CDD Introduced Onboarding Analyst

Edinburgh, UK

Full time

In office 4 days/week

• Are you someone who thrives on curiosity, loves experimentation, and constantly seeks innovative ways to solve problems?
• Do you want to be hands-on in embedded payments, while continuously learning and developing in a dynamic environment?
• Do you want to play an important role in one of Europe's fastest-growing fintech companies?

If the answer is yes, we'd love to connect with you!

Who We Are

Our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, initially across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment schemes, accounts, and card products. Find out more about us on our website and careers site.

What You'll Do

• Conduct Customer Due Diligence (CDD) for both individual and corporate clients, including Simplified and Enhanced Due Diligence, screening and reviewing for adverse media, sanctions, and Politically Exposed Persons (PEP) profiles.
• Review and update customer records in accordance with FCA guidelines, UK/EU AML directives, and internal risk policies.
• Collect, verify, and assess KYC/KYB documentation, including ID, address proof, and ownership structures.
• Perform sanctions, PEP, and adverse media screening, escalating any hits or anomalies per escalation protocols.
• Complete Client Risk Assessments and produce clear, well-reasoned outputs.
• Collaborate with internal and external teams to resolve gaps or discrepancies in onboarding cases.
• Ensure accurate documentation of all due diligence activities, maintaining audit readiness and GDPR compliance.
• Identify and suggest improvements to the CDD onboarding process, including automation opportunities.

Who You Are

The ideal CDD Introduced Onboarding Analyst will be comfortable operating in a high-volume, regulated environment and bring a genuine interest in financial crime and FinTech.

What you'll need

• Minimum 2 years of experience in CDD, KYC, AML, or financial crime roles within a regulated financial institution or fintech.
• Solid understanding of UK/EU AML regulations, including JMLSG guidance and FCA expectations.
• Familiarity with various client types and structures, including corporates, trusts, partnerships, and beneficial ownership.
• Strong analytical skills and attention to detail, with a proven ability to manage high volumes of work accurately and to deadline.
• Experience using screening and data tools such as Orbis, Moody's, or equivalent platforms.
• Excellent written and verbal communication skills.
• Proficiency in Excel, CRM/KYC platforms, and document management systems.
• Ability to work independently with accountability, while collaborating effectively within a team to achieve shared goals.

Nice to haves

• Experience across multiple jurisdictions or client types (e.g., trusts, partnerships).
• Familiarity with EU business structures and cross-border AML frameworks.
• A curious mindset and drive to explore how automation or technology can improve CDD processes.

What We Offer You

• Share Options – We offer a Company Share Option Plan (CSOP), giving you the opportunity to benefit from any increase in share value in the event of a sale, merger, or flotation.
• Bonus – Our annual discretionary bonus, paid in May for the previous year, is based on both company and individual performance.
• Flexible benefits – £1,000 to spend on benefits to suit you, including private medical insurance, gym membership, dental etc.
• Wellbeing app – confidential, on-demand access to therapy, coaching, counselling, management training or mindfulness sessions with accredited professionals, with company-funded hours and top-up options available.
• Holidays – 33 days annual leave (including bank holidays) plus your birthday off. In the UK, Christmas Day, Boxing Day, and New Year's Day are fixed holidays. You can choose the remaining days to suit your personal schedule.
• Learning opportunities – Our two-day onboarding programme, ModStart, helps equip you for success. Learning doesn't stop there; we'll continue to support your development through various channels.
• Company-Wide Events – Participate in collaborative and engaging events with colleagues across the business.
• Bike to work / E-bike scheme

ModInclusion

At Modulr, we're committed to building a diverse, equitable and inclusive culture where everyone feels they belong and can bring their whole self to work. We welcome applications from candidates of all backgrounds as we believe it's the right thing for our people, our business, and the community we operate in.

By submitting your CV, you consent to us using your personal data to assess your application, contact you, or share your CV with relevant hiring managers. You can request removal of your data at any time by emailing peopleops@modulrfinance.com - though this will withdraw you from consideration for the role.

Objective

The Store Manager is responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team that will be motivated to grow, contribute and advance with ALO.

Business Leader

• Develop and execute the brand's retail strategies including customer experience, client relations management, employee performance, and community connectivity increasing the brand awareness, driving traffic into the store, and broadening and developing the clientele base.
• Local market knowledge of clientele base and brand competitors.
• Aware of business trends that relate to the success of the store and brand.
• Make informed recommendations for store opportunities that will lead to increased sales, foot traffic and further enhance customer relationships and the overall in-store experience.
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals
• Identify and communicate individual and team training needs.
• Impact fitting room conversion ensuring that all clients are attended to in the fitting rooms, that product needs are easily accessible, and sales execution is seamless and accurate.

People Leader

• Facilitate new hire onboarding, and on-going training for existing staff members
• Ensure that the Sales & Operations team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Consistently drive and motivate the store team utilizing company performance tools to evaluate, achieve and exceed individual sales goals and store KPIs (Conversion, Average Sales, UPT, etc.).
• Establish an individual development plan to support professional growth aspirations and talent needs at ALO
• Use company performance tools to evaluate management team and provide constant feedback to drive individual growth and improvement
• Monitor and address performance issues on a timely basis
• Conducts ongoing talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction.
• Actively fill open positions prioritizing internal colleagues in Customer Experience, Commission and high-level selling areas.
• Interview, Hire, Train, Direct, Manage, Coach, Develop, Coordinate, Evaluate and discipline direct and indirect reports; establish strategy for work; provide insight and decision support; direct and manage team to meet or exceed performance behavioral expectations; address complaints from and resolve problems with colleagues
• Utilize check-in process as a tool for colleague talent development, promotion and advancement
• Ensure that all staff members adhere to the wardrobe standards for the current season, and always represent the ALO brand.

Operations Leader

• Ensure the staff's adherence to all store standards (cleanliness, maintenance, replenishment etc.) on selling floor and back of house
• Maintain Visual Merchandising standards and directives ensuring they are consistently upheld by the store team
• Supervise inventory management to ensure store shrink is at or below company target
• Complete all required daily and weekly reporting as requested
• Manage headcount and payroll objectives for the store staff
• Implement tactics to manage and maintain an effective P&L strategy
• Plan for future business needs to continually improve business results
• Ensure that all transfers, consolidations, pricing, shipping/receiving are done in compliance with all company policies and procedures
• Make well-versed recommendations to help improve the company's operational systems and processes

Business Partner

• Identify opportunities in product, sales, and team development and strategically present ideas and solutions to corporate
• Satisfactorily resolve all customer issues and/or complaints in a timely manner
• Collaborate with cross-functional business partners to support organizational goals
• Communicate effectively and efficiently with all levels in the organization, including the executive team
• Partner with field and corporate leaders to establish effective in-season long term strategies aligned with company initiatives
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Conduct regular store meetings (i.e., morning, weekly, monthly, etc.) to motivate the team, and communicate brand activities and initiatives
• Consistently reinforce company standards and policies and hold staff accountable in partnership with corporate

Store Manager Qualifications:

• Prior experience within retail or related industry experience
• Working knowledge of MS Office (Word, Excel and Outlook)
• Experience managing and leading a team
• Dynamic interpersonal and communication skills, both verbal and written
• Extraordinary guest experience, organizational and time management skills
• Agile with the ability to handle multiple tasks in a changing environment
• Aligns with and embodies ALO's Guiding Principles
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit
• Independent work ethic, time management skills, and personal accountability

Candidates must have the right to live and work in the UK. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-4

#li-onsite

The Role

We are currently seeking a Staff Product Manager to join our organisation as the lead product contributor shaping our Workflow Platform. The Workflow Platform is a foundational infrastructure investment for Addepar, acting as the critical orchestration layer that nearly every major new product initiative relies upon.

In this highly visible domain, you will be responsible for defining the vision, roadmap, and execution for the substrate that powers client-defined automation, next-generation AI agents, and internal developer tools. Your work will directly enable our users to automate how they get work done on Addepar by composing platform capabilities and maintaining execution state to form client-centric solutions.

Applicants must have, and maintain, the right to work in the United Kingdom from the first day of employment. Please note that visa sponsorship is not available for this role.

