Who We Are

Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Gearbox, Firaxis, Hangar 13, Cat Daddy, Cloud Chamber, 31st Union and HB Studios. Our portfolio of titles and platforms is expanding due to our global strategic plan, building, and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, problem solvers and doers, are the professional publishing stewards of our growing library of critically-acclaimed franchises such as NBA 2K, BioShock, Borderlands, Tiny Tina’s Wonderlands, 2KPGATOUR, Mafia, Sid Meier’s Civilization, WWE 2K, WWE2K Supercard, The Quarry, and XCOM.

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We are dedicated to diversity and inclusion and want our community of candidates to reflect this commitment. We encourage all interested applicants to explore our global positions.

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO).

What We Need

The Senior Manager, Sports Insights & Analytics translates data and research into clear, actionable insight that informs business decisions and represents the player perspective. This role partners with product, marketing, and commercial teams to proactively shape strategy and support key gaming objectives, including player migration, retention, and engagement. Title focus is on WWE 2K & PGA Tour 2K. This is a senior, self-directed role requiring strong judgment, clear communication, and the ability to independently drive work from question to recommendation.

This role is required to work onsite in a hybrid capacity out of our 2K Dublin, Ireland office location. 

What You’ll Do

• Own insight projects from initial question through synthesis, recommendation, and presentation.
• Combine multiple data sources into clear, coherent narratives that support decision-making.
• Exercise judgment in identifying the most important insights and how best to communicate them.
• Champion the player perspective in business discussions, both proactively and in support of cross-functional teams.
• Create and present clear, slide-based stories tailored to stakeholder needs.
• Act as a trusted insights partner to product, marketing, and commercial teams.

Core Capabilities

• Strong data fluency, including the ability to analyse information, interpret charts, and create clear visualisations.
• Solid understanding of qualitative and quantitative research best practices.
• Proven ability to tell clear, compelling stories with data and insight.
• Strong project ownership and stakeholder management skills; comfortable working with minimal guidance.
• Business acumen within the video game industry, including understanding of player behavior, engagement, retention, and migration.

What Will Make You a Great Fit

• 5+ years of experience in insights, analytics, or research roles supporting marketing, product, or commercial teams.
• Experience within the Sports gaming, and/or the broader video game industry preferred but not required.
• Familiarity with player-, consumer-, or audience-centric decision making is a plus.

Evaluation Task

• Given a set of diverse data inputs, develop a slide-based narrative that synthesizes key insights, reflects the player perspective, and supports clear recommendations, then present findings to stakeholders.
  
  

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.

#LI-Onsite
#LI-Hybrid

At MongoDB, our Account Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around MongoDB. ADR reps are responsible for identifying and qualifying new opportunities for our sales organization. 

We view our Account Development program as the best way to turbocharge a long and successful career in sales and view our Account Development Representatives (ADRs) as the next wave of Account Executives at MongoDB.

We are looking to speak to candidates who are based in Dublin for our hybrid working model for the Partner ADR team, a global team that works alongside regional sales with strategic customers.

Day to Day

• Identify high-potential businesses that would be a good fit to work with MongoDB for selected strategic accounts in EMEA
• Work with the Sales team to develop and lead outbound campaigns from idea-generation through to qualified call
• Develop strong sales and product knowledge
• Interact with IT and business decision makers via telephone and email
• Update lead and prospect activity in Salesforce to ensure effective lead management
• Set qualified introductory meetings for the Sales team
• Nurture early phase opportunities for future pipeline potential
• Exceed monthly and quarterly opportunity quota
• Build strong relationships with our partner team, regional ADRs and Account Executives, where we pull together to maximize the win for our business
• Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success

What You Will Bring to the Table

• A self-starter with a track record of hitting and exceeding goals
• Outstanding communication skills in English (native level)
• And additional language between Arabic and Spanish is preferred (but not a mandatory requirement) 
• Time management skills and ability to work either independently or through coaching
• Desire to work in a fast-paced and high growth environment
• Passionate about cutting-edge technology with the aptitude to learn new and exciting IT software products, as well as, understand business critical solutions quickly 

Things We Love

• Strong and progressive academic background: Bachelor’s or Master's Degree in Business or any related field
• Proven track record of success in sales or business development or customer facing roles in a target driven environment, ideally in the tech industry
• Familiarity with database, web server, and open source technology
• Working experience with Salesforce.com

Why You Should Apply

• Great Earning Potential 
• Welcoming and inclusive workplace Meet MongoDB’s Employee Affinity Groups!
• Continuous career development
• Sales training in MEDDIC and Command of the Message
• Benefits include
• Sales Bootcamp
• Internal mentor and buddy program cross-departmentally

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426258

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build anywhere—on the edge, on premises, or across cloud providers. With offices worldwide and over 175,000 developers joining MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

At MongoDB, our Account Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around MongoDB. ADR reps are responsible for identifying and qualifying new opportunities for our sales organization. 

We view our Account Development program as the best way to turbocharge a long and successful career in sales and view our Account Development Representatives (ADRs) as the next wave of Account Executives at MongoDB.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

The Opportunity

Being an ADR is often a first step to jump-starting a career in sales. At MongoDB, we have a culture that celebrates diversity, fosters growth and enablement, and ensures that we provide our ADRs with the tools and the confidence that they need to grow their careers. We invest heavily in the training and development of our team. You will always have the support from our sales enablement org and managers that will maintain 1:1 coaching throughout your career here.

Our ADRs gain an understanding of our product, community, who we sell to, why they care, and what makes us relevant. They learn how to generate a pipeline quickly and effectively as well as how to achieve a good discovery and qualification. The team is a crucial resource for sales teams across MongoDB to get great talent from. This helps us scale our teams, as well as ensure that we have a culture of meritocracy.

Day to Day

• Identify high-potential businesses that would be a good fit to work with MongoDB across your region
• Work with the Sales team to develop and lead inbound and outbound campaigns from idea-generation through to qualified call
• Develop strong sales and product knowledge
• Interact with IT and business decision makers via telephone and email
• Update lead and prospect activity in Salesforce to ensure effective lead management
• Set qualified introductory meetings for the Sales team
• Nurture early phase opportunities for future pipeline potential
• Exceed monthly and quarterly opportunity quota
• Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business
• Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success

What You Will Bring to the Table

• A self-starter with a track record of hitting and exceeding goals
• Outstanding communication skills in Arabic (native level) and English (fluent)
• Time management skills and ability to work either independently or through coaching
• Desire to work in a fast-paced and high growth environment
• Passionate about cutting-edge technology with the aptitude to learn new and exciting IT software products, as well as, understand business critical solutions quickly 

Things We Love

• Strong and progressive academic background: Bachelor’s or Master's Degree in Business or any related field
• Proven track record of success in sales or business development or customer facing roles in a target driven environment, ideally in the tech industry
• Familiarity with database, web server, and open source technology
• Working experience with Salesforce.com

Why You Should Apply

• Great Earning Potential 
• Welcoming and inclusive workplace Meet MongoDB’s Employee Affinity Groups!
• Continuous career development
• Sales training in MEDDIC and Command of the Message
• Benefits include: 
• Sales Bootcamp
• Internal mentor and buddy program cross-departmentally

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 425675

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

At MongoDB, our Account Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around MongoDB. ADR reps are responsible for identifying and qualifying new opportunities for our sales organization. 

We view our Account Development program as the best way to turbocharge a long and successful career in sales and view our Account Development Representatives (ADRs) as the next wave of Account Executives at MongoDB.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

The Opportunity

Being an ADR is often a first step to jump-starting a career in sales. At MongoDB, we have a culture that celebrates diversity, fosters growth and enablement, and ensures that we provide our ADRs with the tools and the confidence that they need to grow their careers. We invest heavily in the training and development of our team. You will always have the support from our sales enablement org and managers that will maintain 1:1 coaching throughout your career here.

Our ADRs gain an understanding of our product, community, who we sell to, why they care, and what makes us relevant. They learn how to generate a pipeline quickly and effectively as well as how to achieve a good discovery and qualification. The team is a crucial resource for sales teams across MongoDB to get great talent from. This helps us scale our teams, as well as ensure that we have a culture of meritocracy.

Day to Day

• Identify high-potential businesses that would be a good fit to work with MongoDB across your region
• Work with the Sales team to develop and lead inbound and outbound campaigns from idea-generation through to qualified call
• Develop strong sales and product knowledge
• Interact with IT and business decision makers via telephone and email
• Update lead and prospect activity in Salesforce to ensure effective lead management
• Set qualified introductory meetings for the Sales team
• Nurture early phase opportunities for future pipeline potential
• Exceed monthly and quarterly opportunity quota
• Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business
• Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success

What You Will Bring to the Table

• A self-starter with a track record of hitting and exceeding goals
• Outstanding communication skills in French (native level) and English (fluent)
• Time management skills and ability to work either independently or through coaching
• Desire to work in a fast-paced and high growth environment
• Passionate about cutting-edge technology with the aptitude to learn new and exciting IT software products, as well as, understand business critical solutions quickly 

Things We Love

• Strong and progressive academic background: Bachelor’s or Master's Degree in Business or any related field
• Proven track record of success in sales or business development or customer facing roles in a target driven environment, ideally in the tech industry
• Familiarity with database, web server, and open source technology
• Working experience with Salesforce.com

Why You Should Apply

• Great Earning Potential 
• Welcoming and inclusive workplace Meet MongoDB’s Employee Affinity Groups!
• Continuous career development
• Sales training in MEDDIC and Command of the Message
• Benefits include
• Sales Bootcamp
• Internal mentor and buddy program cross-departmentally

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 425678

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

At MongoDB, our Account Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around MongoDB. ADR reps are responsible for identifying and qualifying new opportunities for our sales organization. 

We view our Account Development program as the best way to turbocharge a long and successful career in sales and view our Account Development Representatives (ADRs) as the next wave of Account Executives at MongoDB.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

The Opportunity

Being an ADR is often a first step to jump-starting a career in sales. At MongoDB, we have a culture that celebrates diversity, fosters growth and enablement, and ensures that we provide our ADRs with the tools and the confidence that they need to grow their careers. We invest heavily in the training and development of our team. You will always have the support from our sales enablement org and managers that will maintain 1:1 coaching throughout your career here.

Our ADRs gain an understanding of our product, community, who we sell to, why they care, and what makes us relevant. They learn how to generate a pipeline quickly and effectively as well as how to achieve a good discovery and qualification. The team is a crucial resource for sales teams across MongoDB to get great talent from. This helps us scale our teams, as well as ensure that we have a culture of meritocracy.

Day to Day

• Identify high-potential businesses that would be a good fit to work with MongoDB across your region
• Work with the Sales team to develop and lead inbound and outbound campaigns from idea-generation through to qualified call
• Develop strong sales and product knowledge
• Interact with IT and business decision makers via telephone and email
• Update lead and prospect activity in Salesforce to ensure effective lead management
• Set qualified introductory meetings for the Sales team
• Nurture early phase opportunities for future pipeline potential
• Exceed monthly and quarterly opportunity quota
• Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business
• Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success

What You Will Bring to the Table

• A self-starter with a track record of hitting and exceeding goals
• Outstanding communication skills in German (native level) and English (fluent)
• Time management skills and ability to work either independently or through coaching
• Desire to work in a fast-paced and high growth environment
• Passionate about cutting-edge technology with the aptitude to learn new and exciting IT software products, as well as, understand business critical solutions quickly 

Things We Love

• Strong and progressive academic background: Bachelor’s or Master's Degree in Business or any related field
• Proven track record of success in sales or business development or customer facing roles in a target driven environment, ideally in the tech industry
• Familiarity with database, web server, and open source technology
• Working experience with Salesforce.com

Why You Should Apply

• Great Earning Potential 
• Welcoming and inclusive workplace Meet MongoDB’s Employee Affinity Groups!
• Continuous career development
• Sales training in MEDDIC and Command of the Message
• Benefits include
• Sales Bootcamp
• Internal mentor and buddy program cross-departmentally

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 425679

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

We view our Account Development program as the best way to turbocharge a long and successful career in sales and view our Account Development Representatives (ADRs) as the next wave of Account Executives at MongoDB.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

The Opportunity

Being an ADR is often a first step to jump-starting a career in sales. At MongoDB, we have a culture that celebrates diversity, fosters growth and enablement, and ensures that we provide our ADRs with the tools and the confidence that they need to grow their careers. We invest heavily in the training and development of our team. You will always have the support from our sales enablement org and managers that will maintain 1:1 coaching throughout your career here.

Our ADRs gain an understanding of our product, community, who we sell to, why they care, and what makes us relevant. They learn how to generate a pipeline quickly and effectively as well as how to achieve a good discovery and qualification. The team is a crucial resource for sales teams across MongoDB to get great talent from. This helps us scale our teams, as well as ensure that we have a culture of meritocracy.

Day to Day

• Identify high-potential businesses that would be a good fit to work with MongoDB across your region
• Work with the Sales team to develop and lead inbound and outbound campaigns from idea-generation through to qualified call
• Develop strong sales and product knowledge
• Interact with IT and business decision makers via telephone and email
• Update lead and prospect activity in Salesforce to ensure effective lead management
• Set qualified introductory meetings for the Sales team
• Nurture early phase opportunities for future pipeline potential
• Exceed monthly and quarterly opportunity quota
• Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business
• Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success

What You Will Bring to the Table

• A self-starter with a track record of hitting and exceeding goals
• Outstanding communication skills in Spanish (native level) and English (fluent)
• Time management skills and ability to work either independently or through coaching
• Desire to work in a fast-paced and high growth environment
• Passionate about cutting-edge technology with the aptitude to learn new and exciting IT software products, as well as, understand business critical solutions quickly 

Things We Love

• Strong and progressive academic background: Bachelor’s or Master's Degree in Business or any related field
• Proven track record of success in sales or business development or customer facing roles in a target driven environment, ideally in the tech industry
• Familiarity with database, web server, and open source technology
• Working experience with Salesforce.com

Why You Should Apply

• Great Earning Potential 
• Welcoming and inclusive workplace Meet MongoDB’s Employee Affinity Groups!
• Continuous career development
• Sales training in MEDDIC and Command of the Message
• Benefits include: 
• Sales Bootcamp
• Internal mentor and buddy program cross-departmentally

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 425677

At MongoDB, our Account Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around MongoDB. ADR reps are responsible for identifying and qualifying new opportunities for our sales organization. 

We view our Account Development program as the best way to turbocharge a long and successful career in sales and view our Account Development Representatives (ADRs) as the next wave of Account Executives at MongoDB.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

The Opportunity

Being an ADR is often a first step to jump-starting a career in sales. At MongoDB, we have a culture that celebrates diversity, fosters growth and enablement, and ensures that we provide our ADRs with the tools and the confidence that they need to grow their careers. We invest heavily in the training and development of our team. You will always have the support from our sales enablement org and managers that will maintain 1:1 coaching throughout your career here.

Our ADRs gain an understanding of our product, community, who we sell to, why they care, and what makes us relevant. They learn how to generate a pipeline quickly and effectively as well as how to achieve a good discovery and qualification. The team is a crucial resource for sales teams across MongoDB to get great talent from. This helps us scale our teams, as well as ensure that we have a culture of meritocracy.

