About the Role

The Staff Qualitative Researcher is Superbet's most senior practitioner of human-centred inquiry. This is a hands-on, high-output IC role. You are the person who knows how to get to the truth of a user's experience: their mental models, their anxieties, their unspoken expectations, their moments of delight and frustration.

You will lead qualitative research across the most strategically important and ambiguous product questions Superbet faces - from understanding how new markets experience sports for the first time, to uncovering the emotional dynamics of live in-play gambling, to defining what responsible gaming actually feels like from a user's perspective. You will work closely with the Principal Quant Researcher and the Research Manager to ensure qualitative and quantitative evidence are always richer together than apart.

You bring methodological mastery, creative curiosity, and the kind of presence that makes participants forget they're being observed and leaders believe you shape company wide narratives. You also bring a future positive mindset: you are actively integrating AI tools into your workflow to do more, faster, without sacrificing the depth that makes qual irreplaceable. You know when AI is helpful and when it is not and can help junior researchers make decisions around when to use them. 

What You Will Own

Deep Qualitative Research Execution

• Design and independently execute complex, multi-method qualitative research programmes spanning generative discovery, concept exploration, and evaluative depth - not just individual studies but longitudinal programmes of inquiry.
• Lead the most high-stakes and ambiguous research briefs: new market entry, new product category launches, trust and safety research, responsible gambling insights, and strategic bets where the organisation has the least existing evidence.
• Operate the full qualitative toolkit with mastery: semi-structured and unstructured in-depth interviews, contextual inquiry and ethnographic observation, diary studies and longitudinal panels, participatory design workshops, focus groups, co-creation sessions, and remote moderated/unmoderated studies.
• You have deep expertise in mental models, perception, jobs to be done and combining them to paint a rich psychological and workflow design. 
• Own recruitment strategy end-to-end: define screeners, work with research ops and vendors, build proprietary panels where needed, and ensure participant samples are representative of the diversity of Superbet's user base across markets.
• Produce analysis that goes beyond surface themes: you apply systematic coding, grounded theory approaches, interpretive phenomenological analysis, or jobs-to-be-done frameworks -  selecting the analytical lens that fits the question, not the one that's familiar.
• You inspire product teams to take action and drive progress. You can handle different levels of exposure to research within the company and convert colleagues to champions. 

AI-Enhanced Qualitative Workflows

• Lead the integration of AI tooling into Superbet's qualitative research practice - not as a replacement for human interpretation but as a force multiplier that increases throughput and analytical depth.
• Deploy LLM-assisted transcript analysis pipelines that handle first-pass thematic coding, anomaly flagging, and cross-participant pattern detection - freeing analyst time for higher-order interpretation.
• Use AI tools for rapid synthesis across large corpora of qual data: customer feedback, support tickets, app reviews, social listening, and interview transcripts - triangulating signals that would otherwise require weeks of manual work.
• Critically evaluate the output of AI-assisted analysis for bias, hallucination, and over-compression - maintaining methodological integrity while embracing efficiency.
• Build workflows and documentation that allow the broader team to use AI-assisted qual tools responsibly, and run training sessions that upskill colleagues on both the power and the limits of these tools.

Strategic Insight Generation & Storytelling

• Translate raw qualitative data into insight frameworks that have a life beyond the single study: mental model maps, user need taxonomies, experience principles, and behavioural archetypes that inform multiple product teams over multiple quarters.
• Craft research deliverables that move people — not slide decks of quotes, but evidence-driven narratives that make stakeholders genuinely see the world through the user's eyes.
• Partner with the Principal Quant Researcher to design mixed-methods programmes where qual findings generate hypotheses that quant can test at scale, and where quant anomalies trigger qual investigation.
• Present research to senior and executive stakeholders with confidence and authority — you know how to hold the room, handle pushback on findings, and advocate for the user even when their experience is inconvenient for the business.
• Maintain a living qualitative insights repository: tag and cross-reference findings so that past research informs present decisions and the organisation's qualitative knowledge compounds over time.

Research Quality, Standards & Community

• Set the qualitative methodological bar for the research team: review study designs, discussion guides, and analysis from junior and mid-level researchers - providing specific, developmental feedback that elevates their craft.
• Develop and maintain qualitative research standards documentation: best practices for moderation, coding, synthesis, and reporting that are practical, not theoretical.
• Act as a qualitative research community builder within Superbet: run internal workshops, share cutting-edge methods from the field, and make qualitative research legible and valued by non-research partners.
• Identify opportunities to democratise qualitative methods across Product and Design teams, building guardrails and templates that enable safe self-serve research without compromising rigour.

What We Are Looking For

Essential Experience

• 8+ years of UX research experience with a clear depth specialisation in qualitative methods -  ideally with experience in both generative and evaluative contexts across the full product development lifecycle.
• Mastery of qualitative data collection: exceptional moderation skills across IDIs, focus groups, diary studies, ethnographic observation, and co-design facilitation. You are comfortable in the field, in a lab, and on a video call.
• Deep qualitative analysis expertise: systematic thematic analysis, grounded theory, affinity diagramming at scale, IPA, and the judgment to know when interpretive depth is needed versus surface-level synthesis.
• Strong mixed-methods fluency: experience designing studies that integrate qual and quant, and the ability to have a credible technical conversation with quantitative researchers about their methodology.
• Demonstrated experience using AI tools in qualitative workflows - not just awareness, but real implementation with critical assessment of quality and validity.
• A track record of qualitative research that influenced major product or strategy decisions, with specific examples you can speak to in depth.
• Experience working across multiple markets or cultural contexts - essential given Superbet's multi-country footprint.

Skills & Mindset

• World-class moderator: You have a gift for putting participants at ease and creating the conditions where genuine, unguarded truth emerges. You know when to probe, when to wait, and when to redirect.
• Interpretive depth: You go beyond what users say to understand what they mean — and you can defend your interpretations with analytical rigour, not just instinct.
• AI-enhanced, not AI-dependent: You use AI to go faster and deeper, but your analytical judgement is irreplaceable and you know it. You apply AI tools critically, not uncritically.
• Generative thinker: You don't just answer the research question - you reframe it when necessary, spot adjacent insights the brief didn't ask for, and bring back richer evidence than expected.
• Empathy with edge: You care deeply about users and can advocate for them powerfully - but you're not naive. You understand the commercial context and know how to make the business case for user-centred decisions.
• Cultural intelligence: You are sensitive to the ways that culture shapes how people talk about their experiences, and you adjust your research approach accordingly.
• Org Mover - Your research is not theory alone, you know how to make things tangible, bite sized and move people and work forward. 
• Embrace difficult conversations - Driving research impact is as much about doing good research as it is about convincing people to see things your way. You work with people both easy and difficult to collaborate with to make great experiences come alive. 

Nice to Have

• MSc or PhD in Psychology, Anthropology, Sociology, HCI, Cultural Studies, or a related human behaviour field.
• Experience in high intensity consumer products, marketplaces, gaming, financial services, with some degree of experience in trust and safety is useful. 
• Experience with specialist qualitative methods: semiotics, discourse analysis, narrative research, or video ethnography.
• Proficiency with qualitative analysis tools: Dovetail, NVivo, MAXQDA, Atlas.ti, Reduct.
• Experience building or managing qualitative research panels or longitudinal participant communities.
• Published work or conference presentations in a qualitative research or HCI venue.

Why This Role at Superbet

Sports is one of the richest contexts for qualitative research: the experience is emotionally intense, socially embedded, culturally specific, and morally complex. Users have contradictory motivations. Their stated and actual behaviour diverge. The moments of joy and frustration are extreme. Understanding all of this deeply, not just what users click, but why they feel what they feel - is what separates good product decisions from great ones.

• Access to a diverse, passionate user base across 12+ markets - every cultural context brings new research challenges.
• A team that values qualitative rigour and won't ask you to reduce everything to a number.
• Senior visibility: your insights will be read by the CPO and product leadership, not just deposited in a repo.
• A Principal Quant Researcher as a genuine peer - someone to build with, argue with, and create better mixed-methods evidence with.
• Competitive compensation at Staff IC level with equity and a genuine investment in your development as a researcher.

Highlights

• Location: Spain, Remote (core hours 9:00–18:00 CET)
• Stock options
• Languages: Fluent in English and Russian
• Reports to VP, Product

About Fundraise Up

Fundraise Up is a global fundraising platform that powers tens of millions of dollars in donations every month for leading nonprofits — including UNICEF, the Alzheimer's Association, and a wide range of global NGOs. We're known for product quality, performance, and a 4.9/5 rating across top review platforms.

As we scale the core, we're deliberately investing in high-risk, high-upside product bets that could define the future of digital fundraising. That's where the Lab comes in.

The Lab

The Lab is Fundraise Up's 0→1 track. It operates ahead of the roadmap, investigating opportunities driven by new technologies, AI, data, and infrastructure shifts — often before there's a clear buyer or demand signal.

The Lab does not run scaled products. It finds, validates, and hands off the ones worth scaling.

The Role

This is a player-coach role. You'll build and lead the Lab function while personally owning 1–2 of the highest-leverage bets.

Your job is to reduce uncertainty, not ship features. You'll own ideas end-to-end — from hypothesis framing through fast experiments to explicit investment decisions: scale, pivot, or kill. Most ideas should die early. A few may graduate into Core or New Products with strong evidence behind them.

Success = learning velocity, decision quality, and team leverage — not output volume or adoption.

Key Responsibilities

• Portfolio & Strategy: Own the Lab bet portfolio. Size opportunities, set entry/exit criteria, and make decisive scale/iterate/kill calls. Maintain a visible exploration backlog.
• Experimentation: Frame experiments around the single riskiest assumption. Define kill criteria before building. Choose the right fidelity (prototype, spike, wizard-of-oz, no-code, live pilot). Ship fast and protect learning speed.
• Investment Decisions: Synthesize results into opinionated recommendations. Communicate what was tested, learned, and what remains unknown. Kill zombie initiatives — every experiment ends with a decision.
• Handoffs: When a bet shows strong signal, prepare validated hypotheses, evidence packs, risks, and a proposed scaling model. Transfer ownership fully.
• GTM & Partnerships: Source and close lighthouse pilots with clear scope, metrics, and off-ramps. Identify enabling partners and join strategic calls to move pilots to business validation.
• Team: Build a repeatable Lab Operating System (pipeline reviews, kill reviews, demo days, post-mortems).
• AI & Transparency: Use AI tools to accelerate research, synthesis, and prototyping. Explore AI-enabled product ideas with a realistic lens on cost, data, and accuracy. Publish decision memos and share failed experiments openly.

What Great Looks Like in 12 Months

• 3–5 high-risk bets tested with clear outcomes (scaled, iterated, or killed with rationale)
• 1–2 bets graduated to New Products or Core with evidence packs and clean handoffs
• A transparent kill list that saves months of misdirected effort
• A functioning Lab team with clear ownership, experiment discipline, and stakeholder trust
• A repeatable Lab Operating System that compounds learning

Requirements

Experience (Must-Have)

• 8–10+ years in Product with a proven 0→1 track record
• Personally owned multiple high-risk bets with explicit go/kill decisions
• 3+ years managing PMs (player-coach or group lead)
• Fluency across validation tools: discovery, prototypes, engineered MVPs — knows when each is appropriate
• Cross-functional leadership across Eng/Design/Analytics and GTM; comfort in pre-sales/pilot settings
• Experience where learning speed mattered more than polish and real downside risk was present

AI & Technical Judgment (Critical)

• Hands-on experience using AI as a product-building and exploration tool
• Can prototype with LLMs, APIs, or modern tooling and ship a functional prototype quickly
• Able to scope AI experiments realistically and judge feasibility without full engineering validation
• Can spot capability shifts and turn them into testable hypotheses
• Evaluates build vs. buy vs. partner decisions

This background often comes from: founder/co-founder roles, early-stage startups, internal labs/innovation teams, or new market bets inside larger companies.

Bonus

• Ex-founder with a clear ship/scale/kill story and measurable outcomes
• Payments, fintech, e-commerce, or nonprofit domain experience
• EU market familiarity (PSD2/SCA, data/privacy norms) and additional languages

This Role Is Not For You If…

• Your background is mostly in roadmap-driven delivery with stable scope
• You prefer incremental optimization of mature products
• You need long planning cycles and large teams to move
• You avoid pilot conversations or hesitate to ask customers for real commitments
• Ambiguity makes you uncomfortable

Why Work With Us

• Real ownership over high-impact bets with the authority and team to pursue them
• Leadership that values clear thinking over activity
• Permission — and expectation — to kill bad ideas early
• Access to real customers, real data, and real constraints
• Flat structure, transparent culture, and equity participation

Benefits

Our compensation package includes comprehensive benefits and perks, meaningful equity, and a competitive salary:

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.

Highlights:

Location: Spain, Remote

Language: Russian-speaking team; Professional working proficiency in English (B1 or higher)

About Us

Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible. We continuously innovate to reduce page load times, boost conversion rates, and support a wide range of payment methods. Each month, people around the world contribute tens of millions of dollars through our platform.

The world’s leading nonprofit organizations trust Fundraise Up. UNICEF, the most prominent UN charity, uses our platform for 100% of its online fundraising. So does the American Heart Association, the Alzheimer’s Association, and many others. We’re proud to maintain a 4.9 out of 5 rating on leading review platforms.

We serve the enterprise segment, with a primary client base in the US, Canada, UK, and Australia.

The Team

Our product development team is currently at 150+ and growing. Team members are located across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia and Armenia. We primarily communicate in Russian.

We’re a tight-knit, high-impact team where every task matters. It’s a dynamic, collaborative environment where smart, curious engineers support one another, share knowledge, and strive for excellence. We encourage open dialogue and host bi-weekly engineering meetups to explore technical topics and showcase team insights.

About the Role

We’re looking for a Product Analyst to join the Donor Portal (Donor Experience) team. The Donor Portal team owns the post-donation experience – everything that happens after a donor completes a donation. The team focuses on reducing churn and increasing subscription LTV by improving subscription management within the donor portal (pauses, amount changes, skipping charges, etc.), as well as enhancing donor communications via email.

