This is a hybrid role (4 days in office/1 day remote).

About your team:

Interactive Brokers (IBKR) is seeking a Platform Engineer – Support to join our Information Technology team. This role provides first-level technical support for Microsoft Windows platforms across the organization. You will assist business and development end-users via phone, email, and a centralized ticketing system to resolve or escalate IT issues.

This position requires strong technical knowledge, polished communication skills, and a high sense of urgency. Ideal candidates will demonstrate intermediate expertise in Windows and networking technologies, patience with less technical users, and the ability to thrive in a fast-paced environment.

What will be your responsibilities within IBKR: 

• Provide timely technical assistance for issues related to computer systems, software, and hardware in accordance with departmental SLAs.
• Support users via phone, email, in-person, and remote tools.
• Troubleshoot and resolve issues involving desktops, laptops, virtual machines, smartphones, scanners, printers, and other peripherals.
• Install operating systems, applications, drivers, and configure system settings per departmental standards.
• Diagnose root causes of technical problems and implement permanent solutions to prevent recurrence.
• Document resolutions in the department’s knowledge base and contribute to self-help resources for employees.
• Maintain detailed records of incident activity, including contact attempts and resolution notes, and escalate when necessary.
• Participate in departmental and firm-wide projects as assigned.
• Attend training sessions and team meetings to support productivity and development goals.
• Interface professionally with employees at all levels, including executives, to promote a positive image of the IT department.
• Communicate effectively with both technical and non-technical colleagues.

Which skills are required:

• Associate’s degree in Computer Science or related field preferred.
• Certifications such as A+, Network+, Microsoft, or VMware are a plus.
• Minimum 2+ years of technical support experience, or equivalent education and training.
• Strong organizational, prioritization, and multitasking abilities.
• Team-oriented mindset with a commitment to knowledge sharing.
• Ability to explain technical concepts to non-technical stakeholders.
• Excellent interpersonal, written, and verbal communication skills.
• Detail-oriented, flexible, and self-directed.
• Resourceful and proactive in solving problems independently.
• Ability to manage multiple high-priority tasks in a technical environment

Technical Competencies

• Strong knowledge of Microsoft Windows desktop operating systems.
• Proficiency in Microsoft Office Suite.
• Working knowledge of:
  • Entra ID and Azure services
  • Administrative scripting (PowerShell, Python, etc.)
  • Intune packaging and PC deployments
  • TCP/IP, Wi-Fi, DNS, DHCP
  • Active Directory environments and Office 365 cloud applications
  • Desktop imaging, application deployment, hard drive encryption, domains, and group policies

 Company Benefits & Perks

You will be the technical lead across our End User Computing and Workplace Technology teams, setting the bar for how we build, deploy, and maintain systems at scale across a 5,000+ device fleet — a large, complex environment spanning Windows, Mac, and cloud-managed device platforms. This is a hands-on role for someone who wants to own design decisions and solve hard problems, not manage people. When a project is at risk or a design needs a harder look, you're who the team leans on.

Key Responsibilities

• Own the design and implementation of major initiatives across device management, identity, and workplace technology
• Provide technical leadership for the IT Engineering team, raising the bar on execution and quality
• Unblock complex problems, review high-risk changes, and raise the quality floor across the team
• Evaluate new tooling and platforms with a clear view of tradeoffs, security posture, and operational cost
• Turn ambiguous business problems into well-scoped technical solutions, making sound decisions with incomplete information
• Participate in incident response for issues affecting user systems or workplace platforms — own technical response, drive resolution, and ensure problems are fully closed
• Represent the team's technical direction to cross-functional stakeholders and senior leadership without the director in the room when needed

Skill Requirements

• 5+ years in IT engineering with a background in desktop engineering, end user computing, or device management at large or mid-sized enterprise scale
• Hands-on scripting experience with Python, PowerShell, or Bash for automation and orchestration
• Deep operational experience with MDM tooling across Windows and Mac device fleets
• Identity and access governance: SSO, SAML, SCIM, conditional access policies, and access lifecycle management
• Experience with Git-based version control workflows, including pull requests and code review

Desirable Skills

• Experience with Zero Trust security frameworks and compliance practices
• Actively uses AI tools as part of their engineering workflow; brings an AI-forward mindset to solving problems at scale
• Experience working in SASE/SSE environments
• Experience with logging, SIEM integrations, auditing, monitoring, and device telemetry
• Network fundamentals: DNS, DHCP, TLS/SSL, and Zero Trust/VPN architecture
• Familiarity with endpoint security tooling (EDR, DLP)

#LI-AW1

Senior Security Engineer

Our Engineering Standards at Karbon:

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

About the Role! 

Seeking a development & cloud focused Senior Security Engineer to join our expanding security team.

The ideal candidate will have passion for AppSec, Cloud and AI. They will be a skilled communicator and relationship builder capable of promoting and building security practices across the organization and into our development processes.

AI is reshaping practices across the board and at Karbon we’re fully committed. We don’t see AI as a replacement but as a force multiplier. We’re looking for Security Engineers who are confident in network & security fundamentals, driven to grow, and excited by the challenges and opportunities AI brings.

What You’ll Own:

• Partner with different areas within Karbon - You will make sure security is embedded from the start from feature design and development to participating in design reviews and threat modelling.
• Balance Security and Delivery - You know how to balance delivery needs with security and can communicate security risks and issues to non technical stakeholders. You understand when it's important to push back, when to compromise and how to work with delivery teams to reach a great outcome.
• You keep up to date on the latest technologies and approaches - You are excited by the new developments such as AI bring to security but also understand the importance of security foundational practices such as good account hygiene, least privilege, attack surface reduction and MFA.
• Identify and assess security risks introduced by AI tools - You’ll assist with reviewing the risks of AI tooling usage & Integration and AI-generated code.
• Apply AI-assisted tooling to accelerate security work - you understand the impact AI can have and utilize it across many areas including triage, threat detection, code review, and documentation.
• Flexibility and confidence to work across multiple security domains - We’re a small team responsible for Security at a fast moving company and you’ll get exposure to many different security domains; you could be assisting with refining and investigating corporate IT security processes in the morning, reviewing a cloud hosted system after lunch and then tweaking detection rules!
• Work effectively as part of a team - Security is a team sport and you understand the need to build relationships and trust across the organization to enhance Karbon’s security posture. You are happy to answer questions and offer advice to teams that will reach out for your assistance.
• Own your work - You take pride in your work, feeling a deep sense of responsibility for the products we develop and ensuring we keep our customers' valuable data secure. This sense of ownership is paramount, and you share this commitment.
• Bring your passion and personality - Your creativity, curiosity, and authentic self make the team stronger. If you've worked in highly political environments, you'll find our culture, free from office politics and valuing openness and authenticity, a refreshing change.
• Help us measure improvement and steer our roadmap - Contribute to Security Metrics so we can track progress and feedback into our roadmap.

What Sets You Apart

4+ years experience in a security or development role across most of the following:

• Collaborating with teams to review designs & implementations for security issues and embedding good security practices across software development
• Triaging issues and reports, assisting teams to remedy items and testing fixes
• Working with external penetration test companies to validate and prioritize findings
• Conducting risk and vulnerability assessments of web applications and APIs and third party suppliers and integrations
• Configuring and tuning SAST, SCA and DAST Tooling
• Working with build/deployment pipelines to incorporate security tooling (Github Actions or Azure Devops YAML based pipelines)
• Assisting with implementing security focused alerting and detections and automations
• Conducting and facilitating organizational & developer focused security training
• Assisting with operational security items such as EDR alerts and MDM
• Contributing to our security roadmap

In addition you’ll need:

• Strong communication skills (spoken and written) 
• Some of the following Languages/Frameworks: Microsoft .NET/C#, JavaScript (we use React and EmberJS frameworks and, Python)
• At least one cloud platform: Azure, AWS or GCP (we use Azure predominantly)
• Working knowledge of PowerShell or Bash and Python
• Working knowledge of at least one AI development tool e.g. Claude Code, GitHub Co-Pilot etc
• Portswigger Burp or similar
• Certifications such as Offsec OSCP & AWAE, GIAC, Burp Practitioner, PJPT, Microsoft/AWS development and cloud related are nice to have
• Experience with securing AI applications, systems and AI tooling would be highly regarded

Why Work at Karbon?

