About the job

Who are we?

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career

About The Team

The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. Stripe’s People & Places Operations team will sit within the SDC and is a highly collaborative, cross-functional team that drives key support for the People and Places function. We work with many different teams at Stripe. We are nimble and flexible individuals that can wear many different hats. We don’t mind working through ambiguity and love adding organization to chaos. We believe that success is not defined by any one individual, but rather by the collective work of the entire team

Key Responsibilities

•  Provide strategic HR leadership to HR Operations. Effectively manage, develop and engage the global team
• Ensure an exceptional employee experience by simplifying key processes
• Lead and implement HR initiatives and projects which are aligned within HR and Centers of Expertise (COE)
• Coordinate and lead key projects for improvement across HR
• Identify best practices that can be applied to improve work tasks and processes
• Deliver service improvement activity across HR through employing process improvement methodologies and the application of innovative thinking
• Promote and lead change
• Supports the administration and maintenance of HR systems while driving process and data integrity across the HR landscape
• Participate in and/or lead projects aimed at expanding centralization, leverage technology to improve the employee experience, and discover actionable insights and recommend solutions 
• Responsible for driving process consistency, data integrity and compliance to HR policies, procedures, data privacy, audit controls and regulatory requirements in all HR Service Center activities
• Serves as the escalation point for HR Operations guiding the root cause analysis, resolution and communication protocol
• Manage the case management system (Ops ticketing system) and team to establish service level agreements
• Partner with the HRIS team supporting HR technology upgrades
• Develop and maintain team standard operating procedures
• Oversees relevant employee data management to ensure that data is secure and maintained consistent with company policies and privacy regulations and that required reporting and filings are delivered
• Track HR metrics to identify areas for improvement. Develop and implement counter-measures to correct identified misses to goals

Skills

• Proficiency in verbal & written communication in English
• Good working knowledge of MS Office, MS Outlook; MS Excel. Proficiency is an advantage.
• Strong attention to details.
• Ability to analyze and identify patterns in large data sets.
• Decision making aptitudes based on given guidelines and in ambiguous contexts.
• Must be comfortable working with large data sets.
• Very good knowledge and experience in internet navigation and research – finding specific information about products in a timely manner.

Minimum Requirements

• Minimum 5+ years of people and operations management experience
• Education -- Grad/Post Grad in human resources or a related discipline
• Desired 8+ years of experience in People Operations
• Experience with HR systems such as Workday, Greenhouse, Confluence and Salesforce
• Ability to manage multiple projects simultaneously with minimal supervision
• Excellent leadership skills, data analytical & presentation skills, Written & Communication skills
• Understanding of overall HR lifecycle – Core HR, Benefits, Talent Mobility, Equity, Compensation, Exits etc

About Karya:

Why was Karya on the cover of the Time Magazine , highlighted by Satya Nadella , and invited to present its work to Sundar Pichai one on one? 

In part, because Karya is on a mission to provide AI enabled earning and learning opportunities to communities with high talent, but low access to opportunities. Karya achieves this while also delivering high quality, timely, and price competitive data to its clients.

Karya builds high quality datasets for large companies like Google and Microsoft, while providing ethical work opportunities and fair wages to its workforce.

Karya’s workers make nearly 20 times the Indian minimum wage and through our one-of-a-kind digital work platform, we have delivered over 40 million digital tasks and have positively impacted over 100 thousand workers. In the coming years, our goal is to rapidly scale our impact by bringing economic opportunities to millions of underserved users in India. With a rapidly growing global presence, we are also looking to expand our client base in the Indian market by partnering with leading Indian enterprises.

About the Role:

We are looking for a Lead Product Designer to shape how technology creates meaningful, dignified opportunities for low-income and historically excluded communities. At Karya, design is about reimagining who technology is built for, and who gets to participate in the AI economy. You will lead the design of products that work in low-resource environments, across languages, and for users with diverse levels of digital access and literacy.

This is a leadership role combining hands-on design, team building, and deep collaboration across product, technology, and field operations.

Why This Role Matters

At Karya, we are building systems where communities are not just users, but contributors to the technologies shaping the future.

Design plays a critical role in ensuring that these systems are accessible, inclusive, and truly representative.

What You Will Do

Design for Inclusion & Real-World Contexts

• Design experiences that work in low-bandwidth, low-literacy, and multilingual environments
• Build products that reflect the realities of low-income and underserved communities, not idealized users
• Champion localization beyond translation - including cultural, linguistic, and contextual relevance
• Simplify complex systems into intuitive flows that are accessible to first-time or intermittent digital users

Lead & Grow the Design Function

• Set clear goals, priorities, and design direction aligned with product and impact outcomes
• Manage and mentor a team of designers across UI, UX, and research
• Create a culture of craft excellence, critical thinking, and continuous learning
• Establish scalable design systems and processes

Drive End-to-End Product Design

• Own the design of mobile-first and web-based products from concept to execution
• Create flows and prototypes grounded in strong UX principles
• Balance speed and quality in a fast-moving, impact-driven environment

User Research & Field Learning

• Lead user research across diverse geographies and communities
• Conduct usability testing, field visits, and participatory design exercises and enable junior designers to do the same
• Translate insights into product decisions grounded in real user behavior

Cross-functional Collaboration

• Work closely with Product, Engineering, and Operations teams to ship impactful solutions
• Bridge the gap between product thinking and community realities
• Work closely with the Design Researcher to design user research studies

Experimentation & AI-driven Design

• Explore and integrate AI-assisted design workflows into product development
• Design for human-in-the-loop systems and AI-enabled platforms
• Continuously experiment with new approaches to improve accessibility, efficiency, and impact

What We’re Looking For

Experience & Skills

• 5-7 years of experience in product design, with experience leading designers
• Strong portfolio demonstrating work across mobile and web applications
• Deep understanding of UX principles, interaction design, and visual design
• Hands-on experience with user research and usability testing
• Proven ability to collaborate across disciplines

Mindset & Orientation

• Strong bias toward building for inclusion, not just scale
• Sensitivity to the needs of low-resource and underserved communities
• Curiosity about language, culture, and how people interact with technology in constrained contexts
• Comfort working in ambiguity and translating complex problems into simple, usable solutions
• Interest in AI, ethical data systems, and human-centered AI workflows

Nice to Have

• Experience designing for multilingual or regional-first products
• Exposure to low-bandwidth or offline-first design patterns
• Experience working with field teams, NGOs, or community-driven programs
• Familiarity with AI products or human-in-the-loop systems

What We Offer

• Flexible leave and vacation policy

• Remote / hybrid work options

• Insurance as per industry standards

• Access to leaders in technology and social impact

• Meaningful work at the intersection of AI, design, and equity

Karya celebrates diversity and is an equal opportunity employer. All applicants will be considered without regard to race, religion, gender identity, sexual orientation, disability, or any other protected status.

About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500.

Founded in 2011, AlphaSense is headquartered in New York City with over 1,300 people across the globe and offices in the U.S., U.K., Finland, India, and Singapore. For more information, please visit www.alpha-sense.com. 

About the Team:

Tegus by AlphaSense facilitates extremely valuable calls between our clients and experts. Given the proprietary insights in these conversations, compliance is critical to our business, and a key component of our value add. The Compliance Team provides our clients with actionable insights while maintaining the highest legal and regulatory standards. 

About the Role:

This role will be part of our growing India Compliance Review team, providing critical coverage across global time zones to help ensure 24x5 compliance review support for our U.S. and international operations. As a Compliance Analyst, you will play a crucial role in supporting our content generation while protecting our clients from potentially sensitive information. You will gain extensive knowledge of Tegus’ cutting edge compliance program to facilitate the review of expert call transcripts. This role is fast-paced, so agility and ability to work under a tight deadline are key.

What You’ll Do: 

• Review expert call transcripts to detect and resolve any instances of material nonpublic and confidential information in accordance with internal protocols, applicable laws/regulations, and industry standards.
• Complete due diligence review of each call, document any violations comprehensively, and escalate non-compliance with Tegus sourcing guidelines as necessary.
• Conduct advanced research of financial reports and regulatory filings using internal databases and external resources to determine the extent to which information exists in the public domain.
• Proactively manage internal and external communications while maintaining efficiency and adaptability in a fast-paced, time-sensitive environment.
• Perform administrative tasks, including but not limited to, inputting, tracking, and maintaining accurate data on processes, transcripts, and workflows, while identifying opportunities to improve operational efficiency.

Who You Are:

• 1-2 years of experience in research, compliance, legal support or operations roles — such as  paralegal, legal assistant, analyst, or BPO/editorial specialist or similar — is preferred, but not required.
• Acute attention to detail and strong written and verbal fluency in English and reading comprehension with proofreading, drafting, and investigative/research experience.
• Ability to effectively prioritize tasks, manage time, and remain highly organized while working independently.
• Thrives in a dynamic, fast-paced environment, with the ability to adapt quickly to changing priorities and contribute to innovative solutions that support Tegus’ business needs.
  
  

About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500.

Founded in 2011, AlphaSense is headquartered in New York City with over 1,300 people across the globe and offices in the U.S., U.K., Finland, India, and Singapore. For more information, please visit www.alpha-sense.com. 

About the Team:

Tegus by AlphaSense facilitates extremely valuable calls between our clients and experts. Given the proprietary insights in these conversations, compliance is critical to our business, and a key component of our value add. The Compliance Team provides our clients with actionable insights while maintaining the highest legal and regulatory standards. 

About the Role:

This role will be part of our growing India Compliance Review team, providing critical coverage across global time zones to help ensure 24x5 compliance review support for our U.S. and international operations. As a Compliance Analyst, you will play a crucial role in supporting our content generation while protecting our clients from potentially sensitive information. You will gain extensive knowledge of Tegus’ cutting edge compliance program to facilitate the review of expert call transcripts. This role is fast-paced, so agility and ability to work under a tight deadline are key.

What You’ll Do: 

• Review expert call transcripts to detect and resolve any instances of material nonpublic and confidential information in accordance with internal protocols, applicable laws/regulations, and industry standards.
• Complete due diligence review of each call, document any violations comprehensively, and escalate non-compliance with Tegus sourcing guidelines as necessary.
• Conduct advanced research of financial reports and regulatory filings using internal databases and external resources to determine the extent to which information exists in the public domain.
• Proactively manage internal and external communications while maintaining efficiency and adaptability in a fast-paced, time-sensitive environment.
• Perform administrative tasks, including but not limited to, inputting, tracking, and maintaining accurate data on processes, transcripts, and workflows, while identifying opportunities to improve operational efficiency.

Who You Are:

• 1-2 years of experience in research, compliance, legal support or operations roles — such as  paralegal, legal assistant, analyst, or BPO/editorial specialist or similar — is preferred, but not required.
• Acute attention to detail and strong written and verbal fluency in English and reading comprehension with proofreading, drafting, and investigative/research experience.
• Ability to effectively prioritize tasks, manage time, and remain highly organized while working independently.
• Thrives in a dynamic, fast-paced environment, with the ability to adapt quickly to changing priorities and contribute to innovative solutions that support Tegus’ business needs.
  
  

About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500.

Founded in 2011, AlphaSense is headquartered in New York City with over 1,300 people across the globe and offices in the U.S., U.K., Finland, India, and Singapore. For more information, please visit www.alpha-sense.com. 

About the Team:

Tegus by AlphaSense facilitates extremely valuable calls between our clients and experts. Given the proprietary insights in these conversations, compliance is critical to our business, and a key component of our value add. The Compliance Team provides our clients with actionable insights while maintaining the highest legal and regulatory standards. 

About the Role:

This role will be part of our growing India Compliance Review team, providing critical coverage across global time zones to help ensure 24x5 compliance review support for our U.S. and international operations. As a Compliance Analyst, you will play a crucial role in supporting our content generation while protecting our clients from potentially sensitive information. You will gain extensive knowledge of Tegus’ cutting edge compliance program to facilitate the review of expert call transcripts. This role is fast-paced, so agility and ability to work under a tight deadline are key.

What You’ll Do: 

• Review expert call transcripts to detect and resolve any instances of material nonpublic and confidential information in accordance with internal protocols, applicable laws/regulations, and industry standards.
• Complete due diligence review of each call, document any violations comprehensively, and escalate non-compliance with Tegus sourcing guidelines as necessary.
• Conduct advanced research of financial reports and regulatory filings using internal databases and external resources to determine the extent to which information exists in the public domain.
• Proactively manage internal and external communications while maintaining efficiency and adaptability in a fast-paced, time-sensitive environment.
• Perform administrative tasks, including but not limited to, inputting, tracking, and maintaining accurate data on processes, transcripts, and workflows, while identifying opportunities to improve operational efficiency.

Who You Are:

• 1-2 years of experience in research, compliance, legal support or operations roles — such as  paralegal, legal assistant, analyst, or BPO/editorial specialist or similar — is preferred, but not required.
• Acute attention to detail and strong written and verbal fluency in English and reading comprehension with proofreading, drafting, and investigative/research experience.
• Ability to effectively prioritize tasks, manage time, and remain highly organized while working independently.
• Thrives in a dynamic, fast-paced environment, with the ability to adapt quickly to changing priorities and contribute to innovative solutions that support Tegus’ business needs.
  
  

About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500.

Founded in 2011, AlphaSense is headquartered in New York City with over 1,300 people across the globe and offices in the U.S., U.K., Finland, India, and Singapore. For more information, please visit www.alpha-sense.com. 

About the Team:

Tegus by AlphaSense facilitates extremely valuable calls between our clients and experts. Given the proprietary insights in these conversations, compliance is critical to our business, and a key component of our value add. The Compliance Team provides our clients with actionable insights while maintaining the highest legal and regulatory standards. 

About the Role:

This role will be part of our growing India Compliance Review team, providing critical coverage across global time zones to help ensure 24x5 compliance review support for our U.S. and international operations. As a Compliance Analyst, you will play a crucial role in supporting our content generation while protecting our clients from potentially sensitive information. You will gain extensive knowledge of Tegus’ cutting edge compliance program to facilitate the review of expert call transcripts. This role is fast-paced, so agility and ability to work under a tight deadline are key.

What You’ll Do: 

• Review expert call transcripts to detect and resolve any instances of material nonpublic and confidential information in accordance with internal protocols, applicable laws/regulations, and industry standards.
• Complete due diligence review of each call, document any violations comprehensively, and escalate non-compliance with Tegus sourcing guidelines as necessary.
• Conduct advanced research of financial reports and regulatory filings using internal databases and external resources to determine the extent to which information exists in the public domain.
• Proactively manage internal and external communications while maintaining efficiency and adaptability in a fast-paced, time-sensitive environment.
• Perform administrative tasks, including but not limited to, inputting, tracking, and maintaining accurate data on processes, transcripts, and workflows, while identifying opportunities to improve operational efficiency.

Who You Are:

• 1-2 years of experience in research, compliance, legal support or operations roles — such as  paralegal, legal assistant, analyst, or BPO/editorial specialist or similar — is preferred, but not required.
• Acute attention to detail and strong written and verbal fluency in English and reading comprehension with proofreading, drafting, and investigative/research experience.
• Ability to effectively prioritize tasks, manage time, and remain highly organized while working independently.
• Thrives in a dynamic, fast-paced environment, with the ability to adapt quickly to changing priorities and contribute to innovative solutions that support Tegus’ business needs.
  
  

About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500.

Founded in 2011, AlphaSense is headquartered in New York City with over 1,300 people across the globe and offices in the U.S., U.K., Finland, India, and Singapore. For more information, please visit www.alpha-sense.com. 

About the Team:

Tegus by AlphaSense facilitates extremely valuable calls between our clients and experts. Given the proprietary insights in these conversations, compliance is critical to our business, and a key component of our value add. The Compliance Team provides our clients with actionable insights while maintaining the highest legal and regulatory standards. 

About the Role:

This role will be part of our growing India Compliance Review team, providing critical coverage across global time zones to help ensure 24x5 compliance review support for our U.S. and international operations. As a Compliance Analyst, you will play a crucial role in supporting our content generation while protecting our clients from potentially sensitive information. You will gain extensive knowledge of Tegus’ cutting edge compliance program to facilitate the review of expert call transcripts. This role is fast-paced, so agility and ability to work under a tight deadline are key.

What You’ll Do: 

• Review expert call transcripts to detect and resolve any instances of material nonpublic and confidential information in accordance with internal protocols, applicable laws/regulations, and industry standards.
• Complete due diligence review of each call, document any violations comprehensively, and escalate non-compliance with Tegus sourcing guidelines as necessary.
• Conduct advanced research of financial reports and regulatory filings using internal databases and external resources to determine the extent to which information exists in the public domain.
• Proactively manage internal and external communications while maintaining efficiency and adaptability in a fast-paced, time-sensitive environment.
• Perform administrative tasks, including but not limited to, inputting, tracking, and maintaining accurate data on processes, transcripts, and workflows, while identifying opportunities to improve operational efficiency.

