Programmatic Account Manager – Philippines

About The Company

Scibids is a global leader in AI-powered digital campaign activation. Scibids empowers global brands to drive specific KPIs and tangible outcomes more effectively while improving operational efficiency and reducing manual lift. Scibids technology does not rely on digital identifiers such as cookies and can be activated across leading Demand-Side Platforms such as The Trade Desk, DV360, and Xandr to mention a few. To learn more, visit https://doubleverify.com/scibids-ai/

Recently, DV closed its acquisition of Scibids, providing an End-to-end, comprehensive measurement and granular optimisation. DoubleVerify is the recognised market innovator with the technology and tools that accurately authenticate the quality of digital media and drive ad performance for the world's largest brands. DV provides media transparency and accountability to deliver the highest level of impression quality for maximum advertising performance. Since 2008, DV has helped hundreds of Fortune 500 companies gain the most from their media spend by delivering best-in-class solutions across the digital ecosystem that help build a better industry. Learn more at doubleverify.com

The Opportunity

The mission of Scibids is to provide media buyers with fully automated buying strategies for display campaigns, delivering the best performance with minimal human effort.

As a Programmatic Account Manager / Programmatic Specialist, your role will be to work with & educate campaign managers and traders on how to use and leverage the Scibids software. Two of the key objectives for the role will be to offer first-class service & increased adoption rate of the product by our customers. This position will combine strong problem-solving and teaching skills, analytical rigor and interpersonal skills. 

This is a remote based role.

Responsibilities

On a day-to-day basis, your responsibilities will specifically include:

• Onboarding – leading with the onboarding of new clients
• Be the main point of contact for any client questions or concerns – own specific client relationships from an Account Management perspective
• Lead training sessions & improve the knowledge and skills of your clients
• Lead impact review sessions, proving the ROI of Scibids & why we are a focal point of their plan
• Strategize with your sales lead to grow and develop existing client business and win net new business
• Problem-solving, working with the wider Scibids team to get answers to potential issues
• First class custom service, we strive to have an approach that is forward thinking and opportunistic, given that we love to build strong working relationships with our clients, and the foundations of this come from the service

Qualifications Preferred qualifications:

• Professional experience in programmatic trading, analytics, or customer success/account manager team in the programmatic space
• Has experience working on at least DV360 or The Trade Desk and good to have experience on  Google Ads, Meta or TikTok
• Fluent in English and Strong written and verbal communication skills with internal/external team members
• Detail-oriented with an ability to prioritize projects/tasks simultaneously and to completion
• Start up environment experience would be an asset
• A can-do attitude to provide energy, drive and enthusiasm
• Ambition to grow your career as the company scales
• Advanced mathematics studies or a maths major will be an asset

The successful candidate’s starting salary will be determined based on a number of non-discriminating factors, including qualifications for the role, level, skills, experience, location, and balancing internal equity relative to peers at DV. This role will also be eligible for bonus/commission (as applicable), equity, and benefits. 

Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but you’re not sure that you check every box, apply anyway!

Who we are

DoubleVerify is the leader in digital performance solutions, improving the impression quality and audience impact of digital advertising. Built on best practices, DoubleVerify solutions create value for media buyers and sellers by bringing transparency and accountability to the market, ensuring ad viewability, brand safety, fraud protection, accurate impression delivery and audience quality across campaigns to drive performance. Since 2008, DoubleVerify has helped hundreds of Fortune 500 companies gain the most value out of their media spend by delivering best in class solutions across the digital ecosystem that help build a better industry.

What you’ll do

DoubleVerify seeks a talented, resourceful and well-connected Senior Business Director to work in the Philippines region, to help expand business across the Philippines largest advertisers directly. This unique individual’s primary responsibility will be to prospect and win new Brands or Advertisers, directly or through their agency partners. To achieve the primary focus and goal of driving revenue growth from new logo wins, the Senior Business Partner will think strategically about our client’s brand goals and challenges, build and convey compelling value propositions and achieve an annual new business target. We are looking for a strong, strategic salesperson who has a deep understanding of the advertising ecosystem and a passion for the latest emerging technologies. Very strong knowledge of digital environments (display, video, mobile), online marketing techniques and technologies (Platforms, DSPs,  AdExchanges etc.), programmatic ecosystem.

Responsibilities

• The Sr, Business Director shall achieve personal quarterly/annual revenue and new business targets, as agreed with the Philippines Group Director
  
  
• Cultivate strong relationships with senior client and agencies stakeholders in order to develop client- specific value propositions, positioning DoubleVerify as a strategic/preferred partner in the region
  
  
• Evangelise DoubleVerify’s value proposition, best practices and perspectives to our customers and our industry peers via events, webinars, and other direct client communications channels.
  
  
• Partner effectively with multiple internal stakeholders (Client Partners, Account Management, Integrated Solution Directions and Marketing) to support sales efforts
  
  
• The Senior Business Director, shall define the growth strategy for their portfolio with clear guidance on key client and agency stakeholders, client/opportunity prioritization
  
  
• Ensure sales pipeline and activity is maintained and provide timely management / Salesforce reporting as required
  
  
• Must demonstrate accountability/ownership through every stage of client business: prospecting, presenting, negotiating, must have a real knack for customer service.
  
  
• The ability to deepen partnerships based on value and a talent for consultative selling
  
  
• Able to handle multiple priorities in a fast-paced environment
  
  
• Ability to analyze and articulate information with product team
  
  
• Attend industry events and follow-up with leads generated in a timely fashion
  
  

Requirements

• You will have a clear and proven track record of winning new business
  
  
• 5-7+ years of experience managing or selling solutions in advertising technology, data or other solutions related to online advertising
  
  
• Demonstrated ability to think strategically to identify a brand’s key business objectives and challenges, and translate and build into compelling value propositions
  
  
• Skilled at building a robust pipeline to fuel business growth
  
  
• Team player mindset with proven experience in working collaboratively with internal teams to drive business growth and sales
  
  
• Extensive contacts across Philippine Advertisers as well as Agencies and a strong knowledge of accounts, planning teams and planning cycles
  
  
• Solid troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-departmentally
  
  
• Skilled at communicating effectively throughout the organization
  
  
• Capable of managing multiple priorities in a fast-paced environment, with collaboration and teamwork at the core of your approach
  
  
• Ability to craft a strong presentation and have excellent communications skills
  
  
• Rigorous attention to detail, drive for excellence, and a positive can-do approach
  
  
• Bachelors or Master’s degree or equivalent experience is a plus
  
  
• Business level English is required (both written and spoken)

The successful candidate’s starting salary will be determined based on a number of non-discriminating factors, including qualifications for the role, level, skills, experience, and balancing internal equity relative to peers at DV.

Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but you’re not sure that you check every box, apply anyway!

About the Role

The Solutions Specialist solves operational and technical workflow challenges by designing, building, and maintaining scalable automations and custom solutions within the Smartly platform and Google Apps Script environment. This person partners with internal teams and clients to translate business requirements into reliable workflows, scripts, integrations, and platform configurations that improve efficiency, accuracy, and scalability. In the first 12 months, this hire will be accountable for reducing manual work, improving implementation quality and stability, and expanding regional delivery capacity through faster, more standardized technical solutioning. They will also help strengthen troubleshooting, QA, documentation, and knowledge sharing across the team.