What You’ll Do

• Power Client-Defined Automation: You will provide the engine that makes scalable, client-defined automation possible without requiring a bespoke engineering project for each use case.
• Provide the Execution Layer for AI Agents: You will build a reliable execution layer that allows our AI assistants to perform long-running, multi-step tasks deterministically without timing out or losing state.
• Prioritize Ruthlessly: Balance immediate stability improvements with long-term strategic architectural changes. You will need to effectively set expectations with stakeholders and keep the team focused on foundational platform commitments.
• Enable Developers and Partners: You will define and expand a shared library comprised of atomic, reusable workflow components (e.g., Retrieve Holdings, Validate Data) that eliminate the need to build custom orchestration from scratch.
• Simplify Complex Distributed Systems: You will build a shared, composable platform that delivers differentiated value to each persona, while maintaining architectural cohesion and efficiency.
• Ensure Durable Execution: You will leverage modern durable execution frameworks (like Temporal) to guarantee applications run to completion despite temporary failures.

Example Impact Areas

• AI Agent Execution: Build the robust infrastructure required for our next generation of AI capabilities, enabling complex, long-running portfolio queries and multi-step automated tasks to run flawlessly.
• Task & Approval Workflows: Launch essential workflow building blocks that address complex Enterprise client requirements, such as maker-checker processes and multi-party report approvals.
• Global Infrastructure & Scalability: Lead the expansion of the Workflow Platform across international regions, unlocking crucial compliance and onboarding workflows for our global client base.
• Client-Defined Orchestration: Release intuitive workflow building capabilities to clients, empowering them to define, customize, and monitor end-to-end process orchestrations directly within Addepar.

Who You Are

• Experience: Extensive product management experience, preferably dealing with developer-facing products, platform infrastructure, or enterprise SaaS.
• Platform Mindset: You understand the difference between building an isolated application and building the foundational platform that powers an ecosystem. You excel at providing developers with the tools and services needed to build end-to-end processes.
• Technical Fluency: You are comfortable navigating distributed systems, state machines, and durable execution platforms (experience with Temporal is a major plus). You can easily read and review technical requirements with engineering leads.
• Internal Customer Mindset: You bring a service-oriented approach to collaborating with cross-functional teams, aiming to stop other groups from reinventing workflow orchestration and creating duplication across the product suite.
• Structured Thinker: You can take a complex web of dependencies across major company-wide initiatives—including data integrations, enterprise features, AI advancements, and client onboarding—and synthesise them into a clear, prioritised roadmap.
• Clear Communicator: You can effectively communicate the status of complex technical initiatives to non-technical stakeholders and leadership.
• Domain Knowledge: Experience working with financial data (custodians, transactions, positions, security masters) or enterprise security/data reconciliation processes is highly valued.

The Role 

An outstanding opportunity awaits you to lead the development of an innovative data-lake-house-as-a-service solution at Addepar. As a Product Manager, you will collaborate with our outstanding engineering teams and forward-thinking clients to successfully implement advanced analytics and data sharing capabilities. This role plays a vital part in fulfilling the ambitious requirements of financial data management and data driven decision making.

Applicants must have, and maintain, the right to work in the United Kingdom from the first day of employment. Please note that visa sponsorship is not available for this role.

What You'll Do 

• Develop and implement the product vision for a data lake house product customized to meet the needs of Addepar clients.
• Collaborate with clients to determine data engineering and analytical needs.
• Lead development of key features from requirements definition through delivery.
• Work closely with Data Engineers and Data Scientists to ensure flawless performance and scalability.
• Manage the full product development lifecycle from conceptualization to launch, focusing on continuous improvement.
• Ensure the product remains competitive by staying current with trends in data lake house technologies.
• Regularly communicate updates to collaborators and gather customer feedback.

Who You Are 

• Prior product management experience, ideally with data platforms or engineering products.
• Proficient in data lake house technology and data workflows.
• Technical skills in SQL, Python, and data engineering concepts.
• Proven track record to handle data-intensive product development and client-facing requirements.
• Excellent communication and cross-functional collaboration skills.

Preferred Skills:

• Hands-on experience with Databricks or similar data platforms.
• Familiarity with financial services platforms like Addepar.
• Preferred experience with a scrum-based agile development process.

The Role 

You’ll help Product Operations leverage AI to change how we manage information and take action. You will improve our ability to measure our impact in accelerating the building of features, products, and solutions. This will lead to better, scaled customer experiences.

Applicants must have, and maintain, the right to work in the United Kingdom from the first day of employment. Please note that visa sponsorship is not available for this role.

What You’ll Do

• Improve how a Global Organization identifies customer problems, creates, commercializes and operates AI, Data, and Software solutions. 
• Work with stakeholders to design Initiatives and Projects that you will own. 
• Design SMART goals and associated metrics.  
• Improve Product lifecycle and Software development practices.
• Work with Financial Products
• Stocks, Bonds, Mutual Funds, Alternative Investments
• Improve how we serve our Customer Segments
• Wealth Management Firms
• Enterprises / Large Banks
• Institutional Investors

Who You Are 

While it’s helpful to know Financial Services, and more specifically Wealth Management, it isn’t required. You must be willing to learn all aspects of our business, financial products, product development, and business strategy. 

You’re a problem solver with an experimentation mindset. You’ve proven an ability to learn rapidly and you have a desire to teach others. The proof could be a Graduate Degree in a technical or research discipline, having worked as a Consultant, or having a couple of years of experience as a Data Analyst or Software Engineer, working with customers or internal stakeholders using data to understand what’s happening. The important thing isn't the job title, it’s your mindset. 

Must Haves

• Analytical and Problem solving mindset
• Comfortable interacting with stakeholders to decompose abstract problems into experiments  
• SQL expertise
• Prior Software or Data Engineering experience

Nice to Haves

• Consulting Experience
• Proficiency with Ai Tools (specifically Claude), Experience using ML/Ai techniques.
• Proficiency in Python and / or Javascript.
• Experience with Data Lake platforms Databricks (preferred), Snowflake, Amazon Redshift, BigQuery or Microsoft Fabric.
• Experience with Figma, Canva, Lucid etc, or other Design Mocking or Prototyping tools.
• Computer Science, Operations Research, Economics, Statistics, or similar engineering background
• Experience in Financial Services and especially in Wealth Management

Corporate Onboarding Associate - 12 month FTC

Edinburgh, UK 

Full time, 12-month FTC

In office 4 days/week

• Are you someone who thrives on curiosity, loves experimentation, and constantly seeks innovative ways to solve problems?
• Do you want to be hands-on in embedded payments, while continuously learning and developing in a dynamic environment?
• Do you want to play an important role in one of Europe’s fastest-growing fintech companies? 

If the answer is yes, we'd love to connect with you! 

Who We Are

Our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, initially across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment schemes, accounts, and card products. Find out more about us on our website and careers site.

What You’ll Do

• Own and manage CDD & Compliance Assessments for complex clients within the First Line CDD Operations Function.
• Perform Client Risk Assessments and Customer Due Diligence (Simplified and Enhanced) during corporate onboarding.
• Conduct internal and external Partner Audits and ensure alignment with Modulr’s compliance framework.
• Engage with internal and external stakeholders to support compliance and onboarding processes.
• Screen for Politically Exposed Persons and Sanctioned Individuals, ensuring regulatory adherence.
• Review and recommend updates to Policies and Procedures in line with evolving compliance requirements.

Who You Are

What you’ll need:

• A curious mindset and drive to explore how AI can make a real difference.
• A (high-level) understanding of legislation/guidance including the Money Laundering Regulations 2017 (as amended), the Proceeds of Crime Act 2002, the Sanctions and Anti-Money Laundering Act 2018, the Terrorism Act 2000 and Counter-Terrorism Act 2008, the UK General Data Protection Regulation and Data Protection Act 2018, and HM Treasury Sanctions Notices and OFSI Guidance. You’ll also be confident applying guidance from the FCA Financial Crime Guide and SYSC Rules, JMLSG (especially Chapter 5 on Customer Due Diligence), and FCA guidance on Politically Exposed Persons.
• Experience in corporate onboarding and compliance across sectors and jurisdictions, ideally with Know Your Business (KYB) and enhanced due diligence in both UK and EU contexts.
• Analytical and detail-oriented, with strong communication skills, ethical judgement, and the ability to manage competing priorities.
• Resilient, flexible, and confident in owning and evolving compliance processes to support business growth.

