About The Role

Building the world’s largest digital healthcare company means lots of exciting challenges. We will be:

• Scaling & improving our existing Weight offering
• Launching new exciting product lines and treatments
• Creating a world class mobile experience

The Strategy & Operations Manager will work on the most pressing projects in the business, acting as a ‘swiss army knife’ and reporting to the Head of Strategic Initiatives. You will work closely with leaders in our business such as our VP of Operations and Chief Commercial Officerm and complete strategic analysis, collaborate with clinical, operations, product and growth to execute on key initiatives, and be a thought partner to the leaders you work with.

No day will be the same; and your career path is yours to forge - for example, you could transition to leading a product line or function over time. If you’re hungry to make an impact, and excited to one day be a leader in a world-class business - this role is for you.

What You'll Do

You will lead two or more projects at a time. Examples include:

Driving ‘special projects’ in an existing product line

• Scoping and delivering cross-functional initiatives (e.g., improving efficiency in a patient service team; a new retention initiative)
• Identifying and negotiating with a new brand partner (e.g., gym partnership)
• Leading commercial analysis and design of new offers within a product line (e.g., discounts, bundling, tiering)
• Work closely with our technology teams to define new features to resolve problems or deliver more value to our patients

Drive stakeholders forward

• Contribute to the strategic planning process each Cycle to determine where the business can deliver the most patient & commercial value
• Project manage major projects, ensuring stakeholders understand key requirements, deliver on time, and to a high bar

Acting as a leader’s strategic partner

• Supporting a leader set-up a new reporting or operating model for key initiatives
• Working with analytics to deliver performance insights and make recommendations on changes

About You

Experience & Background

• 3-4+ years in high-velocity, high-ownership environments - preferably including 2+ years in consulting/banking and 1-2 years in an strategy or operations role at a start-up
• Exceptional problem solver with structured thinking - can break down ambiguous challenges, generate hypotheses, and test them systematically
• Hands-on - not afraid of ‘rolling up the sleeves’ and getting the nitty gritty done to move projects forward
• Strong communication and execution focus - able to present complex ideas clearly and drive projects forward with incomplete information
• Product sensibility - understanding of how to design things people want, whether through formal product experience or adjacent roles
• High agency and comfortable with ambiguity - takes ownership, finds solutions, and thrives when priorities shift and new challenges emerge

Bonus Points

• Healthcare or regulated industry experience
• Experience building propositions or products that drive behaviour change
• Previous startup or scale-up experience

Why This Role Is Exciting

• Build from zero. You’ll shape a new brand and product from the ground up—and see your work in the hands of thousands of patients.
• Join the founding team. Play a pivotal role in something with real-world impact, at the intersection of health, tech, and behaviour change.
• Accelerate your growth. This is a chance to learn quickly, stretch your skills, and take on real ownership in a supportive, fast-moving environment.
• Drive real outcomes - see your strategic work translate into better patient experiences and business results

So, Why Join Eucalyptus?

• Make real impact, fast - We build in the open together, which helps us learn and iterate more quickly so we can deliver high quality outcomes faster than anyone else. Helping impact patients lives for the better from the moment you join Euc.
• You’ll be supported to accelerate your career - Regular feedback alongside our bi-annual performance reviews, a professional development budget & leave help ensure you have the support you need to level up. We’re committed to helping every Eucalypt reach their full potential.
• You’ll work with others who are incredibly passionate about what they do - Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday, be given autonomy to tackle interesting problems, and work amongst people who care deeply about our patients.
• We also offer a range of benefits including
  • Your own stake in the business with our employee options program
  • A monthly wellness allowance, for you to spend on whatever wellness means to you
  • A yearly personal development budget and 3 extra days of leave to continuously up-skill yourself
  • 25 days holiday + bank holidays with an enhanced parental leave policy
  • A fun office with regular socials including after school sport, clubs, cycle kick offs and seasonal parties
  • Your own MacBook and more!
• Want to hear more about what it’s like to work at Eucalyptus? Hear from our team here or check us out on Instagram @euc.alypt.us

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About the role (What you’ll be doing)

Eucalyptus believes that providing multidisciplinary clinical support to patients throughout their treatment is critical to achieving our mission. We want to provide patients access to the right clinician at the right time to support their journey.

The Medical Support Associate will play a vital role working alongside doctors, nurses and pharmacists to triage, assess and support patients through their treatment. This position is ideal for individuals who are passionate about healthcare, possess strong communication skills, and are dedicated to providing outstanding customer service.

Your responsibilities may include:

Provide medical support to patients with a range of conditions, primarily via email:

• Triage, assess, and support patients: Evaluate the severity of patients' medical side effects and enquiries, providing appropriate assistance and information and escalating where appropriate.
• Ensure timely and accurate responses: Respond to patients promptly, delivering accurate medical information and advice while adhering to safety and quality standards.
• Maintain patient safety: Take necessary precautions to ensure patient safety, especially when addressing medical concerns and side effects.
• Initiate communication based on tracker information: Monitor patient progress through tracking data and reach out to patients as needed to provide support to increase treatment adherence

Share patient insights with the clinical services team and wider business:

• Share patient feedback: Feel empowered to share any feedback or insights from patients regarding their experiences with the service and any suggestions for improvement.