• Gain global experience across Australia, New Zealand, UK, and Canada
• Strong benefits package including:
• Flexible Time Off with an encouraged 4 weeks use per year
• Company paid medical for you and eligible spouse/partner and dependents
• Paid dental and vision and eligible spouse/partner and dependents
• 401(k) with company matching
• Flexible Spending Account
• Up to 8 weeks paid parental leave
• Work-from-home stipend
• Work with (and learn from) an experienced, high-performing team
• A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback
• Be part of a fast-growing company that firmly believes in promoting high performers from within

Global Presales team

The Global Presales organization at Okta brings together a diverse group of experts, including Solutions Engineers, the Office of the Field CTO, Alliances, Architects, and more, who combine deep technical expertise with strategic business insight. This team serves as trusted advisors to a wide range of customers and partners, helping them unlock the full potential of Okta’s Identity Platform. By asking insightful questions, understanding complex challenges, and delivering tailored solutions, we empower organizations to address their unique identity needs. Empathy, collaboration, and a relentless focus on customer success drive our work and set us apart.

Identity Senior Solution Specialist -Endpoint & Identity Security

As an Senior Solution Specialist, you will be part of the presales team that delivers sales presentations and product demonstrations to educate customers on the best ways to implement Okta identity and access management solutions. You will report to the Senior Manager in the OFCTO organization. 

What you’ll be doing 

1. Strategic Customer Engagement:
• Support strategic customer conversations aligning with technical and engineering leaders and stakeholders.
• Deliver on emerging trends, industry best practices, and identity-driven digital transformation.
• Assist in preparing executive-level messaging and participate in strategic discussions to align Okta’s solutions with customer business outcomes.
• Develop customer-centric points of view that translate Okta’s solutions to customer problems.
• Lead technical discovery sessions with security and infrastructure leaders to uncover challenges related to endpoint security, passwordless adoption, and identity threat vectors.
• Deliver compelling, customized demonstrations and architectural sessions focused on Okta Device Access (including Okta FastPass, Desktop MFA) and our Identity Threat Protection capabilities.
• Design and execute outcome-focused Proof of Concepts (POCs) that prove Okta’s value in preventing account takeovers and securing access from any device.
• Maintain a broad and deep technical understanding of the Okta identity product lines and the underlying technologies and protocols
• Craft engaging solution content to position Okta’s value across multiple business units, including software engineering, operations, product management, and business stakeholders
2. Technical Leadership:
• Provide strategic and technical guidance to Solutions Engineering teams across both the Okta and Auth0 identity platforms.
• Collaborate with the Global Office of Field CTO office team to deliver actionable insights from the field, validate customer needs, and identify recurring trends for the Okta Product & Engineering teams.
• Deliver impactful keynote presentations, webinars, and technical sessions at industry and customer events.
3. Field Enablement and Collaboration:
• Contribute to frameworks, tools, and content to support Solutions Engineering teams in executing effectively.
• Partner with sales leadership to identify and address critical business opportunities and challenges.
• Drive cross-functional collaboration to ensure seamless execution of global initiatives.
• Innovate in tools and techniques to drive excellence and momentum
• Partner with Enablement and Field CTO teams to drive regional events and align product messaging for regional GTM and SE teams.
4. Market Influence:
• Represent Okta as a thought leader in the identity and security space.
• Influence industry standards and participate in relevant technical advisory boards.
5. Innovation and Strategy:
• Partner closely with OFCTO teams as an advocate for customer-driven innovation, market trends, and GTM insights to provide input to influence product teams.
• Support, derive, and champion strategic initiatives that enhance Okta’s differentiation and business impact.

Position Requirements:

Identity & Directory Services Mastery

• Deep Infrastructure Knowledge: Expert-level understanding of Active Directory (AD) and Azure AD (Entra ID) or similar, including Group Policy Objects (GPOs), Kerberos, and OIDC/SAML protocols.
• Multi-IdP Ecosystems: Proficiency in managing and securing diverse Identity Providers (IdPs) like Okta, Ping Identity, and Google Workspace.
• Hybrid Identity: Experience managing the complexities of identity synchronization between on-premises environments and the cloud.

Device Identity & Access Management Mastery

• Passwordless Expertise: Deep, hands-on knowledge of FIDO2/WebAuthn, Passkeys, and implementing passwordless authentication strategies using solutions like Okta FastPass.
• Endpoint & Device Context: Strong understanding of Desktop MFA, device registration, and leveraging device posture signals from MDM/UEM (e.g., Jamf, Intune, Workspace ONE) and EDR (e.g., CrowdStrike) platforms to enforce risk-based access policies.
• PKI & Certificate Management: Familiarity with certificate-based authentication and its role in establishing device trust.
• Identity Threat Detection & Response (ITDR)
• Threat Landscape Knowledge: A thorough understanding of modern identity attack vectors, including phishing, token theft, MFA bypass techniques, and lateral movement.
• Behavioral Analysis: Experience with User and Entity Behavior Analytics (UEBA) and the ability to interpret threat signals to detect and respond to suspicious activity.
• Security Ecosystem Integration: Proficiency in designing solutions that integrate identity platforms with SIEM (e.g., Splunk, Sentinel) and SOAR tools for automated threat response.

• Strong communication and presentation skills, with experience contributing to technical events.
• Travel expectation: up to 40% for customer meetings, industry events, and internal off-sites.
• This is a remote position.

And extra credit if you have experience in any of the following! 

• Hands-on experience with Okta's Threat Protection suite (e.g., suspicious activity reporting, risk-based authentication).
• Experience with other ITDR vendors or device access solutions.

• Certified Identity Professional (CIDPRO), CISSP, CCSP, or CISM.
• Scripting or automation skills (e.g., Python, PowerShell) for security integrations.

#LI-Remote

SSP4CM

P212832

As a Windows Server Team Lead, you will work within Infrastructure to design, build, and operate scalable systems that support the business. Your focus will be on Windows server platforms, identity services, automation, and reliability engineering across on‑prem Windows environments and hybrid cloud integrations.

What You’ll Do

• Lead and develop a team of Windows Server engineers, setting priorities and focusing effort on high‑impact reliability and platform initiatives.
• Design and implement high‑performance Windows Server solutions with a strong emphasis on availability, operational excellence, and latency‑sensitive trading workloads.
• Drive automation and infrastructure‑as‑code practices to improve deployment consistency, reduce manual work, and scale operations.
• Lead Active Directory modernization and hybrid identity initiatives, ensuring secure, reliable access across the firm.
• Partner closely with Security, Infrastructure, and Development teams to plan and deliver changes safely and predictably.
• Improve incident response through clear leadership during events, root cause analysis, and durable preventative follow‑ups.
• Contribute to resource management, forecasting requirements, and enhancing performance to support peak market activity.
• Produce and maintain documentation (runbooks, diagrams, post‑incident reviews) to support knowledge sharing and continuous improvement.
• Participate in an on‑call rotation and provide leadership during critical incidents as needed.

What We’re Looking For

• Good interpersonal skills with the ability to lead, mentor, and collaborate across technical teams.
• A pragmatic approach that balances fast delivery with long‑term maintainability and operational excellence.
• Ability to triage and resolve issues end‑to‑end, including clear ownership of root cause and prevention.
• 8+ years of hands‑on Windows Server administration experience in critical, high‑availability environments.
• Deep expertise in Windows Server, Active Directory, Group Policy, DNS, DHCP, and Failover Clustering, including performance tuning and resolving complex challenges.
• Proven leadership experience running infrastructure teams (or acting as a senior technical lead), with a record of developing engineers and driving standards.
• Strong PowerShell scripting/automation skills; experience with infrastructure‑as‑code tools and/or configuration management (or demonstrated willingness to adopt and lead these efforts).
• Willingness to participate in an on‑call rotation and lead through high‑severity incidents.
• Meticulous attention to procedure, change management, and meeting service expectations.

Nice to Haves

• Experience with enterprise platforms such as SCCM/MECM, endpoint/server monitoring, backup systems, and/or load balancers.
• Familiarity with ITIL concepts, operational workflows, project management, and DevOps/CI/CD practices.
• Experience supporting financial services infrastructure, trading systems, or market data platforms.
• Exposure to modern deployment approaches (e.g., containerization, orchestration).

