Lead Engineer - DevOps
Experience: 7+ years 10yrs
Location: Bangalore / Coimbatore

Who we are and What we do?

AppViewX is trusted by the world’s leading organizations to reduce risk, ensure compliance, and increase visibility through automated certificate lifecycle management. At AppViewX, you will get to work with our AVX ONE platform that provides complete certificate lifecycle management and PKI-as-a-Service using streamlined automation workflows to prevent outages, reduce security incidents and enable crypto-agility.

Glimpse of our Team
The core of AppViewX lies within its robust, flexible low code platform which is being built by the architecture team. The team designs ready to consume solutions that efficiently orchestrate and meet the scalable demands of our ever-growing customers. If you are someone who would like to develop solutions using cutting-edge technologies like Kubernetes, Containers and Service Mesh and design this low code platform then this is the right place for you!!

What will you be responsible for?

• Collaborate closely with the Product Engineering team to deliver scalable and reliable solutions
• Participate in end-to-end DevOps initiatives, addressing real-world challenges in network operations
• Work effectively with cross-functional teams to plan, estimate, and execute deliverables
• Apply industry-relevant estimation techniques to support project planning and execution
• Demonstrate strong team collaboration and ownership while driving outcomes
• Continuously learn and adopt new technologies to stay current with industry trends
• Leverage network domain expertise (preferred) to enhance solution design and troubleshooting

What do we require?

• Linux/Unix administration (Redhat/Centos preferred)
• Strong coding skills in Python combined with problem-solving skills
• Experience with AWS/Azure/Google Cloud
• In depth knowledge of Docker containers and Kubernetes.
• Hands-on experience with Helm charts and terraform scripting.
• Proficient in troubleshooting skills with proven abilities in resolving complex technical issues.
• Hands on experience with CI and CD tools (Jenkins, Nexus, Gitlab Etc.)
• Experience in working with microservices environments.
• Strong inclination for automation and test-driven development.
• Strong work ethic and ability to own projects/components

What do we desire?

• Experience with anyone of the web development frameworks (Flask/Django/Bottle) and experience with restful APIs.
• Hands-on experience with Configuration Management tools like ansible/puppet
• Experience in VMware/OpenStack/KVM/Proximo platform management is an added advantage
• Knowledge of Istio, Amazon EKS and GKE
• Working knowledge on NoSQL databases (MongoDB)
• Working Knowledge of ELK, Kibana, Grafana and Hashi Corp Vault/Consul.
• Excellent verbal and written communication skills

What brings us together?

What makes us stand out from the rest is the people. The people who push hard every day to be smarter, passionate, resilient, creative, inclusive and curious. Surrounding ourselves with a bunch of diverse and talented minds has made us what we are, and we can’t wait to see the positive impact it would have on you too!

What’s more in store?

 AppViewX is on par with leading global companies when it comes to the benefits it offers its employees, ranging from competitive incentives, health & wellness policies, saving & investment schemes, time off/sabbatical eligibility and dedicated L&D.

What we consider equally important is the flexibility we offer our employees to – work remotely, define their own hours, and more importantly harmonize both work and life. The more trust and accountability we place on our employees, the more they surpass our goals and expectations.

 Why AppViewX?

 AppViewX caters to a wide range of customers from Fortune 1000 companies, including six of the top ten global commercial banks, five of the top ten global media companies, and five of the top ten managed healthcare providers. Over the years, we grew our diverse team, perfected our automation platform, and expanded our Global footprint to India, North America, United Kingdom and Australia. Today, we are headquarters in New York City and have come a long way by optimizing opportunities to create lasting relationships with enterprises, gaining unshakable customer trust along the way.

AppViewX is proud to be an Equal Employment Opportunity Employer. It is AppViewX’s policy to afford equal employment opportunities to all employees regardless of race, color, national origin, ancestry, religion, citizenship status, , gender, gender expression or identity, sexual orientation, age, marital status, military or veteran status, pregnancy, disability, genetic information, arrest record, or other protected class under state, federal, or local law.

Platform Manager QE – SaaS Platform 

Location: Coimbatore / Bangalore
Experience: 10 to 14 Years

Who we are and What we do?

AppViewX is trusted by the world’s leading global organizations to reduce risk, ensure compliance, and increase visibility through machine identity management and application infrastructure security and orchestration. At AppViewX, you will get to work with our bleeding edge Automation Platform that facilitates digital transformation through streamlined workflows to prevent outages, reduce security incidents and protect both an enterprise’s reputation and bottom line. AppViewX has also been certified as a Great Place to Work in India, cementing us as an employer of choice.

Glimpse of our Team

The core of AppViewX quality lies in building predictable releases through strong engineering discipline, automation-first practices, and measurable quality outcomes. Our Platform Quality Engineering team partners closely with Platform Engineering, SRE, and Product Engineering to ensure platform reliability, scalability, and resilience under real-world workloads.

As a Platform Manager QE, you will focus on validating how the platform behaves at scale, ensuring multi-tenant SaaS stability, upgrade safety, and non-functional excellence as the platform evolves.

What will you be responsible for?

• Own end-to-end platform quality outcomes, ensuring reliability, scalability, and stability across SaaS and customer-hosted deployments
• Define and execute a platform quality strategy aligned to SaaS scale, multi-tenancy, and infrastructure evolution
• Drive non-functional quality leadership, including:
  • Performance (P95/P99 latency, throughput)
  • Scalability (load, stress, capacity limits)
  • Reliability (failover, recovery, resilience)
  • Chaos testing (node, network, dependency failures)
• Validate platform behavior across:
  • Kubernetes-based deployments
  • Service mesh (Istio) and API gateway
  • Core platform services (auth, async jobs, notifications, logging)
• Ensure tenant isolation and noisy-neighbor impact validation in multi-tenant SaaS environments
• Own platform upgrade and deployment quality, including:
  • Backward compatibility
  • Data migration integrity
  • Configuration drift across environments
• Establish and govern continuous testing and QAOps practices for platform validation, including:
  • Production-like environments
  • CI/CD quality gates
  • Observability-driven validation (logs, metrics, traces)
• Drive platform-level automation strategy across API, performance, and resilience testing
• Provide platform readiness inputs to release certification, ensuring production-safe releases
• Analyze production incidents, performance degradations, and instability patterns, and drive preventive quality improvements
• Track and publish platform quality metrics (latency, stability, failure rates, incident trends) to guide engineering and leadership decisions
• Partner with Platform Engineering, SRE, and Product teams to identify and resolve systemic platform issues without impacting delivery velocity
• Lead, mentor, and grow a team of QE engineers focused on distributed systems, performance engineering, and reliability validation
• Influence architecture and design decisions to improve testability, scalability, and resilience outcomes
• Drive AI-assisted QE initiatives for performance analysis, anomaly detection, and intelligent regression optimization

What do we require? (Must Have)

• 10–14 years of experience in Quality Engineering with strong exposure to SaaS platforms and distributed systems
• Proven experience in non-functional testing:
  performance, scalability, reliability, chaos engineering
• Strong expertise in API and service-level automation (Python-based frameworks preferred)
• Hands-on experience with performance testing tools (JMeter, k6, Gatling, or similar)
• Experience with Kubernetes, containerized environments, and service mesh (Istio)
• Strong understanding of multi-tenant SaaS architectures and platform behavior under load
• Experience integrating quality practices into CI/CD pipelines and QA Ops workflows
• Strong debugging and root-cause analysis skills for production-scale issues
• Experience working with observability tools (Prometheus, Grafana, ELK, tracing systems)
• Strong Linux systems knowledge and environment troubleshooting skills
• Understanding of networking, security, and infrastructure concepts (TLS, DNS, load balancing)
• Strong stakeholder communication and ability to translate platform quality risks into business impact

What do we desire?

• Experience in cloud platforms (AWS / Azure / GCP) and hyperscaler environments
• Exposure to chaos engineering frameworks and reliability validation tools
• Experience with contract testing and service-level validation strategies
• Familiarity with AI-driven test optimization, anomaly detection, or quality intelligence
• Strong understanding of high-availability systems and distributed system failure modes

What You Bring as a Platform QE Manager at AppViewX

• You think in systems, scale, and failure modes, not just test cases
• You ensure platform reliability under real workloads, not just functional correctness
• You drive non-functional quality as a release gate, not a post-release activity
• You build predictable platform behavior through automation, observability, and continuous validation
• You translate technical platform risks into customer and business impact
• You mentor teams to move from test execution to engineering-driven quality ownership
• You operate with strong ownership, data-driven decisions, and disciplined escalation

What brings us together?

What makes us stand out from the rest is the people. The people who push hard every day to be smarter, passionate, resilient, creative, inclusive and curious. Surrounding ourselves with a bunch of diverse and talented minds has made us what we are, and we can't wait to see the positive impact it would have on you too!

What’s more in store?

AppViewX offers competitive benefits including incentives, health & wellness policies, investment schemes, flexible work models, and strong learning & development opportunities. We empower our employees with flexibility, ownership, and trust to drive impact.

Why AppViewX?

AppViewX serves Fortune 1000 enterprises globally, including leading banks, media companies, and healthcare providers. With a strong global presence and deep customer trust, we continue to scale our platform and engineering capabilities to solve critical enterprise challenges.

Equal Opportunity Statement

AppViewX is an Equal Employment Opportunity Employer committed to diversity, inclusion, and fair employment practices.

Performance Engineer

Location: Coimbatore/Bangalore

Experience: 3+ years

Who we are and What we do?

AppViewX is trusted by the world’s leading global organizations to reduce risk, ensure compliance, and increase visibility through machine identity management and application infrastructure security and orchestration. At AppViewX, you will get to work with our bleeding edge Automation Platform that facilitates digital transformation through streamlined workflows to prevent outages, reduce security incidents and protect both an enterprise’s reputation and bottom line. AppViewX has also been certified as a Great Place to Work in India, cementing us as an employer of choice.

Glimpse of our Team

The core of AppViewX lies within its robust, flexible low code platform which is being built by the architecture team. The team designs ready to consume solutions that efficiently orchestrate and meet the scalable demands of our ever-growing customers. If you are someone who would like to develop solutions using cutting-edge technologies like Kubernetes, Containers and Service Mesh and design this low code platform then this is the right place for you!!

What will you be responsible for?

This role is to measure, analyze and optimize performance of AppViewX products. 5+ years of experience as a performance test engineer. Technically strong to do a deep-dive analysis into problem areas and contribute to redesigns that

are faster, cleaner, and require less maintenance

What do we require?

• Have expertise in Load Testing, Stress, Endurance, availability, capacity and resilience testing
• Expertise in Jmeter/Loadrunner scripting and preparing performance test reports
• Experience with kubernetes and micro services, log analysis
• Experience in Performance testing of SaaS applications in AWS with EKS
• Strong experience with commercial and open source code profiling tools (JProfiler, JVisualVM, JMC, etc.)
• Thread / Heap Dump Analysis
• Mongo DB monitoring, profiling and query tuning by looking into query execution plans.
• Good at Linux commands, OS monitoring commands and shell scripting
• Live monitoring tool expertise is preferred (Grafana, Influx DB, telegraf)
• Understands system scalability concepts and develops methodologies to validate system capabilities
• Experience in application architecture and design techniques and familiarity with data modeling

What do we desire?

