1. Distribution:

• Output clients’ copy in timely fashion.
• Ensure accurate distribution to correct circuit at specified time.
• Ensure that all information uploaded to PR Newswire website is uploaded with correct media asset(s), relevant industry, subject and geography coding.

2. Editorial:

• Proofread and format press releases written by our clients for delivery to the media.
• You will not be writing pieces from scratch, but you will need a strong grasp of syntax, punctuation, and the English language in general to be a success at this job.
• Razor-sharp attention to detail will be a prerequisite, as you edit, format, and handle various client requests, and other news content (e.g., photos, video).
• Ensure accuracy, attribution and acceptability of clients’ copy.
• Ensure regulatory headline and content accuracy of clients’ copy

• Promote a client-focused culture at all times.
• Instigate initiatives and processes to build, develop and maintain excellent business relationships.
• Understand clients’ needs and objectives.
• Maintain an excellent knowledge of all PR Newswire products and services.
• Provide editorial advice to maximise potential ‘pick-up’ of press release copy.
• Maintain and develop relations with internal clients to achieve excellent service delivery.
• Accurately records and logs interactions with customers and updates account information and able to retrieve this information to create reports for management.

• Ensure all jobs are prioritised, distributed and fulfilled correctly.
• Quickly learns the functions of the support tools and systems to process customers’ requests.
• Ensure all jobs and related correspondence/activities are accurately logged in the workflow management system.
• Focus on quality standards and timelines to achieve team targets and objectives, and to maintain high visibility for the team within the company.
• Maintain company websites ensuring incoming service feeds are accurately mapped.

• Minimum 2-3 years of experience in Content Editing and Customer Support
• Outstanding written and verbal English communication and grammar skills
• The flexibility to work on holidays, weekends and shifts especially during Peak seasons.
• Ability to closely follow all policies and procedures.
• Excellent organisation and time-management skills with a high attention to detail
• A customer-centric mindset with a passion to help and provide a good service
• An eye for the detail, proactive and enjoy being involved in multiple tasks at the same time.
• The ability to effectively communicate with internal/external stakeholders.
• Problem solver
• Good analytic skill

Technical Responsibilities:

• Design, implement, and maintain network infrastructure across cloud and on-premises environments
• Implement and maintain routing architectures including BGP, OSPF, route policies, and peering strategies
• Implement and manage hybrid networking including VPNs, Direct Connect, and inter-region routing
• Manage and configure Cisco networking hardware
• Develop network automation using Infrastructure-as-Code tools (Terraform, Ansible)
• Implement network security controls including segmentation, firewall policies, and access management
• Participate in capacity planning, performance optimization, and traffic analysis
• Participate in incident response and root cause analysis for network-related outages
• Manage ISP connectivity including transit providers, private circuits, and carrier relationships

Job Summary: The Payroll and HR Administrator is responsible for processing payroll for employees, maintaining accurate payroll records, and ensuring compliance with relevant laws and regulations. This role requires strong attention to detail, confidentiality, and knowledge of payroll systems.

Key Responsibilities

• Process monthly payroll for employees
• To work closely with Payroll vendors, Finance team and to provide general HR support.
• Support business goals and create a positive and dynamic environment.
• Effectively work with business to drive and maintain a proactive audit that facilitates smooth Payroll and maintaining records in a timely manner.
• With expertise in the areas of Payroll and Admin activities, this role encompasses a broader spectrum of activities related to calculation, distribution of employee salaries, handling employee queries and conduct Induction/Exit Interviews.
• Accurate and timely payroll processing is crucial for maintaining employee satisfaction and compliance with legal regulations (as per labor laws).
• Handling employee concerns and fostering a culture that aligns with the organization's values.
• Ensure compliance with local, state, and central payroll laws and regulations
• Note Payroll inputs, Handle PF queries, conduct Induction and Exit interviews.
• Coordination with Payroll vendor, Employee Benefits and PF Team.
• Manage end-to-end Payroll process and PF related activities.
• Ensures maintenance of tools and systems related to Payroll.
• Support team with the overall administration activities as/when required.
• Participates as team member on the HR initiatives.
• Performs other duties as required.
• Handle payroll-related inquiries from employees
• Reconcile payroll accounts and resolve discrepancies
• Coordinate with HR and finance departments
• Submit payroll reports and filings to relevant authorities
• Manage year-end processes (e.g., tax forms, reports)

Skills and Qualifications

• Proven experience in payroll administration or a similar role
• Strong understanding of labor laws and tax regulations
• High level of accuracy and attention to detail
• Strong numerical and analytical skills
• Excellent organizational and time management skills
• Confidentiality and integrity when handling sensitive information
• Proficiency in Microsoft Excel and other office tools

Education and Experience

• Minimum – Degree in any field with relevant experience
• 3+ years of relevant experience