About the Role

As a Senior Technical Artist at Fortis Games, your mission is to bridge the gap between art and technology by developing efficient tools, optimizing asset pipelines, and ensuring seamless integration between art and engineering. You will be instrumental in developing and maintaining rigging systems, shader workflows, and automation tools, helping the art team create high-quality visuals while keeping performance in check. This role allows you to work across multiple projects, collaborating with designers, engineers, and other artists to ensure technical excellence and consistency across all game assets.

• Develop and maintain tools and pipelines for efficient asset creation and integration.
• Identify and communicate technical limitations and potential solutions for art assets and game systems.
• Responsible for developing and implementing rigging systems to support character and creature animation.
• Collaborate with other departments, such as engineering and design, to ensure consistency and quality across the game.
• Lead the development and maintenance of advanced shader systems for the game, optimizing them for performance on target platforms while maintaining high visual fidelity.

What you’ll achieve 

• Implement advanced rigging and animation techniques that increase the efficiency of the production pipeline, resulting in a more streamlined development process.
• Implement and refine pipeline tools and workflows to enable seamless asset creation and level building, reducing errors and improving collaboration between art and design teams.
• Develop and implement advanced VFX features and systems, collaborate with the team to maintain a consistent visual style, quality and efficiency.
• Develop and maintain technical documentation for optimization techniques and share knowledge with the team to ensure best practices.
• Work with programmers to identify bottlenecks and optimize systems, and ensure the project runs at a high level of performance across multiple platforms.
• Effective mentorship and guidance for junior technical artists. 
• Effective communication and collaboration with the art, design, and programming teams. 

What you’ll need to be successful 

• Advanced knowledge of the Unity game engine and scripting.
• Excellent knowledge of modeling programs such as 3DSMAX, Maya, Blender, Zbrush and texture/material authoring tools such as Photoshop and Substance.
• Extensive experience in rigging and animating characters and objects in various styles and workflows.
• Ability to troubleshoot and optimize rigs and animations for maximum performance and quality.
• Basic knowledge of shader creation via node graph, HLSL or GLSL.
• Base proficiency with Python, C# or C++
• Proficiency in creating and optimizing real-time game assets, including characters, environments, and particle effects.\
• Strong understanding of game mechanics and ability to implement complex game systems.
• Ability to provide technical guidance and mentorship to junior technical artists.
• Strong ability to debug complex technical issues and find creative solutions to problems.
• Excellent written and verbal communication skills.
• Ability to work independently and manage multiple projects simultaneously.

About the Role

As a Senior Technical Artist at Fortis Games, your mission is to bridge the gap between art and technology by developing efficient tools, optimizing asset pipelines, and ensuring seamless integration between art and engineering. You will be instrumental in developing and maintaining rigging systems, shader workflows, and automation tools, helping the art team create high-quality visuals while keeping performance in check. This role allows you to work across multiple projects, collaborating with designers, engineers, and other artists to ensure technical excellence and consistency across all game assets.

• Develop and maintain tools and pipelines for efficient asset creation and integration.
• Identify and communicate technical limitations and potential solutions for art assets and game systems.
• Responsible for developing and implementing rigging systems to support character and creature animation.
• Collaborate with other departments, such as engineering and design, to ensure consistency and quality across the game.
• Lead the development and maintenance of advanced shader systems for the game, optimizing them for performance on target platforms while maintaining high visual fidelity.

What you’ll achieve 

• Implement advanced rigging and animation techniques that increase the efficiency of the production pipeline, resulting in a more streamlined development process.
• Implement and refine pipeline tools and workflows to enable seamless asset creation and level building, reducing errors and improving collaboration between art and design teams.
• Develop and implement advanced VFX features and systems, collaborate with the team to maintain a consistent visual style, quality and efficiency.
• Develop and maintain technical documentation for optimization techniques and share knowledge with the team to ensure best practices.
• Work with programmers to identify bottlenecks and optimize systems, and ensure the project runs at a high level of performance across multiple platforms.
• Effective mentorship and guidance for junior technical artists. 
• Effective communication and collaboration with the art, design, and programming teams. 

What you’ll need to be successful 

• Advanced knowledge of the Unity game engine and scripting.
• Excellent knowledge of modeling programs such as 3DSMAX, Maya, Blender, Zbrush and texture/material authoring tools such as Photoshop and Substance.
• Extensive experience in rigging and animating characters and objects in various styles and workflows.
• Ability to troubleshoot and optimize rigs and animations for maximum performance and quality.
• Basic knowledge of shader creation via node graph, HLSL or GLSL.
• Base proficiency with Python, C# or C++
• Proficiency in creating and optimizing real-time game assets, including characters, environments, and particle effects.\
• Strong understanding of game mechanics and ability to implement complex game systems.
• Ability to provide technical guidance and mentorship to junior technical artists.
• Strong ability to debug complex technical issues and find creative solutions to problems.
• Excellent written and verbal communication skills.
• Ability to work independently and manage multiple projects simultaneously.

About the Role

As a Senior Technical Artist at Fortis Games, your mission is to bridge the gap between art and technology by developing efficient tools, optimizing asset pipelines, and ensuring seamless integration between art and engineering. You will be instrumental in developing and maintaining rigging systems, shader workflows, and automation tools, helping the art team create high-quality visuals while keeping performance in check. This role allows you to work across multiple projects, collaborating with designers, engineers, and other artists to ensure technical excellence and consistency across all game assets.

• Develop and maintain tools and pipelines for efficient asset creation and integration.
• Identify and communicate technical limitations and potential solutions for art assets and game systems.
• Responsible for developing and implementing rigging systems to support character and creature animation.
• Collaborate with other departments, such as engineering and design, to ensure consistency and quality across the game.
• Lead the development and maintenance of advanced shader systems for the game, optimizing them for performance on target platforms while maintaining high visual fidelity.

What you’ll achieve 

• Implement advanced rigging and animation techniques that increase the efficiency of the production pipeline, resulting in a more streamlined development process.
• Implement and refine pipeline tools and workflows to enable seamless asset creation and level building, reducing errors and improving collaboration between art and design teams.
• Develop and implement advanced VFX features and systems, collaborate with the team to maintain a consistent visual style, quality and efficiency.
• Develop and maintain technical documentation for optimization techniques and share knowledge with the team to ensure best practices.
• Work with programmers to identify bottlenecks and optimize systems, and ensure the project runs at a high level of performance across multiple platforms.
• Effective mentorship and guidance for junior technical artists. 
• Effective communication and collaboration with the art, design, and programming teams. 

What you’ll need to be successful 

• Advanced knowledge of the Unity game engine and scripting.
• Excellent knowledge of modeling programs such as 3DSMAX, Maya, Blender, Zbrush and texture/material authoring tools such as Photoshop and Substance.
• Extensive experience in rigging and animating characters and objects in various styles and workflows.
• Ability to troubleshoot and optimize rigs and animations for maximum performance and quality.
• Basic knowledge of shader creation via node graph, HLSL or GLSL.
• Base proficiency with Python, C# or C++
• Proficiency in creating and optimizing real-time game assets, including characters, environments, and particle effects.\
• Strong understanding of game mechanics and ability to implement complex game systems.
• Ability to provide technical guidance and mentorship to junior technical artists.
• Strong ability to debug complex technical issues and find creative solutions to problems.
• Excellent written and verbal communication skills.
• Ability to work independently and manage multiple projects simultaneously.

About the role

As a Staff Software Engineer (SDK), you will own platform live ops features and apply your creativity throughout the entire development lifecycle - from initial design to live game support. You will collaborate closely with product, design, and engineering teams to deliver high-quality game client features and reusable components, helping to accelerate development across Fortis Games. In this role, you will also provide technical leadership, architectural guidance, and mentorship to other engineers.

What you’ll achieve

• Engage in full-lifecycle development: scoping, design, implementation, documentation, and deployment of our game application.
• Lead technical design and design principles for client features and shared components
• Collaborate with back-end engineers on server-dependent game features.
• Work with product managers to shape product scope, evaluate technical tradeoffs, and define scalable solutions
• Adhere to and elevate studio development guidelines, code style, testing strategy, and architecture standards
• Perform in-depth client code analysis to identify and resolve complex bugs and performance issues.
• Create and review technical design documents to guide stakeholders and engineers
• Mentor and support other engineers, including guidance on TDD practices and effective use of AI coding agents in daily workflows

What you’ll need to be successful

• Experience developing mobile games or client applications using Unity3D
• Familiarity with building SDKs and reusable client frameworks
• Proven software engineering expertise within the gaming industry
• Experience leading architecture and technical design decisions
• Strong knowledge of software design principles and test-driven development (TDD) practices
• Experience collaborating with product managers on feature scope and technical planning
• Practical experience using AI coding agents / AI-assisted development tools with appropriate validation and quality control
• Team player, able to collaborate effectively with engineers, designers, and developers, with strong communication skills

Scopely is looking for a Lead Data Analyst to join our Finance team in Barcelona on a hybrid basis.

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. 

Show us the money! As the Finance team, we’re number crunchers with top-notch analytical and reporting skills. As a shared service, we get to work with all of Scopely's talented studios.

What You Will Do 

As a Lead Analytics Engineer, Finance, you will own and improve core finance analytics workflows that support monthly close, revenue reporting, audit support, and accounting analysis. You will partner closely with Accounting, Revenue, Game Analytics, Platform Analytics, and Engineering to build scalable data processes, investigate issues, and translate finance questions into durable data solutions.

• Lead recurring finance analytics workflows that support monthly close, revenue reporting, and accounting analysis.
• Own and review critical digital revenue reporting outputs and investigate issues related to data accuracy, completeness, and timing.
• Build, maintain, and improve SQL logic, validation checks, reporting workflows, and related finance data processes.
• Partner with Revenue Accounting, Game Analytics, and Platform Analytics teams to support item-based revenue recognition analyses, including consumable and durable logic, bundle allocations, paid versus earned currency treatment, virtual currency holding periods, and related user-behavior analyses.
• Monitor and maintain financial data pipelines, troubleshoot exceptions, and drive resolution when data is missing, delayed, or inconsistent.
• Design scalable controls, reconciliations, and documentation so recurring workflows are deterministic, auditable, and easier to hand off.
• Support quarterly and ad hoc finance analyses on purchases, player activity, and revenue trends that inform accounting conclusions and business decisions.
• Partner with Finance stakeholders to translate business questions into repeatable systems and durable reporting solutions instead of one-time analyses.
• Support audit requests by preparing evidence, explaining data logic, and coordinating with auditors and internal partners on finance systems and controls.
• Identify opportunities to automate manual finance processes and improve the scalability of the team’s reporting and operating model.
• Help define best practices for finance data tooling, runbooks, and documentation.

What We’re Looking For 

• Bachelor’s degree in Analytics, Statistics, Finance, Accounting, Economics, Computer Science, or another relevant quantitative field.
• 6+ years of experience in analytics, finance data, business operations, or related roles with ownership of business-critical workflows.
• Advanced SQL skills and proficiency in Python or another programming language used for data analysis, automation, and workflow support.
• Strong Excel / Google Sheets skills.
• Experience with cloud data warehouses and data platforms such as BigQuery, Snowflake, Redshift, AWS, Azure, or GCP-based workflows.
• Experience supporting finance, accounting, revenue reporting, monthly close, or audit-related data work.
• Strong understanding of reconciliation, controls, data quality, and process documentation.
• Ability to work cross-functionally and communicate clearly with both technical and non-technical stakeholders.
• Strong written and verbal communication skills, especially when explaining technical findings, risks, and tradeoffs to Finance partners.

Bonus Points 

• Experience in gaming, digital products, or revenue accounting.
• Experience building workflow automation, reusable analytical tooling, or documented runbooks.
• Experience supporting audit requests, finance systems controls, or operational process design.
• Experience mentoring analysts or informally leading cross-functional workstreams

Please submit your CV in English.

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that!   We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!

Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

This role will have access to sensitive and/or confidential employee or customer personally identifiable information (PII) and/or Company financial information, and therefore will be subject to background checks upon receiving a conditional offer of employment.

We are seeking a dynamic and experienced Senior Solutions Engineer to join our team at Boomi. You will play a crucial role in supporting enterprise accounts, managing relationships with customers' technical staff, and providing exceptional solutions tailored to meet their needs.

Your expertise will contribute to verifying operability, articulating value propositions, and qualifying sales opportunities to drive success for both the customer and Boomi.

Location: Spain, Barcelona, Hybrid or Madrid, Remote

About Boomi:

Boomi is the leading data activation company, empowering organizations to connect their applications and data seamlessly. We are looking for a talented Senior Solutions Engineer to join our EMEA organization and help drive our growth.

What you’ll do:

• Gain access to and manage relationships with customer technical staff functions to understand their requirements and challenges effectively.

• Qualify sales opportunities by understanding customer technical requirements, decision-making processes, and underlying demand drivers.

• Uncover and articulate the business value of Boomi's Enterprise Platform

• Create compelling presentations that demonstrate to technical as well as business decision-makers how Boomi effectively addresses pain points.

• Provide technical expertise and guidance throughout the sales process, ensuring a smooth transition from presales to implementation.

• Understand the competitive landscape and position Boomi's solutions effectively against competitors.

• Collaborate with sales teams, solution architects, leaders, and cross-functional technical groups to ensure a consistent and effective approach to solution application and development.

• Stay updated on industry trends, the competitive landscape, and emerging technologies relevant to Boomi's offerings (Agentic AI, iPaaS, APIM, B2B/EDI, Business Process Automation, Managed File Transfer,  Data Integration and Data Governance).

The Experience you bring:

• Excellent written and verbal communication skills in English and Spanish.

• A Bachelor’s Degree in Engineering, Computer Science, Applied Science, Business System Administration, or equivalent experience

• Extensive client-facing experience with a strong technical aptitude and presentation skill and/or Experience in field sales or customer consulting experience is preferred.

• Working experience with a global system integrator is a big plus.

• Track record of successful projects in Enterprise accounts.

• Experience in field sales or customer consulting experience is preferred. Working experience with a global system integrator is a big plus.

• Good understanding of integration technologies with a focus on APIs, data management, Agentic development or Event Driven Architectures.

• Hands-on experience with integration development or data synchronization platforms such as API Management, Master Data Management or related technology platforms is a significant advantage.

• Competitive knowledge is a big plus

• Experience to carry quota and provide support to sales planning activities such as forecasting, account planning and go-to-market strategies

• Integration experience with enterprise applications such as SAP, Oracle EBS, Fusion, Netsuite, MS Dynamics, Business Central, BizTalk, ServiceNow, Salesforce, IFS or others is also an advantage.

• Experience with any EDA platform: Solace, Kafka, ActiveMQ, RabbitMQ, Google Pub/Sub, Amazon SNS is a plus

• Experience with any Data platform like: Snowflake, Databricks, Redshift, BigQueries, Microsoft Fabric, Informatica, Talend, Tibco is a plus

• Experience with Integration Platforms (iPaaS) like Mulesoft, SAP BTP, Tibco, IBM webmethods, Workato is a plus

• Experience with AI platform like Amazon Bedrock, Microsoft Foundry, Google Vertex AI, IBM watsonx.ai, or other platforms is a plus

• Strong business acumen with the ability to understand, design, and validate system architectures that are relevant in modern enterprise environments.

• Ability to uncover customer needs and articulate the business value of solutions effectively.

• Ability to prioritize tasks and foster effective communication in global cross-functional teams.

• Ability to take ownership in highly professional teams.

• Strong presentation skills, active listening and comfort presenting to a wide variety of audiences, both in terms of responsibility and technical acumen.

• A natural passion for creative problem-solving and a curiosity to understand how things work.

• Ability to switch between working independently or collaboratively for extended periods.

• Understand the importance of continuous learning while also being a coach and mentor to other team members.

If you are passionate about technology, thrive in a customer-facing role, and possess the skills and experience outlined above, we encourage you to apply for this exciting opportunity to be part of the Boomi team.

#LI-LM1

Your Role

We’re hiring Senior Engineers to join one of our cross-functional product teams in our Human Performance group, which is focused on building cutting-edge solutions for athletes and sports teams that directly impact how they train, compete and achieve peak performance.