Work Location and Collaboration

This role is based in Chicago, working closely with Infrastructure, Security, Networking, and Development teams for high‑bandwidth collaboration. We value face‑to‑face teamwork and pragmatic flexibility.

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.

Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.

We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.

As a Trade Systems Engineer, you’ll have the opportunity to learn and grow while supporting our trading technology. You’ll work closely with trading, infrastructure, and software development teams to keep systems running smoothly. You’ll gain experience working with exchanges, traders, and developers to help resolve technical issues and assist with ongoing improvements.

As markets evolve toward 24×7 trading, we’re expanding coverage to ensure our systems run smoothly during high impact periods that extend beyond the traditional Monday–Friday schedule. In this role, you’ll have the opportunity to work a non-traditional 5-day shift, depending on what best fits your schedule. This flexible coverage model allows you to make a critical impact during peak trading hours while enjoying off days during quieter parts of the week.

Qualifications & Skills:

• 1–3 years of experience in trade support, systems administration, site reliability engineering, or a related technical role (internships or projects count!)
• Bachelor’s degree in Computer Science, Engineering, or related STEM field
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP) and ability to use common troubleshooting tools
• Exposure to containerized applications (e.g., Docker, Kubernetes) is a plus
• Ability to think through and troubleshoot technical problems under time pressure
• Clear communication skills, written and verbal
• Familiarity with scripting languages (e.g., Python, Bash, PowerShell) for basic automation tasks
• Experience with Linux/Unix environments (basic command line skills)

What You’ll Be Working On:

• Keeping trading systems healthy and available by proactively spotting and resolving potential issues
• Responding to trader and engineer request with both urgency and understanding of the bigger operational context
• Participating in the onboarding of new desks and systems, thinking ahead about how they’ll fit into the broader ecosystem
• Learning the trading environment deeply so you can anticipate challenges and suggest improvements

What we Value:

• Intent over Instruction: we’ll share what we’re trying to achieve; you’ll help determine the best way to get there
• Responsibility and trustworthiness: you follow through and communicate progress and results clearly
• Continuous learning and adaptability: when conditions change, you adjust while keeping the mission in mind
• Collaboration: you seek input when needed but are comfortable making informed decisions yourself

About You:

• You enjoy diagnosing problems and thinking creatively about solutions
• You’re excited about fast-moving environments and want to see your work make an impact quickly
• You learn by doing and feel comfortable diving into unfamiliar technology

Schedule:

• The shift will be Tuesday - Saturday or Wednesday - Sunday.
• This position will require working on weekends and providing holiday coverage as needed by the department.
• The orientation schedule will vary between 09:00-18:30 and 15:00-23:00.
• After orientation, the permanent shift will be 08:00 – 17:00.

The annual base salary range for this position is $85,000 - $125,000, depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts. 

For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice.

California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice.

#LI-TL

GTreasury, now a Ripple solution, was acquired by Ripple in 2025, marking a significant expansion into the multi-trillion-dollar corporate finance arena.

GTreasury has more than 40 years of experience supporting some of the world’s largest and most sophisticated companies. Integrating its treasury command center into Ripple’s technology stack gives corporates the ability to move, manage and optimize liquidity in real-time, across traditional and digital assets, under one expanded umbrella.

Join us to build the future of corporate treasury and the infrastructure that powers the Internet of Value.

We are seeking an innovative and forward-thinking Staff Data Scientist and Engineer passionate about building a world-class platform through a world-class team. Driving the technical direction the technology, the evolution of team, and the engineering excellence to make magic happen.

What You’ll Do:

• Technical Leader Platform Data team to build a robust, scalable and resilient data platform serving all portfolio applications
• Collaborate with solution teams, product managers, and deliver robust cloud-based Data platform and solutions
• Make decisions on the solution and the design, architecture, and delivery of systems
• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community, and evaluating technical design & code
• Active coach and mentor to your team and grow them in their skills
• Drive agile development and analytical methodologies every day
• Strive to continuously improve the operations, processes, methodologies, technology choices, and practices of the team
• Interact with your team, customers, and peers to share information and improve cross-department processes
• Strive for transparency and partnership between our engineers and our business partners
• Engage in concept discussions, and proposed technology solutions, to meet business objectives and influence such decisions
• Work with multi-functional project teams on solution architecture options for design
• Ensure all work meets quality, operational, and architectural standards needed for organizational success
• Participate in the team’s YBIYRI model (you-build-it-you-run-it), which includes participating in their on-call pager rotation.

Who You Are:

• Leadership acumen, first and foremost
• Strong aptitude with software development lifecycle and engineering excellence processes, Agile methodologies, and the ability to project manage moderately sized projects
• Deep data engineering experience in complex distributed systems
• Strong technical acumen which allows you to be responsible for the technical domain
• Hands-on approach and ready to deep dive into code details with the team
• Strong communication, coordination and influencing skills
• Expert in automation with ETL process, data movement with data medallion architecture
• Deep knowledge and experience with languages/frameworks/tooling (Databricks, SQL, Python, PowerShell, C#/.NET, SQL Server, PostgreSQL, Data Lake/Lakehouse, Qlik, Zoho Analytics, Azure PaaS services)
• Expertise with Izenda, SSRS and AWS Data Services a bonus

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

At Rithum the Database Reliability Engineering (DBRE) team is responsible for the availability, reliability, and observability of all database systems. We rely heavily on automation to reduce manual work and are always looking for ways to improve our processes. We currently Manage and optimize a large-scale SQL Server environment spanning hundreds of instances across hybrid infrastructure (onprem VMware and AWS), as well as installations of various relational and NoSQL database platforms including MongoDB, DynamoDB, Elasticsearch, MySQL, Postgres, and Redis. These database systems touch all aspects of the business. On the DBRE team, we have a strong culture of curiosity, honesty, and a love of collaboration and constant learning.  

As a Senior Database Reliability Engineer, you are expected to embody these values and help foster them among your fellow team members. You are responsible for managing a variety of database systems and designing and leading your own projects with a highly technical approach.

Responsibilities

• Ensure maximum availability and reliability of mission-critical database systems across hybrid infrastructure.
• Design, implement, and maintain SQL Server Always-on Availability Groups, clustering, and replication topologies. Constantly improve the observability of all database systems.
• Lead major database upgrade initiatives and modernization efforts. Support other engineers and teams in their use of database systems.
• Continuously enhance observability using telemetry, performance analysis, and proactive monitoring.
• Continuously enhance processes through automation. Automate operational workflows using PowerShell, Python, and CI/CD tooling.
• Ensure all data is protected and secure
• Participate in our on-call rotation
• Troubleshoot and tune high-load production systems, including complex performance and replication issues.
• Lead technical response during high-severity incidents and conduct root cause analysis.
• Ensure database security, backup integrity, and disaster recovery readiness.
• Contribute to the development of best practices for database engineering and reliability.
• Collaborate cross-functionally to design scalable, resilient data architectures.
• Mentor team members and contribute to engineering best practices.

Qualifications 

Minimum Qualifications  

• 3+ years of hands-on experience managing database systems
• Basic understanding of multi-tenant, database-driven applications
• Familiarity with common data storage technologies and use cases
• Proficiency in a common high-level language such as PowerShell or Python
• Design, implement, and support SQL Server Always On Availability Groups, clustering, and transactional replication
• Lead and execute major upgrade initiatives (e.g., SQL Server version upgrades, compatibilitylevel transitions)
• Own disaster recovery validation and failover strategy execution
• Investigate and resolve complex replication and distribution database failures

Preferred Qualifications 

• 5+ years of hands-on experience administering production database systems at scale
• Bachelor’s degree in a related field
• Experience with database high-availability technologies
• Experience with MongoDB (including replica sets and Atlas), DynamoDB, or other distributed NoSQL platforms
• Familiarity with cloud-native database architectures (AWS preferred)
• Exposure to data platform modernization initiatives (e.g., migration to newer engine versions, consolidation, cloud adoption)
• Knowledge of relational database design concepts in an OLTP environment
• Experience managing database systems in a cloud environment
• Strong problem-solving and analytical skills
• Excellent communication and teamwork abilities
• Commitment to continuous learning and professional development

 Travel Required  

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

We believe in transparency and fairness in our compensation practices.

For this position, the expected base pay range is: $90,000-$140,000 per year. 

This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.

For this position, the expected discretionary bonus is 10% of the annual base salary.

