Company Benefits & Perks

This role's anticipated base salary range is $65,000 to $75,000 annually based on skill's and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and stock award as well as a wide range of benefits, including health care, tuition reimbursement and much more.

#LI-NB1

This is Hybrid role (4 days in office /1 day remote)

Responsibilities :

• Create and maintain the Annual Financial Crimes test plan covering the different risk areas
• Coordinate day to day execution with offshore Testing team
• Own and update testing framework and supporting templates to be in-line with regulatory requirements and industry standards
• Conduct testing and monitoring activities, including developing test plans, test data collection, develop test instructions, and performing adequacy review of policies and procedures
• Execute hands on testing both functional as well as backend SQL, based on the control setup
• Analyze test results and summarize a list of meaning risk-based observations
• Communicate deficiencies to the business and key stakeholders and exercise credible challenge.
• Assist with preparing executive reports summarizing test results and conclusions
• Provide support with the maintenance of Global Financial Crimes Control Library
• Develop Testing and Monitoring metrics, and contribute to department reporting
• Work collaboratively with stakeholders across the Financial Crimes Compliance program and Engineering teams
• Perform qualitative and quantitative analysis on Financial Crimes control data to assess risk and impact

The ideal candidate will have 6+ years of experience evaluating Anti-Money Laundering (“AML”) controls across Investigations, Sanctions, Enhanced Due Diligence, and Suspicious Activity Reporting with a Financial Institution (preferably at a large broker or other financial institution with an international client base). Additionally, experience in internal audit, legal, accounting, or other control function of a financial services firm or regulator would be beneficial. 

Qualifications:

• Bachelor’s or Master’s Degree
• Knowledge of AML and trading products (Equities, Options, Futures, FOREX, and Crypto) as well as applicable industry standards
• Experience with SQL, Jira and JQL queries 
• Experience in US and Foreign AML Regulatory regimes
• Understanding of financial crimes data and Software Development Life Cycle (“SDLC”)
• High degree of comfort and fluency of how technology is applied to business and regulatory problems
• Excellent oral and written communication skills
• Detail-oriented with organizational and project management skills
• ACAMS, CFE, CFCS, Series 7, or other FINRA licenses or certifications a plus

To be successful in this position, you will have the following:

• Self-motivated and able to handle tasks with minimal supervision.
• Superb analytical and problem-solving skills.
• Excellent collaboration and communication (Verbal and written) skills.
• Outstanding organizational and time management skills.

Company Benefits & Perks

This role's anticipated base salary range is $115,000  to $150,000 annually based on skill's and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and stock award as well as a wide range of benefits, including health care, tuition reimbursement and much more

Company Benefits & Perks

This role's anticipated base salary range is $65,000 to $75,000 annually based on skill's and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and stock award as well as a wide range of benefits, including health care, tuition reimbursement and much more.

#LI-NB1

This is a hybrid role (4 days in the office / 1 day remote).

As a member of the Client Technical Support L1, you will assist clients with inquiries about our range of trading offerings and act as a liaison between internal teams and customers to ensure prompt and effective bug and issue resolution.

The ideal candidate will be analytical and have an affinity for problem-solving and troubleshooting technical and software issues. They should be able to recognize, investigate, and escalate client-reported issues related to our platforms. 

If you are motivated, have initiative, and are analytical and methodical, we can offer you a position that will both challenge and reward you as part of a team that is building one of the world’s strongest brokerage brands.

Responsibilities:

• Providing support to clients through phone, chats, and tickets
• Technical and functional support for the Interactive Brokers’ platforms
• Desktop applications (Windows, macOS, and Linux)
• Mobile applications (Android and iOS)
• Troubleshooting and support for Interactive Brokers’ web-based offerings
• Problem management with a focus on wide-scale technical issues

Requirements:

• Bachelor’s degree, preferred if in a technical field
• 1+ years in a client-facing support role
• 1+ years of experience working with Windows and Mac, software support, connectivity support
• Excellent verbal and written communication skills and the ability to work effectively in a team environment
• Experience working with support ticketing systems
• Adaptable to a constantly changing technical environment
• Initiative and desire to learn new skills/technologies and remain up to date with the latest trends; a real passion for solving technical problems
• Experience with financial products and services is a plus
• Excellent command of written and spoken English & Portuguese

To be successful in this position, you will have the following:

• Self-motivated and able to handle tasks with minimal supervision.
• Superb analytical and problem-solving skills.
• Excellent collaboration and communication (Verbal and written) skills.
• Outstanding organizational and time management skills.

Company Benefits & Perks

This is a hybrid role (4 days in the office / 1 day remote).