As a Solutions Specialist at Smartly, you will …

• Partner with internal stakeholders and clients to understand business, workflow, and technical requirements.
• Translate requirements into technical specifications, Smartly configurations, scripts, automations, and scalable process improvements. 
• Build, test, deploy, and maintain Smartly workflows, templates, rules, and custom automations.
• Develop and optimize Google Apps Script solutions for data processing, validation, reporting, and operational efficiency. 
• Research, design, and implement bespoke solutions using APIs, JSON-based data flows, and scripting to solve customer use cases.
• Troubleshoot and resolve issues across scripts, APIs, integrations, and Smartly workflows, including cases with incomplete or ambiguous information.
• Perform QA and monitoring to ensure reliability, performance, stability, and appropriate error handling of custom implementations.
• Document bugs, implementation details, and best practices, and contribute to internal tools, documentation, and scalable team knowledge sharing.

We're definitely looking for you, if you have...

• Proficiency in JavaScript and Google Apps Script. 
• Experience working with APIs, JSON structures, and data workflows.
• Strong analytical, troubleshooting, and debugging skills in automation or API-driven environments.
• Ability to translate business requirements into technical solutions and scalable workflows.
• Strong verbal and written English communication skills.
• Ability to explain technical concepts clearly to non-technical stakeholders. 
• Structured, logical problem-solving approach with strong attention to detail and quality assurance.
• Willingness to work flexible hours to support global or cross-regional collaboration.
• Familiarity with Smartly platform workflows, templates, and rules.
• Experience supporting integrations with Meta, Google Ads, YouTube, DV360, or Campaign Manager 360.
• Familiarity with Git, AWS, or Google Cloud Platform.

About TaxValet

We’re not just a tax company. We’re an emotions company. We believe that the work we do is a reflection of our higher purpose in life. And if the work isn’t fulfilling and enjoyable, what’s the point? At our company, our Core Purpose is to “transform negative emotions into something positive for our clients, partners, and each other”. It just so happens that we do that by eliminating the hassle and stress of sales tax. We are looking for candidates who are enthusiastic and want to work towards our Core Purpose, too.

As a fractional sales tax department, TaxValet handles everything for clients, from nexus analysis to permit registrations, filings, audit support, and more. Unlike traditional sales tax software that overpromises and underdelivers, we provide a comprehensive, custom-tailored solution that grows with our clients' businesses. And unlike traditional professional service firms, we offer an all-inclusive solution for a simple, predictable monthly rate with no billable hours. 

We're a fast-growing, fully remote, financially stable, and profitable business with an AWESOME team of around 100 teammates. We're building a world-class fractional sales tax department, and new team members will be part of the reason why.

As a certified B-Corporation, TaxValet is committed to using business as a force for good. This means we consider the impact of our decisions on our team, clients, community, and environment. We're also a "give 1%" organization, dedicating 1% of profit, employee time, and service time to nonprofits.

We are a core-value-driven business. That means we hire, promote, and reward based on alignment with our core values:

• Feel It: We value connecting with the real emotions and experiences of others. We also value respectfully sharing our own real emotions and experiences with others.
• Shape It: We proactively contribute our ideas and talents by speaking up, challenging the status quo, and taking calculated risks to shape our future.
• Own It: We take full responsibility for our actions, decisions, and outcomes. We use both successes and failures as opportunities for growth, openly sharing lessons learned.
• Crush It: We relentlessly pursue exponential impact in our business and life.
• Question It: Be curious. Ask questions. Seek clarity in the pursuit of continuous improvement and excellence. Create a culture of fearless inquiry.

If you're enthusiastic about transforming negative emotions into something positive and want to  join the #2 Best Remote Workplace in America, we'd love to hear from you!

Title: Remote Sales Tax Accountant (Full-Time)

Location: 100% Remote work with core working hours of 11 AM - 4 PM EST. 

About The Role

TaxValet is looking for a Sales Tax Accountant to help our clients eliminate the hassle and risk of sales tax. As a team member of a growing start-up, you’ll work to ensure that each of your clients’ needs are taken care of each month. You will use your keen eye for attention to detail to solve time-critical problems for clients, submit sales tax filings, and contribute to improving the team’s workflows and processes. 

You are a self-starter, willing to learn on the job, and take ownership and pride over your work. The ideal candidate is comfortable with learning and using new technology and has some bookkeeping or accounting experience, and is comfortable working remotely. This requires having high-speed and reliable home internet.

Your Qualifications

We’re looking for someone who is ready to learn and grow professionally, and wants a career (not just a job). We can train you on a lot of things, but here are our non-negotiables:

Professional

• Atleast 2 Years of Accounting Experience: You know the ropes when it comes to accounting. Your expertise helps keep things running smoothly.
• Multi-Client Master: Juggling multiple clients? You’ve got it covered. You can manage different priorities like a pro while keeping everything organized and on track.
• Excel/Google Sheets Guru: Whether it’s complex formulas, pivot tables, or data analysis, you’re a spreadsheet genius who can turn numbers into insights faster than a spreadsheet can load!
• Bonus Points for US Sales Tax Knowledge and / or having your CPA: If you've got US sales tax experience up your sleeve, great! If not, no worries – we’ll help you get there.

 Interpersonal 

• You’re detail-oriented and have a sharp eye for detail. You catch the little things that others miss and always deliver top-notch work.
• You’re great at analyzing data and uncovering insights that others might overlook.
• You have excellent time management. Deadlines don’t scare you! You’re a time management pro, always prioritizing outcomes and ensuring everything gets done efficiently and effectively.
• You’re a multi-tasking pro! You can easily prioritize and balance competing demands, ensuring everything stays on track.
• You’re always a team player at heart, and you never hesitate to share your learnings with your team or apply learnings gained from your collaboration with others. 

You know how to follow rules and processes, but you’re also creative and think beyond the standard approach when necessary.

• You’re always eager to learn new skills and technologies excite you! You’re always looking to expand your knowledge and grow professionally.
• You’re an effective and comfortable communicator. Whether it’s writing, video chats, or phone calls, you communicate with ease and clarity in English. You’re comfortable getting your point across in any setting and love collaborating with others.
• You are effective in bringing order and clarity to complex and chaotic situations.
• You are not afraid to challenge the status quo and speak up when something doesn’t seem right. You’re confident in voicing concerns and advocating for what’s best for the team, clients, and TaxValet as a whole.

Please note that the final step before being hired is for you to arrange reference calls with your former managers and others. 

