Technical Support Jobs in Austin.
All active Technical Support roles based in Austin.
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Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
The Commerce and Performance Partnerships team sits within Roku's Global Ad Platform Partnerships and Business Development organization. The team is responsible for driving the next generation of commerce and performance-based advertising solutions on the largest screen in the home. We partner with Roku ad product and ad sales, as well as brands, agencies, and ad tech platforms to unlock new revenue streams through commerce-enabled campaigns, shoppable formats, and measurable business outcomes.
About the Role
We are seeking an experienced Senior Partnerships and Business Development leader to execute strategic commerce and API partnerships and revenue growth initiatives. In this role, you will be the catalyst for expanding Roku's footprint in performance marketing, building relationships with key Commerce and Retail Media partners, fostering relationships with agencies, and API technology partners who are looking to drive measurable ROI and commerce outcomes through CTV advertising. You will identify, structure, and execute strategic partnerships that advance Roku's position as the leading performance and commerce advertising platform for streaming TV.
For TX Only - The estimated annual salary for this position is between $315,900-350,000 annually.
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.
This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What You'll Be Doing
Partnership Development & Revenue Growth
- Identify, develop, and manage strategic partnerships with Commerce, Retail Media networks, API platforms, and ecosystem providers
- Drive incremental revenue through deals focused on commerce and performance monetization via APIs, reselling, data procurement, and shoppable activities.
- Build and maintain executive-level relationships with key decision-makers at retailers, commerce networks, and ecosystem partners.
- Own quarterly and annual revenue for the Commerce & Performance Partnerships team
Strategic Initiatives & Business Building
- Structure innovative partnership models that leverage Roku's unique data, measurement, and commerce capabilities to deliver performance outcomes
- Develop business cases, financial frameworks, and ROI models for new commerce and performance advertising solutions
- Collaborate with Product, Sales, and Revenue Operations teams to bring new performance products and features to market
- Evangelize Roku's commerce and performance advertising capabilities through thought leadership, presentations, and industry events
Cross-Functional Collaboration
- Partner with Product, Engineering, Partnership Solutions, and Data Science teams to define product requirements based on partner and market opportunities
- Work closely with Legal and Finance to structure complex partnership agreements
- Provide market feedback to inform product roadmap and go-to-market strategies
We're Excited If You Have
Required Qualifications
- 10+ years of experience in business development, partnerships, or sales within digital advertising, ad tech, or commerce
- Worked with or at Retail Media Networks, Programmatic, and Commerce platforms,
- Experience with API, social networks, and measurement platforms
- Proven track record of driving multi-million dollar revenue partnerships
- Deep understanding of performance advertising, e-commerce, and direct-response marketing principles.
- Strong technical skills (API, cleanrooms, retailer measurement, to guide and consult across product and partner solutions
- Strong analytical skills with ability to interpret data, build financial models, and present insights to executive audiences
- Exceptional communication and presentation skills with experience presenting to C-level executives
- Experience managing complex negotiations and structuring win-win partnership agreements
Preferred Qualifications
- Experience in CTV/OTT advertising or streaming platforms
- Knowledge of attribution methodologies, measurement frameworks, and privacy-compliant data strategies
- Understanding of ROAS, CPA, LTV, and other performance marketing KPIs
#LI-OR1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising — triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.
About the Role
We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.
What You'll Be Doing
- Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
- Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
- Own the end-to-end incident management process — from initial triage through escalation, stakeholder communication, resolution, and post-mortem
- Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
- Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
- Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
- Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
- Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
- Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
- Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
- Define and maintain escalation paths, runbooks, and operational documentation for the team
What We're Looking For
- 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
- 2+ years of leading technical teams, including geographically distributed or contractor-based teams
- Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
- Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
- Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
- Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
- Strong understanding of CDN architecture and capacity planning in a video streaming context
- Ability to translate technical issues into clear business impact for non-technical stakeholders
- Track record of building or improving automation to reduce manual operational overhead
- Excellent communication and prioritization skills in a fast-paced, always-on environment
- Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
- Bachelor's degree or equivalent work experience
- Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.
#LI-AN1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising — triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.
About the Role
We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.
For Toronto, Canada Only - The estimated annual salary for this position is between $113,000 CAD - $146,000 CAD annually.
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What You'll Be Doing
- Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
- Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
- Own the end-to-end incident management process — from initial triage through escalation, stakeholder communication, resolution, and post-mortem
- Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
- Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
- Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
- Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
- Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
- Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
- Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
- Define and maintain escalation paths, runbooks, and operational documentation for the team
What We're Looking For
- 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
- 2+ years of leading technical teams, including geographically distributed or contractor-based teams
- Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
- Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
- Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
- Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
- Strong understanding of CDN architecture and capacity planning in a video streaming context
- Ability to translate technical issues into clear business impact for non-technical stakeholders
- Track record of building or improving automation to reduce manual operational overhead
- Excellent communication and prioritization skills in a fast-paced, always-on environment
- Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
- Bachelor's degree or equivalent work experience
- Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.
#LI-AN1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising — triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.
About the Role
We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.
For Connecticut Only - The estimated annual salary for this position is between $112,200 - $140,000 annually.
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What You'll Be Doing
- Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
- Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
- Own the end-to-end incident management process — from initial triage through escalation, stakeholder communication, resolution, and post-mortem
- Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
- Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
- Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
- Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
- Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
- Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
- Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
- Define and maintain escalation paths, runbooks, and operational documentation for the team
What We're Looking For
- 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
- 2+ years of leading technical teams, including geographically distributed or contractor-based teams
- Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
- Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
- Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
- Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
- Strong understanding of CDN architecture and capacity planning in a video streaming context
- Ability to translate technical issues into clear business impact for non-technical stakeholders
- Track record of building or improving automation to reduce manual operational overhead
- Excellent communication and prioritization skills in a fast-paced, always-on environment
- Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
- Bachelor's degree or equivalent work experience
- Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.
#LI-AN1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
Roku is seeking an Ad Operations Associate to join our growing Marketing Ad Ops team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance with standard processes and quality assurance practices. This position is highly cross-functional and will use many innovative approaches to drive viewer engagement with The Roku Channel and to expand our Roku footprint internationally.
This individual will work well in a fast-paced environment and be a natural self-starter. The ideal candidate isn’t a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs.
This position works closely with the US-based Marketing team in Austin, TX, and the newly formed international marketing team in Mexico City. This position reports to the Manager of Marketing Ad Ops. This role is based in our Austin, TX office.
What you'll be doing
- Use 3rd party tools to ensure creatives running in our ad servers follow our ad specifications
- Monitor and schedule campaigns, making any necessary optimizations to placements, tags, creatives, and/or 3rd party technologies to ensure expected delivery
- Accountable for the management and QA of high-profile and time-sensitive campaign launches
- Build and launch custom ad experiences using proprietary toolsets and technical systems
- Effectively act as a liaison between Engineering, Technical Operations, and Marketing teams using clear and consistent communication
- Consults with performance media managers on how to adjust tactics based on marketing goals and performance metrics
- Contribute ideas on how enhancements to our proprietary systems and tools can benefit productivity and effectiveness
- Proactively identify situations in which technical issues need to be escalated and take initiative to do so
We're excited if you have
- 2- 3 years of experience in digital ad operations or QA at a publisher, an ad tech company, an ad agency, or an ad network
- Inquisitive, proactive, and process-oriented person with experience adhering to processes and standards
- Ambitious self-starter who enjoys a good challenge and continuous learning
- Experience in display and video advertising with a premium publisher or agency
- Experience with GAM and digital ad serving tools for video and display
- Expert organization, attention to details and time management skills
- Familiarity with Salesforce
- Understanding of digital advertising campaign management, including strategies, tactics, execution (ad serving and pixels), and reporting
- Ability to analyze, review results, and propose strategies
- Creative problem solver with the ability to work effectively in an emerging technology company
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
Roku is seeking an Ad Operations Associate to join our growing Marketing Ad Ops team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance with standard processes and quality assurance practices. This position is highly cross-functional and will use many innovative approaches to drive viewer engagement with The Roku Channel and to expand our Roku footprint internationally.
This individual will work well in a fast-paced environment and be a natural self-starter. The ideal candidate isn’t a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs.
This position works closely with the US-based Marketing team in Austin, TX, and the newly formed international marketing team in Mexico City. This position reports to the Manager of Marketing Ad Ops. This role is based in our Santa Monica, CA office.
For California Only - The estimated annual salary for this position is between $94,500 - $122,850 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Use 3rd party tools to ensure creatives running in our ad servers follow our ad specifications
- Monitor and schedule campaigns, making any necessary optimizations to placements, tags, creatives, and/or 3rd party technologies to ensure expected delivery
- Accountable for the management and QA of high-profile and time-sensitive campaign launches
- Build and launch custom ad experiences using proprietary toolsets and technical systems
- Effectively act as a liaison between Engineering, Technical Operations, and Marketing teams using clear and consistent communication
- Consults with performance media managers on how to adjust tactics based on marketing goals and performance metrics
- Contribute ideas on how enhancements to our proprietary systems and tools can benefit productivity and effectiveness
- Proactively identify situations in which technical issues need to be escalated and take initiative to do so
We're excited if you have
- 2- 3 years of experience in digital ad operations or QA at a publisher, an ad tech company, an ad agency, or an ad network
- Inquisitive, proactive, and process-oriented person with experience adhering to processes and standards
- Ambitious self-starter who enjoys a good challenge and continuous learning
- Experience in display and video advertising with a premium publisher or agency
- Experience with GAM and digital ad serving tools for video and display
- Expert organization, attention to details and time management skills
- Familiarity with Salesforce
- Understanding of digital advertising campaign management, including strategies, tactics, execution (ad serving and pixels), and reporting
- Ability to analyze, review results, and propose strategies
- Creative problem solver with the ability to work effectively in an emerging technology company
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Role
Roku is seeking a Senior Contracts Negotiator with a passion for technology and innovation to be part of a high-performing and collaborative legal team. Reporting to the Assistant General Counsel, Business & Legal Affairs, you will negotiate complex technology agreements that support Roku’s business and technical operations, often addressing topics such as data privacy, information security, intellectual property, and emerging technologies, including AI.
This position is a hybrid role, Monday – Thursday in office with the option to work from home on Friday. This position based in either Boston, MA, San Jose, CA or Austin, TX.
The estimated annual salary for this position is between $144,500 – $170,000 base salary. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
This role is ideal for someone with expertise in negotiating and closing commercial transactions, who excels at navigating complex contract issues, takes pride in partnering with business stakeholders to close strategic, high-impact deals and thrives in a fast-paced, collaborative environment.
What You Will Be Doing
- Negotiate, draft and close commercial agreements, including cloud services agreements, SaaS, artificial intelligence solutions, professional services, non-disclosure agreements and data privacy agreements, with a solution-driven mindset.
- Identify and implement improvements to existing templates, playbooks, and CLM tools to develop scalable processes for the contracting process, including the use of AI tools and other technologies
- Collaborate with your Roku legal colleagues to provide guidance to internal business partners on a wide variety of contract-related issues, including data privacy, security, confidentiality and artificial intelligence
- Be proactive, organized, and dependable — you take initiative, communicate early and clearly, and keep internal business partners informed as deals progress.
- Have fun while doing it: work with best-in-class colleagues on some of the most interesting and novel issues arising in the TV streaming industry. Lead with a mindset that embraces innovation, empathy, humor and kindness.
We Are Excited if You Have
- At least 7 years of experience structuring and negotiating commercial technology agreements
- A bachelor’s degree from an accredited college or university
- A proven ability to draft and negotiate agreements using existing templates and playbooks or from scratch
- Strong written and verbal communication skills with proven ability to persuade
- Ability to work both independently and collaboratively in a cross-department and cross-functional role
- Strong Microsoft Office Skills including Word, Outlook, Excel, and PowerPoint
- Experience drafting and negotiating SaaS and cloud services contracts, including data privacy and security terms
- Experience with Ironclad, SharePoint, DocuSign, and Confluence.
- Experience using AI to streamline the contract lifecycle
- A great sense of humor and a customer-service mindset
#LI-FA1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
Roku’s Voice Team aims to develop the best voice system for TV. We enable users to perform tasks hands-free using voice, such as searching for movies or turning on their TV and launching content. Multiple languages are supported, and our technology also enables Roku’s IOT devices to be controlled by voice.
About the Role
The Senior Technical Program Manager (TPM) for Roku Voice will own the planning and execution of complex, cross‑functional programs that deliver high‑quality voice features and infrastructure at scale. You will be the central coordination point across Voice Engineering, UX, PM, Analytics, QA, and external partners, ensuring that priorities are clear, roadmaps are realistic, and launches are smooth.
What you’ll be doing
- Lead end‑to‑end planning and execution of major Roku Voice programs (e.g., new voice capabilities, regional expansions, infrastructure upgrades), from concept through launch and post‑launch iteration
- Own program structure: requirements, milestones, dependencies, risk management, communication plans, and status reporting across engineering, analytics, QA, and partner teams
- Drive alignment on priorities and scope across teams; ensure that upstream and downstream dependencies are understood and managed
- Coordinate with external voice technology partners and internal platform teams, ensuring integration plans, SLAs, and release timelines are well defined and met
- Track progress of builds, engineering changes, and issue closures with urgency and attention to detail
- Establish and continuously improve program management processes and tooling for the Voice org
- Communicate clearly and crisply at all levels of the organization, from engineers to VP+ stakeholders, including regular status, risks, and trade‑offs
- Anticipate and surface risks early; drive mitigation plans and make data‑informed recommendations on resourcing, sequencing, and scope
We're excited if you have
- 5+ years of technical program management, engineering management, or equivalent experience delivering complex software or ML‑driven products
- Demonstrated experience leading cross‑functional programs that span multiple engineering disciplines (e.g., backend services, ML, data, or platform teams)
- Strong familiarity with at least one of: machine learning, speech/ASR, NLU/NLP, or large‑scale data/experimentation. You do not need to be an ML engineer, but you must be comfortable engaging deeply with technical details
- Proven track record of driving programs from inception to launch, including requirements definition, roadmap planning, risk management, and post‑launch iteration
- Excellent communication and stakeholder management skills; able to drive clarity and decisions among senior leaders and distributed teams
- Hands‑on experience with modern program management and collaboration tooling, including the use of GenAI
- Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience
Preferred Qualifications
- Experience in consumer devices, streaming, voice assistants, or other user‑facing ML products
- Experience working with geographically distributed teams and external technology partners
#LI-SB5
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
Our number one priority is the safety and security of the workforce and the business. We strategically manage and work tirelessly to mitigate risks to our employees, facilities, events, and productions, providing world-class assistance 24/7/365. We take a systematic approach by thoroughly evaluating our risk exposure, capabilities, and appetite to ensure that optimal decisions are made, and measures proportionate to the level of risk are applied. Finally, we partner and engage authentically across the enterprise by establishing an atmosphere of trust and approachability through competency, integrity, and transparency.
About the role
In this role at Roku, we are seeking a proactive and collaborative professional with strong expertise in environment, health, and safety (EHS). Reporting to the Sr. Manager, Workplace Experience for the Americas, the Manager will be responsible for implementing and maintaining EHS plans and processes that ensure compliance with government regulations and industry standards. This role plays a key part in safeguarding our employees, facilities, and operations. You will oversee the day-to-day management of health and safety programs and provide operational support across global teams to promote a safe and compliant workplace.
This role will be Monday - Thursday in office with the option to work from home on Friday. This role is based in Austin, TX.
The estimated annual salary for this position is between $120,000 - $130,000 base annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you’ll be doing
- Develop, implement, and manage EHS programs and policies that comply with relevant regulations (e.g., country, OSHA, EPA, provincial/state), and company standards across regions they are responsible for.
- Serve as a regional subject matter expert for Americas (or EMEA/APAC) EHS matters, providing guidance to sites and functional teams.
- Lead incident investigations, root cause analysis, and implementation of corrective/preventive actions.
- Devise risk assessments and safety audits templates; track and report metrics to drive continuous improvement.
- Partner with Site Leads, Security Operations, People, Legal, Workplace Experience, and Facilities teams to ensure safe practices are embedded across all work environments (including remote and hybrid settings)
- Monitor and communicate changes in EHS laws and regulations; ensure timely updates to internal protocols.
- Support global EHS initiatives and align programs across regions, ensuring consistency in training, reporting, and compliance systems.