Responsibilities: 

• Conduct thorough investigations and reviews of client accounts and transactions to identify activity potentially linked to money laundering, terrorist financing, or other financial crimes
• Analyze complex data sets, client profiles, and transaction patterns to identify inconsistencies, anomalies, and red flags
• Prepare clear, well-organized case files and written reports to support findings and decision-making. Collaborate with internal stakeholders to gather information, escalate concerns, and ensure a coordinated response to risk
• Monitor and document activity following internal procedures, regulatory expectations, and best practices
• Stay current with applicable AML/CFT regulations, emerging financial crime trends, and internal policies

Skills:

• Strong analytical and quantitative skills, with the ability to assess large volumes of information and draw meaningful conclusions
• High degree of comfort and fluency with computers and technology, including the ability to navigate complex systems and data tools
• Excellent oral and written communication skills, with the ability to convey complex information clearly and concisely
• Detail-oriented with strong organizational and project management abilities
• Ability to work independently and effectively within a small team environment
• Capable of managing multiple priorities simultaneously with minimal supervision

Qualifications:

• 4 - 8+ years of work experience in AML investigations or related financial crime roles
• College Degree or equivalent work experience preferred
• High level of technical proficiency and understanding of how technology supports business and regulatory requirements
• Strong written and verbal communication skills, including experience drafting investigative narratives or similar reports
• Demonstrated ability to stay organized and meet deadlines in a fast-paced, detail-driven environment.
• Proven ability to work autonomously and collaboratively, managing multiple tasks with a high degree of accuracy
• ACAMS, CFE, CFCS, Series 7, or other relevant certifications or FINRA licenses are a plus.

To be successful in this position, you will have the following:

• Self-motivated and able to handle tasks with minimal supervision.
• Superb analytical and problem-solving skills.
• Excellent collaboration and communication (Verbal and written) skills.
• Outstanding organizational and time management skills.

Company Benefits & Perks

This role's anticipated base salary range is $70,000 to $85,000 annually based on skill's and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and stock award as well as a wide range of benefits, including health care, tuition reimbursement and much more.

Company Benefits & Perks

Interactive Brokers offers a competitive remuneration package including: 

• Health, dental, disability and life insurance with 100% premiums covered.
• Company RSP contribution matching, Stock incentive plan

**We thank all applicants. However, only those selected for an interview will be contacted.

This role's anticipated base salary range is 60,000 CAD to 75,000 CAD annually based on skill's and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and stock award as well as a wide range of benefits, including health care, tuition reimbursement and much more.

#LI-NB1

This is a hybrid role (4 days in the office / 1 daysremote).

As a member of the Client Technical Support L1, you will assist clients with inquiries about our range of trading offerings and act as a liaison between internal teams and customers to ensure prompt and effective bug and issue resolution.

The ideal candidate will be analytical and have an affinity for problem-solving and troubleshooting technical and software issues. They should be able to recognize, investigate, and escalate client-reported issues related to our platforms. 

If you are motivated, have initiative, and are analytical and methodical, we can offer you a position that will both challenge and reward you as part of a team that is building one of the world’s strongest brokerage brands.

Responsibilities:

• Providing support to clients through phone, chats, and tickets
• Technical and functional support for the Interactive Brokers’ platforms
• Desktop applications (Windows, macOS, and Linux)
• Mobile applications (Android and iOS)
• Troubleshooting and support for Interactive Brokers’ web-based offerings
• Problem management with a focus on wide-scale technical issues

Requirements:

• Bachelor’s degree, preferred if in a technical field
• 1+ years in a client-facing support role
• 1+ years of experience working with Windows and Mac, software support, connectivity support
• Excellent verbal and written communication skills and the ability to work effectively in a team environment
• Experience working with support ticketing systems
• Adaptable to a constantly changing technical environment
• Initiative and desire to learn new skills/technologies and remain up to date with the latest trends; a real passion for solving technical problems
• Experience with financial products and services is a plus
• Excellent command of written and spoken English & Portuguese

To be successful in this position, you will have the following:

• Self-motivated and able to handle tasks with minimal supervision.
• Superb analytical and problem-solving skills.
• Excellent collaboration and communication (Verbal and written) skills.
• Outstanding organizational and time management skills.

Company Benefits & Perks

This is a hybrid role (3 days in office / 2 days remote).

About your team:

We seek a motivated Incident Responder to join our Security Operations team. You will assist in monitoring, detecting, analyzing, and responding to security events and incidents. This role is ideal for candidates eager to develop hands-on skills in incident handling, threat analysis, and cybersecurity tools.

What will be your responsibilities within IBKR:

• Monitor security alerts from SIEM, EDR, and other monitoring platforms
• Assist in the triage, investigation, and containment of security incidents
• Collect and analyze logs, network data, and endpoint artifacts
• Document incident findings and support root cause analysis
• Escalate complex incidents to senior analysts
• Participate in security exercises and continuous improvement initiatives

Which skills are required:

• 6+ years of experience
• Basic understanding of cybersecurity concepts, threats, and attack vectors
• Familiarity with SIEM, endpoint protection, or network monitoring tools (preferred)
• Strong analytical and problem-solving skills
• Effective communication and documentation abilities
• Degree or certification in cybersecurity, information technology, or related field (or equivalent hands-on experience)

To be successful in this position, you will have the following:

• Self-motivated and able to handle tasks with minimal supervision
• Superb analytical and problem-solving skills
• Excellent collaboration and communication (verbal and written) skills
• Outstanding organizational and time management skills