Day to Day

• Identify high-potential businesses that would be a good fit to work with MongoDB across your region
• Work with the Sales team to develop and lead inbound and outbound campaigns from idea-generation through to qualified call
• Develop strong sales and product knowledge
• Interact with IT and business decision makers via telephone and email
• Update lead and prospect activity in Salesforce to ensure effective lead management
• Set qualified introductory meetings for the Sales team
• Nurture early phase opportunities for future pipeline potential
• Exceed monthly and quarterly opportunity quota
• Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business
• Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success

What You Will Bring to the Table

• A self-starter with a track record of hitting and exceeding goals
• Outstanding communication skills in English (full proficiency) and Turkish (Native) 
• Time management skills and ability to work either independently or through coaching
• Desire to work in a fast-paced and high growth environment
• Passionate about cutting-edge technology with the aptitude to learn new and exciting IT software products, as well as, understand business critical solutions quickly

Things We Love

• Strong and progressive academic background: Bachelor’s or Master's Degree in Business or any related field
• Proven track record of success in sales or business development or customer facing roles in a target driven environment, ideally in the tech industry
• Familiarity with database, web server, and open source technology
• Working experience with Salesforce.com

Why You Should Apply

• Great Earning Potential 
• Welcoming and inclusive workplace Meet MongoDB’s Employee Affinity Groups!
• Continuous career development
• Sales training in MEDDIC and Command of the Message
• Benefits include
• Sales Bootcamp
• Internal mentor and buddy program cross-departmentally

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 425643

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build anywhere—on the edge, on premises, or across cloud providers. With offices worldwide and over 175,000 developers joining MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

At MongoDB, our Account Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around MongoDB. ADR reps are responsible for identifying and qualifying new opportunities for our sales organization. 

We view our Account Development program as the best way to turbocharge a long and successful career in sales and view our Account Development Representatives (ADRs) as the next wave of Account Executives at MongoDB.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Day to Day

• Identify high-potential businesses that would be a good fit to work with MongoDB across your region
• Work with the Sales team to develop and lead inbound and outbound campaigns from idea-generation through to qualified call
• Develop strong sales and product knowledge
• Interact with IT and business decision makers via telephone and email
• Update lead and prospect activity in Salesforce to ensure effective lead management
• Set qualified introductory meetings for the Sales team
• Nurture early phase opportunities for future pipeline potential
• Exceed monthly and quarterly opportunity quota
• Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business
• Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success

What You Will Bring to the Table

• A self-starter with a track record of hitting and exceeding goals
• Outstanding communication skills in English (native level) 
• Time management skills and ability to work either independently or through coaching
• Desire to work in a fast-paced and high growth environment
• Passionate about cutting-edge technology with the aptitude to learn new and exciting IT software products, as well as, understand business critical solutions quickly 

Things We Love

• Strong and progressive academic background: Bachelor’s or Master's Degree in Business or any related field
• Proven track record of success in sales or business development or customer facing roles in a target driven environment, ideally in the tech industry
• Familiarity with database, web server, and open source technology
• Working experience with Salesforce.com

Why You Should Apply

• Great Earning Potential 
• Welcoming and inclusive workplace Meet MongoDB’s Employee Affinity Groups!
• Continuous career development
• Sales training in MEDDIC and Command of the Message
• Benefits include
• Sales Bootcamp
• Internal mentor and buddy program cross-departmentally

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 425673

About the Opportunity

We’re a mid-sized, globally distributed B2B SaaS company empowering organizations with innovative digital solutions. With a strong product-led culture and international customer base, we’re scaling rapidly—and we’re looking for a Senior Product Operations Manager to bring structure, clarity, and strategic visibility to our growing product organization.

What to Expect

• Drive operational excellence by optimizing product development workflows, team rituals, and cross-functional coordination
• Lead program execution for complex product operations initiatives, ensuring alignment with company objectives and timely delivery
• Improve tooling and automation by identifying, implementing, and maintaining systems that streamline workflows and reduce manual effort
• Analyze reporting and metrics to generate insights and partner with Business Analysts on improvement initiatives
• Manage risks and dependencies by proactively identifying roadblocks and driving resolution across teams
• Develop training and enablement resources, including documentation and onboarding materials for product teams
• Facilitate cross-functional communication across product, design, engineering, marketing, and customer success
• Advocate for product operations to increase alignment, transparency, and collaboration across the organization
• Collaborate globally with distributed teams across time zones and cultural contexts
• Step into a high-impact, visible role within a growing SaaS organization
• Join a collaborative, empowered product team with a strong global culture
• Remote work

What You Need to Be Successful

• 5+ years of experience in Product Operations, Program Management, or a similar role, ideally in a B2B SaaS company
• Proven track record of leading and scaling operational processes in cross-functional product organizations
• Experience with tools such as Jira, Confluence, Asana, and Coupa, plus data/reporting platforms (e.g., Looker, Tableau, Google Sheets)
• Strong analytical skills with the ability to define and track operational KPIs
• Systems-thinking mindset with strong organizational skills, attention to detail, and strategic perspective
• Excellent communication and stakeholder management skills, with the ability to influence across all levels
• Experience working with globally distributed teams
• Familiarity with change management practices
• Exposure to technical domains (e.g., automation, AI/ML, personalization, analytics) is a plus

What’s in It for You

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive stock options to share in the success of our company
• Comprehensive healthcare (health/dental/vision) coverage for you and your dependents
• Fertility and family-building benefits to support your growing family
• Generous paid time off, including vacation days, sick days, education days, compassion days, and volunteer days
• Time off to care for and focus on your growing family
• Annual education budget to support your career growth
• Access to virtual and in-person events, workshops, and team activities for learning and networking
• Wellbeing stipend to support your physical, financial, and emotional health
• Monthly communication (phone/internet) stipend and hardware reimbursement
• New hire office equipment stipend to help you work at your best  

About the opportunity

We are looking for a Director of Product Management to lead our Optimization teams, managing a suite of products and services spanning analytics, personalization, and experimentation.

This is a hands-on product leadership role for someone who is equally strong in strategy, product craft, and team leadership. You will lead a lean team of product managers while staying directly involved in the most important product questions and decisions across the area. In close partnership with Engineering and Design leadership, you will shape the vision, strategy, and execution for a product surface that helps customers understand performance, deliver more relevant experiences, and continuously improve outcomes.

This is your opportunity to play a key role in shaping how digital teams measure and grow the impact of their content in a fast-evolving, AI-driven market. 

What to expect

• Lead, mentor, and grow a team of product managers; provide regular feedback, support career development, and help the team excel in product discovery & delivery.
• Own the product direction for the Optimization area across analytics, personalization, experimentation, and platform capabilities.
• Integrate AI and extensible platform capabilities into the product strategy to unlock automation, insight generation, and content performance optimization at scale.
• Lead cross-functional teams, driving product vision, and executing product roadmaps in a fast-paced, agile environment.
• Work closely with Engineering and Design leadership to define strategy, align priorities, and drive execution across a broad and technically complex product surface.
• Manage and collaborate with stakeholders in Marketing, Customer Success, and Sales to ensure alignment across the full customer journey for our personas.
• Conduct market research and collaborate with customers to capture requirements, gather feedback, and continuously refine the product vision.
• Champion best practices in product management, including agile methodologies, data-driven decision making, and experimentation.
• Drive clarity across multiple workstreams, balancing short-term delivery needs with longer-term strategic bets.
• Help define scope and success criteria for initiatives, and support Product Managers in identifying key trade-offs and driving high-impact decisions within cross-functional teams.
• Contribute to a PM culture that shares user insights, learnings, and research findings early, often, and well.

What you need to be successful

• Experience as a Group Product Manager or Director leading multiple teams in a B2B SaaS context (ideally on a data-focused product).
• Track record of setting product strategy, managing roadmaps, and delivering outcomes across platform and user-facing layers.
• Strong hands-on product leadership: you are comfortable personally driving discovery, defining strategy, making trade-offs, and stepping into execution details when needed.
• Own the definition and execution of group-level goals aligned with company priorities and long-term product vision.
• Proven track record in building and scaling data platforms and API-first products, with the ability to drive innovation and adoption.
• Strong product and technical judgment, with the ability to work effectively across engineering, data, design, and business stakeholders.
• Demonstrated ability to understand new technologies in depth and eagerness to learn about the wide range of technologies with which Contentful integrates.
• Meaningful people leadership experience, including coaching and developing Product Managers and helping teams improve their product craft and impact.
• Strong collaboration and communication skills, with comfort working across product, design, engineering, marketing, and field teams.
• You demonstrate grit and a willingness to dive into the details, taking a hands-on approach to solving product challenges and driving execution.
• Background in AI/ML, CRO, analytics, personalization, or content management domains is a plus.

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days,  education days, compassion days for loss, and volunteer days
• Time off to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

About the opportunity

Contentful is undergoing a core pivot: evolving from a developer-centric CMS into a unified creation environment where marketers are first-class citizens. We aren’t just adding a UI; we are re-engineering how the world’s biggest brands create digital experiences.

As the Senior PM for Marketer Experience, you will drive this 0 to 1 evolution. You aren’t just "adding a UI", you are driving the evolution of our product to turn our powerful technical engine into an intuitive, high-velocity tool that marketing teams love to use.

What to expect? 

• Drive the Pivot: Evolve a high-level strategic vision into a concrete product. You’ll take the lead on making Contentful a "home" for marketers, ensuring the product stays powerful but becomes accessible.
• Define the "Right" Enterprise Scope: You won’t just build "simple" tools. You will deeply understand the needs of complex global enterprises and define a scope that is sophisticated enough for their scale, yet lean enough to ship and iterate quickly.
• Obsess Over Usability: Quality for you is measured by how great, powerful, and easy-to-use the tools are for marketers, ensuring user autonomy. You win when a marketer can build and launch a complex global experience independently—without needing a developer for every change.
• Cross-Team Collaboration: You must collaborate effectively with other product and engineering teams. This project has high dependencies across the organization; success requires navigating the ecosystem.

What you need to be successful?

• 0→1 Experience: You’ve taken a product from "messy idea" to "polished reality" before. You thrive in ambiguity and create your own clarity.
• The "Surgical" Scoper: You can demonstrate a track record of navigating complex requirements and distilling them into a clear, prioritized product definition that meets user needs.
• Persona Empathy: You can speak deeply with a systems engineer about architecture, then turn around and advocate for a marketer’s workflow with equal passion.
• Grit: You have stories of pushing through setbacks and evolving a product based on real-world feedback.
• Commercial Mindset: You can clearly tie customer problems and product solutions to business outcomes. You understand that solving a marketer's pain point is only a win if it also drives adoption, retention, and competitive advantage.
• Exceptional communication abilities, including an executive presence, are necessary, with the expectation of confidently articulating product strategy in discussions with customers and sales teams.

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days,  education days, compassion days for loss, and volunteer days
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

About the opportunity

We are looking for a Senior Product Manager to help build capabilities that enable personalization and optimization at scale. This role focuses on shaping foundational systems and customer-facing functionality used to deliver personalized, high-performing digital experiences.

The ideal candidate is passionate about data-driven products and excels at owning the end-to-end lifecycle of a product, responsible for defining, evolving, and ensuring a successful execution across a wide product surface that helps enterprise customers, deliver personalized experiences, and continuously optimize results. The scope includes data infrastructure, intelligent automation, and visual experiences  -  all powered by innovative AI capabilities.

This is an opportunity to play a key role in shaping how digital teams measure and grow their content’s impact in a fast-evolving AI-driven market.

What to expect? 

• Own the end-to-end lifecycle of product capabilities, from discovery through delivery, iteration, and measurable outcomes.
• Define and evolve APIs, SDKs, and AI systems that power personalization and experimentation use cases at scale.
• Partner closely with Engineering on system design, architectural trade-offs, scalability, and long-term technical direction.
• Drive product decisions that support personalization at scale, including emerging agentic and automated optimization approaches.
• Apply domain knowledge in personalization, experimentation, and optimization to guide prioritization and roadmap decisions.
• Engage directly with customers, partners, and prospects to understand needs, validate solutions, and represent the product externally.
• Collaborate with Product Marketing and Go-To-Market teams to shape clear value propositions and customer narratives.
• Work cross-functionally with Research, Design, Engineering, Data, and other Product teams to deliver cohesive, extensible solutions.
• Balance near-term delivery with longer-term investments in internal systems and technical foundations.

What you need to be successful?

• Proven experience as a Senior Product Manager owning and shipping complex products through a full lifecycle in a B2B SaaS context.
• Strong technical product management skills, with experience working on APIs, SDKs, or data- and platform-oriented products.
• Ability to engage deeply with engineers on technical design, constraints, and trade-offs.
• Domain experience in personalization, experimentation, optimization, or adjacent problem spaces.
• Strong customer empathy and experience working directly with enterprise marketers, developers, and stakeholders.
• Clear, structured communication skills across technical and non-technical audiences.
• Comfort operating independently, making decisions in ambiguous problem spaces, and driving outcomes.

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days,  education days, compassion days for loss, and volunteer days
• Time off to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

Pre-Sales Solutions Engineer

Commercial | EMEA | Italian Speaking

About the Opportunity

Solutions Engineers at Klaviyo are technical sellers at the heart of our revenue motion. We don't just demo software. We work as trusted advisors, helping fast-growing commercial businesses understand how Klaviyo can solve their real challenges, and then we prove it.

We're looking for a Pre-Sales Solutions Engineer to join our EMEA Commercial team, covering the Entrepreneur and SMB segment. This is a great opportunity for someone early in their pre-sales career who is curious, eager to learn, and excited by the intersection of technology and sales. You don't need to have all the answers on day one. What matters is that you ask great questions, pick things up quickly, and genuinely want to help customers succeed.

You'll work alongside Account Executives across the Italian-speaking market and wider EMEA region, supporting the technical side of deals and building your skills in a collaborative, high-energy team environment.

What We Do as Solutions Engineers

We're technical sellers who drive revenue by winning Commercial deals. Our job is to own the technical win. That means building champions, demonstrating clear value, and making sure prospects choose Klaviyo.

We work directly with customers to design solutions that integrate into their existing tech stacks, taking a consultative approach that builds confidence and gets buy-in from both technical and business stakeholders.

Our team builds beyond the day-to-day too. Recent projects include AI-powered demo data generators, a Chrome extension for troubleshooting API calls, and templatised mobile apps to showcase our SDK capabilities. We're a team that builds things to solve problems, and we'd love you to grow into that.

How You'll Make a Difference

Support the Technical Win

• Work alongside Account Executives to support the technical side of Commercial opportunities from qualification through to close.
• Participate in technical discovery conversations, learning how to uncover a prospect's goals, current tools, and key constraints.
• Deliver product demos and presentations to business and technical audiences, connecting Klaviyo's capabilities to what the customer actually cares about.
• Help scope proofs of concept and pilot projects, supporting delivery and keeping stakeholders informed along the way.
• Learn how to handle common objections and navigate competitive questions with guidance from the broader team.

Build Customer Confidence

• Develop a strong understanding of Klaviyo's platform, APIs, and integrations so you can answer technical questions clearly and confidently.
• Build relationships with prospects and support them on topics like data strategy, integrations, and implementation approach.
• Collaborate with Product, Engineering, and Support on RFPs, security reviews, and technical evaluations where needed.
• Start building knowledge of the competitive landscape so you can add value in deal conversations over time.

Contribute to the Team

• Help build and improve repeatable assets like demo narratives, templates, and playbooks that make the wider team more effective.
• Use AI tools to support your work, from research and demo prep to light automation.
• Share what you're hearing from customers back to Product and GTM teams, especially around gaps and trends in the SMB segment.

Who You Are

Required

• Fluent in Italian and English, written and spoken.
• 1+ years of experience in a pre-sales, solutions engineering, technical sales, or customer-facing technical role at a B2B SaaS company.
• Curiosity about technology and a genuine interest in how businesses use data and marketing tools to grow.
• Comfortable talking to both technical and non-technical stakeholders and adapting your communication style accordingly.
• Good at explaining things clearly, whether that's a technical concept to a marketer or a business problem to a developer.
• Willing to run live product demos and get comfortable thinking on your feet when questions come up.
• A proactive mindset and willingness to learn quickly in a fast-moving environment.

