The Opportunity

As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, 
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

Competitive salary: starts at $22.75 per hour based on a full time schedule

One Medical is committed to fair and equitable compensation practices

This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 8:00 am-5:00 pm. Shifts include opening and/or closing, 7:30am-4:30pm or 8:30 - 5:30, based in office in North Williams Ave in Portland, OR. Flex/float location- Pearl (1122 NW Everett St, Portland, OR 97209) Flex Lab Services Specialists lend support to multiple One Medical locations in a market and location and schedule are subject to change.

The Opportunity

As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, 
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

Competitive salary: starts at $22.75 per hour based on a full time schedule

One Medical is committed to fair and equitable compensation practices

This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 8:00 am-5:00 pm. Shifts include opening and/or closing, 7:30am-4:30pm or 8:30 - 5:30, based in office in Tigard, OR. 

Position Summary

The BOD (Basis of Design) Program Manager is responsible for the leadership, planning and execution of multiple high priority and/or strategic BOD Projects; high-flow production orders in an engineer to order environment. This role ensures that all Engineering-related milestones (Design Reviews, Design Releases, Production Readiness Reviews, etc.) are completed on time and to the highest standards of quality. The BOD Program Manager will lead, manage and collaborate cross-functionally among Sales, Engineering, Operations, and Senior Management.

Key Responsibilities

• Lead cross-functional Project Teams, successfully driving projects to completion.
• Collaborate and influence resources managers to implement, monitor, and maintain the resources capacity planning for their projects.
• Schedule, facilitate, and document kickoff meetings, design reviews, and Production Readiness Reviews.
• Track progress of design activities across electrical, mechanical, wiring, manufacturing and process engineering disciplines
• Coordinate follow-up communications after Engineering release, ensuring Quality, Operations, and Sales have required documentation
• Act as the central point of communication for Sales, Engineering, Operations, and Senior Management on BOD Project status and deliverables.
• Coordinate with Operations to ensure production readiness: run the meeting, create punch lists, and follow up to resolution and provide formal notification to relevant stakeholders
• Coordinate change management for customer-driven change notices and major design revisions.
• Notify Senior Management and Engineering Leadership of gate review readiness and assist in lessons learned sessions for continuous process improvement
• Report project performance to management stakeholders
• Influence and support Project Management team members on best practices

Qualifications

Competencies:

• Demonstrated ability to plan, execute, and oversee complex process milestones on time and in accordance with company standards
• Proficiency with Project Management tools for scheduling, task tracking, and milestone monitoring
• Exceptional organizational skills to manage multiple tasks, meetings, and priorities simultaneously
• Strong verbal and written communication skills to effectively lead and coordinate cross-functional stakeholders
• Excellent analytical and problem-solving skills to identify process bottlenecks and drive resolution
• Commitment to continuous improvement and implementation of best practices
• Exceptional ability to build and maintain collaborative relationships with key stakeholders, including Senior Management.
• Proficient in Microsoft Office Suite (Project, Word, Excel, PowerPoint), and Microsoft Teams
• Familiarity with engineering review processes, production readiness protocols, and manufacturing process workflows.
• Strong ability to negotiate through conflicts; listening, understanding, problem solving, patience.

Education and Experience

• Bachelor’s degree in Engineering, Program Management, or related field
• 5+ years of project management or related experience within an engineering or manufacturing environment
• Demonstrated capability leading high complexity and/or strategic projects
• Experience facilitating technical design reviews and manufacturing readiness assessments
• Expert written and verbal communication skills
• PMP (Project Management Professional) or equivalent certification a plus

Workplace Conditions

• Flexible work location (on-site, hybrid, or remote based on business needs)
• Travel requirements based on Project and Stakeholder needs
• Collaborative, cross-functional team environment supporting Design Engineering delivery and Project Execution

Compensation

The salary range for this role is $130,000 -$150,000 per year, based on location, experience, and qualifications.

About the Role

The Social Media Program Manager is the architect of clarity within a high-volume, fast-paced creative environment. This role requires a high degree of ownership, diligence, and accountability, underpinned by a deep expertise in managing the workflows, schedules, and creative operations of social-led initiatives. Your mission is to transform ambiguous, complex processes into structured, high-performing work streams. Rather than simply participating in the workflow, you will architect the essential infrastructure that empowers our social and creative teams to scale. By maintaining seamless operations, proactively communicating obstacles, and identifying areas for optimization, you serve as the operational catalyst for our internal and external partners—removing friction to deliver world-class social content for the Google Devices ecosystem.

Responsibilities:

• Full-Lifecycle Campaign Program Management: Drive the day-to-day program management of "social-first" launch campaigns, managing dependencies and stakeholders to ensure successful execution from inception to delivery.
• Management of Creative Reviews: Oversee review cycles with leadership and coordinate content approvals among various cross-functional partners. Capture key action items and guide agency partners in applying feedback to keep projects on track. Confirm that all brand, legal, and product requirements are finalized and documented prior to launch.
• Stakeholder Management: Act as the primary POC for workstream owners and XFN stakeholders (Social, Product Marketing, Legal, Creative, Production, Brand, etc.). Facilitate alignment on feasibility, requirements, and next steps through rigorous discussion and group syncs.
• Organizational Alignment & Timeline Management: Synchronize the social team with broader marketing milestones and macro timelines. Act as the primary conduit for information regarding critical  gates to ensure all cross-functional deadlines are met.
• Infrastructure & Process Architecture: Proactively identify friction points and architect new workflows. Drive the overhaul of existing systems to ensure the creative infrastructure scales with the team's evolving needs.
• Real-Time Social Operations: Build and enable processes to support reactive social needs and real-time requests without sacrificing creative quality.
• Agency & Resource Management: Oversee vendor staffing and performance, ensuring agency partners are effectively embedded and optimized within our workflows.
• Operational Tooling & Automation: Identify opportunities to streamline processes through technical innovation, partnering with technical leads to implement automation and tools that bring structure to ambiguous workflows.

Key Expectations:

• Strategic Proactivity & Ownership: Lead with confidence as a self-starter who anticipates program needs. You are expected to navigate obstacles independently and proactively champion processes that drive the ecosystem forward.
• Navigating Ambiguity: Thrive in highly ambiguous and fast-paced environments. You are expected to seek out clarity, ask the right questions to uncover hidden requirements, and define clear paths forward for the team when goals, deciders or processes are undefined.
• Clarity Amidst Chaos: The ability to stay grounded and organized despite concurrent workloads and complex, moving parts.
• Relationship Management: Nurture partnerships across the wider business to identify social content opportunities and build trusted processes that benefit the work.

About You

The essentials:

• Extensive experience (6+ years) in Marketing and Program Management, preferably within social media, creative studios, or fast-paced marketing environments.
• Proven track record of building and implementing workflow infrastructure from the ground up.
• Understanding of the interplay between project scoping, budget oversight, and staffing models.
• Proficiency with project management and social media tooling; experience with platforms like Smartsheet, Sprinklr, and Airtable is preferred.
• Experience or strong interest in AI tools and process automation for Marketing.
• Strong communication skills with the ability to lead high-stakes meetings and influence stakeholders.

#LI-KW1
#LI-Hybrid

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

We are looking for a field-based professional Oncology Account Executive, Oregon with scientific and clinical expertise to support our oncology portfolio of liquid biopsy products. The position is responsible for driving sales volume for BillionToOne’s Northstar Liquid biopsy products and services, while cultivating relationships with oncologists and other members of the extended cancer care community in the designated geography. The Oncology Account Executive is a field based position and reports to a Regional Manager - Oncology.

Responsibilities:

• Increasing revenue and driving market development through direct sales to individual Oncologists
• Creating and implementing a strategic business plan to grow revenue quickly in your geography
• Sales efforts include effective prospecting and cultivating new business and maintaining key relationships

Qualifications:

• Bachelor's Degree or equivalent experience 
• Demonstrated successful sales track record (e.g., Presidents club, Chairman's club, Rookie of the Year, or a history of success - at or above goal for multiple quarters/years)
• Experience selling to medical providers
• Experience selling medical diagnostics, medical or surgical devices
• Lives within the defined territory and centrally located to defined accounts 
• Commitment to travel within defined territory 
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required
• Exceptionally bright, flexible, self-motivated and results oriented with strong interpersonal and analytical skills and the ability to think strategically as well as execute tactically
• Must act with a sense of urgency, with a focus on closing business
• Ability to assess the needs of medical professionals and staff members with a focus on consultative sales, coordination of logistics, and problem solving
• Strong desire to work in a startup environment and must work independently with an internal drive to be successful

We will also consider candidates with the following backgrounds:

• Physicians Assistant (PA), Nurse Practitioner (NP) or Registered Nurse (RN) with experience ordering late stage cancer liquid biopsy tests

Benefits And Perks:

• Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
• Open, transparent culture that includes weekly Town Hall meetings
• The ability to indirectly or directly change the lives of hundreds of thousand patients
• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
• Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
• Supplemental fertility benefits coverage 
• Retirement savings program including a 4% Company match
• Increase paid time off with increased tenure
• Latest and greatest hardware (laptop, lab equipment, facilities)

At BillionToOne, we are proud to offer a combination of a (1) base pay + uncapped commissions  (2) generous equity options offering, on top of (3) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.).

For this position, we offer a total compensation range of $241,946 - $311,536 per year (at plan), including a base salary range of $168,346 - $184,186 per year (based on the level and experience). Commission's potential is uncapped and can be significant.

BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote

The Prenatal Account Executive, Portland East is an outstanding prenatal sales executive with experience in diagnostic/genetic testing product sales, who will bring the first and only single-gene NIPT supported carrier and aneuploidy screen to OBGYN clinics & MFMs practices. You will deliver clinical information to both external clients throughout your territory and internal teams. You will have significant influence over how the test is communicated to physicians and patients, and how it should evolve to better serve market needs. This is a field sales position and reports to a Regional Manager - Prenatal.

Responsibilities:

• Increasing utilization of UNITY Fetal Risk Screen and driving market development through direct sales to individual OBGYNs, MFMs, and Genetic Counselors
• Identifying, developing, and managing commercial relationships with key opinion leaders in medicine and other key healthcare professionals
• Effectively prospecting and cultivating new business and maintaining key relationships
• Identifying and capitalizing on commercial opportunities for growth within a specific region or geography – predominately in OBGYN, MFM, and GC clinics, as well as hospital systems and Federally Qualified Health Centers
• Creating and implementing a strategic business plan to grow utilization quickly in your geography
• Managing the full lifecycle of the product sales process, including new business development and lead generation
• Attending local tradeshows, industry conferences and networking events

Qualifications:

• Minimum three (3) years of outside field sales experience within the healthcare sector, directly calling upon providers in specified geographic territory
• Demonstrated successful sales track record, understanding of buyer/decision maker types, exhibit effective selling, listening, presentation skills, and ability to assess and respond to customer needs (National awards a plus)
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required
• Exceptionally bright, flexible, self-motivated and results oriented with strong interpersonal and analytical skills and the ability to think strategically as well as execute tactically
• Must act with a sense of urgency, with a focus on closing business
• Ability to assess the needs of medical professionals and staff members with a focus on consultative sales, coordination of logistics, and problem solving
• Strong desire to work in a startup environment and must work independently with an internal drive to be successful
• Working knowledge and application of HIPAA laws, privacy, and ethics surrounding patient privacy and information
• Demonstrated values and ethics that support BillionToOne's mission, goals, and professional code of conduct
• Ability to use discretion and professionalism as it relates to handling patient and physician information and documentation

Nice-to-Haves: 

• Experience in a start-up environment
• Women's Health Background
• Clinical laboratory experience
• Convertible book of business

Benefits And Perks:

• Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
• Open, transparent culture that includes weekly Town Hall meetings
• The ability to indirectly or directly change the lives of hundreds of thousands patients
• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
• Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
• Supplemental fertility benefits coverage 
• Retirement savings program including a 4% Company match
• Increase paid time off with increased tenure
• Latest and greatest hardware (laptop, lab equipment, facilities)

At BillionToOne, we are proud to offer a combination of a (1) base pay + uncapped commissions  (2) generous equity options offering, on top of (3) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.).

Positions: Prenatal Account Manager, Prenatal Specialist, Senior Prenatal Specialist 

For this position, we offer a total compensation range of $184,569 - $248,269 per year (at plan), including a base salary range of $136,869 - $163,269 per year. Commission potential is uncapped and can be significant.

BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote

The Prenatal Account Executive, Portland West is an outstanding prenatal sales executive with experience in diagnostic/genetic testing product sales, who will bring the first and only single-gene NIPT supported carrier and aneuploidy screen to OBGYN clinics & MFMs practices. You will deliver clinical information to both external clients throughout your territory and internal teams. You will have significant influence over how the test is communicated to physicians and patients, and how it should evolve to better serve market needs. This is a field sales position and reports to a Regional Manager - Prenatal.

Responsibilities:

• Increasing utilization of UNITY Fetal Risk Screen and driving market development through direct sales to individual OBGYNs, MFMs, and Genetic Counselors
• Identifying, developing, and managing commercial relationships with key opinion leaders in medicine and other key healthcare professionals
• Effectively prospecting and cultivating new business and maintaining key relationships
• Identifying and capitalizing on commercial opportunities for growth within a specific region or geography – predominately in OBGYN, MFM, and GC clinics, as well as hospital systems and Federally Qualified Health Centers
• Creating and implementing a strategic business plan to grow utilization quickly in your geography
• Managing the full lifecycle of the product sales process, including new business development and lead generation
• Attending local tradeshows, industry conferences and networking events

Qualifications:

• Minimum three (3) years of outside field sales experience within the healthcare sector, directly calling upon providers in specified geographic territory
• Demonstrated successful sales track record, understanding of buyer/decision maker types, exhibit effective selling, listening, presentation skills, and ability to assess and respond to customer needs (National awards a plus)
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required
• Exceptionally bright, flexible, self-motivated and results oriented with strong interpersonal and analytical skills and the ability to think strategically as well as execute tactically
• Must act with a sense of urgency, with a focus on closing business
• Ability to assess the needs of medical professionals and staff members with a focus on consultative sales, coordination of logistics, and problem solving
• Strong desire to work in a startup environment and must work independently with an internal drive to be successful
• Working knowledge and application of HIPAA laws, privacy, and ethics surrounding patient privacy and information
• Demonstrated values and ethics that support BillionToOne's mission, goals, and professional code of conduct
• Ability to use discretion and professionalism as it relates to handling patient and physician information and documentation

Nice-to-Haves: 

• Experience in a start-up environment
• Women's Health Background
• Clinical laboratory experience
• Convertible book of business

Benefits And Perks:

• Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
• Open, transparent culture that includes weekly Town Hall meetings
• The ability to indirectly or directly change the lives of hundreds of thousands patients
• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
• Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
• Supplemental fertility benefits coverage 
• Retirement savings program including a 4% Company match
• Increase paid time off with increased tenure
• Latest and greatest hardware (laptop, lab equipment, facilities)

At BillionToOne, we are proud to offer a combination of a (1) base pay + uncapped commissions  (2) generous equity options offering, on top of (3) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.).

Positions: Prenatal Account Manager, Prenatal Specialist, Senior Prenatal Specialist 

For this position, we offer a total compensation range of $184,569 - $248,269 per year (at plan), including a base salary range of $136,869 - $163,269 per year. Commission potential is uncapped and can be significant.

BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote

Overview 

This role is responsible for providing nursing services in a vascular Office-Based Lab setting. The Cath Lab (otherwise known as Office-Based Lab) Nurse will collaborate with clinical leadership in the performance of the management, clinical, and patient care aspects of his/her duties, and will always act within scope of practice and under the authority of the attending surgeon. This role will perform all responsibilities and duties within the limits established by the physician staff and consistent with the statutes of the Maine Board of Nursing.

This role will report to the Office Manager for operational matters and to the Lead Procedural Nurse for clinical matters. 