Company Benefits & Perks

• Competitive salary, annual performance-based bonus, and stock grant
• Retirement plan 401(k) with competitive company match
• Excellent health and wellness benefits, including medical, dental, and vision benefits, and a company-paid medical healthcare premium
• Wellness screenings and assessments, health coaches, and counseling services through an Employee Assistance Program (EAP)
• Paid time off and a generous parental leave policy
• Daily company lunch allowance provided, and a fully stocked kitchen with healthy options for breakfast and snacks
• Corporate events, including team outings, dinners, volunteer activities, and company sports teams
• Education reimbursement and learning opportunities
• Modern offices with multi-monitor setups

This role's anticipated base salary range is $110,000 to $170,000 annually, based on skills and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and a stock award, as well as a wide range of benefits, including health care, tuition reimbursement, and much more.

This is a hybrid role (4 days in the office /1 day remote).

About Your Team:

As a member of the Client Technical Support team, you will assist clients with inquiries about our range of trading offerings and act as a liaison between internal teams and customers to ensure a prompt and effective resolution to bugs and issues. The ideal candidate will be analytical with an affinity for problem-solving and troubleshooting technical and software issues. They should be able to recognize, investigate, and escalate client-reported issues related to our platforms. If you are motivated, have initiative, and are analytical and methodical, we can offer you a position that will challenge and reward you as part of a team building one of the world’s strongest brokerage brands.

Responsibilities:

• Providing support to clients through phone, chats, and tickets
• Technical and functional support for the Interactive Brokers’ platforms
  • Desktop applications (Windows, macOS, and Linux)
  • Mobile applications (Android and iOS)
• Troubleshooting and support for Interactive Brokers’ web-based offerings
• Problem management with a focus on wide-scale technical issues

Requirements:

• Bachelor’s degree, preferred if in a technical field.
• 1+ years in a client-facing support role
• 1+ years of experience working with Windows and Mac, software support, connectivity support
• Excellent verbal and written communication skills and the ability to work effectively in a team environment
• Experience working with support ticketing systems
• Adaptable to a constantly changing technical environment
• Initiative, a desire to learn new skills/technologies and remain up to date with the latest trends, and a real passion for solving technical problems
• Experience with financial products and services is a plus.
• Excellent command of written and spoken English & French a must

Company Benefits & Perks

Interactive Brokers offers a competitive remuneration package including: 

• Health, dental, disability and life insurance with 100% premiums covered.
• Company RSP contribution matching, Stock incentive plan

**We thank all applicants. However, only those selected for an interview will be contacted.

The anticipated base salary range for this role is 60,000 CAD to 70,000 CAD annually, based on skills and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and a stock award, as well as a wide range of benefits, including healthcare, and more.

This is Hybrid role (4 days in office /1 day remote)

Interactive Brokers is looking to hire a full-time Quality Assurance Compliance Analyst at the Chicago office. This is a position with excellent growth potential for highly motivated and exceptional performers. Analysts will report to a Quality Assurance Compliance Manager in our Chicago office and will assist with ensuring the firm complies with Bank Secrecy Act, USA PATRIOT Act, anti-terrorist financing, sanctions, industry AML, and securities laws and regulations.

Responsibilities

• Conducting Quality Assurance reviews of account activity, including trading activity, deposit and withdrawal activity, and public domain activity, to determine if activity is in line with IBKR policy
• Advising management by collecting, analyzing, and summarizing data and trends.
• Conduct Quality Assurance reviews on regulatory filings
• Contribute to streamlining current processes and identifying areas for improvement
• Review trading data for suspicious activity or patterns of unusual trading

The ideal candidate will have some regulatory compliance experience working for an exchange, a regulatory organization, a Broker Dealer (BD), a Futures Commission Merchant (FCM) or similar organization. Alternatively, experience in internal audit, legal, accounting or other control function of a financial services firm or regulator would be beneficial. In the absence of direct industry experience, we will also consider applicants with excellent Bachelor’s-level educational credentials who have some background in law, accounting, data analytics or similar areas with strong analytical and quantitative skills. In order to thrive and succeed in a remote work environment candidates must be focused, adaptable, collaborative and have strong time management skills.

Qualifications, Skills & Attributes

Preferred qualifications:

• 2+ years’ work experience in Trade Surveillance
• Strong product knowledge of equity or exchange-traded derivative markets, or, preferably, both
• High degree of comfort and fluency with computers and technology and understanding of how technology is applied to business and regulatory problems.
• Excellent oral and written communication skills
• Detail-oriented with outstanding organizational and project management skills
• Ability to work both independently as well as in a small-team environment, and to multi-task with minimal supervision
• ACAMS, CFE, CFCS, Series 7, or other FINRA licenses or certifications a plus

To be successful in this position, you will have the following:

• Self-motivated and able to handle tasks with minimal supervision.
• Superb analytical and problem-solving skills.
• Excellent collaboration and communication (Verbal and written) skills.
• Outstanding organizational and time management skills.

Company Benefits & Perks

This is a hybrid role (4 days in the office/1 day remote).

