About the Role (What You’ll Be Doing)

We are seeking a Patient Operations Lead (Japan) to build and scale a safe, high-quality, and compliant clinical operation in one of our most important growth markets.

This role will lead the development of a scalable prescriber workforce, establish strong clinical governance frameworks aligned with Japanese regulations, and act as the primary clinical representative for the Japan market.

You will work closely with global and local teams - including product, pharmacy partners, and patient support to ensure high-quality, culturally appropriate care delivery. This role requires a balance of hands-on execution and strategic leadership in a fast-paced, high-growth digital health environment.

Key Responsibilities

Clinical Strategy & Market Development (Japan)

• Lead clinical input for new product launches and market expansion in Japan
• Adapt global clinical models to align with local regulations, prescribing practices, and patient expectations
• Shape and continuously improve Japan-specific models of care

Workforce Scaling & Prescriber Management

• Build and scale a reliable, high-quality prescriber network in Japan
• Partner with hiring teams to design and execute screening, assessment, and onboarding processes
• Establish systems for rostering, utilisation, and performance management
• Support clinicians with clear guidance, ensuring consistent and safe prescribing practices

Clinical Quality, Insights & Risk Management

• Monitor clinical performance through audits, data analysis, and prescriber insights
• Lead clinical incident and complaint management, including triage, escalation, and resolution
• Implement continuous quality improvement initiatives to enhance patient outcomes
• Develop scalable clinical guardrails and safety protocols

Clinical Advisory & Cross-Functional Collaboration

• Act as the clinical subject matter expert** for Japan across all functions
• Review and localise clinical content, patient communications, and educational materials
• Collaborate closely with pharmacy partners, operations, and patient support teams
• Ensure effective coordination for clinical risk management and escalation pathways

Clinical Governance & Compliance (Japan)

• Establish and maintain clinical governance frameworks aligned with Japanese healthcare regulations
• Develop clear clinical protocols (e.g., prescribing criteria, eligibility thresholds, escalation processes)
• Support regulatory readiness, audits, and compliance requirements
• Work closely with external stakeholders to ensure adherence to local standards of care

Practitioner Collaboration & Leadership

• Act as the primary escalation point for Japanese prescribers and clinicians
• Foster strong collaboration between remote practitioners and internal teams
• Provide clinical leadership, guidance, and ongoing support to practitioners

External Engagement & Stakeholder Management

• Build relationships with regulatory bodies, clinical associations, and healthcare stakeholders in Japan
• Represent the company in industry events, conferences, and external forums
• Support efforts to build trust and credibility in the Japanese healthcare ecosystem

What Success Looks Like

• A scalable and high-performing prescriber network in Japan
• Strong adherence to clinical quality and safety standards
• Clear and effective clinical governance frameworks tailored to Japan
• Seamless collaboration between clinical, operational, and commercial teams
• Established trust with local regulators, partners, and stakeholders

About You (Who We’re Looking For)

Skills and experience

• Licensed healthcare professional in Japan (e.g., physician, pharmacist, or allied health professional)
• Strong understanding of the Japanese healthcare system, regulations, and prescribing practices
• Experience in clinical operations, digital health, or healthcare strategy
• Proven ability to build and scale teams or processes in a fast-paced environment
• Strong stakeholder management skills, with the ability to work across local and global teams
• Fluent in Japanese (native level) and comfortable working in English

Why join Eucalyptus?

Obesity in Japan is often overlooked. Although the country is seen as a “slim nation,” the WHO recognises obesity for Asian populations from a BMI of 25 due to higher health risks at lower thresholds. Around 20% of adults receive obesity indicators during annual check-ups, yet many don’t get access to ongoing, supportive care.

Euc is here to offer a more supportive path through:

• Thoughtful, evidence-based clinical care
• Ethical and responsible prescribing
• Accessible, affordable treatment options
• Warm, non-judgemental support for every patient

Our aim: Help people in Japan live with confidence, vitality, and long-lasting wellbeing.

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan while collaborating with top-tier teams in the Philippines and South Africa.
• Shape your career - Access learning budgets (includes language learning), shadow peers in other teams, and learn from a global knowledge-sharing culture.
• Work where wellbeing matters — Enjoy wellness budgets, mental health support through our Employee Assistance Program, annual health checks, flu shots, and work from anywhere policy,
• Innovate with purpose - Work with state-of-the-art tools and contribute to bold, impactful solutions in healthcare.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About the role (What you'll be doing)

This is a fixed-term maternity leave cover for our Health Coach Manager - a clinical leadership role. This is a role for a clinician who leads: someone who thrives at the intersection of clinical excellence, coaching quality, and team performance, and who wants to shape what great health coaching looks like at Australia’s leading telehealth company.

You’ll step into an exciting moment. We’re mid-redesign of how we deliver coaching across our expanding condition scope, with a strong operational foundation already in place and an established team ready to be led. You’ll hold the team accountable to high standards, shape our nutrition position across weight management and emerging conditions, and serve as the nutrition voice in cross-functional decisions.

In this role, you will

Lead and develop the team

• Lead and performance manage a remote team of dietitians, setting clear expectations and holding the team to them
• Run regular 1:1s and group sessions focused on coaching quality, patient outcomes, and professional development
• Build a team culture of ownership: coaches drive their own development, and you’ll create the structure that makes that possible
• Lead leaders where relevant; align stakeholders and drive accountability across the coaching function

Set and uphold clinical standards

• Own the clinical standards for how coaching is delivered across the patient journey - defining the model across teams and setting quality benchmarks
• Conduct coaching audits and structured quality reviews using call rubrics and patient feedback; drive continuous improvement across coaching journeys
• Own governance frameworks and manage systemic risk across health coaching, responsible for risk performance and compliance
• Lead upskilling initiatives to enable high quality care across existing and emerging conditions

Shape our nutrition position across weight management and emerging conditions

• Define how we coach across new conditions entering our platform, ensuring our approach is evidence-based and scalable
• Contribute to patient-facing content, messaging guides, and care frameworks that translate clinical best practice into coaching at scale
• Design scalable systems and optimise delivery across teams; connect service data to business outcomes to inform strategy
• Drive cross-team innovation and scale successful initiatives across the coaching function

Drive cross-functional impact

• Work closely with product and patient operation teams to inform how the platform supports patient outcomes
• Represent the nutrition and dietetic voice in cross-functional decisions at a critical period of service expansion
• Use patient satisfaction data (NPS, feedback, retention metrics) as the primary lens for evaluating team and service performance
• Champion a coaching model that prioritises depth of relationship over volume of interaction

About you (Who you are)

• Clinically grounded: Accredited Practising Dietitan (essential), with strong grounding in medicated weight management
• A proven clinical leader: You’ve managed or mentored a clinical team and can move from leading people to owning service performance and scalability. Multi-team or functional leadership experience is strongly preferred.
• Quality and safety fluent: Skilled in coaching audits, quality review, and governance. You turn performance gaps into systems improvements, not just individual feedback.
• A skilled behaviour change practitioner: Deep in motivational interviewing and behaviour change frameworks
• A cross-functional communicator: Strong communication - you’ll be leading a remote team across time zones and influencing decisions with clinicians, product teams, and leadership.
• Comfortable with ambiguity: You’re operating in a fast-paced digital health environment. You don’t need all the answers, but you know how to move forward

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in Australia?

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. Recognised on Hatch’s Hotlist as one of Australia’s top employers, we support early-career professionals to become future global leaders.
• Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
• Work where well-being matters - Experience catered wellness talks, exercise classes, whoops to track your wellbeing, free barista coffees, funded social clubs, and quarterly rooftop parties.
• Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
• Support at every stage - Benefit from parental and miscarriage leave, to health, professional development, and personal days, Whoop membership, and our Employee Assistance Program.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About The Role (What you’ll be doing)

This role exists to build the operational engine that enables the Germany Operations to hyper-scale without compromise in quality, scalability, and impact.
As an Operations Associate/Analyst (f/m/d) ,you are responsible for identifying structural gaps in our systems before they become revenue leaks, patient friction, or finance risk — and fixing them at the root.

You might identify that key German payment methods are missing and design the rollout end-to-end: quantify impact, define requirements, align Product and Engineering, implement the solution, ensure correct CRM and invoicing configuration, build automated reporting for leadership visibility, and establish reconciliation governance so Finance can close cleanly.

You will own initiatives from problem identification to stable, scalable execution — building processes and automation that remove manual work and prevent issues from resurfacing.

• Strong operational ownership: You proactively maintain and improve recurring processes (invoicing, discount logic, workflows, admin tooling) and ensure systems run reliably without constant oversight.
• Hands-on technical problem solving: You can triage and debug cross-system issues (payments, orders, dashboards, automations), identify root causes, and collaborate effectively with Engineering when escalation is required.
• Systems & tooling fluency: You are comfortable working across CRM, payment providers, automation tools (e.g. Zapier, Slack workflows), and internal dashboards — and understand how data flows between them.
• High attention to detail & data integrity mindset: You care about accuracy in configurations, permissions, reporting, and user data — and prevent small errors from becoming revenue or reputation risks.
• Cross-functional execution strength: You communicate clearly with CS, Finance, and Engineering, follow through on open loops, and ensure operational issues are resolved end-to-end.
  
  

About You (Who We’re Looking For)

• 3–5 years in consulting, strategy, operations, or a high-growth startup environment with real execution responsibility
• Highly ownership-driven: you identify structural gaps and fix them at the root
• Strong analytical thinker with systems intuition — you understand how tools, data, and workflows interact across processes, payments, automation, and reporting
• Proven track record of driving cross-functional initiatives end-to-end (Product, Engineering, Finance, CS)
• Detail-oriented with a high bar for operational accuracy and data integrity
• Thrive in fast-paced, high-accountability environments and care about building scalable infrastructure in healthcare
• Nice to have: SQL skills are very useful for this role and will help on integration, as well as experience with payment providers, CRM systems, or automation tools (e.g. Zapier, Slack workflows, Customer.IO)
  
  

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men’s health and well-being, fertility, and skincare. Compound, focused on longevity and preventive health, complements this ecosystem and extends our mission to make good health last a lifetime.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in Germany

• Be an owner – Equity for everyone means you share in our success.
• Shape your career – Access annual learning budgets and three days of professional development leave, peer shadowing, and global knowledge-sharing culture.
• Support at every stage – Enjoy 28 days of annual leave, wellness allowance, and 3 weeks of work-from-anywhere per year.
• Work where well-being matters – Enjoy hybrid work focused on impact, an energising office, and regular socials.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About The Role

Building the world’s largest digital healthcare company means lots of exciting challenges. We will be:

• Scaling & improving our existing Weight offering
• Launching new exciting product lines and treatments
• Creating a world class mobile experience

The Strategy & Operations Manager will work on the most pressing projects in the business, acting as a ‘swiss army knife’ and reporting to the Head of Strategic Initiatives. You will work closely with leaders in our business such as our VP of Operations and Chief Commercial Officerm and complete strategic analysis, collaborate with clinical, operations, product and growth to execute on key initiatives, and be a thought partner to the leaders you work with.

No day will be the same; and your career path is yours to forge - for example, you could transition to leading a product line or function over time. If you’re hungry to make an impact, and excited to one day be a leader in a world-class business - this role is for you.

What You'll Do

You will lead two or more projects at a time. Examples include:

Driving ‘special projects’ in an existing product line

• Scoping and delivering cross-functional initiatives (e.g., improving efficiency in a patient service team; a new retention initiative)
• Identifying and negotiating with a new brand partner (e.g., gym partnership)
• Leading commercial analysis and design of new offers within a product line (e.g., discounts, bundling, tiering)
• Work closely with our technology teams to define new features to resolve problems or deliver more value to our patients

Drive stakeholders forward

• Contribute to the strategic planning process each Cycle to determine where the business can deliver the most patient & commercial value
• Project manage major projects, ensuring stakeholders understand key requirements, deliver on time, and to a high bar

Acting as a leader’s strategic partner

• Supporting a leader set-up a new reporting or operating model for key initiatives
• Working with analytics to deliver performance insights and make recommendations on changes

About You

Experience & Background

• 3-4+ years in high-velocity, high-ownership environments - preferably including 2+ years in consulting/banking and 1-2 years in an strategy or operations role at a start-up
• Exceptional problem solver with structured thinking - can break down ambiguous challenges, generate hypotheses, and test them systematically
• Hands-on - not afraid of ‘rolling up the sleeves’ and getting the nitty gritty done to move projects forward
• Strong communication and execution focus - able to present complex ideas clearly and drive projects forward with incomplete information
• Product sensibility - understanding of how to design things people want, whether through formal product experience or adjacent roles
• High agency and comfortable with ambiguity - takes ownership, finds solutions, and thrives when priorities shift and new challenges emerge

Bonus Points

• Healthcare or regulated industry experience
• Experience building propositions or products that drive behaviour change
• Previous startup or scale-up experience

Why This Role Is Exciting

• Build from zero. You’ll shape a new brand and product from the ground up—and see your work in the hands of thousands of patients.
• Join the founding team. Play a pivotal role in something with real-world impact, at the intersection of health, tech, and behaviour change.
• Accelerate your growth. This is a chance to learn quickly, stretch your skills, and take on real ownership in a supportive, fast-moving environment.
• Drive real outcomes - see your strategic work translate into better patient experiences and business results

So, Why Join Eucalyptus?

• Make real impact, fast - We build in the open together, which helps us learn and iterate more quickly so we can deliver high quality outcomes faster than anyone else. Helping impact patients lives for the better from the moment you join Euc.
• You’ll be supported to accelerate your career - Regular feedback alongside our bi-annual performance reviews, a professional development budget & leave help ensure you have the support you need to level up. We’re committed to helping every Eucalypt reach their full potential.
• You’ll work with others who are incredibly passionate about what they do - Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday, be given autonomy to tackle interesting problems, and work amongst people who care deeply about our patients.
• We also offer a range of benefits including
  • Your own stake in the business with our employee options program
  • A monthly wellness allowance, for you to spend on whatever wellness means to you
  • A yearly personal development budget and 3 extra days of leave to continuously up-skill yourself
  • 25 days holiday + bank holidays with an enhanced parental leave policy
  • A fun office with regular socials including after school sport, clubs, cycle kick offs and seasonal parties
  • Your own MacBook and more!
• Want to hear more about what it’s like to work at Eucalyptus? Hear from our team here or check us out on Instagram @euc.alypt.us

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About The Role

We're looking for a Global Payroll Manager to build the payroll engine that powers Eucalyptus's next phase of global growth. As we scale into new markets and verticals, the infrastructure you put in place will directly shape how hundreds of employees experience the company across six countries, and how reliably we can move fast. This is a senior, high-ownership role sitting at the intersection of operations, compliance, and strategy.

You’ll lead a team of 4 direct reports working cross-functionally with Finance, People, Legal, and external partners to build scalable processes and deliver a consistent employee experience worldwide.

What you'll do

• Lead Global Payroll Operations: Manage the end-to-end payroll process across Australia, the UK, Germany, Japan, the Philippines, and South Africa, ensuring accuracy, timeliness, and compliance with local tax, labor, and regulatory requirements.
• Manage & Develop a High-Performing Team: Lead, coach, and develop a team of 4 payroll and compensation specialists in Manila, fostering continuous improvement and accountability.
• Oversee EOR & Direct Employment Payrolls: Ensure smooth payroll execution across both direct employment and Employer of Record (EOR) models, working closely with third-party providers and internal stakeholders to maintain data integrity and service quality.
• Compensation Compliance & Reporting: Stay current on global and local employment laws, statutory reporting requirements, and tax regulations. Ensure compliance and manage audits and risk mitigation across jurisdictions.
• Process Optimization & Automation: Identify and implement process improvements to increase payroll accuracy, efficiency, and scalability, leveraging technology and automation where possible.
• Cross-Functional Collaboration: Work closely with People, Finance, Legal, and external vendors to ensure alignment, data integrity, and seamless employee lifecycle processes.
• Compensation Insights & Benchmarking: Support global compensation benchmarking, salary review processes, and total rewards strategy with relevant payroll and compensation data.
  
  

What You’ll Bring

• 6+ years of progressive experience in global payroll and compensation management, with exposure to multiple countries and employment models.
• Demonstrated experience managing payroll operations across multiple geographies, including Australia, UK, Germany, Japan, Philippines, and South Africa.
• Strong leadership skills with experience managing remote teams.
• Deep understanding of international payroll compliance, employment tax, and statutory benefits.
• Experience working with EOR providers and understanding of employment models across multiple jurisdictions.
• Proficiency with payroll platforms and systems (Deel, Employment Hero), HRIS platforms (e.g. BambooHR), and Excel.
• High attention to detail, confidentiality, and a process-oriented mindset.
• Strong interpersonal and communication skills, with the ability to collaborate across departments and cultures.

What’s ahead in Australia?

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. Recognised on Hatch’s Hotlist as one of Australia’s top employers, we support early-career professionals to become future global leaders.
• Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
• Be an owner - Equity for everyone means you share in our success.
• Work where well-being matters - Experience catered wellness talks, exercise classes, whoops to track your wellbeing, free barista coffees, funded social clubs, and quarterly rooftop parties.
• Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
• Support at every stage - Benefit from parental and miscarriage leave, to health, professional development, and personal days, Whoop membership, and our Employee Assistance Program.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About the Role (What you’ll be doing)

As a Senior People Partner, you’ll be a strategic advisor, trusted challenger, and operational leader - enabling high-performing teams to thrive. You’ll work directly with business leaders to shape culture, grow capability, and drive people decisions that are commercially sound, context-aware, and grounded in care.

You'll partner across two core areas:

Strategic Partnership:

• Coach for Impact: Partner with leaders to understand their goals, challenge assumptions, and influence stronger, more deliberate decisions. Support them to lead with clarity, confidence, and consistency.
• Build Leadership Capability: Equip leaders to have the right conversations, especially when expectations aren’t being met. Drive accountability and shape approaches to performance, reward, and recognition that are fair, consistent, and aligned to business goals.
• Resolve Complex Issues: Provide expert, context-aware guidance on nuanced people matters, including underperformance, complaints, employee disputes, and visa requirements, across multiple markets.
• Strengthen Employee Relations: Manage and balance employee concerns with a fair, consistent, and compliant approach anchored in Philippine labor laws. Provide clear, actionable recommendations to managers, ensuring decisions protect both the employee experience and the business.
• Think Two Steps Ahead: Anticipate business shifts, identify risks and opportunities early, and shape workforce strategy and planning accordingly.

People Operations and Enablement:

• Use Data to Influence: Bring clarity through metrics. Use insights to support planning, performance management, compensation, and engagement.
• Improve What We Own: Continuously iterate on our People Systems, and Processes — making them clearer, leaner, and more scalable.
• Deliver at Scale: Own or support the delivery of key people programs, including performance and remuneration cycles, engagement initiatives, audits, and other critical touchpoints - ensuring they land with consistency and impact.

About you (Who you are)

Skills & experience

• 5+ years in a strategic HR Manager or People Business Partner role within a high-performance environment (e.g. tech, high-growth startup, or consulting)
• Strong understanding of PH employment law and HR compliance (bonus points for familiarity with international employment frameworks)
• Experience managing direct reports and supporting people leaders across functions
• Proficient in tracking and interpreting people metrics to inform decisions and improve outcomes
• Excellent project management skills with a proven ability to lead initiatives across the employee lifecycle, including performance reviews, remuneration cycles, and audits

How You Work:

• Commercially minded and strategic, you balance business priorities with empathy and sound judgement
• Highly collaborative and adaptable, with the ability to thrive in fast-paced, ambiguous environments
• Strong sense of ownership—able to manage multiple priorities and deliver reliably
• Detail-oriented and organised, with a bias for execution and continuous improvement

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the Philippines?