Nice to haves:

• Familiarity with Dutch regulations such as Wwft, Sanctiewet 1970 and Wft.
• Experience with European Corporate Client Due Diligence (KYB) and enhanced risk assessments.
• Exposure to AML and compliance audit procedures, including managing remediation of findings.

What We Offer You

• Share Options – We offer a Company Share Option Plan (CSOP), giving you the opportunity to benefit from any increase in share value in the event of a sale, merger, or flotation.
• Bonus – Our annual discretionary bonus, paid in May for the previous year, is based on both company and individual performance.
• Flexible benefits – £1,000 to spend on benefits to suit you, including private medical insurance, gym membership, dental etc.
• Wellbeing app – confidential, on-demand access to therapy, coaching, counselling, management training or mindfulness sessions with accredited professionals, with company-funded hours and top-up options available.
• Holidays – 33 days annual leave (including bank holidays) plus your birthday off. In the UK, Christmas Day, Boxing Day, and New Year's Day are fixed holidays. You can choose the remaining days to suit your personal schedule.
• Learning opportunities – Our two-day onboarding programme, ModStart, helps equip you for success. Learning doesn't stop there; we'll continue to support your development through various channels.
• Company-Wide Events – Participate in collaborative and engaging events with colleagues across the business.
• Bike to work / E-bike scheme

ModInclusion

At Modulr, we're committed to building a diverse, equitable and inclusive culture where everyone feels they belong and can bring their whole self to work. We welcome applications from candidates of all backgrounds as we believe it's the right thing for our people, our business, and the community we operate in.

By submitting your CV, you consent to us using your personal data to assess your application, contact you, or share your CV with relevant hiring managers. You can request removal of your data at any time by emailing peopleops@modulrfinance.com - though this will withdraw you from consideration for the role.

BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.

Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.

The Role

The Account Executive II will manage a defined sales territory and be responsible for delivering against a quota goal for the defined territory.

The Account Executive II will identify, generate, qualify, and close new business for customers and prospects in a defined territory.  Responsible for managing the full sales lifecycle, building the go-to-market plan (including direct and indirect business). 

What You’ll Do

• Develop new and existing accounts within a defined territory
• Complete and maintain a territory sales plan which outlines a road map to success
• Responsible for meeting or exceeding your monthly and annual quota. by proactively prospecting for All Product Lines and opportunities with new and existing customers
• Responsible for sales forecasting, lead generation, prospecting, and account management through the close cycle
• Maintain accurate Whitespace data on customer and focus prospect accounts
• Partner closely with SE’s, PAM’s and wider POD to deliver territory goals
• Algin with Channel team and Channel Partners to deliver value to our customers and BeyondTrust wherever possible
• Align with SDR team to proactively cover your total addressable market (focus and non-focus territory accounts)
• Attend corporate trade shows and events
• Maintain sales pipeline activity in Salesforce
• Schedule and conduct product demonstrations and detailed presentations to prospects, customers and partners
• Lead RFP responses for your accounts
• Own full end-to-end sales cycle, including running sales meetings, working closely with your SE and partner network, managing a deal through to close.
• Act as an advisor to prospects to understand whether their needs could be met with the BeyondTrust product portfolio
• Understand and document customers’ business and IT strategies, priorities, and goals; capture this data accurately in CRM system

What You’ll Bring

• Bachelor’s degree or equivalent work experience
• 2-4+ years customer-facing sales experience with security, PAM, Identity Management, or IT related software
• Proven track record of meeting or exceeding sales quota
• Excellent communication and influencing skills
• Demonstrated ability to effectively present and sell a technical solution
• Strong communication, negotiation, and organizational skills required.  This position will have a heavy emphasis on telephone-based activity.
• Ability to work in a team selling environment
• Experience with SalesForce.com
• Ability to find and uncover new opportunities with prospects and existing business, cold calling and hunting for business
• Demonstrated negotiation skills

Nice To Have

• Completed sales training (Sandler, SPIN, DISC, TAS, Miller)

Better Together

Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.

We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.

About Us

BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.

BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners.

Learn more at www.beyondtrust.com. 


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The requirements listed in our job descriptions are guidelines, not hard and fast rules. You don’t have to satisfy every requirement or meet every qualification listed. If your skills are transferable and you are in the ballpark experience-wise, we'd love to speak to you!

The Position

Our roster has an opening with your name on it 

We’re looking for a strong Product Manager to lead Geolocation at FanDuel. A core part of Trust and Safety, Geolocation touches every customer interaction, handles billions of transactions per year, and feeds important data to Fraud, Commercial and many other downstream partners. This role will need to understand product and customer needs, define product goals, and work closely with engineering, design, and stakeholders to bring solutions to market. A deeply technical, highly regulated space makes for a challenging environment, but one where the right person will thrive and make a huge difference to FanDuel’s future. If you want to join a team that builds industry-leading experiences, on a massive scale, then read on. 

The Role

Everyone on our team has a part to play 

• Define and drive the product strategy and roadmap, informed by a deep understanding of customer needs, company strategy, industry trends and leadership input to ensure alignment & balance to business goals. 

• Define product goals and success criteria, track, manage, and communicate performance and roadmap updates to stakeholders including senior leaders. 

• Own the full geolocation stack; from the customer experience in our apps to the data objects in our Lakehouse. 

• Partner closely with product counterparts, engineering, and stakeholders on feature prioritization, risk management, dependency resolution, and bringing solutions to market. 

• Shape, inform, and drive execution of product initiatives. 

• Collaborate with team members to plan and deliver ceremonies and workshops. 

• Participate in and contribute to our communities of practice, sharing knowledge and expertise with other product people across the organization. 

• Lead and motivate the team, provide feedback and coaching where applicable. 

What we’re looking for in our next teammate 

• Minimum 3 years’ experience as a product manager or similar role required 

• Proven track record of delivering successful and innovative products 

• Ability to handle multiple simultaneous projects while effectively balancing scope, resourcing, time, and quality  

• A strong sense of ownership and accountability for goals and deliverables   

• Strong technical skills (data, APIs) 

• Experience using AI to boost performance/speed of execution 

• Excellent critical thinking skills 

• Exceptional written and verbal communication skills 

• Tackles problems with a positive mindset and a willingness to learn 

• Don’t check every box? That’s okay. If you bring related experience and are excited to grow into this role, we encourage you to apply. 

What You Can Expect

• Interesting work - working in a fast-paced and ever-changing industry, new problems and exciting solutions are never too far away. There are always opportunities to learn new skills and broaden your horizons
• A sense of achievement - Our teams own their own software and when that awesome new feature ships to users and the positive feedback starts rolling in, you can feel really proud of what you and your team created
• Personal development - clear and defined career pathways for every role at every level, a supportive manager, loads of learning opportunities and even 10% of your time to dedicate to your learning.
• Belonging - everyone at FanDuel works for each other, we win together, make mistakes together and have lots of fun doing it.
• Trust - A trusting work environment where productivity is valued above all else, giving you autonomy and ownership of your time and work
• Great financial package - Including salary, bonus, pension, private healthcare, share save scheme, flexible working & holiday policy along with a number of other benefits.

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.  

In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

Diversity, Equity and Inclusion

FanDuel is an equal opportunities employer. Diversity and inclusion in FanDuel means that we respect and value everyone as individuals. We don't tolerate bias, judgement or harassment. Our focus is on developing employees so that they reach their full potential.

FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email Benefits@fanduel.com.

Our roster has an opening with your name on it 

As a Product Manager for the Core Apps domain, you will contribute to shaping the systems and capabilities that power FanDuel's customer-facing mobile and web applications. These applications serve millions of users across major sporting events, delivering seamless sports betting experiences to customers. 
 
In this role, you will work closely with cross-functional product development teams to evolve critical customer facing capabilities and optimise performance of the app. You will collaborate with engineering and product engineering pillars to ensure our apps remain robust, adaptable, and innovative, supporting new product features, market expansions, and evolving regulatory and commercial needs. 
 
This is an impactful role that will benefit from both technical understanding and product management skills — you'll contribute to optimizing app performance, building enabling capabilities that allow our product engineering teams to move at speed, and help ensure FanDuel continues to deliver seamless, high-volume betting experiences through our customer-facing applications.

The Role 

• Own and deliver feature-level outcomes over quarters, executing within established initiatives. 
  