- Lead contractor/vendor safety management processes and support emergency preparedness planning.
- Represent the company in EHS-related interactions with regulatory agencies, industry groups, and third-party auditors.
- Oversee company Ergonomic efforts and initiatives.
- Lead Emergency Response Team program for relevant region.
We’re excited if you have
- Bachelor’s degree in Environmental Health & Safety, Occupational Health, Industrial Hygiene, or related field; Master’s preferred. OR: Minimum 3-5 years of progressive EHS experience, with at least 2 years in a multi-site or regional/global capacity.
- Strong knowledge of North American EHS regulations (OSHA, EPA, WHMIS, CSA standards, etc.)
- Professional certification(s) preferred: CSP, CIH, CHMM, CRSP, or equivalent (including NEBOSH, IOSH).
- Experience in ergonomic risk mitigation.
- Demonstrated ability to influence cross-functional teams and drive program adoption without direct authority.
- Excellent communication, analytical, and organizational skills.
- Comfortable with data analytics tools, safety management systems and virtual collaboration platforms.
- Comfort engaging with technical experts and translating findings into actionable business insights.
- Willingness to be part of local emergency response team
- Willingness to become a certified trainer in First Aid, CPR, and use of AED. Train and certify (or re-certify) ERT members, as needed.
- Ability for occasional travel within region/s
- This role will be based in Austin,TX and will be Monday - Thursday in office.
- Must have experience working within all Americas (US, Canada and Mexico)
#LI-FA1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
The Advanced Development organization pushes beyond product line boundaries to build new things. We think independently of standard shipping cadences and timelines, working on foundational technologies that will impact every Roku device in the future, and on ideas that no one has seen before in their living room.
We are responsible for driving the architecture of Roku OS, which ships worldwide and runs on devices in more than 85 million streaming households. This work can include anything from optimizing common libraries to redesigning the APIs and development environment used by third-party apps running on our platform. We work hard to ensure our software is optimized across a wide range of platforms, and we are super focused on maximizing customer experience.
About the role
In this role, you will be part of the team responsible for driving modular enhancements to the RokuOS architecture and for providing new ways for channel partners to leverage the modernized experience. You will implement new APIs for parts of Roku's system software and use your refactoring expertise to ensure that the APIs' capabilities satisfy all requirements without any privileged workarounds.
We are looking for a forward thinker, one who has endless curiosity, uses AI, and demonstrates a strong bias for action.
What you’ll be doing
- Design and evolve parts of the RokuOS system software that expose fundamental APIs for the Roku platform, used internally/externally for higher-level SDKs
- Demonstrate excellence in C++ development and deliver high-performance, ultra-reliable software
- Work cooperatively and coordinate small teams to deliver new features on time
- Demonstrate impeccable software design skills, make extensive changes to an existing C++ code base that are modular and maintainable
We’re excited if you have
- 8+ years of experience in software development, architecture, and API design
- 2+ years of Linux application development
- Ability to accurately estimate software tasks and work to schedule
- Extensive experience in C++20, gdb, git, and adjacent tooling
- Experience with multi-threaded and multi-process development
- Detail-oriented, analytical, methodical, and self-driven
- Bachelor’s and/or master’s degree in computer science, computer engineering, or related technical discipline
Preferred Qualifications:
- Experience serving as a technical lead throughout the software development lifecycle
- Practical knowledge of application architecture and design patterns
#LI-SB5
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
The Partner Management team’s mission is to guide our content partners to imagine, develop, and publish best in class video apps and experiences. As the primary point of contact for platform, product, and technical topics, we partner closely with content publishers/streaming services, third-party developers, and cross-functional teams within Roku, including Content Distribution, Partner Growth, Partner Initiatives, Payments, Advertising, Product, and Engineering. In addition to facilitating onboarding and managing app launches across the world, we help partners build intuitive experiences that delight customers while ensuring compliance to Roku’s platform and business requirements.
About the Role
The Partner Engagement Associate will act as a key liaison between content partners and Roku. This role requires strong communication, project management, and organizational skills, as well as a solid understanding of product development, technical troubleshooting, and a proactive approach to process improvement.
You will work closely with content partners to optimize app integration and operational efficiency on Roku’s platform, focusing on technical onboarding, troubleshooting, and performance optimization. Internally, you’ll create and maintain knowledge base articles and other resources, while managing cross-functional projects to ensure smooth execution and clear communication with stakeholders. Your ability to navigate internal processes and provide actionable updates will be key to driving success.
This position is based in Austin, TX and will be in office Monday - Thursday with the option to work from home on Friday.
What you'll be doing
- Assist with post-deal relationships and manage day-to-day technical operations for a portfolio of streaming platform partners and vendors (primarily supporting LATAM/EMEA regions).
- Collaborate with external partners, including teams in Product, Engineering, Commerce, and Release Management, as well as internal teams such as Content Distribution, Partner Engineering, Developer Relations, Product, and Partner Growth + Marketing to drive technical engagements, manage partner app onboarding, and support the integration of new platform initiatives and features.
- Create and maintain knowledge base articles and other key materials for the team’s use.
- Guide internal team projects to completion with moderate oversight, keeping stakeholders informed and identifying opportunities for process improvements along the way.
- Develop technical expertise in Roku products and features to address partner inquiries, and collaborate with internal product and technology experts to resolve complex technical challenges and blocking issues.
- Participate in trouble-shooting and investigate root causes for technical quality issues along with engineers and product managers, recommending corrective and preventive actions
- Serve as the on-call escalation point of contact for any tentpole events hosted by Tier 1 partners in the region, with the responsibility of assessing, triaging, and prioritizing incidents quickly to determine severity, impact, while coordinating required cross-functional responses
- Foster a collaborative team environment while delivering an exceptional partner experience, acting as a Roku champion in the market.
We're excited if you have
- Must be fluent in Spanish (Portuguese a plus))
- Bachelor’s degree in Engineering, Business, or a related field is required.
- At least 1 year of experience managing projects, including tasks such as timeline creation, stakeholder engagement, meeting facilitation, and tracking progress/status.
- Familiarity with the software development lifecycle, APIs, and the distinction between front-end and back-end development. Experience with video delivery solutions, payment systems, DRM, and digital ad insertion is a plus.
- Hands-on experience with tools such as JIRA (DevOps), Airtable (Project Management), and Zendesk (Ticketing Solutions) is preferred.
- Clear, concise written and verbal communication, with the ability to tailor messages to different audiences and provide relevant context.
#LI-FA1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
The Roku trust engineering team is a close-knit group of professionals passionate about information security. Our mission is to protect our customers, partners, devices, services, infrastructure, and data. We work collaboratively, sharing insights and expertise to stay ahead of the curve. Join us, and you’ll be part of a dynamic team that thrives on challenges and celebrates victories together.
About the Role
As a Security Engineer on the Trust engineering team, you will support the design, implementation, and management of Roku’s end-to-end security systems and controls that impact a global user base. Key responsibilities will include supporting the development of security controls, managing and maintaining SIEM/SOAR tooling and threat intelligence platforms, conducting technical incident response, managing vulnerability and risk assessments, and mentoring more junior analysts. You will collaborate with teams within Trust engineering and across the wider organization to support, develop, and influence strong security practices and postures.
What you will be doing
- Trust Information Security Operations, supporting the design and implementation of information security systems and frameworks, including threat prevention, detection and mitigation tools
- Manage, maintain and optimize security information and event management (SIEM) platforms and associated security infrastructure
- Detect and respond to information security incidents, investigate security incidents, identify attack vectors, and lead containment/eradication/recovery efforts
- Create detailed incident reports, lead post-incident reviews, document lessons learned, and contribute to compliance reporting
- Threat Hunting & Proactive Measures: Hunt for undetected threats, tune security tools, refine detection rules, and address false positives
- Vulnerability management, analysis, oversee the vulnerability management lifecycle and reporting, support prioritization and advise relevant stakeholders on vulnerability status and postures
- Security controls, identify risks in new and existing projects and environments and support the implementation of necessary security controls to meet business needs
- Support the implementation of security orchestration, automation and response (SOAR) playbooks and procedures in order to improve response times and ensure a consistent approach to incidents
- Provide mentorship and support to more junior analysts, and act as an escalation point for complex issues
- Support in testing and evaluation of security products and solutions
- Support the development and management of the security operations centre (SOC) function as it is built up and developed into the future
- Raise awareness of security policies and best practices across the organization. And continue to contribute to the ongoing development of best practices, procedures and security training across the organization
We are excited if you have
- Strong understanding of SIEM, EDR, cloud security services (e.g., AWS GuardDuty), and various security technologies
- Experience in automation and development of automated playbooks and associated processes in security orchestration, automation and response (SOAR) environments
- Experience in the creation of incident response plans and leading incident response efforts, and post-incident reporting when required
- Threat intelligence, knowledge of tactics, techniques, and procedures (TTPs) utilized by threat actors and how to generate and deploy mitigation strategies
- Vulnerability management, monitoring, reporting and engagement with necessary stakeholders to ensure timely remediation
- Can demonstrate a strong understanding of network security principles and encryption technologies
- Experience with security change management processes and procedures
- Demonstrate experience of risk assessment and advisory capabilities on both internal systems and products/solutions from third-party vendors (SaaS, AI, etc)
- Experience in contributing to the development, implementation and management of security policies and procedures
- Strong knowledge of security frameworks and industry best practices – such as ISO 270001, NIST, PCI-DSS and others
- Strong analytical and problem-solving capabilities
- Demonstrate experience of effective communication and collaborative skills to work across diverse cross-functional teams, including development, IT, Legal, Governance and Risk, etc.
- Demonstrate experience in mentoring and the development of more junior staff members with an engineering and SOC environment
#LI-DH2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Senior Director, Product Management, Video Ad Platform
Share this job
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
We are seeking a Senior Director of Product Management to own the end-to-end vision and evolution of Roku’s home-grown Video Ad Platform. This platform powers programmatic advertising across Roku Media and connects supply, demand, data, and ad decisioning into a unified marketplace.
You will define how inventory is represented and managed across Roku surfaces, how external demand systems connect and transact, and how data and signals flow through the platform to enable measurement and optimization. A core responsibility of this role is ensuring interoperability across the advertising ecosystem while maintaining Roku’s ability to innovate and differentiate through its own technology stack.
This role sits at the center of Roku’s programmatic strategy and is responsible for driving a cohesive platform vision that balances advertiser outcomes, viewer experience, and scalable monetization. This role requires deep expertise in video advertising technology and programmatic marketplace design.
What you'll be doing
End-to-end platform ownership
- Define and drive the multi-year vision for Roku’s Video Ad Platform, spanning supply management, demand connections, ad serving, auction decisioning, and platform data signals.
- Establish platform principles that prioritize extensibility, interoperability, and measurable advertiser outcomes.
- Ensure the platform evolves as a cohesive system rather than a collection of isolated capabilities.
Supply management and publisher media
- Own product strategy for supply management across Roku Media, including inventory governance, eligibility frameworks, packaging, and monetization controls.
- Define how supply enters and is represented within Roku Exchange and related marketplace surfaces.
- Partner with publisher media teams to align platform capabilities with content-level monetization strategies.
Demand connections and ecosystem interoperability
- Define how DSPs, SSPs, ad servers, and measurement partners integrate with Roku’s marketplace.
- Drive scalable integration patterns using industry standards while maintaining platform flexibility and differentiation.
- Own strategy for marketplace connectivity, including open exchange, private marketplace, and programmatic guaranteed frameworks.
Data, signals, and optimization
- Define how identity, contextual signals, and measurement inputs flow through the platform to support optimization and decisioning.
- Establish platform standards for signal quality, governance, and interoperability.
- Partner with engineering and data science to enable scalable optimization frameworks driven by platform data.
Organizational leadership
- Lead and develop a team of senior product managers across core platform domains.
- Set operating frameworks for prioritization, product strategy, and execution consistency.
- Align cross-functional partners across engineering, revenue, operations, privacy, and partnerships.
Executive collaboration and communication
- Translate technical platform strategy into clear business outcomes for executive stakeholders.
- Partner with revenue and go-to-market teams to align platform capabilities with advertiser needs and market trends.
- Communicate tradeoffs and long-term platform direction clearly across the organization.
What you need to know
Video ad serving and delivery
- Deep understanding of video ad serving systems, including client-side and server-side ad insertion (CSAI and SSAI).
- Experience with ad decisioning, pod management, fill optimization, and latency tradeoffs in streaming environments.
- Familiarity with VAST standards, wrappers, and video ad render behavior.
Publisher media and supply-side systems
- Experience operating or building publisher-side advertising platforms or supply-side marketplaces.
- Understanding of inventory governance, eligibility rules, and monetization controls.
- Knowledge of how content structure and advertising break design impact monetization outcomes.
Programmatic and marketplace mechanics
- Strong understanding of programmatic advertising workflows, including open exchange, private marketplace, and programmatic guaranteed models.
- Experience with auction mechanics, bid selection logic, and marketplace transparency concepts.
- Ability to translate advertiser and buyer needs into platform capabilities.
oRTB and ecosystem interoperability
- Deep familiarity with oRTB standards and bid request and response design.
- Experience building or evolving API driven integrations across DSPs, SSPs, ad servers, and measurement partners.
- Ability to balance interoperability with platform-level differentiation.
Data, signals, and optimization
- Understanding of identity, contextual signals, and measurement data used in programmatic decisioning.
- Experience applying data signals to platform-level optimization or selection logic.
- Familiarity with privacy and policy considerations related to advertising data flows.
We're excited if you have
- 10+ years of product management experience with significant ownership in video advertising or programmatic ad technology platforms.
- Experience owning end-to-end programmatic video platforms, including supply, demand, ad serving, and auction decisioning.
- Demonstrated success leading senior product managers and driving execution across large cross-functional organizations.
- Strong technical fluency with real-time systems, APIs, and large-scale platform architectures.
- Proven ability to define long-term platform vision for internally built advertising technology systems.
- Excellent communication skills with the ability to influence technical and executive audiences.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
At Roku, as a Senior Data Scientists you will leverage Big Data to generate insights that fuel Roku’s most significant business decisions. As a Senior Data Scientist, you will also use a combination of technical skills, business intuition, and analytical thinking to partner with business leaders and provide actionable recommendations. Senior Data Scientists at Roku are thought partners to executive business leaders, so communication and presentation are enormously important. Senior Data Scientists do not take direction from business owners and execute ad-hoc questions. You will proactively identify the areas of the data and business that require attention and formulate analyses, insights, and recommendations based on an excellent command of the needs. The Senior Data Scientist role at Roku is a perfect fit for anyone who wants to continue to evolve business domain expertise alongside technical and analytical development.
About the role
Roku is looking for a Sr. Data scientist to join the Core Analytics team supporting the Operations team. As a Sr. Data Scientist, you will bring strong technical experience retrieving, manipulating, analyzing, and visualizing data. Just as importantly, you will bring excellent communication skills, proven collaboration track record, and business acumen.
The ideal candidate will have endless curiosity and can pair a global mindset with locally relevant execution. You should be a gritty problem solver and self-starter who can help drive initiatives with internal stakeholders. The successful candidate will display a balance of hard and soft skills, including the ability to respond quickly to changing business needs.
This role is hybrid and located in Austin, TX. Employees are expected to report to the office Monday - Thursday.
What you’ll be doing:
- Develop and maintain dashboards, reports, and data visualizations to monitor key metrics for operational and systems health
- Analyze structured and unstructured data and communicate insights to help stakeholders solve business problems, identify trends and make data-driven decisions.
- Develop data visualizations that illustrate complex platform phenomena using Looker, Tableau etc.
- Develop necessary data pipelines to power automation, validation and reporting.
- Use creativity to find proxies where verbatim data or measurement is unavailable
- Collaborate with stakeholders to align data science initiatives with organizational goals and strategy design and execute AB tests
- Stay updated with the latest trends and technologies in data science to drive innovation
We’re excited if you have:
- 5+ years of relevant experience in data analytics, data science or business intelligence role. Previous experience in Logistics, operations, product analytics is preferred.
- Excellent command of SQL and experience working with Big Data
- Experience coding in Python or R.
- Hands-on experience with data visualization platform like Tableau, Looker, or similar
- Statistics knowledge: A/B testing, statistical inference, interpretation of data
- Have a bias towards action in resolving issues and operate in a high-energy, fast-paced environment
- Self-driven, highly motivated, and independent minded individual who has a natural curiosity for understanding operations via data.