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan while collaborating with top-tier teams in the Philippines and South Africa.
• Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
• Work where wellbeing matters - Enjoy wellness budgets, social clubs, hybrid work arrangements, and initiatives that help you stay balanced and connected.
• Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
• Support at every stage - Benefit from comprehensive health coverage (including up to 2 dependents), vacation, sick, and parental leaves, 13th-month pay, statutory benefits, and transport allowance.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About the role (What you’ll be doing)

This role keeps the financial backbone of Eucalyptus running cleanly across six markets. You will sit between our Sydney-based Finance team and our NetSuite platform, building the scripts, workflows and routines that make month-end close faster, cleaner and more reliable as we scale. You will report to the Senior Manager - Business Systems, and partner daily with Finance, while collaborating with our two UK-based NetSuite developers.

• Own NetSuite development that supports month-end close, including SuiteScript routines, scheduled jobs, saved searches, workflows and reports that reduce manual effort and shorten close timelines.
• Translate finance and accounting requirements into well-designed SuiteScript solutions, with a clear understanding of how every change flows through the General Ledger, sub-ledgers, intercompany eliminations, and multi-currency postings.
• Take scoped initiatives from concept to production, providing input into FRDs and TRDs during project scoping, and pushing back where a proposed design will create accounting or audit risk.
• Build, test and deploy SuiteScript 2.x (User Event, Scheduled, Map/Reduce, Suitelet, Client), SuiteFlow workflows, and customisations that align with NetSuite best practice and our OneWorld multi-subsidiary structure.
• Partner with the wider Systems team across AU and the UK to keep the platform coherent, owning the finance-systems domain in Australia while staying aligned to broader integration and architecture decisions.
• Mentor junior team members, raise the quality bar through code review and testing standards, and document changes so Finance and Systems can self-serve over time.

About you (Who you are)

Skills & experience

• 5+ years of hands-on NetSuite development, with deep SuiteScript 2.x experience and a strong grasp of SuiteFlow, saved searches, and SuiteQL.
• Strong working knowledge of accounting and how it lives inside NetSuite: journals, sub-ledgers, revenue recognition, intercompany eliminations, multi-currency, and the downstream impact of scripted changes on the GL.
• Demonstrated experience supporting a Finance team through month-end close, ideally including building or maintaining the routines, scripts and workflows that improve close speed and accuracy.
• Comfortable owning small to mid-sized projects end to end: scoping, design input on FRDs and TRDs, build, sandbox testing, UAT support, and production deployment.
• Excellent written communication and a commercial mindset, with the ability to work asynchronously across AU, UK, DE, JP, CA and PH time zones.
• Australia based, remote-first. Sydney is a strong plus given proximity to the Finance team.

Nice to haves

• Experience in a multi-subsidiary, multi-currency NetSuite OneWorld environment, particularly through audit, statutory reporting, or system migrations.
• Exposure to SuiteScript-adjacent tooling such as Celigo, BigQuery exports, or accounting-relevant integrations into Stripe, Airwallex, or Shopify.
• Prior experience working alongside a distributed systems or finance-systems team across multiple time zones.

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men's health and well-being, fertility, skincare, and preventative health.

Here's what makes joining Euc unique:

• What's next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We're launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We're on the path to becoming the world's largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What's ahead in Australia?

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. Recognised on Hatch's Hotlist as one of Australia's top employers, we support early-career professionals to become future global leaders.
• Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
• Be an owner - Equity for everyone means you share in our success.
• Work where well-being matters - Experience catered wellness talks, exercise classes, Whoops to track your wellbeing, free barista coffees, funded social clubs, and quarterly rooftop parties.
• Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
• Support at every stage - Benefit from parental and miscarriage leave, health, professional development, and personal days, Whoop membership, and our Employee Assistance Program.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About the role (What you’ll be doing)

This role keeps the financial backbone of Eucalyptus running cleanly across six markets. You will sit between our Sydney-based Finance team and our NetSuite platform, building the scripts, workflows and routines that make month-end close faster, cleaner and more reliable as we scale. You will report to the Senior Manager - Business Systems, and partner daily with Finance, while collaborating with our two UK-based NetSuite developers.

• Own NetSuite development that supports month-end close, including SuiteScript routines, scheduled jobs, saved searches, workflows and reports that reduce manual effort and shorten close timelines.
• Translate finance and accounting requirements into well-designed SuiteScript solutions, with a clear understanding of how every change flows through the General Ledger, sub-ledgers, intercompany eliminations, and multi-currency postings.
• Take scoped initiatives from concept to production, providing input into FRDs and TRDs during project scoping, and pushing back where a proposed design will create accounting or audit risk.
• Build, test and deploy SuiteScript 2.x (User Event, Scheduled, Map/Reduce, Suitelet, Client), SuiteFlow workflows, and customisations that align with NetSuite best practice and our OneWorld multi-subsidiary structure.
• Partner with the wider Systems team across AU and the UK to keep the platform coherent, owning the finance-systems domain in Australia while staying aligned to broader integration and architecture decisions.
• Mentor junior team members, raise the quality bar through code review and testing standards, and document changes so Finance and Systems can self-serve over time.

About you (Who you are)

Skills & experience

• 5+ years of hands-on NetSuite development, with deep SuiteScript 2.x experience and a strong grasp of SuiteFlow, saved searches, and SuiteQL.
• Strong working knowledge of accounting and how it lives inside NetSuite: journals, sub-ledgers, revenue recognition, intercompany eliminations, multi-currency, and the downstream impact of scripted changes on the GL.
• Demonstrated experience supporting a Finance team through month-end close, ideally including building or maintaining the routines, scripts and workflows that improve close speed and accuracy.
• Comfortable owning small to mid-sized projects end to end: scoping, design input on FRDs and TRDs, build, sandbox testing, UAT support, and production deployment.
• Excellent written communication and a commercial mindset, with the ability to work asynchronously across AU, UK, DE, JP, CA and PH time zones.
• Australia based, remote-first. Sydney is a strong plus given proximity to the Finance team.

Nice to haves

• Experience in a multi-subsidiary, multi-currency NetSuite OneWorld environment, particularly through audit, statutory reporting, or system migrations.
• Exposure to SuiteScript-adjacent tooling such as Celigo, BigQuery exports, or accounting-relevant integrations into Stripe, Airwallex, or Shopify.
• Prior experience working alongside a distributed systems or finance-systems team across multiple time zones.

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men's health and well-being, fertility, skincare, and preventative health.

Here's what makes joining Euc unique:

• What's next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We're launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We're on the path to becoming the world's largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What's ahead in Australia?

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. Recognised on Hatch's Hotlist as one of Australia's top employers, we support early-career professionals to become future global leaders.
• Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
• Be an owner - Equity for everyone means you share in our success.
• Work where well-being matters - Experience catered wellness talks, exercise classes, Whoops to track your wellbeing, free barista coffees, funded social clubs, and quarterly rooftop parties.
• Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
• Support at every stage - Benefit from parental and miscarriage leave, health, professional development, and personal days, Whoop membership, and our Employee Assistance Program.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About the role (What you'll be doing)

This isn’t your ordinary customer support role. You won't just be executing processes or answering tickets; you'll be at the forefront of resolving patient issues and delivering high-quality care.

As a Customer Support Specialist, you’ll be an essential part of our mission to provide outstanding support to our patients, through multiple channels -- either e-mail, chat, and inbound or outbound calls.

Your core responsibilities:

• Patient-Centric Problem Solving: You'll take ownership of patient issues, ensuring they are resolved swiftly and effectively. Your focus is on delivering the highest standard of care and support with the highest empathy, making a real difference in the lives of our patients.
• Collaborative Partnerships: Work closely with our doctors, pharmacies, and delivery partners to coordinate and deliver the best possible outcomes for our patients, ensuring seamless communication and collaboration across teams.
• Exceeding Service Targets: Consistently meet and exceed key performance metrics, including Customer Satisfaction (CSAT), tickets solved, Average Handling Time (AHT), and other service-related goals.
• Process Improvement & Innovation: Identify opportunities to enhance our services through optimized processes and automation. You’ll not only spot inefficiencies but also take the initiative to design and implement solutions that improve our support operations.
• Trend Identification & Escalation: Monitor and escalate recurring issues or patterns in patient tickets to your colleagues and team leaders. Your attention to detail will be crucial in preventing future problems and enhancing our service quality.

About you (Who you are):

• You have 2+ years of experience in Telehealth or healthcare support, customer service, tech support or other problem solving roles (e.g. virtual assistance, travel and hospitality, financial services, e-commerce support, real estate, logistics)
• You love solving problems and driving outcomes for patients and customers
• You have strong attention to detail
• You have strong English written and verbal communication skills, and the ability to use a range of tones of voice to interact with customers
• You have strong computer skills, or experience with customer service software (prior experience with Mac and Google Suite is a must)
• You are fantastic at anticipating next steps and taking proactive action
• You have an interest in healthcare and wellness, or experience in the healthcare space or allied services

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the Philippines?

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan while collaborating with top-tier teams in the Philippines and South Africa.
• Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
• Work where wellbeing matters - Enjoy wellness budgets, social clubs, hybrid work arrangement, and initiatives that help you stay balanced and connected.
• Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
• Support at every stage - Benefit from comprehensive health coverage (including up to 2 dependents), vacation, sick, and parental leaves, 13th-month pay, statutory benefits, and transport allowance.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About the role (What you'll be doing)

This isn’t your ordinary customer support role. You won't just be executing processes or answering tickets; you'll be at the forefront of resolving patient issues and delivering high-quality care.

As a Customer Support Specialist, you’ll be an essential part of our mission to provide outstanding support to our patients -- either e-mail, chat, and inbound or outbound calls.

Your core responsibilities:

• Patient-Centric Problem Solving: You'll take ownership of patient issues, ensuring they are resolved swiftly and effectively. Your focus is on delivering the highest standard of care and support, making a real difference in the lives of our patients.
• Collaborative Partnerships: Work closely with our doctors, pharmacies, and delivery partners to coordinate and deliver the best possible outcomes for our patients, ensuring seamless communication and collaboration across teams.
• Exceeding Service Targets: Consistently meet and exceed key performance metrics, including Customer Satisfaction (CSAT), tickets solved, Average Handling Time (AHT), and other service-related goals.
• Process Improvement & Innovation: Identify opportunities to enhance our services through optimized processes and automation. You’ll not only spot inefficiencies but also take the initiative to design and implement solutions that improve our support operations.
• Trend Identification & Escalation: Monitor and escalate recurring issues or patterns in patient tickets to your colleagues and team leaders. Your attention to detail will be crucial in preventing future problems and enhancing our service quality.

About you (Who you are):

• You have 2+ years of experience in Telehealth or healthcare support, customer service, tech support or other problem solving roles (e.g. virtual assistance, travel and hospitality, financial services, e-commerce support, real estate, logistics)
• You love solving problems and driving outcomes for patients and customers
• You have strong attention to detail
• You have strong English written and verbal communication skills, and the ability to use a range of tones of voice to interact with customers
• You have strong computer skills, or experience with customer service software (prior experience with Mac and Google Suite is a must)
• You are fantastic at anticipating next steps and taking proactive action
• You have an interest in healthcare and wellness, or experience in the healthcare space or allied services

Why you should join Euc

• Our teams are incredibly passionate - Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday and work amongst people who care deeply about our patients. You’ll be given autonomy to tackle interesting problems and receive regular feedback from a supportive team
• We’ll have your back when you need us the most - You’ll be able to lean on a range of leave offerings to support you when needed from Day 1, this includes: sick, maternal/paternal, compassionate, and vacation leave. Personal health days leave and budget to encourage you to take care of your well-being. A reliable health insurance provider accredited by major hospitals, clinics, and diagnostic centers nationwide, plus coverage of up to two dependents. Standard employer share for statutory benefits (SSS, PhilHealth, and HDMF), and 13th month pay. Also, transportation allowance to support your expenses when reporting to our Makati office.
• We will invest in your career - You’ll get access to an annual professional development budget and additional leave credits, mentors and buddies to ensure that you have the support you need to level up. You can expect regular performance and pay reviews as your career grows.
• We are all owners - You’ll be given equity to ensure that you are able to benefit in the upside of your contribution in helping Euc grow. Your ideas will be valued regardless of your role, you will have ownership over the projects you work on which will feel both terrifying but extremely fulfilling.
• We move at incredible speed - You’ll work with team mates who build in the open by sharing their work freely, this helps us learn and iterate quickly so we can deliver high. quality outcomes faster than our competitors. You’ll spend a lot of time outside of your comfort zone learning and iterating frequently, we wouldn’t have it any other way.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About the role (What you’ll be doing)

Eucalyptus believes that providing multidisciplinary clinical support to patients throughout their treatment is critical to achieving our mission. We want to provide patients access to the right clinician at the right time to support their journey.

The Medical Support Associate will play a vital role working alongside doctors, nurses and pharmacists to triage, assess and support patients through their treatment. This position is ideal for individuals who are passionate about healthcare, possess strong communication skills, and are dedicated to providing outstanding customer service.

Your responsibilities may include:

Provide medical support to patients with a range of conditions, primarily via email:

• Triage, assess, and support patients: Evaluate the severity of patients' medical side effects and enquiries, providing appropriate assistance and information and escalating where appropriate.
• Ensure timely and accurate responses: Respond to patients promptly, delivering accurate medical information and advice while adhering to safety and quality standards.
• Maintain patient safety: Take necessary precautions to ensure patient safety, especially when addressing medical concerns and side effects.
• Initiate communication based on tracker information: Monitor patient progress through tracking data and reach out to patients as needed to provide support to increase treatment adherence

Share patient insights with the clinical services team and wider business:

• Share patient feedback: Feel empowered to share any feedback or insights from patients regarding their experiences with the service and any suggestions for improvement.

About you (Who you are)

• A Doctor of Medicine, Registered Pharmacist or Registered Nurse with 2+ years post-registration experience in the healthcare industry
• Excellent writing skills, with the ability to communicate clearly, concisely, and in a patient-friendly manner via email
• Comfortable working in a fast-paced environment, collaborating effectively with team members, and adept at handling frequent interruptions and adapting to changes in workload and schedule
• Task-oriented mindset with meticulous attention to detail, ensuring adherence to processes with precision
• You are willing to work a late mid-shift schedule between 2 PM -1 AM or 6 PM - 3 AM Manila time, with no fixed weekend off

Bonus points for:

• Triaging in a clinic or emergency setting
• Previous work experience in tele-health
• Passion for weight loss, skincare, sexual health or fertility

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the Philippines?

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan while collaborating with top-tier teams in the Philippines and South Africa.
• Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
• Work where wellbeing matters - Enjoy wellness budgets, social clubs, hybrid work arrangement, and initiatives that help you stay balanced and connected.
• Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
• Support at every stage - Benefit from comprehensive health coverage (including up to 2 dependents), vacation, sick, and parental leaves, 13th-month pay, statutory benefits, and transport allowance.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About the role (What you'll be doing)

This isn’t your ordinary customer support role. You won't just be executing processes or answering tickets; you'll be at the forefront of resolving patient issues and delivering high-quality care.

As a Customer Support Specialist, you’ll be an essential part of our mission to provide outstanding support to our patients -- either e-mail, chat, and inbound or outbound calls.

Your core responsibilities:

• Patient-Centric Problem Solving: You'll take ownership of patient issues, ensuring they are resolved swiftly and effectively. Your focus is on delivering the highest standard of care and support, making a real difference in the lives of our patients.
• Collaborative Partnerships: Work closely with our doctors, pharmacies, and delivery partners to coordinate and deliver the best possible outcomes for our patients, ensuring seamless communication and collaboration across teams.
• Exceeding Service Targets: Consistently meet and exceed key performance metrics, including Customer Satisfaction (CSAT), tickets solved, Average Handling Time (AHT), and other service-related goals.
• Process Improvement & Innovation: Identify opportunities to enhance our services through optimized processes and automation. You’ll not only spot inefficiencies but also take the initiative to design and implement solutions that improve our support operations.
• Trend Identification & Escalation: Monitor and escalate recurring issues or patterns in patient tickets to your colleagues and team leaders. Your attention to detail will be crucial in preventing future problems and enhancing our service quality.

About you (Who you are):

• You have at least 4 years of experience in Telehealth or healthcare support, customer service, tech support or other problem solving roles (e.g. virtual assistance, travel and hospitality, financial services, e-commerce support, real estate, logistics) as a patient/customer facing positions including phone, email and chat
• You love solving problems and driving outcomes for patients and customers
• You have strong attention to detail
• You have strong English written and verbal communication skills, and the ability to use a range of tones of voice to interact with customers
• You have strong computer skills, or experience with customer service software 
• You are fantastic at anticipating next steps and taking proactive action
• You have an interest in healthcare and wellness, or experience in the healthcare space or allied services

Why you should join Euc

• Our teams are incredibly passionate - Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday and work amongst people who care deeply about our patients. You’ll be given autonomy to tackle interesting problems and receive regular feedback from a supportive team
• We’ll have your back when you need us the most - You’ll be able to lean on a range of leave offerings to support you when needed from Day 1, this includes: sick, maternal/paternal, compassionate, and vacation leave. Personal health days leave and budget to encourage you to take care of your well-being. A reliable health insurance provider accredited by major hospitals, clinics, and diagnostic centers nationwide, plus coverage of up to two dependents. Standard employer share for statutory benefits (SSS, PhilHealth, and HDMF), and 13th month pay. Also, transportation allowance to support your expenses when reporting to our Makati office.
• We will invest in your career - You’ll get access to an annual professional development budget and additional leave credits, mentors and buddies to ensure that you have the support you need to level up. You can expect regular performance and pay reviews as your career grows.
• We are all owners - You’ll be given equity to ensure that you are able to benefit in the upside of your contribution in helping Euc grow. Your ideas will be valued regardless of your role, you will have ownership over the projects you work on which will feel both terrifying but extremely fulfilling.
• We move at incredible speed - You’ll work with team mates who build in the open by sharing their work freely, this helps us learn and iterate quickly so we can deliver high. quality outcomes faster than our competitors. You’ll spend a lot of time outside of your comfort zone learning and iterating frequently, we wouldn’t have it any other way.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About the role (What you'll be doing)

As a Training Specialist ****at Eucalyptus, you will design and develop training modules that drive employee growth and operational excellence. You'll take data-driven insights to build comprehensive training frameworks that support career progression across all levels, from individual contributors to leadership. Your work will directly impact how our teams develop, learn, and advance within Eucalyptus.

This role will be reporting to the Quality, Training & Knowledge Manager.