Nice to Have

• Some familiarity with web technologies, REST APIs, or data integrations, even if you haven't worked with them professionally.
• Exposure to marketing technology, eCommerce platforms (e.g. Shopify, Magento), or customer engagement tools.
• Basic experience with JavaScript, Python, or SQL for exploring data or light integration work.
• Familiarity with AI-assisted tools (e.g. Claude, Cursor) and an interest in using them to work smarter.
• Any experience in a commercial or SMB-focused environment, whether in sales, support, or a technical capacity.
• Additional spoken European languages

What Sets You Apart

• You ask great questions and genuinely listen to the answers.
• You're not afraid to say you don't know something, but you always follow up with the answer.
• You pick up new tools and concepts quickly and enjoy figuring things out.
• You take ownership of your work and follow through without needing to be chased.
• You're excited about the idea of building a career in pre-sales and see this role as a serious starting point.

How We'll Measure Success

• Contribution to technical win rate in the Commercial segment.
• Quality of demos, discovery conversations, and handoffs to Customer Success and implementation teams.
• Speed and consistency in picking up product knowledge and ramping into deals.
• Contributions to team assets and the feedback you bring back from customer conversations.

#LI-Hybrid 

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

About The Role

We’re looking for a Business Development Representative to join our BDR team. As a Business Development Representative you will work closely with your supporting Account Executive team, Marketing and Partner team to ensure EMEA builds strong opportunities in key target accounts in EMEA. Your responsibilities will include outbounding to your book of business, cold-calling, video prospecting, personalised emails as well as qualifying inbound leads to build a strong pipeline in your market.

This is a full-time, hybrid position based out of our Dublin office. As a hybrid company, you are expected to come to the Dublin office at least 2 days per week as well as be available for some travel to events. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

Technologies You'll Use

• Salesforce
• Outreach/Salesloft
• Gong
• Demandbase
• LinkedIn Sales Navigator
• ZoomInfo or similar

What You’ll Do 

• Outbound into Commercial Accounts.
• Qualify inbound leads and prospects to companies and generate quality meetings with all levels of employees from C-Level to data analysts.
• Build account plans with your Account Executive.
• Organize, log activity, and categorize sales lead information into the CRM, as well as utilize other prospecting tools.
• Be able to articulate and sell Fivetran’s value to prospects and how we can aid their business insights.
• Adhere to your inbound and outbound KPIs as well as being comfortable balancing your time & competing priorities
• As part of our commitment to setting new hires up for success, all new sales team members attend a one-week, in-person Revenue Bootcamp during their second week at Fivetran. This bootcamp, held at one of our designated company locations, requires travel and is a mandatory part of the onboarding process.

Skills We’re Looking For 

• Experience qualifying inbound/outbound leads
• Intrinsically motivated person who is highly accountable with a 'get stuck in' attitude
• Excellent in-person, phone, written, and verbal communication skills with both internal and external clients
• Highly curious with a passion for solving our customer's problems
• Highly driven and motivated and thrive in an extremely fast paced environment
• Able to convey technical principles in a conversational way
• Comfortable with daily, weekly and monthly calls, email and meeting target

Bonus Skills 

• Previous business development experience is preferred
• English + any European language is preferred

#LI-IM1
#LI-HYBRID

POS-7094

Job Overview: We are seeking a Security Engineer with expertise in implementing and troubleshooting security tools to enhance and support our security infrastructure. This role focuses on evaluating, deploying, and maintaining a suite of security technologies that protect our organization’s assets. The ideal candidate will have extensive experience in security engineering, hands-on tool deployment, and troubleshooting complex issues within various security solutions.

Key Responsibilities:

• Security Tool Implementation: Lead the planning, deployment, and configuration of security tools, ensuring they meet organizational needs and integrate seamlessly with existing systems. Experience with SASE tools such as (Netskope/Zscaler), EDR tools such as (Crowdstrike/SentinelOne), Endpoint Privilege Management, Application Allowlisting, Email Security, SIEM Management and Detection Engineering 
• Troubleshooting and Support: Diagnose and resolve issues with security tools in real-time to maintain their effectiveness, reduce downtime, and ensure optimal performance.
• Tool Evaluation and Testing: Research, test, and recommend new security technologies based on the latest threat landscape and organizational needs. Lead proof-of-concept (POC) projects to assess potential new tools.
• System Integration: Work closely with IT and other teams to ensure security tools are effectively integrated with various systems, including cloud and on-premises environments.
• Automation and Optimization: Develop scripts and automation processes to improve the efficiency and reliability of security tools, minimizing repetitive tasks and reducing time-to-response.
• Documentation and Knowledge Sharing: Create and maintain detailed documentation of security tool configurations, troubleshooting procedures, and best practices to ensure consistent processes and knowledge transfer.
• Collaboration: Collaborate with other security teams, such as incident response and vulnerability management, to identify tool requirements, share insights, and improve overall security capabilities.
• Training and Mentorship: Act as a subject matter expert on security tools, providing training and guidance to junior team members and stakeholders.

Qualifications:

• Experience: 3+ years of experience in cybersecurity, with a focus on security engineering, tool deployment, and troubleshooting.
• Education: Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent experience).
• Certifications: Relevant certifications, such as CISSP, GIAC, CEH, or vendor-specific certifications for security tools (e.g., CrowdStrike, Netskope, Tenable, or similar).
• Technical Skills:
• Strong hands-on experience with a variety of security tools, such as endpoint protection, SIEM, vulnerability management, EDR, DLP, and network security tools.
• Deep troubleshooting skills across both hardware and software security solutions.
• Familiarity with scripting languages (Python, PowerShell, Bash) for automation of tasks related to tool deployment and management.
• Understanding of network protocols, cloud environments, and security frameworks (MITRE ATT&CK, NIST, CIS).
• Experience with configuring and managing tools in cloud environments (AWS, Azure, or GCP).
• Soft Skills:
• Strong analytical and problem-solving abilities with attention to detail.
• Excellent communication skills to collaborate across teams and convey technical information effectively.
• Ability to work independently and manage multiple projects in a fast-paced environment.

POS-23538

At HubSpot, we’re on a mission to help millions of organizations grow better. Our platform is used by businesses worldwide to manage their marketing, sales, service and operations — and under the hood, our product is built to be flexible, secure and empowering for both our customers and our own engineering teams. We believe in autonomy, curiosity and building a workplace where everyone can thrive.

Meet the team: Messaging Strategy Frontend (Messaging Product Group)

The Messaging Product Group builds the apps and infrastructure behind marketing Email, SMS and WhatsApp in HubSpot. We work at a serious scale, powering billions of messages per month. We focus on building reliable systems while continuously innovating the product to help our customers achieve better outcomes.

Messaging Strategy Frontend builds the core customer-facing experiences that marketers use every day to create, manage and publish marketing emails and SMS. This is where marketers plan campaigns, iterate on content and make decisions that directly impact their results, across journeys that need to scale and adapt as customers grow with HubSpot.

As a Tech Lead II, you’ll be a player-coach for this space, setting technical direction, shaping product execution and helping a small team deliver high-quality experiences that marketers rely on every day.

What You’ll Do

• Lead a high-impact frontend team building and evolving the core Marketing Email and SMS management experiences (dashboards, creation flows, send/review UIs, experimentation and related onboarding surfaces).
• Contribute high-quality React/TypeScript code while guiding architectural decisions, reviewing designs and unblocking others.
• Own technical strategy for the team’s frontend surface area, including modular architecture, design system usage and cross‑app/library boundaries across Messaging.
• Partner in the leadership triad (with Product Management and Product Design) to set goals, sequence work and make trade‑offs that balance customer impact, reliability and iteration speed.
• Drive medium-to-large, multi-quarter initiatives end-to-end, from problem definition and technical proposals through implementation, rollout and measurement.
• Champion reliability and service maturity for our frontend applications. Define SLIs/SLOs, improve performance (bundle size, latency) and keep the app inside our targets.
• Mentor and grow engineers on the team through design reviews, code reviews, pairing and 1:1s, providing clear and actionable feedback.
• Collaborate closely with backend and infra teams across Messaging to design reliable, observable front-to-back solutions that scale across channels.
• Help define and uphold engineering best practices across testing, accessibility, telemetry, experimentation and on-call for our frontend services.
• Play an active role in hiring and onboarding new engineers and in representing HubSpot’s values and HEART culture throughout the interview process.

What you’ll bring

• Deep frontend engineering experience (typically 7+ years) building complex, user‑facing web applications with technologies like React, TypeScript and modern JS tooling, ideally at SaaS scale.
• A proven track record as a technical lead or senior engineer leading at least 2–3 medium‑to‑large projects from design through production, with clear customer or business impact.
• Strong system design and architectural skills in the frontend, with the ability to break down ambiguous product problems, design clear interfaces and boundaries and make pragmatic trade-offs between speed and robustness.
• Experience leading a small team or pod as a player-coach, setting direction, coordinating work and helping others grow while still contributing meaningfully to the codebase.

• A strong sense of ownership over reliability and quality. You’re comfortable digging into performance issues, production incidents and test flakiness and driving them to resolution.
• Excellent cross functional communication skills with the ability to explain technical decisions to engineers and non engineers, write clear documentation and drive alignment across teams and time zones.
• A customer‑ and product‑oriented mindset. You’re motivated by improving marketers’ real workflows (not just shipping features) and you use data and feedback to inform decisions.

Nice to Have

• Experience in marketing technology, messaging, or communications products (email, SMS, WhatsApp, or similar).
• Background working on large-scale, multi‑surface products where multiple UIs share libraries, design systems and infrastructure.
• Experience with performance optimization (bundle size, lazy loading, caching strategies) and service maturity / SLO‑driven development.
• Comfort working in environments with experimentation and AI‑powered workflows, or interest in learning quickly in this space.
• Prior experience in mentoring and developing senior engineers and in collaborating closely with EMs/TLs on promotions, feedback and growth plans.

The Sales Development team is the first point of contact with prospective Gong customers. Gong is all about continued growth, and we need an inspiring leader to join us as we continue our mission to unlock reality and help people reach their full potential!   

As Gong’s newest Sales Development Manager, you’ll get to build, coach, and lead a world-class team that focuses on targeting and creatively prospecting into our ideal customer profile. Using your operational rigour, emphasis on data-driven decision making, and servant leadership, you’ll empower your team to become masters of their prospecting craft. Leading with account strategy, and building a robust pipeline you’ll build a culture centered around winning as a team, enjoying the ride, whilst encouraging diversity, & ensuring accountability. 

NOTE: This position is a hybrid-based role (office 3 days a week and remote 2 days)

RESPONSIBILITIES

• Hire, coach, and manage a team of Sales Development Representatives
• Build & iterate on a data-driven outbound and inbound strategy
• Foster an environment of high performance & accountability
• Develop the sales, product, and industry skills of each team member
• Motivate team members through creative incentives
• Regularly report on both Team and Individual Results
• Identify and make recommendations for improvement in the areas of Process, Efficiency, and Productivity
• Work cross-functionally with Marketing on key initiatives

QUALIFICATIONS 

• 2+ years Management experience in Software Sales and/or 5+ years experience as a SaaS AE
• Experience building and scaling a team from the ground up
• Consistent track record of 100%+ quota achievement as an individual contributor
• Proven track record of success in an SDR Manager role
• Experience managing and improving Sales Development KPIs
• Second European language preferred but not essential

YOU ARE

• Passionate about early career development
• A self-starter who thrives in a fast-paced, high-growth startup environment
• Creative, resourceful, detail-oriented, and well-organised
• Experienced in selling transformation/visionary solutions, especially where there isn't an obvious budget (demand creation vs. fulfilment)
• A team player with high integrity and grit

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-SM3

Scopely is looking for a talented and experienced Senior Render Artist to join our team based from Barcelona & Dublin on a hybrid/remote basis or from the UK & Portugal in a remote basis!

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. 

We are in the early stages of development on an ambitious, unannounced, cross-platform Strategy/MMO title, creating a team of talented and passionate game makers to join us on this exciting journey!

What You’ll Do

As a Senior member of the art team you will be working closely with the Art Directors helping to make their artistic vision come to life. You will work in a collaborative environment to create and iterate on a breadth of 2D Marketing, promotional and in game visuals that showcase this exciting project.  The ideal candidate will show a portfolio of a wide variety of renders / splash screens and marketing art.

• Work closely with the Art Directors to deliver the highest quality visuals for use in promotional materials and rendered images for use in game.
• Produce visual benchmark marketing materials for a wide range of scenarios. This will include 2D imagery for use in advertising, social media, as well as in game usage.
• Facilitate and drive the creation of endearing, memorable promotional renders that reflect the personalities of the characters within the game.
• Collaborate with modelling, rigging, animation, ui and marketing teams to achieve the desired goals.
• Work closely with Production to coordinate rendering resources, schedules and priorities based on project needs.
• Consistently strive to exceed the highest quality standards of the studio.

What We’re Looking For 

• You will be able to demonstrate a history of creating stunning renders and 2D promotional pieces using 3D assets and rendering techniques.
• You will display high level skills and judgement on composition and framing.
• Experience in shipping multiple titles in your career as a Render Artist/Marketing Artist in the games industry.
• Excellent understanding of lighting application in 3D render scenes.
• A working knowledge of posing characters and 3D assets using existing skeletal rigs.
• Maya experience.
• An excellent knowledge of Marmoset toolbag or comparative software.
• Superior communication, organizational, time management and interpersonal skills.
• Positive attitude and an ability to receive and provide objective feedback.

Bonus Points

• Experienced working with a licensed IP
• Experience with Substance Painter
• Enjoy the Sci-fi genre
• A passion for video games
  
  

Please include a portfolio or PDF/links to examples of your work in the application. 

Senior Pre-Sales Solutions Engineer

Commercial | EMEA | French Speaking

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo brings to our workplace every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying.

About the Opportunity

Solutions Engineers at Klaviyo are technical sellers at the heart of our revenue motion. We don't just demo software. We work as trusted advisors, helping fast-growing commercial businesses understand how Klaviyo can solve their real challenges, and then we prove it.

We're looking for a Senior Pre-Sales Solutions Engineer to join our EMEA Commercial team, covering the Entrepreneur and SMB segment. This is a role for someone who can move quickly through a sales cycle, run sharp discovery, design practical solutions, and deliver demos that actually land. You'll be comfortable talking to both developers and marketers, and you know how to adapt on the fly.

You'll work closely with Account Executives across the French-speaking market and wider EMEA region, owning the technical side of deals from first call through to close. You bring structure and momentum to the sales cycle without slowing it down.

What We Do as Solutions Engineers

We're technical sellers who drive revenue by winning Commercial deals. Our job is to own the technical win. That means building champions, demonstrating clear value, and making sure prospects choose Klaviyo.

We work directly with customers to architect solutions that integrate into their existing tech stacks, taking a consultative approach that builds confidence and secures buy-in from technical and business stakeholders alike.

Our team builds beyond the day-to-day too. Recent projects include AI-powered demo data generators, a Chrome extension for troubleshooting API calls, web SDK injectors, and templatised mobile apps to showcase our SDK capabilities. If you're someone who builds things to solve problems, you'll fit right in.

How You'll Make a Difference

Own the Technical Win

• Partner with Account Executives to lead the technical side of Commercial opportunities from qualification through to close.
• Run focused technical discovery to understand a prospect's goals, current stack, data flows, and constraints.
• Design solution architectures that make the most of Klaviyo's platform, APIs, and integrations to meet customer needs and best practices.
• Deliver tailored demos and presentations to both business and technical audiences, clearly connecting capabilities to real customer outcomes.
• Scope and lead proofs of concept where needed, defining success criteria and keeping things on track.
• Handle objections confidently, navigate competitive situations, and bring clear strategic thinking to deal with conversations.