Who You Are:

• 1-2 years of experience in research, compliance, legal support or operations roles — such as  paralegal, legal assistant, analyst, or BPO/editorial specialist or similar — is preferred, but not required.
• Acute attention to detail and strong written and verbal fluency in English and reading comprehension with proofreading, drafting, and investigative/research experience.
• Ability to effectively prioritize tasks, manage time, and remain highly organized while working independently.
• Thrives in a dynamic, fast-paced environment, with the ability to adapt quickly to changing priorities and contribute to innovative solutions that support Tegus’ business needs.
  
  

About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500.

Founded in 2011, AlphaSense is headquartered in New York City with over 1,300 people across the globe and offices in the U.S., U.K., Finland, India, and Singapore. For more information, please visit www.alpha-sense.com. 

About the Team:

Tegus by AlphaSense facilitates extremely valuable calls between our clients and experts. Given the proprietary insights in these conversations, compliance is critical to our business, and a key component of our value add. The Compliance Team provides our clients with actionable insights while maintaining the highest legal and regulatory standards. 

About the Role:

This role will be part of our growing India Compliance Review team, providing critical coverage across global time zones to help ensure 24x5 compliance review support for our U.S. and international operations. As a Compliance Analyst, you will play a crucial role in supporting our content generation while protecting our clients from potentially sensitive information. You will gain extensive knowledge of Tegus’ cutting edge compliance program to facilitate the review of expert call transcripts. This role is fast-paced, so agility and ability to work under a tight deadline are key.

What You’ll Do: 

• Review expert call transcripts to detect and resolve any instances of material nonpublic and confidential information in accordance with internal protocols, applicable laws/regulations, and industry standards.
• Complete due diligence review of each call, document any violations comprehensively, and escalate non-compliance with Tegus sourcing guidelines as necessary.
• Conduct advanced research of financial reports and regulatory filings using internal databases and external resources to determine the extent to which information exists in the public domain.
• Proactively manage internal and external communications while maintaining efficiency and adaptability in a fast-paced, time-sensitive environment.
• Perform administrative tasks, including but not limited to, inputting, tracking, and maintaining accurate data on processes, transcripts, and workflows, while identifying opportunities to improve operational efficiency.

Who You Are:

• 1-2 years of experience in research, compliance, legal support or operations roles — such as  paralegal, legal assistant, analyst, or BPO/editorial specialist or similar — is preferred, but not required.
• Acute attention to detail and strong written and verbal fluency in English and reading comprehension with proofreading, drafting, and investigative/research experience.
• Ability to effectively prioritize tasks, manage time, and remain highly organized while working independently.
• Thrives in a dynamic, fast-paced environment, with the ability to adapt quickly to changing priorities and contribute to innovative solutions that support Tegus’ business needs.
  
  

About AQR Capital Management 

AQR is a global investment management firm that provides investment management services to pooled investment vehicles including hedge funds, mutual funds, European funds (i.e. UCITS) as well as to separately managed accounts (SMAs). AQR was established in August 1998 and has been engaged in trading equities, fixed income, currencies, commodities and derivatives across the globe. AQR employs long/short equity, arbitrage, global macro, alternative investments (i.e., absolute return and total return), and multi-style strategies, among others, to make its trades. AQR's clients include institutional investors, such as pension funds, insurance companies, endowments, foundations, and sovereign wealth funds, as well as financial advisors and high net worth individuals. AQR’s clients can choose to invest through various AQR fund complexes and structures (i.e. Master-Feeder structures, RICs, UCITS etc.) or through separately managed accounts. AQR currently manages close to 200 legal entities for the various fund structures.

The AQR Tax Team is a globally integrated function with professionals located across the U.S., U.K., the Philippines, and India. The team plays a critical role in managing the firm’s global tax compliance, reporting, and advisory responsibilities, supporting a wide range of investment vehicles and legal entities. The India tax team forms an important part of this global footprint, contributing to tax compliance, fund reporting, investor reporting, and process efficiency initiatives. In addition to core compliance responsibilities, the team partners closely with colleagues across Finance, Legal, Operations, Business Development and Investment teams to ensure alignment on regulatory requirements, support new product and entity launches, and assess the tax implications of evolving business strategies. The AQR Tax Team ultimately reports to the Head of Tax and then to the Chief Financial Officer (CFO), and functions as part of the broader Finance department.

With the support of fund administrators and Big 4 accounting firms, the AQR Tax department manages the tax compliance function for its investment entities. Fund administrators prepare detailed tax workpapers, while Big 4 firms prepare tax forms, execute filings, and provide advisory support on complex tax and regulatory matters.

Job description: This role is responsible for tax compliance, reporting, and oversight for hedge funds and mutual funds.

Your Role

• Review taxable income calculations and related tax adjustments such as wash sales, straddles, constructive sales, and other book-to-tax differences
• Review hedge fund tax allocations, including tax transfers, and fill-up/fill-down special allocations
• Review Schedules K-1/K-3 along with the required statements and footnotes
• Review mutual fund-specific items such as year-end distributions, shareholder reporting, annual gross income tests, and asset diversification tests
• Review federal and state tax returns and related forms, including Form 1065, Form 1120-RIC, Form 8613, and Form 8621
• Review international tax filings such as Form 1042/1042-S, FBAR, Form 8865, Form 5471, and PFIC statements
• Manage relationships with external tax vendors to ensure compliance with annual tax delivery calendars and timely submission of deliverables
• Prepare reconciliation schedules and supporting workpapers to facilitate tax reviews
• Address investor tax inquiries by providing reconciliations and well-documented responses
• Develop scenario analyses and models in response to ad-hoc requests from internal and external stakeholders
• Collaborate with fund treasury, legal, operations, and other internal teams to resolve tax reporting and compliance matters
• Review annual tax estimate workpapers for hedge funds and mutual funds
• Maintain and update review procedures to capture current tax developments and changes
• Navigate and analyze tax data to deliver accurate reporting solutions for internal and external stakeholders

What You’ll Bring

• Knowledge of U.S. taxation of hedge funds
• Knowledge of U.S. taxation of mutual funds is a plus
• In-depth understanding of financial instruments and their U.S. taxation
• Must be highly organized, with excellent multi-tasking skills and ability to prioritize activities effectively.
• Must be comfortable making decisions on product design and analysis.
• High attention to details
• Excellent command of the English language - oral and written
• Strong analytical, technical and research skills
• Can work with minimal supervision and deliver high quality output.
• Must be proactive, motivated and team player
• Proficient in MS Office applications, particularly MS Excel
• AI tools and knowledge of AI in context to automation of US tax work

Education and Experience:

• Bachelor’s degree in accounting
• CPA or EA will be an added advantage
• 2+ years of tax experience within the asset management industry
• Experience with U.S. partnership and corporate taxation
• Experience with U.S. taxation of hedge funds
• Experience with U.S. taxation of mutual funds is an advantage

Who You Are

• Mature, thoughtful, and a natural fit for a collaborative, team-oriented culture
• Hard-working and eager to learn in a fast-paced, innovative environment
• Committed to intellectual integrity, transparency, and openness
• Motivated by the transformational effects of technology-at-scale

The Challenge

Due to rapid growth and increased demand for our Privacy, Security, Data Governance, GRC, Third-Party Risk, Ethics and Compliance, and ESG platform, OneTrust is seeking a Senior UX Designer to join the User Experience Design team within our dynamic Research and Development team.   

This team continually improves the usability, design, and overall experience of OneTrust offerings, including web applications and other products and services. It is an excellent opportunity to improve the experience of an exceptionally wide range of users around the world.   

Your Mission 

**This is a hybrid role, requiring 2 days per week in our Bangalore office**

Reporting directly to the Director of Engineering, the Lead Engineer will guide the design and implementation of the software solutions under the User Generated Content (UGC) business division. Our teams work across the front-end (React & Elm), backend (Java/Kotlin), Data (Snowflake, dbt, Tableau), DevOps, and QA. We need a seasoned engineer who can shape the long-term design of our system. This person will guide our teams in architecting product features in a way that moves us towards that vision. We have a team-oriented culture, value collaboration, self-direction, and continuous improvement. We learn from our experiences to always improve, and we have fun and celebrate our successes.

HOW WE’LL BE WINNING TOGETHER DAY TO DAY

• Establish and champion the high-level, long-term architectural strategy for the UGC division’s suite of products
• Ensure software architecture aligns with the established technical strategy by establishing an Architecture Review Committee
• Advocate regulatory compliance, security policies, and processes in adherence to Industry standards and 1World Sync guidelines
• Drive continuous upgrades and enhancements of the various frameworks and tools used by the applications and the team.
• Assess, identify, and mitigate common issues in the operations of the software suite preemptively
• Develop the engineering team's capability in architectural design and implementation through mentorship and enablement
• Lead the research, evaluation, and adoption of new technologies to advance and upgrade our solutions.
• Partner with product and business leadership to ensure the technical strategy effectively addresses customer requirements and business goals
• Drive enhancements in engineering-wide practices, including CI/CD, testing, monitoring, security, and developer experience tooling

WE SHOULD TALK IF THIS SOUNDS LIKE YOU 

• 10+ years of software development experience
• 7+ years of full-stack application development using Object oriented programming(Kotlin, Java) and modern frameworks
• 3+ years of experience designing and implementing solutions with AWS
• 3+ years of experience with event-driven development (SQS, SNS, Kafka, Kinesis, Pub/Sub) and idempotent patterns
• 5+ years of experience developing APIs for front-end applications
• 5+ years of experience with relational databases (PostgreSQL, MySQL) and large data sets
• 3+ years of experience leveraging and maintaining CI/CD tooling (CircleCI, GitHub Actions)
• 3+ years of experience leveraging infrastructure as code using Terraform
• Experience leveraging automated database DDL (Liquibase, Flyway) (preferred but not required)
• Experience with object data stores (AWS S3, Azure Blob Storage, GCP Cloud Storage) and/or document data stores (AWS DynamoDB, MongoDB, NoSQL) (preferred but not required)
• Experience building containerized applications (Docker) and deploying them to orchestration (AWS ECS, Kubernetes, Docker Swarm) (preferred but not required)
• Experience with Data engineering and Analytics (Snowflake, dbt, Tableau) (preferred but not required)
• AWS Solutions Architect Associate Certification (preferred but not required
• BS degree in Computer Science, a similar technical field, or equivalent practical experience

This is a hybrid role, requiring 2 days per week in our Bangalore office

Reporting directly to the Director of Engineering, the Senior Software Engineer will guide the design and implementation of software solutions for ChannelOnline (COL). Our teams work across the front-end (Angular, jQuery, JSP), backend (Java), Data (Elastic, MySQL), DevOps, and QA. We need a seasoned engineer who can shape the long-term design of our system. This person will guide our teams in architecting product features in a way that moves us towards that vision. We have a team-oriented culture, value collaboration, self-direction, and continuous improvement. We learn from our experiences to always improve, and we have fun and celebrate our successes.

HOW WE’LL BE WINNING TOGETHER DAY TO DAY

• Establish and champion the high-level, long-term architectural strategy for COL
• Ensure software architecture aligns with the established technical strategy by establishing an Architecture Review Committee
• Advocate regulatory compliance, security policies, and processes in adherence to industry standards and Syndigo guidelines
• Drive continuous upgrades and enhancements of the various frameworks and tools used by the applications and the team
• Assess, identify, and mitigate common issues in the operations of the software suite preemptively
• Develop the engineering team's capability in architectural design and implementation through mentorship and enablement
• Lead the research, evaluation, and adoption of new technologies to advance and upgrade our solutions
• Partner with product and business leadership to ensure the technical strategy effectively addresses customer requirements and business goals
• Drive enhancements in engineering-wide practices, including CI/CD, testing, monitoring, security, and developer experience tooling

WE SHOULD TALK IF THIS SOUNDS LIKE YOU

• 4+ years of software development experience
• 1+ years of full-stack application development using object-oriented programming (Java) and modern frameworks
• 2+ years of experience designing and implementing solutions with Azure
• 1+ years of experience developing APIs for front-end applications
• 2+ years of experience with relational databases (MySQL) and large data sets
• 1+ years of experience leveraging and maintaining CI/CD tooling (GitHub Actions)
• 1+ years of experience with Perl or other scripting languages (preferred but not required)
• Experience leveraging automated database DDL (Liquibase, Flyway) (preferred but not required)
• Experience with object data stores (Azure Blob Storage) (preferred but not required)
• Experience building containerized applications (Docker) and deploying them to orchestration (Kubernetes) (preferred but not required)
• BS degree in Computer Science, a similar technical field, or equivalent practical experience

Role Overview:

We are seeking an experienced Cloud Engineer to design, implement, and continuously improve our Business Continuity Planning (BCP) and Disaster Recovery (DR) capabilities across AWS cloud environments.

This is a hands-on technical role requiring deep AWS expertise, strong scripting skills, and a passion for building highly available, fault-tolerant, and resilient cloud architecture by leveraging container orchestration with Kubernetes and infrastructure as code using Terraform. Good understanding of CI/CD pipelines to enable rapid, reliable deployments and minimize downtime. Adept at implementing DR strategies including multi-region failover, backup and restore automation, and recovery testing aligned with industry BCP/DR standards. You will collaborate closely with security, infrastructure, and application teams to ensure our systems can withstand and rapidly recover from any disruption.

Reports To: Director of Event Response
Level: Senior Individual Contributor

Key Responsibilities:

Cloud Resilience Architecture

• Design and implement multi-region, multi-AZ AWS architectures that meet RTO/RPO targets
• Engineer active-active and active-passive failover patterns using Route 53, Global Accelerator, and CloudFront
• Build automated DR runbooks and playbooks using AWS Systems Manager Automation and Step Functions
• Implement chaos engineering practices using AWS Fault Injection Simulator (FIS) to validate resiliency
• Architect cross-region replication strategies for S3, DynamoDB Global Tables, RDS, and Aurora Global
• Review containerized workloads using Kubernetes, ensuring resilience through self-healing, auto-scaling, and multi-cluster or multi-region deployments.

Backup & Recovery Engineering

• Administer AWS Backup across all services (EC2, EBS, RDS, EFS, FSx, DynamoDB, Aurora) with policy-based automation
• Design immutable backup vaults and cross-account/cross-region backup replication pipelines
• Develop and automate data recovery testing procedures, ensuring integrity and meeting defined SLAs
• Implement point-in-time recovery (PITR) for databases and storage; validate via regular restore drills
• Maintain Business Continuity Plans (BCP) and Disaster Recovery (DR) strategies, including tracking RTO (Recovery Time Objective) and RPO (Recovery Point Objective).

Infrastructure as Code & Automation

• Author and maintain Terraform/CloudFormation templates for all BCP/DR infrastructure components
• Automate DR testing pipelines through CI/CD (CodePipeline, CodeBuild, GitHub Actions)
• Write Python/Bash/PowerShell scripts to orchestrate failover, failback, and health-check workflows
• Manage infrastructure state in AWS Control Tower and implement Landing Zone DR patterns

Monitoring, Alerting & Incident Response

• Build CloudWatch dashboards, alarms, and composite alarms for availability and DR-readiness indicators
• Integrate AWS Health, Personal Health Dashboard events into PagerDuty/OpsGenie alerting workflows
• Participate in on-call rotations and lead DR incident response; conduct post-incident reviews (PIRs)
• Develop and maintain runbooks for AWS service degradations, regional outages, and data corruption events

Governance, Compliance & Testing

• Conduct regular  BCP/DR tabletop exercises and full failover simulations to validate recovery procedures and improve organizational readiness, document results and action items.
• Ensure DR controls meet SOC 2, ISO 22301, NIST 800-53, and HIPAA/PCI requirements as applicable
• Maintain current and accurate DR documentation: BIAs, BCPs, DRP runbooks, and recovery evidence
• Collaborate with audit and compliance teams to provide DR evidence and remediation tracking

Required Qualifications:

Experience

• 5+ years in cloud infrastructure, SRE, or IT disaster recovery engineering roles
• 3+ years of hands-on AWS experience in production environments at scale
• Proven delivery of multi-region DR architectures with defined and tested RTO/RPO targets
• Expert-level proficiency with core AWS resilience services (see skills matrix below)
• Strong scripting skills: Python, Bash, or PowerShell for automation and orchestration
• Experience with Infrastructure as Code: Terraform and/or AWS CloudFormation
• Solid understanding of networking fundamentals: VPC, TGW, Direct Connect, VPN, DNS failover
• Excellent written and verbal communication; able to produce executive-level DR reports

Preferred Qualifications

• AWS Certified Solutions Architect – Professional or AWS Certified DevOps Engineer – Professional
• AWS Certified Advanced Networking – Specialty certification
• Experience with AWS Resilience Hub for automated resilience assessments and policy enforcement
• Familiarity with CloudEndure / AWS Elastic Disaster Recovery (DRS) for workload replication
• Knowledge of Kubernetes-based DR (EKS multi-region, Velero backups, ArgoCD GitOps failover)
• Hands-on experience with serverless DR patterns (Lambda, API Gateway, DynamoDB)

About Our Security Team:

You'll be joining a security organization that emphasizes automation, engineering-driven approaches, and systematic problem-solving. Our team operates at the intersection of security operations, detection engineering, incident response, and infrastructure security. We value practical solutions, measurable outcomes, and continuous improvement.