Responsibilities 

Responsibilities will include, but are not limited to: 

• Uphold the standards of AAAASF 
• Assist as needed with daily operations of the out-patient endovascular center, including: 
  • Review scheduled cases ahead of time 
  • Maintain Infection control 
  • Stock medications, supplies and equipment 
  • Ensure the center is adequately staffed 
  • Ensure safety standards are maintained throughout the center 
  • Maintain patient and narcotic logs 
• Responsible for patient care, including: 
  • Oversee patient experience from pre-procedure to discharge 
  • Ensure that patients are called in a timely manner before procedure, are given adequate instructions and their questions are answered 
  • Provide post-procedures call backs to all patients within 24 hours 
  • Ensure patient medical records are comprehensive and complete including medical history 
  • Observe patient vital signs during procedure 
  • Maintain patient records in filing system 
  • Ensure comfort of patient support systems in center, including stocking refreshments and snacks in the waiting room and refrigerator 
  • Assist with management of Quality Assurance Program 
  • Maintain Safety Standards within the center According to AAASF requirements 
  • Assist with overseeing that equipment is maintained and checked according to AAAASF standards, including but not limited to: 
• Other responsibilities as directed by clinical leadership

Requirements 

• Graduate of accredited school of professional nursing, minimum of BSN 
• Registered as a nurse in the state of Maine
• BLS and ACLS certification 
• ICU or ED experience a must 
• PACU experience helpful 
• Ability to stand for prolonged periods 
• Ability to follow oral and written instructions precisely 
• Willing to be available for local and/or regional assignments as needed 
• Ability to communicate with patients, visitors and employees within the organization 
• Ability to adequately use the department’s computerized system and its associated devices 

Compensation

$41/hour - $60/hour. Negotiable based on skills and experience.

#Portland

Looking for a role where you can truly make an impact every day? Join Acadia Benefits, an IMA Company, as our Office Manager in beautiful downtown Portland, Maine - featuring water views and paid parking.

As the heartbeat of our office, you’ll keep everything running seamlessly while supporting a tight-knit, high-performing team. This is a perfect opportunity for someone who thrives on organization, enjoys being the go-to person, and takes pride in creating a positive workplace experience.

This fully onsite role is Monday–Friday, 30 hours per week - and yes, it’s benefits-eligible.

What You'll Do

• Manage all general office functions, including mail, supply inventory, interoffice communications, current and archived files, collect invoices and submit them for payment
• Point person for all general inquiry calls, fax/email messages, and deliveries
• Organize and help execute mailings for events and marketing
• Print and assemble materials for customer meetings
• Update and distribute agendas for weekly team meetings
• Primary contact for all vendors/contractors/service reps (e.g., property management, cleaning staff, parking, shipping, equipment servicing, etc.)
• Act as office liaison with IMA IT team and IT consulting company
• Monitor and maintain equipment inventory lists, preventative maintenance, and subscription renewals
• Coordinate equipment orders and installations in coordination with IMA
• Work closely with IT team to develop and implement Information Security policies that support company compliance efforts
• Organize and track company required ongoing training in coordination with IMA
• Update and maintain, customer, prospect, and carrier contact information
• Run and distribute various weekly, monthly, and ad hoc reporting and mailings
• Event planning and project coordination (internal and external)
• Prepare materials for events, meetings and trade shows/conferences
• Manage all broker appointment applications and records; complete license renewals; E&O Certificates; W9’s
• Coordinate onboarding and training for all new hires
• Create and submit monthly expense reports

You Should Have

• Minimum 2 years of experience in office administration, marketing, and/or sales support roles.
• Expertise in MS Office required, including intermediate level Excel and Power Point.
• Familiarity with CRM programs and experience with Teams, Mailings and Mail merges, Forms and OneDrive, Canva, Zoom, preferred.
• Experience managing office procedures, vendors, facilities, and office equipment.
• Strong communication, organizational and interpersonal skills and ability to be intuitive to fulfill tasks and needs of the office.
• Excellent initiative and follow-up skills, and ability to prioritize and carry out a variety of responsibilities with requests from various people.

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO's Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $16.50- $18.50/ hour in Portland, OR. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness.

#LI-JJ1

#LI-2

#li-onsite

Position Summary

The Program Manager – Engineering Quality and Reporting Systems will lead the development, implementation, and continuous improvement of engineering measurement systems.

The Program Manager serves as the central coordinator between Engineering, Quality, Manufacturing, and Supply Chain to define, monitor, and improve the key performance indicators (KPIs) that drive design and product quality, on-time delivery, and Design for Manufacturability.

Key Responsibilities

1. Engineering Quality Program Leadership

• Develop and execute the engineering quality metrics program across all product lines (e.g., switchboards, MV MetalClad Switchgear, control panels, Power Distribution Units).
• Standardize processes for capturing and reporting engineering and product quality data across design and production sites.
• Manage cross-functional initiatives to reduce quality issues and improve product reliability.

1. Quality Metrics Development & Reporting

• Define, establish data sources for, track, and maintain KPIs such as:
• Design defect density and engineering change order (ECO) rework rate
• Field failure rate (MTBF / MTTR) and warranty claim trends as a result of design issues
• First-pass yield (FPY) and end-of-line test performance
• Corrective and preventive action (CAPA) closure time
• Supplier quality performance for critical electrical components
• Partner with Data & Analytics team to develop automated dashboards and reports (e.g., Tableau) for leadership visibility to drive better business decisions.
• Serve as the product owner for engineering data products
• Support data quality, governance, and documentation for engineering metrics

1. Root Cause Analysis & Continuous Improvement

• Drive structured problem-solving (8D, A3, DMAIC) for design quality issues.
• Collaborate with electrical, mechanical, and process engineering teams as well as with manufacturing and field service teams to identify recurring issues and implement design-for-quality (DFQ) principles.
• Work with Quality Team to coordinate reliability and validation testing to verify corrective actions and ensure long-term durability.

1. Standards, Compliance, and Auditing

• Ensure engineering processes align with industry standards and certifications such as UL, IEEE, ISO 9001, and ANSI requirements.
• Support internal and external quality audits; maintain documentation required for compliance and product certification.
• Support Quality Department in making control plans related to engineering and design deliverables
• Define Design Failure Mode and Effect Analysis (DFMEA) to identify risk and help engineers to understand and mitigate risk in the design phase.

1. Cross-Functional Collaboration

• Partner with:
• Engineering – to design and validate for manufacturability and serviceability.
• Manufacturing – to ensure feedback loops from production quality metrics to design teams and to help produce consistent data inputs where they do not exist
• Field Service & Warranty – to integrate customer feedback into continuous improvement cycle and to drive factor escapes toward zero.

1. Change Management & Training

• Champion Engineering Quality Review Board, holding regular meetings with engineering and external stakeholders where we present and review KPI’s.
• Lead cultural adoption of data-driven decision-making and proactive quality management within engineering.
• Conduct training for engineers and technicians on metrics interpretation, root cause tools, and reliability engineering concepts.

Qualifications

Education:

• Bachelor’s degree in Electrical, Mechanical, or Industrial Engineering (Master’s preferred).

Experience:

• 7+ years in engineering, manufacturing, or quality leadership roles in power distribution equipment, electrical assemblies, or industrial systems manufacturing.
• Demonstrated success implementing engineering quality systems or performance dashboards.
• Familiarity with power distribution components (switchgear, MCCs, breakers, relays, busbars, etc.).

Skills:

• Proficiency in data visualization (Power BI, Tableau) and statistical tools (Minitab, JMP).
• Able to handle a Chaotic and fast paced working environment and to drive transformative organizational change
• Understanding of reliability analysis, DFMEA, PFMEA, and SPC.
• Excellent communication and stakeholder management skills across technical and executive levels.
• Ability to influence cross-functional teams and manage complex, multi-site improvement programs.

Compensation 

The salary range for this role is $124,800-$189,280 per year, based on location, experience, and qualifications.

Position Summary

The Program Manager – Engineering Quality and Reporting Systems will lead the development, implementation, and continuous improvement of engineering measurement systems.

The Program Manager serves as the central coordinator between Engineering, Quality, Manufacturing, and Supply Chain to define, monitor, and improve the key performance indicators (KPIs) that drive design and product quality, on-time delivery, and Design for Manufacturability.

Key Responsibilities

1. Engineering Quality Program Leadership

• Develop and execute the engineering quality metrics program across all product lines (e.g., switchboards, MV MetalClad Switchgear, control panels, Power Distribution Units).
• Standardize processes for capturing and reporting engineering and product quality data across design and production sites.
• Manage cross-functional initiatives to reduce quality issues and improve product reliability.

1. Quality Metrics Development & Reporting

• Define, establish data sources for, track, and maintain KPIs such as:
• Design defect density and engineering change order (ECO) rework rate
• Field failure rate (MTBF / MTTR) and warranty claim trends as a result of design issues
• First-pass yield (FPY) and end-of-line test performance
• Corrective and preventive action (CAPA) closure time
• Supplier quality performance for critical electrical components
• Partner with Data & Analytics team to develop automated dashboards and reports (e.g., Tableau) for leadership visibility to drive better business decisions.
• Serve as the product owner for engineering data products
• Support data quality, governance, and documentation for engineering metrics

1. Root Cause Analysis & Continuous Improvement

• Drive structured problem-solving (8D, A3, DMAIC) for design quality issues.
• Collaborate with electrical, mechanical, and process engineering teams as well as with manufacturing and field service teams to identify recurring issues and implement design-for-quality (DFQ) principles.
• Work with Quality Team to coordinate reliability and validation testing to verify corrective actions and ensure long-term durability.

1. Standards, Compliance, and Auditing

• Ensure engineering processes align with industry standards and certifications such as UL, IEEE, ISO 9001, and ANSI requirements.
• Support internal and external quality audits; maintain documentation required for compliance and product certification.
• Support Quality Department in making control plans related to engineering and design deliverables
• Define Design Failure Mode and Effect Analysis (DFMEA) to identify risk and help engineers to understand and mitigate risk in the design phase.

1. Cross-Functional Collaboration

• Partner with:
• Engineering – to design and validate for manufacturability and serviceability.
• Manufacturing – to ensure feedback loops from production quality metrics to design teams and to help produce consistent data inputs where they do not exist
• Field Service & Warranty – to integrate customer feedback into continuous improvement cycle and to drive factor escapes toward zero.

1. Change Management & Training

• Champion Engineering Quality Review Board, holding regular meetings with engineering and external stakeholders where we present and review KPI’s.
• Lead cultural adoption of data-driven decision-making and proactive quality management within engineering.
• Conduct training for engineers and technicians on metrics interpretation, root cause tools, and reliability engineering concepts.

Qualifications

Education:

• Bachelor’s degree in Electrical, Mechanical, or Industrial Engineering (Master’s preferred).

Experience:

• 7+ years in engineering, manufacturing, or quality leadership roles in power distribution equipment, electrical assemblies, or industrial systems manufacturing.
• Demonstrated success implementing engineering quality systems or performance dashboards.
• Familiarity with power distribution components (switchgear, MCCs, breakers, relays, busbars, etc.).

Skills:

• Proficiency in data visualization (Power BI, Tableau) and statistical tools (Minitab, JMP).
• Able to handle a Chaotic and fast paced working environment and to drive transformative organizational change
• Understanding of reliability analysis, DFMEA, PFMEA, and SPC.
• Excellent communication and stakeholder management skills across technical and executive levels.
• Ability to influence cross-functional teams and manage complex, multi-site improvement programs.

Compensation 

The salary range for this role is $124,800-$189,280 per year, based on location, experience, and qualifications.

About the role

As a Senior Legal Program Manager, you’ll sit at the intersection of legal execution, operational excellence, and process design. You’ll partner closely with attorneys across a range of subject areas, lead key programs, drive complex cross-functional initiatives, and identify practical ways to use AI and automation to reduce manual work and increase the Legal team’s overall impact. This role is well suited for someone who's energized by both day-to-day execution and longer-term process improvement.

What you’ll be doing

You'll provide hands-on program and project management support across a broad range of legal work, including corporate, regulatory, product, IP, commercial, privacy, and employment matters. On the corporate side, you'll support core work like entity management, board and stockholder matters, corporate records, and compliance, while also helping drive larger transactions, strategic initiatives, and other key company milestones. You'll manage our patent and trademark portfolios, run the patent incentive program, and support product and regulatory efforts such as licensing, product compliance, exams, audits, due diligence, and the work required to support Mercury's application for a bank* charter.

A major part of this role is helping each legal subteam identify where AI can most meaningfully improve how work gets done. You'll evaluate existing manual processes, spot opportunities to introduce AI-driven solutions, and design smarter workflows that reduce repetitive work, increase the team's impact, and help us stay ahead of the curve.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Who you are

• 8+ years of experience in legal project management, legal operations, or as a paralegal
• A mix of law firm and in-house experience, ideally at a technology company; fintech, financial services, or another highly regulated industry is a plus
• Experience supporting complex work in corporate and/or regulatory areas
• A track record of designing and improving scalable legal processes
• Strong communication and cross-functional influence skills
• Deep working knowledge of AI-powered legal tools and emerging legal tech
• Comfortable in fast-moving, ambiguous environments and able to make decisions when the path isn't perfectly clear
• A creative problem-solver who loves building better ways of working and isn't afraid to challenge outdated processes

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $158,200 - $197,800
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $142,400 - $178,000
• Canadian employees (any location): CAD 149,500 - 186,900

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-JB1

ESSENTIAL JOB RESPONSIBILITIES include but are not limited to:

• Supports and demonstrates IMA’s core values
• Values and understands the importance of diversity, equity, and inclusion among all IMA associates

Client service

• Maintains regular, professional contact to create and foster relationships with client representatives
• Researches and resolves issues and requests in a timely manner, including issues requiring direct interactions
• Answers questions related to benefits program
• Conducts reviews and works to provide guidance on compliance related matters

Client meetings

• Assists in and prepares materials and collateral for meetings and discussions
• Actively participates in discussions
• Records and reports meeting discussion and action items
• Carrier and vendor management
• Oversees new vendor/carrier implementations
• Reviews carrier, vendor, and plan documents and contracts
• Maintains regular contact with carrier and vendor representatives to ensure client advocacy and that issues are being resolved in a timely manner

Communication and education

• Works with clients to develop short and long-term employee communication objectives
• Creates member facing collateral pieces to promote and clarify benefit program features
• Leads in person, virtual, and telephonic sessions to provide information and plan details to participants
• Uses regular interactions to update clients on carrier and vendor partner features and services

Internal partnerships

• Actively participates and contributes to client service team operations
• Effectively communicates client updates to appropriate team members
• Assists with other team duties as needed – i.e., position vacancy, cover personal time off, etc.

REQUIRED EXPERIENCE AND SKILLS include but are not limited to:

• Attains and maintains state life and health license in accordance with IMA standards
• Bachelor’s degree in relevant field or equivalent job experience
• 4 or more years of relevant experience
• Intermediate MS office skills (specifically PowerPoint, Outlook, Word, and Excel)
• Ability to learn and work in agency/client management systems and other related software and technology platforms
• Ability to work independently
• Intermediate interpersonal communication skills – written and oral – with the ability to articulate ideas and information in a clear and concise manner
• Demonstrates critical thinking and problem solving
• Ability to present information in a group setting (in person and virtually)
• Intermediate organizational skills including the ability to manage multiple projects with variable deadlines
• Possesses high degree of diplomacy and tact while maintaining confidentially

#LI-JS1

About Carvana
At Carvana, we sell cars but we aren’t car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own Mom. Period. To make sure our cars are in first-rate condition, we’ve built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we’re able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. 

We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. 

Think you’ve got what it takes to join our team? Keep reading below to see what we’re looking for!

Position Overview:

The Line Lead role is a front-line supervisor role, responsible for directly managing and developing a team of hourly associates in an Inspection Center to regularly achieve production targets. This role is not visa eligible. Starting pay from $23 - $30/hr dependent on relevant experience.