 Benefits 

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

About the Role

This is a hands-on technical leadership role at the intersection of IT, SRE, and Product/Production Support. You will be the senior technical escalation point managing managers spanning multiple sub-functions (Service desk, IT & Product Support, Production Engineering). You will be obsessed with uptime. The job is to architect the monitoring, telemetry, and automation that lets us catch issues before users experience them; to run incidents when they happen; and to drive the postmortems and engineering partnerships that prevent the next one. You will also lead, mentor, grow managers and individual contributors, mature support processes end-to-end. This is not a service-delivery oversight role. You will spend time in dashboards, queries, and code, not in steering committees. You will be expected to write SQL, build monitors, review Terraform, and lead a P1 bridge personally.
This is an in-office-focused hybrid role based in Chicago.

What You'll Do

Production Reliability & Incident Management: 

• Own the incident response end-to-end. Serve as incident commander on high-impact P1/P2 incidents, lead communication, coordinate engineering and business stakeholders, run blameless postmortems, and drive resulting action items to closure.
• Architect and continuously refine the observability stack. Build and tune dashboards, alerts and synthetic monitoring that give real-time visibility into system and end-user experience health.
• Drive a shift from reactive to proactive. Identify what is breaking before it breaks. Use telemetry, anomaly detection, and trend analysis to surface systemic issues; partner with technical stakeholders to eliminate them at the source.
• Hit the operational metrics that matter. Ensure tight SLA adherence and continuous improvement across both end-user support and production incidents.

Technical Depth & Automation:

• Be the senior technical escalation. You will personally dig into logs, queries, and infrastructure to unblock the team when needed.
• Drive automation and self-service that eliminates repeat tickets and matures our knowledge management strategy.
• Implement AI and automated solutions to improve quality & speed of operations.

Leadership & Operations:

• Manage defects and enhancements, resolve incidents, and prevent systemic issues through structured Product management, Engineering and Operations partnership.
• Strengthen the feedback loop from support into the product roadmap. 
• Own and advance internal IT & Product support services (service desk, endpoint support, access management, etc).
• Foster a culture of accountability and ownership. Set the tone for technical excellence and user obsession across the org.

What We Look For

• 8+ years of experience leading distributed teams including managers in high-growth SaaS and API-first environments.
• Seasoned incident commander with hands-on experience leading P1/P2 response, running postmortems, and driving systemic fixes that prevent recurrence.
• Proven track record of reshaping support operations through AI, automation, and intelligent tooling.
• Strong technical proficiency such as but not limited to SQL, NQL, DDSQL, Powershell, Python, Terraform, Shell, Bash, Rest API.
• Solid understanding of AWS services including S3, CloudWatch, EKS, Kubernetes, ECS, EC2, Lambda, and Workspaces.
• Deep knowledge of support, DEX, observability and CRM platforms such as ServiceNow, Salesforce, DataDog, Nexthink.
• Excellent leadership & decision-making skills as well as project management experience with ability to execute across multiple priorities. 
• Exceptional communication skills with an ability to translate technical concepts into business value for executives and non-technical stakeholders.
• Familiarity with ITIL or similar frameworks with experience optimizing incident, change & problem management at scale.

#LI-LB2

The Opportunity:

Definian is hiring Senior Consultants to join our growing delivery team. This is an entry-level role designed for problem solvers who want to work at the intersection of data, technology, and consulting.

In this role, you’ll work directly with clients and project teams to understand business requirements, design and test technical solutions, and deliver meaningful business outcomes. You’ll learn core skills in SQL, Python, data transformation, and enterprise applications (Oracle, Workday, etc.), while building consulting capabilities that set the foundation for long-term growth.

Strength in Trust

Our goal at OneTrust is to bring the power of trust to companies all over the world. Using cutting-edge technology and a real-world approach to compliance, privacy, security, ethics, and third-party risk, we’ve created a no-nonsense platform to help supercharge the global push for trust.

The Challenge

Your Mission

• Establish Trusted Advisor status with senior business and technology leaders.
• Develop and present strategic application and architectural design documents leveraging OneTrust best practices.
• Lead strategic workshops and develop high-level solution recommendations based on business objectives and feasibility trade-offs.
• Deliver thought leadership through presentations, webinars, and learning events to highlight customer use cases and reference architectures.
• Provide strategic subject matter expertise through advisory sessions, pre-sales support, and field assistance.
• Collaborate with external teams to align roadmaps and technical architectures with strategic business goals.
• Translate and implement strategic needs into functional OneTrust technology-driven solutions.
• Proactively identify and analyze strategic issues/obstacles and recommend appropriate courses of action.
• Successfully present to both implementation teams and C-level executives, earning their trust.
• Advocate for customers by providing strategic insights to the Product organization on future release needs and challenges.
• Refine and improve internal processes and methodologies based on strategic customer feedback and evolving industry standards.
• Manage multiple strategic engagements simultaneously, ensuring timely and successful delivery.
• Engage with customers to build long-term strategic relationships and ensure ongoing success.
• Mentor junior team members to enhance their strategic skills and knowledge.
• Establish structured feedback loops with customers to continuously improve OneTrust products and services.

You Are/Have

• Demonstrated ability in management, mentorship, and organizational behavior.
• Strategic thinker with the ability to quickly learn and apply new concepts, business models, regulations, and technologies.
• Deep aptitude for communicating complex business and technical concepts using visualization and modeling aids.
• Proven record of accomplishment of establishing trusted advisor relationships with senior stakeholders.
• Demonstrated expertise in customer-facing privacy and security consulting, implementation, and advisory roles.
• Impressive written and verbal communication skills, including proficient presentation abilities.
• Ability to work autonomously, prioritize, multitask, and perform appropriately under deadlines.

Your Experience Includes 

• BA/BS in a related subject is required
• 3-5 years of experience in a Privacy role
• Demonstrated success working with enterprise customers on technical products
• Proven ability to engage across corporate functions (Professional Services, Engineering, Sales and Product Management)
• Functional experience in troubleshooting software and web services
• Experience in using software for reporting and task management such as Salesforce preferred

Extra Awesome 

• Relevant certifications (CIPP/E, CIPP/US, CIPM, CIPT, FIP, GRCP, GRCA, AIGP, LPEC, etc.)
• Knowledge of privacy, ethics, security, data governance, risk management, compliance, or sustainability concepts or industry trends
• Intermediate/ Expert working knowledge of the following:
  • APIs (REST and SOAP)
  • File access, sharing, and/or management workflows (S3 and SFTP)
  • Various web application authorization types (Basic, Bearer, OAuth 2, API Key, Custom, Open ID Connect, etc.)
  • Related programming/scripting languages and libraries (JavaScript, Python, PowerShell, SQL, C#, Ruby, PHP, FreeMarker, etc.)
• Extensive experience implementing and troubleshooting integrations
• Excel at learning emerging technologies and creating technical solutions

The Opportunity:

Definian is hiring Associate Consultants to join our growing delivery team. This is an entry-level role designed for problem solvers who want to work at the intersection of data, technology, and consulting.

In this role, you’ll work directly with clients and project teams to understand business requirements, design and test technical solutions, and deliver meaningful business outcomes. You’ll learn core skills in SQL, Python, data transformation, and enterprise applications (Oracle, Workday, etc.), while building consulting capabilities that set the foundation for long-term growth.

Position Overview: 

The Director of Information Security is responsible for the design, development and implementation of enterprise cybersecurity solutions and will report to the Vice President of Information Security. This position is the highest-level technical expert and is responsible for managing the cybersecurity architecture and engineering functions. The Director of Information Security is also responsible for monitoring and verifying that the enterprise is appropriately protected from internal and external threats, while enabling the organization to work effectively and productively.

Essential Responsibilities: 

• Responsible for the planning, design and implementation of security measures created to safeguard access to resources, enterprise networks, computer systems, and data elements. Setting the strategy for the enterprise cybersecurity solutions.
• Configure, deploy, fine tune, and monitor SIEM, WAF, Firewall, Zero-Trust, IAM, MFA, EPP, SOAR, Vulnerability Management, Threat Intelligence, DLP, CASB, Secure Web & Email Gateway.
• Stay abreast of industry best practices in risk management techniques and integrate new methods and tools as appropriate.
• Monitor vendor and third-party security reports/lists and proactively patch vulnerabilities.
• Work with business line executives to provide visibility into the security risks with a standard risk management approach to track, mitigate and report on the risks.
• Engage with internal and external partners to help design, test, and implement state-of-the-art secure operating systems, applications, networks, and database products/solutions.
• Lead and participate in security operations support and incident management.
• Oversee individual contributors such as security engineers to provide them with clear vision and goals so that cybersecurity is seen as an integral component of enterprise architecture and portfolio management.
• Serve as the cybersecurity subject matter expert by providing guidance and consulting services to IT teams and business units.
• Maintains proper documentation for all security products and processes.