Reporting to the Director of Event Response you'll execute on strategic initiatives to operationalize mature BCP/DR capabilities that protect AlphaSense's mission-critical operations and support our commitment to customer trust. This role sits at the critical intersection of incident response and business continuity, ensuring our ability to respond to and recover from major disruptions.

Role Overview:

We are seeking an experienced Cloud Engineer to design, implement, and continuously improve our Business Continuity Planning (BCP) and Disaster Recovery (DR) capabilities across AWS cloud environments.

This is a hands-on technical role requiring deep AWS expertise, strong scripting skills, and a passion for building highly available, fault-tolerant, and resilient cloud architecture by leveraging container orchestration with Kubernetes and infrastructure as code using Terraform. Good understanding of CI/CD pipelines to enable rapid, reliable deployments and minimize downtime. Adept at implementing DR strategies including multi-region failover, backup and restore automation, and recovery testing aligned with industry BCP/DR standards. You will collaborate closely with security, infrastructure, and application teams to ensure our systems can withstand and rapidly recover from any disruption.

Reports To: Director of Event Response
Level: Senior Individual Contributor

Key Responsibilities:

Cloud Resilience Architecture

• Design and implement multi-region, multi-AZ AWS architectures that meet RTO/RPO targets
• Engineer active-active and active-passive failover patterns using Route 53, Global Accelerator, and CloudFront
• Build automated DR runbooks and playbooks using AWS Systems Manager Automation and Step Functions
• Implement chaos engineering practices using AWS Fault Injection Simulator (FIS) to validate resiliency
• Architect cross-region replication strategies for S3, DynamoDB Global Tables, RDS, and Aurora Global
• Review containerized workloads using Kubernetes, ensuring resilience through self-healing, auto-scaling, and multi-cluster or multi-region deployments.

Backup & Recovery Engineering

• Administer AWS Backup across all services (EC2, EBS, RDS, EFS, FSx, DynamoDB, Aurora) with policy-based automation
• Design immutable backup vaults and cross-account/cross-region backup replication pipelines
• Develop and automate data recovery testing procedures, ensuring integrity and meeting defined SLAs
• Implement point-in-time recovery (PITR) for databases and storage; validate via regular restore drills
• Maintain Business Continuity Plans (BCP) and Disaster Recovery (DR) strategies, including tracking RTO (Recovery Time Objective) and RPO (Recovery Point Objective).

Infrastructure as Code & Automation

• Author and maintain Terraform/CloudFormation templates for all BCP/DR infrastructure components
• Automate DR testing pipelines through CI/CD (CodePipeline, CodeBuild, GitHub Actions)
• Write Python/Bash/PowerShell scripts to orchestrate failover, failback, and health-check workflows
• Manage infrastructure state in AWS Control Tower and implement Landing Zone DR patterns

Monitoring, Alerting & Incident Response

• Build CloudWatch dashboards, alarms, and composite alarms for availability and DR-readiness indicators
• Integrate AWS Health, Personal Health Dashboard events into PagerDuty/OpsGenie alerting workflows
• Participate in on-call rotations and lead DR incident response; conduct post-incident reviews (PIRs)
• Develop and maintain runbooks for AWS service degradations, regional outages, and data corruption events

Governance, Compliance & Testing

• Conduct regular  BCP/DR tabletop exercises and full failover simulations to validate recovery procedures and improve organizational readiness, document results and action items.
• Ensure DR controls meet SOC 2, ISO 22301, NIST 800-53, and HIPAA/PCI requirements as applicable
• Maintain current and accurate DR documentation: BIAs, BCPs, DRP runbooks, and recovery evidence
• Collaborate with audit and compliance teams to provide DR evidence and remediation tracking

Required Qualifications:

Experience

• 5+ years in cloud infrastructure, SRE, or IT disaster recovery engineering roles
• 3+ years of hands-on AWS experience in production environments at scale
• Proven delivery of multi-region DR architectures with defined and tested RTO/RPO targets
• Expert-level proficiency with core AWS resilience services (see skills matrix below)
• Strong scripting skills: Python, Bash, or PowerShell for automation and orchestration
• Experience with Infrastructure as Code: Terraform and/or AWS CloudFormation
• Solid understanding of networking fundamentals: VPC, TGW, Direct Connect, VPN, DNS failover
• Excellent written and verbal communication; able to produce executive-level DR reports

Preferred Qualifications

• AWS Certified Solutions Architect – Professional or AWS Certified DevOps Engineer – Professional
• AWS Certified Advanced Networking – Specialty certification
• Experience with AWS Resilience Hub for automated resilience assessments and policy enforcement
• Familiarity with CloudEndure / AWS Elastic Disaster Recovery (DRS) for workload replication
• Knowledge of Kubernetes-based DR (EKS multi-region, Velero backups, ArgoCD GitOps failover)
• Hands-on experience with serverless DR patterns (Lambda, API Gateway, DynamoDB)

About Our Security Team:

You'll be joining a security organization that emphasizes automation, engineering-driven approaches, and systematic problem-solving. Our team operates at the intersection of security operations, detection engineering, incident response, and infrastructure security. We value practical solutions, measurable outcomes, and continuous improvement.

Reporting to the Director of Event Response you'll execute on strategic initiatives to operationalize mature BCP/DR capabilities that protect AlphaSense's mission-critical operations and support our commitment to customer trust. This role sits at the critical intersection of incident response and business continuity, ensuring our ability to respond to and recover from major disruptions.

Role Overview

We are seeking a FinOps / Expense Analyst to be the finance partner to Accounting and the business for end‑to‑end purchasing and operating expense processes. You will own day‑to‑day operations in expense management, support variance analysis and expense forecasting, and build crisp reporting packages for leadership. You will improve policy adherence, reduce “shadow spend,” and raise the signal‑to‑noise ratio in our opex so leaders can make faster, better decisions.

Key Responsibilities

• Serve as the Finance point of contact for Zip (intake/PO), Concur (T&E), and Ironclad (contracts); ensure requests flow efficiently with proper approvals and documentation.
  
  
• Partner with Accounting on month‑end close for opex: accruals, reclasses, coding hygiene, and actuals vs. forecast reconciliations.
  
  
• Build and maintain variance reporting (month‑over‑month, quarter‑to‑date, YoY) with clear drivers and recommended actions.
  
  
• Support the FP&A Expense Lead on forecasting and budget refreshes; maintain driver‑based models at cost‑center and department levels.
  
  
• Develop and deliver reporting packages and executive dashboards covering opex trends, run‑rate analyses, policy exceptions, and savings opportunities.
  
  
• Stand up spend analytics and KPI frameworks (e.g., PO cycle time, policy compliance, non‑PO spend %, T&E per head, vendor concentration) and drive remediation.
  
  
• Coordinate with Procurement/Legal on vendor diligence, contract terms, renewals, and consolidation opportunities.
  
  
• Partner with Business Systems to enhance tooling, integrations, and AI‑assisted automation (document parsing, anomaly detection, policy checks).
  
  

Qualifications

• Experience: 3–6+ years in FP&A/FinOps/Accounting with hands‑on ownership of purchasing and expense workflows.
  
  
• Tools: SQL and BI tooling experience required; strong Excel/Google Sheets; NetSuite (or similar ERP) and Salesforce exposure preferred.
• Operating rigor: Detail‑oriented, organized, and deadline‑reliable; comfortable building processes that scale.
  
  
• Business partnering: Effective at working across Accounting, Legal, RevOps, and budget owners; diplomatic but firm on policy.
  
  
• Analytics: Strength in variance analysis, forecasting, and KPI design; able to translate data into action.
  
  
• Mindset: Proactive problem‑solver who seeks automation and drives outcomes.
  
  

Why Join Turing

• Play a foundational role in shaping how financial strategy supports a category‑defining company.
  
  
• Remote‑first culture with autonomy, flexibility, and high standards.
  
  
• A seat at the table in a company redefining what’s possible with applied AI.
  
  
• Competitive compensation with meaningful equity.
  
  

Role Summary:

The successful candidate will be responsible for supervising and guiding a team of analysts in their day-to-day execution of their responsibilities. This includes planning, coordinating, and directing the activities of the team to ensure that all tasks are performed efficiently and effectively. The team lead will work closely with the team manager, product managers, and other stakeholders to ensure that operations are aligned with the company's overall goals and objectives. The ideal candidate should possess excellent leadership skills, a strong understanding of team dynamics, and the ability to inspire and motivate team members.

About the Team:

This team is working to expand AlphaSense’s financial data offering and support the needs of our clients. The team’s tasks will include: identifying, sourcing and curating new content, configuring automatic content ingestion processes, and monitoring content quality.

Roles & Responsibilities:

• Lead and manage a team of around 10 analysts, providing guidance, support, and coaching to foster a high-performing and collaborative work environment
• Serve as a point of escalation for resolving complex issues and conflicts, working closely with team members to find timely and effective solutions
• Set clear performance expectations and goals for team members and ensure they have the necessary resources and training to meet them
• Monitor team performance and provide regular feedback, recognizing achievements and addressing areas of improvement in a constructive manner
• Collaborate with the operations manager to ensure smooth coordination and alignment of hiring, content generation and data integrity goals and objectives
• Conduct regular team meetings and performance reviews to assess progress, address challenges, and identify opportunities for growth and development

Candidate Requirements:

• Expert knowledge and understanding of all aspects of sourcing, curating and supporting M&A transactions data. Strong preference for technically-savvy candidates with understanding of language models and content extraction techniques
• Proven experience in a leadership role (minimum 2 years)
• Strong leadership and interpersonal skills, with the ability to inspire and motivate a team
• Sound knowledge of team dynamics, performance management, and employee development
• Strong problem-solving and decision-making abilities, with a results-oriented mindset
• Ability to thrive in a fast-paced and dynamic environment, managing multiple priorities effectively
• Proficiency in the Google Suite
• Bachelor’s Degree (with strong academic record).

Role Summary:

The successful candidate will be responsible for supervising and guiding a team of analysts in their day-to-day execution of their responsibilities. This includes planning, coordinating, and directing the activities of the team to ensure that all tasks are performed efficiently and effectively. The team lead will work closely with the team manager, product managers, and other stakeholders to ensure that operations are aligned with the company's overall goals and objectives. The ideal candidate should possess excellent leadership skills, a strong understanding of team dynamics, and the ability to inspire and motivate team members.

About the Team:

This team is working to expand AlphaSense’s financial data offering and support the needs of our clients. The team’s tasks will include: identifying, sourcing and curating new content, configuring automatic content ingestion processes, and monitoring content quality.

Roles & Responsibilities:

• Lead and manage a team of around 10 analysts, providing guidance, support, and coaching to foster a high-performing and collaborative work environment
• Serve as a point of escalation for resolving complex issues and conflicts, working closely with team members to find timely and effective solutions
• Set clear performance expectations and goals for team members and ensure they have the necessary resources and training to meet them
• Monitor team performance and provide regular feedback, recognizing achievements and addressing areas of improvement in a constructive manner
• Collaborate with the operations manager to ensure smooth coordination and alignment of hiring, content generation and data integrity goals and objectives
• Conduct regular team meetings and performance reviews to assess progress, address challenges, and identify opportunities for growth and development

Candidate Requirements:

• Expert knowledge and understanding of all aspects of sourcing, curating and supporting M&A transactions data. Strong preference for technically-savvy candidates with understanding of language models and content extraction techniques
• Proven experience in a leadership role (minimum 2 years)
• Strong leadership and interpersonal skills, with the ability to inspire and motivate a team
• Sound knowledge of team dynamics, performance management, and employee development
• Strong problem-solving and decision-making abilities, with a results-oriented mindset
• Ability to thrive in a fast-paced and dynamic environment, managing multiple priorities effectively
• Proficiency in the Google Suite
• Bachelor’s Degree (with strong academic record).

• Design, develop, and maintain backend systems and frontend applications for TRG Screen products. 
• Participate in the full Software Development Life Cycle (SDLC), including requirements analysis, design, implementation, testing, deployment, and post-release support. 
• Develop backend services using Java and microservices architecture, ensuring scalability and reliability. 
• Develop frontend applications using Angular and TypeScript, converting UI/UX designs into responsive, interactive interfaces. 
• Integrate front-end applications with backend APIs (RESTful services). 
• Troubleshoot, debug, and resolve complex software issues across the stack. 
• Contribute to architecture discussions, coding standards, and reusable components. 
• Collaborate effectively with product managers, QA, UX designers, and other stakeholders. 
• Produce technical documentation such as design specifications, release notes, and runbooks. 
• Mentor junior engineers and support knowledge sharing across the team. 

• 5+ years of professional experience as a Full Stack Developer (Java + Angular). 
• Strong experience developing enterprise-grade backend systems using Java, Spring Boot, and REST APIs. 
• Hands-on experience with Angular (v10+), TypeScript, and modern UI development practices. 
• Strong knowledge of Relational Databases and ORM frameworks (Hibernate/JPA). 
• Understanding of microservices architecture, design patterns, and scalability principles. 
• Experience with automated testing (unit, integration) and CI/CD pipelines. 
• Familiarity with Git, Docker, and cloud platforms (AWS or Azure). 
• Strong problem-solving and debugging skills across frontend and backend. 
• Excellent communication and collaboration skills. 
• Ability to write clear technical documentation and participate in design discussions. 

• Exposure to cloud platforms (AWS/Azure). 
• Experience with CI/CD pipelines, DevOps practices 
• Familiarity with financial services or research technology domains. 
• Experience using AI-assisted development tools (e.g., Claude Code, Cursor, GitHub Copilot) to enhance productivity and code quality. 
• Mentorship experience—guiding junior engineers and contributing to team knowledge sharing. 

The Challenge 

• As OneTrust continues grow and scale, the Research and Development (R&D) team remains committed to delivering value to our customers. As a Senior Program Manager within R&D Operations, you will play a pivotal role in advancing our product management and engineering objectives, ultimately driving OneTrust towards its overarching business goals. Your responsibilities will include: 

• Spearheading the operationalization and execution of strategic programs and projects aligned with R&D's quarterly and annual initiatives. 
  Achieving impactful and quantifiable outcomes while upholding scalability, quality, and consistency throughout the organization. 
  Contributing to the enhancement of project management methodologies, standards, and tools. 

• Senior Program Managers are tasked with ensuring the effective delivery of business objectives by fostering a culture of accountability and adhering to standardized project and program management practices. You will serve as a catalyst for collaboration and motivation, fostering alignment among departments and teams to ensure seamless communication, visibility, and successful execution of R&D initiatives. 

 Who We Are: 

Headquartered in New York City, Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. We develop and publish products principally through Rockstar Games, 2K, and Zynga. Our strategy is to create hit entertainment experiences, delivered on every platform relevant to our audience through a variety of sound business models. Our pillars - creativity, innovation, and efficiency - guide us as we strive to create the highest quality, most captivating experiences for our consumers. The Company’s common stock is publicly traded on NASDAQ under the symbol TTWO. For more corporate and product information please visit our website at http://www.take2games.com.

The Challenge :

The Employee Relations Specialist will conduct investigations into workplace concerns across India and the broader APAC region, supporting positive employee engagement by providing guidance and recommendations to resolve employee concerns. This role will work closely with the HR Business Partners, Legal and Compliance teams to promote equity, company values and accountability in the workplace and to respond appropriately and fairly to employee concerns. Though the Employee Relations Specialist will focus on resolving investigations, complaints and disciplinary actions, they will also provide pragmatic HR advice and assist the broader team with other employment issues and cross functional efforts, described below.

What You’ll Take On:

• Conduct prompt and thorough investigations into sensitive employee relations issues across India and the broader APAC region, and make objective recommendations based on findings. Actively collaborating with the Internal Committee (IC) or the Grievance Redressal Committee (GRC) as required. The investigative process includes: conducting investigatory interviews, collecting/reviewing relevant evidence, writing investigation reports, and delivering debriefs with relevant stakeholders.
• Ensure consistent application of ER policies and procedures.
• Formally respond to sensitive concerns and allegations as required by internal processes and/or external agencies.
• Foster effective relationships with HR teams, Business Leaders, and Employment Legal.
• Coach HR Business Partners and Managers on how to appropriately manage and resolve performance concerns.
• Partner with team members throughout the People organization to communicate and educate on policies, procedures, and compliance.
• Support training and building policy content on ER compliance issues.
• Prepare employee separation notices and related off-boarding documentation.
• Analyze ER trends and conduct root cause analysis; Provide periodic reports to Human Resources Director and VP Global HR.
• Maintain various confidential HR records.
• Support employees with the Reasonable Adjustments process.