Your Primary Responsibilities

• Prepare and submit sales tax filings. You will work with the clients to ensure their sales tax data is accurate and in a format compatible with the tax software, prepare estimated liabilities, and submit sales tax filings on a monthly basis.
• Monitor clients' tax collection variances. On a periodic (typically monthly) basis, you will monitor the variance between tax collected and the calculated liability due, determine any issues and work to resolve said issues with clients when possible. 
• Provide assistance to resolve time-critical issues. Many clients come to us with notices from state sales tax authorities regarding assessments, collections, and past due returns. You will work closely with clients to resolve these issues and get their filings current. This often involves working with sales tax authorities to help our clients.
• Assist with special client projects. You will assist with submitting late or amended sales tax returns, managing audits, and updating clients' company information with the states.
• Internal documentation, workflows, and processes. You will be a key player in updating internal documentation for new and/or more efficient filing and account management processes, workflows, and tools used.
• Be the primary point of contact for your clients. Once clients leave the onboarding process, you will be their primary point of contact for all services. You will be responsible for ensuring consistent and adequate communication between the team and the clients regarding any issues, sales tax filings, projects, or requests.
• Learn New Skills. You will continue to learn and advance your understanding of sales tax and related technical skills on an ongoing basis to advance your career and increase the value you bring to the team. 

Specific Measures of Success

No surprises here! After a year on the job, you’ll be measured by these specific outcomes:

• Average timeframe for special project completion. On average, complete special projects within 60 days of client sign-off/approval to proceed.
• Average timeframe for past due return project completion. On average, complete all known backfilings within 90 days of client onboarding completion.
• Client tax variance percentage. Have 80% of clients with less than 3% tax collection variance (the difference between the tax collected and the amount due to the state).
• Submitting returns on time. Have 99.9% of monthly filings submitted by state due dates.
• Completion of online education and training. You will complete 3 hours per quarter of Sales Tax Institute Webinars or other educational training.

Compensation and Benefits

We believe working side-by-side with an awesome team is the greatest benefit there is, but there are other reasons why we love working at TaxValet including:

• Annual compensation - $59,500
• 43 days off per year. This includes 22 holidays per year, plus 21 days of PTO per year. Yes, seriously. 
• 3 additional days off per year to volunteer with a non-profit organization of your choice.
• Company pays 100% of health, short-term disability, and long-term disability insurance, and 99% of dental and vision insurance.
• 401(k) Plan with generous company matching. We match 100% of up to a 3% contribution, and an additional 50% match on a 4-5% contribution. 
• 100% Remote work with core working hours of 11 AM - 4 PM EST. 
• The ability to participate in the company profit sharing program the year after your hire date (pending passing a financial literacy quiz.) 

Some intangible benefits include:

• Don't just take our word for it—see what our employees have to say:
• We’re proud to have made the top 10 list for Best Remote Workplaces in America by Best Companies Group in 2023, 2025 & 2026
• TaxValet has made the Inc 5000 list in 2023, 2024, and 2025
• For the past 5 years, we've proudly maintained an impressive eNPS score of over 90!
• Our team has consistently awarded us a 4.9-star rating on Glassdoor!
• Come join us and find out why!
• We encourage ongoing training, and learning and development, through munch and learns, coaching, the chance to work on diverse projects, our continuous education reimbursement program, and more!
• We believe in and support growth opportunities. We take pride in promoting from within, and we encourage cross-department moves to explore new areas of the business and broaden your skill set.
• We are proud to have a diverse team of employees where everyone’s voice matters. And we mean that! We have regular processes in place for everyone to share their feedback, thoughts and ideas. 

About the Role/Team

We are seeking a highly experienced Luxury footwear Authentication Expert with strong analytical, investigative, and communication skills to elevate our authentication processes and training programs. If you're passionate about fashion and footwear, and thrive in a fast-paced environment, this could be the perfect role for you.

Your deep expertise in both physical and digital authentication will play a pivotal role in building and maintaining our internal knowledge systems, guiding our authentication team, and collaborating across departments to improve accuracy and consistency.

Reports to: Manager, footwear
Location: Remote - United States, Philippines, India, Hong Kong, Japan
Location Type: Remote

What you'll do

• Create, maintain, and improve knowledge and documentation on luxury footwear authentication.
• Develop training materials and train the global Authentication team for the brand support expansion.
• Deliver high-impact projects by taking full ownership, meeting deadlines, and ensuring quality at every step.
• Research and track industry knowledge, new releases, and trends in the resale and luxury footwear market, identify key attributes, and translate the knowledge or data to authenticators and the ML team to improve the accuracy and automation.
• Work with the Knowledge Analysts for cataloging, researching, tagging, and creating procedures for Entrupy’s proprietary datasets
• Monitor and analyze the accuracy of the results and knowledge adherence to identify the knowledge gap and improve the training materials.

What you bring

• 4+ years of experience creating knowledge materials to train the authentication team.
• Advanced subject matter expertise in luxury footwear, with a proven track record of authentication accuracy.
• Experience with both in-person and digital authentication is a significant plus.
• Understanding knowledge creation best practices (capture, authoring, and organization of information across multiple channels)
• Experience with scientific approaches to the classification of knowledge and systems
• Proven knowledge of taxonomy and data classification systems; comfort working with complex datasets and structured information.
• Proven skills and understanding of data organization and structuring
• Strong authoring and editorial skills: able to understand complex information and communicate said information (both written and spoken) to individuals with diverse professional backgrounds
• Self-starter, detail-oriented, and creative problem solver able to work with global teams and multiple deadlines
• Professional composure and interpersonal skills, while having a strong voice on the subject of Knowledge Management
• Passion for fashion, sustainability, and upholding standards of authenticity.

We have had an incredible run so far and laying the foundation for a culture that is fast-paced, entrepreneurial, and rooted in passion, kindness, and positivity. We live by these values – we hire by them, promote them, and celebrate them every day. 
Culturally, we operate with intelligence, respect, and curiosity, relentlessly pursuing ideas to improve our offering and execute our mission and a desire to solve impactful challenges.

If you want to be a member of our team that is building the infrastructural foundations for data aggregation and insights at Entrupy, we’d love to connect!

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking an SEC Reporting & Technical Accounting Manager to join our team!

About the Role:

We’re looking for an experienced, detail-oriented SEC Reporting & Technical Accounting Manager to lead external financial reporting and support complex technical accounting matters across the business. This role partners closely with internal accounting teams, external auditors, legal counsel, Investor Relations, and executive management to ensure timely, accurate, and compliant reporting.

This is a hands-on individual contributor role ideal for someone who enjoys technical accounting, cross-functional coordination, and building efficient, scalable reporting processes in a fast-paced public company environment.