What You’ll Do

• Run A/B tests
• Identify insights in data, conduct research, and help product teams uncover growth opportunities.
• Work with retention rate and subscription/supporter LTV metrics.
• Design and build data marts.
• Develop and maintain BI dashboards.
• Handle ad-hoc requests from product teams.

Requirements

• 5+ years of professional experience as a Data Analyst or Product Analyst.
• A strong foundation in mathematical statistics and probability theory.
• Advanced proficiency in SQL.
• Expertise in Python and its data analysis libraries (NumPy, Pandas, Matplotlib, Scikit-learn).
• Hands-on experience with BI tools (Tableau, Power BI, Metabase).
• Strong written English for clear documentation and communication.
• A proactive, detail-oriented mindset with a passion for solving complex problems.

Our Tech Stack

• Languages & Libraries: Python
• Databases: ClickHouse, MongoDB, PostgreSQL
• BI & Visualization: Tableau, Grafana
• Orchestration: Airflow
• Version Control: Git

Bonus points

• Curiosity and a hypothesis-driven mindset
• Ability to communicate complex analytical concepts to non-technical audiences
• Detail-oriented with a strong sense of ownership
• Comfort working in fast-paced, data-rich environments

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
• Co-working
• Remote working

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

Highlights

• Location: Spain, Remote (CET)
• Stock Options
• Language: Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up — a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Our platform powers tens of millions of dollars in monthly donations for nonprofits including UNICEF and the Alzheimer’s Association, with a 4.9/5 rating across top review platforms.

About the Role

The Core Markets team is responsible for scaling Fundraise Up from $50M toward $200M+ ARR. We are looking for a senior Product Manager to own a strategic direction within Core Markets — one that requires thinking in years, not quarters.

This is an individual contributor (IC) role with no dedicated dev team of your own. You will work closely with GTM, and other Product Managers to identify the biggest opportunities, build conviction from evidence, and shape the long-term product strategy for your domain. The person who comes in will define what this area looks like — that’s both the challenge and the opportunity.

You are not here to execute a roadmap that already exists. You are here to figure out what the roadmap should be, make the case, and drive it forward.

What You’ll Do

• Define the long-term product strategy for your domain within Core Markets — from initial research and market analysis through to a coherent, evidence-backed direction.
• Turn heterogeneous customer and market signals into structured, rigorous cases that can drive organizational decisions — not “I talked to five customers”, but a properly constructed argument.
• Work closely with GTM to understand market dynamics, competitive landscape, and go-to-market opportunities in your domain.
• Identify and size the most impactful product bets; present strategy, hypotheses, and learnings to leadership and stakeholders.
• Collaborate with Product Owners who handle delivery; your job is to set direction and create conviction, not to manage sprints.
• Build business cases with a clear commercial lens: TAM, revenue opportunity, risk, prioritization.

Requirements

• Senior Product Manager or Head of Product level, with experience owning large, strategic product areas.
• Exceptional at structuring ambiguous problems — you can take messy information and produce a clear, defensible framework.
• Strong business and commercial thinking: you connect product decisions to revenue and market outcomes.
• Experience working at both a large company and a small/startup company.
• Comfortable as an IC: you’re excited to contribute individually at a high level rather than manage a team.
• Experience collaborating with GTM (Sales, Marketing, Partnerships) and influencing without authority.
• Fluent English (C1+) and Russian.

Bonus Points

• Background in management consulting followed by a move into product — this combination is highly valued.
• Experience working with or in international teams
• Prior experience as a “Principal PM” or equivalent senior IC role.
• Comfort operating in a fast-scaling environment with limited defined processes.

Why Join Us

• Enormous scope of impact: the business is growing fast and this role has a direct line to its trajectory.
• Work directly with the CPO and leadership on defining the future of the product.
• Flat structure, no politics, genuine ownership.
• Transparent culture and long-term equity upside.

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.

Highlights

• Location: Spain, Remote (CET)
• Stock Options
• Language: Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up — a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. Our platform is trusted by leading nonprofits including UNICEF and the Alzheimer’s Association, with a 4.9/5 rating across top software review platforms.

About the Role

The Core Markets team is responsible for scaling Fundraise Up from $50M toward $200M+ ARR. We are looking for a Product Manager who will own the internationalization of our product — taking what works brilliantly in the US and successfully replicating it in the UK and Europe.

This is a high-ownership, delivery-intensive role. You will navigate regulatory, legal, payment, and localization requirements across markets, coordinate multiple product and GTM teams, and drive end-to-end launches. You are the person who gets things across the finish line.

What You’ll Do

• Identify and prioritize international markets based on volume potential and ease of entry — combining market research with business judgment.
• Define the full scope of product adaptations required: local compliance, payment methods, language/UX localization, regulatory requirements.
• Act as the central coordinator across legal, finance, product, and GTM — translating scope into delivery by aligning multiple teams around a shared timeline.
• Work closely with Product Owners who will execute delivery; your job is to orchestrate and unblock, not to disappear after scoping.
• Own the launch end-to-end — from market selection through go-live — and track outcomes post-launch.
• Communicate progress, risks, and learnings to leadership and cross-functional stakeholders.

Requirements

• Proven experience as a Product Manager with a track record of shipping in complex, multi-stakeholder environments.
• Strong delivery mindset: you get things done, meet commitments, and treat alignment gaps as your problem to solve.
• Experience working at both a large company (process, structure, scale) and a small/startup company (speed, ambiguity, hands-on work).
• Prior experience with product localization, internationalization, or multi-market expansion.
• Comfortable working without a dedicated development team — you lead through influence across shared resources.
• Experience collaborating with GTM teams (Sales, Marketing, Partnerships, CS).
• Fluent English (C1+) and Russian.

Bonus Points

• Background in payments, processing, or banking (deep familiarity with regulatory environments).
• Experience launching products in the UK or EU markets specifically.
• Comfort operating without defined processes — you build the system while delivering the result.

Why Join Us

• Large, direct impact on the company’s international growth trajectory.
• Flat structure: no politics, just great work with great people.
• Transparent culture — we share how we’re growing, where revenue comes from, and what’s next.
• Equity options and long-term focus.

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.

Highlights:

Role: Senior ML-Engineer, Finance

Location: Spain, Remote

Language: Strong English required (C1)

About Us

Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible. We continuously innovate to reduce page load times, boost conversion rates, and support a wide range of payment methods. Each month, people around the world contribute tens of millions of dollars through our platform.

The world’s leading nonprofit organizations trust Fundraise Up. UNICEF, the most prominent UN charity, uses our platform for 100% of its online fundraising. So does the American Heart Association, the Alzheimer’s Association, and many others. We’re proud to maintain a 4.9 out of 5 rating on leading review platforms.

We serve the enterprise segment, with a primary client base in the US, Canada, UK, and Australia.

The Team

Our product development team is currently at 150+ and growing. Team members are located across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia and Armenia. We primarily communicate in Russian.

We’re a tight-knit, high-impact team where every task matters. It’s a dynamic, collaborative environment where smart, curious engineers support one another, share knowledge, and strive for excellence. We encourage open dialogue and host bi-weekly engineering meetups to explore technical topics and showcase team insights.

About the Role

We're looking for an ML Engineer with 5+ years of production experience to own a high-impact client intelligence initiative. Following a successful proof-of-concept with an external consultant, we are bringing this project fully in-house. The ultimate goal is to generate a comprehensive, enriched list of all potential clients globally — understanding their product requirements, industry verticals, and overall revenue potential — and deploy a scoring model that feeds directly into our sales pipeline.

This is an end-to-end ownership role. You will build from the ground up: data collection, enrichment, modeling, and production deployment. The project is co-managed by company executives and has a high strategic value.

What You’ll Do

• Build a market intelligence data-base via collecting different types of data (scraping, enrichment), fixing data pipeline and creating an ML model for scoring and analysis of the raw data.
• Design and operate scrapers to extract key signals from nonprofit websites, including products used, payment tools, and industry vertical indicators.
• Develop critical filters such as an "Is this website for fundraising?" binary classifier, alongside other features that distinguish high-potential prospects.
• Source and integrate financial data from international nonprofit registries, as well as third-party signals from SimilarWeb and Facebook.
• Store and structure the enriched dataset in our internal database, making it accessible and useful across the broader team for research and analysis.
• Work closely with the sales team to understand their qualification criteria. Analyze disqualified accounts in Salesforce to identify common exclusion patterns and refine scoring accordingly.
• Deploy the scoring model and own the process of integrating outputs into Salesforce in a clean, maintainable way.
• Build a scraper to monitor existing clients' websites, tracking whether Fundraise Up tools are correctly implemented across their properties.

Challenges You'll Navigate

• At the scale of ~1 million domains, expect domain duplicates, inconsistent data, and significant noise. You'll need to develop robust, cost-efficient filtering pipelines.
• A single model won't cover everything — you'll likely build several targeted sub-models tailored to specific verticals and geographies as the project matures.
• All of this needs to be accomplished without incurring high infrastructure or data costs. Pragmatic, scrappy solutions are valued here.

Requirements

• 5+ years of ML/DS experience solving real product problems
• Strong expertise in ML and mathematical statistics: solid knowledge of classical algorithms (especially gradient boosting) and understanding of modern NLP/LLM approaches
• Proven experience with large-scale web scraping and data pipeline construction
• Metrics-driven mindset: ability to connect ML metrics (ROC-AUC, F1, RMSE) with business metrics (conversion rate, LTV)
• Strong engineering culture: confident in Python with a product-oriented approach; we value clean code, knowledge of design patterns, and solid engineering practices
• Advanced SQL; ability to independently build complex datasets in ClickHouse and work with MongoDB
• MLOps understanding: hands-on experience with experiment tracking and production workflows (Docker, Git, CI/CD)
• Autonomy: ability to break down ambiguous problems, choose the right tech stack, and deliver to production

Our Tech Stack

Core: Python (uv, ruff), FastAPI, Pydantic, Docker

Models: CatBoost, Uplift Modeling (CausalML), OpenAI (RAG, Prompt-Engineering)

Data: ClickHouse, MongoDB, pandas, Polars, Redis

MLOps: MLflow, Airflow

Monitoring: Grafana, Sentry

Infra: linux server admin, distributed computation

Bonus points

• Curiosity and a hypothesis-driven mindset
• Ability to communicate complex analytical concepts to non-technical audiences
• Detail-oriented with a strong sense of ownership
• Comfort working in fast-paced, data-rich environments

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
• Co-working
• Remote working

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

Highlights

• Base Salary: €3,300 - €4,300 gross
• Location: Spain Remote
• Stock options
• Languages: Fluent in Russian and English 

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. 

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We’re looking for a UX Researcher to join our Product Research Team and raise the quality, speed, and decision-making power of research across the product.

This role combines classic UX research and Product Discovery: new markets, segments, and product opportunities. You will work across both B2C and B2B contexts: donor-facing experiences (B2C) and nonprofit/org-facing workflows (B2B).

What You'll Do

• Take a research initiative from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyse → synthesize → present → push actions.
• Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
• Set up the mechanics: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, recording, and documentation — no hand-holding.
• Be the cross-team “glue”: proactively collect hypotheses and context from Sales, Customer Success, Support, Marketing, Analytics, and turn them into testable research questions.
• Stay close to product analytics: monitor dashboards and reports, work with analysts to spot anomalies/drop-offs, form hypotheses, and prioritize what to validate with research.
• Produce outputs people can use immediately: key findings, decisions, trade-offs, risks, and clear recommendations, with supporting evidence (quotes, clips, metrics).
• Keep an internal pulse: regularly review existing research, past studies, competitor insights, and synthesize what’s already known before running something new.
• Be the user best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

• Proven experience running research end-to-end with high ownership.
• Strong methodological toolkit and judgment: you can pick the right method for the question, given business goals, timelines, and uncertainty, and explain trade-offs clearly.
• Experience working across both B2C and B2B products and audiences.
• Fluent English — all participants are English-speaking; you moderate and present in English.
• Can work with analytics: read dashboards, spot anomalies/drop-offs, form hypotheses, and validate them via research; PostHog/Tableau is a plus.
• Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
• High research quality bar: structured methodology, and ethical practice.
• Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
• Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
• You don’t need to be a marketer, but you should understand core terms and how they affect research and insights.
• Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
• Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

• NN/g certifications.
• Academic/scientific research background (graduate/PhD track).
• PostHog / Tableau (or similar analytics tools).
• Productboard (or other insights repository tools).
• Mentoring/teaching (workshops, onboarding, sharing research craft).

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11+ paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

How you'll help us achieve it

Wave is now the largest financial institution in Senegal and Côte d'Ivoire, with millions of users, growing rapidly year-on-year. And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives.

We are growing our product design team and looking for an experienced mobile designer to help make great iOS and Android apps. You will have the opportunity to make financial services more accessible and inclusive for millions of people through working with thoughtful product managers, researchers, and engineers!

In this role you’ll;

• Work closely with product managers, user researchers, engineers, and data analysts from the start to end of a feature.
• Create high quality designs, interactions, and prototypes to explore ideas in service of the best solution for the project (Wave uses Figma).
• Craft user research plans and work directly with our product operations analysts/user researchers to identify problems and validate solutions in user testing.
• Contribute to Wave’s design system and component library.
• Talk to customers and find solutions to their problems by thinking critically from their perspective.
• Communicate the reasoning behind your product decisions in review sessions. 
• Prototype visual and UX concepts and iterate towards the right solution.

Key details

• This is a fully remote role. Candidates must be based in one of our hiring hubs (US, UK, Spain, Kenya, Ghana, Canada) or in one of our operating markets in Africa, including Senegal, Côte d'Ivoire, and Burkina Faso.
• You'll travel to one of our key markets for a 1 week immersion trip with your immediate team (Wave covers all costs). Outside of this 1 week immersion, you’ll also travel to a market country with our product design lead and PMs, for a total of travel 2x a year. You’re highly encouraged to visit market counties more often! We also provide a yearly stipend of $1,200 USD to meet with coworkers every year.
• Our salaries are competitive and are calculated using a transparent formula, paid in your local currency equivalent plus a generous equity package. For this role, we are offering a salary of up to 216,900 USD based on your location (paid in your local currency equivalent), plus a generous equity package.
• Major benefits: 

• • Subsidized health insurance for you and your dependents and retirement contributions (both vary from country to country).
  • 6 months of fully paid parental leave and subsidized fertility assistance.
  • Flexible vacation, with most folks taking between 21-30 days exclusive of statutory holidays.
  • $10,000 annual charitable donation matching.