What You Bring :

• 2-4 years of relevant experience or an equivalent combination of education and experience.
• Knowledge of Indian regional laws and regulations relative to labor and employment issues, including but not limited to the POSH Act, Industrial Disputes Act, and state-specific Shops and Establishments Acts.
• Familiarity with, or a willingness to research and understand, labor regulations across other APAC countries to support regional ER cases is highly desirable.
• Ability to effectively communicate with people at all levels and from various backgrounds; Strong interpersonal skills.
• Modeling respectful and empathetic behavior in difficult and uncomfortable situations surrounding an investigation.
• Strong analytical and problem-solving ability.
• Strong advocate for fairness, diversity, and inclusion.
• Proven ability to handle multiple projects and meet deadlines.
• Good judgment with the ability to make timely and sound decisions.
• Creative, flexible, and innovative team player.
• Excellent written and verbal communication skills.
• Proven ability to effectively present information and respond to questions from employees, candidates, and groups of managers.
• Proficient in Google Suite, and HRIS systems; Workday and Navex experience a plus.

What We Offer You: 

• Great Company Culture. We pride ourselves as being one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
• Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company.
• Work Hard, Enjoy Life. Our employees’ bond, blow-off steam, and flex some creative muscles – through corporate boot camp classes, company parties, our Office gaming spaces, game release events, monthly socials, and team challenges.
• Benefits. Benefits include, but are not limited to; Discretionary bonus, Provident fund contributions, 1+5 medical insurance + top up options and access to Practo online Doctor consultation App, Employee assistance program, 3X CTC Life Assurance, 3X CTC Personal accident insurance, childcare services, 20 days holiday + statutory holidays,
• Perks. Gym reimbursement up to INR1150 per month, wellbeing program with the chance to earn up to $93 per annum, charitable giving program, access to learning platforms, employee discount program’s plus free games and events!

• Please be aware that Take-Two does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Take-Two also does not engage in any financial exchanges during the recruitment or onboarding process,and the Company will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scam or phishing exercise. Take-Two’s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a com email domain). If you need to report an issue or otherwise have questions, please contact Careers@take2games.com.*
• As an equal opportunity employer, Take-Two Interactive Software, Inc. (“Take-Two”) is committed to fostering and celebrating the diverse thoughts, cultures, and backgrounds of its talent, partners, and communities throughout its organization. Consistentwith this commitment, Take-Two does not discriminate or retaliate against any employee or job applicant because of their race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, and genetic information (including family medical history), or on the basis of any other trait protected by applicable law. If you need to report a concern or have questions regarding Take-Two’s equal opportunity commitment, please contact Careers@take2games.com. 

#LI-Hybrid

The Role

We’re looking for a hands-on Network Engineer to design, deploy, and enable our global corporate network across offices in APAC. You’ll be the technical expert  for physical and virtual networking architecture, driving automation, and ensuring our infrastructure is resilient, scalable, and vendor-agnostic. This role will partner closely with Corporate Technology, Network Security, and Security Engineering and requires the ability to travel within APAC to support our regional offices.

What You’ll Do

• Architect and implement LAN/WAN/SD-WAN and Wi-Fi for multiple global offices.
• Manage Cisco Meraki switches/routers and  APs, while staying vendor-agnostic for future integrations.
• Implement and manage Wi-Fi EAP (Enterprise Authentication), certificate-based authentication, and enforce zero-trust access controls.
• Plan and optimize enterprise Wi-Fi, including RF design, surveys, and performance tuning.
• Build secure cloud and hybrid networking (AWS, Azure, GCP).
• Automate deployments and configuration management with Python, Ansible, and IaC tools (Terraform, GitOps).
• Implement observability and alerting; drive improvements in MTTR and service reliability.
• Support compliance (SOC 2, ISO 27001) with configs, change control, and documentation.
• Travel regionally (approx. 25–40% during buildouts) for on-site deployments and architecture reviews.

Who You Are

• 8–10+ years in enterprise networking, with multi-site design and operations experience.
• Deep expertise in routing, switching, and segmentation.Proven experience with Cisco networking technology, especially Cisco Meraki.
• Proficient in Python and Ansible for automation.
• Skilled in NAC/RADIUS integrations with identity providers (Okta, Azure AD).
• Strong understanding of certificate-based authentication, EAP, and zero-trust architectures.
• Strong troubleshooting, documentation, and leadership skills.
• Willing and able to travel internationally for deployments.

Nice to Have:

• Cloud networking depth (AWS, Azure, GCP).
• Experience with SASE/ZTNA platforms(Cloudflare/Zscaler).
• Professional certifications (CCNP, CCIE, JNCIP, etc.)

The Role

We’re looking for a hands-on Network Engineer to design, deploy, and enable our global corporate network across offices in APAC. You’ll be the technical expert  for physical and virtual networking architecture, driving automation, and ensuring our infrastructure is resilient, scalable, and vendor-agnostic. This role will partner closely with Corporate Technology, Network Security, and Security Engineering and requires the ability to travel within APAC to support our regional offices.

What You’ll Do

• Architect and implement LAN/WAN/SD-WAN and Wi-Fi for multiple global offices.
• Manage Cisco Meraki switches/routers and  APs, while staying vendor-agnostic for future integrations.
• Implement and manage Wi-Fi EAP (Enterprise Authentication), certificate-based authentication, and enforce zero-trust access controls.
• Plan and optimize enterprise Wi-Fi, including RF design, surveys, and performance tuning.
• Build secure cloud and hybrid networking (AWS, Azure, GCP).
• Automate deployments and configuration management with Python, Ansible, and IaC tools (Terraform, GitOps).
• Implement observability and alerting; drive improvements in MTTR and service reliability.
• Support compliance (SOC 2, ISO 27001) with configs, change control, and documentation.
• Travel regionally (approx. 25–40% during buildouts) for on-site deployments and architecture reviews.

Who You Are

• 8–10+ years in enterprise networking, with multi-site design and operations experience.
• Deep expertise in routing, switching, and segmentation.Proven experience with Cisco networking technology, especially Cisco Meraki.
• Proficient in Python and Ansible for automation.
• Skilled in NAC/RADIUS integrations with identity providers (Okta, Azure AD).
• Strong understanding of certificate-based authentication, EAP, and zero-trust architectures.
• Strong troubleshooting, documentation, and leadership skills.
• Willing and able to travel internationally for deployments.

Nice to Have:

• Cloud networking depth (AWS, Azure, GCP).
• Experience with SASE/ZTNA platforms(Cloudflare/Zscaler).
• Professional certifications (CCNP, CCIE, JNCIP, etc.)

About AlphaSense 

AlphaSense is a market intelligence and search platform used by the world's leading companies and financial institutions. Since 2011, our AI-based technology has helped professionals make smarter business decisions by delivering insights from an extensive universe of public and private content—including equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. 

Headquartered in New York City, AlphaSense employs over 1,350 people across offices in the U.S., U.K., Finland, Germany, India, and Singapore. For more information, please visit www.alpha-sense.com. 

About the Team 

The Customer & Product Support (C&PS) team sits at the intersection of sales, customer success and technical support. Through close teamwork and collaboration, we drive positive customer outcomes and ensure seamless access and optimal utilization of AlphaSense’s market-leading platform and products. We are committed to enhancing every user’s experience through consistent delivery of prompt and knowledgeable responses. The Customer & Product Support team is based globally across the US, UK, India and Singapore. 

About the Role 

We are looking to hire an Analyst, Customer & Product Support to join the growing C&PS team at AlphaSense. This role marries the technical knowledge of our solution with a deep understanding of our users, across all of the segments and business units that we work with, to realize maximum value from the platform. The team is heavily relied upon to contribute excellent customer service, which ultimately maximizes prospect and customer health. In order to learn our business and customer inside and out, this team acts as our first line of support. This role spearheads usage and engagement and partners with our product management and engineering teams in determining future product developments that will resonate with the market. 

Customer and Product Support is an excellent launching off point to accelerate your personal growth and career at AlphaSense. The role offers cross-functional exposure across our

business, consequently providing you with great exposure to the different areas you may want to develop your career in, as you grow with us. 

Who You Are 

• An intelligent, articulate, consultative and confident client-facing professional with 1-2 years of experience working in a client/product support role. 
• You possess a customer-first mindset and enjoy working through complex problems to find solutions. 
• You enjoy being part of an entrepreneurial team and work diligently to help others when needed. 
• You are a strong communicator and have an innate ability to distill and explain complex issues in simple terms. 
• Possess strong analytical, critical thinking and problem solving abilities. ● A team player who enjoys building strong cross-group working relationships. ● You are curious, proactive and possess a continuous improvement mindset with the ability to learn quickly and adapt. Because of our diverse base of clients, much of the technical knowledge required to succeed will be learned on the job. 

• You have strong attention to detail, effective time management skills and the ability to rigorously prioritize under pressure. 
• You have an interest in AI, technology and software applications. 

What You’ll Do 

• Deliver a world-class customer experience. 

○ Act as the first line of defense and advocate for all of customers globally to ensure we deliver a consistently positive customer experience through timely responses and effective resolution of queries and issues. 

○ Guide customers through features and functionalities to maximize their experience and fully resolve their challenges or questions. 

○ Deliver on predefined team targets including delivering outcomes with high quality and excellence. 

• Provide impeccable customer support. 
  

○ Investigate, diagnose, troubleshoot and find solutions for queries sent through emails and live chats, leading support calls directly with customers as needed. ○ You will escalate tickets to appropriate teams when needed and will retain a position as the customer’s point person through regular updates and confirming resolution. 

○ Collaborate effectively with technical and non-technical global stakeholders.

• Be an expert on our product and continuously build your knowledge.     

○ Be an expert on the AlphaSense product by proactively learning, staying up-to-date on new features and filling any gaps in your knowledge 

○ Identify areas to improve content and contribute to creating and updating knowledge base articles, tutorials, and other support documentation based on their expertise. 

○ Assist with special projects as assigned.

About AlphaSense 

AlphaSense is a market intelligence and search platform used by the world's leading companies and financial institutions. Since 2011, our AI-based technology has helped professionals make smarter business decisions by delivering insights from an extensive universe of public and private content—including equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. 

Headquartered in New York City, AlphaSense employs over 1,350 people across offices in the U.S., U.K., Finland, Germany, India, and Singapore. For more information, please visit www.alpha-sense.com. 

About the Team 

The Customer & Product Support (C&PS) team sits at the intersection of sales, customer success and technical support. Through close teamwork and collaboration, we drive positive customer outcomes and ensure seamless access and optimal utilization of AlphaSense’s market-leading platform and products. We are committed to enhancing every user’s experience through consistent delivery of prompt and knowledgeable responses. The Customer & Product Support team is based globally across the US, UK, India and Singapore. 

About the Role 

We are looking to hire an Analyst, Customer & Product Support to join the growing C&PS team at AlphaSense. This role marries the technical knowledge of our solution with a deep understanding of our users, across all of the segments and business units that we work with, to realize maximum value from the platform. The team is heavily relied upon to contribute excellent customer service, which ultimately maximizes prospect and customer health. In order to learn our business and customer inside and out, this team acts as our first line of support. This role spearheads usage and engagement and partners with our product management and engineering teams in determining future product developments that will resonate with the market. 

Customer and Product Support is an excellent launching off point to accelerate your personal growth and career at AlphaSense. The role offers cross-functional exposure across our

business, consequently providing you with great exposure to the different areas you may want to develop your career in, as you grow with us. 

Who You Are 

• An intelligent, articulate, consultative and confident client-facing professional with 1-2 years of experience working in a client/product support role. 
• You possess a customer-first mindset and enjoy working through complex problems to find solutions. 
• You enjoy being part of an entrepreneurial team and work diligently to help others when needed. 
• You are a strong communicator and have an innate ability to distill and explain complex issues in simple terms. 
• Possess strong analytical, critical thinking and problem solving abilities. ● A team player who enjoys building strong cross-group working relationships. ● You are curious, proactive and possess a continuous improvement mindset with the ability to learn quickly and adapt. Because of our diverse base of clients, much of the technical knowledge required to succeed will be learned on the job. 

• You have strong attention to detail, effective time management skills and the ability to rigorously prioritize under pressure. 
• You have an interest in AI, technology and software applications. 

What You’ll Do 

• Deliver a world-class customer experience. 

○ Act as the first line of defense and advocate for all of customers globally to ensure we deliver a consistently positive customer experience through timely responses and effective resolution of queries and issues. 

○ Guide customers through features and functionalities to maximize their experience and fully resolve their challenges or questions. 

○ Deliver on predefined team targets including delivering outcomes with high quality and excellence. 

• Provide impeccable customer support. 
  

○ Investigate, diagnose, troubleshoot and find solutions for queries sent through emails and live chats, leading support calls directly with customers as needed. ○ You will escalate tickets to appropriate teams when needed and will retain a position as the customer’s point person through regular updates and confirming resolution. 

○ Collaborate effectively with technical and non-technical global stakeholders.

• Be an expert on our product and continuously build your knowledge.     

○ Be an expert on the AlphaSense product by proactively learning, staying up-to-date on new features and filling any gaps in your knowledge 

○ Identify areas to improve content and contribute to creating and updating knowledge base articles, tutorials, and other support documentation based on their expertise. 

○ Assist with special projects as assigned.

About AlphaSense 

AlphaSense is a market intelligence and search platform used by the world's leading companies and financial institutions. Since 2011, our AI-based technology has helped professionals make smarter business decisions by delivering insights from an extensive universe of public and private content—including equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. 

Headquartered in New York City, AlphaSense employs over 1,350 people across offices in the U.S., U.K., Finland, Germany, India, and Singapore. For more information, please visit www.alpha-sense.com. 

About the Team 

The Customer & Product Support (C&PS) team sits at the intersection of sales, customer success and technical support. Through close teamwork and collaboration, we drive positive customer outcomes and ensure seamless access and optimal utilization of AlphaSense’s market-leading platform and products. We are committed to enhancing every user’s experience through consistent delivery of prompt and knowledgeable responses. The Customer & Product Support team is based globally across the US, UK, India and Singapore. 

About the Role 

We are looking to hire an Analyst, Customer & Product Support to join the growing C&PS team at AlphaSense. This role marries the technical knowledge of our solution with a deep understanding of our users, across all of the segments and business units that we work with, to realize maximum value from the platform. The team is heavily relied upon to contribute excellent customer service, which ultimately maximizes prospect and customer health. In order to learn our business and customer inside and out, this team acts as our first line of support. This role spearheads usage and engagement and partners with our product management and engineering teams in determining future product developments that will resonate with the market. 

Customer and Product Support is an excellent launching off point to accelerate your personal growth and career at AlphaSense. The role offers cross-functional exposure across our

business, consequently providing you with great exposure to the different areas you may want to develop your career in, as you grow with us. 

Who You Are 

• An intelligent, articulate, consultative and confident client-facing professional with 1-2 years of experience working in a client/product support role. 
• You possess a customer-first mindset and enjoy working through complex problems to find solutions. 
• You enjoy being part of an entrepreneurial team and work diligently to help others when needed. 
• You are a strong communicator and have an innate ability to distill and explain complex issues in simple terms. 
• Possess strong analytical, critical thinking and problem solving abilities. ● A team player who enjoys building strong cross-group working relationships. ● You are curious, proactive and possess a continuous improvement mindset with the ability to learn quickly and adapt. Because of our diverse base of clients, much of the technical knowledge required to succeed will be learned on the job. 

• You have strong attention to detail, effective time management skills and the ability to rigorously prioritize under pressure. 
• You have an interest in AI, technology and software applications. 

What You’ll Do 

• Deliver a world-class customer experience. 

○ Act as the first line of defense and advocate for all of customers globally to ensure we deliver a consistently positive customer experience through timely responses and effective resolution of queries and issues. 

○ Guide customers through features and functionalities to maximize their experience and fully resolve their challenges or questions. 

○ Deliver on predefined team targets including delivering outcomes with high quality and excellence. 

• Provide impeccable customer support. 
  

○ Investigate, diagnose, troubleshoot and find solutions for queries sent through emails and live chats, leading support calls directly with customers as needed. ○ You will escalate tickets to appropriate teams when needed and will retain a position as the customer’s point person through regular updates and confirming resolution. 

○ Collaborate effectively with technical and non-technical global stakeholders.

• Be an expert on our product and continuously build your knowledge.     

○ Be an expert on the AlphaSense product by proactively learning, staying up-to-date on new features and filling any gaps in your knowledge 

○ Identify areas to improve content and contribute to creating and updating knowledge base articles, tutorials, and other support documentation based on their expertise. 

○ Assist with special projects as assigned.

About AlphaSense 

AlphaSense is a market intelligence and search platform used by the world's leading companies and financial institutions. Since 2011, our AI-based technology has helped professionals make smarter business decisions by delivering insights from an extensive universe of public and private content—including equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. 

