About Sonder

At Sonder, we believe every person deserves to feel safe, supported, and empowered to be at their best — wherever they are. We're redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Our platform provides 24/7 real-time support from safety, medical, and mental health professionals — and when it matters most, we show up on the ground too.

Since founding in 2017, we've grown fast — 1,000,000+ members across Australia, New Zealand, and the UK, backed by Seek and Blackbird. Now we're scaling further, and we need people who are ready to grow with us.

About the Role

We're looking for an Implementation Manager to own the end-to-end onboarding experience for new Sonder customers. This role sits at the intersection of customer relationships, technical problem-solving, and project delivery. You'll pick up where sales leaves off — guiding customers through configuration and launch, aligning expectations across teams, and setting the conditions for a strong, lasting partnership. It's a role for someone who thrives on clarity in complexity and takes genuine pride in getting things right.

What You'll Do

• Own the full implementation journey for new customers - from sales handover through to a successful, on-time launch that sets the right conditions for an ongoing partnership
• Lead implementation rhythms, kick-off calls, readiness checks, and cross-functional syncs - keeping customers and internal teams aligned and accountable
• Build and manage project plans that define timelines, milestones, and deliverables, proactively surfacing risks before they become blockers
• Bring customer feedback back into the business, informing how we improve the onboarding methodology and the Sonder product itself
• Champion the CRM platform as the operational backbone of implementation, using it to automate, track, and drive efficiency across every customer engagement
• Own the resolution loop across Product, Engineering, Data, and Operations, triaging API and integration issues that surface during implementation, managing escalation paths, and ensuring nothing blocks a customer's path to live.

What You'll Bring

• 3+ years in a  SaaS implementation role or technical onboarding role
• Strong technical aptitude - you can bridge the gap between product capability and customer need without losing either audience
• Demonstrated experience with Customer Success platforms (Planhat, HubSpot or similar)
• Sharp project management skills - you can manage multiple customers in parallel without dropping the ball
• A communication style that builds trust quickly, with both technical and non-technical stakeholders
• Comfort in a fast-paced, high-growth environment where things change and you adapt
• A genuine curiosity about process and technology - you look for the better way, then build it

Why Join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people's lives every day.

• Hybrid and flexible working environment - the right balance of in-office collaboration and working from home
• Free Sonder app access for you and your family, including 24/7 support
• Paid parental leave: 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus Primary Carers return at 80% hours for the first 3 months at full pay
• 2 days of study leave annually
• Employee Share Option Plan (ESOP) - share in Sonder's success
• Salary packaging and novated leasing
• $250 annual wellbeing fund - yours to use however works best for you
• Free coffee from the local cafe on Friday’s!
• Dog-friendly office at our Sydney HQ
• 2 days volunteer leave per year

Check out our life page for more: https://www.linkedin.com/company/sondersafe/life/

At Sonder, we are committed to fostering a workplace that reflects the rich diversity of the communities we serve. Our members come from all backgrounds, and we know that a diverse team helps us better understand and support their needs. We encourage applications from people of all ages, abilities, cultural backgrounds, gender identities, sexual orientations, and religious beliefs. We are proud to be an inclusive employer and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. We are an equal opportunity employer and all hiring decisions are based on merit, capability, and alignment with the role. Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and Working With Children Check.

#LI-Hybrid

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

The Head of Revenue Operations defines the revenue operations strategy and builds out the GTM systems and infrastructure that enable Sonder’s revenue organisation to grow efficiently. Reporting to the VP Commercial, this role is the operational backbone of the GTM function, driving GTM efficiency and productivity, and delivering the visibility that underpins executive decision-making. 

In this role you will ensure Sales, Marketing and Customer Success are aligned and making decisions on a shared foundation of data, building out the operational infrastructure that enables these teams to execute effectively, and equipping them with the data and frameworks to make informed decisions. Day-to-day you will partner closely with the Executive and Senior Leadership teams, as well as Commercial, Operations and Product while leading an engaged and passionate team of three. 

At Sonder, we believe AI is the most significant opportunity we've ever had to amplify our impact for the customers and members we serve. This philosophy extends to how we run our revenue operations, and this role will help shape how we use AI to accelerate revenue growth and elevate the impact of our revenue teams.

What you'll be doing

Revenue forecasting & pipeline visibility:

• Own forecast accuracy and methodology across all revenue streams
• Design multi-scenario forecasting models with leading indicators
• Deliver weekly pipeline reviews and monthly exec business reviews
• Look around corners and proactively address blockers with stakeholders

CRM strategy & tech stack optimization:

• Define CRM strategy aligned to Sonder’s GTM motions and growth stage
• Lead system implementations, integrations, and rationalisation 
• Establish and enforce data governance standards across revenue-related systems
• Test and deploy new CRM capabilities to support product portfolio expansion

GTM process & productivity:

• Design and automate workflows that accelerate deal velocity and reduce friction
• Build renewal expansion processes that improve retention rates and cycle time
• Identify structural bottlenecks in the revenue lifecycle and implement solutions

Strategic planning & insights:

• Lead territory planning, capacity modeling, and quota-setting processes
• Partner with Sales, Marketing, and CS leadership on GTM planning and resource allocation
• Synthesise win/loss analysis and insights to inform GTM and commercial strategy 
• Define, track and report on revenue KPIs

Cross-functional alignment:

• Support cross-functional alignment by maintaining line of sight and shared operating rhythm across Sales, Marketing, and CS
• Drive pricing strategy execution and commercialization frameworks with Commercial team
• Partner with Finance on revenue reporting, headcount planning, and unit economics
• Collaborate with Commercial function to operationalise commercialisation frameworks across GTM systems and processes
• Collaborate with Data/Engineering on systems architecture and integrations

Team leadership:

• Lead a team of 3 ICs (Enablement Manager, CRM Specialist, RevOps Analyst)
• Set clear priorities and delegate technical execution, maintaining strategic oversight
• Develop team capabilities and create clear growth pathways
• Foster a culture of operational excellence and continuous improvement

What you'll bring to the role

• 7-10 years in Revenue Operations, Sales Operations, or related commercial operations roles
• 3+ years leading RevOps teams as a player-coach, balancing strategic vision with hands-on execution
• Proven experience through scale-up phase ($20M-$100M ARR growth stage preferred)
• Track record of driving measurable improvements in forecast accuracy, deal velocity, or GTM efficiency
• Experience implementing and optimizing CRM platforms (Hubspot preferred) and GTM tech stack
• HealthTech or regulated industry experience highly valued

About you

• Strategic and pragmatic: comfortable moving between big-picture strategy and hands-on execution
• Systems thinker: sees how data, processes, and people interconnect across the revenue engine
• Influential communicator: builds consensus and drives change across functions without direct authority
• Commercially minded: understands how operational levers impact financial outcomes
• Coach and developer: grows team capabilities while maintaining accountability for outcomes
• Resilient problem-solver: excels at navigating ambiguity and leads team through competing priorities
• Action-oriented: bias toward progress over perfection; iterates based on impact
• Cross-functional leader: Aligns teams across the business around shared revenue goals

What will make you successful?

• Strategy and planning: Design and deliver a Revenue Operations strategy that achieves the company's objectives
• Strategic systems design: Architect our revenue technology stack and data flows, building for scale and optimising the efficiency and effectiveness of our revenue teams as they accelerate growth
• Executive storytelling: Distill complex revenue metrics into insightful narratives and recommendations for ELT and Board
• Cross-functional leadership: Drive alignment across all functions on revenue operations initiatives without direct authority
• Scalable framework creation: Design long-term frameworks  territory models, planning structures, and operational cadences for future state
• Data strategy ownership: Define source of truth, quality standards, and accessibility for all revenue data
• Commercial acumen: Connect operational metrics to business outcomes and strategic priorities, partnering with other teams to develop company-wide data insights and optimise decision-making across the business from GTM to Product
• People Leadership: Build, mentor and scale high-performing Revenue Operations team to sustain rapid growth, and foster a culture of operational excellence.

Why join Sonder?

You will work with a collaborative, vibrant and passionate team of experienced professionals, inside and outside of the Sales Team and as we continue to grow, there will be plenty of development opportunities.

• Hybrid working environment + modern office facilities
• Learning fund - annual contribution + 2 days of study leave to support your personal development
• Paid parental leave with an attractive return to work policy (e.g. Return to work at 80% for the first 3 months at full pay!)
• Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder’s success 
• Induction and onboarding designed to make you succeed in your new role
• Salary packaging and novated leasing 
• Wellbeing support to invest in your own wellbeing
• Free coffee Tuesdays and catered lunch on Thursdays
• Team social fund to connect with your team, plus company wide social events 
• Dog-friendly office 
• Volunteer leave - 2 days per year to participate in meaningful causes and contribute back to the community

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC 

#LI-Hybrid

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries

• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

As a Teletriage Registered Nurse, you will provide telephone and messenger based screenings to evaluate the medical and mental health concerns of our  members. You will assess member conditions, prioritise care, make appropriate referrals, and perform critical follow-ups. 

Operating under the guidance of our Medical Director and Clinical Leadership team, you will play a key role in our 24/7 support centre. We are seeking compassionate and experienced nurses to support our members. You’ll be required to work across a 24/ 7 rotating roster.

The ideal candidate will enjoy finding innovative solutions to complex problems and be a strong team player with excellent communication and assessment skills.

This role requires you to be based in Auckland, with most shifts require in-office attendance. Flexibility to work from home during unsocial hours (weekends and evenings) is available once you have completed your initial training and demonstrated competence in your role.

What you’ll be doing

• Conduct telephone and chat-based screenings to assess medical and mental health concerns.

• Determine the urgency and criticality of member conditions to facilitate appropriate referrals

• Coordinate with mental health services, emergency services, and other healthcare facilities as needed.

• Make necessary appointments on behalf of members and ensure continuous care by working with multidisciplinary teams.

• Provide referrals to counselling and partner services according to member needs.

• Carry out follow-up calls to evaluate the need for further assistance and support continuity of care.

Who are we looking for?

The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

What you bring to the team;

• Minimum of 4 years of nursing experience, with experience in; Emergency and Triage trained and or Telehealth or Critical Care (ICU) is highly desirable.

• Proven problem-solving skills with exceptional attention to detail.

• Local knowledge of the New Zealand Healthcare system

• Strong organisational and time management skills, capable of working independently and within a team.

• Excellent communication and interpersonal skills, adept in both written and verbal exchanges.

• High level of self-motivation and proactive in enhancing personal performance.

• Confidence in using technology platforms and a commitment to ongoing professional development.

• Current registration with the NZ Nursing Council

Why join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people’s lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and work from home flexibility, empowering you to optimise your productivity and work-life balance.

• Gain free access to the Sonder app for you and your family, offering 24/7 on-demand support for health, wellbeing, and safety.

• $1000 annual contribution as part of your development plan + 2 days of study leave

• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.

• Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder’s success. 

• Salary packaging novated leasing.

• ​​Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs

• Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community.

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

Sonder is committed to creating an inclusive and diverse workplace for everyone. We offer equal opportunities to all, regardless of race, gender, age, disability, political beliefs, sexual orientation, or any protected status. All qualified applicants are encouraged to apply and join us in fostering a respectful and empowering environment. #Li-Hybrid

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder! 

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale. Our impact and scale: 1,000,000+ members across multiple countries 200+ team members, plus an extensive network of on-the-ground responders If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the Role

Our Customer Insights and Measurement team at Sonder is looking for a Full Stack Engineer to help us build the next generation of wellbeing intelligence. We are looking for a builder who wants to own the entire journey, from crafting the customer-facing experience and data models to architecting the AI-first, human-in-the-loop insights that power our platform.

At Sonder, "Health and Wellbeing" isn't just a benefit; it’s our product. You’ll be building the tools that measure human impact, helping us move from reactive support to proactive, data-driven actions.

You will own the end-to-end journey of turning raw data into intelligent insights. On any given week, you might be building React-based dashboards, optimizing Snowflake transformations, or architecting multi-agent workflows that help our customers "talk" to their safety data.

What You’ll Be Doing:

Full Stack Development

• End-to-End Ownership: Build and maintain features from the database schema and Snowflake models through to the React UI.
• API Architecture: Design robust back-end services (Python/Node.js) that support data ingestion and high-concurrency reporting.