- Strong communication skills. Composes and communicates materials and information that is clear, concise, and appropriate to the intended audience.
- Excellent investigative skills with a passion for finding the root cause of an issue.
- The ability to work independently and across multiple time zones
- Ownership mindset, you own end to end lifecycle of a product starting from ideation, rollout to post-launch performance tracking
- Academic background in math, physics, computer science, economics
#LI-CU1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to the configuration, data management, and testing of an enterprise-grade recruiting system in a fast-paced, high-volume hiring environment.
Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.
For Massachusetts Only - The estimated annual salary for this position is between $132,600 - $191,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
- Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
- Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
- Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
- Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
- Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
- Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
- Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
- Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
- Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
- Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
- Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.
We're excited if you have
- 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
- Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
- Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
- Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
- Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
- Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
- Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
- Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
- Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
- Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to enterprise-grade recruiting system configuration, data management, and testing in a fast-paced, high-volume hiring environment.
Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.
What you'll be doing
- Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
- Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
- Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
- Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
- Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
- Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
- Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
- Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
- Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
- Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
- Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
- Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.
We're excited if you have
- 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
- Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
- Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
- Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
- Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
- Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
- Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
- Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
- Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
- Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to the configuration, data management, and testing of an enterprise-grade recruiting system in a fast-paced, high-volume hiring environment.
Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.
For New York Only - The estimated annual salary for this position is between $132,600 - $191,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
- Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
- Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
- Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
- Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
- Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
- Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
- Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
- Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
- Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
- Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
- Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.
We're excited if you have
- 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
- Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
- Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
- Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
- Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
- Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
- Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
- Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
- Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
- Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to the configuration, data management, and testing of an enterprise-grade recruiting system in a fast-paced, high-volume hiring environment.
Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.
For California Only - The estimated annual salary for this position is between $132,600 - $191,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
- Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
- Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
- Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
- Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
- Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
- Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
- Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
- Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
- Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
- Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
- Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.
We're excited if you have
- 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
- Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
- Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
- Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
- Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
- Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
- Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
- Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
- Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
- Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to the configuration, data management, and testing of an enterprise-grade recruiting system in a fast-paced, high-volume hiring environment.
Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.
For California Only - The estimated annual salary for this position is between $132,600 - $191,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
- Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
- Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
- Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
- Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
- Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
- Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
- Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
- Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
- Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
- Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
- Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.
We're excited if you have
- 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
- Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
- Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
- Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
- Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
- Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
- Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
- Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
- Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
- Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
The Advertising Performance group focuses on performance for all participants in the Advertising ecosystem - Advertisers, Publishers, and Roku. The systems and solutions span multiple disciplines and technologies to perform real-time multi-objective optimization across distributed systems at large scale and with low latency. We use Machine Learning, Reinforcement Learning, AI, Control and Optimization Systems, and Auction Dynamics to solve a large set of complex problems. At the core of this is our Machine Learning and Inference Platform that powers the entire landscape.
About the role
In this role, you will architect, design, and lead the development of a SOTA Inference platform that can handle Advertising-level low latencies, scale, throughput, and availability with optimizations that span across hardware, software, and models. We’re looking for a strong technical leader with deep experience in ML serving, high-performance computing, and industry standard frameworks - someone excited to mentor engineers, innovate at scale, and shape the future of machine learning at Roku.
What you’ll be doing
- Lead the design and development of a SOTA Inference platform
- Oversee the development of monitoring, observability, and other tooling to ensure system and model performance, reliability, and scalability of online inference services
- Identify and resolve system inefficiencies, performance bottlenecks, and reliability issues, ensuring optimized end-to-end performance
- Stay at the forefront of advancements in inference frameworks, ML hardware acceleration, and distributed systems, and incorporate innovations where and when they are impactful
We’re excited if you have
- M.S. or above in CS, ECE, or a related field
- 10+ years of experience in developing and deploying large-scale, distributed systems, with at least 5 years in a leadership or technical lead role
- Strong programming skills in high-performance languages
- Deep understanding of inference frameworks and ML system deployment
- Proven experience optimizing performance for large-scale machine learning systems, including a deep knowledge of SOTA model optimizations, hardware-software co-design, GPU acceleration, and HPC techniques
- Excellent communication and collaboration skills
- Experience leading teams working on high-throughput, low-latency ML serving systems
- Experience collaborating with and leading global, cross-functional teams
- Contributions to open-source ML or systems projects
#LI-DH2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
The Roku TV team is looking for a Product Partnerships Manager to work closely with Roku’s global OS manufacturing partners and various internal groups to bring new Roku TV products to market and measure key operational areas. We never lose sight of the critical path and can inspire others to follow it. Fostering collaboration is a core component, as we believe a great team can do anything.
About the role
As the Product Partnerships Manager, you will help identify, define, and communicate technical requirements and product features to internal and external stakeholders. The relationships you develop with our partners will empower you to articulate their perspective on product features and create common understanding and alignment. You will be required to author feature guides and product briefs, enabling the team to efficiently and effectively develop and qualify new Roku products. The insights you gather and develop by working cross-functionally within Roku and with our partners will help inform Roku’s product and feature roadmaps and strengthen our competitive advantage.
What you’ll be doing
- Own the product and technical relationship with global OEM partners working on Roku TV and Smart Projectors
- Coordinate with business development, marketing, and engineering teams to cultivate and bolster successful product partnerships
- Work with the factory partners to establish short-term and multi-year product roadmaps and gather and develop insights that will help strengthen Roku’s competitive advantage
- Understand and analyze partners’ requirements and translate them to product requirement documents and feature guides
- Author Product Briefs and Feature Guides for new products and key features, and track these initiatives to successful completion
- Work with Roku Engineering to define technology and tools roadmaps that drive innovation and maintain product differentiation
- Advocate for product issues on behalf of the partners within Roku and influence internal teams to resolve the issues in a timely manner
- Develop and enhance relationships with key internal stakeholders, understand the business, and navigate within the organization to drive initiatives effectively
- Use data analytics to monitor product health, product engagement, and drive business decisions
We’re excited if you have
- 5+ years in a Product or Engineering role in the consumer electronics domain
- Bachelor’s degree in Engineering, Business, or related discipline required
- Possess a pragmatic, strategic approach to problem-solving and can foster that trait in your team
- You know how to build trust and deliver on your objectives, working across independent teams with independent priorities
- Have strong product and business intuition
- You make decisions with data, but know how to proceed when none is available
- Experience operating across multiple workstreams (hardware and/or software) to deliver successful products
- Experience with partner management and negotiation
- Experience working with cross-functional teams across product, engineering, operations, and finance
- Knowledge of the TV industry (core technology, retail strategy, regulatory/certification requirements) a plus
- Ability to communicate effectively, both written and verbally
#LI-DH2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
The Roku TV & Licensing team is looking for a Senior Business Development Manager with a deep understanding and experience in the TV industry to work closely with our Roku TV partners (factories, brand licensees, OEM/ODM) and Roku's cross-functional teams to analyze and make recommendations for engagement with new partners to integrate Roku's Operating System. This person will support the Roku TV teams by helping to manage new and ongoing programs at these partners.
About the Role
We are looking for a motivated individual to utilize your experience & skillset to understand and present the Roku OS and reference designs to key partners to drive adoption. Your partner management experience will help you identify and communicate program and business requirements to partners and field product features requests back into Roku. In this role you will be required to review and contribute to global business planning and product requirement documents which align & support Roku initiatives and our partners’ goals, objectives and timelines.
The work we do can be challenging but impactful and that's why we enjoy it so much. The ideal candidate isn't a bystander. They are curious and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs, knowing that their own success comes when the company and larger team succeeds.
What you'll be doing
- Manage business relationships with partners that are located throughout the Americas including Central America and Brazil
- Facilitate discussions between Roku's teams and current and potential new partners & factories
- Work with partners to establish short term programs and long-term relationships to embed Roku's OS in their products
- Collect, analyze and present the partner's requirements to Roku's cross functional teams and work to create legal agreements
- Coordinate with Roku's cross functional teams on new partnership engagements
- Support program kick-off meetings and development efforts with partners & factories
- Work with factories to ensure programs are running as planned
- Work with partners on timely reporting and tracking of products with the Roku OS embedded
- Organize and lead quarterly business and technical reviews
- Advocate product issues on behalf of the partners within Roku and influence internal teams to resolve the issues in a timely manner
- Conduct market & product research to determine industry requirements & opportunities
- Research, analyze and report current market conditions for strategic consideration
- Provide industry analysis. Identify competitive threats and create actionable reporting
We're excited if you have
- Bachelor's degree in Business, Engineering or related discipline required
- Business development &/or partner management background with clear understanding of Consumer Electronics (CE) products and industry experience focused on TV, Audio, streaming devices
- Understand Operating Systems, SW architecture and HW reference designs
- Excellent knowledge of TV and Audio industry and supporting technologies
- Outstanding partner management skills, leveraging your strong business acumen and technical background
- Experience working with ODM/OEMs and using data analytics & reporting to drive business decisions
- 10+ years working with CE partners, focused on Latin American markets
- Excellent verbal, presentation, and written communication skills in English required
- Fluency in Spanish & Portuguese preferred
- Ability and willingness to travel as needed
#LI-DH2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
Roku is seeking a Senior Program Manager to lead a complex, multi‑phase Workday ATS (Applicant Tracking System) transformation spanning Workforce Planning, Recruiting, and Onboarding. This is a highly visible role operating at the intersection of People, Talent Acquisition (TA), Enterprise Applications, and executive leadership.
This program involves significant change management, cross‑functional alignment, and integration across multiple systems and teams. The ideal candidate brings strong executive presence, high emotional intelligence (EQ), and the ability to navigate resistance while driving clarity, alignment, and delivery. This role partners closely with People, TA, Engineering, Finance, and an external implementation partner to deliver a scalable, end‑to‑end hiring platform.
Following a successful launch, this role is expected to scale to additional programs across the People and Pay domain and, potentially, to other enterprise initiatives.
What you'll be doing
- Own end‑to‑end program leadership for a multi‑phase Workday ATS transformation, from planning through stabilization and optimization
- Drive alignment across Workforce Planning, Recruiting, and Onboarding to deliver a cohesive end‑state experience
- Partner closely with People and TA leadership to navigate change, surface concerns, and build trust and momentum
- Lead cross‑functional teams across HR, TA, Enterprise Applications, Engineering, Finance, and external implementation partners
- Establish and manage program governance, including milestones, dependencies, risks, issues, and executive reporting
- Proactively identify risks and obstacles; drive decisions and resolution through structured problem‑solving and influence
- Translate complex functional and technical concepts into clear, executive‑ready communications
- Ensure integration readiness across upstream and downstream systems and processes
- Drive disciplined change management, adoption planning, and readiness across impacted teams
- Serve as a trusted advisor to senior leaders, bringing clarity, options, and recommendations
We're excited if you have
- 10+ years of experience leading large‑scale, cross‑functional programs, ideally in HR, People Systems, or Enterprise Applications
- Hands‑on experience with Workday Recruiting / ATS transformations or similarly complex HR technology programs
- Working knowledge of end‑to‑end hiring processes, including workforce planning, recruiting, and onboarding
- Strong understanding of how functional processes connect to technical architectures and integrations
- Demonstrated success leading programs in environments with change resistance or competing priorities
- Exceptional communication skills, with the ability to influence at the executive level
- High emotional intelligence and strong stakeholder management skills
- Proven ability to manage external implementation partners and internal delivery teams
- Experience establishing governance, metrics, and executive‑level reporting for complex programs
- Comfortable operating with ambiguity and driving structure where none exists
- Nice to have:
- Experience scaling program management practices across multiple initiatives
- Background in People, Payroll, or broader HCM domains
- Experience in media, technology, or high‑growth environments
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
Roku’s leadership in streaming depends on delivering exceptional devices that combine the right hardware platforms with Roku OS to create simple, reliable, and delightful experiences. Roku is the #1 TV streaming platform in North America, and we’ve set our sights on powering every television in the world. Roku pioneered streaming to the TV.
Our mission is to change the face of television and streaming media watching around the world. This role is tasked with leveraging hardware and software to create a unique viewing experience, one that turns users into raving fans.
You will report directly to the Vice President of Software Engineering and serve as a key technical contributor for Roku’s device platform strategy, with a strong focus on high-quality software solutions.
We are looking for a highly skilled Lead Systems Software Architect who leads complex implementations for Roku TVs and streaming devices, grounded in a deep understanding of multimedia system design (video/audio pipelines, SoCs, memory, power, thermals). You will design, implement, debug, and optimize the software platform that spans the full system, ensuring it is performant, secure, and scalable across SKUs and generations. You will collaborate with ODM partners, chipset vendors, and internal software/hardware teams to drive products from concept to mass production.
The work we do can be challenging, but that’s why we enjoy it so much. The ideal candidate isn’t a bystander. They are curious and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs, knowing that their own success comes when the team succeeds.
For California Only - The estimated annual salary for this position is between $350,000 - $510,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off."
What you’ll be doing
Software development & platform ownership
- Own complex features or subsystems end-to-end, from design and implementation through bring-up, validation, and production support.
- Translate product and business goals into concrete designs, tasks, and implementation plans.
- Design, implement, and maintain core platform software for Roku device programs and platforms, with a strong focus on code quality, robustness, and long-term maintainability.
- Contribute to and influence hardware–software partitioning, platform APIs, and integration patterns to enable feature teams to build reliably on the device platform.
- Drive and model best practices for coding standards, code reviews, testing strategies, and CI/CD for platform software.
Multimedia & system-level engineering
- Implement and optimize video/audio pipelines, codecs, and rendering paths to deliver high-quality playback, low latency, and smooth UI/UX for streaming applications.
- Contribute to end-to-end multimedia system design for TVs and streaming devices, ensuring solutions scale across SKUs and generations.
- Define and help maintain benchmarks and test scenarios for media, graphics, and system behavior that map directly to Roku use cases.
- Implement and maintain secure boot, DRM integrations, and standards-compliant content protection features in collaboration with security experts.
Systems-aware implementation integrating hardware-software
- Lead the product evaluation and enablement of candidate SoCs and companion chipsets, partnering with SoC vendors on performance, power, cost, and ecosystem maturity.
- Implement and maintain drivers, HALs, and low-level services that expose the right hardware capabilities (media, graphics, connectivity, security) to Roku OS.
- Drive early bring-up and debug of new SoCs and boards from a software perspective (boot chain, device drivers, board support packages, diagnostics).
- Anticipate system-level failure modes (thermal, power, component tolerances, resource exhaustion) and implement software mitigations (throttling, graceful degradation, watchdogs, telemetry hooks).
Performance engineering in constrained environments
- Define and enforce memory, CPU/GPU/NPU, and storage budgets across SKUs, working closely with feature teams.
- Use profiling tools, tracing, and telemetry to diagnose and fix performance bottlenecks across the stack (kernel, drivers, middleware, apps).
- Implement optimizations to improve boot time, UI performance, streaming quality, and app responsiveness while staying within platform constraints.
Quality, diagnostics, and observability
- Partner with NPI, test, and manufacturing engineering to design and implement system-level validation strategies, test automation, and regression suites for your components.
- Implement and refine diagnostics, logging, and telemetry that make field issues diagnosable and fixable at scale, including the platform hooks needed for AI-assisted troubleshooting.
- Ensure the robustness and reliability of low-level software in production configurations, including robust error handling, recovery strategies, and safe update mechanisms.
Cross-functional collaboration & technical leadership
- Collaborate with OS, media, graphics, connectivity, security, and cloud/service teams to integrate platform features that meet product requirements.
- Provide technical mentorship to other software engineers, especially around debugging complex system issues, performance tuning, and best practices for systems-level code.
- Work closely with engineering leads to review designs, surface trade-offs, and de-risk implementations before they reach production.
- Partner with SoC vendors and OEM/ODM partners from design through mass production, ensuring software deliverables, validation, and readiness meet Roku’s standards
AI and system-level intelligence
- Implement components in system-level AI/ML flows where AI is in the loop (e.g., quality monitoring, recommendations, anomaly detection, test selection).
- Specify and implement platform APIs and telemetry that enable AI tools to be effective across the device stack (logs, traces, metrics, events).
We’re excited if you have
Education & experience
- BS/MS in Computer Science, Computer Engineering, Electrical Engineering, or related field.
- 15+ years of industry experience in embedded systems-level software development, with a strong emphasis on hands-on software development for multimedia products.
- Proven track record building and shipping AV products (TVs, set-top boxes, streaming devices, consoles, or similar) at scale.