About you (Who you are)

• A Doctor of Medicine, Registered Pharmacist or Registered Nurse with 2+ years post-registration experience in the healthcare industry
• Excellent writing skills, with the ability to communicate clearly, concisely, and in a patient-friendly manner via email
• Comfortable working in a fast-paced environment, collaborating effectively with team members, and adept at handling frequent interruptions and adapting to changes in workload and schedule
• Task-oriented mindset with meticulous attention to detail, ensuring adherence to processes with precision
• You are willing to work a late mid-shift schedule between 2 PM -1 AM or 6 PM - 3 AM Manila time, with no fixed weekend off

Bonus points for:

• Triaging in a clinic or emergency setting
• Previous work experience in tele-health
• Passion for weight loss, skincare, sexual health or fertility

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the Philippines?

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan while collaborating with top-tier teams in the Philippines and South Africa.
• Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
• Work where wellbeing matters - Enjoy wellness budgets, social clubs, hybrid work arrangement, and initiatives that help you stay balanced and connected.
• Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
• Support at every stage - Benefit from comprehensive health coverage (including up to 2 dependents), vacation, sick, and parental leaves, 13th-month pay, statutory benefits, and transport allowance.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About the role (What you'll be doing)

This isn’t your ordinary customer support role. You won't just be executing processes or answering tickets; you'll be at the forefront of resolving patient issues and delivering high-quality care.

As a Customer Support Specialist, you’ll be an essential part of our mission to provide outstanding support to our patients -- either e-mail, chat, and inbound or outbound calls.

Your core responsibilities:

• Patient-Centric Problem Solving: You'll take ownership of patient issues, ensuring they are resolved swiftly and effectively. Your focus is on delivering the highest standard of care and support, making a real difference in the lives of our patients.
• Collaborative Partnerships: Work closely with our doctors, pharmacies, and delivery partners to coordinate and deliver the best possible outcomes for our patients, ensuring seamless communication and collaboration across teams.
• Exceeding Service Targets: Consistently meet and exceed key performance metrics, including Customer Satisfaction (CSAT), tickets solved, Average Handling Time (AHT), and other service-related goals.
• Process Improvement & Innovation: Identify opportunities to enhance our services through optimized processes and automation. You’ll not only spot inefficiencies but also take the initiative to design and implement solutions that improve our support operations.
• Trend Identification & Escalation: Monitor and escalate recurring issues or patterns in patient tickets to your colleagues and team leaders. Your attention to detail will be crucial in preventing future problems and enhancing our service quality.

About you (Who you are):

• You have at least 4 years of experience in Telehealth or healthcare support, customer service, tech support or other problem solving roles (e.g. virtual assistance, travel and hospitality, financial services, e-commerce support, real estate, logistics) as a patient/customer facing positions including phone, email and chat
• You love solving problems and driving outcomes for patients and customers
• You have strong attention to detail
• You have strong English written and verbal communication skills, and the ability to use a range of tones of voice to interact with customers
• You have strong computer skills, or experience with customer service software 
• You are fantastic at anticipating next steps and taking proactive action
• You have an interest in healthcare and wellness, or experience in the healthcare space or allied services

Why you should join Euc

• Our teams are incredibly passionate - Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday and work amongst people who care deeply about our patients. You’ll be given autonomy to tackle interesting problems and receive regular feedback from a supportive team
• We’ll have your back when you need us the most - You’ll be able to lean on a range of leave offerings to support you when needed from Day 1, this includes: sick, maternal/paternal, compassionate, and vacation leave. Personal health days leave and budget to encourage you to take care of your well-being. A reliable health insurance provider accredited by major hospitals, clinics, and diagnostic centers nationwide, plus coverage of up to two dependents. Standard employer share for statutory benefits (SSS, PhilHealth, and HDMF), and 13th month pay. Also, transportation allowance to support your expenses when reporting to our Makati office.
• We will invest in your career - You’ll get access to an annual professional development budget and additional leave credits, mentors and buddies to ensure that you have the support you need to level up. You can expect regular performance and pay reviews as your career grows.
• We are all owners - You’ll be given equity to ensure that you are able to benefit in the upside of your contribution in helping Euc grow. Your ideas will be valued regardless of your role, you will have ownership over the projects you work on which will feel both terrifying but extremely fulfilling.
• We move at incredible speed - You’ll work with team mates who build in the open by sharing their work freely, this helps us learn and iterate quickly so we can deliver high. quality outcomes faster than our competitors. You’ll spend a lot of time outside of your comfort zone learning and iterating frequently, we wouldn’t have it any other way.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About the role (What you'll be doing)

As a Training Specialist ****at Eucalyptus, you will design and develop training modules that drive employee growth and operational excellence. You'll take data-driven insights to build comprehensive training frameworks that support career progression across all levels, from individual contributors to leadership. Your work will directly impact how our teams develop, learn, and advance within Eucalyptus.

This role will be reporting to the Quality, Training & Knowledge Manager.

Key Responsibilities:

• Translate data into learning solutions: Analyze performance data, skill gaps, and organizational needs to develop targeted training modules that drive measurable impact
• Design career progression frameworks: Build comprehensive career development pathways that clearly define the skills, knowledge, and milestones needed for advancement
• Lead leadership and career development: Develop holistic leadership training programs that go beyond management training to include career advancement frameworks and competency-based progression
• Build the business case for learning: Articulate the business impact of training initiatives, demonstrating clear alignment with organizational priorities and ROI
• Partner cross-functionally: Work with operations leaders and stakeholders to understand their needs, defend training recommendations, and ensure initiatives drive the outcomes that matter most

About You (Who you are)