• Good experience on working with auto scalable applications. Should be able to analyze and propose right metrics to auto scale components in kubernetes
• UI profiling with fiddler and developer tools
• Experience working in an Agile development environment
• Hands on programming experience in Java or other common programming language

What brings us together?

What makes us stand out from the rest is the people. The people who push hard every day to be more smart, passionate, resilient, creative, inclusive and curious. Surrounding ourselves with a bunch of diverse and talented minds has made us what we are, and we can’t wait to see the positive impact it would have on you too!

What’s more in store?

AppViewX is on par with leading global companies when it comes to the benefits it offers its employees, ranging from competitive incentives, health & wellness policies, saving & investment schemes, time off/sabbatical eligibility and dedicated L&D.

What we consider equally important is the flexibility we offer our employees to – work remotely, define their own hours, and more importantly harmonize both work and life. The more trust and accountability we place on our employees, the more they surpass our goals and expectations.

Why AppViewX?

AppViewX caters to a wide range of customers from Fortune 1000 companies, including six of the top ten global commercial banks, five of the top ten global media companies, and five of the top ten managed healthcare providers. Over the years, we grew our diverse team, perfected our automation platform, and expanded our Global footprint to India, North America, United Kingdom and Australia. Today, we are headquartered in New York City and have come a long way by optimizing opportunities to create lasting relationships with enterprises, gaining unshakable customer trust along the way.

AppViewX is proud to be an Equal Employment Opportunity Employer. It is AppViewX’s policy to afford equal employment opportunities to all employees regardless of race, color, national origin, ancestry, religion, citizenship status, , gender, gender expression or identity, sexual orientation, age, marital status, military or veteran status, pregnancy, disability, genetic information, arrest record, or other protected class under state, federal, or local law.

About the role

As an SRE on the Datapath Inline quality engineering team you will have an opportunity to work on world-class SWG solutions. As part of the Inline quality engineering team, you would be required to test, qualify and automate our inline SWG solutions for Email security. You will collaborate with backend service teams to ensure the overall quality, reliability, scalability and performance of the Netskope products. You will work on both the frontend as well as the web application backend. At Netskope, we are looking for innovative, passionate and self motivated engineers like you, who are willing to make an impact with their technical expertise.

What’s in it for you

Netskope’s NG-SWG is a cloud-native solution for protecting enterprises from the growing volume of sophisticated cloud enabled threats and data risks, and has been recognized by Gartner as a market leader in their Magic Quadrant reports. As a member of this team, you will play a key role in the  design, development and delivery of frameworks and automation to test our API backend in a CI/CD environment. 

Required Skills

• 8+ years of experience in a similar role
• Prior experience provisioning Ubuntu based hosts with Ansible
• Strong Git fundamentals, handling multiple workflows across multiple release branches
• Hands on experience with Jenkins 
• Solid understanding of Linux systems, package installation and uninstallation workflows,
• Excellent expertise with python and Linux scripting skills
• Experience with artifact management solutions such as artifactory

Preferred Skills

• Knowledge of other provisioning and configuration management systems, such as Salt
• Experience with multiple CI / CD orchestration tools, like drone, Github Actions etc
• Familiarity with building and packaging tool chains
• Proficient with secrets management tools such as Vault, SSM etc

What you will be doing

• Responsible for deployment of multiple services across 1800+ hosts spread among over 100 points of presence across the world
• Collaborate with QE and other internal teams to help ensure stability and avoid regressions in non production environment
• Co-ordinate with QE and PMs to plan, schedule and execute deployments
• Work with on call engineers to identify issues on time and propose roll back solutions if required
• Launch automation initiatives to streamline and optimize deployment workflows.

Education

• BSCS or equivalent required, MSCS or equivalent strongly preferred

#LI-DB1

Role

We are looking for a Escalation Engineer - DLP to join our team in a hybrid capacity based in Bangalore, reporting to the Senior Manager, Product Support within our Support department. The ideal candidate will function as the highest level of technical support within the TAC, responsible for resolving the most complex and critical DLP issues escalated from Level I and Level II support engineers. This role requires deep technical expertise in DLP technologies, exceptional problem-solving abilities, and a strong commitment to customer satisfaction.

What you’ll do (Role Expectations)

• Serve as the primary point of contact for escalated DLP issues, providing advanced troubleshooting and resolution for the escalated DLP cases
• Take ownership of complex and critical cases, ensuring they are resolved effectively and efficiently
• Perform detailed root cause analysis to identify underlying issues and implement long-term solutions for the customers
• Work closely with product development, engineering, and other cross-functional teams to resolve issues and improve Zscaler DLP products and services
• Maintain clear and proactive communication with customers throughout the escalation process, providing regular updates and managing expectations

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• Minimum of 8+ years of experience in technical support, with at least 5 years focused on DLP/CASB solutions and escalations
• Experience with data loss prevention, securing SaaS, and Cloud Access Security Brokers (CASB)
• Strong understanding of Unix/Linux and Windows operating systems
• Practical working knowledge of AWS, Azure, or GCP cloud environments
• Deep understanding of data protection principles and practices

What Will Make You Stand Out (Preferred Qualifications)

• Experience with scripting and automation using Python or PowerShell
• Knowledge of regulatory requirements and compliance standards such as GDPR, HIPAA, or PCI-DSS
• Familiarity with ticketing systems and support tools including ServiceNow, Salesforce, or JIRA

#LINT1 

#LIHybrid

Role

We are looking for a Staff Site Reliability Engineer to join our Engineering team. This is a hybrid role based in Bangalore, reporting to the Director, Site Reliability Engineer. 

You will be a key driver in provisioning and deploying new infrastructure, focusing heavily on infrastructure automation. Your expertise will help manage how customer traffic is routed within the cloud and ensure seamless troubleshooting across hardware and automated systems.

What you’ll do (Role Expectations)

• Manage and maintain large-scale distributed systems using an infrastructure-as-code approach
• Develop and enhance tools to automate the deployment and management of large-scale services, focusing on reliable system architecture and maintaining high code quality
• Diagnose and resolve issues by editing code, adjusting infrastructure configurations, conducting performance and network analysis, and creating reusable tools
• Develop automation solutions and manage services efficiently using version-controlled infrastructure-as-code
• Support mission critical services and participate in on-call rotations as needed

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose
• You are driven by innovation. You have a deep curiosity for how things work and are energized by solving complex technical challenges. You believe in the power of technology to accelerate transformation and are always looking for a better, more secure, and scalable way
• You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand

What We’re Looking for (Minimum Qualifications)

• 5+ years of relevant experience in site reliability or systems engineering
• Proficiency with Python or Ansible for automation tasks as well as proficiency with interacting with external APIs
• Demonstrated experience building and maintaining automation solutions
• Strong background in systems administration, specifically with Linux or other major operating systems
• Bachelor’s degree in Computer Science, a related field, or equivalent practical experience

What Will Make You Stand Out (Preferred Qualifications)

• Hands-on experience with Systems Kickstart using PXE and monitoring and observability tools like Prometheus, Grafana, or Nagios

#LI-SK3 

#LI-HYBRID

We are looking for a Designated Support Engineer III to join our team in a hybrid capacity based in Bangalore or Mohali, reporting to the Manager, Global Focal Support within our Support department. You will function as the highest level of technical support within the TAC, responsible for resolving the most complex and critical issues escalated from Level I and Level II support engineers.

What you’ll do (Role Expectations)

• Provide second line phone/email consultation to independently debug complex security/network problems
• Interface with Engineering and assist the customer with testing or troubleshooting
• Reproduce customer issues to verify problems and provide feedback to Engineering and Operations teams
• Create entries in our technical support online database to accurately document any incident resolution that is not found in our knowledge base
• Understand the product direction and customer use-cases and provide input on product and code changes through all points of the product cycle

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• 5+ years of support and networking experience, including general firewalls and packet filtering troubleshooting
• Strong understanding of common network and application protocols and behaviors to facilitate in troubleshooting unexpected behaviors
• Experience in GRE and IPSec configuration and troubleshooting, alongside an understanding of PAC files and their use cases
• Proficient in network troubleshooting using Wireshark, trace route, MTR, and similar tools to identify fault isolation, packet loss, and session resets
• Deep experience in Authentication (SAML, Kerberos), Application Layer understanding, HTTP methods, and tools like Fiddler, IPv4, IPv6, routing, and DNS

What Will Make You Stand Out (Preferred Qualifications)

• Prior knowledge of Forward Proxy and cloud environments like AWS and Azure
• Direct experience working in Firewall and VPN/Zero Trust environments
• Experience working across various operating systems including Linux, Windows, and MAC

#LI-Hybrid

#LI-NT1

Role

We are looking for a Senior Staff Software Engineer to join our Data Protection team. This role is based out of Bangalore, reporting to the Sr. Director, Software Engineering. You will develop and own components of a large-scale distributed system, focusing on high scalability and performance. By collaborating across Operations and Support teams, you will ensure the health of our cloud infrastructure and the success of our global customers.

What you’ll do (Role Expectations)

• Develop and own components of a large-scale distributed system with a focus on scalability

• Troubleshoot complex technical issues with precision and attention to detail

• Collaborate with Operations and Support teams to maintain a healthy cloud infrastructure

• Ensure a high-quality experience for global customers through proactive system maintenance

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Extensive 7+ years experience in software development with a deep understanding of distributed systems

• Proficiency in C/C++ programming languages

• Strong foundation in Algorithms and Data Structures

• In-depth knowledge of fundamental networking concepts including TCP/IP and HTTP(S)

• Hands-on experience working in Linux or Unix environments

What Will Make You Stand Out (Preferred Qualifications)

• Proven experience developing large and maintainable software product architectures

• Advanced debugging and troubleshooting skills in complex environments

• BS or MS degree in Computer Science or a related technical field

#LI-Hybrid #LI-PM5

Role:

We are looking for a Staff Software Development Engineer to join our Shared Platform Services team. This is a hybrid role based in Bangalore, reporting to the Director of Engineering.

You will be working on the Zscaler Client Connector team to protect corporate devices by securely and privately sending traffic to Zscaler’s global network, where advanced web filtering and Zero Trust policies are applied.

What you’ll do (Role Expectations)

• Predominantly use C++ and platform-native languages and APIs to implement high-performance networking code across multiple desktop platforms
• Improve code quality and build solid, testable, and well-documented foundations
• Utilize your deep understanding of system programming and networking protocols to ensure seamless connectivity and device security

Who You Are (Success Profile)

• You thrive in ambiguity and are comfortable building the path as you walk it, seeing uncertainty as the raw material to build something meaningful.
• You act like an owner with a passion for the mission that fuels your bias for action, navigating seamlessly between high-level strategy and hands-on execution.
• You are data-driven and use analytics to find the truth, measure what matters, and replace assumptions with evidence to drive better outcomes.
• You think at scale, connecting your day-to-day work to the larger company mission while building solutions and processes that support a high-growth, global organization.
• You lead with integrity, doing the right thing even when it’s hard and building trust through consistent, transparent action.