Requirements

• Fluency in English. 
• At least 8 years of end-to-end in-house experience, preferably with a consumer focus product design with mobile apps.
• Excellent visual and interaction design skills, with an eye at removing friction from flows.
• Attention to detail and high level of visual craft.
• Strong illustration and animation skills. We use After Effects at Wave but anything that can be converted to a Lottie file works.
• Ability to deliver high-quality designs with speed and polish.
• Bias towards action. Identify UX improvements without waiting for the perfect conditions.
• Experience with low and high-fidelity design & prototyping.
• Excellent communication and collaboration skills.
• Ability to think through complex interaction design as well as thinking about tradeoffs of each solution.
• Curiosity for understanding and unpacking customer behaviors and needs.
• Experience balancing business goals, customer needs, and technical tradeoffs, while explaining your point of view to the team.

You might be a good fit if you

• Are detail-oriented and able to balance multiple projects.
• Can iterate separate concepts quickly to user test design bets. The ability to move fast and update designs based on customer feedback is an important quality we’re looking for.
• Think carefully about in-the-weeds details and their role within the design system.
• Feel comfortable anticipating and designing for edge cases.
• Enjoy pairing with designers, engineers, and product managers.
• Are excited to learn about how all our products work together.
• Can speak, read, and write in French. This is nice to have but not a strong requirement - we have large markets in West Africa where French will come in handy. There are plenty of folks at Wave who do not speak/read/write in French and still do well :) 

#LI-MM1

An overview of this role

GitLab is looking for a Product Design Manager to join the Plan & Analytics stage. As a design leader, you own the delivery of UX commitments, are always looking to improve productivity, and are responsible for the user experience in the product. While you are credible as a designer and know the details of what product designers work on, your time is spent hiring a world-class team and putting them in the best position to succeed.

This is an incredibly exciting time to join the Plan & Analytics stages - Working in GitLab's Plan space sits at the most human and strategic layer of the software development lifecycle — where ideas, priorities, and intentions are formed — making it the perfect frontier to explore how AI can augment not just execution, but thinking itself. As AI accelerates the speed at which code is written and shipped, the Plan space becomes even more critical, because the bottleneck is rapidly shifting from "how fast can we build?" to "how clearly can we define what to build and why?" This creates a rare opportunity to reimagine how teams collaborate, how requirements evolve, and how AI can transform a traditionally manual, document-heavy process into a dynamic, intelligent system that connects strategy directly to delivery.

You'll be working closely with the Product Management and Engineering teams to execute on the product roadmap and priorities.

Some examples of our projects: 

• Work Items
• Saved Views
• Software Factory

What you’ll do  

• Proactively identify large, strategic UX opportunities that span both inside your areas and across the product. Work with other product design managers, staff, and principal product designers to drive cross-product initiatives through awareness and prioritization.
• Identify strategic user research initiatives that span multiple stage groups (and possibly the entire product), and work with other product design/research managers to organize research efforts.
• Be a frequent and active participant in milestones by reviewing UX deliverables (such as research and designs) that your team creates, and provide feedback to ensure high-quality output.
• Communicate the value of UX to cross-functional GitLab team members and work with them to leverage the product development flow. 
• Help the product teams of areas you support to prioritize UX initiatives including Deferred UX, triage and resolution of UX bugs, and overall usability improvements to the product. Lead UX Scorecard initiatives in order to consistently measure the experience of your product areas and show improvements over time.
• Contribute to product direction conversations, with emphasis on leading the experience vision for your product areas.
• Hire, grow and retain a world-class team of Designers.

What you’ll bring 

• Experience managing a group of designers remotely, who work on complex products.
• Deep experience building AI experience for the software development lifecycle.
• Deep experience designing for large-scale enterprise platforms.
• Experience defining/executing on the high-level strategy (the why) and creating design deliverables (the how) based on research.
• Experience driving organizational change with cross-functional stakeholders, including Product Management and Engineering.
• Solid visual awareness with understanding of basic design principles and accessibility.
• You share our values, and work in accordance with those values.
• You possess leadership qualities needed to thrive at Gitlab.
• Ability to use GitLab.

About the team

You will work closely with three designers. You will collaborate with the Group Product Manager, Engineering Director and UX Researcher to improve team communication and maintain excitement about the opportunities ahead. You can learn more about what our teams are working on by visiting our direction page:

• Plan

About the role

We're looking for a Senior UX Researcher who brings rigour and curiosity to both product and marketing research. Someone who's as comfortable running foundational product studies as they are digging into brand perception, buyer mindsets, or how a marketing site actually works for the people using it.

This is strategic, high-visibility work — you'll partner with Product Design, Product Management, Brand, and Marketing to shape what we build and how we tell the world about it.

What makes this role unique:

• Work across both brand and product research, with real influence on each
• Research enterprise developer tools and DevOps workflows — including AI-powered features built for developers
• Fast-paced environment where research directly influences design and business decisions
• Be part of a team of talented, experienced researchers who genuinely invest in each other's growth

What you'll do

• Lead foundational, problem validation, and strategic research projects across your assigned product areas and beyond
• Drive both brand and product research — including buyer persona development, brand perception studies, and digital experience research — that directly informs positioning and messaging
• Be the expert on the users within your area of coverage: their behaviours, pain points, workflows, and goals
• Make connections across research initiatives, surfacing macro insights that no single study could reveal on its own
• Build trusted relationships with Product Design, Product Management, Brand, and Marketing counterparts, guiding them to the right research approach
• Advocate for and socialise actionable insights in a clear and compelling way that increases empathy across the organisation
• Independently drive research prioritisation across stage groups, balancing impact, product direction, and company objectives
• Mentor other researchers and actively shape how the Experience Research team works, through process iteration, documentation, and peer reviews

What you'll bring

• Empathetic, curious and open-minded
• Deep mixed-methods research experience across qualitative and quantitative methods
• A track record in both product research and marketing or brand research
• The ability to guide stakeholders — including senior ones — toward the right approach, even when they arrive with a firm opinion
• Strong instincts for prioritisation across multiple stakeholder groups in a fast-moving environment
• Clear, compelling communication that makes findings land with product, brand, and marketing audiences
• Experience working in a highly iterative, fast-paced environment, with the ability to pivot with sudden changes in direction
• Demonstrated ability to work effectively in a fully remote, globally distributed team — with strong async communication habits
• Self-motivated and self-managing, with strong organisational skills
• Ability to ramp up to a highly technical domain quickly
• Share our values, and work in accordance with those values
• Able to conduct research in a fully remote setting and use GitLab as part of your daily workflow
• Experience working on AI products, particularly for enterprise dev tooling, is a plus
• Experience working on enterprise and/or developer tooling products is a plus

The eBPF Platform team owns the shared eBPF infrastructure inside the Datadog Agent, and is responsible for its reliability, performance, and evolution across a wide variety of Linux distributions and kernel versions. We build tooling and agent functionality for product teams utilizing eBPF (Network Performance Monitoring, Universal Service Monitoring, Cloud Workload Security, GPU Monitoring), enable new teams exploring eBPF, and centralize deep kernel expertise across the organization. The team contributes to open source projects such as btfhub and cilium/ebpf.

Datadog is investing heavily in GPU Monitoring to give customers deep visibility into GPU utilization, health, and performance across their infrastructure. The eBPF Platform team builds the agent-side foundation that makes this possible, from eBPF programs that capture GPU activity at the kernel level, to the metrics pipelines and validation infrastructure that ensure data quality at scale.

In this role, you will work at the intersection of eBPF, the Linux kernel, and GPU infrastructure. You'll contribute to GPU Monitoring capabilities within the Datadog Agent while also working across the broader eBPF platform, investigating production incidents, improving reliability, and helping shape the architecture of one of the most widely deployed eBPF solutions in the industry.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Contribute to GPU Monitoring feature development end-to-end, from ideation to implementation within the Datadog Agent
• Build and maintain shared eBPF functionality for product teams to use in their eBPF-based products
• Investigate and debug complex production issues that span the kernel, eBPF programs, and agent runtime
• Research, prototype, develop, and document solutions to hard problems in the eBPF and GPU monitoring space
• Provide technical input to product and architecture decisions

Who You Are:

• You have experience working with and developing in the Linux kernel, either using eBPF, as a kernel developer, or building low level programs in C
• You have significant experience building high throughput/low latency systems
• You have been building applications and tooling for 5+ years and know the systems you’ve worked on in depth
• You are motivated by solving problems for our customers first and foremost and building beautiful products that our customers love
• You have ability to work effectively in a team

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intra-departmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds
• Access to Inclusion Talks, our Internal panel discussions
• Free, global Spring Health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Onsite

Title: Marketing Operations & Research Manager (Portuguese speaker)

Location: Spain; Madrid

Experience: Mid Level

Job Function: Marketing

Employment Type: Full-time

Industry: Computer Network & Security

Job Summary

Lead operational marketing and market research initiatives aimed at generating qualified opportunities, optimizing event participation, and gaining strategic insights into customers and markets. The role will be responsible for the end-to-end management of outreach campaigns (emailing, calls, surveys) and for producing analytical reports that support commercial and marketing decision-making. Handles day-to-day operational tasks, including process management and performance metrics. Supports marketing teams by ensuring efficient execution of campaigns and workflows, and contributes to the optimization of marketing operations.

The position is based in the Madrid office, we have a hybrid work model and excellent flexible working practices. The working hours will be 10:00am – 7:00pm (one hour - lunch break) to cover part of LATAM timezone hours. The position requires fluency in written & verbal Portuguese and understanding of Brazilian market. 

Job Responsibilities 

• Lead in-depth analysis of marketing performance data, identifying trends and opportunities for optimization.
• Design and execute direct outreach campaigns (email and calls) to promote and invite audiences to events, webinars, and brand activities.
• Ensure high-quality marketing databases by overseeing data cleansing, segmentation, enrichment, and scoring to drive scalable growth and performance optimization.
• Identify and implement process improvements to optimize marketing workflows and enhance team productivity.
• Manage relationships with external vendors, external agencies involved in surveys, and service providers to ensure alignment and quality execution.
• Lead efforts to implement advanced segmentation strategies in the CRM, ensuring accurate targeting for marketing campaigns.
• Monitor and analyze campaign and event KPIs, ensuring end-to-end performance traceability and driving continuous optimization through data-driven insights.
• Plan and coordinate market research projects, including survey design, audience segmentation, execution, and results analysis.
• Produce strategic reports and insights based on qualitative and quantitative data (surveys, CRM, digital campaigns, etc.), identifying trends and opportunities.
• Provide strategic recommendations to enhance campaign impact and deepen market understanding. 

Minimum Qualifications, Education and Skills

• Bachelor's degree or equivalent experience in Marketing, Sociology, Business Administration, Market Research and similar areas. 
• Strong experience in marketing operations, data management, or process optimization.
• Expert analytical and technical skills, excellent communication, and project management skills.
• Proficiency in marketing tools and software. Strong knowledge of CRM and marketing automation tools (Salesforce, HubSpot, etc.).
• High analytical skills and strong command of reporting tools (advanced Excel, Google Data Studio, Power BI, or similar).
• Ability to lead small projects, innovate within the role, and provide training to peers.
• Comprehensive knowledge of industry standards, company operations, and advanced methodologies. Preferably with previous experience in B2B technology or cybersecurity environments.
• Understanding of Brazilian market and fluency in Brazilian Portuguese is essential. 
• Fluency in Spanish and English language. #LI-NA1

Title: Sales Development Representative, LATAM

Location: Spain; Madrid 

Experience: Entry Level

Job Function: Sales Development

Employment Type: Full time

Industry: Computer & Network Security

About The Position

In 2019, Keyfactor decided to widen its investment and acquired Redtrust, a Spanish company pioneer in the management of people's identity through the custody and management of digital certificates. Redtrust has a strong reputation for providing top-notch products and services in Spain. The expansion to the Latin American market is a natural progression for the company, which aims to meet the growing demand for secure digital signing tools in the region.

Redtrust is expanding and looking to add an enthusiastic, professional, and goal-oriented Sales Development Representative (SDR) to our team. Currently, as part of our internationalization strategy in LATAM, we want to expand our sales team with a special focus on the Brazilian market.

The Sales Development Representative (SDR) identifies and qualifies new leads to generate potential sales opportunities. SDRs with Redtrust work in a highly consultative role, developing the initial interest in Redtrust digital certificates solution.  The right candidate will be highly proficient in establishing relationships with key decision makers including the “C” level and have a proven ability to qualify and penetrate mid-market to enterprise commercial corporate accounts. 

The position is based in Madrid office, we have a hybrid work pattern and excellent flexible working practices. 

The working hours will be 12:00pm – 8:00pm or 1:00pm – 9:00pm ( +one hour - lunch break) to cover part of LATAM timezone hours. The position requires fluency in written & verbal Portuguese. 

Responsibilities

• Builds and maintains a healthy top-of-funnel pipeline, ensuring a steady flow of qualified opportunities for Sales Directors.
• Utilizes an Account-Based Experience strategy to tailor interactions and engagements with targeted accounts, enhancing lead quality and conversion rates.
• Works with the marketing team to amplify the reach and effectiveness of campaigns within their territory and follows up with inbound leads, ensuring no opportunity is missed.
• Identifies and engages with key stakeholders within targeted accounts, leveraging insights and data to personalize outreach and communications.
• Conducts initial qualification of leads, assessing their fit and potential value before passing them along to Enterprise Sales Directors for further development.
• Gathers and reports insights on market trends, competitor activities, and potential opportunities to inform sales and marketing strategies.
• Utilizes outbound sales tactics such as cold calling, email campaigns, and social selling to engage potential clients.
• Collaborates with marketing to leverage campaigns and events for pipeline acceleration.
• Conducts market research to understand industry trends, competitor landscapes, and potential customer pain points.
• Maintains accurate records of sales activities and pipeline development in CRM tools.