Interactive Brokers seeks several motivated individuals to join our Application Support Group as an Account Processing Analyst to support the New Accounts team. This role will be part of a team building one of the world's strongest brokerage brands. A global enterprise that employs technology in all aspects of its business to generate prudent, controlled growth.

The successful candidate will be motivated, have strong initiative, and be analytical and methodical in their approach. We offer you a position that will both challenge and reward you. We look forward to reviewing your online application.

Responsibilities: 

• Daily processing of institutional and retail client applications
• Review documentation related to a new account
• Collaborate with other cross-functional teams to assist with account approval and maintenance.
• Cross-reference multiple databases and ensure that regulatory aspects of AML and KYC are completed before opening an account
• Follow various regulatory requirements and internal policies and procedures.
• Correspond with clients, sales representatives and Client service representatives.

Qualifications: 

• Bachelor's Degree
• Registrations: FINRA Series 7, 6, 63. IBKR will sponsor a FINRA license if job-related
• Excellent communication skills
• Proficient user of MS Office applications, including advanced Excel skills
• Ability to prioritize effectively and multitask
• Self-organized team player with an excellent eye for detail

 To be successful in this position, you will have the following:

• Self-motivated and able to handle tasks with minimal supervision.
• Superb analytical and problem-solving skills.
• Excellent collaboration and communication (Verbal and written) skills.
• Outstanding organizational and time management skills.

Company Benefits & Perks

• Competitive salary, annual performance-based bonus and stock grant
• This position is eligible for overtime pay
• Retirement plan 401(k) with a competitive company match
• Excellent health and wellness benefits, including medical, dental, and vision benefits, and a company-paid medical healthcare premium
• Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP)
• Daily company lunch allowance provided, and a fully stocked kitchen with healthy options for breakfast and snacks
• Corporate events, including team outings, dinners, volunteer activities and company sports teams
• Education reimbursement and learning opportunities

The anticipated base salary range for this role is $65,000 to $75,000 annually, based on skills and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and stock award as well as a wide range of benefits, including health care, tuition reimbursement and much more.

This is a hybrid role (4 days in office /1 day remote)

Company Overview 

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. 

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. 

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. 

What will be your responsibilities within IBKR: 

Interactive Brokers is seeking an experienced Senior Subject Matter Expert (SME) specializing in deceased estate administration to join our team. This critical role requires a seasoned professional with deep expertise in managing the complex processes associated with deceased client accounts, estate settlements, and regulatory compliance across multiple jurisdictions. 

• Serve as the primary expert resource for deceased estate matters across the organization. 
• Review and validate estate documentation including death certificates, letters of testamentary, probate documents, and executor authorizations. 
• Coordinate the transfer or liquidation of securities, options, futures, and other financial instruments held in deceased accounts. 
• Ensure proper handling of outstanding trades, margin positions, and corporate actions for deceased accounts. 
• Liaise with legal counsel and compliance teams on complex or high-value estate matters. 

Preferred Qualifications 

• Law degree, paralegal certification, other relevant qualification or significant demonstratable relevant experience. 
• Experience with international estates and cross-border asset transfers.
• Knowledge of estate planning strategies and trust structures.
• Experience working in a global financial institution. 

To be successful in this position, you will have the following: 

• Self-motivated and able to handle tasks with minimal supervision.
• Superb analytical and problem-solving skills.
• Excellent collaboration and communication (verbal and written) skills.
• Outstanding organizational and time management skills.
• Above all you are an active hands on person able to deliver quality and volume. 

Company Benefits & Perks

• Competitive salary, annual performance-based bonus, and stock grant
• This position is eligible for overtime pay.
• Retirement plan 401(k) with competitive company match
• Excellent health and wellness benefits, including medical, dental, and vision coverage; company-paid medical healthcare premium
• Wellness screenings and assessments, health coaches, and counseling services through an Employee Assistance Program (EAP)
• Daily company lunch allowance and a fully stocked kitchen with healthy options for breakfast and snacks
• Corporate events, including team outings, dinners, volunteer activities, and company sports teams
• Education reimbursement and learning opportunities

This role's anticipated base salary range is $70,000 to $90,000 annually, based on skills and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and stock award, as well as a wide range of benefits, including health care, tuition reimbursement, and much more.

This is Hybrid role (4 days in office /1 day remote)

About your Team:

Interactive Brokers LLC (“IBLLC”) is searching for a Fraud Analyst on the Risk Assessment Team (“RA”) within the New Accounts Department to be located in our Chicago office.  The Fraud Analyst will report to a Risk Assessment Team Lead and will assist with ensuring the firm complies with Bank Secrecy Act, USA PATRIOT Act, anti-terrorist financing, sanctions, and industry AML laws and regulations. We are searching for candidates with prior experience in the financial services industry, extraordinary attention to detail, and strong communication skills.

The IBLLC RA is accountable for providing high-quality reviews of Anti Money Laundering (AML), Know Your Customer (KYC), sanctions, anti-fraud, and Politically Exposed Persons (PEP) issues for retail customers, financial advisors, hedge fund operators and other professional clients. The aim is to facilitate client onboarding by providing regulatory and compliance guidance while building and maintaining long-term client relationships as we expand our global service offerings.