As a Senior Engineer, you’ll:

• Work with a cross-functional team. You’ll collaborate with Engineering, Quality Assurance, Product, Design and Scrum disciplines to deliver full-stack web features. 
• Develop and deliver. Your team has the autonomy to make a meaningful impact across the entire product area, listen to customers' needs and deliver game-changing features to push the boundaries of what they can achieve. Your team is empowered to take ownership of the user experience to support our coaches and athletes.
• Test new ideas. At Hudl, we iterate rapidly, deploying changes to the product hundreds of times daily across our Engineering team. In addition to working on concrete features, you’ll have the opportunity to propose solutions to more ambiguous technical problems and provide guidance to less experienced engineers.
• Mentor. You’ll share your expertise and educate others on development best practices and trade-offs, setting an example in planning, designing and delivering complex projects. 

This role requires 3 days in the office per week, so we're currently considering candidates who live within a commuting distance of our offices in Barcelona.

Must-Haves

• Experienced. You have either led or played a key role in developing large-scale applications.
• A team player. You understand that problem-solving is a team effort and will help others on our Engineering team learn and develop their skills.
• User-focused. You’re excited to have your work used by real people to solve real problems.
• Willing to learn. You have solid engineering skills but are always willing to dive into specific areas to gain the expertise needed to be successful in your role.

Nice-to-Haves

• Tech stack knowledge. Our core stack is C#/Node, React, TypeScript, MongoDB/SQL/ElasticSearch and AWS, so experience with these is ideal.

Our Role 

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech you need to do your best work.
• Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees—but no matter where you’re located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health.

Compensation

We make compensation decisions based on an individual's experience, skills and education in line with our internal pay equity practices. 

This role will also be eligible for a long-term incentive (LTI) award. Any bonuses awarded are based on individual and company performance paid at Hudl's discretion. 

Your Role

We’re hiring Senior Engineers to join one of our cross-functional product teams in our Human Performance group, which is focused on building cutting-edge solutions for athletes and sports teams that directly impact how they train, compete and achieve peak performance.

As a Senior Engineer, you’ll:

• Work with a cross-functional team. You’ll collaborate with Engineering, Quality Assurance, Product, Design and Scrum disciplines to deliver full-stack web features. 
• Develop and deliver. Your team has the autonomy to make a meaningful impact across the entire product area, listen to customers' needs and deliver game-changing features to push the boundaries of what they can achieve. Your team is empowered to take ownership of the user experience to support our coaches and athletes.
• Test new ideas. At Hudl, we iterate rapidly, deploying changes to the product hundreds of times daily across our Engineering team. In addition to working on concrete features, you’ll have the opportunity to propose solutions to more ambiguous technical problems and provide guidance to less experienced engineers.
• Mentor. You’ll share your expertise and educate others on development best practices and trade-offs, setting an example in planning, designing and delivering complex projects. 

For this role, we're currently considering candidates who live within a commuting distance of our offices in London. But with our flexible work policy, there aren't any current requirements for the number of days you come to the office.

Must-Haves

• Experienced. You have either led or played a key role in developing large-scale applications.
• A team player. You understand that problem-solving is a team effort and will help others on our Engineering team learn and develop their skills.
• User-focused. You’re excited to have your work used by real people to solve real problems.
• Willing to learn. You have solid engineering skills but are always willing to dive into specific areas to gain the expertise needed to be successful in your role.

Nice-to-Haves

• Tech stack knowledge. Our core stack is C#/Node, React, TypeScript, MongoDB/SQL/ElasticSearch and AWS, so experience with these is ideal.

Our Role 

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech you need to do your best work.
• Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees—but no matter where you’re located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health.

Compensation

We make compensation decisions based on an individual's experience, skills and education in line with our internal pay equity practices. 

This role will also be eligible for a long-term incentive (LTI) award. Any bonuses awarded are based on individual and company performance paid at Hudl's discretion. 

• Lead a team of Engineers, setting clear expectations and providing continuous feedback, coaching, and mentoring to ensure success and growth
• Working closely with feature owners, economy, liveops and other development teams to implement feature simulations and technological pipelines for Monopoly GO!
• Driving the implementation of systems that transform raw game data into analytical datasets for simulation and evaluation
• Ensuring technical performance is “Best-in-Class” throughout development
• Writing automated, high-quality tests (unit, integration, load, etc.) and working with QA teams to improve gameplay experience, curtail exploits and ensure that everything works smoothly
• Reviewing Technical Design Documents and provide feedback and guidance to other engineers
• Collaborating and communicating with cross-functional departments including: economy, liveops, qa, etc.
• Participating in a strong engineering team and culture
• Live game support & troubleshooting
• Contributing to technical plans and discussing the workflows and requirements with stakeholders
• Implementing tools to empower our liveops and game design teams in the creation of new and exciting game-play experiences
• Explore AI-assisted tools (LLMs, copilots, automation frameworks) to improve productivity, enhance analysis depth, and accelerate iteration cycles

• 6+ years as part of a professional game development team or other relevant area
• Experience managing people, driving 1:1s and performance reviews, doing follow ups and providing regular feedback to direct reports
• Experience driving and leading the technical execution of complex and interdisciplinary developments
• Mastery of C#, Python or another OO language, including experience with asynchronous and multi-threaded programming paradigms
• Hands-on experience with cloud computing (AWS, GCP...) and low-latency, high-scale distributed systems
• Strong computer science and engineering fundamentals (data structures, concurrency, design patterns, algorithms)
• Strong understanding of game framework architecture at scale, maintainability over time, robust API design, etc.
• Strong knowledge of application design best patterns and practices; understanding of maintainability concerns when designing and implementing applications
• Enjoy solving complex technical problems, especially in large systems
• Willingness to learn and work with new technologies
• You’re a great tech communicator who knows how to share knowledge with non-technical people
• You have a desire to seek out and take on user feedback to drive world class application development
• A passion for games

• Experience building your own games as personal projects or game jams
• Experience with AWS, Docker, Kibana, Ansible
• Experience with automated testing
• Solid experience with SQL and at least one data warehouse (BigQuery preferred)
• Knowledge of probability, applied statistics, and simulation techniques
• Experience with distributed processing tools: Spark, PySpark, or alternatives
• Experience building ETL/ELT pipelines using Airflow, DBT, or similar frameworks
• Experience in gaming, monetization, or game economy
• Familiarity with gameplay logic or LiveOps systems
• Experience developing internal libraries or tools for non-technical teams
• Curiosity for experimenting with AI systems to extend capabilities of existing pipelines or prototype new evaluation methods

At Scopely, we believe in creating a supportive work environment where everyone is treated with respect and inclusivity. We welcome individuals from all backgrounds and are committed to providing equal employment opportunities regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other protected status.

We are looking for a Senior Quantum Field Engineer. As a Senior Quantum Field Engineer, you’ll be part of a team whose mission is to lead IonQ on its journey to build the world’s best quantum solutions and solve the world’s most complex problems.  Field Engineering sits at the intersection of customers, markets, products and product teams, algorithms, applications, innovation and strategy - this is the team where ideas become applied and have impact.

Join a nimble team of scientists, engineers, salespeople, marketers, business developers, and product managers to drive an entirely new quantum computing business. We’re seeking versatile engineers and architects skilled in technical sales, technical demos and customer interactions who feel energized to deliver IonQ’s quantum computing products and quantum applications. 

Responsibilities:

• Inspire prospective clients by explaining IonQ’s strategy, portfolio and answering technical questions about quantum portfolio (compute, network, security, sensing and space) and quantum applications.
• Lead and shepherd client discussions, inspiring them to see how quantum applications can be implemented in their business domain.
• This includes working through business needs and mapping Quantum Algorithms (financial services, bioscience, chemistry and materials, optimization, generative AI, and other domains) into application code and executing Proof-of-Concepts together with the IonQ Application team.
• Share insights from clients with the IonQ Product Management and Engineering teams such that client feedback is incorporated into our products.
• Navigate competitive objection handling
• Translate business needs expressed by our clients into technical work projects in collaboration with other team members.
• Create assets to explain features of our quantum applications and other IonQ quantum products.
• Move dialogs from initial ideation to focused exploration domain through to proof-of-concept and ultimately into production workflows.
• Lead client discovery sessions for business-oriented use cases that uncover potential overlap with development of useful quantum algorithms together with the IonQ Application team
• Partner with marketing, developer relations and business development to grow awareness of IonQ in the world at large.
• Attend industry conferences, as needed, to talk to client and support our booth activities.
• Some travel expected in the US (20%) but opportunities for global travel are available as well for client meeting and IonQ conference activities.
• This is a technical customer-facing role with the appropriate balance of compensation acceleration for success and a base salary to ensure that credibility and technical correctness always come first.

You’d be a good fit with:

• 5 years of experience in technical customer-facing roles or equivalent capacity.  The ability to communicate (at the various context-appropriate levels of depth) and persuade clearly, have strong EQ, and other customer facings skills are critical.
• Bachelor’s degree or above in Computer Science, Machine Learning, Data Science, or other STEM field, such as Chemistry, Physics or Engineering
• Motivated learner with a strong interest in quantum computing.

You’d be a great fit with: 

• Masters or PhD in a STEM field, perhaps adjacent to quantum computing.
• Time on the customer side in various verticals included leadership roles - this provides customer empathy
• Hands-on experience with Qiskit, Cirq or other quantum computing SDK.
• Proficient in Python and Jupyter Notebooks.
• Expert architecture skills across various technologies (“full stack skills”)
• Experience leading technical events.

Location: Spain 
Travel: 20% travel domestically and globally
Job ID:  1408

InvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology. 

To support our continuous growth we are looking for a bilingual Presales & Implementations Engineer to join our team. This key customer-facing position is responsible for understanding our client's business processes and mapping these processes to our software solutions. You will advise potential clients on technical aspects during the sales process, as well as implement our products to ensure that customers get the most value from our offerings.

Responsibilities:

• Delivering technical solutions to prospects or clients for ITSM & ITAM applications, including demos and proofs of concept, as well as production implementations.
• Validating the solutions offered to prospects, from both a technical and project planning point of view.
• Supporting Sales Representatives during the entire sales process, from request for information (RFI) and request for proposal (RFP), to contract negotiation and closing.
• Generating documents to make configuration easier including tips around implementation best practices.
• Interfacing between customers and our R&D teams to solve complex technical or product/implementation issues.

Qualifications:

Do not hesitate in applying if you... 

• Think analytically
• Hold or are working towards a degree in Engineering or Computer Science
• Have strong communication and negotiation skills
• Enjoy working with clients, have good energy, and are empathetic
• Have previous experience in software implementations and/or Presales, particularly ITSM, ITAM or ITIL
• Are bilingual in English and Spanish

Having previous experience using InvGate products is a big plus!

If you want to know more about us, visit our website: www.invgate.com

Do you want to work for one of the biggest consulting companies in Spain, working more than 12 hours a day and not having a life? We don’t either. So come and be part of a cool worldwide company, building things that matter to a real business, learning and making an impact while also enjoying your life. Our motto is: "Life before work".

At​ ​mediasmart,​ ​we​ ​are​ ​looking​ ​for​ ​a​ Senior DevOps/SRE​ ​to​ ​join​ ​our ​team,​ ​whose​ ​main​ ​function​ ​will​ ​be​ ​to develop for the main products we offer to users: the API and the web frontend

About mediasmart

mediasmart is part of the Affle group - a global adtech company that completed its successful IPO in India in 2019 and has been growing profitably since. Affle group has been in the adtech/martech business for over 15 years and runs multiple ad platform businesses including Appnext, MAAS, mDMP, Jampp, RevX, Vizury, Youappi in addition to mediasmart.

Some of the key investors in Affle Holdings include Microsoft and D2C (JV between NTT DoCoMo & Dentsu).

At mediasmart, our mission is to allow advertisers to effectively reach audiences across their digital journeys in real time, while maximizing engagement with campaigns and their incremental value to advertisers. mediasmart was one of the first players to enter the programmatic mobile ecosystem and to date our proprietary technology stack includes a DSP, DMP & Ad-Server, as well as direct connections to more than 30 ad exchanges where we buy display, video and native ads on mobile apps, Connected TVs, DOOH and desktop.

The mediasmart business is headquartered in Spain having fast growing global teams across APAC, LATAM in addition to Europe. 

Our culture and values

• Be a generous team player. One that helps others succeed and celebrate their success.
• Love curiosity. Keep learning and stay relevant.
• It’s a team effort. Collaborate and cooperate to build a smart company.
• Go farther. Be an example for others. Set the bar.
• Love what we do. Love our work with passion and respect.
• Do good and do well. Our work matters.

We work hard and never forget to have fun in the process. Absolutely devoted to our customers and to building the best mobile advertising company out there, our passion shines through everything we do.

Summary & Duties

As a Sr. DevOps Engineer, you will be a key player in scaling and refining a high-performance programmatic advertising platform. You won’t just maintain servers; you will evolve an elastic, global infrastructure that handles massive traffic peaks with millisecond precision.

You will work in constant collaboration with our local Engineering teams and the Global DevOps unit, ensuring that our platform's stability and scalability remain world-class while we iterate on our deployment velocity.

• Automate tasks such as application configuration and deployment.
• Contribute to the technical decision-making process to define the platform strategy.
• Build and maintain monitoring and alerting platforms.
• Apply DevOps methodologies with a continuous improvement mindset.
• Engage in upcoming projects’ infrastructure to ensure scalability and fault tolerance.
• Maintain high availability during traffic spikes, disasters, and malicious attacks.
• Work closely with the software development team to ensure systems are monitored 24x7.
• Review and drive continuous improvement initiatives across the platform, optimizing infrastructure, processes, and system and product performance.
• Collaborate with different Business Units across Affle Group to improve methodologies, processes, and technical best practices.

Requirements

• Strong Linux knowledge and troubleshooting skills in production environments.
• Solid experience working with Cloud platforms, especially AWS services such as EC2, RDS, S3, IAM, etc.
• Experience with infrastructure and configuration as code tools (Terraform, Ansible, etc.).
• Hands-on experience managing and scaling CI/CD platforms (Jenkins, GitHub Actions, etc.).
• Scripting experience with Bash for automation and operational tasks.
• Experience managing high-volume and highly available services.
• Knowledge of networking concepts, monitoring systems, and database administration.
• Hands-on experience with container orchestration platforms such as Kubernetes or Nomad.
• Availability to participate in on-call rotations to support production environments and after-hours incidents.
• Proficiency in English and Spanish, both written and spoken, to collaborate effectively with global teams.

Desirable requirements

• Experience with programming languages such as JavaScript/Node.js or Python.
• Knowledge of low-latency systems and distributed architectures (AdTech RTB, Trading platforms, etc.).
• Understanding of security, privacy, and compliance best practices for Operating Systems and Cloud Services.

Skills

• Analytical, curious, goal-oriented
• Strong orientation to detail, with an ability to collect and organize data, understand the results, and communicate them effectively
• Excellent interpersonal and communication skills, both written and oral
• Ability to motivate others to work as a team to meet the business case and customer goal
• Being proactive
• Ability to take personal initiative and prioritize workload whilst being a team player within a collaborative environment

Other perks of the job

• Flexible working hours
• To be part of a small team with direct impact in the final product
• Using state of the art technologies
• Educational resources
• Creative Fridays: one day every two weeks to work on your own ideas

Scopely is looking for a Staff / Senior Software Engineer, Live Technology to join our Monopoly GO! game team working on a hybrid basis out of our Barcelona studio hub, or remotely from within the EU.

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily

What You Will Do

• Design, implement, and evolve infrastructure systems that support scalable, high-velocity live operations, including CI/CD pipelines, build automation, deployment frameworks, and observability tooling.
• Own and maintain live technology platforms used across engineering teams, ensuring they are efficient, secure, and aligned with the evolving needs of a large-scale live mobile title.
• Develop internal enablement tools that streamline developer workflows, optimize build processes, and reduce friction across disciplines.
• Collaborate cross-functionally with backend, client, QA, production, and operations teams to define and refine workflows that improve build reliability, deployment speed, and live stability.
• Drive technical excellence by identifying and delivering infrastructure improvements that enhance performance, reduce cost, and strengthen system resilience.
• Architect solutions for Unity-based development pipelines, optimizing for build performance, cross-platform support, and rapid iteration.
• Enhance live system observability and monitoring, integrating best in class tooling to provide actionable insights into performance and reliability.
• Champion automation and long-term system health, ensuring that infrastructure and live systems evolve with product and organizational growth.