Headquartered in New York City, AlphaSense employs over 1,350 people across offices in the U.S., U.K., Finland, Germany, India, and Singapore. For more information, please visit www.alpha-sense.com. 

About the Team 

The Customer & Product Support (C&PS) team sits at the intersection of sales, customer success and technical support. Through close teamwork and collaboration, we drive positive customer outcomes and ensure seamless access and optimal utilization of AlphaSense’s market-leading platform and products. We are committed to enhancing every user’s experience through consistent delivery of prompt and knowledgeable responses. The Customer & Product Support team is based globally across the US, UK, India and Singapore. 

About the Role 

We are looking to hire an Analyst, Customer & Product Support to join the growing C&PS team at AlphaSense. This role marries the technical knowledge of our solution with a deep understanding of our users, across all of the segments and business units that we work with, to realize maximum value from the platform. The team is heavily relied upon to contribute excellent customer service, which ultimately maximizes prospect and customer health. In order to learn our business and customer inside and out, this team acts as our first line of support. This role spearheads usage and engagement and partners with our product management and engineering teams in determining future product developments that will resonate with the market. 

Customer and Product Support is an excellent launching off point to accelerate your personal growth and career at AlphaSense. The role offers cross-functional exposure across our

business, consequently providing you with great exposure to the different areas you may want to develop your career in, as you grow with us. 

Who You Are 

• An intelligent, articulate, consultative and confident client-facing professional with 1-2 years of experience working in a client/product support role. 
• You possess a customer-first mindset and enjoy working through complex problems to find solutions. 
• You enjoy being part of an entrepreneurial team and work diligently to help others when needed. 
• You are a strong communicator and have an innate ability to distill and explain complex issues in simple terms. 
• Possess strong analytical, critical thinking and problem solving abilities. ● A team player who enjoys building strong cross-group working relationships. ● You are curious, proactive and possess a continuous improvement mindset with the ability to learn quickly and adapt. Because of our diverse base of clients, much of the technical knowledge required to succeed will be learned on the job. 

• You have strong attention to detail, effective time management skills and the ability to rigorously prioritize under pressure. 
• You have an interest in AI, technology and software applications. 

What You’ll Do 

• Deliver a world-class customer experience. 

○ Act as the first line of defense and advocate for all of customers globally to ensure we deliver a consistently positive customer experience through timely responses and effective resolution of queries and issues. 

○ Guide customers through features and functionalities to maximize their experience and fully resolve their challenges or questions. 

○ Deliver on predefined team targets including delivering outcomes with high quality and excellence. 

• Provide impeccable customer support. 
  

○ Investigate, diagnose, troubleshoot and find solutions for queries sent through emails and live chats, leading support calls directly with customers as needed. ○ You will escalate tickets to appropriate teams when needed and will retain a position as the customer’s point person through regular updates and confirming resolution. 

○ Collaborate effectively with technical and non-technical global stakeholders.

• Be an expert on our product and continuously build your knowledge.     

○ Be an expert on the AlphaSense product by proactively learning, staying up-to-date on new features and filling any gaps in your knowledge 

○ Identify areas to improve content and contribute to creating and updating knowledge base articles, tutorials, and other support documentation based on their expertise. 

○ Assist with special projects as assigned.

About AlphaSense 

AlphaSense is a market intelligence and search platform used by the world's leading companies and financial institutions. Since 2011, our AI-based technology has helped professionals make smarter business decisions by delivering insights from an extensive universe of public and private content—including equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. 

Headquartered in New York City, AlphaSense employs over 1,350 people across offices in the U.S., U.K., Finland, Germany, India, and Singapore. For more information, please visit www.alpha-sense.com. 

About the Team 

The Customer & Product Support (C&PS) team sits at the intersection of sales, customer success and technical support. Through close teamwork and collaboration, we drive positive customer outcomes and ensure seamless access and optimal utilization of AlphaSense’s market-leading platform and products. We are committed to enhancing every user’s experience through consistent delivery of prompt and knowledgeable responses. The Customer & Product Support team is based globally across the US, UK, India and Singapore. 

About the Role 

We are looking to hire an Analyst, Customer & Product Support to join the growing C&PS team at AlphaSense. This role marries the technical knowledge of our solution with a deep understanding of our users, across all of the segments and business units that we work with, to realize maximum value from the platform. The team is heavily relied upon to contribute excellent customer service, which ultimately maximizes prospect and customer health. In order to learn our business and customer inside and out, this team acts as our first line of support. This role spearheads usage and engagement and partners with our product management and engineering teams in determining future product developments that will resonate with the market. 

Customer and Product Support is an excellent launching off point to accelerate your personal growth and career at AlphaSense. The role offers cross-functional exposure across our

business, consequently providing you with great exposure to the different areas you may want to develop your career in, as you grow with us. 

Who You Are 

• An intelligent, articulate, consultative and confident client-facing professional with 1-2 years of experience working in a client/product support role. 
• You possess a customer-first mindset and enjoy working through complex problems to find solutions. 
• You enjoy being part of an entrepreneurial team and work diligently to help others when needed. 
• You are a strong communicator and have an innate ability to distill and explain complex issues in simple terms. 
• Possess strong analytical, critical thinking and problem solving abilities. ● A team player who enjoys building strong cross-group working relationships. ● You are curious, proactive and possess a continuous improvement mindset with the ability to learn quickly and adapt. Because of our diverse base of clients, much of the technical knowledge required to succeed will be learned on the job. 

• You have strong attention to detail, effective time management skills and the ability to rigorously prioritize under pressure. 
• You have an interest in AI, technology and software applications. 

What You’ll Do 

• Deliver a world-class customer experience. 

○ Act as the first line of defense and advocate for all of customers globally to ensure we deliver a consistently positive customer experience through timely responses and effective resolution of queries and issues. 

○ Guide customers through features and functionalities to maximize their experience and fully resolve their challenges or questions. 

○ Deliver on predefined team targets including delivering outcomes with high quality and excellence. 

• Provide impeccable customer support. 
  

○ Investigate, diagnose, troubleshoot and find solutions for queries sent through emails and live chats, leading support calls directly with customers as needed. ○ You will escalate tickets to appropriate teams when needed and will retain a position as the customer’s point person through regular updates and confirming resolution. 

○ Collaborate effectively with technical and non-technical global stakeholders.

• Be an expert on our product and continuously build your knowledge.     

○ Be an expert on the AlphaSense product by proactively learning, staying up-to-date on new features and filling any gaps in your knowledge 

○ Identify areas to improve content and contribute to creating and updating knowledge base articles, tutorials, and other support documentation based on their expertise. 

○ Assist with special projects as assigned.

About AlphaSense 

AlphaSense is a market intelligence and search platform used by the world's leading companies and financial institutions. Since 2011, our AI-based technology has helped professionals make smarter business decisions by delivering insights from an extensive universe of public and private content—including equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. 

Headquartered in New York City, AlphaSense employs over 1,350 people across offices in the U.S., U.K., Finland, Germany, India, and Singapore. For more information, please visit www.alpha-sense.com. 

About the Team 

The Customer & Product Support (C&PS) team sits at the intersection of sales, customer success and technical support. Through close teamwork and collaboration, we drive positive customer outcomes and ensure seamless access and optimal utilization of AlphaSense’s market-leading platform and products. We are committed to enhancing every user’s experience through consistent delivery of prompt and knowledgeable responses. The Customer & Product Support team is based globally across the US, UK, India and Singapore. 

About the Role 

We are looking to hire an Analyst, Customer & Product Support to join the growing C&PS team at AlphaSense. This role marries the technical knowledge of our solution with a deep understanding of our users, across all of the segments and business units that we work with, to realize maximum value from the platform. The team is heavily relied upon to contribute excellent customer service, which ultimately maximizes prospect and customer health. In order to learn our business and customer inside and out, this team acts as our first line of support. This role spearheads usage and engagement and partners with our product management and engineering teams in determining future product developments that will resonate with the market. 

Customer and Product Support is an excellent launching off point to accelerate your personal growth and career at AlphaSense. The role offers cross-functional exposure across our

business, consequently providing you with great exposure to the different areas you may want to develop your career in, as you grow with us. 

Who You Are 

• An intelligent, articulate, consultative and confident client-facing professional with 1-2 years of experience working in a client/product support role. 
• You possess a customer-first mindset and enjoy working through complex problems to find solutions. 
• You enjoy being part of an entrepreneurial team and work diligently to help others when needed. 
• You are a strong communicator and have an innate ability to distill and explain complex issues in simple terms. 
• Possess strong analytical, critical thinking and problem solving abilities. ● A team player who enjoys building strong cross-group working relationships. ● You are curious, proactive and possess a continuous improvement mindset with the ability to learn quickly and adapt. Because of our diverse base of clients, much of the technical knowledge required to succeed will be learned on the job. 

• You have strong attention to detail, effective time management skills and the ability to rigorously prioritize under pressure. 
• You have an interest in AI, technology and software applications. 

What You’ll Do 

• Deliver a world-class customer experience. 

○ Act as the first line of defense and advocate for all of customers globally to ensure we deliver a consistently positive customer experience through timely responses and effective resolution of queries and issues. 

○ Guide customers through features and functionalities to maximize their experience and fully resolve their challenges or questions. 

○ Deliver on predefined team targets including delivering outcomes with high quality and excellence. 

• Provide impeccable customer support. 
  

○ Investigate, diagnose, troubleshoot and find solutions for queries sent through emails and live chats, leading support calls directly with customers as needed. ○ You will escalate tickets to appropriate teams when needed and will retain a position as the customer’s point person through regular updates and confirming resolution. 

○ Collaborate effectively with technical and non-technical global stakeholders.

• Be an expert on our product and continuously build your knowledge.     

○ Be an expert on the AlphaSense product by proactively learning, staying up-to-date on new features and filling any gaps in your knowledge 

○ Identify areas to improve content and contribute to creating and updating knowledge base articles, tutorials, and other support documentation based on their expertise. 

○ Assist with special projects as assigned.

Karya’s mission is to leverage the AI revolution to create dignified earning and learning opportunities for low-income communities across the world. In India, our smartphone-based digital work platform has enabled over 120,000 people to build language datasets and evaluate AI models while earning fair wages. With pilots in Kenya and Ethiopia and partnerships with leading AI labs, we are advancing language technologies for underrepresented communities. By combining dignified digital work with frontier AI innovation, Karya hopes to build a new AI economy that is equitable, inclusive, and community driven.

Karya is seeking a Customer Success Lead to own revenue growth across our largest and most strategic accounts. This role sits at the intersection of enterprise sales, AI infrastructure, and social impact — structuring and driving complex deals with enterprises, government bodies, and research institutions, to serve our communities better. 

The ideal candidate combines deep enterprise sales experience with the ability to sell technical AI/ML solutions to both business and technical stakeholders. You will lead full-cycle sales from prospecting through close and expansion, build trusted C-suite relationships, and bring sales discipline to a high-growth team.

If you're excited about closing complex deals that directly fund dignified work for underserved communities, and want to shape GTM strategy at a mission-driven company, we'd love to hear from you.

Key Responsibilities

Enterprise Sales & Account Ownership

• Own and drive relationships with Karya's key prospects and customers across enterprise and research sectors.
• Lead full-cycle enterprise sales — from qualification and deal strategy through close, renewal, and expansion.
• Navigate complex procurement processes including vendor empanelment, compliance, and legal reviews.
• Develop and execute comprehensive account strategies to drive net-new revenue and long-term partnerships. 

Pipeline & Revenue Management

• Take ownership of existing pipeline and build new pipeline through outbound, referrals, and partnerships.
• Lead strategic deal planning and mutual close plans across new business and expansions.
• Maintain accurate forecasting, deal tracking, and pipeline hygiene in HubSpot.

Cross-Functional Leadership

• Partner closely with Product and Operations teams to deliver compelling, technically credible value propositions.
• Act as the voice of the customer internally — influencing product roadmap, delivery priorities, and positioning.
• Bring process discipline: qualification frameworks, deal stages, win/loss analysis.

Domain & Market Expertise

• Maintain deep understanding of customer business goals, AI maturity, and industry trends.
• Develop expertise in AI/ML data services — particularly data annotation, model evaluation, and Indic language AI.
• Represent Karya credibly in conversations with ML engineers, data scientists, and business leaders.

Ideal Candidate

Experience

• 5+ years of enterprise sales or strategic account management experience.
• 2+ years selling deeply technical solutions (AI/ML, data services, SaaS, or consulting) to both business and technical audiences.
• Proven track record of closing large, complex enterprise deals.
• Experience with long sales cycles (3 months+) and multi-stakeholder deal dynamics.

What We Offer

• Flexible leave and vacation policy
• Hybrid work options
• Insurance as per industry standards
• Access to leaders in technology and social impact sectors
• A chance to contribute meaningfully to AI, digital equity, and rural development

Karya celebrates diversity and is an equal opportunity employer. All applicants will be considered without regard to race, religion, gender identity, sexual orientation, disability, or any other protected status.

About the Team

The Financial Modeling Team is a part of the Customer & Product Support (C&PS) department which sits at the intersection of sales, customer success and technical support. The Financial Modeling team is comprised of finance professionals with prior experience in investment banking, equity research, and holds at least one of the following qualifications: Chartered Financial Analyst (CFA), Certified Financial Planner (CFP) or Certified Management Accountants (CMA), Financial Risk Manager (FRM). The team aims to understand our users' financial data needs to provide solutions that enhance M&A and quantitative research workflows.

The Financial Modeling team provides expert services for our analytical tools so that we can provide customers with a tailored experience when using our products. This seasoned team of investment professionals specializes in onboarding and customer adoption for our Excel add-ins, by developing, converting and validating financial models and library templates. 

About the Role

We are looking to hire an Analyst, Financial Modeling to join the growing Financial Modeling team at AlphaSense. This role marries the technical knowledge of our solution with a deep understanding of our users, across all of the segments and business units that we work with, to realize maximum value from the platform. The team is heavily relied upon to contribute excellent customer service by building financial models, which ultimately maximizes prospect and customer health. In order to learn our business and customer inside and out, this team helps build bespoke client model requests and maintain the template library using the excel add-ins tool. This role spearheads usage and engagement and partners with our product management and engineering teams in determining future product developments that will resonate with the market. 

Customer and Product Support is an excellent launching off point to accelerate your personal growth and career at AlphaSense. The role offers cross-functional exposure across our business, consequently providing you with great exposure to the different areas you may want to develop your career in, as you grow with us.

Who You Are

Basic Requirements

• Post graduate degree in Finance, Accounting or similar. Professional qualification including Chartered Financial Analyst (CFA), FRM.

• An intelligent, articulate, consultative and confident professional with 1-3 years of client-facing experience.

• Have deep and proven expertise in finance and experience building financial models in excel with the ability to interpret financial data and conduct analysis.

• Knowledge of basic accounting concepts and a solid understanding of financial analysis terminology and best practices, such as DCF and financial statements.

• A keen eye for detail and an ability to sift through large data sets to extract meaningful information.

• Excellent time management skills, including the ability to work under pressure to meet tight deadlines.

• You enjoy being part of an entrepreneurial team and work diligently to help others when needed.

• Possess a customer-obsessed mindset and enjoy working through complex problems to find solutions.

• Strong communicator with the innate ability to distill and explain complex issues in simple terms.

• Advanced user of Microsoft Excel, PowerPoint and other Microsoft Office suite products.

• Strong analytical and quantitative skills.

• Effective communication and presentation abilities.

Preferred Requirements

• Experience working using CapIQ, Bloomberg or similar Excel add-ins

• Knowledge of VBA

• Ability to handle ambiguity, proactively identify challenges and present solutions 

• Have an interest in AI, technology and software applications

What You’ll Do

• Deliver a world-class customer experience.

  • Model Buildout: Work on custom model building for all the customers globally to ensure we deliver best in class customer experience. 

  • Model Accuracy: Ensure financial models are accurate, error-free, and reflect the business’s operational complexities.

  • Collaboration: Work closely with cross-functional internal teams to help clients maximize the value from our product offerings.

  • Documentation: Maintain comprehensive documentation of assumptions, methodologies, and formulas used in models.

  • Quality Assurance: Perform rigorous testing to validate model outputs and verify formula integrity.

  • Adaptability: Modify models to accommodate changing business circumstances, regulatory changes, or new data.

  • Problem-Solving: Address complex financial challenges by creating innovative solutions within the modeling framework.

  • Use Excel to produce high-quality models and reports for clients using AlphaSense add-in.

  • Create and present easy-to-understand models for clients

  • Deliver on predefined team targets including delivering outcomes with high quality and excellence.

  • Partner with internal teams to help clients maximize the value from AlphaSense product offerings.

• Be an expert on our product and continuously build your knowledge.