Qualifications:

• Bachelor’s degree from an accredited university.
• 10 years of progressive technology experience
• Minimum of 5 years of experience in a cybersecurity engineering or architecture leadership role.
• The ability to motivate and lead a team of cybersecurity staff supporting the organization’s goal and leads the process of developing a security vision for the future.
• Articulate with strong business acumen and executive presence.
• Foster and build a collaborative working relationship with various stakeholders.
• Expert in information security management, and business risk management.
• Ability to develop and maintain relationships with senior leaders at Verra Mobility and with customers, up to and including C-level executives.
• Must be adept at developing senior management presentations, enterprise communications, and whitepapers that are logical and concise with only general guidance from the VP, Cybersecurity and others to support senior executive reviews and initiatives.
• Must be proficient in leading cross-functional teams of senior employees to achieve objectives.
• Extensive experience in strategic planning, budgeting, and allocation.
• Direct experience leading and managing employees.
• Experience implementing cybersecurity solutions supporting defense-in-depth architecture.
• Experience developing cybersecurity best practices and standard operating procedures.
• Coachable and willing to learn with positive demeanor.
• Ability to take initiative and drive results.
• Minimum (DoD Directive 8140) certification of CISSP or CompTIA Security+.
• Proficiency in scripting languages that enable automation (i.e. Python, PowerShell, Bash).
• Strong organizational and time management abilities with formal project management experience.
• Work well under pressure and respond to tight deadlines while exercising sound judgment.
• Ability to work collaboratively with diverse stakeholders.
• Proficiency in Microsoft Office (i.e., excel xlookup, Power BI report building).
• Experience working in a regulated industry and confirming cybersecurity practices to SOX, PCI, NIST, ISO, SOC 2, and many others.
• Must be locally located and comfortable working a 3 days in office hybrid model and 2 days remote.

Desired Skills:

• Other security certifications, such as GSEC, OSCP, CISM, etc.
• Demonstrated ability to multi-task, respond to needs quickly and efficiently and prioritize work with a strong attention to detail.
• Must be a self-starter and possess the qualities to work efficiently, effectively, and autonomously with general supervision.

This position is not eligible for sponsorship now or in the future and is only considering local Arizona talent.

Location: Palo Alto, CA | Greenville, NC | New York, NY | Chicago, IL (Hybrid, on-site 3 days per week with occasional travel)
Build and scale a world-class endpoint ecosystem across a fast-growing, multi-business organization.

Role Overview
Beast Industries is the operating company behind MrBeast and a growing portfolio of businesses including content production, e-commerce, gaming, analytics, and more. Our technology team enables creators, operators, production crews, retail teams, and executive leadership to move quickly, securely, and reliably.

As Senior Client Platform Systems Engineer, you will architect, scale, and secure our endpoint ecosystem across macOS, iOS, and Windows environments. This role exists to ensure our device fleet operates as resilient, compliant, and scalable infrastructure supporting production studios, retail environments, corporate teams, and global events.

The Role
You will own endpoint management strategy end to end across a primarily Apple-based fleet, while partnering closely with Security, Engineering, and IT operations. This is a hands-on engineering role focused on building, automating, and hardening systems rather than managing tickets.

You will lead macOS and iOS lifecycle management, Windows administration via Intune, and modern BYOD policy design. You will establish standards, implement automation, improve compliance posture, and deliver a seamless device experience across multiple business units.

What You’ll Do

• Own FleetDM for macOS and iOS device management and Munki for software deployment and self-service

• Manage Microsoft Intune configuration, compliance, and security policies for Windows environments

• Design and scale MDM architecture for a primarily Apple-based fleet

• Define and enforce device compliance, hardening standards, and lifecycle policies

• Improve fleet observability, health metrics, and automated remediation

• Implement zero-touch enrollment, Apple Business Manager integration, and configuration profiles

• Automate provisioning, patch management, and software distribution through scripting

• Align cross-platform identity, access, and compliance controls across Apple and Windows environments

• Design and refine secure BYOD policies and conditional access controls

• Contribute to endpoint data protection strategy and implementation

• Partner with Security Engineering on endpoint detection, compliance frameworks, and Zero Trust initiatives

• Drive device lifecycle management from procurement through decommissioning, including integration with asset management platforms

• Support high-performance production and retail environments requiring reliable, field-ready devices

What You’ll Bring

• 7+ years of experience in endpoint management or client platform engineering

• Deep hands-on experience managing macOS and iOS at scale

• Experience with FleetDM, Jamf, Kandji, or equivalent Apple MDM platforms

• Experience with Munki or similar macOS software deployment tools

• Strong working knowledge of Microsoft Intune for Windows management

• Experience designing and implementing BYOD programs

• Working knowledge of Apple Business Manager and identity providers including Okta and Azure AD

• Experience with endpoint compliance, conditional access, disk encryption, patching, and EDR tooling

• Scripting proficiency in Bash, Python, or PowerShell

• Experience operating in hybrid, multi-site, or multi-business-unit environments

• Ability to independently drive initiatives and improve evolving systems

Why Beast Industries
Beast Industries operates at global scale across multiple business units including Creator Global, Feastables, MrBGaming, and Viewstats. Devices are mission-critical infrastructure supporting production shoots, live events, retail locations, and executive operations.

This role ensures our endpoint ecosystem scales with the ambition and growth of the company, enabling teams to move fast while maintaining security, compliance, and operational excellence.

AIR is seeking a Senior Cloud Engineer I to lead the design, administration, and advancement of our Microsoft 365 and Entra ID ecosystem in support of our mission‑driven, research‑focused organization. In this role, you will serve as a technical expert and strategic partner, ensuring our cloud collaboration and identity platforms are secure, resilient, and optimized for a diverse, distributed workforce. You will work across engineering, security, and operational teams to strengthen AIR’s cloud posture, drive automation, and implement best‑in‑class governance and security practices.

This position is ideal for an experienced engineer who excels in complex enterprise environments, enjoys solving challenging technical problems, and is passionate about building scalable, secure, and well‑architected cloud services. You will have the opportunity to influence long‑term cloud strategy, mentor junior staff, and play a key role in supporting AIR’s mission to improve lives through research, evidence, and innovation.

This position has the flexibility to work remotely within the United States (U.S.) or from one of AIR’s U.S. office locations. This does not include U.S. territories. 

About AIR:

Founded in 1946 and headquartered in Arlington, Virginia, the American Institutes for Research (AIR) is a nonpartisan, not-for-profit organization that conducts behavioral and social science research and delivers technical assistance to address some of the most pressing challenges in the United States and globally. We generate evidence and apply data-driven solutions that expand opportunities and improve lives for all.

Responsibilities

The responsibilities for the position include:

• Design, configure, and administer Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive, Teams, Copilot, and related security/compliance features.
• Administer and harden Entra ID (Azure AD), including conditional access, identity protection, app registrations, and role‑based access control.
• Own Exchange Online configuration: mail flow, transport rules, connectors, policies, hybrid connectivity (if applicable), and advanced troubleshooting of mail delivery issues.
• Use Kusto Query Language (KQL) in tools such as Microsoft 365 Defender, Purview, and Log Analytics to investigate incidents, identify patterns, and develop detection queries and reports.
• Collaborate with security and networking teams to implement and maintain security baselines, DLP, retention, eDiscovery, and auditing across the M365 environment.
• Develop and maintain automation, scripts, and integrations using PowerShell and Microsoft Graph API to streamline administration, reporting, and provisioning.
• Contribute to CI/CD and infrastructure‑as‑code practices (e.g., Azure DevOps, GitHub) for Microsoft 365 configuration and related workloads.
• Work with containerized and cloud workloads (e.g., Kubernetes) where they integrate with M365/Entra for identity, security, or application access.
• Lead complex incident response and root‑cause analysis for M365 and identity‑related outages or security events.
• Produce and maintain technical documentation, standards, runbooks, and architectural diagrams for Microsoft 365 and Entra services.
• Mentor junior administrators and provide guidance on best practices, governance, and operational excellence.