AI & Agentic Systems

• Agentic Workflows: Design and ship autonomous AI workflows using frameworks like LangGraph, CrewAI, or native tool-use patterns.
• RAG & Context Engineering: Build and optimize RAG pipelines, focusing on retrieval quality, chunking strategies, and metadata filtering.
• MCP Integration: Build and deploy Model Context Protocol (MCP) servers to bridge the gap between our internal data silos and LLM reasoning engines.
• AI Observability: Implement evaluation frameworks (e.g., LangSmith, Arize Phoenix) to monitor "vibe checks," latency, and cost in production.

Data Pipelines & Reporting

• Snowflake Mastery: Design and optimize tables and views that power customer-facing dashboards.
• Insight Automation: Use LLMs to automate the synthesis of complex safety data into actionable executive summaries.

What You will Bring

Must-Have:

• The "Builder" DNA: You are a heavy user of AI-assisted coding tools (Cursor, ClaudeCode, or Copilot) and have moved past the "experimental" phase into shipping production AI.
• Full Stack Fluency: Deep experience in React/Next.js and Python (preferred for AI) or Node.js.
• Data Engineering Literacy: Strong SQL skills and experience with data warehousing (Snowflake strongly preferred).
• Agentic Experience: You understand the difference between a basic prompt and a multi-step agentic loop involving tool-calling and structured outputs.
• Production Mindset: You know that "it worked on my machine" isn't enough; you care about LLM evaluation, prompt versioning, and error handling.

Nice-to-Have:

• Experience with vector databases (Pinecone, pgvector) and embedding-based search.
• Experience with dbt for data transformation.
• Familiarity with LangChain/LangGraph or other orchestration frameworks.
• A portfolio of "AI-first" side projects or contributions to open-source AI tools.
  
  

Why Join Sonder?

• Hybrid and flexible working – strike the right balance for your life and productivity
• Free Sonder app access for you and your family – 24/7 health, safety and wellbeing support
• 2 days study leave
• Paid parental leave – 12 weeks for primary carers and 4 weeks for secondary carers, with a supportive return-to-work program
• Employee Share Option Plan (ESOP) – share in Sonder’s success
• Wellbeing fund – $250 per year to spend your way
• Novated leasing and salary packaging options
• Weekly team perks – free coffee Tuesdays, catered lunch Thursdays, and a dog-friendly office
• Volunteer leave – 2 days per year to support causes that matter to you
• Regular social events and team bonding opportunities

Sonder is for Everyone

We’re committed to building a diverse and inclusive workplace. We encourage applications from people of all backgrounds, experiences, abilities and identities. If you need any support with your application or the recruitment process, please reach out – we’d love to hear from you.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and Working With Children Check.

Sonder is an active care technology company that helps organisations improve the wellbeing of their people so they perform at their best. Our mobile app provides immediate, 24/7 support from a team of safety, medical, and mental health professionals - plus onsite help for time-sensitive scenarios. Accredited by the Australian Council on Healthcare Standards (ACHS), our platform gives leaders the insights they need to act on tomorrow’s wellbeing challenges today. 

We completed a highly successful Series B capital raise in August 2022.  With operations in Australia, New Zealand and the UK, we are at an exciting time of growth and we invite you to join us on our mission to help organisations around the world create a culture of Active Care.

• 1 million + eligible members across multiple countries
• 300 + team members, as well as an on-the-ground responder network 
• Trusted by major corporations, education providers, and government agencies

Join Sonder’s innovative movement to provide global support through the right care at the right time and know you are contributing to empowering people to be at their best.

About the role

As an Enterprise Account Executive, you’ll be focused on acquiring enterprise customers, specifically in the Education and Government space, to drive Sonder’s continued growth in Australia. You’ll be comfortable challenging customers to rethink their strategies and embrace new approaches which will have a significant impact on their employees.

Sonder is looking for a results driven,  customer-focused, impact-oriented enterprise sales professional who holds themselves accountable for achieving results.

What you’ll be doing

• Work cross-functionally to attract and sign new customers in education and government to drive Sonder's growth
• Meeting and exceeding sales goals through prospecting, qualifying, managing, and closing sales opportunities within the assigned territory
• Challenge the status quo. You will have the opportunity to disrupt how organisations and institutions care for their people by leveraging compelling insights and driving meaningful change
• Participate in team-building and company growth activities including strategic planning, sales training, customer marketing efforts and product ideation
• Commercial negotiation of complex deals, including pricing, terms and partnering with internal stakeholders to get appropriate outcomes

Who are we looking for?

The ideal candidate is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

What you bring to the team;

• 8 + years experience in a full sales cycle selling - Experience in the education and government space will be highly regarded
• Develop and execute comprehensive sales strategies aligned with company objectives and market opportunities
• A demonstrated track record of bringing on large enterprise customers
• Sales forecasting experience 
• Proven success in leading sales cycles with senior executives
• Previous experience selling SaaS solutions in a high growth environment
• Experience selling Health Tech or HR Tech would be advantageous 
• A demonstrated track record of success in a disruptive sector 
• Have a challenger mindset and approach to sales. You’ll be comfortable pushing customers to rethink what they are doing and why, and will be able to promote Sonder’s unique service offering, resulting in opportunities for growth.

Why join Sonder?

You will work with a collaborative, vibrant and passionate team of experienced professionals, inside and outside of the Sales Team and as we continue to grow, there will be plenty of development opportunities.

• Hybrid working environment + modern office facilities
• Learning fund - annual contribution + 2 days of study leave to support your personal development
• Paid parental leave with an attractive return to work policy (e.g. Return to work at 80% for the first 3 months at full pay!)
• Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder’s success 
• Induction and onboarding designed to make you succeed in your new role
• Salary packaging and novated leasing 
• Wellbeing support to invest in your own wellbeing
• Free coffee Tuesdays and catered lunch on Thursdays
• Team social fund to connect with your team, plus company wide social events 
• Dog-friendly office 
• Volunteer leave - 2 days per year to participate in meaningful causes and contribute back to the community

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC 

#LI-Hybrid

At Sonder, we help organisations improve the health, safety and wellbeing of their people, empowering them to be at their best. Our mobile app provides immediate, 24/7 support to our members from a team of safety, medical, and mental health professionals - plus onsite help for time-sensitive scenarios. Accredited by the Australian Council on Healthcare Standards (ACHS), our platform gives our customers the insights they need to act on tomorrow’s wellbeing challenges today.

Founded in 2017, Sonder has rapidly expanded with operations in Australia, New Zealand, and the UK. After a highly successful Series B capital raise in August 2022, we are scaling globally to make a positive impact on our customers and their people. Our approach is both technology-driven and human centred aiming to transform workplace wellbeing with accessible, preventive care.

• 900,000+ eligible members across multiple countries
• 200 + team members, as well as an on-the-ground responder network 
• Partnerships with major corporations, education providers, and government agencies 

Join Sonder’s mission to deliver timely and effective global support, and contribute to empowering people to be at their best.

About the role

Reporting into the Director of Clinical Services, you’ll be responsible for building, supporting, and developing Sonder's Mental Health Clinical teams. This role combines clinical safety and quality, clinical leadership, clinical operations, service development and innovation.  As the clinical leader for our Psychology, Counselling and Social Work teams, you will drive clinical quality, team growth and service expansion while ensuring the highest standards of evidence based care, within the framework of our brief intervention model for our members. 

This is a unique opportunity to shape the future of digital mental health service delivery at scale. You will be the clinical expert to lead a multidisciplinary team of mental health practitioners, establish best practice frameworks, foster a culture of clinical excellence and continuous learning, and directly influence the mental health outcomes of over 1,000,000+ members across Australia, New Zealand (ANZ)  Clinical oversight as an advisor in UK only as per PII authority.

 The team is structured to deliver high quality accessible and scalable mental health support through a brief intervention and stepped care model. The position relies on influence, working collaboratively with the operational leads to align service delivery with clinical best practice while maintaining efficient operations.

As the Lead Psychologist you will bring both clinical expertise and leadership in:

• Clinical Supervision & Development: Provide regular clinical supervision, mentoring and professional development to build capability to safely and effectively deliver the Sonder Model of care across all teams. 
• Recruitment & Onboarding: Support recruitment for clinical roles, co-designing onboarding pathways, and building a high performing team culture.
• Service Innovation: Continuously improving clinical pathways, introducing evidence based interventions and maintaining professional relationships across the Third Party Provider Network. 
  Collaborative Leadership: Partnering with the Director of Clinical Services, Practice Managers, Quality Assurance Manager, Partnership Manager and multidisciplinary teams to align clinical strategy with operational goals and metrics.

Who are we looking for?

The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

What you bring to the team:

• Minimum 8 years clinical experience which includes:
• evidence based, person centred and recovery focused formulation, treatment planning and delivery across a variety of presentations, cohorts and cultural backgrounds.
• multidisciplinary case collaboration and dual ‘customer’ stakeholder management
• Experience in telehealth or virtual services 
• Experience delivering Psycho-education to customers in virtual environment
• Tertiary degrees recognised by the Australian Health Practitioners Regulation Agency (AHPRA) constituting sufficient qualification for registration as a psychologist 
• Unrestricted Registration with AHPRA as a Psychologist, with Board Approved Supervisor Status (or currently undergoing Board Supervision training)
• Influencing without authority; Effectively supports operational leaders and teams in aligning service delivery with clinical best practices, fostering buy-in through credibility, persuasion, and collaboration.
• Communicates clearly and assertively at all levels, including in remote settings, translating clinical expertise into actionable guidance.
• Cultivates strong relationships within multidisciplinary teams, including non-clinical leads, to ensure shared understanding and aligned priorities.
• Proven ability to build strong, positive relationships across multidisciplinary teams, including non-clinical team leads, fostering shared understanding and alignment of priorities. 
• Demonstrates strong organisational skills and exceptional time management, capable of handling multiple complex workflows and competing demands effectively.

Why join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people’s lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and work from home flexibility, empowering you to optimise your productivity and work-life balance.
• Gain free access to the Sonder app for you and your family, offering 24/7 on-demand support for health, wellbeing, and safety.
• $1000 annual contribution as part of your development plan + 2 days of study leave
• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.
• Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder’s success. 
• Salary packaging novated leasing.
• ​​Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs.
• Free coffee on Tuesdays and catered lunch on Thursdays (Sydney office).
• Team social fund to connect with your team, plus monthly company wide social events. 
• Dog-friendly office. 
• Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community.

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

At Sonder, we are committed to fostering a workplace that reflects the rich diversity of the communities we serve. Our members come from all backgrounds, and we know that a diverse team helps us better understand and support their needs. We encourage applications from people of all ages, abilities, cultural backgrounds, gender identities, sexual orientations, and religious beliefs. We are proud to be an inclusive employer and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. We are an equal opportunity employer and all hiring decisions are based on merit, capability, and alignment with the role.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC

#LI-Hybrid

At Sonder, we help organisations improve the health, safety and wellbeing of their people, empowering them to be at their best. Our mobile app provides immediate, 24/7 support to our members from a team of safety, medical, and mental health professionals - plus onsite help for time-sensitive scenarios. Accredited by the Australian Council on Healthcare Standards (ACHS), our platform gives our customers the insights they need to act on tomorrow’s wellbeing challenges today.

Founded in 2017, Sonder has rapidly expanded with operations in Australia, New Zealand, and the UK. After a highly successful Series B capital raise in August 2022, we are scaling globally to make a positive impact on our customers and their people. Our approach is both technology-driven and human centred aiming to transform workplace wellbeing with accessible, preventive care.

• 900,000+ eligible members across multiple countries
• 200 + team members, as well as an on-the-ground responder network 
• Partnerships with major corporations, education providers, and government agencies 

Join Sonder’s mission to deliver timely and effective global support, and contribute to empowering people to be at their best.

About the role

Reporting into the Practice Manager, you’ll be providing short term, solution focussed intervention to Sonder Members through a virtual setting and assisting members at various points in their mental health journey and across a variety of presentations including anxiety, mood disorders, self harm, suicidal ideation, relationship issues, distress regarding workplace or university demands, interpersonal conflict, trauma, sexuality and gender identity.

You’ll work with a multidisciplinary team including Registered Psychologists, Counsellors, Social Workers, Registered Nurses, on-call GPs and support coordinators, supported by a governance and leadership team with experience in acute care, community services and organisational well-being.

Ideally the role is a permanent,full time role (38 hours per week), however we would consider part-time hours for the right applicants (Minimum 3 days per week) with a salary package including all employment benefits and in-house authorised supervision.