What you’ll be doing:

• Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals.
• Meet or exceed inventory production goals on a daily, weekly and monthly basis.
• Oversee day-to-day activities of assigned team; identify team’s strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve.
• Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills.  
• Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values.
• Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals.
• Prevent and resolve conflict among team members.
• Monitor and ensure adherence to systems, policies, procedures, and performance standards.
• Review and approve identified mechanical and physical defects of incoming inventory.
• Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle.
• Train a team of production associates using Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and delays in production.
• Identify and complete repairs effectively and efficiently the first time, to minimize re-work and delays in production.
• Conscientiously work in ways that decrease the possibility of injury to yourself or other team members in the shop due to spills or other preventable hazardous conditions.
• Effectively manage multiple associates, including ensuring appropriate employee development and performance management.

What the job requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• High School Diploma or GED equivalent
• Experience using computers
• Must be at least 18 years of age
• Demonstrated functional expertise in one or more areas pertaining to Carvana’s reconditioning process
• Demonstrated understanding of our current reconditioning processes and lean principles
• Valid unrestricted driver’s license with a clean driving record in the last 3 years.
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Ability to effectively delegate tasks to team members.
• Ability to communicate and interact with others effectively in a professional, courteous manner.
• Ability to communicate clearly and concisely, both written and oral.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Ability to multitask and prioritize effectively.
• Ability to resolve complex issues with guidance from others. 
• Ability to work overtime and on weekends.
• Ability to work variable schedule(s) as necessary.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
 

What we’ll offer in return

• Full-Time Position with a competitive salary
• Medical, Dental, and Vision benefits
• 401K with company match
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
• A great wellness program to keep you healthy and happy, both physically and mentally
• Access to opportunities to expand your skillset and share your knowledge with others across the organization
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
• A seat in one of the fastest-growing companies in the country

Legal stuff
Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About Carvana
At Carvana, we sell cars but we aren’t car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own Mom. Period. To make sure our cars are in first-rate condition, we’ve built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we’re able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. 

We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. 

Think you’ve got what it takes to join our team? Keep reading below to see what we’re looking for!

Position Overview:

The Line Lead role is a front-line supervisor role, responsible for directly managing and developing a team of hourly associates in an Inspection Center to regularly achieve production targets. This role is not visa eligible. Starting pay from $32- $40/hr dependent on relevant experience.

What you’ll be doing:

• Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals.
• Meet or exceed inventory production goals on a daily, weekly and monthly basis.
• Oversee day-to-day activities of assigned team; identify team’s strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve.
• Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills.  
• Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values.
• Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals.
• Prevent and resolve conflict among team members.
• Monitor and ensure adherence to systems, policies, procedures, and performance standards.
• Review and approve identified mechanical and physical defects of incoming inventory.
• Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle.
• Train a team of production associates using Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and delays in production.
• Identify and complete repairs effectively and efficiently the first time, to minimize re-work and delays in production.
• Conscientiously work in ways that decrease the possibility of injury to yourself or other team members in the shop due to spills or other preventable hazardous conditions.
• Effectively manage multiple associates, including ensuring appropriate employee development and performance management.

What the job requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• High School Diploma or GED equivalent
• Experience using computers
• Must be at least 18 years of age
• Demonstrated functional expertise in one or more areas pertaining to Carvana’s reconditioning process
• Demonstrated understanding of our current reconditioning processes and lean principles
• Valid unrestricted driver’s license with a clean driving record in the last 3 years.
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Ability to effectively delegate tasks to team members.
• Ability to communicate and interact with others effectively in a professional, courteous manner.
• Ability to communicate clearly and concisely, both written and oral.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Ability to multitask and prioritize effectively.
• Ability to resolve complex issues with guidance from others. 
• Ability to work overtime and on weekends.
• Ability to work variable schedule(s) as necessary.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
 

What we’ll offer in return

• Full-Time Position with a competitive salary
• Medical, Dental, and Vision benefits
• 401K with company match
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
• A great wellness program to keep you healthy and happy, both physically and mentally
• Access to opportunities to expand your skillset and share your knowledge with others across the organization
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
• A seat in one of the fastest-growing companies in the country

Legal stuff
Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About Carvana
At Carvana, we sell cars but we aren’t car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own Mom. Period. To make sure our cars are in first-rate condition, we’ve built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we’re able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. 

We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. 

Think you’ve got what it takes to join our team? Keep reading below to see what we’re looking for!

Position Overview:

The Line Lead role is a front-line supervisor role, responsible for directly managing and developing a team of hourly associates in an Inspection Center to regularly achieve production targets. This role is not visa eligible. Starting pay from $31- $40/hr dependent on relevant experience.

What you’ll be doing:

• Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals.
• Meet or exceed inventory production goals on a daily, weekly and monthly basis.
• Oversee day-to-day activities of assigned team; identify team’s strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve.
• Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills.  
• Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values.
• Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals.
• Prevent and resolve conflict among team members.
• Monitor and ensure adherence to systems, policies, procedures, and performance standards.
• Review and approve identified mechanical and physical defects of incoming inventory.
• Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle.
• Train a team of production associates using Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and delays in production.
• Identify and complete repairs effectively and efficiently the first time, to minimize re-work and delays in production.
• Conscientiously work in ways that decrease the possibility of injury to yourself or other team members in the shop due to spills or other preventable hazardous conditions.
• Effectively manage multiple associates, including ensuring appropriate employee development and performance management.

What the job requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• High School Diploma or GED equivalent
• Experience using computers
• Must be at least 18 years of age
• Demonstrated functional expertise in one or more areas pertaining to Carvana’s reconditioning process
• Demonstrated understanding of our current reconditioning processes and lean principles
• Valid unrestricted driver’s license with a clean driving record in the last 3 years.
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Ability to effectively delegate tasks to team members.
• Ability to communicate and interact with others effectively in a professional, courteous manner.
• Ability to communicate clearly and concisely, both written and oral.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Ability to multitask and prioritize effectively.
• Ability to resolve complex issues with guidance from others. 
• Ability to work overtime and on weekends.
• Ability to work variable schedule(s) as necessary.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
 

What we’ll offer in return

• Full-Time Position with a competitive salary
• Medical, Dental, and Vision benefits
• 401K with company match
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
• A great wellness program to keep you healthy and happy, both physically and mentally
• Access to opportunities to expand your skillset and share your knowledge with others across the organization
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
• A seat in one of the fastest-growing companies in the country

Legal stuff
Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About Carvana
At Carvana, we sell cars but we aren’t car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own Mom. Period. To make sure our cars are in first-rate condition, we’ve built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we’re able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. 

We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. 

Think you’ve got what it takes to join our team? Keep reading below to see what we’re looking for!

Position Overview:

The Line Lead role is a front-line supervisor role, responsible for directly managing and developing a team of hourly associates in an Inspection Center to regularly achieve production targets. This role is not visa eligible. Starting pay from $31- $40/hr dependent on relevant experience.

What you’ll be doing:

• Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals.
• Meet or exceed inventory production goals on a daily, weekly and monthly basis.
• Oversee day-to-day activities of assigned team; identify team’s strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve.
• Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills.  
• Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values.
• Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals.
• Prevent and resolve conflict among team members.
• Monitor and ensure adherence to systems, policies, procedures, and performance standards.
• Review and approve identified mechanical and physical defects of incoming inventory.
• Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle.
• Train a team of production associates using Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and delays in production.
• Identify and complete repairs effectively and efficiently the first time, to minimize re-work and delays in production.
• Conscientiously work in ways that decrease the possibility of injury to yourself or other team members in the shop due to spills or other preventable hazardous conditions.
• Effectively manage multiple associates, including ensuring appropriate employee development and performance management.

What the job requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• High School Diploma or GED equivalent
• Experience using computers
• Must be at least 18 years of age
• Demonstrated functional expertise in one or more areas pertaining to Carvana’s reconditioning process
• Demonstrated understanding of our current reconditioning processes and lean principles
• Valid unrestricted driver’s license with a clean driving record in the last 3 years.
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Ability to effectively delegate tasks to team members.
• Ability to communicate and interact with others effectively in a professional, courteous manner.
• Ability to communicate clearly and concisely, both written and oral.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Ability to multitask and prioritize effectively.
• Ability to resolve complex issues with guidance from others. 
• Ability to work overtime and on weekends.
• Ability to work variable schedule(s) as necessary.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
 

What we’ll offer in return

• Full-Time Position with a competitive salary
• Medical, Dental, and Vision benefits
• 401K with company match
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
• A great wellness program to keep you healthy and happy, both physically and mentally
• Access to opportunities to expand your skillset and share your knowledge with others across the organization
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
• A seat in one of the fastest-growing companies in the country

Legal stuff
Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About Carvana
At Carvana, we sell cars but we aren’t car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own Mom. Period. To make sure our cars are in first-rate condition, we’ve built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we’re able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. 

We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. 

Think you’ve got what it takes to join our team? Keep reading below to see what we’re looking for!

Position Overview:

The Line Lead role is a front-line supervisor role, responsible for directly managing and developing a team of hourly associates in an Inspection Center to regularly achieve production targets. This role is not visa eligible. Starting pay from $31- $40/hr dependent on relevant experience.

What you’ll be doing:

• Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals.
• Meet or exceed inventory production goals on a daily, weekly and monthly basis.
• Oversee day-to-day activities of assigned team; identify team’s strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve.
• Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills.  
• Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values.
• Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals.
• Prevent and resolve conflict among team members.
• Monitor and ensure adherence to systems, policies, procedures, and performance standards.
• Review and approve identified mechanical and physical defects of incoming inventory.
• Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle.
• Train a team of production associates using Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and delays in production.
• Identify and complete repairs effectively and efficiently the first time, to minimize re-work and delays in production.
• Conscientiously work in ways that decrease the possibility of injury to yourself or other team members in the shop due to spills or other preventable hazardous conditions.
• Effectively manage multiple associates, including ensuring appropriate employee development and performance management.

What the job requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• High School Diploma or GED equivalent
• Experience using computers
• Must be at least 18 years of age
• Demonstrated functional expertise in one or more areas pertaining to Carvana’s reconditioning process
• Demonstrated understanding of our current reconditioning processes and lean principles
• Valid unrestricted driver’s license with a clean driving record in the last 3 years.
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Ability to effectively delegate tasks to team members.
• Ability to communicate and interact with others effectively in a professional, courteous manner.
• Ability to communicate clearly and concisely, both written and oral.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Ability to multitask and prioritize effectively.
• Ability to resolve complex issues with guidance from others. 
• Ability to work overtime and on weekends.
• Ability to work variable schedule(s) as necessary.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
 

What we’ll offer in return

• Full-Time Position with a competitive salary
• Medical, Dental, and Vision benefits
• 401K with company match
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
• A great wellness program to keep you healthy and happy, both physically and mentally
• Access to opportunities to expand your skillset and share your knowledge with others across the organization
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
• A seat in one of the fastest-growing companies in the country

Legal stuff
Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About Carvana
At Carvana, we sell cars but we aren’t car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own Mom. Period. To make sure our cars are in first-rate condition, we’ve built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we’re able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. 

We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. 

Think you’ve got what it takes to join our team? Keep reading below to see what we’re looking for!

Position Overview:

The Line Lead role is a front-line supervisor role, responsible for directly managing and developing a team of hourly associates in an Inspection Center to regularly achieve production targets. This role is not visa eligible. Starting pay from $23 - $30/hr dependent on relevant experience.

What you’ll be doing:

• Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals.
• Meet or exceed inventory production goals on a daily, weekly and monthly basis.
• Oversee day-to-day activities of assigned team; identify team’s strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve.
• Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills.  
• Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values.
• Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals.
• Prevent and resolve conflict among team members.
• Monitor and ensure adherence to systems, policies, procedures, and performance standards.
• Review and approve identified mechanical and physical defects of incoming inventory.
• Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle.
• Train a team of production associates using Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and delays in production.
• Identify and complete repairs effectively and efficiently the first time, to minimize re-work and delays in production.
• Conscientiously work in ways that decrease the possibility of injury to yourself or other team members in the shop due to spills or other preventable hazardous conditions.
• Effectively manage multiple associates, including ensuring appropriate employee development and performance management.

What the job requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• High School Diploma or GED equivalent
• Experience using computers
• Must be at least 18 years of age
• Demonstrated functional expertise in one or more areas pertaining to Carvana’s reconditioning process
• Demonstrated understanding of our current reconditioning processes and lean principles
• Valid unrestricted driver’s license with a clean driving record in the last 3 years.
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Ability to effectively delegate tasks to team members.
• Ability to communicate and interact with others effectively in a professional, courteous manner.
• Ability to communicate clearly and concisely, both written and oral.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Ability to multitask and prioritize effectively.
• Ability to resolve complex issues with guidance from others. 
• Ability to work overtime and on weekends.
• Ability to work variable schedule(s) as necessary.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
 

What we’ll offer in return

• Full-Time Position with a competitive salary
• Medical, Dental, and Vision benefits
• 401K with company match
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
• A great wellness program to keep you healthy and happy, both physically and mentally
• Access to opportunities to expand your skillset and share your knowledge with others across the organization
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
• A seat in one of the fastest-growing companies in the country

Legal stuff
Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About Carvana
At Carvana, we sell cars but we aren’t car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own Mom. Period. To make sure our cars are in first-rate condition, we’ve built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we’re able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. 

We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. 

Think you’ve got what it takes to join our team? Keep reading below to see what we’re looking for!

Position Overview:

The Line Lead role is a front-line supervisor role, responsible for directly managing and developing a team of hourly associates in an Inspection Center to regularly achieve production targets. This role is not visa eligible. Starting pay from $23 - $30/hr dependent on relevant experience.

What you’ll be doing:

• Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals.
• Meet or exceed inventory production goals on a daily, weekly and monthly basis.
• Oversee day-to-day activities of assigned team; identify team’s strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve.
• Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills.  
• Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values.
• Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals.
• Prevent and resolve conflict among team members.
• Monitor and ensure adherence to systems, policies, procedures, and performance standards.
• Review and approve identified mechanical and physical defects of incoming inventory.
• Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle.
• Train a team of production associates using Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and delays in production.
• Identify and complete repairs effectively and efficiently the first time, to minimize re-work and delays in production.
• Conscientiously work in ways that decrease the possibility of injury to yourself or other team members in the shop due to spills or other preventable hazardous conditions.
• Effectively manage multiple associates, including ensuring appropriate employee development and performance management.

What the job requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• High School Diploma or GED equivalent
• Experience using computers
• Must be at least 18 years of age
• Demonstrated functional expertise in one or more areas pertaining to Carvana’s reconditioning process
• Demonstrated understanding of our current reconditioning processes and lean principles
• Valid unrestricted driver’s license with a clean driving record in the last 3 years.
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Ability to effectively delegate tasks to team members.
• Ability to communicate and interact with others effectively in a professional, courteous manner.
• Ability to communicate clearly and concisely, both written and oral.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Ability to multitask and prioritize effectively.
• Ability to resolve complex issues with guidance from others. 
• Ability to work overtime and on weekends.
• Ability to work variable schedule(s) as necessary.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
 

What we’ll offer in return

• Full-Time Position with a competitive salary
• Medical, Dental, and Vision benefits
• 401K with company match
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
• A great wellness program to keep you healthy and happy, both physically and mentally
• Access to opportunities to expand your skillset and share your knowledge with others across the organization
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
• A seat in one of the fastest-growing companies in the country

Legal stuff
Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

Being a Nursing Manager means doing more than simply leading a veterinary nursing team. It means building a culture where people are empowered, connected, and proud of the work they do. Through your compassion, collaboration, and a deep investment in your people, you’ll play a vital role in shaping what emergency nursing leadership should look like. You’ll be the bridge between process and purpose—ensuring exceptional patient care while creating an environment where VEGgies grow, thrive, and brag about where they work.

This isn’t your typical leadership role. It’s your opportunity to transform the emergency experience for your team, our customers, and yourself.