What We’re Looking for (Minimum Qualifications)

• In-depth knowledge and professional experience with the C++ language
• Strong understanding of network protocols and experience with socket programming
• Expertise in the Linux ecosystem with a comprehensive understanding of Linux system architecture
• Flexibility to learn and work across multiple platforms including Windows, Mac, iOS, and Android
• Proven experience writing easily-testable and thoroughly-tested code using abstractions like dependency injection

What Will Make You Stand Out (Preferred Qualifications)

• Experience with kernel-mode programming
• High level of comfort writing multithreaded and asynchronous code
• Strong track record of debugging complex network-related problems

#LI-HYBRID

#LI-GL2

Role

We are looking for a Staff Software Engineer for a hybrid role based in Bangalore, reporting to the Sr. Director of Software Engineering in the platform convergence department. You will design and build a low-latency, high-throughput data forwarding plane using Rust, leveraging its async/await model for efficient I/O and service-oriented infrastructure. Your work will focus on developing distributed, scalable systems that bridge the gap between control and orchestration layers through fault-tolerant gRPC-based services.

What you’ll do (Role Expectations)

• Design and build a low-latency, high-throughput data forwarding plane using Rust, leveraging its async/await model for efficient I/O and service-oriented infrastructure
• Develop distributed, scalable systems with a focus on concurrency, fault tolerance, and messaging
• Implement and maintain gRPC-based APIs and services to integrate forwarding plane capabilities with control and orchestration layers
• Optimize system performance through profiling tools across kernel-space and user-space
• Engage in code reviews, system design discussions, technical documentation, and mentoring junior engineers

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of software development experience with extensive coding in Rust, particularly in systems programming and async frameworks like Tokio or async-std
• Proven expertise in building resilient, observable, and horizontally scalable distributed systems
• Strong understanding of Linux fundamentals, including networking, namespaces, sockets, and kernel-user space interaction
• Proficient in container-based environments, Git, CI/CD workflows, and performance instrumentation

What Will Make You Stand Out (Preferred Qualifications)

• Experience with systems languages like C/C++ or Go, particularly in performance-critical environments
• Familiarity with Linux networking stacks, kernel-space technologies (eBPF, XDP, DPDK), bare-metal deployments, and Kubernetes networking
• Hands-on experience with gRPC, Protobufs, service-oriented architectures, and L2–L4 networking protocols

#LI-Hybrid #LI-RM6

Role

We are looking for a Staff Information Security Engineer to join our Cyber and Data Security team. This is a Bangalore based role, reporting to the Director, Information Security Engineering. You will lead pentesting efforts across our applications and infrastructure while conducting deep security architecture reviews. By prioritizing vulnerabilities and driving security automation, you will serve as a critical partner to our engineering and operations teams in safeguarding our global ecosystem.

What you’ll do (Role Expectations)

• Perform advanced pen-testing on applications and infrastructure to identify and mitigate risks

• Conduct security architecture reviews and provide strategic recommendations for complex systems

• Partner with engineering and operations teams to prioritise vulnerabilities for remediation

• Design and implement security automation to streamline repetitive tasks and improve efficiency

• Lead security assessments across web applications, thick clients, and APIs

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience in manual security assessments using industry-leading tools for web applications, thick clients, and APIs

• Expertise in thick client penetration testing across Windows, Mac, Linux, Android, and iOS platforms

• Proven experience conducting security architecture reviews in network security and complex application environments

• Strong fundamental knowledge of security concepts, cryptography, Unix architecture, and networking

• Ability to read and debug programming languages such as C/C++, Java, or Javascript to identify security weaknesses

What Will Make You Stand Out (Preferred Qualifications)

• Proven ability to validate findings and perform thorough root cause analysis

• Advanced scripting knowledge used to automate repetitive security tasks and research

• Experience or interest in emerging security research areas including Container, AI/ML, or Cloud security

#LI-Hybrid #LI-PM5

Role

We are looking for a Escalation Engineer - DLP to join our team in a hybrid capacity based in Bangalore, reporting to the Senior Manager, Product Support within our Support department. The ideal candidate will function as the highest level of technical support within the TAC, responsible for resolving the most complex and critical DLP issues escalated from Level I and Level II support engineers. This role requires deep technical expertise in DLP technologies, exceptional problem-solving abilities, and a strong commitment to customer satisfaction.

What you’ll do (Role Expectations)

• Serve as the primary point of contact for escalated DLP issues, providing advanced troubleshooting and resolution for the escalated DLP cases
• Take ownership of complex and critical cases, ensuring they are resolved effectively and efficiently
• Perform detailed root cause analysis to identify underlying issues and implement long-term solutions for the customers
• Work closely with product development, engineering, and other cross-functional teams to resolve issues and improve Zscaler DLP products and services
• Maintain clear and proactive communication with customers throughout the escalation process, providing regular updates and managing expectations

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• Minimum of 8+ years of experience in technical support, with at least 5 years focused on DLP/CASB solutions and escalations
• Experience with data loss prevention, securing SaaS, and Cloud Access Security Brokers (CASB)
• Strong understanding of Unix/Linux and Windows operating systems
• Practical working knowledge of AWS, Azure, or GCP cloud environments
• Deep understanding of data protection principles and practices

What Will Make You Stand Out (Preferred Qualifications)

• Experience with scripting and automation using Python or PowerShell
• Knowledge of regulatory requirements and compliance standards such as GDPR, HIPAA, or PCI-DSS
• Familiarity with ticketing systems and support tools including ServiceNow, Salesforce, or JIRA

#LINT1 

#LIHybrid

Role 

We’re looking for a seasoned Senior Manager / Director, Software Development Engineering to join our team. This is a hybrid role based in our Bangalore office, reporting to the Sr. Director, Software Engineering within the Engineering department. 

You will lead and grow a high-impact engineering team working on Nanolog, a massively scalable product that has redefined how cloud security services are delivered. This is a hands-on leadership opportunity to drive technical excellence and scale a critical platform.

What you’ll do (Role Expectations)

• Manage a rapidly growing software engineering team of strong individual contributors
• Review architecture and code for the engineers to align with long term platform capabilities
• Create quality process and computing initiatives throughout the product lifecycle to eliminate architecture, design, and coding defects at the source
• Communicate technical solutions to all levels within-group and cross-discipline while providing consistent status reporting
• Maximize the productivity of your team by predicting and resolving obstacles and dependencies before they arise

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution
• You are a positive force. You approach hard problems with constructive energy and a 'can-do' spirit that is contagious, inspiring your team to stay focused on the solution
• You are driven by innovation. You have a deep curiosity for how things work and are energized by solving complex technical challenges. You believe in the power of technology to accelerate transformation and are always looking for a better, more secure, and scalable way
• You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction
• You are data-driven. You use data and analytics to find the truth, measure what matters, and guide informed decisions. You value evidence over assumptions, replacing "I think" with "I know" to drive better outcomes

What We’re Looking for (Minimum Qualifications)

• 12+ years of overall software development experience with 3+ years managing engineering teams in database, cloud, or distributed domains
• Proven experience building large-scale distributed systems or database kernels using Java, Go, C, or C++
• Demonstrated ability to motivate teams through technical discussions, architectural guidelines, code reviews, and release processes
• Experience working collaboratively with cross-functional partners including QA, Product Management, and Support
• Hands-on experience in the development of database systems

What Will Make You Stand Out (Preferred Qualifications)

• Extensive working experience with tools such as Redis, Kafka, API Gateway, or Spark
• Experience developing and managing large-scale, highly available distributed systems or database kernels specifically in C
• Deep expertise with Unix/Linux based solutions

#LI-HYBRID 

#LI-SK3

Role

We are looking for an experienced Staff Software Engineer to join our team. This is a hybrid role based in Bangalore, reporting to the Sr. Director, Software Engineering within the Engineering department. You will be a key development engineer responsible for designing, developing, and testing mission-critical enhancements to the Zscaler nanolog database and its associated services. Your work will focus on the evolution of query parsing, streaming architectures, and high-efficiency data storage to power our global cloud infrastructure.

What you’ll do (Role Expectations)

• Design, develop, and test enhancements to the Zscaler nanolog database and associated services
• Develop advanced features in query parsing and planner modules, including new functionalities for the Zscaler query language in metrics-based data stores
• Optimize log collection and streaming to third parties, implementing efficient storage and compression algorithms
• Troubleshoot complex issues within production clouds, profiling code to identify and improve efficiency in hot spots
• Architect large-scale, maintainable software components that support distributed systems at scale

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 7+ years of software development experience with deep expertise in C programming
• Strong working experience in database kernels, specifically focused on query optimizations
• Expert knowledge of Unix systems and a strong command of Algorithms and Data Structures
• Proven track record in developing large, maintainable software architectures for distributed systems
• Experience building scalable systems with expertise in high-performance computing, multi-threading, and memory optimization

What Will Make You Stand Out (Preferred Qualifications)

• Strong knowledge of TCP/IP and HTTP protocols
• Direct experience in compiler development or advanced language design

#LI-Hybrid #LI-SU1

Role

We are looking for a Senior Staff Software Development Engineer to join our ZIA Cloud team. This is a hybrid role based in Bangalore, reporting to the Senior Manager, ZIA Core Engineering. You will make ZIA software run in Public Cloud Infrastructure, bringing strong public cloud infrastructure knowledge, technical expertise in network security, hands-on development experience, and proven leadership capabilities. You will bring your vision and passion to our team of experts who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy through the world's largest cloud security platform.

What you’ll do (Role Expectations)

• Participate in the design, development, and optimization of firewall/SWG platforms in Cloud Infrastructure

• Execute the technical roadmap for firewalls/SWG in Cloud Infrastructure, ensuring alignment with business goals

• Work closely with engineering teams to enhance platform support for virtualized environments

• Drive professional development and growth initiatives for team members

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 8+ years of experience in designing and implementing networking security software and public clouds infrastructure

• Direct experience working on C/C++ programming and firewall technology 

• Strong understanding of AWS services including VPCs, Subnets, Route Tables, Security Groups, NACLs, Transit Gateway, ELB, Route 53, and Network Firewall

• Experience in designing how FW/SWG solutions integrate with or extend native public cloud services- Firewall/IPS, FreeBSD, OpenSSL

• Technical knowledge in BSD/Linux operating systems and their application in platform development

What Will Make You Stand Out (Preferred Qualifications)

• Mastery of Network Security Fundamentals including TCP/IP, DNS, Http(s), VPN technologies, NAT, and load balancing

• Proven experience with Virtualization technologies

#LI-Hybrid

#LI-RG

Role

We are looking for a Escalation Engineer - DLP to join our team in a hybrid capacity based in Bangalore, reporting to the Senior Manager, Product Support within our Support department. The ideal candidate will function as the highest level of technical support within the TAC, responsible for resolving the most complex and critical DLP issues escalated from Level I and Level II support engineers. This role requires deep technical expertise in DLP technologies, exceptional problem-solving abilities, and a strong commitment to customer satisfaction.

What you’ll do (Role Expectations)

• Serve as the primary point of contact for escalated DLP issues, providing advanced troubleshooting and resolution for the escalated DLP cases
• Take ownership of complex and critical cases, ensuring they are resolved effectively and efficiently
• Perform detailed root cause analysis to identify underlying issues and implement long-term solutions for the customers
• Work closely with product development, engineering, and other cross-functional teams to resolve issues and improve Zscaler DLP products and services
• Maintain clear and proactive communication with customers throughout the escalation process, providing regular updates and managing expectations

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• Minimum of 8+ years of experience in technical support, with at least 5 years focused on DLP/CASB solutions and escalations
• Experience with data loss prevention, securing SaaS, and Cloud Access Security Brokers (CASB)
• Strong understanding of Unix/Linux and Windows operating systems
• Practical working knowledge of AWS, Azure, or GCP cloud environments
• Deep understanding of data protection principles and practices

What Will Make You Stand Out (Preferred Qualifications)

• Experience with scripting and automation using Python or PowerShell
• Knowledge of regulatory requirements and compliance standards such as GDPR, HIPAA, or PCI-DSS
• Familiarity with ticketing systems and support tools including ServiceNow, Salesforce, or JIRA

Role 

We are looking for a Senior Staff Software Engineer to join our ZCC Team. This is a hybrid role based in Mohali/Bangalore Location, reporting to the Senior Engineering Manager within the Engineering department. As a Senior Staff Software Engineer, you will be a key player in the entire product development lifecycle, designing and maintaining high-quality server-side software. Your deep knowledge of C programming and low-level system architecture will be crucial for creating efficient, reliable, and scalable solutions that enable organizations worldwide to harness speed and agility.