Be a Trusted Advisor

• Act as a go-to resource for prospects on topics like data strategy, integrations, implementation approach, and long-term scalability.
• Bring subject matter expertise across marketing technology, eCommerce, CDPs, and customer data.
• Collaborate with Product, Engineering, and Support on RFPs, security reviews, and deeper technical evaluations.
• Stay close to the competitive landscape and bring that intelligence into deals in a way that's useful, not just informational.

Build and Contribute

• Contribute to repeatable assets like demo narratives, reference architectures, playbooks, and templates that help the broader team move faster.
• Use AI tools and automation to scale your own impact and improve how you work.
• Provide clear feedback loops to Product and GTM teams on feature gaps, market trends, and what SMB customers are actually asking for.
• Support partner and channel teams where relevant, helping them position and implement Klaviyo effectively for commercial customers.

Who You Are

Required

• Fluent in French and English, written and spoken.
• 3+ years of experience in a pre-sales, solutions engineering, or solutions architecture role at a B2B SaaS company.
• Solid understanding of web technologies, APIs, and data integrations including REST APIs, webhooks, and ecommerce or marketing platforms.
• Comfortable engaging with both technical stakeholders (developers, architects) and business stakeholders (marketing, operations, leadership).
• Strong customer-facing communication skills, with the ability to make complex concepts feel simple and relevant.
• Able to run live product demos and adjust in real time based on the conversation.
• Experience working with commercial customers, with an appreciation for their pace, constraints, and how to design practical solutions that fit.
• A bias toward action and solid problem-solving instincts in fast-moving sales cycles.

Nice to Have

• Hands-on experience with JavaScript, Python, or SQL for light technical validation, data exploration, or integration work.
• Background in marketing technology, CDPs, or customer engagement platforms.
• Familiarity with AI-assisted development tools (e.g. Claude Code, Cursor) and how to use them to move faster.
• Experience with ecommerce technology stacks such as Shopify, Magento, or custom storefronts.
• Experience working with partners or consultancies that serve SMB customers.

What Sets You Apart

• You've used AI to genuinely scale your effectiveness, whether that's through automation, research, demo prep, or light development.
• You roll up your sleeves and become the expert on whatever you need to know.
• You bring competitive intelligence into deals without it feeling like a script.
• You contribute to the team through the assets, playbooks, and feedback you leave behind.
• You thrive in a fast-moving environment and don't need everything mapped out to get started.

How We'll Measure Success

• Technical win rate and contribution to overall win rate in the Commercial segment.
• Quality and consistency of solution designs and handoffs to implementation and Customer Success teams.
• Impact on repeatable assets, team enablement, and process improvements for the broader go-to-market team.
• Feedback quality delivered back to Product and GTM on segment-specific needs.

Get to Know Klaviyo

We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalised experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators — ambitious and collaborative teammates who stay focused on our north star: delighting our customers.

#LI-Hybrid 

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Team Overview:

The Amplify Engineering team builds internal tools, platforms, and AI-powered automation that help Klaviyos work more efficiently and at scale as the company grows. We partner across the organisation, including Sales, Marketing, Engineering & Product, Customer Service & Success, and Finance, to solve real operational problems with practical, well-designed software.

Our work spans internal applications, 3rd-party integrations, interactive dashboards, CMS integrations, and robust AI systems and agents that automate repetitive tasks, surface the right information at the right time, and help teams make better decisions. We operate in tight feedback loops with our internal customers, shipping quickly, learning fast, and seeing the impact of our work immediately in how deals move faster, tickets resolve sooner, and launches go more smoothly.

This role is for builders and leaders who enjoy turning real-world pain points into reliable, scalable solutions. The work is highly visible and deeply impactful, shaping how thousands of Klaviyos get their work done every day through fast iteration, high ownership, and clear outcomes.

How You’ll Make an Impact:

The Amplify team builds the internal platforms, automation, and AI-driven systems that power how Klaviyos work every day. As an Engineering Manager, you will:

• Lead one or more engineering teams and help shape the technical direction for internal tools and platforms that improve efficiency, automation, and productivity.
• Lead a portfolio of internal systems supporting Sales, Marketing, Customer Service & Success, R&D, and Finance, including AI-powered workflows, internal web applications, data and event pipelines, third-party integrations, and support tooling.
• Balance technical leadership and people leadership, setting direction, modelling best practices, and enabling teams to deliver effectively through others.
• Partner closely with engineers, product managers, designers, and senior stakeholders to translate organisational challenges into scalable, high-quality software solutions.
• Learn and evolve Klaviyo’s end-to-end internal workflows, scaling platforms and processes to support the company’s next phase of growth.
• Foster a culture of collaboration, systems thinking, technical excellence, and curiosity around new technologies, including AI.
• Make a direct and visible impact on how thousands of Klaviyos get their work done every day.

Who You Are:

• You are passionate about building software for the long term, balancing technical quality, delivery pace, and business impact.
• BA or BS Degree in Computer Science, related field, or equivalent experience.
• You have 5+ years of hands-on software development experience building and operating highly available, full-stack SaaS products, with a solid understanding of modern web architectures and scalable, multi-tenant systems.
• You have 3+ years of experience as an engineering manager, leading high-performing teams that deliver complex, cross-team initiatives using an agile, iterative approach.
• You are a technically curious leader with hands-on experience using modern AI tools and workflows (e.g. OpenAI, Anthropic, Gemini, n8n) and an interest in helping teams apply them thoughtfully to improve productivity and outcomes.
• You are comfortable setting technical direction and standards, working with peers and senior leadership to evolve architecture, development practices, and shared engineering processes.
• You have experience owning work end-to-end – from design through delivery and deployment, including planning, estimation, and managing delivery risks.
• You are an effective cross-functional communicator, able to work closely with product, design, and business partners to align priorities and move work forward.
• You are a people-first leader who enjoys hiring, onboarding, mentoring, and developing engineers, creating an environment where individuals and teams can grow and do their best work.
• You enjoy leading teams that build internal platforms, tools, or systems that improve productivity, automation, and operational efficiency across an organisation.
• You like to question convention, continuously improve how work gets done, and thrive in small, autonomous teams that ship early and often in close partnership with their stakeholders.

Nice to have:

• Experience building internal tools, platforms, or automation for developers and/or non-technical teams.
• Hands-on experience in full-stack environments, including diagnosing and improving application performance.
• Strong practical experience using AI tools and patterns (e.g. APIs/SDKs, prompt and context design, automated or agentic workflows, RAG, and evaluation or monitoring).
• Experience working with cloud infrastructure (AWS preferred), including infrastructure-as-code and containerised environments (Terraform and Kubernetes). Familiarity with GCP or Azure is a plus.

30 / 60 / 90 / 6-12 Month Plan:

30 Days: Build context across the Amplify domain by learning the teams’ areas of ownership, architecture, and core workflows. Establish trust with engineers and partners while contributing to technical discussions and trade-off decisions.

60 Days: Assess team roadmaps and delivery practices, incorporating input from engineers and stakeholders. Align priorities with the technical direction and business goals you are helping to shape, and begin contributing to hiring and team growth.

90 Days: Improve how teams and stakeholders work by introducing or refining tools, processes, or architectural approaches. Provide technical leadership through reviews, guidance, and targeted hands-on contributions where helpful.

6-12 months: Be a trusted owner of your teams’ platforms and systems, known for delivering meaningful, scalable impact. Partner closely with product and design to drive adoption of Amplify systems and evolve them to support Klaviyo’s continued growth.

Technologies We Use:

Klaviyo’s platform is primarily built with Python and React and runs on AWS. New hires join us from a wide range of technical backgrounds and are supported in learning our stack. Core technologies include:

• Python / Django / FastAPI
• Typescript / React
• MySQL / Redis / Memcached
• RabbitMQ / Celery / Apache Kafka / Apache Pulsar
• AWS / Terraform / Kubernetes

Location & Work Model

This role is based in Dublin, Ireland, and follows a hybrid working model. Klaviyo supports work authorization and relocation for this position.

At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.

Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

#indeedDUB

Dublin, Ireland (Hybrid: 3 days p/week in office)

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Dublin, Ireland (Hybrid: 3 days p/week in office)

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Dublin, Ireland (Hybrid: 3 days p/week in office)

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Dublin, Ireland (Hybrid: 3 days p/week in office)

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

As Sr. Client Account Manager in our IT Enterprise Sales Team, you will be in charge of driving a book of business with some of our key partners on our Retail Team. You’ll work directly with some of our key advertisers as a trusted consultant to their business. Your strategic advice, sales skills & coaching are core to bringing to life the value we deliver as a platform. If this sounds like fun, we’d love to hear from you!

 What you’ll do:

• Build and nurture relationships with our Partners, proactively reaching out to partners regarding campaign performance, optimisations, updates, and opportunities.
• Ensure that our partners objectives and requirements are met by liaising between them and our internal teams (Measurement & Insights, Product Marketing, Creative Strategy, etc).
• Gain a deep understanding of our partners’ business goals and turn data into compelling stories and actionable insights to help them succeed.
• Specifically own the “how” conversation with advertisers to advise on media strategies across targeting, bidding models, creative, measurement, etc.
• Become an expert at Pinterest campaign best practices, enabling yourself to be the resource for performance related opportunities. Ensure that campaign setup is optimal. Interpret and communicate campaign results so that the customer sees impact. Evaluate if a digital media campaign is successful and how to troubleshoot. Understand how to drive results, optimize campaigns and deliver performance updates to partners. Ensure the performance metrics that were agreed upon are being met, and take action to course correct.
• Actively engaging in client meetings to understand their key objectives and challenges. Presenting and explaining complex solutions in a clear and concise manner to help partners achieve their objectives. Handle resistance, complaints, or objections from partners professionally and patiently. Cross sell and upsell opportunities that contribute to the team’s ability to exceed revenue targets.
• Understand complex processes and products, distilling them down into a digestible format for our partners’, Provide partners with guidance and expertise on product, service best practices and features. Be highly knowledgeable about all relevant Pinterest ad product features and capable of clearly explaining their benefits to a customer. Maintain up-to-date education and fluency on evolving product roadmap and iterations. Efficiently interfaces with appropriate cross-functional teams to answer product-related questions or challenges when needed.
• Pitch new performance products and campaign best practices at scale.

What we’re looking for:

• Digital advertising sales experience, managing high value relationships, driving strategic learning agendas and owning client communication.
• Track record of compelling data-backed storytelling and recommendations.
• Expert in managing forecasts and achieving goals.
• Strong communication skills in person, on the phone, and through email.
• A team player who’s able to work in a fast-paced environment with technical and non-technical teams.
• Expertise in digital advertising and media sales including campaign optimisation, analytical problem solving, and product/platform knowledge.
• Technical foundation with relevant experience in Search/Shopping/Display/Social advertising technologies.
• Demonstrates curiosity and a willingness to explore AI tools to improve day-to-day productivity, including campaign setup, performance reporting, client communications, and research. Leverages AI to work more efficiently, whether it's streamlining optimizations, preparing for client meetings, or surfacing insights from campaign data, while maintaining attention to detail and a high bar for accuracy.
• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. This role will need to be in the office for in-person collaboration 1 times per week and therefore needs to be in a commutable distance from the Dublin office.
• Bachelor’s/Master’s degree in a relevant field or equivalent experience.
• Fluent Italian and English are essential for the role.

Relocation Statement:

•  This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration [1-2 times per week] and therefore needs to be in a commutable distance from the Dublin office.

#LI-HYBRID

#LI-PS1

Anaplan is seeking an ENTERPRISE ACCOUNT EXECUTIVE to drive its growth and expand its presence in the Large Enterprise Accounts.

In this role, you will take your proven track record of selling sophisticated technology solutions and account management and sell an incredibly versatile platform. Our sales team is helping industry leaders understand the impact of Anaplan products and how our connected planning solution is ending siloed decision-making. You will help our customers achieve their immediate business goals while setting their business up for the future.

This role will be a catalyst to Anaplan’s continued growth while leading digital transformation. Reporting directly to the RVP of Sales. You will have mostly greenfield accounts. This type of territory requires someone to further build our footprint by hunting and locking in new logo accounts as well as rapidly growing opportunities within the current customer base.

Your Impact

• Engaging with targeted prospects to identify broken business processes and position Anaplan’s unique ability to solve the problem,
• Build Anaplan’s business value throughout the selling engagement. Navigating sophisticated prospect environments to align the prospect around the Anaplan solution,
• Conduct highly effective presentations from Director through SVP and key C-suite level decision makers including CFOs, CROs, and senior leaders in supply chain, workforce, and other business functions,
• Develop customers and own opportunity management start-to-finish across multiple customer targets and functions,
• Apply Anaplan’s value-based selling methodology and tools to run sales processes and accurately forecast business,
• Employ outstanding account leadership skills to identify account expansion opportunities by cross-selling and up-selling opportunities within targeted accounts,
• Perform strategic sales planning, leading to accurate forecasting of the business,
• Work with cross-functional members of Sales Development Reps, Marketing, Solution Consultants, and the Customer Success teams.

Your Qualifications

• Extensive experience in consultative sales to Fortune 2000 companies, ideally in SaaS solutions (but not required)
• 'Hunter' with a strong growth mindset, motivated by developing new business essential
• Shown success selling into Vice President / Senior Vice President buyers,
• Track record of overachieving sales quota & targets, including demonstrated history of multiple high six-figure annual contract value (ACV) deals (services and/or software),
• Demonstrated network in your industry territory, with a mix of some customers and implementation partners,
• Demonstrated experience with sophisticated partner & internal team organizations,
• Domain understanding (Supply Chain, FP&A, Workforce Planning & Sales) and knowledge of how these functions plan, process work and make decisions,
• Strong, demonstrated opportunity management practices (e.g. sales process, qualification, executive presentation skills, quote presentation and negotiation), and ability to balance multiple (3-5) opportunities at once,
• Business, Finance, Economics, related BS/BA degree or relevant years of experience.

Preferred Skills

• Experience with Outreach, SFDC, LinkedIn Sales Navigator a plus,
• Account Planning experience Altify, MEDDPICC, Miller Heiman

#LI-CC

Team Overview:

The Amplify Engineering team builds internal tools, platforms, and AI-powered automation that help Klaviyos work more efficiently and at scale as the company grows. We partner across the organisation, including Sales, Marketing, Engineering & Product, Customer Service & Success, and Finance, to solve real operational problems with practical, well-designed software.

Our work spans internal applications, 3rd-party integrations, interactive dashboards, CMS integrations, and robust AI systems and agents that automate repetitive tasks, surface the right information at the right time, and help teams make better decisions. We operate in tight feedback loops with our internal customers, shipping quickly, learning fast, and seeing the impact of our work immediately in how deals move faster, tickets resolve sooner, and launches go more smoothly.

This role is for software engineers who enjoy turning real-world problems into reliable, scalable solutions. The work is highly visible and has a direct impact on how thousands of Klaviyos get their work done every day.