• Significant experience designing and delivering training programs in a structured operational environment, with strong facilitation skills and the ability to tailor content in real time based on what lands with different audiences
• Strong data analysis skills with the ability to identify performance gaps and translate them into learning solutions
• Experience developing training modules and contributing to curriculum design
• Demonstrated ability to influence stakeholders and defend decisions to senior operational leaders
• Business acumen — You understand the "why" behind organizational decisions and can connect training initiatives to business outcomes (retention, growth, efficiency, customer impact, etc.)
• Strategic thinking – You can evaluate whether proposed training aligns with current business priorities and what the real impact will be
• Excellent communication skills – You can explain complex training concepts clearly to diverse audiences

Nice to haves:

• Experience designing leadership development or career progression programs
• Background in learning strategy
• Experience building training dashboards or reporting systems that track effectiveness
• Strong interest in (or experience with) training technology and enablement — e.g., learning platforms, tooling, automation, and integrating technology into training programs to improve adoption and outcomes
• Familiarity with healthcare or patient-facing operations

Location

Manila, Philippines (On-site 2-3 days per week)

Working Hours

Generally 11:00am – 9:00pm PHT to support AU & UK collaboration

About Eucalyptus

We’re on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We’re here to build better long-term care.

Euc is the company behind Juniper, one of the world’s largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Compound, focused on longevity and preventive health, complements this ecosystem and extends our mission to make good health last a lifetime.

Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times.

Our Growth Story:

• 130% YoY revenue growth and a 90% reduction in cash burn, with $100M+ raised from investors including BOND, NewView, Blackbird and Airtree.
• Scaled to over 100,000 monthly active patients across our weight-management program.
• Grew the UK patient base from 4,000 to ~40,000 and received selective NICE endorsement to provide services to the NHS.
• Tailored our offering to over 5,000 patients in Germany and Japan

About the role 

We’re looking for a scroll-stopping, social-first Social Videographer and Video Editor to join Juniper’s Organic Growth team.

You’ll ideate, shoot, edit and craft the next generation of social-native content for Juniper, transforming expert interviews, UGC, community moments and shoots into tight, compelling TikTok and Instagram content.

You’ll also play a critical role in defining Juniper’s visual language across organic channels. Your work will shape how women understand GLP-1 medication, behaviour change, maintenance, diagnostics and what the Juniper experience actually feels like.

If you love fast-paced shooting and editing, getting immersed in social media trends, building repeatable formats, and shaping culture through content that captures attention within the first few seconds, you’ll thrive here.

What you'll do

• Planning, shooting and editing short-form vertical video (TikTok, Reels, Shorts) across expert content, UGC, community footage and shoots
• Owning the organic video production process for all internal and external shoots, including pre-production, creative direction, on-set talent management and post-production
• Building strong narrative arcs, pacing and hooks that maximise watch time and engagement
• Creating captions, motion, overlays and design elements that feel native to platform
• Versioning content for testing: hooks, length, CTAs, subtitles
• Repurposing existing video content for different purposes
• Partnering with the Social Lead and broader creative team to deliver high-volume, high-quality ideas, footage and edits
• Creating repeatable content formats and maintaining best practices for editing across channels
• Maintaining an organised asset library of footage and editing workflows for fast turnarounds and reuse across teams
• Ensuring our office studio is fully equipped and maintained with everything you and the team need to shoot brilliant content in-house

About you (Who you are)

• 3–6+ years experience shooting and editing TikTok/IG-first video for brands, creators or publishers
• Strong understanding of storytelling for short-form content
• Comfortable filming with professional cameras or smartphones
• Excellent knowledge of lighting, framing, and sound recording
• Strong portfolio demonstrating platform-native shooting and editing, not just long-form or polished brand film work
• Experience in AI-based video production is a plus
• Ability to translate regulated medical topics into compelling and engaging video content
• Experience working with lo-fi/UCG footage and making imperfect inputs feel intentional and compelling
• Ability to work quickly, manage multiple projects and deliver content on tight timelines
• Deep understanding of pacing, structure, trend mechanics and audience behaviour
• Comfortable working through feedback quickly, managing stakeholders and producing multiple edits per week
• Collaborative and excited to help build the foundations of a new organic engine inside a high-growth health brand

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men’s health and well-being, fertility, and skincare.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the UK

• Be an owner – Your own stake in the business with our employee options program
• Invest in your growth – Annual development budget plus 3 days of professional development leave
• Work flexibly – Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration
• Support your well-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you
• Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year
• Join a connected team – A vibrant office culture with regular socials, clubs, after-school sport, and seasonal events

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

We currently have offices and patients in Sydney and London, and are now expanding our team to Manila.

We’re searching for our next Video Editor to join our creative team, which is comprised of over 30 top-talent from some of the best advertising and creative agencies in the world. All of our brands positively impact people’s health and wellbeing, so you can feel good about the work you create.

As the Video Editor, your mission is to maximise the usage of our owned video assets and bring to life the story of our digital healthcare brands. You'll never be boxed in by a client brief for a brand you're not familiar with. Instead, you'll be creating content for our health and wellness brands that will be seen by millions of Australians.

About the role (What you'll be doing)

• Work across multiple different brands and projects, evolving your style for each.
• Do post production work such as live action editing, visual effects, colour grading, sound design and basic animation.
• Work on a wide variety of content for a range of brands including social content, longer-form Youtube content & Television Commercial quality production.
• Maximise and repurpose raw rushes in our content library to create new edits, creative assets, cutdowns and reformatted versions.
• Champion efficient, organised ingesting of footage and filing for raw assets and exports.
• Support the successful delivery of video content from start to finish.
• Create engaging content using video clips recorded by our customers and patients.
• Work with producers to accurately scope video projects and deliver optimised assets for the intended final channel.
• Communicate your thinking through storyboards and treatment decks.
• Stay up to date with the latest in tooling and workflow processes in the video editing world.