What We’re Looking For   

• Proven experience as a senior individual contributor focused on infrastructure, build engineering, or developer tooling within a high-scale live environment.
• Deep understanding of CI/CD pipelines and build automation, with hands-on experience in GitHub Actions, TeamCity, Bamboo, or similar tools.
• Strong programming proficiency in C# and a solid grasp of Unity build systems and challenges specific to live mobile development.
• Expertise in cloud infrastructure (AWS, GCP, or equivalent), including deployment automation, scalability, and cost optimization.
• Experience designing and maintaining systems that support continuous delivery and live release processes for mobile games.
• Familiarity with observability and monitoring platforms such as DataDog, Kibana or Bugsnag.
• Demonstrated ability to drive technical initiatives across teams, influencing architecture and process without formal management scope.
• A focus on reliability, performance, and developer enablement, with a passion for delivering exceptional player experiences through technology.

Highlights:

Location: Remote (CET hours preferred)

Compensation: €4,900 - €6,200 Gross + stock options

Language: Russian-speaking team

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

You will join a small team responsible for the stability, performance, and security of our server infrastructure: bare metal, VMs, databases, queues, networking, and infrastructure security. Our philosophy is simple: the team owns its systems end-to-end, and every engineer should be able to diagnose and fix issues in their area of responsibility.

This role is for someone who enjoys working with real infrastructure (OS, hardware/virtualization, networks), not just cloud abstractions.

What You'll Do

• Work primarily with on‑premise infrastructure (bare metal and VMs): setup, maintenance, troubleshooting
• Drive clarity in ambiguous situations by defining requirements, assumptions, and next steps
• Own automation projects end‑to‑end (design → rollout → maintenance)
• Improve how we operate: harden and tune systems and also improve the way the team works in terms of operational hygiene
• Keep the platform stable, fast, and secure: servers, web servers, databases, queues
• Investigate production incidents across OS / networking / infrastructure layers, apply temporary mitigations, coordinate with developers and participate in post‑mortems
• Participate in on‑call rotations
• Use AI in all aspects of day‑to‑day work: researching, troubleshooting, developing

Requirements

• 4+ years as a DevOps Engineer / SRE (or very close responsibilities)
• Real, hands-on experience with servers (VMs, bare metal) at the OS level and below: configuring, troubleshooting, digging into “why it’s broken”
• Confident Linux skills (we use Ubuntu). We expect you to be comfortable with the core tools from Linux Crisis Tools
• Solid understanding of networking basics; ability to configure and troubleshoot iptables
• Ansible + Git
• Experience with Bash or Python scripting for automation/observability
• Production/on‑call experience: diagnosing incidents, restoring service, participating in post‑mortems
• Ownership and attention to detail. Downtime is expensive: five years ago, 10 minutes of downtime cost us $100k — today it’s even more

Nice to Have

We understand it’s impossible to be an expert in everything, but it’s important to have solid hands-on experience in two or more of the areas below:

• ClickHouse, MongoDB: what each database is used for, monitoring, troubleshooting performance and slow queries, sharding
• Kafka: operating clusters at scale (topic moves, broker replacements, tuning)
• Redis: high‑load tuning, replication, sharding, performance monitoring
• Elasticsearch: configuration, scaling, sharding/cluster management
• HAProxy / Nginx: load balancing, SSL/TLS, caching, reverse proxying, performance monitoring
• OS tuning: kernel/network stack/filesystem parameters for high‑load systems
• Full Disk Encryption on LVM: We use Clevis + Tang in production
• Infrastructure Security: Teleport, HashiCorp Vault

Bonus points

Great if you’ve worked with any of the following:

• VictoriaMetrics and how it differs from the Prometheus stack
• Complex CI/CD pipelines. We use scripted Jenkins pipelines
• Bare‑metal Kubernetes: provisioning, networking (MetalLB or alternatives), isolation from the internet, scaling across providers (like OVH, Hetzner) and integration with existing infrastructure
• Flux and GitOps
• Terraform

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

About the Role

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement Zscaler's position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

As a Sales Development Representative based in Madrid, Spain, you will be responsible for driving the early-stage pipeline that fuels our regional growth. Reporting to the Sales Development Manager, you will act as the first point of contact for prospective customers, utilizing creative prospecting techniques and strategic collaboration to identify high-impact opportunities within the Spanish market.

What You Will Do

• Pipeline Generation: Research and prospect into organizations via email, calling, networking, and creative outreach to build early-stage sales pipeline.

• Strategic Qualification: Penetrate, profile, and qualify targeted companies to schedule well-qualified appointments with key decision-makers.

• Cross-Functional Collaboration: Partner closely with Sales and Sales Engineering teams to develop and execute strategic sales approaches.

• Market Research: Identify key decision-makers, educate prospects on Zscaler’s value proposition, and qualify buying interest through deep customer research.

• Data Integrity: Utilize CRM tools to maintain precise activity, contact, and account information for all customers and prospects.

• Reporting Structure: Reporting to the Sales Development Manager.

Who You Are

You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

Qualifications

Minimum Qualifications:

• Experience: 1 year of experience working in sales, business development, or a similar position.

• Language: Fluent business-level Spanish.

• Technical Aptitude: Proven ability to demonstrate an aptitude for technology.

Preferred Qualifications:

• Industry Experience: Experience working at a security, SaaS, or software company.

• Education: Bachelor’s degree in Business or a related field.

• Sales Skills: Proven capabilities in account development, opportunity qualification, pre-call planning, call structure/control, and time/territory management.

#LI-FO1

#LI-Hybrid

About the Role

The Staff Qualitative Researcher is Superbet's most senior practitioner of human-centred inquiry. This is a hands-on, high-output IC role. You are the person who knows how to get to the truth of a user's experience: their mental models, their anxieties, their unspoken expectations, their moments of delight and frustration.

You will lead qualitative research across the most strategically important and ambiguous product questions Superbet faces - from understanding how new markets experience sports for the first time, to uncovering the emotional dynamics of live in-play gambling, to defining what responsible gaming actually feels like from a user's perspective. You will work closely with the Principal Quant Researcher and the Research Manager to ensure qualitative and quantitative evidence are always richer together than apart.

You bring methodological mastery, creative curiosity, and the kind of presence that makes participants forget they're being observed and leaders believe you shape company wide narratives. You also bring a future positive mindset: you are actively integrating AI tools into your workflow to do more, faster, without sacrificing the depth that makes qual irreplaceable. You know when AI is helpful and when it is not and can help junior researchers make decisions around when to use them. 

What You Will Own

Deep Qualitative Research Execution

• Design and independently execute complex, multi-method qualitative research programmes spanning generative discovery, concept exploration, and evaluative depth - not just individual studies but longitudinal programmes of inquiry.
• Lead the most high-stakes and ambiguous research briefs: new market entry, new product category launches, trust and safety research, responsible gambling insights, and strategic bets where the organisation has the least existing evidence.
• Operate the full qualitative toolkit with mastery: semi-structured and unstructured in-depth interviews, contextual inquiry and ethnographic observation, diary studies and longitudinal panels, participatory design workshops, focus groups, co-creation sessions, and remote moderated/unmoderated studies.
• You have deep expertise in mental models, perception, jobs to be done and combining them to paint a rich psychological and workflow design. 
• Own recruitment strategy end-to-end: define screeners, work with research ops and vendors, build proprietary panels where needed, and ensure participant samples are representative of the diversity of Superbet's user base across markets.
• Produce analysis that goes beyond surface themes: you apply systematic coding, grounded theory approaches, interpretive phenomenological analysis, or jobs-to-be-done frameworks -  selecting the analytical lens that fits the question, not the one that's familiar.
• You inspire product teams to take action and drive progress. You can handle different levels of exposure to research within the company and convert colleagues to champions. 

AI-Enhanced Qualitative Workflows

• Lead the integration of AI tooling into Superbet's qualitative research practice - not as a replacement for human interpretation but as a force multiplier that increases throughput and analytical depth.
• Deploy LLM-assisted transcript analysis pipelines that handle first-pass thematic coding, anomaly flagging, and cross-participant pattern detection - freeing analyst time for higher-order interpretation.
• Use AI tools for rapid synthesis across large corpora of qual data: customer feedback, support tickets, app reviews, social listening, and interview transcripts - triangulating signals that would otherwise require weeks of manual work.
• Critically evaluate the output of AI-assisted analysis for bias, hallucination, and over-compression - maintaining methodological integrity while embracing efficiency.
• Build workflows and documentation that allow the broader team to use AI-assisted qual tools responsibly, and run training sessions that upskill colleagues on both the power and the limits of these tools.

Strategic Insight Generation & Storytelling

• Translate raw qualitative data into insight frameworks that have a life beyond the single study: mental model maps, user need taxonomies, experience principles, and behavioural archetypes that inform multiple product teams over multiple quarters.
• Craft research deliverables that move people — not slide decks of quotes, but evidence-driven narratives that make stakeholders genuinely see the world through the user's eyes.
• Partner with the Principal Quant Researcher to design mixed-methods programmes where qual findings generate hypotheses that quant can test at scale, and where quant anomalies trigger qual investigation.
• Present research to senior and executive stakeholders with confidence and authority — you know how to hold the room, handle pushback on findings, and advocate for the user even when their experience is inconvenient for the business.
• Maintain a living qualitative insights repository: tag and cross-reference findings so that past research informs present decisions and the organisation's qualitative knowledge compounds over time.

Research Quality, Standards & Community

• Set the qualitative methodological bar for the research team: review study designs, discussion guides, and analysis from junior and mid-level researchers - providing specific, developmental feedback that elevates their craft.
• Develop and maintain qualitative research standards documentation: best practices for moderation, coding, synthesis, and reporting that are practical, not theoretical.
• Act as a qualitative research community builder within Superbet: run internal workshops, share cutting-edge methods from the field, and make qualitative research legible and valued by non-research partners.
• Identify opportunities to democratise qualitative methods across Product and Design teams, building guardrails and templates that enable safe self-serve research without compromising rigour.

What We Are Looking For

Essential Experience

• 8+ years of UX research experience with a clear depth specialisation in qualitative methods -  ideally with experience in both generative and evaluative contexts across the full product development lifecycle.
• Mastery of qualitative data collection: exceptional moderation skills across IDIs, focus groups, diary studies, ethnographic observation, and co-design facilitation. You are comfortable in the field, in a lab, and on a video call.
• Deep qualitative analysis expertise: systematic thematic analysis, grounded theory, affinity diagramming at scale, IPA, and the judgment to know when interpretive depth is needed versus surface-level synthesis.
• Strong mixed-methods fluency: experience designing studies that integrate qual and quant, and the ability to have a credible technical conversation with quantitative researchers about their methodology.
• Demonstrated experience using AI tools in qualitative workflows - not just awareness, but real implementation with critical assessment of quality and validity.
• A track record of qualitative research that influenced major product or strategy decisions, with specific examples you can speak to in depth.
• Experience working across multiple markets or cultural contexts - essential given Superbet's multi-country footprint.

Skills & Mindset

• World-class moderator: You have a gift for putting participants at ease and creating the conditions where genuine, unguarded truth emerges. You know when to probe, when to wait, and when to redirect.
• Interpretive depth: You go beyond what users say to understand what they mean — and you can defend your interpretations with analytical rigour, not just instinct.
• AI-enhanced, not AI-dependent: You use AI to go faster and deeper, but your analytical judgement is irreplaceable and you know it. You apply AI tools critically, not uncritically.
• Generative thinker: You don't just answer the research question - you reframe it when necessary, spot adjacent insights the brief didn't ask for, and bring back richer evidence than expected.
• Empathy with edge: You care deeply about users and can advocate for them powerfully - but you're not naive. You understand the commercial context and know how to make the business case for user-centred decisions.
• Cultural intelligence: You are sensitive to the ways that culture shapes how people talk about their experiences, and you adjust your research approach accordingly.
• Org Mover - Your research is not theory alone, you know how to make things tangible, bite sized and move people and work forward. 
• Embrace difficult conversations - Driving research impact is as much about doing good research as it is about convincing people to see things your way. You work with people both easy and difficult to collaborate with to make great experiences come alive. 

Nice to Have

• MSc or PhD in Psychology, Anthropology, Sociology, HCI, Cultural Studies, or a related human behaviour field.
• Experience in high intensity consumer products, marketplaces, gaming, financial services, with some degree of experience in trust and safety is useful. 
• Experience with specialist qualitative methods: semiotics, discourse analysis, narrative research, or video ethnography.
• Proficiency with qualitative analysis tools: Dovetail, NVivo, MAXQDA, Atlas.ti, Reduct.
• Experience building or managing qualitative research panels or longitudinal participant communities.
• Published work or conference presentations in a qualitative research or HCI venue.

Why This Role at Superbet

Sports is one of the richest contexts for qualitative research: the experience is emotionally intense, socially embedded, culturally specific, and morally complex. Users have contradictory motivations. Their stated and actual behaviour diverge. The moments of joy and frustration are extreme. Understanding all of this deeply, not just what users click, but why they feel what they feel - is what separates good product decisions from great ones.

• Access to a diverse, passionate user base across 12+ markets - every cultural context brings new research challenges.
• A team that values qualitative rigour and won't ask you to reduce everything to a number.
• Senior visibility: your insights will be read by the CPO and product leadership, not just deposited in a repo.
• A Principal Quant Researcher as a genuine peer - someone to build with, argue with, and create better mixed-methods evidence with.
• Competitive compensation at Staff IC level with equity and a genuine investment in your development as a researcher.

At JetBrains, many teams rely on data and shared tools in their daily work – whether they are building products, improving AI solutions, running marketing campaigns, managing finances, or tracking sales. Our goal is to make these resources easy to find, understand, and use.

We’re looking for a Senior Technical Writer to join our Data Office department and help us create clear, structured documentation for data, metrics, tools, and services. You’ll work on content such as data catalogs, metrics documentation, user guides, SDK documentation, and UI text – helping colleagues understand and take advantage of our data ecosystem.

This role goes beyond writing. You’ll take ownership of a specific area, improve processes, lead documentation projects, support contributors, mentor junior writers, and help raise the overall quality of documentation throughout the department.

We’d love for you to join our team if you have

• Extensive writing experience within software, IT, or data-related domains.
• Strong technical foundation and an understanding of software development concepts and workflows.
• Experience documenting APIs, SDKs, developer tools, data tools, datasets, metrics, data catalogs, or other complex systems.
• Experience with docs-as-code, Markdown or XML, and version control (specifically Git).
• Excellent English and writing skills, with the ability to explain complex topics clearly and empathize with different highly technical audiences.
• A proactive mindset and the ability to work independently, take initiative, prioritize tasks, and move work forward.
• Strong communication and collaboration skills, including an inclination toward mentoring, knowledge sharing, and improving how the team works.

We’d be particularly thrilled if you have

• Strong understanding of data analysis concepts and terminology.
• Experience leading or independently completing technical documentation projects.
• Experience improving documentation processes with templates, automation, scripts, or AI tools.
• Experience optimizing content for both human readers and AI-based discovery and reuse.
  
  
  #LI-REDER

Highlights

Location: Remote (CET hours preferred)

Compensation: €4,700 - €6,100 gross + stock options

Language: Russian-speaking team

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

As a Backend Developer, you will be a key architect of the engine that powers our global platform. You'll resolve complex challenges in a high-load, distributed system, building and scaling the infrastructure that processes millions in donations. This is not a maintenance role; it's a high-impact, product-focused engineering position where clean architecture, performance, and reliability are paramount.

You will work on a complex product ecosystem—from our modern checkout experience to donor portals and massive analytics pipelines—all powered by a cutting-edge tech stack.

• Backend: Node.js (Koa, NestJS), TypeScript
• Database: MongoDB
• Infrastructure: Kafka for event streaming, Bull (Redis) for background jobs, ClickHouse for analytics, and Elasticsearch for search.

