GoFibre
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System Analyst
£47,000 - £57,000
Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching
WHO WE ARE
At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve.
Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links.
HOW WE WORK
Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing.
Sound like the kind of place you want to work? If so, read on
THE TEAM
As a Systems Analyst, you’ll be right at the centre of delivery, working with Product Owners, Technical BAs, engineers and architects to shape requirements into well-defined system designs and backlog items. This role is about clarity: breaking down complexity, aligning teams, and making sure what we build is scalable, secure and ready to deliver real value.
WHAT YOU WILL BE WORKING ON
- Turning business requirements into clear system artefacts and backlog items, breaking down complex problems into manageable, actionable work
- Working with engineering and infrastructure teams to shape functional and non-functional requirements into scalable, secure designs
- Creating and managing epics, user stories and technical tasks in JIRA, with clear dependencies and attention to detail to support smooth sprint delivery
- Producing and maintaining documentation such as domain models, sequence diagrams and deployment diagrams, keeping everything accurate and easy to understand
- Identifying risks early through design reviews, spikes and proof-of-concepts, and helping teams make informed decisions
- Collaborating closely with developers, QA, DevOps and stakeholders, communicating clearly across both technical and non-technical audiences
- Translating technical detail into business-friendly language and building strong, trusted relationships with stakeholders
- Designing solutions with performance, reliability, scalability and customer experience in mind
- Reviewing designs and outputs to ensure quality, while proactively spotting improvements and reducing technical debt
- Managing competing priorities in a fast-paced environment, adapting as things evolve while keeping delivery on track
WHAT YOU WILL BRING TO THE ROLE
- Experience as a Systems Analyst or Software Engineer, with confidence reviewing business and technical designs
- Ability to read and understand code, with hands-on experience working with technologies such as Python, C#, Microsoft Dynamics, Vue.js, JavaScript
- Solid experience with relational databases, including querying and setting up test data
- Good understanding of Agile delivery, modern development practices (APIs, REST, OOP, TDD/BDD, CI/CD, containerisation) and tools like Jira and Confluence
- The ability to balance technical and business needs, think like a developer, and help teams deliver simple, effective solutions
We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another.
Are you ready for the challenge? Get in touch now, we can’t wait to hear from you!
#LI-SN1
Ready to apply?
Apply to GoFibre
Senior Automation Test Engineer
Senior Automation Test Engineer
£47,000 - £56,000
Edinburgh Hybrid
31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching
THE TEAM
As a Senior Automation Test Engineer within the Software Engineering team at GoFibre, you’ll be responsible for designing, developing, and implementing automated testing solutions that ensure the quality, reliability, and performance of our software applications. You’ll work closely with developers and key stakeholders to define and execute effective test strategies, build and enhance automation frameworks, and support continuous improvement across our delivery processes. You’ll also mentor and guide engineers, helping to embed a culture of quality, collaboration, and efficiency throughout the team.
WHAT YOU WILL BE WORKING ON
- Designing and delivering clear, practical test strategies within an Agile environment
- Building and evolving scalable automation frameworks (Selenium, Playwright, Mocha, K6)
- Creating and maintaining high-quality automated tests across functional, regression and performance
- Running tests, spotting issues early and digging into edge cases
- Proactively identifying problems and seeking out the right solutions
- Owning defects end-to-end, with clear communication and follow-through
- Championing a quality-first mindset and continuously improving how we test and automate
WHAT YOU WILL BRING TO THE ROLE
- Proven experience building automated test frameworks using tools like Selenium, Playwright, Mocha or K6.
- Extensive testing expertise across functional, regression, API and performance
- Confident in JavaScript, TypeScript, Python or Java language, with a solid grasp of Agile testing and CI/CD integration.
- A collaborative communicator who works effectively across engineering and delivery teams.
- Detail-focused and driven to continuously improve quality and ways of working.
WHO WE ARE
At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve.
Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links.
HOW WE WORK
Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing.
Sound like the kind of place you want to work? If so, read on
We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another.
Are you ready for the challenge? Get in touch now, we can’t wait to hear from you!
#LI-SN1
Ready to apply?
Apply to GoFibre
2nd Line Fibre Network Support Engineer
Job Title: 2nd Line Technical Support Engineer
Location: Edinburgh Office Hybrid
Work Pattern: 37.5 hrs per week, based on a rotational shift pattern between 8am - 8pm
Salary: £28,000 to £34,000
Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching
WHO WE ARE
At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve.
Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links.
HOW WE WORK
Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing.
Sound like the kind of place you want to work? If so, read on
THE TEAM
WHAT YOU WILL BE WORKING ON
- Troubleshooting, solving and documenting advanced technical incidents and problems related to company products and services
- Acting as an escalation point and incident manager of significant network events
- Providing support to the Technical Support Manager through major incidents
- Providing support and leadership to all members of the operational workforce
- Regularly updating senior leadership on current incident and problem workload, owning and escalating faults to resolution
- Liaising with internal and external users to ensure incidents and problems are fully understood across a variety of stakeholders
- Highlighting and escalating major outages to ensure key decisions are made swiftly and decisively
- Network configuration and support across the estate, including backup management, config management, systems administration and related tasks
WHAT YOU WILL BRING TO THE ROLE
- Experience in networking principles including TCP/IP
- Up‑to‑date knowledge of point‑to‑point and point‑to‑multipoint wireless solutions and diagnosing issues
- Extensive experience in managing customer user problems
- Hands‑on experience in switching and routing
- Knowledge and understanding of an ISP FTTP / FTTC network
We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another.
Are you ready for the challenge? Get in touch now, we can’t wait to hear from you!
#LI-SN1
Ready to apply?
Apply to GoFibre
Line 2 Technical Support
Job Title: 2nd Line Technical Support Engineer
Location: Edinburgh Office Hybrid
Work Pattern: 37.5 hrs per week, based on a rotational shift pattern between 8am - 8pm
Salary: £28,000 to £34,000
Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching
WHO WE ARE
At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve.
Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links.
HOW WE WORK
Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing.
Sound like the kind of place you want to work? If so, read on
THE TEAM
WHAT YOU WILL BE WORKING ON
- Troubleshooting, solving and documenting advanced technical incidents and problems related to company products and services
- Acting as an escalation point and incident manager of significant network events
- Providing support to the Technical Support Manager through major incidents
- Providing support and leadership to all members of the operational workforce
- Regularly updating senior leadership on current incident and problem workload, owning and escalating faults to resolution
- Liaising with internal and external users to ensure incidents and problems are fully understood across a variety of stakeholders
- Highlighting and escalating major outages to ensure key decisions are made swiftly and decisively
- Network configuration and support across the estate, including backup management, config management, systems administration and related tasks
WHAT YOU WILL BRING TO THE ROLE
- Experience in networking principles including TCP/IP
- Up‑to‑date knowledge of point‑to‑point and point‑to‑multipoint wireless solutions and diagnosing issues
- Extensive experience in managing customer user problems
- Hands‑on experience in switching and routing
- Knowledge and understanding of an ISP FTTP / FTTC network
We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another.
Are you ready for the challenge? Get in touch now, we can’t wait to hear from you!
#LI-SN1
Ready to apply?
Apply to GoFibre