• Contribute to strategies and propose solutions that address customer problems.
• Support defining success criteria for features; gather insights through analytics, research, and competitive analysis.
• Participate in shaping activities (e.g., spikes, usability testing, A/B tests) to de-risk features and refine solutions that enhance app capabilities.
• Execute appropriate delivery approaches (experiment, MVP, data-driven) to achieve outcomes that enable faster product engineering delivery.
• Coordinate cross-team dependencies; communicate progress, blockers, and impacts to stakeholders and senior product managers.
• Support collaborative workshops (ideation, unpacking, requirements gathering) and help ensure clear action plans for app improvement initiatives.
• Build technical understanding in your product area; apply feasibility insights during solution development.

What We’re Looking For

• 2-3 years of digital product management experience with demonstrable feature-level delivery and outcomes, preferably with mobile or web application focus.
• Strong analytical skills; comfortable working with metrics, analyzing data, and recommending improvements.
• Experience facilitating workshops, design sprints, and cross-team planning sessions.
• Ability to balance tactical execution with strategic thinking.
• Understanding of customer needs and behaviours, gained through research and cross-functional collaboration in consumer-facing applications.
• Technical aptitude; ability to understand trade-offs and collaborate effectively with Engineering teams.
• Experience working in fast-paced, data-driven environments with multiple stakeholders.

What You Can Expect

• Interesting work - working in a fast-paced and ever-changing industry, new problems and exciting solutions are never too far away. There are always opportunities to learn new skills and broaden your horizons
• A sense of achievement - Our teams own their own software and when that awesome new feature ships to users and the positive feedback starts rolling in, you can feel really proud of what you and your team created
• Personal development - clear and defined career pathways for every role at every level, a supportive manager, loads of learning opportunities and even 10% of your time to dedicate to your learning.
• Belonging - everyone at FanDuel works for each other, we win together, make mistakes together and have lots of fun doing it.
• Trust - A trusting work environment where productivity is valued above all else, giving you autonomy and ownership of your time and work
• Great financial package - Including salary, bonus, pension, private healthcare, share save scheme, flexible working & holiday policy along with a number of other benefits.

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.  

In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

Diversity, Equity and Inclusion

FanDuel is an equal opportunities employer. Diversity and inclusion in FanDuel means that we respect and value everyone as individuals. We don't tolerate bias, judgement or harassment. Our focus is on developing employees so that they reach their full potential.

FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email Benefits@fanduel.com.

The requirements listed in our job descriptions are guidelines, not hard and fast rules. You don’t have to satisfy every requirement or meet every qualification listed. If your skills are transferable and you are in the ballpark experience-wise, we'd love to speak to you!

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Square is building a best-in-class, high-impact field sales organization, and we are looking for an exceptional Territory Account Executive — someone who consistently exceeds expectations, takes full ownership of their territory, and brings Square’s mission of economic empowerment directly to the businesses that need it most.

This is a field-driven, execution-focused role designed for individuals who thrive in dynamic, demanding environments. You will spend most of your week out in the market — meeting businesses, conducting live demos, and closing deals with confidence. The pace is fast, the expectations are high, and your ability to operate strategically and decisively will determine your success.

You will serve as Square’s presence and competitive advantage in one of our highest-opportunity markets — responsible for building pipeline from the ground up, elevating Square’s visibility in your community, establishing high-value partnerships, and helping local businesses grow through our ecosystem of industry-leading software and hardware.

If you are motivated by impactful work, driven to outperform, and eager to join a high-performance team with high standards, this role is built for you.

You will:

Lead your market with disciplined, in-person execution

• Spend ~80% of your week in the field — walking your territory, engaging local businesses, and driving 50–60 targeted business visits each week.
• Run a full-cycle, self-sourced sales motion: generate leads, identify needs, deliver compelling demos, and close deals across Square’s full product suite.

Establish yourself as the go-to Square expert in your city

• Build strong, trust-based relationships with local sellers by being present, reliable, and value-driven.
• Partner cross-functionally to ensure a seamless onboarding experience and fast time-to-value for new sellers.
• Implement a disciplined referral strategy to turn every new customer into future opportunities.

Build a high-velocity pipeline from the ground up

• Develop a repeatable top-of-funnel engine through door-to-door outreach, community engagement, events, networking, and targeted partnerships.
• Work with channel partners to generate a consistent, high-quality referral stream that grows over time.

Master your verticals and sell with precision

• Build deep expertise in key verticals — including restaurants, retail, and services — to diagnose challenges and position the right Square solutions.
• Sell consultatively and competitively, staying proactive and strategic throughout the sales cycle.

Achieve exceptional results in a high-accountability environment

• Maintain strong operational rigor in Salesforce: track activity, manage pipeline, and forecast accurately.
• Measure performance frequently and improve continuously.
• Consistently exceed quota within a culture where high standards are the norm.

You have:

• 3+ years of sales experience in a full cycle closing role with field sales experience
• Experience exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals
• Ability to drive deals independently in a fast-paced, dynamic environment 
• Business development experience (e.g. hunting and cold calling)
• Since this is a field position, you must have reliable transportation and live in the market you are serving
• A collaborative and team player mentality
• Prior Salesforce experience or equivalent
• Even better:
• 2+ years of payment processing OR related technology (i.e. payroll, loyalty, time management)
• 1+ years of relevant audience experience (experience working in/selling to restaurants, retailers or services based businesses)

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page

The Role

We are currently seeking a Backend Software Engineer to our Portfolio Data Workflows UK team. In this role, you'll be at the forefront of maintaining and evolving critical API services that power our financial data ecosystem, while helping to modernize our architecture to support our expansion into European markets. You'll have the opportunity to shape the future of our platform by implementing robust solutions that scale across multiple regions, enhance user experiences, and ensure compliance with European and international financial regulations. This position offers exceptional scope for technical leadership in transforming how our global clients interact with and leverage financial data.

Applicants must have, and maintain, the right to work in the United Kingdom from the first day of employment. Please note that visa sponsorship is not available for this role.

What You’ll Do

• Build and scale API services to support our rapidly growing European customer base.
• Advance our financial models to support a wide range of advanced financial products, such as structured notes, derivatives, and international alternative investments.
• Contribute to architecture designs, product roadmap, and code reviews.
• Collaborate effectively with other engineers, product managers and stakeholders, in line with our company values outlined below.
• Be part of an expanding cross-functional organization in our growing Edinburgh office.

Who You Are

• Degree in a STEM field, such as Computer Science, or equivalent practical experience in the industry.
• Prior experience building backend services in a professional environment.
• Experience building services with Java is a must-have for the role.
• Experience with SQL, Elasticsearch, AWS or JavaScript are nice-to-have.
• Demonstrable knowledge of using AI in a professional engineering environment.
• An understanding of development best practices and experience working in an agile team.
• Interest or experience in the financial industry or wealth management in particular.

The Role

We are looking for a highly organized and motivated Recruiting Administrator to join our team. This is an exciting opportunity for those looking to grow their career in Talent Acquisition.

You will help deliver a smooth and efficient recruitment process across all hiring, ensuring a positive and seamless experience for candidates throughout their journey.

At Addepar, candidate experience is a top priority, and your primary focus will be ensuring every candidate leaves with a strong, positive impression of the company. We’re looking for a self-motivated, highly organised individual who is confident working independently and solving problems.

No prior recruitment experience is required. We value a strong work ethic, along with experience in a professional or customer-facing role. You’ll play an important part in helping us achieve our hiring goals and supporting Addepar’s broader mission.

What You’ll Do

• Coordinate and schedule interviews across multiple stages, ensuring a smooth and efficient experience for candidates and hiring teams
• Collaborate with recruiters and internal stakeholders to deliver a high-quality candidate experience across experienced hire and early careers hiring
• Support onsite and virtual interviews and related recruitment activities for our UK office and other global locations
• Maintain accurate records in Greenhouse (ATS) and provide general recruitment administrative support
• Ensure recruitment processes are organised, compliant, and run efficiently
• Work primarily within UK hours, with occasional flexibility to collaborate with hiring teams in the US and India

Who You Are

• Previous Experience: You don’t need prior experience as an administrator, but you should have 1–2 years’ experience in a professional environment such as retail, hospitality, office support, or customer service.
• Communication Skills: You communicate clearly and professionally in writing and are comfortable engaging with colleagues at all levels of the business.
• Tech Savvy: You are confident using Microsoft Office (Word, Excel, Outlook) and quick to learn new systems and tools.
• Attention to Detail: You take care to get things right, spotting errors and double-checking details such as dates and scheduling information before confirming.