How You’ll Make an Impact:

The Amplify team builds the internal platforms, automation, and AI-driven systems that power how Klaviyos work every day. As an AI Software Engineer II on Amplify, you will:

• Design, build, and maintain internal products and platforms, including internal web applications, APIs, data and event pipelines, and AI-powered workflows used daily by Sales, Marketing, Customer Service & Success, R&D, and Finance teams. You will own features and small-to-medium projects end to end, from design through deployment and iteration.
• Deliver project work with increasing autonomy and scope. You will break down problems into actionable pieces, refine requirements with your team, and collaborate to ship high-quality solutions that meet reliability and performance expectations.
• Work closely with internal customers to understand their workflows and constraints, and translate operational challenges into pragmatic, maintainable software and AI-enabled tools that improve productivity and reliability.
• Contribute to the technical and architectural evolution of Amplify’s systems by participating in design discussions, proposing improvements, and helping ensure our platforms remain scalable, observable, and reliable as usage grows.
• Take responsibility for the quality and operational health of the code you ship, including testing, deployment, monitoring, debugging issues in development and production, and participating in on-call rotations for the systems your team owns.
• Use modern AI tools as part of your day-to-day engineering workflow, including for coding, testing, documentation, and experimentation, and share learnings to help the team continuously improve how it works with AI.
• Help improve the developer experience and engineering practices on Amplify by contributing to tooling, CI/CD, automation, tests, and shared utilities that support consistent, high-quality delivery.
• Collaborate closely with Product, Design, Data, and operational partners, contributing to discovery, evaluating trade-offs, and ensuring the work you deliver is tied to clear success criteria and business outcomes.

Who You Are:

• You care about building software for the long term, balancing technical quality, delivery pace, and business impact.
• You have strong hands-on experience building and operating full-stack or backend-focused software systems, including SaaS products, platforms, or internal tools.
• You can take a well-defined feature or small-to-medium project from design through implementation, testing, rollout, and ongoing maintenance, seeking input when needed and moving work forward independently.
• You are comfortable questioning and refining requirements, working with product managers and stakeholders to clarify scope, identify edge cases, and propose pragmatic solutions.
• You have experience in at least one area of modern web engineering such as backend services, data pipelines, internal tools, integrations, or AI-enabled workflows, and understand how to build secure, scalable, and maintainable systems.
• You are comfortable using AI-powered tools to support your development workflow and are interested in continuing to grow your AI skills over time.
• You care about operational excellence and are comfortable debugging issues, improving tests, adding logging and metrics, and working within reliability goals.
• You are a clear communicator and collaborative teammate, contributing thoughtfully to technical discussions, writing clear tickets or lightweight design docs, and keeping others informed on progress and risks.
• You enjoy working in small, autonomous, agile teams, shipping iteratively, and partnering closely with product managers and other engineers to deliver meaningful outcomes.
• You are motivated to continuously improve how things work, whether that is tooling, workflows, architecture, or team practices.

Nice to Have:

• Experience building internal tools, platforms, or automations for developers and/or non-technical stakeholders, with a track record of improving reliability, productivity, or operational efficiency.
• Hands-on experience in full-stack environments, including diagnosing and improving application performance, database queries, and complex, multi-service workflows.
• Practical experience building or integrating AI-powered systems and agents; e.g., workflows using LLM APIs/SDKs, agentic or automated workflows, RAG pipelines, or evaluation/monitoring frameworks.
• Familiarity with cloud infrastructure (AWS preferred), infrastructure-as-code (Terraform), and containerized environments (Kubernetes), including how to design services that run reliably at scale in those environments.

Technologies We Use:

Klaviyo’s platform is primarily built with Python and React and runs on AWS. Engineers join us from a wide range of technical backgrounds and are supported in learning our stack. Core technologies include:

• Python / Django / FastAPI
• Typescript / React
• MySQL / Redis / Memcached
• RabbitMQ / Celery / Apache Kafka / Apache Pulsar
• AWS / Terraform / Kubernetes

Location & Work Model:

This role is based in Dublin, Ireland and follows a hybrid working model. Klaviyo supports work authorization and relocation for this position.

At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.

Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Team Overview:

The Amplify Engineering team builds internal tools, platforms, and AI-powered automation that help Klaviyos work more efficiently and at scale as the company grows. We partner across the organisation, including Sales, Marketing, Engineering & Product, Customer Service & Success, and Finance, to solve real operational problems with practical, well-designed software.

Our work spans internal applications, 3rd-party integrations, interactive dashboards, CMS integrations, and robust AI systems and agents that automate repetitive tasks, surface the right information at the right time, and help teams make better decisions. We operate in tight feedback loops with our internal customers, shipping quickly, learning fast, and seeing the impact of our work immediately in how deals move faster, tickets resolve sooner, and launches go more smoothly.

This role is for lead engineers who enjoy turning real-world problems into reliable, scalable solutions. The work is highly visible and has a direct impact on how thousands of Klaviyos get their work done every day.

How You’ll Make an Impact:

The Amplify team builds the internal platforms, automation, and AI-driven systems that power how Klaviyos work every day. As a Lead AI Software Engineer on Amplify, you will:

• Provide technical oversight and direction for a portfolio of Amplify systems, including internal web applications, APIs, data and event pipelines, and AI-powered workflows used daily by Sales, Marketing, Customer Service & Success, R&D, and Finance teams. You will help ensure they are reliable, scalable, secure, and straightforward to evolve.
• Formulate and drive a forward-looking technical vision for key Amplify domains in partnership with your Engineering Manager, Product, Data, and cross-functional stakeholders, aligning that vision with our AI-first strategy and the business outcomes we are accountable for.
• Lead the end to end lifecycle of complex, multi component projects and platforms that span multiple internal customers and engineering teams, from discovery and technical design through implementation, rollout, and long term ownership.
• Act as the primary technical interface between your areas of ownership in Amplify and the rest of engineering, helping clarify requirements, reduce technical ambiguity and risk, and ensure the team delivers roadmap and OKR commitments on time with the right quality bar.
• Take responsibility for the technical and architectural evolution of multiple significant domains within Amplify, anticipating scalability, reliability, security, and observability needs as usage grows and new use cases emerge.
• Define, refine, and uphold operational standards for the systems you and your team own, including SLOs, monitoring and alerting, incident response practices, and post incident learning that continually improves our operational excellence.
• Create, teach, and improve shared engineering processes, patterns, and internal platforms that make it easier for Amplify and other teams across Klaviyo to build high quality internal tools and AI-powered systems consistently.
• Use modern AI tools as part of your day-to-day engineering workflow and help the team adopt AI effectively, from design and coding through testing, documentation, and evaluation. You will help establish sensible guardrails, evaluation practices, and patterns for AI-first development.
• Work through influence and delegation to get work done, setting clear technical direction, breaking down projects into actionable workstreams, and enabling other engineers to deliver successfully.
• Mentor and coach other engineers across levels through design reviews, pairing, and thoughtful feedback. You will help grow future technical leaders, raise the technical bar for the team, and ensure knowledge is shared rather than concentrated.
• Collaborate closely with Product, Design, Data, and operational partners to define problems, shape trade offs, and agree on success metrics, ensuring Amplify’s work focuses on the highest value opportunities and that outcomes are clearly measured.
• Represent Amplify’s systems and strategy in broader engineering forums, contributing to architectural discussions, technical RFCs, and cross team initiatives, and helping ensure our internal platforms fit well into the wider Klaviyo ecosystem.

Who You Are:

• You care deeply about building software and platforms for the long term, balancing technical quality, delivery pace, and measurable business impact, and you are comfortable making and explaining trade offs at that intersection.
• You have strong hands on experience building and operating highly available, full stack or backend focused SaaS systems, and have been responsible for the health and evolution of multiple services or product areas, not just a single application.
• You have led delivery of business critical projects that span multiple engineers and months, including discovery, technical design, implementation, rollout, and ongoing maintenance. You are comfortable scrutinising requirements, reducing ambiguity, and setting technical direction for others.
• You have deep expertise in several areas of modern web engineering such as backend services, data pipelines, internal platforms, or AI enabled systems, and a strong understanding of scalable, multi-tenant architectures and the operational realities of running them in production.
• You regularly use AI powered tools in your development workflow and are interested in shaping how a team or organisation uses AI thoughtfully to improve engineering productivity, system capabilities, and internal customer experiences.
• You take ownership of operational excellence for the systems you and your team build, including performance, reliability, observability, and on-call participation where required. You are comfortable defining and maintaining SLOs and holding systems to them.
• You are effective at working through influence and delegation. You know when to keep a task for yourself and when to hand it to others, and you enjoy creating the clarity, patterns, and guardrails that let other engineers move quickly and safely.
• You enjoy questioning convention and continuously improving how things work, whether that is architecture, tooling, workflows, or team processes, and you are comfortable introducing change in a way that brings people along with you.
• You are a clear communicator and collaborative teammate, comfortable leading technical discussions, writing design docs or RFCs, and keeping stakeholders aligned from early discovery through delivery and follow up.
• You enjoy working in small, autonomous, agile teams, shipping incrementally, and partnering closely with product managers, data partners, and other engineers to deliver better outcomes for internal customers.

Nice to Have:

• Experience building internal tools, platforms, or automations for developers and or non technical stakeholders, with a track record of improving reliability, productivity, or operational efficiency across multiple teams.
• Experience providing technical leadership across several related systems or domains, including defining technical vision, setting design patterns, and aligning multiple teams on shared approaches.
• Practical experience building or integrating AI powered systems and agents such as workflows using LLM APIs or SDKs, agentic or automated workflows, retrieval augmented generation pipelines, or evaluation and monitoring frameworks for AI systems.
• Experience working with cloud infrastructure (AWS preferred), infrastructure as code (Terraform), and containerised environments (Kubernetes), and designing services that run reliably at scale in those environments.
• Experience partnering closely with customer service & support, go to market, or operations teams to understand complex workflows and build internal tools that drive measurable efficiency gains.

Technologies We Use:

Klaviyo’s platform is primarily built with Python and React and runs on AWS. Engineers join us from a wide range of technical backgrounds and are supported in learning our stack. Core technologies include:

• Python / Django / FastAPI
• Typescript / React
• MySQL / Redis / Memcached
• RabbitMQ / Celery / Apache Kafka / Apache Pulsar
• AWS / Terraform / Kubernetes

Location & Work Model

This role is based in Dublin, Ireland and follows a hybrid working model. Klaviyo supports work authorization and relocation for this position.

At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.

Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

#indeedDUB

Team Overview:

The Amplify Engineering team builds internal tools, platforms, and AI-powered automation that help Klaviyos work more efficiently and at scale as the company grows. We partner across the organisation, including Sales, Marketing, Engineering & Product, Customer Service & Success, and Finance, to solve real operational problems with practical, well-designed software.

Our work spans internal applications, 3rd-party integrations, interactive dashboards, CMS integrations, and robust AI systems and agents that automate repetitive tasks, surface the right information at the right time, and help teams make better decisions. We operate in tight feedback loops with our internal customers, shipping quickly, learning fast, and seeing the impact of our work immediately in how deals move faster, tickets resolve sooner, and launches go more smoothly.

This role is for senior engineers who enjoy turning real-world problems into reliable, scalable solutions. The work is highly visible and has a direct impact on how thousands of Klaviyos get their work done every day.

How You’ll Make an Impact:

The Amplify team builds the internal platforms, automation, and AI-driven systems that power how Klaviyos work every day. As a Senior AI Software Engineer on Amplify, you will:

• Design, build, and own complex internal products and platforms, including internal web applications, APIs, data and event pipelines, and AI-powered workflows used daily by Sales, Marketing, Customer Service & Success, R&D, and Finance teams.
• Lead the end-to-end lifecycle of projects and features – from discovery and technical design through implementation, rollout, and long-term ownership.
• Partner closely with internal customers to understand their workflows and constraints, and translate real operational challenges into scalable, maintainable solutions that measurably improve productivity, quality, and reliability.
• Take ownership of the technical and architectural evolution of parts of the Amplify platform, anticipating scalability, reliability, and observability needs as usage grows.
• Define and maintain operational standards for the systems you own, including SLOs, monitoring, incident response, and follow-up on root-cause analysis.
• Use modern AI tools as part of your day-to-day engineering workflow (e.g. LLM-based tooling for design, coding, testing, and documentation), and help shape best practices for how the team applies AI responsibly and effectively.
• Contribute to shared patterns, tooling, and processes that make it easier for teams across Klaviyo to build high-quality internal tools and AI-powered systems consistently.
• Mentor and support other engineers through design reviews, pairing, and constructive feedback, leaving the codebase and systems better than you found them.
• Collaborate closely with Product, Design, Data, and operational partners to define requirements, trade-offs, and success metrics, ensuring Amplify’s work focuses on the highest-value problems.

Who You Are:

• You care deeply about building software for the long term, balancing technical quality, delivery pace, and business impact.
• You have strong hands-on experience building and operating highly available, full-stack SaaS systems, and are comfortable owning complex problems end to end.
• You’ve led the delivery of significant projects or features independently, including discovery, technical design, implementation, rollout, and ongoing maintenance, and you’re comfortable providing technical direction to others.
• You have deep expertise in one or more areas of modern web engineering (e.g. backend services, data pipelines, internal platforms, or AI-enabled systems) and a solid understanding of scalable, multi-tenant architectures.
• You regularly use AI-powered tools in your development workflow and are curious about applying AI thoughtfully to improve engineering productivity and system capabilities.
• You take ownership of operational excellence for the systems you build, including performance, reliability, observability, and on-call participation where required.
• You enjoy questioning convention and continuously improving how things work, whether that’s architecture, tooling, workflows, or team practices.
• You are a clear communicator and collaborative teammate, comfortable leading technical discussions, writing design docs or RFCs, and keeping stakeholders aligned.
• You enjoy working in small, autonomous, agile teams, shipping incrementally, and partnering closely with product managers and other engineers to deliver better outcomes.

Nice to have:

• Experience building internal tools, platforms, or automations for developers and/or non-technical stakeholders, with a track record of improving reliability, productivity, or operational efficiency.
• Hands-on experience in full-stack environments, including diagnosing and improving application performance, database queries, and complex, multi-service workflows.
• Practical experience building or integrating AI-powered systems and agents; e.g., workflows using LLM APIs/SDKs, agentic or automated workflows, RAG pipelines, or evaluation/monitoring frameworks.
• Experience working with cloud infrastructure (AWS preferred), infrastructure-as-code (Terraform), and containerised environments (Kubernetes), and designing services that run reliably at scale.

Technologies We Use:

Klaviyo’s platform is primarily built with Python and React and runs on AWS. Engineers join us from a wide range of technical backgrounds and are supported in learning our stack. Core technologies include:

• Python / Django / FastAPI
• Typescript / React
• MySQL / Redis / Memcached
• RabbitMQ / Celery / Apache Kafka / Apache Pulsar
• AWS / Terraform / Kubernetes

Location & Work Model:

This role is based in Dublin, Ireland and follows a hybrid working model. Klaviyo supports work authorization and relocation for this position.

At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.

Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Scopely is looking for a Senior Product Manager to join our Star Trek Fleet Command team in Dublin, Barcelona, or the UK on a hybrid/remote first basis. 

Star Trek Fleet Command's ongoing success goes from strength to strength. Our in-house developed 4X MMO was launched in 2018 and continues to evolve, being consistently one of the top 10 gross revenue Massive Multiplayer Strategy games on the market.

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing, and innovating the mobile games industry, connecting millions of people around the world daily.

What You Will Do

As a Sr Product Manager on the Star Trek Fleet Command team, you will help drive key initiatives that support player engagement and monetization. Working alongside Product, Design, Economy, Marketing, and Analytics teams, you'll support the planning, execution, and optimization of in-game events, features, and offers that improve player experience and business performance.