Key Responsibilities:

• Translate data into learning solutions: Analyze performance data, skill gaps, and organizational needs to develop targeted training modules that drive measurable impact
• Design career progression frameworks: Build comprehensive career development pathways that clearly define the skills, knowledge, and milestones needed for advancement
• Lead leadership and career development: Develop holistic leadership training programs that go beyond management training to include career advancement frameworks and competency-based progression
• Build the business case for learning: Articulate the business impact of training initiatives, demonstrating clear alignment with organizational priorities and ROI
• Partner cross-functionally: Work with operations leaders and stakeholders to understand their needs, defend training recommendations, and ensure initiatives drive the outcomes that matter most

About You (Who you are)

• Significant experience designing and delivering training programs in a structured operational environment, with strong facilitation skills and the ability to tailor content in real time based on what lands with different audiences
• Strong data analysis skills with the ability to identify performance gaps and translate them into learning solutions
• Experience developing training modules and contributing to curriculum design
• Demonstrated ability to influence stakeholders and defend decisions to senior operational leaders
• Business acumen — You understand the "why" behind organizational decisions and can connect training initiatives to business outcomes (retention, growth, efficiency, customer impact, etc.)
• Strategic thinking – You can evaluate whether proposed training aligns with current business priorities and what the real impact will be
• Excellent communication skills – You can explain complex training concepts clearly to diverse audiences

Nice to haves:

• Experience designing leadership development or career progression programs
• Background in learning strategy
• Experience building training dashboards or reporting systems that track effectiveness
• Strong interest in (or experience with) training technology and enablement — e.g., learning platforms, tooling, automation, and integrating technology into training programs to improve adoption and outcomes
• Familiarity with healthcare or patient-facing operations

Location

Manila, Philippines (On-site 2-3 days per week)

Working Hours

Generally 11:00am – 9:00pm PHT to support AU & UK collaboration

About the role (What you'll be doing)

We’re seeking an experienced and digitally savvy General Practitioner to join our growing clinical team. You’ll play a central role in delivering high-quality patient care across multiple therapeutic areas through both asynchronous (message-based) and synchronous (video/phone) consultations and act as the clinical escalation point for our pharmacist prescribers.

You’ll balance safe, evidence-led practice with the agility of a fast-moving digital team, helping shape the future of how healthcare is delivered online include use of use new digital tools and AI to enhance consultation quality, customer experience, and clinical efficiency.

What you'll be responsible for

• Review patient consultations, medical histories, and biomarkers and provide comprehensive advice both written and verbally
• Prescribe safely within your clinical competence, following established protocols
• Request further information when needed and document concise, compliant clinical notes
• Provide patient advice via chat, email or phone, and recommend next steps
• Support and guide pharmacist prescribers, ensuring consistently high clinical standards, and be a point of escalation for complex patients
• Ensure compliance with GMC, GPhC, and CQC regulations
• Contribute to audits, quality improvement, and development of digital clinical pathways
• You’ll also be excited to use new digital tools and AI to enhance consultation quality, customer experience, and clinical efficiency.

About you (Who you are)

Skills & Experience

• GMC-registered GP with a valid UK licence to practise.
• Proven experience in primary care and telemedicine or digital health mandatory
• Strong understanding of GLP-1 agonist therapy, weight management, and other common direct-to-consumer treatment areas (e.g., hair loss)
• Familiar with biomarkers beyond NHS scope
• Skilled at using technology to deliver care and communicate with patients, in both written and synchronous formats to deliver clear, patient-friendly medical advice
• Comfortable working autonomously within a bespoke digital platform and adhering to clinical governance frameworks; previous experience in a scale-up a bonus
• Curious about technology and how tools like AI can enhance patient care
• Committed to patient safety, evidence-based practice, and continuous improvement

Behaviours & Attitudes

• Acts like an owner – You take full responsibility for workforce and patient outcomes, knowing when to lead from the front and when to empower others to deliver their best work.
• Relentlessly patient-first – You’re deeply motivated to improve care quality and patient outcomes. You never lose sight of who we serve.
• High standards, low ego – You move fast, expect excellence, and stay humble. You give and receive feedback well and lead with accountability.
• Systems thinker, clear communicator – You distil complexity into clear, actionable plans. You bring others with you through structure and storytelling.
• Resilient and focused – You thrive in pace and ambiguity. You cut through noise, stay calm under pressure, and get things done.
• Curious and impact-driven – You challenge how things are done and constantly look for better ways to deliver outcomes at scale.

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the UK

• Be an owner – Your own stake in the business with our employee options program
• Invest in your growth – Annual development budget plus 3 days of professional development leave
• Support your well-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you
• Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year
• Join a connected team – A vibrant office culture with regular socials, clubs, after-school sport, and seasonal events

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About the role (What you’ll be doing)

As Senior Security Engineer you will join our Trust Team (IT, Cybersecurity, Infrastructure) at Eucalyptus and contribute to building a reliable and effective digital health platform. Reporting to the Security Engineering Manager, you will drive application and cloud security initiatives that enable innovation and protect the data of hundreds of thousands of patients.

You’re joining during a period of significant business transformation and international growth. Your first months will reflect that context: scaling security controls across new markets, partnering with product and engineering, and building guardrails and tooling as we adopt AI in engineering workflows.

Key responsibilities

• Partner with engineering teams: Identify and prioritise security risks in products and features, facilitate threat modelling, and grow the engineering team’s security skills.
• Identify and manage vulnerabilities: Perform security testing against our applications and cloud infrastructure to identify vulnerabilities. Work with teams across the business to manage vulnerability remediation.
• Build internal security tooling: Develop security tooling and automations to shift security left and reduce manual review bottlenecks.
• Manage and mature our security posture: Design and implement security controls across cloud platforms and applications.
• Prepare for and respond to security incidents: Investigate alerts, maintain and evolve response playbooks, and lead cross-functional response when incidents occur.

About you (Who you are)

Skills & experience

• 5+ years of experience in security engineering, application security, software development, or a related engineering role.
• You are able to code effectively in at least one modern language (Python, Go, JavaScript, etc.).
• You have experience conducting security design reviews, threat modelling, and code reviews for web applications.
• Hands-on experience with designing, implementing and securing cloud-native systems and applications.
• Deep understanding of web application vulnerabilities, attack techniques and mitigation strategies.
• You have excellent written and verbal communication skills, particularly in explaining technical concepts to non-technical audiences.

Valuable but not required

• Experience working with security tools such as SAST, DAST, SCA, and container security scanners.
• Familiarity with security standards and privacy frameworks (e.g. ISO 27001, GDPR, Australian Privacy Act).

Behaviours & attitudes

• Strong partnering skills. You build trusted relationships across engineering, IT and the business and thrive in collaborative, cross-functional environments.
• Pragmatic risk communicator. You frame security decisions in terms of business risk and trade-offs, not just technical severity. You know when to prioritise 'good enough now' over 'perfect later.'
• Problem-solving orientation. You approach challenges with creativity and persistence. You are comfortable with ambiguity, connect day-to-day work to larger objectives, and know when to simplify versus when to invest.
• Continuous learner. You are intellectually curious and humble. You actively seek new perspectives, adapt based on evidence, and embrace the learning curve of building across diverse health domains and markets.

Why you should join Engineering at Euc

• Real ownership and impact at scale. Own and drive security initiatives at the intersection of emerging technology, healthcare and global scale. Your work ships to production and has an impact in days, not weeks or months.
• We have a high performance culture. We have a high bar for talent, so you'll get to learn from some of the best engineers in the industry. Security here is about proportionate controls that keep teams moving - not tick-box gates.
• The environment you'll be securing. Frontend: React, React Native + Expo, TypeScript, Apollo, Tailwind. Backend: Node (TypeScript) and Go microservices, Federated GraphQL, gRPC, Protobufs, Pub/Sub and Postgres, hosted on GCP Kubernetes Engine (GKE).
• We'll invest in your growth, development and career. Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. Every employee has a yearly Learning and Development budget for courses, books, conferences - anything to help you learn.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About Eucalyptus

We’re on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We’re here to build better long-term care.

Euc is the company behind Juniper, one of the world’s largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Compound, focused on longevity and preventive health, complements this ecosystem and extends our mission to make good health last a lifetime.

Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times.

Our Growth Story:

• 130% YoY revenue growth and a 90% reduction in cash burn, with $100M+ raised from investors including BOND, NewView, Blackbird and Airtree.
• Scaled to over 100,000 monthly active patients across our weight-management program.
• Grew the UK patient base from 4,000 to ~40,000 and received selective NICE endorsement to provide services to the NHS.
• Tailored our offering to over 5,000 patients in Germany and Japan

About the role 

We’re looking for a scroll-stopping, social-first Social Videographer and Video Editor to join Juniper’s Organic Growth team.

You’ll ideate, shoot, edit and craft the next generation of social-native content for Juniper, transforming expert interviews, UGC, community moments and shoots into tight, compelling TikTok and Instagram content.

You’ll also play a critical role in defining Juniper’s visual language across organic channels. Your work will shape how women understand GLP-1 medication, behaviour change, maintenance, diagnostics and what the Juniper experience actually feels like.

If you love fast-paced shooting and editing, getting immersed in social media trends, building repeatable formats, and shaping culture through content that captures attention within the first few seconds, you’ll thrive here.

What you'll do

• Planning, shooting and editing short-form vertical video (TikTok, Reels, Shorts) across expert content, UGC, community footage and shoots
• Owning the organic video production process for all internal and external shoots, including pre-production, creative direction, on-set talent management and post-production
• Building strong narrative arcs, pacing and hooks that maximise watch time and engagement
• Creating captions, motion, overlays and design elements that feel native to platform
• Versioning content for testing: hooks, length, CTAs, subtitles
• Repurposing existing video content for different purposes
• Partnering with the Social Lead and broader creative team to deliver high-volume, high-quality ideas, footage and edits
• Creating repeatable content formats and maintaining best practices for editing across channels
• Maintaining an organised asset library of footage and editing workflows for fast turnarounds and reuse across teams
• Ensuring our office studio is fully equipped and maintained with everything you and the team need to shoot brilliant content in-house

About you (Who you are)

• 3–6+ years experience shooting and editing TikTok/IG-first video for brands, creators or publishers
• Strong understanding of storytelling for short-form content
• Comfortable filming with professional cameras or smartphones
• Excellent knowledge of lighting, framing, and sound recording
• Strong portfolio demonstrating platform-native shooting and editing, not just long-form or polished brand film work
• Experience in AI-based video production is a plus
• Ability to translate regulated medical topics into compelling and engaging video content
• Experience working with lo-fi/UCG footage and making imperfect inputs feel intentional and compelling
• Ability to work quickly, manage multiple projects and deliver content on tight timelines
• Deep understanding of pacing, structure, trend mechanics and audience behaviour
• Comfortable working through feedback quickly, managing stakeholders and producing multiple edits per week
• Collaborative and excited to help build the foundations of a new organic engine inside a high-growth health brand

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men’s health and well-being, fertility, and skincare.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the UK

• Be an owner – Your own stake in the business with our employee options program
• Invest in your growth – Annual development budget plus 3 days of professional development leave
• Work flexibly – Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration
• Support your well-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you
• Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year
• Join a connected team – A vibrant office culture with regular socials, clubs, after-school sport, and seasonal events

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

Healthcare is usually slow and boring. We believe in its potential to be exciting and entertaining. But changing the healthcare experience is hard – and we’re gonna need all the help we can get…!

About Eucalyptus

Eucalyptus (or 'Euc' for short) is an Australian founded digital healthcare company that is on a mission to solve the world’s biggest healthcare challenges - think fertility, and behavioural change around chronic conditions such as weight loss, diabetes, and mental health.

Founded in Australia in 2019, we have now helped over 500K patients globally by combining technology, design and operational excellence to help patients access the best clinical support when they need it - wherever they are.

Our 5 clinics (Juniper, Pilot, Kin, Software, and Compound) focus heavily on personalising the experience for different demographics and are powered by a growing team across 5 countries (Australia, UK, Germany, Japan, and the Philippines).

We’ve raised over AUD$160M in funding from Aussie and Silicon Valley investors who were early backers of Uber, Canva and AirBnb. With plans to launch into several more markets, offline channels, and tackle new conditions.

We’re looking to continue building our team of executional weapons who are passionate about healthcare, aren’t afraid to work hard, and invest in others through direct and honest feedback. This approach enables us to make the most impactful changes to improve the health of millions of patients globally.

About the role (What you'll be doing)

• Through telehealth, conduct consultations with patients, including diagnosing and prescribing medication for patients as appropriate and managing medication side effects;
• Provide exceptional ongoing clinical support for patients;
• Responding to medical issues;
• Assisting in the creation of improved models of care, extensive support programs and better patient outcomes.

About you (Who you are)

• Qualified health professional - you are a qualified Nurse Practitioner with AHPRA registration without restrictions
• Passion for telehealth and primary care - demonstrated experience in primary care conditions and telehealth experience is a big plus
• Tech-savvy - you are confident in navigating digital applications for clinical practice.
• Experienced decision maker - you can make timely and accurate referral decisions based on your clinical expertise; stressful situations don't phase you
• Trust - patients trust you implicitly because of your experience, your confidence and your manner
• Clear communicator - communicating with patients, health professionals and team members comes naturally to you; you get the message across clear and concise
• Heart - Patients love their interactions with you, feel safe and supported in your care and keep coming back!

Why you should join Euc

• Our teams are incredibly passionate - Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday and work amongst people who care deeply about our patients. Support from our team of nurses and patient support specialists and Euc GPs
• We move at incredible speed - You’ll work with team mates who build in the open by sharing their work freely, this helps us learn and iterate quickly so we can deliver high quality outcomes faster than our competitors. You’ll spend a lot of time outside of your comfort zone learning and iterating frequently, we wouldn’t have it any other way.
• We will invest in your career - You'll be given opportunities to be involved in clinical project work, including quality improvement, clinical trials and content creation.
• We offer competitive flexibility - Work the hours you want (with option to increase hours), with a minimum of 8 hours/2 shifts a week, not just 9-5. Work from the comfort of your home and/or from our beautiful Sydney office.
• We remove the unpaid admin work - Our technology platforms is designed to automate workflows like letter templates and electronic patient notes. Use telehealth to provide inclusive, empathetic and non-stigmatised care to vastly improve the patient experience.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About the role (What You’ll Be Doing)

We’re currently looking for passionate Nurse Practitioners to help us support thousands of Australians with chronic conditions. Join our online medical support network of qualified specialists like yourself. You’ll have the ability to work from home or from our office in Sydney.

This role is specifically focused on weekend coverage, with shifts primarily available on Saturdays and Sundays. It’s ideal for practitioners looking for consistent weekend work or supplementary hours alongside other commitments.

Work the hours you want, taking open shifts that suit your schedule (with a minimum of 10 hours a week)

• Conduct telehealth consultations with patients, including assessing, screening, diagnosing and prescribing medication for patients as necessary
• Adhere to our platform guidelines and policies and complete all required training
• Provide an exceptional clinical experience for patients through the delivery of prompt and empathetic care on the platform

About You (Who you are)

• Australian Citizen / Australian Permanent Resident / Temporary Resident
• Qualified Nurse Practitioner with AHPRA registration without restrictions
• Demonstrated experience in primary care conditions and tele-health experience is a big plus
• Ability to obtain a provider number in order to facilitate pathology testing only (No use of MBS attendance item numbers - refer and request only)
• Valid medical indemnity insurance.
• Skilled at using technology to deliver care and communicate with patients
• You can make timely and accurate referral decisions based on your clinical expertise; stressful situations don't phase you
• Communicating with patients, health professionals and team members comes naturally to you; you get the message across clear and concise

Why Join Eucalyptus?

• Work with an incredibly passionate multidisciplinary team- You’ll get to work amongst a team with diverse craft skills (clinicians, operations, patient and product specialists) who care deeply about our patients and are dedicated to continuously improving their experience on our platform.
• Impactful patient outcomes - work with patients to achieve significant weight loss outcomes. Our technology platforms provide patients continuous access to support and education throughout their treatment journey making it easier for them to sustain critical lifestyle changes to reach and maintain their goals.
• We remove the admin work - Our technology platform is designed to automate workflows like letter templates and electronic patient notes. Use telehealth to provide inclusive, empathetic and non-stigmatised care to vastly improve the patient experience.
• Robust Clinical Governance - our clinical protocols and audit systems ensure that our patients receive safe, high quality access to care.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About the role (What you’ll be doing)

We’re currently looking for passionate Nurse Practitioners to help us support thousands of Australians with chronic conditions. Join our online medical support network of qualified specialists like yourself. You’ll have the ability to work from home or from our office in Sydney. Work the hours you want, taking open shifts that suit your schedule (with a minimum of 15 hours a week)

• Conduct telehealth consultations with patients, including assessing, screening, diagnosing and prescribing medication for patients as necessary
• Adhere to our platform guidelines and policies and complete all required training
• Provide an exceptional clinical experience for patients through the delivery of prompt and empathetic care on the platform

About you (Who you are)

• Australian Citizen / Australian Permanent Resident / Temporary Resident
• Qualified Nurse Practitioner with AHPRA registration without restrictions
• Demonstrated experience in primary care conditions and tele-health experience is a big plus
• Ability to obtain a provider number in order to facilitate pathology testing only (No use of MBS attendance item numbers - refer and request only)
• Valid medical indemnity insurance.
• Skilled at using technology to deliver care and communicate with patients
• You can make timely and accurate referral decisions based on your clinical expertise; stressful situations don't phase you
• Communicating with patients, health professionals and team members comes naturally to you; you get the message across clear and concise

Why join Eucalyptus?

• Work with an incredibly passionate multidisciplinary team- You’ll get to work amongst a team with diverse craft skills (clinicians, operations, patient and product specialists) who care deeply about our patients and are dedicated to continuously improving their experience on our platform.
• Impactful patient outcomes - work with patients to achieve significant weight loss outcomes. Our technology platforms provide patients continuous access to support and education throughout their treatment journey making it easier for them to sustain critical lifestyle changes to reach and maintain their goals.
• We remove the admin work - Our technology platform is designed to automate workflows like letter templates and electronic patient notes. Use telehealth to provide inclusive, empathetic and non-stigmatised care to vastly improve the patient experience.
• Robust Clinical Governance - our clinical protocols and audit systems ensure that our patients receive safe, high quality access to care.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

Healthcare is usually slow and boring. We believe in its potential to be exciting and entertaining. But changing the healthcare experience is hard – and we’re gonna need all the help we can get…!
‍
About Eucalyptus
‍
Eucalyptus (or 'Euc' for short) is an Australian founded digital healthcare company that is on a mission to solve the world’s biggest healthcare challenges - think fertility, and behavioural change around chronic conditions such as weight loss, diabetes, and mental health.
‍
Founded in Australia in 2019, we have now helped over 500K patients globally by combining technology, design and operational excellence to help patients access the best clinical support when they need it - wherever they are.
‍
Our 4 brands (Juniper, Pilot, Kin & Software) focus heavily on personalising the experience for different demographics and are powered by a growing team across 5 countries (Australia, UK, Germany, Japan, and the Philippines).
‍
We’ve raised over AUD$150M in funding from Aussie and Silicon Valley investors who were early backers of Uber, Canva and AirBnb. With plans to launch into several more markets, offline channels, and tackle new conditions.
‍
We’re looking to continue building our team of executional weapons who are passionate about healthcare, aren’t afraid to work hard, and invest in others through direct and honest feedback. This approach enables us to make the most impactful changes to improve the health of millions of patients globally.

We’re making good health last a lifetime. 

More than 1 billion people globally live with obesity - a major leading indicator of many preventable chronic diseases such as diabetes and heart disease. 

Eucalyptus is the company behind Juniper, one of the world’s largest weight management programs combining GLP-1 medication with a tailored nutrition and exercise programme, supported by our multidisciplinary care team of prescribers, health coaches, dietitians, nurses and pharmacists. 

Our published clinical research demonstrates that our combined approach to weight management and lifestyle change means that our patients are 4x as likely to lose significant weight through their course of treatment with Juniper.

What’s next?