  • Be an expert on the AlphaSense product by proactively learning, staying up-to-date on new features and filling any gaps in your knowledge

  • Identify areas to improve content and contribute to creating and updating knowledge base articles, tutorials, and other support documentation based on their expertise.

  • Innovation: Work with product teams on new enhancements ideas/features for the template library.

  • Assist with special projects as assigned.

About the Team

The Financial Modeling Team is a part of the Customer & Product Support (C&PS) department which sits at the intersection of sales, customer success and technical support. The Financial Modeling team is comprised of finance professionals with prior experience in investment banking, equity research, and holds at least one of the following qualifications: Chartered Financial Analyst (CFA), Certified Financial Planner (CFP) or Certified Management Accountants (CMA), Financial Risk Manager (FRM). The team aims to understand our users' financial data needs to provide solutions that enhance M&A and quantitative research workflows.

The Financial Modeling team provides expert services for our analytical tools so that we can provide customers with a tailored experience when using our products. This seasoned team of investment professionals specializes in onboarding and customer adoption for our Excel add-ins, by developing, converting and validating financial models and library templates. 

About the Role

We are looking to hire an Analyst, Financial Modeling to join the growing Financial Modeling team at AlphaSense. This role marries the technical knowledge of our solution with a deep understanding of our users, across all of the segments and business units that we work with, to realize maximum value from the platform. The team is heavily relied upon to contribute excellent customer service by building financial models, which ultimately maximizes prospect and customer health. In order to learn our business and customer inside and out, this team helps build bespoke client model requests and maintain the template library using the excel add-ins tool. This role spearheads usage and engagement and partners with our product management and engineering teams in determining future product developments that will resonate with the market. 

Customer and Product Support is an excellent launching off point to accelerate your personal growth and career at AlphaSense. The role offers cross-functional exposure across our business, consequently providing you with great exposure to the different areas you may want to develop your career in, as you grow with us.

Who You Are

Basic Requirements

• Post graduate degree in Finance, Accounting or similar. Professional qualification including Chartered Financial Analyst (CFA), FRM.

• An intelligent, articulate, consultative and confident professional with 1-3 years of client-facing experience.

• Have deep and proven expertise in finance and experience building financial models in excel with the ability to interpret financial data and conduct analysis.

• Knowledge of basic accounting concepts and a solid understanding of financial analysis terminology and best practices, such as DCF and financial statements.

• A keen eye for detail and an ability to sift through large data sets to extract meaningful information.

• Excellent time management skills, including the ability to work under pressure to meet tight deadlines.

• You enjoy being part of an entrepreneurial team and work diligently to help others when needed.

• Possess a customer-obsessed mindset and enjoy working through complex problems to find solutions.

• Strong communicator with the innate ability to distill and explain complex issues in simple terms.

• Advanced user of Microsoft Excel, PowerPoint and other Microsoft Office suite products.

• Strong analytical and quantitative skills.

• Effective communication and presentation abilities.

Preferred Requirements

• Experience working using CapIQ, Bloomberg or similar Excel add-ins

• Knowledge of VBA

• Ability to handle ambiguity, proactively identify challenges and present solutions 

• Have an interest in AI, technology and software applications

What You’ll Do

• Deliver a world-class customer experience.

  • Model Buildout: Work on custom model building for all the customers globally to ensure we deliver best in class customer experience. 

  • Model Accuracy: Ensure financial models are accurate, error-free, and reflect the business’s operational complexities.

  • Collaboration: Work closely with cross-functional internal teams to help clients maximize the value from our product offerings.

  • Documentation: Maintain comprehensive documentation of assumptions, methodologies, and formulas used in models.

  • Quality Assurance: Perform rigorous testing to validate model outputs and verify formula integrity.

  • Adaptability: Modify models to accommodate changing business circumstances, regulatory changes, or new data.

  • Problem-Solving: Address complex financial challenges by creating innovative solutions within the modeling framework.

  • Use Excel to produce high-quality models and reports for clients using AlphaSense add-in.

  • Create and present easy-to-understand models for clients

  • Deliver on predefined team targets including delivering outcomes with high quality and excellence.

  • Partner with internal teams to help clients maximize the value from AlphaSense product offerings.

• Be an expert on our product and continuously build your knowledge.

  • Be an expert on the AlphaSense product by proactively learning, staying up-to-date on new features and filling any gaps in your knowledge

  • Identify areas to improve content and contribute to creating and updating knowledge base articles, tutorials, and other support documentation based on their expertise.

  • Innovation: Work with product teams on new enhancements ideas/features for the template library.

  • Assist with special projects as assigned.

About the Role:

We are seeking an experienced Senior Business Applications Security Engineer to join our growing Corporate Technology team. This is not a maintenance role—this is an opportunity to build something from the ground up. You will take ownership of the security posture for our entire business application ecosystem, from Salesforce and Workday to niche departmental tools, transforming a fragmented, reactive approach into a centralized, proactive, and hardened security program. Your focus will be on bridging business needs with cloud-based software solutions through implementation, optimization, and vendor management.

Transform business application security from an afterthought to a core competency. You will:

• Build from scratch: Design and implement a comprehensive business application security program where none exists
• Own the ecosystem: Take full ownership of security posture across 200+ business applications (SaaS, cloud, and on-premise)
• Establish the standard: Define what "secure" means for business applications and ensure every tool meets that bar
• Shift left: Embed security into procurement, integration, and lifecycle management processes
• Drive change: Partner with stakeholders across IT, Engineering, Finance, HR, Sales, and Marketing to fundamentally change how the organization thinks about application security

Responsibilities

• System Administration: Design and scale user access with role-based access controls (RBAC), where possible
• Technical Support & Troubleshooting: Provide escalation support in debugging app access/role issues
• Application Onboarding: Conduct requirements discovery and analysis with key stakeholders for new applications, particularly pertaining to login and role access protocols
• Identity Lifecycle Management: Designing and implementing automations ensuring automatically granted or revoked access
• Integration Management: Manage API connections and integrations between business applications in our tech stack
• Process Improvements: Identify and implement automation opportunities to streamline workflows
• Data & Compliance: Ensure data accuracy, integrity and compliance with security standards
• Mentorship to guide junior teammates on best practices within the role

Qualifications

• 8+ years of experience in Application Security or related role
• Professional Certifications: CISSP are a plus
• Expertise in Okta, Google Workspace, Microsoft 365
• Experience with SAML and OAuth protocols, as well as SCIM
• Proficiency with Okta Workflow or similar automation platforms
• Excellent ability to bridge conversations between technical teams and non-technical business stakeholders
• Soft skills: Change management, process improvement, stakeholder management, collaborative mindset with excellent written and verbal communication.

What We Offer:

• Competitive compensation package
• Equity opportunities
• Comprehensive health, dental, and vision coverage
• Flexible PTO and remote work options
• Learning & development resources
• A high-impact role in a fast-growing, mission-driven company.

About the Role:

We are seeking an experienced Senior Business Applications Security Engineer to join our growing Corporate Technology team. This is not a maintenance role—this is an opportunity to build something from the ground up. You will take ownership of the security posture for our entire business application ecosystem, from Salesforce and Workday to niche departmental tools, transforming a fragmented, reactive approach into a centralized, proactive, and hardened security program. Your focus will be on bridging business needs with cloud-based software solutions through implementation, optimization, and vendor management.

Transform business application security from an afterthought to a core competency. You will:

• Build from scratch: Design and implement a comprehensive business application security program where none exists
• Own the ecosystem: Take full ownership of security posture across 200+ business applications (SaaS, cloud, and on-premise)
• Establish the standard: Define what "secure" means for business applications and ensure every tool meets that bar
• Shift left: Embed security into procurement, integration, and lifecycle management processes
• Drive change: Partner with stakeholders across IT, Engineering, Finance, HR, Sales, and Marketing to fundamentally change how the organization thinks about application security

Responsibilities

• System Administration: Design and scale user access with role-based access controls (RBAC), where possible
• Technical Support & Troubleshooting: Provide escalation support in debugging app access/role issues
• Application Onboarding: Conduct requirements discovery and analysis with key stakeholders for new applications, particularly pertaining to login and role access protocols
• Identity Lifecycle Management: Designing and implementing automations ensuring automatically granted or revoked access
• Integration Management: Manage API connections and integrations between business applications in our tech stack
• Process Improvements: Identify and implement automation opportunities to streamline workflows
• Data & Compliance: Ensure data accuracy, integrity and compliance with security standards
• Mentorship to guide junior teammates on best practices within the role

Qualifications

• 8+ years of experience in Application Security or related role
• Professional Certifications: CISSP are a plus
• Expertise in Okta, Google Workspace, Microsoft 365
• Experience with SAML and OAuth protocols, as well as SCIM
• Proficiency with Okta Workflow or similar automation platforms
• Excellent ability to bridge conversations between technical teams and non-technical business stakeholders
• Soft skills: Change management, process improvement, stakeholder management, collaborative mindset with excellent written and verbal communication.

What We Offer:

• Competitive compensation package
• Equity opportunities
• Comprehensive health, dental, and vision coverage
• Flexible PTO and remote work options
• Learning & development resources
• A high-impact role in a fast-growing, mission-driven company.

The Job
We are seeking an experienced Test Lead with strong hands-on Automation Testing expertise and proven leadership skills. The ideal candidate will take complete ownership of testing activities, be accountable for test strategy, execution, and delivery, and act as the primary point of contact for all testing-related matters. This role requires close collaboration with stakeholders, participation in status calls, and ensuring high-quality deliverables across the project lifecycle.

Responsibilities
Test Leadership & Ownership.

• Take end-to-end ownership of the testing function for assigned projects.
• Define and implement test strategy, test plans, and test approach aligned with business goals.
• Ensure accountability for all test deliverables, timelines, and quality standards.
• Act as the single point of contact (SPOC) for testing for internal and external stakeholders.

Automation Testing

• Design, develop, and maintain automation frameworks using Java, Selenium, RestAssured and BDD (Cucumber)
• Identify test cases suitable for automation and ensure optimal automation coverage.
• Review automation scripts and ensure adherence to coding and testing standards.
• Integrate automation execution into CI/CD pipelines.
• Drive continuous improvement in automation effectiveness and execution speed.

Manual & Functional Testing

• Oversee functional, regression, system, integration, and UAT support testing.
• Ensure accurate test case design, review, and execution.
• Validate business requirements and ensure comprehensive test coverage.

Team Management & Mentoring

• Lead, mentor, and guide a team of automation test engineers.
• Allocate tasks, track progress, and ensure productivity and skill development.
• Conduct reviews for test cases, automation scripts, and defect reports.

Defect & Quality Management

• Own the defect lifecycle, from identification to closure.
• Ensure proper defect triaging, prioritization, and root cause analysis.
• Work closely with development teams to resolve issues efficiently.
• Reporting & Stakeholder Communication
• Prepare and present daily/weekly test status reports and dashboards.
• Participate in status calls, sprint meetings, defect triage calls, and release discussions.
• Communicate risks, dependencies, and quality metrics clearly to stakeholders.

Process & Continuous Improvement

• Define and enforce testing processes, standards, and best practices.
• Drive quality initiatives and process improvements across projects.
• Ensure compliance with organizational and client quality standards.

Required Skills & Qualifications

• 8–10 years in Software Testing, with 4+ years in Test Leadership and 8+ years in Automation Testing.

Technical Skills

• Strong hands-on experience in Java, Selenium WebDriver & RestAssured(API testing).
• Expertise in BDD frameworks using Cucumber.
• Experience with TestNG / Junit.
• Knowledge of Maven/Gradle, Git/BitBucket(Version Control), Jenkins(CI/CD tool).
• Knowledge of test case management tools like Xray, Qmetry or Zephyr.
• Strong Understanding of SQL.
• Exposure to Agile/Scrum methodologies.
• Hands on a SDLC tools like Jira.

Leadership & Soft Skills

• Strong ownership mindset with high accountability.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple priorities and deliver under pressure.
• Proven experience leading testing teams in complex projects.

Good to Have

• Experience with performance or security testing tools
• Exposure to cloud-based testing environments
• ISTQB or relevant testing certifications

Renewals Specialist, Financial Operations

Data, Quality Control & Invoice Lifecycle Management

Finance Department

Reports to Global Renewals Manager

Role Overview

The Renewals Specialist is a critical operational role based within our Global Capability Centre (GCC) in India, supporting the broader Renewals team in delivering accurate, timely, and compliant contract renewals. Rather than managing a dedicated book of customers, this role functions as the operational backbone of the Renewals organization — ensuring data integrity, forecast accuracy, and cross-functional alignment so that Renewal Opportunity Owners can focus on advancing and closing deals.

This individual will work closely with Renewals team members, Customer Success Managers, Finance, Product, and Sales to eliminate roadblocks, maintain pipeline visibility, and uphold the quality of renewal forecasting dashboards reviewed daily by executive leadership, including the CFO. The ideal candidate is highly detail-oriented, process-driven, and comfortable working across multiple systems and stakeholders in a fast-paced, high-accountability environment.

Key Responsibilities

Renewal Calculations & Proposal Preparation

Own the initial internal calculation of renewal proposals, including pricing, quantities, pro-rata adjustments, and co-terming calculations. Ensure all figures are accurate, validated against internal systems, and ready for Renewal Opportunity Owners to progress.

Pipeline Monitoring & Renewal Lifecycle Management

Own the day-to-day monitoring of the renewals pipeline, tracking renewal stages and proactively identifying risks to on-time closure. Follow up with Account Managers to confirm assigned renewals are being actively worked and that opportunity stages are progressing accurately in Salesforce. Escalate blockers to Renewals leadership as needed.

Back-Office Support for Renewal Owners

Support Renewals team members with back-end execution, including generating order forms and renewal paperwork based on direction provided by the team (e.g., multi-year extensions, percentage-based increases). Manage other administrative and operational functions required to move renewals forward efficiently.

Renewal Deal Desk Preparation

Assist Renewal Opportunity Owners in preparing for Renewals Deal Desk, ensuring all required data, documentation, and approvals are in order ahead of submissions. Monitor the pipeline of open renewal opportunities and assist in identifying those requiring inclusion on the Deal Desk docket.

Salesforce & NetSuite Data Integrity

Maintain complete, accurate, and up-to-date renewal data in Salesforce throughout the renewal lifecycle. Conduct regular audits between Salesforce and NetSuite to ensure billing records align with contracted terms. Identify and resolve discrepancies proactively to protect revenue accuracy and forecast integrity.

Renewal Forecast Accuracy & At-Risk Tracking

Support Renewals leadership in maintaining the accuracy of renewal forecast dashboards used by executive leadership on a daily basis. Track at-risk renewals and validate that Upsell and Cancellation flags are accurately reflected in Looker forecasts. Conduct regular calls with Customer Success Managers to confirm forecast status and document outcomes including heal plays, saves, and downsells.

Invoice Management & Financial Validation

Take ownership of the end-to-end invoice release process, ensuring invoices are issued accurately and on time. Validate pricing, quantities, terms, and billing details across all relevant systems. Coordinate approvals with appropriate stakeholders and partner with Accounts Receivable to ensure timely release. Proactively resolve any data discrepancies or blockers that could delay invoicing.

Reporting, Analytics & Dashboard Maintenance

Support Renewals leadership with reporting, analytics, and ongoing maintenance of Looker dashboards. Provide data-driven insights to help the team identify trends, risks, and opportunities within the renewals portfolio.

Cross-Functional Relationship Management & Collaboration

Establish and maintain strong working relationships with Customer Success Managers, Product team members, Finance, and Sales. Serve as a proactive liaison to ensure that roadblocks to renewal are identified and addressed in a timely manner. Organize and facilitate team calls to review product updates and ensure the Renewals team stays current on new features and enhancements relevant to the renewal process.

Ad-Hoc Projects & Renewals Leadership Support

Support the Renewals leader with ad-hoc projects and initiatives as needed, including developing customer-facing materials (e.g., one-pagers highlighting product value and recent enhancements), executing steps related to AI-driven initiatives, and contributing to process improvement efforts across the renewals organization.

Salesforce Notes & Documentation

Update Salesforce notes and opportunity records on behalf of Renewals team members as directed, ensuring a complete and current audit trail of renewal activity and customer interactions.

Training & Professional Development

Complete all required internal training programs in a timely manner. Proactively stay informed on new products, platform features, and internal process updates, incorporating relevant knowledge into daily renewals support activities.

Required Skills & Experience

• 3+ years of experience in renewal operations or revenue operations roles
• Strong proficiency with Salesforce, including data entry, pipeline management, and opportunity tracking.
• Demonstrated ability to support reporting and analytics functions; experience with Looker or comparable BI/dashboard tools is a plus.
• High attention to detail with a proven track record of accuracy in data-sensitive, high-volume environments.
• Strong cross-functional collaboration skills with the ability to work effectively across Sales, Finance, Customer Success, and Product teams.
• Excellent written and verbal communication skills, with the ability to follow up professionally and persistently with stakeholders at multiple levels.
• Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Comfortable working in a GCC (Global Capability Centre) environment and supporting a geographically distributed team.
• Experience working with AI productivity tools such as Claude, ChatGPT, or similar platforms.
• Prior exposure to SaaS renewal processes, subscription billing models, or recurring revenue operations.