What you’ll be doing

• Providing short term, solution focussed intervention
• Delivering evidence based psychological assessment, clinical formulation, treatment planning and delivery in multiple evidence-based therapeutic modalities 
• Using a collaborative person-centered approach to identifying achievable  treatment goals with our members
• Using  clinical screening tools to assist in the assessment, progression and outcome measurement of clinical services delivered
• Contributing your expertise to a multi-disciplinary team committed to health outcomes
• Working within a stepped care model which supports you to work within and grow your professional boundaries
• Participating in provided 1:1 supervision fortnightly and group supervision weekly to build on your skills and learning by our in house AHPRA Board Approved Supervisor

Who are we looking for?

The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

What you bring to the team;

• Minimum 3  years clinical experience which includes:
• Evidence based, person centred and recovery focused formulation, treatment planning and delivery
• Experience providing mental health intervention in a virtual and high volume setting
• Ability to manage patient risk remotely, and understanding how and where to appropriately refer
• Multidisciplinary case collaboration and dual ‘customer’ stakeholder management
• A variety of presentations, symptom experiences and diagnostic clusters across a diverse intersectional patient cohort
• Workplace health & well-being 
• Previous experience working in short term & solution focused model of care
• Ability to collaborate with multidisciplinary health teams
• Unrestricted Registration with AHPRA as a Psychologist 
• Adaptable to change and able to navigate and thrive in a dynamic environment where changes are frequent. 
• Flexibility in approach, willing to tailor therapeutic therapeutic methods and intervention to suit members needs

Why join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people’s lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and work from home flexibility, empowering you to optimise your productivity and work-life balance.
• Gain free access to the Sonder app for you and your family, offering 24/7 on-demand support for health, wellbeing, and safety.
• $1000 annual contribution as part of your development plan + 2 days of study leave
• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.
• Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder’s success. 
• Salary packaging novated leasing.
• ​​Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs.
• Free coffee on Tuesdays and catered lunch on Thursdays.
• Team social fund to connect with your team, plus monthly company wide social events. 
• Dog-friendly office. 
• Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

At Sonder, we are committed to fostering a workplace that reflects the rich diversity of the communities we serve. Our members come from all backgrounds, and we know that a diverse team helps us better understand and support their needs. We encourage applications from people of all ages, abilities, cultural backgrounds, gender identities, sexual orientations, and religious beliefs. We are proud to be an inclusive employer and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. We are an equal opportunity employer and all hiring decisions are based on merit, capability, and alignment with the role.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC

#LI-Remote 

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

At the heart of our operation is our Response Network of Sonder Responders who provide in-person support to our members who need help, when they need it, in coordination with our Support Centre. 

Serving and former workers from within the identified industries are eligible to apply, as there is plenty of flexibility to enjoy your work-life balance with your on-call capacity.

You’ll be a part of the Sonder Responders Network employed in a casual capacity.

Sonder Responders work a flexible, 24-hour on-call roster, and this is an exciting opportunity for the right people to build and expand the network in Australia from the ground level. Your experience in decision-making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role. You will be free to nominate your hours of availability and will be generously compensated with remuneration for both on-call availability, when required, and incident response.

 You will also, when required, assist the Response Network Manager to:

• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
• Nurture partnership relations, engagement and training
• Provide input to operational procedures and network management
• Conduct emergency and non-emergency support responses as required to support the network of responders in your area

Who are we looking for?

We’re seeking experienced individuals from the military, law enforcement, mental health sector or emergency services industries who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

 You will have:

• Recent or current experience in Australia within emergency services, military and/or security-related work and a strong network of contacts in the local area
• High level of self-awareness, motivation, and self-management
• Ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity
• Ability to work a flexible, on-call roster

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC.  If you have recently obtained these clearances, please indicate this in your application.

For any enquiries, or to arrange a confidential conversation, please contact kate.mackay@sonder.io

 #LI-Onsite

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

At the heart of our operation is our Response Network of Sonder Responders who provide in-person support to our members who need help, when they need it, in coordination with our Support Centre. 

Serving and former workers from within the identified industries are eligible to apply, as there is plenty of flexibility to enjoy your work-life balance with your on-call capacity.

You’ll be a part of the Sonder Responders Network employed in a casual capacity.

Sonder Responders work a flexible, 24-hour on-call roster, and this is an exciting opportunity for the right people to build and expand the network in Australia from the ground level. Your experience in decision-making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role. You will be free to nominate your hours of availability and will be generously compensated with remuneration for both on-call availability, when required, and incident response.

 You will also, when required, assist the Response Network Manager to:

• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
• Nurture partnership relations, engagement and training
• Provide input to operational procedures and network management
• Conduct emergency and non-emergency support responses as required to support the network of responders in your area

Who are we looking for?

We’re seeking experienced individuals from the military, law enforcement, mental health sector or emergency services industries who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

 You will have:

• Recent or current experience in Australia within emergency services, military and/or security-related work and a strong network of contacts in the local area
• High level of self-awareness, motivation, and self-management
• Ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity
• Ability to work a flexible, on-call roster

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC.  If you have recently obtained these clearances, please indicate this in your application.

For any enquiries, or to arrange a confidential conversation, please contact kate.mackay@sonder.io

#LI-DNI

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

As a Counsellor, you will provide short-term, solution-focused therapy to our members within a stepped care model. You will work with diverse individuals across various age groups and cultural backgrounds, supporting them with mental health challenges through online counselling sessions.

This role involves delivering six counselling sessions per day, helping members develop self-management strategies and achieve positive mental health outcomes. You will be supported by a multidisciplinary team, with access to monthly supervision and escalation pathways when needed.

This is a permanent position, and we welcome both full-time and part-time candidates (minimum of four days per week). Saturdays will form part of the regular working week for this role.

What you’ll be doing

• Deliver short-term, solution-focused therapy to members within a stepped care model.
• Conduct six online counselling sessions per day
• Work with members from diverse backgrounds, providing culturally safe and inclusive support.
• Assist members in developing self-regulation strategies and achieving their mental health goals.
• Consult with internal and external health and wellbeing providers to implement individualised care plans.
• Maintain accurate and comprehensive case notes in compliance with best practice standards.
• Engage in regular clinical supervision, training, and quality assurance activities to ensure high professional standards.

Who are we looking for?

The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

What you bring to the team;

• A minimum Bachelor's degree in Counselling from Australia or New Zealand.
• Valid registration with a professional body NZAC.
• Minimum of 3 years of direct experience in 1-2-1 therapy sessions with adults. This should include conducting assessments, developing individualised treatment plans tailored to the unique needs of each individual. 
• Demonstrated experience in evidence-based counselling
• Minimum of 400 hours of documented counselling instruction and 140 hours of delivered therapy.
• Completion of a minimum of 40 hours of recorded therapy during course placement.
• A continuous improvement mindset with a focus on quality care and evidence-based practice.
• Ability to work collaboratively in a multidisciplinary team and escalate concerns when necessary.
• Resilience and adaptability in managing complex situations.
• Excellent communication, interpersonal, and time management skills.

Why join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people’s lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and work from home flexibility, empowering you to optimise your productivity and work-life balance.
• Gain free access to the Sonder app for you and your family, offering 24/7 on-demand support for health, wellbeing, and safety.
• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.
• Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder’s success. 
• ​​Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs.
• Free coffee on Tuesdays and catered lunch on Thursdays.
• Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community.

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

At Sonder, we are committed to fostering a workplace that reflects the rich diversity of the communities we serve. Our members come from all backgrounds, and we know that a diverse team helps us better understand and support their needs. We encourage applications from people of all ages, abilities, cultural backgrounds, gender identities, sexual orientations, and religious beliefs. We are proud to be an inclusive employer and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. We are an equal opportunity employer and all hiring decisions are based on merit, capability, and alignment with the role.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC

#LI-Remote

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

As a Counsellor, you will provide short-term, solution-focused therapy to our members within a stepped care model. You will work with diverse individuals across various age groups and cultural backgrounds, supporting them with mental health challenges through online counselling sessions.

This role involves delivering six counselling sessions per day, helping members develop self-management strategies and achieve positive mental health outcomes. You will be supported by a multidisciplinary team, with access to monthly supervision and escalation pathways when needed.

This is a permanent position, and we welcome both full-time and part-time candidates (minimum of four days per week). Saturdays will form part of the regular working week for this role.

This position requires you to be based in Western Australia, working remotely while being connected to our Sonder HQ in Sydney.

What you’ll be doing

• Deliver short-term, solution-focused therapy to members within a stepped care model.
• Conduct six online counselling sessions per day
• Work with members from diverse backgrounds, providing culturally safe and inclusive support.
• Assist members in developing self-regulation strategies and achieving their mental health goals.
• Consult with internal and external health and wellbeing providers to implement individualised care plans.
• Maintain accurate and comprehensive case notes in compliance with best practice standards.
• Engage in regular clinical supervision, training, and quality assurance activities to ensure high professional standards.

Who are we looking for?

The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

What you bring to the team;

• A minimum Bachelor's degree in Counselling from Australia or New Zealand.
• Valid registration with a professional body such as PACFA- Clinical, ACA - Level 3 or above
• Minimum of 3 years of direct experience in 1-2-1 therapy sessions with adults. This should include conducting assessments, developing individualised treatment plans tailored to the unique needs of each individual. 
• Demonstrated experience in evidence-based counselling
• Minimum of 400 hours of documented counselling instruction and 140 hours of delivered therapy.
• Completion of a minimum of 40 hours of recorded therapy during course placement.
• A continuous improvement mindset with a focus on quality care and evidence-based practice.
• Ability to work collaboratively in a multidisciplinary team and escalate concerns when necessary.
• Resilience and adaptability in managing complex situations.
• Excellent communication, interpersonal, and time management skills.

Why join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people’s lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and work from home flexibility, empowering you to optimise your productivity and work-life balance.
• Gain free access to the Sonder app for you and your family, offering 24/7 on-demand support for health, wellbeing, and safety.
• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.
• Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder’s success. 
• Salary packaging novated leasing.
• ​​Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs.
• Free coffee on Tuesdays and catered lunch on Thursdays.
• Team social fund to connect with your team, plus monthly company wide social events. 
• Dog-friendly office. 
• Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community.

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

At Sonder, we are committed to fostering a workplace that reflects the rich diversity of the communities we serve. Our members come from all backgrounds, and we know that a diverse team helps us better understand and support their needs. We encourage applications from people of all ages, abilities, cultural backgrounds, gender identities, sexual orientations, and religious beliefs. We are proud to be an inclusive employer and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. We are an equal opportunity employer and all hiring decisions are based on merit, capability, and alignment with the role.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC

#LI-Remote

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

As a Counsellor, you will provide short-term, solution-focused therapy to our members within a stepped care model. You will work with diverse individuals across various age groups and cultural backgrounds, supporting them with mental health challenges through online counselling sessions.

This role involves delivering six counselling sessions per day, helping members develop self-management strategies and achieve positive mental health outcomes. You will be supported by a multidisciplinary team, with access to monthly supervision and escalation pathways when needed.

This is a permanent position, and we welcome both full-time and part-time candidates (minimum of four days per week). Saturdays will form part of the regular working week for this role.

This position requires you to be based in Western Australia, working remotely while being connected to our Sonder HQ in Sydney.

What you’ll be doing

• Deliver short-term, solution-focused therapy to members within a stepped care model.
• Conduct six online counselling sessions per day
• Work with members from diverse backgrounds, providing culturally safe and inclusive support.
• Assist members in developing self-regulation strategies and achieving their mental health goals.
• Consult with internal and external health and wellbeing providers to implement individualised care plans.
• Maintain accurate and comprehensive case notes in compliance with best practice standards.
• Engage in regular clinical supervision, training, and quality assurance activities to ensure high professional standards.

Who are we looking for?

The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

What you bring to the team;

• A minimum Bachelor's degree in Counselling from Australia or New Zealand.
• Valid registration with a professional body such as PACFA- Clinical, ACA - Level 3 or above
• Minimum of 3 years of direct experience in 1-2-1 therapy sessions with adults. This should include conducting assessments, developing individualised treatment plans tailored to the unique needs of each individual. 
• Demonstrated experience in evidence-based counselling
• Minimum of 400 hours of documented counselling instruction and 140 hours of delivered therapy.
• Completion of a minimum of 40 hours of recorded therapy during course placement.
• A continuous improvement mindset with a focus on quality care and evidence-based practice.
• Ability to work collaboratively in a multidisciplinary team and escalate concerns when necessary.
• Resilience and adaptability in managing complex situations.
• Excellent communication, interpersonal, and time management skills.