Since reaching over 60,000 patients globally through our weight management program, our goal over 2025 is to extend access to our core treatment program to over 100,000 patients, whilst launching into new conditions, demographics and geographies as we move towards our vision of creating a preventative healthcare ecosystem.

We’re going to build the world’s largest international digital healthcare company. This will be really hard to do, but very rewarding and possibly, the adventure of a lifetime with some of the best operators you will ever work with. 

The Opportunity

We’re looking for an experienced and strategic Payroll Manager to lead the global payroll function and manage compensation operations across our international footprint. In this critical role, you’ll ensure timely, accurate, and compliant payroll execution across six countries for over 500 employees, both through direct employment and Employer of Record (EOR) models. 

You’ll lead a team of 4 direct reports working cross-functionally with Finance, People, Legal, and external partners to build scalable processes and deliver a consistent employee experience worldwide.

Key Responsibilities

• Lead Global Payroll Operations: Manage the end-to-end payroll process across Australia, the UK, Germany, Japan, the Philippines, and South Africa, ensuring accuracy, timeliness, and compliance with local tax, labor, and regulatory requirements.
• Manage & Develop a High-Performing Team: Lead, coach, and develop a team of 4 payroll and compensation specialists in Manila, fostering continuous improvement and accountability.
• Oversee EOR & Direct Employment Payrolls: Ensure smooth payroll execution across both direct employment and Employer of Record (EOR) models, working closely with third-party providers and internal stakeholders to maintain data integrity and service quality.
• Compensation Compliance & Reporting: Stay current on global and local employment laws, statutory reporting requirements, and tax regulations. Ensure compliance and manage audits and risk mitigation across jurisdictions.
• Process Optimization & Automation: Identify and implement process improvements to increase payroll accuracy, efficiency, and scalability, leveraging technology and automation where possible.
• Cross-Functional Collaboration: Work closely with People, Finance, Legal, and external vendors to ensure alignment, data integrity, and seamless employee lifecycle processes.
• Compensation Insights & Benchmarking: Support global compensation benchmarking, salary review processes, and total rewards strategy with relevant payroll and compensation data.
  
  

What You’ll Bring

• 6+ years of progressive experience in global payroll and compensation management, with exposure to multiple countries and employment models.
• Demonstrated experience managing payroll operations across multiple geographies, including Australia, UK, Germany, Japan, Philippines, and South Africa.
• Strong leadership skills with experience managing remote teams.
• Deep understanding of international payroll compliance, employment tax, and statutory benefits.
• Experience working with EOR providers and understanding of employment models across multiple jurisdictions.
• Proficiency with payroll platforms and systems (Deel, Employment Hero), HRIS platforms (e.g. BambooHR), and Excel.
• High attention to detail, confidentiality, and a process-oriented mindset.
• Strong interpersonal and communication skills, with the ability to collaborate across departments and cultures.

Why you should join Euc

• Our teams are incredibly passionate - Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday and work amongst people who care deeply about our patients. You’ll be given autonomy to tackle interesting problems and receive regular feedback from a supportive team
• We’ll have your back when you need us the most - You’ll be able to lean on a range of leave offerings to support you when needed from Day 1, this includes: sick, maternal/paternal, compassionate, and vacation leave. Personal health days leave and budget to encourage you to take care of your well-being. A reliable health insurance provider accredited by major hospitals, clinics, and diagnostic centers nationwide, plus coverage of up to two dependents. Standard employer share for statutory benefits (SSS, PhilHealth, and HDMF), and 13th month pay. Also, transportation allowance to support your expenses when reporting to our Makati office.
• We will invest in your career - You’ll get access to an annual professional development budget and additional leave credits, mentors and buddies to ensure that you have the support you need to level up. You can expect regular performance and pay reviews as your career grows.
• We move at incredible speed - You’ll work with team mates who build in the open by sharing their work freely, this helps us learn and iterate quickly so we can deliver high quality outcomes faster than our competitors. You’ll spend a lot of time outside of your comfort zone learning and iterating frequently, we wouldn’t have it any other way.

About the role (what you'll be doing)

This is a hands-on execution role across paid media, email, SEO, content, affiliates, and partnerships. You won't be specialising yet. You'll be jumping across channels as priorities shift, learning fast, and building the kind of multi-channel instincts that take most marketers years to develop. Oliver will set the channel strategy; you'll own the execution, spot what isn't working, and push to fix it.

You'll work directly with senior growth marketers and cross-functional partners in product and analytics. You'll write creative briefs informed by data and patient insights, run A/B tests, manage campaign assets, and keep affiliate and influencer relationships moving. The scope is deliberately wide. That's the point.

If you want to spend the next two years becoming genuinely fluent across the full growth stack at a company that's scaling fast, this is where to do it.

• Execute paid media campaigns across Meta, Google, YouTube, and emerging platforms: building audiences, managing creative testing, and optimising towards acquisition and efficiency targets
• Operate email campaigns end to end in CustomerIO: building flows, setting triggers, defining audiences, and iterating based on performance data
• Support SEO content creation and optimisation to grow Eucalyptus's organic patient acquisition across UK and international markets
• Write and manage creative briefs informed by campaign data, patient research, and market trends, working closely with the creative team
• Run A/B tests across channels with clear hypotheses, track what you learn, and feed that back into the next round of decisions
• Manage affiliate and influencer partnerships day to day, with growing ownership over the channel as you build experience
• Analyse campaign performance across channels and produce clear, actionable reporting that informs what we do next
• Stay close to what's changing across paid, email, and content channels and bring relevant signals back to the team

About you (who you are)

• Some hands-on experience across at least a couple of marketing channels: paid, email, content, CRM, or similar. You don't need to be an expert in all of them, but you've done real work, not just observed it.
• Comfortable with data and metrics. You can find your way around a dashboard, form a hypothesis, and make a call. You know that "we should test it" isn't a decision; a clear test with a clear hypothesis is.
• Good at operating independently. You understand the goal, work out the path, and escalate when there's a genuine blocker, not just when something gets hard.
• Collaborative across functions. You can talk to product, analytics, and creative without needing everything translated, and you build relationships without being told to.
• Adaptable when priorities shift. You update your own task list rather than waiting for someone to do it for you.
• Genuinely curious about how businesses work. You think about ROI, you care whether a campaign is contributing something real, and you wonder why a metric moved rather than just noting that it did.

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men’s health and well-being, fertility, and skincare.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in Germany

• Be an owner – Equity for everyone means you share in our success.
• Shape your career – Access annual learning budgets and three days of professional development leave, peer shadowing, and global knowledge-sharing culture.
• Support at every stage – Enjoy 28 days of annual leave, wellness allowance, and 3 weeks of work-from-anywhere per year.
• Work where well-being matters – Enjoy hybrid work focused on impact, an energising office, and regular socials.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About the role (what you'll be doing)

This is a hands-on execution role across paid media, email, SEO, content, affiliates, and partnerships. You won't be specialising yet. You'll be jumping across channels as priorities shift, learning fast, and building the kind of multi-channel instincts that take most marketers years to develop. Oliver will set the channel strategy; you'll own the execution, spot what isn't working, and push to fix it.

You'll work directly with senior growth marketers and cross-functional partners in product and analytics. You'll write creative briefs informed by data and patient insights, run A/B tests, manage campaign assets, and keep affiliate and influencer relationships moving. The scope is deliberately wide. That's the point.

If you want to spend the next two years becoming genuinely fluent across the full growth stack at a company that's scaling fast, this is where to do it.

• Execute paid media campaigns across Meta, Google, YouTube, and emerging platforms: building audiences, managing creative testing, and optimising towards acquisition and efficiency targets
• Operate email campaigns end to end in CustomerIO: building flows, setting triggers, defining audiences, and iterating based on performance data
• Support SEO content creation and optimisation to grow Eucalyptus's organic patient acquisition across UK and international markets
• Write and manage creative briefs informed by campaign data, patient research, and market trends, working closely with the creative team
• Run A/B tests across channels with clear hypotheses, track what you learn, and feed that back into the next round of decisions
• Manage affiliate and influencer partnerships day to day, with growing ownership over the channel as you build experience
• Analyse campaign performance across channels and produce clear, actionable reporting that informs what we do next
• Stay close to what's changing across paid, email, and content channels and bring relevant signals back to the team

About you (who you are)

• Some hands-on experience across at least a couple of marketing channels: paid, email, content, CRM, or similar. You don't need to be an expert in all of them, but you've done real work, not just observed it.
• Comfortable with data and metrics. You can find your way around a dashboard, form a hypothesis, and make a call. You know that "we should test it" isn't a decision; a clear test with a clear hypothesis is.
• Good at operating independently. You understand the goal, work out the path, and escalate when there's a genuine blocker, not just when something gets hard.
• Collaborative across functions. You can talk to product, analytics, and creative without needing everything translated, and you build relationships without being told to.
• Adaptable when priorities shift. You update your own task list rather than waiting for someone to do it for you.
• Genuinely curious about how businesses work. You think about ROI, you care whether a campaign is contributing something real, and you wonder why a metric moved rather than just noting that it did.

This role is based in London, with three days a week in our Old Street office. We'll also consider candidates who prefer Berlin.

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men’s health and well-being, fertility, and skincare.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the UK

• Be an owner – Your own stake in the business with our employee options program
• Invest in your growth – Annual development budget plus 3 days of professional development leave
• Work flexibly – Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration
• Support your well-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you
• Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year
• Join a connected team – A vibrant office culture with regular socials, clubs, after-school sport, and seasonal events

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

We currently have offices and patients in Sydney and London, and are now expanding our team to Manila.

We’re searching for our next Video Editor to join our creative team, which is comprised of over 30 top-talent from some of the best advertising and creative agencies in the world. All of our brands positively impact people’s health and wellbeing, so you can feel good about the work you create.

As the Video Editor, your mission is to maximise the usage of our owned video assets and bring to life the story of our digital healthcare brands. You'll never be boxed in by a client brief for a brand you're not familiar with. Instead, you'll be creating content for our health and wellness brands that will be seen by millions of Australians.

About the role (What you'll be doing)

• Work across multiple different brands and projects, evolving your style for each.
• Do post production work such as live action editing, visual effects, colour grading, sound design and basic animation.
• Work on a wide variety of content for a range of brands including social content, longer-form Youtube content & Television Commercial quality production.
• Maximise and repurpose raw rushes in our content library to create new edits, creative assets, cutdowns and reformatted versions.
• Champion efficient, organised ingesting of footage and filing for raw assets and exports.
• Support the successful delivery of video content from start to finish.
• Create engaging content using video clips recorded by our customers and patients.
• Work with producers to accurately scope video projects and deliver optimised assets for the intended final channel.
• Communicate your thinking through storyboards and treatment decks.
• Stay up to date with the latest in tooling and workflow processes in the video editing world.

About You (Who you are)

Essentials:

• A demo reel with your best work.
• 4+ years experience working as a a video editor.
• Thorough knowledge of After Effects, Premiere Pro and Davinci Resolve.
• Colour grading and sound design experience and skills.
• Be able to construct a strong narrative / story-edit.
• Able to work independently to achieve high quality results every time.
• Solid understanding of creative best practices and trends for social media and online platforms.
• A proven interest in various forms of media, including social media, TV and streaming.
• A high standard of written and verbal communication skills.
• Working knowledge of best practices when it comes to workflow and folder structures.
• Comfortable working in a fast-paced environment.

Nice to have:

• Experience with feedback tools such as Iconik or Frame.io a bonus.

Why join Eucalyptus?

We are building the future of accessible, patient-centric healthcare!

We have built a technology platform that brings high touch healthcare into the internet age. We plug into doctors, specialists and pharmacies to provide high quality, convenient health products and services.

Our platform currently has 4 healthcare brands that serve patients with different needs and at all stages of their life.

• Pilot provides men with a safe space to access care for sexual health, hair and weight
• Kin supports a woman’s entire fertility and health journey
• Software makes it easy to access effective anti-aging and acne treatment
• Juniper supports older women through menopause and their weight loss journey

In just 3 years, we have helped over 200,000 patients across our four brands. And yet, we believe we have only scratched the surface of what is possible in digital healthcare.

How do we work at Eucalyptus?

You’ll be surrounded by a world-class team of thinkers, designers, engineers and leaders who are obsessed with three things:

1. The health and wellbeing of the average person
2. Creating personalised, engaging, convenient user-experiences
3. Making healthcare fun and interesting (because it is)

The organisation is flat and decision making happens regularly and rapidly at every level of the business. Ultimately, people are given the freedom to make decisions (and mistakes), and learn from the journey. We like to set goals with the mindset that if we hit them all, we haven’t challenged ourselves enough.

Why you'll thrive here

• Work on high-impact systems used by global healthcare teams.
• Partner with experienced operators who invest in mentorship and long-term growth.
• Competitive PH compensation, 13th-month pay, and full statutory benefits (SSS, PhilHealth, Pag-IBIG).
• HMO for yourself and 1 dependent.
• Hybrid work setup to work flexibly from home, and enjoy time in the office with your colleagues.
• Social clubs that allow you to bond with employees with similar interests! Some of our favourites include #kpop-club, #basketball-club, and #euc-kids-club (a great place for parents).
• Fun office parties and team dinners (did someone say KTV?) so you can bond with your team regularly.
• Eucalyptus and brand merchandise designed by our very own in-house creative team.
• Become part of one of the fastest growing startups in the APAC region while we are still small in size (~200 people), during a time of exciting innovation and growth.
• Work from Manila and maintain high collaboration with the teams in Australia.
• Drive meaningful impact for tens of thousands of actual patients through your work, helping them live healthier, happier and longer lives.
• Learn from some of APAC’s best marketers, engineers and creatives, joining a diverse team from successful and disruptive companies such as Atlassian, Canva, Koala and more.

Eucalyptus is expanding from Australia to the UK and we are seeking a talented digital designer to to take ownership over designing our landing pages, ads and ecommerce experiences. You will be creating, maintaining and implementing designs from our design system. These are the vital first impressions we give to customers when they enter our ecosystem.

Working across our portfolio of brands (starting with two), the successful candidate will have the opportunity to help define how our brands live digitally, and pave a new way forward for online health in the UK. You will be the first digital designer in our UK Growth Marketing team, but will also have regular interaction and coaching from our Australian Growth Marketing team.

About the role (What you'll be doing)

• Leverage your design skills to help form and implement an adaptable design process across multiple streams of work, including Landing Pages, eCommerce Shopfronts, and our Ads (broad initially but scope to focus on one stream as the team grows)
• Use Figma to turn a brief or lo-fi wireframe into a hi-fi design that developers can use to create the experiences in Webflow or Shopify
• Create pixel-perfect, intuitive digital experiences that build trust in our healthcare brands, and spark joy for our users
• Work with product, content design, developers and conversion rate optimisers to create the best versions of our first-impression experiences
• Design mobile responsive experiences and consider different user behaviours and experience pathways when it comes to the UX of an experience (error states, cross-sells, logged in vs logged out etc)
• Edit (and retouch) images and create icons using Adobe Creative Suite
• Contribute to brand design systems for each of our different telehealth brands ensuring it is on-brand
• Design digital assets, test, and optimise based on their performance
• Iterate new designs based on user feedback

About You (Who you are)

Ideal:

• 3+ years in a similar role
• Expertise with standard digital design tools
• Strong portfolio showing the breadth of digital design capabilities
• Experience in landing pages and/or performance marketing design
• Experience creating digital assets for a variety of target audiences
• Comfortable with quantitative input to inform design
• Excellent organisation and time management skills
• You know how to get buy-in from key stakeholders; working in a team. You’ve got a track record of bringing people on the journey with you – they know what’s changing and why

Bonus:

• Familiarity with Webflow and/or Shopify
• Experience in health and wellbeing, with an ability to approach healthcare content with maturity, empathy and understanding
• Experience working at a startup

Why join Eucalyptus?

We are building the future of accessible, patient-centric healthcare!

We have built a technology platform that brings high touch healthcare into the internet age. We plug into doctors, specialists and pharmacies to provide high quality, convenient health products and services.

Our platform currently has 4 healthcare brands that serve patients with different needs and at all stages of their life.

• Pilot provides men with a safe space to access care for sexual health, hair and weight
• Kin supports a woman’s entire fertility and health journey
• Software makes it easy to access effective anti-aging and acne treatment
• Juniper supports older women through menopause and their weight loss journey

In just 3 years, we have helped over 200,000 patients across our four brands. And yet, we believe we have only scratched the surface of what is possible in digital healthcare.

How do we work at Eucalyptus?

You’ll be surrounded by a world-class team of thinkers, designers, engineers and leaders who are obsessed with three things:

1. The health and wellbeing of the average person
2. Creating personalised, engaging, convenient user-experiences
3. Making healthcare fun and interesting (because it is)

The organisation is flat and decision making happens regularly and rapidly at every level of the business. Ultimately, people are given the freedom to make decisions (and mistakes), and learn from the journey. We like to set goals with the mindset that if we hit them all, we haven’t challenged ourselves enough.

Why you'll thrive here

• Work on high-impact systems used by global healthcare teams.
• Partner with experienced operators who invest in mentorship and long-term growth.
• Competitive PH compensation, 13th-month pay, and full statutory benefits (SSS, PhilHealth, Pag-IBIG).
• HMO for yourself and 1 dependent.
• Hybrid work setup to work flexibly from home, and enjoy time in the office with your colleagues.
• Social clubs that allow you to bond with employees with similar interests! Some of our favourites include #kpop-club, #basketball-club, and #euc-kids-club (a great place for parents).
• Fun office parties and team dinners (did someone say KTV?) so you can bond with your team regularly.
• Eucalyptus and brand merchandise designed by our very own in-house creative team.
• Become part of one of the fastest growing startups in the APAC region while we are still small in size (~200 people), during a time of exciting innovation and growth.
• Work from Manila and maintain high collaboration with the teams in Australia.

About the role (What you'll be doing)

We’re seeking a Head of Corporate Development to own the biggest strategic partnerships levers in our business.

Our Corporate Development team is responsible for doing commercial deals that unlock the biggest strategic levers in our business - think insurers, governments, pharmaceutical companies, and any other major supplier.

You will have global ownership of any relationship that can step-change our growth or margin profile, and you will work closely with our local market GMs to unlock said growth or margin.

Your role is equal parts strategy and commercial execution. You will be responsible for opening new distribution channels and creating moats for our global business by driving strategic commercial partnerships.

1. Drive partnerships strategy: you will own the development of our partnerships strategy. This includes proactively creating new partnership models and sourcing, pitching and executing the best partners in each category.
2. Own (and win new) global relationships: Own relationships with C-suite and SVP-level with global supplier, insurer, government and pharmaceutical partners. You’ll be responsible for sourcing, pitching and executing new partnerships at this senior level. You should understand our business model intimately, how we bring value to partners in our ecosystem and be able to pitch this compellingly
3. Create new commercial models: we’re at the edge of innovation for digital preventative health and we are often the first time our partners have used a distribution channel like ours. You will need to create new partnership models from scratch, often including reimagining commercial models from first principles and creating new legal structures across multiple jurisdictions
4. Negotiation: You’ll negotiate these partnerships on behalf of Eucalyptus. You’ll often be the most senior sponsor in the room and will be expected to guide our GMs on the right strategy and position to get the deal done. As the value of these deals can be 8-9 figures we expect you are able to masterfully understand the counterparty’s objective function and design the optimal deal for Eucalyptus that is a win for both sides
5. Commercial decision making: you will ultimately own whether a partnership is value accretive to your GM’s market and the broader Eucalyptus group. You should have internalised our P&L, its key levers and be able to mental-math your way through real time calculations of the impact of different deal structures in live negotiations.
6. High context: This role reports directly into our senior leadership team and is one of the most important commercial levers in our business. You will have context and input on some of our highest stakes strategic thinking, and have the responsibility and expectations that accompanies this context.