Software development & systems expertise
- Strong experience with embedded Linux or Android-based systems
- Proficiency in one or more systems programming languages such as C/C++ (Rust or similar is a plus), with deep experience in debugging, performance tuning, and maintainable code design.
- Strong familiarity with modern SDLC practices: CI/CD, automated testing, static/dynamic analysis, continuous performance regression monitoring, and observability tooling.
Multimedia & system knowledge
- Deep understanding of ARM-based SoCs, multimedia pipelines, and system constraints (memory bandwidth/latency, storage performance, UI/frame-rate stability, thermal behavior).
- Demonstrated ability to analyze and optimize system-level performance using profiling, tracing, and hardware counters.
- Experience with DRM, content protection, secure boot, and related industry standards for streaming and TV products.
- Experience collaborating with SoC vendors and ODM/OEM partners from design through mass production, especially around platform software deliverables and validation.
AI, accelerators, and low-level platforms
- Experience with NPU/DSP/AI accelerator blocks on embedded SoCs, including maximizing throughput and minimizing latency within real-world device constraints.
- Ability to build or integrate end-to-end flows where AI is in the loop, particularly for diagnostics, performance optimization, or UX improvements.
- Proficient in using AI tools for debugging, code review, test selection, and log analysis, and in implementing the platform hooks (APIs/telemetry) that those tools need.
Hardware & board-level understanding (bonus)
- Solid understanding of board-level design concepts (schematics/layout review, power and thermal design, signal integrity considerations, and interfaces such as I²C, USB, PCIe, and HDMI).
- Comfortable partnering with board design teams to translate software and system needs into board-level requirements and constraints, even though your primary focus is software
How you work
- Strong communication skills with the ability to explain complex software and system trade-offs to both technical and non-technical stakeholders.
- A bias toward data-driven decisions, clear documentation, and repeatable processes.
- Demonstrated ability to lead technically through code and design, influence cross-functional teams, and drive complex platform changes from concept to production.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
Roku’s leadership in streaming depends on delivering exceptional devices that combine the right hardware platforms with Roku OS to create simple, reliable, and delightful experiences. Roku is the #1 TV streaming platform in North America, and we’ve set our sights on powering every television in the world. Roku pioneered streaming to the TV.
Our mission is to change the face of television and streaming media watching around the world. This role is tasked with leveraging hardware and software to create a unique viewing experience, one that turns users into raving fans.
You will report directly to the Vice President of Software Engineering and serve as a key technical contributor for Roku’s device platform strategy, with a strong focus on high-quality software solutions.
We are looking for a highly skilled Lead Systems Software Architect who leads complex implementations for Roku TVs and streaming devices, grounded in a deep understanding of multimedia system design (video/audio pipelines, SoCs, memory, power, thermals). You will design, implement, debug, and optimize the software platform that spans the full system, ensuring it is performant, secure, and scalable across SKUs and generations. You will collaborate with ODM partners, chipset vendors, and internal software/hardware teams to drive products from concept to mass production.
The work we do can be challenging, but that’s why we enjoy it so much. The ideal candidate isn’t a bystander. They are curious and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs, knowing that their own success comes when the team succeeds.
What you’ll be doing
Software development & platform ownership
- Own complex features or subsystems end-to-end, from design and implementation through bring-up, validation, and production support.
- Translate product and business goals into concrete designs, tasks, and implementation plans.
- Design, implement, and maintain core platform software for Roku device programs and platforms, with a strong focus on code quality, robustness, and long-term maintainability.
- Contribute to and influence hardware–software partitioning, platform APIs, and integration patterns to enable feature teams to build reliably on the device platform.
- Drive and model best practices for coding standards, code reviews, testing strategies, and CI/CD for platform software.
Multimedia & system-level engineering
- Implement and optimize video/audio pipelines, codecs, and rendering paths to deliver high-quality playback, low latency, and smooth UI/UX for streaming applications.
- Contribute to end-to-end multimedia system design for TVs and streaming devices, ensuring solutions scale across SKUs and generations.
- Define and help maintain benchmarks and test scenarios for media, graphics, and system behavior that map directly to Roku use cases.
- Implement and maintain secure boot, DRM integrations, and standards-compliant content protection features in collaboration with security experts.
Systems-aware implementation integrating hardware-software
- Lead the product evaluation and enablement of candidate SoCs and companion chipsets, partnering with SoC vendors on performance, power, cost, and ecosystem maturity.
- Implement and maintain drivers, HALs, and low-level services that expose the right hardware capabilities (media, graphics, connectivity, security) to Roku OS.
- Drive early bring-up and debug of new SoCs and boards from a software perspective (boot chain, device drivers, board support packages, diagnostics).
- Anticipate system-level failure modes (thermal, power, component tolerances, resource exhaustion) and implement software mitigations (throttling, graceful degradation, watchdogs, telemetry hooks).
Performance engineering in constrained environments
- Define and enforce memory, CPU/GPU/NPU, and storage budgets across SKUs, working closely with feature teams.
- Use profiling tools, tracing, and telemetry to diagnose and fix performance bottlenecks across the stack (kernel, drivers, middleware, apps).
- Implement optimizations to improve boot time, UI performance, streaming quality, and app responsiveness while staying within platform constraints.
Quality, diagnostics, and observability
- Partner with NPI, test, and manufacturing engineering to design and implement system-level validation strategies, test automation, and regression suites for your components.
- Implement and refine diagnostics, logging, and telemetry that make field issues diagnosable and fixable at scale, including the platform hooks needed for AI-assisted troubleshooting.
- Ensure the robustness and reliability of low-level software in production configurations, including robust error handling, recovery strategies, and safe update mechanisms.
Cross-functional collaboration & technical leadership
- Collaborate with OS, media, graphics, connectivity, security, and cloud/service teams to integrate platform features that meet product requirements.
- Provide technical mentorship to other software engineers, especially around debugging complex system issues, performance tuning, and best practices for systems-level code.
- Work closely with engineering leads to review designs, surface trade-offs, and de-risk implementations before they reach production.
- Partner with SoC vendors and OEM/ODM partners from design through mass production, ensuring software deliverables, validation, and readiness meet Roku’s standards
AI and system-level intelligence
- Implement components in system-level AI/ML flows where AI is in the loop (e.g., quality monitoring, recommendations, anomaly detection, test selection).
- Specify and implement platform APIs and telemetry that enable AI tools to be effective across the device stack (logs, traces, metrics, events).
We’re excited if you have
Education & experience
- BS/MS in Computer Science, Computer Engineering, Electrical Engineering, or related field.
- 15+ years of industry experience in embedded systems-level software development, with a strong emphasis on hands-on software development for multimedia products.
- Proven track record building and shipping AV products (TVs, set-top boxes, streaming devices, consoles, or similar) at scale.
Software development & systems expertise
- Strong experience with embedded Linux or Android-based systems
- Proficiency in one or more systems programming languages such as C/C++ (Rust or similar is a plus), with deep experience in debugging, performance tuning, and maintainable code design.
- Strong familiarity with modern SDLC practices: CI/CD, automated testing, static/dynamic analysis, continuous performance regression monitoring, and observability tooling.
Multimedia & system knowledge
- Deep understanding of ARM-based SoCs, multimedia pipelines, and system constraints (memory bandwidth/latency, storage performance, UI/frame-rate stability, thermal behavior).
- Demonstrated ability to analyze and optimize system-level performance using profiling, tracing, and hardware counters.
- Experience with DRM, content protection, secure boot, and related industry standards for streaming and TV products.
- Experience collaborating with SoC vendors and ODM/OEM partners from design through mass production, especially around platform software deliverables and validation.
AI, accelerators, and low-level platforms
- Experience with NPU/DSP/AI accelerator blocks on embedded SoCs, including maximizing throughput and minimizing latency within real-world device constraints.
- Ability to build or integrate end-to-end flows where AI is in the loop, particularly for diagnostics, performance optimization, or UX improvements.
- Proficient in using AI tools for debugging, code review, test selection, and log analysis, and in implementing the platform hooks (APIs/telemetry) that those tools need.
Hardware & board-level understanding (bonus)
- Solid understanding of board-level design concepts (schematics/layout review, power and thermal design, signal integrity considerations, and interfaces such as I²C, USB, PCIe, and HDMI).
- Comfortable partnering with board design teams to translate software and system needs into board-level requirements and constraints, even though your primary focus is software
How you work
- Strong communication skills with the ability to explain complex software and system trade-offs to both technical and non-technical stakeholders.
- A bias toward data-driven decisions, clear documentation, and repeatable processes.
- Demonstrated ability to lead technically through code and design, influence cross-functional teams, and drive complex platform changes from concept to production.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Regional Vice President, Sales Development, Americas
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We’re looking for a Regional Vice President to lead our Americas Sales Development organization. Sales Development at MongoDB is a strategic and crucial part of the sales organization, precision‑aligned to the top of the funnel to fuel the business with high‑value, strategic workloads. The RVP will own the vision, strategy, and execution for Sales Development in the Americas, driving operational excellence, developing world class leaders, and succession planning for the next generation of MongoDB Sales executives.
Sales Development is also the entry point for our BDR to CRO career development program, which provides transparent, performance‑based paths into Corporate Sales, Enterprise Sales, and Sales leadership roles. As RVP, you will be accountable for both near‑term pipeline results and long‑term talent development in the Americas.
We are looking to speak to candidates who can work in a hybrid model from one of our key regional hubs.
What you’ll do
- Own and operationalize the Americas Sales Dev strategy. Define and execute the regional strategy aligned to MongoDB’s focus on quality pipeline generation as the primary success metric. Own headcount, coverage, and regional targets with Sales, Finance, and GTM Operations; and run a data-driven operating model with clear KPIs, disciplined forecasting, and weekly reporting
- Modernize Sales Development with AI-enabled workflows that amplify rep effectiveness, expand market coverage, and create capacity for deeper, more strategic customer engagement
- Lead, coach, and scale a high-performing leadership bench. Lead a strong bench of second-line leaders and frontline SD managers, set a rigorous operating rhythm (QBRs, weekly forecast and funnel reviews, performance and enablement cadences), and deliver exceptional coaching so your leaders run world-class 1:1s and team reviews using data-driven insights to raise the bar on performance
- Drive top-of-funnel excellence across the Americas. Raise the bar on qualification, discovery, and handoff quality so opportunities are well-scoped, strategically important workloads, and partner closely with Field RVPs/RDs on account coverage, segmentation, and inbound vs. outbound motions to ensure Sales Dev is focused on the highest-value parts of the market
- Build a true talent factory for MongoDB Sales. Proactively recruit top-tier Sales Development leaders, partner with Sales Enablement to leverage programs such as Sales Bootcamp, MEDDICC, Command of the Message, and BDR to CRO, and hold a clear point of view on promotion criteria, internal mobility, and readiness so your leaders build robust backfill and successor pipelines that make the org a career accelerator
- Align cross-functionally to maximize impact. Work with Marketing to align campaigns and events to Sales Dev coverage and conversion goals, partner with GTM Operations on territory design, capacity planning, compensation, and NWL definitions, and collaborate with Product, Sales, and Customer Success leaders to ensure Sales Dev messaging reflects MongoDB’s differentiated value in modernization and AI workloads
- Model MongoDB’s culture and leadership principles. Model MongoDB’s Leadership Commitment and people-first culture by creating an inclusive, high-trust, performance-oriented environment where feedback, coaching, and continuous learning are the norm, Sales Dev is recognized as a key source of future MongoDB leaders, and leaders are held accountable for how results are achieved—not just the numbers
We’re looking for someone with
- 10+ years of experience in software or platform technology sales, including time as a quota‑carrying Account Executive with full‑cycle closing responsibility and 2+ years as a leader of leaders
- Proven experience building and leading Sales Development organizations at scale for top‑tier software companies
- Experience building and executing a regional strategy (coverage, plays, capacity, and hiring) that materially improved pipeline quality and new revenue creation
- Known for being highly process‑oriented and operationally excellent. You create structure where there is none, codify simple and transparent promotion criteria, and drive rigorous inspection of pipeline, productivity, and performance
- Strong grounding in modern sales methodologies such as MEDDIC/MEDDPICC, Challenger, or Command of the Message, with the ability to operationalize these frameworks at the top of the funnel
- Proven success recruiting, onboarding, and developing high‑potential leaders. Experience building a strong leadership bench through succession planning, clear promotion standards, and ongoing coaching
- Ability to articulate the business value of complex cloud, data, or infrastructure technology in simple, outcomes‑based language for both technical and business audiences. You don’t just “talk” tech, you know how to sell it and how to coach others to do the same
- Known for raising the bar, building diverse and inclusive teams, and operating with high integrity
- Strong communication skills, with the ability to influence cross‑functional peers and executive stakeholders
- High emotional intelligence and adaptability—you can navigate the stressors of high growth while keeping your leaders and teams focused, motivated, and connected to our mission
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID: 1273401459
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
Principal Analyst, GTM Operations
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We are looking for a detail-oriented, strategic, and outcomes-driven Principal Analyst to join our GTM Operations team, supporting processes and systems across our global go-to-market (GTM) organization — including Customer Success, Sales, and other customer-facing teams.
You will act as a senior thought partner to GTM leadership, owning complex, cross-functional initiatives that improve operational efficiency, drive data-informed decision making, and scale our customer lifecycle processes globally. This role requires the ability to influence senior stakeholders across functions and regions, navigate ambiguity, and turn strategy into measurable business impact.
We are looking to speak to candidates who are based in the United States for our hybrid or remote working models.
As a Principal GTM Operations Analyst, you will:
- Partner with senior leaders across Customer Success, Sales, and other GTM teams to design, optimize, and scale core processes across the customer lifecycle, including customer engagement, renewals, and account management workflows
- Own the strategy, design, and continuous improvement of global operational processes, ensuring scalability, consistency, and alignment to GTM and company priorities across regions
- Translate ambiguous business problems into clear operational and technical requirements, working closely with CRM Engineering and GTM Systems teams to deliver high-impact system and tooling improvements
- Drive material improvements in activity tracking, customer health signals, lifecycle workflows, and other key operational insights to enable better customer engagement, planning, and outcomes
- Define, instrument, and monitor key performance indicators and operational metrics to evaluate GTM initiatives and provide clear, data-driven recommendations to leadership
- Lead complex, cross-functional programs from problem definition through execution, including roadmap ownership, stakeholder alignment, risk management, and executive updates
- Establish and maintain governance frameworks, operating cadences, and documentation to ensure process clarity, adoption, and continuous improvement across global GTM teams
- Proactively identify operational gaps and inefficiencies, quantify impact, and propose data-driven solutions that improve GTM productivity, customer outcomes, and revenue performance
- Serve as a mentor and senior partner within the GTM Operations team, helping raise the bar on process design, execution, and cross-functional collaboration
- Bring forward new ideas, tools, and best practices that improve how we scale GTM operations globally
The Ideal Candidate has:
- Bachelor’s Degree in Business, Economics, Finance, Computer Science, or a related field
- 7+ years of work experience in GTM Operations, Revenue Operations, Sales Operations, Customer Success Operations, Business Operations, or a related field
- Demonstrated ability to solve complex, ambiguous problems end-to-end — from framing and analysis through recommendation, execution, and measurement
- Proven track record of designing and scaling GTM processes and driving measurable process and productivity improvements for a global GTM organization
- Experience leading cross-functional projects and programs with multiple senior stakeholders, with a strong ability to influence without direct authority
- Excellent communication skills, including the ability to synthesize complex concepts into clear narratives and influence both business and technical stakeholders, including senior leaders
- Deep experience with CRM systems, particularly Salesforce, and familiarity with GTM tooling
- Experience in a consumption/pay-as-you-go business model is a plus
- Strong organizational skills and the ability to manage multiple, competing priorities in a fast-paced, globally distributed organization
- A proactive, ownership-minded approach and the ability to operate with a high degree of autonomy and accountability for outcomes
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID: 1273423069
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
ServiceNow Application Engineer
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At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.
The application window will be open until at least April 10, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.
This role is not eligible for immigration sponsorship.
At GFiber, we take pride in award-winning customer service and operational excellence. Ticketing is central to our ability to delight our customers and provide outstanding quality. We are seeking a ServiceNow engineer to play a critical role in driving forward our ticketing platform.