What You'll Do

• Design, build, and maintain clean, efficient, and scalable backend services in Node.js and TypeScript.
• Develop new product features from concept to deployment, collaborating closely with product managers and frontend engineers.
• Own key parts of our backend architecture, making critical decisions that enhance performance, reliability, and security.
• Write comprehensive unit tests and conduct thorough code reviews to maintain code quality.
• Proactively identify and implement system improvements, refactoring legacy code where necessary.
• Contribute to a culture of engineering excellence by mentoring others and sharing your expertise.

Requirements

• Experience: 5+ years of backend development experience, preferably in a product-driven environment.
• Node.js Expertise: Strong, hands-on experience with Node.js and modern frameworks like Koa or NestJS.
• TypeScript Pro: Deep expertise in TypeScript, including its advanced typing and module systems.
• Database Skills: Solid experience with MongoDB or other NoSQL databases.
• Distributed Systems: Familiarity with event-driven architecture using tools like Kafka, RabbitMQ, or Bull/Redis.
• Data & Search: Hands-on experience with ClickHouse (or similar analytics DBs) and Elasticsearch.
• Architectural Mindset: A strong understanding of system design, clean architecture principles, and performance optimization.
• Ownership: The ability to work independently, take ownership of your work, and see projects through to completion.
• Communication: Comfortable working within a Russian-speaking team.

Nice to Have

• Prior experience working in a remote-first, globally distributed team.
• Experience with performance monitoring and observability tools (e.g., Prometheus, Grafana, Datadog).
• A genuine interest in the non-profit technology sector.
• A hypothesis-driven mindset and the ability to communicate complex technical concepts to non-technical stakeholders.

Bonus points

• Curiosity and a hypothesis-driven mindset
• Ability to communicate complex analytical concepts to non-technical audiences
• Detail-oriented with a strong sense of ownership
• Comfort working in fast-paced, data-rich environments

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
• Co-working.
• Remote working

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

Highlights:

• Role: Director of Product
• Location: Remote (core hours 9:00–18:00 CET)
• Languages: Fluent English (C1) and Russian (Native)
• Travel: Regular travel to customers, conferences, and the U.S.
• Reports to: VP of Product

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. Biweekly engineering forums give space to share learnings and celebrate technical achievements. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the role

As Director of Product, Core Markets, you will own the strategy and execution that positions Fundraise Up as the category leader in key nonprofit verticals. You’ll lead and grow a team of Product Managers, collaborate tightly with Sales, GTM, and Customer Success, and engage directly with senior nonprofit executives on complex, enterprise-scale deals. This is a hands-on, results-driven role — you will set bold vision, raise the bar on execution, and drive measurable revenue growth and market dominance.

What “Core Markets” means here

Core Markets represent the priority verticals where Fundraise Up has established strong traction and significant growth potential — including large Tier 1 & Tier 2 nonprofits across Cause & Cure, Faith-based, and adjacent segments. Your mandate: position Fundraise Up as the partner of choice and default platform within these key markets.

Key Responsibilities

Market & Customer Leadership

• Develop deep expertise in Core Markets — understand segments, buying behaviors, procurement and RFP patterns, compliance requirements, and the key barriers to adoption.
• Drive continuous discovery — conduct executive interviews, site visits, and industry events, translating insights into clear “must-haves” versus differentiators for each vertical.
• Own strategic enterprise deals — present the product vision, address objections, and collaborate with the Go-to-Market team to co-create scalable, enterprise-grade rollout plans.

Portfolio Strategy & Outcomes

• Define and own the Core Markets strategy and multi-quarter roadmap across verticals; articulate crisp bets with quantified business cases.
• Balance scale vs. customization: protect product integrity while unlocking enterprise wins (no “zoo” of one-offs).
• Set and deliver against OKRs that tie directly to revenue and adoption (ARR growth, win-rate, NRR, adoption of key capabilities).

Team Leadership

• Hire, mentor, and inspire 2–5 PMs (vertical leads). Build a culture of ownership, curiosity, and high accountability.
• Establish operating rituals (discovery cadence, metrics reviews, launch playbooks) that scale learning and delivery.
• Grow leaders: coach PMs to manage their own cross-functional pods and represent the product credibly with enterprise customers.

GTM & Cross-Functional Partnership

• Operate as a true partner to Sales, Solutions, CS, and Marketing: equip teams with product narratives, competitive angles, and clear boundaries.
• Lead cross-functional execution with Engineering, Design, and Analytics to ship impactful, reliable capabilities on time.
• Communicate trade-offs with executive clarity; make decisions, document rationale, and keep stakeholders aligned.

Skills and Qualifications

• 10+ years in Product Management, with 3+ years leading PMs (managing managers or multiple PMs across areas).
• Enterprise B2B experience (SaaS/fintech/payments/e-commerce or adjacent), including pre-sales/RFPs and complex stakeholder management.
• Proven discovery & execution track record: from insight → business case → delivery → measurable impact.
• Metrics fluency: ARR, NRR, win-rate, conversion, adoption, time-to-value; strong analytical and decision-making skills.
• Communication: C1/C2 English—clear, confident, and persuasive with executives and cross-functional teams.
• Travel-ready: comfortable with regular customer visits and conferences (including the U.S.).

Bonus points

• Experience in nonprofit, giving, or payments (compliance, risk, donor experience).
• History of building vertical toolkits/solutions that scale across enterprise accounts.

What Great Looks Like in 12 Months

• Significantly improved win rate in our core markets.
• 80%+ of release expectations achieved.
• Clear narrative and playbooks for the field: why we win, where we don’t, what to say “no” to—and why.
• Team operating system in place: quarterly strategy reviews, robust discovery pipeline, and predictable delivery.

Director-Level Behaviors We Expect

• Accountable & reliable: owns outcomes, not just plans.
• Empathetic & relentlessly curious: keeps digging until root causes and workable solutions are found.
• Executive presence: confidently challenges and influences senior nonprofit leaders; commands the room with clarity and respect.
• Sales-friendly, product-centric: partners with GTM while protecting long-term product leverage.
• Resourceful & persistent: never stuck—always finds the next path forward with urgency.

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11+ paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

Highlights

Location: Remote (CET hours preferred)

Compensation: €6,600 - €7,700 gross + stock options

Language: Russian-speaking team; English B2+ required

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

We’re looking for an experienced Team Lead to join the Donor Experience Platform team. In this role, you will lead the development of a technical platform (internal API) that powers the company’s key products — various forms and interfaces for processing online donations.

We already have a strong team of developers as well as a product and technical roadmap in place, but we are missing a strong technical leader to lead the team.

What You'll Do

• Lead a team of 5-8 Fullstack developers.
• Write and review code (approximately 70/30 split in favor of management).
• Ensure the team follows company processes and engineering guidelines.
• Own the delivery of features and adherence to deadlines.
• Make technical decisions, prepare technical designs for new features, and align them with neighboring teams and your manager.
• Manage technical debt and maintain the technical backlog for your team.
• Mentor and develop engineers; conduct regular 1:1 meetings.
• Onboard new team members.
• Conduct performance reviews.

Requirements

• You are an experienced Engineering Team Lead with 10+ years of software development experience, including at least 2 years as a Team Lead or Engineering Manager managing a team of 5–10 developers.
• You’re a hands-on leader who can write code, make sound technical decisions, and design systems thoughtfully.
• You have strong people management skills — hiring, coaching, giving feedback, and resolving conflicts.
• You have at least 5 years of experience as a Fullstack Developer.
• You have at least 5 years of experience in product companies working with our stack: TypeScript, Node.js, MongoDB, Kafka, Redis.
• Experience working in fast-growing companies or startups will be a plus.
• Your English is at B2+ level: you don’t struggle to find words and can confidently discuss any technical topics.

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
• Co-working
• Remote working

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

Highlights

Location: Remote (CET hours preferred)

Compensation: €6,600 - €7,700 gross + stock options

Language: Russian-speaking team; English B2+ required

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

We are looking for an experienced Team Lead to join our Elements team. In this role, you will lead the development of embedded "elements" — a suite of widgets that non-profits integrate into their websites to drive donations or display impact statistics. Tech Stack: Node.js, React, TypeScript, MongoDB, Cloudflare Workers, and Kafka.

We already have a strong team of developers as well as a product and technical roadmap in place, but we are missing a strong technical leader to lead the team.

What You'll Do

• Lead a team of 3-5 Fullstack developers.
• Write and review code (approximately 70/30 split in favor of management).
• Ensure the team follows company processes and engineering guidelines.
• Own the delivery of features and adherence to deadlines.
• Make technical decisions, prepare technical designs for new features, and align them with neighboring teams and your manager.
• Manage technical debt and maintain the technical backlog for your team.
• Mentor and develop engineers; conduct regular 1:1 meetings.
• Onboard new team members.
• Conduct performance reviews.

Requirements

• You are an experienced Engineering Team Lead with 10+ years of software development experience, including at least 2 years as a Team Lead or Engineering Manager managing a team of 3–5 developers.
• You’re a hands-on leader who can write code, make sound technical decisions, and design systems thoughtfully.
• You have strong people management skills — hiring, coaching, giving feedback, and resolving conflicts.
• You have at least 3 years of experience as a Fullstack Developer.
• You have at least 5 years of experience in product companies working with our stack: TypeScript, Node.js, MongoDB, Kafka, Redis.
• Experience working in fast-growing companies or startups will be a plus.
• Your English is at B2+ level: you don’t struggle to find words and can confidently discuss any technical topics.

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education
• Gym or swimming pool
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
• Co-working
• Remote working

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

Highlights:

Location: Spain, Remote

Language: Russian-speaking team; Professional working proficiency in English (B1 or higher)

About Us

Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible. We continuously innovate to reduce page load times, boost conversion rates, and support a wide range of payment methods. Each month, people around the world contribute tens of millions of dollars through our platform.

The world’s leading nonprofit organizations trust Fundraise Up. UNICEF, the most prominent UN charity, uses our platform for 100% of its online fundraising. So does the American Heart Association, the Alzheimer’s Association, and many others. We’re proud to maintain a 4.9 out of 5 rating on leading review platforms.

We serve the enterprise segment, with a primary client base in the US, Canada, UK, and Australia.

The Team

Our product development team is currently at 150+ and growing. Team members are located across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia and Armenia. We primarily communicate in Russian.

We’re a tight-knit, high-impact team where every task matters. It’s a dynamic, collaborative environment where smart, curious engineers support one another, share knowledge, and strive for excellence. We encourage open dialogue and host bi-weekly engineering meetups to explore technical topics and showcase team insights.

About the Role

We’re looking for a Product Analyst to join the Donor Portal (Donor Experience) team. The Donor Portal team owns the post-donation experience – everything that happens after a donor completes a donation. The team focuses on reducing churn and increasing subscription LTV by improving subscription management within the donor portal (pauses, amount changes, skipping charges, etc.), as well as enhancing donor communications via email.

What You’ll Do

• Run A/B tests
• Identify insights in data, conduct research, and help product teams uncover growth opportunities.
• Work with retention rate and subscription/supporter LTV metrics.
• Design and build data marts.
• Develop and maintain BI dashboards.
• Handle ad-hoc requests from product teams.

Requirements

• 5+ years of professional experience as a Data Analyst or Product Analyst.
• A strong foundation in mathematical statistics and probability theory.
• Advanced proficiency in SQL.
• Expertise in Python and its data analysis libraries (NumPy, Pandas, Matplotlib, Scikit-learn).
• Hands-on experience with BI tools (Tableau, Power BI, Metabase).
• Strong written English for clear documentation and communication.
• A proactive, detail-oriented mindset with a passion for solving complex problems.

Our Tech Stack

• Languages & Libraries: Python
• Databases: ClickHouse, MongoDB, PostgreSQL
• BI & Visualization: Tableau, Grafana
• Orchestration: Airflow
• Version Control: Git

Bonus points

• Curiosity and a hypothesis-driven mindset
• Ability to communicate complex analytical concepts to non-technical audiences
• Detail-oriented with a strong sense of ownership
• Comfort working in fast-paced, data-rich environments

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
• Co-working
• Remote working

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

Highlights

Location: Spain, Remote

Language: Russian-speaking team; English proficiency required (C1)

About Us

Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible. We continuously innovate to reduce page load times, boost conversion rates, and support a wide range of payment methods. Each month, people around the world contribute tens of millions of dollars through our platform.

The world’s leading nonprofit organizations trust Fundraise Up. UNICEF, the most prominent UN charity, uses our platform for 100% of its online fundraising. So does the American Heart Association, the Alzheimer’s Association, and many others. We’re proud to maintain a 4.9 out of 5 rating on leading review platforms.

We serve the enterprise segment, with a primary client base in the US, Canada, UK, and Australia.

The Team

Our product development team is currently at 150+ and growing. Team members are located across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia and Armenia. We primarily communicate in Russian.

We’re a tight-knit, high-impact team where every task matters. It’s a dynamic, collaborative environment where smart, curious engineers support one another, share knowledge, and strive for excellence. We encourage open dialogue and host bi-weekly engineering meetups to explore technical topics and showcase team insights.

About the Role

As a Product Analyst, you will be a critical partner to our business teams, working closely with Sales, Marketing, Customer Success (CSM), and Partnerships. Your core mission is to transform raw data into actionable insights that measure effectiveness, drive strategy, and inform the product roadmap. While our development team is Russian-speaking, our main audience and business stakeholders are in the U.S., making your fluency in English essential for success.

What You’ll Do

• Uncover critical insights by forming hypotheses and validating them with data.
• Identify global and local trends in user behavior to inform product decisions.
• Analyze and interpret customer metrics to measure impact and value.
• Design and evaluate A/B tests with prospective customers to optimize performance.
• Handle ad-hoc analytical requests from stakeholders across the organization.

Requirements

• 4+ years of experience as a Data Analyst or Product Analyst.
• A strong foundation in mathematical statistics and probability theory.
• Advanced proficiency in SQL.
• Expertise in Python and its data analysis libraries (NumPy, Pandas, Matplotlib, Scikit-learn).
• Hands-on experience with BI tools (Tableau, Power BI, Metabase).
• Excellent command of written and spoken English (C1 level or higher).
• A proactive, curious mindset with strong analytical and communication skills.

Our Tech Stack

• Languages & Libraries: Python
• Databases: ClickHouse, MongoDB, PostgreSQL
• BI & Visualization: Tableau, Grafana, Metabase
• Orchestration: Airflow
• Version Control: Git

Bonus points

• Curiosity and a hypothesis-driven mindset
• Ability to communicate complex analytical concepts to non-technical audiences
• Detail-oriented with a strong sense of ownership
• Comfort working in fast-paced, data-rich environments

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
• Co-working
• Remote working

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

Highlights:

Location: Spain, Remote

Language: Russian-speaking team; Professional working proficiency in English (B1 or higher)

About Us

Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible. We continuously innovate to reduce page load times, boost conversion rates, and support a wide range of payment methods. Each month, people around the world contribute tens of millions of dollars through our platform.

The world’s leading nonprofit organizations trust Fundraise Up. UNICEF, the most prominent UN charity, uses our platform for 100% of its online fundraising. So does the American Heart Association, the Alzheimer’s Association, and many others. We’re proud to maintain a 4.9 out of 5 rating on leading review platforms.

We serve the enterprise segment, with a primary client base in the US, Canada, UK, and Australia.

The Team

Our product development team is currently at 150+ and growing. Team members are located across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia and Armenia. We primarily communicate in Russian.

We’re a tight-knit, high-impact team where every task matters. It’s a dynamic, collaborative environment where smart, curious engineers support one another, share knowledge, and strive for excellence. We encourage open dialogue and host bi-weekly engineering meetups to explore technical topics and showcase team insights.

About the Role

As a Product Analyst, you will be a versatile data expert at the heart of our product decisions. Your work will span the full analytical lifecycle—from building data marts and ETL processes to designing and analyzing A/B tests and delivering key insights to stakeholders. This is a role for a proactive analyst who is comfortable working across a wide range of tasks and is passionate about using data to find the truth and drive results.

What You’ll Do

• Uncover Actionable Insights: Identify key trends in user behavior, develop data-backed product hypotheses, and work with teams to test them.
• Own A/B Testing: Design, launch, and analyze A/B tests to validate ideas and optimize product performance.
• Build a Data Foundation: Create and maintain data marts and BI reports to visualize product and operational metrics for the entire company.
• Perform Deep-Dive Analyses: Handle ad-hoc analytical requests to answer critical business and product questions.