About you (Who you are)

Skills and experience

• 8+ years of experience across investment banking/consulting/private equity at high performing shops, or in a similar BD/Corp dev function of a hypergrowth business servicing large regulated enterprises
• Strategic mindset: ability to quickly understand strategy & drivers of our business, turn them into partnership theses and then find commercial models that drive long term value for both sides and create moats for our business
• Elite negotiation: this role is best suited to someone who has experience with, and a genuine passion for, negotiating commercial deals. We’re looking for candidates who understand the incentives of all parties in a negotiation, who holds the leverage and have the charisma to get the right outcome for our business in this context
• Numerical fluency: you can quickly internalise the key levers of a P&L and do real time mental math to understand how different commercial structures will impact our business
• Hypergrowth hustle: you will be dealing with (mostly) large enterprises but our business needs to move quickly. You should be able to demonstrate you know how to get deals done with large corporates but still operate with the core belief that speed is all that matters for a business at our stage
• Leadership: proven ability to lead teams to execute deals (across legal/compliance, finance and tax, commercial stakeholders, data and engineering)
• Ambition: you have the ability to visualise our pathway to the world’s leading preventative healthcare company and are excited by this challenge

Behaviours & Attitudes

• You act like an owner and lead with humility
• You energise and align those around you
• You get a kick out of solving tough problems quickly
• You hold yourself and others to the highest bar
• You’re deeply curious and never satisfied with "good enough"
• You’re resilient, adaptable, and unafraid of ambiguity

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men’s health and well-being, fertility, and skincare.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the UK

• Be an owner – Your own stake in the business with our employee options program
• Invest in your growth – Annual development budget plus 3 days of professional development leave
• Work flexibly – Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration
• Support your well-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you
• Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year
• Join a connected team – A vibrant office culture with regular socials, clubs, after-school sport, and seasonal events

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About the role (What you’ll be doing)

As Security Engineering Manager you will join our Trust Team (IT, Cybersecurity, Infrastructure) at Eucalyptus and lead the security engineering function that protects the dignity of patients using our healthcare services. You will report to the Head of Security and Infrastructure and take ownership of security engineering execution and team leadership.

You're joining during a period of significant business transformation and international growth. Your first six months will be shaped by that context: scaling our security engineering controls and processes across new markets and embedding security into AI adoption initiatives.

Key responsibilities

• Own the security engineering roadmap and delivery. Set quarterly and annual OKRs, prioritise and steer project execution, and manage BAU workload through repeatable processes and operating rhythms.
• Embed security through major change and growth. Scale our security controls and processes as we launch into new markets; partner with product and engineering to embed security-by-design; and lead incident readiness for our global business.
• Maintain and evolve our AI governance framework. You'll mature our AI governance policies, technical controls and training to reduce risk and accelerate commercial value from AI.
• Grow and develop the security engineering team. Coach for technical depth and judgment under ambiguity, set expectations that create clarity and accountability, and build a team culture of ownership and continuous improvement.

About you (Who you are)

Skills & experience

• Experience leading security engineers and owning delivery for technical security initiatives in a fast-moving product company.
• Comfort operating at the intersection of cloud infrastructure, application security and Governance, Risk and Compliance (GRC). You can credibly steer technical decisions, unblock the team, and hold your own in architectural conversations.
• Proven ability to prioritise and make trade-offs to deliver the highest-impact security initiatives - weighted by commercial value and risk reduction.
• Strong grasp of threats, vulnerabilities and mitigation strategies for cloud-native environments.
• Experience leading cross-functional programmes at scale - M&A integration, new market launches, or enterprise-wide control programmes (logging, DLP, MFA) - is highly valuable and directly relevant to the work ahead.
• Familiarity with governing emerging technology adoption through a mix of policy, training and technical guardrails.
• Excellent written and verbal communication; you translate technical risk for non-technical partners and write in a way that makes processes and decisions durable.

Valuable but not required

• Experience leading incident response across multiple time zones and jurisdictions.
• Familiarity with security standards and privacy frameworks (e.g. ISO 27001, GDPR, Australian Privacy Act).
• Exposure to GCP, Kubernetes, and GraphQL-based architectures.

Behaviours & attitudes

• Strong business analysis and partnering skills. You build trusted relationships across engineering, IT and the business and thrive in collaborative, cross-functional environments.
• Problem-solving orientation. You approach challenges with creativity and persistence. You are comfortable with ambiguity, connect day-to-day work to larger objectives, and know when to simplify versus when to invest.
• Continuous learner. You are intellectually curious and humble. You actively seek new perspectives, adapt based on evidence, and embrace the learning curve of building across diverse health domains and markets.

Why you should join Engineering at Euc

• Own outcomes, not just tickets. You prioritise across project delivery, new markets and emerging technology - your security roadmap is a real portfolio, not a maintenance queue.
• Managers are expected to be force multipliers. Clear expectations, candid feedback and sustainable pacing matter as much as velocity; you help teams ship without burning out on heroics.
• We have a high performance culture. We have a high bar for talent, so you'll get to learn from some of the best engineers in the industry. Security leadership here is about proportionate controls that keep teams moving - not tick-box gates.
• The environment you'll be securing. Frontend: React, React Native + Expo, TypeScript, Apollo, Tailwind. Backend: Node (TypeScript) and Go microservices, Federated GraphQL, gRPC, Protobufs, Pub/Sub and Postgres, hosted on GCP Kubernetes Engine (GKE).
• We'll invest in your growth, development and career. Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa. Every employee has a yearly Learning and Development budget for courses, books, conferences - anything to help you learn.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

How we think about talent

At Euc, talent is the growth engine behind everything we do. We're not here to fill roles or keep pipelines warm. We're here to find, engage, and land the people who raise the bar; by going where they are, earning their attention, and creating a hiring experience that converts.

We move fast. Really fast. Because the best people don’t stay on the market for long and neither do we.

Here's how we think:

• Sourcing is king. The best candidates aren’t applying, they’re being found. We go outbound, get creative, and meet talent where they are.
• Process mastery. Hiring at pace creates friction. We stay one step ahead, spotting bottlenecks early and clearing the path before they slow us down.
• The recruiting funnel is a sales funnel. Drop-off is a signal. We track it, understand it, and fix it. Every stage is a chance to win or lose great people.
• Curiosity drives better outcomes. New tools, new tactics, new ideas. If it might work, we test it. Better hiring comes from constantly evolving how we do it.

What’s next?

We’re scaling our international markets at pace; Canada, Germany and Japan are scaling rapidly and we expect to launch multiple additional markets this year. That growth is only as strong as the operators behind it.

To make it happen, we need a Talent Partner focused on hiring for our Growth teams. This is someone who can build pipelines from scratch, move fast across markets, and consistently land high-calibre talent that keeps each new market running at pace.

About the role

This is a hands-on IC role sitting within the International & Expansion Talent team, working directly under the Talent Acquisition Manager for International & Expansion, and alongside a team of geographically dispersed Talent Partners. You'll be a key part of the talent function and responsible for running end-to-end recruitment processes from day one.

You'll start out supporting our existing Growth hiring in Germany & Canada (as well as helping to build our international launch function in London) before taking that expertise to help us open new countries as well.

You'll:

• Own and drive end-to-end hiring for growth roles across multiple markets, from initial role kick off to offer acceptance
• Build high-quality pipelines from scratch using outbound sourcing, referrals, and creative channel exploration
• Run a consistent test-measure-learn cycle across sourcing channels and outreach to improve conversion at every stage
• Work within our established talent systems and pressure test them: flagging what’s working, what isn’t, and why
• Turn role requirements and market insights into sharp outreach messaging and compelling candidate narratives
• Analyse funnel performance across sourcing, screening, and interview stages and act on it
• Build clear hiring reports that track pipeline health, conversion rates, and time-to-hire across roles and markets
• Keep systems clean and structured across ATS, interview stages, and candidate data
• Explore and apply AI tools to create efficiencies in sourcing, screening, and scheduling workflows
• Stay across market trends, talent mapping, and competitor hiring activity to keep strategies sharp
• Work cross-functionally with hiring managers and operators to align on hiring needs, calibrate quality, and move fast on decisions

About you

You’ve got 3–5 years in talent or recruiting, with real ownership over hiring for growth roles. You think about sourcing as the lever, not an afterthought. You’re comfortable reading funnel data, spotting gaps, and turning that into action and you’re curious enough to keep pushing on how hiring can be faster and better.

You’ll likely bring:

• 3–5 years of in-house recruiting experience preferably combined with time spent in an agency setting, ideally focused on growth or digital marketing roles
• Strong outbound sourcing instincts: you know how to find, engage, and convert candidates who aren’t actively looking
• Experience hiring across multiple roles, teams, or markets at pace
• Solid understanding of hiring funnels, ATS workflows, and how to keep process moving without dropping quality
• Analytical nouse: you can read pipeline data and know where to focus to improve conversion
• A genuine curiosity about AI tools and how they can make sourcing, screening, and coordination faster and smarter
• Strong stakeholder management: you can align, push back, and keep hiring managers moving
• Clear, compelling communication: from outreach to offer, you know how to land a message
• Experience in fast-paced or high-growth environments is a plus
• Based in London and able to be in the Old Street office 3 days a week

Why join Eucalyptus?

• Real scale, real fast — you’ll be hiring across multiple international markets, supporting teams that are scaling at pace
• Build from scratch — this isn’t just inheriting pipelines. You’ll stand up hiring in new markets from zero, which is rare exposure at this level
• Sourcing-first culture — we believe great hiring starts with proactive talent discovery, and you’ll be in an environment that takes it seriously
• Direct access to senior leadership — you’ll work closely with senior operators and hiring managers from day one
• Fast feedback, low friction — strong candidates move quickly here. No drawn-out processes or unnecessary blockers
• Global exposure — you’ll be hiring across markets that most talent partners never get near

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

How we think about talent

At Euc, talent is the growth engine behind everything we do. We're not here to fill roles or keep pipelines warm. We're here to find, engage, and land the people who raise the bar; by going where they are, earning their attention, and creating a hiring experience that converts.

We move fast. Really fast. Because the best people don’t stay on the market for long and neither do we.

Here's how we think:

• Sourcing is king. The best candidates aren’t applying, they’re being found. We go outbound, get creative, and meet talent where they are.
• Process mastery. Hiring at pace creates friction. We stay one step ahead, spotting bottlenecks early and clearing the path before they slow us down.
• The recruiting funnel is a sales funnel. Drop-off is a signal. We track it, understand it, and fix it. Every stage is a chance to win or lose great people.
• Curiosity drives better outcomes. New tools, new tactics, new ideas. If it might work, we test it. Better hiring comes from constantly evolving how we do it.

What’s next?

We’re scaling our international markets at pace; Canada, Germany and Japan are scaling rapidly and we expect to launch multiple additional markets this year. That growth is only as strong as the operators behind it.

To make it happen, we need a Talent Partner focused on hiring for our Operations teams. This is someone who can build pipelines from scratch, move fast across markets, and consistently land high-calibre talent that keeps each new market running at pace.

About the role

This is a hands-on IC role sitting within the International & Expansion Talent team, working directly under the Talent Acquisition Manager for International & Expansion, and alongside a team of geographically dispersed Talent Partners. You'll be a key part of the talent function and responsible for running end-to-end recruitment processes from day one.

You'll start out supporting our existing Operations hiring in Germany & Canada (as well as helping to build our international launch function in London) before taking that expertise to help us open new countries as well.

You'll:

• Own and drive end-to-end hiring for operations roles across multiple markets, from initial role kick off to offer acceptance
• Build high-quality pipelines from scratch using outbound sourcing, referrals, and creative channel exploration
• Run a consistent test-measure-learn cycle across sourcing channels and outreach to improve conversion at every stage
• Work within our established talent systems and pressure test them: flagging what’s working, what isn’t, and why
• Turn role requirements and market insights into sharp outreach messaging and compelling candidate narratives
• Analyse funnel performance across sourcing, screening, and interview stages and act on it
• Build clear hiring reports that track pipeline health, conversion rates, and time-to-hire across roles and markets
• Keep systems clean and structured across ATS, interview stages, and candidate data
• Explore and apply AI tools to create efficiencies in sourcing, screening, and scheduling workflows
• Stay across market trends, talent mapping, and competitor hiring activity to keep strategies sharp
• Work cross-functionally with hiring managers and operators to align on hiring needs, calibrate quality, and move fast on decisions

About you

You’ve got 3–5 years in talent or recruiting, with real ownership over hiring for operational roles. You think about sourcing as the lever, not an afterthought. You’re comfortable reading funnel data, spotting gaps, and turning that into action and you’re curious enough to keep pushing on how hiring can be faster and better.

You’ll likely bring:

• 3–5 years of in-house recruiting experience preferably combined with time spent in an agency setting, ideally focused on operations or high-volume roles
• Strong outbound sourcing instincts: you know how to find, engage, and convert candidates who aren’t actively looking
• Experience hiring across multiple roles, teams, or markets at pace
• Solid understanding of hiring funnels, ATS workflows, and how to keep process moving without dropping quality
• Analytical nouse: you can read pipeline data and know where to focus to improve conversion
• A genuine curiosity about AI tools and how they can make sourcing, screening, and coordination faster and smarter
• Strong stakeholder management: you can align, push back, and keep hiring managers moving
• Clear, compelling communication: from outreach to offer, you know how to land a message
• Experience in fast-paced or high-growth environments is a plus
• Based in London and able to be in the Old Street office 3 days a week

Why join Eucalyptus?

• Real scale, real fast — you’ll be hiring across multiple international markets, supporting teams that are scaling at pace
• Build from scratch — this isn’t just inheriting pipelines. You’ll stand up hiring in new markets from zero, which is rare exposure at this level
• Sourcing-first culture — we believe great hiring starts with proactive talent discovery, and you’ll be in an environment that takes it seriously
• Direct access to senior leadership — you’ll work closely with senior operators and hiring managers from day one
• Fast feedback, low friction — strong candidates move quickly here. No drawn-out processes or unnecessary blockers
• Global exposure — you’ll be hiring across markets that most talent partners never get near

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

Why this role exists

International expansion has been the growth engine behind many of the defining consumer technology companies of our time - Uber, Airbnb, Doordash, Revolut. Our ambition is to be the next version of this in digital health: the world’s leading international consumer health platform.

Following our acquisition by Hims & Hers, international expansion is the top priority for Eucalyptus. We’re building the international arm of the leading consumer health platform globally and we’re growing the team responsible for making that happen.

Our international expansion team owns everything from evaluating whether we should enter a market, to launching and scaling within it. We move fast, operate with high autonomy, and hold ourselves accountable to outcomes. 

We see our international expansion work in three phases:

1. Select new markets: Evaluate new markets, build the business case, make the go/no-go call
2. Launch new markets: Own a market from post-due-diligence to first patient

iii. Scale launched markets: Win in launched markets by placing data-driven bets and owning the P&L

Depending on where you join and where the business needs you, you'll own one of these phases. As we grow, you will move across all three.

What You’ll Be Doing (why this role is interesting)

If you're working on selecting new markets: You are the person we drop into a country and trust to come back with an answer. That means owning the full due diligence process: competitive landscape, regulatory environment, commercial sizing, pharmacy infrastructure, and pharma partnership opportunities. You'll meet with the people who know the market: potential pharmacy partners, pharma companies, advisors, industry experts and you'll synthesise everything into an investment thesis that gives leadership what they need to go/no-go decision. 

If you're working on launching a new market: You are the end-to-end owner of a market launch - from the first local hire to the first patient acquired. You'll navigate systems, tools, and regulatory environments that nobody has mapped for you yet. You'll build the local team, sign the first pharmacy partner, and keep every workstream moving through rigorous project management and execute every workstream to a world-class standard.

If you're working on scaling a launched market: You own the P&L. You run experiments to improve the funnel, make data-driven bets, and build the systems that let your team do the same. You'll hire and develop local talent, hold them accountable to OKRs, and identify the next opportunity to win in that market. 

About You (Who We’re Looking For)

Skills and experience

• You have at least 2+ years experience working in a high pressure environment such as law, consulting (MBB preferred) or investment banking or 3+ years working as an operator, preferably in a recent high-growth startup. Experience across both ares is highly valued. We are open to considering candidates with other experiences, however we operate at the intensity of these types of organisations and are uncompromising on our expectations
• Commercial modelling: You can build a commercial model from scratch, make your assumptions explicit, and defend them
• Business understanding & due diligence: You quickly grasp what makes a market successful for Eucalyptus, what the unit economics depend on, and how different markets compare. You use that understanding to frame your research and produce a clear, structured point of view on a go/no go decision. 
• Due diligence: You can research a new market independently and produce a clear, structured answer
• Negotiation: You've had real commercial conversations with partners, suppliers, pharma companies and moved them forward
• Project management: You've run complex cross-functional workstreams with real accountability
• Communication: You write tight investment theses and clear slide decks
• Founder mindset: You operate like a founder and enjoy the hustle of getting things done. You are an example of resilience and ownership - when something breaks you fix it, you don’t wait for others.
• Data & SQL (Nice to have): You're comfortable getting your own answers from data - writing SQL queries, building dashboards, and stress-testing your own assumptions without waiting for an analyst to do it for you.

Behaviours & Attitudes

• You act like an owner and lead with humility
• You're resilient and adaptable
• You move fast
• You think from first principles

Who you'll be working with

This role reports to Alejandro Ugarte Limer, Head of International Expansion, and you'll work day-to-day with:

• Deniz Ekmekci (Chief of Staff, VP International)
• Owi Weerawardena (Interim GM, Canada)
• Benjamin Emmanuel (Launcher - International Expansion)
• Jordan McTeare (Head of International Growth & Performance)
• Ryan Nolan (VP, International Expansion)

The international expansion team is small, high-ownership, and fast moving. The people on it are some of the best operators in the business.

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men’s health and well-being, fertility, and skincare.

Here’s what makes joining Euc unique:

1. What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
2. Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.

iii. Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.

1. Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
2. Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the UK

1. Be an owner – Your own stake in the business with our employee options program
2. Invest in your growth – Annual development budget plus 3 days of professional development leave

iii. Support your well-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you

1. Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year
2. Join a connected team – A vibrant office culture with regular socials, clubs, after-school sport, and seasonal events

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

Why this role exists

International expansion has been the growth engine behind many of the defining consumer technology companies of our time - Uber, Airbnb, Doordash, Revolut. Our ambition is to be the next version of this in digital health: the world’s leading international consumer health platform.

Following our acquisition by Hims & Hers, international expansion is the top priority for Eucalyptus. We’re building the international arm of the leading consumer health platform globally and we’re growing the team responsible for making that happen.

Our international expansion team owns everything from evaluating whether we should enter a market, to launching and scaling within it. We move fast, operate with high autonomy, and hold ourselves accountable to outcomes. 

We see our international expansion work in three phases:

1. Select new markets: Evaluate new markets, build the business case, make the go/no-go call
2. Launch new markets: Own a market from post-due-diligence to first patient

iii. Scale launched markets: Win in launched markets by placing data-driven bets and owning the P&L

Depending on where you join and where the business needs you, you'll own one of these phases. As we grow, you will move across all three.