We are seeking a ServiceNow Engineer to contribute to GFiber’s enterprise ticketing and workflow platform strategy and implementation, delivering scalable, reliable, and user-friendly solutions that improve internal operations and enhance customer experience.
Role Description
This ServiceNow Application Engineer position focuses on the hands-on development and technical execution of the ServiceNow platform at GFiber. Working as a key member of the development team, you will contribute to the full scope of our implementation - from building new customer-facing functionality to maintaining system health through best practices. You will be responsible for the technical delivery of assigned projects, providing critical support for defect remediation and maintaining seamless technical handovers to ensure consistent progress and platform stability throughout the development lifecycle.
In this role, you'll:
- Lead the end-to-end design, development, and code review process for ServiceNow applications to ensure technical excellence and scalability.
- Serve as the primary technical point of contact for real-time troubleshooting, defect remediation, and system stability during business hours.
- Translate complex business requirements into technical solutions by collaborating with cross-functional stakeholders and GFiber leadership.
- Guide the daily activities of other application engineers through mentorship and technical oversight to maintain a consistent development velocity.
- Participate actively in all scrum ceremonies and Standups, contributing technical updates and identifying potential blockers for the development cycle.
At a minimum we'd like you to have:
- Bachelor's degree in Computer Science, similar technical field of study, or equivalent practical experience.
- 4 years of experience in ServiceNow application development.
- Experience with ServiceNow architecture, design, development, implementation, and administration, including experience with the ServiceNow Application Suite.
- 1 year of experience working with databases, structured data, and schema design.
It's preferred if you have:
- Experience integrating internal and external (SaaS based) applications using REST and oAuth.
- Experience developing and deploying solutions within ServiceNow ITSM, ITOM, and Telecommunications Service Management (TSM/TSOM).
- Knowledge of ServiceNow Discovery, Service Mapping, and/or Network Inventory Management.
- Experience with multiple ticketing solutions including Salesforce, ServiceNow, and others.
- Experience with Agile and Scrum development approaches.
- ServiceNow Certified Implementation Specialist (CIS) or Application Developer certification.
The US base salary range for this full-time position is between $ 117,600- $ 172,500 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.
#LI-DNI
GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.
Ready to apply?
Apply to GFiber
Technical Operations Manager, Field Operations- HUT/CO Facilities
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At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.
The application window will be open until at least May 1st, 2026 This opportunity will remain online based on business needs which may be before or after the specified date.
This role is not eligible for immigration sponsorship.
Role Description:
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With the Field Technical Operations team on GFiber, you’ll support the deployment, operations, installations, and maintenance of a fiber optic network supporting residential and business customers throughout central Texas. This role requires a passion for being on-the-ground, executing complex projects that improve internet access, speed, and service in your community. This role will flex to meet the needs of the business, plugging into areas where needs are critical, and then rapidly moving onto new areas of need as the business evolves. As a consequence, your manager may change frequently in this role, as it will rotate across functions on a needs-basis. It will require some knowledge of our industry and willingness to learn much more. A versatile skill set, a flexible approach, and a willingness to learn and adapt to new challenges as the role evolves and changes is critical. The Tech Ops team is responsible for deployment and maintenance of a fiber optic network throughout your market, and customer installations and repairs. Team members are expected to analyze vendor performance and field data, extract actionable insights, identify improvement opportunities, and present data and metrics to stakeholders in a concise and clear way that enables data-driven decision making. This role will focus on the management and maintenance of GFiber’s HUT/CO facilities. It will report to the Technical Operations Lead and address new business needs and projects as needed. |
In this role, you’ll:
|
At a minimum we’d like you to have:
|
It’s preferred if you have:
|
The US base salary range for this full-time position is between $153,600 - $169,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.
#LI-DNI
GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.
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IT Corporate Senior Systems Engineer
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At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.
The application window will be open until at least April 17, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.
This role is not eligible for immigration sponsorship.
At GFiber, our Information Systems and Technology team plays a crucial role in enhancing employee productivity and efficiency across all departments. We are dedicated to delivering quality support while fostering a strong business partnership and ensuring seamless project deliverables. Together, we focus on delivering innovative solutions that empower our colleagues and drive the organization forward.
Role Description
As a Senior IT Systems Engineer, you will architect and maintain the digital workspace our employees rely on daily. This role oversees the entire lifecycle of corporate applications, from end-to-end deployment and configuration to automated patching and long-term administration. You will manage our Google Workspace environment and support critical office technology, including multi-vendor networking, conferencing, and advanced printing solutions. While possessing deep expertise in software application engineering, you will maintain a robust foundation in full device management to ensure secure and seamless delivery across macOS, Windows, and ChromeOS platforms.
In this role, you'll:
- Manage the enrollment, security posture, and compliance of macOS, Windows, and ChromeOS devices using Microsoft Intune, Google Workspace, and Kandji/Iru to provide a stable platform for application delivery.
- Architect the end-to-end deployment, configuration, and proactive patching strategies for the corporate productivity suite. This includes leading the rollout of new enterprise solutions from initial environment setup through to ongoing maintenance and optimization.
- Deploy and provide advanced support for office technology, including LAN/Wi-Fi networking, Google Meet conferencing/AV systems, and enterprise printing hardware and software.
- Perform administration, strategy, and security hardening for Google Workspace, including advanced mobile device management for Android/iOS and Google Meet integrations.
- Utilize advanced scripting (Python, PowerShell, or GAM) to automate software packaging, agent rollouts (e.g., CrowdStrike, CatchPoint), and system-wide compliance remediation.
- Collaborate with cross-functional stakeholders and vendors to understand business needs and implement scalable software and hardware solutions that streamline corporate operations.
At a minimum we'd like you to have:
- Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent practical experience.
- 8 years of experience as a Systems Engineer in an Enterprise Corporate IT environment.
- 5 years of experience managing Google Workspace at an enterprise level, overseeing Application Lifecycle Management (packaging, deployment, patching), and supporting office networking (Wi-Fi, LAN).
- Experience managing macOS/Apple MDM tools (e.g., Kandji/Iru) and Microsoft Intune.
- Experience deploying applications on premise or software as a service (SaaS).
It's preferred if you have:
- Professional Google Workspace, Apple, or Microsoft Endpoint related certifications.
- Experience configuring Okta or Entra ID for SAML federation, SSO, and automated user provisioning.
- Experience working with Python, PowerShell, and GCP Cloud CLI for advanced systems automation and API-driven integrations.
- Experience delivering complex technical projects within an Agile environment (e.g., Scrum).
- Ability to use written and verbal communication to explain complex architectural fixes and technical concepts to both technical and non-technical audiences.
The US base salary range for this full-time position is between $136,000 - $169,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.
#LI-DNI
GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.
Ready to apply?
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Director, Employee Communications
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We are hiring a Director of Employee Communications to reset and lead this function at a higher strategic and operational level. As we set out to become a $10B company in the age of AI, we must drive a high-performance culture grounded in clear strategy and operating at pace. To do this, we must raise the bar on how our internal comms operates and delivers the information employees need in order to execute successfully, while strengthening leadership alignment, employee trust and clarity during periods of change. This requires a Director-level leader who can set the strategy and operating model for the function, influence senior stakeholders, lead through others and drive into execution when needed with core partners, including executive leadership, the People team and Global Comms. It is important to base this role in the U.S. (San Francisco, NYC, or Austin) so the Director is in the time zones where leadership is primarily making decisions that directly impact employees and the internal communications function day-to-day in addition to supporting high-velocity, high-stakes communications with senior leaders in real-time. Early objectives include:
- Reset the Program: The Director will define and implement our internal comms plan, operating cadence, channel strategy and quality bar to be consistent and proactive while delivering operational excellence at pace.
- Lead cross-functional alignment with Global Comms and HR: They will closely collaborate with the People Team and will ensure internal communications are planned, aligned, and integrated into the company narrative, major business moments and leadership priorities.
- Lead High-Stakes Moments: Own our most visible internal platforms, like Global MongoDB Lives. We need a leader on the ground to ensure these moments deliver. This role will oversee the execution of several of leaderships’ tentpole programs that shape company strategy, trust and organizational clarity.
MongoDB is building the data platform for the next generation of production-grade AI applications. We’re looking for a Director of Employee Communications to lead our internal communications strategy and execution. Reporting to the Sr. Director of Global Communications, you will own the internal communications function to keep our global employees aligned with our company strategy and engaged in our customer-obsessed mission, with a focus on clarity, trust and execution across the business.
We need a strategic operator who thrives on the ‘how’ and is energized by the challenge of giving our employees the clarity they need to succeed. You will set the direction for and run the day-to-day work of the internal communications function, with a focus on connecting our teams to our brand story, strategy and business outcomes while ensuring operational excellence across channels, company moments and leadership communications: you should be as comfortable refining a sensitive announcement as you are producing a high-quality Town Hall or using feedback and channel analytics to inform our communication strategy.
What You’ll Do
- Drive Clarity and Delivery: Own the strategy, prioritization and end-to-end execution of internal programs, from global events to daily updates. Your goal is to ensure the right information reaches the right people at the right time so the company can move fast
- Shape Internal Messaging: Take complex technical or business updates and turn them into clear, authentic internal messaging that works for everyone, from engineers to recruiters
- Lead High-Impact Moments: Lead our Company Town Halls and other critical company-wide communication moments. We want these to be high-quality, interactive productions that employees want to watch
- Drive Cross-Functional alignment: Work closely with the People Team, Corporate Comms, and Marketing to run a unified internal communications program. You’ll ensure our messaging is consistent with our company narrative and aligned to leadership priorities and major business moments
- Own channel and communication effectiveness : Manage our internal comms channels (Slack, intranet, video, etc.) and use analytics to decide how we best reach and inform our people
- Lead the Team: Manage and mentor a team of communicators. You’ll set a high bar for precision and "roll-up-your-sleeves" execution while building team capability, strong editorial standards and scalable ways of working
Who You Are
- You have 10+ years of experience in internal and/or corporate communications, mostly in tech (Saas), and a proven ability to own communications strategy, advise senior stakeholders, and find effective ways to inform and align employees at scale.You are scrappy and independent. You’d rather build a new playbook than follow an old one, and you know when to stop a project that isn't working to try a better way
- You are a master of your craft. You write with precision, and you’re a great editor for others with strong judgment in high-stakes and sensitive situations
- You know how to create internal communications moments that leave employees feeling informed, clear on priorities, and connected to the company strategy
- You are digitally savvy. You know your way around modern comms tools including AI and you’re comfortable using data to make decisions
- You have great judgment and know how to communicate clearly through ambiguity, change and fast-moving situations. You know what’s worth an email, what’s worth a meeting, and what’s better left unsaid
- You are a proven People Leader. You have a track record of managing and inspiring high-performing communications teams. You know how to delegate effectively, provide editorial feedback, and build a cohesive team culture in a fast-paced, distributed environment
- Ability to travel [25%]
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID: 1273414014
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
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Staff Technical Program Manager
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MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.
As a Staff Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts. You will partner closely with stakeholders across the organization from Engineering, Product, Product Design, and even Field-facing teams to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making.
We are looking to speak to candidates who are based in Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Columbus, Dallas, Miami, Nashville, New York City, Philadelphia, Raleigh, Washington DC, Tysons for our hybrid working model.
Position Expectations
- Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
- Recognize patterns in a sea of information and take action accordingly
- Develop a strategic approach to program management that balances agility and process. This involves discerning when to provide direct guidance and when to empower teams by establishing clear frameworks and guidelines for ongoing initiatives
- Build strategic partnerships with Product, Design, and Engineering stakeholders
- Expand knowledge into new domains as called upon
- Act as a mentor to junior TPMs and lead by example
- Embody MongoDB's core values and leadership principles
The right candidate for this role will be
- Experienced with 10+ years of working in an engineering organization leading complex cross-functional technical programs
- Experienced with 5+ years of Software development background
- Able to partner with technical stakeholders in methodically breaking down engineering challenges to deliver against abstract goals
- Able to participate in technical design discussions and summarize trade-offs, outcomes, and next steps
- Skilled at communicating across a diverse set of engineers and stakeholders
- Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
- Hyper-organized and capable of coordinating across multiple independent work streams and organizations
- A role model for effective execution practices, driven by an attuned sense of priority and urgency
- Able to leverage their experience in program delivery to influence improvements to our tools, operations, architecture
- Trained in working with project tracking software (e.g. Jira, Rally, MS Project)
- Familiar with MongoDB or a comparable technology
Nice to have!
- Exposed to generative AI and Machine Learning
- Interested in business automation work such as scripting in Python, Google Apps Script and Slack
- Familiar with tools and methodologies for code analysis, refactoring, and automated testing
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
REQ ID: 2263203305
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
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At Nox Group, we are dedicated to humanizing construction as one of the fastest-growing industrial enterprises in the US. Nox Group owns and operates Corbins, RMCI, Nox Innovations, and Construction Labels, and our teams set the standard as industry leaders. As we continue to expand our reach nationwide, we seek people who are passionate about personal growth and eager to make a positive impact throughout the industries and communities we serve. We prioritize our people, our partners, and our relationships. Start your journey today and join our skilled team.
Nox Group is now hiring a Material Handler. The ideal candidate will demonstrate knowledge of basic hand tools and power tools. This person will assist in and/or perform under supervision of all aspects of fabrication to support the construction industry. They will be tasked with miscellaneous task including but not limited to material handling assembly of prefabricated systems, and other general labor tasks. This position will require mechanical aptitude, mathematical skills, and literacy skills to meet the position’s primary needs.
Responsibilities
- Fabrication & Assembly: Operate machinery (including but not limited to drilling/deburring hand tools, welders, cutters, grinders, hydraulic CNC equipment) to fabricate parts and assemble components according to specifications.
- Blueprint Reading: Interpret technical drawings, blueprints, and specifications to determine the materials, dimensions, and procedures needed for fabrication.
- Quality Control: Inspect and measure finished products to ensure they meet the required quality standards and specifications.
- Maintenance & Safety: Perform routine maintenance on tools and equipment to ensure safe and efficient operation. Adhere to safety protocols and workplace standards.
- Material Handling: Prepare and organize materials needed for the fabrication process, including cutting and shaping metals, plastics, and composites.
- Collaboration: Work closely with other team members to ensure timely production and resolve any issues that arise during the fabrication process.
- Documentation: Maintain accurate records of work orders, production schedules, and inventory usage.
- Problem-Solving: Troubleshoot and resolve issues related to fabrication processes, machinery, or materials.
- Perform jobsite housekeeping and general labor
- Perform other Prefab related duties and assignments as instructed by Supervisor
Qualifications
- Ability to read and interpret technical drawings, blueprints, instructional manuals and understand specifications
- Knowledge of safety procedures and best practices in a manufacturing environment.
- Basic math skills for measuring, calculating dimensions, and material quantities.
- Proficiency in using fabrication tools and machinery
- Ability to lift heavy materials up to 50lbs and stand for extended periods. Comfort with handling tools and machinery.
- Self-motivated and eager to learn
- Ability to follow directions, both written and verbal
- Ability to lift 50 pounds, unassisted, frequently throughout the day
- Ability to stand or be on your feet for long periods of time
- Ability to do the following: bending, squatting, crawling, climbing, kneeling, balancing, pushing, pulling, reaching overhead, and repetitive use of arms, hands, and fingers
Experience:
- Previous experience in a fabrication, manufacturing, or mechanical environment is preferred. Experience with welding, cutting, or machine operation is a plus.
Education & Certifications
- High school diploma or equivalent; technical certifications or training in fabrication or welding are advantageous.
Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.
- The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:
- Potentially lift up to 50 pounds
- Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing
- Potentially operate a motor vehicle, crane, tractor, etc.
- We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance with the Americans with Disability Act (ADA)
#NXCLIND1
It has been and continues to be the long-standing policy of any Nox Group operating company to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. In addition to federal law requirements, Nox Group and all of its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Ready to apply?
Apply to Nox Group
At Nox Group, we are dedicated to humanizing construction as one of the fastest-growing industrial enterprises in the US. Nox Group owns and operates Corbins, RMCI, Nox Innovations, and Construction Labels, and our teams set the standard as industry leaders. As we continue to expand our reach nationwide, we seek people who are passionate about personal growth and eager to make a positive impact throughout the industries and communities we serve. We prioritize our people, our partners, and our relationships. Start your journey today and join our skilled team.