About You (Who you are)

Essentials:

• A demo reel with your best work.
• 4+ years experience working as a a video editor.
• Thorough knowledge of After Effects, Premiere Pro and Davinci Resolve.
• Colour grading and sound design experience and skills.
• Be able to construct a strong narrative / story-edit.
• Able to work independently to achieve high quality results every time.
• Solid understanding of creative best practices and trends for social media and online platforms.
• A proven interest in various forms of media, including social media, TV and streaming.
• A high standard of written and verbal communication skills.
• Working knowledge of best practices when it comes to workflow and folder structures.
• Comfortable working in a fast-paced environment.

Nice to have:

• Experience with feedback tools such as Iconik or Frame.io a bonus.

Why join Eucalyptus?

We are building the future of accessible, patient-centric healthcare!

We have built a technology platform that brings high touch healthcare into the internet age. We plug into doctors, specialists and pharmacies to provide high quality, convenient health products and services.

Our platform currently has 4 healthcare brands that serve patients with different needs and at all stages of their life.

• Pilot provides men with a safe space to access care for sexual health, hair and weight
• Kin supports a woman’s entire fertility and health journey
• Software makes it easy to access effective anti-aging and acne treatment
• Juniper supports older women through menopause and their weight loss journey

In just 3 years, we have helped over 200,000 patients across our four brands. And yet, we believe we have only scratched the surface of what is possible in digital healthcare.

How do we work at Eucalyptus?

You’ll be surrounded by a world-class team of thinkers, designers, engineers and leaders who are obsessed with three things:

1. The health and wellbeing of the average person
2. Creating personalised, engaging, convenient user-experiences
3. Making healthcare fun and interesting (because it is)

The organisation is flat and decision making happens regularly and rapidly at every level of the business. Ultimately, people are given the freedom to make decisions (and mistakes), and learn from the journey. We like to set goals with the mindset that if we hit them all, we haven’t challenged ourselves enough.

Why you'll thrive here

• Work on high-impact systems used by global healthcare teams.
• Partner with experienced operators who invest in mentorship and long-term growth.
• Competitive PH compensation, 13th-month pay, and full statutory benefits (SSS, PhilHealth, Pag-IBIG).
• HMO for yourself and 1 dependent.
• Hybrid work setup to work flexibly from home, and enjoy time in the office with your colleagues.
• Social clubs that allow you to bond with employees with similar interests! Some of our favourites include #kpop-club, #basketball-club, and #euc-kids-club (a great place for parents).
• Fun office parties and team dinners (did someone say KTV?) so you can bond with your team regularly.
• Eucalyptus and brand merchandise designed by our very own in-house creative team.
• Become part of one of the fastest growing startups in the APAC region while we are still small in size (~200 people), during a time of exciting innovation and growth.
• Work from Manila and maintain high collaboration with the teams in Australia.
• Drive meaningful impact for tens of thousands of actual patients through your work, helping them live healthier, happier and longer lives.
• Learn from some of APAC’s best marketers, engineers and creatives, joining a diverse team from successful and disruptive companies such as Atlassian, Canva, Koala and more.

Eucalyptus is expanding from Australia to the UK and we are seeking a talented digital designer to to take ownership over designing our landing pages, ads and ecommerce experiences. You will be creating, maintaining and implementing designs from our design system. These are the vital first impressions we give to customers when they enter our ecosystem.

Working across our portfolio of brands (starting with two), the successful candidate will have the opportunity to help define how our brands live digitally, and pave a new way forward for online health in the UK. You will be the first digital designer in our UK Growth Marketing team, but will also have regular interaction and coaching from our Australian Growth Marketing team.

About the role (What you'll be doing)

• Leverage your design skills to help form and implement an adaptable design process across multiple streams of work, including Landing Pages, eCommerce Shopfronts, and our Ads (broad initially but scope to focus on one stream as the team grows)
• Use Figma to turn a brief or lo-fi wireframe into a hi-fi design that developers can use to create the experiences in Webflow or Shopify
• Create pixel-perfect, intuitive digital experiences that build trust in our healthcare brands, and spark joy for our users
• Work with product, content design, developers and conversion rate optimisers to create the best versions of our first-impression experiences
• Design mobile responsive experiences and consider different user behaviours and experience pathways when it comes to the UX of an experience (error states, cross-sells, logged in vs logged out etc)
• Edit (and retouch) images and create icons using Adobe Creative Suite
• Contribute to brand design systems for each of our different telehealth brands ensuring it is on-brand
• Design digital assets, test, and optimise based on their performance
• Iterate new designs based on user feedback

About You (Who you are)

Ideal:

• 3+ years in a similar role
• Expertise with standard digital design tools
• Strong portfolio showing the breadth of digital design capabilities
• Experience in landing pages and/or performance marketing design
• Experience creating digital assets for a variety of target audiences
• Comfortable with quantitative input to inform design
• Excellent organisation and time management skills
• You know how to get buy-in from key stakeholders; working in a team. You’ve got a track record of bringing people on the journey with you – they know what’s changing and why

Bonus:

• Familiarity with Webflow and/or Shopify
• Experience in health and wellbeing, with an ability to approach healthcare content with maturity, empathy and understanding
• Experience working at a startup

Why join Eucalyptus?

We are building the future of accessible, patient-centric healthcare!

We have built a technology platform that brings high touch healthcare into the internet age. We plug into doctors, specialists and pharmacies to provide high quality, convenient health products and services.