What You’ll Be Doing (why this role is interesting)

If you're working on selecting new markets: You are the person we drop into a country and trust to come back with an answer. That means owning the full due diligence process: competitive landscape, regulatory environment, commercial sizing, pharmacy infrastructure, and pharma partnership opportunities. You'll meet with the people who know the market: potential pharmacy partners, pharma companies, advisors, industry experts and you'll synthesise everything into an investment thesis that gives leadership what they need to go/no-go decision. 

If you're working on launching a new market: You are the end-to-end owner of a market launch - from the first local hire to the first patient acquired. You'll navigate systems, tools, and regulatory environments that nobody has mapped for you yet. You'll build the local team, sign the first pharmacy partner, and keep every workstream moving through rigorous project management and execute every workstream to a world-class standard.

If you're working on scaling a launched market: You own the P&L. You run experiments to improve the funnel, make data-driven bets, and build the systems that let your team do the same. You'll hire and develop local talent, hold them accountable to OKRs, and identify the next opportunity to win in that market. 

About You (Who We’re Looking For)

Skills and experience

• You have at least 2+ years experience working in a high pressure environment such as law, consulting (MBB preferred) or investment banking or 3+ years working as an operator, preferably in a recent high-growth startup. Experience across both ares is highly valued. We are open to considering candidates with other experiences, however we operate at the intensity of these types of organisations and are uncompromising on our expectations
• Commercial modelling: You can build a commercial model from scratch, make your assumptions explicit, and defend them
• Business understanding & due diligence: You quickly grasp what makes a market successful for Eucalyptus, what the unit economics depend on, and how different markets compare. You use that understanding to frame your research and produce a clear, structured point of view on a go/no go decision. 
• Due diligence: You can research a new market independently and produce a clear, structured answer
• Negotiation: You've had real commercial conversations with partners, suppliers, pharma companies and moved them forward
• Project management: You've run complex cross-functional workstreams with real accountability
• Communication: You write tight investment theses and clear slide decks
• Founder mindset: You operate like a founder and enjoy the hustle of getting things done. You are an example of resilience and ownership - when something breaks you fix it, you don’t wait for others.
• Data & SQL (Nice to have): You're comfortable getting your own answers from data - writing SQL queries, building dashboards, and stress-testing your own assumptions without waiting for an analyst to do it for you.

Behaviours & Attitudes

• You act like an owner and lead with humility
• You're resilient and adaptable
• You move fast
• You think from first principles

Who you'll be working with

This role reports to Alejandro Ugarte Limer, Head of International Expansion, and you'll work day-to-day with:

• Deniz Ekmekci (Chief of Staff, VP International)
• Owi Weerawardena (Interim GM, Canada)
• Benjamin Emmanuel (Launcher - International Expansion)
• Jordan McTeare (Head of International Growth & Performance)
• Ryan Nolan (VP, International Expansion)

The international expansion team is small, high-ownership, and fast moving. The people on it are some of the best operators in the business.

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men’s health and well-being, fertility, and skincare.

Here’s what makes joining Euc unique:

1. What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
2. Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.

iii. Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.

1. Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
2. Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the UK

1. Be an owner – Your own stake in the business with our employee options program
2. Invest in your growth – Annual development budget plus 3 days of professional development leave

iii. Support your well-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you

1. Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year
2. Join a connected team – A vibrant office culture with regular socials, clubs, after-school sport, and seasonal events

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

Why this role exists

International expansion has been the growth engine behind many of the defining consumer technology companies of our time - Uber, Airbnb, Doordash, Revolut. Our ambition is to be the next version of this in digital health: the world’s leading international consumer health platform.

Following our acquisition by Hims & Hers, international expansion is the top priority for Eucalyptus. We’re building the international arm of the leading consumer health platform globally and we’re growing the team responsible for making that happen.

Our international expansion team owns everything from evaluating whether we should enter a market, to launching and scaling within it. We move fast, operate with high autonomy, and hold ourselves accountable to outcomes. 

We see our international expansion work in three phases:

1. Select new markets: Evaluate new markets, build the business case, make the go/no-go call
2. Launch new markets: Own a market from post-due-diligence to first patient

iii. Scale launched markets: Win in launched markets by placing data-driven bets and owning the P&L

Depending on where you join and where the business needs you, you'll own one of these phases. As we grow, you will move across all three.

What You’ll Be Doing (why this role is interesting)

If you're working on selecting new markets: You are the person we drop into a country and trust to come back with an answer. That means owning the full due diligence process: competitive landscape, regulatory environment, commercial sizing, pharmacy infrastructure, and pharma partnership opportunities. You'll meet with the people who know the market: potential pharmacy partners, pharma companies, advisors, industry experts and you'll synthesise everything into an investment thesis that gives leadership what they need to go/no-go decision. 

If you're working on launching a new market: You are the end-to-end owner of a market launch - from the first local hire to the first patient acquired. You'll navigate systems, tools, and regulatory environments that nobody has mapped for you yet. You'll build the local team, sign the first pharmacy partner, and keep every workstream moving through rigorous project management and execute every workstream to a world-class standard.

If you're working on scaling a launched market: You own the P&L. You run experiments to improve the funnel, make data-driven bets, and build the systems that let your team do the same. You'll hire and develop local talent, hold them accountable to OKRs, and identify the next opportunity to win in that market. 

About You (Who We’re Looking For)

Skills and experience

• You have at least 6+ years experience working in a high pressure environment such as law, consulting (MBB preferred), investment banking, or as an Operator, preferably in a recent high-growth startup. Experience across both areas is highly valued. We are open to considering candidates with other experiences, however we operate at the intensity of these types of organisations and are uncompromising on our expectations
• Commercial modelling: You can build a commercial model from scratch, make your assumptions explicit, and defend them
• Business understanding & due diligence: You quickly grasp what makes a market successful for Eucalyptus, what the unit economics depend on, and how different markets compare. You use that understanding to frame your research and produce a clear, structured point of view on a go/no go decision. 
• Due diligence: You can research a new market independently and produce a clear, structured answer
• Negotiation: You've had real commercial conversations with partners, suppliers, pharma companies and moved them forward
• Project management: You've run complex cross-functional workstreams with real accountability
• Communication: You write tight investment theses and clear slide decks
• Founder mindset: You operate like a founder and enjoy the hustle of getting things done. You are an example of resilience and ownership - when something breaks you fix it, you don’t wait for others.
• Data & SQL (Nice to have): You're comfortable getting your own answers from data - writing SQL queries, building dashboards, and stress-testing your own assumptions without waiting for an analyst to do it for you.

Behaviours & Attitudes

• You act like an owner and lead with humility
• You're resilient and adaptable
• You move fast
• You think from first principles

Who you'll be working with

This role reports to Alejandro Ugarte Limer, Head of International Expansion, and you'll work day-to-day with:

• Deniz Ekmekci (Chief of Staff, VP International)
• Owi Weerawardena (Interim GM, Canada)
• Benjamin Emmanuel (Launcher - International Expansion)
• Jordan McTeare (Head of International Growth & Performance)
• Ryan Nolan (VP, International Expansion)

The international expansion team is small, high-ownership, and fast moving. The people on it are some of the best operators in the business.

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men’s health and well-being, fertility, and skincare.

Here’s what makes joining Euc unique:

1. What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
2. Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.

iii. Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.

1. Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
2. Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the UK

1. Be an owner – Your own stake in the business with our employee options program
2. Invest in your growth – Annual development budget plus 3 days of professional development leave

iii. Support your well-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you

1. Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year
2. Join a connected team – A vibrant office culture with regular socials, clubs, after-school sport, and seasonal events

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

Eucalyptus has recently agreed to be acquired by Hims & Hers, a move that will help accelerate our international expansion and bring our model of personalised, preventative healthcare to even more people globally.

About the role

We’re hiring MBA interns to join Eucalyptus as Strategy Associates over the summer, or part-time during term.

This is a unique opportunity to step inside one of the fastest-growing digital health companies and own high-priority projects with real commercial and strategic impact. You’ll work directly with senior leaders across the business to tackle mission-critical initiatives spanning market expansion, commercial strategy, customer journey improvements, and post-acquisition integration.

This is not a shadowing role. It’s a hands-on internship where you’ll be expected to take a project from idea through to execution, and help us build the future of healthcare along the way.

What you’ll be doing

• Lead one or more high-impact strategic projects, scoping, validating, and executing alongside senior stakeholders
• Work across cross-functional teams including Growth, Product, and Operations to drive outcomes
• Solve business-critical problems in areas such as operations optimisation with AI, market expansion, partnerships, or patient journey improvement
• Develop frameworks, insights, or tools that can scale beyond your internship
• Contribute to our operating rhythm by tracking KPIs, preparing leadership materials, and helping shape strategy
• Bring a strong point of view, challenge assumptions, and help turn ambiguity into action

About you

Skills & experience

• Currently enrolled in an MBA program at London Business School or another top-tier institution
• 4–8 years of experience in consulting, investment banking, strategy, operations, or fast-paced startups
• Strong analytical and structured thinking skills, confident in Excel / Google Sheets, with bonus points for SQL
• Excellent communication skills and the ability to align multiple stakeholders quickly
• A track record of owning projects end-to-end and turning insight into action

Mindset & behaviours

• You’re entrepreneurial: you move fast, ask smart questions, and figure things out
• You love building: systems, playbooks, models, and business cases
• You’re energised by ambiguity: you can take a blank sheet of paper and turn it into something valuable
• You care about impact: you want your work to move the needle, not just sit in a slide deck

Why join Eucalyptus

• Work directly with senior operators: this is an apprenticeship-style internship with high exposure
• Own meaningful work: you’ll lead something important from start to finish
• Explore the future of health: help us rethink how people manage chronic conditions and preventative care
• Get exposure to an acquisition up close: you’ll be supporting during a key transition period for the business, which very few startups experience
• Get a foot in the door: we’re growing fast and love to convert high-performers into long-term team members
• Work flexibly: hybrid working from our Old Street office and remote as needed

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives. If you need any adjustments in the interview process, just let us know—we’re here to help.

About the role (What you'll be doing) 

As our Social Media Producer, you’ll be a core part of the creative process, working closely with creative strategists and the paid media team to turn strong ideas into high-performing content. This is a hands-on role for a producer who understands what makes creative effective and enjoys bringing ideas to life quickly.

You’ll produce social-first creative designed to perform across paid channels, with speed, iteration, and learning at the centre of how we work. While the role is social-first, you’ll also support performance-led TV creative, applying the same test-and-learn mindset we use in paid social. You’ll have budget to work with and the autonomy to deploy it thoughtfully, approaching projects of all sizes with a clear view of return on investment.

This role reports to the Head of Creative Production and works closely with the broader creative and growth teams.

• Produce social-first creative end to end, from ideation through to execution, primarily across Meta, TikTok, and YouTube, with opportunities to support performance-led TV creative
• Work closely with creative strategists, designers, copywriters, editors, and paid media managers to shape ideas and plan shoots that translate strategy into high-performing creative
• Lead and manage shoots, keeping production lightweight, efficient, and optimised for speed, volume, and performance
• Build and improve workflows that enable fast, repeatable creative production across channels
• Source, brief, and collaborate with creators, KOLs, and Juniper patients to produce authentic, social-native content
• Use performance insights, audience feedback, and platform trends to inform new creative ideas and testing opportunities
• Own creative production budgets for your projects, including forecasting, tracking spend, and reporting on cost per asset to inform future planning and optimisation
• Make practical production decisions that balance creative ambition, speed, and performance outcomes
• Manage multiple projects in parallel, prioritising effectively to meet deadlines while maintaining a high bar for creative quality

About you (Who you are)

• 4+ years experience in social, content, creative production, or performance-focused roles
• Experience producing content for paid social environments
• Strong understanding of UK audiences and social platforms
• Comfortable working in fast-paced, iterative environments
• Confident using tools such as Figma, CapCut, Adobe Premiere, or similar
• Strong organisational skills and attention to detail
• Collaborative, proactive, and comfortable working cross-functionally
• Cares about creative quality and effectiveness and takes pride in making good ideas happen efficiently

You’ll thrive here if you value strong ideas, fast execution, and learning through performance rather than long production cycles or polish for its own sake.

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men’s health and well-being, fertility, and skincare.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the UK

• Be an owner – Your own stake in the business with our employee options program
• Invest in your growth – Annual development budget plus 3 days of professional development leave
• Work flexibly – Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration
• Support your well-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you
• Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year
• Join a connected team – A vibrant office culture with regular socials, clubs, after-school sport, and seasonal events

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About The Role (What You'll Be Doing)

• Strategic Problem-Solving. Identify the highest-impact opportunities across our end-to-end care model, take full ownership of delivering creative, autonomous solutions to ensure our services are intuitive, differentiated and built for long-term patient outcomes.
• Create Seamless Patient Journeys. Use patient insight and data to understand what drives trust, confidence, and action. Redesign journeys, consult flows, segmentation, and support models to remove friction, strengthen engagement, and maximise lifetime value.
• Patient-first approach. Embed empathy into every decision by deeply understanding patient needs ensuring that every improvement makes patients feel safe, clear, and supported.
• Lead Cross-Functional Delivery. Drive end-to-end execution of initiatives by collaborating closely with growth, engineering, and content teams, ensuring that changes are implemented to a high standard and align with business, clinical, and brand requirements.
• Performance Tracking. Define, monitor, and own key metrics across the patient experience; set clear baselines and targets; measure experiment results; and translate data into concrete next steps and recommendations.
• Build Scalable Systems. Develop processes and workflows that reduce bottlenecks, improve operational efficiency, and enable sustainable growth while maintaining a high-quality patient experience.
• Demonstrated ability to leverage AI tools to materially improve productivity, decision-making, and outcomes.

About You (Who you are)

• Ready to get stuck in. Proactive, ambitious, eager to learn, and quick to act.
• Persistent problem-solver. Relentless in overcoming obstacles and finding solutions.
• Team player. Prioritises collective success and collaboration.
• Growth-oriented. Seeks feedback and continuously improves.
• Systems thinker. Skilled at improving processes and driving outcomes.
• Analytical and data-driven. Makes sound decisions grounded in data.
• Clear communicator. Confident sharing updates across teams, business, and our remote workforce.

Experience Required

• ~4-5 years’ experience in startups/scaleups, consulting, or similar high-performance fields.
• Strong analytical skills; confident in Google Sheets/Excel and with data-driven decisions.
• Clear communicator who keeps stakeholders aligned.
• Problem-solver who owns outcomes, rolls up sleeves, and gets things done.
• Passionate about startups, healthcare, and using tech to improve services.
• People management experience, leading with clarity and empathy.
• No clinical background required - this is an operations role.

What’s Ahead in Australia

• Grow with us globally – Learn from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. We’ve been recognised on Hatch’s Hotlist as one of Australia’s top employers.
• Shape your career – Access learning budgets, conferences, certifications, peer shadowing, and a strong knowledge-sharing culture.
• Be an owner – Equity for everyone means you share in the success you help create.
• Work where well-being matters – Enjoy catered wellness talks, exercise classes, Whoop membership, free barista coffees, funded social clubs, and quarterly rooftop parties.
• Innovate with purpose – Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
• Support at every stage – Benefit from generous parental and miscarriage leave, health and professional development leave, personal days, and access to our Employee Assistance Program.

About the role (What you’ll be doing)

We are currently looking for a passionate doctor to join us in our mission to make healthcare accessible, convenient, and safe for our patients in Japan.

• This is a remote position, offering flexibility and the opportunity to make a meaningful impact from the comfort of your own home. （ご自宅やご勤務先など、プライバシーやセキュリティのあるインターネットが整った環境での、完全在宅勤務のお仕事です。）
• We welcome candidates who can commit to working a minimum of one day per week with regularly scheduled shifts. （週1より勤務可能です！）
• You will conduct telehealth consultations with patients, including assessing, screening, diagnosing, and prescribing medication as necessary. （自費診療の問診、処方可否の判断、処方、パソコンでのカルテ入力業務になります。）
• You will adhere to our platform guidelines and policies, completing all required training.（マニュアル完備、事前に研修もあります。）
• You will provide an exceptional clinical experience for patients through the delivery of prompt and empathetic care through online consultations.

About you (Who you are)

• Must Have: Holds a medical license and registered to practice medicine legally in Japan & have at least 3 years of experience as a doctor.（医師免許をお持ちの方。専門医の有無は問いません。3年以上の経験必須。）
• Communication: Empathetic, friendly and approachable.
• Technological Proficiency: Comfort with digital tools, including proficiency in using telehealth platforms, electronic health records, and other digital tools.
• Language: Native level Japanese & business level English.（ネイティブ日本語、ビジネスレベルの英語スキルをお持ちの医師、大歓迎です！）

🏆 Bonus points for:

• Cultural Competence: Understand and respect cultural differences in patient interactions.
• Adaptability to New Tools: Quickly learn and adapt to new technologies and updates.
• Troubleshooting: Ability to troubleshoot basic technical issues that may arise during virtual consultations.

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in Japan?

Obesity in Japan is often overlooked. Although the country is seen as a “slim nation,” the WHO recognises obesity for Asian populations from a BMI of 25 due to higher health risks at lower thresholds. Around 20% of adults receive obesity indicators during annual check-ups, yet many don’t get access to ongoing, supportive care.

Euc is here to offer a more supportive path through:

• Thoughtful, evidence-based clinical care
• Ethical and responsible prescribing
• Accessible, affordable treatment options
• Warm, non-judgmental support for every patient

Our aim: Help people in Japan live with confidence, vitality, and long-lasting wellbeing.

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan while collaborating with top-tier teams in the Philippines and South Africa.
• Shape your career - Access learning budgets (includes language learning), shadow peers in other teams, and learn from a global knowledge-sharing culture.
• Work where wellbeing matters — Enjoy wellness budgets, mental health support through our Employee Assistance Program, annual health checks, flu shots, and work from anywhere policy,
• Innovate with purpose - Work with state-of-the-art tools and contribute to bold, impactful solutions in healthcare.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About the role (What you’ll be doing)

As Senior Manager, FP&A you'll support high-quality financial decision-making across Eucalyptus through analysis, modelling, reporting, and cross-functional partnership.

You'll work closely with finance leadership on the problems that require both strong judgment and strong execution — whether that's building a three-way model, assessing business performance, analysing marketing efficiency, or supporting strategic initiatives with robust financial insights.

This is a highly hands-on role for someone who wants to do the work, not just oversee it. You'll be expected to move quickly, think logically, and operate independently while collaborating with stakeholders across the business.

Your Core Responsibilities

Strategic Modelling:

• Build and scale complex, driver-based financial models that bridge the gap between high-level P&L targets and granular operational data.
• Lead long-range planning and scenario analysis to support high-priority business cases, including product expansion and new market opportunities.
• Deliver high-quality analysis that translates raw data into actionable insights for leadership.

Growth & Unit Economics:

• Deep-dive into growth dynamics, specifically focusing on marketing efficiency, spend analysis, and CAC:LTV ratios.
• Partner with stakeholders across the business to evaluate initiatives, challenge assumptions, and improve the overall quality of decision-making.
• Support the financial side of strategic projects with a focus on execution speed and analytical depth.

Data Systems & AI Integration:

• Integrate AI and automation (e.g., Python scripts or LLM-assisted workflows) to accelerate reporting cycles and predictive forecasting.
• Partner with the Data team to move beyond static sheets into dynamic, real-time dashboards, ensuring a robust "Source of Truth."