Skills and Qualifications

• High school diploma or equivalent; bachelor’s degree in business, marketing, or a related field or equivalent experience.
• Experience in sales, customer service, or a related role.
• Experience in B2B field.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Basic knowledge of CRM systems.
• Effective communication and interpersonal skills.
• Ability to conduct research and identify potential leads.
• Capability to handle initial sales inquiries and follow up on leads.
• Adaptability to learn new sales techniques and tools.
• Basic understanding of sales processes and CRM tools.
• Familiarity with marketing tactics and lead generation.
• Some relevant work experience in a similar role
• Fluent in Portuguese and Spanish language (English is a plus). Please note it is an essential requirement for this role that incumbent is fluent in Portuguese (written & verbal).

#LI-NA1

Datadog is committed to open source. It starts with our Agent, tracers, libraries, and SDKs all being open source. But it goes so much further. From open standards to open collaboration, it’s a core part of who we are and what we do. As part of the Open Source Program Office (OSPO), you will be focusing on building tools, documentation, policies, etc. that improve how our engineers interact with Open Source projects (our own and third-party projects), as well as representing Datadog in Open Source communities. 

What You’ll Do: 

• Build and maintain tools that ease building and releasing Open Source software at Datadog
• Build and maintain tools that ease ingesting Open Source software at Datadog
• Create developer facing documentation and training materials around contributing to open source and maintaining open source projects
• Interface with open source communities to understand problems and trends in the market
• Create tools to automatically analyze and report on Open Source repositories trends and statistics
• Interface with Datadog Open Source Partners candidates and recipients to select new projects for the program and ensure that the program stays useful
• Research and write content for the Datadog Open Source Hub
• Contribute to the product through feedback (bugs or product enhancements suggestions), documentation, or code

Who You Are: 

• Approximately 3+ years of experience as a software developer, SRE, or other practitioner.
• You are fluent in reading and writing one or more languages, e.g. Python, JavaScript, Java, Go, C#, Rust, and so on.
• You love building tools that make other engineers more productive.
• You have empathy, collaboration, and communication skills to cultivate strong relationships across various teams in the organization.
• Bonus: You are (or have been) an active member of an open source community.
• Bonus: You are familiar with different Open Source licenses and Contributor License Agreements 

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.  

Benefits and Growth: 

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

 Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Remote

About the Role

We’re hiring an AI Solutions Architect to lead the future of IT systems and automation at Fortis. This senior-level role focuses on improving how our internal tech works — using AI, automation, and innovative design to make everything more secure, scalable, and efficient.

You’ll lead the design of our IT tools and platforms, ensuring they’re modern, user-friendly, and powered by cutting-edge AI like LLMs (think ChatGPT, Gemini, and similar tools). This role reports to the Director of IT. It works closely with Security, Legal, Engineering, and other departments to ensure our IT systems are robust, safe, compliant, and built to scale.

This isn’t just an execution or admin role — it’s a leadership position for someone who can research, propose, and help drive future-focused IT strategies across the business.

What You'll Achieve

• Define and implement scalable, secure, AI-driven IT architectures aligned with business needs.
• Research, propose, and implement AI/LLM-based automation for IT processes, support systems, and knowledge management.
• Lead AI initiatives and strategy sessions, chairing technology trend discussions and quarterly IT innovation reviews.
• Architect and deploy cloud-native, automation-first IT systems — focused on resilience, performance, and zero-touch management.
• Implement AI-powered IT service desk solutions, compliance monitoring, incident response, and proactive issue resolution.
• Guide IT Operations in optimizing hardware lifecycle, SaaS platforms, and IT asset tracking through AI/automation-driven efficiency.
• Collaborate closely with Security and Legal teams to align AI and IT architecture with compliance, risk management, and privacy standards.
• Drive tool rationalization and consolidation projects using AI analytics to inform more intelligent decision-making.
• Partner with engineering, AI/ML teams, and vendors to integrate IT systems into our broader AI development ecosystem.

What You’ll Need to Be Successful

• Solid experience in IT engineering, IT architecture and cloud-native systems — with a recent, strong focus on AI, automation, and LLMs.
• Experience with AI technologies like large language models (LLMs), MLOps tools, and generative AI platforms (e.g., ChatGPT/OpenAI, Gemini AI, Notion AI). You’ve used these tools to help build or improve systems, not just test them.
• Practical experience building, integrating, or experimenting with AI models, LLMs, and AI-driven workflows.
• Working knowledge of enterprise IT environments, including Google Workspace, Okta, JAMF, Intune, Zoom, Slack, and Cisco Meraki, plus an understanding of cloud infrastructure (AWS, GCP, or Azure).
• Exceptional skills in technical documentation, architecture diagramming, and project planning and execution, plus an understanding of  GDPR, NIST, and SOC 2.
• Ability to explain complex technology and AI clearly and simply to all audiences. Skilled at leading conversations that shape the right technology direction, drive innovation, and bring new ideas to life. 
• Confident in leading executive meetings, managing AI committees, and guiding leadership teams toward smart, forward-thinking technology decisions.
• Game/software development experience strongly preferred where LLMs or automation were part of the tech stack, showcasing creativity, speed, and next-gen thinking.

WHAT YOU’LL DO

The ideal candidate has at least 5 years of SaaS selling experience within CRM, Marketing Automation, CDP, Analytics, or Content Marketing Solutions. You bring an entrepreneurial mindset, you have a knack for simply selling complex tech solutions, and you excel in fast-paced environments. 

Responsibilities

• Execute deal cycles from inception to close, navigating through various stakeholders within large organizations. Deal sizes typically range from $500K to $2.5M+.
• Develop and maintain strong relationships with key decision-makers at all levels of an organization.
• Drive value-based selling strategies, leveraging MEDPICC to effectively articulate our value proposition. 
• Proactively identify and qualify new opportunities through targeted prospecting, networking, and market research efforts to continually build your pipeline.
• Create strategic growth opportunities for your existing customer base.
• Build strong cross-functional relationships with teams such as business development, marketing, deal desk, customer success & services.

Qualifications

• Minimum of 2 years of experience in Enterprise sales, with proven successes in executing complex deal cycles and driving high-value sales opportunities.
• Strong understanding of value-based selling techniques and experience. Familiarity with Force Management’s sales training; Command of the Message and MEDDPICC is preferred
• Ability to research accounts, develop a point of view (POV) on the value your technology can drive for the account, and prioritize accounts across a territory to maximize bookings
• A demonstrated history of net-new prospecting and pipeline generation, both personally and in collaboration with BDRs and Marketing partners
• Executive presence with exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders.
• Experience working with cross-functional teams and demonstrated ability to build strong internal relationships across various departments.
• Familiarity with navigating agency and technology partner ecosystems, with a demonstrated ability to leverage partnerships to enhance sales capabilities.
• Experience with Salesforce.com CRM or any other CRM utilized for sales pipeline management required.
• A proven connector in your daily life through social media and other mediums
• Prior experience in a startup, or emerging growth, technology company a plus
• Ability to travel to customer/prospect sites, marketing events, and to company and regional gatherings
• Italian, Spanish or Hebrew speaking is a bonus

About the Role

Anthropic is looking for a Community Lead to drive the strategy and execution of our developer and builder community programs across EMEA. This is an early and high-impact role: you’ll be the regional owner for adapting centrally developed playbooks and programs to local markets, executing community activations on the ground, and identifying net-new opportunities that support a B2C2B growth motion across Europe.

You’ll work in close partnership with the central Community team in the US, which leads overall program operations, playbook development, and strategic direction. Your focus will be on market-specific execution, customization, and expansion — collaborating with EMEA sales, marketing, and product leads to develop the market entry and expansion strategy for community programs, and identifying which programs to deploy where and when based on regional priorities. Beyond adapting existing programs, you’ll be expected to identify and champion net-new opportunities — whether that’s a format, partnership, or activation that meets a specific need or gap in a local market that centrally developed playbooks don’t yet address.

The core of this role is scaling a community flywheel — recruiting and supporting local ambassadors, running recurring events, and converting community engagement into measurable business impact. You’ll take what’s been built centrally and make it work across priority EMEA markets, going deeper and moving faster than a remote-first approach allows.

Responsibilities:

• Own the end-to-end strategy and execution of Anthropic's developer and builder community programs in EMEA, including the Claude Community Ambassador Program and local Claude Community Events
• Collaborate with EMEA sales, marketing, and GTM leads to develop the regional community strategy: identifying which programs to deploy in which markets, when to launch, and how to align community activations with market entry and expansion priorities.
• Identify, recruit, and support community ambassadors across priority EMEA cities — providing sponsorship, content, and operational support to enable them to host high-quality local events at scale
• Develop and maintain a regional coverage map: for each priority market, define where ambassadors are needed, where events should run, and how to measure reach and engagement
• Identify and champion net-new community opportunities that address specific needs or gaps in EMEA markets — whether that’s a new event format, a local partnership, or an activation that doesn’t yet exist in the global playbook — and build the case internally to resource and scale them
• Partner closely with EMEA sales teams to create a community-driven pipeline — translating ambassador and event activations into qualified leads and sales opportunities
• Build and track the metrics that matter: event coverage, ambassador retention, community growth, and — critically — the downstream impact on pipeline and conversion
• Represent Anthropic in the EMEA developer and builder community, including speaking at conferences, contributing to online developer and builder communities, and building relationships with key technical influencers and builders in the region
• Collaborate cross-functionally with marketing, product, and communications teams to ensure community activations are aligned with broader brand and go-to-market strategy

You may be a good fit if you:

• 8+ years of experience in developer relations, community management, or a closely related growth or marketing role, with a track record of scaling programs across multiple markets
• Understand how to build and run developer or builder communities — from online engagement to in-person events — and can translate that experience into repeatable, scalable programs
• Have a track record of identifying unmet needs in a market and building new programs or initiatives from scratch to address them — not just executing existing playbooks
• Have strong experience working in or across EMEA markets and understand the nuances of localizing a global strategy for different regions
• Have experience working across time zones with a US-based or globally distributed team, and are comfortable with the communication rhythms and async workflows that requires
• Are comfortable working at the intersection of community and commerce — you understand how community programs can generate business impact, and you can build the attribution frameworks to show it
• Have enough technical depth to engage credibly with developers and builders (e.g., familiarity with APIs, LLMs, or software development workflows), even if you don't write production code day-to-day
• Are a strong communicator who can write clearly, speak at conferences, and build trust with both internal stakeholders and external communities
• Thrive in ambiguous, fast-moving environments and are comfortable being an early hire in a region with significant room to shape the approach
• Speak English fluently and are proficient in at least one other European language (German or French preferred; open to Italian or Spanish)

Strong candidates may also:

• Have experience with developer advocacy, technical content creation, or conference speaking
• Have a background in go-to-market strategy or market expansion at a high-growth technology company
• Speak multiple European languages fluently (German or French preferred; open to Italian or Spanish)
• Have experience building and leading regional teams
• Have worked on ambassador or community leader programs and understand how to recruit, retain, and scale them
• Be familiar with the AI/ML landscape and excited about the opportunity to bring frontier AI capabilities to developers in new markets

Opportunity for Impact

Taxbit is seeking a Business Development Representative (BDR) to drive pipeline generation across outbound channels. This role is critical to our growth as global tax information reporting requirements expand across jurisdictions, products, and customer segments globally. As a BDR, you will be engaging prospective customers and partnering closely with Account Executives to convert interest into pipeline. You will develop a strong understanding of Taxbit’s platform and the evolving regulatory landscape, enabling you to have informed, relevant conversations with leading crypto, fintech, and marketplace companies. This is an ideal role for someone early in their sales career who is highly curious, disciplined, and motivated to learn how to navigate complex organizations and build a foundation for a long-term career in enterprise sales.

Key Responsibilities

• Execute targeted outbound prospecting across prioritized segments and accounts globally via email, phone, and social channels
• Conduct research on target accounts to understand business models, potential tax reporting obligations, and relevant triggers (e.g., new products, geographies, or regulatory changes)
• Identify key stakeholders across tax, finance, and product teams and initiate multi-threaded outreach
• Partner closely with Account Executives to build and progress pipeline, including account prioritization and meeting preparation
• Qualify and convert inbound leads into sales opportunities through timely and thoughtful engagement
• Schedule and coordinate qualified meetings and handoffs to Account Executives
• Maintain accurate and up-to-date activity, pipeline, and account data in Hubspot
• Collaborate with Marketing and Partnerships to follow up on campaigns, events, and partner-driven leads
• Continuously refine messaging and outreach strategies based on performance and feedback
• Develop a strong foundational understanding of Taxbit’s platform and global tax information reporting requirements

Required Qualifications

• 2+ years of experience in a sales or business development role in enterprise B2B SaaS 
• Background in fintech, crypto, payments, marketplaces, or regulated SaaS highly preferred
• Exceptional written and verbal communication skills with the ability to engage senior stakeholders
• Comfort operating in a fast-paced rapidly evolving market globally
• High level of curiosity and willingness to learn complex industries and products
• Highly organized with strong attention to detail and follow-through
• Self-motivated with a strong work ethic and ability to operate in a fast-paced environment
• Team-oriented mindset with a willingness to collaborate across functions

Benefits & Perks

• Competitive cash compensation (based on experience)
• Equity (RSUs)
• Competitive benefits package
• A modern 401(k) plan that includes access to crypto, financial wellness benefits, low fees and more
• Hybrid working model: 3 days in-office, 2 days WFH/flexible
• Monday team lunches, snacks and drinks
• Discretionary Time Off - enjoy the flexibility to rest, refuel, and recharge
• Paid parental leave to bond with your child
• Fertility Benefit
• Autonomous work and flexibility in how work is performed

An overview of this role

As the first Engineering Manager embedded the Upstream Studios organization at GitLab, you'll lead a focused team of Engineers responsible for two foundational surfaces: the Pajamas Design System, which powers the coherence of the entire GitLab product, and docs.gitlab.com, the documentation platform serving millions of GitLab users and contributors worldwide. 