Job Title: Retention Advisor 

Location: Edinburgh Office

Working Pattern: 37.5 hours per week, Monday to Friday between 8am – 8pm, and Saturdays 9am – 5pm, on a rotational shift pattern

Salary: £26,227.50 + commission (uncapped, £40,000 OTE)

Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching

WHO WE ARE

At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve.

Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links.

HOW WE WORK

Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing.

Sound like the kind of place you want to work? If so, read on

THE TEAM

You’ll be joining our close-knit, energetic Customer Loyalty Team, the people who are at the heart of making sure our customers stay excited about being with GoFibre. We’re a friendly, supportive, and energetic group who thrive on great conversations and finding the right solutions for every customer. 

WHAT YOU WILL BE WORKING ON

• Speaking with customers over the phone who are considering leaving or changing their package and helping them find reasons to stay
• Building trust and long-lasting relationships with our existing customers
• Getting to the heart of what each customer needs and matching them with the right GoFibre product
• Spotting opportunities to upsell packages and boost customer experience
• Handling objections with confidence, clarity, and a calm head
• Delivering brilliant customer service that reflects everything GoFibre stands for
• Owning your targets and planning your day to smash your KPIs

WHAT YOU WILL BRING TO THE ROLE

• Experience in customer retention, cancellations, or a similar customer-focused role
• A positive, energetic attitude and confidence working in a fast-paced, target-led environment
• A passion for hitting targets, while still doing the right thing for the customer
• Great problem-solving skills and the ability to think on your feet
• Skilled in helping customers stay connected with a service that meets their needs

We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another.

Are you ready for the challenge? Get in touch now, we can’t wait to hear from you!

www.gofibre.co.uk

#LI-SN1

System Analyst

£47,000 - £57,000

Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching

WHO WE ARE

At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve.

Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links.

HOW WE WORK

Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing.

Sound like the kind of place you want to work? If so, read on

THE TEAM

As a Systems Analyst, you’ll be right at the centre of delivery, working with Product Owners, Technical BAs, engineers and architects to shape requirements into well-defined system designs and backlog items. This role is about clarity: breaking down complexity, aligning teams, and making sure what we build is scalable, secure and ready to deliver real value.

WHAT YOU WILL BE WORKING ON

• Turning business requirements into clear system artefacts and backlog items, breaking down complex problems into manageable, actionable work
• Working with engineering and infrastructure teams to shape functional and non-functional requirements into scalable, secure designs
• Creating and managing epics, user stories and technical tasks in JIRA, with clear dependencies and attention to detail to support smooth sprint delivery
• Producing and maintaining documentation such as domain models, sequence diagrams and deployment diagrams, keeping everything accurate and easy to understand
• Identifying risks early through design reviews, spikes and proof-of-concepts, and helping teams make informed decisions
• Collaborating closely with developers, QA, DevOps and stakeholders, communicating clearly across both technical and non-technical audiences
• Translating technical detail into business-friendly language and building strong, trusted relationships with stakeholders
• Designing solutions with performance, reliability, scalability and customer experience in mind
• Reviewing designs and outputs to ensure quality, while proactively spotting improvements and reducing technical debt
• Managing competing priorities in a fast-paced environment, adapting as things evolve while keeping delivery on track

WHAT YOU WILL BRING TO THE ROLE

• Experience as a Systems Analyst or Software Engineer, with confidence reviewing business and technical designs
• Ability to read and understand code, with hands-on experience working with technologies such as Python, C#, Microsoft Dynamics, Vue.js, JavaScript
• Solid experience with relational databases, including querying and setting up test data
• Good understanding of Agile delivery, modern development practices (APIs, REST, OOP, TDD/BDD, CI/CD, containerisation) and tools like Jira and Confluence
• The ability to balance technical and business needs, think like a developer, and help teams deliver simple, effective solutions

We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another.

Are you ready for the challenge? Get in touch now, we can’t wait to hear from you!

www.gofibre.co.uk

#LI-SN1

Implementation Analyst  

Location: Edinburgh

Full-time  

In office 4 days/week 

Are you someone who wants to… 

• Own technical onboarding and turn complexity into smooth go‑lives. 

• Support customers hands‑on, providing second‑line help when it matters. 

• Work across products and integrations with partners like Visa and Thredd. 

If so, we would love to hear from you!  

Who We Are 

Modulr is the payments automation platform that streamlines money movement with accuracy, control and reliability – built to scale. Processing over 200mn transactions and £180bn annually, Modulr is trusted by more than 6,000 businesses to automate payment and reconciliation workflows – removing manual work, lowering costs and reducing errors.  

Modulr provides a single platform for automating how money moves into and out of a business - including payroll, supplier payments, spend management and payment collection. With over a decade of experience as a regulated payments provider, Modulr delivers the reliability needed to run mission-critical finance operations at scale.  

Find out more about us on our website and careers site.  

What You’ll Do 

• Support the delivery of onboarding projects by owning and managing technical setup, resolving troubleshooting issues, and maintaining high levels of process accuracy 

• Provide working‑level technical support to customers and internal teams during onboarding and early go‑live, and act as second‑line support during BAU for integration and cards enquiries, escalating complex issues appropriately 

• Configure Modulr’s full suite of products, services, and integrations across all client types, ensuring accurate setup and consistent delivery standards 

• Work with third‑party partners (e.g. Visa, Thredd) to support successful integrations, troubleshooting, and go‑live readiness 

• Coordinate and validate customer access across sandbox and production environments, including credentials, permissions, and readiness checks 

• Use tools such as Postman to diagnose and resolve straightforward API and implementation issues 

• Manage and progress implementation/support tickets through Freshdesk, ensuring timely responses, accurate updates, and adherence to agreed SLAs 

• Manage multiple onboarding cases concurrently, ensuring SLA adherence and timely progression to go‑live 

• Maintain accurate, up‑to‑date records in Salesforce, including milestones, risks, dependencies, and executive summaries 

• Identify and manage internal dependencies across Product, Compliance, Finance, and partner teams, escalating blockers when required 

• Coordinate clean handover to Support or Account Management once onboarding criteria are met 

• Ensure all onboarding activity is well documented, auditable, and compliant with regulatory and internal governance standards 

• Continuously seek opportunities to improve onboarding efficiency and accuracy through automation and the effective use of AI‑enabled tools 

Who You Are 

What you’ll need 

• Experience in implementation, operations, or technical support within a fintech or regulated environment 

• Working knowledge of APIs and system integrations, with hands‑on troubleshooting experience preferred 

• Comfortable independently delivering standard tasks while operating within established processes and governance controls 

• Able to solve a range of straightforward problems using standard procedures and clear escalation paths 

• Strong organisational skills with the ability to manage multiple priorities effectively 

• Clear and professional communication skills when working with both internal teams and external customers 

• A curious mindset with a drive to explore how automation and AI can improve delivery quality and efficiency 
   

Nice to haves 

• Experience using tools such as Postman, Salesforce, or Freshdesk  

• Exposure to payments products such as Cards, Direct Debits, or Faster Payments  

• Experience working in scale‑up or fast‑paced delivery environments  

• A curious mindset and drive to explore how AI can make a real difference. 

What We Offer You 

• Share Options – We offer a Company Share Option Plan (CSOP), giving you the opportunity to benefit from any increase in share value in the event of a sale, merger, or flotation.
• Bonus – Our annual discretionary bonus, paid in May for the previous year, is based on both company and individual performance.
• Flexible benefits - £1000 to spend on benefits to suit you, including private medical insurance, gym membership, dental etc. 
• Wellbeing app – confidential, on-demand access to therapy, coaching, counselling, management training or mindfulness sessions with accredited professionals, with company-funded hours and top-up options available.
• Holidays - 33 days annual leave (including bank holidays) plus your birthday off. In the UK, Christmas Day, Boxing Day, and New Year’s Day are fixed holidays. You can choose the remaining days to suit your personal schedule.
• Learning opportunities - Our two-day onboarding program, ModStart, helps equip you for success. Learning doesn’t stop there; we’ll continue to support your development through various channels.  
• Company-Wide Events - Participate in collaborative and engaging events with colleagues across the business.
• Bike to work / E-bike scheme 

ModInclusion  

At Modulr, we’re committed to building a diverse, equitable and inclusive culture where everyone feels they belong and can bring their whole self to work. We welcome applications from candidates of all backgrounds as we believe it’s the right thing for our people, our business, and the community we operate in. 

