cross-Functional Partnerships: Experience working with global system integrators, consulting organizations, financial services technology, or financial services data providers is a positive differentiator
• Leadership & Enablement: Strong communication skills with a track record of mentoring technical teams and enabling partner ecosystems (GSIs and regional boutiques).
• Excellent communication and storytelling skills — ability to craft compelling narratives that connect Databricks platform capabilities to measurable business outcomes for Financial Services customers
• Education: Undergraduate degree or higher in an engineering or mathematics discipline (Computer Science, Applied Mathematics, etc.)

The Job

As a Sales Development Representative at Panther Labs, you will be helping build a qualified pipeline by engaging with potential customers. This includes outbound and inbound prospecting via phone, e-mail, LinkedIn or whatever it takes to get them excited about Panther. In this role, you will work alongside a sales and marketing team that focuses on the business needs of our customers.

About Panther

Panther makes security teams smarter and faster than attackers.

We're building the AI SOC platform that modern security teams need. Our Detection-as-Code approach, cloud-native architecture, and powerful security data lake help teams detect and respond to threats at scale. Security teams at leading companies use Panther to protect their organizations without the overhead and costs of legacy SIEM solutions.

Founded by security practitioners who lived the pain of protecting large organizations, we've raised $140M from Coatue, Lightspeed, ICONIQ Growth, Snowflake Ventures, and others. We're a global, remote-first company serving customers worldwide.

Our culture is built on flexibility, transparency, and collaboration. We operate by three core values: Create Customer Love, Be an Owner, and Take Care of the Team. We believe diverse perspectives make us better, and that building great security technology should also mean building a rewarding place to work.

The Responsibilities

• Build revenue pipeline by setting introductory meetings with potential businesses and key decision-makers
• Diligently respond to inbound inquiries and determine potential product fit
• Help Influence Panther’s product roadmap for customers and prospects
• Identify high-potential business and verticals and develop and execute outbound strategies to bring them to Panther
• Stay up-to-date on market trends, competition, and industry developments
• Manage and document the progression of the sales pipeline
• Drive pre- & post- engagement at industry events (will attend some events in person)
• Please note: This role will occasionally require the individual to meet in person for co-working days.

The Requirements

• 9+ months of experience in a sales/lead generation role in a high-tech/SaaS company
• Ability to develop strong, long-lasting relationships both internally and externally
• Collaborative and coachable, always looking to improve your skills and impact
• Ability to handle rejection and stay persistent in pursuing leads
• Excellent verbal and written communication skills
• A basic understanding of a standard SaaS sellers technical stack (CRM, Outreach/Salesloft, Prospect Research etc.)
• Excellent time management, process and prioritization skills
• While this is predominantly a remote role, candidates must be located in or near Atlanta to attend in-person events and conferences and work in office once per week.

We believe in transparency throughout our process — including how we approach AI.

We recognize that AI tools can enhance productivity and support high-quality work. Candidates are welcome to use AI tools for assistance when preparing application materials and completing take-home assignments. If AI use is not permitted for a specific assessment, we will indicate that clearly in the instructions. During live interviews, we ask that candidates not use AI tools to generate or supply real-time answers. This includes reading from AI-generated responses or prompts during conversational, behavioral, or technical discussions. These conversations are designed to understand your individual thinking process, problem-solving approach, and ability to communicate your ideas.

We also use AI tools to support our recruiting processes; hiring decisions are made by our team, not AI.

Reasonable Accommodations
We are committed to providing equal opportunity to all candidates. If you require the use of an AI-based tool or any other assistive technology as a reasonable accommodation for a disability or medical condition, please notify us prior to your interview. We will engage in an interactive process to determine what arrangements are appropriate for your situation. Accommodation requests are handled individually and in accordance with applicable law.

The Perks

• Competitive equity in a well-established cybersecurity company
• Unlimited PTO with a 15-day minimum, plus local federal holidays
• Latest tech equipment and budget for your personalized setup
• Comprehensive health and benefits coverage
• Remote-first culture built for distributed teams

Cash compensation range: $90,000 - $100,000 USD OTE (70/30 pay split) USD Annually dependent on experience

The cash compensation above includes base salary and on-target commission for employees in eligible roles. In addition to cash compensation, all full-time Pantherinos are eligible to participate in our equity plan to receive Incentive Stock Options (ISO). Individual compensation packages are based on a few factors unique to each candidate, including their location, experience, and expertise, and may vary from the above-mentioned range.

Panther labs is an Equal Opportunity Employer. The Company prohibits discrimination and harassment on the basis of race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding), gender, gender identity, gender expression, sexual orientation, marital status, age, religious creed, physical disability, mental disability, genetic information, military or veteran status, or any other status protected by law. All employment decisions are decided on the basis of qualifications, merit, and business need.

The Role

As a Product Marketing Manager at Iterable, you will be the connective tissue between market opportunity, product innovation, and go-to-market strategy. You'll own specific product areas within our platform (Enterprise/Ecosystem: APIs/SDKs, Integrations, Governance, Data Infrastructure), translating customer needs into strategy and strategy into action. This role combines deep technical product knowledge with sharp business acumen to drive adoption, expansion, and competitive advantage.