Our platform currently has 4 healthcare brands that serve patients with different needs and at all stages of their life.

• Pilot provides men with a safe space to access care for sexual health, hair and weight
• Kin supports a woman’s entire fertility and health journey
• Software makes it easy to access effective anti-aging and acne treatment
• Juniper supports older women through menopause and their weight loss journey

In just 3 years, we have helped over 200,000 patients across our four brands. And yet, we believe we have only scratched the surface of what is possible in digital healthcare.

How do we work at Eucalyptus?

You’ll be surrounded by a world-class team of thinkers, designers, engineers and leaders who are obsessed with three things:

1. The health and wellbeing of the average person
2. Creating personalised, engaging, convenient user-experiences
3. Making healthcare fun and interesting (because it is)

The organisation is flat and decision making happens regularly and rapidly at every level of the business. Ultimately, people are given the freedom to make decisions (and mistakes), and learn from the journey. We like to set goals with the mindset that if we hit them all, we haven’t challenged ourselves enough.

Why you'll thrive here

• Work on high-impact systems used by global healthcare teams.
• Partner with experienced operators who invest in mentorship and long-term growth.
• Competitive PH compensation, 13th-month pay, and full statutory benefits (SSS, PhilHealth, Pag-IBIG).
• HMO for yourself and 1 dependent.
• Hybrid work setup to work flexibly from home, and enjoy time in the office with your colleagues.
• Social clubs that allow you to bond with employees with similar interests! Some of our favourites include #kpop-club, #basketball-club, and #euc-kids-club (a great place for parents).
• Fun office parties and team dinners (did someone say KTV?) so you can bond with your team regularly.
• Eucalyptus and brand merchandise designed by our very own in-house creative team.
• Become part of one of the fastest growing startups in the APAC region while we are still small in size (~200 people), during a time of exciting innovation and growth.
• Work from Manila and maintain high collaboration with the teams in Australia.

Eucalyptus has recently agreed to be acquired by Hims & Hers, a move that will help accelerate our international expansion and bring our model of personalised, preventative healthcare to even more people globally.

About the role

We’re hiring MBA interns to join Eucalyptus as Strategy Associates over the summer, or part-time during term.

This is a unique opportunity to step inside one of the fastest-growing digital health companies and own high-priority projects with real commercial and strategic impact. You’ll work directly with senior leaders across the business to tackle mission-critical initiatives spanning market expansion, commercial strategy, customer journey improvements, and post-acquisition integration.

This is not a shadowing role. It’s a hands-on internship where you’ll be expected to take a project from idea through to execution, and help us build the future of healthcare along the way.

What you’ll be doing

• Lead one or more high-impact strategic projects, scoping, validating, and executing alongside senior stakeholders
• Work across cross-functional teams including Growth, Product, and Operations to drive outcomes
• Solve business-critical problems in areas such as operations optimisation with AI, market expansion, partnerships, or patient journey improvement
• Develop frameworks, insights, or tools that can scale beyond your internship
• Contribute to our operating rhythm by tracking KPIs, preparing leadership materials, and helping shape strategy
• Bring a strong point of view, challenge assumptions, and help turn ambiguity into action

About you

Skills & experience

• Currently enrolled in an MBA program at London Business School or another top-tier institution
• 4–8 years of experience in consulting, investment banking, strategy, operations, or fast-paced startups
• Strong analytical and structured thinking skills, confident in Excel / Google Sheets, with bonus points for SQL
• Excellent communication skills and the ability to align multiple stakeholders quickly
• A track record of owning projects end-to-end and turning insight into action

Mindset & behaviours

• You’re entrepreneurial: you move fast, ask smart questions, and figure things out
• You love building: systems, playbooks, models, and business cases
• You’re energised by ambiguity: you can take a blank sheet of paper and turn it into something valuable
• You care about impact: you want your work to move the needle, not just sit in a slide deck

Why join Eucalyptus

• Work directly with senior operators: this is an apprenticeship-style internship with high exposure
• Own meaningful work: you’ll lead something important from start to finish
• Explore the future of health: help us rethink how people manage chronic conditions and preventative care
• Get exposure to an acquisition up close: you’ll be supporting during a key transition period for the business, which very few startups experience
• Get a foot in the door: we’re growing fast and love to convert high-performers into long-term team members
• Work flexibly: hybrid working from our Old Street office and remote as needed

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives. If you need any adjustments in the interview process, just let us know—we’re here to help.

About the role (What you'll be doing) 

As our Social Media Producer, you’ll be a core part of the creative process, working closely with creative strategists and the paid media team to turn strong ideas into high-performing content. This is a hands-on role for a producer who understands what makes creative effective and enjoys bringing ideas to life quickly.

You’ll produce social-first creative designed to perform across paid channels, with speed, iteration, and learning at the centre of how we work. While the role is social-first, you’ll also support performance-led TV creative, applying the same test-and-learn mindset we use in paid social. You’ll have budget to work with and the autonomy to deploy it thoughtfully, approaching projects of all sizes with a clear view of return on investment.

This role reports to the Head of Creative Production and works closely with the broader creative and growth teams.