Requirements

• 5+ years of professional experience as a Data Analyst or Product Analyst.
• A strong foundation in mathematical statistics and probability theory.
• Advanced proficiency in SQL.
• Expertise in Python and its data analysis libraries (NumPy, Pandas, Matplotlib, Scikit-learn).
• Hands-on experience with BI tools (Tableau, Power BI, Metabase).
• Strong written English for clear documentation and communication.
• A proactive, detail-oriented mindset with a passion for solving complex problems.

Our Tech Stack

• Languages & Libraries: Python
• Databases: ClickHouse, MongoDB, PostgreSQL
• BI & Visualization: Tableau, Grafana
• Orchestration: Airflow
• Version Control: Git

Bonus points

• Curiosity and a hypothesis-driven mindset
• Ability to communicate complex analytical concepts to non-technical audiences
• Detail-oriented with a strong sense of ownership
• Comfort working in fast-paced, data-rich environments

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
• Co-working
• Remote working

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

Highlights:

Location: Spain, Remote

Language: Russian-speaking team; Professional working proficiency in English (B1 or higher)

About Us

Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible. We continuously innovate to reduce page load times, boost conversion rates, and support a wide range of payment methods. Each month, people around the world contribute tens of millions of dollars through our platform.

The world’s leading nonprofit organizations trust Fundraise Up. UNICEF, the most prominent UN charity, uses our platform for 100% of its online fundraising. So does the American Heart Association, the Alzheimer’s Association, and many others. We’re proud to maintain a 4.9 out of 5 rating on leading review platforms.

We serve the enterprise segment, with a primary client base in the US, Canada, UK, and Australia.

The Team

Our product development team is currently at 150+ and growing. Team members are located across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia and Armenia. We primarily communicate in Russian.

We’re a tight-knit, high-impact team where every task matters. It’s a dynamic, collaborative environment where smart, curious engineers support one another, share knowledge, and strive for excellence. We encourage open dialogue and host bi-weekly engineering meetups to explore technical topics and showcase team insights.

About the Role

We’re looking for a Team Lead to join our Product Analytics team for the New Products direction. The New Products direction is our “internal incubator,” responsible for the company’s future revenue. We don’t just improve existing products — we launch entirely new business verticals from scratch.

Currently, we have three key focus areas:
    1.    P2P (Peer-to-Peer): Building tools for mass fundraising events and marathons (a market with $8M+ ARR potential).
    2.    Tap-to-Pay & Kiosks: Enabling offline donations via smartphones and physical terminals.
    3.    Major Donors: Leveraging AI to identify and engage high-value donors.

At the moment, the team consists of one analyst who has already started working on the P2P product.

What You’ll Do

• Act as a right hand to product leads (PMs): help define success criteria for pilots and evaluate whether new products gain traction
• Build analytics from scratch: design data collection systems and ensure reliability monitoring from day one
• Evaluate the performance of new product launches
• Lead and grow the team: mentor team members, run 1:1s, and establish processes in a fast-growing function, as well as plan the roadmap and oversee execution and timelines

Requirements

• 5+ years of experience as a Product Analyst
• 2+ years of team management experience
• Strong knowledge of mathematical statistics and probability theory
• Proficiency in Python (NumPy, pandas, matplotlib, seaborn, scikit-learn)
• Advanced SQL skills
• Experience with BI tools (Tableau, Power BI, Metabase)

Our Tech Stack

• Python
• ClickHouse, MongoDB, PostgreSQL
• Tableau, Grafana
• Airflow
• Git

Bonus points

• Curiosity and a hypothesis-driven mindset
• Ability to communicate complex analytical concepts to non-technical audiences
• Detail-oriented with a strong sense of ownership
• Comfort working in fast-paced, data-rich environments

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• 31 days off
• 100% paid telemedicine plan
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Co-working
• Remote working
• Relocation package

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

Highlights

• Location: Spain Remote
• Stock options
• Languages: Fluent in Russian; English (B2)

About Us

Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible. We continuously innovate to reduce page load times, boost conversion rates, and support a wide range of payment methods. Each month, people around the world contribute tens of millions of dollars through our platform.

The world’s leading nonprofit organizations trust Fundraise Up. UNICEF-the most prominent UN charity-uses our platform for 100% of its online fundraising. So does the American Heart Association, the Alzheimer’s Association, and many others. We’re proud to maintain a 4.9 out of 5 rating on leading review platforms.

We serve the enterprise segment, with a primary client base in the US, Canada, UK, and Australia.

The Team

Our product development team is currently at 150+ and growing. Team members are located across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia, Armenia. We primarily communicate in Russian. 

We’re a tight-knit, high-impact team where every task matters. It’s a dynamic, collaborative environment where smart, curious engineers support one another, share knowledge, and strive for excellence. We encourage open dialogue and host bi-weekly engineering meetups to explore technical topics and showcase team insights.

What We Expect

We are looking for a designer with 7+ years of experience. You must be able to generate multiple solutions, justify them, receive and digest feedback effectively. It's essential to be comfortable with the idea of redoing everything from scratch. If such a request hurts your feelings, then we might not be the right fit – we deeply refine solutions, experiment extensively, and discard many ideas along the way.

It's super important to adhere to all types of agreements.

Proficiency in English at B2 level is required.

Before or after the interview, we may ask you to complete a test assignment. If you are concerned about us "using free ideas for the project," we will compensate you for the task regardless of the outcome (please inform us before starting).

Your Responsibilities

• Design and document UX scenarios, and create interactive prototypes.
• Build and maintain interfaces for different parts of the product in Figma.
• Collaborate with product managers, business analysts, and other designers.
• Oversee the quality of implementation during later stages of development.

Additional Information

• Our team works remotely, but we operate on a 9 AM to 6 PM CET schedule. During these hours, we actively collaborate via calls and discussions.
• The final compensation will depend on your experience, performance on the test task, technical interview results, and your country of residence.

Why Join Us

We’re building a strong team of passionate individuals. Everyone brings unique experience and is eager to share it.
There’s no complex hierarchy here — everyone is just a Zoom call away. Nearly all of our financial statistics are open internally, and we regularly share how the product, sales, and support work, where our clients and revenue come from, and what’s new and interesting across the company.

Benefits

Our compensation package includes comprehensive benefits and perks, meaningful equity, and a competitive salary:

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

Highlights

• Location: Spain, Remote (CET)
• Stock Options
• Language: Russian-speaking team; English fluency required (C1)

About the role

We are looking for a Product Owner to take full end-to-end ownership of Elements. Elements is our signature suite of AI-powered UI components designed to redefine the giving experience. We are looking for a Product Owner to take full end-to-end ownership of Elements — a critical interface system that powers brand-native, and high-converting donation experiences across the Fundraise Up platform.

In this role, you will own the product's long-term vision and strategy, translating company-wide initiatives into a concrete product roadmap. You will lead discovery and manage the end-to-end delivery of these roadmap features, while also serving as the "Architect of Execution" for the Growth team. You will take their high-level experiment concepts, translate them into production-ready specifications, and lead their delivery. If you enjoy balancing rigorous product discovery with high-velocity feature deployment, this role is for you.

What you’ll do

• Roadmap Strategy & Execution: Define the vision and roadmap for Elements, aligning with company OKRs.
• Full Lifecycle Ownership: Lead discovery and manage the end-to-end delivery of core product features (spec → design → development → release).
• Growth Partnership: Partner with PM Growth to translate their experiment concepts into clear, actionable technical specifications, ensuring predictable and high-velocity shipping.
• Stakeholder Support: Act as the product expert for GTM and CSM teams, resolving deal-breakers and converting client feedback into scalable product improvements.
• Quality & Stability: Collaborate with engineering to maintain high product performance and scalability as we expand.

What you’ll need

• 5+ years of experience in Product Management or Product Ownership within a B2B SaaS or Enterprise environment.
• Strategic & Execution Mindset: Proven track record of balancing strategic ownership (vision, roadmap, discovery) with an execution-driven approach that transforms high-level goals into successful, shipped products.
• Delivery Excellence: Strong experience writing detailed product specifications and managing complex delivery pipelines.
• Hybrid Collaboration: Success in working across teams, seamlessly switching between independent roadmap planning and executing stakeholder-defined growth experiments.
• Technical Communication: Ability to translate abstract business concepts and experiment hypotheses into clear, actionable requirements for engineering.
• Fluency in English (C1): Excellent verbal and written communication skills.

Benefits

Our compensation package includes comprehensive benefits and perks, meaningful equity, and a competitive salary:

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.

Highlights

Location: Remote (CET hours preferred)

Compensation: €5,200 - €6,100 gross + stock options

Language: Russian-speaking team, English B1+ required

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

As a Senior Data Engineer, you will be responsible for designing, building, and optimizing scalable data pipelines and ETL/ELT processes.

At the initial stage, you will be the first engineer in this direction, taking full ownership of the data domain. As the product and data needs grow, we plan to expand the team, and you will have the opportunity to contribute to its development.

This role requires a high level of autonomy and ownership, combined with close collaboration with analytics, Data Science, and engineering teams.

What You’ll Do

• Design and evolve the architecture of the data platform and storage systems.
• Build reliable ETL/ELT processes and develop scalable data pipelines for delivering data into a centralized analytical warehouse.
• Maintain and further develop the Data Warehouse.
• Collaborate with engineering and analytics teams on system design and architectural decisions.
• Ensure data governance and maintain high standards of data quality.
• Write and optimize queries for MongoDB and ClickHouse.
• Manage and maintain workflows in Airflow.

Requirements

• Experience: 7+ years of experience as a Data Engineer.
• Programming: 5+ years of experience with Python, TypeScript, Node.js, Kafka.
• Strong understanding of data processing algorithms and principles.
• Hands-on experience with ClickHouse, Airflow, Amazon S3, Git, Docker.
• Solid understanding of Data Lake and Data Warehouse architectures.
• Experience working with large-scale data and query optimization.
• Ability to work collaboratively toward shared goals.
• Strong sense of ownership, responsibility, and proactivity.
• English level: B1+.

Nice to Have

• Experience with Apache Parquet, MLflow, MongoDB. 

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education
• Gym or swimming pool
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
• Co-working
• Remote working

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

Highlights:

Role: Senior ML-Engineer

Location: Spain, Remote

Language: Russian-speaking team; Strong English required (B2)

About Us

Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible. We continuously innovate to reduce page load times, boost conversion rates, and support a wide range of payment methods. Each month, people around the world contribute tens of millions of dollars through our platform.

The world’s leading nonprofit organizations trust Fundraise Up. UNICEF, the most prominent UN charity, uses our platform for 100% of its online fundraising. So does the American Heart Association, the Alzheimer’s Association, and many others. We’re proud to maintain a 4.9 out of 5 rating on leading review platforms.

We serve the enterprise segment, with a primary client base in the US, Canada, UK, and Australia.

The Team

Our product development team is currently at 150+ and growing. Team members are located across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia and Armenia. We primarily communicate in Russian.

We’re a tight-knit, high-impact team where every task matters. It’s a dynamic, collaborative environment where smart, curious engineers support one another, share knowledge, and strive for excellence. We encourage open dialogue and host bi-weekly engineering meetups to explore technical topics and showcase team insights.

About the Role

We're looking for an ML Engineer with 5+ years of production experience to strengthen our ML team. We operate as an internal service and centre of excellence for 10+ product teams at Fundraise Up. This means you won't be tied to a single feature: one day you might be optimising donation amounts and upsell offers, and the next you could be building a smart assistant for the admin panel or working on transaction classification.

We actively use not only classical ML, but also RL, and we're expanding our LLM-based solutions — prompt engineering and pipeline design with LLM APIs (OpenAI and equivalents). That's why we're looking for someone with a broad mindset who isn't afraid to experiment and can choose the most effective approach for each task.

The project's main audience and business team are based in the US. Although the product development team is Russian-speaking, you may occasionally need to write in English.

What You’ll Do

• Develop and deploy ML solutions across different business areas using tabular data (uplift models, recommender systems). We are also actively developing projects that will involve e-commerce mechanics.
• Select the most appropriate ML/LLM approaches or propose alternative solutions.
• Build end-to-end ML solutions: data preparation, training, API development, and monitoring.
• Design prompts and LLM API-based pipelines for specific product tasks: classification, content generation, and response quality evaluation.

Requirements

• 5+ years of ML/DS experience solving real product problems
• Strong expertise in ML and mathematical statistics: solid knowledge of classical algorithms (especially gradient boosting); NLP knowledge is a plus
• Metrics-driven mindset: ability to connect ML metrics (ROC-AUC, F1, RMSE) with business metrics (CR, LTV)
• Strong engineering culture: confident in Python with a product-oriented approach to development; we value clean code, knowledge of design patterns, and solid engineering practices
• Data skills: advanced SQL; ability to independently and efficiently build complex datasets in ClickHouse and work with MongoDB
• MLOps understanding: hands-on experience with experiment tracking tools and understanding of production workflows (Docker, Git, CI/CD)
• Autonomy: ability to break down problems, choose the right tech stack (or justify a non-ML solution), and deliver to production

Our Tech Stack

Core: Python (uv, ruff), FastAPI, Pydantic, Docker

Models: CatBoost, Uplift Modeling (CausalML), OpenAI (RAG, Prompt-Engineering)

Data: ClickHouse, MongoDB, pandas, Polars, Redis

MLOps: MLflow, Airflow

Monitoring: Grafana, Sentry

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
• Co-working
• Remote working

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

Highlights:

Role: Senior ML-Engineer, Finance

Location: Spain, Remote

Language: Strong English required (C1)

About Us

Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible. We continuously innovate to reduce page load times, boost conversion rates, and support a wide range of payment methods. Each month, people around the world contribute tens of millions of dollars through our platform.

The world’s leading nonprofit organizations trust Fundraise Up. UNICEF, the most prominent UN charity, uses our platform for 100% of its online fundraising. So does the American Heart Association, the Alzheimer’s Association, and many others. We’re proud to maintain a 4.9 out of 5 rating on leading review platforms.

We serve the enterprise segment, with a primary client base in the US, Canada, UK, and Australia.

The Team

Our product development team is currently at 150+ and growing. Team members are located across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia and Armenia. We primarily communicate in Russian.

We’re a tight-knit, high-impact team where every task matters. It’s a dynamic, collaborative environment where smart, curious engineers support one another, share knowledge, and strive for excellence. We encourage open dialogue and host bi-weekly engineering meetups to explore technical topics and showcase team insights.

About the Role

We're looking for an ML Engineer with 5+ years of production experience to own a high-impact client intelligence initiative. Following a successful proof-of-concept with an external consultant, we are bringing this project fully in-house. The ultimate goal is to generate a comprehensive, enriched list of all potential clients globally — understanding their product requirements, industry verticals, and overall revenue potential — and deploy a scoring model that feeds directly into our sales pipeline.

This is an end-to-end ownership role. You will build from the ground up: data collection, enrichment, modeling, and production deployment. The project is co-managed by company executives and has a high strategic value.

What You’ll Do

• Build a market intelligence data-base via collecting different types of data (scraping, enrichment), fixing data pipeline and creating an ML model for scoring and analysis of the raw data.
• Design and operate scrapers to extract key signals from nonprofit websites, including products used, payment tools, and industry vertical indicators.
• Develop critical filters such as an "Is this website for fundraising?" binary classifier, alongside other features that distinguish high-potential prospects.
• Source and integrate financial data from international nonprofit registries, as well as third-party signals from SimilarWeb and Facebook.
• Store and structure the enriched dataset in our internal database, making it accessible and useful across the broader team for research and analysis.
• Work closely with the sales team to understand their qualification criteria. Analyze disqualified accounts in Salesforce to identify common exclusion patterns and refine scoring accordingly.
• Deploy the scoring model and own the process of integrating outputs into Salesforce in a clean, maintainable way.
• Build a scraper to monitor existing clients' websites, tracking whether Fundraise Up tools are correctly implemented across their properties.

Challenges You'll Navigate

• At the scale of ~1 million domains, expect domain duplicates, inconsistent data, and significant noise. You'll need to develop robust, cost-efficient filtering pipelines.
• A single model won't cover everything — you'll likely build several targeted sub-models tailored to specific verticals and geographies as the project matures.
• All of this needs to be accomplished without incurring high infrastructure or data costs. Pragmatic, scrappy solutions are valued here.