Why join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people’s lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and work from home flexibility, empowering you to optimise your productivity and work-life balance.
• Gain free access to the Sonder app for you and your family, offering 24/7 on-demand support for health, wellbeing, and safety.
• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.
• Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder’s success. 
• Salary packaging novated leasing.
• ​​Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs.
• Free coffee on Tuesdays and catered lunch on Thursdays.
• Team social fund to connect with your team, plus monthly company wide social events. 
• Dog-friendly office. 
• Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community.

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

At Sonder, we are committed to fostering a workplace that reflects the rich diversity of the communities we serve. Our members come from all backgrounds, and we know that a diverse team helps us better understand and support their needs. We encourage applications from people of all ages, abilities, cultural backgrounds, gender identities, sexual orientations, and religious beliefs. We are proud to be an inclusive employer and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. We are an equal opportunity employer and all hiring decisions are based on merit, capability, and alignment with the role.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC

#LI-Remote

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

Reporting to the Support Centre Manager, you will act as the first point of contact for members who need help. You’ll be supporting our members with issues relating to mental health, wellbeing and physical safety. You will communicate with our members via Instant message and phone using the bespoke systems our in-house engineers have built.

Supported by the right training, you will confidently handle critical situations. You will use your judgment along with the support of your Supervisor to provide the right support to our Members.

We provide 24/7 support, so we need you to be happy joining our rotating roster. Shifts are projected well in advance to allow personal planning, balance, and flexibility.

What you’ll be doing

• Coordinate a wide variety of emergency and non-emergency requests under the guidance of our Shift Supervisor
• Work with our team of Nurses and Psychologists to accurately pass on case notes for cases that require escalation
• You may occasionally liaise with external stakeholders to ensure the best outcome for the member
• Provide input into operational processes and functionality.
• Office-based role in Waterloo, Sydney.

Who are we looking for?

The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

What you bring to the team;

• Experience working in a complex high pressure environment, operations or inbound call centre 
• Superior English communication skills - fluency in other languages such as Spanish, Hindi, Mandarin, Thai, or Vietnamese, is helpful but not required.
• Experience in working in Culturally and Linguistically diverse communities, complex or crisis environments (Desirable)
• Experience managing multiple tasks.
• Strong problem-solving skills.

Care Specialists are scheduled to work a rotating 24/7 roster. Shifts are 8.5 hours, below are some examples of what a shift time could look like:

• Morning: 06:00 - 14:30
• Day: 10:00 - 18:30
• Afternoon: 14:00 - 22:30
• Evening:16:00 - 00:30
• Overnight: 22:00 - 06:30

Why join Sonder?

You will work with a collaborative, vibrant and passionate team of experienced professionals, inside and outside of the Member Support Team and as we continue to grow, there will be plenty of development opportunities.

• Paid parental leave with an attractive return to work policy (e.g. Return to work at 80% for the first 3 months at full pay!)
• Induction and onboarding designed to make you succeed in your new role
• Salary packaging and novated leasing 
• Wellbeing support to invest in your own wellbeing
• Free coffee Tuesdays and catered lunch on Thursdays
• Team social fund to connect with your team, plus company wide social events 
• Dog-friendly office 
• Volunteer leave - 2 days per year to participate in meaningful causes and contribute back to the community

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

At Sonder, we are committed to fostering a workplace that reflects the rich diversity of the communities we serve. Our members come from all backgrounds, and we know that a diverse team helps us better understand and support their needs. We encourage applications from people of all ages, abilities, cultural backgrounds, gender identities, sexual orientations, and religious beliefs. We are proud to be an inclusive employer and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. We are an equal opportunity employer and all hiring decisions are based on merit, capability, and alignment with the role.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC 

#LI-Onsite

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

We’re hiring an Enterprise Account Executive to accelerate Sonder’s growth in the UK. This role is ideal for a driven, commercially astute seller who knows how to run a disciplined Enterprise sales process, understands complex buying journeys, and enjoys building something meaningful in a high-growth environment.

What you’ll be doing

• Owning the full sales cycle across Enterprise and mid-market accounts.
• Building and progressing a strong, predictable pipeline through consistent outbound campaigns, partner engagement, and structured qualification.
• Running high-quality discovery processes and shaping compelling value propositions aligned to risk, wellbeing, and commercial outcomes.
• Navigating multi-stakeholder buying groups and moving deals forward with clarity, pace, and strong commercial judgement.
• Developing persuasive proposals, negotiating confidently, and closing with discipline.
• Maintaining accurate forecasting, CRM hygiene, and structured deal management.
• Partnering with Solutions, Marketing and Customer Success to strengthen opportunities and ensuring a smooth handover, post-sale.

The ideal person brings:

• A results-driven approach and a genuine hunger to win.
• Strong presence and existing relationships with senior stakeholders
• Curiosity and the ability to understand complex operational challenges.
• Resilience, structure, and energy in a scale-up environment.
• The ability to work autonomously whilst contributing to a supportive team-selling culture.

What we’re looking for

• Significant experience in full-cycle B2B SaaS sales, with a demonstrable track record of exceeding targets.
• A proven ability to identify, influence and maintain key executive stakeholders across the C-Suite.
• A demonstrable track record of engaging and onboarding Enterprise clients within our focus industries: retail, public sector, transport, and/or logistics.
• Ability to develop and execute on sales strategies aligned with company objectives and UK market opportunities.
• A Challenger mindset and approach to sales. You’ll be comfortable pushing customers to rethink what they are doing and why, and will be able to promote Sonder’s unique early-intervention offering over traditional reactive benefits, resulting in identification of new opportunities for growth.
• Comfortable with longer, more complex cycles and senior stakeholder engagement across HR, Wellbeing, Safety, and Procurement.
• Confident analysing data, using CRM tools, and prioritising accounts with intent.
• Ability to articulate value and ROI clearly, tailoring messages appropriately for C-suite and functional leaders.
• Bias for action, calling out risks and improvement opportunities, rolling up your sleeves and owning outcomes.

Highly regarded

• Experience selling Health Tech, HR Tech, or navigating UK broker and partnership networks would be highly advantageous.
• Exposure to Challenger, MEDDPICC, or other proven Sales methodologies.
• Experience selling into UK HR, risk, health, safety, or wellbeing functions.
• Bachelor’s degree or equivalent experience.

Eligibility

• Full right to work in the UK.
• Located within commuting distance of Central London and able to work 3+ days per week from our office in Liverpool Street.

Why join Sonder

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people’s lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and work from home flexibility, empowering you to optimise your productivity and work-life balance.
• 25 days annual leave plus public holidays
• Our employees and their families get free access to the Sonder app with 24/7 support.
• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.
• 2 days of study leave to invest in your professional growth.
• Employee Share Option Plan (ESOP) – share in Sonder’s success.
• ​​Access £125 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs.
• Volunteer leave - 2 days per year to participate in meaningful causes and contribute back to the community.

Sonder is for Everyone

At Sonder, we are committed to fostering a workplace that reflects the rich diversity of the communities we serve. Our members come from all backgrounds, and we know that a diverse team helps us better understand and support their needs. We encourage applications from people of all ages, abilities, cultural backgrounds, gender identities, sexual orientations, and religious beliefs. We are proud to be an inclusive employer and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. We are an equal opportunity employer and all hiring decisions are based on merit, capability, and alignment with the role.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and DBS check.

#LI-Hybrid

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

The Executive Assistant as Sonder is a key partner to the CEO, providing reliable and professional support to ensure time, priorities, and operations are managed efficiently. You will also support the wider Executive Team, coordinating critical tasks and reducing administrative load to help leaders focus on what matters most.

To succeed in this role, you’ll bring deep experience supporting senior executives, exceptional attention to detail, and the ability to stay composed under pressure. You’ll be highly proficient in Google Workspace, confident in preparing polished board-level presentations, and comfortable using modern tools, including AI, to deliver efficient, high-quality outcomes.

What you’ll be doing

• Manage and optimise complex calendars, balancing competing priorities across the CEO and Executive Team.
• Coordinate high-stakes meetings, board sessions, investor interactions, and external engagements with precision.
• Draft, edit, and refine executive communications, reports, and board-level presentations to the highest professional standard.
• Anticipate challenges, resolve scheduling conflicts, and streamline workflows to maximise executive efficiency.
• Plan and execute domestic and international travel and events, ensuring seamless itineraries and logistics.
• Leverage digital and AI tools to enhance research, automate tasks, and deliver efficient, data-driven outputs.
• Uphold absolute discretion in handling sensitive matters and confidential information.
• Provide personal support to the CEO, ensuring professional and personal commitments are coordinated effectively.

Who are we looking for?

The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

What you bring to the team;

• 10+ years of experience supporting C-suite leaders, with expertise across calendar management, executive communications, and board engagement.
• Proven ability to deliver professional support to CEOs and senior executives while also balancing personal assistance with discretion and care.
• Experience providing coordination and operational support to Executive Teams, helping them focus on strategic initiatives.
• Advanced proficiency with Google Workspace, PowerPoint, and modern productivity platforms, plus demonstrated use of AI tools to drive efficiency and quality.
• Exceptional written and verbal communication, producing concise and compelling outputs for board, investor, and external audiences.
• A proactive, solutions-oriented mindset, anticipating needs, identifying improvements, and acting before being asked.
• High resilience and adaptability, thriving under pressure and navigating shifting priorities with composure.
• A collaborative, trusted partner approach, with the judgment and discretion to manage sensitive information and complex dynamics.
  
  

Why join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people’s lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and work from home flexibility, empowering you to optimise your productivity and work-life balance.
• Our employees and their families get free access to the Sonder app with 24/7 support.
• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.
• 2 days of study leave to invest in your professional growth.
• Employee Share Option Plan (ESOP) – share in Sonder’s success.
• Salary Packaging and novated leasing .
• ​​Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs.
• Free coffee 
• Dog-friendly office in our Sydney HQ
• Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community.

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

At Sonder, we are committed to fostering a workplace that reflects the rich diversity of the communities we serve. Our members come from all backgrounds, and we know that a diverse team helps us better understand and support their needs. We encourage applications from people of all ages, abilities, cultural backgrounds, gender identities, sexual orientations, and religious beliefs. We are proud to be an inclusive employer and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. We are an equal opportunity employer and all hiring decisions are based on merit, capability, and alignment with the role.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and Working With Children Check.

#LI-Hybrid 

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder! 

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale. Our impact and scale: 1,000,000+ members across multiple countries 200+ team members, plus an extensive network of on-the-ground responders If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

We are looking for a high-impact Chief of Staff to serve as the strategic partner and "force multiplier" for our CEO. You aren't just an "administrator"; you are a strategic architect who understands that scaling a global health-tech company requires a seamless blend of operational rigour, commercial acumen, and navigating complex regulatory landscapes.

This role is for you if you are a master problem-solver who thrives in ambiguity, takes full ownership of high-stakes projects, and can pivot from board-level strategy to granular operational execution. You’ll need to be highly adaptable and resilient, comfortable with shifting priorities and rapid iteration as we continue our fast-paced global growth.

What You'll Be Doing

• Strategic Architecture: Partner directly with the CEO to develop and land growth opportunities, including new products, GTM motions, and international market entry.

• Bridge the Gap: Facilitate seamless communication between the CEO and the Executive/Senior Leadership Teams, ensuring absolute alignment on key initiatives and strategic trade-offs.

• Regulatory Leadership: Lead Sonder’s government affairs and regulatory strategy, positioning us as a leader in the responsible use of AI, digital health, and clinical governance.

• CEO Enablement: Act as a trusted extension of the CEO—accompanying them on domestic and international travel, preparing high-stakes board and investor materials, and ensuring they are briefed for every critical engagement.

• Special Projects & Innovation: Oversee "vanguard" projects that don't yet have a natural home in the business, monitoring advancements in AI and emerging tech to ensure Sonder remains at the cutting edge.

• Operational Agility: Transform complex strategies into clear frameworks and actionable choices, providing the insights needed to solve the business's most difficult scaling challenges.

What You'll Bring to the Team 

• Strategic Versatility: 5+ years in management consulting or a similar high-growth strategy role (or 3+ years for qualified medical practitioners moving into commercial leadership).

• Commercial & Financial Edge: A deep grasp of business strategy and finance. You don't just "manage" tasks; you understand the "why" behind every commercial decision and its impact on the bottom line.

• Regulatory Proficiency: Experience engaging with health regulators, government stakeholders, or policy discussions. You know how to translate evolving AI and digital health policies into a competitive advantage.