What You’ll Do:

SEC Reporting & External Financial Reporting

• Own all aspects of external financial reporting, including the preparation and filing of SEC reports such as Form 10-Q, Form 10-K, earnings releases, proxy filings, and ad hoc registration statements
• Coordinate the review of SEC filings with external auditors, legal counsel, internal accounting teams, and executive management
• Manage the preparation and documentation of the financial statements, including the Balance Sheet, Income Statement, Statement of Cash Flows, EPS calculations, and Share-Based Compensation disclosures

Technical Accounting

• Author technical accounting policies and maintain a database of all company accounting policies
• Research significant and complex transactions and prepare technical accounting memoranda supporting the Company’s position
• Monitor and implement new accounting standards, working cross-functionally to ensure compliance and effective integration across departments

Accounting Operations & Analysis

• Prepare monthly, quarterly, and annual fluctuation analyses and management reports
  Lead the preparation of journal entries for key accounting transactions
• Take ownership of ad hoc financial analysis, reporting, and projects aimed at improving operational efficiency and reporting accuracy

Equity, Investor Relations & Audit Support

• Oversee the equity accounting and equity administration process while maintaining the company’s equity database
• Collaborate with Investor Relations to prepare quarterly earnings releases and scripts for earnings calls
• Provide support for external and internal audits, ensuring alignment with company policies and regulatory requirements

The Right Fit:

• Bachelor’s degree in accounting, finance, economics, or a related field
• Minimum of 7+ years of progressive accounting experience, preferably with a focus on SEC reporting, technical accounting, and external audits
• Strong understanding of U.S. GAAP and experience preparing or reviewing complex financial statements
• Strong analytical mindset with a focus on detail and accuracy
• Ability to prioritize, solve complex issues, and drive continuous improvements in reporting processes
• Strong leadership, communication, and project management skills to effectively collaborate across departments
• Proficiency in Microsoft Office, particularly Excel, and experience with financial systems such as NetSuite and Equity Edge Online
• Demonstrated ability to work in a fast-paced environment with evolving priorities and deadlines

Nice to Have:

• Certified Public Accountant (CPA) strongly preferred
• Experience with ASC 718, ASC 842, and ASC 606 is highly preferred
• Experience with system migrations and software implementations preferred, but not required

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

Job Overview

As an L2 Support Analyst, your primary goal will be to deliver a first-class support experience to all Anaplan customers. You will be responsible for resolving complex and often critical support issues, acting as a key player in the customer's success and journey with Anaplan. You should be a problem-solver with a strong sense of empathy, emotional intelligence, and a proven ability to thrive in a fast-paced environment.

Key Responsibilities

• Case Ownership and Resolution: Take ownership and full accountability of L2 cases, prioritizing based on urgency and customer impact. Investigate, troubleshoot, and resolve complex issues to completion, ensuring clear and empathetic communication with the customer throughout the process.
• In-depth Technical Investigation: Research and investigate multifaceted issues related to the Anaplan platform and its integration technologies. This includes analyzing applications and server logs, replicating customer issues in a test environment, and working with engineering on bug resolution.
• Customer Collaboration: Communicate with customers through case portal, and when necessary, conduct live troubleshooting sessions with customers via calls and screen sharing to efficiently gather information and resolve issues in real-time.
• Knowledge Management: Create and maintain internal knowledge base articles and documentation to assist both customers and internal teams.
• Mentorship and Training: Assist L1 Support analysts with training and mentoring to enhance their product knowledge and troubleshooting skills.
• Cross-functional Collaboration: Collaborate effectively with L3 Support, Engineering, and Product Management on complex issues that require deeper investigation or architectural guidance.

Qualifications and Skills

Must-Haves

• 2+ years of proven experience in a Technical Support or Product Support role, investigating and resolving complex issues for a B2B SaaS company.
• Fluent in Japanese and English is critical
• Demonstrated ability to manage and prioritize multiple high-priority issues in a fast-paced, high-pressure environment.
• Experience supporting high-value, enterprise-level customers where the software is business-critical.
• A self-motivated, proactive individual with a passion for learning and helping customers achieve their desired outcomes.

Desirable Skills

• Anaplan Model Builder Certification (Level 1, 2, or 3).
• Systems such as Service Now, Salesforce, Grafana & Jira

About the role (What you'll be doing)

This isn’t your ordinary customer support role. You won't just be executing processes or answering tickets; you'll be at the forefront of resolving patient issues and delivering high-quality care.

As a Customer Support Specialist, you’ll be an essential part of our mission to provide outstanding support to our patients -- either e-mail, chat, and inbound or outbound calls.

Your core responsibilities:

• Patient-Centric Problem Solving: You'll take ownership of patient issues, ensuring they are resolved swiftly and effectively. Your focus is on delivering the highest standard of care and support, making a real difference in the lives of our patients.
• Collaborative Partnerships: Work closely with our doctors, pharmacies, and delivery partners to coordinate and deliver the best possible outcomes for our patients, ensuring seamless communication and collaboration across teams.
• Exceeding Service Targets: Consistently meet and exceed key performance metrics, including Customer Satisfaction (CSAT), tickets solved, Average Handling Time (AHT), and other service-related goals.
• Process Improvement & Innovation: Identify opportunities to enhance our services through optimized processes and automation. You’ll not only spot inefficiencies but also take the initiative to design and implement solutions that improve our support operations.
• Trend Identification & Escalation: Monitor and escalate recurring issues or patterns in patient tickets to your colleagues and team leaders. Your attention to detail will be crucial in preventing future problems and enhancing our service quality.

About you (Who you are):

• You have 2+ years of experience in Telehealth or healthcare support, customer service, tech support or other problem solving roles (e.g. virtual assistance, travel and hospitality, financial services, e-commerce support, real estate, logistics)
• You love solving problems and driving outcomes for patients and customers
• You have strong attention to detail
• You have strong English written and verbal communication skills, and the ability to use a range of tones of voice to interact with customers
• You have strong computer skills, or experience with customer service software (prior experience with Mac and Google Suite is a must)
• You are fantastic at anticipating next steps and taking proactive action
• You have an interest in healthcare and wellness, or experience in the healthcare space or allied services

Why you should join Euc

• Our teams are incredibly passionate - Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday and work amongst people who care deeply about our patients. You’ll be given autonomy to tackle interesting problems and receive regular feedback from a supportive team
• We’ll have your back when you need us the most - You’ll be able to lean on a range of leave offerings to support you when needed from Day 1, this includes: sick, maternal/paternal, compassionate, and vacation leave. Personal health days leave and budget to encourage you to take care of your well-being. A reliable health insurance provider accredited by major hospitals, clinics, and diagnostic centers nationwide, plus coverage of up to two dependents. Standard employer share for statutory benefits (SSS, PhilHealth, and HDMF), and 13th month pay. Also, transportation allowance to support your expenses when reporting to our Makati office.
• We will invest in your career - You’ll get access to an annual professional development budget and additional leave credits, mentors and buddies to ensure that you have the support you need to level up. You can expect regular performance and pay reviews as your career grows.
• We are all owners - You’ll be given equity to ensure that you are able to benefit in the upside of your contribution in helping Euc grow. Your ideas will be valued regardless of your role, you will have ownership over the projects you work on which will feel both terrifying but extremely fulfilling.
• We move at incredible speed - You’ll work with team mates who build in the open by sharing their work freely, this helps us learn and iterate quickly so we can deliver high. quality outcomes faster than our competitors. You’ll spend a lot of time outside of your comfort zone learning and iterating frequently, we wouldn’t have it any other way.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About the role (What you'll be doing)

This isn’t your ordinary customer support role. You won't just be executing processes or answering tickets; you'll be at the forefront of resolving patient issues and delivering high-quality care.

As a Customer Support Specialist, you’ll be an essential part of our mission to provide outstanding support to our patients -- either e-mail, chat, and inbound or outbound calls.