• Support the planning and execution of the live content calendar, including events and offers
• Analyze player behavior and game data to identify trends and opportunities for growth
• Collaborate with cross-functional teams to deliver engaging content that meets both player needs and business goals
• Work closely with economy and game design to ensure progression systems remain balanced and rewarding
• Monitor performance of features and events, and recommend improvements based on data and player feedback
• Assist in developing product documentation, roadmaps, and KPIs for key initiatives
• Contribute to competitive analysis and help build business cases for new content and features
• Support testing and experimentation efforts to validate product hypotheses

What We're Looking For

• Solid experience in product management, ideally within free-to-play mobile games or live service games
• Strong analytical skills and comfort working with data to inform decisions
• Understanding of core F2P mechanics, player retention strategies, and monetization best practices
• Collaborative mindset and ability to work across multiple teams and disciplines
• Excellent communication and organizational skills

Bonus Points

• Experience in product management and/or product development in software or live services.
• Live Operation Experience: previous working experience owning live operations on a major F2P title.
• Genre Experience: precious experience in either 4X strategy or MMORPG games.

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that!  

We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!

What's the opportunity? 

Lead a high-performing Customer Campaigns & Lifecycle Marketing team. This team manages all customer marketing communications, with a goal of driving more adoption and usage of Fin—our AI agent, and mature usage of Intercom—our helpdesk product. As lead, you're accountable for overall team performance. You’re responsible for the delivery of an excellent customer experience for current customers, you’re the gatekeeper of our customer messaging, across in-product channels and email.

You’ll lead customer communications for product launches, events and product changes.
This role spans across the customer lifecycle: Conversion, Activation/Onboarding, Usage, Maturity, Expansion, Churn mitigation. And you’ll also be responsible for implementing and overseeing the platforms/tooling stack we choose to use. 

You’ll work with multiple senior stakeholders across the Growth, Product Marketing, Demand Generation, Sales and Customer Support teams.

What will I be doing? 

• Leading a team of 3-4 highly autonomous individual contributors, focused on different projects, different company initiatives/objectives and supporting different internal teams. 
• Implementing a significant customer marketing campaign tool overhaul to improve the capabilities of the Customer Campaigns & Lifecycle Marketing team in the AI era.
• You’ll foster a team culture that is focused on Intercom values. You’ll be an AI native marketer and quickly be delivering 2x output, leading by example.
• Building relationships with senior stakeholders across key business areas: Growth, Product Marketing, Demand Generation, Sales and Customer Support teams – to ensure Customer Campaigns & Lifecycle Marketing are aligned and delivering to the company objectives and to the standard expected. 
• You’ll be accountable for the quality of everything the team delivers - copy, design, data, targeting etc. You’ll frequently be delivering direct feedback and will hold an extremely high-bar for excellence. 
• You will be responsible for overall team results and performance. Ensuring there is sufficient and robust measurement, that learnings are shared and acted upon – and reporting out to key stakeholders on project results and future team plans. 
• You will ensure the efficiency of the team and be confident that you're investing in the right things. You’ll manage team roadmap/planning and project prioritization. 
• You’ll be extremely proactive and also deliver projects yourself. You will spot opportunities and problems before they impact the business. You approach your work with a growth mindset, you seek a challenge, drive your own roadmap of work and don’t wait to be asked to do something. 
• You view things from a business performance perspective, applying a growth or revenue lens to the work you and the team are prioritizing.

What skills do I need? 

• 7+ years experience in customer marketing/campaigns experience, working across Conversion, Activation/Onboarding, Adoption and Expansion.
• An AI-first approach to marketing: proficient in AI tooling, including Claude Code experience. You can demonstrate significant usage to build strategy, develop and deploy campaigns and to measure performance, with clear evidence of speed and quality gains in doing so. 
• 3+ years experience of leading a team, and mentoring team members. 
• Experience in the B2B SaaS, tech or AI industry. 
• You are extremely proactive and need little guidance from leadership. 
• Very strong stakeholder management, with a track record of successful partnerships with Product/R&D, Sales, Customer Success and other Marketing teams on initiatives that drive revenue and growth.
• Knowledge of the Intercom platform and Marketo. You’ve also implemented new Marketing Automation tools, working with Ops and external teams to get projects delivered. Experience with multiple marketing automation/email platforms is a bonus.
• You’re a team player and you live the Intercom values. This is key for any leadership role at Intercom. You’re laser focused on Success, your bar for quality is extremely high and you are known for your speed of execution and impatience to get things done. 
• You thrive in ambiguous situations. Creativity and problem solving is your forte. 
• You have strong quantitative orientation, you are not intimidated by spreadsheets or working with analytics, RAD or Finance teams.

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed

#LI-Hybrid

Onboarding Specialist (French Speaking)

About Klaviyo

At Klaviyo, we believe businesses should own their growth. Our platform powers smarter digital relationships by combining marketing automation, analytics, and customer data into one place. We’re building a future where every customer interaction feels personal—and we’re just getting started.

About the Role

Onboarding Specialists at Klaviyo play a critical role in setting our customers up for long-term success. As the first point of contact post-sale, you’ll guide new customers through their first 30–90 days, helping them successfully implement Klaviyo and achieve fast time-to-value.

You’ll act as a trusted advisor—combining project management, product expertise, and strategic thinking to drive product adoption, reduce friction, and build strong customer relationships from day one.

How You’ll Make a Difference

• Own a portfolio of new customers from post-sale through successful go-live, managing multiple onboarding journeys simultaneously
• Design and execute tailored onboarding plans aligned to each customer’s goals and use cases
• Guide customers through platform setup, configuration, testing, and early performance optimization
• Provide proactive, 1:1 support across both technical and non-technical topics (e.g., deliverability, campaign setup, integrations)
• Track onboarding progress, ensuring milestones are met and holding stakeholders accountable
• Monitor onboarding health metrics to identify risks early and take action to improve outcomes
• Partner cross-functionally with Sales, Support, and Product teams to resolve issues and deliver a seamless customer experience
• Act as a trusted advisor, helping customers build a strong foundation for their marketing and growth strategy

What You’ll Bring

• 2–3+ years of experience in Customer Success, Onboarding, or Implementation roles
• Fluent French and English
• Proven ability to manage multiple customer relationships and projects simultaneously
• Strong project management and organizational skills, with a track record of delivering on time
• Excellent communication skills, with the ability to explain complex concepts clearly and influence stakeholders
• Analytical mindset with strong problem-solving abilities
• Ability to manage customer expectations and navigate ambiguity in a fast-paced environment
• Experience working with CRM or customer success tools (e.g., Salesforce, Gainsight)
• Comfortable learning and adapting to new technologies quickly

Nice to Have

• Experience in marketing technology, email/SMS platforms, or e-commerce ecosystems
• Experience advising customers on marketing strategies or campaign execution
• Familiarity with data analysis, reporting, or performance optimization

AI & Innovation Mindset

At Klaviyo, we’re investing heavily in AI to enhance both our product and how we work. We’re looking for candidates who are curious and proactive about using AI tools to improve efficiency, scale their impact, and deliver better customer outcomes.

• Experience using AI tools (e.g., ChatGPT, automation tools, or similar) to streamline workflows, improve communication, or enhance customer delivery is highly valued
• Demonstrated ability (or strong interest) in adopting new technologies to work smarter and more efficiently
• A mindset focused on continuous improvement, experimentation, and leveraging AI to drive better results

#LI-Hybrid 

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

The Client Engagement group helps Squarespace users grow their businesses by enabling them to create, target, and automate email campaigns. We power one-time email sends, automated messages triggered by customer actions, and audience segmentation, helping users deliver the right message to the right people at the right time.

We’re looking for engineers to help build and scale the systems behind campaign creation, audience management, segmentation, and automation. In this role, you’ll collaborate closely with product managers, designers, and other engineers to deliver reliable and intuitive features that help our users engage their audiences.

This is a hybrid role based in our Dublin office. You'll report to the Engineering Team Manager and work alongside a collaborative, high-performing team.

You'll Get To…

• Build: Low-latency, robust data pipelines to ingest, combine, and aggregate customer data from multiple internal and external sources, processing millions of data points every day.
• Collaborate: Work with product managers to translate our goals into features that deliver value for our users.
• Plan: Contribute to architecture discussions and design reviews, helping define how backend systems are built.
• Own: Oversee features throughout the development lifecycle, from implementation to launch and maintenance.

Who We're Looking For

• 3+ years of experience building backend systems in a production environment.
• Proficiency in Java, Kotlin, or another object-oriented programming language.
• Strong understanding of system design, algorithms, and distributed systems concepts.
• Experience with databases such as MongoDB, PostgreSQL, or similar technologies.
• Strong communication skills and a collaborative mindset.

Benefits & Perks

• Health insurance with 100% covered premiums for you, your spouse or partner and your dependent children including medical, dental, and vision
• Life and Income Protection
• Fertility and adoption benefits
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Pension benefits with employer match
• Flexible paid time off
• 26 weeks paid maternity leave & 12 weeks paid paternity leave
• 2 weeks paid family care leave
• Education reimbursement
• Employee donation match to community organizations
• 7 Global Employee Resource Groups (ERGs)
• Free lunch and snacks
• Close proximity to cultural landmarks such as Dublin Castle and St. Patrick's Cathedral

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-Hybrid

What's The Opportunity? 

The helpdesk is having its biggest moment in a decade. AI is transforming what a helpdesk can do -  and Intercom is the only company building a helpdesk and an AI agent as a single, integrated platform. This role is about owning that story: showing existing customers that we're investing deeply in the product they rely on, and establishing Intercom's vision for what an AI-first helpdesk looks like to the broader market.

This is a senior IC role for someone who wants to operate at the centre of product, AI, sales, and strategy. You'll own the positioning and messaging for Intercom's Helpdesk product — connected with the product team, close to customers, and responsible for one of the most important narratives in the company: why Helpdesk and Fin together is fundamentally better than either alone.

You'll shape how we talk to the 25,000+ businesses already using Intercom, build the narrative for an AI-first helpdesk era, and establish Intercom as the obvious choice for teams who want their AI agent and their human support layer working as one. You'll work directly with product, engineering, sales leadership, and the marketing team. You'll be hands-on with the product and the tech. This isn't a lane job - it's a builder role for someone who wants to work fast, think from first principles, and help define what great PMM looks like.

What Will I Be Doing? 

• Shape the ICP and audience for Helpdesk - helping guide marketing and GTM teams on where to focus and direct campaigns and sales plays
• Lead positioning and messaging for the Helpdesk product area from first principles -  owning the 1+1=3 story of Helpdesk + Fin and why the integrated platform delivers outcomes a standalone tool never could
• Define and build the narrative for Intercom's AI-first Helpdesk vision - what it means, why it matters, and why Intercom is uniquely positioned to deliver it - and bring it to market in a way that reshapes how buyers think about the category
• Partner with Product on how we communicate product investment and progress to existing customers - turning roadmap momentum into customer confidence that retains and expands accounts
• Build crisp, high-impact narratives and enablement that sales actually uses and establishes confidence. Work closely with Customer Success and Account Management to ensure messaging lands with the customers who need to hear it most
• Create high-quality core PMM assets yourself: web pages, first call decks, narratives and scripts launch materials. And maintain the core ‘brain’ of PMM context that feeds our AI-first approach
• Lead launches and go-to-market moments, working cross-functionally to deliver crisp messaging that fits for sales, campaigns and content needs
• Drive cross-functional alignment on what we're saying, why, and how it shows up everywhere - from the website to the sales deck to the customer email

What We're Looking For

This role is for someone who is a hybrid: part strategist, part storyteller, part technologist. You move between customer insight, product detail, competitive analysis, and creative expression without friction.

You've done this before

• 5+ years in product marketing, ideally in B2B with a track record of shaping how complex products are understood in market
• You've owned a core product area end-to-end - from ICP and positioning through to launches and field enablement
• You've worked in fast-moving environments where the product ships faster than the messaging can keep up - and found a way to move at that pace without losing quality
• Experience with customer retention or expansion motions is a strong plus

You think and write with precision

• Excellent written communication - you write crisp briefs, sharp narratives, and synthesis memos that drive alignment
• Strong editorial judgment - you know the difference between a sharp positioning statement and marketing language that means nothing
• You push back on vague claims and force specificity - in your own work and in others'

You're product-obsessed and technically engaged

• You read the docs, use the product, and dig into the tech before you craft a single message
• You're genuinely curious about AI - not just as a talking point, but as something you think about, experiment with, and engage with constantly
• You use AI tools fluently in your own work and are always looking for new ways to move faster and think sharper

You operate at the intersection of strategy and execution

• You don't hand off strategy and wait - you take it all the way to the asset, the launch, the field
• Strong judgment and the ability to work independently on large, high-stakes initiatives
• A systems thinker who builds messaging architectures and frameworks others can use, not just one-off assets
• You work well across functions, build trust quickly, and make the people around you more effective

Attributes We're Looking For

• Ambitious and competitive - you set a high bar, think big, and want to win. You'll go the extra mile and you're motivated by building something that leads the market.
• Confident and decisive - you back yourself, optimise for progress over consensus, and value momentum. You ask for forgiveness, not permission.
• Curious and intellectually engaged - you're always learning, experimenting, and asking why. You keep up with AI's pace and use it to improve how you work.
• Tasteful and creative - you understand what connects emotionally with people and draw on design, culture, and craft to create ideas that resonate.
• Impatient and change-oriented - you hate slow and work to fix the root cause. You thrive in ambiguity and love building something new.

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

#LI-Hybrid

What's The Opportunity? 

The helpdesk is having its biggest moment in a decade. AI is transforming what a helpdesk can do -  and Intercom is the only company building a helpdesk and an AI agent as a single, integrated platform. This role is about owning that story: showing existing customers that we're investing deeply in the product they rely on, and establishing Intercom's vision for what an AI-first helpdesk looks like to the broader market.

This is a senior IC role for someone who wants to operate at the centre of product, AI, sales, and strategy. You'll own the positioning and messaging for Intercom's Helpdesk product — connected with the product team, close to customers, and responsible for one of the most important narratives in the company: why Helpdesk and Fin together is fundamentally better than either alone.

You'll shape how we talk to the 25,000+ businesses already using Intercom, build the narrative for an AI-first helpdesk era, and establish Intercom as the obvious choice for teams who want their AI agent and their human support layer working as one. You'll work directly with product, engineering, sales leadership, and the marketing team. You'll be hands-on with the product and the tech. This isn't a lane job - it's a builder role for someone who wants to work fast, think from first principles, and help define what great PMM looks like.

What Will I Be Doing? 

• Shape the ICP and audience for Helpdesk - helping guide marketing and GTM teams on where to focus and direct campaigns and sales plays
• Lead positioning and messaging for the Helpdesk product area from first principles -  owning the 1+1=3 story of Helpdesk + Fin and why the integrated platform delivers outcomes a standalone tool never could
• Define and build the narrative for Intercom's AI-first Helpdesk vision - what it means, why it matters, and why Intercom is uniquely positioned to deliver it - and bring it to market in a way that reshapes how buyers think about the category
• Partner with Product on how we communicate product investment and progress to existing customers - turning roadmap momentum into customer confidence that retains and expands accounts
• Build crisp, high-impact narratives and enablement that sales actually uses and establishes confidence. Work closely with Customer Success and Account Management to ensure messaging lands with the customers who need to hear it most
• Create high-quality core PMM assets yourself: web pages, first call decks, narratives and scripts launch materials. And maintain the core ‘brain’ of PMM context that feeds our AI-first approach
• Lead launches and go-to-market moments, working cross-functionally to deliver crisp messaging that fits for sales, campaigns and content needs
• Drive cross-functional alignment on what we're saying, why, and how it shows up everywhere - from the website to the sales deck to the customer email

What We're Looking For

This role is for someone who is a hybrid: part strategist, part storyteller, part technologist. You move between customer insight, product detail, competitive analysis, and creative expression without friction.