By submitting your CV, you consent to us using your personal data to assess your application, contact you, or share your CV with relevant hiring managers. You can request removal of your data at any time by emailing peopleops@modulrfinance.com - though this will withdraw you from consideration for the role. 

Job Title: Retention Advisor 

Location: Edinburgh Office

Working Pattern: 37.5 hours per week, Monday to Friday between 8am – 8pm, and Saturdays 9am – 5pm, on a rotational shift pattern

Salary: £26,227.50 + commission (uncapped, £40,000 OTE)

Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching

WHO WE ARE

At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve.

Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links.

HOW WE WORK

Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing.

Sound like the kind of place you want to work? If so, read on

THE TEAM

You’ll be joining our close-knit, energetic Customer Loyalty Team, the people who are at the heart of making sure our customers stay excited about being with GoFibre. We’re a friendly, supportive, and energetic group who thrive on great conversations and finding the right solutions for every customer. 

WHAT YOU WILL BE WORKING ON

• Speaking with customers over the phone who are considering leaving or changing their package and helping them find reasons to stay
• Building trust and long-lasting relationships with our existing customers
• Getting to the heart of what each customer needs and matching them with the right GoFibre product
• Spotting opportunities to upsell packages and boost customer experience
• Handling objections with confidence, clarity, and a calm head
• Delivering brilliant customer service that reflects everything GoFibre stands for
• Owning your targets and planning your day to smash your KPIs

WHAT YOU WILL BRING TO THE ROLE

• Experience in customer retention, cancellations, or a similar customer-focused role
• A positive, energetic attitude and confidence working in a fast-paced, target-led environment
• A passion for hitting targets, while still doing the right thing for the customer
• Great problem-solving skills and the ability to think on your feet
• Skilled in helping customers stay connected with a service that meets their needs

We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another.

Are you ready for the challenge? Get in touch now, we can’t wait to hear from you!

www.gofibre.co.uk

#LI-SN1

Job Title: 2nd Line Technical Support Engineer

Location: Edinburgh Office Hybrid

Work Pattern: 37.5 hrs per week, based on a rotational shift pattern between 8am - 8pm

Salary: £28,000 to £34,000 

Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching

WHO WE ARE

At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve.

Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links.

HOW WE WORK

Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing.

Sound like the kind of place you want to work? If so, read on

THE TEAM

WHAT YOU WILL BE WORKING ON

WHAT YOU WILL BRING TO THE ROLE

We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another.

Are you ready for the challenge? Get in touch now, we can’t wait to hear from you!

www.gofibre.co.uk

#LI-SN1

Head of Marketing

Ediburgh, hybrid

Salary from £70,000 (depending on experience) 

Car allowance, 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching

As we scale rapidly, we’re looking for a Head of Marketing to take full ownership of how we attract and convert customers. This is a high-impact role where growth is the priority. If you’re driven by performance, data and delivering measurable results, this is your opportunity to shape how a scaling business wins customers.

WHO WE ARE

At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve.

Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links.

HOW WE WORK

Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing.

Sound like the kind of place you want to work? If so, read on

WHAT YOU WILL BE WORKING ON

As the Head of Marketing, you'll drive customer acquisition directly, review performance daily, and make fast, commercially-led decisions.

• Own and scale online acquisition across paid search, paid social, SEO, and digital channels
• Drive continuous improvement in website performance, conversion, and customer journeys
• Lead targeted campaigns aligned to network rollout, delivering the right message to the right communities at the right time
• Build brand awareness and drive consideration of GoFibre as the go-to broadband choice
• Generate leads through online channels, creating a strong pipeline for marketing campaigns and sales
• Own PR, community engagement, and public affairs to strengthen our reputation as a growing Scottish brand
• Use data to optimise performance, reduce customer acquisition costs, and maximise ROI
• Build and lead a high-performing marketing team, working at pace to deliver growth
• Manage agency partners across performance and creative, challenging them to deliver better results

WHAT YOU WILL BRING TO THE ROLE

• Senior marketing experience in a consumer services business
• Commercial and data led, you turn insight into growth
• Skilled in digital and performance marketing to convert clicks into customers
• Hands-on leader who sets strategy and drives results
• Experience in telecoms, utilities, or subscription businesses is a plus

We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another.

Are you ready for the challenge? Get in touch now, we can’t wait to hear from you!

www.gofibre.co.uk

#LI-SN1

Job Title: 2nd Line Technical Support Engineer

Location: Edinburgh Office Hybrid

Work Pattern: 37.5 hrs per week, based on a rotational shift pattern between 8am - 8pm

Salary: £28,000 to £34,000 

Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching

WHO WE ARE

At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve.

Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links.

HOW WE WORK

Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing.

Sound like the kind of place you want to work? If so, read on

THE TEAM

WHAT YOU WILL BE WORKING ON

WHAT YOU WILL BRING TO THE ROLE

We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another.

Are you ready for the challenge? Get in touch now, we can’t wait to hear from you!

www.gofibre.co.uk

#LI-SN1

Customer & Partnerships Operations Manager
London
Full-time 
In office 4 days/week

• Are you passionate about enabling scalable commercial execution?
• Do you thrive at the intersection of systems, data, and process?
• Do you enjoy translating strategy into operational reality?

If so, we would love to hear from you! 

Who We Are

Our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, initially across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment schemes, accounts, and card products. Find out more about us on our website and careers site.

What You’ll Do

• Own the end-to-end operationalisation for the Account Management and Partnerships Teams
• Act as Rev Ops business partner to both teams
• Ensure efficient and scalable processes are in place and build operational rigor around those processes
• Support design and evolution of commission plans and administration of those plans
• Manages the internal exception process for revenue reduction for customers
• Reviews deals with team weekly, ensuring pipeline health and updates to leadership and FP&A
• Established operational processes for newly created Partnerships Team
• Creates and maintains Account Management and Partnerships reports and dashboards
• Models partnerships programmes for revenue growth and profitability
• Ensures Salesforce and Partner Relationship Management (PRM) tools are efficiently configured to optimise reporting and ease of input
• Constantly reviews end-to-end process for efficiencies and automation
• Operationalises renewal management and provides modelling for larger, strategic renewals
• Delivers GTM reporting to commercial leadership for Account Management and Partnerships
• Collaborates with wider Rev Ops and Commercial team on GTM projects

Who You Are

What you’ll need

• Commercially focused, with an operational mindset
• Proven experience in a role supporting commercial teams
• Strong understanding of systems and data, including how they interact, and how to draw actionable insights
• Excellent communication and facilitation skills
• Ability to translate strategy into its operational elements to drive execution
• Experience working cross-functionally across teams
• Curiosity, and exploration of new ideas and ways of working
• SAAS, FinTech, and / or payments experience

Nice to haves

• Experience with Salesforce, Partner Relationship Management tools, Power BI, Qobra, Juro, Salesloft
• Previous experience in a Rev Ops role

What We Offer You

• Share Options – We offer a Company Share Option Plan (CSOP), giving you the opportunity to benefit from any increase in share value in the event of a sale, merger, or flotation.
• Bonus – Our annual discretionary bonus, paid in May for the previous year, is based on both company and individual performance.
• Flexible benefits - £1000 to spend on benefits to suit you, including private medical insurance, gym membership, dental etc. 
• Wellbeing app – confidential, on-demand access to therapy, coaching, counselling, management training or mindfulness sessions with accredited professionals, with company-funded hours and top-up options available.
• Holidays - 33 days annual leave (including bank holidays) plus your birthday off. In the UK, Christmas Day, Boxing Day, and New Year’s Day are fixed holidays. You can choose the remaining days to suit your personal schedule.
• Learning opportunities- Our two-day onboarding program, ModStart, helps equip you for success. Learning doesn’t stop there; we’ll continue to support your development through various channels.  
• Company-Wide Events - Participate in collaborative and engaging events with colleagues across the business.
• Bike to work / E-bike scheme

ModInclusion 

At Modulr, we’re committed to building a diverse, equitable and inclusive culture where everyone feels they belong and can bring their whole self to work. We welcome applications from candidates of all backgrounds as we believe it’s the right thing for our people, our business, and the community we operate in.