Requirements

• 5+ years of ML/DS experience solving real product problems
• Strong expertise in ML and mathematical statistics: solid knowledge of classical algorithms (especially gradient boosting) and understanding of modern NLP/LLM approaches
• Proven experience with large-scale web scraping and data pipeline construction
• Metrics-driven mindset: ability to connect ML metrics (ROC-AUC, F1, RMSE) with business metrics (conversion rate, LTV)
• Strong engineering culture: confident in Python with a product-oriented approach; we value clean code, knowledge of design patterns, and solid engineering practices
• Advanced SQL; ability to independently build complex datasets in ClickHouse and work with MongoDB
• MLOps understanding: hands-on experience with experiment tracking and production workflows (Docker, Git, CI/CD)
• Autonomy: ability to break down ambiguous problems, choose the right tech stack, and deliver to production

Our Tech Stack

Core: Python (uv, ruff), FastAPI, Pydantic, Docker

Models: CatBoost, Uplift Modeling (CausalML), OpenAI (RAG, Prompt-Engineering)

Data: ClickHouse, MongoDB, pandas, Polars, Redis

MLOps: MLflow, Airflow

Monitoring: Grafana, Sentry

Infra: linux server admin, distributed computation

Bonus points

• Curiosity and a hypothesis-driven mindset
• Ability to communicate complex analytical concepts to non-technical audiences
• Detail-oriented with a strong sense of ownership
• Comfort working in fast-paced, data-rich environments

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
• Co-working
• Remote working

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

Highlights

• Location: Spain, Remote (CET)
• Stock Options
• Language: Russian-speaking team; English fluency required (C1)

About the Role

We are looking for a Senior Product Owner to take full end-to-end ownership of the Checkout Modal — the beating heart of Fundraise Up. It is our highest-revenue product surface, facilitating the vast majority of our donation volume.

You will act as the "Architect of Execution" in a high-velocity environment: Checkout is the primary surface where the vast majority of our growth experiments are deployed. You will manage the intersection of strategic roadmap initiatives, high-frequency experimentation (in direct partnership with our PM Growth), and critical GTM support. If you are a seasoned product leader who thrives when the stakes are high, and precision is non-negotiable, we want to hear from you.

What You’ll Own

• Product Vision & Strategy: Define the long-term roadmap for Checkout Modal and align it with company OKRs.
• Revenue Engine Integrity: Take full ownership of the Checkout Modal's performance, stability, and evolution, ensuring it remains a world-class donation experience.

What You’ll Do

• Execute Strategic Roadmap: Translate company-wide strategic initiatives into prioritized, actionable plans and lead their delivery.
• Drive Growth Velocity: Partner directly with PM Growth to execute high-frequency experiments. You lead the technical specification and delivery phase, ensuring high-speed deployment without compromising platform stability.
• Orchestrate Stakeholders: Coordinate across multiple product areas and support GTM teams in resolving enterprise-critical deal breakers.
• Ensure Quality & Scalability: Collaborate with engineering to drive internal improvements, reduce tech debt, and maintain world-class performance.

What You’ll Need

• 5+ years of experience in Product Management within a B2B SaaS or Fintech environment.
• Senior Product Stewardship: Proven track record of managing a high-traffic, revenue-critical product surface.
• Strategic & Execution Mindset: Ability to balance independent roadmap ownership with a collaborative, execution-partner approach for Growth initiatives.
• Delivery Excellence: Expert at writing detailed technical specifications and managing complex delivery pipelines.
• Technical Communication: Ability to translate abstract business goals into clear requirements for engineering.
• Fluency in English (C1): Excellent verbal and written communication skills.

Benefits

Our compensation package includes comprehensive benefits and perks, meaningful equity, and a competitive salary:

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.

Highlights:

Location: Remote (CET hours preferred)

Compensation: €4,200 - €5,400 Gross + stock options

Language: Russian-speaking team

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

As a Senior QA Engineer (Quality Enablement), you will work in a cross-team role focused on improving product quality through processes, practices, and engineering influence across the entire organization.

QAE does not write product tests for teams on a regular basis. Instead, the role focuses on:

• Helping teams build effective testing strategies
• Reviewing test scenarios, automated tests, and technical decisions
• Analyzing quality metrics and driving improvements
• Educating teams on testing and automation best practices
• Preventing production incidents and reducing technical debt
• Contributing to test frameworks (helpers, utilities)

What You'll Do

• Help product teams define and improve testing strategies (unit / integration / E2E)
• Review test scenarios, automated tests, and quality-related technical decisions
• Analyze defects, flaky tests, and testing results
• Drive improvements based on quality metrics and recurring issues
• Support teams in building reliable and scalable test automation
• Contribute to test frameworks and shared tooling (helpers, utilities)
• Collaborate with engineers, product teams, and QA engineers
• Educate and mentor teams on testing practices and automation approaches
• Ensure test automation does not negatively impact CI performance

Requirements

• 7+ years of experience in testing web client-server applications
• 3+ years of experience in test automation
• Hands-on experience writing automated tests (E2E / integration)
• Experience with JavaScript / TypeScript
• Understanding of frontend architecture (React)
• Understanding of backend architecture (Node.js / NestJS)
• Experience developing or maintaining test frameworks
• Strong understanding of testing levels (unit / integration / E2E)
• Experience writing test scenarios or defining test strategy
• Experience reviewing automated tests (code review)
• Experience with CI/CD (Jenkins or similar)
• Docker (images, networks, volumes, docker-compose)
• Ability to influence quality through processes, not only code
• Strong communication skills
• Ownership mindset and willingness to take responsibility for quality decisions

Nice to Have

• Experience introducing testing or automation processes in teams
• Experience working with quality metrics (flaky rate, coverage, CI performance)
• Experience analyzing defects and improving processes
• Experience conducting trainings, workshops, or mentoring
• Experience working across multiple product teams
• Experience building or evolving E2E frameworks
• Experience reducing flaky tests and optimizing CI
• Experience in platform or enablement teams

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

About the role

Behind our user-friendly apps and global platform is the Engineering team. We are looking for Tech Support Engineers to join our mission. In this role, you will be the bridge between our business operations and engineering, ensuring our systems run smoothly and our users have the best possible experience.

Whether you are deep-diving into complex SQL queries, investigating production incidents, or analyzing code logic to identify a bug, your work will directly impact millions of fans worldwide.

You’ll work in high-scale production environments, participating in incident management and on-call rotations, helping resolve critical issues and improving the reliability and stability of our platform.

This role also offers a unique opportunity for internal mobility; we value growth, and many of our support engineers eventually transition into full-time Software Engineering roles.

What would you do at Fever?

• Act as a technical point of contact for incident management, triage, escalation, and resolution.
• Participate in on-call rotations and support critical production incidents (Sev1/Sev2).
• Troubleshoot complex technical issues across our client-server architecture.
• Perform deep-dive investigations using logs, monitoring tools, and database analysis.
• Write and optimize complex SQL queries to resolve data-related issues.
• Investigate APIs, services, and backend flows to identify root causes.
• Collaborate with Product, Engineering, and Operations teams to improve system reliability and operational excellence.
• Document technical workarounds, incident learnings, and contribute to our internal knowledge base.
• Help improve monitoring, alerting, and troubleshooting processes.

About you - Must have skills:

Technical mindset

• Proven experience in technical support, production support, troubleshooting, or similar roles.
• Excellent analytical and problem-solving skills.
• Experience working in production environments with exposure to critical incidents and on-call rotations.

Databases

• Strong understanding of PostgreSQL, MySQL, or other relational databases.
• Ability to write complex SQL queries and work with stored procedures.

APIs & Systems

• Knowledge of APIs, services, and client-server architecture.
• Experience working with RESTful APIs and JSON.
• Solid understanding of Unix/Linux environments.

Monitoring & Operations

• Familiarity with ticketing tools such as Jira or Zendesk.
• Experience using monitoring and logging platforms such as Datadog, Splunk, Grafana, or Kibana.
• Understanding of incident management, triage, escalation, and root cause analysis processes.

Communication

• Professional proficiency in English (written and verbal).
• Experience collaborating with cross-functional and international teams.

Nice to have:

• Code Literacy: Ability to read or write code in JavaScript, Java, Python, Go, or Elixir (experience with Elixir is a significant bonus).
• Cloud & Infrastructure: Knowledge of AWS, Docker, and Kubernetes.
• Mobile: Familiarity with mobile products (Android and iOS) and design life cycles.
• Curiosity: An active GitHub account or open-source contributions.
• Academic: BSc degree in Computer Science, IT, or a relevant field.

Benefits & Perks

• Attractive compensation package consisting of a base salary. 
• Health insurance and other benefits, such as Flexible remuneration with a 100% tax exemption through Cobee.
• You can receive part of your salary in advance through Payflow.
• 40% discount on all Fever events and experiences
• WellHub Membership
• English Lessons
• Home office friendly anywhere in Spain
• Opportunity to have a real impact in a high-growth global category leader
• Relocation package for international candidates
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

Who We Are

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, and 2K SportsLab. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of 2K’s portfolio currently includes several AAA, sports and entertainment brands, including global powerhouse NBA®️ 2K, renowned BioShock®️, Borderlands®️, Mafia, Sid Meier’s Civilization®️ and XCOM®️ brands; popular WWE®️ 2K and WWE®️ SuperCard franchises, TopSpin 2K25, as well as the critically and commercially acclaimed PGA TOUR®️ 2K

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role. If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply!

What We Need:

The Customer Success Associate is responsible for handling more complex customer service issues, including VIP tickets, time-sensitive requests, and advanced troubleshooting. Associates in this role are expected to contribute significantly to team projects, such as process improvement initiatives, product launches, and customer experience enhancements. This role requires a deeper understanding of company products and services, as well as the ability to mentor team members

What You Will Do:

Customer Support and Issue Resolution

• Deliver timely, accurate, and respectful follow-up to customer questions and issues, ensuring a high level of customer satisfaction.
• Troubleshoot and resolve advanced technical issues on PCs, Sony, and Microsoft consoles, leveraging in-depth product knowledge.
• Respond to VIP customer inquiries and handle time-sensitive requests with professionalism and urgency.
• Serve as an escalation point for Tier I associates, providing guidance and support to resolve challenging issues.
• Take ownership of customer service incidents, ensuring successful resolution and follow-up.

Content Moderation and Compliance

• Perform User Generated Content Moderations for various titles, ensuring compliance with company guidelines.

Collaboration and Cross-Department Coordination

• Collaborate with internal departments to address customer concerns and improve service delivery.

Special Projects and Knowledge Base Contribution

• Assist with special projects, such as mobile soft launches, Knowledge Base updates, and customer feedback analysis.
• Contribute to team projects by identifying areas for improvement, proposing solutions, and implementing changes.

Who Would Be A Great Fit:

Behavioral

• Demonstrate the ability to identify and address routine problems without requiring supervision. Apply critical thinking and past experience to resolve issues efficiently, ensuring minimal disruption to workflows.
• Communicate clearly and professionally with colleagues across different teams or departments. Ensure that information is shared accurately and in a timely manner, fostering collaboration and alignment on shared goals.

Technical

• Efficiently manage tasks, prioritize responsibilities, and ensure timely completion of deliverables with minimal errors.
• Apply technical knowledge and skills effectively to complete routine tasks.
• clear, accurate, and relevant information to address inquiries or concerns. Resolve issues promptly, ensuring a positive customer experience and maintaining trust.

Leadership

• Provide guidance, support, and training to less experienced team members.
• Effectively mediate and resolve minor disagreements or misunderstandings within the team.

Strategic Influence & Business Acumen

• Understand the key stages of project or product development, including planning, execution, and delivery.
• Ensure that all work adheres to company policies, industry standards, and legal requirements.

Required Qualifications, Knowledge, and Job-Related Skills

• Demonstrated success in resolving complex customer service needs, preferably within the video game industry
• Proven track record of resolving customer service needs of varying complexity in video games or related products and demonstrated ability to troubleshoot and resolve advanced technical issues.
• Operates independently, managing multiple priorities effectively.
• Demonstrated leadership by mentoring junior team members and fostering a culture of continuous improvement within the team.
• Reliable and able to work scheduled shifts, including weekends and holidays.
• Strong communication skills in English, both written and verbal, to clearly document findings and provide feedback to level appropriate audiences.
• Strong analytical skills, attention to detail, creative problem-solving skills, organizational abilities, and a sense of ownership over assigned duties.
• Positive attitude along with flexibility, dependability, and excellent interpersonal skills, including the ability to collaborate effectively within a team environment.
• Technical Skills:
  • Basic technical proficiency with PCs and gaming consoles.
  • Familiarity with MS Office and G Suite products.
• Physical requirements include the ability to:
  • Lift up to 20 lbs. unassisted or assisted occasionally.
  • Stand, sit, and walk for prolonged periods of time.
  • Move between three separate floors as needed.
• CEFR C1 (Advanced) level of English proficiency or higher

Please ensure your CV is submitted in English, as non English CVs will not be reviewed.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee; other tasks and duties may be assigned or reassigned as needed.

2K is committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. Employment at 2K is considered at-will, except where prohibited by state legislation. Compensation and job postings may include disclosures required under state pay transparency laws.

2K is an Equal Opportunity Employer, committed to creating an inclusive work environment free from discrimination based on race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.

#LI-Onsite

Who We Are

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, and 2K SportsLab. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of 2K’s portfolio currently includes several AAA, sports and entertainment brands, including global powerhouse NBA®️ 2K, renowned BioShock®️, Borderlands®️, Mafia, Sid Meier’s Civilization®️ and XCOM®️ brands; popular WWE®️ 2K and WWE®️ SuperCard franchises, TopSpin 2K25, as well as the critically and commercially acclaimed PGA TOUR®️ 2K

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role. If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply!

What We Need:

The Customer Success Associate is responsible for handling more complex customer service issues, including VIP tickets, time-sensitive requests, and advanced troubleshooting. Associates in this role are expected to contribute significantly to team projects, such as process improvement initiatives, product launches, and customer experience enhancements. This role requires a deeper understanding of company products and services, as well as the ability to mentor team members

What You Will Do:

Customer Support and Issue Resolution

• Deliver timely, accurate, and respectful follow-up to customer questions and issues, ensuring a high level of customer satisfaction.
• Troubleshoot and resolve advanced technical issues on PCs, Sony, and Microsoft consoles, leveraging in-depth product knowledge.
• Respond to VIP customer inquiries and handle time-sensitive requests with professionalism and urgency.
• Serve as an escalation point for Tier I associates, providing guidance and support to resolve challenging issues.
• Take ownership of customer service incidents, ensuring successful resolution and follow-up.

Content Moderation and Compliance

• Perform User Generated Content Moderations for various titles, ensuring compliance with company guidelines.

Collaboration and Cross-Department Coordination

• Collaborate with internal departments to address customer concerns and improve service delivery.

Special Projects and Knowledge Base Contribution

• Assist with special projects, such as mobile soft launches, Knowledge Base updates, and customer feedback analysis.
• Contribute to team projects by identifying areas for improvement, proposing solutions, and implementing changes.

Who Would Be A Great Fit:

Behavioral

• Demonstrate the ability to identify and address routine problems without requiring supervision. Apply critical thinking and past experience to resolve issues efficiently, ensuring minimal disruption to workflows.
• Communicate clearly and professionally with colleagues across different teams or departments. Ensure that information is shared accurately and in a timely manner, fostering collaboration and alignment on shared goals.

Technical

• Efficiently manage tasks, prioritize responsibilities, and ensure timely completion of deliverables with minimal errors.
• Apply technical knowledge and skills effectively to complete routine tasks.
• clear, accurate, and relevant information to address inquiries or concerns. Resolve issues promptly, ensuring a positive customer experience and maintaining trust.

Leadership

• Provide guidance, support, and training to less experienced team members.
• Effectively mediate and resolve minor disagreements or misunderstandings within the team.

Strategic Influence & Business Acumen

• Understand the key stages of project or product development, including planning, execution, and delivery.
• Ensure that all work adheres to company policies, industry standards, and legal requirements.