What you’ll do (Role Expectations)

• Designing, developing, coding, testing, and debugging complex software in C language
• Architecting and implementing software for resource-constrained environments including optimized memory and CPU usage
• Developing networking applications on Operating Systems like Linux or FreeBSD to ensure deterministic and reliable performance
• Mentoring junior engineers, conducting code reviews, and championing best practices in software engineering
• Creating and maintaining comprehensive technical documentation for software designs and APIs

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 7+ years of professional experience in software development with a focus on system software
• Expert-level proficiency in C programming; experience in Java is a plus
• Strong hands-on experience with Operating Systems such as Linux or FreeBSD
• Proficiency in using debugging tools including GDB and logic analyzers
• Experience with version control systems, particularly GitLab

What Will Make You Stand Out (Preferred Qualifications)

• Solid understanding of computer architecture, memory management, and concurrency
• Knowledge of networking protocols including TCP/IP and UDP

#LI-RG

#LI-Hybrid

Role

We are looking for a Staff Software Development Engineer in Test to join our Engineering team. This is a hybrid role based in Bangalore or Mohali, reporting to the Director, Software Engineering. You will lead quality strategy and execution for a large-scale, cloud-native, multi-tenant platform. You will bring your vision and passion to a team of experts enabling organizations worldwide to harness speed and agility with a cloud-first strategy through our multitenant architecture.

What you’ll do (Role Expectations)

• Own end-to-end System Integration Testing (SIT) and quality outcomes for key platform areas including UI, APIs, services, and data workflows

• Design and deliver effective, automatable test plans with strong coverage for functional, regression, and system integration scenarios

• Build and maintain UI and API automation using modern frameworks to ensure stability, maintainability, and fast feedback

• Validate large-scale systems including REST APIs, backend services, distributed workflows, and microservices

• Integrate automation into CI/CD pipelines, enabling release gating, quality metrics, and faster deployments

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Advanced proficiency in automation testing using Python (pytest/unittest), JavaScript, or TypeScript

• Hands-on experience with UI automation tools such as Selenium, Cypress, or Playwright for end-to-end validation

• Deep experience testing distributed systems, microservices, and scalable cloud-native multi-tenant architectures in AWS, GCP, or Azure environments

• Solid understanding of CI/CD integration, Linux troubleshooting, and containerized environments including Docker and Kubernetes

• Technical knowledge of L2/L3 networking concepts, including routing protocols, VPN, IPSec, and WAN architecture

What Will Make You Stand Out (Preferred Qualifications)

• Proven experience designing scalable test frameworks covering architecture, patterns, reporting, stability, and parallelization

• Proficiency with Git, test management tools like TestRail, and issue tracking systems such as Jira

• Hands-on experience with AI agent prompting and usage for productivity, test design, and automation support

#LI-GL2

#LI-Hybrid

We are looking for a Staff Software Development Engineer to join our ZPA datapath team. This is a hybrid role based in Bangalore, reporting to the Senior Manager, Engineering in our ZTNA department. You will be a key part of the team that built the world’s largest cloud security platform from the ground up. We are seeking a visionary to help enhance our services and global footprint, enabling organizations worldwide to harness speed and agility through a cloud-first strategy.

What you’ll do (Role Expectations)

• Developing and optimizing network applications and protocols using C/C++
• Designing efficient data structures for network data processing and handle system-level programming in Linux environments
• Analyzing network performance to identify issues and implement optimization solutions
• Collaborating with teams to define requirements, design architectures, and integrate network solutions
• Conducting code reviews, testing, and debugging to ensure robust and reliable software

Who You Are (Success Profile)

• You thrive in ambiguity. You’re comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You lead with integrity. You do the right thing, even when it’s hard. You hold yourself and others to a high standard of accountability and build trust by matching your words with consistent, transparent action.

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience in a distributed and enterprise-scale environment
• Strong knowledge of C programming specifically for network-related data handling and processing
• Expertise in Linux environments, including system-level programming, scripting, and troubleshooting
• Experience with networking protocols and traffic management technologies (e.g. TCP/IP, HTTP/HTTPS, SSL/TLS, QUIC)
• Strong knowledge in one of the cloud platforms like AWS, Azure, or GCP

What Will Make You Stand Out (Preferred Qualifications)

• Experience in L3 protocols, routing, and BGP
• Stay current with industry trends and propose enhancements to improve system reliability, scalability, and network efficiency
• Experience in Cloud-based Networking

#LI-NT1

#LI-Hybrid

Role

We are looking for a Senior Staff Software Development Engineer to join our ZIA Cloud team. This is a hybrid role based in Bangalore, reporting to the Senio Manager, ZIA Core Engineering. You will make ZIA software run in Public Cloud Infrastructure, bringing strong public cloud infrastructure knowledge, technical expertise in network security, hands-on development experience, and proven leadership capabilities. You will bring your vision and passion to our team of experts who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy through the world's largest cloud security platform.

What you’ll do (Role Expectations)

• Participate in the design, development, and optimization of firewall/SWG platforms in Cloud Infrastructure

• Execute the technical roadmap for firewalls/SWG in Cloud Infrastructure, ensuring alignment with business goals

• Work closely with engineering teams to enhance platform support for virtualized environments

• Drive professional development and growth initiatives for team members

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 8+ years of experience in designing and implementing networking security software and public clouds infrastructure

• Direct experience working on C/C++ programming and firewall technology 

• Strong understanding of AWS services including VPCs, Subnets, Route Tables, Security Groups, NACLs, Transit Gateway, ELB, Route 53, and Network Firewall

• Experience in designing how FW/SWG solutions integrate with or extend native public cloud services- Firewall/IPS, FreeBSD, OpenSSL

• Technical knowledge in BSD/Linux operating systems and their application in platform development

What Will Make You Stand Out (Preferred Qualifications)

• Mastery of Network Security Fundamentals including TCP/IP, DNS, Http(s), VPN technologies, NAT, and load balancing

• Proven experience with Virtualization technologies

#LI-Hybrid

#LI-RG

Role 

We are looking for a Staff Threat Researcher to join our Threatlabz team. This is a hybrid role based in Mohali,reporting to the Senior Manager, Threat Research. As a key contributor to our threat research initiatives, you will lead the charge in identifying vulnerabilities and analyzing sophisticated malware within the Apple ecosystem. Your expertise in macOS and iOS system internals will drive the development of advanced detection strategies and strengthen our overall product defenses.

What you’ll do (Role Expectations)

• Perform static and dynamic analysis of macOS and iOS applications, firmware, and system internals to identify vulnerabilities and malicious functionality
• Reverse-engineer malware samples to decipher behavior, capabilities, and attack vectors while contributing to prevention strategies
• Research and maintain deep expertise in macOS security features, XNU kernel updates, and frameworks such as Endpoint Security and Network Extensions
• Develop custom tools and scripts to automate reverse engineering, binary analysis, and malware-related processing tasks
• Partner with engineering, QA, and threat intelligence teams to integrate new security features and harden product defenses

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Proficiency in system-level languages including C, C++, Objective-C, Swift and deep knowledge of macOS architecture, Mach-O binary formats, and security mechanisms like SIP, TCC, and Gatekeeper
• Extensive hands-on experience with reverse engineering tools such as IDA Pro, Ghidra, Binary Ninja, Frida, and Wireshark
• Strong scripting skills, particularly in Python, for automating complex analysis and research tasks
• Proven ability to decompile, disassemble, and de-obfuscate closed-source binaries to reconstruct logic without source code access

What Will Make You Stand Out (Preferred Qualifications)

• Experience with Windows or Linux platforms for comparative threat analysis
• Prior professional track record in specialized malware analysis or vulnerability research
• Thorough understanding of network protocols and system-level communication mechanisms

#LI-Hybrid
#LI-RG

Role

We are looking for a Senior Staff Software Development Engineer to join our ZIA Cloud team. This is a hybrid role based in Bangalore, reporting to the Senior Manager, ZIA Core Engineering. You will make ZIA software run in Public Cloud Infrastructure, bringing strong public cloud infrastructure knowledge, technical expertise in network security, hands-on development experience, and proven leadership capabilities. You will bring your vision and passion to our team of experts who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy through the world's largest cloud security platform.

What you’ll do (Role Expectations)

• Participate in the design, development, and optimization of firewall/SWG platforms in Cloud Infrastructure

• Execute the technical roadmap for firewalls/SWG in Cloud Infrastructure, ensuring alignment with business goals

• Work closely with engineering teams to enhance platform support for virtualized environments

• Drive professional development and growth initiatives for team members

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 8+ years of experience in designing and implementing networking security software and public clouds infrastructure

• Direct experience working on C/C++ programming and firewall technology 

• Strong understanding of AWS services including VPCs, Subnets, Route Tables, Security Groups, NACLs, Transit Gateway, ELB, Route 53, and Network Firewall

• Experience in designing how FW/SWG solutions integrate with or extend native public cloud services- Firewall/IPS, FreeBSD, OpenSSL

• Technical knowledge in BSD/Linux operating systems and their application in platform development

What Will Make You Stand Out (Preferred Qualifications)

• Mastery of Network Security Fundamentals including TCP/IP, DNS, Http(s), VPN technologies, NAT, and load balancing

• Proven experience with Virtualization technologies

#LI-Hybrid

#LI-RG

Role:

We are looking for a Senior Software Development Engineer to join our Shared Platform Services team. This is a hybrid role based in Bangalore, reporting to the Senior Manager - Software Development Engineering.

You will be working on the Zscaler Client Connector team to protect corporate devices by securely and privately sending traffic to Zscaler’s global network, where advanced web filtering and Zero Trust policies are applied.

What you’ll do (Role Expectations)

• Lead ZCC feature design and hands-on C++ implementation on Linux
  environment.
• Take full technical ownership of complex projects, from concept to deployment.
• Elevate code quality and enforce best practices to ensure a robust, efficient, and secure client.

Who You Are (Success Profile)

• You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner, operating with integrity because you genuinely care about the outcome.
• You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are customer-obsessed, championing their needs from start to finish because their success is our success.
• You are driven by innovation, believing in the power of technology to accelerate transformation and always looking for a better, more secure, and scalable way.