 What will be your responsibilities within IBKR: 

• Identify and investigate alerts and escalated cases to detect fraud
• Develop, implement, and maintain fraud detection and prevention strategies
• Ensure compliance with fraud policies and procedures
• Collaborate with other departments to ensure fraud prevention measures are in place
• Advise management by collecting, analyzing, and summarizing data and trends
• All other duties or responsibilities assigned

 What required skill’s you need:

• 1-3 years of experience conducting fraud or financial crimes investigations
• College degree is required.
• Knowledge of the Self-Regulatory Organization (SRO), Broker Dealer and/or Futures Commodity Merchant (“FCM”) environment, and equities and equity-linked products is key
• High proficiency with desktop applications and MS Office suite of products
• Must be comfortable working in an automated, hands-on environment
• Excellent written and oral communication skill sets

Preferred Qualifications

• Experience within a Compliance Department, internal audit, legal or a control function of an SRO, BD or FCM.
• Trading background with the ability to understand and breakdown complex trading strategies.
• Certified Fraud Examiner (CFE) or similar certification

 To be successful in this position, you will have the following:

• Self-motivated and able to handle tasks with minimal supervision.
• Superb analytical and problem-solving skills.
• Excellent collaboration and communication (Verbal and written) skills.
• Outstanding organizational and time management skills.

Company Benefits & Perks

This is a hybrid role (4 days in the office/1 day remote).

Interactive Brokers is seeking several motivated individuals to join our team as a Client Services Representative, supporting the greater New Accounts team in a client service role. This individual is a key component in ensuring that the overall client experience is exceptional, acting as a liaison between our clients and our New Accounts operational and processing teams. This role will be part of a team building one of the world's strongest brokerage brands. Interactive Brokers is a global enterprise that employs technology in all aspects of its business to generate prudent, controlled growth.

We are looking for successful candidates who are motivated, analytical, methodical, and have strong initiative. We can offer a position that will challenge and reward you while allowing you to grow within our organization. We look forward to reviewing your online application.

What will be your responsibilities within IBKR: 

• Respond to incoming client and sales inquiries regarding issues with the online account application and/or documentation requirements for account opening.
• Assist processing teams with client outreach required to obtain information required for account approval.
• Review documentation as related to new account applications;
• Collaborate with other cross-functional teams to assist with account approval and maintenance.
• Identify areas for improvement within the online application and account opening process to improve the client experience and the production of new accounts.
• Cross-reference multiple databases and ensure regulatory aspects of AML and KYC are completed prior to account opening;
• Follow various regulatory requirements and internal policies and procedures;
• Correspond with clients, sales representatives, and internal Client service teams. 

Which skills are required: 

• Bachelor's Degree
• Excellent communication skills
• Must be well organized, prioritize effectively, think critically, and have a strong ability to multi-task
• Proficient user of MS Office applications
• Self-organized team player with exceptional attention to detail
• FINRA licensing preferred 

To be successful in this position, you will have the following:

• Self-motivated and able to handle tasks with minimal supervision.
• Superb analytical and problem-solving skills.
• Excellent collaboration and communication (Verbal and written) skills.
• Outstanding organizational and time management skills.

Company Benefits & Perks

• Competitive salary, annual performance-based bonus and stock grant
• This position is eligible for overtime pay
• Retirement plan 401(k) with a competitive company match
• Excellent health and wellness benefits, including medical, dental, and vision benefits, and a company-paid medical healthcare premium
• Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP)
• Daily company lunch allowance provided, and a fully stocked kitchen with healthy options for breakfast and snack
• Corporate events, including team outings, dinners, volunteer activities and company sports teams
• Education reimbursement and learning opportunities

This role's anticipated base salary range is $65,000 to $75,000 annually based on skill's and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and stock award as well as a wide range of benefits, including health care, tuition reimbursement and much more

This is Hybrid role (4 days in office /1 day remote)

About your Team:

As a Level 1 API Support Analyst at Interactive Brokers (IBKR), you will be the first point of contact for clients seeking assistance with our API products. You will handle inquiries through multiple communication channels and guide clients of
varying technical backgrounds through basic API integration processes.

 What will be your responsibilities within IBKR: 

• Respond to client inquiries via phone, chat, and support tickets in a timely and professional manner.
• Address basic questions related to third-party integrations with IBKR API.
• Guide clients through initial API connection processes.
• Direct clients to relevant documentation and resources.
• Triage market data inquiries and escalate as appropriate.
• Route complex technical issues to specialized teams including API Integration, APIL2, AM-API, and FIXENG teams.
• Document client interactions accurately in the support system.
• Follow established support protocols and workflows.

 What required skill’s you need:

• Bachelor's degree or equivalent experience (preferred)
• Basic understanding of programming concepts and what coding entails
• Excellent written and verbal communication skills
• Ability to communicate technical concepts to clients with varying levels of technical proficiency
• Strong problem-solving abilities
• Customer-service oriented mindset
• Ability to work in a fast-paced environment

Desired Attributes

• Interest in financial markets and trading systems.
• Previous experience in a technical support role.
• Knowledge of financial APIs or trading systems (a plus).
• Ability to learn quickly and adapt to changing technologies.