Your core responsibilities:

• Patient-Centric Problem Solving: You'll take ownership of patient issues, ensuring they are resolved swiftly and effectively. Your focus is on delivering the highest standard of care and support, making a real difference in the lives of our patients.
• Collaborative Partnerships: Work closely with our doctors, pharmacies, and delivery partners to coordinate and deliver the best possible outcomes for our patients, ensuring seamless communication and collaboration across teams.
• Exceeding Service Targets: Consistently meet and exceed key performance metrics, including Customer Satisfaction (CSAT), tickets solved, Average Handling Time (AHT), and other service-related goals.
• Process Improvement & Innovation: Identify opportunities to enhance our services through optimized processes and automation. You’ll not only spot inefficiencies but also take the initiative to design and implement solutions that improve our support operations.
• Trend Identification & Escalation: Monitor and escalate recurring issues or patterns in patient tickets to your colleagues and team leaders. Your attention to detail will be crucial in preventing future problems and enhancing our service quality.

About you (Who you are):

• You have at least 4 years of experience in Telehealth or healthcare support, customer service, tech support or other problem solving roles (e.g. virtual assistance, travel and hospitality, financial services, e-commerce support, real estate, logistics) as a patient/customer facing positions including phone, email and chat
• You love solving problems and driving outcomes for patients and customers
• You have strong attention to detail
• You have strong English written and verbal communication skills, and the ability to use a range of tones of voice to interact with customers
• You have strong computer skills, or experience with customer service software 
• You are fantastic at anticipating next steps and taking proactive action
• You have an interest in healthcare and wellness, or experience in the healthcare space or allied services

Why you should join Euc

• Our teams are incredibly passionate - Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday and work amongst people who care deeply about our patients. You’ll be given autonomy to tackle interesting problems and receive regular feedback from a supportive team
• We’ll have your back when you need us the most - You’ll be able to lean on a range of leave offerings to support you when needed from Day 1, this includes: sick, maternal/paternal, compassionate, and vacation leave. Personal health days leave and budget to encourage you to take care of your well-being. A reliable health insurance provider accredited by major hospitals, clinics, and diagnostic centers nationwide, plus coverage of up to two dependents. Standard employer share for statutory benefits (SSS, PhilHealth, and HDMF), and 13th month pay. Also, transportation allowance to support your expenses when reporting to our Makati office.
• We will invest in your career - You’ll get access to an annual professional development budget and additional leave credits, mentors and buddies to ensure that you have the support you need to level up. You can expect regular performance and pay reviews as your career grows.
• We are all owners - You’ll be given equity to ensure that you are able to benefit in the upside of your contribution in helping Euc grow. Your ideas will be valued regardless of your role, you will have ownership over the projects you work on which will feel both terrifying but extremely fulfilling.
• We move at incredible speed - You’ll work with team mates who build in the open by sharing their work freely, this helps us learn and iterate quickly so we can deliver high. quality outcomes faster than our competitors. You’ll spend a lot of time outside of your comfort zone learning and iterating frequently, we wouldn’t have it any other way.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

Note: This job post is for candidate pooling purposes only. While we are not actively hiring for this role at the moment, we welcome applications from qualified candidates who are interested in future opportunities. If there's a fit, we’ll reach out when a position becomes available.

About TaxValet

We’re not just a tax company. We’re an emotions company. We believe that the work we do is a reflection of our higher purpose in life. And if the work isn’t fulfilling and enjoyable, what’s the point? At our company, our Core Purpose is to “transform negative emotions into something positive for our clients, partners, and each other”. It just so happens that we do that by eliminating the hassle and stress of sales tax. We are looking for candidates who are enthusiastic and want to work towards our Core Purpose, too.

As a fractional sales tax department, TaxValet handles everything for clients, from nexus analysis to permit registrations, filings, audit support, and more. Unlike traditional sales tax software that overpromises and underdelivers, we provide a comprehensive, custom-tailored solution that grows with our clients' businesses. And unlike traditional professional service firms, we offer an all-inclusive solution for a simple, predictable monthly rate with no billable hours. 

We're a fast-growing, fully remote, financially stable, and profitable business with an AWESOME team of around 100 teammates. We're building a world-class fractional sales tax department, and new team members will be part of the reason why.

As a certified B-Corporation, TaxValet is committed to using business as a force for good. This means we consider the impact of our decisions on our team, clients, community, and environment. We're also a "give 1%" organization, dedicating 1% of profit, employee time, and service time to nonprofits.

We are a core-value-driven business. That means we hire, promote, and reward based on alignment with our core values:

• Feel It: We value connecting with the real emotions and experiences of others. We also value respectfully sharing our own real emotions and experiences with others.
• Shape It: We proactively contribute our ideas and talents by speaking up, challenging the status quo, and taking calculated risks to shape our future.
• Own It: We take full responsibility for our actions, decisions, and outcomes. We use both successes and failures as opportunities for growth, openly sharing lessons learned.
• Crush It: We relentlessly pursue exponential impact in our business and life.
• Question It: Be curious. Ask questions. Seek clarity in the pursuit of continuous improvement and excellence. Create a culture of fearless inquiry.

If you're enthusiastic about transforming negative emotions into something positive and want to  join the #2 Best Remote Workplace in America, we'd love to hear from you!

Title: Permit Specialist - 100% Remote work 

Location: 100% Work from home in the following areas in the Philippines: Luzon region, Cebu City, Davao City, Iloilo City

Shift: Flexible late shift - Core working hours from 8:30 PM - 1:30 AM PHT (remaining hours can be completed before or after that) 

About The Role

TaxValet is looking for a permit specialist to help our clients eliminate the hassle and risk of sales tax. You’ll be using your project management and attention to detail skills to assist clients with getting set-up within state tax systems quickly. The result being that TaxValet’s filing team is able to pay each clients’ taxes accurately and on time. This will be a highly collaborative role and will involve working with clients, internal teammates, state agencies, and more. 

The permit specialist will primarily be responsible for opening new sales tax accounts, closing existing sales tax accounts, preparing and sending Power of Attorney forms, and troubleshooting permit issues as they pop up. This role will be communicating with US State government agencies and US clients so really high proficiency and comfort with written and verbal English is a must! 

In time, you’ll be considered an expert on state sales tax permits and someone that many will turn to when looking for advice. 

Don’t worry—we’ll provide lots of training and help along the way. Your attitude and potential is much more important than your current knowledge and experience. We don’t expect anyone to come in with previous US sales tax experience. 

Your Qualifications

We’re looking for someone who is ready to learn and grow professionally, and wants a career (not just a job). We can train you on a lot of things, but here are our non-negotiables:

Professional

• Excellent English proficiency.
• Experience with project management, contract application, legal research preferred but not required.
• Bachelor’s degree in Business courses. 
• Comfortable initiating phone calls, pressing for necessary information and following-up persistently to achieve needed result.
• Capable of troubleshooting issues and finding solutions as they arise
• Comfortable in using different softwares to track projects and client information
• Ability to manage multiple projects, and keeps track of project deadlines efficiently
• Accounting or finance background would be helpful as well, but again, not required.
• Positive references from past supervisors.