About you (Who you are)

Skills and experience

• 3-6 years of experience in a high-intensity analytical environment. Backgrounds in Investment Banking, high-growth companies or similar are highly valued
• Advanced financial modelling capability, including building models from scratch and working comfortably across scenarios and assumptions
• Ability to perform ad hoc analysis independently and turn data into clear, decision-useful insights
• Strong commercial acumen and comfort working on topics such as investment trade-offs, business performance, and growth economics
• Experience operating in fast-paced environments where priorities shift and execution speed matters
• Confidence communicating with stakeholders and working cross-functionally to gather inputs, test thinking, and influence decisions

Behaviours & Attitudes

• You are highly intelligent, curious, and rigorous in how you approach problems
• You are hands-on and happy to roll up your sleeves rather than staying at a distance from the work
• You thrive in ambiguity and can bring structure to messy or evolving questions
• You care about quality, but you also know how to move with pace
• You are pragmatic, low-ego, and focused on what will help the business most
• You build trust through clarity, sound judgment, and a willingness to collaborate

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in Australia?

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. ****Recognised on Hatch’s Hotlist as one of Australia’s top employers, we support early-career professionals to become future global leaders.
• Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
• Be an owner - Equity for everyone means you share in our success.
• Work where well-being matters - Experience catered wellness talks, exercise classes, whoops to track your wellbeing, free barista coffees, funded social clubs, and quarterly rooftop parties.
• Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
• Support at every stage - Benefit from parental and miscarriage leave, to health, professional development, and personal days, Whoop membership, and our Employee Assistance Program.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About the role (What you’ll be doing)

We are currently looking for a passionate doctor to join us in our mission to make healthcare accessible, convenient, and safe for our patients in Japan.

• This is a remote position, offering flexibility and the opportunity to make a meaningful impact from the comfort of your own home. （ご自宅やご勤務先など、プライバシーやセキュリティのあるインターネットが整った環境での、完全在宅勤務のお仕事です。）
• We welcome candidates who can commit to working a minimum of one day per week with regularly scheduled shifts. （週1より勤務可能です！）
• You will conduct telehealth consultations with patients, including assessing, screening, diagnosing, and prescribing medication as necessary. （自費診療の問診、処方可否の判断、処方、パソコンでのカルテ入力業務になります。）
• You will adhere to our platform guidelines and policies, completing all required training.（マニュアル完備、事前に研修もあります。）
• You will provide an exceptional clinical experience for patients through the delivery of prompt and empathetic care through online consultations.

About you (Who you are)

• Must Have: Holds a medical license and registered to practice medicine legally in Japan & have at least 3 years of experience as a doctor.（医師免許をお持ちの方。専門医の有無は問いません。3年以上の経験必須。）
• Communication: Empathetic, friendly and approachable.
• Technological Proficiency: Comfort with digital tools, including proficiency in using telehealth platforms, electronic health records, and other digital tools.
• Language: Native level Japanese & business level English.（ネイティブ日本語、ビジネスレベルの英語スキルをお持ちの医師、大歓迎です！）

🏆 Bonus points for:

• Cultural Competence: Understand and respect cultural differences in patient interactions.
• Adaptability to New Tools: Quickly learn and adapt to new technologies and updates.
• Troubleshooting: Ability to troubleshoot basic technical issues that may arise during virtual consultations.

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in Japan?

Obesity in Japan is often overlooked. Although the country is seen as a “slim nation,” the WHO recognises obesity for Asian populations from a BMI of 25 due to higher health risks at lower thresholds. Around 20% of adults receive obesity indicators during annual check-ups, yet many don’t get access to ongoing, supportive care.

Euc is here to offer a more supportive path through:

• Thoughtful, evidence-based clinical care
• Ethical and responsible prescribing
• Accessible, affordable treatment options
• Warm, non-judgmental support for every patient

Our aim: Help people in Japan live with confidence, vitality, and long-lasting wellbeing.

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan while collaborating with top-tier teams in the Philippines and South Africa.
• Shape your career - Access learning budgets (includes language learning), shadow peers in other teams, and learn from a global knowledge-sharing culture.
• Work where wellbeing matters — Enjoy wellness budgets, mental health support through our Employee Assistance Program, annual health checks, flu shots, and work from anywhere policy,
• Innovate with purpose - Work with state-of-the-art tools and contribute to bold, impactful solutions in healthcare.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About Euc

We’re making good health last a lifetime

More than 1 billion people globally live with obesity, a significant leading indicator of many preventable chronic diseases such as diabetes and heart disease.

Eucalyptus is the company behind Juniper, one of the world’s largest weight management programs combining GLP-1 medication with a tailored nutrition and exercise programme, supported by our multidisciplinary care team of prescribers, health coaches, dietitians, nurses and pharmacists.

Our published clinical research demonstrates that our combined approach to weight management and lifestyle change increases the likelihood of our patients losing significant weight during their treatment with Juniper by four times.

Since launching, we’ve grown fast to support millions of patients. In the last 12 months:

• We grew the size of our patient base by 10x in the UK, received selective NICE endorsement for our holistic approach to obesity management, and grew our team from 50 to 200.
• Globally, we grew revenue by >120% YoY, while reducing cash burned by 90% YoY, with over $100M USD raised from global investors such as BOND, NewView, Blackbird and Airtree - early backers of companies like Canva, Stripe, Uber and Airbnb.

What’s next?

In 2025, we are charting the path to support hundreds of thousands of patients while launching into new conditions, demographics, and geographies as we move towards our vision of creating a preventive healthcare ecosystem.

We’re building the world’s largest international digital healthcare company. This will be highly challenging, very rewarding and the adventure of a lifetime, working with the best operators you will ever encounter.

If that gets you excited, let’s talk!

About the Role

We’re looking for a Senior Data Engineer to join our growing UK data team. This role combines hands-on engineering with real business impact: you’ll provide core data engineering support for the UK market, while also building novel data pipelines to unlock optimisation, personalisation, and advanced analytics across our data stack.

You’ll work closely with data analysts, operations, marketing, and product teams to ensure our data is reliable, accessible, and actionable — helping us deliver more personalised healthcare experiences at scale.

What You’ll Do

• Own and maintain data pipelines that serve the UK business, ensuring accuracy, reliability, and efficiency.
• Partner with analysts and data scientists to deliver clean, well-modelled datasets for reporting and experimentation.
• Design and build new data pipelines that enable optimisation and personalisation (e.g. user segmentation, recommendation features, lifecycle targeting).
• Collaborate with global engineering and platform teams to align on standards while advocating for UK-specific requirements.
• Work with functional teams to provide bespoke solutions for specific use cases, including streaming reporting & analytics, real-time data pipelines, and inference and personalisation services.

About You

• 6+ years of experience in data engineering or similar roles.
• Strong proficiency in SQL and modern data warehouses (BigQuery, Snowflake, or Redshift).
• Hands-on experience with orchestration tools (Airflow, Dagster) and ETL/ELT pipelines/tools (dbt).
• Familiarity with cloud platforms (preferably GCP)
• Comfortable with Python for data transformation and pipeline development.
• Ability to distil requirements into a clear, bespoke solution that creates sustainable value
• Strong communication skills — able to work with both technical and non-technical stakeholders.

So, why join Eucalyptus?

• Make real impact, fast - We build in the open together, which helps us learn and iterate more quickly to deliver high-quality outcomes faster than anyone else. Helping impact patients’ lives for the better from the moment you join Euc.
• You’ll be supported to accelerate your career - Regular feedback alongside our bi-annual performance reviews, a professional development budget & leave help ensure you have the support you need to level up. We’re committed to helping every Eucalypt reach their full potential.
• You’ll work with others who are incredibly passionate about what they do - Our talent bar is high, and our work ethic is strong. You’ll get to stretch yourself every day, be given autonomy to tackle interesting problems, and work amongst people who care deeply about our patients.
• We also offer a range of benefits including
  • Your own stake in the business with our employee options program
  • Newly opened HQ in vibrant Old Street, designed for focus and collaboration
  • A flexible hybrid setup: 3 days a week in our Old Street office
  • A monthly wellness allowance, for you to spend on whatever wellness means to you
  • A yearly personal development budget and 3 extra days of leave to continuously up-skill yourself
  • 25 days holiday + bank holidays with an enhanced parental leave policy
  • A fun office with regular socials including after-school sport, clubs, cycle kick-offs, and seasonal parties. We had our winter social in Paris last year! 🇫🇷
  • Your own MacBook and more!
• Want to hear more about what it’s like to work at Eucalyptus? Hear from our team here or check us out on Instagram @eucalyptus.health

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About Euc

We’re making good health last a lifetime

More than 1 billion people globally live with obesity, a significant leading indicator of many preventable chronic diseases such as diabetes and heart disease.

Eucalyptus is the company behind Juniper, one of the world’s largest weight management programs combining GLP-1 medication with a tailored nutrition and exercise programme, supported by our multidisciplinary care team of prescribers, health coaches, dietitians, nurses and pharmacists.

Our published clinical research demonstrates that our combined approach to weight management and lifestyle change increases the likelihood of our patients losing significant weight during their treatment with Juniper by four times.

Since launching, we’ve grown fast to support millions of patients. In the last 12 months:

• We grew the size of our patient base by 10x in the UK, received selective NICE endorsement for our holistic approach to obesity management, and grew our team from 50 to 200.
• Globally, we grew revenue by >120% YoY, while reducing cash burned by 90% YoY, with over $100M USD raised from global investors such as BOND, NewView, Blackbird and Airtree - early backers of companies like Canva, Stripe, Uber and Airbnb.

What’s next?

In 2025, we are charting the path to support hundreds of thousands of patients while launching into new conditions, demographics, and geographies as we move towards our vision of creating a preventive healthcare ecosystem.

We’re building the world’s largest international digital healthcare company. This will be highly challenging, very rewarding and the adventure of a lifetime, working with the best operators you will ever encounter.

If that gets you excited, let’s talk!

About the Role

We’re looking for a Mid-level Data Engineer to join our growing UK data team. This role combines hands-on engineering with real business impact: you’ll provide core data engineering support for the UK market, while also building novel data pipelines to unlock optimisation, personalisation, and advanced analytics across our data stack.

You’ll work closely with data analysts, operations, marketing, and product teams to ensure our data is reliable, accessible, and actionable — helping us deliver more personalised healthcare experiences at scale.

What You’ll Do

• Own and maintain data pipelines that serve the UK business, ensuring accuracy, reliability, and efficiency.
• Partner with analysts and data scientists to deliver clean, well-modelled datasets for reporting and experimentation.
• Design and build new data pipelines that enable optimisation and personalisation (e.g. user segmentation, recommendation features, lifecycle targeting).
• Collaborate with global engineering and platform teams to align on standards while advocating for UK-specific requirements.
• Work with functional teams to provide bespoke solutions for specific use cases, including streaming reporting & analytics, real-time data pipelines, and inference and personalisation services.

About You

• 4+ years of experience in data engineering or similar roles.
• Strong proficiency in SQL and modern data warehouses (BigQuery, Snowflake, or Redshift).
• Hands-on experience with orchestration tools (Airflow, Dagster) and ETL/ELT pipelines/tools (dbt).
• Familiarity with cloud platforms (preferably GCP)
• Comfortable with Python for data transformation and pipeline development.
• Ability to distil requirements into a clear, bespoke solution that creates sustainable value
• Strong communication skills — able to work with both technical and non-technical stakeholders.

So, why join Eucalyptus?

• Make real impact, fast - We build in the open together, which helps us learn and iterate more quickly to deliver high-quality outcomes faster than anyone else. Helping impact patients’ lives for the better from the moment you join Euc.
• You’ll be supported to accelerate your career - Regular feedback alongside our bi-annual performance reviews, a professional development budget & leave help ensure you have the support you need to level up. We’re committed to helping every Eucalypt reach their full potential.
• You’ll work with others who are incredibly passionate about what they do - Our talent bar is high, and our work ethic is strong. You’ll get to stretch yourself every day, be given autonomy to tackle interesting problems, and work amongst people who care deeply about our patients.
• We also offer a range of benefits including
  • Your own stake in the business with our employee options program
  • Newly opened HQ in vibrant Old Street, designed for focus and collaboration
  • A flexible hybrid setup: 3 days a week in our Old Street office
  • A monthly wellness allowance, for you to spend on whatever wellness means to you
  • A yearly personal development budget and 3 extra days of leave to continuously up-skill yourself
  • 25 days holiday + bank holidays with an enhanced parental leave policy
  • A fun office with regular socials including after-school sport, clubs, cycle kick-offs, and seasonal parties. We had our winter social in Paris last year! 🇫🇷
  • Your own MacBook and more!
• Want to hear more about what it’s like to work at Eucalyptus? Hear from our team here or check us out on Instagram @eucalyptus.health

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About the role (What You’ll Be Doing)

We’re looking for a Senior Product Designer to be the second design hire on our UK team. This is a rare opportunity to help to shape the direction of the design function in our highest-growth market in a role where you’ll have real ownership and a broad remit.

You’ll join our newly established UK Product and Engineering function to design for our UK-focused product squad, working across discovery, experimentation, and iterative product development on our award-winning app and internal tooling. You’ll play a foundational part in creating transformative patient experiences that are simple, evidence-led, and deliver tangible health outcomes for tens of thousands of patients.

You’ll also help define how we embed design into our ways of working in the UK – from research and tooling to collaboration and feedback.

This role is perfect for a senior designer who thrives on autonomy, enjoys close collaboration, and is excited about joining a small but fast-moving team.

In this role, you will:

• Craft end-to-end design work for the UK product team – from research to wireframes and final UI, collaborating with the Senior Product Manager and Engineering Manager to design elegant solutions to complex problems
• Facilitate customer research, including prototype testing, to level up usability and continuously iterate, using patient insights to actively improve our features and champion the patient’s voice
• Contribute to the product vision for the UK product team. This will involve working closely with the Senior Product Manager to envision the future of the patient experience and contributing to the discovery process through research, competitor analysis and data
• Champion best design practices and ways of working, evangelising design to the growing UK business and contributing to cross-border design and product team collaboration

About you (Who you are)

You're a talented Designer with a passion for health and excitement about building our expanding healthcare platform. You enjoy working in dynamic environments, solving complex problems, and creating thoughtful, user-centred design solutions that make a real impact.

Skills & Experience:

• Product Design Experience (4+ years): You have dedicated product design experience in fast-paced, product-led environments. You've owned end-to-end design workflows, created comprehensive design systems, and shipped multiple impactful digital experiences – bonus points if it’s at a B2C company.
• User Research Expertise: You've planned and conducted user interviews, moderated testing sessions, facilitated workshops, and created various fidelity prototypes to test assumptions and refine solutions.
• Evidence-Based Approach: You validate your design decisions using competitive analysis, user research, and product data. You make compelling cases for your design choices based on both qualitative and quantitative insights.
• Outcome-Driven Design: You design with clear business and patient outcomes in mind. You've created solutions that demonstrably improved engagement, conversion, or other key metrics that matter.
• Independent Design Leadership: You confidently drive the design process from discovery to delivery, balancing user needs with business objectives. You know when to seek input and when to make autonomous decisions.

Behaviours & Attitudes

• Patient-first mindset: You put patient outcomes above all else, ensuring every decision balances business growth with clinical excellence and exceptional care. You deeply understand and advocate for user needs. You can translate complex health journeys into intuitive, accessible, and emotionally resonant experiences.
• Design Craft Excellence: You have a sharp eye for detail and take pride in your execution. You balance aesthetic quality with usability principles and maintain consistent standards across all touch points.
• Systems Thinking: You design holistic solutions rather than isolated features. You recognize patterns, create scalable components, and consider how your work fits within the broader product ecosystem.
• Collaborative Creation: You thrive in cross-functional environments, effectively communicating design decisions and incorporating feedback from product, engineering, and clinical teams without compromising your design vision.

Bonus Points

• Experience in consumer technology products with a strong engagement focus
• Experience designing healthcare or wellness products
• Portfolio featuring both mobile applications and web platforms
• Deep interest in digital health, especially in women’s health and preventative care
  
  

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men’s health and well-being, fertility, and skincare.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the UK

• Be an owner – Your own stake in the business with our employee options program
• Invest in your growth – Annual development budget plus 3 days of professional development leave
• Work flexibly – Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration
• Support your well-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you
• Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year
• Join a connected team – A vibrant office culture with regular socials, clubs, after-school sport, and seasonal events

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

As we continue to scale globally, maintaining robust, scalable financial processes is essential to ensuring visibility, control, and efficiency across the business. This is where this role comes in. 

About the role (What you’ll be doing)

In this position, you'll ensure the accuracy, integrity, and scalability of expense operations across Euc, enabling teams to operate efficiently while maintaining strong financial controls. You’ll partner closely with Finance and cross-functional stakeholders and report into the Finance team.

• Review, audit, and process employee expense reports, ensuring accuracy, completeness, and compliance with company policies
• Manage end-to-end reimbursement processes (e.g., travel, per diem, corporate cards), including reconciliation with accounting systems and card statements
• Enforce expense policies and internal controls by identifying non-compliant spend, resolving discrepancies, and maintaining audit-ready records
• Serve as the primary point of contact for expense-related queries, providing clear and timely support to employees across markets
• Prepare expense reports and analyses, identifying trends, anomalies, and opportunities for cost optimisation
• Administer and optimise expense management systems (e.g., Concur, Expensify, Ramp), including workflows, data integrity, and troubleshooting

About you (Who you are)

You are detail-oriented, process-driven, and comfortable operating in a fast-paced, global environment. You take ownership of your work, communicate clearly, and look for ways to improve how things are done. You proactively identify and resolve issues, bring structure to processes, and continuously improve systems to balance strong controls with a seamless employee experience.

Skills & experience

• 2+ years of experience in expense management, accounts payable, or finance operations
• Strong understanding of expense policies, audit requirements, and reconciliation processes
• Experience using expense management platforms (e.g., Concur, Expensify, Ramp) and accounting systems
• High attention to detail with the ability to identify discrepancies and ensure data accuracy
• Strong communication skills, with the ability to support stakeholders and explain policies clearly
• Comfortable working cross-functionally and managing multiple priorities in a dynamic environment

Nice to have

• Experience supporting global or multi-entity expense processes
• Exposure to process improvement or automation initiatives

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the Philippines?

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan while collaborating with top-tier teams in the Philippines and South Africa.
• Shape your career - ****Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
• Work where wellbeing matters - Enjoy wellness budgets, social clubs, hybrid work arrangement, and initiatives that help you stay balanced and connected.
• Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
• Support at every stage - Benefit from comprehensive health coverage (including up to 2 dependents), vacation, sick, and parental leaves, 13th-month pay, statutory benefits, and transport allowance.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About the role (What you'll be doing)

As a Performance Marketer, you will be a hands-on IC sitting within the International Launch Team, working directly under the Global Head of Performance and alongside our Staff Performance Marketer (Search & Analytics). You'll be a key part of the central buying function, responsible for running paid media across international markets from day one.

You'll start with Meta as our biggest spending channel, then expand across TikTok, Search, and others as the function grows. There's minimal approval friction here. If you have a good idea, you can test it. The feedback loop is tight and the learning is real.