Preferred Qualifications

• Experience with Looker or other business intelligence and dashboard tools.
• Experience with CPQ or similar quoting tools

JOB TITLE

IT Operations Engineer, Application Support

A CAREER WITH POINT72’S TECHNOLOGY TEAM

As Point72 reimagines the future of investing, our Technology group is constantly enhancing the firm’s IT infrastructure, keeping us at the forefront of a rapidly evolving technology landscape. We are a global team of technologists who experiment, innovate, and leverage open-source and AI-driven solutions while embracing enterprise agile methodologies. We strongly encourage continuous learning and professional development, enabling you to contribute innovative ideas while advancing your own technical expertise.

WHAT YOU’LL DO   

You will be part of the Technology Support team providing Level 2 application and platform support for the firm’s Research and Equity Trading technology platforms.

• Provide day-to-day Level 2 support for critical Research and Trading applications
• Manage and support production platforms, ensuring high availability and performance
• Handle software upgrades, releases, and production deployments
• Perform hands-on troubleshooting of application, database, and infrastructure issues
• Support trading systems during incidents, including root cause analysis, remediation, and stakeholder communication
• Liaise closely with developers, infrastructure teams, other Point72 technology groups, and end users
• Design and implement tools, scripts, dashboards, and reports to improve operational efficiency and system observability
• Participate in incident management, post-incident reviews, and continuous improvement initiatives

What’s REQUIRED

• 3+ years of experience in Application Support or IT Operations, preferably within the financial services industry
• Strong hands-on SQL experience (3+ years), including writing and optimizing queries for troubleshooting and reporting
• Hands-on experience with MongoDB (2+ years), including querying and basic operational support
• Linux fundamentals with at least 1+ year of troubleshooting experience, including process monitoring, log analysis, and basic system commands
• Proven experience supporting Windows-based applications, including installation, configuration, and performance troubleshooting
• Ability to diagnose and resolve issues related to application performance, compatibility, connectivity, and data flows
• Experience with job scheduling tools (e.g., Control-M, Autosys, or similar) is preferred
• A development background (e.g., scripting or programming experience) is a strong advantage and will be highly valued
• Strong problem-solving skills, attention to detail, and the ability to work under pressure in a production environment
• Ability to work effectively in a global team, with flexibility across shifts and time zones
• Commitment to the highest ethical standards 

We take care of our people

We invest in our people, their careers, their health, and their well-being. When you work here, we provide:

• Health care benefits
• Maternity, Adoption & related leave policies
• Generous paternity and family care leave policies
• Employee Assistance Program & Mental wellness programs
• Transportation support
• Tuition assistance

About point72

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth. For more information, visit https://point72.com/.

About Prophecy

Prophecy is building the next generation of AI Data Prep and Analytics.
Our platform empowers business analysts to use AI to transform raw data into reliable, production-ready datasets and insights faster, using modern data infrastructure.
We work with leading enterprises to simplify how organizations prepare, analyze, and operationalize data. Prophecy allows  business analysts to move quickly while ensuring that data platform and engineering teams maintain governance, security, and operational control.
Our mission is to make it dramatically easier for organizations to turn complex data into trusted insights that drive decisions.

Position Summary
We are looking for a Product/UX Designer to solve complex data workflows and craft intuitive, high-impact user experiences for enterprise platforms. This role focuses on designing AI-powered interactions and enabling data analysts to seamlessly transform, analyze, and operationalize data.

You will play a critical role in shaping how analysts interact with modern data systems,making complex processes simple, scalable, and trustworthy. You’ll collaborate closely with Product Management, Engineering, and Leadership teams to design end-to-end experiences that drive real business outcomes.

Your Impact
Empower Business Analysts with AI-First Experiences
Design intuitive workflows that enable business analysts to transform raw data into insights faster using AI-driven assistance. Simplify complex data preparation and analysis tasks into seamless, guided user journeys

Own End-to-End Product Design
Take ownership of the complete design lifecycle, from discovery and ideation to prototyping and final delivery. Ensure experiences are consistent, scalable, and aligned with user needs and business goals.

Shape the Future of AI-driven Data Platforms
Work on cutting-edge experiences in AI-powered data preparation and analytics. Help define how human + AI collaboration should feel in modern data tools.

Drive Simplicity in Complex Systems
Translate highly technical workflows into clean, intuitive interfaces that balance usability with power, enabling both speed and accuracy for users.

Collaborate and Influence
Partner closely with Product Managers, Engineers, and Leadership to influence product direction, prioritize user needs, and ensure high-quality execution.

What You'll Do

• Strategic Problem Solving: Identify the “why” behind user needs and break down complex workflows into simple, effective design solutions.
• AI & Interaction Design: Design for emerging AI paradigms, including agentic workflows, automation, and assistive experiences, ensuring they feel intuitive, reliable, and human-centered.
• End-to-End Product Design: Create wireframes, prototypes, and high-fidelity designs for enterprise SaaS platforms, with a strong focus on usability and clarity.
• Design Systems & Scalability: Build and contribute to scalable design systems that ensure consistency across the product ecosystem.
• User Research & Validation: Conduct usability testing and gather feedback to continuously improve product experiences and ensure alignment with real user needs.
• Cross-functional Collaboration: Work closely with Engineering and Product Management teams to ensure design feasibility, smooth implementation, and high-quality delivery.

What You’ll Need

• Experience: 3–5+ years of experience in Product/UX Design, preferably with AI, Data, B2B SaaS, or Fintech products.
• Design Mindset: A strong belief in solving real problems through simple, functional, and elegant design.
• Technical Understanding: Familiarity with how designs translate into code and experience working closely with engineering teams.
• Systems Thinking: Ability to design scalable solutions and contribute to design systems.
• Business Impact: Proven ability to design experiences that drive measurable outcomes.
• Communication Skills: Strong ability to articulate design decisions, present ideas, and collaborate with stakeholders.
• Education: Background in Design (e.g., NIFT or similar) or equivalent practical experience.  Information Technology or Computer Science education preferred.

What You'll Get At Prophecy
● Great company culture.
● Competitive compensation.
● Fair and Open Equity awards for everyone.
● Amazing work.
● Private medical insurance.
● Manage your own growth and career.
● Experience building a transformative product.
● High learning opportunity.
● End-to-end ownership of your project.

Our Commitment to Diversity and Inclusion
Prophecy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, age, disability, or veteran status.

About Us

OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team comes with experience in companies like J.P. Morgan, Goldman Sachs, FalconX, Paypal, Affirm, Polygon, Kraken, Nium & others. We're backed by Accel, Faction, NfX, Accomplice, and other top-tier investors.

Role Overview

As an InfoSec Engineer, you will take ownership of securing OpenFX's applications, cloud infrastructure, and Kubernetes environments. You will design and enforce defenses across AWS and web applications, manage WAFs and firewalls, and drive security automation. This is a hands-on, high-impact role where you will directly strengthen the resilience of our financial infrastructure and shape our security posture as we scale. This role is ideal for a technically skilled security engineer with deep experience in application and cloud security, who thrives in high-growth environments and enjoys solving complex problems through both technical execution and collaboration.

Key Responsibilities

• Perform web application security testing (manual and automated), identify vulnerabilities, and provide remediation guidance
• Conduct manual and automated code reviews across backend and frontend services, focusing on authentication, authorization, cryptography, and data protection
• Secure AWS accounts and resources by implementing IAM best practices, network segmentation, encryption, and monitoring
• Harden Kubernetes clusters, secure workloads, and integrate tools for runtime protection and policy enforcement
• Configure and tune WAF security rules, monitor traffic, and ensure high availability of perimeter defenses (AWS WAF, Akamai, Cloudflare)
• Plan and execute targeted internal penetration tests, vulnerability assessments, and adversarial simulations
• Design and build in-house tools and scripts (Python, Bash, Go, etc.) for vulnerability scanning, log analysis, and automated alerting
• Partner with software and DevOps teams to remediate vulnerabilities, prioritize risks, and influence secure architecture decisions
• Contribute to security policies, standards, and incident playbooks to align with compliance requirements
• Research emerging threats, evaluate new tools, and proactively recommend improvements to strengthen defenses

What We're Looking For

Required

• 4+ years of professional experience in Information Security, Application Security, or Cloud Security
• Solid understanding of security fundamentals, networking, operating systems, and cloud infrastructure
• Hands-on experience with scripting/programming for automation (Python, Go, Bash, or similar)
• Strong problem-solving ability, able to analyze risks and propose pragmatic security solutions
• Clear communication and influencing skills: can explain risks, back opinions with context/data, and build trust with peers
• Demonstrated ability to work independently with minimal guidance, while collaborating effectively in a team

Preferred

• Experience with manual and automated AppSec testing tools (Burp Suite, ZAP, SAST/DAST)
• Familiarity with secure SDLC practices and developer enablement
• Strong hands-on exposure to AWS Security services (IAM, GuardDuty, Config, Security Hub, KMS)
• Practical experience with Kubernetes security tools (OPA/Gatekeeper, Kyverno, Falco, Aqua, Prisma)
• Familiarity with DevSecOps workflows and CI/CD pipeline integration
• Exposure to incident response or digital forensics
• Relevant certifications a plus (OSCP, OSWE, AWS Security Specialty, CISSP)

What We Offer

• Competitive salary and benefits package.
• Equity in a rapidly growing company.
• Opportunity to work in a fast-paced startup at the forefront of fintech innovation.
• Opportunity to make a significant impact on global financial infrastructure.
• Collaborative work culture with emphasis on personal and professional growth.

We are committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Title: AI Full stack developer

 About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO? 

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Job Description:

About Us:

Karya’s mission is to leverage the AI revolution to create dignified earning and learning opportunities for low-income communities across the world. In India, our smartphone-based digital work platform has enabled over 120,000 people to build language datasets and evaluate AI models while earning fair wages. With pilots in Kenya and Ethiopia and partnerships with leading AI labs, we are advancing language technologies for underrepresented communities. By combining dignified digital work with frontier AI innovation, Karya hopes to build a new AI economy that is equitable, inclusive, and community-driven.

We’ve already proven that high-quality AI data can be a vehicle for economic opportunity. Now, we are looking for a visionary builder to help us answer our next big moonshot: What are the next frontiers of dignified digital work that underserved communities can perform via a mobile phone, for which the global market is ready to pay fair and ethical wages?

We aren't looking for a manager; we are looking for a founder-at-heart. As an Entrepreneur in Residence, you will be given the resources, the infrastructure, and the mission-critical "problem statements" to experiment, fail fast, and eventually scale a new business vertical from scratch.

This is a high-autonomy, high-impact role designed for someone who thrives in the "chaos" of early-stage discovery.

The ideal candidate would have previously founded a startup or were a member of the core founding team (first 5 employees) of a 0-to-1 venture. You know exactly what it takes to build something out of nothing.

If you're excited about closing complex deals that directly fund dignified work for underserved communities, and want to shape GTM strategy at a mission-driven company, we'd love to hear from you.

Key Responsibilities

• Moonshot Experimentation: Taking raw hypotheses about digital labor—ranging from micro-services to creative digital tasks—and turning them into functional pilots
• Market Validation: Identifying local and global market demands that align with the unique capabilities of rural and underserved communities
• Product-Market Fit (PMF): Rapidly iterating on mobile-first solutions to ensure the work is not just "available" but truly dignified and economically transformative
• Building the Blueprint: Developing the operational and technical playbooks required to turn a successful experiment into a standalone Karya business unit
• Revenue Pipeline Development: Moving beyond theory to build a tangible commercial engine. You will identify early adopters, secure design partners, and sign the first revenue-generating contracts for your new business lines
• Cross-Functional Leadership: Influence founders and stakeholders across leadership teams to collaboratively experiment new ideas

Who you are

You are a rare hybrid of a strategic thinker and a relentless executioner. You don't wait for a roadmap; you draw it.

Required Qualifications:

• Foundational Grit: You have previously founded a startup or were a member of the core founding team (first 5 employees) of a 0-to-1 venture. You know exactly what it takes to build something out of nothing.

• Experience: You bring at least 5+ years of total professional experience, with a significant portion spent in high-growth, high-stakes environments.

• The "Builder" Mindset: You are comfortable getting your hands dirty with product design, user research in the field, and selling to the first ten customers.

• Mission Alignment: You are obsessed with the intersection of technology and social equity. You believe that "underserved" does not mean "unskilled."

What we offer:

• Meaningful work at the intersection of AI, Tech and Equity

• Flexible leave and vacation policy

• Insurance as per industry standards

• Access to leaders in technology and social impact

Karya celebrates diversity and is an equal opportunity employer. All applicants will be considered without regard to race, religion, gender identity, sexual orientation, disability, or any other protected status.

If you need accommodations to apply, please contact us at hr@karya.in

Navan is looking for an Admin Escalation Lead to join our Services team to provide unparalleled escalation support for Designated customer issues. You’ll be responsible for solving complex issues the Navan way by helping Designated customers (travel managers and admins) in any high level or high priority (urgent travel) customer issue. You possess strong written and verbal communication skills and innovative problem solving abilities that will wow our customers and make sure both the customer and the company are taken care of. In this role you will collaborate with various teams across the company to drive and provide elevated problem solving / escalation resolution.  You will create deep customer trust by driving all escalations through to resolution, and provide high level support coverage that will build brand equity and strong business results.

The ideal candidate is a highly-motivated self-starter with demonstrated experience in providing creative and innovative thinking and problem solving in dealing with customer escalations. You have strong experience in travel and have demonstrated experience successfully making customers believe in Navan service. You have a strong customer facing service acumen and you’re comfortable working with all levels of customers and work effectively across internal teams and stakeholders to build long lasting service relationships.

What You’ll Do:

• Respond to support inquiries and requests via telephone, email, and chat within SLAs (2 hours for urgent inquiries, 1 business day for others)
• Research issues, find root cause and document product issues via Jira as necessary to fix issues
• Document all inquiries, requests, resolutions, and follow-up tasks
• Use business intelligence to identify, track, and action trends in escalation types to reduce volume and provide a better customer experience
• Escalate inquiries and requests as necessary to the appropriate department or person following guidelines ie. final resolution documentation to all involved in customer management
• Handle escalations related but not limited to: product, service errors, refund discrepancies, fare differences, post-booking travel issues, missing Navan charges
• Display a courteous and empathetic attitude to all customers, finding mutual resolution while providing excellent service, striving for first contact resolution
• Gain renewed trust with existing customer accounts through exceptional customer service and effective resolution techniques
• Meet performance metrics as outlined (TBD) and communicate timeline to customer
• Handle calls and chats as required 
• Collaborate closely with travel consultants and travel leads as needed to resolve issues
• Comfortable working in a high pressure role
• Demonstrated ability to prioritize tasks and manage time efficiently
• Provide the best in class service mirroring our brand reputation

What We’re Looking For:

• 5+ years customer facing escalation experience at a travel company/or top travel brand that solves customer issues to increase satisfaction and sales. TMC experience preferred
• Scrappy self-starter problem solver: High volume of work and on call customer conversations when necessary
• Demonstrated success in gaining the relationships of C-Suite customers and frequent traveling employees
• Sincere care in taking care of customer issues and building relationships
• Ability to deliver final resolution when the outcome may not be as expected in a professional and empathetic manner
• Solve complex issues and create long term trust in our brand
• Work with management as necessary to solve complex issues
• Collaborative mindset. You thrive in cross-functional environments and have worked with customer success, leadership, product, sales to make customers issues turn to opportunity
• Self-starter with a mentality to think of ways to solve complex problems for experimentation and think of ways to negotiate on behalf of the customer and company. You’re always looking for ways to do your job better and you never wait to be told what to do. When you see an opportunity, you jump on it. You want to help others
• A positive attitude: You’re a team player and you’re resilient in the face of challenges.You make our customers believe in our support and how we solve issues when they arise
• Strong organizational skills with ability to effectively prioritize multi customer issues that may be pending
• Bachelor’s degree preferred
• An undeniable passion for travel and customer resolution.

The Role 

We are seeking a highly skilled and motivated Manufacturing Bring-up Engineer to join our team. As the Manufacturing Bring-up Engineer you will support our system level bring-up process execution, implementation, and evolution in the manufacturing pipeline. This is a high visibility role that requires strong technical expertise, coordination, and collaboration to deliver our product from manufacturing to the customer. 