• Deep Leadership Knowledge: Strong grasp of executive communication and stakeholder management. You are an expert at synthesizing complex information into clarity and remain composed under extreme pressure.

• Product & Member Mindset: You are obsessed with the member experience and ensuring our clinical and technological innovations drive real value in the real world.

• Bonus Points: * Master’s degree in Business Strategy or Executive Leadership.

  • Prior experience in a venture-backed SaaS or Health-Tech startup.

  • Active network within government or digital health policy circles.

Why join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people’s lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and 2 days work from home flexibility, empowering you to optimise your productivity and work-life balance.
• Our employees and their families get free access to the Sonder app with 24/7 support.
• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.
• 2 days of study leave to invest in your professional growth.
• Employee Share Option Plan (ESOP) – share in Sonder’s success.
• Salary Packaging and novated leasing .
• ​​Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs.
• Dog-friendly office in our Sydney HQ
• Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community.

Sonder is for Everyone

At Sonder, we are committed to fostering a workplace that reflects the rich diversity of the communities we serve. Our members come from all backgrounds, and we know that a diverse team helps us better understand and support their needs. We encourage applications from people of all ages, abilities, cultural backgrounds, gender identities, sexual orientations, and religious beliefs. We are proud to be an inclusive employer and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. We are an equal opportunity employer and all hiring decisions are based on merit, capability, and alignment with the role.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and Working With Children Check.

#LI-Hybrid 

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

The Workplace Injury Management Nurse plays a vital role in Sonder’s proactive and responsive approach to managing injuries and illnesses sustained in the workplace. Operating within a telehealth model,this role is responsible for the clinical triage, assessment, coordination, and ongoing management of members who have sustained a workplace injury or illness.

This role ensures members are promptly connected to the most appropriate care pathways based on their clinical needs and customer entitlements. In addition to providing advice and support, the Nurse acts as a liaison between the injured member, healthcare providers, and employer representatives to ensure timely, person-centred, and effective care.

What you’ll be doing

• Conduct telehealth-based clinical triage and assessment of workplace injuries and illnesses.
• Provide evidence-informed advice and support to injured members, including first aid recommendations and escalation guidance.
• Determine eligibility and refer members to appropriate treatment providers and support services aligned with customer contracts and clinical needs.
• Coordinate and oversee case management, ensuring continuity of care and consistent follow-up with members.
• Maintain accurate and up-to-date documentation within internal health record systems (Healthcloud). 
• Act as the primary point of contact for all parties involved in the injury management process, including employers, members, and healthcare providers.
• Monitor recovery progress through shared reports and provide timely interventions or adjustments to care plans as needed.
• Collaborate with internal teams (e.g. Clinical, Customer Success, Safety) to support best practice service delivery.
• Contribute to continuous improvement initiatives and uphold compliance with relevant workplace health and safety legislation and clinical governance frameworks.

Who are we looking for?

The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

What you bring to the team;

• Bachelor of Nursing/BSc(Hons) minimum.
• Current registration with AHPRA without restrictions (Australia)
• Triage experience. - desirable but not essential 
• Five + years of nursing experience including:
  • Experience in occupational health nursing or a related field
  • Experience operating within the Workplace Injury Management and strong understanding of Workers Compensation Act 1998 
  • Current working knowledge of Injury Management processes and regulations within the scheme.
  • Certification in ‘Return to Work Coordinator’ or similar 

Why join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people’s lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and work from home flexibility, empowering you to optimise your productivity and work-life balance.
• Gain free access to the Sonder app for you and your family, offering 24/7 on-demand support for health, wellbeing, and safety.
• $1000 annual contribution as part of your development plan + 2 days of study leave
• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.
• Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder’s success. 
• Salary packaging novated leasing.
• ​​Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs.
• Free coffee on Tuesdays and catered lunch on Thursdays.
• Team social fund to connect with your team, plus monthly company wide social events. 
• Dog-friendly office. 
• Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community.

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

Sonder is committed to creating an inclusive and diverse workplace for everyone. We offer equal opportunities to all, regardless of race, gender, age, disability, political beliefs, sexual orientation, or any protected status. All qualified applicants are encouraged to apply and join us in fostering a respectful and empowering environment. #Li-Hybrid

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our Impact And Scale

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About The Role

Reporting to the Head of Enterprise, this role’s core purpose is to build a quality pipeline for Sonder’s sales teams across both direct and partner-led channels.

This is a standalone Business Development role embedded within the Sales & Partnerships team. The successful candidate will take ownership of outbound strategy and partner-sourced lead development, working closely with Account Executives and our existing Insurance and HR consulting partners to identify and mature new pipeline opportunities.

Beyond traditional outbound prospecting, this role will play a critical part in strengthening Sonder’s sales & co-sell partner ecosystem, particularly:

• Insurance partners who co-invest in Sonder licences to reduce workers compensation and mental health claims
• HR consulting partners who recommend Sonder to their client base to improve employee health, safety and wellbeing outcomes

This is an opportunity for a highly driven self-starter to design, execute and continuously optimise a repeatable pipeline engine across direct and partner channels. We're looking for a professional with the grit to become an integral part in developing Sonder’s sales pipeline using digital and non-digital tools to engage potential clients across a variety of industries and partners, communicating how Sonder’s solutions can add value to their business. 

Your day to day activities include:

• Meeting and exceeding sales goals and targets (“100% hunting role”)
• Building out a comprehensive & repeatable outbound sales motion to generate new leads; from initial touchpoint to sales qualified lead conversion
• Pipeline Generation - Creating, planning & executing outbound sales campaigns; focused on lead generation & qualification to drive new business with social, calls and emails 
• Documenting prospect conversations and updates in Hubspot with clear and concise notes
• Converting sales ready leads to the sales team for further follow up
• Utilising all social & professional channels & tools to research and engage with prospects
• Measuring activities & performance across all outbound sales campaigns
• Working effectively in a team environment to support achievement of sales goals and deliver on prospect engagement
• Strategic planning - Aligning both Sonder and partner activities with new business development outcomes & enablement to help partners sell Sonder
• Relationship nurturing - Developing long-term, collaborative relationships, internally & with partners

Partner-Sourced Pipeline Development

• Working closely with the Head of Partnerships to identify co-sell opportunities within insurance and HR consultant partner networks
• Engaging partner relationship managers to identify target accounts and shared opportunities
• Supporting partners with outreach strategies, campaign coordination and prospect engagement
• Helping foster strong working relationships with partner stakeholders to increase leads and pipeline contribution
• Tracking and reporting on partner-sourced pipeline performance

Cross-Functional Collaboration

• Partnering with Account Executives on industry-focused & product sales-play campaigns and target account strategies
• Contributing to account based marketing (ABM) initiatives
• Providing market and prospect insights back to Sales, Marketing and Partnerships
• Supporting customer roundtables, industry events and partner initiatives where relevant

Who are we looking for? 

• A tertiary education in Business, Marketing, Communications or equivalent experience
• 1-2 years experience in a SDR/Business development role or similar
• Experience with Hubspot (or other relevant CRMs)
• Up-to-date with the latest technologies and best practices in inbound/outbound sales
• A resilient individual with a strong sense of curiosity to drive continuous learning of our customers, their challenges and the wider marketplace. 
• An energetic, self-starter who thrives on seeking continual improvement and who works seamlessly across team
• Excellent verbal/phone and written communication skills
• Experience working with channel or partner-led sales motions (highly desirable)

Personal Attributes

• Self-starter who thrives in a standalone role
• Highly organised and structured
• Strong commercial curiosity
• Resilient and goal-driven
• Confident engaging cross-functional stakeholders
• Excellent written and verbal communication skills
• Comfortable working across both direct and partner channels

This role requires someone who can operate independently, take initiative and continuously refine how pipeline is generated, rather than relying on established scripts or large team support.

What can we offer you?

You will work with a collaborative, vibrant and passionate team of experienced professionals, inside and outside of the Strategy and Growth team and as we continue to grow, there will be plenty of development opportunities. You will be provided with all the tools in order for you to succeed including sales navigator and hubspot

• Modern offices based in Waterloo
• Uber For Business account
• Flexible work arrangements 
• Induction and onboarding designed to make you succeed in your new role
• Catered lunches 
• Social events and clubs
• Bring your dog to work 
• Stocked kitchen with access to all the snacks you need

Join Sonder’s innovative movement and feel empowered everyday knowing you are contributing to making the world a safer place. 

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check

Apply now for a confidential conversation.

#LI-Hybrid

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

As Sonder’s Product Marketing Lead, you’ll lead Sonder’s go-to-market (GTM) strategy for new and existing products and solutions. Reporting to the Head of Marketing, you’ll connect the dots between customer needs, market insights, and Sonder’s evolving product suite — shaping positioning, messaging, and launch strategies that drive growth and differentiation. This is a highly cross-functional and strategic role, working closely with teams across Product, Growth and Commercial to bring new features and solutions to market, ensure internal teams are enabled with the right tools and narratives, and craft clear, compelling stories that connect Sonder’s capabilities to customer value and business outcomes.

What you’ll be doing

You’ll lead end-to-end go-to-market (GTM) strategy and execution for new and existing products and solutions — defining how Sonder is positioned, communicated, and brought to market.

• Develop and own product positioning, messaging, and value propositions across solution pillars.
• Lead GTM planning and execution for product and solution launches.
• Translate customer insights and market trends into actionable strategies.
• Partner with Product and Commercial teams to align product releases with business goals.
• Collaborate with Creative and Growth teams to develop launch assets and campaigns.
• Support thought leadership initiatives and case studies that strengthen Sonder’s market presence.
• Measure and optimise GTM performance, using data to refine strategy and impact.

Who are we looking for?

We’re looking for a strategic, hands-on product marketer. You’ll succeed in this role if you love translating complexity into clarity, building narratives that inspire, and driving alignment across diverse teams.

What you bring to the team:

• 5+ years’ experience in product marketing, solution marketing, or go-to-market strategy roles.
• Proven track record launching and scaling SaaS products or digital solutions.
• Strong communicator with exceptional storytelling and copywriting skills.
• Ability to turn product features into compelling, customer-centric value propositions.
• Experience partnering cross-functionally with Product, Sales, and Growth teams.
• Analytical mindset with a data-driven approach to market insights and performance.
• Comfortable navigating ambiguity and balancing strategy with execution.
• Passion for meaningful work that improves people’s safety, wellbeing, and performance.

Why join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people’s lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and 2 days work from home flexibility, empowering you to optimise your productivity and work-life balance.
• Our employees and their families get free access to the Sonder app with 24/7 support.
• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.
• 2 days of study leave to invest in your professional growth.
• Employee Share Option Plan (ESOP) – share in Sonder’s success.
• Salary Packaging and novated leasing .
• ​​Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs.
• Dog-friendly office in our Sydney HQ
• Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community.

Sonder is for Everyone

At Sonder, we are committed to fostering a workplace that reflects the rich diversity of the communities we serve. Our members come from all backgrounds, and we know that a diverse team helps us better understand and support their needs. We encourage applications from people of all ages, abilities, cultural backgrounds, gender identities, sexual orientations, and religious beliefs. We are proud to be an inclusive employer and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. We are an equal opportunity employer and all hiring decisions are based on merit, capability, and alignment with the role.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and Working With Children Check.

#LI-Hybrid 

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

At the heart of our operation is our Response Network of Sonder Responders who provide in-person support to our members who need help, when they need it, in coordination with our Support Centre. Serving and former workers from within the identified industries are eligible to apply, as there is plenty of flexibility to enjoy your work-life balance with your on-call capacity.

Ideally based in, or around Wellington, New Zealand.

You’ll be a part of the Sonder Responders Network employed in a casual capacity.

Sonder Responders work a flexible, 24-hour on-call roster, and this is an exciting opportunity for the right people to build and expand the network in New Zealand from the ground level. Your experience in decision-making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role. You will be free to nominate your hours of availability and will be generously compensated with remuneration for both on-call availability, when required, and incident response.

You will also, when required, assist the Response Network Manager to:

• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
• Nurture partnership relations, engagement and training
• Provide input to operational procedures and network management
• Conduct emergency and non-emergency support responses as required to support the network of responders in your area

Who are we looking for?

We’re seeking experienced individuals from the military, law enforcement, mental health sector or emergency services industries who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

 You will have:

• Recent or current experience in Australia within emergency services, military and/or security-related work and a strong network of contacts in the local area
• High level of self-awareness, motivation, and self-management
• Ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity
• Ability to work a flexible, on-call roster

 Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC.  If you have recently obtained these clearances, please indicate this in your application.