• Produce social-first creative end to end, from ideation through to execution, primarily across Meta, TikTok, and YouTube, with opportunities to support performance-led TV creative
• Work closely with creative strategists, designers, copywriters, editors, and paid media managers to shape ideas and plan shoots that translate strategy into high-performing creative
• Lead and manage shoots, keeping production lightweight, efficient, and optimised for speed, volume, and performance
• Build and improve workflows that enable fast, repeatable creative production across channels
• Source, brief, and collaborate with creators, KOLs, and Juniper patients to produce authentic, social-native content
• Use performance insights, audience feedback, and platform trends to inform new creative ideas and testing opportunities
• Own creative production budgets for your projects, including forecasting, tracking spend, and reporting on cost per asset to inform future planning and optimisation
• Make practical production decisions that balance creative ambition, speed, and performance outcomes
• Manage multiple projects in parallel, prioritising effectively to meet deadlines while maintaining a high bar for creative quality

About you (Who you are)

• 4+ years experience in social, content, creative production, or performance-focused roles
• Experience producing content for paid social environments
• Strong understanding of UK audiences and social platforms
• Comfortable working in fast-paced, iterative environments
• Confident using tools such as Figma, CapCut, Adobe Premiere, or similar
• Strong organisational skills and attention to detail
• Collaborative, proactive, and comfortable working cross-functionally
• Cares about creative quality and effectiveness and takes pride in making good ideas happen efficiently

You’ll thrive here if you value strong ideas, fast execution, and learning through performance rather than long production cycles or polish for its own sake.

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men’s health and well-being, fertility, and skincare.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the UK

• Be an owner – Your own stake in the business with our employee options program
• Invest in your growth – Annual development budget plus 3 days of professional development leave
• Work flexibly – Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration
• Support your well-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you
• Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year
• Join a connected team – A vibrant office culture with regular socials, clubs, after-school sport, and seasonal events

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About the Role (What You’ll Be Doing)

This role plays a critical part in ensuring our patients receive consistently high‑quality, empathetic support as we scale. You’ll work with key stakeholders and front-line operations to help safeguard care standards, surface insights from frontline interactions, and drive continuous improvement across patient support processes. This role reports to the Senior Operations Manager for Juniper Australia.

• Audit patient support interactions (email, live chat, calls) through a patient‑first and empathetic lens to ensure quality, tone, and adherence to internal standards.
• Produce weekly QA reports for Team Leads, including quality scores, trends, and clear coaching or training recommendations.
• Analyse QA results and support metrics (e.g. ticket quality, error rates, patient satisfaction) to identify patterns and propose actionable improvements.
• Maintain and optimise macros, templates, and workflows to reflect changes in products, policies, or processes, ensuring content remains accurate, compliant, and scalable.
• Partner with Learning and Knowledge Management to design and deliver training, measuring impact through QA outcomes, knowledge checks, and performance improvements.
• Collaborate weekly with Senior Patient Support Specialists and Process Specialists to identify process gaps, implement automation, and improve turnaround times.
• Capture and share patient insights, sentiment, and quality risks with cross‑functional partners to inform operational, product, and care improvements.

About You (Who You Are)

• At least 4-5 years of experience in quality control in a fast-paced customer centric environment
• A strong customer‑centric mindset, with a keen ability to assess tone, empathy, and communication quality.
• Analytical and reporting skills, with experience turning data into clear insights and practical recommendations.
• Strong communication skills, comfortable working with team members at all levels, from frontline specialists to senior stakeholders.
• Experience in quality assurance, process improvement, or customer support operations is a strong advantage.
• Can work in a hybrid set-up (2-3x per week on-site) at our hub in Makati

Why Join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s Ahead in the Philippines?

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan while collaborating with top-tier teams in the Philippines and South Africa.
• Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
• Work where wellbeing matters - Enjoy wellness budgets, social clubs, hybrid work arrangement, and initiatives that help you stay balanced and connected.
• Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
• Support at every stage - Benefit from comprehensive health coverage (including up to 2 dependents), vacation, sick, and parental leaves, 13th-month pay, statutory benefits, and transport allowance.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About the role (What you'll be doing)

We’re looking for a Social Media Manger to grow Juniper’s social presence in the UK.

You'll own the strategy and day-to-day execution of all platforms in the UK. This is a high-ownership, high-leverage role at the intersection of brand, performance and product.

• Shaping and executing our social media strategy across platforms including but not limited to Instagram, TikTok, YouTube, and Reddit
• Partnering with our Content Creative to create engaging, social-first content
• Managing and maintaining content calendars, ensuring timely and consistent publishing
• Scheduling and publishing posts across channels, using social tools and platform-native features
• Monitoring and responding to comments and messages, helping build a trusted and supportive community
• Tracking performance and compiling regular reports on key metrics, insights, and learnings
• Supporting creator and talent partnerships, helping coordinate briefs, timelines, and content delivery
• Staying up to date with platform trends and identifying opportunities to test new formats or ideas
• Working cross-functionally with Paid, Creative, and Product teams to ensure alignment across campaigns

About you (Who you are)

• 5+ years experience in social media or content roles, ideally within a consumer or healthcare brand
• Strong understanding of major social platforms (especially Instagram and TikTok) and what performs well
• Highly organised, with experience managing content calendars and multiple workstreams
• Comfortable with analytics and reporting, with a data-informed mindset
• Confident communicator, able to engage with creators, clinicians, agencies, and internal teams
• Detail-oriented, proactive, and eager to learn in a fast-paced environment
• Passionate about health, wellness, or building meaningful consumer brands
• Comfortable operating in a fast-changing, ambiguous, high-ownership environment

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men’s health and well-being, fertility, and skincare.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the UK

• Be an owner – Your own stake in the business with our employee options program
• Invest in your growth – Annual development budget plus 3 days of professional development leave
• Work flexibly – Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration
• Support your well-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you
• Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year
• Join a connected team – A vibrant office culture with regular socials, clubs, after-school sport, and seasonal events

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About the role (What you’ll be doing):