As a Purchasing Agent, you will be assigned to a specific construction market within our scope of work, playing a pivotal role in ensuring the success of each project from inception to completion. Your responsibilities will encompass vendor management, procurement processes, and ensuring smooth coordination between various teams. You’ll help manage the flow of materials and services, contribute to strategic decision-making, and ensure projects stay on track by delivering on time and within budget.
Responsibilities
- Build and maintain strong relationships with vendors, continuously enhancing your knowledge of their offerings and capabilities.
- Support estimating personnel with vendor contacts, real time pricing, and lead times for specific items.
- Assist in the decision-making process for awarding engineered buyout and commodity packages. Compile quotes by material type and project phase, and request updated, discounted pricing from vendors using in-house procurement software.
- Create and manage “Hold for Release” purchase orders, and request cutsheets for submittal. Deliver completed procurement plans to the project team for final approval.
- Act as liaison between operations and distribution, ensuring constant, quality communication, detailed tracking logs, complete packing slips, organized deliveries, proper palletization of material and clear Proof of Delivery.
- Help source back-ordered items, confirming change orders to buyout packages, managing return/replacement logistics and being their sole source for procurement.
- Oversee all rental requests across the enterprise, ensuring timely and accurate rental equipment availability. Become an expert in the rental software we use, provide training to operations teams, and manage committed cost forecasting.
- Work closely with the accounting team by regularly reviewing open purchase orders in our payment software. Ensure that committed costs and received amounts are accurate, resolve any discrepancies, and close out completed purchase orders.
Qualifications
- 5+ years of procurement/purchasing experience, preferably in construction.
- Moderate to strong familiarity with electrical commodity material.
- Strong Interpersonal and collaborative skills.
- Moderate technical skills for software training and implementation.
- Task oriented, adaptable and organized.
- Must have Reliable transportation for commute and occasional jobsite visits.
Education & Certifications
- High School diploma or GED
Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.
#NXCLIND1
It has been and continues to be the long-standing policy of any Nox Group operating company to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. In addition to federal law requirements, Nox Group and all of its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Ready to apply?
Apply to Nox Group
About the role
We are looking for an experienced and detail-oriented Customer Support Specialist to join our Employer Servicing team. In this role, you will be the ultimate subject matter expert on our benefits platform and the complex technical systems that power it. You’ll work directly with business leaders and HR admins as their trusted advisor from onboarding through renewal, ensuring they have a seamless experience providing world class benefits to their employees. This is a critical role that blends deep technical knowledge with excellent problem-solving and communication skills.
You’ll thrive in this role if you get energy from solving problems that initially seem impossible and view every customer interaction as an opportunity to improve the product or process.
What you'll do
- Interface with customers via email, phone, and video conferencing to resolve issues quickly, efficiently, and with a human touch
- Conduct consultative calls and write detailed explanations that help customers understand complex insurance, compliance, and platform topics
- independently investigate and resolve technical problems by reviewing databases, analyzing system logs, and partnering with engineering—then translate findings into clear customer communications
- Build scalable solutions to customer problems through documentation, macros, videos, and workflow improvements that benefit the entire customer base
- Partner with product and engineering to advocate for customer needs, provide detailed bug reports, and validate solutions
Background we're looking for
- 3+ years in customer-facing operations or technical support within a complex B2B environment (SaaS, fintech, healthtech, or benefits)
- Excellent written and verbal communication skills—can explain technical concepts clearly to non-technical audiences
- Proven ability to handle high volumes with high quality
- Experience collaborating with engineering teams to resolve customer-impacting issues
- Track record of being "the go-to person" for difficult customer issues and technical questions
Experience we’d be particularly excited about
- Subject matter expertise in benefits administration, payroll systems (Gusto, ADP, Paychex), or HR platforms
- Experience supporting health insurance, ICHRA, or complex financial/compliance products
- History of proactively building customer-facing resources (help articles, videos, templates) that reduce support volume
- Proficiency with support analytics tools (Zendesk Analytics, Metabase, Looker) to identify trends and measure impact
- Demonstrable pattern of receiving exceptional customer feedback and serving as a quality benchmark for peers
- Background in technical account management, implementation, or solutions consulting roles
What to expect
We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you’ll be doing every day as best we can, and we move quickly. Here's what to expect:
- 30 minute video meeting to talk through your background and interest in Thatch
- 30 minute video meeting with the hiring manager to dive deeper into your experience and the role
- 30 minute video meeting to meet 2-3 members of the team
- 30 minute video meeting with our founders to discuss your approach to culture and our operating principles
About Thatch
We’re a fully distributed early stage company using technology to change the way America does healthcare. We’re a happy, friendly, high-velocity team. You can read more on Thatch here.
Ready to apply?
Apply to Thatch
About the role
At Thatch, technology isn't just what we build—it's how we work. As our IT Support Administrator, you'll be the go-to expert who keeps our teams productive, secure, and equipped to do their best work. This role offers the opportunity to work with modern tools in a Mac-first environment, where you'll have the autonomy to automate processes, improve systems, and directly impact how our entire company operates. If you're someone who thrives on solving technical challenges, values security best practices, and wants to work in a fast-growing healthcare technology company where your contributions are immediately visible, this role is for you.
What you'll do
- Provide expert support for our technology stack including Macs, iOS, Android, Rippling MDM/SSO, 1Password, Google Workspace, Microsoft Office, Slack, Zoom, Linear, and Notion
- Own the complete employee lifecycle experience from onboarding through offboarding, managing access control, hardware provisioning, and ensuring audit-ready documentation
- Build and maintain a comprehensive knowledge base that empowers employees to solve common issues independently
- Identify opportunities to automate repetitive IT tasks, improving efficiency and reducing manual overhead
- Partner with the IT Lead and cross-functional teams to support company-wide initiatives and maintain our security posture
Background we're looking for
- 3-5 years of hands-on IT support experience in a corporate environment
- Certification in Network+, Security+, JAMF, Bettercloud, Okta, or comparable credentials
- Deep understanding of SSO, 2FA, passkeys, and password management systems
- Strong knowledge of security principles and best practices with proven ability to implement them
- Excellent follow-through and organizational skills—you never let tasks fall through the cracks
Experience we’d be particularly excited about
- Self-motivated individuals who can work independently with minimal supervision and take ownership of projects from start to finish
- Quick learners who can master new technologies with minimal guidance
- Patient communicators with flexible, inclusive interpersonal skills who genuinely enjoy helping others
- Problem-solvers who are resilient in learning from mistakes and view technical challenges as opportunities
- People who thrive in fast-paced environments and can adapt quickly to changing priorities
What to expect
We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you’ll be doing every day as best we can, and we move quickly. Here's what to expect:
- 25 minute phone screen to talk through your background and interest in Thatch
- 30 minute Zoom meeting with the hiring manager to dive deeper into your experience and the role
- 30 minute Zoom meeting to meet 3 members of the team
- 30 minute Zoom meeting with our founders to discuss your approach to culture and our operating principles
About Thatch
We’re a fully distributed early stage company using technology to change the way America does healthcare. We’re a happy, friendly, high-velocity team. You can read more on Thatch here.
Ready to apply?
Apply to Thatch
Sr Process Engineer
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A new paradigm of computing
Magic Leap is a pioneer in Augmented Reality (AR) optics, display systems, platforms, devices services, prototyping and manufacturing capabilities. We are known for our unmatched optics stack and have developed ultra-lightweight waveguides and display systems that advance what is possible in AR. With more than a decade of experience in AR innovation, we have made groundbreaking advancements in text legibility, color fidelity and rich digital content visuals while continually expanding the field of view to create engaging, immersive AR experiences.
Magic Leap could be your place if you want to be part of a united team where everyone is empowered and trusted to make an impact. At Magic Leap, you can explore innovative solutions and use your talents to solve real-world problems. Working alongside industry experts, you can grow your skills while helping make our technology available to millions of people as a partner in the AR ecosystem. We know that successful change and progress accelerates diverse perspectives. As we shape our future, everyone's voice matters. Together, we can reimagine the world of work and, with our bold partners, make the impossible possible.
The Opportunity
As a Senior Process Engineer on the Eyepiece Process R&D team, you will lead the development and optimization of nanoimprint lithography (JFIL) processes critical to next-generation augmented reality displays. You will own process development from early-stage experimentation through transfer into manufacturing, ensuring scalability, repeatability, and yield performance.
This role is highly hands-on and sits at the intersection of R&D and production. You will work with advanced lithography equipment, develop and qualify new processes, and collaborate cross-functionally to bring cutting-edge light-field technology into production. Success in this role requires deep process expertise, strong experimental rigor, and the ability to translate R&D breakthroughs into robust manufacturing solutions.
Location: This position requires being fully on-site at our Austin, TX facility, to ensure seamless collaboration and hands-on support for daily operations. Relocation assistance is available for non-local candidates.
What you’ll do
- Own the development and optimization of nanoimprint lithography (JFIL) processes for eyepiece fabrication
- Design and execute experiments (DOE) to improve process performance, yield, and defectivity
- Operate, maintain, and troubleshoot advanced lithography and metrology equipment in a cleanroom environment
- Develop characterization methods and workflows to evaluate thickness, roughness, feature dimensions, transmission, and defectivity
- Analyze process data and build diagnostic frameworks (JMP, Python, or similar) to monitor process health and drive improvements
- Improve defect inspection and imaging systems through internal development and vendor collaboration
- Partner with manufacturing teams to transfer processes into high-volume production and support ramp
- Evaluate, select, and bring up new tools, materials, and process technologies
- Create and maintain process documentation, specifications, and technical reports
- Collaborate cross-functionally with R&D, manufacturing, and external partners in a fast-paced environment
The experience you bring
- 5+ years of relevant industry experience in nanoimprint lithography, semiconductor processing, nanofabrication, or related field
- BS or MS in physics, chemistry, engineering, or related field, or PhD in a relevant discipline
- Experience owning process development and optimization in an R&D and/or manufacturing environment
- Hands-on experience designing and executing DOEs and driving yield improvement
- Experience working with complex process and metrology equipment in a cleanroom environment
- Strong data analysis skills and experience with statistical tools (JMP, Python, or similar)
- Working knowledge of nanofabrication processes (lithography, etching, deposition, bonding, cleaning)
- Ability to translate experimental results into actionable process improvements
- Strong problem-solving skills and ability to operate in a fast-paced, ambiguous environment
It’s exciting if you also have
- Direct experience with nanoimprint lithography (JFIL or NIL)
- Experience scaling processes from R&D to high-volume manufacturing
- Experience with optical or photonic device fabrication, including waveguides
- Familiarity with advanced metrology techniques (SEM, TEM, optical inspection, profilometry, ellipsometry)
- Experience with process control systems (FDC), automation, or data pipelines
- Background in semiconductor, optics, AR/VR, or advanced consumer hardware manufacturing
Additional Requirements
- Occasional travel required, including two trips to Plantation, FL per year
- Approximately 5% total travel for business needs
Additional Information
All your information will be kept confidential according to Equal Employment Opportunities guidelines.
Please note that we do not accept any application documents via (e-)mail. Furthermore, we do not accept applications from recruitment agencies for this role.
All legitimate Magic Leap email communications will end with "@magicleap.com". Please carefully review all emails you receive, to ensure you only engage with legitimate representatives of Magic Leap. For the protection of your Personal Information, do not click any links, open any attachments, or further engage with any suspicious communications. In the event you receive an unexpected or suspicious communication claiming to come from Magic Leap, please reach out directly to TalentAcquisition@magicleap.com for assistance.
Accommodations
If you need an accommodation during the application, interviewing, or hiring process, you may request an accommodation by emailing ApplicantAccommodation@magicleap.com. Magic Leap will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
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Hypori, Inc. is a high-growth cybersecurity SaaS company transforming how organizations think about secure mobility. Our virtual workspace platform enables users to access enterprise apps and data from any mobile device—with zero data on the endpoint and total personal privacy. Backed by $55M in funding from investors including UBS, AE Industrial Partners, Hale Capital Partners, and GreatPoint Ventures, Hypori is expanding into new commercial and regulated markets. Learn more at hypori.com.
Position Overview
The SkillBridge participant will support Hypori’s Marketing team, focusing on content development and thought leadership in the cybersecurity and secure mobility space. This role provides hands-on experience creating high-impact content across blogs, executive ghostwriting, social media, and long-form assets.
The participant will gain exposure to key industry topics including zero trust architecture, BYOD, user privacy, and compliance, while helping translate complex security concepts into clear, compelling content for enterprise and government audiences.
Training Objectives
- Develop a strong understanding of cybersecurity topics including zero trust, BYOD, mobile threats, and compliance frameworks (e.g., NIST, CMMC)
- Learn how to translate technical concepts into accessible, engaging content
- Build experience in executive ghostwriting and thought leadership development
- Strengthen writing, editing, and proofreading skills with a focus on clarity, accuracy, and brand voice
- Gain familiarity with content marketing strategy, including blogs, social, and long-form assets
- Improve time management and ability to meet deadlines across multiple projects
Key Responsibilities / Activities
- Write and edit blog posts for Hypori and executive thought leadership
- Ghostwrite LinkedIn posts and articles for executives
- Research and develop weekly cybersecurity news recaps for the “Stern Alerts” series
- Support development of long-form content such as whitepapers, tip sheets, and reports
- Proofread and edit content for grammar, clarity, and consistency with brand voice
- Conduct research on emerging cybersecurity trends, threats, and industry developments
- Assist in developing longer-form social content (e.g., LinkedIn Articles)
- Collaborate with marketing and subject matter experts to shape content narratives
- Help identity topics for upcoming content pieces as well as assist with managing the company’s corporate content development calendar
Training Timeline
Phase 1: Onboarding (Weeks 1–3)
- Introduction to Hypori platform, product lines, and key differentiators
- Review of Brand Manifesto, voice, and messaging guidelines
- Overview of target audiences and key industry topics
- Shadow content planning sessions and marketing meetings
Phase 2: Hands-On (Weeks 4–12)
- Begin drafting blog posts and executive social content
- Contribute to Stern Alerts weekly news series
- Support editing and proofreading across marketing content
- Participate in content reviews and feedback sessions
- Help manage content development calendar
Phase 3: Advanced / Ownership (Weeks 12+)
- Own recurring content streams (e.g., blog series or Stern Alerts)
- Independently ghostwrite executive content
- Lead development of a long-form asset (e.g., whitepaper or report)
- Present content ideas or performance insights to the team
Mentorship & Support
- Dedicated mentor from the Marketing team
- Weekly 1:1 check-ins to review projects, deadlines, and feedback
- Ongoing guidance on writing, editing, and content strategy
- Collaboration with cross-functional teams (product, security, leadership)
Expected Outcomes
- Ability to produce high-quality, on-brand content across multiple formats
- Strong understanding of cybersecurity and secure mobility topics
- Experience in executive ghostwriting and thought leadership content
- Completion of a portfolio of published content (blogs, social posts, long-form asset)
- Increased readiness for a content marketing or communications role in a B2B technology environment
Preferred Qualifications
- Experience using Riverside.fm for video recording and editing
- Familiarity with Webflow for website publishing and updates
- Working knowledge of common LLM tools such as ChatGPT, Claude, Manus, and Google Gemini
About Us
Hypori Inc. provides a generous benefits package for full-time employees that includes medical, dental, and vision insurance, parental leave, and life and disability packages. We also invest in our employees' futures by providing a 401(k) plan with employer-matching contributions that vest starting from your first day of employment. In addition to the base compensation, Hypori also offers a performance bonus, which is primarily contingent upon company-wide performance. We are dedicated to investing in the tools and skills required to be strong, collaborative colleagues and people managers to help build and retain a strong workforce.
Hypori is an Equal Employment and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by law.
At Hypori, we are committed to creating and promoting an inclusive workplace that embraces differences and perspectives – making us a stronger, more successful company. In doing so, we are committed to providing reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application or hiring process should contact people@hypori.com for assistance.
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Senior Software Engineer, Storage Infrastructure
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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin, Seattle, London, Lisbon, Washington DC, Toronto
About the Department
Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a massively successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.
About the Team
ETI’s Storage Infrastructure team is responsible for the core storage layer that underpins many of ETI's stateful services. Our scope ranges from managing the physical hardware to operating the distributed databases and storage systems built upon it. We run this infrastructure globally across Cloudflare's network, which presents unique and complex engineering puzzles. We navigate efficiently expanding storage capacity, optimizing rebuild operations, and coordinating operations across failure domains to uphold durability. While other service teams focus on product development, our mission is to ensure the underlying storage is reliable, performant, and scalable.