You'll:

• Own and optimise paid media campaigns across Meta, with expanding scope into TikTok and Search
• Set up paid media accounts from scratch in new markets - building campaign structure, tracking, and creative testing frameworks from the ground up
• Run a consistent test-measure-learn cycle across creative and campaign setup to keep improving performance
• Work within established playbooks and pressure test them - flagging what's working, what isn't, and why
• Turn performance data into sharp creative briefs and clear optimisation plans
• Analyse what's working across creative, targeting, and landing page experience - and act on it
• Build clear performance reports that track results by channel, campaign, and creative
• Keep tracking clean and accurate across platforms using pixels, UTMs, and event-based measurement
• Explore and apply AI tools to create efficiencies in day-to-day workflows and speed up the test-and-learn cycle
• Stay across platform changes and best practices to keep strategies sharp
• Work cross-functionally with analytics and growth teams to surface insights and spot new opportunities

About you (Who you are)

You've got 3-5 years in performance marketing with serious hands-on time on Meta. You think about creative as the lever, not an afterthought. You're comfortable pulling data and turning it into a point of view and you're curious enough to keep pushing on what's possible.

You'll likely bring:

• 3-5 years of performance marketing experience with a heavy focus on Meta / Facebook Ads
• Strong instincts for direct response creative - what works, how to test it, and how to scale it
• Experience managing ad accounts spending meaningful budgets, ideally across multiple markets or brands
• Solid understanding of campaign setup, attribution, pixel and event tracking
• Analytical chops - you can read performance data and know what to do with it
• A genuine curiosity about AI tools and how they can make you faster and smarter
• Comfort working across multiple channels (TikTok and Search experience is a bonus)
• Experience in regulated categories (health, finance) is a plus but not required
• Based in London and able to be in the Old Street office 3 days a week

Why join Eucalyptus?

• Real scale, real fast - you'll be running campaigns across 6-7 figure monthly budgets across multiple international markets
• Set things up from scratch - this isn't just inheriting a running account. You'll stand up new markets from zero, which is rare experience at this level
• Creative-first culture - we believe creative is the most important part of marketing, and you'll be in an environment that takes it seriously
• Direct access to senior leadership - you'll work shoulder-to-shoulder with the Global Head of Performance and a Staff-level specialist from day one
• Fast feedback, low friction - good ideas get tested quickly here. No months of approvals to move forward
• Global exposure - running campaigns across markets that most marketers never get near

Perks and benefits

• Hybrid working (3 days/week in our Old Street office)
• Annual professional development budget
• 25 days holiday + bank holidays
• Wellness allowance
• Enhanced parental leave (20 weeks paid for primary carers)

About the Role (What You’ll Be Doing)

This role plays a critical part in ensuring our patients receive consistently high‑quality, empathetic support as we scale. You’ll work with key stakeholders and front-line operations to help safeguard care standards, surface insights from frontline interactions, and drive continuous improvement across patient support processes. This role reports to the Senior Operations Manager for Juniper Australia.

• Audit patient support interactions (email, live chat, calls) through a patient‑first and empathetic lens to ensure quality, tone, and adherence to internal standards.
• Produce weekly QA reports for Team Leads, including quality scores, trends, and clear coaching or training recommendations.
• Analyse QA results and support metrics (e.g. ticket quality, error rates, patient satisfaction) to identify patterns and propose actionable improvements.
• Maintain and optimise macros, templates, and workflows to reflect changes in products, policies, or processes, ensuring content remains accurate, compliant, and scalable.
• Partner with Learning and Knowledge Management to design and deliver training, measuring impact through QA outcomes, knowledge checks, and performance improvements.
• Collaborate weekly with Senior Patient Support Specialists and Process Specialists to identify process gaps, implement automation, and improve turnaround times.
• Capture and share patient insights, sentiment, and quality risks with cross‑functional partners to inform operational, product, and care improvements.

About You (Who You Are)

• At least 4-5 years of experience in quality control in a fast-paced customer centric environment
• A strong customer‑centric mindset, with a keen ability to assess tone, empathy, and communication quality.
• Analytical and reporting skills, with experience turning data into clear insights and practical recommendations.
• Strong communication skills, comfortable working with team members at all levels, from frontline specialists to senior stakeholders.
• Experience in quality assurance, process improvement, or customer support operations is a strong advantage.
• Can work in a hybrid set-up (2-3x per week on-site) at our hub in Makati

Why Join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s Ahead in the Philippines?

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan while collaborating with top-tier teams in the Philippines and South Africa.
• Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
• Work where wellbeing matters - Enjoy wellness budgets, social clubs, hybrid work arrangement, and initiatives that help you stay balanced and connected.
• Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
• Support at every stage - Benefit from comprehensive health coverage (including up to 2 dependents), vacation, sick, and parental leaves, 13th-month pay, statutory benefits, and transport allowance.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About the role (What you'll be doing)

We’re looking for a Social Media Manger to grow Juniper’s social presence in the UK.

You'll own the strategy and day-to-day execution of all platforms in the UK. This is a high-ownership, high-leverage role at the intersection of brand, performance and product.

• Shaping and executing our social media strategy across platforms including but not limited to Instagram, TikTok, YouTube, and Reddit
• Partnering with our Content Creative to create engaging, social-first content
• Managing and maintaining content calendars, ensuring timely and consistent publishing
• Scheduling and publishing posts across channels, using social tools and platform-native features
• Monitoring and responding to comments and messages, helping build a trusted and supportive community
• Tracking performance and compiling regular reports on key metrics, insights, and learnings
• Supporting creator and talent partnerships, helping coordinate briefs, timelines, and content delivery
• Staying up to date with platform trends and identifying opportunities to test new formats or ideas
• Working cross-functionally with Paid, Creative, and Product teams to ensure alignment across campaigns

About you (Who you are)

• 5+ years experience in social media or content roles, ideally within a consumer or healthcare brand
• Strong understanding of major social platforms (especially Instagram and TikTok) and what performs well
• Highly organised, with experience managing content calendars and multiple workstreams
• Comfortable with analytics and reporting, with a data-informed mindset
• Confident communicator, able to engage with creators, clinicians, agencies, and internal teams
• Detail-oriented, proactive, and eager to learn in a fast-paced environment
• Passionate about health, wellness, or building meaningful consumer brands
• Comfortable operating in a fast-changing, ambiguous, high-ownership environment

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men’s health and well-being, fertility, and skincare.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the UK

• Be an owner – Your own stake in the business with our employee options program
• Invest in your growth – Annual development budget plus 3 days of professional development leave
• Work flexibly – Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration
• Support your well-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you
• Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year
• Join a connected team – A vibrant office culture with regular socials, clubs, after-school sport, and seasonal events

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About the role (What You'll Do)

As our Art Director you'll define the creative vision and visual strategy for Juniper's advertising campaigns, driving excellence across all channels. Reporting to our Associate Creative Director - Art, you'll partner closely with copywriters, designers, and video editors to develop premium, on-brand creative that brings campaigns to life from brief to final delivery.

• Create visually compelling advertising creative for Juniper across channels, with a strong focus on paid social and campaign work.
• Lead the visual craft of projects from concept to execution, including art direction, storyboarding, campaign identity, and asset design.
• Develop premium, on-brand visuals across a range of outputs such as ads, billboards, email creative, landing pages, and shoot concepts.
• Work closely with copywriters, designers, and video editors to bring ideas to life from brief through to final delivery.
• Contribute to the early creative process by generating design-led ideas and shaping how our brand shows up across growth marketing.

About You (Who you are)

• 4+ years of experience in advertising design, graphic design, art direction, or closely related creative roles. In-house experience
• Background in an Australian design or advertising agency, with a portfolio that demonstrates strong craft across ads, branding, and campaign identity.
• A sharp visual eye with strengths in typography, layout, imagery, and building polished, premium brand expression.
• Comfortable being hands-on in the work, using design craft to respond to briefs and turn ideas into high-quality creative outputs.
• Sydney-based and able to work closely with the team in person, including regular involvement in shoots and collaborative creative development.
• Empathetic & Culturally Aware: You understand that Juniper operates in a sensitive category. Your creative choices reflect empathy, credibility, and respect for the audience's journey
• Passionate About the Mission: You genuinely care about women's health and want to help build a brand that supports women through every stage of their journey.
• Performance-Minded: You're comfortable working with performance data and using insights to improve your work. You understand that beautiful design should also drive results.

About the role (What You'll Do)

As our Art Director you'll define the creative vision and visual strategy for Juniper's advertising campaigns, driving excellence across all channels. Reporting to our Associate Creative Director - Art, you'll partner closely with copywriters, designers, and video editors to develop premium, on-brand creative that brings campaigns to life from brief to final delivery.

• Create visually compelling advertising creative for Juniper across channels, with a strong focus on paid social and campaign work.
• Lead the visual craft of projects from concept to execution, including art direction, storyboarding, campaign identity, and asset design.
• Develop premium, on-brand visuals across a range of outputs such as ads, billboards, email creative, landing pages, and shoot concepts.
• Work closely with copywriters, designers, and video editors to bring ideas to life from brief through to final delivery.
• Contribute to the early creative process by generating design-led ideas and shaping how our brand shows up across growth marketing.

About You (Who you are)

• 4+ years of experience in advertising design, graphic design, art direction, or closely related creative roles. In-house experience
• Background in an Australian design or advertising agency, with a portfolio that demonstrates strong craft across ads, branding, and campaign identity.
• A sharp visual eye with strengths in typography, layout, imagery, and building polished, premium brand expression.
• Comfortable being hands-on in the work, using design craft to respond to briefs and turn ideas into high-quality creative outputs.
• Sydney-based and able to work closely with the team in person, including regular involvement in shoots and collaborative creative development.
• Empathetic & Culturally Aware: You understand that Juniper operates in a sensitive category. Your creative choices reflect empathy, credibility, and respect for the audience's journey
• Passionate About the Mission: You genuinely care about women's health and want to help build a brand that supports women through every stage of their journey.
• Performance-Minded: You're comfortable working with performance data and using insights to improve your work. You understand that beautiful design should also drive results.

About the Role

As a Global Workforce Management (WFM) Specialist, you will play a critical role ensuring that all our patient-supporting teams — including clinical support, operational support, coaches and back-office functions — are scheduled, staffed, and forecasted to meet demand and service-level agreements (SLAs) across Australia and the UK. You’ll partner with market managers, Team Leads, and senior operations leaders to design and optimise workforce strategy, coverage, capacity planning, and real-time staffing to support evolving multichannel patient needs.

You’ll report to the Global Patient Operations Manager (Philippines) and work across time zones and teams to ensure real-time support readiness, predictive staffing, and cost-effective execution. This role operates generally on 11:00am – 9:00pm PHT to align with both AU and UK teams - our major markets.

What You’ll Be Doing

• Forecasting & Capacity Planning: Build and refine multi-horizon forecasts that inform staffing needs across our patient-facing teams and clinical/support workflows, accounting for seasonality, channel mix (calls, chats, email), and market growth.
• Scheduling & Rostering: Create and maintain schedules that balance service levels, coverage minimums, productivity, and team wellbeing, while ensuring SLAs are achieved for all markets and functions.
• Real-Time Support Coordination: Monitor intraday volumes and adjust staffing as needed in real time to maintain service levels across channels and geographies; support real-time and multichannel workforce requirements as we scale.
• PTO, Leave, Attendance & Trend Monitoring: Own the PTO planning view and collaborate with Team Leads to ensure minimum coverage; proactively track and escalate absence trends (e.g. sick days) that risk operational performance.
• Overtime (OT) Planning & Reporting: Identify, plan, and manage OT needs end-to-end — from forecasting the requirement to scheduling, monitoring, and evaluating outcomes with insights on costs, coverage impact, and backlog clearance.
• Demand & Capacity Insights: Communicate forecast accuracy, hiring needs, capacity risks, and opportunities to market managers and senior leadership; support workforce strategies that align with operational goals.
• Reporting & Analytics: Build and maintain WFM dashboards showing forecast vs actuals, coverage metrics, utilisation, shrinkage, OT impact, and other KPIs that inform decisions and continuous improvement.
• Operational Partnership: Collaborate with stakeholders (Ops, QA, Training, Process, Product) to ensure workforce strategy supports quality outcomes, training needs, and process enhancements that affect staffing models.
• Cost Management: Partner with the Operations Manager in PH to manage workforce costs and drive efficiency improvements while preserving service quality.

Who We’re Looking For

We’re looking for someone who brings both strategic vision and operational execution excellence to workforce management:

• Experience: At least 4 years of proven experience in workforce management within contact centres or multi-channel operational environments.
• Data-Driven: Comfortable with forecasting models, analytics tools, and workforce planning methodologies; able to turn insights into actions.
• Operationally Savvy: Strong understanding of scheduling, real-time staffing, channel mix, and SLA management in complex, distributed environments.
• Collaborative & Communicative: Can effectively partner with market leads, cross-functional stakeholders, and diverse teams across time zones.
• Proactive & Problem-Solving Mindset: Anticipates risks, identifies trends, and proposes solutions before challenges become issues.
• Adaptable: Thrives in fast-paced, evolving environments with shifting priorities and innovation opportunities.

Why You Should Join Eucalyptus

Grow with us globally – Work across Australia, the UK, and Philippines, shaping high-impact processes and training for patient operations.

Support at every stage – From day one, enjoy comprehensive health coverage (including dependents), vacation, sick, and parental leave, 13th-month pay, and all statutory benefits (SSS, PHIC, Pag-IBIG).

Wellbeing & Balance – Wellness budgets, transport allowance, and initiatives that help keep you energized and connected.

Learning & Career Growth – Access learning budgets, certifications, mentorship, and collaboration across global teams.

Purpose & Impact – Help define how our global patient support teams learn, operate, and improve — with real influence on how healthcare is delivered at scale.

At Eucalyptus, we value individuals from all backgrounds, perspectives, and experiences, and we embrace the unique qualities each person brings. If you need any accommodation during the hiring process, please let us know.

Location

Manila, Philippines (On-site 2-3 days per week)

Working Hours

Generally 11:00am – 9:00pm PHT to support AU & UK collaboration

About Eucalyptus

We’re on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We’re here to build better long-term care.

Euc is the company behind Juniper, one of the world’s largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times.

Our Growth Story:

• 130% YoY revenue growth and 90% reduction in cash burn, with $100M+ raised from investors including BOND, NewView, Blackbird and Airtree.
• Scaled to over 100,000 monthly active patients across our weight-management program.
• Grew the UK patient base from 4,000 to ~40,000 and received selective NICE endorsement to provide services to the NHS.
• Tailored our offering to over 5,000 patients in Germany and Japan

About the role (What you'll be doing)

This isn’t your ordinary customer support role. You won't just be executing processes or answering tickets; you'll be at the forefront of resolving patient issues and delivering high-quality care. As an Operations Specialist, you’ll be an essential part of our mission to provide outstanding support to our patients.

Your core responsibilities:

• Patient-Centric Problem Solving: You'll take ownership of patient issues, ensuring they are resolved swiftly and effectively. Your focus is on delivering the highest standard of care and support, making a real difference in the lives of our patients.
• Collaborative Partnerships: Work closely with our doctors, nurses, pharmacies, and delivery partners to coordinate and deliver the best possible outcomes for our patients, ensuring seamless communication and collaboration across teams.
• Exceeding Service Targets: Consistently meet and exceed key performance metrics, including Customer Satisfaction (CSAT), tickets solved, Average Handling Time (AHT), and other service-related goals.
• Process Improvement & Innovation: Identify opportunities to enhance our services through optimized processes and automation. You’ll not only spot inefficiencies but also take the initiative to design and implement solutions that improve our support operations.
• Trend Identification & Escalation: Monitor and escalate recurring issues or patterns in patient tickets to your colleagues and team leaders. Your attention to detail will be crucial in preventing future problems and enhancing our service quality.

About you (Who you are):

• You have 3+ years of experience in Telehealth or healthcare support, customer service, tech support or other problem solving roles (e.g. travel and hospitality, financial services, e-commerce support, real estate, logistics)
• You have strong Japanese & English written and verbal communication skills, and can adapt your tone of voice to suit different patient needs
• You're passionate about solving problems and committed to creating positive outcomes for patients
• You’re comfortable with technology, with strong computer skills and experience using customer service tools such as Zendesk, Zoom Phone, or LINE.
• You’re proactive and reliable, with a talent for anticipating next steps and following through effectively.
• You have exceptional attention to detail and a commitment to delivering high-quality work.
• You’re genuinely interested in healthcare and wellness, and may have experience in the healthcare sector or related fields.

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in Japan?

Obesity in Japan is often overlooked. Although the country is seen as a “slim nation,” the WHO recognises obesity for Asian populations from a BMI of 25 due to higher health risks at lower thresholds. Around 20% of adults receive obesity indicators during annual check-ups, yet many don’t get access to ongoing, supportive care.

Euc is here to offer a more supportive path through:

• Thoughtful, evidence-based clinical care
• Ethical and responsible prescribing
• Accessible, affordable treatment options
• Warm, non-judgmental support for every patient

Our aim: Help people in Japan live with confidence, vitality, and long-lasting wellbeing.

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan while collaborating with top-tier teams in the Philippines and South Africa.
• Shape your career - Access learning budgets (includes language learning), shadow peers in other teams, and learn from a global knowledge-sharing culture.
• Work where wellbeing matters — Enjoy wellness budgets, mental health support through our Employee Assistance Program, annual health checks, flu shots, and work from anywhere policy,
• Innovate with purpose - Work with state-of-the-art tools and contribute to bold, impactful solutions in healthcare.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About the role (What you’ll be doing):

• Own Zendesk end-to-end — workflows, triggers, automations, macros, views, and user management across multiple patient-facing teams and brands
• Diagnose and resolve system issues, edge cases, and workflow conflicts to keep operations running smoothly at scale
• Design and implement configuration changes with a strong understanding of downstream impact
• Maintain high standards for system hygiene, documentation, and change discipline
• Build and evolve reporting and dashboards that give teams clear visibility on performance, volume, and system behaviour
• Turn ambiguous questions into actionable insights that drive better operational and patient outcomes
• Own and deliver on structured system requests (e.g. new views, triggers, reporting), while reinforcing clear intake and prioritisation processes
• Reduce ad-hoc work by improving documentation, workflows, and request pathways
• Identify and implement automation and tooling improvements that reduce manual effort and increase reliability
• Explore and apply AI-enabled solutions (e.g. routing, tagging, triage, insights) to improve patient experience and team efficiency
• Work closely with Patient Operations, Clinical Support, QA, Training, and Process teams to solve real operational problems
• Support global teams across AU, UK, and beyond — building scalable solutions while accounting for local nuances
• Contribute to building a more scalable, resilient systems function that goes beyond “keeping the lights on”

About you (Who you are):

• You have strong hands-on experience with Zendesk (or similar tools), including workflows, automations, and reporting
• You think in systems — you understand how changes ripple across workflows, teams, and patient experience
• You’re highly structured and detail-oriented, with strong instincts for documentation, organisation, and clean system design
• You take ownership and can independently manage requests while balancing priorities
• You’re comfortable working with data — building dashboards, interpreting trends, and turning them into actionable insights
• You focus on outcomes, not just tasks, and seek to understand the “why” behind requests
• You’re naturally curious and motivated to improve how things work — whether through automation, tooling, or process changes
• You’re excited by AI and new technologies, and how they can improve operations at scale
• You communicate clearly and collaborate effectively with both technical and non-technical stakeholders
• You enjoy working in fast-paced, global environments where things are constantly evolving

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the Philippines?

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan while collaborating with top-tier teams in the Philippines and South Africa.
• Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
• Work where wellbeing matters - Enjoy wellness budgets, social clubs, hybrid work arrangement, and initiatives that help you stay balanced and connected.
• Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
• Support at every stage - Benefit from comprehensive health coverage (including up to 2 dependents), vacation, sick, and parental leaves, 13th-month pay, statutory benefits, and transport allowance.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.