Interpersonal 

• You have high attention-to-detail and a perfectionist at heart. 
• Self-starter and shows initiative to get work done even without constant supervision.
• Excellent at time management. You don’t waste time on frivolous activities. 
• Eager to learn new skills and technologies.

Please note that the final step before being hired is for you to arrange reference calls with your former managers and others. 

Your Primary Responsibilities  

• Permit Process. The permit specialist is responsible for managing the new permit process and existing permit verification process. This includes reviewing client information submitted to TaxValet, applying for the sales tax permits and creating access to the Permit account to verify any information needed so the account can then be turned over to the Sales Tax Accountant for filing purposes.The permit specialist communicates between the client and the stateto ensure accurate permit information.
• Prepare and Submit Power of Attorney Forms. The permit specialist sends, and submits the Power of Attorney forms for clients to give TaxValet the ability to communicate with Permits on behalf of the client.
• Permit Closures. The permit specialist will work with the New Client Onboarding Specialist, Client Tax Specialist  and Sales Tax Accountant in respect to closing out sales tax permits for new clients who are determined to no longer need a particularly permit upon completing the initial nexus review.
• Support Clients.  The permit specialist communicates and provides ongoing support to new and existing clients during the permit process.
• Support Sales Tax Accountants. The permit specialist communicates all helpful permit or account verification information to the assigned Sales Tax Accountant in order for them to effectively take on the client's ongoing filing process and any special projects.

Specific Measures of Success

No surprises here! After a year on the job, you’ll be measured by these specific outcomes:

• Permit Process/Verification Time. The goal is to complete the permit/verification process within 39 days for 90% of clients.  
• Permit Application Turnaround Time. The permit specialist will have all sales tax permits applications submitted within less than 48 hours of notification from the Onboarding Team.
• Permit Capacity. The permit specialist should be able to handle at least 80 permits/verifications per month along with other duties.  
• Education Hours. The permit specialist will complete 3 hours per quarter in work related education or training.  
• Quarterly Rocks (Goals). All rocks have at least an 80% completion rate for the year. 

Compensation and Benefits

We believe working side-by-side with an awesome team is the greatest benefit there is, but there are other reasons why we love working at TaxValet including:

• Monthly flat salary of 66,496 php 
• 43 days off per year. This includes 22 holidays per year, plus 21 days of PTO per year. Yes, seriously. 
• 3 additional days off per year to volunteer and serve your community 
• 100% Remote work with flexible working hours
• The ability to participate in the company profit sharing program the year after your hire date (pending passing a financial literacy quiz.) 

Some intangible benefits include:

• Don't just take our word for it—see what our employees have to say:
• We’re proud to have made the top 10 list for Best Remote Workplaces in America by Best Companies Group in 2023, 2025 & 2026
• TaxValet has made the Inc 5000 list in 2023, 2024, and 2025
• For the past 5 years, we've proudly maintained an impressive eNPS score of over 90!
• Our team has consistently awarded us a 4.9-star rating on Glassdoor!
• Come join us and find out why!

• We encourage ongoing training, and learning and development, through munch and learns, coaching, the chance to work on diverse projects, our continuous education reimbursement program, and more!
• We believe in and support growth opportunities. We take pride in promoting from within, and we encourage cross-department moves to explore new areas of the business and broaden your skill set.
• We are proud to have a diverse team of employees where everyone’s voice matters. And we mean that! We have regular processes in place for everyone to share their feedback, thoughts and ideas. 

Role: Bilingual Mandarin Sales Planner

Location: Philippines (Hybrid)

Reporting to: Hub Operations Lead

The opportunity
We’re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we’re all united in the vision to lead the programmatic industry and make it better.

As a Bilingual Mandarin Sales Planner, you’ll play a critical role within the Center of Success (CoS), working cross‑functionally with Sales, Trading, Data & Analytics (DnA), Product, L&D and Marketing across the JAPAC footprint. You’ll support client acquisition, help drive growth, and ensure prospects and clients receive thoughtful, accurate and strategic planning support, acting as a key bridge between Mandarin‑speaking stakeholders and the wider regional team.

What you’ll be doing

Your main responsibilities will include:

1. Sales Planning & Delivery

Craft and deliver accurate, thorough, and compelling proposals within RFP deadlines, ensuring local nuance and business context are reflected appropriately.Manage multiple priorities and deadlines while maintaining high-quality output.Strategize with Sales Leads and in‑market teams during pre‑sale periods to grow existing business and win new opportunities, with particular emphasis on briefs.

1. Strategic Support & Insight Generation

• Collaborate with regional Sales teams to understand client objectives and campaign goals, ensuring clear translation and interpretation where Mandarin is required.
• Conduct market research and audience analysis to inform media strategy and planning, leveraging understanding of both Mandarin and broader SEA consumer behavior.
• Partner with Data & Analytics teams to develop data‑driven insights and pre‑campaign recommendations for RFPs, helping localize narratives for Mandarin‑speaking clients where needed.
• Stay current on industry trends, competitor activity and new product offerings to provide strategic value.

1. Proposal development & quality assurance

• Develop customised media proposals aligned with client requirements and strategic recommendations, ensuring clarity and accuracy in both Mandarin and English where applicable.
• Support the creation of visually engaging pitch decks and presentations for client meetings, including content localization or adaptation for Mandarin‑speaking stakeholders.
• Ensure all proposals and materials are accurate, well organised and aligned with MiQ brand guidelines.
• Maintain a high level of attention to detail and timeline discipline to meet local team and client expectations across multiple markets.

1. Collaboration & communication

• Partner with Sales and Trading teams to customise MiQ’s product suite to client needs.
• Work cross‑functionally with internal stakeholders across regions, building strong relationships and navigating cultural and market differences to find solutions.
• Communicate clearly and effectively with internal teams and stakeholders, adapting your style and language (Mandarin/English) to drive positive outcomes.
• Build strong knowledge of MiQ products and capabilities to confidently support internal and external conversations across all supported markets.

1. Innovation & continuous improvement

• Bring curiosity and creativity to find new ways of working and process improvements.
• Be open to testing new approaches that improve efficiency, accuracy and impact, particularly in how we support multiple markets from a centralized hub.

YOUR QUALIFICATIONS

• Business‑level Mandarin and English proficiency (spoken and written), with the ability to understand complex commercial and technical concepts and communicate them clearly to diverse audiences.
• Experience working with Mandarin stakeholders or markets (clients, agencies, or internal teams) is a strong plus.
• Genuine interest in digital media, advertising and/or programmatic, with a desire to learn sales planning from the ground up.
• High level of organisation and attention to detail; eager to build good habits around managing multiple briefs, deadlines and stakeholders.
• Clear, confident communication skills and a willingness to build relationships with teammates across markets and functions.
• A proactive, learning-oriented mindset – you ask questions, seek feedback and take ownership of your tasks.
• Strong alignment with MiQ’s core values and culture and a desire to contribute to a collaborative, high-performing team.
• A can-do attitude that brings energy, drive and enthusiasm to your work.
• A dream to grow your career as the company scales, taking advantage of learning and mobility opportunities at MiQ.