This is a rare opportunity to define what engineering leadership looks like inside a design organization. You’ll report to the Chief Design Officer and partner closely with Product Design, Technical Writing, Localization, Marketing, Product Management, and Engineering leaders across GitLab. Critically, the design system is a contribution-based, company-wide platform that engineers across the entire organization depend on and actively participate in. Building those partnerships and making it easier for engineers everywhere to contribute to Pajamas will be central to your success. 

You’ll be a hands-on technical leader and people manager in equal measure: guiding architecture decisions, shaping contribution workflows, and helping a small, high-impact team do some of the most leveraged work at GitLab.

What you'll do

• Lead, mentor,and grow a high-performing team of engineers, working across the Pajamas Design System and the GitLab documentation site.
• Define and build the engineering practice within Upstream Studios–this is a new function and you’ll have real influence over how it takes shape.
• Guide architecture and technical decisions for the design system (components, tokens, patterns) and the docs site (performance, reliability, infrastructure, localization).
• Help others across the organization understand the strategic value of a well-maintained design system and documentation platform.
• Advocates for engineering quality: technical debt, accessibility standards, customer issues, security, and platform reliability.
• Collaborate with Product Design and Technical Writing to translate design and content needs into scalable technical solutions

What you'll bring

• Experience leading infrastructure, platform, or development teams, with a track record of building high-performing, values-aligned teams.
• Deep expertise in design systems–including design tokens, component architecture, accessibility standards, and contribution models.
• Excellent technical background, including professional experience with Git, docs-as-code, Hugo, accessibility and building and maintaining a design system.
• Experience of building and supporting multi-lingual sites and localization workflows at scale.
• Professional experience with JavaScript (Vue.js) and familiarity with Elasticsearch, Ruby/Go, AI tools, and continuous integration and continuous deployment (CI/CD) practices.
• Strong expertise in running and scaling large, consumer-grade platforms, with a focus on reliability, security, performance, and scalability.
• Proficiency in the English language, both written and verbal, sufficient for success in a remote and largely asynchronous work environment.
• Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions.
• Experience with performance and optimization problems and a demonstrated ability to both diagnose and prevent these problems
• Comfort working in a highly agile, intensely iterative software development process.
• Passion for open source and developer tools, with a commitment to GitLab's values, inclusive culture, and high-performance expectations.

About the team

Upstream Studios is the full-stack experience organization for GitLab. We imagine it, we design it, we document it, we ship it—partnering across product, engineering, and marketing to deliver a continuous deployment of quality.

We integrate research, design, frontend engineering, documentation, and brand into a unified delivery pipeline, shaping how customers experience GitLab from first impression to final deployment. For more information on how we work, see the Upstream Studios section of the GitLab Handbook.

What Is The Role : 

Developers and community matter. Our users and contributors have helped ensure that the Elastic Stack (including Elasticsearch, Kibana, Beats, and Logstash) is more than just code — they are open source projects that people love to use.

We’re looking for someone who can connect with our global audience through creative, educational, and visually engaging content. You don’t need to be a Senior Engineer — but you should have a strong technical foundation, curiosity to learn, and the skills to tell compelling stories about technology.

Your work will combine writing, visuals, and video — with no waiting on others to get it done. From drafting a Twitter thread in the morning to publishing an infographic and editing a short video in the afternoon, you’ll take ideas from concept to launch, end to end.

What You Will Be Doing:

• Create engaging technical content for social media, blogs, and YouTube, covering Search, AI, and Elasticsearch in ways that are approachable and inspiring. Topics range from foundational and evergreen topics to today's LLM release.
• Write short-form content (Twitter threads, LinkedIn posts) that distills complex concepts into clear, shareable insights.
• Produce simple, high-quality videos and infographics yourself — from scripting and recording to editing and publishing.
• Explore new trends in Search, AI, and developer tools, and translate them into content our audience cares about.
• Build demos and examples to support your content or share the highlights of the latest research papers.
• Add a creative spark to Elastic’s content to keep our community engaged and draw in new audiences.

What You Bring : 

• Solid technical background and experience in an engineering role.
• Demonstrated ability to create a variety of content formats: blog posts, social media threads, videos, infographics.
• Comfortable working independently and seeing projects through from idea to publication without waiting on others.
• Curiosity and adaptability to quickly pick up new tools and topics.
• A collaborative mindset and willingness to share ideas, in a fully distributed team.
• Strong written and spoken communication skills in English.

Position Overview 

We are looking for a Director of Product who can bring its games to the forefront of the industry: building unforgettable social experiences, connecting hundreds of millions of people throughout the world, and delighting their users through games.

Equipped with user data, you will have the freedom to provide experience, direction, and measurable performance to the game design process, building high-quality social games for millions. 

What You'll Do:

Part of the Central Product Management (CPM), you will help multiple global teams manage the end-to-end lifecycle(s) of complex products spanning multiple feature areas. This will involve writing and consulting on specs, overcoming design challenges and taking the lead for promoting interoperability and scale. In addition, the Director of Product will drive the overall research strategy, driving the usage of core innovative game technology, and ensure that product decisions are based on in-depth data analysis. Through strong customer empathy, the Director of Product will be responsible to develop deep insights into customer needs and how the roadmap addresses those needs.

You will drive strategy for the team in collaboration with leadership, provide management for CPM team members, and mentorship for PMs throughout the company. You will provide oversight and guidance for more junior PMs on their projects and be a key stakeholder or owner for initiatives with other teams.

You will coordinate Product Managers across multiple products; they will work with their team to set clear/measurable objectives and ensure the team is effectively crafting project plans based on priorities, and ultimately driving positive business outcomes. Lastly, the Director of Product will deliver their vision & strategy, monitor product progression and partner with central publishing teams and/or game teams for delivering initiatives.

What you bring: 

• 5+ years experience in product management in consumer products
• Experience in consumer mobile or game development experience is preferred but not required
• Ability to build wire-frames, product specifications and white papers
• Experience with managing dynamic applications and multivariate testing
• Able to lead, motivate, and develop a team, including those who do not directly report to you
• Exceptional data analysis and problem solving skills. SQL querying abilities is a strong plus
• Strong project management skills and the ability to present work to the executive team
• A passion for games, creating fun and compelling user experiences
• Outstanding written/oral, organizational, analytical skills, and attention to detail
• Ability to provide clear direction, set measurable goals, and give insight on industry and competitor trends
• Consumer mobile or game development experience 
• Experience in working with and coordinating large-scale projects with central teams 

What We Offer You:

Zynga offers a world-class benefits package that helps support and balance the needs of our teams. To find out more about our benefits, visit the Zynga Benefits site

The pay range for this position in California  at the start of employment is expected to be between $172,400 and $200,000 per year.

However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations.Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program.

Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses.The use of Artificial Intelligence is not being used to screen candidates. The position is for an existing vacancy. The use of Artificial Intelligence is not being used to screen candidates. The position is for an existing vacancy.

Location: We are flexible! Come and join us either in Hamburg, Berlin or Barcelona. 

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.

The Freenow marketplace is a real-time, two-sided platform connecting millions of riders and drivers. Its efficiency and scalability are powered by a sophisticated ecosystem of Machine Learning systems spanning key domains such as Pricing, Allocation, and Marketplace Payment&Risk.

In this role, you’ll help advance our MLOps practices, build the services and the infrastructure that scales ML models from research to real-time production and observe how they impact the daily lives of our users and our business.

Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate developers who strive for excellence and like to have fun doing it.  Are you ready for your next ride?

YOUR DAILY ADVENTURES WILL INCLUDE:

• Developing and maintaining high-performance, distributed systems that serve ML models at scale with low latency
• Collaborating with Data scientists and Software Engineers to solve business-critical problems in real-time.
• Streamlining online serving for classical and deep learning models to accelerate A/B testing cycles and reduce time-to-market
• Enhancing our MLOps platform capabilities to support AI state of the art
• Implementing ML Monitoring and Observability best practices, including automated data drift detection and self-healing system triggers
• Contributing to the evolution of our MLOps stack and practices.

Our Techstack: Python | Airflow | Java | Kubernetes | Kafka | Databricks |AWS & more

TO BE SUCCESSFUL IN THIS ROLE:

• M.S or B.S in Computer Science, Machine Learning, Mathematics or equivalent technical background with related field
• 3+ years of professional experience deploying, scaling and monitoring ML models in production environment 
• Proficiency in Python. Experience in JVM based programming language (Java, Scala, Kotlin) or GO is highly desirable
• Proven experience with large-scale data processing systems and modern data warehousing 
• Strong grasp of classical ML and Fundamental understanding of modern ML algorithms (e.g. DNN, RL, transformers ) and mathematical optimizations e.g LP, Convex Optimization
• Team player, and an avid learner, with a proven capacity to collaborate seamlessly with diverse teams, including those in data, tech, and product, as well as other stakeholders.
• Clear Communication in English. We are a very diverse team with people from all over the world and English is our language of communication, besides Python.
• Passionate about harnessing Artificial Intelligence and have the will to play an essential role in the future of urban transportation.
• Experience with streaming technologies and real-time data processing (e.g., Apache Kafka, Apache Flink, Feature Stores) is a plus.

BENEFITS & PERKS IN A NUTSHELL:

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

ABOUT US:

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. 

In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

About The Role 💻

We are looking for a Senior MLE Staff Engineer who is an expert in the deployment and scaling of LLMs and Agentic systems. In this role, you will bridge the gap between machine learning experimentation and production at scale by building the robust, highly efficient platform that powers our AI initiatives.

While our Data Science teams focus on developing and tuning state-of-the-art models, you will be the owner of the platform that enables them. You will define best practices, build automated pipelines, and ensure that our infrastructure can handle complex agentic workflows with high reliability and performance. This is a role for a visionary who stays ahead of the daily shifts in the AI landscape and can rapidly adapt our stack to leverage emerging trends.

For more insight into the technologies used by the engineering team at Clarity AI, please explore our Tech Stack

What You’ll Be Doing 🚀

As a Senior MLE Staff Engineer, you will be responsible for:

• GenAI Platform Engineering: Designing and developing the core platform that enables the efficient deployment, scaling, and management of LLMs and multi-agent systems.
• Infrastructure for Agents: Building specialized infrastructure to support long-running agentic workflows, including state management, tool-calling interfaces, and complex reasoning loops.
• High-Scale Productionization & Model Serving: Scaling inference for LLMs to handle global demand while optimizing for latency, throughput, and cost. Implement standard batch and online serving with controlled rollback.
• Build & Delivery: Establishing the "Golden Path" for model deployment through a self-service path to move code, data, and models to production safely and reproducibly, including automated evaluation frameworks, safety guardrails, and CI/CD/CT pipelines.
• Strategic Vision & Product Management: Continuously monitoring the AI ecosystem and proactively evolving our platform to maintain a competitive edge. This includes adopting best practices in Platform Product Management and driving the adoption of golden-path solutions.
• End-to-End Observability: Implementing deep observability for LLMs, tracking not just system health but providing unified visibility into health, impact, and root cause across data, ML, and GenAI (including model hallucinations, token usage, and RAG performance).
• Collaborative Foundation: Providing the tools and abstractions that allow Data Scientists and stakeholders to move from a "tuned model" to a "production service" with zero friction.

Location 🌍

The role is based in our tech hub in Madrid, Spain, but we are remote-friendly and open to the CET timezone +/- 2 hours.
Way of Working: Remote/Hybrid

What You’ll Need 👀

• LLM & Agent Expertise: Deep, hands-on experience deploying Large Language Models and complex agentic architectures at scale.
• GenAI Platform Specifics: Proven experience in implementing Prompt Lifecycle Management (versioning, testing, and deploying prompts as code), an LLM Abstraction Layer (provider-agnostic access), and systems for Cost & Usage Control (visibility and limits on GenAI spend per use case).
• Evaluation & Benchmarking Mastery: Expert-level experience building automated evaluation pipelines and frameworks (e.g., Ragas, DeepEval, G-Eval) and implementing LLM-as-a-judge patterns to validate model quality, grounding, and safety in CI/CD.
• Platform & MLOps Mindset: A proven track record of building platforms or shared infrastructure. Deep understanding of MLOps concepts like Model Registry (versioning, state management, and lineage) and Model Monitoring & Drift Detection.
• 3+ years of experience in MLOps or high-scale Software Engineering with a focus on AI production environments.
• Technical Stack Mastery: Expert-level Python and deep experience with container orchestration (Kubernetes, Docker) and cloud infrastructure (AWS/GCP).
• AI Tooling & Frameworks: Proficiency with orchestration libraries (e.g., LangChain, LlamaIndex, CrewAI), vector databases (e.g., Pinecone, Weaviate), and inference engines (e.g., vLLM, TGI).
• Agility & Adaptability: The ability to learn and implement new technologies in a field that changes weekly. You should be a "fast mover" who enjoys constant evolution.
• Software Excellence & Governance: Strong fundamentals in API design, microservices, and "GitOps" methodologies, including the implementation of automated security and compliance by default.
• English Proficiency: Excellent communication skills (minimum C1 level), with the ability to articulate technical vision to both engineers and leadership.

What We Offer 🥁

• Competitive compensation, both in terms of base salary as well as equity plans that enable to you to share in our success
• Flexibility in ways of working both in terms of your schedule as well as your location, whether you prefer to work from home, the office, or abroad with access to a global network of co-working spaces 
• Generous paid time off schemes, including vacation, sabbatical, religious observance and compensation days
• Meaningful benefits including private healthcare coverage, fitness and wellness programs covered through Wellhub, working-from-home allowances to help you set up your home office and cover monthly expenses
• Professional development with annual training budget for conferences, courses, certifications and access to top market e-learning platforms
• Collaborative environment with multiple offices around the globe, regular team activities and events as well as employee-led resource groups

The Community you will join:

Airbnb’s public policy team exists to further the interests of our community of hosts and guests with politicians, regulators, opinion leaders and others who shape the political and legal context for our business, helping them to understand the significant social and economic contributions of our platform. Across the EMEA region, we are engaged in well over a hundred local conversations and negotiations with governments big and small. We engage governments at local, regional, national and EU levels directly and also use innovative advocacy and partnership strategies that actively involve our community and our stakeholders in making the case for fair, progressive home sharing rules.