What We’re Looking for (Minimum Qualifications)

• 3+ years of experience of developing enterprise applications with distributed systems background
• Strong C/C++ programming, Data structures/Algorithms & debugging skills in a cloud environment
• Deep understanding of Operating System principles and OS like Linux/Unix
• Extensive network programming experience (TCP/IP, HTTP/S, DNS, proxy) with knowledge of kernel-mode networking or NDIS drivers
• Strong understanding of cybersecurity principles, encryption (PKI, TLS/SSL), authentication, endpoint agents, and anti-tampering

What Will Make You Stand Out (Preferred Qualifications)

• In-depth understanding of QT frameworks
• Experience in Network Data Path & Socket programming & POSIX Multi-thread programming

#LI-HYBRID

#LI-GL2

Role

We are looking for a Product Support Engineer III - DLP to join our team in a hybrid capacity based in Bangalore, reporting to the Senior Manager, Product Support within our Support department. The ideal candidate will function as the highest level of technical support within the TAC, responsible for resolving the most complex and critical DLP issues escalated from Level I and Level II support engineers. This role requires deep technical expertise in DLP technologies, exceptional problem-solving abilities, and a strong commitment to customer satisfaction.

What you’ll do (Role Expectations)

• Serve as the primary point of contact for escalated DLP issues, providing advanced troubleshooting and resolution for the escalated DLP cases
• Take ownership of complex and critical cases, ensuring they are resolved effectively and efficiently
• Perform detailed root cause analysis to identify underlying issues and implement long-term solutions for the customers
• Work closely with product development, engineering, and other cross-functional teams to resolve issues and improve Zscaler DLP products and services
• Maintain clear and proactive communication with customers throughout the escalation process, providing regular updates and managing expectations

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• Minimum of 6+ years of experience in technical support, with at least 3 years focused on DLP/CASB solutions and escalations
• Experience with data loss prevention, securing SaaS, and Cloud Access Security Brokers (CASB)
• Strong understanding of Unix/Linux and Windows operating systems
• Practical working knowledge of AWS, Azure, or GCP cloud environments
• Deep understanding of data protection principles and practices

What Will Make You Stand Out (Preferred Qualifications)

• Experience with scripting and automation using Python or PowerShell
• Knowledge of regulatory requirements and compliance standards such as GDPR, HIPAA, or PCI-DSS
• Familiarity with ticketing systems and support tools including ServiceNow, Salesforce, or JIRA

#LIRR1 

#LIHybrid

Role

We are looking for a Staff Software Development Engineer to join our Cyber Security and Data Protection Engineering department. based out of our Bangalore office three days a week,In this role, reporting to the Sr Manager of Engineering, Cyber Security and Data Protection. You will build quality into products that secure mobile devices, applications, and data for millions of users who rely on our service for comprehensive protection and data security. Our team develops innovative solutions across web filtering, policy enforcement, next-gen firewalls, and CASB, utilizing real-time analytics to provide unmatched visibility through a state-of-the-art NOC.

What you’ll do (Role Expectations)

• Validate complex features by designing, implementing, and executing comprehensive automated test cases

• Develop and maintain scalable automation frameworks and internal tools to streamline the entire software testing lifecycle

• Lead scalability, stress, and performance testing initiatives to identify bottlenecks and propose architectural solutions

• Collaborate with cross-functional teams and interact with customers to simulate real-world scenarios for product validation

• Evaluate and implement cloud security measures while identifying continuous improvement areas across the development process

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience as a Software Development Engineer in Test (SDET) with strong object-oriented design and coding skills

• Proficiency in Python, Java, or C programming and a strong grasp of operating systems, TCP/IP, and Linux

• Experience debugging HTTP/HTTPS requests using tools like Fiddler or Wireshark and working with network security protocols

• Practical experience validating RESTful APIs and performing performance testing within AWS or Azure environments

What Will Make You Stand Out (Preferred Qualifications)

• Experience validating Data Leak Prevention (DLP), Advanced Threat Protection, or Malware Detection technologies

• Hands-on experience with CASB cloud applications and performance benchmarking of Windows or MacOS end machine applications

• Expertise in mobile test automation for iOS and Android platforms

#LI-Hybrid #LI-PM5

Role

 We are looking for a Principal Software Engineer to join our team. This is a hybrid role based in Bangalore, reporting to the Sr. Director of Software Engineering within the Platform Convergence department. You will design and build a low-latency, high-throughput data forwarding plane using Rust, leveraging its async/await model for efficient I/O and service-oriented infrastructure. You will develop distributed, scalable systems with a focus on concurrency and fault tolerance to bridge the gap between control and orchestration layers.

What you’ll do (Role Expectations)

• Design and build a low-latency, high-throughput data forwarding plane using Rust and async/await models for efficient service-oriented infrastructure
• Develop distributed, scalable systems with a heavy focus on concurrency, fault tolerance, and messaging
• Implement and maintain gRPC-based APIs and services to integrate forwarding plane capabilities with control and orchestration layers
• Optimize system performance through deep profiling across kernel-space and user-space
• Drive technical excellence through code reviews, architectural discussions, documentation, and mentoring junior engineers

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 10+ years of software development experience with specific expertise in systems programming and Rust
• Extensive experience with async frameworks such as Tokio or async-std
• Proven track record of building resilient, observable, and horizontally scalable distributed systems
• Deep understanding of Linux fundamentals, including networking, namespaces, sockets, and kernel-user space interaction
• Proficiency in container-based environments, Git, CI/CD workflows, and performance instrumentation

What Will Make You Stand Out (Preferred Qualifications)

• Professional experience with systems languages like C/C++ or Go in performance-critical environments
• Familiarity with Linux networking stacks and kernel-space technologies like eBPF, XDP, or DPDK
• Hands-on experience with gRPC, Protobufs, and L2–L4 networking protocols including TCP/IP, UDP, and QUIC

#LI-Hybrid #LI-SU1

Role

We are looking for a Escalation Engineer - DLP to join our team in a hybrid capacity based in Bangalore, reporting to the Senior Manager, Product Support within our Support department. The ideal candidate will function as the highest level of technical support within the TAC, responsible for resolving the most complex and critical DLP issues escalated from Level I and Level II support engineers. This role requires deep technical expertise in DLP technologies, exceptional problem-solving abilities, and a strong commitment to customer satisfaction.

What you’ll do (Role Expectations)

• Serve as the primary point of contact for escalated DLP issues, providing advanced troubleshooting and resolution for the escalated DLP cases
• Take ownership of complex and critical cases, ensuring they are resolved effectively and efficiently
• Perform detailed root cause analysis to identify underlying issues and implement long-term solutions for the customers
• Work closely with product development, engineering, and other cross-functional teams to resolve issues and improve Zscaler DLP products and services
• Maintain clear and proactive communication with customers throughout the escalation process, providing regular updates and managing expectations

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• Minimum of 8+ years of experience in technical support, with at least 5 years focused on DLP/CASB solutions and escalations
• Experience with data loss prevention, securing SaaS, and Cloud Access Security Brokers (CASB)
• Strong understanding of Unix/Linux and Windows operating systems
• Practical working knowledge of AWS, Azure, or GCP cloud environments
• Deep understanding of data protection principles and practices

What Will Make You Stand Out (Preferred Qualifications)

• Experience with scripting and automation using Python or PowerShell
• Knowledge of regulatory requirements and compliance standards such as GDPR, HIPAA, or PCI-DSS
• Familiarity with ticketing systems and support tools including ServiceNow, Salesforce, or JIRA

#LIRR1 

#LIHybrid

Role

We are looking for an experienced Escalation Engineer to join our Customer Success team.  This is a hybrid role based in Bangalore, you will report to the Escalation Manager. Our Customer Success Strategy & Operations team uses valuable data and market research to help our customers succeed and drive value. You'll be an integral part of solving challenges faced by our client-facing teams to help make Zscaler more efficient in meeting our customers' needs.

What you’ll do (Role Expectations)

• Own and resolve the highest-severity technical escalations through deep analysis, ensuring fast resolution and managing the on-call rotation for critical issues

• Troubleshoot and resolve complex issues across Zscaler cloud security services, configuration, policy engines, APIs, and AI-assisted capabilities

• Investigate and resolve scenarios related to the secure use of AI models, governance of AI agents, data protection, and inference security

• Perform detailed log, telemetry, and packet-level analysis to identify the root cause, reproducing complex defects, providing engineering-ready bug reports, and validating fixes

• Drive cross-functional collaboration with Engineering, Cloud Ops, and Product Management, while also creating advanced troubleshooting documentation and acting as a technical mentor to uplift support capability

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 4–10 years of deep technical support, cloud support engineering, or escalation engineering experience

• Strong understanding of AI model security, data governance, AI agent behavior, and safe enterprise deployment principles

• Proficiency with APIs, JSON, logging frameworks, Linux CLI, debugging tools, and cloud-based distributed systems

• Exposure to cloud platforms (AWS/GCP/Azure) and identity, policy, or proxy-based architectures

• Ability to reproduce complex issues, correlate across layers (client → edge → cloud), and articulate clear RCAs

What Will Make You Stand Out (Preferred Qualifications)

• Demonstrated experience with Zscaler products (ZIA, ZPA, ZDX) or similar cloud security platforms, including knowledge of enterprise networking, TLS/SSL inspection, and authentication flows

• Familiarity with LLM-based system behavior, data leakage prevention in AI, and establishing model access policy controls

• Proficiency in scripting for automation, efficient troubleshooting, and reproducing complex customer environments

#LI-RR

#LI-Hybrid

We are looking for a Product Support Engineer III to join our team in a hybrid capacity based in Bangalore, reporting to the Senior Manager, Product Support within our Support department. The ideal candidate will function as the highest level of technical support within the TAC, responsible for resolving the most complex and critical issues escalated from Level I and Level II support engineers.

What you’ll do (Role Expectations)

• Provide second line phone/email consultation to independently debug complex security/network problems
• Interface with Engineering and assist the customer with testing or troubleshooting
• Reproduce customer issues to verify problems and provide feedback to Engineering and Operations teams
• Create entries in our technical support online database to accurately document any incident resolution that is not found in our knowledge base
• Understand the product direction and customer use-cases and provide input on product & code changes through all points of the product cycle

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• Minimum 6-year experience working as Support Engineer/ Sr. Support Engineer supporting networking or web security products
• Experience with operating systems such as Linux, Unix, and Free BSD
• Experience troubleshooting network issues and familiarity with the necessary tools (Ping, Traceroute, MTR etc)
• Expert knowledge of protocols such as HTTP, SMTP, FTP, DNS etc
• Familiarity with Network Protocol Analyzers (tcpdump, Wireshark), Network Security (SSL/TLS, VPNs, Firewall, IDS/IPS), authentication systems (LDAP, MS AD), VPN technologies (IPSec), and scripting (SHELL, Python, Perl)

What Will Make You Stand Out (Preferred Qualifications)

• Hands-on experience with Zscaler products
• Network Security related certifications

#LI-NT1

#LI-Hybrid

Role 

We are looking for a Product Support Engineer III to join our team in a hybrid capacity based in Bangalore, reporting to the Senior Manager, Product Support within our Support department. The ideal candidate will function as the highest level of technical support within the TAC, responsible for resolving the most complex and critical issues escalated from Level I and Level II support engineers.