You've done this before

• 5+ years in product marketing, ideally in B2B with a track record of shaping how complex products are understood in market
• You've owned a core product area end-to-end - from ICP and positioning through to launches and field enablement
• You've worked in fast-moving environments where the product ships faster than the messaging can keep up - and found a way to move at that pace without losing quality
• Experience with customer retention or expansion motions is a strong plus

You think and write with precision

• Excellent written communication - you write crisp briefs, sharp narratives, and synthesis memos that drive alignment
• Strong editorial judgment - you know the difference between a sharp positioning statement and marketing language that means nothing
• You push back on vague claims and force specificity - in your own work and in others'

You're product-obsessed and technically engaged

• You read the docs, use the product, and dig into the tech before you craft a single message
• You're genuinely curious about AI - not just as a talking point, but as something you think about, experiment with, and engage with constantly
• You use AI tools fluently in your own work and are always looking for new ways to move faster and think sharper

You operate at the intersection of strategy and execution

• You don't hand off strategy and wait - you take it all the way to the asset, the launch, the field
• Strong judgment and the ability to work independently on large, high-stakes initiatives
• A systems thinker who builds messaging architectures and frameworks others can use, not just one-off assets
• You work well across functions, build trust quickly, and make the people around you more effective

Attributes We're Looking For

• Ambitious and competitive - you set a high bar, think big, and want to win. You'll go the extra mile and you're motivated by building something that leads the market.
• Confident and decisive - you back yourself, optimise for progress over consensus, and value momentum. You ask for forgiveness, not permission.
• Curious and intellectually engaged - you're always learning, experimenting, and asking why. You keep up with AI's pace and use it to improve how you work.
• Tasteful and creative - you understand what connects emotionally with people and draw on design, culture, and craft to create ideas that resonate.
• Impatient and change-oriented - you hate slow and work to fix the root cause. You thrive in ambiguity and love building something new.

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

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Who We Are

Headquartered in New York City, Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. We develop and publish products principally through Rockstar Games, 2K, and Zynga. Our strategy is to create hit entertainment experiences, delivered on every platform relevant to our audience through a variety of sound business models. Our pillars - creativity, innovation, and efficiency - guide us as we strive to create the highest quality, most captivating experiences for our consumers. The Company’s common stock is publicly traded on NASDAQ under the symbol TTWO. For more corporate and product information please visit our website at http://www.take2games.com.

The Challenge

The Senior Technical Product Manager, Marketing Technology & Innovation role is based in Dublin and plays a critical part in leading and improving our Marketing Technology stack. The role emphasizes delivering significant value to our labels, under the umbrella of our parent company.

We work alongside the Label’s (2K, Zynga, and Rockstar Games) Marketing, Live-Services and CX teams, leading and supporting the underlying technology stack used to enhance Marketing capabilities and measurement in order to improve the Player experience.

The primary purpose of the role is to enable and further empower these teams to do what they do best – produce outstanding content and meaningfully engage players.

As a critical partner on an integrated team that includes Marketing Intelligence and Player Data & Tech, you'll work closely with product management leads, engineers, and data scientists to build highly scalable, customer-first experiences; applying automation and AI/ML models to power new capabilities across our marketing technology stack. Your responsibilities will include product ownership, gathering requirements, producing functional specs, hands-on as well as managing delegated execution.

What You’ll Take On

TECHNICAL LEADERSHIP

• Lead technical feasibility, solution design, and delivery execution, defining architecture across APIs, data, and integrations while ensuring non-functional requirements (privacy, security, performance, reliability) are addressed
• Translate roadmap initiatives into actionable engineering backlogs with clear sequencing, managing cross-platform dependencies and tradeoffs to deliver durable, scalable solutions
• Partner closely with engineering, machine learning scientists, design, and analytics teams to drive implementation, ensuring products meet technical standards and deliver measurable impact
• Evaluate and integrate technical vendors, leading assessment and integration planning to ensure third-party solutions operate effectively at scale within the broader technology ecosystem

RELATIONSHIP MANAGEMENT

• Establish strategic relationships with engineering and data leaders across the labels
• Develop relationships with the right Vendors and other supporting teams within Take-Two - bringing them together to solve problems quickly

INNOVATION AND VALUE GENERATION

• Develop roadmaps and multi-year plans, managing from idea to implementation
• Synthesize insights and leverage technology for competitive advantage and improved customer experiences
• Measure and communicate the value generated by product initiatives to key partners

OPERATIONAL EXCELLENCE

• Take lead on improving team processes including procurement, budgeting, enablement & support, and compliance
• Establish and maintain efficient processes for product development and delivery
• Monitor key performance indicators (KPIs) to ensure product success and identify areas for improvement

What You Bring 

As a Senior Technical Product Manager, you exhibit proficiency in executing, solving ambiguous problems that support our strategy. You own outcomes that address complex user needs, holding accountability for both execution and direction of projects.

• 5-7 years of practical experience developing and implementing solutions powered by technology.
• Hands-on technical experience in applying AI/ML techniques and algorithms in a product setting to achieve business and process optimization.
• Proven experience formulating technology-powered solutions across AdTech, CRM, and Lifecycle management platforms.
• Strong analytical abilities with understanding of APIs, data modeling, and system integration with experience in using data to drive product decisions.
• Excellent track record of leading highly technical, scalable, and customer-centric product initiatives.
• Practical experience owning roadmaps and driving strategy definition.
• Strong business, operational, and technical vision.
• Demonstrated ability to articulate concepts at the executive level

What We Offer You

• Great Company Culture. We pride ourselves as being one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
• Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company.
• Work Hard, Play Hard. Our employees’ bond, blow-off steam, and flex some creative muscles – through corporate boot camp classes, our onsite Gym, company parties, our Office bar, game release events, monthly socials, and team challenges.
• Benefits include, but are not limited to Private healthcare, Private dental, pension plan, Cycle to work scheme, Flu vouchers, Annual health, 4X death in service insurance, Income protection (66% salary), Workplace Savings, 22 days holiday, Enhanced Family friendly policies + other great perks and great office facilities!
• Perks. Fitness reimbursement up to €45 per month, employee discount programs, free games & events, and stocked pantries.

Take-Two Interactive Software, Inc. (“T2”) is proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization.  Employment at T2 is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.

Please be aware that Take-Two does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Take-Two also does not engage in any financial exchanges during the recruitment or onboarding process, and the Company will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scam or phishing exercise. Take-Two’s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a take2games.com email domain). If you need to report an issue or otherwise have questions, please contact Careers@take2games.com

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#LI-PH1

Position: 

We are seeking a Technical Success Manager to own long-term client relationships with FastSpring's most technically sophisticated, high potential clients. These are businesses who have advanced technical, product or operational complexity and play a key strategic role in FastSpring's present and future success. This role will serve as the primary owner of these accounts, with ownership over both the technical and business elements of the relationship. FastSpring is looking for a candidate who can act as a hands-on technical partner, able to invest in fully understanding our customer's business and integration, and maintain highly engaged customer relationships. 

This is a key role in a new team, complementing an existing Customer Success department. This position will also work closely with FastSpring's Customer Success Engineering team, and collaborate with them in their work with a broader range of managed clients.

Independent and proactive problem-solving is expected, with a high degree of organization, creativity and end-to-end responsibility. The candidate will work cross-departmentally, representing our customers in conversations with key internal departments such as Product, Engineering, Marketing, Sales, etc. The customers the Technical Success team work with have close relationships with FastSpring's leadership, and consequently the TSM role will work closely with executive level leadership. 

This position reports to the Senior Manager of Technical Success and is based in Dublin, Ireland. The FastSpring Sales department has an office in Dublin, and while some time spent with that team is encouraged, remote working is allowed and there is no obligation to work on location. The candidate is expected to be able to occasionally travel onsite to client location, or to internal events internationally.

Responsibilities:

• Serve as the primary relationship manager and contact for FastSpring's more technically sophisticated and engaged clients. These are accounts that require a high degree of ownership, collaboration and a deep understanding of their business and solution end-to-end. The focus of this role is fully owning the relationship with these clients on a day-to-day basis.
• Provide actionable guidance, solution recommendations, integration and domain expertise, and proactive technical leadership.
• Connect technical needs to business outcomes, ensuring that technical engagement and solutions directly support long-term customer revenue goals and growth.
• Translate client technical requirements or challenges into short-term Product & Engineering feature requests or bug fixes as well as long-term input into FastSpring's strategic roadmap.
• Collaborate with the broader Customer Success Engineering and Customer Success teams in their client work, leveraging each other's experience and expertise to support clients. Share best practises and technical insights to strengthen the Customer Success team as a whole.
• Proactively identify, forecast and progress commercial opportunities with FastSpring's managed clients.
• Lead executive business reviews on a regular cadence with clients.
• Operate cross-departmentally, working closely with FastSpring's Success, Support, Sales, Marketing, Finance, Product and Engineering departments.

Qualifications & Experience:

• 3–5 years in a customer-facing technical role (TAM, TSM, or Sales Engineering), ideally in a B2B SaaS environment.
• Communication: proven ability to translate complex technical concepts to non-technical stakeholders (and vice versa). Strong internal communication skills are a must, especially using online collaboration tools such as Slack and email.
• Problem Solving: ability and mindset to creatively and quickly investigate issues, problems or to test out suggestions before presenting to a customer or before escalating to FastSpring's engineering team. Candidates must be comfortable using logs, writing quick test code, investigating API responses and troubleshooting independently.
• Project Management: experience managing multiple projects or accounts simultaneously with a high degree of organization.
• Data literacy: experience building and working with data queries, pulling and analysing reports and data, deriving insights and compelling narratives from that data to share with clients (or internal stakeholders).

Tools & Technology:

Required:

• Front-end: HTML, CSS, JavaScript required; SPA experience (ReactJS, Vue, etc).
• Back-end / APIs: should be comfortable with server-side development: webhook listeners, API calls, experience with at least one back-end framework such as Node.js, PHP, .NET, etc.
• Productivity & Collaboration: Slack, Google Workspace, Zoom (or equivalent tools.
• Analytics/Data: Looker, SQL or other equivalent business intelligence/data analysis tool or language.

Nice to have:

• Payment domain knowledge: familiarity with payments landscape and payment methods, card processing, transaction lifecycle, fraud, 3DS, tokenisation, subscription management, compliance, etc.
• Business & Engineering Tooling: Salesforce, Gong, Jira, Confluence
• eCommerce & Analytics: payment gateways, Google Analytics/Google Tag Manager

AI: confident but considered usage of LLM AI systems to enhance work, research, investigate issues, expedite development, etc.

Compensation: This role offers a base salary range of €59,000 to €70,000, with an additional 15% performance-based bonus opportunity, bringing total on-target earnings (OTE) to €67,850–€80,500 depending on base salary placement.

Our Client Engagement Group helps Squarespace users grow their businesses by allowing them to create, target, and automate marketing campaigns. We power one-time email sends, automated messages triggered by customer actions, and audience segmentation, helping users deliver the right message to the right people at the right time.

We're looking for engineers to help build the systems behind campaign creation, audience management, segmentation, and automation. You'll collaborate with product managers, designers, and other engineers to deliver reliable and intuitive features that help our users engage their audiences.

We are directly responsible for the full lifecycle of customer data, which includes:

1. Ingestion & Aggregation: Designing and building low-latency, data pipelines to ingest, combine, and aggregate customer data from multiple internal and external sources.
2. Insight Generation: Leverage the aggregated data to develop advanced analytics and create comprehensive customer insights.
3. Compliance & Security: Ensuring all data infrastructure, pipelines, and storage follows strict security standards and regulatory compliance requirements.
4. Distribution & Access: Building and maintaining high-performance APIs to distribute these insights, powering the CRM frontends, internal reporting, and ultimately enabling data-driven decision-making for our customers.

This is a hybrid role based in our Dublin office. You'll report to the Engineering Team Manager and partner with a collaborative, high-performing team.

You'll Get To…

• Build: Low-latency, robust data pipelines to ingest, combine, and aggregate customer data from multiple internal and external sources, processing millions of data points every day.
• Collaborate: Work with product managers to translate our goals into features that deliver value for our users.
• Plan: Contribute to architecture discussions and design reviews, helping define how backend systems are built.
• Own: Oversee features throughout the development lifecycle, from implementation to launch and maintenance.

Who We're Looking For

• 3+ years of experience building backend systems in a production environment.
• Proficiency in Java, or another object-oriented programming language.
• Experience with system design, algorithms, and distributed systems concepts.
• Experience with databases (Postgres, MongoDB, or similar)Mentoring less experienced engineers.
• Experience with data pipeline orchestration (DBT, AirFlow).
• Experience with data management, data modeling, and data strategy.
• Experience with data compliance and security

Benefits & Perks

• Health insurance with 100% covered premiums for you, your spouse or partner and your dependent children including medical, dental, and vision
• Life and Income Protection
• Fertility and adoption benefits
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Pension benefits with employer match
• Flexible paid time off
• 26 weeks paid maternity leave & 12 weeks paid paternity leave
• 2 weeks paid family care leave
• Education reimbursement
• Employee donation match to community organizations
• 7 Global Employee Resource Groups (ERGs)
• Free lunch and snacks
• Close proximity to cultural landmarks such as Dublin Castle and St. Patrick's Cathedral

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

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About the Role >>> Associate Director, GMP Quality – Qualified Person

As the Qualified Person (QP), reporting to the Senior Director, Quality Assurance based in San Francisco, California, USA you will hold responsibility for ensuring that Clinical and Commercial medicinal products are manufactured, tested and released in compliance with applicable regulatory requirements of the European Union. You will also ensure that the products are prepared for certification by QPs of the United Kingdom and Israel and are compatible with U.S requirements.

You will be responsible for conducting Supplier and Contract Service Provider audits within the European Economic Community and other geographies. You will monitor changes to European regulatory requirements and host any inspections conducted by the Health Product Regulatory Authority (HPRA) or other Competent Authorities of the European Union. You will be an integral participant in annual Quality System reviews, including Quality Management Review (QMR) and Annual Product Reviews (APRs) following commercial launch. You will work closely with our European CDMOs may also support the processing of European Product Complaints.

This role is based out of our Dublin, Ireland office location and will require up to 25% travel, including some international.

Your work will primarily encompass:

Batch Certification

• Ensure all manufacturing and testing activities comply with approved procedures, Investigational Medicinal Product Dossiers and regulatory standards
• Ensure that outsourced manufacturing and testing activities meet GMP and quality standards
• Act as the legally accountable person for batch certification (as per Directive 2001/83/EC, where applicable)
• Certify and release batches of medicinal products in accordance with EU GMP, Marketing Authorization (MA), and regulatory requirements

Supplier Quality Management

• In conjunction with U.S. based Compliance functions, provide Supplier and CSPs quality and compliance oversight
• Establish appropriate assessment mechanisms, risk-based controls, and monitoring and feedback loops to ensure compliant, effective oversight
• Serve as a resource for the conduct of audits and other assessments of both suppliers and business partners
• Process Supplier Corrective Action Requests (SCARs) and External Change Notifications (ECNs)

And will also include:

Inspection Readiness

• Establish and maintain the infrastructure and processes required to prepare Olema’s European affiliate for HPRA and other Competent Authorities of the European Union
• Utilize electronic systems, including Artificial Intelligence–enabled tools, to support inspection readiness activities
• Utilize Inspection Management Software to ensure consistent and reliable inspection preparation and response
• Perform Mock Inspections at European Suppliers / CSPs / Partners

Regulatory Intelligence and Monitoring

• Monitor local and European regulatory authorities for proposed GMP rulemaking and or trends in regulatory inspections
• Monitor inspectional status and compliance trends within the Olema European Supplier and CSP network

Annual Reviews and Quality System Leadership

• Participate in the annual Quality Management Review process
• Participate in the execution of Annual Product Quality Reviews upon commercial product launch
• Collaborate with Quality Systems to plan and deliver annual GxP topical training for relevant functions on European topics

As this is a new office, there may be other assignments and projects as required.