The Iberia Public Policy and Campaign team is responsible for managing our government affairs and public policy strategy and engagement in the region, with a primary focus on Spain and Portugal. We operate proactively and reactively, building policy solutions that ensure our host community can strive. Our work is supplemented and amplified by a range of digital, communications, and host engagement tools. We are now looking for a Senior Public Policy Manager, Iberia to support the team in this work.

The Difference you will make:

The Senior Public Policy Manager, Iberia will support our campaigns across Iberia, with a special focus on Spain. The person in this role needs to be a self starter and will be a key member of the multi-skilled campaign team, defining policy goals and positions, co-shaping and implementing the campaign team’s strategy as well as developing strategic partnerships. You will be working alongside other functional experts who support those goals through content, community engagement and media relations. This role will report to the Campaign Lead for Iberia.

In this role you must be skilled in regulatory work and policy engagement with a wide variety of external stakeholders at national and regional but also at local level - able to work proactively with elected officials, governments as well as administrative bodies to help stakeholders understand the contribution of the collaborative economy to sustainable tourism.

The ideal candidate will be passionate about Airbnb’s mission, and have proven experience in regulatory, and political work in a relevant business or non-governmental organization, or in a political, governmental or regulatory context. Experience in tourism and housing will be a plus. 

Frequent travel within Spain and Portugal will be expected. This role must be located in Madrid, but it can involve working from home. The role is also likely to involve occasional travel in Europe and also to our global headquarters in San Francisco.

A Typical Day:

• Support the Iberia Campaign Lead in developing political strategies and priorities, advise on local needs, plan relevant activities and design policy positions across these geographies;
• Identify partnership and alliance opportunities - new potential partners and partnerships programmes - work with partners to develop MOU’s, work with internal teams to deliver on partner MOU’s and maintain partner/stakeholder relationships;
• Establish new and maintain existing relationships with an extensive network of political contacts across Iberia
• Act as Airbnb’s representative in meetings with government and political stakeholders, in coalitions and collaborations to advance Airbnb’s advocacy initiatives, including crafting and negotiating language for legislation, drafting comments on administrative registrations, and authoring issue briefs and position papers;
• Advise Airbnb’s teams on public policy matters to guide development of products, services and policies and manage the operational implementation of national and local policy proposals and legislative measures, working with colleagues in our legal, comms, marketing, community, EMEA and Global teams;
• Engage in research, writing and other activities to provide analysis and critical thinking on developments affecting Airbnb’s priorities;
• Monitor legislation and regulatory matters and advise the company with respect to policy challenges;
• Work with consultants who provide on-the-ground support, ensuring that they are properly briefed and engaging energetically on behalf of Airbnb in line with the agreed strategy;
• Flag local policy issues that may have  broader regional implications, and work with colleagues elsewhere in Europe and in San Francisco to develop global solutions and approaches as required.
• Cover regulatory obligations in the entire territory. 

Your Expertise:

• At least ten years of direct experience working with complex political or regulatory issues in a relevant business or non-governmental organization, or in a political, governmental or regulatory context. Ideally, this experience has been built in travel, housing or technology;
• Excellent knowledge of the political landscape and legislative processes across Iberia; 
• Legal education and professional experience required;
• Proven ability to build and sustain networks of influence across a broad range of stakeholders;
• A tracked record of partnerships would be an advantage;
• Experience of managing complex projects with multiple stakeholders. 
• Highly organized and able to stay on top of multiple projects simultaneously;
• First-rate personal, political, analytical and organizational skills; 
• Proven ability to establish networks within political stakeholder communities on local, regional and/or national level;
• An eye for detail - with an ability to very quickly get up to speed on complex technical and regulatory issues;
• Excellent communicator with great interpersonal, writing and presentation skills;
• Ability to work independently as well as a team player in a multi-task work environment while producing the highest caliber work product in a timely manner;
• Self-starter with the ability to thrive in a fast moving and sometimes stressful environment;
• Candidates must speak native Spanish and fluent English. Portuguese and Catalan are an advantage. You must submit your application in English.
• Candidates must be based in Madrid or Barcelona, with frequent travel expected in Spain, Portugal, Europe and to our headquarters in San Francisco. 

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

About commercetools

Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people.

Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today.

At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits.

Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own.

The Opportunity

As a Senior Technical Product Marketing Manager at commercetools, you will serve as the strategic lead for the company's foundational platform, ecosystem enablers (Agent Gateway and integrations) and AI Hub.This role requires a hands-on mastery of modern commerce architecture and AI concepts—including LLMs and agentic systems—to bridge the gap between deep engineering concepts and compelling market storytelling. By acting as a technical peer to Product teams, you will translate innovations like composable architecture into value-driven narratives that help global enterprises experiment and scale.

This role is hybrid, with three days a week spent in our Boston , Valencia, London, Berlin or München, Bayern, office.

Your Impact

• Drive Platform Differentiation: Refine our platform’s differentiated positioning to drive awareness, adoption, and revenue growth; lead messaging and GTM for related products (AI Hub, Agent Gateway, integrations), ensuring cohesive narratives that highlight business and technical value
• AI Evangelism: Translate complex concepts like agentic commerce, LLMs, and API orchestration into clear value propositions for both technical and business audiences.
• Joint Propositions: Amplify joint value propositions with key technology partners including Google Cloud, AWS, Microsoft, and OpenAI.
• Cross-Functional Collaboration: Partner with Product and Engineering to shape launch strategies for new platform capabilities, integrations, and AI-powered features, understanding architectural trade-offs, constraints, and real-world implementation considerations
• Audience Insights: Conduct deep research into customer, partner, and developer needs to inform product direction and competitive messaging.
• Technical Enablement: Develop grounded content—from demos to thought leadership—that aligns GTM teams and empowers customers to adopt new innovations.

What Sets You Apart

You bring:

• Technical Expertise: A background in Engineering or Product Management with a deep understanding of technical concepts like LLMs, agent orchestration, MCP/ACP-style protocols, model routing, tool invocation, API-driven orchestration, and more.
• Strategic Communication: The ability to collaborate with engineers on technical constraints (security, latency, compliance) while turning that data into compelling, scalable stories.
• GTM Leadership: Experience in high-growth, global organizations where you have turned complex product launches into repeatable processes and internal enablement wins.
• AI Aptitude: A proactive mindset for using AI tools to optimize your own workflow and a constant drive to master emerging tech.
• Bonus Points: Hands-on experience with commerce platforms (SAP, Shopify), developer tools, or major cloud ecosystems (GCP, AWS)

Nice to Have:

• Hands-on experience working with or marketing AI platforms, developer tools, or LLM-based products
• Familiarity with commerce platforms (e.g., SAP Hybris/Commerce Cloud, Shopify, etc.)
• Exposure to AI ecosystems and partners (e.g., OpenAI, Anthropic, Google, etc.)
• Familiarity with cloud providers (e.g., AWS, GCP, etc.)

Our Benefits

Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most.

🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support

📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs

🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition

📈 Our equity participation program allows you to share in our success 

For more information on our benefits, visit this page.

Come as you are. Build with us.

Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine.

We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community. 

For more information on our diversity, equity, inclusion, and belonging practices, visit this page.

Please note that the compensation range pertains to base pay

About commercetools

Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people.

Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today.

At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits.

Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own.

The Opportunity

As a Senior Technical Product Marketing Manager at commercetools, you will serve as the strategic lead for the company's foundational platform, ecosystem enablers (Agent Gateway and integrations) and AI Hub.This role requires a hands-on mastery of modern commerce architecture and AI concepts—including LLMs and agentic systems—to bridge the gap between deep engineering concepts and compelling market storytelling. By acting as a technical peer to Product teams, you will translate innovations like composable architecture into value-driven narratives that help global enterprises experiment and scale.

This role is hybrid, with three days a week spent in our Boston , Valencia, London, Berlin or München, Bayern, office.

Your Impact

• Drive Platform Differentiation: Refine our platform’s differentiated positioning to drive awareness, adoption, and revenue growth; lead messaging and GTM for related products (AI Hub, Agent Gateway, integrations), ensuring cohesive narratives that highlight business and technical value
• AI Evangelism: Translate complex concepts like agentic commerce, LLMs, and API orchestration into clear value propositions for both technical and business audiences.
• Joint Propositions: Amplify joint value propositions with key technology partners including Google Cloud, AWS, Microsoft, and OpenAI.
• Cross-Functional Collaboration: Partner with Product and Engineering to shape launch strategies for new platform capabilities, integrations, and AI-powered features, understanding architectural trade-offs, constraints, and real-world implementation considerations
• Audience Insights: Conduct deep research into customer, partner, and developer needs to inform product direction and competitive messaging.
• Technical Enablement: Develop grounded content—from demos to thought leadership—that aligns GTM teams and empowers customers to adopt new innovations.

What Sets You Apart

You bring:

• Technical Expertise: A background in Engineering or Product Management with a deep understanding of technical concepts like LLMs, agent orchestration, MCP/ACP-style protocols, model routing, tool invocation, API-driven orchestration, and more.
• Strategic Communication: The ability to collaborate with engineers on technical constraints (security, latency, compliance) while turning that data into compelling, scalable stories.
• GTM Leadership: Experience in high-growth, global organizations where you have turned complex product launches into repeatable processes and internal enablement wins.
• AI Aptitude: A proactive mindset for using AI tools to optimize your own workflow and a constant drive to master emerging tech.
• Bonus Points: Hands-on experience with commerce platforms (SAP, Shopify), developer tools, or major cloud ecosystems (GCP, AWS)

Nice to Have:

• Hands-on experience working with or marketing AI platforms, developer tools, or LLM-based products
• Familiarity with commerce platforms (e.g., SAP Hybris/Commerce Cloud, Shopify, etc.)
• Exposure to AI ecosystems and partners (e.g., OpenAI, Anthropic, Google, etc.)
• Familiarity with cloud providers (e.g., AWS, GCP, etc.)

Our Benefits

Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most.

🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support

📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs

🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition

📈 Our equity participation program allows you to share in our success 

For more information on our benefits, visit this page.

Come as you are. Build with us.

Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine.

We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community. 

For more information on our diversity, equity, inclusion, and belonging practices, visit this page.

Please note that the compensation range pertains to base pay

About commercetools

Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people.

Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today.

At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits.

Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own.

The Opportunity

As a Senior Technical Product Marketing Manager at commercetools, you will serve as the strategic lead for the company's foundational platform, ecosystem enablers (Agent Gateway and integrations) and AI Hub.This role requires a hands-on mastery of modern commerce architecture and AI concepts—including LLMs and agentic systems—to bridge the gap between deep engineering concepts and compelling market storytelling. By acting as a technical peer to Product teams, you will translate innovations like composable architecture into value-driven narratives that help global enterprises experiment and scale.

This role is hybrid, with three days a week spent in our Boston , Valencia, London, Berlin or München, Bayern, office.

Your Impact

• Drive Platform Differentiation: Refine our platform’s differentiated positioning to drive awareness, adoption, and revenue growth; lead messaging and GTM for related products (AI Hub, Agent Gateway, integrations), ensuring cohesive narratives that highlight business and technical value
• AI Evangelism: Translate complex concepts like agentic commerce, LLMs, and API orchestration into clear value propositions for both technical and business audiences.
• Joint Propositions: Amplify joint value propositions with key technology partners including Google Cloud, AWS, Microsoft, and OpenAI.
• Cross-Functional Collaboration: Partner with Product and Engineering to shape launch strategies for new platform capabilities, integrations, and AI-powered features, understanding architectural trade-offs, constraints, and real-world implementation considerations
• Audience Insights: Conduct deep research into customer, partner, and developer needs to inform product direction and competitive messaging.
• Technical Enablement: Develop grounded content—from demos to thought leadership—that aligns GTM teams and empowers customers to adopt new innovations.

What Sets You Apart

You bring:

• Technical Expertise: A background in Engineering or Product Management with a deep understanding of technical concepts like LLMs, agent orchestration, MCP/ACP-style protocols, model routing, tool invocation, API-driven orchestration, and more.
• Strategic Communication: The ability to collaborate with engineers on technical constraints (security, latency, compliance) while turning that data into compelling, scalable stories.
• GTM Leadership: Experience in high-growth, global organizations where you have turned complex product launches into repeatable processes and internal enablement wins.
• AI Aptitude: A proactive mindset for using AI tools to optimize your own workflow and a constant drive to master emerging tech.
• Bonus Points: Hands-on experience with commerce platforms (SAP, Shopify), developer tools, or major cloud ecosystems (GCP, AWS)

Nice to Have:

• Hands-on experience working with or marketing AI platforms, developer tools, or LLM-based products
• Familiarity with commerce platforms (e.g., SAP Hybris/Commerce Cloud, Shopify, etc.)
• Exposure to AI ecosystems and partners (e.g., OpenAI, Anthropic, Google, etc.)
• Familiarity with cloud providers (e.g., AWS, GCP, etc.)

Our Benefits

Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most.

🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support

📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs

🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition

📈 Our equity participation program allows you to share in our success 

For more information on our benefits, visit this page.

Come as you are. Build with us.

Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine.

We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community. 

For more information on our diversity, equity, inclusion, and belonging practices, visit this page.

Please note that the compensation range pertains to base pay

About commercetools

Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people.

Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today.

At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits.

Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own.

The Opportunity

As a Senior Technical Product Marketing Manager at commercetools, you will serve as the strategic lead for the company's foundational platform, ecosystem enablers (Agent Gateway and integrations) and AI Hub.This role requires a hands-on mastery of modern commerce architecture and AI concepts—including LLMs and agentic systems—to bridge the gap between deep engineering concepts and compelling market storytelling. By acting as a technical peer to Product teams, you will translate innovations like composable architecture into value-driven narratives that help global enterprises experiment and scale.