You’ll be joining a highly motivated team that is building the next generation of distributed storage services.
What You’ll Do
In this role, you will help build and operate the next generation of globally distributed storage systems. You will own your code from inception to release, delivering solutions at all layers of the stack. On any given day, you might write a design document for a new provisioning system, model failure domain dependencies across edge locations, benchmark new storage hardware, build standardized observability and runbooks for distributed database clusters, or automate operational toil through purpose-built tooling and intelligent automation. You can expect to interact with a variety of languages and technologies including Rust, Go, Saltstack, and Terraform.
Examples of desirable skills, knowledge, and experience
- Strong programming skills with languages like Rust, Go, or Python
- A solid understanding of distributed systems concepts such as consistency, consensus, data replication, fault tolerance, and partition tolerance
- Experience with distributed databases and storage systems
- Experience with infrastructure configuration tooling and infrastructure as code
- Familiarity with storage fundamentals: block devices, filesystems, SSD characteristics
- Experience building and maintaining high-throughput, low-latency systems
- Understanding of network fundamentals as they relate to distributed storage -- bandwidth constraints, latency tradeoffs, cross-datacenter replication
- Strong written and verbal communication skills and ability to explain technical decisions clearly
- Comfortable operating in fast-paced environments with tight deadlines and evolving priorities
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
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Your Impact
This is a high-impact, strategic role sitting at the intersection of Finance, Sales Operations, and GTM Leadership. While maintaining technical excellence in quota and commission modeling, this individual serves as a strategic architect, partnering with leadership to design incentive structures that drive the right sales behaviors. You are a GTM advisor who translates corporate strategy into actionable compensation design and helps the field navigate complex organizational changes.
What You'll Do
- Strategy Design & Quota Modeling: Act as the primary architect for quota and plan modeling. Beyond execution, you will provide "what-if" scenario modeling to leadership to stress-test new GTM strategies before they are finalized.
- GTM Partnership & Advisory: Serve as a bridge between the GTM Strategy & Planning team and the field. Proactively identify gaps in rep performance or plan effectiveness and suggest design pivots to GTM leadership.
- Incentive Rollout & Evangelism: Lead the strategic communication and rollout of annual plans. You will create the narrative that explains the "why" behind the plan to ensure buy-in from ~200+ reps and managers.
- Field ROI & Performance Insights: Analyze field incentive ROI and attainment trends. Use this data to present quarterly "Strategic Health Checks" to GTM leaders, highlighting where incentives are succeeding and where strategy needs adjustment.
- Change Management & Operations: Manage the operational lifecycle of reps (onboarding, role changes, account movements) with a focus on minimizing friction and maintaining high field morale during transitions.
- Cross-Functional Alignment: Partner with Legal and HR to ensure that all strategic designs are compliant, scalable, and aligned with broader company culture.
Who You Are
- 5-8+ years of experience in Sales Operations, Revenue Operations, or FP&A
- Experience in a strategic consulting role or a high-growth SaaS environment where you influenced GTM design
- Strategic Storytelling: Ability to take complex data and turn it into a compelling narrative for VPs and Directors.
- Advanced Modeling: Expert-level Excel/Google Sheets skills for building dynamic, multi-variable GTM models.
- Systems Advisory: Proficiency in Salesforce (SFDC) and commission software (CaptivateIQ/Xactly/Spiff), with the ability to advise on how systems can better support strategy.
- At DISCO, we believe AI is a core enabler of how work gets done. All employees are expected to proactively adopt and responsibly use AI tools to drive efficiency, improve outcomes, and continuously evolve how they operate in their role
Authorization to Work in the U.S.: Candidates must be legally authorized to work in the United States without sponsorship now or in the future. DISCO is not currently sponsoring visas, including, but not limited to, H-1B, TN, or EAD, and we are not accepting visa transfers.
Perks of DISCO
- Open, inclusive, and fun environment
- Benefits, including medical, dental and vision insurance, as well as 401(k)
- Competitive salary plus RSUs
- Flexible PTO
- Opportunity to be a part of a company that is revolutionizing the legal industry
- Growth opportunities throughout the company
About DISCO
DISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise data that is relevant or potentially relevant to legal matters.
At DISCO, we believe AI is a core enabler of how work gets done. All employees are expected to proactively adopt and responsibly use AI tools to drive efficiency, improve outcomes, and continuously evolve how they operate in their role.
Are you ready to help us fulfill our mission to use technology to strengthen the rule of law? Join us!
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Ready to apply?
Apply to DISCO
Your Impact
This is a high-impact, strategic role sitting at the intersection of Finance, Sales Operations, and GTM Leadership. While maintaining technical excellence in quota and commission modeling, this individual serves as a strategic architect, partnering with leadership to design incentive structures that drive the right sales behaviors. You are a GTM advisor who translates corporate strategy into actionable compensation design and helps the field navigate complex organizational changes.
What You'll Do
- Strategy Design & Quota Modeling: Act as the primary architect for quota and plan modeling. Beyond execution, you will provide "what-if" scenario modeling to leadership to stress-test new GTM strategies before they are finalized.
- GTM Partnership & Advisory: Serve as a bridge between the GTM Strategy & Planning team and the field. Proactively identify gaps in rep performance or plan effectiveness and suggest design pivots to GTM leadership.
- Incentive Rollout & Evangelism: Lead the strategic communication and rollout of annual plans. You will create the narrative that explains the "why" behind the plan to ensure buy-in from ~200+ reps and managers.
- Field ROI & Performance Insights: Analyze field incentive ROI and attainment trends. Use this data to present quarterly "Strategic Health Checks" to GTM leaders, highlighting where incentives are succeeding and where strategy needs adjustment.
- Change Management & Operations: Manage the operational lifecycle of reps (onboarding, role changes, account movements) with a focus on minimizing friction and maintaining high field morale during transitions.
- Cross-Functional Alignment: Partner with Legal and HR to ensure that all strategic designs are compliant, scalable, and aligned with broader company culture.
Who You Are
- 5-8+ years of experience in Sales Operations, Revenue Operations, or FP&A
- Experience in a strategic consulting role or a high-growth SaaS environment where you influenced GTM design
- Strategic Storytelling: Ability to take complex data and turn it into a compelling narrative for VPs and Directors.
- Advanced Modeling: Expert-level Excel/Google Sheets skills for building dynamic, multi-variable GTM models.
- Systems Advisory: Proficiency in Salesforce (SFDC) and commission software (CaptivateIQ/Xactly/Spiff), with the ability to advise on how systems can better support strategy.
- At DISCO, we believe AI is a core enabler of how work gets done. All employees are expected to proactively adopt and responsibly use AI tools to drive efficiency, improve outcomes, and continuously evolve how they operate in their role
Authorization to Work in the U.S.: Candidates must be legally authorized to work in the United States without sponsorship now or in the future. DISCO is not currently sponsoring visas, including, but not limited to, H-1B, TN, or EAD, and we are not accepting visa transfers.
Perks of DISCO
- Open, inclusive, and fun environment
- Benefits, including medical, dental and vision insurance, as well as 401(k)
- Competitive salary plus RSUs
- Flexible PTO
- Opportunity to be a part of a company that is revolutionizing the legal industry
- Growth opportunities throughout the company
About DISCO
DISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise data that is relevant or potentially relevant to legal matters.
At DISCO, we believe AI is a core enabler of how work gets done. All employees are expected to proactively adopt and responsibly use AI tools to drive efficiency, improve outcomes, and continuously evolve how they operate in their role.
Are you ready to help us fulfill our mission to use technology to strengthen the rule of law? Join us!
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Ready to apply?
Apply to DISCO
Lead Solution Engineer
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Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.
At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.
The mission of our Solution Engineering team at Gong is to serve as trusted partners, advising on complex workflows and guiding customers toward an AI-first approach to their go-to-market strategy, ultimately helping them achieve their desired business outcomes.
As a Lead Solution Engineer on the team, you will be instrumental in creating raving fans among our prospects and customers. Your focus will be on helping them understand how our platform can drive their strategic business initiatives across the organization.
RESPONSIBILITIES
- Work alongside Sales and Customer Success as the ultimate product expert and account team technical advisor.
- Thoroughly understand all aspects of the Gong platform in order to explain and demo the technology to all types of users.
- Be the trusted advisor to both prospects and customers to ensure they get the correct business outcome and value from our Gong technology, including business value quantification.
- Assist prospects and customers with business assessments (POCs, Pilots).
- Craft content to show customers how to leverage Gong for specific use cases.
- Execute the build and delivery of outcome-based demos and solution architecture diagrams for customers that have highly complex use cases.
- Solution complex business and technical requirements and explain them in simple terms.
- Assist with RFPs and questionnaires in the context of sales cycles.
- Help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the line.
- Partner with and support Marketing on demand gen activities (webinars, conferences, events).
- Contribute reusable assets to the Sales Engineering team and the company at-large.
- Collaborate closely with Product Marketing, Product Management, and Engineering to share voice of the customer feedback in order to influence our product roadmap and GTM strategies.
QUALIFICATIONS
- 8+ years of customer facing experience in a solution engineering role (pre-sales) or a combination of solution engineering and other relevant work experience.
- Experience with sales technology: CRMs, cloud architecture, or telephony / web conference systems.
- Experience with data flows, AI & ML concepts, analytics, APIs, webhooks, or JSON is a plus.
- Understanding of security and privacy pertaining to SaaS systems.
- Understanding of key sales personas and workflows (including forecasting and prospecting) within a GTM organization.
- Excellent verbal and written communication skills.
- Strong interpersonal and teamwork skills.
- Able to make the complex sound simple!
PERKS & BENEFITS
- We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
- Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future.
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment.
The target OTE for these positions is $205,000-$220,000.
Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.
We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.
Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.
To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.
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Solutions Architect
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How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day.
We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments.
Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x.
Interested in redefining what’s possible in payments? Join Episode Six today.
What we’re hiring for:
We are a growing fintech organization looking to add a Solutions Architect for our Global Delivery team!
What you’ll be responsible for in this role:
- Lead technical pre-sales exercises with customers
- Prepare and deliver technical presentations
- Lead design of creative solutions from conception to delivery, shaping our clients’ thinking
- Support sales in answering RFI/RFP/RFQ (technical focus) and other customer proposals
- Crafting well defined description of operations/statement of works, partitioning solutions, supporting definition of project specifications, requirements and any development needs
- Working with development teams and project managers to deliver client solutions as per the agreed scope
- Providing solutions assurance, ensuring our proposals meet our client’s business requirements and align with our technology strategy & standards
- Articulating and managing technical risks
- Supporting Episode Six’s goals and objectives such as those related to sales, productivity, profitability and industry penetration
- Assisting in developing strategies and materials in support of the Episode Six’s overall solution architecture practice, business development and sales effort
- Contributing to our roadmap, shaping our future solutions
- Providing subject matter expertise to our clients and colleagues
- Traveling as required, mostly in UK region
What experiences and skills are necessary to be successful in this role:
- 10 years of experience in customer-facing roles, solution architecture & technical design, and payments industry with a strong focus on card payments, including credit, debit, and prepaid products
- Hands-on experience in card processing systems and standards such as ISO 8583, and integration with card networks including Mastercard and Visa
- Excellent communication skills (English) – ability to engage across a broad range of stakeholders at an appropriate level, business or technical
- Ability to articulate ideas/solutions clearly, visually and written
- Experience working with APIs
- Strong technical understanding, capability and willingness to learn and develop skills on a daily basis
- Very driven and self-motivated, able to work autonomously
- A team player with a ‘can-do’, entrepreneurial attitude that thrives in an agile, ever-changing world
- Knowledge of payment concepts and global payments landscape; preference to the local regulatory landscape in the US region
- Application architecture/domain expertise in Java based applications and cloud/on-premise infrastructure
What makes a successful E6er?
- We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow.
- We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact.
- A people first mentality. Professional development from day 1, a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you.
Authorization to work in either the U.S. or Canada is a precondition of employment at E6. We unfortunately are not able to provide employment sponsorship at this time.
Episode Six is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics.
Episode Six is committed to providing reasonable accommodations for qualified individuals with disabilities who may require assistance during the application or interview process. Please reach out to E6’s Talent Acquisition Team at recruiting@episodesix.com if you need any support.
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Apply to Episode SixSolutions Architect
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How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day.
We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments.
Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x.
Interested in redefining what’s possible in payments? Join Episode Six today.
What we’re hiring for:
We are a growing fintech organization looking to add a Solutions Architect for our Global Delivery team!
What you’ll be responsible for in this role:
- Lead technical pre-sales exercises with customers
- Prepare and deliver technical presentations
- Lead design of creative solutions from conception to delivery, shaping our clients’ thinking
- Support sales in answering RFI/RFP/RFQ (technical focus) and other customer proposals
- Crafting well defined description of operations/statement of works, partitioning solutions, supporting definition of project specifications, requirements and any development needs
- Working with development teams and project managers to deliver client solutions as per the agreed scope
- Providing solutions assurance, ensuring our proposals meet our client’s business requirements and align with our technology strategy & standards
- Articulating and managing technical risks
- Supporting Episode Six’s goals and objectives such as those related to sales, productivity, profitability and industry penetration
- Assisting in developing strategies and materials in support of the Episode Six’s overall solution architecture practice, business development and sales effort
- Contributing to our roadmap, shaping our future solutions
- Providing subject matter expertise to our clients and colleagues
- Traveling as required, mostly in UK region
What experiences and skills are necessary to be successful in this role:
- 10 years of experience in customer-facing roles, solution architecture & technical design, and payments industry with a strong focus on card payments, including credit, debit, and prepaid products
- Hands-on experience in card processing systems and standards such as ISO 8583, and integration with card networks including Mastercard and Visa
- Excellent communication skills (English) – ability to engage across a broad range of stakeholders at an appropriate level, business or technical
- Ability to articulate ideas/solutions clearly, visually and written
- Experience working with APIs
- Strong technical understanding, capability and willingness to learn and develop skills on a daily basis
- Very driven and self-motivated, able to work autonomously
- A team player with a ‘can-do’, entrepreneurial attitude that thrives in an agile, ever-changing world
- Knowledge of payment concepts and global payments landscape; preference to the local regulatory landscape in the US region
- Application architecture/domain expertise in Java based applications and cloud/on-premise infrastructure
What makes a successful E6er?
- We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow.
- We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact.
- A people first mentality. Professional development from day 1, a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you.
Authorization to work in either the U.S. or Canada is a precondition of employment at E6. We unfortunately are not able to provide employment sponsorship at this time.
Episode Six is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics.
Episode Six is committed to providing reasonable accommodations for qualified individuals with disabilities who may require assistance during the application or interview process. Please reach out to E6’s Talent Acquisition Team at recruiting@episodesix.com if you need any support.
Ready to apply?
Apply to Episode Six USSolutions Architect
Share this job
How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day.
We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments.
Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x.
Interested in redefining what’s possible in payments? Join Episode Six today.
What we’re hiring for:
We are a growing fintech organization looking to add a Solutions Architect for our Global Delivery team!
What you’ll be responsible for in this role:
- Lead technical pre-sales exercises with customers
- Prepare and deliver technical presentations
- Lead design of creative solutions from conception to delivery, shaping our clients’ thinking
- Support sales in answering RFI/RFP/RFQ (technical focus) and other customer proposals
- Crafting well defined description of operations/statement of works, partitioning solutions, supporting definition of project specifications, requirements and any development needs
- Working with development teams and project managers to deliver client solutions as per the agreed scope
- Providing solutions assurance, ensuring our proposals meet our client’s business requirements and align with our technology strategy & standards
- Articulating and managing technical risks
- Supporting Episode Six’s goals and objectives such as those related to sales, productivity, profitability and industry penetration
- Assisting in developing strategies and materials in support of the Episode Six’s overall solution architecture practice, business development and sales effort
- Contributing to our roadmap, shaping our future solutions
- Providing subject matter expertise to our clients and colleagues
- Traveling as required, mostly in UK region
What experiences and skills are necessary to be successful in this role:
- 10 years of experience in customer-facing roles, solution architecture & technical design, and payments industry with a strong focus on card payments, including credit, debit, and prepaid products
- Hands-on experience in card processing systems and standards such as ISO 8583, and integration with card networks including Mastercard and Visa
- Excellent communication skills (English) – ability to engage across a broad range of stakeholders at an appropriate level, business or technical
- Ability to articulate ideas/solutions clearly, visually and written
- Experience working with APIs
- Strong technical understanding, capability and willingness to learn and develop skills on a daily basis
- Very driven and self-motivated, able to work autonomously
- A team player with a ‘can-do’, entrepreneurial attitude that thrives in an agile, ever-changing world
- Knowledge of payment concepts and global payments landscape; preference to the local regulatory landscape in the US region
- Application architecture/domain expertise in Java based applications and cloud/on-premise infrastructure
What makes a successful E6er?