We’ve highlighted some key skills, experience and requirements for this role. But please don’t worry if you don’t meet every single one. Our talent team strives to find the best people. They might see something in your background that’s a fit for this role, or another opportunity at MiQ. 

What’s in it for you
MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we’re always moving towards becoming an even better place to work. 

Values:

Our values are so much more than statements. They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small.

• We do what we love - Passion 
• We figure it out - Determination 
• We anticipate the unexpected - Agility 
• We always unite - Unite
• We dare to be unconventional - Courage  

Benefits:

Every region and office has specific perks and benefits, but every person joining MiQ can expect:

• A hybrid work environment;
• New hire orientation with job specific onboarding and training;
• Internal and global mobility opportunities;
• Competitive healthcare benefits;
• Bonus and performance incentives;
• Generous annual PTO, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives;
• Employee resource groups designed to connect people across all MiQ regions, drive action and support our communities.

Apply today

Equal Opportunity Employer 

E-Verify Employer

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125m in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Demand Generation Specialist to join our team!

About the Role:

We are looking for a creative and data-driven Demand Generation Specialist to help fuel growth by designing and executing "campaign attacks" that drive awareness, engagement, and pipeline.

In this role, you will be the primary engine of execution. You will collaborate across teams to build and optimize integrated, multi-channel programs—spanning email, paid media, webinars, content syndication, and more—to ensure we reach the right audiences and deliver measurable business impact. You will work closely with the Senior Director to workshop target lists and develop the specific methods we use to "attack" each campaign.

What You'll Do:

• Lead Campaign "Attacks": Collaborate in designing and executing integrated, multi-channel demand generation campaigns across digital, email, paid, and event channels.
• Workshop Target Lists: Take a data-driven approach to building and refining target account lists, using insights and intent data to ensure every campaign is focused and effective.
• Execute ABM Strategies: Play a key part in developing and refining our Account-Based Marketing (ABM) programs, identifying high-value accounts and influencing buying committees to accelerate revenue.
• Drive Cross-Functional Alignment: Partner with Sales Ops, Marketing Ops, and Sales Leaders to align campaign strategies with business goals and pipeline objectives.
• AI-Powered Growth: Use AI as a force-multiplier to accelerate research, insights, and content iteration while preserving brand voice and accuracy.
• Storytelling & Brand Alignment: Collaborate with content, product marketing, and creative teams to ensure consistent storytelling and brand alignment across all touchpoints.
• Analyze & Optimize: Continuously test, learn, and optimize programs for scalability, connecting marketing activity directly to pipeline and revenue outcomes.

The Right Fit:

• Experience: 2–4 years of experience in demand generation, growth marketing, or a related field.
• Proven Execution: A track record of executing data-driven, cross-channel campaigns that drive measurable results.
• The Tech Stack: Analytical mindset with experience using Salesforce, HubSpot, or similar platforms to measure success.
• The "Plus" Skills: Experience (or a hunger to learn) Clay, Outreach, ZoomInfo, or utilizing intent data is a major plus.
• Communication Skills: Excellent written and verbal communication skills; you can craft compelling messaging and articulate strategy clearly across teams.
• Project Management: Strong collaboration and project management skills with a proactive, detail-oriented approach.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a GTM Engineer Associate to join our team!

About the Role:

We are looking for a GTM Engineer Associate to bridge the gap between our high-level marketing strategy and technical execution. Your primary mission is to fuel growth by designing and executing the technical infrastructure for campaigns that drive awareness and pipeline.

You won’t just follow a process; you will build and optimize integrated, multi-channel programs that leverage automation and AI to reach the right audiences at the perfect time. You are the "technical architect" who takes a creative campaign idea and engineers the delivery system that makes it perform at 10x scale.

What You'll Do:

• Automated List Architecture & Segment Strategy: Take a data-driven approach to building and refining target account lists by engineering automated workflows that ingest intent data and CRM insights.
• The Impact: You ensure our sales team never wastes a minute on the wrong lead, maximizing their efficiency and our overall pipeline velocity. Your focus here will deeply impact the effectiveness of our ABM campaigns.
• AI Orchestration for Personalized Creative: Use AI as a force-multiplier for demand generation—programmatically accelerating research, account insights, and content iteration at scale.
• The Impact: You enable us to send "1-to-1" personalized messages to thousands of prospects simultaneously, preserving brand voice while achieving human-level relevance.
• Cross-Functional Technical Alignment: Partner with Sales Ops, Marketing Ops, and Sales Leaders to ensure campaign strategies are technically aligned with business goals and pipeline objectives.
• The Impact: You act as the glue between departments, ensuring that marketing’s creative efforts translate directly into "sales-ready" opportunities.
• Campaign Workflow Optimization: Continuously test and learn from automated outreach programs, raising the bar for scalability and measurable impact.
• The Impact: You turn our demand generation into a "scientific laboratory," where every success is instantly codified into a repeatable, scalable process.
• ABM Technical Support: Develop and optimize the backend of ABM programs to ensure buying committees are identified and engaged through personalized, insight-driven outreach.
• The Impact: You help us penetrate the world’s largest accounts by ensuring our brand shows up exactly where the decision-makers are looking.

The Right Fit:

• Professional Experience: 2–4 years of experience in GTM Engineering, growth marketing, technical demand gen, or a related technical field.
• The Technical Stack: Proven experience (or a strong desire to master) Clay, Outreach, ZoomInfo, and various intent data providers.
• Analytical & Creative Mindset: Ability to understand custom data points based on campaign initiatives and translate them into compelling "hooks" for prospects.
• Systems Curiosity: A proactive, detail-oriented approach to experimentation, always looking for new ways to optimize based on quantitative inputs.
• Strategic Communication: Ability to craft compelling technical messaging and articulate complex automation strategies clearly across different teams.

Why this role is the "Force Multiplier"

This role is specifically designed for a builder who views a spreadsheet as a database and a campaign as a sequence of logic. While you will collaborate with creative teams to ensure brand alignment, your primary value is in the plumbing and the engine that makes those creative ideas perform at scale. You don't just send emails; you engineer the future of how we go to market.

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM

Role: Account Coordinator 

What you’ll do
We’re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we’re all united in the vision to lead the programmatic industry and make it better.

As an Account Coordinator your main responsibilities will include:

Client Service

• Deliver consistent, reliable and friendly service for all MiQ clients.
• Ensure SLAs are met and campaign operations are seamless.
• Resolve or escalate client issues quickly and without fallout.
• Maintain regular communication with all accounts and support on meetings, business reviews & reporting where appropriate.
• Develop knowledge of industry trends and the impact of these on MiQ and our clients.

Campaign Management:

• Pre-campaign:
• QA of pre campaign documents.
• Project manage build of creative assets & other campaign setup requirements.
• Manage creative tag trafficking.
• Campaign activation:
• Request and deliver screengrabs.
• Ensure client reporting is setup.
• Monitor pacing and performance of campaigns.
• Requests for campaign upweights where appropriate.
• End of campaign:
• Manage and deliver post campaign reporting and insights.
• Manage re-booking of BAU activity.