Ideal Candidate Profile >>>

A strong contributor with in-depth knowledge. A confident professional with a solid understanding of EU and UK regulatory GMP compliance requirements. A team-oriented individual with solid ability to communicate across multiple time zones, strong work ethic, optimism, and commitment to meaningful contributions. As such, we are looking for someone with the right combination of qualifications, knowledge, experience, and attributes for this role.

A love of challenging, important work. We are a pragmatic team, driven to imagine and develop meaningful therapies for improving lives. All employees within our company play a unique and crucial role in our success, both in accomplishing our mission and building a positive company culture. As such, we are looking for someone with the right combination of knowledge, experience, and attributes for this role.

Qualifications

• Eligible to act as a Qualified Person under EU legislation (Directive 2001/83/EC)
• Pharmaceutical Quality System (PQS) Auditor certification is highly preferred

Knowledge

• Bachelor's degree in pharmacy, chemistry, biology or a related scientific field is required
• Strong understanding of EU and Rest-of-World (ROW) regulatory and compliance requirements
• Demonstrated experience in Supplier Compliance and Inspection Management
• Firm knowledge of GMPs, GDPs and Quality Management Systems
• Experience using Inspection Management Software

Experience

• Minimum 10 years of experience in Biopharmaceutical industry
• Minimum 7 Years of experience in Supplier Quality Management
• Minimum 3 Years of experience with Oral Solid Dosage forms
• Minimum 4 Years of experience in a Qualified Person role
• Oncology experience is desirable

Attributes

• Self-directed and capable of independently setting and managing priorities
• Able to adapt to a rapidly changing organization characterized by ambiguity and evolving process definition
• Demonstrates strong cross-functional collaboration, and communication skills
• Comfortable adopting new technologies and tailoring them to Olema’s Quality and Compliance needs
• Critical thinking, able to identify the gates required for QP certification
• Passionate about meaningful work and contributing to patient-focused outcomes

#LI-MK1

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.
  
  

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

Partner Account Manager, French-Proficiency
Job location: Dublin, IE (3 days p/week in-office)
Full-time permanent role

At Klaviyo, Partner Account Managers (PAM) pride themselves on being marketing and product experts. As our SMB Partner Account Manager for EMEA (specifically for the French region) you will be responsible for building a long term, deep, and mutually-beneficial relationship with Klaviyo’s SMB marketing agencies and systems integrator partners. You will leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow.

You are responsible for articulating the value of Klaviyo’s software, differentiating Klaviyo from other solutions, managing business development referrals (and co-selling opportunities) to/ from your partners, and coaching your partners on how to grow their business, including their profitability with Klaviyo. 

How you'll make an impact

• Manage relationships: Nurture a portfolio of 40 SMB partner relationships, serving as a trusted advisor
• Drive partner growth: develop and execute long-term strategies to help partners achieve their growth objectives with klaviyo
• Lead referrals and co-selling: build and manage a lead referral pipeline between klaviyo and your partners, identifying co-selling opportunities to drive mutual success
• Showcase klaviyo expertise: articulate the value of Klaviyo’s platform, differentiating it from competitors and demonstrating how it can improve partners’ profitability and business outcomes
• Operate with revenue goals: be comfortable operating with revenue-focused objectives, ensuring partners contribute meaningfully to klaviyo’s growth
• Collaborate cross-functionally: work closely with marketing, sales, and product teams to educate partners on platform enhancements and support their integration into their offerings
• Travel: spend up to 25% of your time traveling across the uk and europe to build relationships and attend events

Who You Are

Experience:

• 2+ years in Partnerships, Account Executive, Channel, Account Management, or Commercial Customer Success roles within SaaS (preferably in MarTech or working with eCommerce-focused accounts)
• Proven ability to manage multiple accounts and relationships in a high-velocity, high-volume environment with a focus on driving partner productivity

Languages:

• Fluent in English and French (written and verbal)
• Business-fluent Spanish or Italian is a bonus!

Skills:

• Exceptional influencing and relationship-building abilities across all levels of seniority, with the capacity to navigate complex organizational structures
• Adept at identifying and aligning partner goals with Klaviyo’s platform capabilities
• Already experimented with AI in work or personal projects (essential). You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient

Mindset:

• Collaborative, strategic thinker with a creative approach to problem-solving
• Passionate about building strong partnerships and delivering value

Other Requirements:

• Willing and able to travel across the Ireland/ UK and Europe as needed

#LI-hybrid #LI-JW1

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

About the role

As a Manager on the Startups team at Anthropic, you'll lead a team of 5-10 Growth Account Executives responsible for driving expansion and retention across our fastest-growing startup customers. You'll build and develop a high-performing team while establishing the frameworks, processes, and best practices that enable them to help customers harness the transformative potential of safe, frontier AI. In this role, you'll be responsible for growing team revenue, driving optimal commercial outcomes, and ensuring Anthropic is building long-term partnerships with the world’s fastest growing AI native startups.

Responsibilities:

• Lead, coach, and develop a team of 5-10 Startup Growth AEs, providing regular feedback and guidance to drive both individual and team performance
• Own team revenue targets, developing strategies to accelerate growth
• Build scalable frameworks and processes for deal negotiations, account planning, quarterly business reviews, and customer health monitoring
• Partner with Product, Marketing, and other GTM teams to identify and execute on strategic growth opportunities across the startup portfolio
• Regularly review customer health metrics and collaborate with team members to develop action plans for at-risk accounts
• Mentor team members in developing consultative sales skills, negotiation best practices, and technical understanding of AI applications
• Drive operational excellence through pipeline management, forecasting accuracy, and team productivity metrics
• Participate in strategic customer conversations and support Growth AEs in complex negotiations

You may be a good fit if you have:

• 10+ years of experience in enterprise software sales or account management, with 3+ years leading sales teams
• Proven track record of consistently exceeding team revenue targets and developing high-performing account executives
• Strong understanding of the startup ecosystem and experience working with high-growth technology companies
• Deep expertise in strategic account planning and scaling account management processes in a fast-paced environment
• Strong analytical and problem-solving skills with a data-driven approach to decision making
• Excellence in cross-functional collaboration and stakeholder management
• Background in technical product sales, particularly in areas like APIs, infrastructure, or ML/AI solutions
• Demonstrated ability to coach and develop talent while maintaining high performance standards

Role Overview

As a Sales Development Manager for EMEA at Anthropic, you will lead and scale our business development function across Europe, the Middle East, and Africa. You will build and manage a team of 6-8 BDRs primarily in Dublin. This role requires exceptional agility, cultural fluency across diverse European markets, and the ability to develop segment-specific strategies while navigating complex regulatory environments and regional nuances. You will be instrumental in establishing Anthropic's regional presence and building the foundation for long-term growth in EMEA.

Key Responsibilities

• Build, lead, and scale a team of 6-8 BDRs across EMEA markets including SEU, NEU, and DACH. 

• Develop and execute region-specific prospecting strategies that account for local market dynamics, cultural nuances, and competitive landscapes across diverse European markets

• Support all sales segments (Startups, Commercial, Enterprise) with agility to shift resources based on regional opportunities

• Partner with regional AEs and sales leadership to align pipeline generation with territory plans and revenue targets

• Establish KPIs and tracking mechanisms that account for regional differences while maintaining global consistency

• Create localized training programs and enablement materials that resonate with diverse European business cultures

• Build and maintain relationships with regional marketing teams to optimize lead quality and campaign effectiveness

• Own regional Pipeline Reviews with sales leadership covering market-specific insights and growth opportunities

• Navigate complex hiring and employment regulations across multiple European countries, partnering with HR and Legal

• Coach and develop BDRs on region-specific prospecting techniques and career progression

Qualifications

• 3-6 years of experience managing sales development or inside sales teams in EMEA

• Proven track record of growing and scaling teams across multiple European countries/offices

• Experience managing distributed teams across different time zones and cultures within EMEA

• Strong understanding of business practices, sales cycles, and decision-making processes in key EMEA markets 

• Experience adapting global sales processes for European markets while maintaining consistency

• Deep understanding of GDPR, EU AI Act, and other European regulatory requirements affecting enterprise sales

• Strong analytical skills with ability to identify and act on regional market opportunities

• Experience with Salesforce and sales technology stack

• Excellent communication skills with ability to operate effectively across European cultures

• Bachelor's degree or equivalent work experience

Preferred Experience

• Experience at US-headquartered technology companies expanding in EMEA

• Background in AI/ML, cloud infrastructure, or developer platforms

• Track record of building BDR/SDR functions from scratch in new European markets

• Experience managing both velocity (Startup/Commercial) and strategic (Enterprise) sales motions

• Fluency in German, French, Spanish or other major European languages

• Network of talent for BDR hiring across EMEA markets

Team Overview:

The Amplify Engineering team builds internal tools, platforms, and AI-powered automation that help Klaviyos work more efficiently and at scale as the company grows. We partner across the organisation, including Sales, Marketing, Engineering & Product, Customer Service & Success, and Finance, to solve real operational problems with practical, well-designed software.

Our work spans internal applications, 3rd-party integrations, interactive dashboards, CMS integrations, and robust AI systems and agents that automate repetitive tasks, surface the right information at the right time, and help teams make better decisions. We operate in tight feedback loops with our internal customers, shipping quickly, learning fast, and seeing the impact of our work immediately in how deals move faster, tickets resolve sooner, and launches go more smoothly.

This role is for builders and leaders who enjoy turning real-world pain points into reliable, scalable solutions. The work is highly visible and deeply impactful, shaping how thousands of Klaviyos get their work done every day through fast iteration, high ownership, and clear outcomes.

How You’ll Make an Impact:

The Amplify team builds the internal platforms, automation, and AI-driven systems that power how Klaviyos work every day. As an Engineering Manager, you will:

• Lead one or more engineering teams and help shape the technical direction for internal tools and platforms that improve efficiency, automation, and productivity.
• Lead a portfolio of internal systems supporting Sales, Marketing, Customer Service & Success, R&D, and Finance, including AI-powered workflows, internal web applications, data and event pipelines, third-party integrations, and support tooling.
• Balance technical leadership and people leadership, setting direction, modelling best practices, and enabling teams to deliver effectively through others.
• Partner closely with engineers, product managers, designers, and senior stakeholders to translate organisational challenges into scalable, high-quality software solutions.
• Learn and evolve Klaviyo’s end-to-end internal workflows, scaling platforms and processes to support the company’s next phase of growth.
• Foster a culture of collaboration, systems thinking, technical excellence, and curiosity around new technologies, including AI.
• Make a direct and visible impact on how thousands of Klaviyos get their work done every day.

Who You Are:

• You are passionate about building software for the long term, balancing technical quality, delivery pace, and business impact.
• BA or BS Degree in Computer Science, related field, or equivalent experience.
• You have 5+ years of hands-on software development experience building and operating highly available, full-stack SaaS products, with a solid understanding of modern web architectures and scalable, multi-tenant systems.
• You have 3+ years of experience as an engineering manager, leading high-performing teams that deliver complex, cross-team initiatives using an agile, iterative approach.
• You are a technically curious leader with hands-on experience using modern AI tools and workflows (e.g. OpenAI, Anthropic, Gemini, n8n) and an interest in helping teams apply them thoughtfully to improve productivity and outcomes.
• You are comfortable setting technical direction and standards, working with peers and senior leadership to evolve architecture, development practices, and shared engineering processes.
• You have experience owning work end-to-end – from design through delivery and deployment, including planning, estimation, and managing delivery risks.
• You are an effective cross-functional communicator, able to work closely with product, design, and business partners to align priorities and move work forward.
• You are a people-first leader who enjoys hiring, onboarding, mentoring, and developing engineers, creating an environment where individuals and teams can grow and do their best work.
• You enjoy leading teams that build internal platforms, tools, or systems that improve productivity, automation, and operational efficiency across an organisation.
• You like to question convention, continuously improve how work gets done, and thrive in small, autonomous teams that ship early and often in close partnership with their stakeholders.

Nice to have:

• Experience building internal tools, platforms, or automation for developers and/or non-technical teams.
• Hands-on experience in full-stack environments, including diagnosing and improving application performance.
• Strong practical experience using AI tools and patterns (e.g. APIs/SDKs, prompt and context design, automated or agentic workflows, RAG, and evaluation or monitoring).
• Experience working with cloud infrastructure (AWS preferred), including infrastructure-as-code and containerised environments (Terraform and Kubernetes). Familiarity with GCP or Azure is a plus.

30 / 60 / 90 / 6-12 Month Plan:

30 Days: Build context across the Amplify domain by learning the teams’ areas of ownership, architecture, and core workflows. Establish trust with engineers and partners while contributing to technical discussions and trade-off decisions.

60 Days: Assess team roadmaps and delivery practices, incorporating input from engineers and stakeholders. Align priorities with the technical direction and business goals you are helping to shape, and begin contributing to hiring and team growth.

90 Days: Improve how teams and stakeholders work by introducing or refining tools, processes, or architectural approaches. Provide technical leadership through reviews, guidance, and targeted hands-on contributions where helpful.

6-12 months: Be a trusted owner of your teams’ platforms and systems, known for delivering meaningful, scalable impact. Partner closely with product and design to drive adoption of Amplify systems and evolve them to support Klaviyo’s continued growth.

Technologies We Use:

Klaviyo’s platform is primarily built with Python and React and runs on AWS. New hires join us from a wide range of technical backgrounds and are supported in learning our stack. Core technologies include:

• Python / Django / FastAPI
• Typescript / React
• MySQL / Redis / Memcached
• RabbitMQ / Celery / Apache Kafka / Apache Pulsar
• AWS / Terraform / Kubernetes

Location & Work Model

This role is based in Dublin, Ireland, and follows a hybrid working model. Klaviyo supports work authorization and relocation for this position.

At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.

Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

#indeedDUB

Dublin, Ireland (3 days p/week in-office)

As the first point of contact in the sales cycle, you are on the front lines. We consider Outbound Business Development Reps essential to the success of our business as your contribution to the sales and marketing feedback loop significantly influences our go-to-market strategy. We pride ourselves on accountability, effort and working collaboratively to create positive outcomes. We understand that these values are essential to meeting goals and exceeding expectations.

How You Will Make A Difference:

• Identify high potential companies who can benefit from Klaviyo’s solution
• Partner closely with experienced Mid-Enterprise Account Executives to come up with and execute on effective prospecting strategies to generate opportunities
• Develop, test and iterate messaging across multiple channels, industries and personas 
• Contribute learnings and best practices to the Outbound process and team members to support  the success of your peers 
• Reflect Klaviyo’s values of accountability and effort

Who You Are:

• Have 1+ years of work experience, preferably in an inbound or outbound BDR role at another marketing technology company
• Fluent French & English (written and verbal) essential
• Continually seek improvement and are rigorous in your pursuit of it
• Are excited, motivated, and inspired by exceeding goals
• Are thoughtful, engaging, energetic, and self-aware
• Have experience working in a fast-paced environment
• Focus on details, are a self-starter, and are relentless but professional
• Have excellent written/verbal communication skills

#LI-Hybrid 

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

LIFECYCLE MARKETING STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.

In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance.  At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership

You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.

As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals

You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Lifecycle Marketing Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Lifecycle Marketing Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Lifecycle Marketing Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement