Verra Mobility is a vibrant and rapidly expanding company that places people at the heart of everything we do. We wholeheartedly embrace our core values: Do What’s Right, Choose Courage over Comfort, Win Together, and Own It in our every interaction with our customers and dedicated team members.

Due to significant growth, and the need to service our valued clients across the region, we are looking for an experienced, Full-time, Field Services Technician, to be based out of our Minto office and servicing the regional NSW.

The role

You will play a pivotal role in installing, maintaining, and monitoring Verra Mobility’s advanced road safety systems, including fixed and mobile speed cameras across the Greater NSW region. This is a highly mobile, hands-on position that combines mechanical precision with technical problem-solving in software and networking, often working at heights and outdoors across diverse environments. As part of our NSW Maintenance Program, you’ll be on the frontline ensuring our life-saving technology operates at peak performance, directly contributing to safer communities across the state.

This permanent, full-time role is based out of our Minto office and requires working to an established roster across weekdays and occasional weekends, including public holidays and irregular out-of-hours field work. You’ll also support compliance and reporting requirements from the office.

What You’ll Do

• Install, commission, and perform preventative and remedial maintenance on road safety technology across metro Sydney and greater NSW.
• Support a wide range of technical IT solutions, with the ability to resolve complex issues in the field.
• Installing, configuring, and troubleshooting hardware componentry and software.
• Maintain accurate records, documentation, and reports to meet compliance standards.
• Contribute to weekly team initiatives, driving continuous improvement and innovation.
• Apply the highest standards of safety in every aspect of your work.

What You’ll Bring

• Experience installing, configuring, and troubleshooting complex hardware and software systems in the field.
• Strong understanding of network configuration (LAN/WAN), cabling, and equipment installs.
• Experience with bespoke or in-house technology systems (advantageous).
• Accreditation in Working at Heights and Elevated Work Platform (preferred).
• Construction Safety Card (preferred)
• A full, unrestricted, valid Australian Driver’s License.

Who You Are

You’re a curious, technically (Hardware & Software) adept problem-solver who thrives in the field and enjoys hands-on work. Independent, resourceful, and committed to quality, you bring a professional approach to both your work and your customer interactions. This dynamic role involves regular travel across greater NSW, often to remote locations, giving you the variety and challenge you enjoy.

What We Offer

In return, you’ll receive a competitive salary with overtime and allowances, a fully maintained company vehicle (for both work and commuting), and ongoing training to support your professional development. At Verra Mobility, we are committed to your growth, offering continuous upskilling opportunities and career pathways in a business recognised as a leader in road safety technology.

Apply Now

If you’re ready to join Verra Mobility during this exciting period of growth, click Apply today, we’d love to hear from you.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live.

Position Overview

We are looking for an entry-level Customer Care Specialist with a passion for helping others and who is interested in joining our growing team and making a difference at Verra Mobility. This is not your average contact center! We take your success seriously! Our team has created a clear & dedicated training program that enables you to perfect your skills & become a universal agent. Our program is built in layers for your career growth, we want you to own it!

You’re a great fit for this role if you are a motivated team player with a positive attitude, are tenacious and able to think critically through solutions, you have an empathetic nature, and believe that 80% of success is showing up.

If you enjoy working in a fast-paced environment, pushing yourself to always improve and serving customers come join our exciting team!

Essential Responsibilities

• As a Customer Care Specialist I you will provide customer service to rental car customers by addressing general inquiries pertaining to tolls. You will provide information or guidance to rental car customers using a positive, empathetic and professional approach
• Use appropriate tools and resources to reach a complete and accurate resolution focusing on one call resolution
• Develop and maintain product, process and technical knowledge related to toll services
• Exhibit effective verbal and interpersonal communication skills tailored to the audience
• Meet the performance goals established for the position in the areas of efficiency, schedule adherence, quality, customer satisfaction and attendance
• Other duties as assigned

What you'll gain:

• Competitive compensation.
• Comprehensive benefits and perks, including full Medical, Dental, Vision, 401k, PTO, Sick Time, Tuition Reimbursement, Paid Holidays.
• The opportunity to grow and develop, with clear paths for long-term career growth and mobility.
• The ability to make a noticeable difference, and impact and improve lives.

What you'll need:

• High School Diploma or GED equivalent
• 6 months+ customer service experience (call-center preferred).
• Proficient computer skills with the ability to navigate efficiently between applications, including Microsoft Office
• Passion for working in a team and being collaborative, but able to work independently.
• Outstanding interpersonal skills, strong work ethic, and self-motivated, with excellent communication skills and able to speak authentically.
• Flexibility to work any shift. Current hours of operation are between the hours of 9:00AM to 5:30PM EST time M-F.
• Bi-lingual (Spanish) is a plus

Position Overview

The Court Support Specialist is responsible for effectively communicating with internal and external customers on all matters related to court evidence packages. This position will involve timely response and supply requested packages in the agreed-upon format for all requests for Court Evidence Packages received via e-mail. Additionally, this position will oversee the resolution and/or tracking of reported issues while ensuring a timely resolution. An ideal candidate demonstrates the ability to manage priorities effectively to meet customer and departmental expectations.

Essential Responsibilities:

• Evaluate and process high volumes of customer requests in accordance with applicable business rules and statutes.
• Become intimately familiar with the business rules for each customer and deliver timely and accurate service.
• Provide exceptional customer service.
• Process internal requests from operational or support teams as required.
• Adhere to assigned service levels.
• Uses rigorous logic and methods to solve difficult problems with effective solutions.
• Other duties as assigned.

Qualifications:

• High School Diploma or Equivalent
• Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel)
• Able to type a minimum of 40 Word Per Minimum and exhibit a data entry skill set.
• Strong communication, both verbal and written
• 1+ years of data entry experience required
• Demonstrated ability to work and problem solve independently as well as recognize when to escalate issues
• Make sound decisions and accept/act upon constructive feedback
• Adhere to professional behavioral expectations and the ability to work well with different groups and departments
• Must be able to communicate effectively in the English language.
• Capable of reviewing data and/or images on a computer monitor for extended periods (typically 8 hours shifts)

Position Overview

The Court Support Specialist is responsible for effectively communicating with internal and external customers on all matters related to court evidence packages. This position will involve timely response and supply requested packages in the agreed-upon format for all requests for Court Evidence Packages received via e-mail. Additionally, this position will oversee the resolution and/or tracking of reported issues while ensuring a timely resolution. An ideal candidate demonstrates the ability to manage priorities effectively to meet customer and departmental expectations.

Essential Responsibilities:

• Evaluate and process high volumes of customer requests in accordance with applicable business rules and statutes.
• Become intimately familiar with the business rules for each customer and deliver timely and accurate service.
• Provide exceptional customer service.
• Process internal requests from operational or support teams as required.
• Adhere to assigned service levels.
• Uses rigorous logic and methods to solve difficult problems with effective solutions.
• Other duties as assigned.

Qualifications:

• High School Diploma or Equivalent
• Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel)
• Able to type a minimum of 40 Word Per Minimum and exhibit a data entry skill set.
• Strong communication, both verbal and written
• 1+ years of data entry experience required
• Demonstrated ability to work and problem solve independently as well as recognize when to escalate issues
• Make sound decisions and accept/act upon constructive feedback
• Adhere to professional behavioral expectations and the ability to work well with different groups and departments
• Must be able to communicate effectively in the English language.
• Capable of reviewing data and/or images on a computer monitor for extended periods (typically 8 hours shifts)

As a Client Success Manager you will be responsible for providing an excellent experience for our clients by anticipating and resolving challenges or issues in a manner that exceeds expectations. The successful candidate is energized by making clients happy and driven to create success in challenging situations through relationship building, creative problem solving, communication, and persistence.

What you'll do

• Maintain excellent professional relationships with clients and be actively involved in providing a positive customer service
• Formulate long term client partnerships that deliver both financial and operational benefits for both organizations
• Lead recurring client meetings and ensure that all follow-up items are addressed
• Effectively interact with clients on regular and ad hoc basis
• Build and develop revenue streams within our existing client base
• Collaborate with other departments to resolve service delivery issues impacting contractual obligations
• Maintain a detailed understanding of how products are configured for clients and understand cross-service system logic and functionality
• Serve as primary point of contact for all client communication and oversight; own overall client satisfaction and proactively identify opportunities and work with management to optimize, retain and upsell business
• Understand and maintain client health with respect to AR balance, account reconciliation, overdue revenue recovery, and invoice accuracy
• Effectively communicate in a fast-paced, team-oriented environment with shifting priorities introduced through many mediums
• Efficiently manage time and deadlines while balancing multiple priorities internally and externally
• Oversee project campaign execution to ensure all requirements are met; document and measure project progress and communicate effectively both internally and externally
• Review and approve the release of software changes and participate in UAT testing
• Educate and guide new and existing clients on industry best practices
• Onboard new clients or new products and proactively address areas where improvement is needed
• Monitor and analyze client performance, recognize anomalies and raise awareness to management
• Think critically, develop potential solutions, and effectively communicate to impacted parties
• Very strong working knowledge of entire Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
• Review and deliver monthly settlement files and reporting to the client

What we're looking for

• Bachelor's degree preferred, or an equivalent combination of education, training and experience is required.
• 3-5 years' experience in a customer-facing environment, account management or similar role.
• Must be detail-oriented with the ability to multi-task in a fast-paced environment.
• Excellent written and verbal communication skills are required.
• Very strong working knowledge of entire Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
• Experience with basic SQL queries
• Experienced in compiling, documenting, and communicating client requirements to internal stakeholders.
• Thrives in a dynamic, fast-paced, high-growth work environment.
• Excellent organizational, analytical and negotiation skills.
• Excellent problem solver; ability to define problems, collect data, establish facts and draw valid conclusions.
• Must be able to work on your own as an individual contributor and be able to work with a team.
• Ability to prioritize and reprioritize and keep stakeholders updated with expectations.
• Must be enthusiastic, action-oriented, capable of independently solving complex workflow problems, and able to communicate clearly and effectively to internal and external stakeholders.

Who we are...

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. 

Culture 

Verra Mobility Corporation is a rapidly-growing, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values—Do What’s Right, Lead with Grace, Win Together, and Own It—in everything it does for its customers and team members. The company seeks to grow aggressively, both organically and through acquisition, to continue to be the undisputed market leader with these five core competencies: bias for action, customer focus, teamwork, drive for results, and commitment to excellence.

Position Overview:

The Strategic Account Executive is responsible for generating new business for Verra Mobility and growing the company’s sales pipeline. The ability to create territory plans, leverage partnerships and relationships with peers and consultants while building on already established relationships is essential. The Strategic Account Executive will work to win and close new logo contracts, as well as win expansion opportunities at existing accounts in their territory.  The position will also be responsible for developing their sales funnel to generate new demand for Verra Mobility solutions.  Perseverance, follow-up, and relationship building are important, as is multitasking, because multiple opportunities need to be cultivated simultaneously. An effective Strategic  Account Executive for Verra Mobility will have the ability to help the customer develop an understanding of how our products will enhance safety/mobility in their community.

What You'll Do

• Navigate complex government procurement processes, including selling large‑scale programs to state and local governments and partnering effectively with lobbyists
• Identify, qualify, and pursue high‑value sales opportunities through proactive prospecting and pipeline generation
• Own the end‑to‑end procurement process, including setting expectations, aligning stakeholders, and driving deals forward
• Build and maintain strong client relationships through onsite visits and ongoing engagement
• Communicate clearly and consistently with senior leadership, leveraging CRM tools for visibility and reporting
• Develop and contribute to compelling sales narratives and key messaging for proposals and RFP responses
• Close long‑term revenue agreements across both new customer acquisition and account expansion
• Confidently engage and build relationships with public‑sector leaders, including Mayors, City Council members, City Managers, and school district leadership
• Design and execute effective market strategies tailored to your assigned territory
• Maintain accurate and timely sales reporting in accordance with company documentation and CRM requirements
• Support the development of sales collateral and represent the company at industry conferences, exhibitions, and trade events
• Utilize registered owner and vehicle data to support sales and market development effort

What You'll Need

• Bachelors degree or equivalent working experience in a strategic sales role
• Minimum 8+ years SaaS / solution selling
• Government / Public Sector experience preferred
• Consistent performance to sales quota
• Team player with an appropriate sense of urgency
• Strong oral and written communication skills
• Deep facilitation, problem solving, consensus building and issue resolution skills
• Required to travel independently locally and / or regionally.
• Successful completion of NLET fingerprinting background check

Position Overview:

We are seeking a skilled and collaborative Sr. Scrum Master to join our team and lead agile delivery for one or more cross-functional teams supporting our Commercial Services business line. In this role, you will be responsible for facilitating Scrum ceremonies, removing blockers, and fostering a culture of continuous improvement, ownership, and transparency. You’ll work closely with program management, product owners, engineers, and other stakeholders to ensure timely and high-quality delivery of business outcomes.

Our ideal candidate is someone who exhibits a high degree of ownership and results orientation, an aptitude for driving change, and enjoys working in a highly collaborative geographically diverse agile environment. You will use your servant leadership capabilities and mindset to help empower, energize, and motivate the teams in our organization.  This role is situated in a center of excellence structure within the Verra Mobility Program Management Office.

Essential Responsibilities:

• Serve as Scrum Master for multiple agile teams, influencing successful delivery of large impact and/or cross-functional initiatives.
• CS enterprise release management and sprint delivery metrics
• Facilitate key ceremonies: sprint planning, daily stand-ups, backlog refinement, reviews, and retrospectives
• Help teams continuously improve by identifying and addressing process inefficiencies. Serving as the Lean-Agile champion and change agent to their aligned program or value stream.
• Protect the team from distractions and ensure a healthy, productive environment
• Collaboration with Product Owners on backlog management and priority alignment
• Track and report out on delivery metrics (velocity, burndown, etc.) to help teams optimize performance
• Remove roadblocks and serve as a point of escalation for delivery challenges
• Coordinate with other Scrum Masters and stakeholders to ensure alignment across teams
• Subject matter expert for agile/lean/scrum practices. Apply and implement effective scaling methodologies, processes, and tools
• Define, create, and manage agile performance metrics across the portfolio for the organization through dashboards, reports, etc.
• Keep abreast and share agile/scrum best practices. Educate, train, and share with organizations, documenting best practices and implementing standard work.

Required Qualifications:

• Certified Scrum Master with at least 8+ years of hands-on experience.
• Hands-on experience in Azure DevOps, including advanced dashboard and metric capabilities
• Proven experience in setting up and operating in scaled and distributed environments.
• Excellent communication skills with proven ability to interact with both clients and application end-users, internal and external stakeholders.
• Proven experience in operating in an environment that supports the combination of project management, product management, and DevOps.
• Proven experience in creating high-performing agile teams.

Additional desired qualifications:

• Experience succeeding in leading Agile transformations, knowledge in SAFe.

• Experience operating within or supporting a product operating model framework of delivery
• Industry relevant experience in transportation, tolling, violations, or payments

Position Overview

Verra Mobility is seeking a dynamic and experienced Program Manager to lead the strategic delivery of several high-impact, innovative software programs aligned to Verra Mobility’s T2  business. These critical initiatives involve the development of new software platforms as well as feature expansion of existing platforms and customers on existing technology. The ideal candidate will possess strong technical acumen, strategic thinking, and a proven track record of driving complex programs across cross-functional teams in fast-paced environments.  This role is situated in a center of excellence structure within the Verra Mobility Program Management Office.

Essential Responsibilities

• Program Leadership & Execution
• Lead the overall program planning, execution, governance, and delivery of a transformative software platform.
• Define and drive program roadmaps, aligning milestones across engineering, product, client services, and executive leadership.
• Oversee multiple concurrent workstreams including platform development, integration, quality assurance, and client onboarding/migration.
• Stakeholder Management
• Act as the primary point of contact for internal and external stakeholders, providing transparent updates on scope, status, risk, and milestones.
• Engage with key client implementation managers to plan and manage migrations, ensuring minimal disruption and high satisfaction.
• Risk & Issue Management
• Proactively identify risks, issues, and dependencies across the program lifecycle and implement mitigation strategies.
• Maintain high levels of accountability and urgency in resolving roadblocks.
• Cross-Functional Coordination
• Collaborate with product managers, architects, developers, QA, operations, and client support teams to ensure cohesive delivery.
• Champion agile practices and continuous improvement across program delivery teams.
• Reporting & Metrics
• Develop and deliver executive-level reporting on program health, performance metrics, and outcomes.
• Track KPIs to evaluate and improve program effectiveness and delivery consistency.
• Standards & Governance
• Champion PMO best practices and standards; role modeling best in class program management practices
• Identify and drive repeatable, scalable approaches for consistent delivery utilizing continuous improvement methodologies such as kaizen, structured problem solving, value stream mapping.

Required Qualifications

• 8+ years of progressive program/project management experience

• Proven success in leading large-scale software platform initiatives involving new development and legacy system migrations.
• Exceptional stakeholder engagement and communication skills, including executive-level reporting.
• Strong understanding of software development lifecycles, including agile, scrum, and scaled agile methodologies.

• Bachelor’s degree in Computer Science, Engineering, Business, or related field; PMP, PgMP, or Agile certifications are preferred.

• Experience managing vendor relationships and contract negotiations is a plus.
• Demonstrated ability to influence and lead in a matrixed organization.
• Strategic thinker with an eye for operational excellence and continuous improvement.

Desired Qualifications

• Familiarity with or certification in lean, six sigma, process improvement methodologies strongly
• Familiarity with cloud platforms, data migration strategies, and system integration patterns.
• Experience working in regulated industries (e.g., transportation, healthcare, finance) is an asset.
• Experience operating within or supporting a product operating model framework of delivery

Overview

We are seeking a collaborative and hands-on Agile Center of Excellence (CoE) Manager to help scale and strengthen Agile practices across our product and engineering organization. This role plays a key part in enabling our product operating model—how we organize around empowered, cross-functional teams to deliver continuous customer value.

Reporting to the Head of PMO, this role will work in close partnership with the PMO to ensure alignment between Agile ways of working and enterprise planning, governance, and execution. The ideal candidate will be equally comfortable coaching teams, influencing leaders, and building a high-performing team of Agile practitioners.  The Agile CoE Leader partners closely with Product, Engineering, Design, and Business stakeholders to embed a high-performing, outcome-driven culture rooted in modern Agile, Lean, and DevOps principles.

Key Responsibilities

Agile Strategy & Ways of Working

• Support the evolution of Agile practices aligned to the organization’s product operating model and business goals.
• Promote a focus on outcomes, customer value, and flow over rigid adherence to ceremonies.
• Help teams adopt and mature Agile practices (Scrum, Kanban, or hybrid approaches) appropriate to their context.

Center of Excellence Leadership

• Contribute to building and sustaining the Agile CoE, including defining standards, playbooks, and best practices.
• Partner with Agile Coaches and Scrum Masters to ensure consistency and quality across teams.
• Act as a go-to resource for Agile guidance across the organization.

People Leadership & Talent Development

• Directly manage a team of Scrum Masters, including a mix of full-time employees and contractors.
• Recruit, onboard, and retain high-quality Agile talent to build a strong and scalable team.
• Set clear expectations, provide ongoing coaching, and support career development for team members.
• Establish a high-performance culture focused on accountability, continuous improvement, and collaboration.
• Evaluate team performance and ensure effective deployment of Scrum Masters across teams and initiatives.

PMO Partnership & Integrated Delivery

• Work seamlessly with the PMO office to align Agile practices with portfolio planning, governance, and reporting needs.
• Help bridge Agile delivery with traditional program and project management approaches where needed.
• Co-develop integrated strategies with the PMO to improve visibility, prioritization, and execution across initiatives.
• Ensure Agile practices complement, rather than conflict with, enterprise delivery frameworks.

Coaching & Capability Development

• Coach product managers, engineering leaders, Scrum Masters, and teams on Agile principles and product-centric ways of working.
• Support training and development programs to build Agile and product mindset capabilities.
• Mentor Scrum Masters and team-level roles to drive continuous improvement and consistency.

Delivery Excellence & Metrics

• Help define and track meaningful delivery metrics (e.g., cycle time, throughput, predictability, outcomes).
• Partner with teams and PMO stakeholders to improve transparency and data-driven decision-making.
• Identify opportunities to improve flow and reduce delivery bottlenecks.

Operating Model Enablement

• Reinforce adoption of the product operating model, including empowered teams, clear ownership, and iterative delivery.
• Partner with Product and Engineering to align team structures, planning cadences, and ways of working.
• Support continuous refinement of how work is prioritized, planned, and delivered.

Tooling & Enablement

• Support Agile tooling (e.g., Jira, ADO) to enable effective planning, tracking, and reporting.
• Help standardize practices where beneficial while preserving team autonomy.

Qualifications

Required

• 5–8 years of experience in software delivery, with strong hands-on Agile experience.
• Experience working in Agile environments within software or SaaS organizations.
• 3+ years of prior experience managing or leading Scrum Masters, Agile Coaches, or similar roles.
• Demonstrated ability to collaborate with PMOs or similar governance functions.
• Strong understanding of Agile frameworks (Scrum, Kanban) and product-centric delivery.
• Experience coaching teams and influencing ways of working.
• Familiarity with integrating Agile practices into portfolio planning and governance structures.
• Exposure to DevOps and modern software delivery practices.

Preferred

• Experience operating within or supporting a product operating model framework of delivery
• Agile certifications (e.g., CSM, ICP-ACC) are a plus.

Key Competencies

• Strong people leadership and talent development capabilities
• Collaboration and partnership mindset, especially with PMO functions
• Ability to balance structure and flexibility in delivery approaches
• Systems thinking and problem-solving
• Influencing without authority
• Clear communication across technical and non-technical stakeholders
• Focus on outcomes, continuous improvement, and team effectiveness

Position Overview:

We are seeking a skilled and collaborative Scrum Master to join our team and lead agile delivery for multiple cross-functional teams in our T2 business unit. In this role, you will be responsible for facilitating Scrum ceremonies, removing blockers, and fostering a culture of continuous improvement, ownership, and transparency. You’ll work closely with program management, product owners, engineers, and other stakeholders to ensure timely and high-quality delivery of business outcomes.

Our ideal candidate is someone who exhibits a high degree of ownership and results orientation, an aptitude for driving change, and enjoys working in a highly collaborative geographically diverse agile environment. You will use your servant leadership capabilities and mindset to help empower, energize, and motivate the teams in our organization.  This role is situated in a center of excellence structure within the Verra Mobility Program Management Office.

Essential Responsibilities:

• Serve as Scrum Master for one or more agile teams, influencing successful delivery of large impact and/or cross-functional initiatives.
• Facilitate key ceremonies: sprint planning, daily stand-ups, backlog refinement, reviews, and retrospectives
• Help teams continuously improve by identifying and addressing process inefficiencies. Serving as the Lean-Agile champion and change agent to their aligned program or value stream.
• Protect the team from distractions and ensure a healthy, productive environment
• Collaboration with Product Owners on backlog management and priority alignment
• Track and report out on delivery metrics (velocity, burndown, etc.) to help teams optimize performance
• Remove roadblocks and serve as a point of escalation for delivery challenges
• Coordinate with other Scrum Masters and stakeholders to ensure alignment across teams
• Subject matter expert for agile/lean/scrum practices. Apply and implement effective scaling methodologies, processes, and tools
• Define, create, and manage agile performance metrics across the portfolio for the organization through dashboards, reports, etc.
• Keep abreast and share agile/scrum best practices. Educate, train, and share with organizations, documenting best practices and implementing standard work.

Required Qualifications:

• Certified Scrum Master with at least 4 years of hands-on experience.
• Hands-on experience with advanced skills in Jira tool set, including creating dashboards, metrics
• Proven track record of setting up and operating in scaled and distributed environments.
• Excellent communication skills with proven ability to interact with both clients and application end-users, internal and external stakeholders.
• Proven experience in creating high-performing agile teams.

Additional desired qualifications:

• Experience succeeding in Agile transformations, knowledge in SAFe.

• Experience operating within or supporting a product operating model framework of delivery

Position Overview

This role will be involved in the software development process as well as management activities.

Essential Responsibilities

Qualifications

Position Overview: 

The Senior Network Engineer (Load Balancing) will be responsible for the design, implementation, and optimization of enterprise-grade load balancing and traffic management solutions across on-prem and cloud environments. This role is critical to ensuring application availability, performance, and scalability. The ideal candidate brings strong hands-on experience with L4–L7 technologies, a performance-first mindset, and the ability to operate in complex, mission-critical environments. 

The ideal candidate combines deep technical expertise with business acumen, ensuring that technology strategies align with organizational goals while delivering scalable, secure, and resilient solutions. 

Key Responsibilities 

Architecture & Design 

• Engineer, deploy, and manage load balancing solutions (L4–L7) to support high-availability applications and services  
• Design and implement traffic management strategies including SSL offload, content switching, GSLB, and application acceleration  
• Configure and support platforms such as F5 BIG-IP (LTM/GTM), Citrix ADC (NetScaler), A10, or cloud-native load balancers  
• Optimize application performance through tuning of persistence profiles, health monitors, iRules/policies, and traffic steering logic  
• Lead efforts in capacity planning, failover design, and disaster recovery for application delivery infrastructure  
• Troubleshoot complex network and application performance issues across multi-tier environments  
• Partner with application, DevOps, and security teams to ensure seamless integration and delivery of services  
• Implement and maintain secure traffic flows, including WAF integration, TLS best practices, and DDoS mitigation strategies  
• Automate load balancer provisioning and configuration using tools such as Ansible, Terraform, or vendor APIs  
• Develop and maintain documentation, standards, and runbooks for traffic engineering and load balancing practices  

Technical Leadership 

• Serve as an enterprise-wide authority on technology standards, patterns, and best practices. 
• Guide best practices adoption, modernization, and migration initiatives across business units. 
• Provide governance for solution design, ensuring compliance, security, and performance objectives are met. 
• Mentor engineers and junior architects, fostering a culture of technical excellence. 

Implementation & Optimization 

• Lead proof-of-concepts (POCs), solution prototyping, and production deployments. 
• Collaborate with DevOps teams to implement CI/CD, automation, and infrastructure as code (Terraform, Ansible, Azure DevOps) as needed. 
• Continuously evaluate emerging technologies and recommend adoption strategies. 

Stakeholder Engagement 

• Partner with business leaders to translate requirements into actionable technology roadmaps. 
• Produce architectural diagrams, technical documentation, and executive presentations. 
• Act as a trusted advisor to stakeholders on the value and impact of proposed solutions. 

Qualifications 

• 7+ years of experience in network engineering with a strong focus on load balancing and application delivery  
• Deep expertise in L4–L7 networking concepts, including HTTP/S, TCP optimization, persistence, and SSL/TLS  
• Hands-on experience with platforms such as F5 BIG-IP (LTM, GTM/DNS), Citrix ADC, A10, or similar  
• Strong understanding of DNS, GSLB, and global traffic distribution strategies  
• Experience with cloud load balancing in AWS (ALB/NLB), Azure (Application Gateway/Front Door), or GCP  
• Familiarity with web application security concepts including WAF, OWASP Top 10, and zero-trust principles  
• Scripting/automation experience (Python, Bash, or similar) and infrastructure-as-code tools  
• Solid understanding of routing and switching (BGP, OSPF, VLANs, etc.)  
• Strong troubleshooting skills with packet captures, logs, and performance metrics  
• Excellent communication skills and ability to work cross-functionally  
• Must be locally located and comfortable working a 3 days in office hybrid model and 2 days remote

Soft Skills 

• Excellent communication and executive presentation abilities. 
• Strong problem-solving and analytical thinking. 
• Ability to balance long-term strategy with hands-on execution. 
• Entrepreneurial and Collaborative mindset  
• Leadership skills to influence cross-functional teams. 

Position Overview: 

The Senior Network Engineer (Load Balancing) will be responsible for the design, implementation, and optimization of enterprise-grade load balancing and traffic management solutions across on-prem and cloud environments. This role is critical to ensuring application availability, performance, and scalability. The ideal candidate brings strong hands-on experience with L4–L7 technologies, a performance-first mindset, and the ability to operate in complex, mission-critical environments. 

The ideal candidate combines deep technical expertise with business acumen, ensuring that technology strategies align with organizational goals while delivering scalable, secure, and resilient solutions. 

Key Responsibilities 

Architecture & Design 

• Engineer, deploy, and manage load balancing solutions (L4–L7) to support high-availability applications and services  
• Design and implement traffic management strategies including SSL offload, content switching, GSLB, and application acceleration  
• Configure and support platforms such as F5 BIG-IP (LTM/GTM), Citrix ADC (NetScaler), A10, or cloud-native load balancers  
• Optimize application performance through tuning of persistence profiles, health monitors, iRules/policies, and traffic steering logic  
• Lead efforts in capacity planning, failover design, and disaster recovery for application delivery infrastructure  
• Troubleshoot complex network and application performance issues across multi-tier environments  
• Partner with application, DevOps, and security teams to ensure seamless integration and delivery of services  
• Implement and maintain secure traffic flows, including WAF integration, TLS best practices, and DDoS mitigation strategies  
• Automate load balancer provisioning and configuration using tools such as Ansible, Terraform, or vendor APIs  
• Develop and maintain documentation, standards, and runbooks for traffic engineering and load balancing practices  

Technical Leadership 

• Serve as an enterprise-wide authority on technology standards, patterns, and best practices. 
• Guide best practices adoption, modernization, and migration initiatives across business units. 
• Provide governance for solution design, ensuring compliance, security, and performance objectives are met. 
• Mentor engineers and junior architects, fostering a culture of technical excellence. 

Implementation & Optimization 

• Lead proof-of-concepts (POCs), solution prototyping, and production deployments. 
• Collaborate with DevOps teams to implement CI/CD, automation, and infrastructure as code (Terraform, Ansible, Azure DevOps) as needed. 
• Continuously evaluate emerging technologies and recommend adoption strategies. 

Stakeholder Engagement 

• Partner with business leaders to translate requirements into actionable technology roadmaps. 
• Produce architectural diagrams, technical documentation, and executive presentations. 
• Act as a trusted advisor to stakeholders on the value and impact of proposed solutions. 

Qualifications 

• 7+ years of experience in network engineering with a strong focus on load balancing and application delivery  
• Deep expertise in L4–L7 networking concepts, including HTTP/S, TCP optimization, persistence, and SSL/TLS  
• Hands-on experience with platforms such as F5 BIG-IP (LTM, GTM/DNS), Citrix ADC, A10, or similar  
• Strong understanding of DNS, GSLB, and global traffic distribution strategies  
• Experience with cloud load balancing in AWS (ALB/NLB), Azure (Application Gateway/Front Door), or GCP  
• Familiarity with web application security concepts including WAF, OWASP Top 10, and zero-trust principles  
• Scripting/automation experience (Python, Bash, or similar) and infrastructure-as-code tools  
• Solid understanding of routing and switching (BGP, OSPF, VLANs, etc.)  
• Strong troubleshooting skills with packet captures, logs, and performance metrics  
• Excellent communication skills and ability to work cross-functionally  
• Must be locally located and comfortable working a 3 days in office hybrid model and 2 days remote

Soft Skills 

• Excellent communication and executive presentation abilities. 
• Strong problem-solving and analytical thinking. 
• Ability to balance long-term strategy with hands-on execution. 
• Entrepreneurial and Collaborative mindset  
• Leadership skills to influence cross-functional teams. 

Position Overview: 

We are currently recruiting for a Processing Specialist II in our Mesa Arizona Headquarters. This position will require strong attention to detail, a high level of quality and accuracy, and time management skills. This position will review systematically flagged data fields, perform various auditing tasks, and perform research on vehicle related violations in a high-volume processing environment. 

Essential Responsibilities:

• Audit Source documents against keyed data for quality assurance 
• Provide clear Feedback to data entry agents in a professional and positive manor 
• Review systematically flagged data and determine proper handling of records 
• Provide processing instruction to data entry agents 
• Assist with special projects for mailroom/data entry from leadership on an as-needed basis 
• Other duties as assigned 

Qualifications: 

• High School Diploma or equivalent 
• Previous experience in an office environment performing administrative duties including inbound mail processing, auditing or review, outbound mail processing, data entry, quality control, and/or related administrative duties 
• Strong PC skills including basic proficiency in Word and Excel 
• Ability to use various equipment including computers, copier, scanner, and mail opening machine 
• Ability to navigate through internet-based system screens 
• Strong attention to detail and quality driven 
• The ability to problem solve using analytical thinking 
• Excellent written and verbal communication skills 
• Exceptional aptitude and flexibility towards serving and assisting others 
• Able to recognize problems and escalate to the appropriate team member for resolution 

Verra Mobility is a global leader in smart mobility. We develop technology-driven solutions to make transportation safer and more convenient worldwide. We work with police departments and municipalities across North America, the Asia Pacific and Europe to install safety cameras, including red-light, speed, and school bus stop arm cameras. We manage tolling transactions and violations for the world's largest commercial fleets and rental car companies, serving over 8.5 million vehicles whilst, via our proprietary connected systems, are processing nearly 165 million transactions each year for more than 50 tolling authorities.

We are seeking an experienced Information Security Analyst – Security Ops & Risk to strengthen our information security capability across Australia and the broader international business.

This is a permanent, full-time and hybrid role, working from home and our National Head Office, South Melbourne.

The role: 

This hands-on role suits someone with strong security operations experience who can operate independently as a key security resource in the business. You will take ownership of security monitoring, vulnerability management, incident response, control improvement and security reporting.

Beyond SOC monitoring, you will investigate security events, coordinate remediation, improve processes, support audits and work with technology, operations and corporate teams to manage security risk in a regulated environment.

As an Information Security Analyst at Verra Mobility you will work on:

• Monitor, triage and investigate security alerts across SIEM, EDR, network and cloud environments.
• Coordinate security incidents, including investigation, escalation, documentation, containment and post-incident review.
• Own vulnerability management activities, including scanning, prioritisation, remediation tracking and reporting.
• Review security controls across cloud, endpoint, network and application environments.
• Support penetration testing, external assessments and remediation planning.
• Improve detection, response and reporting capability across security tools and processes.
• Maintain security documentation, incident reports, risk records and audit evidence.
• Partner with IT, engineering, operations and external vendors to reduce security risk.
• Support compliance, governance and audit activities across a regulated technology environment.
• Contribute to the maturity of security practices, processes, standards and controls

Technical Skills

• SIEM, EDR, IDS/IPS, vulnerability scanning and incident response tools.
• Cloud security exposure across AWS, Azure or similar environments.
• Understanding of IOCs, MITRE ATT&CK, phishing, malware and common attack techniques.
• Familiarity with security frameworks such as Essential Eight, ISO 27001, NIST CSF or similar.

Who are you?

You are an experienced security operations professional who can operate independently as a trusted security resource in the business. You bring hands-on experience across security monitoring, incident response, vulnerability management and control improvement, with the judgement to investigate issues, coordinate remediation and manage risk in a regulated environment.

You are accountable, analytical and calm under pressure, with clear communication skills and the confidence to work effectively with technical and non-technical stakeholders.

To apply, click below, submit your resume and a cover letter detailing your suitability for the role. We look forward to your application!

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity.  First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live.

Position Overview:

The Office Manager serves as a key operational partner for NYC Operations, responsible for the day‑to‑day management and coordination of office functions and administrative services. Reporting to the Manager, Operations, this role supports effective business operations through office and facilities management, meeting and event coordination, travel arrangements, and general administrative and communication support. The Office Manager plays a critical role in ensuring a well‑organized, efficient, and professional office environment that supports employees and operational priorities. 

Responsibilities:  

• Operate under the general direction of the Manager, Event Processing, supporting the effective functioning of the NYC Manhattan Office and, as needed, supervising other staff or external service providers. 

• Oversee daily office operations to ensure a well‑maintained, organized, and efficient work environment, proactively addressing operational and facilities‑related needs. 

• Manage office and facilities services, including utilities, maintenance requests, space functionality, and coordination with building management and service providers. 

• Liaise with vendors and contractors to ensure cost‑effective procurement of office‑related goods and services. 

• Manage office refurbishments, space improvements, and facilities projects by coordinating with contractors and internal stakeholders. 

• Maintain and update office seating plans to align with business needs, staffing changes, and operational requirements. 

• Ensure office supplies, equipment, and shared resources are adequately stocked, maintained, and replaced as needed. 

• Coordinate meeting logistics, office events, and onsite activities, including room setup, vendor coordination, and scheduling support. 

• Support operational and administrative needs of NYC Operations and the broader leadership team as required, with a focus on business continuity and office efficiency. 

• Provide limited administrative support related to MWBE NYC operations, including contractual NYC MWBE subcontractor reporting. 

• Assist with onboarding new employees by coordinating workspace setup, system access coordination, and office orientation. 

• Serve as a primary point of contact for internal stakeholders regarding office operations, facilities, and administrative inquiries. 

• Support internal communications related to office updates, facilities notices, and operational announcements. 

• Process invoices, purchase orders, and expense documentation related to office operations, ensuring accurate record‑keeping and timely submission. 

• Partner with Finance to track and manage office‑related budgets and expenditures. 

• Maintain and update office records, procedures, and operational documentation to ensure consistency and compliance. 

• Perform general administrative and operational duties as needed to support the ongoing needs of the business. 

• Assume additional responsibilities as required to support office operations and organizational priorities. 

Safety Responsibilities: 

• Ensure compliance with Verra Mobility’s quality, environmental, and safety standards, and adhere to Safe Work Method Statements and Standard Operating Procedures. 

• Promote sustainability and workplace safety through collaboration and proactive reporting of concerns, hazards, incidents, and improvement opportunities. 

The above list is not an exhaustive list and may change from time-to-time based on business needs. 

You are: 

• Highly organised, capable of managing multiple tasks effectively, prioritising deadlines, and maintaining attention to detail in office operations and support. 

• Results-driven, taking ownership of responsibilities, ensuring timely and high-quality completion of administrative, financial, and office management tasks. 

• Adaptable and resilient, responding quickly to changing priorities, remaining calm and resourceful in handling unexpected challenges. 

• A strong collaborator, building strong relationships with executives, employees, and vendors while maintaining professionalism and confidentiality. 

• A problem solver, proactively identifying and resolving office-related challenges, using sound judgment to enhance efficiency. 

• Detail-oriented and compliant, able to adhere to company policies and procedures, ensuring accuracy in procurement, invoicing, and office administration. 

• Able to show initiative and drive improvement, proactively enhancing office operations and executive support, identifying opportunities to improve processes. 

• Be a collaborative, active and positive member of the NYC Operations team who operates in alignment with Verra Mobilities Values. 

• Handle confidential information with discretion and professionalism. 

Skills required: 

• High level of competency using MS Office Suite. 

• Experience collaborating with leadership and operations teams. 

• Exhibit foundational project support skills, including the ability to assist in project planning, scheduling, documentation, and coordination of project activities. 

Qualifications & Prerequisite Requirements: 

• Bachelor’s degree in Business Administration, Facilities Management, Operations, or a related field, or equivalent combination of education and experience. 

• 5+ years of progressively responsible experience in office management, facilities coordination, or operational administration. 

• Demonstrated experience managing office operations in a fast‑paced, multi‑stakeholder environment. 

• Experience working with vendors, contractors, and service providers, including contract coordination and issue resolution. 

• Strong knowledge of office operations, facilities services, space planning, and workplace logistics. 

• Proven ability to manage office supplies, utilities, refurbishments, seating plans, and workspace setup. 

• Experience coordinating office moves, renovations, or space optimization initiatives preferred. 

• Ability to proactively identify and resolve office and facilities issues to maintain business continuity. 

• Experience processing invoices, purchase orders, and office‑related expenses with a high degree of accuracy. 

• Ability to track office budgets and partner effectively with Finance on expenditure management. 

• Familiarity with procurement processes and cost‑effective sourcing of office goods and services. 

Who we are...

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. 

Culture 

We are a dynamic, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values - Do What’s Right, Choose Courage over Comfort, Win Together, and Own It - in everything it does for its customers and team members. The company seeks to grow, both organically and through acquisition, to continue to be the undisputed market leader with a bias for action, customer focus, teamwork, drive for results, and commitment to excellence.

Position Overview

The successful candidate will be a sleeves-rolled-up strategist and player-coach, bringing strong analytical capability, operational judgment, strong leadership skills, with the ability to spearhead and drive complex strategic initiatives across a matrixed organization.

The Transformation Leader will lead a small and very capable team with expansive influence across initiatives, operating as part of a high-impact Transformation Office responsible for driving enterprise-wide strategy and value creation.

Key Responsibilities
Transformation Strategy & Value Creation
Partner with the Chief Transformation Officer and executive leadership team to identify and
prioritize high-impact value creation opportunities across the enterprise.
Translate strategic opportunities into clearly defined initiatives, including:

• financial impact targets
• sound business cases
• cross-functional interdependencies
• implementation roadmap
• success metrics prioritization

Develop and maintain a value creation dashboard and overall program designed to deliver significant incremental financial impact over three years across cost optimization, revenue growth, and margin expansion/operational efficiency.

Continuously evaluate the transformation portfolio and refine priorities to maximize enterprise value.

Initiative Leadership & Execution

• Lead the design and execution of cross-functional transformation initiatives, working closely with
• Transformation Office team members, business and functional leaders, and initiative owners.

Responsibilities include:
• Structuring initiatives into clear workstreams and milestones
• Defining initiative charters and success metrics
• Scrutinizing priorities and progress
• Driving execution through disciplined project management
• Removing barriers and accelerating decision-making

Ensure initiatives deliver measurable financial and operational results, not just activity or recommendations.

Transformation Office Governance
Help establish and operate a best-in-class Transformation Office responsible for driving accountability and transparency across initiatives.
Key responsibilities include:
• Developing initiative tracking frameworks and dashboards
• Monitoring progress against financial targets
• Leading through influence to resolve conflicts and to remove barriers
• Preparing executive-level reporting
• Ensuring disciplined execution through structured governance and cadence
Implement and scale transformation tools and methodologies, including vmOS (Verra Mobility Operating System) where applicable.

Stakeholder Leadership
Partner closely with business and functional leaders to ensure strong ownership and execution of initiatives.
Influence leaders across the organization to:
• Align around transformation priorities
• Commit resources and leadership attention
• Drive execution within their teams
Communicate clearly and concisely with senior executives regarding:
• initiative progress
• risks and mitigation strategies
• financial impact

Operate as a trusted thought partner to leaders navigating change.

Financial Impact & Performance Measurement
Ensure every transformation initiative has clear financial impact metrics, including cost savings, revenue growth, margin improvement, capital efficiency, and process improvement.
Work closely with Finance to:
• validate initiative business cases
• track realized financial impact
• ensure benefits are sustainable and reflected in operating results
Drive a culture of value realization and accountability across all transformation initiatives.

Team Leadership
Lead and develop a small team of highly capable individuals within the Transformation Office.
Create a high-performance team culture focused on:
• analytical rigor
• structured problem solving
• ownership and accountability
• urgency and speed of execution
• bias for action
Mentor team members and help build long-term transformation capability within the organization.

Qualifications

• 8–12+ years of experience in strategy, transformation, complex program management, corporate development, or operational leadership
• Experience leading large-scale transformation or operational improvement programs
• Strong financial and analytical capability with experience building business cases and quantifying value
• Demonstrated ability to drive cross-functional initiatives in matrixed organizations
• Exceptional communication and executive presence
• Proven ability to drive results through influence

Preferred experience:

• Private equity portfolio operations
• Mergers & Acquisitions integration experience
• Experience in technology-enabled operations or infrastructure businesses
• Bachelor’s degree required; MBA or other advanced degree preferred.
  
  

Success Profile
The successful candidate will be:
Results-obsessed
Focused on delivering measurable financial outcomes, not just analysis or recommendations.
Structured problem solver
Able to break complex challenges into actionable workstreams.
Operator mindset
Comfortable moving between strategy, analysis, and hands-on execution.
Influential leader
Able to align senior stakeholders and drive change in a matrixed environment.
High ownership
Treats enterprise value creation as an urgent, personal responsibility.
Reporting Structure
The Transformation Leader reports to the Chief Transformation Officer. This position is the day-today leader of the Transformation Office.
Together, the Transformation team is responsible for identifying, prioritizing, and executing enterprise transformation initiatives.
The Transformation Leader partners closely with the executive leadership team and plays a central role in shaping the company’s strategic and operational agenda.

Position Overview

This position will handle information regarding motor vehicle title and registration processes.  The Processing Specialist I is administratively adept and organized with handling files and maintaining documents.  This position is responsible for the scanning and quality control of titling of all new and used cars. Knowledge of state tax and title requirements for various states is essential. A strong attention to detail is required.  This position will also be responsible for all aspects of select clients, to include OCR scanning, auditing, customer service, QC, fulfillment and other duties assigned.  Overtime may be required.

What you'll do

• Maintaining knowledge of DMV laws and regulations as related to vehicle titles.
• Ensure the company's title and registration work complies with all applicable state regulations.
• Prepare and verify necessary paperwork for submission to county tax office.
• Resolve any customer complaints in a friendly, courteous manner.
• Practice and promote teamwork at all times.
• Daily processing of title and registration transactions.
• Other duties as assigned by Office Manager

What we're looking for

• High School Diploma/GED
• Computer experience – MS EXCEL (a must)
• Excellent communication and interaction skills and telephone skills
• Proven ability to prioritize, organize, and perform within multiple work systems simultaneously.
• Must demonstrate reliability and dependability, including schedule adherence and attendance
• Strong interpersonal skills and ability to interact with varying personalities
• Strong communication and the ability to build genuine relationships and establish trust at all levels; exceptional interpersonal and rapport building skills, with a patient and empathetic attitude.
• Strong data entry experience.

Preferred Qualifications:

• Previous Title Clerk Experience
• Experience in MS WORD and RTS
• Previous high speed scanning 

Position Overview: 

 This leader is someone who exercises good judgment and makes sound business decisions and has a proven ability for leading a full-service team with multiple daily functions to oversee.  A successful candidate will have a strong leadership foundation and be a self-starter who independently and successfully manages inventory levels along with ever-changing customer business requirements.  The candidate must place great emphasis on high quality work paired with efficient production while also effectively fostering sustainable engagement.  It is essential that this leader has a true customer-centric mindset, mindful of internal and external customers.  The candidate should be able to assist Verra Mobility personnel with the development and maintenance of training materials that they will use to train incoming processors.

This Operations Supervisor will take direction from and collaborate closely with the Operations Manager of Event Processing within Verra Mobility’s Government Solutions division. 

Responsibilities:  

• Develops and motivates employees by means of strong communication, timely feedback, valuable coaching, and well-written and meaningful performance reviews.
• Manages day-to-day business operations by monitoring current inventory levels and future forecasts to ensure adequate staffing to meet or exceed customer-specific SLA requirements.
• Actively identifies ways to continually create a work environment where employees feel highly valued and engaged.
• Conducts regular 1-on-1 sessions with each employee while also regularly communicating with their team via ongoing staff meetings and/or team huddles.
• Works with leader and Human Resources to address any sensitive employee performance and/or behavior issues in a very timely manner.
• Tracking attendance and tardiness; provides progressive discipline for attendance, performance, and/or behavior issues.
• Develops and continually strengthens working relationships with other internal departments, customers, and third-party vendors.
• Serves as a change-agent in helping to implement process and/or organizational change efforts across the department.
• Independently engages in service recovery activities by addressing escalated customer issues either in person, over the phone, or via email communications.
• Develops and continually strengthens working relationships with other internal departments, customers, and third-party vendors.
• Manages day-to-day business operations by monitoring current inventory levels and future forecasts to ensure adequate staffing to meet or exceed customer-specific SLA requirements.
• Grows a strong understanding of the tasks and responsibilities of their direct reports and is capable of assisting in these tasks weekly, including but not limited to: Data Entry, Mailroom, and Evidence Package support.
• Perform other duties as assigned.

Required Experience:

• Bachelor’s degree required, or equivalent work experience.
• At least two years of supervisor experience, with a startup or experience building a team is a plus.
• Ability to develop and successfully engage with employees.
• Strong analytical, problem solving, and decision-making skills.
• Ability to maintain professionalism and to work well with others.
• Exceptional relationship building skills, both internal and external.
• Strong verbal and written communication skills.
• Quality driven with a strong attention to detail.
• Ability to prioritize, multi-task and meet all assigned deadlines.
• Strong computer skills using Microsoft Office (e.g., Word, PowerPoint, and especially Excel).
• Successful completion of the Nlets fingerprinting background assessment

Who we are...

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. 

Culture 

Verra Mobility Corporation is a dynamic, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values - Do What’s Right, Courage over Comfort, Win Together, and Own It - in everything it does for its customers and team members. The company seeks to grow, both organically and through acquisition, to continue to be the undisputed market leader with a bias for action, customer focus, teamwork, drive for results, and commitment to excellence.

Position Overview

The CLM & Contracts Administrator is a technology-focused contract operations role responsible for administering the Contract Lifecycle Management (CLM) / Contracts Management System (CMS) and supporting contract administration through analytics, reporting, documentation, compliance coordination, and process management.

This role partners closely with stakeholders to ensure contracts, data, and workflows are managed accurately, efficiently, and in alignment with established processes and templates.

Essential Responsibilities

CLM Administration & Data Management

• Serve as a primary administrator and power user of the CLM / Contracts Management System (CMS)
• Maintain and manage contract records, metadata, workflows, templates, and reporting within the CMS
• Ensure accuracy, completeness, and integrity of contract data throughout the contract lifecycle
• Run standard and ad-hoc reports related to contract status, renewals, compliance, and operational metrics
• Support system enhancements, testing, documentation, and continuous process improvements

Contract Documentation & Administrative Drafting Support

• Draft and edit contract-related documents using approved templates and guidance
• Draft, edit, and manage retention of written correspondence in accordance with company policies
• Coordinate document routing for review, approval, and execution

Contract Compliance & Governance Support

• Prepare Contract Compliance Documents (CCDs) and coordinate assignment to subject matter experts
• Create, submit, track, and manage Voting Surveys related to Global Conflict of Interest and Employee Due Diligence, as required by contract terms
• Provide internal and external audit support, including document collection, reporting, and status tracking
• Support compliance with contractual requirements, internal policies, and document retention standards

General Responsibilities

• Maintain and produce contract analytics, dashboards, and operational reports within the CLM / CMS
• Coordinate contract signature and approval cycles, including internal and external stakeholders
• Collaborate with cross-functional teams to ensure alignment on contractual requirements, documentation, and timelines
• Provide meeting coordination and administrative support, including scheduling meetings, preparing agendas, and tracking attendance and follow-ups
• Perform other duties as assigned in support of contract and legal operations, including assisting the VP, Contracts & Digital Transformation with administrative tasks.

Qualifications

• Bachelor’s degree or associate’s degree in business administration, law, or a related field preferred
• 3+ years of experience in contract administration, contract operations, or paralegal support
• Proven experience in a Contract Administrator or similar operational support role
• Basic understanding of contract management principles and best practices
• Strong attention to detail with the ability to review and manage complex legal documents
• Proficiency in Microsoft Office (Word, Excel, Outlook); experience with CLM / CMS tools strongly preferred
• Strong written and verbal communication skills with internal and external stakeholders
• Ability to obtain and maintain credentials to serve as a Notary Public for the department

Position Overview:

The Lead Customer Care Specialist is responsible for overseeing the daily operations of the Work Zone programs including: continuously monitoring customer queues to ensure timely responses and issue resolution. Analyze queue metrics to identify trends and areas of improvement. Maintain and enforce high standards of customer service across all interactions.  Address and resolve complex customer issues promptly and efficiently.

Duties and Responsibilities:

• Act as primary contact for escalated customer issues, providing clear and concise communication.
• Facilitate all communication between customers, team members, and other departments to ensure alignment and transparency.
•  Maintain comprehensive knowledge of all processes related to Work Zone programs.
•  Identify and implement solutions for any customer-related issues or complaints.
• Collaborate with relevant teams to develop and improve processes that impact customer experiences.
• Generate and analyze daily/ monthly reports ensuring accuracy and timely delivery.
•  Manage Call Center escalations, ensuring issues are addressed promptly and efficiently.
• Support Call Center operations, including monitoring calibrations, assisting with Call Center reporting, performance tracking and maintaining compliance with standards.
• Foster a collaborative team environment, encouraging team work and mutual support.
• Ensure alignment with Business Requirements (BRQ) and company standards. • Partner with the implementation team on projects related to customer processes and expectations.
• Additional tasks as assigned. 

Qualifications:

High School Diploma or Equivalent •

• Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel). 
• Excellent communication, both verbal and written. • Strong knowledge of customer service processes and best practices. 
• Demonstrated ability to solve complex problems and make decisions under pressure. 
• Strong analytical skills and attention to detail. • Make sound decisions and accept / act upon constructive feedback.
•  Adhere to professional behavioral expectations and the ability to work well with different groups and departments.
• Must be able to operate effectively and reliably in office and/or at home. 
• Drug Test, Background Check and Fingerprint are required.
• Capable of sitting or standing for extended periods will be a requirement.
•  Ability to work collaboratively in a team environment

Position Overview:

Verra Mobility is looking to hire an experienced full-stack engineer on our Connected Vehicle Services team. This position is expected to be a subject matter expert and senior engineer in the design, development, and delivery of Connected Fleet solutions. Working with clients, industry leaders, and government agencies to identify breakthrough opportunities to add business value and create new markets through state-of-the-art technologies and connected services and data. The right candidate is a technologist with an entrepreneurial mindset and is passionate about tackling some of the most meaningful problems in the transportation industry. 

Essential Responsibilities:  

A good candidate will have full-stack technical skills in service-driven applications and cloud offerings for the development and support of modern web and mobile applications.

• Develop high-quality software with an eye for design and usability
• Identify, prioritize, and execute tasks in the software development life cycle
• Actively participate in code reviews to ensure coding standards are enforced and adequate code coverage is maintained.
• Work with product teams, scrum teams, external, and internal groups
• Develop tools and applications by producing clean, efficient code
• Automate tasks through appropriate tools and scripting
• Review and debug code
• Perform validation and verification testing
• Document development phases and monitor systems

Qualifications:

• Computer Science/Information Technology/Engineering Bachelor’s degree or equivalent experience.
• Minimum 5 years of professional hands-on experience in software development
• Technical understanding of modern software development and cloud platforms
• Self-motivated, fast-moving, and autonomous
• Comfortable wearing multiple hats and adapting to changing situations
• Good communication skills, knowledge sharing, and collaboration.
• Experience working in team environments and with Agile project methodologies
• Experience with intelligent transportation systems, connected vehicles serices, telematics or similar IoT solutions is a plus (not a must, but nice to have!)

Technical Expertise

• Strong experience developing full-stack applications using AWS components (Amplify, Lambda, S3, Location Services, AppSync, API Gateway)
• Experience with NoSQL data stores such as (MongoDB, DocumentDB, Cosmos)
• Experienced with container services like Docker and Kubernetes
• Experienced with Front End development (React, TypeScript, JSON, Node.js, JavaScript, CSS)
• Experience in core server languages (Java, C#, Node.js)
• Strong background in API development, management, and other system integration practices
• Solid understanding of security practices including authentication and authorization services
• Knowledge of Machine learning, AI concepts, and Blockchain is a plus
• Experienced in Agile engineering practices; automated testing, continuous integration and deployment

Position Overview:

We’re looking for a Senior QA Automation Analyst who is passionate about building reliable software through automation-first testing. In this role, you’ll design, create, manage, execute, and automate test suites across web and mobile applications, partnering closely with product, design, and engineering. You’ll leverage Playwright and modern CI/CD practices in Azure DevOps/GitHub, with deployments and environments spanning AWS and Azure. We are initiating AI-assisted test automation on the team so experience in AI tools is a plus.  You’ll be part of a fast-paced, collaborative team driven by a startup mindset and focused on delivering innovative solutions.

What You’ll Do

• Design, build, and maintain automated test suites for web and mobile using Playwright (or alternatives like: Cypress or Puppeteer) and Appium (mobile), emphasizing reliability, maintainability, and speed.
• Create comprehensive test strategies (functional, regression, integration, end-to-end, cross-browser/device, accessibility, performance).
• Shift-left testing: Collaborate with developers on unit & API test strategies; participate in story grooming, acceptance criteria refinement, and testability reviews.
• Build CI/CD quality gates in Azure DevOps and/or GitHub Actions; integrate test results, flaky-test detection, and quality metrics dashboards.
• Manage test environments and data across AWS & Azure, including test fixtures, mocking, and service virtualization.
• Execute and triage automated and exploratory tests; isolate defects with clear repro steps, logs, video, and screenshots.
• Continuously improve UX quality: Validate usability, accessibility (WCAG), responsiveness, and visual consistency; partner with design for testable UI patterns.
• Contribute to standards: Coding style, page object models, fixtures, test data strategies, reliability practices, and documentation.
• Leverage modern tooling (e.g., BrowserStack/Sauce Labs) for cross-device coverage; use AI-assisted tools for generating test cases, locators, and flakiness analysis where appropriate.
• Metrics & reporting: Track and communicate coverage, defect leakage, mean time to detect/resolve (MTTD/MTTR), flaky-test rate, and release readiness.

Must-Have Qualifications

• 4 + years of QA/Quality Engineering experience focused on test automation.
• Strong hands-on experience with Playwright (TypeScript/JavaScript preferred) for web UI, API, and component testing.
• Solid experience with Azure DevOps (pipelines, test plans) and/or GitHub (Actions, pull request checks), including integrating automated tests into CI/CD.
• Practical knowledge of cloud environments: provisioning test environments, secrets management, and pipelines in AWS and Azure.
• Experience automating tests for mobile apps (at least one: Appium, Detox, Espresso, or XCTest).
• Proficiency with API testing (e.g., Playwright API, Postman/Newman, REST/GraphQL) and contract testing (e.g., Pact).
• Familiarity with cross-browser/device testing using BrowserStack or Sauce Labs.
• Strong debugging skills: network tab, HARs, logs, tracing, screenshots/videos, and root-cause analysis.
• Attention to UX: usability, visual consistency, and responsive behavior.
• Experience with agile practices (Scrum/Kanban), story refinement, acceptance criteria, and defect lifecycle.

Nice-to-Have / Preferred

• AI-assisted testing exposure (e.g., AI-generated test cases, locator resilience, self-healing tests, or ML-based flakiness detection).
• Performance testing (e.g., k6, Lighthouse, WebPageTest) and basic security testing familiarity (OWASP Top 10 awareness).
• Component-level testing (e.g., Playwright component testing, React Testing Library).
• Experience with observability/telemetry (CloudWatch, Application Insights), using logs/metrics/traces to drive quality.
• Basic scripting in Python/Node for test utilities; MongoDB and SQL for test data setup/validation.
• Experience with Android Automotive OS application testing a plus

Success Indicators (First 90–180 Days)

• Establish stable, fast Playwright suites integrated into CI with clear pass/fail gates.
• Reduce flaky tests and improve signal-to-noise in pipelines; measure and report trends.
• Achieve reliable coverage for critical user journeys across web and mobile.
• Implement accessibility checks and baseline performance thresholds in the pipeline.
• Partner with design/product to improve acceptance criteria and testability of UX flows.
• Demonstrate impact via metrics: reduced defect leakage, faster release cycles, confident rollback/roll-forward patterns.

Education

• BS in Computer Science/Engineering or equivalent experience.

Position Overview:

We are seeking an experienced Sr Cloud Network Engineer to provide strategic and technical leadership in the design, implementation, and optimization of enterprise-wide IT solutions. This role spans hybrid infrastructure, multi-cloud platforms, with some containerized applications. The successful candidate will have a deep understanding of network principles and how they are applied within Microsoft Azure and other public cloud offerings.

The ideal candidate combines deep technical expertise with business acumen, ensuring that technology strategies align with organizational goals while delivering scalable, secure, and resilient solutions.

Key Responsibilities

Architecture & Design

• Engineer and support end-to-end enterprise solutions that integrate on-prem with cloud platforms (Azure, OCI).
• Design and deploy Azure network architectures, including VNets, subnets, NSGs, Application Gateways, Azure Firewalls, and ExpressRoute/VPN connections.
• Develop secure hybrid connectivity strategies integrating on-premise and multi-cloud environments.
• Lead the design and implementation of network segmentation, Zero Trust, and secure connectivity frameworks.
• Design enterprise data and reporting frameworks leveraging cloud-native analytics and 3rd party platforms like Dynatrace.
• Define hybrid and multi-cloud strategies ensuring high availability, disaster recovery, and cost optimization.

Technical Leadership

• Serve as an enterprise-wide authority on technology standards, patterns, and best practices.
• Guide cloud adoption, modernization, and migration initiatives across business units.
• Provide governance for solution design, ensuring compliance, security, and performance objectives are met.
• Mentor engineers and junior architects, fostering a culture of technical excellence.

Implementation & Optimization

• Lead proof-of-concepts (POCs), solution prototyping, and production deployments.
• Collaborate with DevOps teams to implement CI/CD, automation, and infrastructure as code (Terraform, Ansible, Azure DevOps).
• Continuously evaluate emerging technologies and recommend adoption strategies.

Stakeholder Engagement

• Partner with business leaders to translate requirements into actionable technology roadmaps.
• Produce architectural diagrams, technical documentation, and executive presentations.
• Act as a trusted advisor to stakeholders on the value and impact of proposed solutions.

Qualifications

• 7+ years of hands-on network engineering experience, with 3+ years focused on Azure cloud networking.
• Expert knowledge of Azure Networking Services: VNet Peering, Private Link, ExpressRoute, Load Balancers, Firewalls, Application Gateway, and DNS.
• Strong understanding of TCP/IP, BGP, OSPF, SD-WAN, and VPN technologies.
• Experience with IaC tools (Terraform, ARM templates, or Bicep) and Azure DevOps
• Proficiency in network security principles, segmentation, and identity-driven access.
• Familiarity with hybrid cloud and multi-region architectures.
• Strong analytical and troubleshooting skills, with the ability to work independently on complex projects.
• Excellent written and verbal communication skills.
• Hands-on experience architecting workloads in Oracle Cloud Infrastructure (OCI).
• Understanding of hybrid cloud, multi-cloud, and enterprise integration strategies.
• Must be locally locate and able to commute into office 3 days a week.

Preferred Skills

• Professional certifications.
• Azure Solutions Architect Expert, Oracle Cloud Architect
• Azure certifications (e.g., AZ-700, AZ-305, AZ-104).
• Experience with Fortinet, Palo Alto, Cisco, or Check Point cloud firewalls.
• Scripting experience (PowerShell, Python, or Bash) for automation.
• Exposure to AWS or GCP networking concepts is a plus.
• Familiarity with automation and IaC tools (Terraform, Ansible, GitHub Actions, Azure DevOps).
• Knowledge of identity management, security frameworks, and compliance standards.

Soft Skills

• Excellent communication and executive presentation abilities.
• Strong problem-solving and analytical thinking.
• Ability to balance long-term strategy with hands-on execution.
• Collaborative mindset and leadership skills to influence cross-functional teams.

Position Overview

The Processing Specialist, in our Mesa Arizona Headquarters, is responsible for handling tolls & violations for rental & fleet clients, communicating via email and phone with clients, completing payments through online platforms, and researching for missing details in a high-volume processing environment. This position will require strong attention to detail, a high level of quality and accuracy, and time management skills.

What You'll Do

• Sort, research, and process various paper notices including court notices, warrants, bankruptcies, returned checks, and more.
• Clear and concise communication with internal and external clients via email and phone.
• Research tolls & violations within iFACS for TollKeeper, PlatePass, and Viologics clients to determine a resolution status including paying, disputing, changing liability, refunding, and more.
• Review and audit various processes and provide clear feedback to agents in a professional and positive manner.
• Maintaining process documentation and tracking.
• Assist with special projects from leadership on an as-needed basis.

What We're Looking For

• High School Diploma or equivalent
• Previous experience in an office environment performing administrative duties including inbound mail processing, auditing or reviewing, outbound mail processing, data entry, quality control, and/or related administrative duties
• Strong PC skills including basic proficiency in Word and Excel
• Ability to use various equipment including computers, copier, scanner and mail opening machine
• Ability to navigate through internet-based system screens
• Strong attention to detail and quality driven
• The ability to problem solve using analytical thinking
• Excellent written and verbal communication skills
• Exceptional aptitude and flexibility towards serving and assisting others
• Able to recognize a problem and escalate to the appropriate team member for resolution

Position Overview

The Payroll Manager is responsible for the accurate and timely execution of end-to-end payroll operations across multiple pay groups. This role serves as a subject matter expert in payroll processing, compliance, and systems, ensuring adherence to all federal, state, and local regulations. The Payroll Manager partners cross functionally with HR, Finance, and IT to drive process efficiency, maintain strong internal controls, and deliver a high quality employee experience.

Key Responsibilities

Payroll Processing & Operations

• Manage full cycle payroll processing for various employee populations.
• Maintain payroll calendars, deadlines, and funding processes to ensure timely and accurate payroll execution.
• Review and validate payroll data including earnings, deductions, taxes, and garnishments prior to final submission.
• Process off-cycle payments, adjustments, and corrections as needed.

Compliance & Risk Management

• Ensure compliance with all applicable federal, state, and local wage and hour laws, including FLSA and final pay requirements.
• Interpret and apply pay rules in accordance with company policies and applicable labor agreements.
• Maintain audit readiness through proper documentation, controls, and adherence to internal audit and SOX requirements.
• Stay current on regulatory changes and assess impact to payroll processes.

Systems & Process Improvement

• Serve as subject matter expert for Workday including configuration support, testing, and issue resolution.
• Identify opportunities for process improvement and automation to increase efficiency and reduce risk.
• Develop, document, and maintain payroll procedures and standard operating processes.

Data, Reporting & Reconciliation

• Perform payroll reconciliations, including variance analysis and general ledgers.
• Generate and analyze payroll reports to identify discrepancies, trends, and areas of risk.
• Support year-end activities including W-2 processing, tax filings, and audit requirements.

Cross-Functional Collaboration

• Collaborate with HRIS and IT on system integrations and data integrity.
• Act as an escalation point for complex payroll issues and inquiries.
• Resolve complex payroll discrepancies with a high level of accuracy and responsiveness.
• Communicate payroll-related updates, impacts, or issues clearly to employees and stakeholders.

Governance & Controls

• Execute and monitor payroll controls, including approvals, audit trails, and segregation of duties
• Support internal and external audits by providing documentation and responding to audit requests
• Identify and mitigate payroll risks, proactively addressing gaps in processes or controls
• Maintain payroll-related business processes, security roles, and integrations.
• Monitor inbound and outbound integrations to ensure data accuracy and system stability.

Qualifications

• Bachelor's degree in Accounting, Finance, Human Resources, or a related field, or equivalent work experience.
• 5+ years of Workday payroll experience, including full cycle payroll processing in a multi-state environment.
• Strong knowledge of federal, state, and local payroll laws and regulations.
• Proven ability to manage complex Payroll scenarios with a high degree of accuracy and attention to detail.
• Strong analytical, problem-solving, and organizational skills.
• Experience processing payroll for union populations is preferred.
• Experience with prevailing wage requirements and compliance is preferred.
• Experience supporting payroll in a SOX-controlled environment.

Verra Mobility is a vibrant and rapidly expanding company that places people at the heart of everything we do. We wholeheartedly embrace our core values: Do What’s Right, Courage over Comfort, Win Together, and Own It in our every interaction with our customers and dedicated team members.

Due to internal promotion, and the need to service our valued clients across the region, we are looking for an experienced, Full-time, Field Services Technician, to be based out of our South Melbourne office and servicing the Greater Melbourne region.

The role

You will play a pivotal role in installing, maintaining, and monitoring Verra Mobility’s advanced road safety systems, including fixed and mobile speed cameras across the Greater Melbourne region. This is a highly mobile, hands-on position that combines mechanical precision with technical problem-solving in software and networking, often working at heights and outdoors across diverse environments. As part of our VIC Maintenance Program, you’ll be on the frontline ensuring our life-saving technology operates at peak performance, directly contributing to safer communities across the state.

This permanent, full-time role is based out of our South Melbourne office and requires working to an established roster across weekdays and occasional weekends, including public holidays and irregular out-of-hours field work. You’ll also support compliance and reporting requirements from the office.

What You’ll Do

• Install, commission, and perform preventative and remedial maintenance on roadside safety technology across metro and greater Melbourne.
• Support a wide range of technical IT solutions, with the ability to resolve complex issues in the field.
• Installing, configuring, and troubleshooting hardware componentry and software.
• Maintain accurate records, documentation, and reports to meet compliance standards.
• Contribute to weekly team initiatives, driving continuous improvement and innovation.
• Apply the highest standards of safety in every aspect of your work.

What You’ll Bring

• Experience installing, configuring, and troubleshooting complex hardware and software systems in the field.
• Strong understanding of network configuration (LAN/WAN), cabling, and equipment installs.
• Experience with bespoke or in-house technology systems (advantageous).
• Accreditation in Working at Heights and Elevated Work Platform (preferred).
• Construction Safety Card (preferred)
• A full, unrestricted, valid Australian Driver’s Licence.

Who You Are

You’re a curious, technically (Hardware & Software) adept problem-solver who thrives in the field and enjoys hands-on work. Independent, resourceful, and committed to quality, you bring a professional approach to both your work and your customer interactions. This dynamic role involves regular travel across greater NSW, often to remote locations, giving you the variety and challenge you enjoy.

What We Offer

In return, you’ll receive a competitive salary with overtime and allowances, a fully maintained company vehicle (for both work and commuting), and ongoing training to support your professional development. At Verra Mobility, we are committed to your growth, offering continuous upskilling opportunities and career pathways in a business recognised as a leader in road safety technology.

Apply Now

If you’re ready to join Verra Mobility during this exciting period of growth, click Apply today, we’d love to hear from you. Please note due to Easter all applications will be reviewed and responded to from 13th April onward to ensure candidate availability.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live.

Verra Mobility is a global leader in smart mobility. We develop technology-driven solutions to make transportation safer and more convenient worldwide. We work with police departments and municipalities across North America, the Asia Pacific and Europe to install safety cameras, including red-light, speed, and school bus stop arm cameras. We manage tolling transactions and violations for the world's largest commercial fleets and rental car companies, serving over 8.5 million vehicles whilst, via our proprietary connected systems, are processing nearly 165 million transactions each year for more than 50 tolling authorities.

Position Overview:

This role is responsible for supervising and ensuring the efficient operation of Verra Mobility’s IT infrastructure and services across Europe. This includes managing the IT staff responsible for monitoring, diagnosing, and optimizing network and system performance, as well as leading cloud infrastructure initiatives. The role reports to the VP, IT Infrastructure and works closely with local client support and corporate IT teams to drive business and client satisfaction.

Essential Responsibilities:

· Lead the delivery of services and support for a regional client infrastructure service

· Design and lead regional IT department support model for European client geography

· Act as Service Delivery Manager for Client Infrastructure in the EU

· Work with cross functional teams and stakeholders to define business and client infrastructure requirements for product and service implementations.

· Ensure the efficient utilization of IT resources including personnel and equipment – across the region.

· Design and manage the resource plan including full time, contractor and manage services offerings for IT function.

· Develop KPI’s and Metrics to measure success and areas of focus for the support organization.

· Develop and implement all functional policies and procedures, including regional standards, purchasing, and service provisioning.

Acquisition & Deployment

· Manage deployment, monitoring, maintenance, development, upgrade, and support of IT systems (servers, storage, backups, networks, data centers).

· Manage and develop relationships with clients and business unit resources to service clients at their highest points of need.

· Analyze existing operations and make recommendations for the improvement and growth of IT systems.

· Conduct research and remain current with the latest technologies and solutions in support of client requests for proposals (RFP’s)

Operational Management

· Manage operations staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.

· Practice asset management for IT hardware, software, and equipment.

· Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities.

· Oversee operations-related incidents, requests, and projects

· Assist with basic IT troubleshooting and communications with customer, business unit and IT staff.

Qualifications:

· 5+ years of client services support experience, supporting large scale client implementations at multiple sites

· 5+ years of IT service management experience in a medium to large IT operations setting

· University degree in the field of business, computer science or information systems is preferred

· Industry certifications (PMP, Prince2, Cisco, VMware, EMC, HPE Aruba, CISSP, CISA, CIPM) are a plus.

· Must be able to travel 25% - 50% to support client locations

· Must have the right to work in the EU

. Fluent in English. Great communication skills. Being able to present to stakeholders.

Knowledge & Experience

· Strong technical understanding, able to take complex technical descriptions and convert them into easy-to-understand updates for business unit leaders

· Working knowledge of virtual server technology such as VMware

· Working knowledge data storage platforms and backup solutions ie EMC Unity and Rubrik

· Experienced in supporting and troubleshooting infrastructure and application ecosystems

· Proven experience in IT infrastructure planning and development.

· Excellent understanding of the organization’s goals and objectives.

· In-depth knowledge of applicable data security and privacy practices and laws.

· Strong understanding of human resource management principles, practices, and procedures.

· Strong understanding of project management principles.

Personal Attributes

· Strong leadership skills.

· Excellent written and oral communication skills.

· Excellent interpersonal skills.

· Ability to conduct and direct research into IT issues and products as required.

· Ability to present ideas in business-friendly and user-friendly language.

· Ability to perform general mathematical calculations for the purpose of creating business cases, budgets, and so on.

· Highly self-motivated and directed.

· Keen attention to detail.

· Proven analytical, evaluative, and problem-solving abilities.

· Ability to effectively prioritize and execute tasks in a high-pressure environment.

· Exceptional customer service orientation.

· Extensive experience working in a team-oriented, collaborative environment.

Work Conditions

· On-call availability

· Sitting for extended periods of time.

· Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.

· Lifting and transporting of moderately heavy objects, such as hardware and peripherals.

Verra Mobility is a global leader in smart mobility. We develop technology-driven solutions to make transportation safer and more convenient worldwide. We work with police departments and municipalities across North America, the Asia Pacific and Europe to install safety cameras, including red-light, speed, and school bus stop arm cameras. We manage tolling transactions and violations for the world's largest commercial fleets and rental car companies, serving over 8.5 million vehicles whilst, via our proprietary connected systems, are processing nearly 165 million transactions each year for more than 50 tolling authorities.

Position Overview:

This role is responsible for supervising and ensuring the efficient operation of Verra Mobility’s IT infrastructure and services across Europe. This includes managing the IT staff responsible for monitoring, diagnosing, and optimizing network and system performance, as well as leading cloud infrastructure initiatives. The role reports to the VP, IT Infrastructure and works closely with local client support and corporate IT teams to drive business and client satisfaction.

Essential Responsibilities:

· Lead the delivery of services and support for a regional client infrastructure service

· Design and lead regional IT department support model for European client geography

· Act as Service Delivery Manager for Client Infrastructure in the EU

· Work with cross functional teams and stakeholders to define business and client infrastructure requirements for product and service implementations.

· Ensure the efficient utilization of IT resources including personnel and equipment – across the region.

· Design and manage the resource plan including full time, contractor and manage services offerings for IT function.

· Develop KPI’s and Metrics to measure success and areas of focus for the support organization.

· Develop and implement all functional policies and procedures, including regional standards, purchasing, and service provisioning.

Acquisition & Deployment

· Manage deployment, monitoring, maintenance, development, upgrade, and support of IT systems (servers, storage, backups, networks, data centers).

· Manage and develop relationships with clients and business unit resources to service clients at their highest points of need.

· Analyze existing operations and make recommendations for the improvement and growth of IT systems.

· Conduct research and remain current with the latest technologies and solutions in support of client requests for proposals (RFP’s)

Operational Management

· Manage operations staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.

· Practice asset management for IT hardware, software, and equipment.

· Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities.

· Oversee operations-related incidents, requests, and projects

· Assist with basic IT troubleshooting and communications with customer, business unit and IT staff.

Qualifications:

· 5+ years of client services support experience, supporting large scale client implementations at multiple sites

· 5+ years of IT service management experience in a medium to large IT operations setting

· University degree in the field of business, computer science or information systems is preferred

· Industry certifications (PMP, Prince2, Cisco, VMware, EMC, HPE Aruba, CISSP, CISA, CIPM) are a plus.

· Must be able to travel 25% - 50% to support client locations

· Must have the right to work in the EU

. Fluent in English. Great communication skills. Being able to present to stakeholders.

Knowledge & Experience

· Strong technical understanding, able to take complex technical descriptions and convert them into easy-to-understand updates for business unit leaders

· Working knowledge of virtual server technology such as VMware

· Working knowledge data storage platforms and backup solutions ie EMC Unity and Rubrik

· Experienced in supporting and troubleshooting infrastructure and application ecosystems

· Proven experience in IT infrastructure planning and development.

· Excellent understanding of the organization’s goals and objectives.

· In-depth knowledge of applicable data security and privacy practices and laws.

· Strong understanding of human resource management principles, practices, and procedures.

· Strong understanding of project management principles.

Personal Attributes

· Strong leadership skills.

· Excellent written and oral communication skills.

· Excellent interpersonal skills.

· Ability to conduct and direct research into IT issues and products as required.

· Ability to present ideas in business-friendly and user-friendly language.

· Ability to perform general mathematical calculations for the purpose of creating business cases, budgets, and so on.

· Highly self-motivated and directed.

· Keen attention to detail.

· Proven analytical, evaluative, and problem-solving abilities.

· Ability to effectively prioritize and execute tasks in a high-pressure environment.

· Exceptional customer service orientation.

· Extensive experience working in a team-oriented, collaborative environment.

Work Conditions

· On-call availability

· Sitting for extended periods of time.

· Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.

· Lifting and transporting of moderately heavy objects, such as hardware and peripherals.

Verra Mobility is a global leader in smart mobility. A combination of the global capabilities and talents of American Traffic Solutions (ATS), Highway Toll Administration (HTA), and Euro Parking Collection (EPC), the company develops technology-enabled solutions that help the world move safely and easily. Verra Mobility fosters the development of safe cities, working with police departments and municipalities by operating more than 4,000 red-light, speed, and school bus stop arm safety cameras in more than 200 jurisdictions across North America. The company also creates smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for more than 8.5 million vehicles. Verra Mobility is a leading provider of connected systems, processing nearly 165 million transactions each year through connectivity with more than 50 individual tolling authorities and more than 400 issuing authorities. Arizona-based Verra Mobility Corp. currently operates in 15 countries and in 22 languages

We are growing quickly in Europe, and we are currently hiring a SW Developer to work with a multi-disciplinary team of software developers, subject matter experts and solutions architects to deliver cloud-based mobility solutions for our customers.

If you enjoy contributing with a team of diverse engineers spread across multiple locations and have 5+ years of experience in PHP Symfony and AWS, this is the job you are looking for.

What you'll do:

· Develop high-level and low-level design document to be used by team members for development.

· Actively participate in code reviews to ensure coding standards are enforced and adequate code coverage is maintained.

· Diagnose and resolve issues in our dev, test, and production environments.

· Adhere to high-quality development principles while delivering solutions on-time and on-budget.

· Provide technical support to ensure that all functionality is properly designed, developed, tested, and delivered as per the requirements.

· Testing and deploying programs and systems.

· Fixing and improving existing software.

· Ensure internal company policies are followed on-time and accurately.

What we’re looking for:

· English: C1

· Masters or Ph.D. in Computer Science, or related discipline.

· 5+ years of experience in PHP Symfony backend and frontend: writing well-designed, high-quality code.

· Eager to learn and face new challenges.

· Demonstrated knowledge of software engineering principles (programming patterns, standard algorithms, data structures, multiprocessing).

· Database design skills and experience in writing high performance database queries.

· Proven experience in setting up and operating in scaled and distributed environments.

We'd be particularly excited if you have:

· Experience in AWS and cloud technologies: microservices, test automation tools, CI pipelines, Cloud, and containerization technologies.

· Hands on knowledge of GoLang, React or C#.

· Good communication skills. Used to interact with client and application end-users.

· Spanish: B2 or upper.

Who we are...

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. 

Culture 

Verra Mobility Corporation is a rapidly-growing, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values—Do What’s Right, Lead with Grace, Win Together, and Own It—in everything it does for its customers and team members. The company seeks to grow aggressively, both organically and through acquisition, to continue to be the undisputed market leader with these five core competencies: bias for action, customer focus, teamwork, drive for results, and commitment to excellence.

Position Overview

The Workday Payroll Analyst is the functional system owner for Workday Payroll, Time Tracking, and Absence. This role is responsible for system configuration, governance, integrations, reporting, and continuous optimization to ensure accurate, compliant, and efficient payroll operations.

Serving as the Payroll systems counterpart to HRIS, this role partners closely with Payroll, HR Operations, Finance, IT, and external vendors to maintain data integrity, strengthen controls, and enhance the employee and manager experience.

Key Responsibilities

System Ownership & Configuration

• Administer and optimize Workday Payroll, Time Tracking, and Absence modules.
• Configure earnings, deductions, pay groups, time codes, accruals, overtime rules, and pay policies.
• Maintain payroll-related business processes, security roles, and integrations.
• Monitor inbound and outbound integrations to ensure data accuracy and system stability.

Payroll Operations & Compliance

• Support payroll processing cycles through audits, validations, and issue resolution.
• Ensure payroll and time data integrity through reconciliations and variance analysis.
• Maintain audit-ready documentation and support SOX/internal controls.
• Monitor regulatory changes impacting payroll and timekeeping practices.

Reporting & Analytics

• Develop and maintain payroll, time, and absence reporting and dashboards.
• Support labor costing accuracy and GL integration in partnership with Finance.
• Provide workforce and payroll analytics to inform operational decisions.

Enhancements & Release Management

• Translate business requirements into scalable system solutions.
• Lead testing efforts including unit, regression, and UAT cycles.
• Leverage Workday best practices to reduce manual processes and improve efficiency.

Qualifications

• 3+ years of hands-on Workday Payroll experience.
• Experience supporting Workday Time Tracking and Absence.
• Strong knowledge of payroll compliance, tax regulations, and labor laws.
• Experience supporting audits and maintaining internal controls.
• Proficiency in Workday reporting (Advanced, Matrix, Composite preferred).
• Strong analytical, problem-solving, and cross-functional collaboration skills.

Who we are...

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. 

Position Overview:

Key Responsibilities

Design Leadership

• Build and scale a high-performing design organization (Product Design, UXR, Content Design, DesignOps) with a clear org model, leveling rubric, career paths, and succession planning.
• Create a strategic hiring plan (in-house + partner ecosystem), manage budget, and establish vendor strategy for surge and specialized needs.
• Foster a culture of craft excellence, curiosity, and accountability—with consistent critique, coaching, and peer development.
• Establish a clear engagement model that embeds design and research directly within durable product teams—rather than operating as a shared service—supported by defined decision rights and expectations.
• Coach design leaders and teams to operate with high autonomy and accountability, embracing “strong opinions, loosely held” and prioritizing evidence over escalation.

Experience & Product Strategy

• Translate company strategy and the 2026 priorities into a cohesive experience vision, north-star journeys, and an outcome-oriented experience strategy and set of prioritized customer opportunities portfolio roadmap that aligns across Product, Engineering, and Go-to-Market.
• Define how we measure design’s impact on customer and business outcomes (adoption, retention, revenue influence, operational efficiency).
• Define experience principles and guardrails that enable teams to move quickly while maintaining a cohesive customer experience - ensuring clarity, consistency, accessibility, trust, and safety.
• Partner with Product and Engineering to translate strategy into outcomes and problems to solve, not feature lists, empowering teams to determine the right solutions.

Research, Insights & Evidence-Based Decisions

• Establish a rigorous UXR practice (qualitative, quantitative, and telemetry) and a research repository that continuously feeds discovery and de-risks decisions.
• Champion continuous discovery in empowered product teams (field observation, rapid testing, experiment design) and ensure insights are valid, actionable, and durable.
• Establish and champion a continuous‑discovery cadence where weekly routines include customer conversations, fast prototyping, and data‑driven experiments, replacing long, infrequent research cycles.
• Enable teams to instrument experiences with meaningful leading indicators—task success, time‑to‑value, error rates, trust/confidence signals—so decisions are measured by impact, not activity.

Design Systems & Accessibility at Scale

• Treat the design system as a product—with a roadmap, governance, and documented tokens/patterns that accelerate delivery of coherent, accessible experiences.
• Define standards for accessibility, internationalization, security, and regulatory compliance across web, mobile, and device interfaces (SaaS/IoT).
• Shift governance from top‑down approval to scalable enablement, offering reusable patterns, templates, and self‑serve tools that preserve quality without slowing teams down.

Delivery Excellence & Portfolio Governance

• Implement lightweight, team‑owned delivery practices that support continuous delivery - clear intent, rapid iteration, measurable outcomes, and defined quality bars - while maintaining predictable design workflows (briefs, milestones, QA, handoff) that balance craft with delivery velocity.
• Run portfolio-level design reviews to ensure cross-product coherence, reduce design/tech debt, and make trade-offs transparent and deliberate.
• Ensure discovery and delivery are tightly connected - teams should validate assumptions before building and refine solutions through iterative releases, reducing big‑batch handoffs and phase‑gate cycles.

Product Operating Model Enablement

• Embed the Product Trio model (Product, Design, Engineering) at the team level, fostering shared ownership of outcomes, clear decision rights, and empowered judgment.
• Improve organizational decision quality by standardizing discovery practices—opportunity framing, prototype testing, assumption mapping, and experiment design—and coaching leaders to ask better questions rather than request additional artifacts.
• Partner with Product and Engineering leadership to shift away from project‑model behaviors (heavy upfront requirements, downstream design, output‑based commitments) toward true outcome‑based accountability.

Cross-Functional Executive Partnership

• Operate as an equal partner to Product and Engineering in vision, roadmapping, and prioritization; shape scope to protect experience quality while hitting timelines.
• Collaborate with Marketing, CX, and Sales to ensure end-to-end journey consistency and equip field teams with clear narratives and artifacts (demos, playbooks).
• Reinforce an outcomes‑focused culture by valuing learning, customer impact, and smart decision‑making—not excessive artifacts or cosmetic perfection.

The ideal candidate will bring the following capabilities:

• Customer Focus: Keeps the customer’s voice central via research, testing, and telemetry - driving measurable improvements in adoption, efficiency, and satisfaction.
• Strategic Mindset: Shapes a north-star experience vision aligned to business strategy and evolving user/technology trends in the connected-mobility ecosystem.
• Product Operating Model Transformation: Demonstrated success institutionalizing a modern Product Operating Model with empowered cross-functional teams, clear decision rights, discovery-first practices, accountability and transparency.
• Executive Decision Quality: Makes timely, evidence-based calls using data, research, and prototypes; ensures ownership and alignment across functions.
• Accountability: Sets high standards for craft and delivery; defines outcomes and builds a culture of ownership, clarity, and reliable follow-through.
• Talent & Team Leadership: Scales and mentors a diverse org; strengthens cross-functional partnership; fosters a high-performance, growth-oriented environment.
• Innovation: Drives experimentation and prototyping; converts learning—successful or not—into repeatable patterns and systems.
• Executive Communication & Influence: Tells a compelling story with clarity and empathy; aligns executives and teams around journeys, rationale, and trade-offs.
• Coaching & Empowerment: Demonstrated ability to coach leaders and teams toward empowered, evidence‑based decision‑making—reducing reliance on centralized approvals while improving both quality and speed.
• Systems Thinking: Skilled at designing the overall “system of work”—including team interfaces, governance mechanisms, metrics, and incentives—so that healthy product behaviors become the natural default.

Qualifications

• 10+ years in Product/UX Design with 5+ years leading and scaling design teams; prior experience owning a multi-disciplinary design organization strongly preferred.
• Bachelor’s degree in Design, Business or a related field of study; advanced degree preferred.
• Track record building design practices in B2B SaaS and/or IoT/platform environments in highly regulated environments; mobility, telematics, or operations-intensive domains a plus.
• Demonstrated success in design systems ownership, UX research leadership, and evidence-based decision-making.
• Portfolio of shipped platform products showing simplification of complex domains and measurable impact on trust, usability, and adoption.
• Strong partner to Product & Engineering; fluency with experimentation, analytics, and business metrics.
• Demonstrated success working in empowered product team environments (continuous discovery + continuous delivery), with comfort operating through outcomes, constraints, and decision principles rather than detailed plans.
• Experience defining and using experience metrics (e.g., task success, time-to-value, error rates, trust signals) to guide strategy and investment decisions.

Who we are...

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. 

Position Overview:

The Vice President of Product for Emerging Markets is a transformative executive responsible for identifying, validating, and accelerating new product opportunities across high-growth, early-stage markets. This leader will build and scale a modern, experimentation-driven product organization focused on discovering unmet customer needs, rapidly testing hypotheses, and developing product concepts that can evolve into meaningful new revenue streams.

This role serves as Verra Mobility’s venture builder for opportunities that fall outside existing business units but have the potential to become significant new revenue streams—whether through new products, new customer segments, new channels, or adjacent mobility markets. The mandate is not to build long roadmaps, but to generate validated learning and commercial traction through rapid discovery‑delivery loops—failing fast, pivoting decisively, or doubling down with conviction.

As the executive owner of product strategy for emerging markets, this leader connects deep market understanding with bold product innovation—transforming ambiguous, cross‑functional problems into clear, testable concepts with the potential to scale. Success is measured by the quality of decisions, the pace of learning, and real‑world traction: customer value, willingness‑to‑pay signals, scalable go‑to‑market pathways, and operational/regulatory feasibility. What matters isn’t the number of experiments—it’s the speed and rigor with which ideas are validated, de‑risked, and converted into viable businesses.

Product Operating Model:
This role institutionalizes a modern Product Operating Model for incubation—empowered, cross‑functional product teams that own outcomes, iterate continuously, and operate with explicit decision rights and evidence‑driven governance.

Graduation Expectation:
Concepts that demonstrate repeatable traction are thoughtfully transitioned into a business unit (or become the seed of a new one) with clear accountability and a defined scaling plan - ensuring validated concepts transition to clear ownership.

Key Responsibilities

Product Leadership & Organizational Build

• Build and lead a high-performing emerging markets product organization, including Product Management, Product Discovery, Research, and Experimentation Operations.
• Foster a culture of speed, curiosity, and experimentation - where assumptions are challenged, and decisions are driven by evidence.

Emerging Market & Product Strategy

• Translate company strategy into a clear emerging markets vision, including opportunity areas, hypotheses to test, and a multi-year incubation portfolio.
• Develop and maintain a continuously re‑prioritized opportunity backlog—framed as customer problems to solve (and for whom)—with explicit hypotheses, constraints, and clear “kill criteria.”
• Build a dynamic opportunity roadmap informed by customer needs, market trends, competitive insights, and technology shifts.
• Define success criteria for early-stage concepts to progress from exploration → validation → incubation →
• Define a clear portfolio thesis - identifying where Verra Mobility has meaningful, differentiated advantage (data, distribution, regulatory expertise, fleet and municipal relationships, transaction scale) and outlining which types of opportunities are out of scope.
• Lead portfolio investment decisions with executive partners by setting small‑bet budgets, establishing evidence‑based stage gates, and making explicit tradeoffs across the incubation portfolio.

Discovery, Research & Validation

• Establish a rigorous discovery practice combining qualitative research, market analysis, rapid prototyping, and quantitative validation.
• Ensure that product decisions are backed by customer insight, data, and well-designed experiments - not intuition alone.
• Build a reusable “insight-to-opportunity” engine that continuously identifies and de-risks opportunities across new markets, segments, and geographies.
• Institutionalize continuous discovery: Ensure every venture team has direct customer engagement, leverages prototypes to test value and usability, and validates viability - including pricing and willingness‑to‑pay - early in the process, not post‑
• Standardize decision artifacts as enablers, not bureaucracy: Introduce concise Opportunity Briefs and Decision Briefs that clearly articulate hypotheses, supporting evidence, risks (including regulatory), and the next tests required.

Experimentation & Testing at Scale

• Operationalize a structured approach to experimentation with clear frameworks for hypothesis creation, test selection, success metrics, and learnings.
• Champion lean product methodologies: rapid prototyping, MVP/MVT strategies, pilot programs, and incremental validation.
• Ensure findings are actionable, measured, and reused across the product teams.
• Establish learning‑velocity metrics that matter: how quickly teams reach real customers, run their first tests, generate early revenue signals, and advance through the explore → validate → incubate → scale pipeline—while avoiding metrics that reward experiment volume over insight.
• Drive disciplined risk testing: ensuring teams validate the critical risks up front—value, usability, feasibility, and commercial viability.

New Product Incubation & Cross-Functional Delivery

• Partner with Engineering, Design, and Data to bring early-stage concepts to life through prototypes, beta releases, and pilot implementations.
• Balance speed with quality—help teams ship quickly while protecting the integrity of the customer experience.
• Set up evidence‑based investment governance: use clear stage gates, decision rights, funding steps, and data‑driven “continue / pivot / stop” reviews, supported by simple portfolio oversight.
• Create a repeatable path to scale: transition validated opportunities into business units with defined ownership, staffing, roadmap integration, tech and support readiness, and commercial enablement.

Go-to-Market Alignment & Commercial Readiness

• Partner with Marketing, Sales, and Customer Success to test messaging, identify segments, develop field-tested value propositions, and validate pricing models.
• Ensure GTM teams have clear, evidence-backed narratives, early product training, and pilot playbooks.
• Test distribution paths from day one: pressure‑test channel strategy, acquisition costs, sales cycles, procurement barriers, and partner readiness early, ensuring scalability before meaningful investment.
• Launch lighthouse pilots designed with crisp success criteria and a repeatable playbook rather than bespoke, one‑off solutions.

Talent, Culture & Evangelism

• Build an organization where teams feel psychologically safe to explore, experiment, and fail forward.
• Increase product and experimentation literacy across the broader business through training, workshops, and storytelling.
• Act as a visible thought leader for innovation, emerging markets, and new product development.
• Create organizational visibility into learning: publish a clear portfolio learning record that documents assumptions, tests, insights, and decisions—enabling the organization to build on shared knowledge instead of reinventing or repeating past missteps.

Ideal Candidate Competencies

• Customer Focus: Deeply committed to understanding emerging customer segments, uncovering latent needs, and driving validated learning.
• Strategic Vision: Able to define a compelling emerging markets strategy grounded in market signals, competitive landscapes, and technology shifts.
• Entrepreneurial Mindset: Operates with the urgency and creativity of a startup founder—resourceful, scrappy, decisive, and hypothesis-driven.
• Product Incubation Expertise: Demonstrated success incubating 0→1 products, building MVPs, designing experiments, and validating new markets.
• Evidence-Based Decision Making: Uses data, research, prototypes, and pilots to make timely, high-quality decisions.
• Organizational Builder: Strong track record of building diverse, empowered, cross-functional product teams.
• Innovation Leadership: Creates systems that accelerate learning, reduce risk, and generate repeatable patterns for product innovation.
• Executive Communication: Skilled in influencing across the C-suite, articulating opportunities, trade-offs, and strategic implications with clarity and empathy.
• Product Operating Model Leadership: Proven track record of creating empowered, outcome‑driven product teams with clear decision authority and strong cross‑functional collaboration across Product, Design, and Engineering.
• Portfolio & Bet Discipline: Skilled in running a disciplined venture portfolio—driving small, smart bets; fast learning cycles; evidence‑based stop/pivot/scale decisions; and scaling only when traction is real.
• Systems Thinking & Integration: Adept at architecting how early‑stage ventures move from incubation to scale, aligning platform, operational, regulatory, and GTM requirements into a cohesive path.

Qualifications

• 10+ years in Product Management, Innovation, Strategy, or related functions, with 5+ years building and leading product teams.
• Bachelor’s degree in Business, Computer Science or a related field of study.
• Proven experience developing 0→1 products, validating new markets, and driving early-stage product development cycles.
• Background in B2B SaaS, platforms, IoT, mobility, telematics, or adjacent innovation-focused domains in highly regulated markets preferred.
• Strong command of experimentation frameworks, research methodologies, and metrics for early-stage product validation.
• Demonstrated ability to bring concepts from exploration to market traction and measurable commercial outcomes.
• Highly collaborative partner to Engineering, Design, Marketing, Sales, and Executive leadership teams.
• Product Operating Model fluency: Hands‑on experience working in (or leading change toward) a modern product model built on continuous discovery, continuous delivery, empowered teams, and accountability to real outcomes.
• Strength in complex, regulated environments: Comfortable navigating operationally intensive or regulated spaces where technical, operational, and compliance feasibility must be proven early in the lifecycle.
• Disciplined venture portfolio mindset: A track record of advancing what works and stopping what doesn’t.

Position Overview:

The Vice President of Product & Platform Engineering will lead the strategy, architecture, and delivery of the technology platforms that enable the company’s product operating model. This executive owns the end‑to‑end architecture across infrastructure, platforms, applications, and DevOps, ensuring that product squads/trios are fully enabled to build, deploy, and scale customer solutions with speed and autonomy.

They will develop a scalable, secure, and developer‑friendly platform ecosystem that accelerates innovation while maintaining reliability, performance, and operational excellence. As a hands‑on technical leader, the VP will bridge product strategy and engineering execution, providing the architecture, tooling, and infrastructure necessary to support modern product development and deliver scalable, resilient technology solutions.

Essential Responsibilities:

Platform & Infrastructure Strategy

• Define and lead the long-term platform engineering strategy supporting the organization’s product roadmap and growth.
• Own the architecture and delivery of core platform capabilities, including infrastructure, developer platforms, CI/CD pipelines, and shared services.
• Establish a scalable, resilient cloud architecture and infrastructure foundation.
• Drive adoption of modern platform engineering practices such as internal developer platforms, platform-as-a-product, and self-service infrastructure.

Architecture Leadership

• Own enterprise-level application and platform architecture.
• Define standards for system design, microservices architecture, APIs, and data architecture.
• Ensure platforms and services are designed for scalability, reliability, security, and performance.
• Partner with product and engineering leaders to ensure architectural alignment across product squads.

Product Operating Model Enablement

• Enable the organization’s product squad/trio operating model by providing shared platform services, architecture frameworks, and developer tooling.
• Partner closely with Product Management, Product Design, and Engineering leaders to ensure squads can build and deploy quickly without reinventing core capabilities.
• Ensure teams have access to reusable components, APIs, and platform capabilities that accelerate delivery.

DevOps & Engineering Enablement

• Own DevOps strategy, CI/CD pipelines, and engineering productivity tooling.
• Drive improvements in developer experience, release velocity, and system reliability.
• Lead adoption of observability, monitoring, and incident management practices.
• Build a culture of automation, reliability engineering, and continuous improvement.

Reliability, Security, & Scalability

• Ensure platform and infrastructure systems meet high standards of uptime, security, and compliance.
• Partner with security and compliance teams to embed secure-by-design engineering practices.
• Establish and maintain SRE and operational excellence practices.

Core Leadership Competencies:

Strategic Mindset

• Leads long‑term platform and architecture strategy aligned to product and business growth.
• Bridges product strategy with engineering execution and platform enablement.

Ensures Accountability

• Owns end‑to‑end architecture, platform, and DevOps delivery.
• Sets and enforces standards for performance, security, reliability, and operational excellence

Builds Effective Teams (Builds & Coaches Effective Leadership Teams)

• Builds and develops high‑performing engineering and platform teams.
• Coaches leaders and fosters a culture of ownership, innovation, and continuous learning.

Customer Focus (Enterprise Level)

• Enables product squads to deliver customer value quickly and safely.
• Provides scalable platforms, tools, and reusable components that improve customer outcomes.

Cultivates Innovation

• Drives adoption of internal developer platforms and self‑service infrastructure.
• Builds a developer‑centric ecosystem that accelerates innovation across teams.

Decision Quality

• Makes high‑impact architectural and technical decisions for scale, security, and reliability.
• Prioritizes infrastructure and tooling investments to maximize delivery velocity and stability.

Communicates Effectively

• Aligns with Product, Engineering, Security/Compliance, and Data leadership.
• Communicates complex technical strategies with clarity and executive impact.

Complex Ecosystem Delivery

• Orchestrates delivery across infrastructure, architecture, DevOps/SRE, and platform domains.
• Leads large‑scale cloud, distributed systems, and platform transformations.

Qualifications:

• Extensive experience (12+ years) in software engineering and platform/infrastructure leadership, including leading large‑scale engineering or platform organizations.
• Proven track record building and scaling cloud‑native platforms, distributed systems, and modern product operating models.
• Deep technical expertise in cloud platforms, microservices, Infrastructure‑as‑Code, CI/CD, DevOps/SRE, container orchestration, observability, and API/service architectures.
• Strong strategic and communication skills, with the ability to translate business goals into technical strategy and align diverse stakeholders.
• Demonstrated success building high‑performing engineering teams and driving developer experience and productivity in fast‑paced environments.

Preferred:

• Experience with SaaS or large‑scale digital platforms, internal developer platforms, and modernizing legacy systems to cloud‑native architectures.
• Familiarity with product‑led development and agile squad models.

This position is not eligible for sponsorship now or in the future and you must be locally located and comfortable commuting into office.

Verra Mobility is a vibrant and rapidly expanding company that places people at the heart of everything we do. We wholeheartedly embrace our core values: Do What’s Right, Choose Courage over Comfort, Win Together, and Own It in our every interaction with our customers and dedicated team members.

Due to significant growth, and the need to service our valued clients across the region, we are looking for an experienced, Full-time, Field Services Technician, to be based out of our Minto office and servicing the regional NSW.

The role

You will play a pivotal role in installing, maintaining, and monitoring Verra Mobility’s advanced road safety systems, including fixed and mobile speed cameras across the Greater NSW region. This is a highly mobile, hands-on position that combines mechanical precision with technical problem-solving in software and networking, often working at heights and outdoors across diverse environments. As part of our NSW Maintenance Program, you’ll be on the frontline ensuring our life-saving technology operates at peak performance, directly contributing to safer communities across the state.

This permanent, full-time role is based out of our Minto office and requires working to an established roster across weekdays and occasional weekends, including public holidays and irregular out-of-hours field work. You’ll also support compliance and reporting requirements from the office.

What You’ll Do

• Install, commission, and perform preventative and remedial maintenance on road safety technology across metro Sydney and greater NSW.
• Support a wide range of technical IT solutions, with the ability to resolve complex issues in the field.
• Installing, configuring, and troubleshooting hardware componentry and software.
• Maintain accurate records, documentation, and reports to meet compliance standards.
• Contribute to weekly team initiatives, driving continuous improvement and innovation.
• Apply the highest standards of safety in every aspect of your work.

What You’ll Bring

• Experience installing, configuring, and troubleshooting complex hardware and software systems in the field.
• Strong understanding of network configuration (LAN/WAN), cabling, and equipment installs.
• Experience with bespoke or in-house technology systems (advantageous).
• Accreditation in Working at Heights and Elevated Work Platform (preferred).
• Construction Safety Card (preferred)
• A full, unrestricted, valid Australian Driver’s Licence.

Who You Are

You’re a curious, technically (Hardware & Software) adept problem-solver who thrives in the field and enjoys hands-on work. Independent, resourceful, and committed to quality, you bring a professional approach to both your work and your customer interactions. This dynamic role involves regular travel across greater NSW, often to remote locations, giving you the variety and challenge you enjoy.

What We Offer

In return, you’ll receive a competitive salary with overtime and allowances, a fully maintained company vehicle (for both work and commuting), and ongoing training to support your professional development. At Verra Mobility, we are committed to your growth, offering continuous upskilling opportunities and career pathways in a business recognised as a leader in road safety technology.

Apply Now

If you’re ready to join Verra Mobility during this exciting period of growth, click Apply today, we’d love to hear from you.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live.

Who we are...

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. 

Culture 

Verra Mobility Corporation is a dynamic, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values—Do What’s Right, Choose Courage Over Comfort, Win Together, and Own It—in everything it does for its customers and team members. The company seeks to grow, both organically and through acquisition, to continue to be the undisputed market leader with a bias for action, customer focus, teamwork, drive for results, and commitment to excellence.

Position Overview

Help us shape the future of Mobility.  Our organization is at a pivotal inflection point, transforming from a project-based, IT-centric execution model to a modern Product Operating Model. We’re seeking a visionary VP of Product, Government Solutions to lead this transformation and own outcomes across our Government Solutions product portfolio. This role reports to the SVP, Head of Product with accountability and a dotted line reporting relationship to the EVP, Government Solutions.

Our solutions integrate cameras, radar sensors, AI-powered edge processing, SaaS back-office software, payment systems, and managed maintenance services into end-to-end platforms trusted by government customers. Our vision is to protect lives and increase roadway safety through innovative technology and reliable services and ensure our solutions remain smart, safe, and connected at scale.

You’ll evangelize a compelling product vision, coach and empower product teams, and turn real customer problems into scalable, compliant, high-reliability solutions. You’ll stand up and coach empowered product teams—led by Durable Trios of Product, Engineering and Design, spanning hardware, AI, SaaS and services—to solve real customer problems and drive measurable business and customer impact. While you won’t directly own a P&L, your work will move the business - driving sustainable growth, profitability, and customer success. 

You will lead the shift from output-focused delivery to business results that matter and drive customer value.  You will cultivate deep, real-world understanding of customer needs, and you’ll get teams to engage with customers early and often to test their ideas so that we deliver valuable, viable, usable and feasible solutions.

If you are a strategic leader who thrives on transformation, inspires teams, and delivers measurable impact, this is your opportunity to redefine how we build products and shape the future of mobility.

Essential Responsibilities

Product Vision & Strategy

• Own and Inspire Product Strategy for Government Solutions: Define and communicate a compelling, insight driven product vision and strategy aligned with the company’s mission, vision, and business goals. Ensure team objectives clearly connect to organizational priorities and desired customer outcomes.
• Define the North Star: Craft and champion a unified product vision that brings together a diverse portfolio into a seamless, customer-centric ecosystem.
• Shift to Outcome-Based Objectives: Move the organization from sales-driven feature lists to problem-focused, outcome-driven plans. Success will be measured by business outcomes including customer retention, increasing adoption, and driving margin expansion.
• Team Topology & Portfolio Strategy: Continuously optimize the Team Topology (organization structure) to minimize dependencies and prioritize opportunities that drive growth and innovation. Sets portfolio and product objectives tied to customer and financial impact.

Organizational Transformation & Leadership

• Institutionalize the Product Model: Design an effective Team Topology that fosters cross-collaboration across Product Management, Engineering, and Design as a partnership of missionaries that accelerates cross-functional collaboration and innovation  
• Coach World-Class Talent: The single most important responsibility of this role is to coach your product managers to mastery. Recruit, coach, and retain exceptional product leaders. Elevate Product Design as a strategic peer to Engineering and Product Management, ensuring a balanced and customer-centric approach. Develops Director-level Product Managers and Leads as coaches, improving the organization’s capacity to discover, decide, and deliver.
• Be a Cultural Change Agent: Drive a mindset shift to problem-solving. Bridge the gap between operational excellence and future innovation, creating a culture that thrives on solving customer challenges in a meaningful and innovative manner. Foster a culture of empowered, outcome-driven product teams, where success is measured by outcomes, not output.

Execution & Delivery

• Drive Product Discovery and Delivery: Champion a customer-centered discovery process, working closely with Engineering and Product Design to confront risks early, validate  and deliver impactful solutions. Balance innovation with the practical realities of government procurement and compliance.
• Manage Business Viability: Balance innovation with the practical realities of government procurement and compliance. You ensure solutions work for our business (legal, sales, finance), not just the user.
• Platform Modernization: Collaborate with Engineering to lead the systems migration to modern, microservices-based platforms that increase agility, scalability, and strengthen customer acquisition.
• Discovery-First Mindset: Champion a culture of continuous product discovery. Ensure teams validate value, usability, feasibility, and viability before writing code, minimizing waste and maximizing impact.
• Customer Focus: Serve as a trusted product leader in conversations with government customers, policymakers, and community stakeholders. Champion discovery and continuous learning to ensure products address real-world needs.
• Outcome-Driven Governance: Oversee the Quarterly Product Business Review process to provide transparency into product health, strategic alignment, outcome metrics, data-driven insights and share learnings on what is and isn't working.

We’re looking for a transformative product leader with a proven track record of driving strategy, execution, and cultural change at scale. The ideal candidate will bring the following capabilities:

Enterprise Product Strategy

• Ability to define and sustain a cohesive product vision that aligns customer problems, business strategy, and technology possibilities across a complex, multi-portfolio organization.

Coaching & Staffing    

• Proven ability to assess product managers and coach them to competency. Expertise in shifting teams from output-focused delivery to outcome-based accountability.

Team Topology & Portfolio Strategy    

• Strong judgment in defining team boundaries (topology) and allocating capacity  across core platforms, modernization, and new growth initiatives, making decisions to maximize enterprise value.

Product Operating Model Transformation

• Demonstrated success institutionalizing a modern Product Operating Model with empowered cross-functional teams, clear decision rights, discovery-first practices, accountability and transparency.

Executive Decision Quality

• Ability to make timely, high-quality decisions under ambiguity by balancing customer needs, financial return, technical feasibility, business viability and risk, while enabling decision velocity across the organization.

Talent & Organizational Leadership

• Track record of building, coaching, and retaining high-performing product, design, and engineering leaders, elevating capability and fostering strong cross-functional partnership.

Executive Communication & Influence

• Exceptional ability to communicate product strategy, trade-offs, and outcomes with clarity and credibility to the CEO, Board, and senior leaders, building alignment across diverse stakeholders.

Domain Fluency in Complex Ecosystems

• Competency in managing products at the intersection of hardware, software, and the physical world. Ability to navigate high-compliance environments and understand logistics, supply chain, and maintenance implications of hardware-enabled software.

Qualifications

• Experience:10+ years of product leadership experience, with at least 5 years at the senior leadership or VP level in a medium-to-large public software or technology-enabled services company.  Bachelor’s degree in Business, Computer Science or a related field of study.  Master’s degree preferred.
• Transformation Track Record: Demonstrated success in transforming feature-team organizations into empowered product team organizations.    
• Domain Expertise: Experience in complex B2B/B2G/B2C environments; GovTech, transportation, public safety, IoT/Smart City, FinTech, defense tech or other regulated markets strongly preferred.  You understand how to innovate in complex high-compliance, hardware-enabled environments where software interacts with the physical world. 
• Strategic Financial Acumen: Ability to speak the language of the C-Suite and Board. You understand how to connect product KPIs to financial outcomes
• Technical Fluency: You possess a deep understanding of modern platform architecture (APIs, microservices, cloud migration) and can partner effectively with Engineering leadership to reduce technical debt and enable innovation
• Change Management: Exceptional interpersonal skills and resilience. You are capable of driving alignment across Business Units and functional partners to deliver a unified customer experience. Demonstrated ability to instill an empowered product culture: outcome-driven teams, customer focus, and strong business acumen

Who we are...

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. 

Culture 

Verra Mobility Corporation is a dynamic, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values—Do What’s Right, Choose Courage Over Comfort, Win Together, and Own It—in everything it does for its customers and team members. The company seeks to grow, both organically and through acquisition, to continue to be the undisputed market leader with a bias for action, customer focus, teamwork, drive for results, and commitment to excellence.

Position Overview

Help us shape the future of Mobility.  Our organization is at a pivotal inflection point, transforming from a project-based, IT-centric execution model to a modern Product Operating Model. We are seeking a visionary Senior Vice President, Head of Product to lead this evolution and report directly to the CEO.

In this role, you will architect and scale a product organization built on Durable Trios, collaborating across Product, Engineering, and Design, aligned to customer value streams. Your mission: institutionalize this model and empower teams to solve complex, high-impact challenges for customers that include the world’s largest rental car agencies, major municipalities, universities and Departments of Transportation.

This role requires a strategic leader who can balance modernizing core platforms with fueling new growth engines, from connected services to advanced mobility solutions. You will lead the shift from output-focused delivery to business results that matter and drive customer value.  Cultivating deep, real‑world understanding of customer needs to inspire the right solutions. If you are a strategic leader who thrives on transformation, inspires teams, and delivers measurable impact, this is your opportunity to redefine how we build products and shape the future of mobility.

Essential Responsibilities

Product Vision & Strategy

• Define the North Star: Craft and champion a unified product vision that brings together a diverse portfolio into a seamless, customer-centric ecosystem.
• Shift to Outcome-Based Roadmaps: Move the organization from sales-driven feature lists to problem-focused roadmaps. Success will be measured by business outcomes including customer retention, increasing adoption, and driving margin expansion.
• Portfolio Leadership: Manage investments with rigor, making strategic decisions to optimize resources and prioritize opportunities that drive growth and innovation.