What you’ll do (Role Expectations)

• Provide second line phone/email consultation to independently debug complex security/network problems
• Interface with Engineering and assist the customer with testing or troubleshooting
• Reproduce customer issues to verify problems and provide feedback to Engineering and Operations teams
• Create entries in our technical support online database to accurately document any incident resolution that is not found in our knowledge base
• Understand the product direction and customer use-cases and provide input on product & code changes through all points of the product cycle

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• Minimum 6-year experience working as Support Engineer/ Sr. Support Engineer supporting networking or web security products
• Experience with operating systems such as Linux, Unix, and Free BSD
• Experience troubleshooting network issues and familiarity with the necessary tools (Ping, Traceroute, MTR etc)
• Expert knowledge of protocols such as HTTP, SMTP, FTP, DNS etc
• Familiarity with Network Protocol Analyzers (tcpdump, Wireshark), Network Security (SSL/TLS, VPNs, Firewall, IDS/IPS), authentication systems (LDAP, MS AD), VPN technologies (IPSec), and scripting (SHELL, Python, Perl)

What Will Make You Stand Out (Preferred Qualifications)

• Hands-on experience with Zscaler products
• Network Security related certifications

#LI-Hybrid

#LI-RR1

Role

We are looking for a Escalation Engineer - DLP to join our team in a hybrid capacity based in Bangalore, reporting to the Senior Manager, Product Support within our Support department. The ideal candidate will function as the highest level of technical support within the TAC, responsible for resolving the most complex and critical DLP issues escalated from Level I and Level II support engineers. This role requires deep technical expertise in DLP technologies, exceptional problem-solving abilities, and a strong commitment to customer satisfaction.

What you’ll do (Role Expectations)

• Serve as the primary point of contact for escalated DLP issues, providing advanced troubleshooting and resolution for the escalated DLP cases
• Take ownership of complex and critical cases, ensuring they are resolved effectively and efficiently
• Perform detailed root cause analysis to identify underlying issues and implement long-term solutions for the customers
• Work closely with product development, engineering, and other cross-functional teams to resolve issues and improve Zscaler DLP products and services
• Maintain clear and proactive communication with customers throughout the escalation process, providing regular updates and managing expectations

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• Minimum of 8+ years of experience in technical support, with at least 5 years focused on DLP/CASB solutions and escalations
• Experience with data loss prevention, securing SaaS, and Cloud Access Security Brokers (CASB)
• Strong understanding of Unix/Linux and Windows operating systems
• Practical working knowledge of AWS, Azure, or GCP cloud environments
• Deep understanding of data protection principles and practices

What Will Make You Stand Out (Preferred Qualifications)

• Experience with scripting and automation using Python or PowerShell
• Knowledge of regulatory requirements and compliance standards such as GDPR, HIPAA, or PCI-DSS
• Familiarity with ticketing systems and support tools including ServiceNow, Salesforce, or JIRA

#LINT1 

#LIHybrid

We are looking for a Designated Support Engineer III to join our team in a hybrid capacity based in Bangalore or Mohali, reporting to the Manager, Global Focal Support within our Support department. You will function as the highest level of technical support within the TAC, responsible for resolving the most complex and critical issues escalated from Level I and Level II support engineers.

What you’ll do (Role Expectations)

• Provide second line phone/email consultation to independently debug complex security/network problems
• Interface with Engineering and assist the customer with testing or troubleshooting
• Reproduce customer issues to verify problems and provide feedback to Engineering and Operations teams
• Create entries in our technical support online database to accurately document any incident resolution that is not found in our knowledge base
• Understand the product direction and customer use-cases and provide input on product and code changes through all points of the product cycle

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• 5+ years of support and networking experience, including general firewalls and packet filtering troubleshooting
• Strong understanding of common network and application protocols and behaviors to facilitate in troubleshooting unexpected behaviors
• Experience in GRE and IPSec configuration and troubleshooting, alongside an understanding of PAC files and their use cases
• Proficient in network troubleshooting using Wireshark, trace route, MTR, and similar tools to identify fault isolation, packet loss, and session resets
• Deep experience in Authentication (SAML, Kerberos), Application Layer understanding, HTTP methods, and tools like Fiddler, IPv4, IPv6, routing, and DNS

What Will Make You Stand Out (Preferred Qualifications)

• Prior knowledge of Forward Proxy and cloud environments like AWS and Azure
• Direct experience working in Firewall and VPN/Zero Trust environments
• Experience working across various operating systems including Linux, Windows, and MAC

#LI-Hybrid

#LI-NT1

We're looking for an experienced FreeSWITCH Developer / VoIP Software Engineer to design, develop, and maintain the telephony solutions that power Vonage's call processing platform. You'll build real-time voice communication systems that handle millions of calls, developing features like call processing, recording, voicemail, conferencing, and external service integrations. This is a critical role where your work directly impacts business communications for customers worldwide.

What You'll Do

Core Responsibilities

• Build scalable telephony systems — Design and develop distributed, high-volume production telephony applications for our UCaaS platform that handle real-time voice traffic at scale
• Develop custom FreeSWITCH solutions — Create custom modules, dialplan configurations, and ESL (Event Socket Library) integrations for advanced call control and automation
• Deliver advanced telephony features — Implement call recording, voicemail transcription, fax processing, audio streaming, and other mission-critical voice features
• Rapid prototyping to production — Build proof-of-concepts quickly and evolve them into production-ready, maintainable code
• Drive technical innovation — Evaluate emerging telephony technologies and recommend architectural improvements that enhance our platform capabilities
• Mentor and lead — Guide team members on design patterns, best practices, and telephony architecture decisions

Day-to-Day Collaboration

• Participate in the full agile development lifecycle: sprint planning, design reviews, standups, and demos
• Respond promptly to production incidents affecting customers and business operations
• Work independently on end-to-end feature delivery while contributing to broader team goals
• Partner closely with Product Management, QA, and Operations teams to deliver cohesive solutions
• Communicate progress, blockers, and technical decisions clearly with engineering leadership

What You'll Bring

Required Experience & Skills

Telephony & VoIP Expertise (Must-Have)

• 6+ years of software development experience
• 3+ years hands-on experience with telephony platforms: FreeSWITCH, Asterisk, or similar open-source PBX systems
• Deep understanding of:
• SIP (Session Initiation Protocol) and RTP protocols
• VoIP architecture and NAT traversal techniques (STUN, ICE, TURN)
• Audio codecs (G.711, Opus, etc.)
• Dialplan development and call flow design

Programming & Development

• Strong proficiency in Java, C/C++, Python, and SQL
• Experience with CI/CD pipelines and modern development workflows
• Infrastructure as Code practices
• Containerization with Docker and Kubernetes

Cloud & Infrastructure

• Hands-on experience with AWS services: EC2, EKS, Lambda, S3, SNS, SQS, CloudFront
• Linux systems expertise: performance tuning, networking, file systems
• Database experience with:
• Relational: MySQL, PostgreSQL
• NoSQL: Redis, MongoDB

Problem-Solving & Debugging

• Proven troubleshooting skills in complex, distributed production environments
• Systematic debugging approach for real-time communication systems
• Experience analyzing performance bottlenecks and system failures

Nice to Have

• Experience with WebRTC
• Familiarity with Kamailio, OpenSIPS, or other SIP proxies
• Knowledge of PSTN interconnection and carrier integrations
• Previous UCaaS or CPaaS platform experience
• Contributions to open-source telephony projects
• Experience with monitoring and observability tools (Prometheus, Grafana, Datadog)

Why This Role Matters

As a FreeSWITCH Developer at Vonage, you'll work on voice infrastructure that powers critical business communications globally. Your code will directly enable features that millions of users depend on daily, and you'll have the opportunity to shape the architecture of next-generation voice platforms.

Work Style

• Ownership mindset — Take features from concept to production
• Collaborative approach — Work across teams while driving your work independently
• Customer focus — Balance feature velocity with reliability and user experience
• Continuous improvement — Stay current with telephony trends and share knowledge with the team

About the Role:

We're looking for an experienced FreeSWITCH Developer / VoIP Software Engineer to design, develop, and maintain the telephony solutions that power Vonage's call processing platform. You'll build real-time voice communication systems that handle millions of calls, developing features like call processing, recording, voicemail, conferencing, and external service integrations. This is a critical role where your work directly impacts business communications for customers worldwide.

What You'll Do

Core Responsibilities

• Build scalable telephony systems — Design and develop distributed, high-volume production telephony applications for our UCaaS platform that handle real-time voice traffic at scale
• Develop custom FreeSWITCH solutions — Create custom modules, dialplan configurations, and ESL (Event Socket Library) integrations for advanced call control and automation
• Deliver advanced telephony features — Implement call recording, voicemail transcription, fax processing, audio streaming, and other mission-critical voice features
• Rapid prototyping to production — Build proof-of-concepts quickly and evolve them into production-ready, maintainable code
• Drive technical innovation — Evaluate emerging telephony technologies and recommend architectural improvements that enhance our platform capabilities
• Mentor and lead — Guide team members on design patterns, best practices, and telephony architecture decisions

Day-to-Day Collaboration

• Participate in the full agile development lifecycle: sprint planning, design reviews, standups, and demos
• Respond promptly to production incidents affecting customers and business operations
• Work independently on end-to-end feature delivery while contributing to broader team goals
• Partner closely with Product Management, QA, and Operations teams to deliver cohesive solutions
• Communicate progress, blockers, and technical decisions clearly with engineering leadership

What You'll Bring

Required Experience & Skills

Telephony & VoIP Expertise (Must-Have)

• 8+ years of software development experience
• 5+ years hands-on experience with telephony platforms: FreeSWITCH, Asterisk, or similar open-source PBX systems
• Deep understanding of:
• SIP (Session Initiation Protocol) and RTP protocols
• VoIP architecture and NAT traversal techniques (STUN, ICE, TURN)
• Audio codecs (G.711, Opus, etc.)
• Dialplan development and call flow design

Programming & Development

• Strong proficiency in Java, C/C++, Python, and SQL
• Experience with CI/CD pipelines and modern development workflows
• Infrastructure as Code practices
• Containerization with Docker and Kubernetes

Cloud & Infrastructure

• Hands-on experience with AWS services: EC2, EKS, Lambda, S3, SNS, SQS, CloudFront
• Linux systems expertise: performance tuning, networking, file systems
• Database experience with:
• Relational: MySQL, PostgreSQL
• NoSQL: Redis, MongoDB

Problem-Solving & Debugging

• Proven troubleshooting skills in complex, distributed production environments
• Systematic debugging approach for real-time communication systems
• Experience analyzing performance bottlenecks and system failures

Nice to Have

• Experience with WebRTC
• Familiarity with Kamailio, OpenSIPS, or other SIP proxies
• Knowledge of PSTN interconnection and carrier integrations
• Previous UCaaS or CPaaS platform experience
• Contributions to open-source telephony projects
• Experience with monitoring and observability tools (Prometheus, Grafana, Datadog)

Why This Role Matters

As a FreeSWITCH Developer at Vonage, you'll work on voice infrastructure that powers critical business communications globally. Your code will directly enable features that millions of users depend on daily, and you'll have the opportunity to shape the architecture of next-generation voice platforms.

Work Style

• Ownership mindset — Take features from concept to production
• Collaborative approach — Work across teams while driving your work independently
• Customer focus — Balance feature velocity with reliability and user experience
• Continuous improvement — Stay current with telephony trends and share knowledge with the team

#LI-CK1

We are seeking a QA Automation engineer to support Vonage’s Residential platform.  As part of this role, the candidate will learn, automate our front end and backend Business Support Systems (BSS) including billing , product catalog, ordering shipping and more.  The components also support the APIs for all frontend applications including support tools, customer self service, subscribe and online account.

Specific Requirements (Technical Knowledge, Responsibilities, Software, Etc.)