Qualifications:

Education, Knowledge, and Experience:

• Bachelor’s degree in Computer Science, Computer Engineering, or related discipline and at least 9 years of relevant experience in the IT industry, or a master’s degree with at least 7 years of relevant experience, or at least 15 years of relevant industry experience.
• At least 5 years experience of hands‑on administration experience with Microsoft 365 and Entra ID in a mid‑ to large‑enterprise environment.

Skills:

• Effective communicator with demonstrated ability to communicate with and understand the needs of both technical and non-technical internal and external clients. Additionally, effectively collaborate in a virtual, cross-functional team environment. 
• Demonstrated ability to work well independently, and collaboratively as needed.
• Adept in a fast-paced environment to manage multiple concurrent deliveries.
• Demonstrated analytical, critical thinking, and problem-solving skills with a focus on detail and high quality.
• Demonstrated expert‑level experience with Exchange Online: mail flow troubleshooting, advanced transport configuration, security and compliance policies, and integration with third‑party services.
• Strong experience using KQL in Microsoft 365 Defender, Sentinel, or Log Analytics to query logs, create custom detections, and analyze security or operational events.
• Deep understanding of identity and access concepts: SSO, OAuth/OIDC, federation, conditional access, MFA, and privileged identity management.
• Proficiency with PowerShell for automation, bulk operations, and configuration management in Microsoft 365 and Entra ID.
• Solid knowledge of security, compliance, and governance capabilities in M365 (e.g., DLP, retention, eDiscovery, audit, safe links/attachments).
• Exposure to Azure DevOps, GitHub, or similar tools to manage scripts, pipelines, and infrastructure‑as‑code definitions for Microsoft 365.
• Familiarity with container platforms (e.g., Kubernetes/AKS) and how they integrate with Entra ID for identity and access control.
• Experience using Microsoft Graph API for automation, integration, and advanced reporting scenarios is preferred, but not required.
• Experience with Microsoft Sentinel or similar SIEM platforms for M365 and Entra monitoring and analytics is preferred, but not required.
• Experience with the Varonis platform, AWS, and/or Google Workspace is preferred, but not required.
• Passion for the craft with a demonstrated ability to learn and understand the technology both at a high level and at a detailed level.

Disclosures: Applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for this position. Depending on project work, qualified candidates may need to meet certain residency requirements.

American Institutes for Research is an equal employment opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without discrimination on the basis of age, race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability. AIR adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo reference and background checks. AIR maintains a drug-free work environment. 

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to Taliba Boone at tboone@air.orgor call 202.403.5000.

Fraudulent Job Scams Warning & Disclaimer: AIR is aware of individuals falsely presenting themselves as AIR representatives. Fraudulent job scams seek to extract sensitive information or money from victims. To protect yourself, please be aware that AIR recruitment will only email you from an “@air.org” domain. Please take extra caution while examining the email address, for example jdoe@air.org is correct and jdoe@aircareers.org is not a legitimate AIR email address. If you are unsure of the legitimacy of a communication you have received, please reach out torecruitment@air.org. If you see a job scam, or lose money to one, report it to the Federal Trade Commission (FTC) atReportFraud.ftc.gov. You can also report it to your state attorney general. Find out more about how to avoid scams atftc.gov/scams.

#LI-AS1 #LI-REMOTE

Role: System Operations Engineer 

Company: Geneva Trading 

(Chicago) 

About the Role 

As a System Operations Engineer at Geneva Trading, you will maintain the high-performance infrastructure that powers our global trading operations. You will go beyond traditional desktop support to ensure the reliability and scalability of our Windows-centric environment. This position requires a proactive mindset—balancing technical troubleshooting with automation projects to enhance system uptime and user productivity. 

Key Responsibilities 

• Endpoint & Identity Management: Utilize Microsoft Intune and Entra ID to manage device lifecycles, configuration profiles, and user identities. You will ensure workstations are compliant, secure, and optimized for trading and administrative functions. 

• Functional Automation: Shift from basic scripting to functional programming principles. You will use PowerShell as an example of a functional tool to build modular, idempotent, and reusable automation for user provisioning and software deployments. 

• API Integration: Use REST APIs to connect infrastructure tools, automate data pulls, and streamline workflows between different platforms. 

• Infrastructure & Data Center Awareness: Provide technical support for data center operations, including familiarity with racking/stacking and using LOM (Lights-Out Management) tools like iDRAC or iLO for remote server administration. 

• AI & High-Performance Computing: Support the hardware and software environments required for AI and Machine Learning workloads, including high-spec GPU workstations and server configurations. 

• Performance Engineering: Conduct system testing to identify inefficiencies in hardware (CPU/GPU/Memory) and software deployments to maintain a low-latency edge. 

• Documentation: Maintain rigorous documentation for trading applications, exchange connectivity, and internal SOPs. 

Qualifications 

• Experience: 3–5 years in System Operations, Systems Engineering, Desktop Engineering or a high-pressure Technical Support role. 

• Technical Stack: * OS: Strong proficiency in Windows (10/11 & Server). 

• Management: Practical experience with Microsoft Intune and a solid understanding of Entra ID (Azure AD). Understanding of Active Directory  

• Functional Programming: Proficiency in a functional programming style; while we use PowerShell for automation, we value the ability to write clean, logic-driven, and testable code. 

• Connectivity: Experience using REST APIs to interact with web services or automate system tasks. 

• Hardware Knowledge: Deep knowledge of PC/Server components (GPUs, RAM types, CPU architectures) and familiarity with Data Center environments. 

• Analytical Rigor: Excellent troubleshooting skills with the ability to dig through system log files to identify root causes. 

• Operational Mindset: Ability to make sound, rapid decisions in a fast-paced trading environment. 

• Critical Thinking: Work with AI based tools, checking to ensure that they are doing what they are supposed to. Avoiding pitfalls of just trusting what the machine says.  

Preferred (The "Nice to Haves") 

• Linux: Familiarity with Linux (RHEL/Ubuntu/CentOS) administration. 

• AI Tools: Awareness of the infrastructure requirements for supporting internal AI models or LLMs. 

• Physical Ability: Comfort performing occasional physical work, including equipment moves and data center cable management. 

Compensation 

Base Salary Range: $75,000 - $90,000, plus eligibility for a performance-based bonus. 

Final compensation will be determined based on the candidate’s skills, experience, education, and qualifications. In addition to base salary, Geneva Trading offers a competitive total rewards package, including a comprehensive benefits program. Learn more about our employee incentives here: https://www.genevatrading.com/employee-incentives/ 

Application expected to close: 6/01/2026 

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.

Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity.

We are seeking an experienced IT Support Analyst with 4+ years of hands-on experience to provide comprehensive technical support across our diverse technology infrastructure. This role requires a versatile professional capable of managing enterprise systems, ensuring security compliance, and delivering exceptional white-glove support to end users including executive leadership.

We are looking for a detail-oriented professional to manage enterprise systems, ensure security compliance, and deliver exceptional technical support. This role involves full device lifecycle management, MDM administration, network and security operations support, and compliance documentation. The ideal candidate has a minimum of 4 years of progressive IT support experience in enterprise environments and a proven track record in managed service delivery or corporate IT support. Must have experience supporting macOS in a corporate environment. 