Organizational Transformation & Leadership

• Institutionalize the Product Model: Establish the structure for effective cross-collaboration across Product Management, Engineering, and Design as the standard delivery unit. Foster true collaboration to accelerate innovation.
• Build World-Class Talent: Recruit, coach, and retain exceptional product leaders. Elevate Product Design as a strategic peer to Engineering and Product Management, ensuring a balanced and customer-centric approach.
• Be a Cultural Change Agent: Drive a mindset shift to problem-solving. Bridge the gap between operational excellence and future innovation, creating a culture that thrives on solving customer challenges in a meaningful and innovative manner.

Execution & Delivery

• Platform Modernization: Collaborate with the CTO to lead the systems migration to modern, microservices-based platforms that increase agility, scalability, and strengthen customer acquisition.
• Discovery-First Mindset: Champion a culture of continuous product discovery. Ensure teams validate value, usability, feasibility, and viability before writing code, minimizing waste and maximizing impact.
• Outcome-Driven Governance: Oversee the Quarterly Product Business Review process to provide executive visibility into product health, strategic alignment, and outcome metrics with high-context, data-driven insights.

We’re looking for a transformative product leader with a proven track record of driving strategy, execution, and cultural change at scale. The ideal candidate will bring the following capabilities:

Enterprise Product Strategy

• Ability to define and sustain a cohesive product vision that aligns customer value, business strategy, and financial outcomes across a complex, multi-portfolio organization.

Outcome-Driven Execution

• Expertise in shifting teams from output-focused delivery to outcome-based accountability, driving measurable impact in adoption, retention, efficiency, and growth.

Portfolio & Investment Leadership

• Strong judgment in allocating capital and capacity across core platforms, modernization, and new growth initiatives, making disciplined trade-offs, to maximize enterprise value.

Product Operating Model Transformation

• Demonstrated success institutionalizing a modern Product Operating Model with empowered cross-functional teams, clear decision rights, discovery-first practices, and effective governance.

Executive Decision Quality

• Ability to make timely, high-quality decisions under ambiguity by balancing customer needs, financial return, technical feasibility, and risk, while enabling decision velocity across the organization.

Talent & Organizational Leadership

• Track record of building, coaching, and retaining high-performing product, design, and engineering leaders, elevating capability and fostering strong cross-functional partnership.

Executive Communication & Influence

• Exceptional ability to communicate product strategy, trade-offs, and outcomes with clarity and credibility to the CEO, Board, and senior leaders, building alignment across diverse stakeholders.

Domain Fluency in Complex Ecosystems

• Competency in managing products at the intersection of hardware, software, and the physical world. Ability to navigate high-compliance environments and understand logistics, supply chain, and maintenance implications of hardware-enabled software.

Qualifications

• Experience:15+ years of product leadership experience, with at least 5 years at the C-level or VP level in a medium-to-large public software or technology-enabled services company.  Bachelor’s degree in Business, Computer Science or a related field of study.  Master’s degree preferred.
• Transformation Track Record: Demonstrated success in modernizing product operating models and moving team mindsets to agile methodologies
• Domain Expertise: Experience in complex B2B/B2G environments, IoT, Smart City, or FinTech is highly preferred. You understand how to innovate in complex high-compliance, hardware-enabled environments where software interacts with the physical world
• Strategic Financial Acumen: Ability to speak the language of the C-Suite and Board. You understand how to connect product outcomes to financial outcomes
• Technical Fluency: You possess a deep understanding of modern platform architecture (APIs, microservices, cloud migration) and can partner effectively with Engineering leadership to deliver new value.
• Change Management: Exceptional interpersonal skills and resilience. You are capable of driving alignment across Business Units and functional partners to deliver a unified customer experience.

Position Overview: 

The Director of Information Security is responsible for the design, development and implementation of enterprise cybersecurity solutions and will report to the Vice President of Information Security. This position is the highest-level technical expert and is responsible for managing the cybersecurity architecture and engineering functions. The Director of Information Security is also responsible for monitoring and verifying that the enterprise is appropriately protected from internal and external threats, while enabling the organization to work effectively and productively.

Essential Responsibilities: 

• Responsible for the planning, design and implementation of security measures created to safeguard access to resources, enterprise networks, computer systems, and data elements. Setting the strategy for the enterprise cybersecurity solutions.
• Configure, deploy, fine tune, and monitor SIEM, WAF, Firewall, Zero-Trust, IAM, MFA, EPP, SOAR, Vulnerability Management, Threat Intelligence, DLP, CASB, Secure Web & Email Gateway.
• Stay abreast of industry best practices in risk management techniques and integrate new methods and tools as appropriate.
• Monitor vendor and third-party security reports/lists and proactively patch vulnerabilities.
• Work with business line executives to provide visibility into the security risks with a standard risk management approach to track, mitigate and report on the risks.
• Engage with internal and external partners to help design, test, and implement state-of-the-art secure operating systems, applications, networks, and database products/solutions.
• Lead and participate in security operations support and incident management.
• Oversee individual contributors such as security engineers to provide them with clear vision and goals so that cybersecurity is seen as an integral component of enterprise architecture and portfolio management.
• Serve as the cybersecurity subject matter expert by providing guidance and consulting services to IT teams and business units.
• Maintains proper documentation for all security products and processes.

Qualifications:

• Bachelor’s degree from an accredited university.
• 10 years of progressive technology experience
• Minimum of 5 years of experience in a cybersecurity engineering or architecture leadership role.
• The ability to motivate and lead a team of cybersecurity staff supporting the organization’s goal and leads the process of developing a security vision for the future.
• Articulate with strong business acumen and executive presence.
• Foster and build a collaborative working relationship with various stakeholders.
• Expert in information security management, and business risk management.
• Ability to develop and maintain relationships with senior leaders at Verra Mobility and with customers, up to and including C-level executives.
• Must be adept at developing senior management presentations, enterprise communications, and whitepapers that are logical and concise with only general guidance from the VP, Cybersecurity and others to support senior executive reviews and initiatives.
• Must be proficient in leading cross-functional teams of senior employees to achieve objectives.
• Extensive experience in strategic planning, budgeting, and allocation.
• Direct experience leading and managing employees.
• Experience implementing cybersecurity solutions supporting defense-in-depth architecture.
• Experience developing cybersecurity best practices and standard operating procedures.
• Coachable and willing to learn with positive demeanor.
• Ability to take initiative and drive results.
• Minimum (DoD Directive 8140) certification of CISSP or CompTIA Security+.
• Proficiency in scripting languages that enable automation (i.e. Python, PowerShell, Bash).
• Strong organizational and time management abilities with formal project management experience.
• Work well under pressure and respond to tight deadlines while exercising sound judgment.
• Ability to work collaboratively with diverse stakeholders.
• Proficiency in Microsoft Office (i.e., excel xlookup, Power BI report building).
• Experience working in a regulated industry and confirming cybersecurity practices to SOX, PCI, NIST, ISO, SOC 2, and many others.
• Must be locally located and comfortable working a 3 days in office hybrid model and 2 days remote.

Desired Skills:

• Other security certifications, such as GSEC, OSCP, CISM, etc.
• Demonstrated ability to multi-task, respond to needs quickly and efficiently and prioritize work with a strong attention to detail.
• Must be a self-starter and possess the qualities to work efficiently, effectively, and autonomously with general supervision.

This position is not eligible for sponsorship now or in the future and is only considering local Arizona talent.

Position Overview: 

The Director of Information Security is responsible for the design, development and implementation of enterprise cybersecurity solutions and will report to the Vice President of Information Security. This position is the highest-level technical expert and is responsible for managing the cybersecurity architecture and engineering functions. The Director of Information Security is also responsible for monitoring and verifying that the enterprise is appropriately protected from internal and external threats, while enabling the organization to work effectively and productively.

Essential Responsibilities: 

• Responsible for the planning, design and implementation of security measures created to safeguard access to resources, enterprise networks, computer systems, and data elements. Setting the strategy for the enterprise cybersecurity solutions.
• Configure, deploy, fine tune, and monitor SIEM, WAF, Firewall, Zero-Trust, IAM, MFA, EPP, SOAR, Vulnerability Management, Threat Intelligence, DLP, CASB, Secure Web & Email Gateway.
• Stay abreast of industry best practices in risk management techniques and integrate new methods and tools as appropriate.
• Monitor vendor and third-party security reports/lists and proactively patch vulnerabilities.
• Work with business line executives to provide visibility into the security risks with a standard risk management approach to track, mitigate and report on the risks.
• Engage with internal and external partners to help design, test, and implement state-of-the-art secure operating systems, applications, networks, and database products/solutions.
• Lead and participate in security operations support and incident management.
• Oversee individual contributors such as security engineers to provide them with clear vision and goals so that cybersecurity is seen as an integral component of enterprise architecture and portfolio management.
• Serve as the cybersecurity subject matter expert by providing guidance and consulting services to IT teams and business units.
• Maintains proper documentation for all security products and processes.

Qualifications:

• Bachelor’s degree from an accredited university.
• 10 years of progressive technology experience
• Minimum of 5 years of experience in a cybersecurity engineering or architecture leadership role.
• The ability to motivate and lead a team of cybersecurity staff supporting the organization’s goal and leads the process of developing a security vision for the future.
• Articulate with strong business acumen and executive presence.
• Foster and build a collaborative working relationship with various stakeholders.
• Expert in information security management, and business risk management.
• Ability to develop and maintain relationships with senior leaders at Verra Mobility and with customers, up to and including C-level executives.
• Must be adept at developing senior management presentations, enterprise communications, and whitepapers that are logical and concise with only general guidance from the VP, Cybersecurity and others to support senior executive reviews and initiatives.
• Must be proficient in leading cross-functional teams of senior employees to achieve objectives.
• Extensive experience in strategic planning, budgeting, and allocation.
• Direct experience leading and managing employees.
• Experience implementing cybersecurity solutions supporting defense-in-depth architecture.
• Experience developing cybersecurity best practices and standard operating procedures.
• Coachable and willing to learn with positive demeanor.
• Ability to take initiative and drive results.
• Minimum (DoD Directive 8140) certification of CISSP or CompTIA Security+.
• Proficiency in scripting languages that enable automation (i.e. Python, PowerShell, Bash).
• Strong organizational and time management abilities with formal project management experience.
• Work well under pressure and respond to tight deadlines while exercising sound judgment.
• Ability to work collaboratively with diverse stakeholders.
• Proficiency in Microsoft Office (i.e., excel xlookup, Power BI report building).
• Experience working in a regulated industry and confirming cybersecurity practices to SOX, PCI, NIST, ISO, SOC 2, and many others.
• Must be locally located and comfortable working a 3 days in office hybrid model and 2 days remote.

Desired Skills:

• Other security certifications, such as GSEC, OSCP, CISM, etc.
• Demonstrated ability to multi-task, respond to needs quickly and efficiently and prioritize work with a strong attention to detail.
• Must be a self-starter and possess the qualities to work efficiently, effectively, and autonomously with general supervision.

This position is not eligible for sponsorship now or in the future and is only considering local Arizona talent.

Who we are...
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We partner with police departments, municipalities, and government agencies to deploy safety and mobility solutions across North America. We also serve commercial fleets and rental car companies, managing tolling transactions and violations for millions of vehicles.

Verra Mobility Corporation operates with a people-first philosophy and lives by its core values: Do What’s Right, Courage over Comfort, Win Together, and Own It.

Position Overview
The Contracts Optimization Manager of government contracts leads contracting activities for government customers with a focus on regulatory compliance, process efficiency, and standardization across the contract lifecycle.

This role is responsible for managing contracts from request for proposal (RFP) through award, administration, and closeout while ensuring compliance with state and local procurement regulations, including municipal and agency-specific requirements. The role also drives improvements in contract processes through the use of technology, automation, and standardized playbooks.

The position partners closely with Sales, Finance, IT, and Operations to enable scalable and compliant contracting practices.

Essential Responsibilities
•    Lead end-to-end government contracting activities from RFP/bid through award, execution, and contract closeout in accordance with applicable regulations.
•    Review and advise on RFPs, bids, contract offers, awards, amendments, and related documents.
•    Ensure compliance with all applicable federal, state, and local laws, regulations, and company policies.
•    Draft, review, and negotiate government contracts, subcontracts, amendments, and statements of work.
•    Analyze contract terms, identify risks, and propose mitigation strategies aligned with company standards.
•    Track active contracts, renewals, deliverables, and expirations to ensure proper contract administration.
•    Ensure alignment between contract terms, invoicing, and operational execution.
•    Develop, maintain, and improve contract templates, playbooks, clause libraries, and negotiation frameworks.
•    Identify inefficiencies in the contract lifecycle and implement process improvements to reduce cycle time and manual effort.
•    Leverage contract lifecycle management (CLM) systems and workflow tools to streamline contract intake, review, and approval processes.
•    Design and support AI-enabled workflows and automation to improve contract drafting and analysis.
•    Ensure technology-enabled outputs align with regulatory requirements and company risk tolerance.
•    Partner with cross-functional teams to support government sales and contracting strategies.
•    Train stakeholders on government contracting requirements, contract processes, and tools.
•    Track and report on contract metrics including cycle time, compliance, and process adoption.
•    Communicate contract status, risks, and performance updates to leadership and stakeholders.

Qualifications
•    Bachelor’s degree in related field or equivalent experience.
•    5+ years of experience in government contracting, including RFPs and contract negotiation.
•    Strong knowledge of state, and local procurement regulations.
•    Experience drafting and negotiating complex contracts.
•    Experience with contract lifecycle management (CLM) systems and workflow tools.
•    Strong understanding of contracting risk and compliance requirements.
•    Demonstrated experience with legal AI tools, including but not limited to Harvey AI
•    Ability to translate legal and regulatory requirements into scalable processes.
•    Strong organizational and time management skills.
•    Excellent written and verbal communication skills.

Preferred Qualifications
•    Juris Doctor (JD) or Master’s degree in government procurement or related field.
•    Certified Professional Contract Manager (CPCM) or similar certification.
•    Experience with AI tools, automation, or prompt engineering in contracting workflows.
•    Experience developing contract playbooks, SOPs, or policy documentation.

Position Overview:

The Senior Financial Analyst plays a critical role in supporting strategic decision-making by providing detailed financial analysis, forecasting, and reporting for the Commercial Services business unit. This individual will leverage their financial modeling skills, business acumen, leadership, curiosity, and communication skills to provide insights and clarity around financial performance and projections. This position will report to the Director, Finance and will partner with cross-functional teams to deliver actionable insights that drive business performance, ensure financial integrity, and enable data-informed decisions.

Essential Responsibilities:

• Develop and maintain driver-based financial models to support budgeting, forecasting, and long-range planning
• Prepare monthly, quarterly, and annual financial packages with variance analysis and actionable insights
• Collaborate with department leaders (Sales, Operations, HR, Supply Chain) to understand financial impacts and optimize outcomes
• Conduct sensitivity analyses and what-if scenarios to evaluate investments, pricing, and resource allocations
• Identify margin improvement opportunities, track KPIs, and support continuous improvement initiatives
• Ensure accuracy of financial data, align with US GAAP and company policies, and support internal/external audits as needed
• Leverage ERP and BI tools (e.g., Oracle/PBCS, Power BI/Tableau) to automate reporting and enhance insights

Qualifications:

• Bachelor’s in Finance, Accounting, Economics, or related field; MBA or CPA a plus
• 5–7 years in FP&A or financial analysis roles with progressive responsibility
• Advanced Excel skills (nested formulas, Power Query, Power Pivot), detailed financial modeling (3-statement models), and proficiency with ERP/BI tools; SQL skills highly preferred
• Strong presentation and communication skills with demonstrated ability to synthesize complex information and deliver clear recommendations
• A sense of urgency with strong attention to detail and high degree of accuracy
• Strong interpersonal skills and a demonstrated ability to lead projects, challenge assumptions, and achieve positive results
• Integrity, accountability, and commitment to continuous improvement

Connect with us to learn more about careers at Verra Mobility!

Who We Are

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. 

How We Work

As a future focused organization, we are looking for people who want to create relevant solutions today that will work tomorrow ensuring more people around the world reach their destination safely and easily.

Check out our Careers page here while you wait to hear from us!