 To be successful in this position, you will have the following:

• Self-motivated and able to handle tasks with minimal supervision.
• Superb analytical and problem-solving skills.
• Excellent collaboration and communication (Verbal and written) skills.
• Outstanding organizational and time management skills.

Company Benefits & Perks

This role's anticipated base salary range is $67,000 to $75,000 annually based on skill's and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and stock award as well as a wide range of benefits, including health care, tuition reimbursement and much more.

This is a hybrid role (4 days in the office / 1 day remote).

About Your Team:

As a member of the Client Technical Support team, you will assist clients with inquiries about our range of trading offerings and act as a liaison between internal teams and customers to ensure a prompt and effective resolution to bugs and issues. The ideal candidate will be analytical with an affinity for problem-solving and troubleshooting technical and software issues. They should be able to recognize, investigate, and escalate client-reported issues related to our platforms. If you are motivated, have initiative, and are analytical and methodical, we can offer you a position that will challenge and reward you as part of a team building one of the world’s strongest brokerage brands.

Responsibilities:

• Providing support to clients through phone, chats, and tickets
• Technical and functional support for the Interactive Brokers’ platforms
  • Desktop applications (Windows, macOS, and Linux)
  • Mobile applications (Android and iOS)
• Troubleshooting and support for Interactive Brokers’ web-based offerings
• Problem management with a focus on wide-scale technical issues

Requirements:

• Bachelor’s degree, preferred if in a technical field.
• 1+ years in a client-facing support role
• 1+ years of experience working with Windows and Mac, software support, connectivity support
• Excellent verbal and written communication skills and the ability to work effectively in a team environment
• Experience working with support ticketing systems
• Adaptable to a constantly changing technical environment
• Initiative, a desire to learn new skills/technologies and remain up to date with the latest trends, and a real passion for solving technical problems
• Experience with financial products and services is a plus.
• Required excellent command of written and spoken English & Russian 

Company Benefits & Perks

• Competitive salary, annual performance-based bonus and stock grant
• Retirement plan 401(k) with a competitive company match
• Excellent health and wellness benefits, including medical, dental, and vision benefits, and a company-paid medical healthcare premium
• Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP)
• Daily company lunch allowance provided, and a fully stocked kitchen with healthy options for breakfast and snack
• Corporate events, including team outings, dinners, volunteer activities and company sports teams
• Education reimbursement and learning opportunities

This role's anticipated base salary range is $65,000 to $70,000 annually based on skill's and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and stock award as well as a wide range of benefits, including health care, tuition reimbursement and much more.

This is Hybrid role (4 days in office / 1 day remote)

Interactive Brokers is looking to hire Trade Surveillance Analysts (temps) for a six-month assignment in its Chicago, Illinois, office. This entry-level position has excellent growth potential for highly motivated and exceptional performers. Analysts will report to a Compliance Manager and help ensure the firm complies with the Bank Secrecy Act, USA PATRIOT Act, anti-terrorist financing, sanctions, industry anti-money laundering, and securities laws and regulations.

Day-to-day responsibilities include:

• Conducting account activity reviews, including trading, deposit and withdrawal, and public domain activity, to determine if the activity aligns with IBKR policy.
• Advising management by collecting, analyzing, and summarizing data and trends. 
• Preparing regulatory filings.
• Contribute to streamlining current processes and identifying areas for improvement.
• Review trading data for suspicious activity or patterns of unusual trading.

The ideal candidate will have 1-3 years of regulatory compliance experience working for an exchange, a regulatory organization, a broker-dealer (BD), a futures commission merchant (FCM) or a similar organization. Alternatively, experience in internal audit, legal, accounting, or other control functions of a financial services firm or regulator would be beneficial. Absent direct industry experience, we will also consider applicants with excellent bachelor ’s-level educational credentials, some background in finance, economics, data analytics, or similar areas, and strong analytical and quantitative skills.

Qualifications, Skills & Attributes:

• Strong product knowledge of equity or exchange-traded derivative markets’ or, preferably, both
• High degree of comfort and fluency with computers and technology and understanding of how technology is applied to business and regulatory problems
• Excellent oral and written communication skills
• Detail-oriented with outstanding organizational and project management skills
• Ability to work both independently as well as in a small-team environment and to multi-task with minimal supervision
• ACAMS, CFE, CFCS, Series 7, or other FINRA licenses or certifications a plus

 To be successful in this position, you will have the following:

• Self-motivated and able to handle tasks with minimal supervision.
• Superb analytical and problem-solving skills.
• Excellent collaboration and communication (Verbal and written) skills.
• Outstanding organizational and time management skills.

Company Benefits & Perks

This is a hybrid role (4 days in the office / 1 day remote).