- We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow.
- We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact.
- A people first mentality. Professional development from day 1, a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you.
Episode Six is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics.
Episode Six is committed to providing reasonable accommodations for qualified individuals with disabilities who may require assistance during the application or interview process. Please reach out to E6’s Talent Acquisition Team at recruiting@episodesix.com if you need any support.
Ready to apply?
Apply to Episode Six USSolutions Architect
Share this job
How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day.
We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments.
Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x.
Interested in redefining what’s possible in payments? Join Episode Six today.
What we’re hiring for:
We are a growing fintech organization looking to add a Solutions Architect for our Global Delivery team! This role will be for our delivery team based in Texas.
What you’ll be responsible for in this role:
- Lead technical pre-sales exercises with customers
- Prepare and deliver technical presentations
- Lead design of creative solutions from conception to delivery, shaping our clients’ thinking
- Support sales in answering RFI/RFP/RFQ (technical focus) and other customer proposals
- Crafting well defined description of operations/statement of works, partitioning solutions, supporting definition of project specifications, requirements and any development needs
- Working with development teams and project managers to deliver client solutions as per the agreed scope
- Providing solutions assurance, ensuring our proposals meet our client’s business requirements and align with our technology strategy & standards
- Articulating and managing technical risks
- Supporting Episode Six’s goals and objectives such as those related to sales, productivity, profitability and industry penetration
- Assisting in developing strategies and materials in support of the Episode Six’s overall solution architecture practice, business development and sales effort
- Contributing to our roadmap, shaping our future solutions
- Providing subject matter expertise to our clients and colleagues
- Traveling as required, mostly in UK region
What experiences and skills are necessary to be successful in this role:
- 10 years of experience in customer-facing roles, solution architecture & technical design, and payments industry with a strong focus on card payments, including credit, debit, and prepaid products
- Hands-on experience in card processing systems and standards such as ISO 8583, and integration with card networks including Mastercard and Visa
- Excellent communication skills (English) – ability to engage across a broad range of stakeholders at an appropriate level, business or technical
- Ability to articulate ideas/solutions clearly, visually and written
- Experience working with APIs
- Strong technical understanding, capability and willingness to learn and develop skills on a daily basis
- Very driven and self-motivated, able to work autonomously
- A team player with a ‘can-do’, entrepreneurial attitude that thrives in an agile, ever-changing world
- Knowledge of payment concepts and global payments landscape; preference to the local regulatory landscape in the US region
- Application architecture/domain expertise in Java based applications and cloud/on-premise infrastructure
What makes a successful E6er?
- We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow.
- We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact.
- A people first mentality. Professional development from day 1, a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you.
Authorization to work in either the U.S. or Canada is a precondition of employment at E6. We unfortunately are not able to provide employment sponsorship at this time.
Episode Six is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics.
Episode Six is committed to providing reasonable accommodations for qualified individuals with disabilities who may require assistance during the application or interview process. Please reach out to E6’s Talent Acquisition Team at recruiting@episodesix.com if you need any support.
Ready to apply?
Apply to Episode Six USSolutions Architect
Share this job
How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day.
We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments.
Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x.
Interested in redefining what’s possible in payments? Join Episode Six today.
What we’re hiring for:
We are a growing fintech organization looking to add a Solutions Architect for our Global Delivery team! This role will be for our delivery team based in Texas.
What you’ll be responsible for in this role:
- Lead technical pre-sales exercises with customers
- Prepare and deliver technical presentations
- Lead design of creative solutions from conception to delivery, shaping our clients’ thinking
- Support sales in answering RFI/RFP/RFQ (technical focus) and other customer proposals
- Crafting well defined description of operations/statement of works, partitioning solutions, supporting definition of project specifications, requirements and any development needs
- Working with development teams and project managers to deliver client solutions as per the agreed scope
- Providing solutions assurance, ensuring our proposals meet our client’s business requirements and align with our technology strategy & standards
- Articulating and managing technical risks
- Supporting Episode Six’s goals and objectives such as those related to sales, productivity, profitability and industry penetration
- Assisting in developing strategies and materials in support of the Episode Six’s overall solution architecture practice, business development and sales effort
- Contributing to our roadmap, shaping our future solutions
- Providing subject matter expertise to our clients and colleagues
- Traveling as required, mostly in UK region
What experiences and skills are necessary to be successful in this role:
- 10 years of experience in customer-facing roles, solution architecture & technical design, and payments industry with a strong focus on card payments, including credit, debit, and prepaid products
- Hands-on experience in card processing systems and standards such as ISO 8583, and integration with card networks including Mastercard and Visa
- Excellent communication skills (English) – ability to engage across a broad range of stakeholders at an appropriate level, business or technical
- Ability to articulate ideas/solutions clearly, visually and written
- Experience working with APIs
- Strong technical understanding, capability and willingness to learn and develop skills on a daily basis
- Very driven and self-motivated, able to work autonomously
- A team player with a ‘can-do’, entrepreneurial attitude that thrives in an agile, ever-changing world
- Knowledge of payment concepts and global payments landscape; preference to the local regulatory landscape in the US region
- Application architecture/domain expertise in Java based applications and cloud/on-premise infrastructure
What makes a successful E6er?
- We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow.
- We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact.
- A people first mentality. Professional development from day 1, a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you.
Authorization to work in either the U.S. or Canada is a precondition of employment at E6. We unfortunately are not able to provide employment sponsorship at this time.
Episode Six is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics.
Episode Six is committed to providing reasonable accommodations for qualified individuals with disabilities who may require assistance during the application or interview process. Please reach out to E6’s Talent Acquisition Team at recruiting@episodesix.com if you need any support.
Ready to apply?
Apply to Episode Six USSolutions Architect
Share this job
How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day.
We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments.
Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x.
Interested in redefining what’s possible in payments? Join Episode Six today.
What we’re hiring for:
We are a growing fintech organization looking to add a Solutions Architect for our Global Delivery team! This role will be for our delivery team based in Austin, Texas.
What you’ll be responsible for in this role:
- Lead technical pre-sales exercises with customers
- Prepare and deliver technical presentations
- Lead design of creative solutions from conception to delivery, shaping our clients’ thinking
- Support sales in answering RFI/RFP/RFQ (technical focus) and other customer proposals
- Crafting well defined description of operations/statement of works, partitioning solutions, supporting definition of project specifications, requirements and any development needs
- Working with development teams and project managers to deliver client solutions as per the agreed scope
- Providing solutions assurance, ensuring our proposals meet our client’s business requirements and align with our technology strategy & standards
- Articulating and managing technical risks
- Supporting Episode Six’s goals and objectives such as those related to sales, productivity, profitability and industry penetration
- Assisting in developing strategies and materials in support of the Episode Six’s overall solution architecture practice, business development and sales effort
- Contributing to our roadmap, shaping our future solutions
- Providing subject matter expertise to our clients and colleagues
- Traveling as required, mostly in UK region
What experiences and skills are necessary to be successful in this role:
- 10 years of experience in customer-facing roles, solution architecture & technical design, and payments industry with a strong focus on card payments, including credit, debit, and prepaid products
- Hands-on experience in card processing systems and standards such as ISO 8583, and integration with card networks including Mastercard and Visa
- Excellent communication skills (English) – ability to engage across a broad range of stakeholders at an appropriate level, business or technical
- Ability to articulate ideas/solutions clearly, visually and written
- Experience working with APIs
- Strong technical understanding, capability and willingness to learn and develop skills on a daily basis
- Very driven and self-motivated, able to work autonomously
- A team player with a ‘can-do’, entrepreneurial attitude that thrives in an agile, ever-changing world
- Knowledge of payment concepts and global payments landscape; preference to the local regulatory landscape in the US region
- Application architecture/domain expertise in Java based applications and cloud/on-premise infrastructure
What makes a successful E6er?
- We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow.
- We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact.
- A people first mentality. Professional development from day 1, a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you.
Authorization to work in either the U.S. or Canada is a precondition of employment at E6. We unfortunately are not able to provide employment sponsorship at this time.
Episode Six is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics.
Episode Six is committed to providing reasonable accommodations for qualified individuals with disabilities who may require assistance during the application or interview process. Please reach out to E6’s Talent Acquisition Team at recruiting@episodesix.com if you need any support.
Ready to apply?
Apply to Episode Six USSolutions Architect
Share this job
How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day.
We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments.
Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x.
Interested in redefining what’s possible in payments? Join Episode Six today.
What we’re hiring for:
We are a growing fintech organization looking to add a Solutions Architect for our Global Delivery team!
What you’ll be responsible for in this role:
- Lead technical pre-sales exercises with customers
- Prepare and deliver technical presentations
- Lead design of creative solutions from conception to delivery, shaping our clients’ thinking
- Support sales in answering RFI/RFP/RFQ (technical focus) and other customer proposals
- Crafting well defined description of operations/statement of works, partitioning solutions, supporting definition of project specifications, requirements and any development needs
- Working with development teams and project managers to deliver client solutions as per the agreed scope
- Providing solutions assurance, ensuring our proposals meet our client’s business requirements and align with our technology strategy & standards
- Articulating and managing technical risks
- Supporting Episode Six’s goals and objectives such as those related to sales, productivity, profitability and industry penetration
- Assisting in developing strategies and materials in support of the Episode Six’s overall solution architecture practice, business development and sales effort
- Contributing to our roadmap, shaping our future solutions
- Providing subject matter expertise to our clients and colleagues
- Traveling as required, mostly in UK region
What experiences and skills are necessary to be successful in this role:
- 10 years of experience in customer-facing roles, solution architecture & technical design, and payments industry with a strong focus on card payments, including credit, debit, and prepaid products
- Hands-on experience in card processing systems and standards such as ISO 8583, and integration with card networks including Mastercard and Visa
- Excellent communication skills (English) – ability to engage across a broad range of stakeholders at an appropriate level, business or technical
- Ability to articulate ideas/solutions clearly, visually and written
- Experience working with APIs
- Strong technical understanding, capability and willingness to learn and develop skills on a daily basis
- Very driven and self-motivated, able to work autonomously
- A team player with a ‘can-do’, entrepreneurial attitude that thrives in an agile, ever-changing world
- Knowledge of payment concepts and global payments landscape; preference to the local regulatory landscape in the US region
- Application architecture/domain expertise in Java based applications and cloud/on-premise infrastructure
What makes a successful E6er?
- We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow.
- We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact.
- A people first mentality. Professional development from day 1, a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you.
Authorization to work in either the U.S. or Canada is a precondition of employment at E6. We unfortunately are not able to provide employment sponsorship at this time.
Episode Six is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics.
Episode Six is committed to providing reasonable accommodations for qualified individuals with disabilities who may require assistance during the application or interview process. Please reach out to E6’s Talent Acquisition Team at recruiting@episodesix.com if you need any support.
Ready to apply?
Apply to Episode SixYour Impact
We're looking for a Systems Administrator to join our Business Technology team with a primary focus on networking. You'll design, build, and maintain DISCO's office network infrastructure, strengthen our wireless environments, and help manage our identity and SaaS ecosystem. You'll also play a central role in several high-impact initiatives this year — from deploying enterprise AI tooling to building disaster recovery playbooks. Working closely with the Director of IT, you'll get hands-on ownership of core infrastructure while contributing to cross-functional projects that touch security, compliance, and business transformation. If you want a role where your work is visible and varied, this is a great fit.
What You'll Do
- Own and evolve DISCO's network infrastructure (Primary Focus): You'll take the lead on designing and maintaining our office and Forensics networks — including rolling out certificate-based authentication (802.1x) on the Forensics network, hardening network security controls, and improving wireless configuration across all office locations.
- Shape how we manage identity and access: You'll serve as a key Okta administrator, managing application integrations, lifecycle policies, and access reviews. You'll also build out monitoring and governance for privileged "break glass" access to sensitive SaaS applications, closing a meaningful security gap.
- Build secure handling procedures for forensics customer data: Working with the Director of IT, you'll establish the processes for how customer data media is received, stored, tracked, and encrypted — ensuring chain-of-custody integrity and reducing risk across the board.
- Play a central role in the rollout of AI tools across the company: You'll be a key contributor to the technical deployment of enterprise AI tooling, helping develop the policies and configurations that ensure these tools are adopted securely. This is a high-visibility initiative at the intersection of IT, security, and business transformation.
- Help build our disaster recovery playbook: You'll contribute to developing disaster recovery plans, runbooks, and SOPs for the tools and infrastructure we manage, then help test them to make sure they actually work.
- Keep our systems running and improving: You'll work alongside the IT team to administer, monitor, and maintain our broader environment — virtual and physical networks, engineering tooling, and collaboration platforms.
- Strengthen our security posture: You'll enforce IT security policies, conduct regular audits, and help ensure we stay compliant with relevant regulations.
- Be a go-to for tough technical problems: You'll provide escalated support for complex IT issues and coordinate with vendors when we need outside expertise.
Who You Are
- 3-5 years of experience in IT systems administration, network engineering, or infrastructure management.
- Solid hands-on experience with network design, configuration, and troubleshooting — you're comfortable working with switches, firewalls, VLANs, routing, and wireless infrastructure.
- Experience administering Okta, including application integrations and lifecycle management.
- A good understanding of core IT concepts like mail flow, backup and recovery, network architecture, and Infrastructure as a Service.
- You're highly organized and detail oriented — the kind of person who builds processes that others can actually follow.
- You communicate clearly in writing, especially when it comes to documentation, runbooks, and policy implementation.
- You're naturally collaborative and comfortable partnering across teams like Legal, Compliance, and Security.
- You take ownership of problems and see them through, even when the path isn't fully defined yet.
- Strong networking fundamentals: TCP/IP, DNS, DHCP, VLANs, firewalls, wireless security, and 802.1x.
- Working knowledge of network security principles, including segmentation, certificate management, and access control.
- Familiarity with SaaS administration and privileged access management best practices.
- Broad technical knowledge of IT operations and infrastructure.
- Experience with low code or no code automation tools like Workato or Okta Workflows.
Even Better If You Have…
- Experience with 802.1x network access control and certificate-based authentication
- Experience with privileged access monitoring and governance for SaaS platforms
- Familiarity with forensic data handling, chain-of-custody procedures, or a background in legal technology or eDiscovery. This is a niche area and we're happy to bring the right person up to speed. (Nice to have)
- Exposure to enterprise AI tool deployment (e.g., Claude Enterprise, Copilot, or similar). This is emerging territory for everyone — curiosity and good security instincts matter more than direct experience.
- Experience building disaster recovery plans, runbooks, or SOPs.
- Relevant certifications like Okta Certified Professional, CCNA, or CompTIA Network+.
- Experience with implementing information retention policies or data lifecycle management.
Authorization to Work in the U.S.: Candidates must be legally authorized to work in the United States without sponsorship now or in the future. DISCO is not currently sponsoring visas, including, but not limited to, H-1B, TN, or EAD, and we are not accepting visa transfers.
Perks of DISCO
- Open, inclusive, and fun environment
- Benefits, including medical, dental and vision insurance, as well as 401(k)
- Competitive salary plus RSUs
- Flexible PTO
- Opportunity to be a part of a company that is revolutionizing the legal industry
- Growth opportunities throughout the company
About DISCO
DISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise data that is relevant or potentially relevant to legal matters.
At DISCO, we believe AI is a core enabler of how work gets done. All employees are expected to proactively adopt and responsibly use AI tools to drive efficiency, improve outcomes, and continuously evolve how they operate in their role.
Are you ready to help us fulfill our mission to use technology to strengthen the rule of law? Join us!
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Ready to apply?
Apply to DISCO