WHAT YOU’LL DO

• Manage day-to-day flow for nursing team, ensuring they have the tools and support they need to shine
• Oversee scheduling, payroll, productivity, hiring, onboarding and offboarding
• Address patient care issues and team dynamics with empathy and clarity
• Partner with fellow hospital leadership and shift leads to align on goals and hospital flow
• Use doctor feedback to guide team development and maintain medical excellence
• Lead with VEG values—especially openness, togetherness, and heroic helping
• Champion a culture of learning with in-house training, mentorship, and development pathways
• Ensure licensure, performance standards, and education programs are upheld across the team
• Drive meaningful 1:1s, check-ins, and student mentorship that fuel long-term career growth

WHAT YOU NEED

• Credentialed as a Veterinary Technician (CVT, RVT, LVT, LVMT) in the state the VEG practice is located is required; A.S. or B.S. from an AVMA-accredited veterinary technology program is strongly preferred
• 5+ years in a clinical veterinary nursing role, emergency-specific experience preferred; 2+ years of leadership experience 
• Excellent communication and people skills 
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation with base salary $87k - $110k + bonus and 401K match
• Comprehensive health and wellness benefits, including medical, dental, and vision coverage, QPR training, and access to free therapy or counseling
• Depending on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave; up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous referral reward program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

ESSENTIAL JOB RESPONSIBILITIES include but are not limited to:

• Supports and demonstrates IMA’s core values
• Values and understands the importance of diversity, equity, and inclusion among all IMA associates
• Interacts professionally and timely with internal and external clients via email, phone and in-person
• Financial Strategy
  • Leads complex technical work and strategic financial consulting regarding employee benefit plans
  • Communicates technical analysis to clients regarding cost projections, savings opportunities, and proper risk management
  • Drives local process improvements and supports innovation
• Marketing/RFPs
  • Prepares and manages RFP for all self-funded TPA and stop loss submissions to market with Client Executive direction
  • Collects, manages, and reviews proposals on self-funded TPA and stop loss marketing events
  • Updates marketing results into spreadsheet ensuring accuracy to be used internally and in client presentation
• Renewals
  • Initiates review of fully insured medical, and self-funded TPA and stop loss renewals, including plans, cost, contributions and contract terms
  • Leads recommendations to client regarding renewal analysis
  • Utilizes actuarial models to assess changes to risk and plan structure
• Partnership & Negotiation
  • Negotiates with carriers based on client’s targeted goals
  • Maintains ongoing relationships with carrier and vendor partners
• Underwriting & Analysis
  • Provides analysis for benchmarking, contribution, disruption, network, stop loss deductible and GeoAccess analysis
  • Provides and communicates underwriting cost projections for self-funded medical/Rx, dental, and vision products.
  • Develops and communicates self-funded IBNP analysis to client
  • Assesses proper risk and funding structures such as fully insured vs. self-funded analysis, and presents findings to client to align with client goals
• Reporting
  • With minimal guidance, analyzes data for inconsistencies and trends
  • Provides a written and oral summary of findings to Client Executive, and directs strategic considerations for managing cost
  • Builds and customizes reports to fit client needs
• Presentation
  • Prepares client presentations and presents in front of client with as part of team with Client Executive, Client Manager, and various subject matter experts.
• Training & Mentorship
  • Provides mentorship to analysts and performs technical review of work
  • Serves as a subject matter expert for specific financial strategy functions, and leads local process improvements
  • Serves as experienced peer reviewer, ensuring standards of practice and work quality standards are met

REQUIRED EXPERIENCE AND SKILLS include but are not limited to:

• 6+ years of similar or related experience
• Prefer college graduate, 4-year degree or equivalent experience
• Proficiency with MS Office Suites
• Attains Life and Health license & maintains through continuing education requirements
• Limited travel required (less than 25%)
• Understands concepts of underwriting and actuarial computations
• Analyzes and interprets data
• Effectively manages multiple projects while meeting timelines
• Ability to be firm and persuasive when needed, while maintaining good relationships
• Handles confidential information with tact and discretion

#LI-JS1

About the Team

Mercury* is building a complete financial stack for ambitious businesses. Since we launched in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world. To help Mercury activate new customer segments, grow our customer base and increase revenue, we are expanding our Revenue Strategy & Operations team, which leads business-critical, cross-functional efforts to efficiently scale our go-to-market organization. 

The Revenue Strategy & Operations team is responsible for platforms & infrastructure, dashboards & insights, enablement and project management to support the broader go-to-market organization. We sit at the intersection of revenue strategy, operations, and data—building the reporting, analysis, and tooling infrastructure that keeps a fast-moving revenue team informed and effective. As an RSO team member, you are a force multiplier, leading cross-functional initiatives that uplevel the capabilities, processes and results within the go-to-market organization.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.

As part of the journey, we would expect you to:

• Work cross-functionally with go-to-market teams including Sales, Relationship Management, Partnerships and Marketing to identify and solve sticky challenges
• Own high-impact initiatives for months, quarters or possibly years, defining problem statements, developing and driving alignment around solutions, overseeing implementation and measuring impact
• Leverage data to identify the biggest opportunities and drive decision-making—including building dashboards and reports that give GTM stakeholders clear visibility into performance, pipeline, and customer behavior
• Translate ambiguous business questions into well-structured analyses, partnering with data and analytics teams to surface insights that stakeholders can act on
• Get creative, building solutions that leverage AI and other emerging technologies to accelerate workflows, automate manual processes, and unlock new capabilities—you’re excited about what’s possible and eager to experiment
• Work across Mercury’s data environment (Snowflake, Salesforce, Omni, and other platforms) to connect disparate data sources and surface a complete picture of customer and prospect behavior
• Build relationships across a wide range of stakeholders and deliver impact through collaboration and consensus

There are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have some of this experience:

• Prior experience leading strategic projects or programs, such as in consulting, Business Operations, Sales or Revenue Operations, Program Manager, or other applicable roles
• Demonstrate a strong sense of ownership and can approach new problems with curiosity and first-principles thinking
• Exceptional stakeholder management skills, with the ability to effectively communicate, build consensus and influence across teams and senior-level stakeholders
• Strong data fluency—you’re comfortable pulling your own data and navigating across sources to connect the dots yourself rather than waiting for someone else to do it
• Experience building and maintaining dashboards and reports in tools like Omni, Looker, Tableau, or Salesforce, with a knack for distilling complex datasets into simple, actionable visualizations
• A genuine enthusiasm for AI and emerging technology—you actively seek out ways to integrate AI into your work, have experimented with tools like LLMs, copilots, or automation platforms, and see AI as a force multiplier for the type of strategic work this role demands
• Demonstrated ability to bring structure and simplicity to a variety of complex and ambiguous business problems
• Ability to work independently to identify issues and proactively propose, build and implement the solutions to address them from the ground up
• Comfort working in an ambiguous, fast-paced environment, with a strong understanding of when to escalate urgent issues and to whom
• Excellent oral and written communication skills, and time management and prioritization skills

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in the New York City, Los Angeles, Seattle, or San Francisco Bay Area: $131,500 - $148,000
• US employees outside of the New York City, Los Angeles, Seattle, or San Francisco Bay Area: $118,400 - $133,200
• Canadian employees (any location): 124,300 - 139,000 CAD 

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-SK1

Mercury is building the banking* stack for startups, and protecting our customers from fraud is core to that mission. As our Account Fraud program has grown in complexity, spanning transaction monitoring, investigations, BPO operations, and an expanding set of fraud vectors across ACH, wires, checks, and cards, we've evolved into a two-pillar structure: Fraud Investigations and Fraud Enablement. We're looking for a Manager to lead the Enablement pillar.

This is a people management role, but it's not a traditional "ops manager" role. The Account Fraud Enablement team is the infrastructure layer of our fraud program. Your team builds the policies, training, quality systems, and tooling that make it possible for our investigators to make fast, accurate, high-stakes decisions at scale. You'll manage a team of risk investigators who own domains like QC program design, SOP development, BPO training, and operational tooling. You'll also partner closely with the Fraud Investigations Manager to ensure that what Enablement builds actually lands in production and improves outcomes.

This role is ideal for someone who has built or scaled operational programs in fraud, risk, or trust & safety; someone who understands that sustainable growth in fraud operations depends as much on the quality of your playbooks and training as it does on the skill of individual investigators.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

What You'll Do:

• Lead and develop the Account Fraud Enablement team: Manage a team of risk investigators focused on policy, quality, training, operational tooling, fraud domain governance, and fraud trend analysis. Provide coaching, career development, and clear growth paths across the enablement track.
• Own the quality control program: Oversee QC governance, calibration processes, and scorecard design. Ensure QC results drive meaningful feedback loops into training, policy, and tooling for both internal investigators and BPO agents.
• Scale BPO operations: Partner with our BPO provider to own training curricula, operational readiness for new program launches, QA frameworks, and ongoing performance management. You'll be the connective tissue between Mercury's fraud standards and BPO execution.
• Build and maintain fraud policies and procedures: Ensure SOPs, playbooks, and Guru documentation stay current with evolving fraud patterns, product changes, and regulatory requirements. Drive a culture where documentation is a first-class operational asset.
• Drive fraud domain trend analysis: Work with your team to manage fraud domains (e.g., ACH, wire, check, card-related account fraud), identify emerging patterns, and translate intelligence into actionable operational changes in partnership with Risk Strategy, whether that's new alerting logic, updated decisioning criteria, or process redesign.
• Own tooling and process improvements: Collaborate with Risk Strategy, Engineering, and Product to identify operational bottlenecks and advocate for tooling changes that increase investigator efficiency and decision quality.
• Support audit and compliance readiness: Ensure the enablement team's work product (policies, procedures, training materials, QC results) meets audit and regulatory standards. Serve as a key contributor to fraud-related audit responses.
• Partner across the fraud org: Work hand-in-hand with the Fraud Investigations Manager and the Senior Manager of Fraud to ensure alignment between what Enablement builds and what Investigations needs. Collaborate with Risk Strategy on alert management, rule validation, and AI-assisted fraud detection workflows. Interface with CS Readiness, Onboarding, and other cross-functional teams.

The Ideal Candidate:

• Has 3+ years of people management experience in fraud operations, risk operations, trust & safety, or a similar investigative/operational environment, ideally managing project-oriented or program-focused teams rather than purely queue-based teams.
• Has built or meaningfully scaled an enablement function: training programs, QC/QA frameworks, SOP libraries, or onboarding curricula for operational teams. You know the difference between documentation that looks good and documentation that actually changes behavior.
• Has experience managing or partnering closely with BPO operations, including training design, quality calibration, and performance governance.
• Understands fraud investigations at a practitioner level. You don't need to be the best investigator on the team, but you need to understand how fraud decisioning works: account-level risk signals, transaction monitoring, escalation triage… well enough to evaluate whether your team's enablement work is hitting the mark.
• Brings strong opinions on quality: what good QC looks like, how to build calibration into a program, and how to use quality data to drive continuous improvement rather than just compliance checkboxes.
• Brings strong project and program management rigor. You'll be managing multiple concurrent workstreams like BPO readiness, QC program development, policy overhauls, and tooling requests — and you need the discipline to scope work, set milestones, track dependencies, and hold your team and cross-functional partners accountable to timelines.
• Is comfortable operating in ambiguity. This is a role where you'll need to build structure in a fast-moving environment, balance competing priorities across internal teams and BPO partners, and make judgment calls about where to invest your team's time.
• Communicates clearly and concisely in writing, in meetings, and in the documentation your team produces. Mercury values crisp, well-structured communication, and this role is responsible for the written artifacts that govern how fraud decisions get made.
• Has a track record of developing talent: coaching investigators or specialists into more senior roles, creating transparent career frameworks, and giving feedback that actually lands.

The total rewards package at Mercury includes base salary, equity, and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $154,200 - $192,800
• US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $138,800 - $173,500
• Canadian employees (any location): $145,800 - $182,200

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-AR1

About the Company

We are a renewable energy and ocean technology company committed to rapidly developing and deploying technologies that will ensure a sustainable future for Earth by unlocking the vast energy potential of its oceans. Our focus is on capturing civilizational levels of ultra-low-cost renewable energy for applications including computing and affordable renewable fuels delivered to shore.

The company is a public benefit corporation headquartered in Portland, Oregon and backed by leading venture capitalists, philanthropic investors, university endowments, and private investment offices. We operate as an idea meritocracy in which the best ideas change the company’s direction on a regular basis. 

About the Job

Our core technology is the Node, a device that produces energy in the ocean’s harshest conditions for years at a time without human maintenance or intervention. The Marine Operations group manages our Nodes from the time they finish fabrication, through their deployments, until they are retired from service. This includes designing support equipment, coordinating activities with port authorities and transport companies, and executing the test plans in calm water and open ocean environments. 

As the Senior Technical Program Manager (TPM) for Marine Operations, you’ll be embedded with this technical team, translating test objectives into execution plans, coordinating the network of supporting vendors, and collaborating with the other Node TPMs to ensure support equipment is ready as each Node finishes fabrication.

Additionally, you’ll be collaborating with the other TPMs in the company to collectively determine how we manage schedules, risks, and configuration changes, and implement company-wide best practices for technical program management at Panthalassa. Candidates should have strong interpersonal skills and be able to thrive in a creative, scrappy, and collaborative environment in which the best ideas change the company’s direction on a regular basis. 

Responsibilities:

• Manage project milestone schedules for the Marine Operations team, ensuring clear communication of status, risks, and dependencies to internal stakeholders.
• Lead scheduling and coordination for Node Program deployment operations in the Pacific Northwest, including translating test objectives into execution plans.
• Collaborate with external suppliers and fabrication partners to ensure timely, high-quality delivery of components.
• Coordinate with external marine logistics partners and deployment vendors.
• Act as a liaison between mechanical, electrical, software, systems, and manufacturing teams to drive alignment and efficient execution.
• Monitor and escalate program risks, while proactively contributing to mitigation strategies.
• Drive the change management system for Marine Operations-managed scope, from ideation through fabrication and deployment.
• Develop and maintain documentation and tools that support program execution and scaling, in alignment with TPM best practices.

Required Qualifications:

• 5+ years of experience managing technical development programs, including directly coordinating major events such as first time integration, test campaign execution, or commissioning activities.
• Proven track record of leading cross-functional teams to meet aggressive program timelines.
• Strong understanding of engineering fundamentals relevant to marine systems (welded structures, mechanical assemblies, hydraulics/pneumatics, industrial automation & data acquisition, etc.)
• Experience coordinating with external vendors and fabrication partners.
• Familiarity with change management systems and configuration control processes.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills, including experience presenting to senior leadership.
• Comfortable working in a fast-paced, dynamic, and highly collaborative environment.

Desired Qualifications:

• Direct experience managing programs for marine system design, fabrication, testing, and/or deployment.
• Experience translating test objectives from multiple stakeholders into unified, streamlined execution plans.
• Experience working in offshore environments.
• Bachelor’s degree in Engineering or a related technical field.

Additional Requirements:

• Ability to travel as needed for site visits and partner engagements.
• Intermittently able to work longer hours and weekends to support critical needs. While we expect a lot of each other, we also offer a high degree of autonomy and work-life balance, including unlimited PTO and flexible working hours.
• Ability to travel offshore periodically to support initial commissioning and first use of new equipment.
• Must be authorized to work in the United States.

Compensation and Benefits:

If hired for this full-time role, you will receive:

• Cash compensation of $150,000 -190,000
• Equity in the company. We’re all owners and if we’re successful, this equity should be far and away the most valuable component of your compensation.
• A benefits package that helps you take care of yourself and your family, including:
  • Flexible paid time off
  • Health insurance (the company pays 100% of gold level PPO plan for full time employees, their partners, and dependents)
  • Dental insurance (the company pays 100% for full time employees and 100% for their partners and dependents)
  • Vision insurance (the company pays 100% for full time employees, their partners, and dependents)
  • Disability insurance (the company pays 100% for a policy to provide long term financial support if you become disabled)
  • Ability to contribute to tax-advantaged accounts, including 401(k), health FSA, and dependent care FSA
• Relocation assistance to facilitate your move to Portland (if needed).

Location:

Our offices, lab, and shop are located in Portland, Oregon.

Candidates must have the legal right to work in the United States. We are unable to provide new visa sponsorship for this role; however, we may consider H-1B transfer applications from exceptional candidates.

At Mercury, we believe that thoughtful design can change an ancient industry shaped by complexity, friction, and indifference—and that intentionality, care, and taste can marry power and beauty, form and function, where these concepts are taken for granted. As we build a radically different kind of banking* experience, design isn’t an aesthetic layer added at the end. It’s how our products are shaped, how decisions are made, and how customers experience us every day.