Administrative Support:

• CRM (Salesforce) - IO management & understanding of Sales pipeline.
• Reconciliation of bookings where appropriate.
• Support with investigation and resolution of invoice queries.

Communication:

• Frequent internal and external communication: email and video call.
• Tracking & upwards communication of campaign issues/opportunities.
• Ad-hoc communication with third party providers.

Technical Support:

• Implementation and troubleshooting of tracking pixels.
• Knowledge of Tag Management Systems (GTM, Tealium).
• Troubleshooting campaign issues with the support of the Account Services Manager (with a goal to become independent).

Product & Industry knowledge:

• Understanding of MiQ’s product suite including requirements for activation & USPs vs competitors.
• Research into industry trends and the impact of these on MiQ, our clients as well as the wider digital landscape.

Insight delivery  

• Proactively connect multiple data points to deliver insight driven recommendations for clients during and post campaign.
• Recognise patterns and points of differentiation to deliver robust and actionable insights.

What you’ll bring  

• 1-2 years in an advertising/media agency (or similar) 
• Working in a team environment
• Client facing experience in programmatic advertising preferred (Client Services/ Sales Support/ Ad-Ops background)
• A can-do attitude, with a dream to grow alongside us.
  
  

We’ve highlighted some key skills, experience and requirements for this role. But please don’t worry if you don’t meet every single one. Our talent team strives to find the best people. They might see something in your background that’s a fit for this role, or another opportunity at MiQ. 

If you have a passion for the role, please still apply.

What’s in it for you 
MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we’re always moving towards becoming an even better place to work. 

Values:

Our values are so much more than statements. They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small.

• We do what we love - Passion 
• We figure it out - Determination 
• We anticipate the unexpected - Agility 
• We hold each other accountable - Unity
• We dare to be unconventional - Courage  

Benefits: 

Every region and office has specific perks and benefits, but every person joining MiQ can expect:

• A hybrid work environment 
• New hire orientation with job specific onboarding and training  
• Internal and global mobility opportunities 
• Competitive healthcare benefits  
• Bonus and performance incentives 
• Generous annual PTO, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives 
• Employee resource groups designed to connect people across all MiQ regions, drive action, and support our communities

Apply today

Equal Opportunity Employer 

E-Verify Employer

Role: Bilingual Japanese Sales Planner

Location: Philippines (Hybrid)

Reporting to: Hub Operations Lead

The opportunity
We’re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we’re all united in the vision to lead the programmatic industry and make it better.

As a Bilingual Japanese Sales Planner, you’ll play a critical role within the Center of Success (CoS), working cross‑functionally with Sales, Trading, Data & Analytics (DnA), Product, L&D and Marketing across the JAPAC footprint, with a primary focus on Japan. You’ll support client acquisition, help drive growth, and ensure prospects and clients receive thoughtful, accurate and strategic planning support, acting as a key bridge between Japanese‑speaking stakeholders and the wider regional team.

What you’ll be doing

Your main responsibilities will include:

1. Sales Planning & Delivery

Craft and deliver accurate, thorough, and compelling proposals within RFP deadlines for Japan and SEA markets, ensuring local nuance and business context are reflected appropriately.Manage multiple priorities and deadlines while maintaining high-quality output.Strategize with Sales Leads and in‑market teams during pre‑sale periods to grow existing business and win new opportunities, with particular emphasis on Japan‑related briefs.

1. Strategic Support & Insight Generation

• Collaborate with regional Sales teams across SEA and Japan to understand client objectives and campaign goals, ensuring clear translation and interpretation where Japanese is required.
• Conduct market research and audience analysis to inform media strategy and planning, leveraging understanding of both Japanese and broader SEA consumer behavior.
• Partner with Data & Analytics teams to develop data‑driven insights and pre‑campaign recommendations for RFPs, helping localize narratives for Japanese‑speaking clients where needed.
• Stay current on industry trends, competitor activity and new product offerings to provide strategic value.

1. Proposal development & quality assurance

• Develop customised media proposals aligned with client requirements and strategic recommendations, ensuring clarity and accuracy in both Japanese and English where applicable.
• Support the creation of visually engaging pitch decks and presentations for client meetings, including content localization or adaptation for Japanese‑speaking stakeholders.
• Ensure all proposals and materials are accurate, well organised and aligned with MiQ brand guidelines.
• Maintain a high level of attention to detail and timeline discipline to meet local team and client expectations across multiple markets.

1. Collaboration & communication

• Partner with Sales and Trading teams to customise MiQ’s product suite to client needs.
• Work cross‑functionally with internal stakeholders across regions, building strong relationships and navigating cultural and market differences to find solutions.
• Communicate clearly and effectively with internal teams and stakeholders, adapting your style and language (Japanese/English) to drive positive outcomes.
• Build strong knowledge of MiQ products and capabilities to confidently support internal and external conversations across all supported markets.

1. Innovation & continuous improvement

• Bring curiosity and creativity to find new ways of working and process improvements.
• Be open to testing new approaches that improve efficiency, accuracy and impact, particularly in how we support multiple markets from a centralized hub.

YOUR QUALIFICATIONS

• Business‑level Japanese and English proficiency (spoken and written), with the ability to understand complex commercial and technical concepts and communicate them clearly to diverse audiences.
• Experience working with Japanese stakeholders or markets (clients, agencies, or internal teams) is a strong plus.
• Genuine interest in digital media, advertising and/or programmatic, with a desire to learn sales planning from the ground up.
• High level of organisation and attention to detail; eager to build good habits around managing multiple briefs, deadlines and stakeholders.
• Clear, confident communication skills and a willingness to build relationships with teammates across markets and functions.
• A proactive, learning-oriented mindset – you ask questions, seek feedback and take ownership of your tasks.
• Strong alignment with MiQ’s core values and culture and a desire to contribute to a collaborative, high-performing team.
• A can-do attitude that brings energy, drive and enthusiasm to your work.
• A dream to grow your career as the company scales, taking advantage of learning and mobility opportunities at MiQ.

We’ve highlighted some key skills, experience and requirements for this role. But please don’t worry if you don’t meet every single one. Our talent team strives to find the best people. They might see something in your background that’s a fit for this role, or another opportunity at MiQ. 

What’s in it for you 
MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we’re always moving towards becoming an even better place to work. 

Values:

Our values are so much more than statements. They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small.

• We do what we love - Passion 
• We figure it out - Determination 
• We anticipate the unexpected - Agility 
• We always unite - Unite
• We dare to be unconventional - Courage  

Benefits:

Every region and office has specific perks and benefits, but every person joining MiQ can expect:

• A hybrid work environment;
• New hire orientation with job specific onboarding and training;
• Internal and global mobility opportunities;
• Competitive healthcare benefits;
• Bonus and performance incentives;
• Generous annual PTO, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives;
• Employee resource groups designed to connect people across all MiQ regions, drive action and support our communities.

Apply today

Equal Opportunity Employer 

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