• A minimum of 6+ years of experience in the role of a QA Automation Engineer is required.
• Excellent communication skills (written and oral)
• Linux based systems (RedHat, Docker, etc.) 
• Develop automated tests and test frameworks to enhance software quality.
• Conduct functional and non-functional testing, including performance, security, resiliency, and chaos testing.
• Identify and implement quality processes to enhance engineering efficiency.
• Automate various aspects of the software development lifecycle.
• Strong automation testing expertise for REST and SOAP APIs, with coding proficiency in Python or Java.
• Hands-on experience with performance testing frameworks (e.g., Selenium, Cucumber) and CI/CD tools like Jenkins or GitHub Actions.
• Experience with Apache & WebLogic platforms 
• Understanding of various database architectures (SQL / Oracle, Mongo, etc.)
• Working knowledge of GIT, SVN, JIRA, AWS, Puppet, SOAPUI
• Experience partnering and collaborating with both on and off-shore teams
• Experience working in an agile environment

Additional Skills (would like to have but not required)

• Knowledge of billing platforms
• Familiarity with cloud platforms, particularly AWS, and infrastructure-as-code tools like Terraform and CloudFormation.
• Experience with observability and monitoring tools like Grafana and Kibana.
• Understanding of JMS or other message processing platforms.

#LI-CK1

THE ROLE

As a Staff Software Engineer  within our Drive Qualification Center of Excellence, you will be the technical architect ensuring the world-class reliability of Everpure™ developed SSDs. You will own the validation strategy for hyperscale and system-level performance, transforming complex NAND and NVMe challenges into seamless, high-performance storage solutions. Collaborating across Firmware, Systems, and Program teams, you will move beyond simple testing to define the mission-critical readiness of the Everpure™ Platform.

WHAT YOU’LL DO

• Architect Validation Strategy: Define and own the end-to-end test strategy for major domains including NAND reliability, PCIe Gen6, and OCP compliance, establishing the entry/exit criteria that guarantee product maturity.

• Lead Technical Innovation: Design and implement advanced validation suites and automation frameworks—integrating Everpure™ HYVE-based tools with Jenkins CI pipelines—to scale testing across global hyperscale customers.

• Drive Complex Debugging: Act as the lead investigator for system-level failures, performing deep-dive forensics on NVMe/OCP logs and telemetry to identify root causes and verify high-impact firmware fixes.

• Influence Product Readiness: Represent the Drive Qualification team in cross-functional forums, providing data-driven insights to FW release councils and quality reviews to determine launch risks and coverage.

WHAT YOU BRING

• Storage & Protocol Expertise: Extensive experience in SSD or firmware validation with deep technical mastery of NVMe, PCIe protocols, and OCP specifications, specifically regarding power-loss robustness and data integrity.

• Systems Engineering & Python Mastery: Expert-level Python skills for building modular, maintainable automation frameworks and experience managing large shared codebases within a Linux-heavy CI/CD environment.

• Technical Leadership & Impact: A proven history of leading complex validation projects through the full lifecycle (from ES to GA) and the ability to define success metrics using data analytics platforms like Snowflake or Tableau.

• NAND Fundamentals: Comprehensive understanding of NAND policy and reliability, including P/E cycling, wear-out, and read-disturb behavior under enterprise-grade stress.

• Location: We are primarily an in-office environment and therefore, you will be expected to work from the Bangalore office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

Required Skills and Experience:

• 7+ years of experience in network engineering roles
• Relevant experience or certification (e.g. CCNP or JNCIP Data centre, Enterprise or Service provider)
• Strong knowledge of BGP, OSPF, routing policies, and network troubleshooting
• Strong understanding of TCP/IP, DNS, NAT, routing, switching, and load balancing
• Hands-on experience with Cisco networking platforms
• Ability to troubleshoot layer 2 (ARP and MAC address tables as well as LACP and MC-LAG)
• Ability to troubleshoot DNS problems
• Experience with common network cabling
• Kubernetes CNI (Calico, Cilium)
• Cloud & Hybrid Networking
• Experience with hybrid cloud networking including site-to-site VPNs and private connectivity (AWS Direct Connect, GCP Interconnect)
• Understanding of cloud-native networking services (VPC, Transit Gateway, Cloud Router)
• Automation & Infrastructure-as-Code
• Working knowledge of Terraform for network infrastructure provisioning
• Experience with configuration management tools (Ansible, or similar)
• Observability & Operations
• Experience implementing network monitoring and alerting systems
• Understanding of network performance metrics and logging
• Ability to create and maintain runbooks and documentation
• Security
• Experience implementing network security controls and segmentation
• Understanding of firewall management and security policies
• Familiarity with network access control concepts

Preferred skills:

• EVPN
• Experience with IPv6 rollout
• Juniper specific knowledge and experience
• Linux CLI

Who we are

Moniepoint is an all-in-one financial services platform for emerging markets and the second-fastest growing company in Africa.
Since 2019, Moniepoint’s technology has powered over 3 million people, offering personal and business banking, payment, credit, and business management tools to help them succeed. Moniepoint processed $182 billion in 2023 and currently processes most of the POS transactions in Nigeria.

About the role

Engineering at Moniepoint is an inspired, customer-focused community, dedicated to crafting solutions that redefine our industry. Our infrastructure runs on some of the cool tools that excite infrastructure engineers.  We also make business decisions based on the large stream of data we receive daily, so we work daily with big data, perform data analytics and build models to make sense of the noise and give our customers the best experience. 

Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

Location: Remote

Full time

Job Summary

The Senior Front-end Engineer is required to produce and implement functional software solutions for web clients. You will be using the react js application framework. 

Experience with these frameworks is an added advantage but you can apply if you have experience with similar J.S frameworks. You will work with the Enterprise Architect to define software requirements and take the lead on operational and technical projects. 

In this role, you should be able to work independently with little supervision. You should have excellent organization and problem-solving skills. You are also required to have hands-on experience in software development and agile methodologies. Your primary goal will be to develop high-quality software that is aligned with user needs and business goals.

What you’ll get to do

• Develop high-quality software design and architecture
• Identify, prioritize, and execute tasks in the software development life cycle
• Develop tools and applications by producing clean, efficient code
• Automate tasks through appropriate tools and scripting
• Review and debug code
• Perform validation and verification testing
• Collaborate with internal teams and vendors to fix and improve products
• Document development phases and monitor systems
• Ensure software is up-to-date with the latest technology

To succeed in this role, you should have

• At least 5 years of proven experience as a Software Engineer
• 5 years of experience with Javascript and React 
• Experience in software development, scripting, and project management
• Experience using system monitoring tools (e.g. New Relic) and automated testing frameworks
• Familiarity with various operating systems (Linux, Mac OS, Windows)
• Analytical mind with a problem-solving aptitude
• Ability to work independently
• Excellent organizational and leadership skills
• Minimum of a BS in computer science or related skills

What we can offer you

• Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter
• Technical Assessment 
• A technical interview with a Lead in our Engineering Team
• A behavioural and technical interview with a member of the Executive team. 

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Responsibilities

• Be part of a trading systems engineering team, dedicated to building out the core trading platforms.
• Work closely with cross functional teams to improve the system reliability, scalability and security.
• Engage in and improve the quality supporting the platform.
• Build and manage systems, infrastructure and applications through automation.
• Provide operational support to internal teams working on the platform.
• Work on improvements to bring in high efficiency, reduce latency, deploy systems faster.
• Practice sustainable incident response and blameless postmortems.
• Together with your engineering team, you will share an on-call rotation and be an escalation contact for service incidents.
• Implement and maintain rigorous security best practices across all infrastructure, with a focus on minimizing attack surface and ensuring data integrity.
• Monitor system health and performance with a keen eye for identifying and resolving issues before they affect trading activity.
• Manage user queries and service requests (often requiring in depth analysis of the technical and/or business logic of our systems).
• Proactive approach to problem analysis and resolution of production incidents.
• Manage Issue tracking and prioritisation of day to day production incidents.
• Manage platform trading support initiatives (e.g. platform monitoring, reporting, release automation).

 Minimum Qualification

• Bachelors with 5+ years of working experience as Site Reliability Engineering (SRE) / Devops Engineer
• Strong knowledge of Linux system internals (kernels, memory management, file systems & network I/O optimization) as well as bash scripting.
• Minimum 3-5 years experience in a Front Office Trading Floor or related application support experience.
• Need to be available to work in US (Night) Shift
• Good product knowledge in financial instruments including experience in managing front to back trading lifecycle and familiar with order life cycle (Equities, FX, Crypto etc).
• Experience with electronic trading platforms and OMS/EMS systems.
• Knowledge of ITIL practices including Incident, Problem and Change management.
• Experience with system monitoring platforms.
• Proven expertise optimizing systems for lowest latency performance and productionizing trading systems, from initial concept to full deployment, including on-prem and colocation.
• Strong working knowledge of network communications fundamentals TCP/IP and UDP
• Knowledge of FIX protocol, as well as familiarity with low latency multicast with Aeron.
• Strong skills around observability, debugging and performance tuning, with a willingness to dive-deep to determine the root cause, 
• Effective communicator, with the ability to explain root causes in plain language, then outline plans and recommendations to remediate and ultimately to execute plans that systematically resolve issues.
• Demonstrated ability to build tools that enable rapid operational triage; leveraging logs, performance telemetry metrics and traces to make Grafana dashboards (or similar) 
• Strong experience deploying and managing Cloud infrastructure with providers like AWS, Azure and/or GCP (accounts, profiles, IAM roles, Policies, service classes, instance types, etc.)
• Strong experience adapting workloads to use Cloud Native technologies, like kubernetes and docker etc. (Dockerfile, docker-compose, helm charts, deploy manifest, ingress wiring, service mesh, etc.)
• Expertise using devops deployment tooling, like Github Actions, Jenkins, ArgoCD and Ansible.
• Hands-on experience developing in one or more programming languages: C, C++, Java, Python, or Go.
• Proficient in utilizing C++ build systems such as CMake and building CI/CD pipelines for trading systems.
• Working knowledge of key backing services like mysql, PostgresDB, Redis, MongoDB, DynamoDB, Kafka, RabbitMQ, etc.

 Key attributes critical to success:

• Strong interpersonal skills and the ability to communicate confidently and clearly with internal teams and external counterparts..
• Ability to analyse complex scenarios from both a technical and business perspective and deliver solutions.
• A sense of urgency, and an ability to deliver to deadlines in an environment where multiple competing requirements are a part of the job.
• Proactivity and a strong ownership ethos, ensuring that queries are resolved through to completion.
• Desire and ability to deliver improvements to the platform.

Preferred Qualification

• Extensive experience with DevOps for Deployment automation and App level support, as well as SRE and/or Linux systems Administrator for systems and infrastructure level support.
• Extensive experience in a Low Latency Electronic trading environment, where high performance is critical at all stages of the infrastructure, network and application design and implementation.
• Expertise in developing advanced observability capabilities (USE-RED signals, Tracing, front end observability etc) 

Bonus Points:

• Experience with hardware acceleration technologies (FPGAs, GPUs, LPU, TPU).
• Experience with financial data security regulations (PCI DSS, SOC 2).
• Familiarity with algorithmic trading strategies and quantitative analysis concepts.