Required Qualifications, Knowledge, and Job-Related Skills

• Demonstrated success in resolving complex customer service needs, preferably within the video game industry
• Proven track record of resolving customer service needs of varying complexity in video games or related products and demonstrated ability to troubleshoot and resolve advanced technical issues.
• Operates independently, managing multiple priorities effectively.
• Demonstrated leadership by mentoring junior team members and fostering a culture of continuous improvement within the team.
• Reliable and able to work scheduled shifts, including weekends and holidays.
• Strong communication skills in English, both written and verbal, to clearly document findings and provide feedback to level appropriate audiences.
• Strong analytical skills, attention to detail, creative problem-solving skills, organizational abilities, and a sense of ownership over assigned duties.
• Positive attitude along with flexibility, dependability, and excellent interpersonal skills, including the ability to collaborate effectively within a team environment.
• Technical Skills:
  • Basic technical proficiency with PCs and gaming consoles.
  • Familiarity with MS Office and G Suite products.
• Physical requirements include the ability to:
  • Lift up to 20 lbs. unassisted or assisted occasionally.
  • Stand, sit, and walk for prolonged periods of time.
  • Move between three separate floors as needed.
• CEFR C1 (Advanced) level of English proficiency or higher

Please ensure your CV is submitted in English, as non English CVs will not be reviewed.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee; other tasks and duties may be assigned or reassigned as needed.

2K is committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. Employment at 2K is considered at-will, except where prohibited by state legislation. Compensation and job postings may include disclosures required under state pay transparency laws.

2K is an Equal Opportunity Employer, committed to creating an inclusive work environment free from discrimination based on race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.

#LI-Onsite

See yourself at Twilio

Join the team as our next Presales Engineer for our Twilio Communications EMEA team.

About the job

The Twilio Presales Engineer is both highly technical and a skilled executive relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out a flow on a whiteboard with technical decision makers. This position is needed to deliver the technical win and product fit to our customers across the EMEA region. A Twilio Communications Solutions Engineer is an experienced pre-sales engineer who builds customer trust in Twilio’s Customer Engagement Platform.

Responsibilities

In this role, you’ll:

• Work alongside Twilio New business Account Executives, other Twilio Solutions Engineers, Professional Services and Twilio Partners as needed through the pre-sales process, to strategise and plan for deal success. 
• Build a successful business partnership with Twilio Account Executives focussing on great business discovery within prospects and communicating the business value of Twilio solutions.
• Take part alongside Account Executives in qualification, discovery, demonstrations, Proof-of-Concept, RFP response, design documentation, technical presentations and enablement sessions during the sales cycle.
• Develop subject matter expertise on the customer needs and requirements, and Twilio’s best in class communications technology. 
• Lead technical discovery sessions with our customers to uncover their needs and challenges to articulate Twilio’s ability to enable their success and solve their challenges. 
• Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products.
• Form an understanding of a customers business and help solve problems they’ve identified as well as uncover areas of opportunity.

• Build trusted advisor relationships at the highest levels of our customers and present creative new solutions and architectures that enable and inspire innovation
• Contribute to the wider Twilio Solutions Engineer community by sharing knowledge, building demo assets and reusable presentations.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• At least 5 years in a technical pre-sales role in CPaaS, SaaS or Telecom space
• Solid understanding and experience of the sales cycle and the role of a pre-sales engineer 
• Solid understanding of voice protocols (VoIP), SIP implementations or messaging APIs
• Creativity: you’ll need to be a problem solver, able to collaborate with others to drive success. 
• An engaging storyteller: you can gain audience confidence and communicate complex topics to multiple levels of technical and non-technical audience. 
• Ability to ask the right questions to build a deep understanding of a customers needs and guide them to a technical solution using Twilio Communications products  
• Knowledge of public cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architectures
• Experience writing code in one or more of the following areas, multiple areas of experience would be advantageous:
• Backend (Java, C#, Node.js, Python or PHP)
• Web (JS, React)
• Experience with designing and consuming REST APIs

Desired: 

• Hands on experience with with backend development (Java, C#, Node.js, Python, PHP, etc)
• Familiarity with Mobile development, especially for iOS and Android.
• Previous experience in Telecommunications, SIP, WebRTC, or Contact Centre in a technical role
• Experience with automation, cloud-native development and skills with a major cloud platform. 
• Experience with sales methodologies 
• Additional language speaker a plus, specifically French or Hebrew 

Location 

This role will be remote and based in the UK. 

Travel

We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Strategic Account Executive. 

About the job

This position is needed to sell into high value prospects and customers. This person will play a key role in further growing the business across EMEA with a particular focus on Southern Europe. The candidate will be responsible for managing fast growing customers in the region. Focused mainly on Product cross and up-sell and GP growth, as well as sourcing net new opportunities within a set of accounts.

Responsibilities

In this role, you’ll:

• Servicing the fastest growing customers in the region.
• Growing our revenue and gross profit share of wallet within your key account list. 
• Opening doors to the purchase of Twilio’s products and services - including voice, messaging, email, contact centre, account security software.
• Maintaining the highest levels of customer satisfaction.
• Create pricing proposals, negotiating terms and managing the contract process.
• Selling solutions to a technical and business audience. 
• Building trust and mutual respect with technical customers and peers.
• Thinking outside of the box and having extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
• Balancing challenging priorities and handling multiple projects/deals at the same time.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 6+ years of Account Management/Sales experience covering selling and closing complex technical solutions to a large customer base. 
• History of working with accounts ranging from large multinational enterprise customers to SMB. 
• Demonstrated success by achieving quota on a consistent basis.
• Track record of Account Management experience and a solid understanding of how to cross and upsell solutions within a mature customer base. 
• A solid understanding of financial reporting within a direct customer base - Revenue and Gross Profit tracking, Risk and Opportunity (net new business) cadence.
• Fluent in one of the following languages: French, Italian or Spanish 

Desired:

• Ideally, you also have experience selling both to a business and technical audience.
• Experience and understanding of working in the communications market is preferable.  Have sold or worked with Messaging, Voice Calling, Email, Account Security Verification.  Or have prior experience in a traditional telecommunications environment/business.

Location

The position can be based in the United Kingdom, Spain or Ireland. 

Travel 

We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 25%  travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Role:   Regional Digital Project Manager

Location: Spain

About the role: 

Join our dynamic team as a Regional Digital Project Manager, where you'll be integral to delivering website, email and push content across multiple languages for our largest fashion client, based in Chile. 

As Regional Digital Project Manager, you’ll be accountable & responsible for all the regional client communication for content delivery. You will liaise with the client’s team to accurately forecast, produce, and deliver the content across multiple channels (AEM, Push, Email) as per the defined SLA.  

You’ll be responsible for leading the region to manage & deliver campaigns along with the Web Content Manager and off-site Digital Project Manager. You’ll act as a Primary Contact for all the regional clients to set up regional processes and improvements in AEM workstream. Excellent communication and attention to detail is required to deliver to the highest standards.  

What you will be doing: 

• Serving as the primary point of contact and digital expert for clients throughout the lifecycle of a digital project is a key responsibility.  

• Responsible for managing digital projects across the AEM workstream; from initial briefing to final delivery. 

• Effectively managing the team to successfully deliver email marketing and website content deliverables. 

• Developing and nurturing strong client relationships through transparent communication and the establishment of trust is paramount.  

• Follow and implement best practice production processes established within OLIVER, fostering collaboration with the client on-site to optimize operational efficiency. 

• Efficient planning and scheduling of projects are essential to ensure optimal resource utilization. 

• Regular communication of project status, both internally and externally, in accordance with agreed-upon account processes. 

• Produce estimates and timelines and measure progress of projects against those throughout the workflow. 

• Be able to verify the qualitative and quantitative output of a project against the project objectives. 

• Proactively identifying and addressing potential issues at the onset of a project, while also managing and mitigating project risks, are critical functions.  

• Support the business to develop technical excellence by suggesting improvements to bring efficiency in the way or working and processes.  

• Fostering a collaborative and motivational environment to ensure team members remain focused on delivering high-quality work and feel supported is essential. 

• Ensure administration tasks are maintained to the same high standard as the rest of your work. 

• Ensuring accurate timekeeping and project status updates for both oneself and the team within MPC to facilitate data reporting for the client & Account Lead. 

What you need to be great in this role: 

• Excellent communication & Attention to detail 

• 5+ years' experience managing digital projects from initial briefing to delivery.  

• Competent user of Microsoft Office software including Word, Excel, PowerPoint 

• Experience in Site Content Publishing and Creation is a plus 

• Good understanding of CMS and Emailers.  

• Handson experience working on PM tools like JIRA, Terllo, etc 

• Good understanding of project finances – estimating, timings, costs and invoicing. 

Req ID: 17357

#LI-MR1 #LI-HYBRID #LI-MIDSENIOR

See yourself at Twilio

Join the team as Twilio’s next Enterprise New Business Account Executive. 

About the job

This position is needed to sell into high value Enterprise prospects and existing customers. You will play a key role in further growing Twilio’s Communication Products business across Southern Europe. You will be responsible for sourcing new, high value customers as well as driving the sales process from internal leads to qualifying new prospects and handling deals to closure.

Responsibilities

In this role, you’ll:

• Be responsible for new customer acquisition and driving ACV for a specific set of accounts while maintaining the highest levels of customer satisfaction.
• Master creating pricing proposals, negotiating terms and managing the contract process. Ideally, you also have experience selling communications to a technical and business audience, building trust and mutual respect with technical customers and peers.
• Are passionate about what you do and you are able to think outside of the box and have extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
• Able to balance challenging priorities and handle multiple projects/deals at the same time.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 6+ years of Enterprise Sales experience and a track record of personally selling and closing complex  solutions to enterprise and software companies. 
• Strong experience identifying, mapping and prospecting enterprise accounts
• Proven success in selling complex, technical solutions such as cloud communications platforms, APIs, and/or enterprise software
• Experience in account management, developing and managing large enterprise clients, and a history of meeting or exceeding sales targets
• Experience working with Fortune 500 or similarly large enterprises
• Background in working within a quota-driven environment with proven ability to close high-value deals (e.g., six to seven figures)
• Expertise in solution-based selling or consultative selling 
• Strong negotiation and contract management skills, including handling complex deals with long sales cycles.
• Prospecting and lead generation skills—ability to develop a pipeline through multiple channels, including direct sales, partnerships, and networking.
• Ability to build and nurture relationships with C-level executives, decision-makers, cross-functional partners and key stakeholders in large enterprises
• Strong presentation and negotiation skills
• Comfortable working in a dynamic / environment. 
• Fluency in an additional language such as Spanish, French or Italian. 

Desired:

• Ideally, you also have experience selling both to a business and technical audience
• Understanding of the CPaaS ecosystem and familiarity with:

• Cloud communications (voice, SMS, chat, video, etc.).
• APIs and integrations for communication services.
• Telecommunications industry dynamics.
• Knowledge of enterprise technology architecture and the technical needs of large organizations, including how CPaaS solutions integrate with existing systems.

Location 

This role will be based in Spain.  

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, a minimum of 25% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Senior Cloud Software Engineer.

About the job

This position is needed to help out the Edge Services team. The team that is responsible for the ingestion of Twilio’s Web Console and API traffic, and its supporting services. As part of the Edge Platform organization, we provide building blocks for all Twilio customers and engineers alike, with high-availability and low-latency requirements, in order to effectively enable over billions of inbound requests every day. We take great pride in wearing customer’s shoes and making decisions inclusively. It is extremely important for us to build services with exceptionally high uptime, availability, and success rates.

Responsibilities

In this role, you’ll:

• Lead the execution end-to-end: Design and lead the implementation of scalable, high-availability cloud infrastructure, moving beyond feature work to drive long-term platform strategy while championing Twilio’s "progress over perfection" mindset to deliver continuous, high-impact shipments.
• Operational Excellence: Own the reliability of services handling billions of weekly requests, setting the standard for operational best practices and incident response.
• Infrastructure Strategy: Drive the evolution of our Infrastructure as Code (IaC) patterns using Terraform, ensuring modularity, security, and reusability across the organization. Always aim for a self -service approach such that it keeps the team’s TOIL at minimum.
• Continuous optimization: Continuously looks for optimizations in our pipelines/releases/deliveries that balance rapid deployment with rigorous safety checks.
• Technical Mentorship and Reviews: Actively mentor L1 and L2 engineers as well as help with code reviews, design docs, and pair programming to foster a culture of technical excellence.
• Cross-Functional Influence: Collaborate with Cross teams, Product and Engineering leadership to align technical roadmap, debt reduction and new feature deliveries.
• Continuous Innovation: Be an owner and continuously research and prototype to optimise Twilio’s API infrastructure to provide best in class service to the customers

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 5+ years of professional experience in Cloud, DevOps, or Site Reliability Engineering (SRE), with deep proficiency in Python, Java, Go or another other language of choice.
• Architectural Depth: Proven track record of designing and deploying complex AWS cloud-native solutions (e.g., CloudFront, Multitenancies, DNS, Caching strategies, WAF, Lambda, S3, developing hosting solutions, etc) at scale.
• IaC Expert: Advanced experience with Terraform, including writing custom providers or managing state at scale across multiple environments.
• System Reliability: Deep understanding of SLIs, SLOs, Golden signals, Error Budgets and establishing monitoring strategies; in depth experience using Datadog, Grafana, or Athena to drive data-informed engineering decisions.
• Strong background in microservices architecture, specifically regarding traffic routing, rate limiting, and service discovery.
• Demonstrated ability to lead technical projects from conception to completion, navigating trade-offs and communicating complex technical concepts to non-technical stakeholders.

Desired:

• Experience implementing security-at-scale, including WAF management, DDoS mitigation, and Zero Trust architectures.
• Platform Engineering previous experience, passion for building "Internal Developer Platforms" that abstract infrastructure complexity for product teams.
• A proven track record of contributing to the cloud-native or networking ecosystem, also has contributions to public Terraform providers or similar open-source initiatives

Location

This role will be remote, and based in Spain.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Business Value Consulting (BVC) is a critical, client-facing role where the consultant will work closely with the MongoDB Sales team, playing a key role in driving the business forward. In a pre-sales perspective, BVCs engage with clients to capture and communicate the potential business value that our solutions provide. For post-Sales, BVCs validate the value, identify optimization opportunities and identify new growth opportunities.

You will work across all industries, evaluating the business benefits and financial value to companies primarily in our Enterprise market.

This role will be based remotely in Milan, Italy.

Responsibilities

• Lead engagements with customers using a value-based selling approach to build a compelling narrative that covers the current state, the desired future state, the value in closing the gap, and a delivery plan to ensure their success
• Manage existing customers in Value Realization activities to ensure they understand the value achieved, improvement opportunities and new value opportunities
• Lead the development of Business Value Consulting collateral for internal and customer-facing use as new MongoDB initiatives are released, and when a gap or need of the practice is identified
• Use business, technical, and financial analyses to understand the baseline and future state capabilities of the customer
• Create and present the business case and the forecasted business impact the customer can achieve using MongoDB solutions
• Translate technical concepts and recommendations into business benefits for management and executives
• Coach the sales organization, to impact both tactical and strategic opportunity success of our field sales force
• Serve as a mentor to sellers to provide input and recommendations into their account and opportunity plans
• Travel is required but varies throughout the year

Requirements

• B.A. / B.S. from an accredited college; preference for Business Management, Economics, Finance or related degree
• Proven experience as a Business and Technology Strategy Consultant with Business Case experience
• 10+ years professional experience across the IT industry, technology, strategy, pre-sales consulting for software vendors, application
• development and data
• Business and financial modeling expert, familiarity with key financial metrics: ROI, TCO, NPV, IRR
• Power user in productivity tools, custom building spreadsheets, presentations and data visualizations
• Lead discovery to facilitate interview sessions with both business and technical stakeholders on the customer side
• Demonstrated experience addressing executive and senior level stakeholders
• Strong technical understanding of enterprise infrastructure, technology stack, software development methodologies (SDLC, Agile, DevOps),
• RDBMS and/or NoSQL software

An Ideal Candidate

• Ability to adapt to customer situations
• Ability to articulate value from both pre-sale and post-sale view
• Experience for a software vendor in a business value role

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426216

Business Value Consulting (BVC) is a critical, client-facing role where the consultant will work closely with the MongoDB Sales team, playing a key role in driving the business forward. In a pre-sales perspective, BVCs engage with clients to capture and communicate the potential business value that our solutions provide. For post-Sales, BVCs validate the value, identify optimization opportunities and identify new growth opportunities. You will work across all industries, evaluating the business benefits and financial value to companies primarily in our Enterprise market.