• Own Zendesk end-to-end — workflows, triggers, automations, macros, views, and user management across multiple patient-facing teams and brands
• Diagnose and resolve system issues, edge cases, and workflow conflicts to keep operations running smoothly at scale
• Design and implement configuration changes with a strong understanding of downstream impact
• Maintain high standards for system hygiene, documentation, and change discipline
• Build and evolve reporting and dashboards that give teams clear visibility on performance, volume, and system behaviour
• Turn ambiguous questions into actionable insights that drive better operational and patient outcomes
• Own and deliver on structured system requests (e.g. new views, triggers, reporting), while reinforcing clear intake and prioritisation processes
• Reduce ad-hoc work by improving documentation, workflows, and request pathways
• Identify and implement automation and tooling improvements that reduce manual effort and increase reliability
• Explore and apply AI-enabled solutions (e.g. routing, tagging, triage, insights) to improve patient experience and team efficiency
• Work closely with Patient Operations, Clinical Support, QA, Training, and Process teams to solve real operational problems
• Support global teams across AU, UK, and beyond — building scalable solutions while accounting for local nuances
• Contribute to building a more scalable, resilient systems function that goes beyond “keeping the lights on”

About you (Who you are):

• You have strong hands-on experience with Zendesk (or similar tools), including workflows, automations, and reporting
• You think in systems — you understand how changes ripple across workflows, teams, and patient experience
• You’re highly structured and detail-oriented, with strong instincts for documentation, organisation, and clean system design
• You take ownership and can independently manage requests while balancing priorities
• You’re comfortable working with data — building dashboards, interpreting trends, and turning them into actionable insights
• You focus on outcomes, not just tasks, and seek to understand the “why” behind requests
• You’re naturally curious and motivated to improve how things work — whether through automation, tooling, or process changes
• You’re excited by AI and new technologies, and how they can improve operations at scale
• You communicate clearly and collaborate effectively with both technical and non-technical stakeholders
• You enjoy working in fast-paced, global environments where things are constantly evolving

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the Philippines?

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan while collaborating with top-tier teams in the Philippines and South Africa.
• Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
• Work where wellbeing matters - Enjoy wellness budgets, social clubs, hybrid work arrangement, and initiatives that help you stay balanced and connected.
• Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
• Support at every stage - Benefit from comprehensive health coverage (including up to 2 dependents), vacation, sick, and parental leaves, 13th-month pay, statutory benefits, and transport allowance.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About Eucalyptus

We’re on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We’re here to build better long-term care.

Euc is the company behind Juniper, one of the world’s largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Compound, focused on longevity and preventive health, complements this ecosystem and extends our mission to make good health last a lifetime.

Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times.

Our Growth Story:

• 130% YoY revenue growth and a 90% reduction in cash burn, with $100M+ raised from investors including BOND, NewView, Blackbird and Airtree.
• Scaled to over 100,000 monthly active patients across our weight-management program.
• Grew the UK patient base from 4,000 to ~40,000 and received selective NICE endorsement to provide services to the NHS.
• Tailored our offering to over 5,000 patients in Germany and Japan

About the role 

We’re looking for a scroll-stopping, social-first Social Videographer and Video Editor to join Juniper’s Organic Growth team.

You’ll ideate, shoot, edit and craft the next generation of social-native content for Juniper, transforming expert interviews, UGC, community moments and shoots into tight, compelling TikTok and Instagram content.

You’ll also play a critical role in defining Juniper’s visual language across organic channels. Your work will shape how women understand GLP-1 medication, behaviour change, maintenance, diagnostics and what the Juniper experience actually feels like.

If you love fast-paced shooting and editing, getting immersed in social media trends, building repeatable formats, and shaping culture through content that captures attention within the first few seconds, you’ll thrive here.

What you'll do

• Planning, shooting and editing short-form vertical video (TikTok, Reels, Shorts) across expert content, UGC, community footage and shoots
• Owning the organic video production process for all internal and external shoots, including pre-production, creative direction, on-set talent management and post-production
• Building strong narrative arcs, pacing and hooks that maximise watch time and engagement
• Creating captions, motion, overlays and design elements that feel native to platform
• Versioning content for testing: hooks, length, CTAs, subtitles
• Repurposing existing video content for different purposes
• Partnering with the Social Lead and broader creative team to deliver high-volume, high-quality ideas, footage and edits
• Creating repeatable content formats and maintaining best practices for editing across channels
• Maintaining an organised asset library of footage and editing workflows for fast turnarounds and reuse across teams
• Ensuring our office studio is fully equipped and maintained with everything you and the team need to shoot brilliant content in-house

About you (Who you are)

• 3–6+ years experience shooting and editing TikTok/IG-first video for brands, creators or publishers
• Strong understanding of storytelling for short-form content
• Comfortable filming with professional cameras or smartphones
• Excellent knowledge of lighting, framing, and sound recording
• Strong portfolio demonstrating platform-native shooting and editing, not just long-form or polished brand film work
• Experience in AI-based video production is a plus
• Ability to translate regulated medical topics into compelling and engaging video content
• Experience working with lo-fi/UCG footage and making imperfect inputs feel intentional and compelling
• Ability to work quickly, manage multiple projects and deliver content on tight timelines
• Deep understanding of pacing, structure, trend mechanics and audience behaviour
• Comfortable working through feedback quickly, managing stakeholders and producing multiple edits per week
• Collaborative and excited to help build the foundations of a new organic engine inside a high-growth health brand

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men’s health and well-being, fertility, and skincare.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the UK

• Be an owner – Your own stake in the business with our employee options program
• Invest in your growth – Annual development budget plus 3 days of professional development leave
• Work flexibly – Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration
• Support your well-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you
• Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year
• Join a connected team – A vibrant office culture with regular socials, clubs, after-school sport, and seasonal events

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About Eucalyptus

We’re on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We’re here to build better long-term care.