Design at Mercury is a team of 40+ curious, supportive, and thoughtful designers. We’re looking for a Senior Design Operations Program Manager to join us, reporting to the Head of Design Operations to support our growing design org. In this role, you’ll help build the programs and processes that make life better for our design team, whether that’s improving onboarding, refining ways of working, or organizing team off-sites. Our focus is to improve the quality, efficiency, and impact of Design. 

You’ll be an advocate for team health and happiness, always seeking opportunities to improve how we work and deliver an exceptional user experience for Mercury’s users. This role blends strategy and execution, giving you ownership from concept to delivery while collaborating closely with a diverse group of stakeholders.

Key Responsibilities:

• Build simple processes and systems to ensure our Design org can scale effectively as it continues to grow year-over-year without unnecessary overhead.
• Lead activities and initiatives that support a healthy design culture and quality goals such as all hands, onsites, and other team rituals.
• Champion initiatives that elevate our employer brand and grow the Design team’s external presence through events, content, and community engagement.
• Drive onboarding and enablement: Maintain and update onboarding programming in partnership with EPD Ops to ensure new designers ramp quickly and effectively.
• Support tooling and workflow. Manage design tooling and partner with Procurement to secure new tools that improve efficiency, collaboration, and AI fluency.
• Provide thought partnership to Design leaders, consulting and facilitating decision-making and collaborating on new ideas and initiatives.
• Cultivate positive relationships with our partners to effectively identify and co-create solutions to address team roadblocks and inefficiencies.
• Collaborate with designers, design leaders, and cross-functional partners along with partnering with Product Ops, Research Ops, and Eng Ops in supporting programs and processes across Eng, Product, and Design.

The ideal candidate for the role has:

• 3-6+ years of experience in a design-focused operations or program management role.
• Excellent interpersonal, presentation, and communication skills.
• Demonstrated high bar for quality and attention to detail, and fostering accountability.
• Proven ability to influence without authority and coordinate across teams, product areas, and platforms to land new ways of working.
• Demonstrated ownership of complex horizontal programs, including scoping, sequencing, making trade-offs, and engaging the right partners.
• Ability to reflect, adapt quickly, and continuously improve in response to changing priorities and feedback.
• Skill in anticipating and mitigating risks across people, process, and tools.
• History of driving operational excellence by improving systems end-to-end, not just delivering individual projects.

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $163,000 - $203,800
• US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $146,700 - $183,400
• Canadian employees (any location): CAD $154,100 - $192,600

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. 

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-JD1

The role…

At Soho House, the Bartender (Part-Time; 20-29 hours/week) is responsible for preparing alcoholic and nonalcoholic beverages, serving food and providing excellent service accompanied by memorable experiences to all guests and members who visit a Soho House & Co. property. As a Bartender you are an extension of the brand, management team and global food and drink program. As a result, you will be responsible for professional behavior, charismatic and positive energy to create a fun environment that drives conversation and sales.

A successful Bartender will greet customers, learn and remember their preferences, answer questions, recommend menu items, and prepare and serve beverages. You will also upsell items, create recipes, utilize proper equipment and ingredients, and handle basic cleaning duties. To succeed as a Soho House Bartender, you should have a neat appearance and an engaging, friendly personality. You should be efficient, observant, knowledgeable, and personable with a thirst for all things craft cocktails!

Main Duties

• Follow steps of service and company guidelines for preparing cocktails, juices, coffee and drinks used at the bar.
• Maintain a clean and organized section as well as collaborate with other bartenders to; wash glassware and utensils after each use, Clean up after customers and clean work area.
• Educate guests and members about beverage options learned through House Tonic trainings.
• Discuss and describe daily specials, seasonally influenced menu items and food pairing options to promote additional sales through creating optimal experience for dining.
• Collect payment on all sold items and operate a cash register.
• Check identification of customers to make sure they meet age requirements for purchase of alcohol and tobacco products as well as determine when a customer has had too much alcohol.
• Arrange bottles and glasses to make attractive displays that promote specific beverage options and can increase overall sales and member/guest experience.
• Serve customers in a friendly and helpful manner.
• Monitor and maintain an inventory of supplies and delegate replenishment of items to Barbacks.
• Mix ingredients according to drink recipes to maintain a globally unified beverage program and consistent experience.
• Performs other duties as assigned by supervisor/manager.

Required Skills/Qualifications

• 2+ years’ experience working in high-volume F&B operation.
• Craft cocktail experience and working with seasonally influenced perishable items.
• Experience making coffee drinks a plus.
• Ability to multitask and deliver drink requests in a timely and efficient manner while maintaining consistency.
• Strong communication and people skills.
• Flexible schedule and reliable.
• OLCC-certified.
• Micros a plus.

Physical Requirements

• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to work on your feet for at least 8 hours.
• Fast paced movements are required to go from one part of the club to others.
• Must be able to move, pull, carry or lift at least 40 pounds.
• Occasionally kneel, bend, crouch and climb as required.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match.
• Paid Time Off: Full time employees have sick days + vacation days.
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically.
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability.
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, trainings and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

At Mercury, we care deeply about our people. A thoughtful compensation program is a key part of attracting and taking care of our team for the long term. We’re looking for someone to help evolve and scale our compensation programs while also contributing to broader people analytics efforts.

In this role, you’ll support the development and execution of Mercury’s compensation philosophy, helping ensure it remains competitive, equitable, and scalable. You will partner with senior leaders to ensure Mercury’s compensation practices support business objectives. By maintaining industry knowledge, conducting competitive analyses, and recommending updates to remain in line with market trends, you push senior leaders to think strategically about compensation decisions. Alongside this, you’ll leverage data to generate insights on our workforce, helping inform decisions across compensation and the broader People team.

While reporting to the Total Rewards Manager, you will also work closely with our Strategic Finance, People Partners, Recruiting & Executive teams to support compensation decisions and provide data-driven recommendations. 

Here are some things you’ll do on the job:

• Partner closely with our recruiting, people partner & finance teams acting as a trusted advisor. 
• Advise senior leaders on compensation decisioning balancing business needs with alignment to our compensation philosophy & pay equity principles. 
• Support & evolve our compensation programs, such as our annual merit cycle, market analyses, and off-cycle review ensuring they are efficient, thoughtful and effective. 
• Influence leadership to think critically about pay and equity 
• Lead efforts to educate Mercury employees (both managers and ICs) on our compensation philosophy, ensuring appropriate transparency
• Lead and develop a people analytics strategy, enabling us to proactively identify & communicate key trends to Executive stakeholders. 
• Leverage people analytics data to inform compensation decisions & proactive market inquiries. 

Ideally, you’ll have some of the following qualities—but if you don’t fit this mold and feel like you could do a great job, we’d love to hear from you anyway:

• Have experience running and building compensation programs at a high growth, quickly scaling company 
• Be willing to influence and advocate for philosophies you believe in
• Obsessive over accuracy and pay strong attention to detail  
• Love building processes that can scale in a thoughtful and organized way 
• Love playing in data and have rigorous data analytics skills 
• Have a high level of integrity and the ability to handle confidential information discreetly
• Have a passion for working efficiently with great tools, suggest new tools where there are opportunities for improvement, and be willing to learn the tools we are currently using 
• Have a ton of fun while doing everything above

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $132,400 - $165,500
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $119,200 - $149,000

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-SN1

As Mercury grows, our revenue platforms increasingly sit at the intersection of product launches, data systems, go-to-market motion, and external vendors. When everything is important, the real risk isn’t lack of effort — it’s loss of momentum.

We’re hiring a Technical Program Manager for Revenue Technology to ensure that complex, multi-team initiatives actually move: in the right order, with the right dependencies surfaced, and with real progress visible week over week.

This is not a status-meeting role. This is a technical, hands-on TPM who understands systems well enough to unblock work directly — whether that’s in Linear, Salesforce, data workflows, or coordination across Product, Engineering, Data, and Revenue.

In this role, you will report to the Head of Platforms & Infrastructure and play a critical role in protecting execution focus so specialized technical roles can operate at full effectiveness. 

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Here are some things you’ll do on the job:

• Own delivery sequencing and execution momentum across Revenue Technology initiatives
• Translate ambiguous goals into clear scopes, milestones, and dependency maps
• Actively manage work in Linear and related tools, ensuring priorities are visible and intentional
• Identify when work is blocked, drifting, over-scoped, or colliding — and intervene early
• Partner closely with Solution Architecture, Data Strategy, Engineering, and Systems & Workflow Experience
• Perform light hands-on technical work (configuration, stopgaps, tooling hygiene) to unblock progress
• Absorb coordination load across Product, Engineering, Data Engineering, Data Science, Revenue, and vendors
• Drive planning cycles anchored to Cosmic Objectives, not ad-hoc urgency
• Make tradeoffs explicit and documented so teams can move without re-litigating decisions

You should have:

• 5+ years experience as a Technical Program Manager, Technical PM, or equivalent role in a SaaS or fintech environment
• Demonstrated ability to drive delivery across multi-team, cross-functional initiatives (Product, Engineering, Data, Revenue, vendors)
• Strong technical fluency — able to reason about systems, data flows, integrations, and platform constraints
• Hands-on experience managing work in tools like Linear, Jira, or similar, with a bias toward clarity and momentum
• Proven ability to surface dependencies, sequence work, and intervene when execution is blocked or drifting
• Excellent written and verbal communication skills, especially in ambiguous environments
• Comfort performing light hands-on technical work (tool configuration, workflow setup, stopgap solutions)

Preferred Qualifications: 

• Experience supporting GTM, revenue, or customer lifecycle platforms
• Familiarity with Salesforce, data platforms, or revenue tooling ecosystems
• Experience operating within Agile / Kanban systems — with judgment about when to adapt them
• Background working closely with architecture or platform engineering teams

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $131,000 - 148,000
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $118,000 - $133,200
• Canadian employees (any location): CAD $124,300 - $139,900

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-EMS1

What You'll Do

• Retain current clients.
• Analyze client contracts for insurance purposes and negotiate with underwriters, as needed, communicating findings to other Account Team members, as well as client.
• Oversee preparation of certificates, as needed, and in accordance with policy terms and limitations. Negotiate additional coverages as required and requested by client.
• Manage client service work product ensuring compliance of internal standards and procedures.
• Review all expiring policies with Account Management Team and obtain the updated renewal information from the client, consulting with the Marketing Department, as needed.
• Prepare and present specifications to underwriters, negotiate for breadth of coverage and competitive pricing. Refer unacceptable results to Account Executive promptly.
• Prepare accurate proposals.
• Place coverage, oversee invoicing, and document to client.
• Assist in account reconciliations, as requested or as needed.
• Develop and maintain business relationships which will have a high level of integrity, trust, honesty, and creativity.
• Conduct business with a positive demeanor, demonstrating professionalism in our commitment to service.
• Communicate with the Account Management Team regarding any potential change, problem, or concern by client or underwriters.
• Prepare various displays or other documentation, as requested by the Account Executive or client.
• Adhere to all IMA policies and procedures including active participation in IMA’s commitment to quality management and control.
• Complete projects upon management’s request.
• Work with other Account Team members to ensure client needs are met.
• Proactively assist all Team members in their career development, as well as be available to help all others in their development including effective mentorship.
• Act as a mentor in the development of other client service staff, taking on the responsibility of training, when requested.
• Assist Account Executives and Producers with Policy Onboarding, Review and oversee the Broker of Record Process.
• Additional projects as requested by management.

You Should Have

• Strong written and verbal communication skills.
• Computer literacy and demonstrated ability.
• Math aptitude.
• State of residency Producer’s license
• High school diploma or equivalent
• Minimum 3 years insurance experience
• Working towards industry-approved designation

#LI-JS1

What we’re looking for

At SurveyMonkey, we’re empowering millions of people to unlock value from their data through intuitive, intelligent self‑service experiences. We’re looking for a forward‑thinking leader to execute our self‑service strategy across our Help Center and our customer‑facing chatbot.

In this role, you’ll design and run the information architecture and knowledge systems that power AI‑driven support. Leading a team of technical writers and conversational designers, you’ll ensure customers get the right answer at the right time, through content, automation, or a seamless handoff to support, while driving down transactional contacts and maintaining strong customer satisfaction.

What you’ll be working on

• Strategy & Roadmap Execution: Partner with the Director to execute the self-service roadmap, owning the day-to-day delivery of a cohesive Help Center and chatbot experience. You will balance automation with human support to hit targets for resolution, deflection, and customer satisfaction.
• Information Architecture & AI Readiness: Audit and evolve the Help Center’s IA, taxonomy, and metadata to ensure content is intuitive for users and optimized for AI systems like LLMs, RAG, and search.
• Chatbot & Conversational Design: Oversee continuous chatbot improvements by leading conversational designers to optimize intents, flows, and routing. The goal is to resolve high-volume, low-value contacts while ensuring high-value issues reach the support team.
• Content Lifecycle & Quality: Own the end-to-end process for article creation, updates, and retirement. Ensure all content is accurate, discoverable, on-brand, and aligned with current product capabilities.
• AI Operations & Innovation: Develop workflows that leverage AI tools for drafting, translating, and tagging content and bot responses, maintaining "human-in-the-loop" quality assurance.
• Data Analytics & Insights: Analyze search trends, "no-result" queries, click-paths, and transcripts to identify gaps. Use these insights to prioritize the backlog and execute a roadmap that reduces transactional contacts.
• Cross-Functional Collaboration: Coordinate with Support, Product, Engineering, and Marketing to ensure documentation and chatbot experiences are fully prepared for every feature launch and product change.
• Team Leadership & Development: Lead and coach technical writers and conversational designers. Act as a "player-coach" by getting hands-on with the CMS or chatbot as needed while building repeatable processes and long-term team capabilities.

We’d love to hear from people with

• 5+ years in Knowledge Management, Technical Documentation, or Content Strategy (SaaS preferred), with proven experience owning a Help Center or self-service function.
• Technical & Platform Expertise: Proficiency in KB platforms (Zendesk Guide), CRMs (Salesforce), and conversational AI/chatbots (Ada, Intercom). Experience with HTML/CSS, templating, and analytics tools to track user behavior is a plus.
• IA & Data-Driven Strategy: Strong information architecture skills with a track record of building scalable knowledge structures. You use metrics and experimentation to prioritize workflows, manage risk, and validate decisions.
• Hands-on Leadership: Ability to manage content and chatbot flows directly while building the processes and team needed to transition into an orchestration and coaching-focused role.

The base pay provided for this position ranges from CAD $92,650/ year - $109,000/ year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.

Bonuses may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; RRSP matching; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. 

This opening is for an existing vacancy.

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from our Ottawa office up to 1 day per week.

#LI-Hybrid

What we’re looking for

At SurveyMonkey, we’re empowering millions of people to unlock value from their data through intuitive, intelligent self‑service experiences. We’re looking for a forward‑thinking leader to execute our self‑service strategy across our Help Center and our customer‑facing chatbot.

In this role, you’ll design and run the information architecture and knowledge systems that power AI‑driven support. Leading a team of technical writers and conversational designers, you’ll ensure customers get the right answer at the right time, through content, automation, or a seamless handoff to support, while driving down transactional contacts and maintaining strong customer satisfaction.

What you’ll be working on

• Strategy & Roadmap Execution: Partner with the Director to execute the self-service roadmap, owning the day-to-day delivery of a cohesive Help Center and chatbot experience. You will balance automation with human support to hit targets for resolution, deflection, and customer satisfaction.
• Information Architecture & AI Readiness: Audit and evolve the Help Center’s IA, taxonomy, and metadata to ensure content is intuitive for users and optimized for AI systems like LLMs, RAG, and search.
• Chatbot & Conversational Design: Oversee continuous chatbot improvements by leading conversational designers to optimize intents, flows, and routing. The goal is to resolve high-volume, low-value contacts while ensuring high-value issues reach the support team.
• Content Lifecycle & Quality: Own the end-to-end process for article creation, updates, and retirement. Ensure all content is accurate, discoverable, on-brand, and aligned with current product capabilities.
• AI Operations & Innovation: Develop workflows that leverage AI tools for drafting, translating, and tagging content and bot responses, maintaining "human-in-the-loop" quality assurance.
• Data Analytics & Insights: Analyze search trends, "no-result" queries, click-paths, and transcripts to identify gaps. Use these insights to prioritize the backlog and execute a roadmap that reduces transactional contacts.
• Cross-Functional Collaboration: Coordinate with Support, Product, Engineering, and Marketing to ensure documentation and chatbot experiences are fully prepared for every feature launch and product change.
• Team Leadership & Development: Lead and coach technical writers and conversational designers. Act as a "player-coach" by getting hands-on with the CMS or chatbot as needed while building repeatable processes and long-term team capabilities.