Location: This is a hybrid position based out of Bangalore, India, 2-3 days per week

The Armis Deployment Engineer is a full-time role dedicated to rapidly deploying the Armis platform for our customers. This position is instrumental in accelerating the time to value by collaborating closely with the Customer Success team to plan, deploy, and operationalise the Armis platform.

The deployment engineer will ensure the implementation and configuration of all aspects of the platform, including reporting, dashboards, policies, and overall system setup, to deliver maximum product value. Additionally, the role involves providing expert support, in-depth analysis, and research to tackle complex issues related to deploying sophisticated cybersecurity infrastructures. 

This is a highly technical, hands-on role that requires maintaining a high level of proficiency with Armis products and solutions within customer networks.

The Armis Deployment Engineer will be responsible for full platform deployment, including, but not limited, to the following activities: 

What you will do:

• Interact across Success/Sales teams and development teams at the peer level as part of the customer onboarding process.
• Expedite the deployment process of the Armis platform, ensuring timely delivery and customer satisfaction.
• Collaborate with the Customer Success team to create and execute deployment plans tailored to each client's unique needs.
• Provide expert support, in-depth analysis, and research to address complex issues related to deploying sophisticated cybersecurity infrastructures.
• Maintain a high level of technical proficiency and hands-on expertise with the Armis products and solutions deployed within the customer’s network.
• Work in collaboration with the Armis success team to refine and translate complex requirements and execute best practice solutions.
• Conduct site surveys and assessments to determine the best placement and setup for collection devices.
• Plan and execute the onsite and/or remote deployment of Armis collectors at various client locations.
• Ensure the customer deployments and configurations align with business use cases as defined by the Success team and drive Armis adoption and implementation plans
• Conduct system assessments and compatibility checks to ensure successful integration with existing client infrastructures.
• Provide on-site and remote technical support during deployment, addressing any issues that arise promptly and effectively.
• Develop and maintain comprehensive deployment documentation, including configuration guides, troubleshooting manuals, and user guides.
• Train clients' technical staff on the operation and maintenance of integrated systems.

What we expect:

• 3+ years experience as full-time Deployment Engineer highly preferred or as a Professional Services Engineer, Consultant, or IT/Operations Engineering
• 5+ years experience in a combination of the following; designing, deploying, configuring, supporting, troubleshooting, debugging and coordinating Unified Communications products, devices, solutions, and technologies for small, medium, large and/or enterprise businesses
• 3+ years experience working in Security/IT/Healthcare/ICT/Commercial sectors

• Experience analyzing, use and configuring medium to enterprise networks.
• Ability to work effectively in an interrupt-driven environment and provide mentorship to other members of the work group.
• Excellent communication and interpersonal skills, with the ability to work effectively with clients and cross-functional teams.
• Strong analytical and problem-solving skills, with attention to detail.
• Ability to work independently and manage multiple deployment projects simultaneously.
• Willingness to travel to client sites as needed (up to 60%)

Technical Skills

• B.S in IT, IS, CS, MIS, (or equivalent degree) and/or relevant industry qualifications (CISSP, Security +,CEH) desired
• Familiarity/Experience in Cyber Security i.e Endpoint, SOAR, SIEM
• Linux Operating System basic operation and troubleshooting (i.e. Redhat Linux /  CentOS)
• Networking (LAN/WAN, Routing/Switching protocols, Network Security)

We know there is a lot to consider when applying for a new job, and quite often job descriptions provide a lot of detail for candidates… but here at Armis, we strongly encourage you to try to avoid the ​​confidence gap​.​​ We don’t expect you to meet each of the listed requirements perfectly to be considered for any of our roles.

About the role:

Are you passionate about software quality, security, and being a member of a high-impact team? Join Black Duck, a leader in application security, where we deliver intelligent, context-aware risk management solutions. We seek a Lead Software QA Engineer to drive the QA Automation strategy, mentor engineers, suggest and implement improvements to our overall QA process, and safeguard code quality for the Continuous Dynamic product line.

Job location       : Black Duck, Bangalore (Prestige Blue Chip Park, Near Dairy Circle)

Work mode        : Hybrid, 3 days WFO.

Experience         : 10+ Years

Key responsibilities:

• Collaborate with the QA Automation Engineering team to define testing strategies and ensure code quality for the Continuous Dynamic product line through comprehensive manual, automated, and exploratory testing of web applications

• Provide mentorship to QA Engineers while coordinating and assigning work for the Automation team. Responsibilities include creating and refining automated tests, validating product quality in pre‑prod and production, and managing our growing portfolio of automation workflows

• Understand and leverage container technologies such as Kubernetes and Docker; in a continuous integration lifecycle

• Partner cross‑functionally to perform acceptance, regression, usability, and exploratory testing to ensure product quality and enhance the user experience

Mandatory skills and experience:

• 10+ years experience in a technical, hands-on QA role, focusing on web applications, in an Agile/Scrum setting

• Demonstrate expertise in the following areas:

  • Programming/coding concepts, advanced Linux command line scripting, and at least one scripting language (Python preferred; Ruby or Perl are also acceptable)

  • Automated and manual testing of web applications

  • At least one of the Web automation frameworks  (preferably Selenium Webdriver and Robot Framework)

  • Troubleshooting/working with containerized services (Kubernetes, Docker)

• Exhibit advanced expertise in acceptance, regression, exploratory, and usability testing, providing strategic guidance on test approaches and driving quality across complex product areas

• Leverage deep knowledge of defect‑tracking systems such as JIRA, Bugzilla, or equivalent platforms to lead efficient triage processes, optimize workflows, and ensure high‑quality issue management across teams

• Excellent troubleshooting, defect reporting, planning, and communication skills are required

• Strong experience in API testing and automation using Postman

• Experience with version control software (preferably GIT)

• Must be a team player and possess a desire for building consensus

• BA/BS Degree (MS Preferred) in an Engineering, or related field; or equivalent practical experience

Preferred qualifications:

• Experience in Web automation frameworks  (preferably Selenium Webdriver and Robot Framework) with Python.

• Experience with Kubernetes, Docker and Ansible

• Experience creating test cases based on design documentation (knowledge of Test Link is a plus)

• Experience with continuous integration

• Exposure to security testing or application security tools is a plus

THE ROLE

We're looking for a Technical Instructor who is customer-obsessed and driven to innovate as we build and transform how we educate and develop employees, customers, and partners. The right candidate is creative, not afraid to roll-up sleeves, and has demonstrated a drive to solve real customer problems and revolutionize the way people build skills and capabilities. This individual will need to have superb presentation and facilitation skills, highly organized, and have what it takes to challenge status-quo. With this career opportunity, you will leverage your skills and experiences in learning and development to help deliver education solutions that yield incredible results. This individual contributor role will report into the Performance, Education & Knowledge Team as part of the global Customer Experience organization comprising Technical Services and Professional Services

WHAT YOU'LL DO

• Deliver technical training to employees, partners, and customers in APJ to provide them with skills and tools designed to get them further and faster with Pure technology
• Bring a creative approach to learning and teaching
• Learn new subjects and technologies with minimum supervision at a rapid pace
• Teach a variety of classes and events including in-person and virtual instructor-led
• Assist in development and updates of technical courseware
• Collaborate with content creators across the company to identify the best content possible to accelerate the success of the audience
• Leverage deep knowledge of storage and networks, while also exercising ability to stay current with rapidly evolving enhancements in the product, go to market strategy, and industry activities
• Partner with divisional stakeholders and L&D team members in a consultative manner to continuously align learning solutions with development needs 
• Prepares pragmatic and cost effective recommendations taking into consideration who (target audience), how (classroom/eLearning), when (business critical) and where (required travel) education is delivered
• Demonstrates a basic understanding and use of instructional design process methodology, including analysis of the audience, job tasks, design documents, storyboards, assessment strategy and learning activities
• Collaborates with other L&D team members and vendors closely to develop and deliver solutions
• Collects, analyzes, and action feedback to facilitate continuous improvement
• Monitors and reports the effectiveness of education and solutions
• Effectively communicates with team members, business partners, and key stakeholders on any learning initiative and recommendation

We are primarily an in-office environment and therefore, you will be expected to work from the Bengaluru office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• BS degree or equivalent practical experience
• Minimum 5 years experience of technical training and/or content development experience in a storage and/or networking topics
• Ability to successfully train non-English speaking participants with the help of a translator as needed
• Proficiency with Linux OS and CLI
• Knowledge of hardware and hardware configuration
• Technical understanding of foundational technologies like fibre channel, iSCSI, networking etc.
• Experience or working knowledge of technologies such operating systems (Solaris, Linux, Windows, VMware), LANs & WANs, and storage area networks is a strong plus
• Knowledge of SSD and Flash SAN/NAS storage is a strong plus
• Expert presentation and facilitation skills including white-boarding and utilizing various facilitation techniques to engage learners
• Experience with delivering webinars and virtual instructor-led trainings
• Content development skills
• Experience architecting lab scenarios 
• Previous experience working in a technical support and/or customer support organization is a strong plus
• Ability to work independently, but also able to collaborate with others with a positive attitude
• Entrepreneurial attitude and desire to try new methods, tools, and processes to improve learning experiences
• Significant experience working where customer satisfaction is paramount in a service delivery care environment
• Japanese speaking preferred/plus

  #LI-ONSITE

Job Title: Staff Engineer - Embedded System Engineer

Department: Device

Experience: 6 to 12 Years

About Netradyne:

Netradyne provides AI-powered technologies for fleet management and safer roads. An award-winning industry leader in fleet safety and video telematics solutions, Netradyne empowers thousands of commercial fleet customers across North America, Europe, and Asia to enhance their driver performance, reduce risk, and optimize operations.

Netradyne sets the standard among transportation technology companies for enhancing and sustaining road safety, with an industry-leading 25+ billion miles vision-analyzed for risk and an industry-first driver scoring system that reinforces safe behaviors. Founded in 2015, Netradyne is headquartered in San Diego with offices in San Francisco, Nashville, the UK and Bangalore.

For more details visit: www.netradyne.com

Role Overview

We are looking for an experienced Embedded System Software Engineer to design, develop, and optimize software solutions for embedded platforms. The ideal candidate will have strong expertise in Linux-based systems, device drivers, and middleware, and will contribute to building innovative, high-performance embedded and IoT products.

Essential Skills

• Linux, Device Drivers, Middleware
• Ability to develop software in C, C++
• Good understanding of processors, IPC, multithreading applications, memory management,
• Working with device peripherals like sensors, BT, Wi-Fi, camera, multimedia frameworks,
• Debugging and memory profiling
• Hands on experience on design and implementation of software modules on embedded systems
• Good oral and written skills
• Rapidly adapt to a challenging work environment, Team spirit and good communication skills

Other Skills

• Good to have python OR Shell scripting
• Understanding of eMMC/SD card drivers and storage mechanism
• In-depth understanding of OS
• Exposure to IoT system

Expectations

• Individual in this position should have a zeal to learn and ability to come up with innovative solutions for our latest cutting-edge embedded vision platforms.
• Candidate should have experience on design and implementing solutions for embedded systems. 

QUALIFICATION: -

• BE/ME Or BTECH/MTECH in a related field

Equal Opportunity Employer Statement: Netradyne is an equal opportunity employer and are committed to creating an inclusive environment for all employees.

Additional Information: This position is based out in HM Tech Park, Whitefield Bangalore.​

Follow us on LinkedIn: For more information on our work culture, follow us on Netradyne: My Company | LinkedIn​