Euc is the company behind Juniper, one of the world’s largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Compound, focused on longevity and preventive health, complements this ecosystem and extends our mission to make good health last a lifetime.

Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times.

Our Growth Story:

• 130% YoY revenue growth and a 90% reduction in cash burn, with $100M+ raised from investors including BOND, NewView, Blackbird and Airtree.
• Scaled to over 100,000 monthly active patients across our weight-management program.
• Grew the UK patient base from 4,000 to ~40,000 and received selective NICE endorsement to provide services to the NHS.
• Tailored our offering to over 5,000 patients in Germany and Japan

About the role 

We’re looking for a scroll-stopping, social-first Social Videographer and Video Editor to join Juniper’s Organic Growth team.

You’ll ideate, shoot, edit and craft the next generation of social-native content for Juniper, transforming expert interviews, UGC, community moments and shoots into tight, compelling TikTok and Instagram content.

You’ll also play a critical role in defining Juniper’s visual language across organic channels. Your work will shape how women understand GLP-1 medication, behaviour change, maintenance, diagnostics and what the Juniper experience actually feels like.

If you love fast-paced shooting and editing, getting immersed in social media trends, building repeatable formats, and shaping culture through content that captures attention within the first few seconds, you’ll thrive here.

What you'll do

• Planning, shooting and editing short-form vertical video (TikTok, Reels, Shorts) across expert content, UGC, community footage and shoots
• Owning the organic video production process for all internal and external shoots, including pre-production, creative direction, on-set talent management and post-production
• Building strong narrative arcs, pacing and hooks that maximise watch time and engagement
• Creating captions, motion, overlays and design elements that feel native to platform
• Versioning content for testing: hooks, length, CTAs, subtitles
• Repurposing existing video content for different purposes
• Partnering with the Social Lead and broader creative team to deliver high-volume, high-quality ideas, footage and edits
• Creating repeatable content formats and maintaining best practices for editing across channels
• Maintaining an organised asset library of footage and editing workflows for fast turnarounds and reuse across teams
• Ensuring our office studio is fully equipped and maintained with everything you and the team need to shoot brilliant content in-house

About you (Who you are)

• 3–6+ years experience shooting and editing TikTok/IG-first video for brands, creators or publishers
• Strong understanding of storytelling for short-form content
• Comfortable filming with professional cameras or smartphones
• Excellent knowledge of lighting, framing, and sound recording
• Strong portfolio demonstrating platform-native shooting and editing, not just long-form or polished brand film work
• Experience in AI-based video production is a plus
• Ability to translate regulated medical topics into compelling and engaging video content
• Experience working with lo-fi/UCG footage and making imperfect inputs feel intentional and compelling
• Ability to work quickly, manage multiple projects and deliver content on tight timelines
• Deep understanding of pacing, structure, trend mechanics and audience behaviour
• Comfortable working through feedback quickly, managing stakeholders and producing multiple edits per week
• Collaborative and excited to help build the foundations of a new organic engine inside a high-growth health brand

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men’s health and well-being, fertility, and skincare.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the UK

• Be an owner – Your own stake in the business with our employee options program
• Invest in your growth – Annual development budget plus 3 days of professional development leave
• Work flexibly – Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration
• Support your well-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you
• Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year
• Join a connected team – A vibrant office culture with regular socials, clubs, after-school sport, and seasonal events

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About the role (What you'll be doing)

We’re looking for a Social Media Lead to build and grow Juniper’s social presence in the UK.

You'll own the strategy and day-to-day execution of all platforms in the UK. This is a high-ownership, high-leverage role at the intersection of brand, performance and product.

• Shaping and executing our social strategy across all platforms for Juniper in the UK, including but not limited to Instagram, TikTok, YouTube, and Reddit
• Working closely with our Organic Content Producer to deliver engaging and high-impact social-first content
• Developing and maintaining our social content calendars, introducing new processes to ensure smooth coordination and consistent publishing
• Reporting clearly on performance, learnings and ROI, leveraging insights to evolve strategy
• Scheduling, publishing and managing community engagement, responding to comments in a way that reflects Juniper's tone and builds trust
• Building strong relationships with talent (creators, experts, ambassadors) to produce content that is closely aligned to Juniper’s brand, audience and mission
• Collaborating with Organic, Paid, Creative and Product teams to ensure social content travels across channels and aligns with company goals
• Staying ahead of platform trends, algorithm changes and emerging opportunities in the social landscape

About you (Who you are)

• 6+-8 years experience years experience in social roles at high-growth consumer or healthcare brands
• Proven ability to build and scale across social platforms, while fostering communities
• Strong commercial and strategic judgement across brand, performance and compliance
• Excellent relationship builder, comfortable working with creators, clinicians and agencies
• Experienced managing junior team members and building healthy, high-output teams
• Energised by systems, playbooks, and building structure for scale
• Comfortable operating in a fast-changing, ambiguous, high-ownership environment

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men’s health and well-being, fertility, and skincare.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the UK

• Be an owner – Your own stake in the business with our employee options program
• Invest in your growth – Annual development budget plus 3 days of professional development leave
• Work flexibly – Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration
• Support your well-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you
• Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year
• Join a connected team – A vibrant office culture with regular socials, clubs, after-school sport, and seasonal events

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.