Key Responsibilities

Content & Messaging 

• Craft strategic, audience-first messaging and positioning for your product portfolio
• Develop compelling narratives that cut through market noise, power sales conversations, and accelerate customer journeys
• Test and validate messaging with customers and prospects to ensure resonance, clarity, and differentiation

Launch & Go-to-Market

• Lead product launch planning and execution from concept to market
• Define launch tiering and coordinate cross-functional teams for maximum impact
• Establish clear launch success metrics and analyze performance to inform future GTM strategies

Enable Internal Teams

• Drive launch readiness by equipping sales, CS, and partner teams with the tools, training, and messaging they need to win
• Partner with sales engineering to develop technical narratives aligned to business outcomes
• Support customer success with adoption messaging and expansion playbooks
• Work with the enablement team to create objection-handling frameworks and discovery questions to support prospect conversations

Adoption & Customer Success

• Drive customer engagement through lifecycle programs and in-product messaging
• Identify expansion opportunities and develop targeted cross-sell/upsell campaigns
• Partner with customer marketing to build reference programs and case studies

Relationships & Market Intelligence

• Conduct customer research, market research, and competitive differentiation
• Collaborate with product management to influence the roadmap based on market insights
• Support analyst relations and thought leadership initiatives

What We're Looking For

Experience & Background

• 3-5 years in product marketing at a B2B SaaS company, preferably with technical products
• Experience in positioning products to both technical users and business decision-makers
• Strong technical depth with the ability to learn quickly, balanced with business acumen
• Demonstrated success in driving pipeline generation and deal velocity
• Previous work experience in consumer apps and tech, or media and publishing industries is highly valued.

Skills & Competencies

• Excellent written and verbal communication skills with the ability to distill complex technical concepts
• Experience with customer research methodologies and market analysis
• Strong project management skills and ability to coordinate cross-functional initiatives
• Knowledge of marketing technology landscape and customer data platforms preferred

Personal Attributes

• Customer-centric mindset with passion for solving real business problems
• Data-driven approach to decision making and campaign optimization
• Collaborative team player comfortable working with engineering, product, sales, and marketing
• Self-starter who thrives in a fast-paced, high-growth environment

Success Metrics

• Product adoption rates and feature utilization
• Pipeline generation and influence on new business
• Win rates in competitive deals
• Customer expansion and cross-sell success
• Sales enablement effectiveness (rep ramp time, message consistency)

Perks & Benefits:

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $112,000 - $175,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

About the Opportunity

As a Senior Machine Learning Engineer, you will bring your expertise in machine learning and data science to help the team move faster and achieve critical revenue goals for Keebo. You will work closely with ML engineers and data engineers to evaluate algorithmic and business problems and apply your machine learning and software engineering skills to build reliable, repeatable models that run in production with high quality.

You Will

• Research, implement, and tune cutting-edge RL/ML models to achieve critical business outcomes
• Design and implement AI/ML models that balance quality, speed, and cost
• Collaborate with the rest of the Algorithms team to achieve goals that drastically impact the revenue of the business
• Build repeatable, reliable pathways for promoting ML models from development to production

You Have

• Experience as a machine learning engineer, working on real-world problems impacting live customers
• Experience developing ML models end to end and deploying into production environments
• Experience building and maintaining scalable, reliable, and safe ML models that directly impact customers’ experience
• Experience implementing AI/ML models that balance quality, speed, and cost
• Experience automatically monitoring the quality and effectiveness of ML/AI models from local dev through to production
• Experience with SQL, data analysis, and databases
• Experience with Python, and strong track record of writing readable, maintainable production code
• Experience with GCP or AWS
• Skilled in being self-directed and moving quickly to build and improve systems and architectures
• Ability to work in a fast-paced early stage startup
• Skilled at communicating effectively in a distributed environment with people across multiple time zones
• Strong self-motivation, initiative, and adaptability
• Familiarity with reinforcement learning or bandit models

Nice to Have

• Experience with Java and Golang
• Experience with Reinforcement Learning
• Experience with Google Cloud and BigQuery

Our Environment

Keebo is a fully remote, global team with team members currently in the US, EU, and Canada.

C3 AI is hiring Directors/Senior Directors, Strategic Solutions. This is a quota carrying sales opportunity which will allow you to further develop your career.

As a Director of Strategic Solutions, you will work with customers and senior management to develop high-value AI use cases and AI application roadmaps. You will help customers achieve their digital transformation objectives through identifying high-value opportunities.

We are looking for motivated individuals with a hard work ethic and track record of achievement. You will receive a highly competitive salary and excellent benefits along with generous commissions and equity.

Candidates should be able to understand complex issues at the intersection of business and technology and communicate that complexity with simplicity. Successful candidates will thrive in a fast-paced, high-performance, highly collaborative environment and demonstrate an ability to execute precisely and quickly. Candidates should possess technical fluency in AI, machine learning, operations research, physics, math, engineering, data integration, or computer science.

Responsibilities:

• Consult with global 1000 customers to help them understand, structure, and implement their digital transformation strategies.
• Engage in strategic relationships with customers to assure the realization of their digital transformation goals.
• Develop, maintain, and manage the implementation of strategic customer engagement plans.
• Manage efforts to research and identify customer prospects and targets.
• Collaborate with sales, engineering, products, and marketing teams to develop new product offerings within existing and new lines of business.
• Represent C3 AI by driving business development with company alliance partners.
• Personally engage in strategic account selling, business development, and ongoing customer success.
• Travel to customer sites up to 50% of the time (or more) depending on business needs.

Qualifications:

• Degree in engineering, science, computer science, or related technical field of study. Master’s or MBA degree preferred.  
• Prior sales consulting or management consulting experience.
• Experience with and understanding of AI and Machine Learning is highly favorable. 
• Work experience in consulting, defense, intelligence, manufacturing, healthcare, financial services, telecommunications, or energy is a plus.
• Exemplary written and oral communication skills.
• Excellent interpersonal, planning, and organizational skills.
• Strong analytical skills.

Candidates must be authorized to work in the United States without the need for current or future company sponsorship.