This role is hybrid, with three days a week spent in our Boston , Valencia, London, Berlin or München, Bayern, office.

Your Impact

• Drive Platform Differentiation: Refine our platform’s differentiated positioning to drive awareness, adoption, and revenue growth; lead messaging and GTM for related products (AI Hub, Agent Gateway, integrations), ensuring cohesive narratives that highlight business and technical value
• AI Evangelism: Translate complex concepts like agentic commerce, LLMs, and API orchestration into clear value propositions for both technical and business audiences.
• Joint Propositions: Amplify joint value propositions with key technology partners including Google Cloud, AWS, Microsoft, and OpenAI.
• Cross-Functional Collaboration: Partner with Product and Engineering to shape launch strategies for new platform capabilities, integrations, and AI-powered features, understanding architectural trade-offs, constraints, and real-world implementation considerations
• Audience Insights: Conduct deep research into customer, partner, and developer needs to inform product direction and competitive messaging.
• Technical Enablement: Develop grounded content—from demos to thought leadership—that aligns GTM teams and empowers customers to adopt new innovations.

What Sets You Apart

You bring:

• Technical Expertise: A background in Engineering or Product Management with a deep understanding of technical concepts like LLMs, agent orchestration, MCP/ACP-style protocols, model routing, tool invocation, API-driven orchestration, and more.
• Strategic Communication: The ability to collaborate with engineers on technical constraints (security, latency, compliance) while turning that data into compelling, scalable stories.
• GTM Leadership: Experience in high-growth, global organizations where you have turned complex product launches into repeatable processes and internal enablement wins.
• AI Aptitude: A proactive mindset for using AI tools to optimize your own workflow and a constant drive to master emerging tech.
• Bonus Points: Hands-on experience with commerce platforms (SAP, Shopify), developer tools, or major cloud ecosystems (GCP, AWS)

Nice to Have:

• Hands-on experience working with or marketing AI platforms, developer tools, or LLM-based products
• Familiarity with commerce platforms (e.g., SAP Hybris/Commerce Cloud, Shopify, etc.)
• Exposure to AI ecosystems and partners (e.g., OpenAI, Anthropic, Google, etc.)
• Familiarity with cloud providers (e.g., AWS, GCP, etc.)

Our Benefits

Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most.

🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support

📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs

🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition

📈 Our equity participation program allows you to share in our success 

For more information on our benefits, visit this page.

Come as you are. Build with us.

Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine.

We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community. 

For more information on our diversity, equity, inclusion, and belonging practices, visit this page.

Please note that the compensation range pertains to base pay

About commercetools

Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people.

Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today.

At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits.

Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own.

The Opportunity

As a Senior Technical Product Marketing Manager at commercetools, you will serve as the strategic lead for the company's foundational platform, ecosystem enablers (Agent Gateway and integrations) and AI Hub.This role requires a hands-on mastery of modern commerce architecture and AI concepts—including LLMs and agentic systems—to bridge the gap between deep engineering concepts and compelling market storytelling. By acting as a technical peer to Product teams, you will translate innovations like composable architecture into value-driven narratives that help global enterprises experiment and scale.

This role is hybrid, with three days a week spent in our Boston or London office.

Your Impact

• Drive Platform Differentiation: Refine our platform’s differentiated positioning to drive awareness, adoption, and revenue growth; lead messaging and GTM for related products (AI Hub, Agent Gateway, integrations), ensuring cohesive narratives that highlight business and technical value
• AI Evangelism: Translate complex concepts like agentic commerce, LLMs, and API orchestration into clear value propositions for both technical and business audiences.
• Joint Propositions: Amplify joint value propositions with key technology partners including Google Cloud, AWS, Microsoft, and OpenAI.
• Cross-Functional Collaboration: Partner with Product and Engineering to shape launch strategies for new platform capabilities, integrations, and AI-powered features, understanding architectural trade-offs, constraints, and real-world implementation considerations
• Audience Insights: Conduct deep research into customer, partner, and developer needs to inform product direction and competitive messaging.
• Technical Enablement: Develop grounded content—from demos to thought leadership—that aligns GTM teams and empowers customers to adopt new innovations.

What Sets You Apart

You bring:

• Technical Expertise: A background in Engineering or Product Management with a deep understanding of technical concepts like LLMs, agent orchestration, MCP/ACP-style protocols, model routing, tool invocation, API-driven orchestration, and more.
• Strategic Communication: The ability to collaborate with engineers on technical constraints (security, latency, compliance) while turning that data into compelling, scalable stories.
• GTM Leadership: Experience in high-growth, global organizations where you have turned complex product launches into repeatable processes and internal enablement wins.
• AI Aptitude: A proactive mindset for using AI tools to optimize your own workflow and a constant drive to master emerging tech.
• Bonus Points: Hands-on experience with commerce platforms (SAP, Shopify), developer tools, or major cloud ecosystems (GCP, AWS)

Nice to Have:

• Hands-on experience working with or marketing AI platforms, developer tools, or LLM-based products
• Familiarity with commerce platforms (e.g., SAP Hybris/Commerce Cloud, Shopify, etc.)
• Exposure to AI ecosystems and partners (e.g., OpenAI, Anthropic, Google, etc.)
• Familiarity with cloud providers (e.g., AWS, GCP, etc.)

Our Benefits

Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most.

🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support

📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs

🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition

📈 Our equity participation program allows you to share in our success 

For more information on our benefits, visit this page.

Come as you are. Build with us.

Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine.

We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community. 

For more information on our diversity, equity, inclusion, and belonging practices, visit this page.

Please note that the compensation range pertains to base pay

About the Role

Superbet is building the future of gaming experiences, and we need a visionary lead to architect our AI-first UX Research Operations function from the ground up. This is a rare opportunity to define how AI transforms research at scale - moving from traditional qual/quant methods to intelligent, automated insight generation that keeps pace with our global expansion. 

You'll be the bridge between cutting-edge AI capabilities and human-centered research excellence, building systems that allow our product teams to make confident, data-informed decisions 10x faster than traditional research allows. 

This is not a traditional ResearchOps role. We're looking for someone who sees AI as the primary research infrastructure, not just a productivity tool. 

You bring methodological mastery, creative curiosity, and the kind of presence that makes participants forget they're being observed and leaders believe you shape company wide narratives. You also bring a future positive mindset: you are actively integrating AI tools into your workflow to do more, faster, without sacrificing the depth that makes qual irreplaceable. You know when AI is helpful and when it is not and can help junior researchers make decisions around when to use them. 

What You Will Build

Year 1: Foundation

• AI Research Infrastructure: Design and implement an AI-native research stack that automates insight synthesis, pattern detection, and continuous discovery 
• Intelligent Repository: Build a living research knowledge base where AI surfaces relevant insights the moment teams need them—no searching through Notion or Dovetail 
• Automated Research Workflows: Deploy AI agents for interview transcription, analysis, synthesis, competitive intelligence, and sentiment monitoring across 12+ markets 
• Research Democratization: Enable product managers, designers, and engineers to self-serve 80% of research questions through AI-assisted tools 

Year 2: Scale 

• Continuous User Understanding: Establish always-on research systems (AI-powered surveys, behavioral analytics, community listening) that generate insights without manual studies Predictive Research: Build models that anticipate user needs, friction points, and opportunities before traditional research would surface them 
• Cross-Market Intelligence: Create AI systems that synthesize insights across Superbet's global markets, detecting regional patterns and universal truths 
• Research Quality Assurance: Implement AI-assisted validation frameworks to ensure insights are reliable, unbiased, and actionable

Year 3: Always On Insights 

• AI predicts user friction points before traditional research surfaces them 
• Cross-market insight synthesis happens automatically 
• Research velocity 10x faster than traditional methods 
• Industry-leading case study: "How Superbet built AI-first research" 

What Success Looks Like 

6 Months:

• - AI research stack operational across 3+ product teams 
• - 50% reduction in time-to-insight for common research questions 
• - Research knowledge base with 100+ synthesized insights, AI-searchable 

12 Months: - Product teams self-serve 70%+ of research needs through AI tools - Continuous user understanding systems running across all markets - Research influences 90%+ of major product decisions 

What We Are Looking For

Basic Experience

• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience working cross functionally with tech and non-tech teams
• Experience defining program requirements and using data and metrics to determine improvements
• Experience in program or project management
• Experience implementing repeatable processes and driving automation or standardization
• Experience defining and executing program requirements within strict timelines

Essential Experience

ResearchOps Excellence (Critical) - Built research operations from 0→1 at a high-growth company - Designed research repositories, tooling stacks, and democratization programs- Managed research panels, participant recruitment, and compliance frameworks- Scaled research to support 50+ stakeholders across multiple product teams AI & Research Intersection (Critical) 

• - 5+ years in UX Research, with 2+ years actively using AI in research workflows
• - Shipped AI-powered research tools, processes, or platforms (not just "used ChatGPT") 
• - Deep understanding of LLMs, RAG systems, prompt engineering for research applications 
• - Experience evaluating AI research tools and building AI-augmented research practices 
• Technical Acumen (Critical) 
• - Comfortable reading code, writing SQL, or working with APIs 
• - Built custom AI workflows (GPT API, Claude API, Zapier, Make) 

Industry Context (Preferred) - Experience in regulated industries (gambling, fintech, healthcare)- Multi-market or international research experience - Background in high-velocity product environments (weekly releases) 

Skills & Mindset

• World-class operator: You have a gift for going across the organization to find the most optimal ways of work - time, money, resource wise.
• AI-enhanced, not AI-dependent: You use AI to go faster and deeper, but your analytical judgement is irreplaceable and you know it. You apply AI tools critically, not uncritically.
• Meticulous planner: You are an expert in Operations and constantly keep improving the team’s delivery model.  
• Org Mover: Your research is not theory alone, you know how to make things tangible, bite sized and move people and work forward. 
• Embrace difficult conversations - Driving research impact is as much about doing good research as it is about convincing people to see things your way. You work with people both easy and difficult to collaborate with to make great experiences come alive. 
• Frugal: You continuously improve our spending habits and drive financial efficiency for the org. 

Nice to Have

• Experience in high intensity consumer products, marketplaces, gaming, financial services, with some degree of experience in trust and safety is useful. 
• Experience in launching new programs, markets and changing large scale work processes in short turn around.
• Experience in some European languages. 

Why This Role at Superbet

Sports is one of the richest contexts for qualitative research: the experience is emotionally intense, socially embedded, culturally specific, and morally complex. Users have contradictory motivations. Their stated and actual behaviour diverge. The moments of joy and frustration are extreme. Understanding all of this deeply, not just what users click, but why they feel what they feel - is what separates good product decisions from great ones.

• Access to a diverse, passionate user base across 12+ markets - every cultural context brings new research challenges.
• A team that values qualitative rigour and won't ask you to reduce everything to a number.
• Senior visibility: your insights will be read by the CPO and product leadership, not just deposited in a repo.
• A Principal Quant Researcher as a genuine peer - someone to build with, argue with, and create better mixed-methods evidence with.
• Competitive compensation at Staff IC level with equity and a genuine investment in your development as a researcher.

About the Role

Superbet is building the future of gaming experiences, and we need a visionary lead to architect our AI-first UX Research Operations function from the ground up. This is a rare opportunity to define how AI transforms research at scale - moving from traditional qual/quant methods to intelligent, automated insight generation that keeps pace with our global expansion. 

You'll be the bridge between cutting-edge AI capabilities and human-centered research excellence, building systems that allow our product teams to make confident, data-informed decisions 10x faster than traditional research allows. 

This is not a traditional ResearchOps role. We're looking for someone who sees AI as the primary research infrastructure, not just a productivity tool. 

You bring methodological mastery, creative curiosity, and the kind of presence that makes participants forget they're being observed and leaders believe you shape company wide narratives. You also bring a future positive mindset: you are actively integrating AI tools into your workflow to do more, faster, without sacrificing the depth that makes qual irreplaceable. You know when AI is helpful and when it is not and can help junior researchers make decisions around when to use them. 

What You Will Build

Year 1: Foundation

• AI Research Infrastructure: Design and implement an AI-native research stack that automates insight synthesis, pattern detection, and continuous discovery 
• Intelligent Repository: Build a living research knowledge base where AI surfaces relevant insights the moment teams need them—no searching through Notion or Dovetail 
• Automated Research Workflows: Deploy AI agents for interview transcription, analysis, synthesis, competitive intelligence, and sentiment monitoring across 12+ markets 
• Research Democratization: Enable product managers, designers, and engineers to self-serve 80% of research questions through AI-assisted tools 

Year 2: Scale 

• Continuous User Understanding: Establish always-on research systems (AI-powered surveys, behavioral analytics, community listening) that generate insights without manual studies Predictive Research: Build models that anticipate user needs, friction points, and opportunities before traditional research would surface them 
• Cross-Market Intelligence: Create AI systems that synthesize insights across Superbet's global markets, detecting regional patterns and universal truths 
• Research Quality Assurance: Implement AI-assisted validation frameworks to ensure insights are reliable, unbiased, and actionable

Year 3: Always On Insights 

• AI predicts user friction points before traditional research surfaces them 
• Cross-market insight synthesis happens automatically 
• Research velocity 10x faster than traditional methods 
• Industry-leading case study: "How Superbet built AI-first research" 

What Success Looks Like 

6 Months:

• - AI research stack operational across 3+ product teams 
• - 50% reduction in time-to-insight for common research questions 
• - Research knowledge base with 100+ synthesized insights, AI-searchable 

12 Months: - Product teams self-serve 70%+ of research needs through AI tools - Continuous user understanding systems running across all markets - Research influences 90%+ of major product decisions 

What We Are Looking For

Basic Experience

• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience working cross functionally with tech and non-tech teams
• Experience defining program requirements and using data and metrics to determine improvements
• Experience in program or project management
• Experience implementing repeatable processes and driving automation or standardization
• Experience defining and executing program requirements within strict timelines

Essential Experience

ResearchOps Excellence (Critical) - Built research operations from 0→1 at a high-growth company - Designed research repositories, tooling stacks, and democratization programs- Managed research panels, participant recruitment, and compliance frameworks- Scaled research to support 50+ stakeholders across multiple product teams AI & Research Intersection (Critical) 

• - 5+ years in UX Research, with 2+ years actively using AI in research workflows
• - Shipped AI-powered research tools, processes, or platforms (not just "used ChatGPT") 
• - Deep understanding of LLMs, RAG systems, prompt engineering for research applications 
• - Experience evaluating AI research tools and building AI-augmented research practices 
• Technical Acumen (Critical) 
• - Comfortable reading code, writing SQL, or working with APIs 
• - Built custom AI workflows (GPT API, Claude API, Zapier, Make) 

Industry Context (Preferred) - Experience in regulated industries (gambling, fintech, healthcare)- Multi-market or international research experience - Background in high-velocity product environments (weekly releases) 

Skills & Mindset

• World-class operator: You have a gift for going across the organization to find the most optimal ways of work - time, money, resource wise.
• AI-enhanced, not AI-dependent: You use AI to go faster and deeper, but your analytical judgement is irreplaceable and you know it. You apply AI tools critically, not uncritically.
• Meticulous planner: You are an expert in Operations and constantly keep improving the team’s delivery model.  
• Org Mover: Your research is not theory alone, you know how to make things tangible, bite sized and move people and work forward. 
• Embrace difficult conversations - Driving research impact is as much about doing good research as it is about convincing people to see things your way. You work with people both easy and difficult to collaborate with to make great experiences come alive. 
• Frugal: You continuously improve our spending habits and drive financial efficiency for the org. 