We’d love to hear from people with

• 5+ years in Knowledge Management, Technical Documentation, or Content Strategy (SaaS preferred), with proven experience owning a Help Center or self-service function.
• Technical & Platform Expertise: Proficiency in KB platforms (Zendesk Guide), CRMs (Salesforce), and conversational AI/chatbots (Ada, Intercom). Experience with HTML/CSS, templating, and analytics tools to track user behavior is a plus.
• IA & Data-Driven Strategy: Strong information architecture skills with a track record of building scalable knowledge structures. You use metrics and experimentation to prioritize workflows, manage risk, and validate decisions.
• Hands-on Leadership: Ability to manage content and chatbot flows directly while building the processes and team needed to transition into an orchestration and coaching-focused role.

The base pay provided for this position ranges from $101,150/ year - $119,000/ year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.

Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from our Portland office up to 1 day per week.

#LI-Hybrid

What we’re looking for

At SurveyMonkey, we’re empowering millions of people to unlock value from their data through intuitive, intelligent self‑service experiences. We’re looking for a forward‑thinking leader to execute our self‑service strategy across our Help Center and our customer‑facing chatbot.

In this role, you’ll design and run the information architecture and knowledge systems that power AI‑driven support. Leading a team of technical writers and conversational designers, you’ll ensure customers get the right answer at the right time, through content, automation, or a seamless handoff to support, while driving down transactional contacts and maintaining strong customer satisfaction.

What you’ll be working on

• Strategy & Roadmap Execution: Partner with the Director to execute the self-service roadmap, owning the day-to-day delivery of a cohesive Help Center and chatbot experience. You will balance automation with human support to hit targets for resolution, deflection, and customer satisfaction.
• Information Architecture & AI Readiness: Audit and evolve the Help Center’s IA, taxonomy, and metadata to ensure content is intuitive for users and optimized for AI systems like LLMs, RAG, and search.
• Chatbot & Conversational Design: Oversee continuous chatbot improvements by leading conversational designers to optimize intents, flows, and routing. The goal is to resolve high-volume, low-value contacts while ensuring high-value issues reach the support team.
• Content Lifecycle & Quality: Own the end-to-end process for article creation, updates, and retirement. Ensure all content is accurate, discoverable, on-brand, and aligned with current product capabilities.
• AI Operations & Innovation: Develop workflows that leverage AI tools for drafting, translating, and tagging content and bot responses, maintaining "human-in-the-loop" quality assurance.
• Data Analytics & Insights: Analyze search trends, "no-result" queries, click-paths, and transcripts to identify gaps. Use these insights to prioritize the backlog and execute a roadmap that reduces transactional contacts.
• Cross-Functional Collaboration: Coordinate with Support, Product, Engineering, and Marketing to ensure documentation and chatbot experiences are fully prepared for every feature launch and product change.
• Team Leadership & Development: Lead and coach technical writers and conversational designers. Act as a "player-coach" by getting hands-on with the CMS or chatbot as needed while building repeatable processes and long-term team capabilities.

We’d love to hear from people with

• 5+ years in Knowledge Management, Technical Documentation, or Content Strategy (SaaS preferred), with proven experience owning a Help Center or self-service function.
• Technical & Platform Expertise: Proficiency in KB platforms (Zendesk Guide), CRMs (Salesforce), and conversational AI/chatbots (Ada, Intercom). Experience with HTML/CSS, templating, and analytics tools to track user behavior is a plus.
• IA & Data-Driven Strategy: Strong information architecture skills with a track record of building scalable knowledge structures. You use metrics and experimentation to prioritize workflows, manage risk, and validate decisions.
• Hands-on Leadership: Ability to manage content and chatbot flows directly while building the processes and team needed to transition into an orchestration and coaching-focused role.

The base pay provided for this position ranges from $101,150/ year - $119,000/ year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.

Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution. While this role is remote, it may require in-person participation. You will be encouraged to attend company events throughout the year. These events will take place at a designated SurveyMonkey office or location.

#LI-remote

About the Role:

The Dealer Development Manager will represent Upgrade Inc (Auto Finance Division) and promote our indirect lending programs. They will develop, maintain, and grow business partnerships between Upgrade Inc. and our dealership partners. The Dealer Development Manager is also responsible for staying up-to-date on local market conditions and industry trends. In this role, you will work with internal partners to find solutions that better serve our customers, and build long lasting relationships with key decision makers to drive growth and continuous improvement. 

This position requires residency in the Portland, Oregon market.

What You’ll Do:

Dealer Relationship Management

• Develop and maintain relationships with new and existing dealer partners
• Act as a trusted advisor to dealership owners, GMs, and F&I managers
• Conduct regular in-person dealership visits based on a structured drive schedule
• Deliver consistent follow-up and service to ensure dealer satisfaction and loyalty

Dealer Acquisition & Activation

• Identify, onboard, and activate new dealer partners
• Drive dealer sign-ups and first deals (“activation”)
• Re-engage inactive dealers (e.g., no deals in 90 days) and return them to production
• Execute onboarding training to ensure dealers understand programs and systems

Production & Volume Growth

• Achieve monthly funding and application volume goals
• Increase contracts per active dealer and overall territory production
• Focus on growing volume in Tier 3–5 segments while maintaining quality
• Drive penetration targets (e.g., 3+ and 5+ deals per dealer per month)

Credit & Deal Structuring

• Partner closely with underwriting/credit teams to structure deals effectively
• Educate dealers on program guidelines, stips, and deal packaging
• Improve pull-through by coaching dealers on submitting clean, fundable deals

Portfolio Performance & Quality

• Monitor dealer portfolio performance (delinquency, charge-offs, profitability)
• Manage dealer mix to align with company risk appetite and profitability goals
• Shift focus toward preferred collateral and higher-performing dealers
• Ensure adherence to compliance, credit policies, and documentation standards

Training & Dealer Development

• Conduct ongoing product and process training with dealership staff
• Educate dealers on value-added products 
• Provide market insights and best practices to improve dealer success
• Position the company as a relationship-driven partner vs. transactional lender

Territory & Activity Management

• Maintain a disciplined weekly drive schedule maximizing in-person dealer time
• Track and manage activity through CRM (e.g., Salesforce)
• Analyze territory performance and adjust strategy based on data
• Participate in team calls, sales meetings, and performance reviews

What We Look For:

• 2+ years of experience in indirect auto finance, auto sales, or related field
• Strong understanding of credit tiers, loan structuring, and dealership operations
• Proven ability to build relationships and drive sales growth
• Excellent communication, negotiation, and problem-solving skills
• Self-motivated with strong time management and territory planning skills
• Ability to travel locally (significant field time required)

What We Offer You: 

• Competitive salary and stock option plan
• 100% paid coverage of medical, dental and vision insurance
• Flexible PTO
• Competitive 401(k) and RRSP program
• Opportunities for professional growth and development
• Paid parental leave
• Health & wellness initiatives

Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease.  A Japan-based company, our goal is to make people smile by delivering breakthroughs where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, Massachusetts, and Ontario.

Ideal candidates would like near a major airport. 

Northwest –

• Coverage: WA, OR, ID, MT, WY, CO, UT, AK, part of CA
• Ideal locations to reside: San Francisco, Seattle, Portland, Denver

Job Summary:

The Field Reimbursement Manager is a regionally field based position that provides reimbursement and access support for patients who have been prescribed a rare disease product.  Reporting to the Director, Patient Access Solutions, he/she will work closely with physicians, nurses, pharmacists, and ancillary staff, as well as patients and caregivers of patients to prevent and address barriers to patient access and reimbursement. Also, this candidate will align with Kyowa Kirin’s Commercial and Patient Services Team(s), to ensure that the team is collaborating on behalf of patients, their care teams, and other therapy partners to ensure access to uninterrupted therapy and support throughout the patient treatment journey.

Essential Functions:

• Provide coordination of care to patients and their caregivers accessing a rare disease product by working with Healthcare Providers to ensure access
• In person meetings with patients, healthcare providers, and/or other office staff to discuss and educate on product specific coverage and reimbursement, alternative insurance and coverage options, and relevant information to aid in the continued access of a rare disease product.
• Assist with and provide information and education regarding general reimbursement and process related information and assistance to help HCPs obtain reimbursement for their patients
• Ensure that all patients and providers are well educated and informed throughout the treatment journey to ensure and maintain treatment schedule as prescribed by their provider
• Subject matter expert on relevant reimbursement topics related to rare disease therapy
• Billing, reimbursement, and procurement options expert
• Able to provide support to help troubleshoot billing and coverage hurdles with office staff
• Provide ongoing support and input to Kyowa Kirin’s Patient Services, Marketing, Market Access, Sales, Legal/Compliance, and Medical team partners as needed in order to provide on-going support
• Liaison with Kyowa Kirin’s Commercial team’s internal and external stakeholders 
• Attend meetings and represent Kyowa Kirin at industry conferences as needed
• Attendance at company sponsored and external customer meetings when requested
• Expertise in regionally based plan/policy as well as nationally and government funded plans
• Understanding of company based and external alternative co-pay and financial support programs, 501c3 and other advocacy groups

Job Requirements: 

Education

Bachelor’s Degree or equivalent experience required

Experience

A minimum of 5+ years of experience in a Market Access and/or Patient Services role, with extensive prior knowledge in patient access and reimbursement required

Technical Skills

Proficient in MS Office Suite

Non-Technical Skills

• 3+ years informal leadership experience in biotech/pharmaceutical industry required, product launch experience a plus
• Rare Disease and Specialty products experience preferred
• Highly Patient Focused
• Exceptional enthusiasm with a drive to succeed
• Demonstrated track record of professional growth
• Ability to strategically think and tactically execute on patient and departmental objectives
• Ability to collaborate, educate and lead peers all while working cohesively within a team environment, both office and field based
• Ability to assist with providing information regarding complex reimbursement and processes to patients and their medical professionals
• Remain professional during interactions with all patients, families, and other medical professionals
• Excellent organizational, written, listening, and communication skills a must
• Excellent time management skills, both team and individually
• Ability to influence others without authority
• Understanding of specialty channel patient-level data
• Quick learner and ability to adapt to change  

Physical Demands:

Field based/Normal office environment with prolonged sitting and extensive computer work

Working Conditions:

Requires up to 80% domestic and international travel

KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions

It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law.

When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at 135 Route 202/206, Suite 6, Bedminster, NJ 07921 USA and can be contacted by emailing kkus.talentacquisition.8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. 

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment.  Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com.

Recruitment & Staffing Agencies

Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes.

Annualized base salary ranges from $150,000 – $185,000 plus sales incentive; actual salaries will vary and may be above or below this range commensurate with various factors including but not limited to experience, education, training, and merit. 

This position is eligible for a company car through the Company’s FLEET program.

Kyowa Kirin provides a comprehensive compensation and benefits package which includes:

• Medical, Dental & Vision Insurance, Basic and Voluntary Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Accounts, and Health Savings Account, Business Travel Insurance, Employee Assistance Programs
• Pet Insurance
• Retirement Savings 401k with company match and annual discretionary profit sharing
• Well-Being and Work-Life Programs Including Gympass, Nutrition Counseling, , Volunteer Time Off, Flexible Work Arrangements, Parental Leave, Adoption Assistance, and TouchCare Insurance & Billing Support
• Generous Paid Time Off, Sick Time, & Paid Holidays
• Perks and Discounts with Tickets at Work and LifeMart
• Reward & Recognition Programs
• Career Development and Training 

#LI-PE1

#LI-Field

ABOUT THIS OPPORTUNITY

onX is seeking a Sr. Partnerships Marketing Manager to serve as the dedicated marketing lead embedded within our growing partnerships program — the connective tissue between our internal marketing teams and the marketing organizations of our brand and sponsorship partners. You'll bring genuine marketing expertise from the earliest stages of a partnership, shaping what we build together, how we bring it to market, and how we measure success. You'll be the person in the room when marketing decisions get made — not tacked on at the end, but present and influential from the start.

WHAT YOU'LL DO
^{Essential Job Duties & Functions}

Partnership Strategy & Relationships

• Serve as the primary marketing point of contact for partner organizations, building trusted, senior-level relationships with their marketing and brand teams.
• Work "attached at the hip" with onX's Partnerships Program Manager, bringing the marketing expertise and strategic voice that complements their program management role.
• Represent onX's marketing perspective during deal formation — not just at launch — asking the right questions and ensuring marketing value is built into every partnership from the start.
• Own the feedback loop between partner stakeholders and onX's internal creative, brand, web, and growth teams.

Go-to-Market & Campaign Development

• Lead co-marketing strategy for each partnership — knowing when to apply a brand-level approach and when to go deep into the culture of a specific vertical (Hunt, Offroad, Fish, Backcountry, etc.).
• Identify and prioritize net-new marketing channels through partnerships — retail co-op, event sponsorships, outfitter agreements, non-profit co-promotions — based on onX's growth roadmap.
• Arrive at every partner engagement with a recommendation, a baseline message, and a clear vision for what great looks like.
• Build and maintain onX's partnerships playbook — our philosophy on how we partner, the menu of co-marketing capabilities we offer, and how we think about audience alignment and mutual value.
• Develop tiered partnership frameworks defining what Tier 1, 2, and 3 relationships look like in terms of marketing commitments and deliverables — reducing guesswork and last-minute pivots.

Project Management & Operational Excellence

• Own end-to-end briefing, scoping, and coordination for every partnership marketing initiative — from brief through launch.
• Maintain a forward-looking view of partner moments and campaign windows that feeds proactively into the broader marketing calendar.
• Be the single point of contact for the marketing component of every active partnership — the person who knows what's happening, what's due, and what just changed.
• Build scalable workflows, templates, and playbooks that turn partnership marketing from a series of one-off requests into a repeatable acquisition channel.
• Enforce creative and brand guidelines with partner teams before anything goes to production.

Execution & Cross-Functional Leadership

• Act as a creative multiplier — arrive with the strategic rationale, audience insight, message hierarchy, and a POV on execution already in hand.
• Roll up your sleeves when needed: scrubbing scripts, attending shoots, writing briefs, managing feedback cycles, and staying on partner calls until it's right.
• Route partner audience insights to the right internal teams to create testable opportunities across acquisition, conversion, and retention.
• Partner with product marketing, lifecycle, growth, web, and creative to ensure partner campaigns show up consistently across every touchpoint.
• Embed AI as a repeatable co-pilot in daily workflows — experimenting in real work, refining with sound judgment.

WHAT YOU’LL BRING

• Bachelor's degree in Marketing, Communications, Business, or equivalent experience.
• Eight (8) or more years of experience in partnerships marketing, brand marketing, or integrated marketing, with at least 2–3 years in a role that required direct management of external partner marketing relationships.
• Proven ability to develop and execute co-marketing programs end-to-end, from strategy through measurement — you've built this before and have results to show.
• Strong marketing expertise to hold your own as a strategic voice — not just a project coordinator — in rooms with senior brand and marketing leaders at large partner organizations.
• Exceptional project management skills: you can hold a complex, multi-stakeholder initiative together across internal teams and external partners without things falling through the cracks.
• A multiplier mindset — you reduce friction, bring a POV, and make the teams around you better, rather than adding a layer of telephone between partners and execution teams.
• Comfortable operating in ambiguity and building structure where none exists — building new playbooks, frameworks, tiering systems, and workflows doesn't intimidate you, it excites you.
• A strong curiosity for exploring new technologies, including AI
• A shared passion for and ability to demonstrate onX’s Company Values.
• Permanent US work authorization is a condition of employment with onX.
• Ability to travel monthly for partner meetings and events, as well as quarterly for multiple days to a corporate office or other onX strategic location, such as a Basecamp.