By submitting your CV, you consent to us using your personal data to assess your application, contact you, or share your CV with relevant hiring managers. You can request removal of your data at any time by emailing peopleops@modulrfinance.com - though this will withdraw you from consideration for the role.

The Role 

We are looking for a Senior Infrastructure Manager who is, first and foremost, a people leader.

In this role, your primary responsibility is the health, performance, and career growth of your engineering team. While you must possess a solid technical background to understand the challenges your team faces, your day-to-day focus will not be hands-on technical work. Instead, you will use your experience to remove blockers, guide decision-making, and ensure your engineers have the environment they need to succeed.

You will act as the bridge between technical execution and business strategy, team budget management, defining roadmaps, and ensuring operational excellence across a complex hybrid (predominantly on-prem and some cloud) estate.

The Team You Will Lead 

You will lead the Infrastructure Solutions team within the wider Technical Operations department. Your engineers are responsible for building the environment, delivering projects as requested by Engineering and Product, and ensuring we remain available, scalable, and secure. They are not responsible for the BAU function of the platforms that is managed by another team within Technical Operations. The Infrastructure Solutions team takes a concept or idea and makes that into a reality within the boundaries and constraints of our platforms. 

You will be managing a team of engineers who individually possess experience in:

• On-Premise Linux systems, Container solutions, Debian packaging, Ansible, data streaming and queuing technologies such as Kafka or RabbitMQ
• Advanced database management knowledge (MySQL, Postgres) in replicated environments.
• Physical Network management, with an on-prem estate that is Juniper focused. 
• Cloud environments: GCP and AWS
• Platform engineer focused on building, maintaining and supporting an Internal Developer Platform (CI/CD)

The Operational Reality

It is important to be transparent about the environment you are joining. We operate at high velocity with a broad and complex technology estate. However, we are a lean team, not a giant corporation with endless resources.

• Context Switching is the Norm
• You will rarely have the luxury of focusing on a single task for weeks at a time. You will be required to shift focus multiple times a week, and sometimes multiple times a day, as business priorities evolve.
• Agility over Silos
• Because we are a lean team, we wear many hats. You must be comfortable pivoting from a strategic discussion to an operational challenge without losing momentum.
• Focus Management
• Success in this role requires the ability to maintain high standards while navigating a workload that changes dynamically. This is not a role for those who prefer a slow, singular focus; it is for those who thrive on variety, pace, and solving complex problems in real-time.

As the Senior Infrastructure Manager, You Will:

People Leadership & Talent Development

• Team Management
• Lead, mentor, and motivate a team of infrastructure engineers. Conduct weekly 1-2-1s, manage performance reviews, and handle all aspects of people management.
• Formal Training & Growth
• Go beyond ad-hoc mentoring to schedule and lead formal training sessions regarding operational improvements. Actively create professional development plans for your direct reports.
• Recruitment & Retention
• Own the hiring process for your team, ensuring we attract top talent and maintain a supportive, inclusive culture.
• Culture of Learning
• Foster a "Self-Learner" mindset. Create a transparent environment where failures are treated as learning opportunities and documented as such for future reference.

Strategic & Operational Management

• Budget & Capacity Planning
• Ability to own your team's budget and lead capacity planning initiatives. You will forecast future infrastructure needs to ensure we remain scalable while managing spend for subscriptions and hardware.
• Risk & Contingency
• Proactively identify operational risks and form contingency plans immediately to ensure business continuity.
• Procedure & Frameworks
• Ability to define, maintain, and cascade operational procedures (SOPs) and ITIL standards.
• Prioritisation
• Shield your team from noise by effectively prioritising workloads (Changes, Problems, and Projects) and managing stakeholder expectations.

Technical Support & Oversight

• Performance Optimisation
• Measure and optimise system performance with a focus on improving reliability and time-to-market. You will drive innovation to get ahead of internal customer needs rather than just reacting to them.
• Visual Documentation
• Ensure the team produces detailed system design documentation, specifically enforcing the inclusion of visual representations to support understanding. Ability to technologically assess it as a technical editor.
• Hybrid Estate Management
• Ability to oversee the management of both On-Premise and Cloud (GCP/AWS), ensuring high availability across all environments.
• Unblocking Issues
• Act as the senior escalation point for complex technical issues. Your goal is not to fix the issue yourself, but to coordinate the right resources and provide air cover.

General Duties

On-Call DutiesWillingness to participate in the Management On-Call Rotation to support the department and the business (Current frequency: Once every three weeks).Ad-HocCarry out other strategic or technical duties required to support the Director/VP of Technical Operations.

Essential Knowledge, Skills, and Experience

Leadership & Management Competencies

• Proven Management Experience
• Significant experience leading a technical team, with a specific focus on the people management aspect (performance reviews, career growth etc).
• Project Management
• Strong project management experience with the ability to delegate effectively to meet tight deadlines. You must be able to multitask and maintain focus in a high-priority environment.
• Communication
• Exceptional verbal and written communication skills. You must be able to liaise effectively with management and other business areas. Engagement may also include interactions with senior technical engineers/leaders within other teams and C-Team members. 
• Goal Oriented
• You must be highly goal-oriented with strict attention to detail, capable of prioritising workload and demand to ensure targets are met.
• ITIL Application / Lean Six Sigma
• Deep knowledge of and experience with ITIL practices, with the ability to apply them to improve team workflows. Demonstrated ability to apply Lean Six Sigma concepts.

Technical Environment & Team Capabilities

Focusing on the technical skills that your engineers possess, it would be ideal if you had a decent working knowledge of each of the areas. Hands-on expertise in every area is not required, but the ability to hold and facilitate discussions, know when to push or hold back and when to ask poignant questions will help you effectively mentor the team and guide architectural decisions. 

For reference from above these areas are: on-prem and AWS/GCP solutions; system design from network to application level; resilient database availability strategies; automation and configuration management via Ansible, Docker and CI/CD; programming awareness in Python; Linux administration.

Your willingness to learn what you don’t know is required to succeed in this role and we will support you through that journey.

Desirable Knowledge, Skills, and Experience

The following skills or experiences are advantageous but not strictly required. They would be utilised for facilitating tasks rather than for direct, hands-on implementation.

• Innovation & Debt Management
• A keen interest in new technologies and innovation, specifically supporting development teams in the refactoring of technical debt.
• Advanced Containerization
• Deep knowledge of Kubernetes, Docker, and container ecosystems.
• Observability
• Experience with monitoring systems (e.g., Zabbix, Grafana) and logging stacks (Elasticsearch, Kibana).
• Data Streaming
• Experience with data streaming and queuing technologies, specifically Apache Kafka and Druid.
• Web & Storage
• Knowledge of Nginx (or other web server technologies) and storage technologies like Gluster.
• Tooling
• Proficiency with JIRA and Confluence for project tracking and documentation.
• Version Control
• strong understanding of Git and version control best practices.

Why This Role?

If you are an experienced technical leader who finds more satisfaction in growing people and building high-performing teams than in closing tickets yourself, this is the role for you. You will have the autonomy to shape the culture of the Infrastructure function and the strategic backing to make a real impact on the business

A Note to Candidates

At Partnerize, we recognise that the perfect candidate doesn't exist. If you are a strong people manager with a background in tech, but maybe haven't touched a command line in a few years - that’s okay! We are looking for leadership first. We encourage you to apply if you feel you have the management skills to help our team thrive.