Nice to Have

• Experience in high intensity consumer products, marketplaces, gaming, financial services, with some degree of experience in trust and safety is useful. 
• Experience in launching new programs, markets and changing large scale work processes in short turn around.
• Experience in some European languages. 

Why This Role at Superbet

Sports is one of the richest contexts for qualitative research: the experience is emotionally intense, socially embedded, culturally specific, and morally complex. Users have contradictory motivations. Their stated and actual behaviour diverge. The moments of joy and frustration are extreme. Understanding all of this deeply, not just what users click, but why they feel what they feel - is what separates good product decisions from great ones.

• Access to a diverse, passionate user base across 12+ markets - every cultural context brings new research challenges.
• A team that values qualitative rigour and won't ask you to reduce everything to a number.
• Senior visibility: your insights will be read by the CPO and product leadership, not just deposited in a repo.
• A Principal Quant Researcher as a genuine peer - someone to build with, argue with, and create better mixed-methods evidence with.
• Competitive compensation at Staff IC level with equity and a genuine investment in your development as a researcher.

About the Role

Superbet is building the future of gaming experiences, and we need a visionary lead to architect our AI-first UX Research Operations function from the ground up. This is a rare opportunity to define how AI transforms research at scale - moving from traditional qual/quant methods to intelligent, automated insight generation that keeps pace with our global expansion. 

You'll be the bridge between cutting-edge AI capabilities and human-centered research excellence, building systems that allow our product teams to make confident, data-informed decisions 10x faster than traditional research allows. 

This is not a traditional ResearchOps role. We're looking for someone who sees AI as the primary research infrastructure, not just a productivity tool. 

You bring methodological mastery, creative curiosity, and the kind of presence that makes participants forget they're being observed and leaders believe you shape company wide narratives. You also bring a future positive mindset: you are actively integrating AI tools into your workflow to do more, faster, without sacrificing the depth that makes qual irreplaceable. You know when AI is helpful and when it is not and can help junior researchers make decisions around when to use them. 

What You Will Build

Year 1: Foundation

• AI Research Infrastructure: Design and implement an AI-native research stack that automates insight synthesis, pattern detection, and continuous discovery 
• Intelligent Repository: Build a living research knowledge base where AI surfaces relevant insights the moment teams need them—no searching through Notion or Dovetail 
• Automated Research Workflows: Deploy AI agents for interview transcription, analysis, synthesis, competitive intelligence, and sentiment monitoring across 12+ markets 
• Research Democratization: Enable product managers, designers, and engineers to self-serve 80% of research questions through AI-assisted tools 

Year 2: Scale 

• Continuous User Understanding: Establish always-on research systems (AI-powered surveys, behavioral analytics, community listening) that generate insights without manual studies Predictive Research: Build models that anticipate user needs, friction points, and opportunities before traditional research would surface them 
• Cross-Market Intelligence: Create AI systems that synthesize insights across Superbet's global markets, detecting regional patterns and universal truths 
• Research Quality Assurance: Implement AI-assisted validation frameworks to ensure insights are reliable, unbiased, and actionable

Year 3: Always On Insights 

• AI predicts user friction points before traditional research surfaces them 
• Cross-market insight synthesis happens automatically 
• Research velocity 10x faster than traditional methods 
• Industry-leading case study: "How Superbet built AI-first research" 

What Success Looks Like 

6 Months:

• - AI research stack operational across 3+ product teams 
• - 50% reduction in time-to-insight for common research questions 
• - Research knowledge base with 100+ synthesized insights, AI-searchable 

12 Months: - Product teams self-serve 70%+ of research needs through AI tools - Continuous user understanding systems running across all markets - Research influences 90%+ of major product decisions 

What We Are Looking For

Basic Experience

• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience working cross functionally with tech and non-tech teams
• Experience defining program requirements and using data and metrics to determine improvements
• Experience in program or project management
• Experience implementing repeatable processes and driving automation or standardization
• Experience defining and executing program requirements within strict timelines

Essential Experience

ResearchOps Excellence (Critical) - Built research operations from 0→1 at a high-growth company - Designed research repositories, tooling stacks, and democratization programs- Managed research panels, participant recruitment, and compliance frameworks- Scaled research to support 50+ stakeholders across multiple product teams AI & Research Intersection (Critical) 

• - 5+ years in UX Research, with 2+ years actively using AI in research workflows
• - Shipped AI-powered research tools, processes, or platforms (not just "used ChatGPT") 
• - Deep understanding of LLMs, RAG systems, prompt engineering for research applications 
• - Experience evaluating AI research tools and building AI-augmented research practices 
• Technical Acumen (Critical) 
• - Comfortable reading code, writing SQL, or working with APIs 
• - Built custom AI workflows (GPT API, Claude API, Zapier, Make) 

Industry Context (Preferred) - Experience in regulated industries (gambling, fintech, healthcare)- Multi-market or international research experience - Background in high-velocity product environments (weekly releases) 

Skills & Mindset

• World-class operator: You have a gift for going across the organization to find the most optimal ways of work - time, money, resource wise.
• AI-enhanced, not AI-dependent: You use AI to go faster and deeper, but your analytical judgement is irreplaceable and you know it. You apply AI tools critically, not uncritically.
• Meticulous planner: You are an expert in Operations and constantly keep improving the team’s delivery model.  
• Org Mover: Your research is not theory alone, you know how to make things tangible, bite sized and move people and work forward. 
• Embrace difficult conversations - Driving research impact is as much about doing good research as it is about convincing people to see things your way. You work with people both easy and difficult to collaborate with to make great experiences come alive. 
• Frugal: You continuously improve our spending habits and drive financial efficiency for the org. 

Nice to Have

• Experience in high intensity consumer products, marketplaces, gaming, financial services, with some degree of experience in trust and safety is useful. 
• Experience in launching new programs, markets and changing large scale work processes in short turn around.
• Experience in some European languages. 

Why This Role at Superbet

Sports is one of the richest contexts for qualitative research: the experience is emotionally intense, socially embedded, culturally specific, and morally complex. Users have contradictory motivations. Their stated and actual behaviour diverge. The moments of joy and frustration are extreme. Understanding all of this deeply, not just what users click, but why they feel what they feel - is what separates good product decisions from great ones.

• Access to a diverse, passionate user base across 12+ markets - every cultural context brings new research challenges.
• A team that values qualitative rigour and won't ask you to reduce everything to a number.
• Senior visibility: your insights will be read by the CPO and product leadership, not just deposited in a repo.
• A Principal Quant Researcher as a genuine peer - someone to build with, argue with, and create better mixed-methods evidence with.
• Competitive compensation at Staff IC level with equity and a genuine investment in your development as a researcher.

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring a Talent Acquisition Senior Manager to our People team in Spain.

You can work from anywhere within the country. Please note that this role is only open to candidates currently residing in Spain. 

You will join the People team at an exciting moment for Wellhub. As Talent Acquisition Senior Manager for Europe, you will lead regional hiring and develop a high-impact recruiting team to support our next stage of international expansion. Partnering with senior leaders, you will translate business priorities into workforce plans that enable organizational growth. You will be responsible for opening new markets, hiring the teams that will drive success in these regions. Beyond recruitment, you will drive data-driven initiatives and scalable practices to deliver high-quality outcomes. This is a unique opportunity to combine strategy and leadership while shaping the teams that power Wellhub’s continued European growth.

YOUR IMPACT

• Lead and grow the TA team, mentoring and empowering recruiters while scaling the function to support Wellhub’s growth across Europe.
• Drive high-impact, full-cycle recruitment and sourcing, managing key, strategic hires, external vendors (when necessary) and creative channels to reach the right talent.
• Partner with senior leaders to translate business priorities into workforce plans and talent strategies, including new markets such as France and Benelux.
• Provide market intelligence and benchmarking, conducting salary research and market analysis to guide leadership on competitive positioning and expansion strategies.
• Establish modern recruitment operations, standardizing processes, SLAs, scorecards, and leveraging ATS (Greenhouse) to ensure efficiency, consistency, and a best-in-class candidate experience.
• Ensure compliance with EU and local labor laws, and align all recruitment activities with internal policies and governance standards.
• Embed diversity, equity, and inclusion across sourcing, interviewing, and selection to build diverse talent pipelines and inclusive hiring practices.
• Leverage data and innovation to optimize performance, tracking TA metrics (time-to-hire, quality-of-hire, cost-per-hire…), creating insights for leadership, and implementing AI/automation tools to enhance efficiency and candidate experience.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

• A Talent Acquisition leader with 12+ years of experience, including 10+ years leading teams in high-growth tech environments or multinational organizations.
• Experienced in scaling teams and supporting regional or international expansion, with a proven track record of building the teams that enable growth in new markets.
• A collaborative leader who is passionate about developing and empowering high-performing teams that deliver real business impact.
• A confident communicator who can partner with C-level stakeholders and influence decisions at all levels.
• Curious and analytical, with the ability to turn data into actionable hiring strategies.
• Energized by fast-paced, evolving environments, able to balance multiple priorities while keeping teams focused and motivated.
• Fluent in both English and French, with additional European languages considered a strong plus.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that bilingual fluency in English and French, prior experience in leading teams, and international expansion are mandatory requirements.

WHAT WE OFFER YOU 

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include:

WELLHUB:  Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you. 

HEALTHCARE: Health insurance.

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.

FLEXIBLE SCHEDULE:  Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!).

PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. 

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

Title: Senior UX Engineer 

Location: Spain; Barcelona

Experience: Mid - Senior 

Job Function: Engineering

Employment Type: Full-Time

Industry: Computer & Network Security

Job Summary

In 2019, Keyfactor decided to widen its investment and acquired Redtrust, a Spanish company pioneer in the management of people’s identity through the custody and management of digital certificates. Redtrust has a strong reputation for providing top-notch products and services in Spain. As a Senior Manager, you’ll be a key member of the engineering team and will develop & maintain Redtrust products.  

The Senior UX Engineer plays a key role in designing and delivering high-quality customer experience for complex products within Redtrust's ecosystem. This role combines strong hands-on execution with ownership of UX solutions at the product or feature level. The Senior UX Engineer partners closely with Product Management, Engineering and other departments to translate customer needs and business requirements into intuitive, scalable interaction models, while contributing to UX standards and design system evolution.

The position is based in the Barcelona office, we have a hybrid work model and excellent flexible working practices. Applicants must hold valid Right to Work in Spain to apply for this position. 

Job Responsibilities

UX Design & Execution

• Design end-to-end user experiences for complex workflows and technical products, primarily in B2B environments.
• Translate research insights, requirements, and constraints into clear interaction models and UI designs.
• Create wireframes, prototypes, and detailed design specifications to support development.
• Ensure usability, accessibility, and visual consistency across assigned products or features.

Collaboration & Delivery

• Work closely with Product Managers and Engineers to define and deliver UX solutions.
• Collaborate with Marketing, Sales, Customer Success, and Support to understand customer journeys, identify experience gaps, and surface UX-driven improvement opportunities.
• Participate in sprint planning, design reviews, and delivery cycles to ensure UX quality.
• Collaborate with front-end engineers to ensure designs are technically feasible and well implemented.
• Review implemented UI and provide feedback to maintain UX standards.

Design Systems & Consistency

• Contribute to the evolution and adoption of the design system.
• Apply established UX principles and design standards consistently across products.
• Identify UX inconsistencies and proactively propose improvements.

User Research & Validation

• Participate in user research activities such as interviews, usability testing, and feedback analysis.
• Validate design decisions through testing and data where appropriate.
• Incorporate user insights into design iterations and product improvements.

Mentorship & Influence

• Act as a UX subject-matter expert within project teams.
• Provide guidance and constructive feedback to less experienced UX designers.
• Promote human-centered design practices through collaboration and example.

Minimum Qualifications, Education, and Skills

Required

• Significant experience in UX, interaction design, or related roles.
• Proven experience designing complex or technical products.
• Strong portfolio demonstrating end-to-end UX problem solving.
• Solid understanding of UX principles, interaction design, and usability best practices.
• Ability to collaborate effectively with Product and Engineering teams.
• Familiarity with front-end development concepts and constraints.

Preferred

• Experience in enterprise or B2B software environments.
• Experience contributing to or working within a design system.
• Knowledge of accessibility standards and inclusive design.
• Experience mentoring junior designers.

Success Metrics

• High-quality, usable UX solutions delivered on time.
• Positive user feedback and improved usability metrics within owned products or features.
• Consistent application of design standards and UX patterns.
• Effective collaboration with Product and Engineering partners.
• Reduced design rework through clear specifications and early alignment. #LI-NA1