About Your Team:

As a member of the Client Technical Support team, you will assist clients with inquiries about our range of trading offerings and act as a liaison between internal teams and customers to ensure a prompt and effective resolution to bugs and issues. The ideal candidate will be analytical with an affinity for problem-solving and troubleshooting technical and software issues. They should be able to recognize, investigate, and escalate client-reported issues related to our platforms. If you are motivated, have initiative, and are analytical and methodical, we can offer you a position that will challenge and reward you as part of a team building one of the world’s strongest brokerage brands.

Responsibilities:

• Providing support to clients through phone, chats, and tickets
• Technical and functional support for the Interactive Brokers’ platforms
  • Desktop applications (Windows, macOS, and Linux)
  • Mobile applications (Android and iOS)
• Troubleshooting and support for Interactive Brokers’ web-based offerings
• Problem management with a focus on wide-scale technical issues

Requirements:

• Bachelor’s degree, preferred if in a technical field.
• 1+ years in a client-facing support role
• 1+ years of experience working with Windows and Mac, software support, connectivity support
• Excellent verbal and written communication skills and the ability to work effectively in a team environment
• Experience working with support ticketing systems
• Adaptable to a constantly changing technical environment
• Initiative, a desire to learn new skills/technologies and remain up to date with the latest trends, and a real passion for solving technical problems
• Experience with financial products and services is a plus.
• Excellent command of written and spoken English & French a must

Company Benefits & Perks

This is a hybrid role (4 days in office/1 day remote).

About your team:

Interactive Brokers (IBKR) is seeking a Platform Engineer – Support to join our Information Technology team. This role provides first-level technical support for Microsoft Windows platforms across the organization. You will assist business and development end-users via phone, email, and a centralized ticketing system to resolve or escalate IT issues.

This position requires strong technical knowledge, polished communication skills, and a high sense of urgency. Ideal candidates will demonstrate intermediate expertise in Windows and networking technologies, patience with less technical users, and the ability to thrive in a fast-paced environment.

What will be your responsibilities within IBKR: 

• Provide timely technical assistance for issues related to computer systems, software, and hardware in accordance with departmental SLAs.
• Support users via phone, email, in-person, and remote tools.
• Troubleshoot and resolve issues involving desktops, laptops, virtual machines, smartphones, scanners, printers, and other peripherals.
• Install operating systems, applications, drivers, and configure system settings per departmental standards.
• Diagnose root causes of technical problems and implement permanent solutions to prevent recurrence.
• Document resolutions in the department’s knowledge base and contribute to self-help resources for employees.
• Maintain detailed records of incident activity, including contact attempts and resolution notes, and escalate when necessary.
• Participate in departmental and firm-wide projects as assigned.
• Attend training sessions and team meetings to support productivity and development goals.
• Interface professionally with employees at all levels, including executives, to promote a positive image of the IT department.
• Communicate effectively with both technical and non-technical colleagues.

Which skills are required:

• Associate’s degree in Computer Science or related field preferred.
• Certifications such as A+, Network+, Microsoft, or VMware are a plus.
• Minimum 2+ years of technical support experience, or equivalent education and training.
• Strong organizational, prioritization, and multitasking abilities.
• Team-oriented mindset with a commitment to knowledge sharing.
• Ability to explain technical concepts to non-technical stakeholders.
• Excellent interpersonal, written, and verbal communication skills.
• Detail-oriented, flexible, and self-directed.
• Resourceful and proactive in solving problems independently.
• Ability to manage multiple high-priority tasks in a technical environment

Technical Competencies

• Strong knowledge of Microsoft Windows desktop operating systems.
• Proficiency in Microsoft Office Suite.
• Working knowledge of:
  • Entra ID and Azure services
  • Administrative scripting (PowerShell, Python, etc.)
  • Intune packaging and PC deployments
  • TCP/IP, Wi-Fi, DNS, DHCP
  • Active Directory environments and Office 365 cloud applications
  • Desktop imaging, application deployment, hard drive encryption, domains, and group policies

 Company Benefits & Perks

Company Benefits & Perks

This role's anticipated base salary range is $65,000 to $75,000 annually based on skill's and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and stock award as well as a wide range of benefits, including health care, tuition reimbursement and much more.

#LI-NB1

This is a hybrid role (3 days in office / 2 days remote).

About your team:

We seek a motivated Incident Responder to join our Security Operations team. You will assist in monitoring, detecting, analyzing, and responding to security events and incidents. This role is ideal for candidates eager to develop hands-on skills in incident handling, threat analysis, and cybersecurity tools.