UK Benefits & Perks

• 25 days holiday in addition to bank holidays 
• Enhanced Parental Leave: 6 months full pay for birth parent, 4 weeks non-birth parent at full pay after one year employment
• 5 extra 'Partnerize Parental Days' each year
• Private Medical Insurance through Vitality 
• Enhanced pension contributions
• Cycle to Work scheme 
• Eye Care Vouchers 
• Life Assurance
• Enhanced Wellness Program including access to EAP, Wellness Coaching & Wellness Fridays program
• Regular company events and activities

Your Mission 💪

What you’ll be doing 🎯

• As a 2nd line engineer, you will assist 1^st line support engineers through both proactive and reactive escalations
• Update tickets in an organised, efficient and detailed manner and logging time for all work performed
• Work within defined service level agreements (SLA) for different customers to ensure SLAs are met within thresholds
• Own and managing tickets for Incidents, Problems, Changes and others for Managed customers and non-managed devices
• Escalate tickets to 3^rd line where appropriate following a defined escalation process
• Maintain documentation of Managed Service Customers
• Required to act as Technical Lead for defined Managed Service Customers

What experience we think you’ll need 🚀

As a 2nd line NOC Engineer you will need to be outgoing, highly organised, disciplined and adaptable with excellent communication skills. You must be willing to get stuck in with day-to-day operational tasks and run multiple work streams. Including these people skills, your technical requirements will also include:

• Cisco Routers and Switching configuration and troubleshooting (CCNP Certification or suitable industry experience)
• Cisco Security configuration and troubleshooting (CCNA Security or suitable industry experience)
• Cisco Wireless configuration and troubleshooting (Experience in Cisco and Meraki)
• ITIL/Change management or similar process experience
• Desirable - Configuration and troubleshooting experience of other Cisco related Security products, specifically ASA, ISE, FirePower and Umbrella
• Desirable - Configuration and troubleshooting of Cisco Data Centre products
• Desirable - Palo Alto Security configuration and troubleshooting – (PCNSE Certification or suitable industry experience)

About Blank Street

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.

Start Something Extraordinary…

As a Shift Leader at Blank Street, you are a born player-coach who thrives when working alongside a team to deliver quality products. You are a proven people-person who takes pride in giving amazing service experiences and influencing your team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality products through flawless execution, making every effort to give your customers exactly what they need, every day, in their way. You excel in fast paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts, and you can really make a difference.

You will spearhead individual, team and location initiatives to drive sales and business performance. Along with supporting your General Manager to lead these important company initiatives, you will regularly meet with the Senior Leadership team to voice feedback, improvements and overall be hands on in the success of your store, your customers and your teams’ best interests. You would be one of the first staff members to work in this location, which means you get the exciting opportunity to set the tone and create lasting connections in the neighbourhood.

Who We’re Looking For

• Love for cafe culture and people
• Friendly, open and approachable person who is able to work well with others
• Strong knowledge of coffee and equipment is a must
• Strong decision-making and multi-tasking skills
• Strong interpersonal communication skills
• Passionate about delivering excellent customer connections to create a regular customer base
• Able to work at a fast pace in high-volume environments
• Be an exemplary ambassador of our brand to new neighbourhoods

What You’ll Own

• Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy
• Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipes and training for menu items and processes and that they are in the correct uniform, are upbeat and vibes are positive
• Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift
• Positive and solution-focused handling of any minor customer issue
• At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base for your store

Requirements

• Experience in the customer service or hospitality industry
• Availability that meets the needs of our cafes
• Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
• Availability to work between 6:30 am and 9:00 pm
• Weekend and holiday availability preferred
• You must be authorised to work in the UK

InterSystems UK is seeking an energetic Sales Manager with strong healthcare solutions sales experience. Responsible for selling InterSystems data platforms products to new and existing UK healthcare customers, both Private and NHS. We are looking for a highly credible Sales Manager to secure new business and to build mutually rewarding long term relationships with our customers across the North of England and Scotland. Experience of selling Data Platforms, Regional/Trust Level Integration Engines and/or AI-enabled solutions would be beneficial for this role.

The Sales Manager will be tasked with managing and developing relationships with new and existing end user customers to uncover potential opportunities for our products to solve our customers problems. You will have a demonstrable track record of successfully articulating and subsequently selling solutions to senior stakeholders and decision makers. This role requires the flexibility for regular national travel.

What’s in it for you?

• Great Bonus Scheme
• Private Medical Insurance
• Optional Enhanced Pension Scheme
• Perks and Savings on lifestyle activities
• Nuffield Health Discounts
• Gym Reimbursements (up to £600)
• Plus more!

Key Responsibilities

• Maintain and enhance relations with existing Healthcare Data Platform customers
• Discover, qualify and develop opportunities for solutions sales in the UK healthcare market
• Motivate internal and external staff/resources to focus on desired business outcomes
• Work with the UK Bid team to provide timely proposals to customers
• Manage, escalate and resolve technical or contractual issues
• Partner with Marketing teams to develop, and execute, effective prospecting strategies and campaigns to target new customers in areas where our solutions can provide value
• Leverage existing customers as reference sites to support the campaign to bring in new name business
• Maintain awareness of industry sector and technological advances
• Collaborating with InterSystems partner organisations to support end-user requirements

Experience and Qualifications

• Excellent listening, written and communication skills
• 7+ years software solutions sales to the UK National Health Service, with a good understanding of data challenges, interoperability and standards within the NHS
• Proven ability to engage at C level and proven sales success
• Ability to develop and leverage existing relationships with relevant stakeholders in NHS trusts, ICSs, Health Boards
• Experience of data and integration software applications to healthcare end users
• A strong team player, working with sales, clinical, and technical co-workers to put-together solutions that meet the customer needs
• Strong presentation skills, with an ability to tailor the content and depth to suit a technical, business or clinical audience
• A genuine interest and technical curiosity for software in the healthcare sector
• Degree qualified or equivalent

InterSystems UK is seeking an energetic Sales Manager with strong healthcare solutions sales experience. Responsible for selling InterSystems data platforms products to new and existing UK healthcare customers, both Private and NHS. We are looking for a highly credible Sales Executive to secure new business and to build mutually rewarding long term relationships with our customers across the North of England and Scotland. Experience of selling Data Platforms, Regional/Trust Level Integration Engines and/or AI-enabled solutions would be beneficial for this role.

The Sales Manager will be tasked with managing and developing relationships with new and existing end user customers to uncover potential opportunities for our products to solve our customers problems. You will have a demonstrable track record of successfully articulating and subsequently selling solutions to senior stakeholders and decision makers. This role requires the flexibility for regular national travel.

What’s in it for you?

• Great Bonus Scheme
• Private Medical Insurance
• Optional Enhanced Pension Scheme
• Perks and Savings on lifestyle activities
• Nuffield Health Discounts
• Gym Reimbursements (up to £600)
• Plus more!

Key Responsibilities

• Maintain and enhance relations with existing Healthcare Data Platform customers
• Discover, qualify and develop opportunities for solutions sales in the UK healthcare market
• Motivate internal and external staff/resources to focus on desired business outcomes
• Work with the UK Bid team to provide timely proposals to customers
• Manage, escalate and resolve technical or contractual issues
• Partner with Marketing teams to develop, and execute, effective prospecting strategies and campaigns to target new customers in areas where our solutions can provide value
• Leverage existing customers as reference sites to support the campaign to bring in new name business
• Maintain awareness of industry sector and technological advances
• Collaborating with InterSystems partner organisations to support end-user requirements

Experience and Qualifications

• Excellent listening, written and communication skills
• 7+ years software solutions sales to the UK National Health Service, with a good understanding of data challenges, interoperability and standards within the NHS
• Proven ability to engage at C level and proven sales success
• Ability to develop and leverage existing relationships with relevant stakeholders in NHS trusts, ICSs, Health Boards
• Experience of data and integration software applications to healthcare end users
• A strong team player, working with sales, clinical, and technical co-workers to put-together solutions that meet the customer needs
• Strong presentation skills, with an ability to tailor the content and depth to suit a technical, business or clinical audience
• A genuine interest and technical curiosity for software in the healthcare sector
• Degree qualified or equivalent

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

The role

At the heart of our operation is our Response Network of Sonder Responders . You'll be deployed to provide in person support to our members to support their wellbeing and mental health.  

We are seeking experienced mental health, emergency services and wellbeing professionals who are looking for casual employment. 

What you'll be doing

• Nurture partnership relations, engagement and training
• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
• Provide input to operational procedures and network management
• Conduct emergency and non-emergency support responses as required 
• Assist at customer events to support the understanding and use of Sonder

Your experience in decision making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role.

Who are we looking for?

We’re seeking experienced individuals from the mental health sector and emergency services who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

The ideal candidate is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

To be successful in this role, you should have;

• Recent or current experience in the UK within emergency services, mental health or wellbeing sector
• Demonstrated ability to manage a critical incident or potentially traumatic event
• Experience in working with CALD [Culturally and Linguistically Diverse] groups and vulnerable persons

Join Sonder’s innovative movement and feel empowered everyday knowing you are contributing to making the world a safer place.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and DBS check.

#LI-Onsite