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For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference.
At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human.
As a 2nd line NOC Engineer you will need to be outgoing, highly organised, disciplined and adaptable with excellent communication skills. You must be willing to get stuck in with day-to-day operational tasks and run multiple work streams. Including these people skills, your technical requirements will also include:
As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.
Ready to apply?
Apply to Boxxe Group
Share this job
For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference.
At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human.
The Service Transition Manager is responsible for ensuring the seamless transition of new or modified services into live operational environments. This role focuses on planning, coordinating, and executing transition activities to meet agreed service levels, timelines, and budgets. It requires strong stakeholder engagement across internal teams, customers, and third-party providers, ensuring risks are managed and operational readiness is achieved. This is an opportunity to use your existing knowledge and experience to help shape our processes and procedures and to continually adapt and improve.
As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.
Ready to apply?
Apply to Boxxe Group
Share this job
For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference.
At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human.
The boxxe NOC operates across Cisco, Fortinet and Palo Alto technologies, delivering high‑level services backed by top‑tier partnerships. As a NOC 3rd Line Technical Team Leader, you’ll lead a team of senior engineers (CCNP/FCP/CCIE level) who monitor, maintain and resolve complex network issues for our customers. You’ll drive high‑quality service delivery and ensure the team is performing at its best, supporting ticket ownership where needed and setting the standard for operational excellence. You’ll champion process and technical improvements, shaping how we work and embedding best practice across Operations. Your team will play a key role in supporting lower tiers with guidance, training and development. Working closely with the NOC Tech Lead, you’ll help introduce new products and services, validating deliverables and ensuring the wider team has the skills and clarity needed to support them confidently.
As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.
Ready to apply?
Apply to Boxxe Group
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