For any enquiries, or to arrange a confidential conversation, please contact nigel.tainui@sonder.io

#LI-Onsite

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

At the heart of our operation is our Response Network of Sonder Responders who provide in-person support to our members who need help, when they need it, in coordination with our Support Centre. Serving and former workers from within the identified industries are eligible to apply, as there is plenty of flexibility to enjoy your work-life balance with your on-call capacity.

Ideally based in, or around, Darwin  you’ll be a part of the Sonder Responders Network employed in a casual capacity.

Sonder Responders work a flexible, 24-hour on-call roster, and this is an exciting opportunity for the right people to build and expand the network in Australia from the ground level. Your experience in decision-making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role. You will be free to nominate your hours of availability and will be generously compensated with remuneration for both on-call availability, when required, and incident response.

You will also, when required, assist the Response Network Manager to:

• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
• Nurture partnership relations, engagement and training
• Provide input to operational procedures and network management
• Conduct emergency and non-emergency support responses as required to support the network of responders in your area

Who are we looking for?

We’re seeking experienced individuals from the military, law enforcement, mental health sector or emergency services industries who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

You will have:

• Recent or current experience in Australia within emergency services, military and/or security-related work and a strong network of contacts in the local area
• High level of self-awareness, motivation, and self-management
• Ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity
• Ability to work a flexible, on-call roster

If this sounds like the role for you, apply now and join our journey to make personal safety accessible to everyone.

Please note; due to the nature of our work, all successful candidates are required to complete a National Police Check and Working with Children’s Check. If you have recently obtained these clearances, please indicate this in your application.

For any enquiries, or to arrange a confidential conversation, please contact dave@sonder.io

#LI-Onsite 

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

At the heart of our operation is our Response Network of Sonder Responders who provide in-person support to our members who need help, when they need it, in coordination with our Support Centre. 

Serving and former workers from within the identified industries are eligible to apply, as there is plenty of flexibility to enjoy your work-life balance with your on-call capacity.

You’ll be a part of the Sonder Responders Network employed in a casual capacity.

Sonder Responders work a flexible, 24-hour on-call roster, and this is an exciting opportunity for the right people to build and expand the network in Australia from the ground level. Your experience in decision-making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role. You will be free to nominate your hours of availability and will be generously compensated with remuneration for both on-call availability, when required, and incident response.

 You will also, when required, assist the Response Network Manager to:

• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
• Nurture partnership relations, engagement and training
• Provide input to operational procedures and network management
• Conduct emergency and non-emergency support responses as required to support the network of responders in your area

Who are we looking for?

We’re seeking experienced individuals from the military, law enforcement, mental health sector or emergency services industries who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

 You will have:

• Recent or current experience in Australia within emergency services, military and/or security-related work and a strong network of contacts in the local area
• High level of self-awareness, motivation, and self-management
• Ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity
• Ability to work a flexible, on-call roster

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC.  If you have recently obtained these clearances, please indicate this in your application.

For any enquiries, or to arrange a confidential conversation, please contact kate.mackay@sonder.io

#LI-DNI 

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

At the heart of our operation is our Response Network of Sonder Responders who provide in-person support to our members who need help, when they need it, in coordination with our Support Centre. 

Serving and former workers from within the identified industries are eligible to apply, as there is plenty of flexibility to enjoy your work-life balance with your on-call capacity.

You’ll be a part of the Sonder Responders Network employed in a casual capacity.

Sonder Responders work a flexible, 24-hour on-call roster, and this is an exciting opportunity for the right people to build and expand the network in Australia from the ground level. Your experience in decision-making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role. You will be free to nominate your hours of availability and will be generously compensated with remuneration for both on-call availability, when required, and incident response.

 You will also, when required, assist the Response Network Manager to:

• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
• Nurture partnership relations, engagement and training
• Provide input to operational procedures and network management
• Conduct emergency and non-emergency support responses as required to support the network of responders in your area

Who are we looking for?

We’re seeking experienced individuals from the military, law enforcement, mental health sector or emergency services industries who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

 You will have:

• Recent or current experience in Australia within emergency services, military and/or security-related work and a strong network of contacts in the local area
• High level of self-awareness, motivation, and self-management
• Ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity
• Ability to work a flexible, on-call roster

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC.  If you have recently obtained these clearances, please indicate this in your application.

For any enquiries, or to arrange a confidential conversation, please contact kate.mackay@sonder.io

 #LI-Onsite

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

At the heart of our operation is our Response Network of Sonder Responders who provide in-person support to our members who need help, when they need it, in coordination with our Support Centre. 

Serving and former workers from within the identified industries are eligible to apply, as there is plenty of flexibility to enjoy your work-life balance with your on-call capacity.

You’ll be a part of the Sonder Responders Network employed in a casual capacity.

Sonder Responders work a flexible, 24-hour on-call roster, and this is an exciting opportunity for the right people to build and expand the network in Australia from the ground level. Your experience in decision-making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role. You will be free to nominate your hours of availability and will be generously compensated with remuneration for both on-call availability, when required, and incident response.

 You will also, when required, assist the Response Network Manager to:

• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
• Nurture partnership relations, engagement and training
• Provide input to operational procedures and network management
• Conduct emergency and non-emergency support responses as required to support the network of responders in your area

Who are we looking for?

We’re seeking experienced individuals from the military, law enforcement, mental health sector or emergency services industries who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

 You will have:

• Recent or current experience in Australia within emergency services, military and/or security-related work and a strong network of contacts in the local area
• High level of self-awareness, motivation, and self-management
• Ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity
• Ability to work a flexible, on-call roster

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC.  If you have recently obtained these clearances, please indicate this in your application.

For any enquiries, or to arrange a confidential conversation, please contact kate.mackay@sonder.io

 #LI-Onsite

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

At the heart of our operation is our Response Network of Sonder Responders who provide in-person support to our members who need help, when they need it, in coordination with our Support Centre. 

Serving and former workers from within the identified industries are eligible to apply, as there is plenty of flexibility to enjoy your work-life balance with your on-call capacity.

You’ll be a part of the Sonder Responders Network employed in a casual capacity.

Sonder Responders work a flexible, 24-hour on-call roster, and this is an exciting opportunity for the right people to build and expand the network in Australia from the ground level. Your experience in decision-making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role. You will be free to nominate your hours of availability and will be generously compensated with remuneration for both on-call availability, when required, and incident response.

 You will also, when required, assist the Response Network Manager to:

• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
• Nurture partnership relations, engagement and training
• Provide input to operational procedures and network management
• Conduct emergency and non-emergency support responses as required to support the network of responders in your area

Who are we looking for?

We’re seeking experienced individuals from the military, law enforcement, mental health sector or emergency services industries who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

 You will have:

• Recent or current experience in Australia within emergency services, military and/or security-related work and a strong network of contacts in the local area
• High level of self-awareness, motivation, and self-management
• Ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity
• Ability to work a flexible, on-call roster

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC.  If you have recently obtained these clearances, please indicate this in your application.

For any enquiries, or to arrange a confidential conversation, please contact kate.mackay@sonder.io

 #LI-Onsite

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

At the heart of our operation is our Response Network of Sonder Responders who provide in-person support to our members who need help, when they need it, in coordination with our Support Centre. 

Serving and former workers from within the identified industries are eligible to apply, as there is plenty of flexibility to enjoy your work-life balance with your on-call capacity.

You’ll be a part of the Sonder Responders Network employed in a casual capacity.

Sonder Responders work a flexible, 24-hour on-call roster, and this is an exciting opportunity for the right people to build and expand the network in Australia from the ground level. Your experience in decision-making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role. You will be free to nominate your hours of availability and will be generously compensated with remuneration for both on-call availability, when required, and incident response.

 You will also, when required, assist the Response Network Manager to:

• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
• Nurture partnership relations, engagement and training
• Provide input to operational procedures and network management
• Conduct emergency and non-emergency support responses as required to support the network of responders in your area

Who are we looking for?

We’re seeking experienced individuals from the military, law enforcement, mental health sector or emergency services industries who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

 You will have:

• Recent or current experience in Australia within emergency services, military and/or security-related work and a strong network of contacts in the local area
• High level of self-awareness, motivation, and self-management
• Ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity
• Ability to work a flexible, on-call roster

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC.  If you have recently obtained these clearances, please indicate this in your application.

For any enquiries, or to arrange a confidential conversation, please contact kate.mackay@sonder.io

 #LI-Onsite

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

At the heart of our operation is our Response Network of Sonder Responders who provide in-person support to our members who need help, when they need it, in coordination with our Support Centre. 

Serving and former workers from within the identified industries are eligible to apply, as there is plenty of flexibility to enjoy your work-life balance with your on-call capacity.

You’ll be a part of the Sonder Responders Network employed in a casual capacity.

Sonder Responders work a flexible, 24-hour on-call roster, and this is an exciting opportunity for the right people to build and expand the network in Australia from the ground level. Your experience in decision-making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role. You will be free to nominate your hours of availability and will be generously compensated with remuneration for both on-call availability, when required, and incident response.

 You will also, when required, assist the Response Network Manager to:

• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
• Nurture partnership relations, engagement and training
• Provide input to operational procedures and network management
• Conduct emergency and non-emergency support responses as required to support the network of responders in your area

Who are we looking for?

We’re seeking experienced individuals from the military, law enforcement, mental health sector or emergency services industries who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

 You will have:

• Recent or current experience in Australia within emergency services, military and/or security-related work and a strong network of contacts in the local area
• High level of self-awareness, motivation, and self-management
• Ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity
• Ability to work a flexible, on-call roster

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC.  If you have recently obtained these clearances, please indicate this in your application.

For any enquiries, or to arrange a confidential conversation, please contact kate.mackay@sonder.io 

#LI-DNI 

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

At the heart of our operation is our Response Network of Sonder Responders who provide in-person support to our members who need help, when they need it, in coordination with our Support Centre. 

Serving and former workers from within the identified industries are eligible to apply, as there is plenty of flexibility to enjoy your work-life balance with your on-call capacity.

You’ll be a part of the Sonder Responders Network employed in a casual capacity.

Sonder Responders work a flexible, 24-hour on-call roster, and this is an exciting opportunity for the right people to build and expand the network in Australia from the ground level. Your experience in decision-making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role. You will be free to nominate your hours of availability and will be generously compensated with remuneration for both on-call availability, when required, and incident response.

 You will also, when required, assist the Response Network Manager to:

• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
• Nurture partnership relations, engagement and training
• Provide input to operational procedures and network management
• Conduct emergency and non-emergency support responses as required to support the network of responders in your area

Who are we looking for?

We’re seeking experienced individuals from the military, law enforcement, mental health sector or emergency services industries who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

 You will have:

• Recent or current experience in Australia within emergency services, military and/or security-related work and a strong network of contacts in the local area
• High level of self-awareness, motivation, and self-management
• Ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity
• Ability to work a flexible, on-call roster

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC.  If you have recently obtained these clearances, please indicate this in your application.

For any enquiries, or to arrange a confidential conversation, please contact kate.mackay@sonder.io

 #LI-Onsite

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

At the heart of our operation is our Response Network of Sonder Responders who provide in-person support to our members who need help, when they need it, in coordination with our Support Centre. 

Serving and former workers from within the identified industries are eligible to apply, as there is plenty of flexibility to enjoy your work-life balance with your on-call capacity.

You will be a part of the Sonder Responders Network employed in a casual capacity.

Sonder Responders work a flexible, 24-hour on-call roster, and this is an exciting opportunity for the right people to build and expand the network in Australia from the ground level. Your experience in decision-making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role. You will be free to nominate your hours of availability and will be generously compensated with remuneration for both on-call availability, when required, and incident response.

 You will also, when required, assist the Response Network Manager to:

• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
• Nurture partnership relations, engagement and training
• Provide input to operational procedures and network management
• Conduct emergency and non-emergency support responses as required to support the network of responders in your area

Who are we looking for?

We’re seeking experienced individuals from the military, law enforcement, mental health sector or emergency services industries who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

 You will have:

• Recent or current experience in Australia within emergency services, military and/or security-related work and a strong network of contacts in the local area
• High level of self-awareness, motivation, and self-management
• Ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity
• Ability to work a flexible, on-call roster

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC.  If you have recently obtained these clearances, please indicate this in your application.