What you'll be doing:

• End-User Support & Desktop Services
• Provide remote and on-site technical support for macOS, Windows 10/11, and Linux (Ubuntu, CentOS, Fedora) environments
• Perform system imaging, OS deployment, hardware troubleshooting, and software installation/configuration
• Manage complete device lifecycle from procurement and provisioning through decommissioning and secure data wiping
• Deliver white-glove technical support to C-suite executives with solution-oriented, proactive problem-solving
• Coordinate device shipping and setup for new hires across locations
• Mobile Device & Application Management
• Administer Jamf MDM platform for Apple device fleet management
• Configure and enforce mobile security policies and device enrollment processes
• Manage BetterCloud for SaaS application governance and user lifecycle automation
• Troubleshoot mobile device connectivity, security, and application issues
• Network & Security Operations
• Support and troubleshoot Fortinet VPN infrastructure and client connectivity across all platforms
• Assist with firewall configuration management and security policy implementation
• Utilize CrowdStrike Falcon for endpoint protection, threat detection, and basic forensic analysis
• Investigate security incidents and participate in incident response activities
• Monitor VPN performance, security alerts, and system logs for anomalies
• Asset & License Management
• Maintain accurate IT asset inventory with real-time tracking and lifecycle management
• Coordinate software license renewals for enterprise platforms (Google Workspace, Jira, Microsoft 365, Cisco Meraki, etc.)
• Track license utilization and optimize allocation to prevent over/under-licensing
• Manage warranty contracts and vendor relationships for hardware support
• Generate monthly inventory reports with discrepancy analysis
• Facilities & Infrastructure Support
• Maintain audio/visual equipment and troubleshoot video conferencing systems in conference rooms
• Perform daily health checks of conference room technology and booking systems
• Monitor and coordinate maintenance for printer fleet and print server infrastructure
• Manage secure printing solutions and supply chain coordination
• Compliance & Documentation
• Support ISO 27001 and SOC 2 Type II compliance requirements
• Maintain comprehensive documentation of system configurations, IT policies, and procedures
• Provide audit evidence and participate in compliance audits
• Update network diagrams and maintain change management logs
• Reporting & Administrative Duties
• Generate weekly status reports on open tickets and project progress
• Provide input for monthly SLA performance reports
• Participate in quarterly business reviews and technology roadmap discussions
• Contribute to knowledge base articles and IT documentation
• Engage in continuous improvement initiatives and automation projects

Who you are

• Required Education: Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience
• Experience Required
• Minimum 4 years of progressive IT support experience in enterprise environments
• Must have experience supporting macOS in a corporate environment. 
• Proven track record in managed service delivery or corporate IT support

Technical Skills

• Essential Competencies
• Operating Systems: Advanced proficiency in macOS, Windows 10/11, and Linux distributions
• MDM Platforms: Hands-on experience with Jamf or equivalent Apple device management solutions
• Security Tools: Working knowledge of CrowdStrike Falcon, Fortinet firewalls and VPN solutions
• SaaS Platforms: Experience with Google Workspace administration, Microsoft 365 Admin Center
• Ticketing Systems: Proficiency with Jira or similar ITSM platforms
• Networking: Understanding of VPN technologies, TCP/IP, DNS, DHCP, and firewall concepts
• Preferred Skills
• Experience with BetterCloud or similar SaaS management platforms
• Familiarity with Cisco Meraki cloud-managed networking
• Basic scripting abilities (PowerShell, Bash, Python) for automation
• Knowledge of identity management solutions
• Understanding of email security platforms (Abnormal Security or similar)

Soft Skills & Attributes

• Customer Service Excellence: White-glove support mentality, especially for executive users
• Problem-Solving: Solution-oriented approach with "can-do" attitude and creative thinking
• Communication: Clear technical communication with both technical and non-technical audiences
• Ownership: Takes initiative, follows through, and drives issues to complete resolution
• Adaptability: Comfortable with ambiguity and rapidly changing priorities in fast-paced environments
• Collaboration: Works effectively across teams and with external vendors

• Proactive issue identification and prevention

• Work Environment & Additional Requirements
• Ability to work flexible hours including occasional after-hours support for critical issues
• Physical capability to lift and move computer equipment (up to 50 lbs)
• On-site presence required for hands-on device management, conference room support, and facilities coordination
• Participation in on-call rotation for critical infrastructure support
• Travel technology support capabilities for executive users

Growth & Development Opportunities

• Exposure to enterprise-scale infrastructure and security technologies
• Participation in automation and process improvement initiatives
• Opportunity to develop expertise in compliance frameworks (ISO 27001, SOC 2)
• Career progression path toward senior technical roles or IT management
• Cross-training on advanced security operations and forensic analysis

Compensation

The expected annual base salary range for this role is $60,000 - $80,000. Actual compensation will be determined based on several factors, including but not limited to experience, qualifications, skills, and business needs. In addition to base salary, this position is eligible for bonus and incentive compensation as well as participation in FourKites' employee stock option program.

Benefits

FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We're always listening for new ways to support everyone in and out of the office.

Benefits include:

• Medical, Dental & Vision benefits starting on first day of employment
• 401k Retirement savings with employer match
• Bonus and incentive compensation as well as employee stock option program
• Employer paid life insurance and short term disability insurance
• Generous PTO, global recharge days, and volunteer days
• Paid parental leave for all parents
• Family planning and inclusive wellbeing resources
• Technology reimbursement
• Commuter benefits for in-office employees (Chicago)
• Annual Wellness Stipend
• Ongoing learning & development opportunities

About FourKites

FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower® breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit www.fourkites.com.

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FourKites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you're excited about this role but don't meet every requirement, we encourage you to apply.

***Please note that this role is not fully remote. This is a hybrid position in Chicago and will require occasional in-office presence***

About the job:

The Desktop Engineer will be responsible for providing technical support and expertise in the deployment, management and maintenance of workstations operating systems and software.  This role requires strong problem-solving skills and the ability to work independently as well in a team in a fast paced environment.  The Desktop Engineer will also be involved in system upgrades, troubleshooting and ensuring seamless integration of new technology within OppFi.

What you get to do:

• Design, build and manage workstation configuration management platform
• Package, test and deploy applications and configurations across the enterprise
• Deploy Windows and Mac OS along with 3rd party patches across the computing environment
• Remediation of Vulnerabilities on workstations
• Develop policies, procedures, and best practices for our Service Desk
• Be part of cross-team projects with Security and Platform Engineering
• Manage our office systems and operations
• Partner with the design and maintenance of our hybrid work environment
• Maintain an imaging solution for Windows and Mac OS deployment
• Remediation of vulnerabilities on Windows and Mac workstations along with various network devices
• Mentor and develop junior team members
• Upgrade and maintain firmware on various network and IT related infrastructure.
• Develop policies, procedures, and best practices 
• Be part of cross-team projects with other technology teams
• Part of an on-call rotation

 What you will bring to the team:

• 3+ years experience scripting required (Powershell preferred, Bash or Python)
• 3+ years experience building and managing either SCCM, Intune, NinjaRMM, Kaseya, or Jamf
• 3+ years experience standardizing and managing Windows and Mac systems
• 3+ years experience in remediation of vulnerabilities discovered on workstations
• Experience with Atlassian productivity tools to provide ticket updates and team documentation
• Experience managing users and computers within Active Directory and working knowledge of Group Policy Objects
• Experience working in and supporting a hybrid environment
• Basic network knowledge to troubleshoot device connectivity(WIFI, VLANs, etc)
• Experience managing users and computers within Active Directory

Reports to:  Manager, IT Operations

Job Level:  Tech 1

***Please note that this role is not fully remote. This is a hybrid position in Chicago and will require occasional in-office presence***

Who we are:

At Focused, we move quickly to deliver quality software that achieves client outcomes and meets their customer’s needs. We strategically partner with our clients to leverage our expertise in design and software, while our clients bring their own domain expertise. We work with a variety of clients from different industries, collaborating as we get new products to market, modernizing legacy systems, or helping teams learn the skills they need to be successful.   

Our values:

• Listen first • We are experts in product practices but life long learners in the domain of our customers. We research, collaborate, and understand. 
• Learn why • We ask questions and talk to users to understand problem spaces, objectives, and goals, which allows us to deeply invest and drive towards the outcomes of our clients. 
• Love your craft • We love diving into a variety of domains and solving problems.  We take pride in delivering value, in communicating progress, and guiding our clients to success.

We are seeking an experienced Staff Observability Consultant with deep expertise in OpenTelemetry and strong Platform Engineering capabilities to help organizations implement, optimize, and scale their observability infrastructure. This role requires a seasoned consultant who can design comprehensive telemetry strategies, implement distributed tracing solutions, establish robust monitoring practices, and interface closely with clients on the observability journey.