Responsibilities 

• Support the Cerebras manufacturing bring-up process execution to configure, test, and validate system performance prior to customer shipment 

• Collaborate cross-functionally with Asic, SW, Diagnostics, and QA teams to further automate and streamline the workflow for optimal manufacturing efficiency 

• Troubleshoot and resolve technical issues during system bring-up across Asic, SW, and QA domains 

• Design and implement efficient processes to manage and track system bring-up status and progress 

• Track and report on critical bring-up metrics to drive continuous improvement  

• Implement further SW automation and efficiencies to effectively scale the manufacturing bring-up process in support of the manufacturing roadmap 

Skills & Qualifications 

• BS or MS in EE, ECE, CS or equivalent work experience 

• 3+ years of industry experience in an operations environment 

• Experience in hardware bring-up and the debug of complex systems 

• Working knowledge and experience in Asic bringup and test processes 

• Working knowledge of scripting in languages such as Python and/or Perl 

• Proven experience in system bring-up and validation of complex computer systems or equivalent technologies 

• Understanding of computer system architecture and hardware components  

• Proficiency in scripting and automation tools for system bringup  

• Excellent problem-solving and communication skills with the ability to work collaboratively in a fast-paced environment 

• Very strong coordination and collaboration skills to manage a business-critical workflow directly in support of customer demand 

Preferred: 

• Familiarity in creating test and s/w infrastructure at large scale 

• Working across global time zones  

Location 

Bangalore, India/Toronto, Canada/ Sunnyvale, California.

The base salary range for this position is $170,000 to $230,000 annually.  Actual compensation may include bonus and equity, and will be determined based on factors such as experience, skills, and qualifications.

The Role 

We are seeking a highly skilled and motivated Manufacturing Bring-up Engineer to join our team. As the Manufacturing Bring-up Engineer you will support our system level bring-up process execution, implementation, and evolution in the manufacturing pipeline. This is a high visibility role that requires strong technical expertise, coordination, and collaboration to deliver our product from manufacturing to the customer. 

Responsibilities 

• Support the Cerebras manufacturing bring-up process execution to configure, test, and validate system performance prior to customer shipment 

• Collaborate cross-functionally with Asic, SW, Diagnostics, and QA teams to further automate and streamline the workflow for optimal manufacturing efficiency 

• Troubleshoot and resolve technical issues during system bring-up across Asic, SW, and QA domains 

• Design and implement efficient processes to manage and track system bring-up status and progress 

• Track and report on critical bring-up metrics to drive continuous improvement  

• Implement further SW automation and efficiencies to effectively scale the manufacturing bring-up process in support of the manufacturing roadmap 

Skills & Qualifications 

• BS or MS in EE, ECE, CS or equivalent work experience 

• 3+ years of industry experience in an operations environment 

• Experience in hardware bring-up and the debug of complex systems 

• Working knowledge and experience in Asic bringup and test processes 

• Working knowledge of scripting in languages such as Python and/or Perl 

• Proven experience in system bring-up and validation of complex computer systems or equivalent technologies 

• Understanding of computer system architecture and hardware components  

• Proficiency in scripting and automation tools for system bringup  

• Excellent problem-solving and communication skills with the ability to work collaboratively in a fast-paced environment 

• Very strong coordination and collaboration skills to manage a business-critical workflow directly in support of customer demand 

Preferred: 

• Familiarity in creating test and s/w infrastructure at large scale 

• Working across global time zones  

Location 

Sunnyvale, California/ Bangalore, India/Toronto, Canada.

The base salary range for this position is $170,000 to $230,000 annually.  Actual compensation may include bonus and equity, and will be determined based on factors such as experience, skills, and qualifications.

The Role:
In this exciting role, you will be responsible for bring up and optimizations of Cerebras’s Wafer Scale Engine (WSE). Suitable candidate will have experience delivering end to end solutions working closely with teams across chip design, system performance, software development and productization.

Responsibilities:

• On Wafer Scale Engines, develop and debug flows that embed well tested and deployable optimizations in production processes to reduce time and costs 
• Work on refining AI Systems across H/W-S/W design constraints such as di/dt, V-F characterization space, current and temperature limits in relation to optimizations for performance.
• Develop/Enhance infrastructure to enable silicon for real world workload testing
• Develop self-checking metrics, as well as instrumentation for debug and coverage
• Work with the silicon architects/designers, performance engineers and software engineers to enhance performance of Wafer Scale Engines.
• Work across domains such as, Software, Design, Verification, Emulation & Validation to refine and optimize performance and process.
• Work with CI/CD tools, git repositories, github, git actions/Jenkins, merge and release flows to streamline test and release.

Skills & Qualifications:

• BS/BE/B.Tech or MS/M.Tech in EE, ECE, CS or equivalent work experience
• 7-10+ years of industry experience
• 3-5 years of experience in Pre-silicon & Post Silicon ASIC hardware
• Good understanding of computer architecture and networking
• Excellent Coding in languages such as Python/Verilog/System Verilog and C
• Proficient in hardware/software codesign and layered architectures.
• Excellent debugging, analytical, and problem-solving skills
• Proficient in large scale testing and automation using pytest and python
• Good presentation skills to refine diverse information and put forth optimization strategies and results.
• Good interpersonal skills, ability & desire to work as a standout colleague
• Proven track record of working cross-functionally learning fast and driving issues to closure 

Preferred:

• Previous work in AI-ML with 100+ CPU core & communication fabric-based design.
• Familiarity with in-line testing and diagnostics using CPU memory and execution with self-checking.
• Knowledge of chip defect profiles and mitigation strategies across the hardware and software stack
• Familiarity in creating test and s/w infrastructure at large scale
• Working across global time zones 

Location:

Sunnyvale, California.

Bangalore, India

Toronto, Canada 

The base salary range for this position is $175,000 to $275,000 annually.  Actual compensation may include bonus and equity, and will be determined based on factors such as experience, skills, and qualifications.

The Role:
In this exciting role, you will be responsible for bring up and optimizations of Cerebras’s Wafer Scale Engine (WSE). Suitable candidate will have experience delivering end to end solutions working closely with teams across chip design, system performance, software development and productization.

Responsibilities:

• On Wafer Scale Engines, develop and debug flows that embed well tested and deployable optimizations in production processes to reduce time and costs 
• Work on refining AI Systems across H/W-S/W design constraints such as di/dt, V-F characterization space, current and temperature limits in relation to optimizations for performance.
• Develop/Enhance infrastructure to enable silicon for real world workload testing
• Develop self-checking metrics, as well as instrumentation for debug and coverage
• Work with the silicon architects/designers, performance engineers and software engineers to enhance performance of Wafer Scale Engines.
• Work across domains such as, Software, Design, Verification, Emulation & Validation to refine and optimize performance and process.
• Work with CI/CD tools, git repositories, github, git actions/Jenkins, merge and release flows to streamline test and release.

Skills & Qualifications:

• BS/BE/B.Tech or MS/M.Tech in EE, ECE, CS or equivalent work experience
• 7-10+ years of industry experience
• 3-5 years of experience in Pre-silicon & Post Silicon ASIC hardware
• Good understanding of computer architecture and networking
• Excellent Coding in languages such as Python/Verilog/System Verilog and C
• Proficient in hardware/software codesign and layered architectures.
• Excellent debugging, analytical, and problem-solving skills
• Proficient in large scale testing and automation using pytest and python
• Good presentation skills to refine diverse information and put forth optimization strategies and results.
• Good interpersonal skills, ability & desire to work as a standout colleague
• Proven track record of working cross-functionally learning fast and driving issues to closure 

Preferred:

• Previous work in AI-ML with 100+ CPU core & communication fabric-based design.
• Familiarity with in-line testing and diagnostics using CPU memory and execution with self-checking.
• Knowledge of chip defect profiles and mitigation strategies across the hardware and software stack
• Familiarity in creating test and s/w infrastructure at large scale
• Working across global time zones 

Location:
Bangalore, India

Toronto, Canada

Sunnyvale, California.

For Sunnyvale: The base salary range for this position is $175,000 to $275,000 annually.  Actual compensation may include bonus and equity, and will be determined based on factors such as experience, skills, and qualifications.

About SAI Group

SAI Group is a private investment firm that has committed $1 billion to incubate and scale revolutionary AI-powered enterprise software application companies. Our portfolio, a testament to our success, comprises rapidly growing AI companies that collectively cater to over 2,000+ major global customers, approaching $750 million in annual revenue, and employing a global workforce of over 4,000 individuals.

SAI Group invests in new ventures based on breakthrough AI-based products that have the potential to disrupt existing enterprise software markets. SAI Group’s latest investment, JazzX, is a pioneering technology company which is building a platform that will not only shape the future of enterprise AI applications but also offer practical solutions to real-world challenges.

Senior Software Engineer, JazzX (New AI Venture at SAI Group) 

Role Overview:  

As a Senior Software Development Engineer, you'll lead the design, development, and management of critical services and components of an innovative enterprise AI platform to deliver transformative, AI-enabled work experiences for enterprise users. You'll mentor junior engineers, collaborate with cross-functional teams, and drive towards building a cutting-edge enterprise AI platform that remains state of the art.  

Design and Build: 

• Craft and develop high-performance, scalable services and components for our enterprise AI platform using a cloud-first, cloud-agnostic approach with world class AI capabilities, scalability, security, privacy and operability.
• Champion innovative AI and software design patterns and best practices to ensure code maintainability, reusability, and testability.
• Contribute to the platform's technical direction by staying up to date on emerging AI technologies, cloud design patterns and user experience methodologies. 

Collaboration: 

• Work collaboratively within a cross-functional team (AI/research engineers, software engineers, architects, product managers, designers) to translate complex platform and product requirements into well-defined, scalable, and modular AI, software and infrastructure components.
• Foster a collaborative and inclusive environment by effectively communicating technical concepts and design decisions across diverse audiences.
• Provide mentorship and guidance to junior engineers, fostering their growth and development. 

Operational Excellence: 

• Own the seamless integration of developed components into the platform, ensuring efficient operation and high availability.
• Implement robust monitoring and alerting strategies to proactively identify and troubleshoot potential issues.
• Champion DevOps practices streamlining the software development lifecycle and delivery process. 

Requirements 

Experience:  

• Minimum of 5 years in designing, building, and operating cloud services, with proficiency in container and orchestration frameworks such as Docker and Kubernetes. Experience with common software defined infrastructure (infrastructure-as-code) frameworks to deploy and manage cloud environments. AI/ML/Data experience is strongly preferred. 

 Development Lifecycle:  

• Comprehensive hands-on experience in the full-stack development lifecycle, including design, prototyping, building, testing, deployment, and operations of enterprise platforms and products, preferably with AI/ML/data components. 

 Technical Skills:  

• Deep knowledge of essential software development skills and experience in more than 1 of the following languages: Java, JavaScript, Python, Golang, or C++.
• AI/ML Experience (Strongly Preferred): Prior experience in building and managing ML/AI platforms and services, including familiarity with MLOps lifecycle, frameworks, and tools. Familiarity with modern GenAI/LLM services, AI agent frameworks like LangChain, LlamaIndex is highly desired.  
• Growth Mindset: A naturally curious attitude with a proactive approach to learning, experimenting, building, operating, and improving the development of a cutting-edge intelligent platform. Flexible, learn-it-all attitude, encouraging sharing and collaborative growth in an intense and fun work environment. 

Why Join Us 

At JazzX AI, you have the opportunity to become an integral part of a pioneering team that is pushing the envelope of AI capabilities to create an autonomous intelligence driven future. We champion bold innovation, continuous learning, and embrace the challenges and rewards of crafting something genuinely groundbreaking.

Your work will directly contribute to pioneering solutions that have the potential to transform industries and redefine how we interact with technology. As an early member of our team, your voice will be pivotal in steering the direction of our projects and culture, offering a unique chance to leave your mark on the future of AI.

We offer a competitive salary, equity options, and an attractive benefits package, including health, dental, and vision insurance, flexible working arrangements, and more.

We are an equal opportunity employer and celebrate diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Senior Tech & Security Regulatory Officer

Adyen is looking for a Senior Tech & Security Regulatory Officer to join the tech regulatory team within the Platform Engineering group. The Platform Engineering group enables our internal engineering teams to quickly and autonomously build products for our customers, at massive scale and speed. As a Senior Tech and Security Regulatory Officer in Platform Engineering, you are responsible for ensuring that our products and services comply with APAC regulations and laws. You actively engage, bring together, and communicate with people from various teams to be successful in ensuring continued compliance of products and services.

What you’ll do

• Representing the company in technology and cybersecurity related discussions with APAC regulators and manage requests from regulators and auditors to ensure successful audit cycles/certifications (e.g. RBI audits, MAS audits, BNM audits, system audits (SAR), ISO Audits, PCI-DSS, SOC 1 & 2 audits, banking partner audits, network audits, statutory auditors)
• Ensuring processes (such as network access management, admin account management, key management, security detection and monitoring, incident management, business continuity management) comply with regulatory requirements and technology risks are mitigated 
• Representing the company in discussions with regulators and other external stakeholders like customers for cybersecurity
• Coordinating and evaluating business continuity testing/drills and incident management related tabletops/trainings with board members and incident response teams for India/APAC
• Adopting tech and security procedures/directives as required
• Conducting research and providing guidance on regulatory requirements to global teams, executives, board members and providing guidance to the business on how to comply with them.
• Implementing new security/tech requirements if and when we apply for additional licenses in APAC
• Preparing technology and security monitoring reports for external and internal stakeholders (and IT/Executive committees)

What you need to succeed

• A strong understanding of APAC  technical and security regulations and laws
• Experience working in a regulatory role, preferably within a financial services and/or technical environment
• Affinity and hands-on experience with engineering and the ability to understand complex financial products and services
• Strong analytical and research skills
• Excellent written and verbal communication skills
• The ability to work independently and manage multiple projects simultaneously that may span across teams and time zones
• A proactive and collaborative approach to problem-solving

Who you are

• A minimum of 8-10 years of relevant working experience as a technology auditor/advisor or within a cyber security role for a fintech/bank/financial institution
• Experience leading, growing, mentoring Tech/Security regulatory teams strongly preferred
• Experience within the payments industry is not required, but experience within a technology environment is a huge plus
• You have experience communicating complex technical and non-technical information in an understandable way to a wide audience, including internal and external teams
• You are detail-oriented, analytical, and able to work independently
• You are a team player who enjoys collaborating with others and contributing to the success of the business

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Bengaluru office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

About the Team

Integrations at AlphaSense is at the forefront of innovation in Enterprise Intelligence, with a commitment to providing our users with the tools to capture crucial insights seamlessly, transform these insights into actionable intelligence, and make informed decisions that drive meaningful outcomes.

Integrations provide a diverse range of connectors, enabling our clients to seamlessly ingest their enterprise data into AlphaSense. This data is then enhanced by AlphaSense Intelligence, empowering financial institutions and corporations to make precise decisions.

The integration team is operating as a “Startup Within A Startup”.

The Role

We seek an innovative, passionate and motivated Senior Software Engineer to help create the next big thing in Enterprise Knowledge Platform solutions for User Financial Data. You will join our team of world-class experts developing the Alphasense platform. The team is right at the core of what we do and responsible for implementing cutting-edge technology for building scalable, secure & reliable enterprise solutions.You will focus on solving larger technical challenges while leading the effort to design, build, and configure applications and act as the primary point of contact. 

This role is ideal for someone who thrives in a fast-paced environment and enjoys solving high-impact problems.

Who You Are

• A skilled software professional with no less than 4 years of experience in backend development.

• A strong communicator with the ability to distil complex technical concepts for diverse audiences.

• A problem-solver with a proactive and customer-first mindset.

• Adaptable and eager to continuously learn and improve.

• Enjoy being part of an entrepreneurial team and work diligently to help others when needed.

What You’ll Do

• Write high-quality, performant, industry-standard code.

• Develop and maintain product expertise and technical mastery while contributing to the team.

• Work with a globally distributed and cross-functional team

• Stay abreast of and implement the latest engineering processes, DevOps practices, and trends.

• Mentor Software Engineers to improve their skills and reduce development iterations.

• Clarify requirements and develop effective solutions.

• Drive technical maturity and organizational growth through continuous learning and the application of new technologies and practices.

Must Have

• Programming Languages:  Proficiency in Java or Python, or both.

• Cloud Service Providers: Working understanding of any of the cloud service providers (preferably AWS).

• Database Systems: Working knowledge of SQL and NoSQL databases.

• Microservice Architecture:  Experience in designing stateless and stateful microservices.

• Problem-Solving and Analytical Skills:  Ability to dissect complex problems into manageable components and arrive at effective solutions.

• Communication and Collaboration:  Capacity to articulate ideas clearly and incorporate feedback rapidly.

• Data Integration Expertise: Hands on experience in building and maintaining large scale data integration systems. Expertise in setting up MCP’s for data integration.

• Data Processing: Experience with asynchronous data processing.

Good To Have:

• Hands-on experience with Docker and Kubernetes.

• Experience with GenAI tooling for productively achieving day-to-day tasks.

• Experience with Helm charts and ArgoCD.

• Experience with unit testing frameworks.