For any enquiries, or to arrange a confidential conversation, please contact kate.mackay@sonder.io 

 #LI-Onsite

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

At the heart of our operation is our Response Network of Sonder Responders who provide in-person support to our members who need help, when they need it, in coordination with our Support Centre. 

Ideally based in, or around: 

• Melbourne

Serving and former workers from within the identified industries are eligible to apply, as there is plenty of flexibility to enjoy your work-life balance with your on-call capacity.

You’ll be a part of the Sonder Responders Network employed in a casual capacity.

Sonder Responders work a flexible, 24-hour on-call roster, and this is an exciting opportunity for the right people to build and expand the network in Australia from the ground level. Your experience in decision-making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role. You will be free to nominate your hours of availability and will be generously compensated with remuneration for both on-call availability, when required, and incident response.

 You will also, when required, assist the Response Network Manager to:

• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
• Nurture partnership relations, engagement and training
• Provide input to operational procedures and network management
• Conduct emergency and non-emergency support responses as required to support the network of responders in your area

Who are we looking for?

We’re seeking experienced individuals from the military, law enforcement, mental health sector or emergency services industries who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

 You will have:

• Recent or current experience in Australia within emergency services, military and/or security-related work and a strong network of contacts in the local area
• High level of self-awareness, motivation, and self-management
• Ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity
• Ability to work a flexible, on-call roster

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC.  If you have recently obtained these clearances, please indicate this in your application.

For any enquiries, or to arrange a confidential conversation, please contact kate.mackay@sonder.io

 #LI-Onsite

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

The role:

Sonder is a 24/7 safety and wellbeing service provider. At the heart of our operation is our Response Network of Sonder Responders who provide in-person support to our members who need help, when they need it, in coordination with our Support Centre.

Serving and former workers from within the identified industries are eligible to apply, as there is plenty of flexibility to enjoy your work-life balance with your on-call capacity.

• Ideally based in, or around Canberra you will be a part of the Sonder Responders Network employed in a casual capacity.

Sonder Responders work a flexible, 24-hour on-call roster, and this is an exciting opportunity for the right people to build and expand the network in Australia from the ground level. Your experience in decision making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role. You will be free to nominate your hours of availability and will be generously compensated with remuneration for both on-call availability, when required, and incident response.

You will also, when required, assist the Area Manager to:

• Recruit, train and manage Sonder’s critical incident response capability within your area
• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed nurture partnership relations, engagement and training
• Provide input to operational procedures and network management
• Conduct emergency and non-emergency support responses as required to support the network of responders in your area

Who are we looking for?

We’re seeking experienced individuals from the military, law enforcement, mental health sector or emergency services industries who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

You will have:

• Recent or current experience in Australia within emergency services, military and/or security-related work and a strong network of contacts in the local area
• High level of self-awareness, motivation, and self-management.
• Ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity.
• Ability to work a flexible, on-call roster.

 If this sounds like the role for you, apply now and join our journey to make personal safety accessible to everyone.

 Please note; due to the nature of our work, all successful candidates are required to complete a National Police Check and Working with Children’s Check.  If you have recently obtained these clearances, please indicate this in your application.

For any enquiries, or to arrange a confidential conversation, please contact kate.mackay@sonder.io

#LI-Onsite

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

At the heart of our operation is our Response Network of Sonder Responders who provide in-person support to our members who need help, when they need it, in coordination with our Support Centre. Serving and former workers from within the identified industries are eligible to apply, as there is plenty of flexibility to enjoy your work-life balance with your on-call capacity.

Ideally based in, or around, Adelaide City you’ll be a part of the Sonder Responders Network employed in a casual capacity.

Sonder Responders work a flexible roster, and this is an exciting opportunity for the right people to build and expand the network in Australia from the ground level. Your experience in decision-making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role. You will be free to nominate your hours of availability and will be generously compensated with remuneration for both on-call availability, when required, and incident response.

 You will also, when required, assist the Response Network Manager to:

• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
• Nurture partnership relations, engagement and training
• Provide input to operational procedures and network management
• Conduct emergency and non-emergency support responses as required to support the network of responders in your area

Who are we looking for?

We’re seeking experienced individuals from the military, law enforcement, mental health sector or emergency services industries who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

You will have:

• Recent or current experience in Australia within emergency services, military and/or security-related work and a strong network of contacts in the local area
• High level of self-awareness, motivation, and self-management
• Ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity
• Ability to work a flexible, on-call roster

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC.  If you have recently obtained these clearances, please indicate this in your application.

For any enquiries, or to arrange a confidential conversation, please contact dave@sonder.io

#LI-Onsite 

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

At the heart of our operation is our Response Network of Sonder Responders who provide in-person support to our members who need help, when they need it, in coordination with our Support Centre. Serving and former workers from within the identified industries are eligible to apply, as there is plenty of flexibility to enjoy your work-life balance with your on-call capacity.

Ideally based in, or around: 

• Esperance

You’ll be a part of the Sonder Responders Network employed in a casual capacity.

 Sonder Responders work a flexible, 24-hour on-call roster, and this is an exciting opportunity for the right people to build and expand the network in Australia from the ground level. Your experience in decision-making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role. You will be free to nominate your hours of availability and will be generously compensated with remuneration for both on-call availability, when required, and incident response.

 You will also, when required, assist the Response Network Manager to:

• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
• Nurture partnership relations, engagement and training
• Provide input to operational procedures and network management
• Conduct emergency and non-emergency support responses as required to support the network of responders in your area

 Who are we looking for?

We’re seeking experienced individuals from the military, law enforcement, mental health sector or emergency services industries who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

 You will have:

• Recent or current experience in Australia within emergency services, military and/or security-related work and a strong network of contacts in the local area
• High level of self-awareness, motivation, and self-management
• Ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity
• Ability to work a flexible, on-call roster

 Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC.  If you have recently obtained these clearances, please indicate this in your application.

For any enquiries, or to arrange a confidential conversation, please contact dave@sonder.io

#LI-Onsite 

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

At the heart of our operation is our Response Network of Sonder Responders who provide in-person support to our members who need help, when they need it, in coordination with our Support Centre. Serving and former workers from within the identified industries are eligible to apply, as there is plenty of flexibility to enjoy your work-life balance with your on-call capacity.

Ideally based in, or around: 

• Albany

You’ll be a part of the Sonder Responders Network employed in a casual capacity.

 Sonder Responders work a flexible, 24-hour on-call roster, and this is an exciting opportunity for the right people to build and expand the network in Australia from the ground level. Your experience in decision-making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role. You will be free to nominate your hours of availability and will be generously compensated with remuneration for both on-call availability, when required, and incident response.

 You will also, when required, assist the Response Network Manager to:

• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
• Nurture partnership relations, engagement and training
• Provide input to operational procedures and network management
• Conduct emergency and non-emergency support responses as required to support the network of responders in your area

 Who are we looking for?

We’re seeking experienced individuals from the military, law enforcement, mental health sector or emergency services industries who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

 You will have:

• Recent or current experience in Australia within emergency services, military and/or security-related work and a strong network of contacts in the local area
• High level of self-awareness, motivation, and self-management
• Ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity
• Ability to work a flexible, on-call roster

 Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC.  If you have recently obtained these clearances, please indicate this in your application.

For any enquiries, or to arrange a confidential conversation, please contact dave@sonder.io

#LI-Onsite 

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

At the heart of our operation is our Response Network of Sonder Responders who provide in-person support to our members who need help, when they need it, in coordination with our Support Centre. Serving and former workers from within the identified industries are eligible to apply, as there is plenty of flexibility to enjoy your work-life balance with your on-call capacity.

Ideally based in, or around: 

• Margaret River

You’ll be a part of the Sonder Responders Network employed in a casual capacity.

 Sonder Responders work a flexible, 24-hour on-call roster, and this is an exciting opportunity for the right people to build and expand the network in Australia from the ground level. Your experience in decision-making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role. You will be free to nominate your hours of availability and will be generously compensated with remuneration for both on-call availability, when required, and incident response.

 You will also, when required, assist the Response Network Manager to:

• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
• Nurture partnership relations, engagement and training
• Provide input to operational procedures and network management
• Conduct emergency and non-emergency support responses as required to support the network of responders in your area

 Who are we looking for?

We’re seeking experienced individuals from the military, law enforcement, mental health sector or emergency services industries who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

 You will have:

• Recent or current experience in Australia within emergency services, military and/or security-related work and a strong network of contacts in the local area
• High level of self-awareness, motivation, and self-management
• Ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity
• Ability to work a flexible, on-call roster

 Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC.  If you have recently obtained these clearances, please indicate this in your application.

For any enquiries, or to arrange a confidential conversation, please contact dave@sonder.io

#LI-Onsite 

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

At the heart of our operation is our Response Network of Sonder Responders who provide in-person support to our members who need help, when they need it, in coordination with our Support Centre. Serving and former workers from within the identified industries are eligible to apply, as there is plenty of flexibility to enjoy your work-life balance with your on-call capacity.

Ideally based in, or around: 

• Perth

You’ll be a part of the Sonder Responders Network employed in a casual capacity.

 Sonder Responders work a flexible, 24-hour on-call roster, and this is an exciting opportunity for the right people to build and expand the network in Australia from the ground level. Your experience in decision-making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role. You will be free to nominate your hours of availability and will be generously compensated with remuneration for both on-call availability, when required, and incident response.

 You will also, when required, assist the Response Network Manager to:

• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
• Nurture partnership relations, engagement and training
• Provide input to operational procedures and network management
• Conduct emergency and non-emergency support responses as required to support the network of responders in your area

 Who are we looking for?

We’re seeking experienced individuals from the military, law enforcement, mental health sector or emergency services industries who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

 You will have:

• Recent or current experience in Australia within emergency services, military and/or security-related work and a strong network of contacts in the local area
• High level of self-awareness, motivation, and self-management
• Ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity
• Ability to work a flexible, on-call roster

 Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC.  If you have recently obtained these clearances, please indicate this in your application.

For any enquiries, or to arrange a confidential conversation, please contact dave@sonder.io

#LI-Onsite 

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

The role

At the heart of our operation is our Response Network of Sonder Responders . You'll be deployed to provide in person support to our members to support their wellbeing and mental health.  

We are seeking experienced mental health, emergency services and wellbeing professionals who are looking for casual employment. 

What you'll be doing

• Nurture partnership relations, engagement and training
• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
• Provide input to operational procedures and network management
• Conduct emergency and non-emergency support responses as required 
• Assist at customer events to support the understanding and use of Sonder

Your experience in decision making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role.

Who are we looking for?

We’re seeking experienced individuals from the mental health sector and emergency services who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

The ideal candidate is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

To be successful in this role, you should have;

• Recent or current experience in the UK within emergency services, mental health or wellbeing sector
• Demonstrated ability to manage a critical incident or potentially traumatic event
• Experience in working with CALD [Culturally and Linguistically Diverse] groups and vulnerable persons

Join Sonder’s innovative movement and feel empowered everyday knowing you are contributing to making the world a safer place.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and DBS check.

#LI-Onsite 

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

The role

At the heart of our operation is our Response Network of Sonder Responders . You'll be deployed to provide in person support to our members to support their wellbeing and mental health.  

We are seeking experienced mental health, emergency services and wellbeing professionals who are looking for casual employment. 

What you'll be doing

• Nurture partnership relations, engagement and training
• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
• Provide input to operational procedures and network management
• Conduct emergency and non-emergency support responses as required 
• Assist at customer events to support the understanding and use of Sonder

Your experience in decision making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role.

Who are we looking for?

We’re seeking experienced individuals from the mental health sector and emergency services who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

The ideal candidate is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

To be successful in this role, you should have;

• Recent or current experience in the UK within emergency services, mental health or wellbeing sector
• Demonstrated ability to manage a critical incident or potentially traumatic event
• Experience in working with CALD [Culturally and Linguistically Diverse] groups and vulnerable persons

Join Sonder’s innovative movement and feel empowered everyday knowing you are contributing to making the world a safer place.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and DBS check.

#LI-Onsite

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

The role

At the heart of our operation is our Response Network of Sonder Responders . You'll be deployed to provide in person support to our members to support their wellbeing and mental health.  

We are seeking experienced mental health, emergency services and wellbeing professionals who are looking for casual employment. 

What you'll be doing

• Nurture partnership relations, engagement and training
• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
• Provide input to operational procedures and network management
• Conduct emergency and non-emergency support responses as required 
• Assist at customer events to support the understanding and use of Sonder

Your experience in decision making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role.

Who are we looking for?