ADDED BONUSES

Though not required, we would be thrilled to consider candidates with any of the following:

• Experience working with outdoor, automotive, or lifestyle consumer brands — and a genuine familiarity with the culture of hunting, fishing, skiing, or overlanding.
• Background in sponsorship marketing, experiential activations, or event-based partnership programs.
• Familiarity with first-party data strategy and audience segmentation, particularly in the context of co-marketing or partner data sharing.
• Experience managing agency relationships and/or directing external creative partners.
• Existing relationships within relevant brand partner ecosystems (automotive, outdoor retail, gear manufacturers, media properties).

THE ONX EXPERIENCE

onX is a distributed company with more than 400 employees across the country. We come together regularly to work in person and stay connected through regional basecamps and a culture that balances individual ownership with deep collaboration.

While we move quickly, we’re not a scrappy start-up. We operate with clear goals, structure, and frameworks that guide how we prioritize and execute. Priorities matter. While they may shift, data shapes how we evolve as our business, products, and the world around us change.

Clear priorities and structure don’t limit ownership - they make it possible. You’ll have the autonomy to define your work and make meaningful decisions within clear strategic boundaries. You’ll partner closely with others to solve complex problems and build solutions that scale across teams and platforms. Along the way, you’ll be supported with feedback, tools, and opportunities to grow your craft as you take on new challenges.

WHERE YOU CAN WORK

onX has created a thriving distributed workforce designed to foster connection, collaboration, and shared experience across several US locations. We have two HQ locations in Bozeman and Missoula, MT and established virtual workforce Basecamps in Austin, TX; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA.

HOW YOU’LL BE COMPENSATED

onX is committed to compensating all employees fairly and equitably for their contributions. Applicants can expect to make between $128,000 to $150,000 upon hire. The pay range will vary based on experience, skills, certifications, and education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and a potential annual bonus of 10% based on company performance.

WHAT WE’RE OFFERING YOU

• Competitive salaries, annual bonuses, equity, and opportunities for growth
• Comprehensive health benefits, including a no-monthly-cost medical plan
• Paid parental leave of 13 weeks for birthing parents and 5 weeks for non-birthing parents
• 401k matching at 100% for the first 3% you save and 50% from 3-5%
• Company-wide outdoor adventures and amazing outdoor industry perks
• Annual “Get Out, Get Active” funds to fuel your active lifestyle
• Flexible time away package that includes PTO, STO, VTO, and paid holidays

PERFORMANCE ESSENTIALS

In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at PC@onxmaps.com. 

Position open until filled. 

#LI-Remote

About the Company

We are a renewable energy and ocean technology company committed to rapidly developing and deploying technologies that will ensure a sustainable future for Earth by unlocking the vast energy potential of its oceans. Our focus is on capturing civilizational levels of ultra-low-cost renewable energy for applications including computing and affordable renewable fuels delivered to shore.

The company is a public benefit corporation headquartered in Portland, Oregon, and backed by leading venture capitalists, philanthropic investors, university endowments, and private investment offices. We operate as an idea meritocracy in which the best ideas change the company’s direction on a regular basis.

About the Job

We are developing a core technology that will operate in the worst conditions the world’s oceans have to offer for years at a time without human maintenance or intervention. As Senior Program Manager, People Operations & Systems, you will build and own the operational infrastructure behind our total rewards programs. This is a senior individual contributor role responsible for designing, strengthening, and scaling the systems, workflows, and controls that support payroll, benefits, leave administration, compliance operations, reporting, and related employee transactions.

This role is for someone who has built and run these systems before and knows what excellent looks like. You are comfortable stepping into a fast-growing environment, identifying what needs to be built or tightened, and putting practical, durable processes in place without creating unnecessary bureaucracy.

You have likely been the operational backbone of a People function before, whether as an HR department of one or as the senior operator behind total rewards, payroll, systems, compliance, and reporting. You know how to build processes that work now and scale as a company grows from a few hundred employees to several thousand.

Payroll is a critical part of this role, but it is only one part. This role sits at the intersection of accuracy, compliance, and scale. As the company grows, the quality of these systems directly impacts employee trust, financial accuracy, and our ability to operate without disruption

Responsibilities

Total Rewards Systems Ownership

• Build and own the systems, workflows, controls, and documentation that support total rewards operations
• Design and improve scalable processes across payroll, benefits, leave, reporting, and related employee transactions
• Identify process gaps and implement practical improvements that strengthen accuracy, efficiency, and scale
• Serve as a senior thought partner on how total rewards operations should evolve as the company grows

Payroll Administration

• Own end-to-end payroll administration and ensure timely, accurate processing
• Partner with Finance on payroll review, reconciliations, reporting, and year-end activities
• Maintain payroll records, deductions, earnings, tax setup, and related controls

Benefits and Leave Administration

• Own benefits administration operations, including enrollments, qualifying life events, deductions, audits, and reconciliations
• Administer leave programs, internal tracking, documentation, payroll coordination, and related operational support
• Oversee company-specific paid leave programs and ensure appropriate controls and documentation are in place

Systems, Compliance, and Reporting

• Serve as primary administrator for HRIS, ATS, and related people systems
• Own workflows, permissions, data integrity, integrations, and system maintenance
• Prepare recurring and ad hoc reporting, reconciliations, and audits for leadership, Finance, and external partners
• Build controls that improve quality, consistency, and risk management across people operations

Required Qualifications

• 7+ years of experience in payroll, total rewards operations, HR operations, people systems, or related roles
• Proven experience building, improving, and running systems and processes across payroll, benefits, leave, and related operations
• Deep experience with HRIS, payroll, and people systems administration, including building workflows, maintaining data integrity, and improving operational scale
• Strong experience in Rippling or a comparable HRIS/payroll platform, with a clear preference for candidates who have built and operated workflows in Rippling
• Experience in a high-growth startup or scaling organization
• Strong knowledge of payroll, benefits, and leave administration
• Strong systems thinking and the ability to quickly learn new tools, understand downstream impacts, and build scalable, well-controlled processes
• Strong attention to detail, judgment, and discretion with sensitive information
• Comfort operating in environments where systems are evolving and not all inputs are fully defined, with the ability to bring structure without over-engineering
• Ability to operate as a senior individual contributor and thought partner in a fast-growing environment

Preferred Qualifications

• Experience with Greenhouse or a comparable applicant tracking system
• Experience improving integrations and workflows across HRIS, ATS, payroll, benefits, and reporting tools
• Experience serving as an HR department of one or as a senior operational owner across payroll, systems, compliance, and reporting
• Experience in a high-growth startup or scaling organization
• Experience supporting multi-state payroll and employment administration
• Familiarity with compliance requirements across payroll, leave, benefits, workers’ compensation, and personnel records
• PHR, SHRM-CP, CPP, or related certification
• Experience implementing or optimizing HRIS, ATS, payroll, or benefits systems

The above qualifications are desired, not required. We encourage you to apply if you are a strong candidate with only some of the desired skills and experience listed.

Compensation & Benefits

If hired for this full-time role, you will receive:

• Cash compensation of $140,000 – $175,000
• Equity in the company. We’re all owners, and if we’re successful, this equity should be far and away the most valuable component of your compensation.
• A benefits package that helps you take care of yourself and your family, including:
  
  
• Flexible paid time off
• Health insurance (the company pays 100% of gold level PPO plan for full-time employees, their partners, and dependents)
• Dental insurance (the company pays 100% for full-time employees and 100% for their partners and dependents)
• Vision insurance (the company pays 100% for full-time employees, their partners, and dependents)
• Disability insurance (the company pays 100% for a policy to provide long-term financial support if you become disabled)
• Ability to contribute to tax-advantaged accounts, including 401(k), health FSA, and dependent care FSA
• Relocation assistance to facilitate your move to Portland (if required).

Location

This is an on-site position. Our offices, lab, and shop are located in Portland, Oregon.

Title: Security Design & Integration Manager, Americas

Location: Preferred: Denver, CO | Alternatives: Chicago, IL or Portland, OR

Travel: Up to 50% across North and South America; occasional global travel as required, including short notice

The Manager, Security Design & Integration, Americas is responsible for security design delivery and systems integration across EdgeConneX data centers in North and South America. This role supports end-to-end execution of physical security design, integration, implementation support, and commissioning readiness for new builds, expansions, and upgrades. The position partners closely with internal project teams and external integrators to ensure consistent deployment of EdgeConneX standards and customer security requirements.

Primary Responsibilities

• Own physical security design delivery for assigned projects from early design through commissioning and turnover.
• Define project security requirements and acceptance criteria aligned to EdgeConneX standards and customer expectations.
• Review and approve security designs and submittals produced by integration partners, including access control, video surveillance, intrusion detection, intercoms, and related field devices.
• Coordinate with Engineering, Construction, Information Technology, and Security Operations on system interfaces, dependencies, and schedule constraints.
• Validate installation and configuration quality through quality checks, site walks, and commissioning reviews.
• Drive closure of design gaps, defects, and punch items, including verification of corrective actions.
• Maintain documentation quality, including design drawings, as-built records, test results, configuration records, and turnover packages.
• Provide estimating and budgeting inputs for physical security systems when requested.
• Improve standards, templates, and repeatable design patterns to reduce rework and improve consistency across the portfolio.

Knowledge, Skills & Abilities

• Strong technical understanding of physical security systems and integration methods.
• Ability to evaluate designs quickly, identify gaps, and make practical decisions under delivery pressure.
• Strong vendor management: sets expectations, enforces baseline requirements, and holds delivery partners accountable.
• Clear communicator who can translate technical requirements into simple, executable direction for integration partners and internal project teams.
• Disciplined execution: tracking, documentation, follow-through, and closure.
• Comfortable operating across multiple sites and stakeholders without losing attention to detail.

Experience/Education

• 5+ years’ experience in physical security design, systems integration, or physical security program delivery.
• Experience supporting critical infrastructure environments, with data centers strongly preferred.
• Experience working with technical drawings and standard construction deliverables such as submittals, requests for information, and as-built documentation.
• Experience with LenelS2, Lenel, or Genetec strongly preferred.
• Certified Protection Professional (CPP), Physical Security Professional (PSP), or equivalent certification preferred, or willingness to pursue.

Company Overview 

Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.   

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.    

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.   

VP, Affordable Housing Operations

The Vice President (VP) of Affordable Housing Operations is responsible for overseeing the entire operations of a housing community portfolio, including LIHTC , HUD, and other relevant affordable regulatory programs. As a VP, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration, and risk management. As an offsite leader, you will supervise all aspects of the property and staff to ensure compliance with Asset’s company policies and procedures, safety and fair housing guidelines, and liability concerns. 

Essential Duties & Responsibilities

Personnel Management

• Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff
• Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
• Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary
• Ensure all counseling statements, written evaluations, and salary requests are provided for review to the Regional & Senior Vice President and delivered to the Human Resource department
• Approve all timesheets and ensure hours indicated are correct, vacation and sick time reported, and signatures available
• Deal effectively and consistently with performance problems; document adequately, communicate with the Regional & Senior Vice President and HR, and terminate appropriately when necessary
• Promote harmony and quality job performance of staff through support and effective leadership
• Ensure staff compliance and consistency with Company policies and procedures

Financial Management

• Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments
• Make proactive recommendations to Clients and communicate needs effectively in order to maximize property performance
• Develop yearly operating budgets/forecasts
• Provide monthly written evaluation of income and expense line items that are significantly over budget
• Provide Capital improvement suggestions for the future of the site
• Monitor all proposals and contracts for large projects at sites and check work in progress
• Monitor & maintain the timely receipt and reconciliation of deposits, rent collections, and charges to ensure submitted on a timely basis
• Monitor expense management and procurement of services
• Ensure property closeout is completed on time and ownership financial reports are accurate

Strategic Leasing Management

• Develop a yearly marketing plan and utilize marketing strategies & systems
• Provide a marketing strategy to generate rentals or for rent increases
• Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures are met, signing/documentation of leases, and reporting systems are accurate and up to date
• Resolve resident complaints, concerns, and requests to ensure resident satisfaction
• Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
• Effectively show, lease, and move in prospective residents
• Monitor and ensure leasing compliance with applicable Affordable Housing program(s)
• Coordinate with the Compliance team to ensure lease files, initial certifications, and recertifications are timely and accurate

Administrative & Maintenance Management

• Prepare for physical inspections in accordance with NSPIRE standards
• Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis
• Assist with the emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability
• Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff
• Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)
• Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)
• Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., “walk” units to ensure make-ready and work orders are completed)

Travel

• This position entails travel, estimated at 5% of work time annually. Travel may be required for property visits, conferences, training sessions, or other business-related activities.

Education & Experience

• Must have a minimum of 2 years’ experience with affordable housing programs, including but not limited to at least one of the following programs: LIHTC, HUD programs (Project-Based Section 8, Section 236, PRAC, 811 PRA), USDA-Rural Development (515), HCD, HOME Funds, and Bonds.
• Affordable Housing Accreditation (e.g., HCCP, HCP-E, COS, BOS, TCS, CPO) or other applicable designations in affordable programs is preferred, but not required
• Bachelor’s degree is preferred; relevant experience in property management operations will be considered in place of formal education.
• Experience working as a Regional Manager in Multifamily Affordable Housing operations required, with a strong understanding of site-level operations, client engagement, and regional leadership.
• Demonstrated success in managing teams, supporting operational performance, and fostering client satisfaction across multiple properties.
• Familiarity with budgeting, forecasting, and reporting processes.
• Industry certifications such as CAM, CAPS, CPM, or others are a plus.

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.

ESSENTIAL JOB RESPONSIBILITIES include but are not limited to:

• Supports and demonstrates IMA’s core values
• Values and understands the importance of diversity, equity, and inclusion among all IMA associates

Client service

• Maintains regular, professional contact to create and foster relationships with client representatives
• Researches and resolves issues and requests in a timely manner, including issues requiring direct interactions
• Answers questions related to benefits program
• Conducts reviews and works to provide guidance on compliance related matters

Client meetings

• Assists in and prepares materials and collateral for meetings and discussions
• Actively participates in discussions
• Records and reports meeting discussion and action items
• Carrier and vendor management
• Oversees new vendor/carrier implementations
• Reviews carrier, vendor, and plan documents and contracts
• Maintains regular contact with carrier and vendor representatives to ensure client advocacy and that issues are being resolved in a timely manner

Communication and education

• Works with clients to develop short and long-term employee communication objectives
• Creates member facing collateral pieces to promote and clarify benefit program features
• Leads in person, virtual, and telephonic sessions to provide information and plan details to participants
• Uses regular interactions to update clients on carrier and vendor partner features and services

Internal partnerships

• Actively participates and contributes to client service team operations
• Effectively communicates client updates to appropriate team members
• Assists with other team duties as needed – i.e., position vacancy, cover personal time off, etc.

REQUIRED EXPERIENCE AND SKILLS include but are not limited to:

• Attains and maintains state life and health license in accordance with IMA standards
• Bachelor’s degree in relevant field or equivalent job experience
• 4 or more years of relevant experience
• Intermediate MS office skills (specifically PowerPoint, Outlook, Word, and Excel)
• Ability to learn and work in agency/client management systems and other related software and technology platforms
• Ability to work independently
• Intermediate interpersonal communication skills – written and oral – with the ability to articulate ideas and information in a clear and concise manner
• Demonstrates critical thinking and problem solving
• Ability to present information in a group setting (in person and virtually)
• Intermediate organizational skills including the ability to manage multiple projects with variable deadlines
• Possesses high degree of diplomacy and tact while maintaining confidentially

#LI-JS1

Chowbus is a SaaS (Software as a Service) company that began as an online platform for food ordering, payment, and delivery. The company has since shifted its focus to providing an all-in-one POS (point-of-sale) system tailored to the evolving needs of the restaurant industry. Headquartered in Chicago, Illinois, Chowbus serves over 2,000 restaurant partners across 20 major U.S. cities. Our mission is to build the most comprehensive ecosystem to empower restaurants.