What will be your responsibilities within IBKR:

• Monitor security alerts from SIEM, EDR, and other monitoring platforms
• Assist in the triage, investigation, and containment of security incidents
• Collect and analyze logs, network data, and endpoint artifacts
• Document incident findings and support root cause analysis
• Escalate complex incidents to senior analysts
• Participate in security exercises and continuous improvement initiatives

Which skills are required:

• 6+ years of experince
• Basic understanding of cybersecurity concepts, threats, and attack vectors
• Familiarity with SIEM, endpoint protection, or network monitoring tools (preferred)
• Strong analytical and problem-solving skills
• Effective communication and documentation abilities
• Degree or certification in cybersecurity, information technology, or related field (or equivalent hands-on experience)

To be successful in this position, you will have the following:

• Self-motivated and able to handle tasks with minimal supervision
• Superb analytical and problem-solving skills
• Excellent collaboration and communication (verbal and written) skills
• Outstanding organizational and time management skills

Company Benefits & Perks

• Competitive salary, annual performance-based bonus, and stock grant
• Retirement plan 401(k) with competitive company match
• Excellent health and wellness benefits, including medical, dental, and vision benefits, and a company-paid medical healthcare premium
• Wellness screenings and assessments, health coaches, and counseling services through an Employee Assistance Program (EAP)
• Paid time off and a generous parental leave policy
• Daily company lunch allowance provided, and a fully stocked kitchen with healthy options for breakfast and snacks
• Corporate events, including team outings, dinners, volunteer activities, and company sports teams
• Education reimbursement and learning opportunities
• Modern offices with multi-monitor setups

This role's anticipated base salary range is $110,000 to $140,000 annually, based on skills and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and a stock award, as well as a wide range of benefits, including health care, tuition reimbursement, and much more.

This is a hybrid role (4 days in the office / 1 day remote).

About Your Team:

As a member of the Client Technical Support team, you will assist clients with inquiries about our range of trading offerings and act as a liaison between internal teams and customers to ensure a prompt and effective resolution to bugs and issues. The ideal candidate will be analytical with an affinity for problem-solving and troubleshooting technical and software issues. They should be able to recognize, investigate, and escalate client-reported issues related to our platforms. If you are motivated, have initiative, and are analytical and methodical, we can offer you a position that will challenge and reward you as part of a team building one of the world’s strongest brokerage brands.

Responsibilities:

• Providing support to clients through phone, chats, and tickets
• Technical and functional support for the Interactive Brokers’ platforms
  • Desktop applications (Windows, macOS, and Linux)
  • Mobile applications (Android and iOS)
• Troubleshooting and support for Interactive Brokers’ web-based offerings
• Problem management with a focus on wide-scale technical issues

Requirements:

• Bachelor’s degree, preferred if in a technical field.
• 1+ years in a client-facing support role
• 1+ years of experience working with Windows and Mac, software support, connectivity support
• Excellent verbal and written communication skills and the ability to work effectively in a team environment
• Experience working with support ticketing systems
• Adaptable to a constantly changing technical environment
• Initiative, a desire to learn new skills/technologies and remain up to date with the latest trends, and a real passion for solving technical problems
• Experience with financial products and services is a plus.
• Excellent command of written and spoken English & Mandarin a must

Company Benefits & Perks

Interactive Brokers offers a competitive remuneration package including: 

• Health, dental, disability and life insurance with 100% premiums covered.
• Company RSP contribution matching, Stock incentive plan

**We thank all applicants. However, only those selected for an interview will be contacted.

The anticipated base salary range for this role is 60,000 CAD to 70,000 CAD annually, based on skills and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and a stock award, as well as a wide range of benefits, including healthcare, and more.

This is a hybrid role (3 days in office / 2 days remote).

About your team:

We seek a motivated Incident Responder to join our Security Operations team. You will assist in monitoring, detecting, analyzing, and responding to security events and incidents. This role is ideal for candidates eager to develop hands-on skills in incident handling, threat analysis, and cybersecurity tools.

What will be your responsibilities within IBKR:

• Monitor security alerts from SIEM, EDR, and other monitoring platforms
• Assist in the triage, investigation, and containment of security incidents
• Collect and analyze logs, network data, and endpoint artifacts
• Document incident findings and support root cause analysis
• Escalate complex incidents to senior analysts
• Participate in security exercises and continuous improvement initiatives

Which skills are required:

• 6+ years of experience
• Basic understanding of cybersecurity concepts, threats, and attack vectors
• Familiarity with SIEM, endpoint protection, or network monitoring tools (preferred)
• Strong analytical and problem-solving skills
• Effective communication and documentation abilities
• Degree or certification in cybersecurity, information technology, or related field (or equivalent hands-on experience)

To be successful in this position, you will have the following:

• Self-motivated and able to handle tasks with minimal supervision
• Superb analytical and problem-solving skills
• Excellent collaboration and communication (verbal and written) skills
• Outstanding organizational and time management skills

Company Benefits & Perks

• Competitive salary, annual performance-based bonus, and stock grant
• Retirement plan 401(k) with competitive company match
• Excellent health and wellness benefits, including medical, dental, and vision benefits, and a company-paid medical healthcare premium
• Wellness screenings and assessments, health coaches, and counseling services through an Employee Assistance Program (EAP)
• Paid time off and a generous parental leave policy
• Daily company lunch allowance provided, and a fully stocked kitchen with healthy options for breakfast and snacks
• Corporate events, including team outings, dinners, volunteer activities, and company sports teams
• Education reimbursement and learning opportunities
• Modern offices with multi-monitor setups

This role's anticipated base salary range is $110,000 to $140,000 annually, based on skills and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and a stock award, as well as a wide range of benefits, including health care, tuition reimbursement, and much more.