Key Responsibilities:

OpenTelemetry & Observability

• Design and implement end-to-end OpenTelemetry solutions across diverse technology stacks
• Configure and deploy OpenTelemetry Collectors for efficient data collection, processing, sampling, and routing
• Establish telemetry pipelines for metrics, traces, and logs across microservices architectures
• Optimize collector configurations for performance, reliability, and cost-effectiveness

Platform Engineering & Infrastructure

• Augment existing infrastructure with with integrated observability solutions
• Implement Infrastructure as Code (IaC) solutions using Terraform, Pulumi, CloudFormation, etc.
• Architect and manage Kubernetes clusters with comprehensive monitoring and logging
• Build CI/CD pipelines with embedded observability and automated testing

Site Reliability Engineering (SRE)

• Establish and maintain Service Level Indicators (SLIs), Objectives (SLOs), and Agreements (SLAs)
• Implement error budgets, toil reduction strategies, and capacity planning
• Support incident response procedures and post-mortem processes

Cloud & DevOps Engineering

• Deploy and manage observability infrastructure across AWS, GCP, and Azure
• Establish security, compliance, and governance frameworks for telemetry data
• Experience automating Agent Evaluations in CI/CD pipelines and observability backends.

Required Qualifications:

Core Observability & OpenTelemetry

• 3-7 years of experience in observability, monitoring, and distributed systems
• Deep hands-on experience with OpenTelemetry ecosystem, including SDKs, APIs, and specifications
• Proficiency with OpenTelemetry Collector configuration, processors, exporters, and receivers
• Strong understanding of telemetry data models, semantic conventions, and instrumentation best practices

Platform Engineering & DevOps

• 5+ years of Platform Engineering or DevOps experience with focus on site reliability, observability, and incident response
• Proficiency with Infrastructure as Code tools (Terraform, Pulumi, CloudFormation, CDK)
• Strong experience with CI/CD platforms (GitHub Actions, GitLab CI, Jenkins, ArgoCD)

Cloud & Infrastructure

• Hands-on experience with major cloud providers (AWS, GCP, Azure) and their observability services
• Experience with container technologies (Docker, Podman) and container registries
• Knowledge of networking, security, load balancing, and distributed systems concepts

Site Reliability Engineering

• Experience implementing SRE practices including error budgets and toil metrics
• Proficiency in incident management, on-call procedures, and post-mortem culture
• Experience with capacity planning, performance optimization, and scalability design

Programming & Automation

• Proficiency in multiple programming languages preferred (Go, Python, Java, Node.js, Rust)
• Strong scripting and automation skills (Bash, Python, PowerShell)
• Understanding of software engineering best practices and testing methodologies

Preferred Qualifications (Exceptional Candidates)

AI & Agentic Frameworks

• Understanding of Large Language Models (LLMs) and their application in DevOps
• Knowledge of vector databases, embeddings, and retrieval-augmented generation (RAG)
• Experience with AI/ML model deployment and monitoring in production environments

Leadership & Communication

• Strong technical writing and documentation skills
• Ability to present complex technical concepts to diverse stakeholders
• A passion for knowledge sharing

Key Competencies

• Systems thinking and ability to design holistic observability solutions
• Strong analytical and troubleshooting skills for complex distributed systems
• Curiosity about emerging technologies, particularly AI applications in operations
• Adaptability to rapidly evolving cloud-native and observability technologies
• Collaborative mindset with focus on enabling developer productivity and system reliability

What Sets Exceptional Candidates Apart:

• Experience with Honeycomb
• Contributions to open-source observability or AI framework projects
• Track record of implementing platform engineering solutions that significantly improved developer experience
• Experience scaling observability infrastructure to handle high event volume

What to know before you apply: 

• This role will require being in the Denver office three days per week and up to 20% travel within the United States.
• Focused is unable to sponsor or take over sponsorship of the employment Visa process at this time.
• The Denver base salary range for this role is $160,000 - $200,000.

Who we are:

At Focused, we move quickly to deliver quality software that achieves client outcomes and meets their customer’s needs. We strategically partner with our clients to leverage our expertise in design and software, while our clients bring their own domain expertise. We work with a variety of clients from different industries, collaborating as we get new products to market, modernizing legacy systems, or helping teams learn the skills they need to be successful.   

Our values:

• Listen first • We are experts in product practices but life long learners in the domain of our customers. We research, collaborate, and understand. 
• Learn why • We ask questions and talk to users to understand problem spaces, objectives, and goals, which allows us to deeply invest and drive towards the outcomes of our clients. 
• Love your craft • We love diving into a variety of domains and solving problems.  We take pride in delivering value, in communicating progress, and guiding our clients to success.

We are seeking an experienced Observability Consultant with deep expertise in OpenTelemetry and strong Platform Engineering capabilities to help organizations implement, optimize, and scale their observability infrastructure. This role requires a specialist who can design comprehensive telemetry strategies, implement distributed tracing solutions, establish robust monitoring practices, and interface closely with clients on the observability journey.

Key Responsibilities:

OpenTelemetry & Observability

• Design and implement end-to-end OpenTelemetry solutions across diverse technology stacks
• Configure and deploy OpenTelemetry Collectors for efficient data collection, processing, sampling, and routing
• Establish telemetry pipelines for metrics, traces, and logs across microservices architectures
• Optimize collector configurations for performance, reliability, and cost-effectiveness

Platform Engineering & Infrastructure

• Augment existing infrastructure with with integrated observability solutions
• Implement Infrastructure as Code (IaC) solutions using Terraform, Pulumi, CloudFormation, etc.
• Architect and manage Kubernetes clusters with comprehensive monitoring and logging
• Build CI/CD pipelines with embedded observability and automated testing

Site Reliability Engineering (SRE)

• Establish and maintain Service Level Indicators (SLIs), Objectives (SLOs), and Agreements (SLAs)
• Implement error budgets, toil reduction strategies, and capacity planning
• Support incident response procedures and post-mortem processes

Cloud & DevOps Engineering

• Deploy and manage observability infrastructure across AWS, GCP, and Azure
• Establish security, compliance, and governance frameworks for telemetry data
• Experience automating Agent Evaluations in CI/CD pipelines and observability backends.

Required Qualifications:

Core Observability & OpenTelemetry

• 3-5 years of experience in observability, monitoring, and distributed systems
• Deep hands-on experience with OpenTelemetry ecosystem, including SDKs, APIs, and specifications
• Proficiency with OpenTelemetry Collector configuration, processors, exporters, and receivers
• Strong understanding of telemetry data models, semantic conventions, and instrumentation best practices

Platform Engineering & DevOps

• 5+ years of Platform Engineering or DevOps experience with focus on site reliability, observability, and incident response
• Proficiency with Infrastructure as Code tools (Terraform, Pulumi, CloudFormation, CDK)
• Strong experience with CI/CD platforms (GitHub Actions, GitLab CI, Jenkins, ArgoCD)

Cloud & Infrastructure

• Hands-on experience with major cloud providers (AWS, GCP, Azure) and their observability services
• Experience with container technologies (Docker, Podman) and container registries
• Knowledge of networking, security, load balancing, and distributed systems concepts

Site Reliability Engineering

• Experience implementing SRE practices including error budgets and toil metrics
• Proficiency in incident management, on-call procedures, and post-mortem culture
• Experience with capacity planning, performance optimization, and scalability design

Programming & Automation

• Proficiency in multiple programming languages preferred (Go, Python, Java, Node.js, Rust)
• Strong scripting and automation skills (Bash, Python, PowerShell)
• Understanding of software engineering best practices and testing methodologies

Preferred Qualifications (Exceptional Candidates)

AI & Agentic Frameworks

• Understanding of Large Language Models (LLMs) and their application in DevOps
• Knowledge of vector databases, embeddings, and retrieval-augmented generation (RAG)
• Experience with AI/ML model deployment and monitoring in production environments

Leadership & Communication

• Strong technical writing and documentation skills
• Ability to present complex technical concepts to diverse stakeholders
• A passion for knowledge sharing

Key Competencies

• Systems thinking and ability to design holistic observability solutions
• Strong analytical and troubleshooting skills for complex distributed systems
• Curiosity about emerging technologies, particularly AI applications in operations
• Adaptability to rapidly evolving cloud-native and observability technologies
• Collaborative mindset with focus on enabling developer productivity and system reliability

What Sets Exceptional Candidates Apart:

• Experience with Honeycomb
• Contributions to open-source observability or AI framework projects
• Track record of implementing platform engineering solutions that significantly improved developer experience
• Experience scaling observability infrastructure to handle high event volume

What to know before you apply: 

• This role will require being in the Chicago office three days per week and up to 20% travel within the United States.
• Focused is unable to sponsor or take over sponsorship of the employment Visa process at this time.
• The Chicago base salary range for this role is $130,000 - $170,000.