We’re seeking experienced individuals from the mental health sector and emergency services who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

The ideal candidate is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

To be successful in this role, you should have;

• Recent or current experience in the UK within emergency services, mental health or wellbeing sector
• Demonstrated ability to manage a critical incident or potentially traumatic event
• Experience in working with CALD [Culturally and Linguistically Diverse] groups and vulnerable persons

Join Sonder’s innovative movement and feel empowered everyday knowing you are contributing to making the world a safer place.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and DBS check.

#LI-Onsite

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

The role

At the heart of our operation is our Response Network of Sonder Responders . You'll be deployed to provide in person support to our members to support their wellbeing and mental health.  

We are seeking experienced mental health, emergency services and wellbeing professionals who are looking for casual employment. 

What you'll be doing

• Nurture partnership relations, engagement and training
• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
• Provide input to operational procedures and network management
• Conduct emergency and non-emergency support responses as required 
• Assist at customer events to support the understanding and use of Sonder

Your experience in decision making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role.

Who are we looking for?

We’re seeking experienced individuals from the mental health sector and emergency services who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

The ideal candidate is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

To be successful in this role, you should have;

• Recent or current experience in the UK within emergency services, mental health or wellbeing sector
• Demonstrated ability to manage a critical incident or potentially traumatic event
• Experience in working with CALD [Culturally and Linguistically Diverse] groups and vulnerable persons

Join Sonder’s innovative movement and feel empowered everyday knowing you are contributing to making the world a safer place.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and DBS check.

#LI-Onsite

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

The role

At the heart of our operation is our Response Network of Sonder Responders . You'll be deployed to provide in person support to our members to support their wellbeing and mental health.  

We are seeking experienced mental health, emergency services and wellbeing professionals who are looking for casual employment. 

What you'll be doing

• Nurture partnership relations, engagement and training
• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
• Provide input to operational procedures and network management
• Conduct emergency and non-emergency support responses as required 
• Assist at customer events to support the understanding and use of Sonder

Your experience in decision making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role.

Who are we looking for?

We’re seeking experienced individuals from the mental health sector and emergency services who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

The ideal candidate is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

To be successful in this role, you should have;

• Recent or current experience in the UK within emergency services, mental health or wellbeing sector
• Demonstrated ability to manage a critical incident or potentially traumatic event
• Experience in working with CALD [Culturally and Linguistically Diverse] groups and vulnerable persons

Join Sonder’s innovative movement and feel empowered everyday knowing you are contributing to making the world a safer place.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and DBS check.

#LI-Onsite

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

At the heart of our operation is our Response Network of Sonder Responders who provide in-person support to our members who need help, when they need it, in coordination with our Support Centre. Serving and former workers from within the identified industries are eligible to apply, as there is plenty of flexibility to enjoy your work-life balance with your on-call capacity.

Ideally based in, or around: 

• Hobart
• Launceston

You’ll be a part of the Sonder Responders Network employed in a casual capacity.

 Sonder Responders work a flexible, 24-hour on-call roster, and this is an exciting opportunity for the right people to build and expand the network in Australia from the ground level. Your experience in decision-making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role. You will be free to nominate your hours of availability and will be generously compensated with remuneration for both on-call availability, when required, and incident response.

 You will also, when required, assist the Response Network Manager to:

• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
• Nurture partnership relations, engagement and training
• Provide input to operational procedures and network management
• Conduct emergency and non-emergency support responses as required to support the network of responders in your area

 Who are we looking for?

We’re seeking experienced individuals from the military, law enforcement, mental health sector or emergency services industries who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

 You will have:

• Recent or current experience in Australia within emergency services, military and/or security-related work and a strong network of contacts in the local area
• High level of self-awareness, motivation, and self-management
• Ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity
• Ability to work a flexible, on-call roster

 Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC.  If you have recently obtained these clearances, please indicate this in your application.

For any enquiries, or to arrange a confidential conversation, please contact dave@sonder.io

#LI-Onsite 

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

At the heart of our operation is our Response Network of Sonder Responders who provide in-person support to our members who need help, when they need it, in coordination with our Support Centre. Serving and former workers from within the identified industries are eligible to apply, as there is plenty of flexibility to enjoy your work-life balance with your on-call capacity.

Ideally based in, or around: 

• Hobart
• Launceston

You’ll be a part of the Sonder Responders Network employed in a casual capacity.

 Sonder Responders work a flexible, 24-hour on-call roster, and this is an exciting opportunity for the right people to build and expand the network in Australia from the ground level. Your experience in decision-making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role. You will be free to nominate your hours of availability and will be generously compensated with remuneration for both on-call availability, when required, and incident response.

 You will also, when required, assist the Response Network Manager to:

• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
• Nurture partnership relations, engagement and training
• Provide input to operational procedures and network management
• Conduct emergency and non-emergency support responses as required to support the network of responders in your area

 Who are we looking for?

We’re seeking experienced individuals from the military, law enforcement, mental health sector or emergency services industries who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

 You will have:

• Recent or current experience in Australia within emergency services, military and/or security-related work and a strong network of contacts in the local area
• High level of self-awareness, motivation, and self-management
• Ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity
• Ability to work a flexible, on-call roster

 Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC.  If you have recently obtained these clearances, please indicate this in your application.

For any enquiries, or to arrange a confidential conversation, please contact dave@sonder.io

#LI-Onsite 

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

As a Teletriage Registered Nurse, you will provide telephone and messenger based screenings to evaluate the medical and mental health concerns of our  members. You will assess member conditions, prioritise care, make appropriate referrals, and perform critical follow-ups.

Operating under the guidance of our Medical Director and Clinical Leadership team, you will play a key role in our 24/7 support centre. We are seeking compassionate and experienced nurses to support our members. You’ll be required to work across a 24/ 7 rotating roster.

The ideal candidate will enjoy finding innovative solutions to complex problems and be a strong team player with excellent communication and assessment skills.

This role requires you to be based in Auckland, with most shifts requiring in-office attendance. Flexibility to work from home during unsocial hours (weekends and evenings) is available once you have completed your initial training and demonstrated competence in your role.

What you’ll be doing

• Conduct telephone and chat-based triage to assess medical and mental health concerns.
• Approximately 40% of the cases supported by Sonder are medical in nature, while 60% pertain to mental health. The mental health cases vary in complexity, ranging from low-level work-related stress to more critical concerns such as suicidal ideation, self-harm, and complex domestic violence situations, some of which may require mandatory reporting to child protection services.
• Determine the urgency and criticality of member conditions to facilitate appropriate referrals
• Coordinate with mental health services, emergency services, and other healthcare facilities as needed.
• Make necessary appointments on behalf of members and ensure continuous care by working with multidisciplinary teams.
• Provide referrals to counselling and partner services according to member needs.
• Carry out follow-up calls to evaluate the need for further assistance and support continuity of care.

Who are we looking for?

The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

What you bring to the team;

• Minimum of 4 years of nursing experience, with experience in;
• Emergency and Triage trained.
• Telehealth or Critical Care (ICU) is highly desirable.
• Proven problem-solving skills with exceptional attention to detail.
• Strong organisational and time management skills, capable of working independently and within a team.
• Excellent communication and interpersonal skills, adept in both written and verbal exchanges.
• High level of self-motivation and proactive in enhancing personal performance.
• Confidence in using technology platforms and a commitment to ongoing professional development.
• Current New Zealand nursing registration with Nursing Council of NZ and annual practicing certificate 

Why join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people’s lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and work from home flexibility, empowering you to optimise your productivity and work-life balance.
• Gain free access to the Sonder app for you and your family, offering 24/7 on-demand support for health, wellbeing, and safety.
• $1000 annual contribution as part of your development plan + 2 days of study leave
• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.
• Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder’s success. 
• Salary packaging novated leasing.
• ​​Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs.
• Free coffee on Tuesdays and catered lunch on Thursdays.
• Team social fund to connect with your team, plus monthly company wide social events. 
• Dog-friendly office. 
• Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community.

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

At Sonder, we are committed to fostering a workplace that reflects the rich diversity of the communities we serve. Our members come from all backgrounds, and we know that a diverse team helps us better understand and support their needs. We encourage applications from people of all ages, abilities, cultural backgrounds, gender identities, sexual orientations, and religious beliefs. We are proud to be an inclusive employer and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. We are an equal opportunity employer and all hiring decisions are based on merit, capability, and alignment with the role.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC

#LI-Hybrid 

At Sonder, we help organisations improve the health, safety and wellbeing of their people, empowering them to be at their best. Our mobile app provides immediate, 24/7 support to our members from a team of safety, medical, and mental health professionals - plus onsite help for time-sensitive scenarios. Accredited by the Australian Council on Healthcare Standards (ACHS), our platform gives our customers the insights they need to act on tomorrow’s wellbeing challenges today.

Founded in 2017, Sonder has rapidly expanded with operations in Australia, New Zealand, and the UK. After a highly successful Series B capital raise in August 2022, we are scaling globally to make a positive impact on our customers and their people. Our approach is both technology-driven and human centred aiming to transform workplace wellbeing with accessible, preventive care.

• 900,000+ eligible members across multiple countries
• 200 + team members, as well as an on-the-ground responder network 
• Partnerships with major corporations, education providers, and government agencies 

Join Sonder’s mission to deliver timely and effective global support, and contribute to empowering people to be at their best.

About the role

Reporting into the Practice Manager, you’ll be providing short term, solution focussed intervention to Sonder Members through a virtual setting and assisting members at various points in their mental health journey and across a variety of presentations including anxiety, mood disorders, self harm, suicidal ideation, relationship issues, distress regarding workplace or university demands, interpersonal conflict, trauma, sexuality and gender identity.

You’ll work with a multidisciplinary team including Registered Psychologists, Counsellors, Social Workers, Registered Nurses, on-call GPs and support coordinators, supported by a governance and leadership team with experience in acute care, community services and organisational well-being.

Ideally the role is a permanent,full time role (38 hours per week), however we would consider part-time hours for the right applicants (Minimum 3 days per week) with a salary package including all employment benefits and in-house authorised supervision.

What you’ll be doing

• Providing short term, solution focussed intervention
• Delivering evidence based psychological assessment, clinical formulation, treatment planning and delivery in multiple evidence-based therapeutic modalities 
• Using a collaborative person-centered approach to identifying achievable  treatment goals with our members
• Using  clinical screening tools to assist in the assessment, progression and outcome measurement of clinical services delivered
• Contributing your expertise to a multi-disciplinary team committed to health outcomes
• Working within a stepped care model which supports you to work within and grow your professional boundaries
• Participating in provided 1:1 supervision fortnightly and group supervision weekly to build on your skills and learning by our in house AHPRA Board Approved Supervisor

Who are we looking for?

The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

What you bring to the team;

• Minimum 3  years clinical experience which includes:
• Evidence based, person centred and recovery focused formulation, treatment planning and delivery
• Experience providing mental health intervention in a virtual and high volume setting
• Ability to manage patient risk remotely, and understanding how and where to appropriately refer
• Multidisciplinary case collaboration and dual ‘customer’ stakeholder management
• A variety of presentations, symptom experiences and diagnostic clusters across a diverse intersectional patient cohort
• Workplace health & well-being 
• Previous experience working in short term & solution focused model of care
• Ability to collaborate with multidisciplinary health teams
• Unrestricted Registration with AHPRA as a Psychologist 
• Adaptable to change and able to navigate and thrive in a dynamic environment where changes are frequent. 
• Flexibility in approach, willing to tailor therapeutic therapeutic methods and intervention to suit members needs

Why join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people’s lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and work from home flexibility, empowering you to optimise your productivity and work-life balance.
• Gain free access to the Sonder app for you and your family, offering 24/7 on-demand support for health, wellbeing, and safety.
• $1000 annual contribution as part of your development plan + 2 days of study leave
• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.
• Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder’s success. 
• Salary packaging novated leasing.
• ​​Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs.
• Free coffee on Tuesdays and catered lunch on Thursdays.
• Team social fund to connect with your team, plus monthly company wide social events. 
• Dog-friendly office. 
• Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

At Sonder, we are committed to fostering a workplace that reflects the rich diversity of the communities we serve. Our members come from all backgrounds, and we know that a diverse team helps us better understand and support their needs. We encourage applications from people of all ages, abilities, cultural backgrounds, gender identities, sexual orientations, and religious beliefs. We are proud to be an inclusive employer and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. We are an equal opportunity employer and all hiring decisions are based on merit, capability, and alignment with the role.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC

#LI-Remote