The Sales Manager is responsible for bringing Chowbus’ POS system to the local and regional restaurants. This role is focused on prospecting, building relationships, leading the sales cycle, and closing partnerships with prospective restaurants while promoting the Chowbus brand. By understanding our restaurants’ unique needs, this role will develop a customized technology solution that helps the restaurants’ business thrive.

What You'll Focus On

• Develop and maintain a deep understanding of the competitive landscape and determine how to best position Chowbus’ restaurant technology in the market.
• Research and qualify prospects that are a good fit for Chowbus’ restaurant technology platform.
• Engage in regular outbound prospecting via cold visits, calling, email, marketing campaigns, and other avenues.
• Conduct demos and develop a solution that best meets the prospects’ needs.
• Successfully accomplish assigned KPIs and goals that include, but are not limited to, daily outreach quotas and newly onboarded partners per month.
• Manage sales activities and results using Chowbus’ CRM tool.
• Partner with regional team to ensure that the expectations set during the sales process are executed during delivery of the product/service.

What You Bring

• Excellent written and verbal communication required
• Proven collaboration and teamwork skills required
• Strong ability to sell and upsell products required
• Ability to adapt to ever-changing environments required
• Ability to learn and quickly become proficient with new technology required
• Proficient using collaborative and internal tools, or can learn them quickly required (Salesforce, Slack, Google Apps)
• Bachelor’s degree in business or relevant field preferred
• 1 year of relevant experience highly preferred
• Are bilingual in Chinese

What We Offer

• A fair compensation package
• Medical, dental, and vision insurance
• 401(k)
• 100% employer-paid Short-Term Disability (STD)
• 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
• 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
• Company holidays
• Birthday off
• Paid Parental Leave
• Flexible Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Fuel reimbursement

The salary for this role is $50,000-$80,000 plus sales commission, depending on experience.

About the Role:  

The Production Support role is the daily facilitator for preparing all products needed for fulfillment.  The production team must work at high levels of production efficiency, safety, and hygiene. The Production Support is expected to follow, maintain, and hold the team accountable to standard work methods and safe work habits to ensure production is as efficient and safe as possible. This role is full-time Monday through Friday, shift availability ranges between 7am - 7pm (10 hours per day)

 In this role you will: 

• Communicate regularly with Production Leads and the team 
• Collaborate to meet production goals daily, weekly, and monthly 
• Open and close workstations using standard procedures 
• Prepare ingredients & maintain a clean and organized workspace as per company standards 
• Adapt to various production tasks as required 
• Use daily checklists for smooth facility operations 
• Manage METRC tags and batch stickers 
• Operate machinery as per the production schedule 
• Approach various parts of the production process such as mix ingredients, weigh, and apply coating solutions 
• Follow packaging protocols such as managing METRC (seed-to-sale system) tags, create batch stickers, and operate packaging machinery 
• Meet packaging KPIs and assist with tasks during production breaks 

You’ll be a great fit if you have the following:  

• You have experience working in a high volume, quick-moving environment such as restaurants, production line, or retail. 
• You can lift 25 to 50 pounds comfortably and are able to stand for long periods of time 
• You value your strong communication skills and ability to work closely with others in a work environment 
• You value doing something well the first time  
• You operate with high standards in mind, no cutting corners 
• You feel strongly that each person in a workplace takes ownership and accountability of their work 
• You think of yourself as a supportive team member and co-worker 
• You demonstrate integrity and respect in all interactions, fostering a positive and supportive work environment 
• You strive for the highest standards in every aspect of your role
• You can adapt to and drive change with enthusiasm

Work Environment: 
This work environment can be loud, with large machinery operating 24 hours a day and multiple departments working side by side. The Employee may be exposed to cleaning chemicals and intense smells from different products. The environment is cool as our facility is kept at 68 degrees or lower to stabilize the chocolate. 

Interview Process:  

At Grön, we go through the same interview steps for all Production candidates to ensure equity in our hiring process. Our process is designed to learn as much about each candidate as possible, as well as give candidates access to our team and hear what it's like to work with us.  

1. Interview with Hiring Manager 

Compensation: 

This position has an hourly rate of $18/hr 

• Medical, dental, & vision insurance 
• 401k Program
• PTO 
• 8 Paid holidays 
• Parental leave
• Product discounts at select partners 

About the Role:  

The Production Support role is the daily facilitator for preparing all products needed for fulfillment.  The production team must work at high levels of production efficiency, safety, and hygiene. The Production Support is expected to follow, maintain, and hold the team accountable to standard work methods and safe work habits to ensure production is as efficient and safe as possible.  This role will be 40 hours a week with a flexible schedule of Monday - Friday from 7am to 7pm (10 hour shift)

 In this role you will: 

• Communicate regularly with Production Leads and the team 
• Collaborate to meet production goals daily, weekly, and monthly 
• Open and close workstations using standard procedures 
• Prepare ingredients & maintain a clean and organized workspace as per company standards 
• Adapt to various production tasks as required 
• Use daily checklists for smooth facility operations 
• Manage METRC tags and batch stickers 
• Operate machinery as per the production schedule 
• Approach various parts of the production process such as mix ingredients, weigh, and apply coating solutions 
• Follow packaging protocols such as managing METRC (seed-to-sale system) tags, create batch stickers, and operate packaging machinery 
• Meet packaging KPIs and assist with tasks during production breaks 

You’ll be a great fit if you have the following:  

• You have experience working in a high volume, quick-moving environment such as restaurants, production line, or retail. 
• You can lift 25 to 50 pounds comfortably and are able to stand for long periods of time 
• You value your strong communication skills and ability to work closely with others in a work environment 
• You value doing something well the first time  
• You operate with high standards in mind, no cutting corners 
• You feel strongly that each person in a workplace takes ownership and accountability of their work 
• You think of yourself as a supportive team member and co-worker 
• You demonstrate integrity and respect in all interactions, fostering a positive and supportive work environment 
• You strive for the highest standards in every aspect of your role
• You can adapt to and drive change with enthusiasm

Work Environment: 
This work environment can be loud, with large machinery operating 24 hours a day and multiple departments working side by side. The Employee may be exposed to cleaning chemicals and intense smells from different products. The environment is cool as our facility is kept at 68 degrees or lower to stabilize the chocolate. 

Interview Process:  

At Grön, we go through the same interview steps for all Production candidates to ensure equity in our hiring process. Our process is designed to learn as much about each candidate as possible, as well as give candidates access to our team and hear what it's like to work with us.  

1. Interview with Hiring Manager 

Benefits & Compensation: 

This is an hourly position of $18/hr 

This is a union represented position, terms and conditions of employment are subject to ongoing collective bargaining and may change

• Medical, dental, & vision insurance  
• 401k Program 
• PTO  
• 8 Paid holidays  
• Parental leave  
• Product discounts at select partners 

ESSENTIAL JOB RESPONSIBILITIES include but are not limited to:

• Supports and demonstrates IMA’s core values
• Values and understands the importance of diversity, equity, and inclusion among all IMA associates
• Responsibility for design and implementation of International Programs and CMPs
• Under minimal guidance, prepares and markets global renewal submissions, including gathering information and markets and/or delivers submissions to underwriters
• Coordinates strategy meetings and participates in client account review meetings, marketing meetings, and/or client proposal presentations
• Responsibility for completing the Global Risk Insurance Manuals on specified accounts
• Provides input in the development and implementation of department policies and procedures, as well as operating and strategic plans within area of specialty
• Manages the Global Account Coordinator and/or the Account Manager to input client data in the WBNet3.0 system or other partner systems for select international reverse flow accounts
• Manages Global Account Manager and/or Account Coordinator regarding the account review information and the bind coverage information in conjunction with workflow standards
• Responds to and finalizes RFP requests
• Researches and understands international industry trends, product development, and government regulations globally
• Assists Director of Global Risk & Benefits in training, mentoring of IMA associates, and department projects and initiatives

REQUIRED EXPERIENCE AND SKILLS include but are not limited to:

• 5 to 10 years of similar or related experience
• Bachelor’s degree preferred or equivalent experience
• Attains and/or maintains professional designation or license: CIC and/or CPCU required
• Preferred: intermediate EPIC Applied Systems experience
• Experience with MS Office products required (specifically Teams, PowerPoint, Outlook, Word and Excel)
• Moderate travel required (25-50%)
• Required: strong written and oral communication skills
• Required: strong analytical and insurance interpretation skills

COMPETENCIES & TRAITS:

• Business Acumen
• Professionalism
• Building relationships
• Problem Solving
• Communicating

#LI-JS1

Overview:

This role is generally responsible for providing clinically relevant information to assist the physician with the diagnosis and treatment of vascular patients. The duties are geared toward performing the primary diagnostic examination to assist the physician decide the optimal procedure that will best help the patient. All activities should be performed consistent with the Radiologic Technician’s education and training, and in accordance with facility policies and procedures and applicable professional standards. 

This role will report to the Lead Radiologic Technician for clinical matters and to the Office Manager for operational matters.

The role is non-exempt.

Responsibilities:

• Prepare exam room and equipment to conduct radiologic examinations in accordance with infectious disease, sterilization, and patient safety protocols, policies, and procedures
• Conduct patient clinical assessment and perform the diagnostic medical examination ordered by the supervising physician in accordance with professional and facility protocols
• Utilize all radiographic equipment to perform x-rays, including surgical and portable equipment
• Identify anatomical orientation on all required images and assures proper file identification on all images
• Apply independent judgement during the examination to ensure that the appropriate anatomical, pathological, and clinical conditions are accurately captured in the examination images
• Identify and document any limitations to the examination
• Review examination images, synthesize examination results, and prepare preliminary findings
• Assist as surgical technician (scrub technician) in procedures as needed
• Perform quality control procedures to ensure that the equipment operates at optimal levels and manage a preventive maintenance program for equipment
• Assist in prioritizing assigned work based on workflow fluctuations
• Provide detailed and accurate procedure information for collection in databases, such as OEIS, maintain an understanding of purpose of data collection, and provide support for data entry as needed

• Perform procedures in compliance with Standards of Care, facility and regulatory requirements, and ARRT Standards of Ethics
• Maintain quality standards as it relates to HIPAA regulations

• Completing ad hoc projects as needed

Requirements:

• Minimum of High School diploma or equivalent required
• Associate’s degree or Bachelor’s degree in radiography, radiation therapy, or nuclear medicine preferred
• ARRT (American Registry of Radiologic Technologist) certified
• 1-4 years of experience in as general radiologic technologist preferred
• Ability to communicate with patients, visitors, and employees within the organization
• Willing to be available for local and/or regional assignments as needed
• Ability to adequately use the department's computerized system and its associated devices

Compensation

$40/hour - $55/hour. Negotiable based on skills and experience. 

#Portland

About Twist Bioscience

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.

At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.

Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.

About Panthalassa

The open ocean is Earth’s largest and most power-dense renewable energy resource. Panthalassa is harnessing that resource to generate the cheapest energy on the planet. Our mission is to provide abundant and affordable clean energy for everyone.

Founded in 2016 and based in the Pacific Northwest, our team comes from diverse backgrounds in aerospace, naval architecture, marine operations, hardware, software, and research.

About the Role

Panthalassa is building core technology designed to operate in the harshest, most unpredictable environments on Earth—the world's oceans. That kind of work demands intense focus, fast iteration, and a team operating at a high level every day.

The Hospitality Associate plays a vital role in enabling that focus through high-touch, reliable service. You'll oversee the workplace hospitality programs that keep our teams fueled, supported, and ready to perform at their best. This includes maintaining shared spaces at a consistently high standard, and managing daily kitchen and food service operations.

This is a hands-on role for someone who takes pride in serving others through excellence, consistency, and proactive follow-through — and who doesn't just execute routines but improves them. You notice what's off, you fix it, and you come back with a better way to prevent it next time. Your work helps create a workplace that feels cared for, organized, and ready for anything.

Workplace Hospitality + Daily Operations

• Perform regular visual sweeps and hospitality resets across shared spaces (kitchen, break room, gym, conference rooms, and common areas)
• Maintain readiness of all conference rooms and collaboration areas: clean, stocked, and continuously usable
• Maintain workplace presentation at a high standard, especially in high-use and visitor-facing areas
• Serve as a trusted onsite resource for day-to-day workplace needs, responding quickly and following through with discretion and good judgment
• Anticipate needs before they become blockers — supplies, cleanliness, functionality, readiness
• Identify recurring issues and propose improvements to routines, layouts, and workflows
• Support meeting setup and resets as needed, including quick turnarounds between sessions
• Provide ad hoc hospitality support as needs arise across the organization

Vendor Coordination

• Coordinate service calls and maintenance for kitchen equipment and hospitality-related needs
• Maintain vendor relationships for food, beverage, and service providers; monitor quality and reliability
• Support expense tracking and reconciliation for hospitality-related purchases as needed

Visitor & Hospitality Experience

• Help create a welcoming, professional experience for employees, guests, and vendors.
• Assist with light administrative tasks such as mail distribution, shipping support, or vendor coordination when needed

Food & Beverage Operations

• Keep the employee kitchen, dining areas, and coffee and beverage stations clean, stocked, and running smoothly throughout the day
• Maintain inventory of snacks, beverages, coffee, and food service supplies; prevent service disruption with proactive ordering
• Coordinate weekly company lunches and company-provided meals, including vendor scheduling, setup, breakdown, and cleanup
• Ensure food handling safety and cleanliness standards are consistently met
• Partner with the Office Manager to evolve the program as the company scales

Who You Are

You're service-driven, observant, and take pride in running a space that helps people do their best work. You notice what's off before anyone else does — and you fix it. You can move quickly without being sloppy, and you balance urgency with quality. You don't just follow routines — you improve them. You value feedback and constructive criticism as a means to raise the bar on everything you touch.

Qualities We're Looking For

Experience

• 2+ years of experience in workplace operations, hospitality, events, facilities support, retail, or other high-touch service environments
• Comfortable operating independently in an onsite role with minimal day-to-day oversight
• Strong organizational habits and familiarity with checklists, inventory tracking, and digital workplace tools (email/chat, ticketing or task systems such as Atlassian)
• Familiarity with food safety best practices; Food Handler card a plus or willingness to obtain
• Ability to lift and carry supplies, move furniture, and be on your feet for extended periods

Qualifications

• Service-oriented with a strong sense of ownership for the quality of the workplace experience
• Proactive and observant — you anticipate needs rather than simply responding to requests
• A practical systems thinker who notices patterns, improves routines, and helps keep operations running smoothly
• Strong prioritization instincts and sound judgment in real time
• Clear communicator who follows through and takes accountability for outcomes
• Calm, capable, and adaptable in a fast-paced, evolving environment
• Detail-oriented and consistent — you care about the final 10% that makes a space feel polished and well run
• Physically present and hands-on; you enjoy being active throughout the day and supporting the team directly

Work Environment

This role is onsite and active. You’ll be regularly moving through spaces, lifting supplies, setting up rooms, and supporting real-time needs across the facility.

Why This Role Matters

Panthalassa’s work is hard, fast, and deeply technical. A well-run workplace is a force multiplier—removing friction, supporting focus, and helping teams operate at a high level. This role is essential to creating an environment where people feel cared for, supported, and able to execute.

Compensation and Benefits

If hired for this full-time role, you will receive:

• Cash compensation of $28-$35/hour
• Equity in the company. We’re all owners and if we’re successful, this equity should be far and away the most valuable component of your compensation.
• A benefits package that helps you take care of yourself and your family, including:
• Flexible paid time off
• Health insurance (the company pays 100% of gold level PPO plan for full time employees, their partners, and dependents)
• Dental insurance (the company pays 100% for full time employees and 100% for their partners and dependents)
• Vision insurance (the company pays 100% for full time employees, their partners, and dependents)
• Disability insurance (the company pays 100% for a policy to provide long term financial support if you become disabled)
• Ability to contribute to tax-advantaged accounts, including 401(k), health FSA, and dependent care FSA

Location

This is an on-site position. Our offices, lab, and shop are located in Portland, Oregon.