This role will be based remotely in Spain.

Responsibilities

• Lead engagements with customers using a value-based selling approach to build a compelling narrative that covers the current state, the desired future state, the value in closing the gap, and a delivery plan to ensure their success

• Manage existing customers in Value Realization activities to ensure they understand the value achieved, improvement opportunities and new value opportunities

• Lead the development of Business Value Consulting collateral for internal and customer-facing use as new MongoDB initiatives are released, and when a gap or need of the practice is identified

• Use business, technical, and financial analyses to understand the baseline and future state capabilities of the customer

• Create and present the business case and the forecasted business impact the customer can achieve using MongoDB solutions

• Translate technical concepts and recommendations into business benefits for management and executives

• Coach the sales organization, to impact both tactical and strategic opportunity success of our field sales force

• Serve as a mentor to sellers to provide input and recommendations into their account and opportunity plans
• Travel is required but varies throughout the year

Requirements

• B.A. / B.S. from an accredited college; preference for Business Management, Economics, Finance or related degree

• Proven experience as a Business and Technology Strategy Consultant with Business Case experience

• 10+ years professional experience across the IT industry, technology strategy, pre-sales consulting for software vendors, application development and data

• Business and financial modeling expert, familiarity with key financial metrics: ROI, TCO, NPV, IRR

• Power user in productivity tools, custom building spreadsheets, presentations and data visualizations

• Lead discovery to facilitate interview sessions with both business and technical stakeholders on the customer side

• Demonstrated experience addressing executive and senior level stakeholders

• Strong technical understanding of enterprise infrastructure, technology stack, software development methodologies (SDLC, Agile, DevOps),RDBMS and/or NoSQL software

An Ideal Candidate

• Ability to adapt to customer situations
• Ability to articulate value from both pre-sale and post-sale view
• Experience for a software vendor in a business value role

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 2273436347

Business Value Consulting (BVC) is a critical, client-facing role where the consultant will work closely with the MongoDB Sales team, playing a key role in driving the business forward. In a pre-sales perspective, BVCs engage with clients to capture and communicate the potential business value that our solutions provide. For post-Sales, BVCs validate the value, identify optimization opportunities and identify new growth opportunities.

You will work across all industries, evaluating the business benefits and financial value to companies primarily in our Enterprise market.

This role will be based remotely in Madrid, Spain.

Responsibilities

• Lead engagements with customers using a value-based selling approach to build a compelling narrative that covers the current state, the desired future state, the value in closing the gap, and a delivery plan to ensure their success
• Manage existing customers in Value Realization activities to ensure they understand the value achieved, improvement opportunities and new value opportunities
• Lead the development of Business Value Consulting collateral for internal and customer-facing use as new MongoDB initiatives are released, and when a gap or need of the practice is identified
• Use business, technical, and financial analyses to understand the baseline and future state capabilities of the customer
• Create and present the business case and the forecasted business impact the customer can achieve using MongoDB solutions
• Translate technical concepts and recommendations into business benefits for management and executives
• Coach the sales organization, to impact both tactical and strategic opportunity success of our field sales force
• Serve as a mentor to sellers to provide input and recommendations into their account and opportunity plans
• Travel is required but varies throughout the year

Requirements

• B.A. / B.S. from an accredited college; preference for Business Management, Economics, Finance or related degree
• Proven experience as a Business and Technology Strategy Consultant with Business Case experience
• 10+ years professional experience across the IT industry, technology, strategy, pre-sales consulting for software vendors, application
• development and data
• Business and financial modeling expert, familiarity with key financial metrics: ROI, TCO, NPV, IRR
• Power user in productivity tools, custom building spreadsheets, presentations and data visualizations
• Lead discovery to facilitate interview sessions with both business and technical stakeholders on the customer side
• Demonstrated experience addressing executive and senior level stakeholders
• Strong technical understanding of enterprise infrastructure, technology stack, software development methodologies (SDLC, Agile, DevOps),
• RDBMS and/or NoSQL software

An Ideal Candidate

• Ability to adapt to customer situations
• Ability to articulate value from both pre-sale and post-sale view
• Experience for a software vendor in a business value role

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426216

Business Value Consulting (BVC) is a critical, client-facing role where the consultant will work closely with the MongoDB Sales team, playing a key role in driving the business forward. In a pre-sales perspective, BVCs engage with clients to capture and communicate the potential business value that our solutions provide. For post-Sales, BVCs validate the value, identify optimization opportunities and identify new growth opportunities.

You will work across all industries, evaluating the business benefits and financial value to companies primarily in our Enterprise market.

This role will be based remotely in Dublin, Ireland.

Responsibilities

• Lead engagements with customers using a value-based selling approach to build a compelling narrative that covers the current state, the desired future state, the value in closing the gap, and a delivery plan to ensure their success
• Manage existing customers in Value Realization activities to ensure they understand the value achieved, improvement opportunities and new value opportunities
• Lead the development of Business Value Consulting collateral for internal and customer-facing use as new MongoDB initiatives are released, and when a gap or need of the practice is identified
• Use business, technical, and financial analyses to understand the baseline and future state capabilities of the customer
• Create and present the business case and the forecasted business impact the customer can achieve using MongoDB solutions
• Translate technical concepts and recommendations into business benefits for management and executives
• Coach the sales organization, to impact both tactical and strategic opportunity success of our field sales force
• Serve as a mentor to sellers to provide input and recommendations into their account and opportunity plans
• Travel is required but varies throughout the year

Requirements

• B.A. / B.S. from an accredited college; preference for Business Management, Economics, Finance or related degree
• Proven experience as a Business and Technology Strategy Consultant with Business Case experience
• 10+ years professional experience across the IT industry, technology, strategy, pre-sales consulting for software vendors, application
• development and data
• Business and financial modeling expert, familiarity with key financial metrics: ROI, TCO, NPV, IRR
• Power user in productivity tools, custom building spreadsheets, presentations and data visualizations
• Lead discovery to facilitate interview sessions with both business and technical stakeholders on the customer side
• Demonstrated experience addressing executive and senior level stakeholders
• Strong technical understanding of enterprise infrastructure, technology stack, software development methodologies (SDLC, Agile, DevOps),
• RDBMS and/or NoSQL software
• Must have fluency in Spanish or Italian both verbal and written.

An Ideal Candidate

• Ability to adapt to customer situations
• Ability to articulate value from both pre-sale and post-sale view
• Experience for a software vendor in a business value role

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426216

The role

We are seeking a highly skilled and customer-focused professional to join our team as a Solutions Architect specializing in Cloud infrastructure and MLOps. As a Cloud Solutions Architect, you will play a pivotal role in designing and implementing cutting-edge solutions for our clients, leveraging cloud technologies for ML/AI teams and becoming a trusted technical advisor for building their pipelines.

You’re welcome to work from France or any country in the Iberian Peninsula (Spain, Portugal, or Andorra).

Your responsibilities will include: 

• Act as a trusted advisor to our clients, providing technical expertise and guidance throughout the engagement. Conduct PoC, workshops, presentations, and training sessions to educate clients on GPU cloud technologies and best practices.
• Collaborate with clients to understand their business requirements and develop solution architecture that align with their needs: design and document Infrastructure as code solutions, documentation and technical how-tos in collaboration with support engineers and technical writers.
• Help customers to optimize pipeline performance and scalability to ensure efficient utilization of cloud resources and services powered by Nebius AI.
• Act as a single point of expertise of customer scenarios for product, technical support, marketing teams.
• Assist to Marketing department efforts during events (Hackathons, conferences, workshops, webinars, etc.)

We expect you to have: 

• 5+ years of experience as a cloud solutions architect, system/network engineer, developer or a similar technical role with a focus on cloud computing
• Strong hands-on experience with IaC and configuration management tools (preferably Terraform/Ansible), Kubernetes, skills of writing code in Python
• Solid understanding of GPU computing practices for ML training and inference workloads, GPU software stack components, including drivers, libraries (e.g. CUDA, OpenCL)
• Excellent communication skills, fluency in French or Spanish preferred
• Customer-centric mindset

It will be an added bonus if you have: 

• Hands-on experience with HPC/ML orchestration frameworks (e.g. Slurm, Kubeflow)
• Hands-on experience with deep learning frameworks (e.g. TensorFlow, PyTorch)
• Solid understanding of cloud ML tools landscape from industry leaders (NVIDIA, AWS, Azure, Google) 

The role

We seek an experienced Specialist Solutions Architect to support AI-focused customers leveraging Nebius services. In this role, you will be a trusted advisor, collaborating with clients to design scalable AI solutions, resolve technical challenges and manage large-scale AI deployments involving hundreds to thousands of GPUs.

You’re welcome to work on-site in Amsterdam or remotely from any other EU country.

Your responsibilities will include:

• Designing customer-centric solutions that maximize business value and align with strategic goals.
• Building and maintaining long-term relationships to foster trust and ensure customer satisfaction.
• Delivering technical presentations, producing whitepapers, creating manuals and hosting webinars for audiences with varying technical expertise.
• Collaborating with engineering and product teams to effectively prioritize and relay customer feedback.

We expect you to have:

• 3+ years of experience with cloud technologies in MLOps engineering, Machine Learning engineering or similar roles.
• Strong understanding of ML ecosystems, including models, use cases and tooling.
• Proven experience in setting up and optimizing distributed training pipelines across multi-node and multi-GPU environments.
• Hands-on knowledge of frameworks like PyTorch or JAX.
• Excellent verbal and written communication skills.

It will be an added bonus if you have:

• Expertise in deploying inference infrastructure for production workloads.
• Ability to transition ML pipelines from POC to scalable production systems.

Preferred tooling:

• Programming Languages – Python, Go, Java, C++
• Orchestration – Kubernetes (K8s), Slurm
• DevOps Tools – Git, Docker, Helm
• Infrastructure as Code (IaC) – Terraform
• ML Frameworks and Libraries – PyTorch, TensorFlow, JAX, HuggingFace, Scikit-learn

The team

We give you the opportunity to work with cutting-edge technologies in data operations, cloud computing and infrastructure management. As global data center operations grow, there will be ample opportunities for career progression. Working in the data center directly impacts performance, customer satisfaction and efficiency, with the opportunity to contribute to new data center projects. You’ll collaborate with experts in AI data center development and operations, gaining insights from leaders in the field. This environment fosters innovation and allows you to work on solutions that exceed industry standards in design and deployment.

The role

As an IT Manager, you will be key in ensuring the maintenance and efficiency of our data center's IT infrastructure.

Your role involves leading a team that works directly with cutting-edge technologies, including the advanced GPU cloud cluster. You’ll be responsible for overseeing the IT infrastructure, handling hardware troubleshooting and resolution, and ensuring critical systems run smoothly.

Your responsibilities will include: 

• Manage IT support team to achieve KPI in IT infrastructure support and project planning.
• Collaborating effectively with internal teams and external contractors to address technical and operational challenges.
• Developing clear and comprehensive documentation and manuals for hardware configuration, troubleshooting and maintenance.
• Planning, executing and monitoring regular IT tasks to maintain and improve IT infrastructure operations.
• Manage IT support that includes diagnosing and resolving issues related to IT hardware and ensure the continuous support of the data center’s IT infrastructure.
• Manage Project tasks that include installation, upgrading and dismantling of hardware based on operational requests and requirements.
• Manage additional processes around asset management, Return Merchandise Authorizations (RMAs).

We expect you to have: 

• 5+ years of team management, hands-on experience in diagnosing and resolving server hardware issues.
• A solid understanding of data center operations, as well as server and network equipment principles.
• Practical experience in project planning and management.
• Knowledge of the ITIL methodology, the operational activities of the technical support service (ITSM).
• Basic proficiency in the Linux operating system and familiarity with command-line tools.
• Practical experience working with server IT hardware, enterprise-grade network switches and fiber optic cables.
• Advanced Excel skills, including proficiency with pivot tables, formulas, lists and graph creation.
• A proactive, responsible and goal-oriented approach to work.

It will be an added bonus if you have: 

• ITIL and/or PMI certification.
• Driving License (Category B)

The role

As an IT Datacenter Technician, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the modern GPU cloud clusters. Your responsibilities will encompass supporting the data center’s IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems. Your responsibilities will include troubleshooting and resolving hardware issues, performing hardware and network diagnostics, ensuring the smooth operation of critical systems, and carrying out physical repairs. The role may also involve travel between data centers and participation in on-call rotations.

Your responsibilities will include: 

• Monitor and support the IT infrastructure as a shift worker (day & night shifts).

• Diagnose and resolve issues related to server and network hardware within the data center.

• Perform installation, upgrades, and decommissioning of IT hardware in accordance with operational requirements.

• Manage and maintain fiber optic and patch cable connectivity.

• Handle Return Merchandise Authorizations (RMAs) in compliance with company procedures and documentation.

• Collaborate with internal teams to resolve technical and operational issues.

• Maintain and update documentation, manuals, and procedures related to hardware configuration, troubleshooting, and maintenance.

Requirements:

• Solid understanding of server and networking equipment.

• Practical, hands-on experience with server hardware, network switches, and fiber optic cabling.

• Proven ability to diagnose and resolve hardware-related issues.

• A proactive, responsible, and results-driven work attitude.

It will be an added bonus if you have:

• Valid Category B driving license.

• Basic knowledge of the Linux operating system and familiarity with command-line tools.

• Solve the most challenging firmware and hardware related issues with servers, involving in-depth knowledge of system architecture and advanced troubleshooting
• Execute workarounds and solutions for IT hardware issues
• Act as a subject matter expert and point of escalation for L1 and L2 technicians
• Create new processes and documentation for IT hardware team
• Collaborate with related departments to im
• Collaborate with vendors on warranty replacements (RMA), create requests and manage.
• Improve support processes, documentation and training materials

• Knowledge of datacenters, and server equipment
• Deep knowledge of IT hardware and practical experience of troubleshooting
• Skills working with the Unix/linux operating system and command line
• Experience with equipment monitoring, data analysis and presentation
• Proactiveness and sense of responsibility
• High proficiency in spoken and written English

The Role

We are looking for a IT Support Manager in our data center, the key person in managing IT infrastructure maintenance. You will manage L1, L2, IT infrastructure and Field Network Engineers supporting data center IT infrastructure and GPU clusters. This role is focused on ensuring stable, efficient, and scalable operations through people leadership, structured support processes, and hands-on technical oversight.

You will own day-to-day IT support operations, oversee maintenance and incident resolution for GPU clusters, and ensure high service levels across hardware, network, and field support activities. You will act as a key escalation point, drive operational improvements, and align support execution with broader data center objectives.

Your responsibilities will include

• Lead and manage L1, L2, IT infrastructure and Field Network Engineers supporting data center IT infrastructure and GPU clusters and region IX colocations.

• Ensure high availability and reliability of GPU clusters and IT infrastructure

• Act as the primary escalation point for complex hardware, network, and operational incidents

• Monitor and drive SLA, KPI, and incident resolution performance across IT support services

• Oversee proactive maintenance, troubleshooting, and problem management activities

• Collaborate with infrastructure engineers, vendors, and colocation partners to resolve issues and deliver improvements

• Maintain and improve support processes, documentation, and team training materials

• Manage IT asset lifecycle activities, relates to responsibility area, including RMAs

We Expect You to Have

• 3+ years of experience managing technical support teams in a data center or similar critical infrastructure environment.

• Strong hands-on background in diagnosing and resolving server hardware issues, including GPU-based systems, fiber networks.

• Solid understanding of data center operations, server platforms, and enterprise networking principles.

• Practical experience with IT service management processes (ITIL / ITSM).

• Basic proficiency with Linux/Unix operating systems and command-line tools.

• Proven ability to manage operational KPIs, incidents, and escalations.

• Analytical skills

• Proactive mindset, strong sense of ownership, and the ability to lead teams in high-pressure environments.

• High proficiency in spoken and written English.

It will be an added bonus of you have: 

• Relevant certifications and trainings